Vita Mix Blender 120 VAC Models User Manual

F O O D S E R V I C E  
Owner’s Manual  
Read And Save These Instructions  
TM  
Touch and Go  
®
Blending Station  
High Performance Commercial Blender  
120 VAC Models  
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14. WARNING: When processing hot liquids:  
• The 2-part latching lid must be securely in place. This allows steam  
to escape naturally, and will prevent the lid from coming off when  
the machine is turned on.  
• Use caution with hot liquids. Spraying from under the lid plug can  
occur, or escaping steam may cause scalding.  
• Do not process hot liquids with the non-latching lid.  
15. Display window area will scratch when contacted with a scouring pad or  
sharp object. Use a soft cloth to wipe the control panel area clean.  
SAVE THESE INSTRUCTIONS  
Enjoy the safety of this grounded appliance. The Blending Station® U.S.  
power cord comes equipped with a three-prong (grounding) plug which  
mates with a standard three-prong wall outlet (Figure A).  
Adapters (Figure B) are available for two-prong outlets. Do not cut or  
remove the third (ground) prong from the plug or power cord.  
Consult your electrician if you are not sure if the wall outlet is grounded  
through the building wiring. With a properly grounded two prong wall outlet,  
ground the Blending Station by attaching the tab on the adapter to the wall  
outlet cover by means of the screw in the center of the cover (Figure B).  
THREE PRONG  
ADAPTERS  
ARE NOT TO  
BE USED IN  
CANADA.  
Figure A  
Figure B  
3
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ontrol Panel  
C
Display Window  
Speed Control  
Start/Stop  
Six Factory Pre-Set  
Programs  
Owner Controls  
High/Low Pulse  
TM  
®
Touch a nd Go Blending Sta tion  
ON/OFF switch - Located on the side of the Motor Base the ON/OFF  
switch controls the power to the machine. With the machine plugged in,  
switch the machine to ON to ready the machine for blending.  
START/STOP button - Pressing START/STOP once starts and runs the  
machine and turns the blades. Press the START/STOP button again to  
stop the machine and the blades. (NOTE: Pressing one of the PRE-SET  
PROGRAM buttons, while the motor is running, will also stop the machine.)  
SPEED CONTROL button - Press the button to gradually increase the  
speed of the blades in increments of 1%, up to 100%. Press the button  
to gradually decrease the speed of the blades in increments of 1%, down  
to 7%. SPEED CONTROL is used to set the blending speed of the PULSE  
buttons (See Instructions, pg.15) and the START/STOP button (See  
Instructions, pg. 16). NOTE: These settings will reset if the power is shut off.  
PRE-SET PROGRAM buttons - These buttons, numbered 1 thru 6, are  
pre-programmed blending cycles designed for the most commonly made  
drinks. Depending on the viscosity of the drink you are creating, pressing  
one of the six PRE-SET PROGRAM buttons will run the machine for a  
full cycle. The machine will stop by itself when the cycle is complete.  
A cycle varies in speed and length, see the Instructions on page 14 for  
a complete description of the range of each PRE-SET button.  
4
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Due to the difference of recipes, your results may vary.  
See page 6 for information on Custom Programming these six buttons.  
DISPLAY WINDOW - This area depending on what button is pressed,  
displays a variety of operation messages. A ‘Ready’  
READY  
message appears when there is power to the machine.  
OWNER CONTROLS - A control panel accessible by pressing the Vita-Mix logo.  
Press once to reveal the mode message. Press button  
1 then 6 within five seconds to continue. Once the correct  
MODE  
code is entered the display will indicate the motor  
temperature (Norm, Warm, Hot), a usage count and a  
total. The ‘count’ is a machine usage total and can be  
TEMP COUNT TOTAL  
NORM  
25  
100  
reset. This can be used to keep a count of the number  
of drinks sold in a week, day or even an hour. To clear,  
press and hold the START/STOP button for 5 seconds.  
The ‘total’ keeps track of the machine usage, including  
production and testing, and cannot be cleared.  
Press twice to reveal the name of the program control-  
ling the PRE-SET buttons. If you are using the factory  
settings this will read VITA-MIX BASIC PROGRAM.  
• Press a third time to reveal an option to reset the  
PRE-SET buttons to the original factory settings.  
Press a fourth time to exit and continue blending.  
VITA-MIX BASIC  
PROGRAM  
4 TO OVERWRITE  
CURRENT PROGRAM  
HIGH/LOW PULSE button - The pulse provides a quick increase or  
decrease in speed of the blades when blending. Press H to increase the  
motor to speeds that range from 51%-100%. Press L to decrease  
the motor speed down to a range of 50% -7%. The PULSE button will  
override the running program (as long as it is depressed). Once released  
the original program continues its cycle.  
