Models
SG-WAC-10ESE-C
SG-WAC-12ESE-C
Electronic Window Air Conditioner
Operating Instructions
V.121012
ELECTRICAL REQUIREMENTS
The electrical ratings for your air conditioner are listed on the model and serial
number label located on the front left side of the unit (when facing the front).
Specific electrical requirements are listed in the chart below. Follow the
requirements below for the type of plug on the power supply cord.
Wiring Requirements
Power Supply Cord
•
115 volt (103.5 min.—126.5
max)
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove the ground prong.
Do not use an adapter
•
•
0-12 amps
15-amp time-delay fuse or
circuit breaker
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock
•
Use on single outlet circuit only
Recommended Ground Method
For your personal safety, this air conditioner must be grounded. This air conditioner is equipped with a 3 prong power
supply cord with a grounded plug. To minimize the possibility of electrical shock, the cord must be plugged into a 3 prong
outlet and grounded in accordance with all local codes and ordinances. If a 3 prong outlet is not available, it is the cus-
tomer’s responsibility to have a properly grounded 3 prong outlet installed by a qualified electrician.
Copies of the standards listed may be obtained from:
It is the customer’s responsibility:
National Fire Protection Association
•
•
To contact a qualified electrician
One Batterymarch Park
Quincy, Massachusetts 02269
To assure that the electrical installation is adequate
and in conformance with the National Electrical Code,
ANSI/NFPA 70 - latest edition, and all local codes and
ordinances.
LCDI Power Cord and Plug
This air conditioner is equipped with an LCDI (Leakage Current Detection and Interruption) power cord that is required
by UL. This power supply cord contains state-of-the-art electronics that sense leakage current. If the cord is damaged
and leakage occurs, power will be disconnected from the unit.
The test and reset buttons on the LCDI Plug are used to check if the plug is functioning properly. To test the plug:
1. Plug power cord into a grounded 3 prong outlet
2. Press RESET (on some units a green light will turn on).
3. Press the TEST Button, the circuit should trip and cut all power to the air conditioner (on some units a green light
may turn off.
4. Press the RESET button for use. You will hear a click and the A/C is not ready for use.
NOTES:
•
•
•
The RESET button must be engaged for proper use.
The power supply cord must be replaced if it fails to trip when the TEST button is pressed and the unit fails to reset.
Do not use the power supply cord as an ON/OFF switch. The
power supply cord is designed as a protection device.
•
•
A damaged power supply cord must be replaced with a new
power supply cord from Soleus Air Powered by Gree.
The power supply cord contains new user serviceable parts.
Opening the tamper-resistant case voids all warranty and per-
formance claims.
NOTE: Your units power cord and plug may differ from the one
shown.
3
PACKING LIST
Packing List:
•
•
•
Sash Lock (1)
Window Sash Seal
3/4” Screw for Window Locking Bracket & Accordion
Panels, and sash lock (6)
Foam Top Window Gasket
Owner’s Manual
•
•
•
•
•
•
•
Window Air Conditioner
Remote Control
AAA Batteries (2)
Top Mounting Rail
Top Mounting Rail Seal Strip
Lock Frame (2)
•
•
Accordion Panels (Left & Right)
4
SPECIFICATIONS
•
•
•
Noise level is measured at a distance of 3.28 ft away from the front of the unit in cooling mode.
Power consumption is measured when the fan runs at the highest speed setting.
These specifications are for reference only. For actual data, please refer to the rating label on the back of the unit.
Model
SG-WAC-10ESE-C
SG-WAC-12ESE-C
Power Supply (Ph/V/Hz)
Rated Cooling Capacity (BTU/h)
Cooling Power Input (Watts)
Rated Current Cooling (Amperage)
EER/C.O.P
1/115/60
10,000
940
1/115/60
12,000
1130
8.6
10.3
10.8
10.8
Noise Level dB(A) (H/M/L)
Air Flow H/M/L (CFM)
59/57/55
300/280/260
60 Pints per day
19 x 21.25 x 14.625
22 x 23 x 17.125
61/68
59/57/55
290/270/250
81 Pints per day
19 x 21.25 x 14.625
22 x 23 x 17.125
69/76
Dehumidifying Capacity
Product Dimensions (W” x D” x H”)
Package Dimensions (W” x D” x H”)
Net/Gross Weight (Lbs)
Refrigerant Type
R-410A
R-410A
DISCLAIMER
ALL INFORMATION AND THE TECHNICAL SPECIFICATIONS PRESENTED IN THIS USER’S MANUAL ARE THE
PRESENTATION OF THE MANUFACTURER. SOLEUS INTERNATIONAL HAS NOT CONDUCTED INDEPENDENT
TEST TO THE INFORMATION AND THE SPECIFICATIONS PRESENTED HEREWITHIN.
