Xerox Printer Phaser 6280 User Manual

Phaser® 6280  
Color Printer  
®
Phaser 6280  
User Guide  
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Contents  
Contents  
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Contents  
Paper That Can Damage Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48  
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Contents  
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Contents  
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Printer Information  
1
This chapter includes:  
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User Safety  
User Safety  
Your printer and the recommended supplies have been designed and tested to meet strict  
safety requirements. Attention to the following information ensures the continued safe  
operation of your printer.  
Electrical Safety  
Use the power cord supplied with your printer.  
Plug the power cord directly into a properly grounded electrical outlet. Make sure each  
end of the cord is securely connected. If you do not know if an outlet is grounded, ask  
an electrician to check the outlet.  
Do not use a ground adapter plug to connect the printer to an electrical outlet that  
does not have a ground connection terminal.  
Do not use an extension cord or power strip.  
Verify that the printer is plugged into an outlet that is capable of providing the correct  
voltage and power. Review the printer’s electrical specification with an electrician if  
necessary.  
Warning: Avoid the potential of electrical shock by ensuring that the printer is properly  
grounded. Electrical products may be hazardous if misused.  
Do not place the printer in an area where people might step on the power cord.  
Do not place objects on the power cord.  
Do not block the ventilation openings. These openings are provided to prevent  
overheating of the printer.  
Do not drop paper clips or staples into the printer.  
Warning: Do not push objects into slots or openings on the printer. Making contact with a  
voltage point or shorting out a part could result in fire or electrical shock.  
If you notice unusual noises or odors:  
1. Turn off the printer immediately.  
2. Disconnect the power cord from the electrical outlet.  
3. Call an authorized service representative to correct the problem.  
The power cord is attached to the printer as a plug-in device at the back of the printer. If it  
is necessary to disconnect all electrical power from the printer, disconnect the power cord  
from the electrical outlet.  
Warning: Do not remove the covers or guards that are fastened with screws unless you are  
installing optional equipment and are specifically instructed to do so. Power should be OFF  
when performing these installations. Except for user-installable options, there are no parts  
that you can maintain or service behind these covers.  
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User Safety  
Note: Leave the printer on for optimum performance; it does not pose a safety hazard. If  
however the printer will not be used over an extended period of time, it should be turned  
off and unplugged.  
The following are hazards to your safety:  
The power cord is damaged or frayed.  
Liquid is spilled into the printer.  
The printer is exposed to water.  
If any of these conditions occur, do the following:  
1. Turn off the printer immediately.  
2. Disconnect the power cord from the electrical outlet.  
3. Call an authorized service representative.  
Laser Safety  
With specific regard to lasers, this printer complies with laser product performance  
standards set by governmental, national, and international agencies and is certified as a  
Class 1 Laser Product. The printer does not emit hazardous light because the beam is  
totally enclosed during all modes of customer operation and maintenance.  
Maintenance Safety  
Do not attempt any maintenance procedure that is not specifically described in the  
documentation supplied with your printer.  
Do not use aerosol cleaners. The use of supplies that are not approved may cause poor  
performance and could create a hazardous condition.  
Do not attempt to open, reuse, or burn any consumables or routine maintenance  
items. For information on Xerox supplies recycling programs, go to  
Operational Safety  
Your printer and supplies were designed and tested to meet strict safety requirements.  
These include safety agency examination, approval, and compliance with established  
environmental standards.Your attention to the following safety guidelines helps to ensure  
the continued, safe operation of your printer.  
Printer Location  
Place the printer in a dust-free area within a temperature range of 41° F to 90° F (5° C to  
32° C) and a relative humidity range of 15 percent to 85 percent.  
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User Safety  
Humidity should be 70 percent or below at 90° F, and temperature should be 82° F or  
below at 85 percent humidity.  
Note: Sudden temperature fluctuations can affect print quality. Rapid heating of a cold  
room can cause condensation inside the machine, directly interfering with image transfer.  
Printer Clearance  
Place the printer in an area where there is adequate space for ventilation, operation, and  
servicing. The recommended minimal spacing is:  
Overhead Clearance:  
35 cm (13.8 in.) above the printer  
Total Height Requirements:  
Printer: 47 cm (18.5 in.)  
Add 14 cm (5.5 in.) for the 550-Sheet Feeder.  
Other Clearances:  
13 cm (5 in.) behind the printer  
60 cm (23.6 in.) in front of the printer  
10 cm (3.9 in.) on the left side of the printer  
10 cm (3.9 in.) on the right side of the printer  
Operational Guidelines  
Do not block or cover the slots and openings on the printer. The printer may overheat  
without adequate ventilation.  
For optimum performance, use the printer at elevations below 3,500 m (11,480 ft.).  
Do not place the printer near a heat source.  
Do not place the printer in direct sunlight to avoid exposing light-sensitive components  
when the doors are open.  
Do not place the printer in line with the cold air flow from an air conditioning system.  
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User Safety  
Place the printer on a level, solid non-vibrating surface with adequate strength for the  
weight of the printer. It should be within 1° of horizontal with all four feet in solid  
contact with the surface. The printer weight with the duplex unit and consumables is  
29.25 kg (64.5 lb.).  
Do not place the printer in locations exposed to magnetic forces.  
Do not place the printer in damp locations.  
Do not place the printer in locations susceptible to vibrations.  
Printing Safety Guidelines  
Wait 10-15 seconds between turning the printer off and on.  
Keep hands, hair, neckties, etc., away from the exit and feed rollers.  
When the printer is printing:  
Do not remove the paper source tray that you selected in either the printer driver or  
control panel.  
Do not open the doors.  
Do not move the printer.  
Printer Supplies  
Use the supplies specifically designed for your printer. The use of unsuitable materials  
may cause poor performance and a possible safety hazard.  
Follow all warnings and instructions marked on, or supplied with, the printer, options,  
and supplies.  
Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service  
Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or  
degradation of performance caused by use of non-Xerox supplies, or the use of Xerox  
supplies not specified for this printer. The Total Satisfaction Guarantee is available in the  
United States and Canada. Coverage may vary outside these areas; please contact your  
local representative for details.  
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User Safety  
Moving the Printer  
Follow these guidelines to avoid injuring yourself or damaging the printer:  
Turn off the printer and unplug all power cables before moving the printer.  
6280-041  
Always use two people to lift the printer.  
Always lift the printer from the designated lift points.  
24.5 kg  
54 lb.  
6280-040  
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User Safety  
Carry the printer without tilting it.  
Caution: Do not tilt the printer more than 10 degrees to the front/back or right/left.  
Tilting more than 10 degrees may lead to consumables inside the printer spilling out.  
Note: The rear side of this printer is heavier than the front. Be aware of this weight  
difference when moving the printer.  
Do not place any food or liquids on the printer.  
Caution: Damage to the printer resulting from improper moving or failure to repackage the  
printer properly for shipment, is not covered by the warranty, service agreement, or Total  
Satisfaction Guarantee. The Total Satisfaction Guarantee is available in the United States  
and Canada. Coverage may vary outside these areas; please contact your local  
representative for details.  
See also:  
Safety Symbols Marked on Product  
Use caution (or draws attention to a particular  
component). See the manual(s) for information.  
Hot surface on or in the printer. Use caution to  
avoid personal injury.  
It may take 30 minutes for the fuser to cool down.  
Do not touch the item.  
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Printer Specifications  
Printer Specifications  
Item  
Contents  
Dimensions  
Weight  
400 (W) × 490 (D) × 473 (H) mm  
Printer: 24.4 kg (54 lb.) including print cartridges  
550 Sheet Feeder (optional): 7.9 kg (17.4 lb.)  
Duplex Unit (optional): 1 kg (2.2 lb.)  
Warm-up time  
20 seconds or less (when power is switched on, temperature: 22° C)  
However, the printer’s electrical system is ready 10 seconds after switching  
on the printer.  
*1  
Color:  
Continuous print speed  
*2  
1 sided print: 25 sheets/min  
*3  
2 sided print: 17 pages/min  
Black-and-white:  
*2  
1 sided print: 30 sheets/min  
*3  
2 sided print: 20 pages/min  
Important  
*1  
The print speed may decrease due to paper type, such as transparency  
or envelope; size, and printing conditions. The print speed may decrease  
due to image quality adjustment.  
*2  
Continuous print speed of documents that are all in A4.  
*3  
Continuous print speed of documents in A4.  
Resolution  
Data processing resolution: 600 × 600 dpi (25.4 dots/mm): Multivalued  
(25.4 dots/mm)  
Output resolution: 600 dpi (25.4 dots/mm)  
110-127 V~, 50/60 Hz, 8 A  
220-240 V~, 50/60 Hz, 4 A  
AC 110 - 127 V:  
Power source  
Power consumption  
*4  
Sleep Mode: 9 W or less  
Standby: less than 95 W (fuser on),  
Continuous color printing: less than 460 W,  
Continuous monochrome printing: less than 460 W  
AC 220 - 240 V:  
Sleep Mode: 9 W or less  
Standby: less than 95 W (fuser on),  
Continuous color printing: less than 460 W,  
Continuous monochrome printing: less than 460 W  
This printer does not consume electric power when the power switch is  
turned off even if the printer is connected to an AC outlet.  
ENERGY STAR qualified printer:  
Default time to Power Saver is 30 minutes  
*4  
W = Watts.  
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Regulatory Information  
Regulatory Information  
This product has been tested to electromagnetic emission and immunity standards. These  
standards are designed to mitigate interference caused or received by this product in a  
typical office environment.  
United States (FCC Regulations)  
This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential environment. This  
equipment generates, uses, and can radiate radio frequency energy. If it is not installed  
and used in accordance with these instructions, it may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and on, the  
user is encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiver.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the  
receiver is connected.  
Consult your reseller or an experienced radio/television technician for help.  
Any changes or modifications not expressly approved by Xerox could void the user's  
authority to operate the equipment. To ensure compliance with Part 15 of the FCC rules,  
use shielded interface cables.  
Canada (Regulations)  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
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Regulatory Information  
European Union  
The CE mark applied to this product symbolizes Xerox’s declaration of  
conformity with the following applicable Directives of the European  
Union as of the dates indicated:  
December 12, 2006: Low Voltage Directive 2006/95/EC  
December 15, 2004: Electromagnetic Compatibility Directive 2004/108/EC  
This product, if used properly in accordance with the user's instructions, is neither  
dangerous for the consumer nor for the environment.  
To ensure compliance with European Union regulations, use shielded interface cables.  
A signed copy of the Declaration of Conformity for this product can be obtained from  
Xerox.  
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Material Safety Data Sheet  
Material Safety Data Sheet  
For Material Safety Data information regarding your Phaser 6280 printer, go to:  
United States and Canada: www.xerox.com/msds  
For the Customer Support Center phone numbers, go to www.xerox.com/office/contacts.  
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Product Recycling and Disposal  
Product Recycling and Disposal  
European Union  
Some equipment may be used in both a domestic/household and a professional/business  
application.  
Domestic/Household Environment  
Application of this symbol on your equipment is confirmation that you  
should not dispose of the equipment in the normal household waste  
stream.  
In accordance with European legislation, end of life electrical and electronic equipment  
subject to disposal must be segregated from household waste.  
Private households within EU member states may return used electrical and electronic  
equipment to designated collection facilities free of charge. Please contact your local  
disposal authority for information.  
In some member states, when you purchase new equipment, your local retailer may be  
required to take back your old equipment free of charge. Please ask you retailer for  
information.  
Professional/Business Environment  
Application of this symbol on your equipment is confirmation that you  
must dispose of this equipment in compliance with agreed national  
procedures.  
In accordance with European legislation, end of life electrical and electronic equipment  
subject to disposal must be managed within agreed procedures.  
Prior to disposal, please contact your local reseller or Xerox representative for end of life  
takeback information.  
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Product Recycling and Disposal  
North America  
Xerox operates an equipment takeback and reuse/recycle program. Contact your Xerox  
sales representative (1-800-ASK-XEROX) to determine whether this Xerox product is part of  
the program. For more information about Xerox environmental programs, visit  
If you are managing the disposal of your Xerox product, please note that the product may  
contain, lead, mercury, perchlorate, and other materials whose disposal may be regulated  
due to environmental considerations. The presence of these materials is fully consistent  
with global regulations applicable at the time that the product was placed on the market.  
For recycling and disposal information, contact your local authorities. In the United States,  
you may also refer to the Electronic Industries Alliance web site: www.eiae.org. Perchlorate  
Material - This product may contain one or more Perchlorate-containing devices, such as  
batteries. Special handling may apply, please see  
Other Countries  
Please contact your local waste authorities and request disposal guidance.  
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Printer Features  
2
This chapter includes:  
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Main Components and Their Functions  
Main Components and Their Functions  
This section includes:  
Front View  
2
1
3
4
5
6
7
8
6280-001  
1. Front door A  
2. Output tray  
3. Control panel  
4. Button A for opening the front door  
5. Power switch  
6. Tray 1 (MPT)  
7. Tray 2  
8. Tray 3 / 550 Sheet Feeder  
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Main Components and Their Functions  
Rear View  
4
1
3
2
6280-002  
1. Power cord connector  
2. USB port  
3. Network connector  
4. Optional memory slot  
Internal View  
1
2
3
1
4
6280-004  
6280-003  
1. Fuser  
1. Duplex unit  
2. Print cartridge  
3. Transfer unit  
4. Button A for opening the front door  
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Main Components and Their Functions  
Phaser 6280 Configurations  
Features  
Printer Configuration  
6280N  
256 MB  
6280DN  
256 MB  
Memory Configuration*  
Print Speed (Color/Mono)  
25/30  
26/31  
25/30  
26/31  
Letter  
25/30  
25/30  
A4  
Resolutions (dpi)  
Standard  
600 x 600 x 1 bit  
600 x 600 x 4 bit  
10/100 Base-T  
Standard  
600 x 600 x 1 bit  
600 x 600 x 4 bit  
10/100 Base-T  
Standard  
Enhanced  
Ethernet Interface  
Tray 1 (MPT) (150 Sheet)  
Tray 2 (250 Sheets)  
550-Sheet Feeder  
Duplex Unit  
Standard  
Standard  
Optional  
Optional  
Optional  
Standard  
Wireless LAN  
Optional  
Optional  
Duplex (Color/Mono)  
Letter  
A4  
18/21  
17/20  
18/21  
17/20  
* All configurations have one memory slot supporting 256 MB/512 MB/1024 MB DDR2  
DIMMs, to a maximum of 1152 MB. Standard memories are soldered on board.  
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Main Components and Their Functions  
Options  
You can order additional memory, trays, multi-protocol card, and a duplex unit if these  
items are not standard on your printer.  
Memory  
The printer features one slot that accepts 256, 512 or 1024 MB of DDR2 DIMMs.  
Duplex Unit  
The duplex unit enables 2-sided printing.  
Additional Trays  
550-Sheet Feeder (Tray 3)  
Hard Drive  
Use the hard drive for:  
Saved printing  
Storing additional fonts and macros.  
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Control Panel  
Control Panel  
This section includes:  
Control Panel Layout  
2
3
1
4
8
7
6
5
6280-005  
1. Display indicates status messages, menus,  
6. Up Arrow button  
and toner levels.  
Scrolls upward through the menus.  
2. Menu button  
Down Arrow button  
Scrolls to the menu operation. Switches the  
display between the menus and print screen.  
Scrolls downward through the menus.  
Back Arrow button  
3. OK button  
Scrolls backwards through the menus, or displays  
the Walk-Up Features menu.  
Sets the menu values. Also prints reports and lists.  
4. Wake Up button  
Forward Arrow button  
This light is on in power saver mode. Push the  
button to exit power saver mode.  
Scrolls forward through the menus.  
7. Error  
The red light indicates an error condition.  
8. Ready  
5. Cancel Job button  
Cancels the current print job.  
The green light indicates that the printer is ready  
to receive data from the computer. If the light is  
blinking, the printer is busy receiving data.  
Display  
There are two types of screens:  
Print screen (for displaying printer status)  
Menu screen (for configuring settings)  
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Control Panel  
Information Pages  
Your printer comes with a set of information pages to help you obtain the best results from  
your printer. Access these pages from the control panel. Print the Menu Map to see where  
these information pages are located in the control panel menu structure.  
Menu Map  
The Menu Map helps you navigate the control panel menus. To print the Menu Map:  
1. On the control panel, press the Menu button, select Information Pages, and then press  
the OK button.  
2. Select Menu Map, and then press the OK button to print.  
Note: Print the Menu Map to see other information pages available for printing.  
Configuration Page  
To print the Configuration page to view current information about your printer, do the  
following:  
1. On the control panel, press the Menu button, select Information Pages, and then press  
the OK button.  
2. Select Configuration, and then press the OK button to print.  
Demo Page  
To print a demo page, do the following:  
1. On the control panel, press the Menu button, select Information Pages, and then press  
the OK button.  
2. Select Demo Pg, and then press the OK button to print.  
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Power Saver Mode  
Power Saver Mode  
The printer is equipped with a Power Saver mode to reduce power consumption when it is  
left idle.  
When no print data is received for 30 minutes (default), the printer will enter Power Saver  
mode.  
The time ranges that can be specified for the printer to enter Power Saver mode are 5 to  
60 minutes. Consumption of power during the Power Saver mode is 7 W or less and the  
time required to exit from Power Saver mode to a print-ready status is about 20 seconds.  
See also:  
Exiting the Power Saver Mode  
The printer automatically cancels Power Saver mode once it receives data from the  
computer.  
To cancel the Power Saver mode manually, press the Wake Up button.  
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Checking Status of Print Data  
Checking Status of Print Data  
Checking in Windows  
Printer information and status are displayed on the Status window. Double-click the  
PrintingScout printer icon on the task bar at the bottom right of the screen. From the  
displayed window, check the column Status.  
You can change the display contents with the button on the left of the Printer Status  
window.  
Status Setting button: Displays the Status Setting screen and allows you to check the  
printer name, printer connection port, and printer status.  
For more information about PrintingScout, see the help:  
1. From the Start menu, select Programs.  
2. Select Xerox Office Printing.  
3. Select PrintingScout.  
4. Select PrintingScout Help.  
Checking in CentreWare Internet Services  
You can check the status of the print job sent to the printer at the Jobs tab of CentreWare  
Internet Services. To reach CentreWare Internet Services, see Starting CentreWare IS on  
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Displaying Optional Accessory Configuration and Paper Tray Settings  
Displaying Optional Accessory Configuration and  
Paper Tray Settings  
Print the Configuration page to view the current optional information about your printer,  
including duplex unit, hard drive, and paper trays:  
1. On the control panel, press the Menu button, select Information Pages, and then press  
the OK button.  
