Operating Instructions
Expandable Digital Cordless
Answering System
with 2 Handsets
Model No. KX-TG1032
with 3 Handsets
Model No. KX-TG1033
with 4 Handsets
Model No. KX-TG1034
with 5 Handsets
Model No. KX-TG1035
Model shown is KX-TG1032.
This unit is compatible with Caller ID. To use this feature, you must
subscribe to the appropriate service offered by your telephone service
provider.
Charge the handset batteries for 7 hours before initial use.
Please read these Operating Instructions before using the unit and save for
future reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto
Rico.
Introduction
Product information
Thank you for purchasing a Panasonic cordless telephone.
These operating instructions can be used for the following models:
KX-TG1032
KX-TG1033
KX-TG1034
KX-TG1035
Expanding your phone system
You can expand the phone system by
registering optional handsets to a single
base unit.
Handset (optional): KX-TGA101
LA maximum of 6 total handsets
(included and optional) can be
registered to a single base unit.
3
Introduction
Accessory information
Included accessories
Quantity
Accessory
item
No.
Order number
KX-TG KX-TG KX-TG KX-TG KX-TG KX-TG
1032S 1032B 1033S 1034S 1034B 1035S
1
AC adaptor PQLV207V
1
1
1
1
1
1
for base
unit
2
3
Telephone PQJA10075Z
line cord
1
1
1
1
1
1
1
1
1
1
1
1
Wall
PQKL10088Z1
mounting
adaptor
4
5
Batteries
HHR-4DPA
(Part No. HHR-
55AAABU)
4
2
4
2
6
3
8
4
8
4
10
5
Handset
cover*1
PQYNTG1032SR
6
7
Belt clip
Charger
PQKE10456Z2
PQLV30053ZS
PQLV30053ZB
2
1
–
1
2
–
1
1
3
2
–
2
4
3
–
3
4
–
3
3
5
4
–
4
8
AC adaptor PQLV209V
for charger
*1 The handset cover comes attached to the handset.
1
6
2
3
4
5
7
8
4
Introduction
Additional/replacement accessories
Accessory item
Order number
Rechargeable nickel metal
hydride (Ni-MH) batteries
HHR-4DPA
Accessory handset with charger KX-TGA101
Headset
KX-TCA60, KX-TCA86, KX-TCA88HA, KX-
TCA92, KX-TCA93, KX-TCA94, or KX-TCA95
T-adaptor
KX-J66
Sales and support information
LTo order additional/replacement accessories, call 1-800-332-5368.
LTTY users (hearing or speech impaired users) can call 1-866-605-1277.
5
Introduction
11. To reduce the risk of electric shock,
do not disassemble the product.
Take the product to an authorized
service center when service is
required. Opening or removing
covers may expose you to
dangerous voltages or other risks.
Incorrect reassembly can cause
electric shock when the product is
subsequently used.
Important safety
instructions
When using the product, basic safety
precautions should always be followed
to reduce the risk of fire, electric shock,
or personal injury.
1. Read all instructions carefully.
2. Follow all warnings and instructions
marked on the product.
3. Unplug the product from power
outlets before cleaning. Do not use
liquid or aerosol cleaners. Use a
moist cloth for cleaning.
12. Unplug the product from power
outlets and take to an authorized
service center when the following
conditions occur:
A. When the power cord is
damaged or frayed.
4. Do not use the product near water,
for example near a bathtub, wash
bowl, kitchen sink, etc.
5. Place the product securely on a
stable surface. Serious damage
and/or injury may result if the
product falls.
6. Do not cover slots and openings on
the product. They are provided for
ventilation and protection against
overheating. Never place the
product near radiators, or in a place
where proper ventilation is not
provided.
B. If liquid has been spilled into the
product.
C. If the product has been exposed
to rain or water.
D. If the product does not work
normally by following the
operating instructions. Adjust
only controls covered by the
operating instructions. Improper
adjustment may require
extensive work by an authorized
service center.
E. If the product has been dropped
or physically damaged.
7. Use only the power source marked
on the product. If you are not sure of
the type of power supplied to your
home, consult your dealer or local
power company.
8. Do not place objects on the power
cord. Install the product where no
one can step or trip on the cord.
9. Do not overload power outlets and
extension cords. This can result in
the risk of fire or electric shock.
10. Never push any objects through
slots in the product. This may result
in the risk of fire or electric shock.
Never spill any liquid on the product.
F. If the product exhibits a distinct
change in performance.
13. During thunderstorms, avoid using
telephones except cordless types.
There may be a remote risk of an
electric shock from lightning.
14. Do not use the product to report a
gas leak, when in the vicinity of the
leak.
SAVE THESE
INSTRUCTIONS
6
Introduction
LNever touch uninsulated telephone
wires or terminals unless the
telephone line has been
disconnected at the network
interface.
WARNING:
LTo prevent the risk of fire or electrical
shock, do not expose the product to
rain or any type of moisture.
LUnplug the product from power
outlets if it emits smoke, an abnormal
smell, or makes an unusual noise.
These conditions can cause fire or
electric shock. Confirm that smoke
has stopped emitting and contact the
Panasonic Call Center at 1-800-211-
PANA (1-800-211-7262).
LUse caution when installing or
modifying telephone lines.
LDo not touch the plug with wet hands.
LThe AC adaptor is used as the main
disconnect device. Ensure that the
AC outlet is installed near the product
and is easily accessible.
LDo not spill liquids (detergents,
cleansers, etc.) onto the telephone
line cord plug, or allow it to become
wet at all. This may cause a fire. If the
telephone line cord plug becomes
wet, immediately pull it from the
telephone wall jack, and do not use.
LDo not place or use this product near
automatically controlled devices such
as automatic doors and fire alarms.
Radio waves emitted from this
product may cause such devices to
malfunction resulting in an accident.
LCompletely insert the AC adaptor/
power plug into the power outlet.
Failure to do so may cause electric
shock and/or excessive heat resulting
in a fire.
Battery
To reduce the risk of fire or injury to
persons, read and follow these
instructions.
LUse only the battery(ies) specified.
LDo not mix old and new battery(ies).
LDo not dispose of the battery(ies) in a
fire. They may explode. Check with
local waste management codes for
special disposal instructions.
LDo not open or mutilate the
battery(ies) Released electrolyte is
corrosive and may cause burns or
injury to the eyes or skin. The
.
electrolyte may be toxic if swallowed.
LExercise care when handling the
battery(ies). Do not allow conductive
materials such as rings, bracelets or
keys to touch the battery(ies),
otherwise a short circuit may cause
the battery(ies) and/or the conductive
material to overheat and cause burns.
LCharge the battery(ies) provided, or
identified for use with the product
only, in accordance with the
LRegularly remove any dust, etc. from
the AC adaptor/power plug by pulling
it from the power outlet, then wiping
with a dry cloth. Accumulated dust
may cause an insulation defect from
moisture, etc. resulting in a fire.
CAUTION:
Installation
instructions and limitations specified
in this manual.
LNever install telephone wiring during
a lightning storm.
Medical
LNever install telephone line jacks in
wet locations unless the jack is
specifically designed for wet
locations.
LConsult the manufacturer of any
personal medical devices, such as
pacemakers or hearing aids, to
7
Introduction
determine if they are adequately
shielded from external RF (radio
frequency) energy. (The product
operates in the frequency range of
1.92 GHz to 1.93 GHz, and the power
output is 125 mW (max.).) Do not use
the product in health care facilities if
any regulations posted in the area
instruct you not to do so. Hospitals or
health care facilities may be using
equipment that could be sensitive to
external RF energy.
Environment
LKeep the product away from electrical
noise generating devices, such as
fluorescent lamps and motors.
LThe product should be kept free from
excessive smoke, dust, high
temperature, and vibration.
LThe product should not be exposed to
direct sunlight.
LDo not place heavy objects on top of
the product.
LWhen you leave the product unused
for a long period of time, unplug the
product from the power outlet.
LThe product should be kept away
from heat sources such as heaters,
kitchen stoves, etc. It should not be
placed in rooms where the
temperature is less than 5 °C (41 °F)
or greater than 40 °C (104 °F). Damp
basements should also be avoided.
LThe maximum calling distance may
be shortened when the product is
used in the following places: Near
obstacles such as hills, tunnels,
underground, nearmetal objects such
as wire fences, etc.
For best performance
Base unit location/avoiding noise
The base unit and other compatible
Panasonic units use radio waves to
communicate with each other.
LFor maximum coverage and noise-
free communications, place your
base unit:
– at a convenient, high, and central
location with no obstructions
between the handset and base unit
in an indoor environment.
– away from electronic appliances
such as TVs, radios, personal
computers, wireless devices or
other phones.
LOperating the product near electrical
appliances may cause interference.
Move away from the electrical
appliances.
– avoid facing radio frequency
transmitters, such as external
antennas of mobile phone cell
stations (avoid putting the base unit
on a bay window or near a window).
