FAX-4100e
FAX-4750e
FAX-5750e
Version B
Brother Numbers
IMPORTANT
For technical help, you must call the country where you bought the machine.
Calls must be made from within that country.
Register your product
By registering your product with Brother International Corporation, you will be
recorded as the original owner of the product. Your registration with Brother:
I may serve as confirmation of the purchase date of your product should you lose
your receipt;
I may support an insurance claim by you in the event of product loss covered by
insurance; and,
I will help us notify you of enhancements to your product and special offers.
Please complete and fax the Brother Warranty Registration And Test Sheet or,
for your convenience and most efficient way to register your new product,
register on-line at
FAQs (frequently asked questions)
The Brother Solutions Center is our one-stop resource for all your Fax Machine/
Multi-Function Center needs. You can download the latest software documents
and utilities, read FAQs and troubleshooting tips, and learn how to get the most
from your Brother product.
I You can check here for Brother driver updates.
Note
I To keep your machine performance up to date, check here for the latest firmware
upgrade (for Windows® only).
For Customer Service
In USA:
1-800-284-4329 (voice)
1-901-379-1215 (fax)
1-800-284-3238 (TTY service for the hearing-impaired)
In Canada: 1-877-BROTHER (voice)
(514) 685-4898 (fax)
O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S
i
Service Center Locator (USA only)
For the location of a Brother authorized service center, call 1-800-284-4357.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call 1-877-BROTHER.
Brother fax back system (USA only)
Brother has installed an easy-to-use fax back system, so you can get instant
answers to common technical questions and product information for all Brother
products. This system is available 24 hours a day, 7 days a week. You can use
the system to receive faxed instructions and an Index of fax back subjects.
In USA Only: 1-800-521-2846
Ordering Accessories and Supplies
For best quality results use only genuine Brother accessories, available at most
Brother retailers. If you cannot find the accessory you need and you have a Visa,
MasterCard, Discover or American Express credit card, you can order
accessories directly from Brother. (In the USA, you can visit us online for a
complete selection of Brother accessories and supplies available for purchase.)
In USA:
1-888-879-3232 (voice)
1-800-947-1445 (fax)
In Canada: 1-877-BROTHER (voice)
Description
Item
Laser Fax Toner
Laser Fax Drum
TN-430 (Able to print 3000 pages)
TN-460 (Able to print 6000 pages)
DR400
Telephone Line Cord
LG3077001
LT400
Paper Cassette #2 (Option for FAX-4100e and FAX-4750e)
Network (LAN) Board
NC-8100h
Brother Print/Fax Server (10/100 BaseTX Ethernet Network)
(Not available for FAX-4100e. Optional for FAX-4750e. Standard
for FAX-5750e.)
Owner’s Manual
LP2430001
F2A046-10
Printer Cable-Bi-Directional (10 feet) Parallel Cable with Gold
Plated Contacts and IEEE-1284 Approved
O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S
ii
Notice – Disclaimer of Warranties
(For USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS
(COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S)
DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR
THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND
PERFORMANCE OF THE SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED
WARRANTIES IS NOT PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN
CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL,
INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE) ARISING OUT OF THE
USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES
IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL
OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT
BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE
WHATSOEVER, AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT
(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has been compiled and
published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to
change without notice.
Brother reserves the right to make changes without notice in the specifications and
materials contained herein and shall not be responsible for any damages (including
consequential) caused by reliance on the materials presented, including but not
limited to typographical and other errors relating to the publication.
Disclaimer–User Installation of
Memory Board(s)
In some cases, product may be modified by adding and/or replacing the memory board(s) with
approved replacements. Any damage to the product, the memory board(s) to be inserted therein
or otherwise, caused as a result of improper installation (including installation of other than
approved memory boards(s)) is not covered by the Limited Warranty. If you do not feel
comfortable with the installation of approved memory board(s), contact a Brother Authorized
Service Center to perform the installation of the memory board(s) for you. If you elect to use a
Brother Authorized Service Center, you will be responsible for a moderate service charge. For
the name and location of a convenient Authorized Service Center, please call 1-800-521-2846.
N O T I C E
–
D I S C L A I M E R O F W A R R A N T I E S
iii
Brother® One Year Limited Warranty and Replacement Service
(USA only)
Who is covered:
3 Damage caused by another device or
software used with this Product
(including but not limited to damage
resulting from use of non Brother®-brand
parts and Consumable and Accessory
Items);
4 Consumable and Accessory Items that
expired in accordance with a rated life;
and,
I This limited warranty (“warranty”) is
given only to the original end-use/retail
purchaser (referred to in this warranty as
“Original
Purchaser”)
of
the
accompanying product, consumables
and accessories (collectively referred to
in this warranty as “this Product”).
I If you purchased
a
product from
someone other than an authorized
Brother reseller in the United States or if
the product was used (including but not
limited to floor models or refurbished
product), prior to your purchase you are
not the Original Purchaser and the
product that you purchased is not
covered by this warranty.
5 Problems arising from other than defects
in materials or workmanship.
6 Normal Periodic Maintenance Items,
such as Paper Feeding Kit, Fuser and
Laser Units.
This limited warranty is VOID if this Product
has been altered or modified in any way
(including but not limited to attempted
warranty repair without authorization from
Brother and/or alteration/removal of the
serial number).
What is covered:
I This Product includes a Machine and
Consumable and Accessory Items.
Consumable and Accessory Items
include but are not limited to print heads,
toner, drums, ink cartridges, print
cartridges, refill ribbons, therma PLUS
paper and thermal paper.
What to do if you think your Product is
eligible for warranty service:
Report your issue to either our Customer
Service Hotline at 1-800-284-4329 for Fax,
MFC and DCP and 1-800-276-7746 for
Printers, or to a Brother Authorized Service
Center within the applicable warranty
period. Supply Brother or the Brother
Authorized Service Center with a copy of
your dated bill of sale showing that this
Product was purchased within the U.S. For
the name of local Brother Authorized Service
Center(s), call 1-800-521-2846.
I Except as otherwise provided herein,
Brother warrants that the Machine and
the accompanying Consumable and
Accessory Items will be free from
defects in materials and workmanship,
when used under normal conditions.
I This warranty applies only to products
purchased and used in the United
States. For products purchased in, but
used outside, the United States, this
warranty covers only warranty service
within the United States (and does not
include shipping outside the United
States).
What is the length of the Warranty
Periods:
I Machines: one year from the original
purchase date.
I Accompanying
Accessory Items: 90 days from the
original purchase date or the rated life of
consumable, whichever comes first.
What is NOT covered:
This warranty does not cover:
1 Physical damage to this Product;
What Brother will ask you to do:
After contacting Brother or
a
Brother
Authorized Service Center, you may be
required to deliver (by hand if you prefer) or
send the Product properly packaged, freight
prepaid, to the Authorized Service Center
together with a photocopy of your bill of sale.
You are responsible for the cost of
shipping,
packing
product,
and
insurance (if you desire). You are also
responsible for loss or damage to this
Product in shipping.
Consumable
and
What Brother will do:
If the problem reported concerning your
Machine and/or accompanying Consumable
and Accessory Items is covered by this
warranty and if you first reported the problem
to Brother or an Authorized Service Center
within the applicable warranty period,
Brother or its Authorized Service Center will
repair or replace the Machine and/or
accompanying Consumable and Accessory
Items at no charge to you for parts or labor.
The decision as to whether to repair or
replace the Machine and/or accompanying
Consumable and Accessory Items is made
by Brother in its sole discretion.
2 Damage
caused
by
improper
installation, improper or abnormal use,
misuse, neglect or accident (including
but not limited to transporting this
Product without the proper preparation
and/or packaging);
M F C L I M I T E D W A R R A N T Y ( U S A )
iv
Brother® One Year Limited Warranty and Replacement Service
(USA only)
Brother reserves the right to supply
a
or has not been sufficiently validated with a
copy of the proof of purchase (bill of sale).
The replacement Machine you receive (even
if refurbished or remanufactured) will be
covered by the balance of the limited
warranty period remaining on the original
Product, plus an additional thirty (30) days.
You will keep the replacement Machine that
is sent to you and your original Machine shall
become the property of Brother. Retain your
original Accessory Items and a copy of
the return freight bill, signed by the
courier.
refurbished or remanufactured replacement
Machine and/or accompanying Consumable
and Accessory Items and use refurbished
parts provided such replacement products
conform to the manufacturer's specifications
for new product/parts. The repaired or
replacement Machine and/or accompanying
Consumable and Accessory Items will be
returned to you freight prepaid or made
available for you to pick up at a conveniently
located Authorized Service Center.
If the Machine and/or accompanying
Consumable and Accessory Items are not
covered by this warranty (either stage), you
will be charged for shipping the Machine
and/or accompanying Consumable and
Accessory Items back to you and charged
for any service and/or replacement parts/
products at Brother's then current published
rates.
The foregoing are your sole (i.e., only)
and exclusive remedies under this
warranty.
What happens when Brother elects to
replace your Machine:
Limitations:
Brother is not responsible for damage to or
loss of any equipment, media, programs or
data related to the use of this Product.
Except for that repair or replacement as
described above, Brother shall not be liable
for any direct, indirect, incidental or
consequential damages or specific relief.
Because some states do not allow the
exclusion or limitation of consequential or
incidental damages, the above limitation
may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF
ALL OTHER WARRANTIES, WRITTEN OR
ORAL, WHETHER EXPRESSED BY
AFFIRMATION, PROMISE, DESCRIPTION,
DRAWING, MODEL OR SAMPLE. ANY
AND ALL WARRANTIES OTHER THAN
THIS ONE, WHETHER EXPRESS OR
When a replacement Machine is authorized
by Brother, and you have delivered the
Machine to an Authorized Service Center,
the Authorized Service Center will provide
you with
a
replacement Machine after
receiving one from Brother. If you are
dealing directly with Brother, Brother will
send to you a replacement Machine with the
understanding that you will, after receipt of
the replacement Machine, supply the
required proof of purchase information,
together with the Machine that Brother
agreed to replace. You are then expected to
pack the Machine that Brother agreed to
replace in the package from the replacement
Machine and return it to Brother using the
pre-paid freight bill supplied by Brother in
accordance with the instructions provided by
Brother. Since you will be in possession of
two machines, Brother will require that you
provide a valid major credit card number.
Brother will issue a hold against the credit
card account number that you provide until
Brother receives your original Product and
determines that your original Product is
entitled to warranty coverage. Your credit
card will be charged up to the cost of a new
Product only if: (i) you do not return your
original Product to Brother within five (5)
business days; (ii) the problems with your
original Product are not covered by the
limited warranty; (iii) the proper packaging
instructions are not followed and has caused
damage to the product; or (iv) the warranty
period on your original Product has expired
IMPLIED,
WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR PARTICULAR
INCLUDING
IMPLIED
A
PURPOSE, ARE HEREBY DISCLAIMED.
I This Limited Warranty is the only
warranty that Brother is giving for this
Product. It is the final expression and the
exclusive and only statement of
Brother's obligations to you. It replaces
all
other
agreements
and
understandings that you may have with
Brother or its representatives.
I This warranty gives you certain rights
and you may also have other rights that
may vary from state to state.
I This Limited Warranty (and Brother's
obligation to you) may not be changed in
any way unless you and Brother sign the
same piece of paper in which we (1)
refer to this Product and your bill of sale
date, (2) describe the change to this
warranty and (3) agree to make that
change.
Important:
We recommend that you keep all original
packing materials, in the event that you ship
this Product.
© 2003 Brother International Corporation
M F C L I M I T E D W A R R A N T Y ( U S A )
v
BROTHERMULTIFUNCTIONCENTER/FACSIMILEMACHINE
LIMITED WARRANTY
(Canada only)
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or
workmanship. This Limited Warranty does not include cleaning, consumables
(including, without limitation, print cartridges, print head, toner and drum) or damage
caused by accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone other than a
Brother Authorized Service Representative, or from the use of supplies or consumable
items that are non-Brother products. Operation of the MFC/Facsimile machine in excess
of the specifications or with the Serial Number or Rating Label removed shall be deemed
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In
order to obtain warranty service, the MFC/Facsimile machine must be delivered or
shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service
Center, together with your Proof of Purchase in the form of a Sales Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on
applicable models) during shipping will cause severe damage to the MFC/Facsimile and
will VOID the Warranty. (Refer to your Owner's Manual for proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your
print head resulting from packing without the ink cartridges will VOID your warranty.
(Refer to your Owner's Manual for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY
WAIVED.
No oral or written information, advice or representation provided by Brother, its
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create
another warranty or modify this warranty. This warranty states Brother's entire liability
and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine
to operate properly.
Neither Brother nor anyone else involved in the development, production, or delivery of
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,
consequential, exemplary, or punitive damages, including lost profits, arising from the
use of or inability to use the product, even if advised by the end user/purchaser of the
possibility of such damages. Since some Provinces do not allow the above limitation of
liability, such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other rights
which vary from Providence to Providence.
Warranty Service is available at Brother Authorized Service Centers throughout
Canada. For Technical Support or for the name and location of your nearest
Authorized Service Center call 1-877-BROTHER.
Internet support: [email protected] or browse
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
L I M I T E D W A R R A N T Y ( C A N A D A )
vi
Quick Reference Guide
4
5
For the next fax only, press
to select ON, and then press Set
or
Sending Faxes
.
Automatic Transmission
Press to select additional settings
OR—Press to fax.
Enter the fax number.
Press Fax Start
1
1
2
Place the original face down in the ADF.
—
2
Enter the fax number using One Touch,
Speed Dial, Search or the dial pad.
6
7
.
3
Press Fax Start.
Receiving Faxes
Sending a Cover Page
Place the original face down in the ADF.
Press Menu, 2, 2, 8.
Select Receive Mode
1
2
3
There are four Receive modes:
FAX
MANUAL
,
TAD, FAX/TEL, and
When NEXT FAX ONLY appears,
.
press Set
Press or
(or OFF), and then press Set
Press or to select a comment,
and then press Set
.
Press Mode until the LED shows
your selection.
4
5
6
7
to select ON
.
Brother fax back system:
In USA:
1-800-521-2846
.
Brother Global Web Site:
Enter two digits to indicate the number
of pages being sent, and then press Set
.
Frequently Asked Questions (FAQs)
and Product Support:
Press
OR—Press
fax.
1
to select additional settings
—
2
if you are ready to
Brother Accessories & Supplies
In USA:
:
8
9
Enter the fax number.
Press Fax Start
1-888-879-3232 (voice)
1-800-947-1445 (fax)
.
Real Time Transmission
In Canada: 1-877-BROTHER
(voice)
You can send faxes in real time.
1
Place the original face down in the
ADF.
2
3
Press Menu, 2, 2, 6.
Press
then press Set
transmission only press
select NEXT FAX ONLY, and then
press Set
or
to select ON, and
OR—For the next
or to
—
.
Q U I C K R E F E R E N C E G U I D E
vii
Search/Speed Dial
Storing Numbers
1
Press Search/Speed Dial, then
enter the first letter of the name
you’re looking for.
Storing One Touch Dial
Numbers
1
2
Press Menu, 2, 3, 1.
2
3
4
Press
or
to search the
Press the One Touch key where you
want to store the number.
memory.
When the name is displayed, lift the
handset—OR—Press Hook.
3
4
5
Enter a number (up to 20 digits), and
then press Set.
Press Fax Start to dial. (If you
pressed Hook to dial, pick up the
handset when the other party
answers.)
Enter a name (or leave it blank), and
then press Set
.
Press Stop/Exit.
5
To hang up, replace the handset.
Storing Speed Dial Numbers
1
2
Press Menu, 2, 3, 2.
Making Copies
Enter a three-digit (a two-digit for
FAX-4100e) Speed Dial number,
and then press Set.
Single Copy
1
2
Place the original face down in the
ADF.
3
4
5
Enter a number (up to 20 digits), and
then press Set.
Press Copy.
Enter a name (or leave it blank), and
then press Set
.
Sorting Multiple Copies
Press Stop/Exit.
1
2
3
Place the original face down in the
ADF.
Telephone Operation
Use the dial pad to enter the number
of copies you want (up to 99).
One Touch Dialing/
Speed Dialing
Pick up the handset—OR—Press
Press Options, press
select OPT:STACK/SORT, and
or
to
1
2
then press Set.
Hook and listen for a dial tone.
Press
or
to select SORT,
When you hear the dial tone, press
the One Touch key of the location
you want to call—OR—Press
Search/Speed Dial, press #, and
then press the three-digit (two-digit
for FAX-4100e) Speed Dial number.
(If you pressed Hook to dial, pick up
the handset when the other party
answers.)
and then press Set.
4
Press Copy.
3
To hang up, replace the handset.
Q U I C K R E F E R E N C E G U I D E
viii
For FAX-5750e Only
How to Access the Complete Owner's Manual
This Owner's Manual does not contain the information for the Printer, Scanner
and PC Fax. When you are ready to learn detailed information about these
operations, read the complete Owner's Manual that is included on the CD-ROM.
To View On-Line Documentation
(For Windows®):
1
2
Turn on your PC. Insert the CD-ROM into your CD-ROM drive.
If the model name screen appears, click your model name.
The CD-ROM main menu will appear.
3
4
Click On-Line Documentation.
Click the documentation you want to read.
If this window does not appear, use Windows® Explorer to run the setup.exe
program from the root directory of the Brother CD-ROM.
Note
To View On-Line Documentation
(For Macintosh®):
1
Turn on your Macintosh. Insert the
CD-ROM into your CD-ROM drive.
The following window will appear.
2
3
Double-click the Documents icon.
If you see English and French folders,
double-click your language.
4
Double-click the icon for the documentation you want to read.
H O W T O A C C E S S T H E C O M P L E T E O W N E R ' S M A N U A L
ix
For FAX-5750e Only
®
How to Access Brother Support (For Windows Only)
You can find all the contacts you will need, such as Web support (Brother
Solutions Center), Customer Service and Brother Authorized Service Centers.
• Click Brother Support on the main menu.
The following screen will appear:
I To view all Brother Numbers, including Customer Service numbers for the USA
and Canada, click Support Information.
additional product and services information, click Brother Mall.com.
I
click Brother Solutions Center
.
I To return to the main page, click Back—OR—If you have finished your setup,
click Exit.
®
H O W T O A C C E S S B R O T H E R S U P P O R T ( F O R W I N D O W S
O N L Y )
x
Table of Contents
Introduction..................................................................................... 1-1
To Complete Your FAX-4100e, FAX-4750e or
Connecting Paper Cassette #2
Paper........................................................................................... 2-6
Connecting an External TAD
T A B L E O F C O N T E N T S
xi
Recording Outgoing Message (OGM) on
Installing Machine, External Two-Line TAD, and
Turning on Cassette #2 (Option for FAX-4100e and
xii
Setup Receive................................................................................... 5-1
Operation from Extension Telephone or External
T A B L E O F C O N T E N T S
xiii
What Does Your Telephone Company’s
xiv
T A B L E O F C O N T E N T S
xv
Standard telephone and FCC Notices
States only............................................................................. 14-1
Federal Communications Commission (FCC) Declaration
Industry Canada Compliance Statement
xvi
Paper........................................................................................... S-1
Copy ........................................................................................... S-1
Fax.............................................................................................. S-2
Scanner (Not available for FAX-4100e.
Printer......................................................................................... S-4
Index..................................................................................................I-1
T A B L E O F C O N T E N T S
xvii
1
Introduction
1
Using This Manual
Thank you for purchasing a Brother fax machine.
This machine has been designed to be simple to use, with LCD screen prompts
to guide you through programming your machine. However, you can use your
machine to its fullest potential by taking a few minutes to read this manual.
Additionally, your machine has a Reports Key. Press Reports, 1 to print a
list of basic step instructions and explanations.
Finding Information
All chapter headings and subheadings are listed in the Table of Contents. You
will be able to find information about a specific feature or operation by checking
the Index in the back of this manual.
Conventions Used in this Manual
Throughout this manual you’ll see special symbols alerting you to important
information, warnings, and actions to perform. For clarification, and to help you
choose the correct key presses, we’ve added illustrations of some of the LCD
messages.
boldface
Bold typeface identifies a specific key on the machine control panel.
italics
Italics typeface emphasize an important point, or refer you to related
topic.
bubble dot
Bubble Dot typeface identifies the messages on the LCD of the
machine.
Warnings detail precautions you must take to avoid possible
personal injury.
Cautions specify procedures you must follow or avoid to prevent
possible damage to the machine.
Notes tell you the proper response for a situation that may
occur.
Note
FYI tips provide details about how the current operation
interacts with other features.
Improper Setup alerts you to devices and procedures that are
not compatible with the machine.
I N T R O D U C T I O N
1 - 1
Test Sheet Procedure and Product Registration
(For USA Only)
After programming your Station ID, please fill out the TEST SHEET included
with your machine and then fax it to Brother’s Automated Fax Response System
as your first transmission. This will verify that your machine is properly
When this document is received, a confirmation sheet and Product Registration
form will be sent back to your machine. Please fill out the form and return it to
complete your registration.
In USA:
1-877-268-9575 (fax)
To Complete Your FAX-4100e, FAX-4750e or
FAX-5750e Registration On-Line (For USA Only)
1
2
Insert the MFL Pro CD-ROM into your CD-ROM drive.
Click On-Line Registration to register your product on-line from the main
menu.
1 - 2
I N T R O D U C T I O N
Control Panel Overview
FAX-4100e, FAX-4750e and FAX-5750e have the same control panel keys.
2
1
3
13 14 15 16
12
4
5
6
7
8
9
10
11
1Toner Empty Icon
4One Touch Dial Keys
The Toner icon flashes on and off when
toner is low, so you’ll know to order
another toner cartridge. You will be
able to print until the indicator stays on.
These 16 keys give you instant access to
previously stored phone numbers.
5Shift
To access memory locations 17 through
32 in the One Touch keys, hold down
the Shift key.
2LCD (Liquid Crystal Display)
Displays messages to help you set up
and operate your machine.
6Telephone Keys:
3Programming Keys:
Hook
Menu
Lets you dial telephone and fax numbers
Lets you access the Menu and
without lifting the handset.
Programming mode.
Hold
Set
Lets you place calls on hold.
Stores a menu setting in the machine.
Also use for sending one fax to multiple
numbers.
Redial/Pause
Redials the last number called. Also
inserts a pause in autodial numbers.
(Left Arrow)
Moves the LCD cursor through text and
options.
(Right Arrow)
7Search/Speed Dial
Lets you look up numbers stored in the
dialing memory. Also lets you dial
stored phone numbers by pressing # and
a three-digit (two-digit for FAX-4100e)
number.
Clear
Deletes entered data or backs up one
step in Menu table.
