Verizon Network Router MBR1515L User Manual

L
M B R 1 5 1 5  
R O T U L E T E 4 G  
R
User Guide  
U s u a r i o  
G u í a d e l  
4G LTE ROUTER  
MBR1515L  
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Verizon 4G LTE Router MBR1515LVW  
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated  
into any language in any form or by any means without the written permission of NETGEAR, Inc.  
NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of  
NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change  
without notice. Other brand and product names are registered trademarks or trademarks of their respective  
holders. NETGEAR, Inc. All rights reserved.  
Technical Support  
To register your product, get the latest product updates, get support online, or for more information about the  
topics covered in this manual, visit the Verizon Support website at:  
Statement of Conditions  
To improve internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes  
to the products described in this document without notice. NETGEAR does not assume any liability that may occur  
due to the use, or application of, the product(s) or circuit layout(s) described herein.  
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Table of Contents  
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Verizon 4G LTE Router MBR1515LVW  
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1.  
Basic Setup and Traffic Meter  
1
This chapter describes how to configure your Verizon 4G LTE Router MBR1515LVW Internet  
connection.  
Note: For help with installation, see the Verizon 4G LTE Router  
MBR1515L Installation Guide.  
Note: For more information about the topics that are covered in this  
manual, visit the support website at  
Note: To access online help, click the online help button ( ).  
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Assemble the Router  
The router requires assembly. The SIM card and antennas must be installed and positioned.  
To assemble the router:  
1. Install the 4G LTE SIM card.  
Note: The SIM (subscriber identity module) card is a small rectangular plastic  
card that stores your phone number and important information about your  
wireless service. Insert the SIM card into the slot until you hear a click.  
Insert the SIM card into the labeled SIM card slot with its gold contacts facing back and its  
cut-off corner facing inward.  
If you need to remove your SIM card from your router, gently press the SIM card inward  
to release it, and remove it from the slot.  
2. Install the antennas.  
The Verizon 4G LTE router comes with two detachable antennas. These two external  
antennas are required for proper 4G LTE service and are in addition to the internal  
antennas that are used for Wi-Fi.  
Note: For best 4G LTE reception, position these external antennas so that  
they are at right angles to each other.  
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a. Align the antennas with the antenna posts on the router as shown in the following  
illustrations.  
b. Mount the antennas on the threaded antenna posts, ensuring that the connection is  
secure.  
c. You can swivel the antennas in any direction, to better fit the space where your  
router is placed.  
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3. For best 4G LTE reception, position these external antennas so that they are at right  
angles to each other.  
Place the Router  
Position your router upright. Place your router near an AC power outlet in a location where  
you can connect the cables you need for your home network. The router must also be  
located where you can receive a strong mobile broadband signal while indoors (preferably  
near a window) if you are planning to connect to the Internet using mobile broadband.  
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Optional: Horizontal Mount  
Note: The Verizon 4G LTE router comes attached to a vertical stand. The  
upright position saves space, optimizes antenna position, and  
improves Wi-Fi signal strength for best performance when you are  
browsing the Internet, streaming videos, downloading or uploading  
files.  
You can remove the detachable plastic base for the vertical stand when you prefer to place  
the router horizontally on a flat surface.  
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To remove the plastic base, hold the router firmly with one hand. With your other hand, pull  
down the plastic base to detach it from the vertical stand.  
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Hardware Features  
This section outlines the physical aspects of your Verizon 4G LTE Router.  
Router Front Panel  
The router front panel contains control buttons and status LEDs. Use the LEDs to verify  
status and connections.  
WPS button  
Mobile Broadband/Wi-Fi On/Off button  
Power  
Internet port  
Wi-Fi  
LAN ports  
WAN port  
4G LTE  
Signal Quality  
Stand  
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Table 1 describes each LED and button on the front panel of the router.  
Table 1. LED descriptions  
LED  
Activity  
Description  
WPS  
Press the WPS button to open a 2-minute window for the router to connect with other  
WPS-enabled devices. For more information about this function, see Use Push 'N' Connect  
Wi-Fi  
This button can be used to control the Wi-Fi radio or both the Wi-Fi radio and mobile  
broadband radio. Use the router interface to select the options. The default is set for Wi-Fi  
radio only.  
Power  
Solid green  
Solid amber  
Off  
The router is turned on and operating normally.  
POST (power-on self-test) is in progress.  
Power is not supplied to the router.  
Internet Port  
Solid green  
Solid amber  
Blinking green  
Blinking amber  
An Internet connection is established.  
Traffic meter limit has been reached; traffic is blocked.  
Data is being transmitted over the Internet connection.  
Traffic meter limit has been reached, but traffic is not blocked.  
Blinking green and amber Failover from WAN to mobile broadband occurred.  
Off  
No Internet connection is detected.  
Wi-Fi  
Solid blue  
Blinking blue  
Off  
The Wi-Fi local port is initialized.  
Data is being transmitted or received over the Wi-Fi link.  
The wireless access point is turned off.  
The local Ethernet ports have detected wired links with computers.  
Data is being transmitted or received.  
No link is detected on these ports.  
LAN Ports  
WAN Port  
4G LTE  
Solid green  
Blinking  
Off  
Solid green  
Blinking  
Off  
The Ethernet WAN port has detected an active link.  
Data is being transmitted or received.  
No link is detected on these ports.  
Solid blue  
Off  
The router is in 4G LTE coverage.  
No coverage is detected.  
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Table 1. LED descriptions (continued)  
LED  
Activity  
Solid blue  
Solid green  
Solid amber  
Off  
Description  
Signal Quality  
Excellent coverage is detected.  
Good coverage is detected.  
Marginal coverage is detected.  
No coverage is detected.  
Router Back Panel  
The back panel of the router contains port connections.  
WAN port  
Ethernet LAN ports  
Slot for SIM card (SIM card required for Verizon 4G LTE service)  
Power On/Off button  
Power adapter input  
Stand  
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Router Label  
The label on the side of the router shows the router’s MAC address, serial number, security  
PIN, IMEI number, and factory default login information. It also contains the SSID and  
passphrase that is unique to each router.  
Default access address, user name,  
Direction of SIM card insertion  
and password  
Router label  
with unique  
SSID and  
Restore  
Factory  
Settings:  
Press for  
6 seconds.  
Router information  
- WPS security PIN  
- IMEI number  
- Serial number  
- MAC address  
passphrase  
SSID and Passphrase  
Computers and devices that connect to the router wirelessly and do not support WPS use  
this unique SSID and passphrase information to make the connection. See Add Wireless  
Restore Factory Settings  
Insert a paperclip into the hole and press for 6 seconds. Pressing the Restore Factory  
Settings button causes the Power LED to blink briefly. After the button is held down for more  
than 6 seconds, the Power LED blinks amber and turns green as the router resets to the  
factory defaults. See Factory Default Settings on page 109 for the factory defaults.  
Power Your Router On  
Place the router in a central location relative to where you want coverage in your home for  
optimal network performance. Here are some additional considerations:  
Avoid physical obstructions whenever possible that might weaken Wi-Fi signals.  
Avoid placing the router close to reflective or metal surfaces, such as mirrors, metal file  
cabinets, stainless steel countertops that can lessen both network range and  
performance.  
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Place the router away from electrical equipment or appliances (microwave ovens) that  
can also generate Wi-Fi signal interference.  
To power on your router:  
1. Plug the power adapter cord into the power adapter input on the rear of the router and  
insert the other end into an electrical outlet.  
2. Press the Power On/Off button.  
Power On/Off button  
Power adapter input  
How Do I Connect My Device to the Router?  
1. From the device you want to connect with (smartphone, tablet, laptop computer, gaming  
device), go to your device setting or software that manages your wireless connections.  
2. Scan for new or available devices to connect to.  
3. The device scans for all wireless networks in your area. Look for your Wi-Fi network. (The  
SSID and passphrase are preconfigured and are printed on the side of your router.)  
4. Select the name of your Wi-Fi network, which appears as “Verizon – MBR1515 – XXXX”  
(where X = last 4 digits of the MAC address), and connect.  
Note: For a WPS (Wi-Fi Protected Setup) connection, sometimes referred  
to as Push 'N' Connect, press the WPS button on the router. Within 2  
minutes, follow the software instructions on your device to complete  
the WPS process. See WPS Button on page 37.  
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Log In to Your Router  
After the initial router setup, you can use your web browser to log in to the router to view or  
change its settings.  
Note: Your computer must be configured for DHCP. For help configuring  
DHCP, refer to the documentation that came with your computer.  
When you have logged in and if you do not click Logout, after 60 minutes of no activity the  
router automatically logs you out.  
Note: You can reset this automatic logout duration on the Set Password  
screen (see Set Password on page 55).  
To log in to the router:  
1. Type http://192.168.0.1 in the address field of your browser and press Enter to display  
the login window.  
2. Enter admin for the user name and your password (or the default, password).  
For information about how to change the password, see Change the Built-In Password on  
Note: If you do not remember your password, you can restore the router to  
its factory default settings, which resets the password. See Factory  
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Basic Setup: Configure Your Internet Settings  
For you to connect to the network, an active broadband service account is required. The  
broadband service can be 4G LTE from Verizon or WAN Ethernet (such as DSL or cable  
broadband) from an ISP.  
For 4G LTE Mobile Broadband service, contact Verizon. Verizon provides a SIM card,  
data plan, and other relevant account setup information.  
If WAN Ethernet service is required, contact your ISP for your user name, password, and  
the network name.  
You must also configure some or all of the settings described in the following sections,  
depending on how you have chosen to connect to the Internet:  
Broadband Settings on page 19 (required only if you are changing the Internet connection  
mode from mobile broadband to WAN Ethernet).  
4G LTE Broadband Settings on page 20 (not required if you are using a WAN Ethernet  
connection).  
are using a 4G LTE connection).  
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Broadband Settings  
Note: The default Internet connection mode is 4G LTE Broadband. This  
setting is changed only if you are changing the Internet connection  
mode to WAN Ethernet Broadband.  
To manually configure your broadband Internet settings:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Advanced > Broadband Settings. The following screen  
displays:  
3. Change the Internet connection mode to Always use WAN Ethernet connection.  
4. Click Apply to save your setting.  
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4G LTE Broadband Settings  
To manually configure your 4G LTE broadband Internet settings:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Basic Setup > 4G LTE Broadband Settings.  
The following screen displays:  
Note: To connect to the 4G LTE network, an active broadband service  
account with Verizon is required. The user name, password, country,  
and Internet service provider elements are not writeable or  
changeable. These settings are selected and provided by default  
when a SIM card is inserted.  
3. Adjust the settings as needed based on your Internet connection. The fields in this screen  
are described in the following table:  
Fields and Check Boxes  
User Name  
Description  
Internet account login user name.  
Internet account password for authentication.  
Password  
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Fields and Check Boxes  
Country  
Description  
Select your country from the drop-down list.  
Select your Internet service provider from the drop-down list.  
Internet Service Provider  
Connect automatically at startup  
When this check box is selected, the modem automatically connects  
to the network when powered up. This check box should be selected  
after login information is provided.  
Reconnect automatically when  
connection is lost  
When this check box is selected, the modem attempts to reconnect to  
the network when the connection is lost. Under normal situations, this  
setting should be selected.  
Wi-Fi Button Configuration  
Select the option to determine the behavior of the Wi-Fi button on the  
front panel when it is pressed.  
Control Wi-Fi Only. When you select this radio button, pressing  
the Wi-Fi button toggles the Wi-Fi function. If Wi-Fi is turned on,  
pressing the button turns off the Wi-Fi. Pressing it again turns on  
the Wi-Fi. This function is available only if the Wi-Fi function is  
enabled. The 4G broadband function is unaffected.  
Control Both Wi-Fi and 4G Broadband. When you select this  
radio button, pressing the Wi-Fi button toggles both the Wi-Fi  
function and 4G broadband at the same time. If Wi-Fi is turned  
on, pressing the button turns off the Wi-Fi. At the same time, the  
4G broadband connection is disconnected. If you press the  
button again, Wi-Fi is turned on and the router attempts to  
reestablish the 4G broadband connection. Depending on the  
coverage, 4G broadband coverage might or might not be  
connected successfully.  
Control 4G LTE Only. When you select this radio button,  
pressing the Wi-Fi button toggles the 4G LTE function. If 4G LTE  
is turned on, pressing the button turns off the 4G LTE. Pressing it  
again turns on the 4G LTE. This function is available only if the  
4G LTE function is enabled. The Wi-Fi function is unaffected.  
Connection status  
Current WAN port status.  
4. Available buttons are:  
Connect. Manually connect to the network.  
Disconnect. Disconnect from the current network.  
Apply. Apply the changes that you made.  
Cancel. Discard changes.  
Refresh. Update the connection status.  
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Wide Area Network (WAN) Ethernet Broadband Settings  
To manually configure your WAN Ethernet Broadband Internet settings:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Basic Setup > WAN Ethernet Broadband Settings.  
The following question displays:  
Select the option based on the type of account you have with your ISP.  
If you need to enter login information every time you connect to the Internet, or you  
have a PPPoE account with your ISP, select Yes, and see Yes, a Login Is Required  
Otherwise, select No and see No, a Login Is Not Required on page 25.  
Note: If you have installed PPP software such as WinPoET (from  
Earthlink) or Enternet (from PacBell), then you have PPPoE. Select  
Yes. After selecting Yes and configuring your router, you do not need  
to run the PPP software on your computer to connect to the Internet.  
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Yes, a Login Is Required  
To configure your Internet connection when a login is required:  
1. Adjust the settings as needed based on your Internet connection.  
The fields in this screen are described in the following table:  
Fields and Check Boxes Description  
Internet Service Provider  
Select the service that your ISP provides.  
Other (PPPoE) is the most common.  
PPTP is used in Austria and other European countries.  
Telstra BigPond is for Australia only.  
Login  
This login name is usually the name that you use in your email address. For  
example, if your main mail account is JerAB@ISP.com, type JerAB in this  
field.  
Some ISPs (such as Mindspring, Earthlink, and T-DSL) require that you use  
your full email address when you log in. If your ISP requires your full email  
address, type it in the Login field.  
Password  
Type the password that you use to log in to your ISP.  
Service Name (If Required) If your ISP provided a service name, enter it here. Otherwise, this field can be  
left blank.  
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Fields and Check Boxes Description  
Connection Mode  
Set the connection mode to Dial on Demand, Always On, or Manually  
Connect.  
With the default setting, Dial on Demand, a PPPoE connection  
automatically starts with outbound traffic to the Internet, and it  
automatically terminates if the connection is idle based on the value in the  
Idle Timeout field.  