LCoverage and voice quality depends
on the local environmental conditions.
LIf the reception for a base unit location
is not satisfactory, move the base unit
to another location for better
reception.
Routine care
LWipe the outer surface of the product
with a soft moist cloth. Do not use
benzine, thinner, or any abrasive
powder.
8
Preparation
If you subscribe to a DSL service
Please attach a noise filter (contact your
DSL provider) to the telephone line
between the base unit and the
telephone line jack in the event of the
following:
– Noise is heard during conversations.
– Caller ID features do not function
properly.
Setting up the base
unit
Connecting the AC adaptor
and telephone line cord
Connect the telephone line cord until it
clicks into the base unit and telephone
line jack (A). Connect the AC adaptor
cord (B) by pressing the plug firmly
(C).
LUse only the included Panasonic AC
adaptor PQLV207.
To single-line
telephone
jack (RJ11C)
(120 V AC,
60 Hz)
B
A
Noise filter
C
Setting up the handset
To single-line
telephone jack
(RJ11C)
Hook
Connecting the AC adaptor
LUse only the included Panasonic AC
adaptor PQLV209.
Note:
LThe AC adaptor must remain
connected at all times. (It is normal for
the adaptor to feel warm during use.)
LThe AC adaptor should be connected
to a vertically oriented or floor-
mounted AC outlet. Do not connect
the AC adaptor to a ceiling-mounted
AC outlet, as the weight of the
adaptor may cause it to become
disconnected.
(120 V AC, 60 Hz)
Bottom of the charger
LThe unit will not work during a power
failure. We recommend connecting a
corded telephone to the same
telephone line or to the same
telephone line jack using a Panasonic
T-adaptor (page 5).
Hooks
Hooks
Fasten the AC adaptor cord to
prevent it from being disconnected.
9
Preparation
Attention:
Battery installation/
replacement
1 Press the notch of the handset cover
firmly, and slide it in the direction of
the arrow.
LWhen replacing batteries, remove
the old batteries positive (S) end
first.
A nickel metal hydride battery that is
recyclable powers the product you have
purchased.
Please call 1-800-8-BATTERY (1-800-
822-8837) for information on how to
recycle this battery.
Battery charge
Place the handset on the base unit or
charger for 7 hours before initial use.
LWhile charging, “Charging” is
displayed and the charge indicator on
the handset lights. When the batteries
are fully charged, “Charge
2 Insert the batteries negative (T) end
first. Close the handset cover.
completed” is displayed.
Base unit:
Important:
LUSE ONLY Ni-MH batteries AAA
(R03) size.
LDo NOT use Alkaline/Manganese/Ni-
Cd batteries.
Charge
LInstall the batteries in proper order
(S, T), matching the correct polarity.
LWhen replacing batteries, we
recommend using the Panasonic
rechargeable batteries noted on page
5, 7.
contacts
LWipe the battery ends (S, T) with a
dry cloth.
LWhen installing the batteries, avoid
touching the battery ends (S, T) or
the unit contacts.
10
Preparation
Charger:
Note:
LWhen the batteries need to be
charged, the handset beeps
intermittently during use.
Panasonic battery performance
Operation
Operating time
While in use
(talking)
Up to 17 hours
Charge
contacts
While not in use
(standby)
Up to 7.5 days
Note:
Note:
LIt is normal for the handset to feel
warm during charging.
LBattery operating time may be
shortened over time depending on
usage conditions and surrounding
temperature.
LBattery power is consumed whenever
the handset is off the base unit or
charger, even when the handset is not
in use.
LAfter the handset is fully charged,
displaying “Charge completed”, it
may be left on the base unit or
charger without any ill effect on the
batteries.
LThe battery level may not be
displayed correctly or the entire
display may go blank after you
replace the batteries. In this case,
place the handset on the base unit or
charger and let it charge for 7 hours.
LIf you want to use the handset
immediately, charge the batteries for
at least 15 minutes.
LTo ensure that the batteries charge
properly, clean the charge contacts of
the handset, base unit, and charger
with a soft, dry cloth once a month.
Clean more often if the unit is subject
to the exposure of grease, dust, or
high humidity.
LWhen the batteries are empty, the
entire display may go blank and
“Charging“ may not be displayed for
about 10 minutes even if you place
the handset on the base unit or
charger.
Battery level
Battery icon Battery level
5
6
7
Fully charged
Medium
Low
Flashing: needs to
be recharged.
11
Preparation
Symbols used in these
operating instructions
Controls
Symbol
Meaning
Base unit
{ }
The words in the
brackets indicate
buttonnamesonthe
handset and base
unit.
A B C
Button name
D
E
Example:
{C}, {OFF}
i
Proceed to the next
operation.
F
G
“ ”
The words in
quotations indicate
the menu on the
display.
Example:
“Alarm”
J I
H
A Speaker
Example:
{V}/{^}: “Off” select “Off”.
Press {V} or {^} to
B {<} (REPEAT)
C {>} (SKIP)
D {ANSWER ON}
ANSWER ON indicator
E {STOP}
F {ERASE}
G {MESSAGE}
MESSAGE indicator
H VOLUME {>} {<}
I {LOCATOR}
J Charge contacts
12
Preparation
O Navigator key ({^} {V} {<} {>})
P {MUTE} {CLEAR}
Handset
Q {INTERCOM} {TRANSFER}
R Microphone
J
Using the navigator key
The handset navigator key can be used
to navigate through menus and to select
items shown on the display by pressing
{^}, {V}, {<}, or {>}.
K
L
Adjusting audio volume
Press {^} or {V} repeatedly while
talking.
A
B
M
N
E
S
U
PA
OK
PHONEBOOK
{^}
O
P
C
D
{<}
{>}
E
F
{V}
G
H
Q
R
I
A Speaker
B {k} (PHONEBOOK)
C {MENU} {OK}
D {C} (TALK)
E Headset jack
F {s} (SP-PHONE)
G {*} (TONE)
H {FLASH} {CALL WAIT}
I Charge contacts
J Charge indicator
Ringer indicator
Message indicator
K Receiver
L Display
M {REDIAL} {PAUSE}
N {OFF}
13
Preparation
4 {V}/{^}: “Change language” i
{OK}
Display
5 {V}/{^}: Select the desired setting.
6 {OK} i {OFF}
Note:
Handset display items
Displayed Meaning
item
LHow to change from Spanish back to
English:
1 {MENU}
2 {V}/{^}: “Ajuste portátil”
i {OK}
3 {V}/{^}: “Ajuste pantalla”
i {OK}
4 {V}/{^}: “Cambiar idioma” i
{OK}
w
Within range of the base
unit
LWhen flashing:
Handset is searching
for base unit. (out of
range of base unit,
handset is not
registered to base
unit, no power on
base unit)
5 {V}/{^}: “English“ i {OK} i
{OFF}
Voice guidance language
You can select either “English” or
“Español” as the voice guidance
language of the answering system. The
default setting is “English”.
5
Battery level
Example:
[1]
The handset’s
extension number
(example shown here:
handset 1)
1 {MENU}
2 {V}/{^}: “Answering device” i
{OK}
In use
Line or answering
system is being used by
another handset or the
base unit.
3 {V}/{^}: “Settings” i {OK}
4 {V}/{^}: “Voice prompt” i {OK}
5 {V}/{^}: Select the desired setting.
6 {OK} i {OFF}
Setting the unit before
use
Dialing mode
If you cannot make calls, change this
setting according to your telephone line
service. The default setting is “Tone”.
“Tone”: For tone dial service.
Display language
You can select either “English” or
“Español” as the display language.
The default setting is “English”.
“Pulse”: For rotary/pulse dial service.
1 {MENU}
1 {MENU}
2 {V}/{^}: “Handset settings” i
2 {V}/{^}: “Set tel line“ i {OK}
3 {V}/{^}: “Set dial mode“ i
{OK}
{OK}
3 {V}/{^}: “Display settings” i
{OK}
4 {V}/{^}: Select the desired setting.
5 {OK} i {OFF}
14
Preparation
Date and time
Set the correct date and time.
– To use the available alarm function
(page 25).
– When you play back a message from
the answering system (page 28), the
unit announces the day and time it
was recorded.
1 {MENU}
2 {V}/{^}: “Set date & time” i
{OK}
3 {V}/{^}: “Date and time“ i
{OK}
4 Enter the current month, day, and
year by selecting 2 digits for each.
Example: August 15, 2007
{0}{8} {1}{5} {0}{7}
5 Enter the current hour and minute
(12-hour clock format) by selecting 2
digits for each.
Example: 9:30
{0}{9} {3}{0}
6 Press {*} to select “AM” or “PM”.
7 {OK} i {OFF}
Note:
LWhen English is selected as the
display language, 12-hour clock
format is used. When Spanish is
selected, 24-hour clock format is
used.
