VTech Telephone mi6885 User Manual

Users manual  
Models:  
mi6885/mi6889/mi6890  
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Table of contents  
Delete outgoing announcement . . . . . . . . . . . 33  
Message playback . . . . . . . . . . . . . . . . . . 33  
Announcements . . . . . . . . . . . . . . . . . . . 34  
Options during playback . . . . . . . . . . . . . . . 34  
Delete all messages . . . . . . . . . . . . . . . . . 34  
Record and play memos . . . . . . . . . . . . . . . 34  
Record a memo . . . . . . . . . . . . . . . . . . . 35  
Play back a memo . . . . . . . . . . . . . . . . . . 35  
Call screening . . . . . . . . . . . . . . . . . . . . 35  
Remote access . . . . . . . . . . . . . . . . . . . 35  
Set the remote access code . . . . . . . . . . . . . 36  
Remote answering system operation . . . . . . . . 36  
Message alert . . . . . . . . . . . . . . . . . . . . 38  
Announcement only mode. . . . . . . . . . . . . . 39  
Turn the announcement only mode on or off . . . . 39  
Customize the announcement only message . . . . 39  
Base ringer. . . . . . . . . . . . . . . . . . . . . . 40  
Number of rings . . . . . . . . . . . . . . . . . . . 40  
Message window display . . . . . . . . . . . . . . 41  
Headset operation . . . . . . . . . . . . . . . . . . . 4ꢀ  
Headset jack . . . . . . . . . . . . . . . . . . . . . 4ꢀ  
Operating range . . . . . . . . . . . . . . . . . . . 4ꢀ  
Batteries . . . . . . . . . . . . . . . . . . . . . . . . 43  
Battery care and performance. . . . . . . . . . . . 43  
Replace the handset battery. . . . . . . . . . . . . 43  
Troubleshooting . . . . . . . . . . . . . . . . . . . . 44  
Additional information . . . . . . . . . . . . . . . . . 45  
Maintenance . . . . . . . . . . . . . . . . . . . . . . 5ꢀ  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . 5ꢀ  
Important safety instructions . . . . . . . . . . . . . . 53  
FCC, ACTA and IC regulations. . . . . . . . . . . . . 56  
The RBRC® seal . . . . . . . . . . . . . . . . . . . . 56  
Technical specifications . . . . . . . . . . . . . . . . 57  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 58  
3
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Congratulations  
on purchasing your new VTech product.  
Before using this telephone, please read the  
Important safety instructions  
on page 54 of this manual.  
This manual has all the feature operations and troubleshooting necessary  
to install and operate your new VTech telephone. Please review this manual  
thoroughly to ensure proper installation and operation of this innovative and  
feature rich VTech product. For support, shopping, and everything new at VTech,  
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Getting started  
Parts checklist for mi6885  
1. Telephone base  
ꢀ. Handsets (3)  
3. Charger power adapters (ꢀ)  
4. Chargers (ꢀ)  
5. Telephone line cord  
6. Belt clips (3)  
Important!  
Before using  
this telephone,  
Please read  
Important safety  
instructions on  
pages 53-54.  
3. Charger power  
adapters (ꢀ)  
7. Batteries (3)  
8. Quick start guide  
9. Base power adapter  
10. Wall mount bracket  
11. User’s manual  
ꢀ. Handsets (3)  
4. Chargers (ꢀ)  
1. Telephone base  
To purchase replacement  
batteries, visit us on the web  
call VTech Communications,  
Inc. at 1-800-595-9511. In  
Canada, contact VTech  
TelecommunicationsCanada  
com or 1-800-ꢀ67-7377.  
8. Quick start  
guide  
6. Belt clips (3) 7. Batteries (3)  
5. Telephone line cord  
10. Wall mount  
bracket  
9. Base power adapter  
11. User’s manual  
5
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Getting started  
Parts checklist for mi6889/mi6890  
1. Telephone base  
ꢀ. Handsets (4)  
3. Charger power adapters (3)  
4. Chargers (3)  
5. Telephone line cord  
6. Belt clips (4)  
Important!  
Before using  
this telephone,  
Please read  
Important safety  
instructions on  
pages 53-54.  
3. Charger power  
adapters (3)  
7. Batteries (4)  
8. Quick start guide  
9. Base power adapter  
10. Wall mount bracket  
11. User’s manual  
ꢀ. Handsets (4)  
4. Chargers (3)  
1. Telephone base  
To purchase replacement  
batteries, visit us on the web  
call VTech Communications,  
Inc. at 1-800-595-9511. In  
Canada, contact VTech  
TelecommunicationsCanada  
com or 1-800-ꢀ67-7377.  
8. Quick start  
guide  
6. Belt clips (4) 7. Batteries (4)  
5. Telephone line cord  
10. Wall mount  
bracket  
9. Base power adapter  
11. User’s manual  
6
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Installation  
Install handset battery  
1. Align the two holes in the plug with  
the socket pins, then snap the plug  
into place.  
ꢀ. Place the battery in the compartment with  
the wires in the upper left corner.  
3. Replace cover by sliding it upwards until  
it clicks into place.  
4. Be sure to charge the battery in the  
handset for a minimum of 16 hours before  
using your phone.  
Choose a location  
For optimum performance of your  
cordless telephone system:  
1. Choose a central location for your  
telephone base.  
Use only the  
provided VTech  
battery, or  
equivalent.  
To obtain a  
ꢀ. Install your phone(s) as far away as  
possible from any other cordless  
(wireless) devices such as cordless  
telephones, 80ꢀ.11 wireless routers  
(for example, WiFi), etc.  
3. Install your phone(s) as far away  
as possible from other electronic  
equipment such as microwave  
ovens, televisions, computers, etc.  
4. Install your telephone equipment  
away from heat sources and direct  
sunlight.  
replacement  
battery, visit our  
website at www.  
vtechphones.com  
or call 1 (800) 595-  
9511.  
Place the handset  
in its telephone  
base when  
not in use to  
ensure optimum  
performance.  
 
5. Avoid excessive moisture, dust or  
extreme cold.  
If you need to  
install your phone  
within the same  
room as other  
1.  
ꢀ.  
cordless phones  
or wireless  
products, you may  
need to select a  
different channel  
for your router  
3
1
and or change the  
channel on your  
phone’s handsets.  
7
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Installation  
Connect power to telephone base/handset chargers  
1. Plug the power adapter into an electrical outlet not controlled by a wall switch, and the  
connector into the power jack on bottom of the telephone base.  
ꢀ. Choose the location for your charger, and plug its power supply into an electrical outlet.  
If the battery has  
not been charged,  
place the handset  
in the telephone  
base, and allow  
it to charge for at  
least 16 hours.  
Use only the  
VTech power  
supply provided  
with your  
telephone.  
To obtain a  
Telephone outlet  
AC power outlet  
AC power outlet  
replacement,  
visit our website  
at www.  
vtechphones.com  
or call 1 (800)  
595-9511.  
This power unit  
is intended to  
be correctly  
orientated in a  
vertical or floor  
mount position.  
The prongs are  
not designed  
to hold the plug  
in place if it is  
plugged into a  
ceiling, under-the-  
table or cabinet  
outlet.  
Connect to phone line  
Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone  
base. Then plug the other end of the cord into the wall telephone outlet.  
8
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Installation  
Check battery indicator  
If you see WARNING CHECK BATTERY! on the handset display, it indicates one of the following:  
If the phone will  
not be used for  
a long period of  
time, remove the  
battery to prevent  
possible leakage.  
If you have any  
trouble installing  
your phone,  
1. There is no battery in your handset. You need to install the supplied battery into your handset (see  
Install handset battery)  
ꢀ. The battery needs to be replaced.  
3. The battery has been installed incorrectly. Please reinstall (see Install handset battery) and/or  
see the diagram in the battery compartment of the handset.  
When in LOW BATTERY mode, the keypad sounds, backlighting and speakerphone features do not  
work. When the battery has been charged, these features will return to their normal function.  
please refer to the  
Troubleshooting  
section near  
the end of this  
manual.  
Check for dial tone  
After the battery is charged, press  
on the handset. You should hear a dial tone. If not, see  
Troubleshooting.  
9
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Installation  
If you subscribe to DSL service (optional)  
If you receive high speed internet through your telephone line (commonly referred to as DSL), and you  
are experiencing interference during conversations, and/or your caller ID features are not functioning  
properly, and you subscribe to DSL service from your telephone company, install a DSL filter to the  
telephone line between the telephone base and the telephone line jack. Contact your DSL provider  
to obtain a DSL filter.  
