Vermont Casting Indoor Fireplace 2547CE User Manual

Encore  
Multi-Fuel Heater  
Model 2547CE  
Homeowner’s  
Installation and  
Operating Manual  
SAFETY NOTICE: IF THIS APPLIANCE IS NOT PROPERLY INSTALLED, OPERATED AND MAIN-  
TAINED, A HOUSE FIRE MAY RESULT.  
TO REDUCE THE RISK OF FIRE, FOLLOW THE INSTALLATION INSTRUCTIONS. FAILURE TO  
FOLLOW INSTRUCTIONS MAY RESULT IN PROPERTY DAMAGE, BODILY INJURY OR EVEN  
DEATH. CONTACT LOCAL BUILDING OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION  
INSPECTION REQUIREMENTS IN YOUR AREA.  
Do Not Discard This Manual: Retain for Future Use  
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Encore Multi-Fuel Heater  
Specifications  
Encore Multi-Fuel, Model 2547CE  
Width (leg-to-leg)..................................... 685 mm (27”)  
Depth (leg-to-leg) .................................... 380 mm (15”)  
Height to top of flue collar, 152 or 203 mm (6” or 8”)  
Top exit.............................................. 640 mm (25¹⁄₄”)  
Rear exit............................................ 675 mm (26¹⁄₂”)  
Wood  
Smokeless Fuel2  
7.7 kW1  
Nominal heat output  
Minimum flue draught  
12.3 kW1  
(42,000 BTU/hr) (26,270 BTU/hr)  
12 Pa  
(0.048” WG)  
291°C (556°F)  
71.6%  
12Pa  
(0.048”WG)  
267°C (513°F)  
66.7%  
Mean flue gas temp  
Efficiency (space heating)  
Fuel size/type  
1. This value can vary depending on how the stove  
is operated, the type and moisture content of the fuel  
used, as well as the design, construction and climatic  
location of your home. Figures shown are based on  
nominal fuel consumption obtained under laboratory  
conditions and on average efficiencies.  
up to 510 mm (20”) Smokeless coal  
Flue mass gas flow  
12.0 g/s  
10.4 g/s  
CO Emissions (@ 13% O2) 7900 ppm  
3200 ppm  
Area Heated ..............................129 sq. m (1400 sq.ft.)  
Loading....................................................... Front or top  
Chimney connector:  
for 8” flue collar ....................... 203 mm (8”) diameter  
for 6” flue collar ....................... 152 mm (6”) diameter  
Chimney flue size:  
2. This stove is approved for use with processed coal  
fuels generally known as smokeless. Ask your dealer  
which fuels are acceptable in your area.  
for 8” flue collar .......................203 mm (8”) minimum  
for 6” flue collar .......................152 mm (6”) minimum  
Flue exit position ....................... Reversible, top or rear  
Primary air ... Manually set, thermostatically maintained  
Ash handling system .....................Removable ash pan  
Glass panel ......................... High-temperature ceramic  
Weight ................................................ 159 kg (350 lbs.)  
Drawings Not to Scale  
457 mm (18")  
83 mm  
(3")  
543 mm  
(21")  
610 mm  
(24")  
686 mm (27")  
686 mm (27")  
51 mm  
(2")  
572 mm (22")  
127 mm  
(5")  
394 mm  
(15")  
73 mm (2")  
470 mm  
(18")  
641 mm  
(25")  
Top exit  
flue collar  
height  
600 mm  
(23")  
657 mm  
(25")  
187 mm  
(7")  
133 mm  
(5")  
686 mm (27")  
381 mm  
(15")  
0971  
Fig. 1 Encore MF dimensions.  
3
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Encore Multi-Fuel Heater  
Installation  
SAFETY NOTICE: IF YOUR ENCORE IS NOT PROP-  
ERLY INSTALLED, A HOUSE FIRE MAY RESULT.  
TO REDUCE THE RISK OF FIRE, FOLLOW THE  
INSTALLATION INSTRUCTIONS. CONTACT LOCAL  
BUILDING OR FIRE OFFICIALS ABOUT RESTRIC-  
TIONS AND INSTALLATION INSPECTION REQUIRE-  
MENTS IN YOUR AREA.  
Outside Air  
In some modern, super-insulated homes, there is  
inadequate air for combustion because of insufficient  
air infiltration into the building. Such air enters a home  
through unsealed cracks and openings. Exhaust fans  
for kitchen or bath can compete with the stove for avail-  
able air and compound the problem.  
Before you begin an installation, be sure that:  
When poor draft is caused by a low infiltration rate,  
opening a ground floor window on the windward side  
of the house and in the vicinity of the stove will usually  
alleviate the problem.  
Your stove and chimney connector will be far  
enough from combustible material to meet all clear-  
ance requirements.  
The hearth is large enough and is constructed prop-  
erly to meet all requirements.  
Another solution is to install a permanent outside air  
supply to the stove and/or room. In fact, bringing air  
for combustion from outside the home directly to the  
air inlet of the stove is required for new construction in  
some areas.  
You have all necessary permits from local authori-  
ties.  
Your local building official is the final authority for ap-  
proving your installation as safe and determining that it  
meets local and state codes.  
Pressure variations within the house do not affect a  
stove equipped with an outside air supply, and im-  
proved stove performance often results. An Outside Air  
Adapter Kit for the Encore Multi-Fuel is available from  
your local Vermont Castings dealer.  
The metal label permanently attached to the back of ev-  
ery Vermont Castings stove indicates that the stove has  
been tested to current standards. The test standards  
are UL 1482 and Ul 737 for the US and EN13240:2001  
+ A2:2004 for Europe. Clearance and installation infor-  
mation also is printed on the label. When the stove is  
installed according to the information both on the label  
and in this manual, local authorities in most cases will  
accept the label as evidence that the installation meets  
codes and can be approved.  
Chimney Height  
Altitude affects chimney performance. When using a  
152 mm (6”) flue collar on the Encore Multi-Fuel, refer  
to Figure 2 for suggested chimney heights at various  
altitudes. Chimney height should be measured from the  
flue collar to the top of the chimney. The recommended  
minimum chimney height is 4.9 m (16’).  
However, codes vary in different countries. Before  
starting the installation, review your plans with the local  
building authority. You local dealer can provide any ad-  
ditional information needed.  
30  
25  
20  
15  
IMPORTANT: FAILURE TO FOLLOW THESE IN-  
STALLATION INSTRUCTIONS MAY RESULT IN A  
DANGEROUS SITUATION, INCLUDING A CHIMNEY  
OR HOUSE FIRE. FOLLOW ALL INSTRUCTIONS  
EXACTLY, AND DO NOT ALLOW MAKESHIFT COM-  
PROMISES TO ENDANGER PROPERTY AND PER-  
SONAL SAFETY.  
0
2000 4000 6000 8000 10000 12000  
ST491  
Altitude  
Fig. 2 Chimney height requirements for Encore MF when  
equipped with a 152 mm (6”) chimney.  
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Encore Multi-Fuel Heater  
Prefabricated Chimneys  
What Kind of Chimney to Use  
These should be an internal diameter of 150 mm (6”)  
and be of the twin wall insulated construction that has  
been approved for solid fuel use (e.g. Rite Vent ICS of  
ICID Lite Chimney Systems). Diameters over 200 mm  
(8”) are not recommended due to the large cross-sec-  
tion causing excessive cooling of the flue gases.  
You must connect the Encore Multi-Fuel to a code-ap-  
proved masonry chimney with a flue liner, to a relined  
masonry chimney that meets local codes, or to a  
prefabricated metal chimney. (Fig. 3) The chimney and  
chimney connector must be in good condition and kept  
clean.  
DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE  
SERVING ANOTHER APPLIANCE.  
If you use an existing masonry chimney, it must be  
inspected to ensure it is in a safe condition before  
the stove is installed. Your local professional chimney  
sweep, building inspector, or fire department official will  
be able to inspect the chimney or provide a referral to  
someone who can.  
Chimney Size  
An Encore Multi-Fuel with an 203 mm (8”) flue collar is  
sized for venting into a masonry chimney with a nominal  
flue size of 8” x 8” (203 x 203 mm) or 8” x 12” (203 x  
305 mm), and into a round flue with nominal flue size of  
8” (203 mm). An Encore Multi-Fuel with a 6” (152 mm)  
flue collar is approved for venting into a masonry chim-  
ney with a nominal flue size of 8” x 8” (203 x 203 mm),  
and into a round flue with nominal flue of 6” (152 mm).  
A prefabricated double-  
wall insulated chimney  
NOTE: When installed with a 6” flue collar, the  
Encore Multi-Fuel is not recommended for use with  
the front doors open.  
A tile-lined  
masonry  
chimney  
Whatever the flue collar size, an Encore Multi-Fuel  
may be vented into larger chimneys as well. How-  
ever, chimneys with liners larger than 203 x 305 mm  
(8” x 12”) may experience rapid cooling of smoke and  
reduction in draft, especially if the chimneys are located  
outside the home. These large chimneys may need to  
be insulated or have their flues relined for proper stove  
performance.  
ST241  
Fig. 3 Approved chimney types.  
Masonry Chimneys  
An inspection of the chimney must confirm that it has  
a lining. Do not use an unlined chimney. The chimney  
should have no cracks, loose mortar, other signs of  
deterioration, and blockage. Repair any defects before  
the chimney is used with your stove.  
Accessories to help make the connection between  
stainless steel chimney liners and your Encore Multi-  
Fuel are available through your local dealer.  
Chimney Connector Guidelines  
Unused openings in an existing masonry chimney must  
be sealed with masonry to the thickness of the chimney  
wall, and the chimney liner should be repaired. Open-  
ings sealed with pie plates or wallpaper are a hazard  
and should be sealed with mortar or refractory cement.  
