Decorative Gas Appliance
Model: NV360
NV580
INSTALLER/CONSUMER
SAFETY INFORMATION
PLEASE READTHIS MANUAL
BEFORE INSTALLING AND USING
APPLIANCE.
WARNING: IF THE INFORMATION IN
THIS MANUAL IS NOT FOLLOWED EX-
ACTLY, A FIRE OR EXPLOSION MAY
RESULT CAUSING PROPERTY DAM-
AGE, PERSONAL INJURY OR LOSS
OF LIFE.
FOR YOUR SAFETY
Installation and service must be per-
formed by a qualified installer, service
agency, or the gas supplier.
What to do if you smell gas:
• Do not try to light any appliance
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas upplier
for myour neighbor's phone. Follow
the gas supplier's instructions.
Homeowner's Installation and
Operating Manual
• If you cannot reach your gas sup-
plier, call the fire department.
DO NOT STORE OR USE GASO-
LINE OR OTHER FLAMMABLE
VAPORS AND LIQUIDS IN THE
VICINITY OF THIS OR ANY OTHER
APPLIANCE.
CERTIFIED
I
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
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NV360/580 Series
Installation & Operating Instructions
This gas appliance should be installed by a qualified
installer in accordance with local building codes and with
current CSA-B149.1 Installation codes for Gas Burning
Appliances and Equipment. If the unit is being installed
in a mobile home, the installation should comply with the
current CAN/CSA Z 240.4 code. For U.S.A. installations
follow local codes and/or the current National Fuel Gas
Code ANSI Z223.1/NFPA 54.
wood, this appliance must be installed on a metal or
wood panel extending the full width and depth of the
appliance.
12. This appliance requires adequate ventilation and
combustion air to operate properly.
13. This appliance must not be connected to a chimney
flue serving a separate solid fuel burning fireplace.
14. When the fireplace is not in use, it is recommended
that the gas valve be left in the "OFF" position.
In the Commonwealth of Massachusetts, all gas fittings
and installation of this heater shall only be done by a
licensed gas fitter or lice d plumber.
FOR SAFE INSTALLATION AND OPERATION OF YOUR
NATURAL DRAFT APPLIANCE PLEASE NOTE THE
FOLLOWING:
WARNING: Check with your electronics manufacturer
before installing a television or other electronic de-
vice above this fireplace.
This appliance may be installed in an aftermarket
permanently located, manufactured home or mo-
bile home, where not prohibited by local codes.
1. This appliance gives off high temperatures and should
be located out of high traffic areas and away from
furniture and draperies.
2. Children and adults should be alerted to the hazards
of the high surface temperatures of this appliance and
should stay away to avoid burns or ignition of clothing.
3. Children should be carefully supervised when they are
in the same room as your appliance.
4. Under no circumstances should this appliance be
modified. Parts having to be removed for servicing
should be replaced prior to operating this appliance
again.
This appliance is only for use with the type of gas
indicated on the rating plate. This appliance is not
convertible for use with other gases, unless a certi-
fied kit is used.
Proposition 65 Warning: Fuels used in gas, wood-
burning or oil fired appliances, and the products of
combustion of such fuels, contain chemicals known to
the State of California to cause cancer, birth defects
and other reproductive harm.
California Health & Safety Code Sec. 25249.6
5. Installation and any repairs to this appliance should be
carried out by a qualified service person. A profession-
al service person should be contacted to inspect this
appliance annually. Make it a practice to have all of
your gas appliances checked annually. More frequent
cleaning may be required due to excess lint and dust
from carpeting, bedding material, etc.
6. Control compartments, burners and air passages in
this appliance should be kept clean and free of dust
and lint. Make sure that the gas valve and pilot light
are turned off before you attempt to clean this unit.
7. The venting system (chimney) of this appliance
should be checked at least once a year and if needed
your venting system should be cleaned.
8. Keep the area around your appliance clear of combus-
tible materials, gasoline and other flammable vapor
and liquids. This appliance should not be used as a
drying rack for clothing, nor should Christmas stock-
ings or decorations be hung in the area of it.
9. Under no circumstances should any solid fuels (wood,
coal, paper or cardboard etc.) be used in this appli-
ance.
IMPORTANT:
PLEASE READ THE FOLLOWING CAREFULLY
Remove any plastic from trim parts before turning the
fireplace “ON”.
It is normal for fireplaces fabricated of steel to give off
some expansion and/or contraction noises during the
start up or cool down cycle. Similar noises are found
with your furnace heat exchanger or car engine.
It is not unusual for your gas fireplace to give off some
odor the first time it is burned. This is due to the curing
of the paint and any undetected oil used in the manu-
facturing process.
Please ensure that your room is well ventilated.
Open all windows.
It is recommended that you burn your fireplace for at
least ten (10) continuous hours the first time you use it.
If the optional fan kit has been installed, place the fan
switch in the “OFF” position during this time.
10. The flow of combustion and ventilation air must not
be obstructed in any way.
11. Whether the appliance is installed directly on carpet-
ing, vinyl tile or any combustible material other than
3
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NV360/580 Series
Fireplace Dimensions
Rough
Opening
Depth
J
�
R
K
�
�
�
�
Recessed
Nailing Flange
C
L
T - Rough Opening Width
�
�
Rough
Opening
Height
G
�
F
Outside Air
Gas Line
Access
S
B
D
E
C
L
P
M
O
Electrical Access
N
Q
A
G
Fig. 1 Fireplace specifications and framing dimensions.
Ref.
A
B
C
D
E
NV360
NV580
41"
37¹⁄₂"
36"
24¹⁄₂"
7"
(1046 mm)
(953 mm)
(914 mm)
(622 mm)
(179 mm)
(152 mm)
(32 mm)
(489 mm)
(140 mm)
(641 mm)
(16 mm)
(235 mm)
(140 mm)
(76 mm)
(387 mm)
(203 mm)
(54 mm)
47"
41¹⁄₄"
42"
28¹⁄₂"
7"
(1194 mm)
(1048 mm)
(1067 mm)
(724 mm)
(179 mm)
(152 mm)
(32 mm)
(591 mm)
(140 mm)
(794 mm)
(16 mm)
(235 mm)
(140 mm)
(76 mm)
(387 mm)
(172 mm)
(29 mm)
F
6"
6"
G
H
I
J
K
1¹⁄₄"
19¹⁄₄"
5¹⁄₂"
25¹⁄₄"
5/8"
9¹⁄₄"
5¹⁄₂"
3"
15¹⁄₄"
8"
2¹⁄₈"
6"
1¹⁄₄"
23¹⁄₂"
5¹⁄₂"
31¹⁄₄"
5/8"
9¹⁄₄"
5¹⁄₂"
3"
15¹⁄₄"
6³⁄₄"
1¹⁄₈"
8"
L
M
N
O
P
Q
R
(152 mm) Dia.
(203 mm) Dia.
