VTech Cordless Telephone Mirage A100 User Manual

VTech Communications Ltd  
European Headquarters  
Armstrong Mall  
Farnborough  
Hampshire GU14 ONR  
UK  
Your Mirage digital phone gives you  
the convenience of a cordless phone  
with high quality sound and advanced  
features.  
Your handset must be charged for at  
least 24 hours before it’s ready for use.  
Phone 0870 013 32 32  
You can connect up to five additional  
handsets to your base station and these can  
be purchased separately.  
With more than one handset, you can make  
internal calls between the handsets.  
With three or more handsets, you can use one  
of the handsets for a normal call at the same  
time as making an intercom call.  
The Mirage A100 is GAP compliant.  
Compliant to R&TTE Directive 1999/5/EC  
Mirage A100  
DECT Digital Cordless Telephone System  
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Contents  
Safety pg 2  
Caring for your phone pg 3  
Warranty information pg 3  
Product features pg 4  
Cord clip  
Helps to prevent  
accidental disconnection  
of the wires.  
1 Setting up pg 2  
2 Basic functions pgs 5-19  
3 Choosing your handset settings pgs 20-21  
4 Choosing your base settings pgs 22-23  
5 Network services pgs 24-27  
6 Adding and using  
additional handsets pgs 28-33  
7 Adding and using  
additional base stations pgs 34-37  
8 Troubleshooting pgs 38-40  
Power lead  
Connects the power  
adapter to the  
base station.  
Phone cord  
Connects your  
phone to the  
phone network.  
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pg3  
Safety  
Do not use your phone in damp, humid  
If you have a heart pace maker  
Caring for your phone  
Warranty information  
places such as bathrooms.  
You should talk to your doctor before using this  
phone if you have a heart pace maker.  
1 Batteries not approved by us may damage  
your phone. Your warranty may be affected  
if you use batteries that we do not approve.  
Your phone is covered by a 12 month warranty.  
The warranty does not cover the batteries,  
misuse or damage caused by a storm.  
Do not dispose of batteries with normal  
household waste. Your local council will  
be able to give you advice on how to  
dispose of them.  
If you have a hearing aid  
If you have any problems using the phone,  
check the Troubleshooting section at the back  
of this guide. If this does not solve your  
problem, call us on the Helpline number given  
in Troubleshooting. This will not affect your  
statutory rights.  
2 There is a slight chance that your phone  
could be damaged during electrical storms.  
We recommend removing the telephone  
cord and mains plug during a storm.  
Your phone works by transmitting radio waves  
between the base station and the handset.  
You may find that these waves interfere with  
your hearing aid and cause a humming noise.  
Do not use your phone in places  
where there may be volatile or explosive  
materials.  
3 Avoid standing the phone on antique,  
veneered or delicate surfaces as it may  
become warm during use.  
Clean your phone with a damp cloth.  
Cleaning it with a dry cloth may give you  
an electric shock.  
Your phone details  
We may need to ask for these if you call us.  
4 Make sure that the power cord is connected  
into the power socket on the base station  
and not the phone socket.  
Date you bought the phone  
Where you bought the phone  
/
/
Never spray cleaning fluids directly onto  
the phone.  
Price you paid  
Serial number  
Written on the bottom  
of the base station.  
£
Do not expose the batteries to fire  
5 Your phone gives off radio signals that could  
interfere with other electronic equipment  
such as computers, radios and televisions.  
or water.  
Leave at least one metre between the base  
station and other equipment to minimise  
the risk of interference.  
PIN  
We have pre-set your PIN to 0000 but you can change  
this if you want (see page ??). If you make a note of your  
PIN here, be sure to keep this guide in a safe place.  
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pg5  
pg4  
Create your own phone system  
You can add up to 6 handsets to your base  
station with no need for more phone sockets  
or extension leads. All you need is a normal  
13 amp socket where you put a charging  
station.  
And every handset brings the same superb  
Mirage features you’d expect from a Vtech  
phone  
Style  
Network services  
Ergonomic design  
‘Jelly’ coloured handsets  
Different coloured clip-on covers  
Factory set BT and cable codes that you can  
edit  
Auto redial  
Innovation  
Call waiting  
Up to 300 metre range  
Simplicity  
You can choose a name for each handset.  
This could be anything such as the room  
where the phone is normally kept or a  
person’s name.  
Digital DECT technology for high voice quality  
Favourites and quick dial  
Easy to install – wall fix or table top  
Easy-use menus  
Set the base and handset features to suit you,  
Store up to 20 numbers for quick and easy  
including:  
dialling.  
Simple and informative display screens  
Reassuring confirmation tones  
User editable network codes  
– ring volume  
– ring melody  
– earpiece volume  
Name each number.  
