Vizio Car Video System F20I User Manual

TM  
Dear VIZIO Customer:  
Congratulations on your new VIZIO VMM26 F20I LCD monitor purchase. To get the maximum  
benefit from your monitor, read these instructions before making any adjustments, and retain  
them for future reference. We hope you will experience many years of enjoyment from your  
new monitor.  
For assistance, call (877) 698-4946 or e-mail us at [email protected].  
To purchase or inquire about accessories and installation services for your monitor, visit our  
website at www.VIZIO.com or call toll-free at 888-VIZIOCE (888-849-4623).  
by completing and mailing in your registration card. For peace of mind and to protect your  
investment beyond the standard warranty, VIZIO offers on-site extended warranty service  
plans. These plans give additional coverage during the standard warranty period. Visit our  
website or call us to purchase a plan.  
Write down the serial number located on the back of your monitor.  
__ __ __ __ __ __ __ __ __ __ __ __ __ __  
Purchase Date _____________________  
VIZIO is a registered trademark of VIZIO, Inc. DBA V, Inc.  
HDMI logo and “High-Definition Multimedia Interface” are registered trademarks of HDMI  
Licensing LLC.  
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are  
trademarks of Dolby Laboratories.  
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The exclamation point within an equilateral triangle is intended to alert the user  
to the presence of important operating and servicing instructions in the  
literature accompanying your monitor.  
Do not overload power strips and extension cords. Overloading can result in fire  
or electric shock.  
The power outlet should be installed near your monitor and easily accessible.  
Only power of the marked voltage can be used for your monitor. Any other voltage than  
the specified voltage may cause fire or electric shock.  
Do not touch the power cord during a lightning storm. To avoid electric shock, avoid  
handling the power cord during electrical storms.  
Unplug your monitor during a lightning storm or when it will not be used for long period of  
time. This will protect your monitor from damage due to power surges.  
Do not attempt to repair or service your monitor yourself. Opening or removing the back  
cover may expose you to high voltages, electric shock, and other hazards. If repair is  
required, contact your dealer and refer all servicing to qualified service personnel.  
Keep your monitor away from moisture. Do not expose your monitor to rain or moisture. If  
water penetrates into your monitor, unplug the power cord and contact your dealer.  
Continuous use in this case may result in fire or electric shock.  
Do not use your monitor if any abnormality occurs. If any smoke or odor becomes  
apparent, unplug the power cord and contact your dealer immediately. Do not try to repair  
your monitor yourself.  
Avoid using dropped or damaged appliances. If your monitor is dropped and the housing  
is damaged, the internal components may function abnormally. Unplug the power cord  
immediately and contact your dealer for repair. Continued use of your monitor may cause  
fire or electric shock.  
Do not install your monitor in an area with heavy dust or high humidity. Operating your  
monitor in environments with heavy dust or high humidity may cause fire or electric shock.  
Follow instructions for moving your monitor. Ensure that the power cord and any other  
cables are unplugged before moving your monitor.  
When unplugging your monitor, hold the power plug, not the cord. Pulling on the power  
cord may damage the wires inside the cord and cause fire or electric shock. When your  
monitor will not be used for an extended period of time, unplug the power cord.  
To reduce risk of electric shock, do not touch the connector with wet hands.  
If any of the following occurs, contact the dealer:  
The power cord fails or frays.  
Liquid sprays or any object drops into your monitor.  
Your monitor is exposed to rain or other moisture.  
Your monitor is dropped or damaged in any way.  
The performance of your monitor changes substantially.  
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VIZIO VMM26 F20I User Guide  
Contents  
Important safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2  
Features  
6
Opening the Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Setting Up Your Monitor  
8
Attaching the Stand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Connecting to a Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
HDMI Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
DVI Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
VGA Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Connecting USB Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Adjusting the Height, Tilt, and Swivel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Connecting the Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Wall-mounting your monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Using Your Monitor  
12  
Turning On Your Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12  
Adjusting Monitor Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
OSD Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Maintaining and Troubleshooting  
15  
Maintaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Cleaning the case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Cleaning the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Specifications and Regulations  
17  
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17  
Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
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VIZIO VMM26 F20I User Guide  
Index 19  
VIZIO Limited Product Warranty 20  
VIZIO Return Policy 21  
On-Site Warranty Repair Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Warranty Replacement Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Mail-In Warranty Repair Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23  
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VIZIO VMM26 F20I User Guide  
Features  
Opening the Package  
Your monitor and its accompanying accessories are carefully packed in a cardboard carton that  
has been designed to protect it from transportation damage. After you have opened the  
carton, check that your monitor is in good condition and that all of the contents are included.  