I N T R O D U C T I O N
1 - 3
8Dial Pad
Dials phone and fax numbers, and can
CBroadcast
Use this key when you send the same
fax to many different locations
(maximum of 282 locations, 182
locations for FAX-4100e at once).
be used as a keyboard for entering
information into the machine.
(For Canada only) The # key lets you
switch the dialing type during a
telephone call from PULSE to TONE.
DResolution and Indicator Lights
These LEDs show the Resolution you
selected.
9Volume High/Low Keys
Lets you adjust speaker, ring and
handset volume.
EMode and Indicator Lights
These LEDs show the Receive Mode
you selected.
0Stop/Exit
Stops a fax, cancels an operation or exits FReports
from Menu mode.
Accesses the Reports menu so you can
select reports to print: Help List, Auto
Dial, Fax Activity, Transmission
Verification, and User Settings.
AFax Start
Starts an operation, such as sending a
fax.
BCopy Keys:
Enlarge/Reduce
Lets you enlarge or reduce copies
depending upon the ratio you select.
Contrast
Let you make a copy that is lighter or
darker than the original.
Options
You can quickly and easily change your
temporary settings (for the next copy
only).
Copy Mode
Select the copy resolution for your type
of original document.
Copy
Makes a copy.
1 - 4
I N T R O D U C T I O N
About Fax Machines
If you’re a first-time fax machine user, fax operation might seem a little
mysterious. Soon, you’ll recognize the unusual fax tones on your phone line,
and be able to send and receive faxes easily.
Custom Features
Do You Have Voice Mail on the Phone Line?
If you have Voice Mail on the phone line on which you will install your new fax
machine, there is a strong possibility that Voice Mail and the fax machine will
conflict with each other while receiving incoming calls.
Why Should There Be Trouble?
Since both fax machines and Voice Mail pick up the line at the number of rings
you have set, each of them has the ability to keep the other from receiving calls.
For example, if your Voice Mail is set to answer after two rings and your fax
machine is set to answer after four, your Voice Mail will keep your fax machine
from receiving faxes. If you set Voice Mail and the Brother machine to answer
at the same number of rings, there is no way of knowing which one will answer
first. It is important to remember that neither Voice Mail nor the fax machine
can pass the call back to the other after the call has been answered.
How Can You Avoid Possible Problems?
A very good way to avoid a problem like the one mentioned previously is to get
a second phone number on your present phone line. Many people with Voice
Mail opt for this choice, which is called “Distinctive Ring”, and they are very
Another way to avoid a possible problem is to replace your Voice Mail with an
answering machine. Your Brother fax machine is designed to work in tandem
with an answering machine or TAD (telephone answering device).
I N T R O D U C T I O N
1 - 5
Fax Tones and Handshake
When someone is sending a fax, the machine sends fax calling tones (CNG
tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when
you dial and press Fax Start; they continue for about 60 seconds after dialing.
During that time, the sending machine must begin the “handshake” with the
receiving machine. Each time you use automatic procedures to send a fax, you
are sending CNG tones over the phone line. You’ll soon learn to listen for these
soft beeps each time you answer a phone on your fax line, so you can know if
you are receiving a fax message.
The receiving fax responds with fax receiving tones-loud, chirping sounds. A
receiving fax chirps for about 60 seconds over the phone line, and the LCD
shows RECEIVING. If your machine is set to the FAX mode, it will answer
every call automatically with fax receiving tones. Even if the other party hangs
up, your machine continues to send the “chirps” for about 60 seconds, and the
screen continues to display RECEIVING. To cancel the receiving mode, press
Stop/Exit.
When your machine answers in FAX/TEL mode, the machine listens for CNG
tones and then responds with receiving tones.
The fax “handshake” is the time in which the sending machine’s CNG tones and
the receiving machine’s “chirps” overlap. This must be for at least 2 to 4
seconds, so the machines can understand how each is sending and receiving the
fax. The handshake cannot begin until the call is answered, and the CNG tones
only last for about 60 seconds after the number is dialed. Therefore, it’s
important for the receiving machine to answer the call in as few rings as
possible.
When you have an external telephone answering device (TAD) on your fax
line, your TAD will determine the number of rings before the call is answered.
Pay special attention to the directions in the Assembly and Connections chapter
for connecting a TAD to your machine.
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the machine to check the
integrity of a fax transmission while it is in progress. ECM transmissions are
possible only between machines that both have the ECM feature. If they do, you
may send and receive fax messages that are continuously checked for their
integrity. Sufficient memory must be available in your machine for this feature
to work.
1 - 6
I N T R O D U C T I O N
2
Assembly and Connections
2
Packing List
Make sure you have the following items:
Drum Unit Assembly
(With free Standard
Toner Cartridge – up
to 3,000 pages)
Telephone Handset
Handset
Curled Cord
Power Cord
Document
Support
Telephone
Wire Cord
Software
License
Document Tray
with Extension
Agreement
(For FAX-5750e
Only)
Quick Setup
Guide
Paper Cassette
CD-ROM
(For FAX-5750e Only)
Accessory
Order Form
Owner’s
Manual
Paper Cassette #2
(Option for FAX-4100e
and FAX-4750e)
If an item is missing, call Brother Customer Service at 1-800-284-4329 (in
Note
Whenever you transport the machine, use the packing materials that came with
your machine. If you do not pack the machine correctly, you may void your
warranty.
A S S E M B L Y A N D C O N N E C T I O N S
2 - 1
Choosing a Location
Place your machine on a flat, stable surface, such as a desk. Select a place that
is free of vibration and shocks. Locate the machine near a telephone jack and a
standard, grounded power outlet.
Avoid placing your machine in a high-traffic area. Do not place near heaters,
air conditioners, water, chemicals or refrigerators. Do not expose the machine
to direct sunlight, excessive heat, moisture or dust. Make sure nothing blocks
the flow of air from the fan on the sides of the machine. Do not connect your
machine to electrical outlets controlled by wall switches or automatic timers.
Disruption of power can wipe out information in the unit’s memory. Do not
connect your machine to electrical outlets on the same circuit as large
appliances or other equipment that might disrupt the power supply. Avoid
interference sources, such as speakers or the base units of cordless phones.
NO ! NO ! NO !
WARNING
I Never install telephone wiring during a lightning storm.
I We recommend that this product be used with a surge protection device to protect the
product against lightning storms.
I Never install a telephone jack in a wet location unless the jack is specifically designed
for a wet location.
I Never touch telephone wires or terminals that are not insulated unless the telephone
line has been disconnected at the network interface.
I Use caution when installing or modifying telephone lines.
I Avoid using a telephone (other than a cordless type) during an electrical storm. There
may be a remote risk of electric shock from lightning.
I Do not use the telephone to report a gas leak in the vicinity of the leak.
I For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the
equipment and should be easily accessible.
I To reduce the risk of shock or fire, use only a No. 26 AWG or larger
telecommunications line cord.
2 - 2
A S S E M B L Y A N D C O N N E C T I O N S
Assembly
Installing the Drum Unit Assembly
(with Toner Cartridge)
1
Unpack the drum unit assembly,
including the toner cartridge, and
gently rock it from side to side five or
six times to distribute the toner evenly
inside the cartridge.
To prevent damage to the drum, do not expose it to light for longer
than a few minutes.
2
Open the front cover of the machine.
3
4
Insert the drum unit assembly into the
machine.
Close the front cover.
A S S E M B L Y A N D C O N N E C T I O N S
2 - 3
Attaching the Trays
1
Attach the
Document
Support and
Document Tray
with Extension.
Document
Support
Unfold the
extension, which
holds documents
in place.
Document Tray
with Extension
2
Unfold the Front
Output Bin Extension, which holds
printed pages in place.
Front
Output Bin
Extension
Connecting Paper Cassette #2
(Option for FAX-4100e and FAX-4750e)
1
Carefully pick up the machine
and place it on top of Paper
Cassette #2.
2 - 4
A S S E M B L Y A N D C O N N E C T I O N S
2
Plug the modular cable from
Cassette #2 into the modular
jack on the Brother machine.
If you move the machine after connecting Cassette #2, be sure to carefully lift
Cassette #2 with the machine because they are not attached.
Manual Feed Slot
Use the manual feed slot to print or copy on envelopes, labels,
transparencies, card stock or thicker paper:
The manual feed slot is above the paper cassette. Load paper or envelopes one
at a time. You do not have to remove paper from the paper cassette.
You do not have to choose Manual Feed in the Setup dialog box of your printer
driver. Insert the sheet of paper for Portrait (vertical) or Landscape (horizontal),
with the side you wish to print on face up in the manual feed slot.
1
2
Align the paper at the center of the manual feed slot and insert the paper into the
manual feed slot until the front edge of the paper touches the paper feed roller.
Adjust the paper guides to the width of the paper.
Manual
Feed
Slot
A S S E M B L Y A N D C O N N E C T I O N S
2 - 5
Paper
Acceptable Paper
Paper Type
Paper Cassette cut sheet
Paper Size
Letter, Legal, A4, A5, ISO B5, Executive
#1 & #2:
Manual Feed
Slot:
cut sheet
Letter, Legal, A4, A5, B5 (JIS/ISO), Executive,
2.75–8.5 × 4.57–14 inches (70–216 × 116–356 mm)
COM-10, Monarch, C5, DL
envelopes
post cards
labels and
transparencies
–
Letter, A4
We Recommend:
Cut sheet:
Xerox 4200DP 20 lb, Champion Paper One 20 lb,
Hammermill Laser Paper 24 lb
Labels:
Transparencies:
Avery laser label #5160
3M CG3300 for laser printers or equivalent
Paper Capacity of Paper Cassette
Paper Cassette
#1 & #2:
Max. paper height is 1.06 inches (27 mm) (use the
guides) or approx. 250 sheets of 20 lb. (75 g/m2)
Letter/A4 paper, 10 transparencies.
Front Output Bin:
Approx. 150 sheets of 20 lb. (75 g/m2)
Letter/A4 paper
Paper Specification for the Cassette
Cut Sheet
Basis Weight:
Caliper:
16 to 28 lb. (60 to 105 g/m2)
0.003 to 0.005 inches. (0.08 to 0.13 mm)
4% to 6% by weight
Moisture Content:
2 - 6
A S S E M B L Y A N D C O N N E C T I O N S
Manual Feed Slot
Cut Sheet
Envelopes
16 to 43 lb.
20 to 24 lb.
Basis Weight:
(60 to 161 g/m2)
(75 to 90 g/m2)
0.003 to 0.008 inches.
(0.08 to 0.2 mm)
0.003 to 0.005 inches.
(0.084 to 0.14 mm)
Caliper:
Moisture Content:
4% to 6% by weight
4% to 6% by weight
Fax messages can be received on only Letter, Legal and A4 size paper.
If you use legal or A4, change the Paper Size setting: (Menu, 1, 1.)
Loading Paper in Paper Cassette
1
Pull the paper cassette completely out of the machine.
2
Slide the paper width and length adjusters for the paper size you want.
A S S E M B L Y A N D C O N N E C T I O N S
2 - 7
3
Fan the paper well. Load paper
in the paper cassette. Press
Maximum
Paper
Height
Guide
down on the paper to flatten it
in all four corners, keeping the
paper level below the guide.
The cassette can hold up to 250
sheets of 20 lb (75g/m2) paper.
4
Slide the paper cassette into the machine until it locks into place.
2 - 8
A S S E M B L Y A N D C O N N E C T I O N S
Connections
Connecting the Machine
Connect the handset, power cord, and telephone line.
1
Connecting the Handset
Connect the curled handset cord to the bottom of the handset and the left side of
the machine.
2
3
Connect the power cord.
Connect the telephone line.
Connect one end of the telephone line cord to the jack labeled LINE on the left
side of the machine. Connect the other end to a modular wall jack.
WARNING
I This machine must be grounded using a three-prong plug.
I Since the machine is grounded through the power outlet, you can protect yourself from
potentially hazardous electrical conditions on the telephone line by keeping the power
to your machine on when you connect it to a telephone line. When you want to move
your machine, protect yourself by disconnecting the telephone line first, and then the
power cord.
I Lightning and power surges can damage this product! We recommend that you use a
quality surge protection device on the AC power line and on the telephone line, or
unplug the lines during a lightning storm.
I Do not touch the rollers at the paper exit.
A S S E M B L Y A N D C O N N E C T I O N S
2 - 9
Connecting an External Telephone
Your machine is equipped with a handset that you can use as a regular phone.
However, you can also connect a separate telephone (or telephone answering
device) directly to your machine.
Connect the modular plug on the telephone’s line cord to the jack labeled EXT.
on the left side of the machine.
Whenever this phone (or TAD) is in use, the LCD shows EXT. TEL IN USE,
and, if the machine handset is lifted, an alarm sounds. To disconnect a call on
the external phone and switch to the machine, press Hook.
Connecting an External TAD
(Telephone Answering Device)
Sequence
You might choose to connect an answering system. When you have anexternal
TAD on the same telephone line as the machine, the TAD answers all calls. The
machine “listens” for fax calling (CNG) tones. If it hears them, the machine
takes over the call and receives the fax. If it doesn’t hear CNG tones, the
machine lets the TAD continue playing your outgoing message so your caller
can leave you a voice message.
The TAD must answer within four rings (the recommended setting is two rings).
The machine cannot hear CNG tones until the TAD has answered the call, and
with four rings there are only 8–10 seconds of CNG tones left for the fax
“handshake.” Make sure you carefully follow the instructions in this manual for
recording your outgoing message. We do not recommend using the toll saver
feature on your external answering machine if it exceeds 4 rings.
Connections
The external TAD must be plugged into the left side of the machine in the jack
labeled EXT. Your machine cannot work properly if you plug the TAD into a
wall jack.
If You Subscribe to your Telephone Company’s Distinctive Ring Service:
You may connect an external TAD to a separate wall jack only if you subscribe
to your telephone company’s Distinctive Ring service, have registered the
distinctive ring pattern on your machine, use that number as a fax number and
have set your machine’s Receive mode to MANUAL. The recommended
setting is three or four rings on the external TAD when you have the telephone
company’s Distinctive Ring service.
If You Do Not Subscribe to Distinctive Ring Service:
You must plug your TAD into the EXT. jack of your Brother machine. If your
TAD is plugged into a wall jack, both your machine and the TAD will try to
control the phone line. (See illustration on Page 2-11.)
2 - 10
A S S E M B L Y A N D C O N N E C T I O N S
Do not connect a TAD elsewhere on the same phone line.
1
2
Plug the telephone line cord from the wall jack into the left side of the machine
in the jack labeled LINE.
Plug the telephone line cord from your TAD into the left side of the machine in
the jack labeled EXT. (Make sure this cord is connected to the TAD at the
TAD’s telephone line jack, and not its telephone set jack.)
3
Set your external TAD to four rings or less. (The machine’s Ring Delay setting
does not apply).
4
5
Record the outgoing message. (See below.)
Set the Receive mode to TAD by pressing Mode until both FAX and FAX/TEL
lights are on.
Recording Outgoing Message (OGM) on External TAD
Timing is important in recording this message. The message sets up the ways to
handle both manual and automatic fax reception.
1
Record 5 seconds of silence at the beginning of your message. (This allows your
machine time to listen for the fax CNG tones of automatic transmissions before
they stop.)
2
3
End your 20-second message by giving your Fax Receive Code for people
sending manual faxes. For example: “After the beep, leave a message or send
a fax by pressing 5 1 and Start.”
We recommend beginning your OGM with an initial 5-second silence because
the machine cannot hear fax tones over a resonant or loud voice. You may try
omitting this pause, but if your machine has trouble receiving, then you must
rerecord the OGM to include it.
A S S E M B L Y A N D C O N N E C T I O N S
2 - 11
Special Line Considerations
Roll Over Phone Lines
A roll over phone system is a group of two or more separate telephone lines that
pass incoming calls to each other if they are busy. The calls are usually passed
down or “rolled over” to the next available phone line in a preset order.
Your machine can work in a roll over system as long as it is the last number in
the sequence, so the call cannot roll away. Do not put the machine on any of the
other numbers; when the other lines are busy and a second fax call is received,
the fax call would be transferred to a line that does not have a fax machine. Your
machine will work best on a dedicated line.
Two-Line Phone System
A two-line phone system is nothing more than two separate phone numbers on
the same wall outlet. The two phone numbers can be on separate jacks (RJ11)
or combined into one jack (RJ14). Your machine must be plugged into an RJ11
jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may
contain four wires (black, red, green, yellow). To test the type of jack, plug in a
two-line phone and see if it can access both lines. If it can, you must separate the
line for your machine.
Converting Telephone Wall Outlets
There are three ways to convert to an RJ11 receptacle. The first two ways may
require assistance from the telephone company. You can change the wall outlets
from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet
installed and slave or jump one of the phone numbers to it.
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter
into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1,
Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug
the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it
into L2 of the triplex adapter.
Triplex Adapter
RJ14
RJ11
RJ14
2 - 12
A S S E M B L Y A N D C O N N E C T I O N S
Installing Machine, External Two-Line TAD, and Two-Line
Telephone
When you are installing an external two-line telephone answering device
(TAD) and a two-line telephone, your machine must be isolated on one line at
both the wall jack and at the TAD. The most common connection is to put the
machine on Line 2, which is our assumption in the following steps. The back of
the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and
the other labeled L2. You will need at least three telephone line cords, the one
that came with your machine and two for your external two-line TAD. You will
need a fourth line cord if you add a two-line telephone.
1
2
Place the two-line TAD and the two-line telephone next to your machine.
Plug one end of the telephone line cord for your fax machine into the L2 jack of
the triplex adapter. Plug the other end into the LINE jack on the left side of the
machine.
3
4
Plug one end of the first telephone line cord for your TAD into the L1 jack of
the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line
TAD.
Plug one end of the second telephone line cord for your TAD into the L2 jack
of the two-line TAD. Plug the other end into the EXT. jack on the left side of
the machine.
Triplex Adapter
Two Line Phone
Two Line
External TAD
FAX/MFC
You can keep two-line telephones on other wall outlets as always. There are two
ways to add a two-line telephone to the machine’s wall outlet. You can plug the
telephone line cord from the two-line telephone into the L1+L2 jack of the
triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the
two-line TAD.
A S S E M B L Y A N D C O N N E C T I O N S
2 - 13
Multi-Line Connections (PBX)
Most offices use a central telephone system. While it is often relatively simple
to connect the machine to a key system or a PBX (Private Branch Exchange),
we suggest that you contact the company that installed your telephone system
and ask them to connect the machine for you. It is advisable to have a separate
line for the machine. You can then leave the machine in FAX mode to receive
faxes any time of day or night.
If the machine is to be connected to a multi-line system, ask your installer to
connect the unit to the last line on the system. This prevents the unit from being
activated each time a telephone call is received.
As with all fax units, this machine must be connected to a two wire system. If
your line has more than two wires, proper connection of the machine cannot be
made.
If you are installing the machine to work with a PBX:
1
2
3
It is not guaranteed that the unit will operate correctly under all circumstances
with a PBX. Any cases of difficulty should be reported first to the company that
handles your PBX.
If all incoming calls will be answered by a switchboard operator, it is
recommended that the Receive Mode be set to MANUAL. All incoming calls
should initially be regarded as telephone calls.
The machine may be used with either pulse or tone dialing telephone service.
Custom Features on Your Phone Line
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an
answering service, or an alarm system, or other custom feature on one phone
line, it may create a problem with the operation of your fax machine. (SeeI have
difficulty with custom features on a single line, Page 13-8.)
2 - 14
A S S E M B L Y A N D C O N N E C T I O N S
3
On-Screen Programming
3
User-Friendly Programming
We have designed your machine with on-screen programming and a Reports
key. User-friendly programming helps you take full advantage of all the menu
selections your machine has to offer.
Since your fax programming is done on the LCD, we created step-by-step on-
screen prompts to help you program your machine. All you need to do is follow
the prompts as they guide you through the menu selections and programming
options.
Menu Mode
You can access the Menu by pressing Menu. The LCD shows:
Then
For FAX-4100e:
Press 1 for General Setup—OR—
1.GENERAL SETUP
Press 2 for Fax Operations—OR—
2.FAX
Press 3 for Copy Operations—OR—
3.COPY
For FAX-4750e:
Press 1 for General Setup—OR—
1.GENERAL SETUP
2.FAX
Press 2 for Fax Operations—OR—
Press 3 for Copy Operations—OR—
3.COPY
Press 4 for Network Operations.
4.LAN
(Option for FAX-4750e.)
O N - S C R E E N P R O G R A M M I N G
3 - 1
For FAX-5750e:
Press 1 for General Setup—OR—
1.GENERAL SETUP
2.FAX
Press 2 for Fax Operations—OR—
Press 3 for Copy Operations—OR—
Press 4 for Print Operations—OR—
3.COPY
4.PRINTER
5.LAN
Press 5 for Network Operations.
You can scroll more quickly by pressing
see all options, in the opposite order.)
. (Use
to scroll backward and
Before you press Set after entering information in a field using the dial pad, you
can correct a mistake. Use
characters.
to back up and then type over the incorrect
When you finish a setting, the LCD shows ACCEPTED.
If you want to exit the Menu Mode, press Stop/Exit.
3 - 2
O N - S C R E E N P R O G R A M M I N G
Menu Selection Table
You can probably perform most of these programming operations without the
Owner’s Manual. To help you understand the menu selections and options that
are found in the machine programs, use the Menu Selection Table below.
Menu
Selections
Main Menu
Submenu
Options
Descriptions
Page
1. GENERAL 1. PAPER SIZE
SETUP
LETTER
Selects size of
paper for received
faxes.
LEGAL
A4
—
These settings
appear if
Cassette #2
was installed
and set to ON.
CASSETTE #1
CASSETTE #2
—
LETTER/
LEGAL/A4
—
CASSETTE
USAGE
FOR FAX
AUTO/
CASSETTE #1
ONLY/
CASSETTE #2
ONLY
FOR COPY
—
2. DATE/TIME
3. STATION ID
Enter date and time
fortheLCDdisplay
and heading on fax
transmissions.
—
Program your
name, fax number
and telephone
number to appear
on each transmitted
page.
FAX
TEL
—
NAME
4. VOLUME
1. RING
OFF
Adjusts ring
volume.
LOW
MED
HIGH
2. BEEPER
OFF
Adjusts beeper
volume.
LOW
HIGH
3. SPEAKER
4. HANDSET
OFF
Adjusts speaker
volume.
LOW
MED
HIGH
LOW
Adjusts handset
volume.
HIGH
5. VOLUME
AMPLIFY
For the hearing-
impaired, you can set
the volume to the
ON
(PERMANENT/
TEMPORARY)
VOL AMPLIFY:ON
setting on a permanent
or temporary basis.
OFF
The factory setting (option) is shown in bold.
