TG2323C.fm Page 1 Friday, February 20, 2004 10:59 AM
2.4GHz Digital Cordless Answering System
Operating Instructions
Model No.
KX-TG2323C
Pulse-or-tone dialing capability
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for 6 hours before initial use.
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For Best Performance
Battery Charge
The handset is powered by a rechargeable
Nickel-Metal Hydride (Ni-MH) battery. Charge
the battery for 6 hours before initial use
Base Unit Location/Noise
Calls are transmitted between the base unit and handset using wireless
radio waves. For maximum distance and noise-free operation, the
recommended base unit location is:
Away from electrical appliances In a HIGH and CENTRAL location
such as a TV, personal computer with no obstructions such as walls.
or another cordless phone.
Raise the
antenna.
Note:
• If you use the handset near a microwave oven which is being used, noise
may be heard from the receiver or the speaker. Move away from the
microwave oven and closer to the base unit.
• If you use the handset near another cordless phone’s base unit, noise
may be heard. Move away from the other cordless phone’s base unit and
closer to your base unit.
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Contents
Preparation
Location of Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Installing the Battery in the Handset . . . . . . . . . . . . . . . . . . . . . . . . 10
Battery Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Programmable Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Programmable Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Voice Guidance Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Time and Day . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Dialing Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ringer Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Preparing the Answering System . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Greeting Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Number of Rings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Remote Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Telephone System
Making Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Answering Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Special Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Handset Locator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Temporary Tone Dialing (For Rotary or Pulse Service Users) . . . 22
For Call Waiting Service Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
FLASH Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Re-registering the Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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Contents
Answering System
Automatic Answering Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Setting the Unit to Answer Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Monitoring Incoming Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Listening to Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Erasing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Remote Operation from a Touch Tone Phone . . . . . . . . . . . . . . . . . 28
Voice Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Direct Remote Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Useful Information
Wall Mounting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Belt Clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Shoulder Rest Attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Optional Headset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover
Important:
Throughout these Operating Instructions,
Handset
Base Unit
and
are
used to indicate with which unit an operation can be performed.
Handset
: Perform with the handset.
Base Unit
: Perform with the base unit.
Handset & Base Unit
: Perform with the handset and base unit together.
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Location of Controls
Handset
Back side
Speaker
Ringer Indicator (p. 21)
Antenna
Receiver
RECHARGE Indicator
TALK Indicator (p. 19)
[REDIAL] Button
Headset Jack (p. 33)
VOL. (VOLUME) Key
[SP-PHONE] (Speakerphone)
[VOICE ENHANCER]
Button and Indicator
[FLASH/CALL WAIT]
Microphone (p. 19)
Charge Contacts (p. 11)
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Location of Controls
Base unit
[GREETING CHECK] Button (p. 17)
Speaker
[REPEAT] Button (p. 26)
CHARGE Indicator
Antenna (p. 3)
Charge Contacts
[ANSWER ON] Button
and Indicator (p. 24)
[MESSAGE] Button
NEW MESSAGE
Indicator (p. 26)
VOL. (VOLUME) Button
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Location of Controls
Base unit display
FULL
1 2
4
1 “
” flashes when no new messages can be
recorded. Erase unnecessary messages
FULL
RINGER
OFF
2 “E” flashes until you set the time and day, and
flashes after a power failure. If it is flashing,
set the time and day (p. 13).
LINE
IN USE
3
LINE
IN USE
3 “
” functions as follows.
Off (invisible)
On
The line is free.
The line is being used.
Flashing
Answering System is answering a call (p. 24).
Flashing rapidly A call is being received.
4 Message counter shows:
—the selected volume level while you are adjusting the speaker volume
—“ ” when [0] is pressed for Toll Saver mode when selecting the
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Installation
Connections
Single-Line Telephone Jack
(CA11A)
Fasten the AC adaptor cord.
Hooks
Telephone Line
Cord
Power Outlet
(AC 120 V, 60 Hz)
Raise the
antenna.
AC Adaptor
• USE ONLY WITH Panasonic AC ADAPTOR PQLV1.
• The AC adaptor must remain connected at all times. (It is normal for the
adaptor to feel warm during use.)
• The unit will not work during a power failure. We recommend connecting
a standard telephone to the same telephone line or to the same telephone
jack using a T-adaptor.
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Installation
Installing the Battery in the Handset
Insert the battery (1), and press it down until it snaps into the
compartment (2). Close the cover.
2
1
To replace the battery:
Press the notch on the cover firmly and slide it as
indicated by the arrow. Replace the old battery
charge the battery for 6 hours.
Battery Charge
Place the handset on the base
unit. Charge for 6 hours before
initial use. Repeat charging will
OR
require approximately the same
amount of charging time (6 hours)
if the battery is depleted
completely.
• The unit beeps once and the
CHARGE indicator lights.
CHARGE Indicator
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Installation
Recharge
Recharge the battery when:
—the RECHARGE indicator flashes, or
—the handset beeps intermittently while it
is in use.
RECHARGE
Indicator
• The RECHARGE indicator will flash when
the handset battery is charged for less
than 15 minutes and the handset is lifted
off the base unit.
