Westinghouse Microwave Oven WCM990B User Manual

User’s Manual  
Microwave  
MODEL: WCM990B/W  
1. READ these instructions carefully before installing and operating the oven.  
Keep them for further reference.  
2. Record in the space below the “SERIAL NO.” found on the nameplate on  
your oven and retain this information for future reference.  
SERIAL NO.:  
Please save sales receipt for warranty.  
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CONTENTS  
SAFETY INFORMATION  
SAFETY INFORMATION  
Precautions to Avoid Possible Exposure to Excessive Microwave Energy  
DANGER  
DANGER - Immediate hazards  
which WILL result in severe  
personal injury or death  
WARNING  
WARNING - Hazards or unsafe  
practices which COULD result in  
severe personal injury or death  
CAUTION  
CAUTION - Hazards or unsafe  
practices which COULD result in  
minor personal injury  
3
3
3
4
6
7
A Special Note on Arcing  
Addendum  
Important Safety Instructions  
Grounding Instructions  
PRECAUTIONS TO AVOID  
Utensil Guide for the Microwave  
POSSIBLE EXPOSURE TO  
SET UP & USE  
Specifications  
9
9
EXCESSIVE MICROWAVE ENERGY  
Installation Guide  
Parts & Features  
Control Panel  
1. Do not attempt to operate this oven with the door open since  
open-door operation can result in harmful exposure to microwave  
energy. It is important not to defeat or tamper with the safety interlocks.  
10  
11  
Operation Instructions  
Quick Cook Settings  
Cooking Technique  
12  
14  
15  
2. Do not place any object between the oven front face and the door or  
allow soil or cleaner residue to accumulate on sealing surfaces.  
3. Do not operate the oven if damaged. It is particularly important that the  
oven door closes properly and that there is no damage to the:  
16  
CLEANING & CARE  
1. DOOR (bent)  
2. HINGES AND LATCHES (broken or loosened)  
3. DOOR SEALS AND SEALING SURFACES  
TROUBLE SHOOTING & WARRANTY  
Before You Call For Service  
17  
17  
18  
19  
Customer Service  
4. The oven should not be adjusted or repaired by anyone except properly  
qualified service personnel.  
Troubleshooting  
Limited Warranty  
A SPECIAL NOTE ON ARCING  
“Arcing” refers to the presence of sparks inside the microwave oven.  
It can be caused by:  
PRODUCT REGISTRATION  
• Metal or foil touching the inside  
walls of the oven.  
CAUTION  
IF YOU SEE SPARKS IN YOUR  
MICROWAVE OVEN,  
IMMEDIATELY PRESS STOP/  
Thank you for purchasing our  
• Foil not closely molded to food,  
where edges have been left  
sticking up.  
Westinghouse product. This  
easy-to-use manual will guide you  
in getting the best use of your  
microwave oven.  
Model number  
Serial number  
Date of purchase  
• Small metal parts such as twist-ties,  
poultry pins, or gold-rimmed  
START TO CEASE COOKING AND  
dishes.  
Remember to record the model  
and serial numbers. They are on a  
label inside of the microwave oven.  
CORRECT THE PROBLEM.  
• Recycled paper towels which may  
contain small amounts of metal.  
ADDENDUM  
Staple your receipt to your manual.  
If this product is not maintained in a good state of cleanliness, its surface  
could be degraded. This could affect the lifespan of the product and lead to  
You will need it to obtain warranty service.  
a dangerous situation.  
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SAFETY INFORMATION  
SAFETY INFORMATION  
12. The contents of feeding bottles and baby food jars should be stirred or shaken  
and the temperature should be checked before serving in order to avoid burns.  
IMPORTANT SAFETY INSTRUCTIONS  
13. Cooking utensils may become hot because of heat transferred from the heated  
food. Pot holders may be needed to handle the utensil.  
WARNING  
When using electrical appliances, basic safety precautions  
should be followed, including the following  
WARNING: To reduce the risk of burns, electric shock, fire, and  
injury to persons or exposure to excessive microwave energy:  
14. Do not cover or block any openings on the appliance.  
15. Do not store or use this appliance outdoors. Do not use this product near water,  
for example, near a kitchen sink, in a wet basement, near a swimming pool, or  
similar locations.  
16. Do not operate this appliance if the cord or plug is damaged, if it is not working  
properly, or if it has been damaged or dropped.  
17. Do not immerse cord or plug in water. Keep cord away from heated surfaces. Do  
not let cord hang over the edge of a table or counter.  
1. Read all instructions before using the appliance.  
2. Read carefully and follow the specific “PRECAUTIONS TO AVOID POSSIBLE  
18. Use only thermometers, specifically designed for use in microwave ovens.  
EXPOSURE TO EXCESSIVE MICROWAVE ENERGY” on page 3.  
