User’s Manual
Microwave
MODEL: WCM990B/W
1. READ these instructions carefully before installing and operating the oven.
Keep them for further reference.
2. Record in the space below the “SERIAL NO.” found on the nameplate on
your oven and retain this information for future reference.
SERIAL NO.:
Please save sales receipt for warranty.
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CONTENTS
SAFETY INFORMATION
SAFETY INFORMATION
Precautions to Avoid Possible Exposure to Excessive Microwave Energy
DANGER
DANGER - Immediate hazards
which WILL result in severe
personal injury or death
WARNING
WARNING - Hazards or unsafe
practices which COULD result in
severe personal injury or death
CAUTION
CAUTION - Hazards or unsafe
practices which COULD result in
minor personal injury
3
3
3
4
6
7
A Special Note on Arcing
Addendum
Important Safety Instructions
Grounding Instructions
PRECAUTIONS TO AVOID
Utensil Guide for the Microwave
POSSIBLE EXPOSURE TO
SET UP & USE
Specifications
9
9
EXCESSIVE MICROWAVE ENERGY
Installation Guide
Parts & Features
Control Panel
1. Do not attempt to operate this oven with the door open since
open-door operation can result in harmful exposure to microwave
energy. It is important not to defeat or tamper with the safety interlocks.
10
11
Operation Instructions
Quick Cook Settings
Cooking Technique
12
14
15
2. Do not place any object between the oven front face and the door or
allow soil or cleaner residue to accumulate on sealing surfaces.
3. Do not operate the oven if damaged. It is particularly important that the
oven door closes properly and that there is no damage to the:
16
CLEANING & CARE
1. DOOR (bent)
2. HINGES AND LATCHES (broken or loosened)
3. DOOR SEALS AND SEALING SURFACES
TROUBLE SHOOTING & WARRANTY
Before You Call For Service
17
17
18
19
Customer Service
4. The oven should not be adjusted or repaired by anyone except properly
qualified service personnel.
Troubleshooting
Limited Warranty
A SPECIAL NOTE ON ARCING
“Arcing” refers to the presence of sparks inside the microwave oven.
It can be caused by:
PRODUCT REGISTRATION
• Metal or foil touching the inside
walls of the oven.
CAUTION
IF YOU SEE SPARKS IN YOUR
MICROWAVE OVEN,
IMMEDIATELY PRESS STOP/
Thank you for purchasing our
• Foil not closely molded to food,
where edges have been left
sticking up.
Westinghouse product. This
easy-to-use manual will guide you
in getting the best use of your
microwave oven.
Model number
Serial number
Date of purchase
• Small metal parts such as twist-ties,
poultry pins, or gold-rimmed
START TO CEASE COOKING AND
dishes.
Remember to record the model
and serial numbers. They are on a
label inside of the microwave oven.
CORRECT THE PROBLEM.
• Recycled paper towels which may
contain small amounts of metal.
ADDENDUM
Staple your receipt to your manual.
If this product is not maintained in a good state of cleanliness, its surface
could be degraded. This could affect the lifespan of the product and lead to
You will need it to obtain warranty service.
a dangerous situation.
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SAFETY INFORMATION
SAFETY INFORMATION
12. The contents of feeding bottles and baby food jars should be stirred or shaken
and the temperature should be checked before serving in order to avoid burns.
IMPORTANT SAFETY INSTRUCTIONS
13. Cooking utensils may become hot because of heat transferred from the heated
food. Pot holders may be needed to handle the utensil.
WARNING
When using electrical appliances, basic safety precautions
should be followed, including the following
WARNING: To reduce the risk of burns, electric shock, fire, and
injury to persons or exposure to excessive microwave energy:
14. Do not cover or block any openings on the appliance.
15. Do not store or use this appliance outdoors. Do not use this product near water,
for example, near a kitchen sink, in a wet basement, near a swimming pool, or
similar locations.
16. Do not operate this appliance if the cord or plug is damaged, if it is not working
properly, or if it has been damaged or dropped.
17. Do not immerse cord or plug in water. Keep cord away from heated surfaces. Do
not let cord hang over the edge of a table or counter.
1. Read all instructions before using the appliance.
2. Read carefully and follow the specific “PRECAUTIONS TO AVOID POSSIBLE
18. Use only thermometers, specifically designed for use in microwave ovens.
EXPOSURE TO EXCESSIVE MICROWAVE ENERGY” on page 3.
