BUILT-IN ELECTRIC
DOUBLE OVEN
ZDF490
INSTRUCTION BOOKLET
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CONTENTS
Technical Details .................................................................................................................................... 2
Contents .................................................................................................................................................. 3
Safety ....................................................................................................................................................... 5
Before Installation ........................................................................................................................... 5
During Operation ............................................................................................................................. 5
After Use ......................................................................................................................................... 6
General ........................................................................................................................................... 6
Installation Instructions ......................................................................................................................... 7
Things You Need to Know .............................................................................................................. 7
Warnings ......................................................................................................................................... 7
Things to Note ................................................................................................................................. 7
Getting Things Ready ............................................................................................................................ 7
Choice of Electrical Connection ...................................................................................................... 7
Preparing Cabinet for Fitting Oven ................................................................................................. 7
Recommended Cabinet Dimensions .............................................................................................. 8
How to Finish Unpacking ................................................................................................................ 9
Tools Required ................................................................................................................................ 9
Making the Electrical Connections ....................................................................................................... 9
Preparing Cable .............................................................................................................................. 9
To Remove Cover of Mains Terminal ............................................................................................. 9
Connecting to the Mains Terminal .................................................................................................. 10
Connecting to a Hob or Cooker Point ............................................................................................. 10
Checking Electrical Connections .................................................................................................... 10
Fitting Into The Cabinet ......................................................................................................................... 11
Introduction ............................................................................................................................................. 12
Getting to Know Your Appliance ..................................................................................................... 12
Rating Plate .................................................................................................................................... 13
General Notes on Using the Ovens ................................................................................................ 13
About Condensation and Steam...................................................................................................... 13
Cookware ........................................................................................................................................ 13
The Cooling Fan for the Controls .................................................................................................... 13
Control Panel Indicator Neons ........................................................................................................ 13
Grill and Oven Furniture .................................................................................................................. 14
The Oven Timer ....................................................................................................................................... 15
The Grill ................................................................................................................................................... 19
Uses of the Grill .............................................................................................................................. 19
Selecting the Grill ............................................................................................................................ 19
Things to Note ................................................................................................................................. 19
The Grill Pan and Handle ............................................................................................................... 19
Hints and Tips ................................................................................................................................. 20
Grilling Chart ................................................................................................................................... 20
3
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CONTENTS
The Top Oven ......................................................................................................................................... 21
Uses of the Top Oven .................................................................................................................. 21
Selecting the Top Oven................................................................................................................. 21
Things to Note .............................................................................................................................. 22
To Fit the Top Oven Shelf ............................................................................................................ 22
Hints and Tips .............................................................................................................................. 22
The Main Fan Oven ................................................................................................................................ 23
Uses of the Fan Oven .................................................................................................................. 23
Selecting the Fan Oven ................................................................................................................ 23
Things to Note .............................................................................................................................. 23
To Fit the Main Oven Shelf .......................................................................................................... 23
Hints and Tips .............................................................................................................................. 24
Oven Cooking Chart .............................................................................................................................. 25
Roasting Chart ....................................................................................................................................... 26
Defrosting ............................................................................................................................................... 27
Uses of Defrost Feature ............................................................................................................... 27
Selecting Defrost........................................................................................................................... 27
Things to Note .............................................................................................................................. 27
Hints and Tips .............................................................................................................................. 27
Care and Cleaning ................................................................................................................................. 28
Cleaning Materials ....................................................................................................................... 28
Cleaning the Outside of the Appliance ......................................................................................... 28
Cleaning Inside the Grill/Top and Main Oven Compartment ....................................................... 28
Cleaning the Top Oven Roof ........................................................................................................ 28
Cleaning the Shelves, Wirework Runners and Grill/Oven Furniture ............................................ 29
To Remove the Wirework Runners .............................................................................................. 29
Cleaning Between the Outer and Inner Door Glass...................................................................... 30
Replacing the Oven Light Bulb ..................................................................................................... 30
Something Not Working? ..................................................................................................................... 31
Service and Spare Parts ....................................................................................................................... 32
Guarantee Conditions ........................................................................................................................... 33
Notes ....................................................................................................................................................... 34
4
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SAFETY
THESE WARNINGS ARE PROVIDED IN
THE INTERESTS OF YOUR SAFETY.
ENSURE THAT YOU UNDERSTAND
THEM ALL BEFORE INSTALLING OR
USING THE APPLIANCE.
DURING OPERATION
Do not use this appliance if it is in
contact with water. Never operate
it with wet hands.
This appliance is designed to be
operated by adults. Young children
must not be allowed to tamper
with the appliance or play with the
controls.
PLEASE
READ
CAREFULLY
During use the appliance becomes
Hot. Care should be taken to
BEFORE INSTALLATION
avoid
touching
the
heating
elements inside the oven.
This appliance is heavy and care
must be taken when moving it.
CAUTION: Accessible parts may
be hot when the grill is in use.
Young children should be kept
away.
Ensure that all packaging, both
inside and outside the appliance,
has been removed before the
appliance is used.
Take great care when heating fats
and oils, as they will ignite if they
become too hot.
Do not try to lift or move the
appliance by pulling the door
This appliance has been designed
for cooking edible foodstuffs only,
and must not be used for any
other purposes.
handles.
Refer to installation
instructions.
The appliance must be installed
according to the instructions
supplied.
Never place plastic or any other
material which may melt in the
oven or on the hob.
All electrical installation work must
be undertaken by
a
qualified
electrician/competent person.
Ensure cooking utensils are large
enough to contain foods to prevent
spillages and boil overs.
It is dangerous to alter or modify
the specifications of the appliance
in any way.
Take
recommendations
care
to
follow
given
the
for
tending the food when grilling. Use
the handle provided in the
recommended way. See page 19.
Do not allow young children to
play with any part of the
packaging.
Always use oven gloves to
remove and replace food in the
oven. Accessible parts around the
oven vents will become hot when
the oven is in use.
After installation, please dispose of
the packaging with due regard to
safety and the environment, your
local authority can arrange this.
5
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Ensure that you support the grill
pan when it is in the withdrawn or
partially withdrawn position.
Do not leave utensils containing
foodstuffs, e.g. fat or oil in or on
the appliance in case it is
inadvertently switched on.
Ensure that all vents are left
unobstructed to ensure ventilation
of the oven cavity.
Cookers and hobs become very
hot, and retain their heat for a long
period of time after use. Children
should be kept well away from the
appliance until it has cooled.
You must ensure that the grill
control is in the ‘OFF’ position
when the timer control has been
set for automatic cooking.
GENERAL
Under no circumstances should
any repairs be carried out by an
inexperienced person as this may
Ensure the anti-tilt shelves are put
in place correctly. Refer to
instructions on pages 22 and 23.
cause
injury
or
serious
malfunction.
