Zebra® 105SL™
Industrial/Commercial Printer
User Guide
Download from Www.Somanuals.com. All Manuals Search And Download.
Declaration of Conformity
I have determined that the Zebra printers identified as the
SL Series
105SL
manufactured by:
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109 U.S.A.
Have been shown to comply with the applicable technical standards of the FCC
For Home, Office, Commercial, and Industrial use
If no unauthorized change is made in the equipment,
and if the equipment is properly maintained and operated.
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Compliance Information
iv
Compliance Information
FCC Compliance Statement
This device complies with Part 15 rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
The user is cautioned that any changes or modifications not expressly approved by Zebra
Technologies Corporation could void the user’s authority to operate the equipment. To ensure
compliance, this printer must be used with Shielded Communication Cables.
Canadian DOC Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
11342L-001 Rev. A
105SL User Guide
6/30/06
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Contents
About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
The Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Europe, Africa, Middle East, and India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Control Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Control Panel Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Printer Media Compartment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Ship the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Recycle the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
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vi
Select a Site for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Provide Proper Operating Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Provide a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connector Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Types of Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Data Cable Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3 • Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Media Loading Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Insert Media into the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Load Media in Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Load Media in Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Load Media in Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Remove Labels from the Rewind Spindle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Load Media in Cutter Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Adjust Media Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Black Mark Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Transmissive Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Adjust Printhead Balance and Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Adjust Printhead Balance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Enter Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
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Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Control Panel Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Print Server LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
5 • PC and Memory Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
PCMCIA PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
6 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Replace the Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
7 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Troubleshooting Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Calibration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Communications Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Miscellaneous Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
FEED and PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
8 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Physical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . 142
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Communications Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Other Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Additional Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Agency Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
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Contents
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Printing Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Zebra Programming Language (ZPL II) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
End User License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
11342L-001 Rev. A
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About This Document
This section provides you with contact information, document structure and organization, and
additional reference documents.
Contents
Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
The Americas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Europe, Africa, Middle East, and India. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
6/30/06
105SL User Guide
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About This Document
Who Should Use This Document
2
Who Should Use This Document
This User Guide is intended for use by any person who needs to perform routine maintenance,
upgrade, or troubleshoot problems with the printer.
How This Document Is Organized
The User Guide is set up as follows:
Section
Description
This section shows the operational controls and
media and ribbon. Other features of the printer are
This section provides the tasks that you must
complete and the issues that you must consider
This section describes the optional cards that can
be used with the printer and gives instructions for
This section provides information about errors that
you might need to troubleshoot. Assorted
The glossary provides a list of common terms.
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About This Document
3
Contacts
Contacts
You can contact Zebra Technologies Corporation at the following.
Web Site
Technical Support via the Internet is available 24 hours per day, 365 days per year. Go to
The Americas
Regional Headquarters
Technical Support
Customer Service Dept.
Zebra Technologies International,
LLC
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109
U.S.A
T: +1 847 913 2259
F: +1 847 913 2578
For printers, parts, media, and ribbon,
please call your distributor, or
contact us.
Hardware: [email protected]
Software: [email protected]
T: +1 866 230 9494
T: +1 847 793 2600
Toll-free +1 800 423 0422
F: +1 847 913 8766
Europe, Africa, Middle East, and India
Regional Headquarters
Technical Support
Internal Sales Dept.
Zebra Technologies Europe Limited
Zebra House
The Valley Centre, Gordon Road
High Wycombe
T: +44 (0) 1494 768298
F: +44 (0) 1494 768210
Germany: [email protected]
France: [email protected]
Spain/Portugal: [email protected]
All other areas: [email protected]
For printers, parts, media, and ribbon,
please call your distributor, or
contact us.
T: +44 (0) 1494 768316
F: +44 (0) 1494 768244
Buckinghamshire HP13 6EQ, UK
T: +44 (0)1494 472872
F: +44 (0) 1494 450103
Asia Pacific
Regional Headquarters
Technical Support
Customer Service
Zebra Technologies Asia Pacific, LLC T: +65 6858 0722
For printers, parts, media, and ribbon,
please call your distributor, or
contact us.
16 New Industrial Road
#05-03 Hudson TechnoCentre
Singapore 536204
F: +65 6885 0838
T: +65 6858 0722
F: +65 6885 0837
T: +65 6858 0722
F: +65 6885 0838
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About This Document
Document Conventions
4
Document Conventions
The following conventions are used throughout this document to convey certain information.
Alternate Color (online only) Cross-references contain hot links to other sections in this
guide. If you are viewing this guide online in .pdf format, you can click the cross-reference
(blue text) to jump directly to its location.
LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in
Bubbledot ICGfont.
Command Line Examples Command line examples appear in CourierNew font. For
example, type ZToolsto get to the Post-Install scripts in the bindirectory.
Files and Directories File names and directories appear in Courier Newfont. For
example, the Zebra<version number>.tarfile and the /root directory.
Icons Used
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to you.
Caution • (No icon) Advises you that failure to take or avoid a specific action could result in
physical harm to the hardware.
Important • Advises you of information that is essential to complete a task.
Note • Indicates neutral or positive information that emphasizes or supplements important
points of the main text.
Example • Provides an example, often a scenario, to better clarify a section of text.
Tools • Tells you what tools you need to complete a given task.
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Document Conventions
5
Illustration Callouts Callouts are used when an illustration contains information that needs
to be labeled and described. A table that contains the labels and descriptions follows the
Figure 1 • Sample Figure with Callouts
1
POWER
TAKE LABEL
ERROR
CHECK RIBBON
PAPER OUT
PAUSE
FEED
DATA
CANCEL
SETUP/EXIT button
1
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Document Conventions
6
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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1
Introduction
This section shows the operational controls and location of major components used when
loading media and ribbon. Other features of the printer are discussed.
Contents
External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Control Panel LCD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Control Panel Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Printer Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
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Introduction
External View
8
External View
Figure 2 shows the outside of the printer.
Figure 2 • Exterior of Printer
Front
1
2
Rear
3
4
5
Control panel
Media door
1
2
3
4
5
Electronics cover
Power switch (O = Off, I = On)
AC power connector
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Introduction
Control Panel
9
Control Panel
• The control panel Liquid Crystal Display (LCD) shows the operating status and printer
parameters.
• The control panel buttons are used to control the printer operations and to set parameters.
• The control panel lights (LEDs) show the printer’s operating status or indicate which
control panel buttons are active.
Figure 3 • Location of Control Panel Buttons and Lights
1
2
3
4
5
6
7
POWER
TAKE LABEL
ERROR
10
CHECK RIBBON
PAPER O UT
8
9
PAUSE
FEED
DATA
CANCEL
LCD
PLUS button
1
2
MINUS button
3
PREVIOUS button
NEXT/SAVE button
SETUP/EXIT button
FEED button
4
5
6
7
PAUSE button
8
CANCEL button
Control panel lights
9
10
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Introduction
Control Panel
10
Control Panel LCD
The control panel LCD functions differently in different printer modes.
• In Operating mode, the LCD displays the printer’s status, sometimes in conjunction with
• In Pause mode, the printer stops printing temporarily.
• In Setup mode, you can use the control panel LCD to view or modify printer parameters
Control Panel Buttons
Table 1 describes the function of each button.
Table 1 • Control Panel Buttons
Button
Appearance Function
Stops and restarts the printing process or removes error messages and
PAUSE
clears the LCD.
• If the printer is idle, it enters Pause mode immediately.
• If the printer is printing, the label is completed before the printer pauses.
FEED
Advances a blank label.
• If the printer is idle or paused, the label is fed immediately.
• If the printer is printing, the label is fed after printing finishes.
CANCEL
CANCEL functions only in Pause mode. Pressing CANCEL once has these
effects:
• Cancels the label format that is currently printing.
• If no label format is printing, the next one to be printed is canceled.
• If no label formats are waiting to be printed, CANCEL is ignored.
To clear the printer’s entire label format memory, press and hold CANCEL.
When the formats are cleared, the DATA light turns off.
PREVIOUS
NEXT/SAVE
When in Setup mode, scrolls the LCD to the previous parameter. Press and
hold to scroll quickly.
• When in Setup mode, scrolls the LCD to the next parameter. Press and
hold to scroll quickly.
• When exiting Setup mode, saves any changes you have made in the
configuration and calibration sequence.
SETUP/EXIT
Enters and exits Setup mode.
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Introduction
Control Panel
11
Table 1 • Control Panel Buttons (Continued)
Appearance Function
Button
MINUS
Changes the parameter values. Common uses are to decrease a value, to
answer “no,” to scroll through choices, or to change the cursor position
while entering the password.
PLUS
Changes the parameter values. Common uses are to increase a value, to
answer “yes,” to scroll through choices, or to change values while entering
the password.
Control Panel Lights
Table 2 describes lights on the control panel that indicate different printer conditions.
Note • If two operating conditions occur simultaneously (for example, one that causes a light
to be on constantly and one that causes the same light to flash), the light flashes.
Table 2 • Control Panel Lights
Light
Appearance
Status
Off
Indication
The printer is off or power is not applied.
The printer is on.
POWER
On
TAKE
Off
Normal operation.
LABEL
Flashing (Peel mode only.) The label is available. Printing pauses
until the label is removed.
ERROR
Off
Normal operation—no printer errors.
Flashing A printer error exists. Check the LCD for more information.
CHECK
RIBBON
Off
On
Normal operation—ribbon (if used) is properly loaded.
Printing pauses, the LCD displays a warning message, and
the PAUSE light is on.
• If the printer is in Direct Thermal Mode: ribbon is loaded.
• If the printer is in Thermal Transfer Mode: no ribbon is
loaded, or ribbon is loaded incorrectly.
PAPER OUT
Off
On
Normal operation—media is properly loaded.
No media is under the media sensor. Printing pauses, the
LCD shows an error message, and the PAUSE light is on.
PAUSE
Off
On
Normal operation.
(locatedabove
the PAUSE
button)
The printer stopped all printing operations. Causes include:
• PAUSE was pressed
• A label format included a pause command
• A printer error was detected.
The LCD gives additional information.
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Introduction
Control Panel
12
Table 2 • Control Panel Lights (Continued)
Light
Appearance
Status
Off
Indication
DATA
Normal operation. No data being received or processed.
(locatedabove
the CANCEL
button)
On
The printer is processing data or is printing. No data is being
received.
Flashing The printer is receiving data from or sending status
information to the host computer.
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Introduction
Printer Media Compartment
13
Printer Media Compartment
Figure 4 shows a simplified view of the media compartment of your printer. Depending on
installed options, your printer may look slightly different.
Figure 4 • Media Compartment
4
5
6
7
3
2
8
1
9
Printhead-open lever
Platen roller
Cutter (optional)
Ribbon take-up spindle
Ribbon supply spindle
Media supply hanger
Media supply guide
1
2
3
4
5
6
7
8
9
Outer media guide
Rewind spindle (optional)
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Introduction
Printer Media Compartment
14
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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2
Printer Setup
This section provides the tasks that you must complete and the issues that you must consider
before you load and configure your printer.
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Store the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Recycle the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Provide a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connector Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Types of Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Data Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
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Printer Setup
Before You Begin
16
Before You Begin
Review this checklist, and resolve any issues before you set up or use your printer.
‰ Unpack and Inspect the Printer Have you unpacked the printer and inspected it for
‰ Select a Site Have you selected an appropriate location for the printer? If you have not,
‰ Attach a Power Cord Do you have the correct power cord for your printer? If you are
‰ Connect to a Data Source Have you determined how the printer will connect to a
data source (usually a computer)? For more information, see Select a Communication
‰ Select Media Do you have the correct media for your application? If you are unsure,
‰ Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if
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Printer Setup
Handling the Printer
17
Handling the Printer
This section describes how to handle your printer.
Unpack and Inspect the Printer
When you receive the printer, immediately unpack it and inspect for shipping damage.
• Save all packing materials.
• Check all exterior surfaces for damage.
• Raise the media door, and inspect the media compartment for damage to components.
If you discover shipping damage upon inspection:
• Immediately notify the shipping company and file a damage report.
• Keep all packaging material for shipping company inspection.
• Notify your authorized Zebra reseller.
Important • Zebra Technologies Corporation is not responsible for any damage incurred
during the shipment of the equipment and will not repair this damage under warranty.
Store the Printer
If you are not placing the printer into immediate operation, repackage it using the original
Table 3 • Storage Temperature and Humidity
Temperature
Relative Humidity
–40°F to 140°F (–40° to 60°C)
5% to 85% non-condensing
Ship the Printer
If you must ship the printer:
• Remove any media or ribbon from the printer to avoid damaging the printer.
• Carefully pack the printer into the original container or a suitable alternate container to
avoid damage during transit. A shipping container can be purchased from Zebra if the
original packaging has been lost or destroyed.
Recycle the Printer
This printer is recyclable. If you must dispose of the printer, do not do so in
unsorted municipal waste. Please recycle according to your local standards. For
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Printer Setup
Select a Site for the Printer
18
Select a Site for the Printer
Consider the following when selecting an appropriate location for your printer.
Select a Surface
Select a solid, level surface of sufficient size and strength to accommodate the printer and
other equipment (such as a computer), if necessary. The choices include a table, countertop,
Provide Proper Operating Conditions
This printer is designed to function in a wide range of environmental and electrical conditions,
including a warehouse or factory floor. For more information on the required conditions, see
Table 4 shows the temperature and relative humidity requirements for the printer when it is
operating.
Table 4 • Operating Temperature and Humidity
Mode
Temperature
Relative Humidity
Thermal Transfer
Direct Thermal
41° to 104°F (5° to 40°C)
32° to 104°F (0° to 40°C)
20 to 85% non-condensing
20 to 85% non-condensing
Allow Proper Space
The printer should have enough space around it for you to be able to open the media door. To
allow for proper ventilation and cooling, leave open space on all sides of the printer.
Caution • Do not place any padding or cushioning material behind or under the printer
because this restricts air flow and could cause the printer to overheat.
Provide a Data Source
If the printer will be located away from the data source, the selected site must provide the
appropriate connections to that data source. For more information on the types of
communication interfaces and their limitations, see Select a Communication Interface
Provide a Power Source
Place the printer within a short distance of a power outlet that is easily accessible.
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Printer Setup
Select a Communication Interface
19
Select a Communication Interface
The way that you connect your printer to a data source depends on the communication options
installed in the printer. You may use any available connection to send commands and label
formats from a host computer to the printer.
Caution • Ensure that the printer power is off (O) before connecting data communications
cables. Connecting a data communications cable while the power is on (I) may damage the
printer.
Note • You must supply all interface cables or wireless cards for your application. Refer to
Connector Locations
(EIA) RS-232 serial interface (DB-9 connector) and an IEEE 1284 bidirectional parallel
interface. You may use either of these interface methods to send commands and label formats
from a computer to the printer.
Figure 5 • Cable Connections
1
2
Parallel interface connector
DB-9 serial interface connector
1
2
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Printer Setup
Select a Communication Interface
20
Types of Connections
The method of connecting the printer to a data source depends on the communication options
installed in the printer and the host computer. This section provides basic information about
common interfaces.
When communicating via the serial data port (RS-232), the baud rate, number of data and stop
bits, the parity, and the XON/XOFF or DTR control should be set to match those of the host
communicating via the parallel port, the previously mentioned parameters do not apply.
RS-232 Serial A serial communication method consisting of data and control signals;
available as a standard feature on most personal computers and other hosts.
• Advantages: Cables and connectors are readily available from computer equipment stores
and suppliers; easy to connect; two-way communication between the computer and the
printer; relatively long cable length.
• Disadvantages: Slower than the parallel connection; limited to 50 feet (15.24 m) of cable;
may need to change printer parameters to match host computer; need to use a null-modem
adaptor to connect to the printer if using a standard modem cable.
Figure 6 • Connecting the Printer through the Serial Data Port
9-Pin Female Connector
and Standard Modem Cable
25-Pin Female Connector
and Null Modem Cable
Printer
Computer
Printer
Computer
1
2
2
3
4
5
Null-modem adaptor (if using a standard modem cable)
1
2
3
4
5
9-pin male connector, connected to printer or null-modem adaptor
9-pin female connector, connected to computer
25-pin female connector, connected to computer
Maximum cable length = 50 ft. (15 m)
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Printer Setup
Select a Communication Interface
21
IEEE 1284 Bidirectional Parallel A common communication method available on most
personal computers and other hosts.
• Advantages: Faster than the serial connection; cables and connectors are readily available
from computer equipment stores and suppliers; easy to connect; two-way communication
between the computer and the printer; no printer parameter changes required to match the
host computer.
• Disadvantages: Recommended cable length of only 6 feet (1.83 m) with a maximum
length of 10 ft (3 m); many computers are equipped with only one parallel port, allowing
only one IEEE 1284 bidirectional device to be connected at a time; an Ethernet print
server takes up or covers this port on the printer.
Figure 7 • Connecting the Printer through the Parallel Port
Printer
Computer
1
2
3
36-pin male connector, attaching to printer
25-pin male connector, attaching to computer
Maximum cable length = 10 ft. (3 m)
1
2
3
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Printer Setup
Select a Communication Interface
22
Optional Ethernet Print Servers Ethernet-based print servers also are available to
connect your printer to a data source. Both wired and wireless options are available. Manuals
Note • The parallel connection on your printer is not operational when one of these print
servers is installed. Wireless and external wired print servers plug directly into the printer’s
parallel port. Internal print servers include a mounting bracket that covers the parallel port.