19. Be certain the glass tray and roller rings are in place before operating the oven
3. This appliance must be grounded. Connect only to properly grounded outlet. See
“GROUNDING INSTRUCTIONS” on page 6.
20. This appliance should be serviced only by qualified service personnel. Contact
nearest authorized service facility for examination, repair, or adjustment.
4. Install or position this appliance only in accordance with the provided installation
instructions on page 9.
21. When cleaning sealing surfaces of the oven, such as the door jamb, use only
mild, nonabrasive soaps, or mild detergents applied with a sponge or soft cloth.
5. Some products such as whole eggs and sealed containers -for example, closed
glass jars- can potentially explode and should not be heated in this oven.
6. Use this appliance only for the intended uses as described in this manual. This
type of oven is specifically designed to heat, cook, or dry food. It is not designed
for industrial or laboratory use. Do not use corrosive chemicals or vapors in this
appliance.
SAVE THESE INSTRUCTIONS
HOUSEHOLD USE ONLY
7. As with any appliance, close supervision is necessary when used by children.
8. To reduce the risk of fire in the oven cavity;
FEDERAL COMMUNICATIONS COMMISSION
RADIO FREQUENCY INTERFERENCE STATEMENT
• Do not overcook food. Carefully attend the appliance when paper, plastic, or
other combustible materials are placed inside the oven to facilitate cooking.
• Remove wire twist-ties from paper or plastic bags before placing bag in oven.
WARNING:
This equipment generates and uses ISM frequency energy and if not installed and used
properly, that is in strict accordance with the manufacturer’s instructions, may cause
interference to radio and television reception. It has been type-tested and found to comply
with limits for an ISM Equipment pursuant to part 18 of FCC Rules, which are designed to
provide reasonable protection against such interference in a residential installation.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the followings.
• Reorient the receiving antenna of radio or television.
• Relocate the Microwave oven with respect to the receiver.
• Move the microwave oven away from the receiver.
• Plug the microwave oven into a different outlet so that microwave oven and receiver are
on different branch circuits.
• If materials inside the oven ignite, keep oven door closed, turn oven off, and
disconnect the power cord or shut off power at the fuse or circuit breaker panel.
• Do not use the cavity for storage purpose. Do not leave paper products, cooking
utensils or food inside the cavity when not in use.
9. Liquids, such as water, coffee, or tea can be overheated beyond the boiling point
without appearing to be boiling due to surface tension of the liquid. Visible
bubbling or boiling when the container is removed from the microwave oven is
not always present. THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY
BOILING OVER WHEN A SPOON OR OTHER UTENSIL IS INSERTED INTO THE
LIQUID.
10. Do not heat oil or fat for deep-frying. It is difficult to control the temperature of
THE MANUFACTURER is not responsible for any radio or TV interference caused by
UNAUTHORIZED MODIFICATION to this microwave oven. It is the responsibility of the user
to correct such interference.
oil in a microwave oven.
11. Foods with heavy skins such as potatoes, whole squash, apples and chestnuts
should be pierced with a fork or the tip of a sharp knife before cooking.
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SAFETY INFORMATION
SAFETY INFORMATION
UTENSIL GUIDE FOR THE MICROWAVE
GROUNDING INSTRUCTIONS
This section lists which utensils can be used in the microwave, which have limited
use, and which should not be used in the microwave at all.
ELECTRICAL REQUIREMENTS
The electrical requirements are a 120 volt 60 Hz, AC only, 20 amp. It is recommended
that a separate circuit serving only the oven be provided. The oven is equipped
with a 3-wire cord having a 3-prong grounding plug. It must be plugged into a wall
receptacle that is properly installed and grounded.
CAN USE
CAN NOT USE
LIMITED USE
This appliance must be grounded. In the event of an electrical short circuit,
grounding reduces risk of electric shock by providing an escape wire for the electric
current. The cord provided with this appliance is equipped with a grounding wire and
a grounding plug. The plug must be plugged into an outlet that is properly installed
and grounded. Do not attempt to defeat this safety feature by modifying the plug in
any way.
• Microwave browning
dish: For browning the
exterior of food such
as steaks, chops, or
pancakes. Follow the
directions provided with
your browning dish.
• Glass jars and
• Aluminium foil:
bottles: Regular glass
is too thin to be used
in a microwave. It
can shatter, causing
damage and injury.
