®
SIDE BY SIDE
REFRIGERATOR
Table of Contents..........2
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REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING:To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic
precautions:
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Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
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Use nonflammable cleaner.
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Use two or more people to move and install
refrigerator.
Disconnect power before installing ice maker (on
ice maker kit ready models only).
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Do not use an extension cord.
Disconnect power before servicing.
Replace all panels before operating.
Remove doors from your old refrigerator.
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Use a sturdy glass when dispensing ice or water
(on some models).
SAVE THESE INSTRUCTIONS
Before you throw away your old refrigerator or freezer:
Take off the doors.
Leave the shelves in place so that children may not easily
climb inside.
Proper Disposal of
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Your Old Refrigerator
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WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or
brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
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Space Requirements
INSTALLING YOUR
REFRIGERATOR
WARNING
Unpacking Your Refrigerator
WARNING
Excessive Weight Hazard
Explosion Hazard
Use two or more people to move and install
refrigerator.
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in back or other injury.
Failure to do so can result in death, explosion,
or fire.
Removing packaging materials
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Remove tape and any labels from your refrigerator before
using (except the model and serial number label).
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To ensure proper ventilation for your refrigerator, allow for
.5 in. (1.25 cm) space on each side and at the top.
To remove any remaining tape or glue, rub the area briskly
with your thumb. Tape or glue residue can also be easily
removed by rubbing a small amount of liquid dish soap over
the adhesive with your fingers. Wipe with warm water and
dry.
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Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information, see the “Refrigerator Safety” section.
.5" (1.25 cm)
IMPORTANT: Do not remove any permanent instruction labels
inside your refrigerator, or the Tech Sheet that is fastened to the
base grille.
When MovingYour Refrigerator:
Your refrigerator is heavy. When moving the refrigerator
for cleaning or service, be sure to protect the floor.
Always pull the refrigerator straight out when moving it.
Do not wiggle or “walk” the refrigerator when trying to move
it, as floor damage could occur.
2" (5.08 cm)
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If your refrigerator has an ice maker, make sure you leave
some extra space at the back for the water line connections.
The refrigerator can be flush against the back wall if you do
not have an ice maker installed.
If you are installing your refrigerator next to a fixed wall, leave
2 in. (5.08 cm) minimum on each side (depending on your
model) to allow for the door to swing open.
Cleaning before use
After you remove all of the packaging materials, clean the inside
of your refrigerator before using it. See the cleaning instructions
in the “Caring for Your Refrigerator” section.
NOTE: Do not install the refrigerator near an oven, radiator, or
other heat source, nor in a location where the temperature will fall
below 55°F (13°C).
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
For your protection, tempered glass is designed to shatter
into many small, pebble-size pieces. This is normal. Glass
shelves and covers are heavy. Use special care when re-
moving them to avoid impact from dropping.
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Electrical Requirements
Base Grille
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
To remove the base grille:
1. Open both refrigerator doors.
Do not use an extension cord.
2. Place hands along the ends of the grille, with your thumbs
along the top. Push in with your thumbs and pull up on the
bottom.
Failure to follow these instructions can result in
death, fire, or electrical shock.
NOTE: Be sure to refasten the Tech Sheet behind the base grille
after cleaning.
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical
connection:
To replace the base grille:
1. Open the doors.
2. Line up the grille support tabs with the metal clips.
3. Push the grille firmly to snap it into place.
Recommended grounding method
A 115 Volt, 60 Hz., AC only 15 or 20 ampere fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator be provided. Use an outlet
that cannot be turned off by a switch. Do not use an
extension cord.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn the control, (Thermostat, Refrigerator
or Freezer Control depending on the model) to OFF and then
disconnect the refrigerator from the electrical source. When you
are finished, reconnect the refrigerator to the electrical source
and reset the control (Thermostat, Refrigerator or Freezer Control
depending on the model) to the desired setting.
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Door Removal
TOOLS NEEDED: ¹⁄₄ in. hex-head socket wrench, ⁵⁄₁₆ in. hex-head socket wrench and a flat-head screwdriver.
IMPORTANT: Before you begin, turn the refrigerator control OFF, unplug refrigerator or disconnect power. Remove food and any
adjustable door or utility bins from doors.
Electrical Shock Hazard
Disconnect power before removing doors.
Reconnect both ground wires before operating.
Failure to do so can result in death or electrical shock.
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Door Removal
Top Left Hinge
Top Right Hinge
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6
Style 1
Style 1
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1
Style 2
Style 2
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1
Handle Removal
(Optional)
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1. Do Not Remove Screw
1. Do Not Remove Screw
Water Dispenser
Tubing Connection
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3
2
Bottom Hinge
1
2
1
1. Hose Clip
2. Union Nut
1. Do Not Remove Screw
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Base Grille
Door Alignment
1
1. Leveling Screw
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Tools Needed: ¹⁄₄ in. hex-head socket wrench, ⁵⁄₁₆ in. hex-head
socket wrench and a flat-head screwdriver.
Door and Hinge Replacement
1. Replace both bottom hinges, if removed. Tighten screws.
NOTE: It may only be necessary to remove either the door handle
or the doors to get your product through the doorway of your
residence. Measure the door opening to determine whether to
remove the refrigerator handles or the doors.
2. Assistance may be needed to feed the water dispenser
tubing through the bottom hinge while reinstalling the freezer
door. Carefully feed the dispenser tubing through the bottom
left hinge before replacing the door on the hinge.
Handle Removal (optional)
NOTE: Provide additional support for the doors while the top
hinges are being replaced. Do not depend on the door magnets
to hold the doors in place while you are working.
1. Apply firm pressure with your hand on the face of trim. Slide
top trim up and bottom trim down away from handle. Lift trim
pieces off shoulder screws (see Graphic 1).
3. Align and replace the top left hinge as shown (see Graphic 4).
NOTE: Some models include accent pieces between the handle
and the handle trim. If your model includes the accents, you will
need to carefully remove them with a flat-head screwdriver
before removing the handle screws. The accent pieces are
optional and can be reinstalled or left off of the handle assembly.
Tighten screws.
WARNING
2. Remove handle screws and handles.
3. Move refrigerator into place. Replace handles as shown (see
Graphic 1).
Door Removal
WARNING
Electrical Shock Hazard
Reconnect both ground wires.
Failure to do so can result in death or
electrical shock.
4. Reconnect both ground wires.
5. Reconnect wiring plug.
Electrical Shock Hazard
6. Replace left hinge cover and screws.
Disconnect power before removing doors.
7. Replace the refrigerator door by carefully lifting the door onto
the bottom right hinge.
Failure to do so can result in death or
electrical shock.
8. Align and replace the top right hinge as shown (see
Graphic 6). Tighten screws.
9. Replace hinge cover and screws. Tighten screws.
10. Plug into a grounded 3 prong outlet.
1. Unplug refrigerator or disconnect power.
2. Open both refrigerator doors. Remove the base grille by
pulling up on the bottom outside corners (see Graphic 2).
3. Close both doors and keep them closed until you are ready to
Door Closing
lift them free from the cabinet.
Door Closing
4. If you have a dispenser (ice or water), disconnect the water
dispenser tubing located behind the base grille. Remove
hose from clip (see Graphic 3).
Your refrigerator has two front adjustable rollers — one on the
right and one on the left. If your refrigerator seems unsteady or if
you want the doors to close more easily, adjust the refrigerator's
tilt using the instructions below:
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Disconnect union nut.
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Remove union nut and spring.
1. Move the refrigerator into its final position.
5. Remove top left hinge cover and screws as shown (see
Graphic 4). DO NOT REMOVE SCREW 1.
2. The two leveling screws are part of the front roller assemblies
which are at the base of the refrigerator on either side (see
Graphic 8).
6. Disconnect wiring plug and both ground wires (see
Graphic 4).
3. Use a screwdriver to adjust the leveling screws. Turn the
leveling screw to the right to raise that side of the refrigerator
or turn the leveling screw to the left to lower that side. It may
take several turns of the leveling screws to adjust the tilt of
the refrigerator (see Graphic 8).
7. Carefully lift freezer door straight up off bottom hinge (see
Graphic 5). The water dispenser tubing remains attached to
the freezer door and pulls through the bottom left hinge.
Make sure you protect the dispenser tubing from damage.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the leveling screws and
rollers. This makes it easier to adjust the screws.