• With the ZebraNet Wireless or Wireless Plus Print Server board installed, a wireless
®
PCMCIA, CardBus, or Compact Flash card can be used to communicate with a network.
For more information on this option, see the ZebraNet Wireless and Wireless Plus Print
Server User Guide.
• With the ZebraNet 10/100 Print Server (10/100 PS), the printer can communicate with a
10BaseT or 100BaseT network. For more information on 10/100 PS, see the ZebraNet
10/100 Print Server User and Reference Guide.
• With the ZebraNet Print Server II (PSII), the printer can communicate with a 10BaseT
network. For more information on PSII, see the PrintServer II User and Reference Guide.
Data Cable Requirements
Data cables must be fully shielded and fitted with metal or metallized connector shells.
Shielded cables and connectors are required to prevent radiation and reception of electrical
noise.
To minimize electrical noise pickup in the cable:
• Keep data cables as short as possible.
• Do not bundle the data cables tightly with the power cords.
• Do not tie the data cables to power wire conduits.
Note • Zebra printers comply with FCC Rules and Regulations, Part 15 for Class B
Equipment using fully shielded, 6.5 ft. (2 m) data cables. Use of unshielded cables may
increase radiation above the Class B limits.
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Printer Setup
Connect the Printer to a Power Source
23
Connect the Printer to a Power Source
The AC power cord must have a three-prong female connector on one end that plugs into the
mating AC power connector at the rear of the printer. If a power cable was not included with
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific three-conductor grounded
plug configuration.
To connect the printer to a power source, complete these steps:
1. Toggle the printer power switch to the off (O) position.
Figure 8 • Power Connection
1
2
Power switch
AC power connector
1
2
3. Plug the other end of the power cord into a power outlet near the printer.
4. Turn on (I) the printer.
The front panel LCD and lights activate, indicating that the printer is booting up.
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Printer Setup
Connect the Printer to a Power Source
24
Power Cord Specifications
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific, three-conductor grounded
plug configuration.
Depending on how your printer was ordered, a power cord may or may not be included. If one
is not included or if the one included is not suitable for your requirements, refer to the
following guidelines:
• The overall cord length must be less than 9.8 ft. (3.0 m).
• The cord must be rated for at least 10 A, 250 V.
• The chassis ground (earth) must be connected to ensure safety and reduce electromagnetic
Figure 9 • Power Cord Specifications
2
3
1
4
AC power plug for your country—This should bear
the certification mark of at least one of the known
3-conductor HAR cable or other cable approved for
your country.
IEC 320 connector—This should bear the
certification mark of at least one of the known
Length ≤ 9.8 ft. (3 m). Rating 10 Amp, 250 VAC.
1
2
3
4
Figure 10 • International Safety Organization Certifications
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Printer Setup
Types of Media
25
Types of Media
Zebra-brand supplies for continuous high-quality printing. A wide range of paper,
polypropylene, polyester, and vinyl stock has been specifically engineered to enhance the
printing capabilities of the printer and to prevent premature printhead wear. To purchase
Table 5 • Types of Media
Media Type
How It Looks
Description
Non-Continuous
Roll Media
Roll media is wound on a 3-in. (76-mm) core. Labels
have adhesive backing that sticks them to a liner, and
they are separated by gaps, holes, notches, or black
marks. Tags are separated by perforations.
Figure 11 • Non-Continuous Web Media
Figure 12 • Black Mark Media
Figure 13 • Tag Stock
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Printer Setup
Types of Media
26
Table 5 • Types of Media (Continued)
Media Type
How It Looks
Description
Non-Continuous
Fanfold Media
Fanfold media is folded in a zigzag pattern. Fanfold
media can have the same label divisions as non-
continuous roll media. The divisions would fall on or
near the folds.
Continuous
Roll Media
Continuous media is wound on a core and is without
gaps, holes, notches, or black marks. This allows the
image to be printed anywhere on the label. With
continuous media, use the transmissive sensor so the
printer can detect when the media runs out.
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Printer Setup
Ribbon Overview
27
Ribbon Overview
Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is
transferred to the media during the thermal transfer process. The media determines whether
you need to use ribbon and how wide the ribbon must be.
When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is
narrower than the media, areas of the printhead are unprotected and subject to premature wear.
When to Use Ribbon
Thermal transfer media requires ribbon for printing while direct thermal media does not.
To determine if ribbon must be used with a particular media, perform a media scratch test.
To perform a media scratch test, complete these steps:
1. Scratch the print surface of the media rapidly with your fingernail.
2. Did a black mark appear on the media?
If a black mark...
Then the media is...
Does not appear on the media
Appears on the media
Thermal transfer. A ribbon is required.
Direct thermal. No ribbon is required.
Coated Side of Ribbon
can only use ribbon that is coated on the outside. If you are unsure which side of a particular
roll of ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which
side is coated.
Figure 14 • Ribbon Coated on Outside or Inside
Outside
Inside
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Ribbon Overview
28
Adhesive Test
If you have labels available, perform the adhesive test to determine which side of a ribbon is
coated. This method works well for ribbon that is already installed.
To perform an adhesive test, complete these steps:
1. Peel a label from its liner.
2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.
3. Peel the label off of the ribbon.
4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?
If ink from the ribbon...
Adhered to the label
Then...
The ribbon is coated on the outer surface.
Did not adhere to the label
The ribbon is coated on the inner surface and cannot be
used in this printer. To verify this, repeat the test on the
other surface of the roll of ribbon.
Ribbon Scratch Test
Perform the ribbon scratch test when labels are unavailable.
To perform a ribbon scratch test, complete these steps:
1. Unroll a short length of ribbon.
2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the
ribbon in contact with the paper.
3. Scratch the inner surface of the unrolled ribbon with your fingernail.
4. Lift the ribbon from the paper.
5. Observe the results. Did the ribbon leave a mark on the paper?
If the ribbon...
Then...
Left a mark on the paper
The ribbon is coated on the outer surface.
Did not leave a mark on the The ribbon is coated on the inner surface and cannot be
paper
used in this printer. To verify this, repeat the test on the
other surface of the roll of ribbon.
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3
Operations
This section provides the procedures for loading and calibrating the printer.
operating the printer.
Contents
Media Loading Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Insert Media into the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Load Media in Tear-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Load Media in Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Remove Media Liner from the Rewind or Peel Spindle . . . . . . . . . . . . . . . . . . . . . . . . 47
Load Media in Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Remove Labels from the Rewind Spindle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Load Media in Cutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Load Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Adjust Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Black Mark Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Transmissive Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Adjust Printhead Balance and Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Adjust Printhead Balance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
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Media Loading Overview
30
Media Loading Overview
The printer can print on roll or fanfold media and use different print modes for label removal.
Print Modes
The methods for loading media for each print mode follow in this section. Use a print mode
Table 6 • Print Modes
Mode
When to Use
Printer Action
Tear-Off (default)
Use for most applications. See
Each label or strip of labels can
be torn off after printing.
Peel-Off
Use only if printer has the Peel-
Off or Rewind option. See Load
The media liner is peeled away
from the label during printing.
When the printed label is
removed, the next label prints.
Cutter
Use only if printer has a cutter
The printer automatically cuts the
Rewind
Use only if printer has the
The media and/or media liner are
Rewind option. See Load Media
rewound onto a core as they are
printed.
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Media Loading Overview
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Insert Media into the Printer
This section shows how to insert roll or fanfold media into the printer. Fanfold media is loaded
the same way as roll media.
Roll Media
To insert roll media, complete these steps:
1. Remove and discard any tags or labels that are dirty or that are held by adhesives or tape.
Labels
Tag Stock
2. Pull out the media supply guide as far as it goes.
3. Place the roll of media on the media supply hanger. Push the roll as far back as it will go.
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Media Loading Overview
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4. Slide in the media supply guide until it touches the edge of the roll.
Fanfold Media
To load fanfold media, complete these steps:
1. Thread the fanfold media through the rear access slot (1) or the bottom access slot (2).
Using the media supply hanger is optional.
Figure 15 • Rear Feed Using Media Supply Hanger
1
Figure 16 • Bottom Feed Without Using Media Supply Hanger
2
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Media Loading Overview
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2. Do you wish to use the media supply guide?
If…
No
Then…
Continue with the media loading procedure for the desired print mode.
Yes
a. Pull the media supply guide out as far as it goes.
b. Drape the media over the media supply hanger.
c. Slide in the media supply guide until it touches, but does not restrict, the
edge of the media.
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Load Media in Tear-Off Mode
34
Load Media in Tear-Off Mode
Figure 17 • Tear-Off Mode
1
2
3
4
5
Printed label
1
2
3
4
5
Printhead-open lever
Outer media guide
Media supply hanger
Media supply guide
To load media in Tear-Off mode, complete these steps:
3. Open the printhead assembly by rotating the printhead-open lever counterclockwise.
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35
4. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
5. Slide the outer media guide all the way out.
6. Thread the media under the lower roller (1) and the upper media sensor assembly (2).
2
1
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7. Push the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and then over the platen roller (3).
1
2
3
8. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
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Load Media in Tear-Off Mode
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9. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the
outer media guide (1).
1
10. Push down the printhead assembly (1), and then rotate the printhead-open lever clockwise
until it locks into place (2).
2
1
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Load Media in Peel-Off Mode
38
Load Media in Peel-Off Mode
installed.
Figure 18 • Peel-Off Mode
2
1
3
4
5
Rewind option
operating in
Peel-Off mode
8
7
6
1
2
3
4
5
Peel option
operating in
Peel-Off mode
8
9
Printed label
Rewind spindle
Rewind plate
Media liner
1
2
3
4
5
6
7
8
9
Printhead-open lever
Outer media guide
Media supply hanger
Media supply guide
Peel spindle
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Load Media in Peel-Off Mode
39
To load media in Peel-Off mode, complete these steps:
1. Prepare the printer for Peel-Off mode.
If the printer has
Then…
the…
Rewind option
a. If the rewind plate is installed, remove it from the print
mechanism.
b. Hang the rewind plate upside-down on the two mounting
screws on the inside of the front panel. Secure the rewind
plate to the front panel with two thumb nuts.
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If the printer has
the…
Then…
Peel option
a. Remove the two thumb nuts that secure the front cover
bracket to the mounting screws on the inside of the front
panel.
b. Remove the front cover bracket from the printer and store it.
4. Open the printhead assembly by rotating the printhead open lever counterclockwise.
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5. Loosen the thumb screw on the bottom of the outer media guide (not visible from this
angle).
6. Slide the outer media guide all the way out.
7. Thread the media past the inner media guide (1). Continue under the lower roller (2) and
the upper media sensor (3). Ensure that the media touches the inner media guide.
3
2
1
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8. Thread the media forward until it passes under the printhead assembly (1), under the snap
plate (2), over the platen roller (3), and out the front of the printer (4).
1
2
4
3
9. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard
the labels from this exposed media.
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10. Wind the media liner around the rewind or peel spindle as instructed.
If the printer has
the…
Then…
Rewind option
Note • You may opt to install a core on the rewind spindle
for the used media liner. However, a core is not required
and typically is not used for peel-off mode.
a. Remove the hook from the rewind spindle.
b. Wind the media liner counterclockwise around the rewind
spindle.
c. Reinstall the hook. Insert the short end of the hook into the
hole in the center of the adjusting nut (1). Insert the long end
of the hook into the small hole on the guide plate (2).
2
1
d. Rotate the spindle counterclockwise several turns to wind the
media liner over the hook and remove any slack.
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If the printer has
the…
Then…
Peel option
a. Remove the hook from the peel spindle.
b. Wind the media liner counterclockwise around the peel
spindle.
c. Reinstall the hook. The short end of the hook fits into the
notch on the peel spindle. The long end of the hook fits into
the groove on the opposite side of the notch.
d. Rotate the spindle counterclockwise several turns to wind the
media liner over the hook and remove any slack.
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Load Media in Peel-Off Mode
45
11. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
12. Tighten the thumb screw on the bottom of the outer media guide (not visible from this
angle).
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13. Push the printhead assembly down (1), and then rotate the printhead-open lever clockwise
until it locks into place (2).
2
1
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Remove Media Liner from the Rewind or Peel Spindle
Rewind mode and Peel-Off mode each use spindles to wind used media liner. Remove the
media liner from the spindle each time that you change labels.
Important • It is not necessary to turn off the power to remove media liner from the spindles.
If power is turned off, all label formats and images, as well as any temporarily saved
parameter settings stored in the printer’s internal memory, are lost. When power is turned
back on, these items must be reloaded.
To remove media liner from the rewind or peel spindle, complete these steps:
1. Has the media run out?
If...
Then...
No
a. Create slack in the media liner by rotating the spindle slightly
clockwise.
Peel
Rewind
b. Cut or tear the media liner at the spindle.
Peel
Rewind
Yes
Continue with the next step.
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2. Pull out the spindle hook.
Rewind
Peel
3. Slide the media liner off of the spindle and discard.
Rewind
Peel
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Load Media in Rewind Mode
49
Load Media in Rewind Mode
3-inch core on the rewind spindle to wind printed labels.
Note • Before closing the printhead, make sure that:
• The media is positioned against the inside guides.
• The media is taut and parallel with itself and the pathway when wound onto the rewind
spindle or core.
Figure 19 • Rewind Mode
1
2
3
4
5
7
6
Printed label
1
Printhead-open lever
Outer media guide
Media supply hanger
Media supply guide
Rewind spindle
2
3
4
5
6
7
Rewind plate
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To load media in Rewind mode, complete these steps:
If…
Yes
No
Then…
Continue with the next step
a. Remove the rewind plate from its storage location in front of the print
mechanism inside the media compartment.
b. Invert the rewind plate so that the top lip (1) and the adjustable hook
plate (2) point down.
1
2
c. Engage the top lip and the adjustable hook plate into the two mounting
slots on the side plate of the print mechanism. Slide in the rewind plate as
far as it will go.
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4. Open the printhead assembly by rotating the printhead-open lever counterclockwise.
5. Loosen the thumb screw on the bottom of the outer media guide (not visible from this
angle).
6. Slide the outer media guide all the way out.
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7. Thread the media past the inner media guide (1). Continue under the lower roller (2) and
the upper media sensor (3). Ensure that the media touches the inner media guide.
3
2
1
8. Thread the media forward until it passes under the printhead assembly (1), under the
snap plate (2), over the platen roller (3), and out the front of the printer (4).
1
2
4
3
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9. Extend approximately 36 in. (920 mm) of media out of the printer. Remove and discard
the labels from this exposed media.
10. Remove the hook from the rewind spindle. Store the hook in the bottom of the printer.
11. Slide an empty 3-in. (76.2-mm) core onto the rewind spindle until it is flush against the
guide plate.
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12. Rotate the rewind spindle counterclockwise several turns to wind the media liner around
the core and remove any slack.
13. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
14. Tighten the thumb screw on the bottom of the outer media guide (not visible from this
angle).
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Load Media in Rewind Mode
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15. Push the printhead assembly down (1), and then rotate the printhead-open lever clockwise
until it locks into place (2).
2
1
Remove Labels from the Rewind Spindle
Rewind mode uses a core to wind printed labels. Remove the core with the printed labels every
time you change labels for the Rewind option to work correctly.
Important • It is not necessary to turn off the power to remove printed labels. If power is
turned off, all label formats and images, as well as any temporarily saved parameter settings
stored in the printer’s internal memory, are lost. When power is turned back on, these items
must be reloaded.
To remove media liner from the rewind spindle, complete these steps:
1. Have the labels run out?
If...
Then...
Yes
Slide the core from the rewind spindle.
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If...
Then...
No
a. Rotate the rewind spindle clockwise to create slack in the media.
b. Cut or tear the media between labels.
2. Slide the core from the rewind spindle.
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Load Media in Cutter Mode
57
Load Media in Cutter Mode
Figure 20 • Cutter Mode
1
2
3
4
5
6
Printed label
1
Printhead-open lever
Outer media guide
Media supply hanger
Media supply guide
Cutter
2
3
4
5
6
To load media in Cutter mode, complete these steps:
3. Open the printhead assembly by rotating the printhead-open lever counterclockwise.
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4. Loosen the thumb screw on the bottom of the outer media guide (not visible from this
angle).
5. Slide the outer media guide all the way out.
6. Thread the media past the inner media guide (1). Continue under the lower roller (2) and
the upper media sensor (3). Ensure that the media touches the inner media guide.
3
2
1
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59
7.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
Thread the media forward until it passes under the printhead assembly (1), under the
snap plate (2), and through the cutter assembly (3). (An optional cutter catch tray (4) is
shown in this illustration.)
1
2
3
4
8. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it
just touches the edge of the media.
1
2
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9. Tighten the thumb screw on the bottom of the outer media guide (not visible from this
angle).
10. Push the printhead assembly down (1), and then rotate the printhead-open lever clockwise
until it locks into place (2).
The printer automatically feeds and cuts one label after the printhead is closed.
2
1
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Load Ribbon
61
Load Ribbon
Always use ribbon that is wider than the media to protect the printhead from wear. Ribbon
of a ribbon is coated). For direct thermal printing, do not load ribbon in the printer.
Figure 21 • Ribbon Path
To load ribbon, complete these steps:
1. Align the segments of the ribbon supply spindle.
2. Orient the ribbon with the loose end unrolling clockwise.
3. Place the roll of ribbon on the ribbon supply spindle and push it all the way back.
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Load Ribbon
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4. A ribbon leader makes ribbon loading and unloading easier. Does your roll of ribbon have
paper or something else attached to the end to serve as a ribbon leader?