Framing Dimensions
S
T
U
V
W
X
38¹⁄₂"
41"
19¹⁄₄"
62¹⁄₄"
44"
(978 mm)
(1041 mm)
(489 mm)
(1581 mm)
(1118 mm)
(807 mm)
42¹⁄₂"
(1080 mm)
(1200 mm)
(591 mm)
(1905 mm)
(1346 mm)
(965 mm)
47¹⁄₄"
23¹⁄₂"
75"
53"
38"
31³⁄₄"
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NV360/580 Series
Clearance to Combustibles
Appliances
Top .......................................................... 0” (0 mm)
Bottom..................................................... 0” (0 mm)
Side......................................................... 0” (0 mm)
Back........................................................ 0” (0 mm)
Perpendicular Sidewall ........................... 0” (0 mm)
Top of unit to ceiling .......................... 36” (914 mm)
Front of unit to combustibles............. 36” (914 mm)
J
I
H
Black
G
F
Surround
Face
Mantel
Leg
Venting
CFM164
B-Vent ................................................... 1” (25 mm)
K
L
Side of
Combustion Chamber
M
N
O
Mantels
The height that a combustible mantel is fitted above the
fireplace is dependent on the depth of the mantel. This
also applies to the distance between the mantel leg (if
fitted) and the fireplace.
For the correct mounting height and widths refer to
Figures 2a and 2b.
Noncombustible mantels and legs may be installed at
any height and width around the appliance.
When using paint or lacquer to finish the
mantel, such paint or lacquer must be heat
resistant to prevent discoloration.
V
W
X
CFM170
Ref.
Mantel
Leg Depth
Ref.
Mantel Leg From
of Comb. Opening
14" (356 mm)
12" (305 mm)
10" (254 mm)
8" (203 mm)
Y
F
G
H
I
14" (356 mm)
12" (305 mm)
10" (254 mm)
8" (203 mm)
1¹⁄₂" (38 mm)
K
L
M
N
O
Z
J
1¹⁄₂" (38 mm)
Fig. 2b Combustible mantel leg minimum installation.
A
B
C
D
E
Fireplac
Hearth Extension
A hearth extension in front of appliance is recommend-
ed but not required. We recommend a noncombus-
tible hearth.
Louvre Assembly Top
Top of Combustion
Chamber
Cold climate installation recommendation:
When installing this unit against a noninsu-
lated exterior wall or chase, it is mandatory
that the outer walls be insulated to conform
to applicable insulation codes.
Bottom of Door Trim
CFM146
Ref.
Mantel
Ref.
Mantel From Top
of Comb. Chamber
19" (483 mm)
17" (432 mm)
15" (381 mm)
13" (330 mm)
11" (279 mm)
Shelf Depth
10" (254 mm)
8" (203 mm)
6" (152 mm)
4" (102 mm)
2" (51 mm)
V
W
X
Y
Z
A
B
C
D
E
Fig. 2a Combustible mantel minimum installation.
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NV360/580 Series
Air Shutter Setting
Framing and Finishing
Model
Front
closed
open
closed
open
Rear
closed
open
closed
open
Check appliance to make sure it is levelled
and properly positioned.
NV360RN
NV360RP
NV580RN
NV580RP
1. Choose unit location.
2. Nailing flanges are supplied with the fireplace (found
on the fireplace hearth). To level the box and secure
it firmly in place, remove the nailing flanges from
the hearth and install at the sides of the firebox as
shown in Figure 3.
Gas Inlet & Manifold Pressures
Natural
LP
Minimum Inlet Pressure
5.5" w.c.
11" w.c.
3. Screw through the slotted holes in the drywall strip
and into pre-drilled holes in fireplace side. Measure
from face of fireplace to the face of the drywall strip
to confirm the final depth.
Maximum Inlet Pressure 14.0" w.c. 14.0" w.c.
Manifold Pressure 3.5" w.c. 11" w.c.
NV360 / NV580
Certified to
C
Adjustable Drywall Strip
ANSI Z21.50b-2002 / CSA 2.22b-2002
Vented Gas Fireplace
(Nailing Flanges)
A
Screw
Drywall
Depths
B
Position
Units: H31A00, H31B00, I31A00, I31B00
A
B
C
1/2" / 13 mm
5/8" / 16 mm
3/4" / 19 mm
High Elevations
Input ratings are shown in BTU per hour and are
certified without deration for elevations up to
4,500 feet (1,370m) above sea level.
For elevations above 4,500 feet (1,370m) in USA,
installations must be in accordance with the
current ANSI Z223.1/NFPA 54 and/or local codes
having jurisdiction.
In Canada, please consult provincial and/or local
authorities having jurisdiction for installations at
elevations above 4,500 feet (1,370m).
Adjustable
1/2", 5/8" & 3/4"
Spacing
Gas Line Installation
When purging gas line the front glass must
be removed.
FP1023
Fig. 3 Nailing flanges.
The gas pipeline can be brought in through the right
side of the appliance. Knockouts are provided at conve-
nient locations to allow for the gas pipe installation and
testing of any gas connection.
Finishing
Noncombustible materials such as brick and tile can
be extended over the face of the unit (Do not cover the
glass door or grille). If a trim kit is to be installed, brick
and tile will have to be installed flush with the side of
this appliance.
The gas line connection can be made with properly
tinned 3/8” copper tubing, 1/2” rigid pipe or an approved
flex connector. Since some municipalities have addi-
tional local codes, it is always best to consult your local
authority and the CSA-B149.1 installation codes.
Gas Specifications
Max.
Input
Min.
Input
For USA installations consult the current National Fuel
Gas Code, ANSI Z223.1/NFPA 54.
Model
Fuel
Gas Control
Millivolt Hi/Lo
Millivolt Hi/Lo
Millivolt Hi/Lo
Millivolt Hi/Lo
NV360RN Natural
NV360RP Propane
NV580RN Natural
NV580RP Propane
33,500 23,500
33,500 23,700
45,000 31,500
45,000 31,900
Always check for gas leaks with a mild
soap and water solution applied with a
brush no larger than 1” (25 mm). Never
apply soap and water solution with a spray
bottle. Do not use an open flame for leak
testing.
6
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NV360/580 Series
Alternate Switch Location
1/2" Gas Supply
The remote switch can be installed on either side of
the access door. Mount the switch to the switch bracket
provided. Screw the bracket on either side of the frame,
line up the screws with the prepunched holes. (Fig. 6)
1/2" NPT x 3/8" Flare
Shut-off Valve
3/8" Flex Line
(from valve)
FP297a
Fig. 4 Typical gas supply installation.
The fireplace valve must not be subjected
to any test pressures exceeding 1/2 psi.
Isolate or disconnect this or any other gas
appliance control from the gas line when
pressure testing.
The gas control is equipped with a captured screw type
pressure test point, therefore it is not necessary to pro-
vide a 1/8” test point up stream of the control.
FP1024
When using copper or flex connector use only approved
fittings. Always provide a union when using black iron
pipe so that the gas line can be easily disconnected for
burner or fan servicing. (Fig. 4) See the gas specifica-
tions for pressure details and ratings.
Fig. 6 Alternate switch location.
EB-1 Electrical Box
The fireplace, when installed, must be elec-
trically connected and grounded in accor-
dance with local codes or, in the absence
of local codes, with the current CSA C22.1
Canadian Electrical Code.