Battery replacement:
If you cleaned the charge contacts and fully charged the battery, but
after a few telephone calls, the RECHARGE indicator flashes, the
battery may need to be replaced. Please replace with a new Panasonic
A nickel metal hydride battery that is recyclable powers the
product you have purchased. Please call
1-800-8-BATTERY for information on how to recycle this
battery.
Battery information
After your Panasonic
battery is fully charged,
you can expect the
Operation
Operating time
While in use (TALK)
Up to 5 hours
following performance:
While not in use (Standby) Up to 11 days
• A fully charged battery will give you up to 5 hours of continuous talk time, or keep
your handset in Standby mode to receive incoming calls for up to 11 days (if no
phone calls are made). Battery power is consumed whenever the handset is off of
the base unit, even when the handset is not in use. The longer you leave the
handset off of the base unit, the time you can actually talk on the handset will be
shortened. Actual battery performance depends on a combination of how often
the handset is in TALK mode and how often it is in Standby mode.
• Clean the charge contacts of the handset and the base unit with a soft, dry
cloth once a month. Clean more often if the unit is subject to grease, dust or
high humidity, otherwise the battery may not charge properly.
• If the battery is fully charged, you do not have to place the handset on the base
unit until the RECHARGE indicator flashes. This will maximize the battery life.
• If you want to keep the battery fully charged at all times, place the handset on the
base unit when the handset is not used. The battery cannot be overcharged.
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Programmable Settings
Handset
Programmable Functions
You can use the following functions to customize your unit. See the
corresponding pages for function details.
Make sure the handset and base unit are not being used. The handset
must be operated near the base unit and while off the base unit.
[OFF]
[VOICE ENHANCER]
and Indicator
Lift the handset, then press [VOICE ENHANCER].
• The indicator flashes.
• “ ” is displayed on the base unit.
• The display shows numbers or characters related to adjustments or
settings.
Press [VOICE ENHANCER].
• A confirmation tone will be heard and the setting will be saved.
• The indicator light goes out.
• If an alarm tone sounds during programming, walk closer to the base unit
and try again from the beginning.
• You can exit programming mode at any time by pressing [OFF].
• If you do not press any buttons for 60 seconds, the handset will exit
programming mode.
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Programmable Settings
Handset
Voice Guidance Language
You can select either “English” or “French” as the voice guidance language.
The factory preset is “English”.
1 Press [VOICE ENHANCER].
• The indicator flashes.
2 Press [*].
• The current setting is displayed on the base unit.
1: English
2: French
3 To select English, press [1].
To select French, press [2].
• The voice guidance language changes to the selected language.
4 Press [VOICE ENHANCER].
• The handset beeps and the indicator light goes out.
Handset
Time and Day
We recommend that you set the time and day so that the unit will announce the
day and time each message was recorded when you play back messages.
1 Press [VOICE ENHANCER].
• The indicator flashes.
2 Press [0].
• “Set time” is announced. If previously set, the day and time will be
announced.
3 Enter 4 digits for the time (hour and minute).
(e.g. To set 9:30, enter “0930”.)
4 Set the AM or PM by pressing [*].
• Each time you press [*], “AM” or “PM” will be announced.
5 Set the day by pressing [#].
• Each time you press [#], the selected day will be announced.
6 Press [VOICE ENHANCER].
• The unit announces the day and time, the clock is set and “E”
disappears from the base unit display.
• The handset beeps and the indicator light goes out.
• If the handset beeps 3 times, the time was not set correctly. Try again
from step 1.
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Programmable Settings
• When entering the time in step 3, you cannot enter numbers greater than
12. Do not use military time. (To set 13:00 hours, enter “0100”, then
select PM in step 4.)
• When the voice guidance language is set to French, you can use military
time (see page 13 of the French Operating Instructions).
The time and day may be incorrect after a power failure. When “E”
flashes on the display, set the time and day again.
To confirm the time and day, press [VOICE ENHANCER] then [0].
• The current day and time are announced. When finished, press [OFF].
Handset
Dialing Mode
If you have touch tone service, set the dialing mode to “Tone”. For rotary or
pulse service, set to “Pulse”. The factory preset is “Tone”.
1 Press [VOICE ENHANCER].
• The indicator flashes.
2 Press [8].
• The current setting is displayed on the base unit.
1: Pulse
2: Tone
3 To select “Pulse”, press [1].
To select “Tone”, press [2].
4 Press [VOICE ENHANCER].
• The handset beeps and the indicator light goes out.
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Programmable Settings
Handset
Ringer Volume
You can set the handset ringer volume to high, medium, low, or off.
The factory preset is HIGH. If the handset ringer is turned off, the handset
will not ring.
To set the ringer volume to high (preset), medium or low, press [
• To increase volume, press [ ]. To decrease volume, press [ ].
• To stop ringing, press [OFF] or [VOICE ENHANCER].
To turn the ringer off, press and hold [ ] until 2 beeps sound.
To turn the ringer on, press [ ] or [ ].
• The handset will ring at the low level.
d] or [B].
B
d
d
d
B
• The VOICE ENHANCER indicator flashes while you are adjusting the
ringer volume.
