EDGE LIT RAZOR LED™ LCD HDTV
E370VP / E420VP - user mAnuAl
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Welcome
Thank You for Choosing VIZIO
My Product Information
And congratulations on your new VIZIO HDTV.
To get the most out of your new VIZIO product, read these instructions before
using your product and retain them for future reference. Be sure to inspect the
package contents to ensure there are no missing or damaged parts.
Product Registration
To purchase or inquire about accessories and installation services for your VIZIO
We recommend that you either:
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Complete and mail the enclosed registration card
Extended Warranties
For peace of mind, and to protect your investment beyond the standard warranty,
VIZIO offers on-site extended warranty service plans. These plans provide
additional coverage during the standard warranty period. To purchase an extended
Enter your product information here for easy reference:
Model Number:
Serial Number:
Date of Purchase:
When Reading this Manual
When you see this symbol, please read the accompanying important
warning or notice. It is intended to alert you to the presence of
important operating instructions.
VIZIO recommends you attach your sales receipt to this manual for safekeeping.
When you see this symbol, please read the accompanying helpful
tip.
Attach Sales Receipt Here
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E370VP / E420VP
to rain or moisture, does not operate normally or has been dropped.
Unplug the power cord before cleaning your TV.
Important Safety Instructions
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Your TV is designed and manufactured to operate within defined design limits.
Misuse may result in electric shock or fire. To prevent your TV from being
damaged, the following instructions should be observed for the installation,
use, and maintenance of your TV. Read the following safety instructions before
operating your TV. Keep these instructions in a safe place for future reference.
When moving your TV from an area of low temperature to an area of
high temperature, condensation may form in the housing. Wait before
turning on your TV to avoid causing fire, electric shock, or component
damage.
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A distance of at least three feet should be maintained between your TV
and any heat source, such as a radiator, heater, oven, amplifier etc. Do
not install your TV close to smoke. Operating your TV close to smoke
or moisture may cause fire or electric shock.
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To reduce the risk of electric shock or component damage, switch off
the power before connecting other components to your TV.
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Read these instructions.
Keep these instructions.
Heed all warnings.
Slots and openings in the back and bottom of the cabinet are provided
for ventilation. To ensure reliable operation of your TV and to protect it
from overheating, be sure these openings are not blocked or covered.
Do not place your TV in a bookcase or cabinet unless proper ventilation
is provided.
Follow all instructions.
Do not use this apparatus near water.
Clean only with a dry cloth.
•
Never push any object into the slots and openings on your TV cabinet.
Do not place any objects on the top of your TV. Doing so could short
circuit parts causing a fire or electric shock. Never spill liquids on your
TV.
Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
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Do not install near any heat sources such as radiators, heat registers,
stoves, or other apparatus (including amplifiers) that produce heat.
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Your TV should be operated only from the type of power source
indicated on the label. If you are not sure of the type of power supplied
to your home, consult your dealer or local power company.
Do not defeat the safety purpose of the polarized or grounding-type
plug. A polarized plug has two blades and a third grounding prong.
The wide blade or the third prong are provided for your safety. If the
provided plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
Do not apply pressure or throw objects at your TV. This may
compromise the integrity of the display. The manufacturer’s warranty
does not cover user abuse or improper installations.
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The power cord must be replaced when using different voltage than the
voltage specified. For more information, contact your dealer.
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Protect the power cord from being walked on or pinched, particularly at
plugs, convenience receptacles, and the point where they exit from the
apparatus.
Your TV is equipped with a three-pronged grounded plug (a plug with
a third grounding pin). This plug will fit only into a grounded power
outlet. This is a safety feature. If your outlet does not accommodate the
three-pronged, have an electrician install the correct outlet, or use an
adapter to ground your TV safely. Do not defeat the safety purpose of
the grounded plug.
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Only use attachments/accessories specified by the manufacturer.
ꢀ
Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer, or sold with the apparatus.
When a cart is used, use caution when moving the cart/
apparatus combination to avoid injury from tip-over.
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When connected to a power outlet, power is always flowing into your
TV. To totally disconnect power, unplug the power cord.
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Unplug this apparatus during lightning storms or when unused for long
periods of time.
The lightning flash with arrowhead symbol within an equilateral triangle
is intended to alert the user to the presence of un-isolated, dangerous
voltage within the inside of your TV that may be of sufficient magnitude
to constitute a risk of electric shock to persons.
Refer all servicing to qualified service personnel. Servicing is required
when the apparatus has been damaged in any way, such as when
the power-supply cord or plug is damaged, liquid has been spilled or
objects have fallen into the apparatus, the apparatus has been exposed
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E370VP / E420VP
•
Do not overload power strips and extension cords. Overloading can
result in fire or electric shock.
cause the batteries to leak which can damage the remote control or
injure the operator. Do not expose batteries to excessive heat such as
sunshine, fire or the like.
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The wall socket should be installed near your TV and easily accessible.
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If any of the following occurs, contact the dealer:
- The power cord fails or frays.
Only power of the marked voltage can be used for your TV. Any other
voltage than the specified voltage may cause fire or electric shock.
- Liquid sprays or any object drops into your TV.
- Your TV is exposed to rain or other moisture.
- Your TV is dropped or damaged in any way.
- The performance of your TV changes substantially.
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Do not touch the power cord during lightning. To avoid electric shock,
avoid handling the power cord during electrical storms.
Unplug your TV during a lightning storm or when it will not be used
for long period of time. This will protect your TV from damage due to
power surges.
This apparatus shall not be exposed to dripping or splashing and
no objects fill with liquids, such as vases, shall be placed on the
apparatus.
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Do not attempt to repair or service your TV yourself. Opening or
removing the back cover may expose you to high voltages, electric
shock, and other hazards. If repair is required, contact your dealer and
refer all servicing to qualified service personnel.
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The mains plug or appliance coupler is used as the disconnect device,
the disconnect device shall remain readily operable.
CAUTION - These servicing instructions are for use by qualified service
personnel only. To reduce the risk of electric shock, do not perform any
servicing other than that contained in the operating instructions unless
you are qualified to do so.
WARNING: Keep your TV away from moisture. Do not expose your TV
to rain or moisture. If water penetrates into your TV, unplug the power
cord and contact your dealer. Continuous use in this case may result in
fire or electric shock.
The lightning flash with arrowhead symbol within an equilateral triangle is
intended to alert the user to the presence of uninsulated DANGEROUS
VOLTAGE within the product’s enclosure that may be of sufficient
magnitude to constitute a risk of electrical shock to persons.
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Do not use your TV if any abnormality occurs. If any smoke or odor
becomes apparent, unplug the power cord and contact your dealer
immediately. Do not try to repair your TV yourself.
h
Avoid using dropped or damaged appliances. If your TV is dropped
and the housing is damaged, the internal components may function
abnormally. Unplug the power cord immediately and contact your
dealer for repair. Continued use of your TV may cause fire or electric
shock.
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Do not install your TV in an area with heavy dust or high humidity.
Operating your TV in environments with heavy dust or high humidity
may cause fire or electric shock.
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Follow instructions for moving your TV. Ensure that the power cord and
any other cables are unplugged before moving your TV.
When unplugging your TV, hold the AC/DC power adapter, not the
cord. Pulling on the power cord may damage the wires inside the cord
and cause fire or electric shock. When your TV will not be used for an
extended period of time, unplug the power cord.
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To reduce risk of electric shock, do not touch the connector with wet
hands.
Insert batteries in accordance with instructions. Incorrect polarities may
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E370VP / E420VP
Television Antenna Connection Protection
DTV Transition Advisory
If an outside antenna/satellite dish or cable system is to be connected to the TV,
make sure that the antenna or cable system is electrically grounded to provide
some protection against voltage surges and static charges.
