Card
Printer
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P420i Plastic Card Printer
General information
Getting started
Operation
Welcom e to your new
Printing a card
Cleaning
P420i User's Manual
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
User's Manual No. 980457-001
Rev. A
© 2003 ZIH Corp
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PRODUCT WARRANTY STATEMENT
Printers
General information
All Zebra Card Printers are warranted against defects in m aterial or
workm anship for twelve (12) m onths from the purchase date.
Proof of purchase or shipm ent date is required to validate the warranty
period. The warranty becom es void if the equipm ent is m odified,
im properly installed or used, dam aged by accident or neglect, or if any
parts are im properly installed or replaced by the user.
Getting started
Operation
Printing a card
Cleaning
No te : Pro d u cts re tu rn e d m u s t b e p a cka g e d in th e o rig in a l o r
com parable packing and shipping container. In the event equipm ent is
n o t s o p a cka g e d , o r if s h ip p in g d a m a g e is e vid e n t, it w ill n o t b e
accepted for service under warranty. Surface transportation charges
for return to custom ers in the continental United States is paid by
Zebra. Otherwise, Zebra pays CPT (carriage paid to) nearest airport,
custom er pays custom ers, duties, taxes, and freight from airport to
destination. If Zebra determ ines that the product returned for warranty
service or replacem ent is not defective as herein defined, the custom er
will pay all handling and transportation costs.
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
Printheads
Since printhead wear is part of norm al operation, the original printhead
is covered by a twelve (12) m onth warranty. Warranty period begins on
purchase date.
To qualify for this warranty, the printhead m ust be returned to the
factory or to an authorized service center. Custom ers are not required
to p u rch a s e Ze b ra s u p p lie s (m e d ia a n d /o r rib b o n s ) fo r w a rra n ty
q u a lifica tio n . Ho w e ve r, if it is d e te rm in e d th a t th e u s e o f o th e r
m anufacturer supplies has caused any defect in the printhead for which
a warranty claim is m ade, the user is responsible for Zebra’s labor and
m aterial charges required to repair the defect. The warranty becom es
vo id if th e p rin th e a d is p h ys ica lly w o rn o r d a m a g e d ; a ls o if it is
determ ined that failure to follow the preventive m aintenance schedule
listed in the User’s Guide has causes defect in the therm al printhead for
which a warranty claim is m ade.
Spare Parts
All parts, m aintenance kits, options kits, and accessories are warranted
to be free of defects in m aterial and workm anship for 90 days (except
w h e re o th e rw is e d e n o te d ) fro m d a te o f p u rch a s e . Th is w a rra n ty
becom e void if the item is m odified, im properly installed or used, or
dam aged by accident or neglect.
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DECLARATIONS OF CONFORMITY
General information
European Council Directive
Com pliance to Standards
RF Em issions
control
EN 55022-B
EN 500082-1,1992
EN 60950
89/336/EEC
m odified by
Getting started
EMC Directive
Im m unity to
Electrom agnetic
Disturbances
92/31/EEC and
EMC Directive
93/68/EEC
Operation
73/23/EEC m odified
by 93/68/EEC
Low voltage
Directive
Product safety
Printing a card
Cleaning
Model: P420i conform s to the following specification:
FCC Part 15, Subpart A, Section 15.107(a) and Section 15.109(a) Class
B digital device
Troubleshooting
Supplem ental Inform ation:
This device com plies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device m ay not cause harm ful interference , and
(2) this device m ust accept any interference received, including interference that m ay
cause undesired operation.
Specifications
Appendix A
Appendix B
Appendix C
Note:
This equipm ent has been tested and found to com ply with the lim its for a class B
digital device, pursuant to Part 15 of the FCC Rules. These lim its are designed to
provide reasonable protection against harm full interference when the equipm ent is
operated in a com m ercial environm ent. This equipm ent generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction m anual, m ay cause harm full interference to radio com m unications.
Op e ra tio n o f th is e q u ip m e n t in a re s id e n tia l a re a is like ly to ca u s e h a rm fu ll
interference in which case the user will be required to correct the interference at his
own expense.
INDUSTRY CANADA NOTICE
This device com plies with Industry Canada ICS-003 class A requirem ents.
Ce t é q u ip e m e n t e s t co n fo rm e à l’ICS -003 cla s s A d e la No rm e In d u s trie lle
Canadienne.
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P420i Plastic Card Printer
INTRODUCTION
Thank you for choosing the Zebra P420i Plastic Card Printer.
General information
These printers produce cards ideal for personalized identification, access control,
visitor, m em bership, prom otion and luggage card, badges and tags.
Getting started
This m anual guides you to an efficient start up and operation of your new Card
Printer.
Operation
Printing a card
Cleaning
P420i PRINTER MODELS
The Zebra Product Num ber tells a story:
Here is a quick review of the Zebra Card Printer Series num bering and lettering
system to help you.
Troubleshooting
Th e P420i Pla s tic Ca rd Prin te r e m p lo ys Dye S u b lim in a tio n a n d Re s in Th e rm a l
Transfer Technologies. Model num bers include identifiers that specify options are
shown using the following lettering conventions:
Specifications
Appendix A
Appendix B
Appendix C
P 4 2 0i - XXXXX-XXX
Softw are :
Sm art card :
O = Dem o software
O = No
Languages :
E = Yes
D = Drivers & Docum entation CD’s
Magnetic encoder:
O = No
M = Yes
Magnetic encoder option:
O = No
1 = Stripe Down HICO
2 = Stripe Down LOCO
3 = Stripe Up HICO
4 = Stripe Up LOCO
Pow er cord:
O = None
I = 120 VAC - 220 VAC
U = UK
Mem ory :
O = Standard
Interface :
P = Parallel (Centronics 36 broches)
U = USB + Centronic Parallel
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Th ro u g h o u t th is m a n u a l, d iffe re n t ico n s h ig h lig h t
im portant inform ation, as follows:
ICONS
General information
Getting started
Operation
Im portant general inform ation.
Printing a card
Cleaning
Troubleshooting
Mechanical hazard, such as one associated with
m oving parts, capable of resulting in equipm ent
dam age or personal injury.
Specifications
Appendix A
Appendix B
Appendix C
Electrical hazard, such as an exposed voltage point,
capable of causing electrical shock and personal
injury.
An area where electrostatic discharge (ESD) can
cause com ponent dam age. Use a grounding wrist
band.
Elevated tem perature hazard, capable of producing
a burn.
Keep Card Printer clean by m inim izing cover open
tim e.
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Table of contents
GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
1
3
4
General information
1 • 1 Unpacking your card printer . . . . . . . . . . . . . . . . . . . . . . . . . .