19. Be certain the glass tray and roller rings are in place before operating the oven  
3. This appliance must be grounded. Connect only to properly grounded outlet. See  
“GROUNDING INSTRUCTIONS” on page 6.  
20. This appliance should be serviced only by qualified service personnel. Contact  
nearest authorized service facility for examination, repair, or adjustment.  
4. Install or position this appliance only in accordance with the provided installation  
instructions on page 9.  
21. When cleaning sealing surfaces of the oven, such as the door jamb, use only  
mild, nonabrasive soaps, or mild detergents applied with a sponge or soft cloth.  
5. Some products such as whole eggs and sealed containers -for example, closed  
glass jars- can potentially explode and should not be heated in this oven.  
6. Use this appliance only for the intended uses as described in this manual. This  
type of oven is specifically designed to heat, cook, or dry food. It is not designed  
for industrial or laboratory use. Do not use corrosive chemicals or vapors in this  
appliance.  
SAVE THESE INSTRUCTIONS  
HOUSEHOLD USE ONLY  
7. As with any appliance, close supervision is necessary when used by children.  
8. To reduce the risk of fire in the oven cavity;  
FEDERAL COMMUNICATIONS COMMISSION  
RADIO FREQUENCY INTERFERENCE STATEMENT  
• Do not overcook food. Carefully attend the appliance when paper, plastic, or  
other combustible materials are placed inside the oven to facilitate cooking.  
• Remove wire twist-ties from paper or plastic bags before placing bag in oven.  
WARNING:  
This equipment generates and uses ISM frequency energy and if not installed and used  
properly, that is in strict accordance with the manufacturer’s instructions, may cause  
interference to radio and television reception. It has been type-tested and found to comply  
with limits for an ISM Equipment pursuant to part 18 of FCC Rules, which are designed to  
provide reasonable protection against such interference in a residential installation.  
However, there is no guarantee that interference will not occur in a particular installation.  
If this equipment does cause interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct  
the interference by one or more of the followings.  
• Reorient the receiving antenna of radio or television.  
• Relocate the Microwave oven with respect to the receiver.  
• Move the microwave oven away from the receiver.  
• Plug the microwave oven into a different outlet so that microwave oven and receiver are  
on different branch circuits.  
• If materials inside the oven ignite, keep oven door closed, turn oven off, and  
disconnect the power cord or shut off power at the fuse or circuit breaker panel.  
• Do not use the cavity for storage purpose. Do not leave paper products, cooking  
utensils or food inside the cavity when not in use.  
9. Liquids, such as water, coffee, or tea can be overheated beyond the boiling point  
without appearing to be boiling due to surface tension of the liquid. Visible  
bubbling or boiling when the container is removed from the microwave oven is  
not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY  
BOILING OVER WHEN A SPOON OR OTHER UTENSIL IS INSERTED INTO THE  
LIQUID.  
10. Do not heat oil or fat for deep-frying. It is difficult to control the temperature of  
THE MANUFACTURER is not responsible for any radio or TV interference caused by  
UNAUTHORIZED MODIFICATION to this microwave oven. It is the responsibility of the user  
to correct such interference.  
oil in a microwave oven.  
11. Foods with heavy skins such as potatoes, whole squash, apples and chestnuts  
should be pierced with a fork or the tip of a sharp knife before cooking.  
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SAFETY INFORMATION  
SAFETY INFORMATION  
UTENSIL GUIDE FOR THE MICROWAVE  
GROUNDING INSTRUCTIONS  
This section lists which utensils can be used in the microwave, which have limited  
use, and which should not be used in the microwave at all.  
ELECTRICAL REQUIREMENTS  
The electrical requirements are a 120 volt 60 Hz, AC only, 20 amp. It is recommended  
that a separate circuit serving only the oven be provided. The oven is equipped  
with a 3-wire cord having a 3-prong grounding plug. It must be plugged into a wall  
receptacle that is properly installed and grounded.  
CAN USE  
CAN NOT USE  
LIMITED USE  
This appliance must be grounded. In the event of an electrical short circuit,  
grounding reduces risk of electric shock by providing an escape wire for the electric  
current. The cord provided with this appliance is equipped with a grounding wire and  
a grounding plug. The plug must be plugged into an outlet that is properly installed  
and grounded. Do not attempt to defeat this safety feature by modifying the plug in  
any way.  
Microwave browning  
dish: For browning the  
exterior of food such  
as steaks, chops, or  
pancakes. Follow the  
directions provided with  
your browning dish.  
Glass jars and  
Aluminium foil:  
bottles: Regular glass  
is too thin to be used  
in a microwave. It  
can shatter, causing  
damage and injury.  