With two or more handsets you can make  
free intercom calls between the handsets,  
transfer external calls between handsets or  
call all the handsets at once.  
Up to 24 digits for each number – ideal for  
international numbers or home banking type  
services.  
Intercom calls  
7 ways to dial  
Call barring with PIN access to stop external  
key and check the number before you dial  
connect to the line before you dial  
from Last number redial  
Pause facility for home banking numbers.  
and internal calls  
You can even make 3 party calls between  
another handset and an external call or  
between a handset and two external calls.  
No need to keep re-programming the numbers  
Keyguard prevents accidental calls  
– all the handsets share the numbers.  
Advanced NiMH batteries give 12 hours talk  
With caller identity*, caller’s names will be  
shown when they call if you’ve programmed  
their name and number.  
from your favourites list  
time; 100 hours stand-by  
from your quick dial list  
Last number redial with 5 number memory  
Call log of up to 10 calls you don’t answer  
Mute feature for privacy during calls  
from your call log, if you have caller identity*  
You can use up to four base stations with  
one system but we recommend just one base  
station for most home systems.  
mix of above – good for extension numbers  
* Caller identity is a chargeable network service available  
from your phone company.  
and home banking type services  
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pg7  
Setting up  
Choose a good position for your phone.  
To improve reception, it should be:  
What’s in this pack  
1 Plug the power lead into the sockets on the  
bottom of the base station.  
as high as possible – a second floor is best  
one Mirage handset  
one Mirage base station  
user guide  
2 Plug the adapter into a mains power socket  
and switch the power on.  
within three metres of the mains socket  
and phone socket so that you don’t have  
to use extension leads  
power adapter  
clip the cords in here  
to stop the plugs  
from being pulled out  
away from large metal objects like radiators,  
telephone line cord  
two handset batteries  
two spare clip on covers  
two wall fitting screws and plugs  
fridges or filing cabinets  
away from metal framed windows  
4 Sit the handset on the base station and leave  
for the batteries to charge for at least 24  
hours before you try to use your phone  
away from hidden metal pipes  
away from electrical equipment, such as  
If any of these are missing, please return  
the complete pack to your retailer as soon  
as you can.  
a TV or microwave.  
The display will say SEARCHING and then switch  
to the stand-by display. There’s more detail  
about the display in your user guide.  
Reception may be poor if the building’s walls are  
very thick or metal framed.  
It’s normal for the handset to get a little warm  
as it charges.  
If you want to add more handsets, follow these  
instructions to set up your first handset and then  
follow the instructions on page ?? of your user  
guide.  
This phone is not designed for making  
emergency telephone calls when the power fails.  
You should make alternative arrangements for  
calls to emergency services.  
5 After the batteries have charged, plug the  
phone cord into the base station and into a  
phone socket. Only use the phone cord  
supplied. Others may not work.  
power lead  
phone cord  
3 Fit the handset batteries – making sure they’re  
the correct way around.  
Your handset must be charged for at  
least 24 hours before it’s ready for use.  
6 Your phone is now ready to use. Follow the  
instructions in this guide.  
The handset uses the two AA size NiMH  
(Nickel Metal Hydride) batteries supplied.  
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pg9  
pg8  
Setting up  
Your phone comes with three different coloured  
handset covers. To change a cover:  
Fixing your Mirage phone to a wall  
Your phone comes with two wall fitting screws  
and plugs. Make sure the plugs supplied are  
suitable for your wall.  
1 Gently squeeze the arrows marked on either  
side of the screen  
2 Lift the cover and slide it away from  
the keypad  
To fix your Mirage phone to a wall:  
1
Use this template as a guide to mark the wall  
before drilling  
3
Drill two holes where you have marked, insert  
the wall plugs and screws – leaving a 3mm  
gap between the head of the screw and the  
wall  
55mm  
3 Fit the two tabs at the top of the new cover  
into the slots on the top of the handset  
Check  
that the leads reach your telephone socket  
and mains power supply  
4 Click the cover into place.  
4
Slide the base station onto the screws  
that the handset will not be damaged or  
cause damage if it is accidently knocked off  
it’s base station  
make sure you don’t cut the telephone  
line or power cord, this will damage your  
phone and invalidate your warranty  
the position guidelines given in this setting up  
guide  
2
Use a spirit level or plumb line to ensure the  
phone will hang straight  
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pg11  
Basic functions  
Section contents  
Switching the handset on  
4
5
Press and the display will ask you  
to confirm you want to switch off  
1
Press and hold until the display  
flashes as the phone searches for  
the selected base station signal  
Using redial pg 12  
Switching the handset on pg 5  
SWITCH OFF?  
