Lexmark All In One Printer Pro4000 User Manual

Pro4000 Series Quick Reference Guide  
April 2012  
Contents  
3
Contents  
Copying.........................................................................................27  
Tips for copying..................................................................................................................27  
Making copies.....................................................................................................................27  
Making a duplex (twosided) copy automatically...............................................................27  
Canceling copy jobs............................................................................................................28  
Important safety information.........................................................2  
About your printer..........................................................................5  
Finding information about the printer.................................................................................5  
Minimizing your printer's environmental impact.................................................................5  
Printer models......................................................................................................................6  
Printer features....................................................................................................................6  
Setting up the printer...........................................................................................................6  
Understanding the parts of the printer..............................................................................12  
Using the printer control panel..........................................................................................14  
Using memory cards and flash drives.................................................................................15  
Scanning.......................................................................................29  
Tips for scanning.................................................................................................................29  
Scanning to a local computer.............................................................................................29  
Scanning to a network folder.............................................................................................29  
Scanning to a flash drive or memory card..........................................................................30  
Scanning directly to email using the printer software......................................................30  
Scanning to a PDF...............................................................................................................30  
Canceling scan jobs.............................................................................................................31  
Ordering and replacing supplies....................................................17  
Ordering ink cartridges.......................................................................................................17  
Replacing ink cartridges......................................................................................................17  
Maintaining ink cartridges..................................................................................................18  
E-mailing.......................................................................................32  
Sending e-mail....................................................................................................................32  
Canceling an email............................................................................................................32  
Using the printer software............................................................20  
Setting up the printer to fax..........................................................33  
Step 1: Connect the printer to the telephone line.............................................................33  
Step 2: Check the dial tone.................................................................................................40  
Step 3: Set your fax name and fax number........................................................................40  
Step 4: Set the printer to receive faxes automatically or manually...................................40  
Step 5: Set the number of rings..........................................................................................41  
Step 6: Create a contact list................................................................................................41  
Minimum system requirements.........................................................................................20  
Installing the printer software............................................................................................20  
Using the Macintosh printer software...............................................................................21  
Printing.........................................................................................23  
Recommended paper brands.............................................................................................23  
Printing a document...........................................................................................................24  
Printing using advanced color options...............................................................................24  
Printing on both sides of the paper (duplexing) automatically..........................................24  
Printing photos from a memory card or flash drive...........................................................25  
Printing documents from a memory card or flash drive....................................................25  
Canceling print jobs............................................................................................................25  
Printing from a mobile device............................................................................................26  
Faxing...........................................................................................42  
Sending faxes......................................................................................................................42  
Receiving faxes...................................................................................................................42  
Wireless networking.....................................................................44  
Information you will need during wireless setup...............................................................44  
Installing the printer on a wireless network.......................................................................44  
Contents  
What is WiFi Protected Setup?.........................................................................................44  
4
Configuring WiFi Protected Setup manually.....................................................................45  
Using the Embedded Web Server..................................................46  
Accessing the Embedded Web Server................................................................................46  
Understanding the home page...........................................................................................46  
Customizing printer settings...............................................................................................46  
Using shortcuts.............................................................................48  
What are shortcuts?...........................................................................................................48  
Getting started...................................................................................................................48  
Troubleshooting............................................................................50  
Notices.........................................................................................60  
Edition notice.....................................................................................................................60  
Index............................................................................................61  
About your printer  
5
Minimizing your printer's environmental impact  
We are committed to protecting the environment and are continually improving our printers to reduce  
their environmental impact. By selecting certain printer settings or tasks, you may be able to reduce your  
printer's environmental impact even further.  
About your printer  
Finding information about the printer  
The Quick Reference Guide contains instructions on adding your printer to a wireless network, setting up  
a fax connection, and accomplishing common printer tasks like printing, copying, scanning, and faxing. It  
also includes information on troubleshooting printer setup issues as well as solving basic networking and  
faxing problems.  
Conserving energy  
Select the lowest Sleep timeout. The Sleep feature puts the printer in a minimumpower standby  
mode after the printer has been idle for a set amount of time (the Sleep timeout).  
Reducethescreen brightness. Dimthe printer display to lower the power consumption ofyour printer.  
For additional information, see the following:  
Share your printer. Wireless/network printers allow you to share a single printer among multiple  
computers, thus conserving energy and other resources.  
What are you looking for?  
Find it here  
Initial setup instructions  
Quick Setup Sheet  
Hardware Setup Wizard1  
Conserving paper  
Print more than one page image on one side of the paper. The Pages per Sheet feature allows you  
to print multiple pages on one sheet. You can print up to 16 page images on one side of a sheet of  
paper.  
Additional setup and instructions for using the Comprehensive User's Guide installed automatically with  
printer  
the printer software.2  
Print on both sides of the paper. Twosided printing (duplexing) lets you print on both sides of the  
For Windows users  
paper manually or automatically (depending on your printer model).  
After installing your printer, you can access the User's  
Guide from the printer program folder:  
Preview print jobs before printing. Use the preview features found in Toolbars, the Print or Print  
Preview dialog, or the printer display (depending on your printer model).  
1 Click  
or Start.  
Use recycled paper.  
2 Click All Programs or Programs, and then select the  
printer program folder from the list.  
Reduce the margins of documents to be printed.  
Scan and save. To avoid printing multiple copies, you can scan documents or photos and save them  
to a computer program, application, or flash drive for presentation (depending on your printer model).  
3 Select User's Guide.  
For Macintosh users  
1 From the Finder, navigate to:  
Applications > select your printer folder  
2 Doubleclick User's Guide.  
Conserving ink  
Use Quick Print or Draft Mode. These modes can be used to print documents using less ink than  
normal and are recommended for printing documents that are mostly text.  
Use font types and font settings that require less ink. Most programs or applications let you adjust  
Help using the printer software  
Software Help installed automatically with the printer  
software.2 Click Help from any printer software program or  
application.  
the darkness of the colors.  
Use highyield cartridges. Inks in highyield cartridges allow you to print more pages.  
The latest supplemental information, updates, Support Web site—http://support.lexmark.com  
online customer support, and telephone  
support  
Preview print jobs before printing. Use the preview features found in Toolbars, the Print Preview  
dialog, or the printer display (depending on your printer model).  
1 Available on the installation software CD.  
2 Available on the installation software CD and on the Lexmark Support Web site at  
Recycling  
Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To  
return an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a  
postagepaid bag.  
Recycle the product packaging.  
Recycle your old printer instead of throwing it away.  
Recycle paper from discarded print jobs.  
     
About your printer  
6
Use recycled paper.  
Setting up the printer  
1 Unpack the printer.  
To read the Lexmark Environmental Sustainability Report, see www.lexmark.com/environment.  
Note: Your printer may not come with some of these programs or some of the functions of these  
programs, depending on the features of the printer that you purchased.  
Printer models  
The installation software CD that came with your printer works for the following printer models:  
Pro4000  
Pro4000c  
Printer features  
Depending on the model, your printer comes with features that will help you manage and accomplish  
printing and imaging tasks:  
Wireless or Ethernet networking—Print and scan from anywhere in your home or office over a secure  
wireless or Ethernet network, as well as share the printer among multiple computers.  
Intuitive touch screen—Use the fullfeatured color touch screen for fast, easy access to all the printer  
menus. The large screen also allows you to view and print photos directly from your digital camera or  
memory device without using a computer.  
Notes:  
Do not attach the USB cable until prompted to do so.  
Print—Print documentsand PDFs quickly from a computer or from aUSB flash drive. Builtin twosided  
Place the printer near the computer during setup. If you are setting up on a wireless network,  
then you may move the printer after setup is complete.  
printing lets you save money and the environment.  
Copy—Copy documents and photos with onetouch, computerfree black or color copying. Enjoy 25%  
Contents may vary by model and region.  
to 400% reduction and enlargement capacity.  
2 To initiate printer setup using a computer, insert the installation software CD, or download the printer  
driver.  
Scan—Scan documents and photos fast and easily with the highresolution scanner. Easily scan to a  
memory device or to multiple laptops or PCs over a secure wireless network with up to 1200 dpi optical  
resolution.  
Fax—Do standalone black and color faxing at 33.6Kbps modem speed. Other fax features include 99  
speed dials, automatic redial, junk fax blocking, and caller ID.  
Photo printing—Print highquality, longlasting photos directly from digital memory cards,  
PictBridgeenabled digital cameras, and USB flash drives.  
SmartSolutions—Simplify printer tasks that you frequently repeat by creating and customizing your  
printer solutions. Using the SmartSolutions toolkit on the Web, you can choose the printer tasks that  
you often perform, apply your custom settings, and download them to your printer as shortcuts that  
you can easily access anytime. You can also customize your printer with solutions that display your  
online calendars, online photo albums, RSS feeds, and more.  
Shortcuts—Save a set of frequently used printer settings available for a given task and then assign a  
shortcut name and shortcut number to it. When you want to perform a task with those settings, you  
can simply select the shortcut number on the printer instead of going through the usual process of  
adjusting the settings and options.  
EcoMode—Save energy and paper by activating EcoMode. It automatically dims the printer display  
light, puts the printer into Sleep mode after a specified period of inactivity, and prints on both sides  
of the paper for print, copy, and fax jobs.  
     
About your printer  
7
4 If necessary, insert the correct language overlay until it clicks into place.  
With a CD or DVD drive (Windows/Macintosh)  
Without a CD or DVD drive or for Linux  
Download the printer driver from  
5 Pull the paper tray completely out of the printer.  
Note: If the installation dialog does not appear after a  
minute, then see “Installation screen did not appear during  
installation” on page 50.  
3 Remove tape and packing material from all areas of the printer.  
About your printer  
8
6 Move the paper guides to the sides.  
9 Adjust the paper guides to rest against the left, right, and bottom edges of the paper.  
7 For legalsize paper, extend the paper tray.  
Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray.  
Overloading the tray can cause paper jams.  
8 Load paper with the printable side facedown.  
About your printer  
9
10 Insert the paper tray.  
12 Make sure the printer is on.  
Note: It may take a while before the first screen appears on the printer control panel.  
13 Using the printer control panel, press the up or down arrow button until the language you want is  
OK  
highlighted on the display, and then press  
.
11 Connect the power cord only.  
Note: Do not attach the USB cable yet.  
OK  
14 Confirm the language, and then press  
.
Connect the power cord to a properly grounded electrical outlet that is near the product and easily  
accessible.  
About your printer  
10  
OK  
OK  
15 Set the country or region, and then press  
.
18 Set the time zone, and then press  
.
Time Zone  
Country/Region  
(UTC-05:00) Eastern Time (USA/Ca...  
(UTC-06:00) Central Time (USA/Ca...  
(UTC-07:00) Mountain Time (USA/C...  
United States  
Albania  
Algeria  
Please choose  
a
country or region and press OK  
Please choose  
a
time zone and press OK  
16 Using the keypad on the printer control panel, set the date. Press the left or right arrow button to  
Note: This step appears only in some countries.  
OK  
scroll between the month, day, and year. Press  
.
19 To configure basic fax functions, press the left or right arrow button until Nowis highlighted, and then  
Note: The date format varies, depending on the selected country or region.  
press OK . Otherwise, go to step 22.  
Fax Setup  
Set Date  
18  
01  
2011  
Do you want  
/
/
to set up fax now?  
Press OK when complete.  
Now  
Later  
OK  
17 Set the time, and then press  
.
20 Enter your fax number for the printer, and then press OK . Your fax number identifies you asthe sender  
in all your sent faxes.  
Set Time  
Fax Number  
05  
55  
AM  
:
Press OK when  
complete.  
Enter Fax Number and press OK  
OK  
21 Type your name or company name, and then press  
. Your fax name identifies you as the sender in  
all your sent faxes.  
To change a character, press the left arrow button.  
About your printer  
To add a space, press the number 0.  
11  
24 Remove all packing material.  
Fax Name  
Enter Fax Name and press OK  
22 Configure other advanced fax settings later in the software installation.  
Lexmark Pro4000 Series Installation  
ll  
i
i
25 Insert each ink cartridge until it clicks into place.  
Configure Advanced Features  
You can now print, but there are additional steps required to access all the  
features of your device.  
Get my printer ready to scan directly to my computer  
Configure Lexmark SmartSolutions and standalone email  
Get my printer ready to send and receive faxes  
What will  
How can  
I
be missing if  
do this later?  
I
don’t do this now?  
I
Quit  
Continue  
?
23 Flip down the ink cartridge access door.  
Note: Make sure to use the four ink cartridges that came with your new printer.  
26 Close the ink cartridge access door.  
SD/MS/xDC  
2
1
About your printer  
12  
Behind the ink cartridge access door, you will find the customer support label, which contains the ink  
cartridge information, model number, product Web site, and customer support number.  
Understanding the parts of the printer  
Note: Do not open the ink cartridge access door during the 12minute printhead preparation.  
27 Fully extend the exit bin and flip out the bin extender.  
OK  
28 From the printer control panel, press  
to print an alignment page.  
Use the  
To  
Scan, copy, or fax multiplepage documents.  
1
2
Automatic Document  
Feeder (ADF)  
Access ADF paper jams.  
ADF input tray  
Load original documents into the ADF.  
Notes:  
Do not load postcards, photos, small items, or thin media (such as  
magazine clippings) into the ADF. Place these items on the scanner  
glass.  
Notes:  
After scanning, copying, or faxing, you can lift the right end of the  
input tray to retrieve the original documents easily.  
The alignment page prints.  
Do not remove the page until printing is finished. The alignment page may take a while to print.  
Streaks on the alignment page are normal and not an indication of a problem.  
The alignment page that prints may differ from the one shown.  
Recycle the alignment page.  
3
4
PictBridge and USB  
port  
Connect a PictBridge-enabled digital camera or a flash drive to the printer.  
Card reader light  
Check the card reader status. The light comes on when a memory card is  
inserted and blinks when a memory card is being accessed.  
5
6
Memory card slot  
Insert a memory card.  
Ink cartridge access  
door  
Install, remove, or replace ink cartridges.  
             
About your printer  
13  
Use the  
To  
Use the  
To  
7
8
Paper tray (Tray 1)  
Load paper.  
16  
USB port  
Connect the printer to a computer using a USB cable.  
Warning—Potential Damage: Do not touch the USB port except when  
plugging in or removing a USB cable or installation cable.  
Second paper tray  
(Tray 2)  
Load additional paper.  
You canload the same type of paper as inTray1. You canalso load a different  
typeofpaperand change the defaultpaper settingsso the printer usespaper  
from Tray 2 for certain types of print jobs.  
Note: Remove the sticker to access the port.  
Note: This option is  
available only in select  
printer models.  
17  
18  
Ethernet port  
LINE port  
Connect your printer to a computer, a local network, an external DSL, or a  
cable modem.  
9
Exit bin  
Hold paper as it exits.  
Connect the printer to an active telephone line through a standard wall jack  
(RJ11), DSL filter, or VoIP adapter, or any other adapter that allows you to  
access the phone line to send and receive faxes.  
Note: For the printer to be ready for any print job, make sure to fully  
extend the exit bin and to flip out the bin extender.  
10  
11  
Bin extender  
Printer control panel  
Catch the paper as it exits.  
Note: For the printer to be ready for any print job, make sure to fully  
extend the exit bin and to flip out the bin extender.  
Operate the printer.  
19  
EXT port  
Connect additional devices (telephone or answering machine) to the printer  
and the telephone line. Use this port if you do not have a dedicated fax line  
for the printer and if this connection method is supported in your country  
or region.  
Note: Remove the plug to access the port.  
Use the  
To  
12  
Customer support  
label  
Identify the model number of the printer, the customer support hot line,  
and the ink cartridge information.  
13  
14  
15  
Scanner glass  
Scan, copy, or fax photos and documents.  
Power supply with port Connect the printer to the power cord.  
Duplex unit  
Print on both sides of a sheet of paper.  
Access paper jams.  
                     