5
INSTALLATION & ASSEMBLY INSTRUCTIONS
Some assembly is required for your new air conditioner. Please read and follow these instructions carefully.
1. This air conditioner is designed to be installed in a
standard double-hung window with a window width
between 22” and 36” (559 mm - 914 mm).
FIG. 1
2. The air conditioner can be installed without the
accordion panels to fit in a narrow window opening.
See the window dimensions.
3. The Lower Sash (the lower part of the window that
moves up and down) must allow for 15.4” of vertical
clearance when open. (See FIG. 1).
22" to 3 6"
559mm to 914mm
15 2/5"
(392mm)
4. All supporting parts must be secured to firm wood,
masonry, or metal.
5. The electrical outlet must be within reach of the power
cord.
NOTE: Save the product packaging and installation instruc-
tions for future reference. Store the air conditioner in the
product box when not in use for an extended period of time.
When handling the unit, be careful to avoid cuts from
the sharp metal edges and aluminum fins on the front
and rear coils.
6
Mounting Hardware
Qty.
3/4"screws
6
lock frame
sash lock
2
1
FIG. 3A
B. Slide the free end (“I”section) of the panel into the
cabinet as shown in Figures 3A, 3B & 4. Slide the
panel down. Be sure to leave enough space to slip the
top and bottom of the frame into the rails on the cabinet.
FIG. 3B
TOOLS NEEDED:
Phillips Screw Driver
Drill (If pilot holes are needed)
CAUTION
When handling unit, be careful to avoid cuts
from sharp metal edges and aluminum fins on
front and rear coils.
FIG. 4
How to Install
NOTE: Top Rail and Sliding Panels at each side are
offset to provide the proper pitch to the rear of (5/16").
This is necessary for proper condensed water utilization
and drainage. If you are not using the Side Panels for
any reason, this pitch to the rear must be maintained!
Place unit on floor, a bench or a table. There is a
Left and Right Window Filler Panel - be sure to
use the proper panel for each side.When installed
the flange for securing the panel in place to the window sill
will be facing into the room.
C. Once the panel
has been
1
installed on the
side of the
cabinet, make
sure it sits
securely inside
the frame
channel by
making slight
FIG. 5
A. Hold the
Accordion
FIG. 2
Panel in one
hand and
gently pull
back the
center to free
the open end.
See Figure 2.
adjustments. Slide the top and bottom ends of the frame
into the top and bottom rails of the cabinet. Figure 5.
D. Slide the panel all the way in and repeat on the other
side.
7
Keep a firm grip on the air conditioner, carefully
place the unit into the window opening so the
bottom of the air conditioner frame is against the
Drive 3/4”(19mm) locking screws
through frame holes into window sash
(FIG. 10/11).
2
5
window sill (FIG. 6 & FIG. 6A). Carefully close the
window behind the top rail of the unit.
FIG. 10
FIG. 6
FIG. 11
FIG. 6A
To secure lower sash in place, attach right
angle sash lock with 3/4”(19 mm) screw
as shown (FIG. 12).
6
7
Extend the side panels out against the window
frame (FIG. 7).
3
FIG. 12
FIG. 7
Place the frame lock between the frame
extensions and the window sill as shown
Cut foam seal and insert in the space
between the upper and lower sashes
(FIG. 13).
4
(Fig. 8). Drive 3/4”(19 mm) locking
screws through the frame lock and into the sill
(FIG. 9). NOTE: To prevent window sill from
splitting, drill 1/8”(3 mm) pilot holes before
driving screws.
1 1/2” MIN
(38 mm)
FIG. 13
FIG. 8
FIG. 9
8
If AC is Blocked by Storm
Window
Add wood as shown in FIG. 14, or remove storm
window before air conditioner is installed.
AIR CONDITIONER USE
Operating your air conditioner properly helps you to obtain the
best possible results.