8. Remove top right hinge cover and screws as shown (see
Graphic 6). DO NOT REMOVE SCREW 1.
9. Lift the refrigerator door straight up off bottom hinge.
4. Open both doors again and check to make sure that they
close as easily as you like. If not, tilt the refrigerator slightly
more to the rear by turning both leveling screws to the right. It
may take several more turns, and you should turn both
leveling screws the same amount.
10. It may not be necessary to remove the bottom hinge to move
the refrigerator through a doorway. Both bottom hinges have
similar construction.
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Disassemble the hinges as shown (see Graphic 7). DO
NOT REMOVE SCREW 1.
5. Replace the base grille.
NOTE: Be sure to refasten the Tech Sheet behind the base grille.
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5. Using a grounded drill, drill a ¹⁄₄ in. hole in the cold water pipe
you have selected.
Connecting the Refrigerator
to a Water Source
Read all directions carefully before you begin.
IMPORTANT:
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If operating the refrigerator before installing the water
connection, turn ice maker to the OFF position to prevent
operation without water.
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All installations must be in accordance with local plumbing
code requirements.
1. Cold Water Pipe
2. Pipe Clamp
3. Copper Tubing
4. Compression Nut
5. Compression Sleeve
6. Shut-Off Valve
7. Packing Nut
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Use copper tubing and check for leaks.
Install copper tubing only in areas where temperatures will
remain above freezing.
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It may take up to 24 hours for your ice maker to begin
producing ice.
6. Fasten shut-off valve to cold water pipe with pipe clamp. Be
sure outlet end is solidly in the ¹⁄₄ in. drilled hole in the water
pipe and that washer is under the pipe clamp. Tighten
packing nut. Tighten the pipe clamp screws carefully and
evenly so washer makes a watertight seal. Do not overtighten
or you may crush the copper tubing, especially if soft (coiled)
copper tubing is used. Now you are ready to connect the
copper tubing.
Tools required:
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Standard screwdriver
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⁷⁄₁₆ in. and ¹⁄₂ in. open-end wrenches or two adjustable
wrenches
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¹⁄₄ in. nut driver
¹⁄₄ in. drill bit
7. Slip compression sleeve and compression nut on copper
tubing as shown. Insert end of tubing into outlet end squarely
as far as it will go. Screw compression nut onto outlet end
with adjustable wrench. Do not overtighten.
Hand drill or electric drill (properly grounded)
NOTE: Your refrigerator dealer has a kit available with a
¹⁄₄ in. (6.35 mm) saddle-type shut-off valve, a union, and copper
tubing. Before purchasing, make sure a saddle-type valve
complies with your local plumbing codes. Do not use a piercing-
type or ³⁄₁₆ in. (4.76 mm) saddle valve which reduces water flow
and clogs more easily.
8. Place the free end of the tubing into a container or sink, and
turn ON main water supply and flush out tubing until water is
clear. Turn OFF shut-off valve on the water pipe. Coil copper
tubing.
Cold water supply
Connecting to refrigerator:
The ice maker water valve contains a flow washer which is used
as a water pressure regulator. The ice maker needs to be
connected to a cold water line with water pressure between 30
and 120 psi. If a problem occurs, call your utility company.
1. Attach the copper tube to the valve inlet using a compression
nut and sleeve as shown. Tighten the compression nut. Do
not overtighten. Use the tube clamp on the back of the
refrigerator to secure the tubing to the refrigerator as shown.
This will help prevent damage to the tubing when the
Connecting to water line:
refrigerator is pushed back against the wall. Move to step 2.
1. Unplug refrigerator or disconnect power.
2. Turn shut-off valve ON. Check for leaks. Tighten any
connections (including connections at the valve) or nuts that
leak.
2. Turn OFF main water supply. Turn ON nearest faucet long
enough to clear line of water.
3. Locate a ½ in. to 1¹⁄₄ in. (12.7 mm to 3.18 cm) vertical COLD
water pipe near the refrigerator.
NOTE: Horizontal pipe will work, but the following procedure
must be followed: Drill on the top side of the pipe, not the
bottom. This will help keep water away from the drill. This
also keeps normal sediment from collecting in the valve.
4. To determine the length of copper tubing you will need,
measure from connection on lower left rear of refrigerator to
water pipe. Add 7 ft. (2.1 m) to allow for moving refrigerator
for cleaning. Use ¹⁄₄ in. (6.35 mm) O.D. (outside diameter)
copper tubing. Be sure both ends of copper tubing are cut
square.
1. Tube Clamp
2. Copper Tubing
3. Compression Nut
4. Valve Inlet
3. The ice maker is equipped with a built-in water strainer. If
local water conditions require periodic cleaning or a well is
your source of water supply, a second water strainer should
be installed in the ¹⁄₄ in. (6.35 mm) water line. Obtain a water
strainer from your nearest appliance dealer. Install at either
tube connection.
4. Plug in refrigerator or reconnect power.
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5. Open the freezer door and turn on the ice maker. For Style 1
lower the wire shut-off arm. For Style 2 move the switch to
the ON (left) position. Please refer to the “Ice Maker and
Storage Bin/Bucket” section for further instructions on the
operation of your ice maker.
Water System Preparation
Please read before using the water system.
Immediately after installation, follow the steps below to make
sure that the water system is properly cleaned.
1. Open the freezer door and turn off the ice maker. For Style 1
lift up the wire shut-off arm as shown. For Style 2 move the
switch to the OFF (right) setting as shown.
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Allow 24 hours to produce the first batch of ice.
Discard the first three batches of ice produced.
Depending on your model, you may want to select the
maximum ice feature to increase the production of ice. To
do so, set the switch on the front of the ice maker to MAX.
Style 1
MAX
Understanding Sounds You May Hear
NORMAL
Your new refrigerator may make sounds that your old one didn’t
make. Because the sounds are new to you, you might be
concerned about them. Most of the new sounds are normal. Hard
surfaces, like the floor, walls, and cabinets, can make the sounds
seem louder than they actually are. The following describes the
kinds of sounds and what may be making them.
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If your product is equipped with an ice maker, you will hear a
buzzing sound when the water valve opens to fill the ice
maker for each cycle.
Style 2
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The defrost timer will click when the automatic defrost cycle
begins and ends. Also, the Thermostat Control (or
Refrigerator Control depending on the model) will click when
cycling on and off.
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Rattling noises may come from the flow of refrigerant, the
water line, or items stored on top of the refrigerator.
NOTE: If your model has a base grille filter system, make sure the
base grille filter is properly installed and the cap is in the
horizontal position. If your model has an interior water filter
system, move to step 2.
Your refrigerator is designed to run more efficiently to keep
your food items at the desired temperature. The high
efficiency compressor may cause your new refrigerator to run
longer than your old one, and you may hear a pulsating or
high-pitched sound.
2. Install the interior water filter cartridge. The interior water filter
mounting bracket is located in the upper corner of the fresh
food compartment of the refrigerator.
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Water dripping on the defrost heater during a defrost cycle
may cause a sizzling sound.
NOTE: Do not use with water that is microbiologically
unsafe or of unknown quality without adequate
disinfection before or after the system.
You may hear the evaporator fan motor circulating the air
through the refrigerator and freezer compartments.
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Carefully remove the interior water filter cartridge from its
packaging. Remove the red cap from the cartridge.
As each cycle ends, you may hear a gurgling sound due to
the refrigerant flowing in your refrigerator.
Apply the appropriate month sticker to the cartridge as a
reminder to replace the cartridge within six months. Then
apply the “Water Filter Replacement Reminder” sticker to
your calendar.
Contraction and expansion of the inside walls may cause a
popping noise.
You may hear air being forced over the condenser by the
condenser fan.
You may hear water running into the drain pan during the
defrost cycle.
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Line up the INSTALL mark on the water filter label with the
indicator line that is molded into the filter mounting bracket
cover. Push the cartridge into the filter mounting bracket.
Twist the cartridge ¹⁄₄ turn to the right to lock it into place. The
REMOVE mark should be lined-up with the indicator line
located on the front cover.
3. Flush the water system by dispensing and discarding
2 to 3 gallons (8 to12 liters) or approximately 6 to 7 minutes of
water through the dispenser. This will clean the system and
help clear air from the lines. Additional flushing may be
required in some households.
NOTE: As air is cleared from the system, water may spurt out
of the dispenser.