Remote ON/OFF Switch Installation
Do not wire the remote ON/OFF wall switch
for this gas appliance into a 120v power
supply.
For USA installations, follow local codes
and the National Electrical Code, ANSI/
NFPA No. 70.
1. Thread wire through the electrical knockout located
on either side of the unit. Take care not to cut the
wire or insulation on metal edges. Ensure the wire is
secured and protected from possible damage. Run
one end of the gas control valve and the other end to
the conveniently located wall switch.
It is strongly suggested that the wiring of
the EB-1 electrical junction box be carried
out by a licensed electrician.
Ensure that the power to the supply line
has been disconnected before commenc-
ing this procedure.
2. Attach the wire to the ON/OFF switch and install
switch into receptacle box. Attach cover plate to
switch.
The EB-1 electrical junction box has been
supplied standard on the NV360/580 models to allow
for the easy installation of an optional fan kit.
3. Connect wiring to gas valve. (Fig. 5)
Thermopile
To connect the EB-1 box to the house electrical supply,
follow the steps below:
1. Unscrew the retaining screw from the EB-1 base
plate (fig. 7) and remove the EB-1 assembly from
the fireplace.
2. Remove the front cover of the EB-1 box.
3. Remove the plug socket assembly form the EB-1
box.
4. Feed the supply line in from the outside through the
cable clamp. (Fig. 7)
5. Connect black wire of the power supply line to the
brass screw (polarized) of the socket assembly.
W584-9
Fig. 5 Remote switch wiring diagram for R models.
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NV360/580 Series
INSIDE
Install the Venting System,
Flashing and Termination
Electrical Box
NOTE: The NV360 uses a 6" B-vent system. The
NV580 uses an 8" B-vent system (refer to Accessories,
Page 23 for adapter).
FRONT
OF UNIT
Refer venting installation instructions provided by the
B-Vent manufacturer.
Refer to Page 4, Figure 1 to locate chimney centerline
dimension from a combustible back wall.
OUTSIDE
•
Minimum vertical chimney height — 12 feet (3.65 m).
(measured from the bottom of the fireplace)
• Maximum vertical height — 40 feet (12 m).
• Minimum height with two (2) elbows — 18 feet (5
m)
OF UNIT
FRONT
FP580
• Elbow requirements allow a maximum of two (2)
90° elbows or four (4) 45° elbows per installation.
(Two (2) 45° elbows = One (1) 90° elbow.) Refer to
the venting chart for proper elbow offset runs.
Fig. 7 EB-1 receptacle.
6. Connect the white wire of the power line to the
chrome screw of the socket assembly.
For firestop positioning, refer to Figure 8. Only one (1)
firestop required per frame. NOTE: A firestop is not
required at the roof.
7. Connect the ground wire of the supply line to the
green screw of the socket assembly.
8. Refit the socket assembly back into the electrical
box and replace the cover plate. Secure the cable
with the clamp on the outside of the unit to prevent
strain on the connections.
Attic Installation
Firestop position when area above ceiling is an attic.
Nail (4)
9. The EB-1 electrical junction box is now ready to sup-
ply power to the FK12 or FK24 fan kits if fitted.
Firestop Spacer
Joist
Ceiling Installation
Firestop position when area above ceiling is NOT an attic.
(Firestop/draftstop ap-
pearances my vary. Only
1 firestop required per
frame.)
FP384
Fig. 8 Firestop/draftstop positions.
8
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NV360/580 Series
Venting Runs
Horizontal Run (in feet)
1
2
3 4 9 10 11 12
5
6
7
8
40
38
36
34
32
30
28
26
24
22
20
18
16
14
12
A
B
= Acceptable venting configuration
= Unacceptable venting configuration
A: Vertical installations up to 40 feet (12m) in
height. Up to an 8 ft. horizontal vent run can be
installed within the vent system using a
maximum of two (2) 90-degree elbows or four (4)
45-degree elbows.
B: Vertical installations up to 40 feet (12m) in
height. Up to a 12 ft. horizontal vent run can be
installed within the vent system using a
maximum of two (2) 45-degree elbows.
FP567a
Table 1 Venting configurations.
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NV360/580 Series
Operating Instructions
Glass Information
Glass Frame
Only glass approved by CFM Corporation
should be used on this fireplace.
Fireplace
Front
• The use of any non-approved replacement glass will
void all product warranties.
Clamps
Glass
Panel
• Care must be taken to avoid breakage of the glass.
• Do not operate appliance with glass front
Glass
Panel
removed, cracked or broken.
• Replacement glass (complete with gasket) is
available through your Majestic Fireplaces
dealer and should only be installed by a licensed
qualified service person.
Pull Clamp
Hook
Push Clamp
Handle
FP771a
Fig. 10 Glass panel removal.
Louvre Removal
To remove the
louvre assembly
Glass Cleaning
It will be necessary to clean the glass periodically.
During start-up, condensation, which is normal, forms
on the inside of the glass and causes lint, dust and
other airborne particles to cling to the glass surface.
Also, initial paint curing may deposit a slight film on
the glass. It is therefore recommended the glass
be cleaned two or three times with a non-ammonia
household cleaner and warm water (gas fireplace
glass cleaner is recommended). After initial use the
glass should be cleaned two or three times during
each heating season depending on the circumstances
present.
top, pull louvre up,
then lift out. (Fig. 9)
The bottom louvre
assembly is hinged at
the bottom edge and
swings down.
2.
Louvre
Assembly
Top
1.
Glass Panel
FP444
Fig. 9 Remove louvre assembly
top.
Window Frame Assembly Removal
Clean glass after first two weeks of
operation.
Do not clean glas when hot.
Do not use abrasive cleaners.
Do not strike or slam the glass.
1. Shut off gas.
2. Allow the fireplace to cool if it has been operating.
3. Remove louvre assembly top. (Refer to Louvre Re-
moval, Fig. 9)
4. Open the bottom louvre assembly.
Log Installation
5. Release the two (2) clamps at the bottom of the win-
dow frame by pulling down on the clamp handles.
Logs
NV360
B25
B26
B27
B28
--
NV580
E1
E2
E3
E4
E5
E6
E7
6. Lift off the window frame assembly as shown. (Fig.
10)
Log Front Left
Log Front Right
Log Rear
7. To reinstall window frame assembly, follow the above
procedure in reverse.
Log Top Left
Log Top Center Left
Log Top Center Right
Log Top Right
--
B29
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NV360/580 Series
1. Remove window frame assembly. (Refer to
Page 10)
2. Remove logs from packaging.
As with all plastics - these are not
toys and should be kept away form
children and infants.
Log Top
Left
Log Top
Right
3. Place rear log on rear bracket (ensure log is
seated properly, leveled and centered to the
unit), so it will not move form side to side and
is firmly positioned on the bracket. Be sure log
is as far back as possible on bracket.
Log Rear
Log
Front
Right
4. Place front left log on top of burner, left side.
Align log's bottom holes with left bracket log
locator studs.
Ember
Material
5. Place front right log on top of burner, right
side. Align log's bottom holes with right
bracket log locator studs.
