Whirlpool Washer 3953955A User Manual

®
ONE SP EED  
AUTOMATIC WASHERS  
Use & Care Gu ide  
For questions about features, operation/performance,  
parts, accessories or service call: 1-800-253-1301  
In Canada, for assistance call: 1-800-461-5681,  
for installation and service call: 1-800-807-6777  
or visit our website at  
www.whirlpool.com or www.whirlpool.com/canada  
Table of Contents.................................................................2  
3953955A  
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WASHER SAFETY  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and obey all  
safety messages.  
This is the safety alert symbol.  
This symbol alerts you to potential hazards that can kill or hurt you and others.  
All safety messages will follow the safety alert symbol and either the word “DANGER” or  
“WARNING.” These words mean:  
You can be killed or seriously injured if you don't  
immediately follow instructions.  
You can be killed or seriously injured if you don't  
follow instructions.  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you  
what can happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic  
precautions, including the following:  
Read all instructions before using the washer.  
Do not allow children to play on or in the washer. Close  
supervision of children is necessary when the washer  
is used near children.  
Do not wash articles that have been previously  
cleaned in, washed in, soaked in, or spotted with  
gasoline, dry-cleaning solvents, other flammable,  
or explosive substances as they give off vapors  
that could ignite or explode.  
discarded,  
Before the washer is removed from service or  
remove the lid.  
Do not reach into the washer if the tub or agitator is  
moving.  
Do not add gasoline, dry-cleaning solvents, or  
other flammable, or explosive substances to the  
wash water. These substances give off vapors  
that could ignite or explode.  
Do not install or store the washer where it will be  
exposed to the weather.  
Do not tamper with controls.  
Under certain conditions, hydrogen gas may be  
produced in a hot water system that has not been  
used for 2 weeks or more. HYDROGEN GAS IS  
EXPLOSIVE. If the hot water system has not  
been used for such a period, before using the  
washing machine, turn on all hot water faucets  
and let the water flow from each for several  
minutes. This will release any accumulated  
hydrogen gas. As the gas is flammable, do not  
smoke or use an open flame during this time.  
Do not repair or replace any part of the washer or  
attempt any servicing unless specifically recommended  
in this Use and Care Guide or in published user-repair  
instructions that you understand and have the skills to  
carry out.  
See Installation Instructions for grounding  
requirements.  
SAVE THESE INSTRUCTIONS  
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PARTS AND FEATURES  
This manual covers several different models. The washer you have purchased may have some or all of the parts and features listed  
below.  
1. Control panel  
2. Model and serial number label  
3. Agitator  
Other features your washer may have  
Liquid chlorine bleach dispenser  
®
MAGIC CLEAN lint filter  
Temperature selector  
Load size selector  
4. Lid  
5. Basket  
6. Tub  
Control panel  
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Loading  
WASHER USE  
Loading suggestions  
For these suggested full-sized loads, set the LOAD SIZE selector  
to the highest load size setting.  
Un der stan din g Washer Cycles  
SUPER CAPACITY WASHERS  
When the Cycle Control knob is set to a number and pulled out,  
the washer fills (to the selected load size) before agitation and  
timing start. The washer begins agitating immediately after filling;  
agitation occurs with the washer lid up or down.  
Heavy Work Clothes  
3 pair pants  
3 shirts  
1 coverall  
1 overall  
During agitation, the agitator creates a continuous rollover action  
(on some models) that provides a thorough cleaning of the wash  
load.  
4 pair jeans  
Delicates  
3 camisoles  
1 quilted robe  
4 slips  
2 bras  
2 nighties  
1 baby’s dress  
4 panties  
Towels  
10 bath towels  
10 hand towels  
14 wash cloths  
1 bath mat  
After agitation starts, the Cycle Control knob turns clockwise until  
it points to an OFF area and the cycle ends.  
Mixed Load  
3 double sheets  
4 pillowcases  
8 T-shirts  
NOTE: The washer pauses briefly throughout each cycle. These  
pauses are normal for washer operation.  