Smooth, narrow strips
of foil may be used
to shield delicate
areas on food items
like drumsticks and
wings to prevent
overcooking. Keep all
aluminium foil at least
1 inch from the side
walls and the door of
the microwave.
• Paper bags: These are
a fire hazard, they can
absorb heat and burn.
Only use popcorn bags
that are designed for
microwave use.
WARNING
Improper use of the grounding plug can result in a risk
• Microwaveable plastic
wrap: For retaining
steam. Leave a small
opening for some steam
to escape. Avoid placing
it directly on the food.
of electric shock.
• Styrofoam plates and
cups: These can melt
and leave a harmful
chemical residue on
food.
NOTE: Using too much
foil can damage your
oven.
Consult a qualified electrician or serviceman if:
• Paper towels and
napkins: To absorb
excess moisture and
prevent spattering.
Use for short-
1) The grounding instructions are not completely understood.
2) You are unsure that the appliance is properly grounded.
3) You have any questions about the grounding or electrical instructions.
• Ceramic, porcelain,
and stoneware: Only
if they are labelled
“Microwave Safe”. If
they are not labelled,
test them to make
sure they can be used
safely.
• Plastic storage
term heating and
and food containers:
Containers meant for
cold storage, such as
margarine tubs, can
melt in the microwave.
covering. Check for
manufacturer’s labels for
any special instructions.
POWER SUPPLY CORD
1. A short power supply cord is provided to reduce the risk of becoming entangled in
or tripping over a longer cord.
• Oven-proof glass,
glass-ceramic bowls
and dishes: For use in
the microwave oven.
• Metal utensils: These
can damage your
microwave oven.
Remove all metal from
food and containers
before cooking.
2. If the power supply cord is too short, do not use an extension cord. Have a
qualified electrician or serviceman to install an outlet near the appliance.
• Plastic: Use only if
labelled “Microwave
Safe”. Use with care
because the plastic can
soften from the heat
of the food and some
plastic can melt.
3. If it is absolutely necessary to use longer cord sets or an extension cord, extreme
care must be exercised.
• Paper plates and cups:
For short-term heating
at low temperatures. Do
not use recycled paper,
which may contain
a) Use only a grounding type 3-wire extension cord that has a 3-blade grounding
plug and a 3-slot receptacle that will accept the plug on the appliance.
• Parchment paper:
Use as a cover to
prevent spattering or
as a wrap for steaming.
b) The marked electrical rating of the cord set or extension cord must equal to
or greater than the electrical rating of the appliance. The longer cord should be
arranged so that it will not drape over the counter top or table top where it can
be pulled on by children or tripped over unintentionally.
metal and could ignite.
NOTE: Recycled paper may
contain metal which could
ignite so please be careful.
NOTE: Neither Westinghouse nor the dealer can accept any liability for damage to the oven or
personal injury resulting from failure to observe the electrical connection procedures.
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SAFETY INFORMATION
SET UP & USE
SPECIFICATIONS
CAN USE
CAN NOT USE
LIMITED USE
• Wax paper: To
prevent spattering.
• Thermometers:
Only those labelled
“Microwave Safe”
and follow all
directions. Check
the temperature
of food in several
places. Conventional
thermometers may be
used on microwaved
food once the food
has been removed
from the oven.
• Aluminium tray: May
cause arcing. Avoid
aluminium foil this may
cause arcing.
• Straw, wicker, and
wood: For short-
• Power Consumption: 120V~60Hz, 1350W
• MWO Power: 900W
term heating, such as
warming dinner rolls
for a few seconds.
Baskets and bowls
may be flammable.
• Operation Frequency: 2450MHz
• Outside Dimensions (H x W x D): 11 1/16” x 19” x 14 1/4”
• Oven Cavity Dimensions (H x W x D): 8 11/16” x 13 3/8” x 12 5/8”
• Oven Capacity: 0.9 cubic feet
• Take-out carton with
metal handle: May cause
arcing. Transfer food to a
microwave-safe container.
• Net Weight: Approx. 30.0 lbs.
• Metal or metal-trimmed
utensils: Metal cookware,
metal trim, and metallic
glazes may cause arcing.
Also avoid metal skewers
and metal twisties.
INSTALLATION GUIDE
1. Make sure that all the packing materials are removed from the inside of the door.
2. Check the oven for any damage, such as misaligned or bent door, damaged door
seals and sealing surfaces, broken or loose door hinges and latches, and dents
inside the cavity or on the door. If there is any damage, do not operate the oven.