Editing a number on your redial list pg 12  
Deleting a redial number pg 13  
Switching the handset off pg 5  
When the handset is off, it will not  
respond to pages or incoming calls.  
A
Making a call pg 5  
SEARCHING  
Favourite numbers pg 14  
Dialling straight through pg 6  
Ending a call pg 6  
When it finds the signal, the display  
shows the normal screen  
Dialling a favourite number pg 15  
Entering letters pg 15  
Making a call by pre-dialling  
Answering a call at the base station pg 6  
When you predial, you can correct  
the phone number if you dial it  
incorrectly.  
1 LOUNGE  
Deleting a favourite number pg 15  
Answering a call when the handset  
is elsewhere pg 6  
Storing or changing a quick dial  
Switching the handset off  
number pg 16  
Changing the earpiece volume  
1
2
1 LOUNGE  
You should normally leave the  
handset on ready to answer calls.  
during a call pg 7  
Dialling a quick dial number pg 17  
Muting a call pg 7  
Deleting a quick dial number pg 17  
Key in the number  
1
2
3
1 LOUNGE  
Making an inquiry call pg 8  
1234567890  
Calling anonymously pg 18  
Press  
Switching the keyguard on pg 9  
Paging your handsets pg 18  
3
If you need to correct a number,  
press once for each incorrect digit  
and then continue to dial  
Press to dial if the number is  
correct  
Switching the keyguard off pg 9  
Automatically redialling a busy  
Press several times until the  
number pg 19  
display says  
Calling numbers in the call log pg 10  
SWITCH OFF  
Deleting numbers from the call log pg 11  
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pg13  
pg12  
Basic functions  
Ending a call  
Answering a call when the  
handset is on the base  
Changing the earpiece  
volume during a call  
Answering a call when the  
handset is switched off  
1
2
a
01234567890  
The base station and handset  
will ring.  
1
Only the base station will ring if the  
handset is off.  
a
01234567890  
Press or replace the handset on  
If you pay for caller display from  
your phone company, the display  
will show the number or it will  
show their name if you’ve  
programmed it as one of your  
favourite or quick dial numbers.  
1
Press twice  
the base station to end the call  
2
3
Press  
Muting a call  
Press several times until the  
Post dialling a number  
screen says  
This stops the other person  
hearing you but you can still  
hear them.  
This method dials straight  
through, but you can’t correct the  
number if you dial incorrectly.  
VOLUME  
1
2
ANDY  
You can’t mute a call while you are  
using a menu.  
4
Press  
1
Pick up the handset to answer  
the call  
1 LOUNGE  
1
2
a
01234567890  
5
6
Press to select the volume  
2
3
Press  
you want  
Answering a call when the  
handset is not on the base  
Press during the call.  
The display will show  
Dial the number  
Press to confirm the setting  
1
2
ANDY  
0121123  
STORED  
3
Press again to cancel mute  
If you make a mistake, you’ll need  
to end the call and dial again.  
Volume setting now active.  
Press to take the call  
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pg15  
pg14  
Basic functions  
Changing the handset name  
Switching the keyguard on  
Switching the keyguard off  
6
7
Press The display shows the  
current name  
You can choose any name – up to 8  
characters – for the handset, such  
as a room or person’s name.  
The keyguard stops your phone  
accidentally dialling numbers  
while in a pocket or bag and stops  
young children dialling too. It does  
not stop emergency calls.  
1
Key 159 before you dial  
You’ll need to switch the  
keyguard back on again when  
you’ve finished.  
Press and hold until the current  
name is deleted  
1
1 LOUNGE  
8
Use the keypad to enter the new  
name  
1
1 LOUNGE  
2
3
Press  
2
3
Press  
9
Press to confirm the new name  
Press several times until the  
display says  
Press several times until the  
display says  
HS SETTINGS  
10  
Press and hold to return to the  
stand-by display  
KEYGUARD  
4
5
Press  
Entering letters  
AUDIO  
4
5
Press  
Each key selects several letters.  
ACTIVATE?  
Press a key repeatedly to choose  
the letters on it. If the letter you  
need is on the same key, wait about  
four seconds between presses.  
If you make a mistake, press C.  
Press 0 for a space.  
Press several times until the  
display says  
Press  
The display shows  
HSET NAME  
CANCEL 159  
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pg17  
pg16  
Basic functions  
Calling numbers from the  
call log  
4
Press  
3
4
Press to scroll through the list of  
6
Press for the delete option  
Now you can dial, edit or delete teh  
numbers.  
names and numbers  
DELETE  
If you pay for caller display from  
your phone company, your phone  
logs the numbers of up to 10  
recent unanswered calls so that  
you can return them.  