LIf you make a mistake when entering
the date and time, press {<}, {>},
{^}, or {V} to move the cursor, then
make the correction.
LThe date and time may be incorrect
after a power failure. In this case, set
the date and time again.
15
Making/Answering Calls
4 {V}/{^}:
“
Erase
”
i
{OK}
5 {V}/{^}:
“
Yes
”
i
{OK} i {OFF}
Making calls
Note:
1 Dial the phone number.
LTo correct a digit, press {CLEAR}.
LStep 3 variation:
Press {CLEAR}, then skip to step 5.
2 Press {C}.
3 When you finish talking, press {OFF}
or place the handset on the base unit
or charger.
PAUSE button (for PBX/long
distance service users)
A pause is sometimes required when
making calls using a PBX or long
distance service. When storing a calling
card access number and/or PIN in the
phonebook, a pause is also needed
(page 19).
For example, if you need to dial the line
access number “9” when making
outside calls with a PBX:
Using the speakerphone
1 Dial the phone number, and press
{s}.
LSpeak alternately with the other
party.
2 When you finish talking, press
{OFF}.
1 {9} i {PAUSE} i Dial the
phone number.
Note:
LUse the speakerphone in a quiet
environment.
2 {C}
Note:
LTo switch to the receiver, press {C}.
LA 3.5 second pause is inserted each
time {PAUSE} is pressed. Press
repeatedly to insert longer pauses.
Adjusting the receiver/speaker
volume
Press {^} or {V} repeatedly while
talking.
Answering calls
Making a call using the redial list
The last 5 phone numbers dialed are
stored in the redial list (each 48 digits
max.).
When a call is being received, the ringer
indicator flashes rapidly.
1 Press {C} or {s}.
LYou can also answer the call by
pressing any dial key from {0} to
{9}, {*}, {#}, or {INTERCOM}.
(Any key talk feature)
1 {REDIAL}
2 {V}/{^}: Select the desired phone
number.
3 {C}
2 When you finish talking, press
{OFF}.
Erasing a number in the redial list
Note:
1 {REDIAL}
2 {V}/{^}: Select the desired phone
number.
LYou can change the ringer tone (page
24). You can also adjust the handset
ringer volume (page 24).
3
{MENU}
16
Making/Answering Calls
phone, you will hear a Call Waiting tone.
Please contact your telephone service
provider for details and availability of
this service in your area.
Press {CALL WAIT} to answer the 2nd
call.
Auto talk
This feature allows you to answer a call
by simply lifting the handset off the base
unit or charger. You do not need to
press {C}. To activate this feature, see
page 24.
LTo switch between calls, press
{CALL WAIT}.
Temporary ringer off
While the handset is ringing for a call,
you can turn the ringer off temporarily
by pressing {OFF}.
Temporary tone dialing (for
rotary/pulse service users)
You can temporarily switch the dialing
mode to tone when you need to access
touch tone services (for example,
answering services, telephone banking
services, etc.).
Useful features during
a call
Press {*} (TONE) before entering
access numbers which require tone
dialing.
MUTE button
While mute is turned on, you can hear
the other party, but the other party
cannot hear you.
To mute your voice, press {MUTE}.
LTo return to the conversation, press
{MUTE} or {C}.
Call share
This feature allows the handset to join
an existing outside call.
To join the conversation, press {C}
when the other handset is on an outside
call.
FLASH button
Pressing {FLASH} allows you to use
special features of your host PBX such
as transferring an extension call, or
accessing optional telephone services
such as Call Waiting.
Note:
LA maximum of 3 parties (including 1
outside party) can join a conversation
using 2 extension.
Note:
LTo change the flash time, see page
24.
For Call Waiting service
users
To use Call Waiting, you must subscribe
to Call Waiting service of your
telephone service provider.
This feature allows you to receive calls
while you are already talking on the
phone. If you receive a call while on the
17
Phonebook
Key
Character
Handset phonebook
{5}
J
K
k
L
l
5
5
6
6
S
s
j
You can add up to 50 items to the
handset phonebook and search for
phonebook items by name.
{6}
{7}
{8}
{9}
{0}
M
m
P
p
T
t
N
n
O
o
R
r
Q
q
7
7
Adding items to the
phonebook
U
u
V
v
8
8
Z
z
1 {k} i {MENU}
2 {V}/{^}: “New entry” i {OK}
3 Enter the name (max. 16
characters). i {OK}
W X
Y
y
9
9
w
x
4 Enter the phone number (max. 24
digits). i {OK}
Space
0
5 {V}/{^}:
“
Save
”
i
{OK}
LTo enter another character that is
located on the same dial key, first
press {>} to move the cursor to the
next space.
LTo add other items, repeat from
step 3.
6
{
OFF
Note:
LStep 1 variation:
{MENU} {V}
settings
}
Editing/correcting a mistake
Press {<} or {>} to move the cursor to
the character or number you want to
erase, then press {CLEAR}. Enter the
appropriate character or number.
LPress and hold {CLEAR} to erase all
characters or numbers.
i
/{^}: ”Ph.book
”
i
{OK}
Character table for entering names
While entering characters, you can
switch between uppercase and
lowercase by pressing {*}.
Finding and calling a
phonebook item
Key
Character
{1}
Space
#
–
C
c
F
f
&
.
’
(
)
Searching for a name alphabetically
by scrolling through all items
; ,
/
1
{2}
{3}
{4}
A
a
B
b
2
2
3
3
4
4
1 {k}
2 {V}/{^}: Select the desired item.
3 Press {C} to dial the phone
number.
D
d
E
e
G
g
H
h
I
i
18
Phonebook
Searching for a name by initial
Erasing all items
1 {k}
1 {k}
2 Press the dial key ({0} – {9}) that
corresponds to the first letter you are
searching for (see the character
table, page 18).
2 {MENU}
3 {V}/{^}: “Erase all” i {OK}
4 {V}/{^}: “Yes” i {OK}
5 {V}/{^}: “Yes” i {OK}
i
{OFF}
Example: “LISA”
Press {5} repeatedly to display the
first phonebook entry starting with
the initial “L” and go to step 3.
LIf there is no item corresponding to
the letter you selected, the next
item is displayed.
Note:
LStep 2 variation:
Press {CLEAR}, then skip to step 4.
Chain dial
This feature allows you to dial phone
numbers in the handset phonebook
while you are on a call. This feature can
be used, for example, to dial a calling
card access number or bank account
PIN that you have stored in the handset
phonebook, without having to dial
manually.
3 Press {V} to select the desired item.
4 Press {C} to dial the phone
number.
Editing items in the
phonebook
1 Find the desired item (page 18). i
1 During an outside call, press {k}.
2 Find the desired item (page 18). i
{OK}
{MENU}
2 {V}/{^}: “Edit” i {OK}
3 Edit the name if necessary (see the
character table, page 18). i {OK}
Note:
LWhen storing a calling card access
number and your PIN in the
phonebook as one phonebook item,
press {PAUSE} to add pauses after
the number and PIN as necessary
(page 16).
4 Edit the phone number if necessary.
i {OK}
5 {V}/{^}:
“
Save
”
i
{
OK}
i
{OFF}
Erasing items in the
phonebook
LIf you have rotary/pulse service, you
need to press {*} before pressing
{k} in step 1 to change the dialing
mode temporarily to tone.
Erasing an item
1 Find the desired item (page 18).
2 {MENU}
3 {V}/{^}: “Erase” i {OK}
4 {V}/{^}: “Yes” i {OK} i {OFF}
Note:
LStep 2 variation:
Press {CLEAR}, then skip to step 4.
19
Phonebook
Copying handset
phonebook items
You can copy one or all of the
phonebook items from one handset to
another.
Copying an item
1 Find the desired item (page 18). i
{MENU}
2 {V}/{^}: “Copy” i {OK}
3 Select the handset to copy to by
pressing the desired handset
number ({1} – {6}).
LWhen an item has been copied,
“Completed“ is displayed.
LTo continue copying another item:
{V}/{^}: “Yes” i {OK} i Find
the desired item. i {OK}
4
{OFF}
Copying all items
1 {k} i {MENU}
2 {V}/{^}: “Copy all” i {OK}
3 Select the handset to copy to by
pressing the desired handset
number ({1} – {6}).
LWhen all items have been copied,
“Completed“ is displayed.
4
{OFF}
20
Caller ID Service
the phonebook is displayed and logged
in the caller list.
Using Caller ID service
Call Waiting Caller ID display
This unit is Caller ID compatible. To use
Caller ID features, you must subscribe
to Caller ID service of your telephone
service provider.
If you subscribe to both Caller ID and
Call Waiting with Caller ID services, the
2nd caller’s information is displayed
after you hear a Call Waiting tone (page
17). Please contact your telephone
service provider for details and
Caller ID features
When an outside call is being received,
the calling party’s name and phone
number are displayed.
availability of this service in your area.