This section explains proper air conditioner operation.
IMPORTANT:
If you turn off the air conditioner, wait at least 3 minutes
before turning it back on. This prevents the air conditioner
from blowing a fuse or tripping a circuit breaker.
FIG. 14
SASH
Do not try to operate your air conditioner in the cooling
mode when outside temperature is below 65°F (18°C).
The inside evaporator coil will freeze up, and the air
conditioner will operate properly.
BOARD
STORM WINDOW
FRAME
OR OTHER
THICKNESS
AS REQUIRED,
FOR PROPER
PITCH TO
REAR, ALONG
ENTIRE SILL.
FASTEN WITH
NAILS OR
OBSTRUCTION
NOTE: In the event of a power failure, your air conditioner will
operate at the previous settings when the power is restored.
SCREWS.
If Storm Window Frame must remain, be sure the
drain holes or slots are not caulked or painted
shut.Accumulated Rain Water or Condensation
must be allowed to drain out.
Removing AC From
Window
Turn ACoff, and disconnect power cord.
*
*
Remove sash seal from between windows,
and unscrew safety lock.
Remove screws installed through frame and
frame lock.
*
Close (slide) side panels into frame.
*
*
Keeping a firm grip on air conditioner, raise
sash and carefully“rock”air conditioner
backward to drain any condensate water in
base of unit. Be careful not to spill any
remaining water while lifting unit from
window. Store parts WITH air conditioner.
9
USING YOUR AIR CONDITIONER
3. Temperature Set: Use these buttons on the con-
trol panel and remote to increase or decrease the
Set Temperature (the desired room temperature)
in cooling,energy saver and dry mode. The SET
light will light up when setting the temperature
Electronic Control Panel & Remote Control
NOTE: This display always shows the room temperature in Fan
Mode except when setting the Set temperature or the Timer.
4. Timer Set: Use these buttons on the control
panel and remote to set the Timer. Each press of
the Timer (DELAY) buttons will increase or de-
crease the timer. For timer instructions see #7.
When the light is on the unit is in
temperature or timer set mode.
5. Fan Speed & Auto Fan: Use the fan speed but-
tons to change the fan speed. Choose between
low, medium, high, and Auto.
6. Mode Button: Press the mode button to cycle
through the various modes: Cooling, Energy
Saver, Fan only, Dry (Dehumidifier) and Auto.
7. Auto-on Timer: When the air conditioner is off, it
can be set to automatically turn on in 0.5-24 hours
at the previous set mode and fan setting. To set
the Auto-on Timer, press the TIMER button on the
unit or remote control. The timer can be set in 0.5
hour increment below 10 hours and in 1 hour
Air Conditioner Controls
Normal Operating Sounds
•
You may hear a pinging noise caused by water
hitting the condenser, on rainy days, or when the
humidity is high. This design feature helps re-
move moisture and improve efficiency.
increment for 10 hours or above.
The Set light will turn on while setting.
•
•
You may hear the thermostat click when the com-
pressor cycles on and off.
Auto-off Timer: When the air conditioner is on, it
can be set to automatically turn off in 0.5-24
hours. To set the Auto-off Timer, press the TIMER
button on the unit or remote control. The timer
can be set in 0.5 hour increment below 10 hours
and in 1 hour increment for 10 hours or above.
The SET light will turn on while setting.
Water will collect in the base pan during rain or
days of high humidity. The water may overflow
and drip from the outside part of the unit.
•
The fan may run even when the compressor is
not on.
•
To see the remaining time, press the TIMER
Button. To change the timer setting use the
▲/▼ on the unit or the +/- buttons on the
remote.
1. Power Button: Turns the air conditioner on and
off
• During preview of timer or timer setting,
press Timer button on the panel or remote
controller to cancel the timer setting.
2. Digital Display: Under ON status without timer
setting,the operation mode is Auto, Cool, Energy
Saver or Dry mode,and the set temperature will be
displayed.
8. Filter Check: After the fan rotates for 250 total
hours, the filter check light will turn on to remind
the user to clean the filter. Press the Filter check
button once the filter is cleaned to reset the re-
minder.
Under ON status without timer setting, the
operation mode is fan mode and the ambient
temperature will be displayed.
Time will be displayed under timer setting or timer
preview.
