Uniden Cordless Telephone EXS 9965 User Manual

S P R E A D  
SPE  
C
TRUM  
Digital Spread Spectrum  
provides the longest  
range, the clearest sound  
and the best privacy.  
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CONTROLS AND FUNCTIONS  
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WELCOME  
Congratulations on your purchase of the Uniden EXS 9965 cordless  
telephone. This phone is designed for reliability, long life, and  
outstanding performance utilizing the latest 900 MHz Spread  
Spectrum Technology.  
FEATURES  
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900 MHz Digital Spread Spectrum Technology  
2-Line Operation  
3 and 4-Way Conference Calling  
Speakerphone  
Back-up Power Supply (Requires Optional Battery Pack)  
3-Line, 16 Character LCD Handset Display  
Backlit keypad  
Headset Compatible  
Handset Earpiece and Ringer Volume Control  
20 Channel AutoScan  
40 Memory Dialing Locations  
3 Number Redial Memory  
2-way Page/Intercom  
Hearing Aid Compatible  
Pulse/Tone Dialing  
7-Day Standby Battery Time  
4-Hour Talk Time  
Digital Spread Spectrum Technology utilizes a “wider  
frequency band” vs. a “single narrow band” used in standard digital  
transmissions. The result is a more secure conversation with the clarity of  
digital sound, extended range, and minimal interference from other  
cordless phones.  
TM  
Random Code digital security automatically selects one of over  
65,000 codes for the handset and base. This feature prevents unauthorized  
calls as a result of your phone being activated by other equipment.  
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INCLUDED IN YOUR PACKAGE  
To get the most from  
your phone, please read  
this owner’s manual  
thoroughly. Be sure to  
complete and mail the  
product registration form.  
Handset  
Base  
AC Adapter  
Short Telephone  
Cord  
Beltclip  
Rechargeable  
Battery  
If any of these items are  
missing or damaged,  
contact the Uniden Parts  
Department at (800) 554-  
3988. Hours are from  
8:30 a.m. to 5:00 p.m.  
Central Time, Monday  
through Friday. We can  
also be reached on the  
Long Telephone  
Cord  
Wall Mount Adapter  
This Owner’s Manual  
Precautions and Important Safety Instructions  
Registration Card  
You must have a two-line  
subscription from your  
phone company to realize  
the capability of your  
two-line phone.  
3
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SELECTING A LOCATION  
Before choosing a location for your new phone, read the  
INSTALLATION CONSIDERATIONS included in the PRECAUTIONS AND  
IMPORTANT SAFETY INSTRUCTIONS brochure. Here are some  
important guidelines you should consider:  
The location should be close to  
both a phone jack and a  
continuous power outlet. (A  
continuous power outlet is an AC  
outlet which does not have a  
switch to interrupt its power.)  
Keep the base and handset away  
from sources of electrical noise  
such as motors and fluorescent  
lighting.  
Be sure there is sufficient space to rotate the base antenna  
fully vertical.  
The base can be placed on a desk, tabletop or mounted on a standard  
wall plate.  
You should charge your handset for 15-20 hours before connecting the  
phone line.  
If your second phone line has a separate jack, place your phone so you  
can access both jacks.  
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DESK/TABLETOP INSTALLATION  
Before using your phone,  
charge the Nickel-  
Cadmium battery pack  
for 15-20 hours.  
1. Plug the AC adapter cord into the 10V DC  
input jack on the back of the base.  
2. Wrap the AC adapter cord around the strain  
relief notch.  
3. Plug the AC adapter into a standard 120V AC wall outlet.  
Place the power cord so  
that it does not create a  
trip hazard or where it  
could become chafed and  
create a fire or electrical  
hazard.  
4. Charge the battery (refer to CHARGING THE BATTERY PACK,  
page 10).  
5. Plug one end of the long telephone cord into the TEL LINE 1/2 jack on  
the back of the base.  
6. Plug the other end of the cord into the telephone jack on the wall.  
7. Set the base on a desk or tabletop.  
Place the handset on the base with the  
keypad either facing up or down. Raise the  
antenna to a vertical position.  
Use only the Uniden AC  
adapter supplied with  
this phone. DO NOT use  
an outlet controlled by a  
wall switch.  
