Ricoh Fax 2050l User Manual

FAX2050L

Operator Instruction Manuals

FAX2050L BASIC

FAX2050L ADVANCED

Five Dedrick Place • West Caldwell, NJ 07006

973-882-2000

Read this manual carefully before you use this product and keep it handy for future

reference. For safety, please follow the instructions in this manual.

FAX2050L

Basic Features

Introduction

This manual contains detailed instructions on the operation and maintenance of this machine. To get

maximum versatility from this machine all operators should carefully read and follow the instructions in

this manual. Please keep this manual in a handy place near the machine.

Please read the Safety Information in the Advanced Features manual before using this machine. It con-

tains important information related to USER SAFETY and PREVENTING EQUIPMENT PROBLEMS.

Notes:

Some illustrations might be slightly different from your machine.

Certain options might not be available in some countries. For details, please contact your local dealer.

Laser Safety:

The Center for Devices and Radiological Health (CDRH) prohibits the repair of laser-based optical unit

in the field. The optical housing unit can only be repaired in a factory or at a location with the requisite

equipment. The laser subsystem is replaceable in the field by a qualified Customer Engineer. The laser

chassis is not repairable in the field. Customer engineers are therefore directed to return all chassis

and laser subsystems to the factory or service depot when replacement or the optical subsystem is re-

quired.

Warning:

Use of controls or adjustment or performance of procedures other than those specified in this manual

might result in hazardous radiation exposure.

Two kinds of size notation are employed in this manual. With this machine refer to the inch version.

For good copy quality, Ricoh recommends that you use genuine Ricoh toner.

Ricoh shall not be responsible for any damage or expense that might result from the use of parts other

than genuine Ricoh parts in your Ricoh office product.

Important

Parts of this manual are subject to change without prior notice. In no event will the company be liable

for direct, indirect, special, incidental, or consequential damages as a result of handling or operating

the machine.

Power Source:

115V, 60Hz

Please be sure to connect the power cord to a power source as above. For details about power source,

see Chapter 10, “Connecting the Power and Switching On” in the Advanced Features manual.

Declaration of Conformity

Product Name: Facsimile

Model Number: FAX2050L

Responsible party: Ricoh Corporation

Address: 5 Dedrick Place, West Caldwell, NJ 07006

Telephone number: 973-882-2000

This device complies with part 15 of FCC Rules.

Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. this device must accept any interference received,

including interference that may cause undesired operation.

USA

FCC Requirements

❖

1. This equipment complies with Part 68 of the FCC rules. On the cover of this equipment is a label

that contains, among other information, the FCC registration number and ringer equivalence

number (REN) for this equipment. If requested, this information must be provided to the tele-

phone company.

2. This equipment uses the following USOC jack: RJ11C

3. The REN is used to determine the quantity of devices which may be connected to the telephone

line. Excessive REN's on the telephone line may result in the devices not ringing in response to

an incoming call. In most, but not all areas, the sum of the REN's should not exceed five (5.0).

Contact the telephone company to determine the maximum REN for the calling area.

4. If this equipment causes harm to the telephone network, the telephone company will notify you

in advance that temporary discontinuance of service may be required. If advance notice is not

practical, the telephone company will notify the customer as soon as possible. Also, you will be

advised your right to file a complaint with the FCC if you believe it is necessary.

5. The telephone company may make changes in its facilities, equipment, operations, or proce-

dures that could affect the operation of the equipment. If this happens, the telephone company

will provide advance notice in order to make necessary modifications in order to maintain unin-

terrupted service.

6. In the event of operation problems (document jam, copy jam, communication error indication),

refer to the solving problems section in this manual.

7. If you cannot correct the problem, please contact the RICOH CORP. CUSTOMER SUPPORT

DEPT. at 1-800-FASTFIX for repair and warranty information. If it is causing harm to the tele-

phone network, the telephone company may request you to disconnect the equipment from the

network until the problem is resolved.

8. This equipment cannot be used telephone company-provided coin service. Connection to Party

Line Service is subject to state tariffs.

❖

WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO

EMERGENCY NUMBERS:

1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up.

2. Perform such activities in the off-peak hours, such as early morning hours or late evenings.

CANADA

The Industry Canada label identifies certified equipment. This certification means that the equipment

meets telecommunications network protective, operational, and safety requirements as prescribed in

the appropriate Terminal Equipment Technical Requirements document(s). The department does not

guarantee the equipment will operate to the user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facil-

ities of the local telecommunications company. The equipment must also be installed using an accept-

able method of connection. The customer should be aware that compliance with the above conditions

may not prevent degradation of service in some situations.

Repairs to certified equipment should be coordinated by a representative designated by the supplier.

Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the

telecommunications company cause to request the user disconnect the equipment.

User should ensure for their own protection that the electrical ground connections of the power utility,

telephone lines, and internal metallic water pipe system, if present, are connected together. This pre-

caution may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the ap-

propriate electric inspection authority, or electrician, as appropriate.

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the

maximum number of terminals allowed to be connected to a telephone interface. The termination on

an interface may consist of any combination of device subject only to the requirement that the sum of

the Ringer Equivalence Numbers of all the devices does not exceed 5.

In accordance with IEC 60417, this machine uses the following symbols for the main power switch:

a means POWER ON.

b means POWER OFF.

How to Read This Manual

Symbols

In this manual, the following symbols are used:

R WARNING:

This symbol indicates a potentially hazardous situation that might result in

death or serious injury when you misuse the machine without following the in-

structions under this symbol. Be sure to read the instructions, all of which are de-

scribed in the Safety Information section in the Advanced Features manual.

R CAUTION:

This symbol indicates a potentially hazardous situation that might result in mi-

nor or moderate injury or property damage that does not involve personal injury

when you misuse the machine without following the instructions under this

symbol. Be sure to read the instructions, all of which are described in the Safety

Information section in the Advanced Features manual.

* The statements above are notes for your safety.

Important

If this instruction is not followed, paper might be misfed, originals might be

damaged, or data might be lost. Be sure to read this.

Preparation

This symbol indicates the prior knowledge or preparations required before op-

erating.

Note

This symbol indicates precautions for operation, or actions to take after misop-

eration.

Limitation

This symbol indicates numerical limits, functions that cannot be used together,

or conditions in which a particular function cannot be used.

Reference

This symbol indicates a reference.

{

}

Keys built into the machine's operation panel.

TABLE OF CONTENTS

Manuals for this machine ......................................................................... 1

Basic Features (This Manual) ....................................................................... 1

Advanced Features....................................................................................... 1

1.Introduction

Part Names................................................................................................. 3

Operation Panel......................................................................................... 5

Symbols and Conventions Used in This Manual.................................... 7

2.Faxing

Types of Transmission ............................................................................. 9

Suitable Document Types....................................................................... 10

Memory Transmission and Immediate Transmission.......................... 11

Memory Transmission................................................................................. 11

Canceling a Memory Transmission............................................................. 14

Immediate Transmission............................................................................. 15

Canceling an Immediate Transmission....................................................... 15

Very Fine Detail Faxing........................................................................... 16

Resolution and Shading.............................................................................. 16

Reception Modes..................................................................................... 17

Switching Between Fax and Telephone Mode............................................ 17

3.Setup

Initial Settings and Adjustments............................................................ 19

Initial Settings (Function 61)........................................................................ 19

Storing and Editing Fax Numbers (Functions 31 & 32) ....................... 22

Storing, Editing and Erasing Quick Dial Numbers (Function 31) ................ 22

Quick Dial Label.......................................................................................... 23

Storing, Editing and Erasing Speed Dial Numbers (Function 32) ............... 23

Storing and Editing a Group of Fax Numbers (Function 33)............... 25

Erasing Groups ........................................................................................... 27

Programming the Group Key ...................................................................... 28

Entering Characters ................................................................................ 29

Entering Symbols........................................................................................ 29

Wild Cards................................................................................................... 29

4.Troubleshooting

Loading Paper in the Main Cassette...................................................... 31

Adjusting the Volume and Sounds the Machine Makes (Function 92)... 34

If an Indicator Lights on the Operation Panel....................................... 36

Communication Problems...................................................................... 37

Clearing a Document Jam ...................................................................... 38

Clearing a Copy, Fax, or Print Jam........................................................ 39

Main Machine.............................................................................................. 39

Cassette Entrance....................................................................................... 41

Upper Rear Unit .......................................................................................... 42

Error Messages........................................................................................ 44

Solutions to Common Problems............................................................ 46

INDEX........................................................................................................ 50

iii

Manuals for this machine

There are the Basic Features manual and the Advanced Features manual for this

machine. Please consult the manual that suits your needs.