The glass surface can easily be scratched or broken, so handle your monitor gently and never  
place your monitor with the glass facing downwards on a surface without protective padding.  
The package contains:  
Monitor  
Stand assembly  
VGA cable  
DVI cable  
Audio cable  
Power cord  
USB upstream cable  
Front  
1
2
3
4
5
#
Button  
Description  
Touch to scroll up through menus and  
options.  
1
Touch to scroll down through menus  
and options.  
Touch to confirm selections or  
changes.  
2
3
OK  
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#
Button  
Description  
Touch to go to a previous menu or to  
exit the on-screen display (OSD).  
4
Touch to turn your monitor on or off.  
When the VIZIO logo is:  
• White—Monitor is on and  
receiving a video signal.  
5
• Orange—Monitor is on and in  
standby mode.  
• Off—Monitor is turned off.  
Side  
1
2
3
#
Port  
Description  
USB  
Plug USB devices into these ports.  
Plug headphones into this port.  
1
2
3
Headphone  
HDMI-2  
Plug an HDMI device into this port.  
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Back  
7
5
6
2
4
3
1
#
Port  
Description  
Power  
HDMI-1  
DVI  
Connect the power cord to this port.  
1
Connect a computer an HDMI device  
to this port.  
2
3
4
Connect a DVI device to this port.  
Connect a computer with a VGA port  
to this port.  
VGA  
Connect the upstream USB cable to  
your monitor and to a USB port on the  
computer.  
USB IN (upstream)  
5
USB  
Connect a USB device to this port.  
6
7
Connect a computer’s audio to this  
port.  
AUDIO IN  
Setting Up Your Monitor  
Attaching the Stand  
To attach the stand:  
1
Slide the base onto the arm.  
Arm  
Base  
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2
Insert the thumbscrew into the mounting hole on the bottom of the base, then tighten the  
thumbscrew.  
Arm  
Thumbscrew  
3
Lay your monitor screen face-down on a padded surface, such as a towel, then slide the  
arm into the mounting bracket on the back of the screen.  
Screen  
Arm  
4
Insert the thumbscrew into the mounting hole on the back of the arm, then tighten the  
thumbscrew to secure your monitor to the arm.  
Thumbscrew  
Arm  
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5 Snap the cover onto the top of the arm where the thumbscrew is.  
Arm  
Cover  
6
Set your monitor into the upright position.  
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Connecting to a Computer  
Your monitor has several types of ports for connecting a computer. For more information, see  
“Back” on page 8 or “Side” on page 7.  
HDMI Connection  
Warning:  
Make sure that your monitor and the device you are connecting are turned off and the power cords are unplugged.  
To connect a computer using HDMI:  
1
Connect one end of an HDMI cable to the HDMI1 port on the back of your monitor.  
2
Connect the other end of the cable to the HDMI OUT port on the computer.  
DVI Connection  
Warning:  
Make sure that your monitor and the device you are connecting are turned off and the power cords are unplugged.  
To connect a computer using DVI:  
1
Connect one end of a DVI cable to the DVI port on the back of your monitor.  
2
Connect the other end of the cable to the DVI OUT port on the computer.  
VGA Connection  
Warning:  
Make sure that your monitor and the device you are connecting are turned off and the power cords are unplugged.  
To connect a computer using VGA:  
1
Connect one end of a VGA cable to the VGA port on the back of your monitor.  
2
Connect the other end of the cable to the VGA port on the computer.  
Connecting USB Devices  
You can connect USB devices, such as a camcorder, to the USB ports on the side or back of your  
monitor.  
Note:  
You must connect the USB upstream cable to the USB IN (upstream) port on your monitor and to a USB port on a computer. If you do not  
make this connection, the USB ports on your monitor will not work.  
To connect a USB device:  
1
2
3
4
Connect the USB upstream cable to the USB IN (upstream) port on your monitor.  
Connect the other end of the cable to a USB port on the computer.  
Connect a USB cable to a USB port on the side or back of your monitor.  
Connect the other end of the cable to the USB device.  
Adjusting the Height, Tilt, and Swivel  
You can adjust the height and tilt of your monitor’s screen.  
