BROTHER FAX 885MC User Manual

OWNER’S MANUAL

FAX-885MC

Brother Numbers

IMPORTANT NOTE:

For technical and operational assistance, you must call the country

where you purchased the fax machine. Calls must be made from within

that country.

Brother fax-back system

Brother Customer Service has installed an easy-to-use fax-back system, so you can get

instant answers to common technical questions and product information for all Brother

products. This system is available 24 hours a day, 7 days a week. You can use the

system to send faxes to any fax machine, not just the one from which you are calling.

If you can’t resolve difficulty with your fax machine using this manual, call our

fax-back system, and follow the voice prompts to receive faxed instructions about

using the system, and an index of fax-back subjects.

In USA:

1-800-521-2846

In Canada:

1-800-681-9838

1-514-685-5381 (in Montreal)

The Brother fax-back system number (For USA Only) has been preprogrammed on

One Touch key 1.

Frequently Asked Questions (FAQs)

You can find more information about Brother products on the World Wide Web. From

product specification sheets to Frequently Asked Questions (FAQs), it is all there.

Visit us at:

http://www.brother.com

For Customer Service

In USA:

1-800-284-4329 (voice)

1-908-575-8790 (fax)

1-800-284-3238 (TTY service for the hearing-impaired)

In Canada:

1-800-853-6660 (voice)

1-514-685-4898 (fax)

1-514-685-6464 (voice) (in Montreal)

Dealers/Service Centers (For USA Only)

For the name of a Brother authorized dealer or service center, call 1-800-284-4357.

Service Centers (For Canada Only)

For service center addresses in Canada, call 1-800-853-6660.

B R O T H E R N U M B E R S

Ordering Accessories and Supplies

IMPORTANT NOTE:

For technical and operational assistance, you must call the country

where you purchased the fax machine. Calls must be made from within

that country.

For the best quality results use only genuine Brother accessories, available at most

Brother retailers. If you cannot find the accessory you need and you have a Visa,

MasterCard, Discover or American Express credit card, you can order accessories

directly from Brother.

In USA:

1-888-879-3232 (voice)

1-800-947-1445 (fax)

In Canada: 1-800-668-2768 (voice)

DESCRIPTION

ITEM

Thermal Print Cartridge

PC301

1-PK Refill Roll (For Canada Only)

2-PK Refill Rolls

PC300RF

PC302RF

PC304RF

LG3077001

LE0446011

UG3543011

UF5607000

UF9869001

LE5329001

QPD 120

4-PK Refill Rolls

Telephone Line Cord

Telephone Handset

Handset Curled Cord

Document Tray

Paper Support Wire

Owner’s Manual

Surge Protection Device with Telephone

Line Protection (2 outlets)

Surge Protection Device with Telephone

Line Protection (8 outlets)

FX 120

O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S

Notice – Disclaimer of Warranties

(For USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR

AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKES NO WARRANTIES,

EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES

OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING

THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR

MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE

OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY,

CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND

PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF

IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME

PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY

CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR

LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS

INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE

SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY

OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN

CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR

CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT

APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR

ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE

FORM OF THE ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE),

PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries, Ltd., this manual has been compiled

and published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to

change without notice.

Brother reserves the right to make changes without notice in the specifications and

materials contained herein and shall not be responsible for any damages (including

consequential) caused by reliance on the materials presented, including but not

limited to typographical and other errors relating to the publication.

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd.

Brother is a registered trademark of Brother Industries, Ltd.

CallManage and IP $aver are trademarks of CallManage Inc.

IBM, IBM PC, MWAVE and IBM Aptiva are registered trademarks of International

Business Machines Corporation.

Microsoft and MS-DOS are registered trademarks of Microsoft Corporation.

Windows and Windows NT are registered trademarks of Microsoft in the U.S. and

other countries.

All other terms and brand and product names mentioned in this manual are

registered trademarks of their respective companies.

N O T I C E

–

D I S C L A I M E R O F W A R R A N T I E S

iii

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(For USA Only)

This warranty gives you certain rights

and you may also have other rights that

may vary from state to state.

Brother Authorized Service Center, you

may be required to deliver or send the

Product properly packaged, freight

prepaid, to the Authorized Service

Center together with a photocopy of

your bill of sale.

This warranty is given only to the first

end-use

purchaser

the

accompanying product (referred to in

this warranty as “this Product”).

What Brother will do: Brother (or its

Authorized Service Center) will

evaluate your report of a possible

defect to determine whether a defect

exists, and if it does exist, Brother (or its

Authorized Service Center) will repair or

(at Brother’s option) replace the

Product with a product that performs

the same functions and performs as

well as the original Product. Brother

reserves the right to supply refurbished

or remanufactured replacement parts

provided that the replacement parts

What is covered: Brother warrants to

you for the Warranty Period that there

are no defects in the materials,

workmanship or Year 2000 compliance

of this Product. The “Warranty Period”

is 1 year from the date you purchased

this product. The “Warranty Period” for

consumable items, such as Print

Heads, Toner, Drums, Ink Cartridges,

Print Cartridges, Refill Ribbons,

Therma PLUS Paper and Thermal

Paper, etc. is 90 days from the date of

purchase, or the rated life of the

Consumable item, whichever is shorter.

conform

the

manufacturer’s

specifications for new products. The

repaired or replacement product will be

returned to you at no cost.

What is NOT covered: This warranty is

VOID -- that is, this Product has no

warranty -- if: (1) you did not purchase

this Product from an authorized Brother

reseller within the United States, (2) this

Product has been serviced, modified or

tampered with by anyone other than an

Authorized Service Representative of

Brother, (3) the serial number has been

modified, defaced or removed from this

Product, (4) this Product has been

Exchange

Service:

When

exchange is authorized, Brother will

exchange your non-working product

with a refurbished or remanufactured

product that conforms to the

manufacturer’s specifications for new

products.

The

refurbished

remanufactured Product you receive

will be covered by the balance of the

limited warranty period remaining on

the original Product, plus an additional

thirty (30) days. You will keep the

replacement Product that is sent to you

and must return (or be billed up to the

cost of a new product) your original

non- working product, which shall

become the property of Brother. You

must call Brother Customer Service and

if the representative cannot correct the

abused

damaged,

or,

the

recommended monthly volume has

been exceeded, (5) non Brother -brand

or non Brother approved parts,

supplies, power supplies or other

accessories have been used with this

Product, or (6) this Product has been

transported

without

the

proper

preparation and packaging.

What to do if you think your Product

is defective: Call our Customer

Service Hotline at 1-800-284-4329, or if

you suspect a defect in materials or

workmanship in this Product, you can

report it to a Brother Authorized Service

Center. During the Warranty Period,

supply Brother’s representative with a

copy of your dated bill of sale showing

that this Product was purchased within

the United States. For the name of your

Brother Authorized Service Center, call

1-800-521-2846. After contacting the

product’s

malfunction

over

the

telephone and you elect the exchange

service, you must provide information

pertaining to this Product and you must

also provide a valid major credit card

number. Your credit card will be

charged up to the cost of a new Product

if: (i) you do not return your original

Product to Brother within five (5)

business days; (ii) the malfunctions of

your original Product are not covered by

the limited warranty;

F A X L I M I T E D W A R R A N T Y

BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE

(For USA Only)

(iii) the proper packaging instructions

are not followed and has caused

damage to the product; or (iv) the

warranty period on your original

Product has expired or has not been

sufficiently validated with a copy of the

proof of purchase (bill of sale). The

you may have with Brother or its

representatives.

This Limited Warranty (and Brother’s

obligation to you) may not be changed

in any way unless you and Brother sign

the same piece of paper in which we (1)

refer to this Product and your bill of sale

date, (2) describe the change to this

warranty and (3) agree to make that

change.

Brother

Customer

Service

Representative will ship the exchange

Product via next business day delivery

courier service, with return instructions

and prepaid return air bill. Follow the

return instructions. You must return the

original Product in the same shipping

carton in which the exchanged Product

was received and include a copy of

proof of purchase (bill of sale). Retain

your original accessory items and a

copy of the return air bill, signed by the

courier.

Product Support: Toll-free customer

service and technical support is

available for hardware operational

assistance at 1-800-284-4329. At any

time, free technical support in the form

of Frequently Asked Questions,

troubleshooting tips and service center

locator is available through our fax-back

system at 1-800-521-2846 or Brother’s

Internet Web Site (www.brother.com).

Now you can visit us on-line at

(www.brothermall.com), your complete

source for genuine Brother Accessories

and Supplies.

Limitations: Repair or replacement as

described above is your sole and

exclusive (that is, your only) remedy if

this Product is defective. Brother is not

responsible for damage to or loss of any

equipment, media, programs or data

related to the use of this Product.

Except for that repair or replacement,

Brother shall not be liable for any direct,

indirect, incidental or consequential

damages or specific relief. Because

some states do not allow the exclusion

or limitation of consequential or

BROTHER INTERNATIONAL CORPORATION

100 SOMERSET CORPORATE BLVD.

BRIDGEWATER, NEW JERSEY 08807-0911

Please record your model and serial

numbers and your date and location of

Purchase below for your records. Keep

this information with your proof of

purchase (bill of sale) in case your

Product is lost, stolen or requires

service.

incidental

damages,

the

above

limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU

OF ALL OTHER WARRANTIES,

WRITTEN OR ORAL, WHETHER

EXPRESSED BY AFFIRMATION,

Model #

PROMISE,

DESCRIPTION,

Serial #

DRAWING, MODEL OR SAMPLE.

ANY AND ALL WARRANTIES OTHER

Date of purchase:

Store where purchased:

Location of store:

THAN

THIS

ONE,

WHETHER

EXPRESS OR IMPLIED, INCLUDING

IMPLIED

WARRANTIES

MERCHANTABILITY AND FITNESS

FOR A PARTICULAR PURPOSE, ARE

HEREBY DISCLAIMED.

Important: We recommend that you

keep all original packing materials, in

the event that you ship this product.

This Limited Warranty is the only

warranty that Brother is giving for this

Product. It is the final expression and the

exclusive and only statement of Brother’s

obligations to you. It replaces all other

agreements and under-standings that

F A X L I M I T E D W A R R A N T Y

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(For Canada Only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,

Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service

Centers, will repair this MFC/Facsimile machine free of charge if defective in material or

workmanship. This Limited Warranty does not include cleaning, consumables

(including, without limitation, print cartridges, print head, toner and drum) or damage

caused by accident, neglect, misuse or improper installation or operation, any damage

caused from service, maintenance, modifications, or tampering by anyone other than a

Brother Authorized Service Representative, or from the use of supplies or consumable

items that are non-Brother products. Operation of the MFC/Facsimile machine in excess

of the specifications or with the Serial Number or Rating Label removed shall be

deemed abuse and all repairs thereafter shall be the sole liability of the end-user/

purchaser. In order to obtain warranty service, the MFC/Facsimile machine must be

delivered or shipped freight prepaid by the end user/purchaser to a “Brother” Authorized

Service Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on

applicable models) during shipping will cause severe damage to the MFC/Facsimile and

will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your

print head resulting from packing without the ink cartridges will VOID your warranty.

(Refer to your Operation Manual for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED

INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO

THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY

WAIVED.

No oral or written information, advice or representation provided by Brother, its

Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create

another warranty or modify this warranty. This warranty states Brother’s entire liability

and your exclusive remedy against Brother for any failure of the MFC/Facsimile

machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of

this MFC/Facsimile machine shall be liable for any indirect, incidental, special,

consequential, exemplary, or punitive damages, including lost profits, arising from the

use of or inability to use the product, even if advised by the end user/purchaser of the

possibility of such damages. Since some Provinces do not allow the above limitation of

liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights

which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout

Canada. For Technical Support or for the name and location of your nearest

Authorized Service Center call 1-800-853-6660. Within Montreal, please call 685-6464.

Internet support: [email protected] or browse

Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd.

1 Rue Hôtel de Ville

We’re at your side.

Dollard-Des-Ormeaux, QC H9B 3H6

L I M I T E D W A R R A N T Y ( C A N A D A )

Table of Contents

Introduction..................................................................................... 1-1

Using This Manual..................................................................... 1-1

Finding Information............................................................. 1-1

Conventions Used in this Manual........................................ 1-1

FAX-885MC Control Panel Overview ...................................... 1-2

About Fax Machines .................................................................. 1-4

Custom Features.................................................................. 1-4

Do You Have Voice Mail on the Phone Line? ............... 1-4

Why Should There Be Trouble? ..................................... 1-4

How Can You Avoid Possible Problems? ...................... 1-4

Fax Tones and Handshake................................................... 1-4

ECM (Error Correction Mode)............................................ 1-5

Test Sheet Procedure and Product Registration

(For USA Only)................................................................. 1-5

Location and Connections.............................................................. 2-1

Caution ....................................................................................... 2-1

Choosing a Location................................................................... 2-1

Packing List................................................................................ 2-2

Assembly.................................................................................... 2-3

Attach the Document Support ............................................. 2-3

Attach the Paper Wire Extension ........................................ 2-3

Load the Paper..................................................................... 2-4

Acceptable Paper................................................................. 2-4

Connections................................................................................ 2-5

Connecting the Machine...................................................... 2-5

Special Line Considerations................................................ 2-6

Roll Over Phone Lines.................................................... 2-6

Two-Line Phone System................................................. 2-6

Converting Telephone Wall Outlets ............................... 2-6

Installing Brother Machine, External Two-Line TAD

and Two-Line Telephone.............................................. 2-7

Multi-Line Connections (PBX)........................................... 2-7

If You Are Installing the Fax Machine to Work with a

PBX: ............................................................................. 2-8

Custom Features on Your Phone Line................................. 2-8

vii

Connecting an External Telephone Answering Device

(TAD)................................................................................ 2-9

Sequence ......................................................................... 2-9

Connections................................................................... 2-10

Outgoing Message (OGM) on an External TAD.......... 2-10

Connecting an External Telephone.................................... 2-10

On-Screen Programming................................................................ 3-1

User-Friendly Programming....................................................... 3-1

Menu Selection Table.......................................................... 3-1

Alternating Displays............................................................ 3-1

Navigation Keys......................................................................... 3-2

Initial Setup...................................................................................... 4-1

Getting Started............................................................................ 4-1

Setting Date and Time......................................................... 4-1

Setting Station ID ................................................................ 4-1

Details for Entering Text................................................. 4-2

Inserting Spaces .............................................................. 4-2

Making Corrections......................................................... 4-3

Repeating Letters ............................................................ 4-3

Special Characters and Symbols..................................... 4-3

Setting the Speaker Volume ................................................ 4-4

Choosing the Handset Volume (For Volume Amplify) ...... 4-4

Setting Volume Amplify ..................................................... 4-5

Setting the Ring Volume ..................................................... 4-5

Setting Beeper Volume........................................................ 4-5

Memory Storage .................................................................. 4-6

Setting Tone/Pulse Dialing Mode (For Canada Only) ........ 4-6

Setting Up Your Area Code (For USA Only) ..................... 4-6

Setup Receive................................................................................... 5-1

Basic Receiving Operations ....................................................... 5-1

Select Receive Mode ........................................................... 5-1

Setting Ring Delay .............................................................. 5-2

Setting F/T Ring Time......................................................... 5-3

Record FAX/TEL Outgoing Message (F/T OGM) ............. 5-3

Easy Receive ....................................................................... 5-4

Printing a Reduced Incoming Original................................ 5-4

Recommended Reductions.............................................. 5-5

viii

Setting Paper Size................................................................ 5-5

Advanced Receiving Operations................................................ 5-6

Operation from External or Extension Telephone............... 5-6

For FAX/TEL Mode Only .............................................. 5-6

Changing Remote Codes................................................. 5-6

To Change Remote Codes .............................................. 5-6

Polling.................................................................................. 5-7

Setup Send ....................................................................................... 6-1

Automatic Document Feeder (ADF).......................................... 6-1

Manual Transmission .......................................................... 6-2

Automatic Transmission...................................................... 6-2

Manual and Automatic Fax Redial...................................... 6-2

Quick Scan Fax Transmission.................................................... 6-3

Basic Sending Operations .......................................................... 6-3

Contrast................................................................................ 6-3

Resolution............................................................................ 6-3

Advanced Sending Operations................................................... 6-4

Overseas Mode.................................................................... 6-4

Delayed FAX....................................................................... 6-4

Setting Up for Polled Transmit............................................ 6-5

Canceling a Scheduled Job.................................................. 6-5

Interrupting Delayed Fax and Polled Transmit Jobs ........... 6-5

Features That Are Not in the Manual

(Call Brother fax-back system) ......................................... 6-6

Auto Dial Numbers and Dialing Options...................................... 7-1

Storing Numbers for Easy Dialing............................................. 7-1

Storing One Touch Dial Numbers....................................... 7-1

Storing Speed Dial Numbers............................................... 7-2

Changing One Touch and Speed Dial Numbers.................. 7-3

Setting Up Groups for Broadcasting ................................... 7-3

Dialing Options .......................................................................... 7-4

Manual Dialing.................................................................... 7-4

One Touch Dialing .............................................................. 7-4

Speed Dialing ...................................................................... 7-5

Dialing Access Codes and Credit Card Numbers................ 7-5

Search .................................................................................. 7-6

Redial................................................................................... 7-6

Answering Calls with the Speaker Phone ........................... 7-6

Broadcasting........................................................................ 7-6

Pause.................................................................................... 7-7

Hold ..................................................................................... 7-7

Tone/Pulse (For Canada Only)............................................ 7-7

Telephone Services.......................................................................... 8-1