Never line any part of the
appliance with foil. Do not allow
heatproof cooking material, e.g.
roasting bags, to come into contact
with oven elements.
This appliance should be serviced
by an authorised Service Engineer
and only genuine-approved spare
parts should be used. Details of
repair and servicing arrangements
are supplied on page 32 of this
book.
Always stand back from the
appliance when opening the oven
door to allow any build up of steam
or heat to release.
Do not stand on the appliance or
on the open oven door.
Stand clear when opening the drop
down oven door. Do not allow it to
fall open – support it using the
door handle, until it is fully open.
Do not hang towels, dishcloths or
clothes from the appliance or its
handle. They are a safety hazard.
Never leave the appliance
unattended when the oven
doors are open.
Always allow the cooling fan to
cool the appliance down before
switching off at the wall prior to
carrying out any cleaning or
maintenance work.
Do not place sealed cans or
aerosols inside the oven. They
may explode if they are heated.
Only clean this appliance in
accordance with the instructions
given in this book.
AFTER USE
Ensure that all control knobs are in
the OFF position when not in use.
Your safety is of paramount importance.
Therefore, if you are unsure about any of
the meanings of these WARNINGS
contact the:
For hygiene and safety reasons
this appliance should be kept
clean at all times. A build-up of
fats or other foodstuffs could
result in a fire, especially in the
grill pan.
Customer Care Department
Telephone 0870 5 727727
6
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INSTALLATION INSTRUCTIONS
a) By connecting the appliance to a cooker point
(having a double pole isolating switch with at
least 3mm contact separation in all poles and
neutral) and protected with a fuse or miniature
circuit breaker at your mains fuse box.
THINGS YOU NEED TO KNOW
WARNINGS
S This appliance must be installed by a qualified
electrician/competent person. Safety may be
impaired if installation is not carried out in
accordance with these instructions.
Subject to Regional Electricity Companies
regulations if you wish to connect the oven
and hob to the power supply you may use
one of the following two methods:-
S This appliance must be earthed.
S Do not remove the screws from the earth tab
extending from the oven mains terminal block
(Fig. 6).
b) By connecting the appliance together with a
hob directly to a cooker point(s). Having a
double pole isolating switch with at least 3mm
contact separation in all poles and neutral.
S Before connecting the appliance make sure
that the voltage of your electricity supply is the
same as that indicated on the rating plate. This
is situated on the lower front frame of the
appliance and can be seen upon opening the
top cavity door. Alternatively the rating plate
may also be found on the back or top of some
models (where applicable).
c) If you wish to connect an oven and a hob to a
cooker point you can by connecting the oven
and hob separately to the cooker point. Oven
and hob units should be separately connected
to a cooker point. See Fig. 1.
S Do not alter the electrical circuitry of this
appliance.
THINGS TO NOTE
S This appliance is designed to be fitted in
cabinets of the recommended dimensions as
shown (Fig. 2).
S If your cabinet interior dimension is between
565-570mm the oven may still be fitted.
However a minor modification to the cabinet
will be required to reduce the aperture size
down to 560-565mm. To allow the product to
be securely screwed into the cabinet.
Fig. 1
NOTE: It is good practice to :
S The dimensions given provide adequate air
circulation around the unit within the cabinet,
ensuring compliance with BS EN60-335.
S Enquiries regarding the installation of the
cooker point, if required, should be made to
your Regional Electricity Company to ensure
compliance with their regulations.
S The cooker socket switch should be outside
the cabinet but within 2m of the appliance to
make it accessible to switch off the appliance
in case of an emergency.
S Fit an Earth Leakage Circuit Breaker to your
house wiring.
S Wire your appliance to the latest IEE
regulations.
PREPARING CABINET FOR FITTING OF OVEN
S Make sure that the cabinet is the correct size
for the appliance to be fitted (Ref. Fig. 2).
S If the cabinet is between 565-570mm, then the
cabinet should be modified so that at the screw
fixing points the recommended dimension of at
S To protect the hands, wear gloves when lifting
the oven into its housing.
NOTE: HOUSE CIRCUIT
least 560-565mm is maintained.
The
modification should ideally be localised to
ensure that after screw fitment the oven is
securely fixed into position.
Earth leakage and continuity tests must be carried
out before the appliance is connected to the mains
supply and re-checked after fitting.
S The cabinet must be stable and level securing
it to the wall or floor. If necessary, make
arrangements to ensure the shelf upon which
the oven will rest is level.
GETTING THINGS READY
CHOICE OF ELECTRICAL CONNECTION
S There are three possible ways to connect your
appliance. In each case the appliance should
be operated using at least 6mm2 twin core and
earth PVC insulated multicore cable. Please
choose from the most appropriate after reading
the different methods:-
S When the appliance is installed ensure a
minimum gap of 2mm is maintained between
the trim on the bottom edge of the appliance,
and any corresponding door / panel.
7
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RECOMMENDED CABINET DIMENSIONS (IN MILLIMETRES)
Cross section
through cabinet
showing oven
positioned
Fig. 2 Built In Installation
8
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HOW TO FINISH UNPACKING
S Carefully score down from each of the cable
sheathing along the length of the bare earth
wire (if a cut was made along the length of the
live or neutral wires, it might cut into their
sheathing) to the cuts already made.
S Place appliance next to the cabinet in which it
will be installed.
S Remove the appliance packing except for
bottom tray which should be left in position
until the appliance is ready to be fitted into its
cabinet.
S Carefully prise open the sheathing at each end
of the cable to expose the encased wiring.
TO REMOVE COVER OF MAINS
TERMINAL
S Ensure the owner is given these operating
instructions.
From the rear of the appliance, remove mains input
terminal cover to gain access to terminal block.
TOOLS REQUIRED
The following tools will be needed and it helps to
assemble them before starting to install your oven:
S First remove retaining screw with pozidrive
screwdriver. See Fig. 3.
A terminal screwdriver (3mm wide blade)
A pozidrive screwdriver
Pliers
Wirestrippers
Knife
Sidecutters
Adhesive tape
Tape Measure
MAKING THE ELECTRICAL
CONNECTIONS
Fig. 3
Important: Switch off at mains, miniature
circuit breaker and if appropriate, remove
fuse before commencing any electrical work.
S Prise cover loose using screwdriver in position
(1) then lever off with screwdriver in position
(2) at either side. See Fig. 4.
PREPARING CABLE
We recommend you use a new length of cable to
ensure your safety.
S Ensure you have the correct length of cable
appropriate to the wiring method you are using.
When fitting new cable allow sufficient cable
for removal of the unit at a later date, should it
be necessary.