2. Select Configuration, and then press the OK button to print.  
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More Information  
More Information  
Obtain information regarding your printer and its capabilities from the following sources.  
Resources  
Information  
Source  
Installation Guide*  
Packaged with printer  
Quick Use Guide*  
Packaged with printer  
User Guide (PDF)*  
Software and Documentation CD-ROM  
Quick Start Tutorials (English only)  
Video Tutorials  
Recommended Media List  
Online Support Assistant  
Technical Support  
Control panel menu  
Information pages  
* Also available on the Support website.  
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Network Basics  
3
This chapter includes:  
This chapter provides basic information about setting up and connecting to your printer.  
See also: (English Only)  
Using CentreWare Internet Services tutorial www.office.xerox.com  
Using the Windows Printer Driver tutorial www.office.xerox.com  
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Overview of Network Setup and Configuration  
Overview of Network Setup and Configuration  
To set up and configure over the network:  
1. Connect the printer to the network using the recommended hardware and cables.  
2. Turn on the printer and the computer.  
3. Print the Configuration page and keep it for referencing network settings.  
4. Set the printer’s IP address. To do this, see Dynamic Methods of Setting the Printer’s IP  
5. Install the driver software on the computer from the Software and Documentation  
CD-ROM. For information on driver installation, see the section in this chapter for the  
specific operating system you are using.  
6. Print a Configuration page to verify the new settings.  
Note: If the Software and Documentation CD-ROM is not available, you can download the  
latest driver from www.xerox.com/drivers.  
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Choosing a Connection Method  
Choosing a Connection Method  
Connect the printer via Ethernet or USB. A USB connection is a direct connection and is not  
used for networking. An Ethernet connection is used for networking. Hardware and cabling  
requirements vary for the different connection methods. Cabling and hardware are  
generally not included with your printer and must be purchased separately.This section  
includes:  
Connecting via Ethernet (Recommended)  
Ethernet can be used for one or more computers. It supports many printers and systems on  
an Ethernet network. An Ethernet connection is recommended because it is faster than a  
USB connection. It also allows you direct access to CentreWare Internet Services (IS). The  
CentreWare IS web interface enables you to manage, configure, and monitor networked  
printers from your desktop. To reach CentreWare Internet Services, see Starting  
Network Connection  
Depending on your particular setup, the following hardware and cabling is required for  
Ethernet.  
If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required.  
If you are connecting to one or more computers with an Ethernet hub, or cable or DSL  
router, two or more twisted-pair (category 5/RJ-45) cables are required. (One cable for  
each device.)  
If you are connecting to one or more computers with a hub, connect the computer to the  
hub with one cable, and then connect the printer to the hub with the second cable.  
Connect to any port on the hub except the uplink port.  
See also:  
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Choosing a Connection Method  
Connecting via USB  
If you are connecting to one computer, a USB connection offers fast data speeds. A USB  
connection is not as fast as an Ethernet connection. To use USB, PC users must have  
Windows 2000/XP/Server 2003 or newer. Macintosh users must use Mac OS X, version 10.3  
and higher.  
USB Connection  
A USB connection requires a standard A/B USB cable. This cable is not included with your  
printer and must be purchased separately. Verify that you are using the correct USB cable  
for your connection (2.0 for best results).  
1. Connect one end of the USB cable to the printer and turn it on.  
2. Connect the other end of the USB cable to the computer.  
See also:  
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Configuring the Network Address  
Configuring the Network Address  
This section includes:  
TCP/IP and IP Addresses  
If your computer is on a large network, contact your network administrator for the  
appropriate TCP/IP addresses and additional configuration information.  
If you are creating your own small Local Area Network or connecting the printer directly to  
your computer using Ethernet, follow the procedure for automatically setting the printer’s  
Internet Protocol (IP) address.  
PCs and printers primarily use TCP/IP protocols to communicate over an Ethernet network.  
With TCP/IP protocols, each printer and computer must have a unique IP address. It is  
important that the addresses are similar, but not the same; only the last digit needs to be  
different. For example, your printer can have the address 192.168.1.2 while your computer  
has the address 192.168.1.3. Another device can have the address 192.168.1.4.  
Generally, Macintosh computers use either TCP/IP or the Bonjour protocol to talk to a  
networked printer. For Mac OS X systems, TCP/IP is preferred. Unlike TCP/IP, however,  
Bonjour does not require printers or computers to have IP addresses.  
Many networks have a Dynamic Host Configuration Protocol (DHCP) server. A DHCP server  
automatically programs an IP address into every PC and printer on the network that is  
configured to use DHCP. A DHCP server is built into most cable and DSL routers. If you use  
a cable or DSL router, see your router’s documentation for information on IP addressing.  
See also:  
Online Support Assistant at www.xerox.com/office/6280support  
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Configuring the Network Address  
Dynamic Methods of Setting the Printer’s IP Address  
There are two protocols available for dynamically setting the printer’s IP address:  
DHCP (enabled by default on all Phaser printers)  
AutoIP  
You can turn on/off both protocols using the control panel, or use CentreWare IS to turn  
on/off DHCP.  
Note: You can view the printer's IP address at any time. On the control panel, select Menu.  
Then select Information Pgs and press the OK button. Finally, select Configuration, and  
then press the OK button.  
Using the Control Panel  
To turn on/off either the DHCP or AutoIP protocol:  
1. On the control panel, select the Menu button.  
2. Select the Admin menu, and then press the OK button.  
3. Select the Network Setup menu, and then press the OK button.  
4. Select the TCP/IP menu, and then press the OK button.  
5. Select IPv4, and then press the OK button.  
6. Select Get IP Address, and then press the OK button.  
7. Select DHCP, and then press the OK button.  
Using CentreWare IS  
To turn on/off the DHCP protocol:  
1. Launch your web browser.  
2. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).  
3. Select Properties.  
4. Select the Protocols folder on the left navigation panel.  
5. Select TCP/IP.  
6. In the Get IP Address field, select the DHCP/Autonet option.  
7. Click the Save Changes button.  
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Configuring the Network Address  
Manually Setting the Printer’s IP Address  
Note: Verify that your computer has a properly configured IP address for your network.  
Contact your network administrator for more information.  
If you are on a network without a DHCP server, or in an environment where the network  
administrator assigns printer IP addresses, you can use this method to manually set the IP  
address. Manually setting the IP address overrides DHCP and AutoIP. Alternatively, if you  
are in a small office with a single PC and use a dialup modem connection, you can  
manually set the IP address.  
Information Required for Manual IP Addressing  
Information  
Comments  
Internet Protocol (IP) address of the printer  
Format is xxx.xxx.xxx.xxx, where xxx represents a  
decimal number from 0–255.  
Network Mask  
Get this information from your network  
administrator.  
Default Router/Gateway address  
Router address is required to communicate with the  
host device from anywhere other than the local  
network segment.  
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Configuring the Network Address  
Using the Control Panel  
To manually set the IP address:  
1. On the control panel, select the Menu button.  
2. Select the Admin menu, and then press the OK button.  
3. Select the Network Setup menu, and then press the OK button.  
4. Select the TCP/IP menu, and then press the OK button.  
5. Select IPv4, and then press the OK button.  
6. Select IP Address use the arrows to configure the IP values, and then press the OK  
button.  
Changing or Modifying the IP Address Using CentreWare IS  
CentreWare IS provides a simple interface that enables you to manage, configure, and  
monitor networked printers from your desktop using an embedded web server. For  
complete information about CentreWare IS, click the Help button in CentreWare IS to go to  
the CentreWare IS Online Help.  
After setting the printer’s IP address, you can modify TCP/IP settings using CentreWare IS.  
1. Launch your web browser.  
2. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).  
3. Click Properties.  
4. Select the Protocols folder on the left sidebar.  
5. Select TCP/IP.  
6. Enter or modify the settings, and then click Save Changes at the bottom of the page.  
Your printer reboots. Now use the new IP address to reach CWIS.  
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Installing the Printer Drivers  
Installing the Printer Drivers  
This section includes:  
Available Drivers  
To access special printing options, use a Xerox printer driver.  
Xerox provides drivers for a variety of page description languages and operating systems.  
The following printer drivers are available:  
Printer Driver  
Source*  
Description  
Windows PostScript Driver (also  
used for Windows Vista)  
CD-ROM and  
Web  
The PostScript driver is recommended to take full  
advantage of your system's custom features and  
genuine Adobe® PostScript®. (Default printer  
driver.)  
PCL6  
CD-ROM and  
Web  
The Printer Command Language driver can be  
used for applications requiring PCL.  
Mac OS X (version 10.3 and  
higher) Driver  
CD-ROM and  
Web  
This driver enables printing from a Mac OS X  
(version 10.3 and higher) operating system.  
UNIX  
Web only  
This driver enables printing from a UNIX  
operating system.  
Linux  
CD-ROM  
This driver enables printing from a Linux  
operating system.  
* Go to www.xerox.com/drivers for the latest printer drivers.  
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Installing the Printer Drivers  
Windows 2000 or Later  
To install the printer driver from the Software and Documentation CD-ROM:  
1. Insert the CD-ROM into the computer’s CD-ROM drive. If the installer does not launch,  
do the following:  
a. Click Start, and then click Run.  
b. In the Run window, type: <CD drive>:\SETUP.EXE.  
2. Click the Language button, select your language, and click OK.  
3. Select Install Printer Driver.  
4. Click I Agree to accept the license agreement, and show the Xerox Print Driver  
Installation window.  
5. Select the Phaser 6280 driver and click Install to show the Installation Options  
window.  
6. Select either PostScript and/or PCL 6 and click OK.  
7. Click Install to start the installation.  
8. When the installation is complete, select any of the following from the Installation  
Status window:  
Set Printer As Default  
Print A Test Page  
Share Printer  
9. Click Finish.  
Note: PrintingScout is a separate option from the printer driver. To install PrintingScout,  
click Install PrintingScout in the Software and Documentation CD-ROM. Then follow the  
wizard to complete installation.  
See also:  
Online Support Assistant at www.xerox.com/office/6280support  
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Installing the Printer Drivers  
Macintosh OS X, Version 10.3 and Higher  
Set up your printer using Bonjour (Rendezvous), create a desktop USB connection, or use an  
LPD/LPR connection for Macintosh OS X, version 10.3 and higher.  
Macintosh OS X, Version 10.3  
Bonjour (Rendezvous) Connection  
To install the printer driver from the Software and Documentation CD-ROM:  
1. Insert the CD-ROM into the CD-ROM drive.  
2. Double-click the Phaser 6280 icon on your desktop, and then:  
a. Click Phaser 6280 Installer.  
b. Type your password, and click OK.  
c. Click Continue at the Introduction window.  
d. Read the license agreement, click Continue, and click Agree.  
e. Click Install. When the driver is finished installing, your browser opens to an online  
registration form.  
f. Fill out the online registration and close the browser.  
g. Click Quit on the Finish Up window.  
3. When installation is complete, in the dock, click Finder > Printer Setup Utility.  
4. Click the Add button.  
5. Confirm that the first drop-down menu is set to Bonjour (Rendezvous).  
6. Select the printer in the window.  
7. Select Xerox from the list of manufacturers in the Printer Model drop-down menu.  
8. Select the appropriate printer model from the list of available devices.  
9. Click the Add button.  
See also:  
Online Support Assistant at www.xerox.com/office/6280support  
USB Connection  
To install the printer driver from the Software and Documentation CD-ROM:  
1. Insert the CD-ROM into the CD-ROM drive.  
2. Double-click the Phaser 6280 icon on your desktop, and then:  
a. Click Phaser 6280 Installer.  
b. Type your password, and click OK.  
c. Click Continue at the Introduction window.  
d. Read the license agreement, click Continue, and click Agree.  
e. Click Install. When the driver is finished installing, your browser opens to an online  
registration form.  
f. Fill out the online registration and close the browser.  
g. Click Quit on the Finish Up window.  
3. When installation is complete, in the dock, click Finder > Printer Setup Utility.  
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Installing the Printer Drivers  
4. Click the Add button.  
5. Select USB from the top drop-down menu.  
6. Select the printer in the top window.  
7. Select Xerox from the manufacturers in the Printer Model drop-down menu.  
8. Select the appropriate printer configuration from the list of available printers.  
9. Click the Add button.  
LPR Connection  
To install the printer driver from the Software and Documentation CD-ROM:  
1. Insert the CD-ROM into the CD-ROM drive and select the VISE installer to install the  
printer software.  
2. Once installation is complete, open the Printer Setup Utility for Mac OS X, version  
10.3.x.  
Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and  
then open the Utilities folder.  
3. Click the Add button.  
4. Select IP Printing from the first pull-down menu.  
5. Select LPD/LPR from the second pull-down menu.  
6. Enter the printer’s IP address in the Printer Address field.  
7. Verify that the Queue Name field is blank.  
8. Select Xerox from the Printer Model pull-down menu, and then select the  
corresponding PPD file.  
9. Click the Add button. The printer is added to the list.  
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Installing the Printer Drivers  
Macintosh OS X, Version 10.4  
Bonjour or USB Connection  
To install the printer driver from the Software and Documentation CD-ROM:  
1. Insert the CD-ROM into the CD-ROM drive.  
2. Double-click the Phaser 6280 icon on your desktop, and then:  
a. Click Phaser 6280 Installer.  
b. Type your password, and click OK.  
c. Click Continue at the Introduction window.  
d. Read the license agreement, click Continue, and click Agree.  
e. Click Install. When the driver is finished installing, your browser opens to an online  
registration form.  
f. Fill out the online registration and close the browser.  
g. Click Quit on the Finish Up window.  
3. In the dock, click Finder > Printer Setup Utility.  
4. Click the Add button.  
5. Select the Default Browser in the Printer Browser window  
6. Select the Xerox Phaser 6280 Bonjour printer in the list of available printers.  
If Printer Browser does not show the appropriate printer, select Xerox from the lower  
drop-down menu.  
7. Click the Add button.  
8. Select the optional configurations: memory, paper tray, storage devise, or duplex unit,  
and click Continue.  
LPD Connection  
To install the printer driver from the Software and Documentation CD-ROM:  
1. Insert the CD-ROM into the CD-ROM drive and select the VISE installer to install the  
printer software.  
2. Once installation is complete, open the Printer Setup Utility.  
Note: To locate utilities on the Macintosh hard drive, open the Applications folder, and  
then open the Utilities folder.  
3. Click the Add button.  
4. Select IP Printer from the upper left corner of the Printer Browser.  
5. Select LPD from the pull-down menu.  
6. Enter the printer’s IP address in the Address field.  
7. Make sure Queue Name is blank.  
8. Click Printer Model > Xerox, and select the corresponding printer model PPD file.  
9. Click the Add button. The printer is added to the list.  
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Installing the Printer Drivers  
Macintosh OS X, Version 10.5  
Bonjour or USB Connection  
To install the printer driver from the Software and Documentation CD-ROM:  
1. Insert the CD-ROM into the CD-ROM drive.  
2. Double-click the Phaser 6280 icon on your desktop, and then:  
a. Click Phaser 6280 Installer.  
b. Type your password, and click OK.  
c. Click Continue at the Introduction window.  
d. Read the license agreement, click Continue, and click Agree.  
e. Click Install. When the driver is finished installing, your browser opens to an online  
registration form.  
f. Fill out the online registration and close the browser.  
g. Click Quit on the Finish Up window.  
3. Click the Apple menu > System Preferences > Print & Fax.  
4. Click +, and click the IP address.  
5. Click the menu and select Line Printer Daemon - LPD.  
6. Type the printer's IP address in Address.  
7. Click Print Using > Phaser 6280.  
8. Click Add.  
9. Select the optional features, and click Continue.  
LPD Connection  
To install the printer driver from the Software and Documentation CD-ROM:  
1. Insert the CD-ROM into the CD-ROM drive and select the VISE installer to install the  
printer software.  
2. Click the Apple menu > System Preferences > Print and Fax.  
3. Click +, and click Add Printer.  
4. Click IP icon at the top of the window.  
5. Type the printer’s IP address in the Address field.  
6. Make sure Queue is blank.  
7. Click Print Using > Xerox, and select the corresponding printer model PPD file.  
8. Click the Add button. The printer is added to the list.  
9. Close the Print and Fax window.  
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Supported Paper and Media  
Supported Paper and Media  
This section includes:  
Your printer is designed to be used with a variety of paper types. Follow the guidelines in  
this section to ensure the best print quality and to avoid jams.  
For best results, use Xerox printing media specified for your Phaser 6280 printer. They are  
guaranteed to produce excellent results with your printer.  
To order paper, transparencies, or other specialty media, contact your local reseller or go to  
Caution: Damage caused by using unsupported paper, transparencies, and other specialty  
media is not covered by the Xerox warranty, service agreement, or Total Satisfaction  
Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada.  
Coverage may vary outside these areas; please contact your local representative for details.  
See also:  
Paper Usage Guidelines  
The printer trays accommodate most sizes and types of paper, transparencies, or other  
specialty media. Follow these guidelines when loading paper and media in the trays:  
Envelopes and transparencies can be printed from Tray 1 (MPT) only.  
Fan paper, transparencies, or other specialty media before loading in the paper tray.  
Do not print on label stock once a label has been removed from a sheet.  
Use only paper envelopes. Do not use envelopes with windows, metal clasps, or  
adhesives with release strips.  
All envelopes should be printed single-sided only.  
Some wrinkling and embossing may occur when printing envelopes.  
Do not overload the paper trays. Do not load paper above the fill line on the inside of  
the paper guide.  
Adjust the paper guides to fit the paper size. For Trays 2–3, the paper guides click into  
place when they are adjusted correctly.  
If excessive jams occur, use paper or other media from a new package.  
See also:  
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Supported Paper and Media  
Paper That Can Damage Your Printer  
Your printer is designed to use a variety of media types for print jobs. However, some media  
can cause poor output quality, increased paper jams, or damage to your printer.  
Unacceptable media includes:  
Rough or porous media  
Plastic media other than supported transparencies  
Paper that has been folded or wrinkled  
Paper with staples  
Envelopes with windows or metal clasps  
Padded envelopes  
Non-laser glossy or coated paper  
Perforated media  
Paper Storage Guidelines  
Providing good storage conditions for your paper and other media contributes to optimum  
print quality.  
