York Version 150 User Manual

WINDOWS NT/2000  
INSTALLATION GUIDE  
01/02/2002  
REVISION/UPDATE INFORMATION:  
OPERATING SYSTEM VERSION:  
WINDOWS NT 4.0 OR LATER  
WINDOWS 2000  
VERSION 1.5-0  
SOFTWARE VERSION:  
TECSYS DEVELOPMENT, INC.  
1600 10TH STREET, SUITE B  
PLANO, TEXAS 75074  
Table of Contents  
1.This Guide ...............................................................................................................................................1  
1-1.Purpose................................................................................................................................................1  
1-2.Intended Audience ..........................................................................................................................1  
1-3. Organization and Chapter Layouts of this Guide......................................................................1  
1-4.. Introduction, Overview and Concepts.......................................................................................1  
1-5. Pre-Installation...................................................................................................................................1  
1-6. Installation..........................................................................................................................................1  
1-7. Appendices.......................................................................................................................................1  
1-8. Reader Feedback............................................................................................................................1  
1-9. Customer Support ............................................................................................................................2  
1-10. Conventions used in the Guide...................................................................................................2  
2. Introduction and Overview ...............................................................................................................3  
2-1. Introduction to ConsoleWorks........................................................................................................3  
2-2. Overview of the ConsoleWorks Installation Process..................................................................3  
2-3. Installation Terms...............................................................................................................................4  
2-4. Installation Concepts.......................................................................................................................6  
3. Pre-Installation......................................................................................................................................9  
3-1. Host System Criticality and ConsoleWorks Exclusivity................................................................9  
3-2. Host Operating Systems Supported..............................................................................................9  
3-3. ConsoleWorks is available on CD ROM or from the Internet...................................................9  
3-4. Product Authorization Key (PAK) is Required..............................................................................9  
3-5. Files at the TDi Website....................................................................................................................9  
3-6. Release Notes ...................................................................................................................................9  
3-7. Host System Requirements............................................................................................................. 10  
3-8. Administrator Account Privileges are Required ........................................................................ 10  
3-9. Ongoing Disk Space Requirements............................................................................................. 10  
3-10. Web Browser Requirements ........................................................................................................ 10  
4. Installation ............................................................................................................................................ 11  
4-1. Make Backup of System Disk(s) .................................................................................................... 11  
4-2. Installation Process .......................................................................................................................... 11  
4-3. State of Installation after Completion ......................................................................................... 16  
4-4. Installing ConsoleWorks License(s)............................................................................................... 16  
4-5. Starting the ConsoleWorks Server................................................................................................. 17  
4-6. ConsoleWorks and the Services Control Panel ......................................................................... 17  
4-7. Add ConsoleWorks to the System Startup.................................................................................. 17  
4-8. ConsoleWorks Manual Starts and Manual Shutdowns ............................................................ 17  
4-9. Adding Functionality....................................................................................................................... 18  
4-10. Importing POLYCENTER Console Manager (PCM) Port Files................................................. 18  
4-11. ConsoleWorks Databases............................................................................................................ 18  
4-12. Editing ConsoleWorks Default Templates................................................................................. 18  
5. Software Update................................................................................................................................. 21  
5-1. Stop the ConsoleWorks Server and License Manager............................................................. 21  
5-2. Remove the ConsoleWorks Client and Server Programs......................................................... 21  
5-3. Re-install the ConsoleWorks Server and Client Programs........................................................ 21  
5-4. Install ConsoleWorks License(s)..................................................................................................... 21  
5-5. Start the ConsoleWorks Server ...................................................................................................... 21  
5-6. Add ConsoleWorks to the system startup................................................................................... 22  
ii  
Appendix 1—Profile Rules and Examples ...........................................................................................23  
Appendix 2—HTML Directory Edits ...................................................................................................... 25  
Appendix 2—Directory Listing............................................................................................................... 27  
Appendix 3—ConsolleWorks Version 1.4-0 to 1.5-0 Directory Cross-Reference.......................... 35  
iii  
1. This Guide  
1-1. Purpose  
This guide describes how to install and configure ConsoleWorks on a host using Windows NT version 4.0 with  
Service Pack 3 or later or Windows 2000 operating system.  
1-2. Intended Audience  
This guide is written for system administrators and managers installing and configuring the ConsoleWorks appli-  
cation on a Windows NT or Windows 2000 host.  
1-3. Organization and Chapter Layouts of This Guide  
This section describes the purpose of the guide, intended audience, organization and features of this  
guide, reader feedback, customer support, and conventions used in this guide.  
1-4. Introduction, Overview and Concepts  
This section introduces the ConsoleWorks application. It also describes an overview of the installation  
process, terms and concepts used during the installation, some of the concepts used in configuration and  
has a special note for Polycenter Console Manager (PCM) users.  
1-5. Pre-Installation  
This section helps the installer prepare to install ConsoleWorks by listing the hardware and software needed  
to install and run ConsoleWorks and by suggesting some installation design hints and techniques.  
1-6. Installation  
This section contains the first stage of the installation procedure for installing ConsoleWorks onto a host ma-  
chine. Once the default installation file set is installed, optional functions, such as:  
importing supplied event definitions, and/or  
adding ConsoleWorks to the system startup,  
are added based on the desired ConsoleWorks functionality.  
The second stage of the installation procedure for installing ConsoleWorks onto a host machine is called  
Configuration and is covered in the document: ConsoleWorks Administrator and User Guide.  
1-7. Appendices  
The appendices include a additional information that may be useful during installation.  
1-8. Reader Feedback  
TDi welcomes comments to this guide and other products. Readers are encouraged to send feedback to TDi  
at:  
TECSys Development Inc (TDi)  
1600 10th Street  
Phone: 972.881.1553  
FAX: 972.424.9181  
Suite B  
Plano, TX 75074 USA  
attn: ConsoleWorks Customer Feedback  
1
1-9. Customer Support  
TDi customer support is offered through several venues: internet website, email, phone and fax. When re-  
questing customer support, an active Service Agreement and the following information will be needed from  
the customer:  
Name and Contact Information  
Company Name  
Customer ID  
Model of host running ConsoleWorks  
Host operating system version and patch level  
ConsoleWorks version  
Description of problem  
Customer support offices are staffed Monday through Friday, 8:00am to 5:00pm Central Time. TDi customer  
support can be reached as follows:  
internet website:  
email:  
phone:  
972.881.1553  
fax:  
972.424.9181  
If requesting fax support, please be sure to include a return fax number in the Contact Information.  
1-10. Conventions used in this Guide  
Enter  
Indicates a key on a PC or terminal keyboard, this example indicates pressing the Enter key.  
Ctrl-X  
A hyphen between keyboard keys indicates a combination of keys on a PC or terminal key-  
board to be pressed simultaneously, this example indicates pressing the Ctrl key and the X  
key simultaneously.  
cw_add_invo Italics indicates a filename, command, variable name or other screen text.  
cw_add_invo Boldface type in examples indicates input the user types.  
[ ]  
Indicates optional information to be included with the command at the installers discretion.  
[Y] or [N]  
Items contained within square brackets [] are default settings in the ConsoleWorks applica-  
tion. For example, when queried with a Yes or No answer the default setting will show a [Y]  
or [N].  
ꢀꢀꢀ  
Continuation. Usually used when the script responses being shown in the text or body of the  
guide continue beyond what is shown on the page.  