2 shirts  
2 blouses  
8 handkerchiefs  
6 pair shorts  
WASH  
RINSE  
1. Fill  
1. Fill  
EXTRA LARGE CAPACITY WASHERS  
Heavy Work Clothes  
2 pair pants  
3 shirts  
3 pair jeans  
1 coverall  
2. Wash  
2. Rinse  
3. Drain  
selected  
time  
Delicates  
3 camisoles  
4 slips  
2 bras  
2 nighties  
3. Drain  
4 panties  
No agitation  
No agitation  
Towels  
8 bath towels  
8 hand towels  
10 wash cloths  
1 bath mat  
4. Spin  
4. Spin-Spray  
rinse  
Mixed Load  
2 double sheets or  
1 king size sheet  
4 pillowcases  
6 T-shirts  
6 pair shorts  
2 shirts  
2 blouses  
5. Spin  
6. Off  
6 handkerchiefs  
Nor mal Wash er Sou n ds  
The Casual/Permanent Press  
cycle partially drains,  
fills, agitates briefly, and  
drains.  
Your new washer may make sounds your old one didn’t. Because  
the sounds might be unfamiliar, you may be concerned about  
them. These sounds are normal.  
During washing  
When you select a small load size setting, your washer has a  
lower water level. This can cause a clicking sound from the upper  
part of the agitator.  
During drain  
If water is drained quickly from your washer (depending on your  
installation), you may hear air being pulled through the pump  
during the end of draining.  
After drain and before spin  
When the cycle changes from draining to spinning, you may hear  
gears engaging.  
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2. (OPTIONAL STEP) Pour measured liquid chlorine bleach  
into the liquid chlorine bleach dispenser (on some models).  
Bleach will be diluted automatically during the wash part of  
the cycle.  
Star tin g You r Washer  
Never use more than 1 cup (250 mL) for a full load. Use  
less with a smaller load size.  
Fire Hazard  
Follow the manufacturer’s directions for safe use.  
Never place items in the washer that are  
dampened with gasoline or other flammable  
fluids.  
To avoid spilling, use a cup with a pouring spout. Do not  
let bleach splash, drip, or run down into the washer  
basket.  
Use only liquid chlorine bleach in this dispenser.  
No washer can completely remove oil.  
NOTE: On models without a bleach dispenser, see "Adding  
Liquid Chlorine Bleach."  
Do not dry anything that has ever had any type of  
oil on it (including cooking oils).  
3. Close the washer lid.  
Doing so can result in death, explosion, or fire.  
4. Turn the LOAD SIZE selector (on some models) to the correct  
setting for your wash load and the type of fabric being  
washed.  
WARNING  
Choose a load size that allows the load to move freely for  
best fabric care. See "Loading".  
You may change the load size selection after the washer  
has started filling by turning the selector to a different  
setting.  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
Do not remove ground prong.  
Do not use an adapter.  
5. Set the TEMPERATURE selector (on some models) to the  
correct setting for the type of fabric and soils being washed.  
Use the warmest water safe for fabric. Follow garment label  
instructions.  
NOTE: On models with temperature selections in the Cycle  
Control knob, see "Cycle Time and Temperature Options" in  
the "Selecting A Cycle and Time" section.  
Do not use an extension cord.  
Failure to follow these instructions can result in  
death, fire, or electrical shock.  
Water Temp  
Use For  
Hot  
Whites and pastels  
111°F (44°C)  
or above  
Heavy and greasy soils  
1. Measure detergent and pour it into the washer. If desired, add  
powdered or liquid color safe bleach. Add extra detergent for  
the Super Wash cycle.  
Warm  
Bright colors  
90°-110°F  
(32°-43°C)  
Moderate to light soils  
Cold  
70°-90°F  
(21°-32°C)  
Colors that bleed or fade  
Light soils  
NOTE: In wash water temperatures colder than 70ºF  
(21ºC), detergents do not dissolve well. Soils can be difficult  
to remove. Some fabrics can retain wear wrinkles and have  
increased pilling (the formation of small lint-like balls on the  
surface of garments).  
Drop a sorted load of clothes loosely into your washer.  
Load evenly to maintain washer balance. Mix large and  
small items.  
Items should move easily through the wash water.  
Overloading can cause poor cleaning.  
To reduce wrinkling of permanent press clothes and some  
synthetic knits, use a large load size to provide more  
space (see step 4).  
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6. Push in the Cycle Control knob and turn it clockwise to the  
wash cycle you want. Reduce the wash time when using a  
small load size setting. See Selecting a Cycle and Time.”  
