ACER AT310 F1 User Manual

AT310 F1 Series  
User Guide  
iii  
Information for your safety and  
comfort  
Safety instructions  
Read these instructions carefully. Keep this document for future reference.  
Follow all warnings and instructions marked on the product.  
Turning the product off before cleaning  
Unplug this product from the wall outlet before cleaning. Do not use liquid  
cleaners or aerosol cleaners. Use a damp cloth for cleaning.  
CAUTION for power cord  
Observe the following guidelines when connecting and disconnecting power to  
the power supply unit:  
Install the power supply unit before connecting the power cord to the AC  
power outlet.  
Unplug the power cord before removing the power supply unit from the  
computer.  
If the system has multiple sources of power, disconnect power from the  
system by unplugging all power cords from the power supplies.  
CAUTION for accessibility  
Be sure that the power outlet you plug the power cord into is easily accessible  
and located as close to the equipment operator as possible. When you need to  
disconnect power to the equipment, be sure to unplug the power cord from the  
electrical outlet.  
Warnings  
Place this product in the upright position and not on its side.  
Do not use this product near water.  
Do not place this product on an unstable cart, stand or table. If the product  
falls, it could be seriously damaged.  
Slots and openings are provided for ventilation to ensure reliable  
operation of the product and to protect it from overheating. These  
openings must not be blocked or covered. The openings should never be  
blocked by placing the product on a bed, sofa, rug or other similar surface.  
This product should never be placed near or over a radiator or heat  
register, or in a built-in installation unless proper ventilation is provided.  
       
iv  
Never push objects of any kind into this product through cabinet slots as  
they may touch dangerous voltage points or short-out parts that could  
result in a fire or electric shock. Never spill liquid of any kind onto or into  
the product.  
To avoid damage of internal components and to prevent battery leakage,  
do not place the product on a vibrating surface.  
Never use it under sporting, exercising, or any vibrating environment  
which will probably cause unexpected short current or damage rotor  
devices, HDD, Optical drive, and even exposure risk from lithium battery  
pack.  
Using electrical power  
This product should be operated from the type of power indicated on the  
marking label. If you are not sure of the type of power available, consult  
your dealer or local power company.  
Do not allow anything to rest on the power cord. Do not locate this  
product where people will walk on the cord.  
If an extension cord is used with this product, make sure that the total  
ampere rating of the equipment plugged into the extension cord does not  
exceed the extension cord ampere rating. Also, make sure that the total  
rating of all products plugged into the wall outlet does not exceed the fuse  
rating.  
Do not overload a power outlet, strip or receptacle by plugging in too  
many devices. The overall system load must not exceed 80% of the branch  
circuit rating. If power strips are used, the load should not exceed 80% of  
the power strip's input rating.  
This product's power supply is equipped with a three-wire grounded plug.  
The plug only fits in a grounded power outlet. Make sure the power outlet  
is properly grounded before inserting the power supply plug. Do not insert  
the plug into a non-grounded power outlet. Contact your electrician for  
details.  
Warning! The grounding pin is a safety feature. Using a power outlet that is  
not properly grounded may result in electric shock and/or injury.  
Note: The grounding pin also provides good protection from unexpected  
noise produced by other nearby electrical devices that may interfere with  
the performance of this product.  
Use the product only with the supplied power supply cord set. If you need  
to replace the power cord set, make sure that the new power cord meets  
the following requirements: detachable type, UL listed/CSA certified, VDE  
approved or its equivalent, 4.6 meters (15 feet) maximum length.  
v
Product servicing  
Do not attempt to service this product yourself, as opening or removing covers  
may expose you to dangerous voltage points or other risks. Refer all servicing to  
qualified service personnel.  
Unplug this product from the wall outlet and refer servicing to qualified service  
personnel when:  
The power cord or plug is damaged, cut or frayed.  
Liquid was spilled into the product.  
The product was exposed to rain or water.  
The product has been dropped or the case has been damaged.  
The product exhibits a distinct change in performance, indicating a need  
for service.  
The product does not operate normally after following the operating  
instructions.  
Note: Adjust only those controls that are covered by the operating  
instructions, since improper adjustment of other controls may result in  
damage and will often require extensive work by a qualified technician to  
restore the product to normal condition.  
CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only  
with the same or equivalent type recommended by the manufacturer. Dispose  
of used batteries according to the manufacturer’s instructions.  
vi  
Additional safety information  
Your device and its enhancements may contain small parts. Keep them out of  
the reach of small children.  
Disposal instructions  
Do not throw this electronic device into the trash when  
discarding. To minimize pollution and ensure utmost protection  
of the global environment, please recycle. For more  
information on the Waste from Electrical and Electronics  
Equipment (WEEE) regulations, visit  
www.acer-group.com/public/Sustainability/sustainability01.htm.  
Mercury advisory  
For projectors or electronic products containing an LCD/CRT  
monitor or display: Lamp(s) inside this product contain mercury and  
must be recycled or disposed of according to local, state or federal  
laws. For more information, contact the Electronic Industries Alliance at  
www.eiae.org. For lamp-specific disposal information, check  
www.lamprecycle.org.  
Tips and information for comfortable use  
Computer users may complain of eyestrain and headaches after prolonged use.  
Users are also at risk of physical injury after long hours of working in front of a  
computer. Long work periods, bad posture, poor work habits, stress,  
inadequate working conditions, personal health and other factors greatly  
increase the risk of physical injury.  
Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis,  
tenosynovitis or other musculoskeletal disorders. The following symptoms may  
appear in the hands, wrists, arms, shoulders, neck or back:  
numbness, or a burning or tingling sensation  
aching, soreness or tenderness  
pain, swelling or throbbing  
stiffness or tightness  
coldness or weakness  
If you have these symptoms, or any other recurring or persistent discomfort  
and/or pain related to computer use, consult a physician immediately and  
inform your company's health and safety department.  
The following section provides tips for more comfortable computer use.  
   
vii  
Finding your comfort zone  
Find your comfort zone by adjusting the viewing angle of the monitor, using a  
footrest, or raising your sitting height to achieve maximum comfort. Observe  
the following tips:  
Refrain from staying too long in one fixed posture.  
Avoid slouching forward and/or leaning backward.  
Stand up and walk around regularly to remove the strain on your leg  
muscles.  
Take short rests to relax your neck and shoulders.  
Avoid tensing your muscles or shrugging your shoulders.  
Install the external display, keyboard and mouse properly and within  
comfortable reach.  
If you view your monitor more than your documents, place the display at  
the center of your desk to minimize neck strain.  
Taking care of your vision  
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive  
room lighting, poorly focused screens, very small typefaces and low-contrast  
displays could stress your eyes. The following sections provide suggestions on  
how to reduce eyestrain.  
Eyes  
Rest your eyes frequently.  
Give your eyes regular breaks by looking away from the monitor and  
focusing on a distant point.  
Blink frequently to keep your eyes from drying out.  
Display  
Keep your display clean.  
Keep your head at a higher level than the top edge of the display so your  
eyes point downward when looking at the middle of the display.  
Adjust the display brightness and/or contrast to a comfortable level for  
enhanced text readability and graphics clarity.  
Eliminate glare and reflections by:  
Placing your display in such a way that the side faces the window or  
any light source.  
Minimizing room light by using drapes, shades or blinds.  
Using a task light.  
Changing the display's viewing angle.  
viii  
Using a glare-reduction filter.  
Using a display visor, such as a piece of cardboard extended from the  
display's top front edge.  
Avoid adjusting your display to an awkward viewing angle.  
Avoid looking at bright light sources, such as open windows, for extended  
periods of time.  
Developing good work habits  
Develop the following work habits to make your computer use more relaxing  
and productive:  
Take short breaks regularly and often.  
Perform some stretching exercises.  
Breathe fresh air as often as possible.  
Exercise regularly and maintain a healthy body.  
ix  
Regulations and safety notices  
FCC notice  
This device has been tested and found to comply with the limits for a Class B  
digital device pursuant to Part 15 of the FCC rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential  
installation. This device generates, uses, and can radiate radio frequency energy  
and, if not installed and used in accordance with the instructions, may cause  
harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this device does cause harmful interference to radio or television  
reception, which can be determined by turning the device off and on, the user  
is encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the device and receiver.  
Connect the device into an outlet on a circuit different from that to which  
the receiver is connected.  
Consult the dealer or an experienced radio/television technician for help.  
Notice: Shielded cables  
All connections to other computing devices must be made using shielded cables  
to maintain compliance with FCC regulations. In compliance with FCC  
regulations, use shielded cables to connect to other computing devices. A dual-  
link cable is recommended for DVI output.  
Notice: Peripheral devices  
Only peripherals (input/output devices, terminals, printers, etc.) certified to  
comply with the Class B limits may be attached to this equipment. Operation  
with non-certified peripherals is likely to result in interference to radio and TV  
reception.  
Caution  
Changes or modifications not expressly approved by the manufacturer could  
void the user's authority, which is granted by the Federal Communications  
Commission, to operate this computer.  
     
x
Operation conditions  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference,  
and (2) this device must accept any interference received, including interference  
that may cause undesired operation.  
Notice: Canadian users  
This Class B digital apparatus complies with Canadian ICES-003.  
Remarque à l'intention des utilisateurs canadiens  
Cet appareil numérique de la classe B est conforme a la norme NMB-003 du  
Canada.  
Compliant with Russian regulatory certification  
Notice for Australia  
For safety reasons, only connect headsets with a  
telecommunications compliance label. This includes customer equipment  
previously labelled permitted or certified.  
Notice for New Zealand  
1
The grant of a Telepermit for any item of terminal equipment indicates  
only that Telecom has accepted that the item complies with minimum  
conditions for connection to its network. It indicates no endorsement of  
the product by Telecom, nor does it provide any sort of warranty. Above  
all, it provides no assurance that any item will work correctly in all respects  
with another item of Telepermitted equipment of a different make or  
model, nor does it imply that any product is compatible with all of  
Telecom's network services.  
2
3
This equipment is not capable, under all operating conditions, of correct  
operation at the higher speeds for which it is designed. Telecom will accept  
no responsibility should difficulties arise in such circumstances.  
Some parameters required for compliance with Telecom's Telepermit  
requirements are dependent on the equipment (PC) associated with this  
device. The associated equipment shall be set to operate within the  
following limits for compliance with Telecom's Specifications:  
a
There shall be no more than 10 call attempts to the same number  
within any 30 minute period for any single manual call initiation, and  
b
The equipment shall go on-hook for a period of not less than 30  
seconds between the end of one attempt and the beginning of the  
next call attempt.  
xi  
4
Some parameters required for compliance with Telecom's Telepermit  
requirements are dependent on the equipment (PC) associated with this  
device. In order to operate within the limits for compliance with Telecom's  
specifications, the associated equipment shall be set to ensure that  
automatic calls to different numbers are spaced such that there is not less  
than 5 seconds between the end of one call attempt and the beginning of  
another.  
5
6
This equipment shall not be set up to make automatic calls to Telecom's  
111 Emergency Service.  
This device is equipped with pulse dialing while the Telecom standard is  
DTMF tone dialing. There is no guarantee that Telecom lines will always  
continue to support pulse dialing.  
7
Use of pulse dialing, when this equipment is connected to the same line as  
other equipment, may give rise to bell tinkle or noise and may also cause a  
false answer condition. Should such problems occur, the user should NOT  
contact the telecom Fault Service.  
8
9
This equipment may not provide for the effective hand-over of a call to  
another device connected to the same line.  
Under power failure conditions this appliance may not operate. Please  
ensure that a separate telephone, not dependent on local power, is  
available for emergency use.  
xii  
Laser compliance statement  
The optical drive used with this computer is a laser product.  
The optical drive's classification label (shown below) is located on the drive.  
CLASS 1 LASER PRODUCT  
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE  
TO BEAM.  
Appareil à laser de classe 1  
Attention : Radiation laser visible et invisible en cas d’ouverture. Éviter toute  
exposition aux rayons.  
Laserprodukt der Klasse 1  
Achtung: Beim Öffnen werden unsichtbare Laserstrahlen freigelegt. Setzen Sie  
sich diesen Strahlen nicht aus.  
Prodotto laser di classe 1  
Attenzione: Radiazioni laser invisibili in caso d’apertura. Evitare l’esposizione ai  
raggi.  
Producto láser de Clase 1  
Precaución: Cuando está abierta, hay radiación láser. Evite una exposición al  
haz de luz.  
Produto Laser de Classe 1  
Precaução: Radiação laser invisível quando aberto. Evite exposição ao feixe.  
Laserproduct klasse 1  
Voorzichtig: Onzichtbare laserstraling indien geopend. Voorkom blootstelling  
aan straal.  
Digital audio output statement  
The optical connector contains no laser or light emitting diode (LED) more than  
Class I.  
Radio device regulatory notice  
Note: Below regulatory information is for models with wireless LAN and/or  
Bluetooth only.  
General  
This product complies with the radio frequency and safety standards of any  
country or region in which it has been approved for wireless use. Depending on  
configurations, this product may or may not contain wireless radio devices (such  
as wireless LAN and/or Bluetooth modules).  
 
xiii  
Declaration of Conformity for EU countries  
Hereby, Acer, declares that this system is in compliance with the essential  
requirements and other relevant provisions of Directive 1999/5/EC.  
List of applicable countries  
This device must be used in strict accordance with the regulations and  
constraints in the country of use. For further information, please contact local  
office in the country of use. Please see http://ec.europa.eu/enterprise/rtte/  
implem.htm for the latest country list.  
ENEGY STAR  
ENERGY STAR qualified products save you money by reducing  
energy cost and protecting the environment without sacrificing  
features or performance. Acer is proud to offer our customers  
products with the ENERGY STAR mark.  
What is ENERGY STAR?  
Products that are ENERGY STAR qualified use less energy and prevent  
greenhouse gas emissions by meeting strict energy efficient guidelines set by  
the U.S. Environmental Protection Agency. Acer is committed to offer products  
and services worldwide that help customers save money, conserve energy and  
improve the quality of our environment. The more energy we can save through  
higher energy efficiency, the more we reduce greenhouse gases and the risks of  
climate change. For more information, go to www.energystar.gov or  
www.energystar.gov/powermanagement.  
Note: The statement above is applicable only to Acer system with an  
ENERGY STAR sticker.  
 