If…
Yes
No
Then…
Continue with the next step.
a. Tear off a strip of media (labels and liner) about 6–12 in. (150–305 mm)
long from the roll.
b. Peel a label from the media strip.
c. Use this label (1) to attach the end of the ribbon (2) to the media strip (3).
The media strip acts as a leader.
3
1
2
5. Open the printhead assembly by rotating the printhead-open lever counter-clockwise.
6. Thread the ribbon leader and attached ribbon over the lower roller (1) and under the upper
roller (2).
2
1
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7. Push the ribbon leader forward until it passes under the printhead assembly (1), over the
snap plate (2), and then over the platen roller (3).
1
2
3
8. Bring the ribbon leader over the upper ribbon roller (1) and toward the ribbon take-up
spindle (2).
1
2
9. Remove the hook from the ribbon take-up spindle.
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10. Wind the ribbon leader and the attached ribbon counterclockwise around the ribbon
take-up spindle.
11. Reinstall the hook. The short end of the hook fits into the notch on the ribbon take-up
spindle. The long end of the hook fits into the groove on the opposite side of the notch.
12. Rotate the spindle counterclockwise several turns to wind the ribbon over the hook and
remove any slack.
13. Push down the printhead assembly (1), and then rotate the printhead-open lever clockwise
until it locks into place (2).
2
1
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Load Ribbon
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Remove Used Ribbon
Remove used ribbon from the ribbon take-up spindle each time you change the roll of ribbon.
To remove used ribbon, complete these steps:
1. If the ribbon has not run out, cut or break it before the ribbon take-up spindle.
2. Push the hook until it slips out of the groove in the ribbon take-up spindle. Move the hook
back and forth to loosen the ribbon.
3. Remove the loosened hook from the ribbon take-up spindle.
4. Slide the used ribbon off of the ribbon take-up spindle and discard.
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Adjust Media Sensors
66
Adjust Media Sensors
This section describes how to adjust the media sensors.
Black Mark Sensor
The optional black mark sensor is in a fixed position and is enabled via the control panel (see
Transmissive Sensor
The transmissive sensor, which is used to detect web media, consists of two sections: a light
source (the lower media sensor) and a light sensor (the upper media sensor). The media passes
between the two.
Adjust these sensors only when the printer cannot detect the top of the label. The control panel
LCD displays ERROR CONDITION PAPER OUT, even though there are labels loaded in
the printer.
Upper Media Sensor
The upper media sensor must be positioned:
• Directly over the hole or notch, or
• Anywhere along the width of the media if there is a gap between labels.
Note • If you are using continuous media, position the upper media sensor over the media
with the lower media sensor directly below it so that the printer can detect an out-of-paper
condition.
To adjust the upper and lower media sensors, complete these steps:
1. Remove media and ribbon.
2. Locate the upper media sensor (1). The upper media sensor “eye” is directly below the
adjustment screw head.
1
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Operations
Adjust Media Sensors
67
3. Using a Phillips-head screwdriver, slightly loosen the upper media sensor adjustment
screw (1).
1
4. Using the tip of the screwdriver, slide the upper sensor along the slot to the desired
position (for non-continuous media with a notch or hole in the media, the sensor must be
directly above the notch or hole).
5. Tighten the upper media sensor adjustment screw.
Lower Media Sensor
To adjust the lower media sensor, complete these steps:
1. Locate the lower media sensor assembly (1) under the rear roller. The sensor is a spring
clip holding a circuit board.
1
2. Slide the lower media sensor in its slot until the lower media sensor (light source) is
positioned directly below the upper media sensor.
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Operations
Adjust Printhead Balance and Pressure
68
Adjust Printhead Balance and Pressure
Printhead toggle position (balance) and printhead pressure affect print quality. If the pressure
is too light or uneven, the labels and ribbon may slip.
Important • Print quality depends on the labels and ribbon used as well as the toggle position
and pressure. Make sure that your labels and ribbon are right for your application.
Adjust Printhead Balance
You may need to adjust the printhead balance by moving the toggle if printing is too light on
one side of the labels.
To position the toggle, complete these steps:
2. While printing labels, use the control panel to lower the darkness setting until the labels
3. Loosen the locking nut at the top of the toggle assembly.
4. Position the toggle over the center of the labels by sliding it to the left or right.
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Operations
Adjust Printhead Balance and Pressure
69
5. Tighten the locking nut.
7. Do both sides of the label print at the same level of gray?
If…
Then…
Yes
The toggle is positioned correctly. Increase the darkness setting to the optimum
level for the media being used.
No
a. Loosen the locking nut at the top of the toggle assembly.
b. Slide the toggle slightly toward the side of the label that printed lighter.
c. Print additional labels at 2.4 in. (61 mm) per second by again running the
d. Tighten the locking nut.
e. Repeat this step until both sides of the label print at the same level of gray.
f. Increase the darkness setting to the optimum level for the media being
used.
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Adjust Printhead Balance and Pressure
70
Printhead Pressure Adjustment
You may need to increase the printhead pressure if you are using thick media or if the ribbon
slips during printing. To maximize printhead life, use the lowest pressure that produces the
desired print quality without allowing the ribbon or media to slip.
To change printhead pressure, complete these steps:
1. Loosen the upper knurled nut on the toggle assembly.
2. Adjust spring pressure by moving the lower knurled adjusting nut.
•
•
To increase printhead pressure, move the lower knurled nut downward.
To decrease printhead pressure, move the lower knurled nut upward.
3. To lock the toggle pressure, tighten the upper knurled nut against the lower knurled nut.
5. Verify that the labels printed correctly and that the ribbon is not slipping. Readjust the
spring pressure if necessary.
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Operations
Calibrate the Printer
71
Calibrate the Printer
Calibrate the printer when it is first put into service. Calibration allows the printer to establish
the proper settings for the specific media and ribbon used in your application. You may
calibration.
Table 7 • Types of Calibration
Type of Calibration
Description
When/How It Occurs
Auto-calibration
The printer automatically sets the Occurs at the following times:
value it detects for the spaces
between labels.
• When the printer is first turned
on if CALIBRATION is
selected for MEDIA POWER
UP (see Select Media
• When the printer feeds media
after the printhead is closed if
CALIBRATION is selected for
HEAD CLOSE (see Select
• As part of both the sensor
profile and media and ribbon
sensor calibration procedures.
Long (Standard) Calibration
The printer does the following:
• feeds media and ribbon
To perform a long calibration, do
one of the following:
• Press PAUSE on the control
panel to pause the printer, and
then press CALIBRATE.
• sets the values it detects for
media length, media type
(continuous or non-continuous),
and print mode (thermal
• Select CALIBRATION for the
MEDIA POWER UP or HEAD
CLOSE parameter (see Select
transfer or direct thermal)
• updates the sensor values
Short Calibration
The printer calibrates using the
current sensor values rather than
detecting the spaces between
labels and resetting the sensors.
This calibration sequence uses
fewer labels than the long
Select SHORT CAL for the
MEDIA POWER UP or HEAD
CLOSE parameter (see Select
calibration sequence, but it is less
reliable because the values that are
stored in the sensors could be
incorrect.
Sensor Profile Calibration
The printer auto-calibrates and
prints a media sensor profile. See
Select the SENSOR PROFILE
option on the control panel. See
for instructions.
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Operations
Calibrate the Printer
72
Table 7 • Types of Calibration (Continued)
Type of Calibration
Description
When/How It Occurs
Media and Ribbon Sensor
Sensitivity Calibration
This calibration is one of the most Select the MEDIA AND RIBBON
common adjustments made to
CALIBRATE option on the
the sensitivity of the sensors
instructions.
specifically for the media and
ribbon that you are using. If you
change the type of ribbon and/or
media, you might need to reset the
sensitivity of the media and ribbon
sensors. When the sensors are at
their new sensitivity, the printer
performs an auto-calibration.
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4
Configuration
This section describes the control panel parameters that are used to configure the printer for
operation.
Contents
Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Default Password Value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Print a Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Control Panel Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Print Server LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
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Configuration
Setup Mode
74
Setup Mode
After you have installed the media and ribbon and the Power-On Self Test (POST) is complete,
the control panel displays PRINTER READY. You may now set printer parameters for your
application using the control panel display and the buttons directly below it. If it becomes
Important • Certain printing conditions may require that you adjust printing parameters,
such as print speed, darkness, or print mode. These conditions include (but are not
limited to):
• printing at high speeds
• peeling the media
• the use of extremely thin, small, synthetic, or coated labels
Because these and other factors affect print quality, run tests to determine the best
combination of printer settings and media for your application. A poor match may limit print
quality or print rate, or the printer may not function properly in the desired print mode.
Note • If the printer is operating on an IP network, you can change the printer’s parameters
in these additional ways:
• with ZebraLink™ WebView (ZebraNet 10/100 PrintServer, PSII, or Wireless Print Server
required). For information, see the appropriate print server user guide.
• with the SetWLAN configuration utility or the ZebraNet Bridge Wireless Setup Wizard
(ZebraNet Wireless Print Server required). For information, see the ZebraNet Wireless
Print Server User Guide.
Enter Setup Mode
To enter Setup Mode, complete these steps:
1. Press SETUP/EXIT.
2. Press NEXT/SAVE or PREVIOUS to scroll through the parameters.
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Configuration
75
Setup Mode
Exit Setup Mode
To leave Setup mode, complete these steps:
1. Press SETUP/EXIT.
The LCD displays SAVE CHANGES.
Table 8 • Save Options When Leaving Setup Mode
LCD
Description
Stores values in the printer even when power is turned off.
Saves the changes until power is turned off.
PERMANENT
TEMPORARY
CANCEL
Cancels all changes made since you entered Setup mode,
except for changes made to the darkness and tear-off settings,
which go into effect as soon as they are made.
Restores all parameters other than the network settings back to
the factory defaults. Use care when loading defaults because
you will need to reload all settings that you changed manually.
LOAD DEFAULTS
Note • Loading factory defaults causes the printer to
auto-calibrate.
Loads values from the last permanent save.
LOAD LAST SAVE
DEFAULT NET
Restores the wired and wireless network settings back to
factory defaults.
3. Press NEXT/SAVE to select the displayed choice.
When the configuration and calibration sequence is done, PRINTER READYdisplays.
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Configuration
Change Password-Protected Parameters
76
Change Password-Protected Parameters
Certain parameters, including the communication parameters, are password-protected by
factory default.
Caution • Do not change password-protected parameters unless you have a complete
understanding of the parameters’ functions. If the parameters are set incorrectly, the printer
may function unpredictably.
The first time that you attempt to change a password-protected parameter, the printer displays
ENTER PASSWORD. Before you can change the parameter, you must enter the four-digit
numeric password. After you have entered the password correctly, you do not have to enter it
again unless you leave Setup mode by pressing SETUP/EXIT or by turning off (O) the printer.
To enter a password for a password-protected parameter, complete
these steps:
1. At the password prompt, use MINUS (-) to change the selected digit position.
2. When you have selected the digit that you wish to change, use PLUS (+) to increase the
selected digit value. Repeat these two steps for each digit of the password.
3. After entering the password, press NEXT.
The parameter you selected to change is displayed. If the password was entered correctly,
you can change the value.
Default Password Value
The default password value is 1234. The password can be changed using the Zebra
Programming Language (ZPL) command ^KP(Define Password) or using the printer’s web
pages (ZebraNet® PrintServer II, 10/100 Print Server, or Wireless Print Server required).
Disable the Password Protection Feature
You can disable the password protection feature so that it no longer prompts you for a
password by setting the password to 0000 via the ^KPZPL command. To re-enable the
password-protection feature, send the ZPL command ^KPx, where xcan be any number from
1 to 9999.
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Configuration
Print a Configuration Label
77
Print a Configuration Label
A configuration label lists the printer settings that are stored in configuration memory. After
you load the media and ribbon (if necessary), print a configuration label as a record of your
printer’s current settings. Keep the label to use when troubleshooting printing problems.
To print a configuration label, complete these steps:
1. On the control panel, press SETUP/EXIT.
2. Press NEXT or PREVIOUS to scroll through the parameters until you reach
LIST SETUP.
3. Press PLUS (+) to confirm printing.
Figure 22 • Configuration Label
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Configuration
Print a Network Configuration Label
78
Print a Network Configuration Label
If you are using a print server, you can print a network configuration label after the printer is
connected to the network.
To print a network configuration label, complete these steps:
1. On the control panel, press SETUP/EXIT.
2. Press NEXT or PREVIOUS to scroll through the parameters until you reach
LIST NETWORK.
3. Press the PLUS (+) to confirm printing.
wired or wireless print server is active. If no wireless print server is installed, the wireless
portion of the label does not print.
Figure 23 • Network Configuration Label (With a Wireless Print Server Installed)
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Configuration
Control Panel Parameters
79
Control Panel Parameters
order in which they are displayed when you press NEXT/SAVE after entering Setup mode.
Table 10 on page 98 shows the additional parameters that appear when a wired or wireless
print server is installed in the printer.
Note • Your label preparation software or the printer driver may override adjustments made
through the control panel. Refer to the software or driver documentation for more
information.
While viewing parameters, press NEXT/SAVE to continue to the next parameter, or press
PREVIOUS to return to the previous parameter in the cycle. When a parameter is changed, an
asterisk (*) appears in the upper left corner of the display to indicate that the value is different
from the one currently active in the printer.
Table 9 • Printer Parameters (Page 1 of 19)
Parameter
Action/Explanation
Adjust Print Darkness
DARKNESS
-
+10.0
Darkness (burn duration) settings depend on a variety of factors, including
ribbon type, media type, and the condition of the printhead. You may adjust
the darkness for consistent high-quality printing.
+
Important • Set the darkness to the lowest setting that provides
good print quality. If the darkness is set too high, the ink may
smear, the ribbon may burn through, or the printhead may wear
prematurely.
If printing is too light or if there are voids in printed areas, increase the
darkness. If printing is too dark or if there is spreading or bleeding of
printed areas, decrease the darkness.
you can see the results on labels that are currently printing. Darkness
settings also may be changed by the driver or software settings.
Default: +10
Range: 0 to 30
To change the value shown:
1. Press PLUS (+) to increase darkness.
2. Press MINUS (-) to decrease darkness.
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Configuration
Control Panel Parameters
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Table 9 • Printer Parameters (Page 2 of 19)
Action/Explanation
Parameter
Adjust the Tear-Off Position
This parameter establishes the position of the media over the
tear-off/peel-off bar after printing.
TEAR OFF
-
+000
+
closer to the leading edge of the next label), and lower numbers move the
media in (the tear line moves closer to the edge of the label just printed).
Figure 24 • Tear-Off Position Adjustment
1
2
Media direction
Factory-set tear line location at position 00
1
2
Default: +0
Range: –120 to +120
To change the value shown:
1. Press PLUS (+) to increase the value. Each press adjusts the tear-off
position by four dot rows.
2. Press MINUS (-) to decrease the value. Each press adjusts the tear-off
position by four dot rows.
Select Print Mode
Print mode settings tell the printer the method of media delivery that you
wish to use. Make sure that your printer can support the selected option.
PRINT MODE
-TEAR-OFF
+
Default: TEAR-OFF
Selections: TEAR-OFF, PEEL-OFF, CUTTER, REWIND
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
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Configuration
Control Panel Parameters
81
Table 9 • Printer Parameters (Page 3 of 19)
Parameter
Action/Explanation
Set Media Type
MEDIA TYPE
This parameter tells the printer the type of media that you are using (see
media requires that you include a label length instruction in your label
format (^LLxxxxif you are using ZPL or ZPL II).
-NON-CONTINUOUS +
When non-continuous media is selected, the printer feeds media to
calculate label length (the distance between two recognized registration
points of the inter-label gap, webbing, or alignment notch or hole).
Default: NON-CONTINUOUS
Selections: CONTINUOUS, NON-CONTINUOUS
To change the value shown:
1. Press PLUS (+) or MINUS (-) to toggle between the options.
Set the Sensor Type
SENSOR TYPE
-WEB
Note • The black mark sensor is a purchasable option.
+
This parameter tells the printer whether you are using media with a web
(gap/space between labels, notch, or hole) to indicate the separations
between labels or if you are using media with a black mark printed on the
back. If your media does not have black marks for registration on the back,
leave your printer at the default (WEB).
Default: WEB
Selections: WEB, MARK
To change the value shown:
1. Press PLUS (+) or MINUS (-) to toggle between the options.
Select Print Method
PRINT METHOD
-THERMAL-TRANS. +
The print method parameter tells the printer the method of printing that you
wish to use: direct thermal (no ribbon) or thermal transfer (using thermal
transfer media and ribbon).
Default: THERMAL TRANSFER
Selections: THERMAL TRANSFER, DIRECT THERMAL
Note • Selecting direct thermal when using thermal transfer media
and ribbon creates an error condition, but printing continues.
To change the value shown:
1. Press PLUS (+) or MINUS (-) to toggle between the options.
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Configuration
Control Panel Parameters
82
Table 9 • Printer Parameters (Page 4 of 19)
Action/Explanation
Parameter
Set Print Width
PRINT WIDTH
- MM +
Determines the printable area across the width of the label given the
resolution of the printer.
Note • Setting the width too narrow can result in portions of the
label not being printed on the media. Setting the width too wide
wastes formatting memory and can cause printing off the label and
on the platen roller. This setting can affect the horizontal position of
the label format if the image was inverted using the ^POIZPL II
command.