4. Inspect the filter system for water leaks. If you see water
leaks, see the “Troubleshooting” section.
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setting make the temperature less cold. Settings to the right of
the mid-setting make the temperature colder.
The Freezer Control adjusts the freezer compartment
temperature. Settings to the left of the mid-setting make the
temperature less cold. Settings to the right of the mid-setting
make the temperature colder.
USING YOUR
REFRIGERATOR
Give your refrigerator time to cool down completely before
adding food. It is best to wait 24 hours before you put food into
the refrigerator.
Ensuring Proper Air Circulation
IMPORTANT: If you add food before the refrigerator has cooled
completely, your food may spoil. Adjusting the Refrigerator and
Freezer Controls to a higher (colder) than recommended
setting will not cool the compartments any faster.
In order to ensure proper temperatures, you need to permit air to
flow between the two sections. Cold air enters the bottom of the
freezer section and moves up. It then enters the refrigerator
section through the top vent. Air then returns to the freezer as
shown.
Adjusting Control Settings
Give the refrigerator time to cool down completely before adding
food. It is best to wait 24 hours before you put food into the
refrigerator. The settings indicated in the previous section should
be correct for normal household refrigerator usage. The controls
are set correctly when milk or juice is as cold as you like and
when ice cream is firm.
If you need to adjust temperatures in the refrigerator or freezer,
use the settings listed in the chart below as a guide. Wait at least
24 hours between adjustments.
RECOMMENDED
ADJUSTMENT:
CONDITION/REASON:
REFRIGERATOR section
too warm
Adjust
Do not block any of these vents with food such as soda, cereal,
bread, etc. If the vents are blocked, airflow will be prevented and
the temperature controls will not function properly.
REFRIGERATOR
Control one setting
higher
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Door opened often
Large amount of food added
Room temperature very warm
IMPORTANT: Because air circulates between both sections, any
odors formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To prevent
odor transfer from food, wrap or cover foods tightly.
For Style 1 controls
only: after adjusting
control, wait 24
hours and then
check the FREEZER
temperature
Setting the Controls
For your convenience, your refrigerator controls are preset at
the factory. When you first install your refrigerator, make sure
that the controls are still preset. The Refrigerator Control and the
Freezer Control should both be at the “mid-settings” as shown in
the illustrations below.
Move packages out
of airstream
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Air vent blocked by items
FREEZER section too warm/ice
not made fast enough
Adjust FREEZER
Control one setting
higher
Style 1
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Door opened often
Large amount of food added
Very cold room temperature
(can’t cycle often enough)
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Heavy ice usage
REFRIGERATOR section
too cold
Adjust
REFRIGERATOR
Control one setting
lower
NOTE: Your product will not cool when the REFRIGERATOR
Control is set to OFF.
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Controls not set correctly for your
conditions
Style 2
For Style 1 controls
only: after adjusting
control, wait 24
hours and then
check the FREEZER
temperature
FREEZER section too cold
Adjust FREEZER
Control one setting
lower
NOTE: Your product will not cool when the FREEZER Control is
set to OFF.
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Controls not set correctly for your
conditions
The Refrigerator Control adjusts the refrigerator
compartment temperature. Settings to the left of the mid-
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3. Remove the glass to stop dispensing.
NOTE: The first few batches of ice may have an off-flavor
from new plumbing and parts. Throw the ice away. Also, take
large amounts of ice from the ice bin, not through the
dispenser.
Water and Ice Dispensers
(on some models)
The water dispenser
WARNING
If you did not flush the water system when the refrigerator was
first installed, press the water dispenser bar with a glass or jar
until you draw and discard 2 to 3 gallons (8 to 12 liters) or
approximately 6 to 7 minutes of water. It will take three to four
minutes for the water to begin dispensing. The water you draw
and discard cleans the system and helps clear air for the lines.
Allow several hours for the refrigerator to cool down and chill
water.
IMPORTANT: Depending on your model, the small removable
tray at the bottom of the dispenser is designed to catch small
spills and allow for easy cleaning. There is no drain in the tray.
The tray can be removed from the dispenser and carried to the
sink to be emptied or cleaned.
Cut Hazard
Use a sturdy glass when dispensing ice or water.
Failure to do so can result in cuts.
Depending on your model, you may have one or more of the
following options: the ability to select either crushed or cubed
ice, a special light that turns on when you use the dispenser, or a
lock option to avoid accidental dispensing.
The ice dispenser
Ice dispenses from the ice maker storage bin in the freezer. When
the dispenser lever is pressed:
To dispense water:
1. Press a glass against the water dispenser lever.
2. Remove the glass to stop dispensing.
NOTE: Dispense enough water every week to maintain a fresh
supply.
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A trap door opens in a chute between the dispenser and the
ice bin.
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Ice moves from the bin and falls through the chute.
When you release the dispenser lever, the trap door closes
and the ice dispensing stops. The dispensing system will not
operate when the freezer door is open.
Some models dispense both cubed and crushed ice. Before
dispensing ice, select which type of ice you prefer. The button
controls are designed for easy use and cleaning.
The dispenser light
The dispenser area has a light. It can be turned on manually by
pressing the ON button at the right hand side of the control
panel. The red indicator above the ON button will appear. On
some models: Whenever you use the dispenser the lever will
automatically turn the light on.
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For cubed ice, press the CUBE button until the red indicator
appears in the window above the CUBE button.
ICE
CRUSH CUBE
LIGHT
OFF
ON
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For crushed ice, press the CRUSH button until the red
indicator appears in the window above the CRUSH button.
NOTE: See the “Changing the Light Bulbs” section for
information on changing the dispenser light bulb.
For crushed ice, cubes are crushed before being dispensed. This
may cause a slight delay when dispensing crushed ice. Noise
from the ice crusher is normal, and pieces of ice may vary in size.
When changing from CRUSH to CUBE, a few ounces of crushed
ice will be dispensed along with the first cubes.
On models without crushed ice, the light switch is a rocker-style
type. Push the switch to turn the light on, and push again to turn
the light off.
The dispenser lock (on some models)
To dispense ice:
Your dispenser can be turned off for easy cleaning or to prevent
accidental dispensing by small children and pets. To turn off the
dispenser, press the LOCK button. The indicator will appear
above the LOCK button and the ice and water dispensers will not
work. To unlock the dispenser, press the UNLOCK button until
the indicator appears. Then continue to dispense ice or water as
usual.
1. Press button for the desired type of ice.
2. Press a sturdy glass against the ice dispenser lever. Hold the
glass close to the dispenser opening so ice does not fall
outside of the glass.
DISPENSER
LOCK UNLOCK
IMPORTANT: You do not need to apply a lot of pressure to
the lever in order to activate the ice dispenser. Pressing hard
will not make the ice dispense faster or in greater quantities.
NOTE: The lock feature does not shut off power to the product,
to the ice maker, or to the dispenser light. It simply deactivates
the dispenser levers.
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2. To manually turn the ice maker off, lift the wire shut-off arm to
the OFF (arm up) position and listen for the click to make sure
the ice maker will not continue to operate.
Interior Water Filtration System
(on some models)
MAX
The interior water filter cartridge is located in the upper corner of
the fresh food compartment of the refrigerator. The interior water
filter cartridge should be replaced every six months or earlier if
the flow of water to your water dispenser or ice maker decreases
noticeably.
NORMAL
Replacing the interior water filter cartridge
1. Twist the interior water filter cartridge ¹⁄₄ turn to the left. The
INSTALL mark will be lined up with the indicator line located
on the filter mounting bracket cover.
To increase ice production rate:
2. Gently pull down on the cartridge to remove it from the filter
mounting bracket assembly. To prevent water from spilling
inside the refrigerator, DO NOT TIP the cartridge. Dispose of
the cartridge.
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Normal Ice Production: In normal ice production mode, the
ice maker should produce approximately 7 to 9 batches of ice
in a 24-hour period. If ice is not being made fast enough, turn
the Freezer Control toward a higher (colder) number in half
number steps. (For example, if the control is at 3, move it to
between 3 and 4.) Wait 24 hours and, if necessary, gradually
turn the Freezer Control to the highest setting, waiting 24
hours between each increase.
3. Install the new interior water filter cartridge. You can run the
dispenser without a water filter cartridge, but your water will
not be filtered.
NOTE: Do not use with water that is microbiologically
unsafe or of unknown quality without adequate
disinfection before or after the system.