xiv  
Regulations and safety notices  
1 System tour  
System notes  
1
External and internal structure  
Front panel  
3
Rear panel  
Internal components  
System boards  
Mainboard  
2 System setup  
18  
19  
Setting up the system  
Connecting peripherals  
Front connections  
Rear connections  
Turning on the system  
Power-on problems  
Configuring the system OS  
Turning off the system  
31  
32  
34  
36  
36  
38  
41  
41  
44  
Installation precautions  
ESD precautions  
Pre-installation instructions  
Post-installation instructions  
Configuring the hard disk drive  
Accessing the drive bays  
Guidelines for configuring hard disk drives  
Determining the drive status  
Installing and removing a hard disk drive  
Installing an additional hard disk drive with carrier  
Opening the server  
Removing and installing the side panel  
Configuring a 5.25" storage device  
Replacing the processor and heatsink fan assembly  
Removing and installing the heatsink fan assembly  
Upgrading the processor  
xvi  
Upgrading the system memory  
Installing an expansion card  
4 System BIOS  
82  
82  
BIOS overview  
Entering BIOS Setup  
BIOS setup primary menus  
BIOS setup navigation keys  
Main menu  
Advanced menu  
Processor Configuration  
Memory Configuration  
ATA Controller Configuration  
Serial Port Configuration  
PCI Configuration  
Power menu  
Security menu  
Setting a system password  
Changing a system password  
Removing a system password  
Server Management menu  
System Information  
Console Redirection  
Event Log Configuration  
Boot menu  
Exit menu  
5 System troubleshooting  
Resetting the system  
Initial system startup problems  
Initial troubleshooting checklist  
Hardware diagnostic testing  
91  
92  
93  
94  
95  
95  
96  
96  
97  
Checking the boot-up status  
Verifying the condition of the storage devices  
Confirming loading of the operating system  
Specific problems and corrective actions  
Server management overview  
RAID configuration utilities  
103  
MEGARAID SAS 8204ELP configuration  
Rack installation information  
System rack installation  
Vertical mounting hole pattern  
Installing the system into the rack  
Using Acer Smart Console  
Software Installation  
129  
129  
132  
135  
147  
149  
151  
152  
Prerequisites on remote management PC  
Installing the Java Tool  
Installing the UPnP tool  
Configuring the BMC NIC settings  
Accessing Acer Smart Console  
Acer Smart Console user interface  
System status indicator  
System Information  
Server Health  
Configuration  
Remote Control  
Maintenance  
KVM Remote Console Utility  
Menu bar  
Index  
155  
xviii  
1 System tour  
   
1 System tour  
2
System notes  
AT310 F1 server is a single-processor tower server designed to meet the  
needs of various network environments. The server board is based on  
Intel® 2-chip architecture and supports the Intel Core i3, Intel Xeon  
3400 series or Pentium processors. The server system features six DDR3-  
1333 DIMM slots that support both Unbufferred ECC and Registered  
DIMMs, four PCI-E slots and one 32-bit/33 MHz PCI slot, onboard SATA  
SW RAID with RAID 0, 1, 5 or 10 support, onboard Baseboard  
Management Controller (BMC), iKVM feature, and an integrated VGA  
with 32 MB memory. The server accepts up to three optical devices and  
four hot-pluggable SATA/SAS hard disk drives, configurable for RAID 0,  
1, 5 or 10.  
The server’s tool-less chassis design allows for easy hardware access and  
set up in both tower and rack-mount configurations.  
 
3
External and internal structure  
Front panel  
No.  
1
Icon  
Component  
Optical drive  
Description  
Disk drive for reading CD, VCD, and  
DVD contents.  
2
3
5.25" drive bays  
Bezel door  
Allow installation of additional  
storage devices.  
Unlock and open the bezel door to  
power on the server and access the  
server’s hard drives and USB ports.  
4
5
Security keylock  
Secures the bezel door to protect the  
server unit from unauthorized access.  
3.5-inch hard disk  
drive (HDD) bay  
Supports four 3.5-inch hot-plug SATA/  
SAS hard disk drives.  
         
1 System tour  
4
No.  
6
Icon  
Component  
Description  
Power button  
Press to turn the server on/off, or to  
put it in standby mode.  
7
8
Power state  
indicator  
Indicates the power status. (green)  
System ID  
indicator  
Indicates the system ID button on the  
rear panel is pressed or activated  
through IPMI. (blue)  
9
HDD activity  
indicator  
Indicates the status of a system hard  
disk drive. (green)  
10  
11  
12  
13  
System status/fault  
indicator  
Indicates the status of the systems  
operations. (green/amber)  
LAN port 1 activity  
indicator  
Indicates the system network 1  
connection status. (green)  
LAN port 2 activity  
indicator  
Indicates the system network 2  
connection status. (green)  
USB 2.0 ports  
Connect to USB devices.  
   
5
Front panel LED indicator status  
LED  
color  
LED  
state  
LED indicator  
Status  
Power state  
indicator  
Green  
Green  
On  
S0: Power On  
S1: Sleep  
Blink (1 Hz with at  
50% duty cycle)  
N/A  
Off  
S4  
N/A  
Off  
S5  
HDD activity  
indicator  
Green  
N/A  
Blink  
Off  
HDD access  
No access and  
No HDD fault  
System  
status/fault  
indicator  
Green  
Green  
On  
System ready/No alarm  
Blink (1 Hz with at  
50% duty cycle)  
System ready but some  
CPU functions and DIMM  
may be degraded or  
damaged  
Amber  
On  
Critical alarm (critical  
power modules, voltage  
power supply, critical  
temperature and voltage  
… etc. failure)  
Amber  
N/A  
Blink (1 Hz with at  
50% duty cycle)  
Non-critical Alarm (non-  
critical temperature and  
voltage)  
Off  
System not ready (POST  
error/NMI event/CPU or  
terminator missing, … etc.)  
LAN activity  
indicators  
Green  
Green  
N/A  
On  
LAN link/No access  
LAN access  
Blink  
Off  
LAN1  
LAN2  
Disconnect/Idle  
 
1 System tour  
6
LED  
color  
LED  
state  
LED indicator  
Status  
System ID  
indicator  
N/A  
Off  
On  
Normal  
Blue  
System ID button pressed  
7
Rear panel  
No.  
1
Icon  
Component  
Description  
Power supply  
module cord  
socket  
Connect the system power cord here.  
2
3
4
Main power  
supply module  
Provides the system’s main power  
supply.  
PS/2 mouse  
port  
Connects to a PS/2 mouse.  
PS/2 keyboard  
port  
Connects to a PS/2 keyboard.  
5
6
Monitor port  
Serial port  
Connects to monitors.  
Connects to serial devices.  
             
1 System tour  
8
No.  
7
Icon  
Component  
Description  
Gigabit LAN  
port  
Connects to an internet or intranet  
network.  
8
9
USB 2.0 ports  
Connect to USB devices.  
Server  
management  
port (10/100)  
Reserved for remote management of  
server.  
10  
System ID  
button  
Press to mark the server unit within a  
server group (when rack mounted) for  
purpose of identification during  
servicing or maintenance procedures.  
(blue)  
11  
12  
PCI slot covers  
System fan  
Protect the vacant expansion slots.  
Regulates the system airflow.  
LAN port LED indicator status  
LED indicator  
LED color  
N/A  
LED state  
Off  
Status  
RJ-45 LED  
(left)  
No connection or  
10 Mbps  
Green  
Amber  
Yellow  
Yellow  
On  
100 Mbps  
On  
1000 Mbps  
RJ-45 LED  
(right)  
On  
Active connection  
Transmit/Receive activity  
Blinking  
     
9
Internal components  
No.  
1
Component  
Power supply  
2
DIMM modules  
Sliders for the 5.25" devices  
HDD carriers  
3
4
5
Mainboard  
6
PCI slot lock  
7
Heatsink fan assembly  
System fan  
8
       
1 System tour  
10  
System boards  
Mainboard  
No.  
1
Code  
Description  
MS  
KB  
PS/2 mouse port (top)  
PS/2 keyboard port (bottom)  
     
11  
No.  
2
Code  
Description  
COM1  
VGA  
Serial port (top)  
VGA port (bottom)  
3
4
GLAN1  
LAN1 port (top)  
USB ports (bottom)  
GLAN2  
LAN2 port (top)  
USB ports (bottom)  
5
BMC_LAN  
SW1  
Server management port  
System ID button  
6
7
ATX CPU  
ATX  
8-pin ATX power connector  
24-pin ATX power connector  
Power supply PSMI connector  
DDR3 DIMM slots  
8
9
PWR_DET  
10  
DIMM 2A,  
DIMM 2B,  
DIMM 2C,  
DIMM 1A,  
DIMM 1B,  
DIMM 1C  
11  
12  
13  
14  
15  
16  
17  
U1  
Processor socket  
BAT  
FAN3  
IPMB  
Battery  
System fan 3 cable connector  
IPMB header (for an IPMI card)  
Select jumpers  
NMI_BTN  
NMI button  
BPB_SMBUS  
Backplane board system management bus  
(SMBUS) connector  
18  
19  
U2  
Intel 3420 PCH chipset  
SATA0-3  
Mini-SAS port (supports 4 ports, SATA only)  
1 System tour  
12  
No.  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
Code  
Description  
SATA4  
SATA5  
CASE_OPEN  
CLR_CMOS1  
USB1  
SATA 4 port  
SATA 5 port  
Chassis intrusion header  
Clear CMOS jumper  
Front USB1 cable connector  
Internal USB connector  
Front panel connector  
Connects to serial port  
PCI slot (32-bit/33 MHz, 3.3 V)  
PCI-E x8 slot (x4 signal)  
PCI-E x16 slot (x8 signal)  
PCI-E x4 slot (x1 signal)  
BMC controller  
USB2  
F_PANEL  
COM2  
PCI5  
PCI4  
PCI3  
PCI2  
U28  
PCI1  
PCI-E x8 slot (x8 signal)  
FAN2  
System fan 2 cable connector  
Connects to the rear system fan  
35  
FAN4  
System fan 4 cable connector  
13  
Mainboard jumper settings  
No.  
1
Code  
Jumper  
Default Setting  
BIOS_WP  
BIOS data  
1-2 Close: Normal (default setting)  
write protect  
2-3 Close: Enable BIOS write  
protect  
2
PASSWORD  
Set  
Supervisor  
Password  
1-2 Close: Set Supervisor Password  
(default setting)  
2-3 Close: Clear Supervisor  
Password  
3
4
BIOS_RVCR  
CLR_CMOS1  
BIOS recovery  
Clear CMOS  
1-2 Close: Normal (default setting)  
2-3 Close: Enable BIOS recovery  
1-2 Close: Normal (default setting)  
2-3 Close: Clear CMOS  
 
1 System tour  
14  
Backplane board and jumper settings  
No.  
1
Code  
J2  
Description  
SMBUS connector  
Connects to mainboard or RAID card  
2
J1  
SMBUS (W83792D) connector  
Connects to enclosure IC  
3
4
CN1/X1  
CN2/X2  
Power connector  
Power connector  
   
15  
No.  
5
Code  
J20  
Description  
MG9082 configuration setting  
Close 1-2: CONF 8  
Close 2-3: reserve (CONF9)  
6
7
8
9
J12  
MG9082 upgrade/debug header  
SGPIO connector  
SGPIO_JP1  
SATA0-3  
J21  
Mini-SAS port (supports 4 ports)  
LM75 address setting  
Close 1-2: 0X94  
Close 2-3: reserve (0X96)  
10  
11  
J3  
SMBUS connector  
Connects to backplane cascade  
SATA/SAS_3,  
SATA/SAS_2,  
SATA 0-3 connectors  
SATA/SAS_1,  
SATA/SAS_0  
1 System tour  
16  
2 System setup  
   
2 System setup  
18  
Setting up the system  
Pre-installation requirements  
Selecting a site  
Before unpacking and installing the system, select a suitable site for  
the system for maximum efficiency. Consider the following factors  
when choosing a site for the system:  
Near a grounded power outlet.  
Clean and dust-free.  
Stable surface free from vibration.  
Well-ventilated and away from sources of heat.  
Secluded from electromagnetic fields produced by electrical  
devices such as air conditioners, radio and TV transmitters, etc.  
Checking the package contents  
Check the following items from the package:  
AT310 F1 system  
AT310 F1 accessory box  
If any of the above items is damaged or missing, contact your dealer  
immediately.  
Save the boxes and packing materials for future use.  
     
19  
Connecting peripherals  
Refer to the illustration below for specific connection instructions on  
the peripherals you want to connect to the system.  
Front connections  
       
2 System setup  
20  
Rear connections  
Note: Consult the operating system manual for information on  
how to configure the network setup.  
Caution: Do not route the power cord where it will be walked on  
or pinched by items placed against it. The server is designed to be  
electrically grounded (earthed). To ensure proper operation, plug  
the power cord into a properly grounded AC outlet only.  
   
21  
Turning on the system  
After making sure that you have properly set up the system, applied  
power and connected all the necessary peripherals, you can now  
power on the system. Follow the procedure below.  
1
Open the bezel door.  
(1) Unlock the bezel door.  
(2) Pull it open.  
     
2 System setup  
22  
Press the power button.  
2
The system starts up and displays a welcome message on the  
monitor. After that, a series of power-on self-test (POST) messages  
appears. The POST messages indicate if the system is running well  
or not.  
Note: If the system does not turn on or boot after pressing the  
power button, go to the next section for the possible causes of the  
boot failure.  
Aside from the POST messages, you can determine if the system is in  
good condition by checking if the following occurred.  
The power status indicator on the front panel lights up blue.  
The Num Lock, Caps Lock and Scroll Lock indicators on the  
keyboard light up.  
   