When the connection mode is set to Always On, the PPPoE connection  
automatically starts when the computer boots up, but the connection does  
not time out. The router keeps trying to bring up the connection after it is  
disconnected for some reason.  
If you select Manually Connect, you must go to the Router Status screen  
and click the Connect button to connect to the Internet. The manual  
connection does not time out, and you have to click the Disconnect  
button on the Router Status screen to disconnect it.  
Idle Timeout (In Minutes)  
Internet IP Address  
An idle Internet connection will be terminated after this time period. If this  
value is zero (0), the router keeps the connection alive by reconnecting  
immediately whenever the connection is lost.  
If you log in to your service or your ISP did not provide you with a fixed IP  
address, the router finds an IP address for you automatically when you  
connect. Select Get Dynamically from ISP.  
If you have a fixed (static, permanent) IP address, your ISP has provided you  
with an IP address. Select Use Static IP Address and type in the IP address.  
2. The following buttons are available when you are done:  
Apply. Apply the changes that you made.  
Cancel. Discard changes.  
Test. Connect to the My Verizon website. If you connect successfully, your settings  
work, and you can click Logout to exit these screens.  
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No, a Login Is Not Required  
To configure your Internet connection when a login is not required:  
1. Adjust the settings as needed based on your Internet connection.  
The fields in this screen are described in the following table:  
Fields and Check Boxes  
Description  
Account Name (If Required) This name is also known as the host name or system name.  
For most users, type your account name or user name in this field. For  
example, if your main mail account is JerAB@ISP.com, type JerAB in this  
field.  
If your ISP has given you a specific host name, type it (for example,  
CCA7324-A).  
Domain Name (If Required) For most users, you can leave this field blank, unless the domain name is  
required by your ISP. You can type the domain name of your ISP. For  
example, if your ISP mail server is mail.xxx.yyy.zzz, you would type  
xxx.yyy.zzz as the domain name.  
If you have a domain name given to you by your ISP, type it in this field. (For  
example, Earthlink Cable might require a host name of home, and Comcast  
sometimes supplies a domain name.)  
If you have a cable modem, this domain name is usually the workgroup  
name.  
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Fields and Check Boxes  
Description  
Internet IP Address  
If you log in to your service or your ISP did not provide you with a fixed IP  
address, the router finds an IP address for you automatically when you  
connect. Select Get Dynamically From ISP.  
If you have a fixed (or static IP) address, your ISP has provided you with the  
required information. Select Use Static IP Address and type the IP  
address, subnet mask, and gateway IP address into the correct fields.  
For example:  
IP Address. 24.218.156.183  
Subnet Mask. 255.255.255.0  
Gateway IP Address. 24.218.156.1  
Router MAC Address  
Your computer’s local address is its unique address on your network. This is  
also referred to as the computer’s MAC (Media Access Control) address.  
Usually, select Use Default MAC Address.  
If your ISP requires MAC authentication, select either Use Computer  
MAC Address to disguise the router’s MAC address with the  
computer’s own MAC address, or Use This MAC Address and  
manually type the MAC address for a different computer.  
The format for the MAC address is XX:XX:XX:XX:XX:XX. This value might  
be changed if Use Computer MAC Address is selected once a value has  
already been set for the Use This MAC Address selection.  
2. The following buttons are available when you are done:  
Apply. Apply the changes that you made.  
Cancel. Discard changes.  
Test. Connect to the My Verizon website. If you connect successfully, your settings  
work, and you can click Logout to exit these screens.  
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Traffic Meter  
Traffic metering allows you to monitor the volume of Internet traffic passing through your  
router’s Internet port. With the traffic meter utility, you can set limits for traffic volume, set a  
monthly limit, and get a live update of traffic usage. You enable separate traffic meters for the  
mobile broadband connection and the Ethernet connection.  
To monitor traffic on your router:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Traffic Meter.  
The following screen displays:  
3. Select the appropriate Traffic Meter Options radio button for the type of Internet connection  
(for example, 4G LTE Broadband or WAN Ethernet) that you are setting up.  
4. To enable the traffic meter, select the Enable Traffic Meter check box.  
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5. If you would like to record and restrict the volume of Internet traffic, select the Traffic  
volume control by radio button. You can select one of the following options for controlling  
the traffic volume:  
No Limit. No restriction is applied when the traffic limit is reached.  
Download only. The restriction is applied to incoming traffic only.  
Both Directions. The restriction is applied to both incoming and outgoing traffic.  
6. You can limit the amount of data traffic allowed per month:  
Monthly Limit. Enter the monthly volume limit or connection time limit.  
Round up data volume for each connection by. Some ISPs charge certain amount  
of extra data volume when users make a new connection. If this case, enter the extra  
data volume here.  
7. Set the traffic counter to begin at a specific time and date.  
8. Set up traffic control to issue a warning message before the monthly limit of Mbytes or hours  
is reached. You can select one of the following to occur when the limit is attained:  
The Internet Port LED blinks.  
The Internet connection is disconnected and disabled.  
Send an email notification. For information about setting up email notification, see  
9. Set up Internet traffic statistics to monitor the data traffic.  
10. Click the Traffic Status button if you want a live update on Internet traffic status on your  
router.  
11. Click Apply to save your settings.  
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2.  
Wi-Fi Settings  
2
For a wireless connection, the SSID (also known as the wireless network name), and the  
wireless security settings must be the same for the router and wireless computers or wireless  
adapters. Verizon recommends that you use wireless security.  
The router is preconfigured with WPA-PSK/WPA2-PSK mixed mode and uses a unique SSID  
and passphrase. This information is printed on the label on the bottom of the router. Use this  
information to set up your Wi-Fi computer and devices.  
This chapter addresses the following:  
Note: Computers can connect wirelessly at a range of up to 300 feet (100  
meters). Internal obstructions could impede the signal. If you do not  
use wireless security, others outside your immediate area can  
access your network.  
Note: To access online help, click the online help button ( ).  
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Plan Your Wireless Network  
The router comes with preset security. This means that the Wi-Fi network name (SSID),  
network key (password), and security option (encryption protocol) are preset in the factory.  
You can find the preset SSID and password on the side of the unit (see Router Label on  
page 15).  
Note: The preset SSID and password are uniquely generated for every  
device to protect and maximize your wireless security.  
Verizon recommends that you do not change your preset security settings. If you do  
decide to change your preset security settings, make a note of the new settings and store it in  
a safe place where you can easily find it.  
If you use a wireless computer to change the wireless network name (SSID) or other wireless  
security settings, you are disconnected when you click Apply. To avoid this problem, use a  
computer with a wired connection to access the router.  
If you decide to change the preset wireless security settings, be aware of the following  
requirements:  
For compliance and compatibility between similar products in your area, the operating  
channel and region must be set correctly.  
To configure the wireless network, you can either specify the wireless settings, or you can  
use Wi-Fi Protected Setup (WPS) to automatically set the SSID and implement  
WPA/WPA2 security.  
-
To manually configure the wireless settings, you must know the following:  
SSID. The default SSID for the router is printed on the router label (see Router  
The wireless mode (802.11n, 802.11g, or 802.11b) that each wireless adapter  
supports.  
Wireless security option. To successfully implement wireless security, check each  
wireless adapter to determine which wireless security option it supports.  
-
-
Push 'N' Connect (WPS) implements WPA/WPA2 wireless security on the router and  
your wireless computer or device at the same time. The wireless computer or device  
must be compatible with WPS. See Use Push 'N' Connect (WPS) to Configure Your  
The Wi-Fi repeating function requires WEP encryption. See Wi-Fi Repeating Function  
Wi-Fi Settings  
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Wireless Placement and Range Guidelines  
The range of your wireless connection can vary based on the physical placement of the  
router. The latency, data throughput performance, and notebook power consumption of  
wireless adapters also vary depending on your configuration choices.  
For best results, place your router according to the following guidelines:  
Near the center of the area in which your computers operate.  
In an elevated location, such as a high shelf, where the wirelessly connected computers  
have line-of-sight access (even if through walls).  
Away from sources of interference, such as microwave ovens, and 2.4 GHz cordless  
Away from large metal surfaces.  
Place the router in the vertical position for the best coverage (as an example, see the  
If using multiple access points, it is better if adjacent access points use different radio  
frequency channels to reduce interference. The recommended channel spacing between  
adjacent access points is 5 channels (for example, use Channels 1 and 6, or 6 and 11).  
The time it takes to establish a wireless connection can vary depending on both your security  
settings and placement. WEP connections can take slightly longer to establish. Also, WEP  
encryption can consume more battery power on a notebook computer.  
Wireless Security Options  
Indoors, computers can connect over Wi-Fi networks at a maximum range of up to 300 feet  
(100 meters). Such distances can allow others outside your immediate area to access your  
network.  
Unlike wired network data, your wireless data transmissions extend beyond your walls and  
can be received by anyone with a compatible adapter. For this reason, use the security  
features of your wireless equipment. The Verizon 4G LTE Router provides highly effective  
security features, which are covered in detail in this chapter. Deploy the security features  
appropriate to your needs.  
Each router is preconfigured for WPA-PSK/WPA2-PSK mixed mode, and comes with a  
unique SSID and passphrase for each router.  
Here are several ways you can enhance the security of your wireless network:  
Restrict access based on MAC address. You can allow only trusted computers to  
connect so that unknown computers cannot wirelessly connect to the router. Restricting  
access by MAC address adds an obstacle against unwanted access to your network, but  
the data broadcast over the wireless link is fully exposed.  
Turn off the broadcast of the wireless network name (SSID). If you disable broadcast  
of the SSID, only devices that have the correct SSID can connect. This approach nullifies  
wireless network “discovery” feature of some products, such as Windows XP, but the data  
is still exposed.  
Wi-Fi Settings  
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WEP. Wired Equivalent Privacy (WEP) data encryption provides data security. WEP  
Shared Key authentication and WEP data encryption block all but the most determined  
eavesdropper. This data encryption mode is superseded by WPA-PSK and WPA2-PSK.  
WPA-PSK (TKIP), WPA2-PSK (AES). Wi-Fi Protected Access (WPA) using a pre-shared  
key to authenticate and generate the initial data encryption keys. The strong  
authentication along with dynamic per frame rekeying of WPA makes it almost impossible  
to compromise.  
Manually Configure Your Wireless Settings  
Note: If you use a wireless computer to change the wireless network name  
(SSID) or wireless security, you are disconnected when you click  
Apply. To avoid this occurrence, connect your computer directly to  
the router with an Ethernet cable while you make changes.  
To view or manually configure the wireless settings:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Wi-Fi Settings > Wi-Fi Profile.  
The following screen displays:  
Wi-Fi Settings  
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The settings for this screen are explained in the following table:  
Settings  
Description  
Wireless  
Network  
Name (SSID)  
The SSID is also known as the wireless network name. Enter a  
32-character (maximum) name in this field. This field is  
case-sensitive.  
When more than one wireless network exists, SSIDs provide a means  
for separating the traffic. To join a network, a wireless computer or  
device must use the SSID.  
Region  
The location where the router is used.  
Channel  
The wireless channel used by the gateway. The default is Auto.  
Do not change the channel unless you experience interference (as  
indicated by lost connections or slow data transfers). If this  
interference happens, you might need to try different channels to see  
which works best.  
Mode  
None  
The default is Up to 145 Mbps.  
Security  
Options  
Use this setting to establish wireless connectivity before  
implementing wireless security. Verizon recommends that you  
implement wireless security.  
WEP  
Use encryption keys and data encryption for data security. You can  
select 64-bit or 128-bit encryption. See Configure WEP on page 35.  
WPA-PSK (TKIP)  
WPA2-PSK (AES)  
Allow only computers configured with WPA to connect to the router.  
Allow only computers configured with WPA2 to connect to the router.  
WPA-PSK (TKIP) +  
WPA2-PSK (AES)  
Allow computers configured with either WPA-PSK or WPA2-PSK  
security to connect to the router. See Configure WPA, WPA2, or WPA  
Passphrase  
Use this network key to connect wirelessly to the router.  
3. Select the region in which the router operates.  
4. For initial configuration and test, leave the other settings unchanged.  
5. To save your changes, click Apply.  
6. Set up and test your wireless devices and computers to make sure that they can connect  
wirelessly.  
Set up your wireless computers with the same SSID and wireless security settings as  
your router. Check that they have a wireless link and are able to obtain an IP address by  
DHCP from the router. When interference occurs, adjust the channel.  
If your wireless devices and computers do not connect wirelessly, check the following:  
Is your wireless device or computer connected to your network or another wireless  
network in your area? Some wireless devices automatically connect to the first open  
network (without wireless security) that they discover.  
Wi-Fi Settings  
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Does your wireless device or computer appear on the Attached Devices screen (see  
Attached Devices on page 52)? If it does, it is connected to the network.  
If you are not sure what the network name (SSID) or password is, look on the label on  
the side of your router (see Router Label on page 15).  
Configure WPA, WPA2, or WPA + WPA2  
Both WPA and WPA2 provide strong data security. WPA with TKIP is a software  
implementation that can be used on Windows systems with Service Pack 2 or later; WPA2  
with AES is a hardware implementation; see your device documentation before implementing  
it. Consult the product documentation for your wireless adapter for instructions for configuring  
WPA settings.  
Push 'N' Connect (WPS) implements WPA/WPA2 wireless security on the router and your  
wireless computer or device at the same time. The wireless computer or device must be  
compatible with WPS.  
Note: If you use a wireless computer to configure wireless security  
settings, you are disconnected when you click Apply. If you are  
disconnected, reconfigure your wireless computer to match the new  
settings, or access the router from a wired computer to make further  
changes.  
To configure WPA or WPA2 in the router:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Wi-Fi Settings > Wi-Fi Profile.  
3. On the Wi-Fi Profile screen in the Security Options section, select the radio button for the  
WPA or WPA2 option of your choice.  
4. For WPA-PSK or WPA2-PSK, enter the passphrase.  
5. To save your settings, click Apply.  
Wi-Fi Settings  
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Configure WEP  
WEP encryption is not as strong as WPA and WPA2 encryption. But to use the Wi-Fi  
repeating function of the router (see Wi-Fi Repeating Function on page 65), WEP encryption  
is required.  
Note: If you use a wireless computer to configure wireless security  
settings, you are disconnected when you click Apply. Reconfigure  
your wireless computer to match the new settings, or access the  
router from a wired computer to make further changes.  
To configure WEP data encryption:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Wi-Fi Settings > Wi-Fi Profile.  