• The PULSE high(H) and low(L) speed is set by using the SPEED  
CONTROL buttons. To set, while pressing and holding a PULSE  
button, press the SPEED CONTROL or button until the  
desired motor speed is reached. The PULSE speed will remain at  
this setting until changed again with the SPEED CONTROL buttons.  
5
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ustom Programming  
C
The Touch and GoTM Blending Station® advanced electronic control can be  
custom programmed, requiring an optional programming chip, available  
from Vita-Mix for a nominal fee and with a minimum unit purchase. Contact  
your Vita-Mix representative for more information .  
Progra mming your Touch a nd Go  
Blending Sta tion PRE-SET buttons  
1. Insert the custom programmed chip with the  
words, “THIS SIDE FACING TO THE FRONT  
OF THE MACHINE” toward you, into the port  
located below the label area on the front of the  
Custom  
Blending Station. The DISPLAY WINDOW will  
read ‘New Module’.  
Programmed  
Chip  
2. Within 10 seconds the SIX PRE-SET buttons will be re-programmed and  
the DISPLAY WINDOW will read ‘Saved’ then ‘Ready’. If nothing happens  
when the programming chip is fully inserted, turn the chip in the opposite  
direction and try again.  
3. Remove the programming chip and return it to the original package.  
4. Press one of the six PRE-SET buttons to reveal, in the DISPLAY WINDOW,  
the name of the program/drink.  
NOTE: If for any reason the programmed times are incorrect, they can be  
reset to the original factory settings following the instructions on page 7.  
Progra mming your In Counter Touch a nd Go  
Blending Sta tion PRE-SET buttons  
1. Remove the container from the machine.  
2. Lift the machine from the bottom edges to reveal the motor and housing  
area. With the machine facing towards you, locate the slot underneath on  
the right hand side of the machine between the motor and the outer wall.  
3. Insert the custom programmed chip into the slot with the words, “THIS  
SIDE FACING TO THE FRONT OF THE MACHINE” turned facing out to  
the right of the machine. Once inserted the DISPLAY WINDOW will read  
‘New Module’.  
6
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4. Within 10 seconds the SIX PRE-SET  
buttons will be re-programmed and the  
DISPLAY WINDOW will read ‘Saved’ then  
‘Ready’. If nothing happens when the  
programming chip is fully inserted, turn the  
chip in the opposite direction and try again.  
3. Remove the programming chip and return  
it to the original package.  
5. Press one of the six PRE-SET buttons to  
reveal, in the DISPLAY WINDOW, the  
name of the program/drink.  
6. Carefully place the Blending Station motor  
back into the hole in the counter.  
NOTE: If for any reason the programmed  
times are incorrect, they can be reset to  
the original factory settings following the  
instructions below.  
In-Counter  
Hole  
Custom  
Programmed  
Chip  
Resetting the PRE-SET buttons to the origina l  
fa ctory settings  
WARNING: Reverting your PRE-SET PROGRAM buttons to the  
original factory setting, will erase any programming installed with a  
custom program chip.  
1. Enter the OWNER CONTROLS (press the Vita-Mix Logo) and press the  
PRE-SET buttons 1 and 6 when the DISPLAY WINDOW says ‘Mode’.  
2. Press the Vita-Mix Logo two more times to reveal the instructions on  
resetting the PRE-SET buttons.  
3. Press and hold the #4 button until the DISPLAY WINDOW reads  
‘Restoring Please Wait’. The PRE-SET buttons are now reset to the  
original factory settings.  
7
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id Assembly  
L
Two-pa rt Lid  
48 oz. polycarbonate container  
The two part lid is easy to clean and easy to put on,  
take off & seal.  
To remove fully latched lid, squeeze tabs  
together on both sides of the container, pull  
upward and off.  
Figure A  
• Twist the center lid plug to fasten or remove.  
NOTE: To make new lids easier to insert and remove, rub a light coating of  
cooking oil around bottom where it seals. Place it in container for several  
minutes, remove and lightly wipe oil off lid.  
Two-pa rt Lid  
64 oz. polycarbonate container  
To secure lid plug, rotate it  
so one tab locks between the  
stops on top of rubber lid.  
The two part lid is easy to clean and easy  
Press in  
above  
container  
tab to  
remove  
to put on and take off. (Note: Brand new  
lids are a little stiff. This is temporary.)  
• The lid has a continuous rim which  
lid  
latches inside the container tabs.  
Push one side of the rim under one  
tab, and with the heel of your hands  
Rim  
push down, over the opposite tab,  
to snap lid into position.  
Container  
CUPS  
Tab  
To remove lid, place hands around  
the lid, pressing thumbs above  
one of the container tabs. Push  
in and lift off.  
Figure B  
Always latch lid when  
processing hot liquids.  
• Twist the center lid plug to fasten  
or remove.  