Store paper in dark, cool, relatively dry locations. Most paper items are susceptible to  
damage from ultraviolet (UV) and visible light. UV radiation, which is emitted by the  
sun and fluorescent bulbs, is particularly damaging to paper items. The intensity and  
length of exposure to visible light on paper items should be reduced as much as  
possible.  
Maintain constant temperatures and relative humidity.  
Avoid attics, kitchens, garages, and basements for storing paper. Inside walls are drier  
than outside walls where moisture can collect.  
Store paper flat. Paper should be stored on pallets, cartons, shelves, or in cabinets.  
Avoid having food or drinks in the area where paper is stored or handled.  
Do not open sealed packages of paper until you are ready to load them into the  
printer. Leave paper in the original packaging. For most commercial cut-size grades, the  
ream wrapper contains an inner lining that protects the paper from moisture loss or  
gain.  
Leave the media inside the bag until you are ready to use it; reinsert unused media in  
the bag and reseal it for protection. Some specialty media is packaged inside  
resealable plastic bags.  
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About Paper  
About Paper  
Using unsuitable paper may lead to paper jams, poor print quality, breakdown and  
damage to your printer. In order to use the features of this printer effectively, use the  
suggested paper that is recommended here.  
Usable Paper  
The types of paper that can be used on this printer are as follows:  
Paper Tray  
Size  
Paper Type (Weight)  
Loading Capacity  
2
Tray 1 (MPT)  
Letter (8.5 x 11 in.),  
Legal (8.5 x 14 in.),  
Executive (7.25 x 10.5 in.),  
Folio (8.5 x 13 in.),  
150 sheets  
Plain (65120 g/m )  
(17–32 lb. Bond)  
(Standard paper)  
or 15 mm or  
below  
2
Thin Card Stock (100163 g/m )  
(37–60 lb. Cover)  
2
#10 Commercial (4.1 x 9.5 in.)  
Monarch (3.8 x 7.5 in.)  
A4 (210 x 297 mm)  
A5 (148 x 210 mm)  
B5 (182 x 257 mm)  
DL (110 x 220 mm)  
C5 (162 x 229 mm)  
Custom:  
Thick Card Stock (160220 g/m )  
(60–80 lb. Cover)  
2
Glossy Paper (100160 g/m ) (37–  
60 lb. Cover)  
2
Thick Glossy Paper (160 220 g/m ,  
60–80 lb. Cover)  
Labels  
Transparency  
Paper Envelope  
76.2127 mm (35 in.)  
216355.6 mm (8.514 in.)  
2
Tray 2  
Tray 3  
Letter (8.5 x 11 in.),  
Legal (8.5 x 14 in.),  
Executive (7.25 x 10.5 in.)  
Folio (8.5 x 13 in.),  
A4 (210 x 297 mm)  
A5 (148 x 210 mm)  
B5 (182 x 257 mm)  
Custom:  
Tray 2 holds  
250 sheets.  
Plain (65120 g/m )  
(17–32 lb. Bond)  
Tray 3 holds  
550 sheets.  
2
Thin Card Stock (100163 g/m )  
(37–60 lb. Cover)  
(Standard paper)  
or 27.6 mm or  
below  
2
Thick Card Stock (160220 g/m )  
(60–80 lb. Cover)  
2
Glossy Paper (100160 g/m )  
(37–60 lb. Cover)  
148215.9 mm (5.838.5 in.)  
2
Thick Glossy Paper (160 200 g/m ,  
210355.6 mm (8.2714 in.)  
60–80 lb. Cover)  
Labels  
For details on how to load envelopes, see Printing Envelopes on page 69.  
Printing on paper that has different settings from the paper size or paper type selected on  
the print driver, or loading paper into an unsuitable paper tray for printing, may lead to  
paper jams. To ensure that printing is correctly done, select the correct paper size, paper  
type, and paper tray.  
The printed image may fade due to moisture, such as water, rain or vapor. For details,  
contact your reseller.  
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About Paper  
See also:  
2-Sided Printing Paper Types and Sizes  
The available paper types and sizes for 2-sided printing are as follows:  
Paper Size  
Paper Type  
A4 (210 x 297 mm)  
B5 JIS (182 x 257 mm)  
A5 A5 (148 x 210 mm)  
Letter (8.5 x 11 in.)  
Folio (8.5 x 13 in.)  
Legal (8.5 x 14 in.)  
Executive (7.25 x 10.5 in.)  
Custom  
Plain, Thin Card Stock, Glossy  
2
(65163 g/m , 17–43 lb. Bond)  
Custom Sizes  
Width: 148215.9 mm (5.83–8.5 in.)  
Height: 210355.6 mm (8.27–14 in.)  
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Setting Paper Types and Sizes  
Setting Paper Types and Sizes  
Setting Paper Trays  
When loading paper in Tray 3 or the 550-Sheet Feeder (optional), it is necessary to set the  
paper type on the control panel.  
When loading paper in Tray 1 (MPT), set the paper size and type on the control panel when  
printing. When MPT Mode has been set to Panel Specified (default) on the control panel,  
you can set the paper size and type on the control panel.  
This section describes how to set the paper size and type on the control panel.  
Note: When you set MPT Mode to Panel Specified, printing will be performed only when  
the settings for the paper size and type configured on the print driver match the settings  
on the control panel. When the settings on the print driver and control panel do not match,  
follow the instructions displayed on the control panel.  
You can also display the message to set the paper size and type on the control panel every  
time you load paper into each tray.  
See also:  
Setting Paper Types  
Caution: Paper type settings must match those of the actual paper loaded in the trays.  
Otherwise, print-quality problems can occur.  
1. Press the Menu button to display the Menu screen.  
2. Select Tray Settings, and then press the OK button.  
3. Select the tray, and then press the OK button.  
4. Select Paper Type, and then press the OK button.  
5. Select the correct paper type for the loaded paper, and then press the OK button.  
6. Press the Menu button.  
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Setting Paper Types and Sizes  
Setting Paper Sizes  
1. Press the Menu button to display the Menu screen.  
2. Select Tray Settings, and then press the OK button.  
3. Select the tray, and then press the OK button.  
4. Select Paper Size for Custom Size only, and then press the OK button.  
Note: Select Driver Size when you set a custom size paper from Tray 1 (MPT).  
5. Select the paper size, and then press the OK button.  
6. Press the Menu button.  
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Loading Paper  
Loading Paper  
This section includes:  
Loading Paper in Tray 1 (MPT)  
Use Tray 1 (MPT) for a wide range of media including:  
Plain paper  
Card stock  
Labels  
Envelopes  
Transparencies  
Glossy paper  
Specialty media including business cards, postcards, trifold brochures, and  
weatherproof paper  
Pre-printed paper (paper already printed on one side)  
Custom size paper  
See also:  
Using Tray 1 video tutorial at www.xerox.com/office/6280support  
Loading Paper in Tray 1 (MPT)  
In addition to plain paper, Tray 1 (MPT) can use various other sizes and types of print  
media, such as envelopes and transparencies.  
Make sure of the following points when loading paper in Tray 1 (MPT).  
2
You can load up to 150 sheets or a stack of paper (65 220 g/m , 17 40 lb. Bond, 40 80  
lb. Cover) less than 15 mm high. Sizes can start from 3 x 5”.  
Tray 1 (MPT) accepts print media within the following dimensions:  
Width: 76.2 216.0 mm (3 8.5 in.)  
Length: 127.0 355.6 mm (5 14 in.)  
2
You can load media that is 65 163 g/m (17 43 lb. Bond) for duplex printing.  
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Loading Paper  
Make sure of the following points to avoid any troubles during printing.  
Do not load different types of paper at the same time.  
Use high quality paper for laser printers to print at high quality. See About Paper on  
Do not remove or add paper to Tray 1 (MPT) when printing, or if there is any paper still  
in the tray. Doing so may cause a paper jam.  
Do not put any objects other than paper on Tray 1 (MPT). Also, do not push or force  
down Tray 1 (MPT).  
Always load paper short-edge feed.  
To load paper in Tray 1 (MPT):  
1. Gently pull open the Tray 1 (MPT) cover.  
6280-018  
2. Slide the width guides to the edge of the tray. The width guides should be fully  
extended.  
6280-019  
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Loading Paper  
3. Insert all media facedown and top edge first into Tray 1 (MPT).  
6280-011  
Note: Do not force the paper.  
4. Slide the width guides until they rest lightly against the edge of the paper stack.  
6280-020  
Note: Be careful not to bend the paper.  
If Tray 1 (MPT) is configured for Driver Size, configure the paper size and type in the print  
driver.  
When MPT Mode is set to Panel Specified, you need to set the paper type and size settings  
for the tray on the control panel in advance.  
See also:  
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Loading Paper  
Loading Paper in Trays 2-3  
Use Trays 2-3 for a wide range of media including:  
Plain paper  
Thin card stock  
Glossy paper  
Labels  
See also:  
Loading Paper in Trays 2-3  
This section describes how to load paper in the standard and optional paper trays. All trays  
are loaded the same way.  
Caution: Do not remove the tray during printing. It may cause a paper jam.  
1. Pull the tray out of the printer until it stops. Hold the tray with both hands, lift the front  
slightly, and remove it from the printer.  
6280-012  
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Loading Paper  
2. Slide the width guides to the edge of the tray. The width guides should be fully  
extended.  
6280-013  
Note: When loading paper that is 216 mm (8.5 in.) wide, such as Letter or Legal size  
paper, set the tab on the side of the tray to the [8.5] position.  
3. Squeeze the green tab on the length guide, and then slide the tray until the arrow lines  
up with the appropriate paper size. The guide clicks into place.  
6280-014  
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Loading Paper  
4. Before loading the print media, flex the sheets back and forth, and then fan them.  
Straighten the edges of the stack on a level surface.  
6280-015  
5. Place the print media into the tray with the print side face-up.  
Note: Do not exceed the maximum fill line in the tray. Overfilling the tray may cause  
paper jams.  
6. Slide the width guides and length guide until they rest lightly against the edge of the  
print media stack.  
6280-016  
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Loading Paper  
7. Insert the tray into the printer, and push until it stops.  
6280-017  
Caution: Do not use excessive force on the tray. Doing so could damage the tray or the  
inside of the printer.  
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Selecting Printing Options  
Selecting Printing Options  
This section includes:  
Selecting Printing Preferences (Windows)  
Printer preferences control all of your print jobs, unless you override them specifically for a  
job. For example, if you want to use automatic 2-sided printing for most jobs, set this  
option in printer settings.  
To select printer preferences:  
1. Select one of the following options:  
Windows 2000 and Windows Server 2003: Click Start, select Settings, and then  
click Printers.  
Windows XP: Click Start, Settings, and then select Printers and Faxes.  
Windows Vista: Click Start, and then click Printers.  
2. In the Printers folder, right-click the icon for your printer.  
3. From the pop-up menu, select Printing Preferences or Properties.  
4. To set standard printing options:  
a. Select the Advanced tab, and then click the Printing Defaults button.  
b. Make selections on the driver tabs, and then click the OK button to save your  
selections. You return to the Properties window.  
5. To activate optional features for a postscript driver:  
a. Click the Device Settings tab in the Properties window.  
b. Activate the options by selecting from the menus next to either Memory, Paper  
Tray Configuration, Storage Device, and/or Duplex Unit.  
c. Click OK.  
6. To activate optional features for a PCL driver:  
a. Click the Options tab in the Properties window.  
b. In the Items field, select either Memory Capacity, Hard Disk, Duplex Unit, 550  
Sheet Feeder, or RAM Disk.  
c. Click the Settings for menu, and select Available or, for Memory Capacity, select  
the new setting.  
d. Click OK.  
Note: For more information about Windows printer driver options, click the Help button on  
the printer driver tab to view the online help.  
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Selecting Printing Options  
Selecting Options for an Individual Job (Windows)  
If you want to use special printing options for a particular job, change the driver settings  
before sending the job to the printer. For example, if you want to use Photo print-quality  
mode for a particular graphic, select this setting in the driver before printing that job.  
1. With the desired document or graphic open in your application, access the Print dialog  
box.  
2. Select the Phaser 6280 printer, select the Properties button to open the printer driver.  
3. Make selections from the driver tabs. See the following table for specific printing  
options.  
Note: In Windows 2000, Windows XP, and Windows Server 2003, you can save current  
printing options with a distinctive name and apply them to other print jobs. Select  
either the Advanced, Paper/Output, Image Options, or Layout tab, and then select a  
Saved Setting. Click the Help button for more information.  
4. Click the OK button to save your selections.  
5. Print the job.  
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Selecting Printing Options  
See the following table for specific PCL printing options:  
PCL Printing Options for Windows Operating Systems  
Operating System Driver Tab  
Printing Options  
Windows Vista,  
Windows 2000,  
Windows XP, or  
Windows Server  
2003  
Paper/Output tab  
Job Type  
Document size, paper type, and tray selection  
2-sided printing  
Feed orientation  
Saved Settings  
Covers/Separators  
Transparency Separators  
Printer Status  
Image Options tab  
Output Color  
Print Quality  
Image adjustment, image type, image correction  
Image Settings  
Color Balance  
Profile Settings  
Layout tab  
Pages per sheet (N-up)  
Image Orientation  
Booklet/Poster/Mixed Document/Rotation layout  
Output Size  
Margin Shift  
Watermarks/Overlays  
tab  
Watermarks  
Overlays  
Advanced tab  
Skip Blank Pages  
Draft Mode  
Banner Sheet  
Size Mismatch  
Graphics Settings  
Font Settings  
Note: If your driver does not display the options listed in the table above, see Enabling  
Options on page 134 for more information.  
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Selecting Printing Options  
See the following table for specific PostScript printing options:  
PostScript Printing Options for Windows Operating Systems  
Operating System Driver Tab  
Printing Options  
Windows Vista,  
Windows 2000,  
Windows XP, or  
Windows Server  
2003  
Paper/Output tab  
Job Type  
Document size, paper type, and tray selection  
2-sided printing  
Orientation  
Output Color  
Printer Status  
Saved Settings  
Image Options tab  
Image Settings  
Color corrections  
Brightness  
Color Balance  
Layout tab  
Pages per sheet (N-up)  
Fit to new paper size  
Booklet layout  
Advanced tab  
Transparency Separators  
Image options: reduce/enlarge, image smoothing  
Details: blank pages, tray mapping  
Note: If your driver does not display the options listed in the table above, see Enabling  
Options on page 134 for more information.  
Selecting Options for an Individual Job (Macintosh)  
To select print settings for a particular job, change the driver settings before sending the  
job to the printer.  
1. With the document open in your application, click File, and then click Print.  
2. Select the desired printing options from the menus and drop-down lists that are  
displayed.  
Note: In Macintosh OS X, click Save Preset on the Print menu screen to save the current  
printer settings. You can create multiple presets and save each with its own distinctive  
name and printer settings. To print jobs using specific printer settings, click the  
applicable saved preset in the Presets list.  
3. Click Print to print the job.  
See the following table for specific printing options:  
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Selecting Printing Options  
Macintosh PostScript Driver Settings  
Operating System  
Driver Drop-Down Title  
Printing Options  
Mac OS X, Version  
10.4 and 10.5  
Copies & Pages  
Copies  
Pages  
Layout  
Pages per sheet  
Layout direction  
Border  
2-sided printing  
Scheduler  
Print document (now, at a specified time, on  
hold)  
Priority (urgent, high, medium, low)  
Paper Handling  
Page order  
Print (all, odd, even)  
Destination paper size  
ColorSync  
Color conversion  
Quartz filter  
Cover Page  
Print cover page (none, before document,  
after document)  
Cover page type  
Billing information  
Error Handling  
PostScript errors  
Tray Switching  
Paper Feed  
Job Type  
Paper source  
Secure prints  
Proof prints  
Job Control  
User account  
Administrator account  
Printer Features  
Print quality/color  
Color adjustment  
Color balance (C, M, Y, K)  
Media handling  
Printer specific options  
Summary  
Summarizes the driver selections  
Color Matching (10.5 only)  
Color sync or in printer  
Profile selection  
Supply Levels  
Cyan toner cartridge  
Magenta toner cartridge  
Yellow toner cartridge  
Black toner cartridge  
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Selecting Printing Options  
Macintosh PostScript Driver Settings (Continued)  
Operating System  
Driver Drop-Down Title  
Copies & Pages  
Printing Options  
Mac OS X, Version  
10.3  
Copies  
Pages  
Layout  
Pages per sheet  
Layout direction  
Border  
Two-sided printing  
Output Options  
Scheduler  
PDF  
Postscript  
Print document (now, at a specified time, on  
hold)  
Priority (urgent, high, medium, low)  
Paper Handling  
ColorSync  
Reverse page order  
Print (all, odd, even)  
Color matching  
Quartz filter  
Cover Page  
Print cover page (none, before document,  
after document)  
Cover page type  
Billing information  
Error Handling  
PostScript errors  
Tray Switching  
Paper Feed  
Job Type  
Paper source  
Secure prints, personal prints, proof prints,  
and saved prints  
Job Control  
User account  
Administrator account  
Image Quality  
Print quality  
RGB color corrections neutral grays  
Image smoothing  
Printer Features  
Print quality/color  
Color adjustment  
Color balance (C, M, Y, K)  
Media handling  
Printer specific options  
Summary  
Summarizes the driver selections  
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Printing on Both Sides of the Paper  
Printing on Both Sides of the Paper  
This section includes:  
Note: For information about manual two-sided printing, go to the Online Support Assistant  
Automatic 2-Sided Printing Guidelines  
Automatic 2-sided printing is available from the Phaser 6280DN configuration. Before  
printing a 2-sided document, verify that the paper is a supported size for the tray. For a list  
of supported paper sizes, see Supported Paper and Media on page 46. The following paper  
and media cannot be used for 2-sided printing:  
Transparencies  
Envelopes  
Labels  
Any die-cut specialty media, such as business cards  
Thick card stock  
See also:  
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Printing on Both Sides of the Paper  
Binding Edge Options  
When you use the printer driver to select 2-sided printing, also select the binding edge,  
which determines how the pages turn. The actual outcome depends on the orientation  
(portrait or landscape) of images on the page, as displayed in the following illustrations.  
Portrait  
Landscape  
Flip on Long Edge  
Flip on Short Edge  
Flip on Short Edge  
Flip on Long Edge  
Selecting 2-Sided Printing  
To select automatic 2-sided printing:  
1. Insert paper in the tray. For more information, see Loading Paper on page 52.  
2. In the printer driver, select 2-sided printing as shown in the following table, and then  
press the OK button.  