Note
O N - S C R E E N P R O G R A M M I N G
3 - 3
Menu
Selections
Main Menu
Submenu
Options
Descriptions
Page
1. GENERAL 5. CASSETTE
Turn CASSETTE
#2 ON if you
purchased the
optional Cassette
#2 for FAX-4100e
and FAX-4750e.
ON
(FAX-5750e)
SETUP
#2
(continued)
—
—
OFF
(FAX-4100e and
FAX-4750e)
6. AUTO
DAYLIGHT
Changes for
Daylight Savings
Time
ON
OFF
ON
automatically.
7. TONER
SAVE
Increases life of
toner cartridge.
—
—
—
OFF
8. SLEEP
MODE
Conserves power
—
9. TONE/
PULSE
TONE
Selects dialing
mode
PULSE
0. LOCAL
LANGUAGE
(Canada Only)
Allows you to
change the LCD
Language to
French.
ENGLISH
See
French
Manual
—
FRENCH
2. FAX
1. SETUP
RECEIVE
1. RING DELAY 00
Number of rings
before the machine
answers in FAX or
FAX/TEL mode.
01
02
03
04
2. F/T
RING TIME
20
30
40
70
Sets the time for
“double-ring” in
FAX/TEL mode.
3. EASY
RECEIVE
ON
Receive fax
messages without
pressing the
SEMI
Fax Start key.
OFF
4. REMOTE
CODE
Activate or deactivate
the machine from a
remote location.
You can type in new
codes.
ON
(
51, #51)
OFF
The factory setting (option) is shown in bold.
Note
3 - 4
O N - S C R E E N P R O G R A M M I N G
Menu
Selections
Main Menu
Submenu
Options
Descriptions
Page
2. FAX
(continued)
1. SETUP
RECEIVE
(continued)
5. AUTO
REDUCTION
ON
Reduces size of
image.
OFF
These settings
appear if
Cassette #2
was installed
and set to ON.
ON
CASSETTE #1
OFF
ON
OFF
CASSETTE #2
6. PRINT
DENSITY
Makes prints
darker or lighter.
-
+
7. POLLING RX
Sets up your
machine to poll
another fax machine.
ON
OFF
2. SETUP
SEND
1. CONTRAST
AUTO
Changes lightness
or darkness of a fax
you are sending.
S.LIGHT
S.DARK
2. FAX
RESOLUTION FINE
STANDARD
Changesthedefault
setting of fax
resolution.
S.FINE
PHOTO
00:00
3. DELAYED
TIMER
Sets the time of day
that delayed faxes
will be sent.
4. DELAYED
FAX
Sends documents
later.
—
5. BATCH TX
Sends all delayed
faxes that are to the
same fax number
and at the same time
as one transmission.
ON
OFF
6. REAL TIME
TX
You can send a fax
without using
memory.
NEXT FAX ONLY
ON
OFF
7. POLLED TX
Sets up your
ON
machine with a
document to be
retrievedbyanother
fax machine.
OFF
8. COVERPG
SETUP
NEXT FAX ONLY
ON
OFF
Automatically
sends a cover page
you program.
PRINT SAMPLE
9. COVERPAGE
MSG
Programs
customized
message for fax
cover page.
—
The factory setting (option) is shown in bold.
Note
O N - S C R E E N P R O G R A M M I N G
3 - 5
Menu
Selections
Main Menu
Submenu
Options
Descriptions
Page
2. FAX
(continued)
2. SETUP
SEND
(continued)
0. OVERSEAS
MODE
Adjusts for
sometimes difficult
overseas
ON
OFF
transmissions.
3. SET
AUTO DIAL
1. ONE-TOUCH
DIAL
Store One-Touch
numbers so you can
dial by pressing
only one key (and
Fax Start).
—
2. SPEED-DIAL
Store 200 (100 for
FAX-4100e) Speed
Dialnumberssoyou
can dial by pressing
only four keys (and
Fax Start).
—
—
3. SETUP
GROUPS
Sets up a Group
number for
Broadcasting.
4. SETUP
REPORTS
1. TRANSMISSION ON
Initial setup for
Transmission
Verification Report
and FAX Activity
Report.
ON+IMAGE
OFF
OFF+IMAGE
2. ACT.
INTERVAL
EVERY 50 FAXES
6/12/24 Hours
2/7 Days
OFF
5. REMOTE
FAX OPT
1. FAX FWD/
PAGING
OFF
Sets the machine to
forward fax
messages–OR–to
call your pager.
FAX
FORWARD
PAGING
ON
2. FAX
STORAGE
Stores incoming
faxes in memory
for remote
OFF
159
retrieval.
3. REMOTE
ACCESS
Personalizes code
for retrieving faxes.
4. PRINT FAX
Prints incoming
faxes stored in the
memory.
—
5. BACKUP
PRINT
(FAX-4750e
and FAX-5750e
only)
Prints a copy of
faxes as they are
received into
memory.
ON
OFF
The factory setting (option) is shown in bold.
Note
3 - 6
O N - S C R E E N P R O G R A M M I N G
Menu
Selections
Main Menu
Submenu
Options
Descriptions
Page
2. FAX
(continued)
6. REMAINING
JOBS
Checks which jobs
are in memory or
cancel a delayed
fax or polling job.
—
—
0. MISCELLANEOUS 1. DISTINCTIVE
ON
Uses the telephone
company Distinctive
Ring subscriber
service to register the
ring pattern with the
machine.
OFF
SET
2. CALLER ID
3. DRUM LIFE
DISPLAY#
View or print a list of
the last 30 Caller IDs
stored in memory.
PRINT REPORT
—
You can check the
percentageofdrumlife
that remains available.
4. MEM SECURITY
(FAX-4750e
and FAX-
Stops most
operations except
receiving faxes into
memory.
—
5750e only)
3. COPY
1. COPY MODE
AUTO
TEXT
Selects the Copy
resolution for your
type of original.
—
PHOTO
2. CONTRAST
Adjusts the
contrast.
—
-
+
3. PAPER
TYPE
THIN
Identify the type of
paper in the multi-
purpose sheet feeder.
PLAIN
THICK
THICKER
—
These settings
appear if
Cassette #2
was installed
and set to ON.
THIN
PLAIN
THICK
THICKER
CASSETTE #1
THIN
PLAIN
THICK
THICKER
CASSETTE #2
4. PRINTER
(Only for
FAX-
1. PRINT
OPTIONS
1. INTERNAL
FONT
You can print resident
fonts to check and
confirm font types.
—
—
—
5750e)
2. CONFIGU-
RATION
Printer settings and
status are listed here.
2. RESET
PRINTER
You can restore the
printer back to the
factory default settings.
—
The factory setting (option) is shown in bold.
Note
O N - S C R E E N P R O G R A M M I N G
3 - 7
Menu
Selections
Main Menu
Submenu
Options
Descriptions
Page
4. LAN
(Option for
FAX-4750e.
5. LAN
(For
See the
NC-
)
8100h
Owner’s
manual
on the
CD-
FAX-5750e.)
(
Not
available for
FAX-4100e.
ROM.
)
The factory setting (option) is shown in bold.
Note
3 - 8
O N - S C R E E N P R O G R A M M I N G
4
Initial Setup
4
Getting Started
Setting Paper Size
You can use three sizes of paper for printing your faxes: letter, legal and A4.
When you change the size of paper you have loaded in the machine, you will
need to change the setting for the paper size, so your machine will know how to
fit the incoming fax on the page.
After you connect the optional Cassette #2, you can select the paper size for each
1
2
Press Menu, 1, 1.
1.PAPER SIZE
If you have the Cassette #2, press
or
to select CASSETTE #1 or
CASSETTE #2, and then press Set.
3
4
Press
or
to select LETTER,
LEGAL or A4 (for the cassette you
selected in Step 2), and then press Set.
Press Stop/Exit.
Turning on Cassette #2 (Option for FAX-4100e and
FAX-4750e)
When the optional CASSETTE #2 is set to ON, you can set paper size and the
Paper Size above.)
1
2
Press Menu, 1, 5.
5.CASSETTE #2
Use
or
to select ON (or OFF),
and then press Set.
3
Press Stop/Exit.
I N I T I A L S E T U P
4 - 1
Setting Cassette Usage
The default setting of AUTO allows your machine to choose the optional
Cassette #2 if paper is out in Cassette #1 or if incoming faxes will fit best on the
paper in Cassette #2. Choose CASSETTE#1 ONLY or CASSETTE#2 ONLY
if you want to keep special paper in the other cassette and control when it is
used.
1
2
Press Menu, 1, 1.
Press
or
to select CASSETTE USAGE, and then press Set.
3
To set cassette usage for faxes, press
press Set.
or
to select FOR FAX, and then
—OR— To set cassette usage for copies, press
and then press Set.
or to select FOR COPY,
—OR— If you are finished go to Step 5.
4
5
Press
or
to select AUTO, CASSETTE#1 ONLY or CASSETTE#2
ONLY, and then press Set.
Press Stop/Exit.
Setting Date and Time
Your machine displays the date and time, and prints it on every fax you send.
In the event of a power failure, you may have to reset the date and time. All other
settings remain unaffected.
1
2
3
Press Menu, 1, 2.
2.DATE/TIME
Enter the last two digits of the year, and then
press Set.
YEAR:XX
ENTER & SET KEY
Enter two digits for the month and press Set.
(For example, enter 09 for September, or 10
for October).
MONTH:XX
ENTER & SET KEY
4
5
Enter two digits for the day, and then press
Set. (For example, 06).
DAY:XX
ENTER & SET KEY
Enter the time in 24-hour format, and then
press Set. (For example, enter 15:25 for 3:25
PM).
TIME:XX:XX
ENTER & SET KEY
6
Press Stop/Exit.
The screen now shows the date and time you set whenever the machine is in
standby mode.
4 - 2
I N I T I A L S E T U P
Setting Station ID
You should store your name or (company name) and fax number to be printed
on all fax pages you send. The telephone number you enter will be printed only
1
2
Press Menu, 1, 3.
3.STATION ID
Enter your fax number (up to 20
digits), and then press Set. You must
enter a fax number to proceed.
FAX:
ENTER & SET KEY
3
Enter your telephone number (up) to
20 digits), and then press Set.
If your telephone number and fax
number are the same, enter the same
number again. The number appears
on Cover pages.
TEL:
ENTER & SET KEY
4
5
Use the dial pad to enter your name
(up to 20 characters), and then press
Set.
NAME:
ENTER & SET KEY
(See Entering Text.)
Press Stop/Exit.
The LCD returns to the date and time.
If your Station ID has already been programmed, the LCD prompts “1” to make
a change, or “2” to exit without changing.
NOTICE
The Telephone Consumer Protection Act of 1991 makes it unlawful
for any person to use a computer or electronic device to send any
message via a telephone machine unless such messages clearly
contain, in a margin at the top or bottom of each transmitted page,
or on the first page of the transmission, the date and time it is sent
and an identification of the business or other entity or other
individual sending the message and the telephone number of the
sending machines or such business, other entity, or individual.
In order to program this information into your machine, you should
complete the steps described on pages 4-2 and 4-3.
I N I T I A L S E T U P
4 - 3
Entering Text
When you are setting certain functions, such as the Station ID, you may need to
type text into the machine. Most keys on the dial pad have three or four letters
printed above them. The keys for 0, # and
don’t have printed letters because
they are used for special characters.
By pressing the appropriate number key repeatedly you can access the character
you want.
Key
2
once
A
twice
B
three times four times five times
C
F
2
3
4
5
6
S
8
Z
A
D
G
J
3
D
E
4
G
H
I
5
J
K
L
O
R
V
Y
6
M
P
N
M
7
7
Q
8
T
U
T
9
9
W
X
Inserting Spaces
If you want to enter a blank space, press
between characters.
once between numbers and twice
Making Corrections
If you entered a letter incorrectly and want to change it, press
to move the
cursor after the last correct letter. Then press Clear; all letters above and to the
right of the cursor will be deleted. Re-enter the correct characters. Also, you can
back up and type over incorrect letters.
Repeating Letters
If you need to enter a character that is assigned to the same key as the previous
character, press
to move the cursor to the right.
Special Characters and Symbols
Press
for
for
for
(space) ! “ # $ % & ’ ( )
: ; < = > ? @ [ ] ^ _
É À È Ê Î Ç Ë Ö 0
+ , - . /
Press #
Press 0
4 - 4
I N I T I A L S E T U P
Setting the Ring Volume
1
2
Press Menu, 1, 4, 1.
1.RING
Press
or
to select (OFF, LOW,
MED, or HIGH) and press Set.
3
Press Stop/Exit.
—OR—
You can adjust the ring volume when your machine is idle. You can turn the ring
OFF or you can select a ring volume level.
Press High or Low to adjust the volume level. With each key press, your
machine rings so you can hear the active setting as the LCD shows it. Each key
press changes the volume to the next setting. The new setting will remain until
you change it again.
Setting the Beeper Volume
You can set the beeper to LOW, HIGH or OFF. The default setting is LOW.
When the beeper is set to LOW or HIGH, the machine beeps every time you
press a key or make an error and when fax sending or receiving is finished.
1
2
3
4
Press Menu, 1, 4, 2.
Press
or
to select your setting.
When the LCD shows the setting you want, press Set.
Press Stop/Exit.
Setting the Speaker Volume
1
2
Press Menu, 1, 4, 3.
3.SPEAKER
Press
or
to select your setting
(LOW, MED, HIGH or OFF), and
then press Set.
3
Press Stop/Exit.
—OR—
If you are using Hook, you can adjust the speaker volume while dialing. You
can turn the speaker off or you can select a speaker volume level. The default
setting is the lowest volume.
Press High or Low to adjust the volume level. With each key press, the volume
changes as the LCD shows the active setting. The new setting will remain until
you change it again.
I N I T I A L S E T U P
4 - 5
Setting the Handset Volume
1
2
Press Menu, 1, 4, 4.
Press
or
to select your setting
4.HANDSET
(LOW or HIGH), and then press Set.
The default setting is LOW.
3
Press Stop/Exit.
—OR—
Any time you are talking on the telephone, you can adjust the handset volume
by pressing the volume High or Low keys on the control panel. The LCD shows
the setting you are choosing.
The new setting will remain until you change it again.
Choosing the Handset Volume (For Volume Amplify)
Before you begin to use the machine, you must decide if you need to set the
handset volume to AMPLIFY:ON for a user who is hearing-impaired. The
AMPLIFY:ON volume level complies with FCC standards.
VOLUME AMPLIFY: OFF
This default setting is appropriate if none of the users are hearing-impaired.
During a conversation, users can press Volume High or Low on the control
panel to adjust the volume to LOW or HIGH. When the handset is replaced, the
handset volume will remain until you change it again.
VOLUME AMPLIFY: ON—TEMPORARY
This setting is appropriate if some of the users are hearing-impaired. During a
conversation, users can press Volume High or Low on the control panel to
adjust the volume to LOW, HIGH or AMPLIFY. When the handset is
replaced, the handset volume returns to the default setting of LOW.
VOLUME AMPLIFY:ON—PERMANENT
Choose VOL AMPLIFY:ON—PERMANENT if all of the users are hearing-
impaired. During a conversation, users can press Volume High or Low on the
control panel to adjust the volume to LOW, HIGH or AMPLIFY. When the
handset is replaced, the handset volume returns to the default setting of
AMPLIFY.
When you press Volume High or Low on the control panel to adjust the
volume, the display shows the setting you are choosing. Each key press changes
the volume to the next setting.
WARNING
It is important that you do not choose PERMANENT unless all the users
are hearing-impaired. Otherwise, the default setting of AMPLIFY may
damage the hearing of some users.
4 - 6
I N I T I A L S E T U P
Setting Volume Amplify (For the Hearing-Impaired)
1
2
Press Menu, 1, 4, 5.
5.VOLUME AMPLIFY
If none of the users are hearing-impaired,
VOL AMPLIFY:ON?
SELECT <- -> & SET
press
or
to select
VOL AMPLIFY:OFF? and then press
Set, and then go to Step 4—OR—
If some or all of the users are hearing-
impaired, select VOL AMPLIFY:ON?
and then press Set.
3
4
If all the users are hearing-impaired,
PERMANENT?
press
or
to select
SELECT <- -> & SET
PERMANENT? and then press Set
—OR—If only some of the users are
hearing-impaired, select
TEMPORARY?
SELECT <- -> & SET
TEMPORARY? and then press Set.
Press Stop/Exit.
Memory Storage
In the event of a power failure, all menu settings are stored permanently:
GENERAL SETUP, SETUP RECEIVE, SET AUTO DIAL, REMOTE
FAX OPT plus the COVERPG SETUP and COVERPG MSG (from SETUP
SEND). You may have to reset the date and time.
Your machine has a Memory Backup feature;
after a power failure all faxes in memory will be saved for up to four days.
Turning On Automatic Daylight Savings Time
You can set the machine to change automatically for Daylight Savings Time.
It will reset itself forward one hour in the Spring and back one hour in the Fall.
1
2
Press Menu, 1, 6.
6.AUTO DAYLIGHT
Press
or
to select ON (or OFF),
and then press Set.
3
Press Stop/Exit.
I N I T I A L S E T U P
4 - 7
Toner Save
You can conserve toner using this feature. When you set Toner Save to ON,
print appears somewhat lighter. The default setting is OFF.
1
2
Press Menu, 1, 7.
7.TONER SAVE
Press
or
to select ON (or OFF),
and then press Set.
3
Press Stop/Exit.
Sleep Mode
Setting the Sleep Mode reduces power consumption while the machine is idle.
You can choose how long the machine is idle (from 00 to 99 minutes) before it
drops into sleep mode. The timer automatically resets itself after the machine
receives a fax or PC data, or makes a copy. The default setting is 5 minutes.
1
2
Press Menu, 1, 8.
8.SLEEP MODE
Use the Dial pad to enter the length of
time the machine is idle before it drops
into sleep mode (00 to 99 minutes), and then press Set.
3
Press Stop/Exit.
Setting Tone/Pulse Dialing Mode
Your fax machine comes set to accommodate tone (multi-frequency) dialing
service.
If you have pulse (rotary) dialing service, you need to change the dialing mode.
1
2
Press Menu, 1, 9.
9.TONE/PULSE
Press
or
to select TONE or
PULSE and then press Set.
3
Press Stop/Exit.
4 - 8
I N I T I A L S E T U P
5
Setup Receive
5
Basic Receiving Operations
Select Your Receive Mode
There are four different receive modes for your machine. You may choose the
mode that best suits your needs by pressing the Mode button repeatedly until
you have changed the FAX and FAX/TEL lights to the setting you want to use.
NOTE: The lighted indicators mean
Mode Light How it works
The machine
= not selected
When to use it
For dedicated fax lines.
= is selected and lit.
FAX
FAX
(automatic
receive)
automatically answers You cannot receive a
every call as a fax.
TAD
voice call but you can
call out.
FAX/TEL
TAD
The external TAD
automatically answers have an answering
every call. Voice machine on your phone
messages are stored on line.
the external TAD. Fax
messages are printed.
Use this mode if you
FAX
TAD
(External
Telephone
Answering
Device)
FAX/TEL
FAX/TEL*
(fax and
telephone)
The machine controls
the line and
automatically answers the same line, even if it
every call. If the call is is on a separate jack on
a fax it will receive the the same line. You
fax. If the call is not a cannot use the
You cannot have an
answering machine on
FAX
TAD
FAX/TEL
fax it will ring (double- telephone company’s
ring) for you to pick up Voice Mail in this
the call.
mode.
MANUAL
(manual
receive)
You control the phone Use this mode when
FAX
TAD
line and must answer
every call yourself.
you are using a
computer modem on
the same line or if you
receive very few fax
messages. You can also
use this mode with
Distinctive Ring.
FAX/TEL
*In FAX/TEL mode you must set the Ring Delay and F/T Ring Time. If you have
extension phones on the line, set the Ring Delay to 4 rings.
S E T U P R E C E I V E
5 - 1
Setting Ring Delay
The Ring Delay setting determines the number of times the machine rings
before it answers. If you have extension phones on the same line as the machine,
1
2
Press Menu, 2, 1, 1.
1.RING DELAY
Press
or
to select how many times
the line rings before the machine answers
(00 – 04), and then press Set. (If you
select 00, the line doesn’t ring at all.)
3
Press Stop/Exit.
Setting F/T Ring Time (For FAX/TEL Mode Only)
If you set the receive mode to FAX/TEL, you’ll need to determine how long the
machine will send you its special double-ring when you have a voice call. This
ringing happens after the initial ringing from the phone company. Only the
machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same line
ring the special double-ring. However, you can answer the call on any extension
phone (in a separate wall jack) on the same line as the machine. (See Operation
from Extension Telephone, page 5-5.)
1
2
Press Menu, 2, 1, 2.
2.F/T RING TIME
Press
or
to select how long the
machine will ring to alert you that you have a voice call, and then press Set.
3
Press Stop/Exit.
RING TIME:20 SEC
SELECT <- -> & SET
Now, when a call comes in and the
machine is set to FAX/TEL mode, all
phones on this line will ring the number of times you selected in Ring Delay.
You can let the machine pick up and detect if it’s a fax or voice call. If it’s a fax
call, the machine prints the fax. If it’s a voice call, the machine signals you with
a double-ring for the length of time you selected in F/T Ring Time.
Even if the caller hangs up during the double-ringing, the machine continues
for the set time.
5 - 2
S E T U P R E C E I V E
Easy Receive
When you use this feature, you don’t have to press Fax Start when you answer
a fax call and hear calling beeps. Just hold the handset and wait a few seconds.
When you see RECEIVING on the LCD or when you hear “chirps” through the
handset of an extension phone connected to another wall jack, just replace the
handset. Your machine does the rest. Selecting ON allows the machine to
receive fax calls automatically, even if you lift the handset of an extension or
external phone. Selecting SEMI lets the machine receive the call only if you’ve
answered it at the Brother machine. Selecting OFF means you’ll have to
activate the machine yourself, by pressing Fax Start—OR—by pressing
5 1 if you are not at the machine.
If you’ve set this feature to ON, but your machine doesn’t automatically connect
a fax call when you lift an external or extension phone handset, press the Fax
Receive code 5 1. At the machine, lift the handset and then press Fax Start.
If you send faxes from a computer on the same phone line and your Brother
machine intercepts them, set Easy Receive to OFF.
1
2
Press Menu, 2, 1, 3.
3.EASY RECEIVE
Use
or
to select ON, SEMI or
OFF, and then press Set.
3
Press Stop/Exit.
Printing a Reduced Incoming Document
Your machine can reduce the size of an incoming fax to fit the size of the paper
in your machine. Select ON to turn on this feature.
After you connect Cassette #2, you can turn on Automatic Reduction for each
1
2
Press Menu, 2, 1, 5.
5.AUTO REDUCTION
If you have the optional Cassette #2,
press
or
to select CASSETTE #1
or CASSETTE #2, and then press Set.
