VIZIO
QUICK START GUIDE
Model: E420i-B0
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DO YOU HAVE QUESTIONS?
LET US HELP!
YOUR PRODUCT INCLUDES FREE LIFETIME TECH SUPPORT
The VIZIO support team is highly
trained and is based in the
United States.
We can help with:
• New Product Setup
• Connecting Your Devices
• Technical Problems
• And More
Phone: (877) 878-4946 (TOLL-FREE)
Email: techsupport@VIZIO.com
Hours of operation:
Monday - Friday: 5 am TO 8 pm (pST)
Saturday - Sunday: 7 am TO 4 pm (pST)
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We speak English • Se habla Español • Nous parlons Français
PACKAGE CONTENTS
VIZIO LED HDTV with Stand
Remote Control
with Batteries
This Quick Start Guide
Power Cord
3 x M4 12mm
Phillips Screws
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USING THE REMOTE
APP LAUNCHER
Quickly launch the pictured app.
INPUT
POWER
Change the currently-displayed input.
Turn TV on or off.
INFO
A/V CONTROLS
Display the info window.
Control USB media player.
MENU
CLOSED CAPTIONS
Display the on-screen menu.
Turn closed captions on or off.
OK
EXIT
Select the highlighted menu option.
Close the on-screen menu.
ARROW
BACK
Navigate the on-screen menu.
Go to the previous on-screen menu.
GUIDE
HOT KEYS
Perform functions within an
on-screen menu or app.
Display the info window.
V BUTTON
Open the V.I.A. Plus Dock.
VOLUME UP/DOWN
Increase or decrease loudness of the audio.
CHANNEL UP/DOWN
Change the channel.
MUTE
LAST
Turn the audio off or ovn.
Return to the channel last viewed.
NUMBER PAD
DASH
Manually enter a channel.
Use with number pad to manually
enter a digital sub-channel.
(For example, 18-4 or 18-5.)
WIDE
Switch the display mode.
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INSTALLING THE BASE
1
2
Align the base with the neck and press it
into place.
Two people should take part in the
base installation.
Insert and tighten the three included M4 12mm
Phillips screws using a Phillips screwdriver
as shown.
Place the TV screen-down on a clean, flat
surface.To prevent scratches or damage
to the screen, place the TV on a soft
surface such as a blanket.
Place the TV on a flat, stable surface.
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VIZIO RECOMMENDS
BIG AUDIO
SMALL PACKAGE
38”2.1 HOME THEATER SOUND BAR WITH WIRELESS SUB
Upgrade to premium audio withVIZIO’s 38”2.1 HomeTheater Sound Bar withWireless Subwoofer.Its sophisticated
design makes it an attractive addition to any small to medium sized HDTV.It’s packed with sound technology like
Dolby Digital®, DTS TruVolume™, and DTS TruSurround HD™ for a fully immersive music,TV, and movie experience.
Simply connect the included audio cable to your TV and indulge in powerful, room-filling audio.
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FIRST-TIME SETUP
Connect all of your devices first.
1
Choose ONE connection type for each device.
Match colored connectors
to colored ports.
BACK OF TV
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HDMI CABLE*
• DIGITAL
• HD VIDEO (1080p)**
• HD AUDIO
Commonly-Connected
Devices:
BEST
Red
White
Red
COMPONENT CABLE*
• ANALOG
• HD VIDEO (1080i)**
• STEREO AUDIO
Cable or Satellite Boxes
Blu-ray™ or DVD Players
BETTER
Match colored connectors to colored ports.
Blue
Green
COAXIAL CABLE*
• ANALOG
• HD VIDEO (1080i)**
• STEREO AUDIO
BETTER
Red
AV CABLE*
• ANALOG
• VIDEO (480i)**
• STEREO AUDIO
White
Yellow
GOOD
Match colored connectors to colored ports.
Game Consoles
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** Maximum Resolution
* Cables are not included
2
3
Back of TV
Ethernet
Cable
If you have a high-speed internet connection,
connect an Ethernet cable from your modem
or router to the back of the TV as shown.
Remove the battery cover by pressing gently on
the V logo and sliding away from the remote.
For the best Smart TV experience,VIZIO
recommends using an Ethernet cable.
Insert the included batteries.
However, your TV also has built-in Wi-Fi. See the
Connecting to the Internet with Wi-Fi section
Gently slide the battery cover back into place.
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for more information.
4
5
Turn the TV on by pressing the
Power button on the remote.
Connect the power cord to the back of the TV.
The flat edge of the connector goes toward the
outside of the TV.
The Setup App is displayed.
Use the Arrow buttons on the remote to
highlight Home Use and press OK.