Caller information for the last 50 callers
is logged in the caller list by the most
recent call to the oldest.
Caller list
LGenerally caller information is
displayed from the 2nd ring.
LIf the unit cannot receive caller
information, the following is
displayed:
– “Out of area”: The caller dialed
from an area which does not
provide Caller ID service.
– “Private caller”: The caller
requested not to send caller
information.
– “Long distance”: The caller
called you long distance.
Viewing the caller list and
calling back
1 {MENU}
2 {V}/{^}: “View Caller ID” i
{OK}
3 Press {V} to search from the most
recent call, or {^} to search from the
oldest call.
4 To call back, press {C}.
To exit, press {OFF}.
Note:
LIf the unit is connected to a PBX
system, caller information may not be
received properly. Consult your PBX
supplier.
LA Q is displayed in caller information
which has already been viewed or
answered.
Editing a caller’s phone
Missed calls
number before calling back
You can edit a phone number in the
caller list by removing its area code and/
or the long distance code “1”.
If a call is not answered, the unit treats
the call as a missed call. The number of
missed calls is shown on the display.
This lets you know if you should view
the caller list to see who called while
you were out.
1 {MENU}
2 {V}/{^}: “View Caller ID” i
{OK}
Custom name display
3 {V}/{^}: Selectthe desireditem. i
{MENU}
When the Caller ID number is received
and it matches a phone number stored
in the phonebook, the stored name from
4 {V}/{^}: “Edit & Save” i {OK}
21
Caller ID Service
5 Press {MENU} repeatedly until the
phone number is shown in the
desired format.
LIf you move to another area, you can
turn this feature off to erase
previously edited area codes. To use
this feature again, turn it on and
reprogram the area codes you want to
edit once again.
1 Local phone number
Ex:
321-5555
2 Area code – Local phone number
Ex:
555-321-5555
3 1 – Area code – Local phone
Storing caller information
into the phonebook
number
Ex:
1-555-321-5555
1 {MENU}
6 {C}
2 {V}/{^}: “View Caller ID” i
{OK}
Caller ID number auto edit
feature
3 {V}/{^}: Select the desired item. i
{MENU}
Once you call back an edited number,
the unit will remember the Area Code
and Format of the Edited Number. Next
time when someone calls from the
same Area Code, caller information will
be customized by the unit as follows:
– When the call is being received, the
Caller ID number will be displayed in
the same Format as the Edited
Number.
– After the call is ended, the phone
number of the caller, when reviewed
from the Caller list, will be displayed in
the same Format as the Edited
Number.
4 {V}/{^}: “Edit & Save” i {OK}
LTo edit the number, press {MENU}
repeatedly until the phone number
is shown in the desired format.
5 {k}
6 Edit the name if necessary (see the
character table, page 18). i {OK}
7 Edit the phone number if necessary.
i {OK}
8 {V}/{^}:
“
Save
”
i
{OK
}
i
{OFF}
Erasing caller information
For example, you can use this feature to
set the unit to ignore the area code of
callers in your area code, so that you
can call these local numbers using
caller information without dialing the
area code.
To activate this feature, you must edit
an item in the caller list, then call that
number. After that, phone numbers from
that caller’s area code are edited
automatically.
1 {MENU}
2 {V}/{^}: “View Caller ID” i
{OK}
3 {V}/{^}: Select the desired item.
4 {MENU}
5 {V}/{^}: “Erase” i {OK}
LTo erase all items, select “Erase
all“. i {OK}
6 {V}/{^}: “Yes” i {OK} i {OFF}
This feature can be turned on or off
(page 24).
Note:
LIf you erase an item, you can also
Note:
press
{CLEAR} in step 4, then skip to
LPhone numbers from the 4 most
recently edited area codes are
automatically edited.
step 6.
22
Programming
Programmable settings
You can customize the unit by programming the following features using the handset.
Programming by scrolling through the display menus
1 {MENU}
2 Press {V} or {^} to select the desired menu. i {OK}
LIf there is a sub-menu(s), press {V} or {^} to select the desired item. i {OK}
3 Press {V} or {^} to select the desired setting. i {OK}
LThis step may vary depending on the feature being programmed.
4
{OFF}
Note:
LIn the following table, < > indicates the default setting.
Main menu
Sub-menu 1
Sub-menu 2
Page
21
View Caller ID
–
–
–
–
–
–
Answering device Play new msg.
28
Play all msg.
28
Record greeting*1
27
Answer on*1
Answer off*1
Default: Answer on
26
Play greeting
Erase message
–
27
28
27
31
Erase all*1
Erase greeting*1
Settings
Remote code*1
Default: 111
Ring count*1
<4 rings>
Recording time*1
<3 min>
Call screening*1
<On>
Voice prompt*1
<English>
31
32
32
14
25
Alarm
–
–
23
Programming
Main menu
Sub-menu 1
Sub-menu 2
Page
18
Ph.book settings New entry
Copy all
–
–
–
20
Erase all
19
Handset settings Ringer settings
Ringer volume
–
<Level 6>
Ringer tone*2
–
<Tone 1>
Display settings
Change language
14
<English>
Contrast<Level 3>
HS registration
Deregistration
–
Registration
35
35
Other settings
Message alert
<Off>
32
33
Key tone*3 <On>
–
Auto talk*4 <Off>
17
22
Caller ID edit
<On>
Set date & time Date and time*1
–
–
15
–
Time adjustment*1, *5
<Caller ID[auto]>
Set tel line
Set dial mode*1
<Tone>
Set flash time*1, *6
<700ms>
–
–
–
14
17
25
Customer support
–
*1 If you program these settings using one of the handsets, you do not need to
program the same item using another handset.
*2 If you subscribe to a distinctive ring service (such as IDENTA-RING), select a tone
(tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers.
The preset melodies in this product are used with permission of © 2006
Copyrights Vision Inc.
*3 Turn this feature off if you prefer not to hear key tones while you are dialing or
pressing any keys, including confirmation tones and error tones.
*4 If you subscribe to Caller ID service and want to view the caller’s information after
lifting up the handset to answer a call, turn off this feature.
24
Programming
*5 This feature allows the unit to automatically adjust the date and time setting when
caller information is received. To use this feature, set the date and time first.
*6 The flash time depends on your telephone exchange or host PBX. Consult your
PBX supplier if necessary. The setting should stay at “700ms” unless pressing
{FLASH} fails to pick up the call waiting call.
Alarm
An alarm will sound once for 3 minutes at the set time. Set the date and time
beforehand (page 15).
1 {MENU}
2 {V}/{^}: “Alarm” i Press {OK} 2 times.
3 {V}/{^}: Select the desired alarm mode. i {OK}
Off
Turns alarm off. Press {OK} again, then press {OFF} to exit.
The alarm sounds once at the set time. Enter the desired date.
An alarm sounds daily at the set time.
Once
Daily
4 Set the desired time. i {OK}
5 {V}/{^}: Select the desired ringer tone. i {OK}
L We recommend selecting a different ringer tone from outside call.
6 {V}/{^}: “Save” i {OK} i {OFF}
Note:
LTo stop the alarm, press any dial key or place the handset on the base unit or
charger.
LWhen the handset is in use, the alarm will not sound until the handset is in standby
mode.
LIf you select “Once“, the setting will change to “Off“ after the alarm sounds.
LWhen the ringer volume is set to off, the handset rings at the low level for alarm.
Customer support
The handset can display the Internet address where you can download the operating
instructions or get further information for this product using your computer.
1 {MENU}
2 {V}/{^}: “Customer support” i {OK} i {OFF}
25
Answering System
Answering system
Turning the answering
system on/off
This unit contains an answering system
which can answer and record calls for
you when you are unavailable to
answer the phone.
Base unit
Press {ANSWER ON} to turn on/off the
answering system.
Important:
LOnly 1 person can access the
answering system at a time.
LWhen callers leave messages, the
unit records the day and time of each
message. Make sure the date and
time have been correctly set (page
15).
LWhen the answering system is turned
on, the ANSWER ON indicator lights.
LWhen the answering system is turned
off, the ANSWER ON indicator turns
off.
Handset
1 {MENU}
Memory capacity
2 {V}/{^}: “Answering device” i
The total recording capacity (including
your greeting message) is about 16
minutes.
A maximum of 64 messages can be
recorded.
{OK}
3 {V}/{^}: “Answer on” or “Answer
off“i {OK} i {OFF}
LIf the message memory becomes full,
the MESSAGE indicator flashes
rapidly (if the answering system is
turned on). Erase unnecessary
messages (page 28).
Screening calls
While a caller is leaving a message, you
can listen to the call through the
handset’s speaker.
You can answer the call by pressing
{C} on the handset.
LWhen the message memory
becomes full, the greeting message is
different depending on your situation:
– If you use the prerecorded greeting
message, the unit automatically
switches to another prerecorded
greeting message asking callers to
call again later.
