Xantrex Technology Marine Battery 975 0205 01 01 User Manual

by  
XPower Pocket Inverter 100  
t
1-800-394-0440 (toll free in North America)  
1-604-422-2777 (direct)  
f
1-604-420-2145  
e
Owner's Guide  
975-0205-01-01 REV. A  
Printed in China  
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About Xantrex  
Xantrex Technology Inc. is a world-leading supplier of advanced  
power electronics and controls with products from 50 watt mobile  
units to one MW utility-scale systems for wind, solar, batteries, fuel  
cells, microturbines, and backup power applications in both grid-  
connected and stand-alone systems. Xantrex products include  
inverters, battery chargers, programmable power supplies, and  
variable speed drives that convert, supply, control, clean, and  
distribute electrical power.  
Trademarks  
XPower by Xantrex is a trademark of Xantrex International.  
Xantrex is a registered trademark of Xantrex International.  
Other trademarks, registered trademarks, and product names are the  
property of their respective owners and are used herein for  
identification purposes only.  
Notice of Copyright  
XPower Pocket Inverter 100 Owner’s Guide  
© March 2005 Xantrex International. All rights reserved.  
Disclaimer  
UNLESS SPECIFICALLY AGREED TO IN WRITING, XANTREX  
TECHNOLOGY INC. (“XANTREX”)  
(a) MAKES NO WARRANTY AS TO THE ACCURACY,  
SUFFICIENCY OR SUITABILITY OF ANY TECHNICAL OR OTHER  
INFORMATION PROVIDED IN ITS MANUALS OR OTHER  
DOCUMENTATION.  
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(b) ASSUMES NO RESPONSIBILITY OR LIABILITY FOR LOSS OR  
DAMAGE, WHETHER DIRECT, INDIRECT, CONSEQUENTIAL OR  
INCIDENTAL, WHICH MIGHT ARISE OUT OF THE USE OF SUCH  
INFORMATION. THE USE OF ANY SUCH INFORMATION WILL BE  
ENTIRELY AT THE USER’S RISK.  
Date and Revision  
March 2005 Revision A  
Part Number  
975-0205-01-01  
Contact Information  
Telephone: 1 800 394 0440 (toll free North America)  
1 360 925 5097 (direct)  
Fax:  
1 800 994 7828 (toll free North America)  
1 360 925 5143 (direct)  
Email:  
Web:  
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Contents  
1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1  
2. Important Safety Information . . . . . . . . . . . . . 3  
Warnings and Cautions . . . . . . . . . . . . . . . . . . . . . 3  
Additional Safety Guidelines . . . . . . . . . . . . . . . . . 7  
3. Safety Features. . . . . . . . . . . . . . . . . . . . . . . . . . 8  
4. Inverter Features . . . . . . . . . . . . . . . . . . . . . . . . 9  
5. Using the Inverter . . . . . . . . . . . . . . . . . . . . . . 10  
Using the DC Cable with Cigarette Lighter Plug . 10  
Using the DC Cable with Airplane Power Plug . . 11  
Airline Compatibility . . . . . . . . . . . . . . . . . . . . . . . 12  
6. Inverter Operation. . . . . . . . . . . . . . . . . . . . . . 13  
Operating Guidelines . . . . . . . . . . . . . . . . . . . . . . . 13  
Battery Operating Time . . . . . . . . . . . . . . . . . . . . 15  
Interference with Electronic Equipment . . . . . . . . 15  
Buzzing sound in audio systems and radios. . . . . . 16  
Television interference. . . . . . . . . . . . . . . . . . . . . . 16  
7. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . 17  
Replacing the Fuse . . . . . . . . . . . . . . . . . . . . . . . . 19  
1
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8. Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
AC Power Output . . . . . . . . . . . . . . . . . . . . . . . . . 20  
USB Power Output . . . . . . . . . . . . . . . . . . . . . . . . 20  
DC Power Specifications . . . . . . . . . . . . . . . . . . . 21  
Physical Specifications . . . . . . . . . . . . . . . . . . . . . 21  
9. Warranty and Return . . . . . . . . . . . . . . . . . . . 22  
2
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1 Introduction  
Thank you for purchasing the XPower Pocket Inverter  
100. The XPower inverter is part of a family of  
advanced high-performance power inverters from  
Xantrex, the leader in high-frequency inverter design.  