Smooth, narrow strips  
of foil may be used  
to shield delicate  
areas on food items  
like drumsticks and  
wings to prevent  
overcooking. Keep all  
aluminium foil at least  
1 inch from the side  
walls and the door of  
the microwave.  
Paper bags: These are  
a fire hazard, they can  
absorb heat and burn.  
Only use popcorn bags  
that are designed for  
microwave use.  
WARNING  
Improper use of the grounding plug can result in a risk  
Microwaveable plastic  
wrap: For retaining  
steam. Leave a small  
opening for some steam  
to escape. Avoid placing  
it directly on the food.  
of electric shock.  
Styrofoam plates and  
cups: These can melt  
and leave a harmful  
chemical residue on  
food.  
NOTE: Using too much  
foil can damage your  
oven.  
Consult a qualified electrician or serviceman if:  
Paper towels and  
napkins: To absorb  
excess moisture and  
prevent spattering.  
Use for short-  
1) The grounding instructions are not completely understood.  
2) You are unsure that the appliance is properly grounded.  
3) You have any questions about the grounding or electrical instructions.  
Ceramic, porcelain,  
and stoneware: Only  
if they are labelled  
“Microwave Safe”. If  
they are not labelled,  
test them to make  
sure they can be used  
safely.  
Plastic storage  
term heating and  
and food containers:  
Containers meant for  
cold storage, such as  
margarine tubs, can  
melt in the microwave.  
covering. Check for  
manufacturer’s labels for  
any special instructions.  
POWER SUPPLY CORD  
1. A short power supply cord is provided to reduce the risk of becoming entangled in  
or tripping over a longer cord.  
Oven-proof glass,  
glass-ceramic bowls  
and dishes: For use in  
the microwave oven.  
Metal utensils: These  
can damage your  
microwave oven.  
Remove all metal from  
food and containers  
before cooking.  
2. If the power supply cord is too short, do not use an extension cord. Have a  
qualified electrician or serviceman to install an outlet near the appliance.  
Plastic: Use only if  
labelled “Microwave  
Safe”. Use with care  
because the plastic can  
soften from the heat  
of the food and some  
plastic can melt.  
3. If it is absolutely necessary to use longer cord sets or an extension cord, extreme  
care must be exercised.  
Paper plates and cups:  
For short-term heating  
at low temperatures. Do  
not use recycled paper,  
which may contain  
a) Use only a grounding type 3-wire extension cord that has a 3-blade grounding  
plug and a 3-slot receptacle that will accept the plug on the appliance.  
Parchment paper:  
Use as a cover to  
prevent spattering or  
as a wrap for steaming.  
b) The marked electrical rating of the cord set or extension cord must equal to  
or greater than the electrical rating of the appliance. The longer cord should be  
arranged so that it will not drape over the counter top or table top where it can  
be pulled on by children or tripped over unintentionally.  
metal and could ignite.  
NOTE: Recycled paper may  
contain metal which could  
ignite so please be careful.  
NOTE: Neither Westinghouse nor the dealer can accept any liability for damage to the oven or  
personal injury resulting from failure to observe the electrical connection procedures.  
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SAFETY INFORMATION  
SET UP & USE  
SPECIFICATIONS  
CAN USE  
CAN NOT USE  
LIMITED USE  
Wax paper: To  
prevent spattering.  
Thermometers:  
Only those labelled  
“Microwave Safe”  
and follow all  
directions. Check  
the temperature  
of food in several  
places. Conventional  
thermometers may be  
used on microwaved  
food once the food  
has been removed  
from the oven.  
Aluminium tray: May  
cause arcing. Avoid  
aluminium foil this may  
cause arcing.  
Straw, wicker, and  
wood: For short-  
• Power Consumption: 120V~60Hz, 1350W  
• MWO Power: 900W  
term heating, such as  
warming dinner rolls  
for a few seconds.  
Baskets and bowls  
may be flammable.  
• Operation Frequency: 2450MHz  
• Outside Dimensions (H x W x D): 11 1/16” x 19” x 14 1/4”  
• Oven Cavity Dimensions (H x W x D): 8 11/16” x 13 3/8” x 12 5/8”  
• Oven Capacity: 0.9 cubic feet  
Take-out carton with  
metal handle: May cause  
arcing. Transfer food to a  
microwave-safe container.  
• Net Weight: Approx. 30.0 lbs.  
Metal or metal-trimmed  
utensils: Metal cookware,  
metal trim, and metallic  
glazes may cause arcing.  
Also avoid metal skewers  
and metal twisties.  
INSTALLATION GUIDE  
1. Make sure that all the packing materials are removed from the inside of the door.  
2. Check the oven for any damage, such as misaligned or bent door, damaged door  
seals and sealing surfaces, broken or loose door hinges and latches, and dents  
inside the cavity or on the door. If there is any damage, do not operate the oven.  
