Toshiba Tec Em1 33046a User Manual

TEC Bar Code Printer  
B-442  
Owner's Manual  
Table of Contents  
EM1-33046A  
Safety Summary  
Safety Summary  
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions  
necessary for safe handling are included in this manual. All warnings and cautions contained in this  
manual should be read and understood before handling or maintaining the equipment.  
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified  
using the procedures described in this manual, turn off the power, unplug the machine, then contact your  
authorized TEC representative for assistance.  
Meanings of Each Symbol  
This symbol indicates warning items (including cautions).  
Specific warning contents are drawn inside the symbol.  
(The symbol on the left indicates a general caution.)  
This symbol indicates prohibited actions (prohibited items).  
Specific prohibited contents are drawn inside or near the symbol.  
(The symbol on the left indicates “no disassembling”.)  
This symbol indicates actions which must be performed.  
Specific instructions are drawn inside or near the symbol.  
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)  
This indicates that there is the risk of death or serious injury if the  
machines are improperly handled contrary to this indication.  
WARNING  
specified AC voltage  
is prohibited.  
Any other than the  
Do not use voltages other than the  
voltage (AC) specified on the rating  
plate, as this may cause fire or  
electric shock.  
Do not plug in or unplug the power  
cord plug with wet hands as this may  
cause electric shock.  
Prohibited  
Prohibited  
Prohibited  
If the machines share the same  
outlet with any other electrical  
appliances which consume large  
amounts of power, the voltage will  
fluctuate widely each time these  
appliances operate. Be sure to  
provide an exclusive outlet for the  
machine as this may cause the  
machines to malfunction.  
Do not place metal objects or  
water-filled containers such as flower  
vases, flower pots or mugs, etc. on  
top of the machines. If metal objects  
or spilled liquid enter the machines,  
this may cause fire or electric  
shock.  
Prohibited  
Do not insert or drop metal,  
flammable or other foreign objects into  
the machines through the ventilation  
slits, as this may cause fire or electric  
shock.  
Do not scratch, damage or modify  
the power cords. Also, do not place  
heavy objects on, pull on, or exces-  
sively bend the cords, as this may  
cause fire or electrical shock.  
Prohibited  
Disconnect  
the plug.  
Disconnect  
the plug.  
If the machines are dropped or their  
cabinets damaged, first turn off the  
power switches and disconnect the  
power cord plugs from the outlet, and  
then contact your authorized TEC  
representative for assistance.  
Continued use of the machine in that  
condition may cause fire or electric  
shock.  
Continued use of the machines in an  
abnormal condition such as when the  
machines are producing smoke or  
strange smells may cause fire or elec-  
tric shock. In these cases, immedi-  
ately turn off the power switches and  
disconnect the power cord plugs from  
the outlet. Then, contact your author-  
izedTECrepresentativeforassistance.  
(i)  
EM1-33046A  
Safety Summary  
Disconnect  
the plug.  
Disconnect  
the plug.  
If foreign objects (metal fragments,  
water, liquids) enter the machines,  
first turn off the power switches and  
disconnect the power cord plugs from  
the outlet, and then contact your  
authorized TEC representative for  
assistance. Continued use of the  
machine in that condition may cause  
fire or electric shock.  
When unplugging the power cords,  
be sure to hold and pull on the plug  
portion. Pulling on the cord portion  
may cut or expose the internal wires  
and cause fire or electric shock.  
Connect a  
grounding  
wire.  
No disassem-  
bling.  
Ensure that the equipment is  
properly grounded. Extension cables  
should also be grounded. Fire or  
electric shock could occur on  
improperly grounded equipment.  
Do not remove covers, repair or  
modify the machine by yourself. You  
may be injured by high voltage, very  
hot parts or sharp edges inside the  
machine.  
This indicates that there is the risk of personal Injury or damage to  
CAUTIONobjects if the machines are improperly handled contrary to this indication.  
Precautions  
The following precautions will help to ensure that this machine will continue to function correctly.  
Try to avoid locations that have the following adverse conditions:  
*
*
Temperatures below 0°C and above 40°C  
Shared power source  
*
*
Direct sunlight  
Excessive vibration  
The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild  
detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic  
covers.  
USE ONLY TEC SPECIFIED paper and ribbons.  
DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high tem-  
peratures, high humidity, dust, or gas.  
Ensure the printer is operated on a level surface.  
Any data stored in the memory of the printer could be lost during a printer fault.  
Try to avoid using this equipment on the same power supply as high voltage equipment or equip-  
ment likely to cause mains interference.  
Unplug the machine whenever you are working inside it or cleaning it.  
Keep your work environment static free.  
Do not place heavy objects on top of the machines, as these items may become unbalanced and fall  
causing injury.  
Do not block the ventilation slits of the machines, as this will cause heat to build up inside the  
machines and may cause fire.  
Do not lean against the machine. It may fall on you and could cause injury.  
Request Regarding Maintenance  
Utilize our maintenance services.  
After purchasing the machine, contact your authorized TEC representative for assistance once a  
year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines  
and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy sea-  
sons.  
Our preventive maintenance service performs the periodic checks and other work required to  
maintain the quality and performance of the machines, preventing accidents beforehand.  
For details, please consult your authorized TEC representative for assistance.  