Connected to the 12 volt outlet in your vehicle, the  
XPower inverter efficiently and reliably powers a  
wide variety of loads through both the AC outlet and  
USB port.  
The XPower inverter uses reliable solid state power  
electronics for years of safe, trouble-free operation  
and includes automatic safety monitoring circuitry to  
protect it, and your battery, from inadvertent overload  
conditions.  
Read this guide before connecting or using the  
XPower inverter, and save it for future reference. The  
main topics in the guide are:  
Safety information (page 3)  
XPower inverter features (page 9)  
Instructions for connecting the inverter (page 10)  
Operating guidelines (page 13)  
1
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Troubleshooting information (page 17)  
Specifications (page 20)  
Warranty and service information (page 22)  
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2
2 Important Safety Information  
Misusing or incorrectly connecting the XPower  
inverter may damage the equipment or create  
hazardous conditions for users. Read the following  
safety instructions and pay special attention to all  
Caution and Warning statements in the guide.  
Warnings identify conditions that may result in  
personal injury or loss of life.  
Cautions identify conditions or practices that may  
damage the unit or other equipment.  
Warnings and Cautions  
WARNING  
Keep children away from the XPower inverter. The  
inverter generates the same potentially lethal AC  
power as a normal household wall outlet. Treat the  
outlet with respect!  
3
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WARNING  
The XPower inverter housing may become  
uncomfortably warm, reaching 140° F (60° C) under  
extended high power operation. During operation,  
keep it away from materials that may be affected by  
high temperatures.  
WARNING  
Do not use the XPower inverter in the presence of  
flammable fumes or gases, such as in the bilge of a  
gasoline powered boat, or near propane tanks. Do  
not use the XPower inverter in an enclosure  
containing automotive-type, lead-acid batteries.  
These batteries, unlike sealed batteries, vent  
explosive hydrogen gas, which can be ignited by  
sparks from electrical connections.  
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4
WARNING: Shock hazard  
Use caution when inserting an AC plug into the  
three-prong AC outlet. The prongs of an AC plug  
can become bent from misuse. If an AC plug is  
improperly inserted into the AC outlet, a bent prong  
can slip outside the inverter and become a shock  
hazard.  
WARNING: Shock hazard  
Grip the inverter carefully when inserting or  
removing an AC plug. Keep your fingers clear of  
the AC outlet. Ensure that your fingers do not  
contact the prongs of an AC plug when the plug is  
partially inside the inverter.  
5
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CAUTION: Output non-sinusoidal  
Some chargers for small nickel-cadmium batteries  
can be damaged if connected to the XPower  
inverter. Do not use the inverter with the following  
appliances:  
Small battery-operated appliances like  
rechargeable flashlights, some rechargeable  
shavers, and night lights that are plugged  
directly into an AC receptacle to recharge.  
Battery chargers used in hand power tools.  
These chargers display a warning label stating  
that dangerous voltages are present at the  
charger battery terminals.  
CAUTION  
Do not connect live AC power to the XPower  
inverter’s AC outlets. This will damage the inverter,  
and the damage is not covered by warranty.  
Do not connect any AC load that has its neutral  
conductor connected to ground to the XPower  
inverter.  
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6
Additional Safety Guidelines  
Do not insert foreign objects in the XPower  
inverter outlets or other openings.  
Never connect the inverter to power utility AC  
distribution wiring.  
Do not use the XPower inverter in temperatures  
over 100° F (40° C).  
Do not expose the XPower inverter to water, rain,  
snow, or spray.  
Failure to follow these safety guidelines may cause  
personal injury and/or damage to the XPower inverter.  
It may also void your product warranty.  
7
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3 Safety Features  
These advanced safety features are built into the  
XPower inverter:  
Electronic overload protection with automatic  
shutdown  
User-replaceable 10 A fuse  
Low battery voltage shutdown  
High-input voltage protection with automatic  
shutdown  
Overheat protection with automatic shutdown  
Output short circuit protection  
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8
4 Inverter Features  
Pocket Inverter 100  
Ventilation  
openings  
Fuse  
DC cable port  
Power/Fault light  
USB power port  
AC outlet  
DC Cable  
Airplane  
power plug  
Cigarette lighter  
plug adapter  
Figure 1  
9
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5 Using the Inverter  
Through its AC outlet, the XPower inverter is capable  
of continuously powering most 120 V AC products  
that use 100 W or less. The XPower inverter can also  
power or charge most consumer electronics that have  
USB power ports.  
