Zebra Technologies Printer Portable Encoding Printer User Manual

Portable Encoding Printer  
User's Manual  
Part No. UMAN-PEP  
Rev J, January, 2004  
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CONTENTS  
Introduction ............................................................ 5  
Controls .................................................................. 6  
Keypad Functions ........................................................ 6  
Self Test ....................................................................... 6  
Batteries and Charging.......................................... 7  
Removing and Replacing Battery Packs ..................... 7  
Conditioning Battery Packs.......................................... 8  
Chargers ...................................................................... 8  
Low Battery Shutdown ................................................. 9  
Safety Warnings........................................................... 9  
Installation of Media............................................. 10  
Maintenance ......................................................... 12  
Cleaning the print head:............................................. 12  
Cleaning the platen (print roller): ............................... 12  
Cleaning the Media Sensor ....................................... 12  
Magnetic Card Encoder (MCE)............................ 14  
Reading Cards ........................................................... 14  
Encoding Cards ......................................................... 14  
Communicating to the Printer............................. 16  
Cable Communications.............................................. 16  
IR Communications ................................................... 17  
Bluetooth™ Networking Overview ............................. 18  
Troubleshooting ................................................... 20  
Self Test: .................................................................... 20  
Troubleshooting Guide............................................... 20  
APPENDIX A- INTERFACE CABLES ................ A-1  
APPENDIX B - MEDIA SUPPLIES ..................... A-4  
APPENDIX C - MAINTENANCE SUPPLIES ...... A-5  
APPENDIX D - PRODUCT SUPPORT ................ A-6  
PATENT INFORMATION ..................................... A-7  
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Magnetic Stipe Card reader/Encoder  
Keypad  
Serial  
Communications  
Port  
IR window  
(for optional IrDA  
communications)  
Battery Latch  
Media Cover  
THE CAMEOTM PEP PORTABLE ENCODING PRINTER  
UMAN-PEP  
4
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INTRODUCTION  
The Cameo™ PEP Portable Encoding Printer combines  
the latest technology in direct thermal printing with the  
ability to read and encode magnetic stripe cards in a  
variety of formats. This product’s compact size is ideally  
suited to print receipts and for many other mobile applica-  
tions where on-site printing and card encoding is re-  
quired.  
This manual should be read in its entirety before at-  
tempting operation of the Cameo PEP. Further informa-  
tion regarding this printer series’ features and operation  
can be found in the Mobile Printer Programming Manual  
(available at in Adobe Acrobat™ format at http://  
www.zebra.com/SS/manuals.htm or on diskette as p/n  
DISK-PTRPRO-MAN), and the Magnetic Card Encoder  
(MCE) manuals written for various keycard vendors .  
The following lists relevant reference publications and  
their .pdf file names for the Cameo PEP printer.  
Publication  
.pdf filename  
Printing Systems  
Programming Manual  
Pro_Mann.pdf1  
MCE Commands for  
Saflok  
MCE_Saflok1.pdf  
MCE_Tesa1.pdf  
MCE Commands for  
Tesa  
MCE Commands for  
Vingcard  
MCE_Vingcard2.pdf  
1. n =most recent manual revision level  
5
UMAN-PEP  
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CONTROLS  
Keypad Functions  
On Switch:  
momentary action  
turns on unit  
Feed Switch:  
Advances media  
when held down.  
Power Light:  
Indicates unit  
is turned on  
Flashing light  
indicates low  
battery  
Status Light: Steady  
light indicates printer is  
either out of media, or  
media cover is open.  
Flashing during data  
transmission between  
host and printer  
IR Window;  
must be aligned with  
corresponding window on host  
for IR communications to occur.  
(Units with IR option only)  
indicates normal  
wireless operation.  
Self Test  
Cameo PEP can perform a self test which will print a  
line of interlocking “x” characters to insure all ele-  
ments of the print head are working, and then print  
out the version of software loaded in the printer.  
Refer to the Troubleshooting section for details on  
interpreting the self-test.  
