®
VENT-FREE NATURAL GAS HEATER
OWNER’S OPERATION AND INSTALLATION MANUAL
Models: VN6B and VN12A
WARNING: If the information in this manual is not followed exactly, a fire or
explosion may result causing property damage, personal injury, or loss of life.
— Do not store or use gasoline or other flammable vapors and liquids in the
vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
— Installation and service must be performed by a qualified installer, service
agency, or the gas supplier.
®
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SAFETY
WARNINGS Continued
WARNING ICON
G
001
INFORMATION
WARNING: Any change to this heater or its controls can be dangerous.
Continued
1. Use only natural gas. Do not convert heater to use different fuel type.
2. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in your building
• immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions
• if you cannot reach your gas supplier, call the fire department
3. This heater shall not be installed in a bedroom or bathroom (VN12A - input
12,000 BTUs).
4. Never install the heater
• in a recreational vehicle
• where curtains, furniture, clothing, or other flammable objects are less than
36 inches from the front, top, or sides of the heater
• as a fireplace insert
• in high traffic areas
• in windy or drafty areas
5. Always run heater with control knob at LOW or HIGH locked positions
(VN12A) or ON position (VN6B). Never set control knob between locked
positions. Poor combustion and higher levels of carbon monoxide may result.
6. This heater needs fresh, outside air ventilation to run properly. This heater has
an oxygen depletion sensor (ODS) pilot light safety system. The ODS shuts
down the heater if not enough fresh air is available. See Fresh Air for Combus-
tion and Ventilation, pages 5 through 8.
7. Neverrunheaterinsmall,closedroom.Opendoorintonextroomtohelpventilate.
8. Keep all air openings in front and bottom of heater clear and free of debris.
This will insure enough air for proper combustion.
9. If heater shuts off, do not relight until you provide fresh, outside air. If heater
keeps shutting off, have it serviced.
10. Do not run heater
• where flammable liquids or vapors are used or stored
• under dusty conditions
11. Never place any objects on the heater.
12. Surface of heater becomes very hot when running heater. Keep children and
adults away from hot surface to avoid burns or clothing ignition. Heater will
remain hot for a time after shut-down. Allow surface to cool before touching.
13. Carefully supervise young children when they are in same room with heater.
14. Make sure grill guard is in place before running heater.
15. Do not use heater if any part has been under water. Immediately call a quali-
fied service technician to inspect the room heater and to replace any part of the
control system and any gas control which has been under water.
16. Turn off heater and let cool before servicing. Only a qualified service person
should service and repair heater.
17. Operating heater above elevations of 4,500 feet may cause pilot outage.
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Piezo Ignitor Button
Control Knob
PRODUCT
IDENTIFICATION
Grill
Guard
Burners
Heater
Cabinet
Front
Panel
Figure 1 - Vent-Free Natural Gas Heater (Model VN12A Shown)
Install and use heater with care. Follow all local codes. In the absence of local
codes, use the latest edition of National Fuel Gas Code ANSI Z223.1, also known
as NFPA 54*.
LOCAL CODES
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
1. Remove heater from carton.
UNPACKING
2. Remove all protective packaging applied to heater for shipment.
3. Check heater for any shipping damage. If heater is damaged, promptly inform
dealer where you bought heater.
Safety Device
PRODUCT
FEATURES
This heater has a pilot with an Oxygen Depletion Sensor Shutoff System (ODS).
The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot shuts
off the heater if there is not enough fresh air.
Piezo Ignition System
This heater has a piezo ignitor. This system requires no matches, batteries, or other
sources to light heater.
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FRESH AIR
FOR
COMBUSTION
AND
WARNING
WARNING ICON
G
001
This heater must have fresh air for proper operation. If not, poor
fuel combustion could result. Read the following instructions to
insure proper fresh air for this and other fuel-burning appliances
in your home.
VENTILATION
Today’s homes are built more energy efficient than ever. New materials, increased
insulation, and new construction methods help reduce heat loss in homes. Home
owners weather strip and caulk around windows and doors to keep the cold air out
and the warm air in. During heating months, home owners want their homes as
airtight as possible.
While it is good to make your home energy efficient, your home needs to breathe.
Fresh air must enter your home. All fuel-burning appliances need fresh air for
proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and fuel burning appliances draw air from
the house to operate. You must provide adequate fresh air for these appliances.
This will insure proper venting of vented fuel-burning appliances.
PRODUCING ADEQUATE VENTILATION
All spaces in homes fall into one of the three following ventilation classifications:
1. Unusually Tight Contruction; 2. Unconfined Space; 3. Confined Space.
The information on pages 5 through 8 will help you classify your space and provide
adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh air for
combustion and ventilation. However, in buildings of unusually tight construction,
you must provide additional fresh air.
Unusually tight construction is defined as construction where:
a. walls and ceilings exposed to the outside atmosphere have a continu-
ous water vapor retarder with a rating of one perm or less with open-
ings gasketed or sealed and
b. weather stripping has been added on openable windows and doors and
c. caulking or sealants are applied to areas such as joints around window
and door frames, between sole plates and floors, between wall-ceiling
joints, between wall panels, at penetrations for plumbing, electrical, and
gas lines, and at other openings.