Telephone  
line cord  
DSL filter (For  
DSL users)  
To single telephone  
jack (RJ11C)  
Belt clip (optional)  
To attach  
To remove  
10  
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Wall mounting (optional)  
The wall mount brackets are designed for use on standard wall mount plates only.  
1. Follow the instructions on page 8 to connect the power to telephone base and phone line.  
ꢀ. Line up the tabs on the wall mount adapter with the holes at the bottom of the telephone base.  
Snap the wall mount bracket firmly in place.  
3. Mount the telephone base on the wall. Position the telephone base so that the mounting studs fit  
into the holes on the wall mount bracket. Slide telephone base down on the mounting studs until  
it locks into place.  
11  
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Registration  
The mi6889 comes with four registered handset (named Handset 1, 2, 3, 4).  
Additional handsets (mi6807) are available from your local authorized dealers or from our website  
at www.vtechphones.com in the US, or www.vtechcanada.com in Canada.  
When first  
purchased you  
need to charge  
your handsets  
for at least five  
minutes before  
registering to  
telephone base.  
The handset  
number is used  
as the extension  
number.  
Up to four extension handsets can be registered with the same telephone base, and two can be in  
operation at the same time. Each additional handset purchased will have to be registered separately  
following the instruction which comes with the optional handset.  
Register a handset  
NOT REGISTERED  
When first purchased, all accessory handsets show NOT REGISTERED  
on the screen. To register a handset:  
1. Place the handset in a telephone base or charger that is connected  
to a power outlet. If PRESS FIND HNDST 4 SEC ON BASE does not  
appear on the screen after a few seconds, lift up handset and place  
in base or charger again.  
If the registration  
is not successful  
lift all handsets  
out of the  
PRESS FIND HNDST  
4 SEC ON BASE  
telephone base  
or charger and  
place them  
ꢀ. On the telephone base:  
Press and hold FIND HANDSET for four seconds.  
• Release FIND HANDSET once the IN USE light comes on.  
back in the  
telephone base  
or charger. Try  
the registration  
process again.  
Four  
seconds later:  
1ꢀ  
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Registration  
After a while the handset will emit series of tones, the newly registered handset will be assigned the  
lowest extension number not previously assigned to another system handset (1-4) when successfully  
registered. Repeat steps 1 and ꢀ if handset does not successfully register to the telephone base  
within two minutes.  
If the de-register  
process does not  
work you may  
need to reset  
the system and  
try again. To  
If you are replacing a handset on a system that has the maximum number of registered handsets or  
wish to change the assigned handset number of your registered handsets, you must first de-register  
the handsets, then re-register all handsets.  
reset: pick up  
the handset and  
De-register all handsets  
1. Press and hold FIND HANDSET on the main telephone base for 10 seconds.  
press  
.
ꢀ. When the IN USE light starts to flash, release the FIND HANDSET button.  
3. Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds,  
all handsets will be de-registered.  
4. All handsets will show NOT REGISTERED.  
Press the OFF  
button and place  
the handset back  
into the telephone  
base.  
NOT REGISTERED  
13  
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Handset layout  
1. Earpiece  
ꢀ. Caller ID/scroll down  
3. Headset jack (ꢀ.5mm)  
4. Talk/flash  
5. Dial keys (0-9, *, #)  
6. Redial/pause  
7. Mute/remove  
8. Display  
1
9. Select/menu  
10. Phonebook/scroll up  
11. Volume control  
1ꢀ. Off/clear  
8
9
13. Speaker  
14. Intercom  
3
10  
11  
1ꢀ  
13  
4
5
14  
6
7
14  
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Telephone base layout  
1. In use indicator  
ꢀ. Charge indicator  
3. Setup  
4. Volume control  
5. Answer on/off  
6. Change  
7. Delete/skip/play/  
stop/repeat  
8. Time/set  
9. Find handset  
10. Record/memo  
4
5
1
3
6
7
9
10  
8
15  
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Telephone settings  
Handset icons  
Icon  
Description  
• The microphone is muted.  
NEW  
• Displayed when viewing a missed call that has not been reviewed.  
• The handset ringer is off.  
• Low battery indicator or charging indicator.  
• Flashes to indicate that there are new voicemail messages. (Service  
must be subscribed from your telephone company.)  
• Displayed when using a headset with your handset.  
Handset lights  
Light  
Description  
• On when handset speakerphone is in use.  
Telephone base display  
Light  
Description  
IN USE  
• On when the phone is being used.  
• Flashes when an extension phone is being used.  
CHARGE  
• On when the handset is charging in the base.  
• On when the answering system is on.  
ANS ON/OFF  
16  
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Telephone settings  
Handset main menu  
Enter the main menu options on the handset by pressing MENU. Press  
or  
to select from the  
six menu items described below.  
Directory (  
Enter and retrieve up to 50 names and telephone numbers.  
Call log (  
Review caller ID data, select and dial from the caller ID data.  
Settings (  
Change the language of the menu prompts, set dial type and time, clear voicemail.  
Sounds (  
Select ringer tone, turn key tone on or off.  
Display (  
Choose from the five preset images used as wallpaper or adjust the screen contrast.  
Ringer volume (  
)
)
)
)
)
)
Adjust ringer volume or turn ringer off.  
Press or to reach the desired menu option, then press MENU/SEL to select.  
17  
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Telephone settings  
SETTINGS(  
)
With this icon highlighted, press MENU, then press  
or  
to select from the following menu  
options:  
When the  
LANGUAGE – This option allows you to change the screen prompts to English, Espanol or  
Francais.  
telephone  
is ringing,  
press OFF to  
temporarily mute  
the ringer.  
DIAL TYPE - This option allows you to select tone or pulse dial.  
CLOCK SETTING - This option allows you to adjust the time displayed on the idle screen.  
CLR VOICE MAIL - This option allows you to turn the voicemail indicator off.  
SOUNDS (  
)
RINGER MELODY - This option allows you to select one of the 10 (0-9) different ringer tones for  
incoming calls.  
KEY TONE - This option allows you to turn the key tone on or off.  
DISPLAY (  
)
WALLPAPER - This option allows you to set a wallpaper image. Select WALLPAPER in the main  
menu, then press or to view the five available images. Once you have selected the image,  
press SEL and you will hear a confirmation tone.  
CONTRAST - This option allows you to adjust the handset screen contrast.  
RINGER VOLUME (  
)
This option allows you to adjust the ringer volume or turn the ringer off.  
18  
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Handset operation  
Making calls  
• Press  
then dial the phone number.  
(or SPEAKER to use the handset speakerphone feature),  
• The procedure  
to change  
the volume is  
the same for  
the handset  
earpiece,  
-OR-  
Dial the phone number first, then press  
(or SPEAKER).  
To end your call, press OFF or place the handset in the base or charger.  
Answering calls  
• Press  
, SPEAKER or any dialing keys.  
To end your call, press OFF or place the handset in its telephone base or  
charger.  
speakerphone  
and headset.  
Flash function  
You can use your phone with services such as call waiting.  
When you subscribe to call waiting service from your telephone company,  
press  
signal. Press  
/FLASH to switch to the new call when you receive a call waiting  
/FLASH again to switch back to the original call.  
Handset volume  
The volume control is on the right side of the handset. During a call, press  
the VOL  
or keys to adjust the listening volume to a comfortable level.  
When you reach the maximum or minimum setting, a double beep will  
sound. (Follow these instructions to change the volume for the handset,  
speakerphone or headset.)  
Redial  
• When the handset is idle, press REDIAL/PAUSE to display the last five  
telephone numbers dialed from the handset (up to 3ꢀ digits for each  
REDIAL  
number). Use  
or  
to scroll through the last five numbers dialed.  
When the beginning or the end of the redial list is reached, a double  
beep will sound.  
800-595-9511  
19  
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Handset operation  
• Press  
or SPEAKER to dial the displayed number.  
• Press REMOVE to erase the displayed number. You’ll hear a  
confirmation beep.  
• Press OFF to exit.  
If the redial  
memory is empty,  
and REDIAL is  
pressed, a double  
beep will sound.  
If the forward call  
is not answered  
in about 30  
Mute  
• During a call, press MUTE to disable the microphone. You will not be  
heard but you will be able to hear the other person. The screen will  
briefly display MUTED:  
PHONE  
00:00:15  
seconds, the  
external call will  
be returned to  
the originating  
handset.  
• Press MUTE again to return to normal two-way conversation.  
MICROPHONE ON will display briefly.  
Intercom  
• When not on a call, press INT. The first handset (HS1) will display:  
INTERCOM TO:  
• Press the number of the handset to be called using the dial keys (1-4).  