To select automatic 2-sided printing:  
Operating System  
Steps  
Windows Vista,  
1. Select the Paper/Output tab.  
Windows 2000,  
Windows XP, or  
Windows Server 2003  
2. Click 2-Sided Print, and select either Flip on Long Edge or Flip on  
Short Edge.  
Mac OS X, version 10.3  
and higher  
1. In the Print dialog box, select Layout from the menu under the Presets  
menu.  
2. Select Long-edged printing or Short-edged printing.  
Note: If your driver does not display the options listed in the table above, see Enabling  
Options on page 134 for more information.  
See also:  
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Printing on Specialty Media  
Printing on Specialty Media  
This section includes:  
Printing Transparencies  
Transparencies can be printed from all trays. They should be printed on one side only. For  
best results, use only recommended Xerox transparencies.  
To order paper, transparencies, or other specialty media, contact your local reseller or go to  
Caution: Damage caused by using unsupported paper, transparencies, and other specialty  
media is not covered by the Xerox warranty, service agreement, or Total Satisfaction  
Guarantee. The Total Satisfaction Guarantee is available in the United States and Canada.  
Coverage may vary outside these areas; please contact your local representative for details.  
See also:  
Guidelines  
Remove all paper before loading transparencies in the tray.  
Do not load more than 25 sheets in Tray 1 (MPT). Overloading the tray may cause the  
printer to jam.  
Handle transparencies by the edges using both hands to avoid fingerprints and  
creases, which may cause poor print quality.  
Fan transparencies before loading in the paper tray.  
This section explains how to print on transparencies.  
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Printing on Specialty Media  
Loading Transparencies  
Note: Transparencies with a white frame and full-color transparencies cannot be used.  
1. After carefully fanning a small stack of transparencies, load them into Tray 1 (MPT)  
with the side to be printed facing down. Load no more than 25 transparencies at a  
time.  
6280-011  
2. Slide the paper guides to the size of the transparencies.  
3. Pull out the output tray extension when loading paper, such as transparencies.  
Printing on Transparencies  
When MPT Mode is set to Panel Specified, you need to set the paper type and size settings  
for the tray on the control panel in advance. See Setting Paper Types and Sizes on page 50.  
Printing transparencies continuously may lead to the output transparencies sticking to  
each other. Remove the transparencies from the output tray after about 20 sheets, and  
then fan them to lower their temperatures.  
Using the PostScript Driver  
To print on transparencies using the PostScript print driver, display the Paper/Output tab.  
1. From the File menu, select Print.  
2. Select this printer as the printer to be used and click Preferences or Properties.  
3. Select the Paper/Output tab.  
4. From Paper Type, select Transparency.  
5. From Paper Tray, select Tray 1 (MPT).  
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Printing on Specialty Media  
6. From Paper Size, select the size of the original document.  
7. Click OK.  
8. Click Print in the Print dialog box to start printing.  
Using the PCL Driver  
To print on transparencies using the PCL print driver, display the Paper/Output tab.  
1. From the File menu, select Print.  
2. Select this printer as the printer to be used and click Preferences or Properties.  
3. Select the Paper/Output tab.  
4. From Paper Tray, select Tray 1 (MPT).  
5. Select Transparency from Paper Type.  
6. From Paper Size, select the size of the original document.  
7. Click OK.  
8. Click Print in the Print dialog box to start printing.  
Printing Envelopes  
Envelopes can be printed only from Tray 1 (MPT).  
Guidelines  
Successful envelope printing is highly dependent on the quality and construction of the  
envelopes. Use envelopes made specifically for laser printers.  
It is recommended that you maintain constant temperatures and relative humidity.  
Store unused envelopes in their packaging to avoid the effects of moisture and dryness  
which can affect print quality and cause wrinkling. Excessive moisture can cause the  
envelopes to seal before or during printing.  
Avoid padded envelopes; purchase envelopes that lie flat on a surface.  
Remove air bubbles from the envelopes before loading by setting a heavy book on top  
of the envelopes.  
If wrinkling or embossing problems occur, use a different brand of envelopes made  
specifically for laser printers.  
Caution: Never use envelopes with windows or metal clasps; they can damage the printer.  
Damage caused by using unsupported envelopes is not covered under the Xerox warranty,  
service agreement, or Total Satisfaction Guarantee. The Total Satisfaction Guarantee is  
available in the United States and Canada. Coverage may vary outside these areas, please  
contact your local representative for details.  
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Printing on Specialty Media  
Loading Envelopes  
To load envelopes, insert the envelopes with the flaps closed and at the right side. The print  
side must be facing down. You can load envelopes up to the maximum fill line in the tray at  
one time.  
The following explains how to load envelopes in Tray 1 (MPT).  
Note: The reverse side of the envelope cannot be printed on. Envelopes can get wrinkled or  
the print quality is reduced depending on the type used.  
See also:  
To load envelopes in Tray 1 (MPT):  
1. Insert the envelopes with the side to be printed facedown.  
6280-010  
2. Slide the paper guides to the size of the envelope.  
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Printing on Specialty Media  
Printing on Envelopes  
When MPT Mode is set to Panel Specified, you need to set the paper type and size settings  
for the tray on the control panel in advance. See Setting Paper Types and Sizes on page 50.  
Using the PostScript Driver  
To print on envelopes using the PostScript print driver, display the Paper/Output tab.  
1. From the File menu, select Print.  
2. Select this printer as the printer to be used and click Preferences or Properties.  
3. Select the Paper/Output tab.  
4. From Paper Type, select Envelope.  
5. From Paper Tray, select Tray 1 (MPT).  
6. From Paper Size, select the size of the original document.  
7. Click OK.  
8. Click Print in the Print dialog box to start printing.  
Using the PCL Driver  
To print on envelopes using the PCL print driver, display the Paper/Output tab.  
1. From the File menu, select Print.  
2. Select this printer as the printer to be used and click Preferences or Properties.  
3. Select the Paper/Output tab.  
4. From Paper Tray, select Tray 1 (MPT).  
5. From Paper Type, select Envelope.  
6. From Paper Size, select the size of the original document.  
7. Select the Layout tab.  
8. From Fit to New Paper Size, select the size of the envelope, and then click OK.  
9. If necessary, click Booklet/Poster/Mixed Document/Rotation, and select Image  
Rotation 180deg.  
10. Click OK.  
11. Click Print in the Print dialog box to start printing.  
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Printing on Specialty Media  
Printing Labels  
Labels can be printed from all trays.  
To order paper, transparencies, or other specialty media, contact your local reseller or go to  
See also:  
Guidelines  
Do not use vinyl labels.  
Print only on one side of the sheet of labels.  
Do not use any sheet where labels are missing; it may damage the printer.  
Store unused labels flat in their original packaging. Leave the sheets of labels inside the  
original packaging until ready to use. Return any unused sheets of labels to the original  
packaging and reseal it.  
Do not store labels in extremely dry or humid conditions or extremely hot or cold  
conditions. Storing them in extreme conditions may cause print-quality problems or  
cause them to jam in the printer.  
Rotate stock frequently. Long periods of storage in extreme conditions can cause labels  
to curl and jam the printer.  
Printing Labels from Tray 1 (MPT)  
1. Gently pull open the Tray 1 (MPT) cover and open the paper guides.  
6280-045  
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Printing on Specialty Media  
2. Fan the labels to release sheets that are stuck together.  
6280-015  
3. Insert the labels into Tray 1 (MPT), and adjust the paper guides to fit the sheets.  
Place the side to be printed facedown with the top of the sheets entering first.  
Do not load more than 25 sheets.  
6280-046  
4. In the printer driver, select either Labels as the paper type or Tray 1 (MPT) as the paper  
tray, and click OK.  
5. If the printer is set to Panel Specified, the control panel asks for media type and size.  
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Printing on Specialty Media  
Printing Labels from Trays 2-3  
1. Pull the tray out of the printer.  
6280-012  
2. If necessary, open the paper guides:  
Squeeze the green tab on the length guide, and then slide the tray until the arrow  
lines up with the appropriate paper size. The guide clicks into place.  
Slide the green side guides outward.  
6280-047  
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Printing on Specialty Media  
3. Fan the label sheets to release sheets that are stuck together.  
6280-015  
4. Insert the label sheets into the tray. Place the side to be printed face up with the top of  
the page toward the front of the printer.  
Note: Do not load the paper above the fill line indicated on the tray. Overloading the  
tray may cause jams. The following illustration indicates the maximum fill line for  
transparencies, labels, and glossy paper.  
6280-048  
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Printing on Specialty Media  
5. If necessary, press the paper guides inward to fit the sheets.  
Note: When the paper guides are adjusted correctly, there may be a small space  
between the labels and the guides.  
6280-016  
6. Insert the tray into the tray slot, and push the tray completely into the printer.  
6280-017  
7. On the control panel, select the paper type:  
a. Select Menu.  
b. Select Tray Settings, and then press the OK button.  
c. Select Tray 2 or Tray 3 and then press the OK button.  
d. Select Paper Type, and then press the OK button.  
e. Select Labels, and then press the OK button.  
8. In the printer driver, select either Labels as the paper type or the appropriate tray as  
the paper tray.  
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Printing on Specialty Media  
Printing Glossy Paper  
Glossy paper can be printed from any tray. It can be printed on both sides.  
To order paper, transparencies, or other specialty media, contact your local reseller or go to  
Guidelines  
Do not open sealed packages of glossy paper until you are ready to load them into the  
printer.  
Leave glossy paper in the original wrapper, and leave the packages in the shipping  
carton until ready to use.  
Remove all other paper from the tray before loading glossy paper.  
Load only the amount of glossy paper you are planning to use. Do not leave glossy  
paper in the tray when you are finished printing. Reinsert unused glossy paper in the  
original wrapper and seal.  
Rotate stock frequently. Long periods of storage in extreme conditions can cause  
glossy paper to curl and jam the printer.  
Printing Glossy Paper from Tray 1 (MPT)  
1. Gently pull open the Tray 1 (MPT) cover and open the paper guides.  
6280-045  
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Printing on Specialty Media  
2. Fan the glossy paper to release sheets that are stuck together.  
6280-015  
3. Insert the glossy paper into Tray 1 (MPT), and adjust the paper guides to fit the paper.  
Place the side to be printed facedown.  
Do not load more than 25 sheets.  
6280-046  
4. In the printer driver, select either Glossy Paper as the paper type or Tray 1 (MPT) as the  
paper tray, and click OK.  
5. If the printer is set to Panel Specified, the control panel asks for media type and size.  
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Printing on Specialty Media  
Printing Glossy Paper from Trays 2-3  
1. Pull the tray out of the printer.  
6280-012  
2. If necessary, open the paper guides:  
Squeeze the green tab on the length guide, and then slide the tray until the arrow  
lines up with the appropriate paper size. The guide clicks into place.  
Slide the green side guides outward.  
6280-047  
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Printing on Specialty Media  
3. Fan the paper to release sheets that are stuck together.  
6280-015  
4. Insert the paper into the tray.  
Note: Do not load the paper above the fill line indicated on the tray. Overloading the  
tray may cause jams. The following illustration indicates the maximum fill line for  
transparencies, labels, and glossy paper.  
6280-048  
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Printing on Specialty Media  
5. If necessary, press the paper guides inward to fit the paper.  
Note: When the paper guides are adjusted correctly, there may be a small space  
between the paper and the guides.  
6280-016  
6. Insert the tray into the tray slot, and push the tray completely into the printer.  
6280-017  
7. On the control panel, select the glossy paper type:  
a. Select Menu.  
b. Select Tray Settings, and then press the OK button.  
c. Select Tray 2 or Tray 3 and then press the OK button.  
d. Select Paper Type, and then press the OK button.  
e. Select Glossy Paper, and then press the OK button.  
8. In the printer driver, select either Glossy Paper as the paper type or the appropriate  
tray as the paper tray.  
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Printing Custom Size or Long Paper  
Printing Custom Size or Long Paper  
This section explains how to print on custom size paper, such as long paper using the PCL  
print driver.  
Custom size paper can be loaded in each tray. The way to load custom size paper in the  
paper tray is the same as the one to load standard size paper. The way to load custom size  
paper in Tray 1 (MPT) is the same as the one to load standard size paper.  
When MPT Mode is set to Panel Specified, you need to set the paper type and size settings  
for the tray on the control panel in advance.  
See also:  
Defining Custom Paper Sizes  
Before printing, set the custom size on the print driver.  
Note: When setting the paper size on the print driver and control panel, be sure to specify  
the same size as the actual paper used. Setting the wrong size for printing will cause printer  
failure. This is especially true if you configure a bigger size when using a narrow width  
paper.  
Using the PCL Driver  
On the PCL print driver, set the custom size in the Custom Paper Size dialog box. This  
section explains the procedure using Windows XP as an example.  
For Windows 2000 or later, an administrator’s password only allows users with  
administrator rights to change the settings. Users without the rights of administrator can  
only check the contents.  
When configuring the Custom Paper Size dialog box in Windows 2000 or later, settings of  
other printers on the computer will also be affected as the form data base of the computer  
is used by a local printer. For a shared printer on the network, settings of other shared  
printers on the same network in another computer will also be affected as the form data  
base on the server with existing print queue is used.  
1. To start, do the following:  
Windows 2000-XP: Click Start > Settings > Printers and Faxes.  
Windows Vista: Click Start > Printers.  
Right-click the printer and select Properties.  
2. Select the Configuration tab.  
3. Click Custom Paper Size.  
4. Use the Details list box to select the custom setup you want to define.  
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Printing Custom Size or Long Paper  
5. Specify the length of the short edge and long edge under Settings For. You can specify  
the values either by entering them directly or using the Up Arrow and Down Arrow  
buttons. The length of the short edge cannot be longer than the long edge, even if it is  
within the specified range. The length of the long edge cannot be shorter than the  
short edge, even if it is within the specified range.  
6. To assign a paper name, select the Name Paper Size check box, and then enter the  
name in Paper Name. Up to 14 characters can be used for the paper name.  
7. If necessary, repeat steps 4 to 6 to define another custom size.  
8. Click OK twice.  
Using the PostScript Driver  
On the PostScript print driver, set the custom size in the Custom Paper Size dialog box. This  
section explains the procedure using Windows XP as an example.  
1. To start, do the following:  
Windows 2000-XP: Click Start > Settings > Printers and Faxes.  
Windows Vista: Click Start > Printers.  
Right-click the printer and select Properties.  
2. Select the General tab.  
3. Click the Printing Preferences button.  
4. From Paper Size, select Custom Paper Size.  
5. Specify the length of the short edge and long edge under Custom Size Settings. You  
can specify the values either by entering them directly. The length of the short edge  
cannot be longer than the long edge, even if it is within the specified range. The length  
of the long edge cannot be shorter than the short edge, even if it is within the specified  
range.  
6. Click OK three times.  
Printing on Custom Size Paper  
Use the following procedures to print using either the PCL or PostScript drivers.  
Using the PCL Driver  
The procedure to print on custom size paper using the PCL print driver is as follows.  
1. From the File menu, select Print.  
2. Select this printer as the printer to be used and click Preferences or Properties.  
3. Select the Paper/Output tab.  
4. Select the appropriate paper tray from Paper Tray.  
5. Select the appropriate paper type from Paper Type.  
6. From Paper Size, select the size of the original document.  
7. Click the Layout tab.  
8. The Fit to New Paper Size menu defaults to Same As Paper Size.  
9. Click OK.  
10. Click Print in the Print dialog box to start printing.  
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Printing Custom Size or Long Paper  
Using the PostScript Driver  
The procedure to print on custom size paper using the PostScript print driver is as follows.  
1. From the File menu, select Print.  
2. Select this printer as the printer to be used and click Preferences or Properties.  
3. Select the Paper/Output tab.  
4. From Paper Size, select Custom Page Size.  
5. Specify the length of the short edge and long edge under Custom Size Settings. You  
can specify the values either by entering them directly. The length of the short edge  
cannot be longer than the long edge, even if it is within the specified range. The length  
of the long edge cannot be shorter than the short edge, even if it is within the specified  
range.  
6. Click OK twice.  
7. Select the appropriate paper tray from Paper Tray.  
8. Select the appropriate paper type from Paper Type and click OK.  
9. Click Print in the Print dialog box to start printing.  
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Printing Confidential Documents - Secure Print  
Printing Confidential Documents - Secure Print  
When the hard drive or additional memory is added, you can use the secure print feature.  
Note: The data stored in the RAM disk is erased when the printer is switched off.  
About Secure Print  
Secure Print is a feature that allows you to assign a password to a print job from the  
computer, send it to the printer for temporarily storing, and start printing the data from the  
control panel. You can also store the print data in the printer without attaching a password.  
By storing frequently-used data in the printer, you can print the data with just an operation  
from the printer, and without sending the data from the computer repeatedly.  
Note: You can select whether to delete secure print data after printing.  
See also:  
Configuring Secure Print  
The procedure to configure Secure Print using the PCL or PostScript print driver is as follows.  
Follow the steps for the secure print settings at the computer and send data to the printer  
for printing. Then, follow the steps for the output procedure at the printer to output the  
printed pages.  
Printing from the Computer  
Note: Ensure the RAM disk is set to available. You can find this under the Options tab using  
the PCL print driver or the Device Settings tab using the PostScript print driver. The RAM  
disk also needs to be enabled via the control panel. For instructions about enabling options,  
1. From the File menu, select Print.  
2. Select the printer, and click Preferences or Properties.  
3. Click the Paper/Output tab.  
4. In the Job Type field, select Secure Print.  
5. Click the Setup button.  
6. In the Username field, enter your user name.  
7. In the Password field, enter a numeric password.  
8. If you want to use a specified document name to access the document from the  
control panel:  
a. In the Retrieve Document Name field, select Enter Document Name.  
b. In the Document Name field, enter the name that will appear on the control panel.  
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Printing Confidential Documents - Secure Print  
9. If you want the printer to automatically name the document using a time stamp, in  
the Retrieve Document Name field, select Use Existing Name.  
10. Click OK twice to accept the Secure Print settings, and then click Print to send the job.  
Now follow the instructions in Printing from the Control Panel, below, to continue  
printing the job.  
Printing from the Control Panel  
This section explains the procedure to print data stored in the printer by Secure Print.  
Note: You can also delete, without printing, secure print data stored in the printer. See  
1. On the control panel, press the Back Arrow button to display the Walk-Up Features  
menu.  