Note:
LTo turn this feature off, see page 32.
– If you recorded your own greeting
message, the same message is still
announced to callers even though
their messages are not recorded.
26
Answering System
3 {V}/{^}: “Play greeting” i
{OK} i {OFF}
Greeting message
Erasing your greeting
message
When the unit answers a call, callers
are greeted by a greeting message. You
can record your own greeting message
or use a prerecorded greeting
message.
1 {MENU}
2 {V}/{^}: “Answering device” i
{OK}
3 {V}/{^}: “Erase message” i
Recording your greeting
message
You can record your own greeting
message (max. 2 minutes and 30
seconds). If you do not record a
greeting message, a prerecorded
greeting message is used.
{OK}
4 {V}/{^}: “Erase greeting” i
{OK}
5 {V}/{^}: “Yes“ i {OK} i {OFF}
1 {MENU}
2 {V}/{^}: “Answering device” i
{OK}
3 {V}/{^}: “Record greeting” i
{OK}
4 After the handset beeps, speak
clearly about 20 cm (8 inches) away
from the microphone.
5 To stop recording, press {OK}.
6 {OFF}
Using a prerecorded greeting
message
If you erase or do not record your own
greeting message, the unit plays a
prerecorded greeting message for
callers and ask them to leave
messages.
Playing back the greeting
message
1 {MENU}
2 {V}/{^}: “Answering device” i
{OK}
27
Answering System
Listeningtomessages Listeningtomessages
using the base unit
using the handset
When new messages have been
recorded, the MESSAGE indicator on
the base unit flashes.
When new messages have been
recorded:
– “New message” is displayed.
– The message indicator on the
handset flashes slowly if the message
alert feature is turned on (page 32).
Press {MESSAGE}.
LThe base unit plays new messages.
LWhen you have no new messages,
the base unit plays back all
messages.
1 {MENU}
2 {V}/{^}: “Answering device” i
{OK}
Operating the answering
system
3 {V}/{^}: “Play new msg.” or “Play
all msg.“ i {OK}
4 When finished, press {OFF}.
Key
Operation
Note:
{>} or {<}
Adjust the speaker
volume
LTo switch to the receiver, press {C}.
(during playback)
Calling back (Caller ID subscribers
only)
If caller information was received for the
call, you can call the caller back while
listening to a message.
{<}
Repeat message
(during playback)*1
{>}
Skip message
(during playback)
{STOP}
Stop playback
1 Press {MENU} during playback.
{ERASE}
Erase message
currently playing
2 {V}/{^}: “Edit & Call” i {OK}
3 Press {MENU} repeatedly until the
phone number is shown in the
desired format.
*1 If pressed within the first 5 seconds
of a message, the previous
message is played.
4 {C}
Erasing all messages
Erasing all messages
Press {ERASE} 2 times while the unit is
not being used.
1 {MENU}
2 {V}/{^}: “Answering device” i
{OK}
3 {V}/{^}: “Erase message” i
{OK}
4 {V}/{^}: “Erase all” i {OK}
5 {V}{^}: “Yes“ i {OK} i {OFF}
28
Answering System
*2 You can also erase as follows:
{CLEAR} i {V}/{^}: “Yes” i
{OK}
Operating the answering
system
You can also operate the answering
system by pressing dial keys on the
handset. To use the following
commands:
Remote operation
Using a touch tone phone, you can call
your phone number from outside and
access the unit to listen to messages.
The unit’s voice guidance prompts you
to press certain dial keys to perform
different operations.
1
2
{MENU}
{V}/{^}: “Answering device”
i {OK}
Key
Operation
{^} or {V} Adjust the receiver/
speaker volume
Important:
(during playback)
LIn order to operate the answering
system remotely, you must first set a
remote code (page 31). This code
must be entered each time you
operate the answering system
remotely.
{1} or {<} Repeat message
(during playback)*1
{2} or {>} Skip message
(during playback)
{3}
Enter the “Settings“
menu
Using the answering system
remotely
{4}
Play new messages
Play all messages
{5}
1 Dial your phone number from a touch
tone phone.
{6}
Play greeting message
2 After the greeting message starts,
enter your remote code (page 31).
LThe unit announces the number of
new messages.
LThe voice guidance informs you of
the available commands. The
announcements are different
depending on the voice guidance
language settings (page 14).
{7}{6}
Record greeting
message
{8}
Turn answering system
on
{9}
Stop (recording,
playback)
{0}
Turn answering system
off
3 Control the unit using remote
commands (page 30).
{*}{4}*2
Erase message
currently playing
4 When finished, hang up.
{*}{5}
Erase all messages
{*}{6}
Erase greeting
message
*1 If pressed within the first 5 seconds
of a message, the previous
message is played.
29
Answering System
Voice guidance
Remote commands
You can press dial keys to access
certain answering system functions
without waiting for the voice guidance to
prompt you.
When the English voice guidance is
selected
During remote operation, the unit’s
voice guidance starts and prompts you
to press {1} to perform a specific
operation, or press {2} to listen to more
available operations. Operations are
presented by voice guidance in the
following order:
Key
Remote command
{1}
Repeat message
(during playback)*1
{2}
Skip message (during
playback)
– Play back all messages
{4}
{5}
{6}
{7}
Play new messages
Play all messages
– Play back new messages
– Record a message
– Erase all messages
Play greeting message
– Record a greeting message
Record greeting
message
Note:
LIf you do not press any dial keys
within 10 seconds after a voice
guidance prompt, the unit
disconnects your call.
{9}
Stop recording
Stop playback*2
Start voice guidance*3
{0}
Turn answering system
off
When the Spanish voice guidance is
selected
{*}{4}
Erase message
currently playing
To start the voice guidance, press {9}.
The voice guidance announces the
available remote commands (page 30).
See the Spanish Quick Guide for
details.
{*}{5}
Erase all messages
{*}{6}
Erase greeting
message (during
greeting message
playback)
Note:
LIf you do not press any dial keys
within 10 seconds after a voice
guidance prompt, the unit
disconnects your call.
{*}{#}
End remote operation
(or hang up)
*1 If pressed within the first 5 seconds
of a message, the previous
message is played.
*2 For English voice guidance only
LTo resume operation, enter a
remote command within 3
seconds, or the voice guidance
starts.
*3 For Spanish voice guidance only
30
Answering System
5 Enter the desired 3-digit remote
code. i {OK} i {OFF}
Turning on the answering
system remotely
If the answering system is off, you can
turn it on remotely.
Ring count
You can change the number of times
the phone rings before the unit answers
calls.
1 Dial your phone number from a touch
tone phone.
The default setting is “4 rings”.
“Toll saver”: The unit answers on
the 2nd ring when new messages have
been recorded, and on the 4th ring
when there are no new messages. If
you call your phone from outside to
listen to new messages (page 29), you
will know that there are no new
messages when the phone rings for the
3rd time. You can then hang up without
being charged for the call.
2 Let the phone ring 15 times.
3 Enter your remote code within 10
seconds after the beep.
LThe unit answers your call with the
greeting message.
LYou can hang up, or enter your
remote code again and begin
remote operation (page 29).
Skipping the greeting
message to leave a message
You can leave a message just as any
outside caller can. Call your phone
number. When the answering system
picks up, press {*} to skip the greeting
message and record your message
after the beep.
1 {MENU}
2 {V}/{^}: “Answering device” i
{OK}
3 {V}/{^}: “Settings” i {OK}
4 {V}/{^}: “Ring count” i {OK}
5 {V}/{^}: Select the desired setting.
6 {OK} i {OFF}
Answering system
settings
For Voice Mail service subscribers
If you subscribe to a flat-rate service
package that includes Caller ID, Call
Waiting, Voice Mail, and unlimited local/
regional/long distance calls, please
note the following:
Remote code
A remote code must be entered when
operating the answering system
remotely. This code prevents
unauthorized parties from listening to
your messages remotely. The default
setting is “111”.
LTo use the Voice Mail service
provided by your telephone service
provider rather than the unit’s
answering system, turn off the
answering system (page 26).
LTo use this unit’s answering system
rather than the Voice Mail service
provided by your telephone service
provider, please contact your
1 {MENU}
2 {V}/{^}: “Answering device” i
{OK}
3 {V}/{^}: “Settings” i {OK}
telephone service provider to
deactivate your Voice Mail service.
4 {V}/{^}: “Remote code” i {OK}
31
Answering System
If your telephone service provider
cannot do this:
2 {V}/{^}: “Handset settings” i
{OK}
– Set this unit’s “Ring count”
setting so that this unit’s answering
system answers calls before the
Voice Mail service of your
telephone service provider does. It
is necessary to check the ring count
required to activate the Voice Mail
service provided by your telephone
service provider before changing
this setting.
– Change the ring count of the Voice
Mail service so that the answering
system can answer the call first. To
do so, consult your telephone
service provider.
