VIZIO
QUICK START GUIDE
Models: M501d-A2, M551d-A2, & M651d-A2
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You may experience discomfort while watching 3D content. You may feel symptoms
of eye strain, vision fatigue, color or depth distortion, motion sickness, nausea, dizziness,
disorientation, or other discomforts. If you experience any of these symptoms, stop
watching and take a break for at least thirty minutes before resuming. If the symptoms
are severe or continue even after you have stopped watching 3D content, consult a
doctor.
Take care to monitor children’s watching of 3D content. Children (including teenagers)
may be more at risk of experiencing discomfort while watching 3D content and less
likely to report symptoms. Monitor children’s 3D content viewing and watch for signs of
discomfort.
Some viewers may be susceptible to epileptic seizures or strokes when viewing 3D
images, even if those conditions have not been previously diagnosed. If you or anyone
in your family has a history of seizures or strokes, or if you have any other reason to think
you or someone under your supervision may be susceptible to epileptic seizures or
strokes, consult a doctor before watching 3D content.
Even if you do not experience any of the above symptoms, take regular breaks from
watching 3D content.
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DO YOU HAVE QUESTIONS?
LET US HELP!
YOUR PRODUCT INCLUDES FREE LIFETIME TECH SUPPORT
The VIZIO support team is highly
trained and is based in the
United States.
We can help with:
• New Product Setup
• Connecting Your Devices
• Technical Problems
• And More
Phone: (877) 878-4946 (TOLL-FREE)
Email: techsupport@VIZIO.com
Hours of operation:
Monday - Friday: 5 am TO 9 pm (pST)
Saturday - Sunday: 8 am TO 4 pm (pST)
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We speak English • Se habla Español • Nous parlons Français
PACKAGE CONTENTS
INPUT
LIST
EXIT
MENU
INFO
BACK
VOL
GUIDE
CH
3D
1
4
7
2
5
8
0
3
6
9
ENTER
VIZIO LED HDTV with Stand
Remote Control
and Batteries
4 x M5 14mm
Phillips Screws
4 x M6 18mm
Phillips Screws
This Quick Start Guide
Theater 3D Glasses
Glasses may vary slightly from those shown.
Power Cord
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INSTALLING THE BASE
1
It is recommended that two people take
part in the base installation.
Align the Neck piece with the Base.
Use a Phillips screwdriver to insert and tighten
the four(4) included M5 x 14mm Phillips screws
into the holes on the bottom of the Base.
Place the TV screen-down on a clean, flat
surface. To prevent scratches or damage
to the screen, place the TV on a soft
surface, such as a blanket.
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2
Align the Stand with the back of the TV. Use a Phillips screwdriver to insert
and tighten the four(4) included M6 x 18mm Phillips screws into the holes
on the back of the TV.
When you are finished, place the TV on a stable, level surface.
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USING THE REMOTE
APP LAUNCHER
Quickly launch the pictured app.
INPUT
Change the currently-displayed
input.
INPUT
POWER
Turn TV on or off.
A/V CONTROLS
Control USB media player.
MENU
Display the on-screen menu.
LIST
MENU
INFO
INFO
EXIT
Display the info window.
EXIT
Close the on-screen menu.
ARROW
Navigate the on-screen menu.
OK
Select the highlighted option.
GUIDE
Display the info window.
BACK
VOL
GUIDE
BACK
V BUTTON
Open the V.I.A. Plus dock.
Go to the previous on-screen menu.
VOLUME UP/DOWN
Increase or decrease loudness
of the audio.
CH
CHANNEL UP/DOWN
Change the channel.
3D
MUTE
3D
Turn the audio off or on.
Turn on the 3D mode.
WIDE
LAST
Change the display mode.
1
2
5
8
0
3
6
9
Return to the channel last
viewed.
HOT KEYS
Perform functions within an
on-screen menu or app.
4
7
DASH
ENTER
Use with number pad to
manually enter a digital
sub-channel.
NUMBER PAD
Manually enter a channel.
(For example, 18-4 or 18-5.)
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FIRST-TIME SETUP
1
2
Back of TV
Ethernet
Cable
Coaxial
Cable
Connect the power cord to the back of the TV.
Plug the power cord into an electrical outlet.