About your printer  
14  
Use  
To  
Return to the previous screen.  
Using the printer control panel  
6
7
Back  
2
3
1
4
Exit from one menu level to a higher one.  
5
Select  
Select menu options.  
Save settings.  
OK  
7
6
Use  
To  
Turn the printer on and off.  
Switch to Sleep mode.  
Note: When the printer is on, press  
and hold for three seconds to turn off the printer.  
View:  
1
2
Power  
to switch to Sleep mode. Press  
Display  
Printer status  
Messages  
Menus  
Note: The display is  
turned off in Sleep  
mode.  
3
4
Arrow buttons  
Home  
Navigate through menu items that appear on the display.  
Return to the home screen.  
Use  
To  
8
9
Redial  
Display the last number dialed. Press the left or right arrow button to view the  
last five numbers dialed.  
5
Keypad  
In Copy mode or Photo mode:  
Enter the number of copies or prints you want to make.  
In Fax mode:  
Pause  
Insert a three-second pause in a fax number to wait for an outside line or get  
through an automated answering system. Enter a pause only when you have  
already begun entering the number.  
Enter fax numbers.  
Operate an automated answering system.  
Select letters when creating a Speed Dial list.  
Type numbers to enter or edit the date and time shown on the display.  
10  
Dial Tone  
Dial the telephone number manually using the keypad before sending the fax.  
                     
About your printer  
15  
Use  
To  
Using memory cards and flash drives  
11  
12  
Address Book  
Access fax numbers from a saved list of numbers.  
Supported memory cards and file types  
Color  
Switch to color mode.  
Memory card  
File type  
Documents:  
Secure Digital (SD)  
.pdf (Adobe Portable Document Format)  
Images:  
Secure Digital High Capacity (SDHC)  
Micro Secure Digital (with adapter) (Micro SD)  
Mini Secure Digital (with adapter) (Mini SD)  
MultiMedia Card (MMC)  
Reduced Size MultiMedia Card (with adapter)  
(RSMMC)  
13  
14  
Black  
Start  
Switch to blackandwhite mode.  
.jpg, .jpeg, .jpe (Joint Photographic Experts  
Group)  
Start a job, depending on which mode is selected.  
.tiff, .tif (Tagged Image File Format)  
MultiMedia Card mobile (with adapter)  
15  
16  
17  
Cancel  
Cancel a print, copy, scan, or fax job in progress.  
Clear current settings or error messages, and return to previous settings.  
(MMCmobile)  
Memory Stick  
Memory Stick PRO  
Ethernet indicator Check the Ethernet connection of your printer.  
Memory Stick Duo (with adapter)  
Memory Stick PRO Duo (with adapter)  
xDPicture Card  
WiFi indicator  
Check the wireless connection of your printer.  
Note: This feature may be available only in select printer models.  
xDPicture Card (Type H)  
xDPicture Card (Type M)  
Using a memory card or flash drive with the printer  
Insert a memory card into the card slot or a flash drive into the USB port.  
                 
About your printer  
16  
Notes:  
If the printer does not recognize the memory device, then remove and reinsert it.  
The printer reads only one memory device at a time.  
Inserting a memory card  
Inserting a flash drive  
Notes:  
Notes:  
Insert the card with the brand name label facing  
up.  
The flash drive uses the same port that is used  
for a PictBridge camera cable.  
Make sure any arrows on the card point toward  
the printer.  
An adapter may be necessary if your flash  
drive does not fit directly into the port.  
If necessary, connect the memory card to the  
adapter that came with it.  
Make sure that the memory card inserted is  
supported by the printer. For more information,  
see “Supported memory cards and file types” on  
page 15.  
The card reader light comes on when a memory  
card is inserted and blinks when a memory card is  
being accessed.  
Warning—Potential Damage: Do not touch  
any cables, ports, any network adapter, any  
connector, the memory device, or the printer  
in the areas shown while actively printing,  
reading, or writing from the memory device.  
A loss of data can occur.  
Follow the instructions on the printer display or select from available options.  
Ordering and replacing supplies  
17  
Replacing ink cartridges  
Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges  
Ordering and replacing supplies  
immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out.  
1 Turn on your printer.  
Ordering ink cartridges  
Order the cartridges that are designed for use in your region.  
2 Open the ink cartridge access door.  
Region 1: For the United States, Canada, and Latin America, use 200, 200XL, or 200XLA cartridges.  
Region 2: For the European Union (EU), the European Economic Area (EEA), and Switzerland, use 210,  
210XL, or 200XLA cartridges.  
Region 3: For Africa, the Middle East, Central Eastern Europe (nonEU), the Commonwealth of  
Independent States (CIS), and the Asia Pacific region, use 220, 220XL, or 200XLA cartridges.  
Warning—Potential Damage: Do not extend the ink cartridge access door beyond 90 degrees  
when opening to prevent it from breaking.  
3 Press the release tab, and then remove the used ink cartridge or cartridges.  
1 Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or  
recycling. For more information, visit www.lexmark.com/regions.  
2 Available only on the Lexmark Web site at www.lexmark.com.  
Notes:  
To get more ink, order highyield ink cartridges.  
Depending on your country or region, you may get the ink cartridges individually or in packs.  
You can order a mix of standard ink cartridges and highyield ink cartridges, depending on your  
needs.  
For page yield information, visit www.lexmark.com/yields.  
The cartridges used for printing documents can also be used for printing photos.  
For best results, use only genuine Lexmark ink cartridges.  
     
Ordering and replacing supplies  
18  
4 Insert each ink cartridge until it clicks into place.  
Cleaning the printhead nozzles  
If you have not been using the printer for a long period, then you may need to clean the printhead nozzles  
to improve the quality of your prints. Keep your printer plugged to a properly grounded, working electrical  
outlet to allow it to perform automatic maintenance cycles.  
Notes:  
Cleaning the printhead nozzles uses ink, so clean them only when necessary.  
Deep cleaning uses more ink, so try the Clean Printhead option first to save ink.  
If the ink levels are too low, then you must replace the ink cartridges before you can clean the  
printhead nozzles.  
1 From the printer control panel, navigate to:  
OK  
OK  
> Setup >  
> Maintenance >  
2 Press the up or down arrow button to scroll to Clean Printheador Deep Clean  
Note: Install the new ink cartridges immediately after removing them from the packaging to avoid  
exposing the ink to air.  
OK  
Printhead, and then press  
.
5 Close the ink cartridge access door.  
OK  
3 Press the up or down arrow button to scroll to a cleaning option, and then press  
.
Wait until the printer is ready.  
Notes:  
OK  
If Align Printerappears on the printer display, then touch Continue or press  
on your printer model.  
, depending  
Moving the printer to another location  
When moving the printer and optional trays to another location, follow these precautions:  
Do not remove the alignment page until printing is finished.  
Any cart used to move the printer must have a surface able to support the full footprint of the printer.  
Any cart used to move the options must have a surface able to support the dimensions of the options.  
Maintaining ink cartridges  
In addition to the following tasks that you can perform, your printer performs automatic maintenance  
cycles if it is plugged into a properly grounded, working electrical outlet. It will briefly come out of Sleep  
mode or will temporarily turn on if it is turned off.  
Make sure the bin extender and the exit bin are in their original positions.  
Keep the printer in an upright position.  
Make sure to remove the ink cartridges from the printer.  
Aligning the printhead  
If the characters or lines on your printed image appear jagged or wavy, then you may need to align the  
printhead.  
1 Load plain paper.  
2 From the printer control panel, navigate to:  
OK  
OK  
OK  
> Setup >  
>Maintenance >  
> Align Printer >  
An alignment page prints.  
Note: Do not remove the alignment page until printing is finished.  
If you aligned the cartridges to improve print quality, then print your document again. If print quality has  
not improved, then clean the printhead nozzles.  
       
Ordering and replacing supplies  
19  
Store the used ink cartridges in a box with the nozzles faceup.  
Avoid severe jarring movements.  
If available, use the original packaging of the printer with the needed padding to keep the printer  
protected during transport.  
Using the printer software  
20  
Installing the printer software  
Note: If you installed the printer software on this computer before but need to reinstall the software,  
Using the printer software  
then uninstall the current software first.  
Minimum system requirements  
The printer software requires up to 500MB of free disk space.  
For Windows users  
1 Close all open software programs.  
Supported operating systems  
2 Insert the installation software CD.  
If the installation dialog screen does not appear after a minute, then launch the CD manually:  
Microsoft Windows 7 (SP1)  
Microsoft Windows Server 2008 (R2)  
Microsoft Windows Server 2003 (SP2)  
Microsoft Windows Vista (SP2)  
a
b
Click  
, or click Start and then click Run.  
In the Start Search or Run box, type D:\setup.exe, where Dis the letter of your CD or DVD  
drive.  
Microsoft Windows XP (SP3)  
c
Press Enter, or click OK.  
Macintosh Intel OS X version 10.8.0 or later  
Macintosh Intel OS X version 10.7.0 or later  
Macintosh Intel OS X version 10.6.0 or later  
Macintosh Intel OS X version 10.5.0 or later  
Macintosh Intel OS X version 10.4.4 or later*  
Macintosh PowerPC OS X version 10.5.0 or later  
Macintosh PowerPC OS X version 10.4.0 or later*  
Ubuntu Linux 11.10, 10.10, 10.04, 9.10, and 9.04*  
Red Hat Enterprise Linux WS 6, WS 5, and WS 4*  
Red Flag Linux Desktop 6.0*  
3 Click Install, and then follow the instructions on the computer screen.  
For Macintosh users  
Note: To take advantage of the full features of your printer, select the custom install option, and then  
select all packages listed.  
1 Close all open applications.  
2 Insert the installation software CD.  
If the installation dialog does not appear after a minute, then click the CD icon on the desktop.  
3 Double-click the software installer package, and then follow the instructions on the computer screen.  
SUSE Linux Enterprise Server 11 and 10*  
SUSE Linux Enterprise Desktop 11 and 10*  
Linux openSUSE 12.1, 11.4, 11.3, and 11.2*  
Linpus Linux Desktop 9.6*  
Using the Internet  
1 Go to the Lexmark Web site at www.lexmark.com.  
2 Navigate to:  
Fedora 16 and 14*  
SUPPORT & DOWNLOADS > select your printer > select your operating system  
Debian GNU/Linux 6.0 and 5.0*  
3 Download the driver, and then install the printer software.  
* The printer driver for this operating system is available only at http://support.lexmark.com.  
Note: Updated printer software may be available at http://support.lexmark.com.  
Note: Information on additional operating system versions that are compatible with the printer may be  
available on our Web site.  
Using the Windows printer software  
Software installed during printer installation  
When you set up the printer using the installation software CD, all the necessary software was installed.  
You may have chosen to install some additional programs. The following table provides an overview of  
various software programs and what they can help you do.  
       
Using the printer software  
21  
If you did not install these additional programs during initial installation, then reinsert the installation  
software CD, run the installation software, and then click Advanced Options > Install Additional Software.  
Use the  
To  
Printing Preferences  
When you click File > Print> Propertieswith adocumentopen, aPrinting  
Preferences dialog appears. The dialog lets you select options for the  
print job, such as the following:  
Printer software  
Select the number of copies to print.  
Print twosided copies.  
Select the paper type.  
Add a watermark.  
Use the  
To  
Launch applications or programs.  
Scan or email a photo or document.  
Edit scanned documents.  
Scan documents to PDF.  
Adjust settings for the printer.  
Order supplies.  
LexmarkTM Printer Home  
(referred to as Printer Home)  
Enhance images.  
Save settings.  
Note: Printing Preferences is installed automatically with the printer  
software.  
Maintain ink cartridges.  
Register the printer.  
Note: Your printer may not come with some of these programs or some of the functions of these  
programs, depending on the features of the printer that you purchased.  
Contact technical support.  
Access the User's Guide.  
Using the Macintosh printer software  
Lexmark Phone Book  
Manage your fax contacts.  
(referred to as Phone Book)  
Launching the Print dialog  
Use the Print dialog to adjust the print settings and schedule print jobs.  
Abbyy Sprint OCR  
Scan a document and produce text that you can edit with a  
wordprocessing program.  
Lexmark Wireless Setup Utility  
Set up the wireless printer on a wireless network.  
With a document or photo open, choose File > Print.  
(referred to as Wireless Setup  
Utility)  
Change the wireless settings of the printer.  
Note: This program is installed automatically with the printer software  
if the printer has wireless capability.  
Launching an application  
1 From the Finder, navigate to:  
Lexmark Tools for Office  
Access your favorite settings in Microsoft Office 2007.  
Applications > select your printer folder  
(referred to as Tools for Office)  
2 Doubleclick the application that you want to use.  
Printer Setup Utility  
Status Messenger  
Configure the fax and email settings of your printer.  
Learn more about the printing problems encountered.  
Use the  
To  
Customize settings for fax jobs.  
Status Monitor Center  
Printer Settings  
Check the supplies status of your printer.  
Order supplies online.  
Create and edit the Contacts list.  
Configure email connectivity settings.  
Configure the language, country, date, and time.  
Product Update  
Receive automatic notifications of updates to your printer software  
when new updates are available.  
Shortcuts  
Speed up usual tasks with your printer.  
Wireless Setup  
Assistant  
Set up the printer on a wireless network.  
Note: This application is automatically installed with the printer software if the  
printer has wireless capability.  
Uninstaller  
Remove the printer software from your computer.  
 