Press to dial a number or press OK  
to edit the number and then press  
OK again to dial  
Scroll down again if you want  
to delete all the numbers from  
the log  
Deleting entries from  
the call log  
1234567890  
1
2
3
DELETE LIST  
It won’t store numbers that  
weren’t available or if the caller  
withheld their number when  
they called you.  
1 LOUNGE  
7
8
Press to delete  
Accessing the all log  
Press  
?--DELETE--?  
You can access the call log even  
when there have been no new calls.  
the call log lists the 10 mot recent  
unanswered calls.  
If someone calls you twice or  
more, only the last call is logged.  
Press once  
Press to confirm that you  
1
If there are any new calls, the  
display says  
CALL LOG  
want to delete  
1
2
3
DELETED  
1 LOUNGE  
NEW CALLS  
4
5
Press to choose the call log  
It will continue to say new calls  
until you have scrolled through  
the full list  
Press  
Scroll through the numbers and  
names to the one you want to  
delete  
Press once  
2
Press  
CALL LOG  
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pg19  
pg18  
Basic functions  
Using redial  
Editing a number  
on your redial list  
Deleting a redial number  
6
Press to delete  
You can redial any of the last five  
numbers you dialled. The numbers  
are stored in a list.  
1
2
?--DELETE--?  
1 LOUNGE  
1
2
1 LOUNGE  
7
Press to confirm  
Press  
1
2
1 LOUNGE  
DELETED  
Press  
a
01234567890  
a
01234567890  
Press  
3
4
Press to scroll through the  
numbers  
a
01234567890  
3
4
Press to scroll to the number  
you want  
Press once  
3
4
Press to scroll through the  
Press once  
numbers  
EDIT  
EDIT  
5
Press once  
Press to dial the number or press  
OK to edit the number before you  
dial and then press OK again to dial  
5
6
Press  
DELETE  
Scroll down again if you want  
to delete all the numbers from  
the log  
Use the C button to delete the  
numbers and key in the new  
number – up to 24 digits long  
DELETE LIST  
Press to dial the number – or you  
can press OK to dial  
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pg21  
pg20  
Basic functions  
Favourite numbers button  
Dialling a favourite number  
Deleting a favourite number  
6
7
Key in the phone number  
Press the C button if you want to  
delete digits of an existing number.  
This lets you store up to 10  
numbers that you can call without  
dialling the number.  
1
2
1
2
1 LOUNGE  
1 LOUNGE  
Press  
The display shows STORED and  
asks for you to enter a name  
Press  
Press The display shows the first  
1
2
1 LOUNGE  
favourite number  
O
KAREN  
3
Scroll to the number that you  
NAME  
Press  
want to delete  
0
EMPTY  
The display shows the name if  
there’s already one stored.  
3
4
Scroll to the number you  
4
5
Press  
want or press the favourite  
number location on the keypad  
The display shows the phone  
number or name if there’s already  
one stored.  
8
Key in the name – this can be up  
to 10 letters – see the blue panel  
If you don’t want to enter a name,  
press the C button.  
Press once  
Press or press OK to edit the  
DELETE  
3
Scroll to the location where you  
want to store the number or press  
the number on the keypad  
number and OK again to dial  
6
Press to delete  
Entering letters  
9
Press  
?--DELETE--?  
Each key selects several letters.  
STORED  
Press a key repeatedly to choose  
the letters on it. If the letter you  
need is on the same key, wait about  
four seconds between presses.  
If you make a mistake, press C.  
Press 0 for a space.  
4
5
Press  
EDIT  
7
Press and scroll to the next  
number you want to delete or  
press and hold the C button  
to finish  
10  
Press to finish, or scroll to  
the next location and store  
another number.  
SALLY  
NUMBER  
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pg23  
pg22  
Basic functions  
Storing or changing  
a quick dial number  
Dialling a quick dial number  
2
Press  
6
7
Press  
1
2
QUICKDIAL  
1 LOUNGE  
You can store up to 10 numbers in  
your phone’s memory to save you  
having to key them in each time  
you call them.  
Key in the phone number  
3
4
Press for the first location  
Press  
– this can be up to 24 digits  
Use the C button if you want to  
delete digits of an existing number.  
If you want a pause, press and hold  
the H button until a P appears.  
QUICKDIAL  
1
2
1 LOUNGE  
Scroll to the number you want  
3
4
Press  
to delete  
Press  
8
Press  
5
6
Press  
QUICKDIAL  
The display shows STORED and  
asks you to enter a name  
Scroll to the number you want or  
press the quick dial number if you  
know it  
PDELETE
3
Press for the first location  
The display shows the phone  
number if there’s already one  
stored.  