23  
Power-on problems  
If the system fails to boot after you have applied power, check the  
following factors that might have caused the boot failure.  
The external power cord may be loosely connected.  
Check the power cord connection from the power outlet to the  
power cord socket on the rear panel. Make sure that the cord is  
properly connected to the power outlet and to the power cord  
socket.  
No power comes from the grounded power outlet.  
Have an electrician check your power outlet.  
Loose or improperly connected internal power cables.  
Check the internal cable connections. If you are not confident to  
perform this step, ask a qualified technician to assist you.  
Warning! Make sure all power cords are disconnected from the  
electrical outlet before performing this task.  
Note: If you have gone through the preceding actions and the  
system still fails to boot, ask your dealer or a qualified technician  
for assistance.  
   
2 System setup  
24  
Configuring the system OS  
Acer Smart Setup assists you to conveniently install your choice of  
operating.  
Note: To purchase the Acer Smart Setup software, contact your  
local Acer representative.  
To start using Acer Smart Setup, follow the steps below.  
1
2
Locate the Smart Setup disc included in the system package.  
If an optional optical drive is not installed in the server, connect an  
external optical drive to your system. Press the Stop/Eject button  
on the optical drive to eject the disc tray.  
3
4
When the disc tray slides open, insert the Smart Setup disc with the  
label side of the disc facing upward.  
Note: When handling the disc, hold it by the edges to avoid  
smudges or fingerprints.  
Gently press the disc down to make sure that it is properly  
inserted.  
Caution! While pressing the disc, be careful not to bend the disc  
tray. Make sure that the disc is properly inserted before closing  
the disc tray. Improper insertion may damage both the disc and  
the optical drive.  
5
6
7
Press the drive Stop/Eject button again to close the disc tray.  
On the Acer Smart Setup window, select OS Installation.  
Follow all onscreen instructions.  
For more information, refer to the Smart Setup Help file.  
Note: Acer Smart Setup only supports the Microsoft Windows  
Server, Red Hat Enterprise Linux, and SUSE Linux Enterprise Server  
operating systems. The Windows or Linux installation disc(s) is  
required when you install the OS with Smart Setup.  
         
25  
Turning off the system  
There are two ways to turn off the server—via software or via  
hardware. The software procedure below applies to a system running  
on a Windows OS. For other shutdown procedures, refer to the related  
user documentation.  
To turn off the system via software:  
1
Press <Ctrl> + <Alt> + <Delete> on the attached keyboard or click  
Start on the Windows taskbar.  
2
3
Select Shut Down.  
Select Shut Down from the drop-down menu, then click OK.  
To turn off the system via hardware:  
If you cannot shut down the server via software, press the power  
button for at least four seconds. Quickly pressing the button may put  
the server in a Suspend mode only.  
       
2 System setup  
26  
3 System upgrades  
 
3 System upgrades  
28  
Installation precautions  
Before you install any server component, it is recommended that you  
read the following sections first. These sections contain important ESD  
precautions along with pre-installation and post-installation  
procedures.  
ESD precautions  
Electrostatic discharge (ESD) can damage static-sensitive hardware  
components, such as the processor, disk drives, and the system board.  
Always observe the following precautions before you install a server  
component:  
Do not remove a component from its protective packaging until  
you are ready to install it.  
Do not touch the component pins, leads, or circuitry.  
Components with a Printed Circuit Board (PCB) assembly should  
always be laid with the assembly-side down.  
Wear a wrist grounding strap and attach it to a metal part of the  
server before handling components. If a wrist strap is not  
available, maintain contact with the server throughout any  
procedure requiring ESD protection.  
Keep the work area free of nonconductive materials, such as  
ordinary plastic assembly aids and foam packing.  
Pre-installation instructions  
Perform the steps below before you open the server or before your  
remove or replace any component.  
Warning! Failure to properly turn off the server before you start  
perform any hardware configuration may cause serious damage  
and bodily harm. Do not attempt the procedures described in the  
following sections unless you are a qualified service technician.  
1
2
3
Turn off the server and all connected peripherals.  
Unplug all power cables from their outlets.  
Disconnect all telecommunication cables from their ports.  
               
29  
4
5
6
Place the server on a flat, stable surface.  
Open the server according to the instructions on page 36.  
Follow the ESD precautions described in the previous section when  
handling a server component.  
Post-installation instructions  
Perform the steps below after installing a server component.  
1
See to it that all components are installed according to the  
described step-by-step instructions.  
2
Reinstall any expansion board(s), peripheral(s), bracket(s) and  
system cable(s) that have previously been removed.  
3
4
5
Reinstall the side panel.  
Reconnect the power, peripheral, and telecommunication cables.  
Turn on the system.  
   
3 System upgrades  
30  
Configuring the hard disk drive  
The AT310 F1 accommodates up to four 3.5" hot-plug SATA/SAS hard  
disk drives.  
Note: Max HDD support is SKU dependent.  
Accessing the drive bays  
Since SATA/SAS drives have hot-plug capability, you do not need to  
access the inside of the chassis or power down the system to install or  
replace SATA/SAS drives. Proceed to the next step for instructions.  
Note: The operating system you use must have RAID support to  
enable the hot-plug capability of the SATA drives.  
Caution! When working around the SATA backplane, do not  
touch the backplane with any metal objects and make sure no  
cables touch the backplane. Also, regardless of how many SATA  
drives are installed, all four drive carriers must remain in the  
chassis to maintain proper airflow.  
Guidelines for configuring hard disk drives  
Observe these guidelines when replacing or installing a hard disk drive.  
Use only qualified SATA or SAS HDDs. To purchase a SATA or SAS  
HDD, contact your local representative.  
Install hard disk drives in the special drive carriers that fit in the  
hard drive bays.  
Before removing an HDD, make sure to back up all important  
system files.  
Check HDD status by checking the status LED indicators on the  
HDD carrier.  
         
31  
The recommended HDD installation order is from bottom to top.  
3
2
1
0
Determining the drive status  
Each HDD carrier features two status LED indicators to display the hard  
drive status. If you are replacing a failed HDD, determine which drive  
has failed by checking the hot-plug HDD status indicators.  
Description  
Green  
Red  
Onboard SATA or RAID card without SGPIO support  
HDD present  
On  
Off  
Off  
HDD access  
Blink  
LSI RAID card with SGPIO support  
HDD present no access  
HDD access  
On  
Off  
Blink  
On  
Off  
HDD failure  
On  
HDD removal  
Off  
Off  
HDD insertion and rebuilding  
HDD locate  
Blink (1 Hz)  
Blink (4 Hz)  
   
3 System upgrades  
32  
Installing and removing a hard disk drive  
This section describes how to install a new HDD in an empty drive bay,  
remove the HDD, and install an additional HDD.  
Installing a hard disk drive with carrier  
1
2
3
Observe the ESD precautions described on page 28.  
If necessary, unlock the bezel door then pull it open.  
Install the hard disk drive with carrier.  
(1) Use the lever to push the HDD carrier in the empty bay until it  
locks into place.  
(2) Close the HDD carrier lever.  
(3) Lock the HDD carrier.  
4
5
Close the bezel door.  
Observe the post-installation instructions on page 29.  
     
33  
Removing a hard disk drive with carrier  
If you intend to replace a HDD and need to remove the old drive,  
proceed to the instructions below.  
1
2
3
Observe the ESD precautions described on page 28.  
If necessary, unlock the bezel door then pull it open.  
Remove the hard disk drive with carrier.  
(1) Unlock the HDD carrier latch.  
(2) Slide the HDD carrier latch to release the lever.  
(3) Pull the lever and slide the carrier from the server.  
4
If you have no plans of installing a new HDD to the server, you  
must reinstall the blank HDD carrier or HDD cover to maintain  
proper airflow.  
5
6
Close the bezel door.  
Observe the post-installation instructions on page 29.  
   
3 System upgrades  
34  
Installing an additional hard disk drive with  
carrier  
If you intend to install an additional HDD, you first need to remove the  
hard disk drive cover from the hard drive bay.  
1
2
3
Observe the ESD precautions described on page 28.  
If necessary, unlock the bezel door then pull it open.  
Remove the hard disk drive cover.  
Pull the HDD cover straight out of the drive bay.  
   
35  
4
Install the hard disk drive with carrier.  
(1) Use the lever to push the HDD carrier in the empty bay until it  
locks into place.  
(2) Close the HDD carrier lever.  
(3) Lock the HDD carrier.  
5
6
Close the bezel door.  
Observe the post-installation instructions on page 29.  
36  
Opening the server  
Caution: Before you proceed, make sure that you have turned off  
the system and all peripherals connected to it. Read the  
Pre-installation instructions section on page 28.  
You need to open the server before you can install upgrade  
components. The left side panel is removable to allow access to the  
server’s internal components. Refer to the following sections for  
instructions.  
Removing and installing the side panel  
Removing the side panel  
1
2
3
4
Perform the pre-installation instructions described on page 28.  
Remove the two thumb screws on the rear edge of the side panel.  
Slide and hold the locking switch.  
Slide the side panel toward the rear of the server to disengage it  
then lift the panel away from the server.  
       
37  
Installing the side panel  
1
Perform the pre-installation instructions described on page 28.  
2
Position the side panel so that the tabs on the cover align with the  
slots on the server, then slide the side panel toward the front of  
the server until you hear a click sound.  
3
Replace the two thumb screws.  
 
3 System upgrades  
38  
Configuring a 5.25" storage device  
The two 5.25" device bays support a variety of storage devices for  
additional storage capacity and scalability.  
By default, the system ships with an optical drive installed on the  
topmost device bay. You can choose to replace these default drives, or  
you can install a new storage device on the second device bay.  
Please ensure all installed devices support the SATA interface.  
To install an optional storage device:  
1
2
3
Perform the pre-installation instructions described on page 28.  
Remove the side panel described on page 36.  
Remove the bay cover of the empty 5.25" drive bay (1).  
Keep this cover for future reinstallation.  
4
Remove the front bezel by releasing the bezel retention tabs from  
the chassis interior (2).  
5
6
7
Pull the bezel away from the server (3).  
Remove the EMI protector of the empty 5.25" drive bay (4).  
Slide the tool-less bracket to the left to unlock the bay (5).  
     
39  
8
9
Insert the new 5.25" storage device (1) and slide the tool-less  
bracket to the right in the locked position (2).  
Connect the power (3) and SATA cables (4) to the new 5.25" drive.  
10 Replace the front bezel.  
11 Observe the post-installation instructions described on page 29.  
To upgrade or replace a defective storage device:  
1
2
3
Perform the pre-installation instructions described on page 28.  
Remove the side panel described on page 36.  
Remove the front bezel. Perform steps 4 and 5 of the previous  
section.  
 
3 System upgrades  
40  
4
Disconnect the SATA (1) and power (2) cables connected to the  
storage device. Slide the tool-less bracket to the left (3) and pull  
out the device from the drive bay (4).  
5
If you intend to install a new storage device, refer to the previous  
section.  
6
7
Replace the front bezel.  
Observe the post-installation instructions described on page 29.  
41  
Replacing the processor and  
heatsink fan assembly  
Notes:  
Always connect the power cord last and always remove it before  
adding, removing or changing any hardware components. Make  
sure that you install the processor in the CPU socket before you  
install the CPU heatsink fan assembly.  
If you buy a processor separately, make sure that you use an  
Intel-certified multidirectional heatsink fan assembly only.  
Make sure to install the mainboard in the server before you  
install the CPU heatsink fan assembly.  
When receiving a mainboard without a processor pre-installed,  
make sure that the plastic CPU socket cap is in place and none of  
the socket pins is bent; otherwise, contact your retailer  
immediately.  
Removing and installing the heatsink fan  
assembly  
Removing the heatsink fan assembly  
Warning! We do not recommend that the processor or the  
heatsink assembly be removed. However, if you do need to  
uninstall the heatsink fan assembly, please follow the instructions  
below to prevent damage to the processor or the CPU socket.  
1
2
3
Perform the pre-installation instructions described on page 28.  
Remove the side panel described on page 36.  
Lay the server on its side (components showing).  
       
3 System upgrades  
42  
Remove the heatsink fan assembly.  
4
(1) Disconnect the heatsink fan assembly cable from its  
mainboard connector.  
(2) Using a screwdriver, loosen the four heatsink fan assembly  
screws from the mainboard.  
(3) Lift the heatsink fan assembly away from the processor.  
(4) Lay down the heatsink fan assembly in an upright position —  
with the thermal patch facing upward. Do not let the thermal  
patch touch the work surface.  
5
Observe the post-installation instructions described on page 29.  
 
43  
Installing the heatsink fan assembly  
Caution! The heatsink fan assembly has a thermal interface  
material (TIM) on the underside. Use caution so that you do not  
damage the TIM. If a protective film is installed on the TIM,  
remove it.  
1
2
3
4
Perform the pre-installation instructions described on page 28.  
Remove the side panel described on page 36.  
Lay the server on its side (components showing).  
Do not apply any thermal grease to the heatsink fan assembly or  
the processor die; the required amount has already been applied.  
5
Install the heatsink fan assembly.  
(1) Align then insert the heatsink fan assembly on top of the  
retention plate.  
(2) Use a long-nosed screwdriver to tighten the four heatsink fan  
assembly screws to secure the assembly.  
(3) Reconnect the heatsink fan assembly cable to its mainboard  
connector.  
6
Observe the post-installation instructions described on page 29.  
   
3 System upgrades  
44  
Upgrading the processor  
Processor configuration guidelines  
The server supports a single LGA 1156 processor socket supporting Intel  
Xeon 3400 series or Pentium and i3 series processors. The supplied  
processor may be upgraded.  
Observe the following guidelines when replacing or installing a  
processor.  
The CPU socket must always be populated. If no processor is  
installed in this socket, the system will fail to boot.  
Before removing the processor, make sure to back up all important  
system files.  
Handle the processor and the heatsink fan assembly carefully.  
Damage to either may prevent the system from functioning  
properly.  
Replacing the processor  
Warning! The processor becomes very hot when the system is on.  
Allow it to cool off first before handling.  
1
2
3
4
Perform the pre-installation instructions described on page 28.  
Remove the side panel described on page 36.  
Lay the server on its side (components showing).  
Remove the heatsink fan assembly (see "Removing the heatsink  
fan assembly" on page 41).  
5
Remove the default processor.  
(1) Press down on the load lever then release out of the retention  
tab.  
         