6. Place top cross logs onto locator notches.
Ensure logs are secure. (Fig. 11 or 12)
Top logs must be placed properly
onto notches.
Lava Rock
LG119
Log Front
Left
Ember Material Placement
Place the hard ceramic ember material on the
burner in front of the front logs. Place small dime
size ceramic wool on top of hard ceramic em-
bers. Place small pieces in hole of top cross log
and on front of the front logs by placing a small
piece of wool on your fingertip and pushing it
onto the log. Do not place ember material in the
inside corners of the front logs.
Fig. 11 NV360 log, lava rock and ember material placement.
Log Top Center
Right
Log Top
Center Left
Log Top
Left
Log Top
Right
Lava Rock
The lava rock provided with this fireplace must
be placed on the firebox base around the sides
of the burner assembly and on the tray beneath
the grate.
Log
Rear
Under no circumstances should this lava rock be
place don any part of the burner assembly.
Log
Front
Right
Flame Adjustment
Log
Front
Left
For fireplaces equipped with Hi/Lo valves, flame
adjustment is accomplished by rotating the Hi/Lo
adjustment knob located near the center of the
gas control. (Fig. 13 or 14)
Ember
Material
Flame Characteristics
It is important to periodically perform a visual
check of the pilot and the burner flames. Com-
pare them to Figures 15, 16 and 17. If any of the
flames appear abnormal call a service person.
Lava
Rock
LG120
Fig. 12 NV580 log, lava rock and ember material placement.
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NV360/580 Series
Inspecting the Venting System
Turn
counterclockwise
to increase
flame height
Turn clockwise
to decrease
flame height
This appliance venting system was designed and con-
structed to develop a positive flow adequate to remove
flue gases to the outside atmosphere.
HV102
Any foreign object in the venting system, except those
designed specifically for the venting system, may cause
spillage of flue gases.
Fig. 13 Flame adjustment knob for Honeywell valve.
Turn
counterclockwise
to increase
To inspect the venting system, make sure the main gas
valve is off. Remove glass frame (See Window Frame
Assembly Removal Section). Using a flashlight, check
the area above the baffle in the combustion dome.
Clean if necessary.
Turn clockwise
to decrease
flame height
HV116
flame height
LO
Fig. 14 Flame adjustment knob for SIT 820 valve.
Test Chimney Draw
PSE Pilot
A "Chimney Draw" test must be made before the instal-
lation is complete.
1. Close all doors and windows in the home and start
exhaust fans in the kitchen and bathroom.
3/8" - 1/2"
(10 - 13 mm)
2. Light unit and operate for 5 minutes.
3. Hold an ignited match, cigarette or smoke match in
front of the unit. Refer to Figure 17 for location of the
draft hood opening.
SIT Pilot
4. Check to make sure smoke from the match, ciga-
rette or smoke match is drawn into the fireplace. If it
F584-703
Fig. 15 Correct pilot flame appearance.
Yellow Flame
DV360
Yellow
Flame
LG118
Red Glow
DV580
LG121
Red Glow
Fig. 16 Correct burner flame appearance.
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NV360/580 Series
is not, turn the unit off and check for causes creating
the lack of adequate draft.
CAUTION: The firebox, Vent Safety Switch sensor
and surrounding panels become very hot during
normal operation. Allow time for the components to
cool before carrying out any service or inspection.
Do not operate the unit until lack of ad-
equate draft has been determined and
rectified.
If the sensor is activated and shuts off the burner as-
sembly, the following procedure should be followed:
Test for Draft at This Location
• Observe that the pilot flame is still "ON". If the pilot
flame has gone out the reason for the fireplace shut
down is not the vent safety switch.
• Turn the pilot flame "OFF" and close all controls. Al-
low the fireplace to cool.
• Check the flue and venting component for blockage
or restrictions.
• Remove the front louvre assembly.
• Locate the sensor.
• Reset the sensor by pressing the reset pin between
the two wire terminals. (Fig. 18)
CAUTION: The components may still be hot.
• Light the fireplace and check for downdrafts.
• Operate the fireplace in the normal manner. If the
burner assembly shuts down again after a period
of operation, DO NOT ATTEMPT TO RESET THE
SENSOR AGAIN. Turn off the fireplace and contact
your service technician.
FP1197
Fig. 17 Draft test location.
First Firing
Sensor
Upon completing the gas line connection, a small
amount of air will be trapped in the line. When first
lighting the unit with pilot light, it will take a few minutes
to purge the trapped air. Once purging is complete, the
pilot and burner will light and operate as indicated in the
instruction manual. Subsequent lightings of the appli-
ance will not require purging.
Wire Terminal
Wire Terminal
When lit for the first time, the appliance will emit a slight
odor for an hour or two. This is due to paint and lubri-
cants used in the manufacturing process. After each
lighting, vapor may condense and fog the glass; this
moisture disappears in a few minutes of burning.
Reset Pin
FP1160
Fig. 18 Vent safety switch.
Electrical Connection
Vent Safety Switch
The sensor is wired in series between the wall mounted
"ON/OFF" switch and the Electronic Ignition Module
(Fig. 19) or the thermopile and the gas valve (Fig. 20).
This fireplace incorporates the use of a Vent Safety
Shut-off Switch. The sensor and wiring are factory
installed and should not be removed or altered during
installation.
In the event of total flue blockage the system will detect
the increased heat buildup and will automatically shut
down the main burner assembly.
The sensor is located above the firebox behind the top
louvre assembly. It is accessible by removing the top
louvre assembly.
13
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NV360/580 Series
WHITE
PILOT
HONEYWELL S8600 B IGNITION MODULE
GND
(BURNER)
24V
GND
MV MVPV PV
SPARK
24V
SENSE
WHITE
WHITE
BLACK
BLACK
BLACK
WHITE
A
E
NOVA SIT 822 VALVE
BLACK
24 VAC HOT
120 VAC RTN
BLACK
1 5
BLACK
WHITE
WHITE
3 4
WHITE
BLACK
120 VAC HOT
"ON/OFF"
SWITCH
24 VAC RTN
40VA
TRANSFORMER
GREEN
FP670
Fig. 19 Vent Safety Switch wiring, EN/EP units.
Thermopile
"ON/OFF"
Switch
TH
TP
Vent Safety
Switch
Gas
Valve
TH
TP
FP1161
Fig. 20 RN/RP units using a remote ON/OFF switch.
14
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NV360/580 Series
Lighting And Operating Instructions
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING:If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
A. This heater has a pilot which must be lit manu-
ally. When lighting the pilot follow these instruc-
tions exactly.
•
If you cannot reach your gas supplier, call the
Fire Department
C. Use only your hand to push in or turn the gas
control knob. Never use tools. If the knob will not
push in or turn by hand, do not try to repair it, call a
qualified service technician. Applying force or any
attempted repair may result in a fire or explosion.
B. BEFORE LIGHTING smell all around the heater
area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL GAS
D. Do not use this fireplace if any part has been under
water. Immediately call a qualified service techni-
cian to inspect the heater and to replace any part of
the control system and any gas control which has
been under water.