To adjust the height:  
Grasp each side of the screen, then slide the screen up or down.  
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To adjust the tilt:  
Grasp the top and bottom of the screen, then push or pull the top of the screen backward  
or forward.  
To adjust the swivel:  
Grasp each side of the screen, then swivel the screen left or right.  
Connecting the Power Cord  
To connect the power cord:  
1
Plug the power cord into the power connector on the back of your monitor.  
2
Plug the other end of the cord into a power outlet.  
Wall-mounting your monitor  
Wall-mounting kits are sold separately. Follow the manufacturer’s instructions. Wall-mount  
brackets must be VESA 100 compliant.  
Using Your Monitor  
Turning On Your Monitor  
To turn on your monitor:  
1
2
3
4
Make sure that you have connected the power cord to your monitor and a power outlet.  
Press the power button on the front of your monitor. The VIZIO logo lights white.  
Turn on the computer. If your monitor detects no input signal, the VIZIO logo lights orange.  
To turn off your monitor, press and hold the power button for three seconds. A counter  
appears on the screen. When the counter reaches 1, your monitor turns off.  
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Adjusting Monitor Settings  
Your monitor has an on-screen display (OSD) that lets you adjust monitor settings. You monitor  
retains the settings even if you turn it off.  
To adjust monitor settings:  
1
Touch the area above the power button LED indicator. This area lights up with the Auto  
Adjust option selected.  
2
3
Press the or arrow to select the option you want to adjust, then press OK.  
If a submenu opens, press the arrow to select the option you want to adjust, then  
press OK.  
4
5
Press the or arrow to adjust the option, then press OK. If you have selected the wrong  
option, press the  
arrow to return to the previous screen.  
Press the  
arrow once to return to the previous menu, or press the  
until the OSD closes.  
arrow repeatedly  
OSD Options  
You can adjust the following OSD options:  
OSD Option  
Description  
AUTO ADJUST  
LUMINANCE  
Automatically adjusts your monitor for the  
optimal settings. (VGA input only)  
BRIGHTNESS—Adjusts the luminance level of  
the screen.  
CONTRAST—Adjusts the contrast level of the  
screen.  
DRC—Displays a high dynamic contrast ratio.  
AUDIO ADJUST  
Adjusts the volume.  
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OSD Option  
Description  
THEME MODE  
Lets you select a display mode. You can select  
GENERAL, PICTURE, MOVIE, or GAME.  
COLOR SETTING  
SCREEN SETTING  
COLOR TEMPERATURE—Adjusts the screen  
color. A high color temperature has more blue.  
A low color temperature has more red and  
yellow.  
AUTO ADJUST—Automatically adjusts the  
color for the best image.  
VERTICAL POSITION—Moves the screen  
image up or down.  
HORIZONTAL POSITION—Moves the screen  
image right or left.  
CLOCK—Adjusts your monitor’s internal  
sampling clock rate.  
PHASE—Adjusts your monitor’s internal signal  
phase.  
INPUT  
ANALOG—Sets the video input to analog. If  
the video input signal is from an analog device,  
select this option.  
DIGITAL—Sets the video input to digital. If the  
video input signal is from a digital device,  
select this option.  
SYSTEM  
POWER SAVING—Selects the power-saving  
mode. You can select:  
STANDARD—Meets the EPA Energy Star  
power management standards. When you  
turn your monitor on or off or it goes into  
or comes out of standby mode, your  
monitor turns the image on or off  
immediately.  
ADVANCED—Extends the life of the  
backlights by slowly dimming or  
brightening the image when you turn your  
monitor off or on or when it goes into or  
comes out of standby mode.  
We recommend that you set this option to ON.  
DDC/CI—(Display Data Channel/Command  
Interface) Turns the DDC/CI function ON or OFF.  
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Maintaining and  
Troubleshooting  
Maintaining  
Warning:  
To avoid the risk of electric shock or damage to your monitor, make sure that the power cable is unplugged before cleaning your  
monitor.  
Caution:  
Do not use volatile solvents (such as toluene, rosin, alcohol, or benzine) to clean your monitor. These types of chemicals can damage the  
case or screen.  
Cleaning the case  
To clean the case:  
1
Use a soft cloth moistened with a diluted, neutral cleaner (like a liquid dish soap) to wipe  
the case. Make sure that you wring liquid out of the cloth before you wipe to prevent liquid  
from dripping into the case.  