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Maximum Ice Production (on some models): In maximum
ice production, the ice maker should produce approximately
10 to 14 batches of ice in a 24-hour period. If your refrigerator
has the maximum ice production feature, push the switch to
MAX.
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Carefully remove the interior water filter cartridge from its
packaging. Remove the red cap from the cartridge.
Apply the appropriate month sticker to the cartridge as a
reminder to replace the cartridge within six months. Then
apply the “Water Filter Replacement Reminder” sticker to
your calendar as a reminder to replace the cartridge in six
months.
To remove and replace the ice bin: (Style 1)
1. Pull the covering panel out from the bottom and then slide it
back toward the rear.
2. Lift the wire shut-off arm so it clicks into the OFF (up)
position. Ice can still be dispensed, but no more can be
made.
3. Lift up the front of the storage bin and pull it out.
4. Line up the INSTALL mark on the water filter label with the
indicator line that is molded into the filter mounting bracket
cover. Push the cartridge into the filter mounting bracket.
Twist the cartridge ¹⁄₄ turn to the right to lock it into place. The
REMOVE mark should be lined-up with the indicator line
located on the front cover.
4. Replace the bin by pushing it in all the way or the dispenser
will not work. Push the wire shut-off arm down to the ON
position to restart ice production. Make sure the door is
closed tightly.
5. Flush the water system by dispensing and discarding
2 to 3 gallons (8 to12 liters) or approximately 6 to 7 minutes of
water through the dispenser. This will clean the system and
help clear air from the lines. Additional flushing may be
required in some households.
To turn the ice maker on/off: (Style 2)
The ON/OFF switch is located on the top right side of the freezer
compartment.
NOTE: As air is cleared from the system, water may spurt out
of the dispenser.
1. To turn the ice maker on, slide the control to the ON (left)
position.
6. Inspect the filter system for water leaks. If you see water
leaks, see the “Troubleshooting” section.
NOTE: Your ice maker has an automatic shut-off. The ice
maker sensors will automatically stop ice production but the
control will remain in the ON (left) position.
Ice Maker and Storage Bin/Bucket
2. To manually turn the ice maker off, slide the control to the
OFF (right) position.
(on some models - Accessory)
To turn the ice maker on/off: (Style 1)
The on/off switch for the ice maker is a wire shut-off arm located
on the side of the ice maker.
1. To turn the ice maker on, simply lower the wire shut-off arm.
NOTE: Your ice maker has an automatic shut-off. As ice is
made, the ice cubes will fill the ice storage bin and the ice
cubes will raise the wire shut-off arm to the OFF (arm up)
position.
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To remove and replace ice bucket:
1. Place four fingers in bucket base opening and rest thumb on
Refrigerator Shelves
the release button.
The shelves in your refrigerator are adjustable to meet your
individual storage needs. Your model may have glass or wire
shelves.
2. Holding the base of the bucket with both hands, depress the
release button and lift the bucket up and out. It is not
necessary to turn the ice maker control to the OFF (right)
position. The ice maker will not produce ice without the
bucket installed in the door.
Storing similar food items together in your refrigerator and
adjusting the shelves to fit different heights of items will make
finding the exact item you want easier. It will also reduce the
amount of time the refrigerator door is open, and save energy.
Slide-out Shelves (on some models)
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To slide out shelf, carefully pull front of shelf toward you.
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To slide in shelf, push shelf in until it stops.
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Normal Ice Production should produce approximately 7 to 9
batches of ice in a 24-hour period.
To care for ice storage bin or bucket:
1. Empty the ice container. Use warm water to melt the ice if
necessary. Never use anything sharp to break up the ice in
the bin or bucket. This can cause damage to the ice container
and the dispenser mechanism.
To remove and replace a shelf in a metal frame:
1. Pull the shelf forward to the stop.
2. Tilt the front of the shelf up and lift it slightly as you pull the
2. Wash ice bin or bucket with a mild detergent, rinse well and
dry thoroughly. Do not use harsh or abrasive cleaners or
solvents.
shelf from the frame.
3. Replace the shelf by guiding it back into the slots on the
frame and pushing the shelf in past the stop.
REMEMBER:
Shelves and Shelf Frames
To remove and replace a shelf/frame:
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Allow 24 hours to produce the first batch of ice.
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Discard the first three batches of ice produced to avoid
impurities that may be flushed out of the system.
1. Remove the shelf/frame by tilting it up at the front and lifting it
out of the shelf supports.
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The quality of your ice will be only as good as the quality of
the water supplied to your ice maker.
2. Replace the shelf/frame by guiding the rear shelf hooks into
the shelf supports. Tilt the front of the shelf up until rear shelf
hooks drop into the shelf supports.
Avoid connecting the ice maker to a softened water supply.
Water softener chemicals (such as salt) can damage parts of
the ice maker and lead to poor quality ice. If a softened water
supply cannot be avoided, make sure the water softener is
operating properly and is well maintained.
3. Lower the front of the shelf and check to make sure that the
shelf is securely in position.
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It is normal for the ice cubes to be attached at the corners.
They will break apart easily.
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For Style 1, do not force the wire shut-off arm up or down.
Do not store anything on top or in the ice maker or ice bin or
bucket.
Lateral Adjustable Shelf
(on some models)
To slide the shelf from side to side:
1. Lift up on the front of shelf and slide to the desired location.
2. Lower shelf to the level position.
NOTE: You do not have to remove small items from the shelf
before moving it from side to side. You may need to remove
larger items.
REFRIGERATOR FEATURES
Your model may have some or all of these features. Features that
can be purchased separately as product accessories are labeled
with the word “Accessory.” Not all accessories will fit all models.
If you are interested in purchasing one of the accessories, please
call the toll-free number on the cover or in the “Assistance or
Service” section.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
For your protection, tempered glass is designed to shatter
into many small, pebble-size pieces. This is normal. Glass
shelves and covers are heavy. Use special care when re-
moving them to avoid impact from dropping.
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To remove the shelf:
3. Lower the shelf securely back into position.
NOTE: The shelf is heavy and must be removed using
both hands.
4. Pull the front of the shelf forward until it fits into place.
1. Hold the back of the shelf with one hand.
2. Lift the front of the shelf with the other hand to a 45° angle
and lower it slightly to release it from the upper channel of the
track. Pull the shelf straight out.
Deli Drawer
(on some models)
To remove and replace the shelf track:
The deli drawer stores raisins, nuts, spreads, and other small
items at normal refrigerator temperatures.
1. Remove the shelf track by lifting both sides of the track
slightly and pulling the track straight out.
To remove and replace the deli drawer:
2. Replace the track by guiding the track hooks into the shelf
support slots on the back wall.
1. Remove the deli drawer by sliding it straight out to the stop.
NOTE: Make sure that both sets of track hooks are in the
slots and that the slots are parallel with each other.
Lift the front and slide the drawer out the rest of the way.
2. Replace the deli drawer by sliding it back past the stop.
3. Push the track back and down securely into the shelf
supports.
To replace the shelf:
NOTE: Make sure that both of the rear shelf slides are securely in
the track before letting go of the shelf. The lateral shelf may be
difficult to install if the track is placed too close to the refrigerator
ceiling. Reposition the track on a lower rung until the shelf can be
tilted enough to easily slide into the track.
1. Hold the shelf at the front and tip the front at a 45° angle to
Convertible Vegetable/Meat Drawer,
Crisper and Covers
the track.
2. Insert both of the rear shelf slides into the upper channel of
the track, and lower the front of the shelf into place.
(on some models)
To remove and replace the crisper and convertible vegetable
meat drawers:
1. Slide crisper or meat drawer straight out to the stop. Lift the
front of drawer with one hand while supporting the bottom of
drawer with other hand and slide the drawer out the rest of
the way.
Flip-up Shelf
(on some models)
1. To raise the shelf, pull forward on the lever located at the
bottom front of the shelf and lift until the shelf locks into the
vertical position.
2. Replace the crisper or meat drawer by sliding it back in fully
past the drawer stop.
2. To lower the shelf, lower the shelf until it is latched securely
in place.
LOW
H
HIGH
Adjustable Flip-up Shelf
(on some models)
To raise and lower the shelf:
1. Raise the shelf by first sliding it back and down to make it
half-width. (You can use the shelf in this position to allow
taller items to be stored on the shelf below.)