2
2. Introduction and Overview  
2-1. Introduction to ConsoleWorks  
ConsoleWorks is an application built to monitor console port text or SYSLOG messages and to directly manage  
any device supporting console port connections. It runs on OpenVMS, Unix and NT/2000 platforms. In addi-  
tion, ConsoleWorks can manage devices indirectly by using script-initiated management applications running  
on the ConsoleWorks host.  
ConsoleWorks accomplishes this management with three major components:  
a standard web browser (or a command line user interface)  
a specialized web server, and  
a host connected via cable to the device’s serial console port (direct management) or by network  
(indirect management).  
Other than the original installation and some preliminary configurations, most ConsoleWorks operations are  
managed and configured using a standard web browser.  
ConsoleWorks' flexibility provides the capability:  
to manage any device allowing management from a console port from any workstation on the net-  
work connected to the ConsoleWorks host,  
to manage hosts on a network remotely, either via the internet or a dialup network,  
for a ConsoleWorks server to use host-based utilities to contact a person based on event driven criteria,  
and  
to organize managed devices into logical groupings.  
note: The V1.5-0 ConsoleWorks server for the Windows NT/2000 platform supports one server invocation. Fu-  
ture releases will provide the capability for multiple invocations on one server. Each ConsoleWorks  
invocation is a separate entity. Two concurrently running invocations do not share resources  
(profiles, users or console ports).  
ConsoleWorks Windows NT/2000 server requires a system running Windows NT 4.0 with at least Service Pack 3 or  
Windows 2000. ConsoleWorks also requires a TCP/IP protocol stack.  
The V1.5-0 ConsoleWorks Product Kit contains the files required for installing the following ConsoleWorks com-  
ponents:  
1. ConsoleWorks Web Server, and  
2. ConsoleWorks public domain scan and event definitions.  
This guide describes how to install ConsoleWorks on a Windows NT/2000 host.  
note: ConsoleWorks requires a valid license to operate.  
2-2. Overview of the ConsoleWorks Installation Process  
It is strongly recommended that installers design and plan their implementation of a ConsoleWorks installation.  
ConsoleWorks components require configuration that proceeds much more smoothly when an installation  
plan is followed. Suggestions and recommendations can be found in the Installation Concepts section of this  
chapter.  
ConsoleWorks installs in two stages.  
1) The first stage of the installation includes:  
downloading ConsoleWorks from the internet or mounting the CD,  
installing ConsoleWorks from the distribution kit,  
3
and optionally,  
adding ConsoleWorks to the system startup,  
editing templates to customize event and user templates, and  
importing existing Users, Consoles, Scans, Events and/or Databases.  
note: Technically, ConsoleWorks has created an invocation after this stage of installation is completed.  
However, the invocation has no configured Ports, Profiles, Users, or Events. These components must  
be configured to make ConsoleWorks useful.  
2) The second stage of installation uses a web browser to add/delete/configure items such as:  
accounts,  
consoles,  
profiles,  
scans,  
events, and  
actions.  
2-3. Installation Terms  
The following terms are provided as reference. It is recommended these terms be studied in conjunction with  
the next section in this document: Installation Concepts.  
Agent  
If the device being managed has Windows NT/2000 as its operating system, that Windows NT or Windows  
2000 system requires an agent to gather and transmit its events since Windows does not have a serial con-  
sole.  
Alpha  
A host running an Alpha processor as its primary CPU.  
CD  
Refers to a Compact Disc.  
Console  
Console refers to a representation created and configured within ConsoleWorks, corresponding to a man-  
aged device. The console may be physically attached to a device console port or it may be mapped to  
Syslog events. Privileges are read, write, acknowledge and control.  
ConsoleWorks Root Directory  
The base directory on the ConsoleWorks server system in which all ConsoleWorks directories reside. On  
Windows NT/2000, this directory is C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\.  
Device Console Port  
A Device Console Port is a serial port on a device that is used to manage that device.  
Default Files  
Default Files are a basic set of files created by ConsoleWorks installation kits when ConsoleWorks is first in-  
stalled. Those files are subsequently used to make invocation directory trees. Each invocation has its own  
directory tree based from the ConsoleWorks root directory.  
Display  
Display refers to a particular Window or Splash Screen displayed during a step in the installation. Screen,  
Window and Display are used interchangeably in this guide.  
4
Distribution Kit or Package  
A Distribution Kit or Package is a file or files that enable a person to install the ConsoleWorks application.  
Each operating system (Windows NT/200 OpenVMS, Tru64, Linux, HP UX and Solaris) uses a unique distribu-  
tion kit.  
Events  
Events are conditions occurring on devices which cause the devices to post status messages to their con-  
sole ports or onto the network with Syslog. ConsoleWorks scans console text and Syslog messages for infor-  
mation and to use as triggers to initiate actions.  
Installer  
An Installer is the person installing the ConsoleWorks application and configuring the invocations and pro-  
files. The installer is required to have Administrator access privileges.  
Intel  
A host running an Intel processor as its primary CPU.  
Invocation  
An Invocation is a copy of the ConsoleWorks application running on the host. Each invocation is an appli-  
cation/web server hybrid that allows remote management of devices. Each invocation uses a private set  
of consoles, profiles, and user accounts.  
note: Each invocation is required to have a unique name since two invocations using the same invoca-  
tion name cannot operate concurrently on the same host system.  
Linux  
A host running Redhat Linux 6.0 (or later) as its operating system.  
PCM  
POLYCENTER Console Manager in this document refers to Computer Associates’ Unicenter Console Man-  
agement for OpenVMS which includes technologies formerly available as: CommandIT Enterprise Edition,  
Unicenter TNG for OpenVMS Console Manager, POLYCENTER Console Manager  
Product Authorization Key (PAK)  
ConsoleWorks licenses are composed of ConsoleWorks Product Authorization Keys (PAK). The Base PAK  
includes five connections. Extra connections can also be added. Additional features such as Telnet and  
Syslog capabilities can be added with additional PAKs.  
Profile  
Profile refers to a set of privileges to consoles and/or ConsoleWorks server administration.  
Some aspects of a profile are:  
a profile may contain some or all of the privileges available on a console port,  
multiple users may have the same profile,  
multiple profiles can provide privileges to the same console port(s), and  
a user may have access to one or more profiles, but may use only one profile at a time.  
In addition, profiles are used to access ConsoleWorks invocation management as well. ConsoleWorks  
management has the ability to read, write, control and delete console ports, profiles and user accounts.  
Scans  
A scan is a collection of events, other scans or a combination of the two. As a result, a scan could contain  
only events, only other scans or both scans and events.  
Screen  
Screen refers to a particular Window or Splash Screen displayed during a step in the installation. Screen,  
Window and Display are used interchangeably in this guide.  
5
Solaris  
A host running SUN Solaris 7.0 (or later) as its operating system.  
SPARC  
A host running a SUN SPARC processor as its primary CPU.  
TCP/IP or Transmission Control Protocol/ Internet Protocol port  
The Transmission Control Protocol/ Internet Protocol port(s) each host controls. Each invocation is assigned  
a specific TCP/IP port to use.  
User Account  
User account refers to the access a person receives when logging into ConsoleWorks. A user's access to a  
console port and to ConsoleWorks management is defined by what profiles the user is given permission to  
use.  
note: Users may have access to more than one profiles, but may only use one profile at a time.  