S Score, but do not cut through, around the
sheathing with a knife 100mm (4in) from each
end of the cable and break through to the
encased wires by bending the cable
backwards and forwards to fatigue the
sheathing.
Fig. 4
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S Lift cover and remove screw from cable clamp.
S Clamp the mains cable securely ensuring 5mm
of the outer insulation is inside the terminal
block and that the wires are not taught but not
so slack as to cause any fouling. See Fig.6.
See Fig. 5.
S Place fuse/miniature circuit breaker in circuit
and switch on at mains.
CONNECTING TO A HOB OR COOKER
POINT
WARNING: THIS APPLIANCE MUST BE
EARTHED
S Either follow in general terms the instructions
for connecting to the terminal block or refer to
the hob suppliers installation instructions.
Fig.5
CONNECTING TO MAINS TERMINAL
Warning: This appliance must be earthed.
Feed the cable through the cabinet and
arrange to route the cable away from the
appliance which may become hot.
S Make connection as shown in Fig. 6 by
proceeding as follows:-
CHECKING ELECTRICAL
CONNECTIONS
S Correct electrical connection can be confirmed
when switching on the appliance as the
electronic timer will be flashing.
NOTE: HOUSE CIRCUIT
Earth leakage and continuity tests must be carried
out before the appliance is connected to the mains
supply and re-checked after fitting.
Fig.6
S Preform wires to the appropriate shape to suit
fitting into the mains terminal block.
S Strip inner insulation on wires using
wirestrippers.
S Twist the bared wires using pliers.
S Cut bared wires 10mm away from the end of
the inner insulation. Where uninsulated Earth
wires are used ensure they are suitably
sheathed to leave 10mm bare wire to fit into
the terminal.
S Clamp bare wires into the relevant terminal
and check they are held by tugging each one
in turn.
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FITTING INTO THE CABINET
IMPORTANT: Ensure that the oven is switched
off at the wall before any further work is carried
out.
S Using a tape measure establish the internal
width of the cabinet. Refer to page 7 if greater
than 565mm.
S Position the appliance in front of the cabinet.
See Fig. 7.
Fig. 7
S Take out all oven furniture before installation to
reduce the weight you need to lift. The oven
door should be taped up to keep it closed
whilst lifting.
S To place the appliance into the cabinetry follow
the procedure below:
S N.B. Two people will be required to carry
out the lifting procedure.
S Do not try to lift or move the appliance by
pulling the door handles.
a) Each person should squat either side of the
appliance.
b) Tilt the appliance so that your hands can
support the underside of the appliance.
c) Keeping your back straight, raise the appliance
to the cabinet by straightening at the knees.
d) Rest the rear underside of the appliance on the
cabinet floor while your hands support the
front.
e) The appliance can be pushed fully into the
cabinet. Take care to avoid fouling the mains
lead.
f) Ensure the appliance is central in the cabinet
and level.
g) Do not remove spacers fitted behind fixing
holes.
h) When the appliance is fully housed screw the
stability screws (supplied with the appliance)
into the side of the cabinet taking care not to
distort the side trims (See Fig 8).
It is
advisable to turn each screw alternatively to
avoid damaging the trims.
Fig. 8
i) Switch on the appliance then refer to the
operating instructions in the following pages.
11
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INTRODUCTION
WARNING: THIS APPLIANCE MUST BE EARTHED
GETTING TO KNOW YOUR APPLIANCE
C
B
F
A
E
D
A
B
C
D
E
F
-
-
-
-
-
-
Top Oven Temperature Control
Top Oven Neon
Top Oven Function Selector
Electronic Timer
Main Oven Temperature Control
Main Oven Neon
12
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INTRODUCTION
RATING PLATE
COOKWARE
This is situated on the lower front frame of the
appliance and can be seen upon opening the top
cavity door. Alternatively the rating plate may also be
found on the back or top of some models (where
applicable).
Baking trays, oven dishes etc., should not be placed
directly against the grid covering the fan at the back
of the oven.
Do not use baking trays larger than 30cm x 35cm
(12” x 14”) as they will restrict the circulation of heat
and may affect performance.
The appliance must be protected by a suitably rated
fuse or circuit breaker. The rating of the appliance is
given on the rating plate.
THE COOLING FAN FOR THE
CONTROLS
Do not remove the rating plate from the appliance
as this may invalidate the guarantee.
The cooling fan comes on immediately when the grill
is switched on and after a short time when either of
the ovens are in use. It runs on after the controls are
switched off until the appliance has cooled. During
the initial period the cooling fan may turn ON and
OFF, this is quite normal.
GENERAL NOTES ON USING THE
OVENS
We suggest that you run the oven elements for 10 –
15 minutes at 220°C to burn off any residue from
their surfaces.
Do not switch off the appliance at its power point
before the cooling fan has cooled the appliance
down.
The procedure should be repeated with the grill for
approximately 5 –10 minutes.
During this period an odour may be emitted, it is
therefore advisable to open a window for ventilation.
CONTROL PANEL INDICATOR NEONS
These lights indicate whether the ovens are switched
ON. The neons also indicate when the set
temperature has been reached.
ABOUT CONDENSATION AND STEAM
They will turn on and off during use to show that the
temperature is being maintained.
When food is heated it produces steam similar to a
boiling kettle. The ovens are vented to allow some of
the steam to escape. However, always stand back
from the appliance when opening the oven door to
allow any build up of steam or heat to release.
If the neons do not operate as the instructions
indicate the controls have been incorrectly set.
Return all controls to zero and reset following the
instructions for the required setting.
If the steam comes into contact with a cool surface
on the outside of the appliance, e.g. a trim, it will
condense and produce water droplets. This is quite
normal and is not caused by a fault on the appliance.
To prevent discolouration, regularly wipe away
condensation and also soilage from surfaces.
13
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GRILL AND OVEN FURNITURE
The following items of grill and oven furniture have
been supplied with the appliance. If you require
replacements of any of the items listed below please
contact your local Service Force Centre, quoting the
relevant part number.
1 grill pan
(311409401)
1 grill pan handle
(311468100)
Note
If you require an additional handle for your grill pan,
this can be ordered from your local Service Force
Centre by quoting part number 311479800\6.
1 grill pan grid
(311419801)
1 meat tin
(311409401)
1 cranked shelf
(for grilling
and top oven
cooking only)
2 straight shelves
(for main oven
cooking)
14
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THE OVEN TIMER
KEY
A
B
C
D
E
F
COOK TIME
END TIME
COUNTDOWN
TIME
C
D
A
B
DECREASE CONTROL
SELECTOR CONTROL
INCREASE CONTROL
G
E
F
G
NOTE:
The time of day must be set before the main oven
will operate manually.
1. SET THE TIME OF DAY
The oven has a 24 hour clock.