Custom Features......................................................................... 8-1

Distinctive Ring................................................................... 8-1

What Does Your Telephone Company’s “Distinctive

Ring” Do? ..................................................................... 8-1

What Does Brother’s “Distinctive Ring” Do?................ 8-1

Do You Have Voice Mail?.............................................. 8-2

Before You Choose the Ring Pattern to Register ........... 8-2

VERY IMPORTANT ..................................................... 8-3

Registering the Distinctive Ring Pattern......................... 8-3

Caller ID .............................................................................. 8-3

Caller ID Log .................................................................. 8-3

Printing the Caller ID Log .............................................. 8-4

Viewing the Caller ID Log.............................................. 8-4

Returning a Call from the Log........................................ 8-4

Registering a Caller ID Number ..................................... 8-5

Call Waiting Caller ID......................................................... 8-6

CallManage (For USA Only) ..................................................... 8-6

Registration with CallManage Requires Change Your

Carrier Selection................................................................ 8-7

Sending a Fax Using CallManage (For Domestic and

International Long Distance Calls Only!) ......................... 8-7

Placing a Long Distance Telephone Call Using CallManage.. 8-7

Customer Support................................................................ 8-8

Disclaimer....................................................................... 8-8

Message Center................................................................................ 9-1

Message Center Mode................................................................ 9-1

Flexible Memory Settings (Message Storage)..................... 9-1

Setting Up the Message Center ........................................... 9-2

Setting Message Storage...................................................... 9-2

Recording Message Center Outgoing Message................... 9-2

Listening to Outgoing Message (OGM) ......................... 9-3

Erasing Outgoing Message (OGM) ................................ 9-3

Activating Message Center Mode ....................................... 9-3

Message Indicator................................................................ 9-4

Playing Voice Messages...................................................... 9-4

Printing a Fax Message ....................................................... 9-4

Backup Printing Option....................................................... 9-5

Erasing Messages ................................................................ 9-5

To Erase Voice Messages Individually........................... 9-5

To Erase Messages All at Once ...................................... 9-5

Setting Maximum Time for Incoming Messages................ 9-6

Setting Toll Saver................................................................ 9-6

ICM Recording Monitor...................................................... 9-6

Recording a Conversation ................................................... 9-7

Fax Forwarding/Paging ....................................................... 9-7

Programming a Fax Forwarding Number....................... 9-7

Programming Paging Number ........................................ 9-8

Remote Retrieval........................................................................ 9-9

Using Remote Access Code ................................................ 9-9

Changing Remote Retrieval Access Code........................... 9-9

Remote Commands ........................................................... 9-10

Retrieving Memory Status List ......................................... 9-11

Retrieving Fax Messages................................................... 9-12

Changing Fax Forwarding Number................................... 9-12

Making Copies............................................................................... 10-1

Copy Operations....................................................................... 10-1

Using the Fax Machine as a Copier ......................................... 10-1

Making a Single Copy....................................................... 10-1

Multiple Copies ................................................................. 10-2

Reducing and Enlarging Copies........................................ 10-2

Printing Reports............................................................................ 11-1

FAX Settings and Activity ....................................................... 11-1

Customizing the Transmission Verification Report.......... 11-1

Setting the Fax Activity Report Interval ........................... 11-1

Using the Reports Key....................................................... 11-2

Important Information................................................................. 12-1

Standard Telephone and FCC Notices ..................................... 12-1

International Energy Star Compliance Statement......... 12-2

Industry Canada Compliance Statement

(For Canada Only)...................................................... 12-2

Federal Communications Commission Compliance

Notice(For USA Only) ............................................... 12-2

Important Safety Instructions........................................ 12-3

Troubleshooting and Routine Maintenance ............................... 13-1

Troubleshooting........................................................................ 13-1

Error Messages .................................................................. 13-2

Clearing Jams .................................................................... 13-3

Replacing the Print Cartridge ............................................ 13-5

If You Are Having Difficulty with Your Fax Machine..... 13-6

Printing or Receiving Faxes.......................................... 13-6

Phone Line or Connections........................................... 13-7

Sending Faxes ............................................................... 13-7

Handling Incoming Calls .............................................. 13-8

Routine Maintenance................................................................ 13-9

Cleaning the Scanner......................................................... 13-9

Cleaning the Print Head..................................................... 13-9

Packing and Shipping the Fax Machine................................. 13-10

Specifications ................................................................................... S-1

Index..................................................................................................I-1

Remote Retrieval Access Card...................................................R-1

xii

Introduction

Using This Manual

Thank you for purchasing a Brother fax machine. This fax machine has been designed

to be simple to use, with LCD screen prompts to guide you through functions.

However, you can use your fax machine to its fullest potential by taking a few minutes

to read this manual.

Additionally, your fax machine has a Reports Key. Press Reports to display HELP

LIST, and then press Menu/Set to print a list of basic operational steps and

explanations.

Finding Information

All chapter headings and subheadings are listed in the Table of Contents. You will be

able to find information about a specific feature or function by checking the Index at

the back of this manual. Also, throughout this manual, you’ll see special symbols

alerting you to important information, cross-references, and warnings. Illustrations of

some screen displays also help you choose the correct key-presses.

Conventions Used in this Manual

Throughout this manual you’ll see special symbols alerting you to important

information, warnings, and actions to perform. For clarification, and to help you

choose the correct key presses, we’ve added illustrations of some LCD

messages.

boldface

Bold typeface identifies a specific key on the fax machine control panel.

italics

Italics typeface emphasizes an important point, or refer you to

other after the call has been answered.

How Can You Avoid Possible Problems?

A very good way to avoid problems like the one mentioned previously is to get a

second phone number on your present phone line. Many people with Voice Mail opt

for this choice, which is called “Distinctive Ring,” and they are very satisfied with it.

For details about this type of custom service, please see Distinctive Ring, page 8-1.

Another way to avoid possible problems is to replace your Voice Mail with an

answering machine. Your Brother fax machine is designed to work in tandem with an

answering machine or TAD (telephone answering device). (See Connecting an

External Telephone Answering Device (TAD), page 2-9.)

Fax Tones and Handshake

When someone is sending a fax, the fax machine sends fax calling tones (CNG

tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when you dial,

and then press Fax Start, and they continue for about 60 seconds after dialing. During

that time, the sending machine must begin the “handshake” with the receiving

machine. Each time you use automatic procedures to send a fax, you are sending CNG

tones over the phone line. You’ll soon learn to listen for these soft beeps each time you

answer a phone on your fax line, so you know if you are receiving a fax message.

1 - 4

I N T R O D U C T I O N

The receiving fax responds with fax receiving tones—loud, chirping sounds. A

receiving fax chirps for about 40 seconds over the phone line, and the LCD shows

RECEIVE. If your fax machine is set to the FAX ONLY Mode, it will answer every

call automatically with fax receiving tones. Even if the other party hangs up, your fax

machine continues to send the “chirps” for about 40 seconds, and the LCD continues

to display RECEIVE. To cancel the receiving mode, press Stop/Exit.

When your fax machine answers in FAX/TEL Mode, the fax machine listens for CNG

tones and then responds with receiving tones.

The fax “handshake” is the time in which the sending machine’s CNG tones and the

receiving machines “chirps” overlap. This must be for at least 2 to 4 seconds, so the

machines can understand how each is sending and receiving the fax. The handshake

cannot begin until the call is answered, and the CNG tones only last for about 60

seconds after the number is dialed. Therefore, it’s important for the receiving machine

to answer the call in as few rings as possible.

When you have an external telephone answering device (TAD) on your fax line, your

TAD will determine the number of rings before the call is answered. Pay special

attention to the directions in the Installation chapter for connecting a TAD to your fax

machine.

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the fax machine to check the integrity

of a fax transmission while it is in progress. ECM transmissions are possible only

between machines that both have the ECM feature. If they do, you may send and

receive fax messages that are continuously checked for their integrity.

Sufficient memory must be available in your fax machine for this feature to work.

Test Sheet Procedure and Product Registration

(For USA Only)

After programming your Station ID, please fill out the TEST SHEET included with

your fax machine, and then fax it to Brother’s Automated Fax Response System as

your first transmission. This will verify that your fax machine is properly installed. To

get a response, you must have set up your Station ID. (See Setting Station ID, page 4-

1 in the Owner’s Manual.)

When your TEST SHEET is received, a Confirmation Sheet and Product Registration

form will be sent back to your machine. Please fill out the form and return it to

complete your registration.

USA: 1-908-685-9283 (fax)

I N T R O D U C T I O N

1 - 5

Location and Connections

Caution

I Never install telephone wiring during a lightning storm.

I We recommend that this product be used with a surge protection device to protect the

product against lightning storms.

I Never install a telephone jack in a wet location unless the jack is specifically designed

for a wet location.

I Never touch telephone wires or terminals that are not insulated unless the telephone

line has been disconnected at the network interface.

I Use caution when installing or modifying telephone lines.

I Avoid using a telephone (other than a cordless type) during an electrical storm. There

may be a remote risk of electric shock from lightning.

I Do not use the telephone to report a gas leak in the vicinity of the leak.

I For PLUG CABLE EQUIPMENT, the socket-outlet should be installed near the

equipment and should be easily accessible.

Choosing a Location

Place your fax machine on a flat, stable surface, such as a desk. Select a place that is

free of vibration and shocks. Locate the fax machine near a telephone jack and a

standard, grounded power outlet.

Avoid placing your machine in a high-traffic area. Do not place near heaters, air

conditioners, water, chemicals or refrigerators. Do not expose the fax machine to

direct sunlight, excessive heat, moisture or dust. Do not connect your machine to

electrical outlets controlled by wall switches or automatic timers. Disruption of

power can wipe out information in the unit’s memory. Do not connect your machine

to electrical outlets on the same circuit as large appliances or other equipment that

might disrupt the power supply. Avoid interference sources, such as speakers or the

base units of cordless phones.

2 - 1

L O C A T I O N A N D C O N N E C T I O N S

Packing List

Make sure you have the following items:

Document

Support

Paper

Wire Extension

Telephone

Line Cord

Starter

Telephone

Handset

Print Cartridge

in the machine

(Up to 30 pages)

Handset

Curled Cord

Owner’s

Manual

StartCard /

Quick Reference Card

One Touch

Name Label

If an item is missing, call Brother Customer Service at

Note

1-800-284-4329 (in USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in

Montreal). See Ordering Accessories and Supplies on page ii for the correct item

numbers.

Whenever you transport the fax machine, use the packing materials that came with

your machine. If you do not pack the fax machine correctly, you may void your

warranty.

L O C A T I O N A N D C O N N E C T I O N S

2 - 2

Assembly

Attach the Document Support

Insert the document support into the openings as shown in the illustration below.

Document Support

Attach the Paper Wire Extension

Attach the paper wire extension.

Paper Wire

Extension

2 - 3

L O C A T I O N A N D C O N N E C T I O N S

Load the Paper

The paper cassette can hold about 100 sheets of 20-lb. paper.

Open the paper cover.

Place up to 100 sheets of paper in the paper holder. Do not allow the level of paper to

pass the maximum paper line on the paper guides.

Close the paper cover.

Maximum Paper Line

Paper Cover

Paper Guides

Acceptable Paper

Size:

Letter, Legal and A4

Weight:

17 lb. – 24 lb.

Thickness: .0031 inches – .0039 inches

Do not use curled, wrinkled, folded or ripped paper, or paper with staples, paper clips,

paste or tape attached. DO NOT use cardboard, newspaper or fabric.

L O C A T I O N A N D C O N N E C T I O N S

2 - 4

Connections

Connecting the Machine

Connect the handset, power cord and telephone line.

Connect the Handset.

Connect the curled handset cord to the bottom of the handset and to the left of the

machine.

Connect the power cord.

Connect the telephone line.

Connect one end of the telephone line cord to the jack labeled LINE on the left of the

machine. Connect the other end to a modular wall jack.

WARNING

I This machine must be grounded using a three-prong plug.

I Since the machine is grounded through the power outlet, you can protect yourself from

potentially hazardous electrical conditions on the telephone line by keeping the power

to your machine on when you connect it to a telephone line. When you want to move

your machine, protect yourself by disconnecting the telephone line first, and then the

power cord.

I Lightning and power surges can damage this product! We recommend that you use a

quality surge protection device on the AC power line as well as on the telephone line,

or unplug the lines during a lightning storm.

2 - 5

L O C A T I O N A N D C O N N E C T I O N S

Special Line Considerations

Roll Over Phone Lines

A roll over phone system is a group of two or more separate telephone lines that pass

incoming calls to each other if they are busy. The calls are usually passed down or

“rolled over” to the next available phone line in a preset order.

Your fax machine can work in a roll over system as long as it is the last number in the

sequence, so the call cannot roll away. Do not put the fax machine on any of the other

numbers; when the other lines are busy and a second fax call is received, the fax call

is transferred to a line that does not have a fax machine. Your fax machine will work

best on a dedicated line.

Two-Line Phone System

A two-line phone system is nothing more than two separate phone numbers on the

same wall outlet. The two phone numbers can be on separate jacks (RJ11) or

combined into one jack (RJ14). Your machine must be plugged into an RJ11 jack.

RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four

wires (black, red, green, yellow). To test the type of jack, plug in a two-line phone and

see if it can access both lines. If it can, you must separate the line for your machine.

Converting Telephone Wall Outlets

There are three ways to convert to an RJ11 receptacle. The first two ways may require

assistance from the telephone company. You can change the wall outlets from one

RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet installed and slave

or jump one of the phone numbers to it.

The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into

an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and

a third RJ14 jack (Lines 1 and 2). If your Brother machine is on Line 1, plug the

machine into L1 of the triplex adapter. If your machine is on Line 2, plug it into L2 of

the triplex adapter.

Triplex Adapter

RJ14

RJ11

RJ14

L O C A T I O N A N D C O N N E C T I O N S

2 - 6

Installing Brother Machine, External Two-Line TAD and Two-Line

Telephone

When you are installing an external two-line telephone answering device (TAD) and a

two-line telephone, your machine must be isolated on one line at both the wall jack and

at the TAD. The most common connection is to put the Brother machine on Line 2,

which is our assumption in the following steps. The back of the two-line TAD must have

two telephone jacks: one labeled L1 or L1/L2, and the other labeled L2. You will need at

least three telephone line cords, the one that came with your machine and two for your

external two-line TAD. You will need a fourth line cord if you add a two-line telephone.

Place the two-line TAD and two-line telephone next to your Brother machine.

Plug one end of the telephone line cord for your machine into the L2 jack of the triplex

adapter. Plug the other end into the LINE jack on the back of the machine.

Plug one end of the first telephone line cord for your TAD into the L1 jack of the

triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line TAD.

Plug one end of the second telephone line cord for your TAD into the L2 jack of the

two-line TAD. Plug the other end into the EXT. jack on the back of the machine.

Triplex Adapter

Two Line Phone

Two Line External TAD

Brother Machine

You can keep two-line telephones on other wall outlets as always. There are two ways

to add a two-line telephone to the fax machine’s wall outlet. You can plug the telephone

line cord from the two-line telephone into the L1+L2 jack of the triplex adapter. Or,

you can plug the two-line telephone into the TEL jack of the two-line TAD.

Multi-Line Connections (PBX)

Most offices use a central telephone system. While it is often relatively simple to

connect the fax machine to a key system or a PBX (Private Branch Exchange), we

suggest that you contact the company that installed your telephone system and ask

them to connect the fax machine for you. It is advisable to have a separate line for the

fax machine. You can then leave the fax machine in FAX ONLY Mode to receive

faxes any time of day or night.

If the fax machine is to be connected to a multi-line system, ask your installer to

connect the unit to the last line on the system. This prevents the unit from being

activated each time a telephone call is received. (See Easy Receive, page 5-4.)

As with all fax units, this machine must be connected to a two wire system. If your

line has more than two wires, proper connection of the fax machine cannot be made.

2 - 7

L O C A T I O N A N D C O N N E C T I O N S

If You Are Installing the Fax Machine to Work with a PBX:

It is not guaranteed that the unit will operate correctly under all circumstances with a

PBX. Any cases of difficulty should be reported first to the company that handles your

PBX.

If all incoming calls will be answered by a switchboard operator, it is recommended

that the Answer Mode be set to MANUAL. All incoming calls should initially be

regarded as telephone calls.

The unit may be used with either pulse or tone dialing telephone service.

Custom Features on Your Phone Line

If you have Voice Mail, Call Waiting, RingMaster, an answering service, or an alarm

system custom feature on one phone line, it may create a problem with the operation

of your fax machine. (See Custom Features on a Single Line, page 13-8.)

L O C A T I O N A N D C O N N E C T I O N S

2 - 8

Connecting an External Telephone Answering Device

(TAD)

Sequence

You might choose to connect an additional answering system. When you have an

external TAD on the same telephone line as the fax machine, the TAD answers all

calls. The fax machine “listens” for fax calling (CNG) tones. If it hears them, the fax

machine takes over the call and receives the fax. If it doesn’t hear CNG tones, the fax

machine lets the TAD continue playing your outgoing message so your caller can

leave you a voice message.

The TAD must answer within four rings (the recommended setting is two rings). The

fax machine cannot hear CNG tones until the TAD has answered the call, and with

four rings there are only 8–10 seconds of CNG tones left for the fax “handshake.”

Make sure you carefully follow instructions in this manual for recording your

outgoing message. We do not recommend using the toll saver feature on your external

answering machine if it exceeds 4 rings.