VMS  
A host running Compaq OpenVMS V7.2 (or later) as its operating system  
Web Browser  
Commonly used Web Browsers such as Netscape Navigator 4.7 or Internet Explorer 5.0 (or later) web  
browsers are required to complete the configuration of the installed elements.  
Window  
Window refers to a particular Window or Splash Screen displayed during a step in the installation. Screen,  
Window and Display are used interchangeably in this guide.  
2-4. Installation Concepts  
The following describe the relationships between some of the functional components used by ConsoleWorks.  
Understanding the following concepts will:  
assist in designing an installation,  
prepare the installer for the installation and configuration processes, and  
reduce the need for large scale configuration changes and installation redesigns after installation.  
Installation Phases  
Pre-Installation  
The period prior to Installation where the installer collects required software and verifies the host system  
meets the requirements for ConsoleWorks installation and operation.  
Installation  
This phase includes the steps involving installing the ConsoleWorks  
application on the target host, setting up a basic invocation, add-  
ing ConsoleWorks to the system startup and selectively adding pre-  
Invocation setup files  
on drive  
ConsoleWorks on  
drive  
packaged event definitions.  
ConsoleWorks invocations are highly configurable. During the in-  
stallation phase the installer is presented opportunities to edit files  
that will be used globally by each invocation, such as event tem-  
plate files. Most of these changes can also be made later.  
invoked copy of ConsoleWorks in host's memory  
Figure 1 - Invocation  
6
Configuration  
profiles  
console port 01 RWAC  
users  
Concept of a ConsoleWorks invocation  
ConsoleWorks management  
Configuration is the period after Installation involving cre-  
ating and configuring consoles, profiles, and user ac-  
counts. Invocations are in a default mode after installa-  
tion and are not fully functional until configured. Con-  
figuration operations are performed using a web browser  
and are described in the ConsoleWorks Administration  
and User Guide.  
console port 02 RW  
console port 03 R  
A
A
read  
delete  
write  
console port 01 RWAC  
user 01  
B
A
control  
console port 03 RW  
console port 04 R  
C
B
04  
03  
02  
C
device  
console  
port(s)  
(physical)  
or Syslog  
Event  
user 02  
console port 01 RW  
console port 01  
A
C
console port 02 RWAC  
read  
user 03  
acknowledge  
write  
ConsoleWorks management  
control  
profile  
rule1: only one set of privileges per console port to a profile  
rule 2: only one active profile at a time for each user  
rule 3: more than one user may have access to and use a profile  
rule 4: privileges to a console port may vary between profiles  
access privileges to a console port or to  
ConsoleWorks management  
Invocation Components (Figure 2)  
Invocation  
A copy of the ConsoleWorks application running on the  
host. Users, profiles, and consoles are exclusive to each  
invocation.  
Figure 2 - Invocation Components  
Device Console Port  
The physical connection between the host and the external device.  
Console  
The representation within ConsoleWorks of the a device console including all the parameters necessary to  
communicate with that console. A console has four privileges: Read, Write, Acknowledge and Control  
(RWAC). Access to a console is controlled via profiles. Each user is given access to a specific profile or  
profiles.  
Profile  
A configured set of privileges providing access to consoles and/or to ConsoleWorks administration within  
an invocation. Users are given profile access by user(s) with access to ConsoleWorks management profile  
(s). Console privileges are Read, Write, Acknowledge and Control (RAWC). ConsoleWorks administration  
privileges are Read, Write, Delete and Control (RWDC).  
Some rules for configuring and using profiles per invocation are:  
rule 1: each profile has only one set of privileges per console,  
rule 2: each profile may have access to one or more console,  
rule 3: each user may have only one active profile at a time,  
rule 4: more than one user may have access to and use a profile, and  
rule 5: privileges to a console may vary between profiles.  
A tabular example of these rules is shown below in Table 1. In Table 1, the profiles User 1, User 2, Manager  
1 and Manager 2 were created solely for the purpose of the example and are not standard profiles in  
ConsoleWorks.  
User  
A person logging into a ConsoleWorks invocation's user account. Generally speaking, the difference be-  
tween an administrative account and a user account is the access to ConsoleWorks management pro-  
files. All users are permitted to have access to more than one profile, but can only use one profile at a  
time per invocation.  
ConsoleWorks Manager  
A person logging into a ConsoleWorks invocation with the ConsoleWorks Administrative privileges which  
are the ability to Read, Write,  
profiles  
device a  
R
device b  
device c  
consoleworks app  
Delete and Control (RWDC)  
user accounts, profiles and  
console ports. ConsoleWorks  
Managers are permitted to ac-  
cess more than one profile, but  
can only use one profile at a  
time per invocation.  
user 1  
R
-
R
-
user 2  
RW  
-
R
manager 1  
manager 2  
RW  
RWAC  
-
RW  
-
RWDC  
RWDC  
RWAC  
Table 1. Profiles to device mapping example  
7
Installation Tips and Recommendations  
ConsoleWorks supports customizing an invocation's templates. Each invocation has its own directory and  
subdirectories. The original templates created during installation are located in the Config subdirectory  
under the installation directory specified during the installation process. For Windows NT/2000, the default  
is C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Config.  
An installer intending to use the same modifications to the templates across several invocations could save  
significant effort by editing the templates made during the original installation, make the modifications to  
the ConsoleWorks root directory templates. This may be especially useful when the HTML templates are  
modified with company specific data, company policy comments or HTML jumps to company specific  
files (such as networked documentation).  
Each invocation opens all of its device consoles when it is invoked, therefore the installer should make sure  
invocations expected to run concurrently do not attempt to access the same devices.  
Special Note for Polycenter Console Manager (PCM) owners  
ConsoleWorks comes with an array of predefined scans/events, many exported from PCM. These events  
can be imported during the installation process or later. The procedures for importing the events for are in  
the chapter on Installation in the Adding Functionality section.  
8
3. Pre-Installation  
This section contains information on the fundamentals required for installation.  
Note: 1) When installing the ConsoleWorks Server on Windows an error will be displayed if you try to install  
V1.5 when a previous version is installed. You must uninstall the previous version before attempting to install  
V1.5.  
2) the ConsoleWorks directory structure for Version 1.5-0 is significantly different from Version 1.4-0. The  
base directory for Version 1.4-0 was C:\Cwks where there base directory for Version 1.5-0 is C:\Program Files  
\TECSys Development, Inc\ConsoleWorks Server.  
3-1. Host System Criticality and ConsoleWorks Exclusivity  
ConsoleWorks' primary function is to monitor the health and status of chosen devices, at all times. As a moni-  
toring application, ConsoleWorks requires unobstructed access to host system resources at all times. It is the  
strongest recommendation that ConsoleWorks be hosted on a dedicated, independent machine. Interfer-  
ence from other applications, for example email or printer server support, may interrupt support at critical  
times, delaying and possibly precluding recovery efforts.  
3-2. Host Operating Systems Supported  
ConsoleWorks is written for hosting on OpenVMS, Unix and Windows platforms. This guide is the manual for the  
Windows platform hosts running the following (or later) versions: Windows NT 4.0 with Service Pack 3 or Win-  
dows 2000 (right click on the My Computer icon and choose Properties to verify current version of the operat-  
ing system).  
note: ConsoleWorks can run under its own account or under the Administrator account.  