The self test is activated by the following key sequence:  
1.Press the "FEED" key  
2.While still holding down the "FEED" key, turn on  
the printer by pressing and releasing the "ON" key.  
3.Keep the "FEED" key depressed until self test  
starts.  
The printer will perform the self test and remain on.  
UMAN-PEP  
6
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BATTERIES AND CHARGING  
Battery terminals are recessed to prevent acci-  
dental short circuiting  
of the battery. Allow-  
ing these terminals to  
contact conductive  
material will create a  
short circuit which could  
Battery Latch Button  
cause burns and other  
injuries or could start a  
fire.  
Removing and Replacing  
Battery Packs  
To remove the battery pack  
from the Cameo PEP: Slide  
the Battery Latch button in  
the direction shown in the top  
illustration, and slide the  
battery out.  
To replace the battery,  
insert the end of the pack  
with the contacts into the  
battery well and slide in the  
direction shown in the  
illustration at right.  
continued next page  
UMAN-PEP  
7
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Conditioning Battery Packs  
IMPORTANT  
Cameo batteries must be cycled several times  
before maximum capacity is realized.  
A battery is ”cycled” by fully charging it, then  
fully discharging it through normal use.  
Chargers  
Listed below are the specifications for the Cameo PEP  
chargers:  
UCN72-4: (p/n series AC15482-tab)  
Designed to charge up to four batteries simulta-  
neously. Battery packs may be charged separately  
or while plugged into the printer. Typical charge  
time is 90 minutes. Switch selectable 110/220  
V.A.C. input voltage. Supplied with line cords  
compatible with most international standards.  
Do not attempt to charge batteries with the  
UCN72-4 Charger while printing. Attempting to  
print while charging batteries can result in unreli-  
able charging.  
Part numbers will vary depending on specific coun-  
try of use. Consult factory for complete part num-  
bers.  
UC72N: (p/n series AT15244-tab)  
A wall mounted single charger . Universal 110 to  
230, 50-60 Hz. VAC input. Multiple plug configura-  
tions comply with most international standards.  
Do not attempt to charge batteries with the  
UC72N Charger while printing. Attempting to print  
while charging batteries can result in unreliable  
charging.  
Part numbers will vary depending on specific coun-  
try of use. Consult factory for complete part num-  
bers.  
.
UMAN-PEP  
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8
Low Battery Shutdown  
The Cameo PEP monitors the battery charge level in  
software and will cause the Power LED to flash as the  
battery becomes depleted. When the Power LED begins  
to flash, the printer should be shut off and the battery  
pack recharged or replaced. The Cameo PEP will auto-  
matically shut off if the battery become severely dis-  
charged.  
Safety Warnings  
Use of any charger not approved specifically by  
Zebra for use with Cameo series NiMH batteries  
could cause damage to the battery pack or the  
printer and will void the warranty.  
9
UMAN-PEP  
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INSTALLATION OF MEDIA  
The following details media installation:  
1. Turn unit off.  
2. Squeeze the two finger grips on either side of the  
media compartment cover. Rotate the top back to  
reveal the paper compartment.  
3. Drop a new roll of paper into the compartment.  
Media should feed from the top of the roll and the  
roll should fit between the edge guide and the right  
hand wall.  
The inner core on the media roll should be Ø.75” [ 19  
mm] or larger to prevent the roll from jamming.  
4. If using narrow media, adjust the edge guide by  
snapping it into the desired slots on the printer  
body. Insure the media can turn freely.  
Use the table below as a guide for allowable media  
widths:  
Cameo PEP Media Widths1  
1.47 (37.3 mm)  
1.60 (40.64 mm)  
1.72 (43.7 mm)  
1.85 (47.0 mm)  
1.97 (50.0 mm)  
2.10 (53.3 mm)  
2.22 (56.4 mm)  
2.35 (59.7mm)  
2.47 (62.7 mm)  
2.60 66.0 mm)  
2.72 (69.1 mm)  
2.85 (72.4 mm)  
2.97 (75.4 mm)  
3.10 (78.7 mm)2  
1.  