1 • 2 Indicators and control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 • 3 Printer Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
Getting started
Operation
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5
5
6
8
8
2 • 1 Printer Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
Printing a card
Cleaning
2 • 2 Loading ribbons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 3 Loading cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A- Card Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B- Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . .
C- Card Thickness Control Lever . . . . . . . . . . . . . . . . . . . . . . .
D- Card Output Hopper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 4 Reject Card Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 5 Feeding one card at a tim e . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 6 Printing a test card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 • 7 Printer m enu inform ation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9
10
10
11
13
14
15
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
PRINTING A SAMPLE CARD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
18
19
20
20
21
A- Install Driver on windows 95/98 . . . . . . . . . . . . . . . . . . . . .
3
B- Install Driver on windows NT4.0 . . . . . . . . . . . . . . . . . . . . .
C- Set Printer Driver Options . . . . . . . . . . . . . . . . . . . . . . . . . .
D- Printing a Sam ple Card . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CLEANING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
23
24
25
4 • 1 Cleaning system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4
4 • 2 Cleaning the print head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4 • 3 Card Cleaning Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5 • 1 Interpreting LCD Display m essages . . . . . . . . . . . . . . . . . . . .
5 • 2 Print Quality Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
27
30
5
TECHNICAL SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
33
6
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APPENDIX A - MAGNETIC CARD STRIPE ENCODER . . . . . . . . . . .
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A- Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . .
B- Magnetic Encoder Cleaning . . . . . . . . . . . . . . . . . . . . . . . .
37
37
38
38
General information
Getting started
APPENDIX B - SMART CARD CONTACT STATION . . . . . . . . . . . .
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A- Media Loading Orientation . . . . . . . . . . . . . . . . . . . . . . . . .
B- Magnetic Encoder Cleaning . . . . . . . . . . . . . . . . . . . . . . . .
40
40
41
41
Operation
Printing a card
Cleaning
APPENDIX C - ACCESSORIES AND SUPPLIES . . . . . . . . . . . . . . . .
Ribbons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
42
42
43
44
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
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P420i Plastic Card Printer
General information
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
GETTING STARTED
Specifications
Appendix A
Appendix B
Appendix C
1•1 Unpacking your card printer
Your P420i printer ships in a carton and protective anti-static bag. Keep all
packing m aterial in case you need to m ove or re-ship the printer.
While unpacking, inspect the carton to ensure that no dam age occurred
during shipping.
Please ensure that you have a clean and nearly dust free environm ent for
proper operation and storage of the printer.
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P420i Plastic Card Printer
In addition to user docum entation, m ake sure the following item s are included with
your P420i printer:
General information
Getting started
Operation
Printing a card
Cleaning
CLEANING KIT
CARD OUTPUT HOPPER
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
POWER CABLE
CLEANING CARTRIDGE
PRINTER DRIVER DISK (floppy or/and CD)
Centronic Parrallel
If any item s are m issing, please contact your dealer.
To reorder, please refer to Appendix C of this m anual.
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1•2 Indicators and Control
Your P720 printer has an LCD Display, two LED’s and two Panel Buttons.
General information
Getting started
Operation
LCD Display
Printing a card
Cleaning
Clear Button “Select”
Menu Button “Next”
Troubleshooting
Specifications
Alert LED
Power LED
Appendix A
Appendix B
Appendix C
LCD
Dis p la y:
Th e 16 ch a ra cte r LCD Dis p la y is u s e d fo r:
• Showing the printer’s current status
• Providing operator and service m essages (chapter 5)
Th e tw o LEDs a re u s e d fo r:
LEDs :
• Green: Power LED
• Am ber: Alert LED (with Beeper)
This Alert LED is on when an error condition exists.
The Beeper will sound three alert "Beeps" and the LCD
Display will show the associated error m essage.
Pa n e l
Bu tto n s :
Th e Me n u Bu tto n (le ft) is a p u s h b u tto n u s e d fo r:
• Bringing printer into Menu Mode when pressed with the
printer showing READY on the LCD Display.
• Using in Menu Mode to scroll through Menu Options.
Th e Cle a r Bu tto n (rig h t) is a p u s h b u tto n u s e d fo r:
• Clearing an error status (when LCD Display shows an
error and Alert LED is on).
• Invoking autom atic retry of the operation which gave the
error.
• Selecting a Menu Option when in Menu Mode.
No te : The buttons beep when pressed.
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1•3 Printer Installation
The following will guide you through the installation of your P420i printer.
General information
Getting started
CAUTION: Lim it AC p o w e r s u p p lie d to th e P420i
Printer to 110 - 230 V AC, 60 - 50 Hz for an associated
680 m A - 310 m A. Lim it excess current draw to 16
am ps or less, using an associated circuit breaker or
o th e r s u ch d e vice . Ne ve r o p e ra te th e p rin te r in a
location where operator, com puter, or printer can get
wet. Personal injury could result. The printer m ust be
connected to an earthed electrical power supply and
p ro p e rly p ro te cte d a g a in s t e le ctrica l s u rg e s a n d
grounding faults.
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
1.·Pla ce th e p rin te r in a lo ca tio n th a t a llo w s e a s y
a cce s s to a ll s id e s . Th e p rin te r s h o u ld n e ve r b e
operated while resting on its side or upside down.
2.·Pla ce th e p rin te r' s p o w e r s w ith in th e OFF (0)
position.
3.·Insert the power cable to the printer power socket
and attach to grounded electrical socket of the proper
voltage and type.
4.·Attach interface cable to printer and com puter and
then secure.
5.·Switch power on.
CAUTION: Interm ittent or unpredictable operation m ay
occur from unsecured connectors. If dam aged, the
power cable m ust be replaced by an exact equivalent.
Use only Parallel Cable under 3 Meters in length.
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P420i Plastic Card Printer
General information
Getting started
Operation
OPERATION
Printing a card
Cleaning
2•1 Printer Features
Troubleshooting
The following shows the features found on your P420i Printer:
Specifications
1
9
Appendix A
Appendix B
Appendix C
8
2
3
7
5
A
4
6
B
S TANDARD FEATURES
1. Print Head
2. Print Head Unlock Lever
3. Manual Holder
OPTIONAL FEATURES
A. Magnetic Encoding Station
B. Sm art Card Contact Station
4. Card Output Hopper
5. Card Cleaning Cartridge
6. Rejected Card Box
7. LCD Display & 2 Panel Buttons
8. Card Feeder + cover
9. Card Thickness Control Lever
PLEASE NOTE: Any blue item s inside the printer can be operated by the user.