• The second handset (HSꢀ) will ring and the screen will display:  
HANDSET 1  
IS CALLING  
• Press  
, SPEAKER, INT or any dialing key on HSꢀ to answer the  
intercom call. The screen will display:  
INTERCOM  
ꢀ0  
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Handset operation  
• To end the call, press INT or OFF on either handset, or place the  
handset back in its telephone base.  
INTERCOM ENDED  
If the called handset is out of range or on an external call, when paged,  
the display of the calling handset will show:  
UNABLE TO CALL  
TRY AGAIN  
Call forward  
An external call can be forwarded or transferred from one  
handset to another.  
If you are on an external call (HS1), you can forward the call to  
another handset (HSꢀ) by pressing and holding INT. HS1 will show  
FORWARD TO and you should input the number of the desired  
handset.  
FORWARD TO:  
HSꢀ will show INCOMING CALL and start ringing  
Press  
on the HSꢀ to answer.  
If the forwarded call is not answered within 30 seconds, the external  
call will be returned to HS1 and the display will show CALL BACK,  
and ring for 30 seconds. If the returned call is not answered within 30  
seconds, the external call will end automatically.  
CALL BACK  
Call transfer  
• While on an external call, a handset (HS1) can transfer the call to another system handset (HSꢀ)  
by pressing INT. The external call is put on hold automatically.  
• Select the destination handset number (1-4).  
• HS1 shows CALLING HANDSET 2 (HSꢀ).  
• HSꢀ can pick up the transferred call when it rings and the screen shows HANDSET 1 IS  
CALLING.  
ꢀ1  
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Handset operation  
• HSꢀ can pick up the transferred call by pressing  
, SPEAKER or INT.  
• An intercom call is now established (the external call is still on hold) and HS1 and HSꢀ are able  
to talk to each other. HS1 or HSꢀ can hang up, and conversation with the external call can be  
resumed. CALL TRANSFERRED is briefly displayed on HS1.  
If the transferred call is not answered within 100 seconds, the intercom attempt will be automatically  
ended and the external call will return to the original party.  
Conference call  
It is possible to establish a conference call between two handsets and  
the external line.  
If one handset is already connected to the external line, the other can join  
the conversation by pressing , a conference call will be established  
PHONE  
00:00:15  
immediately. Both handsets will show:  
Find handset  
At the telephone base, press FIND HANDSET to page the handset up to  
60 seconds.  
• When the handset is not being used, press FIND HANDSET.  
** PAGING **  
• To turn off the signal at the handset, press  
, SPEAKER or any  
dial pad key (0-9, *, #) on the handset, or press FIND HANDSET at  
the base. Press OFF to turn off the page.  
Voice mail  
If you subscribe to voice mail service provided by your telephone company,  
you can receive voice mail messages from callers. When you have a new  
voice mail, the screen will display NEW VOICE MAIL, and the voice mail  
indicator will flash.  
HANDSET 1  
NEW VOICE MAIL  
On how to access your voice mail, contact your local telephone company  
for further instruction.  
ꢀꢀ  
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Directory  
Your phone can store up to 50 entries (numbers with names) in memory. Each memory location can  
hold up to 3ꢀ digits for the number and 16 characters for the name. Only one handset can access the  
directory at a time. If a second handset attempts to reach the directory, NOT AVAILABLE  
All handsets  
AT THIS TIME will be displayed on the second handset.  
share a common  
directory, stored  
in the base.  
Store a new entry  
Entries entered  
into one handset  
are available at all  
handsets, and if  
a directory entry  
is deleted, it will  
disappear from all  
handsets.  
• While entering  
numbers,  
press and hold  
REDIAL/PAUSE  
to add pauses if  
necessary.  
If there is a  
duplicated  
number in the  
directory, the  
display will  
show: ALREADY  
SAVED.  
• Press MENU/SEL on the handset.  
• With DIRECTORY highlighted, press SEL.  
• Press  
to select STORE. Press SEL.  
• You will be prompted to ENTER NUMBER. Use the dialing keys to  
enter the number to be stored in the directory. Press MUTE/REMOVE  
to backspace and make corrections. Press SEL when you are done  
entering the phone number.  
DIRECTORY  
ENTER NUMBER  
800-595-9511\  
• You will then be prompted to ENTER NAME. Use the dialing keys to  
spell the name (see the next page). Press SEL.  
DIRECTORY  
ENTER NAME  
\
• A confirmation tone will sound, and the new directory entry will briefly  
be displayed.  
DIRECTORY  
LIST FULL  
If the directory is full, the handset will display LIST FULL.  
If you wish to store a number from redial memory into the directory, press  
REDIAL/PAUSE then  
or  
to scroll to the desired redial number  
from memory. Press SEL.  
ꢀ3  
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Directory  
Characters by number  
Pressing any particular key causes different characters to be displayed in the following order:  
Characters by number of key presses  
Key  
1
1
#
3
4
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ꢀ4  
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Directory  
Review and dial entries  
• Press MENU, with DIRECTORY highlighted, press SEL. With REVIEW  
in the first line, press SEL.  
-OR-  
With the handset in idle, press to enter the directory. The first directory  
entry will be displayed.  
• Scroll through the directory entries using  
character of the name to be searched (using the digit keys). Continue  
When reviewing  
the directory, the  
second line of  
the display will  
show the phone  
number, up to  
16 digits. For  
numbers longer  
than 16 digits,  
only the first 13  
digits will be  
and  
or enter the first  
pressing the  
dialed.  
or  
scroll keys, until you reach the entry to be  
• Press  
or SPEAKER to dial the number.  
DIRECTORY  
shown. Press  
or # to scroll the  
phone number  
to see the  
Edit a directory entry  
*
ENTER NUMBER  
• Follow the steps in Review and dial entries (above) to reach the entry  
you wish to edit.  
800-595-9511\  
• Press SEL to enter number edit mode.  
• Press and release MUTE/REMOVE to backspace, then press the digit  
keys to correct the number. Press and hold REDIAL/PAUSE to add  
pauses if necessary.  
additional digits.  
If there are no  
entries in the  
directory when  
it is accessed,  
DIRECTORY  
EMPTY will  
display.  
DIRECTORY  
ENTER NAME  
VTECH COM\  
• Press SEL.  
• Press MUTE/REMOVE to backspace and use the digit keys to enter  
the correct name.  
• Press SEL. A confirmation tone will sound.  
Delete a directory entry  
• Follow the steps in Review and dial entries (page ꢀ4) to reach the entry to be deleted.  
• Press MUTE/REMOVE to delete the entry. A confirmation tone will sound.  
• The handset will then advance to the next entry, if any.  
ꢀ5  
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Caller ID  
Caller ID - call waiting ID  
Due to regional  
incompatibilities,  
CID information  
may not be  
available for every  
incoming call.  
Your phone is capable of displaying the number of the caller before  
the call is answered (caller ID or CID). If the number is already in the  
directory, the name of the caller will also be displayed. Your phone can  
hold up to 50 caller ID entries.  
In addition, the  
calling parties may  
intentionally block  
their names and/or  
phone numbers  
from being sent.  
HANDSET 1  
5 MISSED CALLS  
• The handset display informs you when there are calls that have not  
been answered by a system handset. These are missed calls. If you  
answer a call before the information appears on the screen, it will not  
be in the caller ID log.  
These are  
subscription  
• After all missed caller ID records are reviewed, the screen will  
show:  
HANDSET 1  
services provided  
by most regional  
telephone service  
providers. You  
must subscribe to  
these services to  
enjoy the benefits  
of these features.  
If you do not  
subscribe to caller  
ID services, you  
can still use your  
phone and the  
other features it  
offers.  
• The NEW icon in the lower left corner indicates the call has not yet  
been reviewed.  
Your phone can also display the name and number of the call waiting caller (call waiting caller ID),  
so you can decide whether to answer the incoming call, or continue with the current conversation.  
ꢀ6  
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Caller ID  
Review caller ID  
You can enter caller ID review mode by pressing  
when the  
Press OFF any  
time to exit the  
caller ID log.  
All handsets  
share a common  
caller ID log,  
stored in the  
base, If a call  
log entry is  
handset is idle, the handset will enter caller id review mode. Or:  
CALL LOG  
With the handset idle (off), press MENU.  
Press to scroll to CALL LOG.  
and to scroll through the call log entries.  
• Press SEL. Use  
When the beginning or the end of the call log is reached, a  
double beep will sound.  
• If the call log is full, the oldest entry is deleted to make room for  
the new call. If the call log is empty, the following message is  
CALL LOG  
deleted, it will  
disappear from  
all handsets.  
displayed when you try to review caller ID records:  
CALL LOG EMPTY  
Store caller ID in your directory  
• Follow the steps in Review caller ID (above) to find the record  
to be stored.  