To change the value shown:
1. Press MINUS (-) to move the cursor.
2. Press PLUS (+) to increase the value of the digit.
To change the unit of measurement:
1. Press MINUS (-) until the unit of measurement is active.
2. Press PLUS (+) to toggle to a different unit of measure (mm, inches,
or dots).
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Control Panel Parameters
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Table 9 • Printer Parameters (Page 5 of 19)
Parameter
Action/Explanation
Set Maximum Label Length
This parameter is used during the media portion of the calibration process.
MAXIMUM LENGTH
-39.0 IN
988 MM
Always set maximum label length to a value that is at least 1.0 in.
to a smaller value than the label length, the printer assumes that continuous
media is loaded, and the printer cannot calibrate.
For example, if the label length is 5.0 inches (126 mm) including the
interlabel gap, set the parameter for 6.0 inches (152 mm). If the label length
is 7.5 inches (190 mm), set the parameter for 9.0 inches (229 mm).
Figure 25 • Label Length
2
}
3
1
Label length (including interlabel gap)
Interlabel gap
Set maximum label length to approximately
this value
1
2
3
Default: 39.0 inches (988 mm).
Range: Values are adjustable in one-inch (25.4 mm) increments.
To change the value shown:
1. Press PLUS (+) to increase the value.
2. Press MINUS (-) to decrease the value.
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Configuration
Control Panel Parameters
84
Table 9 • Printer Parameters (Page 6 of 19)
Action/Explanation
Parameter
List Fonts
LIST FONTS
This option prints a label that lists the available fonts in the printer,
including standard printer fonts plus any optional fonts. Fonts may be
stored in RAM, Flash memory, optional PCMCIA font cards, or
PRINT
®
CompactFlash cards.
To print a list of the available fonts:
1. Press PLUS (+) to select PRINT.
List Bar Codes
LIST BAR CODES
PRINT
This option prints a label that lists the available bar codes in the printer. Bar
codes may be stored in RAM, Flash memory, optional PCMCIA cards, or
Compact Flash cards.
To print a list of the available bar codes:
1. Press PLUS (+) to select PRINT.
List Images
LIST IMAGES
This option prints a label that lists the available images stored in the
printer’s RAM, Flash memory, optional memory card, PCMCIA cards, or
Compact Flash cards.
PRINT
To print a list of the available images:
1. Press PLUS (+) to select PRINT.
List Formats
LIST FORMATS
LIST SETUP
This option prints a label that lists the available formats stored in the
printer’s RAM, Flash memory, optional EPROM, or optional memory card.
PRINT
PRINT
PRINT
To print a list of the available formats:
1. Press PLUS (+) to select PRINT.
List Setup
lists the current printer configuration.
To print a configuration label:
1. Press PLUS (+) to select PRINT.
List Network Settings
This option prints a network configuration label (see Figure 23
on page 78), which lists the settings for any print server that is installed.
LIST NETWORK
To print a network configuration label:
1. Press PLUS (+) to select PRINT.
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Control Panel Parameters
85
Table 9 • Printer Parameters (Page 7 of 19)
Parameter
Action/Explanation
List All
LIST ALL
This option prints labels that list the available fonts, bar codes, images,
formats, and the current printer and network configurations.
PRINT
To print labels for all settings:
1. Press PLUS (+) to select PRINT.
Format Memory Card
This option erases all previously stored information from the optional
PCMCIA card or Compact Flash card.
FORMAT CARD:
A:
B:
Caution • This option completely erases the selected card.
To format a memory card:
1. Press MINUS (-) to select A:or PLUS (+) to select B:.
If your printer is set to require a password, you are prompted to enter
the password.
3. Press the appropriate button again to select the desired card.
The display shows ARE YOU SURE?.
4. Do you wish to continue?
• Press MINUS (-) to select NOto cancel the request and return to
FORMAT CARDprompt.
• Press PLUS (+) to select YESand begin initialization.
When initialization is complete, the printer automatically exits Setup
mode, and the control panel displays PRINTER READY. If you exit
Setup mode while initialization is still in process, the control panel
display flashes between the phrases CHECKING B: MEMORYand
PRINTER IDLE.
Note • Depending on the amount of memory in the memory card,
initialization may take up to 5 minutes to complete.
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Control Panel Parameters
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Table 9 • Printer Parameters (Page 8 of 19)
Action/Explanation
Parameter
Initialize Flash Memory
This option erases all previously stored information from Flash memory.
Caution • This option completely erases the Flash memory.
INIT FLASH MEM.
YES
To initialize Flash memory:
1. Press PLUS (+) to select YES.
If your printer is set to require a password, you are prompted to enter
the password.
The display shows INITIALIZE FLASH?
3. Press PLUS (+) to select YES.
The display shows ARE YOU SURE?.
4. Do you wish to continue?
• Press MINUS (-) to select NOto cancel the request and return to the
INITIALIZE FLASHprompt.
• Press PLUS (+) to select YESand begin initialization.
When initialization is complete, the printer automatically exits Setup
mode, and the control panel displays PRINTER READY. If you exit
Setup mode while initialization is still in process, the control panel
display flashes between the phrases CHECKING E: MEMORYand
PRINTER IDLE.
Note • Depending on the amount of free FLASH memory,
initialization may take up to 1 minute to complete.
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Control Panel Parameters
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Table 9 • Printer Parameters (Page 9 of 19)
Parameter
Action/Explanation
Print Sensor Profile
SENSOR PROFILE
A sensor profile shows sensor settings compared to actual sensor readings.
This label (which will extend across several actual labels or tags) can be
used to troubleshoot printing problems. To interpret the results of the
PRINT
Figure 26 • Sensor Profile
To print a sensor profile:
1. Press PLUS (+) to start this standard calibration procedure and print a
media sensor profile.
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Control Panel Parameters
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Table 9 • Printer Parameters (Page 10 of 19)
Action/Explanation
Parameter
Calibrate Media and Ribbon Sensor Sensitivity
Use this procedure to adjust sensitivity of media and ribbon sensors.
MEDIA AND RIBBON
CALIBRATE
Important • Follow this procedure exactly as presented. All of the
steps must be performed even if only one of the sensors requires
adjustment. You may press MINUS (-) at any step in this procedure
to cancel the process.
To perform a media and ribbon sensor calibration:
1. Press PLUS (+) to start the calibration procedure.
The LOAD BACKINGprompt displays.
2. Open the printhead.
3. Remove approximately 8 in. (203 mm) of labels from the backing, and
pull the media into the printer so that only the backing is between the
media sensors.
4. Leave the printhead open.
5. Press PLUS (+) to continue.
The REMOVE RIBBONprompt displays.
6. Remove the ribbon (if used).
7. Close the printhead.
8. Press PLUS (+) to continue.
The message CALIBRATING PLEASE WAITdisplays.
The printer adjusts the scale (gain) of the signals that it receives from
the media and ribbon sensors based on the specific media and ribbon
combination being used. On the sensor profile, this essentially
corresponds to moving the peak of the graph up or down to optimize
the readings for your application.
When calibration is complete, RELOAD ALLdisplays.
9. Open the printhead and pull the media forward until a label is
positioned under the media sensor.
10. Reload the ribbon (if used).
11. Close the printhead.
12. Press PLUS (+) to continue.
The printer performs an auto-calibration. During this process, the
printer checks the readings for the media and ribbon based on the new
scale established, determines the label length, and determines the print
mode. To see the new readings on the new scale, print a sensor profile.
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Table 9 • Printer Parameters (Page 11 of 19)
Parameter
Action/Explanation
Set Parallel Communications
Select the communications port that matches the one being used by the host
computer.
PARALLEL COMM.
-BIDIRECTIONAL +
Default: BIDIRECTIONAL
Selections: BIDIRECTIONAL, TWINAX/COAX, UNIDIRECTIONAL
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Set Serial Communications
Select the communications port that matches the one being used by the host
computer. This setting applies only when the serial port is used.
SERIAL COMM
-RS232
+
Important • Do not change this parameter from the default. The
printer supports only RS-232. This parameter will be eliminated in
a future version of the firmware.
Default: RS232
Selections: RS232, RS422/485, RS485 MULTIDROP
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Set Baud
BAUD
This setting applies only when the serial port is used. The baud setting of
the printer must match the baud setting of the host computer for accurate
communications to take place. Select the value that matches the one being
used by the host computer.
-9600
+
Default: 9600
Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800,
38400, 57600, 115200
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Set Data Bits
DATA BITS
- 8 BITS
This setting applies only when the serial port is used. The data bits of the
printer must match the data bits of the host computer for accurate
communications to take place. Set the data bits to match the setting being
used by the host computer.
Note • Code Page 850 requires the data bits to be set to 8 bits. See
the ZPL II Programming Guide for more information.
Default: 8 BITS
Selections: 7 BITS, 8 BITS
To change the value shown:
1. Press PLUS (+) or MINUS (-) to toggle between the options.
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Table 9 • Printer Parameters (Page 12 of 19)
Action/Explanation
Parameter
Set Parity
PARITY
-
This setting applies only when the serial port is used. The parity of the
NONE
+
printer must match the parity of the host computer for accurate
communications to take place. Select the parity that matches the one being
used by the host computer.
Default: NONE
Selections: EVEN, ODD, NONE
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Set Host Handshake
HOST HANDSHAKE
XON/XOFF
This setting applies only when the serial port is used. The handshake
protocol of the printer must match the handshake protocol of the host
computer for communication to take place. Select the handshake protocol
that matches the one being used by the host computer.
-
+
Default: XON/XOFF
Selections: XON/XOFF, DTR/DSR, RTS/CTS
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Set Protocol
PROTOCOL
Protocol is a type of error checking system. Depending on the selection, an
indicator may be sent from the printer to the host computer signifying that
data has been received. Select the protocol that is requested by the host
computer. Further details on protocol can be found in the ZPL II
Programming Guide.
-
NONE
+
Default: NONE
Selections: NONE, ZEBRA, ACK_NAK
Note • ZEBRAis the same as ACK_NAK, except that ZEBRA
response messages are sequenced. If ZEBRAis selected, the printer
must use DTR/DSRfor host handshake protocol.
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Set Network ID
NETWORK ID
Network ID is used to assign a unique number to a printer. This gives the
host computer the means to address a specific printer. This does not affect
TCP/IP or IPX networks.
-
000
+
Default: 000
Range: 000 to 999
To change the value shown:
1. Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to increase the value of the digit.
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Table 9 • Printer Parameters (Page 13 of 19)
Parameter
Action/Explanation
Set Communications Mode
COMMUNICATIONS
- NORMAL MODE
The communication diagnostics mode is a troubleshooting tool for
checking the interconnection between the printer and the host computer.
+
Default: NORMAL MODE
Selections: NORMAL MODE, DIAGNOSTICS
To select communication diagnostics mode:
1. Press PLUS (+) or MINUS (-) to toggle between the options.
Set Control Prefix Character
CONTROL PREFIX
The printer looks for this two-digit hex character to indicate the start of a
ZPL/ZPL II control instruction. The “H” that is displayed indicates
Hexadecimal and is not part of the value.
-
< >7EH
+
Note • Do not use the same hex value for the control, format, and
delimiter character. The printer must see different characters to
work properly.
Default: 7E (tilde—displayed as a black square)
Range: 00 to FF
To change the value shown:
1. Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to increase the value of the digit.
Set Format Prefix Character
FORMAT PREFIX
The format prefix is a two-digit hex value used as a parameter place marker
in ZPL/ZPL II format instructions. The “H” that is displayed indicates
Hexadecimal and is not part of the value. The printer looks for this hex
character to indicate the start of a ZPL/ZPL II format instruction. See the
ZPL II Programming Guide Volume I for more information.
-
<^>5EH
+
Note • Do not use the same hex value for the control, format, and
delimiter character. The printer must see different characters to
work properly.
Default: 5E (caret)
Range: 00 to FF
To change the value shown:
1. Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to increase the value of the digit.
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Table 9 • Printer Parameters (Page 14 of 19)
Action/Explanation
Parameter
Set Delimiter Character
The delimiter character is a two-digit hex value used as a parameter place
marker in ZPL/ZPL II format instructions. See the ZPL II Programming
Guide Volume I for more information.
DELIMITER CHAR
-
<,>2CH
+
Note • Do not use the same hex value for the control, format, and
delimiter character. The printer must see different characters to
work properly.
Default: 2C (comma)
Range: 00 to FF
To change the value shown:
1. Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to increase the value of the digit.
Select ZPL Mode
ZPL MODE
The printer remains in the selected mode until it is changed by this
parameter or by using a ZPL/ZPL II command. The printer accepts label
formats written in either ZPL or ZPL II, eliminating the need to rewrite any
ZPL formats that already exist. See the ZPL II Programming Guide for
more information on the differences between ZPL and ZPL II.
-
ZPL II
+
Default: ZPL II
Selections: ZPL II, ZPL
To change the value shown:
1. Press PLUS (+) or MINUS (-) to toggle between the options.
Select Media Power-Up Option
This parameter sets the action of the media when you turn on the printer.
MEDIA POWER UP
- CALIBRATION
+
Default: CALIBRATION
Selections: FEED, CALIBRATION, LENGTH, SHORT CAL, and NO
MOTION
• Feed—feeds the labels to the first registration point.
• Calibration—determines the length of the label and adjusts the
sensor settings.
• Length—In continuous mode, feeds the last stored label length. In
noncontinuous mode, calibrates based on the maximum label length
• Short Cal—calibrates label length using the current sensor settings.
• No Motion—the media does not move. You must press FEED to
cause the printer to resynch to the start of the next label.
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
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Table 9 • Printer Parameters (Page 15 of 19)
Parameter
Action/Explanation
Select Head Close Option
This parameter sets the action of the media when you close the printhead.
HEAD CLOSE
- CALIBRATION
+
Default: CALIBRATION
Selections: FEED, CALIBRATION, LENGTH, SHORT CAL, and NO
MOTION
• Feed—feeds the labels to the first registration point.
• Calibration—determines the length of the label and adjusts the
sensor settings.
• Length—In continuous mode, feeds the last stored label length. In
noncontinuous mode, calibrates based on the maximum label length
• Short Cal—calibrates label length using the current sensor settings.
• No Motion—the media does not move. You must press FEED to
cause the printer to resynch to the start of the next label.
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Select Backfeed Sequence
BACKFEED
DEFAULT
This parameter sets when label backfeed occurs after a label is removed in
some print modes. It has no effect in Rewind mode. This setting is
superseded by ~JSwhen received as part of a label format (see ZPL II
Programming Guide Volume I).
-
+
Default: DEFAULT (90%)
Selections: DEFAULT, AFTER, BEFORE, 10%, 20%, 30%, 40%, 50%,
60%, 70%, 80%, OFF
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
Adjust Label Top Position
LABEL TOP +000
-
This parameter adjusts the print position vertically on the label. Positive
numbers adjust the label top position farther down the label (away from the
printhead); negative numbers adjust the position up the label (toward the
printhead). The displayed value represents dots.
+
Default: +000
Range: –120 to +120 dots
To change the value shown:
1. Press PLUS (+) to increase the value.
2. Press MINUS (-) to decrease the value.
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Table 9 • Printer Parameters (Page 16 of 19)
Action/Explanation
Parameter
Adjust Left Position
This parameter establishes how far from the left edge of a label the format
begins to print by adjusting horizontal positioning on the label. Positive
LEFT POSITION
-
±0000
+
numbers adjust the printing away from the main frame by the number of
dots selected; negative numbers shift printing toward the main frame. The
displayed value represents dots.
Default: 0000
Range: –9999 to +9999 dots
To change the value shown:
1. Press MINUS (-) to move the cursor.
2. Press PLUS (+) to change between +/- and to increase the value of the
digit.
3. For a negative value, enter the value before changing to the minus sign.
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Table 9 • Printer Parameters (Page 17 of 19)
Parameter
Action/Explanation
Set the Printhead Resistor Value
HEAD RESISTOR
Caution • This parameter should be changed only by qualified service
personnel. Do not set the value higher than that shown on the printhead.
Setting a higher value may damage the printhead.
-
0500 OHMS
+
Note • Depending on the printer model that you have, this
parameter may not be available. For printers with model numbers
10500-2XXX-XXXX and 10500-3XXX-XXXX, the head resistor
value is set automatically.
This value is preset at the factory to match the resistance value of the
printhead. It does not need to be changed unless the printhead or the main
logic board is replaced.
Initial Value: Factory-set to match the printhead shipped with your printer.
Default Value: 0500
Range: 0500 to 1175
To set the printhead resistor value:
1. Before replacing the printhead, look for the label that shows the
resistance value (Ω value) of the new printhead. Make note of this
Figure 27 • Head Resistance Value
2. Press MINUS (-) to move to the next digit position.
3. Press PLUS (+) to increase the value of the digit.
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Table 9 • Printer Parameters (Page 18 of 19)
Action/Explanation
Parameter
These parameters are automatically set during the calibration procedure
and should be changed only by a qualified service technician. Refer to the
ZPL II Programming Guide for information on these parameters.
WEB S.
-
073
+
+
To skip these parameters:
MEDIA S.
-
075
071
1. Press PLUS (+) repeatedly.
RIBBON S.
-
+
+
+
+
+
+
+
-
MARK S.