3. On the Wi-Fi Profile screen in the Security Options section, select the WEP (Wired  
Equivalent Privacy) radio button:  
4. Select the Authentication Type setting: Automatic, Open System, or Shared Key. The  
default is Open System.  
Wi-Fi Settings  
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Note: The authentication is separate from the data encryption. You can  
select authentication that requires a shared key but still leaves data  
transmissions unencrypted. Security is stronger if you use both the  
Shared Key and WEP encryption settings.  
5. Select the Encryption Strength setting:  
64-bit. Enter 10 hexadecimal digits (any combination of 0–9, a–f, or A–F).  
128-bit. Enter 26 hexadecimal digits (any combination of 0–9, a–f, or A–F).  
6. Enter the encryption keys. You can manually or automatically program the four data  
encryption keys. These values must be identical on all computers and access points in your  
network:  
Passphrase. To use a passphrase to generate the keys, enter a passphrase, and  
click Generate. This procedure automatically creates the keys. Wireless stations  
must use the passphrase or keys to access the router.  
Note: Not all wireless adapters support passphrase key generation.  
Key 1Key4. These values are not case-sensitive. You can manually enter the four  
data encryption keys. These values must be identical on all computers and access  
points in your network. Enter 10 hexadecimal digits (any combination of 09, af, or  
AF).  
7. Select which of the four keys is the default.  
Data transmissions are always encrypted using the default key. The other keys can be  
used only to decrypt received data. The four entries are disabled when WPA-PSK or WPA  
authentication is selected.  
8. Click Apply to save your settings.  
Use Push 'N' Connect (WPS) to Configure Your Wireless  
Network  
To use Push 'N' Connect, your wireless computers or devices must support Wi-Fi Protected  
Setup (WPS). Compatible equipment usually has the  
WPS symbol on it. WPS can  
configure the network name (SSID) and set up WPA/WPA2 wireless security for the router  
and the wireless computer or device at the same time.  
WPS considerations:  
The Push 'N' Connect feature is based on the WPS standard. All other Wi-Fi-certified and  
WPS-capable products should be compatible with products that implement Push 'N'  
Connect.  
Wi-Fi Settings  
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If your wireless network includes a combination of WPS-capable devices and  
non-WPS-capable devices, Verizon suggests that you set up your wireless network and  
security settings manually first, and use WPS only for adding WPS-capable devices.  
WPS Button  
Any wireless computer or wireless adapter that connects to the router wirelessly is a client.  
The client must support a WPS button, and must have a WPS configuration utility.  
To use the router WPS button to add a WPS client:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. On the main menu, select Wi-Fi Settings > Add WPS Client. The following screen  
displays:  
3. Click Next. The following screen displays:  
By default, the Push Button (recommended) radio button is selected.  
4. Either click the onscreen button (  
) or press the WPS button on the front of the router.  
The router tries to communicate with the client (the computer that wants to join the  
network) for 2 minutes.  
5. Go to the client wireless computer, and run a WPS configuration utility. Follow the utility’s  
instructions to click a WPS button.  
6. Go back to the router screen to check for a message.  
Wi-Fi Settings  
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The router WPS screen displays a message confirming that the client was added to the  
wireless network. The router generates an SSID and implements WPA/WPA2 wireless  
security. The router keeps these wireless settings unless you change them, or you clear  
the Keep Existing Wi-Fi Settings check box in the Advanced Wi-Fi Settings screen (see  
7. Note the new SSID and WPA/WPA2 password for the wireless network. You can view these  
settings in the Wi-Fi Settings screen. See Manually Configure Your Wireless Settings on  
To access the Internet from any computer connected to your router, launch a browser. You  
should see the router’s Internet Port LED blink, indicating communication to the ISP.  
Note: If no WPS-capable client devices are located during the 2-minute  
time frame, the SSID does not change, and no security is set up.  
WPS PIN Entry  
Any wireless computer or device that connects to the router wirelessly is a client. The client  
must support a WPS PIN, and must have a WPS configuration utility.  
The first time you add a WPS client, make sure that the Keep Existing Wi-Fi Settings check  
box on the Advanced Wi-Fi Settings screen is cleared (see Advanced Wi-Fi Settings on  
page 61). This setting is the default setting for the router and allows it to generate the SSID  
and WPA/WPA2 security settings when it implements WPS. After WPS is implemented, the  
router automatically selects this check box so that your SSID and wireless security settings  
stay the same if other WPS devices are added later.  
To use a PIN to add a WPS client:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. On the main menu, select Wi-Fi Settings > Add WPS Client. The following screen  
displays:  
Wi-Fi Settings  
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3. Click Next and select the PIN Number radio button. The following screen displays.  
4. Go to the client wireless computer. Run a WPS configuration utility. Follow the utility’s  
instructions to generate a PIN. Take note of the client PIN.  
5. In the router Add WPS Client screen, enter the client PIN number and click Next.  
The router tries to communicate with the client for 4 minutes. If no WPS clients  
connect during this time, the router wireless settings do not change.  
The router WPS screen confirms that the client was added to the wireless network.  
The router generates an SSID and implements WPA/WPA2 wireless security.  
6. Note the new SSID and WPA/WPA2 password for the wireless network. You can view these  
settings in the Wi-Fi Settings screen. See Manually Configure Your Wireless Settings on  
To access the Internet from any computer connected to your router, launch an Internet  
browser. You should see the router’s Internet Port LED blink.  
Add Wireless Computers That Do Not Support WPS  
If you set up your network with WPS, and now you want to add a computer that does not  
support WPS, you must manually configure that computer. For information about how to view  
the wireless settings for the router, see Manually Configure Your Wireless Settings on  
Because WPA randomly creates the SSID and WPA/WPA2 keys, they might be difficult to  
type or remember (that is one reason why the network is so secure). You can change the  
wireless settings so that they are easier for you to remember. When you do that, you have to  
set up the WPS-compatible computers again.  
Note: When you make these changes, all wireless computers and devices  
disconnect from network. You then have to set them up with the new  
wireless settings.  
To change wireless settings for the network:  
1. Use an Ethernet cable to connect a computer to the router. That way you do not get  
disconnected when you change the wireless settings.  
Wi-Fi Settings  
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2. Log in to the router and select Wi-Fi Settings (see Manually Configure Your Wireless  
3. Make the following changes:  
Change the wireless network name (SSID) to a meaningful name.  
On the WPA/PSK + WPA2/PSK screen, select a passphrase.  
Make sure that the Keep Existing Wi-Fi Settings check box is selected in the  
Advanced Wi-Fi Settings screen so that your new settings are not erased if you use  
WPS.  
4. Click Apply so that your changes take effect. Write down your settings.  
All existing wireless clients are disassociated and disconnected from the router.  
5. For the non-WPS devices that you want to connect, open the networking utility and follow  
the utility’s instructions to enter the security settings that you selected in Step 3 (the SSID,  
WPA/PSK + WPA2/PSK security method, and passphrase).  
6. For the WPS devices that you want to connect, follow the procedure WPS Button on  
The settings that you configured in Step 3 are broadcast to the WPS devices so that they  
can connect to the router.  
Wi-Fi Settings  
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3.  
Content Filtering  
3
The router provides various options for blocking Internet-based content and communications  
services. With its content filtering feature, the router prevents objectionable content from  
reaching your computers. You can control access to Internet content by screening for keywords  
within web addresses. Content filtering options include:  
Keyword blocking of HTTP traffic.  
Outbound service blocking. Limits access from your LAN to Internet locations or services  
that you specify as off-limits.  
Denial of service (DoS) protection. Detects and thwarts DoS attacks such as Ping of  
Death, SYN flood, LAND attack, and IP spoofing.  
Blocking unwanted traffic from the Internet to your LAN.  
The router allows you to restrict access to Internet content based on web addresses and web  
address keywords. The following sections describe how to use the basic firewall features of the  
router to protect your network.  
Note: For information about the advanced content filtering features port  
forwarding and port triggering, see Port Forwarding/Port Triggering  
Note: To access online help, click the online help button ( ).  
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Block Sites  
To block sites:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Content Filtering > Block Sites.  
The following screen displays:  
3. To enable keyword blocking, select one of the following:  
Per Schedule. Turn on keyword blocking according to the settings on the Schedule  
screen. See Schedule on page 44.  
Always. Turn on keyword blocking all the time, independent of the setting in the  
Schedule screen.  
4. Enter the keyword or domain you want to block in the keyword field, click Add Keyword and  
click Apply.  
Some examples of keyword applications are shown in the following table.  
Keyword  
XXX  
Result  
Block the URL http://www.badstuf.com/xxx.html.  
Only websites with other domain suffixes (such as .edu or .gov) can be viewed.  
Block all Internet browsing access.  
.com  
. (a period)  
Up to 32 entries are supported in the keyword list.  
Content Filtering  
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5. To delete a keyword or domain, select it from the list, click Delete Keyword and click Apply.  
6. To specify a trusted user, enter that computer’s IP address in the Trusted IP Address field  
and click Apply.  
You can specify one trusted user, which is a computer that is exempt from blocking and  
logging. Since the trusted user is identified by an IP address, you should configure that  
computer with a fixed IP address.  
7. Click Apply to save your settings.  
Block Services  
To block services:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Content Filtering > Block Services.  
3. Select one of the following:  
Per Schedule. Turn on service blocking according to the settings in the Schedule  
screen. See Schedule on page 44.  
Always. Turn on service blocking all the time, independent of the Schedule screen.  
4. Click Add, and the following screen displays:  
Content Filtering  
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5. Either select a service from the Service Type drop-down list, or select User Defined and use  
the Service/Type User Defined field to create a custom service.  
6. Click Add to create the service, and it is listed in the Service Table on the Block Services  
screen.  
7. Click Apply to save your settings.  
Schedule  
The router uses Network Time Protocol (NTP) to obtain the current time and date from one of  
several network time servers on the Internet.  
Schedule Content Filtering  
If you enabled keyword or service blocking in the Block Sites or Block Services screens, you  
can set up a schedule for when blocking occurs or when access is not restricted.  
To schedule content filtering:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Content Filtering > Schedule.  
The following screen displays:  
3. To block Internet keywords and services based on a schedule, select Every Day, or select  
one or more days. If you want to limit access completely for the selected days, select All  
Content Filtering  
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Day. Otherwise, to limit access during certain times for the selected days, fill in the Start  
Blocking and End Blocking fields.  
4. Enter the values in 24-hour time format. For example, 10:30 a.m. would be 10 hours and 30  
minutes, and 10:30 p.m. would be 22 hours and 30 minutes. If you set the start time after the  
end time, the schedule will be effective through midnight the next day.  
5. Click Apply to save your changes.  
Localize Your Time Zone  
To localize the time for your log entries, you must specify your time zone.  
To specify your time zone:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Content Filtering > Schedule.  
The following screen displays:  
3. Select your time zone. This setting is used for the blocking schedule according to your local  
time zone and for time-stamping log entries.  
If your time zone uses daylight saving time, select the Automatically adjust for daylight  
savings time check box.  
4. Click Apply to save your settings.  
Content Filtering  
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Email  
Set up the router so that you can receive logs and alerts by email.  
To receive alerts and logs by email:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Content Filtering > E-mail.  
3. Select the Turn E-mail Notification On check box.  
4. Fill in the fields to send alerts and logs through email.  
Your Outgoing Mail Server. Enter the name or IP address of the outgoing SMTP  
mail server of your ISP (such as mail.myISP.com).  
Send to This E-mail Address. Enter the email address where you want to send the  
alerts and logs. Use a full email address, such as ChrisXY@myISP.com.  
My mail server requires authentication. Select this check box if you need to log in  
to your SMTP server to send email. If you select this feature, you must enter the user  
name and password for the mail server.  
Tip: If you cannot remember this information, check the settings in your email  
program.  
5. Specify when you want the alerts and logs sent:  
Send alert immediately. Select this check box if you would like immediate  
notification of a significant security event, such as a known attack, port scan, or  
attempted access to a blocked site.  
Send logs according to this schedule. Specifies how often to send the logs:  
Hourly, Daily, Weekly, or When Full.  
Content Filtering  
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-
-
Day for sending log. Specifies which day of the week to send the log. Relevant when  
the log is sent weekly.  
Time for sending log. Specifies the time of day to send the log. Relevant when the  
log is sent daily or weekly.  
If the Weekly, Daily, or Hourly option is selected and the log fills up before the specified  
period, the log is automatically emailed to the specified email address. After the log is  
sent, it is cleared from the router’s memory. If the router cannot email the log file, the log  
buffer might fill up. In this case, the router overwrites the log and discards its contents.  
6. Click Apply so that your changes take effect.  
Content Filtering  
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4.  
Maintenance  
4
This chapter describes how to perform network management tasks with your Verizon 4G LTE  
Router.  
Note: To access online help, click the online help button ( ).  
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Router Status  
Use the Router Status screen to view the status of the router, show statistics, or view the  
connection status.  
To view the router status:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Maintenance > Router Status.  
The following screen displays:  
Maintenance  
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The following information is displayed:  
Active Connection. The selected broadband connection (for example, 4G LTE  
Broadband or WAN Ethernet).  
Account Name. The model of the router.  
Firmware Version. This field displays the router firmware version.  
-
-
MAC Address. The MAC address used by the router’s WAN port.  
IP Address. The IP address used by the modem. If no address is shown, the  
router cannot connect to the Internet.  
-
-
-
-
Network Type. DHCP Client.  
IP Subnet Mask. The IP subnet mask used by the router’s Internet port.  
Gateway IP Address. The IP address used by the router.  
Domain Name Server. The DNS server IP address used by the router. This  
address is obtained dynamically from the ISP.  
-
-
-
-
-
-
-
-
-
-
Modem Identity. The modem in use.  
Modem SW version. The software version of the modem.  
Modem driver version. The driver version of the modem.  
IMSI. International Mobile Subscriber Identity. The SIM card identity.  
MDN. Mobile Directory Number.  
UICC. Universal Integrated Circuit Card number.  
Access Number. Service provider access number.  
IMEI. International Mobile Equipment Identity. The unique identity of the modem.  
Operator. The ISP for the broadband wireless network.  
Network mode. The mode of the current network the modem is connected to.  
This value is dependent on coverage and distance from the cell site.  
-
Network band. Current network band.  
LAN Port. See LAN Setup on page 74.  
-
-
-
MAC Address. The Ethernet MAC address used by the router’s LAN port.  
IP Address. The LAN port IP address. The default is 192.168.0.1.  