Using insecticides and other chemicals  
(ii)  
EM1-33046A  
TABLE OF CONTENTS  
Page  
1. INTRODUCTION ................................................................................................ 1- 1  
1.1 APPLICABLE MODEL............................................................................... 1-6  
1.2 UNPACKING AND INSPECTION.............................................................. 1-6  
1.3 EQUIPMENT CHECKLIST ........................................................................ 1-6  
2. SPECIFICATIONS ............................................................................................... 2-1  
2.1 PRINTER................................................................................................... 2-1  
2.2 OPTIONS .................................................................................................. 2-2  
2.3 MEDIA ....................................................................................................... 2-3  
2.4 RIBBON ..................................................................................................... 2-4  
2.5 CARE/HANDLING OF THE MEDIA AND RIBBON ................................... 2-5  
3. OVERVIEW ......................................................................................................... 3-1  
3.1 PRINTER PARTS ...................................................................................... 3-1  
3.2 EXTERNAL LABEL ROLL MOUNT ........................................................... 3-3  
3.3 SWITCHES AND INDICATOR LIGHTS .................................................... 3-4  
4. DIP SWITCH FUNCTIONS.................................................................................. 4-1  
5. SET UP PROCEDURE ........................................................................................ 5-1  
5.1 REQUIREMENTS FOR OPERATION....................................................... 5-1  
5.2 SETTING UP THE PRINTER .................................................................... 5-1  
6. LOADING LABEL AND TAG STOCK .................................................................. 6-1  
7. SELF-PEELING FUNCTION ............................................................................... 7-1  
8. RIBBON LOADING INSTRUCTIONS .................................................................. 8-1  
9. INSTALL EXTERNAL LABEL ROLL MOUNT ..................................................... 9-1  
10. INSTALL MEMORY MODULE........................................................................... 10-1  
11. SELF TEST........................................................................................................ 11-1  
12. DUMP MODE .................................................................................................... 12-1  
13. GENERAL MAINTENANCE .............................................................................. 13-1  
13.1 CLEANING .............................................................................................. 13-1  
13.2 COVERS AND PANELS ......................................................................... 13-2  
13.3 REMOVING JAMMED MEDIA ................................................................ 13-2  
13.4 DENSITY ADJUSTMENT.........................................................................13-2  
14. TROUBLESHOOTING....................................................................................... 14-1  
15. ERROR MESSAGES......................................................................................... 15-1  
16. HOW TO CONNECT THE PRINTER WITH PORTABLE LCD KEYBOARD..... 16-1  
CAUTION:  
1. This manual may not be copied in whole or in part without prior written permission of TEC.  
2. The contents of this manual may be changed without notification.  
3. Please refer to your local Authorized Service representative with regard to any queries  
you may have in this manual.  
Copyright © 1999  
by TOSHIBA TEC CORPORATION  
All Rights Reserved  
570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, Japan  
EM1-33046A  
1. INTRODUCTION  
1. INTRODUCTION  
1. INTRODUCTION  
Thank you very much for purchasing the TEC B-442 Bar Code Printer. The attractive desktop printer  
delivers superior performance at an economical price. Both powerful and easy-to-use, the B-442 printer  
is your best choice among industrial direct thermal and thermal transfer label printers.  
The B-442 offers both high-resolution thermal transfer and direct thermal printing at selectable speeds  
of 1.5 inches and 2 inches per second. It can accept a wide range of media, including roll feed, die-cut,  
and fan-fold labels, tags or tickets for both thermal transfer and direct thermal printing. All of the most  
frequently used bar code formats are resident in this printer’s memory and can be printed with human  
readable bar code interpretations. Character fonts and bar codes can be printed in any one of four  
directions. The B-442 provides a choice of five different alphanumeric fonts in variable sizes; by using  
font multiplication, an even greater range of sizes is possible. Smooth fonts can be downloaded from  
the user-friendly, Windows "Free Label Software".  
In addition, the B-442 is capable of independently executing Basic programming functions, including  
arithmetic, logical operation, loop, flow-control and file management, among others. This programming  
capability provides the greatest efficiency in label printing. This printer also completes its own Self Test,  
insuring superior performance at all times. The status of printer and error messages may either be printed  
out or viewed on a monitor by means of an RS-232 connection.  
Features  
• Thermal transfer and direct thermal printing  
• High dot density printing (203 dots/inch, 8 dots/mm)  
• Selectable print speed of 1.5 inches or 2 inches per second  
• Large maximum media width size: 4.53 inches (115 mm)  
• International character sets  
• Print area is 4.09 inches wide x 4.56 inches long (104 mm x 116 mm). Longer media formats up  
to 23.19 inches long (589 mm) may be printed with optional memory module.  
• User selectable bar code ratios and heights  
• Printing on label, tags or ticket stock  
• Black mark sensor (option)  
• Self-peeling mode  
• Label stock and thermal transfer ribbon easy to load  
• Internal label print counter  
• Self Test  
• Protocol-XON/XOFF; CTS/DTR handshaking  
• Downloadable soft fonts from the Windows label and tag design "Free Label Software"  
This manual contains general set-up and maintenance information and should be read carefully to help  
gain maximum performance and life from your printer. For most queries please refer to this manual and  
keep it safe for future reference.  
1-1  
EM1-33046A  
1. INTRODUCTION  
1. INTRODUCTION  
This equipment has been tested and found to comply with the limits for a Class A digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference when the equipment is operated in a commercial environment. This  
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in  
accordance with the instruction manual, may cause harmful interference to radio communications.  
Operations of this equipment in a residential area is likely to cause harmful interference in which case  
the user will be required to correct the interference at his own expense.  
