Important safety warnings follow.
Be sure to read and observe all
safety warnings in this User’s Guide.
ES3640e MFP User’s Guide
Warning > 3
Contents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
About this guide . . . . . . . . . . . . . . . . . . . . . . . . . 10
Identifying system units . . . . . . . . . . . . . . . . . . . 13
Opening and closing the printer unit top cover . . . . 14
Identifying major components . . . . . . . . . . . . . . . 17
Printer unit . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Scanner unit . . . . . . . . . . . . . . . . . . . . . . . . . 23
Software supplied. . . . . . . . . . . . . . . . . . . . . . . . 25
Printer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Paper recommendations . . . . . . . . . . . . . . . . . 25
Printer unit control panel. . . . . . . . . . . . . . . . . . . 39
Buttons and lights. . . . . . . . . . . . . . . . . . . . . . . . 40
Display Panel messages . . . . . . . . . . . . . . . . . . . 41
Menu (Functions) information . . . . . . . . . . . . . 42
Configuration information . . . . . . . . . . . . . . . . 42
Help mode. . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Display Panel messages . . . . . . . . . . . . . . . . . . . 43
Using the menus . . . . . . . . . . . . . . . . . . . . . . . . 43
Scanner unit control panel. . . . . . . . . . . . . . . . . . 44
Getting started . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
ES3640e MFP User’s Guide
Contents > 4
Turning Off/On. . . . . . . . . . . . . . . . . . . . . . . . . . 47
Turning Off . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using the Drivers CD. . . . . . . . . . . . . . . . . . . . . . 54
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Scanner unit operating information . . . . . . . . . . . 56
Access control . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Logging in . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Logging out . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Image Quality tab. . . . . . . . . . . . . . . . . . . . . . . . 66
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Remote scan mode . . . . . . . . . . . . . . . . . . . . . . . 87
Mailbox send mode. . . . . . . . . . . . . . . . . . . . . . . 88
Consumables and maintenance – printer unit . . 100
Checking consumable/maintenance item usage . . 100
Replacement indications . . . . . . . . . . . . . . . . . . 100
Consumable item order information . . . . . . . . . . 101
Maintenance item order details. . . . . . . . . . . . . . 101
Replacing consumables/maintenance items . . . . . 102
ES3640e MFP User’s Guide
Contents > 5
Emptying the punch chip box
Maintenance – scanner unit . . . . . . . . . . . . . . . . 114
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . 122
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
591, 592, 593, 599/ 643, 645
(paper jam around Finisher) . . . . . . . . . . . . 140
594, 597, 598/ 644, 646 (paper jam in Finisher)143
590 (paper jam in Finisher/Punch unit). . . . . . 148
Check Inverter, paper jam . . . . . . . . . . . . . . 150
Avoiding printer unit paper jams . . . . . . . . . . . . 156
Dealing with unsatisfactory printing . . . . . . . . . . 157
Paper jams – ADF. . . . . . . . . . . . . . . . . . . . . . . 159
Dealing with unsatisfactory copying results . . . . . 159
Staple jams – Finisher (optional accessory) . . . . . 160
ES3640e MFP User’s Guide
Contents > 6
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Appendix A – Display Panel Messages
Appendix B – Menu system (Printer unit). . . . . . 169
Finisher Count . . . . . . . . . . . . . . . . . . . . . . . 170
Print Information example – demonstration
Appendix D – Media support information . . . . . . 188
Printer unit output locations. . . . . . . . . . . . . . . . 192
Finisher unit output locations . . . . . . . . . . . . . . . 194
Appendix E – Auto detection paper sizes . . . . . . 196
Flatbed (document glass) . . . . . . . . . . . . . . . . . 196
ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Appendix F – Scanner unit setup details. . . . . . . 198
Setting up address books . . . . . . . . . . . . . . . . . 198
ES3640e MFP User’s Guide
Contents > 7
Setting up mailboxes . . . . . . . . . . . . . . . . . . . . 199
Scanner unit counter readings . . . . . . . . . . . . . . 204
Setup complete . . . . . . . . . . . . . . . . . . . . . . . . 204
Appendix G– Troubleshooting (network) . . . . . . 205
Cannot send e-mail. . . . . . . . . . . . . . . . . . . . . . 205
Cannot search on LDAP server . . . . . . . . . . . . . . 205
Appendix H – Touch screen setup. . . . . . . . . . . . 207
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
ES3640e MFP User’s Guide
Contents > 8
Introduction
Congratulations on buying an Oki multifunction product (MFP)
which can be used for:
> local printing
> network printing
> copying
> network scanning
The MFP models described in this user’s guide are:
> ES3640e MFP
> ES3640e MFP GA
where GA denotes Graphic Arts capability.
Features
> space-saving, integrated multifunction system
> easy-to-use control panels
> high speed printing, copying and scanning
> EFI Fiery print control and job management software
> Graphic Arts capability with full suite of EFI utilities
including Spot-On and Hot Folder support (ES3640e MFP
GA only)
Additionally, the following optional accessories are available:
> Finisher for stapling or saddle stitching printer output
> Punch unit (to extend Finisher functionality)
> EFI Color Profiler Kit
ES3640e MFP User’s Guide
Introduction > 9
About this guide
NOTE
Images used in this manual may include optional features that
your printer does not have installed. Also, they may omit
features not essential to the description of a particular
function.
This manual is your user’s guide (check the web site,
my.okidata.com, for the most up-to-date version) for your
printer and forms part of the overall user support listed below:
> Software Utitilies guide: to provide an overview of
drivers and utilities provided
This is an electronic document stored on the
Documentation CD.
> This User’s Guide: to help you to become familiar with
your MFP and make the best use of its many features.
Also included are guidelines for troubleshooting and
maintenance to ensure that it performs at its best.
Additionally, information is provided for adding optional
accessories as your needs evolve.
This is an electronic document stored on the
Documentation CD.
> Printing Guide for Windows users and Mac users: to help
you operate your printer unit effectively and efficiently as
a network printer
This is an electronic document stored on the
Documentation CD.
> Configuration Guide: to provide machine configuration
and network configuration information
This is an electronic document stored on the
Documentation CD.
> EFI Fiery documentation suite
These are electronic documents stored on the EFI Utilities
CD.
> Installation Guides: accompany consumable items and
optional accessories to describe how to install them
ES3640e MFP User’s Guide
Introduction > 10
These are paper documents that are packaged with the
consumables and optional accessories.
> Online Help: online information accessible from the
control panels, printer driver and utility software
Online usage
This guide is intended to be read on screen using an Adobe
Acrobat Reader. Use the navigation and viewing tools provided in
Acrobat.
You can access specific information in two ways:
> In the list of bookmarks down the left hand side of your
screen, click on the topic of interest to jump to the
required topic. (If the bookmarks are not available, use
the “Contents” on page 15.)
> In the list of bookmarks, click on Index to jump to the
Index. (If the bookmarks are not available, use the
“Contents” on page 15.) Find the term of interest in the
alphabetically arranged index and click on the associated
page number to jump to the page containing the term.
ES3640e MFP User’s Guide
Introduction > 11
Printing pages
The whole manual, individual pages, or sections may be printed.
The procedure is:
1. From the toolbar, select [File], then [Print] (or press the
Ctrl + P keys).
2.
Choose which pages you wish to print:
(a)
(b)
[All pages], (1), for the entire manual.
[Current page], (2), for the page at which you are
looking.
1
2
3
(c)
[Pages from] and [to], (3), for the range of pages
you specify by entering their page numbers.
3.
Click on [OK].
ES3640e MFP User’s Guide
Introduction > 12
Opening and closing the printer unit top cover
The stand includes hydraulics for moving the scanner shelf up
and down. Use extreme caution.
NEVER ATTEMPT TO RAISE OR LOWER THE SHELF WITHOUT
THE SCANNER BOLTED TO IT. WITHOUT THE WEIGHT OF
THE SCANNER ON IT, THE SHELF COULD RISE RAPIDLY
WHEN RELEASED, POTENTIALLY CAUSING SEVERE INJURY.
1.
Place one hand firmly on the front handle (1) of the scan-
ner shelf, then carefully press the release handle (2) so
that the shelf lifts out of the way.
ES3640e MFP User’s Guide
MFP Overview > 14
2.
To open the top cover, squeeze the top cover handle (1) to
release the catch and raise the cover.
1
3.
To close the top cover, push gently (1) until the cover
stops midway and then push harder (2) to close the cover
completely. Ensure that the cover is securely closed.
ES3640e MFP User’s Guide
MFP Overview > 15
TO PREVENT ANY POSSIBLE CRUSHING OF FINGERS, KEEP
YOUR HANDS AWAY FROM THE POSTS AT THE BACK OF THE
SCANNER STAND WHEN MOVING THE SCANNER SHELF
DOWN.
4.
Place one hand firmly on the front handle of the scanner
shelf, then press the release handle and carefully lower
the scanner shelf, making sure it locks in place.
ES3640e MFP User’s Guide
MFP Overview > 16
Identifying major components
Printer unit
The major components of your printer unit are identified in the
graphics below.
1.
2.
3.
4.
5.
6.
7.
8.
9.
Paper holding arm
Top cover (face-down stacker)
MP Tray (multi-purpose tray)
Tray 1 side cover
Paper size label
Paper gauge
Tray 1 (paper tray)
Control panel
Top cover handle
1
2
3
9
8
7
4
6
5
10. Face-down stacker
ES3640e MFP User’s Guide
MFP Overview > 17
11. Power (on/off) switch
12. Face-up stacker
13. Duplex unit
10
12
13
11
14. Interface unit
ES3640e MFP User’s Guide
MFP Overview > 18
15. Network interface connector
16. Parallel interface connector
17. USB interface connector
NOTE
The three connectors at 17a are for printer unit to scanner unit
interconnection.
18. Power connector
19. Ventilation openings
15
16
17
14
19
17a
18
20. Image drum cartridge and toner cartridge (Cyan)
ES3640e MFP User’s Guide
MFP Overview > 19
21. Image drum cartridge and toner cartridge (Magenta)
22. Image drum cartridge and toner cartridge (Yellow)
23. Image drum cartridge and toner cartridge (Black)
24. Toner cartridge
25. Image drum cartridge
26. Fuser unit
27. LED heads
26
20
21
22
23
27
24
25
28. Belt unit
ES3640e MFP User’s Guide
MFP Overview > 20
29. Drum basket handle
30. Drum basket
30
29
28
ES3640e MFP User’s Guide
MFP Overview > 21
31. High capacity Feeder (HCF) 3 trays
31
ES3640e MFP User’s Guide
MFP Overview > 22
Scanner unit
The major components of your scanner unit are identified in the
graphics below.
Front view
3
2
1
4
5
6
1.
2.
3.
4.
5.
6.
Automatic document feeder (ADF) front cover
ADF paper tray
ADF paper support
Document cover
Control panel
Touch screen display
ES3640e MFP User’s Guide
MFP Overview > 23
Back view
1
2
3
8
4
7
6
5
1.
2.
3.
4.
5.
6.
7.
8.
ADF paper tray, for multi-page documents
ADF cable, to connect the ADF to the main unit
Display port, to connect to printer unit
Control port, to connect to printer unit
ADF port, to connect the ADF cable
Data port, to connect to printer unit
Power jack, to connect to a power source
Power switch, to turn the scanner on/off
ES3640e MFP User’s Guide
MFP Overview > 24
Software supplied
CDs:
> Drivers
Contains PCL and PS drivers, utilities and productivity
software for the PCL driver.
> Documentation
Contains documentation in electronic form to describe how
to use the printer for day-to-day tasks.
> EFI Utilities
Contains all the EFI utility software.
Printer unit
Paper recommendations
Your printer unit will handle a variety of print media, including a
range of paper weights and sizes, transparencies and envelopes.
This section provides general advice on choice of media, and
explains how to use each type.
The best performance will be obtained when using standard
weight 20 – 24 lb (75 – 90 g/m²) paper designed for use in
copiers and laser printers. Suitable types are:
> OKI® Bright White, 32 lb US Bond
> HammerMill® Laser Print Radiant, White, 24 lb US Bond
> Xerox® 4024, 20lb US Bond
Use of heavily embossed or very rough textured paper is not
recommended.
Pre-printed stationery can be used, but the ink must not offset
when exposed to the high fuser temperatures used in the printing
process.
Envelopes should be free from twist, curl or other deformations.
They should also be of the rectangular flap type, with glue that
remains intact when subjected to hot roll pressure fusing used in
this type of printer. Window envelopes are not suitable.
Transparencies should be of the type designed for use in
copiers and laser printers. In particular, avoid office
ES3640e MFP User’s Guide
MFP Overview > 25
transparencies designed for use by hand with marker pens.
These will melt in the fuser and cause damage.
Labels should also be of the type recommended for use in
copiers and laser printers, in which the base carrier page is
entirely covered by labels. Other types of label stock may
damage the printer due to the labels peeling off during the
printing process. Suitable types are:
> Avery White Laser Label types 7162, 7664, 7666 (A4), or
5161 (Letter)
Paper input and output information
The following table relates paper parameters to input trays
(Tray 1 to Tray 4 (numbering from the top) and MP Tray) and to
output areas (Face-down stacker and Face-up stacker).
Type
Size
Weight
input/output
Plain paper
A3, A3 Nobi, A3 Wide,
A4, A5, A6, B4, B5,
Letter, Legal 13,
17 – 57 lb
Any Tray
Any Stacker
Legal 13.5, Legal 14,
Executive, Tabloid,
Tabloid Extra
Custom
W: 3.94 – 12.91 in
L: 5.82 – 18 in
17 – 57 lb
17 – 71 lb
Any Tray
Face-up Stacker
Custom
MP Tray
W: 3.12 – 12.91 in
L: 3.54 – 18 in
Face-up Stacker
Banner
W: Letter width
L: 18 – 48 in
34 lb
recommended
MP Tray
Face-up Stacker
Index card:
3 x 5 in
17 – 71 lb
–
MP Tray
Face-up Stacker
Postcard
–
Tray 1 or MP Tray
Face-up Stacker
ES3640e MFP User’s Guide
MFP Overview > 26
Type
Size
Weight
input/output
Envelope
4.72 x 9.25 in
3.54 x 8.07 in
9.25 x 4.72 in
9.25 x 4.13 in
9.45 x 13.07 in
8.50 x 10.91 in
4.69 x 7.76 in
8.27 x 11.69 in
23 lb
MP Tray
Face-up Stacker
12.76 x 9.02 in
9.02 x 6.38 in
8.66 x 4.33 in
8.88 x 3.88 in
9.5 x 4.13 in
7.5 x 3.88 in
Based on
24 lb paper
Labels
A4, Letter, B5
A4, Letter
0.004 –
0.008 in
MP Tray
Face-up Stacker
Transparencies
Glossy paper
0.004 in
Tray 1 or MP Tray
Face-up Stacker
Trays and stackers
Trays 1 to 4
Tray 1 is the standard blank paper input tray and can hold up to
530 sheets of 20 lb (75 g/m²) paper. Trays 2 to 4 result in a total
tray capacity of 2120 sheets of 20 lb (75 g/m²) paper.
If you have identical paper stock loaded in another tray (for
example Tray 2 or the MP Tray), you can have the printer
automatically switch to that other tray when the current tray runs
out of paper. This function can be enabled by driver settings
when printing from a Windows application or by a menu setting
when printing from other applications.
MP Tray
The multi-purpose tray is used for media sizes additional to those
of the standard trays, heavier media weights and special media.
The multi-purpose tray can handle the same sizes as the
standard trays but in weights up to 71.3 lb (268 g/m²). For very
heavy paper stock use the face-up paper stacker. This ensures
that the paper path through the printer is almost straight.
ES3640e MFP User’s Guide
MFP Overview > 27
The multi-purpose tray can feed paper widths as small as 3in
(76.2 mm) and lengths up to 47.24 in (1200 mm). For banner
printing, recommended sizes are Letter wide, 35.43 in and
47.24 in long and weight 34 lb (128 g/m²).