Do not connect a TAD elsewhere on the same phone line—your fax machine and

TAD will both try to control the line.

NO !

TAD

YES !

2 - 9

L O C A T I O N A N D C O N N E C T I O N S

Connections

The external TAD must be plugged into the left of the fax machine, into the jack

labeled EXT. Your fax machine cannot work properly if you plug the TAD into a wall

jack.

Plug the telephone line cord from the wall jack into the left side of the fax machine, in

the jack labeled LINE.

Plug the telephone line cord from your TAD into the left side of the fax machine, in

the jack labeled EXT. (Make sure this cord is connected to the TAD at the TAD’s

telephone line jack (not to telephone set jack).)

Set your external TAD to four rings or less. (The fax machine’s Ring Delay setting

does not apply.)

Record the outgoing message (see below).

Set the TAD to answer calls.

See Message Storage (Menu/Set, 8, 1) to VOICE:EXT.

Set the Receive Mode to MC:MSG CTR.

Outgoing Message (OGM) on an External TAD

Timing is important in recording this message. The message sets up the ways to handle

both manual and automatic fax reception.

Record 5 seconds of silence at the beginning of your message. (This allows your fax

machine time to listen for the fax CNG tones of automatic transmissions before they

stop.)

Limit your speaking to 20 seconds.

End your 20-second message by giving your Fax Receive Code for people sending

manual faxes. For example:

“After the beep, leave a message or send a fax by pressing 5 1 and Start.”

Connecting an External Telephone

Your fax machine is equipped with a handset that you can use as a regular phone.

However, you can also connect a separate telephone (or telephone answering device)

directly to your fax machine.

Connect the modular plug on the telephone’s line cord to the jack labeled EXT. on the

left side of the fax machine.

Whenever this phone (or TAD) is in use, the LCD shows EXT. TEL IN USE, and, if

the fax machine handset is lifted, an alarm sounds. To disconnect the call and switch

to the fax machine, press Speaker Phone.

L O C A T I O N A N D C O N N E C T I O N S

2 - 10

On-Screen Programming

User-Friendly Programming

We have designed your fax machine with on-screen programming using

navigation keys. User-friendly programming helps you take full advantage of all

the menu selections your fax machine has to offer.

Since your programming is done on the LCD, we created step-by-step on-screen

prompts to help you program your fax machine. All you need to do is follow the

prompts as they guide you through the menu selections and programming

options. Additionally, you can program settings more quickly by pressing

Menu/Set and the menu number using the dial pad.

Menu Selection Table

You can probably perform most of these programming operations without the

Owner’s Manual. To help you understand the menu selections and options that

are found in the FAX programs, use the Menu Selection Table on page 3-3.

You can also program your fax machine by pressing Menu/Set followed by the

menu number. For example: to set VOLUME AMPLIFY to ON, press

Menu/Set, 1, 4 and

to select ON, and then press Menu/Set.

Alternating Displays

Sometimes, the LCD alternates between the active setting and a help message

giving brief instructions about how to proceed. The display you’ll probably see

most often is shown below. When you place an original in the ADF, it appears

to tell you that you can dial a number and send a fax, or you can make a copy.

FAX: NO. & START

COPY: PRESS COPY

3 - 1

O N - S C R E E N P R O G R A M M I N G

Navigation Keys

* Access the Menu

* Go to next menu level

* Accept an option

* Scroll through the

current menu level

* Back to previous menu

level

* Forward to next menu

level

* Exit the Menu

You can access the menu mode by pressing

Menu/Set. When you enter the Menu, the

LCD scrolls:

SELECT

& SET

Then press 1 for Initial Setup Menu—OR—

Press 2 for Setup Receive Menu—OR—

Press 3 for Setup Send Menu—OR—

Press 4 for Cancel Job

1.INITIAL SETUP

2.SETUP RECEIVE

3.SETUP SEND

4.CANCEL JOB

—OR—

You can scroll more quickly through the each menu level by pressing

, and

then set an option by pressing Menu/Set when that option appears on the LCD.

Then the LCD shows next menu level. Press

to scroll to your next menu

selection, and then press Menu/Set.

When you finish setting an option, the LCD shows ACCEPTED.

Use to scroll backward if you passed your choices or to save keystrokes.

Note

O N - S C R E E N P R O G R A M M I N G

3 - 2

To access the menu, press

Menu/Set.

to accept

Stop

to Exit

Main Menu

Menu Selections

Options

Descriptions

Page

1. INITIAL SETUP

1. DATE/TIME

Enter date and time for the

LCD display and heading

on fax transmissions.

—

4-1

2. STATION ID

3. BEEPER

Program your name, fax

number and telephone

number to appear on each

transmitted page.

—

4-1

4-5

OFF

Adjusts beeper volume.

HIGH

LOW

4. VOLUME

AMPLIFY

For the hearing-impaired,

you can set the volume to

the VOL AMPLIFY:ON

setting on a permanent or

temporary basis.

(PERMANENT/

TEMPORARY)

4-5

4-6

OFF

5. TONE/PULSE

(For Canada

Only)

TONE

Selects dialing mode

PULSE

6. LOCAL

LANGUAGE

(For Canada Only)

ENGLISH

Allows you to change the

LCD Language to French.

See

French

manual

FRENCH

2. SETUP RECEIVE

1. RING DELAY

Number of rings before

the fax machine answers

in FAX/TEL, FAX or

TAD mode.

5-2

5-3

5-4

2. F/T

RING TIME

Sets the time for “double-

ring” in FAX/TEL mode.

0. EASY

RECEIVE

Receive fax messages

without pressing the

Fax Start key.

SEMI

OFF

The factory setting (option) is shown in bold.

Note

3 - 3

O N - S C R E E N P R O G R A M M I N G

To access the menu, press

Menu/Set.

to accept

Stop

to Exit

Main Menu

Menu Selections

Options

Descriptions

Page

2. SETUP

RECEIVE

(Continued)

4. REMOTE

CODE

(

Activate or deactivate the

fax machine from a remote

location.

You can also personalize

these codes.

51, #51)

5-6

OFF

5. REDUCTION

6. PAPER

AUTO

100%

93%

87%

75%

Reduces size of image.

5-4

LETTER

Selects size of paper for

fax receiving

LEGAL

5-5

5-7

7. POLLING RX

Sets up your fax machine

to poll another fax

machine.

OFF

3. SETUP SEND

1. COVERPG

SETUP

NEXT FAX ONLY,

Automatically sends a

cover page you program.

6-6

OFF

PRINT SAMPLE

2. COVERPAGE

MSG

Programs customized

message for fax cover

page.

—

3. CONTRAST

AUTO

Changes lightness or

darkness of a fax you are

sending.

S.LIGHT

S.DARK

6-3

4. RESOLUTION

STANDARD

FINE

Changes the fax

resolution.

6-3

6-4

S.FINE

PHOTO

5. OVERSEAS

MODE

Adjusts for sometimes

difficult overseas

transmissions.

OFF

6. CALL

RESERVE

You can send a fax, then

speak.

6-6

PRINT SAMPLE

The factory setting (option) is shown in bold.

Note

O N - S C R E E N P R O G R A M M I N G

3 - 4

To access the menu, press

Menu/Set.

to accept

Stop

to Exit

Main Menu

Menu Selections

Options

Descriptions

Page

3. SETUP SEND

(Continued)

7. DELAYED

FAX

Sends documents later

—

6-4

8. POLLED TX

Sets up your fax machine

with a document to be

retrieved by another fax

machine.

6-5

OFF

4. CANCEL JOB

5. INTERRUPT

Cancel a delayed fax or

polling job.

—

6-5

Send a fax now, even if

you have the machine set

to send a fax later, or it you

have it set for polling.

6. SET

AUTO DIAL

1. ONE-TOUCH

DIAL

Stores dial numbers in

memory so as to dial them by

pressing only one key.

—

7-1

2. SPEED-DIAL

Stores dial numbers in

memorysoastodialthem by

pressing four keys.

—

7-2

7-3

3. SETUP

GROUPS

Sets up a Group number

for Broadcasting.

7. SETUP REPORTS

1. TRANSMISSION

11-1

Print lists and reports of

activity.

(See details in Chapter 11.)

OFF

2. ACT.INTERVAL

6/12/24 Hours

2/4/7 Days

The factory setting (option) is shown in bold.

Note

3 - 5

O N - S C R E E N P R O G R A M M I N G

To access the menu, press

Menu/Set.

to accept

Stop

to Exit

Main Menu

Menu Selections

Options

Descriptions

Page

8. SETUP MSG CTR

1. MSG

FAX:

Select if memory will

store fax, voice or both.

ON/OFF

STORAGE

9-2

VOICE:

ON/EXT/OFF

0. BACKUP

Prints copy of faxes

received into memory.

9-5

OFF

0. OGM

MSG CTR OGM Select/Record outgoing

9-2

9-6

F/T OGM

message.

0. ICM

Select maximum length of

incoming messages.

MAX. TIME

0. ICM REC.

MONITR

Adjust speaker volume for

voice messages as they

come in.

9-6

OFF

0. FAX

FWD/PAGING

OFF

Set FAX to forward fax

message –OR– to call

your pager.

9-7

9-9

FAX FORWARD

PAGING

0. REMOTE

ACCESS

Set code for retreiving

messages.

159

0. TEL SERVICE

1. DISTINCTIVE

Use with telephone

company Distinctive Ring

service to register the ring

pattern with fax machine.

OFF

SET

8-3

2. CALLER ID

(For USA Only)

CODE to dial from the

Caller ID log.

4-6

8-4

—

The factory setting (option) is shown in bold.

Note

O N - S C R E E N P R O G R A M M I N G

3 - 6

Initial Setup

Getting Started

After you have assembled your machine using the Brother StartCard, continue the

initial setup by programming the rest of the initial settings.

Setting Date and Time

Your fax machine displays the date and time, and prints it on every fax you send.

In the event of a power failure, the fax machine maintains date and time information

for up to two hours. All other settings remain unaffected.

Press Menu/Set, 1, 1.

1.DATE/TIME

Enter the last two digits of the year,

and then press Menu/Set.

ENTER YEAR:XX

ENTER MONTH:XX

Enter two digits for the month, and then press

Menu/Set. (For example, enter 09 for September,

or 10 for October)

Enter two digits for the day,

and then press Menu/Set. (For example, 06)

ENTER DAY:XX

Enter the time in 24-hour format, and then press

Menu/Set. (For example, enter 15:25 for 3:25 PM)

ENTER TIME:XX:XX

Press Stop/Exit. The LCD now shows the date and time you set and displays it

whenever the fax machine is in Standby mode.

Setting Station ID

You can store your name, fax number, and telephone number to be printed on all fax pages.

The telephone number you enter will be printed on Call Back Message and Cover Page

you send.

Press Menu/Set, 1, 2.

2.STATION ID

Enter your fax number (up to 20 digits),

and then press Menu/Set.

FAX:

Enter your telephone number (up to 20 digits),

TEL:

and then press Menu/Set. If your telephone

number and fax number are the same, enter the

same number again. The LCD shows your entry.

4 - 1

I N I T I A L S E T U P

Use the dial pad to enter your name (up to 20

characters), and then press Menu/Set. (You can

use the chart on next page to help you enter letters.)

NAME:

Press Stop/Exit. The LCD returns to the date and time.

NOTICE

The Telephone Consumer Protection Act of 1991 makes it unlawful for

any person to use a computer or electronic device to send any message

via a telephone fax machine unless such messages clearly contain, in a

margin at the top or bottom of each transmitted page, or on the first page

of the transmission, the date and time it is sent and an identification of the

business or other entity or other individual sending the message and the

telephone number of the sending machines or such business, other entity

or individual.

In order to program this information into your fax machine, you should

complete the steps described on page 4-1.

Details for Entering Text

When you are setting certain functions, such as the Station ID, you may need to enter

text into the fax machine. Most keys on the dial pad have three or four letters printed

above them. The keys for 0, # and don’t have printed letters because they are used

for special characters or operations.

By pressing the appropriate number on the dial pad the correct number of times, you

can access the character you want.

Press Key

one time

two times

three times

four times

Inserting Spaces

If you want to enter a blank space, press

twice.

I N I T I A L S E T U P

4 - 2

Making Corrections

If you entered a letter incorrectly and want to change it, press

to move the cursor

after the last correct letter. Then press Stop/Exit; the letters above and to the right of

the cursor are deleted. Re-enter the correct text and/or digits. You can also back up

and type over incorrect letters.

Repeating Letters

If you need to enter a character that is assigned to the same key as the previous

character, press

to move the cursor to the right.

Special Characters and Symbols

Press , # or 0 repeatedly or press

to move the cursor under the special character

or symbol you want. Then press Menu/Set to select it.

Press for

Press # for

Press 0 for

(space) ! “ # $ % & ’ ( )

: ; < = > ? @ [ ] ^ _

É À È Ê Î Ç Ë Ö 0

+ , - . /

I If you do not enter a fax number, no additional information can be entered.

I To enter a space, press once between numbers and twice between characters.

I If your Station ID has already been programmed, the screen prompts “1” to make

a change, or “2” to exit without changing.

4 - 3

I N I T I A L S E T U P

Setting the Speaker Volume

You can adjust the speaker volume by pressing Speaker Phone, and then selecting

a speaker volume level.

Press

to adjust the volume level. The LCD shows the setting you are choosing.

Each key press changes the volume to the next setting. The new setting will remain

until you change it again.

You can adjust the speaker volume while you are listening to your OGM (Outgoing

Message) and ICMs (Incoming Messages).

If you turn Incoming Recording Monitor to OFF (Menu/Set

5) the Speaker for

screening calls with be disabled and you won’t hear callers leaving messages. The

volume for other operations can still be controlled using

Choosing the Handset Volume (For Volume Amplify)

Before you begin to use the machine, you must decide if you need to set the handset

volume to AMPLIFY:ON for a user who is hearing-impaired. The AMPLIFY

volume level complies with FCC standards.

VOLUME AMPLIFY: OFF

This default setting is appropriate if none of the users are hearing-impaired. During a

conversation, users can press Volume

on the control panel to adjust the volume

to LOW or HIGH. When the handset is replaced, the handset volume will remain

until you change it again.

VOLUME AMPLIFY: ON–TEMPORARY

This setting is appropriate if some of the users are hearing-impaired. During a

conversation, users can press Volume

on the control panel to adjust the volume

to LOW, HIGH or AMPLIFY. When the handset is replaced, the handset volume

returns to the default setting of LOW.

VOLUME AMPLIFY:ON–PERMANENT

Choose VOL AMPLIFY:ON–PERMANENT if all of the users are hearing-

impaired. During a conversation, users can press Volume

on the control panel to

adjust the volume to LOW, HIGH or AMPLIFY. When the handset is replaced, the

handset volume returns to the default setting of AMPLIFY.

When you press Volume

on the control panel to adjust the volume, the LCD shows

the setting you are choosing. Each key press changes the volume to the next setting.

I N I T I A L S E T U P

4 - 4

WARNING

It is important that you do not choose PERMANENT unless all users are

hearing-impaired. Otherwise, the default setting of AMPLIFY may damage the

hearing of some users.

Setting Volume Amplify

Please carefully read Setting the Handset Volume before you do the following steps:

Press Menu/Set, 1, 4.

4.VOLUME AMPLIFY

Press

to select VOL AMPLIFY:OFF? if

VOL AMPLIFY:OFF?

none of the users are hearing-impaired and go to

Step 4—OR—If some or all of the users are hearing-

impaired, select VOL AMPLIFY:ON? and then press Menu/Set.

Press

to select PERMANENT? if all the users

PERMANENT?

are hearing-impaired—OR—Select

TEMPORARY? if only some of the users are

hearing-impaired.

Press Menu/Set.

Press Stop/Exit.

Setting the Ring Volume

You can adjust the ring volume when your fax machine is idle. You can select a ring

volume level or press until the ring is off.

Press

to adjust the volume level. With each key press, the fax machine rings so

you can hear the current setting and the LCD shows the setting you are choosing. Each

key press changes the volume to the next setting. The new setting will remain until you

change it again.

Setting Beeper Volume

You can set the beeper to LOW, HIGH or OFF. The default setting is LOW. When

the beeper is set to LOW or HIGH, the fax machine beeps every time you press a key

or make an error, and at the end of fax sending or receiving.

Press Menu/Set, 1, 3.

3.BEEPER

Press

to select your setting, and then press Menu/Set.

Press Stop/Exit.

4 - 5

I N I T I A L S E T U P

Memory Storage

In the event of a power failure, all settings in the INITIAL SETUP, SETUP

RECEIVE and SET AUTO DIAL plus the COVERPG SETUP and

COVERPAGE MSG (from SETUP SEND) functions are stored permanently. You

may have to reset the date and time.

Setting Tone/Pulse Dialing Mode (For Canada Only)

Your fax machine comes set to accommodate tone (multi-frequency) dialing service.

If you have pulse (rotary) dialing service, you need to change the dialing mode.

Press Menu/Set, 1, 5.

5.TONE/PULSE

Press

to select TONE or PULSE,

DIALING:TONE?

DIALING:PULSE?

and then press Menu/Set.

Press Stop/Exit.

Setting Up Your Area Code (For USA Only)

You must set up your area code in Caller ID.

Press Menu/Set, 0, 2.

2.CALLER ID

Use the dial pad to enter your area code,

AREA CODE:000

AREA CODE:908

and then press Menu/Set.

Press Stop/Exit.