(for USA only)  
Changes or modifications not expressly approved by manufacturer for compliance could void the  
user's authority to operate the equipment.  
"This Class A digital apparatus meets all requirements of the Canadian Interference-Causing  
Equipment Regulations."  
"Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel  
brouilleur de Canada."  
(for CANADA only)  
WARNING!  
This is a Class A product. In a domestic environment this product may cause radio interference in  
which case the user may be required to take adequate measures.  
WARNING!  
Battery may explode if mistreated. Do not recharge, disassemble or dispose of in fire.  
CAUTION:  
Do not touch moving parts. To reduce the risk that fingers, jewelry, clothing. etc., be drawn into the  
moving parts, push the switch in the "OFF" position to stop movement.  
Safety Summary  
Personal safety in handling or maintaining the equipment is extremely important. Warnings and  
Cautions necessary for safe handling are included in this manual. All warnings and cautions  
contained in this manual and written inside or outside of the printer should be read and understood  
before handling or maintaining the equipment.  
Do not attempt to effect repairs to this equipment. If a fault occurs that cannot be rectified using the  
procedures described in this manual, turn off the power, unplug the machine, then contact your  
authorised TEC representative for assistance.  
1-2  
EM1-33046A  
1. INTRDUCTION  
1.1 APPLICABLE MODEL  
1.1 APPLICABLE MODEL  
B - 4 4 2 - Q Q  
Destination Code  
QQ: North America  
QP: Europe  
GH12-GB: UK  
Thermal direct/Thermal transfer  
1.2 UNPACKING AND INSPECTION  
After receiving your B-442 Bar Code Printer, carefully inspect the device and its accessories. The B-442  
is specially packaged to withstand damage in shipping. If damage is evident, a damage claim should  
be filed immediately with the transportation company. Please save the printer packaging materials in  
case you need to reship the printer in the future.  
1.3 EQUIPMENT CHECKLIST  
• B-442 Bar Code Printer unit  
• Ribbon supply/rewind spindle (2 pcs.)  
• Ribbon paper core  
• Ribbon rewind spindle  
• Label supply roll spindle  
• External label roll mount  
• Power cord  
• AC adapter  
• RS232C Interface cable  
• "Free Label" Software  
• "Window Driver" Software  
If any parts are missing, contact your TEC representative for assistance.  
1-6  
EM1-33046A  
2. SPECIFICATIONS  
2.1 PRINTER  
2. SPECIFICATIONS  
2.1 PRINTER  
2.1.1 Printer Block  
Type:  
Direct thermal or thermal transfer  
Print Speed:  
Resolution:  
Font Styles:  
1.5 inches or 2.0 inches per second  
203 dots per inch (8 dots per mm)  
Five alphanumeric fonts from 0.059 inches H (1.5 mm) to 0.23 inches (6.0 mm),  
expandable vertically and horizontally up to 8 times.  
Bar Codes:  
Code 39, Code 93, Code 128 UCC, Code 128 (Subsets A, B and C), Codabar,  
Interleaved 2 of 5, EAN-8, EAN-13, UPC-A, UPC-E, EAN and UPC with 2 or 5  
digit add-on, Postnet and Chinese Post Code  
2D Codes:  
Maxi Code, PDF-417  
* PDF417 is a trademark of Symbol Technologies, Inc.  
2.1.2 Media  
Width:  
Length:  
NOTE:  
0.98 inches (25 mm) to 4.53 inches (115 mm)  
0.47 inches (12 mm) to 10.75 inches (273 mm)  
In below case, effective print length may become shorter than 273 mm.  
• Use Windows font in " Free label"  
• Download logo, font, program into the printer memory.  
Thermal Label ............ 0.003 inches (0.08 mm) to 0.018 inches (0.46 mm)  
Tag Paper, Ticket....... 0.006 inches (0.16 mm) to 0.013 inches (0.32 mm)  
Roll-feed, die-cut or fan-fold labels, tags or tickets  
Thickness:  
Type:  
Supply Roll Capacity:  
4.3 inches (110 mm) maximum diameter on a 1 inches (25.4 mm) core. External  
roll mount will accommodate larger rolls up to a maximum diameter of 8.4 inches  
(214 mm) on a 1 inches (25.4 mm) core or 6.4 inches (163 mm) on a 3 inches  
(76.2 mm) core  
Thermal Transfer Ribbon: Black, 300 m long  
2.1.3. Indicators and Switches  
Indicator Lights: Power, On-line, Error  
Switches:  
Power, Pause, Feed, Rear Dip Switch (Thermal Transfer/Direct Thermal Printing  
Switch, Black Mark/Gap Sensing Switch, Communication setting)  
NOTE: The functions of Pause, Feed switches and LED indicator lights may be redefined by  
command.  
2-1  
EM1-33046A  
2. SPECIFICATIONS  
2.2 OPTIONS  
2.1.4 Communications Interface  
Communications: RS-232C (DB-9) at 2400, 4800, 9600 or 19200 baud  
Character Set:  
Word Length:  
Handshaking:  
Input Buffer:  
ANSI ASCII character set  
7 or 8 data bits, 1 or 2 stop bits, selectable parity  
XON/XOFF (on receive mode only) and CTS/DTR  
2 K bytes  
2.1.5 Electrical Parts  
Input voltage:  
Switching power, 100~240 VAC ±10%, single phase 50/60 Hz  
Circuit Protection: 2A maximum  
Grounding:  
Unit must be connected to a properly grounded receptacle  
2.1.6 Environment  
Operating Temperature: 5°C to 40°C  
Storage Temperature:-10°C to 60°C  
(
)
Humidity:  
25% to 85%  
2.1.7 Body  
Size:  
6.14 inches H x 9.13 inches W x 11.73 inches D (15.6 cm H x 23.2 cm W x 29.8 cm D);  
with external roll mount 17.95 inches D (45.6 cm D)  
Weight:  
4.85 lb. (2.2 kg), and with external roll mount 5.38 lb. (2.45 kg)  
2.2 OPTIONS  
A number of different options may be added to the B-442 Bar Code Printer for even greater convenience  
and versatility.  