Basic Features (This Manual)

The Basic Features manual explains the most frequently used fax functions and

operations.

Advanced Features

The Advanced Features manual describes more advanced functions, and also

explains settings for key operators.

❖

Chapter 1 Advanced Transmission Features

Explains about sending at a specific time without having to be by the machine

and also taking advantage of off-peak telephone line charges.

Chapter 2 Communication Information

Explains about erasing a fax message stored in memory and checking the con-

tents of any files in memory.

Chapter 3 Transmission Features

Explains about useful features for transmission. You can find out about dial-

ing numbers easily.

Chapter 4 Reception Features

Explains about reception features. You can find out about receiving messages

in telephone mode, and printing with the Reverse Order Printing function for

easier document distribution.

❖

Chapter 5 Copying

Read this chapter when you would like to know about copying operations

and functions.

Chapter 6 Facsimile User Tools

Explains about programming frequently used functions for Quick Dial Key

and User Function Key.

Chapter 7 Key Operator Settings

Explains about functions the key operator handles. You can find out about

setting up the phone line type, and how to store the Memory Locked ID and

the Confidential ID.

❖

Chapter 8 Troubleshooting

Explains about clearing a Jam in the optional second cassette, and reading er-

ror reports. When these reports are printed out, check the report and take the

appropriate action.

Chapter 9 Maintaining Your Machine

Explains about loading paper in the optional multipurpose feeder, cleaning

the rollers and scanner and so on.

❖

Chapter 10 Installation

Explains about the machine environment and installation.

Chapter 11 Appendix

You can check the different options and specifications for this machine.

1. Introduction

Part Names

TSTH060N.eps

1. Second Paper Cassette (Option)

The optional Second paper cassette holds

more paper.

3. Print Delivery Tray

Copies, incoming faxes, and prints are

delivered here.

2. Main Paper Cassette

The main paper cassette holds copy pa-

per.

4. Document Delivery Tray

Scanned documents are stacked on the

document delivery tray.

Introduction

5. Main Switch

The main switch turns your machine on

and off.

6. Operation Panel

Key panel for operating the machine.

7. Handset (Option)

8. Document Guide

Match the document guide to the size of

your original documents.

9. Document Table

Document table holds up to 30 sheets

which are fed one at a time. Place your

original documents here.

10. Multi-purpose Feeder (Option)

Multi-purpose Feeder can be loaded with

various kinds of printable media.

11. Front Cover Release Lever

Pull this catch to release the front cover.

12. Front Cover

Operation Panel

TSTS020N.eps

1. Add Paper indicator

7. Control Panel Display

Lights when a cassette is empty.

The Liquid Crystal Display guides you

through tasks and informs you of the

state of the machine. Messages appear

here. The display consists of two 20-char-

acter lines.

2. Add Toner indicator

Blinks when toner is about to run out and

lights continuously when toner has run out.

3. Check Display indicator

8. {Speed Dial/Tel Directory} key

Press the {Speed Dial/Tel Directory} key us-

ing Speed Dial or the Telephone Directo-

ry Feature.

The Check Display indicator lights to tell

you to read the display.

4. Receive File indicator

The Receive File indicator lights when an

incoming message was received into

memory. Blinks when confidential recep-

tion file or memory lock file is stored in

the memory. (see P.36 “If an Indicator

Lights on the Operation Panel”).

9. {Pause/Al Redial} key

The {Pause/Al Redial} key inserts a pause

when you are dialing or storing a fax

number. Or, press the key to redial the

last number dialed. (The redial feature

does not work once you have started di-

aling a new number.)

5. {Resolution} key.

The Resolution/Halftone is indicated by

these three indicators and can be changed

by the {Resolution} key. When the Indica-

tor is not lit, Standard is selected.

10. Arrow keys

T {Yes} accept

U {No} reject/ {Help} Print help list

W scroll left/ {Paper Size} The paper size

selection screen for each cassette will ap-

pear.

V scroll right/ {Option} Press to access

the options.

6. Memory key/ indicator

When the Memory indicator is on, then

memory transmission is in effect, if it is

off, immediate transmission is in effect.

Switch between the two with the {Memo-

ry} key.

Introduction

11. Manual Receive indicator.

19. {On Hook Dial} key

Lights when the reception mode is Tele-

phone.

Press the {On Hook Dial} key to dial a

phone call from the keypad without hav-

ing to lift the phone or handset off the

hook (phone or handset option needed).

12. {Energy Saver} key

Hold the button a few seconds to start or

end the energy saver mode.

20. {Clear} key

Press the {Clear} key to erase the last

character or digit entered, or use the left

and right arrow keys to move the cursor

and then press Clear to erase whatever is

at the cursor.

13. {Copy} key

Press this to copy the document now in

the feeder.

14. {Reception Mode} key

Press this to select the reception mode

(Tel or Fax).

21. {Quick Dial} keys/ {User Function

}

keys.

There are 30 Quick Dial keys. Use them to

store individual fax numbers (see P.22

“Storing and Editing Fax Numbers (Func-

tions 31 & 32)”) or groups (see P.25 “Stor-

ing and Editing a Group of Fax Numbers

(Function 33)”). You can also use these

keys to enter characters (see P.29 “Enter-

ing Characters”). In addition you can reg-

ister Quick Dial 29 as the Dial Option key

(see Chapter 3, “Assigning the Dial Op-

tion key” in the Advanced Features man-

ual.) You can also use Quick Dial 30 as a

Group key (see P.28 “Programming the

Group Key”).

15. {Function} key

Press the {Function} key and enter a two

digit code to access functions 11 to 53.

(For Functions 61 to 95, enter 6, and then

the access code.)

16. {Stop} key

Press the {Stop} key to stop a transmis-

sion or a document scanning, and a re-

ception or to stop a long copy run. The

machine will print out the sheet being

printed and then stop.

17. {Start} key

Press the {Start} key to start all tasks.

You can store a combination of settings

that you use frequently in the two User

Function keys (F1, F2). When you press a

User Function key, it lights to show you

that it is selected.

18. Ten key pad

Use the ten key pad (sometimes called

the ten keys) to dial fax numbers, to enter

the numbers of copies, etc.

Symbols and Conventions Used in This Manual

Symbols and Conventions Used in This

Manual

❖

Documents:

A document is anything you put

on the feed table of your machine

whether you are faxing it or copy-

ing it.

❖

Prints:

A print is anything that comes out

of the machine: a fax message you

received or a copy you made.

Procedures:

Procedures are described step by

step. Perform them in order. When

you see a display, it always shows

what comes after performing the

step it accompanies. Other illustra-

tions accompanying steps help

you find the right key, or show you

how to perform the step.