If you have an external antenna, cable
connection extending from a wall outlet, or
a cable box, connect it to the TV with a RF/
Coaxial Cable.
If you have a high-speed Internet connection,
connect an Ethernet cable from your modem/
router to the back of the TV as shown.
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3
4
Remove the battery cover by pressing gently
on the back cover and sliding away from
the remote.
Turn the TV on by pressing the Power Button on
the remote.The Setup App is displayed.
Use the Arrow Buttons on the remote to highlight
Insert the included batteries.
Home Use and press OK.
Gently slide the battery cover back into place.
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5
6
Use the Arrow buttons on the remote to select
Press and Hold the red Record button and
your preferred language and country
green hot key button for 5 seconds to pair the
and press OK.
Wi-Fi Direct remote.
Use the Up/Down Arrow buttons to highlight
Begin Activation and press OK.
Follow the on-screen instructions to complete
the First-time setup.
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VIEWING THE ON-SCREEN USER MANUAL
1
2
INPUT
VIZIO
TV SETTINGS
Picture
MENU
Button
LIST
EXIT
MENU
INFO
Audio
Timers
Network
Tuner
CC
BACK
VOL
GUIDE
Closed Captions
Devices
System
CH
Guided Setup
User Manual
User
Manual
3D
1
4
7
2
5
8
0
3
6
9
ENTER
Press the MENU Button on the Remote Control
Highlight User Manual and press OK.
to display the TV SETTINGS menu.
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LCD HDTV WITH VIZIO INTERNET APPS®
USER MANUAL
USE YOUR REMOTE
PAGE NUMBER
1 OF 53
Previous Page
To skip to page, use
Number Pad,
then press OK.
Next Page
Menu Open TV Menu
Table of Contents
Installing the TV
Controls and Connections
Connecting your Devices
Completing the First-Time Setup
Using the On-Screen Menu
Using the USB Media Player
Using VIZIO Internet Apps
How to View 3D
Troubleshooting & Technical Support
Specifications
Limited Warranty
Legal & Compliance
INPUT
Press the EXIT Button to exit the on-screen User Manual.
LIST
EXIT
MENU
INFO
Use the Up and Down Arrow Buttons to select the chapter you want
to view.
Use the Left and Right Arrow Buttons to browse through the pages
in each chapter.
BACK
GUIDE
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CONNECTING YOUR DEVICES
Red
Red
White
Red
White
Blue
Yellow
Green
Match colored connectors
to colored ports.
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BACK OF TV
Choose ONE connection type for each device.
(Cables are not included.)
Commonly-Connected
Devices:
AV CABLE
• ANALOG
• VIDEO (480i)*
Red
GOOD
• STEREO AUDIO
White
Yellow
Cable or Satellite Boxes
Blu-ray™ or DVD Players
Match colored connectors
to colored ports.
Red
COMPONENT CABLE
• ANALOG
• HD VIDEO (1080i)*
• STEREO AUDIO
White
BETTER
Red
Blue
Green
HDMI CABLE
• DIGITAL
• HD VIDEO (1080p)*
• HD AUDIO
BEST
Game Consoles
* Maximum Resolution
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CONNECTING TO THE INTERNET WITH WIFI
1
2
Press the MENU Button to display the TV Settings menu.
Use the Arrow Buttons to highlight Guided Setup and
press OK.The GUIDED SETUP menu is displayed.
If you have already set up a wireless
connection during the first-time setup, you
can skip this section.
Highlight Network Setup and press OK.The Network
Setup guide is displayed.
To connect to a wireless network you will need:
Wireless Router
High-speed Internet connection
SSID (Wireless network name)
Network Password
VIZIO
GUIDED SETUP
VIZIO
TV SETTINGS
Remote Setup
Tuner Setup
Picture
Audio
Device Setup
Network Setup
Timers
Network
For streaming video, your internet connection speed
should be 1.5mbps or higher. If you don’t know how fast
your connection speed is, contact your Internet Service
Provider (ISP).
Tuner
CC
Closed Captions
Devices
System
Guided Setup
User Manual
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3
Highlight the name of your wireless network (this is the network’s SSID) and press OK.
If you do not see your SSID, you will need to enter it manually. For more information, see the TV’s User Manual.
Using the on-screen keyboard, enter your network’s password, then highlight Connect and press OK.