When the electricity supply is first switched ON, the
display will show 12.00 and the 'Time' (
indicator neon will flash as Fig. 1.
)
Fig.1.
Fig.2.
Fig.3.
To set the correct time press the increase control
button ( + ) and if necessary, the decrease control
button ( - ) until the correct time on the 24 hour clock
is reached, e.g. 10.00am as Fig.2. The 'Time'
indicator (
go out.
) neon will flash for 5 seconds and then
Note: The increase and decrease control buttons
operate slowly at first, and then more rapidly.
They should be pressed separately.
2. HOW TO SET THE COUNTDOWN
The 'Countdown' gives an audible reminder at the
end of any period of cooking. This cooking period
may be up to 2 hrs 30 mins. It is not part of the
automatic control.
To set, press the Selector Control button (
the 'Countdown' indicator is illuminated (
display reads 0.00 as Fig.3.
) until
) the
To set the correct time duration depress the increase
control ( + ) until the display indicates the interval to
be timed, e.g. 1hr 45 mins as Fig. 4. If necessary
depress the decrease control ( - ) to achieve the
correct time interval.
NOTE: This must be completed within 5 seconds
of first pressing the Selector Control button.
During the operation of the 'Countdown', the
remaining time period will be shown in the display.
Fig.4.
The 'Countdown' will sound intermittently for up to 2
minutes at the end of the timed period. The sound
can be stopped by pressing any button.
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TO CANCEL THE COUNTDOWN
If you change your mind and want to cancel the
'Countdown', press the Selector Control button until
the 'Countdown' indicator (
decrease control ( - ) until 0.00 shows in the display
as Fig. 5. The 'Countdown' indicator ( ) will
) flashes and then the
continue to flash for a few seconds and the return to
the time of day.
3. SETTING THE OVEN TIMER
CONTROL
Fig.5.
The main oven only can be automatically timed.
When using the timer control for the very first time, it
is advisable to let it operate while you are at home.
The displays can be checked to show that it is
operating correctly and you will feel confident to
leave a meal to cook automatically in the future.
A) TO SET THE TIMER TO SWITCH ON
AND OFF AUTOMATICALLY
i) Ensure the electricity supply is switched ON and
that the correct time of day is displayed, e.g.
9.am. as Fig. 6.
ii) Place food in oven
iii) To set the length of cooking time, press the
Selector control button (
indicator is illuminated (
) until the 'Cook Time'
). Press the increase
control ( + ) until the required length of cooking
time is displayed, e.g. 2 hrs 15 mins as Fig. 7. If
necessary depress the decrease control ( - ) until
the correct time interval is achieved.
Fig.6.
The maximum cooking time is 10 hours.
iv) Release the buttons. The 'Cook Time' indicator
(
) will be illuminated.
Remember, this must be completed within 5
seconds of first pressing the Selector Control
button.
v) To set the 'End Time'. Press the Selector Control
Fig.7.
button until the 'End Time' (
) flashes. Press
the increase control ( + ) until the required stop
time is displayed, e.g. 12.15 p.m. as Fig. 8. If
necessary press the decrease control ( - ) until
the correct time interval is achieved.
vi) Release the buttons. The time of day will be
displayed after 5 seconds. The 'Cook Time'
(
) and 'End Time' (
) indicators will be
illuminated.
The 'End Time' must not be more than 23 hours
59 minutes from the time of day. For example, if
the time of day is 09.00 a.m., the latest 'End
Time' would be 08.59 a.m. the next day.
Fig.8.
vii) Set the main oven control to the required
temperature. The oven indicator neon should be
OFF.
Note: When the automatic timed period starts,
the oven indicator neon will turn ON and OFF
periodically during cooking, showing that the
temperature is being maintained.
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B) TO SET THE TIMER TO SWITCH OFF
ONLY
i) Ensure the electricity supply is switched ON and
that the correct time of day is displayed, e.g.
10.00am as Fig. 9.
ii) Place food in oven.
Fig.9.
Fig.10.
Fig.11.
iii) To set the length of cooking time, press the
Selector Control button until the 'Cook Time'
(
) indicator is illuminated. Press the increase
control ( + ) until the required length of cooking
time is displayed, e.g. 2 hrs 15 mins as Fig. 10.
Depress the decrease control ( - ) if necessary.
iv) Release the buttons. The 'Cook Time' indicator
(
) will illuminate and the time of day will be
displayed after 5 seconds.
v) Set the oven temperature. The oven indicator
neon should be ON.
vi) To check the 'End Time' during the cooking
period, simply press the Selector Control button
once and the remaining time will be displayed, as
Fig. 11.
4. TO CANCEL AN AUTOMATIC
PROGRAMME
i) To cancel an automatic programme press the
Selector Control button until the 'Cook Time'
indicator (
) neon flashes. Press the decrease
control ( - ) until the display reads 0.00 as Fig.
12.
Fig.12.
ii) Release the buttons. The 'Cook Time' indicator
(
) will flash and after 5 seconds return to the
time of day.
iii) Turn off oven control.
5. TO RETURN THE APPLIANCE TO
MANUAL
At the end of a timed cooking period, the
indicator neon will flash and an alarm will sound
for up to 2 minutes.
i) To stop the sound press any of the three buttons,
as Fig. 13.
ii) The display will return to the time of day.
iii) Turn off the oven controls.
Fig. 13.
17
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6. THINGS TO NOTE
In the event of an interruption of the electricity
supply, the timer will reset itself to zero, and all
programming will be cancelled.
7. AUTOMATIC COOKING
It is advisable to leave food in the oven for as
short a time as possible before automatic
cooking. Always ensure commercially prepared
food is well within its use by date and that home
prepared food is fresh and of good quality.
When cooking is complete, do not leave food to
stand in the oven, but remove and cool it quickly
if the food is not to be consumed immediately.
Always ensure food in the oven has been
covered before cooking if it is not possible to
remove food immediately after cooking.
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THE GRILL
USES OF THE GRILL
CAUTION – ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE. CHILDREN SHOULD
BE KEPT AWAY
SELECTING THE GRILL
Ensure the handle is correctly located. It is not
necessary to remove the grill pan handle during
S Select the grill function.
grilling.
S Turn the top oven temperature control knob to
the right as far as it will go. This is the hottest
setting.
S To use the grill at lower settings turn the top oven
temperature control knob so that 110°C or 90°C
on the knob lines up with the off dot on the panel.
THINGS TO NOTE
To remove the handle, slide the handle to the right
and lift the handle away from the cut out on the grill
pan.
THE GRILL DOOR MUST BE LEFT OPEN DURING
GRILLING
The cooling fan for the controls will operate in
conjunction with the grill.
The inner grill element may appear to glow slightly
brighter than the outer element. This is quite normal.