3
4
Use or to select ON (or OFF), and
then press Set.
Press Stop/Exit.
Cassette #2 can be purchased.
S E T U P R E C E I V E
5 - 3
Setting the Print Density
If your machine is printing too light or too dark, you can adjust print density,
making your printed documents darker or lighter. The new setting will remain
until you change it again.
1
2
Press Menu, 2, 1, 6.
6.PRINT DENSITY
Press
to make print lighter, or
to
make print darker.
3
Press Stop/Exit.
5 - 4
S E T U P R E C E I V E
Advanced Receiving Operations
Operation from Extension Telephone or External Telephone
If you answer a fax call on an extension phone (or on an external phone in the
EXT. jack), you can make your machine take over by using the Fax Receive
Code. When you press the Fax Receive Code 5 1, the machine starts to
If the machine answers a voice call and double-rings for you to take over, use
the Telephone Answer Code # 5 1 to take the call at an extension phone.
If you answer a call, and no one is on the line, assume you’re receiving a fax. At
the machine’s phone, press Fax Start, then hang up. At an extension phone,
press 5 1, wait for fax receiving tones (chirps), then hang up. At an external
phone, press 5 1 and wait for the phone to be disconnected (the LCD shows
RECEIVING) before you hang up. (Your caller will have to press Fax Start
to send the fax.)
For FAX/TEL Mode Only
When the machine is in FAX/TEL mode, it will use the F/T Ring Time (double-
ringing) to alert you to pick up a voice call. If you’re at the machine, you can lift
the handset to answer.
If you’re at an extension phone, you’ll need to lift the handset during the F/T
Ring Time and then press # 5 1 between the double rings. If no one is on the
line, or if someone wants to send you a fax, send the call back to the machine by
pressing 5 1.
Changing Remote Codes
Remote Codes might not work with some telephone systems. The preset Fax
Receive Code is 5 1. The preset Telephone Answer Code is # 5 1.
If you are always disconnected when accessing your external TAD remotely,
try changing the Fax Receive Code from 5 1 to # # # and the Telephone
Answer Code from # 5 1 to 9 9 9.
1
2
Press Menu, 2, 1, 4.
Press or to select ON (or OFF)
and then press Set.
4.REMOTE CODE
3
4
5
If you want to, type a new Fax Receive
Code, and then press Set.
*
FAX RECEIVE: 51
ENTER & SET KEY
If you want to, type a new Telephone
Answer Code, and then press Set.
TEL ANSWER:#51
ENTER & SET KEY
Press Stop/Exit.
S E T U P R E C E I V E
5 - 5
Printing a Fax in Memory
If you have Fax Storage ON for Remote Retrieval you can still print a fax in the
1
2
3
Press Menu, 2, 5, 4.
4.PRINT FAX
Press Fax Start.
After printing is finished, and then press
Stop/Exit.
Memory Security (Not available for FAX-4100e)
Memory Security lets you prevent unauthorized access to the machine. The
machine will not send faxes or print received faxes without the password. You
cannot continue to schedule Delayed Faxes or Polling jobs. However, any pre-
scheduled Delayed Faxes will be sent when you turn Memory Security ON so
they won’t be lost.
If Fax Storage is ON before you turn Memory Security ON, then Fax
Forwarding and Remote Retrieval will continue to work.
While Memory Security is ON the following operations are available:
I Receiving faxes into memory (limited by memory capacity)
I Fax Forwarding (If Fax Storage was already ON)
I Remote Retrieval
To print the faxes in memory, turn Memory Security OFF.
Setting Up the Password
1
Press Menu, 2, 0, 4.
2
Enter a 4-digit number for the password, and then press Set.
If you are entering the password for the first time, the LCD shows VERIFY.
3
Re-enter the password, and then press Set.
Turning Memory Security ON
1
2
Press
or
to select SET SECURITY, and then press Set.
Enter the registered 4-digit password, and then press Set.
The machine goes OFFLINE and the LCD shows SECURE MODE.
5 - 6
S E T U P R E C E I V E
Turning Memory Security OFF
1
Press Menu, and then enter the registered 4-digit password.
Memory Security is automatically turned off and the LCD shows the Date and
Time.
If you enter the wrong Password, the LCD shows WRONG PASSWORD and
stays OFFLINE. The machine will stay in Secure Mode until the registered
password is entered.
Note
Polling
Polling is the process of retrieving faxes from another fax machine. You can
use your machine to “poll” other machines, or you can have someone poll your
machine.
All parties involved in polling need to set up their fax machines to accommodate
polling. When someone polls your machine to receive a fax, they pay for the
call; if you poll someone’s fax machine to receive a fax, you pay for the call.
Some fax machines do not respond to the polling function.
Setting Up Polling Receive
Polling Receive is when you call another fax machine to receive a fax from it.
1
2
Press Menu, 2, 1, 7.
7.POLLING RX
Press
or
to choose ON (or OFF),
POLLING RX:OFF?
SELECT <- -> & SET
and then press Set.
3
4
Enter the fax number you are polling.
ENTER FAX NO.
PRESS FAX START
Press Fax Start. The LCD shows
DIALING.
S E T U P R E C E I V E
5 - 7
Setting Up Sequential Polling Receive
Your machine can request documents from several fax units in a single
operation. Afterward, a Sequential Polling Report will be printed. (See
1
2
3
Press Menu, 2, 1, 7.
7.POLLING RX
Press
or
to select Polling ON (or
POLLING RX:OFF?
SELECT <- -> & SET
OFF), and then press Set.
Specify the destination fax machines you
wish to poll using One Touch, Speed
Dial, a Group or the dial pad. You must
press Broadcast between each location.
ENTER FAX NO.
PRESS FAX START
4
Press Fax Start.
The LCD shows DIALING.
Your machine will poll each number or
group member in turn for a document.
Canceling a Scheduled Job
You can cancel tasks you’ve scheduled, such as Delayed Fax, Polling Receive,
Polling Transmit or faxes in memory waiting to be sent.
1
2
Press Menu, 2, 6.
6.REMAINING JOBS
Any waiting jobs will appear on the
LCD. If no jobs are waiting, the LCD
shows NO JOB WAITING.
If you have more than two jobs waiting, use
to cancel, and then press Set.
—OR—
or
to select the job you want
If you have only one job waiting, go to Step 3.
3
4
Press 1 to cancel—OR—Press 2 to exit without canceling.
To cancel another job, return to Step 2.
Press Stop/Exit.
You can check which jobs are waiting in memory by following Steps 1 and 2
above.
5 - 8
S E T U P R E C E I V E
6
Setup Send
6
Before You Begin
Before you begin sending faxes, please be sure to read all the instructions and
cautions listed below for placing originals in the automatic document feeder.
Using the ADF (Automatic Document Feeder)
I Documents must be between 5.8 and 8.5 inches wide between 3.9 and 14.1
inches long. Your machine can scan an image only 8.15 inches wide, regardless
of how wide the paper is.
I Fan the pages before
placing them in the ADF.
I Make sure you insert
documents face down, top
edge first.
I Adjust the paper guides to
fit the width of your
document.
I The ADF (automatic
document feeder) can hold up to 30 Pages, feeding each one individually
through the machine. If you “Stagger” the pages, the ADF can hold up to 50
pages. Use standard (17 lb–24 lb) paper when using the ADF. If you’re using
heavier paper, feed each sheet individually to prevent paper jams.
DO NOT use curled, wrinkled, folded or ripped paper, or paper with staples,
paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric.
I Make sure documents written in ink are completely dry.
I Before you send a fax press Resolution to select the resolution for the
If you send faxes from a computer on the same phone line and your Brother
machine intercepts them, set Easy Receive to OFF.
S E T U P S E N D
6 - 1
Sending Faxes with Multiple Settings
When you send a fax you can choose any
ACCEPTED
combination of these settings: add a coverpage
and select a comment; set the contrast or
resolution; send using overseas mode, or
delayed fax timer, polling transmission or real
OTHER SETTINGS?
1.YES 2.NO
time transmission. After each menu selection is accepted, the LCD will ask if
you want to enter other settings:
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu—OR—
Press 2 if you are finished choosing settings, and then go to the next step.
Manual Transmission
Manual transmission lets you hear the dial tone, ringing and fax receiving tones
while sending a fax.
1
2
Place the original face down in the ADF.
Pick up the handset and listen for a dial tone—OR—
Press Hook and listen for a dial tone.
3
Dial the fax number you want to call (you can enter the digits using the dial pad,
or you can enter a One Touch or Speed Dial number or you can call from the
Search).
4
5
When you hear the fax tone, press Fax Start.
If you’re using the handset, hang up.
Automatic Transmission
This is the easiest way to send a fax. IMPORTANT: Do not pick up the
handset, or press Hook to listen for a dial tone.
1
2
Place the original face down in the ADF.
3
Press Fax Start.
Manual and Automatic Fax Redial
If you’re sending a fax manually and the line is busy, after you disconnect the
call press Redial/Pause to retry the number.
If you’re sending a fax automatically and the line is busy, the machine will redial
automatically redial (up to three times at 5 minute intervals).
6 - 2
S E T U P S E N D
Dual Access
You can scan up to 50 documents into the fax memory, even while the machine
is receiving or sending another fax (from memory). You can set temporary
settings for each fax you’re scanning, except Timer and Polling.
If you try to scan and store a 51st fax, the machine will send it immediately,
without storing it in memory.
If you get a OUT OF MEMORY message while scanning the first page of a
fax, press Stop/Exit to cancel scanning. If you get a OUT OF MEMORY
message while scanning in a subsequent page, you’ll have the option to press
Fax Start to transmit the pages scanned so far, or to press Stop/Exit to cancel
the operation.
1
2
3
Place the original face down in the ADF.
Enter the fax number.
Press Fax Start. As the machine scans the original, the LCD shows the job
number (#XXX) of the fax and how much memory is available. Then the
machine starts dialing. You can immediately repeat Steps 1 to 3 for the next fax.
Your machine normally operates in Dual Access mode. However, you can
override Dual Access by using Real Time Transmission.
The number of documents you can scan into memory varies with the data they
contain.
Real Time Transmission
When you are sending a fax, the machine will scan originals into memory before
sending. Then, as soon as the phone line is free, the machine will start dialing and
sending the fax. If memory becomes full, the machine will send the document in real
time (even if REAL TIME TX is set to OFF).
Sometimes you may want to send an important document immediately, without
waiting for memory transmission. You can set REAL TIME TX to ON.
1
2
Place the original face down in the ADF.
Press Menu, 2, 2, 6.
6.REAL TIME TX
3
To change the default setting, and then
press
or
to select ON (or OFF) and
then press Set. Go to Step 5—OR—For
the next fax transmission only, press
or
to select NEXT FAX ONLY,
and then press Set.
4
5
For the next fax only, press
or
to select ON (or OFF), and then press Set.
Press if you want to select additional settings. The LCD returns to the SETUP SEND
1
menu—OR—Press if you are finished choosing settings, and then go to Step 6.
2
6
Enter fax number and then press Fax Start.
S E T U P S E N D
6 - 3
Checking the Jobs Status
Check which jobs are still waiting in memory to be sent. (If no jobs are waiting,
1
2
3
Press Menu, 2, 6.
If you have multiple jobs waiting, use
or
to scroll through the list.
Press Stop/Exit.
Canceling a Job While Scanning the Original
You can cancel a job while you are scanning it into memory by pressing
Stop/Exit. Eject the document by pressing Stop/Exit again.
Canceling Jobs in Memory
You can cancel tasks you’ve scheduled, such as Delayed Fax, Polling Receive,
Polling Transmit or faxes in memory waiting to be sent.
1
2
Press Menu, 2, 6.
6.REMAINING JOBS
Any waiting jobs appear on the display.
If no jobs are waiting, the LCD shows
NO JOB WAITING.
If you have more than two jobs waiting,
use
or
to select the job you want
to cancel, and then press Set.
—OR—
If you have only one job waiting, go to
Step 3.
3
4
Press 1 to cancel—OR—Press 2 to exit
without canceling. To cancel another job,
return to Step 2.
#002 SALES REPOR
1.CLEAR 2.EXIT
Press Stop/Exit.
6 - 4
S E T U P S E N D
Basic Sending Operations
Contrast
If your document is very light or very dark, you might want to set the contrast.
Use S.LIGHT to send a very light document. Use S.DARK to send a very dark
document.
1
2
3
4
Place the original face down in the ADF.
1.CONTRAST
Press Menu, 2, 2, 1.
Use
or
to select AUTO, S.LIGHT or S.DARK, and then press Set.
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and
go to Step 5.
5
Enter a fax number, and then press Fax Start to send a fax.
Fax Resolution
When you have an original in the ADF, you can use the Resolution key to
temporarily change the setting. Press Resolution repeatedly until the LCD
shows the setting you want.
—OR—
You can change the default setting.
1
2
Press Menu, 2, 2, 2.
2.FAX RESOLUTION
Press
or
to select the resolution
you want, and then press Set.
3
Press Stop/Exit.
STANDARD—Suitable for most typed documents.
FINE—Good for small print; transmits a little slower than Standard resolution.
S. FINE—Good for small print or artwork; transmits slower than Fine
resolution.
PHOTO—Use when original has varying shades of gray; slowest transmission
time.
S E T U P S E N D
6 - 5
Composing Electronic Cover Page
The cover page is generated at the receiving party’s machine. Your cover page
includes the name stored in the One Touch or Speed Dial memory. If you’re
The cover page indicates your Station ID, and the number of pages you’re
sending. If you have Cover Page Setup set to ON, the number of pages remains
You can select a comment to include on your cover page.
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
4.CONFIDENTIAL
Instead of using one of the comments above, you can enter up to two customized
messages, each 27 characters long. Use the chart on Page 4-4 to help enter
5.(USER DEFINED)
6.(USER DEFINED)
Most of the SETUP SEND menu selections are temporary settings that allow
you to make adjustments for each document you send. However, so you can set
up your cover page and cover page comments in advance, the Cover Page Setup
and Cover Page Message menu selections change the default settings.
6 - 6
S E T U P S E N D
Composing Your Own Comments
You can set up two custom comments.
Press Menu, 2, 2, 9.
1
2
9.COVERPAGE MSG
Use
or
to choose position 5 or 6
for your customized comment and then
press Set.
3
4
Use the dial pad to enter your customized
comment, and then press Set.
ACCEPTED
Press 1 if you want to select additional
settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 to
exit.
OTHER SETTINGS?
1.YES 2.NO
Cover Page for the Next Fax Only
Make sure the Station ID is set up. (See Page 4-4.) This feature does not work
without the Station ID.
You can set the fax to send a cover page with a particular document. This cover
page will include the number of pages in your document.
1
2
3
4
5
Place the original face down in the ADF.
8.COVERPG SETUP
Press Menu, 2, 2, 8.
When the LCD shows NEXT FAX ONLY, and then press Set.
Press
or
to select ON (or OFF), and then press Set.
Press
or
to select one of the standard or custom comments, and then
press Set.
6
Enter two digits to indicate the number of pages you are sending, and then press
Set. (For example, press 02 for 2.) (Enter 0 0 to leave the number of pages
blank.) If you make a mistake, and then press
number of pages.
to back up and reenter the
7
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and
then go to Step 8.
8
9
Enter the fax number you’re calling.
Press Fax Start.
S E T U P S E N D
6 - 7
Always Send Cover Page
Make sure the Station ID is set up. This feature does not work without the
You can set the machine to send a cover page whenever you send a fax. The
number of pages in your fax is not included when you use this setting.
1
2
Press Menu, 2, 2, 8.
8.COVERPG SETUP
Press
or
to select
COVERPAGE:OFF?
SELECT <- -> & SET
COVERPAGE: ON and then press Set.
3
4
If you selected ON, press or to
select one of the standard or custom
comments, and then press Set.
COVERPAGE:ON?
SELECT <- -> & SET
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 to exit if you are finished choosing
settings.
Using a Printed Cover Page
If you prefer using a printed cover page that you can write on, you can print the
sample page and attach it to your fax.
1
2
3
Press Menu, 2, 2, 8.
Press
or
to select PRINT SAMPLE, and then press Set.
Press Fax Start. Your machine prints a copy of your cover page.
- - -
- - -
- - -
COVER PAGE
- - -
TO:
FROM:
FAX:
TEL:
PAGE[S] TO FOLLOW
COMMENT:
6 - 8
S E T U P S E N D
Advanced Sending Operations
Overseas Mode
After you send a fax using this feature, the feature turns itself off.
1
2
3
Place the original face down in the ADF.
Press Menu, 2, 2, 0.
0.OVERSEAS MODE
Press
or
to select ON (or OFF),
and then press Set.
4
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 if you are finished choosing settings and
go to Step 5.
5
6
Enter the fax number you’re calling.
Press Fax Start.
Delayed Timer
You can set up the time of day that delayed faxes will be sent. This time will be
displayed for acceptance or you can override it in Delayed Fax.
1
2
Press Menu, 2, 2, 3.
3.DELAYED TIMER
Enter the time (in 24-hour format) that
you want delayed faxes to be sent, and
SET TIME=00:00
ENTER & SET KEY
then press Set.
3
Press Stop/Exit.
SET TIME=17:00
ENTER & SET KEY
S E T U P S E N D
6 - 9
Delayed Fax
During the day you can store up to 50 documents into memory for delayed
sending. Transmission of these documents will begin at the time of day you
it in Step 3 or enter another time for this fax.
1
2
3
Place the original face down in the ADF.
Press Menu, 2, 2, 4.
4.DELAYED FAX
Accept the displayed time or enter another
time for this fax, and then press Set.
4
5
Press 1 to leave the originals waiting in
the document feeder—OR—Press 2 to
scan the document into memory.
1.DOC 2.MEMORY
Press 1 if you want to select additional
settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 if
you are finished choosing settings, and
then go to Step 6. The screen will prompt
you to enter the fax number.
6
7
Enter the fax number.
Press Fax Start. The machine will wait to send the fax at the time you set.
The number of documents you can scan into memory varies with the data they
contain.
Delayed Batch Transmission
Before sending the delayed faxes, your Brother machine will economize by
sorting all the documents in memory by destination and scheduled time. All
delayed faxes scheduled at the same time to the same fax number will be sent as
one transmission.
1
2
Press Menu, 2, 2, 5.
5.BATCH TX
Press
or
to select ON (or OFF),
BATCH TX:ON?
SELECT <- -> & SET
and then press Set.
3
Press Stop/Exit.
6 - 10
S E T U P S E N D
Setting Up Polling Transmit
Polling Transmit is when you set up your machine to wait with a document so
another fax machine can retrieve it.
1
2
Place the original face down in the ADF.
Press Menu, 2, 2, 7.
7.POLLED TX
3
4
Press
or
to choose
POLLED TX:OFF?
POLLED TX:ON, and then press Set.
SELECT <- -> & SET
Press 1 to leave the originals waiting in
the document feeder—OR—Press 2 to
scan the document into memory.
1.DOC 2.MEMORY
5
Press 1 if you want to select additional settings. The LCD returns to the
SETUP SEND menu—OR—Press 2 if you are finished choosing settings and
go to Step 6.
6
Press Fax Start.
If you pressed 1 in Step 4, the original remains in the ADF until your machine
is polled. If you must use your machine before the polled transmit occurs, you
must cancel this job.
Note
POLLED REPORT
TIME : 04/01/2002 15:21
NAME : BROTHER
FAX : 908-XXX-XXXX
TEL : 908-XXX-XXXX
DATE,TIME
DURATION
PAGE(S)
RESULT
04/01 15:20
00:00:23
01
OK
MODE
STANDARD
ECM
S E T U P S E N D
6 - 11
7
Auto Dial Numbers and
7
Dialing Options
Storing Numbers for Easy Dialing
You can set up your machine to do three types of easy dialing: One Touch,
Speed Dial, and Groups for Broadcasting of faxes. You can store names with
these numbers for easy identification.
If you must wait for another dial tone at any point in the dialing sequence, store
a pause at that point in the number by pressing Redial/Pause. Each key press
adds a 3.5 second delay.
If you lose electrical power, auto dial numbers stored in memory will not be
lost.
Storing One Touch Dial Numbers
You can store 32 fax/phone numbers that you can dial by
pressing one key (and Fax Start). To access numbers 17
to 32, hold down the Shift key. When you press a One
Touch dial location, the LCD shows the name or number
One Touch keys are the 16 keys (numbers 01–32) located on the left side of the control panel.
(For FAX-4750e and FAX-5750e, USA only) One-Touch key 1 has been pre-
programmed for the Brother fax back system.
1
2
Press Menu, 2, 3, 1.
1.ONE-TOUCH DIAL
Press the One Touch key where you want
to store a number.
The LCD shows the location you selected.
3
Enter a number (up to 20 digits) and then press Set.
If you want to enter a pause in the dialing sequence (for example, to access an outside
line), press Redial/Pause as you’re entering digits. A dash appears on the LCD,
pressing Redial/Pause enters a 3.5 second pause when the number is dialed.
4
5
Use the dial pad to enter the name (up to 15
NAME:
characters), and then press Set. You can use the
Press Set to store the number without a name.
ENTER & SET KEY
Return to Step 2 to store another One-Touch number—OR—Press Stop/Exit.
When you dial an auto dial number, the LCD shows the name you’ve stored, or
if you haven’t stored a name, the number you’re stored.
7 - 1
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
Storing Speed Dial Numbers
You can store Speed Dial numbers, so you can dial by pressing only six keys
(five keys for FAX-4100e) (Search/Speed Dial, #, and the Speed Dial
location, and Fax Start). E-mail addresses can be stored in locations 01-100.
E-mail address cannot be stored in FAX-4100e.
1
2
Press Menu, 2, 3, 2.
2.SPEED-DIAL
Use the dial pad to enter a Speed Dial
location, and then press Set. (01-200)
(00-99 for FAX-4100e)
SPEED-DIAL? #
ENTER & SET KEY
3
4
Enter the number (up to 20 digits) and
then press Set.
#OO5:
ENTER & SET KEY
Use the dial pad to enter the name (up to
15 characters), and then press Set.
NAME:
ENTER & SET KEY
you enter letters—OR—Press Set to store the number without a name.
5
Return to Step 2 to store another Speed Dial number—OR—Press Stop/Exit.
Changing One Touch and Speed Dial Numbers
If you try to store a One Touch or Speed Dial number in a location where a
number is already stored, the LCD shows the current name stored at that
location, then prompts you to either
*O1: BROTHER
1.CHANGE 2.EXIT
1
2
Press 1 to change the number, or press 2 to exit without changing it.
Enter a new number and then press Set.
I If you want to erase the number, press Clear when the cursor is to the left of the
digits.
I If you want to change a digit, use
or
to position the cursor under the digit
you want to change, then type over it.