I N I T I A L S E T U P

4 - 6

Setup Receive

Basic Receiving Operations

Select Receive Mode

MANUAL—You must answer all calls yourself. If you hear fax tones, press

Fax Start to begin receiving the fax, then hang up. You can use this mode with

Distinctive Ringing. (See Distinctive Ring, page 8-1.)

FAX ONLY—The fax machine automatically answers every call as a fax call. You

cannot receive a voice call, but you can dial out and make a voice call.

FAX/TEL—The fax machine automatically answers every call. If the call is a fax, it

prints the fax. If the call is not a fax, it signals you with a double-ring (ring-ring),

different from the phone company ringing, to alert you to pick up the call. If you select

this setting, you’ll need to set the Ring Delay and F/T Ring Time features (on the

following pages). If you have extension phones on the same line as the fax machine,

set Ring Delay to 4. (See For FAX/TEL Mode Only, page 5-6.)

MSG CTR—The fax machine has a built-in degital Message Center for fax and voice.

When you set the machine to answer calls, it will record messages up to 15 minutes.

For more information about the Message Center (MSG CTR) operation, please see

Chapter 9.

09/06 15:25 FAX

Current Receive Mode

5 - 1

S E T U P R E C E I V E

To select or change your Receive Mode

Press Receive Mode. The LCD shows your current selection.

FAX ONLY

FAX/TEL

MANUAL

Or, if Message Center Mode is ON, it overrides your Receive Mode setting, so the

LCD shows:

MC:MSG CTR

Continue to press Receive Mode until your new selection appears. After two

seconds, the LCD returns to the date and time, along with your new Receive Mode

setting.

If you’re changing the Receive Mode while in another operation, the LCD returns to

the current operation.

Setting Ring Delay

The Ring Delay setting determines the number of times the fax machine rings before

it answers. If you have extension phones on the same line as the fax machine, keep

the Ring Delay default setting of 4. (See Easy Receive, page 5-4, Operation from

External or Extension Telephone, page 5-6 and For FAX/TEL Mode Only, page 5-6.)

Press Menu/Set, 2, 1.

1.RING DELAY

Press

to select how many times the line rings before the fax machine answers

(00 – 04), and then press Menu/Set. If you select 00, the line doesn’t ring at all.

Press Stop/Exit.

S E T U P R E C E I V E

5 - 2

Setting F/T Ring Time

You need to determine how long the fax machine will notify you with its special

double-ring when you have a voice call. This ringing happens after the initial ringing

from the phone company. Only the fax machine rings, for 20, 30, 40 or 70 seconds;

no other phones on the same line ring the special double-ring. However, you can

answer the call on any phone on the same line as the fax machine.

Press Menu/Set, 2, 2.

2.F/T RING TIME

Press

to select how long the fax machine will

RING TIME:20 SEC

ring to alert you that you have a voice call, and then press Menu/Set.

Press Stop/Exit.

Now, when a call comes in and the machine is set to FAX/TEL mode, all phones on

this line will ring the number of times you selected in Ring Delay.

You can let the fax machine pick up and detect if it’s a fax or voice call. If it’s a fax

call, the machine prints the fax. If it’s a voice call, the machine signals you with a

double-ring for the length of time you selected in F/T Ring Time.

Even if the caller hangs up during the double-ringing, the fax machine continues for

the set time.

Record FAX/TEL Outgoing Message (F/T OGM)

This is the announcement played by your FAX (not an external TAD) when someone

calls and your machine is set to FAX/TEL mode. Although callers hear your

announcement, they cannot leave a message. To erase the announcement, follow the

directions on Erasing Outgoing Message (OGM), page 9-3.

Press Menu/Set, 8, 3. The screen prompts you to choose F/T OGM or MSG CTR

OGM.

Press

to select F/T OGM (not MSG CTR OGM), and then press Menu/Set.

Press

to select RECORD OGM?, and then press Menu/Set.

Then pick up the handset to record a message.

Replace the handset. Your OGM is played.

Press Stop/Exit.

5 - 3

S E T U P R E C E I V E

Easy Receive

When you use this feature, you don’t have to press Fax Start when you answer a fax

call and hear calling beeps. Just hold the handset and wait a few seconds. When you

see RECEIVE on the LCD or when you hear “chirps” through the handset of an

extension phone connected to another wall jack, just replace the handset and your

machine does the rest. Selecting ON allows the fax machine to receive fax calls

automatically, even if you lift the handset of an extension or external phone. Selecting

SEMI lets the machine receive the call only if you’ve answered it at the fax machine.

Selecting OFF means you’ll have to activate the fax machine yourself, by pressing

Fax Start or by pressing 5 1 if you are not at your machine. (See Operation from

External or Extension Telephone and For FAX/TEL Mode Only, page 5-6.)

If you’ve set the feature to ON, but your fax machine doesn’t automatically connect a

fax call when you lift an external or extension phone handset, press the Fax Receive

code 5 1. At the fax machine lift the handset, and then press Fax Start.

Press Menu/Set, 2, 3.

3.EASY RECEIVE

Press

to select ON, SEMI or OFF,

and then press Menu/Set.

Press Stop/Exit.

Printing a Reduced Incoming Original

You can always reduce the size of an incoming fax to a fixed percentage, regardless

of the size of the paper (up to legal) in your fax machine. If you choose AUTO, your

machine chooses the level of reduction for you.

Press Menu/Set, 2, 5.

5.REDUCTION

Press

to select the reduction ratio you want (AUTO, 100%, 93%, 87% or 75%),

and then press Menu/Set. Choose 100% if you don't want a reduction.

Press Stop/Exit.

S E T U P R E C E I V E

5 - 4

Recommended Reductions

If your paper is letter size (8.5" × 11"), and the incoming fax is

letter size, select 93%

A4, select 87%

legal size, select 75%.

If your paper is A4 (8.2" × 11.6"), and the incoming fax is

letter size, select 100%

A4, select 93%

If your paper is legal size (8.5" × 14"), and the incoming fax is

letter size, select 100%

A4, select 100%

legal size, select 93%.

Setting Paper Size

You can use three sizes of paper for printing your faxes—letter, legal and A4. When

you change the kind of paper in the paper cassette, you will need to change the setting

for paper size, so your machine will know how to fit the incoming fax on the page.

You can also select the level of page reduction to fit the paper in your machine.

Press Menu/Set, 2, 6.

6.PAPER

Press

to select LETTER, LEGAL or A4, and then press Menu/Set.

Press 1 if you want to change the reduction

setting—OR—Press 2 to go to Step 5.

CHANGE REDUCTION

1.YES 2.NO

Press

to select AUTO, 100%, 93%, 87% or 75%, and then press Menu/Set.

Press Stop/Exit.

5 - 5

S E T U P R E C E I V E

Advanced Receiving Operations

Operation from External or Extension Telephone

If you answer a fax call on an extension phone or on an external phone in the EXT.

jack, you can make your fax machine take over by using the Fax Receive Code. When

you press the Fax Receive Code 5 1, the fax machine starts to receive a fax. (See

Easy Receive, page 5-4.)

If the fax machine answers a voice call and double-rings for you to take over, use the

Telephone Answer Code # 5 1 to take the call at an extension phone. (See

Setting F/T Ring Time, page 5-3.)

If you answer a call, and no one is on the line, assume you’re receiving a fax. At the fax

machine phone, press Fax Start, then hang up. At an extension phone, press

5 1,

wait for fax receiving tones (chirps), then hang up. At an external phone, press

5 1 and wait for the phone to be disconnected (the LCD shows RECEIVE) before

you hang up. (Your caller will have to press Fax Start to send the fax.)

For FAX/TEL Mode Only

When the fax machine is in FAX/TEL mode, it will use the F/T Ring Time

(double-ringing) to alert you to a voice call. If you’re at the fax machine, you can lift

the handset to answer.

If you’re at an extension phone, you’ll need to lift the handset during the F/T Ring Time,

and then press # 5 1 between the double-rings. If no one is on the line, or if someone

wants to send you a fax, send the call back to the fax machine by pressing 5 1

Changing Remote Codes

Remote Codes might not work with some telephone systems. The preset Fax Receive

Code is 5 1. The preset Telephone Answer Code is # 5 1.

If you are always disconnected when accessing your external TAD remotely, try

changing the Fax Receive Code from 5 1 to # # # and the Telephone Answer Code

from # 5 1 to 9 9 9.

To Change Remote Codes

Press Menu/Set, 2, 4.

4.REMOTE CODE

Press

to select ON (or OFF), and then press

Menu/Set.

If you want to, enter a new Fax Receive Code, and

then press Menu/Set.

FAX RECEIVE: 51

If you want to, enter a new Telephone Answer

Code, and then press Menu/Set.

TEL ANSWER:#51

Press Stop/Exit.

S E T U P R E C E I V E

5 - 6

Polling

Polling is the process of retrieving faxes from another fax machine. You can use your

fax machine to “poll” other machines, or you can have someone poll your machine.

All parties involved in polling need to set up their fax machines to accommodate

polling. When someone polls your machine to receive a fax, they pay for the call; if

you poll someone’s fax machine to receive a fax, you pay for the call.

(See Canceling a Scheduled Job, page 6-5.)

For details about the Polling feature, call our Brother fax-back system

1-800-521-2846 (in USA), 1-800-681-9838 (in Canada) and request the Index. (See

Features That Are Not in the Manual, page 6-6 for details.)

Some fax machines do not respond to the Polling feature.

5 - 7

S E T U P R E C E I V E

Setup Send

Automatic Document Feeder (ADF)

I Originals must be between 5.8 and 8.5 inches wide and between 5.9 and 23.7 inches

long. Your fax machine can scan an image only 8.2 inches wide, regardless of the

paper width.

I Make sure you place the original face down, top edge first.

I Adjust the paper guides to fit the width of your original.

Paper Guides

I The automatic document feeder (ADF) can hold up to 10 pages, feeding each one

individually through the fax machine. Use standard (17 lb–24 lb) paper when using

the ADF; if you’re using heavier paper, feed each sheet individually to prevent paper

jams.

DO NOT use curled, wrinkled, folded or ripped paper, or paper with staples, paper

clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric.

I Make sure originals written with ink are completely dry.

You must press Resolution (before you send the fax) to select the resolution for the

type of original you’re sending. (See Resolution, page 6-3.)

S E T U P S E N D

6 - 1

Manual Transmission

Manual transmission lets you hear the dial tone, ringing and fax receiving tones before

sending the fax.

Place the original face down in the ADF.

Pick up the handset and listen for a dial tone

—OR—press Speaker Phone and listen for a dial tone.

Enter the fax number you want to call. (You can enter the digits using the dial pad, or

you can enter a One Touch or Speed Dial number, or you can call using

Search/Speed Dial.) (See One Touch Dialing, page 7-4 and Search, page 7-6.)

When you hear the fax tone, press Fax Start.

If you’re using the handset, hang up.

Automatic Transmission

This is the easiest way to send a fax.

IMPORTANT: Do not pick up the handset, or press Speaker Phone.

Place the original face down in the ADF.

Enter the fax number using One Touch, Speed Dial, Search or the dial pad. (See One

Touch Dialing, Speed Dialing and Search, pages 7-4 to 7-6.)

Press Fax Start.

Manual and Automatic Fax Redial

If you’re sending a fax manually and the line is busy, press Redial/Pause to try

again. Anytime you want to make a second call to the last number dialed, press

Redial/Pause to save time.

If you’re sending a fax automatically and the line is busy, the fax machine will redial

automatically up to three times at 5 minute intervals.

6 - 2

S E T U P S E N D

Quick Scan Fax Transmission

You can scan a fax into the fax machine’s memory to be sent as soon as the scan is

complete. This way, you don’t have to wait for the entire fax to be transmitted before

you retrieve your original.

If you get an OUT OF MEMORY message while scanning the first page of a fax,

press Stop/Exit to cancel the scan. If you get an OUT OF MEMORY message

while scanning in a subsequent page, you’ll have the option to press Fax Start to

transmit the pages scanned so far, or to press Stop/Exit to cancel the Quick Scan

operation.

Place the original face down in the ADF.

Press Quick-Scan. The LCD indicates how much memory is available.

Enter the fax number.

Press Fax Start to begin scanning the document into memory. Once the scan is

complete, the fax machine dials the call.

Basic Sending Operations

Contrast

If your original is very light or very dark, you might want to set the contrast accordingly.

Use S.LIGHT to send a very light original. Use S.DARK to send a very dark original.

Place the original face down in the ADF.

Press Menu/Set, 3, 3.

3.CONTRAST

Press

to select AUTO, S.LIGHT or S.DARK, and then press Menu/Set.

Press 2 if you are finished choosing settings, and go to Step 5—OR—Press 1 if you

want to select additional settings. The display returns to the Setup Send menu.

Enter a fax number, and then press Fax Start to send a fax—OR—Press Copy to

make a copy.

Resolution

When you have an original in the ADF, you can use the Resolution key. Press

Resolution continuously until you see your selection on the LCD.

STANDARD—suitable for most typed originals.

FINE—good for small print; transmits a little slower than standard resolution.

S. FINE—good for small print or artwork; transmits slower than fine resolution.

PHOTO—use when original has varying shades of gray; slowest transmission time.

S E T U P S E N D

6 - 3

Advanced Sending Operations

Overseas Mode

If you have difficulty sending a fax overseas, use the Overseas mode.

After you send a fax using this feature, the feature turns itself off.

Place the original face down in the ADF.

Press Menu/Set, 3, 5.

5.OVERSEAS MODE

Press

to select ON (or OFF), and then press Menu/Set.

Press 1 if you want to select additional settings. The LCD returns to the Setup Send

menu—OR—Press 2 if you are finished choosing settings, and then go to Step 5.

Enter the fax number you’re calling.

Press Fax Start.

Delayed FAX

You can use this setting to send a fax up to 24 hours later.

Place the original face down in the ADF.

You can press Quick-Scan to use memory transmission—OR—

Leave the original in the ADF to be scanned at the specified time.

Press Menu/Set, 3, 7.

7.DELAYED FAX

Enter the time you want the fax to be sent, in

24-hour format, and then press

Menu/Set. (For example, enter 19:45 for 7:45 PM)

Press Menu/Set. The LCD shows:

ACCEPTED

Press 1 if you want to select additional

settings. The LCD returns to the Setup Send

menu.

OTHER SETTINGS?

1.YES 2.NO

—OR—

Press 2 if you are finished choosing settings

and go to Step 7. The LCD prompts you to

enter the fax number.

MEMORY

100%

ENTER FAX NO.

Enter the fax number.

Press Fax Start. The machine will wait to send the fax at the time you set up.

6 - 4

S E T U P S E N D

Setting Up for Polled Transmit

Polled Transmit is when you set up your fax machine to wait with an original so

another fax machine can retrieve it.

For more information call our Brother fax-back system at 1-800-521-2846 (in USA),

1-800-681-9838 (in Canada) and request the Index. (See Features That Are Not in the

Manual, page 6-6 for details.)

Canceling a Scheduled Job

You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling Transmit.

Press Menu/Set, 4. Any waiting jobs appear on

the LCD. If there are no jobs waiting, the LCD

shows NO JOB WAITING.

4.CANCEL JOB

If you have more than two jobs waiting, press

cancel, and then press Menu/Set.

—OR—

to select the job you want to

If you have only one job waiting, go to Step 3.

Press 1 to cancel—OR—Press 2 to exit without canceling.

Press Stop/Exit.

Interrupting Delayed Fax and Polled Transmit Jobs

You can send a fax or make a copy now, even if you have the fax machine set to send

a fax later or if you have it set to be polled. However, you cannot use automatic redial

or the Menu mode.

Press Menu/Set, 5.

Wait two seconds, and then remove the original

that is waiting in the ADF.

REMOVE ORIGINAL

Place the original you want to send now face

down in the ADF.

INSERT ORIGINAL

Enter the number for the fax you want to send

now.

Press Fax Start.

After the transmission is finished, return the first original to the ADF.

Press Menu/Set, 5 to restore the Delayed Fax and/or Polling.

If you have set up a Delayed Fax or Polled Transmit job in memory, you don’t have

to interrupt it to send a fax or make a copy.

If you have set up a Delayed Fax or Polled Transmit job, the machine will send an

original without storing it in memory.

S E T U P S E N D

6 - 5

Features That Are Not in the Manual

(Call Brother fax-back system)

Your machine has additional features and operations that are not included in this

manual. To receive faxed instructions, please call our automated Brother fax-back

system at 1-800-521-2846 and request the Index. In the Index under Features That Are

Not in the Manual, find the document numbers to request the following scripts:

I Polling

I Cover Page

I Call Reservation

I Print Sample of Call Back Message

I Next Fax Reservation

I Multiple Resolution Transmission

I Glossary

(For USA Only) The Brother fax-back system number has been preprogrammed on

One Touch key 1.

6 - 6

S E T U P S E N D

Auto Dial Numbers

and Dialing Options

Storing Numbers for Easy Dialing

You can set up your fax machine to do three types of easy dialing:

One Touch, Speed Dial and Groups for Broadcasting of faxes.

If you lose electrical power, auto dial numbers in memory will not be lost.

Storing One Touch Dial Numbers

You can store eight fax/phone numbers that you can dial by pressing one key (and

Fax Start). To access numbers 05 to 08, hold down Shift. You also can store names

with these numbers. When you press a One Touch dial location, the LCD shows the

name or number as the call is dialed. (See One Touch Dialing, page 7-4.)

One Touch keys are not the dial pad keys. They are the four keys (numbers 01–08)

located on the left side of the control panel.

Press Menu/Set, 6, 1.