The XPower inverter’s AC output waveform, called  
“modified sine wave,” is designed to function  
similarly to the sine wave shape of utility power.  
Using the DC Cable with Cigarette  
Lighter Plug  
Due to the limitations of 12 V outlets in vehicles or  
boats, the XPower inverter should only be used to  
supply AC power to products that require 100 W  
(about 0.8 A) or less.  
1. Attach the cigarette lighter plug adapter to the DC  
cable.  
2. Plug the DC cable into the DC cable port on the  
XPower inverter. See Figure 1.  
3. Insert the plug of this cable into the 12 V outlet.  
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10  
4. Plug the device you want to operate into the  
XPower inverter. See “Inverter Operation” on  
page 13.  
5. When the power inverter is not in use, unplug it  
from the 12 V outlet to prevent slight discharge of  
the battery.  
Using the DC Cable with Airplane Power  
Plug  
1. Plug the DC cable into the DC cable port on the  
XPower inverter. See Figure 1.  
2. Insert the plug of this cable into the 12 V outlet.  
3. Plug the device you want to operate into the  
XPower inverter. See “Inverter Operation” on  
page 13.  
11  
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Airline Compatibility  
Table 1 provides a list of airlines, aircraft, and  
passenger classes that have DC power sockets  
compatible with the XPower Pocket Inverter 100.  
Table 1 Airline Compatibility  
Airline  
Aircraft  
Passenger Class  
Business Class  
Air Canada  
Air China  
Air France  
American  
American  
A330, A340  
747-400  
A330-200  
DC-10  
Business Class  
1st Class, Business  
1st Class, Business  
727-200, 737-800, 767-300, All Classes  
MD-80, MD-11  
Cathay Pacific 747-400, 777-200, A330  
All Classes  
Continental  
Delta  
767-200, 767-400  
737-800, 767-400  
747-400  
Business Class  
All Classes  
Qantas  
1st Class, Business  
1st Class, Business  
1st Class  
Swiss Air  
United  
MD-11  
767-300  
Virgin  
747-200, A340-300  
1st Class  
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12  
6 Inverter Operation  
1. When properly connected to a 12 V outlet, the  
light will glow blue, indicating the inverter is  
ready.  
2. Plug the product(s) you want to operate into the  
AC outlet or USB port and switch them on (if  
necessary).  
Operating Guidelines  
As the battery is used, voltage begins to fall.  
When the XPower inverter senses that the voltage  
at its DC input has dropped to 10.5 V, the inverter  
automatically shuts down and the light glows red,  
indicating a fault. This prevents the battery from  
being damaged. Turn off any devices that the  
XPower inverter is powering.  
Important: Vehicle batteries are designed to provide  
brief periods of very high current needed for engine  
starting. They are not intended for constant deep discharge.  
Regularly operating the XPower inverter from a vehicle  
battery until low-voltage shutdown occurs will shorten the  
life of the battery.  
13  
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If an AC product rated higher than 100 W is  
plugged into the XPower inverter, the inverter  
will shut down. The red fault light comes on.  
If the XPower inverter exceeds a safe operating  
temperature, due to insufficient ventilation or a  
high-temperature environment, it automatically  
shuts down. The red fault light comes on.  
Should a defective battery charging system cause  
the battery voltage to rise to dangerously high  
levels, the XPower inverter automatically shuts  
down. The red fault light comes on.  
CAUTION  
Although the XPower inverter incorporates  
protection against over-voltage, it may still be  
damaged if the input voltage exceeds 16 V.  
In the event of an overload, low battery voltage or  
overheating, the XPower inverter automatically  
shuts down.  
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14  
Battery Operating Time  
Operating time will vary depending on the charge  
level of the battery, its capacity and the power level  
drawn by the particular AC load, USB load, or  
combination of both. With a typical vehicle battery  
and a 80 W load, an operating time of 4 to 5 hours or  
more can be expected.  
When using a vehicle battery as a power source, it is  
strongly recommended to start the vehicle every hour  
or two to recharge the battery before its capacity drops  
too low. The XPower inverter can operate while the  
engine is running, but the normal voltage drop that  
occurs during starting of the engine may trigger the  
inverter’s low voltage shutdown feature.  
Interference with Electronic Equipment  
Generally, most AC products operate with the XPower  
inverter just as they would with household AC power.  
Below is information concerning two possible  
exceptions.  