All dimensions 2002 2002 mm]  
2. This width available only with edge guide removed  
.
5. Close the cover while holding the free end of the  
media roll.  
6. Insure the cover is securely latched before begin-  
ning to print.  
UMAN-PEP  
10  
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Insert Edge  
Guides in these  
slots to adjust  
for media width  
Feed media in  
this direction  
Edge Guide  
Squeeze finger  
grips here on  
both sides to  
open cover  
INSTALLATION OF MEDIA IN THE CAMEO PEP  
11  
UMAN-PEP  
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MAINTENANCE  
The Cameo PEP will provide reliable service if a few  
simple guidelines are followed. The printer should be  
cleaned approximately every two weeks or more often,  
depending on usage and the type of media being em-  
ployed. Components of the printer that require periodic  
maintenance are the print head, print roller (platen), and  
the media sensor. When cleaning, please use only  
isopropyl alcohol.. Always use Zebra label or ticket stock  
for maximum print quality and extended printer life.  
Cleaning the print head:  
1.Always turn the printer off prior to any cleaning  
operation.  
2.Open the printer by squeezing the finger grips on  
either side of the media compartment cover.  
3.Swing the media compartment cover open.  
4.Use the cleaning pen supplied with the printer and/  
or alcohol and cotton swabs to clean the surface of  
the print head.  
Cleaning the platen (print roller):  
1.Open the printer by squeezing the finger grips on  
either side of the media compartment cover and  
swinging it open.  
2.Gently clean the platen with the cleaning pen  
supplied with the printer and/or alcohol and a  
cotton swab while rotating the platen.  
Cleaning the Media Sensor  
The Media sensor is located inside the media compart-  
ment under the print head. Blow out any dust deposits  
carefully, then finish cleaning with the cleaning pen sup-  
plied with the printer and/or alcohol and cotton swabs.  
UMAN-PEP  
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12  
Print Head  
Media Sensor  
Platen  
CLEANING THE CAMEO PEP  
13  
UMAN-PEP  
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MAGNETIC CARD ENCODER (MCE)  
The magnetic stripe reader/encoder is used as follows:  
Reading Cards  
1.A flashing status light indicates the printer is avail-  
able to scan. Insert the magnetic stripe of the card  
being read or encoded into the printer. The stripe  
must face the top of the printer as shown opposite.  
2.Slide the card through the slot in the direction  
shown. Depending on the application software, the  
printer will sound a beep on a successful scan.  
Encoding Cards  
1.When the printer is ready to encode a card, it will  
beep once.  
2.Slide the card through the slot as though reading it  
as described above. The magnetic stripe must be  
inserted into the body of the printer and face the  
top of the printer as shown opposite.  
Slide the card with one smooth motion. Avoid  
jerking the card while encoding.  
3.The printer will beep three times if the card was  
successfully encoded.  
UMAN-PEP  
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14  
Slide card in this direction  
Stripe faces this way  
USING THE CAMEO PEP MAGNETIC CARD ENCODER  
15  
UMAN-PEP  
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COMMUNICATING TO THE PRINTER  
The printer must establish communications with a host  
terminal which sends the data to be printed. Communi-  
cations occur in three basic ways:  
• By a cable between the printer and its host terminal  
• Infrared (usually by means of the industry standard  
IrDA protocol)  
• Using the Bluetooth™ wireless protocol  
Serial Communications  
Port  
CAMEO PEP SERIAL COMMUNICATIONS PORT  
Cable Communications  
The Cameo PEP printer can communicate by cable; the  
specific cable supplied with your printer will vary with the  
host terminal. The 8- pin circular connector on your  
communications cable plugs into the serial communica-  
tions port on the side of the Cameo PEP printer. It is  
keyed to assure correct alignment; do not try to force it if  
it does not plug in. The other end of the cable must be  
plugged into the host terminal. Communications between  
the terminal and the printer is controlled by the applica-  
tions running on the terminal and the printer.  