DHCP. If Off, the router does not assign IP addresses to computers on the LAN. If  
On, the router assigns IP addresses to computers on the LAN.  
-
IP Subnet Mask. The LAN port IP subnet mask. The default is 255.255.255.0.  
-
-
-
-
Name (SSID). The service set ID, also known as the wireless network name.  
Region. The country where the unit is set up for use.  
Channel. The current channel, which determines the operating frequency.  
Wi-Fi AP. Indicates if the access point feature is disabled or not. If not enabled,  
the Wi-Fi LED on the front panel is off.  
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Broadcast Name. Indicates if the router is configured to broadcast its SSID.  
3. Click the Show Statistics button on the Router Status screen to display router usage  
statistics:  
The following information is displayed for each port:  
Status. The link status. LAN2, LAN3, and LAN4 are guest networks.  
TxPkts. The number of packets transmitted on this port since reset or manual clear.  
RxPkts. The number of packets received on this port since reset or manual clear.  
Collisions. The number of collisions on this port since reset or manual clear.  
Tx B/s. The average egress line utilization for this port.  
Rx B/s. The average ingress line utilization for this port.  
Up Time. The time elapsed since the last power cycle or reset.  
You can also set the interval that the router uses to poll these statistics.  
4. Click the Connection Status button on the Router Status screen to display the status of the  
Internet connection:  
The following information is displayed for each Internet connection mode:  
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Mobile Broadband Status.  
-
Connection Status. The status of the Internet connection.  
No SIM card detected. No SIM card has been detected in the router.  
Detecting Modem. The router is detecting the modem.  
Negotiating. The modem is negotiating with the network.  
Attaching to Network. The modem is connecting to the network.  
Scanning. The modem is scanning for broadband wireless networks in your  
area.  
Connected. The router is connected to the Internet.  
-
-
Received Signal Quality (in dBm). Modem radio reception. A small, negative  
number indicates good signal quality.  
Bytes Transmitted. The number of bytes transmitted in the current connection  
session.  
-
-
-
-
Bytes Received. The number of bytes received in the current connection session.  
Tx B/s. The transmission rate.  
Rx B/s. The receiving rate.  
System Uptime. Time elapsed since the last reboot.  
Connection Status.  
-
-
-
-
-
-
-
IP Address. The unique public address provided to the router by the wireless  
mobile network.  
Subnet Mask. The subnet mask address provided to the router by the wireless  
mobile network.  
Default Gateway. The IP address of the default gateway located within the  
wireless mobile network.  
DHCP Server. The IP address of the DHCP server located within the wireless  
mobile network.  
DNS Server. The IP address of the Domain Name Server located within the  
wireless mobile network.  
Lease Obtained. A time notification of the router was provided with its unique  
public IP address.  
Lease Expires. When the unique public IP address is due to expire. The router  
automatically attempts to obtain a new lease at time of expiry.  
Attached Devices  
The Attached Devices screen shows all IP devices that the router discovered on the local  
network.  
To view the attached devices:  
1. Log in to the router as described in Log In to Your Router on page 17.  
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2. From the main menu, select Maintenance > Attached Devices.  
For each device, the table shows the IP address, device name if available, and the  
Ethernet MAC address. If the router is rebooted, this data is lost until the router  
rediscovers the devices. To force the router to look again for attached devices, click the  
Refresh button.  
Back Up Settings  
The configuration settings of the router are stored in a configuration file in the router. This file  
can be backed up to your computer, restored, or reverted to the factory default settings.  
Back Up the Configuration to a File  
To back up the configuration to a file:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Maintenance > Backup Settings.  
3. Click Save to save a copy of the current settings. Store the .cfg file on a computer on your  
network.  
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Restore the Configuration from a File  
To restore the configuration:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Maintenance > Backup Settings.  
3. Enter the full path to the file on your network, or click Browse to locate the file.  
4. When you have located the .cfg file, click Restore to upload the file to the router. The router  
reboots.  
Erase the Configuration  
You can use this feature to erase the router’s configuration settings and restore the factory  
default settings.  
To erase the configuration:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Maintenance > Backup Settings.  
3. Click Erase. The router reboots.  
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After an erase procedure, the router password is password, the LAN IP address is  
192.168.0.1, and the router DHCP client is enabled. Also, the SSID and passphrase of the  
Wi-Fi link are restored to the unique factory settings. See Router Label on page 15. For  
the factory default settings, see Factory Default Settings on page 109.  
Note: To restore the factory default settings when you do not know the  
login password or IP address, press the Restore Factory Settings  
button on the side of the router for 6 seconds.  
Set Password  
For security reasons, the router has its own user name and password. Also, after a period of  
inactivity, the login automatically disconnects. The user name and password are not the  
same as a user name or password you might use to log in to your Internet connection.  
Verizon recommends that you change this password to a more secure password. The ideal  
password should contain no dictionary words from any language, and should be a mixture of  
both uppercase and lowercase letters, numbers, and symbols. Your password can be up to  
30 characters.  
Change the Built-In Password  
Note: If you changed the password and do not remember what it is, you  
can reset the router to its factory default settings. See Restore the  
To change the built-in password:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Maintenance > Set Password.  
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3. To change the password, first enter the old password and then enter the new password  
twice.  
4. Click Apply to save your changes.  
Note: After changing the password, you must log in again to continue the  
configuration. If you have backed up the router settings previously,  
you should do a new backup so that the saved settings file includes  
the new password.  
Change the Administrator Login Time-Out  
For security, the administrator login to the router configuration times out after a period of  
inactivity. To change the login time-out period:  
1. In the Set Password screen, type a number in the Administrator login times out field.  
The suggested default value is 60 minutes.  
2. Click Apply to save your changes, or click Cancel to keep the current period.  
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Diagnostics  
The router has a diagnostics feature that helps you troubleshoot a network connection issue.  
To use diagnostics:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Maintenance > Diagnostics.  
You can perform the following tests and actions:  
Ping. Ping an IP address.  
Lookup. A Domain Name Server (DNS) converts the Internet name such as  
www.netgear.com to an IP address. If you need the IP address of a server on the  
Internet, you can do a DNS lookup to find the IP address.  
Display. View the internal routing table. Typically, this information is used by technical  
support.  
Reboot. Shut down and restart the router. If you reboot the router, you lose your  
connection. To access the router, you have to log in again after it has finished  
rebooting.  
Save. Save diagnostic information.  
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Logs  
The router logs security-related events such as denied incoming service requests, hacker  
probes, and administrator logins. If you enabled content filtering in the Block Sites screen, the  
Logs screen can show you when someone on your network tries to access a blocked site.  
To view, send, or clear the logs:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Maintenance > Logs.  
Note: You can enable email notification to receive these logs in an email  
message. See Email on page 46.  
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5.  
Advanced  
5
WARNING:  
Setting features that are described in this chapter requires  
advanced network knowledge and experience.  
This chapter describes how to configure the advanced features of your Verizon 4G LTE Router.  
Broadband Settings are described in Broadband Settings on page 19.  
Note: To access online help, click the online help button ( ).  
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Access Control  
Use access control to allow or block access to your network by computers and electronic  
devices. When a device is blocked, it is able to get an IP address from your router, but it is not  
able to communicate with other devices, nor is it able to connect to the Internet.  
To set up access control:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Advanced > Access Control.  
The following settings are available:  
a. To enable access control, select the Turn on Access Control check box.  
Selecting this check box lets you control access to your network by computers and  
electronic devices. You have to select this check box before you can specify an  
access rule and use the Allow and Block buttons. When this check box is cleared, all  
devices are allowed to connect, even if a device is in the blocked list.  
b. Select the Access Rule radio button for the access rule that you want to apply to  
new devices that are attempting to connect to your network.  
The access rule does not affect previously blocked or allowed devices. It applies only  
to devices joining your network in the future, after you apply these settings. By default,  
the Allow all new devices to connect radio button is selected so that when you or your  
family buys a new device, the device is able to access your network without the need  
for you to configure its MAC address in this screen.  
Verizon recommends that you keep this option selected. If you change this setting to  
the Block all new devices from connecting radio button, your new device is not able to  
access your network until you add its MAC address to the allowed list. For example, if  
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a new computer has both wireless and Ethernet network connections, each  
connection has its own MAC address, and you need to add both MAC addresses to  
the allowed list.  
c. To allow or block access for a specific device, select the check box of the specific  
device and then click the Allow or Block radio button to change its status.  
3. Click Apply to save your settings.  
Advanced Wi-Fi Settings  
WARNING:  
The Wi-Fi router is already configured with the optimum settings.  
Do not alter these settings unless directed by Verizon support.  
Incorrect settings disable the Wi-Fi router.  
To change the advanced Wi-Fi settings:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Advanced > Wi-Fi Settings.  
The following settings are available:  
Advanced Wi-Fi Settings. See Wireless Station Access Control on page 62.  
-
Enable Wi-Fi Router Radio. Selected by default, this setting enables the wireless  
radio, which allows the router to work as a wireless access point. Turning off the  
wireless radio can be helpful for configuration, network tuning, or troubleshooting.  
-
Enable SSID Broadcast. By default, the router is set to broadcast its wireless  
network name (SSID). See Wireless Station Access Control on page 62.  
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Fragmentation Length, CTS/RTS Threshold, and Preamble Mode. These  
settings should be left at their default values.  
-
-
Router’s PIN. The PIN number used for Push 'N' Connect.  
Disable Router’s PIN. By default, this check box is cleared. When the check box  
is selected, this setting allows the WPS clients to discover the router’s PIN.  
-
Keep Existing Wi-Fi Settings. By default, this check box is cleared. When the  
check box is selected, this setting allows the router to automatically generate the  
SSID and WPA/WPA2 security settings when it implements WPS. After WPS is  
implemented, the router automatically selects the Keep Existing Wi-Fi Settings  
check box so that your SSID and wireless security settings remain the same if  
other WPS-enabled devices are added later.  
Wi-Fi Card Access List. See Restrict Access by MAC Address on page 63.  
Wireless Station Access Control  
By default, any wireless computer configured with the correct SSID and wireless security  
settings is allowed access to your wireless network. You can use wireless access point  
settings in the Advanced Wi-Fi Settings screen to further restrict wireless access to your  
network:  
Turn off wireless connectivity completely.  
You can completely turn off the wireless portion of the router. For example, if you use your  
notebook computer to connect wirelessly to your router, and you take a business trip, you  
can turn off the wireless portion of the router while you are traveling. Other members of  
your household who use computers connected to the router with Ethernet cables can still  
use the router. To make this change, clear the Enable Wi-Fi Router Radio check box in  
the Advanced Wi-Fi Settings screen and click Apply.  
Hide your wireless network name (SSID).  
By default, the router is set to broadcast its wireless network name (SSID). You can  
restrict wireless access to your network by not broadcasting the wireless network name  
(SSID). To make this change, clear the Enable SSID Broadcast check box on the  
Advanced Wi-Fi Settings screen and click Apply. Wireless devices do not see your  
router. You must configure your wireless devices to match the wireless network name  
(SSID) of the router.  
Note: The SSID of any wireless access adapters must match the SSID you  
configure in the router. If they do not match, you do not get a  
wireless connection to the router.  
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Restrict Access by MAC Address  
For increased security, you can restrict access to the wireless network to allow only specific  
computers based on their MAC addresses. You can restrict access to only trusted computers  
so that unknown computers cannot connect wirelessly to the Verizon 4G LTE Router. MAC  
address filtering adds an obstacle against unwanted access to your network, but the data  
broadcast over the Wi-Fi link is fully exposed.  
Note: If you configure the router from a wireless computer, add your  
computer’s MAC address to the access control list. Otherwise you  
lose your wireless connection when you click Apply. You must then  
access the router from a wired computer, or from a wireless  
computer that is on the access control list, to make any further  
changes.  
To restrict access based on MAC addresses:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Advanced > Wi-Fi Settings and click the Set Up Access List  
button. The following screen displays:  
3. To enable access control, select the Turn Access Control On check box. Otherwise,  
access control is disabled by default so that any computer configured with the correct SSID  
can connect.  
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4. To add specific wireless devices and computers to the access list, click the Add button. The  
following screen displays:  
5. You can add devices to the list using either of the following methods:  
If the computer is in the Available Wi-Fi Cards table, select its radio button to capture  
its MAC address.  
Use the Wireless Card Entry fields to enter the MAC address of the device that is to  
be added. The MAC address can usually be found on the bottom of the wireless  
device.  
If no device name appears when you enter the MAC address, you can type a  
descriptive name for the computer that you are adding.  
6. Click Apply to save these settings. Now, only devices on this list are allowed to connect  
wirelessly to the router.  
Note: You can also restrict access using the Access Control screen. See  
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Wi-Fi Repeating Function  
The following restrictions apply when you are using the Wi-Fi repeating function:  
The Wi-Fi security options WPA-PSK (TKIP), WPA2-PSK (AES), and WPA-PSK (TKIP) +  
WPA2-PSK (AES) are not available when you enable the Wi-Fi repeating function. See  
The Wi-Fi repeating function cannot be used with Auto Channel. See Manually Configure  
To configure the Wi-Fi repeating function:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Advanced > Wi-Fi Repeating Function.  
3. To use either bridge mode or repeater mode, select Enable Wi-Fi Repeating Function.  
4. Select the mode you want for your environment:  
Wi-Fi Repeater. In this mode, the MBR1515LVW communicates only with another  
Base Station–mode wireless station. You must enter the MAC address (physical  
address) of the other Base Station–mode wireless station in the field provided. WEP /  
WPA-PSK [TKIP] can (and should) be used to protect this communication.  
Wi-Fi Base Station. Select this option only if this MBR1515LVW is the master for a  
group of Repeater-mode wireless stations. The other Repeater-mode wireless  
stations must be set to Wi-Fi Repeater-mode, using this MBR1515LVW’s MAC  
address. They then send all traffic to this master, rather than communicating directly  
with each other. WEP can (and should) be used to protect this traffic. If this option is  
selected, you must enter the MAC addresses of the other access points in the fields  
provided.  
5. Click Apply to save your settings.  
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Port Forwarding/Port Triggering  
By default, the router blocks inbound traffic from the Internet to your computers except for  
replies to your outbound traffic. Create exceptions to this rule for these purposes:  
To allow remote computers on the Internet to access a server on your local network.  
To allow certain applications and games to work correctly when your router does not  
recognize their replies.  
Your router provides two features for creating these exceptions: port forwarding and port  
triggering. The next sections provide background information to help you understand how  
port forwarding and port triggering work, and the differences between the two.  