If you are having trouble connecting to your network, check your router placement. It should be in
a place with minimal structural interference like walls or large metal objects, and away from any
other devices that are broadcasting at 2.4GHz.
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HOW TO VIEW 3D
A.
B.
C.
You will need:
3D-ready Player + Media*
(Blu-ray™, Game Console, etc.)
VIZIO Theater
3D Glasses
3D-ready
HDMI cable*
For the best 3D experience, try to view
the TV straight-on, as shown here. Do
not view the TV at an extreme angle, as
some of the 3D effect will be lost. Sit at
least 8 feet from the TV.
eet
8 F
A.
C.
B.
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*Sold Separately Sound Bar is sold separately
VIZIO RECOMMENDS
BRING HOME THE
MOVIE THEATER EXPERIENCE
42”5.1 HOME THEATER SOUND BAR WITH WIRELESS SUB & SATELLITE SPEAKERS
For the pinnacle of surround sound immersion and convenience, the VIZIO S4251w 5.1 Sound Bar sets the
bar exceptionally high. Designed to fit any medium to large sized HDTV, this sound bar comes with a wireless
subwoofer, rear satellite speakers and is packed with the latest in Dolby and DTS audio technology. Bluetooth
connectivity lets you stream your music wirelessly letting you turn any room into the ultimate home theater.
This Product Sold Separately
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VIZIO RECOMMENDS
VIZIO XCH508 8FT HIGH SPEED HDMI® CABLE – EXTREME SLIM SERIES
Keep a low profile with the 8ft High Speed HDMI® Cable – Extreme Slim Series. Ideal for ultra-thin HDTVs, its
built-in smart chip provides picture perfect HD video, 3D and superior audio at up to 10.2 Gbps.This all-in-one
cable also supports advanced 7.1 surround sound and audio return channel, eliminating the need for
additional cables.
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HELP TOPICS
•
•
The on-screen menu has guided setup.Press MENU,then select Guided Setup.Select the type of setup
you need and press OK.The Setup App will begin.
To reset the TV to factory defaults,press MENU > System > Reset & Admin > Reset TV to Factory Defaults.
Enter your parental passcode then select Reset.Remember that all of your settings will be lost!
How do I return to the
Setup App?
There is a picture, but
there is no sound.
•
•
•
Press the VOLUME UP button on the remote.
Press the MUTE button on the remote to ensure that mute is off.
Press MENU, then select Audio. Be sure TV Speakers is set to On.
The TV displays
“No Signal.”
•
•
Be sure your connected devices are turned on.
Press the INPUT button on the remote and select the input to which your device is connected
(HDMI-1, HDMI-2, Comp, etc).
There are black/gray bars
on the top/bottom/sides
of the screen.
•
•
Note that some television channels add black bars to the picture.
Set the TV to Wide or Zoom mode. Press the Wide button and highlight Wide or Zoom and
press OK.
•
•
Adjust the video settings of your external device
Be sure the power cord is securely connected to the AC socket on the TV and to a working
electrical outlet.
There is no power.
•
•
Press the POWER button on the remote or on the side of the TV.
If the above steps do not work, try plugging the power cord into a different outlet.
•
•
•
Be sure your TV is connected to an Internet connection.
Restart the App by pressing the EXIT button to close the App, then open the App.
Reboot your TV by pressing the POWER button on the remote, then turn it back on.
The V.I.A.App is
not working.
•
•
•
•
If you are using an Ethernet cable, ensure it is securely connected to your router/modem and the TV.
If you are connecting wirelessly, try repositioning your router for the best connection.
Turn off all devices. Restart your router/modem.
I am having trouble
connecting to
my network.
Try to use another internet-connected device. If it is not working, call your Internet Service Provider (ISP)
•
•
•
Make sure the batteries are properly inserted matching the - and + symbols.
The remote is
not responding.
Replace the batteries with fresh ones.
ENTER
Reset the remote: Press and hold the Fast-Forward
and Enter
buttons for 10 seconds.
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LEGAL
/
COMPLIANCE
FCC Class B Radio Interference Statement
NOTE:This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules.These
limits are designed to provide reasonable protection against harmful interference in a residential installation.This equipment generates, uses
and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Notice
The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this equipment.It is the responsibili-
ties of the user to correct such interference.