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WALL INSTALLATION  
Standard wall plate mounting  
This phone can be mounted on any standard telephone wall plate.  
1
Snap the wall mount adapter into  
the notches on the base.  
Place the power cord so  
that it does not create a  
trip hazard or where it  
could become chafed  
and create a fire or  
2. Plug the telephone line cord to the  
TEL LINE 1/2 jack and the AC adapter  
to the DC IN 10V jack.  
electrical hazard.  
3. Plug the telephone line cord into the  
telephone outlet.  
4. Wrap the AC adapter cord inside the  
molded wiring channel. Then wrap  
the cord around the strain relief notch.  
DO NOT use an  
outlet controlled by a  
wall switch.  
5. Plug the AC adapter into a standard  
120V AC wall outlet.  
6. Raise the antenna to a vertical position.  
7. Align the mounting slots on the base  
with the mounting posts on the wall.  
Push in and down until the phone is  
firmly seated.  
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8. On the base unit, pull the handset  
retainer out of the slot. Rotate it  
clockwise 180 degrees.  
Before you plug the other  
end of the telephone cor  
into the modular jack on  
the wall, charge the  
battery (See CHARGING  
THE BATTERY PACK,  
page 10).  
9. Flip the retainer from front to back.  
Slide it back into the slot so that  
the lip of the retainer is up and the  
is down. The retainer holds the  
handset in place.  
If the handset beltclip is  
attached, you cannot  
charge the handset facing  
forward when the phone  
is mounted on the wall.  
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t Direct wall plate mounting  
If you don't have a standard wall plate, you can  
mount your phone directly to the wall. Before  
doing this, consider the following:  
l Avoid electrical cables, pipes, or other items behind the mounting  
location, that could cause a hazard when inserting screws into the wall.  
l Try to mount your phone within 10-15 feet of a working phone  
jack to avoid excessive cord lengths.  
l Make sure the wall material is capable of supporting the weight of  
the base and handset.  
l Use #10 screws (minimum length of 1 3/8 inches) with anchoring  
devices suitable for the wall material where the base unit will be placed.  
1. Insert two mounting screws into the wall,  
(with their appropriate anchoring device),  
3-15/16 inches apart. Allow about 3/16 of  
an inch between the wall and screwheads  
for mounting the phone.  
2. Refer to steps 1 through 9 on page 6 and 7  
to mount the telephone.  
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INSTALLING THE HANDSET BATTERY PACK  
1. Press the battery cover release.  
Slide cover off.  
Use only Uniden Battery  
(model BT-999) supplied  
with your phone.  
2. Install the nickel-cadmium battery  
with the label down.  
3. Slide the battery cover forward  
until it snaps into place.  
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CHARGING THE BATTERY PACK  
Initial battery charging  
Before connecting your phone for the first time, charge the  
rechargeable battery pack for 15-20 hours without interruption.  
1. Place the handset on the base.  
2. Make sure that status LED lights.  
If the LED doesn’t light, be sure the AC  
adapter is plugged in and the handset  
makes good contact with the base  
charging contacts.  
Charging optional battery packs  
The base of your phone is equipped with a compartment for charging  
an extra battery pack for use in your handset. You can obtain an  
extra battery pack from your authorized Uniden dealer.  
1. Pull the cover of the battery charger.  
Please visit your  
authorized Uniden dealer  
to obtain an extra battery  
pack or contact the  
Uniden Parts Department  
at (800) 554-3988. Hours  
are from 8:30 a.m. to  
5:00 p.m. Central  
2. Put the battery pack in the  
compartment with contacts  
facing down.  
Standard Time, Monday  
through Friday.  
3. Replace the charge cover.  
4. Charge the battery for 24 hours. When charging is complete, lift the  
latch to remove the battery pack. To install the charged batter  
y into the  
handset, see INSTALLING THE HANDSET BATTERY PACK, page 9.  
In the event of a power failure, your spare battery  
pack temporarily provides power for the base so you  
can still use your phone.  
Status LED blinks red when the base is powered by  
the spare battery.  
10  
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Low battery indicator  
When the battery pack is very low and needs  
to be charged, the phone is programmed to  
eliminate some functions to save power.  
If the phone is not in use,  
<Low Battery> flashes.  
If the phone is in use, <Low Battery>  
flashes and the handset beeps.  