• The phone number in the caller ID log was sent by the phone  
company. You may have to dial the number differently. Press  
the # key repeatedly to see the different dialing options. You can  
add or remove the initial 1 and/or the area code. The various  
dialing options are:  
CALL LOG  
595-9511  
1-595-9511  
800-595-9511  
1-800-595-9511  
• Press SEL to store the displayed number.  
• If the caller ID record contains both name and number, the name  
and number will be stored after pressing SEL.  
DIRECTORY  
• If the record does not contain a name, you will be prompted to  
EDIT NAME and the screen will show:  
EDIT NAME  
VTECH COM\  
ꢀ7  
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Caller ID  
• If the caller ID record does not contain a number, you will be  
prompted to EDIT NUMBER, and the screen will show:  
DIRECTORY  
EDIT NUMBER  
800-595-9511\  
• After the entry has a name and number, press MENU/SEL  
to save. A confirmation beep will sound and the screen will  
display:  
CALL LOG  
SAVED  
CALL LOG  
• If both the name and number are missing, for example, as  
in a private listing, nothing will be stored, and the screen will  
display:  
UNABLE TO SAVE  
CALL LOG  
• If the number already exists in the directory, the entry will not  
be stored, and the screen will show:  
ALREADY SAVED  
CALL LOG  
If the directory is full, the screen will show:  
LIST FULL  
ꢀ8  
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Caller ID  
Dial from caller ID  
• Follow the steps in Review caller ID (page 27) to find the entry  
to be dialed.  
• To change how the number will be dialed, press # repeatedly  
to scroll through the various dialing options. The dialing options  
are:  
The phone  
number in the  
caller ID log  
was sent by the  
phone company.  
You may have to  
dial the number  
differently.  
CALL LOG  
595-9511  
1-595-9511  
800-595-9511  
• Press  
or SPEAKER to dial the number.  
1-800-595-9511  
Delete a caller ID record  
Press the # key  
repeatedly to  
see the different  
dialing options.  
You can add  
or remove the  
initial 1 and/or  
the area code.  
• Follow the steps in Review caller ID (page 27) to find the  
record to be deleted.  
• Press REMOVE to delete the record. A confirmation beep will  
sound and the previous caller ID record will be displayed.  
Delete all caller ID entries  
• To delete all caller ID records when you are reviewing the call  
log, press and hold REMOVE. The screen will display DELETE  
ALL CALLS? Press SEL to confirm. Press OFF to return to  
the call log record previously displayed.  
CALL LOG  
DELETE ALL  
CALLS?  
ꢀ9  
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Answering system  
Your cordless telephone system provides you with leading edge digital technology with an answering  
system that can record up to 99 messages, or approximately 15 minutes of recording time. Each  
When your  
answering  
message can be up to four minutes.  
system is  
Turn your answering system on and off  
powered off,  
you can still play  
your messages  
and change  
the answering  
system settings.  
Press ANS ON/OFF on the base to turn the answering system on or off.  
When the system is on, ANS ON/OFF will light up, the system will answer  
calls, and incoming messages can be recorded.  
Day and time announcements  
To set day and time  
Before playing each recorded message, the answering system announces  
the day and time the message was received. Set the day and time  
by pressing TIME/SET twice. You can change settings by pressing  
CHANGE, and you can advance to the next type of setting by pressing  
TIME/SET again. See the following page for detailed instructions.  
30  
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Answering system  
Before using the answering system, you should follow the steps below to set the day and time, so  
messages are dated correctly. Each time you press the CHANGE button on the telephone base, the  
day, hour, minute, or year increases by one. When you hear the correct setting, press TIME/SET to  
move to the next setting. Pressing and holding the CHANGE button when setting the day and time  
will increase the minute or year by increments of 10.  
1. Press TIME/SET, the system announces the current setting.  
ꢀ. Press TIME/SET again.  
• If you have caller  
ID service,  
the time will  
automatically  
be updated  
whenever caller  
ID information  
is delivered.  
3. The answering system will announce the current day setting. Press CHANGE on the base until  
you hear the correct day.  
However, since  
the date, rather  
than the day, is  
delivered, you  
have to program  
the year once, so  
the system can  
determine the  
day of the week.  
4. Press TIME/SET, the system announces the current hour setting.  
5. Press CHANGE until you hear the correct hour.  
6. Press TIME/SET, the system announces current minute setting.  
7. Press CHANGE until you hear the correct minute.  
8. Press TIME/SET, the system announces the current year setting.  
9. Press CHANGE until you hear the correct year.  
10.Press TIME/SET to confirm. The system announces the new time and day setting followed by a  
confirmation beep.  
To check day and time  
Press TIME/SET at any time and the system will announce the current setting without changing it.  
31  
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Answering system  
Menu features  
System announces  
Description  
Announcements  
Remote access code  
Outgoing message to tell callers to leave a message.  
Set code to access remotely from a touch tone phone.  
Message alert  
Beeps every 10 seconds when there are new messages.  
Outgoing message only. No recording of incoming messages.  
Announcement only,  
record no message  
Base ringer  
Turn base ringer on or off.  
Number of rings  
Change the number of times the system rings before it answers a  
call, (ꢀ, 4, 6 or toll saver).  
Outgoing announcement  
Your answering system is pre-set with an announcements for normal  
(answer and record) mode and announcement only mode. If the  
phone is set up to record messages, the phone answers calls with  
“Hello. Please leave a message after the tone.” You can use this  
announcement, or replace it with your own.  
Record outgoing announcement  
1. Press SETUP, the system announces “Announcement. Press PLAY  
or press RECORD. To continue set up, press SETUP.”  
ꢀ. Press REC/MEMO. After you hear “Record after the tone. Press  
STOP when you are done,” speak toward the MIC to record an  
announcement for up to 90 seconds.  
3. The elapsed time (in seconds) is shown in the message window  
when recording.  
3ꢀ  
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Answering system  
4. Press PLAY/STOP  
/
when you have finished recording. The  
system will play back your recorded message and then save it.  
Listen to outgoing announcement  
1. Press SETUP.  
ꢀ. Press PLAY/STOP  
/
.
Delete outgoing announcement  
1. Press SETUP.  
ꢀ. Press PLAY/STOP  
/
to begin playback.  
3. During playback, press DELETE to delete your announcement.  
4. The system will confirm deletion and announce “Announcement  
deleted.”  
When your announcement is deleted, calls will be answered with the  
programmed announcement “Hello. Please leave a message after  
the tone.”  
Message playback  
Press PLAY/STOP  
/
to listen to new messages. The system will  
announce the number of new messages recorded and then play them.  
If there are no new messages, all old messages will be played.  
33  
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Answering system  
Announcements  
1. When playback begins, you will hear the total number of  
messages.  
ꢀ. Before each message, you will hear the day and time it was  
received.  
3. After the last message, you will hear “End of messages.”  
4. If the system has less than five minutes of recording time left, the  
time remaining will also be announced.  
Options during playback  
1. Press  
or to adjust the speaker volume.  
ꢀ. Press SKIP  
to skip to the next message, or press and hold to  
speed up message playback.  
3. Press REPEAT  
to repeat the message currently playing. Press  
twice to listen to the previous message, or press and hold to slow  
down message playback.  
4. Press DELETE to delete the message currently playing.  
5. Press PLAY/STOP  
/
to stop playback.  
Delete all messages  
To delete all old messages, press and hold DELETE while the phone  
is idle (not during a call or during message playback). New messages  
(which have not yet been reviewed) will not be deleted.  
Record and play memos  
Memos are messages recorded by you or other household members  
intended for yourself or anyone else who uses the answering system.  
They are saved, played back, and deleted like incoming messages  
from other callers.  
34  
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Answering system  
Record a memo  
1. Press REC/MEMO.  
Memos less than  
one second will  
not be recorded.  
You can record a  
memo up to four  
minutes long.  
ꢀ. The system will announce “Record after the tone. Press STOP  
when you are done.”  
3. Speak toward the MIC to record a memo for up to four minutes.  
4. The timer shows the elapsed time (in seconds) in the message  
window when you are recording.  
5. When finished recording, press PLAY/STOP  
/
to save the  
memo. The system announces “Recorded” to confirm.  
Play back a memo  
See Message playback (page 35) about retrieving memos.  
Call screening  
If you wish to listen to caller’s leaving their message before choosing  
to answer a call:  
1. Set the playback VOL on the base to a level greater than one by  
pressing or to adjust the message playback volume.  
ꢀ. If you decide to answer a call while the caller is leaving a message,  
simply press TALK/FLASH on the handset. The answering system  
will stop recording.  