The nationwide switch to digital television broadcasting was complete on June
12, 2009. Analog-only television sets that receive TV programming through an
antenna now need a converter box to continue to receive over-the-air TV. Watch
your local stations to find out when they will turn off their analog signal and switch
to digital-only broadcasting. Analog-only TVs should continue to work as before
to receive low power, Class A or translator television stations and with cable and
satellite TV services, gaming consoles, VCRs, DVD players, and similar products.
Article 810 of the National Electrical Code, ANSI/NFPSA 70, provides information
with regard to proper grounding of the mast and supporting structure, grounding
of the lead-in wire to an antenna discharge unit, size of the grounding conductors,
location of antenna discharge unit, connection to grounding electrodes, and
requirements of the grounding electrode.
For additional information, please contact the parties listed below, as appropriate:
Lightning Protection
FCC (US Federal Communications Commission)
For added protection of the TV during a lightning storm or when it is left
unattended or unused for long periods of time, unplug the TV from the wall outlet
and disconnect the antenna or cable system.
Phone: 1-888-CALL-FCC (1-888-225-5322)
TTY: 1-888-TELL-FCC (1-888-835-5322)
Fax: 1-866-418-0232
Power Lines
Do not locate the antenna near overhead light or power circuits, or where it could
fall into such power lines or circuits. Remember, the screen of the coaxial cable is
intended to be connected to earth in the building installation.
E-mail: [email protected]
NTIA (National Telecommunications and Information Administration)
Phone: 1-888-DTV-2009 (1-888-388-2009)
Ground Clamp
Antenna Lead In Wire
Your TV comes with a built-in tuner capable of processing digital
broadcasts. No extra converter box is needed.
Antenna Discharge Unit
(NEC Section 810-20)
Grounding Conductors
(NEC Section 810-21)
Ground Clamps
Power Service Grounding Electrode System
(NEC ART 250, part H)
Electric Service Equipment
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Table of Contents
Using the Help Menu ..............................................................................24
Installing the TV.......................................................................................1
Rear Panel Inputs....................................................................................3
Rear Panel Buttons .................................................................................4
Front Panel..............................................................................................4
Remote Control.......................................................................................5
Before You Begin ....................................................................................7
and view photos. ....................................................................................27
Viewing Photos .......................................................................................27
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E370VP / E420VP
There is no power.................................................................................30
There is no sound. ...............................................................................30
Parts and Labor ...................................................................................34
Type of Service ....................................................................................34
Personal Data ......................................................................................34
Notice...................................................................................................35
FCC warning........................................................................................35
Caution.................................................................................................35
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Installing the TV
1
Inspecting the Package Contents
Installing the TV
Before installing your new TV, take a moment to inspect the package contents.
Use the images below to ensure nothing is missing or damaged.
After removing the TV from the box and inspecting the package contents you can
begin installing the TV. Your TV can be installed in two ways:
When you have completed your inspection, install the TV.
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On a flat surface, using the included stand
On a wall, using a VESA-standard wall mount (not included)
Installing the TV Base
Your TV includes a base designed to support the weight of the TV and keep it from
falling over. However, the TV can still fall over if:
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It is placed on an uneven, unstable, or non-level surface
It is pushed, pulled, or otherwise improperly moved
If an earthquake occurs and the TV is not properly secured
To install the TV stand:
1. Place the TV screen-down on a clean,
flat surface. To prevent scratches or
damage to the screen, place the TV on
a soft surface, such as carpet, rug, or
blanket.
VIZIO LCD HDTV with Base
2. Push the base into the slot on the TV.
Remote Control with
Batteries
Cleaning Cloth
Safety Cable
Power Cord
(E420VP Only)
Package Contents
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1
E370VP / E420VP
1
3. Using a Phillips-head screwdriver,
Be sure the mount you choose is capable of supporting the weight of the TV. After
you have determined that you have the correct mount for your TV, you can begin
the installation.
attach the base to the TV by inserting
and tightening the included screws.
To install your TV on a wall:
1. Disconnect any cables connected to
your TV.
4. Attach the plastic cover.
2. Place the TV face-down on a clean,
flat, stable surface. Be sure the surface
is clear of debris that can scratch or
damage the TV.
5. Move the TV with attached stand into
an upright position and place on a flat,
level, and stable surface.
1”
To ensure proper ventilation, leave at
least 1” of space between the back of
the TV and any other objects (walls,
etc).
3. Using a Phillips-head screwdriver,
remove the base by loosening and
removing the screws.
Installing the TV on a Wall
To mount your TV on a wall, you will need a wall mount. Consult the information
below to find the appropriate mount for your TV model:
4. Attach your TV to the wall, carefully following the instructions that came
with your mount.
E370VP
M4
E420VP
M6
Screw Size:
Screw Pitch:
Hole Pattern:
0.7mm
1.0mm
Use only with a UL-listed wall mount bracket rated for the weight/load of
this TV. See Appendix A - Specifications for the weight of this TV.
200mm (V) x 200mm (H)
200mm (V) x 400mm (H)
Installing a TV on a wall requires lifting. To prevent injury or damage
to the TV, ask someone to help you.
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2
E370VP / E420VP
2
Rear Panel Buttons
Front Panel
Power
Menu
Channel Up
Channel Down
Volume Up
Volume Down
Input
Remote Control
Sensor
Front Panel
Remote Control Sensor: When using the remote, point it directly at this
sensor.
Rear Panel Buttons
Power: Turn the TV on or off.
Menu: Display on-screen menu.
Channel Up/Down: Change the channel.
Volume Up/Down: Increase or decrease the loudness of the TVs audio.
Input: Change the input device.
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4
E370VP / E420VP
2
Remote Control
Power/Standby: Turn the TV on or off.
Input: Change the input device.
A/V Controls: Control external device (CEC-enabled devices only).
Info: Display the Info Window.
CC: Open the Closed Captioning menu.
Menu: Display the on-screen menu.
Input
CC
Power/Standby
A/V Controls
Info
Exit: Close the on-screen menu.
Arrow: Navigate the on-screen menu and episode guide.
OK: Select highlighted menu option.
Guide: Display the episode guide (digital channels only).
Back: Go to the previous on-screen menu options.
V Button: Launch the USB photo viewer.
Exit
OK
Menu
Arrow
Channel Up/Down: Change the channel. With each press of the button,
Back
Guide
the channel will increase or decrease by one.
Volume Up/Down: Increase or decrease the loudness of the TV’s audio.
V Button
Mute: Turn the sound off or on. When mute is activated, the
Volume
Up/Down
Channel
Up/Down
TV’s audio is turned off.
Last: Return to the channel last viewed.
Number Pad: Use the number pad to manually enter a channel.
Mute
Last
Dash (-): Use with number pad to manually enter a digital
sub-channel. (For example, 18-4 or 18-5.)
Number Pad
Wide: Switch between display modes.
Wide
Dash (-)
Remote Control
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5
E370VP / E420VP
2
Replacing the Batteries
1. Remove the battery cover.
2. Insert two AAA batteries into the
remote control. Make sure that the (+)
and (-) symbols on the batteries match
the (+) and (-) symbols inside the
battery compartment.
3. Replace the battery cover.
• Use only good quality batteries.
• Inserting the batteries incorrectly may result in cracking or leakage
that may cause a fire or result in injury.
• Dispose of old or dead batteries in accordance with local hazardous
waste regulations.
• Keep batteries away from children and pets.
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6
Connecting Your Devices
3
Your HDTV can be easily connected to an external device:
Connecting Your Devices
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DVD or Blu-Ray player
Video game console
Cable box
Once you have determined the best available connection type on both your
device and the TV, ensure you have the corresponding cable.