2. Lift the front of the shelf until it fits securely in place against
the back wall.
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To remove and replace the crisper or vegetable/meat
drawer covers:
Crisper Humidity Control
1. Remove the crisper and meat drawer. Press up in center of
crisper glass insert until it rises above the plastic frame.
Holding the crisper glass firmly, carefully slide the glass insert
forward to remove.
(on some models)
You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between LOW and
HIGH.
2. Lift crisper cover frame up and remove. Repeat steps to
remove the meat drawer cover.
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LOW (open) lets moist air out of the crisper for best storage
of fruits and vegetables with skins.
Fruit: Wash, let dry and store in refrigerator in plastic bag or
crisper. Do not wash or hull berries until they are ready to use.
Sort and keep berries in original container in crisper, or store
in a loosely closed paper bag on a refrigerator shelf.
Vegetables with skins: Place in plastic bags or plastic
container and store in crisper.
3. Replace back of meat drawer cover frame into supports on
side walls of the refrigerator and lower the front of the cover
frame into place.
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HIGH (closed) keeps moist air in the crisper for best storage
of fresh, leafy vegetables.
4. Slide rear of glass insert into cover frame and lower front into
Leafy vegetables: Wash in cold water, drain and trim or tear
off bruised and discolored areas. Place in plastic bag or
plastic container and store in crisper.
place. Repeat steps to replace the crisper cover.
Meat storage guide
Store most meat in original wrapping as long as it is airtight and
moisture-proof. Rewrap if necessary. See the following chart for
storage times. When storing meat longer than the times given,
freeze the meat.
Humidity control location:
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Humidity Control on crisper drawer (Style 1 - on left)
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Humidity Control on crisper cover (Style 2 - on right)
Fresh fish or shellfish ................. use same day as purchased
Chicken, ground beef, variety meat (liver, etc.)......... 1-2 days
Cold cuts, steaks/roasts ........................................... 3-5 days
Cured meats ........................................................... 7-10 days
Leftovers - Cover leftovers with plastic wrap, aluminum foil, or
plastic containers with tight lids.
Utility or Egg Bin
Convertible Vegetable/Meat Drawer
Temperature Control
(on some models - Accessory)
Depending on your model, you may have a one, two or three
piece bin. Eggs may be stored in the egg tray or loose in the bin.
The convertible vegetable/meat drawer can be adjusted to
properly chill meats or vegetables. The air inside the pan is
cooled to prevent “spot” freezing and can be set to keep meats
at the National Livestock and Meat Board recommended storage
temperatures of 28°- 32°F (-2°- 0°C).
NOTE: Store eggs in a covered container for long term
storage. If your model does not have an egg storage bin,
store eggs in their original carton on an interior shelf.
IMPORTANT: To extend freshness, wrap meats in airtight,
moisture-proof materials before storing. Always store meat as
recommended.
Adjusting the control
The convertible control comes preset at the lowest meat setting.
To change a control setting: Move the control to the right
Wine or Can/Bottle Rack
(colder) or to the left (less cold) as desired.
(on some models - Accessory)
To store vegetables: Set the control at the VEG setting, all the
way to the left, to store vegetables at their optimal storage
temperatures (which need to be warmer than those for meat).
To remove and replace the wine rack (left) or can/bottle rack
(right):
1. Remove the rack by pulling it straight out from the shelf.
2. Replace the rack by sliding it in between the shelf and the
wall of the refrigerator.
eats
Veg/M
Tem
perature
Veg/Meats
Temperature
MEATS
VEG
IMPORTANT: If food starts to freeze, move the control to the left
(less cold). Remember to wait 24 hours between adjustments.
Doing so gives the temperature of the food time to change.
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FREEZER FEATURES
DOOR FEATURES
Your model may have some or all of these features. Features that
can be purchased separately as product accessories are labeled
with the word “Accessory.” Not all accessories will fit all models.
If you are interested in purchasing one of the accessories, please
call the toll-free number on the cover or in the “Assistance or
Service” section.
Your model may have some or all of these features. Features that
can be purchased separately as product accessories are labeled
with the word “Accessory.” Not all accessories will fit all models.
If you are interested in purchasing one of the accessories, please
call the toll-free number on the cover or in the “Assistance or
Service” section.
Freezer Shelf
Door Rails
The door rails may be removed for easier cleaning.
Snap-on Door Rails
(number of shelves varies with model)
To remove and replace the shelf:
To remove and replace the rails:
1. Lift the shelf off of the supports.
1. Remove the rails by pushing in slightly on the front of the
bracket while pulling out on the inside tab. Repeat these
steps for the other end of the rail.
2. Slide it out of the shelf support holes.
3. Replace shelf in the reverse order.
2. Replace the rails by aligning the ends of the brackets with the
buttons on the sides of the door liner. Firmly snap bracket
and rail assembly onto the tabs above the shelf as shown.
Frozen food storage guide
Storage times will vary according to the quality and type of food,
the type of packaging or wrap used (should be airtight and
moisture-proof), and the storage temperature. Ice crystals inside
a sealed package are normal. This simply means that moisture in
the food and air inside the package have condensed, creating ice
crystals.
Drop-in Door Rails
To remove and replace the rails:
1. Remove the rails by pulling straight up on each end of the rail.
2. Replace the rails by sliding the shelf rail into the slots on the
Put no more unfrozen food into the freezer than will freeze within
24 hours (no more than 2-3 lb of food per cubic foot [907-1,350 g
per L] of freezer space). Leave enough space in the freezer for air
to circulate around packages. Be careful to leave enough room
for the door to close tightly.
door and pushing the rail straight down until it stops.
For more information on preparing food for freezing, check a
freezer guide or reliable cookbook.
Freezer Basket
Door Bins
(plastic bin on some models)
(on some models)
To remove and replace the bins:
The freezer basket can be used to store bags of frozen fruits and
vegetables that may slide off freezer shelves.
1. Remove the bin by lifting it up and pulling it straight out.
To remove and replace the freezer basket:
1. Remove basket by sliding it out to the stop.
2. Replace the bin by sliding it in above the desired support and
pushing it down until it stops.
2. Lift the front of the basket and slide it out the rest of the way.
Can Rack
(on some models - Accessory)
To remove and replace the rack:
3. Replace the basket by positioning it on the side wall guide
rails. Lift the basket front slightly while pushing it past the
guide rail stops and slide basket in the rest of the way.
1. Remove the rack by lifting it up and pulling straight out.
2. Replace the rack by holding it above the desired support and
pushing the rack back and down until it stops.
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Roll refrigerator back into place. Make sure to leave 1 in.
(2.5 cm) between the cabinet back and the wall.
Check to see if the refrigerator is level.
CARING FOR YOUR
REFRIGERATOR
6. Plug in refrigerator or reconnect power.
Changing the Light Bulbs
NOTE: Not all appliance bulbs will fit your refrigerator. Be sure to
replace the bulb with one of the same size and shape. The
dispenser light requires a heavy duty 10-watt bulb. All other lights
require a 40-watt appliance bulb. Replacement bulbs are
available from your dealer.
Cleaning Your Refrigerator
1. Unplug refrigerator or disconnect power.
2. Remove light shield when applicable as shown.
NOTE: To clean a light shield, wash it with warm water and a
liquid detergent. Rinse and dry the shield well.
3. Remove light bulb and replace with one of the same size,
shape and wattage.
4. Replace light shield when applicable as shown.
5. Plug in refrigerator or reconnect power.
Dispenser Light (on some models)
Reach through the dispenser area to remove and replace light
bulb.
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion,
or fire.
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to prevent
odors from building up. Wipe up spills immediately.
To clean your refrigerator:
1. Unplug refrigerator or disconnect power.
1. Dispenser Light
2. Remove all removable parts from inside, such as shelves,
Control Panel Light
crispers, etc.
Reach behind the refrigerator control panel to remove and
replace light bulb.
3. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
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Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning
waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on plastic parts, interior
and door liners or gaskets.
Crisper Light or Upper Freezer Light (on some models)
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Do not use paper towels, scouring pads, or other harsh
cleaning tools. These can scratch or damage materials.
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Remove light shield by grasping the top center of the shield
and pulling forward while turning it slightly to one side. If
necessary, remove top crisper drawer to access crisper light
shield.
To help remove odors, you can wash interior walls with a
mixture of warm water and baking soda (2 tbs to 1 qt. [26
g to .95 L] of water).