3 {V}/{^}: “Other settings” i
{OK}
4 {V}/{^}: “Message alert” i
{OK}
5 {V}/{^}: Select the desired setting.
6 {OK} i {OFF}
Note:
LWhile message alert is on, battery
operating time is shortened (page 11).
Call screening
This feature allows you to monitor a
message from the handset’s speaker
when the answering system is
recording a message. The default
setting is “On“.
Caller’s recording time
You can change the maximum
message recording time allotted to
each caller. The default setting is
“3 min”.
1 {MENU}
2 {V}/{^}: “Answering device” i
{OK}
3 {V}/{^}: “Settings” i {OK}
4 {V}/{^}: “Call screening” i
{OK}
1 {MENU}
2 {V}/{^}: “Answering device” i
{OK}
5 {V}/{^}: Select the desired setting.
6 {OK} i {OFF}
3 {V}/{^}: “Settings” i {OK}
4 {V}/{^}: “Recording time” i
{OK}
5 {V}/{^}: Select the desired setting.
6 {OK} i {OFF}
Message alert
You can select whether or not the
message indicator on the handset
flashes slowly when new messages are
recorded. The default setting is “Off”.
Important:
LIf there are new Voice Mail messages
present (page 33), the message
indicator also flashes slowly.
1 {MENU}
32
Voice Mail Service
Please contact your telephone
service provider for details.
Using Voice Mail
service
Message alert
You can select whether or not the
message indicator on the handset
flashes slowly when there are new
recorded messages in the Voice Mail
system. The default setting is “Off”.
Voice Mail is an automatic answering
service offered by your telephone
service provider. After you subscribe to
this service, the telephone service
provider’s Voice Mail system will
answer calls for you when you are
unavailable to answer the phone or
when your line is busy. Messages are
recorded by the telephone service
provider, not your telephone.
Important:
LIf there are new answering system
messages present (page 26), the
message indicator also flashes
slowly.
Important:
1 {MENU}
LTo use the Voice Mail service
provided by your telephone service
provider rather than the unit’s
answering system, turn off the
answering system (page 26).
2 {V}/{^}: “Handset settings” i
{OK}
3 {V}/{^}: “Other settings” i
{OK}
4 {V}/{^}: “Message alert” i
{OK}
Voice Mail message indication
The unit lets you know that you have
new Voice Mail messages in the
following ways:
– “New Voice Mail“ is displayed on
the handset.
– The message indicator on the
handset flashes slowly if message
alert feature is turned on (page 33).
In order to listen to your Voice Mail
messages, you must dial your
telephone service provider’s Voice Mail
access number.
5 {V}/{^}: Select the desired setting.
6 {OK} i {OFF}
Note:
LWhile message alert is on, battery
operating time is shortened (page 11).
Note:
LIf the handset still indicates there are
new messages even after you have
listened to new messages, turn it off
by pressing and holding {CLEAR}
until the handset beeps.
LThe indication of “New Voice Mail“
may not display properly depending
on availability of this service provider.
33
Multi-unit Operation
2 To stop paging:
Base unit:
Press {LOCATOR}.
Handset:
Intercom
Intercom calls can be made between
handsets
Press {OFF}.
Note:
LIf you receive an outside call while
talking on the intercom, you hear 2
tones. To answer the call, press
{OFF}, then press {C}.
LWhen paging a unit for an intercom
call, the paged unit beeps for 1
minute.
Transferring calls
between handsets,
conference calls
Outside calls can be transferred
between 2 handsets. 2 handsets can
have a conference call with an outside
party.
Making an intercom call
1 During an outside call, press
1 {INTERCOM}
{TRANSFER} to put the call on hold.
2 Select the handset you want to page
by pressing the desired handset
number ({1} – {6}).
2 Select the handset you want to
transfer to by pressing the desired
handset number ({1} – {6}).
LIf you do not wish to announce the
transfer, skip to step 4.
LTo stop paging, press {OFF}.
3 When you finish talking, press
{OFF}.
3 Wait for the paged party to answer.
LIf the paged party does not answer,
press {C} to return to the outside
call.
Answering an intercom call
1 Press {C} or {s} to answer the
page.
4 To complete the transfer:
Press {OFF}.
LThe outside call is being routed to
the handset.
2 When you finish talking, press
{OFF}.
Note:
To establish a conference call:
Press {MENU}. i {1}
LTo leave the conference, press
{OFF}. The other parties can
continue the conversation.
LWhen the ringer volume is set to off,
the handset rings at the low level for
the intercom calls.
Handset locator
You can locate a misplaced handset by
paging it.
Note:
LIf the paged party does not answer
within 1 minute after you hang up,
your phone rings and the call is
returned to your phone. You can
speak to the caller again by pressing
{C}.
1 Base unit:
{LOCATOR}
LThe handset beeps for 1 minute.
34
Multi-unit Operation
3 {V}/{^}: “Registration” i {OK}
4 {V}/{^}: “Deregistration” i
{OK}
Answering transferred calls
Press {C} to answer the page.
LAfter the paging party disconnects,
you can talk to the outside caller.
5 {3}{3}{5} i {OK}
6 Select the handset(s) you want to
cancel by pressing the desired
handset number ({1} – {6}). i
{OK}
LThe selected handset number(s)
flashes.
LTo cancel a selected handset
number, press the number again.
The number stops flashing.
Registering a handset
The included handset and base unit are
preregistered. If for some reason the
handset is not registered to the base
unit, register the handset.
1 Handset:
{MENU}
7 {V}/{^}: “Yes“ i {OK}
8 After “Deregistered“ is displayed,
press {OFF}.
2 {V}/{^}: “Handset settings” i
{OK}
3 {V}/{^}: “Registration” i {OK}
4 {V}/{^}: “HS registration” i
{OK}
5 Base unit:
Press and hold {LOCATOR} until
the registration tone sounds.
LIf all registered handsets start
ringing, press {LOCATOR} to
stop, then repeat this step.
LAfter the base unit beeps, the rest
of the procedure must be
completed within 1 minute and 30
seconds.
6 Handset:
Press {OK}, then wait until a beep
sounds and w stops flashing.
Registering an additional handset
See page 3 for information on the
available model.
Start from step 5.
Deregistering a handset
1 {MENU}
2 {V}/{^}: “Handset settings” i
{OK}
35
Useful Information
3 Insert the hooks on the wall
mounting adaptor into the holes 1
and 2 on the base unit.
Wall mounting (Base
unit only)
2
1
1 Lead the AC adaptor cord and
telephone line cord through the hole
in the wall mounting adaptor in the
direction of the arrow.
2
1
4 Adjust the adaptor to hold the base
unit, then push it in the direction of
the arrow until it clicks into place.
2 Tuck the telephone line cord inside
the wall mounting adaptor (A).
Connect the AC adaptor cord and
telephone line cord (B).
Hook
AC adaptor cord
36
Useful Information
5 Connect the telephone line cord.
Mount the unit by inserting the
mounting pins into the round
openings on the adaptor (for pin 2,
use round cut out at the bottom of the
adaptor if you are using the 4 inches
phone plate), then sliding the unit
down to secure it.
To remove the wall mounting adaptor
While pushing down the release levers
(A), remove the adaptor (B).
A
A
Connect the AC adaptor to power
outlet (page 9).
LThere are two common types of
wall phone plates. The distance
between 1 and 2 may vary
depending on the size of the wall
phone plate installed.
B
1
Belt clip
You can hang the handset on your belt
or pocket using the included belt clip.
83 mm
(
31/4 inches
)
or
102 mm
(4 inches)
To attach the belt clip
2
(120 V AC,
60 Hz)
83 mm
31/4 inches
102 mm
(4 inches)
(
)
1
2
To remove the belt clip
While pressing the top of the clip(A),
pull the right edge in the direction of the
arrow (B).
B
A
37
Useful Information
Headset (optional)
Connecting a headset to the handset
allows hands-free phone
conversations. We recommend using
the Panasonic headset noted on page
5.
LHeadset shown is KX-TCA86.
38
Useful Information
Error messages
If the unit detects a problem, one of the following messages is shown on the display.
Display message
Cause/solution
Busy
LThe called handset is in use.
LThe handset you are calling is too far from the
base unit.
LThere is no handset registered to the base unit
matching the extension number you entered.
LOther units are in use and the system is busy. Try
again later.
Error!!
Failed
LRecording was too short. Try again.
LThe handset you tried to copy phonebook items
to is in use. Try again later.
Incomplete
LThe destination handset’s phonebook memory is
full. Erase unnecessary items from the
destination handset’s phonebook (page 19).
Memory full
LThere is no space to store new items in the
phonebook. Erase unnecessary items (page 19).
Messages full
LThere is no space in memory to record new
messages. Erase unnecessary messages (page
28).
No items stored
LYour phonebook, caller list or redial list is empty.
No link to base.