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2•2 Loading Ribbons
The P420i Printer requires approved ribbons (see Appendix C). The Resin Therm al
Transfer and Dye Sublim ation ribbons and Lam ination are specifically designed for
your P420i Printer. i Series printers require the use of i Series ribbons for full color
printing
General information
Getting started
Operation
DO NOT TOUCH th e p rin t h e a d o r th e e le ctro n ic
com ponents on the print head carriage. Discharges of
electrostatic energy that accum ulates on the surface of
the hum an body or other surfaces can dam age the
print head and other electronic com ponents used in
the device.
Printing a card
Cleaning
Troubleshooting
Specifications
1.·Rem ove ribbon from packaging.
Appendix A
Appendix B
Appendix C
2.·With p rin te r p o w e r ON a n d READY s ta tu s ,
open cover and press down on the Print Head
Unlock Lever to open the print head carriage. The
print head carriage will pop open.
Continued on next page .......
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General information
SUPPLY SPINDLE
Getting started
Operation
3. Load ribbon onto the supply spindle (under print
head carriage) and em pty core (with tape attached)
onto the take-up spindle. Make sure the ribbon com es
off of the top of the supply spindle and feeds to the
top of the take-up spindle.
Printing a card
Cleaning
Troubleshooting
TAKE-UP SPINDLE
`CLICK'
Specifications
4. Push down on the Print Head Lock Lever until an
audible 'click' signals the locked-down position.
Appendix A
Appendix B
Appendix C
5. Close Cover.
Please note that the ribbon autom atically synchronizes
whenever the print head lock down occurs.
With i Series ribbons, the printer autom atically detects
the ribbon type inserted.
The card flipper will not operate and an error will be
indicated if you try to flip a card when the cover is
open.
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2•3 Loading Cards
To help you load, print, and collect cards, the P420i has the following item s:
General information
Getting started
A - CARD FEEDER
This item s is used for loading cards.
Operation
Printing a card
Cleaning
1.·Op e n Ca rd Fe e d e r Co ve r b y p u ttin g yo u r
fingers on both sides and rotating the cover in a
clockwise direction to the open position.
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
2.·Install cards into Feeder* as shown.
3.·Close Card Feeder Cover.
DO NOT bend cards or touch print surfaces as this can
reduce print quality. The surface of the cards m ust
rem ain clean and dust free. Always store cards in an
e n clo s e d co n ta in e r. Id e a lly, u s e ca rd s a s s o o n a s
possible. If cards stick together, carefully shuffle them .
* See Chapter 6, Technical Specifications, for card requirem ents and capacities.
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General information
Getting started
B - INSTALL CARD CLEANING CARTRIDGE
This item is used to clean the cards entering the printer.
Operation
Printing a card
Cleaning
1.· Re m o ve Ca rd Cle a n in g Ca rtrid g e fro m
packaging.
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
2.·Op e n Prin te r co ve r a n d re m o ve th e ye llo w
rem inder tape from the location for the Cleaning
Cartridge.
3.·Make sure the arrow on top of the assem bly is
facing toward the rear of the printer.
Ho o k a s s e m b ly in to s lo t o n p rin te r a n d ro ta te
down.
Ensure the assem bly locks in place.
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P420i Plastic Card Printer
C - CARD THICKNESS CONTROL LEVER
This item is operated by the user to prevent m ore than one card feeding into the
printer at the sam e tim e and causing a jam .
General information
Getting started
Open Cover, and adjust lever to correct position.
Repeat for different card thickness.
Operation
(Fa cto ry s e ttin g is fo r 30m il (0.762m m ) ca rd
thickness). See diagram below:
Printing a card
Cleaning
Troubleshooting
Card Thickness:
A - 60m il (1.524m m ) to 50m il (1.27m m )
B - 40m il (1.016m m )
Specifications
C - 30m il (0.762m m )
D - 20m il (0.508m m )
E* - Less than 20 m il (0.508m m )
* Start at lowest position and m ove lever
up to m atch card thickness.
Appendix A
Appendix B
Appendix C
For other card thickness, start lever at
lowest position and m ove up until cards
feed.
D - CARD OUTPUT HOPPER
This item is used for collecting printed cards.
In s ta ll Ca rd Ou tp u t Ho p p e r o n to p rin te r b y
hooking over bottom edge of card exit aperture.
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P420i Plastic Card Printer
2•4 Rejected Card Box
General information
The P420i Printer is equipped with a Rejected card Box. When an encoding can not be
com pleted, the card is ejected into the Rejected Card Box. The P420i Printer counts
the num ber of cards which go into the Reject Card Box. After 20 cards the printer
stops, the Am ber LED Flashes and a LCD Message is displayed indicating the need to
em pty the reject box.
Getting started
Operation
Printing a card
Cleaning
WHEN TO MAINTAIN
When the LCD screen reports m essage
REJ ECT BOX
FULL
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
HOW TO MAINTAIN
1.·Press the top of the Rejected Card Box Door as
shown. Allow the door to swing down and open.
2.·Rem ove all cards from the Rejected Card Box.
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General information
3.·Swing the Rejected Card Box Door and press the
top. An audible “click” signals the locked position.
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
4.·Press the Clear Button on the front panel to re-
start the current printer job and to clear the rejected
cards counter.
Specifications
Appendix A
Appendix B
Appendix C
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2•5 Feeding one card at a time
A Manual Feed Slot is avalable on the side of the Card Feeder cover for feeding
single cards. Cleaning Cards are fed m anually through this slot.
General information
The Feeder m ust be em pty for m anual card feeding to work properly.
Getting started
Operation
Printing a card
Cleaning
For one-at-a-tim e printing, feed cards through slot
on side of Feeder.
Troubleshooting
Do not feed m ore than one card at a tim e.
Specifications
Appendix A
Appendix B
Appendix C
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2•6 Printing a Test Card
With ribbon and cards loaded, your P420i printer is ready to print. To check the
General information
operation of the printer you should print a test card.
Getting started
Operation
1. When the printer displays READY, press
the “Next” button (left) on your Control Panel
to “ S ELF TES T CARD MENU” , th e n th e
“Select”button (right).
Printing a card
Cleaning
Troubleshooting
2. Press “Next” to the SELF TEST CARD Print
param eters, and then “Select”.
Specifications
Appendix A
Appendix B
Appendix C
3. A test card will print after a few seconds.
LCD display will show printing status.
Test Card is printed on both sides of the card.
This is an exam ple of the test card.
Front Side
Back Side
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2•7 Printer Menu Information
The printer is equipped with a LCD Display and two key buttons which gives access
to printer m enus.
General information
Press the Menu button to enter the Menu Mode
Getting started
Menu Button
[NEXT]
Clear Button
[SELECT]
Operation
Printing a card
Cleaning
The top line display shows menu information. The second line of display clarifies the function
of the two [NEXT] and [SELECT] key buttons relative to the current menu item.