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Replace the light shield by inserting the tabs on one end into
the slotted holes in the refrigerator or freezer liner. Then,
carefully bend the shield at the center to insert the tabs on
the other end.
4. Wash stainless steel and painted metal exteriors with a clean
sponge or soft cloth and a mild detergent in warm water. Do
not use abrasive or harsh cleaners. Dry thoroughly with a soft
cloth.
For additional protection against damage to painted metal
exteriors, apply appliance wax (or auto paste wax) with a
clean, soft cloth. Do not wax plastic parts.
5. Clean the condenser coils regularly. Coils may need to be
cleaned as often as every other month. This may help save
energy.
Style 1 - Condenser coils behind base grille:
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Remove the base grille (see the “Base Grille” section).
Use a vacuum with an extended attachment to clean the
condenser coils when they are dusty or dirty.
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Replace the base grille when finished.
Style 2 - Condenser coils in back of the refrigerator:
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Pull refrigerator out away from the wall (see the
“Unpacking Your Refrigerator” section).
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Vacuum coils when they are dusty or dirty.
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Upper Freezer Light (on some models)
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Remove the light shield by grasping the sides and squeezing
in towards the center and while pulling forward the shield.
Vacation and Moving Care
Vacations
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Replace the light shield by fitting the tabs into the slotted
holes in the freezer liner. Push in the shield until it snaps into
place.
If you choose to leave the refrigerator on while you’re away,
use these steps to prepare your refrigerator before you leave.
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker:
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Raise wire shut-off arm to OFF (up) position or move the
switch to the OFF (right) setting.
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Shut off water supply to the ice maker.
3. Empty the ice bin.
Lower Freezer Light Beneath Ice Bin (on some models)
If you choose to turn the refrigerator off before you leave,
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Remove the light shield by grasping the sides and squeezing
in towards the center. Once the side hooks of shield are free
from the freezer lining, pull down the shield.
follow these steps.
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
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Replace the light shield by squeezing the sides towards the
center and inserting the side hooks into the slotted holes.
Once the side hooks are in place, snap the front tab into the
slotted hole.
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Turn off the water supply to the ice maker at least one day
ahead of time.
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When the last load of ice drops, raise the wire shut-off
arm to the OFF (up) position or move the switch to the
OFF (right) setting.
3. Depending on your model, turn the Thermostat Control or
Refrigerator Control to OFF. See the “Setting the Controls”
section.
4. Clean refrigerator, wipe it, and dry well.
5. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and
mold from building up.
Lower Freezer Light Behind Top Freezer Basket (on some
models)
Moving
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Remove the top freezer basket. Remove light shield by
grasping the top and bottom center of the shield and pulling
forward while turning it slightly to one side until one of the
side tabs become free. Pull out tab from other end and
remove shield.
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
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Turn off the water supply to the ice maker at least one day
ahead of time.
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Replace the light shield by inserting the tabs on one end into
the slotted hole in the freezer liner. Then, carefully bend the
shield at the center to insert the tabs on the other end.
Disconnect the water line from the back of the
refrigerator.
When the last load of ice drops, raise the wire shut-off
arm to the OFF (up) position or move the switch to the
OFF (right) setting.
2. Remove all food from the refrigerator and pack all frozen food
in dry ice.
3. Empty the ice bin.
Power Interruptions
4. Depending on your model, turn the Thermostat Control or
Refrigerator Control to OFF. See the “Setting the Controls”
section.
If the electricity in your house goes off, call the power company
and ask how long it will be off.
5. Unplug the refrigerator.
6. Empty water from the defrost pan.
7. Clean, wipe, and dry thoroughly.
1. If the power will be out for 24 hours or less, keep both
refrigerator doors closed to help food stay cold and frozen.
2. If the power will be out for more than 24 hours:
a) Remove all frozen food and store it in a frozen food
8. Take out all removable parts, wrap them well, and tape them
together so they don’t shift and rattle during the move.
locker.
OR
9. Depending on the model, raise the front of the refrigerator so
it rolls more easily OR screw in the leveling legs so they don't
scrape the floor. See the “Door Closing” or “Leveling Your
Refrigerator” section.
b) Place 2 lbs. (907 g) of dry ice in the freezer for every cubic
foot (28 L) of freezer space. This will keep the food frozen
for two to four days.
OR
10. Tape the doors shut and the power cord to the refrigerator
c) If neither a food locker nor dry ice is available, consume
cabinet.
or can perishable food at once.
When you get to your new home, put everything back
and refer to the “Installing Your Refrigerator” section for
preparation instructions. Also, if your refrigerator has an
automatic ice maker, remember to reconnect the water supply to
the refrigerator.
REMEMBER: A full freezer stays cold longer than a partially filled
one. A freezer full of meat stays cold longer than a freezer full of
baked goods. If you see that food contains ice crystals, it may be
refrozen, although the quality and flavor may be affected. If the
condition of the food is poor, dispose of it.
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Are the doors not closed completely?
Push the doors firmly shut. If they will not shut all the way, see
“The doors will not close completely” later in this section.
TROUBLESHOOTING
Are the condenser coils dirty?
This prevents air transfer and makes the motor work harder.
Clean the condenser coils. Refer to the “Cleaning Your
Refrigerator” section.
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Your refrigerator will not operate
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Are the door gaskets not sealed all the way around?
Contact a qualified person or a technician.
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Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
NOTE: If the problem is not due to any of the above,
remember that your new refrigerator will run longer than your
old one due to its high efficiency motor.
Has a household fuse or circuit breaker tripped?
Replace the fuse or reset the circuit.
Is the refrigerator or freezer control turned to the OFF
position?
The refrigerator seems to make too much noise
Refer to the “Setting the Controls” section.
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The sounds may be normal for your refrigerator.
Refer to the “Understanding Sounds You May Hear” section.
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Is the refrigerator defrosting?
Recheck to see if the refrigerator is operating in 30 minutes.
Your refrigerator will regularly run an automatic defrost cycle.
The ice maker is not producing ice
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Is the freezer temperature not cold enough to produce
ice?
Wait 24 hours after ice maker hook-up for ice production.
Refer to the “Setting the Controls” section.
The lights do not work
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Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
Is the ice maker wire shut-off arm in the OFF (wire shut-
off arm up) position (on some models)?
Lower wire shut-off arm to the ON (wire shut-off arm down)
position. See the “Ice Maker and Storage Bin/Bucket”
section.
Is a light bulb loose in the socket?
Turn the refrigerator or freezer control to OFF. Disconnect the
refrigerator from the electrical supply. Gently remove the bulb
and reinsert. Then reconnect the refrigerator to the electrical
supply and reset the control.
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Is the ice maker switch in the OFF (right) position (on
some models)?
Move ice maker switch to the ON (left) position. See the “Ice
Maker and Storage Bin/Bucket” section.
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Is a light bulb burned out?
Replace with an appliance bulb of the same wattage, size,
and shape. See the “Changing the Light Bulbs” section.
Is the water line shut-off valve to the refrigerator not
turned on?
Turn on the water valve. See the “Connecting the Refrigerator
to a Water Source” section.
There is water in the defrost drain pan
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Is the refrigerator defrosting?
The water will evaporate. It is normal for water to drip into the
defrost pan.
Is an ice cube jammed in the ejector arm?
For models with an interior ice bin, remove the ice from the
ejector arm with a plastic utensil. For models with an ice
bucket, access the ice maker by depressing the ice bin
sensor door on the upper left side of the freezer interior. While
depressing the sensor door, lift the ice maker service door
and remove the ice from the ejector with a plastic utensil.
Refer to the “Ice Maker and Storage Bin/Bucket” section.
Is it more humid than normal?
Expect that the water in the defrost pan will take longer to
evaporate. This is normal when it is hot or humid.
The motor seems to run too much
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Is the room temperature hotter than normal?
Expect the motor to run longer under warm conditions. At
normal room temperatures, expect your motor to run about
40% to 80% of the time. Under warmer conditions, expect it
to run even more of the time.
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Does the ice maker mold have water in it?
Check to see if your refrigerator has been connected to your
home water supply and the supply shut-off valve is turned on.
Refer to the “Connecting the Refrigerator to a Water Source”
section.
Has a large amount of food just been added to the
refrigerator?
Adding a large amount of food warms the refrigerator. It is
normal for the motor to run longer in order to cool the
refrigerator back down.