3
Follow the directions beginning at Step 4 for Storing One Touch Numbers or
Storing Speed Dial Numbers.
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
7 - 2
Setting Up Groups for Broadcasting
Groups allow you to send the same fax message to many fax numbers by
pressing only one One Touch Group key (and Fax Start). First, you’ll need to
store each fax number as a One Touch or Speed Dial number. Then, you can
combine them into a Group. Each Group uses up a One Touch key or a Speed
Dial location. Finally, you can have up to six small Groups, or you can assign
up to 231 numbers (131 numbers for FAX-4100e) to one large Group.
1
2
Press Menu, 2, 3, 3.
3.SETUP GROUPS
Select a One Touch key where you wish
to store the Group number. (For example,
PRESS SPEED DIAL
OR ONE-TOUCH KEY
press One Touch key 02 for Group 1.)
3
4
Use the dial pad to enter the Group
number and then press Set.
(For example, press 1 for Group 1.)
SETUP GROUP:GO
ENTER & SET KEY
To include One Touch or Speed Dial
numbers in the Group, enter them as if
you were dialing. For example, for One
Touch key 05, and then press One Touch
key 05. For Speed Dial location 09, press
Search/Speed Dial, then press 0, 0, 9
(0, 9 for FAX-4100e) on the dial pad.
The LCD shows 005, #009 ( 05,
#09 for FAX-4100e).
G01:*005#009
ENTER & SET KEY
5
6
When you’re finished adding numbers, and then press Set.
NAME:
to enter a name for the Group and then
press Set. (For example, NEW
CLIENTS)
ENTER & SET KEY
7
Press Stop/Exit.
You can print a list of all One Touch and Speed Dial numbers.
7 - 3
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
Dialing Options
You can use your machine to make voice telephone calls, by dialing manually,
or by using Search, One Touch or Speed Dial memory. When you dial an auto
dial number, the LCD shows the name you’ve stored, or, if you haven’t stored
a name, the fax number you’ve stored.
Manual Dialing
Manual dialing is simply pressing all of the digits of the phone number.
1
2
3
Pick up the handset—OR—Press Hook.
When you hear a dial tone, dial the call using the dial pad.
If you pressed Hook to dial the call, pick up the handset when the other party
answers. (The speaker works only one way; the other party won’t be able to hear
you unless you pick up the handset.)
4
To hang up, replace the handset.
Search
You can search for names you have stored in One Touch and Speed Dial
1
Press Search/Speed Dial, and then enter the first letter of the name you’re
looking for.
2
3
Press
or
to search the names that are stored alhabetically.
When the LCD shows the name you want to call, pick up the handset or press
Hook.
4
5
Press Fax Start to begin dialing.
If you pressed Hook to dial the call, pick up the handset when the other party
answers. (The speaker works only one way; the other party won’t be able to hear
you unless you pickup the handset.)
6
When the call is over, hang up.
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
7 - 4
Speed Dialing
1
2
3
Pick up the handset—OR—Press Hook.
When you hear a dial tone, press Search/Speed Dial, and then press # then
the three-digit (two-digit for FAX-4100e) Speed Dial number.
If you pressed Hook to dial the call, pick up the handset when the other party
answers. (The speaker works only one way; the other party won’t be able to hear
you unless you pickup the handset.)
4
To hang up, replace the handset.
If you are sending a fax, press Fax Start after pressing the Speed Dial number.
If you picked up the handset, press Fax Start when the receiving fax machine
answers with fax tones.
One Touch Dialing
1
2
Pick up the handset—OR—Press Hook.
When you hear a dial tone, press the One Touch key of the location you want to
To dial One Touch numbers 17 to 32, hold down Shift as you press the One
Touch key.
Note
3
If you pressed Hook to dial the call, pick up the handset when the other party
answers. (The speaker works only one way; the other party won’t be able to hear
you unless you pickup the handset.)
4
To hang up, replace the handset.
If you try to use a One Touch location with no number stored in it, you’ll hear
a warning sound, and screen will display NOT REGISTERED. The display
will return to normal after 2 seconds.
If you are sending a fax, press Fax Start after pressing the One Touch key. If
you picked up the handset, press Fax Start when the receiving fax machine
answers with fax tones.
Note
7 - 5
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
Broadcasting
Broadcasting is automatically sending the same fax message to multiple fax
numbers. Using the Broadcast key, you can include Groups, One Touch
locations, Speed Dial locations, plus up to 50 manually dialed numbers.
However, available memory will vary with the types of jobs in memory and the
number of locations used for broadcasting. If you broadcast to more than the
maximum locations available, you will not be able to set up transmissions using
The easiest way to broadcast is to press Group keys, you can include One Touch,
Speed Dial, and manually, dialed numbers in the same broadcast. You must
press Broadcast between each of these locations. Use the Telephone Index to
help you choose the numbers easily.
After the broadcast is completed, a Broadcast Report will be printed
automatically to let you know the results.
I Enter the long dialing sequence numbers as you normally would, but keep in
mind that each key counts as one location, so the number of locations you can
call become limited.
I If the line is busy or for some other reasons a connection could not be made
while broadcasting, the machine will redial the number automatically.
I If the memory is full, press Stop/Exit to abort the job ; (if more than one page
has been scanned) or press Fax Start to send the portion that is in the memory.
1
Place the original face down in the ADF.
2
Enter a number using One Touch, Speed Dial, Group number, Search or the dial
pad.
Example: Group number
3
4
5
6
Press Broadcast. You will be prompted to press the next number.
Enter the next number. Example: Speed Dial number.
Press Broadcast.
Enter the next fax number.
Example: Manual dialing, using the dial pad
7
Press Fax Start.
Your machine will read the document into memory and then start sending faxes
to all the numbers you entered.
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
7 - 6
Access Codes and Credit Card Numbers
Sometimes you may want to choose from among several long distance carriers
when you make a call. Rates may vary depending upon the time and destination.
To take advantage of low rates, you can store the access codes or long-distance
carriers as One Touch and Speed Dial numbers. You can store these long dialing
sequences by dividing them and setting them up separately in any combination.
You can even include manual dialing using the dial pad. The combined number
For example, you store “555” on One Touch key 03 and “7000” on One Touch
key 04. If you press One Touch 03 04 and Fax Start you can dial “555-7000”.
,
To temporarily change a number, you can substitute part of the number with
manual dialing using the dial pad. For example, to change the number to 555-7001
you could press One Touch 03 and then press
7,
0,
0,
1
using the dialing pad.
If you must wait for another dial tone at any point in the dialing sequence, store a pause
at that point in the number by pressing Redial/Pause. Each key press adds a 3. 5
second delay.
Note
Pause
Press Redial/Pause to insert a 3.5 second pause between numbers. If you are
dialing overseas, you can press Redial/Pause as many times as needed to
increase the length of the pause.
Hold
1
2
3
Press Hold to place a call on Hold.
You can replace the handset without disconnecting the call.
Pick up the machine’s handset to release the call from Hold. Picking up an
extension handset will not release the call from Hold.
Redial
If you’re sending a fax manually and the line is busy, press Redial/Pause to
try again. Anytime you want to make a second call to the last number dialed,
press Redial/Pause to save time.
Tone/Pulse (For Canada Only)
If you have pulse dialing service, but need to send tone signals
(for example, telephone banking), follow the directions below. If you have
touch tone service, you do not need this feature to send tone signals.
1
2
3
Lift the handset.
Press #. Digits dialed after # will send tone signals.
When you hang up, the machine returns to pulse dialing service.
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S
7 - 7
8
Telephone Services
8
Custom Features
Your fax machine supports the Distinctive Ring and Caller ID telephone
services offered by some telephone companies.
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, an
answering service, or on alarm system custom feature on your telephone line, it may
create a problem in the operation of your machine. (See I have difficulty with
If you have Voice Mail on you phone line, please read the following carefully.
Distinctive Ring
The term “Distinctive Ring” is used by Brother to identify a phone company
service that is given many names, depending on the Telephone Company you are
using. For example, this service may be called SmartRing, RingMaster, Teen-
Ring, Indent-a-Call or Indent-a-Ring.
What Does Your Telephone Company’s “Distinctive Ring” Do?
Your telephone company’s Distinctive Ring service allows more than one
number to be on the same phone line. If you need more than one phone
number, it is an inexpensive alternative to paying for an additional line.
Each phone number has its own distinctive ring pattern, so you will know which
phone number is ringing. This is one way you can have a separate phone number
for your fax machine.
Please consult your telephone company for availability and rates.
Note
What Does Brother’s “Distinctive Ring” Do?
The Brother machine has a Distinctive Ring feature that allows you to use your
machine to take full advantage of the telephone company’s Distinctive Ring
service. You can dedicate the new phone number on your line to receiving only
faxes.
You must purchase your telephone company’s Distinctive Ring service before
Note
you program the Brother machine to work with it.
T E L E P H O N E S E R V I C E S
8 - 1
Do You Have Voice Mail?
If you have Voice Mail on the phone line you on which will install your new
machine on, there is a strong possibility that Voice Mail and the fax machine
will conflict with each other while receiving incoming calls. However, this
Distinctive Ring feature allows the use of more than one number on your
line, so both Voice Mail and the fax machine can coexist peacefully. If each
one has a separate phone number, neither will interfere with the other’s work.
If you decide to get the Distinctive Ring Service from the telephone company,
you will need to follow the directions below to “register” the new Distinctive
Ring pattern they provided, so your fax machine can recognize its incoming
calls.
You can change or cancel the Distinctive Ring pattern at any time. You can
switch it off temporarily and later turn it back on. When you get a new fax
number, make sure you reset this setting.
Note
Before You Choose the Ring Pattern to Register
You can register only one Distinctive Ring pattern with the machine. Some ring
patterns cannot be registered. Please refer to some popular ring pattern examples
that will be provided from the phone company in the USA and Canada that are
shown in the Brother compatibility table below.
Ring
Pattern
Rings
1
long - long
2
3
4
short - long - short
short - short - long
very long (normal pattern)
If the ring pattern the phone company provided cannot be registered by the fax,
please check for other available ring pattern choices from the phone
company.
Note
I The fax machine will answer only calls to its registered number.
I The first two rings are silent on the fax machine. This is because the fax must
«listen» to the ring pattern (compare it to the pattern that was “registered”).
(Other telephones on the line will ring.)
I If you program the fax machine correctly, it will recognize the registered ring
pattern of the “fax number” within 2 ring patterns and then automatically answer
with a fax tone. When the “voice number” is called, the fax machine will not
interrupt the call.
8 - 2
T E L E P H O N E S E R V I C E S
Very Important
If you have Voice Mail, or a TAD (Telephone Answering Device) and want to
keep one of your phone numbers dedicated only to fax calls, you must leave the
machine in MANUAL mode at all times while using the Distinctive Ring
Feature. Here’s why: Manual mode will never pick up a call by itself, since it is
«Neutral». When the machine is in this «neutral» mode, the Distinctive Ring
Feature can be activated. The distinctive ring feature is actually an answering
mode. So, do not activate FAX mode or FAX/TEL mode while using distinctive
ring; otherwise, the fax machine will answer calls for all the numbers.
Registering the Distinctive Ring Pattern
Set the machine to MANUAL mode.
Press Menu, 2, 0, 1.
1
2
3
4
Press
or
to select DISTINCTIVE:SET and then press Set.
Press
or
to select the prestored ring pattern you want to assign, and then
press Set. (You will hear each pattern as you scoll through the four patterns.)
Be sure to choose the pattern assigned by the Telephone Company.
5
Press Stop/Exit.
Caller ID
The Caller ID feature of this machine lets you use the Caller ID subscriber
service offered by many local phone companies. This service provides the
name or telephone number of your caller on the LCD as the line rings.
After a few rings, the LCD shows the telephone number of your caller (or name,
if available). Once you pick up the handset, the Caller ID information
disappears from the screen, but the call information remains stored in the Caller
ID memory.
I You will see the first 16 characters of the number or name.
I OUT OF AREA display means call originates outside your Caller ID service
area.
I PRIVATE CALL display means the caller has intentionally blocked
transmission of information.
I CALL PICKUP display remains on the screen when no Caller ID information
was transmitted.
If both the name and number are received, the LCD shows only the name. You
can print a list of Caller ID information received by your machine.
Caller ID service varies with different carriers. Call your local phone company
to determine the kind of service available in your area.
T E L E P H O N E S E R V I C E S
8 - 3
Viewing Caller ID List
Caller ID memory stores information for up to thirty calls; when the thirty-first
call comes in, information about the first call is erased. You can scroll through
Caller ID information to review those calls made to your machine.
1
2
Press Menu, 2, 0, 2.
2.CALLER ID
Press
then press Set.
If the name was not received, it will not be displayed.
or
to select DISPLAY # and
3
4
Press or to scroll through the Caller ID memory to select the Caller ID
you want to view and then press Set.
The next LCD shows the caller’s telephone number and the date and time of the
call.
Press
or
to return to the Caller ID listing—OR—Press Stop/Exit.
Clearing a Caller ID Stored in Memory
For effective use of the memory, we recommend that you clear the Caller IDs
stored in memory by pressing Clear when the LCD shows each caller ID
number or name.
Printing Caller ID List
1
2
3
Press Menu, 2, 0, 2.
Press
or
to select PRINT REPORT and then press Set.
Press Fax Start to exit.
8 - 4
T E L E P H O N E S E R V I C E S
9
Remote Fax Options
9
Fax Forwarding/Paging
You cannot use Paging and Fax Forwarding at the same time.
You cannot use Paging and Fax Forwarding when “Fax Storage” is set toOFF
.
Programming a Fax Forwarding Number
When Fax Forwarding is set to ON, your machine stores the received fax in
memory, then dials the fax number you’ve programmed, and forwards the fax
message.
1
2
3
Press Menu, 2, 5, 1.
1.FAX FWD/PAGING
Press
or
until the LCD shows
FAX FORWARD?
SELECT <- -> & SET
FAX FORWARD and then press Set.
The screen prompts you to enter the
FWD#:
ENTER & SET KEY
number of the fax machine where faxes
will be forwarded. Enter the forwarding
number (up to 20 digits) and then press Set.
4
Press Stop/Exit.
R E M O T E F A X O P T I O N S
9 - 1
Programming Your Pager Number
When Paging is selected, your machine dials the pager number you’ve
programmed, and then dials your Personal Identification Number (PIN); this
activates your pager so you know you have a fax message in the memory.
1
2
3
Press Menu, 2, 5, 1.
1.FAX FWD/PAGING
Press
or
until the LCD shows
PAGING?
SELECT <- -> & SET
PAGING and then press Set.
Enter your pager phone number (up to 20
digits) followed by # #, and then press
Set. Do not include the area code if it is
the same as that of your machine.
PAG#:
ENTER & SET KEY
For example, 1 8 0 0 5 5 5 1 2 3 4 # #.
4
If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter
your fax number followed by # #, and then press Set.
For example, 1 2 3 4 5 # #, Redial/Pause 1 8 0 0 5 2 1 8 4 6 # #.
—OR—If you do not need a PIN, press Redial/Pause, enter your fax number
followed by # #, and then press Set.
For example, Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #.
5
Press Stop/Exit.
You cannot change a Paging number or PIN remotely.
Press Redial/Pause for each 3.5 second delay, as needed.
Note
9 - 2
R E M O T E F A X O P T I O N S
Setting Fax Storage
If you set Fax Storage to ON, you will be able to retrieve fax messages from
another location using Fax Forwarding, Paging or Remote Retrieval functions.
1
2
3
Press Menu, 2, 5, 2. The screen prompts
2.FAX STORAGE
you to choose a fax setting.
Press
or
to select ON (or OFF),
FAX STORAGE:OFF?
and then press Set.
SELECT
& SET
Press Stop/Exit.
If there are faxes in memory when you turn Fax Storage to OFF, the LCD
prompts you to erase any faxes in memory.
4
If you press 1, all fax data is erased and Fax
Storage is turned off. If you press 2, data is
not erased and Fax Storage remains on.
ERASE ALL FAX?
1.YES 2.NO
Fax Forwarding and Remote Retrieval will work while Memory Security is ON
if you turn Fax Storage ON first.
Note
Backup Print Setting (Not available for FAX-4100e)
If you have set FAX STORAGE to ON, your faxes will be received into
memory, so you can retrieve them remotely. With BACKUP PRINT set to ON,
your machine automatically prints faxes as they are received into memory.
FAX-4750e and FAX-5750e users can turn Backup Print OFF to save paper or
prevent confidential documents from printing in your absence; however, the
FAX-4100e always prints the “Safety” paper copy.
1
2
3
Press Menu, 2, 5, 5. The screen prompts
5.BACKUP PRINT
you to choose a fax setting.
Press
and then press Set.
or
to select ON (or OFF),
BACKUP PRINT:ON?
SELECT & SET
Press Stop/Exit.
R E M O T E F A X O P T I O N S
9 - 3
Changing Remote Retrieval Access Code
Enter your Remote Retrieval Access Code when the machine picks up your call,
so you can access features remotely. The access code is preset to 1 5 9 , but
you can change this. The cannot be changed.
1
2
Press Menu, 2, 5, 3.
3.REMOTE ACCESS
Enter a three-digit number from 000 to
999, and then press Set.
(Do not use the same digits that appear in your Fax Receive Code or Telephone
Answer Code.)
3
Press Stop/Exit.
Remote Retrieval
You can call your machine from any fax machine using touch tone and use a
Remote Retrieval Access Code and other button presses to retrieve fax
messages. Cut out the Remote Retrieval Access Card on the last page and keep
it in your wallet as an aid.
Using Remote Retrieval Access Code
1
2
3
Dial your fax number from a fax machine using touch tone.
When your machine answers and beeps, immediately enter your
Remote Retrieval Access Code (1 5 9 ).
Your machine signals the kinds of messages received:
1 long beep — Fax message(s)
No long beeps — No messages
4
Your machine then prompts you with two short beeps to enter a command. If
you wait longer than 30 seconds to enter a command, your machine hangs up. If
you enter an invalid command, your machine beeps three times.
5
6
Press 9 0 to reset your machine when you’re finished.
Hang up.
If your machine is set to MANUAL mode, you can access your machine by
waiting about 2 minutes, and then entering the Remote Retrieval Access Code
within 30 seconds.
9 - 4
R E M O T E F A X O P T I O N S
Remote Commands
Follow the commands below to access features remotely. When you call your
machine and enter your Remote Retrieval Access Code (1 5 9 ), the system
will signal you with two short beeps to enter a remote command.
Remote Commands
Operation Details
95 Changing Fax
Forwarding
/Paging setting
1 OFF
If you hear one long beep, the change is accepted. If you
hear three short beeps, you cannot change it because the
conditions have not been met. (Example: registering
paging number). You can register your fax forwarding
Once you have registered the number, your machine will
change automatically to FAX FWD:ON mode.
2 Fax Forwarding
3 Paging
4 FAX FWD No.
6 Fax Storage ON
7 Fax Storage OFF
96 Retrieve a fax
2 Retrieve all faxes
You can set FAX STORAGE to ON or OFF.
Enter the number of a remote fax machine to receive
3 Erase fax from the
memory
If you hear one long beep, you can erase fax message(s)
from the memory.
97 Check the Receiving
Status
1 Fax
You can check whether your machine has received any
fax message(s). If yes, you will hear one long beep. If no,
you will hear three short beeps.
98 Change Receive Mode
1 TAD
If you hear one long beep, you can change the Answer
Mode.
If you hear three short beeps, you cannot change it.
2 FAX/TEL
3 FAX
90 Exit
After a long beep, you can exit remote retrieval.
R E M O T E F A X O P T I O N S
9 - 5
Retrieving Fax Messages
1
2
Dial your fax number.
When your machine answers, immediately enter your Remote Retrieval Access
Code (1 5 9 ).
3
4
As soon as you hear two short beeps, use the dial pad to press 9 6 2.
Using the dial pad, enter the number (up to 20 digits) of the remote fax machine
where you want your fax messages forwarded, followed by # #.
You cannot use and # as dial numbers. However, if you want to store a
pause, and then press #.
5
After you hear your machine beep, hang up and wait.
Your machine calls the remote fax machine. The remote fax machine prints
your fax messages.
Changing Fax Forwarding Number
You can change the default setting of your fax forwarding number from a
remote fax machine.
1
2
Dial your fax number.
When your machine answers, immediately enter your Remote Retrieval Access
Code (1 5 9 ).
3
4
When you hear two short beeps, enter 9 5 4.
Enter the new telephone number of the remote fax machine (up to 20 digits)
where you want your fax messages forwarded, followed by # #.
You cannot use and # as dial numbers. However, if you want to store a
pause, press #.
5
After you hear your machine beep, hang up.
9 - 6
R E M O T E F A X O P T I O N S
10
Printing Reports
10
Machine Settings and Activity
Two reports require initial setup in the Menu: Transmission Verification Report
and Fax Activity Report Interval. For initial setup:
Press Menu, 2, 4, 1.
—OR—
1.TRANSMISSION
Press Menu, 2, 4, 2.
2.ACT.INTERVAL
Customizing the Transmission Verification Report
You can use the Transmission Report as proof that you sent a fax. This report lists
the job number time and date of transmission and whether the transmission was
successful (OK). If you select ON or ON+IMAGE, the report will print for every
fax you send.
When the feature is OFF, the report prints only if a transmission error
Note
prevented delivery (NG).
If you typically send multiple faxes to the same destinations, you may need
more than the job numbers to identify the faxes you must send again. Selecting
OFF+IMAGE will print a portion of the fax’s first page on the report to help
you remember.
1
2
Press Menu, 2, 4, 1.
1.TRANSMISSION
Press
or
to select OFF,
OFF+IMAGE, ON or ON+IMAGE,
and then press Set.
3
Press Stop/Exit.
Setting the Fax Activity Report Interval
You can set the machine to print activity reports at specific intervals (EVERY
50 FAXES, 6, 12, 24 hours, 2 or 7 days). If you set the interval to OFF, you can
print the report by following the Steps in the next page.
1
2
Press Menu, 2, 4, 2.
2.ACT.INTERVAL
Press
or
to choose an interval,
INTERVAL: OFF
SELECT <- -> & SET
and then press Set.
(If you choose 7 days, the LCD prompts you to choose a day at which to begin
the 7-day countdown.)
P R I N T I N G R E P O R T S
10 - 1
3
4
Enter the time to begin printing, in 24-hour format, and then press Set. (For
example: enter 19:45 for 7:45 PM.)
Press Stop/Exit.
Using the Reports Key
1
2
Press Reports.
Press
or
to select the report you want, and then press Set.
—OR—
Enter the number of the report you want to print. For example, press 1 to print
the Help List.
Five reports are available:
Prints the Help List so you can see at-a-glance
how to quickly program every menu selection.
1.HELP LIST
2.AUTO DIAL
3.FAX ACTIVITY
Lists names and numbers stored in One Touch
and Speed Dial memory, in numerical order.