8
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Tamper  
One Piece Lid (optiona l)  
64 oz. polycarbonate container  
The one piece lid is easy to clean and easy to put  
on and take off.  
(Note: Brand new lids are a little stiff. This is temporary.)  
• There is no latch on this lid.  
Figure C  
• Add ingredients through port on top.  
CAUTION: Do not use non-latching lid when processing hot ingredients.  
Cover with Remova ble Hinge Design  
Cover Door:  
• The cover door can be removed by opening it until the curved bottom  
of the cover and the back cover form a 90˚ angle. Then lift straight up.  
(Figure D)  
To reinstall the cover door, align the hinge opening with the hinge on  
the back cover and slide the two together.  
Back Cover:  
• The back cover can be removed by loosening the two screws in the  
back of the machine. Then lightly tap or pull the back cover toward  
the front of the machine until it loosens from the grooves on the base.  
(Figure E)  
To reinstall the back cover slide on to the base until latched in place.  
Reinstall screws.  
• The back cover should only be removed if in need of replacement.  
Back Cover  
Back Cover  
Figure D  
Figure E  
9
n-Counter Installation  
I
Prepa ring the counter a rea :  
• Before cutting holes, make sure that there is adequate clearance under  
the counter for the motor. The motor will extend about 5-2/3" (14.4 cm)  
below the counter but it is best to allow at least 10" from the under-counter  
to shelves or any other equipment under the counter. Also, when using the  
removable cover design, the back of the hole must be at least 6” (15.2 cm)  
from any wall to allow for cover door clearance.  
• An extra 6.5” (16.5 cm) of open space, above the top of the cover will be  
needed for placement and removal of the In-Counter machine and for  
custom programming the SIX PRE-SET Buttons.  
• If installing unit into a closed cabinet, use a 4” dia. (10.1 cm) flexible vinyl  
duct (dryer hose) to vent exhaust. Attach the vinyl duct to the bottom of  
your In-Counter Touch and GoTM Blending Station® by forcing the end of  
the hose over the exhaust baffle of the unit. Run the vinyl duct out of the  
cabinet for proper ventilation. Do not vent hose into a wall, ceiling, or a  
concealed space of a building. Multiple units should not vent to a common  
manifold unit but to separate places. If running your Blending Station  
causes a suction on your cabinet door, place a spacer in the door frame  
to allow proper intake of air.  
Do not use hose clamps or equivalent to attach exhaust hose  
on machine.  
• When cutting holes for placement of multiple In-Counter units, position  
the edge of the machines at least 12” (30.48 cm) apart to ensure quick  
cleaning and proper venting between machines.  
• In-Counter installation also requires you to have at least one 20 amp outlet  
per machine under the counter, available within six feet of the Blending  
Station. Consult an electrician for proper electrical needs.  
• The In-Counter Blending Station also requires a foam gasket (provided  
in the machine’s original package) to be placed between the machine  
and the counter. See page 12 for instructions.  
10  
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Electrica l requirements:  
• 120 VAC • 50/60 Hz. • 11.2 amps  
• All Touch and Go Blending Stations are built using a U.S. 3 prong  
grounded cord and require a 20 amp outlet.  
Blending Sta tion dimensions:  
• 17-1/2” (44.45 cm) high with lid closed  
• 21-1/2” (54.7 cm) high with lid open  
• Case depth: 12-1/2” (31.75 cm) with handle  
• Case width: 9-1/2” (24.13 cm)  
• Depth below counter: 5-2/3” (14.4 cm)  
• Recommended distance between machines: 12” (30.48 cm) from the edge  
of each machine or as far apart as possible.  
9-1/2” (24.3 cm)  
17-1/2”  
(44.45 cm)  
5-2/3”  
(14.4 cm)  
12” (30.48 cm)  
12” (30.48 cm)  
IN-COUNTER  
HOLE  
Additional Unit  
Additional Unit  
7-1/2”  
(19 cm)  
deep  
Cut  
(if applicable)  
(if applicable)  
5.5" wide x 7.5"  
deep  
(14 cm x 19 cm)  
5-1/2” (14 cm) wide  
n-Counter Gasket  
I
Ga sket Insta lla tion Instructions:  
1. Follow the instructions on page 10 on preparing the counter area for  
the installation of your In-Counter Touch and GoTM Blending Station®.  
Also, use the Template Sheet (provided in your machine’s original package)  
to assist you in the placement and ventilation of your machine.  
2. Peel off the white paper on the back of the black In-Counter Gasket  
Foam Pad to reveal the adhesive backing.  
3. Place adhesive side down onto the counter being careful to match up  
the gasket hole with the hole you have cut in the counter.  
4. When you have matched up the holes, firmly press down on all sides  
so that the gasket is firmly attached.  
5. Fold flap inside the hole down towards the ground.  
6. Insert your Touch and Go Blending Station inside the hole, making sure  
the flap is down snug against the machine.  