• You can adjust the ringer volume while a call is ringing. Press [
d] or [
B]
while the handset is ringing. To turn the ringer off, press and hold [
d] until
2 beeps sound.
Temporary ringer off
While the handset is ringing for an outside call, you can turn the ringer off
temporarily by pressing [OFF]. The handset will ring again as usual the
next time a call is received.
Handset
Ringer Tone
You can select the handset ringer to use one of 7 ringer patterns. There are
3 bell ringer patterns and 4 melody patterns available. The factory preset is
“Bell ringer pattern 1”.
• If you subscribe to a Distinctive Ring Service from your telephone
company with 2 or 3 consecutive rings, select a bell ringer pattern (Tone 1
to 3). If you select a melody pattern, you will not be able to distinguish
lines by their ringers.
• If you select one of the melody ringer patterns, the ringer will continue to
sound for several seconds if:
—the caller hangs up before you answer the call, or
—another person answers the call using another phone connected on the
same line.
Press [
[1] to [3]: Bell ringer patterns [4] to [7]: Melody patterns
• After pressing or , the handset will ring using the current ringer tone.
d] or [B], then select the desired tone by pressing [1] to [7].
[d
]
[B]
• The handset will ring and the ringer tone will change.
• The VOICE ENHANCER indicator flashes while you are selecting a ringer tone.
• To stop ringing, press [OFF] or [VOICE ENHANCER].
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Preparing the Answering System
Base Unit
Greeting Message
You can record a personal greeting message of up to 2 minutes. If you do
not record your own message, a pre-recorded greeting will be played for
The total recording time of all messages (greeting and incoming) is
about 10 minutes.
We recommend that you record a brief greeting message in order to
leave more time for recording new messages.
To record a greeting message
Sample greeting message
“Hello, this is (your name and/or number). Sorry, I cannot take your call.
Please leave a message after the beep. Thank you.”
1 Press [GREETING REC].
[GREETING REC]
• “To record greeting, press RECORD again”
is heard.
[GREETING CHECK]
2 Within 10 seconds, press [GREETING
REC] again to record your greeting.
3 After the long beep, speak clearly, about
20 cm (8 inches) away from the MIC
(microphone).
[STOP]
• The elapsed recording time is displayed.
• If you record for over 2 minutes, the unit
will stop recording.
[ERASE]
4 When finished, press [GREETING REC]
or [STOP].
MIC
[<], [>]
• To change the greeting, try again from
step 1.
• If “ ” is displayed, 6 beeps sound and “Your greeting was not recorded.
Record your greeting again.” is announced, try again from step 1.
To adjust the speaker volume, press [<] or [>] during playback.
• 9 levels (0–8) are available while using the Answering System. The level
is displayed on the base unit.
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Preparing the Answering System
To review the greeting
Press [GREETING CHECK].
To erase the greeting
Press [GREETING CHECK], then press [ERASE] while the recorded
message is being played.
• The unit will answer calls with a pre-recorded greeting (see below).
Pre-recorded greeting
played when a call is received.
To review the pre-recorded greeting, press [GREETING CHECK].
• A pre-recorded greeting will be played as follows:
“Hello, we are not available now. Please leave your name and phone number after
the beep. We will return your call.”
• If recording time runs out, the unit will automatically announce:
“Hello, we are not available now. Please call again. Thank you for your call.” Then
the unit hangs up. The unit will not record any incoming messages.
Flash Memory Message Backup (Message storage)
Messages stored in memory will not be affected by power failures. All
messages are saved until you erase them.
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Preparing the Answering System
Handset
Number of Rings
You can select the number of times the unit rings before the Answering
System answers a call, from “2” to “7” or “Toll saver”*. The factory preset is “4”
.
1 Press [VOICE ENHANCER].
• The indicator flashes.
2 Press [2].
• The current setting is displayed on the base unit.
3 Select the number of rings by pressing [0] (Toll saver*), or [2] to [7].
• If [0] (Toll saver) is pressed, “ ” is displayed.
4 Press [VOICE ENHANCER].
• The handset beeps and the indicator light goes out.
*Toll saver
When you call the unit from a remote operation, the number of rings will tell you
if there are any new messages. If the unit answers on the 2nd ring, there is at
least one new message. If the unit answers on the 4th ring, there are no new
messages. To save the toll charges for the call, hang up immediately when you
hear the 3rd ring. The 3rd ring indicates that there are no new messages.
Handset
Remote Code
The remote code prevents unauthorized people from accessing your unit
and listening to your messages from any touch tone phone (see “Remote
Choose any 2-digit number (00–99) for your remote code.
The factory preset remote code is “11”. If you do not program your own
remote code, you can use “11”.
1 Press [VOICE ENHANCER].
• The indicator flashes.
2 Press [1].
• The current remote code is displayed on the base unit.
3 Enter a 2-digit remote code (00–99).
4 Press [VOICE ENHANCER].
• The handset beeps and the indicator light goes out.
To confirm the remote code, repeat steps 1 and 2.
• The remote code is displayed. When finished, press [OFF].
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Making Calls
Handset
1 Press [C].
TALK Indicator
• The TALK indicator lights.