If your home meets all of the three criteria above, you must provide addi-
tional fresh air. See Ventilation Air From Outdoors, page 8.
If your home does not meet all of the three criteria above, continue reading.
Unconfined Space
An unconfined space has a minimum air volume of 50 cubic feet for each 1000
BTU/Hr input rating of all appliances in the space (cubic feet equals length x
width x height of space). Include adjoining rooms only if there are doorless
passageways or ventilation grills between the rooms.
Confined Space
A confined space has an air volume of less than 50 cubic feet for each 1000
BTU/Hr input rating of all appliances in the space (cubic feet equals length x
width x height of space). Include adjoining rooms only if there are doorless
passageways or ventilation grills between the rooms.
Continued
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DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
FRESH AIR
FOR
Determining if You Have a Confined or Unconfined Space
Use this worksheet to determine if you have a confined or unconfined space.
COMBUSTION
AND
Space: Includes the room in which you will install heater plus any adjoining rooms with
doorless passageways or ventilation grills between the rooms.
1. Determine the volume of the space (length x width x height).
VENTILATION
Length x Width x Height =
___________________
cu. ft. (volume of space)
Continued
Example: Space size 18 ft. (length) x 16 ft. (width) x 8 ft. (ceiling height) =
2304 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the
volume of these rooms to the total volume of the space.
2. Divide the space volume by 50 cubic feet to determine the maximum BTU/Hr the space
can support.
____________ (volume of space) ÷ 50 cu. ft. = (Maximum BTU/Hr
the space can support)
Example: 2304 cu. ft. (volume of space) ÷ 50 cu. ft. = 46.1 or 46,100 (maximum
BTU/Hr the space can support)
3. Add the BTU/Hr of all fuel burning appliances in the space.
Vent-free heater
Gas water heater*
Gas furnace
Vented gas heater
Gas fireplace logs
Other gas appliances*
Total
___________________ BTU/Hr
___________________ BTU/Hr
___________________ BTU/Hr
___________________ BTU/Hr
___________________ BTU/Hr
+ ___________________ BTU/Hr
= ___________________ BTU/Hr
Example:
Gas water heater
Vent-free heater
Total
40,000
10,000
50,000
BTU/Hr
BTU/Hr
BTU/Hr
+
=
* Do not include direct-vent gas appliances. Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
4. Compare the maximum BTU/Hr the space can support with the actual amount of BTU/
Hr used.
_________________ BTU/Hr (maximum the space can support)
_________________ BTU/Hr (actual amount of BTU/Hr used)
Example:
46,100 BTU/Hr (maximum the space can support)
50,000 BTU/Hr (actual amount of BTU/Hr used)
The space in the above example is a confined space because the actual BTU/Hr used is
more than the maximum BTU/Hr the space can support. You must provide additional fresh
air. Your options are as follows:
A. Rework worksheet, adding the space of an adjoining room. If the extra space provides
an unconfined space, remove door to adjoining room or add ventilation grills between
rooms. See Ventilation Air From Inside Building, page 7.
B. Vent room directly to the outdoors. See Ventilation Air From Outdoors, page 8.
C. Install a lower BTU/Hr heater, if lower BTU/Hr size makes room unconfined.
If the actual BTU/Hr used is less than the maximum BTU/Hr the space can support, the
space is an unconfined space. You will need no additional fresh air ventilation.
WARNING
You must provide additional ventilation air in a confined space.
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VENTILATION AIR
FRESH AIR
FOR
COMBUSTION
AND
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space. When ventilating to an
adjoining unconfined space, you must provide two permanent openings: one within 12" of the
ceiling and one within 12" of the floor on the wall connecting the two spaces (see options 1 and
2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2).
VENTILATION
WARNING
Continued
Rework worksheet, adding the space of the adjoining unconfined
space. The combined spaces must have enough fresh air to supply all
appliances in both spaces.
12"
Ventilation Grills
Into Adjoining Room,
Ventilation
Grills
Option 2
Or
into Adjoining
Room,
Remove
Door into
Adjoining
Room,
Option 1
Option 3
12"
Figure 2 - Ventilation Air from Inside Building
Continued
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VENTILATION AIR (Continued)
Ventilation Air From Outdoors
FRESH AIR
FOR
COMBUSTION
AND
Provide extra fresh air by using ventilation grills or ducts. You must provide two perma-
nent openings: one within 12" of the ceiling and one within 12" of the floor. Connect these
items directly to the outdoors or spaces open to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel Gas Code NFPA 54/ANSI Z223.1, Section 5.3,
Air for Combustion and Ventilation for required size of ventilation grills or ducts.
VENTILATION
IMPORTANT: Do not provide openings for inlet or outlet air into attic if attic has a thermo-
Continued
stat-controlled power vent. Heated air entering the attic will activate the power vent.
Ventilated
Outlet
Attic
Air
Outlet
Air
To Attic
To
Crawl
Space
Inlet
Air
Ventilated
Inlet Air
Crawl Space
Figure 3 - Ventilation Air from Outdoors
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INSTALLING
TO WALL
NOTICE
A qualified service person must install heater. Follow all local codes.