Model No.  
or Part No.  
Description  
Option Name  
Source  
Expandable RAM memory module  
(384KB) with Date/Time clock.  
Memory Module  
See Note 1  
B-5704-EM-QM  
Attaching this sensor to the printer alls  
a detection of black marks on media.  
Black Mark Sensor  
See Note 2  
Part No.  
FMYH0013901  
NOTES: 1. Contact TEC H.Q. or your nearest TEC representative.  
2. Order from TEC Parts Center.  
2-2  
EM1-33046A  
2.3 MEDIA  
2. SPECIFICATIONS  
2.3 MEDIA  
Type  
Thermal Label  
25.0 ~ 115.0  
12.0 ~ 273.0  
0.08 ~ 0.46  
Tag Paper  
25.0 ~ 115.0  
12.0 ~ 273.0  
0.16 ~ 0.32  
110.0 max.  
Ticket  
Item  
25.0 ~ 115.0  
12.0 ~ 273.0  
0.16 ~ 0.32  
Width (mm)  
Length (mm)  
Thickness (mm)  
Inner roll diameter (mm)  
External roll diameter (mm)  
1) Thermal Label  
214.0 max.  
<Design>  
2.5 mm ~ 5.0 mm  
Backing  
Paper  
25.7 ± 0.3 mm  
12.0 mm ~ 273.0 mm  
Label  
Label  
1.0 mm  
1.0 mm  
BackingPaper  
Fig. 2-2  
23.0 mm~113.0 mm  
Fig. 2-1  
25.0 mm~115.0 mm  
2) Tag Paper  
<Design>  
Sensing Hole  
2.5 mm ~ 5.0 mm  
12.0 mm ~ 273.0 mm  
25.7 ± 0.3 mm  
Fig. 2-4  
Print Side  
Fig. 2-3  
25.0 mm~115.0 mm  
3) Ticket  
Black Line  
<Design>  
3.0 mm ~ 30.0 mm  
12.0 mm ~ 273.0mm  
25.7 ± 0.3 mm  
Fig. 2-6  
Print Side  
Fig. 2-5  
25.0 mm~115.0 mm  
2-3  
EM1-33046A  
2.4 RIBBON  
2. SPECIFICATIONS  
<Non Print Area>  
Printing Area  
1.0 mm  
1.0 mm  
1.0 mm  
1.0 mm  
Fig. 2-7  
4) Relationship between the head effective print width and paper.  
Head effective print width  
104.0 mm  
115.0 mm  
(Maximum paper width)  
2.4 RIBBON  
No.  
1
Item  
Shape  
Specification  
Spool type  
2
Width  
40 mm ~ 110.0 mm  
Ø67 mm  
3
Max. OD  
The ink side is outside of ribbon winding.  
4
Winding method  
2-4  
EM1-33046A  
2. SPECIFICATIONS  
2.5 CARE/HANDLING OF THE MEDIA AND RIBBON  
<Core Shape>  
25.7 ± 0.3 mm  
Fig. 2-8  
Max. 105 ± 0.5 mm  
NOTE: When purchasing ribbon locally, they must meet the above size. There may be TEC-approved  
ribbons which do not fall within the above size, however, they have no functional problem.  
Base  
Treated back side  
Core  
Core  
Ink outside  
Adhesive tape  
Adhesive tape  
Adhesive tape  
Ink ribbon  
End tape  
(Non Transmissive)  
Leader tape  
Fig. 2-9 Connection between leader tape and ribbon  
2.5 CARE/HANDLING OF THE MEDIA AND RIBBON  
CAUTION:  
Be sure to read carefully and understand the Supply Manual. Use only media and ribbon  
which meet specified requirements. Use of non-specified media and ribbon may shorten the  
head life and result in problems with bar code readability or print quality. All media and ribbon  
should be handled with care to avoid any damage to the media, ribbon or printer. Read the  
following guideline carefully.  
Do not store the media and ribbon for longer than the manufactures recommended shelf life.  
Store media rolls on the flat end, do not store them on the curved sides as this might flatten that side  
causing erratic media advance and poor print quality.  
Store the media in plastic bags and always reseal after opening. Unprotected media can get dirty  
and the extra abrasion from the dust and dirt particles will shorten the print head life.  
Store the media and ribbon in a cool, dry place. Avoid areas where they would be exposed to direct  
sunlight, high temperature, high humidity, dust or gas.  
The thermal paper used for direct thermal printing must not have the specifications which exceed  
Na+ 800 ppm, K+ 250 ppm and CL- 500 ppm.  
Some ink used on pre-printed labels may contain ingredients which shorten the print head’s product  
life. Do not use labels pre-printed with ink which contain hard substances such as carbonic calcium  
(CaCO3) and kaolin (Al2O3, 2SiO2, 2H2O).  