Gentle cycle  
This cycle features a series of brief agitations and soaks, followed  
by a short spin. Select up to 6 minutes of wash time to gently  
clean special-care items that are lightly or moderately soiled.  
Delicates cycle  
This cycle features a series of brief agitations and soaks, followed  
by a short spin. Use this cycle to clean delicate items and  
washable knits that are lightly to moderately soiled.  
Cycle Time and Temperature Options  
Some models have the water temperature included in the cycle  
selections of the Cycle Control knob.  
Pull out the Cycle Control knob to start the washer.  
To stop or restart your washer  
To stop the washer at any time, push in the Cycle Control  
knob.  
To restart the washer, close the lid (if open) and pull out  
the Cycle Control knob.  
7. (OPTIONAL STEP) If desired, add measured liquid fabric  
softener to the final rinse water. See Adding Liquid Fabric  
Softener.”  
Selectin g a Cycle and Tim e  
This section describes the available wash cycles and will help  
you make the best cycle selections for your wash loads. Each  
cycle is designed for different types of fabric and soil levels.  
The washer pauses briefly throughout each cycle. These  
pauses are normal. Refer to Normal Washer Sounds” to  
learn more about the sounds you may hear during a wash  
cycle.  
Selecting different time and temperature combinations:  
To select different wash time and temperature combinations, first  
select the water temperature (Hot, Warm or Cold), then turn to  
the new wash time. For example, for 14 minutes of wash time in  
the Normal cycle with Cold water:  
Refer to Understanding Washer Cycles” to learn what  
happens during a wash cycle.  
NOTE: This manual covers several different models. The washer  
you purchased will not have all of the cycles described.  
1. Push in the Cycle Control knob, and turn it clockwise to the  
Cold setting.  
2. Pull out the Cycle Control knob and allow washer to fill.  
3. When the washer has filled, push in and turn the Cycle  
Control knob to 14 minutes of wash time.  
4. Pull out the Cycle Control knob to start washer.  
Rin se an d Spin  
When using extra detergent for heavily soiled clothes, or washing  
special-care items, you may find an extra rinse and spin is  
needed.  
1. Push in the Cycle Control knob and turn it clockwise to any of  
the Rinse settings.  
2. Pull out the Cycle Control knob. The washer fills to the  
selected load size, agitates, drains, and spins.  
Dr ain an d Spin  
Normal cycle  
This cycle features high-speed agitation for maximum cleaning,  
and high-speed spin to shorten drying time. Select up to 14  
minutes of wash time, depending on your model, to clean large  
loads of sturdily constructed fabrics that are heavily soiled. For  
lightly soiled cottons and linens, use the shortest time setting.  
A drain and spin may help shorten drying times for some heavy  
fabrics or special-care items by removing excess water.  
1. Push in the Cycle Control knob and turn it clockwise to any of  
the Spin settings.  
2. Pull out the Cycle Control knob. The washer drains, then  
Super Wash - Select the 18-minute Super Wash feature to wash  
heavily soiled loads that need maximum soil removal. Use two  
times the recommended amount of detergent for this cycle.  
spins.  
Casual/Permanent Press cycle  
This cycle features a cool-down rinse to minimize wrinkling of  
permanent press blends and synthetic fabrics. Select 6 to 10  
minutes of wash time to clean lightly to moderately soiled loads.  
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Addin g Liqu id Ch lor in e Bleach  
WASHER CARE  
Always measure liquid chlorine bleach. Do not guess. Never use  
more than 1 cup (250 mL) for a full load. Follow manufacturer’s  
directions for safe use. Use a cup with a pouring spout to avoid  
spilling.  
Clean ing You r Wash er  
Cleaning the exterior  
Use a soft, damp cloth or sponge to wipe up any spills such as  
detergent or bleach. Occasionally wipe the outside of your  
washer to keep it looking new.  
1. Let the washer fill and begin agitating the load.  
2. Add bleach to the wash cycle so it can be removed in the  
rinse cycle. Pour bleach around the agitator, not directly on  
the load.  
Follow directions on the care labels. Do not use chlorine  
bleach on wool, silk, spandex, acetates, or some flame-  
retardant fabrics.  