The printer will return to READY Mode if either of the two key Buttons is not pressed
within ten seconds of entering Menu m ode.
Troubleshooting
See next page:
Specifications
P420i LCD Menu Tree
Appendix A
Appendix B
Appendix C
*If the printer is equiped with a Magnetic Stripe Encoder
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READY
N: NEXT
S: SELECT
N
General information
N
S
PRINTER INFO
Getting started
Printer Model num ber
N
Printer Firm w are Version
Num ber of Im pressions
Operation
Printing a card
Cleaning
Reject Box status
To show the num ber of cards rem aining
in the reject box
N
Troubleshooting
S
S
GO TO MAIN MENU
CLEANING
MENU
N
Specifications
CLEAN PRINT HEAD
To clean the Therm al Print Head and card
transport system
S
Appendix A
Appendix B
Appendix C
N
To run
cleaning
CLEAN MAG. HEAD*
To clean the m agnetic Encoder Head
S
N
S
S
GO TO MAIN MENU
SELF TEST
MENU
N
TEST PATTERN
To print a printer test card
S
S
PRINT PARAMETERS
To print a test card showing the operating
param eter settings of the printers
To run
printing
MAG PARAMETERS*
To print a test card showing the operating
param eter settings of m agnetic encoder.
S
N
S
GO TO MAIN MENU
PRINTER
DEFAULT
…/…
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General information
PRINTER
DEFAULT
(Condt.)
N
S
Ribbon Type
Getting started
To show the type of ribbon installed.
It m ay not m atch the ribbon physically
installed until the installed ribbon has been
selected through the driver.
Operation
Printing a card
Cleaning
Offset X: aa-Y:bb
To show the X print
location offset value in pixels (aa)
To show the Y print
Troubleshooting
location offset value in pixels (bb)
Specifications
Mag. Option: cccc
To show the setting of the m agnetic
encoder as (cccc), which can be:
-HICO (high coercivity)
Appendix A
Appendix B
Appendix C
-LOCO (low coercivity)
-NONE (no encoder present)
Color Param eters
To show the intensity values of yellow (Y),
Magenta (M) and Cyan (C) panels and
contrast value of black Resin (K) panel.
S
N
GO TO MAIN MENU
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General information
nting
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
PRINTING A SAMPLE CARD
Printing with the P420i Printe r re quire s the Windows Printe r Drive r, your ca rd
design/issuing Windows software or printer com m and level program m ing through
the printer interface.
The P420i Card Printer can be used with any Windows 95/98/ME/XP/Win 2000,
Windows NT 4.0 software application program , using the drivers provided on CD
with the printer.
This section contains inform ation on the printing of a dual-sided card in color (using
the 6-Panel color ribbon YMCKOK) and the Windows Printer Driver.
BEFORE installing updated printer driver versions,
always delete the existing printer driver version from
your com puter.
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3 • 1.To install the P420i Printer Driver autom atically on
all Operating system s, use the install w izard.
General information
The wizard will:
nting
- Autom atically launch when the driver CD is inserted.
- Check to see which operating system you are using
- Delete previous versions of the driver and clean up any necessary Reistry entries.
Operation
Printing a card
Cleaning
- You m ust select “Rem ove” from he install options to rem ove any previous driver
versions.
- Shut down of PC if necessary.
Troubleshooting
- Install the new driver files and Registry entries to their correct locations.
- Shutdown of PC is not required, but it is advised.
The install Wizard will walk you through the appropriate steps.
Specifications
Appendix A
Appendix B
Appendix C
Do not power the printer with USB attached.
The driver will prom pt you for USB installation.
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3 • 2 Set Printer Driver Options:
To open the P420i Printer screen, right m ouse click on your driver icon and select
Pro p e rtie s.
General information
Change the options as follows:
Getting started
1• On the De vice Se ttings ta b the m a gne tic e ncode r fe a ture is a utom a tica lly
enabled. If you need to change ettings for a Magnetic Encoder, select Encoder
settings button.
Operation
Printing a card
Cleaning
2• On the General tab select card orientation:
Landscape or portrait - Select “Landscape”.
(in NT, this is located under Docum ent Defaults when you right m ouse click from
your driver icon. In Windows 2000 and XP, it is located under Print preferences.)
Troubleshooting
3• In the Ribbon section, the ribbon type is autom atically detected and enabled for
you.
Specifications
3a• You can click on “ribbon Info” and see how m any panels are left.
Appendix A
Appendix B
Appendix C
4• In the sam e tab, go to Black Panel area and select Text Only. This option allows the
text printing using the Black Resin Panel from the Color Ribbon.
5• Close the Zebra P420i Printer screen.
Now that you have loaded m edia and set up the printer driver, the P420i Printer is
ready to print.
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3•3. Printing a sam ple card:
Follow the steps to print your first card
General information
- Go to the Microsoft Word Software.
Getting started
- If the printer was not selected as the default printer, go to the File m enu and Select
Printer and choose Zebra P420i Card Printer or i S e rie s parallel card printer in the
printer nam es list. Then Close the print dialog box.
Operation
- Com e back to File m enu and choose Page Setup.
Printing a card
Cleaning
- Select Paper Size tab and in Paper Size choose Card. Then select the orientation:
"landscape".
- Go to Margins tab, put the Top, Bottom , Left and Right m argins with O values.
- Press OK to close Page Setup window.
Troubleshooting
Specifications
- The card appears on the screen.
Appendix A
Appendix B
Appendix C
- Design a card with 2 sides as follow:
Front Side
Back Side
- Once you are ready to print, go to File and point Print
e printer will feed in a card and start printing ( the data download tim e will vary
- Th
depending on the com plexity of the card design and the proce
ssing speed of your
com puter).
- Once the printing job is achieved the card is ejected from the printer.
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General information
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
CLEANING
Appendix A
Appendix B
Appendix C
PROTECT YOUR FACTORY WARRANTY!
The recom m ended m aintenance procedures m ust be
perform ed to m aintain your factory warranty.
Oth e r th a n th e re co m m e n d e d cle a n in g p ro ce d u re s
described in this m anual, allow only Zebra authorized
technicians to service the P420i Printer.
NEVER loosen, tighten, adjust, or bend, etc. a part or
cable inside the printer.
NEVER use a high pressure air com pressor to rem ove
particles in the printer.
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General information
4•1 Cleaning System
Yo u r P420i Prin te r in clu d e s a s im p le cle a n in g s ys te m u s in g th e Pre -S a tu ra te d
Cleaning Cards provided. The regular use of these cards will clean and m aintain
im portant parts of your printer: including the Print Head, and Transport Rollers.
Getting started
Operation
CLEAN
PRINTER
Printing a card
Cleaning
WHEN TO CLEAN
When LCD screen reports m essage.