In the event of a chimney fire, flames and smoke may  
be forced out of these unused thimbles.  
A chimney connector is the double-wall or single-wall  
pipe that connects the stove to the chimney. The chim-  
ney itself is the masonry or prefabricated structure that  
encloses the flue. Chimney connectors are used only to  
connect the stove to the chimney, as in Figure 6.  
Connecting Flue Pipes  
The chimney should be thoroughly cleaned before use.  
Connector pipes should meet the requirements of the  
building regulations. This can be achieved by the use  
connecting fluepipes included in the following catego-  
ries:  
A newly-built masonry chimney must conform to the  
standards of your local building code or, in the absence  
of a local code, to a recognized national code. Masonry  
chimneys must be lined, either with code-approved  
masonry or pre-cast refractory tiles, stainless steel  
pipe, or a code-approved, “poured-in-place” liner. The  
chimney’s clean-out door must seal tightly.  
a) Vitreous enamelled steel pipe complying with BS  
6999: 1989 (1996);  
b) Pipes made from stainless steel as descirbed in BS  
EN 1008-1:1995 grades 1.4401, 1.4404, 1.4432 or  
1.4436 with flue wall thickness of at least 1 mm;  
c) Mild steel fluepipes complying with BS 1449: Part 1:  
1991, with a flue wall thickness of at least 3 mm;  
d) Cast iron fluepipes complying with BS 41: 1973  
(1998).  
5
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Flue Pipes with a spigot and socket joint should be  
fitted with the socket facing upwards, to contain con-  
densates and moisture within the flue. Joints should be  
made gas tight using proprietary jointing accessories,  
or, where appropriate, by packing joint with noncombus-  
tible rope and fire cement.  
sheet metal screws. The  
pre-drilled holes in the top  
of each section of chimney  
connector serve as guides  
when you drill 3 mm (1/8”)  
holes in the bottom of the  
next section.  
Double-wall connectors must be tested and listed for  
use with solid-fuel burning appliances. Single-wall con-  
nectors should be made of 24 gauge or heavier steel.  
Do not use galvanized connector; it cannot withstand  
the high temperatures that can be reached by smoke  
and exhaust gases, and may release toxic fumes under  
high heat. The connector may be 152 mm (6”) or 203  
mm (8”) in diameter.  
Secure the chimney  
connector to the chimney.  
Instructions for various in-  
stallations follow.  
Fig. 4 the crimped end  
of the connector points  
toward stove.  
Be sure the installed  
stove and chimney connec-  
tor are correct distances  
If possible, do not pass the chimney connector through  
a combustible wall or ceiling. If passage through a com-  
bustible wall is unavoidable, refer to the section on Wall  
Pass-Throughs. Do not pass the connector through an  
attic, a closet or similar concealed space. The whole  
connector should be exposed and accessible for in-  
spection and cleaning.  
from nearby combustible materials.  
NOTE: Special slip pipes and thimble sleeves that form  
telescoping joints between sections of chimney con-  
nector are available to simplify installations. They often  
eliminate the need to cut individual connector sections.  
Consult your local dealer about these special pieces.  
Securing the Single-wall Connector to a  
Prefabricated Chimney  
The recommended maximum length of a horizontal  
stovepipe run is 152 mm (6”).  
In cathedral ceiling installations, extend the prefabricat-  
ed chimney downward to within 2.4 m (8’) of the stove.  
Follow the installation instructions of the chimney  
manufacturer exactly as you install the chimney. The  
manufacturer of the chimney will supply the accesso-  
ries to support the chimney, either from the roof of the  
house, at the ceiling of the room where the stove is  
installed, or from an exterior wall.  
Wear gloves and protective eyewear when drilling,  
cutting or joining sections of chimney connector.  
Double-wall Chimney Connectors  
Information on assembling and installing double-wall  
connectors is provided by the manufacturer of the  
double-wall pipe. Follow the manufacturer’s instructions  
exactly as you assemble the connector and attach it to  
the stove and chimney. Using chimneys and connectors  
from the same manufacturer makes the assembly and  
installation straightforward.  
Special adapters are available from your local dealer  
to make the connection between the prefabricated  
chimney and the chimney connector. The top of such  
adapters attaches directly to the chimney or to the  
chimney’s ceiling support package, while the bottom of  
the adapter is screwed to the chimney connector.  
These adapters are designed so the top end will fit  
outside the inner wall of the chimney, and the bottom  
end will fit inside the first section of chimney connector.  
When assembled in this way, any soot or creosote fall-  
ing from the inner walls of the chimney will stay inside  
the chimney connector.  
NOTE: For installations using double-wall connectors,  
minimum clearances must conform to the listed clear-  
ances in the clearance chart on Page 13.  
If the Encore Multi-Fuel is equipped with the 203 mm  
(8”) flue collar, an oval-to-round adapter will be needed.  
Your local dealer can help you select the right connec-  
tor.  
Securing the Single-wall Connector to a  
Masonry Chimney  
Single-wall Chimney Connectors  
Both freestanding masonry chimneys and fireplace ma-  
sonry chimneys may be used for your installation.  
Begin assembly at the flue collar of the stove. Insert  
the first crimped end into the stove’s flue collar. Keep  
each crimped end pointing toward the stove. (Fig. 5)  
Using the holes in the flue collar as guides, drill 3 mm  
(1/8”) holes in the bottom of the first section of chimney  
connector and secure it to the flue collar with three #10  
x 1/2” sheet metal screws.  
Freestanding Installations  
If the chimney connector must pass through a combus-  
tible wall to reach the chimney, follow the recommenda-  
tions in the Wall Pass-Through section that follows.  
The opening through the chimney wall to the flue  
(the “breech”) must be lined with either a ceramic or  
metal cylinder, called the “thimble”, which is cemented  
Secure each joint between sections of chimney con-  
nector, including telescoping joints, with at least three  
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Without a thimble, a suitable length of chimney con-  
nector can be extended through the breech to the inner  
face of the flue liner, and cemented securely in place.  
Additional pieces of connector are then attached with  
sheet metal screws.  
Chimney  
Elbow  
Flue  
Flue Liner  
Fireplace Installations  
Slip Pipe  
Thimble  
The chimney connector may be connected to the  
chimney above the fireplace opening or through the  
fireplace.  
Standard  
Connector  
Oval to  
Round Adapter  
Above the Fireplace  
Flue Collar  
The Encore Multi-Fuel may be connected to a chimney  
above a fireplace opening. (Fig. 7) In such installa-  
tions, the stove is positioned on the hearth in front of  
the fireplace and the chimney connector rises from the  
stove top and then angles ninety degrees back into the  
chimney. The chimney liner should extend to the point  
at which the chimney connector enters the chimney.  
ST492  
Fig. 5 An exploded view of the chimney connection in a free-  
standing masonry installation.  
*
* Check these  
clearances  
securely in place. Most chimney breeches incorporate  
thimbles, but the fit must be snug and the joint between  
the thimble and the chimney wall must be cemented  
firmly.  
A special piece called the “thimble sleeve,” slightly  
smaller in diameter than standard connectors and most  
thimbles, will facilitate the removal of the chimney con-  
nector system for inspection and cleaning. Thimble  
sleeves should be available from your local dealer.  
Chimney Con-  
Mantel  
nector Shield  
*
Seal the  
Damper  
To install a thimble sleeve, slide it into the breech until  
it is flush with the inner flue wall. Do not extend it into  
the actual flue passage, as this could interfere with the  
draft.  
The thimble sleeve should protrude 25-51 mm (1-2”)  
into the room. (Fig. 6) Use furnace cement and thin  
gasketing to seal the sleeve in place in the thimble.  
Secure the chimney connector to the outer end of the  
sleeve with sheet metal screws.  
ST244a  
Fig. 7 Chimney connector enters chimney above the fire-  
place opening.  
If the chimney connector from your installation enters  
the chimney above a fireplace, follow all the guidelines  
mentioned above for freestanding installations. In addi-  
tion, give special consideration to the following points:  
Thimble  
Thimble Sleeve  
Check the clearance between the stove and the  
chimney connector, and any combustible trim or the  
mantel. Use the necessary combination of mantel,  
trim, and connector heat shields to achieve the required  
clearances.  
Chimney Con-  
nector  
45° Elbow  
Maximum  
Check the clearance between the chimney con-  
nector and the ceiling. If no heat shields are used, the  
clearance should be at least 24” (610 mm). To nd out  
how much this clearance may be reduced with heat  
shields, see the clearance chart on Page 14.  
Flue  
ST243a  
Fig. 6 The thimble, made of either ceramic or metal, must be  
cemented securely in place.  
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The fireplace damper must be sealed to prevent  
room air from escaping up the flue. However, it must  
be possible to reopen the damper to inspect or clean  
the chimney.  
Always adhere to local building codes when installing a  
wall pass-through. Figure 9 shows one recommended  
method.  
All combustible material in the wall must be removed  
around the single-wall connector to provide clearance  
that is three times the pipe diameter. Any material used  
to enclose the opening must be noncombustible.  
Through the Fireplace  
If your fireplace opening height is at least 26¹⁄₂"  
(675mm), you may install an Encore Multi-Fuel through  
the opening using a “positive connection” kit, available  
from your local dealer. These positive connection kits  
ensure a tight fit between the stove flue collar and the  
chimney flue. (Fig. 8)  
Figure 9 shows another method of passing a connector  
through a wall. All combustible material in the wall is cut  
away to provide the required clearance that is 3x the  
connector diameter. The resulting space must remain  
empty. A flush-mounted sheet metal cover may be used  
on one side only. If covers must be used on both sides,  
each cover must be mounted on noncombustible spac-  
ers at least 25 mm (1”) clear of the wall.  