2
Wipe the case with a dry cloth.  
Cleaning the screen  
Caution:  
The screen glass is fragile and can easily break. Do not scrape the screen with a sharp object. Do not press or tap on the screen.  
To clean the screen:  
1
Use a soft cloth moistened with a diluted neutral cleaner (like a liquid dish soap) to wipe  
the screen. Make sure that you wring liquid out of the cloth before you wipe to prevent  
liquid from dripping into the case.  
2
Wipe the screen with a dry cloth.  
Troubleshooting  
If your monitor fails or the performance changes dramatically, check the following  
troubleshooting instructions. If your monitor still fails to perform as expected, contact the  
VIZIO for assistance by calling (877)-698-4946 or e-mail us at [email protected].  
Problem  
Solution  
• Make sure that your monitor is turned on.  
• Make sure that the power cord is securely connected  
to the power outlet.  
• Plug another electrical device (like a radio) into the  
power outlet to make sure that the outlet is  
supplying power.  
No power  
• Make sure that the video cable is connected correctly  
and securely.  
• Make sure that the connected video device is turned  
on.  
Power is on, but the screen is black  
• Adjust brightness and contrast.  
• Move the mouse or press a keyboard key to make  
sure that the computer is not in sleep mode.  
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Problem  
Solution  
• If any colors (red, green, or blue) are missing, check  
the video cable to make sure it is securely connected  
and that no pins on the cable connector are bent or  
broken.  
Wrong or abnormal colors appear  
You see a distorted picture  
• Adjust the color temperature by using the OSD.  
You may be getting interference from electrical  
appliances, cars, motorcycles, or fluorescent lights.  
• Try moving your monitor to a different location.  
• Plug your monitor into a different power outlet,  
preferably on a different circuit than that the  
interfering appliance is connected to.  
Your monitor is manufactured using an extremely high  
level of precision technology. Sometimes some dots  
Your monitor has dots that are always (pixels) on your monitor screen may not display. Pixel  
dark or colored  
defects within industry specifications are inherent to this  
type of product and do not constitute a defective  
product.  
(877) 698-4946  
Fax: (949) 585-9563  
Hours: Monday - Friday: 6am to 9pm  
Saturday - Sunday 8 am to 4pm  
Address:  
39 Tesla, Irvine, CA 92618  
Telephone: (949) 428-2525  
Fax: 949-585-9514  
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Specifications and  
Regulations  
Specifications  
Size  
Pixel/Native resolution  
Color Gamut  
25.5" diagonal  
1920 × 1200  
72%  
Brightness  
300 cd/m2 (typical)  
0.2865 × 0.2865  
16.7 million (6b Bit +Hi-FRC)  
5 ms (typical)  
3 ms  
Pixel Pitch (mm)  
Number of Colors  
Response Time  
Response Time with OD Open (Gray to Gray)  
Contrast Ratio  
1000:1 (typical)  
2000:1  
DCR  
Viewing Angles  
Horizontal angle (L/R): 170°  
Vertical angle (U/D): 160°  
Aspect Ratio  
Monitor Surface Treatment  
Connections and Inputs  
16:10  
Covered glass and high-polish rear cover  
D-sub × 1  
DVI × 1  
HDMI × 2  
Audio in × 1  
Audio out (headphone) × 1  
USB 2.0  
Upstream × 1  
Downstream × 4  
Swivel  
Tilt  
120° / 120°  
-5° / +20°  
Height-Adjustable Range  
Speaker / Audio  
0 mm ~ 110 mm  
Built-in (3W * 2)  
English, French, Spanish  
Yes  
OSD Languages  
Auto Key  
MTBF (hours, exclude lamp)  
Certifications  
50,000 hours  
FCC, UL/cUL, CB  
Yes  
Energy Star Compliant  
RoHS Compliant  
Yes  
Security (Kensington® lock slot)  
Power Consumption (each mode)  
Yes  
Full power: <75W  
Standby mode: <2W  
DC off mode: <1W  
Power Supply Type  
Power Input  
Built-in  
90V ~ 264V  
Wall Mount Bracket  
3.94 inches × 3.94 inches (100 mm × 100 mm)  
Monitor Dimensions (W × H × D)  
24.89 × 18.56 × 9.3 inches (632.1 × 471.5 × 236.2 mm)  
24.89 × 18.56 × 4.16 inches (632.1 × 471.5 × 105.7 mm)  
24.89 × 17.68 × 4.16 inches (632.1 × 449 × 105.7 mm)  
Weight  
Net weight without arm and stand: 21.16 lbs. (9.6 kg)  
Net weight with stand: 25.73 lbs. (11.67 kg)  
Gross weight with packaging: 32.52 lbs. (14.75 kg)  
Temperature  
Operating: 41° ~ 95°F (5° ~ 35°C)  
Storage: -4° ~ 140°F (-20° ~ 60°C)  
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Humidity  
Altitude  
Operating: 20% ~ 80%  
Storage: 5% ~ 90%  
Operating: 12,000 feet  
Storage: 40,000 feet  
Regulations  
FCC warning  
Changes or modifications not expressly approved by the party responsible for compliance with the FCC Rules could void  
the user’s authority to operate this equipment.  