Plug the power cord into an electrical outlet.
Follow the on-screen instructions to complete
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VIEWING THE ON-SCREEN USER MANUAL
1
2
VIZIO
TV SETTINGS
Picture
Audio
MENU
Button
Timers
Network
Tuner
CC
Closed Captions
Devices
System
Guided Setup
User Manual
User
Manual
Press the MENU button on the Remote Control
Highlight User Manual and press OK.
to display the TV Settings menu.
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LED HDTV WITH VIZIO INTERNET APPS PLUS®
E420i-B0
USER MANUAL
USER YOUR REMOTE
Previous Page
PAGE NUMBER
1 OF 53
To skip to page, use
Number Pad,
then press OK.
Next Page
Menu Open TV Menu
Table of Contents
Installing the TV
Controls and Connections
Connecting your Devices
Completing the First-Time Setup
Using the On-Screen Menu
Using the USB Media Player
Using VIZIO Internet Apps
Troubleshooting & Technical Support
Specifications
Limited Warranty
Legal & Compliance
Use the Up and Down Arrow buttons to select the chapter
you want to view.
Use the Left and Right Arrow buttons to browse through
the pages in each chapter.
Press the EXIT button to exit the on-screen User Manual.
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CONNECTING TO THE INTERNET WITH Wi-Fi
1
2
VIZIO
TV SETTINGS
VIZIO
GUIDED SETUP
If you have already set up a wireless
connection during the first-time setup, you
can skip this section.
Picture
Tuner Setup
Audio
Network Setup
Timers
Network
Tuner
To connect to a wireless network you will need:
CC
Closed Captions
Devices
Wireless Router
System
Guided Setup
User Manual
High-speed Internet connection
SSID (Wireless network name)
Network Password
For streaming video, your Internet connection speed
should be 1.5 Mbps or higher.
Press the MENU button to display the TV SETTINGS menu.
Use the Arrow buttons to highlight Guided Setup and
press OK.The GUIDED SETUP menu is displayed.
If you don’t know how fast your connection speed is,
contact your Internet Service Provider (ISP).
Highlight Network Setup and press OK.The Network
Setup guide is displayed.
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3
Highlight the name of your wireless network (this is the network’s SSID) and press OK.
If you do not see your SSID, you will need to enter it manually by selecting Hidden Network. For more
information, see the TV’s User Manual. Using the on-screen keyboard, enter your network’s password, then
highlight Connect and press OK.
If you are having trouble connecting to your network, check your router placement. It should be in
a place with minimal structural interference like walls or large metal objects, and away from any
other devices that are broadcasting at 2.4GHz.
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GETTING STARTED WITH VIZIO INTERNET APPS PLUS®
VIZIO Internet Apps Plus® (V.I.A. Plus) delivers popular
online content to your TV.V.I.A. Plus features a selection of
Apps that allow you to watch movies and TV shows, listen
to music,get weather and news information,and more–all
on demand.
A high-speed Internet connection is required to
receive product updates and to access online
content.
Press the OK button to launch an App.
Press the Left/Right Arrow buttons to scroll though the Apps on the dock.
(The highlighted App is in the center of the dock.)
Press the V Button to display the V.I.A. Plus App Dock
Press the V Button twice to launch the fullscreen V.I.A. Plus Apps window.
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The fullscreen V.I.A. Plus Apps window allows you to add and store apps. The Apps on the first page are
displayed in the Dock and Apps on additional pages can be moved to the Dock.
Press the V Button twice to launch the fullscreen V.I.A. Plus Apps window.
My Apps
Features the apps
installed on your TV.
App Tabs
Browse through
apps on these tabs
and add them to
your My Apps tab.
Installed Apps
The Apps displayed
here are also
available in the
V.I.A. Plus App
Dock.
You can also open
the app directly
from the app store.
EXIT
Return to TV
Note: App location, appearance, and availability subject to change without notice.
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HELP TOPICS
• The on-screen menu has guided setup. Press MENU > Guided Setup. Select the type
of setup you need and press OK.The Setup App begins.
• To reset the TV to factory defaults, press MENU > System > Reset & Admin > Reset TV
to Factory Defaults. If you have changed the default Parental Control Passcode, enter
it now. Select Reset. Remember that all of your settings will be lost.
How do I return to the
Setup App?
• Press the VOLUME UP button on the remote.
There is a picture, but
there is no sound.
• Press the MUTE button on the remote to ensure that mute is off.
• Press MENU, then select Audio. Be sure TV Speakers is set to On.
• Be sure your connected devices are turned on.
The TV displays
“No Signal.”
• Press the INPUT button on the remote and select the input to which your device is
connected (TV, HDMI-1, COMP, etc.).