Fireplace installations, whether connected to the flue  
above or through the fireplace opening, have special  
clearance requirements to adjacent trim and the mantel.  
Floor protection requirements also apply to fireplace  
installations. Refer to “Floor Protection” section.  
DO NOT CONNECT AN ENCORE MULTI-FUEL TO  
ANY AIR DISTRIBUTION SYSTEM.  
Flexible Connector  
Mantel Shield  
T
Fireplace Adapter  
Kit “Positive Con-  
nection”  
ST494  
Fig. 9 A hollow wall pass-through method.  
Hearths  
ST245  
This appliance must be installed on to hearth that  
meets the requirements of Part J of the Building Regu-  
lations 2000 (Combustion Appliances and Fuel Storage  
Systems). This can be achieved by ensuring that the  
hearth is constructed and sized in accordance with the  
guidelines included in section 2 of approved document  
‘J’. The size and clearances of the hearth are as fol-  
lows:  
Fig. 8 In this installation, the chimney connector enters the  
firepalce opening and then connects to the chimney.  
Wall Pass-Throughs  
Whenever possible, design your installation so the con-  
nector does not pass through a combustible wall. If you  
are considering a wall pass-through in your installation,  
check with your building inspector before you begin.  
Also, check with the chimney connector manufacturer  
for any specific requirements. Some manufacturers  
make chimney components that may be used as wall  
pass-throughs. If using one of these, make sure it has  
been tested and listed for use as a wall pass-through.  
The constructed hearth should be constructed in ac-  
cordance with the recommendations in document J,  
and should be of minimum width 840 mm and minimum  
depth 840 mm (if a free standing hearth b) above) or  
a minimum projection of 150 mm from the jamb (if a  
recessed hearth a) above).  
Unless the stove hearth is completely noncombustible,  
the bottom heat shield should be installed to provide  
radiant protection for framing which may be below the  
hearth. (Fig. 11)  
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Costructional Hearth  
Dimensions as below  
At least 150 mm  
or to a suitable  
heat resistant wall  
Appliance  
Doors  
Appliance  
Doors  
Hearth Surface  
Free of Com-  
bustible Material  
At least  
150 mm  
Perimeter should be  
Perimeter should be  
clearly marked e.g.  
edge of superimposed  
hearth  
clearly marked e.g.  
edge of superimposed  
hearth  
At least  
300 mm  
a) Fireplace recess  
b) Free standing  
ST912  
Fig. 10 Noncombustible hearth surface dimensions.  
Keep the Stove a Safe Distance  
from Surrounding Materials  
Both a stove and its chimney connector radiate heat in  
all directions when operating, and dangerous overheat-  
ing of nearby combustible materials can occur if they  
are too close to the heat. A safe installation requires  
that adequate clearance be maintained between the  
hot stove and its connector and nearby combustibles.  
Clearance is the distance between either your stove  
(measured from the bottom edge of the stove’s top  
plate) or chimney connector, and nearby walls, floors,  
the ceiling, and any other fixed combustible surface.  
Your stove has special clearance requirements that  
have been established after careful research and test-  
ing to both US and European standards. These clear-  
ance requirements must be strictly observed.  
Wood framing requires pro-  
tection from radiant heat  
ST247e  
Fig. 11 Combustible supporting timbers may lie beneath  
fireplace hearths, reqireimg additional floor protection.  
Floor Protection for Fireplace Installations  
Do not assume that your fireplace hearth is completely  
noncombustible.  
In addition, furnishings and other combustible materials  
must be kept away from the stove as well. In general, a  
distance of 1219 mm (48”) must be maintained between  
the stove and moveable combustible items such as dry-  
ing clothes, furniture, newspapers, firewood, etc. Keep-  
ing those clearance areas empty assures that nearby  
surfaces and objects will not overheat.  
Many fireplace hearths do not meet the “completely  
noncombustible” requirement because the brick or  
concrete in front of the fireplace opening is supported  
by heavy wood framing. (Fig. 11) Because heat passes  
through brick or concrete readily, it can easily pass  
through to the wood. As a result, such fireplace hearths  
can be a fire hazard and are considered a combustible  
floor.  
Safe Ways to Reduce Clearances  
Clearances  
Keep in mind, also, that many raised hearths will extend  
less than the required clearance from the front of the  
heater when it is installed. In such cases, sufficient  
floor protection as described above must be added in  
front of the hearth to satisfy the minimum floor protector  
requirement from the front of the stove: 406 mm (16”)  
from the front.  
As with any solid fuel heating stove, extremely high  
surface temperatures can occur, particularly in the  
event of uncontrolled operation, e.g. if the doors  
are inadvertently left open. It is crucial that suf-  
ficient clearances are allowed to any combustible  
surfaces, e.g. wooden mantels or lintels, and to  
timber framed (studded) walls even if they are faced  
with noncombustible board. Detailed information  
on fireplace and hearth construction is provided  
Hearth rugs do not satisfy the requirements for floor  
protection.  
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in section 2 of Document J, all installations must  
comply with these requirements or with the relevant  
National or local building standards.  
B
Clearances to timber framed (studded) walls are in-  
cluded below. There are no specific minimum clearanc-  
es to solid noncombustible surfaces (e.g. the sides and  
rear of Inglenook fire openings constructed from solid  
masonry) other than to allow safe access to the controls  
of the stove. For this reason minimum side clearances  
of 125 mm, and a minimum rear clearance of 50 mm  
are recommended.  
A
ST486a  
Fig. 12 Minimum clearances.  
Summary of Clearances  
Minimum recommended side clearances to non-  
combustible surfaces 125 mm (5”).  
Minimum side clearance from combustible walls  
610 mm (24”) measured from the side edge of the  
stove top. (Fig. 12, A)  
Minimum distance from stove to movable combus-  
tible materials (e.g. furniture, drying clothes, etc.)  
1220 mm (48”).  
Minimum recommended rear clearance to noncom-  
bustible surfaces 50 mm (2”).  
NOTE: The minimum thickness of solid noncombus-  
tible materials is specified in section 2 of Document ‘J’,  
in relation to the clearance of the appliance from the  
surface. As a general rule, the thickness of solid non-  
combustible material forming the recess of a fireplace is  
a minimum of 200 mm.  
Connecting Flue Pipe - Clearances  
Single wall connecting fluepipes can reach extremely  
high temperatures; therefore, clearances from the con-  
necting fluepipe (chimney connector) must comply with  
the requirements of Part J of Building Regulations 2000  
(Combustion Appliances and Fuel Storage Systems).  
This can be achieved by following the recommenda-  
tions of Approved Document ‘J’. These are as shown in  
Figure 13.  
Minimum rear clearance from combustible walls  
(e.g. timber framed or studded walls) 840 mm (33”)  
measured from the rear edge of the stove top. (Fig.  
12, B)  
at least  
3 x D  
at least  
1.5 x D  
at least 3 x D  
D
D
at least  
1.5 x D  
Fluepipe  
at least  
1.5 x D  
at least  
1.5 x D  
Air space of at least 12 mm  
between noncombustible shield  
and combustible material  
Plan Without  
Shield  
at least 1.5  
x D  
Elevation  
Without  
Shield  
Plan With  
Shield  
Elevation  
With Shield  
ST911  
Fig. 13 Connecting fluepipe clearances.  
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Assembly  
Set Up Your Stove  
Cast iron stoves are heavy, and it will take two to four  
people to move your Encore MF into position.  
Wash the protective coating of oil from the griddle with  
soap and water. Dry the griddle thoroughly and apply a  
light coating of vegetable oil to season the surface and  
help prevent rust.  
Remove all packing materials from inside the stove.  
Spacers  
ST634  
Install the Optional Bottom Heat Shield  
Fig. 15 Use spacers and screws to position the ashdoor heat  
shield.  
1. Remove the four 10-24 x 1/2” hex head bolts from  
the corners of the ash drop on the stove bottom.  
Attach the Primary Air Thermostat Handle  
2. Screw the four 32 mm (1¹⁄₄") spacers into the holes  
The primary air thermostat handle is the smaller of the  
two black handles. Secure the handle to the stub on  
the right side of the stove with an 8-32 x 2” slot head  
machine screw.  
from which you removed the bolts, finger-tight.  
3. Align the bottom heat shield against the spacers with  
the stepped side toward the rear of the stove.  
4. Secure the shield with the four hex head bolts previ-  
ously removed from the stove bottom.  
5. Tighten securely.  
ST635  
Fig. 16 Attach thermostat handle.  
ST633  
Attach the Damper Handle  
Fig. 14 Use four spacers to attach the bottom heat shield.  
Use the 1/4” -20 x 3” screw to attach the damper handle  
to the damper stub on the left side.  
Adjust the Leg Levellers  
Lift the stove slightly so there is no weight on the leg  
while making the adjustment.  
Assemble the Removable Insert Handle  
The white removable  
insert handle opens  
and closes the front  
doors. Remove after  
each use so it won’t  
get hot, and store it in  
the handle holder in-  
stalled behind the right  
Reverse the Flue Collar (If Necessary)  
Reverse the flue collar by removing the two screws that  
attach it to the back of the stove. Be sure the gasket  
around the flue collar opening is in position when you  
screw the collar back onto the stove.  
Install the Ash Door Heat Shield  
front leg. Assemble  
the handle by pass-  
ing the 86 mm (3³⁄₈")  
screw through the  
ceramic shaft and into  
the bright metal nub. Tighten carefully until snug.  
1. Remove the two Phillips pan head screws from the  
ash door.  
ST540  
Fig. 17 Assemble the front  
door handle.  
