User Guide
Microwave Hood Combination
THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING,
please visit our website at www.whirlpool.com for additional information. If you still need assistance, call us at 1-800-253-1301.
You will need your model and serial number located on the front facing of the microwave oven opening, behind the door.
Para obtener acceso a “Instrucciones para el usuario de la combinación microondas campana” en español, o para obtener información
adicional acerca de su producto, visite: www.whirlpool.com
Tenga listo su número de modelo completo. Puede encontrar su número de modelo y de serie en la etiqueta ubicada en la parte
frontal de la abertura del horno de microondas, detrás de la puerta.
MICROWAVE HOOD COMBINATION SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
follow instructions.
DANGER
You can be killed or seriously injured if you don't
instructions.
follow
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
When using electrical appliances basic safety precautions should be followed, including the following:
WARNING: To reduce the risk of burns, electric shock, fire,
■ Install or locate the microwave oven only in
accordance with the provided Installation Instructions.
injury to persons, or exposure to excessive microwave energy:
■ Read all instructions before using the microwave oven.
■ Some products such as whole eggs in the shell and
sealed containers - for example, closed glass jars -
are able to explode and should not be heated in the
microwave oven.
■ Read and follow the specific “PRECAUTIONS TO AVOID
POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE
ENERGY” found in this section.
■ The microwave oven must be grounded. Connect only to
properly grounded outlet. See “GROUNDING INSTRUCTIONS”
found in this section and in the provided Installation Instructions.
SAVE THESE INSTRUCTIONS
W10545086A
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Electrical Requirements
WARNING
GROUNDING INSTRUCTIONS
■
For all cord connected appliances:
The microwave oven must be grounded. In the event of
an electrical short circuit, grounding reduces the risk of
electric shock by providing an escape wire for the electric
current. The microwave oven is equipped with a cord
having a grounding wire with a grounding plug. The plug
must be plugged into an outlet that is properly installed
and grounded.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
WARNING: Improper use of the grounding plug can
result in a risk of electric shock. Consult a qualified
electrician or serviceman if the grounding instructions are
not completely understood, or if doubt exists as to whether
the microwave oven is properly grounded.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
Do not use an extension cord. If the power supply cord is
too short, have a qualified electrician or serviceman install
an outlet near the microwave oven.
Observe all governing codes and ordinances.
Required:
SAVETHESE INSTRUCTIONS
■
A 120 volt, 60 Hz, AC only, 15- or 20-amp electrical supply with a
fuse or circuit breaker.
Recommended:
This device complies with Part 18 of the FCC Rules.
■
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A time-delay fuse or time-delay circuit breaker.
A separate circuit serving only this microwave oven.
OPERATING YOUR MICROWAVE OVEN
Settings
Clock
Light Timer
The Clock is a 12-hour (12:00-11:59) clock, with A.M. and P.M. Touch
CLOCK, enter time, then touch CLOCK or the Start control.
Set the cooktop light to turn on and off at certain times. Touch Options
or Setup control to reach the “Light Timer” submenu, and set the Light
On Time and Light Off Time in hours and minutes with A.M. or P.M.
Timer (on some models)
Filter Reset
Timer can be used independently during any cooking program. Touch
the Timer control, enter time, then touch the Timer control or the Start
control.
Reset the filter status after replacing and/or cleaning the filters. Touch
Options or Setup control to reach the “Filter Reset” submenu and
activate reset. See “Microwave Oven Care” section.
Control Lock
Tones
Activate to avoid unintended start. Touch and hold the Cancel control
for about 3 seconds until 2 tones sound and padlock icon appears in
the display. Repeat to unlock control.
Programming tones and signals. Programming tones may be turned off,
or all tones (including end-of-function signals) may be turned off. Touch
the Options or Setup control to reach the “Sound On/Off” submenu, and
turn tones off or on.
Options or Setup
Vent Timer, Light Timer, Filter Reset, Sound On/Off, Scroll Speed,
Demo Mode and Language (English or French) (on some models) may
be changed.
Scroll Speed
Scroll speed of the text may be adjusted. Touch the Options or Setup
control to reach the “Scroll Speed” submenu, and select the scroll
speed. Touch the Start control to set speed.
Vent Fan
Various speeds, ranging from high to low, and off. Comes on
automatically as cooling fan during any cook function.
Demo Mode
Activate to practice using the control without actually turning on the
magnetron or any heating element (on some models). Touch the
Options or Setup control to reach the “Demo Mode” submenu, and
activate or deactivate Demo Mode.