HOW TO CLEAN
1. Leave power on.
Open Cover and release Print Head Bracket to rem ove
Troubleshooting
ribbon.
Close Print Head bracket.
Close Cover. Rem ove cards from Card Feeder.
Specifications
Appendix A
Appendix B
Appendix C
2. Insert one Pre-Saturated Cleaning Card (provided)
through slot on the side of the Card Cartridge.
3. Press the right Panel Button for a few seconds. The
card will feed into printer and carry out the cleaning
process. Repeat the process with a new Cleaning Card
if necessary.
Note: For a printer cleaning prior to the WHEN TO CLEAN signal, press the Left
Panel Button until the LCD screen shows "CLEANING MENU". Press the right Panel
Button to select and one m ore tim e again to run the cleaning process (Repeat first
steps 1 & 2 above).
Alth o u g h th e CLEAN PRINTER m e s s a g e is
displayed until the cleaning process has been
perform ed, the printer will continue to operate.
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4•2 Cleaning the Print Head
General information
A cleaning using the Cleaning System with cards usually suffices. However, a
separate Print Head cleaning using swabs can rem ove m ore stubborn deposits when
print anom alies persist. To avoid deposits, only use foam -tipped swabs.
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
1.·Raise Print Head and rem ove the Ribbon.
Appendix A
Appendix B
Appendix C
2.· Cle a n Prin t He a d b y m o vin g a lco h o l-
m oistened swab tip side-to-side across Print
Head elem ents. Only use m oderate force. (To
reorder swabs see Appendix C).
Never use a sharp object to scrape deposits from the
print head. Perm anent dam age will result.
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General information
4•3 Card Cleaning Cartridge
Your P420i Printer also has a Card Cleaning Cartridge. This item cleans the cards
entering the printer. To ensure print quality, the cleaning roller requires periodic
replacem ents.
Getting started
Operation
CLEAN
PRINTER
Printing a card
Cleaning
WHEN TO MAINTAIN
When LCD screen reports m essage.
Run a printer cleaning first .
(see 4.1 Cleaning System for m ore instructions.)
Troubleshooting
HOW TO MAINTAIN
1.·Open Cover and locate Cleaning Cartridge.
Specifications
Appendix A
Appendix B
Appendix C
2.·Gently rem ove Cleaning Cartridge by rotating
up and away from printer.
Continued on next page...
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General information
Getting started
3.·Re m o ve Cle a n in g Ro lle r fro m Ca rtrid g e a n d
discard.
Operation
Printing a card
Cleaning
Troubleshooting
4.·Install new Cleaning Roller into Cartridge*. To
a vo id co n ta m in a tio n , a lw a ys h o ld th e Cle a n in g
Roller assem bly by the ends.
Specifications
Appendix A
Appendix B
Appendix C
5.·Ca re fully pe e l off wra ppe r from ne w Cle a ning
Roller while in Cartridge.
SLOT
6.·Re p la ce Ca rtrid g e in to p rin te r. Ma ke s u re th e
arrow on top of the assem bly is facing toward the
re a r o f th e p rin te r. Ho o k a s s e m b ly in to s lo t o n
printer and rotate down. Ensure the assem bly locks
in place.
DO NOT touch the roller surface that contacts the
cards.
7.·Close Cover.
* See Appendix C for replacem ent Cleaning Rollers.
Alth o u g h th e CLEAN PRINTER m e s s a g e is
d is p la ye d u n til m a in te n a n ce h a s b e e n
perform ed, the printer will continue to operate.
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General information
Getting started
Operation
Printing a card
Cleaning
TROUBLESHOOTING
This section offers solutions to potential problem s you m ay experience with your
P420i printer. The table below lists the screen m essages that will be displayed on the
printer's LCD, both during norm al operation and to alert operator of any error
conditions. There is also som e additional inform ation dealing with quality issues
concerning printing onto cards.
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
5•1 Interpreting LCD Display messages
MEANING
SCREEN MESSAGE
ACTION
The printer is perform ing
an internal test before use
Wait for the ready m essage
INITIALIZING
READY
Ready for use
Print Head cool down
m ode
Wait for READY m essage
WAIT TEMPERATURE
Wait for test card
SELF TEST
Self test card printing
The card data is being
transm itted
Wait for card printing to start
DOWNLOADING DATA
PRINTING YELLOW
PRINTING MAGENTA
PRINTING CYAN
The yellow panel is being
printed
The m agenta panel is
printing
The cyan panel is printing
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SCREEN MESSAGE
ENCODING ERROR
MEANING
ACTION
General information
Data cannot be written or
read from the card’s
m agnetic stripe
Ch e ck th a t th e ca rd s a re
loaded with the m agnetic
s trip e in th e co rre ct
orientation. Check whether
h ig h o r lo w co e rcivity
cards have been specified.
Ch e ck th a t th e d a ta
Getting started
Operation
Printing a card
Cleaning
co n fo rm s
to
IS O
s p e c i f i c a t i o n s . S e e
Appendix A of this m anual
for further inform ation.
READING ERROR
Data cannot be read from
the card’s m agnetic stripe
Ch e ck th a t th e ca rd s a re
loaded with the m agnetic
s trip e in th e co rre ct
orientation. Check whether
h ig h o r lo w co e rcivity
cards have been specified.
Ch e ck th a t th e d a ta
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
co n fo rm s
to
IS O
s p e c i f i c a t i o n s . S e e
Appendix A of this m anual
for further inform ation.
Em pty the reject card box
a n d p re s s th e rig h t p a n e l
button
The reject box is full
REJ ECT BOX FULL
MAGNETIC ERROR
Check the card orientation
The printer cannot detect a
magnetic stripe on the card
FLASH ERROR
NO ACCESS
Co n ta ct yo u r d e a le r fo r
technical support
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Ribbon Errors: Check that the print ribbon has not 'run out'. Lock and then unlock the
print head assem bly; this resynchronises the ribbon autom atically. When using a
color ribbon, it should advance autom atically so that the leading edge of the Yellow
p a n e l is b e n e a th th e p rin t h e a d . En su re th a t th e co rre ct rib b o n typ e h a s b e e n
specified in the Windows driver.
General information
Getting started
Card Feed & Mechanical Errors: Ensure that the card thickness adjustm ent has been
set-up correctly to allow one card to feed.
Operation
Printing a card
Cleaning
Magnetic Encoding Errors: Check that the cards are inserted correctly in the printer.
Ensure that the cards are low or high coercivity as required, and are set-up correctly
in the printer driver.
Cle a n in g Ale rt : Th e p rin te r h a s co u n te d th e n u m b e r o f ca rd s p rin te d a n d h a s
autom atically flagged that a cleaning routine needs to be carried out. (See Chapter 4).