Lists information about the incoming and
outgoing faxes. TX means Transmit; RX
means Receive.
Prints a Transmission Verification Report for
your last transmission.
4.TRANSMISSION
5.USER SETTINGS
Lists settings for GENERAL SETUP,
SETUP RECEIVE, SETUP SEND, SETUP
REPORT, REMOTE FAX OPT and
MISCELLANEOUS.
Don’t forget to set up the Fax Activity Report and Transmission Verification
Note
Report as explained on page 10-1.
10 - 2
P R I N T I N G R E P O R T S
11
Making Copies
11
Using Your Machine as a Copier
You can use your machine as a copy
machine, making up to 99 copies at a time.
The machine can stack the copies or
collate (sort) them.
The scannable area of your Brother
machine begins at approximately
one-sixth inch (4mm) from the edge
of the paper.
1/6" (4mm)
Not
Scannable
area
1/6" (4mm)
Incoming faxes cannot be received on paper or into memory while the machine
is copying.
Making a Single Copy
1
2
Place the original face down in the ADF.
Press Copy.
Do NOT pull on the paper while copying is in progress.
To Stop the copy process, press Stop/Exit.
Note
To release the original document, press Stop/Exit again.
Making Multiple Copies
1
2
3
Place the original face down in the ADF.
Use the dial pad to enter the number of copies you want (up to 99).
Press Copy.
To sort the copies, use the Options key.
M A K I N G C O P I E S
11 - 1
Out of Memory Message
If the memory becomes full while you are
scanning a document to be copied the
LCD shows:
OUT OF MEMORY
If the OUT OF MEMORY message appears while you are scanning the first
page of your original, press Stop/Exit to cancel. You will need to clear some
faxes from memory before you can continue.
To gain extra memory, you can turn off Fax Storage (see page 9-3).
Note
Temporary Copy Settings
You can improve your copies by using the
Copy keys: Enlarge/Reduce,
Contrast, Options and Copy Mode.
These settings are temporary, and the
machine returns to its default settings
when you finish copying.
Copying Using Multiple Settings
You can try different combinations of
settings for the best results. After you
finish your settings using the Enlarge/
Reduce, Contrast, Options or Copy
Mode keys, the LCD shows:
PRESS COPY OR
<- -> FOR NEXT OPT.
I Press
—OR—
or
if you want to select additional settings.
Press Copy if you are finished choosing settings.
11 - 2
M A K I N G C O P I E S
Using the Enlarge/Reduce Key
AUTO sets the machine to calculate the ratio that fits the size of your paper.
ZOOM allows you to enter a ratio from 50% to 200% in 1% increments.
50%
78% LGL>LTR
94% A4>LTR
Press
Enlarge/Reduce
AUTO
100%
and
or
104% EXE>LTR
150%
200%
ZOOM
1
2
3
Place the original face down in the ADF.
Use the dial pad to enter the number of copies you want (up to 99).
Press Enlarge/Reduce. (Enlargement or reduction ratios appear.)
4
Press
or
to select 50%, 78%, 94%, AUTO, 100%, 104%, 150%, 200%
or ZOOM, and then press Set. (Enlargement or reduction ratios appear.)
—OR—
For more choices select ZOOM, and the press Set. Use the dial pad to enter
any percentage between 50% and 200%.
5
Press Copy—OR—Press
or
for additional settings.
Special Copy Options (2 in 1, 4 in 1 or OFF) are not available with
Note
Enlarge/Reduce.
When selecting an enlargement or reduction ratio, you will need to know the
size of the paper you registered in Menu 1-1.
Selecting a Fixed Ratio:
Original is
the size of…
Paper
size is…
Recommended
ratio is…
LETTER
A4
LEGAL
LETTER
LETTER
100%
94%
78%
LEGAL
M A K I N G C O P I E S
11 - 3
Copy Contrast
You can adjust copy contrast to make copies darker or lighter.
1
Place the original face down in the ADF.
2
3
Use the dial pad to enter the number of copies you want (up to 99).
Press Contrast.
4
Press
Set.
to make a copy lighter, or
to make a copy darker, and then press
5
Press Copy.
Using the Options Key
Use the Options key to temporarily change the copy mode (resolution),
contrast and special copy options for the next fax only. See the explanations
below the table.
Press
Options
Menu Selections
Options
Factory Setting
OPT:# OF COPIES NO. OF COPIES:XX 01
OPT:STACK/SORT STACK
OPT:SPECIAL 2IN1 4IN1
OPT:PAPER TYPE THIN/PLAIN/
THICK/THICKER/
TRANSPARENCY
/
SORT
STACK
OFF
/
/OFF
PLAIN
Number of Copies
If you are using the Options key for sorting or choosing a special layout, you
can also enter the number of copies here first for convenience.
1
2
Place the original face down in the ADF.
OPT:#OF COPIES01
SELECT <- -> & SET
Press Options and
or
to select
OPT: # OF COPIES, and then press
Set.
3
4
Use the dial pad to enter the number of
copies (up to 99).
Press Copy. —OR— Press
or
for additional settings.
11 - 4
M A K I N G C O P I E S
Sorting Multiple Copies
1
2
Place the original face down in the ADF.
Use the dial pad to enter the number of copies you want (up to 99).
3
Press Options and
Set.
or
to select OPT:STACK/SORT, and then press
4
5
Press
or
to select SORT, and then press Set.
Press Copy. —OR— Press
or
for additional settings.
Special Layout Options
You can save paper by copying either two or four pages onto one page.
Place the original face down in the ADF.
1
2
Use the dial pad to enter the number of copies you want (up to 99).
3
Press Options and
OPT: SPECIAL, and then press Set.
or
to select
2IN1
SELECT <- -> & SET
4IN1
SELECT <- -> & SET
4
5
Press or to select 2 IN 1 or
4 IN 1 and then press Set.
Press Copy.
2in1
4in1
Special Copy Options (2in1 or 4in1 Copy) are not available with Enlarge/
Reduce or SORT.
M A K I N G C O P I E S
11 - 5
Paper Type
You can use the following types of paper for copying. For the best print quality,
select the type of media that you are using.
THIN (16lb - 18.4lb)
PLAIN (18.7lb - 25.3lb)
THICK (25.6lb - 32lb)
- For thin paper or transparency
- For ordinary plain paper
- For heavy weight paper or rough paper
THICKER (32.3lb - 42.1lb) - For heavier weight paper, rough paper or bond
paper.
TRANSPARENCY
- For transparency (OHP)
1
Press Options and
Set.
or
to select OPT:PAPER TYPE, and then press
2
3
Press
or
to select your type of paper, and then press Set.
Press Copy—OR—Press
or
for additional settings.
11 - 6
M A K I N G C O P I E S
Changing Default Copy Settings
Press Menu and 3 to change default settings for Copy mode. These settings will
remain until you change them again by pressing Menu. Adjust the Contrast and
Quality settings.
By pressing a number, you can adjust copy settings as shown in the following
chart. Press
or
to scroll through the options for each setting. Press Set to
save your selection. Press Stop/Exit—OR—Press
to select the next setting
you want to change.
Press Menu, and 3.
AUTO?
TEXT?
1.COPY MODE
PHOTO?
-
+
2.CONTRAST
3.PAPER TYPE
1.CASSETTE #1
2.CASSETTE #2
THIN
PLAIN
THICK
THICKER
is default
If you have attached Cassette #2, be sure you turn it ON and setup the Paper
Size and Cassette Usage.
Note
Copy Mode (Type of Original)
You can select the Copy resolution for your type of original. The default setting
is AUTO, which is used for originals that contain both text and photographs.
TEXT is used for originals containing only text. PHOTO is used for copying
photographs.
1
2
Press Menu, 3, 1.
1.COPY MODE
Press
or
to choose the type of
original (AUTO, TEXT or PHOTO),
and then press Set.
3
Press Stop/Exit.
M A K I N G C O P I E S
11 - 7
Copy Contrast
You can adjust copy contrast to make copies darker or lighter.
1
2
Press Menu, 3, 2.
2.CONTRAST
Press
Press
to make a copy lighter—OR—
to make a copy darker, and then press Set.
3
Press Stop/Exit.
Paper Type
You can use the following types of paper for copying. For the best print quality,
select the type of media that you are most often.
THIN (16lb - 18.4lb)
PLAIN (18.7lb - 25.3lb)
THICK (25.6lb - 32lb)
- For thin paper
- For ordinary plain paper
- For heavy weight paper or rough paper
THICKER (32.3lb - 42.1lb) - For heavier weight paper, rough paper or bond
paper.
1
2
Press Menu, 3, 3.
3.PAPER TYPE
Press
or
to select your type of
paper, and then press Set.
3
Press Stop/Exit.
After you connect the optional Cassette #2, you can select the paper size for each
cassette. (See page 4-1.)
11 - 8
M A K I N G C O P I E S
12
Optional Accessories
12
Memory Board (For FAX-4750e and FAX-5750e Only)
The memory board is installed on the main controller board inside the machine.
When you add the optional memory board, it increases the performance for both
fax and printer operations.
Model Name
Optional Memory
FAX-4750e and FAX-5750e 16MB TECHWORKS 12456-0001
with Standard Memory: 8MB
32MB TECHWORKS 12457-0001
In general, the DIMM must have the following specifications:
Type:
100 pin and 32 bit output
CAS Lantency: 2 or 3
Clock Frequency: 66MHz or more
Capacity:
Height:
16 or 32MB
46mm (1.8 inches) or less
NONE
Parity:
DRAM Type:
SDRAM 4 Bank
Some DIMMs might not work with this machine. For the latest
information from Brother, visit:
Installing the Optional Memory Board
Caution:
DO NOT touch the surface of the main board within 15 minutes
after turning off the power.
1
Disconnect the telephone line cord, unplug the machine power cord from the AC
outlet, and then disconnect the interface cable.
Warning: Unplug the power cord before installing (or removing) the memory board
.
O P T I O N A L A C C E S S O R I E S
12 - 1
2
Remove the screws securing the rear cover and remove the cover.
Backup
Battery
3
Remove the screws securing the access plate and remove the plate.
Backup Battery
4
Disconnect the connector from the backup battery.
12 - 2
O P T I O N A L A C C E S S O R I E S
5
To install the memory board onto the main controller board, plug the attached
spacer into the connectors of the main controller board.
WARNING
I Hold the memory board by its edges. Do not touch the surface of the board.
I Make sure the memory board is securely seated on the main controller board.
6
Reconnect the connector to the backup battery.
7
8
Reinstall the access plate and the rear cover.
Reconnect the interface cable, and then plug the power cord into the AC outlet.
O P T I O N A L A C C E S S O R I E S
12 - 3
Paper Cassette #2 (Option for FAX-4100e and
FAX-4750e)
You can purchase the Paper Cassette #2 accessory (LT400) to use as a third
paper source. Cassette #2 holds up to 250 sheets of 20 lb. (75 g/m2) paper.
Paper Cassette #2:
Basis Weight:
Caliper:
Holds approx. 250 sheets of 20 lb. (75 g/m2)
16 to 28 lb. (60 to 105 g/m2)
0.003 to 0.005 inches. (0.08 to 0.13 mm)
4% to 6% by weight
Moisture Content:
Smoothness:
100 to 250 (Sheffield)
We Recommend:
Cut sheet:
Xerox 4200 DP 20 lb, Champion Paper One 20 lb,
Hammermill Laser Paper 24 lb
Network (LAN) Board (Option for FAX-4750e)
The network (LAN) board option is not available for FAX-4100e.
When you add the optional Network (LAN) Board (NC-8100h), you can
connect your machine into the network to use the Internet FAX, Network
Scanner, Network Printer and Network Management operations.
(See NC-8100h User’s Guide on the CD-ROM.)
12 - 4
O P T I O N A L A C C E S S O R I E S
13
Troubleshooting and
13 Routine Maintenance
Troubleshooting
IMPORTANT
For technical and operational assistance, you must call the country where you
purchased the machine. Calls must be made from within that country.
Error Messages
As with any sophisticated office product, errors may sometimes occur. If this
happens, your machine often identifies the problem and displays an error
message. The table below explains the most common error messages.
You can correct most problems by yourself. If you need additional help, call the
Brother fax back system.
In USA Only:
1-800-521-2846
Error Messages
Error Message
Cause
Action
CHANGE DRUM
SOON
The drum unit is near the end of its Use the drum unit until you have a
life.
print quality problem; then replace
the drum unit with a new one.
The drum counter was not reset.
1. Open the front cover and then
press Clear.
2. Press 1 to reset.
CHECK PAPER
CHECK PAPER #1
CHECK PAPER #2
The machine is out of paper or
paper is not properly loaded in the
paper cassette.
Refill the cassette or remove the
paper and load it again.
CHECK PAPER
SIZE
When you see this error, the paper in Either load the appropriate size
the cassette does not match the
paper or change the default setting.
paper size you set in Menu, 1, 1.
COMM. ERROR
A poor quality phone line caused
communications error.
Try the call again.
CONNECTION FAIL The fax machine you polled is not in Verify the other party’s polling
Polled Waiting mode. setup.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 1
Error Messages
Error Message
Cause
The temperature of the drum unit or You must wait and allow the
toner cartridge is too hot. The machine to resume printing when it
Action
COOLING DOWN
machine will pause its current print is ready.
job and go into cooling down mode.
During the cooling down mode, you
will hear the cooling fan running
while the display on the machine
shows COOLING DOWN.
COVER OPEN
The front cover was not completely Close the front cover for the drum
PLS CLOSE COVER closed.
unit.
DISCONNECTED
The other party or other party’s fax Try to fax or receive again or call
machine terminated the call.
the other party to see what
happened.
CHECK
ORIGINAL
Originals did not feed properly or
original was too long.
Do not pull paper out until you read
FUSER ERROR
The temperature inside of the MFC Turn the MFC power off and on
is too hot or too cool.
again, and then leave the MFC for
10 minutes.
MACHINE ERROR
XX
The machine has a mechanical
problem.
Turn the power off. Then call
Brother Customer Service at:
In USA:
1-800-284-4329
In Canada:
1-877-BROTHER
OUT OF MEMORY
(May occur when the
machine is used as a
printer)
The machine memory capacity has • If you have installed the
been exceeded.
Windows® driver, try again after
setting the True Type mode to
“Print as Graphics” in the Print
menu of your application
software.
• Reduce the print resolution or
reduce the complexity of your
document.
NO RESPONSE /
BUSY
The number you called does not
answer or is busy.
Check the number and try again.
Or, you may have reached a number
that is not connected to a fax
machine.
NOT REGISTERED
The One Touch or Speed Dial
number that you accessed is not
programmed.
Set up the One Touch or Speed Dial
number.
13 - 2
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Error Messages
Error Message
Cause
Action
PLS OPEN COVER
A page, piece of paper, or paper clip Open the front cover. If you see any
may be jammed inside the machine. jammed paper or other item, gently
pull it out, then close the scanner
unit. If the error message remains,
open and close the front cover
again. If the machine cannot reset
itself and return to the date and time
prompt, it will display
MACHINE ERROR XX. Please
call Brother Customer Service and
tell them the Machine Error number
at:
In USA:
1-800-284-4329
In Canada:
1-877-BROTHER
PAPER JAM
The paper is jammed in the
machine.
Do not pull the paper out until you
TONER EMPTY
Toner cartridge is not installed.
Reinstall the toner cartridge.
—OR—
—OR—
Toner is used up and printing is not Replace the toner cartridge with a
possible.
new one.
TONER LOW
If the LCD shows TONER LOW
and the Toner Empty LED on the
control panel is blinking, you can
still print. But the toner is depleted
and the machine is telling you that
the toner will soon run out.
Order a new toner cartridge now.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 3
Document Jam
The originals did not feed properly, or were too long.
1
2
Lift the control panel.
Carefully pull the document toward
the front of the machine.
3
4
Close the control panel.
Press Stop/Exit.
Paper Jam
Before you can clear a paper jam error, you must find out where the paper is
stuck. See the following three types of paper jams.
WARNING
Do not use force to pull the jammed paper from the paper tray because you may
damage the machine and cause toner to scatter on the next printed pages.
After you use the machine, some internal parts are extremely HOT! When you
open the front or the rear cover, never touch the shaded parts shown in the
following diagram.
HOT!
Front view
Rear view
13 - 4
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Paper is Jammed in the Paper Cassette
1
2
Pull the paper cassette out of the
machine.
Remove any crinkled sheets.
3
4
5
Adjust the guides to fit.
Press down on the paper to flatten it in the paper cassette.
Reinstall the paper cassette.
Paper is Jammed near the Drum Unit
1
2
Open the front cover.
Remove the drum unit but do not force it if it cannot be removed easily.
Instead, pull the edge of the jammed paper from the paper cassette.
3
4
5
Gently pull out the jammed paper.
Reinstall the drum unit.
Close the front cover.
Paper is Jammed in the Fuser Unit
1
2
Open the rear cover.
Pull out jammed paper. When you
have to pull paper out the back of the
machine, the fuser may get dirty with
toner powder causing the next few
printed page(s) to look messy. Print a
few copies of the test page until the
pages print clearly.
3
Close the rear cover.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 5
If You Are Having Difficulty with Your Machine
If you think there is a problem with your machine, make a copy first. If the copy
looks good, the problem is probably not your machine. Check the table below
and follow the troubleshooting tips.
DIFFICULTY
SUGGESTIONS
Printing and Receiving Faxes
If your copy looks good, you probably had a bad
Condensed print and
horizontal streaks; top
connection, with static or interference on the phone
and bottom of sentences line. If the copy looks bad, clean the scanner area.
are cut off.
If there is still a problem, call Brother Customer
Service at:
1-800-284-4329 (in USA) or 1-877-BROTHER
(in Canada).
Vertical streaks; black
Sometimes you may see vertical streaks/black lines
lines appear on the faxes on the faxes you receive. Either your machine’s
you receive.
primary corona wire for printing may be dirty, or
the sending party’s fax scanner may be dirty. Clean
the sender to make a copy to see if the problem is
with the sending machine.
Try receiving from another fax machine.
If the problem continues, call Brother Customer
Service at:
1-800-284-4329 (in USA) or 1-877-BROTHER
(in Canada).
The FAX “hears” voice If your machine is set to Easy Receive ON, it is
as CNG tone.
more sensitive to sounds. Your machine may
mistakenly interpret certain voices or music on the
line as a calling fax machine and respond with fax
receiving tones. Deactivate the fax by pressing#51
if you are at an extension phone or press Stop/Exit
if you are at the machine or an external phone.
Try avoiding this problem by turning Easy Receive
Horizontal streaks; lines You may get a fax with horizontal streaks or with
are missing.
missing lines. Usually this is caused by a poor telephone
connection. Ask the other party to send the fax again.
Received faxes appear
If the received data is divided and printed on two
as split or blank pages. pages or if you get an additional blank page, your
Paper Size setting may not be correct for the paper
reduction feature, check to see if the reduction ratio is
suitable for the real paper. (See page 11-3)
13 - 6
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
DIFFICULTY
SUGGESTIONS
Phone Line or Connections
Dialing does not work. Check for a dial tone. Change TONE/PULSE
sure the curled handset cord is not in the EXT jack.
Check power cord connection. Send a manual fax
by pressing Hook—OR—by lifting the handset,
and dialing the number. Wait to hear the fax
receiving tones before pressing Fax Start.
The machine does not
answer when called.
Make sure the machine is in the correct receiving
mode for your setup (either FAX, FAX/TEL or
TAD). Check for dial tone. If possible, call your
machine to hear it answer. If there is still no
answer, check the telephone line cord connection.
Connect a standard telephone handset to the
machine telephone jack. If there is no ringing when
you call your machine, call your Telephone
Company to check the line.
There is no dial tone on Press Hook—OR—Lift the handset. If you hear
the handset.
no dial tone, check telephone line cord connections
at the machine and wall jack. Check that the
handset curled cord is connected to the machine’s
handset jack. Test the jack with another single line
telephone. If no dial tone on the wall outlet, call
your telephone company.
Sending Faxes
Transmitting quality is Try changing your resolution to FINE or S. FINE
poor.
verify the machine’s scanner operation.
Transmission
Verification Report
prints “Results:NG”.
There is probably temporary noise or static on the
phone line. Try sending the fax again. If the
problem continues, call the Telephone Company to
check your phone line.
The receiving party says Sometimes the resolution mode you chose when you
the picture is not clear. sent your fax was not appropriate. Send the fax again,
but try using the FINE or S. FINE mode. Also, your
machine’s scanner may be dirty, so try cleaning it.
The receiving party says Your machine’s scanner may be dirty or the receiving
vertical streaks appear
on the faxes they
receive.
party’s print head may be dirty. Clean your scanner
(see page 13-18), and then make a copy to check if the
problem was caused by your machine.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 7
DIFFICULTY
SUGGESTIONS
Handling Incoming Calls
Double-ring in
FAX/TEL mode.
The machine knows the incoming call is not a fax, so
it is signaling you to answer the telephone call. Pick
up the machine handset or answer from an extension
phone and then press your machine’s Telephone
Answer Code (default setting is #51).
I have difficulty
If you answered at the machine, press Fax Start
transferring a fax call to and hang up immediately. If you answered at an
the machine.
extension phone, press your machine’s Remote
Activation Code (default setting is 51). When
your machine answers, hang up.
I have difficulty with
custom features on a
single line.
If you have Call Waiting, RingMaster, Voice Mail,
an answering machine, alarm system or any other
custom feature on a single phone line with your fax
machine, it may create a problem sending or
receiving fax data.
If you are sending or receiving a fax message while
a custom feature signal comes through on the line,
the signal can temporarily interrupt or disrupt the
fax data. Brother’s ECM feature should help
overcome this problem. This condition is related to
the telephone system industry and is common to all
devices that send and receive information on a
single, shared line with custom features. If
avoiding a slight interruption is crucial to your
business, a separate line with no custom features is
recommended.
13 - 8
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
DIFFICULTY
SUGGESTIONS
General Printing Difficulties
The machine does not
print.
Check the following:
• The machine is plugged in.
• The toner cartridge and drum unit are installed
properly.
• The interface cable is securely connected
between the machine and the computer.
• Check to see if LCD is showing an error message.
(See pages 13-1 to 13-3)
The machine prints
Reset the machine. Check the primary settings in
unexpectedly or it prints your application software to make sure it is set up
garbage. to work with your machine.
The machine prints the Your computer is not recognizing the printer input
first couple of pages
correctly, then some
pages have text missing.
buffer’s full signal. Please make sure to connect the
printer cable correctly.
The machine cannot
print full pages of a
document; An
OUT OF MEMORY
error message occurs.
Reduce the printer resolution. Reduce the
complexity of your document and try again.
Reduce the graphic quality or the number of font
sizes within your application software.