Use the multi-purpose tray for printing on envelopes and
transparencies. Up to 100 sheets of transparencies or 25
envelopes can be loaded at one time, subject to a maximum
stacking depth of 1 in.
Paper or transparencies should be loaded print side up and top
edge into the printer. Do not use the duplex (two-sided printing)
function for transparencies.
Face-down stacker
The face-down stacker on the top of the printer can hold up to
500 sheets of 20 lb (80 g/m²) standard paper, and can handle
paper stocks from 17 – 57 lb (64 – 216 g/m²). Pages printed in
reading order (page 1 first) will be sorted in reading order (last
page on top, facing down).
Face-up stacker
The face-up stacker should be opened and the tray extension
pulled out when required for use. (With the face-up stacker either
open or closed, the driver setting of Face Down will successfully
direct prints to the Face-Down stacker.)
The face-up stacker can hold up to 250 sheets of 20 lb (80 g/m²)
standard paper and can handle stocks up to 71.3 lb (268 g/m²).
Always use this stacker and the multi-purpose feeder for paper
stocks heavier than 57 lb (216 g/m²).
Duplex unit
This unit provides automatic two-sided printing on plain paper
fed from Trays 1 – 4 or the MP Tray. Applicable paper sizes are
A6, A5, B5, B5LEF, Executive, A4, A4LEF, Letter, LetterLEF,
Legal 13 in, Legal 13.5 in, Legal 14 in, B4, Tabloid, Tabloid Extra,
A3, A3 Wide, A3 Nobi, Custom size (3.9 – 12.9 in wide, 5.8 –
18 in long), using paper stocks in the range 20 – 32 lb (75 –
120 g/m²).
ES3640e MFP User’s Guide
MFP Overview > 28
Tray and stacker examples
Loading Trays 1 to 4
Tray 1 is used in the following example.
1.
2.
Pull out the tray.
Press the paper rear stopper tab (1) and adjust the tab to
the required paper size.
1
3.
Fan the paper to be loaded then tap the edges of the stack
on a flat surface to make it flush.
4.
Load the paper (face down and top edge towards the right
for letterhead paper), press the tab (2) on the paper guide
and adjust the guides (3) for a snug fit to the paper.
To avoid paper jams:
ES3640e MFP User’s Guide
MFP Overview > 29
> Do not leave space between the paper and the guides
and rear stopper.
> Do not overfill the paper tray. Capacity depends on the
paper type.
> Do not load damaged paper.
> Do not load paper of different sizes or types at the
same time.
3
2
5.
Gently push the tray back into the printer.
ES3640e MFP User’s Guide
MFP Overview > 30
Using the MP Tray
1.
Squeeze the handle (1) and open the multi-purpose tray.
1
2.
Fold out the paper support section and swivel out the
extension supports (2).
3
2
3.
Adjust the paper guides (3) to the size of the paper being
used.
ES3640e MFP User’s Guide
MFP Overview > 31
4.
Fan the paper to be loaded then tap the edges of the stack
on a flat surface to make it flush.
5.
Load the paper.
> For single-sided printing on letterhead, load the paper
into the multi-purpose tray with pre-printed side up
and top edge into the printer unit.
> For two-sided (duplex) printing on letterhead, load the
paper with pre-printed side down and top edge away
from the printer unit.
> Envelopes should be loaded face-up with long edge
into the printer. Do not select duplex printing on
envelopes.
> Do not leave space between the paper and the guides.
ES3640e MFP User’s Guide
MFP Overview > 32
> Do not exceed the paper capacity of approximately 230
sheets, 100 transparencies or 25 envelopes. Maximum
stacking depth is 1in.
ES3640e MFP User’s Guide
MFP Overview > 33
Using the stackers
Face-down stacker
When the face-up stacker (1) on the left side of the printer is
closed (its normal position), paper is ejected to the face-down
stacker on the top of the printer unit.
1
Face-up stacker
The face-up exit path is used for heavy paper (cardstock etc.),
envelopes, transparencies, and labels.
1.
Open the stacker (1).
1
ES3640e MFP User’s Guide
MFP Overview > 34
2.
Flip out the paper support (2).
2
3.
Swivel out the paper support extension (3).
3
ES3640e MFP User’s Guide
MFP Overview > 35
Scanner unit
Paper recommendations
The ADF can handle up to 50 sheets of 11.8 in x 17 in paper, of
weight 16 – 28 lb (60 – 105 g/m²).
The glass can handle paper sizes up to 11.8 in x 17 in and the
document cover can be left open to accommodate book
thickness.
Use the glass and not the ADF for scanning documents that:
have a smooth surface e.g. photographic, coated or glossy
paper
are folded, creased, curled or otherwise deformed
are not rectangular
have labels attached or have other surface unevenness
are less then 100mm in width or less than 180mm in
length. Such documents may cause feed errors or skew in
the ADF.
Loading the ADF
For documents of size Letter, the following orientation is
recommended:
> Copy Mode: document face up, top of the document away
from the user
> Scan to E-Mail, Scan to FTP, Scan to Mailbox, Scan to Hold
Queue, Remote Tool: document face up, top of document
to left of user
1.
Ensure your document is free of staples and clips and has
no ragged edges.
2.
If you are loading multiple pages (up to a maximum of
50), fan the pages to avoid potential paper jams then tap
the edges of the stack on a flat surface to make it flush.
ES3640e MFP User’s Guide
MFP Overview > 36
3.
With the text face up, introduce the document far enough
into the ADF to be able to adjust the paper guide (1) to
center the document in the ADF.
1
4.
Release the document gently into the ADF.
ES3640e MFP User’s Guide
MFP Overview > 37
Loading the document glass (flatbed)
For documents of size Letter, the following orientation is
recommended:
> Copy Mode: document face down, top of the document
toward the user
> Scan to E-Mail, Scan to FTP, Scan to Mailbox, Scan to Hold
Queue, Remote Tool: document face down, top of
document to left of user
1.
2.
Open the document cover to reveal the glass.
Place your document with text face down on the glass,
aligning it to the upper left corner of the glass.
3.
Close the document cover.
ES3640e MFP User’s Guide
MFP Overview > 38
Control panels
Control of your MFP is via two control panels, one located on the
printer unit and the other on the scanner unit. The two control
panels are complementary to each other and work together as
component parts of the overall system. For example, a message
on the scanner unit control panel will redirect you to the printer
control panel if the situation requires it.
Printer unit control panel
The control panel can be swivelled to 90° (maximum) upwards
from its base position (1) as required for ease of use.
1
ES3640e MFP User’s Guide
Control panels > 39
Buttons and lights
The parts of the control panel are identified and briefly explained
below:
1.
2.
Shutdown/Restart button
Press and hold down for a soft shutdown. You can then
press this button again for a restart or use the Power
switch to turn off the printer completely.
Ready light
On: indicates ready to print
Flashing: indicates processing print data
Off: indicates unable to receive data (offline)
Attention light
3.
Off: indicates normal operation
Flashing: indicates error(s) present but printing can
continue
On: indicates error(s) present and printing cannot continue
4.
5.
Display panel
Displays status and setup information for the printer and
user help information in your chosen language
Up-arrow button
Enters menu mode and enables upward movement
through the displayed list of menu items
ES3640e MFP User’s Guide
Control panels > 40
6.
Down-arrow button
Enters menu mode and enables downward movement
through the displayed list of menu items
7.
8.
Back button
Returns to the previous higher level menu item
Enter button
Enters menu mode and selects the menu item highlighted
in the display panel
9.
Online button
Switches between online (printer unit ready to receive
data) and offline (printer unit not ready to receive data)
10. Cancel button
Cancels current print job
11. Help button
Provides additional textual or image data to supplement
what is displayed on the display panel
Display Panel messages
There are four types of display panel message:
> Status information
> Menu (functions) information
> Configuration information
> Help information
Status information
Status information is associated with three printer unit states:
In the Information state, such as idling or printing, the
printer unit is able to process print jobs.
In the Warning state, the printer unit has encountered
some minor problem but is still able to process print jobs.
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In the Error state, the printer unit has encountered a
problem and cannot continue printing until the user has
intervened and removed the cause of the trouble.
The top two lines of the display panel show the printer unit
status. The bottom of the display panel normally shows a bar
chart of the toner usage.
Menu (Functions) information
There are three types of menu (functions) information:
User menus: accessed by pressing the Enter button, Up-
arrow or Down-arrow button on the control panel. These
menus are available to the general user to make various
settings that are used in the running of the printer unit.
Administrator menu: accessed by pressing the Enter
button for more than 2 seconds while turning on the printer
power supply (including Restart). Available to
administrator level users. Restricts the changes that
general users can make via the user menus.
System maintenance menu: accessed by pressing the Up-
arrow and Down-arrow buttons together for more than
2 seconds while turning on the printer unit power supply
(including Restart). Available to support staff to allow
printer unit configurations and special functions to be set.
Configuration information
Configuration information displays printer unit
configuration information such as internal firmware
versions.
Menu options at each level can be scrolled through by moving the
highlight with the Up-arrow/Down-arrow buttons and a
highlighted option at that level can be selected by pressing the
Enter button. When the lowest level menu has been selected,
you can change the setting for that menu by selecting the
required highlighted value from a list or by entering a numeric
value. In other cases, you can display or print configuration
information.
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Help mode
displays that will help you correct the error.
Display Panel messages
The display panel messages, supplemented by the Help
explanatory. More information on typical messages is provided in
“Appendix A – Display Panel Messages (Printer unit)” on
page 167.
Using the menus
NOTE
Menu details are given in “Appendix B – Menu system (Printer
unit)” on page 169 for reference.
The Enter, Up-arrow, Down-arrow and Back buttons are used
to move through the printer menus. You can adjust settings (e.g.
set the paper size for Tray 1) or view information (e.g. how much
is left of a selected consumable).
Many of these menu settings can be, and often are, overridden
by settings in the Windows printer drivers. However, several of
the driver settings can be left at "Printer Setting," which will then
default to the settings entered in these printer menus.
The steps involved in using the menus are typically as follows:
1.
Ensure that the display panel indicates that the printer
unit is ready to print.
2.
Enter User menu mode by pressing either the Enter
button or the Up-arrow or Down-arrow button and
press the latter two repeatedly until the desired menu is
highlighted in the displayed list.
3.
4.
Press the Enter button to select this menu.
Press the Up-arrow or Down-arrow buttons repeatedly
until the desired Item is highlighted.
5.
6.
Press the Enter button to select this Item.
Press the Up-arrow or Down-arrow buttons repeatedly
until the desired Value is highlighted.
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7.
8.
Press the Enter button to select this Value. (If you are
setting a parameter, ensure that an asterisk (*) appears
beside the selected parameter Value.)
Press the Online button to exit menu mode and return to
the ready to print status.
Refer to the section entitled “Getting started” on page 47 and
“Appendix B – Menu system (Printer unit)” on page 169 for
examples of using the menus.
Scanner unit control panel
The parts of the control panel are identified and briefly explained
below:
4
4a
5
6
7
8
9 10
4b
1
2
3
11
12
13
14
15
16
17
18
20 19
1.
Menu button
Starts/ends an LCD image adjustment feature OSD menu
to adjust brightness, contrast, image position etc. For
further details, refer to “Appendix H – Touch screen setup”
on page 207.
2.
3.
Up-arrow button
Lets you step through the LCD image features until a
required feature is reached. When the feature is selected
by pressing the Menu button, this button enables you to
increment the value of the feature. Pressing the Menu
button confirms and sets the new value.
Down-arrow button
Lets you step through the LCD image features until a
required feature is reached. When the feature is selected
by pressing the Menu button, this button enables you to
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decrement the value of the feature. Pressing the Menu
button confirms and sets the new value.
4.
Touch screen display
Enables you to make selections associated with the
copying and scanning functions by touching the screen to
press selected buttons. The screen can be tilted up for ease
of viewing by pulling on handle (4a) and it locks in position.
Use the release control (4b) to enable downward
adjustments.
Be careful not to scratch the display with sharp or pointed
objects e.g. a ballpoint pen as this may impair the display.
5.
6.
7.
8.
9.
COPY button
Pressing this button selects copy mode on the touch
screen.
SCAN TO E-MAIL button
Pressing this button selects e-mail send mode on the touch
screen.
SCAN TO NETWORK button
Pressing this button selects network send mode on the
touch screen for scan to FTP and remote scan functions.
SCAN TO MAILBOX button
Pressing this button selects mailbox send mode on the
touch screen for scanning to a mailbox or to a hold queue.
INTERRUPT button
Pressing this button switches interrupt mode on or off, its
LED being illuminated when interrupt mode is on. Use this
button to interrupt a print job and carry out a scan.
10. POWER SAVE button
Pressing this button switches the scanner unit power save
mode on or off, its LED being illuminated when power save
mode is on.
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11. SETUP button
Pressing this button selects setup mode for address books
or reports, for example. (See “Appendix F – Scanner unit
setup details” on page 198.)
12. HELP button
Pressing this button displays help information on the touch
screen.
13. ATTENTION light
Flashes when operator attention is required e.g after a
paper jam has occurred.
14. POWER light
Is illuminated when the scanner unit is on.
15. RESET button
Pressing this button returns all settings of a selected
function to their default values, but does not stop jobs in
progress.
16. STOP button
Pressing this button stops the scanning process.
17. START button
Pressing this button starts the scanning process.
18. Clear button
Pressing this button clears all text in a selected text box on
the touch panel.
19. Numeric buttons (0 – 9)
Use these buttons to enter number of copies, e-mail
address, scale of copy for example.
20. Period button
Use this button to enter decimal values or in e-mail
addresses.
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Getting started
This section provides information to help you get started with
using your MFP.
Turning Off/On
Turning Off
1.
Printer unit
Press and hold down the Shutdown/Restart button (1)
on the control panel to start the shutdown process.
1
2.
Scanner unit
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When the scanner unit display shows that shut down has
been completed, turn off the scanner unit at the power
switch (1).
1
3.
Use the On/Off switch to turn off the printer unit. Please
wait as this may take a short time.
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Turning On
1. Scanner unit
Turn on the scanner unit at the power switch (1).
1
NOTE
If the display panel shows that you can either turn off or
restart the printer, press Shutdown/Restart to turn on the
printer.
2.
If the printer is turned off (no power), use the On/Off
switch to turn on the printer. Please wait as this may take
a short time.
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3.
Even if you are using your MFP only for printing, please
ensure that the scanner unit is turned on.
Checking current settings
Carry out the following steps to generate a Configuration report
(Menu Map) to confirm that your printer unit is correctly
configured.
1.
2.
3.
Ensure that there is Letter paper in Tray 1 (to be used in
this operation).
Ensure that the display panel indicates that the printer is
ready to print.
Press the Up-arrow or Down-arrow buttons repeatedly
until Print Pages is highlighted.
4.
5.
Press the Enter button to select Print Pages.
Press the Up-arrow or Down-arrow buttons repeatedly
until Configuration is highlighted.
6.
7.
Press the Enter button to select Configuration.
Press the Enter button to execute the command and a
Configuration document is printed.
8.
9.
After printing the configuration document, the printer unit
returns to the ready to print status.
You can use this document to check your printer unit
configuration. System values and installed accessories are
listed at the top of the first page while status values and
settings follow.
Interfaces and connection
Your printer unit is equipped with a selection of data interfaces:
> Parallel – For direct connection to a PC. This port
requires a bi-directional (IEEE 1284 compliant) parallel
cable.
> USB – For connection to a PC running Windows 98 or
above (not Windows 95 upgraded to Windows 98) or
Macintosh. This port requires a cable conforming to USB
version 2.0 or above.
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The printer unit may not work if a USB-compatible device
is connected concurrently with other USB-compatible
machines.
When connecting multiple printer units of the same type,
they appear as *****, ***** (2), ***** (3), etc. These
numbers depend on the order of connecting or turning on
each printer unit.