[OFF]
[C]
2 Dial a phone number.
[REDIAL]
3 To hang up, press [OFF] or place
the handset on the base unit.
[d], [
B]
• The indicator light goes out.
[SP-PHONE]
[VOICE ENHANCER]
and Indicator
Microphone
To have a hands-free phone conversation
1 Press [SP-PHONE].
• The TALK indicator lights.
2 Dial a phone number.
3 When the other party answers, speak into the microphone.
4 To hang up, press [OFF] or place the handset on the base unit.
• The indicator light goes out.
Hands-free Digital Duplex Speakerphone
For best performance, please note the following:
• Speak alternately with the other party in a quiet room.
• If you or the other party has difficulty hearing, press [d] to decrease
the speaker volume.
• While talking using [C], you can switch to a hands-free phone
conversation by pressing [SP-PHONE]. To switch back to the receiver,
press [C].
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Making Calls
To redial the last number dialed
Press [C] or [SP-PHONE], then press [REDIAL].
To adjust the receiver/speaker volume during a
conversation
There are 3 volume levels for the receiver and 6 volume levels for the
speaker.
To increase volume, press [B].
To decrease volume, press [d].
• If you try to increase/decrease volume when it is at the maximum/
minimum level, the handset will beep 3 times.
Voice Enhancer Technology
Panasonic’s Voice Enhancer Technology clarifies the voice of the person
you are talking to, reproducing a more natural-sounding voice that is easier
to hear and understand.
Voice Enhancer Technology can be turned on or off. The factory preset is
OFF.
• Depending on the condition and quality of your telephone line, Voice
Enhancer may emphasize existing line noise. If it becomes difficult to hear
the caller, turn this feature off.
To turn this feature on, press [VOICE ENHANCER] during a
conversation.
• The indicator lights in talk or speakerphone mode.
• The indicator light goes out after hanging up a call, but this feature still
remains on.
• To turn this feature off, press [VOICE ENHANCER] again.
The indicator light goes out.
Lighted handset keypad
The handset dialing buttons will light for a few seconds after pressing a
button or lifting the handset off the base unit. They will also light when a call
is being received.
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Answering Calls
Handset
When a call is received, the handset rings, and the Ringer indicator on the
LINE
IN USE
handset and “
” on the base unit flash rapidly.
1 If the handset is off the base unit,
press [C] or [SP-PHONE].
• You can also answer a call by
Ringer Indicator
pressing any buttons except [
] or [OFF].
d],
[
B
OR
If the handset is on the base unit,
just lift up.
[C]
[SP-PHONE]
[OFF]
2 To hang up, press [OFF] or place
the handset on the base unit.
• If the ringer volume is turned off, the handset will not ring (p. 15).
Temporary ringer off
While the handset is ringing for an outside call, you can turn the ringer off
temporarily by pressing [OFF]. The handset will ring again as usual the
next time a call is received.
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Special Features
Base Unit
Handset Locator
You can locate the handset or page the handset user with beep tones from
the base unit.
1 Press [HANDSET LOCATOR].
IN USE
• The Ringer indicator on the handset and “
rapidly and the handset beeps for 1 minute.
” on the base unit flash
2 To stop paging, press [HANDSET LOCATOR] again.
OR
Press [OFF] on the handset.
• You can also stop paging on the handset by pressing any buttons
except [d] or [B].
Temporary Tone Dialing
Handset
(For Rotary or Pulse Service Users)
Press [*] (TONE) before entering access numbers which require tone
dialing.
• The dialing mode changes to tone. You can enter numbers to access an
answering service, electronic banking service, etc. When you hang up,
the dialing mode will return to pulse.
Handset
For Call Waiting Service Users
Press [FLASH/CALL WAIT] if you hear a call waiting tone during a
conversation.
• The first call is put on hold and you can answer the second call.
• To return to the first caller, press [FLASH/CALL WAIT] again.
• Call Waiting service cannot be used when the Answering System is
handling a call.
• If this function does not operate properly, consult your telephone
company for details.
Handset
FLASH Button
Pressing [FLASH/CALL WAIT] allows you to use special features of your
host PBX such as transferring an extension call, or accessing optional
telephone services such as Call Waiting.
• Pressing [FLASH/CALL WAIT] cancels Temporary Tone Dialing mode.
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Special Features
Handset & Base Unit
Re-registering the Handset
If an alarm tone sounds when you press [C], [SP-PHONE] or [VOICE
ENHANCER] even when using the handset near the base unit, the
handset may have lost communication with the base unit. You need to
re-register the handset to the base unit.
• Make sure the base unit is not being used.
• Have both the handset and base unit nearby during registration.
• Follow steps 1 and 2 listed below. You have about 1 minute to
complete them.
1 Base unit:
Press and hold [HANDSET LOCATOR].
• The CHARGE indicator flashes.
2 Handset:
Press and hold [FLASH/CALL WAIT] until a beep sound.
• The VOICE ENHANCER indicator flashes.
• When registration is complete, a beep sounds from the handset and
the indicator lights go out.
