ZANUSSI
User
Manual
Washing
Machine
ZWG1100M
ZWG1120M
ZWG1140M
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If volatile cleaning fluids are used, care should be
taken to ensure that the fluid is removed from the
garment before placing in the machine.
• Never pull the power supply cable to remove the
plug from the socket; always take hold of the plug
itself.
• Never use the appliance if the power supply cable,
the control panel, the working surface or the base
are damaged so that the inside of the washing
machine is accessible.
• All packing and transit bolts must be removed
before use. Serious damage can occur to the
product and to property if this is not adhered to.
See relevant section in the user manual.
• After having installed the appliance, check that it is
not standing on the inlet and drain hose and the
worktop is not pressing the electrical supply cable
against the wall.
• If the machine is situated on a carpeted floor,
please adjust the feet in order to allow air to
circulate freely under the appliance.
• Always be sure, that there is no water leakage
from hoses and their connections after the
installation.
• If the appliance is installed in a location subject to
frost, please read the “dangers of freezing” chapter.
• Any plumbing work required to install this appliance
should be carried out by a qualified plumber or
competent person.
• Any electrical work required to install this appliance
should be carried out by a qualified electrician or
competent person.
Child safety
• This appliance is not intended for use by person
(including children) with reduced physical sensory
or mental capabilities or lack of experience and
knowledge unless they have been given
supervision or instruction concerning use of the
appliance by a person responsible for their safety.
• The packaging components (e.g. plastic film,
polystyrene) can be dangerous to children - danger
of suffocation! - Keep them out of children’s reach!
• Keep all detergents in a safe place out of children’s
reach.
• Make sure that children or pets do not climb into
the drum. To prevent children and pets becoming
trapped inside the drum this machine incorporates
a special feature.
Use
• This appliance is designed for domestic use. It
must not be used for purposes other than those for
which it was designed.
• Only wash fabrics which are designed to be
machine washed.Follow the instructions on each
garment label.
• Do not overload the appliance. See the Washing
Programme Table.
• Before washing, ensure that all pockets are empty
and buttons and zips are fastened. Avoid washing
frayed or torn articles and treat stains such as
paint, ink, rust, and grass before washing.
Underwired bras must NOT be machine washed.
• Garments which have been in contact with volatile
petroleum products should not be machine
washed.
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3
Product description
The detergent
compartment
The control panel
Quick Guide
1. Install the washing machine
2. Load the laundry
3. measure out the detergent
Door handle
Basket
4. Close the machine door
5. Put down (hang up) the drain pipe
6. Turn on the water tap
7. Plug the power supply
8. Select the desired programme
9. Press the [start/pause] key
Service panel Filter door
«MAX»
Detergent dispenser drawer
Compartment for detergent used for
prewash and soak phase or for stain
remover used during the stain action phase
(if available). The prewash and soak
detergent is added at the beginning of the
wash programme. The stain remover is
added during the stain action phase.
Compartment for powder or liquid
detergent used for main wash. If using liquid
detergent pour it just before starting the
programme.
Compartment for liquid additives (fabric
softener, starch).
Main wash detergent
Pre-wash detergent
Follow the product manufacturer’s
recommendations on quantities to use and
do not exceed the «MAX» mark in the
detergent dispenser drawer. Any fabric
softener or starching additives must be
poured into the compartment before starting
the wash programme.
Special additive
4
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Control panel
1
2
3
4
9
8
7
6
5
1
6
7
8
9
Display
DELAY START button
SPIN button
2
OPTIONS button
3
4
5
Programme selector dial
START/PAUSE button
TEMPERATURE button
SOIL LEVEL button
ADDITIONAL CHILD LOCK button
Display
• The corresponding lights (pre wash, washing,
START/PAUSE button
• «Start/Pause» button, has the start and pause
function. When this button is pressed continuously,
this machine is switched between start and
pause.
rinse, spin) will flash when the washing proceeds
to each step during the washing process.
• The «DELAY» will light when the delay programme
is selected and it will display the delay time. It will
start the programme after [xx] hours.
• After the washing procedure is began, [REMAIN]
will be lightened, and the displayed time indicates
that the washing will be finished within [xxx] time.
• When the child lock function is selected, «CHILD
LOCKED» will be light up.
SOIL LEVEL button
• You can select according to the soil level of the
laundry.