2. Select Secure Print, and then press the OK button.  
3. Select your user name, and then press the OK button.  
4. Press the Up Arrow or Down Arrow button to scroll to the correct number for the first  
digit of the numeric password, and then press the Forward Arrow button to accept that  
digit.  
Note: The digit becomes an asterisk after you press the Forward Arrow button.  
5. Repeat Step 4 for each digit of the password, and then press the OK button.  
6. If you submitted more than one secure print job, select the name of the job that you  
want to print, and then press the OK button.  
7. Select Del after Print or Print and Save, and then press the OK button.  
8. Scroll to the desired number of copies, and then press the OK button to print the job.  
The displayed user ID (up to 8 characters) is the User ID specified in the Secure Print dialog  
box of the Paper/Output tab of the print driver.  
For the password, enter the Password set in the Secure Print dialog box of the Paper/Output  
tab of the print driver. If Password is not configured, there will be no setting on the control  
panel.  
The document name displayed (up to 12 characters) is the Document Name specified in  
the Secure Print dialog box of the Basic tab of the print driver.  
Note: To use Secure Print and Proof Print, you must have a minimum of 256 MB memory  
installed and the RAM Disk must be enabled. For instructions about enabling options, see  
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Print After Checking Printing Result - Proof Print  
Print After Checking Printing Result - Proof Print  
When the hard drive or additional memory is added, you can use the proof print feature.  
Note: The data stored in the RAM disk is erased when the printer is switched off.  
About Proof Print  
Proof Print is a feature that allows you to store the print data of multiple copies in the  
memory, print out only the first set to check the print result and if satisfactory, print the  
remaining copies from the control panel.  
Proof print data that has become redundant can be deleted using the control panel. See  
To delete all proof print data that has become redundant, see System Setup on page 98.  
Configuring Proof Print  
The procedure to configure Proof Print using the PCL or PostScript print driver is as follows.  
First of all, carry out the proof print settings at the computer and send data to the printer  
for printing. Then, carry out the output procedure at the printer to output the printed  
pages.  
Printing from the Computer  
Note: Ensure the RAM disk is set to available. You can find this under the Options tab using  
the PCL print driver or the Device Settings tab using the PostScript print driver. The RAM  
disk also needs to be enabled via the control panel. For instructions about enabling options,  
1. From the File menu, select Print.  
2. Select the printer, and click Preferences or Properties.  
3. Click the Paper/Output tab.  
4. In the Job Type field, select Proof Print.  
5. Click the Setup button.  
6. In the Username field, enter your user name.  
7. If you want to use a specified document name to access the document from the  
control panel:  
a. In the Retrieve Document Name field, select Enter Document Name.  
b. In the Document Name field, enter the name that will appear on the control panel.  
8. If you want the printer to automatically name the document using a time stamp, in  
the Retrieve Document Name field, select Use Existing Name.  
9. Click OK twice to accept the Secure Print settings, and then click Print to send the job.  
Now follow the instructions in Printing from the Control Panel, below, to continue  
printing the job.  
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Print After Checking Printing Result - Proof Print  
Printing from the Control Panel  
This section explains the procedure to print and delete data stored in the printer by Proof  
Print.  
1. On the control panel, press the Back Arrow button to display the Walk-Up Features  
menu.  
2. Select Proof Print, and then press the OK button.  
3. Select your user name, and then press the OK button.  
4. If you submitted more than one proof print job, select the name of the job that you  
want to print, and then press the OK button.  
5. Select Del after Print or Print and Save, and then press the OK button to print the job.  
6. Scroll to the desired number of copies, and then press the OK button to print the job.  
Note: The user ID displayed (up to 8 characters) is the User ID set in the Proof Print dialog  
box of the Paper/Output tab of the print driver.  
The document name displayed (up to 12 characters) is the Document Name set in the  
Proof Print dialog box of the Paper/Output tab of the print driver.  
Note: To use Secure Print and Proof Print, you must have a minimum of 256 MB memory  
installed and the RAM Disk must be enabled. For instructions about enabling options, see  
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Using the Control Panel Menus  
5
This chapter includes:  
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Control Panel Menus  
Control Panel Menus  
This section includes:  
Menu Configuration  
The menus that can be accessed from the control panel are as follows:  
Menu  
Content  
Use the Information Pages menu to print various types of reports and lists.  
Information Pages  
Admin Menu  
Network Setup  
Use this menu to configure the network settings for the printer.  
USB Setup  
Use this menu to configure the USB interface.  
System Setup  
Use this menu to make the printer operation settings, such as for alarm  
and Power Saver mode.  
Maintenance Mode  
Use this menu to initialize the NVM, or to adjust the configurations for  
each type of paper.  
PCL Setup  
Use this menu to configure the PCL settings.  
PostScript Setup  
Use this menu to configure the PostScript settings.  
Control Panel  
Use this menu to specify whether to limit the menu operations with a panel  
lock.  
Tray Settings  
Billing Meters  
Use the Tray Settings menu to define the print media loaded in each tray.  
Use the Billing Meters menu to display the printed paper counts on the control  
panel.  
Each menu is configured in different levels. Set the printer settings by selecting the  
objective menus or items structure level.  
See also:  
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Control Panel Menus  
Changing Menu Settings  
Changing the Power Saver Time  
In this example, you set the transitional time to the Power Saver Mode.  
1. To display the menu screen, press the Menu button at the print screen.  
2. Press the Up Arrow or Down Arrow button until Admin Menu is displayed, and then  
press the Forward Arrow or OK button.  
3. Press the Up Arrow or Down Arrow button until System Setup is displayed, and then  
press the Forward Arrow or OK button.  
4. Press the Up Arrow or Down Arrow button until PowerSaver Time is displayed, and  
then press the Forward Arrow or OK button.  
5. Press the Up Arrow or Down Arrow button to change the number of minutes that the  
printer will wait before entering Power Saver mode.  
6. Press the OK button to confirm your settings. The settings that have been confirmed  
are displayed with the affix “*”.  
7. Press the Menu button to quit the menu operation and return to the print screen.  
8. Ready to print.  
Note: If you want to change values after you have confirmed them by pressing the  
OK button, you need to set them from the start again.  
Initializing Configured Values  
Display the item you want to initialize, and then press both the Up Arrow and Down Arrow  
buttons at the same time.  
Once the change process is completed, the factory defaults will be displayed. Press the  
OK button to confirm the value.  
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Description of Menu Items  
Description of Menu Items  
This section includes:  
Tray Settings  
There are three submenus under the Tray Settings menu: Tray 1 (MPT), Tray 2, and Tray 3.  
You can set paper size and paper type for each tray under these menus. (Display Pop-up  
and MPT Mode can only be set for Tray 1 (MPT).)  
Tray 3 is displayed only when the optional sheet feeder is installed.  
The settings menu for Tray 1 (MPT) is displayed only when the MPT Mode is set to Panel  
Specified.  
Common Settings for Tray 1 (MPT), Tray 2, and Tray 3  
Item  
Description  
Paper Type  
Specifies the type of paper loaded in each tray.  
Tray 1 (MPT) (default: Thin Card Stock)  
Tray 2 (default: Plain)  
Tray 3 (default: Plain)  
Paper Size  
Specify the paper size and orientation for each tray.  
Tray 1 (MPT) (default: Driver Size)  
Tray 2 (default: Auto)  
Tray 3 (default: Auto)  
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Description of Menu Items  
Settings Exclusive to Tray 1 (MPT)  
Item  
Description  
Display Popup  
Specifies whether or not to display the message that prompts you to set the paper size  
and type every time you load paper in the Tray 1 (MPT).  
When you select On, the message that prompts you to set the paper size and type is  
displayed.The default is Off.  
MPT Mode  
Specifies the way to set the paper type and size settings to be loaded in Tray 1 (MPT).  
Panel Specified (default)  
You can specify the paper type and size settings on the control panel. Printing  
can be done only when the settings on the print driver matches the settings on  
the control panel. When a mismatch of paper sizes occurs, follow the  
instructions displayed on the control panel.  
DriverSpecified  
You cannot specify the settings on the control panel. Printing is done using the  
settings on the print driver.  
When the size or type of paper that is loaded is different from the setting, the print quality  
may fall or paper may jam. Specify the correct paper type and size.  
When installing the optional sheet feeders if Paper Tray is set to Auto on the print driver,  
the feeding tray is automatically specified according to the setting on the control panel.  
Also, when the paper size and type setting for each tray is the same, printing continues by  
changing the feeding tray if the paper in the specified tray has run out.  
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Description of Menu Items  
Information Pages  
Prints various types of reports and lists.  
The information pages are printed on A4 size paper. Load A4 size paper into the tray.  
For the procedure for printing information pages, refer to Printing Information Pages  
Reports  
Description  
Menu Map  
Prints a map of the control panel menus.  
Demo Page  
Configuration  
You can print a sample of the document to check the printer’s performance.  
Prints status of the printer, such as hardware configuration and network  
information. Print this report to check whether optional accessories have been  
correctly installed.  
PCL Fonts List  
PCL Macro List  
PS Fonts List  
Job History  
Prints information on PCL fonts and samples of these fonts.  
Prints a list of PCL macros.  
Prints information on PS fonts and samples of these fonts.  
Prints information on printing result, such as whether data from the computer has  
been printed correctly. The status of a maximum of 22 jobs can be printed on the  
Job History Report.  
Use the control panel to set whether to print the Job History Report automatically  
for every 22 jobs completed. For details, refer to System Setup on page 98.  
Error History  
Prints information of up to the latest 42 errors that occurred in this printer.  
Prints a print meter.  
Print Meter  
Stored Documents  
Prints a list of documents stored in the printer when using the secure print and  
sample print feature.  
Printing Information Pages  
Information pages are printed from the control panel.  
1. Press the Menu button to display the Menu screen.  
2. Press the Up Arrow or Down Arrow button until Information Pgs is displayed, and then  
press the Forward Arrow or OK button.  
3. Press the Up Arrow or Down Arrow button until the desired report/list is displayed, and  
then press the OK button. The selected information page is printed.  
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Description of Menu Items  
Billing Meters  
Displays the number of processed print jobs on the control panel. The meter is divided  
according to the color modes.  
Item  
Description  
Color Impressions  
Black Impressions  
Total Impressions  
Displays the total number of pages printed in color.  
Displays the total number of pages printed in black/white.  
Displays the total number of pages printed.  
See also:  
Admin Menu  
This menu contains these submenus:  
Network Setup  
USB Setup  
System Setup  
Maintenance Mode  
PCL Setup  
PostScript Setup  
Control Panel  
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Description of Menu Items  
Network Setup  
Specifies printer settings affecting jobs sent to the printer through a network port.  
The settings in the Network Setup menu cannot be set when entering this menu during  
printing.  
You need to restart the printer to activate the new settings. After making the settings,  
turn off the printer and then turn it on again.  
Item  
Description  
Ethernet  
Specifies the communication speed and the modes of Ethernet.  
Auto (default)  
Automatically changes between 10M Half Duplex, 10M Full Duplex, 100M  
Half Duplex, and 100M Full Duplex.  
10M Base Half  
10M Base Full  
100M Base Half  
100M Base Full  
TCP/IP  
Specifies the settings to use the TCP/IP protocol.  
Protocol  
Set Enable when using the protocol. When Disable is selected, the protocol cannot be  
activated.  
LPR (default: Enable)  
Port 9100 (default: Enable)  
IPP (default: Enable)  
SMB TCP/IP  
SMB NetBEUI  
FTP (default: Enable)  
WSD (default: Enable)  
SNMP (default: Enable)  
Email Alerts (default: Enable)  
CentreWare IS (default: Enable)  
Bonjour (mDNS) (default: Enable)  
IPP is displayed only when the optional multi protocol card is installed.  
Host Access List  
Reset Defaults  
Specifies blocking the reception of data from certain IP addresses.  
Initializes network data stored in NVM. The NVM is a nonvolatile memory that stores  
the printer settings even after power off. Initializing the NVM will revert the value for  
each item of the Wired Network menu to default.  
Adobe Protocol  
Specifies the PostScript communication protocol: Standard, BCP, TBCP, Binary, or  
Auto.  
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Description of Menu Items  
USB Setup  
Use USB Setup for setting the USB port’s status.  
Item  
Description  
Port Status  
Select either Enable or Disable.  
Adobe Protocol  
Specifies the PostScript communication protocol: Standard,  
BCP, TBCP, Binary, or Auto.  
System Setup  
System Setup menu is used to make the printer operation settings, such as for alarm and  
power saver mode.  
Item  
Description  
PowerSaver Timer  
Specify the transitional time to Power Saver between 5 and 60 minutes in increments  
of 1 minute.  
5 min. to 60 min. (default: 30 min.)  
For details, refer to Power Saver Mode on page 27  
Audio Tones  
Specifies whether to turn on the alarm when an error occurs in the printer. You cannot  
adjust the sound volume.  
Control Panel (default: Off)  
Invalid Key (default: Off)  
Machine Ready (default: Off)  
Job Complete (default: Off)  
Fault Tone (default: Off)  
Alert Tone (default: Off)  
Out of Paper (default: Off)  
Low Toner Alert (default: Off)  
Base Tone (default: Off)  
Fault Time-Out  
Time-Out  
Sets the fault time-out function.  
You can cancel a printing process when it goes beyond a set time period. Set the time  
until the print job is canceled. When this timeout expires, the print job is canceled.  
5 sec. to 300 sec. (default: 30 sec.)  
Specifies the amount of time in increments of 1 second the printer waits for  
additional data before it cancels the job.  
Off  
Cannot cancel.  
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Description of Menu Items  
Item  
Description  
Auto Log Print  
Specifies whether to automatically print information about the printed data that has  
been processed in the printer (Job History Report).  
Off (default)  
Select this if you do not want to print the Job History Report automatically  
even if the number of print jobs exceeds 22.  
On  
Automatically prints a report when the number of print jobs reaches 22.  
You cannot set this during printing.  
You can print the Job History Report from the Information Pgs menu.  
You need to restart the printer to activate the new settings. After making the  
settings, turn off the printer and then turn it on again.  
Print ID  
Select this to print the user ID on a specified position.  
Off (default)  
User ID is not printed.  
Top Left  
Prints the user ID on the top left of the sheet of paper.  
Top Right  
Prints the user ID on the top right of the sheet of paper.  
Bottom Left  
Prints the user ID on the bottom left of the sheet of paper.  
Bottom Right  
Prints the user ID on the bottom right of the sheet of paper.  
Print Text  
Specifies whether the printer outputs PDL data, which is not supported by the printer,  
as text when the printer receives it. Text data is printed on A4 or Letter size paper.  
Off (default)  
Does not print the received data.  
On  
Prints the received data as text data.  
Banner Sheet  
Specifies the settings for the banner sheet.  
Insert Position (default: Off)  
Selects the position to output the banner sheet from Off, Front, Back, and  
Front & Back. When Off is selected, the banner sheet is not printed.  
Specify Tray (default: Tray 1 (MPT))  
Specifies the tray from which the banner sheet is output: Tray 1 (MPT), Tray  
2, or Tray 3.  
Tray 3 is displayed only when the optional sheet feeder is installed.  
Odd Page 2 Sided  
Start Up Page  
Language  
If the optional duplex mode is installed, use to select the process for the last odd page  
in a 2-sided print job. Select either 1 Sided or 2 Sided.  
Select On to print a Configuration page after starting the printer. Select Off to turn  
this function off.  
Specifies the language that is displayed on the control panel and Information pages.  
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Description of Menu Items  
Item  
Description  
RAM Disk  
Allocates memory to the RAM Disk file system for the secure print, collating jobs, and  
Sample print features.  
Enable  
Allocates memory for using the secure print and proof print features.  
Disable (default)  
Does not allocate memory for using the secure print and proof print features.  
This item is displayed when at least 256 MB of memory are added.  
Size Mismatch  
Specifies the action to take when the driver paper size settings do not match the  
control panel size settings.  
Off (default)  
Select this to display a message prompting you to load paper.  
Larger Size  
Select this to replace the paper with a longer size paper before printing in  
100% magnification ratio.  
Nearest Size  
Select this to replace the paper with the nearest size paper before printing in  
100% magnification ratio.  
Tray 1(MPT) Feed  
Select this to print on paper loaded in Tray 1 (MPT).  
If a computer issues the instruction about paper selection, it overwrites this setting.  
mm/inch  
Set the units for the custom paper size to millimeters (mm) or inches.  
millimeter (mm) (default)  
The paper size is displayed in millimeters  
inch (")  
The paper size is displayed in inches.  
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Description of Menu Items  
Maintenance Mode  
Use this menu to initialize the NVM, or to adjust the configurations for each type of paper.  
Item  
Description  
FW Version  
Displays the current firmware version.  
Auto Regi Adjust  
Adjust the color registration automatically. Selecting On adjusts the color registration  
automatically. The default is On.  
Adjust ColorRegi  
Correct the color registration manually. For details, refer to Color Registration on  
Auto Adjust  
Correct the color registration.  
Color Regi Chart  
Prints the correction chart.  
Enter Number  
Enter the number to correct the registration.  
Init PrintMeter  
Initialize NVM  
Initializes the print meter.  
Initializes the settings stored in the NVM except for the network settings. The NVM is  
a nonvolatile memory that stores the printer settings even after the power is turned  
off. After executing this function and restarting the printer, all the menu parameters  
are reset to their default values.  
You cannot execute this menu during printing.  
You need to restart the printer to activate this setting. After making the setting,  
turn off the printer and then turn it on again.  
Clear Storage  
Format HDD  
Clears stored information.  
Formats the hard drive.  
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Description of Menu Items  
PCL Setup  
Specifies the settings for the PCL.  
Item  
Description  
Paper Tray  
Specifies the paper tray to be used for printing.  
Auto (default)  
The tray is selected automatically when print data is sent.  
Tray 1 (MPT)  
Tray 2  
Tray 3  
Paper Size  
Specifies the paper size to be printed.  
A4  
B5  
A5  
8.5x11  
8.5x13  
8.5x14  
7.25x10.5  
Monarch Env  
DL Envelope  
C5 Envelope  
Com 10 Env  
New Custom Size  
Orientation  
2 Sided  
The paper printing direction can be selected from Portrait and Landscape. The default  
is Portrait.  
Specifies the 2-sided printing settings:  
2-Sided Print  
Specifies whether to perform 2-sided printing. The default is Off.  