My headers or footers
Most laser printers have a restricted area that will
appear when I view my not accept print. Usually these are the first two
document on the screen, lines and last two lines, leaves 62 printable lines.
but do not appear when I Adjust the top and bottom margins in your
print them.
document to allow for this.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 9
DIFFICULTY
SUGGESTIONS
Software Difficulties
“Unable to write to
LPT1” or “LPT1
already in use” error
message appears.
1. Make sure the machine is on (plugged into the
AC outlet) and that it is connected directly to the
computer using an IEEE-1284 bi-directional
parallel cable. The cable must not go through
another peripheral device (such as a Zip Drive,
External CD-ROM Drive, or Switch box).
2. Make sure the machine’s LCD screen is not
displaying an error message.
“MFC is Busy” or
“MFC Connect Failure”
error message appears.
3. Make sure no other device drivers, which also
communicatethroughtheparallelport, arerunning
automatically when you boot up the computer
(such as, drivers for Zip Drives, External CD-
ROM Drive, etc…) Suggested areas to check:
(Load=, Run= command lines in the win.ini file or
the Startup Group)
4. Check with you computer manufacturer to
confirm that the computer’s parallel port
settings in the BIOS are set to support a bi-
directional machine, i.e. (Parallel Port Mode-
ECP).
MFC Connect Failure
If the Brother machine is not connected to your PC
and you have loaded the Brother software, the PC
will show “MFC Connect Failure” each time you
restart Windows®. You can ignore this message or
you can turn it off by deselect the AutoLoad
PopUp check box in the Brother Control Center
chapter. (See How to Turn Off AutoLoad, Page 14-2,
in On-Line Documentation (Owner’s Manual) on
the CD-ROM.)
Windows® Setup Printing Difficulties
I cannot print from my Make sure the Windows® printer driver is installed
application software.
and that you selected it in your application
software.
Sometimes I get the
If you are using the supplied Windows® driver, turn
error message OUT OF the error recover operation on in the Setup dialog
MEMORY when
printing certain
documents from
Windows®.
box and try again. Reduce the print resolution or
reduce the complexity of your document and try
again.
13 - 10 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
DIFFICULTY
SUGGESTIONS
Paper Handling Difficulties
Check to see if the CHECK PAPER or PAPER
The Brother machine
does not load paper. The JAM message appears on the LCD. If so, the multi-
LCD shows CHECK
PAPER or PAPER
JAM.
purpose sheet feeder may be out of paper or not
properly installed. If it is empty, load a new stack
of paper into the feeder. If there is paper in the
paper cassette, make sure it is straight. If the paper
is curled, you should straighten it. Sometimes it is
helpful to remove the paper, turn the stack over and
place it back into the paper cassette. Reduce the
amount of paper in the paper cassette, and then try
again. Check the manual mode is not selected in the
printer driver.
How can I load
envelopes?
You can load envelopes from the manual feed slot.
Your application software must be set up to print
the envelope size you are using. This is usually
done in the Page Setup or Document Setup menu of
your software. Refer to your application manual.
The machine does not
load transparencies.
The Outer Chute on your machine may be bent.
Please straighten the Outer Chute, and then use
transparencies again. If the machine still does not
load transparencies, call Brother Customer Service
to troubleshoot the problem with you.
Paper Handling Difficulties (Cont.)
What paper can I use?
You can use plain paper, envelopes, transparencies
and labels for laser machines. For information on
How can I clear paper
jams?
Scanning Difficulty
TWAIN Errors appear
while scanning.
Make sure the Brother TWAIN Driver is selected as
the primary source. For FAX-5750e in PaperPort®,
click File | Select Source, highlight the Brother
TWAIN Driver and click Select.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 11
DIFFICULTY
SUGGESTIONS
Copy Quality Difficulties
Vertical streaks appear Sometimes you may see vertical streaks on your
in copies.
copies. Either the scanner or the primary corona
wire for printing is dirty. Clean them both.
(See pages 13-18 to 13-20)
Print Quality Difficulties
Printouts are too dark or Adjust the print conditions by setting the Print Density
too light.
setting. It has been factory set to the middle position.
Printed pages contain
white stripes.
You may fix this by wiping the scanner windows
images and the LCD shows CHANGE DRUM
SOON, replace the drum unit with a new one.
Check the machine’s environment. Conditions
such as humidity and high temperatures may cause
this print defect to occur.
White Stripes or
Faint lmages
Printed pages are
stained with toner or
have vertical
Clean the machine’s interior and the primary
corona wire is at the home position. If after
cleaning, you still see dark stripes or toner stains
and the LCD shows CHANGE DRUM SOON,
replace the drum unit with a new one.
stripes.
Dark Stripes or
Toner Stains
Printed pages have
Make sure that you use paper that meets the
white in black text and specifications. Rough surface or thick media can
graphic areas.
cause the problem. If you still see white spots and
the LCD shows CHANGE DRUM SOON,
replace the drum unit with a new one.
Check the machine’s environment; conditions such
as high humidity may cause this situation to occur.
White Spots
13 - 12 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
DIFFICULTY
SUGGESTIONS
Print Quality Difficulties (CONTINUED)
Toner scatters and stains Adjust the print conditions by setting the Print
the printed page.
Density setting. Remove the drum unit and clean
that you use paper that meets specifications. (See
pages 2-6.) If you still have scattered toner and the
LCD shows CHANGE DRUM SOON, replace
the drum unit with a new one.
Scattering Toner
Check the machine’s environment. Conditions
such as humidity and high temperatures may cause
this print defect to occur.
The whole page is
printed black.
Also, do not use heat-sensitive paper because it
will cause this problem. After cleaning, if the
printed pages are still black and the LCD shows
CHANGE DRUM SOON, replace the drum unit
with a new one.
Black Page
Nothing is printed on
the page.
Make sure that the toner cartridge is not empty.
Wipe the electric terminals. (See Routine
Make sure that a torn piece of paper does not
remain on the scanner window.
White page
Printed pages are
marked at regular
intervals.
Marks may disappear by themselves. Try copying
multiple pages to clear this problem. Marks may
occur if the machine has not been used for a long time.
A possible cause is that the surface of the drum is
scratched. You must then replace the drum unit with
a new one. If the marks do not disappear, it may be
that the drum was marked or damaged by excessive
exposure to light. In this case, replace the drum unit
with a new one.
Example of Regular
Marks
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 13
DIFFICULTY
SUGGESTIONS
Print Quality Difficulties (CONTINUED)
Printed pages are
blurred at the center or
at either edge.
Certain environmental conditions such as humidity
and high temperatures may cause this condition to
occur. Make sure the machine is placed on a flat,
horizontal surface. Remove the drum unit with the
toner cartridge installed. Try rocking them from side
to side. You may clear a blurred page by wiping the
scanner windows with a clean soft cloth. (See
and the LCD shows CHANGE DRUM SOON,
replace the drum unit with a new one.
Blurred Page
Ghost images appear on Adjust the print conditions by setting the Print
that meets the specifications. Rough surfaces or
thick media can cause a ghost image.
the printed page.
Ghost Images
The drum unit is a consumable item and it is necessary to replace it periodically.
Note
13 - 14 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Packing and Shipping the Machine
Whenever you transport the machine, use the packing materials that came with
your machine. Also, follow the steps below to pack the machine so it won’t be
damaged, which would void the machine’s warranty.
1
2
3
Remove the telephone line cord and unplug the machine from the AC outlet.
Open the front cover.
Remove the drum unit.
Caution
Remove the drum unit and toner
cartridge assembly. Leave the toner
cartridge installed in the drum unit.
4
Place the drum unit and toner
cartridge assembly into the plastic bag
and seal the bag.
5
6
Close the front cover. Fold down the
front output bin extension. Remove
the telephone line cord, document
tray, document support, handset, and
handset cord, and pack them.
If Cassette #2 is
connected, unplug
the modular cable
from the modular
jack of the Brother
machine.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 15
7
If you have the Cassette #2 option, carefully pick up the machine and remove
Cassette #2 to pack it separately.
Cassette #2
8
Pack additional parts (cord, paper cassette, printed materials) in the carton.
Bottom
Layer
If you are returing the machine to Brother as part of the Exchange Service, pack
Note
only the machine. Keep all separate parts to use with your “Exchange” machine.
Caution
Be sure to take out any optional memory upgrade boards or network cards
before packing the machine.
13 - 16 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
Top
Layer
Middle
Layer
9
Close the carton and tape it shut.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 17
Routine Maintenance
Keep your machine in optimum condition by cleaning it on a regular basis. It is
a good idea to clean the drum unit during this routine. Avoid using thinners or
other organic solvents and do not use water.
Cleaning the Document Scanner
1
Unplug the telephone line, and then the power cord.
When you reconnect these lines later, connect the power cord first, and then the
telephone line.
2
3
Lift the control panel cover.
Clean the white bar and glass cover
under the white bar.
Moisten a small, clean, soft, lint-free
cloth with isopropyl alcohol and
carefully remove dirt from the glass
cover and the white bar.
Cleaning the Printer
Caution
I Do not use isopropyl alcohol to remove dirt from the control panel. It maxy crack the
panel.
I Do not use isopropyl alcohol to clean the scanner window.
I Do not touch the scanner window with your finger.
I The drum unit contains toner, so handle it carefully. If toner scatters and your hands
or clothes get dirty, immediately wipe or wash it off with cold water.
1
Open the front cover.
2
Remove the drum unit assembly.
13 - 18 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
WARNING
Just after you have used the machine, some internal parts of the machine are
extremely HOT! When you open the front cover of the machine, never touch
the shaded parts as shown in the diagram below.
HOT!
3
Gently clean the scanner window by wiping with a clean soft dry cloth. Do not
use isopropyl alcohol.
Scanner Window
Cleaning the Drum Unit
We recommend placing the drum unit on a drop cloth or large disposable paper
to avoid spilling and scattering toner.
1
2
Clean the primary corona wire inside the drum unit by gently sliding the tab
from right to left several times.
Return the tab and snap it into the Home position (M).
Corona Wire
Tab
Home Position (
)
Caution
If the tab is not at the Home position, printed pages may have vertical stripes.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 19
3
Reinstall the drum unit into the machine.
4
5
Close the front cover.
Plug in the power cord first, and then plug in the telephone cord.
Replacing the Toner Cartridge
The machine can print up to 6,000 pages using a high yield toner cartridge.
When the toner cartridge is running low, the display showsTONER LOW. The
machine is supplied with a standard toner cartridge that must be replaced after
approximately 3,000 pages. Actual page count will vary depending on your
average document type (i.e., standard letter, detailed graphics).
It is a good idea to keep a new toner cartridge ready for use when you see the
toner low warning.
Discard the used toner cartridge according to local regulations, keeping it
separate from domestic waste. Be sure to seal the toner cartridge tightly so toner
powder does not spill out of the cartridge. If you have questions, call your local
waste disposal office.
We recommend that you clean the machine when you replace the toner
cartridge.
Toner Empty Indicator
When the toner cartridge is running low, the LCD shows TONER LOW and
the Toner Empty icon on the control panel flashes on and off to indicate the
toner is low.
Toner Empty Icon
LCD
The Toner Empty icon appears and the LCD shows TONER EMPTY. Once
this icon appears, your machine will not resume printing until you install a new
toner cartridge.
13 - 20 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
WARNING
Just after you use the machine, some internal parts of the machine will be
extremely HOT! So, never touch the shaded parts shown in the illustration.
HOT!
1
Open the front cover and pull out the drum unit.
Place the drum unit on a drop cloth or large piece of disposable paper to avoid
spilling and scattering the toner.
2
Hold down the lock lever on the right as you pull the toner cartridge out of the
drum unit.
Lock
Lever
Caution
Handle the toner cartridge carefully. If toner scatters on your hands or clothes,
immediately wipe it off or wash it with cold water.
3
Unpack the new toner cartridge. Place the used toner cartridge into the
aluminum bag and discard it according to local regulations.
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 21
Caution
I Wait to unpack the toner cartridge until immediately before you install it into the
machine. If a toner cartridge is left unpacked for a long period of time, the toner life
is shortened.
I You can use only a genuine Brother Toner Cartridge (TN-430 or TN-460), which is
specially formulated to ensure top print quality. Using another brand of toner cartridge
may void your machine’s warranty. Warranty coverage does not apply to problems
caused by the use of 3rd party Toner, 3rd party Toner cartridge or 3rd party Drum unit.
4
Gently rock the toner cartridge
from side to side five or six times
to distribute the toner evenly
inside the cartridge.
5
6
Remove the protective cover.
Install the new toner cartridge
into the drum unit until it clicks
into place.
Drum Unit
Toner Cartridge
Corona Wire
7
Clean the primary corona
wire inside the drum unit by
gently sliding the blue tab
from right to left several
times. Return the blue tab to
the Home position before
reinstalling the drum unit
assembly.
Tab
Home Position (
)
13 - 22 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
8
Reinstall the drum unit and close the
front cover.
Replacing the Drum Unit
The machine uses a drum unit to create print images on paper. If the LCD shows
CHANGE DRUM SOON, the drum unit is near the end of its life and it is time
to purchase a new one.
Even if the LCD shows CHANGE DRUM SOON, you may be able to continue
printing without having to replace the drum unit for a while. However, if there
is a noticeable deterioration in the output print quality (even before
CHANGE DRUM SOON is shown), then the drum unit should be replaced.
You should clean the machine when you replace the drum unit.
(See Page 13-19.)
Caution
When removing the drum unit, handle it carefully because it contains toner. If
toner scatters and your hands or clothes get dirty, immediately wipe or wash
with cold water.
The drum unit is a consumable item, and it is necessary to replace it
periodically. There are many factors that determine the actual drum life, such
as temperature, humidity, type of paper and how much toner you use for the
number of pages per print job. The estimated drum life is up to 20,000 pages.
The actual number of pages your drum will print may be significantly less than
these estimates. Because we have no control over the many factors that
determine the actual drum life, we cannot guarantee a minimum number of
pages that will be printed by your drum.
WARNING
Just after you have used the
machine, some internal parts
of the machine are extremely
HOT!
HOT! So please be careful.
Follow these steps to replace
the drum unit:
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
13 - 23
1
2
Open the front cover.
Remove the old drum unit.
Place the drum unit on a drop cloth or
disposable paper to avoid scattering
toner.
3
Hold down the lock lever on the right
and pull the toner cartridge out of the
drum unit assembly.
Lock
Lever
Discard the used drum unit according to local regulations, keeping it separate
from domestic waste. Be sure to seal the drum unit tightly so toner powder does
not spill out of the unit. If you have questions, call your local waste disposal
office.
4
5
Wait to unpack the new drum unit until immediately before installing it. Place the old
drum unit into the aluminium bag, and then discard it according to local regulations.
6
7
8
Reinstall the new drum unit, keeping the front cover open.
Press Clear.
Press 1 and when the LCD shows ACCEPTED,
and then close the front cover.
REPLACE DRUM?
1.YES 2.NO
Caution
If toner scatters and your hands or clothes get dirty, immediately wipe off or
wash with cold water.
Checking the Drum Life
You can see the percentage of the drum’s life that remains available.
1
2
Press Menu, 2, 0, 3.
3.DRUM LIFE
For five seconds, the LCD shows the available
percentage of drum life.
DRUM LIFE
REMAINING:70%
Even if the remaining drum life is 0%, you may continue to use the drum unit
until you have a print quality problem.
13 - 24 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E
14
Important Information
14
Standard telephone and FCC Notices
These notices are in effect on models sold and
used in the United States only.
This equipment is hearing-aid compatible.
When programming emergency numbers or making test calls to emergency
numbers:
I Remain on the line and briefly explain to the dispatcher the reason for the call
before hanging up.
I
Perform these activities in the off-peak hours, such as early morning or late evening.
This equipment complies with Part 68 of the FCC rules and the requirements adopted
by the ACTA. On the backside of this equipment is a label that contains, among other
information, a product identifier in the format US: AAAEQ##TXXXX. If requested,
this number must be provided to the telephone company.
You may safely connect this equipment to the telephone line by means of a
standard modular jack, USOC RJ11C.
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A compliant telephone cord and modular
plug is provided with this product. It is designed to be connected to a compatible
modular jack that is also compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected to a
telephone line. Excessive RENs on a telephone line may result in the devices not
ringing in response to an incoming call. In most but not all areas, the sum of RENs
should not exceed five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001, the REN for this product is
part of the product identifier that has the format US:AAAEQ##TXXXX.The
digits represented by ## are the REN without a decimal point (e.g., 06 is a REN
of 0.6). For earlier products, the REN is separately shown on the label.
If this equipment causes harm to the telephone network, the telephone company
will notify you in advance that temporary discontinuance of service may be
required. But if advance notice isn't practical, the telephone company will notify
the customer as soon as possible. Also, you will be advised of your right to file
a complaint with the FCC if you believe it is necessary.
I M P O R T A N T I N F O R M A T I O N
14 - 1
The telephone company may make changes in its facilities, equipment,
operations or procedures that could affect the operation of the equipment. If this
happens the telephone company will provide advance notice in order for you to
make necessary modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information,
equipment is causing harm to the telephone network, the telephone company
may request that you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state
public utility commission, public service commission or corporation
commission for information.
If your home has specially wired alarm equipment connected to the telephone
line, ensure the installation of this equipment does not disable your alarm
equipment. If you have questions about what will disable alarm equipment, call
your telephone company or a qualified installer.
If you are not able to solve a problem with your machine, call Brother Customer
WARNING
For protection against the risk of electrical shock, always disconnect all cables
from the wall outlet before servicing, modifying or installing the equipment.
This equipment may not be used on coin service lines provided by the
telephone company or connected to party lines.
Brother cannot accept any financial or other responsibilities that may be the
result of your use of this information, including direct, special or consequential
damages. There are no warranties extended or granted by this document.
Laser Safety
This equipment is certified as a Class I laser product under the U.S. Department
of Health and Human Services (DHHS) Radiation Performance Standard
according to the Radiation Control for Health and Safety Act of 1968. This
means that the equipment does not produce hazardous laser radiation.
Since radiation emitted inside the equipment is completely confined within
protective housings and external covers, the laser beam cannot escape from the
fax machine during any phase of user operation.
FDA Regulations
U.S. Food and Drug Administration (FDA) has implemented regulations for
laser products manufactured on and after August 2, 1976. Compliance is
mandatory for products marketed in the United States. One of the following
labels on the back of the machine indicates compliance with the FDA
regulations and must be attached to laser products marketed in the United States.
14 - 2
I M P O R T A N T I N F O R M A T I O N
Manufactured
BROTHER CORP. (ASIA) LTD.
BROTHER BUJI NAN LING FACTORY
Gold Garden Industry, Nan Ling Village, Buji, Rong Gang, Shenzhen, China.
This product complies with FDA radiation performance standards,
21 CFR Subchapter J.
WARNING
Use of controls, adjustments or performance of procedures other than those
specified in this manual may result in hazardous invisible radiation exposure.
Caution
Changes or modifications not expressly approved by Brother Industries, Ltd.
may void the user’s authority to operate the equipment.
Internal laser radiation
Max. Radiation Power 5 mW
Wave Length
Laser Class
760 - 810 nm
Class IIIb (Accordance with 21 CFR Part 1040.10)
Federal Communications Commission (FCC)
Declaration of Conformity (For USA Only)
Responsible
Party:
Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700
declares, that the products
Product Name: FAX-4100e
FAX-4750e
FAX-5750e
comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
I M P O R T A N T I N F O R M A T I O N
14 - 3
I Reorient or relocate the receiving antenna.
I Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Ask the dealer or an experienced radio/TV technician for help.
Important
Changes or modifications not expressly approved by Brother Industries, Ltd.
could void the user’s authority to operate the equipment.
Industry Canada Compliance Statement
(For Canada Only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du
Canada.
Warranty
You use the IEEE-1284 shielded parallel cable provided by Brother Industries,
Important Safety Instructions
1
2
3
4
Read all of these instructions.
Save them for later reference.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use liquid or
aerosol cleaners. Use a damp cloth for cleaning.
5
6
Do not place this product on an unstable cart, stand, or table. The product may
fall, causing serious damage to the product.
Slots and openings in the cabinet and the back or bottom are provided for
ventilation. To ensure reliable operation of the product and to protect it from
overheating, these openings must not be blocked or covered. The openings
should never be blocked by placing the product on a bed, sofa, rug, or other
similar surface. This product should never be placed near or over a radiator or
heater. This product should never be placed in a built-in installation unless
proper ventilation is provided.
7
This product should be operated from the type of power source indicated on the
label. If you are not sure of the type of power available, ask your dealer or local
power company.
14 - 4
I M P O R T A N T I N F O R M A T I O N
8
9
This product is equipped with a 3-wire grounding type plug, a plug having a
third (grounding) pin. This plug will fit into only a grounding-type power outlet.
This is a safety feature. If you are unable to insert the plug into the outlet, contact
your electrician to replace your obsolete outlet. Do not defeat the purpose of the
grounding-type plug by using an adapter.
Do not allow anything to rest on the power cord. Do not place this product where
people can walk on the cord.
10 If an extension cord is used with this product, make sure that the total ampere
ratings on the products plugged into the extension cord do not exceed the
extension cord ampere rating. Also, make sure that the total of all products
plugged into the wall outlet does not exceed 15 amperes (USA only).
11 Never push objects of any kind into this product through cabinet slots, since they
may touch dangerous voltage points or short out parts resulting in the risk of fire
or electric shock. Never spill liquid of any kind on the product.
12 This product does not have an ON/OFF switch. Therefore, it is very important
that you have easy access to the main plug and the main socket to which the plug
is connected, in case the main power to the Brother machine must be
disconnected quickly.
13 Unplug this product from the wall outlet and refer servicing to Authorized
Service Personnel under the following conditions:
A When the power cord is damaged or frayed.
B If liquid has been spilled into the product.
C If the product has been exposed to rain or water.
D If the product does not operate normally when the operating instructions
are followed. Adjust only those controls that are covered by the operating
instructions. Improper adjustment of other controls may result in damage
and will often require extensive work by a qualified technician to restore
the product to normal operation.
E
F
If the product has been dropped or the cabinet has been damaged.
If the product exhibits a distinct change in performance, indicating a need
for service.
14 Do not attempt to service this product yourself, as opening or removing covers may
expose you to dangerous voltage points and/or other risks, and may void your warranty.
Refer all servicing to Authorized Service Personnel. A list of Authorized Service
Centers has been included for your convenience, or you may contact Customer Service
for your nearest Brother Authorized Service Center. (See Brother Numbers, page i. )
15 To protect your product against power surges, we recommend the use of a power
protection device (Surge Protector).
I M P O R T A N T I N F O R M A T I O N
14 - 5
16 When using your telephone equipment, basic safety precautions should always
be followed to reduce the risk of fire, electric shock and injury to persons,
including the following:
• Do not use this product near water (for example, near a bathtub, sink,
swimming pool or in a wet basement).