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Index  
ports  
AUX IN  
DVI  
A
H
8
adjusting  
HDMI connection 11  
8
monitor settings 13  
screen height 11  
screen tilt 11  
HDMI-1 port  
HDMI-2 port  
headphone port  
height  
8
7
HDMI-1  
HDMI-2  
headphone  
power  
8
7
7
7
adjusting screen swivel 11  
ANALOG option 14  
AUDIO ADJUST option 13  
AUTO ADJUST option 13, 14  
8
adjusting 11  
USB 7, 8  
HORIZONTAL POSITION option 14  
power connector  
power cord connection 12  
POWER SAVING option 14  
8
AUX IN port  
8
I
INPUT options 14  
B
S
back view  
8
safety instructions  
2
L
BRIGHTNESS option 13  
SCREEN SETTING options 14  
setting up  
side view  
specifications 17  
stand  
attaching  
swivel  
adjusting 11  
SYSTEM options 14  
LUMINANCE options 13  
8
7
C
cleaning  
M
maintaining 15  
cleaning case 15  
cleaning screen 15  
monitor settings  
adjusting 13  
case 15  
screen 15  
8
COLOR SETTING options 14  
COLOR TEMPERATURE option 14  
computer  
AUDIO ADJUST 13  
AUTO ADJUST 13  
COLOR SETTING 14  
INPUT 14  
LUMINANCE 13  
SCREEN SETTING 14  
SYSTEM 14  
connecting 11  
connecting  
T
computer 11  
DVI 11  
HDMI 11  
power cord 12  
USB devices 11  
VGA 11  
THEME MODE option 14  
tilt  
adjusting 11  
troubleshooting 15  
turning on 12  
THEME MODE 14  
CONTRAST option 13  
U
O
USB connection 11  
D
OSD options 13  
USB ports 7, 8  
DDC/CI option 14  
DIGITAL option 14  
DVI connection 11  
P
V
package contents  
6
DVI port  
8
VERTICAL POSITION option 14  
VGA connection 11  
VGA port  
8
F
features  
6
W
front view  
6
wall-mounting 12  
19  
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VIZIO VMM26 F20I User Guide  
VIZIO Limited Product  
Warranty  
VIZIO provides a “ONE-YEAR LIMITED WARRANTY” against manufacturing defects in materials  
and workmanship to the original purchaser of a new VIZIO display purchased from an  
authorized VIZIO U.S. reseller and used in the fifty (50) United States or Puerto Rico.  
VIZIO's Responsibility  
VIZIO displays purchased new from an authorized VIZIO U.S. reseller and that are used in the  
fifty (50) United States or Puerto Rico are warranted to be free from manufacturing defects in  
materials and workmanship for one (1) year from the date of the original retail purchase. If the  
display fails to conform to this limited warranty, VIZIO will, at its option and sole discretion,  
repair or replace the display.  
Labor  
During the one-year limited warranty period, VIZIO will provide, when needed, service labor to  
repair a manufacturing defect. Repairs required on displays which are thirty (30) inches and  
larger generally will be made “on-site” where the display is installed. The determination for  
performing the on-site repair is dependent upon the manufacturing defect and is at VIZIO's  
option and sole discretion. Repairs required on displays which are less than thirty (30) inches  
generally will be performed at a VIZIO service center.  
Parts  
Repairs may be made with new or recertified parts, or the entire unit may be replaced with a  
new or recertified unit, at VIZIO's option and sole discretion. Replacement parts or replacement  
units provided under this limited warranty are warranted for the remaining portion of the  
original warranty period, or for ninety (90) days from warranty service or replacement,  
whichever is later.  