The grill operates independently of the oven.
THE GRILL PAN AND HANDLE
The grill pan is supplied with a removable handle.
Place the grill pan on the shelf so that the pan is
positioned centrally beneath the grill.
To attach the handle, place the wirework under the
cut out in the pan so that the metal plate hooks over
the top of the grill pan.
The Grill Pan must not be located in the
shelf runners.
Slide the handle to the left and over the central bump
on the grill pan.
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HINTS AND TIPS
GRILLING CHART
S Most foods should be placed on the grid in the
grill pan to allow maximum circulation of air to lift
the food out of the fats and juices. Food such as
fish, liver and kidneys may be placed directly on
the grill pan base if preferred.
FOOD
Toast
RUNNER
POSITION
2 crk.
GRILL TIME
(mins in total)
4-6
Bacon Rashers
Beefburgers
Chicken Joints
2 crk.
2 crk.
2 crk.
10
S Food should be thoroughly dried before grilling to
minimise splashing. Brush lean meats and fish
lightly with a little oil or melted butter to keep
them moist during cooking.
10-15
30-40
Chops - Lamb
Pork
2 crk.
2 crk.
15-20
20-30
S Adjust the grid and grill pan runner position to
allow for different thicknesses of food. Position
the food close to the element for faster cooking
and further away for more gentle cooking.
Fish – Whole
2 crk.
2 crk.
Trout/Mackerel
15-25
15
S Accompaniments such as tomatoes and
mushrooms may be placed underneath the grid
when grilling meats.
Fillets – Plaice/Cod
Kebabs
2 crk.
2 crk.
2 crk.
2 crk.
20-30
8-12
20-30
Kidneys – Lamb/Pig
Sausages
Steaks - Rare
Medium
2 crk.
2 crk.
2 crk.
6-12
12-16
14-20
Well Done
Toasted Sandwiches
crk. = Cranked Shelf
2 crk.
3-4
S When toasting bread, use the cranked shelf in
position 2 with the grid in the ‘high’ position.
Shelf positions are counted from the bottom of the
oven upwards.
S Preheat the grill on a full setting for a few minutes
before sealing steaks or toasting. Adjust the heat
setting and the shelf as necessary during
cooking.
The times quoted above are given as a guide and
should be adjusted to suit personal taste.
The cranked shelf should be used for grilling and top
oven cooking only.
S The food should be turned over during cooking
as required.
NOTE
If you require an additional handle for your grill pan,
this can be ordered from your local Service Force
Centre by quoting part number 311479800\6
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THE TOP OVEN
USES OF THE TOP OVEN
The top oven is the smaller of the two ovens. It is designed for cooking smaller quantities of food. It gives
especially good results if used to cook fruit cakes, sweets and savoury flans or quiche.
The top oven is also ideal for use as warming compartment to warm dishes and keep food hot. Use a temperature
setting of 80°C – 100°C on the oven temperature control.
SELECTING THE TOP OVEN
Conventional Setting
Base Element Only
Top Element Only
Base Element Only
S Turn the top oven function selector to
S This function is particularly useful for foods such
as pizza where base browning and crispness are
required.
Conventional Setting
S Some pizzas should be cooked directly on the
oven shelf. To prevent soiling the oven base,
place a baking tray in one of the lower positions.
S Turn the top oven function selector to
S Turn the top oven temperature control to the
required setting.
Do not place dishes, tins or baking trays
directly on the oven base as damage will
occur.
Additional Functions
and
S These functions can be used to finish off dishes
that may require extra base heat, e.g. pizza or
pies, or top browning e.g. au gratin dishes.
Top Element Only
S Towards the end of the cook time turn the oven
selector to the required function.
S Turn the top oven selector to
NOTE
S This function is particularly useful for items such
as cauliflower cheese or au gratin dishes which
may require top browning before serving.
These functions should not be used for the entire
cooking time. They are intended as a support
function only.
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THINGS TO NOTE
S There should always be at least 2.5cm (1”)
between the top of the food and the element.
This gives best cooking results and allows room
for rise in yeast mixtures, Yorkshire puddings etc.
When cooking cakes, pastry, scones, bread etc.,
place the tins or baking trays centrally below the
element.
1. The top oven indicator neon will glow until the
oven has reached the desired temperature and
then go out. It will turn ON and OFF periodically
during cooking showing that the temperature is
being maintained.
2. The cooling fan for the controls may operate,
after a period of time.
3. Dishes, tins or trays should not be placed directly
on the top oven base as it becomes very hot and
damage will occur.
TO FIT THE TOP OVEN SHELF
The cranked shelf should be fitted with the straight
rods uppermost on the frame and the forms towards
the back of the oven. If not fitted correctly the anti-tilt
and safety stop mechanism will be affected.
S Ensure that food is placed centrally on the shelf
and there is sufficient room around the baking
tray/dish to allow for maximum circulation.
S Stand dishes on a suitably sized baking trays to
prevent spillage onto the oven base and to help
reduce cleaning.
HINTS AND TIPS
S All cooking should be carried out on shelf
positions one and two using a cranked shelf.
S DO NOT place baking trays directly on the oven
floor as it interferes with the oven air circulation
and can lead to base burning; use the lower shelf
position.
When more space is required, for example when
roasting or casseroling, a straight shelf from the
main oven may be placed on the top oven base.
S The material and finish of the baking tray and
dishes will affect the degree of base browning of
the food. Enamelware, dark, heavy or non-stick
utensils increase base browning. Shiny
aluminium or polished steel trays reflect the heat
away and give less base browning.
3 –
2 –
1 -
S DO NOT use the grill pan or meat tin as a baking
tray as this will increase base browning of the
food.
S Because of the smaller cooking space, lower
temperatures and shorter cooking times are
sometimes required. Be guided by the
recommendations on page 25.
HINTS AND TIPS
S Arrange the shelves in the required positions
before switching the oven ON. Shelves are
numbered from the bottom upwards.
S For economy leave the door open for the shortest
possible time, particularly when placing food into
a pre-heated oven.
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THE MAIN FAN OVEN
USES OF THE FAN OVEN
PREHEATING
The fan oven quickly reaches its temperature, so it is not usually necessary to preheat the oven. Without
preheating however, you may find you need to add an extra 5-10 minutes on the recommended cooking times.
For recipes needing high temperatures, e.g. bread, pastries, scones, soufflés etc., best results are achieved if the
oven is preheated first. For best results when cooking frozen or cooked chilled ready meals always preheat the
oven first.
COOKING TEMPERATURES
Fan oven cooking generally requires lower temperatures than conventional cooking. Follow the temperatures
recommended in the chart on page 25. As a guide reduce temperatures by about 20°C - 25°C for your own
recipes, using a conventional oven.