• Wait for 20 seconds after registration is complete while the
handset establishes communication with the base unit.
• If the handset beeps 3 times in step 2, an error occurred. Try again from
step 1.
• You can stop registration by pressing [OFF] on the handset, and pressing
[HANDSET LOCATOR] on the base unit.
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Automatic Answering Operation
When the unit answers a call, a greeting message is played and the caller’s
message is recorded.
• The total recording time (including greeting message) is about 10
minutes. If messages are recorded in noisy rooms, the time may be
shortened by up to 3 minutes.
• Each caller’s recording time is up to 3 minutes.
• A maximum of 64 messages (including greeting message) can be
recorded.
Base Unit
Setting the Unit to Answer Calls
Press [ANSWER ON] to turn on the Answering System.
• The indicator lights and the unit announces
[ANSWER ON]
and Indicator
“Answer set” and current day and time. If
“Answer set. Set time” is heard, set the time and
• The unit will announce the remaining
recording time if it is less than 3 minutes.
• When no recording time is available, you
will need to erase any unnecessary
messages before new messages can be
memory is full in the following ways:
FULL
—
“
”
will flash on the base unit and the
[<], [>]
ANSWER ON indicator will flash rapidly until
you erase a message.
—The unit will announce “Memory full”
when you press [ANSWER ON] or
[GREETING REC], and after playing
back messages or recording a message.
• If you do not want the unit to answer calls, press [ANSWER ON] again to
turn off the Answering System. The indicator light goes out and “Answer
off” is heard.
• You can also turn on the Answering System remotely from an outside
phone (p. 30).
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Automatic Answering Operation
Base Unit
Monitoring Incoming Calls
While a caller is leaving a message, you can monitor the call through the
base unit speaker.
• To increase the speaker volume while monitoring, press [>]. To decrease
volume, press [<].
To answer a call while monitoring, lift the handset off the base unit, or press
[C] or [SP-PHONE] if the handset is off the base unit.
To turn the incoming call monitoring feature off
When the base unit is not in use, press [GREETING CHECK], then press
[<] repeatedly until “0” is displayed. (Make sure the Answering System is
turned on.)
OR
While monitoring, press [<] repeatedly until “0” is displayed.
• If the incoming call monitoring feature is turned off, it will remain off when
the next call is monitored.
• If you adjust the speaker volume while playing back messages, the
speaker volume for monitoring will be turned on again. To turn the
speaker volume off, see “To turn the incoming call monitoring feature off”
in the step above.
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Listening to Messages
You can see the total number of recorded messages on the base unit
display. If the NEW MESSAGE indicator flashes on the base unit, new
messages have been recorded.
Voice Day/Time Stamp: During playback, the unit will announce the
Base Unit
To play back messages
Press [MESSAGE].
NEW MESSAGE Indicator
• The unit announces the number of
new messages and only new
messages are played back.
• When you have no new
messages, the unit announces “No
new messages. All message playback”
and plays back all messages.
• When you have no messages, the
unit announces “No messages”.
[MESSAGE]
• During playback, the display shows the message number.
• At the end of the last message, “End of final message” is heard. The unit will
announce the remaining recording time if it is less than 3 minutes.
• If a call is received during playback, the handset rings and playback stops.
To answer the call, lift the handset, or press
[
C
]
or [SP-PHONE] if the
handset is off the base unit. For playback, try again from the beginning after
hanging up.
Base Unit
During playback
To adjust the
To increase volume, press [>].
speaker volume
To decrease volume, press [<].
To repeat a
message
Press [REPEAT].
• If pressed within the first 5 seconds of playback,
the previous message will be played.
To skip a message Press [SKIP].
To stop playback
Press [STOP].
• To resume playback, press [MESSAGE].
• If you do not press any buttons for 60 seconds
or if you press [STOP] again, playback mode
will be cancelled.
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Erasing Messages
Base Unit
The unit will announce the remaining recording time after playback if it is
less than 3 minutes.
New messages cannot be recorded when:
—“Memory full” is heard.
FULL
—“
” flashes on the base unit.
—the ANSWER ON indicator flashes rapidly (when the Answering System
is on).
We recommend that you erase unnecessary messages after each
playback.
Erasing a specific message
ANSWER ON Indicator
Press [ERASE] while the message you want
to erase is being played.
• The unit beeps, then plays back the next
message. To exit playback mode, press
[STOP] twice.
[STOP]
Erasing all messages
[ERASE]
All recorded messages, except the greeting
message, can be erased at one time.
1 Press [ERASE] while the base unit is not
being used.
• “To erase all messages, press ERASE again” is
heard.
2 Within 10 seconds, press [ERASE] again.
• The unit beeps, then announces “No
messages”.
• The base unit display shows “0”.
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Remote Operation from a Touch Tone Phon
e
While outside, you can operate the Answering
System from any touch tone phone.
A synthesized voice menu will guide you
• To skip the voice menu and operate the unit
Summary of remote operation
Call your unit from a touch tone phone.
Enter your remote code (factory preset: 11, see “Remote Code” on
page 18) during or after the greeting message.
• The number of new messages is heard, and the new messages will be
played.