How to Obtain Warranty Service  
To obtain warranty service, contact VIZIO Technical Support via email at  
[email protected], via phone at 877-MYVIZIO (877-698-4946), or via postal mail at VIZIO  
Technical Support, 39 Tesla, Irvine, CA 92618. You must provide the model, serial number, and  
date of purchase. VIZIO Technical Support is available from 6:00AM to 9:00PM Pacific Time,  
Monday through Friday, and 10:00AM to 2:00PM Pacific Time, Saturday and Sunday. Please  
VIZIO reserves the right to assess all warranty claims and to determine if defects or damages  
are covered by this limited warranty. In case of a claim that is not covered by this warranty, you  
will be contacted to determine whether VIZIO should repair the damage for a fee or whether  
the product should be returned to you as received by the service technician or service center.  
Parts and service labor that are VIZIO's responsibility under this limited warranty will be  
provided without charge. All other service is at the customer's expense. VIZIO reserves the  
right to charge the customer for any service call for anything not covered by this limited  
warranty. Before you ask for warranty service, please review your User Manual. You may avoid a  
service call and a service charge.  
Please refer to the reverse side of this page for additional information regarding how to obtain  
warranty service.  
PLEASE DO NOT RETURN YOUR UNIT TO VIZIO WITHOUT PRIOR AUTHORIZATION.  
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VIZIO VMM26 F20I User Guide  
Not Covered  
This limited warranty does not cover the following: cosmetic defects; damage, malfunctions or  
failures resulting from shipping or transit, improper or faulty installation, abuse, operation  
contrary to furnished instructions, operation on incorrect power supplies, products not  
supplied by VIZIO, modification, alteration, improper servicing or tampering; damage from fire,  
water, lightning, power surges, abnormal environmental conditions or other acts of nature;  
normal wear and tear; unsatisfactory visual or audio performance not caused by a  
manufacturing defect; or displays with a missing or unreadable serial number. Operation of the  
display for commercial purposes or in applications or uses for which the display is not intended  
is not covered by this limited warranty. "Image Sticking", caused by static images on the screen  
for extended periods and or excessive brightness and contrast levels, is not covered by this  
limited warranty. Installation, removal, transportation and reinstallation of a display, and  
routine maintenance and cleaning, are not covered by this limited warranty.  
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY  
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND  
FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF  
TIME SET FORTH ABOVE. VIZIO'S TOTAL LIABILITY FOR ANY AND ALL LOSSES AND DAMAGES  
RESULTING FROM ANY CAUSE WHATSOEVER, INCLUDING VIZIO'S NEGLIGENCE, ALLEGED  
DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT,  
SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE DISPLAY. VIZIO SHALL NOT BE  
RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR  
OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW  
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR  
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR  
EXCLUSIONS MAY NOT APPLY TO YOU.  
This warranty gives you specific legal rights, and you may also have other rights, which vary  
from state to state. This is the only warranty applicable; no one is authorized to extend or  
modify it or to grant any other warranty on VIZIO's behalf.  
Owner's Responsibility  
To ensure warranty service, keep the dated bill or sales receipt as evidence of the purchase date  
and location. This limited warranty applies only to original purchaser and is non-transferable.  
Note:  
Warranty service conditions are subject to change. For the latest Warranty Terms and Conditions and additional information regarding  
VIZIO Return Policy  
VIZIO's return policy allows for products purchased directly from VIZIO to be returned by the  
original purchaser during the initial thirty (30) day period following the date of purchase. A  
VIZIO return authorization number must first be obtained as provided below. The refund will  
be the purchase price actually paid by the purchaser less a ten percent (10%) restocking fee per  
each item returned. Shipping and handling are not refundable.  
The return authorization number must first be obtained from VIZIO's Customer Service by  
emailing [email protected] or by calling 949-428-2525, 6:00AM to 9:00PM Pacific  
Time, Monday through Friday, and 10:00AM to 2:00PM Pacific Time, Saturday and Sunday.  
Please note that holiday hours may vary. For up to date information, please visit  
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VIZIO VMM26 F20I User Guide  
Products must be returned to the address specified by VIZIO Customer Service and must be  
shipped in the original packaging, with freight prepaid to VIZIO, and must be received in new  
and unused condition. The return authorization number must be included in the packaging.  