Remote Computer Access Basics  
When a computer on your network accesses a computer on the Internet, your computer  
sends your router a message containing the source and destination address and process  
information. Before forwarding your message to the remote computer, your router has to  
modify the source information and create and track the communication session so that  
replies can be routed back to your computer.  
Here is an example of normal outbound traffic and the resulting inbound responses:  
1. You open a browser, and your operating system assigns port number 5678 to this  
browser session.  
2. You type http://www.example.com into the URL field, and your computer creates a web page  
request message with the following address and port information. The request message is  
sent to your router.  
Source address. The IP address of your computer.  
Source port number. 5678, which is the browser session.  
Destination address. The IP address of www.example.com, which your computer finds  
by asking a DNS server.  
Destination port number. 80, which is the standard port number for a web server  
process.  
3. Your router creates an entry in its internal session table describing this communication  
session between your computer and the web server at www.example.com. Before sending  
the web page request message to www.example.com, your router stores the original  
information and then modifies the source information in the request message, performing  
Network Address Translation (NAT):  
The source address is replaced with the public IP address of your router. This step is  
necessary because your computer uses a private IP address that is not globally  
unique and cannot be used on the Internet.  
The source port number is changed to a number that is chosen by the router, such as  
33333. This step is necessary because two computers could independently be using  
the same session number.  
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Your router then sends this request message through the Internet to the web server at  
www.example.com.  
4. The web server at www.example.com composes a return message with the requested web  
page data. The return message contains the following address and port information. The  
web server then sends this reply message to your router.  
Source address. The IP address of www.example.com.  
Source port number. 80, which is the standard port number for a web server process.  
Destination address. The public IP address of your router.  
Destination port number. 33333.  
5. Upon receiving the incoming message, your router checks its session table to determine  
whether an active session for port number 33333 exists. Finding an active session, the  
router then modifies the message to restore the original address information that is replaced  
by NAT. Your router sends this reply message to your computer, which displays the web  
page from www.example.com. The message now contains the following address and port  
information.  
Source address. The IP address of www.example.com.  
Source port number. 80, which is the standard port number for a web server process.  
Destination address. The IP address of your computer.  
Destination port number. 5678, which is the browser session that made the initial  
request.  
6. When you finish your browser session, your router eventually detects a period of inactivity in  
the communications. Your router then removes the session information from its session  
table, and incoming traffic is no longer accepted on port number 33333.  
Port Triggering to Open Incoming Ports  
In the preceding example, requests are sent to a remote computer by your router from a  
particular service port number, and replies from the remote computer to your router are  
directed to that port number. If the remote server sends a reply to a different port number,  
your router does not recognize it and discards it. However, some application servers (such as  
FTP and IRC servers) send replies to multiple port numbers. Using the port triggering  
function of your router, you can tell the router to open more incoming ports when a particular  
outgoing port originates a session.  
An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at  
destination port 6667. The IRC server not only responds to your originating source port, but  
also sends an “identify” message to your computer on port 113. Using port triggering, you can  
tell the router, “When you initiate a session with destination port 6667, you have to allow  
incoming traffic also on port 113 to reach the originating computer.” Using steps similar to the  
preceding example, the following sequence shows the effects of the port triggering rule you  
have defined:  
1. You open an IRC client program to start a chat session on your computer.  
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2. Your IRC client composes a request message to an IRC server using a destination port  
number of 6667, the standard port number for an IRC server process. Your computer then  
sends this request message to your router.  
3. Your router creates an entry in its internal session table describing this communication  
session between your computer and the IRC server. Your router stores the original  
information, performs Network Address Translation (NAT) on the source address and port,  
and sends this request message through the Internet to the IRC server.  
4. Noting your port triggering rule and having observed the destination port number of 6667,  
your router creates an additional session entry to send any incoming port 113 traffic to your  
computer.  
5. The IRC server sends a return message to your router using the NAT-assigned source port  
(as in the previous example, say port 33333) as the destination port. The IRC server also  
sends an identify message to your router with destination port 113.  
6. Upon receiving the incoming message to destination port 33333, your router checks its  
session table to determine whether an active session for port number 33333 exists. Finding  
an active session, the router restores the original address information that is replaced by  
NAT and sends this reply message to your computer.  
7. Upon receiving the incoming message to destination port 113, your router checks its session  
table and learns that an active session for port 113 exists and is associated with your  
computer. The router replaces the destination IP address of the message with the IP  
address of your computer and forwards the message to your computer.  
8. When you finish your chat session, your router eventually senses a period of inactivity in the  
communications. The router then removes the session information from its session table,  
and incoming traffic is no longer accepted on ports 33333 or 113.  
To configure port triggering, you need to know which inbound ports the application needs.  
Also, you need to know the number of the outbound port that triggers the opening of the  
inbound ports. You can usually determine this information by contacting the publisher of the  
application or user groups or newsgroups.  
Note: Only one computer at a time can use the triggered application.  
Port Forwarding to Permit External Host Communications  
In both of the preceding examples, your computer initiates an application session with a  
server computer on the Internet. However, you need to allow a client computer on the Internet  
to initiate a connection to a server computer on your network. Normally, your router ignores  
any inbound traffic that is not a response to your own outbound traffic. You can configure  
exceptions to this default rule by using the port forwarding feature.  
A typical application of port forwarding can be shown by reversing the client-server  
relationship from the previous web server example. In this case, a browser on a remote  
computer accesses a web server running on a computer in your local network. Using port  
forwarding, you can tell the router, “When you receive incoming traffic on port 80 (the  
standard port number for a web server process), forward it to the local computer at  
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192.168.1.123.” The following sequence shows the effects of the port forwarding rule you  
have defined:  
1. The user of a remote computer opens a browser and requests a web page from  
www.example.com, which resolves to the public IP address of your router. The remote  
computer composes a web page request message with the following destination  
information:  
Destination address. The IP address of www.example.com, which is the address of your  
router.  
Destination port number. 80, which is the standard port number for a web server  
process.  
The remote computer then sends this request message through the Internet to your  
router.  
2. Your router receives the request message and looks in its rules table for any rules covering  
the disposition of incoming port 80 traffic. Your port forwarding rule specifies that incoming  
port 80 traffic is forwarded to local IP address 192.168.1.123. Therefore, your router  
modifies the destination information in the request message:  
The destination address is replaced with 192.168.1.123.  
Your router then sends this request message to your local network.  
3. Your web server at 192.168.1.123 receives the request and composes a return message  
with the requested web page data. Your web server then sends this reply message to your  
router.  
4. Your router performs Network Address Translation (NAT) on the source IP address, and  
sends this request message through the Internet to the remote computer, which displays the  
web page from www.example.com.  
To configure port forwarding, you need to know which inbound ports the application needs.  
Usually you can determine this information by contacting the publisher of the application or  
the relevant user groups and news groups.  
How Port Forwarding Differs from Port Triggering  
The following points summarize the differences between port forwarding and port triggering:  
Port triggering can be used by any computer on your network, although only one  
computer can use it at a time.  
Port forwarding is configured for a single computer on your network.  
Port triggering requires specific outbound traffic to open the inbound ports, and the  
triggered ports are closed after a period of no activity.  
Port forwarding is always active and is never triggered.  
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Set Up Port Forwarding  
To set up port forwarding:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Advanced > Port Forwarding/Triggering.  
By default, the Port Forwarding radio button is selected.  
3. You can select a service or create a custom service.  
Select a service from the Service Name drop-down list, specify the computer’s IP  
address, and click Add.  
If you want to add a service that is not in the list, click the Add Custom Service  
button. Fill in the fields in the Add Custom Service screen and click Apply.  
The added service appears in the list.  
Set Up Port Triggering  
To set up port triggering:  
1. Log in to the router as described in Log In to Your Router on page 17.  
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2. From the main menu, select Advanced > Port Forwarding/Triggering. Then select the  
Port Triggering radio button to display the following screen:  
3. Click Add Service and fill in the fields in the Port Triggering - Services screen. Then click  
Apply.  
The added service appears in the list.  
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Miscellaneous  
To change broadband Internet connection settings, use the Broadband Settings screen, as  
To view or change the WAN setup:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Advanced > Miscellaneous.  
3. Specify the following settings:  
Disable Port Scans and DoS Protections. This check box is cleared so that the  
firewall protects your LAN against port scans and denial of service attacks. This check  
box should be selected only in special circumstances.  
Default DMZ Server. This feature is sometimes helpful when you are using some  
online games and videoconferencing. Be careful when using this feature because it  
makes the firewall security less effective. See Set Up a Default DMZ Server on  
Respond to Ping on Internet. If you want the router to respond to a ping from the  
Internet, select this check box. This feature should be used only as a diagnostic tool,  
since it allows your router to be discovered. Do not select this check box unless you  
have a specific reason to do so.  
MTU Size. Maximum transmit unit (MTU) value. For most Ethernet networks, this  
setting is 1500 bytes, or 1492 bytes for PPPoE connections, or 1436 bytes for PPTP  
connections.  
NAT Filtering. This parameter is set to Secured to provide a secure firewall to protect  
computers on the LAN from attacks from the Internet. The Open setting is less  
secure.  
Disable SIP ALG. Some VoIP applications do not work well with SIP ALG. Selecting  
this check box might help your VoIP devices create or accept a call through the router.  
4. Click Apply to save your changes.  
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Set Up a Default DMZ Server  
WARNING:  
For security reasons, you should avoid using the default DMZ  
server feature. When a computer is designated as the default DMZ  
server, it loses much of the protection of the firewall and is  
exposed to many exploits from the Internet. If compromised, the  
computer can be used to attack your network.  
The default DMZ server feature is helpful when you are using some online games and  
videoconferencing applications that are incompatible with NAT. The router is programmed to  
recognize some of these applications and to work correctly with them, but other applications  
might not function well. In some cases, one local computer can run the application correctly if  
that computer’s IP address is entered as the default DMZ server.  
Incoming traffic from the Internet is normally discarded by the router unless the traffic is a  
response to one of your local computers or a service that you have configured in the Port  
Forwarding/Port Triggering screen. Instead of discarding this traffic, you can have it  
forwarded to one computer on your network. This computer is called the default DMZ server.  
To assign a computer or server to be a default DMZ server:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Advanced > Miscellaneous.  
3. Select the Default DMZ Server check box.  
4. Type the IP address for that server.  
5. Click Apply to save your changes.  
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LAN Setup  
The LAN Setup screen allows configuration of LAN IP services such as DHCP and RIP.  
These features can be found under Advanced in the router main menu.  
The router is shipped preconfigured to use private IP addresses on the LAN side, and to act  
as a DHCP server. The router’s default LAN IP configuration is:  
LAN IP address. 192.168.0.1  
Subnet mask. 255.255.255.0  
These addresses are part of the Internet Engineering Task Force (IETF)–designated private  
address range for use in private networks, and should be suitable in most applications. If your  
network requires a different IP addressing scheme, you can make the changes in this screen.  
Tip: If you change the LAN IP address of the router while connected through  
the browser, you are disconnected, and so are others who are connected  
to the router. To connect to the router, you must open a new connection  
to the new IP address and log in again. Others using the router must  
restart their computers to connect to the router again.  
To view or change the LAN setup:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Advanced > LAN Setup.  
Note: The default DHCP and TCP/IP values work for most users.  
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3. Specify the following settings:  
Device Name. This value is the name of the router.  
LAN TCP/IP Setup.  
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IP Address. The LAN IP address of the router.  
IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP  
address, the IP subnet mask allows a device to know which other addresses are  
local to it, and which must be reached through a gateway or router.  
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RIP Direction. RIP (Routing Information Protocol, RFC1058 and RFC1389)  
allows a router to exchange routing information with other routers. The RIP  
Direction selection controls how the router sends and receives RIP packets. Both  
is the default.  
When set to Both or Out Only, the router broadcasts its routing table  
periodically.  
When set to Both or In Only, it incorporates the RIP information that it  
receives.  
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RIP Version. This setting controls the format and the broadcasting method of the  
RIP packets that the router sends. (It recognizes both formats when receiving.) By  
default, Disabled is selected.  
RIP-1 is universally supported. RIP-1 is probably adequate for most networks,  
unless you have an unusual network setup.  
RIP-2 carries more information. Both RIP-2B and RIP-2M send the routing  
data in RIP-2 format.  
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RIP-2B uses subnet broadcasting.  
RIP-2M uses multicasting.  
DHCP Server. For more information, see DHCP Settings on page 76.  
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Use Router as a DHCP Server. This check box is selected so that the router  
functions as a Dynamic Host Configuration Protocol (DHCP) server. See DHCP  
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Starting IP Address. Specify the start of the range for the pool of IP addresses in  
the same subnet as the router.  
Ending IP Address. Specify the end of the range for the pool of IP addresses in  
the same subnet as the router.  
Disable NAT/NAPT. Disable network address and port translation.  
Address Reservation. For more information, see Reserved IP Addresses on  
When you specify a reserved IP address for a computer on the LAN, that computer  
receives the same IP address each time it accesses the router’s DHCP server. Assign  
reserved IP addresses to servers that require permanent IP settings.  
4. Click Apply to save the changes.  
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DHCP Settings  
By default, the router functions as a Dynamic Host Configuration Protocol (DHCP) server,  
allowing it to assign IP, DNS server, and default gateway addresses to all computers  
connected to the router’s LAN. The assigned default gateway address is the LAN address of  
the router. IP addresses are assigned to the attached computers from a pool of addresses  
specified in this screen. Each pool address is tested before it is assigned to avoid duplicate  
addresses on the LAN.  
For most applications, the default DHCP and TCP/IP settings of the router are satisfactory.  
Use Router as DHCP Server  
If another device on your network is the DHCP server, or if you manually configure the  
network settings of all of your computers, clear the Use Router as DHCP Server check box  
on the LAN Setup screen. Otherwise, leave it selected.  
Specify the pool of IP addresses to be assigned by filling in the Starting IP Address and  
Ending IP Address fields. These addresses should be part of the same IP address subnet as  
the router’s LAN IP address. Using the default addressing scheme, you should define a range  
between 192.168.0.2 and 192.168.0.254, although you might want to save part of the range  
for devices with fixed addresses.  
The router delivers the following parameters to any LAN device that requests DHCP:  
An IP address from the range you have defined.  
Subnet mask.  
Gateway IP address is the router’s LAN IP address.  
Primary DNS server, if you entered a primary DNS address in the Broadband Settings  
screen; otherwise, the router’s LAN IP address.  
Secondary DNS server, if you entered a secondary DNS address in the Broadband  
Settings screen.  