To connect a device to the TV:
External antenna
Or other device
1. Ensure both the TV and your device are off.
2. Connect the device and the TV. Use the best available connection. See the
Device Connection Chart on the next page.
Before You Begin
To connect a device to the HDTV:
Ensure each end of the cable is securely connected.
3. Turn the TV on by pressing the Power/Standby button on the remote.
4. Turn your device on.
1. Verify that the device has one of the following types of video ports
available:
5. When you are ready to use your newly connected device, press the INPUT
button on the remote and select the connection type (HDMI, RGB, etc) from
the on-screen menu. Press OK.
6. Check the list of devices/connection types below for special instructions:
HDMI
RGB
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Cable TV (without cable box/directly from wall)
RGB
Make sure the desktop resolution on the PC is set to 1920 x 1080. Set
the Screen Mode to Normal.
Component
RF/Antenna
•
DVD Player with DVI
Connect left (white) and right (red) audio cables to the L and R ports
next to the HDMI ports on the TV.
Composite AV
Required Device Ports
2. Ensure the TV has a matching port available.
3. Ensure you have a cable that matches the available port. For example, if
you are connecting a Blu-ray player with an HDMI port, be sure you have
an HDMI cable.
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7
E370VP / E420VP
3
Select one of the connection types.
Use the cable(s) shown to connect
the TV to your device.
Select One:
HDMI
DIGITAL
BEST
OR
OR
RF/
COAXIAL
DIGITAL /
ANALOG
RGB
ANALOG
BETTER
OR
COMPONENT
ANALOG
OR
COMPOSITE
AV
ANALOG
GOOD
Device Connection Chart
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8
Completing the First-Time Setup
4
The first time you turn on the TV, the Setup App will guide you through each of the
steps necessary to get your TV ready for use.
4. Use the Up/Down Arrow buttons on
the remote to highlight your time zone
and press OK.
Before you begin the first-time setup:
•
Your TV should be installed and the power cord should be connected
•
5. Answer the on-screen questions about
your TV connection using the
Up/Down Arrow and OK buttons on
the remote.
To complete the first-time setup:
1. Press the Power/Standby button on
the remote. The TV powers on and the
Setup App starts.
6. Use the Arrow buttons to highlight
Begin the Channel Scan and press OK.
2. Use the Up/Down Arrow buttons on
the remote to highlight your language
and press OK.
7. When you have finished the channel
scan, highlight Exit to Live TV and
press OK.
3. Use the Arrow Up/Down buttons on
the remote to highlight Home Mode
Setup and press OK.
The First-Time Setup is complete.
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9
Using the On-Screen Menu
5
Your TV features an easy-to-use on-screen menu.
Changing the Input Source
To open the on-screen menu, press the MENU button on the remote.
External devices such as DVD players, Blu-Ray Players, and video game consoles
can be connected to your TV. To use one of these devices with your TV, you must
first change the input source in the on-screen menu.
From this menu, you can:
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Change the input source
Change the screen aspect radio
Set up closed captioning
Activate the sleep timer
Adjust the picture settings
Adjust the audio settings
Change TV settings
To open the Input menu quickly, press the INPUT button on the
remote control.
To change the input device:
1. Press the MENU button on the remote. The on-screen menu is displayed.
Access the help menu
2. Use the Arrow buttons on the remote to highlight the Input icon and press
OK. The Input menu is displayed.
3. Use the Up/Down Arrow buttons on the remote to highlight the input
source you wish to display. Press OK, then press EXIT.
Navigating the On-Screen Menu
To open the on-screen menu, press the
MENU button on the remote.
Use the Arrow buttons to highlight a menu
option, and press the OK button to select
that option.
While navigating the on-screen menu, you can press the BACK
button at any time to return to the previous menu screen. The EXIT
button will close the on-screen menu.
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10
E370VP / E420VP
5
Setting the Screen Aspect Ratio
The TV can display images in five different modes: Normal, Wide, Zoom, Panoramic,
and Stretch. Each mode displays content according to the content’s original format.
Use the table below to determine the best aspect ratio for your content type.
Areas in red will not be visible on your TV screen.
Original
Content
Format
480p/480i (4:3)
720p (16:9)
1080p/1080i (16:9)
RGB (4:3)
RGB (16:9)
Normal
Wide
Zoom
Panoramic
Stretch
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11
E370VP / E420VP
5
Changing the Screen Aspect Ratio
Setting Up Closed Captioning
The TV can display images in four different modes: Normal, Wide, Zoom, and
Panoramic. Each mode displays the picture differently.
Your TV can display closed captions for programs that include them. Closed
captions display a transcription of a program’s dialogue.
To change the screen aspect ratio:
If the program you are viewing is not being broadcast with closed
captions, the TV will not display them.
1. Press the MENU button on the remote.
2. Use the Arrow buttons to highlight the
Wide icon. Press OK.
To activate or deactivate closed captions:
3. Use the Arrow buttons to highlight your desired screen mode and press
1. Press the MENU button on the remote.
OK:
The on-screen menu is displayed.
•
Normal preserves the content’s original aspect ratio. Since the 4:3
aspect ratio is not large enough to fill the TV’s screen, black bars are
added to the left and right of the display image.
2. Use the Arrow buttons on the remote
to highlight the CC icon and press OK.
The Closed Caption menu is displayed.
•
Wide stretches a 4:3 aspect ratio picture to the edges of the screen.
Since the picture is being stretched, the display image may appear
distorted. If the program is already formatted for widescreen viewing
(1.85:1 or 2.35:1), then black bars will appear on the top and bottom of
the display image.
3. Use the Arrow buttons on the remote
to highlight the type of closed captions
you wish to see:
•
Analog Closed Caption for
•
•
Zoom expands images with black bars to fit the screen.
analog (NTSC) TV channels.
Panoramic expands the display image to fill the screen. Images may
appear wider than intended. If you are watching widescreen (1.85:1
or 2.35:1) content, black bars will still appear on the top and bottom
of the display image. This option is only available when the TV is
displaying a 480i/480p source.
•
Digital Closed Caption for
digital (ATSC) TV channels.
4. After highlighting the type of closed
captions you wish to see, use the Left/
Right Arrow buttons on the remote to
select the caption channel you wish to
display, then press EXIT.
•
Stretch expands the display image to fill the screen. Images may
appear wider than intended. If you are watching widescreen (1.85:1
or 2.35:1) content, black bars will still appear on the top and bottom
of the display image. This option is only available when the TV is
displaying a 720p/1080i/1080p source.
Caption channels usually display different languages. For example,
CC1 may display English captions and CC2 may display Spanish
captions.
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12
E370VP / E420VP
5
Changing the Appearance of Digital Closed Captions
Activating the Sleep Timer
Digital closed captions can be displayed according to your preference.
When activated, the TV’s sleep timer will turn the TV off after a set period of time.
To use the sleep timer:
To change the appearance of digital closed captions:
1. From the Closed Caption menu, use
the Arrow buttons to highlight Digital
CC Style.
1. Press the MENU button on the remote.
The on-screen menu is displayed.
2. Use the Left/Right Arrow buttons on
the remote to select Custom, then
press OK. The Digital CC Style menu
appears.
2. Use the Arrow buttons on the remote
to highlight the Sleep Timer icon and
press OK. The Sleep Timer menu is
displayed.
3. Use the Up/Down Arrow buttons on
the remote to highlight the setting you
wish to change, then use the Left/
Right Arrow buttons to change the
setting:
3. Use the Up/Down Arrow buttons
on the remote to highlight Timer
and press OK. The Timers menu is
displayed.
4. Use the Up/Down Arrow buttons
on the remote to highlight the period
of time after which you want the TV
to turn off: 30, 60, 90, 120, or 180
minutes.
•
Caption Style - Choose Auto to
keep default settings or Custom to
manually change each setting.