TEMPERATURE button
• This button is used to adjust the wash temperature.
You can select different water temperature or no
heating by pressing the button repeatedly.
• When the door is at the lock state, «DOOR
LOCKED» will be light up. The door can be opened
only after the light turns off.
SPIN SPEED button
• By pressing this button you can change the spin
speed of the selected programme or to select
Rinse Hold option.
OPTIONS button
• In order to get better care of your clothes you can
select the extra rinse or pre wash function.
DELAY START button
Programme selector dial
• This button is used for delay wash. You can get
0-24 hours through pressing this key contimuously.
The delay time means the wash will begin in «xx»
hours.
• So your clothes have a more efficient and clean
wash different wash cycles can be selected
depending on the users needs.
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Additional child lock.
• There is an additional, selectable child safety
feature. To select it, press button 5 for three
seconds. The Child Lock button also locks the
Start/Pause button. An English text and the image
of the head of a child appear in the display when
the lock is activated.
You can now also press the Pause button without
anything happening.
There will just be an error beep. When the
programme has finished, the door can be opened,
but to select the next wash you need to press the
Child Lock button once more to cancel the child
lock.
Turning the machine off and then on again will not
cancel the child lock, so it can be left permanently
locked.
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Washing Programmes for ZWG1100M-ZWG1120M
e v i s n e t n I r u o l o C
r a e w s d i K
7
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Washing Programmes for ZWG1140M
e v i s n e t n I r u o l o C
r a e w s d i K
8
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Helpful hints and tips
Sorting out the laundry
Ink: depending on the type of ink, moisten the fabric
first with acetone*, then with acetic acid; treat any
residual marks on white fabrics with bleach and then
rinse thoroughly.
Tar stains: first treat with stain remover, methylated
spirits or benzine, then rub with detergent paste.
Detergents and additives
Good washing results also depend on the choice of
detergent and use of the correct quantities to avoid
waste and protect the environment.
Although biodegradable, detergents contain
substances which, in large quantities, can upset the
delicate balance of nature.
Follow the wash code symbols on each garment label
and the manufacturer’s washing instructions. Sort the
laundry as follows: whites, coloureds, synthetics,
delicates, woollens.
Before loading the laundry
Never wash whites and coloureds together. Whites
may lose their «whiteness» in the wash.
New coloured items may run in the first wash; they
should therefore be washed separately the first time.
Button up pillowcases, close zip fasteners, hooks and
poppers. Tie any belts or long tapes.
Remove persistent stains before washing.
Rub particularly soiled areas with a special detergent
or detergent paste.
The choice of detergent will depend on the type of
fabric (delicates, woollens, cottons, etc.), the colour,
washing temperature and degree of soiling.
All commonly available washing machine detergents
may be used in this appliance:
Treat curtains with special care. Remove hooks or tie
them up in a bag or net.
Removing stains
Stubborn stains may not be removed by just water
and detergent. It is therefore advisable to treat them
prior to washing.
• powder detergents for all types of fabric
• powder detergents for delicate fabrics (60°C max)
and woollens
Blood: treat fresh stains with cold water. For dried
stains, soak overnight in water with a special
detergent then rub in the soap and water.
Oil based paint: moisten with benzine stain remover,
lay the garment on a soft cloth and dab the stain;
treat several times.
Dried grease stains: moisten with turpentine, lay the
garment on a soft surface and dab the stain with the
fingertips and a cotton cloth.
Rust: oxalic acid dissolved in hot water or a rust
removing product used cold. Be careful with rust
stains which are not recent since the cellulose
structure will already have been damaged and the
fabric tends to hole.
• liquid detergents, preferably for low temperature
wash programmes (60°C max) for all types of fabric,
or special for woollens only.
The detergent and any additives must be placed in
the appropriate compartments of the dispenser
drawer before starting the wash programme.
If using liquid detergents, a programme without
prewash must be selected.
Your appliance incorporates a recirculation system
which allows an optimal use of the concentrated
detergent.
Follow the product manufacturer’s recommendations
on quantities to use and do not exceed the «MAX»
mark in the detergent dispenser drawer.
Quantity of detergent to be used
Mould stains: treat with bleach, rinse well (whites
and fast coloureds only).
Grass: soap lightly and treat with bleach (whites and
fast coloureds only).