For further information please contact your local distributor or your media and ribbon manufacturer.  
2-5  
EM1-33046A  
3. OVERVIEW  
3.1 PRINTER PARTS  
3. OVERVIEW  
3.1 PRINTER PARTS  
2
5
3
6
4
7
1
Fig. 3-1 Top Front View  
1. Cover Release Button  
2. Pause Switch  
3. Power, On-line and Error Indicator Lights  
4. Feed Switch  
5. Clear Viewing Window  
6. Label Dispense Opening  
7. Backing Paper Opening (for use with Self Peel Function)  
3-1  
EM1-33046A  
3. OVERVIEW  
3.1 PRINTER PARTS  
3
2
5
4
6
1
10  
9
11  
8
12  
4
7
13  
Fig. 3-2 Interior View  
1. Printer Cover (in open position)  
2. Label Supply Roll Spindle  
3. Memory Module Insert Slot  
(cover on)  
7. Printer Carriage Release Lever  
8. Backing Paper Opening  
9. Removable Front Panel  
10. Pause Switch  
4. Ribbon Mechanism  
5. Ribbon Supply Spindle  
6. Ribbon Rewind Spindle  
11. Power, On-line, Error Indicator Lights  
12. Feed Switch  
13. Label Taken Sensor  
4
6
3
2
5
1
Fig. 3-3 Rear View  
4. 8 Position Dipswitch  
5. Label Insert Opening (for use with external labels)  
1. Power On/Off Switch  
2. Power Supply Connector  
3. RS-232 DB-9 Interface Connector 6. Cover Hinge  
3-2  
EM1-33046A  
3. OVERVIEW  
3.2 EXTERNAL LABEL ROLL MOUNT  
3.2 EXTERNAL LABEL ROLL MOUNT  
Fig. 3-4 External Label Roll Mount  
3-3  
EM1-33046A  
3. OVERVIEW  
3.3 SWITCHES AND INDICATOR LIGHTS  
3.3 SWITCHES AND INDICATOR LIGHTS  
• INDICATORS  
PWR. (Power) Indicator  
The green PWR. indicator light will illuminate when the Power Switch is turned on.  
On-line Indicator  
The green On-line indicator will be on when the printer is ready to print. When the Pause button is  
pressed, the On-line light will flash.  
ERR. (Error/Paper Empty) Indicator  
The red ERR indicator light will illuminate at a printer error, such as memory error, command format  
error, and so on. For a full list of error messages, consult Section 15. TROUBLESHOOTING. The  
ERR. light flashes when the paper/ribbon has been used up.  
• SWITCHES  
Pause Switch  
The Pause switch allows the user to stop a print job and then continue printing with a second  
depression of the switch. By pressing the Pause switch: (1) the printer will stop printing after the label  
being printed is complete, (2) the Pause light will flash, and (3) the printer will hold all data in memory.  
This allows for trouble-free replacement of label stock and thermal transfer ribbon. A second  
depression of the Pause switch will restart the printer.  
If the Pause switch is held pressed for longer than 3 seconds, the printer will be reset and all  
stored data of last printing job will be deleted.  
Feed Switch  
Pressing the Feed switch will cause the label paper to advance to the first print position of the next  
label.  
Thermal Transfer/Direct Thermal Printing Switch  
Switch 7 on the dipswitch located on the rear of the printer allows the user to switch between thermal  
transfer and direct thermal printing. For thermal transfer printing, set the switch to off. For direct  
thermal printing, set the switch to on.  
Black Mark /Gap Sensing Switch  
Switch 8 on the dipswitch located on the rear of the printer allows the user to select either black mark  
or gap sensing. For black mark sensing, set the switch to off. For gap sensing, set the switch to on.  
3-4  
EM1-33046A  
4. DIP SWITCH FUNCTIONS  
4. DIP SWITCH FUNCTIONS  
4. DIP SWITCH FUNCTIONS  
The DIP switches are located on the rear of the printer.  
<Rear View>  
WARNING!  
Turn the POWER OFF before  
changing the DIP switch settings.  
1
2
3
4
5
6
7
8
ON  
Baud  
SW-1  
SW-2  
19200  
OFF  
9600  
ON  
4800  
OFF  
ON  
2400  
ON  
OFF  
OFF  
ON  
Table 4-1 Baud Rate  
Parity  
SW-3  
SW-4  
None  
OFF  
OFF  
Even  
ON  
Odd  
ON  
ON  
OFF  
Table 4-2 Parity  
Data Bits  
SW-5  
8
7
Stop Bits  
SW-6  
1
2
OFF  
ON  
OFF  
ON  
Table 4-3 Date Bit  
Table 4-4 Stop Bit  
Printing  
Mode  
Thermal  
Transfer  
Direct  
Thermal  
Black  
Mark  
Sensor  
SW-8  
Through  
ON  
OFF  
SW-7  
OFF  
ON  
Table 4-6 Sensor Type  
Table 4-5 Printing Mode  
NOTE: The shaded settings are the factory default.  
4-1  
EM1-33046A  
5. SET UP PROCEDURE  
5.1 REQUIREMENTS FOR OPERATION  
5. SET UP PROCEDURE  
5.1 REQUIREMENTS FOR OPERATION  
The B-442 has the following requirements:  
The host computer must have a serial port.  
To set up the initial printer configuration, use either the keyboard on the printer or the DIP switch.  
To print the format, create the complete program refering to the command manual.  
5.2 SETTING UP THE PRINTER  
WARNING!  