-
000
MARK MED S. 000
-
MEDIA LED 082
-
RIBBON LED 008
-
MARK LED
-
005
Adjust LCD Display
This parameter allows you to adjust the brightness of your LCD if it is
difficult to read.
LCD ADJUST +10
-
+
Default: 10
Range: 00 to 19
To change the value shown:
1. Press PLUS (+) to increase the value (increase brightness).
2. Press MINUS (-) to decrease the value (reduce brightness).
Select Format Convert
Selects the bitmap scaling factor. The first number is the original dots per
inch (dpi) value; the second, the dpi to which you would like to scale.
FORMAT CONVERT
- NONE
+
Default: NONE
Selections: NONE, 150 → 300, 150 → 600, 200 → 600, 300 → 600
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
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Table 9 • Printer Parameters (Page 19 of 19)
Parameter
Action/Explanation
Set Real-Time Clock (RTC) Date
This parameter allows you to set the date following the convention selected
in IDLE DISPLAY.
RTC DATE
- 01/31/01
+
+
To change the value shown:
1. Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to change the value of the digit.
Set RTC Time
RTC TIME
- 14:55
This parameter allows you to set the time following the convention selected
in IDLE DISPLAY.
To change the value shown:
1. Press MINUS (-) to move to the next digit position.
2. Press PLUS (+) to change the value of the digit.
Select the Display Language
This parameter changes the language displayed on the LCD.
LANGUAGE
ENGLISH
Default: ENGLISH
Selections: ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN,
NORWEGIAN, PORTUGUESE, SWEDISH, DANISH, SPANISH 2,
DUTCH, FINNISH, JAPAN
To change the value shown:
1. Press PLUS (+) or MINUS (-) to scroll through the options.
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Print Server LCD Displays
Table 10 • Print Server Parameters (Page 1 of 4)
Action/Explanation
Parameter
1
Load LAN Source
LOAD LAN FROM?
PRINTER
This parameter, which serves the same function as the ^NPZPL command,
specifies whether to use the printer’s or the print server’s IP settings at
bootup.
Default: PRINTER
Selections: PRINTER, PRINTSERVER
To change the value shown:
1. Press PLUS () or MINUS (–) to toggle between the options.
1
Check for Wired PrintServer
WIRED PS CHECK?
NO
This parameter, which serves the same function as the ^NBZPL command,
tells the printer whether to search for a wired print server at bootup.
Default: NO
Selections: YES, NO
To change the value shown:
1. Press PLUS () or MINUS (–) to toggle between the options.
2
Specify IP Protocol
IP PROTOCOL
ALL
Allows either the user (permanent) or the server (dynamic) to select the
IP address. If a dynamic option is chosen, this selection determines the
method(s) by which the print server (wired or wireless) receives the IP
address from the server.
Default: ALL
Selections: ALL, GLEANING ONLY, RARP, BOOTP, DHCP,
DHCP AND BOOTP, PERMANENT
Note • Use of GLEANING ONLY is not recommended when the
Wireless Print Server is installed.
To change the value shown:
1. Press PLUS () or MINUS (–) to scroll through the options.
1 Appears only when the ZebraNet Wireless Print Server is installed.
2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the
print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to
address 192.168.254.254.
3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter.
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Table 10 • Print Server Parameters (Page 2 of 4)
Action/Explanation
Parameter
2
Specify IP Address
IP ADDRESS
000.000.000.000
This parameter allows you to select the IP address if PERMANENT was
chosen in IP PROTOCOL. (If a dynamic option was chosen, the user
cannot select the address.)
To change the value shown:
1. Press MINUS (–) to move the cursor.
2. Press PLUS () to increase the value of the digit.
2
Specify Subnet Mask
SUBNET MASK
000.000.000.000
This parameter selects the part of the IP address that is considered to be part
of the local network. It can be reached without going through the default
gateway.
To change the value shown:
1. Press MINUS (–) to move the cursor.
2. Press PLUS () to increase the value of the digit.
2
Specify Default Gateway
DEFAULT GATEWAY
000.000.000.000
This parameter allows you to select the IP address that the network traffic is
routed through if the destination address is not part of the local network.
To change the value shown:
1. Press MINUS (–) to move the cursor.
2. Press PLUS (+) to increase the value of the digit.
1,3
View MAC Address
MAC ADDRESS
000000000000
Displays the MAC address of the wireless card. This parameter cannot be
changed through the control panel.
1,3
View ESSID
ESSID
125
This parameter cannot be changed through the control panel. Use the ^WS
ZPL command to change the value. For more information, see the Wireless
Print Server User Guide.
1,3
Select Authentication Type
AUTH. TYPE
OPEN
If encryption is on, specify whether to use open or shared authentication.
Default: OPEN
Selections: OPEN, SHARED
To change the value shown:
1. Press PLUS (+) or MINUS (–) to toggle between the options.
1 Appears only when the ZebraNet Wireless Print Server is installed.
2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the
print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to
address 192.168.254.254.
3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter.
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Table 10 • Print Server Parameters (Page 3 of 4)
Action/Explanation
Parameter
3,4
Enable LEAP Mode
LEAP MODE
OFF
LEAP is an encryption method that is available with some wireless cards.
Set the LEAP user name and password through the printer web pages.
This parameter appears 1) when no wireless card is inserted or 2) when the
wireless card is associated to the WLAN and the card supports LEAP.
Default: OFF
Selections: ON, OFF
To change the value shown:
1. Press PLUS (+) or MINUS (–) to toggle between the options.
1,3
Select Encryption Mode
ENCRYPTION MODE
OFF
Select whether to use 40-bit encryption, 128-bit encryption, or no
encryption.
Important • If using encryption, use the ^WEZPL command to set
the value for the active encryption key. Failure to do so can disable
the wireless system. For more information, see the Wireless Print
Server User Guide.
Default: OFF
Selections: OFF, 40-BIT, 128-BIT
To change the value shown:
1. Press PLUS (+) or MINUS (–) to scroll through the options.
1,3
Select Encryption Index
ENCRYPT. INDEX
1
Use this parameter to tell the printer which encryption key to use.
Important • Use the ^WEZPL command to set the value for the
active encryption key. Failure to do so can disable the wireless
system. For more information, see the Wireless Print Server User
Guide.
Default: 1
Selections: 1, 2, 3, 4
To change the value shown:
1. Press PLUS (+) or MINUS (–) to scroll through the options.
1 Appears only when the ZebraNet Wireless Print Server is installed.
2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the
print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to
address 192.168.254.254.
3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter.
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Table 10 • Print Server Parameters (Page 4 of 4)
Action/Explanation
Parameter
2,3
Reset Network
RESET NETWORK
YES
This option resets the wireless card and the print server when the wireless
option is running. Selecting this option has no effect when the wireless
option is not running, when there is no card inserted, or when the wireless
password is anything other than the default (zero).
1. Press PLUS (+) to select YES.
The LCD prompts ARE YOU SURE?.
2. Do you wish to reset the network parameters?
• If no, press MINUS (–) to select NOand cancel the request.
• If yes, press PLUS (+) to select YESand reset the network.
1 Appears only when the ZebraNet Wireless Print Server is installed.
2 These parameters appear after the system recognizes the existence of a ZebraNet print server (wired or wireless). After the
print server is recognized, all zeroes (000.000.000.000) will display until the printer obtains an IP address or defaults to
address 192.168.254.254.
3 If a wireless password is set, you must enter the wireless password (not the printer password) to access this parameter.
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Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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5
PC and Memory Cards
This section describes the optional cards that can be used with the printer and gives
instructions for installation.
Contents
PCMCIA PC Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
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PC and Memory Cards
PCMCIA PC Cards
104
PCMCIA PC Cards
The printer can use Type I- or Type II-compliant PCMCIA PC cards. These cards may hold
extra memory or font options for the printer, or they may be wireless radio frequency (RF)
cards that allow the printer to communicate over a network (ZebraNet Wireless Print Server
option required).
Caution • Observe proper electrostatic safety precautions when handling any
static-sensitive components such as circuit boards and printheads.
Note • PCMCIA cards are hot-swappable (they can be installed while the printer is on).
To install the PCMCIA card, complete these steps:
Figure 28 • PCMCIA Card Installation
1
2
3
4
5
6
Screw
1
2
3
4
5
6
Card shield
PCMCIA card
Notch
Card-eject button
PCMCIA card slot
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PCMCIA PC Cards
2. Insert the PCMCIA card into the card slot with the notch up. Insert it far enough to make
the card-eject button pop out.
3. Reinstall the card shield over the PCMCIA card and card slot.
Note • The PCMCIA card may take a few minutes to initialize. The PAUSE light flashes
while the card initializes. If the card is already initialized, the PAUSE light flashes only
once or twice after the card is installed.
The printer is ready to operate with the additional memory, font option, or wireless
capability. To be sure that a memory or font card has successfully initialized, print a
to see if the new card information is listed. For wireless cards, follow the instructions in
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PCMCIA PC Cards
106
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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6
Routine Maintenance
This section provides routine cleaning and maintenance procedures.
Contents
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Cleaning Schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Clean the Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Clean the Printhead and Platen Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Clean the Media Compartment and Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Clean the Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Clean the Cutter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Replace the Fuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
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Routine Maintenance
Lubrication
108
Lubrication
Caution • No lubricating agents other than Zebra-supplied, silicon-only lubricants should
be used on the spindle felt clutches of this printer. Other commercially available lubricants
damage the finish and mechanical parts.
Cleaning Schedule
Cleaning your printer regularly maintains print quality and may extend the life of the printer.
specific procedures.
Caution • Use only the cleaning agents indicated. Zebra is not responsible for damage
caused by any other fluids being used on this printer.
Table 11 • Recommended Printer Cleaning Schedule
Area
Method
Solvent*
Solvent*
Air blow
Air blow
Solvent*
Air blow
Air blow
Solvent*
Solvent*
Solvent*
Interval
Printhead
Perform these procedures at the following times:
• When CLEAN HEAD NOWappears.
Platen roller
• Direct Thermal Print Mode: After every roll of
Transmissive (media) sensor
Black mark sensor
Media path
labels or 500 ft (150 m) of fanfold labels.
• Thermal Transfer Print Mode: After every roll
(1500 ft or 450 m) of ribbon.
Ribbon sensor
Label-available sensors
Tear-off/peel-off bar
Snap plate
Monthly
As needed
Cutter
* Zebra recommends using Preventive Maintenance Kit (part number 47362). In place of this kit, you may use a clean swab
dipped in a solution of isopropyl alcohol (minimum 90%) and deionized water (maximum 10%).
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Routine Maintenance
109
Clean the Exterior
Clean the Exterior
Clean the outside surfaces of the printer with a lint-free cloth. Use a mild detergent solution or
desktop cleaner sparingly, as needed.
Caution • Do not use harsh or abrasive cleaning agents or solvents.
Clean the Printhead and Platen Roller
After every roll of ribbon, clean the printhead. Clean the printhead more often if you see
inconsistent print quality, such as voids in the bar code or graphics.
Note • You do not need to turn off the printer before cleaning the printhead. If power is
turned off, all label formats and images, as well as any temporarily saved parameter settings
stored in the printer’s internal memory, are lost. When power is turned back on, these items
must be reloaded.
If print quality does not improve after you perform this procedure, clean the printhead with
Save-a-Printhead cleaning film. This specially coated material removes contamination
buildup without damaging the printhead. Call your authorized Zebra reseller or distributor
for more information.
Caution • The printhead is hot and can cause severe burns. Allow the printhead to cool.
Caution • Before touching the printhead assembly, discharge any built-up static electricity
by touching the metal printer frame or by using an anti-static wriststrap and mat.
To clean the printhead and platen roller, complete these steps:
1. Open the printhead assembly by rotating the printhead-open lever counterclockwise.
2. Remove the media and ribbon.
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Clean the Printhead and Platen Roller
110
wipe along the brown strip on the printhead assembly from end to end. In place of the
Preventive Maintenance Kit, you may use a clean swab dipped in a solution of isopropyl
alcohol (minimum 90%) and deionized water (maximum 10%). Allow the solvent to
evaporate.
Figure 29 • Printhead and Platen Roller Cleaning
3
4
1
2
Swab
Platen roller
Printhead print elements
Printhead-open lever
1
2
3
4
4. While manually rotating the platen roller, clean it thoroughly with the swab. Allow the
solvent to evaporate.
5. Reload the media and the ribbon (if required).
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Routine Maintenance
Clean the Printhead and Platen Roller
111
6. Push the printhead assembly down (1), and then rotate the printhead-open lever clockwise
until it locks into place (2).
2
1
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Routine Maintenance
Clean the Media Compartment and Sensors
112
Clean the Media Compartment and Sensors
After every four rolls of media, inspect the media compartment. Use a soft bristle brush or a
vacuum cleaner to remove any dirt and lint from the interior of the printer.
The sensors should be cleaned on a regular basis to ensure proper operation of the printer.
Brush or vacuum any accumulated paper lint and dust off of these sensors.
To clean the media compartment and sensors, complete these steps:
1. Brush or vacuum any accumulated paper lint and dust away from the media and ribbon
paths.
2. Brush or vacuum any paper lint and dust away from the sensors.
Figure 30 • Upper Media Sensor Assembly
Figure 31 • Lower Media Sensor Assembly
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Clean the Media Compartment and Sensors
113
Figure 32 • Take-Label Sensors, Black Mark Sensor, and Ribbon Sensor
1
2
3
Take-label sensors
Black mark sensor
Ribbon sensor
1
2
3
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Routine Maintenance
Clean the Snap Plate
114
Clean the Snap Plate
Clean the snap plate to remove label adhesive or a label that has adhered to the underside of
the snap plate.
To clean the snap plate, complete these steps:
1.
Caution • Do not bend, twist, or deform the loops in the snap plate. If the snap plate is
damaged in any way, a new one may be required for proper ribbon sensing.
Insert a small-blade screwdriver or similar tool into the loop on the left side of the snap
plate. Lift the snap plate.
2. Repeat step 1 on the right side of the snap plate.
3. Remove the snap plate from the printer.
4. Using the swab from the Preventive Maintenance Kit (part number 47362), clean the snap
plate. In place of the Preventive Maintenance Kit, you may use a clean swab dipped in a
solution of isopropyl alcohol (minimum 90%) and deionized water (maximum 10%).
Allow the solvent to evaporate.
5. To reinstall the snap plate, insert the two tabs on the bottom of the snap plate (1) into the
two slots of the media pathway (2).
2
1
2
1
6. Slide the snap plate toward you.
7. Press down on the loops to lock the snap plate into place.
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Routine Maintenance
115
Clean the Cutter
Clean the Cutter
If the cutter is not cutting the labels cleanly or if it jams with labels, clean the cutter.
Caution • For personnel safety, always power off and unplug the printer before performing
this procedure.
To clean the cutter, complete these steps:
1. Turn off (O) the printer.
2. Unplug the power cord.
3.
Caution • The cutter blade is sharp. Do not touch or rub the blade with your fingers.
Using the swab from the Preventive Maintenance Kit (part number 47362), clean the
stationary cutter blade with solvent. In place of the Preventive Maintenance Kit, you may
use a clean swab dipped in a solution of isopropyl alcohol (minimum 90%) and deionized
water (maximum 10%). Allow the solvent to evaporate.
If this does not remove label fragments and adhesive, contact an authorized service
technician.
4. Turn on (I) the printer.
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Routine Maintenance
Replace the Fuse
116
Replace the Fuse
The printer uses a metric-style fuse (5 × 20 mm IEC) rated at F5A, 250 V. The end caps of the
fuse must bear the certification mark of a known international safety organization (see
that has a user-replaceable fuse, the fuse holder is part of the AC power entry module at the
rear of the printer. In these models, the AC power entry module comes with two approved
fuses in the fuse holder: one fuse is in-circuit, and the second is provided as a spare.
Figure 33 • User-Replaceable Fuse
Caution • Turn off (O) the printer and remove the power cord before performing this
procedure.
To replace a faulty fuse, complete these steps:
1. Turn off (O) the printer, and remove the power cord.
2. Use a small-blade screwdriver (1) to remove the fuse holder (2) from the power entry
module.
2
1
3. Remove the faulty fuse and install a new fuse in the in-circuit position.
Important • If you use the spare fuse, order a replacement fuse from an authorized Zebra
distributor. The spare fuse should be the exact type and rating as the original
in-circuit fuse.
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7
Troubleshooting
This section provides information about errors that you might need to troubleshoot. Assorted
diagnostic tests are included.
Contents
Troubleshooting Checklists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Calibration Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Miscellaneous Printer Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Printer Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Power-On Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
FEED Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
FEED and PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Communications Diagnostics Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
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Troubleshooting
Troubleshooting Checklists
118
Troubleshooting Checklists
If an error condition exists with the printer, review this checklist:
‰ Is the CHECK RIBBON light on when ribbon is loaded properly, or are noncontinuous
labels being treated as continuous labels? If yes, see Calibrate Media and Ribbon Sensor
If the labels are not printing or advancing correctly, review this checklist:
on page 68 for more information.
on page 88 for more information.
If none of the above suggestions correct the problem, review this checklist:
results to help identify the problem.
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Troubleshooting
LCD Error Messages
119
LCD Error Messages
causes, and the recommended solutions.
Table 12 • LCD Error Messages
LCD Display/
Printer Condition
Possible Cause
Recommended Solution
In thermal transfer mode, ribbon is Load ribbon correctly.
not loaded or incorrectly loaded.