A This is a step in a procedure.

THIS CORRESPONDS TO

THE LCD DISPLAY.

Introduction

2. Faxing

Types of Transmission

There are two types of transmission.

❖

Memory Transmission

When a fax message is stored in memory , then transmission starts automati-

cally. It is convenient when you would like to take documents back in a hurry.

You can send the same message to more than one destination in a single op-

eration. This technique is referred to as Broadcasting.

GDRH230E.eps

Receiver

Transmitter (This machine)

Receiver

GDRH230E

❖

Immediate Transmission

The machine dials immediately, and transmits the fax while scanning.

It is convenient when you would like to check whether you have successfully

connected with the other party's fax machine.

A fax message is not stored in memory.

GDRH240E.eps

Transmitter

(This machine)

Receiver

GDRH240E

Important

❒ If there is a power failure, the power switch is turned off, or the plug is pulled

out for more than 6 hours (1 hour when the optional memory card is in-

stalled), all files stored in memory are deleted. As soon as power is restored,

the Power Failure Report is printed to help you identify deleted files. See

Chapter 8, “Power Failure Report” in the Advanced Features manual.

Faxing

Suitable Document Types

Do not place damaged pages in the automatic document feeder.

• If pages are curled or dog eared, flatten them.

• If pages are stuck together, shuffle the stack.

• If pages are folded, torn, or patched together, make copies.

• If pages have binding files, trim the edges or make copies.

Important

❒ Do not place originals that contain the following materials in the document

feeder ;

• Crayon

• Paint

• Charcoal, soft pencil

• Glue

• Thermal paper

• Clips

• OHP Sheets, vinyl-coated paper

• Waxed paper

• Carbon paper

• Silicone oil

Note

❒ Copies made with a copier that uses silicone oil may cause a misfeed. To

avoid this, do not scan such copies until five or ten minutes after copying.

• Clearly Written

Small, faint characters may not be transmitted clearly.

• Uniform Page Size

Do not use different size documents in the same transmission.

Memory Transmission and Immediate Transmission

Memory Transmission and Immediate

Transmission

There are two ways to send a fax mes-

A Make sure that the machine is in

sage.

standby mode for faxing.

• Memory Transmission

The display should look like this:

• Immediate Transmission

READY 100% 10:00AM

SET DOC. OR DIAL NO.

Memory Transmission

Note

A Memory Transmission is conve-

nient because:

❒ If the display is blank, press the

Energy Saver key to exit Energy

Saving mode.

• Fax messages can be scanned

much more quickly (you can take

your document away from the fax

machine without waiting too

long).

B Fan your document stack (at most

30 pages: 20 lb) to make sure all

pages are loose, then square it.

TSTS010N.eps

• While your fax message is being

sent, another user can operate the

machine (people will not have to

wait by the fax machine too long).

• You can send the same message to

more than one place with the same

operation.

• There are two kinds of Memory

Transmission: Parallel and Nor-

mal. Parallel Memory Transmis-

sion is the default.

Note

❒ All pages in your document

must be one-sided and be of the

same size.

❒ If your document gets stuck while

it is being processed, press the

{

Stop} key, and turn to P.38 “Clear-

ing a Document Jam” for instruc-

tions on how to safely remove the

original.

Faxing

C Insert the document face down

into the feeder until the machine

beeps. Then adjust the guides to

F Dial the number in one of the fol-

lowing ways.

match the width of the document.

TRANSMIT Y/START

5551234kkkkkkkkkkkkk

TSTH110N.eps

Ten Key Pad

Quick Dial

GFDIAL0N

GFDIAL1N

TSTH110N

Speed Dial

Group

Example:

Note

Method

Quick

❒ You can dial before you set the

document. Place the document

after you dial the number and

go to step G.

Example: Speed Dial 10

Speed Dial

Dial key 08.

Method

Quick

Dial key 30 and 1

on the ten key pad.

GFDIAL2N

❒ Please set your document

straight in the feeder. If you set

more than 15 sheets, make sure

the ends of your document are

In this example Group Dial is pro-

grammed in Quick Dial 08.

In this example Quick Dial key 30

is programmed as the Group key,

and Group dial number 1 is pro-

grammed.

not skewed.

Tsms040e.eps

Note

❒ If you install the handset or an

external telephone, you can

send the message manually.

Pick up the handset and dial.

❒ If you want to erase a digit of

the phone number, press the

{

Clear} key. If you want to erase

the entire number, press the

No} key.

{

D The display will look like this:

❒ The maximum destinations you

can dial using the ten key pad is

68. However, this limitation is

also subject to memory capaci-

ty.

TRANSMIT

DIAL FAX NUMBER

OPTIONi

E If the Memory indicator is not lit,

press the {Memory} key.

Memory Transmission and Immediate Transmission

Reference

H Press the {Start} key.

Programming Quick Dial: see

P.22 “Storing and Editing Fax

Numbers (Functions 31 & 32)”.

The machine will dial the destina-

tion's number.

Programming Speed Dial: see

P.22 “Storing and Editing Fax

Numbers (Functions 31 & 32)”.

5551234

SET DOC. OR DIAL NO.

Programming Group Dial: see

P.25 “Storing and Editing a Group

of Fax Numbers (Function 33)”.

Note

❒ If the other party's line is busy,

your machine will redial. (See

Chapter 3, ”Redial”in the Ad-

vanced Features manual.)

Programming Group key: see

P.28 “Programming the Group

Key”.

READY 98% 10:04AM

SET DOC. OR DIAL NO.

G Press the {Yes} key to enter an-

other number.

❒ If the other party's fax machine

answers, both machines will

connect and your machine will

send the message. Other party's

OWN NAME or FAX NUMBER

will appear on the upper line.

TRANSMIT DIAL/START

DIAL NEXT FAX NUMBER

Note

❒ Repeat steps F and G until all

❒ If your line goes through a local

switchboard (a PBX) remember

to dial the exit code. Press the

destinations are entered.

❒ If you have only one destina-

tion, press the {Start} key.

{

Pause} key immediately after

❒ The machine stores your mes-

sage and dials the first number

(or, if you selected Send Later, it

will return to standby mode and

the fax message will be sent at

the time that you selected).

the code. If the number includes

a country code, press the

{

Pause} key after the country

code, then dial the rest of the

number.

Reference

Send Later: see Chapter 1,

“Sending at a Specific Time

(Send Later)”in the Advanced

Features manual.

Faxing

A Either :

To erase a fax message stored in

Canceling a Memory

Transmission

memory

Before start is pressed

A To erase a fax message stored

in memory; press the {Func-

tion} {2} {1} and the {Yes} key.

A Press the {Stop} key, or remove

the document You have set.

FILE NO.kkk KPAD/hi

PRINT LISTh/SEARCHi

While the document is being scanned in

B Press V to scroll through the mes-

A Press the {Stop} key.

sages.

The fax message which has already

been scanned in is cancelled.

You will see the display. A number

or a label will appear on the lower

line.

During Transmission

FILE NO.027

5551234

Y/hi

A Press the {Stop} key during com-

munication.

Note

5551234

STOP & CLR FILE? Y/N

❒ Press W to obtain a list of all the

files and their number. If you al-

ready know the number of the

file to erase, enter it directly

from the ten key pad.

B Then press the {Yes} key to cancel

the transmission.

C Press the {Yes} key.

While the message is awaiting

transmission (Functions 21)

FILE NO.027

CLEAR?

Y/N

Every time you store a fax message in

your machine's memory, a new file is

created. Each file is given a number.