Cleaning the interior  
Clean your washer interior by mixing 1 cup (250 mL) of chlorine  
bleach and 2 cups (500 mL) of detergent. Pour this into your  
washer and run it through a complete cycle using hot water.  
Repeat this process if necessary.  
When soaking with chlorine bleach, add detergent to  
soak water.  
NOTE: Undiluted bleach will damage any fabric it touches. The  
damage appears as rips, holes, tears, or color loss and may not  
show up until several washings later.  
NOTE: Remove any hard water deposits using only cleaners  
labeled as washer safe.  
Water In let Hoses  
Adding Liqu id Fabric Soften er  
Replace inlet hoses after five years of use to reduce the risk of  
hose failure. Periodically inspect and replace inlet hoses if  
bulges, kinks, cuts, wear or leaks are found.  
Always dilute fabric softener with ½ to 1 cup (125 to 250 mL)  
warm water. Undiluted fabric softener can stain fabrics.  
Add diluted fabric softener only in the final rinse.  
When replacing your inlet hoses, mark the date of replacement  
on the label with a permanent marker.  
Fabric softener should not be mixed with other laundry  
products. Greasy stains can form. To remove greasy stains,  
wet the stain and rub with liquid detergent or a bar of soap.  
Rewash.  
Vacation , Stor age, an d Movin g Car e  
Install and store your washer where it will not freeze. Because  
some water may stay in the hoses, freezing can damage your  
washer. If storing or moving your washer during freezing weather,  
winterize it.  
Too much fabric softener can make some items (diapers and  
towels) nonabsorbent. If this happens, use less fabric  
softener, or do not use it every time.  
Non-use or vacation care  
Operate your washer only when you are at home. If you will be on  
vacation or not using your washer for an extended period of time,  
you should:  
Self-Clean in g Lin t Filter  
Your washer has a self-cleaning lint filter at the bottom of the  
basket. Wash and rinse water flow over the filter during agitation,  
separating the lint from the water. The lint spins out of the system  
during the spin part of the cycle.  
Unplug washer or disconnect power.  
Turn off the water supply to the washer. This helps avoid  
accidental flooding (due to a water pressure surge) while you  
are away.  
To winterize washer  
1. Shut off both water faucets.  
2. Disconnect and drain water inlet hoses.  
3. Put 1 quart (1 L) of R.V.-type antifreeze in the basket.  
4. Run washer on a drain and spin setting (see Drain and Spin)  
If your washer drains into a tub, remove any lint collected in the  
tub or strainer.  
for about 30 seconds to mix the antifreeze and water.  
5. Unplug washer or disconnect power.  
To use washer again  
1. Flush water pipes and hoses.  
2. Reconnect water inlet hoses.  
3. Turn on both water faucets.  
4. Plug in washer or reconnect power.  
5. Run the washer through a complete cycle with 1 cup (250 mL)  
of detergent to clean out antifreeze.  
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Is your voltage low?  
Check your electrical source or call an electrician. Do not use  
an extension cord.  
TROUBLESHOOTING  
Washer continues to fill or drain, or the cycle seems stuck  
First try the solutions suggested here and possibly avoid  
the cost of a service call...  
Is the top of drain hose lower than the water level in  
washer?  
The top of the hose must be higher than the water level in the  
washer for proper operation. See the Installation Instructions.  
Washer won’t fill, rinse or agitate  
Check the following:  
Is the power cord plugged into a grounded 3 prong outlet?  
Does the drain hose fit too tightly in the standpipe, or is it  
taped to the standpipe?  
The drain hose should be loose yet fit securely. Do not seal  
the drain hose with tape. The hose needs an air gap. See the  
Installation Instructions.  
Is the indicator on the Cycle Control knob properly lined up  
with a cycle? Turn the Cycle Control knob to the right slightly  
and pull to start.  
Are the water inlet valve screens clogged?  
Are both the hot and cold water faucets turned on?  
Is the water inlet hose kinked?  
Washer makes noise  
Is the load balanced and the washer level?  
The wash load should be balanced and not overloaded.  
Does the water level seem too low, or does the washer  
appear to not fill completely?  
The top of the agitator is much higher than the highest water  
level. This creates a perception that the washer is not filling  
completely. This is normal.  