9
Key in the name – this can be  
up to 10 letters  
5
1
Press  
7
Press The handset will ask you  
to confirm  
10  
11  
Press  
?--DELETE--?  
4
5
Scroll to the location you want  
Deleting a quick dial  
number  
8
Press and scroll to the next  
number you want to delete or  
press and hold the C button  
to finish  
Press  
Press to finish, or scroll to the  
next location and store another  
number  
1 LOUNGE  
EDIT  
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pg25  
pg24  
Basic functions  
Calling anonymously  
Redialling a number if  
it’s busy  
Paging your handsets  
5
Dial the number on the keypad or  
use one of your favourite or quick  
dial numbers  
You can call anonymously if you  
don’t want people with caller  
display phones or return services  
to know your number.  
Any handsets connected to the  
base station will ring for up to  
1 minute.  
This is especially useful for finding  
lost handsets.  
The phone network will call back  
when the number is free.  
6
Press  
1
2
3
Press when you hear the  
Only the next call you make  
will be anonymous  
engaged tone  
1
2
Press the Page button  
INQUIRY  
Cancelling the anonymous  
call feature  
on the base station  
1
1 LOUNGE  
Press several times until the  
To stop the ringing  
Press again  
1
Press twice quickly  
2
3
Press  
display shows  
or  
AUTO REDIAL  
Press on any handset  
Press several times until the  
display says  
Press listen to the message and  
Handsets that are switched off  
will not respond to paging.  
then hang up.  
a
ANONYM CALL  
4
Press and your next call will  
be anonymous  
CALL ANONYM  
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Choosing your  
pg27  
pg26  
handset settings  
The HS SETTING menu lets you  
choose how your handset works  
AUDIO  
RINGER VOL  
MELODY  
each press selects  
a different volume  
You can  
each press selects  
a different melody  
set the handset ringer volume  
choose the handset ring melody  
set the earpiece volume  
decide when tones are used  
select a base station  
HS SETTING  
VOLUME  
each press selects  
a different volume  
LOW BATTERY  
NO COVERAGE  
KEY TONES  
TONES  
selects on or off for a tone  
when the battery is low  
reset to the factory settings  
change the handset name  
selects on or off for a tone  
when there is no coverage  
choose English or German for  
See page 36  
SELECT BASE  
RESET  
selects on or off for a tone  
when a key is pressed  
the display messages  
doing this will  
set the earpiece  
volume to 2  
switch all tones on set the display to  
English  
set original  
handset name  
Shows a current setting  
RESET?  
set the handset  
ringer volume to 5  
set the melody to 1  
Press to scroll through menus  
Press to select the feature  
you want  
HSET NAME  
LANGUAGE  
LOUNGE  
use the keypad to  
enter the name  
Press and hold after  
setting a feature to leave the  
HS SETTING menu  
ENGLISH  
selects English or German  
for the display messages  
Confirms a  
setting you make  
STORED  
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Choosing your  
pg29  
pg28  
base settings  
The BS SETTING menu lets you  
choose how your base station works  
AUDIO  
RINGER VOL  
MELODY  
each press selects  
a different volume  
You can  
each press selects  
a different melody  
set the base ringer volume  
choose the base ring melody  
BS SETTING  
bar external and intercom calls from  
being made – see page 4  
change your PIN  
ENTER PIN  
ENTER PIN  
CALL BARR  
choose off or on – if you bar calls,  
the display will say CALLS BARRED  
whenever you try to dial  
de-register any handset from this  
base station  
reset to the factory settings  
set your phone to wait for a dial tone after  
REPEAT  
re-enter your new PIN  
NEW PIN  
enter your new PIN  
CHANGE PIN  
DEREG  
the access code on a PABX switchboard  
enter your current PIN  
See page 24  
See page 35  
to confirm  
Shows a current setting  
Press to scroll through menus  
NETWK CODES  
RESET  
Press to select the feature  
you want  
RESET?  
ENTER PIN  
doing this will  
empty the favourite  
& quick dial lists  
set the base  
set the base  
melody to 1  
Press and hold after  
setting a feature to leave the  
BS SETTING menu  
empty the call log  
cancel call barring  
set network codes  
to BT  
PABX FUNCT  
NETW ACCESS  
ringer volume to 5  
set the PIN to 0000  
enter the switchboard  
access code  
Confirms a  
setting you make  
STORED  
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pg31  
pg30  
Network services  
Section contents  
Switching call waiting  
on or off  
Answering a call waiting call  
5
6
Press several times until the  
display says  
1
2
Press when you hear the call  
Switching call waiting on or off pg 24  
Answering a call waiting call pg 25  
Rejecting a call waiting call pg 25  
Setting network codes pg 26  
Call waiting is a chargeable  
network service available from  
your phone service supplier.  
waiting beeps during a call  
NETWK CODES  
Press several times until the  
display says  
Press  
1
2
1 LOUNGE  
ANSWER  
CALL WAIT  
Network services are available from BT  
and most cable companies.  