The type and quantity of detergent will depend
on the type of fabric, load size, degree of soiling
and hardness of the water used.
Follow the product manufacturers’ instructions
on quantities to use.
Use less detergent if:
• you are washing a small load
• the laundry is lightly soiled
• large amounts of foam form during washing.
Ball point pen and glue: moisten with acetone*, lay
the garment on a soft cloth and dab the stain.
Lipstick: moisten with acetone as above, then treat
stains with methylated spirits. Treat any residual
marks with bleach.
Red wine: soak in water and detergent, rinse and
treat with acetic or citric acid, then rinse. Treat any
residual marks with bleach.
* do not use acetone on artificial silk.
9
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Degrees of water hardness
Water hardness is classified in so-called
«degrees» of hardness. Information on hardness
of the water in your area can be obtained from
the relevant water supply company, or from your
local authority. If the water hardness degree is
medium or high we suggest you use a water
softener, following the manufactures
instructions.
When the degree of hardness is soft, re-adjust
the quantity of the detergent.
First Use
• Ensure that the electrical and water connections
comply with the installation instructions.
• Remove any material from the drum.
• Run a cotton cycle at the highest temperature
without any laundry in the machine, to remove any
manufacturing residue from the drum and tub. Pour
1/2 a measure of detergent into the main wash
compartment and start the machine.
Personalization
Acoustic signals
You can activate it as follow:
1. Press button 4 to start the washing programme.
2. Press button 5 for three seconds to activate the
The machine is provided with an acoustic device,
which sounds in the following cases:
• at the end of the cycle
safety device
.
• if there is a fault.
It is not possible deactivate the acoustic signal.
Now, it will be impossible to change any other
programme or option.
Child safety lock
This device permits you to leave the appliance
unattended so you do not need to worry that children
might be injured by or cause damage to the
appliance. This function remains enabled also when
the washing machine is not working.
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Daily Use
Load the laundry
With this button you can select an additional Prewash
or an additional Rinse or both.
Open the door by
carefully pulling the door
handle outwards. Place
the laundry in the drum,
one item at a time,
shaking them out as much
as possible. Close the
door.
When this button is pressed, the corresponding pilot
light illuminates. When it is pressed again, the pilot
light goes out.
Start the programme by pressing button 4
To start the selected programme, press this button.
The icon
illuminates to indicate that the appliance
starts operating and the door is locked.
If you have chosen a delayed start, the machine will
begin the countdown.
Measure out the detergent and the fabric softener
Pull out the dispenser drawer until it stops. Measure
out the amount of detergent required, pour it into the
main wash compartment or in the appropriate
compartment if the selected programme/option it
requires (see more details in «Detergent dispenser
drawer»).
If required, pour fabric softener into the compartment
marked (the amount used must not exceed the
«MAX» mark in the drawer). Close the drawer gently.
Select the Delay Start by pressing button 6
Before you start the programme, if you wish to delay
the start, press this button to select the desired delay.
The selected delay time value will appear on the
display for a few seconds, then the duration of the
programme will appear again. By pressing this button,
the washing programme can be delayed by 1 hour up
to a maximum of 24 hours.
You must select this option after you have set the
programme and before you start the programme.
You can cancel or modify the delay time at any
moment, before you press button 4.
Select the required programme by means of the
programme selector dial (3)
Turn the programme selector dial to the required
programme.
The selector dial can be turned either clockwise or
anticlockwise.
Selecting the delay start:
1. Select the programme and the required options.
2. Select the delay start by pressing button 6.
3. Press button 4:
- the machine starts its hourly countdown.
- the programme will start after the selected delay
has expired.
Turn the selector dial to position O to reset the
programme or to switch the machine off.
At the end of the programme the selector dial must be
turned to position O, to switch the machine off.
Important! If you turn the programme selector dial to
another programme when the machine is working, the
machine will not perform the new selected
programme.
Select the spin speed by pressing button 7
When selecting a programme, the appliance
proposes automatically a suggested spin speed for
that programme. (See «Washing programmes» for
the maximum allowed spin speed).
Press this button repeatedly to change the spin
speed, if you want your laundry to be spun at a
different speed. The relevant pilot light illuminates.
Select the available options by pressing buttons 2
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3. Reduce the spin speed if needed, by pressing the
relevant button.