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
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5•2 Print Quality Issues
Th is s e ctio n w ill h e lp yo u re s o lve p rin t q u a lity p ro b le m s . Th e p rin t q u a lity is
dependent on several factors. The two m ost im portant factors that will increase your
p rin t q u a lity a re cle a n lin e s s a n d ca rd s to ck. To d ia g n o s e a n d fix p rin t q u a lity
problem s,follow the troubleshooting procedure below:
General information
Getting started
• Sm all spots appear on the printed card w ith a non-printed area or a different color.
Operation
Possible Cause
A • Contam ination on the card surface.
Printing a card
Cleaning
B
• Du s t in s id e th e p rin te r a n d /o r d irty Cle a n in g
Roller.
Troubleshooting
> > Solution
A1 • Check that cards are stored in a dust free environm ent
A2 • Use a different supply of cards.
Specifications
Appendix A
Appendix B
Appendix C
B1 • Perform a Cleaning of the printer (see Cleaning section).
B2 • Replace Cleaning Roller (see Cleaning section)
• There are non-printing horizontal lines (w hite) on the card surfaces.
Possible Cause
A • Ribbon is not correctly positioned.
B • Print Head m ay be dirty.
C • Print Head elem ents m ay have been dam aged
(e.g. scratched or burnt).
> > Solution
A1 • Open cover and press down the Print Head Unlock Lever to open the
Print Head carriage. The Print Head will m ove up.
A2 • Check that the ribbon is properly rolled onto the ribbon cores and there
are no wrinkles in the ribbon.
A3 • Push down on the Print Head Lock Lever until an audible “click” signals
the locked-down position.
A4 • Ribbon will autom atically synchronize.
A5 • Print again.
B1 • Perform a Cleaning of the Print Head (see 4 • 2 Cleaning the Print Head).
C1 • Call service for Print Head replacem ent inform ation.
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• Printing show s very pale or inconsistent results.
Possible Cause
General information
A
• Ribbon m ay have been stored im properly or is
dam aged.
B • Cards m ay not m eet specifications.
Getting started
C
• Contrast and/or Intensity m ay be set to values
Operation
which are too high.
D • Dust or em bedded contam ination on elem ents of
the Print Head.
Printing a card
Cleaning
> > Solution
A1 • Change ribbon and print again.
B1 • Use a different supply of cards.
C1 • Adjust Contrast and/or Intensity values in software.
D1 • Perform a Cleaning of the Print Head (see 4 • 2 Cleaning the Print Head
Troubleshooting
Specifications
• Printing show s blurry printed im age.
Possible Cause
Appendix A
Appendix B
Appendix C
A • Ribbon m ay not be correctly positioned.
B • Ribbon m ay not synchronized on the correct color
panel position.
C • Cards m ay not m eet specifications.
D
• Du s t in s id e th e p rin te r a n d /o r d irty Cle a n in g
Roller.
> > Solution
A1 • Open cover and press down the Print Head Unlock Lever to open the
Print Head carriage. The Print Head will m ove up.
A2 • Check ribbon is properly rolled onto the ribbon cores.
A3 • Push down on the Print Head Lock Lever until an audible “click” signals
the locked-down position.
A4 • Ribbon will autom atically synchronize.
A5 • Print again.
B1 • Open cover and press down the Print Head Unlock Lever to open the
Print Head carriage. The Print Head will m ove up.
B2 • Push down on the Print Head Lock Lever until an audible “click” signals
the locked-down position.
B3 • Ribbon will autom atically synchronize.
B4 •Print again.
C1 • Use a different supply of cards.
D1 • Perform a cleaning of the Print Head (See 4 • 2 Cleaning the Print Head).
D2 • Replace Cleaning Roller (See 4 • 3 Cleaning Cartridge).
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• No printing on the card.
Possible Cause
General information
A • Ribbon may not be installed in the printer.
B • Cards m ay not m eet specifications.
C • Cable on Print Head m ay be disconnected.
D • Print Head elem ents m ay be scratched or burnt.
Getting started
Operation
> > Solution
A1 • Check for ribbon in the printer.
Printing a card
Cleaning
B1 • Use a different supply of cards.
C1 • Power off the printer and check the Print Head cable connections.
D1 • Call Service for Print Head replacem ent inform ation.
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
For optim um print quality, always keep cover of the
printer closed except during ribbon loading and card
thickness control procedures.
The card flipper will not operate and an error will be
indicated if you try to flip a card with the cover open.
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General information
Getting started
Operation
TECHNICAL
SPECIFICATI0NS
• High spe e d printing, ove r 102 ca rds/hour e dge to
edge in full color (YMCKOK) throughput
• Sm all footprint
Printing a card
Cleaning
General
Troubleshooting
• Windows Drivers for 98 and NT 4.0, Win 2000,XP,ME
• One year printer warranty
Specifications
• One year print head warranty
Appendix A
Appendix B
Appendix C
Color Printing
• Co lo r d ye s u b lim a tio n o r m o n o ch ro m e th e rm a l
transfer printing
• 35 seconds per card 2 sides (YMCKOK) throughput
• 300 dpi (11.8 dots/m m ) print resolution
• Edge to edge printing standar
Bar Codes
• Code 39
• Code 128 B & C with & without check digit
• 2 of 5 & 2 of 5 industrial
• UPCA
• EAN8 &EAN13
• PDF 417 2D bar code and other sym bologies available
via WindCard Classic utility tool (option)
Fonts
• True Type fonts available via Windows Driver
*Use only Zebra-approved card and ribbon m edia. Using
n o n -a p p ro ve d ca rd o r rib b o n m e d ia ca n vo id yo u r
warranty.
Refer to the accessories section for m ore inform ation
a b o u t Ca rd a n d Rib b o n Me d ia a va ila b le fro m Ze b ra
Technologies corp.
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CARD DIMENSIONS
General information
ISO STANDARD DIMENSIONS FOR PLAIN CARD
Getting started
Operation
Printing a card
Cleaning
Troubleshooting
Specifications
ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD
Appendix A
Appendix B
Appendix C
CHIP POSITION FOR SMART CARD
0.221 in (5.62mm) max.gap
0.218 in
(5.54mm) Max.
0.01 in
0.631 in
0.210 in
(2.54 mm)
Min.gap
(7.54mm)
(3.54mm)
0.623 in
(15.82mm) Min.
0.395 in (8.25mm)
0.790 in 21.87mm
0.782 in (19.87mm) Min.
0.403 in (10.25mm) Max.