7. Do not secure the machine to counter with bonding materials.  
This gasket was designed to protect your machine from water  
damage and to reduce noise. Failure to properly install this gasket  
could result in moisture damage.  
Back  
GASKET HOLE  
Match up with hole cut in counter.  
FLAP  
Fold down inside hole after gasket  
is firmly attached to the counter.  
Front  
12  
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lending Tips  
B
1. If your recipe freezes up, try reducing the amount of ice. Compared  
to other blenders, you do not need as much ice to make an equally  
®
frozen drink in a Touch and GoTM Blending Station.  
2. Place liquids and soft foods in your container first. Hard items and ice  
should be placed last.  
3. Whole, hard or frozen ingredients should be small. Solid frozen fruit is  
extremely difficult to blend. For best results use semi-frozen fruit. Using  
same size batches of semi-frozen fruit and ice will keep your drinks  
consistent. If you notice chunks, reevaluate the batch size.  
4. When creating recipes, always allow for enough liquid to ease the  
blending process. For recipes with minimal liquid, use the SPEED  
CONTROL buttons to run the machine on its lowest settings until it is  
processing smoothly. Finish blending by using one of the PRE-SET  
PROGRAMS that best matches the drinks viscosity.  
Ma intena nce Tips:  
NEVER bang the container against a surface to loosen the ingredients.  
Remove the container from the base and use a rubber spatula to remove  
thick mixtures from the bottom of your container.  
• NEVER shake or rattle a container in use while seated on the motor base.  
NEVER remove the container before the machine has come to a  
complete shop.  
NEVER start the motor before the container is in place.  
The instructions appearing in this Owner’s Manual cannot cover  
every possible condition and situation that may occur. Common  
sense and caution must be practiced when operating and  
maintaining any appliance.  
13  
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nstructions  
I
How to opera te your Blending Sta tion® using the  
six Pre-Set Progra mmed Buttons.  
The following is the basic factory settings of the six PRE-SET buttons  
(your machines PRE-SET buttons may differ due to program revisions or if  
your Blending Station was programmed specifically for your business).  
Button 1: (:15) Blends thin drinks with just juice and ice. This program  
will quickly ramp to a high blending speed for 15 seconds.  
Button 2: (:20) Blends light coffee drinks. Button 2 will ramp the blending  
speed to medium for six seconds and ramp up to high for 14 seconds.  
Button 3: (:32) Creates a specialty drink with a thick viscosity. Button 3  
runs at a medium speed, ramps down, then increases to high speed,  
and finishes the drink at medium speed.  
Button 4: (:34) This cycle is good for ice cream and regular coffee drinks  
that need a little longer blending. Button 4 increases to medium speed  
for four seconds then ramps up slowly to a high speed for 14 seconds.  
Button 5: (1:35) Blend a regular smoothie for an extended cycle.  
Button 5 runs for 45 seconds on a medium speed and then increases  
in speed and runs on high for 50 seconds.  
Button 6: (:25) Blend thick frozen fruits & hard ingredients for a thick  
but consistent smoothie. Button 6 gradually ramps up the blending  
speed, maintaining intermediate speeds and gradually progressing  
until it reaches full speed.  
1. Place liquids and soft foods in the machines container first, solid items  
and ice last. Prepare food by cutting or breaking into 1-3 inch pieces.  
Frozen fruit, especially, should be as small as practical. Thawed or  
partially thawed fruit is recommended. We recommend PROGRAMMED  
button #5 or #6 for heavy-duty blending.  
2. Set the container on the motor base by aligning it over the centering pad  
anchored to the base. (Motor must be completely stopped before  
positioning container). Containers are not to be used for hard, dry  
materials. Avoid running the Blending Station with container empty.  
3. Always use a lid when blending. If blending hot ingredients, the lid must be  
securely in place.  
14  
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4. Select desired programmed setting by pressing any of the Pre-Set  
Buttons one through six. The machine will begin immediately to cycle  
through the selected program, and turn off when the program is complete.  
Each button has a different pre-selected combination of speed and length  
for blending.  
NOTE: If you detect a change in the sound of the machine or if a hard or  
foreign object comes into contact with the blades, do not serve the drink.  
Inspect your blade assembly for loose, knicked or missing parts. If parts are  
loose, missing or knicked replace with a new blade assembly. (See page 17).  
5. Once one of the six PRE-SET PROGRAM buttons is pushed the machine  
will start and stop automatically. By pressing another PRE-SET BUTTON  
or the START/STOP button, the machine will stop the blending cycle.  
6. During any of the blending cycles, by pressing the PULSE H button the  
speed of the blending can increase up to 100% of the motor speed. By  
pressing the PULSE L button during a blending cycle the speed of the  
motor can be decreased down to 7%. Once released the motor speed  
will revert back to the blending cycle of the PRE-SET PROGRAM.  