Contact qualified service personnel.  
Wood: Wood will dry  
out when used in the  
microwave oven and may  
split or crack. Wooden  
bowls, baskets and board  
will dry out and may split  
or crack when used in the  
microwave.  
3. This microwave oven must be placed on a flat, stable surface capable of  
supporting the weight of the oven plus the heaviest food likely to be cooked in the  
oven.  
4. Do not place the oven where heat, moisture, or high humidity are generated, or  
near combustible materials.  
Recycled paper towels,  
paper plates and cups: May  
contain metal and could  
ignite.  
5. To function correctly, the oven must have sufficient airflow on all sides. Allow 8”  
of space above the oven, 4” at back, and 2” at both sides. Do not cover or block  
any openings on the appliance. Do not remove feet on which oven stands.  
6. Do not operate the oven without glass tray, roller support, and shaft in their proper  
positions.  
NOTE: To test if a dish  
is safe for microwaving,  
place the empty dish in  
the oven and microwave  
on HIGH for 30 seconds. A  
dish which becomes very  
hot should not be used.  
7. Make sure that the power supply cord is undamaged and does  
not run under the oven or over any hot or sharp surface.  
8. The socket must be readily accessible so that the cord can be  
quickly reached and easily unplugged in an emergency.  
NOTE: Do not remove the mica plate covering the wave guide in the oven  
cavity.  
RADIO OR TV INTERFERENCE  
If the microwave oven causes interference to your radio or TV,  
1. Check that the microwave oven is on a different circuit  
2. Relocate the radio or TV as far away from the oven as possible  
3. Check position and signal of receiving antenna.  
4. Clean door and sealing surface.  
5. Move the microwave oven far away from the receiver.  
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SET UP & USE  
SET UP & USE  
PARTS & FEATURES  
CONTROL PANEL  
Display: Cooking time, power, indicators and present  
time are displayed.  
Quick cook buttons: Instant settings to cook  
popular foods. See page 14 for setting.  
Number pads (0-9): Touch to set times or weights.  
Clock: Use to set the time of day or recall the time  
of day.  
POTATO  
BEVERAGE  
1
POPCORN  
PIZZA  
REHEAT  
3
FROZEN  
FOOD  
Reset: Use to clear all previous settings.  
Power: Use to set power level. To check power  
level during cooking, touch POWER LEVEL pad.  
2
5
4
6
Timer: Timer functions independently, even while a  
cooking program is in process.  
7
8
9
Cook: Use for multi-stage cooking. Enables cooking  
Diagram for instructional purposes only.  
Design may vary by model number.  
at multiple power and time settings automatically.  
CLOCK  
RESET  
0
Cook by weight: Programmed cooking based on  
the weight of the foods to be cooked.  
POWER  
TIMER  
COOK  
Glass Tray  
Wave Guide  
Defrost by weight: Programmed defrosting  
DEFROST  
BY WEIGHT  
COOK  
BY WEIGHT  
based on the weight of the foods to be defrosted.  
SPEED  
DEFROST  
START  
Speed defrost: Quick defrost function that  
alternates defrost and stand times to quickly and  
effectively defrost foods.  
STOP  
Start/stop: Touch to start or stop cooking.  
Turntable Roller  
Door Safety Lock System  
Control Panel  
NOTE: Do not remove the mica plate covering the wave guide in the oven cavity.  
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SET UP & USE  
SET UP & USE  
B. Two-stage Cooking  
COOK BY WEIGHT  
OPERATION INSTRUCTIONS  
Some recipes require different stages of  
cooking at different temperatures.  
1. Touch COOK BY WEIGHT.  
SIGNALS DURING OVEN  
SETTINGS  
SETTING A COOKING  
PROGRAM  
2. Enter the one digit code by touching  
the correct number pad.  
1. SET STAGE 1:  
Follow steps 1 and 2 in “One-stage  
Cooking”. DO NOT TOUCH START/  
STOP.  
3. Use the number pads to enter weight.  
4. Touch START/STOP.  
ONE SIGNAL: Oven accepts the entry.  
TWO SIGNALS: Oven does not accept  
the entry, check and try again.  
A. One-stage Cooking  
1. Use the number pads to set a cooking  
time. You can set a cooking time  
from one second to 99 minutes and  
99 seconds.  
Cook By Weight Code Description  
2. SET STAGE 2:  
Touch COOK then enter proper  
cooking time and (lower) power  
level. (Most 2-stage recipes use lower  
power for second stage.)  
Code  
Type  
Beef  
Max weight  
5 lb. 16 oz.  
5 lb. 16 oz.  
5 lb. 4 oz.  
1
2
3
Mutton  
Pork  
SETTING THE CLOCK  
2. If you want to set a power level other  
than 100% power, touch POWER, and  
then use the number pads to enter  
the power level.  