15  
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Buzzing sound in audio systems and radios  
Some inexpensive stereo systems and AM-FM radios  
have inadequate internal power supply filtering and  
“buzz” slightly when powered by the XPower  
inverter. Generally, the only solution is an audio  
product with a higher quality filter.  
Television interference  
The XPower inverter is shielded to minimize its  
interference with TV signals. However, with weak TV  
signals interference may be visible in the form of lines  
scrolling across the screen. The following should  
minimize or eliminate the problem:  
Increase the distance between the XPower  
inverter and the TV, antenna and cables.  
Adjust the orientation of the XPower inverter,  
television, antenna and cables.  
Maximize TV signal strength by using a better  
antenna and use shielded antenna cable where  
possible.  
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16  
7 Troubleshooting  
PROBLEM: AC product will not operate, no inverter  
lights are ON.  
Possible cause  
Remedy  
Battery is defective. Check battery and replace if  
required.  
Loose connections.  
Fuse is blown.  
Check connections.  
Replace fuse (see page 19).  
PROBLEM: Measured inverter output is too low.  
Possible cause  
Remedy  
Standard “average-  
reading” AC voltmeter  
used to measure output  
voltage, resulting in an  
apparent reading 5 to 15 V  
too low.  
Inverter’s “modified sine  
wave” output requires “true  
RMS” voltmeter for accurate  
measurements.  
Battery voltage is too low. Recharge battery.  
17  
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PROBLEM: AC product will not operate, red FAULT  
light ON.  
Possible cause  
Remedy  
AC product(s) connected Use a product with a power  
are rated at more than the rating less than the inverter’s  
inverter’s continuous  
power rating; overload  
shutdown has occurred.  
continuous power rating.  
AC product is rated less Product exceeds inverter’s  
than the inverter’s surge capability. Use a product  
continuous power rating; with starting surge power  
high starting surge has  
caused overload  
shutdown.  
within the inverter’s capability.  
Battery is discharged.  
Recharge battery.  
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18  
Possible cause  
Remedy  
The inverter has  
Unplug inverter from DC  
overheated due to poor  
socket and allow to cool for 15  
ventilation and has shut minutes. Remove objects  
down.  
covering unit. Move the  
inverter to a cooler place.  
Reduce load if continuous  
operation is required. Restart.  
Replacing the Fuse  
The XPower inverter has a replaceable 10 A fuse.  
Remove the blown fuse from the back of the unit and  
®
replace it with a Littelfuse Mini fuse, Littelfuse  
catalog number 297 010.  
CUSTOMER SERVICE HOTLINE: 1-800-394-0440  
19  
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8 Specifications  
Specifications are subject to change without notice.  
AC Power Output  
AC output voltage (nominal)  
Continuous AC output power  
5 minutes AC output power  
Maximum AC output surge power  
AC output frequency  
120 V AC  
80 W  
100 W  
160 W  
60 ± 4 Hz  
Modified sine wave  
AC output waveform  
USB Power Output  
DC output voltage  
5 V DC  
DC output current (max.)  
0.5 A DC  
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20  
DC Power Specifications  
DC input voltage range  
10.5–15.5 VDC  
Battery drain with no AC load  
(at 12 V input)  
0.25 A  
90%  
Efficiency (maximum)  
Low battery shutdown point (nominal) 10.5 V  
High battery shutdown point  
(nominal)  
15.5 V  
Physical Specifications  
Ambient operating temperature range  
0 °C–40 °C (32 °F–104 °F)  
Dimensions (L × W × H)  
5 1/2 × 3 1/8 × 3/4"  
(140 × 80 × 20 mm)  
Weight  
0.5 lb. (227 g)  
21  
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9 Warranty and Return  
Warranty  
What does this warranty cover? This Limited Warranty  
is provided by Xantrex Technology, Inc. ("Xantrex") and  
covers defects in workmanship and materials in your  
XPower inverter. This warranty period lasts for 1 year from  
the date of purchase at the point of sale to you, the original  
end user customer. You require proof of purchase to make  
warranty claims.  
What will Xantrex do? Xantrex will, at its option, repair  
or replace the defective product free of charge, provided that  
you notify Xantrex of the product defect within the  
Warranty Period, and provided that Xantrex through  
inspection establishes the existence of such a defect and that  
it is covered by this Limited Warranty.  