Vent Timer (on some models): Set vent fan to run for exactly
30 minutes, or to run for only 30 minutes more (off after 30 minutes).
The vent fan may be turned off at any time using the Vent Fan control.
Touch the Options or Setup control to reach the “Vent Fan” submenu,
and select the setting.
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Features
CLEANRELEASE® Cavity Coating (on some models)
Convection Element and Fan (on some models)
The durable, nonstick coating resists soil buildup by making cleaning
easier. See “Microwave Oven Care” section.
The convection element and fan are embedded in the wall of the
microwave oven cavity, behind the metal screen.
Cooking Rack (on some models)
Grill Element (on some models)
Use the rectangular cooking rack only for 2-level cooking. To avoid
damage to the microwave oven, always remove rack after 2-level
cooking. To avoid damage to the microwave oven due to soil buildup,
clean rack supports often.
Depending on your model, the grill element has either one 1,000W
halogen bulb and one 500W quartz bulb, or two 600W quartz bulbs.
The halogen bulb glows very brightly, but the quartz bulb has a very
faint glow that might not be visible.
Turntable
6th SENSE™ System
Turntable may be turned off (on some models) for manual cooking only.
This is helpful when cooking with plates that are bigger than the
turntable, or when cooking with plates that are side by side. Turntable
cannot be turned off during preset or sensor (on some models)
functions.
A sensor in the microwave oven detects moisture released from food as
it heats, and adjusts the cooking time accordingly.
ACCUWAVE® Technology (on some models)
This microwave system delivers a constant stream of the selected
microwave power, whereas typical microwave systems deliver only
intervals of 100% and 0% power.
Accessories
Steamer Vessel (on some models)
Convection Rack (on some models)
Use the steamer vessel base, insert and lid for steaming, or use just the
base and lid for simmering.
Use the short convection rack for convection cycles (baking or
roasting). Place cookware directly on rack for bake functions and for
some roast functions. Some roast functions require that the food be
placed directly on the rack. Use a microwave-safe, ovenproof dish or
pan under the rack to catch the drippings.
Grill Rack (on some models)
Use the tall grill rack for grilling. Place food directly on the grill rack. Use
a microwave-safe, ovenproof dish or pan under the rack to catch the
drippings.
Accessory Configurations
Baking
Grilling
Roasting
Steaming
Simmering
A
B
C
A
B
D
A
D
E
F
G
H
F
H
A. Turntable
B. Pan (not provided)
C. Grill rack
D. Convection rack
E. Cookie sheet
(not provided)
F. Steamer base
G. Steamer insert
H. Steamer lid
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Cookware and Dinnerware
Microwave-Safe
For Use With Convection/Combination Cycles (on some
models):
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■
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Browning dish (Follow manufacturer recommendations.)
Ceramic glass, glass
■
Metal bakeware may be used only during convection (bake)
cycles. Use ovenproof, microwave-safe cookware for all other
convection and combination cycles.
China, earthenware (Follow manufacturer recommendations.)
Melamine (Follow manufacturer recommendations.)
Paper towels, paper plates, napkins (Use non-recycled paper.)
Do Not Use
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Metal cookware and bakeware
Plastic wraps, bags, covers, dinnerware, containers (Follow
manufacturer recommendations.)
Straw or wicker
Gold, silver or pewter
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Pottery and clay (Follow manufacturer recommendations.)
Silicone bakeware (Follow manufacturer recommendations.)
Wax paper
Non-approved meat thermometers, skewers
Twist ties
Foil liners, such as sandwich wrappers
Staples
For Use With Grill Cycles (on some models):
Use ovenproof, microwave-safe cookware to catch drippings.
■
Objects with gold or silver trim or with metallic glaze
To Test Cookware/Dinnerware: Place dish in microwave oven with 1 cup (250 mL) of water beside it. Program 1 minute of cook time at 100%. If
dish becomes hot and the water stays cool, do not use the dish in the microwave oven.
Microwave Oven Use
For list of preset programs, see the Quick Reference Guide provided with your model.
Manual Cooking/Stage Cooking
Warm Hold (on some models)
Touch COOK TIME, touch number pads to enter time, touch
COOK POWER (if not 100%), touch number pads to enter power level
(10-90), then touch the Start control.
WARNING
Food Poisoning Hazard
If programming additional stages, enter the cook time and cook power
of each before touching the Start control.
Do not let food sit in oven more than one hour before
or after cooking.
Sensor Cooking
Doing so can result in food poisoning or sickness.
A sensor in the microwave oven detects moisture released from food as
it heats, and adjusts the cooking time accordingly.