Remote access  
To retrieve new messages from any touch tone phone from a remote  
location, a two digit access code is required. The remote access code  
can be any two digit number between 10 and 99. The remote access  
code has been set to 19 at the factory but it can be changed it to any  
two digit number any time for your convenience.  
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Answering system  
Set the remote access code  
1. Press SETUP twice and you will hear “Remote access code. To change the setting, press  
change.”  
ꢀ. Because the remote access code was set to 19 at the factory, press CHANGE and you will hear  
the default code “19.”  
3. Press CHANGE to advance the remote access code number by one. Press and hold CHANGE  
to advance the remote access code by increments of 10.  
4. When the desired number is heard. Press SETUP to save and advance to the next menu option  
or press PLAY/STOP  
/
to save and exit.  
Remote answering system operation  
1. From any touch tone telephone, dial your telephone number.  
ꢀ. While the outgoing announcement is playing, enter your two-digit remote access code.  
3. Hang up to end the call and save all undeleted messages.  
If you pause for more than 10 seconds during remote access, you will hear a help menu listing all  
features and commands. If no command is entered for the following ꢀ0 seconds, the call will end  
automatically.  
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Answering system  
Purpose  
Press  
Action  
Listen to new messages. If there are no new messages,  
all messages will be played back.  
Play all messages  
in the mailbox  
1
Play new messages  
in the mailbox  
Plays all new (not previously listened to) messages.  
3
Delete a message  
Delete message currently playing.  
Press when any message is playing to delete all old  
(previously reviewed) messages.  
Delete all old  
messages  
3 3  
Repeat a message  
4
Press to repeat current message.  
Press to repeat previous message.  
Repeat previous  
message  
4 4  
Press to stop messages from being played.  
Press to skip to the next message.  
5
6
Stop  
Skip a message  
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Answering system  
Purpose  
Press  
Action  
Your phone may  
not respond to  
remote access  
commands if  
tones produced  
by the telephone  
are too short.  
Hold the buttons  
down longer if  
this occurs.  
#7  
Review announcement  
Listen to current outgoing announcement.  
Press after hearing the beep. Record your new  
announcement. Press 5 to stop recording. The system will  
play back the announcement for confirmation.  
Record announcement  
*7  
8
Press after hearing the beep. Speak after the system  
announces “Record after the tone. Press STOP when you  
are done.” Start recording your memo. Press 5 to stop.  
Record memo  
Review remote access  
code  
Listen to current remote access code.  
• If accessing  
from a touch  
tone telephone,  
press #5 to stop  
recording.  
#9  
*9  
Change remote access  
code  
Change remote access code.  
When the system announces, “Answering machine off,”  
press 0 again to turn the system back on.  
0
0
Turn system off  
Turn system on  
When the system is off, it answers after 10 rings and  
announces, “Please enter your remote access code.” Enter  
your remote access code.  
Message alert  
The message alert function produces an audio tone to remind you that there are new messages on  
the answering system.  
1. Press SETUP three times, the system announces Message alert. To change the setting, press  
CHANGE.”  
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Answering system  
ꢀ. Press CHANGE to confirm the current status; On or Off is also  
displayed on the message window.  
3. Press CHANGE again to change the setting.  
4. Press SETUP to save and advance to the next menu option or press  
In some areas,  
tone dial phone  
from a remote  
location phone  
may not function  
due to telephone  
line conditions  
such as line  
PLAY/STOP  
When the message alert function is turned on, the base beeps every  
10 seconds, and PLAY/STOP and the number of messages in  
the message window flash when there are new messages. If  
PLAY/STOP and the number in the message window are on  
/
to save and exit.  
/
/
noise, echo, etc.  
steadily, there are no new messages.  
Announcement only mode  
In announcement only mode, callers hear an announcement but  
cannot leave messages. When announcement only is turned on, calls  
are answered with the pre-recorded announcement “We’re sorry.  
Messages to this number cannot be accepted” or the customized  
message.  
Turn the announcement only mode on or off  
Press SETUP four times, the system announces “Announcement  
only. Record no messages. To change the setting, press  
CHANGE.”  
Press CHANGE until you hear the desired option (on or off).  
Press PLAY/STOP  
/
to save and exit.  
Customize the announcement only message  
1. Press SETUP four times, the system announces Announcement  
only. Record no messages. To change the setting, press  
CHANGE.”  
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Answering system  
ꢀ. Press CHANGE until you hear the on option.  
3. Press SETUP three times, the system announces “Announcement. Press PLAY or press RECORD.  
To continue setup, press SETUP.”  
4. Press REC/MEMO. The system will announce, “Record after the tone. Press STOP when you are  
done.” Speak toward the MIC to record an announcement for up to 90 seconds.  
5. The elapsed time (in seconds) will be shown in the message window when you record.  
6. Press PLAY/STOP  
/
when you have finished recording. The system will play back your recorded  
message before saving it.  
Base ringer  
1. Press SETUP five times, the system announces “Base ringer. To change the setting, press  
CHANGE.”  
ꢀ. Press CHANGE to confirm.  
3. Press CHANGE again to change the setting.  
4. Press SETUP to save your selection and advance to the next setup option, or press  
PLAY/STOP  
/
to save and exit.  
Number of rings  
This function sets the number of rings before the answering system picks up the call. With toll saver  
activated, the answering system alerts you to new messages when calling remotely by picking up the  
incoming call after two rings. When retrieving messages from a location where long distance charges  
apply, you may disconnect your call after three rings to avoid long distance charges.  
1. Press SETUP six times, the system announces “Number of rings. To change the setting, press  
CHANGE.”  
ꢀ. Press CHANGE to confirm the current status, which is also displayed on the message window.  
3. Press CHANGE to set the number of rings to ꢀ, 4, 6 or toll saver.  
4. Press SETUP to save and advance to the next setup option, or press PLAY/STOP  
/
to save  
and exit.  
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Answering system  
Message window display  
Explanation  
Display  
No messages.  
0
Total number of messages and memos, or message number currently  
playing. Number flashes if there are new messages.  
1 - 98  
Playback volume level selected when VOL or is pressed.  
1 - 8  
Current remote access code while setting.  
10 - 99  
Elapsed time while recording a memo or announcement up to 90  
seconds.  
1 - 99 (counting)  
99 (flashing)  
Memo or announcement recording exceeds maximum time of 99  
seconds.  
Memory is full. Messages must be deleted before new messages can be  
recorded.  
F (flashing)  
Clock needs to be set.  
CL (flashing)  
Announcement only mode is on.  
A
Answering system is answering a call or being accessed from a remote location.  
--  
System is in programming mode.  
-- (flashing)  
On or OFF  
Displayed for one second when any answering system setting is turned  
on or off.  
0ꢀ, 04, 06, tS  
Change number of rings until the system answers the call.  
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Headset (optional)  
Headset jack  
You can use this telephone handsfree when you  
install any VTech ꢀ.5 mm headset, purchased  
separately.  
Plug the headset into the jack located on the left  
side of the handset (under the small rubber flap).  
Do not force the connection, but make sure the  
plug fits securely.  
To purchase a  
headset, visit us on  
the web at www.  
vtechphones.com  
or call VTech  
Customer Service  
at 1-800-595-  
9511. In Canada,  
contact VTech  
Telecommunications  
CanadaLtd. atwww.  
vtechcanada.com or  
1-800-ꢀ67-7377.  
Operating range  
This cordless telephone operates within the maximum power allowed by the Federal  
Communications Commission (FCC). Even so, this handset and telephone base can communicate  
only over a certain distance - which can vary with the locations of the telephone base and handset,  
the weather, and the construction of your home or office.  
If you receive a call while you are out of range, the handset might not ring or if it does ring, the call  
might not connect well when you press  
answer the call.  
. Move closer to the telephone base, then press  
to  
If you move out of range during a phone conversation, you might hear noise or interference. To  
improve reception, move closer to the telephone base.  
If you move out of range without pressing OFF, the phone will be left off the hook. To hang up properly,  
walk back into range, periodically pressing OFF.  
4ꢀ  
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Batteries  
Battery care and performance  
After the battery is fully charged, you can expect the following performance:  
If you repeatedly  
get a low battery  
indicator, even  
after charging  
overnight, the  
battery should be  
replaced.  
To reduce the  
risk of fire or  
injury to persons  
or damage to the  
telephone, read  
and follow these  
instructions  
Operation  
Operating time  
While in use (talking)  
up to 7.5 hours  
up to 3.5 days  
While not in use (standby*)  
* Handset is off the telephone base or charger but not in use.  
The battery needs charging when:  
— A new battery is installed in the handset.  
— The phone beeps twice every five seconds.  