The washer must be level. The front feet should be properly  
installed and the nuts tightened. Reset the rear leveling legs  
(if needed). See the Installation Instructions.  
Did you completely remove the yellow shipping strap with  
cotter pins?  
See the Installation Instructions.  
Washer stops  
Check the following:  
Is the power cord plugged into a grounded 3 prong outlet?  
Are the gears engaging after the drain and before spin, or  
is the upper part of agitator clicking during wash?  
These are normal washer noises.  
Is the indicator on the Cycle Control knob properly lined up  
with a cycle? Turn the Cycle Control knob to the right slightly  
and pull to start.  
Washer leaks  
Are the water inlet valve screens clogged?  
Are both the hot and cold water faucets turned on?  
Is the water inlet hose kinked?  
Check the following:  
Are the fill hoses tight? Are the fill hose washers properly  
seated? Is the drain hose clamp properly installed? See the  
Installation Instructions.  
Is there power at the plug?  
Check your electrical source or call an electrician.  
Is the sink or drain clogged?  
Sink and standpipe must be able to handle 17 gallons (64 L)  
of water per minute.  
Has a fuse blown or is the circuit breaker open?  
If problem continues, call an electrician.  
Is water deflecting off the tub ring or the load?  
Center the tub before starting the washer.  
Are you using an extension cord?  
Do not use an extension cord.  
The wash load should be balanced and not overloaded. The  
fill or spray rinses can deflect off the load.  
Is the washer in a normal pause in the Casual/Permanent  
Press (or Hand Washables) cycle?  
The washer pauses for about 2 minutes in the Casual/  
Permanent Press cycle. Allow the cycle to continue.  
The washer must be level. The front feet should be properly  
installed and the nuts tightened. Reset the rear leveling legs  
(if needed). See the Installation Instructions.  
The Hand Washables cycle (on some models) features  
periods of agitation and soak.  
Check household plumbing for leaks.  
Is the washer overloaded?  
Wash smaller loads.  
Washer basket is crooked  
Was the washer basket pulled forward during loading?  
The wash load should be balanced and not overloaded. Push  
the basket to the center before starting wash.  
Washer won’t drain or spin  
Is the drain hose clogged, or the end of the drain hose  
more than 72 inches (183 cm) above the floor?  
See the Installation Instructions for proper installation of drain  
hose.  
Is the load balanced and the washer level?  
The wash load should be balanced and not overloaded.  
The washer must be level. The front feet should be properly  
installed and the nuts tightened. Reset the rear leveling legs  
(if needed). See the Installation Instructions.  
Is the lid open?  
The lid must be closed during operation.  
The washer basket moves while washing.  
This is normal.  
Is there excessive sudsing?  
Always measure detergent. Follow manufacturer’s directions.  
If you have very soft water, you might need to use less  
detergent.  
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Agitator operation  
Load is wrinkled  
The top of the agitator is loose, or moves in only one  
direction.  
This is normal.  
Did you unload the washer promptly?  
Unload the washer as soon as it stops.  
Did you use the right cycle for the load being washed?  
Use the Casual/Permanent Press cycle or another cycle with  
low spin speeds (if available) to reduce wrinkling.  
Dispensers clogged or bleach leaking  
Did you overload the washer?  
The wash load must be balanced and not overloaded. Loads  
should move freely during washing.  
Did you follow the manufacturer’s directions when adding  
detergent and fabric softener to the dispensers?  
Measure detergent and fabric softener. Carefully pour into the  
dispensers. Wipe up all spills.  
Was the wash water warm enough to relax wrinkles, or  
are you using warm rinses?  
If safe for the load, use warm or hot wash water. Use cold  
rinse water.  
Dilute fabric softener in the fabric softener dispenser.  
Did you put powdered or color-safe bleach in the liquid  
chlorine bleach dispenser?  
Add powdered or liquid color-safe bleach directly to the  
basket. Do not use the chlorine bleach dispenser for color-  
safe bleach.  
Are the hot and cold water hoses reversed?  
Check to be sure the hot and cold water hoses are connected  
to the right faucets. See the Installation Instructions.  
Load is tangled or twisted  
Load too wet  
Did you overload the washer?  
The wash load must be balanced and not overloaded. Loads  
should move freely during washing.  
