Get started.
All you need to know to get going.
Welcome
And thank you for
choosing Sprint.
Sprint is committed to developing technologies
that give you the ability to get what you want
when you want it, faster than ever before.
This booklet introduces you to the basics of
getting started with Sprint and your new
M320 by Samsung®. You can also visit
sprint.com/welcome to learn more.
Enjoy. At SprintSpeed.™
Get Your Phone Ready
Insert the Battery
>
Activate Your Phone
>
1. Remove the battery compartment cover on the back
of the phone by pressing down and sliding the cover
in the direction of the arrow on the back cover.
If you purchased your phone at a Sprint Store,
it is probably activated and ready to use.
•
•
If you received your phone in the mail, and it is a
new Sprint account or a new phone number, your
phone is designed to activate automatically when
you first turn it on. To confirm your activation, make
a phone call.
2. Insert the battery into the battery compartment
and gently press down until it clicks into place.
3. Replace the battery cover.
Charge the Battery
>
If you received your phone in the mail and you are
switching numbers from a previous Sprint phone
to the new phone, you need to contact Sprint to
activate the number on your new phone. There are
two ways to do this:
•
1. Plug the phone charger into an outlet.
2. Plug the other end of the charger into the phone’s
charger/accessory jack.
From your computer’s Web browser, go to
sprint.com/activate and complete the onscreen
instructions to activate your phone.
•
Turn the Phone On
>
Contact Sprint Customer Service at
1-888-211-4727 for assistance with activation.
•
Press and hold
to turn the phone on.
•
When you have finished, make a phone call to confirm
your activation.
Switch to Spanish Menus (optional)
>
1. Press
> Settings > Display > Language.
2. Select Español and press
.
Make Your First Call
Voicemail
Make Your First Phone Call
1. Enter a phone number using your keypad. (If you
>
>
Set Up Your Voicemail
All unanswered calls are automatically transferred to
your voicemail, even if your phone is in use or turned
off. You should set up your voicemail and personal
greeting as soon as your phone is activated:
make a mistake while dialing, press
to erase.)
2. Press
.
3. When you’re finished, press
or close the phone.
1. Press and hold
.
2. Follow the system prompts to create your passcode
and record your name and greeting.
>
Retrieve YourVoicemail
From your phone:
To use One Touch Message Access, press
•
•
and hold
.
To use the phone’s menu, press
> Messaging
> Voicemail > Call Voicemail.
From any other phone:
1. Dial your wireless phone number.
2. When your voicemail answers, press
3. Enter your passcode.
.
Messaging and Pictures
Contacts
Send a Text Message
1. Press > Messaging > Send Message >
Save a Phone Number
1. Enter a phone number and press Options
>
>
(right softkey) > Save.
Text Message.
2. Select New Entry or Existing Entry.
2. Select Go To Contacts to select a contact, select
Mobile to enter a wireless phone number, or Email to
3. For New Entry, select a type for the number (such as
Mobile, Home, Office, Pager, Others), enter a name,
and add other information as needed.
enter an email address, and then press
> Next
(left softkey).
For Existing Entry, select the entry, select a type, and
add other information.
3. Use your keypad to enter a message or press
Options (right softkey) to choose from preset
messages or emoticons.
4. Press Done (left softkey).
4. Press Next (left softkey) to preview your message, and
then press Send (left softkey).
Retrieve a Phone Number
>
1. Press Contacts (right softkey).
Take a Picture
>
2. Use your navigation key to scroll through the entries,
or use your keypad to enter the first few letters of the
contact entry.
1. Press and hold the side camera button to activate
the phone’s camera.
2. Using your display as a viewfinder, aim the camera lens
3. To display an entry, highlight it and press
the entry’s default phone number, highlight it and
press
. To call
at your subject, and press
.
3. Press to return to Camera mode, or
.
press Next (right softkey) to explore other
options, including sending the picture using
Sprint Picture Mail.
Manage Your Account
Helpful Sprint Information
Online: sprint.com
>
Recycle Your Old Phone
>
make a payment, see your bills, enroll in
online billing
•
Get an account credit or help Sprint support
Internet safety for kids by recycling your old phone
through Sprint wireless recycling programs.
Visit sprint.com/recycle for details.
check minute usage and account balance
•
•
•
see or modify the details of your Sprint service plan
get detailed instructions and download content
Total Equipment Protection
>
With Total Equipment Protection, your phone will be
protected against loss, theft, physical, and liquid
damage as well as covered for mechanical and
electrical failure, routine maintenance, and failure
from normal wear and tear. Enroll when you activate
or upgrade your phone or smart device. You have
up to 30 days after activation or upgrade to enroll,
so don’t delay.*
From Your Sprint Phone
>
press
to check minute usage and
•
account balance
press
press
to make a payment
•
•
to access a summary of your Sprint
service plan or get answers to other questions
*Please see the Total Equipment Protection brochure available at any
participating retail location or visit sprint.com for complete terms and conditions
of coverage including applicable charges and deductible(s). Terms and
conditions are subject to change. May not be available in all states. Eligibility
varies by device. Claims may be fulfilled with new or refurbished equipment.
From Any Other Phone
>
Sprint Customer Service: Dial 1-888-211-4727
Business Customer Service: Dial 1-800-927-2199
•
•
Sprint 411
>
Dial 411 for nationwide listings, movie show times,
restaurant reservations, driving directions and
more. Spanish-speaking operators are available.
See sprint.com for pricing and details.
Need more help?
This is only the beginning of what you can do with
Sprint service and your new phone. There are many
additional resources at your fingertips.
• The User Guide gives additional details on how
to use your phone, and is also available online
in Spanish.
• sprint.com provides all the information on your
plan and available services as well as
downloadable content.
• Visit sprint.com and click accessories or call
the accessories hotline, 1-800-974-2221, to outfit
your phone.
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