1. Be sure to use the enclosed AC adapter. Use of other AC adapters may cause fire or  
machine failure.  
2. Do not use the enclosed AC adapter on the other equipment.  
3. Be sure to close the printer cover while the printer is in use . Do not insert or drop any  
foreign substances or metal object into the printer, as this may cause fire or machine  
failure.  
CAUTION:  
The socket-outlet shall be installed near the equipment and shall be easily accessible.  
1. Place the printer on a flat and secure surface.  
2. Make sure the power switch is off.  
3. Using the enclosed serial RS-232C cable, connect the printer to your computer.  
4. Insert the DC plug of the AC adapter into the power supply connector on the printer.  
5. Plug the AC adapter power cord into a properly grounded power outlet.  
6. Turn on the power switch. The green power indicator light should illuminate. The printer is now ready  
to load labels.  
n
RS-232C SERIAL INTERFACE  
Host  
Function  
9
Pin  
25  
Pin  
9
Pin  
1
2
3
4
5
6
7
Printer  
Function  
+5 V  
TxD  
RxD  
TxD  
2
3
4
5
6
7
8
3
2
20  
7
6
4
RxD  
DTR  
GND  
DSR  
RTS  
CTS  
DSR  
GND  
RDY  
N/C  
RDY  
+5  
5
8
9
Table 5-1 RS-232 Interface Connection  
5-1  
EM1-33046A  
6. LOADING LABEL AND TAG STOCK  
6. LOADING LABEL AND TAG STOCK  
6. LOADING LABEL AND TAG STOCK  
1. Open the printer cover by pressing the two cover release buttons located on the right and left sides  
of the printer. While pressing the buttons, pull up on the printer cover.  
2. Insert the label supply roll spindle into the core of a label roll.  
3. Open the printer carriage by pulling up the release lever on the forward left side of the front rubber  
roller.  
4. Place the label stock into the printer cover so that the labels feed from the top of the roll. If printing  
on tag stock, place the tag stock into the printer so that the tags feed from the bottom of the roll.  
5. Place the label roll into the spindle mounts so that the label roll is positioned at the center of the  
spindle. Feed the tip of the label supply roll into the paper feed slot and over the front roller.  
6. Adjust the label edge guides so that they just touch the edge of the label media.  
CAUTION:  
The media must be passed from the media roll to the front rubber roller straight.  
Failure to do this may result in a media skew.  
(Correct)  
(Incorrect)  
Media Roll  
Label Edge Guide  
Front Rubber Roller  
Fig. 6-1  
Self-peeling Roller  
7. Press down the printer carriage until it hooks the front rubber roller.  
CAUTION:  
Both sides of the printer carriage must be hooked completely, otherwise blurred  
print or media skew may be caused.  
8. Wind the label roll to take up any excess slack.  
9. Close the top cover and press the Feed switch three or four times until the green On-line indicator is  
illuminated.  
NOTE:  
Make sure that both sides of the top cover are completely hooked.  
10. When a roll of labels or tags run out, the On-line indicator light will not illuminate. Meanwhile, ERR.  
indicator will flash. Do not turn off the power to reload. Following the above steps, load a new roll of  
label stock and press the Feed switch three or four times until the On-line indicator light illuminates.  
Printing will resume without data loss.  
6-1  
EM1-33046A  
6. LOADING LABEL AND TAG STOCK  
6. LOADING LABEL AND TAG STOCK  
2
2
3
1
Fig. 6-2 Inserting Label Supply Roll into Label Supply Roll Mounts  
1. Label Supply Roll Spindle  
2. Label Supply Roll Spindle Mount  
3. Label Supply Roll  
2
3
1
4
Fig. 6-3 Feeding Labels through Adjustable Label Edge Guides  
1. Printer Carriage Release Lever  
2. Label  
3. Front Rubber Roller or Platen  
4. Adjustable Label Edge Guides  
6-2  
EM1-33046A  
7. SELF-PEELING FUNCTION  
7. SELF-PEELING FUNCTION  
7. SELF-PEELING FUNCTION  
1. Remove the printer’s front panel.  
CAUTION:  
When removing the front panel, care must be taken not to damage the label taken  
sensor harness.  
2. Feed the backing of the label stock between the front rubber roller and the Self-peeling roller just in  
front of it, as shown in Fig. 7-1.  
3. Feed the backing paper through the Backing Paper Opening in the front panel and replace the panel  
as shown in Fig. 7-2.  
1
3
4
2
Fig. 7-1 Setting Up Printer for Self-Peeling Function  
1. Printer Carriage Release Lever  
2. Front Rubber Roller  
3. Self-peeling Roller  
4. Backing Paper  
3
1
2
5
4
Fig. 7-2 Printer Ready for Self-Peeling Function  
1. Printer Carriage Release Lever  
2. Printer Front Panel  
4. Backing Paper  
5. Label  
3. Backing Paper Opening  
7-1  
EM1-33046A  
8. RIBBON LOADING INSTRUCTIONS  
8. RIBBON LOADING INSTRUCTIONS  
8. RIBBON LOADING INSTRUCTIONS  
1. Place an empty roll on the front ribbon rewind spindle.  
2. Loosen the tape that secures the ribbon leader and fold it over the end of the leader. The tape will  
be used to affix the leader to the ribbon rewind roll.  
3. Install the ribbon supply roll on the rear spindle so that the ribbon feeds from the top of the roll toward  
the rear. Position the ribbon roll at the center of the spindle. Guide the end of the leader through  
the ribbon feed slot.  