(NOTE: Use the SPEED CONTROL buttons to set the speed of the PULSE  
buttons. For example, when the H or L PULSE button is pressed and held,  
by simultaneously pressing and holding the or SPEED CONTROL button  
the motor speed will increase or decrease in 1% increments. When the SPEED  
CONTROL button is released, the PULSE button will remain set at the selected  
speed until altered with the SPEED CONTROL buttons.  
7. When the cycle is complete the blender stops, wait until blade comes  
to a complete stop before removing the lid and/or container from the  
motor base.  
8. Remove the container, pour, garnish and serve the drink.  
How to opera te your Blending Sta tion® using the  
Sta rt/ Stop a nd Speed Control button.  
Although using the PRE-SET PROGRAMMED buttons is highly recommended  
for the best drink, occasionally a drink may need special attention. By using  
the START/STOP button and the SPEED CONTROL button you can manually  
control the speed of the Blending Station.  
CONTINUED ON PAGE 16  
15  
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nstructions  
I
CONTINUED FROM PAGE 15  
1. Follow steps one through three of ‘How To Operate Your Blending Station  
Using The Six Pre-Set Programmed Buttons’ section on page 14.  
2. The speed of the motor can be changed with:  
• the motor off.  
• the motor on.  
– Press the or buttons  
until the desired speed  
– With the container in place press  
the START/STOP button. The  
machine will begin blending.  
– While the machine is running  
Press the or buttons  
until the desired speed  
percentage is displayed.  
100% is the highest setting  
and 7% is the lowest setting.  
– When the START/STOP button  
is pressed the motor will ramp  
quickly to that speed  
– Blending can be stopped by  
pressing the START/STOP  
button at any time.  
percentage is displayed.  
100% is the highest setting  
and 7% is the lowest setting.  
– Release the SPEED CONTROL  
button and the motor will now run  
at the desired speed.  
– The blending can be stopped by  
pressing the START/STOP button.  
3. The PULSE buttons can also be used to quickly increase the motor speed  
or decrease the motor speed. (See HIGH/LOW PULSE button description  
on page 5.)  
4. When done blending press the START/STOP button to stop the motor.  
Wait until blade comes to a complete stop before removing the lid  
and/or container from the motor base.  
5. Remove the container from the motor base and serve the drink.  
NOTE: On all units the built-in thermal sensor keeps track of how hot the  
motor gets and will warn the user and eventually shut down the motor if the  
motor is overheating. When overheated the display will instruct the user to  
remove the container and run the machine until cool. This takes about a  
minute. See page 25, “Cooling the motor,” for complete instructions.  
When overheating occurs, review your techniques and instructions. The  
motor may be getting hot when your recipes are too thick. Consider adding  
more liquid and consult Vita-Mix for further assistance.  
16  
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lade Agitator Assembly  
B
Blade Agitator Assembly. Use caution when  
handling the blade; it is sharp. When inserting the  
blade assembly through the container bottom, grip  
the blades with a soft cloth, align the flat sides of the  
blade assembly with the flat sides of the container.  
Place the retainer nut back on the inserted blade  
assembly and tighten clockwise. Do not force. Do  
not attempt to disassemble blade assembly.  
Drive Spline. Mates with drive socket on the motor  
base to turn the blade. NOTE: Removing and  
replacing your container while the coupling is still  
rotating will strip the drive spline “teeth”. (This part  
is NOT removable.)  
Retainer Nut. Must be snug. Use the available  
retainer nut wrench for best results. (Refer to the  
diagram below to remove or replace.)  
Never use a blade assembly with loose, damaged or knicked components.  
Reta iner Nut Remova l  
• The retainer nut is easily removed using a  
standard 6” screwdriver.* Turn container  
upside down and insert screwdriver shaft  
between the lobe and drive spline. Push the  
screwdriver handle counterclockwise to  
Lobe  
Drive Spline  
Retainer Nut  
loosen nut. Once loosened, remove by hand.  
To replace, position retainer nut on top of  
blade assembly and hand tighten. Then, using  
*For best results we  
recommend using a  
Retainer Nut Wrench  
the screwdriver, tighten clockwise until it  
stops. If it is not tight enough, you will notice  
in place of a screwdriver.  
To order ask for item #1222  
increased container noise.  