CHECK GAS TYPE
Use only natural gas. If your gas supply is not natural, do not install heater. Call
dealer where you bought heater for proper type heater.
INSTALLATION ITEMS
Before installing heater, make sure you have the items listed below.
• piping (check local codes)
• sealant (resistant to propane gas)
• manual shutoff valve *
• ground joint union
• test gauge connection * (see
Figure 12, page 14)
• sediment trap
• tee joint
• pipe wrench
* An A.G.A. design-certified manual shutoff valve with 1/8" NPT tap is an acceptable
alternative to test gauge connection. Purchase the optional A.G.A. design-certified
manual shutoff valve from your dealer. See Accessory, page 25.
LOCATING HEATER
This heater is designed to be mounted on a wall.
WARNING
WARNING ICON
G
001
Maintain the minimum clearances shown in Figure 4 (page 10). If
you can, provide greater clearances from floor, ceiling, and join-
ing wall.
WARNING
WARNING ICON
G
001
Never install the heater
• in a bedroom or bathroom (VN12A)
• in a recreational vehicle
• wherecurtains,furniture,clothing,orotherflammableobjectsare
less than 36 inches from the front, top, or sides of the heater
• as a fireplace insert
• in high traffic areas
• in windy or drafty areas
CAUTION
This heater creates warm air currents. These currents move heat
to wall surfaces next to heater. Installing heater next to vinyl or
cloth wall coverings or operating heater where impurities in the air
(such as tobacco smoke) exist, may discolor walls.
IMPORTANT: Vent-free heaters add moisture to the air. Although this is beneficial, in-
stalling heater in rooms without enough ventilation air may cause mildew to form from
too much moisture. See Fresh Air for Combustion and Ventilation, pages 5 through 8.
CAUTION
WARNING ICON
G
001
If you install the heater in a home garage
• heater pilot and burner must be at least 18 inches above floor
• locate heater where moving vehicle will not hit it
Continued
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For convenience and efficiency, install heater
• where there is easy access for operation, inspection, and service
• in coldest part of room
INSTALLING
TO WALL
Continued
CEILING
36"
Minimum
8"
Minimum
From
Sides Of
Heater
Right
Side
Left
Side
3"
Minimum To Top Surface
Of Carpeting, Tile Or Other
Combustible Material
FLOOR
Figure 4 - Mounting Clearances As Viewed From Front of Heater
INSTALLING HEATER TO WALL
Marking Screw Locations
1. Determine where you will locate heater.
WARNING
WARNING ICON
G
001
Maintain minimum clearances shown in Figure 5. If you can,
provide greater clearances from floor and joining wall.
2. Mark two mounting screw locations on wall (see Figure 5).
7 3/4"
10 7/8"
Minimum To
Maintain 8"
Clearance
From Wall
Mounting
Screw
Locations
20 1/4"
Minimum To
Maintain 3"
Clearance
From Floor
FLOOR
Figure 5 - Mounting Screw Locations
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Installing Two Mounting Screws
Note: Wall anchors and mounting screws are in hardware package. The hardware
package is provided with heater.
INSTALLING
TO WALL
Continued
Attaching to wall stud method
For attaching mounting screw to wall stud
1. Drill hole at marked location using 9/64" drill bit.
2. Insert mounting screw into wall stud.
3. Tighten screw until 1/16" space (thickness of penny) is between screwhead and
wall.
Attaching to wall anchor method
Follow instructions below to attach mounting screws to hollow walls (wall areas
between studs) or solid walls (concrete or masonry).
1. Drill holes at marked locations using 5/16" drill bit. For solid walls (concrete or
masonry), drill at least 1 1/4" deep.
2. Fold wall anchor (see Figure 6).
Figure 6 - Folding Anchor
3. Insert wall anchor (wings first) into hole. Tap anchor flush to wall.
4. For thin walls (1/2" or less), insert red key into wall anchor. Push red key to
“pop” open anchor wings (see Figure 7). IMPORTANT: Do not hammer key!
For thick walls (over 1/2" thick) or solid walls, do not pop open wings.
Thin Walls
(1/4" to 1/2" thick)
Figure 7 - Popping Open Anchor Wings For Thin Walls
5. Tighten two screws until 1/16" space (thickness of penny) is between
screwheads and wall (see Figure 8).
Thin or Thick Wall
(thick wall shown)
1/16" Space
Solid Wall
ANCHOR
Figure 8 - Tightening Anchors
Continued
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Placing Heater On Mounting Screws
INSTALLING
TO WALL
Continued
1. Locate two keyhole slots on back panel of heater (see Figure 9).
2. Place large openings of slots over screwheads. Slide heater down until screws
are in small portion of slots.
Keyhole Slots
Figure 9 - Location Of Keyhole Slots On Back Panel Of Heater
Removing Front Panel Of Heater
1. Remove two screws near bottom corners of front panel.
2. Lift straight up on grill guard until it stops. Grill guard will slide up about 1/4".
3. Pull bottom of front panel forward, then down.
Figure 10 - Removing Front Panel Of Heater
Installing Bottom Mounting Screw
1. Locate bottom mounting hole. This hole is near bottom on back panel of heater
(see Figure 11).