4. Open the printer carriage by pulling up the release lever on the forward left side of the front rubber  
roller. Pull the leader forward and over the ribbon guide roller.  
5. Using the tape at the end of the ribbon leader, affix the leader to the top of the rewind roll. Be careful  
to align the sides of the leader to the sides of the roll.  
6. Wind the ribbon rewind roll until the ribbon leader has wound onto the roll and the black part of the  
ribbon is visible. Remove any excess slack.  
CAUTION:  
Center both ribbon supply and rewind rolls on the spindles and parallel these  
ribbon rolls with each other. Failure to do this may cause ribbon wrinkle or void  
printing.  
7. Return the printer carriage to the down position  
CAUTION: Both sides of the printer carriage must be hooked completely, otherwise blurred  
print, media skew or ribbon wrinkle may be caused.  
8. Close the top cover and press the Feed switch until the green On-line indicator light is illuminated.  
NOTE: Make sure that both sides of the top cover are completely hooked.  
2
3
1
Fig. 8-1 Placement of Ribbon Supply Roll  
1. Printer Carriage Release Lever  
2. Ribbon Supply Roll  
3. Ribbon Rewind Roll  
4. Thermal Transfer Ribbon  
8-1  
EM1-33046A  
8. RIBBON LOADING INSTRUCTIONS  
8. RIBBON LOADING INSTRUCTIONS  
Fig. 8-2 Proper Placement of Label Stock and Thermal Transfer Ribbon  
8-2  
EM1-33046A  
9. INSTALL EXTERNAL LABEL ROLL MOUNT  
9. INSTALL EXTERNAL LABEL ROLL MOUNT  
9. INSTALL EXTERNAL LABEL ROLL MOUNT  
3
2
1
Fig. 9-1 Install External Label Roll Mount  
1. External Label Roll Mount  
2. Label Supply Roll Spindle  
3. External Label Feed Opening  
9-1  
EM1-33046A  
10. INSTALL MOMORY MODULE  
10. INSTALL MEMORY MODULE  
10. INSTALL MEMORY MODULE  
WARNING!  
Turn the power OFF when inserting or removing the memory module.  
1. Make sure the power is turned off.  
2. Take off the cover from memory module .  
3. Insert the memory module and press at the end of the slot.  
NOTE: Care must be taken not to insert the memory module in wrong orientation.  
4. Put the cover on the memory module.  
5. Turn on the power.  
1
2
Fig. 10-1 Install Memory Module (Option)  
1. Memory Module  
2. Cover  
NOTES: 1. Be sure to protect a memory module by putting it in it's protective cover when not in use  
in the printer.  
2. Do not subject the memory module to any shocks or excessive forces.  
3. Do not expose the memory module to direct sunlight or store it close to a heater.  
4. Do not expose the memory module to excessive humidity by wiping it with a wet cloth or  
storing it in a damp place.  
5. Before inserting or removing the memory module, make sure that the power switch is  
turned off.  
10-1  
EM1-33046A  
11. SELF TEST  
11. SELF TEST  
11. SELF TEST  
To initiate the Self Test Mode, depress the Feed key while turning on the printer.  
The printer will first calibrate the label length. If a label edge is not detected within 7", the printer will then  
stop attempting to feed labels and treat the media as continuous thermal paper.  
Firstly, the printer will print a pattern to check the performance of the print head.  
Following the calibration of label length, the printer will print internal settings, including:  
1. Print head checking pattern.  
2. Printer type and firmware version  
3. Head Run Distance  
4. Serial port setting  
5. Code page  
6. Country code  
7. Print Speed setting  
8. Print Density setting  
9. Label Size setting  
10. Gap (Bline) Width and Offset Setting  
11. Backing Paper Transparence  
12. File list  
13. Memory available  
After the self test is complete, reset the printer for use by turning the Power switch off and on.  
<Sample Test Label>  
11-1  
EM1-33046A  
12. DUMP MODE  
12. DUMP MODE  
12. DUMP MODE  
After the Self Test Mode, the printer is in Dump Mode. In the Dump mode, any characters sent from the  
host computer will be printed in two columns as follows: on the left side of the paper are the characters  
received and on the right side are the corresponding hexadecimal value of the characters. This allows  
the user to verify programming commands and debug the program. Reset the printer by turning the  
Power switch off and on.  
12-1  
EM1-33046A  
13. GENERAL MAINTENANCE  
13.1 CLEANING  
13. GENERAL MAINTENANCE  
13.1 CLEANING  
WARNING!  
1. Be sure to disconnect the power cord prior to performing any maintenance.  
2. Do not use any tool that may damage the print head.  
3. DO NOT POUR WATER directly onto the printer.  
To help retain the high quality and performance of your printer it should be regularly cleaned. The greater  
the usage of the printer, the more frequent the cleaning. (i.e. low usage=weekly : high usage=daily).  
1. Turn the power off.  
2. Open the printer cover.  
3. Open the printer carriage by pulling up the release lever on the forward left side of the front rubber  
roller.  
4. Remove the ribbon and media.  
5. Clean the print head element with a head cleaner pen.  
6. Clean the front rubber roller with an alcohol moistened cloth.  
Print Head  
Print Head  
Element  
Front Rubber Roller  
Element  
Fig. 13-1  
Head Cleaner Pen  
NOTE: Order head cleaner pen from TEC Parts Center.  