Xantrex will, at its option, use new and/or reconditioned  
parts in performing warranty repair and building  
replacement products. Xantrex reserves the right to use parts  
or products of original or improved design in the repair or  
replacement. If Xantrex repairs or replaces a product, its  
warranty continues for the remaining portion of the original  
Warranty Period or 90 days from the date of the return  
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22  
shipment to the customer, whichever is greater. All replaced  
products and all parts removed from repaired products  
become the property of Xantrex.  
Xantrex covers both parts and labor necessary to repair the  
product, and return shipment to the customer via a Xantrex-  
selected non-expedited surface freight within the contiguous  
United States and Canada. Alaska and Hawaii are excluded.  
Contact Xantrex Customer Service for details on freight  
policy for return shipments outside of the contiguous United  
States and Canada.  
How do you get service? If your product requires  
troubleshooting or warranty service, contact your merchant.  
If you are unable to contact your merchant, or the merchant  
is unable to provide service, contact Xantrex directly at:  
Telephone: 1 800 394 0440 (toll free North America)  
1 360 925 5097 (direct)  
Fax:  
1 800 994 7828 (toll free North America)  
1 360 925 5143 (direct)  
Email:  
Direct returns may be performed according to the Xantrex  
Return Material Authorization Policy described in your  
product manual. For some products, Xantrex maintains a  
23  
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network of regional Authorized Service Centers. Call  
Xantrex or check our website to see if your product can be  
repaired at one of these facilities.  
What proof of purchase is required? In any warranty  
claim, dated proof of purchase must accompany the product  
and the product must not have been disassembled or  
modified without prior written authorization by Xantrex.  
Proof of purchase may be in any one of the following forms:  
The dated purchase receipt from the original purchase  
of the product at point of sale to the end user, or  
The dated dealer invoice or purchase receipt showing  
original equipment manufacturer (OEM) status, or  
The dated invoice or purchase receipt showing the  
product exchanged under warranty  
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24  
What does this warranty not cover? This Limited  
Warranty does not cover normal wear and tear of the product  
or costs related to the removal, installation, or  
troubleshooting of the customer's electrical systems. This  
warranty does not apply to and Xantrex will not be  
responsible for any defect in or damage to:  
a) the product if it has been misused, neglected, improp-  
erly installed, physically damaged or altered, either  
internally or externally, or damaged from improper use  
or use in an unsuitable environment;  
b) the product if it has been subjected to fire, water,  
generalized corrosion, biological infestations, or input  
voltage that creates operating conditions beyond the  
maximum or minimum limits listed in the Xantrex  
product specifications including high input voltage  
from generators and lightning strikes;  
c) the product if repairs have been done to it other than by  
Xantrex or its authorized service centers (hereafter  
"ASCs");  
d) the product if it is used as a component part of a prod-  
uct expressly warranted by another manufacturer;  
e) the product if its original identification (trade-mark,  
serial number) markings have been defaced, altered, or  
removed.  
25  
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Disclaimer  
Product  
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE  
WARRANTY PROVIDED BY XANTREX IN CONNECTION  
WITH YOUR XANTREX PRODUCT AND IS, WHERE  
PERMITTED BY LAW, IN LIEU OF ALL OTHER  
WARRANTIES, CONDITIONS, GUARANTEES,  
REPRESENTATIONS, OBLIGATIONS AND LIABILITIES,  
EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE IN  
CONNECTION WITH THE PRODUCT, HOWEVER ARISING  
(WHETHER BY CONTRACT, TORT, NEGLIGENCE,  
PRINCIPLES OF MANUFACTURER'S LIABILITY,  
OPERATION OF LAW, CONDUCT, STATEMENT OR  
OTHERWISE), INCLUDING WITHOUT RESTRICTION ANY  
IMPLIED WARRANTY OR CONDITION OF QUALITY,  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR  
PURPOSE. ANY IMPLIED WARRANTY OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR  
PURPOSE TO THE EXTENT REQUIRED UNDER  
APPLICABLE LAW TO APPLY TO THE PRODUCT SHALL BE  
LIMITED IN DURATION TO THE PERIOD STIPULATED  
UNDER THIS LIMITED WARRANTY.  