Press  
3
Press and then use the menu  
7
8
Press  
button to handle your calls  
QUICKDIAL  
The shows the current setting  
Contact your phone company for more  
information on the services they offer.  
3
4
Press several times until the  
Rejecting a call waiting call  
display says  
Scroll between on or off and  
press OK to confirm the setting  
you want  
BT customers can simply ignore  
the call. Cable customers may need  
to speak to their service provider..  
See page 32 for information on changing  
network service codes.  
BS SETTINGS  
PLS LISTEN  
1
2
Press when you hear the call  
Press  
waiting beeps during a call  
9
Listen to the message and then  
hang up  
AUDIO  
Press several times until the  
REJECT  
3
Press  
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pg33  
pg32  
Network services  
1
2
7
Press  
Editing network codes  
1 LOUNGE  
Your phone uses the standard BT  
and most cable company access  
codes for network services.  
Press  
8
9
Scroll to the code you want to set  
QUICKDIAL  
Some network services are  
chargeable.  
3
Press  
Press  
You can alter the pre-set codes for:  
inquiry calls  
Press several times until the  
display says  
Use the C button to delete the  
current code. Use the keypad to  
enter the new code.  
auto redial calls  
call waiting accept  
call waiting reject  
3 party calls  
BS SETTINGS  
To include a recall in the code,  
press the menu button and scroll  
for a PBX or network recall, then  
press OK.  
4
5
Press  
AUDIO  
single calls  
switching calls  
call waiting on  
call waiting off  
anonymous calls  
recall  
Press several times until the  
display says  
10  
11  
Press  
STORED  
NETWK CODES  
6
Press several times until the  
Scroll to set another code  
or press and hold the C button  
to finish.  
display says  
CHANGE CODES  
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pg35  
pg34  
Network services  
Making an inquiry call  
To set up a three party call  
2
Press  
3
Press  
The second call is put on hold while  
you talk to the first.  
The current call is put on hold  
while you talk to the other caller.  
An inquiry call lets you talk to two  
callers at the same time or switch  
between two calls. This is a  
network service which your phone  
company may charge you for.  
This lets all three people talk  
together.  
Now you can:  
Now you can:  
1
2
Press when you’re talking to one  
Set up a three party call  
Set up a three party call again  
Switch between the two callers  
Hang up  
call and the other is on hold  
Hang up  
3 PTY CALL  
1
2
Make your first call  
To hang up during a  
3 party call  
Press  
Press during your first call  
The 3 party call is set up.  
INQUIRY  
To switch between two calls  
1
Press  
Now you can:  
You’re disconnected from the 3  
party call. The other two callers  
can continue talking.  
This puts the current call on hold  
while you talk to the other call.  
Go back to a single call  
3
4
Press  
Hang up  
1
2
Press  
Dial the second number  
To go back to a single call  
3 PTY CALL  
To hang up while a call  
is on hold  
When you get through, the first  
call is put on hold and you are  
connected to the second call.  
This puts the second call on hold  
again while you talk to the first call.  
Press once  
1
2
Press  
Now you can:  
SWITCH CALL  
The current call ends and the call  
on hold rings you back.  
1
Press during the 3 party call  
Set up a three party call  
Switch between the two callers  
Hang up  
SINGLE  
Press to answer the call that was  
on hold  
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Adding and using additional  
pg37  
pg36  
handsets  
You can use up to six handsets  
with a base station  
Registering a handset  
9
Scroll to the handset number you  
3
Press several times until the  
want  
display says  
1
Press the page button on the  
base station and hold it down for  
about 10 seconds until it beeps  
REGISTER  
Section contents  
10  
Press  
STORED  
The base station will send out  
a registration signal for 15 minutes.  
Registering a handset pg 28  
4
5
6
7
8
Press  
Using two or more handsets pg 30  
Making an intercom call pg 30  
Answering an intercom call pg 30  
BASE A  
11  
The display changes to the handset  
name. Instructions on changing the  
handset name are on page??  
The signal will stop if:  
you successfully register  
a handset  
If you have more than one  
base station, scroll to the one  
you want to register to  
Answering an external call during  
you enter your PIN incorrectly  
three times  
an intercom call pg 31  
Your phone will only allow you  
three attempts at entering your  
PIN before stopping the  
registration. If you enter the  
wrong PIN three times, you will  
need to start again.  