This number appears on the File Re-

serve Report, Journal and Transmis-

sion Result Report. To see which files

are currently in memory, you may

print a file list.

D Press the {Yes} key again to erase

the file.

E Press the {Function} key.

Note

❒ To erase another file, go to step

Memory Transmission and Immediate Transmission

C Dial.

Immediate Transmission

TRANSMIT

5551234

Y/START

Immediate Transmission is conve-

nient when:

• You wish to quickly check whether

you have successfully connected

with the other party's fax machine.

D Press the {Start} key.

5551234

DIALING

• Your machine's memory is getting

full.

The machine dials immediately after

you press the {Start} key (or at the

specified time, if you used a time-de-

lay feature like Send Later). The mes-

sage is scanned and transmitted page

by page without being stored in

memory.

The machine dials and connects to

the other party. The number that

you dialed and the other party's

OWN NAME or FAX NUMBER is

displayed.

Canceling an Immediate

Transmission

A Make sure that the machine is in

standby mode.

The display should look like this:

Before start is pressed

READY 100% 10:00AM

SET DOC. OR DIAL NO.

A Press the {Stop} key, or remove

the document you have set.

Note

❒ The memory indicator should

go out. If the memory indicator

is lit, press the {Memory} key.

While dialing or during transmission

A Press the {Stop} key.

B Place the entire document face

However, the fax message which

has already scanned in has trans-

mitted.

down into the feeder.

TRANSMIT OPTIONi

DIAL FAX NUMBER

Remove the document after it is

canceled.

Note

❒ No more than 30 pages.

❒ You can dial before you set the

document. Place the document

after you dial the number and

go to step D.

Faxing

Very Fine Detail Faxing

So that text, diagrams and images

stand out clearly in your document,

the machine automatically detects the

image density (contrast) and makes a

compensation.

Note

❒ Faxing at a higher resolution re-

quires more time. Frequent use of

high resolution could cause an in-

crease in your phone bill, especial-

ly for long distance transmissions.

However, if you need to send a docu-

ment which requires optimum clari-

ty, select the resolution setting

appropriate to your needs.

You can select different settings for

each page of your message. Simply

change the settings for page 2 while

page 1 is being scanned.

Resolution and Shading

The resolution button gives you con-

trol over document quality. The indi-

cators above the button show the

current setting. Choose a setting that

matches your document.

❖

Standard:

Standard quality. Use for most

printed or typewritten documents.

This is selected when the other res-

olution indicators are not lit.

❖

Detail:

High quality. Use for documents

with small print or fine details.

Fine:

Very high quality. Use this for high

quality reproduction.

Halftone:

Use this for optimum quality if

your document contains photo-

graphs/diagrams with complex

shading patterns or gray tones. If

you choose this setting, resolution

will automatically be Detail.

Reception Modes

The machine can treat incoming fax

messages and telephone calls in three

ways.

Switching Between Fax and

Telephone Mode

❖

Auto mode

The Manual Receive indicator is lit

when the machine is in Telephone

mode. To switch to a different mode,

follow the steps below.

Use this mode if your line is shared

by a fax machine and telephone.

When a call comes in, the machine

will ring a number of times to give

you the chance to pick up the

handset. If you do not pick up and

the call is a fax message, the ma-

chine will go into fax mode and

start receiving. You can choose the

number of times the machine rings

before taking the call by altering

the Auto Ring time (See Chapter 7,

“Setting the Auto Ring Time”in the

Advanced Features manual) .

A Press the {Reception Mode} key.

RECEIVE MODE

iFAX TEL AUTO

Y/hi

B Press the W and V key to select the

mode you require.

RECEIVE MODE

FAX iTEL AUTO

Y/hi

❖

Fax mode

Use this mode if you have a dedi-

cated fax line. The machine as-

sumes all calls are fax messages. It

will ring once to alert you of an in-

coming call, and then starts receiv-

ing.

C Press the {Yes} key.

READY 100% 10:00AM

SET DOC. OR DIAL NO.

Telephone mode

Use this mode if your line is shared

by a fax machine and a telephone,

and if you wish to answer all calls

yourself and decide whether they

are fax messages or telephone

calls. You must manually press the

Start key to receive a fax.

The machine will ring continuous-

ly until you answer the call, so you

have to be near the machine at all

times.

The Manual Receive indicator is lit

when the machine is in this mode.

Faxing

3. Setup

Initial Settings and Adjustments

Before you connect your machine to

the telephone system, you must enter

Important

❒ The FAX NUMBER code is re-

quired by international law. You

cannot legally connect a fax ma-

chine to the telephone system if the

FAX NUMBER code is not pro-

grammed. Further, the FAX

HEADER code and the date and

time of transmission must be in-

cluded in the header of all pages

faxed to, from, or within the Unit-

ed States.

a few settings and make a few adjust-

ments.

❖

Own Number :

The phone number used by your

fax line.

OWN NAME:

This should be your name or com-

pany name, in 20 characters or less.

During a communication, if the

other party's fax machine supports

OWN NAME, then this replaces

the FAX NUMBER following. The

other party's name will appear on

your display, and yours on theirs.

Note

❒ When the PC Interface kit is in-

stalled, “OWN NAME” is dis-

played as “RTI”, “FAX HEADER”

is displayed as “TTI”, and “FAX

NUMBER” is displayed as “CSI”.

❖

FAX HEADER:

This must be the telephone num-

ber of the line your machine is con-

nected to.

It will be printed on the header of

every page you send. Required in

the United States.

Initial Settings (Function 61)

During the course of this procedure

you will have to enter letters and oth-

er characters.

FAX NUMBER:

Use the ten key pad for entering num-

bers. Use Quick Dial keys 1 to 26 for

entering letters. Use the {Yes} key to

accept a character. Use Quick Dial

key 27 to enter spaces and Quick Dial

key 28 to enter symbols. See P.29 “En-

tering Characters” for details.

This is your fax machine's phone

number, which must include coun-

try and area codes. During any

communication, your FAX NUM-

BER appears on their display.

(Conversely their FAX NUMBER

appears on your display.)

If these settings have been made be-

fore, the messages on the display will

not always match those shown here.

The setting already entered will ap-

pear along with the word CHANGE?. In

this case, press the {Yes} key to

change the setting.

Note

❒ This function is not available in

some areas.

Setup

A Press {Function} {

} and enter the

} { } { }, and

} and the {Yes

E Press V until the following dis-

access code {

} {

play is shown.

then press {

}

key.

Y/NEXTi

SET OWN NAME

Y/NEXTi

SET OWN NUMBER

B Press the {Yes} key.

OWN NO.

F Press the {Yes} key.

OWN NAME ABC

kkkkkkkkkkkkkkkkkkkk

KPAD

kkkkkkkkkkkkkkkkkkkk

G Enter your office, company, or

personal name, or any other ap-

propriate identification. (Using

the Quick Dial keys.)

C Enter your phone number.

OWN NO. KPAD/Y/N

0111212-5551234kkkkk

OWN NAME

XYZ COMPANY

ABC Y/N

Note

Reference

See P.29 “Entering Characters” .

❒ The format of the number is

normally as follows: Interna-

tional Dial Prefix, Your Country

Code, Your Area Code, then

you must add a Pause, followed

by your telephone number.

Check the International Dialing

Prefix and the Country Code

with your local telecommunica-

tions operator. The example

shown is for the United States;

the codes to add are 011 and 1.

H Press the {Yes} key.

PROGRAMMED will flash on the dis-

play. The following display ap-

pears.

Y/NEXTi

SET FAX HEADER

I Press the {Yes} key.

D Press the {Yes} key.