17  
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arts List  
P
Item# Pa rt  
#752  
64 oz. - Container without lid assembly or blade assembly  
#755  
64 oz. - Lid plug  
#756  
64 oz. - Container, blade assembly & lid assembly  
64 oz. - 2-piece lid assembly  
64 oz. - Lid only (no plug)  
#1191  
#1192  
PLS145  
#1159  
#15502  
#15506  
#15507  
#18002  
#18003  
#18004  
#791  
64 oz. - 1-piece non-latching rubber lid  
48 oz. - lid plug  
48 oz. - Container only  
48 oz. - Container, blade & lid assembly  
48 oz. - 2-piece lid assembly  
Back cover and cover door with removable hinge design  
Cover door with removable hinge design  
Back cover with removable hinge design  
Sound reducing centering pad  
Drive socket  
#802  
#836  
Heavy-duty retainer nut  
#1151  
#1222  
KIT107  
Agitator assembly (ice blades)  
Retainer nut wrench  
Metal Screws - (2) #6 x 9/32  
RBB161 In-Counter Gasket Foam Pad  
NOTE: Blade Assembly, Drive Socket and Retainer Nut are compatible  
on either the polycarbonate or stainless steel containers. Other  
than the Drive Socket, Blade Assembly and Retainer Nut, this  
unit is not user serviceable.  
18  
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#1159  
#15507  
#755  
#1192  
#752  
#1191  
#756  
#15506  
#15502  
(container  
without  
blade or lid)  
#1151  
#836  
PLS145  
#1222  
#802  
#791  
#18003  
#18004  
KIT107  
RBB161  
#18002  
19  
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are and Cleaning  
C
Care Note  
To ensure that you get the longest possible life from your Vita-Mix product, we  
recommend the following products, when used as directed by the supplier:  
Cleaning Product  
Supplier  
Solid Supra, Solid Power, . . . . . . . . . . . . .Ecolab, Inc.  
Guardian Acclaim, Solid Guardian Plus,  
Solid Super Impact, Solid Insure  
St. Paul, MN  
Tel: (800) 352-5326  
Diverpak . . . . . . . . . . . . . . . . . . . . . . Diversey  
Eclipse H2  
Livonia, MI  
Liqui-Safe L7  
(800) 521-8140  
Acclean . . . . . . . . . . . . . . . . . . . . . . Klenzade Products  
Poly-Brite  
Division of Ecolab  
St. Paul, MN  
(612) 293-2165  
Glow MB-1 . . . . . . . . . . . . . . . . . . . . Wesmar Company, Inc.  
Lustre NC-25  
Lustre Plus  
Seattle, WA  
(206)783-5344  
PSRA 41-D, PSRA 41-E . . . . . . . . . . . . . Anderson Chemical Co.  
Liqui-Ware 1, Liqui-Ware MC  
D-Flex, Sur-Met  
Litchfield, MN  
(800) 366-2477  
Rinse Aids  
Supplier  
Solid Rinse Dry . . . . . . . . . . . . . . . . . . Ecolab, Inc.  
Solid Brilliance  
St. Paul, MN  
Jet Dry, Rinse Dry  
(800) 352-8140  
Destainer  
Supplier  
NuWare . . . . . . . . . . . . . . . . . . . . . . Diversey  
Livonia, MI  
(800) 521-8140  
20  
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CARE NOTE: Do not let mixtures, liquids and food products dry within  
the container. Rinse throughout use. Drying product may lock around the  
blade and weaken/tear the bearings seal when restarted. Do not place  
containers in the freezer. Extremely low temperature combined with hot  
ingredients and/or the immediate rapid action of the blade may crack  
the container.  
Motor Ba se  
1. Unplug the power cord.  
2. Wash outside surface with a damp soft cloth or sponge, which has been  
rinsed in a mild solution of liquid dish soap (Ivory Liquid® or equivalent)  
in warm water. NEVER IMMERSE MOTOR BASE IN WATER OR  
OTHER LIQUID.  
3. Polish with a soft cloth.  
Control Pa nel  
Gently wash the front panel with a soft cloth and a low pH balance soap,  
being careful not to scratch the Display Window.  
NOTE: Be sure to wring excess water out of cloth or sponge when cleaning  
around the controls, drive socket or any electrical part.  
Lid  
Separate the lid and plug, then wash in warm soapy water. Rinse clean  
under running water and dry. Reassemble before use. (See pages 8 & 9).  
Cover Door  
The cover can be removed (See page 9) and cleaned by placing under  
running water and washed with a soft cloth. Wipe dry and replace back  
on the base.  
CONTINUED ON PAGE 22  
21  
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are and Cleaning  
C
CONTINUED FROM PAGE 21  
Conta iner  
1. To clean: Fill pitcher 1/4 full with warm (110˚F) water and add a couple  
drops of dish soap.* Return container to motor base and firmly position  
the two part lid. Run machine for 30 seconds. Empty container. Repeat  
this step.  
*NOTE: For maximum container life do not wash in dishwasher.  
2. Fill pitcher 3/4 full with warm (110˚F) water (do not add soap). Return  
container to motor base and firmly position the two part lid. Run machine  
for 30 seconds. Empty container.  