There are black/
gray bars on the top/
bottom/sides of the
screen.
• Note that some television channels add black bars to the picture.
• Set the TV image mode so that the picture fills the screen. Press the WIDE button on
the remote until the screen is filled, and then press OK.
• Adjust the video settings of your external device,
• Be sure the power cord is securely connected to the AC socket on the TV and to a
working electrical outlet.
There is no power.
• Press the POWER button on the remote or on the side of the TV.
• If the above steps do not work, try plugging the power cord into a different outlet.
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LEGAL
/
COMPLIANCE
FCC Class B Radio Interference Statement
Notice
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s
authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules.These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this
equipment. It is the responsibilities of the user to correct such interference.
FCC Warning
Changes or modifications not expressly approved by the party responsible for compliance with the FCC Rules
could void the user’s authority to operate this equipment.
Caution
•
•
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Always use an AC/DC power adapter that is properly grounded. Use the AC cords listed below for
each area.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
USA: UL
Germany:VDE
UK: BASE/BS
Japan: Electric Appliance Control Act
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
Canada: CSA
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LIMITED WARRANTY
ON PARTS AND LABOR
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED WARRANTIES,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE
LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES
AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE,
OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE
PURCHASE PRICE OF THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR
DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES,SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TOYOU.THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,AND YOU MAY ALSO HAVE OTHER RIGHTS,WHICH VARY FROM STATE TO
STATE.THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE.
Covers units purchased as new in United States and Puerto Rico Only.
VIZIO provides a warranty to the original purchaser of a new Product against defects in materials and workmanship
for a period of one (1) year of non-commercial usage and ninety (90) days of commercial use.If a Product covered
by this warranty is determined to be defective within the warranty period, VIZIO will either repair or replace the
Product at its sole option and discretion.
To obtain warranty service, contact VIZIO Technical Support via e-mail: [email protected] or via phone at
877 MY VIZIO (877.698.4946) from 5:00AM to 8:00PM Monday through Friday and 7:00AM to 4:00PM Saturday and
Sunday,PacificTime,or visit www.VIZIO.com.PRE-AUTHORIZATION MUST BE OBTAINED BEFORE SENDING ANY PRODUCT
TO A VIZIO SERVICE CENTER. Proof of purchase in the form of a purchase receipt or copy thereof is required to show
that a Product is within the warranty period.
CHECK WWW.VIZIO.COM FOR THE MOST CURRENT VERSION.
Personal Data
Parts and Labor
If your VIZIO product is capable of storing personal data and other information,ALL CONTENTS AND INFORMATION
WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product
will be restored to you configured as originally purchased.You will be responsible for restoring all applicable data
and passwords. Recovery and reinstallation of user data is not covered under this Limited Warranty. In order to
protect your personal information,VIZIO recommends that you always clear all personal information from the unit
before it is serviced, regardless of the servicer.
There will be no charge for parts or labor during the warranty period.Replacement parts and Products may be new
or recertified atVIZIO’s option and sole discretion.Replacement parts and Products are warranted for the remaining
portion of the original warranty or for ninety (90) days from warranty service or replacement, whichever is greater.
Type of Service
Defective Products must be sent to a VIZIO service center to obtain warranty service. VIZIO is not responsible for
transportation costs to the service center,but VIZIO will cover return shipping to the customer.PRE-AUTHORIZATION IS
REQUIRED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER FOR WARRANTY SERVICE.
Zero Bright Pixel Defect Guarantee
This policy covers “zero bright pixel” defects for the duration of the limited “ONE YEAR WARRANTY” on select new
product purchases.To determine if this guarantee applies to your product, refer to the “DETAILS” tab of the model’s
Product returns to VIZIO’s service centers must utilize either the original carton box and shipping material or
packaging that affords an equal degree of protection.VIZIO Technical Support will provide instructions for packing
and shipping the covered Product to the VIZIO service center.
Limitations and Exclusions
VIZIO’s one-year limited warranty only covers defects in materials and workmanship.This warranty does not cover,for
example: cosmetic damage, normal wear and tear, improper operation, improper voltage supply or power surges,
signal issues, damages from shipping, acts of God, any type of customer misuse, modifications or adjustments, as
well as installation and set-up issues or any repairs attempted by anyone other than by a VIZIO authorized service
center. Products with unreadable or removed serial numbers, or requiring routine maintenance are not covered.
This one year limited warranty does not cover Products sold “AS IS”,“FACTORY RECERTIFIED”, or by a non-authorized
reseller.
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© 2013 VIZIO INC.ALL RIGHTS RESERVED.
1312120EM-A
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