Contact qualified service personnel.
• Wood: Wood will dry
out when used in the
microwave oven and may
split or crack. Wooden
bowls, baskets and board
will dry out and may split
or crack when used in the
microwave.
3. This microwave oven must be placed on a flat, stable surface capable of
supporting the weight of the oven plus the heaviest food likely to be cooked in the
oven.
4. Do not place the oven where heat, moisture, or high humidity are generated, or
near combustible materials.
• Recycled paper towels,
paper plates and cups: May
contain metal and could
ignite.
5. To function correctly, the oven must have sufficient airflow on all sides. Allow 8”
of space above the oven, 4” at back, and 2” at both sides. Do not cover or block
any openings on the appliance. Do not remove feet on which oven stands.
6. Do not operate the oven without glass tray, roller support, and shaft in their proper
positions.
NOTE: To test if a dish
is safe for microwaving,
place the empty dish in
the oven and microwave
on HIGH for 30 seconds. A
dish which becomes very
hot should not be used.
7. Make sure that the power supply cord is undamaged and does
not run under the oven or over any hot or sharp surface.
8. The socket must be readily accessible so that the cord can be
quickly reached and easily unplugged in an emergency.
NOTE: Do not remove the mica plate covering the wave guide in the oven
cavity.
RADIO OR TV INTERFERENCE
If the microwave oven causes interference to your radio or TV,
1. Check that the microwave oven is on a different circuit
2. Relocate the radio or TV as far away from the oven as possible
3. Check position and signal of receiving antenna.
4. Clean door and sealing surface.
5. Move the microwave oven far away from the receiver.
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SET UP & USE
SET UP & USE
PARTS & FEATURES
CONTROL PANEL
• Display: Cooking time, power, indicators and present
time are displayed.
• Quick cook buttons: Instant settings to cook
popular foods. See page 14 for setting.
• Number pads (0-9): Touch to set times or weights.
• Clock: Use to set the time of day or recall the time
of day.
POTATO
BEVERAGE
1
POPCORN
PIZZA
REHEAT
3
FROZEN
FOOD
• Reset: Use to clear all previous settings.
• Power: Use to set power level. To check power
level during cooking, touch POWER LEVEL pad.
2
5
4
6
• Timer: Timer functions independently, even while a
cooking program is in process.
7
8
9
• Cook: Use for multi-stage cooking. Enables cooking
Diagram for instructional purposes only.
Design may vary by model number.
at multiple power and time settings automatically.
CLOCK
RESET
0
• Cook by weight: Programmed cooking based on
the weight of the foods to be cooked.
POWER
TIMER
COOK
Glass Tray
Wave Guide
• Defrost by weight: Programmed defrosting
DEFROST
BY WEIGHT
COOK
BY WEIGHT
based on the weight of the foods to be defrosted.
SPEED
DEFROST
START
• Speed defrost: Quick defrost function that
alternates defrost and stand times to quickly and
effectively defrost foods.
STOP
• Start/stop: Touch to start or stop cooking.
Turntable Roller
Door Safety Lock System
Control Panel
NOTE: Do not remove the mica plate covering the wave guide in the oven cavity.
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SET UP & USE
SET UP & USE
B. Two-stage Cooking
COOK BY WEIGHT
OPERATION INSTRUCTIONS
Some recipes require different stages of
cooking at different temperatures.
1. Touch COOK BY WEIGHT.
SIGNALS DURING OVEN
SETTINGS
SETTING A COOKING
PROGRAM
2. Enter the one digit code by touching
the correct number pad.
1. SET STAGE 1:
Follow steps 1 and 2 in “One-stage
Cooking”. DO NOT TOUCH START/
STOP.
3. Use the number pads to enter weight.
4. Touch START/STOP.
ONE SIGNAL: Oven accepts the entry.
TWO SIGNALS: Oven does not accept
the entry, check and try again.
A. One-stage Cooking
1. Use the number pads to set a cooking
time. You can set a cooking time
from one second to 99 minutes and
99 seconds.
Cook By Weight Code Description
2. SET STAGE 2:
Touch COOK then enter proper
cooking time and (lower) power
level. (Most 2-stage recipes use lower
power for second stage.)
Code
Type
Beef
Max weight
5 lb. 16 oz.
5 lb. 16 oz.
5 lb. 4 oz.