•
•
•
•
Do not try to light any fireplace
Do not touch any electric switch
Do not use any phone in your building
Immediately call your gas supplier from a neigh-
bor's phone. Follow the gas supplier's instruc-
tions.
Lighting Instructions
1. STOP! Read the safety information above.
2. Turn OFF all electrical power to the fireplace.
3. For MN/MP/TN/TP appliances ONLY, go on to
Step 4. For RN/RP appliances turn the On/Off
switch to “OFF” position or set thermostat to
lowest level.
10. Push the control knob all the way in and hold.
Immediately light the pilot by repeatedly depress-
ing the piezo spark ignitor until a flame appears.
Continue to hold the control knob in for about one
(1) minute after the pilot is lit. Release knob and it
will pop back up. Pilot should remain lit. If it goes
out, repeat steps 5 through 8.
4. Open control access panel.
5. Push in gas control knob slightly and turn
clockwise
to "OFF".
3/8" - 1/2"
OFF
PILOT
o
2
O
Honeywell
Euro SIT
SIT NOVA
•
If knob does not pop up when released, stop
and immediately call your service technician or
gas supplier.
6. Wait five (5) minutes to clear out any gas. Then
smell for gas, including near the floor. If you
smell gas, STOP! Follow "B" in the safety infor-
mation above. If you do not smell gas, go to the
next step.
7. Remove glass door before lighting pilot. (See
Glass Frame Removal section).
8. Visibly locate pilot by the main burner.
9. Turn knob on gas control counterclockwise
to "PILOT".
•
If after several tries, the pilot will not stay lit,
turn the gas control knob to "OFF" and call your
service technician or gas supplier.
11. Replace glass door.
12. Turn gas control knob to “ON” position.
13. For RN/RP appliances turn the On/Off switch to
“ON” position or set thermostat to desired setting.
14. Turn on all electrical power to the fireplace.
To Turn Off Gas to Heater
1. Turn the On/Off switch to "OFF" position or set
the thermostat to lowest setting.
3. Open control access panel.
4. Push in gas control knob slightly and turn clock-
2. Turn off all electric power to the fireplace if
service is to be performed.
wise
to "OFF". Do not force.
5. Close control access panel.
15
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NV360/580 Series
Troubleshooting
Honeywell VS8420 Standing Pilot
Remove Glass Panel Before Servicing.
START
CHECK
• Supply line hooked up
• Shutoff valve open
Gas Supply ON
NO
YES
• Lockout has engaged. Wait
60 seconds and try again.
• For spark at electrode while
depressing Piezo - 1/8" gap to
pilot hood needed.
Pilot Lights with
Piezo Ignitor
NO
• All wiring connections
• Replace Piezo ignitor
YES
Pilot Stays Lit
YES
• For air in lines
• Thermopile needs a minimum
325mV. Adjust pilot flame height.
• All Wiring connections
• Replace thermopile
• Thermocouple needs a minimum
14mV.
• Defective valve. Turn to pilot,
meter should read greater than
100mV. If not, replace.
NO
• Valve is turned on
• Wall switch is not turned on.
Watch for grounded wires!
• Thermopile needs a minimum
325mV.
Pilot Lights
Main Burner
NO
• Plugged burner orifice.
YES
System OK
FP396a
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NV360/580 Series
Troubleshooting
SIT NOVA 820 MILLIVOLT VALVE
NOTE: Before troubleshooting the gas control system, be sure external gas shut off is in the "ON" position.
WARNING: BEFORE DOING ANY GAS CONTROL SERVICE WORK, REMOVE GLASS FRONT.
POSSIBLE CAUSES
A. Defective or misaligned elec-
trode at pilot.
SYMPTOM
1. Spark ignitor will not light.
CORRECTIVE ACTION
Using a match, light pilot. If pilot lights, turn off pilot and
push the red button again. If pilot will not light - check gap
at electrode and pilot -should be 1/8" to have a strong
spark.
B. Defective ignitor (push button)
Push piezo ignitor button. Check for spark at electrode
and pilot. If no spark to pilot, and electrode wire is prop-
erly connected, replace ignitor.
A. Defective pilot generator (ther-
mocouple), remote wall switch.
2. Pilot will not stay lit after
carefully following lighting
instructions.
Check pilot flame. Must impinge on thermocouple/ther-
mopile. NOTE: This pilot burner assembly utilizes both - a
thermocouple and a thermopile. The thermocouple oper-
ates the main valve operation ("ON" and "OFF"). Clean
and/or adjust maximum flame impingement on thermopile
and thermocouple.
B. Defective automatic valve.
Turn valve knob to "PILOT". Maintain flow to pilot; millivolt
meter should read greater than 10 mV. If the reading
is okay and the pilot does not stay on, replace the gas
valve. NOTE: An interrupter block (not supplied) must be
used to conduct this test.
A. Wall switch or wires defective.
3. Pilot burning, no gas to
main burner.
Check wall switch and wires for proper connections.
Jumper wire across terminals at wall switch, if burner
comes on, replace defective wall switch. If okay, jumper
wires across wall switch wires at valve. If burner comes
on, wires are faulty or connections are bad.
1. Be sure wire connections from thermopile at gas valve
terminals are tight and thermopile is fully inserted into
pilot bracket.
B. Thermopile may not be gener-
ating sufficient millivoltage.
2. One of the wall switch wires may be grounded.
Remove wall switch wires form valve terminals if pilot
now stays lit, trace wall switch wiring for ground. May
be grounded to fireplace or gas supply.
3. Check thermopile with millivolt meter. Take reading at
thermopile terminals of gas valve. Should read 250-
300 millivolts (minimum 150) while holding valve knob
depressed in pilot position and wall switch "OFF".
Replace faulty thermopile if reading is below specified
minimum.
Check burner orifices for debris and remove.
Turn valve knob to "ON", place wall switch to "ON". Milli-
volt meter should read greater than 100 mV. If the reading
is okay and the burner does not come on, replace the gas
valve.
C. Plugged burner orifice.
D. Defective automatic valve op-
erator.
A. Pilot flame may be too low or
blowing (high) causing the pilot
safety to drop out.
4. Frequent pilot outage
problem.
Clean and/or adjust pilot flame for maximum flame im-
pingement on thermopile and thermocouple.
B. Possible blockage of the vent
terminal.
Check the vent terminal for blockage (recycling the flue
gases).
17
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NV360/580 Series
2. Insure the rubber gasket (D) is properly positioned
and install the new HI/LO pressure regulator assem-
bly to the valve using the new screws (E) supplied
with the kit. Tighten the screws securely. (Ref. torque
= 25 in/lb) (Fig. 23)
3. Install the enclosed conversion label (F) to the valve
body where it can easily be seen. (Fig. 23)
Valve conversion is complete.
Fuel Conversion Instructions
To convert the DV360/580 units for use with a different
gas follow these instructions. Before proceeding, turn
control knob on valve to “OFF” and turn gas supply
OFF. Turn OFF any electricity that may be going to the
appliance.
CAUTION: Logs may be HOT! Allow to cool before
proceeding.