ERROR CONDITION
RIBBON OUT
In thermal transfer mode, the
ribbon sensor is not detecting
ribbon that is loaded incorrectly.
1. Load ribbon correctly.
2. Calibrate the sensors. See
The printer stops; RIBBON
light ON, ERROR light
flashes.
In thermal transfer mode, media is 1. Load media correctly.
blocking the ribbon sensor.
2. Calibrate the sensors. See
In thermal transfer mode, the
printer did not detect the ribbon
even though it is loaded correctly.
ribbon out threshold (marked by
the word RIBBON) is likely too
high, above the black area that
indicates where the ribbon is
detected.
2. Calibrate the sensors or load
printer defaults. See Calibrate
If you are using direct thermal
media, the printer is waiting for
ribbon to be loaded because it is
incorrectly set for thermal transfer
mode.
Set the printer for Direct Thermal
mode. See Select Print Method
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Troubleshooting
LCD Error Messages
120
Table 12 • LCD Error Messages (Continued)
LCD Display/
Printer Condition
Possible Cause
Recommended Solution
Ribbon is loaded, but the printer is Ribbon is not required with direct
WARNING
RIBBON IN
set for direct thermal mode.
thermal media. If you are using direct
thermal media, remove ribbon unless
you are using it to protect the
printhead. This error message will not
affect printing.
RIBBON light ON, ERROR
light flashes.
If you are using thermal transfer media,
which requires ribbon, set the printer
for Thermal Transfer mode. See Select
Media is not loaded or is loaded
incorrectly.
Load media correctly.
ERROR CONDITION
PAPER OUT
Misaligned media sensor.
Check position of the media sensor.
The printer stops; MEDIA
light ON, ERROR light
flashes.
The printer is set for
noncontinuous media, but
continuous media is loaded.
Install proper media type, or reset
printer for current media type and
perform calibration.
The printhead is not fully closed.
Close printhead completely.
Call a service technician.
ERROR CONDITION
HEAD OPEN
The head open sensor is not
working properly.
The printer stops and the
ERROR light flashes.
Caution • The printhead may be hot enough to cause severe
burns. Allow the printhead to cool.
WARNING
HEAD TOO HOT
The printhead is over temperature. Allow the printer to cool. Printing
automatically resumes when the
The printer stops and the
ERROR light flashes.
printhead elements cool to an
acceptable operating temperature.
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Troubleshooting
LCD Error Messages
121
Table 12 • LCD Error Messages (Continued)
Possible Cause Recommended Solution
LCD Display/
Printer Condition
Caution • An improperly connected printhead data or power cable
can cause this error message. The printhead may be hot enough to
cause severe burns. Allow the printhead to cool.
WARNING
HEAD COLD
The printhead is under
temperature.
Continue printing while the printhead
reaches the correct operating
temperature. If the error remains, the
environment may be too cold for
proper printing. Relocate the printer to
a warmer area.
The printer stops and the
ERROR light flashes.
The printhead data cable is not
properly connected.
Caution • Turn the printer
off (O) before performing this
procedure. Failure to do so
can damage the printhead.
1. Turn off (O) the printer.
2. Disconnect and reconnect the data
cable to the printhead.
3. Ensure that the cable connector is
fully inserted into the printhead
connector.
4. Turn on (I) the printer.
There is not enough memory to
perform the function specified on
the second line of the error
message.
Free up some of the printer’s memory
by adjusting the label format or printer
parameters. One way to free up
memory is to adjust the print width to
the actual width of the label instead of
leaving the print width set to the
default. See Set Print Width
OUT OF MEMORY
(function)
Ensure that the device, such as FLASH
memory or PCMCIA card, is installed
and not write protected or full.
Ensure that the data is not directed to a
device that is not installed or available.
Refer to the Maintenance Manual for
more information about the specified
function.
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Print Quality Problems
122
Print Quality Problems
Table 13 identifies problems with print quality, the possible causes, and the recommended
solutions.
Table 13 • Print Quality Problems
Problem
Possible Cause
Recommended Solution
General print quality The printer is set at the
For optimal print quality, set the print speed to
the lowest possible setting for your application
via the driver or the software. You may wish to
issues
incorrect print speed.
You are using an incorrect
combination of labels and
ribbon for your application.
1. Switch to a different type of media or ribbon
to try to find a compatible combination.
2. If necessary, consult your authorized Zebra
reseller or distributor for information and
advice.
The printer is set at an incorrect For optimal print quality, set the darkness to the
darkness level.
lowest possible setting for your application via
the control panel, the driver, or the software. See
determine the ideal darkness setting.
The printhead is dirty.
Wrinkled ribbon
Ribbon fed through the
machine incorrectly.
Incorrect burn temperature.
Set the darkness to the lowest possible setting for
good print quality. See Adjust Print Darkness
Incorrect or uneven pressure.
Set the pressure to the minimum needed for good
print quality. See Adjust Printhead Balance and
Media not feeding properly;
“walking” from side to side.
Make sure that media is snug by adjusting the
media guide, or call a service technician.
The strip plate needs adjusting. Call a service technician.
The printhead needs vertical
adjustment.
Call a service technician.
The printhead and platen roller Call a service technician.
need to be realigned.
Long tracks of
missing print on
several labels
Print element damaged.
Call a service technician.
Wrinkled ribbon.
See wrinkled ribbon causes and solutions in this
table.
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Troubleshooting
Print Quality Problems
123
Table 13 • Print Quality Problems (Continued)
Problem
Possible Cause
Recommended Solution
Fine, angular gray
lines on blank labels
Wrinkled ribbon.
See wrinkled ribbon causes and solutions in this
table.
Printing too light or
too dark over the
entire label
Media or ribbon is not designed Replace supplies with those recommended for
for high-speed operation.
high-speed operation.
You are using an incorrect
combination of labels and
ribbon for your application.
1. Switch to a different type of media or ribbon
to try to find a compatible combination.
2. If necessary, consult your authorized Zebra
reseller or distributor for information and
advice.
You are using ribbon with
direct thermal media.
Direct thermal media does not require ribbon. To
check if you are using direct thermal media,
perform the label scratch test in When to Use
If you are using ribbon intentionally with direct
thermal media, increase the darkness level, but
note that high darkness levels may decrease
printhead life. You may wish to perform the
ideal darkness setting.
Incorrect or uneven printhead
pressure.
Set the pressure to the minimum needed. See
Smudge marks on
labels
Media or ribbon is not designed Replace supplies with those recommended for
for high-speed operation.
high-speed operation.
Misregistration/skips The printer is not calibrated.
Recalibrate the printer.
labels
Media sensor is not positioned Perform media sensor position adjustment.
correctly.
Improper label format.
The platen roller is dirty.
Use correct label format.
Misregistration and
misprint of one to
three labels
Media sensor is not positioned Place media sensor in proper position.
correctly.
Media does not meet
specifications.
Use media that meets specifications.
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Troubleshooting
Print Quality Problems
124
Table 13 • Print Quality Problems (Continued)
Problem
Possible Cause
Recommended Solution
Vertical drift in
top-of-form position
Normal tolerances of
mechanical parts and printer
modes.
1. Calibrate the printer.
2. Adjust the label top position setting. See
Note • A vertical drift of
± 4 to 6 dot rows
(approximately 0.5 mm)
is within normal
tolerances.
The printer is out of calibration. Recalibrate the printer.
The platen roller is dirty.
Vertical image or
label drift
The printer is using
noncontinuous labels but is
configured in continuous mode.
Configure the printer for non-continuous and run
calibration routine, if necessary.
Incorrectly positioned media
sensor.
Ensure the media sensor is properly positioned to
read a single/consistent interlabel gap.
Improperly calibrated media
sensor.
The platen roller is dirty.
Clean the platen roller. See Clean the Printhead
Improper printhead pressure
settings (toggles).
Adjust the printhead pressure to ensure proper
functionality.
Improperly loaded ribbon or
media.
Verify that the printer is loaded properly.
Incompatible media.
Ensure that the interlabel gaps or notches are 2 to
4 mm and consistently placed. Media must not
exceed minimum specifications for mode of
operation.
The bar code printed The bar code is not within
on a label does not
scan.
specifications because the print the darkness or print speed settings as necessary.
is too light or too dark.
Not enough blank space around Leave at least 1/8 in. (3.2 mm) between the bar
the bar code.
code and other printed areas on the label and
between the bar code and the edge of the label.
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Troubleshooting
Calibration Problems
125
Calibration Problems
Table 14 identifies problems with calibration, the possible causes, and the recommended
solutions.
Table 14 • Calibration Problems
Problem
Loss of printing
Possible Cause
Improperly positioned media
Recommended Solution
Ensure that the media guides are properly
positioned.
registration on labels. guides.
Excessive vertical
drift in top-of-form
registration.
Media type set incorrectly.
Set the printer for the correct media type
(non-continuous or continuous). See Set Media
Media loaded incorrectly or
media sensor positioned
improperly.
Reload the media and ensure that the sensor in
use is properly positioned (see Adjust Media
Dirty platen roller.
Clean the platen roller according to the
instructions in Clean the Printhead and Platen
Auto Calibrate failed. Improperly loaded media or
Ensure that media and ribbon are loaded
correctly.
ribbon.
media or ribbon.
Sensors dirty or improperly
positioned.
Ensure that the sensors are clean and properly
positioned.
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Troubleshooting
Communications Problems
126
Communications Problems
Table 15 identifies problems with communications, the possible causes, and the recommended
solutions.
Table 15 • Communications Problems
Problem
Possible Cause
Recommended Solution
A label format was sent to The communication
Check the printer driver or software
the printer but was not
recognized. The DATA
light does not flash.
parameters are incorrect.
communications settings (if applicable).
If you are using serial communication, check
the serial port setting in the control panel
menu. See Set Serial Communications
If you are using serial communication, make
sure you are using the correct communication
cabling information.
Using the control panel controls, check the
protocol setting. It should be set to NONE. See
If a driver is used, check the driver
communication settings for your connection.
A label format was sent to The serial communication
the printer. Several labels settings are incorrect.
print, then the printer
skips, misplaces, misses, or
distorts the image on the
Ensure that the flow control settings match.
Check the communication cable length. See
Check the printer driver or software
communications settings (if applicable).
label.
A label format was sent to The prefix and delimiter
Verify the prefix and delimiter characters. See
the printer but was not
recognized. The DATA
light flashes but no
printing occurs.
characters set in the printer
label format.
requirements.
Incorrect data is being sent
to the printer.
Ensure that ZPL II is being used.
Check the communication settings on the
computer. Ensure that they match the printer
settings.
If the problem continues, check the ZPL II
format for changed ^CC, ^CT, and ^CD.
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Troubleshooting
Ribbon Problems
127
Ribbon Problems
Table 16 identifies problems that may occur with ribbon, the possible causes, and the
recommended solutions.
Table 16 • Ribbon Problems
Problem
Possible Cause
Recommended Solution
Broken or melted
ribbon
Darkness setting too high.
1. Reduce the darkness setting.
2. Clean the printhead thoroughly.
The printer does not
detect when the
ribbon runs out.
The printer was calibrated
without ribbon. Later, ribbon
was inserted without the user
recalibrating the printer or
loading printer defaults.
Calibrate the printer, this time using ribbon, or
load printer defaults. See Calibrate Media and
In thermal transfer
mode, the printer did
not detect the ribbon
even though it is
loaded correctly.
The ribbon light is on The printer was not calibrated
even though ribbon is for the label and ribbon being
Perform the calibration procedure in Calibrate
loaded correctly.
used.
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Troubleshooting
Miscellaneous Printer Problems
128
Miscellaneous Printer Problems
Table 17 identifies miscellaneous problems with the printer, the possible causes, and the
recommended solutions.
Table 17 • Miscellaneous Printer Problems
Problem
Possible Cause
Recommended Solution
The LCD displays a
language that I
cannot read
The language parameter was
changed through the control
panel or a ZPL command.
1. Press SETUP/EXIT to enter configuration
mode.
2. Press MINUS (-).
The printer displays the LANGUAGE
parameter in the current language. Even if
you cannot recognize the characters
displayed, you can still scroll to another
language.
3. Press PLUS (+) or MINUS (-) to scroll
through the choices.
4. Press SETUP/EXIT.
The LCD displays SAVE CHANGESin the
original language.
5. Press NEXT/SAVE to exit configuration
mode and save the changes (if the language
does not change, you may need to scroll to a
different save option by pressing PLUS (+)
or MINUS (-) in the previous step).
6. Repeat this process, if necessary, until you
reach the desired language.
The LCD is missing
characters or parts of
characters
The LCD may need replacing.
Parameters are set incorrectly.
Call a service technician.
Changes in
1. Set parameters and save permanently.
parameter settings
did not take effect
2. Turn the printer off (O) and then on (I).
A ZPL command turned off the Refer to the ZPL Programming Guide, or call a
ability to change the parameter. service technician.
A ZPL command changed the
Refer to the ZPL Programming Guide, or call a
parameter back to the previous service technician.
setting.
If the problem continues, there Call a service technician.
may be a problem with the
main logic board.
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Miscellaneous Printer Problems
129
Table 17 • Miscellaneous Printer Problems (Continued)
Problem
Possible Cause
Recommended Solution
The printer fails to
calibrate or detect the for the label being used.
The printer was not calibrated
Perform the calibration procedure in Calibrate
top of the label.
The printer is configured for
Set the media type to noncontinuous media. See
continuous media.
The driver or software
configuration is not set
correctly.
Driver or software settings produce ZPL
commands that can overwrite the printer
configuration. Check the driver or software
media-related setting.
Non-continuous
labels are being
treated as continuous
labels.
The printer is configured for
continuous media.
Set the media type to noncontinuous media. See
The printer was not calibrated
for the media being used.
Perform the calibration procedure in Calibrate
All lights are on, but
nothing displays on
the LCD, and the
printer locks up.
Internal electronic or firmware Call a service technician.
failure.
The printer locks up
while running the
Power-On Self Test.
Main logic board failure.
Call a service technician.
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Printer Diagnostics
130
Printer Diagnostics
Self tests and other diagnostics provide specific information about the condition of the printer.
The self tests produce sample printouts and provide specific information that helps determine
the operating conditions for the printer. The most commonly used are the Power-On and the
CANCEL self tests.
Important • Use full-width media when performing self tests. If your media is not wide
enough, the test labels may print on the platen roller. To prevent this from happening, check
media that you are using.
Each self test is enabled by pressing a specific control panel key or combination of keys while
turning on (I) the printer power. Keep the key(s) pressed until the first indicator light turns off.
The selected self test automatically starts at the end of the Power-On Self Test.
Note •
• When performing these self tests, do not send data to the printer from the host.
• If your media is shorter than the label to be printed, the test label continues on the next
label.
• When canceling a self test prior to its actual completion, always reset the printer by turning
it off (O) and then on (l).
Power-On Self Test
A Power-On Self Test (POST) is performed each time the printer is turned on (l). During this
test, the control panel lights (LEDs) turn on and off to ensure proper operation. At the end of
this self test, only the POWER LED remains lit. When the Power-On Self Test is complete, the
media is advanced to the proper position.
To initiate the Power-On Self Test, complete these steps:
The POWER LED illuminates. The other control panel LEDs and the LCD monitor the
progress and indicate the results of the individual tests. All messages during the POST
display in English; however, if the test fails, the resulting messages cycle through the
international languages as well.
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CANCEL Self Test
To perform the CANCEL Self Test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold CANCEL while turning on (I) the printer. Hold CANCEL until the first
control panel light turns off.
Figure 34 • Configuration Label
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Printer Diagnostics
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PAUSE Self Test
This self test can be used to provide the test labels required when making adjustments to the
printer’s mechanical assemblies or to determine if any printhead elements are not working.
Figure 35 shows a sample printout.
To perform a PAUSE self test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold PAUSE while turning on (I) the printer. Hold PAUSE until the first control
panel light turns off.
•
The initial self test prints 15 labels at the printer’s slowest speed, and then
automatically pauses the printer. Each time PAUSE is pressed, an additional 15 labels
Figure 35 • PAUSE Test Label
•
•
•
•
•
While the printer is paused, pressing CANCEL alters the self test. Each time PAUSE is
pressed, 15 labels print at 6 in. (152 mm) per second.
While the printer is paused, pressing CANCEL again alters the self test a second time.
Each time PAUSE is pressed, 50 labels print at the printer’s slowest speed
While the printer is paused, pressing CANCEL again alters the self test a third time.
Each time PAUSE is pressed, 50 labels print at 6 in. (152 mm) per second.
While the printer is paused, pressing CANCEL again alters the self test a fourth time.
Each time PAUSE is pressed, 15 labels print at the printer’s maximum speed.
To exit this self test at any time, press and hold CANCEL.
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FEED Self Test
Different types of media may require different darkness settings. This section contains a
simple but effective method for determining the ideal darkness for printing bar codes that are
within specifications.
During the FEED self test, labels are printed at different darkness settings at two different print
speeds. The relative darkness and the print speed are printed on each label. The bar codes on
these labels may be ANSI-graded to check print quality.
The darkness value starts at three settings lower than the printer’s current darkness value
(relative darkness of –3) and increase until the darkness is three settings higher than the current
darkness value (relative darkness of +3).
The speed at which labels are printed during this print quality test depend on the dot density of
the printhead.
• 300 dpi printers: 7 labels are printed at the 2 ips and 8 ips print speeds.
• 203 dpi printers: 7 labels are printed at the 2 ips and 12 ips print speeds.