1
2
3
Mutton
Pork
SETTING THE CLOCK
2. If you want to set a power level other
than 100% power, touch POWER, and
then use the number pads to enter
the power level.
1. Touch CLOCK pad.
3. Touch START/STOP.
Note: · Weight must be in pounds and
ounces.
2. Use the number pads to enter the
correct time.
NOTE: · After total time has elapsed,
signals sound and END appears in
display. Touch any button or open
oven door to clear END before
· Ounce weights less than 10 must be
preceded by a 0. If label gives weight
in pounds only, change the fraction of
a pound to ounces using the following
chart.
3. Touch START/STOP to start cooking.
Use the digits to set a cooking power
level:
3. Touch CLOCK pad again.
starting another cooking function.
NOTE: · This is a 12-hour cycle clock.
When the oven is first plugged in or
when power resumes after a power
interruption, the display will show
ENTER CLOCK TIME. If you prefer
not to have the clock displayed,
touch RESET.
Fractions of a
Less than .03
.03 to .09
.10 to .15
Ounces
Number pad
Cooking power
100%
90%
SPEED DEFROST
0
1
1, 0
9
8
1. Touch SPEED DEFROST.
2
2. Enter desired defrosting time by
touching correct number pads.
.16 to .21
3
.22 to .27
.28 to .34
.35 to .40
.41 to .46
.47 to .53
.54 to 59
.60 to .65
.66 to .71
.72 to .78
.79 to .84
.85 to .90
.91 to .97
above .97
4
80%
3. Touch START/STOP.
5
SETTING THE OVEN TIMER
6
NOTE:
7
70%
7
1. Touch TIMER.
· The longest defrosting time is 99 minutes
and 99 seconds.
· After time has elapsed signals sound and
END appears in display. Touch any button or
open oven door to clear END before starting
another cooking function.
· After setting SPEED DEFROST, oven can be
programmed to automatically switch to one
or two-stage cooking.
· For speed defrost and one stage cooking,
follow steps above. Before touching START/
STOP, touch COOK; enter time and power
level and then touch START/STOP.
· For speed defrost and two stage cooking,
follow steps above. Before touching START/
STOP, touch COOK; enter two-stage cooking
programs and then touch START/STOP.
8
2. Enter the amount of time by touching
the number pads.
6
5
60%
9
10
50%
3. Touch START/STOP.
11
12
NOTE: · The maximum time you can
enter is 99 minutes and 99 seconds.
· Time countdown can be seen in
display before clock or cooking time
returns to display.
4
3
40%
13
14
15
30%
go to next even
2
20%
· Touch TIMER and then touch
RESET to cancel TIMER during timing
process.
Converting Fractions of a Pound to Ounces
1
10%
· During cooking, the system will pause
automatically and sound to remind users
to turn meat over, after that touch START/
STOP to resume cooking.
0
0%
· After total cooking time, signals sound and
END appears in display. Touch any button or
open oven door to clear END before starting
another cooking function.
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SET UP & USE
SET UP & USE
STIRRING
FROZEN FOOD, BAKED POTATO and
BEVERAGE allow you to cook multiple
amounts of the same food. Simply touch
pad once, and ENTER AMT appears
in the display. Enter the amount of
servings and start.
REHEAT
DEFROST BY WEIGHT
Stir foods such as casseroles and vegetables
while cooking to distribute heat evenly. Food
at the outside of the dish absorbs more
energy and heats more quickly, so stir from
the outside to the center. The oven will turn
off when you open the door to stir your food.
1. Touch REHEAT pad.
2. Touch START/STOP.
1. Touch DEFROST BY WEIGHT pad.
2. Use the number pads to enter weight.
NOTE: This setting lets you reheat a dinner
plate of chilled leftovers with good results.
3. Touch START/STOP pad.
NOTE:
ARRANGEMENT
POPCORN
· Weight must be in pounds and ounces.
Ounce weights less than 10 must be
preceded by a 0. If label gives weight in
pounds only, change the fraction of a pound
to ounces using the chart on page 13.
POTATO
For potatoes (4 to 6 oz. per entries):
Arrange unevenly shaped foods, such as
chicken pieces or chops, with the thicker,
meatier parts toward the outside of
the turntable where they receive more
microwave energy. To prevent overcooking,
place delicate areas, such as asparagus tips,
toward the center of the turntable.
1. Touch POPCORN.
POPCORN automatically sets the
cooking time for a 3.5 oz. bag of
microwave popcorn.