4. Press button 4.
At the end of the programme, the door is released,
after few minutes, and can be opened. Turn the
programme selector dial to O to switch the machine
off.
Cancelling the Delay Start after having started the
programme:
1. Set the washing machine to PAUSE by pressing
button 4.
2. Press button 6repeatedly until the display shows 0'.
3. Press button 4 again to start the programme.
Important!
• The door will be locked throughout the delay time.
If you need to open the door, you must first set the
washing machine to PAUSE by pressing button 4
and wait a few minutes before opening the door.
After you have closed the door, press the same
button again.
Remove the laundry from the drum and carefully
check that the drum is empty. If you do not intend to
carry out another wash, close the water tap. Leave
the door open to prevent the formation of mildew and
unpleasant smells.
Stand-By:
Important! The Delay Start cannot be selected with
the draining programme.
1. Once the programme has finished after a few
minutes the energy saving system will be enabled.
The brightness of the display and the indicator pilot
lights are off.
2. If the appliance is switch on but in PAUSE, only the
brightness of the display is off.
Altering an option or a running programme
It is possible to change some options before the
programme carries them out.
Before you make any change, you must pause the
washing machine by pressing button 4.
Changing a running programme is possible only by
resetting it. Turn the programme selector dial to O
and then to the new programme position. Start the
new programme by pressing button 4 again.
The washing water in the tub will be not emptied out.
By pressing any button the appliance will come out of
the energy saving status.
Interrupting a programme
Press the button 4 to interrupt a programme which is
running.
Press the button again to restart the programme.
Cancelling a programme
Turn the selector dial to O to cancel a programme
which is running, and wait few minutes to open the
door (it is possible only if in the tub there is not
water).
At the end of the programme
The machine stops automatically.
The blinking zero appears on the display.
If a programme or an option that ends with water left
in the tub has been selected, the door is locked to
indicate that the water must be emptied out before
opening the door.
Follow the below instructions to empty out the water:
1. Turn the programme selector dial to O.
2. Select the draining or spinning programme.
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Care and cleaning
Warning! You must DISCONNECT the appliance
from the electricity supply, before you can carry
out any cleaning or maintenance work.
Cleaning the pump
Important!
According to the soil level within the cycles and the
frequency of the cycles, you have to inspect and
clean the filter regularly.
Descaling
The water we use normally contains lime. It is a good
idea to periodically use a water softening powder in
the machine.
Do this separately from any laundry washing, and
according to the softening powder manufacturer's
instructions.
The pump should be inspected if:
• the machine does not empty and/or spin;
• the machine makes an unusual noise during
draining due to objects such as safety pins, coins
etc. blocking the pump.
Proceed as follows:
1 disconnect the appliance;
2 if necessary wait until the water has cooled down.
This will help to prevent the formation of lime
deposits.
External cleaning
Clean the exterior cabinet of the appliance with soap
and water only, and then dry thoroughly.
3
Open the pump
door. Place a
container close to the
pump to collect any
spillage.
Cleaning the dispenser drawer
The washing powder and additive dispenser drawer
should be cleaned regularly.
Press
1
Pump cover
4 When no more water comes out, unscrew the
pump cover and remove it. Always keep a rag nearby
to dry up spillage of water when removing the cover.
2
Clean
Pull out at the same time
3
Flush it out under a tap, to remove any traces of
accumulated powder.
5 Remove any objects from the pump impeller by
rotating it.
6 Screw the pump cover fully in.
7 Close the pump door.
Cleaning the drawer recess
Havin
g removed the drawer,
use a small brush to
clean the recess ensuring
that all washing powder
residue is removed from
the upper and lower part
of the recess.
Warning!
When the appliance is in use and depending on the
programme selected there can be hot water in the
pump. Never remove the pump cover during a wash
cycle, always wait until the appliance has finished the
cycle, and is empty. When replacing the cover,
ensure it is securely retightened so as to stop leaks
and young children being able to remove it.
Replace the drawer and
run the rinse programme without any clothes in the
drum.
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If you wash rugs, it is compulsory to inspect and
clean the filter.
Frost precaution or emergency emptied out
If the machine is exposed to temperatures below 0°C
or if the water is not discharged, proceed as follows.
1 Pull out the plug from the power socket.
2 Turn off the water tap.
Cleaning the water inlet filters
Important!