Using the printer software  
22  
Notes:  
Your printer may not come with these applications, depending on the features of the printer that  
you purchased or the installation type (standard or custom) chosen when you installed the printer.  
To take advantage of the full features of your printer, select the custom install option during  
installation, and then select all packages listed.  
Accessing Web links  
Web links are links to predefined Web pages that are saved in the printer folder.  
1 From the Finder, navigate to:  
Applications > select your printer folder > Web Links  
2 Doubleclick the Web link that you want to visit.  
Use  
To  
Customer Support  
Lexmark Software Updates  
Lexmark Online  
Contact customer support.  
Download and install the latest printer software.  
Visit the Lexmark Web site.  
Order ink or supplies.  
Order Supplies Online  
Printer Registration  
Visit Lexmark SmartSolutions  
Register your printer.  
Visit the SmartSolutions Web site.  
Choose your custom solutions.  
Note: Your printer may not come with these Web links, depending on the features of the printer that  
you purchased.  
Printing  
23  
For photos, brochures, business cards, ironon transfers, window clings, and other specialty  
Printing  
print jobs  
Paper and  
specialty  
media  
Onesided or  
twosided  
printing  
Recommended paper  
Set paper type to  
Recommended paper brands  
Lexmark PerfectFinishTM Photo  
Lexmark Photo  
Photo  
Onesided  
Lexmark PerfectFinish Photo  
Lexmark Photo  
For emails, received faxes, internal documents, and similar print jobs  
Size  
Recommended paper  
Weight  
Set paper type to  
Matte  
brochure  
Twosided  
Inkjet matte brochure papers for  
lightor moderatecoverage  
printing:  
Inkjet Matte Brochure  
Letter  
PrintWorks 30% Recycled  
Multipurpose Paper #00011  
20 lb  
Plain  
Printworks Matte Photo Paper  
#00471  
80 g/m2  
A4  
UPM Future Multitech  
Plain  
Paperworks Inkjet 2sided  
Matte Coated 8.5x11 32lb/120g  
60pk P/C: PPPJJ322  
For colorful and highcoverage documents  
Size  
Recommended paper  
Weight  
Set paper type to  
Inkjet matte brochure paper for  
heaviercoverage printing:  
Paperworks Inkjet 2sided  
Matte Coated 8.5x11 44lb/165g  
60pk P/C: PPPJJ44  
Letter  
Georgia Pacific Everyday Ink 24 lb  
Jet and Laser Paper #214305  
ColorLok Certified Plain  
Hammermill Ultra Premium 24 lb  
Premium Plain  
Laser Print #166000  
Note: For best results, set  
Page Dry Time to Extended.  
Glossy  
brochure  
Inkjet Glossy Brochure  
Business Card  
Red River Zeppelin SemiGloss  
Paperworks Inkjet 2sided  
SemiGloss P/C:PPPJJ48 and  
Manufacturer #:JANUSSM8511  
Georgia Pacific Premium  
MultipurposePaper #214306  
20 lb  
Colorlok Certified Plain  
Premium Plain  
Avery  
specialty  
Avery HalfFold Greeting Cards  
90 g/m2  
A4  
MReal Data Copy Colour  
for Inkjet Printers #3265  
Printing  
Avery TriFold Brochures for  
Note: For best results, set  
Page Dry Time to Extended.  
Inkjet Printers #8324  
Avery TwoSide Printable Clean  
Edge Business cards for Inkjet  
Printers #8871  
80 g/m2  
SOPORCEL Navigator  
Universal Multifunctional  
Premium Plain  
Ironon  
Onesided  
Avery Tshirt Transfers for Inkjet  
IronOn Transfer  
transfer  
Printers #3271  
For résumés, letterhead documents, and similar print jobs  
Clear window  
cling  
Micro Format,Inc., Super Color Cling Transparency  
#SP5676  
Size  
Recommended paper  
Weight  
Set paper type to  
Letter  
Wausau Professional Series 24 lb  
Royal Linen paper, 30%  
recycled, #WAU74089  
Premium Plain  
Transparent  
film  
3M Inkjet Transparency Film  
#CG3480  
Transparency  
   
Printing  
24  
6 Click OK to close any printer software dialogs.  
Printing a document  
7 Click OK or Print.  
For Windows users  
For Macintosh users  
1 With a document open, click File > Print.  
2 Click Properties, Preferences, Options, or Setup.  
1 With a document open, choose File > Print.  
2 From the printer popup menu, choose your printer.  
3 From the print options popup menu, choose Quality & Media > Advanced Options.  
3 Select the print quality, the number of copies to print, the type of paper to use, and how the pages  
should print.  
4 Click OK to close any printer software dialogs.  
4 From the “Ink to Use” popup menu, choose either of the following:  
Color + Black to use four inks including black.  
5 Click OK or Print.  
Color Only to use cyan, magenta, and yellow inks.  
For Macintosh users  
5 From the Color Preferences area, choose Natural or Vivid, or choose Use ICC Test Chart Process.  
1 With a document open, choose File > Page Setup.  
2 From the Page Setup dialog, set the printer, paper size, and orientation.  
3 Click OK.  
6 Click Print.  
Printing on both sides of the paper (duplexing)  
automatically  
4 From the menu bar, choose File > Print.  
5 From the Printer popup menu, choose your printer.  
The automatic duplex unit supports A4, A5, letter, legal, statement, and executivesize paper.  
6 From the print options menu, choose the print quality, the number of copies to print, the type of paper  
to use, and how the pages should print.  
Notes:  
7 Click Print.  
Other paper sizes may be supported.  
Two-sided printing is not supported on envelopes, card stock, or photo paper.  
Do not remove the page until printing is finished.  
Printing using advanced color options  
Color printing is enabled by default. To optimize print colors for a special print job, use Color Preference  
For Windows users  
and Advanced Color Options.  
1 With a document open, click File > Print.  
2 Click Properties, Preferences, Options, or Setup.  
For Windows users  
3 Navigate to:  
1 With a document open, click File > Print.  
2 Click Properties, Preferences, Options, or Setup.  
Layout tab > Print on Both Sides (Duplex) area > select Print on both sides  
4 Click OK to close any printer software dialogs.  
3 Navigate to:  
5 Click OK or Print.  
Quality tab > Color Extras area  
To return to single-sided printing, repeat steps 1 and 2, and then navigate to:  
Layout tab > Print on Both Sides (Duplex) area > select Print on one side only  
4 Select either Color Preference or Advanced Color Options.  
If you select Color Preference, then select either Natural or Vivid.  
If you select Advanced Color Options, then select Use ICC test Chart Process.  
For Macintosh users  
5 From the “Ink to Use” area, select either of the following:  
Color + Black to use four inks including black.  
1 With a document open, choose File > Page Setup.  
2 From the Page Setup dialog, set the printer, paper size, and orientation.  
Color Only to use cyan, magenta, and yellow inks.  
     
Printing  
25  
3 Click OK.  
OK  
3 Use the up or down arrow button to select a photo printing option, and then press  
.
4 From the menu bar, choose File > Print.  
Select and Printallows you to choose a layout, the number of photos per page, paper  
settings, photo size, photo quality, and to sharpen the quality of graphics.  
5 From the Printer popup menu, choose your printer.  
6 From the print options popup menu, choose Quality & Media.  
7 From the Paper Type popup menu, choose Plain Paper.  
8 From the print options popup menu, choose Layout.  
9 From the TwoSided popup menu, choose LongEdge binding or ShortEdge binding.  
Print Photosallows you to print all photos, selected photos by photo range, and print photos  
using predefined photo size templates.  
4 To adjust the print settings, press the up or down arrow button to scroll to the option you want to set,  
OK  
and then press the left or right arrow button to scroll to the setting you want. If necessary, press  
to make a selection.  
For LongEdge binding, pages are bound along the long edge of the page (left edge for portrait,  
5 Press  
.
top edge for landscape).  
Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or  
storing.  
Portrait  
Landscape  
2
1
Printing documents from a memory card or flash drive  
2
1
To enable the File Print function, the memory card or flash drive must contain document files that are  
supported by the printer. For more information, see “Supported memory cards and file types” on page  
15.  
1 Insert a memory card or flash drive.  
The Memory Device screen appears on the display.  
For ShortEdge binding, pages are bound along the short edge of the page (top edge for portrait,  
2 Touch Print Documents.  
left edge for landscape).  
3 Select the document that you want to print, and then press  
.
Portrait  
Landscape  
Canceling print jobs  
To cancel a print job from the printer control panel, press  
printer returns to the home screen.  
, and then press OK . Printing stops and the  
To cancel a print job from the computer, do the following:  
For Windows users  
10 Click Print.  
1 Click  
, or click Start and then click Run.  
2 In the Start Search or Run box, type control printers.  
Printing photos from a memory card or flash drive  
1 Load photo paper.  
3 Press Enter, or click OK.  
The printers folder opens.  
2 Insert a memory card, flash drive, or digital camera set to mass storage mode.  
4 Rightclick the printer, and then select Open or See what's printing.  
If image files and document files are stored in the memory device, then press the left or right arrow  
OK  
5 Cancel the print job:  
button to select Photos, and then press  
.
If you want to cancel a particular print job, then rightclick the document name, and then select  
Note: Only files with supported file types will be shown.  
Cancel.  
     
Printing  
If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents.  
26  
For Macintosh users  
1 Click the printer icon on the Dock.  
The print queue dialog appears.  
2 Choose the job you want to cancel, and then click Delete.  
Printing from a mobile device  
What is LexPrint?  
LexPrint is a free application that lets you print easily from your iPad, iPhone, or iPod touch using any  
Lexmark printer connected to the same wireless network. It lets you print Web pages, photos from the  
photo album, or photos you recently captured using the camera of your mobile device, depending on its  
features. You can also customize print settings from your mobile device.  
Depending on your Lexmark printer model, you may need to download the LexPrint Listener application  
from our Web site at www.lexmark.com/lexprint.  
Supported printers  
LexPrint enables your mobile device to communicate with Lexmark printers found on the same network.  
For select printer models that support Direct Image and Zeroconf or Bonjour, you can print directly  
from your mobile device to the printer without using LexPrint Listener. To check if your printer model  
supports these features, visit www.lexmark.com/lexprint.  
For other Lexmark printers, your mobile device can send print jobs to your printer aslong as the printer  
software and LexPrint Listener are installed on the computer where the printer is connected.  
Note: The application referred to as Rendezvous in Mac OS X version 10.2 is now called Bonjour by  
Apple Inc.  
     
Copying  
27  
Making copies  
1 Load paper.  
Copying  
2 Load an original document faceup into the ADF or facedown on the scanner glass.  
ADF  
Scanner glass  
3 From the printer control panel, navigate to:  
OK  
> Copy >  
> Copies  
4 Press the left or right arrow button to select the number of copies.  
5 From the Copy menu screen, press the up or down arrow button to scroll to the option you want to  
set, and then press the left or right arrow button to scroll to the setting you want. If necessary, press  
OK  
to make a selection.  
6 Select the copy mode:  
Press  
to switch to color mode.  
Press  
to switch to blackandwhite mode.  
When you select color or blackonly printing, the light that corresponds to your choice comes on.  
7 Press  
.
Note: The selected copy settings are reset to the factory default after two minutes of printer inactivity.  
Use the scanner glass for single pages, small items  
(such as postcards or photos), transparencies, photo  
paper, or thin media (such as magazine clippings).  
Use the ADF for multiplepage documents.  
Note: The ADF is available only in select printer  
models. If you purchased a printer without an ADF,  
then load original documents or photos on the  
scanner glass.  
Making a duplex (twosided) copy automatically  
The automatic duplex unit supports A4-, A5-, letter-, legal-, statement-, and executive-size paper. If you  
need to make twosided copies using other paper sizes, then see the instructions for making a twosided  
copy manually.  
Note: You cannot make twosided copies on envelopes, card stock, or photo paper.  
Tips for copying  
Make sure the exit bin is fully extended and the bin extender is flipped out.  
1 Load paper.  
2 Load the original document faceup into the ADF or facedown on the scanner glass.  
Use the ADF when scanning twosided pages if your printer supports duplex scanning and the ADF  
supports the original document size.  
3 From the printer control panel, navigate to:  
Use the scanner glass when scanning twosided pages if your printer does not support duplex scanning  
OK  
> Copy >  
> 2Sided Copies  
or the ADF does not support the original document size.  
4 Press the left or right arrow button to select a twosided copying option:  
When using the ADF, adjust the paper guides on the ADF to the width of the original document.  
If you are copying a onesided document, then press the arrow buttons to scroll to 1sided to  
To easily retrieve a document after copying or scanning, lift the ADF input tray.  
2sided.  
When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned  
image.  
If you are copying a two-sided document and using the scanner glass, then press the arrow buttons  
to scroll to 2sided to 2sided.  
If you want to specify the page orientation and layout of the original document and the copy, then  
Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as  
magazine clippings) into the ADF. Place these items on the scanner glass.  
OK  
press the arrow buttons to scroll to Advanced. Press  
then press until you reach the Copy menu.  
every time you make a selection, and  
When the document to be copied is in place with the settings you want, press  
to start copying.  
       
Copying  
Notes:  
28  
For long-edged binding, pages are bound along the long edge of the page (left edge for portrait  
orientation and top edge for landscape orientation).  
For short-edged binding, pages are bound along the short edge of the page (top edge for  
portrait orientation and left edge for landscape orientation).  
5 Press  
, and then follow the instructions on the printer display.  
Canceling copy jobs  
OK  
To cancel a copy job, press  
, and then press  
.
Scanning stops and the printer returns to the previous menu.  
 
Scanning  
29  
Scanning to a local computer  
1 Load the original document faceup into the ADF or facedown on the scanner glass.  
Scanning  
2 From the printer control panel, navigate to:  
ADF  
Scanner glass  
OK  
OK  
> Scan >  
> Computer > USBConnected Computer >  
The USBconnected computer will receive the scan by default.  
Note: Make sure the scan software is installed on the destination computer.  
3 Press the up or down arrow button to scroll to the scan option you want to set, and then press the  
left or right arrow button to scroll to the setting you want.  
OK  
Set the color, quality, original image size, and other scan options. If necessary, press  
you make a selection.  
each time  
4 Press  
.
Scanning to a network folder  
Notes:  
Use the scanner glass for single pages, small items  
(such as postcards or photos), transparencies, photo  
paper, or thin media (such as magazine clippings).  
This feature may not appear in the Embedded Web Server, depending on your printer model.  
Use the ADF for multiplepage documents.  
Make sure you have created a folder shortcut before you begin. For more information, see “Adding  
a network folder shortcut” on page 29.  
Note: The ADF is available only in select printer  
models. If you purchased a printer without an ADF,  
then load original documents or photos on the  
scanner glass.  
1 Load the original document faceup into the ADF or facedown on the scanner glass.  
2 From the printer control panel, navigate to:  
OK  
OK  
> Scan >  
> Network Folder >  
Tips for scanning  
3 Press the left or right arrow button to scroll to the name of the network shared folder you want, and  
Use the ADF when scanning twosided pages if your printer supports duplex scanning and the ADF  
OK  
then press  
.
supports the original document size.  
4 Press the up or down arrow button to scroll to the scan option you want to set, and then press the  
left or right arrow button to scroll to the setting you want.  
Use the scanner glass when scanning twosided pages if your printer does not support duplex scanning  
or the ADF does not support the original document size.  
OK  
When using the ADF, adjust the paper guides on the ADF to the width of the original document.  
5 Set the color, quality, original image size, and other scan options. If necessary, press  
you make a selection.  
each time  
To easily retrieve a document after copying or scanning, lift the ADF input tray.  
When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned  
image.  
6 Press  
.
Note: For Macintosh users, you may need to enable scanning to your computer through Image Capture  
to scan documents using a network printer and save the scan output.  
Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as  
magazine clippings) into the ADF. Place these items on the scanner glass.  
When the document to be scanned is in place with the settings you want, press  
to start scanning.  
Adding a network folder shortcut  
1 On your computer, create a shared folder with read/write access.  
2 On a Web browser, type your printer IP address, and then press Enter.  
         