2. Mark screw location on wall.
3. Remove heater from wall.
4. If installing bottom mounting screw into hollow or solid wall, install wall anchor.
Follow steps 1 through 5 under Attaching To Wall Anchor Method, page 11.
If installing bottom mounting screw into wall stud, drill hole at marked location
using 9/64" drill bit.
5. Replace heater on wall.
6. Insert bottom anchor screw through back panel into bottom anchor or drilled
hole (see Figure 11).
7. Tighten screw until heater is firmly secured to wall. Do not over tighten.
Note: Do not replace front panel at this time. Replace front panel after making
gas connections and checking for leaks (see pages 13-15).
Figure 11 - Installing Bottom Mounting Screw
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CONNECTING
TO GAS
NOTICE
A qualified service person must connect heater to gas supply.
Follow all local codes.
SUPPLY
WARNING
WARNING ICON
G
001
Never connect heater to private (non-utility) gas wells. This gas is
commonly known as well-head gas.
IMPORTANT: Check gas line pressure before connecting heater to gas line. Gas line
pressure must be no greater than 14 inches of water. If gas line pressure is higher,
heater regulator damage could occur.
CAUTION
WARNING ICON
G
001
Use only new, black iron or steel pipe. Internally-tinned copper
tubing may be used in certain areas. Check your local codes. Use
pipe 3/8" diameter or greater to allow proper gas volume to heater.
If pipe is too small, undue loss of pressure will occur.
Installation must include a manual shutoff valve, ground joint union, and plugged
1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT tap must
be upstream from heater (see Figure 12, page 14).
Apply pipe joint sealant lightly to male threads. This will prevent excess sealant
from going into pipe. Excess sealant in pipe could result in clogged heater valves.
CAUTION
WARNING ICON
G
001
Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.
Install sediment trap in supply line as shown in Figure 12, page 14. Locate sediment
trap where it is within reach for cleaning. Locate sediment trap where trapped
matter is not likely to freeze. A sediment trap traps moisture and contaminants. This
keeps them from going into heater controls. If sediment trap is not installed or is
installed wrong, heater may not run properly.
Continued
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IMPORTANT: Hold pressure regulator with wrench when connecting it to gas piping
and/or fittings.
CONNECTING
TO GAS
SUPPLY
Continued
Pressure
Regulator
3/8" NPT
Pipe Nipple
Heater
Cabinet
Ground Joint
Union
Manual
Shutoff
Valve *
Tee Joint
Reducer
Test
Gauge
Connection *
Bushing to
1/8" NPT
From
Gas Meter
(4" W.C. to
10.5" W.C.
Pressure)
1/8" NPT
Plug Tap
Tee
Joint
Sediment
Trap
3" Minimum
Pipe
Nipple
Cap
Figure 12 - Gas Connection
* An A.G.A. design-certified manual shutoff valve with 1/8" NPT tap is an acceptable
alternative to test gauge connection. Purchase the optional A.G.A. design-certified
manual shutoff valve from your dealer. See Accessory, page 25.
CHECKING
GAS
CONNECTIONS
WARNING
WARNING ICON
G
001
Test all gas piping and connections for leaks after installing or
servicing. Correct all leaks at once.
WARNING
WARNING ICON
G
001
Never use an open flame to check for a leak. Apply a mixture of
liquid soap and water to all joints. Bubbles forming show a leak.
Correct all leaks at once.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
1. Disconnect heater and its individual manual shutoff valve from gas supply
piping system. Pressures in excess of 1/2 PSIG will damage heater regulator.
2. Cap off open end of gas pipe where manual shutoff valve was connected.
3. Pressurize supply piping system by either using compressed air or
opening main gas valve located on or near gas meter.
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4. Check all joints of gas supply piping system. Apply mixture of liquid soap and
water to gas joints. Bubbles forming show a leak.
5. Correct all leaks at once.
CHECKING
GAS
CONNECTIONS
Test Pressures Equal To or Less Than 1/2 PSIG
1. Close manual shutoff valve (see Figure 13).
Continued
2. Pressurize supply piping system by either using compressed air or opening main
gas valve located on or near gas meter.
3. Check all joints from gas meter to manual shutoff valve (see Figure 14). Apply
mixture of liquid soap and water to gas joints. Bubbles forming show a leak.
4. Correct all leaks at once.
PRESSURE TESTING HEATER GAS CONNECTIONS
1. Open manual shutoff valve (see Figure 13).
2. Open main gas valve located on or near gas meter.
3. Make sure control knob of heater is in the OFF position.
4. Check all joints from manual shutoff valve to control valve (see Figure 14).
Apply mixture of liquid soap and water to gas joints. Bubbles forming show a
leak.
5. Correct all leaks at once.
6. Light heater (see Operating Heater, pages 16 through 19). Check all other
internal joints for leaks.
7. Turn off heater (see To Turn Off Gas to Appliance, page 19).
8. Replace front panel.
Open
P
Manual
Shutoff
Valve
Closed
Figure 13 - Manual Shutoff Valve
Control Valve Location
Gas Meter
Manual
Shutoff
Valve
Figure 14 - Checking Gas Joints
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OPERATING
HEATER
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING
WARNING ICON
G
001
If you do not follow these instructions exactly, a fire or
explosion may result causing property damage, personal
injury or loss of life.