Did you use the right cycle for the load being washed?  
Select a cycle with a higher spin speed (if available).  
Did you use a cold rinse?  
Cold rinses leave loads wetter than warm rinses. This is  
normal.  
Did you wrap items around the agitator?  
Drop items loosely into the washer. Do not wrap items around  
the agitator.  
Residue or lint on load  
Gray whites, dingy colors  
Did you sort properly?  
Sort lint givers (towels, chenille) from lint takers (corduroy,  
synthetics). Also sort by color.  
Did you properly sort the load?  
Dye transfer can occur when mixing whites and colors in a  
load. Sort dark clothes from whites and lights.  
Did you overload the washer?  
The wash load must be balanced and not overloaded. Lint  
can be trapped in the load if overloaded. Wash smaller loads.  
Was the wash temperature too low?  
Use hot or warm washes if safe for the load. Hot water should  
be at least 111°F (44°C) to clean heavy or greasy soils.  
Check the following:  
Was paper or tissue left in the pockets?  
Did you use enough detergent, or do you have hard  
water?  
Use more detergent for washing heavy soils in cold or hard  
water.  
Did you use enough detergent? Follow manufacturer’s  
directions. Use enough detergent to hold the lint in the water.  
Is your water colder than 70°F (21°C)? Wash water colder  
than 70°F (21°C) may not completely dissolve the detergent.  
Are the hot and cold water hoses reversed?  
Check to be sure the hot and cold water hoses are connected  
to the right faucets. See the Installation Instructions.  
Stains on load  
Garment damage  
Did you follow the manufacturer’s directions when adding  
detergent and fabric softener?  
Measure detergent and fabric softener. Use enough detergent  
to remove soil and hold it in suspension.  
Check the following:  
Were sharp items removed from pockets before washing?  
Empty pockets, zip zippers, snap or hook fasteners before  
washing.  
Dilute fabric softener and add to the rinse portion of a cycle  
only. Do not drip fabric softener on clothes.  
Were strings and sashes tied to prevent tangling?  
Is there above average iron (rust) in water?  
You may need to install an iron filter.  
Were items damaged before washing? Mend rips and broken  
threads in seams before washing.  
Did you properly sort the load?  
Sort dark clothes from whites and lights.  
Did you overload the washer?  
The wash load must be balanced and not overloaded. Loads  
should move freely during washing.  
Did you unload the washer promptly?  
To avoid dye transfer, unload the washer as soon as it stops.  
Did you properly add chlorine bleach?  
Do not pour chlorine bleach directly on load. Wipe up bleach  
spills. Undiluted bleach will damage fabrics.  
Did you follow the manufacturer’s care label instructions?  
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In Can ada  
ASSISTANCE OR SERVICE  
Call the Inglis Limited Customer Interaction Center toll free:  
1-800-461-5681 8:30 a.m. - 5:30 p.m. (EST).  
Before calling for assistance or service, please check  
Troubleshooting.” It may save you the cost of a service call. If  
you still need help, follow the instructions below.  
Our consultants provide assistance with:  
Features and specifications on our full line of appliances  
Referrals to local dealers  
When calling, please know the purchase date and the complete  
model and serial number of your appliance. This information will  
help us to better respond to your request.  
For service in Canada  
Call 1-800-807-6777. Inglis designated service technicians are  
trained to fulfill the product warranty and provide after-warranty  
service anywhere in Canada.  
If you need replacement parts  
If you need to order replacement parts, we recommend that you  
only use FSP® factory specified parts. These parts will fit right  
and work right because they are made with the same precision  
used to build every new WHIRLPOOL® appliance.  
For further assistance  
If you need further assistance, you can write to Inglis Limited with  
any questions or concerns at:  
To locate FSP replacement parts in your area:  
Customer Interaction Center  
Inglis Limited  
1901 Minnesota Court  
Mississauga, Ontario L5N 3A7  
In the U.S.A., call the Customer Interaction Center at  
1-800-253-1301, or your nearest designated service center.  
In Canada, call 1-800-807-6777, or your nearest designated  
service center.  
Please include a daytime phone number in your correspondence.  
In th e U.S.A.  
Gearcase assembly covered by your warranty  
Call the Whirlpool Customer Interaction Center toll free:  
1-800-253-1301.  