3. If any solid residue remains, remove the blade agitator assembly (see  
page 17) and wash all container parts in warm soapy water. Rinse and  
drain. Reassemble before next step.  
Do NOT soak the blade agitator assembly.  
4. To sanitize: If all solid residue is gone after step 2 or after completion  
of step 3, fill container 3/4 full with a sanitizing solution mix.** Return  
container to motor base and firmly position the two part lid. Run  
machine on HIGH for 30 seconds. Empty container.  
5. Return container to motor base and run machine empty for an additional  
5 seconds. Do not rinse after sanitizing.  
**Recommended sanitizing solution: 1-1/2 teaspoons Chlorox® institutional  
bleach in 2 quarts water.  
Important: Check your blades daily for loose, knicked or missing  
parts. If you find something is loose, knicked or missing, replace the  
blade assembly before use. Do not tighten hex-headed screw (on  
top of blade assembly). If loose, replace blade assembly.  
22  
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pecifications  
Blending Sta tion® On-Counter:  
S
Height of unit closed: 22” (54.56 cm)  
Shipping weight: 21 lbs. (9.534 kg)  
Dimensions 22” H x 9-1/4” W x 10-1/2” D  
(54.56 cm x 23.45 cm x 25.86 cm)  
Blending Sta tion In-Counter:  
Height of unit above counter: 17-1/2” (44.45 cm) closed  
Depth of unit below counter: 5-2/3” (13.3 cm)  
Shipping Weight: 18 lbs. (8.172 kg)  
Dimensions: 24” total height x 9” W x 12-1/2” D  
(45.03 cm x 22.65 cm x 31.28 cm)  
Power Requirements:  
Volts: 120 VAC  
Amps: 11.2  
Hz: 50/60  
NOTE: For In-Counter installation, follow attached instructions inserted in  
the center of this booklet.  
THREE PRONG  
ADAPTERS ARE NOT TO  
BE USED IN CANADA.  
23  
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roubleshooting  
T
Top nine problems you ca n fix on your own:  
1. Problem:  
Solution #1:  
• Display Panel reads  
Turn the machine off and on again to reset  
the programming  
Solution #2:  
THERMAL SENSOR FAILURE  
Call Vita-Mix Customer Service.  
2. Problem:  
Solution #1:  
• loud noise from blender container  
blade area  
• container blades do not spin  
• increased vibration  
• leaking from bottom of container  
Broken or worn Drive Socket. Replace (Item  
# 802). Instructions are included with part.  
Solution #2:  
Check blade assembly for loose, damaged  
or knicked components and replace.  
Solution #3:  
Tighten retainer nut on the bottom of  
the container  
3. Problem:  
Solution #1:  
• loud grinding noise from the blender  
motor  
Due to some faulty motor bearings your  
machine may need to be repaired. Call  
Vita-Mix Customer Service.  
4. Problem:  
Solution #1:  
• Machine will not run  
Double-check to make sure power cord is  
• Display screen does not say ‘READY’ firmly in power outlet.  
Solution #2:  
Check to make sure the ON/OFF switch is in  
the ON position.  
Solution #3:  
Turn the ON/OFF switch to off, then on, to  
reboot the electronics.  
5. Problem:  
Solution #1:  
• machine starts then shuts off  
Check to make sure there is power to the  
machine.  
Solution #2:  
Call Vita-Mix Customer Service.  
6. Problem:  
Solution #1:  
• Display Panel reads  
Let the machine cool down for an hour then  
restart.  
Solution #2:  
MOTOR LOCKED PROGRAM  
TERMINATED  
Call Vita-Mix Customer Service if the  
machine does not work after sitting at room  
temperature for 24 hours  
24  
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7. Problem:  
Solution #1:  
• Machine is running irregular  
Turn the machine off and on again to reset  
• Display panel reads garbage  
the programming  
• “NO PROGRAM” is displayed when a Solution #2  
button is pushed  
Reset the machine to its original factory  
• Button pressed starts the wrong  
program  
settings. (Follow the instructions on page 7)  
Solution #3:  
• Machine starts by itself  
Try plugging the machine into a new outlet.  
• a specific program button is defective Solution #4:  
• machine was turned off for a day,  
week or month and turned on, there  
was no power  
Call Vita-Mix Customer Service.  
• machine did not work right out of  
the box  
• machine works but no information  
displayed on screen  
• program buttons run the blender on  
the same speed  
8. Problem:  
Solution #1:  
• Display panel reads  
A new programming chip is needed. Call  
Vita-Mix Customer Service  
CORRUPT DATA  
9. Problem:  
Solution #1:  
• Machine stops in the middle of its  
Plug the machine into its own power supply  
blend cycle and resets; display panel Solution #2:  
reads “VITA-MIX GENERAL  
Make sure the machine is not running on a  
PROGRAM” then “READY”  
long extension cord  
Cooling the motor:  
If the machine has overheated:  
• The motor will stop and the message “MOTOR HAS  
OVERHEATED REMOVE THE CONTAINER, THEN PRESS  
START”, will scroll across the display window, while the words  
“HOT SHUTDOWN” will remain in the display window alerting  
you of the problem.  