Moveclosertobase,
try again.
LThe handset has lost communication with the
base unit. Move closer to the base unit, and try
again.
LConfirm that the base unit’s AC adaptor is
plugged in.
LThe handset’s registration may have been
canceled. Re-register the handset (page 35).
Please lift up and
try again.
LA handset button was pressed while the handset
was on the base unit or charger. Lift the handset
and press the button again.
Please set current
date & time.
LIn order to set the alarm, you must first set the
date and time (page 15).
39
Useful Information
Troubleshooting
General use
Problem
Cause/solution
The unit does not work.
LMake sure the batteries are installed correctly
and fully charged (page 10).
LCheck the connections (page 9).
LUnplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
LThe handset has not been registered to the
base unit. Register the handset (page 35).
I cannot hear a dial tone.
LConfirm the telephone line cord is properly
connected (page 9).
LDisconnect the unit from the telephone line and
connect a known working telephone. If the
working telephone operates properly, contact
our service personnel to have the unit repaired.
If the working telephone does not operate
properly, contact your telephone service
provider.
The indicator on the top
right of the handset flashes
slowly.
LNew messages have been recorded. Listen to
the new messages (page 28).
LNew Voice Mail messages have been recorded.
Listen to the new Voice Mail messages (page
33).
Programmable settings
Problem
Cause/solution
I cannot program items.
LProgramming is not possible while either the
base unit or another handset is being used. Try
again later.
While programming, the
handset starts to ring.
LA call is being received. Answer the call and
start again after hanging up.
40
Useful Information
Battery recharge
Problem
Cause/solution
I fully charged the
batteries, but 7
continues to flash.
LClean the charge contacts and charge again
(page 11).
LThe batteries may need to be replaced with a
new ones (page 10).
I fully charged the
LWipe the battery ends (S, T) and the unit
batteries, but the operating
time seems to be short.
contacts with a dry cloth.
The handset display is
blank.
LConfirm that the batteries are properly installed.
LFully charge the batteries (page 10, 11).
Making/answering calls, intercom
Problem
Cause/solution
w is displayed, but I
cannot make a call.
LThe handset and base unit could not
communicate for some reason, such as
interference from other electrical appliances.
Perform the following:
– Move the handset and base unit away from
other electrical appliances.
– Move closer to the base unit.
Static is heard, sound cuts
in and out. Interference
from other electrical units.
LMove the handset and base unit away from
other electrical appliances.
LMove closer to the base unit.
LIf your unit is connected to a telephone line with
DSL service, we recommend connecting a noise
filter between the base unit and the telephone
line jack. Contact your DSL provider for details.
The handset does not ring.
I cannot make a call.
LThe ringer volume is turned off. Adjust it (page
24).
LThe dialing mode may be set incorrectly.
Change the setting (page 14).
LAnother handset is in use. Try again later.
I cannot have a
conversation using the
headset.
LMake sure that an optional headset is
connected properly (page 38).
I cannot make long
distance calls.
LMake sure that you have long distance service.
I cannot page the handset.
LThe called handset is too far from the base unit.
LThe called handset is in use. Try again later.
41
Useful Information
Caller ID
Problem
Cause/solution
The handset does not
display the caller’s name
and/or phone number.
LYou have not subscribed to Caller ID service.
Contact your telephone service provider to
subscribe.
LIf your unit is connected to any additional
telephone equipment such as a Caller ID box or
cordless telephone line jack, disconnect the unit
from the equipment and plug the unit directly
into the wall jack.
LIf your unit is connected to a telephone line with
DSL service, we recommend connecting a noise
filter between the base unit and the telephone
line jack. Contact your DSL provider for details.
LThe name display service may not be available
in some areas. Contact your telephone service
provider for details.
LOther telephone equipment may be interfering
with this unit. Disconnect the other equipment
and try again.
LThe caller requested not to send caller
information (page 21).
LIf a call is being transferred to you, the caller
information is not displayed.
LGenerally, caller information is displayed from
the 2nd ring.
The caller list/incoming
phone numbers are not
edited automatically.
LThe Caller ID number auto edit feature is turned
off. Turn it on and try again (page 24).
LYou need to call back the edited number to
activate Caller ID number auto edit.
I cannot dial the phone
number edited in the caller
list.
LThe phone number you dialed might have an
incorrectly edited pattern (for example, the long
distance “1” or the area code is missing). Edit
the phone number with another pattern (page
21).
42
Useful Information
Problem
Cause/solution
The 2nd caller’s
information is not displayed
during an outside call.
LIn order to use Caller ID, Call Waiting, or Call
Waiting Caller ID (CWID), you must first contact
your telephone service provider and subscribe
to the desired service.
After subscribing, you may need to contact your
telephone service provider again to activate this
specific service, even if you already subscribed
to both Caller ID and Call Waiting with Caller ID
services (CWID).
Answering system
Problem
Cause/solution
I cannot listen to messages
from a remote location.
LA touch tone phone is required for remote
operation.
LEnter the remote code correctly (page 31).
LThe answering system is off. Turn it on (page
31).
The unit does not record
new messages.
LThe answering system is off. Turn it on (page 26,
31).
LThe message memory is full. Erase
unnecessary messages (page 28, 29).
LIf you subscribe to the Voice Mail service,
messages are recorded by the telephone
service provider not your telephone (page 31).
I cannot operate the
answering system.
LSomeone is operating the answering system.
LIf someone is talking on a conference call, you
cannot operate the answering system. Try again
later.
43
Useful Information
FCC and other information
This equipment complies with Part 68
of the FCC rules and the requirements
adopted by the ACTA. On the bottom
of this equipment is a label that
contains, among other information, a
product identifier in the format
US:ACJ----------.
If requested, this number must be
provided to the telephone company.
L Registration No
REN of 0.3).
If this equipment causes harm to the
telephone network, the telephone
company will notify you in advance
that temporary discontinuance of
service may be required. But if
advance notice isn’t practical, the
telephone company will notify the
customer as soon as possible. Also,
you will be advised of your right to file
a complaint with the FCC if you
believe it is necessary.
............(found on the bottom of the
unit)
L Ringer Equivalence No.
(REN).......0.1B
The telephone company may make
changes in its facilities, equipment,
operations or procedures that could
affect the operation of the equipment.
If this happens the telephone company
will provide advance notice in order for
you to make necessary modifications
to maintain uninterrupted service.
A plug and jack used to connect this
equipment to the premises wiring and
telephone network must comply with
the applicable FCC Part 68 rules and
requirements adopted by the ACTA. A
compliant telephone cord and modular
plug is provided with the product. It is
designed to be connected to a
compatible modular jack that is also
compliant.
If trouble is experienced with this
equipment, for repair or warranty
information, please contact a Factory
Service Center or other Authorized
Servicer. If the equipment is causing
harm to the telephone network, the
telephone company may request that
you disconnect the equipment until the
problem is resolved.
The REN is used to determine the
number of devices that may be
connected to a telephone line.
Excessive RENs on a telephone line
may result in the devices not ringing in
response to an incoming call. In most
but not all areas, the sum of RENs
should not exceed five (5.0). To be
certain of the number of devices that
may be connected to a line, as
determined by the total RENs, contact
the local telephone company. For
products approved after July 23, 2001,
the REN for the product is part of the
product identifier that has the format
US:AAAEQ##TXXXX. The digits
represented by ## are the REN
Connection to party line service is
subject to state tariffs. Contact the
state public utility commission, public
service commission or corporation
commission for information.
If your home has specially wired alarm
equipment connected to the telephone
line, ensure the installation of this
equipment does not disable your alarm
equipment. If you have questions
without a decimal point (e.g., 03 is a
44
Useful Information
about what will disable alarm
equipment, consult your telephone
company or a qualified installer.
CAUTION:
Any changes or modifications not
expressly approved by the party
responsible for compliance could void
the user’s authority to operate this
device.
This equipment is hearing aid
compatible as defined by the FCC in
47 CFR Section 68.316.
NOTE:
When you hold the phone to your ear,
noise might be heard in your Hearing
Aid. Some Hearing Aids are not
adequately shielded from external RF
(radio frequency) energy. If noise
occurs, use an optional headset
accessory or the speakerphone option
(if applicable) when using this phone.
Consult with your audiologist or
Hearing Aid manufacturer about the
availability of Hearing Aids which
provide adequate shielding to RF
energy commonly emitted by digital
devices.
This equipment has been tested and
found to comply with the limits for a
Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are
designed to provide reasonable
protection against harmful interference
in a residential installation. This
equipment generates, uses, and can
radiate radio frequency energy and, if
not installed and used in accordance
with the instructions, may cause
harmful interference to radio
communications. However, there is no
guarantee that interference will not
occur in a particular installation. If this
equipment does cause harmful
interference to radio or television
reception, which can be determined by
turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the
following measures:
– Reorient or relocate the receiving
antenna.