Binding Edge  
Specifies the binding direction from Flip Long Edge or Flip Short Edge.  
The default is Flip Long Edge.  
Font  
Specifies the font used. The default is Courier.  
Symbol Set  
Font Size  
Specifies the font for symbols. The default is ROMAN-8.  
Specifies the font size. The default is 12.00. You can specify a value between 4.00 and  
50.00 in increments of 0.25.  
Font Pitch  
Form Line  
Quantity  
Specifies the character spacing. The default is 10.00. You can specify a value between  
6.00 and 24.00 in increments of 0.01.  
Specifies the form line (the number of lines per form). The default is 60. You can  
specify a value between 5 and 128 in increments of 1.  
Specifies the copies to be printed between 1 to 999. The default is 1.  
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Description of Menu Items  
Item  
Description  
Image Enhance  
Selects whether to perform image enhancement.  
Image enhancement is a feature that makes the boundary line between black and  
white smoother to decrease jags and enhance the visual appearance. The default is  
On.  
Hex Dump  
Specifies whether to print the data sent from a computer in the ASCII code  
corresponding to the hexadecimal notation format in order to check the data  
contents. The default is Disable.  
Draft Mode  
Specifies whether to print in draft mode. The default is Disable.  
Sets the line termination.  
Line Termination  
Off (default)  
The line termination command is not added.  
CR=CR, LF=LF, FF=FF  
Add-LF  
The LF command is added.  
CR=CR-LF, LF=LF, FF=FF  
Add-CR  
The CR command is added.  
CR=CR, LF=CR-LF, FF=CR-FF  
CR-XX  
The CR and LF commands are added.  
CR=CR-LF, LF=CR-LF, FF=CR-FF  
Default Color  
Specifies the color mode to Color or Black. This settings is used when the color printing  
mode setting is not specified for the print job that is sent to the printer.  
Black (default)  
Prints in black and white mode.  
Color  
Prints is the color mode.  
PostScript Setup  
Specifies the PostScript settings.  
Item  
Description  
PS Error Report  
PS Job Time-Out  
Init PS Disk  
Turns error reporting on or off.  
Turns the time-out off, or selects the length of time before timing-out.  
Initializes the HDD area that PostScript uses.  
Selects a paper tray.  
Paper Select Mode  
Default Color  
Sets the default as Color or Black.  
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Description of Menu Items  
Control Panel  
Specifies whether to limit menu operations with a password to avoid changing the printer  
settings by accident.  
Item  
Description  
Panel Lock  
Specifies whether to limit the menu operations with a password. Selecting On  
requires the operator to enter the password. If On is set, then you must enter the  
password to use the Admin Menu. The default is Off.  
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Menu List  
Menu List  
The Menu Map helps you navigate the control panel menus. To print the Menu Map:  
1. On the control panel, press the Menu button, select Information Pgs, and then press  
the OK button.  
2. Select Menu Map, and then press the OK button to print.  
Note: Print the Menu Map to see other information pages available for printing.  
Main operation and buttons on the control panel  
Display/close the Menu  
screen  
Menu button  
Switch between the menu  
levels  
Forward Arrow button (moves one level downwards) or  
Back Arrow button (moves one level upwards)  
Switch between menu or  
items in the same level  
Up Arrow button (displays the previous menu or item)  
or Down Arrow button (displays the next menu or  
item)  
Move the cursor (_) of the  
setting value the right or  
left  
Forward Arrow button (moves to the right) or Back  
Arrow button (moves to the left)  
Confirm setting  
OK button  
Reset settings to default  
value  
Press Up Arrow and Down Arrow button at the same  
time.  
See also:  
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Print Quality  
6
This chapter includes:  
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Print-Quality Problems  
Print-Quality Problems  
When the print quality is poor, select the closest symptom from the following table to  
correct the problem.  
If the print quality does not improve after carrying out the appropriate action, contact  
Xerox Customer Support or your reseller.  
Note: To enhance print quality, print cartridges for many models of equipment have been  
designed to cease functioning at a predetermined point.  
Symptom  
Reason/Action  
Faded printouts  
Multiple colors faded:  
The print cartridges are not Xerox print cartridges.  
Verify that the print cartridges (C/M/Y/K) meet specifications, and replace  
if necessary.  
The paper is outside the recommended specification range.  
Replace the media with a recommend size and type, and confirm that your  
control panel settings are correct. See About Paper on page 48.  
The paper is damp.  
Replace the paper. See About Paper on page 48.  
The transfer unit is old or damaged.  
Replace the transfer unit.  
The high-voltage supply is defective.  
See the Xerox Support website, www.xerox.com/office/6280support, for  
assistance.  
Only one color faded:  
Check the condition of the print cartridge, and replace as necessary.  
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Print-Quality Problems  
Symptom  
Reason/Action  
Stray black dots or white  
areas (drop outs)  
The paper is outside the recommended specification range.  
Replace the paper with a recommended size and type, and confirm that your  
control panel settings are correct. See About Paper on page 48.  
The transfer unit is old or damaged.  
Replace the transfer unit.  
The print cartridges are not Xerox print cartridges.  
Check the condition of the print cartridge, and replace as necessary.  
Verify that the print cartridges (C/M/Y/K) meet specifications, and  
replace if necessary.  
Vertical black or color  
streaks  
Multiple colored streaks or lines:  
The transfer unit, or fuser, is old or damaged.  
Check the condition of the transfer unit and fuser, and replace as  
necessary.  
The print cartridges are not Xerox print cartridges.  
Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if  
necessary.  
Streak in only one color:  
Check the condition of the print cartridge, and replace as necessary.  
Verify that the print cartridge meets specifications, and replace if necessary.  
Recurring smudges  
Dirt in the paper path.  
Print several blank sheets.  
The paper is outside the recommended specification range.  
Replace the paper with a recommended size and type, and confirm that your  
control panel settings are correct. See About Paper on page 48.  
The transfer unit, or fuser, is old or damaged.  
Check the condition of the transfer unit and fuser, and replace as necessary.  
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Print-Quality Problems  
Symptom  
Reason/Action  
Toner smears when  
rubbed  
The paper is damp.  
Replace the paper. See About Paper on page 48.  
The paper is outside the recommended specification range.  
Replace the paper with a recommend size and type, and confirm that your  
print driver settings are correct. See About Paper on page 48.  
The print cartridges are not Xerox print cartridges.  
Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if  
necessary.  
The fuser is old or damaged.  
Replace the fuser.  
Blank pages  
Two or more sheets may be feeding at once.  
Remove the paper stack from the tray, fan it, and reinsert it.  
The print cartridges are not Xerox print cartridges.  
Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if  
necessary.  
The transfer unit is old or damaged.  
Replace the transfer unit.  
The high-voltage supply is defective.  
See the Xerox Support website, www.xerox.com/office/6280support, for  
assistance.  
Hair-like marks appear in  
or around black half-tone  
printing Shadows appear  
around areas of dense  
black printing  
The paper was left unwrapped for a long time (especially in a dry environment).  
Replace the paper. See About Paper on page 48.  
The paper is outside the recommended specification range.  
Replace the paper with a recommended size and type, and confirm that your  
print driver settings are correct. See About Paper on page 48.  
The transfer unit is old or damaged.  
Replace the transfer unit.  
Color around the edge of  
printing is incorrect  
The color registration is incorrect.  
Adjust the color registration. See Color Registration on page 111.  
Colored dots are printed  
at regular intervals  
(about 28 mm)  
The print cartridge is dirty.  
Clean the print cartridge.  
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Print-Quality Problems  
Symptom  
Reason/Action  
Partial blanks, creased  
paper, or blotted printing  
The paper is damp.  
Replace the paper.  
The paper is outside the recommended specification range.  
Replace the paper with a recommended size and type. See About Paper on  
The transfer unit, or fuser, is not installed correctly.  
Reinstall the transfer unit and/or fuser.  
The print cartridges are not Xerox print cartridges.  
Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if  
necessary.  
Condensation inside the printer causes partial blanks or creased paper.  
Turn the printer on, and leave it on, for at least one hour to get rid of the  
condensation. If the problems still occurs, see the Xerox Support website,  
Vertical blanks  
The laser is being blocked.  
Remove the print cartridges and clean all debris from the laser len(s) with a lint  
free cloth.  
The transfer unit, or fuser, is old or damaged.  
Check the condition of the transfer unit and fuser, and replace as necessary.  
The print cartridges are not Xerox print cartridges.  
Check the condition of the print cartridge, and replace as necessary.  
Verify that the print cartridges (C/M/Y/K) meet specifications, and replace if  
necessary.  
Slanted printing  
The paper guides in Tray 2, Tray 3, or Tray 1 (MPT) are not set correctly.  
Reset the paper guides in Tray 2, Tray 3, or Tray 1 (MPT). See Loading Paper in  
Horizontal bands,  
approximately 22 mm  
wide, appear vertically  
every 73 mm  
The print cartridge has been exposed to too much light; possibly from leaving  
the front door open too long.  
Replace the print cartridge.  
Colors are blurry or there  
is white area around  
objects  
Color to color alignment is not correct  
Use the automatic color registration. See Color Registration on page 111.  
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Color Registration  
Color Registration  
Color registration can be adjusted by the printer automatically, or you can manually adjust  
it. Color registration should be adjusted any time the printer is moved.  
For more information, see Checking Page Counts on page 149.  
Automatic Color Registration Adjustment  
Use the following procedure to perform automatic color registration adjustment.  
Note: An automatic color registration adjustment is performed every time a new print  
cartridge is installed.  
1. Press the Menu button to display the Menu screen.  
2. Press the Up Arrow or Down Arrow button until Admin Menu is displayed, and then  
press the Forward Arrow or OK button.  
3. Press the Up Arrow or Down Arrow button until Maintenance Mode is displayed, and  
then press the Forward Arrow or OK button.  
4. Press the Up Arrow or Down Arrow button until Adjust ColorRegi is displayed, and then  
press the Forward Arrow or OK button.  
5. Press the Up Arrow or Down Arrow button until Auto Adjust is displayed, and then  
press the Forward Arrow or OK button.  
6. Press the OK button when Are you sure? is displayed.  
The adjustment is complete when Ready is displayed on the control panel.  
Manual Color Registration Adjustment  
You can fine tune color registration by performing a manual adjustment of color  
registration.  
Printing the Color Registration Correction Chart  
1. Press the Menu button to display the Menu screen.  
2. Press the Up Arrow or Down Arrow button until Admin Menu is displayed, and then  
press the Forward Arrow or OK button.  
3. Press the Up Arrow or Down Arrow button until Maintenance Mode is displayed, and  
then press the Forward Arrow or OK button.  
4. Press the Up Arrow or Down Arrow button until Adjust ColorRegi is displayed, and then  
press the Forward Arrow or OK button.  
5. Press the Up Arrow or Down Arrow button until Color Regi Chart is displayed, then  
press the OK button. The Color Registration Correction Chart is printed. When printing  
is finished, the print screen is displayed again.  
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Color Registration  
Determining Values  
From the lines to the right of the Y (yellow), M (magenta), and C (cyan) pattern, find the  
values of the straightest lines.  
When “0” is the value nearest the straightest line, you do not need to adjust the color  
registration. When the value is not “0”, follow the procedure outlined in “Entering Values”.  
Note: You can also use the densest colors of the grid to find the straightest lines. The colors  
printed at the highest density are those next to the straightest lines.  
Entering Values  
Using the control panel, enter the values that you found in the Color Registration  
Correction Chart to make adjustments.  
1. Press the Menu button to display the Menu screen.  
2. Press the Up Arrow or Down Arrow button until Admin Menu is displayed, then press  
the Forward Arrow or OK button.  
3. Press the Up Arrow or Down Arrow button until Maintenance Mode is displayed, then  
press the Forward Arrow or OK button.  
4. Press the Up Arrow or Down Arrow button until Adjust ColorRegi is displayed, then  
press the Forward Arrow or OK button.  
5. Press the Up Arrow or Down Arrow button until Enter Number is displayed, then press  
the Forward Arrow or OK button.  
6. Press the Up Arrow or Down Arrow button until you reach the value displayed on the  
chart.  
7. Press the Forward Arrow button once and move the cursor to the next value.  
8. Repeat steps 6 and 7 to continue adjusting the color registration.  
9. Press the OK button twice.  
10. Press the Up Arrow or Down Arrow button until Color Reg Chart displays, then press  
the Forward Arrow or OK button. The Color Registration Correction Chart is printed  
with the new values. When printing is finished, the print screen is displayed again.  
11. Color registration adjustment is complete when the straightest Y (yellow), M  
(magenta), and C (cyan) lines are next to the “0” line.  
If “0” is not next to the straightest lines, determine the values and adjust again.  
Note: After printing the Color Registration Correction Chart, do not turn off the printer until  
the printer motor has stopped running.  
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Color Registration  
Enabling/Disabling Automatic Color Registration  
Use the following procedure to enable/disable automatic color registration when a new  
print cartridge is installed.  
1. Press the Menu button to display the Menu screen.  
2. Press the Up Arrow or Down Arrow button until Admin Menu is displayed, and then  
press the Forward Arrow or OK button.  
3. Press the Up Arrow or Down Arrow button until Maintenance Mode is displayed, and  
then press the Forward Arrow or OK button.  
4. Press the Up Arrow or Down Arrow button until Auto Regi Adj is displayed, and then  
press the Forward Arrow or OK button.  
5. Press the Up Arrow or Down Arrow button to turn automatic color registration On or  
Off.  
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Run Black  
Run Black  
When a color laser printer runs out of toner, users are typically unable to print until a new  
toner cartridge is installed. When a Phaser 6280 runs out of cyan, magenta, or yellow toner  
it can still print in black and white. This feature is known as “Run Black.”  
To activate Run Black mode if a color toner runs out in the middle of a print job:  
1. Cancel the job.  
2. Click File > Print > Preferences or Properties.  
3. Click the Paper / Output tab, and under Output Color, select Black and White.  
4. Resend your print job.  
Note: All color toner cartridges must remain installed in the printer when switching to Run  
Black mode.  
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Troubleshooting  
7
This chapter includes:  
See also:  
Troubleshooting video tutorials at www.xerox.com/office/6280support  
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Paper Jams  
Paper Jams  
This section includes:  
See also:  
Preventing and Clearing Paper Jams  
To reduce the occurrence of paper jams, follow the guidelines and instructions in Printing  
Basics on page 45. It includes information about supported paper and media, guides for  
usage, and instructions for properly loading paper in the trays.  
Caution: When removing jammed paper, make sure that no pieces of torn paper are left in  
the printer. A piece of paper remaining in the printer can cause a fire. If a sheet of paper is  
wrapped around the heat roller, or when clearing a jammed paper that is difficult or  
impossible to see, do not try to remove it by yourself. Turn off the printer immediately, and  
refer to the Xerox Support website, www.xerox.com/office/6280support.  
Warning: The fuser and the surrounding area are hot and can cause burns.  
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Paper Jams  
Paper Jams in Tray 1 (MPT)  
Follow this procedure to remove paper jammed in Tray 1 (MPT).  
1. Pull the jammed paper out of Tray 1 (MPT), and remove any remaining paper from the  
tray.  
6280-021  
2. Close Tray 1 (MPT).  
3. Push the button and open the front cover.  
6280-022  
Warning: Some components inside the printer, such as the fuser and surrounding area,  
are hot and can cause burns.  
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Paper Jams  
4. Carefully remove any jammed paper in the printer. Confirm that there are no scraps of  
paper left inside.  
6280-023  
Caution: Prolonged exposure to light may damage the print cartridge.  
5. Close the front cover.  
6. Remove the tray from the printer.  
6280-024  
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Paper Jams  
7. Carefully pull out any jammed paper remaining inside the printer.  
6280-025  
8. Insert the tray into the printer and push until it stops.  
6280-017  
Caution: Do not use excessive force on the tray. Doing so could damage the tray or the  
inside of the printer.  
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Paper Jams  
Paper Jams in the Paper Tray  
Follow the procedure below to remove paper jammed in the paper tray.  
1. Gently remove the tray from the printer.  
6280-024  
2. Remove all the jammed and/or creased paper from the tray.  
6280-035  
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Paper Jams  
3. If there is jammed paper remaining inside the printer, pull it out carefully to avoid  
tearing it.  
6280-036  
4. Press the button and open the front cover. Remove any scraps of paper remaining  
inside the printer.  
6280-022  
Caution: Prolonged exposure to light may damage the print cartridge.  
Warning: Some components inside the printer, such as the fuser and surrounding area,  
are hot and can cause burns.  
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Paper Jams  
5. Close the front cover.  
6280-027  
6. Insert the tray into the printer, and push until it stops.  
6280-017  
Caution: Do not use excessive force on the tray. Doing so could damage the tray or the  
inside of the printer.  
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Paper Jams  
Paper Jams at the Fuser  
1. Press the button and open the front cover.  
6280-022  
2. Lift the levers at both ends of the fuser (1), and remove the jammed paper (2). If the  
paper is torn, remove any scraps of paper remaining inside the printer.  
Warning: Some components inside the printer, such as the fuser and surrounding area,  
are hot and can cause burns.  
6280-028  
Caution: Prolonged exposure to light may damage the print cartridge.  
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Paper Jams  
3. Open the cover of the fuser and remove the jammed paper.  
6280-029  
4. Close the front cover.  
6280-027  
When Long Paper Jams  
When long paper (longer than 356 mm) jams inside the printer, cut the paper as needed,  
then remove it in the proper way depending on the place that the paper jam occurs.  
Caution: If it is difficult to open the front cover, do not force it. Turn the power off  
immediately. Refer to the Xerox Support website, www.xerox.com/office/6280support, for  
assistance.  
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Paper Jams  
Paper Jams at the Duplex Unit  
1. Push the button and open the front cover.  
6280-022  
Warning: Some components inside the printer, such as the fuser and surrounding area,  
are hot and can cause burns.  
2. Carefully pull out the jammed paper from the duplex unit. If jammed paper cannot be  
found, go to the next step.  
6280-031  
Caution: Prolonged exposure to light may damage the print cartridge.  
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Paper Jams  
3. Hold the knobs of the transfer unit as shown in the following illustration and open the  
unit fully.  
6280-032  
4. Remove the jammed paper. Confirm that there are no scraps of paper left inside the  
transfer belt unit.  
6280-033  
5. Close the transfer belt unit.  
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Paper Jams  
6. Close the front cover.  
6280-027  
Paper Jams in the Optional Sheet Feeder  
1. Open the trays until you find the jammed paper.  
6280-034  
Note: Paper jammed in the lower tray can block the trays above it, preventing you from  
opening them. Look for the jammed paper sequentially, starting with the lowest tray.  