1.ONE-TOUCH DIAL

Press the One Touch key where you want to store a number.

(USA Only) For your convenience, One Touch key 1 is pre-programmed for the

Brother fax-back system and One Touch key 2 is pre-programmed for CallManage,

Inc. You can change these numbers if you wish.

Enter a number (up to 20 digits), and then press

Menu/Set.

NAME:

If you want to enter a pause in the dialing sequence (to wait for an “outside line,” for

example), press Redial/Pause as you’re entering digits. Pressing Redial/Pause

enters a 3.5-second pause when the number is dialed, and a dash appears on the LCD.

Use the dial pad to enter the name or company (up to 14 characters), and then press

Menu/Set. —OR—To store the number without a name, press Menu/Set.

(See Details for Entering Text, page 4-2.)

Press

to select the type of number, and then press Menu/Set.

FAX

TEL

a fax only number

a telephone (voice) number

FAX/TEL both a fax and telephone (voice) number

CHAIN a number (usually an access code) for chain dialing.

A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S

7 - 1

Return to Step 2 to store another One Touch number—OR—Press Stop/Exit.

When you dial an AUTO DIAL number the LCD shows the name you’ve stored,

or if you haven’t stored a name, the number you’ve stored.

If you must wait for another dial tone at any point in the dialing sequence, store a

pause at that place in the number by pressing Redial/Pause. Each key press adds a

3.5 second pause.

You can use chain dialing to store long dialing sequences. For example, to store

9 1 201 555 1234 987 65 4321, divide the number into two parts. Store the first part

as a Chain type number (this tells the system that the dialing sequence is not

complete).

CHAIN—9 1 201 555 1234

The last part of the One Touch number must be stored as any of the other following

three types.

FAX or FAX/TEL or TEL—987 65 4321

Now when you dial, just press the two keys (one after the other in order) where you’ve

stored the two parts of the number.

Storing Speed Dial Numbers

You can store Speed Dial numbers, so you can dial by pressing only four keys and Fax

Start. There are 50 Speed Dial locations.

Press Menu/Set, 6, 2.

2.SPEED-DIAL

Use the dial pad to enter a two-digit location

(01–50), and then press Menu/Set.

SPEED-DIAL? #

Enter the number (up to 20 digits),

and then press Menu/Set.

#05:

Use the dial pad to enter the name or company

(up to 14 characters), and then press

NAME:

Menu/Set—OR—Press Menu/Set to store

the number without a name. (See Details for Entering Text, page 4-2.)

Press

to select the type of number, and then press Menu/Set.

FAX

TEL

a fax only number

a telephone (voice) number

FAX/TEL both a fax and telephone (voice) number

CHAIN a number (usually an access code) for chain dialing.

Return to Step 2 to store another Speed Dial number—OR—Press Stop/Exit.

7 - 2

A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S

Changing One Touch and Speed Dial Numbers

If you try to store a One Touch or Speed Dial number in a location where a number is

already stored, the LCD shows the current name stored there, then prompts you to

either 1. CHANGE—OR—2. EXIT.

Press 1 to change the number stored, or press 2 to exit without making a change.

Enter a new number.

•

If you want to erase the whole number, press Stop/Exit when the cursor is to

the left of the digits. The letters above and to the right of the cursor are deleted.

•

If you want to change a digit, use

to position the cursor under the digit

you want to change, and then type over it.

Follow the directions beginning at Step 3 in Storing One Touch Numbers or Storing

Speed Dial Numbers.

Setting Up Groups for Broadcasting

Groups allow you to send the same fax message to many fax numbers by pressing only

one One Touch key (Broadcasting). First, you’ll need to store each fax number as a One

Touch or Speed Dial number. Then, you can combine them into a Group. Each Group

uses up a One Touch key. Finally, you can have up to four small Groups, or you can

assign up to 57 numbers to one large Group. (See Storing One Touch Dial Numbers

page 7-1, Storing Speed Dial Numbers, page 7-2 and Broadcasting, page 7-6.)

Press Menu/Set, 6, 3.

3.SETUP GROUPS

Select the One Touch key where you wish to

store the number. (For example, press One

SELECT ONE-TOUCH

Touch key 3 to store a Group.)

Use the dial pad to identify the Group with a

number, and then press Menu/Set.

(For example, press 1 for Group 1.)

SETUP GROUP:GO

To include One Touch or Speed Dial numbers

in the Group, enter them as if you were dialing.

For example, for One Touch key 4, press One

G01:*O4#O9

Touch key 4. For Speed Dial location 09, press Search/Speed Dial, and then press

0, 9 on the dial pad. The LCD shows 04#09.

Press Menu/Set to accept the numbers for this

Group.

NAME:

Use the dial pad to enter a name for the Group, and then press Menu/Set. (For

example, NEW CLIENTS) (See Details for Entering Text, page 4-2.)

Press Stop/Exit.

You can print a list of all One Touch and Speed Dial numbers. (See Printing Reports,

Chapter 11.)

A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S

7 - 3

Dialing Options

You can use your fax machine to make voice telephone calls by dialing manually or

by using Search, One Touch or Speed Dial memory. You can use the handset to make

and receive calls.

When you dial an auto dial number, the LCD shows the name you’ve stored, or if you

haven’t stored a name, the fax number you’ve stored.

Manual Dialing

Manual dialing is simply pressing all of the digits of the phone number.

Pick up the handset—OR—Press Speaker Phone.

When you hear a dial tone, dial the call using the dial pad.

You can switch from handset to Speaker phone by pressing Speaker Phone, then

replacing the handset.

You can switch from Speaker phone to handset by lifting the handset.

To hang up, replace the handset.

One Touch Dialing

Pick up the handset—OR—Press Speaker Phone. (See Storing One Touch Dial

Numbers, page 7-1.)

When you hear a dial tone, press the One Touch key of the location you want to call.

If you pressed Speaker Phone to dial the call, pick up the handset when the other

party answers. (The speaker works only one way; the other party won’t be able to hear

you unless you pickup the handset.)

To hang up a voice call, replace the handset.

If you try to use a One Touch location with no number stored in it, you will hear a

warning sound and LCD will show NOT REGISTERED. The LCD returns to

normal after two seconds.

If you are sending a fax, press Fax Start after pressing the One Touch key. If you

picked up the handset, press Fax Start when the receiving fax machine answers with

fax tones.

7 - 4

A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S

Speed Dialing

Pick up the handset—OR—Press Speaker Phone. (See Storing Speed Dial

Numbers, page 7-2.)

When you hear a dial tone, press Search/Speed Dial, press #, and then press the

two-digit Speed Dial number.

To hang up a voice call, replace the handset.

If you are sending a fax, press Fax Start after entering the Speed Dial number. If you

picked up the handset, press Fax Start when the receiving machine answers with fax

tones.

Dialing Access Codes and Credit Card Numbers

Sometimes you may want to choose from among several long distance carriers when

you make a call. Rates may vary depending upon the time and destination. To take

advantage of low rates, you can store the access codes or long-distance carriers as One

Touch and Speed Dial numbers. You can store these long dialing sequences by

dividing them and setting them up separately in any combination. You can even

include manual dialing using the dial pad. The combined number will be dialed in the

order you enter it, as soon as you press Fax Start. Make sure you select CHAIN as

the type of the number when you store it as a One Touch or Speed Dial. (See Storing

One Touch Dial Numbers and Storing Speed Dial Numbers, page 7-1 to 7-2.)

(For USA Only) The CallManage access code can save you money on long distance

calls (for details see CallManage, page 8-6).

For example:

You store “555”on One Touch key 3 and “7000”on One Touch key 4. If you press One

Touch 3, 4 and Fax Start you will dial “555-7000”. To temporarily change a number,

you can substitute part of the number with manual dialing using the dial pad. For

example, to change the number to 555-7001 you can press One Touch 3, and then

press 7, 0, 0, 1 using the dial pad.

Pause after dialing Speed Dial numbers for the name to be displayed before you enter

the next portion of the dialing sequence.

A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S

7 - 5

You can search for names you have stored in One Touch and Speed Dial memories.

Names are shown alphabetically or numerically. (See Storing One Touch Dial

Numbers, page 7-1 and Storing Speed Dial Numbers, page 7-2.)

Press Search/Speed Dial.

Press

to search alphabetically and

to search numerically.

After you press Search/Speed Dial, you can do an alphabetical search by entering

Note

the first letter of the name.

When the LCD shows the name you want to call, pick up the handset for a voice call.

Press Fax Start to begin dialing.

When the call is over, hang up to end the call.

Redial

If the last number you dialed was busy, press Redial/Pause for easy dialing.

Answering Calls with the Speaker Phone

When the FAX rings, instead of lifting the handset, press Speaker Phone. Speak

clearly, toward the microphone

. To end the call, press Speaker Phone.

If you have a bad telephone line connection, the other party might hear your voice

echoed during the call. Hang up and try the call again—OR—Pick up the handset.

Broadcasting

Using the numbers you have stored in Groups, One Touch and Speed Dial memory,

you can “Broadcast” faxes automatically to a maximum of 57 different locations in a

few simple steps.

After the Broadcast is completed, a Broadcast Report will be printed automatically to

let you know the results.

Insert the original in the ADF.

Press Quick Scan. The LCD shows how much memory is available.

Enter the One Touch and Speed Dial numbers (one after the other) or a Group number

you have stored.

Press Fax Start. The FAX stores the document in memory, and then transmits it to

all the numbers you entered. If the line is busy, your machine will redial.

Press Stop/Exit during transmission to cancel the current fax Broadcast.

7 - 6

A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S

Pause

Press Redial/Pause to insert a pause between numbers. Each key press adds a 3.5

second delay.

Hold

Press Hold/Caller ID to put a call on Hold.

You can put down the handset without disconnecting the call.

Pick up the fax machine handset to release the call from Hold. Picking up an extension

handset will not release the call from Hold.

Tone/Pulse (For Canada Only)

If you have pulse dialing service but need to send tone signals (for example, for

telephone banking), follow the directions below. If you have touch tone service, you

do not need this feature to send tone signals.

Lift the handset.

Press #. Any digits dialed after this send tone signals.

When you hang up, the fax machine returns to pulse dialing service.

A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S

7 - 7

Telephone Services

Custom Features

Your fax machine supports the Distinctive Ring, Caller ID and Call Waiting/Caller ID

telephone services offered by some telephone companies.

If you have Voice Mail, only Call Waiting, RingMaster, an answering service, or an

alarm system custom feature on your telephone line, it may create a problem in the

operation of your fax machine. (See Custom Features on a Single Line, page 13-8.)

If you have Voice Mail on your phone line, please read the following carefully.

Distinctive Ring

The term “Distinctive Ring” is used by Brother to identify a telephone company

service that is given many names, depending on the telephone company you are using.

For example, this service may be called SmartRing, RingMaster, Teen-Ring, Ident-a-

Call or Ident-a-Ring.

What Does Your Telephone Company’s “Distinctive Ring” Do?

Your telephone company’s Distinctive Ring service allows more than one number to

be on same phone line. If you need more than one phone number, it is an

inexpensive alternative to paying for an additional line. Each phone number has

its own distinctive ring pattern, so you’ll know which phone number is ringing. This

is one way you can have a separate phone number for your fax machine.

Please consult your telephone company for availability and rates.

Note

What Does Brother’s “Distinctive Ring” Do?

The Brother machine has a Distinctive Ring feature that allows you to use your fax

machine to take full advantage of the telephone company’s Distinctive Ring service.

You can dedicate the new phone number on your line to receive only faxes.

You must purchase your telephone company’s Distinctive Ring service before you

Note

program the Brother machine to work with it.

8 - 1

T E L E P H O N E S E R V I C E S

Do You Have Voice Mail?

If you have Voice Mail on the phone line you will install your new fax machine on,

there is a strong possibility that Voice Mail and the fax machine will conflict with each

other while receiving incoming calls. However, this Distinctive Ring feature allows

the use of more than one number on your line, so both Voice Mail and the fax

machine can coexist peacefully. If each one has a separate phone number, neither

will interfere with the other’s work.

If you decide to get the Distinctive Ring service from the telephone company, you will

need to follow the directions below to “register” the new Distinctive Ring pattern they

provided, so your fax machine can recognize its incoming calls.

You can change or cancel the Distinctive Ring pattern at any time. You can switch it

off temporarily, then turn it back on. When you get a new fax number, make sure you

reset this menu selection.

Before You Choose the Ring Pattern to Register

You can register only one Distinctive Ring pattern with the fax machine. Some ring

patterns cannot be registered. Please refer to some popular ring pattern examples that

will be provided from the telephone company in the USA and Canada that are shown

in the Brother compatibility table below.

Ring

Rings

Pattern

long - long

short - long - short

short - short - long

very long (normal pattern)

If the ring pattern the telephone company provided cannot be registered by the fax,

please check for other available ring pattern choices from the telephone

company.

Note

I The fax machine will answer only calls to its registered number.

I The first two rings are silent on the fax machine. This is because the fax must « listen »

to the ring pattern (compare it to the pattern that was “registered”).

I If you program the fax machine correctly, it will recognize the registered ring pattern

of the “fax number” within two ring patterns and automatically answer with a fax tone.

When the “voice number” is called, the fax machine will not interrupt the call.

T E L E P H O N E S E R V I C E S

8 - 2

VERY IMPORTANT

If you have Voice Mail or a TAD (Telephone Answering Device) and want to keep

one of your phone numbers dedicated only to fax calls, you must leave the fax machine

in MANUAL mode at all times while using the Distinctive Ring feature. Here’s why:

Manual mode will never pick up a call by itself, since it is «Neutral ». When the fax

machine is in this « neutral » mode, the Distinctive Ring feature can be activated. The

Distinctive Ring feature is actually an answering mode. So, do not activate FAX

ONLY mode or FAX /TEL mode while using Distinctive Ring; otherwise, the fax

machine will answer calls for all the numbers.

Registering the Distinctive Ring Pattern

Set the fax machine to MANUAL mode.

Press Menu/Set, 0, 1.

1.DISTINCTIVE

Press

to select DISTINCTIVE:SET?, and then press Menu/Set.

to select the prestored ring pattern you want to assign, and then press

Menu/Set. (You will hear each pattern as you scroll through the four patterns.)

Be sure to choose the pattern assigned by the telephone company.

Press Stop/Exit.

Caller ID

The Caller ID feature of this fax machine lets you use the Caller ID subscriber service

offered by many local telephone companies. After at least two rings, the LCD shows

the telephone number of your caller (or up to 16 characters of the name, if available).

Once you pick up the handset the Caller ID information disappears from the LCD, but

the call information remains stored in the Caller ID memory.

• CALL PICKUP remains on the LCD when no Caller ID information was transmitted.

• OUT OF AREA means the call originates outside your Caller ID sevice area.

• PRIVATE CALL means the caller has intentionally blocked transmission of

information.

Caller ID service varies with different carriers. Call your local telephone company to

determine the kind of service available in your area.

Caller ID Log

Your fax machine stores up to 30 of the last Caller IDs received into the fax machine’s

memory in the Caller ID Log. When the thirty-first call comes in, information about

the first call is erased. You can print the report or scroll through Caller ID information

to review those calls made to your fax machine.

8 - 3

T E L E P H O N E S E R V I C E S

Printing the Caller ID Log

Press Hold/Caller ID.

CALLER ID LOG

To print the Caller ID Log, press Fax Start.

PRESS START KEY

Viewing the Caller ID Log

Press Hold/Caller ID.

CALLER ID LOG

After two seconds, press

to scroll

01)MARY HENDERSON

02)TOM HENDERSON

03)ABC COMPANY

through the Caller ID Log.

When you want to see detailed information

for a displayed ID (phone number and date

and time call was received) press

Menu/Set.

03)ABC COMPANY

03)9087772837

03)02/01 12:00

DIAL:PRESS START

To continue viewing the Caller ID Log

(Step 2), press

—OR—

To exit the Caller ID Log, press Stop/Exit.

Returning a Call from the Log

You can scroll through the Caller ID Log and select a call to return automatically. (See

page 8-3)

(For USA Only) You must set up your AREA CODE in advance. (See Setting Up Your

Area Code (For USA Only), page 4-6.)

Press Hold/Caller ID.

CALLER ID LOG

Press

to scroll through the Caller ID

01)MARY HENDERSON

01)9082438436

Log and when you see a call you want to return

immediately, press Menu/Set.

01)02/01 12:00

DIAL:PRESS START

To begin dialing, press Fax Start.

Begin speaking when the other party answers.

T E L E P H O N E S E R V I C E S

8 - 4

This feature may not be available in certain areas of USA and Canada.

If your dialing plan does not follow the standard 1 + area code + 7-digit number

dialing system for calling outside your area code, you may experience problems

returning calls automatically from the Caller ID Log. Your fax machine will

automatically dial “1” plus the area code for any number that does not originate in

your area code. If this is not the procedure followed by your dialing plan you will not

be able to return calls automatically.

Registering a Caller ID Number

You can set up a caller in the Caller ID Log as a One Touch or Speed Dial number.

Press Hold/Caller ID.

CALLER ID LOG

After two seconds, press

to scroll

through the Log and when you see a caller

you want to register, press Menu/Set.

To register the caller as a One Touch

number, press the One Touch key where you

want the number to be stored.

03)ABC COMPANY

03)9087772837

03)02/01 12:00

DIAL:PRESS START

—OR—

To register the caller as a Speed Dial

number, press Search/Speed Dial and use

the dial pad to press the two-digit location

code (01–50), and then press Menu/Set.

If the LCD shows REGISTERED, the auto dial location already has a number.