1. Touch POTATO once.
2. Enter number of potatoes by
touching number pads from 1 to 4.
· The maximum weight you can enter is
5 lb. 16 oz.
2. Touch START/STOP.
3. Touch START/STOP.
NOTE: · To change the preset POPCORN
time: Touch POPCORN twice. ENTER
TIME is displayed. Touch number pads
to enter minutes and seconds. Touch
START/STOP. This new cooking time
will remain whenever you use the
· During defrosting program, the system
will sound to remind users to turn meat
over. Once the meat has been turned over,
then touch START/STOP to resume the
defrosting.
SHIELDING
For larger potatoes (8 to 10 oz. per
entries):
Shield food with narrow strips of aluminium
foil to prevent overcooking. Areas that need
shielding include poultry wing-tips, the ends
of poultry legs, and corners of square baking
dishes. Use only small amounts of aluminium
foil. Larger amounts can damage your oven.
1. Touch POTATO twice.
2. Enter number of potatoes by
touching number pads from 1 to 4.
· After total defrosting time, signals sound and
END appears in display. Touch any button or
open oven door to clear END before starting
another cooking function.
POPCORN setting until you reset it.
3. Touch START/STOP.
FROZEN FOOD
TURNING
PIZZA
For one or two small (7-9 oz. per share)
frozen dinners:
Turn foods over midway through cooking to
expose all parts to microwave energy. This
is especially important with large foods such
as roasts.
SETTING CHILD LOCK
Reheating a slice of pizza:
1. Touch PIZZA once.
2. Touch START/STOP.
1. Touch FROZEN FOOD once.
The child lock prevents unsupervised
operation by children.
2. For 1 entree, touch the number pad
“1”. For 2 entrees, touch the number
pad “2”.
STANDING
Heating a whole pizza:
1. Touch PIZZA twice.
2. Touch START/STOP.
To set: In standby mode, press and
hold RESET for 3 seconds. Lock
indication appears on the display.
Foods cooked in the microwave build up
internal heat and continue to cook for a
few minutes after heating stops. Let foods
stand to complete cooking, especially foods
such as cakes and whole vegetables. Roasts
need this time to complete cooking in the
center without overcooking the outer areas.
All liquids, such as soup or hot chocolate,
should be shaken or stirred when cooking is
complete. Let liquids stand a moment before
serving. When heating baby food, stir well
at removal and test the temperature before
serving.
3. Touch START/STOP pad.
Microwaving one or two larger (10-12
oz. per share) frozen dinners:
To cancel: Press and hold RESET for 3
seconds. Lock indication disappears.
BEVERAGE
1. Touch FROZEN FOOD twice.
2. For 1 entree, touch the number pad
“1”. For 2 entrees, touch the number
pad “2”.
For cups (5 to 7 oz. per share):
1. Touch BEVERAGE once.
2. Enter number of cups by touching
number pads from 1 to 4.
QUICK COOK
SETTINGS
3. Touch START/STOP.
3. Touch START/STOP.
The QUICK COOK settings allow you
to cook or reheat food automatically
without entering power level or time.
For smaller portions, simply touch the
applicable pad and START/STOP. For
larger portions, press the pad twice.
For larger coffee mugs (9 to 11 oz. per
share):
COOKING
TECHNIQUES
ADDING MOISTURE
Microwave energy is attracted to water
molecules. Food that is uneven in moisture
content should be covered or allowed to
stand so that the heat disperses evenly. Add
a small amount of water to dry food to help
it cook.
1. Touch BEVERAGE twice.
2. Enter number of mugs by touching
number pads from 1 to 4.
Your microwave makes cooking easier
than conventional cooking, provided
you keep these considerations in mind:
3. Touch START/STOP.
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CLEANING AND CARE
TROUBLESHOOTING & WARRANTY
1. When cleaning surfaces of door and
oven that comes together on closing
the door, use only mild, nonabrasive
soaps, or detergents apply with a
sponge or soft cloth.
9. The roller ring and oven floor should
be cleaned regularly to avoid
excessive noise. Simply wipe the
bottom surface of the oven with
mild detergent. The roller ring may
be washed in mild sudsy water or
dishwasher. When removing the
roller ring from cavity floor for
cleaning, be sure to replace in the
proper position.
BEFORE YOU CALL FOR SERVICE
IF THE OVEN FAILS TO OPERATE:
A) Check to make sure that the oven is plugged in securely. If it is not, remove the
plug from the outlet, wait 10 seconds and plug it in again securely.