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Paper Jams  
2. Remove all jammed and/or creased paper from the tray.  
6280-035  
3. Pull the jammed paper out carefully to avoid tearing it. If the paper is torn, confirm  
that there are no scraps of paper remaining inside the printer.  
6280-036  
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Paper Jams  
4. Push the button and open the front cover. Confirm that there are no scraps of paper  
remaining inside the printer.  
6280-037  
Caution: Prolonged exposure to light may damage the print cartridge.  
Warning: Some components inside the printer, such as the fuser and surrounding area,  
are hot and can cause burns.  
5. Close the front cover.  
6280-038  
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Paper Jams  
6. Insert the trays into the printer. Push the trays in until they stop.  
6280-039  
Caution: Do not use excessive force on the tray. Doing so could damage the tray or the  
inside of the printer.  
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Problems With the Printer  
Problems With the Printer  
If you encounter a problem with your printer, use the following table to troubleshoot and  
fix the problem. For additional troubleshooting information, see Getting Help on page 139.  
Warning: Never open or remove printer covers that are secured with screws unless  
specifically instructed in the manual. A high voltage component can cause electric shock.  
Do not try to alter the printer configuration, or modify any parts. An unauthorized  
modification can cause smoke or fire.  
Caution: Probable causes of trouble are that the printer, computer, server or other  
hardware is not correctly set for the network environment you are using, or a printer  
restriction has been exceeded.  
Symptom  
Reason/Action  
No power  
Is the power to the printer turned off?  
Press the power button to the On position to turn on the power.  
Is the power cord disconnected or not securely connected?  
Turn off the power to the printer, and connect the power cord to the power  
outlet again. Then, turn on the power to the printer.  
Is the power cord connected to a power outlet with the correct voltage?  
Connect the printer exclusively to a power outlet with a suitable voltage and  
current rating.  
Is the printer connected to an uninterruptable power supply?  
Turn off the power to the printer, and connect the power cord to a suitable  
power outlet.  
Is the printer connected to a power strip shared with other high-power devices?  
Connect the printer to a power strip that is not shared with other high-power  
devices.  
Cannot print  
Is the light of the Ready indicator off?  
If so, this printer is offline or in the menu setting mode. See Main Components  
Is there a message displayed on the control panel?  
Follow the message to correct the problem. See Control Panel Error Messages  
Print job sent but the  
light of the Ready  
indicator is not blinking  
or on  
Is the interface cable disconnected?  
Turn off the power and check the connection of the interface cable.  
Is the protocol configured?  
Check the port status of the interface. Make sure the protocol settings are  
correctly configured in CentreWare IS. See the Online Help for CentreWare IS.  
Is the computer environment correctly set up?  
Check the computer environment, such as the print driver. See Network Basics  
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Problems With the Printer  
Symptom  
Reason/Action  
Error indicator is on  
Is there an error message displayed on the control panel?  
Check the displayed message and correct the error.  
Error indicator is blinking An error that you cannot correct by yourself has occurred.  
Record the displayed error message or error code, turn off the power, pull out  
the power plug from the outlet. Refer to the Xerox Support website,  
Light of the Ready  
indicator is on and  
blinking but there is no  
print output  
There are jobs remaining in the printer.  
Cancel printing or force the remaining data to be printed.  
To forcibly print the job, press the OK button. To cancel the job, press the  
Cancel button.  
Top section of printed  
document is missing. The  
top and side margins are  
incorrect.  
Are the paper tray guides in the correct positions?  
Set the length guide and the width guides to the correct positions. See Loading  
Check that the paper size on the print driver or the control panel is correctly set.  
See the Online Help for the print driver. See Setting Paper Types and Sizes on  
Check that the margin setting is correct on the print driver. (PCL only)  
See the Online Help for the print driver.  
Condensation has  
occurred inside the  
printer  
Turn the printer on, and leave it on, for at least one hour to get rid of the  
condensation. If the problem continues, refer to the Xerox Support website,  
Paper cannot be fed.  
Paper jams.  
Multiple paper are fed.  
Paper is fed at an angle.  
Paper is wrinkled.  
Is the paper correctly loaded?  
Load the paper correctly. For labels, transparencies, or envelopes, fan them well  
to allow air to enter between each sheet before loading. See Loading Paper in  
Is the paper damp?  
Replace with paper from a new ream. See Loading Paper in Trays 2-3 on  
The paper used is not suitable.  
Load the correct type of paper. See About Paper on page 48.  
Is the paper tray set correctly?  
Push the paper tray completely into the printer.  
Is the printer placed on a flat location?  
Place the printer on a stable flat surface.  
Are the paper tray guides set in the correct positions?  
Set the guides to the correct positions. See Loading Paper in Trays 2-3 on  
Paper is fed more than 1 sheet at a time.  
Multiple feeding of paper may occur before the sheets of paper loaded in the  
tray are used up. Remove the paper, fan it, and load again. Replenish paper only  
when all the sheets of the loaded paper are used up.  
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Problems With the Printer  
Symptom  
Reason/Action  
Unusual noises  
The printer is not level.  
Reposition the printer on a flat, stable surface.  
The paper tray is not inserted properly.  
Push the paper tray completely into the printer.  
There is a foreign object inside the printer.  
Turn off the printer and remove the foreign object. Refer to the Xerox Support  
website, www.xerox.com/office/6280support, for assistance.  
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Problems With the Printer  
Enabling Options  
If your options are not working, do the following to enable the options:  
PostScript Driver  
1. To start, do the following:  
Windows 2000-XP: Click Start > Settings > Printers and Faxes.  
Windows Vista: Click Start > Printers.  
Right-click the printer and select Properties.  
2. Click the Device Settings tab.  
3. Under Installable Options, select Available for the option that you want to enable.  
4. Click the OK button.  
PCL Driver  
1. To start, do the following:  
Windows 2000-XP: Click Start > Settings > Printers and Faxes.  
Windows Vista: Click Start > Printers.  
Right-click the printer and select Properties.  
2. Click the Options tab.  
3. Click the option you want to enable to highlight it.  
4. In the Settings for field, select Available.  
5. Click the OK button.  
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Control Panel Error Messages  
Control Panel Error Messages  
This section describes the messages displayed on the control panel.  
Messages About Supplies  
Message  
Condition/Reason/Action  
Time to replace the fuser.  
010-351  
Replace the old fuser with a new one.  
Replace Fuser  
The fuser is not installed correctly or is not working correctly due to  
damage or malfunction. Reinstall the fuser.  
010-359  
Fuser CRUM Error  
The fuser is not installed.  
Install the fuser.  
010-317  
Insert Fuser  
*1  
The XXX print cartridge is not installed correctly or is not working  
correctly due to damage or malfunction.  
XXX CRUM Error Restart  
*2  
Printer / Error 093 - NNN  
Restart Printer  
Reinstall the print cartridge. See Checking/Managing the Printer with  
Sealing tape is still attached to the XXX print cartridge.  
Remove the sealing tape from the displayed print cartridge.  
Check Cartridge  
XXX Cartridge  
The transfer unit is not installed correctly or is not working correctly  
due to damage or malfunction. Reinstall the transfer unit.  
Insert Transfer Unit  
The XXX print cartridge is not installed. Install the XXX print cartridge.  
Insert XXX Cartridge  
The transfer unit is not installed. Install the transfer unit.  
Insert Transfer Unit  
The XXX print cartridge is nearly empty.  
Ready to Print  
%S XXX Low  
Replace Soon  
Purchase a new print cartridge.  
It is nearly time to replace the transfer unit.  
Purchase a new transfer unit.  
Ready to Print  
Transfer Unit  
Replace Soon  
The print cartridge has become empty.  
Replace XXX Cartridge  
Replace the old print cartridge with a new one.  
Time to replace the transfer unit.  
Replace  
Replace the old transfer unit with a new one.  
Transfer Unit  
*1  
XXX indicates one of the following: the Yellow Toner (Y), Cyan Toner (C), Magenta Toner (M), or  
Black Toner (K).  
*2  
NNN indicates a numeric value.  
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Control Panel Error Messages  
Messages About the Printer and Other Items  
Message  
Condition/Reason/Action  
The printer’s internal temperature is too high.  
Over Heat Please Wait /  
The printer has been stopped. Wait 1 hour before restarting the  
printer. Ensure the printer has adequate cooling space around it, and  
that the cooling vents are not blocked.  
Error 042-700 Please Wait  
Tray 2 is pulled out. Push Tray 2 into the correct position.  
Tray 3 is pulled out. Push Tray 3 into the correct position.  
Paper is jammed inside Tray 1 (MPT), 2, or 3.  
Tray Missing 024-946 /  
Tray Missing Insert Tray 2  
Tray Missing 024-947 /  
Tray Missing Insert Tray 3  
Jam at Tray 1 (MPT), 2, or 3  
Check Tray 1 (MPT), 2, or 3  
Open Door A  
Remove the jammed paper. Open and close the front cover. See Paper  
The front cover is open.  
Close the front cover.  
Door A Open  
Close Door A  
The user is not registered to print in color when using an  
authentication function.  
Disabled Function  
Error 016-158  
Contact your administrator.  
When the configuration of the printer on the print driver does not  
conform to the printer you are using, this message appears.  
Invalid Job  
Press OK Button  
Error 016-799  
Press the Cancel button to cancel the print job.  
Make sure that the configuration of the printer on the print driver  
conforms to the printer you are using.  
The user is not registered to print on the printer when using an  
authentication function.  
Invalid User  
Error 016-757  
Contact the administrator.  
The user has exceeded the limit on the number of pages that can be  
printed when using an authentication function.  
Limit Exceeded  
Press OK Button  
Contact the administrator.  
The user is not registered to print on the printer when using an  
authentication function.  
Invalid User  
Press OK Button  
Contact the administrator.  
Paper is jammed inside the printer.  
Jam at Duplexer  
Open Door A  
Lift Transfer Unit  
Press the button to open the front cover and remove the jammed  
paper. See Paper Jams on page 116.  
Paper is jammed inside the printer.  
Open Door A  
Press the button to open the front cover and remove the jammed  
paper. Check the paper type. See Paper Jams on page 116.  
Remove Paper &  
Check Paper Type  
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Control Panel Error Messages  
Message  
Condition/Reason/Action  
The printer memory is full and cannot continue processing the current  
print job.  
Out of Memory  
Press OK Button  
Error 016-718  
Press the OK button to clear the message, cancel the current print job,  
and conduct the next print job, if any.  
Press the Cancel button to cancel the print job.  
Press the Left Arrow button to open the Walk-Up Features menu and  
delete the job being held.  
if the problem has not been corrected, turn the printer off and then on  
again.  
To avoid this error in the future, do the following:  
Delete unnecessary fonts, macros, and other data in printer  
memory.  
Install additional printer memory.  
Error relating to PCL emulation problems has occurred.  
PDL Error  
Press the OK button to clear the message, cancel the current print job,  
Press OK Button  
Error 016-720  
and conduct the next print job, if any.  
Press the Cancel button to cancel the print job.  
RAM disk memory is full and cannot continue processing the current  
print job.  
Disk Full  
Press OK Button  
Error 016-982  
Press the OK button to clear the message, cancel the current print job,  
and conduct the next print job, if any.  
Press the Cancel button to cancel the print job.  
Press the Left Arrow button to open the Walk-Up Features menu and  
delete the current job.  
To avoid this error in the future, do the following:  
Reduce the number of print pages, such as splitting the print data.  
Increase free memory space by deleting unnecessary data in the  
RAM disk.  
The printer’s internal temperature is too high.  
Ready to Print %S  
Over Heat  
Turned Halfmode  
Processing on the printer has been slowed down. When the internal  
temperature falls, the processing speed will automatically increase.  
The printer is in the custom toner mode.  
Ready to Print %S  
Non-Xerox Toner  
Though some of the print cartridges reach the end of their lives, you  
can continue printing.  
Error NNN-NNN relates to printer problems.  
Turn the printer off and then on.  
Restart Printer  
116-NNN*3  
If the error continues, refer to the Xerox Support website,  
The 550-Sheet Feeder (optional) is not installed correctly or is not  
working correctly due to damage or malfunction.  
550 Feeder Error  
Restart Printer /  
Error 072-215  
Restart Printer  
Reinstall the sheet feeder.  
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Control Panel Error Messages  
Message  
Condition/Reason/Action  
The Duplex Unit (optional) is not installed correctly or is not working  
correctly due to damage or malfunction.  
Duplexer Error  
Restart Printer  
Error 072-215  
Reinstall the Duplex Unit.  
Additional memory (optional) is not installed correctly or is not  
working correctly due to damage or malfunction.  
RAM Error  
Restart Printer  
Error 116-316  
Reinstall the additional memory.  
An unsupported additional memory (optional) is installed.  
Replace the specified additional memory.  
RAM Error  
Restart Printer  
Error 116-320  
The correct paper is not set in Tray xxxx.  
Load Tray 1 (MPT), 2, or 3  
<Size> or <Type>  
Set the following size, direction, and type of paper into the tray: XXXX.  
xxx indicates the number of the tray or Tray 1 (MPT). See Loading  
*3  
NNN indicates a numeric value.  
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Getting Help  
Getting Help  
This section includes:  
Xerox provides several automatic diagnostic tools to help you produce and maintain print  
quality.  
Control Panel Messages  
The control panel provides you with information and troubleshooting help. When an error  
or warning condition occurs, the control panel displays a message informing you of the  
problem.  
PrintingScout Alerts  
PrintingScout is a tool that is included on the Software and Documentation CD-ROM. It  
automatically checks the printer status when you send a print job. If the printer is unable to  
print your job, PrintingScout automatically displays an alert on your computer screen to let  
you know that the printer needs attention.  
PrintingScout is unavailable for Windows Vista.  
Online Support Assistant  
The Online Support Assistant is a knowledge base that provides instructions and  
troubleshooting help to solve your printer problems. You can find solutions for print quality,  
media jams, software installation, and much more.  
To access the Online Support Assistant, go to www.xerox.com/office/6280support.  
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Getting Help  
Web Links  
Xerox provides several websites that offer additional help on your Phaser 6280 printer. A  
set of Xerox links is installed in your web browser’s Favorites folder when you install the  
Xerox printer drivers on your computer.  
Resource  
Link  
Technical support information for your printer, includes  
online Technical Support, Recommended Media List,  
Online Support Assistant, driver downloads,  
documentation, video tutorials, and much more:  
Supplies for your printer:  
A resource for tools and information, such as  
interactive tutorials, printing templates, helpful tips,  
and customized features to meet your individual  
needs:  
Local sales and support center:  
Printer registration:  
Material Safety Data Sheets identify materials, and  
provide information on safely handling and storing  
hazardous materials:  
(U.S. and Canada)  
(European Union)  
Information about recycling supplies:  
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Maintenance  
8
This chapter includes:  
See also: Small Business Resource Center at www.office.xerox.com  
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Cleaning the Printer  
Cleaning the Printer  
This section describes how to clean the printer in order to maintain it in good condition and  
print clean printouts all the time.  
Warning: Be sure to turn off and unplug the printer before accessing the interior of the  
printer for cleaning, maintenance, or fault clearance. Access to a live printer’s interior can  
cause electric shock.  
Cleaning the Exterior  
Clean the exterior of the printer about once a month. Wipe the parts with a wet but well-  
wrung soft cloth. Then wipe with another dry soft cloth. For stubborn stains, apply a small  
amount of neutral detergent, and gently wipe the stain off.  
Note: Do not spray the detergent directly on the printer. The liquid detergent may enter  
the printer through a gap and cause problems. Never use cleaning agents other than water  
or neutral detergent.  
Cleaning the Interior  
After clearing paper jams or replacing the print cartridge, inspect the inside of the printer  
before closing the printer covers.  
Warning: Never touch a labeled area found on or near the heat roller in the fuser. You can  
get burned. If a sheet of paper is wrapped around the heat roller, do not try to remove it by  
yourself to avoid injuries or burns. Switch off the printer immediately. Refer to the Xerox  
Remove any remaining pieces of paper.  
Remove any dust or stains with a dry clean cloth.  
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Ordering Supplies  
Ordering Supplies  
This section includes:  
Certain consumables and routine maintenance items need to be ordered occasionally.  
Each supply includes installation instructions.  
Consumables  
Genuine Xerox Print Cartridges (Cyan, Magenta, Yellow, and Black):  
Standard capacity  
High capacity  
Note: Each print cartridge includes installation instructions on the box.  
Note: To enhance print quality, print cartridges for many models of equipment have been  
designed to cease functioning at a predetermined point.  
Routine Maintenance Items  
Routine maintenance items are printer parts that have a limited life and require periodic  
replacement. Replacements may be parts or kits. Routine maintenance items are typically  
customer replaceable.  
Fuser  
Transfer unit  
Feed roller kit  
When to Order Supplies  
The control panel displays a warning when the supply nears its replacement time. Verify  
that you have replacements on hand. It is important to order these supplies when the  
messages first appear to avoid interruptions to your printing. The control panel displays an  
error message when the supply must be replaced.  
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Ordering Supplies  
To order supplies, contact your local reseller or go to the Xerox Supplies website at  
Caution: Use of non-Xerox supplies is not recommended. The Xerox Warranty, Service  
Agreements, and Total Satisfaction Guarantee do not cover damage, malfunction, or  
degradation of performance caused by use of non-Xerox supplies, or the use of Xerox  
supplies not specified for this printer. The Total Satisfaction Guarantee is available in the  
United States and Canada. Coverage may vary outside these areas; please contact your  
local representative for details.  
Recycling Supplies  
For information on Xerox supplies recycling programs, go to www.xerox.com/gwa.  
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Managing the Printer  
Managing the Printer  
This section includes:  
Checking/Managing the Printer with CentreWare IS  
When the printer is installed in a TCP/IP environment, you can check printer status and  
configure settings using a web browser on a network computer. You can also use  
CentreWare IS to check the remaining volume of consumables and the paper loaded in this  
printer.  
Note: When using the printer as a local printer, you cannot use CentreWare IS. For details  
about checking the status of a local printer, refer to Checking Printer Status with  
The following browsers can be used with CentreWare IS:  
Netscape 7 or later  
Internet Explorer version 5 or later  
Starting CentreWare IS  
Use the following procedure to start CentreWare IS.  
1. Launch your web browser.  
2. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).  