Enter the caller’s name, and then press

Menu/Set.

NAME:

Press

to select the type of number, and then press Menu/Set:

FAX

TEL

A fax number

A telephone (voice) number

FAX/TEL Both a fax and telephone number

CHAIN

A number, usually an access code, for chain dialing

Return to Step 2 to store another auto dial number—OR—

Press Stop/Exit.

8 - 5

T E L E P H O N E S E R V I C E S

Call Waiting Caller ID

The Call Waiting/Caller ID feature lets you use the Call Waiting/Caller ID service

offered by many local telephone companies. This feature displays the telephone

number (or name, if available) of Call Waiting callers on your fax machine’s LCD.

To answer a Call Waiting signal while you’re talking on the phone, ask the other party

if you can put them on Hold to catch the other call. The LCD shows the Caller ID.

Press Search/Speed Dial to switch to the second call.

To switch back to the first call, press Search/Speed Dial again.

Either caller can hang up at any time. However, if you hang up you will disconnect

both callers.

CallManage (For USA Only)

This Brother fax machine contains a One-Touch feature that allows for low-cost long

distance communications worldwide. Once registered, fax and telephone calls made

using this CallManage feature access a privately managed Internet Network. This

feature, the Internet Protocol $aver (IP $aver™), entitles users to receive one flat, low

rate per minute for all domestic long distance calls and faxes along with low

international rates. The use of the IP $aver™ is likely to result in significant long

distance savings, depending on your current long distance carrier and usage patterns.

Using the CallManage IP $aver™ requires changing your current long distance

carrier to CallManage or its carrier. This CallManage long distance plan requires no

monthly fees, no prepayments, and no monthly minimums. The IP $aver™ feature is

accessed by pressing One Touch key #2 on your Brother fax machine. Calls made

without the use of the IP $aver™ will be processed over a traditional PSTN worldwide

fiber optic network that provides flat, low long distance rates. To learn more about this

plan, the associated rates and to order, visit us online at

www.callmanage.com/brother or call us toll free at 1-877-717-2722.

This service may be used on all telephones that are connected to the registered

Note

telephone line. To experience the same low Internet Protocol rates, just dial

1-888-405-5279 from any single line telephone or fax and follow the simple

voice prompts.

T E L E P H O N E S E R V I C E S

8 - 6

Registration with CallManage Requires Change Your

Carrier Selection

Before using the CallManage IP $aver™ feature, you must register for this service

with CallManage Inc.

I Register via the web at: www.callmanage.com/brother—OR—Call

1-877-717-2722. A Customer Service Representative will ask you a number

of simple questions required to set up your account (such as name, address,

phone number, etc. for billing purposes). There are no sign-up fees, monthly

service charges or connection fees for the CallManage IP $aver™ feature.

I Your service will be provisioned within 3 to 5 business days and then you

can start to experience the savings! You will receive a separate itemized bill

each month from CallManage Inc. or its carrier partner for all of your long

distance calls and faxes.

I After service provisioning, pressing the One Touch Key #2 will provide

access to the privately managed Internet Protocol Network.

Sending a Fax Using CallManage (For Domestic and

International Long Distance Calls Only!)

Place the original face down in the ADF.

Press One Touch key #2.

Dial the complete long distance or international fax number as usual, using One

Touch, Speed Dial, Search or the Dial Pad (See Speed Dialing, page 7-5 and Search,

page 7-6).

Press Fax Start.

Placing a Long Distance Telephone Call Using

CallManage

Press One Touch key #2.

You will be prompted to dial the complete long distance or international number as usual,

using One Touch, Speed Dial, Search or the Dial Pad (See Speed Dialing, page 7-5 and

Search, page 7-6

Press Fax Start.

Pick up the handset.

To place a call from a phone or fax machine sharing the registered line with this

Brother model, pick up the handset and dial 1-888-405-5279. Follow the simple

voice prompts to complete your call.

Note

8 - 7

T E L E P H O N E S E R V I C E S

Customer Support

If you have questions or want more information, visit CallManage on the web at

www.callmanage.com/brother or call CallManage at 1-877-717-2722.

Disclaimer

In order to use the CallManage feature you must register for the service through

CallManage, Inc. or its authorized agent, either on the web at www.callmanage.com/

brother or by calling (toll free) 1-877-717-2722.

This registration process will include selecting CallManage, Inc. or its underlying

carrier as your carrier of record. Using this service will result in the customer receiving

a separate bill from CallManage or its underlying carrier. This service is subject to

availability and credit approval of the customer. Terms and conditions are subject to

change at any time, and the CallManage program or any related program can be

withdrawn at any time. This feature may not be available in some parts of the United

States and is not available in Canada. The long distance savings will depend upon the

customer’s current carrier for long distance service and their calling patterns. Brother

International, Corp. is not responsible for the long distance service or customer billing.

DO NOT USE ONE TOUCH KEY #2 TO DIAL 911 - IT WILL NOT ACCESS

EMERGENCY SERVICES.

CallManage and IP $aver are trademarks of CallManage, Inc.

T E L E P H O N E S E R V I C E S

8 - 8

Message Center

Message Center Mode

Message Center Mode allows you to store incoming fax and voice messages in a

flexible memory. The memory stores 15 minutes of voice messages, or up to 20 pages

of fax memory. Any voice or fax message can be retrieved remotely. Memory is

shared between fax and voice messages, which are stored on a “first-come, first-

served” basis.

You must record an outgoing message in order to use the Message Center Mode. (See

Recording Message Center Outgoing Message, page 9-2.)

Flexible Memory Settings (Message Storage)

Message Center Mode offers you six flexible memory settings, so you can decide the

kinds of messages you want to receive.

1.FAX:ON VOICE:ON

Both voice and fax messages are stored. You can use

the Fax Forwarding or Paging features and retrieve

voice and fax messages remotely.

2.FAX:ON VOICE:EXT You need an external answering machine connected to

the EXT jack for this setting. Fax messages are stored

in the message center memory, but voice messages are

stored in your external answering machine. Retrieve

messages from the external answering machine. You

cannot use the Paging feature for voice messages with

this setting.

3.FAX:ON VOICE:OFF All memory is used to store fax messages— no voice

messages will be stored.

4.FAX:OFF VOICE:ON All memory is used to store voice messages—no fax

messages will be stored. Incoming faxes will print on

paper. You can use the Paging feature, and retrieve

voice messages remotely.

5.FAX:OFF VOICE:EXT You need an external answering machine connected to

the EXT jack for this setting. Incoming faxes are not

stored in memory, but will print on paper. Voice

messages are stored in the external answering

machine.

6.FAX:OFF VOICE:OFF Incoming faxes are not stored in memory, but will

print on paper. Voice calls are not stored in memory.

9 - 1

M E S S A G E C E N T E R

Setting Up the Message Center

You must set up the Message Center in the following order:

Setting Message Storage.

(See Setting Message Storage, page 9-2.)

Record Message Center Outgoing Message (MSG CTR OGM).

(See Recording Message Center Outgoing Message, page 9-2.)

Activate Message Center Mode.

(See Activating Message Center Mode, page 9-3.)

Setting Message Storage

Read the Flexible Memory Settings descriptions on page 9-1 before you select the

FAX and VOICE settings below.

Press Menu/Set, 8, 1.

1.MSG STORAGE

Press

to select ON (or OFF),

FAX:OFF?

and then press Menu/Set.

Press

to select your setting from the list on

VOICE:ON?

pages Flexible Memory Settings (Message Storage), page 9-1 (ON, EXT, OFF) and

then press Menu/Set.

Press Stop/Exit to exit.

Recording Message Center Outgoing Message

Recording the Message Center Outgoing Message (MSG CTR OGM) is the second

step you need to follow before you can turn on the Message Center. Make sure your

OGM is less than 20 seconds long.

Press Menu/Set, 8, 3.

The LCD prompts you to choose an OGM.

3.OGM

Press

to select MSG CTR OGM? (not F/T

MSG CTR OGM?

OGM), and then press Menu/Set.

This is the only setting you can select if you want to turn on the Message Center.

Press

to select RECORD OGM?, and then press Menu/Set.

M E S S A G E C E N T E R

9 - 2

Pick up the handset to record a message.

For example: Hello. We are unable to take your call at this time. Please leave a

message after the signal. If you wish to send a fax, please press 5 1, wait for fax

tones, then press the Start button.

Replace the handset. The Message Center will play your OGM.

Press Stop/Exit.

Listening to Outgoing Message (OGM)

Press Menu/Set, 8, 3.

3.OGM

Press

to select MSG CTR OGM? (or F/T OGM), and then press Menu/Set.

to select PLAY OGM?, and then press Menu/Set. Adjust the volume by

pressing Volume

Press Stop/Exit.

Erasing Outgoing Message (OGM)

Press Menu/Set, 8, 3.

3.OGM

Press

to select MSG CTR OGM? (or F/T OGM), and then press Menu/Set.

to select ERASE OGM?, and then press Menu/Set.

Press 1 to erase the OGM—OR—Press 2 to exit without erasing.

Press Stop/Exit.

Activating Message Center Mode

Press and hold

the LCD shows:

until it lights and

MC:MSG CTR

When

light is out, the Message Center is off. (See Setting Up the Message Center,

page 9-2.)

9 - 3

M E S S A G E C E N T E R

Message Indicator

The

light flashes when you have new messages or faxes waiting for your review.

The LCD displays the total number of voice and

fax messages stored in the Message Center

memory.

VOICE:03 FAX:02

If you press the flashing

Message Center before getting your new

messages, they won’t be lost. The new messages

to turn off the

PRINT FAX?

1.YES 2.NO

will be played automatically and the LCD will ask you to acknowledge the new faxes:

Press 1 to print (and automatically delete) the faxes from memory. —OR—Press 2 to

save the faxes in memory until printing is convenient.

Playing Voice Messages

Follow the steps below to listen to voice messages:

Press Play/Record. Adjust the Volume by pressing

All messages are played in the order they were recorded. The LCD shows the number

of the current message, and the total number of messages.

If Caller ID information was received, the fax machine beeps during the message and

displays the Caller ID information for one second.

During playback, the LCD shows the time and date the message was recorded.

Press

(RWD) at the end of the message to repeat a message. Press # (FWD) to skip

to the next message. You can press and # repeatedly until you reach the message

you want to play.

Press Stop/Exit.

Printing a Fax Message

Once you print a new fax message stored in memory, it is erased from the memory

automatically.

Press Play/Record. After two seconds, the fax machine begins to play voice

messages.

If there are fax messages in memory, the LCD

shows:

PRINT FAX?

1.YES 2.NO

To print the faxes, press 1.

—OR—

Press 2 to exit without printing.

M E S S A G E C E N T E R

9 - 4

Backup Printing Option

When you choose FAX: ON in the Message Center mode, all incoming fax messages

are stored in the available memory for retrieval. To print a backup copy automatically,

turn this option on.

Press Menu/Set, 8, 2.

2.BACKUP PRINT

Press

to select ON (or OFF), and then

BACKUP PRINT:ON

press Menu/Set.

Press Stop/Exit.

Erasing Messages

If you choose to erase all fax messages, the fax machine will print any previously

unprinted faxes before erasing them from memory. Fax messages cannot be erased

individually.

You can erase voice messages individually, or all at once.

To Erase Voice Messages Individually

Press Play/Record. The fax machine sounds a two-second beep and begins message

playback. Each message is preceded by one long beep, and followed by two short

beeps.

To erase a specific message, press Erase

ERASE THIS MSG.?

immediately after the two short beeps, or while

the message is playing.

Press 1 to erase the message—OR—Press 2 to cancel.

Press Stop/Exit.

To Erase Messages All at Once

Press Erase.

ERASE ALL VOICE?

Press

to select erasing all voice messages

(VOICE), all document messages (FAX), or all messages—both voice and fax—

(MSG), and then press Menu/Set.

Press 1 to erase. —OR—Press 2 to cancel.

Press Stop/Exit.

9 - 5

M E S S A G E C E N T E R

Setting Maximum Time for Incoming Messages

Your fax machine comes set to receive voice messages up to 30 seconds long. You can

change this setting to any length from 20 seconds to 60 seconds, in 5-second

increments.

Press Menu/Set, 8, 4.

4.ICM MAX.TIME

Press

to select the maximum time setting

MESSAGE 30 SEC?

for incoming messages, and then press

Menu/Set.

Press Stop/Exit.

Setting Toll Saver

When you set the toll saver feature, the fax machine answers after four rings if you

don’t have messages, and after two rings if you do have messages. This way, when

you call the fax machine and let it ring three times, you know you have no messages,

and can hang up, to avoid a toll charge.

When Toll Saver is ON, it overrides your Ring Delay setting. Toll Saver must be off

for the fax machine to operate using your Ring Delay setting. (See Setting Ring

Delay, page 5-2.)

Press Menu/Set, 2, 1.

1.RING DELAY

Press

to select the TOLL SAVER

(or RING DELAY), and then press Menu/Set.

Press

to select ON, and then press Menu/Set.

Press Stop/Exit.

ICM Recording Monitor

This feature lets you turn the speaker volume for voice messages ON or OFF. When

you turn the monitor OFF, you will not hear messages as they come in.

Press Menu/Set, 8, 5.

5.ICM REC.MONITR

Use

to select OFF (or ON), and then press

Menu/Set.

Press Stop/Exit.

M E S S A G E C E N T E R

9 - 6

Recording a Conversation

You can record a telephone conversation by pressing Play/Record during the

conversation. Your recording can be as long as the Incoming Message Maximum

Time. You and the other party will hear a beep every 15 seconds while recording. To

stop recording, press Stop/Exit. You cannot record a conversation using Speaker

Phone.

Fax Forwarding/Paging

When Paging is set to ON, your fax machine dials the pager number you’ve

programmed, and dials your Personal Identification Number (PIN) when connected,

this activates your pager and lets you know you have a fax or voice message in the

Message Center memory.

When Fax Forwarding is set to ON, your fax machine dials the fax machine phone

number you’ve programmed and forwards any faxes you’ve received.

You can not use Paging and Fax Forwarding at the same time.

Programming a Fax Forwarding Number

Press Menu/Set, 8, 6.

6.FAX FWD/PAGING

Press

until the LCD shows FAX

FORWARD?, and then press Menu/Set.

Enter the number of the fax machine where

faxes will be forwarded (up to 20 digits), and

then press Menu/Set.

FWD#:

ENTER & SET

Press Stop/Exit.

You can change a Fax Forwarding number remotely. (See Changing Fax Forwarding

Number, page 9-12.)

9 - 7

M E S S A G E C E N T E R

Programming Paging Number

Press Menu/Set, 8, 6.

6.FAX FWD/PAGING

Press

until the LCD shows PAGING?,

and then press Menu/Set.

Enter your pager phone number (up to 20

digits) followed by # #, and then press

Menu/Set. For example, 1 8 0 0 5 5 5 1 2 3

PAG#:

ENTER & SET

4 # #. Do not include the area code if it is the same as that of your fax machine.

If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter your

fax machine telephone number followed by # #, and then press Menu/Set.

For example, 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #.

—OR—

If you do not need a PIN, press Redial/Pause, enter the telephone number of your

fax machine followed by # #, and then press Menu/Set. For example, Redial/Pause

1 8 0 0 5 2 1 2 8 4 6 # #.

Press Stop/Exit.

You can not change a Paging number or PIN remotely.

M E S S A G E C E N T E R

9 - 8

Remote Retrieval

Using Remote Access Code

Dial your fax number from a touch tone phone.

When your fax machine answers, immediately enter your Remote Retrieval Access

Code.

The fax machine signals the kinds of messages received:

1 long beep—Fax message(s)

2 long beeps—Voice message(s)

3 long beeps—Fax and Voice message(s)

No beeps—No messages

The fax machine then prompts you with two short beeps to enter a command. If you

wait longer than 30 seconds to enter a command, the fax machine hangs up. If you

enter an invalid command, the fax machine beeps three times.

Press 9 0 to reset the fax machine when you finish.

Hang up.

If your fax machine is set to MANUAL mode, you can access the Message Center by

waiting about two minutes, then entering the Remote Access Code within 30 seconds.

Changing Remote Retrieval Access Code

Enter your Remote Retrieval Access Code when the fax machine picks up your call,

so you can access features remotely. The access code is preset to 159 , but you can

change it.

Press Menu/Set, 8, 7.

7.REMOTE ACCESS

Enter a three-digit number from 000 to 999 and

press Menu/Set. The “ ” cannot be changed.

Do not use the same digits that appear in your Fax Receive Code or Telephone

Answer Code.

Press Stop/Exit.

9 - 9

M E S S A G E C E N T E R

Remote Commands

Follow the commands below to access features remotely. When you call the fax

machine and enter your Remote Retrieval Access Code (159 ), the system will signal

you with two short beeps to enter a remote command.

Remote Commands

Operation Details

91 Playing Voice Messages

After one long beep, the fax machine plays the ICM.

Press 1 while listening to an ICM to repeat it.

If you press 1 before a message, you will hear

the previous message.

(Skip to back)

While playing the ICM, you can skip to the

next message.

(Skip next)

9 STOP Playing

Stop playing the ICM.

92 Record Memo

After one long beep, you can record a memo.

To stop recording, press 9.

93 Erase all ICM

If you hear one long beep, the erase is

accepted. If you hear three short beeps, you

cannot erase because all voice messages have

not been played, or there is no voice message

to erase.

*This code erases all recorded messages, not

one at a time.