•
•
Text Size - Adjust the size of the
text.
5. Press OK, then press EXIT.
Color - Change the color of the
text.
•
•
•
•
•
Opacity - Change the transparency of the text.
BG Color - Change the background color.
BG Opacity - Change the transparency of the background.
Window Color - Change the edge color.
Window Opacity - Change the edge type.
4. When you are satisfied with the appearance of the closed
captions, press the EXIT button on the remote.
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E370VP / E420VP
5
Brightness - Adjusts the black level of the picture. When this
setting is too low, the picture may be too dark to distinguish details.
When this setting is too high, the picture may appear faded or
washed out.
Adjusting the Picture Settings
Your TV display can be adjusted to suit your preferences and viewing conditions.
To adjust the picture settings:
Contrast - Adjusts the white level of the picture. When this setting
is too high, the picture may appear dark. When this setting is too
low, the picture may appear faded or washed out. If the setting is
too high or too low, detail may be difficult to distinguish in dark or
bright areas of the picture.
1. Press the MENU button on the remote.
The on-screen menu is displayed.
2. Use the Up/Down Arrow buttons on
the remote to highlight Picture and
press OK. The Picture Settings menu
is displayed.
Color - Adjusts the intensity of the picture colors.
Tint - Adjusts the hue of the picture. This setting is useful in
adjusting the flesh tones in the picture. If flesh appears too orange,
reduce the level of color before adjusting tint.
3. Use the Arrow buttons on the remote
to highlight Picture Mode, then use
the Left/Right Arrow buttons to
change the picture mode:
Sharpness - Adjusts the edge sharpness of picture elements. It can
be used to sharpen non-HD (high definition) content; however, it will
not produce detail that does not otherwise exist.
•
Standard mode sets the various
picture settings to values that
will produce the best picture
in the most cases. This is the
recommended setting.
•
Movie mode sets the picture
settings to values perfect for
watching a movie in a dark room.
•
Game mode optimizes the picture
settings for displaying game
console output.
•
Vivid mode sets the picture settings to values that produce a brighter,
more vivid picture.
•
Football, Golf, Basketball, and Baseball modes optimize the picture
settings for their respective sports. Also try these modes for other
sports.
•
Custom picture mode allows you to manually change each of the
picture settings:
Backlight - Adjusts the LED brightness to affect the overall
brilliance of the picture. This option is not available unless Ambient
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E370VP / E420VP
5
Adjusting the Advanced Picture Settings
Adjusting the Color Temperature
To adjust the advanced picture settings:
Adjusting the color temperature will change the “warmness” or “coolness” of the
white areas of the picture.
1. From the Picture Settings menu, use
the Arrow buttons on the remote to
highlight More, then press OK.
To adjust the color temperature:
1. From the Picture Settings Menu, use
the Arrow buttons to highlight More,
then press OK.
2. Use the Arrow buttons on the remote
to highlight Advanced Picture, then
press OK. The Advanced Picture menu
is displayed.
2. Use the Arrow buttons on the remote
to highlight Color Temperature, then
press OK. The Color Temperature
menu is displayed.
3. Use the Arrow buttons to highlight
the setting you wish to adjust, then
press Left/Right Arrow to change the
setting:
3. Use the Arrow buttons on the remote
to highlight Color Temperature, then
use the Left/Right Arrow buttons to
change the color temperature preset:
•
•
•
Noise Reduction - Diminishes
artifacts in the image caused by
the digitizing of image motion
content. Select Off, Low, Medium,
or High.
•
•
•
•
Normal is optimized for television
viewing.
Cool produces a blue-hued
picture.
Color Enhancement - Reduces
oversaturation of some colors and
improves flesh tones. Select Off,
Normal, Rich Color, Green/Flesh,
and Green/Blue.
Computer optimizes the picture
for use as a PC monitor.
Custom allows you to manually
change each of the color
temperature settings:
Adaptive Luma - Adjusts the average brightness of the picture to
compensate for large areas of brightness. Select Off, Low, Medium,
Strong, or Extend.
Red/Green/Blue Gain - Adjusts the amount of each color in the
display.
•
•
•
Film Mode - Optimizes the picture for watching film. Select Auto or Off.
Backlight Control - Select Off, DCR (Dynamic Contrast Ratio), or OPC.
Red/Green/Blue Offset - Adjusts the position of each color in the
display.
Ambient Light Sensor - The ambient light sensor detects the light
levels in the room and automatically adjusts the backlight for the best
picture. Select Off, Low, Medium, or High.
4. If you want to reset the color temperatures to the factory default settings,
highlight Reset Color Temperature and press OK.
4. When you have finished adjusting the Advanced Picture Settings, press the
EXIT button on the remote.
5. When you have finished adjusting the color temperature, press the EXIT
button on the remote.
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E370VP / E420VP
5
Adjusting the Picture Size and Position
Adjusting the Audio Settings
When displaying an image from the HDMI or RGB input, the size and position of
the display image can be adjusted.
To adjust the audio settings:
To adjust the picture size and position:
1. Press the MENU button on the remote.
The on-screen menu is displayed.
1. Ensure the input is set to HDMI or RGB.
2. Use the Arrow buttons on the remote
to highlight Audio and press OK. The
Audio Settings menu is displayed.
2. From the Picture Settings menu, use the Arrow buttons on the remote to
highlight More, then press OK.
3. Use the Arrow buttons on the remote to highlight Size & Position, then
3. Use the Arrow buttons to highlight
the setting you wish to adjust, then
press Left/Right Arrow to change the
setting:
press OK. The Size & Position menu is displayed.
4. Use the Arrow buttons to highlight the setting you wish to adjust, then
press Left/Right Arrow to change the setting:
•
Balance - Adjusts the loudness of
the audio output from the left and
right speakers.
•
•
•
Auto Adjust - Automatically adjusts display image to optimal size and
position. (RGB input only.)
Horiz. Position - Adjusts the horizontal (left/right) position of the
display image.
•
Lip Sync - Adjusts the synchroni-
zation between the display image
and the accompanying audio
track.
Vertical Position - Adjusts the vertical (up/down) position of the
display image.
•
•
Horizontal Size - Adjusts the width of the display image.
•
•
•
TV Speakers - Turns the built-in
speakers on or off.
Fine Tune - Adjusts the height of the display image. (RGB input only.)
5. When you have finished adjusting the color temperature, press the EXIT
button on the remote.
Equalizer Settings - Adjusts the boost or attenuation of different
frequencies. (This setting is only available when SRS TruSurround HD is
set to Off.) Change the equalizer presets by selecting Flat, Rock, Pop,
Classical, or Jazz. To change the equalizer settings yourself, highlight
EQ Mode and press OK.
Resetting the Picture Settings
To reset the picture settings to the factory default settings:
1. From the Picture Settings menu, use the Arrow buttons to highlight More,
•
Reset Audio Mode - Restores the audio settings to the factory
then press OK.
2. Use the Arrow buttons on the remote to highlight Reset Picture Mode,
then press OK. The TV displays, “Are you sure you want to RESET Picture
Settings to the factory defaults?”
4. When you have finished adjusting the audio settings, press the EXIT button
on the remote.
3. Highlight Yes and press OK.
4. Press the EXIT button on the remote.
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E370VP / E420VP
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Adjusting the Advanced Audio Settings
Resetting the Audio Settings
To adjust the advanced audio settings:
To reset the audio settings to the factory default settings:
1. From the Audio Settings Menu, use the
Arrow buttons to highlight Advanced
Audio, then press OK. The Advanced
Audio menu is displayed.
1. Press the MENU button on the remote. The on-screen menu is displayed.
2. Use the Arrow buttons on the remote to highlight Audio and press OK. The
Audio Settings menu is displayed.