VIZIO reserves the right to assess fees for any damaged or missing parts in addition to the ten  
percent (10%) restocking fee.  
Return authorization numbers are valid for only fifteen (15) days from issuance. The customer is  
responsible for and must prepay all shipping charges and shall assume all risk of loss or  
damage to the product while in transit to VIZIO. If the product is returned to VIZIO (i) without a  
VIZIO return authorization number, and/or (ii) beyond the fifteen (15) day period, and/or (iii)  
without proper packaging, VIZIO retains the right to refuse delivery of such return or may  
return the unit to the customer at the customer's expense and with no refund issued. This  
return policy does not apply to defective products. Please read VIZIO's Limited Product  
Warranty for warranty terms and conditions.  
On-Site Warranty Repair Procedure  
On-Site Warranty Repair generally is performed on repairable displays which are 30 inches and  
larger.  
If VIZIO Technical Support determines that a problem with a display unit may be within the  
terms and conditions of the VIZIO Limited Product Warranty and that an on-site repair may be  
performed, the customer will be provided with an on-site repair authorization number and  
on-site repair instructions. The determination for performing the on-site repair may be  
dependent upon the manufacturing defect and is at VIZIO's option and sole discretion. Proof of  
purchase is required to confirm the product is within the one-year limited warranty period and  
meets the terms and conditions of the VIZIO Limited Product Warranty.  
On-site repair service is requested through VIZIO's third-party service provider. After VIZIO  
provides the customer with the on-site repair (OSR) authorization number, the third-party  
service provider will contact the customer and will schedule the repair at the customer's  
location. The total approximate time for the repair process, which includes the repair diagnosis,  
dispatching the technician, shipping the replacement part(s), and arranging the appointment  
with the customer, is completed within approximately 3 to 5 business days, pending  
availability of these factors.  
If it is determined the product can not be repaired on-site, the customer will be required to ship  
the unit to VIZIO's service center, per the below warranty replacement procedure.  
VIZIO is not responsible for the de-installation or re-installation of the product. However, some  
standard installation may be performed during the on-site repair, at VIZIO's option and sole  
discretion. Please read VIZIO's Limited Product Warranty for warranty terms and conditions.  
Warranty Replacement Procedure  
Warranty Replacement generally is performed on displays which are determined to be  
economically unrepairable.  
If VIZIO Technical Support determines that a problem with a display unit may be within the  
terms and conditions of the VIZIO Limited Product Warranty and that a repair is not  
economically possible, based on certain manufacturing defects in materials and/or  
workmanship, and/or at VIZIO's option and sole discretion, the customer will be provided with  
a return authorization number and replacement instructions. Proof of purchase is required to  
confirm the product is within the one-year limited warranty period and meets the terms and  
conditions of the VIZIO Limited Product Warranty.  
For displays forty-two inches (42") and larger, VIZIO will generally cover the transportation  
charges to perform an on-site swap of the original unit with the replacement unit. For displays  
under forty-two inches (42"), the customer is responsible for the transportation charges to  
VIZIO's service center. VIZIO will be responsible for the return transportation charges from the  
service center to the customer. Please read VIZIO's Limited Product Warranty for warranty  
terms and conditions.  
22  
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VIZIO VMM26 F20I User Guide  
Mail-In Warranty Repair Procedure  
Mail-In Warranty Repair generally is performed on displays which are smaller than 30 inches.  
If VIZIO Technical Support determines that a problem with a display unit may be within the  
terms and conditions of the VIZIO Limited Product Warranty and that a mail-in repair may be  
performed, the customer will be provided with a return authorization number and mail-in  
repair instructions. Proof of purchase is required to confirm the product is within the one-year  
limited warranty period and meets the terms and conditions of the VIZIO Limited Product  
Warranty.  
The customer will be provided with instructions for packing and shipping the unit to the VIZIO  
service center. The original carton box and packing material, or an equivalent as designated by  
VIZIO, must be utilized. The cost of shipping to VIZIO's service center is at the customer's  
expense. After the product is repaired and tested, the VIZIO service center will ship the unit  
back to the customer at VIZIO's expense. VIZIO is not responsible for the de-installation or  
re-installation of the product. Please read VIZIO's Limited Product Warranty for warranty terms  
and conditions.  
PLEASE DO NOT RETURN YOUR UNIT TO VIZIO WITHOUT PRIOR AUTHORIZATION.  
23  
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