45  
(2) Rotate the load lever to the fully open position until the  
retention plate is completely lifted.  
(3) Grasp the processor by its edges and lift it out of its socket.  
(4) Store the old processor inside an anti-static bag.  
3 System upgrades  
46  
6
7
Remove the new processor from its protective packaging.  
Install the new processor.  
(1) Hold the processor by its edges then insert it in the socket.  
Make sure that the alignment tabs on the socket fit the two  
notches located on the edges of the processor. The pins are  
keyed in such a way that you cannot install the processor in  
the wrong orientation without bending the pins.  
(2) Close the retention plate.  
(3) Slide the retention plate tab under the retention knob.  
 
47  
(4) Engage the load lever back in place and secure the load lever  
under the load lever retention tab.  
8
Apply the thermal interface material.  
(1) Use an alcohol pad to wipe off the old thermal grease from  
both the heatsink fan assembly and the processor socket  
retention plate.  
(2) Apply a thin layer of thermal interface material before  
installing the heatsink fan assembly.  
Make sure that only a very thin layer is applied so that both  
contact surfaces are still visible.  
9
Install the heatsink fan assembly (see "Installing the heatsink fan  
assembly" on page 43).  
10 Observe the post-installation instructions described on page 29.  
   
3 System upgrades  
48  
Upgrading the system memory  
System memory interface  
The server has a total of six DIMM slots in two memory channels (1 and  
2). In each channel, the slot farthest from the CPU is slot A (DIMM1A,  
2A in blue) while the nearest one is slot C (DIMM1C, 2C in black).  
The following illustration shows the DIMM slot locations.  
Independent mode  
There are six DIMM slots in two memory channels that support two  
UDIMM modules or three RDIMM modules per channel. Depending on  
the type of processor installed, the system can support up to six RDIMM  
modules for Intel Xeon X3400 series or L3426 processor, or four  
UDIMM modules for Xeon X3400 series, L3426, Core i3 Series, Pentium  
or L3406 processor.  
For all memory modes, slot A in each channel should be populated  
first and then slot B. If slot A is empty, then slots B and C cannot be  
used.  
It is recommended to populate DIMM slots 1A first, followed by  
slots 2A, 1B, 2B, 1C and 2C.  
To maximize memory performance, install the DIMM modules in  
pairs. DIMM slots with the same slot number across memory  
channels should be populated with DIMM modules of the same  
type, size, and manufacturer.  
If mixing different DIMMs in one channel, the DIMM with higher  
rank and density should be populated from slot A.  
     
49  
Memory population for independent mode  
Channel 1  
DIMM slots  
Channel 2  
DIMM slots  
Notes  
Configuration  
1C  
X
1B  
1A  
X
2C  
X
2B  
2A  
A
B
C
D
X
X
X
X
X
X
X
X
X
X
SR, DR  
RDIMMs  
only  
Notes: 1. Place DIMMs in “X” location.  
2. DIMM population must correspond to the above tables.  
3. DIMM modules support 1 GB, 2 GB and 4 GB DIMMs.  
4. DIMM modules support 8 GB DIMMs (support depends  
on availability).  
5. Do not mix UDIMMs with RDIMMs.  
6. Use single rank and dual rank RDIMMs only for  
Configuration D.  
7. RDIMM is only supported by Intel Xeon X3400 series and  
L3426 processors.  
 
3 System upgrades  
50  
Memory identification  
Generally, there is memory information printed on the label of the  
DIMM module. Different vendors may have different formats but the  
convention is usually like this:  
Density  
Rank  
Bit organization  
Speed  
Item  
Description  
Density  
1 GB, 2 GB, 4 GB, 8 GB.  
This server supports DIMM organized by 1 Gb or 2 Gb  
DRAM chips.  
Rank  
1R = Single Rank  
2R = Dual Rank  
4R = Quad Rank  
Note: If quad rank DIMM is used, a maximum of only two  
DIMMs per channel can be supported. It is not  
recommended to mix DIMMs with different ranks in one  
system.  
Bit  
This platform supports x4 and x8. But x4 is only supported  
by Xeon X3400 series processor.  
Organization  
Speed  
PC3 - 6400 => DDR3- 800  
PC3 - 8500 => DDR3- 1066  
PC3 - 10600 => DDR3- 1333  
 
51  
Installing a memory module  
Warning! Memory of the identical size, speed, and organization  
must be installed in the same colored DIMM slots.  
1
2
3
4
Perform the pre-installation instructions described on page 28.  
Remove the side panel described on page 36.  
Lay the server on its side (components showing).  
Install the memory module.  
(1) Align the DIMM so that the notch on the slot fits the keyed  
edge of the module, then press the module at both ends to  
seat it fully in the slot.  
If you insert an DIMM but it does not fit easily in the slot, you  
have inserted it incorrectly. Reverse the orientation of the  
module and insert it again.  
(2) Firmly press the holding clips inward to lock the DIMM in  
place.  
If the holding clips do not close, the DIMM is not properly  
inserted.  
5
Observe the post-installation instructions described on page 29.  
The system automatically detects the amount of memory installed.  
Run the BIOS setup to view the new value for total system memory  
and make a note of it.  
 
3 System upgrades  
52  
Removing a memory module  
Important: Before removing any DIMM from the mainboard,  
make sure to create a backup file of all important data.  
1
2
Perform steps 1 through 3 of the previous section.  
Remove the memory module.  
(1) Press the holding clips on both sides of the slot outward to  
release the DIMM.  
(2) Gently pull the DIMM upward to remove it from the slot.  
3
If you intend to install a new DIMM, refer to the previous section,  
otherwise observe the post-installation instructions described on  
page 29.  
 
53  
Installing an expansion card  
I/O interface  
The AT310 F1 has five PCI bus slots with four separate bus segments,  
namely:  
®
PCI1 — PCI Express x8 slot (x8 bandwidth)  
®
PCI2 — PCI Express x4 slot (x1 bandwidth)  
®
PCI3 — PCI Express x16 slot (x8 bandwidth)  
®
PCI4 — PCI Express x8 slot (x4 bandwidth)  
PCI5 — PCI slot (32-bit/33 MHz, 3.3 V)  
Note: PCI1 will be disabled and signal is switched to PCI3 slot  
when a x16 PCI device is plugged in the PCI3 slot.  
To install an expansion card:  
1
2
3
4
5
Perform the pre-installation instructions described on page 28.  
Remove the side panel described on page 36.  
Lay the server on its side (components showing).  
If necessary, remove any cables that prevent access to the PCI slot.  
Locate an empty expansion slot that is compatible with the  
specification of the card you intend to install.  
         
3 System upgrades  
54  
Install the expansion card.  
6
(1) Lift the PCI slot lock securing the slot covers of the expansion  
slots.  
(2) Pull out the slot cover and store it for reassembly later.  
Caution: Do not discard the slot cover. If the expansion card is  
removed in the future, the slot cover must be reinstalled to  
maintain proper system cooling.  
Remove the expansion card from its protective packaging,  
handling it by the edges.  
55  
(3) Insert the card in the selected slot making sure that the card is  
properly seated.  
(4) Align the notch on the slot lock to the guides on the chassis  
and snap it back into the chassis securing the card into place.  
Connect the necessary cables to the expansion card as  
required.  
7
Observe the post-installation instructions described on page 29.  
When you turn on the system, the BIOS setup automatically  
detects and assigns resources to the new device (applicable only to  
Plug-and-Play expansion cards).  
3 System upgrades  
56  
4 System BIOS  
     
4 System BIOS  
58  
BIOS overview  
BIOS setup is a hardware configuration program built into the system's  
Basic Input/Output System (BIOS). Since most systems are already  
properly configured and optimized, there is no need to run this utility.  
You will need to run this utility under the following conditions.  
When changing the system configuration settings.  
When redefining the communication ports to prevent any  
conflicts.  
When modifying the power management configuration.  
When changing the password or making other changes to the  
security setup.  
When a configuration error is detected by the system and you are  
prompted ("Run Setup" message) to make changes to the BIOS  
setup.  
Note: If you repeatedly receive Run Setup messages, the battery  
may be bad. In this case, the system cannot retain configuration  
values in CMOS. Ask a qualified technician for assistance.  
BIOS setup loads the configuration values in a battery-backed  
nonvolatile memory called CMOS RAM. This memory area is not part of  
the system RAM, which allows configuration data to be retained when  
power is turned off.  
Before you run the PhoenixBIOS Setup Utility, make sure that you have  
saved all open files. The system reboots immediately after you close the  
Setup.  
Note: PhoenixBIOS Setup Utility will be simply referred to as  
"Setup" or "Setup Utility" in this guide.  
The screenshots used in this guide display default system values.  
These values may not be the same those found in your system.  
       
59  
Entering BIOS Setup  
1
Turn on the server and the monitor.  
If the server is already turned on, close all open applications, then  
restart the server.  
2
During POST, press <F2>.  
If you fail to press <F2> before POST is completed, you will need to  
restart the server.  
The Setup Main menu will be displayed showing the menu bar.  
Use the left and right arrow keys to move between selections on  
the menu bar.  
BIOS setup primary menus  
The tabs on the Setup menu bar correspond to the seven primary BIOS  
Setup menus, namely:  
Main  
Advanced  
Power  
Security  
Server Management  
Boot  
Exit  
In the descriptive table following each of the menu screenshots,  
settings in boldface are the default and suggested settings.  
         
4 System BIOS  
60  
BIOS setup navigation keys  
Use the following keys to move around the Setup Utility:  
Left and Right arrow keys – Move between selections on the menu  
bar.  
Up and Down arrow keys – Move the cursor to the field you want.  
PgUp and PgDn keys – Move the cursor to the previous and next  
page of a multiple page menu.  
Home – Move the cursor to the first page of a multiple page menu.  
End – Move the cursor to the last page of a multiple page menu.  
+ and - keys – Select a value for the currently selected field (only if  
it is user-configurable). Press these keys repeatedly to display each  
possible entry, or the Enter key to choose from a pop-up menu.  
Note: Grayed-out fields are not user-configurable.  
Enter key – Display a submenu screen.  
Note: Availability of submenu screen is indicated by a (>).  
Esc – If you press this key:  
On one of the primary menu screens, the Exit menu displays.  
On a submenu screen, the previous screen displays.  
When you are making selections from a pop-up menu, closes  
the pop-up without making a selection.  
F1 – Display the BIOS setup General Help panel.  
F9 – Press to load default system values.  
F10 – Save changes made the Setup and close the utility.  
   
61  
Main menu  
Parameter  
Description  
Option  
System BIOS  
Version  
Version number of the BIOS Setup Utility.  
Date when the BIOS Setup Utility was created.  
Build Date  
Processor  
CPU Type  
Technical specifications for the installed processor.  
Core Frequency  
Count  
Memory  
Size  
Total size of extended memory detected during POST.  
Quiet Boot  
Allows the bootup screen options to be  
modified between POST messages or  
the OEM logo. Select Disabled to  
display the POST messages. Select  
Enabled to display the OEM logo  
instead of the normal POST messages.  
Enabled  
Disabled  
   
4 System BIOS  
62  
Parameter  
Description  
Option  
Post Error Pause  
Select whether or not to pause POST  
when a boot-up error is detected.  
All, But  
Keyboard  
No Errors  
System Date  
System Time  
Sets the date following the weekday-month-day-year  
format.  
Sets the system time following the hour-minute-second  
format.  
63  
Advanced menu  
The Advanced menu display submenu options for configuring the  
function of various hardware components. Select a submenu item,  
then press <Enter> to access the related submenu screen.  
   
4 System BIOS  
64  
Processor Configuration  
Parameter  
Description  
Options  
Hyper Threading  
Technology  
Select whether to enable the Intel  
HyperThreading (HT) Technology  
function. HT enables to host  
Enabled  
Disabled  
operating system to view a single  
physical processor to appear as two  
logical processors. This can boost  
performance in OS and applications  
that are HT-compliant.  
     