2. Insert the screws through the ash door heat shield  
(from the painted side), place the 8 mm (5/16”)  
spacers over the screws, and carefully thread them  
back into the original holes. The curved lip should be  
upward, under the ashlip of the stove.  
3. Tighten securely.  
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Operation  
A Damper Directs Air Flow  
Within the Stove  
 
����  
The damper handle on the left side of the stove opens  
and closes the damper to direct air flow within the  
stove.  
 
��  
���  
The damper is open when the handle points to the back  
of the stove, enabling smoke to pass directly into the  
chimney. The damper must be open when starting or  
reviving a fire, and whenever the griddle or doors are  
opened.  
���  
���  
The Encore Multi-Fuel Controls  
Two controls regulate the performance of the Encore:  
a primary air control supplies oxygen for the fire, and  
a damper directs air flow within the stove or directly up  
the vent.  
Low Heat  
Symbols cast into the stove are reminders of the correct  
directions for opening and closing the controls.  
Griddle Handle  
Damper Handle  
Door Handle  
Air Control  
Lever  
High Heat  
ST637  
Fig. 19 The handle may be positioned anywhere between the  
two extremes for different heat levels.  
Door Handle  
Holder (Be-  
hind leg)  
The damper is closed when the handle points forward.  
Exhaust gases are directed around the rear baffle be-  
fore passing up the chimney.  
Ashdoor  
Handle  
When closing the damper, be sure to pull firmly  
enough to snap it into the locked position.  
Andirons  
ST636  
Fig. 18 The Encore controls are conveniently located and  
easy to operate.  
Damper Positions  
Open  
(Updraft Mode)  
A Single Air Control Regulates  
Heat Output and Burn Time  
The primary air control lever, located on the right side  
of the stove, controls the amount of incoming air for  
starting, maintaining, and reviving a fire.  
Closed  
(Bypass Mode)  
More air entering the stove makes the fire burn hotter  
and faster, while less air prolongs the burn at a lower  
heat level. High and low settings appear in Figure 19.  
For the greatest air supply and maximum heat output  
(but the shortest burn time), move the lever toward the  
front of the stove. For a fire that will last longer with less  
heat, move the lever toward the rear of the stove.  
ST638  
Fig. 20 The damper is either open or closed. There are no  
intermediate positions.  
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Encore Multi-Fuel Heater  
Infrared Reflective Glass Panels  
Two Ways to Add Fuel  
for Clear Fire Viewing  
The Encore’s griddle lifts for convenient top-loading of  
fuel, and is the easiest way to regularly add fuel.  
The inner surfaces of the infrared reflective glass  
panels are kept at a higher temperature than the outer  
surface. This design, along with a preheated ‘airwash,’  
makes clear fire viewing possible at most levels of  
operation.  
In addition, however, the front doors open for adding an  
occasional log to a fire. The Encore is not approved  
in Europe for operation with the front doors open.  
To open the front doors, insert the handle into the door  
latch stub and turn it to the left and up. (Fig. 22)  
Burn Only High-Quality Fuel  
Handle  
The Encore is designed to burn natural wood and  
smokeless coal.  
You’ll enjoy the best results when burning wood that  
has been adequately air-dried. Avoid burning “green”  
wood that has not been properly seasoned, or cord-  
wood dried more than two years. Do not burn con-  
struction materials; they often contain chemicals and  
metals that can damage the iron over time. The wood  
should be 457-508 mm (18-20”) in length.  
The best hardwood fuels include oak, maple, beech,  
ash, and hickory that has been split, stacked, and air-  
dried outside under cover for at least one year.  
ST639  
If hardwood is not available, you can burn softwoods  
like include tamarack, yellow pine, white pine, Eastern  
red cedar, fir, and redwood. These too should be prop-  
erly dried.  
Fig. 21 The Encore’s hinged griddle makes it easy to top-load  
wood.  
Store wood under cover to keep it dry. The longer it is  
stored, the better heating and fire viewing performance  
you will enjoy. Even for short-term storage, however,  
keep all fuels a safe distance from the heater and keep  
it out of the areas around the heater used for refueling  
and ash removal.  
Clockwise to  
OPEN  
Counterclockwise  
to CLOSE  
A Surface Thermometer is a Valuable  
Guide to Operation  
ST544  
An optional surface thermometer lets you know when to  
adjust the air control and when to refuel.  
Fig. 22 To open the front doors, turn the handle clockwise.  
To close them, always close the left door first. Turn the  
handle in the right door to the left and up (to the open  
position) and close it. Finally, push on the door as you  
turn the handle to the right and down. The doors will  
draw in slightly, and the handle should offer some resis-  
tance as you turn it to the closed position.  
ST523  
To reduce the risk of breaking the glass, avoid striking  
the glass or slamming the doors.  
Fig. 23 Take temperature readings with the thermometer  
located in the middle of the griddle.  
When not using the door handle, store it in the holder  
behind the right front leg of the stove.  
For example, when the thermometer registers at least  
230° C (450° F) after start-up you know the stove is  
hot enough to begin catalytic combustion and it may  
be time to close the damper. Note that the stove will  
warm up much sooner than the chimney, though; a  
warm chimney is the key to easy, effective stove opera-  
tion. Please review the draft management information  
This stove is designed to operate efficiently with  
the fire doors (front doors and griddle) closed. The  
firebox and ash doors should be kept closed at all  
times except when refuelling or removing ashes.  
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on Page 17 to see how the size, type, and location of  
your chimney will affect your stove operation. When  
thermometer readings drop below 175° C (350° F) it’s  
time to adjust the air control for a higher burn rate or to  
reload the stove. A temperature reading over 385° C  
(750° F) is a sign to cut back on the air supply to slow  
the burn rate.  
Your Encore will accept a duct to deliver outside air for  
combustion.  
When first using the stove, keep track of the air control  
settings. You will quickly find that a specific setting will  
give you a fixed amount of heat. It may take a week or  
two to determine the amount of heat and the length of  
burn you should expect from various settings.  
Use the following temperature ranges as a guide to  
operation:  
Most installations do not require a large amount of  
combustion air, especially if adequate draft is available.  
Do not for any reason attempt to increase the firing  
of your heater by altering the air control adjustment  
range outlined in these directions.  
Readings in the 175°-260° C (350-500° F) range  
indicate low to medium heat output.  
260°-315° C (500-600° F) readings indicate medium  
heat output.  
Use the following air control settings as a starting point  
to help determine the best settings for your installation.  
Each is described as a fraction of the total distance the  
lever may be moved from right to left.  
Readings of 315°-400° C (600-750° F) indicate high  
heat output. Operating your Encore continuously at  
griddle temperatures of 385° C (750° F) or higher  
may damage the cast iron or enamel finish.  
Encore Control Settings  
Use the Air Control Settings  
that Work Best for You  
Burn Rate  
Primary Air Control  
From far right to 1/3  
the distance to left  
From 1/3 to 2/3 the distance  
to left  
Low  
No single air control setting will fit every situation. Each  
installation will differ depending on the quality of the  
fuel, the amount of heat desired, and how long you wish  
the fire to burn; outdoor air temperature and pressure  
also affect draft.  
Medium  
High  
From 2/3 the distance  
to left to far left  
Conditioning Your Stove  
The control setting also depends on your particular  
installation’s “draft,” or the force that moves air from the  
stove up through the chimney. Draft is affected by such  
things as the length, type, and location of the chimney,  
local geography, nearby obstructions, and other factors.  
Refer to Page 23 for details on how the installation af-  
fects performance.  
Cast iron is extremely strong, but it can be broken with  
a sharp blow from a hammer or from the thermal shock  
of rapid and extreme temperature change.  
The cast plates expand and contract with changes in  
temperature. When you first begin using your Encore,  
minimize thermal stress by allowing the plates to adjust  
gradually during three or four initial break-in fires follow-  
ing Steps 1-3 below.  
Too much draft may cause excessive temperatures in  
the Encore, and could even damage the combustor.  
On the other hand, too little draft can cause backpuffing  
into the room and/or the “plugging” of the chimney or  
combustor.  
Starting and Maintaining a Fire  
Burn wood or coal directly on the grate. Do not elevate  
the fuel.  
How do you know if your draft is excessively high or  
low? Symptoms of too much draft include an uncontrol-  
lable burn or a glowing-red stove part. A sign of inad-  
equate draft is smoke leaking into the room through the  
stove or chimney connector joints, low heat, and dirty  
glass.  
The damper must be open when starting a fire or  
when refueling.  
Do not use chemicals or fluids to start the fire. Do  
not burn garbage or flammable fluids such as gaso-  
line, naptha, or engine oil.  
In some newer homes that are well-insulated and  
weather-tight, poor draft may result from insufficient air  
in the house. In such instances, an open window near  
the stove on the windward side of the house will provide  
the fresh air needed.  
1. Open the stove damper, and open the primary air  
control fully.  
2. Place several sheets of crumpled newspaper in the  
stove. Place on the paper six or eight pieces of dry  
kindling split to a finger-width size, and on the kin-  
dling lay two or three larger sticks of split dry wood  
approximately 25-51 mm (1-2”) in diameter.  
In some areas provisions for outside combustion air  
are required. Refer to section 2 of Document J which  
requires an outside air vent for appliances with power  
outputs over 5 kW. Always refer to national and local  
codes to determine your specific requirements.  
Never use gasoline-type lantern fuel, kerosene, char-  
coal lighter fluid, or similar liquids to start or “freshen  
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burning wood, continue adding split logs of this size  
to the briskly-burning fire until there is a glowing  
ember bed at least 76 mm (3”) deep. If burning coal,  
begin adding small amount directly on the kindling to  
establish a burning coal pile.  
5. Close the damper when the griddle temperature  
reaches 230° C (450° F).  