2. Turn off the oven and remove the
power plug from the wall socket
before cleaning.
B) Check for a blown circuit fuse or a tripped main circuit breaker. If these seem to
be operating properly, test the outlet with another appliance.
C) Check to make sure the control panel is programmed correctly and the timer is
set.
3. Keep the inside of the oven clean.
When food splatters or spilled liquids
adhere to oven walls, wipe with a
damp cloth. Mild detergent may
be used if the oven gets very dirty.
Avoid the use of spray and other
harsh cleaners as they may stain,
streak or dull the door surface.
10. Remove odors from your oven by
combining a cup of water with the
juice and skin of one lemon in a deep
bowl, microwave for 5 minutes. Wipe
thoroughly and dry with a soft cloth.
D) Check to ensure that the door is securely closed engaging the door safety lock
system. Otherwise, the microwave energy will not flow into the oven.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, CONTACT A QUALIFIED
TECHNICIAN. DO NOT TRY TO ADJUST OR REPAIR THE OVEN YOURSELF.
11. When it becomes necessary to
replace the oven light, please consult
a dealer to have it replaced.
4. The outside surfaces should be
cleaned with a damp cloth. To
prevent damage to the operating
parts inside the oven, water should
not be allowed to sweep into the
ventilation openings.
12. Please do not dispose this appliance
into the domestic rubbish bin; it
should be disposed to the particular
disposal center provided by the
municipalities.
CUSTOMER SERVICE
IMPORTANT
5. Wipe the window on both sides with
a damp cloth to remove any spills or
spatters.
DO NOT RETURN THIS PRODUCT TO THE STORE
6. Do not allow the control panel to
become wet. Clean with a soft,
damp cloth. When cleaning the
control panel, leave oven door open
to prevent oven from accidentally
turning on.
If you have a problem with this product, please contact the W
Appliance Co. Customer Satisfaction Center at 1-855-855-0294.
DATED PROOF OF PURCHASE, MODEL # AND SERIAL #
REQUIRED FOR WARRANTY SERVICE
7. If steam accumulates inside or
around the outside of the oven door,
wipe with a soft cloth. This may
occur when the microwave oven
is operated under high humidity
conditions, this is normal.
8. It is occasionally necessary to
remove the glass tray for cleaning.
Wash the tray in warm sudsy water
or in a dishwasher.
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TROUBLESHOOTING & WARRANTY
TROUBLESHOOTING
TROUBLESHOOTING & WARRANTY
LIMITED WARRANTY
13. Transportation and shipping costs.
Westinghouse brand is used under license.
Any repair, replacement, or warranty service,
and all questions about this product should
Troubleshoot your problem by using the chart below. If the microwave oven still
does not work properly, contact W Appliance Co. customer service center or the
nearest authorized service center. Customers must never troubleshoot internal
components. Microwaves hold dangerous voltage (5000V) even after power is
removed. Only a certified technician should attempt Microwave repair.
14. Labor after the initial 12 months.
15. Food loss for loss due to product
failure or delay in service, repair or
replacement.
16. To charges occurred for after hour
service, weekend, holiday charges, tolls
or mileage expense for service calls to
remote areas.
17. Charges to make product available for
service, such as removal of trim,
shelves etc. that are not a part of the
appliance.
18. Service calls to install or correct the
installation of your microwave.
19. Service calls to instruct you how to use
your microwave.
be directed to W Appliance Co. at 1 (855)
855-0294 from the USA or Puerto Rico.
W Appliance Co. warrants to the original purchaser
that the product will be free from defects in material,
parts and workmanship for the period designated
for this product. The warranty commences the day
the product is purchased and covers up to a period
of 1 year (12 months) for labor/1 year (12 months)
for parts (manufacturing defects only)/5 years (60
months) magnetron tube for microwave (part only).
W Appliance Co. agrees that it will, at its option,
replace the defective product with either a new
or remanufactured microwave equivalent to your
original purchase during the warranty period. Should
the Part warranty period exceed the Labor warranty
period, W Appliance Co. will supply at no charge
for the remainder of the Part warranty, any new
or remanufactured replacement parts as required
by the product. During this period all labor and
service charges will become the responsibility of the
customer.
TROUBLE
POSSIBLE CAUSE
POSSIBLE REMEDY
Oven will not start
A. Electrical cord for oven is
not plugged in.