E
1. Open louvre assembly bottom to gain access to
valve. Remove window frame assembly. (See “Win-
dow Frame Assembly Removal”, Page 10, Fig. 10)
2. Remove logs if previously installed.
Honeywell Valve
1. Remove cap from HI/LO knob. This can be accom-
plished by lifting the plastic cap off the screw. (Fig.
21)
2. Remove the screw from center of HI/LO knob with
small screwdriver turning counterclockwise. (Fig. 21)
3. Insert conversion screw supplied in conversion kit.
Blue for natural gas, red for LP.
D
4. Tighten screw, replace cap.
F
Cap
Lift Open
FC108
Fig. 23 Replace regulator.
Burner and Pilot Orifice Conversion
1. Remove manifold mounting screw from burner. (Fig.
24)
2. Remove burner orifice from manifold assembly using
3/8” wrench. (Fig. 25)
Hi/Lo
Knob
Remove
Center Screw
CO100
Fig. 21 Remove center screw from Hi/Lo knob.
NOVA SIT820 Valve
3. Install conversion orifices in place of orifices just
removed.
1. Using the TORX T20 bit, remove and discard the
three (3) pressure regulator mounting screws (A),
pressure regulator tower (B) and the spring and
diaphragm assembly (C). (Fig. 22)
NV360 Pilot
Manifold Assembly
Burner Pan
Location
A
NV580 Pilot
Location
Manifold
Mounting
Screw
B
C
Log Support
Orifice
CO101a
Fig. 24 Remove manifold assembly.
Rear Burner Orifice
#53 (NV360)
#51 (NV580)
Front Burner Orifice:
#74 (NV360)
#65 (NV580)
FC107
CO102a
Fig. 22 Remove mounting screws, pressure regulator tower
and spring and diaphragm assembly.
18
Fig. 25 Remove burner orifice, replace with new orifice.
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NV360/580 Series
4. Remove both air shutters from burner pan by remov-
ing shutter retaining screw then air shutter. (Fig. 26)
5. Install air shutters supplied in kit on burner pan.
Replace shutter retaining screw. For conversion to
Natural Gas adjust new air shutters so slots are cov-
ered. For conversion to Propane Gas, adjust new air
shutters so slots are open. NOTE: NV360 air shutter
has only one hole, closed. Secure shutter retaining
screws. (Fig. 27)
Pilot
Hood
Pilot
Bracket
CO105a
6. Re-install manifold to burner pan.
Fig. 28 Remove pilot hood.
Index Tab
Burner Pan
Shutter
Retaining
Screw
Allen Wrench
Air Shutter
CO103
Snap Ring
Fig. 26 Remove air shutter from burner pan.
Shutter Retaining
CO106a
Burner
Pan
Screw
Fig. 29 Remove pilot orifice.
Natural Gas
Replacement of Ceramic Hearth Panels
Slots Covered
1. Turn unit OFF. NOTE: Be sure unit is cool.
Front View
2. Remove glass.
3. Remove logs. Remove old hearth panels and dis-
card.
Top View
Shutter
Retaining
Screw
Burner
Pan
NV360
4. Remove two (2) screws securing grate to hearth
pan. (Fig. 30)
One (1) Hole Closed
5. Set left and right panels on hearth and bring towards
front of unit.
Holes Open
Holes Open
6. Replace assembly.
7. Replace logs.
Slots Open
Burner
Pan
NV580
8. Re-install glass panels.
Front View
Screw
Screw
Burner
Holes Open
CO110
Fig. 27 Install conversion air shutters.
NOTE: It is not necessary to remove the pilot tube for
conversion.
7. Remove pilot hood by lifting up. (Fig. 28)
8. Remove pilot orifice with Allen wrench. (Fig. 29)
9. Install LP pilot orifice.
Grate
Hearth Panels
H100a
Front of Unit
Fig. 30 Hearth panel location.
10. Re-install pilot hood and be sure to align with index
tab. Installation complete.
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NV360/580 Series
Maintenance
Burner and Burner Compartment
It is important to keep the burner and the burner com-
partment clean. At least once per year the logs and lava
rock/ember material should be removed and the burner
compartment vacuumed and wiped out. Remove and
replace the logs as per the instructions in this manual.
To obtain proper operation, it is imperative that the pilot
and burner’s flame characteristics are steady, not lifting
or floating.
Typically, the top 3/8” or 1/2” of the thermopile should
be engulfed in the pilot flame. (Fig. 31)
Always handle the logs with care as they
are fragile and may also be hot if the fire-
place has been in use.
To adjust pilot burner; (by qualified service technician)
1. Remove pilot adjustment cap.
2. Adjust pilot screw to provide properly sized flame.
3. Replace pilot adjustment cap.
FK24/FK12 Fan Assembly
The fan unit requires periodic cleaning. At least once
per month in the operating season, open the lower lou-
vre panels and wipe or vacuum the area around the fan
to remove any build up of dust or lint.
The primary air shutter is set at factory and should only
be adjusted, if necessary, by a qualified service techni-
cian.
Brass Trim
PSE Pilot
3/8” - 1/2”
(10 - 13 mm)
Clean the brass trim pieces using a soft cloth lightly
dampened with lemon oil. Do not use water or house-
hold cleaners on any brass components.
Contact your local representative to arrange an annual
service program.
SIT Pilot
F584-703
Cleaning the Standing
Pilot Control System
Fig. 31 Correct pilot flame appearance.
The burner and control system consists of
• burner tube • gas orifice
• pilot assembly • thermopile
• millivolt gas valve
Most of these components may require only an oc-
casional checkup and cleaning and some may require
adjustment. If repair is necessary, it should be per-
formed by a qualified technician.
Logs May Be HOT!!
1. Turn off pilot light at gas valve side.
2. Let fireplace cool if it has been running.
3. Remove window frame assembly. (Refer to Window
Frame Assembly Removal section)
4. Remove logs.
5. Vacuum burner compartment especially around
orifice primary air openings.
6. Visually inspect pilot. Brush or blow away any dust
or lint accumulation.
7. Reinstall logs.
8. Ignite pilot - Refer to Lighting Instructions.
9. Reinstall window frame assembly.
20
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NV360/580 Series
1c
1c
1a
1a
1b
5a,b
6
2
4
1g
1b
14
3
15
1d
1d
7
1e
DV580
DV360
1e
1f
19
11
13
16
8a
8b
21a-d
9
10a
12
10b
17
22
32
26
20
36a
36b
33
I
H
35
O L
25
34a/b
27
ON
PILOT
40
29
PILOT
ADJ
28
31
41
37
42
23 a/b
39
18
24 a/b
38
45
46a,b
CFM Corporation reserves the right to make changes in design, materials, specifications, prices and discontinue colors and products at any time,
without notice.