CLEANING THE BATTERY CONTACTS  
To maintain a good charge, clean  
all charging contacts on the handset  
and base about once a month.  
Use a pencil eraser or other contact  
cleaner. DO NOT use liquids or solvents;  
you may damage your phone.  
SETTING THE PULSE/TONE SWITCH  
Be sure the PULSE/TONE switch  
Most phone systems use  
tone dialing. Check with  
your local phone  
company if you’re not  
sure whether your  
s the TONE position unless  
i
our local phone system uses  
y
pulse dialing.  
system is tone or pulse.  
11  
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ADJUSTING THE VOLUME CONTROLS  
Handset ringer volume  
Remove the handset from the base.  
Press the vol  
or key on the handset  
to set the handset ringer volume. There are  
two ringer volume settings; high and low.  
To select the high volume setting,  
press vol . The following  
screen displays:  
<Ringer High>  
<Ringer Low>  
To select the low volume setting,  
press vo . The following  
l
screen displays:  
Handset ringer switch  
This switch turns the handset ringer  
on or off.  
ringer  
off  
on  
ringer  
off  
on  
Handset earpiece volume  
There are four volume setting for the handset earpiece; loud, high,  
medium, and normal. The handset earpiece volume can be adjusted only  
during a call.  
To lower the volume, press vol . To raise the volume, press vol  
The handset displays <Loud>, <High>, <Medium> or <Normal>  
indicating the current volume setting.  
.
t Base ringer volume  
The ringer control for the base of your  
EXS 9965 allows you to turn the ringer  
OFF or to select LO or HI volume.  
t Base speaker volume  
To control the speaker volume of the  
base, adjust the VOLUME slide  
switch as desired.  
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INSTALLING THE BELTCLIP  
t To attach the beltclip  
Insert the beltclip into the holes  
on each side of the handset.  
Press down until it clicks.  
If you have wall  
mounted the base, you  
must remove the beltclip  
to charge the handset  
with facing forward.  
t To remove the beltclip  
Pull both sides of the beltclip  
to release the tabs from the  
holes.  
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HEADSET INSTALLATION  
Your phone may be used with an optional  
headset, the Uniden HS910. To use this  
feature, simply plug the headset plug into  
the headset jack. Your phone is ready for  
hands-free conversation.  
Use only the Uniden  
HS910 headset  
specifically designed for  
Spread Spectrum phones.  
You may hear a buzz or  
hum on other headsets.  
If you are using an optional headset, you must still  
use the handset keypad for phone operations.  
AUTOMATIC DIGITAL CODE SECURITY  
Keep the headset wire  
away from handset and  
base antennas.  
To prevent other parties from making unauthorized calls on your  
phone line, a digital code was added to the EXS 9965. Your phone’s  
handset and base share this code. If the phone experiences a power  
failure, you must reset the digital security code by placing the  
handset in the base.  
To reset the digital security code  
1. Remove the handset from the base,  
hold down page/int'com and  
you will hear the beep.  
2. Put handset back to the base holding  
page/int'com.  
The page stops.  
3. Wait for 5 seconds. The status LED  
flashes to indicate that the digital security  
code is reset.  
14  
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MAKING AND RECEIVING CALLS  
Basic 2-line operation  
Handset On Base  
Handset Off Base  
Base Only  
Fold out the front cover  
of this owner’s manual  
to use the CONTROLS  
AND FUNCTIONS  
diagram for reference.  
Press line 1 or  
line 2.  
Press line 1 or  
line 2.  
To answer  
a call  
Pick up handset.  
(AutoTalk)  
1. Pickup handset.  
1. Press line 1 or  
1 Press line 1 or  
line 2  
2. Listen for dial tone.  
3. Listen for dial tone. 3. Dial number.  
.
line 2  
2. Listen for dial tone.  
3. Dial number.  
.
2. Press line 1 or  
line 2  
.
.
4. Dial number.  
or  
To make  
a call  
or  
1. Dial number.  
2. Press line 1 or  
1. Pickup handset.  
2. Dial number.  
3. Press line 1 or  
line 2  
.
line 2  
.
Press line 1 or  
Press line 1 or line 2, or return the  
handset to the base (AutoStandby).  
To hang up  
line 2  
.