65  
Parameter  
Description  
Options  
Enhanced Intel  
SpeedStep Technology  
Conventional Intel SpeedStep  
Technology switches both voltage  
and frequency in tandem between  
high and low levels in response to  
processor load.  
Enabled  
Disabled  
When enabled, the Intel Turbo  
Mode Technology field is displayed.  
Processor C1E State  
Support  
Select whether to enable the C1  
Enhanced mode for the processor.  
If enabled, all logical processors in a  
physical processor will run in a C1  
state.  
Enabled  
Disabled  
Thermal Monitor  
Protection TM1/TM2  
Enables or disables Intel CPU  
Thermal Monitor function, a CPU  
overheating protection function.  
Enabled  
Disabled  
When enabled, the CPU core  
frequency and voltage will be  
reduced when the CPU is  
overheated.  
Active Processor Cores  
Sets the active processor core.  
One Core  
Two cores  
Max Core  
Intel Virtualization  
Technology  
Select Enabled to use Virtualization  
Technology (VT) to allow one  
platform to run multiple operating  
systems and applications in  
Enabled  
Disabled  
independent partitions, creating  
multiple virtual systems in one  
physical computer.  
Execute Disable Bit  
When this item is enabled, the  
processor prevents the execution of  
code in data-only memory pages.  
This provides some protection  
against buffer overflow attacks.  
Enabled  
Disabled  
4 System BIOS  
66  
Parameter  
Description  
Options  
Intel Turbo Mode  
Technology  
When this feature is enabled, the  
processor can dynamically overclock  
one or two of its four processing  
cores to improve performance with  
applications that are not  
Enabled  
Disabled  
multithreaded or optimized for  
quad-core processors.  
Note: This field is not shown when  
the Enhanced SpeedStep  
Technology is disabled.  
Hardware Prefetcher  
If set to Enabled, the hardware  
prefetcher will prefetch streams of  
data and instructions from the main  
memory to the L2 cache in the  
forward or backward manner to  
improve CPU performance.  
Enabled  
Disabled  
Adjacent Cache Line  
Prefetch  
When enabled, cache lines are  
fetched in pairs. When disabled,  
only the required cache line is  
fetched.  
Enabled  
Disabled  
CPU Thermal Trip  
The CPU thermal trip occurs  
whenever the processor  
temperature exceeds determined  
threshold.  
Enabled  
Disabled  
BMC Action for CPU  
Thermal Trip  
Determines the BMC Action for CPU  
Thermal Trip.  
Power Off  
Power  
Cycle  
Trusted Execution  
Technology  
Intel TXT provides the protection to  
against software-based attacks  
aimed at stealing sensitive  
information.  
Enabled  
Disabled  
Lock DPR memory  
region  
Locks DPR memory region.  
Enabled  
Disabled  
Enter TXT DPR Size  
Select TXT DMA Protected Region. Value is 3-255.  
67  
Parameter  
Description  
Options  
Processor Information  
Maximum Frequency  
L2/L3 Cache Size  
Technical specifications for the installed  
processor.  
CPUID Register  
4 System BIOS  
68  
Memory Configuration  
Parameter  
Description  
Options  
Total Memory  
Effective Memory  
Total size of system memory detected during POST.  
Total size of effective memory detected during  
POST.  
Memory Frequency  
DIMM Information  
Total memory frequency detected during POST  
The size of memory installed on each of the DDR3  
DIMM slots.  
DIMM 1A/1B/1C/2A/  
2B/2C slots  
Memory Retest  
Select whether to delete the historical  
memory data log. System memory will  
be retested on the next boot-up.  
Yes  
No  
Memory Control  
Setting  
Memory control setting.  
Auto  
Manual  
     
69  
ATA Controller Configuration  
Parameter  
Serial ATA  
Description  
Options  
Enables or disables the Serial ATA.  
Enabled  
Disabled  
     
4 System BIOS  
70  
Parameter  
Description  
Options  
SATA Mode  
Selection  
When set to IDE, the SATA controller  
disables its RAID and AHCI functions  
and runs in the IDE emulation mode.  
You will not have access to the RAID  
setup utility.  
IDE  
RAID  
ACHI  
When set to AHCI, the SATA  
controller enables its AHCI  
functionality. However, its RAID  
functions will be disabled and you  
will not be able to access the RAID  
setup utility at boot time. For more  
information on AHCI, refer to the  
SATA AHCI Mode BIOS feature.  
When set to RAID, the SATA  
controller enables both its RAID and  
AHCI functions. You are allowed to  
access the RAID setup utility at boot  
time.  
SATA Port  
0/1/2/3/4/5  
Press <Enter> to configure the advanced HDD.  
Type  
Press the space bar to configure this  
parameter.  
Auto  
None  
CD-ROM  
Other ATAPI  
User  
Multisector  
Transfer  
Specifies the number of sectors per  
block for multiple sector transfers.  
Disabled  
2 Sectors  
4 Sectors  
8 Sectors  
16 Sectors  
LBA Mode  
Control  
Enabling the LBA causes Logical Block  
Addressing to be used in place of  
Cylinders, Heads & Sectors (CHS).  
Enabled  
Disabled  
32-bit I/O  
Enables/disables 32-bit IDE data  
transfers.  
Enabled  
Disabled  
71  
Parameter  
Description  
Options  
Transfer Mode  
Selects the method for moving data  
to/from the drive.  
Standard  
Fast PIO 1  
Fast PIO 2  
Fast PIO 3  
Fast PIO 4  
FPIO 3/DMA 1  
FPIO 4/DMA 2  
Ultra DMA  
Mode  
Selects the Ultra DMA mode for  
moving data to/from the drive.  
Disabled  
Mode 0  
Mode 1  
Mode 2  
Mode 3  
Mode 4  
Mode 5  
Mode 6  
4 System BIOS  
72  
Serial Port Configuration  
Parameter  
Description  
Options  
Serial Port A/B  
When set to Enabled, the system  
allows you to configure the serial  
port settings.  
Enabled  
Disabled  
Auto  
When set to Auto, the system allows  
the server BIOS or OS to select a  
configuration.  
When set to Disabled, the system  
will not display any configuration  
for the serial port.  
Base I/O Address  
Selects the base I/O address and IRQ  
setting for the selected serial port.  
3F8/IRQ4  
2F8/IRQ3  
3E8/IRQ4  
2E8/IRQ3  
     
73  
PCI Configuration  
Parameter  
Description  
Options  
PCI Slot 1/2/3/4/5  
Option ROM  
When enabled, this setting will  
initialize the device expansion ROM  
for the related PCI slot.  
Enabled  
Disabled  
Onboard LAN  
iSCSI Boot ROM  
Enables or disables the load of  
embedded Internet SCSI option ROM  
for the onboard LAN controller.  
Enabled  
Disabled  
Onboard  
NIC1/NIC2  
Enables or disables the onboard LAN  
controller.  
Onboard LAN  
iSCSI Boot ROM  
Enabled  
Disabled  
Onboard NIC1/  
NIC2 ROM  
Enables or disables the LAN option  
ROM.  
Enabled  
Disabled  
     
4 System BIOS  
74  
Advanced Chipset Configuration  
Parameter  
Description  
Options  
Intel VT for  
Directed IO  
Intel VT-d improves security and  
reliability of the systems and also  
improves performance of I/O devices  
in virtualized environment.  
Enabled  
Disabled  
Enables or disables Directed IO  
supporting Intel Virtualization  
Technology.  
   
75  
Parameter  
Description  
Options  
Disabled  
Memory ECC  
Error Log  
Identifies the memory ECC error log.  
Correctable  
Error  
Uncorrectable  
Error  
Both  
ECC Threadholds  
Identifies the ECC threadholds. Use  
“+” and “-“ keys to adjust the desire  
value.  
UnCorrectable  
pass to OS  
When set to Enabled, the system will  
skip the error and boot up  
automatically.  
Enabled  
Disabled  
Enabled  
multimedia  
Timer  
Enables or disables the onboard  
graphic device.  
Yes  
No  
Interrupt  
Remapping  
Enables or disables the Interrupt  
Remapping.  
Enabled  
Disabled  
Coherency  
Support  
Enables or disables the Coherency  
Support.  
Enabled  
Disabled  
ATS  
Enables or disables ATS.  
Enabled  
Disabled  
PassThrough  
DMA  
Enables or disables PassThrough  
DMA.  
Enabled  
Disabled  
VT-d for Port 3/5  
Enables and disables VT-d support for  
port 3 and port 5 through ATSR  
structures in the ACPI Tables.  
Enabled  
Disabled  
4 System BIOS  
76  
SystemAcoustic&PerformanceConfiguration  
Parameter  
Description  
Options  
Open-loop Thermal  
Throttle  
Enables or disables Open-loop  
Thermal Throttle.  
Enabled  
Disabled  
Temperature  
Chassis inlet  
User-defined items. Use the number keys to input  
the desired value.  
Temperature Rise  
Air speed to the  
DIMMs  
System Altitude  
Pitch between  
DIMMs  
   
77  
Parameter  
Description  
Options  
Close-loop Thermal  
Throttle  
Enables or disables Close-loop  
Thermal Throttle.  
Enabled  
Disabled  
Temperature  
hysteresis  
User-defined items. Use the number keys to input  
the desired value.  
Temperature  
guardband  
Temperature  
Chassis inlet  
Temperature Rise  
Air speed to the  
DIMMs  
System Altitude  
Pitch between  
DIMMs  
FAN Speed Control  
Enables or disables fan speed control.  
Enabled  
Disabled  
4 System BIOS  
78  
Power menu  
Parameter  
Description  
Options  
Deep Power Off  
Mode  
Enables or disables the Deep Power Off  
Mode.  
Enabled  
Disabled  
Power On by RTC  
Alarm  
Sets the system to wake up from an  
RTC alarm.  
On  
Off  
Power On by PCI  
& PCIE  
Sets the system to wake up when a PCI  
or PCIE device is detected.  
Enabled  
Disabled  
Power On by  
Modem Ring  
Sets the system to wake up when an  
incoming call is detected on the  
modem.  
Enabled  
Disabled  
Wake Up by USB  
KB/Mouse  
Sets the system to wake up when  
action on the USB keyboard or mouse  
is detected.  
Enabled  
Disabled  
   
79  
Parameter  
Description  
Options  
After Power  
Failure  
Defines the power state to resume to  
after the system shuts down due to  
interruption in AC power.  
Last State  
Stay Off  
Power ON  
When set to Last State, the system will  
return to the active power state prior  
to the shutdown.  
When set to Stay Off, the system  
remains off after power shutdown.  
4 System BIOS  
80  
Security menu  
The Security menu allows you to safeguard and protect the system  
from unauthorized use by setting up access passwords.  
There are three types of passwords that you can set:  
Supervisor password  
Entering this password will allow the user to access and change all  
settings in the Setup Utility.  
User password  
Entering this password will allow a user to enter the Setup menus,  
but not have the rights to make changes.  
Power-on password  
When the Password on Boot field is enabled, a password will be  
required to boot up the server.  
Parameter  
Description  
Options  
Supervisor  
Password Is  
This parameter indicates whether a  
supervisor password has been assigned.  
Clear  
Enabled  
User Password Is  
This parameter indicates whether a user  
password has been assigned.  
Clear  
Enabled  
               
81  
Parameter  
Description  
Options  
Set Supervisor  
Password  
Press <Enter> to configure the supervisor password.  
Press <Enter> to configure the user password.  
Set User  
Password  
Password On  
Boot  
Select Enabled to activate security check  
during POST.  
Enabled  
Disabled  
Power Button  
Lockout  
Enables or disables the power button  
lockout function.  
Enabled  
Disabled  
Clear Case Open  
Status  
Press <Enter> to clear the case open  
status.  
TPM Support  
TPM, stands for Trusted Platform Module.  
A Trusted Platform Module provides  
function for secure generation of  
cryptographic keys, the ability to limit the  
use of cryptographic keys, as well as a  
hardware pseudo-random number  
generator.  
Enabled  
Disabled  
Current TPM  
Sate  
Displays the current TPM State status.  
Changes the TPM state.  
Change TPM  
State  
No  
Change  
Enable &  
Activate  
Deactivate  
& Disable  
Clear  
4 System BIOS  
82  
Setting a system password  
1
2
3
Use the up/down keys to select a password parameter (Set  
Supervisor Password or Set User Password), then press <Enter>.  
A password box will appear.  
Type a password then press <Enter>.  
The password may consist of up to eight alphanumeric characters  
(A-Z, a-z, 0-9).  
Retype the password to verify the first entry then press <Enter>  
again.  
4
5
Press <F10>.  
Select Yes to save the new password and close the Setup Utility.  
Changing a system password  
1
Use the up/down keys to select a password parameter (Set  
Supervisor Password or Set User Password), then press <Enter>.  
2
3
4
Type the original password then press <Enter>.  
Type a new password then press <Enter>.  
Retype the password to verify the first entry then press <Enter>  
again.  
5
6
Press <F10>.  
Select Yes to save the modified password and close the Setup  
Utility.  
Removing a system password  
1
Use the up/down keys to select a password parameter (Set  
Supervisor Password or Set User Password), then press <Enter>.  
2
3
Enter the current password then press <Enter>.  
Press <Enter> twice without entering anything in the new and  
confirm password fields.  
After doing this, the system automatically sets the related  
password parameter to Clear.  
           
83  
Server Management menu  
Parameter  
Description  
System Information  
Displays basic system ID information, as well as BIOS  
firmware versions.  
Press <Enter> to access the related submenu.  
Console Redirection  
Displays console redirection-related settings.  
Press <Enter> to access the related submenu.  
Event Log  
Configuration  
Displays basic system event log information.  
Press <Enter> to access the related submenu.  
   
4 System BIOS  
84  
System Information  
The System Information submenu is a simple display page for basic  
system ID information, as well as BIOS firmware versions. Items on this  
window are non-configurable.  
Parameter  
Description  
Options  
BMC IP Address  
Source  
Configures the BMC IP address source.  
Static  
DHCP  
   
85  
Parameter  
Description  
Options  
IP Address  
Determines the IP address.  
Determines the IP subnet mask.  
Determines the default gateway address.  
IP Subnet Mask  
Default Gateway  
Console Redirection  
Parameter  
Description  
Options  
BIOS  
Redirection  
Port  
Selects whether to enable console  
redirection.  
Serial Port A  
Serial Port B  
Disabled  
Console redirection enables users to  
manage the system from a remote  
location.  
Flow Control  
Baud Rate  
Assigns control for the console  
redirection flow.  
None  
XON/OFF  
CTS/RTS  
Selects the baud rate for console  
redirection.  
9600  
19.2K  
38.4K  
   
4 System BIOS  
86  
Parameter  
Description  
Options  
Terminal  
Type  
Selects a terminal type to be used for  
console redirection.  
VT100  
VT100 8bit  
PC-ANSI 7bit  
VT100+ VT-UTF8  
ASCII  
Continue  
C.R. After  
POST  
Selects whether to enable console  
redirection after POST.  
On  
Off  
Event Log Configuration  
Parameter  
Description  
Options  
Assert NMI on  
SERR  
Enables the SERR signal to be reported as  
a critical event via NMI.  
Enabled  
Disabled  
Assert NMI on  
PERR  
Enables the PERR signal to be reported as  
a critical event via NMI. The Assert NMI on  
SERR option must also be enabled.  
Enabled  
Disabled  
Clear all Event  
Logs  
Deletes all DMI event log entries during the next system  
start-up.  
   