Press  
Making an intercom call during  
the base station already  
has six handsets  
an external call pg 31  
ENTER PIN  
Transferring an external call to  
a call comes in.  
Enter your PIN – the factory setting  
is 0000  
another handset pg 32  
2
Press  
Switching between an external call  
and an intercom call pg 32  
QUICKDIAL  
Press  
Setting up 3 way calling pg 32  
SEARCHING  
Calling all your handsets  
at once – group call pg 33  
This may take up to 2 minutes.  
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pg39  
pg38  
Adding and using additional handsets  
Calling all your handsets  
at once – group call  
Answering an external call  
during an intercom call  
4
Press  
Using two or more handsets  
INT/COM NBR  
If you have two or more handsets,  
you can make free intercom calls  
between them.  
If you have three or more handsets  
registered to one base station,  
you can call them all at once.  
If a call comes in during an  
intercom call, both handsets will  
beep and the displays will say CALL  
or show the caller’s number if you  
have caller display.  
5
Enter the handset number  
If the handset is already on a call,  
you will hear 3 beeps.  
If you have three or more handsets,  
you can have one handset on an  
external call while the other two  
are on an intercom call.  
This is useful if you don’t know  
where someone is.  
The first handset to answer your  
call will be connected.  
6
Press to end the call  
1
Press  
The intercom call will be put on  
hold  
1
2
3
Making an intercom call  
1 LOUNGE  
Now you can:  
Answering an intercom call  
You can only make intercom calls  
between handsets that are  
registered to the same base station.  
Set up a 3 party call  
Switch between the two calls  
Hang up  
Press  
1
2
INT/COM 1  
1
1 LOUNGE  
Press  
Press several times until the  
Press to answer the call  
display says  
Please turn the page for details.  
2
3
GROUP CALL  
Press twice  
INT/COM  
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pg41  
pg40  
Adding and using additional handsets  
To go back to a single call  
Making an intercom call  
during an external call  
2
3
Press once  
4
Enter the handset number 1-6 you  
want to intercom  
This puts the second call on hold  
again while you talk to the first call.  
SWITCH CALL  
Now you can:  
The external call is put on hold  
while you make the intercom call.  
Then you can talk to the intercom  
and external call at the same time  
or switch between the two calls.  
Transfer the external call  
Set up a 3 party call  
Switch between the two calls  
Hang up  
Press The current call is put on hold  
while you talk to the other caller.  
Now you can:  
1
2
Press during the 3 party call  
SINGLE  
Switch between calls again  
Set up a three party call  
Hang up  
Press  
1
To transfer the external call  
The external call is put on hold  
while you talk to the intercom call.  
Now you can:  
a
0123456789  
1
2
TRANSFER  
To hang up during a 3 party call  
Press during the external call  
Set up a three party call again  
Switch between the two callers  
Hang up  
1
Press You’re disconnected from the  
Press  
INQUIRY  
call. The other 2 callers can continue.  
2
3
Press several times until the  
To hang up while a call is  
on hold  
To set up a three party call  
To switch between an external  
call and intercom call  
display says  
This lets all 3 people talk together.  
1
2
Press The current call ends and  
INT/COM INQ  
1
2
Press twice  
This puts the current call on hold  
while you talk to the other call.  
the call on hold rings you back.  
3 PTY CALL  
Press  
Press to answer the call that was  
1
Press  
Press The 3 party call is set up.  
Now you can:  
on hold  
INT/COM NBR  
3PTY CALL  
Go back to a single call  
Hang up  
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Adding and using additional  
pg43  
pg42  
base stations  
Section contents  
You can register each handset with up to four base  
stations – perhaps if you use your phones across a  
large area or you have several different phone lines.  
For home use, we recommend that you have one  
base station with additional handsets and chargers.  
6
7
Press  
De-registering a handset  
from a base station  
ENTER PIN  
De-registering a handset from  
These instructions are to  
de-register a handset from  
a base station.  
a base station pg 35  
Enter your PIN – the factory setting  
Choosing the active base station pg 36  
is 0000  
The handset will only work with one base station  
at a time – the active base station.  
Use the HS SETTINGS menu to choose which base  
you want a handset to work with.  
1
2
3
1 LOUNGE  
8
Press  
The letter shows  
the active base station  
Press  
If you move out of range of the active base station,  
the handset will not work and you will need to make  
a base station that’s within range active.  
9
Press until the display shows  
Press several times until the  
the handset you want to de-register  
display says  
Follow these stages if you buy a new handset and  
base station:  
10  
Press  
BS SETTINGS  
De-register your new handset  
DEREG?  