> Ethernet – For network cable connection.
NOTE
Interface cables are not supplied with your printer unit.
Connecting the parallel interface
1.
Turn off the printer unit and the computer.
2.
Connect a parallel cable between the printer unit and
computer.
3.
Turn on the printer unit and then the computer.
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Connecting the USB interface
Do not connect the USB cable at this time. You will be instructed
when to connect the USB cable when you run the Drivers CD.
If you are connecting your printer unit directly to a stand alone
computer proceed to the section entitled “Using the Drivers CD”.
Connecting the network interface
1.
Turn off the printer unit and the computer.
2.
Remove the protective cover from the network connector
on the printer unit.
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3.
Connect an Ethernet cable between the printer unit and
an Ethernet hub.
4.
Turn on the printer unit and then the computer.
If your printer unit is to be installed as a network printer, please
refer to the relevant section in the Software Installation Guide
and Configuration Guide for further details on how to configure
the network connection before installing the printer drivers.
NOTE
Administrator’s authority is required when installing a network
connection.
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Scanner unit operating information
Access control
If your Administrator has enabled access control on your scanner,
it will automatically start up in access control mode. You will not
be able to use it until you have provided a valid PIN and logged
in. After using it, you will be expected to log out, leaving the
scanner unit in access control mode, unable to be used by
unauthorised users.
NOTE
The PIN is associated with using the Job Accounting Utility and
is the last four digits of the ID used for Job Accounting.
Logging in
1.
At the access control screen, use the numeric keys on the
scanner unit to enter your PIN.
1
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2.
Press the Login button (1) and the default Copy Mode
screen appears, the scanner unit now being available to
use.
Logging out
1
1.
When you have finished using the scanner unit, press the
Logout button (1) to return to the access control screen.
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1.
For detailed status information, press the Status button to
display the status window.
1
2.
Press the Close button to close the status window.
Using the Help facility
To obtain help, press the HELP button on the scanner unit control
panel.
1.
Select a topic and then press the Go To button (1).
1
2.
Navigate and read the help information you need.
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Scanner unit operating information > 59
3.
At any time you can press the Maintenance button (1) to
show the Dealer’s Information screen for dealer contact
information, then press the Close button to return to the
Help screen.
1
2
4.
Press the Close button (2) to leave the Help screen.
Avoiding incompatibility situations
It is possible to request your MFP to carry out instructions that
would involve media incompatibilities e.g. if you are copying an
A4 original with the Reduce/Enlarge setting at 141% (A4 to A3)
and the (printer unit) Tray Selection set at Tray 1 containing A4
media. The MFP will detect such situations and issue a message
to indicate that your request has been cancelled referring you to
this guide.
To avoid an incompatibility such as the above, make sure that
your chosen image size fits on the media size in the selected
printer unit tray.
Other incompatibilities can arise in connection with punching and
stapling requests and information to help you avoid such
requests is presented in “Appendix D – Media support
information” on page 188.
Information about document sizes that can be scanned either on
the document glass or in the ADF when using the default Auto
setting is provided in “Appendix E – Auto detection paper sizes”
on page 196.
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Copying
Documents to be copied are scanned in the scanner unit
(document glass or ADF) and copies are automatically printed in
the printer unit.
Carry out the following steps:
1.
Copy Mode is the default function of the MFP. If required,
press the COPY button on the scanner unit control panel
to show the Copy Mode screen.
2.
3.
4.
Place the document to be copied on the scanner unit glass
or ADF.
Make your selections from the Copy Mode touch screen
tabs (detailed below).
Press the START button to produce your copies.
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Basic Settings tab
1
5
2
3
4
6
7
No
Feature
Options
Description
1
Copies
1-999
Allows you to specify
the number of copies to
be made. The maximum
number of copies that
can be set per job is
999.
2
3
Original Size
Auto, 5.5x8.5,
Allows you to select the
paper size to match the
document size.
5.5x8.5R, 8.5x11,
8.5x11R, 8.5x13,
8.5x14, 11x17, A5,
A5R, A4, A4R, A3, B5,
B5R, B4, Custom
Tray Selection
Auto, Tray 1, Tray 2,
Tray 3, Tray 4, MPTray
Allows you to define the
paper tray for printing.
Auto - Allows for
automatic tray selection
based on the document
image size and/or
scaling setting defined.
4
Reduce/
Enlarge
Auto, Preset,
25% – 400% by 1%,
Select
Allows you to scale the
copy.
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No
Feature
Options
Description
5
Lighter/Darker
Auto, -5 to +5 by 1
Allows you to adjust the
brightness levels for
scanning and printing.
This is not applied
(disabled) if Auto
Exposure is set to ON.
6
Color Mode
Color, B&W
Allows you to select the
color mode of the
output. If Color is
selected, scanned
image is printed in full
color (Image
Type=24bit color).
If B&W is selected,
scanned image is
printed in 8-bit
grayscale. No color
settings are applied.
7
Simplex/
Duplex
1to1 Sided, 1to2 Sided,
2to1 Sided, 2to2 Sided,
Allows you to specify
the original document
image layout and the
desired printed
document image layout.
If you specify 2to1Sided
or 2to2 Sided, set your
original documents on
the ADF.
Simplex/
Duplex
(Duplex
Layout)
Top/Top, Top/Bottom
Allows you to define the
orientation of the front
and back sides of a
duplex page (for
scanning and printing).
NOTE
If you specify Auto for Tray Selection, the MFP automatically
selects the tray (from Trays 1 to 4) that can supply the most
appropriate paper. To print on paper from the MPTray, specify
MPTray for Tray Selection. If your copy is produced on paper
you did not expect to be used, specify the appropriate tray
manually and retry. In Copy Mode, there are limitations on the
combination of Media Type, Media Weight and Paper Size. For
information on paper size combinations, refer to “Appendix D
– Media support information” on page 188.
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Details tab
1
2
4
6
3
5
No
Feature
Options
Description
1
Original Type
Mixed, Text, Photo
Allows you to specify
the type of images on
the document. This
allows automatic (pre-
set) optimization of
image quality settings.
2
N-up
OFF, 2-Up, 4-Up, 8-Up
Allows you to print
multiple pages of the
document to a single
sheet of paper. Layout
orientation and image
order is fixed. If you
specify 8-Up, you can
only make a copy on a
document the same size
as the original
document. If you
specify 2-Up, 4-Up or 8-
Up, set your original
documents on the ADF.
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No
Feature
Options
Description
3
Book Copy
1 to 1 Side,
Book to 1 side,
Book to 2 sides
Allows you to select
how book copies are
printed. If you specify
Book to 1 side or Book
to 2 sides, set your
original document on
the glass.
Book Copy
(Duplex
Layout)
Top/Top, Top/Bottom
Allows you to select
how book copies are
printed on both sides of
the output page.
4
Edge/Center
Erase
Edge
Allows you to block out
the peripheral areas of
the document where
spurious shadows and
borders may arise when
copying with the
document cover open
(such as with books and
magazines) or for other
purposes.
OFF / Top / Bottom /
Left / Right
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
Center
Allows you to block out
a centered rectangular
area of the document
where spurious
shadows and borders
may arise when copying
bound originals (books,
magazines) with the
center spread layout.
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
5
Margin Shift
OFF / Top / Bottom /
Left / Right
Allows you to shift the
document image up /
down / left / right and
sets the margin areas.
Only one of Top /
Bottom / Left / Right
can be set. For 2-sided
output, the front side
and back side margin
shifts may be
separately set. Please
take care to set margin
shifts correctly.
6
Job Build
OFF / ON
Allows you to construct
a single copy job or
scan job from multiple
individual sheets or
originals.
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Image Quality tab
1
3
5
6
2
4
No
Feature
Options
Description
1
Sharpness
-5 to +5 by 1
Allows you to enhance
the image's outline,
letters, lines when
printing.
2
3
Background
Removal
OFF, 1 to 10 by 1
Allows you to block out
the color background of
the image (assuming
document has a color
background) - such that
the background color is
not printed.
Contrast
Auto, -5 to +5 by 1
Allows you to adjust the
contrast levels for
scanning and printing.
This is not applied
(disabled) if Auto is set
to ON.
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No
Feature
Options
Description
4
Color
Saturation
-5 to +5 by 1
Allows you to adjust the
overall color saturation
(neutrally across all
colors) of the image.
Color Saturation is not
available where Color
Mode is set to B&W or
Color Presets is set to
Vivid.
5
6
Resolution
Normal, High Quality
Allows you to select an
appropriate balance
between speed
(normal) and quality
(high quality).
Color Presets
Normal, Vivid, Warm,
Cool
Allows you to select
pre-defined color mode
settings (affects the
overall color tone).
Vivid - increased overall
color saturation.
Warm - increased
overall reddish hue
saturation.
Cool - increased overall
bluish hue saturation.
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Finishing tab
1
3
4
2
No
Feature
Options
Description
1
Staple
OFF / Left Position /
Right Position
Allows you to select the
staple options (and sub-
options) that will be
applied to the
document.
2
Punch
OFF / Left Position /
Right Position
Allows you to select the
punching options (and
sub-options) that will be
applied to the
document.
3
4
Face up/down
Collate
Face up, Face down
Collate, Group
Allows you to select the
output placement and
stacking order.
Collate prints 1 entire
copy/set of the multiple
copy document at a
time (e.g. pages
1,2,3,1,2,3,1,2,3,…)
Group batch prints the
multiple copy document
page by page (e.g.
pages
1,1,1,2,2,2,3,3,3,…)
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Scanning
Your MFP can carry out the following scanning functions:
> E-mail send mode (SCAN TO E-MAIL button)
Scan to e-mail: An original document is scanned and the
data is sent by e-mail as an attachment.
> Network send mode (SCAN TO NETWORK button)
Scan to FTP: An original document is scanned and the data
is sent to an FTP server.
PC remote scan: Under remote control, an original
document is scanned and the data is sent to a host PC.
> Mailbox send mode (SCAN TO MAILBOX button)
Scan to Mailbox: An original document is scanned and the
data is saved in a mailbox.
Scan to Hold Queue: An original document is scanned and
the data is saved in the hold queue.
NOTE
Additional features involving, for example the Fiery Remote
Scan tool or Web Scan Tool for accessing files in the mailbox
are described in the Fiery documentation.
The TIFF file format supported is compliant with the TIFF v6
specification with additional qualifiers for supporting JPEG
compressed images within the TIFF file. Single and multiple
page files are supported. The following TIFF viewers are
recommended: ACD Systems ACDSee, Adobe Photoshop.
E-mail send mode
The main steps in summary are:
(a)
(b)
Press the SCAN TO E-MAIL button.
On the Address tab, enter address and subject
details.
(c)
(d)
On the Message Text tab, enter your e-mail
message.
On the Attachments tab, define your attachment
properties, using the Advanced Settings features as
required.
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(e)
Set your document on the scanner unit and press
START.
These steps are expanded below.
1.
Press the SCAN TO E-MAIL button to display the E-mail
Send Mode screen at the Address tab
1
2
3
4
5
2.
Press the To button (1) and enter an e-mail address via
one of the following buttons:
> Address Book (2)
> LDAP (3)
> Soft Keyboard (4)
> Fax Gateway (5)
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Address Book
1
2
(a)
(b)
Touch on an e-mail address to select it.
Press the Add button (1) to add this address to the
list.
(c)
(d)
Repeat (a) and (b) as required to create the address
list.
Press the OK button (2) to place the list of addresses
in the To destination field.
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LDAP
1
2
3
(a)
(b)
Press the User ID button (1) and enter your user ID
via the soft keyboard then press the OK button.
Press the Password button (2) and enter your
password via the soft keyboard then press the OK
button.
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(c)
Press the Next button (3).
1
2
3
(d)
(e)
Press either the User Name (1) or Mail button (2) to
enter your search value via the soft keyboard, then
press the OK button.
Press the Next button (3).
1
2
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(f)
Select an address from the list displayed and press
the Add button (1) to add this address to your
destination list.
(g)
(h)
Repeat (f) as required to create a destination list.
Press the Complete button (2) to place the list of
addresses in the To destination field.
Soft Keyboard
1
2
(a)
(b)
Enter an address via the soft keyboard.
Press the Add button (1) to add this address to the
list.
(c)
(d)
Repeat (a) and (b) as required to create the address
list.
Press the OK button (2) to place the list of addresses
in the To destination field.
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Fax Gateway
1
2
3
(a)
(b)
(c)
Press the Fax Number button (1), enter a fax
number via the soft keyboard, then press the OK
button.
Press the Recipient Name button (2), enter a
recipient name via the soft keyboard, then press the
OK button.
Press the OK button (3).
3.
4.
Repeat Step 2 as required with the cc and Bcc buttons on
the Address tab.
Press the Subject button on the Address tab and use the
soft keyboard to enter the subject of your e-mail, then
press the OK button.
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5.
Touch the Message Text tab, press the Edit Message
button (1), enter your e-mail message via the soft
keyboard and press the OK button.
1
6.
Touch the Attachments tab.
1
6
2
3
4
5
7
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(a)
(b)
Press the File Name button (1) and enter a name for
your scanned file via the soft keyboard then press
the OK button.
Use the following features as required:
Resolution (2) (150, 200, 300, 400, 600dpi)
Color Mode (3) (Color, Grayscale, B/W)
File Format (4) (JPEG, PDF, TIFF)
Sides (5) (Single, Top/Top, Top/Bottom)
Allows you to define simplex or duplex and the
duplex orientation of front and back sides of a page
for scanning.
URL Link (6) (On, Off)
Select Off to send the scanned image as an
attachment. Select On to send the scanned image as
a URL.
(c)
To access advanced settings, press the Advanced
Settings button (7):
1
2
3
6
4
5
7
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Select from the following features as required:
NO
Feature
Options
Description
1
Original Size
Auto, 5.5x8.5,
Allows you to select the
scanned document size.
5.5x8.5R, 8.5x11,
8.5x11R, 8.5x13,
8.5x14, 11x17, A5,
A5R, A4, A4R, A3, B5,
B5R, B4
2
Original Type
Mixed, Text, Photo
Allows you to specify
the type of images on
the document. This
allows automatic (pre-
set) optimization of
image quality settings.
3
4
Exposure
Job Build
-5 to +5 by 1
OFF / ON
Allows you to select
Brightness level and
Contrast level.
Allows you to construct
a single copy job or
scan job from multiple
individual sheets or
originals.
5
Edge/Center
Erase
OFF / Edge
Allows you to block out
the peripheral areas of
the document where
spurious shadows and
borders may arise when
scanning with the
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
document cover open
(such as with books and
magazines) or for other
purposes.
Center
Allows you to block out
a centered rectangular
area of the document
where spurious
shadows and borders
may arise when
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
scanning bound
originals (books,
magazines) with the
center spread layout.
6
File
Compression
Level
Off, 1 to 10 by 1
Allows you to select
compression level.
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NO
Feature
Options
Description
7
Background
Removal
OFF, 1 to 10 by 1
Allows you to block out
the color background of
the image (assuming
document has a color
background) - such that
the background color is
not displayed.
7.
8.
Place the document to be scanned on the scanner unit
glass or ADF.
Press the START button.
Confirming e-mail transmission
You can check the transmission status of e-mails from:
> Job Log screen: Press the Job Log button to display this
screen.
> E-mail Log Report: To print this report, press the SETUP
button on the scanner unit control panel then press the
Report button followed by the Print button associated with
E-mail Log.
Network send mode – scan to FTP
The main steps in summary are:
(a)
(b)
(c)
(d)
Press the SCAN TO NETWORK button.
Press the FTP Server button (set by default).
On the FTP Server tab, enter the FTP Server name.
On the Attachments tab, define your attachment
properties, using the Advanced Settings features as
required.
(e)
Set your document on the scanner unit and press
START.
These steps are expanded below.
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1.
Press the SCAN TO NETWORK button to display the Net-
work Send Mode screen.