3. Use the Arrow buttons to highlight Reset Audio Mode and press OK. The
TV displays, “Are you sure you want to RESET Audio Settings to the factory
defaults?”
2. Use the Arrow buttons to highlight
the setting you wish to adjust, then
press Left/Right Arrow to change the
setting:
4. Highlight Yes and press OK.
•
SRS StudioSound HD -
5. Press the EXIT button on the remote.
StudioSound HD™ is a feature-rich
surround sound solution which
delivers an immersive surround
sound experience from the TV’s
internal speakers. Additionally,
StudioSound HD completes the
entertainment experience by
maintaining a steady volume
while watching programming and
movies, providing deep, rich bass,
and delivering crisp details and
clear, intelligible dialog. Select
Surround or Standard.
•
SRS TruVolume - TruVolume™
intelligently normalizes volume
fluctuations due to television
commercials or channel changes.
Select On or Off.
•
•
Digital Audio Out - Changes the type of processing for the Optical
output when connected to a home theater audio system. Select Dolby
Digital, PCM, or Off.
Analog Audio Out - Sets the volume control properties for the analog
RCA (red/white) connectors when connected to a home theater audio
system. Select Variable to control the external speakers’ volume
from the TV’s volume controls, or select Fixed to control the external
speakers’ volume from your home theater system controls.
3. When you have finished adjusting the advanced audio settings, press the
EXIT button on the remote.
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E370VP / E420VP
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Scanning for Channels
Changing the TV Settings
Before the TV can detect and display channels and their associated information,
you must scan for channels. A channel scan may also be necessary when the
TV has been moved to an area where different free-to-air broadcast television
channels are available.
Using the TV settings menu, you can:
•
•
•
•
•
•
Set up the TV tuner
Name the TV inputs
Set up parental controls
Change the on-screen menu language
Set the time
This setting is only available when viewing the TV input.
1. Press the MENU button on the remote. The on-screen menu is displayed.
Adjust the CEC settings
2. Use the Arrow buttons on the remote to highlight the Settings icon and
Setting the Tuner Mode
press OK. The TV Settings menu is displayed.
If you are using a device that is connected to the RF input, such as an external
antenna or cable TV connection, you must set the tuner mode.
3. Highlight Auto Channel Scan and
press OK. The auto channel scan
begins.
This setting is only available when viewing the TV input.
4. Wait until the channel scan is 100%
complete. Highlight Done and press
OK.
1. Press the MENU button on the remote. The on-screen menu is displayed.
5. Press the EXIT button on the remote.
2. Use the Arrow buttons on the remote to highlight the TV Settings icon and
press OK. The TV Settings menu is displayed.
3. Use the Arrow buttons on the remote to highlight Tuner Settings and
press OK. The Tuner Settings menu is displayed.
4. Highlight Tuner Mode and press OK. The Tuner Mode menu is displayed.
5. Highlight Antenna or Cable and press OK.
6. Press the EXIT button on the remote.
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E370VP / E420VP
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Adding New Channels
Skipping Channels
Occasionally, you may need to add a new analog channel or add a new range of
channels. You can do this by using the Partial Channel Search and Add Analog
Channel options.
After a channel scan is completed, you may find that some channels are too weak
to watch comfortably. There may also be some channels you do not want to view.
You can remove these channels from the TV’s memory with the Skip Channel
feature.
This setting is only available when viewing the TV input.
To add a range of new channels:
Channels that have been removed with the Skip Channel feature can
still be viewed if the channel is entered using the Number Pad. If
you wish to completely block a channel from being viewed, use the
1. From the Settings menu, highlight Partial Channel Search. The Partial
Channel Search menu is displayed.
To remove a channel:
2. Highlight Scan Mode and select the type of channel you are adding:
1. From the Settings menu, highlight Skip
Channel. The Skip Channel menu is
displayed.
Analog, Digital, or Analog/Digital.
3. Highlight From Channel and enter the channel from which you want to
begin the scan. (Use the Number Pad on the remote to enter the channel.)
2. For each channel you wish to remove,
use the Up/Down Arrow buttons on
the remote to highlight the channel and
press OK. An X appears to the right of
each channel you select.
4. Highlight To Channel and enter the channel to which you want to end the
scan. (Use the Number Pad on the remote to enter the channel.)
5. Highlight Start and press OK. The partial channel search begins.
6. Wait until the partial channel search is 100% complete. Highlight Done and
3. When you have selected all of the
channels you wish to remove, press
the EXIT button on the remote.
press OK.
7. Press the EXIT button on the remote.
To add a single new analog channel:
1. From the Settings menu, highlight Add Analog Channel. The Add Analog
Channel menu is displayed.
2. Highlight Enter Channel # and use the Number Pad on the remote to
enter the number of the channel you are adding.
3. Highlight Add Channel and press OK. The TV scans for the channel.
4. When the TV is done scanning for the channel, press the EXIT button on
the remote.
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E370VP / E420VP
5
Changing the Audio Language
Using the Parental Controls
Some digital free-to-air and cable channels broadcast programs in more than one
language. The TV’s MTS (Multichannel Television Sound) feature allows you to
listen to audio in your preferred language.
The TV’s parental controls allow you to prevent the TV from displaying certain
channels or programs without a password.
Not all programs are broadcast in multiple languages. The MTS
feature only works when the program being viewed is being
broadcast in the language you select.
Accessing the Parental Controls Menu
To access the Parental Controls menu:
1. Press the MENU button on the remote. The on-screen menu is displayed.
To use the Analog MTS feature:
2. Use the Arrow buttons on the remote to highlight the Settings icon and
press OK. The TV Settings menu is displayed.
1. From the Settings menu, highlight
Analog MTS and press OK. The
Analog MTS menu is displayed.
3. Use the Arrow buttons on the remote to highlight Parental Controls and
press OK.
2. Select Mono, Stereo, or SAP
(secondary audio programming). Press
OK.
4. Enter your parental passcode. If you have not set a passcode, enter the
default, 0000. The Parental Controls menu is displayed.
3. Press the EXIT button on the remote.
To use the Digital MTS feature:
1. From the Tuner Settings menu,
highlight Digital MTS and press OK.
The Digital MTS menu is displayed.
2. Select your preferred language:
English, French, or Spanish. Press
OK.
3. Press the EXIT button on the remote.
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E370VP / E420VP
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Enabling or Disabling Program Ratings
Blocking and Unblocking Content by Rating
To manage program content according to its rating, you must enable the Program
Rating feature.
A channel may sometimes broadcast programs that are meant for children, and
at other times broadcast programs that are meant for mature audiences. You may
not want to block the channel completely using a channel lock, but you may wish
to block certain programs from being viewed.
To enable or disable the Program Rating feature:
1. From the Parental Controls menu, highlight Rating Enable and press OK.
When this is the case, you can use the TV’s Rating Block feature to block content
based on its rating.
The Rating Enable menu is displayed.
2. Select On or Off and press OK.
For a list of content ratings and their definitions, visit
Locking and Unlocking Channels
When a channel is locked, it will be inaccessible. Locking a channel is a good way
to prevent children from viewing inappropriate material.
To block or unblock content by its rating:
1. From the Parental Controls menu, highlight the content type you want to
To lock or unlock a channel:
adjust and press OK:
1. From the Parental Controls menu, highlight Channel Locks and press OK.
USA - TV - USA television program broadcasts.
The Channel Locks menu is displayed.
2. Highlight the channel you want to lock or unlock and press OK.
USA - Movie - USA movie broadcasts.
3. When a channel is locked, the Lock icon appears locked. The channel is
CAN - English - Canadian English television program broadcasts.
CAN - French - Canadian French television program broadcasts.
not accessible unless the parental passcode is entered.
4. When a channel is unlocked, the Lock icon appears unlocked. The
channel is accessible.