Scanning  
30  
3 Navigate to either of the following:  
5 Select Email photo, Email document, or Email PDF.  
Settings > ScantoNetwork Folder Setup  
Settings > Manage Shortcuts > Add New Shortcut > Scan to Network  
Note: You can select Email document only if an OCR application is stored on your computer.  
Scanning starts and the scan progress dialog appears. When the scan is finished, a new email message  
is created with the scanned document automatically attached.  
4 Enter the necessary information, and then click Add.  
6 Compose your email message.  
Note: To avoid unsaved changes to your settings, make sure the network folder shortcut name is  
different from that of your folder name.  
Note: If your e-mail program does not open automatically, then you can scan the document to the  
computer and then send it through e-mail as an attachment.  
Scanning to a flash drive or memory card  
For Macintosh users  
1 Load an original document faceup into the ADF or facedown on the scanner glass.  
2 From the Applications folder in the Finder, launch the application you want to use.  
Notes:  
Some features are available only in select printer models.  
Make sure your flash drive or memory card is not writeprotected.  
Note: Use any application that supports both your printer and an emailing option, such as Image  
Capture.  
1 Load the original document faceup into the ADF or facedown on the scanner glass.  
3 From the list of devices, select your printer.  
2 From the printer control panel navigate to:  
Note: For information on finding the list of devices, check the documentation that came with the  
application, or search for Scanning an imagein the Search field of the Help menu.  
OK  
> Scan >  
> Memory Device  
OK  
3 Insert the flash drive or memory card, and then press  
.
4 Adjust the scan settings as needed.  
Note: The printer reads only one memory device at a time.  
?
If applicable, click  
on the preview dialog for more information.  
4 Press the up or down arrow button to scroll to the scan option you want to set, and then press the  
left or right arrow button to scroll to the setting you want.  
5 Set the email application as the scan destination, and then start the scan job.  
OK  
Set the color, quality, original image size, and other scan options. If necessary, press  
you make a selection.  
each time  
6 Compose your email message.  
5 Press  
.
Scanning to a PDF  
Follow the instructions on the printer display.  
For Windows users  
1 Load an original document faceup into the ADF or facedown on the scanner glass.  
Scanning directly to email using the printer software  
Make sure you have set up your email settings before proceeding. For more information, see the section  
2 Click  
or Start.  
on emailing in the User’s Guide.  
3 Click All Programs or Programs, and then select the printer program folder from the list.  
For Windows users  
4 Navigate to:  
Printer Home > select your printer > Scan > PDF  
Scanning starts and the scan progress dialog appears.  
1 Load an original document faceup into the ADF or facedown on the scanner glass.  
2 Click  
or Start.  
5 Save the document as a PDF.  
3 Click All Programs or Programs, and then select the printer program folder from the list.  
For Macintosh users  
4 Navigate to:  
Printer Home > select your printer > Scan  
1 Load an original document faceup into the ADF or facedown on the scanner glass.  
     
Scanning  
31  
2 From the Applications folder in the Finder, launch the application you want to use.  
Note: Use any application that supports your printer.  
3 From the list of devices, select your printer.  
Note: For information on finding the list of devices, check the documentation that came with the  
application or search for Scanning an imagein the Search field of the Help menu.  
4 Adjust the scan settings as needed.  
?
If applicable, click  
on the preview dialog for more information.  
5 Set the application that supports the PDF format as the scan destination, and then start the scan job.  
6 Save the document as a PDF.  
Canceling scan jobs  
Do one or more of the following:  
OK  
From the printer control panel, press  
, and then press  
.
Scanning stops and the printer returns to the previous menu.  
If you are sending the scan job using the printer software, then cancel the scan job from the software  
dialog.  
 
E-mailing  
32  
3 Navigate to:  
E-mailing  
Printer Home > select your printer > Settings > Set up the printer to email  
The Email Setup Wizard opens.  
You can use your printer to send e-mail to one or more recipients without using a computer provided you  
have set up the scan to e-mail task through shortcuts. For more information, see the section on shortcuts  
in the Quick Reference Guide.  
4 Follow the instructions on the computer screen.  
For Macintosh users  
Beforeyou can sende-mailusing theprinter controlpanel, you mustfirstconfigure thenetworkconnection  
and e-mail settings of your printer.  
1 From the Finder, navigate to:  
Applications > select your printer folder > Printer Settings > Email  
2 Follow the instructions on the computer screen, and then click Save Settings.  
Sending e-mail  
Canceling an email  
Tips for emailing  
Make sure to enter your email account information and set up the SMTP server before sending an  
Do one or more of the following:  
email.  
OK  
From the printer control panel, press  
, and then press  
.
Make sure the printer is connected to an Ethernet or wireless network before sending an email.  
If necessary, make sure the network is connected to the Internet for the printer to communicate with  
the SMTP server. If the printer cannot connect to the Internet, then contact your system support  
person.  
If you are sending the email using the printer software, then cancel the e-mail from the software  
dialog.  
The printer supports only one active network connection (Ethernet or wireless) at a time.  
Add contacts to your address book. When sending an email, you can just select contacts from your  
address book instead of typing their email addresses repeatedly.  
Use the ADF when scanning twosided pages if your printer supports duplex scanning and the ADF  
supports the original document size.  
Use the scanner glass when scanning twosided pages if your printer does not support duplex scanning  
or the ADF does not support the original document size.  
When using the ADF, adjust the paper guides on the ADF to the width of the original document.  
To easily retrieve a document after copying or scanning, lift the ADF input tray.  
When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned  
image.  
Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as  
magazine clippings) into the ADF. Place these items on the scanner glass.  
When the document to be e-mailed is in place with the settings you want, press  
to start scanning.  
Setting up the e-mail function  
For Windows users  
1 Click  
or Start.  
2 Click All Programs or Programs, and then select the printer program folder from the list.  
         
Setting up the printer to fax  
33  
To connect:  
Connect the cable from the wall jack to the port of the printer.  
Tips for this setup:  
Setting up the printer to fax  
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up  
this product or make any electrical or cabling connections, such as the power supply cord or  
telephone, during a lightning storm.  
You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer  
Off).  
CAUTION—POTENTIAL INJURY: To reduce risk of fire, use only the telecommunications (RJ11)  
cord provided with this product or a UL Listed 26 AWG or larger replacement when connecting  
this product to the public switched telephone network.  
If you want to receive faxes automatically (Auto Answer On), then set the printer to pick up on any  
number of rings that you want.  
Setup 2: Printer is sharing the line with an answering machine  
Connected to the same telephone wall jack  
Step 1: Connect the printer to the telephone line  
Check the scenarios below and follow the setup that is applicable to your telephone service.  
Scenario 1: Standard telephone line  
Setup 1: Printer is connected to a dedicated fax line  
To connect:  
1 Connect the cable from the wall jack to the port of the printer.  
2 Remove the protective plug from the  
to the port.  
port of the printer, and then connect the answering machine  
       
Setting up the printer to fax  
34  
Connected to different wall jacks  
Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service  
To connect:  
Connect the cable from the wall jack to the port of the printer.  
Tips for this setup:  
If you have only one telephone number on your line, then you need to set the printer to receive faxes  
automatically (Auto Answer On).  
To connect:  
Set the printer to pick up calls two rings after the answering machine. For example, if the answering  
machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the  
answering machine picks up calls first and your voice calls are received. If the call is a fax, then the  
printer detects the fax signal on the line and takes over the call.  
1 Connect the cable from the wall jack to the port of the printer.  
2 Remove the protective plug from the  
port of the printer, and then connect the telephone to the  
port.  
If you subscribe to a distinctive ring service provided by your telephone company, then make sure that  
you set the correct ring pattern for the printer. Otherwise, the printer will not receive faxes even if  
you have set it to receive faxes automatically.  
Tips for this setup:  
This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service,  
then make sure that you set the correct ring pattern for the printer. Otherwise, the printer will not  
receive faxes even if you have set it to receive faxes automatically.  
If you have only one telephone number on your line, then you need to set the printer to receive faxes  
manually (Auto Answer Off).  
Setting up the printer to fax  
35  
Interference causes noise and static on the telephone, failed and poor quality faxes for the printer, and  
When you answer the telephone and you hear fax tones, press *9* or the manual answer code on the  
telephone to receive the fax.  
slow Internet connection on your computer.  
You can also set the printer to receive faxes automatically (Auto Answer On), but you need to turn off  
the voice mail service when you are expecting a fax. This setting works best if you are using voice mail  
more often than fax.  
To install a filter for the printer:  
1 Connect the line port of the DSL filter to the wall jack.  
2 Connect a telephone cable from the port on the back of the printer to the phone port on the DSL  
filter.  
Scenario 2: Digital Subscriber Line (DSL)  
3 To continue using a computer for Internet access, connect the computer to the DSL HPN port on the  
DSL filter.  
4 To connect a telephone to the printer, remove the protective plug from the  
and then connect the telephone to the port.  
port of the printer  
Scenario 3: VoIP telephone service  
A Digital SubscriberLine splitsyour regular telephone line into two channels: voice and Internet.Telephone  
and fax signals travel through the voice channel, and Internet signals pass through the other channel. This  
way, you can use the same line for analog voice calls (including faxes) and digital Internet access.  
To minimize interference between the two channels and ensure a quality connection, you need to install  
a DSL filter for the analog devices (fax machine, telephone, answering machine) in your network.  
   
Setting up the printer to fax  
36  
To connect:  
Scenario 4: Digital telephone service through a cable provider  
1 Connect one end of a telephone cable to the port of the printer.  
Setup 1: Printer is connected directly to a cable modem  
2 Connectthe other end of the cable to the port labeled PhoneLine 1 or Phone Port on the VoIP adapter.  
The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP  
Follow this setup if you normally connect your telephone to a cable modem.  
provider if you want to activate the second phone port.  
3 Remove the protective plug from the  
port.  
port of the printer, and then connect the telephone to the  
Tips for this setup:  
To make sure that the phone port on the VoIP adapter is active, plug an analog telephone into the  
phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active.  
If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer  
into the second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line  
1 or Phone Port, and then plug the printer and telephone into the splitter.  
Make sure you use a phone splitter, not a line splitter. To make sure that you are using the correct  
splitter, plug an analog telephone into the splitter and then listen for a dial tone.  
To connect:  
1 Connect one end of a telephone cable to the port of the printer.  
2 Connect the other end of the cable to the portlabeled PhoneLine1or Phone Port on the cable modem.  
The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your  
cable provider if you want to activate the second phone port.  
3 Remove the protective plug from the  
port.  
port of the printer, and then connect the telephone to the  
Tips for this setup:  
To make sure that the phone port on the cable modem is active, plug an analog telephone into the  
phone port, and then listen for a dial tone. If you hear a dial tone, then the port is active.  
 
Setting up the printer to fax  
37  
If you need two phone ports for your devices but do not want to pay extra, then do not plug the printer  
into the second phone port. You can use a phone splitter. Plug the phone splitter into the Phone Line  
1 or Phone Port , and then plug the printer and telephone into the splitter.  
2 Remove the protective plug from the  
port.  
port of the printer, and then connect the telephone to the  
Make sure you use a phone splitter, not a line splitter. To make sure that you are using the correct  
splitter, plug an analog telephone into the splitter and then listen for a dial tone.  
Scenario 5: Countryor regionspecific setup  
Different countries or regions have different types of telephone wall jacks. The standard wall jack adopted  
by most countries or regions is the Registered Jack-11 (RJ-11). You need to have an RJ11 plug, or a  
telephone cable that has an RJ11 connector, so you can connect a device to an RJ11 wall jack.  
Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in  
the house  
Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to  
plug your devices into the cable modem. Your cable telephone service comes from the wall jacks.  
The fax ports on the back of the printer and the telephone cable that comes with the printer have RJ11  
connectors. If you have a different type of connector in your country or region, then you may need to use  
an RJ11 adapter.  
To connect:  
1 Connect the cable from the wall jack to the port of the printer.  
 
Setting up the printer to fax  
38  
Notes:  
Connecting the printer to a nonRJ11 wall jack  
Do not remove the wrap plug from the  
The printer may not come with an RJ-11 adapter in your country or region.  
If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove  
the wrap plug and connect the device to the port of the printer.  
port of the printer.  
EXT  
LINE  
Connecting the printer in countries or regions that use serial connection  
To connect:  
In some countries or regions, you need to plug all devices into the wall jack. You cannot plug a telephone  
1 Connect one end of a telephone cable to the port of the printer.  
or answering machine into the  
port of the printer. This is called serial connection.  
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall  
jack.  
Austria  
Germany  
Ireland  
Italy  
Portugal  
Spain  
3 If you want to connect another device (telephone or answering machine) to the same wall jack, and  
if the device has a nonRJ 11 connector, then connect it directly to the wall jack.  
Belgium  
Denmark  
Sweden  
Setting up the printer to fax  
39  
Connecting the printer to a wall jack in Germany  
France  
Finland  
Netherlands  
Norway  
Switzerland  
The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering  
machines. The F port is for telephones.  
United Kingdom  
Warning—Potential Damage: If your country or region is on the list, then do not remove the wrap plug  
from the port of the printer. It is necessary for the proper functioning of the devices on the  
telephone line.  
N F N  
EXT  
LINE  
To connect:  
Connect the cable from the wall jack to the port of the printer.  
Setting up the printer to fax  
40  
Connect the printer to any of the N ports.  
If you hear a dial tone, then the telephone line and the wall jack are working.  
Make sure the printer is properly connected to the telephone line  
1 While the printer is connected to a telephone line through the port on the back of the printer, plug  
an analog telephone into the  
port of the printer.  
2 Listen for a dial tone.  
If you hear a dial tone, then the printer is properly connected to the telephone line.  
If you do not hear a dial tone, then review Step 1 or see the “Fax troubleshooting checklist” on page  
53.  
Step 3: Set your fax name and fax number  
Your user information includes your name or your company name, your fax number (your fax number is  
your telephone number, unless you have a dedicated fax telephone line), and the time and date on your  
fax machine when a transmission is made. This information appears in the header and footer of the faxes  
that you send.  
In some countries, you cannot send a fax without this information. Some fax machines also block faxes  
without sender information, so make sure that you enter this information in your printer.  
1 From the printer control panel, navigate to:  
OK  
OK  
OK  
OK  
> Setup >  
> Fax Setup >  
> Dialing and Sending >  
> Fax Name >  
OK  
2 Enter your name or your company name, and then press  
To change a character, press the left arrow button.  
To add a space, press the number 0.  
.
OK  
3 Press the arrow buttons to scroll to Fax Number, and then press  
.
To connect:  
OK  
4 Enter your fax number or your telephone number, and then press  
.
1 Connect one end of a telephone cable to the port of the printer.  
2 Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to an N port.  
Step 4: Set the printer to receive faxes automatically or  
manually  
3 If you want to connect a telephone and answering machine to the same wall jack, then connect the  
devices as shown.  
If the printer is connected to a dedicated fax line or sharing the line with an answering machine, then you  
can set the printer to receive faxes automatically. If the printer is sharing the line with a telephone  
subscribed to voice mail service, then set the printer to receive faxes manually.  
Step 2: Check the dial tone  
A dial tone lets you know if the telephone line is working or if the printer is properly connected to the  
telephone line.  
1 From the printer control panel, navigate to:  
OK  
OK  
OK  
OK  
> Setup >  
> Fax Setup >  
> Ringing and Answering >  
> Auto Answer >  
Make sure the telephone line and the wall jack are working  
1 Plug an analog telephone into the wall jack.  
OK  
2 Press the arrow buttons to scroll to the setting you want, and then press  
.
2 Listen for a dial tone through the telephone handset.  
     