1
2
3
2.
Press the FTP Server button (1) (set by default) and enter
an FTP server name via one of the following buttons:
> Server List (2)
> Soft keyboard (3)
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Server List
1
(a)
(b)
Touch on an FTP server name to select it.
Press the OK button (1) to place the name in the FTP
Server Name box on the FTP Server tab.
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Soft Keyboard
Use the soft keyboard and respective buttons to enter the
following host information:
1
2
3
4
(a)
Basic Information tab: Server name (1), Path (2),
User Name (3), Password (4)
2
4
1
3
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(b)
Extensions tab: Port Number (1), Timeout (2),
Retries (3), Interval (4)
1
2
3
4
5
(c)
(d)
Proxy Information tab: Server Name (1), User Name
(2), Password (3), Port Number (4)
Press the OK button (5) to enter the data and place
the name in the FTP Server Name box on the FTP
Server tab.
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3.
Touch the Attachments tab.
1
2
3
4
5
6
(a)
(b)
Press the File Name button (1) and enter a name for
your scanned file via the soft keyboard then press
the OK button.
Use the following features as required:
Resolution (2)(150, 200, 300, 400, 600dpi)
Color Mode (3)(Color, Grayscale, B/W)
File Format (4)(JPEG, PDF, TIFF)
Sides (5) (Single, Top/Top, Top/Bottom)
Allows you to define simplex or duplex and the
duplex orientation of front and back sides of a page
for scanning.
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(c)
To access advanced settings, press the Advanced
Settings button (6):
1
2
3
6
4
5
7
Select from the following features as required:
No
Feature
Options
Description
1
Original Size
Auto, 5.5x8.5,
Allows you to select the
scanned document size.
5.5x8.5R, 8.5x11,
8.5x11R, 8.5x13,
8.5x14, 11x17, A5,
A5R, A4, A4R, A3, B5,
B5R, B4
2
Original Type
Mixed, Text, Photo
Allows you to specify
the type of images on
the document. This
allows automatic (pre-
set) optimization of
image quality settings.
3
4
Exposure
Job Build
-5 to +5 by 1
OFF / ON
Allows you to select
Brightness level and
Contrast level.
Allows you to construct
a single copy job or
scan job from multiple
individual sheets or
originals.
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No
Feature
Options
Description
5
Edge/Center
Erase
OFF / Edge
Allows you to block out
the peripheral areas of
the document where
spurious shadows and
borders may arise when
scanning with the
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
document cover open
(such as with books and
magazines) or for other
purposes.
Center
Allows you to block out
a centered rectangular
area of the document
where spurious
shadows and borders
may arise when
scanning bound
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
originals (books,
magazines) with the
center spread layout.
6
7
File
Compression
Level
Off, 1 to 10 by 1
OFF, 1 to 10 by 1
Allows you to select
compression level.
Background
Removal
Allows you to block out
the color background of
the image (assuming
document has a color
background) - such that
the background color is
not displayed.
4.
5.
Place the document to be scanned on the scanner unit
glass or ADF.
Press the START button.
Confirming FTP transmission
You can check FTP transmission status from:
> Job Log screen: Press the Job Log button to display this
screen.
> FTP Report: To print this report, press the SETUP button
on the scanner unit control panel then press the Report
button followed by the Print button associated with FTP
Report.
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Remote scan mode
The main steps in summary are:
(a)
(b)
(c)
(d)
(e)
Press the SCAN TO NETWORK button.
Press the Remote Tool button.
Set your document on the scanner unit.
Press the On Line button.
After the document has been scanned under control
of the remote PC, the status returns to Off Line
automatically.
These steps are expanded below.
1.
Press the SCAN TO NETWORK button to display the Net-
work Send Mode screen.
1
2
2.
Press the Remote Tool button (1) to enter PC Remote
Scan mode in the Off Line status.
3.
4.
Set your document on the scanner unit.
Press the On Line button (2) and when the document has
been scanned from the client PC the status will return to
Off Line automatically after a time-out. During On Line
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status, copying and scanning functions from the Scanner
Unit control panel are disabled.
Mailbox send mode
In the context of this section, dealing with scan to mailbox and
scan to hold queue functions, the following table summarizes
mailbox and hold queue properties.
property
mailbox
Hold Queue
Description
Simple file server in the
printer unit hard disk
drive.
A print queue in the
printer unit hard disk
drive.
Quantity
As required.
1
Name allocated
Password control
Direct operations
Yes
Yes
No
No
Create a new mailbox.
Delete a mailbox.
Edit a password.
Save a file in a mailbox.
Delete a file in a
mailbox.
Save a file in the hold
queue.
Remote operations (by
a PC on the network)
Import a file to the PC.
Delete a file.
Preview a file.
Import a file to PC.
Edit a file.
Print a file.
Delete a file.
Rename a file.
Remote operation tools
Fiery Remote Scan
MS Internet Explorer.
Fiery Command Work
Station.
Mailbox send mode – scan to mailbox
The main steps in summary are:
(a)
(b)
(c)
(d)
Press the SCAN TO MAILBOX button.
Press the Mailbox button (set by default).
On the Mailbox tab, enter the mailbox name.
On the Attachments tab, define your attachment
properties, using the Advanced setting features as
required.
(e)
Set your document on the scanner unit.
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(f)
Press the START button on the Scanner Unit control
panel.
These steps are expanded below.
1.
Press the SCAN TO MAILBOX button to display the Mail-
box Send Mode screen.
1
2
3
4
2.
3.
Press the Mailbox button (1) (set by default).
On the Mailbox tab, enter the Mailbox name via one of the
following buttons:
> Mailbox List (2)
> Direct Search (3)
> New Mailbox (4)
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Mailbox List
2
1
(a)
(b)
(c)
Press the Mailbox List button.
Touch a mailbox name to select it.
Press the OK button (1) to begin to enter the name
in the Mailbox Name box on the mailbox tab.
(d)
(e)
To see a list of the files in the selected mailbox, press
the File List button (2).
Enter the password for the selected mailbox on the
password authentication pop-up screen and press
the OK button.
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Direct Search
1
(a)
(b)
Press the Direct Search button.
Use the soft keyboard to enter a mailbox name then
press the OK button (1).
(c)
Use the soft keyboard to enter the associated
mailbox password button then press the OK button.
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New Mailbox
1
2
3
(a)
(b)
Press the New Mailbox button.
Press the Mailbox Name button (1), enter a name for
the new mailbox via the soft keyboard then press
the OK button.
(c)
(d)
Press the Password button (2), enter a password for
the new mailbox via the soft keyboard then press
the OK button.
Press the OK button (3).
4.
If you wish to check the list of files already stored in your
selected mailbox, press the File List button, view the list
then press the OK button.
ES3640e MFP User’s Guide
Scanning > 92
5.
Touch the Attachments tab.
1
2
3
4
5
(a)
(b)
Press the File Name button (1) and enter a name for
your scanned file via the soft keyboard then press
the OK button.
Use the following features as required:
Resolution (2) (150, 200, 300, 400, 600dpi)
Color Mode (3) (Color, Grayscale, B/W)
Sides (4) (Single, Top/Top, Top/Bottom)
Allows you to define simplex or duplex and the
duplex orientation of front and back sides of a page
for scanning.
ES3640e MFP User’s Guide
Scanning > 93
(c)
To access advanced settings, press the Advanced
Settings button (5):
1
2
3
6
4
5
7
Select from the following features as required:
No
Feature
Options
Description
1
Original Size
Auto, 5.5x8.5,
Allows you to select the
scanned document size.
5.5x8.5R, 8.5x11,
8.5x11R, 8.5x13,
8.5x14, 11x17, A5,
A5R, A4, A4R, A3, B5,
B5R, B4
2
Original Type
Mixed, Text, Photo
Allows you to specify
the type of images on
the document. This
allows automatic (pre-
set) optimization of
image quality settings.
3
4
Exposure
Job Build
-5 to +5 by 1
OFF / ON
Allows you to select
Brightness level and
Contrast level.
Allows you to construct
a single copy job or
scan job from multiple
individual sheets or
originals.
ES3640e MFP User’s Guide
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No
Feature
Options
Description
5
Edge/Center
Erase
OFF / Edge
Allows you to block out
the peripheral areas of
the document where
spurious shadows and
borders may arise when
scanning with the
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
document cover open
(such as with books and
magazines) or for other
purposes.
Center
Allows you to block out
a centered rectangular
area of the document
where spurious
shadows and borders
may arise when
scanning bound
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
originals (books,
magazines) with the
center spread layout.
6
7
File
Compression
Level
Off, 1 to 10 by 1
OFF, 1 to 10 by 1
Allows you to select
compression level.
Background
Removal
Allows you to block out
the color background of
the image (assuming
document has a color
background) - such that
the background color is
not displayed.
6.
7.
Place the document to be scanned on the scanner unit
glass or ADF.
Press the START button.
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Mailbox send mode – scan to Hold Queue
The main steps in summary are:
(a)
(b)
(c)
Press the SCAN TO MAILBOX button.
Press the Hold Queue button.
On the Attachments tab, define your attachment
properties, using the Advanced setting features as
required.
(d)
(e)
Set your document on the scanner unit.
Press the START button on the Scanner Unit control
panel.
These steps are expanded below.
1.
Press the SCAN TO MAILBOX button to display the Mail-
box Send Mode screen.
1
2
2.
3.
Press the Hold Queue button (1).
On the Hold Queue tab (2), check the displayed settings
for your scanned file.
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4.
Touch the Attachments tab.
1
2
3
4
5
(a)
(b)
Press the File Name button (1) and enter a name for
your scanned file via the soft keyboard then press
the OK button.
Use the following features as required:
Resolution (2) (150, 200, 300, 400, 600dpi)
Color Mode (3) (Color, Grayscale, B/W)
Sides (4) (Single, Top/Top, Top/Bottom)
Allows you to define simplex or duplex and the
duplex orientation of front and back sides of a page
for scanning.
ES3640e MFP User’s Guide
Scanning > 97
(c)
To access advanced settings, press the Advanced
Settings button (5):
1
2
3
6
4
5
7
Select from the following features as required:
No
Feature
Options
Description
1
Original Size
Auto, 5.5x8.5,
Allows you to select the
scanned document size.
5.5x8.5R, 8.5x11,
8.5x11R, 8.5x13,
8.5x14, 11x17, A5,
A5R, A4, A4R, A3, B5,
B5R, B4
2
Original Type
Mixed, Text, Photo
Allows you to specify
the type of images on
the document. This
allows automatic (pre-
set) optimization of
image quality settings.
3
4
Exposure
Job Build
-5 to +5 by 1
OFF / ON
Allows you to select
Brightness level and
Contrast level.
Allows you to construct
a single copy job or
scan job from multiple
individual sheets or
originals.
ES3640e MFP User’s Guide
Scanning > 98
No
Feature
Options
Description
5
Edge/Center
Erase
OFF / Edge
Allows you to block out
the peripheral areas of
the document where
spurious shadows and
borders may arise when
scanning with the
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
document cover open
(such as with books and
magazines) or for other
purposes.
Center
Allows you to block out
a centered rectangular
area of the document
where spurious
shadows and borders
may arise when
scanning bound
Metric: 0-50mm in
1mm increments
Inch: 0" – 2.0" in 0.1"
increments
originals (books,
magazines) with the
center spread layout.
6
7
File
Compression
Level
OFF, 1 to 10 by 1
OFF, 1 to 10 by 1
Allows you to select
compression level.
Background
Removal
Allows you to block out
the color background of
the image (assuming
document has a color
background) - such that
the background color is
not displayed.
5.
6.
Place the document to be scanned on the scanner unit
glass or ADF.
Press the START button.
ES3640e MFP User’s Guide
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Consumables and maintenance – printer
unit
This section explains how to replace consumable and
maintenance items when due. As a guide, the life expectancy of
these items is:
> Toner — estimated 15,000 Letter pages at 5% coverage.
The printer unit is shipped with sufficient toner for 7,500
Letter pages in the print cartridges.
> Image drum — estimated 30,000 Letter pages at 3 pages
per job — will vary depending on the number of printed
pages per job.
> Transfer belt — Approximately 100,000 Letter pages
> Fuser — Approximately 100,000 Letter pages
Checking consumable/maintenance item usage
At any time, you can check how much of each consumable/
maintenance item is left by using the appropriate menus. For
example, enter the menu system and follow the path:
Configuration>Supplies Life>Cyan Toner
The percentage of Cyan Toner remaining is displayed on the
display panel and the printer unit then returns to the ready to
print status.
Replacement indications
The display panel provides messages to the effect that
consumables/maintenance items are running low or nearing end
of life followed some time later by a message that replacement is
required. You should replace the item as soon as possible after
this message is displayed to avoid the possibility of print quality
being compromised.
The paper feed rollers and the multi-purpose (MP) tray feed
rollers do not have any replacement warning messages.
Recommended replacement: after approximately 120,000 Letter
sheets.
ES3640e MFP User’s Guide
Consumables and maintenance – printer unit > 100
Consumable item order information
Item
Life
Order number
42918924
42918923
42918922
42918921
42918120
42918119
42918118
42918117
42937601
a
a
a
a
b
b
b
b
Toner, Black
15,000 Letter pages
15,000 Letter pages
15,000 Letter pages
15,000 Letter pages
30,000 Letter pages
30,000 Letter pages
30,000 Letter pages
30,000 Letter pages
3 x 3000 staples
Toner, Cyan
Toner, Magenta
Toner, Yellow
Image drum, Black
Image drum, Cyan
Image drum, Magenta
Image drum, Yellow
Staples
a.Estimated life at 5% coverage (printers ship with 7,500 -
page standard toner cartridges).
b.Estimated life, 3 pages per job (will vary depending on
number of printed pages per job).
Maintenance item order details
Item
Life
Order number
Fuser unit
100,000 Letter pages
120V:57102201
230V: 57102202
Belt unit
100,000 Letter pages
57102301
57102401
Waste toner bottle
30,000 Letter pages avg
ES3640e MFP User’s Guide
Consumables and maintenance – printer unit > 101
Replacing consumables/maintenance items
Each consumable or maintenance item comes complete with its
own installation details which give full instructions on
replacement. You are advised to follow these instructions
carefully.
IMPORTANT!
Only use genuine Oki Original consumables to ensure
the best quality and performance from your hardware.
Non-Oki Original products may damage your printer
unit’s performance and invalidate your warranty.
Cleaning the LED heads
You are advised to clean the LED heads:
> any time you replace a toner cartridge (a LED lens cleaner
is enclosed with each replacement toner cartridge)
> if printing is showing signs of faded images, white stripes
or blurred letters
You can use a LED lens cleaner or dry, soft cloth for cleaning the
LED heads.
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The stand includes hydraulics for moving the scanner shelf up
and down. Use extreme caution.
NEVER ATTEMPT TO RAISE OR LOWER THE SHELF WITHOUT
THE SCANNER BOLTED TO IT. WITHOUT THE WEIGHT OF
THE SCANNER ON IT, THE SHELF COULD RISE RAPIDLY
WHEN RELEASED, POTENTIALLY CAUSING SEVERE INJURY.
1.
Place one hand firmly on the front handle (1) of the scan-
ner shelf, then carefully press the release handle (2) so
that the shelf lifts out of the way.
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2.
With an LED lens cleaner or soft cloth, gently wipe each of
the four heads (1). Move the cleaner as shown, using a
clean section of the cleaner with each pass. Be careful not
to damage the guards (2).
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TO PREVENT ANY POSSIBLE CRUSHING OF FINGERS, KEEP
YOUR HANDS AWAY FROM THE POSTS AT THE BACK OF THE
SCANNER STAND WHEN MOVING THE SCANNER SHELF
DOWN.
3.
Place one hand firmly on the front handle of the scanner
shelf, then press the release handle and carefully lower
the scanner shelf, making sure it locks in place.
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Cleaning the paper feed rollers
Clean the paper feed rollers if paper jams frequently occur.