A. This appliance has a pilot which must be lighted by hand. When lighting
the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure
to smell next to the floor because some gas is heavier than air and will
settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob. Never use
tools. If the knob will not push in or turn by hand, don’t try to repair it,
call a qualified service technician or gas supplier. Force or attempted
repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water. Immediately
call a qualified service technician to inspect the appliance and to replace
any part of the control system and any gas control which has been under
water.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information above.
2. Make sure manual shutoff valve is fully open.
Clockwise
3. Turn control knob clockwise
to the OFF position.
Piezo Ignitor Button
Control Knob
OFF
PILOT
IGNITOR
LOW
HIGH
Figure 15 - Control Knob In The OFF Position (Model VN12A Shown)
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4. Wait five (5) minutes to clear out any gas. Then smell for gas, including
near the floor. If you smell gas, STOP! Follow “B” in the safety information
at the top of page 16. If you don’t smell gas, go to the next step.
OPERATING
HEATER
Continued
C-clockwise
5. Press in control knob, and turn counterclockwise
Keep control knob pressed for five seconds.
to pilot position.
Note: You may be running this heater for the first time after hooking up
to gas supply. If so, the control knob may need to be pressed in for 30
seconds. This will allow air to bleed from the gas system.
• If control knob does not pop up when released, contact a qualified
service person or gas supplier for repairs.
6. With control knob pressed in, push down and release ignitor button. This
will light pilot. The pilot is attached to the front of burner. If needed, keep
pressing ignitor button until pilot lights.
Note: If pilot does not light, refer to Troubleshooting, pages 21 through
24. Also contact a qualified service person or gas supplier for repairs.
Until repairs are made, light pilot with match. To light pilot with match,
see Manual Lighting Procedure, page 19.
Ignitor Electrode
Pilot Burner
Thermocouple
Figure 16 - Pilot
7. Keep control knob pressed in for 10 seconds after lighting pilot. After 10
seconds, release control knob.
Note: If pilot goes out, repeat steps 3 through 7.
Continued
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OPERATING
HEATER
Continued
TO SELECT HEATING LEVEL
WARNING
WARNING ICON
G
001
When running heater, set control knob at LOW or HIGH
locked positions (VN12A) or ON position (VN6B). Never set
control knob between locked positions. Poor combustion and
higher levels of carbon monoxide may result.
CAUTION
WARNING ICON
G
001
Do not try to adjust heating levels by using the manual
shutoff valve.
C-clockwise
1. Slightly press in control knob and turn counterclockwise
LOW or HIGH positions (VN12A) or ON position (VN6B).
to the
IMPORTANT: Release downward pressure while turning control knob.
Control knob will lock at the desired position.
Control
Knob
VN6B
Burner
Control
Knob
VN12A
Burners
OFF
OFF
PILOT
ON
PILOT
LOW
OFF
OFF
PILOT
HIGH
OFF
Figure 17 - Burner Patterns
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OPERATING
HEATER
Continued
TO TURN OFF GAS TO APPLIANCE
Shutting Off Heater
1. Turn control knob clockwise
Shutting Off Burner Only (pilot stays lit)
1. Turn control knob clockwise to the PILOT position.
Clockwise
to the OFF position.
Clockwise
MANUAL LIGHTING PROCEDURE
1. Remove front panel (see Figure 10, page 12).
2. Follow steps 1 through 5 under Lighting Instructions, pages 16 and 17.
3. With control knob pressed in, strike match. Hold match to pilot until pilot
lights.
4. Keep control knob pressed in for 10 seconds after pilot is lit. After 10
seconds, release control knob.
5. Replace front panel.
Check pilot flame pattern and burner flame pattern often.
INSPECTING
BURNER
PILOT FLAME PATTERN
Figure 18 shows a correct pilot flame pattern. Figure 19 shows an incorrect pilot
flame pattern. The incorrect pilot flame is not touching the thermocouple. This will
cause the thermocouple to cool. When the thermocouple cools, the heater will shut
down.
Pilot Burner
Thermocouple
GOOD PILOT
GRH/OV 009
Figure 18 - Correct Pilot Flame Pattern
Pilot Burner
Thermocouple
BAD PILOT
GRH/OV 010
Figure 19 - Incorrect Pilot Flame Pattern
If pilot flame pattern is incorrect, as shown in Figure 19
• turn heater off (see To Turn Off Gas to Appliance, above)
• see Troubleshooting, pages 21 through 24
Continued
19
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BURNER FLAME PATTERN
Figure 20 shows a correct burner flame pattern. Figure 21 shows an incorrect
burner flame pattern.
INSPECTING
BURNER
Continued
Figure 20 - Correct Burner Flame Pattern (Model VN12A Shown)
Figure 21 - Incorrect Burner Flame Pattern (Model VN12A Shown)
If burner flame pattern is incorrect, as shown in Figure 21
• turn heater off (see To Turn Off Gas to Appliance, page 19)
• see Troubleshooting, pages 21 through 24
CLEANING
AND
WARNING
WARNING ICON
G
001
Turn off heater and let cool before cleaning.