UMAN-PEP  
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16  
IR Communications  
Printers equipped for infrared (IR) communications are  
identified by a small “IR” logo on the unit’s keypad. IR  
allows wireless communications between the printer and  
the host terminal. IR units can also communicate with a  
cable as detailed above, however, IR functions are dis-  
abled when the cable is plugged in. Cameo units with the  
IR option can be configured to conform to the standard  
IrDA communications protocol  
Linking a Printer to an IrDA Host  
IrDA compliant terminals will automatically initiate  
communications to the printer. First insure that there is a  
direct line of sight between the printer and the terminal  
that will be sending data. The IR window on the keypad  
(refer to the Controls section of this manual) of the  
Cameo PEP must face the corresponding window on the  
terminal to properly send and receive signals. An IrDA  
compliant terminal will seek out any linkable devices and  
establish communications between them, even turning  
the printer on if necessary.  
continued next page  
17  
UMAN-PEP  
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Bluetooth™ Networking Overview  
“Bluetooth” is a worldwide standard for the exchange of  
data between two devices via radio frequencies.  
Bluetooth radios are relatively low powered to help pre-  
vent interference with other devices running at similar  
radio frequencies. This limits the range of a Bluetooth  
device to about 10 meters (about 32 feet).  
Exposure to Radio Frequency Radiation  
The radiated output power of this internal wireless  
radio is far below the FCC radio frequency exposure  
limits. Nevertheless, this Bluetooth radio must be used  
in such a manner that the antenna is 2.5 cm or further  
from the human body.  
The radio and antenna are mounted internally in this  
printer in such a way that, when the printer is used in  
a standard configuration (belt clip, soft case, shoul-  
der strap), the 2.5 cm distance from the users body  
will be met. Do not use the printer in an unauthorized  
manner.  
The internal wireless radio operates within guidelines  
found in radio frequency safety standards and rec-  
ommendations. The level of energy emitted is far less  
than the electromagnetic energy emitted by wireless  
devices such as mobile phones.  
In order to exchange data, two Bluetooth enabled  
devices must establish a connection. Bluetooth software  
is always running in the background, ready to respond to  
connection requests. One device (known as the master  
or the client) must request a connection with another.  
The second device (the slave or the server) then accepts  
or rejects the connection. A Bluetooth enabled Cameo  
will always act as a slave device. The miniature network  
created by this connection is sometimes referred to as a  
“piconet” and in theory can consist of several Bluetooth  
enabled devices.  
Each Bluetooth Cameo has a unique Bluetooth Device  
UMAN-PEP  
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18  
Address (BDA) loaded into its radio module when manu-  
factured.  
A Typical Bluetooth Connection Sequence  
In this simplified sequence “Joe’s Terminal” is a  
Bluetooth ready hand held terminal running an applica-  
tion that needs access to a printer.  
1. Joe’s Terminal performs a search of its “piconet” (a  
Device Inquiry) and determines that there are four Blue-  
tooth devices in the vicinity.  
2. Joe’s Terminal queries each of the four nearby de-  
vices to determine which services they provide (a Service  
Discovery). The Bluetooth enabled Cameo “Sandy’s  
Printer” offers the printing service.  
3. Joe’s Terminal sends a print connection request to  
Sandy’s Printer.  
4. Sandy’s Printer evaluates the request and deter-  
mines that Joe’s Terminal is permitted to use the print  
service, but only if the correct password is submitted.  
5. Sandy’s Printer queries Joe’s Terminal for the pass-  
word (Authentication).  
6. Joe’s Terminal returns the correct password and the  
print connection is established.  
7. After Joe’s Terminal is finished printing it disconnects  
with Sandy’s Printer. (Some Bluetooth services discon-  
nect automatically, others must be closed manually.)  
There are several layers of security in the Bluetooth  
system, so this sequence may not be a completely accu-  
rate representation of how your printer may function in a  
Bluetooth environment. For the most part, communica-  
tions using the Bluetooth protocol are initiated and pro-  
cessed without any operator intervention, much like the  
IrDA system described previously.  