NV360/580
Ref. Description
NV360
20002397
B25
NV580
20002071
E
1. Log Set
1a. Log Front Left
1b. Log Front Right
1c. Log Rear
B26
B27
E2
E3
1d. Log Top Left
B28
E4
1e. Log Top Right
B29
E7
1f. Log Top Center Left
1g. Log Top Center Right
2. Volcanic Rock
3. Ember (Package)
4. Lava Rock (Burner)
5a. Burner Housing Assembly - Natural
5b. Burner Housing Assembly - LP
--
--
E5
E6
20000376
51915
57897
200022411
20004145
20000376
51915
57897
20004268
20002402
21
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NV360/580 Series
NV360/580(continued)
Ref. Description
NV360
57803
NV580
57803
6. Ceramic Tile (single)
7. Manifold Assembly
10000765
20002274
20002275
20002273
20002271
20002272
20002205
10000992
20003710
54174
10000765
20002322
20002323
20002319
20002321
20002320
20002369
10000992
20003711
54174
20002072
20002380
20002381
52356
20002286
20002442
20002540
20002150
10000616
20003611
51842
8a. Ceramic Hearth Panel (Left)
8b. Ceramic Hearth Panel (Right)
9. Ceramic Panel (Rear)
10a. Ceramic Panel (Left Side)
10b. Ceramic Panel (Right Side)
11. Glass with Gasket
12. Gasket Glass
13. Door Frame Assembly
14. Clamp Frame Window
15. Trim Frame Window (Pb) (w/two magnets)
16. Louvre Assembly Top
17. Bottom Louvre Assy.
18. Bottom Louvre Hinge
19. Deflector Top
20. Grate Assembly
21a. Orifice - Front Burner - LP
21b. Orifice - Front Burner - Natural
21c. Orifice - Rear Burner - LP
21d. Orifice - Rear Burner - Natural
22. Switch ON/OFF
57483
10000039
10000040
52356
54364
20002196
20003872
53349
20002385
20002498
51842
23a. Valve - Honeywell VS8421 - Natural
23b. Valve - Honeywell VS8421 - LP
24a. Valve - SIT 820 - Natural
24b. Valve - SIT 820 - LP
25a. Pilot Assembly - Natural
25b. Pilot Assembly - LP
26. Electrode Ignitor w/cable SIT24
27. Sensing Electrode w/cable
28. Pilot Tube 1/8" x 24" Long w/fittings
29. Thermocouple 24"
10001782
10001759
52677
10001782
10001759
52677
52678
52678
10002264
10002265
10001297
57885
10001296
53373
10002264
10002265
10001297
57885
10001296
53373
31. Thermopile 18" RS
51827
51827
32. Pilot Top Convertible
33. Hood Pilot 3 Way
10002266
10002385
10002268
10002269
52464
20000680
20000184
20000129
54103
10002266
10002385
10002268
10002269
52464
20000680
20000680
20000129
54103
34a. Pilot Orifice #65 - Natural
34b. Pilot Orifice #35 - LP
35. Ignitor Piezo (SIT Valve)
36a. Air Shutter - Front - LP
36b. Air Shutter - Rear - LP
37. Air Shutter - Natural
38. Fan w/Bracket
39. Electrical Cord (6 ft.)
51865
51865
40. Fan Temp. Sensor
51704
51704
41. Speed Control
51738
51738
42. Speed Control Knob
51882
51882
43. Remote Switch Kit (not shown)
53875
53875
22
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NV360/580 Series
NV360/580(continued)
Ref. Description
NV360
NV580
44. Piezo Ignitor Replacement Kit - Honeywell Valve (not shown)
45. Vent Safety Switch
46a. Regulator Head - Natural
20000062
10002013
10001006
10001007
20000062
10002013
10001006
10001007
46b. Regulator Head - LP
Fuel Conversion Kits
Conversion Kit, NG to LP
NV360RN KIt # 20003896
NV580RN Kit # 20003898
Conversion Kit, LP to NG
NV360RP Kit # 20003895
NV580RP Kit # 20003897
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NV360/580 Series
Accessories
Method A
Fan Kits
Route the 6’ (1.8m) lead fitted to the unit to a conve-
niently located wall socket.
Method B
FK12 Fan Assembly
1. Open louvre assembly bottom.
2. Install FK12 fan in back of unit between hearth sup-
ports. (Fig. 32)
If the EB-1 receptacle box (Pt. #ZA1200) was cor-
rectly connected when the unit was installed, the
fan lead can be directly plugged into the EB-1 plug
socket.
3. Secure fan on velcro strips.
4. Power to the fan can be supplied by plugging the
supply lead into a conveniently located wall socket
or by using a hard-wired EB-1 connector box.
5. Whether wiring directly to the fan junction box (Op-
tion A) or into the EB1 (electrical box, Option B) first
ensure cable is secured using box connector.
5. Be sure fan motor does not touch hearth supports.
The fireplace, when installed must be elec-
trically connected and grounded in accor-
dance with local codes, with the current
CSA C22.1 Canadian Electrical Code or for
US installations, follow local codes and
the National Electrical Code, ANSI/NFPA
No. 70.
Side View
Cold Air
Box
Front of
Unit
Hearth Pan
Hard (Direct) Wire Hook Up
FK12 Fan
Base Pan
First connect ground wire to ground stud located on
the base of either box. Black wire from supply should
connect to the variable speed switch. Alternate speed
switch wire connects to temperature sensor. Alternate
lead from sensor connects to fan. Alternate fan lead
connects back to the white supply wire. (Fig. 34)
FP1004
Fig. 32 FK12 Fan Kit placement.
Any electrical rewiring of this fan must be
completed by a qualified electrician.
FK24 Fan Assembly
Fan specifications: 120 volt, 60 Hz, .75 Amp.
This fan does not need regular maintenance, however
periodic cleaning is required. Check the area under the
control door and in front of the fan and wipe or vacuum
at least once a month during the operating season.
Should this fan require servicing, the power supply must
be disconnected.
Turn off all power before hook up.
Electrical Box
Heat Sensor
Fan
A
E
The FK24 comes with the electrical cord attached.
1. Slide fan assembly from the left side into the fire-
place opening, line up mounting holes with screw
studs on back of fireplace and fasten with #10 - 24
hex nuts. (Fig. 76)
Fan Speed
Switch
Valve
Gas Line
FP1026
Fig. 33 FK24 fan placement.
2. Install thermal sensor on bottom of firebox using #10
- 24 hex nuts.
Fan
Temperature
Sensor
3. (Option A) - Place electronic fan speed control box
on bottom of fireplace base, lining up mounting holes
with screw studs. Fasten fan speed control box with
#10 - 24 hex nuts.
Speed
Control
Black
White
Ground
(Option B) - The speed control can be installed in an
electrical box at normal wall switch height for conve-
nient access.
FP1025
Fig. 34 FK24 fan wiring.
4. The power supply may be connected in 2 ways:
24
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NV360/580 Series
Remote Controls
Optional remote control units are available to control
different functions of the appliance.
Rear Ceramic Panel
Back of
Firebox
Model
RC1
Functions Controlled
ON/OFF
RC2
MRC3
ON/OFF and Temperature
ON/OFF and Temperature control with
a digital display and a programmable
24 hour clock
Burner
Rear Log
Support
IMT
Wall mounted thermostat control
Ceramic Refractory Lining
H102
Fig. 37 Rear ceramic panel placement.
1. Remove glass and logs.
2. Insert supports under ceramic hearth panels. (Fig.
35)
Decorative Frame Trims
3. Remove three (3) screws securing heat shield to
combustion dome. (Fig. 36)
A selection of decorative frame trim kits are available
for moutning around the outside of the appliance to
enhance its visual effct on the room. Installation instru-
citons for each decorative frame trim are included with
the frame trim kit. Contact your authorized distributor for
details and ordering information.