1. Pickup handset.  
2. Press line 1 or  
1. Press line 1 or  
line 2  
2. Listen for dial tone. 2. Listen for dial tone.  
3. Listen for dial tone. 3. Press redial 3. Press redial  
1. Press line 1 or  
.
line 2  
.
line 2  
.
.
.
4. Press redial  
.
or  
or  
1. Press redial  
To redial  
repeatedly until the  
number you want  
to dial appears.  
1. Pickup handset.  
2. Press redial  
repeatedly until the  
number you want  
to dial appears.  
2. Press line 1 or  
line 2  
.
3. Press line 1 or  
line 2  
.
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You must have a 2-line subscription  
from your phone company to use the  
2-line features.  
When you have connected power and a telephone line to your  
EXS 9965, the phone is in “Standby mode,” ready to receive and  
make calls.  
For clarity, the instructions in this Owner’s Manual designates line 1  
unless the procedure requires using line 2. The same instructions apply  
to line 2.  
ANSWERING A CALL FROM THE BASE  
1. The base rings. The  
corresponding line 1 LED  
on the base flashes.  
2. Press the line 1 button and speak.  
The base microphone is located under the phone.  
Position yourself as near to the base as possible  
and speak clearly.  
3. When you finish the call, press line 1 to hang up.  
16  
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ANSWERING A CALL FROM THE HANDSET  
1. The handset rings and the  
following screen appears:  
(Call)  
Line 1  
AutoTalk automatically  
connect the line when you  
pick up the handset from  
the base.  
2. Press line 1 to answer your call.  
3. When you finish the call press line 1  
on the handset, or return the handset to  
the base.  
AutoStandby automat-  
ically hangs up when you  
place the handset on the  
base. There is no need to  
press line 1 or line 2 to  
hang up.  
MAKING A CALL FROM THE BASE  
1. Press line 1.  
2. Dial the number on the keypad, or, use  
the memory feature. (See USING  
MEMORY DIALING, page 33.)  
3. When you finish the call, press  
line 1 to hang up.  
MAKING A CALL FROM THE HANDSET  
Dialing - from talk mode  
1. Pick up the handset.  
2. Press line 1.  
3. Dial the number on the keypad,  
or use the memory feature.  
(See USING MEMORY DIALING, page 33).  
4. When you finish the call, press line 1,  
or, return the handset to the base.  
17  
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Dialing - from standby mode  
1. Pick up the handset.  
2. Dial the number on the keypad, or use one of the memory features.  
(See USING MEMORY DIALING, page 33).  
3. Press line 1.  
4. When you finish the call, press line 1, or return the handset to  
the base.  
USING THE TONE FEATURE  
If you are dialing in the pulse mode  
and need to enter tone digits, press tone  
then enter the digits. Once the call has  
ended, tone mode is canceled and pulse  
dialing resumes.  
The tone feature applies  
only when the base is set  
to pulse.  
FLASH  
If you have Call Waiting service and a  
call waiting tone sounds, press flash to  
accept the call. After a short pause you will  
hear the new caller. To return to the  
original caller, press flash again. The flash  
function on the base and handset are  
independent of each other. You can use  
your flash feature from either the handset  
or the base.  
The flash feature does  
not function when  
line 1 and line 2 are on  
a conference call. (See  
the 3-WAY CONFERENC-  
ING and 4-WAY  
CONFERENCING, pages  
22 and 23.)  
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USING REDIAL  
Use the redial/p key to recall the last 3 numbers  
dialed from the handset or the last number  
dialed when using the base. The redial  
number can be up to 32 digits long.  
The handset and the base  
have independent redial  
memories.  
To redial from the handset:  
Press redial/p repeatedly to display the  
number you want to dial, then press line 1.  
If you press line 1 before redial/p, only the  
last number dialed can be accessed for redial.  
To redial from the base:  
Press line 1, then press redial/p  
.
If any key is pressed before redialing, the  
last number will not redial.  
PLACING A CALL ON HOLD  
Use either the keypad on the handset or the keypad on the base.  
To place line 1 on hold at the  
base, press hold. The line 1 LED turns  
from green to red.  
To place line 1 on hold at the  
handset, press hold  
.
The following screen appears:  
(Hold)  
Line 1  
To pick up the call that is holding,  
press line 1 on the base or handset.  