B. Door is open.
A. Plug into the outlet.
B. Close the door and try again.
C. Check instructions.
C. Wrong operation is set.
20. Service calls to repair or replace the
house fuse, reset the circuit breaker or
correct the wiring in the house.
Arcing or sparkling
A. Materials to be avoided
in microwave oven , such
as metal, were used.
B. The oven is operated when
empty.
A. Use microwave-safe
cookware only.
B. Do not operate with oven
empty.
REPAIR OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE EXCLUSIVE REMEDY
OF THE CUSTOMER; W Appliance Co. SHALL
NOT BE LIABLE FOR ANY INCIDENTAL OR
CONSEQUENTIAL DAMAGES FOR BREACH OF
ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT, EXCEPT TO THE EXTENT PROHIBITED
BY APPLICABLE LAW. ANY IMPLIED WARRANTY
OF MERCHANTABILITY OF FITNESS FOR A
PARTICULAR PURPOSE ON THIS PRODUCT IS
LIMITED TO THE DURATION OF THE WARRANTY.
C. Clean cavity with wet towel.
C. Spilled food remains in the
cavity.
Exclusions: This warranty does not apply to the
below:
1. If the appearance or exterior of
the product has been damaged or
defaced, altered or modified in design
or construction.
2. If the product original serial number
has been altered or removed or cannot
be readily determined.
3. If there is damaged due to power line
surge, user damage to the AC power
cord or connection to improper
voltage source.
Unevenly cooked foods
A. Materials to be avoided in
microwave oven were used.
B. Food is not defrosted
completely.
C. Cooking time, power level
is not suitable.
A. Use microwave-safe
cookware only.
B. Completely defrost food.
C. Use correct cooking time,
power level.
Some states do not allow the exclusion or limitations
of incidental or consequential damages, or limitations
on how long the warranty lasts. In these cases the
above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights and you
may also have other rights which vary from state to
state.
D. Turn or stir food.
D. Food is not turned or
stirred.
4. If damage is due to general misuse,
accidents or acts of God.
Obtaining Service: To obtain service, product
literature, supplies or accessories please call
Overcooked foods
Under cooked foods
Cooking time, power level is
not suitable.
Use correct cooking time and
power level.
5. If repair attempts are done by
unauthorized service agents, use of
parts other than genuine parts or parts
obtained from persons other than
authorized service companies.
6. On units that have been transferred
from the original owner.
7. On products that have been purchased
as refurbished, like new, second-hand,
in a “As-Is” or “Final Sale” terms.
8. To products used in a commercial or
rental setting.
9. To products used in settings other than
ordinary household use or used other
than in accordance with the provided
instructions.
10. To damages for service calls for
improper installations.
1 (855) 855-0294 to create a ticket for exchange/
repair. Please make sure to provide the date of
purchase, model number and a brief description of
the problem. Our customer service representative
will contact you or send detailed return instructions.
A. Materials to be avoided in
microwave oven were used.
B. Food is not defrosted
completely.
C. Oven ventilation ports are
restricted.
A. Use microwave-safe
cookware only.
B. Completely defrost food.
C. Check to see that oven
ventilation ports are not
restricted.
W Appliance Co. does not warrant that the appliance will work
properly in all environmental conditions, and makes no warranty
and representation, either implied or expressed, with respect
to the quality, performance, merchantability, or fitness for a
particular purpose other than the purpose identified within this
user’s manual. W Appliance Co. has made every effort to ensure
that this user’s manual is accurate and disclaims liability for any
inaccuracies or omissions that may have occurred. Information
in this user’s manual is subject to change without notice and
does not represent a commitment on the part of W Appliance
Co. W Appliance Co. reserves the right to make improvements
to this user’s manual and/or to the products described in this
user’s manual at any time without notice. If you find information
in this manual that is incorrect, misleading, or incomplete, please
contact us at 1- 855-855-0294.
D. Cooking time, power level
is not suitable.
D. Use correct cooking time
and power level.
Improper defrosting
A. Materials to be avoided in
microwave oven were used.
B. Cooking time, power level
is not suitable.
A. Use microwave-safe
cookware only.
B. Use correct cooking time
and power level.
11. To damages to decorative trims,
finishes of the appliance or home
incurred during installation.
C. Food is not turned or stirred.
C. Turn or stir food.
W Appliance Co.,
New York, NY 10018
12. To glass or replaceable light bulbs.
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