1. Touch CLOCK pad.  
3. Touch START/STOP.  
Note: · Weight must be in pounds and  
ounces.  
2. Use the number pads to enter the  
correct time.  
NOTE: · After total time has elapsed,  
signals sound and END appears in  
display. Touch any button or open  
oven door to clear END before  
· Ounce weights less than 10 must be  
preceded by a 0. If label gives weight  
in pounds only, change the fraction of  
a pound to ounces using the following  
chart.  
3. Touch START/STOP to start cooking.  
Use the digits to set a cooking power  
level:  
3. Touch CLOCK pad again.  
starting another cooking function.  
NOTE: · This is a 12-hour cycle clock.  
When the oven is first plugged in or  
when power resumes after a power  
interruption, the display will show  
ENTER CLOCK TIME. If you prefer  
not to have the clock displayed,  
touch RESET.  
Fractions of a  
Less than .03  
.03 to .09  
.10 to .15  
Ounces  
Number pad  
Cooking power  
100%  
90%  
SPEED DEFROST  
0
1
1, 0  
9
8
1. Touch SPEED DEFROST.  
2
2. Enter desired defrosting time by  
touching correct number pads.  
.16 to .21  
3
.22 to .27  
.28 to .34  
.35 to .40  
.41 to .46  
.47 to .53  
.54 to 59  
.60 to .65  
.66 to .71  
.72 to .78  
.79 to .84  
.85 to .90  
.91 to .97  
above .97  
4
80%  
3. Touch START/STOP.  
5
SETTING THE OVEN TIMER  
6
NOTE:  
7
70%  
7
1. Touch TIMER.  
· The longest defrosting time is 99 minutes  
and 99 seconds.  
· After time has elapsed signals sound and  
END appears in display. Touch any button or  
open oven door to clear END before starting  
another cooking function.  
· After setting SPEED DEFROST, oven can be  
programmed to automatically switch to one  
or two-stage cooking.  
· For speed defrost and one stage cooking,  
follow steps above. Before touching START/  
STOP, touch COOK; enter time and power  
level and then touch START/STOP.  
· For speed defrost and two stage cooking,  
follow steps above. Before touching START/  
STOP, touch COOK; enter two-stage cooking  
programs and then touch START/STOP.  
8
2. Enter the amount of time by touching  
the number pads.  
6
5
60%  
9
10  
50%  
3. Touch START/STOP.  
11  
12  
NOTE: · The maximum time you can  
enter is 99 minutes and 99 seconds.  
· Time countdown can be seen in  
display before clock or cooking time  
returns to display.  
4
3
40%  
13  
14  
15  
30%  
go to next even  
2
20%  
· Touch TIMER and then touch  
RESET to cancel TIMER during timing  
process.  
Converting Fractions of a Pound to Ounces  
1
10%  
· During cooking, the system will pause  
automatically and sound to remind users  
to turn meat over, after that touch START/  
STOP to resume cooking.  
0
0%  
· After total cooking time, signals sound and  
END appears in display. Touch any button or  
open oven door to clear END before starting  
another cooking function.  
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SET UP & USE  
SET UP & USE  
STIRRING  
FROZEN FOOD, BAKED POTATO and  
BEVERAGE allow you to cook multiple  
amounts of the same food. Simply touch  
pad once, and ENTER AMT appears  
in the display. Enter the amount of  
servings and start.  
REHEAT  
DEFROST BY WEIGHT  
Stir foods such as casseroles and vegetables  
while cooking to distribute heat evenly. Food  
at the outside of the dish absorbs more  
energy and heats more quickly, so stir from  
the outside to the center. The oven will turn  
off when you open the door to stir your food.  
1. Touch REHEAT pad.  
2. Touch START/STOP.  
1. Touch DEFROST BY WEIGHT pad.  
2. Use the number pads to enter weight.  
NOTE: This setting lets you reheat a dinner  
plate of chilled leftovers with good results.  
3. Touch START/STOP pad.  
NOTE:  
ARRANGEMENT  
POPCORN  
· Weight must be in pounds and ounces.  
Ounce weights less than 10 must be  
preceded by a 0. If label gives weight in  
pounds only, change the fraction of a pound  
to ounces using the chart on page 13.  
POTATO  
For potatoes (4 to 6 oz. per entries):  
Arrange unevenly shaped foods, such as  
chicken pieces or chops, with the thicker,  
meatier parts toward the outside of  
the turntable where they receive more  
microwave energy. To prevent overcooking,  
place delicate areas, such as asparagus tips,  
toward the center of the turntable.  
1. Touch POPCORN.  
POPCORN automatically sets the  
cooking time for a 3.5 oz. bag of  
microwave popcorn.  