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Cards*
• Types PVC, Com posite
• Ca rd w id th /le n g th : IS O CR-80 - IS O 7810, 2.125”
(54m m ) by 3.375” (86m m )
General information
• Option: Magnetic Stripe - ISO 7811
• Option: Sm art Card - ISO 7816-2
• Card thickness: 0.25mm to 1.524m
• Card Feeder capacity: up to 300 cards (10m il), up to
100 cards (30m il)
Getting started
Operation
• Card Output Hopper capacity: 300 cards (10m il), up to
100 cards (30m il)
Printing a card
Cleaning
Ribbons*
• Monochrom e: 1500 cards/roll
• Monochrom e colors: back, red, blue, green, yellow,
silver, gold, white.
• K-resin + O: 800 cards/roll
• K-dye + O: 800 cards/roll
• YMCKO: 330 cards/roll
Troubleshooting
• YMCKOK: 170 cards/roll
Specifications
Overlay Varnish
• Therm al transfer
• 4 m icrons thick
• Clear and holographic options:
- Clear
- Genuine/Secure Hologram
- Custom Hologram
Appendix A
Appendix B
Appendix C
Interfaces
• Centronics Parallel Standard
• RS-232C Serial (Optional)
• USB port (Optional)
Mechanical
• Width: 20.9” (523m m †)
• Depth: 10.17” (254.3m m †)
• Height: 10.76” (269m m †)
• Weight: 27.5 Ibs (12.5 kg)
Electrical
• 110 ~ 230 Volts AC, 60 ~ 50 Hz
• FCC Class A, CE, UL, and CUL approved
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P420i Plastic Card Printer
Environm ental
• Operating Tem perature: 60 to 86°F (15 to 30°C)
• Operating Hum idity: 20 to 65% non condensing
• Storage Tem perature: -23 to 158°F (-5 to 70°C)
• Storage Hum idity: 20 to 70% non condensing
• Ventilation: Free air
General information
Getting started
* Therm al transfer (Resin) ribbons offer m ore durability
th a n d ye s u b lim a tio n , w ith g re a te r re s is ta n ce to
scratches and UV-induced fading.
Operation
Dye sublim ation printing requires dye sublim ation
rib b o n s ,w ith e ith e r b la ck o r cya n , m a g e n ta , a n d
yellow (plus black resin) panels.
Printing a card
Cleaning
†Measured without card output hopper.
Troubleshooting
Specifications
Appendix A
Appendix B
Appendix C
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P420i Plastic Card Printer
General information
Getting started
APPENDIX A
Operation
Printing a card
Cleaning
Magnetic Card Stripe Encoder
This section contains inform ation on the additional operations of the P420i Printers
with Magnetic Card Stripe Encoder.
Troubleshooting
(See Chapter 2 for location.)
Specifications
INTRODUCTION
Appendix A
Appendix B
Appendix C
Operation and m aintenance requirem ents for the P420i Printer with the optional
m agnetic card stripe encoder.
(See Chapter 2 for location.)
The m agnetic encoder can be set for either high or low coercivity.
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P420i Plastic Card Printer
A. ·MEDIA LOADING ORIENTATION
General information
The m agnetic encoder is a factory installed item with
the read/write head positioned below the card path,
a va ila b le w ith HICO e n co d in g (P420i CM1 o r P420i
CEM1) or LOCO encoding (P420i CM2 or P420i CEM2).
Getting started
Operation
Printing a card
Cleaning
When loading cards into the Card Cartridge, please
ensure that the m agnetic stripe is facing down and
closest to the rear.
Troubleshooting
STRIPE
DOWN
Specifications
Also available are Printer m odels with the Magnetic
Read/Write head positioned above the card path, with
HICO encoding (P420i CM3 or P420i CEM3) or LOCO
encoding (P420i CM4 or P420i CEM4)
Appendix A
Appendix B
Appendix C
Wh e n lo a d in g ca rd s , p le a s e e n s u re th a t th e re is a
m agnetic stripe.
STRIPE
UP
NOTE:
M1 = Stripe Down HICO
M2 = Stripe Down LOCO
M3 = Stripe up HICO
M4 = Stripe up LOCO
Approved HICO & LOCO PVC cards are available. (See Appendix C).
ONLY USE cards that com ply with ISO 7810 & 7811
s ta n d a rd s fo r m a g n e tic s trip e ca rd s . Th e m a g n e tic
stripe m ust be flush to the surface of the card to work
properly. Never use taped-on m agnetic stripes.
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P420i Plastic Card Printer
B.·MAGNETIC ENCODER CLEANING
There exists two different processes to clean the Magnetic Stripe Encoder.
The first process consists of a standard cleaning of the printer. This cleans the m ost
im p o rta n t p a rts o f th e p rin te r; in clu d in g th e Prin t h e a d , Tra n s p o rt Ro lle r a n d
Magnetic Stripe Encoder (refer to chapter 4 "Cleaning" for m ore instructions).
General information
Getting started
The second process consists of a cleaning of the Magnetic Encoder using the Menu
Button from the LCD Display.
To access the Magnetic Encoder Cleaning Menu proceed as below:
Operation
Printing a card
Cleaning
1.·Leave power on.
2.·Rem ove cards from the Card Feeder
3.·In s e rt o n e Pre -S a tu ra te d Cle a n in g Ca rd
(p ro vid e d ) th ro u g h s lo t o n th e s id e o f th e Ca rd
Cartridge.
Troubleshooting
4.·Pre s s th e Me n u b u tto n u n til th e LCD s cre e n
shows CLEANING MENU.
Specifications
5.·Press the Select button to select.
Appendix A
Appendix B
Appendix C
6.·Pre s s th e Me n u b u tto n a g a in u n til th e LCD
screen shows CLEAN MAG HEAD.
7.·Run this operation by pressing the Select button.
ISO STANDARD ENCODING
Valid Characters # of characters
Field Separator
^
Track density
210 BPI*
Track #
1
Alphanum eric
(ASCII 20~95†)
79‡
Num eric
40‡
=
=
75 BPI*
2
3
(ASCII 48~62)
Num eric
107‡
210 BPI*
(ASCII 48~62)
* Bit per inch
† Except the ‘?’ character
‡ Including Start, Stop and LCR characters. Also note that these 3 characters are
autom atically m anaged by the m agnetic encoder according to the ISO Standard
Norm s.
NOTE: Refer to the Card Printer Program m er’s Manual for com plete program m ing
inform ation.
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P420i Plastic Card Printer
General information
Getting started
APPENDIX B
Operation
Printing a card
Cleaning
Smart Card Contact Station
This section contains inform ation on the additional operations of the P420i Printers
with Sm art Card Contact Stations. (See Chapter 2 for location.)
Troubleshooting
Specifications
INTRODUCTION
Sm art Cards can have a built-in m icrocom puter and a battery. Card Mem ory can
store fingerprints, voice recognition patterns, m edical records and other such data.