A
Register the new handset at your existing base  
station and register both handsets at the new  
base station.  
4
5
Press  
11  
Press to confirm  
AUDIO  
1 LOUNGE  
Choose the letter for the new base station.  
Press several times until the  
Use the HS SETTINGS menu to choose the base  
that you want each handset to work with.  
display says  
Remember if you move out of range of this base  
station, the handset will not work.  
DEREG  
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pg45  
pg44  
Adding and using additional base stations  
Troubleshooting  
There’s no dial tone  
My handset doesn’t ring  
Choosing the active  
base station  
6
Press once  
Check  
Check  
SELECT BASE  
the phone line cord is securely  
the handset is switched on  
You can only make intercom  
calls between handsets that  
are registered to the same  
base station.  
connected at the handset and base station  
the handset is registered to  
the base station  
7
8
Press  
the phone cord is not damaged  
the power at the base station is on  
the handset is within range of the  
base station  
1
2
3
1 LOUNGE  
the handset batteries are properly fitted  
and fully charged  
Press until the display shows  
the base station you want to be  
active  
the base station is active – check the  
correct base station is active if you have  
more than one.  
the handset is registered to the base  
station. Press the page button on the base  
station to ensure the handset responds.  
If the handset responds, it is registered  
to the base station  
Press  
9
Press  
Press several times until the  
My base station doesn’t ring  
STORED  
display says  
Check:  
The base letter flashes and the  
display says  
HS SETTINGS  
you have paid your phone bill.  
the power switch at the base station  
is on and live  
If none of these checks work, ask your service  
provider to test the line.  
B
4
5
Press  
the base ringer is set to ON  
SELECT BASE  
AUDIO  
the phone line cord is securely  
connected and not damaged.  
There’s no display on the handset  
Check the handset battery is properly fitted  
and fully charged. See page 11 for details on  
switching the handset on.  
10  
Press and hold to leave the  
Press  
HS SETTING menu  
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Helpline – If you cannot solve a problem with your phone,  
phone our helpline on 0870 013 32 32  
pg46  
pg47  
Troubleshooting  
I cannot make intercom calls  
I cannot register an extra  
handset to a base station  
I can hear the caller but they  
can’t hear me  
I have spilt liquid on my handset  
Remove the battery at once and shake  
off any excess liquid. Dry the handset with  
a towel and then allow to dry naturally.  
Do not apply heat to the handset.  
Check  
Check  
Check  
at least two handsets are registered to the  
same base station  
you have pressed the Page button to send  
out the signal  
the handset microphone is not covered  
that the mute function is not on.  
If your handset still does not work, return it to  
your supplier to repair. Any damage is not  
covered by warranty.  
there is a free slot available on the  
base – you can register six handsets to each  
base station  
There are details about this on page 10.  
A
A
Intercom calls  
available  
A A  
1 LOUNGE  
2 KITCHEN  
I cannot store my favourite or quick  
dial numbers  
You may have pressed the OK button instead of  
the Menu button when the display showed the  
location where you want to store the numbers.  
When you press Menu, the display says EDIT and  
you can store your number.  
My phone doesn’t work  
after an electrical storm  
There may have been a power surge through your  
telephone line or electrical mains. Disconnect the  
power line from your base station and then  
reconnect it. The telephone may reset itself.  
there is a free slot available on the handset.  
You can register a handset to four different  
base stations  
B
B
Intercom calls  
available  
B B  
1 KAREN  
2 KITCHEN  
the correct PIN was entered  
No intercom  
calls  
A B  
A
B
1 LOUNGE  
2 BEDROOM  
The battery icon shows a low charge  
Put the handset in the base station to recharge  
the battery. When the battery is fully charged the  
battery icon will show all three segments.  
If this does not work, return the phone  
to your supplier to repair. Any damage is not  
covered by warranty.  
you are calling the correct  
handset number  
I cannot edit my favourite or quick dial  
numbers  
the handset you are calling is not busy.  
You may have pressed the OK button instead of  
the Menu button when the display showed the  
name or number that you want to edit.  
The battery icon will stop flashing when the  
battery is fully charged.  
The base letter in the display flashes  
The handset is searching for a base. It is out of  
range or the base station has no power.  
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pg48  
Troubleshooting  
The handset flashes REGISTER!  
Register the handset or select a different base..  
The dispaly says SAME PIN  
You tried to change the PIN and used the old PIN  
again.  
The handset seems to be locked  
You cannot make calls if:  
call barring is switched on  
you are trying to access an external line when  
another handset is already using it.  
one handset is on an external call while  
another two are on an intercom call.  
Batteries  
Make sure you use only the correct batteries –  
AA size NiMH (nickel metal hydride).  
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