To perform a FEED self test, complete these steps:
1. Print a configuration label to show the printer’s current settings.
2. Turn off (O) the printer.
3. Press and hold FEED while turning on (I) the printer. Hold FEED until the first control
panel light turns off.
higher and lower than the darkness value shown on the configuration label.
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Figure 36 • FEED Test Label
print quality for your application. If you have a bar code verifier, use it to measure
bars/spaces and calculate the print contrast. If you do not have a bar code verifier, use your
eyes or the system scanner to choose the optimal darkness setting based on the labels
printed in this self test.
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Figure 37 • Bar Code Darkness Comparison
Table 18 • Judging Bar Code Quality
Description
Print Quality
Too dark
Labels that are too dark are fairly obvious. They may be
readable but not “in-spec.”
• The normal bar code bars increase in size.
• The openings in small alphanumeric characters may fill in
with ink.
• Rotated bar code bars and spaces run together.
Slightly dark
Slightly dark labels are not as obvious.
• The normal bar code will be “in-spec.”
• Small character alpha numerics will be bold and could be
slightly filled in.
• The rotated bar code spaces are small when compared to
the “in-spec” code, possibly making the code unreadable.
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Printer Diagnostics
137
Table 18 • Judging Bar Code Quality (Continued)
Description
Print Quality
“In-spec”
The “in-spec” bar code can only be confirmed by a verifier,
but it should exhibit some visible characteristics.
• The normal bar code will have complete, even bars and
clear, distinct spaces.
• The rotated bar code will have complete, even bars and
clear, distinct spaces. Although it may not look as good as a
slightly dark bar code, the bar code will be “in-spec.”
• In both normal and rotated styles, small alphanumeric
characters look complete.
Slightly light
Too light
Slightly light labels are, in some cases, preferred to slightly
dark ones for “in-spec” bar codes.
• Both normal and rotated bar codes will be in spec, but
small alphanumeric characters may not be complete.
Labels that are too light are obvious.
• Both normal and rotated bar codes have incomplete bars
and spaces.
• Small alphanumeric characters are unreadable.
5. Note the relative darkness value printed on the best test label.
6. Add or subtract the relative darkness value from the darkness value specified on the
configuration label. The resulting numeric value (0 to 30) is the best darkness value for
that specific label/ribbon combination and print speed.
7. If necessary, change the darkness value to the darkness value on the best test label. See
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FEED and PAUSE Self Test
Performing this self test temporarily resets the printer configuration to the factory default
values. These values are active only until power is turned off unless you save them
permanently in memory. If the factory default values are permanently saved, a media
calibration procedure must be performed.
To perform a FEED and PAUSE self test, complete these steps:
1. Turn off (O) the printer.
2. Press and hold FEED and PAUSE while turning on (I) the printer.
3. Hold FEED and PAUSE until the first control panel light turns off.
The printer configuration is temporarily reset to the factory default values. No labels print
at the end of this test.
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Communications Diagnostics Test
The communication diagnostics test is a troubleshooting tool for checking the interconnection
between the printer and the host computer.
When the printer is in diagnostics mode, it prints all data received from the host computer as
straight ASCII characters with the hex values below the ASCII text. The printer prints all
typical test label from this test.
Note • The test label prints upside-down.
Figure 38 • Communications Diagnostics Test Label
To use communications diagnostics mode, complete these steps:
The printer enters diagnostics mode and prints any data received from the host computer
on a test label.
3. Check the test label for error codes. For any errors, check that your communication
parameters are correct.
Errors show on the test label as follows:
•
•
•
•
FE indicates a framing error.
OE indicates an overrun error.
PE indicates a parity error.
NE indicates noise.
4. Turn the printer off (O) and then back on (I) to exit this self test and return to normal
operation.
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Printer Diagnostics
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Sensor Profile
Use the sensor profile label to troubleshoot the following types of problems:
• If the media sensor experiences difficulty in determining gaps (web) between labels.
• If the media sensor incorrectly identifies preprinted areas on a label as gaps (web).
• If the ribbon sensor cannot detect ribbon.
sensitivity of the sensors must be adjusted, perform Calibrate Media and Ribbon Sensor
sensor readings. The ribbon sensor threshold setting is indicated by the word RIBBON (2). If
the ribbon readings are below the threshold value, the printer does not acknowledge that
ribbon is loaded.
Figure 39 • Sensor Profile (Ribbon Section)
1
2
areas on the sensor profile. The bars (1) indicate gaps between labels (the web), and the low
areas (2) indicate where labels are located. If you compare the sensor profile printout to a
blank length of your media, the bars should be the same distance apart as the gaps on the
media. If the distances are not the same, the printer may be having difficulty determining
where the gaps are located.
The media sensor threshold settings are shown by the words MEDIA (3) for the media
threshold and WEB (4) for the web threshold. Use the numbers to the left of the sensor
readings to compare the numeric readings to the sensor settings.
Figure 40 • Sensor Profile (Media Section)
1
2
3
4
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Specifications
This section provides the features of and specifications for the printer.
Contents
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Printing Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Ribbon Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Zebra Programming Language (ZPL II) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Bar Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
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General Specifications
142
General Specifications
Physical
Height
Width
Depth
Weight
15.5 in. (394 mm)
11.2 in. (283 mm)
19.5 in. (495 mm)
55 lb (25 kg)
Environmental Conditions for Operation and Storage
Environment
Mode
Temperature
Relative Humidity
Operation
Thermal Transfer
41° to 104°F
(5° to 40° C)
20 to 85% non-condensing
Direct Thermal
32° to 104°F
(0° to 40° C)
Storage
Thermal Transfer or
Direct Thermal
–40° to 140°F
(–40° to 60° C)
5 to 85% non-condensing
Electrical Specifications
Power Supply
Universal Power Supply with power-factor correcting
90–264 VAC, 47–63 Hz
Power Consumption
Idle
19 W
Printing
180 W (printing PAUSE test label at speed A)
Fuses
5 Amp, 250 VAC, 5 × 20 mm IEC style, as supplied with the
printer
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General Specifications
143
Communications Specifications
Serial
High-speed RS-232C DB9 pin (standard)
Parallel
• Bi-directional high-speed (36-pin connector)
• IEEE 1284-compliant software protocol (standard)
Optional Print
Servers
• ZebraNet 10/100 Print Server—Supports 10Base-T, 100Base-TX, and fast
Ethernet 10/100 auto-switching networks and enables use of ZebraLink Webview
Alert features (internal or external).
• ZebraNet 10/100 External Print Server—Class B digital device, approved for
residential, commercial, or light industrial environment use only. Degradation in
performance could occur if used in a heavy industrial environment.
• ZebraNet Wireless Print Server —Provides an internally integrated 802.11b
wireless option and supports Symbol and Cisco radio cards.
• ZebraNet PrintServer II (PS2)
Other Standard Features
• Fast 32 bit 133 MHz RISC processor
• 6 MB SDRAM memory (3 MB available to user)
• Flash memory including 2 MB non-volatile memory storage for downloadable objects
• Zebra printer driver for windows 3.X and 95/98/NT 2000 operating systems
Additional Options
• Printhead 300 dpi (12 dots/mm)
• Cutter
• Cutter catch tray (not compatible with rewind and peel options)
• Rewind
• Label peel and liner rewind
• Internal fanfold media supply bin (not compatible with rewind and peel options)
• Black mark media sensing option
• APL-I firmware
• APL-D firmware
• Twinax or coax interface option
• PCMCIA Flash memory slot
• 64 MB on-board flash memory
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Agency Approvals
144
Agency Approvals
Agency Approvals
• IEC 60950-1
• EN55022, Class B
• EN55024
• EN61000-3-2, -3-3
• cULus
Product Markings
• NOM
• CE
• Gost-R
• S Mark (Argentina)
• MIC
• FCC - B
• ICES-003
• VCCI
• BSMI
• C-Tick
• ZIK
• CCC
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Printing Specifications
145
Printing Specifications
Printing Specifications
Resolution
203 dots/inch (8 dots/mm) or
300 dots/inch (12 dots/mm)
Dot size (width × length)
203 dpi
300 dpi
0.0049 in. × 0.0049 in. (0.125 mm × 0.125 mm)
0.0033 in. × 0.0039 in. (0.084 mm × 0.10 mm)
0.10 in. ± 0.035 in. (2.5 mm ± 0.89 mm)
4.49 in. (114 mm)
First dot location measured from inside media edge
Maximum print width for roll media
Maximum print width for fanfold media
4.1 in. (104 mm)
Print Length
(maximum)
Continuous printing
203 dpi
300 dpi
90 in. (2286 mm)
41 in. (1041 mm)
Media registration toleration*
(non-continuous media)
Vertical
Horizontal
203 dpi
±0.050 in. (1.3 mm)
±0.050 in. (1.3 mm)
Programmable print speeds
2.4 in. (61 mm) through 8.0 in. (203 mm)
per second in 1 in. (25.4 mm) increments
300 dpi
2.4 in. (61 mm) through 8.0 in. (203 mm)
per second in 1 in. (25.4 mm) increments
Bar code
modulus (“X”)
dimension
Ladder (rotated)
orientation
203 dpi
300 dpi
203 dpi
300 dpi
4.9 mil to 49 mil
3.9 mil to 39 mil
4.9 mil to 49 mil
3.3 mil to 33 mil
Picket fence
(nonrotated)
orientation
3 ®
Thin film printhead with Element Energy Equalizer (E )
Yes
* Media registration and minimum label length are affected by media type and width, ribbon type, and print
speed. Performance improves as these factors are optimized. Zebra recommends always qualifying any
application with thorough testing.
Ribbon Specifications
Ribbon Specifications
Ribbon must be wound with the coated side out.
Ribbon width
Minimum
Maximum
0.79 in. (20 mm)
4.49 in. (114 mm)
984 ft. (300 m)
Standard lengths
2:1 media to ribbon roll ratio
3:1 media to ribbon roll ratio
1476 ft. (450 m)
1.0 in. (25.4 mm)
3.2 in. (81.3 mm)
Ribbon core inside diameter
Maximum ribbon roll outside diameter
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Media Specifications
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Media Specifications
Media Specifications
Minimum label length*
Tear-Off
Peel-Off
Cutter
0.7 in. (18 mm)
0.5 in. (13 mm)
1.5 in. (38 mm)
0.25 in. (6 mm)
0.79 in. (20 mm)
Rewind
Minimum
Total media width (label + liner, if any)
Total thickness (includes liner, if any)
Maximum 4.52 in. (115 mm)
Minimum 0.003 in. (0.076 mm)
Maximum 0.012 in. (0.305 mm)
0.009 in. (0.229 mm)
3 in. (76 mm)
Cutter maximum full-width media thickness
Roll media core inside diameter
Maximum roll diameter
8.0 in. (203 mm)
Inter-label gap
Minimum
Preferred
0.079 in. (2 mm)
0.118 in. (3 mm)
Maximum Maximum inter-label gap =
2 × (label length for which you have calibrated
the printer) + 1 in. (25.4 mm)
Maximum internal fanfold media pack size (label + liner)
L × W × H
8.0 in. × 4.5 in. × 4.5 in.
(203 mm × 114 mm × 114 mm)
Ticket/tag sensing notch L × W
Ticket/tag sensing hole diameter
0.12 in. × 0.25 in. (3 mm × 6 mm)
0.125 in. (3 mm)
Additional
Mark length
Minimum
0.12 in. (3 mm)
specifications for
black mark sensing label/tag edge)
(measuring parallel to
Maximum 0.43 in. (11 mm)
Mark width
Minimum
≥ 0.43 in. (≥ 11 mm)
(measuring to
perpendicular label/tag
Maximum Full media width
edge)
Mark location
Marks must be located within 0.040 in. (1 mm)
of the inside media edge.
Mark density
>1.0 Optical Density Unit (ODU)
Maximum density of back of media 0.5 ODU
on which black mark is printed
* Media registration and minimum label length are affected by media type and width, ribbon type, print
speed, and printer mode of operation. Performance improves as these factors are optimized. Zebra
recommends always qualifying any application with thorough testing.
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Specifications
Zebra Programming Language (ZPL II)
147
Zebra Programming Language (ZPL II)
• Communicates in printable ASCII
characters
• Status messages to host upon request
• Format inversion (white on black)
• Mirror image printing
• Controlled via mainframe, mini, or PC
• Downloadable graphics, scalable and
bitmap fonts, label templates and formats
• Four-position field rotation
(normal/0°, 90°, 180°, and 270°)
• Object copying between memory areas
(RAM and PC memory card)
• Slew command
• Programmable label quantities with print
and pause control
• Adjustable print cache
• Data compression
• Automatic serialization of fields
• User-programmable password
• Automatic memory allocation for “format
while printing”
Bar Codes
Bar code modulus “X” dimensions
• Picket fence (non-rotated) orientation:
• 203 dpi = 0.0049 in. mil to 0.049 in.
• 300 dpi = 0.0033 in. mil to 0.033 in.
• Ladder (rotated) orientation:
Linear bar codes
• Code 11
• Code 39
• Code 93
• Code 128 with subsets A/B C and
UCC Case Codes
• 203 dpi = 0.0049 in. mil to 0.049 in.
• 300 dpi = 0.0039 in. mil to 0.039 in.
• ISBT-128
• UPC-A
Two-dimensional bar codes
• Code 49
• UPC-E
• EAN-8
• Maxi Code
• EAN-13
• PDF-417
• UPC and EAN 2 or 5 digit extensions
• Plessey
• QR Code
• Codablock
• Postnet
• DataMatrix
• Micro-PDF417
• Standard 2 of 5
• Industrial 2 of 5
• Interleaved 2 of 5
• LOGMARS
• MSI
Bar code ratios
• 2:1
• 7:3
• 5:2
• Codabar
• 3:1
• RSS-14
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Bar Codes
148
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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Glossary
alphanumeric Indicating letters, numerals, and characters such as punctuation marks.
backfeed When the printer pulls the media and ribbon (if used) backward into the printer so
that the beginning of the label to be printed is properly positioned behind the printhead.
Backfeed occurs when operating the printer in Tear-Off and Applicator modes.
bar code A code by which alphanumeric characters can be represented by a series of
adjacent stripes of different widths. Many different code schemes exist, such as the universal
product code (UPC) or Code 39.
black mark A registration mark found on the underside of the print media that acts as a start-
calibration (of a printer) A process in which the printer determines some basic
information needed to print accurately with a particular media and ribbon combination. To do
this, the printer feeds some media and ribbon (if used) through the printer and senses whether
to use the direct thermal or thermal transfer print method, and (if using non-continuous media)
the length of individual labels or tags.
character set The set of all letters, numerals, punctuation marks, and other characters that
can be expressed by a particular font or bar code.
check digit A character added to a bar code symbol that indicates to the scanner that it has
read the symbol correctly.
configuration The printer configuration is a group of operating parameters specific to the
printer application. Some parameters are user selectable, while others are dependent on the
installed options and mode of operation. Parameters may be switch selectable, control panel
programmable, or downloaded as ZPL II commands. A configuration label listing all the
current printer parameters may be printed for reference.
continuous media Label or tag-stock media that has no notch, gap, or web (media liner
only) to separate the labels or tags. The media is one long piece of material.
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Glossary
150
core diameter The inside diameter of the cardboard core at the center of a roll of media or
ribbon.
diagnostics Information about which printer functions are not working that is used for
troubleshooting printer problems.
die-cut media A type of label stock that has individual labels stuck to a media liner. The
labels may be either lined up against each other or separated by a small distance. Typically the
direct thermal A printing method in which the printhead presses directly against the media.
Heating the printhead elements causes a discoloration of the heat-sensitive coating on the
media. By selectively heating the printhead elements as the media moves past, an image is
printed onto the media. No ribbon is used with this printing method. Contrast this with thermal
direct thermal media Media that is coated with a substance that reacts to the application of
direct heat from the printhead to produce an image.
dynamic RAM The memory devices used to store the label formats in electronic form while
they are being printed. The amount of DRAM memory available in the printer determines the
maximum size and number of label formats that can be printed. This is volatile memory that
loses the stored information when power is turned off.
firmware This is the term used to specify the printer’s operating program. This program is
downloaded to the printer from a host computer and stored in FLASH memory. Each time the
printer power is turned on, this operating program starts. This program controls when to feed
the media forward or backward and when to print a dot on the label stock.
FLASH memory FLASH memory is non-volatile and maintains the stored information
intact when power is off. This memory area is used to store the printer’s operating program. In
addition, this memory can be used to store optional printer fonts, graphic formats, and
complete label formats.
Font A complete set of alphanumeric characters in one style of type. Examples include
CG Times™, CG Triumvirate Bold Condensed™.
ips (inches-per-second) The speed at which the label or tag is printed. Zebra printers can
print from 1 ips to 12 ips.
label An adhesive-backed piece of paper, plastic, or other material on which information is
printed.
label backing (liner) The material on which labels are affixed during manufacture and
which is discarded or recycled by the end-users.
liquid crystal display (LCD) The LCD is a back-lit display that provides the user with
either operating status during normal operation or option menus when configuring the printer
to a specific application.