87  
Parameter  
Description  
Options  
Log POST System  
Event  
Logs in to the System Event log when the  
system boots.  
Enabled  
Disabled  
4 System BIOS  
88  
Boot menu  
The Boot menu allows you to set the drive priority during system boot-  
up. BIOS setup will display an error message if the drive specified is not  
bootable.  
By default, the server searches for boot devices in the following order:  
1
2
3
4
Hard disk drive  
Optical disk drive  
Removable device  
Network device  
   
89  
Exit menu  
The Exit menu displays the various options to quit from the BIOS setup.  
Highlight any of the exit options then press <Enter>.  
Parameter  
Description  
Exit Saving  
Changes  
Saves changes made and close the BIOS setup.  
Exit Discarding  
Changes  
Discards changes made and close the BIOS setup.  
Load Setup  
Defaults  
Loads the default settings for all BIOS setup  
parameters. Setup Defaults are quite demanding in  
terms of resources consumption. If you are using low-  
speed memory chips or other kinds of low-  
performance components and you choose to load  
these settings, the system might not function properly.  
Discard Changes  
Save Changes  
Discards all changes made in the BIOS setup.  
Saves changes made in the BIOS setup.  
   
4 System BIOS  
90  
5 System  
troubleshooting  
 
5 System troubleshooting  
92  
Resetting the system  
Before going through in-depth troubleshooting, attempt first to reset  
the system using one of the methods below.  
Perform  
Purpose  
To do this  
Soft boot  
reset  
To clear the system memory and reload  
the operating system.  
Press <Ctrl> +  
<Alt> + <Del>  
Cold boot  
reset  
To clear the system memory, restart  
POST, and reload the operating system.  
This will halt power to all peripherals.  
Turn the system  
off and then on  
again.  
       
93  
Initial system startup problems  
Problems that occur at initial system startup are usually caused by an  
incorrect installation or configuration. Hardware failure is a less  
possible cause. If the problem you are experiencing is with a specific  
application, see the “There is problem with the software program”  
section on page 99.  
   
5 System troubleshooting  
94  
Initial troubleshooting checklist  
Use the checklist below to eliminate possible causes for the problem  
you are encountering.  
AC power is available at the wall outlet?  
Is the power supply module properly installed?  
Is the system power cord properly plugged into the power supply  
module socket? and connected to a NEMA 5-15R outlet for  
100-120 V or a NEMA 6-15R outlet for 200-240 V?  
Are all peripheral cables correctly connected and secured?  
Did you press the system power button to turn the server on  
(power on indicator should be lit green)?  
Are all device drivers properly installed?  
Are hard disk drive(s) properly formatted and configured?  
Are the BIOS configuration settings in the BIOS Setup Utility  
correct?  
Is the operating system properly loaded?  
Refer to the operating system documentation.  
Are all hardware components compliant with the tested  
components lists?  
Are all internal cables correctly connected and secured?  
Is the processor properly seated in its mainboard socket?  
Are all standoffs in the proper location and not touching any  
components, causing a potential short?  
Are all add-in expansion cards fully seated in their mainboard  
slots?  
Are all system jumpers correctly set?  
Are all switch settings on add-in boards and peripheral devices  
correct?  
To check these settings, refer to the manufacturer’s  
documentation that comes with them. If applicable, ensure that  
there are no conflicts (e.g., two add-in boards sharing the same  
interrupt).  
   
95  
Hardware diagnostic testing  
This section provides a detailed approach to identifying a hardware  
problem and its cause.  
Checking the boot-up status  
Caution: Before disconnecting any peripheral cables from the  
server, turn off the system and any peripheral devices. Failure to  
do so can cause permanent damage to the system and/or the  
peripheral device.  
1
2
Turn off the system and all external peripheral devices.  
Disconnect all peripheral devices from the system, except for the  
keyboard and the display monitor.  
3
4
Make sure the system power cord is plugged into a properly  
grounded AC outlet and in the power supply module cord socket.  
Make sure the display monitor and keyboard are correctly  
connected to the system.  
5
6
Turn on the display monitor.  
Set the display brightness and contrast controls to at least two  
thirds of their maximum range.  
Refer the documentation that came with your display monitor.  
7
If the operating system normally loads from the hard drive, make  
sure there is no diskette in floppy drive and no disc in the optical  
drive.  
8
9
If the power indicator is lit, attempt to boot from a disc.  
Turn on the system.  
If the power indicator did not light up, see “Power indicator does  
not light” on page 97.  
     
5 System troubleshooting  
96  
As POST determines the system configuration, it tests for the presence  
of each mass storage device installed in the system. As each device is  
checked, its activity indicator should turn blue briefly. Check the  
activity indicators for the hard drive(s), optical drive, and any other  
5.25" device you may have installed.  
If any of these indicators fail to light up, refer to related problems  
listed in the Specific problems and corrective actions section.  
Confirming loading of the operating system  
Once the system boots up, the operating system prompt appears on  
the screen. The prompt varies according to the operating system. If the  
operating system prompt does not appear, see "No characters appear  
the display monitor" on page 99.  
       
97  
Specific problems and corrective  
actions  
Listed below are specific problems that may arise during the use of  
your server and their possible solutions.  
Power indicator does not light.  
Do the following:  
Make sure the power supply module is properly installed.  
Make sure the power cord is connected correctly.  
Make sure that the wall outlet has power. Test it by plugging in  
another device.  
Make sure the power indicator on the front panel is lit up.  
Remove all add-in cards and see if the system boots.  
If reboot is successful, install the cards back in one at a time with a  
reboot between each addition to determine if one of them is  
causing the problem.  
Make sure that you have properly installed system compliant  
memory modules, and that they are populated according to the  
system guidelines.  
Make sure that you have installed system compliant processors,  
and that they are populated according to the system guidelines.  
HDD activity indicator does not light.  
Do the following:  
Make sure the drive is not disabled in the BIOS Setup Utility.  
Make sure the drive is compatible  
Make sure you have not exceeded the power budget for the  
server.  
Check that relevant switches and jumpers on the hard drive and on  
the backplane board are set correctly.  
           
5 System troubleshooting  
98  
Optical drive activity indicator does not light.  
Do the following:  
Make sure the SATA and power cables are properly connected.  
Check that relevant switches and jumpers on the drive are set  
correctly.  
Check that the drive is properly configured.  
Optical drive tray cannot be ejected.  
Insert the tip of a paperclip into the small hole on the optical drive.  
Slowly pull the tray out from the drive until the tray is fully extended.  
Optical drive cannot read a disc.  
Do the following:  
Make sure you are using the correct type of disc.  
Make sure the disc is properly seated in the drive.  
Make sure the disc is unscratched.  
Make sure the drive’s cables are properly connected.  
Newly installed memory modules are not detected.  
Do the following:  
Make sure the memory modules specifications comply with the  
system requirements.  
Make sure the memory modules have been populated according  
to the system guidelines.  
Make sure the memory modules are properly installed on their  
mainboard slots.  
Network connection indicators do not light.  
Do the following:  
Check the cabling and network equipment to make sure that they  
are in proper condition.  
Reinstall the network drivers.  
Try another port or hub on the switch.  
           
99  
Network activity indicators do not light.  
Do the following:  
Make sure the correct network drivers are loaded on the system.  
Network might be idle.  
Peripheral device connected to a USB port does not work.  
Do the following:  
Reduce the number of external devices connected to a USB hub.  
Refer to the documentation that came with the device.  
There is problem with the software program.  
Do the following:  
Verify that the software is properly configured for the system.  
Refer to the software installation and operation documentation  
for instructions on setting up and using the software.  
Try a different version of the software to see if the problem is with  
the copy you are using. If the other version runs correctly on the  
system, contact your vendor about the defective software.  
No characters appear on the display monitor.  
Check the following:  
Is the keyboard functioning? Test it by turning the Num Lock  
function on and off to check if the Num Lock indicator lights up.  
Is the display monitor plugged in and turned on? If you are using a  
switch box, is it switched to the correct system?  
Are the brightness and contrast controls on the video monitor  
properly adjusted?  
Is the display monitor signal cable properly connected?  
Does this display monitor work correctly if plugged into a different  
system?  
Remove all add-in cards and see if the system boots.  
If reboot is successful, install the cards back in one at a time with a  
reboot between each addition to determine if one of them is  
causing the problem.  
           
5 System troubleshooting  
100  
Make sure that you have properly installed system-compliant  
memory modules, and that they are populated according to the  
system guidelines.  
Make sure that you have installed system compliant processors,  
and that they are populated according to the system guidelines.  
If you are using an add-in video controller card, do the following:  
1
Verify that the display monitor works using the onboard video  
controller.  
2
Verify that the add-in video controller card is fully seated in its  
slot.  
3
4
Reboot the system for the changes to take effect.  
If there are still no characters on the screen after you reboot the  
system, reboot it again.  
Take note of the beep codes emitted during POST. This  
information may be required if you seek technical assistance.  
If POST do not emit any beep code and characters still do not  
appear, the display monitor or the video controller may be  
defective. Contact your local Acer representative or authorized  
dealer for technical assistance.  
Appendix A  
Server management  
tools  
 
Appendix A Server management tools  
102  
Server management overview  
The server management tools supported by this system are listed in the  
table below.  
Tool  
Function  
BIOS Setup Utility  
Configure different hardware components and  
system functions (memory, processor, and security  
settings). Please refer to the "4 System BIOS" on page  
57 for details.  
Acer Smart Server  
Manager  
Remotely manage the server in a network  
environment through a single management station.  
For detailed instructions on how to install and use this  
utility, please refer to the Acer Smart Server Manager  
User Guide.  
Acer Smart Setup  
Allows you to install your choice of operating system  
for the server, clone system to set up multiple  
identical servers, update the system BIOS and  
firmware, set up BMC, and configure RAID for the  
system hard drives. For detailed instructions on this  
utility, please refer to the Acer Smart Setup Help file.  
Note: BIOS and firmware updates are only available  
on selected operating systems.  
Acer Smart Console  
Remotely manage the server via a UPnP tool or a Web  
browser. For detailed instructions on this utility,  
please refer to "Appendix C Acer Smart Console" on  
page 119.  
   
103  
RAID configuration utilities  
MEGARAID SAS 8204ELP configuration  
This section briefly shows how to create a RAID volume with  
MegaRAID SAS 8204ELP.  
Entering MegaRAID SAS RAID Configuration Utility  
To start MegaRAID SAS RAID Configuration Utility for MegaRAID SAS  
8204ELP, press <Ctrl> + <M> when you see RAID BIOS during POST.  
Loading factory default settings  
1
2
Select Objects from Management menu.  
Select Adapter from Objects. The screen shows a list of available  
adapters.  
3
Select an adapter and press <Enter>. The screen shows the adapter  
settings. You can change the settings from this menu.  
4
5
Select Factory Default and Yes to load the default settings.  
Exit the configuration utility and press <Ctrl> + <Alt> + <Del> to  
reboot the server.  
Creating RAID Volume  
1
2
Select Configuration from the Management Menu.  
Select New Configuration from the Configuration menu. An array  
selection window displays the devices connected to the current  
controller.  
3
Press the arrow keys to choose specific physical drives and press the  
space bar to associate the selected drive with the current array.  
The indicator for the selected drive changes from READY to  
ONLINE.  
4
After adding the drives to the current array, press <Enter> to finish  
creating the current array.  
5
6
Press <Enter> again to select an array to configure.  
Press the space bar to select the array and press <F10> to configure  
the logical drive.  
7
Select Accept and press <Enter> to use the default setting for the  
RAID volume.  
       
Appendix A Server management tools  
104  
8
Press <Enter> to end the array configuration.  
9
Select YES to save the configuration and press any key to return to  
the Configuration menu.  
10 Press <Esc> to return to the Management Menu.  
Initialing a RAID volume  
1
2
3
Select Initialize from the Management menu. All logical drives  
should be listed under Logical Drives.  
Press the space bar to select drives for initialization. The selected  
drive will be shown in yellow.  
After selecting the drives, press <F10> and select YES to start the  
initialization process.  
4
5
When initialization is complete, press <Esc> to continue.  
Press <Esc> to return to the Management Menu.  
Assigning a hot spare disk  
1
2
3
4
5
6
Select Objects from the Management menu.  
Select Physical Drive from Objects. All of the HDDs will be listed.  
Select a drive marked as READY and press <Enter>.  
Select Make Hot Spare and press <Enter>.  
Select Yes and the selected drive changes from READY to HOTSP.  
Press <Esc> to return to the Management Menu.  
Saving and Exiting the RAID Configuration Utility  
1
After performing RAID configuration, initialization and assigning  
the hot spare disk, press <Esc> in the Management Menu and  
select YES to exit the RAID Configuration Utility.  
2
3
Press <Ctrl> + <Alt> + <Del> to reboot the server.  
Now you can start to install the operating system.  
105  
Onboard SATA RAID creation  
This section explains briefly how to create a RAID volume with the  
onboard SATA RAID.  
Enabling the onboard SATA RAID controller  
To configure onboard SATA RAID, you have to enable the onboard  
SATA RAID in BIOS first.  
1
2
3
4
During POST, press <F2> to access the BIOS Setup Utility.  
Select the Advanced > ATA Controller Configuration submenu.  
Change the setting of the SATA Mode Selection from IDE to RAID.  
Press <F10> and select Yes to save the setting and exit the Setup  
Utility.  
Entering onboard SATA RAID Configuration Utility  
To start the onboard SATA RAID Configuration Utility, press <CTRL> +  
<I> when you see the RAID BIOS during POST.  
Loading the factory default setting  
There is no option setting for onboard SATA RAID in RAID BIOS, so  
there is no need to load the factory default setting.  
Creating a RAID 5 volume  
1
2
3
4
5
6
7
Select Create RAID Volume.  
The screen displays the CREATE VOLUME MENU.  
Key in the name of the RAID volume.  
Select RAID 5 level.  
Select a hard disk drive to create the RAID.  
Select Create Volume.  
Press Y when the screen prompts "Are you sure you want to create  
the volume? (Y/N):".  
8
The RAID volume is now created. Press <Esc> and select Exit to exit.  
Initialing a RAID volume  
During onboard SATA RAID volume creation process, once the onboard  
SATA RAID volume is created, it will be initiated automatically.  
       