WINS server (Windows Internet Naming Service server) determines the IP address  
associated with a particular Windows computer. A WINS server records and reports a list  
of names and IP address of Windows computers on its local network. If you connect to a  
remote network that contains a WINS server, enter the server’s IP address here. This  
procedure allows your computers to browse the network using the Network  
Neighborhood feature of Windows.  
Reserved IP Addresses  
When you specify a reserved IP address for a computer on the LAN, that computer always  
receives the same IP address each time it accesses the router’s DHCP server. Reserved IP  
addresses should be assigned to servers that require permanent IP settings.  
To reserve an IP address:  
1. Log in to the router as described in Log In to Your Router on page 17.  
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2. From the main menu, select Advanced > LAN Setup. Then under Address Reservation,  
click the Add button. The following screen displays:  
3. In the IP Address field, type the IP address to assign to the computer or server. Choose an  
IP address from the router’s LAN subnet, such as 192.168.0.x.  
4. Type the MAC address of the computer or server.  
Tip: If the computer is on your network, it is listed on the same screen for your  
convenience. Clicking the radio button for each entry in the attached  
device list fills in the fields automatically with the computer’s MAC  
address and name.  
5. Click Apply to enter the reserved address into the table.  
Note: The reserved address will not be assigned until the next time the  
computer contacts the router’s DHCP server. Reboot the computer  
or access its IP configuration and force a DHCP release and renew.  
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QoS Setup  
Quality of Service (QoS) is an advanced feature that can be used to prioritize some Internet  
applications and online gaming, and to minimize the impact when the bandwidth is busy.  
To set up QoS:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Advanced > QoS Setup.  
3. Specify the following settings:  
Enable WMM Wi-Fi multimedia settings. WMM (Wireless Multimedia) is a subset of  
the 802.11e standard. WMM allows wireless traffic to have a range of priorities  
depending on the kind of data. Time-dependent information, such as video or audio,  
has a higher priority than normal traffic. For WMM to function correctly, wireless  
clients must also support WMM.  
Turn Internet Access QoS On. If you enable QoS, the QoS function works to  
prioritize Internet access traffic. For the applications that exist in the drop-down list  
(for example, Online Gaming, Ethernet LAN Port, or a specified MAC address), you  
can modify the priority level by clicking the Edit button. You can also click the Delete  
button to erase the priority rule. Otherwise, you can define the priority policy for online  
gaming, an application, a LAN port, or the computer’s MAC address by clicking the  
Setup QoS rule button.  
Turn Bandwidth Control On. To set up the total maximum uplink bandwidth, select  
this check box.  
4. Click Apply to save the changes.  
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QoS Priority Rule List  
To set up a QoS priority rule:  
1. From the main menu, select Advanced > QoS Setup. Under the QoS Priority Rule List  
setting, click Setup QoS rule. The following screen displays:  
2. Select the radio button of the service you want to add to the QoS priority rules list, and click  
Apply.  
QoS Priority Rules  
To add QoS priority rules:  
From the QoS Priority Rule list screen, click Add Priority Rule. The priority categories  
described in the following sections are available:  
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For Applications or Online Gaming  
To set up the priority for an application or online gaming:  
1. Select Applications or On-line Gaming from the Priority Category list.  
2. Select the Internet application or game for which you want to set the priority from the  
relevant list.  
3. Select the priority level: Highest, High, Normal, or Low.  
4. You can also type the name in the QoS Policy field for this rule if you prefer.  
5. Click Apply.  
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For Ethernet LAN Ports  
To set up the priority for LAN port:  
1. Select Ethernet LAN Port from the Priority Category list.  
2. Select the LAN port for which you want to specify the priority level.  
3. Select the priority level: Highest, High, Normal, or Low.  
4. You can also type the name in the QoS Policy field for this rule if you prefer.  
5. Click Apply.  
For MAC Addresses  
To set up the priority for a specified computer identified by its MAC address:  
1. Select MAC Address from the Priority Category list.  
2. Click the Refresh button to update the list of computers already connected to the router.  
3. Select the entry’s radio button.  
4. Modify the information in the MAC Address and Device Name fields.  
5. Select the priority level: Highest, High, Normal, or Low.  
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6. You can also type the name in the QoS Policy field for this rule if you prefer.  
7. Click the Edit button.  
8. Click Apply.  
To add the priority for specified computer identified by its MAC address:  
1. Select MAC Address from the Priority Category list.  
2. Enter the MAC address for the computer for which you are specifying the priority rule.  
3. You can also type a name that is easy to remember in the Device Name fields.  
4. Select the priority level: Highest, High, Normal, or Low.  
5. You can also type a name in the QoS Policy field for this rule if you prefer.  
6. Click the Add button.  
7. Click Apply.  
Dynamic DNS  
If your network has a permanently assigned IP address, you can register a domain name and  
have that name linked with your IP address by public Domain Name Servers (DNS).  
However, if your Internet account uses a dynamically assigned IP address, you do not know  
in advance what your IP address is, and the address can change frequently. In this case, you  
can use a commercial Dynamic DNS service to register your domain to their IP address, and  
forward traffic directed at your domain to your frequently changing IP address.  
The router contains a client that can connect to a Dynamic DNS service provider. To use this  
feature, you must select a service provider and obtain an account with them. After you have  
configured your account information in the router and your ISP-assigned IP address  
changes, your router automatically contacts your Dynamic DNS service provider, logs in to  
your account, and registers your new IP address.  
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WARNING:  
If your ISP assigns a private WAN IP address such as 192.168.x.x  
or 10.x.x.x, the Dynamic DNS service does not work because  
private addresses are not routed on the Internet.  
To configure Dynamic DNS:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Advanced > Dynamic DNS.  
3. Access the website of one of the Dynamic DNS service providers whose URLs appear in  
the Service Provider drop-down list, and register for an account.  
For example, for dyndns.org, visit www.dyndns.org.  
4. Select the Use a Dynamic DNS Service check box.  
5. Select the URL of your Dynamic DNS service provider.  
6. Fill in the Host Name, User Name, and Password fields.  
The Dynamic DNS service provider might call the host name a domain name. If your URL  
is myName.dyndns.org, your host name is myName. The password can be a key for your  
Dynamic DNS account.  
7. Click Apply to save your configuration.  
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Static Routes  
Static routes provide more routing information to your router. Under normal circumstances,  
the router has adequate routing information after it has been configured for Internet access,  
and you do not need to configure more static routes. You have to configure static routes only  
for unusual cases such as multiple routers or multiple IP subnets on your network.  
Static Route Example  
As an example of when a static route is needed, consider the following case:  
Your primary Internet access is through a cable modem to an ISP.  
You have an ISDN router on your home network for connecting to the company where  
you are employed. This router’s address on your LAN is 192.168.0.100.  
Your company’s network is 134.177.0.0.  
When you first configured your router, two implicit static routes were created. A default route  
was created with your ISP as the router, and a second static route was created to your local  
network for all 192.168.0.x addresses. With this configuration, if you attempt to access a  
device on the 134.177.0.0 network, your router forwards your request to the ISP. The ISP  
forwards your request to the company where you are employed, and the request is likely to  
be denied by the company’s firewall.  
In this case you must define a static route, telling your router that 134.177.0.0 should be  
accessed through the ISDN router at 192.168.0.100.  
In this example:  
The Destination IP Address and IP Subnet Mask fields specify that this static route  
applies to all 134.177.x.x addresses.  
The Gateway IP Address fields specify that all traffic for these addresses should be  
forwarded to the ISDN router at 192.168.0.100.  
In the Metric field, a value of 1 works since the ISDN router is on the LAN.  
This value represents the number of routers between your network and the destination.  
This connection is a direct connection, so it is set to 1.  
Private is selected only as a precautionary security measure in case RIP is activated.  
To configure static routes:  
1. Log in to the router as described in Log In to Your Router on page 17.  
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2. From the main menu, select Advanced > Static Routes.  
3. Select the radio button of the static route you want to configure.  
4. Click Add or Edit to display the following screen:  
5. Fill in or change the fields:  
Route Name. The route name is for identification purposes only.  
Private. Select this check box if you want to limit access to the LAN only. The static  
route is not reported in RIP.  
Active. Select this check box to make this route effective.  
Destination IP Address and IP Subnet Mask. If the destination is a single host, type  
a subnet value of 255.255.255.255.  
Gateway IP Address. This value must be a router on the same LAN segment as the  
router.  
Metric. Type a number from 2 through 15. This range represents the number of  
routers between your network and the destination. Usually, a setting of 2 or 3 works,  
but if this connection is a direct connection, set it to 2.  
6. Click Apply to save your changes. If you added a static route, it is added to the Static  
Routes screen.  
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Remote Management  
Using the Remote Management screen, you can allow a user or users on the Internet to  
configure, upgrade, and check the status of your router.  
Tip: Be sure to change the router’s default password to a secure password.  
The ideal password contains no dictionary words from any language, and  
is a mixture of letters (both uppercase and lowercase), numbers, and  
symbols. Your password can be up to 30 characters. See Set Password  
To configure remote management:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Advanced > Remote Management.  
3. Select the Turn Remote Management On check box.  
4. Specify which external addresses are allowed to access the router’s remote management.  
For security, restrict access to as few external IP addresses as practical:  
To allow access from any IP address on the Internet, select Everyone.  
To allow access from a range of IP addresses on the Internet, select IP Address  
Range. Enter a beginning and ending IP address to define the allowed range.  
To allow access from a single IP address on the Internet, select Only This Computer.  
Enter the IP address that is allowed access.  
5. Specify the port number that is used for accessing the router menu.  
Access normally uses the standard HTTP service port 80. For greater security, enter a  
different port number. Choose a number from 1024 through 65535, but do not use the  
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number of any common service port. The default is 8080, which is a common alternate  
for HTTP.  
6. Click Apply to have your changes take effect.  
When accessing your router from the Internet, type your router WAN IP address in your  
Internet browser address or location field, followed by a colon (:) and the custom port  
number. For example, if your external address is 134.177.0.123 and you use port number  
8080, enter: http://134.177.0.123:8080. Be sure to include http:// in the address.  
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UPnP  
Universal Plug and Play (UPnP) helps devices such as Internet appliances and computers  
access the network and connect to other devices as needed. UPnP devices can  
automatically discover the services from other registered UPnP devices on the network.  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Advanced > UPnP.  
3. Specify the following settings:  
Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration.  
The default setting for UPnP is enabled. If this feature is disabled, the router does not  
allow any device to control the resources automatically, such as port forwarding  
(mapping), of the router.  
Advertisement Period. The advertisement period is how often the router advertises  
(broadcasts) its UPnP information. This value can range from 1 to 1440 minutes. The  
default period is 30 minutes. Shorter durations ensure that control points have current  
device status at the expense of more network traffic. Longer durations might  
compromise the freshness of the device status but can significantly reduce network  
traffic.  
Advertisement Time To Live. The time to live for the advertisement is measured in  
hops for each UPnP packet sent. The time to live hop count is the number of steps  
allowed to propagate for each UPnP advertisement before it disappears. The number  
of hops can range from 1 to 255. The default value for the advertisement time to live is  
4 hops, which should be fine for most home networks. If you notice that some devices  
are not being updated or reached correctly, it might be necessary to increase this  
value a little.  
UPnP Portmap Table. The UPnP Portmap table displays the IP address of each  
UPnP device that is accessing the router and which ports (internal and external) that  
device has opened.  
4. Click Refresh to update the Portmap table and to show the active ports that are opened by  
UPnP devices.  
5. Click Apply to save the new settings to the router.  
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IPv6  
The IPv6 screen allows you to configure and check the status of your IPv6 Internet  
connection.  
To configure the Internet connection type:  
1. Log in to the router as described in Log In to Your Router on page 17.  
2. From the main menu, select Advanced > IPv6.  
The default setting is Disabled, which turns off the IPv6 function.  
3. Select the IPv6 Internet connection type you want to use, which is provided by your ISP.  
6to4 Tunnel. If your ISP does not provide a specific IPv6 connection, select 6to4  
Tunnel.  
This screen specifies the remote relay router to which your router creates the 6to4  
tunnel. If your ISP provides the address of its own relay router, you can put it here.  
You can also leave it as Auto, and the router uses any address that is available.  
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Note: The 6to4 tunnel connection needs the IPv4 Internet connection to be  
up first.  
In the LAN Setup section, enter the requested information:  
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Router’s IPv6 Address on LAN. This value shows the IPv6 address acquired for  
the router’s LAN interface. The number after the slash (/) is the length of the  
prefix, which is also indicated by the underline (_) under the IPv6 address.  
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IP Address Assignment. You can select how you want to assign IPv6 addresses  
to the devices on the LAN (for example, your home network). You can select  
either the Use DHCP Server or Auto Config option to assign IPv6 addresses.  
Using a DHCP server might pass more information to LAN devices, but some IPv6  
systems might not support the DHCv6 client function. Auto Config is selected by  
default.  
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Use This Interface ID. You can enable this option and specify the interface ID you  
want for the IPv6 address for the router’s LAN interface. If you do not specify an  
ID here, the router generates one automatically from its MAC address.  
Auto Detect. If you are not clear about the IPv6 connection, select Auto Detect, and  
let the router decide the correct type for you.  
Enter the requested information:  
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Connection Type. This value indicates the connection type detected.  
Router’s IPv6 Address on WAN. This value shows the IPv6 address acquired for  
the router’s WAN (or Internet) interface. The number after the slash (/) is the  
length of the prefix, which is also indicated by the underline (_) under the IPv6  
address.  
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Router’s IPv6 Address on LAN. This value shows the IPv6 address acquired for  
the router’s LAN interface. The number after the slash (/) is the length of the  
prefix, which is also indicated by the underline (_) under the IPv6 address.  
IP Address Assignment. You can select how you want to assign IPv6 addresses  
to the devices on the LAN (for example, your home network). You can select  
either the Use DHCP Server or Auto Config option to assign IPv6 addresses.  
Using a DHCP server might pass more information to LAN devices, but some  
IPv6 systems might not support the DHCv6 client function. Auto Config is selected  
by default.  
-
Use This Interface ID. You can enable this option and specify the interface ID you  
want for the IPv6 address for the router’s LAN interface. If you do not specify an  
ID here, the router generates one automatically from its MAC address.  
DHCP. If your ISP indicates that your IPv6 connection is DHCP, select DHCP.  
Enter the requested information:  
-
User Class. Most users should not need to fill in this field, but if your ISP has  
given you a specific host name, enter it here.  