2. For each rating type you want to block or unblock, use the Up/Down and
Left/Right Arrow buttons on the remote to highlight the rating type and
press OK.
3. When the rating type is blocked, the Lock icon appears locked. Content
with this rating cannot be viewed.
4. When the rating type is unblocked, the Lock icon appears unlocked.
Content with this rating can be viewed.
5. If you want to block all unrated content, highlight Block Unrated Shows
and use the Arrow buttons on the remote to select On.
6. When you are finished adjusting the rating level blocks, press the EXIT
button on the remote.
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E370VP / E420VP
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Changing the Parental Control Passcode
Changing the Names of the Inputs
If you use the parental controls, you should change the passcode to prevent
children from accessing inappropriate material.
To make it easier to recognize the different devices attached to the inputs on your
TV, you can rename the inputs. For example, if you have a DVD player connected
to the Component input, you can rename that input to display “DVD Player”.
1. From the Parental Controls menu, highlight Change PIN and press OK. The
Change PIN menu is displayed.
To change the name of an input:
2. In the New Pin field, use the Number Pad on the remote to enter your new
1. Press the MENU button on the remote.
4-digit parental control passcode.
The on-screen menu is displayed.
3. In the Confirm Pin field, use the Number Pad on the remote to re-enter
2. Use the Arrow buttons on the remote
to highlight the Settings icon and
press OK. The TV Settings menu is
displayed.
your new 4-digit parental control passcode.
4. Write down your new parental control passcode and save it in a secure
location.
3. Use the Arrow buttons on the remote
to highlight Name Input and press OK.
The Name Input menu is displayed.
5. Press the EXIT button on the remote.
Resetting the Content Locks
4. Highlight Input Source and press OK.
Highlight the input you want to rename
and press OK.
To reset the content locks to the factory-default settings:
1. From the Parental Controls menu, highlight RESET LOCKS and press OK.
The TV displays, “Are you sure you want to RESET ALL LOCKS SETTINGS
to the factory defaults?”
5. If you would like to use a preset input
label, highlight Input Labels and press
OK. Highlight the input label you want
to use and press OK.
2. Highlight Yes and press OK.
If you would like to name the input
yourself, highlight the field below Input
Labels and enter your custom label
using the on-screen keyboard and
press OK. (If you would like to use the
on-screen keyboard instead, highlight
Show Keyboard and press OK.)
6. When you have finished naming your input, press the EXIT button on the
remote.
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E370VP / E420VP
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Changing the On-Screen Menu Language
Setting the Time Zone
Your TV can display the on-screen menu in different languages.
To ensure the correct time is displayed when you press the INFO button, set the
TV’s time zone:
To change the on-screen menu language:
To have the TV display the correct time, you must be connected to
the internet via an Ethernet cable or a wireless network.
1. Press the MENU button on the remote.
The on-screen menu is displayed.
2. Use the Arrow buttons on the remote
to highlight the Settings icon and
press OK. The Settings menu is
displayed.
1. Press the MENU button on the remote.
The on-screen menu is displayed.
2. Use the Arrow buttons on the remote
to highlight the Settings icon and
press OK. The Settings menu is
displayed.
3. Use the Arrow buttons on the remote
to highlight Menu Language and
press OK. The Menu Language menu
is displayed.
3. Use the Arrow buttons on the remote
to highlight Time & Local Settings
and press OK. The Time & Local
Settings menu is displayed.
4. Highlight your preferred language
(English, French, or Spanish) and
press OK.
4. Highlight Time Zone and press OK.
5. Press the EXIT button on the remote.
The Time Zone menu is displayed.
5. Highlight your time zone and press OK.
6. Highlight Daylight Savings and press
OK. The Daylight Savings menu is
displayed. Choose On if daylight
savings is in effect, or Off if it is not.
7. Highlight Postal Code. Enter your ZIP code using the keypad on the
remote, then press OK. The ZIP code information is often used by VIA
Apps to give you the most accurate location-based information, such as
weather or news.
8. Press the EXIT button on the remote.
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E370VP / E420VP
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Adjusting the CEC Settings
Using the Help Menu
The CEC function on your TV enables you to control HDMI-connected devices
with the included remote without any additional programming.
You can use the TV’s Help menu to:
•
•
•
Display system information
Reset the TV settings
Not all HDMI devices support CEC. See your device’s user manual
for details.
Restore the TV to its factory
default settings
To enable, disable, or adjust CEC settings:
•
Get guided setup help for the tuner
and network
1. Press the MENU button on the remote. The on-screen menu is displayed.
2. Use the Arrow buttons on the remote to highlight the Settings icon and
Displaying System Information
press OK. The Settings menu is displayed.
To display a summary of the TV settings:
3. Use the Arrow buttons on the remote to highlight CEC Settings and press
1. Press the MENU button on the remote.
OK. The CEC Settings menu is displayed.
The on-screen menu is displayed.
4. Use the Arrow and OK buttons to adjust each setting:
2. Use the Arrow buttons on the remote
to highlight the Help icon and press
OK. The Help menu is displayed.
•
•
CEC Function - To use CEC, you must select Enable.
System Audio Control - When system audio control is on, you can
control your device’s audio using the TV’s remote control.
3. Highlight System Info and press OK.
•
Device Discovery - Use this function to determine if your device is
connected and supports CEC.
4. Use the Up/Down Arrow buttons to
scroll through the system information.
5. Press the EXIT button on the remote.
5. When you are finished reviewing the system information, press the EXIT
button on the remote.
Resetting the TV Settings
To reset the TV’s picture and audio settings:
1. Press the MENU button on the remote. The on-screen menu is displayed.
2. Use the Arrow buttons on the remote to highlight the Help icon and press
OK. The Help menu is displayed.
3. Highlight Reset TV Settings and press OK. The TV displays, “Are you sure
you would like to Restore Defaults? This will erase any custom settings.”
4. Highlight Yes and press OK.
5. Press the EXIT button on the remote.
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E370VP / E420VP
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Restoring the TV to Factory Default Settings
Using Guided Setup
All of the on-screen menu settings can be reset to the factory defaults.
The TV’s Setup App can be used to easily set up the TV tuner or to connect the
TV with your network.
If you restore the TV to the factory default settings, all changes you
have made to the settings will be lost!
To access guided setup:
1. Press the MENU button on the remote. The on-screen menu is displayed.
To restore the TV to its factory default settings:
2. Use the Arrow buttons on the remote to highlight the Help icon and press
OK. The Help menu is displayed.
1. Press the MENU button on the remote. The on-screen menu is displayed.
3. Highlight Start Setup Wizard and press OK.
2. Use the Arrow buttons on the remote to highlight the Help icon and press
OK. The Help menu is displayed.
4. Follow the on-screen instructions. When finished, press the EXIT button on
the remote.
3. Highlight Clear Memory (Factory Default) and press OK.
4. Enter your parental control passcode. If you have not yet set up a parental
passcode, enter the default, 0000.
The TV displays, “Are you sure you would like to Restore Defaults? This will
erase any custom settings.”
5. Highlight Yes and press OK. The TV displays “Memory is being cleared.
The TV will reset shortly.”
6. Wait for the TV to turn off. The TV will turn back on shortly afterward and
the Setup App will begin.
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E370VP / E420VP
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Using the Info Window
The Info Window can be displayed by pressing the INFO button on the remote:
Using the Digital Episode Guide
Your TV features an on-screen digital episode guide. This guide displays program
information broadcast by over-the-air digital television stations as well as the
current time and date.
•
•
•
Press the INFO button one time to display channel and input
information.
Press the INFO button two times to display the program title and
closed captioning information.
To use the digital episode guide, press the GUIDE button on the remote.
Press the INFO button three times to display the program description.