Setting up the printer to fax  
41  
Note: In some models, entries 1–89 are for individual contacts and entries 90–99 are for fax groups.  
Enter the entry number before entering the contact name and fax number of the contact.  
Step 5: Set the number of rings  
If you set Auto Answer to On in Step 4, then do the following. If you set Auto Answer to Off, then proceed  
to Step 6.  
Using the fax software  
If you are connecting the printer to a computer, then you can also create a contact list using the fax  
software.  
If you subscribe to Distinctive Ring  
Setting the correct ring is important if you subscribe to the Distinctive Ring Pattern Detection (DPRD)  
feature offered by telephone companies. This feature allows you to have multiple telephone numbers on  
one telephone line. Each telephone number has a designated ring pattern (All Rings, Single Ring Only,  
Double Ring Only, Triple Ring Only, Single or Double Rings Only, Single or Triple Rings Only, Double or  
Triple Rings Only). The different ring patterns let you know which telephone number was dialed and which  
device you should use to answer the call.  
For Windows users  
1 Click  
or Start.  
2 Click All Programs or Programs, and then select the printer program folder from the list.  
Assign one of your telephone numbers to the printer as the fax number, and then set the printer to answer  
the ring pattern of that number. If the pattern is set incorrectly, then the printer rings, but it never receives  
the fax.  
3 Navigate to:  
Printer Home > select your printer > Fax > Edit contact list  
The Contacts tab of the Printer Setup Utility opens.  
1 From the printer control panel, navigate to:  
For Macintosh users  
OK  
OK  
OK  
OK  
> Setup >  
> Fax Setup >  
> Ringing and Answering >  
> Ring Pattern >  
1 From the Finder, navigate to:  
Applications > select your printer folder  
OK  
2 Press the arrow buttons to scroll to the ring pattern you want, and then press  
.
If you do not subscribe to Distinctive Ring  
2 Doubleclick Printer Settings.  
If the printer is sharing the line with other devices, then set the printer to pick up on the greater number  
of rings. If the printer is connected to a dedicated fax line, then you can choose any number of rings that  
you want.  
3 Click the Contacts tab.  
To add contacts, click the Individuals tab.  
To add fax groups, click the Groups tab.  
1 From the printer control panel, navigate to:  
OK  
OK  
OK  
> Setup > OK > Fax Setup >  
> Ringing and Answering >  
> Pick Up On >  
?
For more information on the fax software, click Help or  
.
2 Select the number of rings that you want, and then save the setting.  
Step 6: Create a contact list  
Using the printer control panel  
1 From the printer control panel, navigate to:  
Touchscreen models Arrowbutton models  
OK  
OK  
OK  
> Address Book  
> Setup >  
> Fax Setup >  
> Address Book >  
2 Use the menus to add a contact or a fax group. You can add up to 89 contacts and 10 fax groups.  
To change a character, press the left arrow button.  
To add a space, press the number 0.  
   
Faxing  
42  
Sending faxes using the computer  
Faxing  
For Windows users  
CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up  
this product or make any electrical or cabling connections, such as the fax feature, power cord, or  
1 With a document open, click File > Print.  
telephone, during a lightning storm.  
2 Make sure to select the fax version of your printer, and then click Properties, Preferences, Options,  
or Setup.  
3 Click the Fax tab, and then make sure Enable Fax is selected.  
Sending faxes  
4 Enter the recipient fax number or numbers in the “Fax number(s)” field.  
You can enter fax numbers manually or by using the Phone Book feature.  
Tips for sending faxes  
Make sure the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working  
if you hear a dial tone.  
5 If necessary, enter a prefix in the Dialing Prefix dialog.  
6 Select the appropriate paper size and page orientation.  
Make sure the paper exit tray is fully extended and the tray extension is flipped out.  
Depending on your printer model, use the ADF when scanning twosided (duplex) pages.  
To easily retrieve a document after copying or scanning, lift the ADF input tray.  
When using the ADF, adjust the paper guide on the ADF to the width of the original document.  
7 Select Include Cover Page with Fax, and enter the appropriate information if you want to include a  
cover page with the fax.  
8 Click OK.  
For Macintosh users  
When using the scanner glass, close the scanner cover, if possible, to avoid dark edges on the scanned  
image.  
1 With a document open, choose File > Print.  
2 From the Printer popup menu, select the fax version of your printer.  
Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as  
magazine clippings) into the ADF. Place these items on the scanner glass.  
Note: In order to see the fax options on the Print dialog, you must use the fax driver for your  
printer. If the fax version of the printer is not on the list, then choose Add a printer, and then  
choose the fax version of the printer.  
When the document to be faxed is in place with the settings you want, press  
to send the fax.  
Sending faxes using the printer control panel  
1 From the printer control panel, navigate to:  
> Fax  
3 Enter the name and number of the recipient.  
4 Click Fax.  
2 Enter a fax number, or press Address Book to select a number from the Speed Dial or Group Dial list.  
Receiving faxes  
OK  
3 If you want to send a fax to a single recipient, then press  
.
If you want to send a fax to a group of numbers (broadcast fax), then press the left or right arrow  
Tips for receiving faxes  
When receiving faxes:  
OK  
button to enter another number, and then press  
. Repeat this step to add more numbers.  
4 Press the Color/Black button to select a color or blackandwhite fax.  
5 Press to start the fax job.  
Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is  
working if you hear a dial tone.  
If you set the printer to receive faxes manually (Auto Answer Off), then make sure that the ringer  
volume is not set to Off.  
Warning—Potential Damage: Do not touch the cables or the and  
fax.  
ports while actively sending a  
If you have set the printer to receive faxes automatically (Auto Answer On), then load paper in the  
printer.  
Tip:  
You can send a broadcast fax to up to 30 recipients.  
             
Faxing  
43  
Receiving faxes automatically  
Make sure that the telephone is plugged into the  
port on the back of the printer and that the  
printer is connected to the wall jack through the port.  
1 Make sure that Auto Answer is on:  
From the printer control panel, navigate to:  
OK  
OK  
OK  
OK  
> Setup >  
> Fax Setup >  
> Ringing and Answering > OK > Auto Answer >  
> On >  
2 Set the number of rings before the printer picks up incoming faxes:  
OK  
a
b
Press the arrow buttons to scroll to Pick Up On, and then press  
.
OK  
Press the arrow buttons to scroll to the number of rings that you want, and then press  
the setting.  
to save  
When the number of rings you set is detected, the printer automatically receives the incoming fax.  
Warning—Potential Damage: Do not touch the cables or the and  
ports while actively receiving  
a fax.  
Tips:  
If the printer is sharing the line with other analog devices (telephone, answering machine), then set  
the printer to pick up calls two rings after the answering machine. For example, if the answering  
machine picks up calls after four rings, then set the printer to pick up after six rings. This way, the  
answering machine picks up calls first and your voice calls are received. If the call is a fax, then the  
printer detects the fax signal on the line and takes over the call. If the printer is on a dedicated fax line,  
then you may set the printer to pick up on any number of rings.  
If you have multiple numbers on a single line, or if you subscribe to a distinctive ring service provided  
by your telephone company, then make sure that you set the correct ring pattern for the printer.  
Otherwise, the printer will not receive faxes even if you have set it to receive faxes automatically.  
Receiving faxes manually  
1 Turn off Auto Answer:  
From the printer control panel, navigate to:  
OK  
OK  
OK  
OK  
> Setup>  
> Fax Setup >  
> Ringing and Answering >  
> Auto Answer >  
> Off >  
OK  
2 When the telephone rings and you hear fax tones when you pick up the handset, press  
printer or *9* on the telephone attached to the printer.  
on the  
Warning—Potential Damage: Do not touch the cables or the and  
ports while actively receiving  
a fax.  
Tips:  
The default code for answering faxes manually is *9*, but for increased security, you can change it to  
a number that only you know. You can enter up to 7 characters for your code. The valid characters are  
the digits 0–9 and the characters # and *.  
   
Wireless networking  
44  
For Windows users  
Wireless networking  
1 Close all open software programs.  
2 Insert the Software and Documentation CD.  
If the installation dialog does not appear after a minute, then launch the CD manually:  
Information you will need during wireless setup  
To set up the printer for wireless printing, you need to know the following:  
The name of your wireless network, which is also known as the SSID (Service Set Identifier)  
If encryption was used to secure your network  
a
b
Click  
, or click Start and then click Run.  
In the Start Search or Run dialog, type D:\setup.exe, where Dis the letter of your CD or DVD  
drive.  
The security key (either a WEP key or WPA/WPA2 preshared key/passphrase)  
c
Press Enter, or click OK.  
To find the WPA/WPA2 preshared key/passphrase for the wireless network, see the documentation  
that came with the access point (wireless router), see the Web page associated with the access point,  
or consult your system support person.  
3 Click Install, and then follow the instructions on the computer screen.  
Note: Select Wireless connection when prompted to select a connection type.  
If your access point is using WEP security, then the WEP key should be:  
For Macintosh users  
Exactly 10 or 26 hexadecimal characters  
1 Close all open applications.  
or  
2 Insert the Software and Documentation CD.  
Exactly 5 or 13 ASCII characters  
If the installation dialog does not appear after a minute, then click the CD icon on the desktop.  
Ifyour accesspoint isusing WPA or WPA2 security, then the WPA/WPA2preshared key/passphrase should  
be:  
3 Double-click the software installer package, and then follow the instructions on the computer screen.  
Exactly 64 hexadecimal characters  
or  
Note: Select Wireless connection when prompted to select a connection type.  
From 8 to 63 ASCII characters  
What is WiFi Protected Setup?  
Notes:  
WiFi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless  
home network and enable network security without requiring prior knowledge of WiFi technology. It is  
no longer necessary to configure the network name (SSID) and WEP key or WPA passphrase for network  
devices.  
Hexadecimal characters are A–F, a–f, and 0–9.  
ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a  
WPA/WPA2 preshared key/passphrase are casesensitive.  
If your wireless network is not using security, then you will not have a security key.  
Note: WPS supports only networks that communicate through access points (wireless routers).  
Note: If you do not know the SSID of the network that your computer is connected to, then launch the  
wireless utility of the computer network adapter and look for the network name. If you cannot find the  
SSID or the security information for your network, then see the documentation that came with the  
access point, or contact your system support person.  
The printer supports the following methods in connecting to a wireless network:  
Personal Identification Number (PIN)—A PIN on the printer is entered into the wireless settings of the  
access point.  
Push Button Configuration (PBC)—Buttons on both the printer and the access point are pushed within  
a given period of time.  
Installing the printer on a wireless network  
Look for any of these identifier marks to check if your access point is WPS certified:  
Before you begin, make sure that:  
Your wireless network is set up and working properly.  
The computer you are using is connected to the same wireless network where you want to set up the  
printer.  
You know the network name (SSID) and the WEP key or WPA/WPA2 preshared key/passphrase of the  
wireless network you want to connect to.  
       
Wireless networking  
45  
You can find these WPS logos on the side, back, or top of your access point.  
For more information on accessing the wirelesssettingsand determining the WPS capability of your access  
point, see the documentation that came with the access point or contact your system support person.  
Configuring WiFi Protected Setup manually  
Note: Make sure your access point (wireless router) is WiFi Protected Setup (WPS) certified. For more  
information, see the User’s Guide.  
If your printer or device has not yet been configured for wireless connection and you want to configure  
it using WPS, then push the WPS button on the wireless router. Waitfor the printer control panel to display  
amessageto begin WPSconfiguration. There mightbe ashortdelaybeforethe messageappears. Ifnothing  
happens after 30 seconds, then do one of the following:  
USE THE PUSH BUTTON CONFIGURATION (PBC) METHOD  
1 From the printer control panel, navigate to:  
OK  
OK  
OK  
> Setup >  
> Network Setup >  
> Wireless 802.11b/g/n >  
> Network Connection  
OK  
OK  
OK  
OK  
Setup >  
> Wireless >  
> WiFi Protected Setup >  
> WPS PBC Mode >  
2 Follow the instructions on the printer display.  
USE THE PERSONAL IDENTIFICATION NUMBER (PIN) METHOD  
1 From the printer control panel, navigate to:  
OK  
OK  
OK  
> Setup >  
> Network Setup >  
> Wireless 802.11b/g/n >  
> Network Connection  
OK  
OK  
OK  
OK  
Setup >  
> Wireless >  
> WiFi Protected Setup >  
> WPS PIN Mode >  
2 Follow the instructions on the printer display.  
 
Using the Embedded Web Server  
46  
Use the  
Navigation pane Access the Embedded Web Server menus.  
Header bar  
To  
Using the Embedded Web Server  
The Embedded Web Server lets you view and remotely customize printer settings even when you are not  
physically near the printer. You can also view reports on printer activities, monitor and order printer  
supplies online, contact customer support, and download updates for your printer.  
1
2
View a brief summary of your printer supplies.  
View the information on printer model, IP address, contact information, and  
location.  
The Embedded Web Server requires that the printer is connected to your network. For more information  
on connecting the printer to your network, see the printer User’s Guide.  
Access the Search function.  
Note: The search fields may not appear in the Embedded Web Server,  
depending on your printer model.  
Accessing the Embedded Web Server  
Note: Make sure the printer is connected to your network. For more information, see the printer User’s  
3
Information pane View specific information and access submenu items, depending on the menu  
selected from the navigation pane.  
Guide.  
1 Obtain the printer IP address:  
Customizing printer settings  
1 From the navigation pane, select Settings.  
From the printer home screen  
From the TCP/IP section in the Networks/Ports menu  
2 Do one of the following:  
Note: An IP address appears as four sets of numbers separated by periods, such as  
123.123.123.123.  
Click  
To  
2 Open a Web browser, and then type the printer IP address in the address field.  
The Embedded Web Server appears.  
General Settings  
Copy Settings  
View and customize general printer settings.  
View and customize settings for making copies.  
Note: This feature may not appear in the Embedded Web Server, depending  
on your printer model.  
Understanding the home page  
Fax Settings  
View and customize settings for sending and receiving faxes.  
Note: This feature may not appear in the Embedded Web Server, depending  
on your printer model.  
E-mail/FTP Settings  
View and customize settings for sending e-mails, or sending files to a File  
Transfer Protocol (FTP) address.  
Note: This feature may not appear in the Embedded Web Server, depending  
on your printer model.  
Print Settings  
Paper Setup  
Network/Ports  
Security  
View and customize print settings.  
View and customize paper setup options.  
View and customize network settings.  
View and customize security settings for the printer and Embedded Web  
Server.  
Note: This feature may not appear in the Embedded Web Server, depending  
on your printer model.  
E-mail Alert Setup  
Set up the e-mail server for the Embedded Web Server, and then customize  
e-mail alert settings.  
       