The CentreWare IS screen appears.  
Using Online Help  
For details regarding the items that can be set in each CentreWare IS screen, click the Help  
button to display the Online Help.  
Note: Clicking the Help button displays the online manual on the Xerox website.  
Checking Printer Status with PrintingScout  
PrintingScout is a tool that is installed with your Xerox printer driver. It automatically  
checks the printer status when you send a print job. PrintingScout can check the paper size  
that is loaded into the trays, the status of the output tray, and the remaining amount of  
consumables, such as print cartridges.  
Starting PrintingScout  
Double-click the PrintingScout icon on the task bar or right-click the icon and select Select  
Printer.  
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Managing the Printer  
If the PrintingScout icon is not displayed on the task bar, open PrintingScout from the Start  
menu:  
1. From the Start menu, select Programs, then Xerox Office Printing, then  
PrintingScout, and then Activate PrintingScout.  
2. The Select Printer screen appears.  
For details about the functions of PrintingScout, refer to the Online Help.  
Checking Printer Status Through E-mail  
When connected in a network environment where sending and receiving of e-mail is  
possible, the printer can send an e-mail report to specified e-mail addresses containing the  
following information:  
The network settings and the printer status  
The error status which has occurred on the printer  
Setting the E-mail Environment  
Activate CentreWare IS, and on the Properties tab, configure the following settings  
according to your e-mail environment. After configuring the settings on each screen,  
always click Apply and turn off/on the printer to reboot. For details about each item, refer  
to the Online Help for CentreWare IS.  
Item  
Item to be configured  
Description  
E-mail Alerts  
SysAdmin E-mail Address Set the e-mail address to which notices about  
changes in printer status or errors are sent.  
Notification Items  
StatusMessenger  
Set the contents of the notices to send in the e-mail.  
Port Status  
Select Enable.  
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Managing the Printer  
Item  
Item to be configured  
Description  
Protocol Settings >  
E-mail  
Printer’s E-mail Address,  
SMTP Server Address,  
Select appropriate settings for sending and receiving  
e-mail.  
SMTP Server Port  
Number,  
E-mail Send  
Authentication,  
Login Name,  
Password,  
SMTP Server Connection  
Status,  
POP3 Server Address,  
POP3 Server Port  
Number,  
Login Name,  
Password,  
POP3 Server Check  
Interval,  
APOP Settings,  
POP3 Server Connection  
Status  
Permitted E-mail Address When setting the permission for checking information  
and changing the settings for an e-mail address, input  
the e-mail address that is permitted to receive the e-  
mail. If no address is input here, the printer receives e-  
mails from all users.  
Password  
When setting the password for access to the printer  
(both read only and read/write), check the Use  
Password check box to set the password.  
Checking the Printer Status with E-mail  
This section describes cautions when sending e-mail to the printer to check the printer  
status.  
You can specify any title for the e-mail when checking the printer status or changing  
the printer settings.  
Use the commands described in the next section to create the text of the e-mail.  
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Managing the Printer  
Commands That Can Be Used in E-mail Text  
Use each command according to the following rules.  
Prefix all commands with “#”, and specify the #Password command at the top of the  
e-mail.  
Command lines without “#” are ignored.  
Write one command on each line and separate each command and parameter with a  
space or a tab.  
When the same command is written two or more times in one e-mail, the second and  
subsequent commands are ignored.  
Command  
Parameter  
Description  
#Password  
Password  
Use this command at the top of the e-mail when a password for  
read only or full access is set. You can omit this command when  
the password is not set.  
#NetworkInfo  
Set this when you want to check information on the network  
settings list.  
#Status  
Set this when you want to check the printer status.  
#SetMsgAddr  
Recipient E-mail  
address  
Use this command to specify the e-mail address to which e-mail  
reports are sent to. This command can only be used when the  
full access password is specified by the #Password command.  
Example of Commands  
1. When the read only password is “ronly”, and to check the printer status:  
#Password ronly  
#Status  
2. When the full access password is “admin”, and to set the recipient e-mail address to  
#Password admin  
#SetMsgAddr [email protected]  
3. When the full access password is “admin”, and to set the recipient e-mail address to  
[email protected]”, then confirm the setting result on the network settings list:  
#Password admin  
#SetMsgAddr [email protected]  
#NetworkInfo  
Note: Describe the “#SetMsgAddr” command before the “#NetworkInfo” command. If  
they are written in reverse, the information retrieved by the “#NetworkInfo” command  
and the result of executing the “#SetMsgAddr” command may differ.  
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Checking Page Counts  
Checking Page Counts  
The total number of printed pages can be checked at the control panel. Three meters are  
available: Total Impressions, Color Impressions, and Black Impressions.  
The billing meter counts the number of pages printed properly. Single side print (including  
N-up) is counted as one impression, and 2-sided print (including N-up) is counted as two.  
During duplex printing, if an error occurs after one side is printed properly, it is counted as  
one.  
When printing color data, that has been converted by using ICC profile on an application,  
with the Color (Auto) setting, the data is printed by color even if it seems to be black and  
white data on the monitor. In that case, Color Impressions is increased.  
Note: Grayscale images printed with the composite black setting count as color pages,  
because color consumables are used. This is the default setting on most printers.  
When doing 2 sided printing, a blank page may be inserted automatically depending on  
the settings on the application. In this case, the blank page is counted as one page.  
Use the following procedure to check a meter:  
1. Press the Menu button.  
2. Press either the Up Arrow or Down Arrow button until Billing Meter is displayed, and  
then press the Forward Arrow or OK button.  
3. Press the Up Arrow or Down Arrow button until the desired meter is displayed.  
4. After checking, press the Menu button.  
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Moving the Printer  
Moving the Printer  
Carry out the following procedure when moving the printer.  
To view precautions and guidelines for safely moving your printer, see User Safety on  
The printer, configured with the optional accessories, paper trays, and consumables,  
weighs 24.5 kg (54 lb.).  
When moving the equipment, make sure that there are two or more persons carrying it.  
When lifting the printer, be sure to observe the following points. Failure to do so may cause  
the printer to fall and result in injuries.  
Two persons, one facing the front of the printer (control panel) and the other facing the  
back, should firmly grip the recessed areas on the bottom part of both sides of the printer.  
Never try to lift the printer by gripping any other areas.  
24.5 kg  
54 lb.  
6280-040  
Warning: If the 550-Sheet Feeder (optional) has been installed, uninstall it before moving  
the printer. If these are not fixed securely to the printer, they may fall to the ground and  
cause injuries. For details on how to uninstall the options, refer to the instructions sheet  
that is bundled with each option.  
Note: The front side of this printer is heavier than the rear. Take note of this difference in  
weight when moving the printer.  
Phaser® 6280 Printer  
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Moving the Printer  
1. Turn off the printer.  
6280-007  
2. Disconnect the power cord, interface cable, and any other cables.  
6280-041  
Warning: To prevent electric shock, never touch the power plug with wet hands. When  
removing the power cord, make sure that you pull the plug and not the cord. Pulling the  
cord can damage it, which can lead to fire or electrical shock.  
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Moving the Printer  
3. Remove any paper in the output tray and return the paper stopper to its original  
position.  
6280-042  
4. Remove any paper in the Tray 1 (MPT), and then close the front cover. Keep the paper  
wrapped and away from humidity and dirt.  
6280-043  
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Moving the Printer  
5. Pull out the paper tray from the printer and remove any paper in the tray, and then  
reinstall the tray. Keep the paper wrapped and away from humidity and dirt.  
6280-024  
6. Lift the printer and move it gently.  
Note: If the printer is to be moved over a long distance, the print cartridges should be  
removed to prevent toner from spilling and the printer should be packed inside a box.  
6280-044  
7. After transporting the printer, adjust the color registration before using it.  
See also:  
Phaser® 6280 Printer  
153  
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Index  
printer exterior, 142  
printer interior, 142  
clearance  
location of the printer, 10  
color registration  
Numerics  
2-sided printing, 66  
automatic, 66  
binding edge options, 67  
selecting, 67  
adjusting, 111  
automatic adjustment, 111  
determining values, 112  
enabling/disabling automatic  
adjustment, 113  
A
AutoIP  
manually setting the printer’s IP  
address, 37  
setting the printer’s IP address  
dynamically, 36  
entering values, 112  
manual adjustment, 111  
printing the correction chart, 111  
configuration  
automatic  
2-sided printing, 66  
available printer drivers, 39  
optional accessories, 29  
connection  
Ethernet, 33  
USB, 34  
B
consumables, 143  
error messages, 135  
control panel, 25  
billing meters, 96  
total printed pages, 149  
binding edge printing options, 67  
Configuration page, 26  
display, 25  
error messages, 135  
information pages, 26  
layout, 25  
Menu Map, 26  
menus, 91  
C
caution symbols, 13  
CentreWare IS  
changing or modifying the printer’s IP  
address, 38  
checking status, 28  
enabling DHCP, 36  
managing printer, 145  
online help for, 145  
setting the printer’s IP address  
dynamically, 36  
messages, 139  
control panel menus  
changing settings, 92  
control panel, 104  
description of, 93  
information pages, 95  
maintenance mode, 101  
system settings, 98  
tray settings, 93  
starting, 145  
changing the IP address using  
CentreWare IS, 38  
checking printed pages  
how to check the meter, 149  
choosing a network connection, 33  
cleaning  
custom paper  
defining size  
with PCL driver, 83  
with PostScript driver, 84  
custom size paper, 83  
printer, 142  
Phaser® 6280 Printer  
Index-154  
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Index  
printing from Tray 1 (MPT), 84  
supported for Tray 1 (MPT), 83  
G
getting help, 139  
Online Support Assistant, 139  
PrintingScout alerts, 139  
technical support, 30  
glossy paper, 78  
printing from Tray 1 (MPT), 78  
printing from Trays 2-3, 80  
printing guidelines, 78  
guidelines  
D
DHCP  
enabled by default on Phaser  
printers, 36  
enabling on the control panel, 36  
enabling with CentreWare IS, 36  
manually setting the printer’s IP  
address, 37  
setting the printer’s IP address  
dynamically, 36  
automatic 2-sided printing, 66  
envelopes, 70  
glossy paper, 78  
labels, 73  
operational, 10  
paper storage, 48  
paper usage, 46  
printing on both sides of the paper, 66  
printing safety, 11  
drivers  
available, 39  
description, 39  
installing, 39  
Macintosh, 39  
Macintosh OS X version 10.3, 41  
Macintosh OS X version 10.4, 43, 44  
PCL, 39  
PostScript, 39  
selecting 2-sided printing, 67  
UNIX/Linux, 39  
H
help  
resources, 30  
how to check the meter, 149  
Windows 2000 or later, 40  
duplex unit, 24  
dynamically setting the printer’s IP  
address, 36  
I
information  
about your printer, 30  
information pages, 30  
Installation Guide, 30  
printer management tools, 30  
Quick Use Guide, 30  
resources, 30  
technical support, 30  
video tutorials, 30  
web links, 30  
E
electrical safety, 8  
e-mail  
commands for, 148  
enabling  
options, 134  
enabling AutoIP on the printer, 36  
enabling DHCP on the printer, 36  
envelopes, 70  
information pages, 26  
Configuration, 26  
control panel menu, 95  
Menu Map, 26  
installing printer drivers, 39  
Mac OS X, version 10.3, 41  
guidelines, 70  
printing from Tray 1 (MPT), 72  
error and warning messages, 139  
error messages  
about consumables, 135  
control panel, 135  
Ethernet connection, 33  
Phaser® 6280 Printer  
Index-155  
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Index  
Mac OS X, version 10.4, 43, 44  
Windows 2000 or later, 40  
IP address  
manually setting the printer’s IP  
address, 37  
overrides AutoIP, 37  
overrides DHCP, 37  
media  
changing or modifying using  
CentreWare IS, 38  
dynamically setting, 36  
setting manually, 37  
supported, 46  
unacceptable types, 48  
memory, 24  
Menu Map, 26, 105  
menu settings  
changing, 92  
Tray 1 (MPT), 94  
menus  
common tray settings, 93  
tray settings, 93  
messages  
J
job  
individual printing options  
Macintosh, 63  
Windows, 61  
selecting printing options  
Windows, 61  
control panel, 139  
PrintingScout, 139  
meters  
total page counts, 149  
mode  
power saver, 27  
exiting, 27  
modifying the IP address using  
CentreWare IS, 38  
moving  
L
labels, 73  
guidelines, 73  
printing from Tray 1 (MPT), 73  
printing from Trays 2-3, 75  
laser safety, 9  
loading paper  
Tray 1 (MPT), 53  
Trays 2-3, 56  
printer, 150  
Local Area Network (LAN), 35  
location of the printer, 9  
long paper, 83  
N
network  
choosing a network connection, 33  
creating a Local Area Network  
(LAN), 35  
M
Macintosh  
PostScript driver settings, 63  
selecting printing options for an  
individual job, 63  
setup and configuration, 32  
TCP/IP and IP addresses, 35  
network connection, 33  
Ethernet, 33  
Macintosh OS X version 10.3  
printer drivers, 41  
Macintosh OS X version 10.4, 43, 44  
maintenance  
O
ordering supplies, 143  
routine maintenance items, 143  
safety, 9  
Online Support Assistant, 139  
operating systems  
printer drivers, 39  
maintenance mode, 101  
managing  
operational guidelines, 10  
operational safety, 9  
options  
printer, 145  
Phaser® 6280 Printer  
Index-156  
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Index  
550-sheet feeder, 24  
duplex unit, 24  
enabling, 134  
memory, 24  
multi-protocol card, 24  
printer, 24  
enabling AutoIP, 36  
enabling DHCP, 36  
front view of, 21  
information resources, 30  
internal parts, 22  
location, 9  
printing, 60  
ordering supplies, 143  
main parts of, 21  
managing, 145  
moving, 150  
options, 24  
P
rear view of, 22  
registration, 140  
supplies, 11  
paper  
custom sizes, 83  
damaging to the printer, 48  
envelopes, 70  
glossy, 78  
labels, 73  
loading in the paper trays, 53  
long paper, 83  
printing on specialty media, 68  
setting sizes, 52  
setting trays, 51  
setting types, 51  
storage guidelines, 48  
supported, 46  
printer driver  
available, 39  
installing, 39  
Layout tab, 61  
Macintosh, 39  
Macintosh OS X version 10.3, 41  
Macintosh OS X version 10.4, 43, 44  
operating systems, 39  
Output Options tab, 61  
page description languages, 39  
Paper/Quality tab, 61  
PCL, 39  
PostScript, 39  
UNIX/Linux, 39  
Windows 2000 or later, 40  
transparencies, 68  
types, 46  
unacceptable media types, 48  
usage guidelines, 46  
paper tray settings, 29  
PCL, 39  
PostScript, 39  
power saver mode, 27  
exiting, 27  
printer status  
checking via e-mail, 147  
PrintingScout, 145  
Status Messenger, 146  
printing  
2-sided, 67  
pre-printed paper, 53  
print quality  
automatic 2-sided, 66  
binding edge options, 67  
custom paper  
with PCL driver, 84  
with PostScript driver, 85  
custom size or long paper, 83  
envelopes, 70  
with PCL driver, 72  
with PostScript driver, 72  
glossy paper, 78  
labels, 73  
Layout tab, 61  
on both sides of the paper, 66  
options  
problems, 107  
print status  
checking, 28  
printer  
caution symbols, 13  
changing or modifying the IP address  
using CentreWare IS, 38  
cleaning, 142  
cleaning the exterior, 142  
cleaning the interior, 142  
clearance, 10  
drivers, 39  
Phaser® 6280 Printer  
Index-157  
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Index  
Macintosh, 63  
selecting, 61, 63  
Windows, 61  
operational, 9  
printing guidelines, 11  
symbols, 13  
Output Options tab, 61  
Paper Quality tab, 61  
safety guidelines, 11  
selecting 2-sided, 67  
selecting individual job printing options  
Macintosh, 63  
safety symbols marked on product, 13  
secure print, 86  
selecting  
2-sided printing, 67  
printing options, 60  
printing options for an individual job  
Macintosh, 63  
Windows, 61  
selecting options, 60  
selecting printing preferences  
(Windows), 60  
Windows, 61  
printing preferences (Windows), 60  
setting  
printer’s IP address dynamically, 36  
printer’s IP address manually, 37  
setting up the network, 32  
specialty media, 68  
custom size paper, 83  
envelopes, 70  
transparencies, 68  
with PCL driver, 70  
with PostScript driver, 69  
two-sided pages, 66  
printing confidential document  
secure print, 86  
PrintingScout  
glossy paper, 78  
labels, 73  
alerts, 139  
printer status, 145  
proof print, 88  
long paper, 83  
transparencies, 68  
Status Messenger  
checking printer status, 146  
commands, 148  
configuring, 146  
R
recycling supplies, 144  
registering your printer, 140  
regulatory information  
Canada, 15  
supplies, 11  
ordering, 143  
recycling, 144  
when to order, 143  
supported paper and media, 46  
supported paper sizes and weights  
Tray 1 (MPT), 49  
Europe, 16  
United States, 15  
resources  
information, 30  
routine maintenance items, 143  
run black, 114  
Trays 2-3, 49  
system settings, 98  
S
T
safety  
TCP/IP addresses, 35  
technical support, 30  
transparencies, 68  
electrical, 8  
laser, 9  
maintenance, 9  
guidelines, 68  
printing from Tray 1 (MPT), 69  
Phaser® 6280 Printer  
Index-158  
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Index  
Tray 1 (MPT)  
loading paper, 53  
website resources, 140  
printing custom size paper, 84  
printing envelopes, 72  
printing glossy paper, 78  
printing labels, 73  
printing transparencies, 69  
settings, 94  
trays  
additional, 24  
common settings, 93  
options, 24  
Trays 2-3  
loading paper, 56  
printing glossy paper, 80  
printing labels, 75  
troubleshooting  
technical support, 30  
turning off the printer, 12  
two-sided printing, 66  
automatic, 66  
binding edge options, 67  
selecting, 67  
U
unacceptable paper and media, 48  
usage guidelines  
paper, 46  
USB, 34  
W
warning and error messages, 139  
web links, 140  
information, 30  
website resources, 140  
Windows  
install printer drivers for Windows 2000  
or later, 40  
printing options, 61  
selecting printing options for an  
individual job, 61  
Windows PostScript driver, 39  
X
Xerox  
supplies recycling programs, 144  
Phaser® 6280 Printer  
Index-159  
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