BATCH BAKING
The fan oven cooks evenly on all shelf levels, especially useful when batch baking.
SELECTING THE FAN OVEN
S Turn the main fan oven temperature control to
TO FIT THE MAIN OVEN SHELVES
the required setting.
The shelves should be fitted with the straight rods
uppermost on the frame and the forms towards the
back of the oven. If not fitted correctly the anti-tilt
and safety stop mechanism will be affected. Only
use straight shelves in the main oven.
THINGS TO NOTE
1) The main oven indicator neon will glow until the
oven has reached the desired temperature and
then go out. It will turn ON and OFF periodically
during cooking showing that the temperature is
being maintained.
2) The oven fan will operate continually during
cooking.
3) The cooling fan for the controls may operate after
a period of time.
4) The internal oven light will come on
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HINTS AND TIPS
S Arrange the shelves in the required positions
before switching the oven ON. Shelf positions
are numbered from the bottom upwards.
S When cooking more than one dish in the fan
oven, place dishes centrally on different shelves
rather than cluster several dishes on one shelf,
this will allow the heat to circulate freely for the
best cooking results.
S When batch baking one type of food, e.g. Victoria
sandwich cakes, those of similar size will be
cooked in the same time.
S Do not use the cranked shelf from the grill in the
main oven
S It is recommended that when baking larger
quantities, the shelf positions should be evenly
spaced to suit the load being cooked. A slight
increase in cooking time may be necessary.
S DO NOT place baking trays directly on the oven
floor as it interferes with the oven air circulation
and can lead to base burning; use the lower shelf
position.
S The use of excessively high temperatures can
cause uneven browning. It may be necessary to
reduce temperatures slightly. Refer to the
recommendations given in the oven cooking
chart, see page 25.
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OVEN COOKING CHART
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the
temperatures by 10°C to suit individual preferences and requirements.
FAN OVEN
SHELF
TOP OVEN
FOOD
COOKING
TEMP °C
180 - 190
200 - 220
200 - 220
160 - 170
160 - 170
160 - 170
140 - 150
130 - 140
130 - 140
SHELF
POSITION
2 crk.
COOKING
TEMP°C
170 - 190
200 - 220
200 - 220
180 - 190
160 - 170
160 - 170
140 - 150
130 - 140
130 - 140
APPROX
COOK TIME (m)
10 - 20
POSITION
Biscuits
Bread
Bread rolls/buns
Cakes:
1 crk.*
1 crk.
2 crk.
2 crk.
2 crk.
1 crk.
1 crk.
1 crk.
25 - 30
15 - 20
18 - 25
18 - 20
Shelf
Small & Queen
Sponges
Victoria Sandwich
Madeira
Rich Fruit
Christmas
positions
are not
critical
18 - 25
1¼ - 1½h
2¼ - 2½h
3 - 4½h
depends on size
1¼ - 1½h
2½ - 3h
Gingerbread
Meringues
Flapjack
Shortbread
Beef/Lamb
Chicken
140 - 150
80 - 100
1 crk.
1 crk.
1 crk.
1 crk.
1 crk.*
1 crk.*
140 - 150
90 - 100
170 - 180
130 - 140
but ensure 140 - 160
180 - 190
170 - 180
140 - 150
140 - 160
180 - 190
25 - 30
45 - 65
2½ - 3h
1¼ - 1½
Casseroles:
Convenience Foods
Fish
Fish Pie (Potato Topped)
Fruit Pies, Crumbles
Milk Puddings
Follow manufacturer’s instructions
that oven
shelves
are
170 - 190
190 - 200
190 - 200
130 - 140
190 - 200
1 crk.
1 crk.*
1 crk.
1 crk.
1 crk.
170 - 190
190 - 200
190 - 200
140 - 150
170 - 180
20 - 30
20 - 25
40 - 50
1½ - 2h
40 - 45
Pasta Lasagne etc.
Pastry:
Choux
190 - 200
170 - 180
210 - 220
190 - 200
190 - 210
180 - 210
1 crk.
1 crk.
1 crk.*
1 crk.
1 crk.*
1 crk.
180 - 190
170 - 180
210 - 220
190 - 200
190 - 210
180 - 200
30 - 35
20 - 30
25 - 40
15 - 20
25 - 35
25 - 45
Eclairs, Profiteroles
Flaky/Puff Pies
Mince Pies
Shortcrust
evenly
spaced
Meat Pies
Quiche, Tarts, Flans
Roasting Meat, Poultry
160 - 180
1 crk.*
160 - 180
see roasting
chart
Scones
Shepherd’s Pie
Soufflés
when more 210 - 220
190 - 200
2 crk.
1 crk.*
1 crk.
1 crk.
1 crk.
220 - 230
190 - 200
170 - 180
180 - 190
180 - 190
8 - 10
30 - 40
20 - 30
1 - 1½
170 - 180
Vegetables:
Baked Jacket Potatoes than one is 180 - 190
Roast Potatoes
180 - 190
1 - 1½
Yorkshire Puddings: Large
Individual
used
210 - 220
200 - 210
1 crk.
1 crk.
200 - 210
200 - 210
25 - 40
15 - 25
crk. = cranked shelf
*or on a straight shelf on the oven base.
Note: Shelf positions are counted from the bottom of the oven.
Do not use the cranked shelf from the grill in the main oven.
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ROASTING CHART
ROASTING CHART
INTERNAL TEMPERATURES –
Rare : 50-60°C; Medium : 60-70°C; Well done : 70-80°C
TOP/FAN
OVEN
MEAT
Beef
COOKING TIME
20-35 minutes per ½kg (1lb)
and 20-35 minutes over
160-180°C
Beef, boned
Mutton and Lamb
Pork and Veal
Ham
160-180°C
160-180°C
160-180°C
160-180°C
160-180°C
160-180°C
25-35 minutes per ½kg (1lb)
and 25-35 minutes over
25-35 minutes per ½kg (1lb)
and 25-35 minutes over
30-40 minutes per ½kg (1lb)
and 30-40 minutes over
30-40 minutes per ½kg (1lb)
and 30-40 minutes over
Chicken
15-20 minutes per ½kg (1lb)
and 20 minutes over
Turkey and Goose
15-20 minutes per ½kg (1lb) up
to 3½kg (7lb) then 10 minutes
per ½kg (1lb) over 3½kg (7lb)
Duck
160-180°C
160-180°C
160-180°C
160-180°C
180-190°C
25-35 minutes per ½kg (1lb)
and 25-30 minutes over
Pheasant
Rabbit
35-40 minutes per ½kg (1lb)
and 35-40 minutes over
20 minutes per ½kg (1lb)
and 20 minutes over
Potatoes with
meat
according to size
according to size
Potatoes without
meat
The roasting temperatures and times given in the chart should be adequate for most joints, but slight adjustments may be
required to allow for personal requirements and the shape and texture of the meat. However, lower temperatures and
longer cooking times are recommended for less tender cuts or larger joints.