94 Play and Record OGM in

Memory

1 Play

1 MSG CTR OGM

2 F/T OGM

The fax machine plays the selected OGM. You

can stop playing OGMs by pressing 9.

2 Record 1 MSG CTR OGM

2 F/T OGM

After one long beep, you can record the

selected OGM. You will hear the message

played once. You can stop recording the

message by pressing 9.

95 Changing Fax Forwarding/

Paging Setting

If you hear one long beep, the change is

accepted. If you hear three short beeps, you

cannot change it because the conditions have

not been met. (Example: registering paging

number.) You can register your fax forwarding

number by using 4. FAX FWD NO. (See page

9-12.) Once you have registered the number,

the fax machine automatically will change to

FAXFWD:ON mode. Then retrieve a Memory

Status List by entering 9 6 1 (See page 9-11.)

to make sure that the Fax Forwarding number

you registered is correct in the List.

1 OFF

2 Fax Forwarding

3 Paging

4 Fax Fwd No.

M E S S A G E C E N T E R

9 - 10

Remote Commands

96 Retrieve a Fax

Operation Details

1 Memory Status List

2 Retrieve all faxes

Enter the number of a remote fax machine to

receive a report or stored fax messages. (See

page 9-11.)

3 Erase fax in the memory

If you hear one long beep, you can erase the fax

message from the memory.

97 Check the Receiving Status

You can check whether your fax machine has

received any FAX or VOICE messages. If yes,

you will hear one long beep. If no, you will

hear three short beeps.

1 FAX

2 VOICE

98 Change Answer Mode

1 MSG CTR

If you hear one long beep, you can change the

answer mode. If you hear three short beeps,

you cannot change it. (Example: There is no

MSG CTR OGM when you want to change to

MSG CTR mode.)

2 FAX/TEL

3 FAX ONLY

90 Exit

After a long beep, you can exit Remote

Retrieval.

Retrieving Memory Status List

You can retrieve the Memory Status List from a remote fax machine to see if you have

any fax messages.

Dial your fax number.

When you hear the beep, immediately enter your Remote Retrieval Access Code

(1 5 9 ).

When you hear two short beeps, use the dial pad to press 9 6 1.

Using the dial pad, enter the number of the remote fax machine (up to 20 digits) where

you want the Memory Status List forwarded followed by # #.

You can not use or # as dial numbers. However, if you want to store a pause,

press #.

After you hear your fax machine beep, hang up and wait.

Your fax machine calls the remote fax machine. The remote fax machine prints the

Memory Status List.

9 - 11

M E S S A G E C E N T E R

Retrieving Fax Messages

Dial your fax number.

When you hear the beep, immediately enter your Remote Retrieval Access Code

(1 5 9 ).

As soon as you hear two short beeps, use the dial pad to press 9 6 2.

Using the dial pad, enter the number of the remote fax machine (up to 20 digits) where

you want your fax messages forwarded followed by # #.

You can not use or # as dial numbers. However, if you want to store a pause,

press #.

After you hear your fax machine beep, hang up and wait.

Your fax machine calls the remote fax machine. The remote fax machine prints your

fax messages.

Changing Fax Forwarding Number

You can change the default setting of your fax forwarding number from a remote fax

machine.

Dial your fax number.

When you hear the beep, immediately enter your Remote Retrieval Access Code

(1 5 9 ).

When you hear two short beeps, use the dial pad to press 9 5 4.

Enter the new number of the remote fax machine where you want your fax messages

forwarded followed by # #.

You can not use or # as dial numbers. However, if you want to store a pause,

press #.

To retrieve the Memory Status List, when you hear two short beeps, use the dial pad

to press 9 6 1.

Use the dial pad to enter the number of the remote fax machine (up to 20 digits)

followed by # #.

After you hear your fax machine beep, hang up and wait.

Your fax machine calls the remote fax machine. The remote fax machine prints the

Memory Status List showing the new forwarding number.

Check the forwarding number.

If the forwarding number is not correct, return to Step 1 to reset it.

M E S S A G E C E N T E R

9 - 12

10 Making Copies

Copy Operations

To make a single copy that is not reduced, enlarged or sorted, you have to press only

the Copy key. The default resolution for a single copy is Super Fine. Set the resolution

to PHOTO for photographs.

Using the Fax Machine as a Copier

You can use the fax machine as a copy

machine, making up to 99 copies at a time.

The scannable area of your fax

machine begins at approximately

1/6”-1/8” (3 mm - 4 mm) from the

edge of the paper.

1/8" (3 mm)

Not

Scannable

area

1/6" (4 mm)

Making a Single Copy

Place the original face down in the ADF.

Press Copy twice.

To cancel, press Stop/Exit.

Do NOT pull on the paper while copying is in progress.

10 - 1

M A K I N G C O P I E S

Multiple Copies

You can make multiple copies using your fax machine, and you can choose whether

the copies will be STACKED (all copies of page 1, then all copies of page 2, etc.) or

SORTED (collated). The default resolution for multiple copies is Fine.

Place the original face down in the ADF.

FAX:NO.& START

COPY:PRESS COPY

If you want copies “stacked,” press Copy.

—OR—

If you want copies “sorted” (collated), press Sort.

Enter the number (1–99) of copies you want.

Press Copy.

If you are making multiple copies and get an OUT OF MEMORY message while

you are scanning the first page, press Stop/Exit to cancel the job. Then make a single

copy. If you pressed Sort and the OUT OF MEMORY message appears while

scanning subsequent pages, you can press Copy to copy the portion that is in

memory, or press Stop/Exit to cancel. To restart the copy job using less memory,

press Copy for stacked copies.

Reducing and Enlarging Copies

When making copies, you can reduce or enlarge the size of the printed image. To

reduce to the size of your selected paper automatically, select AUTO. To select a

reduction ratio, choose 93%, 87%, 75% or 50%. To enlarge a document, select

150%, 125% or 120%. To print a document at its original size, select 100%.

Place the original face down in the ADF.

Press Enlarge/Reduce.

Use

to choose a ratio setting.

Press Copy. —OR—Sort if you want sorted copies.

Enter the number (1–99) of copies you want. For example, press 9 for nine copies.

Press Copy.

M A K I N G C O P I E S

10 - 2

11 Printing Reports

FAX Settings and Activity

Two reports require initial setup in the Menu table: Transmission Verification

Report and Fax Activity Report Interval. For initial setup:

Press Menu/Set, 7, 1.

1.TRANSMISSION

—OR—

Press Menu/Set, 7, 2.

2.ACT.INTERVAL

Customizing the Transmission Verification Report

You can use the Transmission Report as proof that you sent a fax. This report

lists the name or fax number of the receiving party, time and date of

transmission and whether the transmission was successful (OK).

When the feature is OFF, the report prints only if a transmission error

Note

prevented delivery (NG).

Press Menu/Set, 7, 1.

1.TRANSMISSION

Press to select ON (or OFF),

and then press Menu/Set.

Press Stop/Exit.

Setting the Fax Activity Report Interval

You can set the machine to print activity reports at specific intervals (6, 12, 24

hours, 2, 4, or 7 days). If you set the interval to OFF, you can print the report by

following the steps in the next page.

Press Menu/Set, 7, 2.

2.ACT.INTERVAL

Press

to choose an interval,

and then press Menu/Set.

(If you choose 7 days, the LCD prompts you to choose a day at which to begin

the 7-day countdown.)

Enter the time to begin printing, in 24-hour format, and then press Menu/Set.

(For example: enter 19:45 for 7:45 PM.)

Press Stop/Exit.

11 - 1

P R I N T I N G R E P O R T S

Using the Reports Key

Press Reports, then press

to select the report you want, and then press

Menu/Set.

Six reports are available:

Prints the Menu Table and programming

instructions so you can see at-a-glance how to

quickly program every menu selection.

1.HELP LIST

Lists names and numbers stored in One Touch

and Speed Dial memory, in numerical order.

2.AUTO DIAL

Lists information about the last 30 incoming

and outgoing faxes. TX means Transmit; RX

means Receive.

3.FAX ACTIVITY

Prints a Transmission Verification Report for

your last transmission. This information will

remain until you pick up the handset or press

Speaker Phone.

4.TRANSMISSION

5.USER SETTINGS

6.MEMORY STATUS

Lists settings for INITIAL SETUP, SETUP

RECEIVE, SETUP SEND, SETUP

REPORTS, TEL SERVICE and SETUP

MSG CTR.

Lists summary information of stored faxes and

the percentage of used memory.

Don’t forget to set up the Fax Activity Report and Transmission Verification

Note

Report as explained on page 11-1.

P R I N T I N G R E P O R T S

11 - 2

12 Important Information

Standard Telephone and FCC Notices

These notices are in effect on models sold and used in

the United States only.

This equipment is hearing aid compatible.

When programming emergency numbers and/or making test calls to emergency numbers:

I Remain on the line and briefly explain to the dispatcher the reason for the call before

hanging up.

I Perform such activities in the off-peak hours, such as early morning or late evening.

This equipment complies with Part 68 of FCC Rules. On the rear panel of this

equipment is a label that contains, among other information, the FCC Registration

Number and Ringer Equivalence Number (REN) for this equipment. You must, upon

request, provide this information to your telephone company.

You may safely connect this equipment to the telephone line by means of a standard

modular jack, USOC RJ11C.

An FCC compliant telephone cord with a modular plug is provided with this

equipment. This equipment is designed to be connected to the telephone line or

premise’s wiring using a compatible modular jack that is Part 68 compliant. See the

Installation section of this manual for details.

The REN is useful to determine the quantity of devices you may connect to your

telephone line and still have those devices ring when your telephone number is called.

In most, but not all areas, the sum of the RENs of all devices connected to one line

should not exceed five (5). To be certain of the number of devices you may connect to

your line, as determined by the REN, you should contact your local telephone company

to determine the maximum REN for your calling area. If your fax damages the telephone

line, the telephone company may discontinue your service temporarily. If possible, they

will notify you in advance. But if advance notice is not practical, you will be notified as

soon as possible. You will be informed of your right to file a complaint with the FCC.

Your telephone company may make changes to its facilities, equipment, operations or

procedures that could affect the proper functioning of your equipment. If they do, you

will be notified in advance to give you an opportunity to maintain uninterrupted

telephone service.

If you experience trouble with this fax machine, please contact a Brother authorized

service center for information on obtaining service or repair. The telephone company

may ask that you disconnect this equipment from the line until the problem has been

corrected or until you are sure that the equipment is not malfunctioning. If you are not

able to solve a problem with your fax machine, contact Brother Customer Service.

(See Brother Numbers, page i.)

12 - 1

I M P O R T A N T I N F O R M A T I O N

International Energy Star Compliance Statement

The purpose of the International Energy Star Program is to promote the development

and popularization of energy-efficient office equipment, which includes computers,

monitors, printers, facsimile receivers and copy machines world-wide. As an

International Energy Star partner, Brother Industries, Ltd. has decided that this

product meets the guideline of the program.

Industry Canada Compliance Statement (For Canada Only)

This Class B digital apparatus meets all requirements of the Canadian Interference-

Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur

la matériel brouilleur du Canada.

Federal Communications Commission Compliance Notice

(For USA Only)

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential installation.

This equipment generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful interference

to radio to radio communications.

However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or television

reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures:

I Reorient or relocate the receiving antenna.

I Increase the separation between the fax equipment and the receiver.

I Connect the fax equipment on a separate circuit.

I Consult with the dealer or an experienced radio/TV technician for help.

WARNING

For protection against the risk of electrical shock, always disconnect all cables from

the wall outlet before servicing, modifying or installing the equipment.

This equipment may not be used on coin service lines provided by the telephone

company or connected to party lines.

Brother cannot accept any financial or other responsibilities that may be the result of

your use of this information, including direct, special or consequential damages.

There are no warranties extended or granted by this document.

I M P O R T A N T I N F O R M A T I O N

12 - 2

The serial number may be found on the label affixed to the bottom of the unit. For

your convenience, note the number below and retain this Owner’s Manual to serve as

a permanent record of your purchase in the event of a theft or fire, or for future

reference. (See Brother Numbers, page i.)

Important Safety Instructions

Read all of these instructions.

Save them for later reference.

Follow all warnings and instructions marked on the product.

Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners.

Use a damp cloth for cleaning.

Do not use this product near water.

Do not place this product on an unstable cart, stand, or table. The product may fall, causing

serious damage to the product.

Slots and openings in the cabinet and the back or bottom are provided for ventilation; to ensure

reliable operation of the product and to protect it from overheating, these openings must not be

blocked or covered. The openings should never be blocked by placing the product on a bed, sofa,

rug, or other similar surface. This product should never be placed near or over a radiator or heater.

This product should never be placed in a built-in installation unless proper ventilation is provided.

This product should be operated from the type of power source indicated on the label. If you are

not sure of the type of power available, consult with your dealer or local power company.

This product is equipped with a 3-wire grounding type plug, a plug having a third (grounding)

pin. This plug will fit into only a grounding-type power outlet.This is a safety feature. If you are

unable to insert the plug into the outlet, contact your electrician to replace your obsolete outlet.

Do not defeat the purpose of the grounding-type plug.

10 Do not allow anything to rest on the power cord. Do not place this product where people can walk

on the cord.

11 If an extension cord is used with this product, make sure that the total ampere ratings on the

products plugged into the extension cord do not exceed the extension cord ampere rating. Also,

make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes

(USA Only).

12 Do not place anything in front of the fax machine that will block the original. Do not place

anything in the path of received faxes.

13 Do not touch a document during printing.

14 Never push objects of any kind into this product through cabinet slots, since they may touch

dangerous voltage points or short out parts resulting in a risk of fire or electric shock. Never spill

liquid of any kind on the product.

15 Do not attempt to service this product yourself, as opening or removing covers may expose you

to dangerous voltage points and/or other risks, and may void your warranty. Refer all servicing

to a Brother Authorized Service Center. A list of Brother Authorized Service Centers has been

included for your convenience, or you may contact Brother Customer Service for your nearest

Brother Authorized Service Center. (See Brother Numbers, page i.)

16 Unplug this product from the wall outlet and refer servicing to a Brother Authorized

Service Center under the following conditions:

When the power cord is damaged or frayed.

If liquid has been spilled into the product.

If the product has been exposed to rain or water.

12 - 3

I M P O R T A N T I N F O R M A T I O N

If the product does not operate normally when the operating instructions are followed.

Adjust only those controls that are covered by the operating instructions. Improper

adjustment of other controls may result in damage and will often require extensive work

by a qualified technician to restore the product to normal operation.

If the product has been dropped or the cabinet has been damaged.

If the product exhibits a distinct change in performance, indicating a need for service.

17 To protect your product against power surges, we recommend the use of a power protection

device (Surge Protector).

I M P O R T A N T I N F O R M A T I O N

12 - 4

Troubleshooting and

Routine Maintenance

Troubleshooting

If you can’t resolve a difficulty with your fax machine using the Manual, please see

page i for Brother Numbers to call for assistance.

The fax machine has a mechanical problem.

Contact Brother Customer Service at

MACHINE ERROR XX

CALL BROTHER CS

In USA:

1-800-284-4329 (voice)

1-800-284-3238 (TTY service for the hearing - impaired)

In Canada: 1-800-853-6660 (voice)

1-514-685-6464 (voice) (in Montreal)

13 - 1

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

Error Messages

You may occasionally encounter a difficulty with your machine or telephone line. If this happens,

your machine often identifies the problem and displays an error message. The list below explains

the most common error messages.

You can correct most problems by yourself.

If you need additional help, call the Brother fax-back system.

ERROR MESSAGE

CAUSE/ACTION

The machine is out of ribbon or the print cartridge is

not properly installed. Install the print cartridge again.

(See Replacing the Print Cartridge, page 13-5.)

CHECK CARTRIDGE

RESET OR REPLACE

The documents were not inserted or fed properly, or

were too long. (See Clearing Jams, page 13-3.)

CHECK DOCUMENT

REMOVE DOCUMENT

CHECK DOCUMENT

PRESS STOP KEY

The fax machine is out of paper or paper is not

properly loaded in the paper tray. Refill the paper or

remove the paper and load it again. If this error

appears while receiving a fax, load paper to restart

printing. If you were coping or printing reports, load

paper and try again.

CHECK PAPER

RELOAD PAPER

A poor quality phone line resulted in a

communications error. Try the call again.

COMM.ERROR

You have requested a polling call from another party,

but the other fax machine is not in Poll Waiting mode.

Verify the other parties polling setup.

CONNECTION FAIL

The print head has overheated. Wait 30 minutes for it

to cool.

COOLING DOWN

WAIT FOR A WHILE

The cover is not completely closed. Close the cover.

COVER OPEN

PLS CLOSE COVER

The other party has disconnected during a call or fax.

DISCONNECTED

The fax machine has a mechanical problem. Contact

Brother Customer Service for assistance. (See Brother

Numbers, page i.)

MACHINE ERROR XX

CALL BROTHER CS

The number you called does not answer or is busy.

You may also have reached a number not connected to

a fax. Check the number and call again.

NO RESPONSE/BUSY

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

13 - 2

ERROR MESSAGE

CAUSE/ACTION

The memory capacity has been exceeded. Print the

faxes stored in memory to delete them. Then try again.

(See Printing a Fax Message, page 9-4.)

OUT OF MEMORY

ERASE MESSAGE

There is not enough memory available to perform your

copy operation. Press Stop/Exit. Print the faxes

stored in memory to delete them. Then try again. (See

Printing a Fax Message, page 9-4.)—OR—Press

Stop/Exit to cancel the job. Then try again. (See

Canceling a Scheduled Job, page 6-5.)