While viewing the digital episode guide, use the Left/Right Arrow buttons to
change the channel.
Current Channel
Date/Time
Previous Channel
Next Channel
Closed Captioning/
Channel Lock
Information
Upcoming Programs
Program Description
Program Title/CC Information
Channel/Input Information
Program Description
Digital Episode Guide & Info Window
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Using the USB Photo Viewer
The USB Media Player allows you to connect a USB thumb drive to your TV and
view photos.
Viewing Photos
To view USB photos on the TV, you must first save your images onto a USB
thumb drive.
Remember:
•
•
•
The USB thumb drive must be formatted as FAT32.
Photos must be saved to the thumb drive in .jpg format.
The player is not designed to play media from external hard drives or
mp3 players.
To play your USB media:
1. Connect your USB thumb drive to the USB port on the side of the TV.
2. Press the MENU button on the remote.
USB Media Player
3. Highlight Media and press OK. The Media Player launches.
4. Use the Arrow buttons to highlight the Photo folder and press OK.
5. Use the Arrow buttons to highlight the file you want to display. Press OK.
Connecting a USB Thumb Drive to the TV
1. Turn the TV off. Connect your USB thumb drive to the USB port on the side
of the TV.
If you have the Slideshow setting on Sequence or Shuffle, a slideshow will
begin.
2. Press the Power/Standby button on the remote or touch the Power
control on the side of the TV to turn it on.
6. When you are finished viewing photos, press the INPUT button to display a
different source.
Do not remove the USB thumb drive while the TV is on. Doing so
may damage the drive.
If the TV is on when you connect your USB thumb drive, the TV will
display, “Do you want to play multimedia content?” Highlight OK
and press OK to start the USB Photo Viewer.
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E370VP / E420VP
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Adjusting the Photo Viewer Settings
The photo viewer can be adjusted according to your preferences.
To adjust the photo viewer settings:
1. While the photo viewer is on screen,
press the MENU button. The settings
menu is displayed.
2. Highlight the menu setting you wish to
adjust and press OK.
•
Slideshow Mode - Determines
the order in which your photos are
displayed during the slideshow.
Select Single, Shuffle, or
Sequence.
•
•
Repeat - When Repeat is set
to On, the slideshow will play
continuously. Select Off or On.
Sort By - Determines the order in
which photos are displayed in the
thumbnail view. Select Photo Date,
File Date, or File A-Z.
•
•
Duration - Determines the interval
between slide transitions. Select a
value between 5 seconds and 32
seconds.
Slideshow Effect - Determines the effect applied to a photo as the
show transitions to the next slide. Select Random, Dissolve, Wipe
Right, Wipe Left, Wipe Up, Wipe Down, Box In, Box Out.
•
•
Thumbnail Size - Determines the size of thumbnails in the photo
viewer. Select Small, Medium, or Large.
Info - When Info is set to On, the photo’s date, time, size, shutter, and
aperature will be displayed on-screen. Select On or Off.
3. When you have finished adjusting the settings, press the BACK button on
the remote.
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E370VP / E420VP
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Selected Photo
Counter
The currently selected
photo is highlighted by a
blue frame.
Displays the currently
selected photo number.
(ex. Number 1 of 12.)
Current File
Displays the currently
selected photo file name.
Shortcut Reminders
Use these remote buttons to
navigate the Photo Viewer.
Photo Viewer Screen
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29
Troubleshooting & Technical Support
A
Products are often returned due to a technical problem rather than due to a
There is no sound.
defect. If you are experiencing a problem when using your TV, try to fix the issue
using this troubleshooting guide.
•
•
•
Press Volume Up on the remote control.
Press the MUTE button on the remote to ensure mute is off.
If, after using this troubleshooting guide, you are still experiencing an issue with
your TV, contact VIZIO’s Support Department. Quality customer support and
service are integral parts of VIZIO’s commitment to service excellence.
16. Ensure the speakers are set to On.
•
•
Ensure no headphones are connected to the TV.
Phone: (877) 698-4946
Check the audio connections of external devices (Blu-ray player,
game console, cable/satellite box) that are connected to the TV.
Fax:
(949) 585-9563
Hours of operation:
Email:
Monday - Friday: 6 am to 9 pm (PST)
Saturday - Sunday: 8 am to 4pm (PST)
•
If you are using an antenna, the signal strength of the channel may be
low. Ensure your antenna is connected securely to the TV and move
the antenna around the room or close to a window for the best signal.
The colors on the TV don’t look right.
•
•
•
Adust the Color and Tint settings in the Picture menu. See Adjusting
The TV displays “No Signal.”
•
Press the INPUT button on the remote control to select a different
input source.
•
If you are using cable TV, satellite, or antenna connected directly to
Check all cables to ensure they are securely attached.
The buttons on the remote aren’t working.
•
•
•
Ensure you are only pressing one button at a time.
There is no power.
Point the remote directly at the TV when pressing a button.
•
•
•
Ensure the TV is plugged into a working electrical outlet.
Replace the remote batteries with new ones. See Replacing the
Batteries on page 5.
Ensure the power cable is securely attached to the TV.
Press the Power/Standby button on the remote or press the Power/
Standby button on the side of the TV to turn the TV on.
The image quality is not good.
•
For the best image quality, view high-definition programs using digital
sources. Connect your devices with HDMI cables.
The power is on, but there is no image on the screen.
•
•
Ensure all cables are securely attached to the TV.
•
If you are using an antenna, the signal strength of the channel may be
low. Ensure your antenna is connected securely to the TV and move
the antenna around the room or close to a window for the best signal.
Ensure all devices are connected correctly. Devices differ; see your
device’s user manual for details.
•
•
Adjust Brightness, Contrast, or Backlight. See Adjusting the Picture
Press the INPUT button on the remote to select a different input
source.
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30
E370VP / E420VP
A
The picture is distorted.
When I change input source, the display image changes size.
•
Nearby electrical devices may be interfering with the TV. Separate the
TV from electrical appliances, cars, or flourescent lights.
•
The TV remembers the viewing mode on each input source. If the
viewing mode on the new input source differs from the one on the
input source you switch from, the difference may be noticable.
•
Ensure all cables are securely attached.
•
The display image does not cover the entire screen.
•
If you are in RGB mode (computer), ensure that H-Size and V-Position
in the on-screen menu are set correctly.
•
If you are using TV, AV1, AV2, or Component with 480i input, press
the WIDE button on the remote to change the screen mode.
The TV has pixels (dots) that are always dark or always lit.
•
Your HDTV is precision-manufactured using an extremely high level
of technology. However, sometimes pixels may not display correctly.
These types of occurences are inherent to this type of product and do
not constitute a defective product.
I see “noise” or static on the screen.
•
When your TV’s digital capabilities exceed a digital broadcast signal,
the signal is up-converted (improved) to match your TV’s display
capabilities. This up-converting can sometimes cause irregularities in
the image.
•
If you are using an antenna, the signal strength of the channel may be
low. Ensure your antenna is connected securely to the TV and move
the antenna around the room or close to a window for the best signal.
When I change input source, the volume changes.
•
The TV remembers the volume level on each input source. If the
volume level on the new input source is higher or lower than the level
on the source you switch from, the difference may be noticable.
•
Use the Volume Up/Down buttons on the remote to adjust the
volume.