6. Adjust the air control for your desired heat output.  
Refuel While the Embers Are Still Hot  
ST263  
Always wear stove gloves to protect your hands from  
hot surfaces while refueling. The following guidelines  
will help you achieve the best results.  
Fig. 24 Start fire with newspaper and dry kindling.  
up” a fire. Keep all such liquids well away from the  
Encore while it is in use.  
De-ash the stove by stirring the fuel bed to allow ash  
to fall through the grate. It is important that plenty of air  
is able to circulate through the charcoal bed. Do not  
break, pound or compress the charcoal into very small  
pieces. Larger pieces of charcoal allow more air to  
circulate under the wood and result in the fire reviving  
more quickly.  
3. Light the newspaper and close the door. Gradually  
build up the fire by adding a few 76-127 mm (3-5”)  
diameter splits. If this is one of the first few “break-  
in” fires, let the fire burn brightly, and then let it die  
out.  
During the break-in fires, don’t let the stove get hot-  
ter than 260° C (500° F) as measured on an optional  
stove-top thermometer. Adjust the air control lever as  
necessary to control the fire.  
Some odor from the stove’s hot metal, the paint, and  
the cement is normal for the first few fires.  
NOTE: Some chimneys need to be “primed,” or  
warmed up, before they will draw sufficiently to start  
a fire. To correct this situation, roll up a couple pieces  
of newspaper, place them on top of the kindling and  
toward the back of the stove, light them, and close  
the doors. This will encourage smoke to rise rapidly,  
encouraging a good draft.  
ST264a  
Fig. 26 Add full-size logs when the kindling has burned down  
to a bed of embers.  
Once the draft is established, open the front door and  
light the rest of the fuel from the bottom. Do not light the  
main bed of fuel until the chimney begins drawing, and  
repeat the procedure as often as necessary if the initial  
attempt is unsuccessful.  
When burning coal it is important to de-ash the coalbed  
to maintain steady heat output. Use the slicer/poker  
supplied with the Encore to stir and break up the coal  
pile removing as much ash as possible.  
Add fuel while the stove still has plenty of glowing  
embers to rekindle the fire. Include a few small pieces  
of wood in the new fuel load to help the stove quickly  
regain operating temperature.  
Use this sequence as a guide to successful refueling:  
1. Open the damper.  
NOTE: Door handles can be hot. A glove has been in-  
cluded with your stove.We recommend using this glove  
whenver operating door or damper controls and espe-  
cially when operating the top griddle.  
ST264  
2. De-ash the stove as described above. Open the  
front doors and check the level of ash in the ash  
pan. Empty the pan if necessary and replace it in the  
stove. Close the front doors.  
Fig. 25 Add larger pieces of wood as the fire begins to burn  
well.  
4. If your Encore has been broken-in previously using  
Steps 1-3, continue to build the fire gradually. Add  
larger wood with a diameter of 76-102 mm (3-4”). If  
3. Open the griddle, load the wood (smaller pieces  
first), and close the griddle. When burning coal, it is  
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recommended only to add briquettes to the level of  
the front grate.  
4. Close the damper.  
5. When the surface temperature reaches 230° C  
(450° F), adjust the air control for the amount of heat  
you desire.  
Open  
Close  
NOTE: If the remaining coal bed is relatively thick and  
if wood fuel is well seasoned, it is possible to add fresh  
fuel (smaller pieces first), close the door and damper,  
and reset the primary air thermostat for the desired heat  
output.  
ST545  
Fig. 27 Turn the handle to the ash pan compartment clock-  
wise to open and counterclockwise to close.  
Return the ash pan to its original position in the  
stove, and close and latch the ash door.  
CAUTION: The Encore Multi-Fuel will be hot while  
in operation. Keep children, clothing and furniture  
away. Contact may cause skin burns.  
Do not operate the stove with the ash door open.  
This will result in over-firing, and could cause dam-  
age to the stove, void the warranty, or even lead to a  
house fire.  
DO NOT OVERFIRE THIS HEATER. Overfiring  
may cause a house fire, or can result in perma-  
nent damage to the stove. If an exterior part of  
the Endore MF glows, you are overfiring.  
Empty the ash pan regularly, typically every one to  
three days. The frequency will vary depending on how  
you operate your Encore: ash will accumulate faster at  
higher heat outputs.  
Ash Disposal  
Remove ash frequently and place it outdoors in a  
metal container with a tight-fitting lid. Place the closed  
container of ash on a noncombustible floor or on the  
ground, well away from all combustible materials, pend-  
ing final disposal. If the ash is disposed of by burial in  
soil or otherwise locally dispersed, it should be kept in  
the closed container until all cinders have thoroughly  
cooled.  
You should remove ash before it reaches the top of the  
ash pan. Check the level at least once a day. Every few  
days, clear any ash from the outer edges of the firebox.  
Most of the ash will fall through the grate. Slice or stir  
the ash with a shovel or poker so that it falls through the  
grate slots.  
IMPORTANT: Check the level of ash in the ash pan  
before reloading the stove. If the ash level is close to  
the top edge of the pan, empty the pan according to this  
procedure:  
You can use wood ash as a garden fertilizer.  
CAUTION: Never use your household or shop vacuum  
cleaner to remove ash from the stove; always remove  
and dispose of the ash properly.  
Open the damper.  
Open the griddle or front doors, and use a shovel or  
poker to stir excess ash through the ash slots in the  
grate down into the ash pan.  
Close the griddle or doors, and unlatch the ash door.  
It will pivot, swinging the ash pan out of the stove.  
Slide the cover onto the pan, making sure it is se-  
curely closed. (Fig. 28)  
Remove the ash pan, making sure to keep it level.  
To keep the cover from sliding off and to keep ash  
from falling on the floor, do not tilt the ash pan for-  
ward.  
If the stove is in operation, close the ash door while  
disposing of the ash.  
ST566  
Properly dispose of the ash in a metal container with  
a tight-fitting lid. Store the container outdoors away  
from all combustible material.  
Fig. 28 Be sure the cover is securely attached before remov-  
ing the ash pan.  
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Draft Management  
A stove is part of a system, which includes the chimney,  
Flue Sizing  
the operator, the fuel, and the home. The other parts of  
the system will affect how well the stove works. When  
there is a good match between all the parts, the system  
works well.  
The inside size of a chimney for an ‘airtight’ stove  
should match the size of the stove’s flue outlet. When  
a chimney serves an airtight, more is not better; in fact,  
it can be a disadvantage. Hot gases lose heat through  
expansion; if we vent a stove with a 152 mm 96”) flue  
collar {181 sq cm (28 sq. in.) area} into a 254 x 254 mm  
(10” x 10”) flue, the gases expand to over three times  
their original size. This cools the gases, which weak-  
ens draft strength. If an oversized flue is also outside  
the house, the heat it absorbs gets transferred to the  
outdoor air and the flue usually stays cool.  
Wood stove or insert operation depends on natural  
(unforced) draft. Natural draft occurs when the smoke  
is hotter (and therefore lighter) than the outdoor air at  
the top of the chimney. The bigger the temperature  
difference, the stronger the draft. As the smoke rises  
from the chimney it provides suction or ‘draw’ that pulls  
air into the stove for combustion. A slow, lazy fire with  
the stove’s air inlets fully open indicates a weak draft.  
A brisk fire, supported only by air entering the stove  
through the normal inlets, indicates a good draft. The  
stove’s air inlets are passive; they regulate how much  
air can enter the stove, but they don’t move air into it.  
It’s common for a masonry flue, especially one serving  
a fireplace, to be oversized for the stove. It can take  
quite a while to warm up such a flue, and the results  
can be disappointing. The best solution to an oversized  
flue is an insulated steel chimney liner, the same diam-  
eter as the stove or insert’s flue outlet; the liner keeps  
the smoke warm, and the result is a stronger draft. An  
uninsulated liner is a second choice - the liner keeps  
the smoke restricted to its original size, but the smoke  
still must warm up the air around the liner. This makes  
the warm-up process take longer.  
Depending on the features of your installation - steel or  
masonry chimney, inside or outside the house, matched  
to the stove’s outlet or oversized - your system may  
warm up quickly, or it may take a while to warm up and  
operate well. With an ‘airtight’ stove or insert, one which  
restricts the amount of air getting into the firebox, the  
chimney must keep the smoke warm all the way to the  
outdoors. Some chimneys do this better than others.  
Here’s a list of features and their effects.  
Pipe & Chimney Layout  
Every turn the smoke must take as it travels to the  
chimney top will slow it down. The ideal pipe and chim-  
ney layout is straight up from the stove, to a completely  
straight chimney. If you’re starting from scratch, use this  
layout if possible. If the stovepipe must elbow to enter a  
chimney, locate the thimble about midway between the  
stove top and the ceiling. This achieves several goals:  
it lets the smoke speed up before it must turn, it leaves  
some pipe in the room for heat transfer, and it gives you  
long-term flexibility for installing a different stove without  
relocating the thimble.  
Masonry Chimney  
Masonry is a traditional material for chimneys, but it  
can perform poorly when it serves an ‘airtight’ stove.  
Masonry is a very effective ‘heat sink’ - it absorbs a lot  
of heat. It can cool the smoke enough to diminish draft.  
The bigger the chimney, the longer it takes to warm up.  
It’s often very difficult to warm up an outdoor masonry  
chimney, especially an oversized one, and keep it warm  
enough to maintain an adequate draft.  
Steel Chimney  
There should be no more than 2.4 m (8’) of single-wall  
stove pipe between the stove and a chimney; longer  
runs can cool the smoke enough to cause draft and  
creosote problems. Use double-wall stove pipe for long  
runs.  