Wrap joints in foil if preferred, for extra browning uncover for the last 20 – 30 min. cooking time.
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DEFROSTING
Small or thin fish fillets, frozen peeled prawns, cubed
or minced meat, liver, thin chops, steaks etc., can be
thawed in 1 – 2 hours.
USES OF DEFROST FEATURE
This main oven function defrosts most foods faster
than more conventional methods. It is particularly
suitable for delicate frozen foods which are to be
served cold, e.g. cream filled gateaux, cakes covered
with icings or frostings, cheesecakes, biscuits,
scones, etc.
A 1kg/2¼lb oven ready chicken will be thawed in
approximately 5 hours. Remove the giblets as soon
as possible during the thawing process.
Joints of meat up to 2kg/4½lb in weight can be
thawed using the defrost function.
It is preferable to thaw fish, meat and poultry slowly
in the fridge. However, this process can be
accelerated by using the defrost function.
ALL JOINTS OF MEAT AND POULTRY MUST BE
THAWED THOROUGHLY BEFORE COOKING
ALWAYS COOK THOROUGHLY IMMEDIATELY
AFTER THAWING.
SELECTING DEFROST
HINTS AND TIPS
S Turn the main oven temperature control to the
defrost setting ( ).
S Place the frozen food in a single layer where
possible and turn it over half way through the
defrosting process.
S The oven fan and internal oven light will come
on.
S The cooling fan does not operate.
THINGS TO NOTE
Care must always be taken when handling foods in
the home. Always follow the basic rules of food
hygiene to prevent bacterial growth and cross
contamination when defrosting, preparing, cooking,
cooling and freezing foods.
S The actual speed of defrosting is influenced by
room temperature. On warm days defrosting will
be faster than on cooler days.
S DO NOT leave food at room temperature once it
is defrosted. Cook raw food immediately or store
cooked food in the fridge, once it has cooled.
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CARE AND CLEANING
BEFORE CLEANING ALWAYS ALLOW
THE COOLING FAN TO COOL THE
APPLIANCE DOWN BEFORE SWITCHING
OFF AT THE ELECTRICITY SUPPLY.
CLEANING INSIDE THE TOP AND MAIN
OVEN COMPARTMENT
The grill/top oven and main oven compartments can
be cleaned using oven cleaners or aerosol oven
cleaners with care. Ensure that the manufacturers
instructions are followed and that all parts are well
rinsed afterwards.
CLEANING MATERIALS
Before using any cleaning materials on your
appliance, check that they are suitable and that their
use is recommended by the manufacturer.
Aerosol cleaners must not come into contact with
the grill element as this may cause damage.
Cleaners that contain bleach should NOT be used as
they may dull the surface finishes. Abrasives must
also be avoided to prevent damaging the stainless
steel or painted finishes.
CLEANING THE TOP OVEN ROOF
The grill element is hinged to make cleaning the oven
roof easier.
CLEANING THE OUTSIDE OF THE
APPLIANCE
DO NOT use abrasive cleaning materials, e.g. Hob
Brite, Brillo pads or scourers on painted or printed
finishes as damage may occur.
Switch off the appliance from the
electricity supply before cleaning and
ensure the oven is cold.
Regularly wipe over the control panel, oven doors
and appliance sides using a soft cloth and hot soapy
1. Remove the wirework side runners. See page 29.
water.
To prevent streaking on stainless steel
2. Undo the two screws which hold the grill element
in place.
models finish with a soft cloth. Any spillage on the
stainless steel finish must be wiped off
immediately.
3. Gently pull the element downwards to allow
access to the oven roof. Do not force the element
downwards.
Stainless Steel cream cleaners are abrasive and
should be avoided as they may dull the surface
finish.
4. Clean the top of the oven with Cif cream cleaner
and a sponge scourer. If heavily soiled, aerosol
oven cleaners may be used following the
instructions given above for cleaning the grill / top
oven compartment.
DO NOT ATTEMPT TO REMOVE ANY OF THE
CONTROL KNOBS FROM THE PANEL AS THIS
MAY CAUSE DAMAGE AND IS A SAFETY
HAZARD.
5. Gently push the grill element back into place.
6. Fit the screws to hold the element in place and
tighten firmly.
7. Replace the wirework side runners.
Ensure the screws are firmly in place after
cleaning.
Under no circumstances should the door
assembly be detached from the product for
cleaning.
Please refer to the cleaning
instructions.
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CLEANING THE SHELVES, WIREWORK
RUNNERS AND GRILL/OVEN FURNITURE
Under no circumstances should the door
assembly be detached from the product for
All removable parts, except the grill pan handle, can
be washed in the dishwasher.
cleaning.
Please refer to the cleaning
instructions.
The meat tin, grill pan, grill pan grid, oven shelves
and wirework runners may be cleaned using a soap
impregnated steel wool pad. Soaking first in hot
soapy water will make cleaning easier.
The outer door glass is removable for cleaning.
TO REMOVE THE OUTER GLASS
1. Open the oven door slightly to gain access to the
two cross head screws on the top of the oven
door.
TO REMOVE THE WIREWORK RUNERS
The wirework runners in the grill and oven
cavities can be removed for cleaning.
1. Remove all shelves and furniture from the grill
and oven compartments.
2. Loosen the two screws using a Pozidrive
screwdriver.
2. Hold the wirework at the bottom, unclip from the
cavity side and gently pull towards the centre of
the grill or oven compartment.
Grill Door Trim
3. Unhook the runner at the top and remove from
the cavity.
SIDE PANEL
3. Hold the door glass securely in place with one
hand before removing the screws completely
with the other hand.
CAVITY CENTRE
4. Using both hands, gently tilt the top of the door
glass towards you, lift slightly to disengage the
locators from the two bottom brackets. The door
will remain in a parked position at an angle of
approximately 30°C.
4. To replace, hook the wirework runner back into
the grill/oven sides.
5. Clean the outer and inner glass using hot soapy
water or Hob Brite may be used with care. DO
NOT use Hob Brite on the Stainless Steel or
painted finishes. DO NOT try to clean the foil
which is inside the door. The foil is there to help
keep the door cool, if it is damaged it will not
work. Ensure that all parts are well rinsed and
thoroughly dried before attempting to replace
the outer door.
Ensure that the wirework runners are firmly
in place before refitting the oven shelves.
CLEANING BETWEEN THE OUTER AND
INNER DOOR GLASS
To prevent damaging or weakening the
door glass panels avoid the use of the
following:
If the door glass panel becomes chipped or
has deep scratches the glass will be
weakened and must be replaced to prevent
the possibility of the panel shattering.