If the appliance doesn't fill, takes long to fill with water,
the starting button blinks yellow or the display (if
available) shows the relevant alarm (see chapter
«What to do if...» for more details), check if the water
inlet filters are blocked.
To clean the water inlet filters:
• Turn off the water tap.
• Unscrew the hose
3 Unscrew the inlet hose.
4 Place a bowl on the floor and place the end of the
inlet and drain hoses into it. The water should drain
by gravity into the bowl.
5 Select and run a draining programme.
6 Clean the pump if necessary as previously
described.
7 Screw the water inlet hose back on.
8 When you intend to start the machine up again,
make sure that the room temperature is above
0°C.
from the tap.
• Clean the filter in the
hose with a stiff brush.
• Screw the hose back onto the tap. Make sure the
connection is tight.
• Unscrew the hose from the machine. Keep a rag
nearby because some water may flow.
• Clean the filter in the valve with a stiff brush or with
the piece of cloth.
• Screw the hose back to the machine and make sure
the connection is tight.
• Turn on the water tap.
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What to do if.....
Certain problems are due to lack of simple
maintenance or oversights, which can be solved
easily without calling out an engineer.
Before contacting your local Service Centre, please
carry out the checks listed below.
Possible Cause / Solution
Malfunction
Close the washing machine's door.
Press the ▽Start/Pause▼key.
The washing machine does not work
Water leakage
Correctly connect the inlet water pipe.
The spin of the clothes is abnormal
Reload and distribute the laundry evenly in the drum.
There is the peculiar smell in the wa-
shing machine
Run a Self-clean cycle without any clothes.
No fault-water is under the visible area.
No water is visible in the drum
There is the remaining water in the
softener's box
No fault- the effect of the softener will not be affected.
The water-fast component of the non-phosphorus
detergent will be left on the clothes to form into spot.
Please select «Rinse&Spin» programme.
The remaining detergent is left on
the clothes
or brush away the fleck after the clothes is dried.
Turn on the water tap.
Check the selection of the procedure.
Check if the water pressure is sufficient.
Reconnect the water inlet pipe.
The washing machine does not fill
Close the washing machine’s door.
Check if the inlet water pipe is bent or blocked.
Make sure the end of the drainage pipe is higher
than the water level inside the machine .
Check if the drainage pipe and waste have been
sealed.
The washing machine fills and drains
at the same time.
Check if the drainage pumps is blocked.
Check if the drainage pipe is bent or blocked.
The washing machine does not drain
Vibration of the washing machine
Check the height of the drainage nozzle, make
sure it is 0.6-1 meter high from the bottom of the
washing machine.
Level the washing machine.
Fasten the footing.
Check if all the delivery bolts have all been removed.
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Possible Cause / Solution
Malfunction
Check if the amount of detergent is excessive,
if it is the specialized detergent for the drum
washing machine.
Dip one scoop of the softener mixed with 1/2 liter
of water to the detergent box II.
Foam spills from the detergent
drawer
Reduce the amount of detergent used next time.
The machine stops when the proce-
dure has not been finished
Power failure or water cut.
The water inside the inner barrel has been drained
but there is still a small amount of water in the
drainage pump and pipe. The drainage pump
continuously work and takes in the air, then there
wil be noise which is normal situation.
The drainage pump is noisy during
operation after the water has been
drained.
The washing machine adds water automatically.
The machine stops for some time
during the wash procedure.
There is too much foam in the tube, the foam is
being drained.
Alarm codes
If the washing machine cannot work normally, a alarm code will appear on the display. Please carry
out the following checks.
Display
Reason
Solutions
Open the water tap, to check if the inlet hose is squashed
or kinked, check if the filter in the inlet valve is blocked or
not; check if the water pressure is too low.
Inlet water
overtime
Overtime of
the drainage
Check if the drain pump is blocked (see page 11).
The door has
not been closed
Check if the door of the washing machine is closed˙check
if the clothes are trapped by the door seal.
Check if the voltage is too high if it is this case, a constant
voltage device is needed.
Voltage is
too high
Try to use again or contact your local service center if the
problem persists.
Others
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If you are unable to identify or solve the problem,
contact our service centre. Before telephoning, make
a note of the model, serial number and purchase date
of your machine. The Service Centre will require this
information.