Using the Embedded Web Server  
Click To  
47  
ScantoNetwork Folder Add or manage a folder destination when the Scan to Network application is  
Setup  
used.  
Notes:  
This feature may not appear in the Embedded Web Server, depending  
on your printer model.  
To use this feature, first make sure you are using the Hyper Text  
Transfer Protocol Secure (HTTPS) connection.  
Manage Shortcuts  
Manage Profiles  
Add or manage shortcut settings for a printer task.  
Note: This feature may not appear in the Embedded Web Server, depending  
on your printer model.  
View the IP address of a profile, or delete it.  
Note: This feature may not appear in the Embedded Web Server, depending  
on your printer model.  
Address Book Setup  
Add or manage address book contacts when sending emails.  
Intervention  
Management  
View any messages from the printer requesting intervention from the user.  
Import/Export  
Import or export a configuration file.  
Additional Solutions  
Device Management  
Install, customize, or uninstall a solution.  
Allow the Embedded Web Server to collect data from the printer.  
3 Click Submit to save, or click Reset Form to discard the new settings.  
Using shortcuts  
48  
Getting started  
During installation, a link will be provided for you to create shortcuts. If you were not able to create your  
Using shortcuts  
shortcuts during installation, then you may create the shortcuts through your printer software.  
What are shortcuts?  
A shortcut is a way to quickly accomplish printing, copying, scanning, emailing, or faxing tasks with the  
printer. You can configure and save a set of frequently used printer settings available for a given task and  
then assign a shortcut number and shortcut name to it.  
Launching the shortcuts page using the printer software  
Before you begin, make sure:  
Your printer and computer are each connected to the network through an Ethernet or wireless  
connection.  
The shortcut number and shortcut name serve as the identification for a particular task and its printer  
settings. When you want to perform a task with those settings, you do not need to go through the usual  
process of adjusting the settings and options. Simply enter the shortcut number or select the shortcut  
name and number on the printer control panel, and the task will launch automatically.  
Your printer is turned on.  
For Windows users  
Configure the shortcut settings for a task in the Embedded Web Server:  
1 Click  
or Start.  
Select  
To  
2 Click All Programs or Programs, and then select the printer program folder from the list.  
Copy  
Copy a document or photo.  
3 Navigate to:  
EcoCopy  
ID Card Copy  
Scan to Fax  
Scan to Email  
Copy a document or photo using twosided or draft setting.  
Copy both sides of an ID card onto a single page.  
Scan a document or photo and send it through fax.  
Scan a document or photo and send it through email.  
Printer Home > select your printer > Settings > Configure Shortcuts  
For Macintosh users  
1 From the Finder, navigate to:  
Applications > select your printer folder > Shortcuts  
Note: Make sure the printer is connected to the network and the  
Internet through an Ethernet or wireless connection.  
2 Select your printer from the list, and then click Launch.  
Scan to Computer  
Scan to Network  
Scan a document or photo and send it to your computer.  
Note: Make sure the printer is connected to the computer locally  
(USB).  
Creating a shortcut  
1 Launch the shortcuts page, and then navigate to:  
Scan a document or photo and save it to a network folder.  
Add New Shortcut > select a task  
Note: Make sure the printer is connected to the Internet through an  
2 Assign a shortcut number and shortcut name, and then specify the settings.  
Ethernet or wireless connection.  
Notes:  
Scan to Memory Device  
Print a File  
Scan a document or photo and save it to a memory card or flash drive  
(depending on your printer model).  
A shortcut number is the number you assign to a particular task and its printer settings. You can  
assign shortcut numbers from 1 to 999.  
Print a document from your computer.  
Note: Make sure the printer is connected to the computer through  
the same Ethernet or wireless network.  
If you configured the shortcut to show the settings before running, then the settings will  
appear on the printer display. Adjust the settings if necessary.  
3 Click Add.  
Example:  
A lawyer who uses his printer to send e-mails to clients normally navigates through the printer control  
panel to select the feature and its available options. Instead of doing that, he can configure the printer  
settings (such as the message title and recipient) from the Embedded Web Server, and then assign a  
shortcut number and shortcut name to the task. Every time he enters the shortcut number or selects the  
shortcut name on the printer control panel, the printer automatically sends the documents according to  
the selected settings.  
Modifying or deleting a shortcut  
1 Launch the shortcuts page, and then select a shortcut.  
           
Using shortcuts  
49  
2 Do either of the following:  
Make the necessary changes, and then click Save Changes.  
Click Delete.  
Using shortcuts on the printer  
Make sure you have created a shortcut.  
From the printer control panel, navigate to:  
OK  
OK  
> Shortcuts >  
> select a shortcut >  
or  
OK  
>
> enter the shortcut number >  
Note: If you configured the shortcut to show the settings before running, then the settings will appear  
on the printer display. Adjust the settings if necessary.  
 
Troubleshooting  
50  
Installation screen did not appear during installation  
If the "Before you troubleshoot" checklist does not solve the problem, then try the following:  
Troubleshooting  
LAUNCH THE PRINTER CD MANUALLY  
For Windows users  
Before you troubleshoot  
Use this checklist to solve most printer problems:  
Make sure the power cord is plugged into the printer and into a properly grounded, working electrical  
outlet.  
1 Click  
, or click Start and then click Run.  
Make sure the printer is turned on.  
2 In the Start Search or Run box, type D:\setup.exe, where Dis the letter of your CD or DVD  
drive.  
Make sure the printer is securely connected to the computer, print server, or network access point.  
Check the printer for error messages, and resolve any errors.  
Check for paper jam messages, and clear any jams.  
3 Press Enter, or click OK.  
4 Click Install, and then follow the instructions on the computer screen.  
Check the ink cartridges, and install new cartridges if necessary.  
Turn the printer off, wait about 10 seconds, and then turn the printer back on.  
For Macintosh users  
1 From the Finder desktop, click the CD icon.  
Note: Make sure the printer is not in Sleep mode. Press and hold  
the printer.  
for three seconds to turn off  
2 Double-click the software installer package, and then follow the instructions on the computer  
screen.  
If Troubleshooting does not solve your problem  
Incorrect language appears on the display  
Visit our Web site at http://support.lexmark.com to find the following:  
Knowledgebase articles with the latest information and troubleshooting for your printer  
Live online customer support  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the  
following:  
CHANGE THE LANGUAGE USING THE PRINTER MENUS  
Contact numbers for telephone customer support  
Firmware and software updates  
1 From the printer control panel, navigate to:  
OK  
OK  
OK  
> Setup >  
> Device Setup >  
> Language >  
Setup troubleshooting  
“Installation screen did not appear during installation” on page 50  
“Incorrect language appears on the display” on page 50  
“Software did not install” on page 50  
OK  
2 Press the up or down arrow button to scroll to the language you want, and then press  
.
OK  
3 To confirm the setting, press the left or right arrow button to scroll to Yes, and then press  
.
Software did not install  
If you encountered problems while installing, or if your printer does not appear in the list in the printers  
folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.  
“Recovering the security PIN of the printer” on page 51  
“Print job does not print or is missing pages” on page 51  
“Printer is printing blank pages” on page 52  
“Printer is busy or does not respond” on page 52  
“Cannot delete documents from the print queue” on page 52  
“Cannot print through USB” on page 52  
Before you reinstall the software, do the following:  
MAKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS  
TEMPORARILY DISABLE SECURITY PROGRAMS IN WINDOWS BEFORE INSTALLING THE SOFTWARE  
           
Troubleshooting  
51  
2 From the printer pop-up menu, choose your printer, and then click Print.  
CHECK THE USB CONNECTION  
If your printer does not appear on the Printer list, then choose Add Printer. From the list of printers  
in the Default tab, select your printer, and then click Add.  
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.  
2 Firmly plug the square end of the USB cable into the back of the printer.  
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.  
If your printer does not appear on the list, then try either of the following:  
For a USB-connected printer, remove and then reconnect the USB cable.  
For a printer that is wirelessly connected, see the Wireless troubleshooting section.  
The USB port is marked with  
.
Note: If you continue to have problems, then try another USB port on the computer. You may have  
connected to a defective port.  
MAKE SURE THE PRINT JOB IS NOT PAUSED  
MAKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER  
RECONNECT THE PRINTER POWER SUPPLY  
1 Turn off the printer.  
RECONNECT THE PRINTER POWER SUPPLY  
Note: Make sure the printer is not in Sleep mode. Press and hold  
the printer.  
for three seconds to turn off  
1 Turn off the printer.  
Note: Make sure the printer is not in Sleep mode. Press and hold  
the printer.  
for three seconds to turn off  
2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power  
supply.  
2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power  
supply.  
3 After one minute, reconnect the power cord into the power supply, and then plug the power cord  
into the wall outlet.  
3 After one minute, reconnect the power cord into the power supply, and then plug the power cord  
into the wall outlet.  
4 Turn on the printer.  
4 Turn on the printer.  
Recovering the security PIN of the printer  
Contact customer support.  
REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER  
CHECK THE USB CONNECTION  
Print job does not print or is missing pages  
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.  
2 Firmly plug the square end of the USB cable into the back of the printer.  
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the  
following:  
MAKE SURE THE INK CARTRIDGES ARE INSERTED CORRECTLY  
The USB port is marked with  
.
1 Turn the printer on, and then open the ink cartridge access door.  
Note: If you continue to have problems, then try another USB port on the computer. You may have  
connected to a defective port.  
2 Make sure the cartridges are inserted correctly.  
The cartridges should click firmly into their matching color slots.  
3 Close the ink cartridge access door.  
REMOVE AND REINSTALL THE PRINTER SOFTWARE  
SELECT YOUR PRINTER FROM THE PRINT DIALOG BEFORE SENDING THE PRINT JOB  
Note: This solution applies to Macintosh users only.  
1 With a document open, choose File > Print.  
   
Troubleshooting  
52  
3 After one minute, reconnect the power cord into the power supply, and then plug the power cord  
Printer is printing blank pages  
Blank pages may be caused by improperly installed ink cartridges.  
into the wall outlet.  
4 Turn on the printer.  
REINSTALL THE INK CARTRIDGES AND DEEP CLEAN AND ALIGN THE PRINTHEAD  
Cannot delete documents from the print queue  
1 Reinstall the ink cartridges. For more information, see “Replacing ink cartridges” on page 17.  
If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the  
computer and printer may not be communicating.  
The cartridges should click firmly into their matching color slots.  
2 Load plain, unmarked paper.  
3 From the printer control panel, navigate to:  
RESTART THE COMPUTER AND TRY AGAIN  
OK  
OK  
OK  
> Setup >  
> Maintenance >  
> Deep Clean Printhead >  
REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER  
OK  
4 Press the up or down arrow button to scroll to a cleaning option, and then press  
.
Wait until the printer is ready.  
Cannot print through USB  
5 From the printer control panel, navigate to:  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the  
following:  
OK  
OK  
OK  
> Setup >  
> Maintenance >  
> Align Printer >  
An alignment page prints.  
CHECK THE USB CONNECTION  
Note: Do not remove the alignment page until printing is finished.  
1 Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.  
2 Firmly plug the square end of the USB cable into the back of the printer.  
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.  
Printer is busy or does not respond  
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the  
following:  
The USB port is marked with  
.
Note: If you continue to have problems, then try another USB port on the computer. You may have  
connected to a defective port.  
MAKE SURE THE PRINTER IS NOT IN SLEEP MODE  
If the power light is blinking on and off slowly, then the printer is in Sleep mode. Press  
the printer.  
to wake up  
MAKE SURE THE USB PORT IS ENABLED IN WINDOWS  
If the printer will not come out of Sleep mode, then reset the power:  
1 Click  
, or click Start and then click Run.  
1 Unplug the power cord from the wall outlet, and then wait 10 seconds.  
2 Insert the power cord into the wall outlet, and then turn on the printer.  
If this problem persists, then check our Web site for updates for your printer software or firmware.  
2 In the Start Search or Run box, type devmgmt.msc.  
3 Press Enter, or click OK.  
The Device Manager opens.  
RECONNECT THE PRINTER POWER SUPPLY  
4 Click the plus sign (+) beside Universal Serial Bus controllers.  
1 Turn off the printer.  
If USB Host Controller and USB Root Hub are listed, then the USB port is enabled.  
For more information, see the computer documentation.  
Note: Make sure the printer is not in Sleep mode. Press and hold  
for three seconds to turn off  
the printer.  
REMOVE AND REINSTALL THE PRINTER SOFTWARE  
2 Unplug the power cord from the wall outlet, and then pull out the power cord from the power  
supply.  
       
Troubleshooting  
53  
Cannot send faxes  
If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following:  
Fax troubleshooting  
“Fax troubleshooting checklist” on page 53  
“Cannot send faxes” on page 53  
MAKE SURE THAT YOU HAVE REGISTERED YOUR USER INFORMATION IN THE PRINTER  
Ifyou did not enter your user information during initial setup, then enter your fax name and fax number.  
In some countries, you cannot send a fax without entering your fax name or company name. Some fax  
machines also block unknown faxes or faxes without sender information.  
“Cannot receive faxes” on page 54  
“Cannot run the fax software” on page 54  
Fax troubleshooting checklist  
DECREASE THE TRANSMISSION SPEED OF THE FAX MODEM  
If you encounter problems sending and receiving faxes, then check the connection first:  
1 Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack, DSL  
filter, VoIP device, or cable modem where you connected the printer. Make sure you plug the  
telephone into the same port.  
The modem of the printer can transmit data at 33,600 bps. This is the maximum speed at which the  
printer can send and receive faxes. It is not necessary, however, to set the modem to its fastest  
transmission capability. The speed of the modem of the receiving fax machine mustmatch or be greater  
than the speed at which you are sending your fax. Otherwise, your fax will not be received.  
If you do not hear a dial tone, then contact your line provider.  
1 From the printer control panel, navigate to:  
2 While the printer is connected to the telephone line, check for a dial tone by plugging an analog  
OK  
OK  
OK  
OK  
telephone into the  
port of the printer.  
> Setup >  
> Fax Setup >  
> Dialing and Sending >  
> Max Send Speed >  
If you do not hear a dial tone, then use the checklist below. Listen for a dial tone after checking each  
item.  
OK  
2 Select a sending speed, and then press  
.
If you hear a dial tone but still have problems sending and receiving faxes, then see the other topics  
in this section.  
ENABLE ERROR CORRECTION  
Errors and blurs may appear in the faxed document if there is too much noise on the line. This option  
enables the printer to transmit the bad blocks of data again and correct the errors. When a fax has too  
many errors, the fax may be rejected by the receiving fax machine.  
Connection checklist  
Make sure that the printer and other devices on the line (if applicable) are set up and configured  
correctly according to your setup scenario.  
1 From the printer control panel, navigate to:  
Make sure that the cables are connected to the correct ports.  
Make sure that the cables are securely plugged in.  
OK  
OK  
OK  
OK  
> Setup >  
> Fax Setup >  
> Dialing and Sending >  
> Error Correction >  
2 Check to see if error correction is set to On.  
Check the cable connections for the following hardware, if applicable:  
OK  
If it is not set to On, then press the arrow buttons to select On, and then press  
.
Power supply Answering machine Cable modem Splitter  
ENABLE AUTOMATIC FAX CONVERSION  
Telephone  
VoIP adapter  
DSL filter  
RJ11 adapter  
If the printer is connected to a Digital Subscriber Line, then make sure you are using a DSL filter for  
If the receiving fax machine does not support color fax, then this option automatically converts the  
outgoing color fax to black and white. It also automatically reduces the resolution of the fax to a  
resolution that the receiving machine can support.  
the printer.  
Ifthe printer isconnected to aVoIP adapter or cable modem, then make sure that the printer isplugged  
into the first phone port.  
1 From the printer control panel, navigate to:  
If you are using a splitter, then make sure that you are using a phone splitter. Do not use a line splitter.  
OK  
OK  
OK  
OK  
> Setup >  
2 Check to see if automatic fax conversion is set to On.  
If it is not set to On, then press the arrow buttons to select On, and then press  
> Fax Setup >  
> Dialing and Sending >  
> Auto Fax Convert >  
OK  
.
   