• Do not use the machine’s telephone during an electrical storm (there is the
remote possibility of an electrical shock) or to report a gas leak in the
vicinity of the leak.
• Use only the power cord indicated in this manual.
Trademarks
Brother is a registered trademark of Brother Industries, Ltd.
The Brother logo is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother Industries, Ltd.
© Copyright 1996–2002 Brother Industries, Ltd. All rights reserved.
TextBridge and PaperPort are registered trademarks of ScanSoft, Inc.
Windows and Windows NT, Microsoft, MS-DOS, Excel and Word are
registered trademarks of Microsoft in the U.S. and other countries.
NT is a trademark of Northern Telecom Limited.
Macintosh and Quick Draw are registered trademarks and iMac, iBook and
TrueType are trademarks of Apple Computer, Inc.
Centronics is a trademark of Genicom Corporation.
Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko
Epson Corporation.
Hewlett Packard is a registered trademark and HP LaserJet II, IIP, and IID are
trademarks of Hewlett-Packard Company.
IBM, IBM PC, and Proprinter are registered trademarks of International
Business Machines Corporation.
Hammermill copyplus white is a registered trademark of International Paper.
All other terms and brand and product names mentioned in this manual
are registered trademarks of their respective companies.
14 - 6
I M P O R T A N T I N F O R M A T I O N
G
Glossary
ADF (Automatic Document Feeder) Originals can be placed in the ADF and scanned one
at a time automatically.
Auto Dial List A listing of names and numbers stored in One Touch and Speed Dial memory,
in numerical order.
automatic fax transmission Sending a fax without picking up the handset or pressing Hook.
Automatic Redial If the fax did not go through because the line was busy, the Brother machine
redials the number.
Auto Reduction Reduces the size of incoming faxes.
Backup Print (Not available for FAX-4100e) Sets your Brother machine to print a copy of
faxes that are received and stored in memory.
Batch Transmission As a cost savings feature, all delayed faxes to the same fax number will
be sent as one transmission.
Beeper The sound the keys make when they are pressed, an error occurs or a document has been
received or transmitted.
Beeper Volume Volume setting for the beep when you press a key or make an error.
Broadcasting The ability to send the same fax message to more than one location.
Caller ID A service purchased from the Telephone Company that lets you see the number (or
name) of the party calling you. Your Brother machine stores the latest callers so you can print
a Log, view caller information, register selected callers as auto dial numbers.
Cancel Job Cancels a programmed job, like Delayed Fax or Polling.
CNG tones The special tones (beeps) sent by fax machines during automatic transmission to
tell the receiving machine that a fax machine is calling.
communication error (or Comm. Error) An error during fax sending or receiving, usually
caused by line noise or static.
coding method Method of coding the information contained in an original. All fax machines
must use a minimum standard of Modified Huffman (MH). Your Brother machine is capable
of greater compression methods: Modified Read (MR) Modified Modified Read (MMR) and
Joint Bi-level Image export working Group (JBIG) if the receiving machine has the same
capability.
compatibility group The ability of one fax unit to communicate with another. Compatibilty is
assured between ITU-T Groups.
Contrast A setting that compensates for dark or light originals, by lightening dark documents
or darkening light originals.
G - 1
Cover Page Prints a page at the other party’s machine that contains the sender and recipient’s
name and fax number, number of pages and comment. You can generate an electronic cover
page at the other end with pre-programmed information from memory or you can print a
sample cover page to fax with your original.
Cover Page Message The comment that is on the Cover Page. This is a programmable
feature.
Delayed Fax Sends your fax at a later time that day.
Delayed Timer You can program a certain time each day that all delayed faxes will be sent on
a first come/first served basis.
Distinctive Ring A service purchased from your telephone company that provides another
phone number on an existing phone line. The Brother machine uses the new number to
simulate a dedicated fax line.
drum unit A printing device for your machine.
Dual Access Your Brother machine can scan outgoing faxes or scheduled jobs into memory at
the same time it is sending a fax or receiving or printing an incoming fax.
Easy Receive Enables your Brother machine to respond to CNG tones if you interrupt a fax
call by answering it.
ECM (Error Correction Mode) Detects errors during fax transmission and automatically
resends the page(s) that had an error.
extension phone A telephone on the fax number that is plugged into a separate wall jack.
external phone A TAD (telephone answering device) or telephone that is plugged into the
EXT jack of your Brother machine.
F/T Ring Time The length of time the Brother machine rings (when the receive mode setting is
FAX/TEL) to notify you to pick up a voice call that it answered.
Fax Activity Report Lists information about the last 200 incoming and outgoing faxes. TX
means Transmit. RX means Receive.
Fax Forwarding Sends a fax received in memory to another preprogrammed fax number.
Fax Receive Code Press this code ( 51) when you answer a fax call from an extension or
external phone.
Fax Storage You can print stored faxes later, or retrieve them from another location using Fax
Forwarding, Paging, or Remote Retrieval commands.
FAX/TEL You can receive faxes and telephone calls. Do not use this mode if you are using a
telephone answering device (TAD).
fax tones The signals sent by sending and receiving fax machines while communicating
information.
Fine Mode Resolution is 203 × 196 dpi. It is used for small print and graphs.
gray scale The shades of gray available for copying and faxing photographs.
Group number A combination of One Touch and Speed Dial numbers that are stored on a One
Touch key for Broadcasting.
Help List By pressing the Reports key and 1, you can get a printout of the complete Menu so
you can use it to program your Brother machine when you do not have the Owner’s Manual
with you.
G - 2
Interval The preprogrammed time period between automatically printed Fax Activity Reports.
You can print Activity Reports on demand without interrupting this cycle.
LCD (liquid crystal display) The LCD screen on the Brother machine that shows interactive
messages during On-Screen Programming and defaults to the date and time when the machine
is idle.
manual fax When you press Hook—OR—lift the handset so you can hear the receiving fax
machine answer before you press Fax Start to begin transmission.
Menu mode Programming mode for changing the settings of your Brother machine.
Multi-Function Link® Pro Suite software (Not available for FAX-4100e and
FAX-4750e) Turns your Brother machine into a printer and a scanner and enables PC faxing
using the Brother machine.
One Touch Keys on the Brother machine’s control panel where you can store numbers for easy
dialing. You must use a separate key for each number.
Out of Paper Reception Receives faxes into the machine’s memory when the machine is out
of paper.
Overseas mode Makes temporary changes to the fax tones to accommodate noise and static
on overseas phone lines.
Paging Feature enables your fax unit to call your pager when a fax message is received into its
memory.
Pause Allows you to place a 3.5 second delay in the dialing sequence stored on One Touch and
Speed Dial numbers.
Photo mode A resolution setting that uses varying shades of gray for the best representation of
photographs.
Polling The process of a fax machine calling another fax machine to retrieve waiting fax
messages.
Pulse A form of dialing on a telephone line.
Real Time Transmission When memory is full, send documents in real time.
Remaining Jobs You can check which jobs are waiting in memory and cancel jobs
individually.
Remote Activation Allows you to transfer a fax call, answered at an external or extension
phone, to the Brother machine.
Remote Retrieval Access The ability to access your Brother machine remotely from a touch
tone phone.
Remote Retrieval Access Code The four-digit code (159 ) that allows you to call your
Brother machine to retrieve fax messages or change fax storage settings.
Resolution The number of vertical and horizontal lines per inch. See: Standard, Super Fine and
Photo.
Ring Delay The number of rings before the Brother machine answers in FAX mode.
Ring Volume Volume setting for the Brother machine’s ring.
scanning The process of sending an electronic image of an original paper document into your
computer.
G - 3
ScanSoft® PaperPort® for Brother (Not available for FAX-4100e and FAX-4750e)
Document management application where you can view received faxes and scanned originals.
ScanSoft® TextBridge® OCR (Not available for FAX-4100e and FAX-4750e)
Optional Character Recognition (OCR) software that converts a scanned image of text into
text you can edit in your word processing application.
Search You can scroll through an alphabetical listing on the LCD of the One Touch and Speed
Dial numbers you stored.
Speaker Volume You can set the volume when your Brother machine is on Hook.
Speed Dial A preprogrammed number for easy dialing. You must press the Speed Dial button
and then a three-digit code (two-digit code for FAX-4100e) to start the dialing process.
Standard resolution 203 × 98 dpi. It is used for regular size text and quickest transmission.
Station ID The stored information that appears on the top of faxed pages. It includes the
sender’s name and fax number.
Super Fine resolution 203 × 392 dpi. Best for very small print and line art.
TAD (telephone answering device) You can connect an external TAD to the EXT. jack for
EXT. TEL/TAD mode.
Telephone Answer Code (FAX/TEL mode only) When the Brother machine answers a
voice call, it double-rings. You can pick up at an extension or external phone by pressing this
code (#51).
temporary settings You can select certain options for each fax transmission or copy you
make without changing the default settings.
Tone A form of dialing on the telephone line used for Touch Tone telephones.
toner cartridge Accessory that holds toner for the drum unit on Brother laser models.
Toner Save A process of affixing less toner to the page to extend the life of the toner cartridge.
This will make the print on received documents significantly lighter.
transmission The process of sending documents over the phone lines from your Brother
machine to the receiving fax machine.
Transmission Verification Report A listing of each transmission, showing caller ID, date,
time, and number of pages.
True Type fonts The fonts that are used in the Windows® operating systems. If you install the
Brother True Type fonts, more types of fonts will be available for Windows® applications.
User Settings List Printed report of your Brother machine’s settings.
G - 4
S
Specifications
S
Product Description
The FAX-4100e and FAX-4750e are plain paper fax models.
The FAX-5750e is a plain paper fax model with PC interface.
General
Memory Capacity
8MB
Paper
Paper Specifications for the Cassette
Cut Sheet
Basis Weight:
Caliper:
16 to 28 lb. (60 to 105 g/m2)
0.003 to 0.005 inches. (0.08 to 0.13 mm)
4% to 6% by weight
Moisture Content:
Manual Feed Slot
Cut Sheet
Envelopes
Basis Weight:
Caliper:
16 to 43 lb.
20 to 24 lb.
(60 to 161 g/m2)
(75 to 90 g/m2)
0.003 to 0.008 inches.
(0.08 to 0.2 mm)
0.003 to 0.005 inches.
(0.084 to 0.14 mm)
Moisture Content: 4% to 6% by weight
4% to 6% by weight
Copy
Copy Speed
up to 15 pages/minute (letter size paper)
Multiple Copies
Stacks up to 99 pages
Sorts copies
Enlarge/Reduce
Resolution
50% to 200% (in increments of 1%)
600 dpi class
P R O D U C T D E S C R I P T I O N
S - 1
Fax
Compatibility
Coding System
ITU-T Group 3
MH/MR/MMR (FAX-4100e)
MH/MR/MMR/JBIG (FAX-4750e, FAX-5750e)
Modem Speed
33600/31200/28800/26400/24000/19200/16800/14400/
12000/9600/7200/4800/2400
Automatic Fallback:
Document Input Width
5.8 inches to 8.5 inches (148 mm to 216 mm)
Document Input Length 3.9 inches to 14.1 inches (100 mm to 360 mm)
Printing Width
Scanning Width
8.2 inches (208 mm)
8.15 inches (207 mm)
Automatic Document
Feeder (ADF)
Up to 30 pages*
With Conditions: Up to 50 pages*
Paper Cassette
Gray Scale
250 sheets (20 lb)
64 levels
Polling Types
Contrast Control
Standard or Sequential
Automatic/Super Light/Super Dark
(Manual setting using control panel keys)
Resolution • Horizontal 203 dot/inch (8 dot/mm)
• Vertical
Standard—98 line/inch (3.85 line/mm)
Fine, Photo—196 line/inch (7.7 line/mm)
Superfine, Photo—392 line/inch (15.4 line/mm)
LCD (Liquid Crystal Display) 16 characters × 2 Lines
One Touch dial
32 stations
Speed Dial
100 stations (FAX-4100e)
200 stations (FAX-4750e, FAX-5750e)
Broadcasting
Up to 182 locations; Up to 6 Groups (FAX-4100e)
Up to 282 locations; Up to 6 Groups
(FAX-4750e, FAX-5750e)
Memory Transmission
Up to 400 pages**
Up to 500 pages***
Automatic Redial
3 times at 5 minute intervals
Out of Paper Reception
Up to 500 pages** (FAX-4100e)
Up to 600 pages*** (FAX-4750e, FAX-5750e)
Speaker Type
Auto Answer
Monitor
0, 1, 2, 3 or 4 rings
*
Using standard 17 lb to 24 lb paper.
** “Pages” refers to the “Brother Standard Chart No.1” with MMR Coding
System and Standard Resolution.
*** “Pages” refers to the “Brother Standard Chart No.1” with JBIG Coding
System and Standard Resolution.
Specifications and printed materials are subject to change without prior notice.
S - 2
F A X
Scanner (Not available for FAX-4100e.
Option for FAX-4750e. Standard for 5750e.)
Scanner operations are not available for FAX-4100e.
Download the Scanner Driver for FAX-4750e from:
TWAIN Compliant
Document Size
Yes
ADF Width: 5.8" to 8.5" (148 mm to 216 mm)
ADF Length: 3.9" to 14.1" (100 mm to 360 mm)
Resolution
Up to 9,600 × 9,600 (interpolated)
Up to 300 × 600 (optical)
Scanning/Printing Width 8.15 inches (208 mm)
Automatic Document
Feeder (ADF)
Up to 30 pages*
With Conditions: Up to 50 pages*
Gray Scale
256 levels
Consumable Items
Toner cartridge Life Expectancy:
Up to 6,000 pages/high yield toner cartridges
Up to 3,000 pages/standard toner cartridges
(when printing letter size or A4 paper at 5% print coverage)
Toner life expectancy will vary depending upon the type of average print job.
Drum Unit Life Expectancy: up to 20,000 pages
There are many factors that determine the actual drum life, such as temperature,
humidity, type of paper, toner you use and number of pages per print job.
Electrical and Environment
Temperature
Humidity
Operating 50 - 90.5° F (10 - 32.5° C)
Storage 32 - 104° F (0 - 40° C)
Operating: 20 to 80% (without condensation)
Storage: 20 to 80% (without condensation)
Warm-Up
First Print
Max. 25 seconds at 73.4° F (23° C)
15 seconds (using Letter size paper in paper
cassette)
Power Source
120V AC 50/60Hz (USA and Canadian Version
Only)
SCANNER (NOT AVAILABLE FOR FAX-4100E. OPTION FOR FAX-4750E. STANDARD FOR 5750E.)
S - 3
Power Consumption
Average Operating (Copying): 350 W (25° C)
Peak: 940 W
Sleep Mode: 10 W or less
Stand by: 70 W or less (25° C)
Noise
Operating: 53 dB A or less
Stand by: 30 dB A or less
Dimensions
FAX-4100e and FAX-4750e:
17.1 × 17.4 × 12.7 inches (435 × 442 × 323 mm)
FAX-5750e:
17.1 × 17.4 × 17 inches (435 × 442 × 432 mm)
Weight
FAX-4100e and FAX-4750e:
26.4 lbs/(12.0kg) (Without Carton)
FAX-5750e:
34.3 lbs/(15.5 kg) (Without Carton)
Printer
Emulation
All models
Brother Printing System for Windows®
PCL 5e (Emulation mode of HP LaserJet 5P)
FAX-5750e
Printer Driver
Windows® 95/98/98SE/Me/2000/XP and
Windows NT® Workstation Version 4.0 driver
supporting Brother Native Compression mode
and bi-directional capability
Apple® Macintosh® QuickDraw® Driver for
OS 8.5-9.2/OS X v.10/10.1
Interface
Bi-directional parallel (IEEE-1284);
USB (Universal Serial Bus) 1.1
Print Method
Electrophotography by semiconductor laser
beam scanning
Resolution
600 dots/inch
Print Quality
Normal printing mode
Economy printing mode (saves up to 50% of the
normal toner usage)
Print Speed
Up to 15 pages/minute (when loading letter size
paper from paper cassette)
Output Tray Paper Capacity 150 sheets
Manual Feed Slot
Custom size paper (2.75” × 5 to 8.5” × 14”)
Envelopes (DL, C5, Com10, Monarch)
Handles these Paper
Sizes and Types
Letter, Legal, A4, B5, A5, Executive, OHP
Envelopes, Labels, Organizer
S - 4
P R I N T E R
TrueType Fonts on CD-ROM
35 TrueType compatible soft-fonts for Windows® on the bundled CD-ROM.
(Available only for FAX-5750e.)
Computer Requirements
Minimum System Requirements
Computer Platform
& Operating System Version
Processor
Minimum Speed
Minimum Recommended Available Hard
RAM
RAM
Disk Space
95, 98, 98SE
Pentium 75MHz
Pentium 150MHz
Pentium 75MHz
Pentium 133MHz
Pentium 233MHz
24MB
32MB
Me
Windows®
Operating
Systems
32MB
64MB
64MB
NT® Workstation 4.0
2000 Professional
XP1
50MB
128MB
OS 8.5 – 8.51 (Printing Only)
Apple®
Macintosh®
Operating
Systems3
OS 8.6 – 9.2
(Printing and Scanning)
50MB
All base models meet minimun requirements
Mac OS X v.10/10.1 (Printing Only) 2
NOTE: USB is not supported under Windows® 95 or Windows NT® 4.0
All registered trademarks referenced herein are the property of their respective companies.
1
Third party USB ports are not supported.
2
3
P R I N T E R
S - 5
Parallel Interface Specifications
Interface Connector
Printer Side:
Amphenol FCN-685J036-L/X or equivalent
A shielded cable should be used.
Pin Assignment
Pin No.
Signal
Direction
Input
Input
Input
Input
Input
Input
Input
Input
Input
Output
Output
Output
Output
Input
-
Pin No.
19
Signal
0V(S.G.)
0V(S.G.)
0V(S.G.)
0V(S.G.)
0V(S.G.)
0V(S.G.)
0V(S.G.)
0V(S.G.)
0V(S.G.)
0V(S.G.)
0V(S.G.)
0V(S.G.)
INPUT PRIME
FAULT
N.C.
Direction
1
2
DATA STROBE
DATA 1
DATA 2
DATA 3
DATA 4
DATA 5
DATA 6
DATA 7
DATA 8
ACKNLG
BUSY
-
20
-
3
21
-
4
22
-
5
23
-
6
24
-
7
25
-
8
26
-
9
27
-
10
11
12
13
14
15
16
17
18
28
-
29
-
PE
30
-
SLCT
31
Input
AUTO FEED
N.C.
32
Output
33
-
0V (S.G.)
0V (S.G.)
+5V
-
34
N.C.
-
-
-
35
N.C.
-
36
SLCT IN
Input
USB (Universal Serial Bus) Interface Specifications
Pin Assignment
Pin No.
Signal
Vol (+5V)
- Data
1
2
3
4
Serial Data -
Serial Data +
+ Data
Ground
S - 6
P R I N T E R
Resident Fonts (For FAX-5750e Only)
The following bitmapped fonts are resident in the machine.
Brougham 10 (12 point)
Brougham 12 (10 point)
upright/normal
upright/normal
Letter Gothic 16.66 (8.5 point) upright/normal
(Portrait and Landscape are available for the above.)
Symbol Sets/Character Sets
*HP mode
• ISO14 JIS ASCII
• ISO57 Chinese
• ISO11 Swedish
• HP Spanish
• Roman 8
• ISO Latin 1
(ECMA-94)
• ISO60 Norwegian 1
• ISO61 Norwegian 2
• ISO4 UK
• ISO17 Spanish
• ISO10 Swedish
• ISO16 Portuguese • ISO25 French
• ISO84 Portuguese • ISO69 French
• ISO85 Spanish
• PC-8
• HP German
• ISO21 German
• ISO15 Italian
• ISO6 ASCII
• Legal
• PC-8 D/N
• PC-8 Turkish
• PC-850
• PC-852
• ISO2 IRV
• PC-863
• PC-860
• PC-865
If you want to know which characters are in each symbol/character set, print the
CHARSETS.PRN file from “The Print Form” option in the Direct Access
Menu of the Remote Printer Console Program.
P R I N T E R
S - 7
The following table shows characters available only in the corresponding
character set. The numbers at the top of the table are code values with which
characters are to be replaced in the Roman 8 character set. For other characters,
see character set of Roman 8.
S - 8
P R I N T E R
Fax Storage
fax, stand-alone
D
dialing
drum unit
E
F
fax
codes
Fax Forwarding
G
Groups
I - 2
I N D E X
phone line
polling
J
jacks
EXT. jack on machine
EXT. jack on machine external telephone
power
L
M
manual
Print
Menu mode
printer
O
One Touch numbers
R
P
paper
I N D E X
I - 3
resolution
fax (Standard, Fine, Super Fine, Photo)
if you are having difficulty
S
U
Serial Number how to find ... see inside
front cover
V
volume, setting
Speed Dial
W
warranties
T
Disclaimer–User Installation of Memory
TAD (telephone answering device), exter-
nal
toner cartridge
troubleshooting
I - 4
I N D E X
Remote Retrieval Access Card
If you plan to receive fax messages while away from your machine, carrying the
Remote Retrieval Access Card printed below will serve as a convenient
reminder of the retrieval procedures. Simply cut out the card and fold it to fit
your wallet or organizer. Keeping it handy will help you derive the full benefit
of your machine’s Forwarding, Paging and Remote Retrieval features.
ADR
C
CSE
A
TIREVAL
R
MTOE
R
Fold
Fold
C A R D
R - 1
Fold
Fold
R - 2
C A R D
EQUIPMENT ATTACHMENT LIMITATIONS
(For Canada Only)
NOTICE:
This equipment meets the applicable Industry Canada Terminal Equipment
Technical Specifications. This is confirmed by the registration number. The
abbreviation, IC, before the registration number signifies that registration
was performed based on a Declaration of Conformity indicating that
Industry Canada technical specifications were met. It does not imply that
Industry Canada approved the equipment.
NOTICE:
The REN assigned to each terminal equipment provides an indication of the
maximum number of terminals allowed to be connected to a telephone
interface. The termination on an interface may consist of any combination
of devices subject only to the requirement that the sum of the Ringer
Equivalence Numbers of all the devices does not exceed five.
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807-0911 USA
Brother International Corporation (Canada) Ltd.
1 rue H tel de Ville,
Dollard-des-Ormeaux, QC, Canada H9B 3H6
Visit us on the World Wide Web
These machines are made for use in the USA and Canada only. We cannot
recommend using them overseas because it may violate the
Telecommunications Regulations of that country and the power requirements
of your multi-function center may not be compatible with the power available
in foreign countries. Using USA or Canada models overseas is at your
own risk and may void your warranty.
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