10
OPERATING YOUR AIR CONDITIONER
REMOTE CONTROL
5. FAN - Press the FAN button to turn change
the FAN options. You can choose between
three speeds and auto mode. The fourth fan
option is only available in cooling and energy
saver modes.
6. IFEEL MODE - Press the IFEEL button to
change the thermostat sensor from the air
conditioner to the remote location. The air con-
ditioner will cool the area depending on the
location and set temperature of the remote
control. Take the remote control with you so
the air conditioner cools the room to your loca-
tion. The Remote must be in line of site of the
A/C for iFeel to operate correctly.
7. SLEEP MODE - Press the SLEEP button to
turn SLEEP mode on or off. SLEEP mode is
set to off automatically. When SLEEP mode is
selected the timer can be adjusted. SLEEP
mode is not available in Fan or Auto mode.
Sleep mode automatically raises set tem-
perature by 2°F after one hour and 4°F after
two hours. This feature limits compressor us-
age and in turn enhances energy saving while
you are sleeping.
8. TIMER - Press the TIMER button when the
unit is off to set up the Auto-on timer. The Auto
-on time can be set between .5 - 24 hours. The
icons “T-ON” and “H” will flash for 5 seconds.
Start selecting the time using the “+” and “-”
buttons before the icons stop flashing. The
time will increase/decrease in .5 hour incre-
ments with each press of the “+” or “-” buttons.
To cancel the Auto-on time, manually press
the ON/OFF button to turn the unit on.
1. ON/OFF - Press the ON/OFF button to turn
the A/C on or off. When the unit is turned off,
the Timer and sleep functions will be can-
celled. The set temperature will be saved.
2. MODE - Press the MODE button to change
the operating mode. You can choose AUTO,
COOL, SAVE (energy saver), FAN only, or
Dry (Dehumidifier). The temperature will not
be displayed when AUTO mode is selected.
3. “—”- Press the “-” button to decrease the
temperature when the unit is on. Press and
hold the “-” button for more than 2 seconds to
quickly cycle through the temperature op-
tions. Stop pressing the button when the de-
sired temperature is displayed. The tempera-
ture cannot be set in auto mode. Temperature
range: 61°F - 86°F.
4. “+” - Press the “+” button to increase the
temperature when the unit is on. Press and
hold the “+” button for more than 2 seconds to
quickly cycle through the temperature op-
tions. Stop pressing the button when the de-
sired temperature is displayed. The tempera-
ture cannot be set in auto mode. Temperature
range: 61°F - 86°F.
Press the TIMER button when the unit is on to
set up the Auto-off timer.The Auto-off time can
be set between .5 - 24 hours. The icons “T-
OFF” and “H” will flash for 5 seconds. Start
selecting the time using the “+” and “-” buttons
before the icons stop flashing. The time will
increase/decrease in .5 hour increments with
each press of the “+” or “-” buttons. To cancel
the Auto-off time, manual press the ON/OFF
button to turn the unit off.
Once the Auto-on or Auto-off time is set, the “T
-On” or “T-Off” and “H” will blink for 2 seconds.
After 2 seconds the set temperature will be
displayed.
Battery Size: AAA - NOTE: Do not mix old and new batteries or different types of AAA batteries.
11
OPERATING YOUR AIR CONDITIONER
REMOTE CONTROL
9. LOCK/UNLOCK- Press the “+” and “—” buttons simultaneously to lock and unlock the remote control.
When the remote is locked, none of the functions or setting can be changed using the remote.
10. F° or C° - To switch between the F° or C° settings, press the MODE and “—” buttons at the same time.
11. DISPLAY LIGHTS- Hold the “+” and FAN buttons to turn the lights on the display ON or OFF. This can
be done when the unit is on or off.
12. ENERGY SAVER MODE - When the unit is in energy saver mode, the Energy Saver light will turn on.
Selecting Energy Saver mode will cycle the fan off and on with the compressor to limit energy
consumption. Use this feature when the room is unoccupied and a greater range of room temperature
is acceptable.
13. AUTO MODE - The unit chooses between A/C, Dehumidifier, and fan mode based on the current room
temperature.
Battery Size: AAA - NOTE: Do not mix old and new batteries or different types of AAA batteries.
12
USING YOUR AIR CONDITIONER (Cont.)