*
After 3 seconds, the voice menu will start (p. 29).
To end remote operation, hang up.
• The unit will announce the remaining recording time after playback if it is
less than 3 minutes.
• The messages are saved.
*If “No new messages” is announced, the unit has only old messages.
If “No messages” is announced, the unit has no messages.
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Remote Operation from a Touch Tone Phone
Voice Menu
The shaded parts are voice prompts.
Press [1]
Press [1]
Press [1]
.
.
.
All Message Playback.
Press 1 to play back all
messages.
Press 2 for other functions.
All recorded messages are
played back. At the end of
the last message, “End of
final message” is heard.
Press [2].
New Message Playback.
Press 1 to play back new
messages.
Press 2 for other functions.
Only new messages are
played back. At the end of
the last message, “End of
final message” is heard.
Press [2].
Please leave your message.
Press 1 to record your message.
Press 2 for other functions.
1. Speak after the long beep.
2. When you finish
Press [2].
recording a memo
message, hang up.
Press [1]
.
A long beep sounds and
“No messages” is heard and
all recorded messages are
erased.
Press 1 to erase all messages.
Press 2 for other functions.
Press [2].
• 3 seconds after playback, the voice menu will try again from the
beginning.
• The unit will announce the remaining recording time after playback if it is
less than 3 minutes.
• If you hear “Memory full” after playback, erase unnecessary messages
• If you do not press any buttons within 10 seconds after a voice prompt,
“Thank you for your call.” will be heard and the call will be disconnected.
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Remote Operation from a Touch Tone Phone
Direct Remote Operation
Once you have entered the remote code, you can also control your unit by
direct commands instead of using the voice menu. To end remote
operation, hang up at any time.
Direct commands
[4] :
[5] :
[1] :
Plays back new
messages.
[*] [4] : Erases the current
message.
• A short beep will
sound and the next
message will be
played.
Plays back all
messages.
Repeats the current
message.
[*] [5] : Erases all messages.
• If pressed within the
first 5 seconds of
playback, the previous
message will be
played.
• A long beep will sound
and “No messages” will
be heard.
[0] :
Turns off the Answering
System.
[2] :
[9] :
Skips the current
message.
• The unit hangs up.
Stops the current
operation.
• To resume, enter a
direct command within
15 seconds, or the
voice menu will start
To turn on the Answering System
Call your unit and wait for 15 rings.
• The unit will answer and the greeting will be played.
• The Answering System will be turned on. Hang up or enter the remote
code for other options.
• When turning on the Answering System using a rotary or pulse service
telephone, you cannot enter the remote code for other options.
Skipping the greeting
After calling your unit, press [*] during the greeting.
• The unit skips the rest of the greeting and you can start recording your
message after the long beep.
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Wall Mounting
This unit can be mounted on a wall phone plate.
1 Press the tabs in the direction
of the arrows (1), then remove
the wall mounting adaptor (2).
3 Tuck the telephone line cord
inside the wall mounting
adaptor, then push the adaptor
in the direction of the arrows
(1 and 2) while pressing the
tabs.
1
1
• The word “UP WALL” should
face upward.
2
2
1
2 Connect the AC adaptor.
• Fasten the AC adaptor cord to
prevent it from being
disconnected.
4 Connect the telephone line
cord. Mount the unit, then slide
it down.
Hook
• Raise the antenna.
To
Power
Outlet
5
To charge the handset battery:
Place the handset on the base
unit.
• The unit beeps once and the
CHARGE indicator lights.
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Belt Clip
You can hang the handset on your belt or pocket using the included belt
clip.
To attach the belt clip
To remove the belt clip
Shoulder Rest Attachment
Use the shoulder rest attachment if you need to keep your hands free
during a phone conversation.
To attach the shoulder rest
attachment
To remove the shoulder
rest attachment
Attach the included belt clip to the
handset (see above), then attach
the shoulder rest attachment to the
belt clip as shown below. You will
hear a click when the shoulder rest
attachment is in place.
Slide the base of the attachment in
the direction of the arrow as shown
below.
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Optional Headset
Connecting an optional headset to the handset allows hands-free phone
conversation. Please use only a Panasonic KX-TCA86, KX-TCA91,
or KX-TCA92 headset.
Connecting an optional headset
Open the headset jack cover, and insert the headset plug into the headset
jack as shown below.
Headset Jack
• Headset sold separately. Model shown here is KX-TCA86.
To switch to the speakerphone while using the headset:
Press [SP-PHONE]. To return to the headset, press [C].
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Troubleshooting
Telephone System
Problem
Cause & Remedy
An alarm tone sounds
when you press [C],
[SP-PHONE] or [VOICE
ENHANCER].
• You are too far from the base unit. Walk
closer to the base unit and try again.
• Confirm the AC adaptor is plugged in.
• Raise the base unit antenna.
• If the above remedies do not solve the
problem, the handset may have lost
communication with the base unit.
Register the handset again (p. 23)
Static, sound cuts in/out,
fades. Interference from
other electrical units.
• Move the handset and base unit away
from other electrical appliances (p. 3).
• Walk closer to the base unit.
• Raise the base unit antenna.