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light emitting diode (LED) Indicators of specific printer status conditions. Each LED is
either off, on, or blinking depending on the feature being monitored.
lock-up This is the term generally used to describe a fault condition that, for no apparent
reason, causes the printer to stop working.
media Material onto which data is printed by the printer. Types of media include: tag stock,
die-cut labels, continuous labels (with and without media liner), non-continuous media,
fanfold media, and roll media.
media sensor This sensor is located behind the printhead to detect the presence of media
and, for non-continuous media, the position of the web, hole, or notch used to indicate the start
of each label.
media supply hanger The stationary arm that supports the media roll.
non-continuous media Media that contains an indication of where one label/printed
format ends and the next one begins. Examples are die-cut labels, notched tag-stock, and stock
with black mark registration marks.
non-volatile memory Electronic memory that retains data even when the power to the
printer is turned off.
notched media A type of tag stock containing a cutout area that can be sensed as a start-of-
label indicator by the printer. This is typically a heavier, cardboard-like material that is either
peel-off A mode of operation in which the printer pauses to allow the user to peel a printed
label away from the backing before another label is printed. Printing pauses until the label is
removed.
print speed The speed at which printing occurs. For thermal transfer printers, this speed is
expressed in terms of ips (inches per second). Zebra offers printers that can print from 1 ips to
12 ips.
printhead wear The degradation of the surface of the printhead and/or the print elements
over time. Heat and abrasion can cause printhead wear. Therefore, to maximize the life of the
printhead, use the lowest print darkness setting (sometimes called burn temperature or head
temperature) and the lowest printhead pressure necessary to produce good print quality. In the
thermal transfer printing method, use ribbon that is as wide or wider than the media to protect
the printhead from the rough media surface.
registration Alignment of printing with respect to the top of a label or tag.
ribbon A band of material consisting of a base film coated with wax or resin “ink.” The
inked side of the material is pressed by the printhead against the media. The ribbon transfers
ink onto the media when heated by the small elements within the printhead. Zebra ribbons
have a coating on the back that protects the printhead from wear.
ribbon wrinkle A wrinkling of the ribbon caused by improper alignment or improper
printhead pressure. This wrinkle can cause voids in the print and/or the used ribbon to rewind
unevenly. This condition should be corrected by performing adjustment procedures.
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roll media Media that comes supplied rolled onto a core (usually cardboard). Contrast this
supplies A general term for media and ribbon.
symbology The term generally used when referring to a bar code.
tag A type of media having no adhesive backing but featuring a hole or notch by which the
tag can be hung on something. Tags are usually made of cardboard or other durable material.
tear-off A mode of operation in which the user tears the label or tag stock away from the
remaining media by hand.
thermal transfer A printing method in which the printhead presses an ink or resin coated
ribbon against the media. H eating the printhead elements causes the ink or resin to transfer
onto the media. By selectively heating the printhead elements as the media and ribbon move
void A space on which printing should have occurred, but did not due to an error condition
such as wrinkled ribbon or faulty print elements. A void can cause a printed bar code symbol
to be read incorrectly or not at all.
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End User License
Agreement
Please read the terms of this “End User License Agreement” (the “Agreement”) carefully. The
Agreement is a legal agreement between you (either an individual or a single entity) and Zebra
Technologies International, LLC (“Zebra”) for the Zebra computer software and/or firmware
accompanying this End User License Agreement, and any associated media, printed materials
and any “online” or electronic documentation (collectively, “Software”). By installing or using
the Software, you agree to be bound by the terms of this Agreement. If you do not agree to the
terms of this Agreement, you may not install or use the Software.
1. Grant of License. The Software is protected by copyright and other intellectual
property laws and international treaties. The Software is licensed to you, and not sold, subject
to the terms of this Agreement. Subject to the terms of this Agreement, Zebra hereby grants
you a limited, personal, non-exclusive license during the term of this Agreement to use the
Software solely and exclusively for your internal use for the operation of your associated
Zebra printer(s) and for no other purpose. To the extent that any portion of the Software is
provided to you in a manner that is designed to be installed by you, you may install one copy
of the installable Software on one hard disk or other storage device for one printer, computer,
workstation, terminal, or other digital electronic device, as applicable (an “Electronic
Device”), and you may access and use that Software as installed on that Electronic Device so
long as only one copy of such Software is in operation. If you are an organization rather than
an individual, you may authorize personnel associated with your business to use the Software,
but only one person at a time on one Electronic Device at a time. You agree not to duplicate or
copy the Software, except that you may make one back-up copy for archive purposes. The
primary user of the Electronic Device on which installable Software is installed may also make
a copy for his or her exclusive use on a portable computer, so long as such Software is being
used only on one Electronic Device at a time.
2. Storage/Network Use. In the alternative, you may install a copy of the Software on a
storage device, such as a network server, used only to access and use the Software on your
Electronic Devices over an internal network; however, you must acquire and dedicate a license
for each separate Electronic Device on which the Software is accessed and used from the
storage device. A license for the Software may not be shared or used concurrently on different
Electronic Devices.
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3. Documentation. If the Software contains documentation which is provided only in
electronic form, you may print one copy of such electronic documentation. You may not copy
the printed materials accompanying the Software.
4. Limitations of Reverse Engineering, Decompilation and Disassembly. You
may not reverse engineer, decompile, or disassemble the Software, except and only to the
extent that such activity is permitted by applicable law notwithstanding this limitation.
5. Transfer/Sublicense. You may not transfer, sublicense, distribute, rent, lease, supply,
market or lend the Software to any other party.
6. Confidentiality. You acknowledge that the Software embodies confidential information
owned by Zebra and/or its suppliers and licensors. To the extent you have access to any such
information, you agree to use such information only for the authorized use of the Software.
You further agree not to disclose such confidential information to any other party and to use at
least the same degree of care to maintain the confidential nature of such information as you use
to maintain the confidentiality of your own confidential information.
7. Intellectual Property. All title, copyrights and other intellectual property rights in and
to the Software (including but not limited to copyrights, patents, trade secrets and trademarks)
are owned by Zebra or its suppliers and licensors. You must maintain all copyright notices on
all copies of the Software. All rights not expressly granted are reserved by Zebra. Without
prejudice to any rights or remedies Zebra may have for your violation of this Software
License, Zebra shall own all changes or modifications to the Software.
8. Termination. Without prejudice to any other rights or remedies Zebra may have, Zebra
may terminate this Agreement if you fail to comply with the terms and conditions of this
Agreement. Zebra may terminate this Agreement by offering you a superseding Agreement for
the Software or any replacement or modified version of or upgrade to the Software and
conditioning your continued use of the Software or such replacement, modified or upgraded
version on your acceptance of such superseding Agreement. In addition, either party may
terminate this Agreement at any time. Subject to the foregoing, termination shall be effective
upon notice to the other party. In the event that this Agreement terminates for any reason, your
license to use the Software will terminate, and you must immediately stop using the Software,
destroy all copies of the Software and all of its component parts, and, upon request, provide an
affidavit certifying your compliance with the foregoing. The provisions of Sections 4, 5, 6, 7,
12, 13, 14, 15, 16, 17, 18, 19 and 20 shall survive termination of this Agreement.
9. U.S. Government Restricted Rights. All Software provided to the U.S. Government
pursuant to solicitations issued on or after December 1, 1995 is provided with the commercial
rights and restrictions described elsewhere herein. All Software provided to the U.S.
Government pursuant to solicitations issued prior to December 1, 1995 is provided with
RESTRICTED RIGHTS as provided for in FAR, 48 CFR 52.227-19 (JUNE 1987) or DFARs,
48 CFR 252.227-7013 (OCT 1988), as applicable.
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10. Export Restrictions. You agree that you will not export or re-export the Software, any
part thereof, or any process or service that is the direct product of the Software (the foregoing
collectively referred to as the “Restricted Components”), to any country, person or entity
subject to U.S. export restrictions. You specifically agree not to export or re-export any of the
Restricted Components: (i) to any country to which the U.S. has embargoed or restricted the
export of goods or services, which currently include but are not necessarily limited to Cuba,
Iran, Iraq, North Korea, Sudan and Syria, or to any national of any such country, wherever
located, who intends to transmit or transport the Restricted Components back to such country;
(ii) to any person or entity who you know or have reason to know will utilize the Restricted
Components in the design, development or production of nuclear, chemical or biological
weapons; or (iii) to any person or entity who has been prohibited from participating in U.S.
export transactions by any federal agency of the U.S. government. You warrant and represent
that neither the U.S. Commerce Department, Bureau of Export Administration nor any other
U.S. federal agency has suspended, revoked or denied your export privileges.
Contractor/Manufacturer is Zebra Technologies Corporation, 333 Corporate Woods Parkway,
Vernon Hills, Illinois 60061.
11. Accessing Services Using the Software. Your use of any service accessible using
the Software is not covered by this EULA and may be governed by separate terms of use,
conditions or notices. Zebra and its suppliers and licensors hereby disclaim any such liability
for any such services accessed.
12. Disclaimer. ZEBRA SUPPLIES THE SOFTWARE AS IS AND WITH ALL FAULTS
AND DOES NOT MAKE ANY WARRANTIES WHATSOEVER, EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO WARRANTIES CONCERNING THE SOFTWARE
OR ANY APPLICATION, OPERATION OR USE THEREOF, THE OUTPUT OR THE
DATA GENERATED BY THE OPERATION OR USE THEREOF, OR ANY SUPPORT
SERVICES RENDERED WITH RESPECT THERETO. ZEBRA HEREBY EXCLUDES
ALL IMPLIED WARRANTIES TO THE MAXIMUM EXTENT AUTHORIZED BY LAW,
INCLUDING, SPECIFICALLY, ANY IMPLIED WARRANTY ARISING BY STATUTE OR
OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE,
ALL IMPLIED WARRANTIES OF MERCHANTABILITY, OR OF MERCHANTABLE
QUALITY, OR OF FITNESS FOR ANY PURPOSE, PARTICULAR, SPECIFIC OR
OTHERWISE, OR OF TITLE, OR OF NONINFRINGEMENT. SOME JURISDICTIONS
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES, SO
THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. WHEN THE
IMPLIED WARRANTIES ARE NOT ALLOWED TO BE EXCLUDED IN THEIR
ENTIRETY, THEY WILL BE LIMITED TO THE DURATION OF NINETY (90) DAYS.
WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, ZEBRA DOES NOT
WARRANT THAT THE OPERATION OF THE SOFTWARE WILL BE UNINTERRUPTED
OR ERROR FREE. To the extent that the Software covered by this EULA includes emulation
libraries, such emulation libraries do not work 100% correctly or cover 100% of the
functionality of the printer language being emulated, are offered “as is” AND WITH ALL
FAULTS, AND ALL THE DISCLAIMERS AND LIMITATIONS CONTAINED IN THIS
PARAGRAPH AND THIS AGREEMENT APPLY TO SUCH EMULATION LIBRARIES.
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13. Limitation of Liability and Damages. ZEBRA DOES NOT ASSUME
RESPONSIBILITY FOR ANY SPECIFIC APPLICATION OF THE SOFTWARE OR FOR
COMPATIBILITY WITH OTHER SOFTWARE OR EQUIPMENT. TO THE FULL
EXTENT ALLOWED BY LAW, ZEBRA EXCLUDES FOR ITSELF AND ITS LICENSORS
AND SUPPLIERS ANY LIABILITY FOR ANY DAMAGES, INCLUDING WITHOUT
LIMITATION DIRECT, CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL,
EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE
OR PROFITS, LOSS OF BUSINESS, DAMAGE TO GOODWILL, LOSS OF
INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE,
PERFORMANCE, FAILURE, OR INTERRUPTION OF ANY PRODUCTS, PARTS OR
SOFTWARE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT
LIABILITY OR OTHERWISE, EVEN IF ZEBRA OR ANY LICENSOR OR SUPPLIER
HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE
MAXIMUM EXTENT AUTHORIZED BY LAW, THIS DISCLAIMER OF LIABILITY
FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN
SHALL FAIL OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL, CONSEQUENTIAL OR
OTHER DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY
TO YOU. WHEN LIABILITY FOR DAMAGES IS NOT ALLOWED TO BE LIMITED OR
EXCLUDED IN ITS ENTIRETY, ZEBRA LIMITS ITS LIABILITY TO REPAIR,
REPLACEMENT, OR, AT ZEBRA'S OPTION, REFUND OF THE PRICE OF THE
SOFTWARE.
14. Zebra Suppliers and Licensors. Any release, disclaimer or limitation of Zebra's
liability or damages pursuant to this Agreement shall be construed, in addition to Zebra's
benefit, also to the benefit of Zebra's suppliers, licensors, employees, and contractors and,
without limiting any other defenses that such suppliers, licensors, employees and contractors
may have, you agree to release such parties from liability or damages in accordance with such
release, disclaimer, or limitation of liability or damages to the same extent that such provisions
apply to Zebra.
15. Governing Law. To the maximum extent permitted by law, the laws of the State of
Illinois, U.S.A., without reference to its conflict of laws provisions, will apply to this
Agreement. You irrevocably agree to submit to the exclusive jurisdiction and venue of the
state or federal courts in the State of Illinois in the event of any litigation involving this
Agreement or the Software. You agree that you shall not assert any claim that you are not
subject to the jurisdiction of such courts, that the venue is improper, that the forum is
inconvenient or any similar objection, claim or argument. Zebra may, in its sole discretion,
choose to resolve any controversy or dispute between you and Zebra concerning this
Agreement, or the existence, validity, breach or termination thereof, whether during or after
the term by binding arbitration in accordance with the Commercial Arbitration Rules of the
American Arbitration Association (“AAA”), as modified or supplemented under this Section
15, by providing notice to you. In the event that Zebra provides such notice, you hereby waive
any right to institute a court or other dispute resolution proceeding with respect to such
controversy or dispute and acknowledge arbitration in accordance with this Section 15 as the
sole and exclusive means of resolving such controversy or dispute. The arbitration proceeding
will take place in Chicago, Illinois and be conducted in the English language. The arbitration
panel will consist of 3 arbitrators, one arbitrator appointed by each party and a third neutral
arbitrator appointed by the two arbitrators designated by the parties. Any communication
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between a party and any arbitrator will be directed to the AAA for transmittal to the arbitrator.
The parties expressly agree that the arbitrators will be empowered to, at either party’s request,
grant injunctive relief. The arbitral award will be the exclusive remedy of the parties for all
claims, counterclaims, issues or accountings presented or pleaded to the arbitrators. Judgment
upon the arbitral award may be entered in any court that has jurisdiction thereof. Any
additional costs, fees or expenses incurred in enforcing the arbitral award will be charged
against the party that resists its enforcement. Nothing in this Section will prevent Zebra from
seeking interim injunctive relief against you or filing an action against you to collect unpaid
and past due amounts in any court of competent jurisdiction.
16. Injunctive Relief. You acknowledge that, in the event you breach any provision of this
Agreement, Zebra will not have an adequate remedy in money or damages. Zebra shall
therefore be entitled to obtain an injunction against such breach from any court of competent
jurisdiction immediately upon request without posting bond. Zebra's right to obtain injunctive
relief shall not limit its right to seek further remedies.
17. Entire Agreement. This Agreement constitutes the entire understanding and
agreement of the parties and supersedes any and all prior or contemporaneous representations,
understandings and agreements between the parties with respect to the subject matter of this
Agreement. If any provision of this Agreement is held invalid, the remainder of this
Agreement shall continue in full force and effect.
18. Assignment. You may not assign this Agreement or any of your rights or obligations
hereunder (by operation of law or otherwise) without the prior written consent of Zebra. Zebra
may assign this Agreement and its rights and obligations without your consent. Subject to the
foregoing, this Agreement shall be binding upon and inure to the benefit of the parties to it and
their respective legal representatives, successors and permitted assigns.
19. Modification. No modification of this Agreement shall be binding unless it is in writing
and is signed by an authorized representative of the party against whom enforcement of the
modification is sought.
20. Waiver. The failure by a party to exercise any right hereunder shall not operate as a
waiver of such party's right to exercise such right or any other right in the future.
21. QUESTIONS. Should you have any questions, or if you desire to contact Zebra for any
reason, please contact the Zebra subsidiary serving your country, or write:
Zebra Technologies International, LLC
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061
Effective February 2006.
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Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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Index
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configuration
E
configuration label
continuous media
control panel
F
factory defaults
FEED button
cutter
fonts
fuses
D
data source
G
direct thermal mode
H
display language
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I
M
interfaces
media
IP settings
L
media loading
label top
media sensor
memory card installation
label-available sensor
language
LCD messages
list settings
N
network configuration label
loading
non-continuous media
O
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printer settings
P
parallel port
passwords
PAUSE button
PCMCIA card
Peel-Off mode
platen roller
power
print configuration label
print modes
printhead
print quality
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R
S
scratch test
restore
Rewind mode
ribbon
sensor profile calibration
sensors
serial port
ribbon sensor
setup
Setup mode
roll media
RTC (real-time clock) setting
shipping
snap plate
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specifications
transmissive sensor
troubleshooting
types of media
U
T
W
tag stock
Wireless Print Server settings
Tear-Off mode
thermal transfer mode
top of label
Z
Zebra Programming Language (ZPL)
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Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061.3109 U.S.A.
Telephone: +1 847.793.2600
Facsimile: +1 847.913.8766
Zebra Technologies Europe Limited
Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
Telephone: +44 (0) 1494 472872
Facsimile: +44 (0) 1494 450103
Zebra Technologies Asia Pacific, LLC
16 New Industrial Road
#05-03 Hudson TechnoCentre
Singapore 536204
Telephone: +65 6858 0722
Facsimile: +65 6885 0838
Part Number: 11342L-001 Rev. A
© 2006 ZIH Corp.
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