-
Domain Name. This value is not needed for most users. You can type the domain  
name of your ISP. For example, if your ISP mail server is mail.xxx.yyy.zzz, you  
would type xxx.yyy.zzz as the domain name. If you have a domain name given to  
you by your ISP, type it in this field. (For example, Earthlink Cable might require a  
host name of home, and Comcast sometimes supplies a domain name.)  
Note: This value is the domain name for the IPv6 connection. The domain  
name for the IPv4 connection is not specified here.  
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-
Router’s IPv6 Address on WAN. This value shows the IPv6 address acquired for  
the router’s WAN (or Internet) interface. The number after the slash (/) is the  
length of the prefix, which is also indicated by the underline (_) under the IPv6  
address.  
-
-
Router’s IPv6 Address on LAN. This value shows the IPv6 address acquired for  
the router’s LAN interface. The number after the slash (/) is the length of the  
prefix, which is also roughly indicated by the underline (_) under the IPv6 address.  
IP Address Assignment. You can select how you want to assign IPv6 addresses  
to the devices on the LAN (for example, your home network). You can select  
either the Use DHCP Server or Auto Config option to assign IPv6 addresses.  
Using a DHCP server might pass more information to LAN devices, but some IPv6  
systems might not support the DHCv6 client function. Auto Config is selected by  
default.  
-
Use This Interface ID. You can enable this option and specify the interface ID you  
want for the IPv6 address for the router’s LAN interface. If you do not specify an  
ID here, the router generates one automatically from its MAC address.  
PPPoE. If your ISP indicates that your IPv6 connection is PPPoE, select PPPoE.  
Enter the requested information:  
-
Login. This value is usually the name that you use in your email address. For  
example, if your main mail account is JerAB@ISP.com, type JerAB in this field.  
Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full  
email address when you log in. If your ISP requires your full email address, type it  
in the Login field.  
-
-
Password. Type the password that you use to log in to your ISP.  
Service Name. If your ISP provided a service name, enter it here. Otherwise,  
leave this field blank.  
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-
-
Connection Mode. This setting specifies when the router should establish the  
PPPoE connection. Currently the connection mode is always on in order to  
provide a steady IPv6 connection. The router never disconnects the connection,  
and in case the connection is broken (for example, the cable or DSL modem is  
turned off somehow), the router brings up the connection right after the PPPoE  
connection is available.  
Router’s IPv6 Address on WAN. This value shows the IPv6 address acquired for  
the router’s WAN (or Internet) interface. The number after the slash (/) is the  
length of the prefix, which is also indicated by the underline (_) under the IPv6  
address.  
-
-
Router’s IPv6 Address on LAN. This value shows the IPv6 address acquired for  
the router’s LAN interface. The number after the slash (/) is the length of the  
prefix, which is also roughly indicated by the underline (_) under the IPv6 address.  
IP Address Assignment. You can select how you want to assign IPv6 addresses  
to the devices on the LAN (for example, your home network). You can select  
either the Use DHCP Server or Auto Config option to assign IPv6 addresses.  
Using a DHCP server might pass more information to LAN devices, but some  
IPv6 systems might not support the DHCv6 client function. Auto Config is selected  
by default.  
-
Use This Interface ID. You can enable this option and specify the interface ID you  
want for the IPv6 address for the router’s LAN interface. If you do not specify an  
ID here, the router generates one automatically from its MAC address.  
Fixed. If your ISP indicates that your IPv6 connection is Fixed IP, select Fixed.  
Enter the requested information:  
-
Fixed. The fixed IPv6 connection is rarely used. If you need this type of  
connection, your ISP provides you with the IPv6 address configurations.  
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-
WAN Setup:  
IPv6 Address/Prefix Length. This value specifies the IPv6 address and  
prefix length of the router’s WAN interface.  
Default IPv6 Gateway. This value specifies the IPv6 address of the default  
IPv6 gateway, which is supposed to be on the router’s WAN interface.  
Primary/Secondary DNS Server. These values specify the DNS servers that  
resolve IPv6 domain name records for you. If these fields are not specified,  
the router uses the DNS servers configured for the IPv4 Internet connection  
(on the Broadband Settings screen).  
IP Address Assignment. You can select how you want to assign IPv6  
addresses to the devices on the LAN (for example, your home network). You  
can select either the Use DHCP Server or Auto Config option to assign IPv6  
addresses. Using a DHCP server might pass more information to LAN  
devices, but some IPv6 systems might not support the DHCv6 client function.  
Auto Config is selected by default.  
-
LAN Setup:  
IPv6 Address/Prefix Length. This setting specifies the IPv6 address and  
prefix length of the router’s LAN interface.  
Auto Config. If your ISP indicates that your IPv6 connection is Auto Config, select  
Auto Config.  
Enter the requested information:  
DHCP User Class. Most users should not need to fill in this field, but if your ISP  
has given you a specific host name, enter it here.  
DHCP Domain Name. This value is not needed for most users. Type the domain  
name of your ISP. For example, if your ISP mail server is mail.xxx.yyy.zzz, you  
would type xxx.yyy.zzz as the domain name.  
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If you have a domain name given to you by your ISP, type it in this field. (For  
example, Earthlink Cable might require a host name of home, and Comcast  
sometimes supplies a domain name.)  
This value is the domain name for the IPv6 connection, and the domain name for  
the IPv4 connection is not specified here.  
Router’s IPv6 Address on WAN. This value shows the IPv6 address acquired  
for the router’s WAN (or Internet) interface. The number after the slash (/) is the  
length of the prefix, which is also indicated by the underline (_) under the IPv6  
address.  
Router’s IPv6 Address on LAN. This value shows the IPv6 address acquired for  
the router’s LAN interface. The number after the slash (/) is the length of the  
prefix, which is also indicated by the underline (_) under the IPv6 address.  
IP Address Assignment. You can select how you want to assign IPv6 address to  
the devices on the LAN (that is, your home network). You can use either the  
DHCP Server or Auto Config to assign IPv6 address. Using DHCP server might  
pass more information to LAN devices, but some IPv6 systems do not support the  
DHCv6 client function. Auto Config is used by default.  
Use This Interface ID. You can enable this option and specify the interface ID  
you want for the IPv6 address for the router’s LAN interface. If you do not specify  
an ID here, the router generates one automatically from its MAC address.  
Pass Through. If your ISP explicitly indicates that your IPv6 connection is not DHCP,  
PPPoE, or Fixed IP, or your ISP indicates that it is IPv6 auto config, select Pass  
Through.  
4. Click Apply to save the new settings to the router.  
5. Click Status Refresh to update the screen and see the information about the current IPv6  
connection.  
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6.  
Troubleshooting  
6
This chapter gives information about troubleshooting your Verizon 4G LTE Router. After each  
problem description, instructions are provided to help you diagnose and solve the problem. For  
the common problems listed, go to the section indicated.  
Is the router on?  
Have I connected the router correctly?  
I cannot access the router’s configuration with my browser.  
I have configured the router but I cannot access the Internet.  
I cannot connect to a specific IP address.  
The router shows the wrong the date and time.  
I want to clear the configuration and start over again.  
Note: To access online help, click the online help button ( ).  
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Basic Functioning  
After you turn on power to the router, the following sequence of events should occur:  
1. When power is first applied, verify that the Power LED is lit.  
2. After approximately 10 seconds, verify the following:  
a. The Power LED is still solid green. An amber LED indicates that the unit has failed its  
power-on self-test (POST).  
b. The Internet Port LED is lit.  
c. The Wi-Fi LED is lit. The Wi-Fi radio is on by default.  
d. The Ethernet LAN Port LED is lit when any local ports are connected.  
If a LAN port’s LED is lit, a link has been established to the connected device. If a  
LAN port is connected to a 100 Mbps device, verify that the port’s LED is green. If the  
port is 10 Mbps, the LED is amber.  
e. The Ethernet WAN Port LED is lit when the router is connected to a wired modem.  
f. The Signal Quality LED is lit when the router has detected a mobile broadband  
signal.  
A blue LED indicates excellent coverage.  
A green LED indicates good coverage.  
An amber LED indicates marginal coverage.  
If any of these conditions does not occur, refer to the following table.  
LED  
Action  
Power  
Power LED is off.  
Make sure that the power cord is correctly connected to your router,  
and that the power supply adapter is correctly connected to a  
functioning power outlet.  
Check that you are using the power adapter supplied for this product.  
If the error persists, you might have a hardware problem and should  
contact technical support.  
Power LED is  
amber.  
POST (power-on self-test) in progress. Wait for this test to complete.  
Internet Port Internet Port LED is Be sure the SIM card that you received is in the router. SIM cards from other  
off.  
devices do not function in the router, and this SIM card does not function in  
other devices.  
Internet Port LED is The router cannot connect to the Internet. Check the Internet connection  
amber. option being used.  
For the mobile broadband connection option, check the Signal Quality  
LED.  
For the Ethernet connection option, check the WAN Port LED.  
Internet Port LED is The traffic meter feature is enabled, and the limit set has been reached.  
blinking amber and  
green.  
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LED  
Action  
Wi-Fi  
Wi-Fi LED is off.  
The Wi-Fi radio has been turned off. If you want a Wi-Fi connection with the  
router, press the Wi-Fi button to turn the Wi-Fi radio back on.  
Wi-Fi LED is not  
blinking.  
If this LED does not blink when you are attempting to send data over the  
Wi-Fi link, log in to the router menu using the Ethernet LAN connection and  
check your router’s wireless (Wi-Fi) configuration.  
LAN Ports  
WAN Port  
4G LTE  
LAN Ports LED is  
off.  
If this LED does not light when an Ethernet connection is made, check the  
following:  
Make sure that the Ethernet cable connections are secure at the router  
and at the hub or workstation.  
Make sure that power is turned on to the connected hub or workstation.  
WAN Port LED is  
off.  
If this LED does not light when an Ethernet connection is made using the  
Ethernet connection option, check the following:  
Make sure that the Ethernet cable connections are secure at the router  
and at the modem.  
Make sure that power is turned on to the modem.  
4G LTE LED is off.  
The router cannot detect a 4G LTE signal.  
Signal  
Quality  
Signal Quality LED If this LED does not light when the Mobile Broadband connection option is  
is off or amber. used, check the following:  
Check with your ISP to ensure that good coverage exists in the area.  
Ensure that your mobile broadband account is active.  
Ensure that the SIM card is inserted correctly into the router.  
Locate the router near a window or other area of the building. Make  
sure that the Signal Quality LED is lit, indicating that mobile broadband  
coverage exists with the router.  
Log in to the router menu and check the Internet configuration. Check  
that the user name, password, and APN with ISP are set correctly. If  
you use a PIN to connect to the Internet, make sure that it is entered  
correctly.  
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Troubleshoot Access to the Router Main Menu  
If you are unable to access the router main menu from a computer on your local network,  
check the following:  
If you are using an Ethernet-connected computer, check the Ethernet connection  
between the computer and the router as described in the previous section.  
Make sure your computer’s IP address is on the same subnet as the router. If you are  
using the recommended addressing scheme, your computer’s address should be in the  
range of 192.168.0.2 to 192.168.0.254.  
Note: If your computer’s IP address is shown as 169.254.x.x:  
Recent versions of Windows and Mac OS generate and assign an  
IP address when the computer cannot reach a DHCP server. These  
autogenerated addresses are in the range of 169.254.x.x. If your IP  
address is in this range, check the connection from the computer to  
the router, and reboot your computer.  
If your router’s IP address was changed and you do not know the current IP address,  
clear the router’s configuration to factory defaults. This procedure sets the router’s IP  
address to 192.168.0.1. This procedure is explained in Restore the Default Configuration  
Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using  
Internet Explorer, click Refresh to be sure that the Java applet is loaded.  
Try quitting the browser and launching it again.  
Make sure that you are using the correct login information. The factory default login name  
is admin, and the password is password. Make sure that Caps Lock is off when entering  
this information.  
If the router does not save changes you have made in the web management interface, check  
the following:  
When entering configuration settings, be sure to click the Apply button before moving to  
another screen or tab, or your changes are lost.  
Click the Refresh or Reload button in the web browser. The changes might have  
occurred, but the web browser might be caching the old configuration.  
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Troubleshoot Your Connection  
Check these possible sources of trouble if you are having difficulty connecting to or browsing  
the Internet.  
Connecting to the Internet  
If unable to connect to Internet, check the following:  
1. The Internet account is active.  
If you have not inserted the included 4G LTE SIM card into the SIM card slot on the back  
of the router yet, do so now.  
2. Wireless broadband coverage is available where the unit is located.  
3. Access the router main menu to verify that the broadband settings are correct. Check with  
your ISP if you are unsure.  
4. Check the location of the router.  
a. Move the router closer to a window for better access to the Internet signal.  
A blue Signal Quality LED indicates excellent coverage.  
A green Signal Quality LED indicates good coverage.  
An amber Signal Quality LED indicates marginal coverage.  
An unlighted Signal Quality LED indicates no coverage.  
b. Maintain recommended minimum distances between the router and household  
appliances to reduce interference (see Interference Reduction Table on page 112).  
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5. Install the external antennas for improved 4G LTE signal strength:  
External antennas are shipped with the router and have to be installed. If you have not  
installed them yet, do so now. See Assemble the Router on page 7.  
Troubleshoot Internet Browsing  
If your router can obtain an IP address but your computer is unable to load any web pages  
from the Internet:  
The traffic meter is enabled, and the limit might have been reached.  
By configuring the traffic meter not to block, you can resume Internet access. If you have  
a usage limit, your ISP might charge you for the overage.  
Your computer might not recognize any DNS server addresses.  
A DNS server is a host on the Internet that translates Internet names (such as www  
addresses) to numeric IP addresses. Typically your ISP provides the addresses of one or  
two DNS servers for your use. If you entered a DNS address during the router’s  
configuration, reboot your computer and verify the DNS address. Alternatively, you can  
configure your computer manually with DNS addresses, as explained in your operating  
system documentation.  
Your computer might not have the router configured as its TCP/IP router.  
If your computer obtains its information from the router by DHCP, reboot the computer,  
and verify the router address.  
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Troubleshoot a TCP/IP Network Using the Ping Utility  
Most TCP/IP terminal devices and routers contain a ping utility that sends an echo request  
packet to the designated device. The device then responds with an echo reply. You can easily  
troubleshoot a TCP/IP network by using the ping utility in your computer.  
Test the LAN Path to Your Router  
You can ping the router from your computer to verify that the LAN path to your router is set up  
correctly.  