1.
Remove items like a wrist watch or bracelet then use the
Shutdown/Restart button followed by the On/Off
switch to turn the printer unit off.
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2.
Open Tray 1 side cover and pull out the paper guide plate
(1).
1
3.
Remove Tray 1 completely from the printer unit.
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4.
Gaining access through the gap left by Tray 1, wipe the 3
paper feed rollers (2) with a soft cloth lightly moistened
with water.
2
5.
Replace Tray 1.
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6.
Return the paper guide plate to its original position and
close Tray 1 side cover.
7.
Turn on the printer unit.
ES3640e MFP User’s Guide
Consumables and maintenance – printer unit > 109
Cleaning the printer unit casing
1.
Turn the printer unit off by using the Shutdown/Restart
button followed by the On/Off switch.
2.
Wipe the printer unit surface with a soft cloth moistened
sparingly with water or neutral detergent.
3.
Use a soft dry cloth to dry the printer unit surface.
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4.
Turn on the printer unit.
Emptying the punch chip box (Punch unit optional
accessory)
When the display panel indicates that the punch chip box is full,
empty the box as follows:
1.
Operate the Finisher lever and move the Finisher away
from the printer unit.
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2.
Pull out the punch chip box, being careful to keep it level
so as not to spill any chips.
3.
Discard the chips in an appropriate place.
4.
Replace the punch chip box carefully into the Finisher.
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5.
Check that the punch chip box has been replaced correctly
then move the Finisher back into position, being careful
not to trap your fingers.
ES3640e MFP User’s Guide
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Maintenance – scanner unit
Cleaning the ADF
From time to time the pad assembly and feed rollers may become
contaminated with ink, toner particles or paper dust. In this case
the scan module may not feed documents smoothly. If this
occurs, follow the cleaning procedure below.
The stand includes hydraulics for moving the scanner shelf up
and down.
The stand includes hydraulics for moving the scanner shelf up
and down. Use extreme caution.
NEVER ATTEMPT TO RAISE OR LOWER THE SHELF WITHOUT
THE SCANNER BOLTED TO IT. WITHOUT THE WEIGHT OF
THE SCANNER ON IT, THE SHELF COULD RISE RAPIDLY
WHEN RELEASED, POTENTIALLY CAUSING SEVERE INJURY.
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Maintenance – scanner unit - 114
TO PREVENT ANY POSSIBLE CRUSHING OF FINGERS, KEEP
YOUR HANDS AWAY FROM THE POSTS AT THE BACK OF THE
SCANNER STAND WHEN MOVING THE SCANNER SHELF
DOWN.
1.
2.
Moisten a cotton swab with isopropyl alcohol (95%).
Press down the ADF release button (1) and open the ADF
front cover (2).
3
4
2
1
3.
Wipe the feed rollers (3) by moving the swab from side to
side.
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4.
Rotate the rollers forward with your finger and repeat
Step 3 until the rollers are clean. Be careful not to snag or
damage the springs near the pad (4).
5.
6.
Wipe the pad (4) from top to bottom, being careful not to
hook the springs.
Close the ADF front cover (2).
Your machine is now ready to use.
Cleaning the Touch Screen Display
1.
To clean the display surface, use a soft cloth, either dry or
moistened with neutral detergent or ethanol. Do not use
any organic solvents, acid or alkali solutions.
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Maintenance – scanner unit - 116
Cleaning the document glass
The document glass needs to be cleaned occasionally to ensure
optimum image quality and performance.
Clean the glass as follows.
1.
Open the document cover (1).
1
3
2
2.
3.
Moisten a soft, clean cloth with isopropyl alcohol (95%).
Gently wipe the document glass (2) and the white sheet
(3) on the lower side of the document cover to remove
dust or any toner particles.
4.
Close the document cover (1).
Your machine is now ready for use.
ES3640e MFP User’s Guide
Maintenance – scanner unit - 117
Replacing the snap-in pad module
After scanning approximately 100,000 pages through the ADF,
the pad may become worn and you may experience problems
with document feeding. In this case, you are recommended to
replace the pad module by a new one.
Replace the pad module as follows.
Removing the snap-in pad module
1.
Press down the ADF release button (1) and open the ADF
front cover (2).
2
1
ES3640e MFP User’s Guide
Maintenance – scanner unit - 118
2.
Press both arms of the ADF snap-in pad module inward
with your fingers and pull out the ADF snap-in pad
module.
Inserting a new snap-in pad module
1.
Remove the new snap-in pad module from its box.
2.
Press both arms of the snap-in pad module (2) inward
using two fingers.
ES3640e MFP User’s Guide
Maintenance – scanner unit - 119
3.
Push the snap-in pad module into the hole until it snaps
into place.
ES3640e MFP User’s Guide
Maintenance – scanner unit - 120
Optional accessories
This section describes optional accessory equipment for your
MFP. The following accessories are available:
> Finisher (for stapling or saddle stitching printer output)
> Punch unit (to extend Finisher functionality)
Accessory order information
Item
Order number
42940201
Finisher:
4-tray
Finisher Punch Unit:
2-3 hole
42872902
Installing accessories
NOTE
The Finisher and Punch unit must be installed by an authorized
engineer.
For the following accessories, you have to make the appropriate
setting in your printer driver(s):
> Punch unit
> Finisher
Refer to the Printing Guide for driver setting details.
ES3640e MFP User’s Guide
Optional accessories - 121
Troubleshooting
General
If the printer unit display panel does not display anything or is
still in standby mode 10 minutes after switching on, follow the
printer unit shutdown sequence to switch it off. Check all cable
connections before restarting the printer unit. If the problem
persists, contact your dealer.
Networking
The majority of networking troubleshooting is dealt with in the
Fiery Configuration Guide. For specific troubleshooting on e-mail
and LDAP server problems, refer to “Appendix G–
Troubleshooting (network)” on page 205.
Paper jams
This section provides information to help you deal with problems
that may arise when using the MFP. The following paragraphs
describe actions to take in the event of a paper jam and how to
deal with unsatisfactory print results. Display panel messages
about paper jams and relevant actions are given in this section
while a list of other typical messages and suggested responses is
given in “Appendix A – Display Panel Messages (Printer unit)” on
page 167.
Paper jams – printer unit
If a paper jam occurs, a message appears on the display panel in
the printer unit Control Panel. You can press the Help button to
display guidance on how to clear the jam.
For full details of clearing jams, refer to the following paragraphs,
which correspond to the paper jam messages.
ES3640e MFP User’s Guide
Troubleshooting - 122
Open cover, paper jam, tttttt side cover
Tray 1, or any one of Tray 2 to Tray 4, can appear in place of the
tttttt characters in the display panel message. In this example
Tray 1 is used, the procedure being similar for all other trays.
1.
Squeeze the catch (1) on Tray 1 side cover and open the
cover.
1
2.
Holding it by the tab (2), turn the paper guide outward.
2
ES3640e MFP User’s Guide
Troubleshooting - 123
3.
Carefully remove the jammed paper.
4.
Put the paper guide back into position and close Tray 1
side cover.
ES3640e MFP User’s Guide
Troubleshooting - 124
3.
Carefully remove the jammed paper.
4.
Close the side cover.
ES3640e MFP User’s Guide
Troubleshooting - 126
Open cover, paper jam, top cover
The stand includes hydraulics for moving the scanner shelf up
and down. Use extreme caution.
NEVER ATTEMPT TO RAISE OR LOWER THE SHELF WITHOUT
THE SCANNER BOLTED TO IT. WITHOUT THE WEIGHT OF
THE SCANNER ON IT, THE SHELF COULD RISE RAPIDLY
WHEN RELEASED, POTENTIALLY CAUSING SEVERE INJURY.
1.
Place one hand firmly on the front handle (1) of the scan-
ner shelf, then carefully press the release handle (2) so
that the shelf lifts out of the way.
ES3640e MFP User’s Guide
Troubleshooting - 127
2.
Squeeze the basket handle (2) and raise the drum basket.
3.
Carefully remove any paper on the belt.
4.
If paper is jammed in the fuser unit, push the lock lever
(3) in the direction shown to release the unit.
ES3640e MFP User’s Guide
Troubleshooting - 128
IMPORTANT!
The fuser will be hot after printing! Allow the fuser to
cool for 10 minutes before removing any jammed paper.
Holding the fuser unit (4) by the handle, lift it out of the
printer unit and place it on a flat surface.
4
3
ES3640e MFP User’s Guide
Troubleshooting - 129
5.
Pull up the jam release levers (5) and remove the jammed
paper.
5
6.
Carefully replace the fuser unit into the printer unit and
turn the lock lever (6) in the direction shown to lock the
fuser unit.
6
ES3640e MFP User’s Guide
Troubleshooting - 130
7.
If paper is jammed near the paper exit, open the face-up
stacker (7).
7
8.
Open the side cover (paper exit) (8) and remove the
jammed paper.
8
ES3640e MFP User’s Guide
Troubleshooting - 131
9.
Close the side cover (paper exit) and then the face-up
stacker.
10. Return the image drum basket (9) into position and check
it is locked.
9
ES3640e MFP User’s Guide
Troubleshooting - 132
11. Close the printer unit top cover and ensure it is latched.
ES3640e MFP User’s Guide
Troubleshooting - 133
TO PREVENT ANY POSSIBLE CRUSHING OF FINGERS, KEEP
YOUR HANDS AWAY FROM THE POSTS AT THE BACK OF THE
SCANNER STAND WHEN MOVING THE SCANNER SHELF
DOWN.
12. Place one hand firmly on the front handle (1) of the
scanner shelf, then carefully press the release handle (2)
and carefully lower the scanner shelf, making sure it locks
into place.
ES3640e MFP User’s Guide
Troubleshooting - 134
Paper jams – duplex unit
Check duplex unit, paper jam
1.
If a Finisher unit is attached to your printer unit, operate
the lever (1) of the Inverter unit to separate the Inverter
from the printer.
1
2.
Operate the duplex cover release button (2) and open the
cover.
2
ES3640e MFP User’s Guide
Troubleshooting - 135
3.
Carefully remove any jammed paper then close the cover.
4.
Operate the levers (3) and pull out the duplex unit.
3
3
ES3640e MFP User’s Guide
Troubleshooting - 136
5.
Holding the front top cover by the grip (4), push it gently
inwards and raise it.
4
6.
Remove any jammed paper.
ES3640e MFP User’s Guide
Troubleshooting - 137
7.
In similar manner, check for and clear any paper jammed
under the rear top cover.
8.
Replace the two top covers.
ES3640e MFP User’s Guide
Troubleshooting - 138
9.
Push the duplex unit back into position.
10. If you detached a Finisher unit to gain access to the
duplex unit, replace the Finisher unit.
ES3640e MFP User’s Guide
Troubleshooting - 139
Paper jams – Finisher (optional accessory)
Check Finisher, paper jam/paper remains
Use the Help button on the printer unit control panel to check the
number displayed. You will need this to be able to clear the paper
jam. The following paragraphs explain what to do for each of the
indicated numeric codes.
591, 592, 593, 599/ 643, 645 (paper jam around
Finisher)
1.
Remove any paper at the Finisher paper exit.
ES3640e MFP User’s Guide
Troubleshooting - 140
2.
Operate the Finisher lever (1) and move the Finisher away
from the Inverter.
1
3.
Open the Finisher top cover.
ES3640e MFP User’s Guide
Troubleshooting - 141
4.
Carefully remove any jammed paper.
5.
Close the Finisher top cover.
ES3640e MFP User’s Guide
Troubleshooting - 142
2.
Open the Finisher front cover (2).
2
3.
Continue to turn the lower knob (3) clockwise until any
jammed paper is completely ejected.
3
ES3640e MFP User’s Guide
Troubleshooting - 144
4.
Remove the ejected paper.
5.
Close the Finisher front cover.
ES3640e MFP User’s Guide
Troubleshooting - 145
6.
Open the Finisher right side cover.
7.
Carefully remove any jammed paper.
ES3640e MFP User’s Guide
Troubleshooting - 146
8.
Close the Finisher right side cover.
9.
Move the Finisher back into position and connect it to the
Inverter.
ES3640e MFP User’s Guide
Troubleshooting - 147
3.
Open the Finisher top cover.
4.
Carefully remove any jammed paper.
5.
Close the Finisher top cover.
ES3640e MFP User’s Guide
Troubleshooting - 149
2.
Squeeze the recessed handle (2) and open the left side
cover of the Inverter.
2
3.
Carefully remove any jammed paper.
ES3640e MFP User’s Guide
Troubleshooting - 151
4.
Close the Inverter left side cover.
5.
Move the Finisher back into position and connect it to the
Inverter.
ES3640e MFP User’s Guide
Troubleshooting - 152
6.
Operate the Inverter lever (3) and separate the Inverter
from the printer.
3
7.
Open the right side door (4) of the Inverter.
4
ES3640e MFP User’s Guide
Troubleshooting - 153
8.
Remove any jammed paper.
9.
Close the right side door.
ES3640e MFP User’s Guide
Troubleshooting - 154
10. Move the Finisher and Inverter back into position and
connect to the printer unit.
ES3640e MFP User’s Guide
Troubleshooting - 155
Avoiding printer unit paper jams
The following table summarizes possible causes of paper jams
and suggests ways of avoiding them.
Possible cause
Suggested remedy
Ensure the printer unit is level.
Use appropriate media.
The printer unit is not level.
Your print media is too light or
too heavy.
Your print media is damp or
charged with static electricity.
Use media that has been stored in
appropriate temperature and humidity
conditions.
Your print media is creased or
curled.
Use appropriate media. Decurled media can
be used.
Your print media sheets are
not aligned with each other.
Remove the sheets, jog them into alignment
and reload them.
Your print media is not aligned
properly in the paper tray.
Adjust the paper stop and paper guides of
the tray, or the manual feed guide on the MP
Tray to align the media properly.
Your envelopes to be printed
are not oriented properly.
Adjust the orientation as required.
Your printer unit feed roller is
dirty.
Wipe the roller with a cloth moistened with
water.
Your printer unit feed rollers
are wearing out.
Replace the feed rollers.
The media weight or type
have been wrongly set.
Select the correct printer menu settings for
[Media Weight] and [Media Type].
ES3640e MFP User’s Guide
Troubleshooting - 156
Dealing with unsatisfactory printing
Symptoms
Possible causes
Steps to take
Vertical white lines
can be seen on the
printed page.
The LED head is dirty.
Wipe the LED head with a
LED lens cleaner or with a
soft cloth.
The toner is low.
Replace the toner cartridge.
Foreign materials may
be present in the image
drum.
Replace the image drum
cartridge.
Light-shielding film of
the image drum
cartridge is dirty.
Wipe the film with a LED
lens cleaner or with a soft
cloth.
Printed images are
fading vertically.
The LED head is dirty.
Wipe the LED head with a
LED lens cleaner or with a
soft cloth.
The toner is low.
Replace the toner cartridge.
Use recommended paper.
The paper is not
suitable for the printer
unit.
Printing is light.
The toner cartridge is
not properly seated.
Reinstall the toner
cartridge.
The toner is low.
Replace the toner cartridge.
The paper is moist.
Use paper stored in proper
temperature and humidity
conditions.
The paper is not
suitable for the printer
unit.
Use recommended paper.
Thickness and type of
paper are inappropriate.
Set a proper value for
[Media Weight] and [Media
Type] in the menu setup, or
set one value thicker for
[Media Weight].
Recycled paper is being
used.
Set one value thicker for
[Media Weight] in the menu
setup.
Partially faded
images. White
spots and lines
appear in solid
printing.
Paper is moist or dry.
Use paper stored in proper
temperature and humidity
conditions.
ES3640e MFP User’s Guide
Troubleshooting - 157
Symptoms
Possible causes
Steps to take
Vertical lines
appear.
The image drum
cartridge is damaged.
Replace the image drum
cartridge.
The toner is low.