Most factory-made steel chimneys have a layer of  
insulation around the inner flue. This insulation keeps  
the smoke warm. The insulation is less dense than ma-  
sonry, so a steel chimney warms up more quickly than  
a masonry chimney. Steel doesn’t have the good looks  
of masonry, but it performs much better.  
Single venting  
Each ‘airtight’ stove requires its own flue. If an airtight  
stove is vented to a flue that also serves an open fire-  
place, or a leakier stove, it’s easier for the chimney draft  
to pull air in through those channels than it is to pull air  
through the airtight, and performance suffers. Imagine  
a vacuum cleaner with a hole in the hose to see the ef-  
fect here. In some cases the other appliance can even  
cause a negative draft through the airtight, and result in  
a dangerous draft reversal.  
Indoor / Outdoor location  
Because the chimney must keep the smoke warm, it’s  
best to locate it inside the house. This uses the house  
as insulation for the flue and allows some heat release  
into the home. An indoor chimney won’t lose its heat  
to the outdoors, so it takes less heat from the stove to  
heat it up and keep it warm.  
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Creosote  
firebox, and avoid big loads of firewood. You should  
always see lively, dancing flames in the firebox; a lazy,  
smoky fire is inefficient, can lead to back-puffing, and  
can contribute to creosote buildup in the chimney.  
Creosote is a by-product of slow wood-burning. It’s an  
organic tar that can condense in the flue if it’s dense in  
the smoke, and slow-moving, and cools off to less than  
143° C (290° F). Condensed creosote is volatile, and  
can generate chimney fires if it gets hot enough. All the  
features that affect chimney draft also affect creosote  
condensation - so use whatever combination of installa-  
tion features and operational steps will encourage good  
draft and minimize creosote production.  
Draft Testing  
An easy way to test your chimney draft is to close the  
stove’s damper, wait a few minutes to let the airflow  
stabilize, then see whether you can vary the strength  
of the fire by swinging the air control open and closed.  
Results are not always instant; you may need to wait  
a few minutes for a change in the air control setting to  
have an effect on the fire. If there’s no change, then the  
draft isn’t strong enough yet to let you close the damper,  
and you’ll need to open it for a while longer and manage  
the fire with the air inlet until the draft strengthens. If you  
keep track of your burning habits and relate them to their  
effects on the stove’s operation, you’ll be rewarded with  
good performance and a safe system.  
Because letting the smoke cool off and slow down is  
one of the keys to creosote production, it makes sense  
to line a chimney to match the stove’s outlet size, for  
safety reasons as well as performance. Consult a quali-  
fied installer and check local and national codes for  
recommended chimney size.  
Fuel  
Even the best stove installation will not perform well  
with poor fuel. The best wood fuel is hardwood that has  
air-dried 12-18 months. Softwood burns, but not as long  
as hardwood. Fairly ‘green’ wood has a good amount of  
moisture in it; it will burn, but some of the heat potential  
is used to drive the remaining moisture off the wood.  
This reduces the amount that reaches your home and  
can contribute to a creosote problem. There are mois-  
ture meters available for firewood; you can also judge  
your wood by its appearance and weight. If you get it  
green, lift a piece and get a sense of its weight; it can  
lose a third or more of its weight as it dries. Also look at  
the ends of a log; as it dries it shrinks and often cracks.  
The more weathered and cracked a piece is, the drier it  
is.  
In many cases, local or national codes require the  
installation of permanently open air vents, particularly  
with larger appliances (i.e. above 5 kW). Refer to these  
codes to determine specific requirements for your  
installation.  
Negative Pressure  
Good draft also depends on a supply of air to the stove;  
a chimney can’t pull in more air than is available to it.  
Sluggish draft results when a house is tight enough to  
prevent the ready flow of air to the stove, or by competi-  
tion between the stove and other equipment that sends  
indoor air outside - especially power-driven equipment  
like range hoods, clothes dryers, etc. If the chimney  
draws well with all other equipment turned off (or  
sealed, in the case of fireplaces and/or other stoves),  
then you simply need to be careful with timing the use  
of the other gear. If you need to crack a nearby window  
or door to enable the chimney to pull well, that’s a sign  
that you should install an outside-air intake to bring  
combustion air directly to the stove. For most of our  
stoves we carry adapters to attach to the stove to con-  
nect an air duct for outdoor combustion air.  
Dry wood burns readily with a good chimney draft. But  
with modern stoves, especially catalytic ones, the wood  
can be too dry. While extra-dry wood has little creosote  
in it, the remainder can ‘gas out’ from the wood quickly  
and densely enough to overload the catalytic burner.  
If you hear a rumbling or roaring noise, like a propane  
torch, from the stove, that is a sign the catalyst is seri-  
ously overfiring. The catalyst is a platinum film on a  
ceramic base; the metal can get to higher temperatures  
than the ceramic can take, and overfiring the catalyst  
can break it. Dry wood can also burn out faster than  
you want. If your dry wood burns out too quickly or  
overloads the catalyst you can mix in greener wood to  
slow the fire down.  
Conclusion  
Wood-burning is an art rather than a science. Once the  
stove and chimney system are in place, you can only  
vary your technique, mostly your timing, to achieve  
good results. If you keep track of your burning habits  
and relate them to their effects on the stove’s operation,  
you’ll be rewarded with good performance and a safe  
system.  
Back-puffing  
Back-puffing results when the fire produces volatile  
gases faster than the chimney draft pulls them out of  
the firebox. The gases back up in the firebox till they’re  
dense enough and hot enough to ignite. If your stove  
back-puffs, you should open the damper to let the  
smoke rise to the flue more quickly, let more air into the  
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Encore Multi-Fuel Heater  
Maintenance  
Below you will find important information on general  
Removing the Glass  
care, inspection and maintenance of your Vermont  
Castings stove. Should it become necessary, use only  
replacement parts recommended by your authorized  
The left door is slightly different from the right in that  
one of its retainer clips is located under the door mani-  
fold.  
dealer  
Keep Your Stove Looking New  
1. Remove the right and left door assemblies by raising  
the door until the lower hinge pin clears its drilling;  
then, angle the door bottom slightly outward and  
pull down to release the upper hinge pin. Place the  
doors face down on a padded work surface.  
and Working Its Best  
Let the fire in the stove go out and allow the stove to  
cool completely before beginning any maintenance  
procedure.  
2. Remove the screws that hold the retainer clips in  
place, and remove the clips. On the right door, re-  
move the Phillips head machine screw that secures  
the door manifold to the upper right of the door (as it  
faces you). Swing the door manifold out of your way  
and remove the clip beneath it as well.  
Care of the Cast Iron Surface  
An occasional dusting with a dry rag will keep the painted  
cast iron of your Encore looking new.  
The stove’s paint can be touched up as needed. First,  
mask the areas, such as enamelled parts, glass, or  
handles, around the spot to be painted.Clean the spot  
with a wire brush. Remove the griddle and set it aside.  
3. Carefully lift the broken glass panel from the door.  
Glass Panel  
Gasket  
Then, touch up the stove with Vermont Castings’ high  
temperature stove paint. Apply the paint sparingly; two  
light coats of paint are better than a single heavy one.  
Care of the Porcelain Enamel Surface  
Use a dry or slightly damp rag or soft brush to remove  
spills or stains. For difficult jobs that require a cleaning  
agent, use only a kitchen appliance cleaner or polish  
recommended for use on enamel surfaces.  
Cleaning the Glass  
Retainer  
Clips (4)  
Most of the carbon deposits on the glass will burn off  
during hot fires.  
ST640a  
However, the ash residue that accumulates on the  
glass surface should be removed regularly to prevent  
etching. To clean the glass, follow this procedure:  
Fig. 29 An exploded view of the glass assembly for the left  
door.  
Installing the Glass  
Be sure the glass is completely cool.  
Clean the glass with water or a cleaner made espe-  
cially for this purpose. Do not use abrasive cleaners.  
Check the gasket around the window; it should be soft  
and resilient so the glass will seal properly against the  
door. Replace the gasket if it has hardened or if it is  
compressed.  
Rinse the glass thoroughly.  
Dry the glass completely.  
1. Center the first pane of glass on the gasket. Be sure  
to place the glass so the infrared reflective coating is  
on the exterior side.  
Replace Broken Glass Immediately  
Do not operate your stove if the glass in the doors is  
damaged.  
2. Secure the glass on both doors with the retainer  
clips except the one that belongs under the manifold  
of the right door, but leave the screws a little loose.  
If you need to replace the glass, use only the high tem-  
perature ceramic glass supplied by Vermont Castings.  
Do not use substitutes. Be sure to specify left or right  
glass; the panels are not interchangeable.  
Position the remaining clip under the right door  
manifold, and swing the manifold back into position  
on the door. Make sure the screw passing through  
the end of the manifold nearest the center of the  
door also passes through the retainer clip.  
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3. Tighten the lock nut. Keep the pressure screw from  
turning as you tighten the nut. Re-test the damper.  
3. Replace the doors on the stove. Remove the griddle  
so you can reach in through the opening to posi-  
tion the manifold. Move the door manifold as high  
as possible without actually touching the upper air  
manifold, and as far toward the center of the stove  
as possible without hitting the door manifold on the  
other door. Tighten all screws.  
Lock Nut  
Damper  
Pressure Adjust-  
ing Screw  
4. Open and close the doors to check that the door  
manifold does not interfere with either of the other  
manifolds. Adjust as necessary.  
Check the Operation  
of the Primary Air Shutter  
The primary air shutter is located at the back of the ash  
drop and is visible from the back of the stove. (Fig. 30)  
The shutter must open and close freely when you move  
the thermostat lever. If it does not, remove any obstruc-  
tion. If you need assistance, consult your local Vermont  
Castings Authorized Dealer.  