3-3. ConsoleWorks is available on CD ROM or from the Internet  
ConsoleWorks is available on CD ROM or the latest version can be downloaded from the TDi website at http://  
3-4. Product Authorization Key (PAK) is required  
A Product Authorization Key (PAK) is not required for installation, but is required to activate a ConsoleWorks in-  
vocation. TDi will supply the appropriate permanent license with receipt of a purchase order. A temporary  
demo license may be downloaded from the same place the ConsoleWorks kit was downloaded.  
3-5. Files at the TDi Website  
Table 2 has a list files that will be referenced during installation. These ConsoleWorks installation files are avail-  
able at the TDi Website (http://www.tditx.com/).  
host system  
ConsoleWorks version and kit type  
ConsoleWorks (v1.5-0) kit  
Filename on website*  
Windows NT Intel (4.0+) or Windows 2000  
ConsoleWorksServer.  
exe  
3-6. Release Notes  
Table 2. List of available ConsoleWorks installation files at the TDi Website (http://www.tditx.com)  
ConsoleWorks  
release  
notes contain information updated since the written manuals were published. These release notes are stored  
as installation CD, and once ConsoleWorks is installed, via the web browser. The locations of the RELNOTES-  
1_5.*** files are shown in Table 3.  
On CD before installation  
ConsoleWorks version and kit type  
Location on host after installing kit:  
Filename on website*  
Location on CD ROM from root directory:  
From the ConsoleWorks home page:  
C:\Program Files\TECSys Development,  
Inc\ConsoleWorks Server\Doc  
C:\Program Files\TECSys Development, HELP(left panel):  
Inc\ConsoleWorks Server\Doc Online Doc (left panel lower):  
3-7. Host System  
Requirements  
Click either Text or HTML (description:  
ConsoleWorks V1.5-0 release notes)  
Hard Disk require-  
Table 3. Location of the RELNOTES-1_5*** files  
9
ments  
Systems targeted for running a ConsoleWorks invocation are required to support the minimum disk space re-  
quirements shown in Table 4.  
RAM requirements  
Package  
ConsoleWorks Base  
Minimum Drive Space  
A minimum of 128MBytes of operating system RAM is  
recommended. RAM requirements are installation  
type dependent. Requirements are affected by  
quantity and activity level of devices monitored by  
ConsoleWorks in addition to the amount required by  
the scan files which will be loaded.  
10 MBytes  
Included  
ConsoleWorks Command Line Interface  
ConsoleWorks Documentation  
ConsoleWorks Log Files  
Included  
Site Dependent  
10 MBytes  
Recommended Minimum  
CPU requirements  
ConsoleWorks minimum recommended CPU is  
the Intel 450 MHz Pentium class processor.  
Table 4. Hard Disk Requirements  
System Software requirements  
ConsoleWorks is written to be hosted on a machine running Windows NT with Service Pack 3 or later in-  
stalled or Windows 2000.  
TCP/IP running on host  
Hosting platforms must be running TCP/IP. ConsoleWorks requires a TCP/IP address that it will use for listen-  
ing. The default for ConsoleWorks is to listen to all the interfaces on the ConsoleWorks host (0.0.0.0). The  
TCP address for ConsoleWorks to listen to is configurable after installation is complete.  
TCP/IP port requirement  
The ConsoleWorks invocation requires a TCP/IP port on the host machine. By default, ConsoleWorks instal-  
lations use port 5176. The port number is configurable after installation is complete.  
3-8. Administrator Account Privileges are Required  
The installation procedure creates the ConsoleWorks directory tree. This requires the installer to be logged into  
the Administrator account (or another fully privileged account) when performing the installation. Console-  
Works installation will fail if not installed from an Administrator account, however, once installed ConsoleWorks  
can be run under a non-privileged account.  
3-9. Ongoing Disk Space Requirements  
Ongoing disk space requirements are installation dependent. Requirements are affected by quantity of and  
activity level of devices monitored by ConsoleWorks.  
Each device may produce require different amounts of data which precludes recommending a single quan-  
tity of disk space for all installations. It is recommended that the daily log file sizes be reviewed periodically in  
order to predict future disk space usage. Each addition of a device to the ConsoleWorks invocation warrants  
re-evaluating the disk space usage.  
Further, it is recommended that ConsoleWorks log files, which are text files, be archived or deleted based on  
the user’s criteria. Installers can contact TDi for details and allocation recommendations.  
3-10. Web Browser Requirements  
Netscape Navigator 4.7 or Internet Explorer 4.0 for Intel systems or Internet Explorer 4.5 for Macintosh systems  
(or later) web browsers are required to complete the configuration of the installed elements.  
10  
4. Installation  
This section contains information on the first stage of the installation procedure. The second stage of the instal-  
lation procedure uses a web browser and is discussed in the ConsoleWorks Administrator and User Guide.  
Note: If ConsoleWorks is being installed as an update to Version 1.4-0, a new directory structure will be cre-  
ated. Save existing template files, action routines, etc. prior to the installation and move them to the proper  
directory upon completion of the install.  
4-1. Make backup of system disk(s)  
As a precaution, make a backup copy of the system disk(s). This is a standard precaution. ConsoleWorks in-  
stalls all of its files into a single directory tree, which should preclude any conflicts, however caution is recom-  
mended.  
4-2. Installation Process  
ConsoleWorks installation can be accomplished directly from a CD or from a TDI web site.  
- note: The installer may not be notified about files about to be overwritten.  
- note: Installation requires Administrator privileges. If the activity to this point has been done from a common  
user account, the installer will have to logout and log back in as a user with Administrator access  
privileges.  
Administrator privileges  
Log in to an account with Administrator privileges. Once ConsoleWorks is installed it can be run from a com-  
mon user account, but the installation is required to be performed from an account with full access privileges.  
Uninstall all versions of Field Test Software (if applicable)  
Please uninstall all versions of ConsoleWorks Server V1.5 Field Test. This install will not work if the ConsoleWorks  
Server V1.5 Field Test is installed. Failure to uninstall the field test version could cause loss of data during install  
or uninstall of ConsoleWorks Server.  
Mount the CD  
The ConsoleWorks CD contains the same files as the TDI installation web site. Open the CD directory and click  
on the index.html file. Installation from the CD now proceeds exactly as it would from the web site. If using the  
CD for installation, skip to Installation below otherwise continue with the next paragraph.  
Open the TDI Installation Web Site  
com/).  
Move the software Installation Kit to the Local Disk  
Find the section of the web page containing the Windows NT/2000 installation kits. The name of the installa-  
tion executable for the Windows platform is ConsoleWorksServer.exe. The file contains all of the necessary files  
and information required to install a ConsoleWorks invocation on a Windows platform. Click on the link for this  
installation kit and save the file to the local disk.  
- note: A ConsoleWorks license, known as a PAK, must be installed in order to run a ConsoleWorks invocation.  
Begin the Installation  
The installation kit can be started using any of the three common Windows methods for starting executables:  
using Run from the Start menu, running ConsoleWorksServer.exe from the MS-DOS prompt or by double click-  
ing the executable in Windows Explorer. The installation splash screens are shown in the section below.  
11  
When the user launches ConsoleWorksserver.exe, the InstallShield Wizard progress box will appear.  
After the initial systems checks are completed the following Welcome panel will appear.  
The local system is now checked for previous versions that might be incompatible with this version. If such a  
version is currently installed, the following panel will be displayed. Should this panel be displayed, the user  
should press the Cancel button and proceed to de-install the previous version before continuing.  