Replace the toner cartridge.
Horizontal Lines
and spots appear
periodically.
When the interval is
about 94mm (4in), the
image drum (the green
tube) is damaged or
dirty.
Wipe it lightly with a soft
cloth. Replace the image
drum cartridge when it is
damaged.
When the interval is
about 42mm (1.5in),
there may be foreign
particles in the image
drum cartridge.
Open/close the top cover,
and print again.
When the interval is
about 87mm (3.5in),
the fuser unit is
damaged.
Replace the fuser unit.
The image drum
cartridge has been
exposed to light.
Replace the image drum
cartridge if the problem is
not resolved.
White area of paper
is lightly stained.
Paper contains static.
Use paper stored in proper
temperature and humidity
conditions.
Too thick paper is used.
The toner is low.
Use thinner paper.
Replace the toner cartridge.
Periphery of the
letters is smudged.
The LED head is dirty.
Wipe the head with LED lens
cleaner or with a soft cloth.
Toner comes off
when it is rubbed.
The thickness and type
of the paper are
incorrectly set.
Set the correct value of
[Media Type] and [Media
Weight] in the menu setup
or set one value thicker for
[Media Weight].
Recycled paper is used.
Set one value thicker for
[Media Weight] in the menu
setup.
Glossiness is not
uniform.
The thickness and type
of the paper are
incorrectly set.
Set the correct value of
[Media Type] and [Media
Weight] in the menu setup
or set one value lighter for
[Media Weight].
ES3640e MFP User’s Guide
Troubleshooting - 158
Paper jams – ADF
To clear a paper jam in the ADF:
2
1
3
1.
2.
3.
4.
Press down the ADF Release button (1).
Gently open the ADF front cover (2).
Carefully pull the paper out of the ADF.
If there is paper jammed at the ADF exit area, open the
ADF document cover, operate the coloured release lever
situated on the underside of the cover at (3) and carefully
pull out the jammed paper. Close the document cover.
5.
6.
Close the ADF front cover.
Ensure that all jammed paper has been totally removed
before proceeding.
NOTE
In the event of an ADF paper jam, as with an ADF cover open
error, Flatbed cover open error or Hard disk full error, the
current scan/copy job will be cancelled.
Dealing with unsatisfactory copying results
As well as the suggestions provided in “Dealing with
unsatisfactory printing” on page 157, ensure that the scanner
unit glass is clean at all times.
ES3640e MFP User’s Guide
Troubleshooting - 159
Staple jams – Finisher (optional accessory)
Check Finisher, Staple Jam
When the printer unit display indicates a staple jam has occurred,
clear the jam as follows:
1.
Open the Finisher front cover.
2.
Turn the knob in the direction indicated until the colored
indicator appears.
ES3640e MFP User’s Guide
Troubleshooting - 160
3.
Remove any paper that awaits stapling in the paper
ejection area.
4.
Pull out the staple unit.
ES3640e MFP User’s Guide
Troubleshooting - 161
5.
6.
7.
Turn the knob in the direction indicated to move the
stapler to the front.
Grip both sides of the staple cartridge, pull it up and
remove it.
Raise the staple cartridge gate.
ES3640e MFP User’s Guide
Troubleshooting - 162
8.
Remove all staples that are emerging from the staple
case.
9.
Return the staple cartridge gate to its original position.
10. Replace the staple cartridge.
ES3640e MFP User’s Guide
Troubleshooting - 163
11. Ensure that the staple cartridge is securely installed back
into the staple unit then push the staple unit fully home.
12. Close the Finisher front cover, being careful not to trap
your fingers.
ES3640e MFP User’s Guide
Troubleshooting - 164
Specifications
Printer unit
Item
Specification
Dimensions
25.8x24.4x18.2 in (WxDxH)
655x620x462 mm (WxDxH)
Weight
Without options, 152 lb (68 kg)
Print speeds
36 ppm color; 40 ppm monochrome 20 – 28 lb
paper
Resolution
Emulations
Memory
1200 x 1200 dpi
PCL 5c, PCL XL 2.1, PS
1 GB standard
Paper input
at 20 lb (75 g/m²)
Trays 1 – 4: 530 sheets Letter each
MP Tray: 230 sheets Letter
Paper weight
Paper output
17 – 71 lb (64 – 268 g/m²)
Face-down stacker: 500 sheets
Face-up stacker: 250 sheets
Interfaces
Parallel, USB 2.0, 10Base-T and 100Base-TX
150,000 pages/month maximum
15,000 Letter pages @ 5% coverage
30,000 Letter pages
Duty cycle
Toner life
Image drum life
Belt life
100,000 Letter pages
Fuser life
100,000 Letter pages
Waste toner bottle life
Power rating
30,000 Letter pages
110 – 127 VAC, 60 Hz
230 VAC, 50 Hz +/- 2Hz
Power consumption
Operating: 1,500 W maximum, 750 W typical
Standby: 1,300 W maximum, 200 W typical
Power save: <45 W
Operating environment
Operating: 50 – 90°F/20 – 80%RH
Off: 32 – 110°F/10 – 90%RH
ES3640e MFP User’s Guide
Specifications - 165
Item
Specification
Noise level
Operating: 53dBA maximum
Standby: 40dBA maximum
Power save: 40dBA maximum after 30 mins
background level
Machine Noise Information Ordinance 3. GSGV
18.1.1991:
The maximum sound pressure level is equal to or
less than 70dBA according to ISO 7779.
Scanner unit
Item
Specification
Dimensions
22.9x27.3x15.4 in (WxDxH)
(672x693x390 mm (WxDxH))
Weight
Including ADF: 51 lb (23 kg)
Power source
(AC adapter)
Input: 100 – 240V, 50 –60Hz
Output: 24V DC, 2.09A
Operating environment
Operating: 50 – 95°F/20 – 80%RH
Off: -68 – 158°F/0 – 90%RH
Scanning speed (ADF)
Scanning area (ADF)
35ppm/48ipm (300dpi greyscale/Letter/LEF)
4x5 in to 11.8x17 in (10.2x12.8 cm to 29.9x43.2
cm)
Scanning area (glass)
0.5x5.5 in to 11.7x17 in (1.3x14 cm to 29.7x43.2
cm)
Warm-up time
Optical resolution
Imaging depth (input)
Image processor RAM
ADF pad life
<30secs
600dpi
16 bit per color, 8 bit grayscale
128MB
100,000 scan pages
200,000 scan pages
Duplex ADF
ADF roller life
ADF type
ADF capacity
<=50 sheets (16 – 28 lb (60 – 105 g/m²))
Noise level
Flatbed scanning: <58dB
ADF scanning: <58dB
Standby: <45dB
ES3640e MFP User’s Guide
Specifications - 166
Appendix A – Display Panel Messages
(Printer unit)
The display panel messages are intended to be self-explanatory.
Representative messages are given as examples below.
Message
Comment
Ready to Print
Printing tttttt
Your printer unit is online and ready to print.
Your printer unit is printing and paper is currently
being fed from tttttt, where tttttt identifies a tray.
tttttt Near End
The paper supply in the tray identified by tttttt will
run out soon.
cccccc Toner Low
Fuser Unit Near Life
Change Fuser Unit
The remaining toner of color cccccc is running low.
The fuser unit is nearing the end of its working life.
The fuser unit has reached the end of its working
life and has to be changed.
Inverter is Removed
The Inverter unit has been separated from the
printer unit and all Finisher functions are disabled.
(Finisher/Inverter is an optional accessory.)
Invalid Data
Press ONLINE Button
Invalid data has been received by the printer. Press
the ONLINE button to clear this warning.
Change Paper in tttttt
mmmmmm
There is a mismatch between the media in the tray
and print data.
pppppp
Load media of size mmmmmm and type pppppp
into tray tttttt. The message may remain for some
time after you have closed the tray.
You can have the printer unit ignore this error for
the current print job by pressing the ONLINE
button.
Press ONLINE button
Please see HELP for
details
You can access help details by pressing the HELP
button.
Install Paper
tttttt
mmmmmm
Please see HELP for
details
The printer unit has tried to take paper from an
empty tray.
Load media of size mmmmmm into tray tttttt. The
message may remain for some time after you have
closed the tray.
You can access help details by pressing the HELP
button.
Install Tray
tttttt
The printer unit has tried to take paper from a tray
that has been removed.
Ensure that tray tttttt is correctly located or put tray
tttttt loaded with paper back into the printer unit.
ES3640e MFP User’s Guide
Appendix A – Display Panel Messages (Printer unit) - 167
Message
Comment
Open Cover
Paper Remains
tttttt
Please see HELP for
details
Additional paper has been detected after a paper
jam has been cleared.
Open tttttt side cover to check for additional paper.
You can access help details by pressing the HELP
button.
Check Image Drum
cccccc
Please see HELP for
details
Check that the image drum of color cccccc is
correctly installed.
You can access help details by pressing the HELP
button.
ES3640e MFP User’s Guide
Appendix A – Display Panel Messages (Printer unit) - 168
Appendix B – Menu system (Printer unit)
The top-level Functions menus are:
> Configuration
> Print Pages
> Suspend Printing
> Resume Printing
> Print Secure Job
> Menus
> Shutdown
> Admin Setup
> Calibration
> Print Statistics
The other special top-level menu is:
> System Maintenance
The following tables summarize the Configuration, Print Pages,
Print Secure Job and Menus menu trees and provide some usage
examples. The menu trees are given to the lowest menu item
level. Typically, this can be a parameter that can be set by
selecting from a range of values provided or a command that can
be executed to display or print a status or setting value.
Emboldened values followed by an (A) denote default values
associated with locations where A4 is default paper size.
Emboldened values followed by an (L) denote default values
associated with locations where Letter is default paper size.
Emboldened values followed by neither (A) nor (L) denote
common defaults.
Certain menus and items associated with, for example, the
Finisher appear only if the associated hardware is installed or
under certain conditions.
The remainder of the menus above are intended for more
specialized usage and are not described further here.
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 169
Configuration
Print Page Count
Item
value
Description
Color Page
nnnnnn
nnnnnn
nnnnnn
nnnnnn
Displays number of
color printed pages
converted to Letter
equivalent.
Monochrome
Page
Displays number of
monochrome printed
pages converted to
Letter equivalent.
Traym
Displays total printed
pages from Traym,
where m is in range 1 to
4.
MP Tray
Displays total printed
pages from MP tray.
Finisher Count
Item
value
Description
Staple
nnnnnn
nnnnnn
nnnnnn
Displays total pages
stapled.
Punch
Displays total pages
punched.
Finisher
Displays total pages
ejected into the Finisher.
Supplies Life
Item
value
Description
xxxx Drum
Remaining nnn%
Displays the remaining
life span of the xxxx
drum as a percentage
where xxxx can be
Cyan, Magenta, Yellow,
Black.
Belt
Remaining nnn%
Displays the remaining
life span of the belt unit
as a percentage.
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 170
Item
value
Description
Fuser
Remaining nnn%
Displays the remaining
life span of the fuser
unit as a percentage.
xxxx Toner
(n.nK)
Remaining nnn%
Displays the remaining
life span of xxxx toner
as a percentage, where
xxxx can be Cyan,
Magenta, Yellow, Black.
(n.nK) indicates the
capacity of the toner
cartridge being used.
Network
The items and settings displayed are specific to your system. Full
details are given in the Configuration Guide.
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 171
Paper Size in Tray
Item
value
Description
Traym where
m is in range 1
to 4
Executive
Letter Short Edge
Letter Long Edge
Legal 14
Displays detected paper
size of Traym.
(similar
arrangement
for all trays)
Legal 13.5
Tabloid
Tabloid Extra
Legal 13
A6
A5
A4 Short Edge
A4 Long Edge
A3
A3 Nobi
A3 Wide
B5 Short Edge
B5 Long Edge
B4
Postcard
Double Postcard
Custom
MP Tray
Similar to values for Traym
Displays detected paper
size of the MP Tray.
System
Item
value
Description
Serial Number
xxxxxxxxxxxxxxx
Displays serial no. of the
printer.
Asset Number
xxxxxxx
Displays Asset Number.
Asset Number is 8
alphanumeric characters
that can be assigned by
a user. Same as Asset
Number of Menu Map.
CU Version
PU Version
xx.xx
Displays version no. of
CU (Control Unit)
firmware.
Same as CU version of
Menu Map.
xx.xx.xx
Displays version no. of
PU (Print Unit) firmware.
Same as PU version of
Menu Map.
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 172
Item
value
Description
Total Memory
xx MB
Displays total RAM
memory installed in the
printer.
Same as Total Memory
of Menu Map.
HDD
xx.xx GB [Fxx]
Displays size of hard
disk and file system
version.
Same as HDD of Menu
Map.
Configuration example – monochrome pages printed
To display the total monochrome pages printed so far
(remembering that a duplex page counts as two pages):
1.
Ensure that the display panel indicates that the printer
unit is ready to print.
2.
Enter menu mode by pressing either the Up-arrow or
Down-arrow button and press them repeatedly until the
Configuration menu is highlighted.
3.
4.
Press the Enter button to select this menu.
Press the Up-arrow or Down-arrow buttons repeatedly
until Print Page Count is highlighted.
5.
6.
Press the Enter button to select this Item.
Press the Up-arrow or Down-arrow buttons repeatedly
until Monochrome Page is highlighted.
7.
8.
Press the Enter button and the monochrome page count
is displayed.
Press the Online button to exit menu mode and return to
the ready to print status.
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 173
Print Pages
Item
Value
Description
PS Test Page
Execute
Prints the
PostScript sample
page.
Configuration
Job Log
Execute
Prints printer
configuration
details.
Execute
Execute
Execute
Execute
Prints EFI job log
details.
Color Charts
(disk only)
Prints color
charts.
PS Font List
PCL Font List
Prints PostScript
font list.
Prints PCL
emulation font
list.
Demo Page
Usage Report
Statistics Log
Error Log
Execute
Execute
Execute
Execute
Prints a demo
page.
Prints usage
report.
Prints Oki job log
details.
Prints the error
log.
E-mail Log
Execute
Execute
Prints e-mail log.
PrintMe Log
Prints PrintMe
Log.
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 174
Print Information example – demonstration page
To print a demo page to demonstrate how your printer unit
prints:
1.
Ensure that the display panel indicates that the printer
unit is ready to print.
2.
Enter menu mode by pressing either the Up-arrow or
Down-arrow button and press them repeatedly until the
Print Pages menu is highlighted.
3.
4.
Press the Enter button to select this menu.
Press the Up-arrow or Down-arrow buttons repeatedly
until Demo page is highlighted.
5.
6.
Press the Enter button to select this Item and the demo
page is printed.
After printing, the printer unit returns to ready to print
status.
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 175
Print Secure Job
Item
Value
Description
Enter Password
Not Found
Secure Job
nnnn
Enter a password to use secure printing.
Use a secure printing job (Secure Job) or
a job Stored to HDD when printing. When
you print a Secure document, it is deleted
from the HDD. When you print a
document Stored to HDD, it prints and
remains stored on the HDD until you
manually delete it.
Print
Delete
Not Found: (no jobs) is indicated when
there is no output file.
The following messages are displayed
when there are printable files.
Print: When you select Print, Set
Collating Amount is displayed to enable
you to specify a number of copies. After
specifying the number of copies, press
Enter to print all jobs with the specified
number of copies.
Delete: When you select Delete, you are
prompted to recheck by Yes/No display,
and selecting Yes deletes all jobs.
Menus
Tray Configuration
Item
Value
Description
Paper Feed
Tray1
Tray2
Tray3
Specifies a feed tray.
Tray4
MP Tray
Auto Tray
Switch
ON
OFF
Sets the automatic tray
switch function.
Tray Sequence
Down
Specifies selection
order priority for
automatic tray
Up
Paper feed tray
selection/automatic
tray switch.
Unit of
Measure
Inch (L)
mm (A)
Specifies units for
custom paper size.