To ping the router from a computer running Windows 95 or later:  
1. From the Windows toolbar, click the Start button, and select Run.  
2. In the field provided, type ping followed by the IP address of the router, as in this example:  
ping 192.168.0.1  
3. Click OK.  
You should see a message like this one:  
Pinging <IP address> with 32 bytes of data  
If the path is working, you see this message:  
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx  
If the path is not working, you see this message:  
Request timed out  
If the path is not working correctly, you could have one of the following problems:  
Wrong physical connections  
-
Make sure that the LAN Port LED is lit. If the LED is off, follow the instructions in  
-
Check that the corresponding link LEDs are lit for your network interface card and  
for the hub ports (if any) that are connected to your workstation and router.  
Wrong network configuration  
-
Verify that the Ethernet card driver software and TCP/IP software are both  
installed and configured on your computer or workstation.  
-
Verify that the IP address for your router and your workstation are correct and that  
the addresses are on the same subnet.  
Test the Path from Your Computer to a Remote Device  
After verifying that the LAN path works correctly, test the path from your computer to a remote  
device.  
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1. From the Windows toolbar, click the Start button, and select Run.  
2. In the Windows Run window, type:  
ping -n 10IP address  
where IP address is the IP address of a remote device such as your ISP DNS server.  
If the path is functioning correctly, replies as in the previous section are displayed. If you do  
not receive replies:  
Check that your computer has the IP address of your router listed as the default router. If  
the IP configuration of your computer is assigned by DHCP, this information is not visible  
in your computer’s Network Control Panel. Verify that the IP address of the router is listed  
as the default router.  
Make sure that the network address of your computer (the portion of the IP address  
specified by the netmask) is different from the network address of the remote device.  
Check that your cable or DSL modem is connected and functioning.  
If your ISP assigned a host name to your computer, enter that host name as the account  
name in the Broadband Settings screen.  
Your ISP could be rejecting the Ethernet MAC addresses of all but one of your  
computers. Many broadband ISPs restrict access by allowing only traffic from the MAC  
address of your broadband modem, but some ISPs additionally restrict access to the  
MAC address of a single computer connected to that modem. If so, you must configure  
your router to clone or spoof the MAC address from the authorized computer. See the  
Verizon 4G LTE Router MBR1515L Installation Guide.  
Problems with Date and Time  
The E-mail screen displays the current date and time of day. The router uses the Network  
Time Protocol (NTP) to obtain the current time from one of several network time servers on  
the Internet. Each entry in the log is stamped with the date and time of day. Problems with the  
date and time function can include the following:  
Date shown is January 1, 2000.  
Cause: The router has not yet successfully reached a network time server. Check that  
your Internet access settings are configured correctly. If you have completed configuring  
the router, wait at least 5 minutes, and check the date and time again.  
Time is off by one hour.  
Cause: The router does not automatically sense daylight saving time. On the E-mail  
screen, select the Automatically adjust for Daylight Savings Time check box.  
Restore the Default Configuration and Password  
This section explains how to restore the factory default configuration settings, changing the  
router’s admin password to password and the IP address to 192.168.0.1. You can erase the  
current configuration and restore factory defaults in two ways:  
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Use the Erase feature (see Erase the Configuration on page 54).  
Press the Restore Factory Settings button on the bottom of the router for 6 seconds.  
Use this method for cases when the administration password or IP address is not known.  
The factory default settings are shown in Factory Default Settings on page 109.  
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A.  
List of Acronyms  
A
ACS  
AES  
ALG  
AP  
Auto Configuration Server  
Advanced Encryption Standard  
Application Layer Gateway  
Access Point  
APN  
CDMA  
CHAP  
CIFS  
CLI  
Access Point Name  
Code Division Multiple Access  
Challenge Handshake Authentication Protocol  
Common Internet File System  
Command Line Interface  
CLI  
Calling Line Identification  
CLIP  
CLIR  
CQI  
Calling Line Identification Presentation  
Calling Line Identification Restriction  
Channel Quality Indicator  
CWI  
Call Waiting Indication  
DHCP  
DNS  
DTMF  
EDGE  
EON  
FSK  
Dynamic Host Configuration Protocol  
Domain Name System (or Service)  
Dual Tone Multi Frequency (signaling)  
Enhanced Data rates for Global Evolution  
End Of Number  
Frequency-Shift Keying  
FTP  
File Transfer Protocol  
FWT  
Fixed Wireless Terminal  
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FXS  
Foreign eXchange Station  
G3  
Group 3 (Fax protocol)  
GPRS  
GSM  
HSPA+  
ICMP  
IDT  
General Packet Radio Service  
Global System for Mobile Communication  
High Speed Packet Access Evolution  
Internet Control Message Protocol  
Inter Digit Time  
IEEE  
IKE  
Institute of Electrical and Electronics Engineers  
Internet Key Exchange  
IMEI  
IMSI  
IP  
International Mobile Equipment Identity  
International Mobile Subscriber Identity  
Internet Protocol  
IPv4  
IPv6  
L2TP  
LAN  
Internet Protocol version 4  
Internet Protocol version 6  
Layer 2 Tunneling Protocol  
Local Area Network  
LED  
Light Emitting Diode  
MVBR  
MCC  
MNC  
NAT  
Mobile Voice Broadband Router  
Mobile Country Code  
Mobile Network Code  
Network Address Translation  
Password Authentication Protocol  
Personal Identification Number  
Plain Old Telephone Service  
Point-to-Point Protocol  
PAP  
PIN  
POTS  
PPP  
PPPoE  
PPTP  
PRL  
Point-to-Point Protocol over Ethernet  
Point-to-Point Tunneling Protocol  
Preferred Roaming List  
PSK  
Pre-Shared Key  
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PSTN  
PUK  
Public Switched Telephony Network  
Personal Unblocking Key  
Quality of Service  
QoS  
RIP  
Routing Information Protocol  
Received Signal Code Power  
Received Signal Strength Indicator  
Real Time Streaming Protocol  
Stochastic Fair Queuing  
Subscriber Identity Module  
Session Initiation Protocol  
Server Message Block  
RSCP  
RSSI  
RTSP  
SFQ  
SIM  
SIP  
SMB  
SMS  
SNTP  
SSH  
Short Message Service  
Simple Network Timing Protocol  
Secure Shell  
SSID  
TCP  
Service Set Identifier  
Transmission Control Protocol  
Trivial File Transfer Protocol  
Temporal Key Integrity Protocol  
User Datagram Protocol  
Universal Plug and Play  
Universal Mobile Telecommunications Service  
Universal Serial Bus  
TFTP  
TKIP  
UDP  
UPnP  
UMTS  
USB  
VAD  
Voice Activity Detection  
Voice over IP  
VoIP  
VPN  
Virtual Private Network  
Wide Area Network  
WAN  
WCDMA  
WEP  
Wi-Fi  
Wideband CDMA  
Wired Equivalent Privacy  
Wireless Fidelity  
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WLAN  
WPA  
Wireless LAN  
Wi-Fi Protected Access  
Wi-Fi Protected Setup  
Web User Interface  
WPS  
WEB GUI  
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B.  
Factory Default Settings  
B
Use the Restore Factory Settings button on the side of your router to reset all settings to their  
original factory default settings. This procedure is called a hard reset. To perform a hard reset,  
press and hold the Restore Factory Settings button for 6 seconds. Your router returns to the  
factory configuration settings that are shown in the following table.  
Feature  
Default Behavior  
http://192.168.0.1  
admin  
Router  
login  
User login URL  
User name (case-sensitive)  
Login password (case-sensitive)  
WAN MAC address  
WAN MTU size  
password  
Internet  
Connection  
Use default address  
1500  
Port speed  
AutoSense  
192.168.0.1  
255.255.255.0  
None  
Local  
network  
(LAN)  
LAN IP  
Subnet mask  
RIP direction  
RIP version  
Disabled  
RIP authentication  
DHCP server  
None  
Enabled  
DHCP starting IP address  
DHCP ending IP address  
DMZ  
192.168.0.2  
192.168.0.254  
Disabled  
Time zone  
PST for North America  
Disabled  
Daylight saving time adjustment  
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Verizon 4G LTE Router MBR1515LVW  
Feature (continued)  
Default Behavior (continued)  
Firewall  
Inbound communication from the  
Disabled (except traffic on port 80, the HTTP port)  
Internet  
Outbound communication to the  
Internet)  
Enabled (all)  
Source MAC filtering  
Disabled  
Verizon  
Mobile  
Broadband  
Internet service provider  
Wi-Fi  
Wireless communication  
SSID name  
Enabled  
See label on the side of the router  
WPA-PSK/WPA2-PSK mixed mode  
Enabled  
Security  
Broadcast SSID  
Transmission speed  
Auto (maximum wireless signal rate derived from IEEE  
Standard 802.11 specifications. Actual throughput varies.  
Network conditions and environmental factors, including  
volume of network traffic, building materials and  
construction, and network overhead, lower actual data  
throughput rate.)  
Country/region  
RF channel  
United States  
Auto  
Operating mode  
Data rate  
Up to 145 Mbps  
Best  
Output power  
Full  
Access point  
Enabled  
Authentication type  
Wireless Card Access List  
Open system  
All wireless stations allowed  
Factory Default Settings  
110  
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C.  
Compliance Notification  
C
NETGEAR Wireless Routers, Gateways, APs  
Regulatory Compliance Information  
Note: This section includes user requirements for operating this product in accordance with National laws for usage  
of radio spectrum and operation of radio devices. Failure of the end-user to comply with the applicable  
requirements may result in unlawful operation and adverse action against the end-user by the applicable National  
regulatory authority.  
Note: This product's firmware limits operation to only the channels allowed in a particular Region or Country.  
Therefore, all options described in this user's guide may not be available in your version of the product.  
FCC Requirements for Operation in the United States  
FCC Information to User  
This product does not contain any user serviceable components and is to be used with approved antennas only.  
Any product changes or modifications will invalidate all applicable regulatory certifications and approvals.  
FCC Guidelines for Human Exposure  
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This  
equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body.  
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.  
FCC Declaration of Conformity  
We, NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the  
Verizon 4G LTE Router MBR1515LVW complies with Part 15 Subpart B of FCC CFR47 Rules. Operation is subject  
to the following two conditions:  
This device may not cause harmful interference, and  
This device must accept any interference received, including interference that may cause undesired operation.  
FCC Radio Frequency Interference Warnings & Instructions  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15  
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment uses and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful  
interference to radio or television reception, which can be determined by turning the equipment off and on, the user  
is encouraged to try to correct the interference by one or more of the following methods:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is  
connected.  
Consult the dealer or an experienced radio/TV technician for help.  
111  
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Verizon 4G LTE Router MBR1515LVW  
FCC Caution  
Any changes or modifications not expressly approved by the party responsible for compliance could void the  
user’s authority to operate this equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This  
device may not cause harmful interference, and (2) this device must accept any interference received, including  
interference that may cause undesired operation.  
For product available in the USA market, only channel 1~11 can be operated. Selection of other channels is not  
possible.  
This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or  
transmitter.  
Interference Reduction Table  
The table below shows the recommended minimum distance between NETGEAR equipment and household  
appliances to reduce interference (in feet and meters).  
Household Appliance  
Recommended Minimum Distance  
(in feet and meters)  
Microwave ovens  
30 feet / 9 meters  
20 feet / 6 meters  
40 feet / 12 meters  
20 feet / 6 meters  
30 feet / 9 meters  
20 feet / 6 meters  
20 feet / 6 meters  
Baby Monitor - Analog  
Baby Monitor - Digital  
Cordless phone - Analog  
Cordless phone - Digital  
Bluetooth devices  
ZigBee  
Compliance Notification  
112  
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Index  
Numerics  
F
4G LTE LED 13  
factory defaults 15, 54  
front panel 12  
A
I
access 55  
restricting by MAC address 31, 63  
router password 55  
access control 62  
inbound traffic, allowing or blocking 66  
interference 31  
Internet Port LED 13  
accessing remote computer 66  
administrator login 56  
Internet Relay Chat (IRC) 67  
Internet traffic statistics 28  
attached devices 52  
IP addresses  
attached devices 53  
autogenerated 99  
DMZ server 73  
IPv6 address assignments 90  
LAN setup 74  
B
back panel 14  
blocking  
inbound traffic 66  
keywords and sites 42  
services 43  
port forwarding 70  
remote management 86  
reserved 76  
troubleshooting 102  
trusted user, setting 43  
UPnP devices 88  
C
compliance, adapters 111  
configuration backup 53  
connection status 51  
control buttons 12  
IPv6 connections, configuring 89  
K
keywords, blocking 42  
D
L
label 15  
date and time 103  
daylight savings time 45, 103  
Denial of Service (DoS) 41  
DHCP 17, 76  
LAN setup 74  
LED descriptions 13  
logging in and out 17  
login not required 25  
login required 23  
logs, sending 46  
diagnostics 57  
DMZ server 73  
DNS servers 66  
Dynamic DNS, configuring 82  
M
E
MAC address 103  
location of 64  
email notification 46, 58  
Ethernet broadband settings 22  
restricting access 31  
113  
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Verizon 4G LTE Router MBR1515LVW  
manual configuration 18  
metric (static route) 85  
time-stamping 45  
trademarks 2  
mobile broadband settings 20  
traffic counter 28  
traffic meter 27  
traffic status 28  
troubleshooting 96  
trusted host 43  
N
NAT (Network Address Translation) 66  
network management 48  
Network Time Protocol (NTP) 44, 103  
U
Universal Plug and Play (UPnP) 88  
P
password  
W
changing 55  
restoring 103  
WAN Port LED 13  
placement 31  
WAN setup 72  
port forwarding 66, 68, 69  
port triggering 66, 67, 69  
ports, LAN and WAN 13  
Power LED 13  
websites, blocking 42  
WEP 32, 35  
Wi-Fi, LED and button 13  
WINS 76  
preset security, about 30  
Push ’N’ Connect 36  
wireless access control 62  
wireless configuration 29  
wireless repeat function 65  
wireless security 31  
wireless settings 32  
WPA 32, 34  
Q
Quality of Service (QoS) 78  
WPA + WPA2 34  
R
range 31  
WPA2 32, 34  
WPS 13, 36  
PIN entry 38  
unsupported 39  
remote management 86  
reserved IP addresses 76  
restoring factory defaults 15, 54  
restricted access 63  
S
security 30  
showing statistics 51  
signal quality 14  
SMTP 46  
static routes 84  
status LEDs 12, 97  
T
TCP/IP network, troubleshooting 102  
technical support 2  
time of day 103  
time out, login 56  
time zone 45  
114  
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