MAINTENANCE
CAUTION
WARNING ICON
G
001
You must keep control areas, burner, and circulating air
passageways of heater clean. Inspect these areas of heater before
each use. Have heater inspected yearly by a qualified service
person. Heater may need more frequent cleaning due to excessive
lint from carpeting, bedding material, etc.
ODS/PILOT AND BURNER ORIFICE
• Use a vacuum cleaner, pressurized air, or small, soft bristled brush to clean.
CABINET
Air Passageways
• Use a vacuum cleaner or pressurized air to clean.
Exterior
• Use a soft cloth dampened with a mild soap and water mixture. Wipe the
cabinet to remove dust.
20
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TROUBLE-
SHOOTING
WARNING
WARNING ICON
G
001
Turn off heater and let cool before servicing. Only a qualified
service person should service and repair heater.
Note: All troubleshooting
items are listed in order of
operation.
CAUTION
WARNING ICON
G
001
Never use a wire, needle, or similar object to clean ODS/pilot. This
can damage ODS/pilot unit.
OBSERVED
PROBLEM
POSSIBLE
CAUSE
REMEDY
When ignitor button
is pressed and control
knob is pressed in
and turned to the
PILOT position,
there is no spark at
ODS/pilot
1. Ignitor electrode posi-
tioned wrong
2. Ignitor electrode broken
3. Ignitor electrode not
connected to ignitor
cable
1. Replace ignitor
2. Replace ignitor
3. Reconnect ignitor cable
4. Ignitor cable pinched or
wet
4. Free ignitor cable if
pinched by any metal or
tubing. Keep ignitor
cable dry
5. Piezo ignitor nut is loose 5. Tighten nut holding
piezo ignitor to heater
cabinet. Nut is located
inside heater cabinet at
top.
6. Broken ignitor cable
7. Bad piezo ignitor
6. Replace ignitor cable
7. Replace control valve
(piezo is part of control
valve)
When ignitor button
is pressed and control
knob is pressed in
and turned to the
PILOT position,
there is spark at
ODS/pilot but no
ignition
1. Gas supply turned off or
manual shutoff valve
closed
2. Control knob not in
PILOT position
1. Turn on gas supply or
open manual shutoff
valve
2. Turn control knob to
PILOT position
3. Control knob not pressed 3. Press in control knob
in while in PILOT
position
while in PILOT position
4. Air in gas lines when
installed
4. Continue holding down
control knob. Repeat
igniting operation until
air is removed
5. ODS/pilot is clogged
5. Clean ODS/pilot (see
Cleaning and Mainte-
nance, page 20) or
replace ODS/pilot
assembly
6. Gas regulator setting is
not correct
6. Replace gas regulator
Continued
21
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OBSERVED
PROBLEM
POSSIBLE
CAUSE
TROUBLE-
REMEDY
SHOOTING
ODS/pilot lights but
flame goes out when
control knob is
released
1. Control knob not fully
pressed in
2. Control knob not
pressed in long enough
1. Press in control knob
fully
Continued
2. After ODS/pilot lights,
keep control knob
pressed in 10 seconds
3. Fully open manual
shut-off valve
3. Manual shutoff valve
not fully open
4. Thermocouple connec-
tion loose at control
valve
4. Hand tighten until
snug, then tighten 1/4
turn more
5. Pilot flame not touch-
ing thermocouple,
which allows thermo-
couple to cool, causing
pilot flame to go out.
This problem could be
caused by one or both
of the following:
5. A) Contact local
natural gas company
B) Clean ODS/pilot
(see Cleaning and
Maintenance, page 20)
or replace ODS/pilot
assembly
A) Low gas pressure
B) Dirty or partially
clogged ODS/pilot
6. Thermocouple dam-
aged
6. Replace thermocouple
7. Replace control valve
7. Control valve damaged
1. Clean burner orifice(s)
(see Cleaning and
Maintenance, page 20)
or replace burner
orifice(s)
Burner(s) does not
light after ODS/pilot
is lit
1. Burner orifice(s) is
clogged
2. Replace burner
orifice(s)
3. Contact local natural
gas company
2. Burner orifice(s)
diameter is too small
3. Inlet gas pressure is
too low
1. Contact local natural
gas company
Delayed ignition of
burner(s)
1. Manifold pressure is
too low
2. Clean burner orifice(s)
(see Cleaning and
Maintenance, page 20)
or replace burner
orifice(s)
2. Burner orifice(s) is
clogged
1. Clean burner orifice(s)
(see Cleaning and
Maintenance, page 20)
or replace burner
Burner backfiring
during combustion
1. Burner orifice(s) is
clogged or damaged
orifice(s)
2. Replace burner
3. Replace gas regulator
2. Burner damaged
3. Gas regulator defective
22
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POSSIBLE
CAUSE
OBSERVED
PROBLEM
TROUBLE-
REMEDY
SHOOTING
1. Plaque damaged
2. Inlet gas pressure is
too low
Burner plaque(s) does
not glow
1. Replace burner
2. Contact local natural
gas company
Continued
3. Control knob set
between locked
positions
3. Turn control knob until
it locks at desired
setting
1. Residues from manu-
facturing processes
Slight smoke or odor
during initial opera-
tion
1. Problem will stop after
a few hours of opera-
tion
1. Metal expanding while
heating or contracting
while cooling
Heater produces a
clicking/ticking noise
just after burner is lit
or shut off
1. This is common with
most heaters. If noise is
excessive, contact
qualified service person
WARNING
WARNING ICON
G
001
If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors.
Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new
carpet or textiles, etc., create fumes. These fumes may mix with combustion air and
create odors.
1. Heater burning vapors
from paint, hair spray,
glues, etc. See IMPOR-
TANT statement above
2. Gas leak. See Warn-
ing statement
Heater produces
unwanted odors
1. Ventilate room. Stop
using odor-causing
products while heater is
running
2. Locate and correct all
leaks (see Checking Gas
Connections, page 14)
above
1. Not enough fresh air is
available
2. Low line pressure
Heater shuts off in
use (ODS operates)
1. Open window and/or
door for ventilation
2. Contact local natural
gas company
3. ODS/pilot is partially
clogged
3. Clean ODS/pilot (see
Cleaning and Mainte-
nance, page 20)
Continued
23
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TROUBLE-
WARNING
WARNING ICON
G
001
If you smell gas
SHOOTING
• Shut off gas supply.
Continued
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use
any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the
fire department.
OBSERVED
PROBLEM
POSSIBLE
CAUSE
REMEDY
Gas odor even when
control knob is in
OFF position
1. Gas leak. See Warn-
ing statement at
top of page
1. Locate and correct all
leaks (see Checking
Gas Connections, page
14)
2. Control valve defec-
tive
2. Replace control valve
Gas odor during
combustion
1. Foreign matter be-
tween control valve
and burner
1. Take apart gas tubing
and remove foreign
matter
2. Gas leak. See Warn-
ing statement at
top of page
2. Locate and correct all
leaks (see Checking
Gas Connections, page
14)
You may have further questions about installation, operation, or troubleshooting.
If so, contact DESA International’s Technical Service Department at 1-800-323-
TECHNICAL
SERVICE 5190.
VN12A
VN6B
6,000
Natural Only
Piezo
SPECIFICATIONS
BTU (Variable)
Type Gas
Ignition
6,000/12,000
Natural Only
Piezo
Pressure Regulator Setting
3" W.C.
3" W.C.
Inlet Gas Pressure (inches of water)
Maximum
Minimum
10.5"
4"
10.5"
4"
Dimensions, Inches (H x W x D)
Heater
20 1/2 x 13 1/2 x 5
25 x 16 11/16 x 7 1/2
20 1/2 x 13 1/2 x 5
25 x 16 11/16 x 7 1/2
Carton
Weight (pounds)
Heater
14
17
13
16
Shipping
24
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When gas pressure is too low
• pilot will not stay lit
• burner(s) will have delayed ignition
• heater will not produce specified heat
When gas quality is bad
SERVICE
HINTS
• pilot will not stay lit
• burner(s) will produce flames and soot
• heater will backfire when lit
You may feel your gas pressure is too low or gas quality is bad. If so, contact your
local natural gas supplier.
Note: Use only original replacement parts. This will protect your warranty coverage
for parts replaced under warranty.
REPLACEMENT
PARTS
Parts Under Warranty
Contact authorized dealer from whom you purchased this product. If they cannot
supply original replacement part(s), call DESA International’s Technical Service
Department at 1-800-323-5190 for referral information.
When contacting your dealer or DESA International, have ready:
• your name
• your address
• model number of your heater
• how heater was malfunctioning
• type of gas used (propane or natural gas)
• purchase date
Usually, we will ask you to return the defective part to the factory.
Parts Not Under Warranty
Contact authorized dealers of this product. If they cannot supply original replace-
ment part(s), call DESA International’s Parts Department at 1-800-972-7879 for
information.
When calling DESA International, have ready:
• model number of your heater
• the replacement part number
You can purchase a service manual from the address listed on the back page of this
manual. Send a check for $5.00 payable to DESA International.
SERVICE
PUBLICATIONS
Purchase this heater accessory from your local dealer. If they cannot supply this
accessory, call DESA International’s Parts Department at 1-800-972-7879 for
information. You can also write to the address listed on
the back page of this manual.
ACCESSORY
MANUAL SHUTOFF
VALVE - GA5010
Manual shutoff valve with 1/8"
NPT tap.
25
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This list contains replaceable parts used in your heater. When ordering parts, follow
the instructions listed under Replacement Parts on page 25 of this manual.
PARTS LIST
VN6B
KEY PART
KEY PART
NO.
NUMBER
DESCRIPTION
QTY. NO.
NUMBER
DESCRIPTION
QTY.