Hot cooked food can be kept warm in the microwave oven. The Warm
Hold function uses 10% cook power. Warm Hold can be used by itself
or can be programmed to follow a cooking cycle. Opening the door
during Warm Hold will cancel the function.
Make sure microwave oven has been plugged in for at least 3 minutes.
Use microwave-safe dish with loose-fitting lid, or cover microwave-safe
dish with plastic wrap and vent. For optimal performance, wait at least
30 minutes after convection cooking or grilling (on some models) before
sensor cooking.
Add More Time
At the end of any cycle, “ADD MORE TIME 0:00” appears in the display.
Enter the additional time, if desired, and start the microwave oven. The
cook power and/or temperature (on models with convection) for all non-
sensor cycles will be the same as in the finished cycle, but may be
changed. If Add More Time is used after a sensor cycle, the cook
power will be 100%, but may be changed.
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MICROWAVE OVEN CARE
Microwave Oven Care
General Cleaning
Installing/Replacing Filters and Light Bulbs
IMPORTANT: Before cleaning, make sure all controls are off and the
microwave oven is cool. Always follow label instructions on cleaning
products.
NOTE: A filter status indicator (on some models) appears in the display
when it is time to replace the charcoal filter, and clean or replace the
grease filter. See “Settings” section to reset filter status.
To avoid damage to the microwave oven caused by arcing due to soil
buildup, keep cavity, microwave inlet cover, cooking rack supports, and
area where the door touches the frame clean.
■
Grease filters: Grease filters are on the underside of microwave
oven. Clean monthly, or as prompted by filter status indicator.
Slide the filter away from the tab area, and drop out the filter. To
reinstall, place end of the filter into the opening opposite the tab
area, swing up the other end, and slide it toward the tab area.
Clean with mild soap, water and a soft cloth or sponge, or as indicated
below.
■
Charcoal filter: The charcoal filter is behind the vent grille at the
top front of the microwave oven. The charcoal filter cannot be
cleaned, and should be replaced about every 6 months, or as
prompted by filter status indicator. Remove 2 screws on the vent
grille, tilt the grille forward, lift it out, and remove filter. To reinstall,
place the filter into its slotted area – wire mesh side up, replace
vent grille, and secure with screws.
■
Nonstick cavity coating (on some models): To avoid damage to the
microwave oven cavity, do not use metal or sharp utensils or
scrapers, or any type of abrasive cleanser or scrubbers.
■
■
Grease filter: mild soap and water or dishwasher.
Door and exterior: mild soap and water, or glass cleaner applied
to paper towel.
■
■
Cooktop light: The cooktop light bulb is located on the underside
of the microwave oven, and is replaceable. Remove bulb cover
screw, and open the bulb cover. Replace bulb, close bulb cover,
and secure with screw.
■
■
Control panel: sponge or soft cloth and water.
Stainless steel (on some models): mild soap and water, then rinse
with clean water and dry with soft cloth, or use stainless steel
cleaner.
Turntable: mild soap and water or dishwasher.
Rack(s) (on some models): mild soap, water and washcloth.
Dishwasher cleaning is not recommended.
Cavity light: The cavity light bulb is located behind the vent grille
at the top front of the microwave oven, under the bulb cover, and
is replaceable. Remove 2 screws on the vent grille, tilt the grille
forward, and lift it out. Open bulb cover and replace bulb. Close
bulb cover, replace vent grille, and secure with screws.
■
■
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Steamer vessel (on some models): mild soap, water and soft brush
or dishwasher.
ACCESSORIES
Following is a list of available parts and supplies which may be purchased separately. Please refer to the cover for contact and model identification
information.
Replacement Parts
Accessories
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■
■
■
■
■
■
■
Turntable
■
■
■
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Steamer vessel (provided with some models)
Turntable support and rollers
Turntable hub
Pan and handle (not provided)
Convection rack (provided with some models)
Grill rack (provided with some models)
Cooking rack (for some models)
Rack clip (for some models)
Rack support (for some models)
Grease filter
Cleaning Supplies
■
■
■
■
Heavy Duty Degreaser
affresh® Kitchen Appliance Cleaner
affresh® Stainless Steel Cleaner
affresh® Stainless Steel Wipes
Charcoal filter
Cooktop light bulb
Cavity light bulb
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PROBLEM SOLVER
recommendations that may help you avoid a service call.
If you experience
Recommended Solutions
Microwave oven will
not operate
Check the following:
■
■
■
Household fuse or circuit breaker - If a household fuse has blown or a circuit breaker has tripped, replace the
fuse or reset the circuit breaker. If the problem continues, call an electrician.