FCC warning
Changes or modifications not expressly approved by the party responsible for compliance with the FCC Rules could void the user’s authority to
operate this equipment.
Caution
Always use an AC/DC power adapter that is properly grounded. Use the AC cords listed below for each area.
USA: UL
Canada: CSA UK: BASE/BS
Other
Image(s) used under license from Shutterstock.com
Germany:VDE
Japan: Electric Appliance Control Act
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LIMITED WARRANTY
ON PARTS AND LABOR
center.Products with unreadable or removed serial numbers,or requiring routine
maintenance are not covered. This one year limited warranty does not cover
Products sold“AS IS”,“FACTORY RECERTIFIED”, or by a non-authorized reseller.
Covers units purchased as new in United States and Puerto Rico Only.
VIZIO provides a warranty to the original purchaser of a new Product against
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED
ABOVE. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MER-
CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED IN
DURATION TO THE PERIOD OF TIME SET FORTH ABOVE.VIZIO’S TOTAL LIABILITY FOR
ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER
INCLUDING VIZIO’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS,
WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT, SHALL IN NO EVENT
EXCEED THE PURCHASE PRICE OF THE PRODUCT.VIZIO SHALL NOT BE RESPONSIBLE
FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST
REVENUE OR LOST PROFITS,OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES.
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS OR THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS,
WHICH VARY FROM STATE TO STATE. THIS WARRANTY IS SUBJECT TO CHANGE
WITHOUT NOTICE.
defects in materials and workmanship for
a
period of one (1) year of
non-commercial usage and ninety (90) days of commercial use. If a Product
covered by this warranty is determined to be defective within the warranty period,
VIZIO will either repair or replace the Product at its sole option and discretion.
To obtain warranty service, contact VIZIO Technical Support via e-mail:
[email protected] or via phone at 877 MY VIZIO (877.698.4946) from
5:00AM to 9:00PM Monday through Friday and 8:00AM to 4:00PM Saturday
OBTAINED BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER. Proof of
purchase in the form of a purchase receipt or copy thereof is required to show
that a Product is within the warranty period.
Parts and Labor
There will be no charge for parts or labor during the warranty period.
Replacement parts and Products may be new or recertified at VIZIO’s option
and sole discretion. Replacement parts and Products are warranted for the
remaining portion of the original warranty or for ninety (90) days from warranty
service or replacement, whichever is greater.
CHECK WWW.VIZIO.COM FOR THE MOST CURRENT VERSION.
Personal Data
Type of Service
If your VIZIO product is capable of storing personal data and other information,
ALL CONTENTS AND INFORMATION WILL BE DELETED IN THE COURSE OF SOME
IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will be
restored to you configured as originally purchased. You will be responsible for
restoring all applicable data and passwords.Recovery and reinstallation of user
data is not covered under this Limited Warranty.In order to protect your personal
information, VIZIO recommends that you always clear all personal information
from the unit before it is serviced, regardless of the servicer.
Defective Products must be sent to a VIZIO service center to obtain warranty
service.VIZIO is not responsible for transportation costs to the service center, but
VIZIO will cover return shipping to the customer.PRE-AUTHORIZATION IS REQUIRED
BEFORE SENDING ANY PRODUCT TO A VIZIO SERVICE CENTER FOR WARRANTY
SERVICE.
Product returns toVIZIO’s service centers must utilize either the original carton box
and shipping material or packaging that affords an equal degree of protection.
VIZIO Technical Support will provide instructions for packing and shipping the
covered Product to the VIZIO service center.
Zero Bright Pixel Defect Guarantee
This policy covers “zero bright pixel” defects for the duration of the limited
“ONE YEAR WARRANTY” on select new product purchases. To determine if this
guarantee applies to your product, refer to the “DETAILS” tab of the model’s
guarantee on the box.
Limitations and Exclusions
VIZIO’s one-year limited warranty only covers defects in materials and
workmanship. This warranty does not cover, for example: cosmetic damage,
normal wear and tear, improper operation, improper voltage supply or power
surges,signal issues,damages from shipping,acts of God,any type of customer
misuse, modifications or adjustments, as well as installation and set-up issues
or any repairs attempted by anyone other than by a VIZIO authorized service
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© 2013 VIZIO INC.ALL RIGHTS RESERVED.
130807OC-A
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