19  
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USING THE MUTE FEATURE  
You can mute your conversation from the base. This prevents the party  
you are speaking to from hearing what you, or someone else in the  
room, is saying.  
For example, to use this privacy feature while using line 1.  
1. Press mute. The line 1 LED  
flashes red.  
You can hear the party on line 1, but  
they cannot hear you.  
2. When you are ready to continue  
your conversation with the party on line 1,  
press mute or line 1 again. The line 1  
LED changes to green.  
USING THE PAGE FEATURE  
To locate the handset when it is off the  
base, press  
on the base.  
The handset beeps for 60 seconds.  
The following screen appears:  
Paging  
Press  
on the handset to connect  
to the base. Press  
the base or  
again on  
on the handset to  
return to standby.  
20  
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2-LINE OPERATION  
The handset and the base can be used on separate telephone lines at  
the same time. For example, if the handset is on a call with line 1, you  
can make, or receive calls, at the base on line 2.  
The line 1 LED on the base blinks  
green to indicate line 1 is In Use at  
the handset.  
When line 1 is In Use at the base  
the LCD screen displays the following:  
(Base)  
Line 1  
Extension In Use  
The Extension In Use feature prevents you from accidentally  
interrupting a call.  
If another phone is In Use on line 1, the handset LCD displays  
In Use“. (The line 1 LED at the base blinks.) If you press  
line 1, you will hear a beep. This warns you the line is In Use.  
When you attempt to  
make a call, the EXS 9965  
informs you if a line is  
currently In Use.  
To make your call, you must use line 2  
.
If you want to join a conversation on an  
extension currently In Use, press the  
corresponding line key twice.  
21  
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3-WAY CONFERENCING  
This feature lets you add a third  
party to your conversation from  
either the handset or the base.  
For example, to add a party to the  
The Flash feature does  
not function when  
the phone is in  
current call on line 1 at the base:  
1. Press hold to place the caller on  
hold. The line 1 LED turns from  
green to red.  
Conference mode.  
2. Press line 2.  
3. Dial the number of the person you want to  
add to the conversation.  
When the person answers, you can  
speak privately before bringing the  
original caller back on the line.  
4. Press the conference button to  
bring the original call back on  
line. The line 1 and line 2 LEDs  
turn green.  
If the third person’s number is busy or doesn’t answer,  
press line 2 to hang up. Return to the original call  
by pressing line 1.  
5. To remove either caller from your conversation, ask one of the parties  
to hang up. Press the corresponding line button to end the call.  
Follow steps 1-5 to conference using the handset. When you return  
the handset to the base, all calls are disconnected.  
If you want to join a conversation on base  
or handset currently in use, press line 1 or  
line 2 twice.  
22  
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4-WAY CONFERENCING  
A fourth person, at either the  
handset or the base, may be  
added to a conference call.  
For example, to add a fourth  
party at the handset to an  
ongoing conference call at the base:  
1. Press hold. The line 1 and  
line 2 LEDs turn red.  
2. Press  
on the base  
to contact the handset.  
3. Press  
on the handset  
to answer the page.  
4. Press conference at the base to  
bring the party at the handset in on  
the call. line 1 and line 2 LEDs  
turn green.  
The following screen appears on  
the handset.  
(Conference)  
Line 1 Line 2  
5. To remove either call from your conversation, ask one of the parties  
to hang up. Press the corresponding line button to end the call.  
23  
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USING YOUR EXS 9965 INTERCOM  
From the Base to the Handset  
1. Press  
on the base.  
The handset beeps. (If no answer, press  
again to disconnect.)  
When a call is on hold at  
the handset, and the base  
is paged, the base will  
ring even when the  
RING VOL switch is  
set to OFF.  
2. Press  
on the handset.  
Speak into the mouthpiece to answer  
the page.  
To hang up at the base: Press  
To hang up at the handset: Press  
.
From the Handset to the Base  
1. Press  
on the handset.  
(If no answer, press  
to disconnect.)  
The person at the handset  
can join the conversation  
by pressing the button for  
the line In Use twice.  
2. At the base, press  
to answer the page.  
Position yourself as near to the base  
as possible and speak clearly.  
To hang up at the handset: Press  
.
To hang up at the base: Press  
.
24  
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TRANSFERRING A CALL  
From Handset to Base  
1. To transfer a call on line 1 from the  
handset to the base, press hold.  