Magnetron - Try to heat 1 cup (250 mL) of cold water for 2 minutes at 100% cooking power. If water does not
heat, try the steps in the bullets below. If microwave oven still does not operate, call for service.
Door - Firmly close door. On some models, if a packaging spacer is attached to inside of the door, remove it,
then firmly close door.
If a message about the door appears in the display, the door has been closed for 5 minutes or more without the
microwave oven being started. This occurs to avoid unintended starting of the microwave oven. Open and close
the door, then start the cycle.
■
Control - Make sure control is set properly. Make sure Control Lock is off. Make sure Demo Mode (on some
models) is off.
Arcing in the
microwave oven
Check the following:
■
Soil buildup - Soil buildup on cavity walls, microwave inlet cover, cooking rack supports, and area where the
door touches the frame can cause arcing. See “General Cleaning” in “Microwave Oven Care” section.
Turntable alternates
rotation directions
■
This is normal and depends on motor rotation at the beginning of the cycle.
Display shows
messages
■
■
A flashing “:” or “PF” means there has been a power failure. Reset the clock.
A letter followed by a number is an error indicator. Call for assistance.
Odor and smoke
coming from
microwave oven during
convection cooking
(on some models)
■
This is normal for the first few convection cycles. The odor will dissipate with repeated use.
Quartz bulb (on some
models) does not
appear to be on
■
■
This is not unusual. See “Grill Element” in the “Features” section.
Is the element still working properly?
Place 2 slices of bread on the tall grill rack, place the rack on the turntable and close the door. Program the
microwave oven using manual grill – without microwaves – for 4 minutes. The bread should toast dark brown. If it
does not toast, call for service.
Fan running during
cooktop usage
■
This is normal. The microwave oven’s cooling fan (on some models), which is separate from the vent fan,
automatically comes on during microwave oven operation to cool the microwave oven. It may also
automatically come on and cycle on and off to cool the microwave oven’s controls while the cooktop below is
being used.
Radio, TV or cordless
phone interference
Check the following:
■
■
■
Proximity - Move the receiver away from the microwave oven, or adjust the radio or TV antenna.
Soil - Make sure the microwave oven door and sealing surfaces are clean.
Frequency - Some 2.4 GHz-based cordless phones and home wireless networks may experience static or noise
while microwave oven is on. Use a corded phone, a different frequency cordless phone or avoid using these
items during microwave oven operation.
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WARRANTY
WHIRLPOOL CORPORATION MAJOR APPLIANCE WARRANTY
LIMITED WARRANTY
For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or furnished
with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory Specified Parts and repair labor to
correct defects in materials or workmanship. Service must be provided by a Whirlpool designated service company. This limited warranty is valid
only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. Outside the 50
United States and Canada, this limited warranty does not apply. Proof of original purchase date is required to obtain service under this limited
warranty.
ITEMS EXCLUDED FROM WARRANTY
This limited warranty does not cover:
1. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house
fuses, or to correct house wiring or plumbing.
2. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty coverage.
3. Repairs when your major appliance is used for other than normal, single-family household use or when it is used in a manner that is contrary
to published user or operator instructions and/or installation instructions.
4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance with
electrical or plumbing codes, or use of consumables or cleaning products not approved by Whirlpool.
5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage results from
defects in materials or workmanship and is reported to Whirlpool within 30 days from the date of purchase.
6. Any food loss due to refrigerator or freezer product failures.
7. Costs associated with the removal from your home of your major appliance for repairs. This major appliance is designed to be repaired in the
home and only in-home service is covered by this warranty.
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized
Whirlpool servicer is not available.
10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with
published installation instructions.
11. Major appliances with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is void if
the factory applied serial number has been altered or removed from your major appliance.
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO
ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS, SO THESE EXCLUSIONS
OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH VARY FROM STATE TO STATE OR PROVINCE TO PROVINCE.
If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine if another warranty applies.
9/07
For additional product information or to view FAQs (Frequently Asked Questions), visit www.whirlpool.com.
If you do not have access to the Internet and you need assistance using your product, you may contact Whirlpool at the number below.
Have your complete model number ready. You can find your model number and serial number on the label located on the upper or lower front
facing of the microwave oven opening, behind the door.
For assistance or service, call 1-800-253-1301.
If you need further assistance, you can write to Whirlpool with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Please keep this User Instructions and model number information for future reference.
W10545086A
SP PN W10545168A
11/12
Printed in China
®/™ © 2012 Whirlpool. All rights reserved.
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