1. Touch POTATO once.  
2. Enter number of potatoes by  
touching number pads from 1 to 4.  
· The maximum weight you can enter is  
5 lb. 16 oz.  
2. Touch START/STOP.  
3. Touch START/STOP.  
NOTE: · To change the preset POPCORN  
time: Touch POPCORN twice. ENTER  
TIME is displayed. Touch number pads  
to enter minutes and seconds. Touch  
START/STOP. This new cooking time  
will remain whenever you use the  
· During defrosting program, the system  
will sound to remind users to turn meat  
over. Once the meat has been turned over,  
then touch START/STOP to resume the  
defrosting.  
SHIELDING  
For larger potatoes (8 to 10 oz. per  
entries):  
Shield food with narrow strips of aluminium  
foil to prevent overcooking. Areas that need  
shielding include poultry wing-tips, the ends  
of poultry legs, and corners of square baking  
dishes. Use only small amounts of aluminium  
foil. Larger amounts can damage your oven.  
1. Touch POTATO twice.  
2. Enter number of potatoes by  
touching number pads from 1 to 4.  
· After total defrosting time, signals sound and  
END appears in display. Touch any button or  
open oven door to clear END before starting  
another cooking function.  
POPCORN setting until you reset it.  
3. Touch START/STOP.  
FROZEN FOOD  
TURNING  
PIZZA  
For one or two small (7-9 oz. per share)  
frozen dinners:  
Turn foods over midway through cooking to  
expose all parts to microwave energy. This  
is especially important with large foods such  
as roasts.  
SETTING CHILD LOCK  
Reheating a slice of pizza:  
1. Touch PIZZA once.  
2. Touch START/STOP.  
1. Touch FROZEN FOOD once.  
The child lock prevents unsupervised  
operation by children.  
2. For 1 entree, touch the number pad  
“1”. For 2 entrees, touch the number  
pad “2”.  
STANDING  
Heating a whole pizza:  
1. Touch PIZZA twice.  
2. Touch START/STOP.  
To set: In standby mode, press and  
hold RESET for 3 seconds. Lock  
indication appears on the display.  
Foods cooked in the microwave build up  
internal heat and continue to cook for a  
few minutes after heating stops. Let foods  
stand to complete cooking, especially foods  
such as cakes and whole vegetables. Roasts  
need this time to complete cooking in the  
center without overcooking the outer areas.  
All liquids, such as soup or hot chocolate,  
should be shaken or stirred when cooking is  
complete. Let liquids stand a moment before  
serving. When heating baby food, stir well  
at removal and test the temperature before  
serving.  
3. Touch START/STOP pad.  
Microwaving one or two larger (10-12  
oz. per share) frozen dinners:  
To cancel: Press and hold RESET for 3  
seconds. Lock indication disappears.  
BEVERAGE  
1. Touch FROZEN FOOD twice.  
2. For 1 entree, touch the number pad  
“1”. For 2 entrees, touch the number  
pad “2”.  
For cups (5 to 7 oz. per share):  
1. Touch BEVERAGE once.  
2. Enter number of cups by touching  
number pads from 1 to 4.  
QUICK COOK  
SETTINGS  
3. Touch START/STOP.  
3. Touch START/STOP.  
The QUICK COOK settings allow you  
to cook or reheat food automatically  
without entering power level or time.  
For smaller portions, simply touch the  
applicable pad and START/STOP. For  
larger portions, press the pad twice.  
For larger coffee mugs (9 to 11 oz. per  
share):  
COOKING  
TECHNIQUES  
ADDING MOISTURE  
Microwave energy is attracted to water  
molecules. Food that is uneven in moisture  
content should be covered or allowed to  
stand so that the heat disperses evenly. Add  
a small amount of water to dry food to help  
it cook.  
1. Touch BEVERAGE twice.  
2. Enter number of mugs by touching  
number pads from 1 to 4.  
Your microwave makes cooking easier  
than conventional cooking, provided  
you keep these considerations in mind:  
3. Touch START/STOP.  
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CLEANING AND CARE  
TROUBLESHOOTING & WARRANTY  
1. When cleaning surfaces of door and  
oven that comes together on closing  
the door, use only mild, nonabrasive  
soaps, or detergents apply with a  
sponge or soft cloth.  
9. The roller ring and oven floor should  
be cleaned regularly to avoid  
excessive noise. Simply wipe the  
bottom surface of the oven with  
mild detergent. The roller ring may  
be washed in mild sudsy water or  
dishwasher. When removing the  
roller ring from cavity floor for  
cleaning, be sure to replace in the  
proper position.  
BEFORE YOU CALL FOR SERVICE  
IF THE OVEN FAILS TO OPERATE:  
A) Check to make sure that the oven is plugged in securely. If it is not, remove the  
plug from the outlet, wait 10 seconds and plug it in again securely.  