Appendix A Server management tools  
106  
Assigning a hot spare drive  
The onboard SATA RAID Configuration Utility in POST does not  
provide the function to assign a hot spare drive. To assign a hot spare  
drive, use the onboard SATA RAID utility installed in the operating  
system.  
Appendix B  
Rack mount  
configuration  
   
Appendix B Rack mount configuration  
108  
Rack installation information  
Rack installation precautions  
Follow the rack manufacturer's safety and installation instructions for  
proper rack installation.  
The following additional rack safety installation measures should be  
considered:  
Anchor the equipment rack  
The equipment rack must be anchored to an unmovable suitable  
support to prevent the rack from falling over when one or more  
systems are fully extended out of the rack assembly. You must also  
consider the weight of any other devices installed in the rack  
assembly. The equipment rack must be installed according to the  
manufacturer's instructions.  
Main AC power disconnect  
You are responsible for installing an AC power disconnect for the  
entire rack unit. This main disconnect must be readily accessible,  
and it must be labeled as controlling power to the entire unit, not  
just to the system(s).  
Earth ground the rack installation  
To avoid the potential for an electrical shock hazard, the rack  
assembly itself must be suitably earth grounded, according to your  
local regional electrical codes. This typically will require the rack to  
have its own separate earth ground. We recommend you consult  
your local approved electrician.  
Elevated operating ambient temperature  
The maximum operating temperature of the system is 35°C (95°F).  
Careful consideration should be given to installing the system in  
an environment compatible with the 35°C (95°F) maximum  
ambient temperature.  
Reduced airflow  
The amount of airflow required for the safe operation of the  
equipment should not be compromised when installing the system  
in a rack.  
   
109  
Mechanical loading  
Exercise care when mounting the system in a rack to avoid any  
accidents.  
Circuit overloading  
Appropriate consideration should be given when connecting the  
supply circuit to the system to avoid any circuit overload. The  
system name plate rating should be used when addressing  
concerns about circuit overload.  
Appendix B Rack mount configuration  
110  
System rack installation  
The server should be mounted into a rack. A tool-less rack rail kit is  
available for installing system to a rack cabinet.  
The figure below shows the server in a rack-mount position.  
 
111  
Vertical mounting hole pattern  
The four vertical rails of the system rack contain mounting holes  
arranged in a manner shown in the figure below:  
The system occupies 5U in the rack. Count the U positions and hole  
numbers from the bottom up.  
The distance from the center of two holes with closer spacing to the  
center of the next pair is equivalent to 1U.  
Note: The unit of measurement used in this guide is "U"  
(1U = 1.75 inches or 44.45 mm). The total sum of the heights of all  
components in the rack measured in "U" cannot exceed the  
height of the rack. For more information, refer to the  
documentation that came with the system rack.  
When installing components, you must start your measurement from  
the center of the two holes with closer spacing. Otherwise, the screw  
holes on the component may not match those on the rack.  
   
Appendix B Rack mount configuration  
112  
Installing the system into the rack  
Caution! To minimize the chances of injuries, make sure that two  
or more people help in installing the server.  
1
2
Confirm that the left and right inner rails have been correctly  
identified.  
Attach the inner rails to both sides of the server.  
(1) Align the screw holes on the rack handles with those on the  
server and use the screws from the rack mount kit to secure  
the rack handles to the server.  
(2) Align the screw holes on the left and right front inner rails  
and use the screws from the rack mount kit to secure both  
rails to the server.  
   
113  
3
Install the mounting rails and rail bracket.  
One end of the mounting rail includes hinged bracket with three  
mounting holes and the other end of the mounting rail includes a  
hinged bracket with two mounting holes.  
(1) Using three screws attach the end of the mounting rail with  
three mounting holes to the front rack.  
(2) Install the free end of the mounting rail to the rear rack.  
(3) Do the same thing to the other mounting rail.  
Appendix B Rack mount configuration  
114  
(4) Install the rail bracket to the inner rails by using two screws  
for each side.  
115  
(5) Extend the middle sliding piece of each mounting rail forward  
until you hear an audible click.  
Appendix B Rack mount configuration  
116  
4
Install the server in the system rack.  
(1) Insert the inner rails attached to the server into the mounting  
rails.  
(2) Push the server into the rack until you hear a click sound.  
Caution! To avoid personal injury, care should be taken when  
pressing the inner rail release latches and sliding the component  
into the rack.  
117  
5
Install the cable arm.  
The cable arm option allows you to tie-wrap all cables to and from  
the system. As you slide the system in and out of the rack, the  
cable arm collapses and extends, keeping the cables untangled  
and attached to the system.  
Note: One end of the cable arm includes hinged bracket with two  
mounting holes and the other end of the cable arm includes a  
hinged bracket with one mounting hole.  
(1) Using two screws attach the end of the cable arm with two  
mounting holes to the right inner rail.  
(2) Attach the free end of the cable arm to the right mounting  
rail using two screws.  
(3) Arrange all server cables in the cable arm.  
 
Appendix B Rack mount configuration  
118  
6
Secure the rack handles to the system rack.  
For security purposes, you can use screws to secure the rack  
handles to the front of the rack as illustrated below.  
Appendix C  
Acer Smart Console  
   
120  
Appendix C Acer Smart Console  
Using Acer Smart Console  
The Acer Smart Console has a user-friendly graphical user interface  
(GUI) and a standard Internet browser. This article will help you  
become familiar with the Acer Smart Console. Each function will be  
described clearly.  
Acer Smart Console offers:  
System monitoring - Providing detailed information via a web UI,  
including system information readings, system health overview,  
sensors readings, and System Event Log readings. Green, amber  
and red indicators give a clear system health overview and sensor  
readings to help you to determine system status.  
Remote system management - Via KVM/IP redirection lets you fully  
control the system. You can remotely power on, off, reset system  
through Acer Smart Console in band or out-of-band. Acer Smart  
Console implements media redirection for the optical drive and  
floppy drive. This feature enables remote installation of the  
operating system or applications.  
Notification - Via SNMP trap and email to inform person or  
management software when system status changes.  
Platform neutrality- Acer Smart Console uses a standard HTTP  
protocols. You can easily use a web browser to remotely manage  
servers running different operating systems. Acer Smart Console  
also provides cross-platform JAVA-based KVM redirection.  
Security - SSL (Secured Socket Layer) and auto session time out  
ensure higher security when using the Web UI through HTTPS.  
When using KVM and media redirection you can also encrypt the  
communication.  
Account management - Acer Smart Console implements role-based  
management. User accounts are separated into three levels: No  
access, operator and administrator. Acer Smart Console also  
provides LDAP Client Support.  
   
121  
Software Installation  
Prerequisites on remote management PC  
Before installing Java tool and UPnP tool, make sure your system have  
the following configuration requirements:  
Supported environments - Microsoft Windows Vista, XP, Windows  
2000, 2003, 2008 Server.  
JAVA Recommended Version 6 Update 12 (file size: ~ 7 MB)  
Installing the Java Tool  
Follow the instructions below to install Java in a Windows operating  
system.  
1
2
3
4
5
Go to http://www.java.com.  
Click Downloads.  
Click the See all Java downloads here link.  
Click Windows XP/Vista/2000/2003/2008 Online.  
Choose a folder location. (Save the file to a known location on  
your computer.)  
6
7
8
Click Save.  
If you have previously downloaded this version of java, click Yes.  
Verify the following:  
(1) Name of the file is jre-6u12-windows-i586-p.exe or later  
version.  
(2) Size is approximately 7 MB.  
9
Close all applications including the browser.  
10 Double-click on the saved file icon to start the installation process.  
       
122  
Appendix C Acer Smart Console  
Installing the UPnP tool  
Follow the instructions below to get Intel Device Spy for UPnP  
Technologies tool:  
1
Download Device Spy for UPnP Technologies from the Intel  
website: http://www.intel.com.  
2
Enter Intel Tools for UPnP Technologies in the Search box.  
The download page changes from time to time, so doing a search  
will give you the best results.  
3
4
Save the compressed file on your computer and uncompress it. The  
file will have a filename similar to the following:  
Download, Windows installer, .NET CLR 2.0 runtime required (ZIP  
3.7MB)  
The ZIP file will contain an EXE file that will have a filename similar  
to the following:  
Intel_Tools_4UT_v1768.exe  
Run the EXE file. The Device Spy.exe file becomes available. The  
Device Spy.exe file contains the Intel Device Spy for UPnP  
Technologies program.  
Intel Device Spy is a universal control point (UCP) that supports  
manual diagnostics for individual actions and events. Device Spy  
also traces packets sent to UPnP devices.  
For more information on how to use Intel Device Spy for UPnP  
Technologies see the documentation provided with it.  
     
123  
Using the UPnP tool to search for a server  
Follow the instructions below to search a server:  
1
Download and install the Intel Device Spy for UPnP Technologies  
program onto your remote client system. Refer to "Installing the  
UPnP tool" for more information.  
2
Run the Intel Device Spy for UPnP Technologies program. The  
name Acer Smart Console devices display on the left pane, under  
the UPnP Devices tree.  
3
Select Acer Smart Console device to view its properties on the right  
pane.  
   
124  
4
Appendix C Acer Smart Console  
Click on the IP address located in the Presentation URL field to  
connect to your server.  
5
6
System will prompt a window for the user name and password.  
Enter the default user name and password.  
Username: root  
Password: superuser  
7
Click Login to log on to your Acer Smart Console.  
Note: The default user name is root and the default password is  
superuser. Both user name and password are case sensitive and  
should be entered in lower case each time.  
Configuring the BMC NIC settings  
You can configure the BMC NIC settings using DHCP or static IP  
addressing.  
Configuring the BMC NIC settings using DHCP  
1
2
3
4
5
Enter the BIOS setup (see "Entering BIOS Setup" on page 59).  
Select Server Management menu.  
Select System Information then press <Enter>.  
Select BMC IP Address Source then press <Enter>.  
Select DHCP.  
6
7
Press <F10>.  
Select Yes to save the modified password and close the Setup  
Utility.  
Configuring the BMC NIC settings using a static IP address  
1
2
3
4
Enter the BIOS setup (see "Entering BIOS Setup" on page 59).  
Select Server Management menu.  
Select System Information then press <Enter>.  
Select BMC IP Address Source then press <Enter>.  
     
126  
5
Appendix C Acer Smart Console  
Select Static.  
6
7
Enter the static IP address in the IP Address field.  
Enter the IP subnet mask and default gateway settings in their  
respective fields.  
8
9
Press <F10>.  
Select Yes to save the modified password and close the Setup  
Utility.  
127  
Accessing Acer Smart Console  
You can use the Intel Device Spy for UPnP technologies tool or a web  
browser to access the Acer Smart Console.  
Accessing the Acer Smart Console using Intel Device Spy  
1
2
3
Run the Intel Device Spy for UPnP Technologies program.  
Click on the server name under the UPnP Devices tree.  
Click on the IP address located in the Presentation URL field to  
connect to your server. The system will prompt you to enter the  
user name and password.  
4
5
Enter the root user name and password in the login screen.  
Username: root  
Password: superuser  
Click Login. The Acer Smart Console page appears.  
Note: The default user name is root and the default password is  
superuser. Both user name and password are case sensitive and  
should be entered in lower case each time.  
Important: Logging into the console allows you full administrative  
rights. Once logged in, you should change your password.  
   
128  
Appendix C Acer Smart Console  
Accessing the Acer Smart Console using the Web browser  
1
Open your web browser and enter the system’s IP address. You will  
be prompted to enter a username and password.  
2
Enter the root user name and password in the login screen.  
Username: root  
Password: superuser  
3
Click Login. The Acer Smart Console page appears.  
Note: The default user name is root and the default password is  
superuser. Both user name and password are case sensitive and  
should be entered in lower case each time.  
Important: Logging into the console allows you full administrative  
rights. Once logged in, you should change your password.  
129  
Acer Smart Console user interface  
The Acer Smart Console page opens once you have logged in. This  
page provides a central location for managing all connected servers.  
The user interface includes a system status alert indicator, function list,  
menu bar, function title, section information, and an online help.  
System status indicator  
The system status indicator, located in the upper left-hand corner of  
the Acer Smart Console page, monitors and displays the system health  
and stability. The system sensors allow you to monitor the system’s  
hardware parameters, such as fan performance, temperature sensors,  
voltages, and power status. The following are the different system  
health statuses that may be displayed on the console.  
The system is in good health and no alerts were  
detected on the sensors.  
At least one sensor has a warning alert.  
At least one sensor has critical alert.  
       
130  
Appendix C Acer Smart Console  
System Information  
The System Information menu includes options that allow you to view  
general system information and the system FRU (field replaceable  
unit). Selecting the System Information menu displays the system  
information and FRU readings options in the left pane.  
System Information  
Displays general server information, such as the power status,  
management network IP and management controller MAC address,  
BMC firmware version and build time, FRU revision and SDR revision  
and allows you to manage the chassis LED indicator.  
   
131  
FRU Reading  
Provides information about major system components, including  
chassis, mainboard, and product information.  
132  
Appendix C Acer Smart Console  
Server Health  
Displays data related to the server’s health, such as sensor readings and  
the event log. This menu include two options: Sensor Readings and  
Event Log.  
Sensor Readings  
Allows you to monitor status of the voltages of the power supply, the  
fan speed, processor and system temperature sensors.  
   