Note: If the V1.5 install finds the previous version  
(v1.3 or V1.4) data it will allow you to copy the  
data to the new version. The previous version  
data will be copied automatically if you choose  
the "Typical" setup type. The "Custom" setup  
type will default to copy the data but it can be  
changed to not copy the data by selecting the  
"Copy Previous Version Data" feature and  
choosing "This feature will not be available". Li-  
cense files, console log files, and all files in the  
config directory will be copied to the new ver-  
sion when the feature is installed. The ability to  
copy the previous version data is only allowed  
during the initial install. You can not rerun the  
install and choose modify or repair to copy the  
previous version data. You must uninstall before  
you can install again to be asked for the copy  
the previous version data feature.  
12  
When all checks are completed successfully, the following panel will be displayed.  
Depress the Next> button to continue. The installation process will now display the License Agreement.  
Select the I accept the terms in the license agreement item and press Next>. The Customer Information panel  
will be displayed. Fill in the blanks and press Next>.  
13  
The installation type panel will be displayed.  
Under normal circumstances, select the Complete installation and press Next>.  
If ConsoleWorks is to be installed in a non-standard directory, select Custom and follow the direction panels.  
14  
When the Ready to Install the Program panel is presented select Install.  
The installation progress panel will be displayed.  
15  
When the installation is complete, the following panel will be displayed.  
Press the Finish button to exit the installation.  
4-3. State of Installation after Completion  
When the ConsoleWorks installation is completed a new directory structure has been created in either the De-  
fault Installation Directory or in the Directory specified during the installation process.  
If an older version of ConsoleWorks was present, the configuration files and other customized files were copied  
from their old location to the new directory structure.  
Two executables are installed as registered services, consoleworkslmfservice.exe and cworksserverservice.exe.  
ConsoleWorks LMF Server Service is the licensing software and is required to run alongside the primary Con-  
soleWorks application, ConsoleWorks Server Service.  
At this point the installation of ConsoleWorks is complete. A default version of the application is NOT running.  
4-4. Installing ConsoleWorks License(s)  
Before starting the ConsoleWorks server you should move the licenses you received from TDI to:  
C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\LMF\TDI_Licenses  
note: license files are text files that must be named as filename.LIC (where filename is a descriptive  
name of your choosing, but should indicate the actual product license being loaded)  
16  
4-5. Starting the ConsoleWorks Server  
To start the ConsoleWorks server access the Services Control Panel and start each executable,  
1) ConsoleWorks LMF Server  
note: if you would like to make certain all of your licenses loaded properly, you may check the  
contents of the following file:  
C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Log\ConsoleWorksLMFService_Err.Log  
And if should look similar to the following:  
%CONWRKS-S-LICLOAD, License loaded for TECSYS-DEVELOPMENT/CONWRKS-DB-HSG  
%CONWRKS-S-LICLOAD, License loaded for TECSYS-DEVELOPMENT/CONWRKS-DB-HSX  
%CONWRKS-S-LICLOAD, License loaded for TECSYS-DEVELOPMENT/CONWRKS-SYSLOG  
%CONWRKS-S-LICLOAD, License loaded for TECSYS-DEVELOPMENT/CONWRKS-DEMO  
-CONWRKS-I-LICTERMAT, License TECSYS-DEVELOPMENT/CONWRKS-DEMO terminates 1-DEC-2001  
2) ConsoleWorks Server  
Once the ConsoleWorks server is running it will use the ConsoleWorks invocation name Default, the TCP/IP ad-  
dress of the host machine, and the port address 5176. By default, the ConsoleWorks server is listening to the  
host's IP default port number, port 0.0.0.0.  
4-6. ConsoleWorks and the Services Control Panel  
Once ConsoleWorks is installed, some of the applications functions can be controlled through the Services  
Control Panel. A typical Services Control Panel is shown at the right. The panel is accessed through the Start  
Menu: Settings: Services.  
ConsoleWorks adds two services: ConsoleWorks LMF Server Service and ConsoleWorks Server Service.  
ConsoleWorks LMF Server Service is the licensing software and is required to run alongside the primary Con-  
soleWorks application, ConsoleWorks Server Service. The display shown above shows the settings after an in-  
stallation is completed (defaults).  
4-7. Add ConsoleWorks to the system startup  
ConsoleWorks can be added to the host system startup by accessing the settings for it in the Services Control  
Panel. Using the display shown above as an ex-  
ample, select the ConsoleWorks Server Service  
and hit the 'Startup …' button. The display below  
will show. Select the radio button for 'Automatic'  
in the Startup Type subwindow. Click 'OK' to exit.  
Clicking 'Cancel' will leave the application as a  
manual startup.  
4-8. ConsoleWorks manual starts and manual shut-  
downs  
ConsoleWorks will automatically be gracefully  
shutdown under normal operations by the system  
during system shutdown.  
It is required that ConsoleWorks LMF Server Service (the licensing service) be started before the ConsoleWorks  
Server Service is started. To manually start the ConsoleWorks LMF Server Service, access the Services Control  
Panel, select ConsoleWorks LMF Server Service and click on "Startup...' Then select ConsoleWorks Server Ser-  
vice and click on "Startup...'  
To manually shutdown ConsoleWorks, access the Services Control Panel, select ConsoleWorks Server Service  
17  
and click on 'Stop.' Then select ConsoleWorks LMF Server Service and click on 'Stop.' It is recommended that  
the licensing service be shutdown when the ConsoleWorks Server Service is shutdown.  
4-9. Adding functionality  
Import existing scan definitions  
ConsoleWorks comes with several scans. The scans can be imported during the installation process or  
later. The import_pcm.exe command is used to import the scans and events, which follow a PCM format  
from a command line interface. The format for the command is:  
import_pcm.exe filename.ext,  
where filename.ext is the name of a PCM formatted file. The import utility, import_pcm.exe, has no restric-  
tions on the filename and extension. When using the import utility, the importer must have foreknowledge  
that the file targeted for import is an authentic PCM formatted file.  
4-10. Importing PolyCenter Console Manager (PCM) Port files  
ConsoleWorks can import PCM port files. The import_pcm.exe command is used to import PCM data-  
bases, consoles, events and/or users, depending on what is contained in the files exported from PCM from  
a command line interface. The format for the command is:  
import_pcm.exe filename.ext,  
where filename.ext is a file created during the export of a PCM database. The import utility, import_pcm.  
exe, has no restrictions on the filename and extension. When using the import utility, the importer must  
have foreknowledge that the file targeted for import is an authentic PCM database file.  
4-11. ConsoleWorks databases  
Importing ConsoleWorks Database  
The importdb.exe program is used to import ConsoleWorks databases from a command line interface.  
The format for the command is:  
importdb.exe filename.ext,  
where filename.ext is a file created by the ConsoleWorks application exportdb.exe. The filename and ex-  
tension have no restrictions. When using the import utility, the importer must have foreknowledge that the  
file targeted for import is an authentic ConsoleWorks database file.  
Two more features of ConsoleWorks NT import utility are: 1) ConsoleWorks will import databases from previ-  
ous ConsoleWorks versions, and 2) ConsoleWorks databases can be exported and imported between sup-  
ported host operating systems (NT, VMS, Tru64, Solaris and Linux).  
Exporting ConsoleWorks Databases  
The exportdb.exe program is used to export ConsoleWorks databases from a command line interface.  