Our consultants provide assistance with:  
Features and specifications on our full line of appliances  
Installation information  
Use and maintenance procedures  
Accessory and repair parts sales  
Specialized customer assistance (Spanish speaking, hearing  
impaired, limited vision, etc.)  
Referrals to local dealers, repair parts distributors, and  
service companies  
Whirlpool designated service technicians are trained to fulfill the  
product warranty and provide after-warranty service anywhere in  
the United States.  
To locate the Whirlpool designated service company in your area,  
you can also look in your telephone directory Yellow Pages.  
For further assistance  
If you need further assistance, you can write to Whirlpool  
Corporation with any questions or concerns at:  
Whirlpool Brand Home Appliances  
Customer Interaction Center  
c/o Correspondence Dept.  
MD 8020  
553 Benson Road  
Benton Harbor, MI 49022-2400  
Please include a daytime phone number in your correspondence.  
11  
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®
WHIRLP OOL WASHER WARRANTY  
ONE-YEAR FULL WARRANTY  
For one year from the date of purchase, when this washer is operated and maintained according to instructions attached to or furnished  
®
with the product, Whirlpool Corporation will pay for FSP replacement parts and repair labor to correct defects in materials or  
workmanship. Service must be provided by a Whirlpool designated service company.  
FIVE-YEAR LIMITED WARRANTY  
For five years from the date of purchase, when this washer is operated and maintained according to instructions attached to or  
®
furnished with the product, Whirlpool Corporation will pay for FSP replacement parts for any top and lid rust and any part of the  
gearcase assembly, if defective in materials or workmanship.  
TEN-YEAR LIMITED WARRANTY  
For ten years from the date of purchase, when this washer is operated and maintained according to instructions attached to or  
®
furnished with the product, Whirlpool Corporation will pay for FSP replacement parts for the outer tub should it crack or fail to contain  
water, if defective in materials or workmanship.  
Whirlpool Corporation will not pay for:  
1. Service calls to correct the installation of your washer, to instruct you how to use your washer, or to replace house fuses or correct  
house wiring or plumbing.  
2. Repairs when your washer is used in other than normal, single-family household use.  
3. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in  
accordance with local electrical and plumbing codes, or use of products not approved by Whirlpool Corporation.  
4. Any labor costs during the limited warranties.  
5. Replacement parts or repair labor costs for units operated outside the United States and Canada.  
6. Pickup and delivery. This product is designed to be repaired in the home.  
7. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
8. In Canada, travel or transportation expenses for customers who reside in remote areas.  
WHIRLPOOL CORPORATION AND INGLIS LIMITED SHALL  
NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL  
DAMAGES.  
Outside the 50 United States and Canada, this warranty does  
not apply. Contact your authorized Whirlpool dealer to  
determine if another warranty applies.  
Some states and provinces do not allow the exclusion or  
limitation of incidental or consequential damages, so this  
exclusion or limitation may not apply to you. This warranty gives  
you specific legal rights and you may also have other rights which  
vary from state to state or province to province.  
If you need service, first see “Troubleshooting.” Additional help  
can be found by checking “Assistance or Service,” or call our  
Customer Interaction Center at 1-800-253-1301 from anywhere  
in the U.S.A. or write: Whirlpool Corporation, Customer  
Interaction Center, c/o Correspondence Dept., MD 8020, 553  
Benson Road, Benton Harbor, MI 49022-2400. In Canada, call  
Inglis Limited at 1-800-807-6777.  
4/00  
Dealer name____________________________________________________  
Address ________________________________________________________  
Phone number __________________________________________________  
Model number __________________________________________________  
Serial number __________________________________________________  
Purchase date __________________________________________________  
Keep this book and your sales slip together for future  
reference. You must provide proof of purchase or installation  
date for in-warranty service.  
Write down the following information about your washer to better  
help you obtain assistance or service if you ever need it. You will  
need to know your complete model number and serial number.  
You can find this information on the model and serial number  
label/plate, located on your appliance as shown in “Parts and  
Features.”  
3953955A  
© 2000 Whirlpool Corporation.  
07/00  
All rights reserved.  
® Registered Trademark/TM Trademark of Whirlpool, U.S.A., Inglis Limited licensee in Canada  
Printed in U.S.A.  
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