2. Turn off the oven and remove the  
power plug from the wall socket  
before cleaning.  
B) Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to  
be operating properly, test the outlet with another appliance.  
C) Check to make sure the control panel is programmed correctly and the timer is  
set.  
3. Keep the inside of the oven clean.  
When food splatters or spilled liquids  
adhere to oven walls, wipe with a  
damp cloth. Mild detergent may  
be used if the oven gets very dirty.  
Avoid the use of spray and other  
harsh cleaners as they may stain,  
streak or dull the door surface.  
10. Remove odors from your oven by  
combining a cup of water with the  
juice and skin of one lemon in a deep  
bowl, microwave for 5 minutes. Wipe  
thoroughly and dry with a soft cloth.  
D) Check to ensure that the door is securely closed engaging the door safety lock  
system. Otherwise, the microwave energy will not flow into the oven.  
IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT A QUALIFIED  
TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE OVEN YOURSELF.  
11. When it becomes necessary to  
replace the oven light, please consult  
a dealer to have it replaced.  
4. The outside surfaces should be  
cleaned with a damp cloth. To  
prevent damage to the operating  
parts inside the oven, water should  
not be allowed to sweep into the  
ventilation openings.  
12. Please do not dispose this appliance  
into the domestic rubbish bin; it  
should be disposed to the particular  
disposal center provided by the  
municipalities.  
CUSTOMER SERVICE  
IMPORTANT  
5. Wipe the window on both sides with  
a damp cloth to remove any spills or  
spatters.  
DO NOT RETURN THIS PRODUCT TO THE STORE  
6. Do not allow the control panel to  
become wet. Clean with a soft,  
damp cloth. When cleaning the  
control panel, leave oven door open  
to prevent oven from accidentally  
turning on.  
If you have a problem with this product, please contact the W  
Appliance Co. Customer Satisfaction Center at 1-855-855-0294.  
DATED PROOF OF PURCHASE, MODEL # AND SERIAL #  
REQUIRED FOR WARRANTY SERVICE  
7. If steam accumulates inside or  
around the outside of the oven door,  
wipe with a soft cloth. This may  
occur when the microwave oven  
is operated under high humidity  
conditions, this is normal.  
8. It is occasionally necessary to  
remove the glass tray for cleaning.  
Wash the tray in warm sudsy water  
or in a dishwasher.  
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TROUBLESHOOTING & WARRANTY  
TROUBLESHOOTING  
TROUBLESHOOTING & WARRANTY  
LIMITED WARRANTY  
13. Transportation and shipping costs.  
Westinghouse brand is used under license.  
Any repair, replacement, or warranty service,  
and all questions about this product should  
Troubleshoot your problem by using the chart below. If the microwave oven still  
does not work properly, contact W Appliance Co. customer service center or the  
nearest authorized service center. Customers must never troubleshoot internal  
components. Microwaves hold dangerous voltage (5000V) even after power is  
removed. Only a certified technician should attempt Microwave repair.  
14. Labor after the initial 12 months.  
15. Food loss for loss due to product  
failure or delay in service, repair or  
replacement.  
16. To charges occurred for after hour  
service, weekend, holiday charges, tolls  
or mileage expense for service calls to  
remote areas.  
17. Charges to make product available for  
service, such as removal of trim,  
shelves etc. that are not a part of the  
appliance.  
18. Service calls to install or correct the  
installation of your microwave.  
19. Service calls to instruct you how to use  
your microwave.  
be directed to W Appliance Co. at 1 (855)  
855-0294 from the USA or Puerto Rico.  
W Appliance Co. warrants to the original purchaser  
that the product will be free from defects in material,  
parts and workmanship for the period designated  
for this product. The warranty commences the day  
the product is purchased and covers up to a period  
of 1 year (12 months) for labor/1 year (12 months)  
for parts (manufacturing defects only)/5 years (60  
months) magnetron tube for microwave (part only).  
W Appliance Co. agrees that it will, at its option,  
replace the defective product with either a new  
or remanufactured microwave equivalent to your  
original purchase during the warranty period. Should  
the Part warranty period exceed the Labor warranty  
period, W Appliance Co. will supply at no charge  
for the remainder of the Part warranty, any new  
or remanufactured replacement parts as required  
by the product. During this period all labor and  
service charges will become the responsibility of the  
customer.  
TROUBLE  
POSSIBLE CAUSE  
POSSIBLE REMEDY  
Oven will not start  
A. Electrical cord for oven is  
not plugged in.  
B. Door is open.  
A. Plug into the outlet.  
B. Close the door and try again.  
C. Check instructions.  
C. Wrong operation is set.  
20. Service calls to repair or replace the  
house fuse, reset the circuit breaker or  
correct the wiring in the house.  