1
2
3
4
5
6
7
098304-01
099467-01
099318-03
098342-01
099469-01
M15823-37
503329
Screw, #10 x 3/8"
Front Panel Assembly
Grill Guard
2
1
1
2
1
9
1
1
1
1
1
1
1
1
1
14
15
16
17
18
19
20
21
22
23
24
099057-01
098276-01
099468-04
099415-01
098303-02
098508-01
099393-01
M11084-26
099818-01
097159-02
098271-03
Pressure Tap Fitting
1/8 Pipe Plug
Cabinet Assembly
Gas Regulator
Screw, #6 x 5/16"
Valve Retainer Nut
Control Knob
Screw, #10 x 3/8"
Internal Tooth Washer
Piezo Ignitor
1
1
1
1
2
1
1
2
1
1
1
Grill Guard Clip
Reflector Assembly
Screw Hex #8 x 1/4"
ODS/Pilot Assembly
Thermocouple
Ignitor Electrode
Burner Assembly
Injector
Tubing - Valve to burner
Pilot Tubing - Valve to pilot
Tubing - Regulator to valve
Control Valve
7-1 098514-01
7-2 098594-01
099884-01
8
9
099056-04
Ignitor Cable
10
11
12
13
099390-01
099387-05
099391-02
100829-01
PARTS AVAILABLE - NOT SHOWN
099395-01
Control Position Label
23
1
ILLUSTRATED
PARTS
20
19
22
16
BREAKDOWN
VN6B
HEATER EXPLODED VIEW
24
8
4
7
18
6
17
21
24
13
5
14
6
11
3
10
15
7-1
7-2
9
12
2
1
ODS/PILOT
GRHpv013.V
GRHVP5B
26
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This list contains replaceable parts used in your heater. When ordering parts, follow
the instructions listed under Replacement Parts on page 25 of this manual.
PARTS LIST
VN12A
KEY PART
KEY PART
NO.
NUMBER
DESCRIPTION
QTY. NO.
NUMBER
DESCRIPTION
QTY.
1
2
3
4
5
6
7
098304-01
099467-01
099318-03
098342-01
099469-02
M15823-37
503329
Screw, #10 x 3/8"
Front Panel Assembly
Grill Guard
2
1
1
2
1
14
15
16
17
18
100432-01
099057-01
098276-01
099468-05
099415-01
098303-02
098508-01
099393-01
M11084-26
099818-01
097159-02
098271-03
Control Valve
Pressure Tap Fitting
1/8 Pipe Plug
Cabinet Assembly
Gas Regulator
Screw, #6 x 5/16"
Valve Retainer Nut
Control Knob
1
1
1
1
1
2
1
1
2
1
1
1
Grill Guard Clip
Reflector Assembly
Screw Hex #8 x 1/4"
ODS/Pilot Assembly
Thermocouple
Ignitor Electrode
Burner Assembly
Injector
Tubing - Valve to plaque A
Pilot Tubing - Valve to pilot
Tubing - Valve to plaque B
Tubing - Regulator to valve
Control Valve
10 19
1
1
1
1
2
1
1
20
21
22
23
24
25
7-1 098514-01
7-2 098594-01
099884-02
Screw, #10 x 3/8"
Internal Tooth Washer
Piezo Ignitor
8
9
099056-04
10
11
12
13
14
099390-02
099387-05
099392-01
099391-02
100432-01
Ignitor Cable
PARTS AVAILABLE - NOT SHOWN
1
1
099395-02
Control Position Label
1
24
17
21
20
23
ILLUSTRATED
PARTS
BREAKDOWN
VN12A
HEATER EXPLODED VIEW
25
8
4
A
7
B
19
6
18
22
25
14
5
15
6
11
3
10
16
7-1
7-2
9
13
2
9
12
1
ODS/PILOT
GRH/VP's & VN's 2-PLAQUE
27
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WARRANTY INFORMATION
KEEP THIS WARRANTY
Model
Serial No.
Date Purchased
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our
standard written warranty. We make no other warranty, expressed or implied.
LIMITED WARRANTY
VANGUARD VENT-FREE RESIDENTIAL GAS HEATERS
DESA International warrants this product and any parts thereof, to be free from defects in material and
workmanship for two years from the date of first purchase, provided that the product has been properly
installed, operated, and maintained in accordance with all applicable instructions. To make a claim under this
warranty, the bill of sales or proof of purchase must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers only the cost of parts and
labor required to restore this heater to proper operating condition. Warranty parts must be obtained through
authorized dealers of this product and/or DESA International who will provide original factory replacement
parts. Failure to use original factory replacement parts voids this warranty. The heater must be installed by a
qualified installer in accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or
parts that fail or become damaged as a result of misuse, accidents, lack of proper maintenance, alteration,
tampering, contaminated fuels, or defects caused by improper installation. Travel, transportation, and incidental
costs associated with warranty repairs are not reimbursable under this warranty and are the responsibility of the
owner.
To the full extent allowed by the law of the jurisdiction that governs the sale of the product: this express
warranty excludes any and all other expressed warranties and limits the duration of any and all implied
warranties, including warranties of merchantability and fitness for a particular purpose to two years from the
date of first purchase: and DESA International’s liability is hereby limited to the purchase price of the product
and DESA International shall not be liable for any other damages whatsoever including indirect, incidental, or
consequential damages.
Some states do not allow a limitation of how long an implied warranty lasts or an exclusion or limitation of
incidental or consequential damages, so the above limitation of implied warranties, or exclusion, or limitation
of damages may not apply to you.
This warranty provides the original retail purchaser with specific legal rights. For specific information regard-
ing those rights, please consult the applicable state laws.
2701 Industrial Drive
P.O. Box 90004
Bowling Green, KY 42102-9004
100845-01
REV. C
5/94
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