— The screen displays LOW BATTERY and the low battery icon.  
Place the handset in the telephone base so the CHARGE light turns on. The battery is usually fully  
charged in about 16 hours.  
You can keep the battery fully charged by returning the handset to the telephone base after each use.  
carefully: Charge  
the battery  
provided with  
or identified for  
use with this  
Replace the handset battery  
1. Remove the battery compartment cover on the handset by pressing on the  
indentation and sliding the cover downward.  
product only in  
accordance with  
the instructions  
and limitations  
specified in the  
user’s manual.  
ꢀ. Lift out the old battery and disconnect.  
3. Align the two holes in the new battery’s plug with the socket pins, and snap  
the plug into place. Snap the battery in the compartment, as described in  
Installation, on page 7.  
4. Replace the cover by sliding it up into place.  
5. The new battery must be fully charged before installing it into the phone. Place  
the handset in the telephone base and allow it to charge for at least 16 hours the  
first charge. The telephone might operate before that, but for best performance,  
let the battery charge fully.  
 
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Troubleshooting  
If you have difficulty operating your phone, the suggestions below should solve the problem. If you still have difficulty after  
trying these suggestions, call VTech Communications at 1-800-595-9511. In Canada, call VTech Telecommunications  
Canada Ltd. at 1-800-ꢀ67-7377.  
Problem  
Suggestion  
My phone doesn’t  
work at all.  
• Make sure the power cord is plugged in.  
• Make sure the telephone line cord is plugged firmly into the telephone base and the telephone  
wall jack.  
• Disconnect the AC adapter for a few minutes, and then reconnect it.  
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the  
handset to its telephone base when not in use.  
• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it  
back in. Allow up to one minute for the handset and telephone base to reset.  
• You may need to purchase a new battery, please refer to the battery sections in this user’s  
manual.  
I cannot get a dial  
tone.  
• Try all the suggestions above.  
• Move the handset closer to the telephone base. You might have moved out of range.  
• Your line cord might be malfunctioning. Try installing a new line cord.  
• If the previous suggestions don’t work, disconnect the telephone base from the telephone jack  
and connect a different phone. If there is no dial tone on that phone either, the problem is in  
your wiring or local service. Contact your local telephone company.  
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Troubleshooting  
Problem  
Suggestion  
I cannot dial out.  
• Make sure you have a dial tone before dialing. The handset may take a second or two to find  
the telephone base and produce a dial tone. This is normal. Wait an extra second before  
dialing.  
• Make sure your phone is set to the correct dial mode for the type of service that you have  
(pulse or touchtone). Refer to the Setup section of this user’s manual to set the dial mode.  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service. Contact your local telephone company.  
• Eliminate any background noise. Noise from a television, radio or other appliance may cause  
the phone not to dial out properly. If you cannot eliminate the background noise, first try muting  
the handset before dialing, or dialing from another room in your home with less background  
noise.  
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Troubleshooting  
Problem  
Suggestion  
UNABLE TO CALL  
TRY AGAIN displays  
on my handset.  
• Move the handset closer to the telephone base. You might have moved out of range.  
• If the handset is in its telephone base and the charging light does not light, refer to the charge  
light is off in this troubleshooting guide.  
• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it  
back in. Allow up to one minute for the handset and telephone base to reset.  
• Other electronic products can cause interference with your cordless phone. Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones.  
The battery does not  
hold a charge.  
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the  
handset to its telephone base when not in use.  
• You may need to purchase a new battery, please refer to the battery sections in this user’s  
manual.  
• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual  
for further instruction.  
If you subscribe to DSL • If you hear noise during conversations and/or your caller ID features aren’t functioning properly,  
service  
install a DSL filter to the telephone line between the telephone base and the telephone line  
jack. Contact your DSL provider to obtain a DSL filter.  
I hear other calls while • Disconnect your telephone base from the telephone jack, and plug in a regular telephone. If  
using my phone.  
you still hear other calls, the problem is probably in your wiring or local service. Call your local  
telephone company.  
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Troubleshooting  
Problem  
Suggestion  
I get noise, static,  
or weak signal even  
when I’m near the  
telephone base.  
• Other cordless phones and 80ꢀ.11 wireless routers that are used for home computer networks  
both use internal radios to communicate. The radios may interfere with one another. You can  
improve the performance of your cordless phones and your router by:  
a.positioning your new phone as far away as possible from any other existing cordless  
telephone system that is already installed in your home to avoid the two systems interfering  
with each other.  
b. positioning your telephone base as far as possible from your router, computer or any other  
computer devices.  
c. selecting channels four through 10 for your router (refer to your router’s user manual for  
more information).  
• Other electronic products can cause interference with your cordless phone. Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones.  
• Microwave oven operates on the same frequency as your phone. It is normal to experience  
static on your phone while the microwave oven is running. Do not install this phone in the same  
outlet or near the microwave oven.  
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge  
protector) into a different location. If this solves the problem, re-locate your phone or modem  
farther apart from one another, or use a different surge protector.  
• Relocate your phone to a higher location. The phone will likely get better reception not installed  
in a low area.  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service. Contact your local telephone company (charges may apply.)  
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Troubleshooting  
Problem  
Suggestion  
My handset does not  
ring when I receive  
a call.  
• Make sure you have the ringer activated. Refer to the section(s) on ringer selection in this  
user’s manual.  
• Make sure the telephone line cord is plugged firmly into the telephone base and the telephone  
jack. Make sure the power cord is plugged in.  
• You may be too far from the telephone base.  
• Charge the battery in the handset for 16 hours. For optimum daily performance, return the  
handset to its telephone base when not in use.  
• You may have too many extension phones on your telephone line to allow all of them to ring.  
Try unplugging some of the other phones.  
• The layout of your home or office might be limiting the operating range. Try moving the telephone  
base to another location, preferably on an upper floor.  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service. Contact your local telephone company (charges may apply.)  
• Test a working phone at the phone jack. If another phone has the same problem, the problem  
is the phone jack. Contact your local telephone company (charges may apply.)  
• Other electronic products can cause interference with your cordless phone. Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones  
• Your line cord might be malfunctioning. Try installing a new line cord.  
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Troubleshooting  
Problem  
Suggestion  
My calls fade or cut in  
and out while I’m using  
my handset.  
• Other electronic products can cause interference with your cordless phone. Try installing  
your phone as far away from these types of electronic devices as possible: wireless routers,  
radios, radio towers, pager towers, cell phones, intercoms, room monitors, televisions, personal  
computers, kitchen appliances and other cordless phones.  
• Microwave oven operates on the same frequency as your phone. It is normal to experience  
static on your phone while the microwave oven is running. Do not install this phone in the same  
outlet or near the microwave oven.  
• If your phone is plugged in with a modem or surge protector, plug the phone (or modem/surge  
protector) into a different location. If this solves the problem, re-locate your phone or modem  
farther apart from one another, or use a different surge protector.  
• Relocate your phone to a higher location. The phone will get better reception not installed in  
a low area.  
• If the other phones in your home are having the issue, the problem is in your wiring or local  
service.  
The charge light is off. • Clean the handset and telephone base charging contact each month using a pencil eraser or  
cloth.  
• Make sure the power and line cords are plugged in correctly and firmly.  
• Reset the telephone base. Unplug the unit’s electrical power. Wait for 15 seconds then plug it  
back in. Allow up to one minute for the handset and telephone base to reset.  
• Your phone might be malfunctioning. Please refer to the Warranty section of this user’s manual  
for further instruction.  
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Troubleshooting  
Problem  
Suggestion  
My caller ID isn’t  
working.  
• Caller ID is a subscription service. You must subscribe to this service for this feature to work  
on your phone.  
• Your caller must be calling from an area that supports caller ID.  
• Both you and your caller’s telephone companies must use caller ID compatible equipment.  
My answering  
• Make sure system is turned ON (the ANS ON/OFF key is illuminated).  
machine is not  
recording messages.  
• Make sure the announce only feature is set to OFF.  
I cannot hear recorded • Using the telephone base volume control, raise the volume to a comfortable listening level.  
messages.  
CL is flashing in  
the telephone base  
message display  
window.  
• You need to set the day and time. Refer to the section(s) on setting day and time in this  
user’s manual.  
• Make sure announce only feature is set to OFF.  
Common cure for  
electronic equipment.  
If the unit does not seem to be responding normally, then try putting the handset in its telephone  
base. If it does not seem to respond, do the following (in the order listed):  
1. Disconnect the power to the telephone base.  
ꢀ. Disconnect the handset battery, and spare battery, if applicable.  
3. Wait a few minutes.  
4. Connect power to the telephone base.  
5. Re-install the battery(ies).  
6. Wait for the handset to re-establish its link with the telephone base. Allow up to one minute  
for this to take place.  