Troubleshooting  
54  
MAKE SURE THAT THE DIAL PREFIX SETTING IS CORRECT  
MAKE SURE THAT FAX FORWARDING IS DISABLED  
The dialing prefix is the number or series of numbers that you press before you can dial the actual fax  
number or telephone number. If the printer is in an office setting or in a private branch exchange, this  
can be a specific number that you need to press so you can make a call outside the office.  
1 From the printer control panel, navigate to:  
OK  
OK  
OK  
OK  
> Setup >  
> Fax Setup >  
> Ringing and Answering >  
> Fax Forward >  
OK  
Make sure that the dial prefix entered in the printer is correct for your network.  
2 Press the arrow buttons to scroll to Off, and then press  
.
1 From the printer control panel, navigate to:  
INCREASE THE RINGER VOLUME  
OK  
OK  
OK  
OK  
> Setup >  
> Fax Setup >  
> Dialing and Sending >  
> Dial Prefix >  
If you set the printer to receive faxes manually (Auto Answer Off), then increase the ringer volume.  
2 Press the arrow buttons to create or modify the prefix.  
OK  
3 If the prefix is not correct, enter the correct prefix, and then press  
.
MAKE SURE THAT YOU HAVE THE CORRECT MANUAL ANSWER CODE  
If you set the printer to receive faxes manually (Auto Answer Off), then you need to press the correct  
code when a fax comes in so that the printer can receive it.  
Cannot receive faxes  
If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following:  
1 From the printer control panel, navigate to:  
OK  
OK  
OK  
OK  
> Setup >  
2 Copy the manual answer code that appears on the display.  
Note: To increase the security, you can change your manual pickup code to a number that only you  
> Fax Setup >  
> Ringing and Answering >  
> Manual Pickup Code >  
MAKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP  
The fax settings depend on whether the printer is connected to its own fax line or shares the line with  
other devices.  
know. You can enter up to 7 characters for your code. The valid characters are the digits 0–9 and the  
characters # and *.  
If the printer issharing thetelephone line with an answering machine, then make sure that the following  
are set:  
Auto Answer is On.  
Cannot run the fax software  
The printer must be connected to a telephone, DSL, VoIP, or cable service before you can configure the  
fax settings in the fax software.  
The printer picks up on a greater number of rings than the answering machine.  
The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service).  
If the printer is sharing the telephone line with a telephone subscribed to voice mail, then make sure  
that the following are set:  
MAKE SURE A FAX DRIVER IS INSTALLED  
The fax option is available for use only with the PostScript driver or the Universal Fax Driver. For  
Auto Answer is Off (if you have only one number on the telephone line).  
The printer picks up on the correct distinctive ring (if you subscribe to a distinctive ring service).  
information on installing these drivers, see the Software and Documentation CD.  
MAKE SURE THAT THE PRINTER IS CONNECTED TO AN ANALOG PORT  
MAKE SURE THE PRINTER IS CONNECTED TO A TELEPHONE LINE  
You need to connect the printer to your telephone line (through a standard wall jack, a DSL filter, a  
VoIP adapter, or a cable modem) before you can open the fax software and configure the fax settings.  
The printer is an analog device. If you are using a PBX system, then make sure that the printer is  
connected to an analog port on the PBX. You may need a digital line converter that converts digital  
signals into analog signals.  
MAKE SURE THAT THE PRINTER MEMORY IS NOT FULL  
The printer saves an incoming fax to the printer memory before it prints the fax. If the printer runs out  
of ink or runs out of paper while receiving the fax, then the printer saves the fax so you can print it  
later. However, if the printer memory is full, then the printer may not be able to receive more incoming  
faxes. An error message appears on the display when the printer memory is full. Resolve the error to  
free up space in the printer memory.  
   
Troubleshooting  
55  
Printing a network setup page  
A network setup page lists the configuration settings of the printer, including the IP address and MAC  
Wireless troubleshooting  
If you are having trouble setting up your printer on a network, then print a network setup page, and then  
address of the printer.  
see the comprehensive User's Guide available on the installation software CD.  
1 Load plain paper.  
Also, make sure to check the network indicator lights to verify the connection status of the printer. For  
more information on the location of the network indicator lights, see“Using the printer control panel” on  
page 14.  
2 From the printer control panel, navigate to:  
OK  
OK  
OK  
> Setup >  
> Network Setup >  
> Print Network Setup Page >  
Wireless troubleshooting checklist  
Locating IP addresses  
Before beginning to troubleshoot the wireless printer, verify the following:  
The printer, the computer, and the access point (wireless router) are all plugged in and turned on.  
The wireless network is working properly.  
For Windows users  
Try accessing other computers on your wireless network.  
1 Click  
, or click Start and then click Run.  
If your network has Internet access, then try connecting to the Internet over a wireless connection.  
Your SSID is correct.  
2 In the Start Search or Run box, type cmd.  
3 Press Enter, or click OK.  
The Command Prompt window opens.  
Print a network setup page to verify the SSID the printer is using.  
If you are not sure if your SSID is correct, then run the wireless setup again.  
Your WEP key or WPA passphrase is correct (if your network is secure).  
Log on to the access point and check the security settings.  
4 Type ipconfig, and then press Enter.  
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.  
A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2  
share the same security key.  
For Macintosh users  
1 From the Apple menu, choose About This Mac.  
2 Click More Info.  
If you are not sure if your security information is correct, then run the wireless setup again.  
The printer and the computer are within the range of the wireless network.  
3 From the Contents pane, choose Network.  
4 If you are connected over a wireless network, choose AirPort from the Active Services list.  
For most networks, the printer and the computer should be within 100 feet (30 meters) of the access  
point (wireless router).  
The WiFi indicator is green and successfully connected.  
The printer driver is installed on the computer from which you are performing a task.  
Locating the printer IP address  
You can locate the printer IP address by viewing the printer network setup page. See the User's  
Guide on the software installation CD for more information on printing a network setup page.  
The correct printer port is selected.  
The computer and printer are both connected to the same wireless network.  
The printer is located away from obstacles or electronic devices that could interfere with the wireless  
signal.  
Cannot print over wireless network  
If you encountered problems while installing, or if your printer does not appear in the printers folder or  
as a printer option when sending a print job, then try uninstalling and reinstalling the software.  
Make sure the printer and access point are not separated by poles, walls, or support columns  
containing metal or concrete.  
Many devices can interfere with the wireless signal, including baby monitors, motors, cordless phones,  
security system cameras, other wireless networks, and some Bluetooth devices.  
Before you reinstall the software, check the troubleshooting checklist, and then do the following:  
TURN THE ACCESS POINT (WIRELESS ROUTER) OFF AND THEN BACK ON  
Wait one minute for the printer and computer to reestablish the connection. This can sometimes  
refresh network connections and resolve connectivity issues.  
       
Troubleshooting  
56  
DISCONNECT FROM VPN SESSION  
MOVE THE COMPUTER, PRINTER, OR BOTH CLOSER TO THE ACCESS POINT  
When you are connected to another network through a VPN connection, you will not be able to access  
the printer over your wireless network. End your VPN session, and then try printing again.  
The range of your wireless network depends on many factors, including the abilities of your access  
point and network adapters. If you are having trouble printing, then try placing the computer and  
printer no more than 100 feet apart.  
MAKE SURE DEMO MODE IS TURNED OFF  
CHECK THE WIRELESS SIGNAL QUALITY  
Select printer features are not available when Demo Mode is turned on.  
Print a network setup page and check the signal quality. If the signal quality islisted as good or excellent,  
then another factor is causing the problem.  
From the printer control panel, navigate to:  
OK  
OK  
OK  
> Setup >  
> Demo Mode >  
> Off >  
CHECK YOUR ADVANCED SECURITY SETTINGS  
CHECK YOUR WEP KEY OR WPA PASSPHRASE  
If you are using MAC (Media Access Control) address filtering to limit access to your wireless  
network, then you must add the printer MAC address to the list of addresses allowed to connect  
to the access point.  
If your access point is using WEP security, then the WEP key should be:  
Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.  
If you set the access point to issue a limited number of IP addresses, then you must change this so  
that the printer can be added.  
or  
Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a  
keyboard. ASCII characters in a WEP key are casesensitive.  
Note: If you do not know how to make these changes, then see the documentation that came with  
the access point, or contact the person who set up your wireless network.  
If your access point is using WPA or WPA2 security, then the WPA/WPA2 preshared key/passphrase  
should be:  
MAKE SURE YOUR COMPUTER IS CONNECTED TO YOUR ACCESS POINT  
Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9.  
See if you have access to the Internet by opening your Web browser and accessing any site.  
or  
If there are other computers or resources on your wireless network, then check to see if you can  
access them from your computer.  
From 8 to 63 ASCII characters. ASCII characters are letters, numbers, and symbols found on a  
keyboard. ASCII characters in a WPA passphrase are casesensitive.  
MAKE SURE THAT YOUR COMPUTER AND PRINTER ARE CONNECTED TO THE SAME WIRELESS  
NETWORK  
Note: If you do not know this information, then see the documentation that came with the access  
point, or contact your system support person.  
If the printer is not on the same wireless network as the computer, then you will not be able to print  
wirelessly. The SSID of the printer must match the SSID of the computer, if the computer is already  
connected to the wireless network.  
CHECK IF YOUR ACCESS POINT HAS AN ASSOCIATION/REGISTRATION BUTTON  
Wireless broadband boxes in Europe, the Middle East, and Africa such as Livebox, AliceBox, N9UF Box,  
Freebox, or Club Internet may require you to press an association/registration button when adding the  
printer to your wireless network.  
For Windows users  
1 Obtain the SSID of the network that the computer is connected to.  
If you are using one of these boxes and need more information, then see the documentation that came  
with your box, or contact your internet service provider (ISP).  
a
Type the IP address of your access point into the address field of your Web browser.  
If you do not know the IP address of the access point, then do the following:  
MOVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES  
1 Click  
, or click Start and then click Run.  
There may be temporary interference from electronic devices such as microwave ovens or other  
appliances, cordless phones, baby monitors, and security system cameras. Make sure your access point  
is not positioned too closely to these devices.  
2 In the Start Search or Run dialog, type cmd.  
3 Press Enter, or click OK.  
4 Type ipconfig, and then press Enter. Check the Wireless Network Connection section:  
The “Default Gateway” entry is typically the access point .  
Troubleshooting  
57  
System Preferences > Network > WiFi  
Click Advanced or Configure.  
The IP address appears as four sets of numbers separated by periods, such as  
192.168.2.134.  
b
c
b
c
Type the user name and password of the access point when prompted.  
Click OK.  
Click TCP/IP.  
The Router entry is typically the access point.  
d
e
In the Wireless settings section, look for the SSID.  
Write down the SSID.  
2 Type your user name and password when prompted, and then click OK.  
3 In the Wireless settings section, look for the SSID.  
Note: Make sure you copy it exactly, including any capital letters.  
4 Write down the SSID, security type, and the WEP key or WPA/WPA2 preshared key/passphrase (if  
shown).  
2 Obtain the SSID of the network that the printer is connected to:  
Notes:  
a
b
From the printer, print a network setup page.  
In the Wireless section, look for SSID.  
Make sure you copy the network information down exactly, including any capital letters.  
Store the SSID and the WEP key or WPA/WPA2 preshared key/passphrase in a safe place for  
future reference.  
3 Compare the SSID of the computer and SSID of the printer.  
If the SSIDs are the same, then the computer and the printer are connected to the same wireless  
network.  
MAKE SURE YOUR OPERATING SYSTEM IS COMPATIBLE WITH WIRELESS PRINTING THROUGH  
AIRPORT  
If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network  
used by the computer.  
The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or  
later.  
For Macintosh users with an AirPort base station  
In Mac OS X version 10.5 or later  
1 From the Apple menu, navigate to:  
System Preferences > Network > AirPort  
“Communication not available” message appears when printing  
wirelessly  
or  
Try one or more of the following:  
System Preferences > Network > WiFi  
The SSID of the network that the computer is connected to is displayed in the Network Name menu.  
MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK  
Ifyou areusing alaptop andhave power saving settingsenabled, then youmaysee the ”Communication  
not available” message on your computer screen when you attempt to print wirelessly. This can occur  
if the laptop hard drive has powered down.  
2 Write down the SSID.  
In Mac OS X version 10.4 or earlier  
1 From the Finder, navigate to:  
If you see this message, then wait a few seconds and then try to print again. The laptop and printer  
require a few seconds to power up again and reconnect to the wireless network.  
Applications > Internet Connect > AirPort  
The SSID of the network that the computer is connected to is displayed in the Network menu.  
If you see this message again after you have waited long enough for the printer and the laptop to  
connect to the network, then there may be a problem with your wireless network.  
2 Write down the SSID.  
Make sure that the laptop and printer have both received IP addresses:  
For Macintosh users with an access point  
For Windows users  
1 Type the IP address of the access point in the address field of your Web browser, and then continue  
to step 2.  
1 Click  
, or click Start and then click Run.  
If you do not know the IP address of the access point, then do the following:  
a
From the Apple menu, navigate to:  
2 In the Start Search or Run dialog, type cmd.  
System Preferences > Network > AirPort  
or  
3 Press Enter, or click OK.  
 
Troubleshooting  
58  
4 Type ipconfig, and then press Enter.  
MAKE SURE THE WIRELESS PORT IS SELECTED  
The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.  
Note: This solution applies to Windows users only.  
For Macintosh users  
1 Click  
, or click Start and then click Run.  
1 From the Apple menu, navigate to:  
2 In the Start Search or Run dialog, type control printers.  
3 Press Enter, or click OK.  
About This Mac > More Info  
2 From the Contents pane, choose Network.  
3 If you are connected over a wireless network, then choose AirPort from the Active Services list.  
4 Rightclick the printer, and then select Properties or Printer properties from the menu.  
The Router entry is typically the access point.  
5 Click the Ports tab, and then locate the selected port.  
The selected port has a check mark beside it in the Port column.  
Locating the printer IP address  
6 If the Description column of the selected port indicates that it is a USB port, then scroll through the  
list and select the port with Printer Port in the Description column. Check the printer model in the  
Printer column to make sure you select the right printer port.  
From the printer, print a network setup page.  
In the TCP/IP section, look for Address.  
View the printer settings.  
7 Click OK, and then try to print again.  
From the printer control panel, navigate to:  
OK  
OK  
OK  
> Setup >  
> Network Setup >  
> Wireless 802.11 b/g/n >  
> Network Connection  
MAKE SURE BIDIRECTIONAL COMMUNICATION IS ENABLED  
OK  
OK  
OK  
Setup >  
> TCP/IP >  
> IP Address >  
Note: This solution applies to Windows users only.  
or  
OK  
OK  
OK  
> Setup >  
> Network Setup >  
> Ethernet 10/100 >  
OK  
> Network Connection  
1 Click  
, or click Start and then click Run.  
OK  
OK  
Setup >  
> TCP/IP >  
> IP Address >  
2 In the Start Search or Run dialog, type control printers.  
3 Press Enter, or click OK.  
If the printer or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where  
x and y are any two numbers between 0 and 255), then do the following:  
4 Rightclick the printer, and then select Properties or Printer properties from the menu.  
5 Click the Ports tab.  
1 Turn off the device that does not have a valid IP address (the laptop, the printer, or both).  
2 Turn on the device, and then check the IP addresses again.  
6 Click the box next to Enable bidirectional support if it is not already checked.  
7 Click Apply > OK, and then try to print again.  
If the printer or the laptop still does not receive a valid IP address, then there is a problem with your  
wireless network. Try the following:  
Make sure your access point (wireless router) is turned on and is working.  
Remove any objects that could be blocking the signal.  
Ethernet network troubleshooting  
Temporarily turn off any unnecessary wireless devices on your network and pause any  
networkintensive activities, like large file transfers or network games. If the network is too busy,  
then it is possible that the printer is not receiving the IP address within the allowed time.  
Printer does not appear in the list of printers found on the network  
Make sure your DHCP server, which may also be your wireless router, is working and is configured  
to assign IP addresses. If you are not sure how to do this, then refer to the manual that came with  
your wireless router.  
CHECK THE ETHERNET CABLE  
Check the Ethernet cable and the Ethernet connectors at both ends for any obvious damage.  
Firmly plug one end of the Ethernet cable into the printer. Firmly plug the other end of the Ethernet  
cable into the network hub or wall connection.  
If the printer and computer have valid IP addresses and the network is operating correctly, then  
continue troubleshooting.  
Try using a different cable. Damage to the cable may not be obvious.  
 