The format for the command is:  
exportdb.exe filename.ext,  
where the filename and extension have no restrictions. The file will be exported as an ASCII file with mostly  
readable text and some encoded text. The exported database does not include *.INFO files created for  
Event, Consoles and Users, the LOG files or the public domain PCM scan files provided in the distribution.  
4-12. Editing ConsoleWorks Default Templates  
ConsoleWorks comes with four templates: Event, Event Common, Console and User. Events, Consoles and Us-  
ers are created in ConsoleWorks, using a web browser (see Users Guide) or they can be imported as part of a  
database import (ConsoleWorks or PCM).  
Help files are affiliated with each Event, Console and User. When an Event, Console or User is created, the  
18  
corresponding template file is used for the help file. When Help (?) is selected in the web browser the contents  
of the applicable template file are displayed. Once the Event, Console or User is modified, a separate *.info  
(where * is the name of the Event, Console or User) file is created for that specific Event, Console or User and is  
stored in the Config subdirectory under the installation directory for the server. The next time the help (?) is se-  
lected, the *.info file is displayed.  
The default versions of these templates are located in the Config sub-directory of the ConsoleWorks root direc-  
tory and are called: CONSOLE.TEMPLATE, EVENT_COMMON.TEMPLATE, EVENT.TEMPLATE and USER.TEMPLATE.  
The User and the Console templates files are text only files. The Event template text file can also include HTML  
tags. The templates created during installation can be edited once installed using a standard text editor.  
Once the templates are edited, all subsequent *.info files that are created will contain the modified versions of  
the template files. This is often a convenience if particular information, such as company contacts or refer-  
ences are desired to be in all of the help files.  
Event Template Files  
ConsoleWorks supports each Event with a specific help file for each Event. Initially, the text displayed in the  
help window will be the text and/or HTML tags contained in the EVENT.TEMPLATE file. The text in the file can be  
edited and can include HTML tags. The file is used in a web browser environment where the HTML references  
can be clicked on to jump to another document. The HTML tags can point to any online documentation re-  
trievable to the ConsoleWorks NT client via HTTP (the client's access may not be the same access as the Con-  
soleWorks server's access).  
note: When the link is clicked on, the requested file is shown in the target window specified. Accordingly, it  
is recommended that a new target window be specified unless the requested link will display well  
within the ConsoleWorks Event info box containing the link.  
Each event help window can be edited to contain whatever information is deemed necessary, some sugges-  
tions are:  
site and/or event specific procedures,  
explanations to the ConsoleWorks user responding to the event what the event means,  
provide a URL to other web documents or vendor documentation.  
Event Template Files  
ConsoleWorks supports each Event with a specific help file for each Event. Additionally, information that is  
considered common to all events can also be displayed. The text displayed in the topside of the help window  
will be the text and/or HTML tags contained in the EVENT.TEMPLATE file. The text displayed at the bottom of  
the help window will be the text and/or HTML tags contained in the EVENT_COMMON.TEMPLATE file.  
The text in the EVENT_COMMON.TEMPLATE file can be edited and can include HTML tags. The file is used in a  
web browser environment where the HTML references can be clicked on to jump to another document. The  
HTML tags can point to any online documentation retrievable to the ConsoleWorks client via HTTP (the client's  
access may not be the same access as the ConsoleWorks server's access).  
note: When the link is clicked on, the requested file is shown in the target window specified. Accordingly, it  
is recommended that a new target window be specified unless the requested link will display well  
within the ConsoleWorks Event info box containing the link.  
Event information common to all events can be posted in to the EVENT_COMMON.TEMPLATE  
file to contain whatever information is deemed necessary, some suggestions are:  
site or company specific procedures, and to  
provide a URL to other web documents or vendor documentation.  
Console Template  
ConsoleWorks supports each Console with a specific help file for the Console. Initially, the text displayed in the  
19  
help window will be the text contained in the CONSOLE.TEMPLATE file. The text in the file can be modified or  
completely replaced. If HTML tags are included, they are displayed only as the raw HTML tags and are not in-  
terpreted in the window. The file is used in a text box in a web browser environment.  
User Template Files  
ConsoleWorks supports each User having information specific to the User, such as phone number, pager or  
email information or any text desired to be placed in the text window, in a User specific file. Initially, the text  
displayed in the help window will be the text contained in the USER.TEMPLATE file. The text in the file can be  
modified or completely replaced. If HTML tags are included, they are displayed only as raw HTML tags and  
are not interpreted in the window. The file is used in a text box in a web browser environment.  
4-13. LOG Directory  
By default, this directory contains files for each managed device. Each file contains time-stamped console  
data for each day. Log files are created for each device and are named using the format: DEVICE.  
LOG_YYYY_MM_DD. At one-hour intervals, ConsoleWorks will issue a "Timestamp" in these log files, indicating  
that ConsoleWorks was actually running at that time.  
For auditing purposes, there is a ConsoleWorks auditing log (called ACCESS.LOG) logging each access to the  
server by whom and what they did or retrieved. By default, this log file is diabled. The ConsoleWorks adminis-  
trator may enable this log file usually for diagnostic purposes. ACCESS.LOG is created if it does not exist and is  
appended to each time the server is started.  
A log file named ConsoleWorks.log, containing the output from the server process, is created each time the  
server is run.  
The combination of the ConsoleWorks.log file and the ACCESS.LOG file are sometimes required to be submit-  
ted to TDi for problem resolution. The database may also need to be provided.  
At this point installation is complete,  
however, ConsoleWorks requires configuration.  
Refer to the ConsoleWorks Administrator and User Guide for information on how to add, setup, and delete us-  
ers, consoles, profiles, events and scans.  
20  
5. Software Update  
This section provides information regarding an Update of the ConsoleWorks software.  
Note: If ConsoleWorks is being installed as an update to Version 1.4-0, a new directory structure will be created. Save exist-  
ing template files, action routines, etc. prior to the installation and move them to the proper directory upon completion of  
the install.  
5-1. Stop the ConsoleWorks Server and License Manager  
Access the Services Control Panel to stop the currently running ConsoleWorks services. The Services Control  
Panel is accessed through the Start Menu: Settings: Services. The following services must be stopped:  
1) Stop the ConsoleWorks Server  
2) Stop the ConsoleWorks LMF Server  
5-2. Remove the ConsoleWorks Client and Server Programs  
Access the Add/Remove Programs Panel to remove the ConsoleWorks Client and Server from the system. The  
Add/Remove Programs Panel is accessed through the Start Menu: Settings: Add/Remove Programs. The fol-  
lowing programs are to be removed:  
1) Remove the ConsoleWorks Client (if necessary)  
2) Remove the ConsoleWorks Server  
5-3. Re-install the ConsoleWorks Server and Client Programs  
Find the section of the web page containing the Windows NT/2000 installation kits. The name of the  
installation executable for the ConsoleWorks Server for the Windows platform is Setup.exe. Run the setup pro-  
gram and respond to the questions appropriately (refer to Section 4-4 for applicable screens).  
If appropriate, find the section of the web page containing the Windows NT/2000 installation kits. The name of  
the installation executable for the ConsoleWorks Client for the Windows platform is Setup.exe. Run the setup  
program and respond to the questions appropriately.  