NOTE: If not due to any of the above, there may be a problem
with the water line. Call for service.
The ice maker is producing too little ice
Is the door opened often?
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Has the ice maker just been installed?
Expect the motor to run longer when this occurs. In order to
conserve energy, try to get everything you need out of the
refrigerator at once, keep food organized so it is easy to find,
and close the door as soon as the food is removed.
Wait 72 hours for full ice production to begin. Once your
refrigerator is cooled down, the ice maker should begin
producing 70 to 120 cubes every 24 hours.
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Has a large amount of ice just been removed?
Allow 24 hours for ice maker to produce more ice.
Are the controls not set correctly for the surrounding
conditions?
Refer to the “Setting the Controls” section.
Are the controls set correctly?
Refer to the “Setting the Controls” section.
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Is the water shut-off valve turned completely on?
Turn valve on fully. Refer to the “Connecting the Refrigerator
to a Water Source” section.
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Is ice stuck in the delivery chute?
Clear the ice from the delivery chute with a plastic utensil. Do
not use anything sharp to remove the ice. You could cause
damage.
Is there a water filter installed on the refrigerator?
The filter may be clogged or installed incorrectly. First, check
the filter installation instructions to ensure that the filter was
installed correctly and is not clogged. If installation or
clogging is not a problem, call a qualified person or a
technician.
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Is there ice in the bucket?
See “The ice maker is not producing ice” earlier in this
section.
Has the dispenser arm been held in too long?
Release dispenser arm. Ice will stop dispensing when the arm
is held in too long. Wait three minutes for dispenser motor to
reset before using again. (For future use, take large amounts
of ice directly from the ice bin or bucket, so that the dispenser
arm is not held in too long.)
Off-taste, odor or grey color in the ice
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Are the plumbing connections new, causing discolored or
off-flavored ice?
Discard the first few batches of ice.
The water dispenser will not operate properly
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Have the ice cubes been stored for too long?
Throw old ice away and make a new supply.
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Is the freezer door not closed completely?
Push the door firmly shut. If it will not shut all the way, see
“The doors will not close completely” later in this section.
Does the freezer and ice bin or bucket need to be
cleaned?
See the “Cleaning Your Refrigerator” or “Ice Maker and
Storage Bin/Bucket” section.
Has the water system not filled?
The water system needs to be filled the first time it is used.
Depress the water dispenser bar with a large container until
you draw 2 to 3 gallons (8 to 12 L) of water. Discard water.
Refer to the “Water and Ice Dispensers” section.
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Has food in the freezer or refrigerator been wrapped
properly?
Use airtight, moisture-proof packaging to help prevent odor
transfer to stored food.
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Is the water shut-off valve not turned on or the water line
connected at the source?
Check to be sure the water shut-off valve is turned on and the
water source is connected to the refrigerator. Refer to the
“Connecting the Refrigerator to a Water Source” section for
directions.
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Does the water contain minerals (such as sulfur)?
A filter may need to be installed to remove the minerals.
Is there a water filter installed on the refrigerator?
Grey or dark discoloration in ice indicates that the water
filtration system needs additional flushing. Run additional
water through the water dispenser to flush the water filtration
system more thoroughly (at least 2 to 3 gallons or 6 to 7
minutes initially). Discard discolored ice.
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Is the water shut-off valve clogged or incorrectly
installed?
Refer to the “Connecting the Refrigerator to a Water Source”
section. If clogging or installation is not a problem, call for
service or contact a plumber.
The ice dispenser will not operate properly
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Is there a kink in the home water source line?
If you find or suspect a kink in the water line, call for service.
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Is the freezer door closed completely?
Push the door firmly shut. If it will not shut all the way, see
“The doors will not close completely” later in this section.
Is there a water filter installed on the refrigerator?
The filter may be clogged or incorrectly installed. First, check
the filter installation instructions to ensure that the filter was
installed correctly and is not clogged. If installation or
clogging is not a problem, call for service.
Is the ice bin or bucket installed correctly?
For models with an interior ice bin, push the ice bin in all the
way. If the ice bin does not go in all the way, it may not be put
in straight. Pull it out and try again. For models with an ice
bucket, the bucket should sit level on the freezer door. To
remove the bucket, press the release button on the right side
of the bucket and lift straight up. Replace the bucket in the
door making sure it is properly aligned and snapped securely
into place. Refer to the “Ice Maker and Storage Bin/Bucket”
section.
Water or ice is leaking from the dispenser
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Is the glass not being held under the ice dispenser long
enough, causing the ice to spill?
Hold the container under the ice chute for two to three
seconds after releasing the dispenser lever. A small amount
of ice may dispense after the lever is released.
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Has the wrong ice been added to the bin or bucket?
Use only cubes produced by the current ice maker. If other
cubes have been added, remove all cubes and check to see
that none have become stuck in the delivery chute.
Is the glass not being held under the water dispenser long
enough, causing water to drip?
Hold the container under the water dispenser two to three
seconds after releasing the dispenser lever. Water may
continue to dispense during this time.
Has the ice frozen in the ice bin or bucket?
Shake the ice bin or bucket to separate cubes. If cubes do
not separate, empty bin or bucket and wait 24 hours for ice to
restock.
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Is an ice cube stuck in the chute and holding the trap
door open?
Remove the cube.
Has the ice melted around the auger (metal spiral) in the
ice bucket?
Dump the ice cubes and clean the ice bucket completely.
Allow 24 hours for the ice maker to restock. Do not try to
remove the melted ice with a sharp object. You could damage
the ice bucket.
Is there a water filter installed on the refrigerator?
The water filtration system may have air in the lines, causing
water to drip. Additional flushing may help clear air from the
lines. Normal dispenser use should flush air from the lines
within 24 to 72 hours.
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Was a self-defrost cycle completed?
It is normal for droplets to form on the back wall after the
refrigerator self-defrosts.
The dispenser water is not cool enough
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Has the refrigerator been newly installed?
Allow 24 hours for the refrigerator to cool completely.
The doors will not close completely
Has a large amount of water been recently dispensed?
Allow 24 hours for the water to cool completely.
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Are food packages blocking the door open?
Rearrange containers so that they fit more tightly and take up
less space.
Has water not been recently dispensed?
The first glass of water may not be cool. Discard the first
glass of water.
Is the ice bin or ice bucket out of position?
For models with an interior ice bin, push the ice bin in all the
way. If the ice bin does not go in all the way, it may not be put
in straight. Pull it out and try again. For models with an ice
bucket, the bucket should sit level on the freezer door. To
remove the bucket, press the release button on the right side
of the bucket and lift straight up. Replace the bucket in the
door making sure it is properly aligned and snapped securely
into place. Refer to the “Ice Maker and Storage Bin/Bucket”
section.
The divider between the two compartments is warm
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The warmth is probably due to normal operation of the
automatic exterior moisture control. If still concerned, call for
service.
Temperature is too warm
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Are the pans, shelves, bins, or baskets out of position?
Put the crisper cover and all pans, shelves, bins, and baskets
back into their correct positions. See the “Crisper and Crisper
Cover” section for more information.
Are the air vents blocked in either compartment? This
prevents the movement of cold air from the freezer to the
refrigerator.
Remove any objects from in front of the air vents. Refer to the
“Ensuring Proper Air Circulation” section for the location of air
vents.
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Are the gaskets sticking?
Clean gaskets according to the directions in the “Cleaning
Your Refrigerator” section.
Are the door(s) opened often?
Does the refrigerator wobble or seem unstable?
Level the refrigerator. Refer to the “Door Closing” or “Leveling
Your Refrigerator” section, depending on your model.
Be aware that the refrigerator will warm when this occurs. In
order to keep the refrigerator cool, try to get everything you
need out of the refrigerator at once, keep food organized so it
is easy to find, and close the door as soon as the food is
removed.
Were the doors removed during product installation and
not properly replaced?
Remove and replace the doors according to the “Removing
the Doors” section on some models, or call a qualified service
technician.
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Has a large amount of food just been added to the
refrigerator or freezer?
Adding a large amount of food warms the refrigerator. It can
take several hours for the refrigerator to return to the normal
temperature.
The doors are difficult to open
Are the controls set correctly for the surrounding
conditions?
Refer to the “Setting the Controls” section.
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Are the gaskets dirty or sticky?
Clean gaskets according to the directions in the “Cleaning
Your Refrigerator” section.