MOTOR HAS OVERHEATED REMOVE..  
HOT SHUTDOWN  
• The machine will not run until the container is removed and  
the motor has cooled. Remove the container, shut the cover  
door and press the START/STOP button, and run the machine  
for two minutes.  
READY  
• When the motor is cool “READY” will appear in the display  
window.  
If you cannot fix your machine with these suggestions,  
technical help is available by calling 800-4DRINK4 (800-437-4654),  
25  
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arranty  
W
Limited Wa rra nty  
Vita-Mix® Corporation warrants your Commercial Blending Station® to be  
free from defects in materials and workmanship for a period of three years  
from the date of purchase when used in accordance with the accompanying  
instruction booklet.  
Provisions of this limited warranty are void if your Touch and GoTM  
Blending Station® has been subjected to obvious abuse, negligence,  
accident, alteration, or failure to follow operating instructions, or product  
exposure to abnormal or extreme conditions. Cosmetic changes such as  
discoloration of parts of the product in the hands of the user or the effects  
of the use of abrasive cleaners will not be warranted or considered defects.  
The cleaning or removal of food products along with any damage caused  
by allowing them to build-up is not covered by this limited warranty. Improper  
installation of the in-counter model is not covered by this warranty. Also this  
warranty is void if the Blending Station is put into a sound reduction chamber  
or otherwise prevented from receiving proper cooling. In the event your  
Vita-Mix appliance needs service or repair covered by the terms of this  
warranty, please call the Vita-Mix Corporation for shipping instructions.  
The Blending Station must be sent in original or sufficient packaging.  
This limited warranty is in lieu of any other warranty expressed or  
implied. No representative or any other person is authorized to make any  
other warranty or to assume any liability not strictly in accordance with the  
foregoing. This limited warranty gives you specific legal rights which may  
vary from state to state. Proof-of-purchase may be required to prove date  
of purchase.  
Outside the Continental U.S.A. other warranties will apply. (Call or check  
with distributor for details.) In case of shipping damage, notify the shipper  
or carrier immediately.  
Outside the USA, contact your local Vita-Mix Distributor.  
26  
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ervice Contract  
S
This Blending Station® includes a 1-Year Service Contract effective  
from date of purchase. In the event your machine should need  
parts or repairs, covered under this Service Contract, call Vita-Mix®  
customer service immediately for instructions. Proof of date of  
purchase may be required. This does not cover abuse, misuse,  
tampering, improper installation or extreme conditions.  
The Vita-Mix Service Contract includes the following:  
1. Only one extra drive socket - to facilitate simple repairs and prevent down  
time is included and packaged with each machine.  
2. Additional drivers and tamper, unless defective and cosmetic changes,  
such as discoloration of parts are not covered. NOTE: to determine if you  
have a defective part, please order a replacement part through Vita-Mix  
Customer Service, and when the new part arrives, return the old part in  
the same packaging. Vita-Mix will inspect the returned part and, if defective,  
issue a refund for the price of the new part. A part will be considered  
defective if no abuse or neglect was involved with its break. Non-defective  
parts sent to Vita-Mix for inspection will not be returned if deemed unusable.  
Service Contract covers functionality of the machine but not abuse or lack  
of recommended maintenance.  
3. In Continental U.S.A., sender pays freight one way to Vita-Mix Corporation.  
Vita-Mix Corporation pays UPS ground freight charges to return machine  
to sender. Sender pays costs for special shipping requests. Outside  
Continental U.S.A., other service contracts may apply.  
NOTE: Limited Warranty and Service Contract are honored directly through  
the Vita-Mix Corporation, Cleveland, Ohio USA. Non-warranty repairs can  
be performed by any CFESA service center. Call Vita-Mix at (800) 4DRINK4  
(800-437-4654) or 440-235-0214.  
Before returning this product for any reason, including repair, please, first  
contact our Customer Service Department at: (800) 4DRINK4, (800-437-4654)  
or 440-235-0214 to receive a “Return Authorization Number”. Outside the  
USA, contact your Vita-Mix Distributor.  
27  
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VITA-MIX® CORPORATION  
Foodservice Division  
8615 Usher Road, Cleveland, Ohio 44138 USA  
©2002 Vita-Mix Corporation. No part of this publication may be reproduced or transmitted in any form or  
by any means, electronic or mechanical, including photocopy, recording or any information storage and retrieval system  
without the written permission of the Vita-Mix Corporation.  
Printed in U.S.A  
XBS008 08/02  
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