133  
Sensor Color Display  
Indicates the health condition of the system processor, fan,  
temperature, and voltage in a box displayed before each sensor  
category.  
Green - Indicates the sensor is in good health.  
Amber - Indicates the sensor is in warning status.  
Red - Indicates the sensor is in critical status.  
Threshold  
Click Show Thresholds to view the threshold parameters of each  
sensor. It displays the Low Non-Recoverable (NR), High Non-  
Recoverable (NR), Low Non-Critical (NC), Low Critical Threshold (CT),  
High Non-Critical (NC), High Critical Threshold (CT) threshold  
information, and these items can not be modified. When each  
threshold matches alert level, system will send the alert to the specified  
destinations. To configure the specified destination, please go to Alert  
section. To refresh the sensor status, just click Refresh.  
134  
Appendix C Acer Smart Console  
Event Log  
Provides a record of system events related to critical hardware  
components. It logs the events when the sensor triggers an abnormal  
state or is recovering from an abnormal state. When the log matches a  
pre-defined alert, the system will send out the notification  
automatically if pre-configured.  
135  
Configuration  
Allows you to designate email recipients for notification of system  
alerts, configure LDAP (Lightweight Directory Access Protocol) settings,  
configure the mouse mode settings, configure the network settings,  
configure the remote session settings, configure the SMTP email server  
settings, create an SSL certificate and, manage users, and initiate  
actions for a sensor alert.  
The Configuration menu include the following configuration options:  
Alerts  
LDAP  
Mouse mode  
Network  
Remote Session  
SMTP  
SSL  
Users  
Event Action  
   
136  
Appendix C Acer Smart Console  
Alerts  
Allows you to designate up to 15 email recipients for notification of  
system alerts. When alerts occur, the system will send an email or a  
SNMP (Simple Network Management Protocol) trap containing the  
event detail to the designated recipients.  
The Alerts page allows you to do the following:  
Modify - Change the email address or the destination server.  
Send Test Alert - Sends a test alert to the designated email address.  
Delete - Removes the pre-set alert destination settings.  
137  
Setting up alerts  
You can set up notifications to be sent via SNMP traps or via email.  
Setting up SNMP traps  
1
On the Alerts page, click Modify.  
2
3
4
5
Select Snmp Trap from the Alert Type drop-down menu.  
Specify the event severity, such as Critical or Warning.  
Enter the IP information.  
Click Save.  
Setting up email notifications  
1
2
3
4
5
6
On the Alerts page, click Modify.  
From the Alert Type menu, select e-mail.  
Specify the event severity, such as Critical or Warning.  
Enter the recipient’s email address.  
Enter a subject and message.  
Click Save.  
138  
Appendix C Acer Smart Console  
LDAP  
Allows you to download user account list and the authentication from  
the LDAP server and create Acer Smart Console user account from this  
list.  
Configuring the LDAP settings  
1
2
3
Click Enable LDAP Authentication on the LDAP Settings page.  
Enter the required information to access the LDAP server.  
Click Save.  
139  
Mouse mode  
The Mouse mode option allows you to set a mouse mode to control  
your mouse.  
Setting the mouse mode  
1
Select a mouse mode from the Mouse Mode page.  
Absolute - Select this setting when using a Microsoft Windows  
operating system.  
Relative - Select this setting when using a Linux operating  
system.  
2
Click Save.  
140  
Appendix C Acer Smart Console  
Network  
Allows you to configure and change the management network  
parameters. You can configure the network settings manually or using  
DHCP (Dynamic Host Configuration Protocol).  
Configuring the network settings  
1
On the Network Settings page, select whether to obtain an IP  
address automatically or configure the network settings manually.  
2
Click Save.  
141  
Remote Session  
Allows you to enable or disable encryption on KVM (Keyboard, Video  
Mouse) or Media data during a redirection session.  
Configuring the Remote Session settings  
1
On the Remote Session page, select whether to enable KVM or  
Media Encryption.  
2
3
Select a Virtual Media Attach Mode.  
Click Save.  
142  
Appendix C Acer Smart Console  
SMTP  
Allows you to configure the SMTP (Simple Mail Transfer Protocol) mail  
server settings.  
Configuring the SMTP settings  
1
2
3
4
5
6
On the SMTP Setting page, select a LAN channel number.  
Enter the IP address of the SMTP server.  
Enter the username and password.  
Enter the email address for sending email notifications.  
Enter the machine name.  
Click Save.  
143  
SSL  
Allows you to upload a SSL certificate.  
Uploading an SSL certificate  
1
On the SSL Upload page, click Browse to locate the SSL certificate  
on your system.  
2
Click Upload.  
Users  
Allows you to create, edit, delete, and view user accounts from the  
user list.  
To configure user accounts in the User List page, you can select from  
the following command buttons:  
Delete User - Removes the user from the list.  
Modify User - Edits the user profile.  
Add User - Creates a new user account.  
144  
Appendix C Acer Smart Console  
User Privileges  
The User List page includes a privilege setting for determining the  
maximum privilege a user can have to the system. Users can be  
configured to have certain access permissions, such as administrator  
privilege, operator privilege, no access. The BMC (Baseboard  
Management Controller) maintains a local database of remote access  
users and their privileges. When the user logs in to the console, BMC  
determines the user’s privileges and executes commands according to  
the privilege level.  
The table below lists the privilege levels you can assign to a user.  
Privilege level  
No access  
Description  
Users assigned this privilege have the least amount of  
system access. This is considered the lowest privilege  
level.  
Operator  
The operator privilege has restricted access. All BMC  
commands are allowed, except for the configuration  
commands that allows the user to change the behavior  
of the out-of-band interfaces. Operator privilege can not  
disable individual channels or change user access  
privileges.  
Administrator  
The administrator privilege has full access and can  
configure the software and add users. Administrator  
privilege have access to all BMC commands, including  
configuration commands for disabling a communication  
channel.  
145  
Modifying a user account  
1
Click Modify User on the Users page.  
2
3
4
5
Enter the username.  
Enter the password.  
Re-enter the password.  
Select a privilege level from the Network Privileges drop-down  
menu.  
6
Click Modify.  
146  
Appendix C Acer Smart Console  
Event Action  
Allows you to initiate actions on a sensor alert. You can set system  
power off, power reset or power cycle when an event occurred.  
The table below lists the event actions.  
Action  
Description  
Global PEF  
Configuration  
Enables or disables the power off, power reset, power  
cycle action.  
Add PEF Entry  
Select sensor type and sensor name. After the Event  
Offsets table displays, you can select the PEF action and  
event offsets.  
Current PEF  
Filters  
Displays a list of the sensors associated with a  
component/system. The list includes sensor type, sensor  
number, sensor name, and PEF action.  
Delete PEF  
Entry  
Removes a PEF entry.  
147  
Remote Control  
The Remote Control menu allows you to start a Remote Console  
session with the host system and manage power remotely. This menu  
include two options: KVM Remote Console Redirection and Server  
Power Control.  
KVM Remote Console Redirection  
Allows you to start the KVM Remote Console utility and remotely  
manage the server using the monitor, mouse and keyboard as if you  
are connected directly to the server.  
Launching the KVM Remote Console utility  
1
Click Launch Console on the Remote Control page.  
The web browser downloads and automatically launches the  
remote console application and the KVM Remote Console screen  
displays.  
   
148  
Appendix C Acer Smart Console  
For more information about the KVM Remote Console application,  
refer to "KVM Remote Console Utility" on page 151.  
Server Power Control  
Allows you to perform a remote power on, power off, power cycle,  
and reset of your server.  
Performing a remote power control operation  
On the Server Power Control page, select an option then click Perform  
Action.  
149  
Maintenance  
Allows you to perform a upgrade the BMC firmware (including Acer  
Smart Console and FRU information) and update the SDR file.  
Upgrading firmware  
1
2
Click Firmware Update on the Maintenance page.  
Click Enter Update Mode. The Firmware Upload page appears.  
Note: You will not be able to perform any tasks until the upgrade  
is completed and the device is rebooted.  
3
4
Click Browse to locate the firmware image file.  
Click Upload Firmware to upload the image file to the server.  
   
150  
Appendix C Acer Smart Console  
Updating the SDR file  
1
2
On the Maintenance Options page, click SDR Update.  
Click Enter Update Mode. The SDR Upload page appears.  
Note: You will not be able to perform any tasks until the upgrade  
is completed and the device is rebooted.  
3
4
Click Browse to locate the SDR image file.  
Click Upload SDR to upload the image file to the server.  
151  
KVM Remote Console Utility  
You can launch the KVM Remote Console utility from the Smart  
Console Remote Control menu. The KVM Remote Console utility  
enables you to control any programs on the server remotely, using a  
local keyboard, video and mouse.  
   
152  
Appendix C Acer Smart Console  
Menu bar  
The menu bar across the top of the KVM Remote Console screen  
contains the following menu options.  
Video  
Keyboard  
Mouse  
Options  
Device  
Help  
Video menu  
The Video menu includes the following command options:  
Pause Redirection - Temporarily pauses the KVM console  
redirection.  
Resume Redirection - Resumes KVM console redirection.  
Refresh Video - Reloads the KVM’s viewer screen.  
Compression - Select a video compression type. Options include:  
None, Type I, Type II, Both  
Full Screen - Resizes the screen to full size of the local monitor.  
Exit - Closes the KVM’s viewer window.  
 
153  
Keyboard menu  
The Keyboard menu includes the following command options:  
Hold Right Ctrl Key - Select this option before typing keys you  
want to combine with the right <Ctrl> key.  
Hold Right Alt Key - Select this option before typing keys you want  
to combine with the right <Alt> key  
Hold Left Ctrl Key - Select this option before typing keys you want  
to combine with the left <Ctrl> key.  
Hold Left Alt Key - Select this option before typing keys you want  
to combine with the left <Alt> key.  
Left Windows Key - Select the Hold Down option before typing  
characters you want to combine with the right Windows key.  
Select the Press and Release option to send a left Windows key  
keystroke.  
Right Windows Key - Select the Hold Down option before typing  
characters you want to combine with the right Windows key.  
Select the Press and Release option to send a right Windows key  
keystroke.  
Alt+Ctrl+Del - Select this option to launch the Windows task  
manager.  
Mouse menu  
The Mouse menu includes the Sync Cursor command that enables you  
to synchronize the client’s mouse cursor to be redirected to the mouse  
on the server.  
154  
Appendix C Acer Smart Console  
Option menu  
The Option menu includes the following command options:  
Bandwidth - Select auto-detect or manually select a bandwidth.  
Options include: 256 Kbps, 512 Kbps, 1 Mbps, 10 Mbps, and  
100 Mbps.  
Keyboard/Mouse Encryption - Select to enable or disable  
keyboard/mouse encryption.  
Device menu  
The Device menu allows you to redirect to any of the following device  
or image:  
CD-ROM drive  
ISO file  
Floppy/USB key  
Floppy/USB key image  
Help menu  
The Help menu displays the KVM Remote Console utility version and  
copyright information.  
155  
Advanced Chipset  
Index  
Advanced Processor Options 64  
Event Log Configuration 86  
Exit menu 89  
PCI Configuration 73  
Processor Configuration 64  
Security menu 80  
Serial Port Configuration 72  
Server Management menu 83  
System Acoustics & Performance  
Configuration 76  
Numerics  
5.25 inch device bays  
location  
3
5.25 inch storage device  
installing 38  
removing 39  
A
Acer Smart Console 120  
accessing 127  
BMC NIC settings 125  
Configuration 135  
installing 121  
Maintenance 149  
Remote Control 147  
Server Health 132  
System Information 130  
system status alert  
indicator 129  
UPnP tool 122  
user interface 129  
Acer Smart Setup  
scope 24  
using 24  
Adaptec onboard SATA RAID  
controller  
C
installing 117  
power cord iii  
CMOS RAM 58  
front 19  
enabling 105  
Adaptec onboard SATA RAID  
Configuration Utility  
entering 105  
additional hard disk drive  
installing 34  
ATA controller configuration  
BIOS settings 69  
electrostatic discharge, see ESD  
precautions 28  
ENEGY STAR xiii  
expansion card  
I/O interface 53  
installing 53  
B
backplane board  
jumper settings 14  
BIOS  
CMOS RAM 58  
configure 59  
overview 58  
F
front panel  
3
 
156  
BIOS settings 68  
H
hard disk drive  
configuration guidelines 30  
hard disk drive with carrier  
drive status 31  
installing 32  
removing 33  
hard drive  
activity indicator, location  
RAID configuration 103  
troubleshooting 97  
hardware upgrade  
procedures 28  
O
removing side panel 36  
optical drive  
location  
4
3
heat sink fan  
P
remove 42  
PCI configuration  
thermal grease 47  
heatsink fan assembly  
installing 43  
removing 41  
I
installing  
5.25 inch storage device 38  
additional hard disk drive 34  
cable arm 117  
expansion card 53  
hard disk drive with carrier 32  
heatsink fan assembly 43  
processor 46  
rack 112  
side panel 37  
system memory 51  
troubleshooting 97  
turn on 21  
power off  
via hardware 25  
redundant bay  
processor  
9
internal components  
9
K
BIOS settings 64  
configuration guidelines 44  
KVM Remote Console 151  
L
LAN ports  
removing 44  
location  
troubleshooting 98  
LED indicators  
front panel  
LAN port  
8
upgrade 44  
PS/2 keyboard port  
PS/2 mouse port  
7
7
5
R
rack  
8
M
installing 112  
mainboard  
jumper settings 13  
rack installation 107  
mounting pattern 111  
precautions 108  
157  
RAID configuration utilities 103  
RAID Volume  
creating 105  
rear panel  
7
system reset  
regulations and safety ix  
fcc notice ix  
cold boot 92  
removing  
5.25 inch storage device 39  
hard disk drive with carrier 33  
heatsink fan assembly 41  
processor 44  
requirements 18  
turn on system 21  
side panel 36  
system memory 52  
system upgrade  
S
safety iii  
ESD precautions 28  
installation precautions 28  
caution iii  
disposal instructions vi  
mercury advisory vi  
optical drive xii  
safety instructions iii  
serial port  
location  
7
serial port configuration  
BIOS settings 72  
server management  
BMC NIC settings 125  
tools 102  
T
troubleshooting  
confirming loading of OS 96  
display problem 99  
side panel  
installing 37  
removing 36  
hardware diagnostics 95  
supervisor password 80  
system BIOS 57  
system boards  
backplane board 14  
mainboard 10  
system fan  
optical drive problems 98  
software program problem 99  
location  
system memory  
identification 50  
9
USB device problem 99  
verifying key system lights 96  
installing 51  
interface 48  
population 49  
removing 52  
U
UPnP tool  
installing 122  
search server 123  
USB ports  
troubleshooting 98  
system passwords  
changing 82  
power-on password 80  
removing 82  
front  
rear  
4
8
158  
troubleshooting 99  
user password 80  

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