The handset does not ring. • The ringer volume is turned off. Set to
You cannot program any
function items.
• Programming is not possible while the
handset is being used.
• Do not pause for over 60 seconds while
programming.
• Walk closer to the base unit.
• While another user is listening to
messages or the Answering System is
handling a call, you cannot program. Try
again later.
While programming, the
handset starts to ring and
the program stops.
• A call is coming in. To answer the call,
press [C] or [SP-PHONE]. Try again
from the beginning after hanging up.
You cannot redial.
• If the last number dialed was more than
48 digits long, the number will not be
redialed correctly.
You cannot make long
distance calls.
• Please make sure that you have long
distance service.
You cannot page the
handset.
• The handset is too far from the base unit
or is engaged in an outside call. Try
again later.
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Troubleshooting
Problem
Cause & Remedy
You cannot have a
conversation using the
headset.
• Make sure the optional headset is
• [SP-PHONE] may have been pressed.
Press [C] to switch to the headset.
[FLASH/CALL WAIT]
does not work properly.
• Set the flash time. Press [VOICE
ENHANCER], [9] and [8], then press
[VOICE ENHANCER] again.
Answering System
Problem
Cause & Remedy
The Answering System is
on, but incoming messages
are not recorded.
• Memory is full. Erase unnecessary
FULL
“
” flashes and the
• Memory is full. Erase unnecessary
ANSWER ON indicator
flashes rapidly. No new
messages are recorded.
You cannot operate the
Answering System from
the base unit.
• If another user is listening to messages
or the Answering System is handling a
call, you cannot operate the Answering
System. Try again later.
You cannot operate the
Answering System from a
touch tone phone.
• Make sure you entered the correct
• The Answering System may not respond
if the tones are too short to activate the
unit. Press each button firmly.
• The Answering System is off. Turn it on
You cannot erase
messages.
• While another user is operating the
Answering System or a caller is leaving
a message, you cannot erase
messages.
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Troubleshooting
Problem
Cause & Remedy
When you play back
messages or turn on the
Answering System, the unit
announces the wrong day
and time.
• The time and day may be set incorrectly.
General
Problem
Cause & Remedy
The unit does not work.
• Check whether the dialing mode setting
• Clean the charge contacts and charge
again (p. 11).
• Unplug the AC adaptor to reset it. Plug
in, and try again.
charge it.
The RECHARGE indicator
flashes, or the unit beeps
intermittently.
You charged the battery
fully, but the RECHARGE
indicator continues to flash.
• Clean the charge contacts and charge
again (p. 11).
• The battery may need to be replaced. If
you install a new battery, fully charge it
The CHARGE indicator
does not go out after the
battery has been charged.
• This is normal.
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Important Information
NOTICE:
This equipment meets the applicable Industry Canada Terminal Equipment
Technical Specifications. This is confirmed by the registration number. The
abbreviation, “IC:”, before the registration number signifies that registration was
performed based on a Declaration of Conformity indicating that Industry Canada
technical specifications were met. It does not imply that Industry Canada approved
the equipment.
And, the term “IC:” signifies that Industry Canada radio technical specifications
were met.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. The customer
should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative
designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
Users should ensure, for their own protection, that the electrical ground connections
of the power utility, telephone lines and internal metallic water pipe system, if present,
are connected together. This precaution may be particularly important in rural areas.
Caution:
Users should not attempt to make such connections themselves, but should contact
the appropriate electric inspection authority, or electrician, as appropriate.
NOTICE:
The Ringer Equivalence Number (REN) assigned to each terminal device
provides an indication of the maximum number of terminals allowed to be
connected to a telephone interface. The termination on an interface may consist of
any combination of devices subject only to the requirement that the sum of the
Ringer Equivalence Numbers of all the devices does not exceed 5.
The Ringer Equivalence Number (REN) of This Unit:
(found on the bottom of the unit).
NOTICE:
Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including
interference that may cause undesired operation of the device.
Privacy of communications may not be ensured when using this telephone.
Some cordless telephones operate at frequencies that may cause interference to
nearby TVs and VCRs. To minimize or prevent such interference, the base of the
cordless telephone should not be placed near, or on top of, a TV or VCR. If
interference is experienced, move the cordless telephone further away from the TV
or VCR. This will often reduce, or eliminate, interference.
Operating near 2.4 GHz electrical appliances may cause interference. Move away
from the electrical appliances.
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TG2323C.fm Page 38 Friday, February 20, 2004 10:59 AM
Safety Instructions
Take special care to follow the safety suggestions listed below.
Safety
1)The unit should be connected to a power supply only of the type described in the
operating instructions or as marked on the unit.
2)When left unused for a long period of time, the base unit should be unplugged
from the household AC outlet.
Installations
Environment
1)Do not use this unit near water- for example, near a bathtub, washbowl, sink, etc.
Damp basements should also be avoided.
2)The unit should be kept away from heat sources such as radiators, kitchen range,
etc. It also should not be placed in rooms where the temperature is less than 5°C
(41°F) or greater than 40°C (104°F).
3)The AC adaptor is used as the main power source. Ensure that the AC outlet is
located/installed near the unit and is easily accessible.