Please contact your local Service Centre
who will be pleased to advise further.
S
S
Household detergents and bleaches
Impregnated pads unsuitable for non-
stick saucepans
S
S
S
S
Brillo/Ajax pads or steel wool pads
Chemical oven pads or aerosols
Rust removers
Bath/Sink stain removers
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Fit the new bulb by turning in a clockwise direction
until it is secure. Ensuring the indent to the flange is
pointing to the rear of the oven, replace the glass by
pushing it firmly into the hole to cover the bulb
assembly.
TO REPLACE THE OUTER GLASS
1. Open the oven door with care and place in the
park position at an angle of approximately 30°.
2. Holding the oven glass with both hands, gently
place the locators into the holes of the brackets
at the bottom of the oven door.
Replace the shelves. Restore the electricity supply
and adjust the time of day and clock as necessary.
3. Push the top of the oven glass towards the oven
door ensuring the screw location holes line up.
4. Ensure the trim is correctly positioned on the top
oven / grill door.
5. Hold the glass in place at the top of the door.
Insert the cross head screws into the location
holes. Give the screws one turn to ensure the
glass is secure.
6. Tighten the screws positively with the Pozidrive
screwdriver before closing the oven door.
DO NOT attempt to use the oven without the
glass being in place.
REPLACING AN OVEN LIGHT BULB
The type of bulb required is a 300°C 25 watt small
Edison Screw. Part number 572 491 5431-00/1
(Available through Service Force Centres).
CAUTION: DISCONNECT THE APPLIANCE
FROM THE ELECTRICITY SUPPLY BEFORE
REPLACING THE BULB.
Open the door and remove the shelves to enable
easy access to the oven light assembly. Insert a flat
blade screwdriver between the oven side and glass
which covers the bulb.
Support the glass with your hand and prise out
sufficiently to release the glass cover. Unscrew the
bulb in an anticlockwise direction until it is possible to
remove the bulb with ease.
30
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SOMETHING NOT WORKING?
Before calling an Engineer please carry out the
following checks, you may be able to solve the
problem without the expense of an Engineer.
The oven temperature is too high or low.
* Check that the recommended temperatures
are being used (see page 25). Be prepared
to adjust the temperature up or down by
10°C to achieve the results you want.
If our Service Engineer finds that the problem is listed
below you will be charged for the call whether or not
the appliance is under guarantee.
* Care should be taken if using an oven
thermometer to check oven temperatures as
they may be inaccurate.
The grill, oven and timer do not work.
* Check that the appliance has been wired in
and is switched on at the wall.
The following factors should be considered.
* Ensure you purchase an accurate good
quality instrument.
* Check that the main appliance fuse is
working.
* Ovens will cycle about a set temperature and
will not be constant.
If you have checked the above:
* Switch OFF appliance at the wall and allow
the appliance to cool for a couple of hours.
Switch ON again. The appliance should now
be working normally.
If the oven is not cooking evenly.
* Check that the appliance is correctly installed
and that it is level.
The grill works but the main oven does not:
* Check that the recommended temperatures
and shelf positions are being used.
* Check that the grill control is in the OFF
position.
The oven light fails to illuminate.
* Switch OFF at the wall to allow the oven to
cool. Check that the oven is now working
normally.
* Refer to page 30 ‘Replacing an Oven Light
Bulb’.
The top oven and grill work but the main oven
does not.
The oven fan is noisy.
* Check that bakeware and shelves are not
vibrating in contact with the back panel in the
oven.
* Switch OFF at the wall to allow the oven to
cool. Check that the oven is now working
normally.
* Check that the oven is level.
The clock and minute minder do not work.
* Check that the operating instructions for the
timer are being closely followed.
The grill does not work or cuts out after being
used for a long period of time.
* Leave the oven to cool for a couple of hours.
Check that the grill is now operating
normally. Ensure that the door is left open
during grilling.
* If the cooling fan fails the grill will not work
correctly.
Contact your nearest Service Force Centre.
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SERVICE AND SPARE PARTS
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local
Service Force Centre by telephoning:-
0870 5 929929
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit the
Before calling out an engineer, please ensure you have read the details under the heading "Something Not
Working".
When you contact the Service Force Centre you will need to give the following details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model and serial number of the appliance (found on the rating plate).
5. The purchase date.
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service
calls.
CUSTOMER CARE DEPARTMENT
For general enquires concerning your Zanussi appliance, or for further information on Zanussi products, please
contact our Customer Care Department by letter or telephone at the address below or visit our website at
Customer Care Department
Zanussi
55 – 77 High Street
Slough
Berkshire
SL1 1DZ
0870 5 727727 (*)
*calls to this number may be recorded for training purposes.
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GUARANTEE CONDITIONS
Standard guarantee conditions
We, Zanussi, undertake that if within 24 months of the date of the purchase this Zanussi appliance or any part
thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or
replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
S The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
S The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s
instructions.
S The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not
authorised by us.
S All service work under this guarantee must be undertaken by a Service Force Centre.
S Any appliance or defective part replaced shall become the Company’s property.
S This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30am Monday to Friday. Visits may be available outside these
hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
S Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or
removable parts of glass or plastic.
S Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the
United Kingdom.
S Appliances found to be in use within a commercial environment, plus those which are subject to rental
agreements.
S Products of Zanussi manufacture which are not marketed by Zanussi.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home
subject to the following qualifications:
S The guarantee starts from the date you first purchased your product.
S The guarantee is for the same period and to the same extent for labour and parts as exists in the new country
of use for this brand or range of products.
S This guarantee relates to you and cannot be transferred to another user.
S Your new home is within the European Community (EC) or European Free Trade Area.
S The product is installed and used in accordance with our instructions and is only used domestically, i.e. a
normal household.
S The product is installed taking into account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new
home. They will then ensure that the local Service Organisation is aware of your move and able to look after you
and your appliances.
France
Germany
Italy
Sweden
UK
Senlis
+33 (0) 3 44 62 29 29
+49 (0) 800 234 7378
+39 (0) 0434 39 4700
+46 (0) 8 672 53 90
+44 (0) 1753 219897
Nürnberg
Pordernone
Stockholm
Slough
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NOTES
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NOTES
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IMPORTANT NOTICE
In line with our continuing policy of research and development, we reserve the right to alter models and
specifications without prior notice.
This instruction booklet is accurate at the date of printing, but will be superseded if specifications or appearance are
changed.
ZANUSSI
55 – 77 HIGH STREET,
SLOUGH,
BERKSHIRE,
SL1 1DZ
TELEPHONE 0870 5 727727
Part Number: 311609802
© Electrolux Household Appliances Limited 2002
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