•
Freezing Conditions: This is a cooling only air
conditioner. It is not designed for freezing outdoor
conditions. It must not be used in freezing outdoor
conditions.
•
Fan Only Mode: Use Fan Only mode at Low,
Med, or High fan speed to provide air circulation
and filtering without cooling. Since fan only setting
do not provide cooling, a Set temperature cannot
be entered. The room temperature will appear in
the display.
•
Remote Control: To ensure proper operation
when using the remote control, aim the remote
directly at the signal receiver on the air condi-
tioner.
NOTE: Auto Fan Speed cannot be used in Fan
Only mode.
• The remote control has a signal range up to
20 feet.
•
•
Loss of Power Protection: If power to the air
conditioner is lost or interrupted, the air condi-
tioner will automatically re-start in the setting last
used prior to power loss. If the Timer was set to
automatically turn the air conditioner off or on, it
will resume countdown at the amount time left
prior to power loss. You may need to set a new
time if desired.
• Make sure nothing is blocking the remote con-
trol signal from being received by the air con-
ditioner.
• Make sure the batteries are installed correctly
and still have power.
•
Cooling Mode: Use the COOL mode at Low, Me-
dium, High, or Auto Fan speed when cooling is
needed. Use the temperature ▲/▼ buttons to set
the desired temperature between 64°F and 86°F.
Air Direction: Use the lever on the front air vents
to adjust the direction of the airflow. You can di-
rect the airflow left, right, up or down. The lever is
located on the right side of the air vent.
•
Once the temperature is set, the compressor
will cycle on and off to keep the room
temperature at the set temperature level. The
lower the set thermostat temperature, the
cooler the room will become. The higher the
set thermostat temperature, the warmer the
room will become.
•
•
•
For Normal Cooling - Set the Mode to Cool
and the Fan to High or Med with the
termperature set in the middle.
For Maximum Cooling - Set the Mode to Cool
and the Fan to High with a lower set
temperature.
For Quieter & Nighttime Cooling - Set the
Mode to Cool and the Fan to Low with the
temperature set in the middle.
NOTE: If the air conditioner is off and is then
turned on while set to a Cool setting or if
turned from a fan setting to a Cool setting, it
may take approximately 3 minutes for the
compressor to start and cooling to begin.
•
Energy Saver Mode - Controls the Fan
On - The fan will cycle on and off with the
compressor. This results in winder variations of room
temperature and humidity. Normally used with the
room is unoccupied. NOTE: The fan may continue to
run for a short time after the compressor cycles off.
Off - The fan runs all the time in fan or cooling mode.
13
Cabinet Cleaning
To clean the air conditioner cabinet:
CARE AND CLEANING
Clean your air conditioner to keep it looking new
and to minimize dust build up.
•
Unplug the air conditioner to prevent shock or
a fire hazard. The cabinet and front panel of
the air conditioner may be dusted with an oil-
free cloth or washed with a cloth dampened in
a solution of warm water and mild liquid soap.
Rinse thoroughly with a damp cloth and wipe
dry.
Air Filter Cleaning
The air filter should be checked at least once
every month to see if it needs cleaning. Trapped
particles and dust can build up in the filter and
may decrease airflow as well as cause the
cooling coils to accumulate frost. To clean the air
filter:
•
•
Never use harsh cleaners, wax or polish on
the cabinet front.
Be sure to wring excess water from the cloth
before wiping around the controls. Excess
water in or around the controls may cause
damage to the air conditioner.
1. Remove the filter by pulling down on the in-
dents of the filter door on the front of the unit.
(See FIG. 13)
2. Wash the filter using liquid dish soap and
warm water. Rinse the filter thoroughly. Gen-
tly shake the filter to remove excess water.
Winter Storage
3. Let the filter dry completely before placing it
into the air conditioner.
4. If you do not wish to wash the filter, you may
vacuum the filter to remove the dust and
other particles.
To store the air conditioner when it is not in use
for an extended period of time, remove it care-
fully from the window according to the installation
instructions and cover it with plastic or place it in
the original box.
FIG. 13
Wear and Tear
To minimize wear and tear on the air condi-
tioner, always wait at least 3 minutes before
changing modes. This will help prevent the
compressor from overheating and the circuit
breaker from tripping.