The OWN NAME programmed in

step H appears. You should keep it.

PROGRAMMED will flash on the dis-

play. The following display ap-

pears.

HEADER CHANGE? Y/N

XYZ COMPANY

Y/NEXTi

Note

SET POLLING ID

❒ If you wish to change it, press

the {Yes} key and edit the FAX

HEADER.

Initial Settings and Adjustments

J Press the {No} key to keep the

FAX HEADER as is.

Y/NEXTi

SET FAX NUMBER

K Press the {Yes} key.

FAX NUMBER KPAD

kkkkkkkkkkkkkkkkkkkk

L Enter your phone number includ-

ing the country and area codes,

(but no pauses).

FAX NUMBER KPAD/Y/N

12125551234kkkkkkkkk

M Press the {Yes} key.

PROGRAMMED will flash on the dis-

play. The following display ap-

pears.

Y/NEXTi

SET PSTN ACCESS NO.

N Press the {Function} key to finish.

READY 100% 10:00AM

SET DOC. OR DIAL NO.

Setup

Storing and Editing Fax Numbers

(Functions 31 & 32)

You can store numbers that you often

B Select a Quick Dial in any one of

use in the machine's memory. A

stored number will remain in memo-

ry even if the power is cut.

the following ways:

•Press a Quick Dial key (e.g. press

Quick Dial 01).

You can store numbers in two ways.

a01 PROGRAM?

Y/hi

❖

Quick Dials

The number is assigned to its own

key. To dial that number, just press

the key. You can store up to 30

numbers in this way.

•Press the V key until the Quick

Dial you want appears on the dis-

play.

❖

Speed Dials

C Press the {Yes} key.

The number is given a two-digit

code. To dial the number, press the

a01 KPAD/N

kkkkkkkkkkkkkkkkkkkk

{

Speed Dial} key and enter the

code. There are 50 Speed Dial

codes available, numbered 00 to

49.

D Do one of the following:

•Enter the fax number you wish to

store in this Quick Dial using the

Storing, Editing and Erasing

Quick Dial Numbers (Function 31)

ten key pad. Then press the {Yes

}

key.

This procedure describes how to store

and edit fax numbers in Quick Dial

keys.

a01 KPAD/Y/N

212551234kkkkkkkkkkk

•To clear the number, press {No},

and go to step J.

A Press {Function} {3} {1} and then

the {Yes} key.

E Do one of the following:

ak QUICK/hi

PRINT LISTh/SEARCHi

•If you wish to enter or edit a label

for this Quick Dial, press the {Yes

}

key.

Note

❒ To print a list of all Quick Dials

and their contents, press the W

key, and the {Yes} key, and then

the {Start} key.

a01

PROGRAM LABEL?

Y/N

•If you do not wish to give this

number a label, press the {No} key

and go to step H.

Storing and Editing Fax Numbers (Functions 31 & 32)

F Enter or edit the label using the

Quick Dial keys and the ten key

pad. See P.29 “Entering Charac-

ters”

Quick Dial Label

Use this function to print a sheet

showing the contents of each Quick

Dial and User Function key. The size

of the sheet matches the dimensions

of the keys.

a01 ABC Y/N

NEW YORK OFFICEkkkkk

The following items are printed de-

pending on what is stored in each

key:

G Press the {Yes} key.

a01

LABELSET ONiOFF

Y/hi

• Fax number label

• Group Dial label

• Program label

H Press W or V to select whether the

label for this Quick Dial will be

printed on top of messages that

you send to this destination.

• User Function key

Storing, Editing and Erasing

Speed Dial Numbers (Function 32)

I Press the {Yes} key.

This procedure describes how to store

and edit fax numbers in Speed Dials.

ak QUICK/hi

PRINTLISTh/SEARCHi

A Press {Function} {3} {2}, and then

Note

the {Yes} key.

❒ To print a Quick Dial list, press

the W key to select LIST, then

press the {Start} key.

bkk KPAD/hi

PRINT LISTh/SEARCHi

❒ To print a Quick Dial label,

choose LABEL, and then press

the {Start} key.

Note

❒ To print a list of all Speed Dials

and their contents, press the W

key, and then the {Start} key.

J You now have two choices:

•To store, edit or delete another

Quick Dial, go to step B.

B Select a Speed Dial in any one of

•To finish, press {Function} key.

the following ways:

•Enter the Speed Dial code on the

ten key pad. (e.g. 01)

b01 PROGRAM?

Y/hi

•Press the V key until the Speed

Dials you want appear on the dis-

play.

Setup

C Press the {Yes} key.

I Press the {Yes} key.

b01 KPAD/N

kkkkkkkkkkkkkkkkkkkk

bkk KPAD/hi

PRINT LISTh/SEARCHi

Note

D Do one of the following:

❒ To print a Speed Dial list, press

•Enter the fax number you wish to

store in this Speed Dial using the

ten key pad. Then press {Yes} key.

the W key, and then the {Start

}

key.

J You now have two choices:

b01 KPAD/Y/N

212551234kkkkkkkkkkk

•To store, edit or delete another

Speed Dial, go to step B.

•To clear the number, press {No},

and go to step J.

•To finish, press the {Function

key.

}

E Do one of the following:

•If you wish to enter or edit a label

for this Speed Dial, press the {Yes

}

key.

b01

PROGRAM LABEL?

Y/N

•If you do not wish to give this

number a label, press the {No} key

and go to step H.

F Enter or edit the label using the

Quick Dial keys.

b01 ABC Y/N

NEW YORK OFFICEkkkkk

G Press the {Yes} key.

a01 Y/hi

LABEL SET ON iOFF

H Press W or V to select whether the

label for this Speed Dial will be

printed on top of messages that

you send to this destination.

Storing and Editing a Group of Fax Numbers (Function 33)

Storing and Editing a Group of Fax

Numbers (Function 33)

❒ If you register the same destina-

tion more than once with a

Speed Dial or Quick Dial in

Groups, it is only counted as

one item. However, if you regis-

ter two or more identical desti-

nations with the ten keys they

will be counted as two or more

items.

❖

Groups

If you often broadcast messages to

the same set of destinations, you

can combine these numbers into a

group. Then just select the group

and each number will be dialed in

sequence automatically.

You can register the following

items in a Group:

• Destination fax numbers

• Group name (up to 20 charac-

ters)

You can enter destination numbers

by Quick Dial keys, Speed Dials, or

Ten keys.

❒ If all destinations are different,

you may not be able to store 100

destinations in a Group.

❒ It is recommended that you

print the Group Dial list and

keep it when you register or

change destinations. See Chap-

ter 6, ”Reports You Can Print

Out Yourself”in the Advanced

Features manual.

Note

❒ You can register up to 5 Groups.

❒ The combined maximum num-

ber of destinations you can reg-

ister in all Groups is 129. This

129 can be composed of up to 30

Quick Dial numbers, 50 Speed

Dial numbers and 49 numbers

entered directly with the ten

keys.

❒ How to count numbers

Registered items

❒ The number of destinations that

can be registered with the ten

keys depends on how the ma-

chine is used. In theory you can

mum of 49 destinations with the

ten keys for all groups. Howev-

er, if you register 49 items with

the ten keys, Memory Transmis-

sion becomes unavailable, only

ten keys.

Quick Dial: [01], [03], [05]

Speed Dial: [01], [02], [10]

Ten Key: 0312345678

Quick Dial: [01], [05]

Speed Dial: [01], [02], [08]

Ten Key: 0312345678,

0451119999

❒ The maximum number of desti-

nations you can register in a

Group is 100.

Setup

Registered items

D To program or edit a Quick Dial

key for this group, press the {Yes

}

key.