19  
UMAN-PEP  
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TROUBLESHOOTING  
Self Test:  
Perform the self test as described in the Controls sec-  
tion. Unit should print a line of interlocking “x” characters  
to insure all elements of the print head are working, print  
out the version of software loaded in the printer and then  
print two reports. The first report indicates model, ROM  
version, serial number, baud rate, etc. The second report  
contains application information. If no second report  
appears, there is no application loaded.  
Troubleshooting Guide  
No power  
• Check battery, recharge or replace as necessary.  
Media does not feed:  
• Be sure media compartment cover is closed and latched.  
Poor or faded print:  
• Clean print head.  
• Check/replace battery.  
• Check quality of media.  
Partial/missing print:  
• Check media alignment  
• Clean print head.  
• Verify media compartment cover is closed and latched  
Prints illegible characters:  
• Check baud rate.  
No print:  
• Check baud rate  
• Replace battery  
• Check cable connection to terminal  
• Wireless units: verify communication link between printer and  
terminal  
UMAN-PEP  
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20  
• Invalid label format or command structure — use Hex Dump  
Mode for troubleshooting.  
Reduced battery charge life:  
• Recondition (cycle) battery.  
• Damaged battery-replace.  
• Check battery date code: if one to two years old, short charge  
life may be due to normal aging.  
Status light flashing and beeper chimes:  
• No application: reload program.  
• If using wireless communications: normal indication while data  
is being received.  
Status light always on:  
• Check media is loaded and media compartment cover is  
closed and latched  
Communication Error:  
• Check media is loaded, media compartment cover is closed  
and latched, and error light is off.  
• Check baud rate.  
• Replace cable to terminal.  
Card will not Read/Write:  
• Ensure a smooth sliding motion is used and that card remains  
seated in the MCE slot.  
Never use any sharp objects on the printer  
mechanism as it could damage the print head.  
Use only alcohol, the supplied cleaning pen and  
/or a cotton swab for cleaning the printer.  
21  
UMAN-PEP  
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Appendices  
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APPENDIX A  
INTERFACE CABLES  
Part Number BL11757-000  
8-Pin DIN to 9-Pin DB PC Cable  
This part is also available as a coiled cable under  
Part Number BL15063-1.  
For Use With a Personal Computer  
Pin 9  
PC Signals  
Printer Signals  
3
5
7
(TXD)  
(RXD)  
(RTS)  
(CTS)  
(GND)  
(DTR)  
(DSR)  
Shield  
(RXD)  
(TXD)  
(CTS)  
(RTS)  
(GND)  
(DSR)  
(DTR)  
Shield  
3
2
7
8
5
4
6
1
2
3
4
5
7
8
8
2
6
4
1
Pin 1  
DB-9 Pin  
Female Plug  
(to P.C.)  
8 Pin  
Male Plug  
(to printer)  
A-1  
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APPENDIX A  
INTERFACE CABLES  
A-2  
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APPENDIX A  
INTERFACE CABLES (continued)  
A-3  
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APPENDIX B  
MEDIA SUPPLIES  
To insure maximum printer life and consistent print quality  
and performance for your individual application, it is  
recommended that only media produced by Zebra be  
used. These advantages include:  
• Consistent quality and reliability of media products.  
• Large range of stocked and standard formats.  
• In-house custom format design service.  
• Large production capacity which services the needs  
of many large and small media consumers including  
major retail chains world wide.  
• Media products that meet or exceed industry stan-  
dards.  
For more information call Zebra Technologies Corpora-  
tion at +1.866.230.9495 (U.S., Canada and Mexico) and  
ask to speak to a Media Sales Representative.  
A-4  
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APPENDIX C  
MAINTENANCE SUPPLIES  
In addition to using quality media provided by Zebra, it is  
recommended that the print head be cleaned as pre-  
scribed in the maintenance section. The following items  
are available for this purpose:  
• Cleaning Pen (10 pack), Reorder No. AN11209-1  
(Recommended for use with Bravo™, Cameo™ and Encore™  
printers.)  