The line 1 LED turns red.  
2. On the handset, press  
The status LED flashes on the base.  
The following screen appears:  
Paging Base  
(Hold)  
Line 1  
3. Answer at the base by pressing  
. You may then announce  
the call with the intercom.  
4. On the base, press line 1 to talk.  
If no one is available to take the call at the base, return to the  
caller by pressing line 1 or  
on the handset to take a  
message or complete the call.  
From Base to Handset  
1. To transfer a call on line 1 from the  
base to the handset, press hold.  
The line 1 LED turns red.  
2. On the base, press  
.
The status LED flashes on the base.  
The following screen appears:  
Paging  
(Hold)  
Line 1  
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3. Answer at the handset by pressing  
. You may then announce the call  
with the intercom.  
4. On the handset, press line 1 to talk.  
If no one is available to take the call at the handset, return to the  
caller by pressing line 1 or  
on the base to take a  
message or complete the call.  
TRAVELING OUT-OF-RANGE  
As you begin to move too far from the base, you first hear a clicking  
sound. As you travel further, the noise increases. If you travel out-of-  
range, your call terminates.  
26  
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STORING A PHONE NUMBER IN MEMORY  
Your EXS 9965 stores up to 30 name/numbers in the handset plus 10  
numbers in the base. Memory locations are shared by both lines.  
On the Handset  
Whenever you are using a  
menu screen, you must  
press a key within 20  
seconds or the phone will  
return to standby.  
1. Remove the handset from the base.  
2. Press and hold mem for  
two seconds.  
Memory Store  
The following screen appears:  
01  
02  
3. Use the  
and keys, or enter a two  
digit number (01-30) to choose the  
memory location to store a  
name/number.  
4. Press select.  
The following screen appears:  
Store Name  
5. Enter a name b using the and keys to scroll through the  
y
character menu. Stop scrolling when you see the desired character. Use  
the  
and keys to mo e right or left or to create a blank space.  
v
(The  
key deletes characters as  
the cursor moves left.)  
6. When you have finished entering a  
name, press select  
.
Store Number  
The following screen appears:  
The cursor flashes indicating  
the display is ready for a number  
to be entered.  
27  
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7. Enter the phone number with the number keypad (direct entry). Use  
the key to position the cursor to right.  
When entering numbers, you may press redial/p  
to enter a pause in the dialing sequence. The display  
shows a P. The pause feature is useful for long  
distance calling, credit card dialing, or any other  
dialing sequence requiring a pause between digits.  
8. When you have finished entering  
a name/number, press select.  
The handset beeps and displays  
a confirmation screen.  
Memory 01 Stored  
9. The display then returns to the Memory  
Store screen. You may select another  
number to store a name/number (return  
to step 3) or press mem to return to  
standby.  
On the Base  
1. Press memory. The status  
LED blinks.  
2. Dial the number you wish  
to store. (up to 16 digit)  
3. Press memory. Enter the memory  
location number (0-9) on the keypad.  
The status LED stops flashing.  
A confirmation beep indicates the  
number is stored.  
28  
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EDITING A PHONE NUMBER IN MEMORY  
To edit a number you have stored in the handset:  
1. Remove the handset from the base.  
2. Press and hold mem for  
two seconds.  
The display shows the Memory Store  
Memory Store  
screen and any saved name/numbers.  
01 JOHN SMITH  
02 UNIDEN  
>
3. Use the s andt keys or enter a  
two-digit number (01-30) to select the  
memory location you would like to edit.  
4. Press select.  
The display shows the memory  
location you have selected.  
Edit Memory 01  
Delete Memory 01  
Go Back  
>
5. Press select again to enter the Edit  
Memory mode.  
If you select Go Back  
at any time, no changes  
are made and the handset  
shows the Memory  
The following screen appears:  
A cursor flashes indicating that the  
display is ready to edit the name.  
Store Name  
JOHN SMITH  
Store screen.  
6. Edit the name with the and keys.  
Use the and keys to enter symbols.  
Use the key to move the cursor right.  
29  
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Press  
to erase up  
unwanted characters.  
Press and hold  
entire name.  
to clear the  
7. Press select.  
The following screen appears:  
Store Number  
8175551  
A cursor flashes indicating that the  
display is ready for the number to  
be edited.  