– Increase the separation between the
equipment and receiver.
– Connect the equipment into an outlet
on a circuit different from that to
which the receiver is connected.
– Consult the dealer or an experienced
radio/TV technician for help.
WHEN PROGRAMMING
EMERGENCY NUMBERS AND(OR)
MAKING TEST CALLS TO
EMERGENCY NUMBERS:
1) Remain on the line and briefly
explain to the dispatcher the reason
for the call.
2) Perform such activities in the off-
peak hours, such as early morning
or late evenings.
This device complies with Part 15 of
the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful
interference, and (2) this device must
accept any interference received,
including interference that may cause
undesired operation.
Some cordless telephones operate at
frequencies that may cause
interference to nearby TVs and VCRs.
To minimize or prevent such
Privacy of communications may not
be ensured when using this phone.
interference, the base of the cordless
telephone should not be placed near
or on top of a TV or VCR. If
45
Useful Information
interference is experienced, move the
cordless telephone further away from
the TV or VCR. This will often reduce,
or eliminate, interference.
Notice
FCC RF Exposure Warning:
L This product complies with FCC
radiation exposure limits set forth for
an uncontrolled environment.
L To comply with FCC RF exposure
requirements, the base unit must be
installed and operated 20 cm (8
inches) or more between the
product and all person’s body
(excluding extremities of hands,
wrist and feet).
L This product may not be collocated
or operated in conjunction with any
other antenna or transmitter.
L The handset may be carried and
operated with only the specific
provided belt-clip. Other non-tested
belt-clips or similar body-worn
accessories may not comply and
must be avoided.
ENERGY STAR
As an ENERGY STAR® Participant,
Panasonic has determined that this
product meets the ENERGY STAR
guidelines for energy efficiency.
ENERGY STAR is a U.S. registered
mark.
46
Useful Information
Charger: Approx. 51 mm × 81 mm × 91
mm
Specifications
(2 inches × 3 3/16 inches × 3 19
inches)
/
32
■Standard:
■Mass (weight):
DECT 6.0 (Digital Enhanced Cordless
Telecommunications 6.0)
■Number of channels:
60 Duplex Channels
■Frequency range:
1.92 GHz to 1.93 GHz
■Duplex procedure:
TDMA (Time Division Multiple Access)
■Channel spacing:
1,728 kHz
Base unit: Approx. 220 g (0.49 lb.)
Handset: Approx. 140 g (0.31 lb.)
Charger: Approx. 70 g (0.15 lb.)
Note:
LDesign and specifications are subject
to change without notice.
LThe illustrations in these instructions
may vary slightly from the actual
product.
■Bit rate:
1,152 kbit/s
■Modulation:
GFSK (Gaussian Frequency Shift
Keying)
■RF transmission power:
Approx. 100 mW
■Voice coding:
ADPCM 32 kbit/s
■Power source:
120 V AC, 60 Hz
■Power consumption:
Base unit:
Standby: Approx. 1.8 W
Maximum: Approx. 5.0 W
Charger:
Standby: Approx. 0.7 W
Maximum: Approx. 3.5 W
■Operating conditions:
5 °C – 40 °C (41 °F – 104 °F), 20 % – 80
% relative air humidity (dry)
■Dimensions:
Base unit: Approx. 54 mm × 122 mm ×
137 mm
(2 1/8 inches × 4 13 16 inches × 5 3/8
/
inches)
Handset: Approx. 169 mm × 49 mm ×
35 mm
(6 21 32 inches × 1 15 16 inches × 1 3/8
/ /
inches)
47
Useful Information
Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest
Dealer or Service Center; purchase Parts and Accessories; or make Customer
Service and Literature requests by visiting our Web Site at:
or, contact us via the web at:
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
Accessory Purchases
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
or, send your request by E-mail to:
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and
Personal Checks.)
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
48
Useful Information
Warranty
PANASONIC CONSUMER
ELECTRONICS COMPANY, DIVISION
OF PANASONIC CORPORATION OF
NORTH AMERICA
PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park,
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
One Panasonic Way,
Secaucus, New Jersey 07094
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or
workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto
Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the
period indicated on the chart below, which starts with the date of original
purchase (“Limited Warranty period”), at its option either (a) repair your product
with new or refurbished parts, or (b) replace it with a new or a refurbished
product. The decision to repair or replace will be made by the warrantor.
Parts
Labor
One (1) Year
One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor.
During the “Parts” Limited Warranty period, there will be no charge for parts.
You must mail-in your product prepaid during the Limited Warranty period. This
Limited Warranty excludes both parts and labor for batteries, antennas, and
cosmetic parts (cabinet). This Limited Warranty only applies to products
purchased and serviced in the United States or Puerto Rico. This Limited
Warranty is extended only to the original purchaser and only covers products
purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the
product prepaid to:
Panasonic Service and Technology Company Customer Service Center
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300
or fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this
product please call Panasonic at 1-800-332-5368.
When shipping the unit carefully pack, include all accessories, and send it
prepaid, adequately insured and preferably in the original carton. Include a
letter detailing the complaint, a return address and provide a day time phone
number where you can be reached.
49
Useful Information
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE
PURCHASER WILL BE REQUIRED TO FURNISH A SALES
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH
PROOF OF PURCHASE.
Limited Warranty Limits And Exclusions
This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic
damage. The Limited Warranty ALSO DOES NOT COVER damages which
occurred in shipment, or failures which are caused by products not supplied by
the warrantor, or failures which result from accidents, misuse, abuse, neglect,
bug infestation, mishandling, misapplication, alteration, faulty installation, set-
up adjustments, misadjustment of consumer controls, improper maintenance,
power line surge, lightning damage, modification, introduction of sand, humidity
or liquids, commercial use such as hotel, office, restaurant, or other business or
rental use of the product, or service by anyone other than a Factory Service
Center or other Authorized Servicer, or damage that is attributable to acts of
God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE
FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM
THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF
THIS LIMITED WARRANTY. (As examples, this excludes damages for lost
time, lost calls or messages, cost of having someone remove or re-install an
installed unit if applicable, travel to and from the servicer. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED
WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY,
ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied warranty lasts,
so the exclusions may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have
other rights which vary from state to state. If a problem with this product
develops during or after the Limited Warranty period, you may contact your
dealer or Service Center. If the problem is not handled to your satisfaction, then
write to the warrantor’s Consumer Affairs Department at the addresses listed
for the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
50
Index
N
P
Navigator key: 13
Pause: 16
Index
Phonebook: 18
Phonebook copy: 20
Power failure: 9
Pulse service: 17
Recording time: 32
Redial list: 16
Registration: 35
Remote code: 31
Remote operation: 29
Ring count: 31
A
Alarm: 25
Answering calls: 16
Answering system
Erasing messages: 28, 29, 30
Listening to messages: 28, 29, 30
Turning on/off: 26, 29, 30, 31
Auto talk: 17
R
B
C
Battery: 10, 11
Belt clip: 37
Call screening: 26, 32
Call share: 17
Ringer off: 17
Ringer tone: 24
Rotary service: 17
SP-phone: 16
Time adjustment: 24
Toll saver: 31
Call Waiting: 17
S
T
Call Waiting Caller ID: 21
Caller ID edit: 21
Caller ID number auto edit: 22
Caller ID service: 21
Caller list: 21, 22
Chain dial: 19
Tone: 17
Transferring calls: 34
Troubleshooting: 40
TTY: 5, 48
Conference calls: 34
Connections: 9
V
Voice guidance: 30
Voice guidance language: 14
Voice Mail: 31, 33
Volume
Handset ringer: 24
Receiver: 16
Speaker: 16
Wall mounting: 36
Warranty: 48
Customer support: 25
Date and time: 15
Deregistration: 35
Dialing mode: 14
Display
Contrast: 24
Language: 14
D
W
E
F
Error messages: 39
Flash: 17
Flash time: 24
G
H
Greeting message: 27
Handset locator: 34
Headset, optional: 38
Intercom: 34
I
K
M
Key tone: 24
Making calls: 16
Memory capacity (message
recording): 26
Message alert: 32, 33
Missed calls: 21
Mute: 17
51
If you need assistance with setup or operation
3 Call us at: 1-800-211-PANA (1-800-211-7262)
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
When you ship the product
LCarefully pack your unit, preferably in the original carton.
LAttach a letter, detailing the symptom, to the outside of the carton.
LSend the unit to Panasonic Service and Technology Company Customer Service
Center, prepaid and adequately insured.
LDo not send your unit to Panasonic Consumer Electronics Company listed below
or to executive or regional sales offices. These locations do not repair consumer
products.
We recommend keeping a record of the following information for future reference.
Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be
reproduced for internal use only. All other reproduction, in whole or in part, is
prohibited without the written consent of Panasonic Communications Co., Ltd.
© 2007 Panasonic Communications Co., Ltd. All Rights Reserved.
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