(Part No. 24089500013)  
13-1  
EM1-33046A  
13. GENERAL MAINTENANCE  
13.2 COVERS AND PANELS  
13.2 COVERS AND PANELS  
The covers should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild detergent  
solution.  
NOTE: Clean printer cover with an electrostatic free cleaner for automated office equipment.  
WARNING!  
1. DO NOT POUR WATER directly onto the printer.  
2. DO NOT APPLY cleaner or detergent directly onto any cover or panel.  
3. NEVER USE THINNER OR OTHER VOLATILE SOLVENT on the plastic covers.  
4. DO NOT clean the panel covers or the supply window with alcohol as it may cause them to  
discolor, loose their shape or develop structural weakness.  
13.3 REMOVING JAMMED MEDIA  
1. Turn the power off.  
2. Open the printer cover.  
3. Open the printer carriage by pulling up the release lever on the forward left side of the front rubber  
roller.  
4. Remove the ribbon and media.  
5. Remove the jammed media. DO NOT USE any sharp implement or tool as these could damage the  
printer.  
6. Clean the print head and front rubber roller, then remove any further dust or foreign substances.  
7. Media jams in the cutter unit can be caused by wear or residual glue from label stock on the cutter.  
Do not use unspecified media in the cutter. If you get frequent jams in the cutter contact your  
Authorized Service representative.  
13.4 DENSITY ADJUSTMENT  
Density adjustment may be necessary according to the temperature of environment in use.  
(Reference: Interface Command Manual)  
13-2  
EM1-33046A  
14. TOROUBLESHOOTING  
14. TROUBLESHOOTING  
14. TROUBLE SHOOTING  
WARNING!  
If you cannot solve a problem with the following solutions, do not attempt to repair it yourself.  
Turn the power off, unplug the printer, then contact your TEC representative for assistance.  
The following table indicates some of the most possible problems that may be encountered while  
operating the B-442 bar code printer and provides simple and practical solutions. If the printer still  
malfunctions after attempting all the suggested solutions, contact your TEC representative for assistance.  
Problem  
Solution  
Ribbon does not advance.  
Make sure that DIP switch 7 is set to OFF (Thermal  
transfer mode is selected).  
Check the ribbon supply/rewind spindles are properly  
installed.  
Poor print quality  
Clean the print head.  
Adjust the print density setting.  
Ribbon and media are incompatible. Use TEC  
recommended type of ribbon.  
Only prints diagonal pattern on the  
SELF TEST.  
Check the connection of serial port cable  
Check the dip switch setting and reset the printer.  
Check the power cord is properly connected.  
Power indicator light does not  
illuminate.  
On-line indicator light does not  
illuminate.  
Out of paper or out of ribbon.  
Media sensor is out of adjustment.  
Error indicator light illuminates.  
Press FEED key. The error message will be printed on  
the print media or sent out through RS-232.  
14-1  
EM1-33046A  
15. ERROR MESSAGES  
15. ERROR MESSAGES  
15. ERROR MESSAGES  
1
Syntax Error  
The command format is incorrect. Check command manual carefully.  
The serial port setting is incorrect. Check dip switch and reset the printer.  
2
Out of Range  
Numeric input is too large to be processed.  
The input string is too long to be stored.  
The size of the text or Bar Code exceeds that of the label.  
3
4
Download Error  
The download file format is incorrect.  
There is not enough memory to receive the file.  
Stack Overflow  
A mathematical expression is too complex. Divide it into several expressions.  
The nested routine is too deep.  
5
6
7
8
9
Memory Error  
Too many variables defined.  
RS232 Error  
The serial port setting is incorrect.  
File not Found  
Cannot open the file specified. Download the file again.  
Type Mismatch  
Variable type mismatch.  
Gap not Found  
Cannot detect label edge. Calibrate the backing paper again.  
10 Clock Access Error  
Can not Read from / Write to the clock.  
15-1  
EM1-33046A  
16. HOW TO CONNECT THE PRINTER WITH PROTABLE LCD KEYBOARD  
16. HOW TO CONNECT THE PRINTER WITH PORTABLE LCD KEYBOARD  
16. HOW TO CONNECT THE PRINTER WITH PORTABLE  
LCD KEYBOARD  
To connect a portable LCD keyboard to the printer, we must write a program with particular commands  
as below:  
Example:  
DOWNLOAD "KEYBOARD.BAS"  
SIZE 4.00, 5.00  
CLS  
SPEED 2  
DENSITY 8  
SET CUTTER OFF  
DIRECTION 0  
REFERENCE 0,0  
GAP 0.10, 0.00  
:START  
CLS  
INPUT "ITEM:" ; ITEMS  
:L1  
INPUT "QTY:" ; QTY  
IF QTY<0 THEN GOTO L1  
:2  
N=1  
INPUT "How many to print:", N  
IF N<1 THEN GOTO L2  
TEXT 100, 100, "4", 0, 1, 1, "ITEM:"  
TEXT 210, 100, "4", 0, 1, 1, ITEM$  
TEXT 100, 160, "4", 0, 1, 1, "QTY:"  
TEXT 200, 160, "4", 0, 1, 1, STR$ (QTY)  
CODE$=ITEM$ + ":" +STR$ (QTY)  
BARCODE 100, 240, "39", 96, 1, 0, 2, 4, CODE$  
BOX 10, 70, 790, 450, 2  
PRINT N  
GOTO START  
EOP  
16-1  
PRINTED IN TAIWAN  
EM1-33046A  
E

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