5-4. Install ConsoleWorks License(s)  
Before starting the ConsoleWorks server you should move the licenses you received from TDI to:  
C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\LMF\TDI_Licenses  
· note: license files are text files that must be named as filename.LIC (where filename is a descriptive  
name of your choosing, but should indicate the actual product license being loaded)  
5-5. Start the ConsoleWorks Server  
To start the ConsoleWorks server access the Services Control Panel and start each executable,  
1) ConsoleWorks LMF Server  
note: if you would like to make certain all of your licenses loaded properly, you may check the  
contents of the following file:  
C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Log\ConsoleWorksLMFService_Err.Log  
21  
And if should look similar to the following:  
%CONWRKS-S-LICLOAD, License loaded for TECSYS-DEVELOPMENT/CONWRKS-DB-HSG  
%CONWRKS-S-LICLOAD, License loaded for TECSYS-DEVELOPMENT/CONWRKS-DB-HSX  
%CONWRKS-S-LICLOAD, License loaded for TECSYS-DEVELOPMENT/CONWRKS-SYSLOG  
%CONWRKS-S-LICLOAD, License loaded for TECSYS-DEVELOPMENT/CONWRKS-DEMO  
-CONWRKS-I-LICTERMAT, License TECSYS-DEVELOPMENT/CONWRKS-DEMO terminates 1-DEC-2001  
2) ConsoleWorks Server  
Once the ConsoleWorks server is running it will use the ConsoleWorks invocation name Default, the TCP/IP ad-  
dress of the host machine, and the port address 5176. By default, the ConsoleWorks server is listening to the  
host's IP default port number, port 0.0.0.0.  
5-7. Add ConsoleWorks to the system startup  
ConsoleWorks can be added to the host system startup by accessing the settings for it in the Services Control  
Panel. Set the ConsoleWorks LMF Server and ConsoleWorks Server for automatic startup.  
22  
Appendices  
Appendix 1: Profile Rules and Examples  
Appendix 2: HTML Directory Edits  
Appendix 3: Directory Listing - of a default ConsoleWorks installation on Windows NT/2000  
Appendix 4: ConsoleWorks Version 1.4-0 to Version 1.5-0 Directory Cross-Reference.  
23  
This Page Intentionally Blank  
24  
Appendix 1: Profile Rules and Examples  
Profile Rules  
rule 1: each profile has only one set of privileges per console port,  
rule 2: each profile may have access to one or more console ports,  
rule 3: each user may have only one active profile at a time,  
rule 4: more than one user may have access to and use a profile, and  
rule 5: privileges to a console port may vary between profiles.  
The following table can be used to help demonstrate the profile rules.  
user  
Bill  
profiles  
basic 1  
console a  
R
console b  
console c  
consoleworks app  
R
-
R
-
Ted  
-
basic 2  
RW  
-
R
manager 1  
manager 2  
RW  
RAWC  
-
RW  
-
RWDC  
RWDC  
Dave  
RAWC  
Example:  
Three users, Bill, Ted and Dave were given access to the invocation using the three profiles in the table.  
Bill is given access to profiles basic 1, manager 1 and manager 2,  
Ted is given access to profile basic 2, and  
Dave is given access to profiles manager 2.  
Assume all three users are logged in at the same time.  
The first question that must be answered is, which profile is each user using?  
If Bill uses basic 1, Ted basic 2 (only option) and Dave manager 2 (only option), then the following is  
true or can happen:  
Bill can see console a and b but not console c or the ConsoleWorks management screens,  
Ted can see and write to console a, read console c and ConsoleWorks management but cannot  
see console b, and  
Dave has read, acknowledge, write and control on console a and read, write, delete and control  
to ConsoleWorks management but cannot see console b or c.  
further,  
If Bill, Ted and Dave are all connected1 to console a, and if Ted writes to console a, then the typing  
will appear on Bill's screen and Dave's screen,  
If Bill, Ted and Dave are all connected1 to console a, and if Dave writes to console a, then the  
typing will appear on Bill's screen and Ted's screen, and  
Dave has the read, write, delete, and control ConsoleWorks privileges which allows him to create,  
edit, and delete user accounts, profiles and/or consoles.  
1
Each user has intentionally 'connected' to the console by selecting the icon in the left column from the ConsoleWorks  
Operations:Consoles display screen.  
25  
This Page Intentionally Blank  
26  
Appendix 2: HTML Directory Edits  
The ConsoleWorks HTML directory contains static HTML files used by the ConsoleWorks web server. These files  
are NOT intended to be modified by ConsoleWorks customers. If these files are modified, the results may be  
unpredictable and are not supported by TDi customer support. Replacement of the files with the default files  
is recommended.  
TECSys Development does provide for the exception that the TDI_MINI.GIF file with may be replaced with a  
company logo of the same size. This will allow "re-branding" of the ConsoleWorks invocation.  
There are no other files that can be user modified in this directory.  
27  
This Page Intentionally Blank  
28  
Appendix 3: Directory Listing - of a default ConsoleWorks installation on Windows NT/2000  
Below is an example directory listing for a ConsoleWorks installation on Windows NT/2000.  
Volume in drive C has no label.  
Volume Serial Number is 1380-0FE3  
Directory of C:\Program Files\TECSys Development, Inc  
08/20/2001 01:42p  
08/20/2001 01:42p  
10/03/2001 09:05a  
11/28/2001 02:38p  
11/28/2001 03:07p  
<DIR>  
<DIR>  
<DIR>  
<DIR>  
.
..  
ConsoleWorks Client  
ConsoleWorks Server  
0 dir.txt  
1 File(s)  
0 bytes  
Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Client  
10/03/2001 09:05a  
10/03/2001 09:05a  
10/03/2001 01:11p  
<DIR>  
<DIR>  
<DIR>  
.
..  
Bin  
0 File(s)  
0 bytes  
Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Client\Bin  
10/03/2001 01:11p  
10/03/2001 01:11p  
10/01/2001 11:32a  
10/01/2001 11:25a  
10/01/2001 11:34a  
<DIR>  
<DIR>  
.
..  
409,695 CwTProx.exe  
431 TermEm.ini  
221,277 cwterm.exe  
631,403 bytes  
3 File(s)  
Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/28/2001 02:38p  
09/28/2001 03:33p  
<DIR>  
<DIR>  
<DIR>  
<DIR>  
<DIR>  
<DIR>  
<DIR>  
<DIR>  
<DIR>  
<DIR>  
<DIR>  
.
..  
Actions  
Default  
HTML  
Log  
Doc  
LMF  
Freeware  
Bin  
Config  
1,486 MIME.TYPES  
1,486 bytes  
1 File(s)  
Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Actions  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/28/2001 02:38p  
<DIR>  
<DIR>  
<DIR>  
<DIR>  
<DIR>  
.
..  
Acknowledge  
Event  
Purge  
0 bytes  
0 File(s)  
Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Actions\Acknowledge  
11/28/2001 02:38p  
11/28/2001 02:38p  
10/24/2001 01:40p  
09/28/2001 03:33p  
<DIR>  
<DIR>  
.
..  
1,394 AUTOCANCEL.BAT  
915 BROADCAST.BAT  
2,309 bytes  
2 File(s)  
Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Actions\Event  
11/28/2001 02:38p  
11/28/2001 02:38p  
07/15/2001 11:10p  
<DIR>  
<DIR>  
.
..  