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 176
Item
Value
Description
Traym Config,
where m is in
range 1 to 4
(similar
arrangement
for all trays)
Paper Size
Tray Size
Sets paper in Traym.
Custom
X Dimension
Y Dimension
Media Type
3.9 – 8.3 (A) –
8.5 (L) – 12.9
inch
100 – 210 (A)
– 216 (L) –
328 mm
Sets Custom paper
width for Traym. Sets
for the direction
perpendicular to the
direction of paper
movement.
5.8 – 11 (L) –
11.7 (A) – 18
inch
148 – 279 (L)
– 297 (A) –
457 mm
Sets Custom paper
length for Traym. Sets
for the same direction
as paper movement.
Plain
Sets the media type for
Traym.
User Type1 to User
Type5 are reserved for
custom paper sizes set
in the printer driver.
Letterhead
Transparency
Bond
Recycled
Card stock
Rough
Glossy
User Type1
User Type2
User Type3
User Type4
User Type5
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 177
Item
Value
Description
Traym Config,
where m is in
range 1 to 4
(similar
arrangement
for all trays)
Media Weight
Auto
Sets media weight for
Traym.
Light
Medium Light
Medium
Medium Heavy
Heavy
Ultra Heavy 1
Ultra Heavy 2
Ultra Heavy 3
A3 Nobi
Paper
A3 Nobi
The printer detects A3
Nobi, A3 Wide and
Tabloid Extra sizes as
the same. Use this
setting to tell the
printer which of the
three sizes is loaded in
Traym.
A3 Wide
Tabloid Extra
Legal 14
Paper
Legal 14
Legal 13.5
Sets the length of the
legal paper in Traym.
Change this to Legal
13.5 if that is the
standard legal size in
your country.
A5/A6 Paper
A5/A6
Postcard
The printer detects A5,
A6 and Postcard sizes
as the same. Use this
setting to tell the
printer which of the
three sizes is loaded in
Traym.
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 178
Item
Value
Description
MP Tray Config
Paper Size
A3 Nobi
A3 Wide
A3
Sets paper size for MP
Tray.
A4 Sht Edge
A4 Long Edge
(A)
A5
A6
B4
B5 Short Edge
B5 Long Edge
Legal 14
Legal 13.5
Tabloid Extra
Tabloid
Letter Sht Edge
Letter Long
Edge (L)
Executive
Custom
Com-9
Envelope
Com-10
Envelope
Monarch
Envelope
DL Envelope
C5
C4
Index Card
X Dimension
Y Dimension
3 – 8.3 (A) –
8.5 (L) – 12.9
inch
76 – 210 (A) –
216 (L) – 328
mm
Sets Custom paper
width for the MP Tray.
Sets for the direction
perpendicular to the
direction of paper
movement.
3.5 – 11.0 (L)
– 11.7 (A) –
47.2 inch
90 – 279 (L) –
297 (A) – 1200
mm
Sets Custom paper
length for MP Tray. Sets
for the same direction
as paper movement.
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 179
Item
Value
Description
MP Tray Config
Media Type
Plain
Sets the media type for
MP Tray.
Letterhead
Transparency
Labels
Bond
Recycled
Card stock
Rough
Glossy
Envelope
User Type1
User Type2
User Type3
User Type4
User Type5
Media Weight
Auto
Light
Sets the media weight
for MP Tray.
Medium Light
Medium
Medium Heavy
Heavy
Ultra Heavy 1
Ultra Heavy 2
Ultra Heavy 3
Tray Usage
Normal Tray
Trayselection/switching
uses this tray as the
normal tray.
When
Mismatching
If a paper size or type
in a tray is not matched
to that of the print
data, use paper from
this tray instead of the
specified tray.
Do Not Use
Makes the MP tray
unavailable in auto tray
selection/switching.
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 180
System Adjust
Item
Value
Description
Power Save
Time
5 min
Sets the period after
which power save
mode starts.
15 min
30 min
60 min
240 min
Clearable
Warning
Online
Job
When Online is
selected, you must
manually clear the
warning by pressing
the Online button.
Change to Job if you
wish the message to
automatically clear
when a new print job
is received.
Auto Continue
ON
OFF
Sets whether the
printer is
automatically
recovered when
Memory Overflow or
Tray Request occurs.
Manual
Timeout
OFF
30 sec
60 sec
If paper is not fed
within this time in
manual feed, the job
is cancelled.
Wait Timeout
OFF
5 sec
Sets the time period
between stopping
receipt of job data
and forced print.
For PS, printing is not
carried out and the
job is cancelled.
10 sec
20 sec
30 sec
40 sec
50 sec
60 sec
90 sec
120 sec
150 sec
180 sec
210 sec
240 sec
270 sec
300 sec
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 181
Item
Value
Description
Low Toner
Continue
Stop
Sets the printing
operation when
insufficient toner is
detected.
Continue: the printer
can continue printing
while remaining
online.
Stop: the printer
stops printing and
goes offline.
Jam Recovery
ON
OFF
ON: continues
printing the job,
including any jammed
pages, once the jam
has been cleared.
OFF: Cancels a job
including the page
currently jammed.
Print Position
Adjust
X Adjust
0.00
Adjusts the position
of the whole printing
image (0.25 mm,
0.01 in interval)
perpendicular to the
direction of paper
movement (i.e.
+0.25 – +2.00
-2.00 – -0.25
mm
0.00
+0.01 – +0.08
-0.08 – -0.01
in
horizontally).
Y Adjust
0.00
Adjusts the position
of the whole printing
image (0.25 mm,
0.01 in interval)
parallel to the
+0.25 – +2.00
-2.00 – -0.25
mm
0.00
+0.01 – +0.08
-0.08 – -0.01
in
direction of paper
movement (i.e.
vertically).
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 182
Item
Value
Description
Print Position
Adjust
Duplex X Adjust
0.00
During the flip-side
printing of duplex
printing, adjusts the
location of the whole
printing image (0.25
mm, 0.01in interval)
perpendicular to the
direction of paper
movement (i.e.
+0.25 – +2.00
-2.00 – -0.25
mm
0.00
+0.01 – +0.08
-0.08 – -0.01in
horizontally).
Duplex Y Adjust
0.00
During the flip-side
printing of duplex
printing, adjusts the
location of the whole
printing image (0.25
mm, 0.01 in interval)
parallel to the
direction of paper
movement (i.e.
vertically).
+0.25 – +2.00
-2.00 – -0.25
mm
0.00
+0.01 – +0.08
-0.08 – -0.01
in
xxxx Darkness
0
Adjusts the xxxx
engine density where
xxxx is one of Cyan,
Magenta, Yellow,
Black. Darkest value
is +3.
+1 – +3
-4 – -1
xxxx Reg Fine
Adjust
0
Makes fine
+1 – +3
-3 – -1
adjustment to image
registration in xxxx
against Black in the
horizontal direction,
where xxxx is one of
Cyan, Magenta,
Yellow.
If the paper
movement direction is
upward, a value set
on the plus side,
means the image
relatively moves
downward.
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 183
Item
Value
Description
Paper Black
Setting
0
Used for micro
+1 – +2
-2 – -1
adjustment when
very visible faded
print results or light
specks (or streaks)
result when printing
in Plain Paper/Black
setting.
Decrease the value if
light specks (or
streaks) or snow flake
like printing results in
high density print
areas.
Paper Color
Setting
0
Used for micro
+1 – +2
-2 – -1
adjustment when
very visible faded
print results or light
specks (or streaks)
result when printing
in Plain Paper/Color
setting.
Decrease the value if
light specks (or
streaks) or snow flake
like printing results in
high density print
areas.
Transparency
Black Setting
0
As for Paper Black
Setting above.
+1 – +2
-2 – -1
Transparency
Color Setting
0
As for Paper Color
Setting above.
+1 – +2
-2 – -1
Drum Cleaning
ON
OFF
Set to produce idling
of a drum before
printing in order to
reduce horizontal
white lines. This
shortens image drum
life.
Hex Dump
Execute
Prints out the data
received from the
host PC in
hexadecimal code.
Menus example 1 – Tray 1 transparencies
To print on transparencies (accommodated in Tray1):
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 184
1.
2.
Ensure that the display panel indicates that the printer
unit is ready to print.
Enter menu mode by pressing either the Up-arrow or
Down-arrow button and press them repeatedly until the
Menus menu is highlighted.
3.
4.
Press the Enter button to select this menu.
Press the Up-arrow or Down-arrow buttons repeatedly
until Tray Configuration is highlighted.
5.
6.
Press the Enter button to select this Item.
Press the Up-arrow or Down-arrow buttons repeatedly
until Tray1 Config is highlighted.
7.
8.
Press the Enter button to select this Item.
Press the Up-arrow or Down-arrow buttons repeatedly
until MediaType is highlighted.
9.
Press the Enter button to select this Item.
10. Press the Up-arrow or Down-arrow buttons repeatedly
to move through the range of media types until
Transparency is highlighted.
11. Press the Enter button to select this value.
12. Check that an asterisk (*) appears beside Transparency.
13. Press the Online button to exit menu mode and return to
the ready to print status.
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 185
Menus example 2 – MP Tray paper size
To set paper size in the MP Tray:
1.
2.
Ensure that the display panel indicates that the printer
unit is ready to print.
Enter menu mode by pressing either the Up-arrow or
Down-arrow button and press them repeatedly until the
Menus menu is highlighted.
3.
4.
Press the Enter button to select this menu.
Press the Up-arrow or Down-arrow buttons repeatedly
until Tray Configuration is highlighted.
5.
6.
Press the Enter button to select this Item.
Press the Up-arrow or Down-arrow buttons repeatedly
until MP Tray Config is highlighted.
7.
8.
Press the Enter button to select this Item.
Press the Up-arrow or Down-arrow buttons repeatedly
until Paper Size is highlighted.
9.
Press the Enter button to select this Item.
10. Press the Up-arrow or Down-arrow buttons repeatedly
to move through the range of paper sizes until the
required size is highlighted.
11. Press the Enter button to select this value.
12. Check that an asterisk (*) appears beside the chosen size.
13. Press the Online button to exit menu mode and return to
the ready to print status.
ES3640e MFP User’s Guide
Appendix B – Menu system (Printer unit) - 186
Appendix C – Scanner Unit Status
The scanner unit display panel is intended to be self explanatory
and provides textual status information and help information (if
appropriate) for both the scanner unit and the printer unit. A
scanner image is also provided to help indicate where a scanner
unit problem has occurred. In the case of a printer unit problem,
you are redirected to the printer unit control panel for more
detailed information and help.
As an example, the following screen shows that an original
document has jammed in the ADF (1) and there is also a printer
unit error which requires you to refer to the printer unit control
panel for further information (2).
1
2
ES3640e MFP User’s Guide
Appendix C – Scanner Unit Status - 187
Appendix D – Media support information
The following tables should be read together and define media
sizes in allowable input and output combinations, including
Finisher unit punching and stapling options.
Explanations of terms used in the table headings are:
> B: 2-sided printing (Booklet)
> N: N-up printing
> F: Fit to page
> Paper input locations:
A: Auto
T1 to T4: Trays 1 to 4
MPT: Multi-purpose Tray
> Paper output locations:
FUS: Face up stacker
FDS: Face down stacker
FFUS: Finisher face up stacker
FFDS: Finisher face down stacker
> Punching options:
2HT: 2 Hole top
4HT: 4 Hole top
2HLR: 2 Hole left or right
4HLR: 4 Hole left or right
> Stapling options:
TL: Top left position
TR: Top right position
T2: Top 2 position
L2: Left 2 position
R2: Right 2 position
SS: Saddle stitch
ES3640e MFP User’s Guide
Appendix D – Media support information - 188
Symbols used in the table bodies are:
> Y: Supported i.e. allowable by the MFP
Y1: Media ejection possible, but no print guarantee
Y2: Short Edge Feed (SEF) only
Y3: Media output route is limited by size and an error
message may result
Y4: Feed direction is determined by the print orientation
(Portrait/Landscape) and the N-up setting
Y5: Long Edge Feed (LEF) only
> N: Not supported i.e. not allowable by the MFP
ES3640e MFP User’s Guide
Appendix D – Media support information - 189
Input locations
Media size
A3
B
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
N
N
Y
Y
Y
Y
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
F
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
A
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
T1
Y
T2
Y
T3
Y
T4
Y
M
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
A4
Y
Y
Y
Y
A5
Y
Y
Y
Y
A6
Y
Y
Y
Y
B4
Y
Y
Y
Y
B5
Y
Y
Y
Y
Letter
Y
Y
Y
Y
Legal 14in
Legal 13.5in
Legal 13in
Executive
Tabloid
Tabloid Extra
A3 Nobi
A3 Wide
Index card
DL
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
N
N
Y
N
N
N
N
N
N
N
Y
N
N
N
N
N
N
N
Y
N
N
N
N
N
N
N
Y
C4
C5
Com-10
Com-9
Monarch
Custom
A4LEF
A4SEF
B5LEF
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
ES3640e MFP User’s Guide
Appendix D – Media support information - 190
Media size
B5SEF
B
Y
N
Y
F
Y
Y
Y
A
Y
T1
Y
T2
Y
T3
Y
T4
Y
M
Y
Letter LEF
Letter SEF
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
ES3640e MFP User’s Guide
Appendix D – Media support information - 191
Printer unit output locations
Media size
A3
FUS
Y
FDS
Y
A4
Y
Y
A5
Y
Y
A6
Y
Y
B4
Y
Y
B5
Y
Y
Letter
Y
Y
Legal 14in
Legal 13.5in
Legal 13in
Executive
Tabloid
Tabloid Extra
A3 Nobi
A3 Wide
Index card
DL
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
N
N
N
N
N
N
Y3
Y
Y
C4
Y
C5
Y
Com-10
Com-9
Monarch
Custom
A4LEF
A4SEF
B5LEF
Y
Y
Y
Y
Y
Y
Y
Y
Y
ES3640e MFP User’s Guide
Appendix D – Media support information - 192
Media size
B5SEF
FUS
FDS
Y
Y
Y
Y
Y
Y
Letter LEF
Letter SEF
ES3640e MFP User’s Guide
Appendix D – Media support information - 193
Finisher unit output locations
2
H
L
4
H
L
Ff
U
S
FF
D
S
2
H
T
4
H
T
Media
size
T
L
T
R
T
2
L
2
R
2
S
S
R
R
A3
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
A4
Y
Y
Y4
N
Y5
N
N
N
N
N
N
N
Y4
N
Y5
N
N
N
N
N
N
N
Y4
N
Y4
N
Y4
N
Y4
N
Y4
N
Y2
N
A5
Y
Y
A6
Y1
Y
Y1
Y
N
N
N
N
N
N
N
N
B4
Y
Y
Y
Y
Y
Y
Y
Y
B5
Y
Y
Y4
Y4
Y
Y4
Y4
Y
Y5
Y4
Y
Y5
Y4
Y
Y5
Y4
Y
Y5
Y4
Y
Y5
Y4
Y
N
Letter
Legal 14
Y
Y
Y2
N
Y
Y
Legal
13.5
Y
Y
Y
Y
Y
Y
Y
Y
Y
N
Legal 13
Executive
Tabloid
Y
Y
Y
N
Y
Y
Y
N
Y
Y
Y
N
N
N
N
N
Y
Y
Y
N
N
N
N
N
Y
Y
Y
N
Y
Y
Y
N
Y
Y
Y
N
Y
Y
Y
N
Y
Y
Y
N
N
N
N
N
Tabloid
Extra
A3 Nobi
A3 Wide
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
Index
card
DL
N
N
N
N
N
N
N
Y3
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
C4
N
C5
Y1
N
Com-10
Com-9
Monarch
Custom
N
N
Y3
ES3640e MFP User’s Guide
Appendix D – Media support information - 194
2
H
L
4
H
L
Ff
U
S
FF
D
S
2
H
T
4
H
T
Media
size
T
L
T
R
T
2
L
2
R
2
S
S
R
R
A4LEF
A4SEF
B5LEF
B5SEF
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y4
Y4
Y4
Y4
Y4
Y
Y4
Y4
Y4
Y4
Y4
Y
Y4
Y4
Y
Y4
Y4
Y
Y4
Y4
Y
Y4
Y4
Y
Y4
Y4
Y
N
Y
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
Letter
LEF
Y4
Y4
Y4
Y4
Y4
Letter
SEF
Y
Y
Y4
N
Y4
N
Y4
Y4
Y4
Y4
Y4
Y
ES3640e MFP User’s Guide
Appendix D – Media support information - 195
Appendix E – Auto detection paper sizes
The following tables define which document sizes can be scanned
(flatbed or ADF) when using the Auto setting.