Arcing or sparkling  
A. Materials to be avoided  
in microwave oven , such  
as metal, were used.  
B. The oven is operated when  
empty.  
A. Use microwave-safe  
cookware only.  
B. Do not operate with oven  
empty.  
REPAIR OR REPLACEMENT AS PROVIDED UNDER  
THIS WARRANTY IS THE EXCLUSIVE REMEDY  
OF THE CUSTOMER; W Appliance Co. SHALL  
NOT BE LIABLE FOR ANY INCIDENTAL OR  
CONSEQUENTIAL DAMAGES FOR BREACH OF  
ANY EXPRESS OR IMPLIED WARRANTY ON THIS  
PRODUCT, EXCEPT TO THE EXTENT PROHIBITED  
BY APPLICABLE LAW. ANY IMPLIED WARRANTY  
OF MERCHANTABILITY OF FITNESS FOR A  
PARTICULAR PURPOSE ON THIS PRODUCT IS  
LIMITED TO THE DURATION OF THE WARRANTY.  
C. Clean cavity with wet towel.  
C. Spilled food remains in the  
cavity.  
Exclusions: This warranty does not apply to the  
below:  
1. If the appearance or exterior of  
the product has been damaged or  
defaced, altered or modified in design  
or construction.  
2. If the product original serial number  
has been altered or removed or cannot  
be readily determined.  
3. If there is damaged due to power line  
surge, user damage to the AC power  
cord or connection to improper  
voltage source.  
Unevenly cooked foods  
A. Materials to be avoided in  
microwave oven were used.  
B. Food is not defrosted  
completely.  
C. Cooking time, power level  
is not suitable.  
A. Use microwave-safe  
cookware only.  
B. Completely defrost food.  
C. Use correct cooking time,  
power level.  
Some states do not allow the exclusion or limitations  
of incidental or consequential damages, or limitations  
on how long the warranty lasts. In these cases the  
above exclusions or limitations may not apply to you.  
This warranty gives you specific legal rights and you  
may also have other rights which vary from state to  
state.  
D. Turn or stir food.  
D. Food is not turned or  
stirred.  
4. If damage is due to general misuse,  
accidents or acts of God.  
Obtaining Service: To obtain service, product  
literature, supplies or accessories please call  
Overcooked foods  
Under cooked foods  
Cooking time, power level is  
not suitable.  
Use correct cooking time and  
power level.  
5. If repair attempts are done by  
unauthorized service agents, use of  
parts other than genuine parts or parts  
obtained from persons other than  
authorized service companies.  
6. On units that have been transferred  
from the original owner.  
7. On products that have been purchased  
as refurbished, like new, second-hand,  
in a “As-Is” or “Final Sale” terms.  
8. To products used in a commercial or  
rental setting.  
9. To products used in settings other than  
ordinary household use or used other  
than in accordance with the provided  
instructions.  
10. To damages for service calls for  
improper installations.  
1 (855) 855-0294 to create a ticket for exchange/  
repair. Please make sure to provide the date of  
purchase, model number and a brief description of  
the problem. Our customer service representative  
will contact you or send detailed return instructions.  
A. Materials to be avoided in  
microwave oven were used.  
B. Food is not defrosted  
completely.  
C. Oven ventilation ports are  
restricted.  
A. Use microwave-safe  
cookware only.  
B. Completely defrost food.  
C. Check to see that oven  
ventilation ports are not  
restricted.  
W Appliance Co. does not warrant that the appliance will work  
properly in all environmental conditions, and makes no warranty  
and representation, either implied or expressed, with respect  
to the quality, performance, merchantability, or fitness for a  
particular purpose other than the purpose identified within this  
user’s manual. W Appliance Co. has made every effort to ensure  
that this user’s manual is accurate and disclaims liability for any  
inaccuracies or omissions that may have occurred. Information  
in this user’s manual is subject to change without notice and  
does not represent a commitment on the part of W Appliance  
Co. W Appliance Co. reserves the right to make improvements  
to this user’s manual and/or to the products described in this  
user’s manual at any time without notice. If you find information  
in this manual that is incorrect, misleading, or incomplete, please  
contact us at 1- 855-855-0294.  
D. Cooking time, power level  
is not suitable.  
D. Use correct cooking time  
and power level.  
Improper defrosting  
A. Materials to be avoided in  
microwave oven were used.  
B. Cooking time, power level  
is not suitable.  
A. Use microwave-safe  
cookware only.  
B. Use correct cooking time  
and power level.  
11. To damages to decorative trims,  
finishes of the appliance or home  
incurred during installation.  
C. Food is not turned or stirred.  
C. Turn or stir food.  
W Appliance Co.,  
New York, NY 10018  
12. To glass or replaceable light bulbs.  
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