Technical data
Rated Mains
220-240 V/ 50Hz
150W
Wash power
Spin power
Heat power
360W
495mm
948mm
2000W
Max. Power
2150W
Water pressure
Net weight
0.02MPa~1MPa
65Kg
855mm
Drain method
Spin method
Upper drain
Centrifugal
6Kg
Washing capacity
Maxinum spin speed rpm
1400 (ZWG1140M)
1200 (ZWG1120M)
1000 (ZWG1100M)
595mm
Waterproof Level
Drain Method
IPX4
Upper Drainage
Height from the floor:
60cm minimum,
100cm maximum
Drain Hose
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Installation
Unpacking
Accurate levelling prevents vibration, noise and
displacement of the machine during operation. Never
place cardboard, wood or similar materials under the
machine to compensate for any unevenness in the
floor.
All transit bolts and packing must be removed before
using the appliance.
You are advised to keep all transit devices so that
they can be refitted if the machine ever has to be
transported again.
Unscrew the four bolts
using a spanner.
Slide out the relevant
plastic spacers.
Water inlet
Caution! This appliance must be connected to a
cold water supply.
Fill the holes with the
corresponding plastic
plug caps supplied in the
bag containing the
Caution! Before connecting up the appliance to
new pipework or to pipework that has not been
used for some time, run off a reasonable amount of
water to flush out any debris that may have collected
Caution! Do not use the hose from your previous
appliance to connect to water supply.
instruction booklet.
Connect the hose to a tap
with a 3/4” thread.
Always use the hose
supplied with the
appliance.
Positioning
Install the machine on a flat
hard floor. Make sure that air
circulation around the machine
is not impeded by carpets, rugs
etc. Check that the machine
does not touch the wall or other
kitchen units. Level the
washing machine by raising or
1
2
lowering the feet. The feet may
be tight to adjust as they
incorporate a self locking nut,
but the machine MUST be level and stable.
Any necessary adjustment can be made with a
spanner.
If necessary, check the
setting with a spirit level.
The other end of the inlet hose which connects to the
appliance can be turned as showed in the picture. Do
not place the inlet hose downwards. Angle the hose to
the left or right depending on the position of your
water tap. Set the hose correctly by loosening the ring
nut. After positioning the inlet hose, be sure to tighten
the ring nut again to prevent leaks.
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Caution! The inlet hose must not be lengthened. If it
is too short and you do not wish to move the tap, you
will have to purchase a new, longer hose specially
designed for this type of use.
Water drainage
The end of the drain hose can be positioned in three
ways:
In a sink drain pipe branch.
This branch must be above the trap so that the bend
is at least 60 cm above the ground.
Hooked over the edge
of a sink using the
plastic hose guide
supplied with the
machine.
In this case, make sure
the end cannot come
unhooked when the
machine is emptying.
Directly into a drain pipe at a height of not less than
60 cm and not more than 90 cm. The end of the drain
hose must always be ventilated , i.e. the inside
diameter of the drain pipe must be larger than the
outside diameter of the drain hose.
The drain hose must not be kinked.
This could be done by
tying it to the tap with a piece of string or attaching it
to the wall.
Electrical connection
Information on the electrical connection is given on
the rating plate on the inner edge of the appliance
door. Check that your domestic electrical installation
can take the maximum load required, also taking into
account any other appliances in use.
to comply with the above safety precaution.
Caution! Should the appliance power supply cable
need to be replaced, this MUST be carried out by
a Service Centre.
The power supply cable must be easily accessible
after installing the machine.
Caution! Connect the machine to an earthed
socket.
Caution! The manufacturer does not accept any
responsibility for damage or injury through failure
Environment concerns
The symbol on the product or on its packaging
indicates that this product may not be treated as
household waste. Instead it should be taken to the
appropriate collection point for the recycling of
electrical and electronic equipment. By ensuring this
product is disposed of correctly, you will help prevent
potential negative consequences for the environment
and human health, which could otherwise be caused
by inappropriate waste handling of this product.
For more detailed information about recycling of this
product, please contact your local council, your
household waste disposal service or the shop where
you purchased the product.
Packaging materials
The materials marked with the symbol are recyclable.
>PE<=polyethylene
>PS<=polystyrene
>PP<=polypropylene
>PAP<=paper
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