1,370 AUTOCANCEL.BAT  
29  
10/24/2001 01:40p  
07/15/2001 11:10p  
1,299 AUTOLOGIN.BAT  
915 BROADCAST.BAT  
3,584 bytes  
3 File(s)  
Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Actions\Purge  
11/28/2001 02:38p  
11/28/2001 02:38p  
07/15/2001 11:10p  
07/15/2001 11:10p  
<DIR>  
<DIR>  
.
..  
1,370 AUTOCANCEL.BAT  
915 BROADCAST.BAT  
2,285 bytes  
2 File(s)  
Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Default  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/28/2001 02:38p  
09/28/2001 03:33p  
<DIR>  
<DIR>  
<DIR>  
<DIR>  
<DIR>  
<DIR>  
.
..  
Config  
HTML  
Log  
Actions  
1,486 MIME.TYPES  
1,486 bytes  
1 File(s)  
Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Default\Config  
11/28/2001 02:38p  
11/28/2001 02:38p  
09/28/2001 03:33p  
09/26/2001 04:55p  
09/26/2001 04:55p  
10/24/2001 01:40p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
<DIR>  
<DIR>  
.
..  
245 CONSOLE.TEMPLATE  
1,020 EVENT.TEMPLATE  
1,067 EVENT_COMMON.TEMPLATE  
888 EVENT_CONWRKS-AUTHFAIL.INFO  
664 EVENT_CONWRKS-ENDOFDAY.INFO  
350 EVENT_CONWRKS-EVENTMOD.INFO  
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6,499 PCM_SCAN_PCM_INTERNALS.PORT  
589 PCM_SCAN_PLY_PERF_ADV.PORT  
2,068 PCM_SCAN_POLY_NETWORKER.PORT  
3,570 PCM_SCAN_RAID5.PORT  
3,771 PCM_SCAN_RSTSV9.PORT  
3,920 PCM_SCAN_SCHEDULER.PORT  
26,773 PCM_SCAN_SLS.PORT  
27,696 PCM_SCAN_ULTRIX.PORT  
30,631 PCM_SCAN_UNIX.PORT  
11,655 PCM_SCAN_VAX4000.PORT  
5,547 PCM_SCAN_VAX6000.PORT  
394 PCM_SCAN_VAX6300.PORT  
1,496 PCM_SCAN_VAX750.PORT  
13,316 PCM_SCAN_VAX7600.PORT  
1,501 PCM_SCAN_VAX780.PORT  
396 PCM_SCAN_VAX8200.PORT  
394 PCM_SCAN_VAX8300.PORT  
4,471 PCM_SCAN_VAX8500.PORT  
7,119 PCM_SCAN_VAX8600.PORT  
4,464 PCM_SCAN_VAX8700.PORT  
4,760 PCM_SCAN_VAX8800.PORT  
8,310 PCM_SCAN_VAX9000.PORT  
11,050 PCM_SCAN_VMSV5.PORT  
8,377 PCM_SCAN_VMSV6.PORT  
5,051 PCM_SCAN_WANROUTER_90.PORT  
264,436 bytes  
42 File(s)  
Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Bin  
11/28/2001 02:38p  
11/28/2001 02:38p  
11/26/2001 04:18p  
11/26/2001 04:18p  
11/26/2001 04:21p  
11/26/2001 04:22p  
11/26/2001 04:23p  
11/26/2001 04:20p  
11/28/2001 01:45p  
11/26/2001 04:17p  
11/26/2001 04:19p  
11/26/2001 04:10p  
<DIR>  
<DIR>  
.
..  
77,943 ConsoleWorksService.exe  
151,677 ConsoleWorksLMFService.exe  
110,689 exportdb.exe  
659,557 import_pcm.exe  
110,689 importdb.exe  
151,687 consoleworks_reset_password.exe  
815,209 ConsoleWorks.exe  
1,835,111 cwterm.exe  
409,695 CwTProx.exe  
511 TermEm.ini  
10 File(s)  
4,322,768 bytes  
35  
Directory of C:\Program Files\TECSys Development, Inc\ConsoleWorks Server\Config  
11/28/2001 02:38p  
11/28/2001 02:38p  
09/28/2001 03:33p  
09/26/2001 04:55p  
09/26/2001 04:55p  
10/24/2001 01:40p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
09/28/2001 03:33p  
<DIR>  
<DIR>  
.
..  
245 CONSOLE.TEMPLATE  
1,020 EVENT.TEMPLATE  
1,067 EVENT_COMMON.TEMPLATE  
888 EVENT_CONWRKS-AUTHFAIL.INFO  
664 EVENT_CONWRKS-ENDOFDAY.INFO  
350 EVENT_CONWRKS-EVENTMOD.INFO  
491 EVENT_CONWRKS-LATDOWN.INFO  
302 EVENT_CONWRKS-LOGFAIL.INFO  
611 EVENT_CONWRKS-LOSTCOMM.INFO  
413 EVENT_CONWRKS-NOSENSYS.INFO  
326 EVENT_CONWRKS-NOSYSLOG.INFO  
194 EVENT_CONWRKS-RESTORED.INFO  
350 EVENT_CONWRKS-UNKSYSLOG.INFO  
410 EVENT_CONWRKS-WRITEFAIL.INFO  
283 EVENT_CONWRKS-WRITERESUME.INFO  
181 USER.TEMPLATE  
16 File(s)  
7,795 bytes  
Total Files Listed:  
351 File(s)  
14,862,565 bytes  
77 Dir(s) 6,723,207,168 bytes free  
36  
Appendix 4: ConsoleWorks Version 1.4-0 to Version 1.5-0 Directory Cross-Reference  
This section provides a guide to locating files from earlier versions of ConsoleWorks on Windows NT/2000.  
ConsoleWorks Version 1.4-0  
ConsoleWorks Version 1.5-0  
Description  
C:\  
C:\  
\Cwks  
\Program Files  
\TECSys Development, Inc  
\ConsoleWorks Server  
\Actions  
Action Routine Template Location  
Original Acknowledge Scripts  
\Acknowledge  
\Event  
\Purge  
Original Event Scripts  
Original Purge Scripts  
\Bin  
ConsoleWorks Binary Executables (Note: in Version 1.4-0  
found in the C:\Cwks Directory)  
ConsoleWorks Configuration and Event Files  
ConsoleWorks Documentation  
\Config  
\Doc  
\Doc  
\Port  
\Freeware  
\HTML  
PORT files - Compaq OpenVMS Freeware  
Default HTML Files - .GIF, etc.  
Windows NT Agent  
ConsoleWorks License Directory  
Site-Specific ConsoleWorks Licenses  
ConsoleWorks LMF Log Directory  
\PC  
\LMF  
\TDI Licenses  
\LMF  
\TDI Licenses  
\Log  
\Default  
\Actions  
\Acknowledge  
\Event  
\Purge  
\Config  
\HTML  
Invocation Top-Level Directory  
\Actions  
\Acknowledge  
\Event  
\Purge  
\Config  
\HTML  
Invocation-Specific Action Routines  
Invocation-Specific Acknowledge Scripts  
Invocation-Specific Event Scripts  
Invocation-Specific Purge Scripts  
Invocation-Specific ConsoleWorks Configuration and Event Files  
Invocation-Specific HTML Files - .GIF, etc.  
Windows NT Agent  
Invocation-Specific Console Log Directory (Note: Version 1.4-0  
Directory contains both ConsoleWorks and Console Logs)  
\PC  
\PC  
\LOG  
\Log  
37  
Document End  
38  

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