Troubleshooting  
59  
MAKE SURE THE PRINTER POWER IS ON  
Make sure the printer is connected to a power source and is turned on.  
MAKE SURE THAT THE NETWORK IS OPERATING PROPERLY  
Try to access other computers on the network.  
Make sure all switches, hubs, and other connecting devices are turned on.  
MAKE SURE THE PRINTER HAS VALID NETWORK SETTINGS  
Print a network setup page from the printer and check the following. See the “Networking” section of  
the User's Guide for instructions on how to print a network setup page.  
Verify that the IP address is correct for your network.  
Verify that the gateway is correct.  
Verifythatthe networkmaskisthesame asthe networkmaskusedfor other computersand printers  
on your network.  
Cannot print to the network printer  
CHECK THE ETHERNET CABLE  
Check the Ethernet cable and the Ethernet connectors at both ends for any obvious damage.  
Firmly plug one end of the Ethernet cable into the printer. Firmly plug the other end of the Ethernet  
cable into the network hub or wall connection.  
Try using a different cable. Damage to the cable may not be obvious.  
MAKE SURE THE PRINTER POWER IS ON  
Make sure the printer is connected to a power source and is turned on.  
MAKE SURE THAT THE NETWORK IS OPERATING PROPERLY  
Try to access other computers on the network.  
Make sure all switches, hubs, and other connecting devices are turned on.  
UNINSTALL AND REINSTALL THE SOFTWARE  
See the “Reinstalling the printer software” section of the User’s Guide.  
 
Notices  
60  
Trademarks  
Notices  
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in  
the United States and/or other countries.  
All other trademarks are the property of their respective owners.  
Edition notice  
April 2012  
Federal Communications Commission (FCC) compliance information  
statement  
The following paragraph does not apply to any country where such provisions are inconsistent with  
local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY  
OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES  
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of  
express or implied warranties in certain transactions; therefore, this statement may not apply to you.  
This product complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.  
Operation is subject to the following two conditions:  
1 this device may not cause harmful interference, and  
2 this device must accept any interference received, including interference that may cause undesired  
operation.  
This publication could include technical inaccuracies or typographical errors. Changes are periodically  
made to the information herein; these changes will be incorporated in later editions. Improvements or  
changes in the products or the programs described may be made at any time.  
References in this publication to products, programs, or services do not imply that the manufacturer  
intends to make these available in all countries in which it operates. Any reference to a product, program,  
or service is not intended to state or imply that only that product, program, or service may be used. Any  
functionally equivalent product, program, or service that does not infringe any existing intellectual  
property right may be used instead. Evaluation and verification of operation in conjunction with other  
products, programs, or services, except those expressly designated by the manufacturer, are the user’s  
responsibility.  
Any questions on this statement should be directed to:  
Director of Lexmark Technology & Services  
Lexmark International, Inc.  
740 West New Circle Road  
Lexington, KY 40550  
(859) 232-3000  
For additional compliance information, see the online documentation.  
For Lexmark technical support, visit http://support.lexmark.com.  
For information on supplies and downloads, visit www.lexmark.com.  
If you don't have access to the Internet, you can contact Lexmark by mail:  
Federal Communications Commission (FCC) compliance information  
statement  
Lexmark International, Inc.  
Bldg 004-2/CSC  
740 New Circle Road NW  
Lexington, KY 40550  
USA  
This product complies with Part 68 of the FCC Rules. See the product online documentation for additional  
compliance information.  
© 2012 Lexmark International, Inc.  
All rights reserved.  
GOVERNMENT END USERS  
The Software Program and any related documentation are "Commercial Items," as that term is defined  
in 48 C.F.R. 2.101, "Computer Software" and "Commercial Computer Software Documentation," as such  
terms are used in 48 C.F.R. 12.212 or 48 C.F.R. 227.7202, as applicable. Consistent with 48 C.F.R. 12.212  
or 48 C.F.R. 227.7202-1 through 227.7207-4, as applicable, the Commercial Computer Software and  
Commercial Software Documentation are licensed to the U.S. Government end users (a) only as  
Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the  
terms and conditions herein.  
         
Index  
61  
print job 25  
scan job 31  
distinctive ring  
setting 41  
documents  
adding a network folder shortcut 29  
faxing using the computer 42  
faxing using the control panel 42  
printing 24  
scanning using the printer control panel 29  
scanning using the touch screen 29  
DSL filter 35  
VoIP 35  
fax troubleshooting  
cannot receive faxes 54  
cannot run fax software 54  
cannot send faxes 53  
fax troubleshooting checklist 53  
faxing  
Auto Answer setting 40  
receiving automatically 43  
receiving manually 43  
sending a broadcast fax immediately 42  
sending using the control panel 42  
setting sender information 40  
tips, receiving 42  
cannot delete documents from print queue 52  
cannot print over wireless network 55  
cannot print through USB 52  
cannot print to network printer 59  
cannot receive faxes 54  
cannot run fax software 54  
cannot send faxes 53  
card reader light  
A
adding  
network folder shortcut 29  
Additional Solutions  
customize printer settings using 46  
Address Book 41  
Address Book Setup  
customize printer settings using 46  
ADF input tray  
location 12  
cartridges, ink  
ordering 17  
duplex  
copying, automatic 27  
printing, automatic 24  
duplex unit  
location 12  
checking an unresponsive printer 50  
checking the dial tone 40  
checklist  
before you troubleshoot 50  
fax troubleshooting 53  
cleaning printhead nozzles 18  
Communication not available  
message 57  
configuring WiFi Protected Setup  
PBC, Push Button Configuration method 45  
PIN, Personal Identification Number method 45  
conserving energy, ink, and paper 5  
contact list  
creating 41  
copies  
making 27  
copy job  
canceling 28  
Copy Settings  
customize printer settings using 46  
copying 27  
on both sides of the paper 27  
tips 27  
aligning the printhead 18  
answering machine  
setting up 33  
Automatic Document Feeder (ADF)  
location 12  
location 13  
tips, sending 42  
using the computer 42  
using the control panel 42  
faxing tips  
receiving faxes automatically 43  
FCC notices 60  
features, printer 6  
file types  
supported 15  
finding  
information 5  
publications 5  
Web site 5  
finding IP address of computer (Mac) 55  
flash drive  
inserting 15  
printing documents from 25  
scanning to 30  
E
Embedded Web Server  
accessing 46  
emission notices 60  
energy  
conserving 5  
Ethernet port  
location 13  
exit bin  
location 13  
EXT port  
B
bidirectional communication  
enabling 57  
bin extender  
location 13  
broadcast fax, sending  
immediately 42  
buttons, printer control panel  
Address Book 15  
arrow buttons 14  
Back 14  
Black 15  
Cancel 15  
Color 15  
Dial Tone 14  
Home 14  
keypad 14  
Pause 14  
Power 14  
Redial 14  
Select 14  
Start 15  
location 13  
email  
canceling 32  
Email Alert Setup  
customize printer settings using 46  
email function  
setting up 32  
G
Email/FTP Settings  
customize printer settings using 46  
emailing  
General Settings  
customize printer settings using 46  
Group List 41  
customer support 50  
customer support label  
location 13  
scanned documents 30  
setting up email function 32  
tips 32  
H
header bar 46  
home page  
D
Device Management  
customize printer settings using 46  
dial tone  
F
areas 46  
understanding 46  
Fax Settings  
C
customize printer settings using 46  
fax setup  
countryor regionspecific 37  
digital telephone service 36  
DSL connection 35  
checking 40  
Digital Subscriber Line (DSL)  
fax setup 35  
digital telephone service  
fax setup 36  
Caller ID  
setting 40  
canceling  
copy job 28  
email 32  
I
Import/Export  
customize printer settings using 46  
incorrect language appears on display 50  
standard telephone line connection 33  
 
Index  
62  
information  
finding 5  
information pane 46  
information you will need during wireless  
setup 44  
print troubleshooting  
cannot delete documents from print queue 52  
printer  
features 6  
models 6  
moving 18  
setting up 6  
printer control panel  
buttons 14  
display 14  
Ethernet indicator 14  
layout 14  
location 13  
using 14  
WiFi indicator 15  
printer does not respond 52  
printer features 6  
printer models 6  
printer printing blank pages 52  
printer problems, basic solutions 50  
printer settings, customizing  
Additional Solutions 46  
Address Book Setup 46  
Copy Settings 46  
Device Management 46  
Email Alert Setup 46  
Email/FTP Settings 46  
Fax Settings 46  
General Settings 46  
Import/Export 46  
Intervention Management 46  
Manage Profiles 46  
Manage Shortcuts 46  
Network/Ports 46  
Paper Setup 46  
printing  
advanced color 24  
documents 24  
documents from memory card or flash drive 25  
network setup page 55  
N
navigation pane 46  
network setup page  
network troubleshooting  
cannot print to network printer 59  
printer to be configured does not appear in list  
of printers found on network 58  
Network/Ports  
customize printer settings using 46  
networking  
finding IP address of computer 55  
finding IP address of computer (Mac) 55  
finding IP address of printer 55  
IP addresses 55  
ink  
on both sides of the paper 24  
photos from a memory card or flash drive 25  
twosided 24  
conserving 5  
ink cartridge access door  
location 12  
ink cartridges  
ordering 17  
replacing 17  
inserting a memory card or flash drive 15  
installation screen did not appear  
automatically 50  
printing using advanced color options 24  
publications  
finding 5  
Push Button Configuration method  
using 45  
R
installing printer  
receiving faxes  
notices 2, 60  
on wireless network (Macintosh) 44  
on wireless network (Windows) 44  
installing printer software 20  
Intervention Management  
customize printer settings using 46  
Auto Answer setting 40, 43  
automatically 43  
manually 43  
P
page does not print 51  
paper  
tips 43  
recommended paper brands  
types and sizes 23  
recovering the security PIN 51  
recycling 5  
replacing ink cartridges 17  
RJ11 adapter 37  
conserving 5  
Paper Setup  
customize printer settings using 46  
paper tray  
L
language  
changing 50  
LexPrint 26  
line filter 35  
LINE port  
location 13  
paper, recommended brands  
types and sizes 23  
parts  
diagram 12  
PDF  
creating from scan 30  
Personal Identification Number method  
using 45  
phone book 41  
phone plug 37  
phone splitter 35  
photos  
printing from a memory card or flash drive 25  
PictBridge and USB port  
location 12  
power supply port  
location 13  
Print dialog  
launching 21  
print job  
canceling 25  
Print Settings  
customize printer settings using 46  
S
location 13  
safety information 2, 33  
scan job  
M
canceling 31  
scanner glass  
location 13  
scanning  
Macintosh  
installing printer on wireless network 44  
Macintosh printer software  
using 21  
Manage Profiles  
customize printer settings using 46  
Manage Shortcuts  
customize printer settings using 46  
memory card  
inserting 15  
printing documents from 25  
scanning to 30  
supported types 15  
memory card slot  
location 12  
minimum system requirements 20  
models, printer 6  
moving the printer 18  
creating a PDF from scan 30  
documents for emailing 30  
tips 29  
to a flash drive 30  
to a local computer 29  
to a memory card 30  
to a network 29  
to a network folder 29  
using the printer control panel 29  
using the touch screen 29  
ScantoNetwork Folder Setup  
customize printer settings using 46  
Security  
Print Settings 46  
ScantoNetwork Folder Setup 46  
Security 46  
printer software  
installing 20  
printer to be configured does not appear in list of  
printers found on network 58  
printers  
supported 26  
printhead  
aligning 18  
printhead nozzles  
cleaning 18  
customize printer settings using 46  
Index  
63  
security PIN  
recovering 51  
selecting the wireless port 57  
sender information  
registering 40  
sending faxes, tips 42  
setting  
number of rings 41  
setting up fax  
countryor regionspecific 37  
digital telephone service 36  
DSL connection 35  
standard telephone line connection 33  
VoIP connection 35  
Transmit Terminal Identification (TTI)  
setting 40  
troubleshooting  
checking an unresponsive printer 50  
contacting customer support 50  
fax checklist 53  
solving basic printer problems 50  
wireless network 55  
W
Web Links  
accessing 21  
Web site  
finding 5  
Windows  
installing printer on wireless network 44  
Windows software  
Abbyy Sprint OCR 20  
Phone Book 20  
Printer Home 20  
Printer Setup Utility 20  
Printing Preferences 20  
Product Update 20  
Status Messenger 20  
Status Monitor Center 20  
Tools for Office 20  
troubleshooting, fax  
cannot receive faxes 54  
cannot run fax software 54  
cannot send faxes 53  
troubleshooting, network  
cannot print to network printer 59  
printer to be configured does not appear in list  
of printers found on network 58  
troubleshooting, print  
cannot delete documents from print queue 52  
troubleshooting, setup  
cannot print through USB 52  
incorrect language appears on display 50  
installation screen did not appear  
automatically 50  
setting up printer 6  
on wireless network (Macintosh) 44  
on wireless network (Windows) 44  
setup troubleshooting  
cannot print through USB 52  
incorrect language appears on display 50  
installation screen did not appear  
automatically 50  
page does not print 51  
printer does not respond 52  
printer printing blank pages 52  
recovering security PIN 51  
software did not install 50  
shortcut  
creating 48  
deleting 48  
modifying 48  
shortcuts 48  
using shortcuts on printer 49  
shortcuts page  
Wireless Setup Utility 20  
wireless network  
information you will need for setting up  
wireless printing 44  
installing printer on (Macintosh) 44  
installing printer on (Windows) 44  
troubleshooting 55  
wireless setup  
information needed for 44  
wireless troubleshooting  
cannot print over wireless network 55  
WiFi Protected Setup  
configuring manually 45  
using 44  
page does not print 51  
printer does not respond 52  
printer printing blank pages 52  
recovering security PIN 51  
software did not install 50  
troubleshooting, wireless  
cannot print over wireless network 55  
twosided  
copying, automatic 27  
WiFi Protected Setup logo  
twosided printing  
identifying 44  
supported paper sizes and paper types 24  
launching 48  
software did not install 50  
Speed Dial list 41  
supported memory cards and file types 15  
supported operating systems 20  
supported printers 26  
U
USB port  
location 13  
V
voice mail  
T
setting up 33  
Voice over Internet Protocol (VoIP)  
fax setup 35  
telecommunication notices 60  
tips for  
copying 27  
VoIP adapter 35  
emailing 32  
receiving faxes 42  
scanning 29  
sending faxes 42  

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