Placement
1)Do not place heavy objects on top of this unit.
2)Care should be taken so that objects do not fall onto, and liquids are not spilled
into, the unit. Do not subject this unit to excessive smoke, dust, mechanical
vibration or shock.
3)Place the unit on a flat surface.
For best performance
1)If noise prevents the conversation from being understood on the handset,
approach the base unit to lessen the noise.
2)The handset should be used at the HIGH volume setting when the reception tone
is difficult to hear.
3)The handset should be fully recharged on the base unit when the RECHARGE
indicator flashes.
4)The handset antenna should not be touched during use because of its high
sensitivity.
5)The maximum calling distance may be shortened when the unit is used in the
following places: Near obstacles such as hills, tunnels, undergrounds, near metal
objects such as wire fences, etc.
Medical
Consult the manufacturer of any personal medical devices, such as pacemakers or
hearing aids, to determine if they are adequately shielded from external RF (radio
frequency) energy. (The unit operates in the frequency range of 2400MHz to
2481MHz, and the power output level can range 0.04 to 0.1 watts.) Do not use the
unit in health care facilities if any regulations posted in the area instruct you not to
do so. Hospitals or health care facilities may be using equipment that could be
sensitive to external RF (radio frequency) energy.
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TG2323C.fm Page 39 Friday, February 20, 2004 10:59 AM
Safety Instructions
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS
PRODUCT TO RAIN OR ANY TYPE OF MOISTURE.
If there is any trouble, disconnect the unit from the telephone line and
connect a known working phone. If the known working phone operates
properly, have your unit repaired by one of the specified authorized
Panasonic Factory Servicentres. If the known working phone does not
operate properly, consult your telephone company.
Specifications
■ Base unit
Power Supply:
AC Adaptor (120 V AC, 60 Hz)
Standby: Approx. 2.1 W
Power Consumption:
Maximum: Approx. 5.0 W
Frequency:
2.4 GHz – 2.48 GHz
Dimensions (H x W x D): Approx. 124 mm x 155 mm x 174 mm
7
3
27
(4
/
" x 6
/
" x 6
/
")
8
32
32
Mass (Weight):
Approx. 390 g (0.86 lb.)
■ Handset
Power Supply:
Ni-MH battery (3.6 V, 830 mAh)
2.4 GHz – 2.48 GHz
Frequency:
Dimensions (H x W x D): Approx. 208 mm x 52 mm x 39 mm
3
1
17
(8
/
" x 2
/
" x 1
/
")
16
16
32
Mass (Weight):
Security Codes:
Approx. 190 g (0.42 lb.)
1,000,000
■ Dialing Mode:
Tone (DTMF)/Pulse
■ Operating Environment: 5 °C – 40 °C (41 °F – 104 °F)
Specifications are subject to change without notice.
39
TG2323C.fm Page 40 Friday, February 20, 2004 10:59 AM
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
PANASONIC PRODUCT—LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in material and
workmanship and agrees to remedy any such defect for a period as stated below from the
date of original purchase.
Telephone Accessory/Product
FRS (Family Radio Service) Product
—One (1) year, parts and labour
—One (1) year, parts and labour
LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to any product which
has been improperly installed, subjected to usage for which the product was not designed,
misused or abused, damaged during shipping, or which has been altered or repaired in any
way that affects the reliability or detracts from the performance, nor does it cover any product
which is used commercially. Dry cell batteries are also excluded from coverage under this
warranty. Rechargeable batteries are warranted for ninety (90) days from date of original
purchase.
This warranty is extended to the original end user purchaser only. A purchase receipt or other
proof of date of original purchase is required before warranty service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED, EXCLUDING ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL,
INDIRECT OR CONSEQUENTIAL DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or
consequential damages, or the exclusion of implied warranties, so the above limitations and
exclusions may not be applicable.
WARRANTY SERVICE
For product operation and information assistance, please contact your Dealer or our
Customer Care Centre at:
For product repairs, please contact one of the following:
• Your Dealer who will inform you of an authorized Servicentre nearest you.
• A Panasonic Factory Servicentre listed below:
Richmond, British Columbia
Panasonic Canada Inc.
12111 Riverside Way
Richmond, BC V6W 1K8
Tel: (604) 278-4211
Calgary, Alberta
Panasonic Canada Inc.
6835-8th St. N. E.
Calgary, AB T2E 7H7
Tel: (403) 295-3955
Fax: (403) 274-5493
Fax: (604) 278-5627
Mississauga, Ontario
Panasonic Canada Inc.
5770 Ambler Dr.
Mississauga, ON L4W 2T3
Tel: (905) 624-8447
Fax: (905) 238-2418
Lachine, Québec
Panasonic Canada Inc.
3075, rue Louis A. Amos
Lachine, QC H8T 1C4
Tel: (514) 633-8684
Fax: (514) 633-8020
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in the original carton.
Include details of the defect claimed, and proof of date of original purchase.
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario L4W 2T3
© 2004 Panasonic Communications Co., Ltd. All Rights Reserved.
PQQX14047ZA S0204-0
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