ST642  
Fig. 31 Adjusting the damper.  
Tighten the Damper Handle as Needed  
A handle on the left side of the stove controls the  
damper. The handle attaches to the damper rod with a  
set screw. Periodically check the set screw and tighten  
as necessary.  
How to Adjust the Door Latches  
The Encore’s front doors, as well as its ash pan door,  
should close securely to prevent accidental open-  
ing and to keep air from leaking into the stove. On  
adequately adjusted doors, the handles should resist  
slightly as they are turned to the closed position and the  
doors themselves should be drawn slightly toward the  
stove.  
Over time, the gasket around the doors will compress  
and the latch may need adjustment.  
To adjust the handle on the front doors, open the  
door on which the handle is mounted and rotate the  
handle one full turn counterclockwise. Since this handle  
is threaded into the front door, a complete revolution will  
adjust it enough so that the doors close securely.  
Primary Air  
Shutter  
ST641  
Fig. 30 The primary air shutter must move freely.  
Do not change the adjustment of the cable in an at-  
tempt to gain increased firing. The air shutter controls  
how much air can enter the stove, but chimney draft  
is the force that pulls air into the stove. If changing the  
thermostat handle position does not lead to changes in  
the fire’s intensity, it is probably due to weak chimney  
draft (in the case of a weak fire you can’t increase) or  
an air leak in the stove (in the case of a fire you can’t  
decrease).  
To adjust the latch on the ash pan door, loosen the  
small lock nut, rotate the striker screw a half-turn, and  
re-tighten the small lock. Hold the striker screw to keep  
it from turning as you tighten the lock nut. Make repeat-  
ed small adjustments until the setting is right.  
Adjust the Damper as Needed  
The tension on the Encore’s damper is adjustable to  
compensate for compression of the gasket that seals  
the damper to the upper fireback. To adjust the damper:  
1. Remove the griddle. Loosen the lock nut at the cen-  
ter of the damper.  
2. Turn the pressure screw approximately one half turn  
clockwise.  
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Pawl  
Small  
Locking Nut  
Striker Screw  
Large Lock-  
ing Nut  
ST560  
Fig. 33 Remove gasket then clean channel with wire brush.  
Set Screw  
3. Determine the correct length of the appropriate-sized  
gasket by laying it out in the channel. Allow an extra  
25-51 mm (1-2”), and mark the spot to be cut. (Fig. 34)  
Handle Stub  
ST531  
4. Remove the gasket from the channel, place it on a  
wood cutting surface, and cut it at the marked spot with  
a utility knife. Twist the ends slightly to keep the gasket  
from unraveling.  
Fig. 32 Turn the door latch striker screw in or out to tighten or  
loosen the door latch.  
Replace the Stove Gaskets as Needed  
Your Encore uses rope-type fiberglass gaskets to make  
a tight seal between some parts. With use, particularly  
on those parts that move, gaskets can become brittle  
and compressed and can begin to lose their effective-  
ness. These will need periodic replacement.  
All of the gaskets are made of fiberglass. The sizes of  
replaceable gasket are listed below, along with their  
applications.  
Gasket Diameter ...And the Parts it Seals  
5/16”  
The griddle to the stove top  
(wire reinforced gasket)  
The ash door to the front of  
the ash drop  
ST561  
Fig. 34 Lay a bead of gasket cement then press gasket in  
place.  
3/8”  
3/16”  
5/16”  
The outer glass panes to the  
doors  
The damper to the  
upper fireback; the front doors  
to the stove front; and the  
doors to each other.  
5. Lay an unbroken 3 mm (1/8”) bead of gasket cement  
in the newly-cleaned channel.  
6. Starting at one end, press the gasket into the chan-  
nel. (Fig. 34) Ensure a good joint where the gasket  
meets before trimming any excess. Do not overlap the  
gasket ends or leave ends with ragged edges.  
If you need to change a gasket, first obtain an appropri-  
ate replacement from your Vermont Castings’ Autho-  
rized Dealer.  
7. Press the gasketed part firmly against its normal  
mating surface to seat the gasket evenly in its channel.  
Close and latch the door to do this, or tap other parts  
with the rubber mallet (or hammer/block of wood).  
Wait until the fire is out and the stove has cooled. Be  
sure to follow the standard safety procedure for working  
with dusty materials: Wear safety goggles and a dust  
mask.  
8. Clean any excess cement from around the chan-  
nel, then let the cement that holds the new gasket dry  
thoroughly.  
The procedure for replacing gaskets is the same re-  
gardless of the gasket location. Follow these steps:  
Adjust the Door If Necessary  
The stove’s door(s) may need adjustment after you  
have regasketed it. Initially, it may require loosening  
to accommodate the new gasket; after a few weeks, it  
may need tightening to compensate for compression of  
the new gasket. The directions for adjusting the doors  
are on Page 20.  
1. Remove the existing gasket by grasping an end and  
pulling firmly.  
2. Use a wire brush or the tip of a screwdriver to clean  
the channel of any remaining cement or bits of gasket.  
(Fig. 33) Remove stubborn deposits of cement with a  
cold chisel if necessary.  
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Clean the chimney connector by disconnecting the sec-  
tions, taking them outside, and removing any deposits  
with a stiff wire brush. Reinstall the connector sections  
after cleaning, being sure to secure the joints between  
individual sections with sheet metal screws.  
Permanent Encore Multi-Fuel Gaskets  
Other gaskets form seals between non-moving parts,  
but these are not subject to the same wear and dete-  
rioration as gaskets on moving parts. It is unlikely that  
you will ever need to replace these gaskets unless the  
involved parts are disassembled and then put back  
together. If this is the case, the job should be done only  
by a qualified service technician.  
If you cannot inspect or clean the chimney yourself,  
contact your local Vermont Castings’ Dealer or a profes-  
sional chimney sweep.  
Annual Maintenance  
5/16” diameter gasket seals the following parts:  
The flue collar to the stove back  
The lower fireback to the sides  
Every Spring, at the end of the heating season, perform  
a thorough cleaning, inspection and repair:  
Thoroughly clean the chimney and chimney connector.  
The Chimney System  
Creosote  
Inspect the chimney for damage and deterioration.  
Replace weak sections of prefabricated chimney.  
Have a mason make repairs to a masonry chimney.  
Your Encore is designed to reduce creosote build-up  
significantly. However, regular chimney inspection and  
maintenance must still be performed. For safety, good  
stove performance, and to protect your chimney and  
chimney connector, inspect your chimney and chimney  
connector on a regular schedule. Clean the system if  
necessary. Failure to keep the chimney and connector  
system clean can result in a serious chimney fire.  
Inspect the chimney connector and replace any  
damaged sections.  
Check gasketing for wear or compression, and re-  
place if necessary.  
Inspect and clean the catalytic element, and vacuum  
out the ash at the bottom of the back plate after re-  
moving the lower fireback. Lightly clean the refracto-  
ry assembly that houses the element but be careful  
not to damage the refractory material, which is very  
fragile.  
When wood is burned slowly, it produces tar, organic  
vapors and moisture that combine to form creosote.  
The creosote vapors condense in the relatively cool  
chimney flue of a slow-burning fire. As a result, creo-  
sote residue accumulates on the flue lining. When  
ignited, this creosote makes an extremely hot fire within  
the flue system that can damage the chimney and  
overheat adjacent combustible material. If a significant  
layer of creosote has accumulated —3 mm (1/8”) or  
more — it should be removed to reduce the risk of a  
chimney fire.  
Check door and damper handles for tightness. Ad-  
just if needed.  
Check heat shield screws. Tighten as necessary.  
Clean dust from the inner sides of bottom, rear and  
connector heat shields.  
Remove ashes from the ash pan and replace with  
moisture absorbing material (such as cat litter) to  
keep the stove interior dry.  
If you do experience a chimney fire, act promptly  
to:  
Touch up the paint on black stoves.  
Close the damper and thermostat lever.  
Get everyone out of the house.  
Call the Fire Department.  
You should inspect the system every two weeks during  
the heating season as part of a regular maintenance  
schedule. To inspect the chimney, let the stove cool  
completely. Then, using a strong light, sight up through  
the flue collar into the chimney flue. If it is not possible  
to inspect the flue system in this fashion, the stove must  
be disconnected to provide better viewing access.  
Clean the chimney using a brush the same size and  
shape as the flue liner. Flexible fiberglass rods are used  
to run the brush up and down the liner, causing any  
deposits to fall to the bottom of the chimney where they  
can be removed through the clean-out door.  
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Encore Multi-Fuel Heater  
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10  
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1
2
4
12  
13  
11  
3
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62  
10  
16  
14  
25  
27  
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15  
66  
11  
26  
23  
9
24  
54  
61  
20  
19  
18  
28  
65  
30  
31  
29  
53  
32  
22  
33  
57  
59  
17  
34  
21  
64  
56  
55  
52  
36  
48  
35  
37  
33  
38  
39  
49  
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40  
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CFM Corporation reserves the right to make changes in design, materials, specifications, prices and discontinue colors and products at any time,  
without notice.  