NOTE
(a) settings are mutually exclusive with (b) settings and
cannot be changed by the user.
Changing between a (c) or (d) setting can be carried out by the
user.
Flatbed (document glass)
Paper type
A3
Paper size (mm)
290 x 420
210 x 297
297 x 210
148 x 210
210 x 148
257 x 364
182 x 257
257 x 182
140 x 216
216 x 140
216 x 279
279 x 216
216 x 330
216 x 356
279 x 432
Paper size (inch)
11.69 x 16.54
8.27 x 11.69
11.69 x 8.27
5.83 x 8.27
8.27 x 5.83
10.12 x 14.33
7.17 x 10.12
10.12 x 7.17
5.5 x 8.5
A4 (SEF)
A4 (LEF)
A5 (SEF) (a)
A5 (LEF) (a)
B4
B5 (SEF)
B5 (LEF)
(b)
(b)
8.5 x 5.5
Letter (SEF)
Letter (LEF)
Legal13 (c)
Legal14 (d)
Tabloid
8.5 x 11
11 x 8.5
8.5 x 13
8.5 x 14
11 x 17
ES3640e MFP User’s Guide
Appendix E – Auto detection paper sizes - 196
ADF
Paper type
Paper size (mm)
297 x 420
210 x 297
297 x 210
148 x 210
257 x 364
182 x 257
257 x 182
140 x 216
216 x 279
279 x 216
216 x 330
216 x 356
279 x 432
Paper size (inch)
11.69 x 16.54
8.27 x 11.69
11.69 x 8.27
5.83 x 8.27
10.12 x 14.33
7.17 x 10.12
10.12 x 7.17
5.5 x 8.5
A3
A4 (SEF) (a)
A4 (LEF)
A5 (SEF) (a)
B4 (SEF)
B5 (SEF)
B5 (LEF)
(b)
Letter (SEF) (b)
Letter (LEF)
Legal13 (c)
Legal14 (d)
Tabloid
8.5 x 11
11 x 8.5
8.5 x 13
8.5 x 14
11 x 17
ES3640e MFP User’s Guide
Appendix E – Auto detection paper sizes - 197
Appendix F – Scanner unit setup details
This section provides an overview of the setup facilities on your
scanner unit.
Press the SETUP button on the scanner unit control panel to
show the Setup Mode screen with the Setup Main Menu:
1
3
5
2
4
6
7
8
9
Setting up address books
Press the Address Book button (1) to gain access to the following:
> E-Mail Address Book
Add/Edit/Delete/Search e-mail addresses (up to 500
entries).
> Import from LDAP Server
Search for e-mail addresses from LDAP server and import
the result into the local address book (up to 500 entries).
> FTP Server List
Add/Edit/Delete local FTP server list.
Set a range of parameters e.g. User ID, Password, Path,
for each entry.
Press the OK button to return to the Setup Main Menu.
ES3640e MFP User’s Guide
Appendix F – Scanner unit setup details - 198
Setting up mailboxes
Press the Mailbox button (2) to gain access to the following:
> Mailbox List
Add/Edit/Delete mailbox entries.
Assign a password to each mailbox.
If a mailbox password has been lost, the mailbox can be
deleted by using the Administrator password.
Press the OK button to return to the Setup Main Menu.
Setting up machine parameters
Press the Machine Setup button (3) to gain access to the
following:
> Power Save Delay Time
Set the time after which power save mode will operate: 5,
15, 30, 60, 240min.
> Sound Control
> Key Touch Tone Volume: Set to OFF, Low, High.
> Buzzer Volume: Set to OFF, Low, High.
Press the Save/Return button to return to the Setup Main Menu.
Setting up copying parameters
Press the Copy Setup button (4) to gain access to the following:
> Original Settings
Define default paper size and data type (Mixed, Text or
Photo) of original data for the COPY function.
> Color & Quality
Define default setting for Resolution, Color Mode, Color
Presets, Exposure Settings (Lighter/Darker and Contrast),
Color Saturation, Sharpness, and Background Removal.
> Reduce/Enlarge
Define default Reduce/Enlarge Settings.
ES3640e MFP User’s Guide
Appendix F – Scanner unit setup details - 199
> Layout
Define default setting of Image Sides, Book Copy, Margin
Shift, and N-up.
> Image processing
Define default setting of Edge/Center Erase.
> Print/Finishing Settings
Define default setting of Tray Selection, Face up/down
Print Output, Output Order/Collate, Staple Position, and
Punch Position.
Press the Save/Return button to return to the Setup Main Menu.
Setting up scan properties
Press the Scan Properties Setup button (5) to gain access to the
following:
> Original Settings
Original Size: Define default paper size of original data for
SCAN TO EMail/SCAN TO FTP/SCAN TO MAILBOX/SCAN TO
HOLD QUEUE functionality.
> Color & Quality
Define default setting for Resolution, Color Mode, and
Exposure Settings (Lighter/Darker and Contrast).
> Image processing
Define default setting for Edge/Center Erase Unit.
> Image/Compression
Define default setting for File Format and Compression
Level.
Press the Save/Return button to return to the Setup Main Menu.
ES3640e MFP User’s Guide
Appendix F – Scanner unit setup details - 200
Administrator setup
NOTE
The Administrator password is required.
Press the Administrator Setup button (6) to gain access to the
following:
> Power Save Mode
Enable/disable power save mode.
> Password for Administrator
Set MFP administrator password. The default is “”.
> Access Control
Enable/disable PIN (Personal Identification Number)
authentication. If the PIN authentication is enabled, each
user is authenticated by the last 4 digits of ID for Job
Accounting. The PIN is provided by the Job Accounting
Utility.
> Scan to E-Mail
Enable/disable SCAN TO E-MAIL.
> Scan to FTP
Enable/disable SCAN TO FTP.
> Proxy Settings
> Server Name: Set FTP proxy server name or IP
address.
> User Name: Set user name for the proxy server.
> Port Number: Set port number of the proxy server.
> LDAP Settings
> Server Name: Set LDAP server name or IP address.
> Port Number: Set the port number of LDAP.
> Timeout: Set the time out in seconds (10 – 120sec) for
the search.
> Max. Entries: Set the maximum number of E-Mail
addresses that the MFP unit can receive in each search.
The Clear button resets this value to the default.
ES3640e MFP User’s Guide
Appendix F – Scanner unit setup details - 201
> Search Root: Set the root DN (Distinguished Name).
> Attributes: Specify LDAP attribute corresponding to
“Name”, “Surname”, “First Name”, and “Mail Address”.
The specified attributes are used to query. The default
attributes are:
“cn” for “Name”
“sn” for “Surname”
“givenname” for “First Name”
“mail” for “Mail Address”
> Additional Filter: Specify the additional filter e.g.
“(c=JP)”.
> Authentication: Specify the authentication method for
LDAP access.
“Anonymous”: No authentication
“Simple”: ID & password authentication. They are sent
in plain format. “User ID” and “Password” can be set
here in advance, or left blank. If they are not set here,
user should set them when E-Mail address search by
LDAP is carried out.
“Secure Protocol”: Authentication method for MS
Active Directory. “User ID”, “Password” and “Domain”
can be set here in advance, or left blank. If they are
not set here, user should set them when E-Mail
address search by LDAP is carried out.
> Scanned File Settings
> Max. File Size (E-Mail): Specify the maximum image
size (0 – 15,000KB) to be sent as an attachment. Clear
button resets this value to the default.
> Clear File After Scan: Specify the duration before
deleting files from Mailboxes or the images referred to
via URLs in sent E-Mails. If Manual is selected, the
image should be deleted by Delete All Scan Job.
> Delete All Scan Job: Delete data from Mailboxes or the
images referred to via URLs in sent E-Mails manually.
> Timer
> Copy Reset Timer: Specify the duration(10 – 600 sec
in 10 sec intervals) from COPY operation completion
until the MFP resets all related settings to their default
values.
ES3640e MFP User’s Guide
Appendix F – Scanner unit setup details - 202
> Operation Timer: Specify the duration (10 – 600 sec in
10 sec intervals) from user operation completion until
the MFP displays the waiting screen.
> Job Reset Timer: Specify the duration (10 – 600 sec in
10 sec intervals) from pausing the COPY/SCAN TO
process until the MFP cancels the job.
> Security
> Address Book security: If ON is selected and the
administrator password is set, the password
authentication is carried out before all operations for E-
Mail address book/FTP server list and E-Mail address
importing operation by LDAP. If OFF is selected, the
password authentication is not carried out.
> LDAP security: If ON is selected and the administrator
password is set, the password authentication is carried
out before all operations to access LDAP server. If OFF
is selected, the password authentication is not carried
out.
> Legal Default: Specify the paper size (Legal13 or
Legal14) that the MFP uses if it detects a Legal size
document when Original Size is set to “Auto”.
> Dealer’s Information
> Telephone Number, Fax Number, E-Mail Address: Set
dealer’s information.
> Fax Gateway Mail Address: Set the mail address of the
Fax Gateway. If it is not set, the “Fax Gateway”
function cannot be used.
Press the Save/Return button to return to the Setup Main Menu.
Generating reports
Press the Report button (7) to gain access to printing the
following:
> Administrator Setup Report (The Administrator password
is required.)
> User Setup Report
> Job Log Report
ES3640e MFP User’s Guide
Appendix F – Scanner unit setup details - 203
> E-Mail Report
> FTP Report
> MFP Statistics Report
Press the OK button to return to the Setup Main Menu.
Scanner unit counter readings
NOTE
The Administrator password is required.
Press the Counter button (8) to display counter values.
> PAD counter
Total number of pages handled by the document feeder.
> Document Feeder (Simplex)
The number of pages scanned as single-sided.
> Document Feeder (Duplex)
The number of pages scanned as double-sided.
> Flatbed (glass)
The number of pages scanned on the glass.
NOTE
Counters return to 0 after 999,999.
User cannot clear the counters.
Press the OK button to return to the Setup Main Menu.
Setup complete
When you have finished setting up, press the Exit button (9).
ES3640e MFP User’s Guide
Appendix F – Scanner unit setup details - 204
Appendix G– Troubleshooting (network)
Possible network problems with suggested checks are provided
below. Further network troubleshooting information is provided
in the Fiery Configuration Guide.
Cannot send e-mail
If you are unable to send e-mail, check that the following are
configured correctly.
category
Item
Comment
Printer
unit
Admin Setup>
Network Setup>
Service Setup>
E-mail Setup
Enable E-mail
Services
Must be Yes.
Outgoing server
Must be
specified.
Fiery E-mail Address
Must be
specified.
Admin. E-mail
Address
Must be
specified.
Scanner
unit
Administrator Setup
Scan to E-Mail
Must be Enable.
Cannot search on LDAP server
If you cannot connect to or search on LDAP server, check that the
following are configured correctly.
category
Item
Comment
Scanner
unit
Administrator Setup>
LDAP Settings
Server Name
Port Number
Search Root
Authentication
These are site-specific
settings and must be
specified correctly.
Contact the LDAP
server administrator if
you need help.
ES3640e MFP User’s Guide
Appendix G– Troubleshooting (network) - 205
In addition, if you select Secure Protocol as the Authentication
Method to access the MS Active Directory, check that the
following are configured correctly.
category
Item
Comment
Printer
unit
Admin Setup>
Network Setup>
TCP/IP Setup
DNS Setup
Must be specified
correctly, to access
DNS server.
Admin Setup>
Server Setup
System Date
System Time
Time Zone
Must be adjusted to
LDAP server’s date.
Must be adjusted to
LDAP server’s time.
Must be adjusted to
LDAP server’s time
zone.
Scanner
unit
Administrator Setup>
LDAP Settings>
Authentication
Domain
Domain must be
registered in DNS
server.
ES3640e MFP User’s Guide
Appendix G– Troubleshooting (network) - 206
Appendix H – Touch screen setup
This section provides an overview of the control functions
available for the touch screen display on the scanner unit.
1
2
3
On the scanner unit control panel, press the Menu button (1) to
display the OSD then press the Up-arrow (2) or Down-arrow (3)
buttons to reach the required function. Press the Menu button,
use the Up-arrow and Down-arrow buttons to locate the required
option then press the Menu button to set the option and return to
the OSD main menu.
1
2
3
4
5
6
7
14
13
8
12
11
10
9
ES3640e MFP User’s Guide
Appendix H – Touch screen setup - 207
No.
Function
Description
1
Auto Adjust
Automatically adjusts Horizontal Position,
Vertical Position, Pixel Clock and Phase for an
optimal image.
Press the Menu button to execute.
2
3
Brightness
Contrast
Adjusts the brightness of the screen.
Adjusts the difference between the light and
dark areas.
4
5
6
7
Clock
Adjusts the video distortion. (Horizontal noise
appears on the screen while adjusting the
Clock.)
Phase
Adjusts the video distortion. (Vertical noise
appears on the screen while adjusting the
Phase.)
Horizontal Position
Vertical Position
Moves the display image horizontally.
Up-arrow button moves image to right, Down-
arrow button moves image to left.
Moves the display image vertically.
Up-arrow button moves image upwards, Down-
arrow button moves image downwards.
8
9
OSD Transparence
OSD H-Position
Adjusts the OSD transparency.
Adjusts the OSD horizontal position.
Up-arrow button moves OSD to right, Down-
arrow button moves OSD to left.
10
OSD V-Position
Adjusts the OSD vertical position.
Up-arrow button moves OSD upwards, Down-
arrow button moves OSD downwards.
11
12
13
Switch Color
OSD Language
Exit
Adjusts the color temperature.
Changes the OSD language.
Exits the OSD menu and saves the values.
Press the Menu button to execute.
14
Memory Recall
Restores all settings to factory default values.
Press the Menu button to execute.
ES3640e MFP User’s Guide
Appendix H – Touch screen setup - 208
Index
A
M
accessories 121
installing 121
order details 121
arrow buttons 40
menu
Configuration 169, 170
Print Pages 169
Resume Printing 169
B
back button 41
C
cancel button 41
cleaning
feed rollers 106
LED heads 102
printer casing 110
clearing
paper jams 122
staple jams 160
consumables
order details 101
replacing 100
control panel
adjusting 39
controls 40
System Maintenance 169
using 43
P
duplex printing 28
face-down stacker 28
inputs 26
MP tray 27
outputs 26
D
display 40
Configuration information 42
Help information 43
Menu information 42
messages 167
Status information 41
E
enter button 41
paper jams
F
features
optional 9
finisher 140
inverter 150
side cover 123
top cover 127
printer unit
components 17
specifications 165
printing 55
punch chip box
emptying 111
H
help button 41
I
indicator light
attention 40
ready 40
interface
Ethernet 51, 52
parallel 50, 51
USB 50, 52
ES3640e MFP User’s Guide
Index - 209
R
recommended media 25
remote scan 87
S
scan to e-mail 69
scan to FTP 79
scan to hold queue 96
scan to mailbox 88
scanner unit
copy settings 61
help 59
log in 56
log out 57
scanning 69
status 58
shutdown/restart button 40
software 25
specifications 165
T
troubleshooting 122
turning
off 47
on 49
U
unsatisfactory printing 157
user’s guide
printing 12
ES3640e MFP User’s Guide
Index - 210
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