IN NO EVENT WILL XANTREX BE LIABLE FOR ANY  
SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR  
CONSEQUENTIAL DAMAGES, LOSSES, COSTS OR  
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26  
EXPENSES HOWEVER ARISING WHETHER IN CONTRACT  
OR TORT INCLUDING WITHOUT RESTRICTION ANY  
ECONOMIC LOSSES OF ANY KIND, ANY LOSS OR  
DAMAGE TO PROPERTY, ANY PERSONAL INJURY, ANY  
DAMAGE OR INJURY ARISING FROM OR AS A RESULT OF  
MISUSE OR ABUSE, OR THE INCORRECT INSTALLATION,  
INTEGRATION OR OPERATION OF THE PRODUCT.  
Exclusions  
If this product is a consumer product, federal law does not  
allow an exclusion of implied warranties. To the extent you  
are entitled to implied warranties under federal law, to the  
extent permitted by applicable law they are limited to the  
duration of this Limited Warranty. Some states and  
provinces do not allow limitations or exclusions on implied  
warranties or on the duration of an implied warranty or on  
the limitation or exclusion of incidental or consequential  
damages, so the above limitation(s) or exclusion(s) may not  
apply to you. This Limited Warranty gives you specific  
legal rights. You may have other rights which may vary  
from state to state or province to province.  
Warning: Limitations On Use  
Please refer to your product manual for limitations on uses  
of the product.  
27  
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SPECIFICALLY, PLEASE NOTE THAT THE XPOWER  
INVERTER SHOULD NOT BE USED IN CONNECTION WITH  
LIFE SUPPORT SYSTEMS OR OTHER MEDICAL  
EQUIPMENT OR DEVICES. WITHOUT LIMITING THE  
GENERALITY OF THE FOREGOING, XANTREX MAKES NO  
REPRESENTATIONS OR WARRANTIES REGARDING THE  
USE OF THE XANTREX XPOWER INVERTER IN  
CONNECTION WITH LIFE SUPPORT SYSTEMS OR OTHER  
MEDICAL EQUIPMENT OR DEVICES.  
Please note that the XPower inverter is not intended for use  
as an uninterruptible power supply and Xantrex makes no  
warranty or representation in connection with any use of the  
product for such purposes.  
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28  
Return Material Authorization Policy  
Before returning a product directly to Xantrex you must  
obtain a Return Material Authorization (RMA) number and  
the correct factory "Ship To" address. Products must also be  
shipped prepaid. Product shipments will be refused and  
returned at your expense if they are unauthorized, returned  
without an RMA number clearly marked on the outside of  
the shipping box, if they are shipped collect, or if they are  
shipped to the wrong location.  
When you contact Xantrex to obtain service, please have  
your instruction manual ready for reference and be prepared  
to supply:  
The serial number of your product  
Information about the installation and use of the unit  
Information about the failure and/or reason for the  
return  
A copy of your dated proof of purchase  
29  
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Return Procedure  
1. Package the unit safely, preferably using the original  
box and packing materials. Please ensure that your  
product is shipped fully insured in the original  
packaging or equivalent. This warranty will not apply  
where the product is damaged due to improper  
packaging.  
2. Include the following:  
The RMA number supplied by Xantrex  
Technology, Inc. clearly marked on the outside of  
the box.  
A return address where the unit can be shipped.  
Post office boxes are not acceptable.  
A contact telephone number where you can be  
reached during work hours.  
A brief description of the problem.  
3. Ship the unit prepaid to the address provided by your  
Xantrex customer service representative.  
If you are returning a product from outside of the USA  
or Canada In addition to the above, you MUST include  
return freight funds and are fully responsible for all  
documents, duties, tariffs, and deposits.  
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30  
If you are returning a product to a Xantrex Authorized  
Service Center (ASC) A Xantrex return material  
authorization (RMA) number is not required. However, you  
must contact the ASC prior to returning the product or  
presenting the unit to verify any return procedures that may  
apply to that particular facility.  
Out of Warranty Service  
If the warranty period for your XPower inverter has expired,  
if the unit was damaged by misuse or incorrect installation,  
if other conditions of the warranty have not been met, or if  
no dated proof of purchase is available, your inverter may be  
serviced or replaced for a flat fee.  
To return your XPower inverter for out of warranty service,  
contact Xantrex Customer Service for a Return Material  
Authorization (RMA) number and follow the other steps  
outlined in “Return Procedure” on page 30.  
Payment options such as credit card or money order will be  
explained by the Customer Service Representative. In cases  
where the minimum flat fee does not apply, as with  
incomplete units or units with excessive damage, an  
additional fee will be charged. If applicable, you will be  
contacted by Customer Service once your unit has been  
received.  
31  
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