Note

❒ If you do not program or edit,

press the {No} key and go to

step F.

Quick Dial: [01], [02], [03]

Speed Dial: [01], [02], [03]

Ten Key: 0312345678

E Press the Quick Dial key you

Quick Dial: [04], [05]

wish to use for this group, {01

}

Speed Dial: [04], [05], [06]

for example, and then press the

Ten Key: 0312345678,

0451119999

{

Yes} key.

Note

This section describes how to pro-

gram or edit a Group. You can also

get a printout of numbers that are al-

ready stored. In this example we will

program Group 1 into Quick Dial key

01.

❒ If you want to free up the old

Quick Dial key, press the {No

key, and then the {Yes} key.

}

GROUP 1

PROGRAM LABEL?

Y/N

A Press {Function} {

3} {

}, and then

❒ If a message like USED AS..

flashes up, the key is already in

use. Press a different key.

the {Yes} key.

GROUP k 1-5/hi

PRINT LISTh/SEARCH

F If you wish to give this group a

name, press the {Yes} key.

B Enter the number of the group

you want to program or edit.

GROUP 1 ABC

kkkkkkkkkkkkkkkkkkkk

Note

❒ e.g. Group 1: Press {1}.

Note

❒ To print a list, press the W key

❒ If not, press the {No} key and go

and then the {Start} key.

to step H.

C Press the {Yes} key.

G Enter or edit the name, and then

press the {Yes} key.

GROUP 1

PROGRAM QUICK?

Y/N

How to enter characters, see P.29

“Entering Characters”

GROUP 1 KPAD/N

kkkkkkkkkkkkkkkkkkkk

Storing and Editing a Group of Fax Numbers (Function 33)

H Enter a fax number.

Erasing Groups

Note

These steps describe how to erase sin-

gle numbers from a group.

❒ Enter a number in one of these

ways.

• Press a Quick Dial key.

A Press {Function} {

3} {

}, and then

the {Yes} key.

• Press the Speed Dial key fol-

lowed by two digits.

GROUP k 1-5/hi

PRINT LISTh/SEARCHi

• Enter a number on the ten key

pad.

I Press the {Yes} key.

B Enter the group number using the

ten key pad, then press the {Yes

}

Note

key.

❒ If ALREADY PROGRAMMEDbriefly

flashes up on the display, either

press the {No} key to keep the

number and choose another

number, or press the {Yes} key

to clear.

GROUP 1

PROGRAM QUICK?

Y/N

C Press the {No} key.

J Press the {No} key to finish enter-

GROUP QUICK/N

PROGRAM LABEL?

ing numbers in this group.

Note

D Press the {No} key.

❒ To enter another number, go

back to step H.

GROUP 1

CLEAR?

Y/N

K Press the {Function} key.

Note

E Press the {Yes} key.

❒ To work on another group, go

to step B.

GROUP 1

CLEARED

F Press the {Function} key.

Note

❒ To delete another number, go to

step B.

Setup

Programming the Group Key

You can program 5 groups. However,

if there is no room in Quick Dial keys,

this group key is helpful. You can use

Quick Dial 30 or one of User Function

keys (F1 or F2) as the group key. How

to transmit using the group key, see

P.11 “Memory Transmission”.

Reference

For how to program User Function

keys, see Chapter 6, "User Func-

tion Keys (Function35)” in the Ad-

vanced Features manual.

A Press {Function} {3} {1}, and then

the {Yes} key.

ak QUICK/hi

PRINT LISTh/SEARCHi

B Press the Quick Dial {30}.

a30 PROGRAM?

C Press the {Yes} key.

a30 PROGRAM? Y/N

PROGRAM GROUP KEY?

D Press the {Yes} key.

ak QUICK/hi

PRINT LISTh/SEARCHi

E Press the {Function} key.

Entering Characters

Use the ten key pad for entering num-

bers. Use Quick Dial keys 1 to 26 for

entering letters, and Quick Dial key

27 for spaces and Quick Dial key 28

for other characters.

In each of these features, you have to

store the OWN NAME or FAX NUM-

BER of various terminals that you

normally receive fax messages from.

Then, when your machine detects an

incoming call, it checks the OWN

NAME or FAX NUMBER of the other

terminal, and acts accordingly.

If at any time you make a mistake

when entering a character or digit,

press the {Clear} key to erase it. To

correct a character or number already

entered, use the W and V keys to reach

the mistake, enter the new character,

and press the {Clear} key to erase the

mistaken character. If you press the

When you program OWN NAME's for

these features, you can program wild

cards to greatly expand the number of

terminals that you can specify.

For example, if you wish to accept

messages from all 150 branches of

XYZ Company (using Authorized Re-

ception), and forward them on to

head office (using Forwarding), you

do not have to store the OWN NAME

of each branch of XYZ Company. Pro-

gram “XYZ” as a wild card for each of

these functions. If the OWN NAMEs

of all XYZ branches contain an “XYZ”

somewhere in the OWN NAME, mes-

sages coming in from them will be ac-

cepted, and sent on to head office.

{

No} key, whole characters are

erased.

Entering Symbols

A Press the Quick Dial key {28}.

B Press W or V to scroll the symbols.

Note

❒ You can enter the following

symbols. & $ ! " # % ' ( ) * + , . / :

; [ ¥ ] ^ _ – (space)

Note

❒

This feature cannot recognize spaces. If

you store MAN as a wild card, and a

terminal with an OWN NAME that in-

cludes MANCHESTER, HUMAN, or

HUMANE calls you, your machine

will recognize MAN as a wild card and

accept and/or forward the message.

C Press the {Yes} key.

Wild Cards

This feature greatly enhances the ef-

fectiveness of the following features:

• Authorized Reception

• Forwarding

Reference

Authorized Reception: see Chap-

ter 7, “Rejecting or Accepting Mes-

sages from specified senders

(Authorized Reception)” in the

Advanced Features manual.

• Specified Cassette Selection

• Memory Lock

Forwarding: see Chapter 7, “Forward-

ing” in the Advanced Features manual.

OWN NAME and FAX NUMBER:

see P.19 “Initial Settings and Adjust-

ments”.

Setup

4. Troubleshooting

Loading Paper in the Main Cassette

A Pull out the paper cassette and place it on a flat surface.

Note

❒ Remove any paper that may have dropped inside the machine in the area

vacated by the paper cassette.

TSTC200E.eps

B Lift up the cassette cover and remove it.

TSTC100N.eps

TSTC100N

C Remove any remaining paper.

TSTC270N.eps

Troubleshooting

D If the metal base plate is raised, push it firmly down until it locks into

place.

TSTC050N.eps

TSTC050N

E Prepare a stack of blank paper. For smoother operation, square the edges.

TSTS010N.eps

F Load the paper into the cassette.

TSTC210N.eps

Loading Paper in the Main Cassette

G Replace the cassette cover.

Note

❒ The frosted side of the cover must be face up when closed.

TSTC220N.eps

TSTC220N

H Replace the cassette. Push it in firmly until it locks into place.

TSTC230E.eps

Troubleshooting

Adjusting the Volume and Sounds the

Machine Makes (Function 92)

You can change the beeper (monitor) volume of the desired feature.

The sound of signal transmissions.

The sound of signal receptions.

TRANS MONITOR

RECV MONITOR

ONHOOK MONITOR

DIAL MONITOR

BUZZER

The sound of signal on hook dialing.

The sound when a number is dialed.

The sound (does not buzz) of signal something going

amiss.

The sound when a key is pressed.

KEY

A Press {Function} {6} and enter the access number {2} {2} {2} {2}. Then

press {9} {2}.