The P420i printer m ay be equipped with an optional contact station for program m ing
Sm art Cards (ISO 7816). This printer m odel responds to com m ands that position the
cards at the contact station, where the printer connects to the contacts on the Sm art
Cards. All other printer operations rem ain the sam e as the standard P420i m odel.
Appendix A
Appendix B
Appendix C
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P420i Plastic Card Printer
A. ·MEDIA LOADING ORIENTATION
General information
Position the cards with the Sm art Card Chip at the top
of the card and towards the printer.
Getting started
Operation
Printing a card
Cleaning
B.·SMART CARD CONTACT STATION INTERFACE
Troubleshooting
When a com m and to the parallel printer interface
sends a card to the Sm art Card Contact Station, the
printer connects the Sm art Card Contact Station to
th e fe m a le DB-9 co n n e cto r o n th e re a r o f th e
printer.
Specifications
Appendix A
Appendix B
Appendix C
An attached external Sm art Card Program m er can
be used to program Sm art card chips.
DB - 9
PINS
SMART CARD
CONTACT POINTS
DB - 9
PINS
SMART CARD
CONTACT POINTS
1
2
3
4
5
CI (VCC)
C2 (Reset)
C3 (Clock)
C4 (RFU)
C5 (GND)
6
7
8
C6 (Vpp)
C7 (I/O)
C8 (RFU)
9
(GND when chip is at station)
Refer to the Card Printer Programmer’s Manual for complete programming information.
DO NOT position printing over the Sm art Card Chip.
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P420i Plastic Card Printer
APPENDIX C
General information
Getting started
Accessories & supplies
Please contact your Zebra-authorized dealer to place an order for accessories and
suplies.
Operation
Printing a card
Cleaning
RIBBONS
The following ribbons m ay be used in the P420i Printer:
Monochrom e Resin Ribbons (Sold by the Roll)
Part Num ber
Description
Troubleshooting
800015-101
800015-102
800015-103
800015-104
800015-106
800015-107
800015-109
800015-185
Black
Red
Green
Blue
Gold
Silver
White
Scratch-off Grey
1000 im ages
1000 im ages
1000 im ages
1000 im ages
1000 im ages
1000 im ages
1000 im ages
1000 im ages
Specifications
Appendix A
Appendix B
Appendix C
800015-301
Black
1500 im ages
Color Ribbons (Sold by the Roll)
Part Num ber
Description
800015-448
800015-440
800015-450
800015-460
6-Panel Color Ribbon (YMCKOK)
5-Panel Color Ribbon (YMCKO)
2-Panel Black Ribbon (K Dye + O)
2-Panel Resin Ribbon (K Resin + O)
170 im ages
200 im ages
500 im ages
600 im ages
800015-540
800015-640
5-Panel Color Ribbon (YMCKO)
5-Panel Color Ribbon (YMCKO)
250 im ages
Value Pack: 20 rolls/pack
Note: Y = Yellow, M = Magenta, C = Cyan, K = black, O = Overlay
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P420i Plastic Card Printer
CARDS
The following plain white plastic cards are available for use in the P420i printers:
General information
Getting started
Blank White Cards (Sold by the box)
Part Num ber
Description
Operation
Prem ier Grade PVC
104523-114
104523-010
104523-111
104523-112
104523-113
Card, 10 m il † ‡
(5 packs of 200)
(5 packs of 200)
(5 packs of 100)
(5 packs of 100)
Printing a card
Cleaning
Card, 10 m il ‡ adhesive back
Card, 30 m il
Card, 30 m il -low coercivity Mag. Stripe
†
Card, 30 m il -High coercivity Mag. Stripe (5 packs of 100)
Troubleshooting
Prem ier Plus Grade (PVC com posite 60/ 40)
104524-101
104524-102
104524-103
Card, 30 m il
Card, 30 m il -low coercivity Mag. Stripe
Card, 30 m il -High coercivity Mag. Stripe (5 packs of 100)
(5 packs of 100)
(5 packs of 100)
Specifications
Appendix A
Appendix B
Appendix C
Notes:
† 10m il = 0.254m m ;30 m il = 0.762m m
‡ 10m il cards are recom m ended for single side printing m onochrom e only.
Many other card types are also available; ask your dealer for m ore inform ation.
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P420i Plastic Card Printer
ACCESSORIES
General information
Accessories available for P420i Printers appear below. Always refer to the part
num ber when placing an order.
Getting started
Printer Supplies
Operation
Part Num ber
Description
300320-001
105909-112
Centronics Parallel Cable (36 pins)
Replacem ent Print Head Kit
Printing a card
Cleaning
Cleaning Supplies
Part Num ber
Description
Troubleshooting
105909-169
105912-003
105912-002
105909-055
105909-057
Prem ier Cleaning Kit (25 swabs, 50 cards)
Adhesive Cleaning Roller Kit (set of 5)
Cleaning Cartridge, com plete
Cleaning Card Kit (box of 100 cards)
Cleaning Swab Kit (box of 25 swabs)
Specifications
Appendix A
Appendix B
Appendix C
Miscellaneous
Part Num ber
Description
806503-001
104527-001
Card Punch (slots card for lapel clip)
Lapel Clips (pack of 100 clips)
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P420i Plastic Card Printer
World Wide Sales and Support:
Zebra Technologies Corporation
Card Im aging Division
General information
1001 Flynn Road
Cam arillo, CA. 93012-8706.USA
Phone:+1 (805) 579 1800
Fax.:+1 (805) 579 1808
Getting started
Operation
Toll Free in US: (800) 452-4056
e-m ail: cards@zebracard.com
Printing a card
Cleaning
Zebra Technologies Corporation
Card Im aging Division, (Europe, Middle East, Africa)
The Valley Centre, Gordon Road, High Wycom be
Buckingham shire HP13 6EQ, England
Phone: +44 (0) 870 241 1527
Troubleshooting
Fax.: +44 (0) 870 241 0765
e-m ail: eurosales@zebracard.com
Specifications
Zebra Technologies Corporation
Card Im aging Division, Latin Am erica
6175 NW 153rd Street, Suite # 121
Miam i Lakes, FL 33014 USA
Phone: +1 (305) 558 8470
Appendix A
Appendix B
Appendix C
Fax: +1 (305) 558-8485
Zebra Technologies Corporation
Card Im aging Division, Asia/ Pacific
1 Sim s Lane #06-11
387355 Singapore
Phone:+65 84 20 322
Fax.:+65 84 20 514
e-m ail: asiasales@zebracard.com
CORPORATE HEADQUARTERS
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, IL 60061-3109 USA
Phone: +1 (847) 634 6700
FAX: +1 (847) 913 8766
e-m ail: sales@Zebra.com
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