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Troubleshooting  
Problem  
Suggestion  
I lost a handset and  
just bought a new one.  
How do I register the  
new one ?  
• Press and hold FIND HANDSET on the main telephone base for 10 seconds.  
• When the IN USE light starts to flash, release the FIND HANDSET button.  
• Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds,  
all handsets will be de-registered.  
• All handsets will show NOT REGISTERED.  
• Place the handset in its charger (connected to a power outlet.) If PRESS FIND HNDST 4 SECS  
ON BASE does not appear on the screen after a few seconds, lift up handset and place in the  
charger again.  
• On the main telephone base,  
• Press and hold FIND HANDSET key for four seconds.  
• Release FIND HANDSET key when IN USE light is on.  
• The LCD screen on the telephone base will show, HS REGISTERED.  
• The handset will show HS REGISTERED and beep once.  
After about 10 seconds the handset will emit a tone and the handset will be assigned the lowest  
extension number not previously assigned to another system handset (1-4) when successfully  
registered. Repeat steps 1 and ꢀ if handset is not registered within two minutes.  
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Maintenance  
Taking care of your telephone  
Your cordless telephone contains sophisticated electronic parts, so it must be treated with care.  
Avoid rough treatment  
Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.  
Avoid water  
Your telephone can be damaged if it gets wet. Do not use the handset outdoors in the rain, or handle it with wet hands. Do not install your telephone base near a sink, bathtub or shower.  
Electrical storms  
Electrical storms can sometimes cause power surges harmful to electronic equipment. For your own safety, use caution when using electric appliances during storms.  
Cleaning your telephone  
Your telephone has a durable plastic casing that should retain its luster for many years. Clean it only with a soft cloth slightly dampened with water or a mild soap. Do not use excess water or  
cleaning solvents of any kind.  
Warranty  
What does this limited warranty cover?  
The manufacturer of this VTech Product warrants to the holder of a valid proof of purchase (“Consumer” or “you”) that the Product and all accessories provided in the sales package  
(“Product”) are free from defects in material and workmanship, pursuant to the following terms and conditions, when installed and used normally and in accordance with the Product  
operating instructions. This limited warranty extends only to the Consumer for Products purchased and used in the United States of America and Canada.  
What will VTech do if the Product is not free from defects in materials and workmanship during the limited warranty period (“Materially Defective Product”)?  
During the limited warranty period, VTech’s authorized service representative will repair or replace at VTech’s option, without charge, a Materially Defective Product. If we repair the Product,  
we may use new or refurbished replacement parts. If we choose to replace the Product, we may replace it with a new or refurbished Product of the same or similar design. We will retain  
defective parts, modules, or equipment. Repair or replacement of the Product, at VTech’s option, is your exclusive remedy. VTech will return repaired or replacement Products to you in  
working condition. You should expect the repair or replacement to take approximately 30 days.  
How long is the limited warranty period?  
The limited warranty period for the product extends for ONE (1) YEAR from the date of purchase. If VTech repairs or replaces a Materially Defective Product under the terms of this limited  
warranty, this limited warranty also applies to repaired or replacement Products for a period of either (a) 90 days from the date the repaired or replacement Product is shipped to you or (b)  
the time remaining on the original one-year warranty; whichever is longer.  
What is not covered by this limited warranty?  
This limited warranty does not cover  
1. Product that has been subjected to misuse, accident, shipping or other physical damage, improper installation, abnormal operation or handling, neglect, inundation, fire, water or other liquid  
intrusion; or  
2. Product that has been damaged due to repair, alteration or modification by anyone other than an authorized service representative of VTech; or  
3. Product to the extent that the problem experienced is caused by signal conditions, network reliability, or cable or antenna systems; or  
4. Product to the extent that the problem is caused by use with non-VTech electrical accessories; or  
5. Product whose warranty/quality stickers, Product serial numbers plates or electronic serial numbers have been removed, altered or rendered illegible; or  
6. Product purchased, used, serviced, or shipped for repair from outside the United States of America or Canada, or used for commercial or institutional purposes (including but not limited to  
Products used for rental purposes); or  
7. Product returned without valid proof of purchase (see 2 below); or  
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Warranty  
8. Charges for installation or set up, adjustment of customer controls, and installation or repair of systems outside the unit.  
How do you get warranty service?  
To obtain warranty service in the United States of America, call 1-800-595-9511 for instructions regarding where to return the Product. Before calling for service, please check the user’s  
manual. A check of the Product controls and features may save you a service call.  
Except as provided by applicable law, you assume the risk of loss or damage during transit and transportation and are responsible for delivery or handling charges incurred in the transport  
of Product (s) to the service location. VTech will return repaired or replaced product under this limited warranty to you, transportation, delivery or handling charges prepaid. VTech assumes  
no risk for damage or loss of the Product in transit.  
If the Product failure is not covered by this limited warranty, or proof of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the  
cost of repair prior to any further repair activity. You must pay for the cost of repair and return shipping costs for the repair of Products that are not covered by this limited warranty.  
What must you return with the Product to get warranty service?  
1. Return the entire original package and contents including the Product to the VTech service location along with a description of the malfunction or difficulty; and  
2. Include “valid proof of purchase” (sales receipt) identifying the Product purchased (Product model) and the date of purchase or receipt; and  
3. Provide your name, complete and correct mailing address, and telephone number.  
Other Limitations  
This warranty is the complete and exclusive agreement between you and VTech. It supersedes all other written or oral communications related to this Product. VTech provides no other  
warranties for this product. The warranty exclusively describes all of VTech’s responsibilities regarding the product. There are no other express warranties. No one is authorized to make  
modifications to this limited warranty and you should not rely on any such modification.  
State/Provincial Law Rights: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.  
Limitations: Implied warranties, including those of fitness for a particular purpose and merchantability (an unwritten warranty that the Product is fit for ordinary use) are limited to one year from  
date of purchase. Some states/provinces do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. In no event shall VTech be liable for  
any indirect, special, incidental, consequential, or similar damages (including, but not limited to lost profits or revenue, inability to use the Product or other associated equipment, the cost of  
substitute equipment, and claims by third parties) resulting from the use of this Product. Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages,  
so the above limitation or exclusion may not apply to you.  
Please retain your original sales receipt as proof of purchase.  
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Important safety instructions  
When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury, including the following:  
1. Read and understand all instructions.  
ꢀ. Follow all warnings and instructions marked on the product.  
3. Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol cleaners. Use a damp cloth for cleaning.  
4. Do not use this product near water (for example, near a bath tub, kitchen sink or swimming pool).  
5. Do not place this product on an unstable surface, such as a table, shelf or stand. The product may fall, causing serious damage.  
6. Slots and openings in the back or bottom of the telephone base and handset are provided for ventilation. To protect them from overheating, these openings must not be blocked by placing  
the product on a soft surface such as a bed, sofa or rug. This product should never be placed near or over a radiator or heat register. This product should not be placed in any area where proper  
ventilation is not provided.  
7. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply in your home, consult your dealer or local power  
company.  
8. Do not allow anything to rest on the power cord. Do not install this product where the cord may have anyone walking on it.  
9. Never push objects of any kind into this product through slots in the telephone base or handset as they may touch dangerous voltage points or short out parts that could result in a risk of fire or  
electric shock. Never spill liquid of any kind on the product.  
10. To reduce the risk of electric shock, do not disassemble this product, but take it to an authorized service facility. Opening or removing parts of the telephone base or handset other than specified  
access doors may expose you to dangerous voltages or other risks. Incorrect reassembling can cause electric shock when the product is subsequently used.  
11. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock.  
1ꢀ. Unplug this product from the wall outlet and refer servicing to an authorized service facility under the  
following conditions:  
A. When the power supply cord or plug is damaged or frayed.  
B. If liquid has been spilled onto the product.  
C. If the product has been exposed to rain or water.  
D. If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions, as improper adjustment of  
other controls may result in damage and often requires extensive work by an authorized technician to restore the product to normal operation.  
E. If the product has been dropped and the telephone base and/or handset has been damaged.  
F. If the product exhibits a distinct change in performance.  
13. Avoid using a telephone (other than cordless) during an electrical storm. There is a remote risk of electric shock from lightning.  
14. Do not use the telephone to report a gas leak in the vicinity of the leak.  
15. Only put the handset of your telephone next to your ear when it is in normal talk.  
16. This power unit is intended to be correctly orientated in a vertical or floor mount position. The prongs are not designed to hold the plug in place if it is plugged into ceiling, under-the-table or  
cabinet outlet.  