ADJUSTMENT Y/NEXTi

92 ADJUST VOLUME

B Press the {Yes} key.

C Adjust the transmission monitor volume with the W and V keys, and then

press the {Yes} key when finished.

TRANS MONITOR Y/hi

MIN iii

MAX

D Adjust the reception monitor volume with the W and V keys, and then press

the {Yes} key when finished.

RECV MONITOR Y/hi

MIN iii

MAX

E Adjust the on hook monitor volume with W and V keys and press the {Yes}

key when finished.

ONHOOK MONITOR Y/hi

MIN iii

MAX

Adjusting the Volume and Sounds the Machine Makes (Function 92)

F Adjust the dial monitor volume with the W and V keys, and then press the

{

Yes} key when finished.

DIAL MONITOR

MIN iii

Y/hi

MAX

G Adjust the BUZZER monitor volume with the W and V keys, and then press

the {Yes} key when finished.

BUZZER

MIN iii

Y/N/hi

MAX

H Adjust the KEY volume with the W and V keys, and then press the {Yes}

key when finished.

KEY

MIN iii

Y/hi

MAX

I Press the {Function} key to return to standby mode.

Troubleshooting

If an Indicator Lights on the Operation

Panel

❖ PRESS STOP KEYappears in the display:

Press the {Stop} key.

❖

The Receive File indicator is lit:

You have received a fax message which is now stored in the memory. See

Chapter 4, ”Printing Message That Have Been Received into Memory (Substi-

tute Reception)”in the Advanced Features manual.

The Check Display indicator is lit:

Read the message on the display and check the descriptions listed on P.44

“Error Messages”.

Communication Problems

If ERROR PRESS STOP appears in the

display: Press the {Stop} key.

ERROR PRESS STOP KEY

Causes:

• A poor line caused the communi-

cation to fail.

• The line is noisy. Try to transmit

the fax message again.

• The other machine is out of order.

Ask the other party to check their

machine.

Troubleshooting

Clearing a Document Jam

When an original is jammed, CLEAR ORIGINAL is displayed, follow this pro-

cedure to solve the problem.

Note

❒ If copies, fax message or prints are jammed, follow the next procedure.

A Open the operation panel to an angle of about 45°.

TSTJ030N.eps

TSTJ030N

B Remove the original.

TSTJ040N.eps

TSTJ040N

Important

❒ Do not pull out the document without opening the operation panel, or you

will damage the scanning mechanism.

C Close the operation panel.

TSTC040N.eps

Clearing a Copy, Fax, or Print Jam

When CLEAR COPY is displayed, follow this procedure to solve the problem.

For clearing original jams, see the previous procedure.

Main Machine

A Pull the front cover release lever towards you and open the front cover.

Note

❒ If you do not pull the lever, only the upper unit will open.

TSTC380N.eps

TSTC330N.eps

B Remove the toner cassette.

TSTJ070N.eps

Troubleshooting

C Remove any jammed paper underneath.

TSTJ170N.eps

D Replace the toner cassette.

Zaxt010n.eps

E Close the front cover.

TSTC390N.eps

Clearing a Copy, Fax, or Print Jam

Cassette Entrance

A Remove the main cassette and place it on a flat surface.

TSTC200E.eps

B Remove any paper from inside the machine.

TSTJ080N.eps

C Push down the paper so that the base plate locks into place.

TSTJ090N.eps

TSTJ090N

Troubleshooting

D Replace the main cassette.

TSTC230E.eps

Upper Rear Unit

A Lift back the document table.

TSTF050N.eps

B Open the upper rear cover.

TSTJ120N.eps

TSTJ120N

Clearing a Copy, Fax, or Print Jam

C Pull out any jammed paper.

TSTJ110N.eps

TSTJ110N

D Close the upper rear cover.

TSTJ130N.eps

TSTJ130N

Troubleshooting

Error Messages

The following messages may appear while you are operating or programming

the machine.

You cannot use the auto-dialer at the moment.

Use the ten key pad or the external telephone.

CHECK AUTO-DIALING

No polling reception operations have been

programmed.

NO FILE EXISTS

There are no messages in memory waiting for

transmission.

Incorrect file number. Check the file number

and try again.

The memory cannot hold any more telephone

numbers. Either:

TOO MANY DEST.

•

Delete some numbers then try again.

Wait until some of the Send Later or other

delayed transmissions waiting in memory

have been carried out, then try again.

This Quick Dial key has a Group stored in it.

USED AS GROUPDIAL

USED AS PROGRAM

This Quick Dial key has a Keystroke Program

stored in it.

This Quick Dial key has a telephone number

stored in it.

USED AS DIAL

This Quick Dial key is programmed as Group

key.

USED AS GROUP KEY

NOT PROGRAMMED

Either:

•

This Quick Dial key or Speed Dial Code

does not contain a number.

•

This Quick Dial key does not contain a

Keystroke Program.

Either:

ALREADY PROGRAMMED

•

This number is already included in this

Group.

•

This OWN NAME/FAX NUMBER has al-

ready been stored for use with this feature.

You must add a pause after your area code

when you input your fax terminal's own tele-

phone number.

PLEASE SET PAUSE

ADD TONER

The toner cartridge is empty. Install a new car-

tridge.

A document is jammed in the feeder.

Paper is jammed in the printer.

CLEAR ORIGINAL

CLEAR COPY

Error Messages

A cover is not closed properly. Check that all

covers are closed.

CLOSE COVER

Machine cannot print a list/file, because the

heater is not warm enough or printer is not

ready.

UNABLE USE PRINTER

Machine is out of order. Contact your service

representative.

SERVICE CALLk-kk

Dial Option feature is set in Quick 29.

USED AS DIAL OPTION

The size of the installed paper does not match

the currently selected paper size.

WCHECK PAPER SIZE

Set the paper size or install the appropriate pa-

per.

This Quick Dial is being used for (e.g., a Send

Later Transmission)

IN USE

Troubleshooting

Solutions to Common Problems

Problem

Required Action

STANDBY MODE

Nothing happens when the

switch is turned on.

Check the power cord. Is it properly plugged into the outlet?

Plug it in firmly.

Switch the power on.

SET DOC. OR DIAL NO.is

not displayed.

If the Power indicator does not light, check that the power

cord is plugged in.

If the Energy Saver indicator lights, press the Energy Saver

key.

The display does not show the

Ready condition, or the machine

stops during an operation.

Does CLEAR ORIGINALor CLEAR COPYappear in the

display?

Clear the misfed paper.

Reference

See P.38 “Clearing a Document Jam” , P.39 “Clearing a Copy,

Fax, or Print Jam” .

Does ADD PAPER appear in the display?

Load paper into the paper tray. See P.31 “Loading Paper in the

Main Cassette”.

Does CLOSE COVER appear in the display?

Close all covers.

Is the Add Toner indicator on?

Load a new toner cassette. See Chapter 9, “Replacing the

Toner Cassette and Cleaning Pad “ in the Advanced Fea-

tures manual.

TRANSMISSION

The original is not pulled into

the auto document feeder.

You did not feed the document far enough into the feeder.

Insert the document into the feeder until it stops.

Retransmit.

Do user maintenance, especially rollers(1,8). See Chapter 9,

“Cleaning the Rollers and Scanner” in the Advanced Fea-

tures manual.

The telephone line is disconnected.

Check that the line is connected properly.

The telephone line type setting is incorrect.

Check the telephone line type setting. See Chapter 7, “Set-

ting the Phone Line Type (Function 62) in the Advanced Fea-

tures manual.

Solutions to Common Problems

Problem

Required Action

The original is not pulled into

the auto document feeder.