14
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
The Air Conditioner will not start
The air conditioner is unplugged
•
Make sure the air conditioner is
plug is pushed completely into the
outlet
•
Check the house fuse/circuit
breaker box and replace the fuse
or reset the breaker.
The fuse is blown/circuit breaker is
tripped.
•
•
The unit will automatically re-start
when power is restored.
There is a protective time delay
(approx. 3 minutes) to prevent
tripping of the compressor
Power Failure
overload. For this reason, the unit
may not start normal cooling for 3
minutes after it is turned back on.
•
•
Press the RESET button located
on the power cord plug.
If the RESET button will not stay
engaged, discontinue use of the
air conditioner and contact a
qualified service technician.
The current interrupter device is
tripped.
The Air Conditioner does not cool
as it should
Airflow is restricted
•
Make sure there are no curtains,
blinds, or furniture blocking the
front of the air conditioner
•
•
•
Lower the set thermostat tempera-
ture
The temperature control may not be
set correctly.
The air filter is dirty
Clean the filter. See the Cleaning
and Care Section of the manual.
Please allow time for the room to
cool down after turning on the air
conditioner.
The room may be too warm
•
•
•
Check for open furnace registers
and cold air returns
Cold air is escaping
The Cooling Coils are frozen
See “Air Conditioner Freezing Up”
below.
The Air Conditioner is freezing up
Ice blocks the air flow and stops the air
conditioner from cooling the room
Set the MODE dial to HIGH FAN
or HIGH COOL and set the ther-
mostat to a higher temperature
The Remote Control is not working The batteries are inserted incorrectly
•
•
Check the position of the batteries.
Replace the batteries
The batteries may be dead
15
TROUBLESHOOTING (CONT.)
PROBLEM
POSSIBLE CAUSES
SOLUTIONS
Water is dripping outside
Hot and Humid weather.
•
•
This is normal
Water is dripping inside the room
Water collects in the base pan
The air conditioner is not correctly
tilted outside.
For proper water drainage, make
sure the air conditioner is slightly
tilted downward from the front of
the unit to the rear.
Moisture removed from the air is
draining into the base pan.
•
This is normal for a short period in
areas with low humidity and nor-
mal for a longer period in areas
with high humidity.
16
Warranty
Soleus International Inc. warrants the accompanying Soleus Air Air Conditioner to be free of defects in mate-
rial and workmanship for the applications specified in its operation instruction for the period of parts specified
below.
5 YEARS FOR COMPRESSOR
1 YEAR FOR OTHER COMPONENTS
This warranty shall not apply to broken or marred cabinets, accessories, knobs, filters or routine maintenance.
This warranty does not apply to uncrating, setup, installation, removal of the product for repair or reinstallation
of the product after repair.
This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of Soleus
International including, but not limited to, any malfunction, defect or failure caused by or resulting from unau-
thorized service or parts, improper maintenance, operation contrary to furnished instructions, shipping or tran-
sit accidents, modification or repair by the user, abuse, misuse, neglect, accident, incorrect power line voltage,
fire, flood or other Acts of God, or normal wear and tear.
Warranty service must be performed by a qualified HVAC contractor. Soleus maintains a centralized service
network to provide parts and assist in resolving service problems if difficulties are encountered. Soleus agrees
to provide service information, sell repair parts and reimburse the dealer /serviceman for parts in accordance
with Soleus International’s Policies and Procedures.
SOLEUS INTERNATIONAL MAINTAINS THAT ALL WARRANTIES, INCLUDING IMPLIED WAR-
RANTY OR MERCHANTABILITY ARE LIMITED TO THE TERMS AND CONDITIONS SPECIFIED
ABOVE. SOLEUS INTERNATIONAL DISCLAIMS ANY LIBILITY FOR CONSEQUENTIAL OR INCI-
DENTAL DAMAGES AND IN NO EVENT SHALL SOLEUS INTERNATIONAL INC.’S LIABILITY EX-
CEED THE RETAIL VALUE OF THE AIR CONDITIONER.
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover
internet sales, used, salvaged, or refurbished products.
FOR TECHNICAL SUPPORT AND WARRANTY SERVICE, PLEASE CONTACT:
Soleus International Inc. 20035 E Walnut Dr North, City of Industry, CA 91789. USA
Tel: 1-888-8-SOLEUS Monday through Friday, 9:00 AM to 5:00 PM, PST
Email: [email protected]
Website:
17
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