Encore Multi-Fuel Heater  
Model 2547CE  
Item Description  
Part Number  
Item Description  
4. Left Griddle Quad  
5. Right Griddle Quad  
6. Griddle  
Part Number  
1301807  
1. Secondary Air Cover Plate  
2. Flue Collar (8”)  
3. Back  
1601771  
1301832  
See Chart Pg. 28  
See Chart Pg. 28  
1300797  
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Encore Multi-Fuel Heater  
Encore Multi-Fuel Heater  
Model 2547CE (continued)  
Item Description  
Part Number  
Item Description  
37. Leg Leveler  
Part Number  
7. Griddle Handle Assembly  
8. Top  
5004022  
See Chart Pg. 28  
1301810  
1201745  
1308603  
38. Ashdrop  
9. Wedge (2)  
10. Upper Fireback1  
39. Pawl Assembly Short Adjustment  
40. Ashdoor  
30002362  
1308607  
1308639  
11. Flue Deflector  
12. Damper1  
13. Damper Tabs (2)1  
1409083  
41. Ashdoor Handle (wood)  
42. Ashdoor Hinge Pin  
43. Cotter Pin, Ashdoor  
44. Ashdoor Hinge Support  
45. Ashpan  
1600663  
1308631  
1208608  
1601488  
30001749  
1308605  
14. Damper Rod  
1600851  
15. Combustion Throat Hood  
16. Lower Fireback  
17. Damper Handle Screw  
18. Damper Handle  
19. Handle Insert  
1308625  
1601025  
1308646  
46. Ashpan Bracket  
47. Ashpan Cover  
1601039  
1201294  
1601027  
1600620  
48. Airwash Manifold  
49. Front  
1308615  
1600650  
See Chart Pg. 28  
1307403  
20. Steel Handle Stub  
21. Left Side  
1600608  
50. Left Door Air Manifold  
51. Left Door  
See Chart Pg. 28  
1308621  
See Chart Pg. 28  
1308634  
22. Left Air Plate (Inner Side)  
23. Left Firebrick  
52. Door Hinge Strip  
53. Right Door Air Manifold  
54. Door Handle Assy w/Set Screw  
55. Right Door  
1601885  
1307404  
24. Right Air Plate (Inner Side)  
25. Right Side  
1308622  
30001759  
See Chart Pg. 28  
1203588  
See Chart Pg. 28  
1601884  
26. Right Firebrick  
27. Thermostat Handle Assembly  
28. Thermostat Assembly  
29. Bottom Grate  
56. Door Gasket  
5004264  
57. Gasket, Fiberglass 3/16”  
58. Left Door Glass2  
59. Right Door Glass2  
60. Door Latch  
1203556  
5005470  
1408630  
1307434  
1408629  
30. Front Grate  
1308640  
1408628  
31. Primary Air Tube Cover Plate  
32. Primary Air Frame  
33. Primary Air Regulatory System  
34. Bottom  
1308609  
61. Spacer  
62. Damper Ramp1  
1201779  
1307411  
1301811  
5000337  
63. Slicer/Poker  
5005708  
1308638  
64. Long Hinge PIns (4)  
65. SS, SOC 7/16-20 x 1, Cup Pt. Blk  
66. Rear Insulation  
1600457  
35. Ashlip  
See Chart Pg. 28  
See Chart Pg. 28  
1200334  
36. Leg  
30004064  
1. Included in #5008649 upper fireback assembly.  
2. Not interchangeable due to a heat-reflective coating  
on the room side of the panels.  
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Encore Multi-Fuel Heater  
Encore Multi-Fuel Heater  
Model 2547CE (continued)  
Shell Enamel Parts - Encore Multi-Fuel Model 2547CE  
Part Name  
Top  
Left Side  
Right Side  
Flue Collar  
Front  
Classic  
1308618  
1308623  
1308619  
1304280  
1308635  
1307406  
Green  
Moonlight  
2378618  
2378623  
2378619  
2374280  
2378635  
2377406  
Sand  
Red  
Blue  
2318618  
2318623  
2318619  
2314280  
2318635  
2317406  
1328618  
1328623  
1328619  
1324280  
1328635  
1327406  
2328618  
2328623  
2328619  
2324280  
2328635  
2327406  
1338618  
1338623  
1338619  
1334280  
1338635  
1337406  
Ashlip  
Left Door  
Subassembly  
Left Door Only  
Right Door  
Subassembly  
Right Door Only  
Single Leg  
Back  
5008648  
1308637  
30001150  
2318637  
30001345  
2378637  
30001146  
1328637  
30001144  
2328637  
30001148  
1338637  
5008647  
1308636  
1307427  
1308620  
30001149  
2318636  
2317427  
2318620  
30001344  
2378636  
2377427  
2378620  
30001145  
1328636  
1327427  
1328620  
30001143  
2328636  
2327427  
2328620  
30001147  
1338636  
1337427  
1338620  
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Warranty  
Limited 3 Year Warranty  
representative in writing. This warranty does not cover damage  
to the stove caused by burning salt saturated wood, chemically  
treated wood, or any fuel not recommended in the Owner’s  
Guide.  
CFM Corporation warrants that this woodburning stove will  
be free of defects in material and workmanship for a period  
of three years from the date you receive it, except that the  
catalyst, thermostat assembly, handles, glass door panels,  
cement, and gasketing shall be warranted as described  
below.  
5. This warranty does not cover a stove repaired by someone  
other than a CFM Corporation Authorized Dealer.  
CFM Corporation will repair or replace, at its option, any part  
found to be defective upon inspection by a CFM Corporation  
Authorized Dealer. The customer must return the defective  
part or the stove, with shipping prepaid, to the Authorized Deal-  
er or pay for any Authorized Dealer in-home travel fees or ser-  
vice charges for in-home repair work. It is the dealer’s option  
whether the repair work will be done in the customer’s home or  
in the dealer’s shop. If, upon inspection, the damage is found to  
be the fault of the manufacturer, repairs will be authorized at no  
charge to the customer for parts and/or labor.  
6. Damage to the unit while in transit is not covered by this  
warranty but is subject to a claim against the common carrier.  
Contact CFM Corporation Authorized Dealer from whom you  
purchased your stove or CFM Corporation if the purchase was  
direct. (Do not operate the stove as this may negate the ability  
to process the claim with the carrier.)  
7. Claims are not valid where the installation does not conform  
to local building and fire codes or, in their absence, to the rec-  
ommendations in our Owner’s Guide.  
8. The salt air environment of coastal areas, or a high-humidity  
environment, can be corrosive to the porcelain enamel finish.  
These conditions can cause rusting of the cast iron beneath the  
porcelain enamel finish, which will cause the porcelain enamel  
finish to flake off. This warranty does not cover damage caused  
by a salt air or high-humidity environment.  
Any woodburning stove or part thereof that is repaired or  
replaced during the limited warranty period will be warranted  
under the terms of the limited warranty for a period not to  
exceed the remaining term of the original limited warranty or six  
(6) months, whichever is longer.  
Limited 1 Year Warranty  
9. CFM Corporation shall have no obligation to enhance or  
update any unit once manufactured.  
The following parts of the woodburning stove are warranted to  
be free of defects in material and workmanship for a period of  
one year from the date you receive it: The thermostat assem-  
bly, handles, glass door panels, cement, and gasketing. Any of  
these items found to be defective will be repaired or replaced at  
no charge, upon the return of the part with postage prepaid to a  
CFM Corporation Authorized Dealer.  
IN NO EVENT SHALL CFM CORPORATION BE LIABLE FOR  
INCIDENTAL AND CONSEQUENTIAL DAMAGES. ALL IM-  
PLIED WARRANTIES, INCLUDING THE IMPLIED WARRAN-  
TIES OF MERCHANTABILITY AND FITNESS, ARE LIMITED  
TO THE DURATION OF THIS WRITTEN WARRANTY. THIS  
WARRANTY SUPERCEDES ALL OTHER ORAL OR WRITTEN  
WARRANTIES.  
Any part repaired or replaced during the limited warranty period  
will be warranted under the terms of the limited warranty for a  
period not to exceed the remaining term of the original limited  
warranty or six (6) months, whichever is longer.  
Some states do not allow the exclusion or limitations of inciden-  
tial and consequential damages or limitations on how long an  
implied warranty lasts, so the above limitations may not apply to  
you. This warranty gives you specific rights and you may have  
other rights which vary from state to state.  
Exclusions & Limitations  
1. This product must be installed or serviced by a qualified installer,  
preferably NFI or WETT (Canada) certified, as prescribed by the local  
jurisdiction. It must be installed and operated at all times in accordance  
with the Installation and Operating instructions furnished with the  
product. Any alteration, willful abuse, accident, or misuse of the product  
shall nullify this warranty.  
How to Obtain Service  
If a defect is noted within the warranty period, the customer  
should contact a CFM Corporation Authorized Dealer or CFM  
Corporation if the purchase was direct with the following infor-  
mation:  
2. This warranty is transferable; however, proof of original retail  
purchase is required.  
1. Name, address, and telephone number of the purchaser.  
2. Date of purchase.  
3. This warranty does not cover misuse of the this stove. Mis-  
use includes overfiring which will result if the stove is used in  
such a manner as to cause one or more of the plates to glow  
red. Overfiring can be identified later by warped plates and  
areas where the paint pigment has burned off. Overfiring in  
enamel fireplaces is identified by bubbling, cracking, chipping  
and discoloration of the porcelain enamel finish. CFM Corpora-  
tion offers no warranty on chipping of enamel surfaces. Inspect  
your woodburning stove prior to accepting it for any damage to  
the enamel.  
3. Serial number from the label on the back.  
4. Nature of the defect or damage.  
5. Any relevant information or circumstances, e.g., installation,  
mode of operation when defect was noted.  
A warranty claim will then start in process. CFM Corporation  
reserves the right to withhold final approval of a warranty claim  
pending a visual inspection of the defect by authorized repre-  
sentatives.  
4. This warranty does not cover misuse of the stove as de-  
scribed in the Owner’s Guide, nor does it cover any stove which  
has been modified unless authorized by a CFM Corporation  
27  
2000971  
Download from Www.Somanuals.com. All Manuals Search And Download.  
CFM Corporation  
410 Admiral Blvd. • Mississauga, Ontario, Canada L5T 2N6  
Download from Www.Somanuals.com. All Manuals Search And Download.  

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