The dialed number does not contain an PSTN access code or

a pause.

Include the PSTN access number and a pause before the tele-

phone number.

The dialed number did not have enough pauses between the

access PSTN number and the telephone number.

Try adding more pauses after the access PSTN code.

Incorrect positioning of originals

Frequent original misfeeds

(Multifeeds)

Put the document in the feeder correctly. See P.11 “Memory

Transmission”.

Incorrect alignment of originals

Align the edges of the document. See P.10 “Suitable Docu-

ment Types”.

Curled pages

Flatten the document. See P.10 “Suitable Document Types”.

Incorrect document type

Use a proper document type. See P.10 “Suitable Document

Types”.

Mixed document types

The pages must all be of the same type.

Static electricity on the originals

Shuffle the document. See P.11 “Memory Transmission”.

User maintenance is needed.

Do user maintenance, especially roller (1). See Chapter 9,

“Cleaning the Rollers and Scanner”in the Advanced Fea-

tures manual.

Frequent original misfeeds

(Non-feeds)

Copier silicone oil on the originals

Wait a few minutes, and then try again.

Incorrect alignment of originals

Align the edges of the document. See P.11 “Memory Trans-

mission”.

Curled pages

Flatten the document. See P.10 “Suitable Document Types”.

Incorrect document type

Use a proper document type. See P.10 “Suitable Document Types”.

More than 30 pages in the feeder

Do not place more than 30 pages in the automatic document

feeder at once.

User maintenance is needed.

Do user maintenance, especially rollers (1,8). See Chapter 9,

“Cleaning the Rollers and Scanner”in the Advanced Fea-

tures manual.

Troubleshooting

Problem

Required Action

Transmission cannot take place; The document is jammed in the feeder.

CLEAR ORIGINALappears.

Remove the jammed document. See P.38 “Clearing a Docu-

ment Jam”.

The document may be longer than the maximum limit (see

Chapter 11, “Document and Paper Specifications”in the Ad-

vanced Features manual).

Make sure that none of your originals exceed this limit.

Do user maintenance, especially rollers (1,8). See Chapter 9,

“Cleaning the Rollers and Scanner”in the Advanced Fea-

tures manual.

Transmission cannot take place. The other machine is out of order.

Before taking action, wait until

the machine is standby mode,

and then press the {Stop} key.

Check the error report.

Ask the other party to check their machine and correct the

fault.

The line is noisy.

Check that the dial tone is sent out.

Try to retransmit.

Consistent difficulty in commu- There are some bad lines between you and that other termi-

nicating with a particular termi- nal.

nal

Store that terminal's number as a Quick Dial Key or Speed

Dial Code.

Consistent poor image quality

when communicating with a

particular terminal

Then call a service representative. Inform the nature of the

problem and give the Quick Dial Key or Speed Dial Code

that you stored the number in.

RECEPTION

The telephone keeps ringing and You are in TEL mode.

no fax is printed.

Change to FAX mode. See P.17 “Reception Modes”.

Power is switched off.

Switch the power on.

RECEPTION/COPYING

No printout; the Add Paper indi- The cassettes are empty.

cator is lit.

Add Paper . See P.31 “Loading Paper in the Main Cassette”.

The printer has jammed.

No printout; CLEAR COPYap-

pears.

Clear the jam. See P.39 “Clearing a Copy, Fax, or Print Jam”.

Copies are blank.

The original must be placed face down in the document

feeder.

Position the original correctly. See P.11 “Memory Transmis-

sion”.

Solutions to Common Problems

Problem

Required Action

Copy paper misfeeds occur fre- Is the proper paper in the paper cassette?

quently.

Paper size and weight must be within the standards set for

this machine.

Is it folded, wrinkled, damp, or curled paper in the paper

cassette?

Always use dry, undamaged paper.

Is the paper set properly in the paper cassette?

Always load paper correctly. See P.31 “Loading Paper in the

Main Cassette”.

Make sure that there is not too much paper in the trays; do

not fill them up over the load limit mark.

Are there any pieces of misfed paper or other foreign objects

in the machine?

Make sure that the paper path is completely clear of paper

and other material after a misfeed.

Are you copying onto recycled paper?

Fan the stack of recycled paper and load it in the paper tray.

Stripes on copies.

TELEPHONING

The scanner is dirty.

Clean the scanner (6). See Chapter 9, “Cleaning the Rollers

and Scanner” in the Advanced Features manual.

You cannot receive phone calls; You are in FAX mode.

the unit only rings once then

Change to TEL mode. See P.17 “Reception Modes”.

goes into receive mode.

You cannot receive phone calls; The telephone line is not connected.

the unit does not ring.

Connect the modular cord. See Chapter 10, “Connecting Up

to the Telephone Line” in the Advanced Features manual.

INDEX

Editing

Fax Numbers, 22

Add Paper indicator,

Add Toner indicator,

Group, 25

Arrow keys,

Quick Dial Numbers, 22

Auto Mode, 17

Speed Dial Numbers, 23

Energy Saver key,

Entering

Characters, 29

Symbols, 29

Erasing

Group, 27

Canceling a Memory Transmission, 14

Before start is pressed, 14

During Transmission, 14

While the document is being scanned in, 14

While the message is awaiting

transmission (Functions 21), 14

Canceling an Immediate Transmission, 15

Before start is pressed, 15

Quick Dial Numbers, 22

Speed Dial Numbers, 23

Error Messages, 44

While dialing or during transmission, 15

Characters, 29

FAX HEADER, 19

Faxing,

Fax mode, 17

Check Display indicator,

CLEAR COPY, 39

Clearing a Jam

FAX NUMBER, 19

Cassette Entrance, 41

Document, 38

inside the machine, 39

inside the Main Machine, 39

Upper Rear Unit, 42

Front Cover,

Front Cover Release Lever,

Function key,

Clear key,

Communication Problems, 37

Group Dial List, 26

Group Key, 28

Control Panel Display,

Copy key,

CSI → FAX NUMBER, 19

Handset,

Document Delivery Tray,

Document Guide,

Document Jam, 38

Immediate Transmission, 15

Indicators

Document Table,

Add Paper,

Add Toner,

Check Display, 5, 36

Manual Receive, 6, 17

Memory,

Receive File, 5, 36

Initial Settings, 19

Introduction,

Main Paper Cassette,

Main switch,

Manual Receive indicator, 6, 17

Memory indicator,

Memory Transmission, 11

Multi-purpose Feeder,

Second Paper Cassette,

Sending a Fax, 11

Solutions to Common Problems, 46

Speed Dial, 23

Speed Dial/Tel Directory key,

Start key,

Stop key,

Suitable Document Type, 10

Symbols,

On Hook Dial key,

Operation Panel, 4, 5

OWN NAME, 19

Own number, 19

Telephone mode, 17

Ten key pad,

Transmission

Immediate, 15

Memory, 11

Troubleshooting, 31

TTI → FAX HEADER, 19

Paper, 31

Part Names,

Pause/AI Redial key,

Print Delivery Tray,

Programming

FAX HEADER, 19

FAX NUMBER, 19

Fax Numbers, 22

Group, 25

User Function keys,

Group key, 28

Volume Control, 34

OWN NAME, 19

Own number, 19

Quick Dial Numbers, 22

Speed Dial Numbers, 23

Wild Cards, 29

Quick Dial, 22

Quick Dial Label, 23

Receive File indicator,

Reception Mode

Fax Mode, 17

Telephone Mode, 17

Reception Mode key,

Reports

Speed Dial List, 23

Resolution, 16

Resolution key,

RTI → OWN NAME, 19

UE USA H546