• Cleaning Kit with Cleaning Pen, and Cotton Swabs,  
Reorder No. AT702-1  
(Recommended for use with Bravo™, Cameo™ and Encore™  
printers.)  
A-5  
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APPENDIX D  
PRODUCT SUPPORT  
For product support, contact Zebra Technologies at:  
Zebra Technologies International, LLC  
333 Corporate Woods Parkway  
Vernon Hills, Illinois 60061-3109 USA  
Phone: +1.847.793.2600 or +1.800.423.0442  
Fax: +1.847.913.8766  
Zebra Technologies Europe Limited  
Zebra House  
The Valley Centre, Gordon Road  
High Wycombe  
Buckinghamshire HP13 6EQ, UK  
Phone: +44.1494.472872  
Fax: +44.1494.450103  
Zebra Technologies  
Latin American Sales Office  
6175 NW 153rd Street  
Suite 121  
Miami Lakes, Florida 33014 USA  
Phone: +1.305.558.8470  
Fax: +1.305.558.8485  
Zebra Technologies Asia Pacific, LLC  
1 Sims Lane, #06-11  
Singapore 387355  
Phone: +65-68580722  
Fax: +65-68850838  
A-6  
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PATENT INFORMATION  
This product and/or its use may be covered by one or more of the  
following US patents and corresponding international patents  
worldwide  
D275,286  
D347,021  
D389,178  
D430,199  
D433,702  
3,964,673  
4,019,676  
4,044,946  
4,360,798  
4,369,361  
4,387,297  
4,460,120  
4,496,831  
4,593,186  
4,607,156  
4,673,805  
4,736,095  
4,758,717  
4,816,660  
4,845,350  
4,896,026  
4,897,532  
4,923,281  
4,933,538  
4,992,717  
5,015,833  
5,017,765  
5,021,641  
5,029,183  
5,047,617  
5,103,461  
5,113,445  
5,140,144  
5,132,709  
5,142,550  
5,149,950  
5,157,687  
5,168,148  
5,168,149  
5,180,904  
5,229,591  
5,230,088  
5,235,167  
5,243,655  
5,247,162  
5,250,791  
5,250,792  
5,262,627  
5,267,800  
5,280,163  
5,280,164  
5,280,498  
5,304,786  
5,304,788  
5,321,246  
5,335,170  
5,364,133  
5,367,151  
5,372,439  
5,373,148  
5,378,882  
5,396,053  
5,396,055  
5,399,846  
5,408,081  
5,410,139  
5,410,140  
5,412,198  
5,415,482  
5,418,812  
5,420,411  
5,436,440  
5,444,231  
5,449,891  
5,449,893  
5,468,949  
5,479,000  
5,479,002  
5,479,441  
5,486,057  
5,503,483  
5,504,322  
5,528,621  
5,532,469  
5,543,610  
5,545,889  
5,552,592  
5,570,123  
5,578,810  
5,589,680  
5,612,531  
5,642,666  
5,657,066  
5,768,991  
5,790,162  
5,791,796  
5,806,993  
5,813,343  
5,816,718  
5,820,279  
5,848,848  
5,860,753  
5,872,585  
5,874,980  
5,909,233  
5,976,720  
5,978,004  
5,995,128  
5,997,193  
6,004,053  
6,010,257  
6,020,906  
6,034,708  
6,036,383  
6,057,870  
6,068,415  
6,070,805  
6,095,704  
6,109,801  
6,123,471  
6,147,767  
6,151,037  
6,201,255 B1  
6,231,253 B1  
6,261,009  
6,261,013  
6,267,521  
6,270,072 B1  
6,285,845 B1  
6,292,595  
6,296,032  
6,364,550  
6,379,058 B1  
6,409,401 B1  
6,411,397 B1  
6,428,227 B2  
6,530,705  
6,540,122  
6,607,316  
6,609,844  
A-7  
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Download from Www.Somanuals.com. All Manuals Search And Download.  

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