OUT OF MEMORY

PRINT:PRESS COPY

OUT OF MEMORY

QUIT:PRESS STOP

There is not enough memory available to send your

fax. Press Stop/Exit. Print the faxes stored in

memory to delete them. Then try again. (See Printing

a Fax Message, page 9-4.)—OR—

Press Stop/Exit to cancel the job. Then try again.

(See Canceling a Scheduled Job, page 6-5.)

OUT OF MEMORY

SEND:PRESS START

OUT OF MEMORY

QUIT:PRESS STOP

The paper is jammed in the machine. (See Clearing

Jams, page 13-3.)

PAPER JAM

PLS OPEN COVER

PAPER JAM

REMOVE PAPER

Clearing Jams

The fax machine is out of paper, the paper is not properly loaded, or the paper is

jammed in the fax machine.

Open the paper cover and remove any paper that is not jammed.

Paper Cover

13 - 3

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

Open the front cover, and then open the top cover by pressing the blue levers on both

sides of the top cover.

Blue Lever

Top Cover

Front Cover

Pull the jammed paper gently from the paper feeder toward the back of the fax

machine. If the paper remains jammed, then pull it toward the front of the machine.

Top Cover

Front Cover

Remove the print cartridge and turn the spool clockwise to tighten the ribbon.

Re-install the cartridge.

Close the top cover.

Close the front cover.

Load the paper.

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

13 - 4

Replacing the Print Cartridge

You can reuse the print cartridge until it breaks. If you purchased refill ribbons,

follow the instructions that came with them.

Note

Open the front cover, and then open the top cover by pressing the blue levers on both

sides of the top cover.

Blue Lever

Top Cover

Front

Cover

Remove the old print cartridge containing the used ribbon and dispose of it.

Top Cover

Front Cover

Remove the plastic stopper from the new print cartridge.

Stopper

13 - 5

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

Turn the black spool on the right clockwise to tighten the ribbon as shown.

Recessed Arrow

Black Spool

Install the new print cartridge by inserting the recessed

cartridge into its four holders.

first and then placing the

Top Cover

Front Cover

Press down on both sides of the top cover to close it securely.

Close the front cover.

You can save money by purchasing the 2-PK Refill Ribbon Rolls (PC302RF).

Installation instructions will be included. If you handle the print cartridge (frame)

carefully, you can reuse it until it breaks.

If You Are Having Difficulty with Your Fax Machine

If you think there is a problem with your fax machine, make a copy first. If the copy

looks good, the problem is probably not your fax machine. Check the difficulties

below and follow the troubleshooting tips.

Printing or Receiving Faxes

Condensed Print and Horizontal Streaks;

Top and Bottom of Sentences Cut Off

If your copy looks good, you probably had a bad connection, with static or

interference on the phone line. If the copy looks bad, call Brother Customer

Service at 1-800-284-4329 (in USA), 1-800-853-6660 (in Canada) or

1-514-685-6464 (in Montreal).

Vertical Black Lines When Receiving

The sender’s scanner may be dirty. Ask the sender to make a copy to see if the

problem is with the sending machine. Try receiving from another fax machine.

If the problem continues, call Brother Customer Service at 1-800-284-4329

(in USA), 1-800-853-6660 (in Canada) or 1-514-685-6464 (in Montreal).

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

13 - 6

Phone Line or Connections

Fax Machine Does Not Answer When Called

Make sure the fax machine is in the correct receiving mode for your setup

(either FAX ONLY, FAX/TEL or MSG CTR). Check for dial tone. If

possible, call your fax machine to hear it answer. If there is still no answer,

check the telephone line cord connection. (See Connecting the Machine, page 2-

5 and Connect the telephone line.) Connect a standard telephone handset to the

fax machine telephone jack. If there is no ringing when you call your fax

machine, call your telephone company to check the line.

Telephone Answering Device (TAD) Does Not Answer When Called

Connect the telephone line cord from your TAD to the back of the fax machine,

in the jack labeled EXT. Make sure the TAD is set to answer calls. (See

Connecting an External Telephone Answering Device (TAD), page 2-9.)

No Dial Tone on the Handset

Press Speaker Phone—OR—Lift the handset. If you don’t hear a dial tone,

check telephone line cord connections at the fax machine and wall jack. Check

that the handset is connected to the fax machine’s handset jack. Test the wall

jack with another single line telephone. If there is no dial tone at the wall outlet,

call your telephone company.

The Caller ID Does Not Display after the Call Waiting Signal

The Caller ID signal is sent ten seconds after the Call Waiting Signal and

speaking may interfere with it. When you hear the Call Waiting signal, ask the

other party to hold while you answer the call. Then stop speaking until you see

the Caller ID on the LCD.

Sending Faxes

Poor Transmitting Quality

Try changing your resolution to FINE or S. FINE. (See Resolution, page 6-3.)

Make a copy to verify the fax machine’s scanner operation.

Dialing Does Not Work

Check all line cord connections, and make sure the curled handset cord is not in

the EXT jack.

Check power cord connection.

Send a manual fax by pressing Speaker Phone or by lifting the handset and

dialing the number. Wait to hear fax receiving tones before pressing Fax Start.

Vertical Black Lines When Sending

Use your fax machine to make a copy. If the copy shows the same problem, the

scanner area is dirty. Lift the top cover and check the original path. Clean the

scanner’s white tape and the glass strip under the tape using isopropyl alcohol

and a lint-free cloth (See Cleaning the Scanner, page 13-9.)

13 - 7

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

Handling Incoming Calls

Double-Ring in FAX/TEL Mode

The fax machine knows the incoming call is not a fax so it is signaling you to

answer the telephone call. Pick up the fax machine handset or answer from an

extension phone, and then press your fax machine’s Telephone Answer Code

(default setting is #51). (See For FAX/TEL Mode Only, page 5-6.)

Transferring a Call to the Fax Machine

If you have answered the fax machine handset, press Fax Start and hang up

immediately.

If you answered at an extension phone, press your three-digit Fax Receive Code

(the factory setting is 51). When your fax machine answers, hang up.

Fax Machine “Hears” Voice as CNG Tone

If your fax machine is set to Easy Receive ON, it is more sensitive to sounds.

Your fax machine may mistakenly interpret certain voices or music on the line

as a calling fax machine and respond with fax receiving tones. Deactivate the

fax by pressing #51 if you are at an extension phone or press Stop/Exit if you

are at the fax machine or an external phone.

Try avoiding this problem by turning Easy Receive to OFF. (See Easy Receive,

page 5-4.)

Transmission Verification Report Prints “Result: NG”

There is probably temporary noise or static on the phone line. Try sending the

fax again. If the problem continues, call the telephone company to check your

phone line.

Custom Features on a Single Line

If you have Call Waiting, RingMaster, Voice Mail, an answering machine,

alarm system or any other custom feature on a single phone line with your fax

machine, it may create a problem sending or receiving fax data.

For Example :

Your Brother machine handles the Caller ID and Call Waiting/Caller ID

subscriber services. However, if you subscribe to only Call Waiting or

some other custom service and its signal comes through the line while

your machine is sending or receiving a fax, the signal can temporarily

interrupt or disrupt the fax data. Brother’s ECM feature should help

overcome this problem. This condition is related to the telephone system

industry and is common to all devices that send and receive information

on a single, shared line with custom features. If avoiding a slight

interruption is crucial to your business, a separate line with no custom

features is recommended.

Using Call Waiting Caller ID:

If you are having a telephone conversation and a fax communication

signal comes through on Call Waiting Caller ID, you can verify that the

second call is a fax by switching to it. You have the option to receive the

fax call, by asking the first caller to hang up to clear the line.

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

13 - 8

Routine Maintenance

Cleaning the Scanner

Before cleaning, unplug the power cord for safety. Clean the white bar and the glass

strip under the bar with isopropyl alcohol on a lint-free cloth. Be careful not to bend

the spring plate or drop anything into the fax machine.

White bar

Glass Strip

Spring Plate

Cleaning the Print Head

Before cleaning, unplug the power cord for safety. To clean the fax machine print

head, wipe the metal and plastic part with a lint-free cloth that is dry or lightly

moistened with isopropyl alcohol.

Plastic

Part

Metal Part

13 - 9

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

Packing and Shipping the Fax Machine

Whenever you transport the fax machine, use the packing materials that came with

your fax machine. If you do not pack the fax machine correctly, you could void your

warranty.

Unplug the fax machine from the AC outlet.

Do not unplug the fax machine after a print job until you hear the final click.

Note

Remove the paper wire extension, document support, telephone line cord and handset,

and pack them.

If you are returning the fax machine to Brother as part of the Brother Exchange

Service, pack only the fax machine. Keep all separate parts to use with your

“Exchange” machine.

Note

Wrap the fax machine in the plastic bag and place it in the original carton with the

original packing material.

T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

13 - 10

Specifications

Type

Desktop Facsimile Transceiver

Compatibility

Coding System

Modem Speed

Original Input Width

ITU-T Group 3

Modified Huffman (MH)

14400/12000/9600/7200/4800/2400; Automatic Fallback

5.8 inches to 8.5 inches (148 mm to 216 mm)

Scanning/Printing Width 8.2 inches (208 mm)

Automatic Document

Feeder (ADF)

up to 10 pages

Paper Tray

Printer Type

Gray Scale

Display

100 Sheets

Line Thermal with Ribbon

64 levels (Dithered)

LCD, 16 characters

Polling Types

Contrast Control

Resolution

Standard, Sequential

Automatic/Super Light/Super Dark (manual setting)

• Horizontal 203 dot/inch (8 dot/mm)

• Vertical

Standard—98 line/inch (3.85 line/mm)

Fine, Photo—196 line/inch (7.7 line/mm)

Superfine, Photo (copy)—392 line/inch (15.4

line/mm)

Memory Capacity

One Touch Dial

Speed Dial

512 KB (up to 25 pages*)

8 (with Shift key)

50 stations

Automatic Redial

Speaker Type

3 times at 5 minute intervals

Full Duplex, Digital

Auto Answer

0, 1, 2, 3 or 4 rings

Communication Source

Operating Environment

Power Source

Public switched telephone network

41 - 95° F

120V AC 50/60Hz (U.S.A., Canadian Version Only)

Standby: under 5 watts — Peak: under 170 watts

12.3 × 13.6 × 7.3 (inches)/ 307 × 341 × 182 (mm)

9.5 lb / 4.3 kg

Power Consumption

Dimensions

Weight

Refill Ribon Rolls

Yield : up to 250 pages (Letter)

* “Pages” refers to the ITU-T #1 chart (in Out of Paper Reception in ECM mode).

Specifications are subject to change without prior notice.

S - 1

S P E C I F I C A T I O N S

Index

Disclaimer & Warranties .........................iii

Distinctive Ring .....................................8-1

Documents (Size)...................................6-1

Accessories ...............................................ii

Alternating Displays..............................3-1

Answering Machine...............................2-9

Automatic Transmission........................6-2

Easy Receive..........................................5-4

ECM (Error Correction Mode) ..............1-5

Entering Text .........................................4-2

Error Messages ....................................13-2

External Telephone..............................2-10

External Telephone Answering Device .2-9

Beeper Volume......................................4-5

Broadcasting ..........................................7-6

Broadcasting (Set Up Groups)...............7-3

Brother Numbers .......................................i

F/T (FAX/TEL) Mode ...........................5-1

F/T Ring Time .......................................5-3

FAX ONLY Mode.................................5-1

Fax Receive Code ..................................5-6

Fax Tones and Handshake .....................1-4

fax-back system .........................................i

Fine (Resolution) ...................................6-3

Frequently Asked Questions (FAQs).........i

Call Waiting Caller ID...........................8-6

Caller ID (Printing Log) ........................8-4

Caller ID (Viewing Log) .......................8-4

CallManage............................................8-6

Canceling Job.........................................6-5

Chain Dialing.........................................7-2

Connect (External Telephone Answering

Device)...............................................2-9

Connect (External Telephone).............2-10

Connect (Power Cord)...........................2-5

Connect (Telephone Line) .....................2-5

Contrast..................................................6-3

Control Panel .........................................1-2

COPY (Multiple) .................................10-2

copy(ies) scannable area......................10-1

Corrections (Entering Text)...................4-3

Customer Service.......................................i

Gray Scale............................................. S-1

Handset Volume ....................................4-4

Help........................................................1-1

Hold ............................................... 1-2, 7-7

http//www.brother.com..............................i

Ident-a-Call ............................................8-1

Inserting Spaces .....................................4-2

International Calls..................................6-4

Interrupting ............................................6-5

Date and Time........................................4-1

Delayed Fax...........................................6-4

Dialing Mode.........................................4-6

Dialing Options......................................7-4

I N D E X

I - 1

Reduction (Printing).............................. 5-4

Reduction (Recommended Ratios) ....... 5-5

Remote Codes (Changing).................... 5-6

Reports types of .................................. 11-1

Resolution ............................................. 6-3

Ring Delay ............................................ 5-2

Ring Volume......................................... 4-5

RingMaster............................................ 8-1

Roll Over Phone Lines.......................... 2-6

LCD (Liquid Crystal Display)...............3-1

Maintenance (Routine) ........................13-9

Manual Dialing ......................................7-4

MANUAL Mode....................................5-1

Manual Transmission.............................6-2

Memory Storage ....................................4-6

Memory Transmission...........................6-3

MSG CTR (Mode).................................5-1

Multi-Line Connections.........................2-7

Safety Instructions .............................. 12-3

Scanner (Cleaning).............................. 13-9

Search.................................................... 7-6

SmartRing ............................................. 8-1

Speaker Volume.................................... 4-4

Special characters.................................. 4-3

Speed Dial (Changing).......................... 7-3

Speed Dial (Storing) ............................. 7-2

Speed Dialing........................................ 7-5

Standard (Resolution) ........................... 6-3

Station ID.............................................. 4-1

Storing Telephone Numbers ................. 7-1

Super Fine (Resolution)........................ 6-3

One Touch Dial (Changing) ..................7-3

One Touch Dial (Storing) ......................7-1

One Touch Dialing.................................7-4

On-Screen Programming .......................3-1

Outgoing Message (External TAD).....2-10

Overseas Mode ......................................6-4

Paper Size ..............................................5-5

Pause......................................................7-7

PBX........................................................2-7

Photo (Resolution).................................6-3

Polled Transmit......................................6-5

Polling (Receive) ...................................5-7

Power Consumption.............................. S-1

Print (a fax in memory)..........................9-4

Print (Caller ID Log)..............................8-4

Print Head (Cleaning)..........................13-9

Pulse (For Canada Only)........................4-6

TAD ...................................................... 2-9

Teen-Ring ............................................. 8-1

Telephone Answer Code....................... 5-6

Telephone Numbers.............................. 7-1

Tone ...................................................... 4-6

Tone (Send Signals).............................. 7-7

Transmission Verification (Xmit)

Report.............................................. 11-2

Two-Line Phone System....................... 2-6

Receive Mode ................................ 5-1, 5-2

Redial (Automatic) ................................6-2

Redial (Manual).....................................6-2

Voice Mail ............................................ 1-4

Volume Amplify................................... 4-5

I - 2

I N D E X

WARNING..........................................12-2

I N D E X

I - 3

I - 4

I N D E X

Remote Retrieval Access Card

If you plan to retrieve voice or fax messages while away from your fax machine

carrying the Remote Retrieval Access Card printed below will serve as a convenient

reminder of the retrieval procedures. Simply cut out the card and fold it to fit in your

wallet or organizer. Keeping it handy will help you derive the full benefit of your fax

machine’s forwarding, paging and remote retrieval features.

R - 1

R - 2

EQUIPMENT ATTACHMENT LIMITATIONS

(For Canada Only)

NOTICE:

The industry Canada label identifies certified equipment. This certification

means that the equipment meets telecommunications network protective,

operational and safety requirements as prescribed in the

appropriate Terminal Equipment Technical Requirements document(s). The

Department does not guarantee the equipment will operate to the user’s

satisfaction.

Before installing this equipment, users should ensure that it is permissible to

be connected to the facilities of the local telecommunications company.

The equipment must also be installed using an acceptable method of

connection. The customer should be aware that compliance with the above

conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative

designated by the supplier. Any repairs or alterations made by the user to

this equipment, or equipment malfunctions, may give the telecommunications

company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground

connections of the power utility, telephone lines and internal metallic water

pipe system, if present, are connected together. This precaution may be

particularly important in rural areas.

Caution:

Users should not attempt to make such connections themselves,

but should contact the appropriate electric inspection authority, or electrician,

as appropriate.

NOTICE:

The Ringer Equivalence Number (REN) assigned to each terminal device

provides an indication of the maximum number of terminals allowed

to be connected to a telephone interface. The termination on an interface

may consist of any combination of devices subject only to the requirement

that the sum of the Ringer Equivalence Numbers of all the devices does not

exceed 5 REN=0.2B

Brother International Corporation

100 Somerset Corporate Boulevard

P.O. Box 6911

Bridgewater, NJ 08807-0911 USA

Brother International Corporation (Canada) Ltd.

1 rue Hôtel de Ville,

Dollard-des-Ormeaux, QC, CANADA H9B 3H6

Visit us on the World Wide Web

http://www.brother.com

These machines are made for use in the USA or CANADA only. We can not

recommend using them overseas because it may violate the

Telecommunications Regulations of that country and the power requirements

of your fax machine may not be compatible with the power available in foreign

countries. Using USA or CANADA models overseas is at your own risk

and will void your warranty.

LE53290012

Printed in Malaysia

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