4. Place rear ceramic panel in back of unit. (Fig. 37)
5. Place side panels.
6. Replace heat shield, logs and glass.
Ceramic
Support
Grate
B-Vent Adapter
Burner
For use with other than VCMP B-vent (SK-8) pipe. Con-
tact your dealer for information.
Outside Air Kit
The model AK-1 Outside Air Kit is designed to bring
additional combustion air directly from the outside to the
fireplace. Refer to installation instructions provided with
the Outside Air Kit.
H101a
Hearth Panel
Fig. 35 Ceramic support.
Section A
Heat Shield
Heat Shield
(3)
Screws
Side View
Section A
H103
Fig. 36 Heat shield.
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LIMITED LIFETIME WARRANTY
PRODUCT COVERED BY THIS WARRANTY
All Vermont Castings gas stoves, gas inserts, and gas fireplaces, and all Majestic or Northern Flame
brand gas fireplaces equipped with an Insta-Flame Ceramic Burner, or standard steel tube burner.
BASIC WARRANTY
•
Any part and/or component replaced under the provisions of this
warranty is covered for six months or the remainder of the original
warranty, whichever is longest.
CFM Corporation (hereinafter referred to collectively as the Company)
warrants that your new Vermont Castings or Majestic Gas Fireplace/
Stove is free from manufacturing and material defects for a period of
one year from the date of purchase, subject to the following conditions
and limitations.
•
This warranty is limited to the repair of or replacement of part(s) found
to be defective in material or workmanship, provided that such part(s)
have been subjected to normal conditions of use and service, after
said defect is confirmed by the Company’s inspection.
EXTENDED LIFETIME WARRANTY
•
•
The company may, at its discretion, fully discharge all obligations
with respect to this warranty by refunding the wholesale price of the
defective part(s)
The heat exchanger, where applicable, and combustion chamber
of every Vermont Castings or Majestic gas product is warranted for
life against through wall perforation. All appliances equipped with an
Insta-Flame Ceramic Burner have limited lifetime coverage on the
ceramic burner plaque. Warrantees are made to the original owner
subject to proof of purchase and the conditions and limitations listed
on this Warranty Document
Any installation, labor, construction, transportation, or other related
costs/expenses arising from defective part(s), repair, replacement,
or otherwise of same, will not be covered by this warranty, nor shall
the Company assume responsibility for same. Further, the Company
will not be responsible for any incidental, indirect, or consequential
damages except as provided by law.
COMPONENT WARRANTY
CAST IRON: All external and internal cast iron parts are warranted for a
period of three years.
•
SOME STATES DO NOT ALLOW FOR THE EXCLUSION OR
LIMITATIONS OF INCIDENTALAND CONSEQUENTIAL DAMAGES
OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOUR
CIRCUMSTANCES. THIS WARRANTY GIVES YOU SPECIFIC
RIGHTSANDYOU MAYHAVE OTHER RIGHTS WHICH VARYFROM
STATE TO STATE.
Note: On porcelain enamel finished external parts and accessories
The Company offers no Warranty on chipping of enamel surfaces.
Inspect all product prior to accepting it for any damage to the
enamel.
The salt air environment of coastal areas or a high humidity
environment can be corrosive to the porcelain enamel finish. These
conditions can cause rusting of the cast iron beneath the porcelain
enamel finish, which will cause the finish to flake off.
•
•
•
•
All other warranties-expressed or implied- with respect to the product,
its components and accessories, or any obligations/liabilities on the
part of the Company are hereby expressly excluded.
The Company neither assumes, nor authorizes any third party to
assume on its behalf, any other liabilities with respect to the sale of
this Vermont Castings or Majestic product
Dye lot variations with replacement parts and/or accessories can
occur and are not covered by warranty.
GLASS DOORS: Glass doors are covered for a period of one year.
Glass doors are not warranted for breakage due to misuse or accident.
Glass doors are not covered for discoloration or burned in stains due to
environmental issues, or improper cleaning and maintenance.
The warranties as outlined within this document do not apply to
chimney components or other non CFM Corporation accessories used
in conjunction with the installation of this product..
Damage to the unit while in transit is not covered by this warranty but
is subject to claim against the common carrier. Contact the dealer
from whom you purchased your fireplace/stove (do not operate the
appliance as this might negate the ability to process the claim with the
carrier).
BRASS PLATED PARTS AND ACCESSORIES: Brass parts should be
cleaned with Lemon oil only. Brass cleaners cannot be used. Mortar
mix and masonry cleaners may corrode the brass finish. The Company
will not be responsible for, nor will it warrant any brass parts which are
damaged by external chemicals or down draft conditions.
•
•
The Company will not be responsible for:
GAS VALVES: Gas valves are covered for a period of one year
a) Down drafts or spillage caused by environmental conditions such
as near-by trees, buildings, roof tops, hills, or mountains.
b) Inadequate ventilation or negative air pressure caused by
mechanical systems such as furnaces, fans, clothes dryers, etc.
ELECTRONIC AND MECHANICAL COMPONENTS: Electronic and
mechanical components of the burner assembly are covered for one
year. All steel tube burners are warranted for one year.
ACCESSORIES: Unless otherwise noted all components and CFM
Corporation company supplied accessories are covered for a period of
one year.
This warranty is void if:
a) The fireplace has been operated in atmospheres contaminated by
chlorine, fluorine, or other damaging chemicals.
b) The fireplace has been subjected to prolonged periods of
dampness or condensation
c) Any damages to the fireplace, combustion chamber, heat
exchanger or other components due to water, or weather damage,
which is the result of but not limited to, improper chimney/venting
installation.
CONDITIONS AND LIMITATIONS
•
This new Vermont Castings or Majestic product must be installed by
a competent, authorized, service contractor. A licensed technician, as
prescribed by the local jurisdiction must perform any installation/service
work. It must be installed and operated at all times in accordance with
the Installation and Operating instructions furnished with the product.
Any alteration, willful abuse, accident, or misuse of the product shall
nullify this warranty.
d) Any alteration, willful abuse, accident, or misuse of the product
has occurred.
•
•
This warranty is non-transferable, and is made to the original owner,
provided that the purchase was made through an authorized supplier
of the Company.
IF WARRANTY SERVICE IS NEEDED…
1) Contact your supplier. Make sure you have your warranty,
your sales receipt, and the model/serial number of your
CFM Corporation product.
2) DO NOT ATTEMPT TO DO ANY SERVICE WORK
YOURSELF.
The customer must pay for anyAuthorized Dealer in-home travel fees
or service charges for in-home repair work. It is the dealers option
whether the repair work will be done in the customer’s home or in the
dealer’s shop.
•
If upon inspection, the damage is found to be the fault of the
manufacturer, repairs will be authorized at no charge to the customer
parts and/or labor.
© CFM Corporation
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CFM Corporation
2695 Meadowvale Blvd. • Mississauga, Ontario, Canada L5N 8A3
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