There is interior moisture build-up
Water flow from the dispenser decreases noticeably
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Are the air vents blocked in the refrigerator?
Remove any objects from in front of the air vents. Refer to the
“Ensuring Proper Air Circulation” section for the location of air
vents.
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Is there a water filter installed on the refrigerator? The
filter may be full or incorrectly installed. Depending on your
model, remove the water filter cartridge (see the “Base Grille
Water Filtration and Monitoring System or Interior Water
Filtration System” section.) Operate the dispenser. If the
water flow increases noticeably, your filter is full and needs to
be replaced.
Are the door(s) opened often?
To avoid humidity build-up, try to get everything you need out
of the refrigerator at once, keep food organized so it is easy
to find, and close the door as soon as the food is removed.
(When the door is opened, humidity from the room air enters
the refrigerator. The more often the door is opened, the faster
humidity builds up, especially when the room itself is very
humid.)
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Is the room humid?
It is normal for moisture to build up inside the refrigerator
when the room air is humid.
Is the food packaged correctly?
Check that all food is securely wrapped. Wipe off damp food
containers before placing in the refrigerator.
Are the controls set correctly for the surrounding
conditions?
Refer to the “Setting the Controls” section.
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Accessories
ASSISTANCE OR SERVICE
Replacement filters
To order replacement filters, call 1-800-253-1301 and ask for the
appropriate part number listed below or contact your authorized
Whirlpool dealer.
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
Interior water filter cartridge:
Standard Cartridge:
Order Part #8171413(NL200)
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
Cyst Cartridge:
Order Part #8171414(NLC200)
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified replacement parts. Factory specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new
CROSLEY® appliance.
To locate factory specified replacement parts in your area, call
our Customer Interaction Center telephone number or your
nearest designated service center.
In the U.S.A.
Call the Whirlpool Customer Interaction Center
toll free: 1-800-253-1301.
Our consultants provide assistance with:
WATER FILTER
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Features and specifications on our full line of appliances.
Installation information.
CERTIFICATIONS
Use and maintenance procedures.
Accessory and repair parts sales.
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
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Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Crosley with any
questions or concerns at:
Crosley Distribution Center
c/o Correspondence Dept.
675 North Main Street
Winston-Salem, NC 27102-2111
Please include a daytime phone number in your correspondence.
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PRODUCT DATA SHEETS
Standard Interior Water Filtration System Model WFI-NL200/NL200
Tested and certified by NSF International against ANSI/NSF
Standard 42 for the reduction of Chlorine (Class I), Taste and Odor.
Capacity: 200 gallons (757 liters),
Service flow rate: 0.5 GPM (1.89 L/min.) @ 60 psi.
Substance
Reduction
U.S. EPA
MCL
Average
Influent
Maximum
Effluent
Average
Effluent
Minimum %
Reduction
Average %
Reduction
NSF Test
Number
Chlorine, Taste/Odor
N/A
2.0 mg/L
N/A
0.02 mg/L
N/A
99%
994715
Cyst Interior Water Filtration System Model WFI-NLC200/NLC200
Tested and certified by NSF International against ANSI/NSF Standard
42 for the reduction of Chlorine (Class I) Taste and Odor and against
ANSI/NSF Standard 53 for the reduction of Lead, Cysts and Turbidity.
Capacity: 200 gallons (757 liters),
Service flow rate: 0.5 GPM (1.89 L/min.) @ 60 psi.
Substance Reduction U.S. EPA
Average
Influent
Maximum
Effluent
Average
Effluent
Minimum %
Reduction
Average %
Reduction
NSF Test
Number
Aesthetic Effects
MCL
Chlorine Taste/Odor
Particulate
N/A
N/A
1.9 mg/L
108,667/mL*
N/A
N/A
0.06 mg/L
45/mL
N/A
N/A
97%
99.96%
994707
994711
Contaminant
Reduction
U.S. EPA
MCL
Average
Influent
Maximum
Effluent
Average
Effluent
Minimum %
Reduction
Average %
Reduction
NSF Test
Number
Cyst
Turbidity
99.95%**
N/A
157,750/mL
26 NTU
55/mL
0.5 NTU
1.0/mL
0.1 NTU
99.9987%
98.9%
99.9996%
99.5%
994710
994710
Lead: @ pH 6.5
Lead: @ pH 8.5
0.015 mg/L
0.015 mg/L
0.160 mg/L*** 0.011 mg/L
0.158 mg/L*** 0.011 mg/L
0.001 mg/L
0.001 mg/L
93.5%
92.1%
99.4%
99.3%
994708
994709
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It is essential that operational, maintenance, and filter
replacement requirements be carried out for this product to
perform as advertised.
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Refer to the “Warranty” section for the Manufacturer’s limited
warranty.
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Model NL200 Change cartridge at least every 6-9 months.
Use replacement cartridge NL200, part# 8171413. 2000
suggested retail price of $29.95 U.S.A./$39.95 Canada.
Application Guidelines/Water Supply Parameters
Water Supply
City or Well
30 - 120 psi (207 - 827 kPa)
33° - 100°F (0.6° - 37.8° C)
Water Pressure
Water Temperature
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Model NLC200 Change the cartridge at least every 6-9
months. Use replacement cartridge NLC200, part# 8171414.
2000 suggested retail price of $39.95 U.S.A./$49.95 Canada.
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The product is for cold water use only.
Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or after
the system. Systems certified for cyst reduction may be used
on disinfected water that may contain filterable cysts.
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Refer to the “Assistance or Service” section for the
Manufacturer’s name, address and telephone number.
*Test requirement is at least 100,000 particles/ml of AC Fine Test Dust.
**Cyst performance is % reduction based on NSF Standard 53.
***Test requirement is 0.15 mg/L 10%. These contaminants are not necessarily in your water supply.
Performance may vary based on local water conditions.
® NSF is a registered trademark of NSF International.
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®
CROSLEY REFRIGERATOR WARRANTY
ONE-YEAR FULL WARRANTY ON REFRIGERATOR
For one year from the date of purchase, when this refrigerator (excluding the water filter) is operated and maintained according to
instructions attached to or furnished with the product, Whirlpool Corporation will pay for factory specified replacement parts and repair
labor costs to correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company.
On models with a water filter: 30 day limited warranty on water filter. For 30 days from the date of purchase, when this filter is operated
and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation will pay for replacement
parts to correct defects in materials and workmanship.
FIVE-YEAR FULL WARRANTY ON SEALED REFRIGERATION SYSTEM
For five years from the date of purchase, when this refrigerator is operated and maintained according to instructions attached to or
furnished with the product, Whirlpool Corporation will pay for factory specified replacement parts and repair labor costs to correct
defects in materials or workmanship in the sealed refrigeration system. These parts are: compressor, evaporator, condenser, dryer, and
connecting tubing. Service must be provided by a Whirlpool designated service company.
Whirlpool Corporation will not pay for:
1. Service calls to correct the installation of your refrigerator, to instruct you how to use your refrigerator, to replace house fuses or
correct house wiring or plumbing, or to replace light bulbs.
2. Repairs when your refrigerator is used in other than normal, single-family household use.
3. Pickup and delivery. Your refrigerator is designed to be repaired in the home.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God, or use of products not approved
by Whirlpool Corporation.
5. Any food loss due to product failure.
6. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
7. Replacement parts and repair labor costs for units operated outside the United States.
WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation may not
apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Outside the 50 United States, this warranty does not apply. Contact your authorized Crosley dealer to determine if
another warranty applies.
Whirlpool Corporation is responsible for providing any in-warranty service covered in this warranty. If you need service, first see the
“Troubleshooting” section of this book. After checking “Troubleshooting”, additional help can be found by checking the “Assistance or
Service” section or by calling the Whirlpool Customer Interaction Center, 1-800-253-1301 (toll free) from anywhere in the U.S.A. or
writing Crosley Distribution Center, c/o Correspondence Dept., 675 N. Main St., Winston-Salem, NC 27102-2111.
04/00
Dealer name____________________________________________________
Address________________________________________________________
Phone number__________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Purchase date __________________________________________________
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or
installation date for in-warranty service.
Write down the following information about your refrigerator to
better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial
number label located on the inside wall of the refrigerator
compartment.
2211602
4/00
Printed in U.S.A.
© 2000 All rights reserved.
® Registered Trademark of Crosley
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