SAVE THESE INSTRUCTIONS  
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FCC, ACTA and IC regulations  
FCC Part 15  
This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements  
are intended to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by  
one or more of the following measures:  
* Reorient or relocate the receiving antenna.  
* Increase the separation between the equipment and receiver.  
* Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
* Consult the dealer or an experienced radio/TV technician for help.  
Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.  
To ensure safety of users, the FCC has established criteria for the amount of radio frequency energy that can be safely absorbed by a user or bystander according to the intended usage of the product. This  
product has been tested and found to comply with the FCC criteria. The handset may be safely held against the ear of the user. The telephone base shall be installed and used such that parts of the user’s  
body other than the hands are maintained at a distance of approximately ꢀ0 cm (8 inches) or more. If you choose to use a clipping device, please make sure to only use the supplied VTech belt clip.  
FCC Part 68 and ACTA  
This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this  
equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your local telephone company upon request.  
The plug and jack used to connect this equipment to premises wiring and the telephone network must comply with applicable Part 68 rules and technical requirements adopted by ACTA. A compliant  
telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. An RJ11 jack should normally be used for connecting  
to a single line and an RJ14 jack for two lines. See Installation Instructions in the user’s manual.  
The Ringer Equivalence Number (REN) is used to determine how many devices you may connect to your telephone line and still have them ring when you are called. The REN for this product is  
encoded as the 6th and 7th characters following the US: in the product identifier (e.g., if ## is 03, the REN is 0.3). In most, but not all areas, the sum of all RENs should be five (5.0) or less. For more  
information, please contact your local telephone company.  
This equipment may not be used with Party Lines. If you have specially wired alarm dialing equipment connected to your telephone line, ensure the connection of this equipment does not disable your  
alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.  
If this equipment is malfunctioning, it must be unplugged from the modular jack until the problem has been corrected. Repairs to this telephone equipment can only be made by the manufacturer or its  
authorized agents. For repair procedures, follow the instructions outlined under the Limited Warranty.  
If this equipment is causing harm to the telephone network, the telephone company may temporarily discontinue your telephone service. The telephone company is required to notify you before  
interrupting service. If advance notice is not practical, you will be notified as soon as possible. You will be given the opportunity to correct the problem and the telephone company is required to inform  
you of your right to file a complaint with the FCC. Your telephone company may make changes in its facilities, equipment, operation, or procedures that could affect the proper functioning of this product.  
The telephone company is required to notify you if such changes are planned.  
If this product is equipped with a corded or cordless handset, it is hearing aid compatible.  
If this product has memory dialing locations, you may choose to store emergency telephone numbers (e.g., police, fire, medical) in these locations. If you do store or test emergency numbers, please:  
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FCC, ACTA and IC regulations  
* Remain on the line and briefly explain the reason for the call before hanging up.  
* Perform such activities in off-peak hours, such as early morning or late evening.  
Industry Canada  
This equipment complies with regulations RSSꢀ10 and CS-03 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (ꢀ) this device  
must accept any interference, including interference that may cause undesired operation of the device.  
The term ‘’IC: ‘’ before the certification/registration number only signifies that the Industry Canada technical specifications were met.  
The Ringer Equivalence Number (REN) for this terminal equipment is 0.1. The REN is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination  
on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.  
The RBRC® seal  
The RBRC® seal on the nickel-metal-hydride battery indicates that VTech Communications, Inc. is  
voluntarily participating in an industry program to collect and recycle these batteries at the end of their  
useful lives, when taken out of service within the United States and Canada.  
The RBRC® program provides a convenient alternative to placing used nickel-metal-hydride batteries into  
the trash or municipal waste, which may be illegal in your area.  
VTech’s participation in RBRC® makes it easy for you to drop off the spent battery at local retailers participating in the  
RBRC® program or at authorized VTech product service centers. Please call 1-800-8-BATTERYTM for information on Ni-MH  
battery recycling and disposal bans/restrictions in your area. VTech’s involvement in this program is part of its commitment  
to protecting our environment and conserving natural resources.  
RBRC® is a registered trademark of Rechargeable Battery Recycling Corporation.  
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Technical specifications  
Enhanced 5.8GHz technology – your phone operates on a dual band transmission that combines the best of 5.8GHz and  
ꢀ.4GHz technologies, providing enhanced performance over standard cordless telephones.  
Frequency control  
Transmit frequency  
Crystal controlled PLL synthesizer  
Telephone base: 57ꢀ5-5850 MHz  
Handset: ꢀ400-ꢀ483.5 MHz  
Receive frequency  
Telephone base: ꢀ400-ꢀ483.5 MHz  
Handset: 57ꢀ5-5850 MHz  
Channels  
95  
Nominal effective range  
Maximum power allowed by the FCC and IC. Actual operating range may vary  
according to environmental conditions at the time of use.  
Size  
Handset: 141mm X 49mm X 35mm  
Telephone base: 130mm X 1ꢀ0mm X 68mm  
Charger: 89mm X 78mm X 53mm  
Weight  
Handset: 141 grams  
Charger: 76 grams  
Telephone base: ꢀ67 grams  
Power requirements  
Handset: 600mAH Ni-MH battery  
Telephone base: 9V DC @ 600mA  
Charger: 9V DC @ ꢀ00mA  
Memory  
Directory: 50 memory locations, up to 3ꢀ digits, 16 characters per location  
Caller ID: 50 memory locations  
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Index  
Customize the announcement only  
message 39  
Handset layout 14  
Handset lights 16  
Handset main menu 17  
Handset operation 19  
Handset volume 19  
Headset jack 4ꢀ  
A
Additional information 45  
Announcement only mode 39  
Announcements 34  
Answering calls 19  
Answering system 30  
D
Day and time announcements 30  
De-register all handsets 13  
Delete a caller ID record ꢀ9  
Delete a directory entry ꢀ5  
Delete all messages 34  
Delete outgoing announcement 33  
Dial from caller ID ꢀ9  
Directory ꢀ3  
Headset operation 4ꢀ  
B
I
Base ringer 40  
Base volume 34-35  
Batteries 43  
If you subscribe to DSL service 10  
Important safety instructions 53  
Index 58  
Battery care and performance 43  
Belt clip 10  
DSL 10  
Installation  
7
Install handset battery  
Intercom ꢀ0  
Internet 10  
7
E
C
Edit a directory entry ꢀ5  
Caller ID - call waiting ID ꢀ6  
Call forward ꢀ1  
L
F
Call screening 35  
Call transfer ꢀ1  
Characters by number ꢀ4  
Check battery indicator  
Check for dial tone  
Choose a location  
Conference call ꢀꢀ  
Connect power to telephone base/  
handset chargers  
Connect to phone line  
Listen to outgoing announcement 33  
FCC, ACTA and IC  
regulations 56  
Find handset ꢀꢀ  
Flash function 19  
M
9
Maintenance 5ꢀ  
Making calls 19  
Menu features 3ꢀ  
Message alert 38  
Message playback 33  
Message window display 41  
Mute ꢀ0  
9
7
G
Getting started  
5
8
8
H
Handset icons 16  
58  
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N
S
Number of rings 40  
Set the remote access code 36  
Store a new entry ꢀ3  
Store caller ID in your directory ꢀ7  
O
Operating range 4ꢀ  
Options during playback 34  
T
Outgoing announcement  
3ꢀ  
Technical specifications  
Telephone base display 16  
Telephone base layout  
57  
15  
P
Telephone base volume 34-35  
Telephone settings 16  
Parts checklist for mi6885  
5
Parts checklist for mi6889/mi6890  
Play back a memo 35  
6
The RBRC® seal  
56  
To check day and time 31  
Troubleshooting 44  
R
Turn the announcement only mode on  
or off 39  
Turn your answering system on and  
off 30  
Record a memo 35  
Record and play memos 34  
Record outgoing announcement 3ꢀ  
Redial 19  
Register a handset 1ꢀ  
V
Registration  
Remote access  
1ꢀ  
35  
Voice mail ꢀꢀ  
Volume 19, 34-35  
Remote answering system  
operation 36  
Replace the handset battery 43  
Review and dial entries ꢀ4  
Review caller ID ꢀ7  
W
Wall mounting 11  
Warranty 5ꢀ  
59  
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VTECH TELECOMMUNICATIONS LTD.  
A member of THE VTECH GROUP OF COMPANIES  
Distributed in the U.S.A. by VTech Communications, Inc. Beaverton, Oregon  
Distributed in Canada by VTech Telecommunications Canada Ltd., Richmond, B.C.  
Copyright ©ꢀ007 for VTECH TELECOMMUNICATIONS LTD.  
Printed in China.  
91-000869-040-100  
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