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31
Specifications
B
E370VP
37” Class
37.00”
E420VP
42” Class
42.02”
Screen Size:
Diagonal Viewable:
Dimensions w/ Stand:
w/o Stand:
35.13” x 24.54” x 8.33”
35.13” x 22.50” x 1.93”
39.53” x 27.00” x 8.60”
39.53” x 24.98” x 1.93”
Weight w/ Stand:
w/o Stand:
21.40 lbs
20.10 lbs
26.24 lbs
24.03 lbs
TV Type:
Refresh Rate:
Edge Lit LED
60 Hz
Edge Lit LED
60 Hz
Maximum Resolution:
Pixel Pitch:
1920 x 1080
0.4268 x 0.4268
200,000:1
9 ms
1920 x 1080
0.4845 x 0.4845
200,000:1
8 ms
Dynamic Contrast Ratio:
Response Time:
Brightness:
400 nits
3
400 nits
3
HDMI Inputs:
Component Inputs:
1
1
1
1
Composite Inputs:
(Shared with Component)
(Shared with Component)
RF/Coaxial Input:
USB Ports:
1
1
1
1
1
1
RGB Inputs:
(with 3.5mm PC Audio In)
(with 3.5mm PC Audio In)
OSD Language:
Audio Outputs:
English, Spanish, French
English, Spanish, French
Optical Digital (SPDIF), 3.5mm
Optical Digital (SPDIF), Stereo RCA
Number of Speakers
Watts/Channel
2
2
10W
10W
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32
E370VP / E420VP
B
E370VP
SRS StudioSound HD
SRS TruVolume
Yes
E420VP
SRS StudioSound HD
SRS TruVolume
Yes
Simulated Surround:
Sound Leveler:
Ambient Light Sensor:
CSA, CSA-US, FCC Class B
Energy Star, ATSC A/65, EIA/CEA-766-A
CSA, CSA-US, FCC Class B
Energy Star, ATSC A/65, EIA/CEA-766-A
Certification & Compliance:
Voltage Range:
100~240 VAC
@ 50/60Hz
100~240 VAC
@ 50/60Hz
63.2W (Average)
131W (Maximum)
63.4W (Average)
133W (Maximum)
Power Consumption:
Standby Power:
Operating Temperature:
Non-Operating Temperature:
Operating Humidity:
<1W
<1W
32° to 95° F
32° to 95° F
-4° to 140° F
-4° to 140° F
10 - 90% (Relative, Non-condensing)
10 - 70% (Relative, Non-condensing)
10 - 90% (Relative, Non-condensing)
10 - 70% (Relative, Non-condensing)
Non-Operating Humidity:
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33
Limited Warranty
C
maintenance are not covered. This one year limited warranty does not cover
Products sold “AS IS”, “FACTORY RECERTIFIED”, or by a non-authorized reseller.
ON PARTS AND LABOR
Covers units purchased as new in United States and Puerto Rico Only.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR
DESCRIBED ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED
WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET
FORTH ABOVE. VIZIO’S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND
DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER INCLUDING VIZIO’S
NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH
DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT EXCEED THE
PURCHASE PRICE OF THE PRODUCT. VIZIO SHALL NOT BE RESPONSIBLE
FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL
LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL OR
CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS
ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS
OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH
VARY FROM STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE
WITHOUT NOTICE.
VIZIOprovidesawarrantytotheoriginalpurchaserofanewProductagainstdefects
in materials and workmanship for a period of one (1) year of non-commercial usage
and ninety (90) days of commercial use. If a Product covered by this warranty is
determined to be defective within the warranty period, VIZIO will either repair or
replace the Product at its sole option and discretion.
To obtain warranty service, contact VIZIO Technical Support via e-mail:
6:00AM to 9:00PM Monday through Friday and 8:00AM to 4:00PM Saturday and
OBTAINED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER.
Proof of purchase in the form of a purchase receipt or copy thereof is required to
show that a Product is within the warranty period.
Parts and Labor
There will be no charge for parts or labor during the warranty period. Replacement
parts and Products may be new or recertified at VIZIO’s option and sole discretion.
Replacement parts and Products are warranted for the remaining portion of the
original warranty or for ninety (90) days from warranty service or replacement,
whichever is greater.
CHECK WWW.VIZIO.COM FOR THE MOST CURRENT VERSION.
Personal Data
If your VIZIO product is capable of storing personal data and other information, ALL
CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME
IN-HOME AND ALL SHIP-IN WARANTY SERVICE. If this occurs, your product will
be restored to you configured as originally purchased. You will be responsible for
restoring all applicable data and passwords. Recovery and reinstallation of user
data is not covered under this Limited Warranty. In order to protect your personal
information, VIZIO recommends that you always clear all personal information
from the unit before it is serviced, regardless of the servicer.
Type of Service
Defective Products must be sent to a VIZIO service center to obtain warranty
service. VIZIO is not responsible for transportation costs to the service center,
but VIZIO will cover return shipping to the customer. PRE-AUTHORIZATION IS
REQUIRED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER
FOR WARRANTY SERVICE.
Product returns to VIZIO’s service centers must utilize either the original carton
box and shipping material or packaging that affords an equal degree of protection.
VIZIO Technical Support will provide instructions for packing and shipping the
covered Product to the VIZIO service center.
Zero Bright Pixel Defect Guarantee
This policy covers “zero bright pixel” defects for the duration of the limited
“ONE YEAR WARRANTY” on select new product purchases. To determine if
this guarantee applies to your product, refer to the “DETAILS” tab of the model’s
guarantee on the box.
Limitations and Exclusions
VIZIO’s one-year limited warranty only covers defects in materials and
workmanship. This warranty does not cover, for example: cosmetic damage,
normal wear and tear, improper operation, improper voltage supply or power
surges, signal issues, damages from shipping, acts of God, any type of customer
misuse, modifications or adjustments, as well as installation and set-up issues
or any repairs attempted by anyone other than by a VIZIO authorized service
center. Products with unreadable or removed serial numbers, or requiring routine
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34
Legal & Compliance
D
FCC Class B Radio Interference Statement
Caution
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio
frequency energy, and if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
Always use an AC/DC power adapter that is properly grounded. Use the AC cords
listed below for each area.
USA: UL
Canada: CSA
Germany: VDE
UK: BASE/BS
Japan: Electric Appliance Control Act
Open Source Software Notice
Your VIA device may contain GPL executables and LGPL libraries that are subject
to the PL2.0/LGPL2.1 License Agreements. VIZIO offers to provide source code
to you on CD-ROM for a processing fee covering the cost of performing such
distribution, such as the cost of media, shipping and handling upon request made
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
This offer is valid for a period of three (3) years from the date of the distribution of
this VIA device by VIZIO.
4. Consult the dealer or an experienced radio/TV technician for help.
You can obtain a copy of the GPL, LGPL licenses from:
and
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
You can also obtain a copy of gSOAP public license from:
Notice
1. The changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
software on your VIZIO VIA device.
2. Shielded interface cables and AC power cord, if any, must be used in
order to comply with the emission limits.
Permission is hereby granted, free of charge, to any person obtaining a copy of any
such software and associated documentation files (the “Open Source Software”),
to deal in the Open Source Software without restriction, including without limitation
the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell
copies of the Open Source Software, and to permit persons to whom the Open
Source Software is furnished to do so, subject to the following conditions:
3. The manufacturer is not responsible for any radio or TV interference
caused by unauthorized modification to this equipment. It is the
responsibilities of the user to correct such interference.
FCC warning
THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND,
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES
OF ERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONIN-
FRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS
BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN
ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR
IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS
IN THE SOFTWARE.
Changes or modifications not expressly approved by the party responsible for
compliance with the FCC Rules could void the user’s authority to operate this
equipment.
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35
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TRADEMARKS SHOWN ARE THE PROPERTY OF THEIR RESPECTIVE OWNERS. IMAGES USED ARE FOR ILLUSTRATION PURPOSES ONLY. VIZIO,
THE V LOGO, WHERE VISION MEETS VALUE, AND OTHER VIZIO TRADEMARKS ARE THE INTELLECTUAL PROPERTY OF VIZIO INC. PRODUCT
110201ST-NC
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