Whenever you are using  
a menu screen, you must  
press a key within 20  
seconds or the phone will  
return to standby.  
8. Enter the phone number with the number keypad.  
Press to remove an unwanted number.  
Press and hold  
to clear the entire number.  
9. Press select.  
Memory 01 Stored  
The handset beeps and displays the  
confirmation screen.  
10. The display then returns to the Memory  
Store screen. You may select another  
number to edit (return to step 3) or press  
mem to return to standby.  
30  
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ERASING A NUMBER FROM MEMORY  
After erasing a number, you may add a new address to memory.  
From the Handset  
1. Remove the handset from the base.  
2. Press and hold mem for two seconds.  
The handset shows the Memory  
Store screen with saved name/  
numbers displayed.  
Memory Store  
01 JOHN SMITH  
02 UNIDEN  
>
3. Use the and keys, or number  
keypad, to select the memory location you  
would like to delete. Use the and keys  
to display either the name or the number  
stored in the location.  
4. Press select.  
The following screen appears:  
Edit Memory 01  
Delete Memory 01  
Go Back  
>
5. Use the key to move the cursor  
Edit Memory 01  
Delete Memory 01  
Go Back  
to Delete Memory.  
>
>
If you select No, no  
changes are made. The  
handset shows the  
6. Press select.  
Delete Memory ?  
Yes  
No  
Memory Store screen.  
7. Use the key to move the  
cursor to Yes.  
8. Press select.  
There is a confirmation tone.  
The following screen appears:  
Memory 01 Deleted  
31  
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9. The display then returns to the  
Memory Store screen. You may select  
another number to delete (return to  
step 3) or you may press mem to return  
to standby.  
From the Base  
1. Press memory. The status  
LED blinks.  
2. Press memory a second time.  
Enter the memory location (0-9)  
of the number you wish to  
delete. The status LED stops flashing.  
A confirmation beep indicates the  
number has been erased.  
32  
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USING MEMORY DIALING  
Follow the steps below to dial a number using  
a programmed memory location.  
Standby mode Dialing from the Handset  
1. Press mem.  
The handset displays your programmed  
memory locations.  
01  
02 JOHN SMITH  
03 UNIDEN  
>
2. Use the and keys to select the  
memory location you would like to dial.  
Or, you may enter a two-digit memory  
location number (01-30).  
Use the  
and  
keys to display  
either the name or the number stored  
in the location.  
The following screen appears:  
01  
02 JOHN SMITH  
>
03 UNIDEN  
3. Press line 1. The number dials.  
33  
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Talk mode Dialing from the Handset  
1. Press line 1.  
2. Press mem. Using the keypad, enter a  
two digit memory location number  
(01-30). The number dials.  
Dialing from the Base  
1. Press line 1. The line 1 LED lights.  
2. Press memory. Using the keypad, enter  
the memory location number (0-9).  
The number dials.  
34  
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QUICK REFERENCE CHART  
If your phone is not performing to your expectations, please try these  
simple steps before calling Uniden customer service at (800) 297-1023.  
PROBLEM  
SUGGESTION  
The status LED  
won’t come on  
when the handset  
is placed in  
Make sure the AC adapter is plugged into the  
base and wall outlet.  
Make sure the handset is properly seated  
in the base.  
Make sure the charging contacts on the  
handset and base are clean.  
the base.  
The audio sounds  
weak and/or  
scratchy.  
Make sure that the base antenna is in a  
vertical position.  
Move the handset and/or base to a different  
location away from metal objects or  
appliances and try again.  
Can’t make or  
receive calls.  
Check both ends of the base telephone  
line cord.  
Make sure the AC adapter is plugged into the  
base and wall outlet.  
Disconnect the AC adapter for a few minutes,  
then reconnect it.  
Place the handset back on the charging cradle  
for a few seconds. The status LED blinks  
indicating that the phone has been reset.  
The handset  
doesn’t ring or  
receive a page.  
The Nickel-Cadmium battery pack may be  
weak. Charge the battery on the base for  
15-20 hours.  
Be sure the antenna is in a vertical position.  
The handset may be too far away from the  
base. Place the base away from appliances or  
metal objects.  
Place the handset back on the charging cradle  
for a few seconds. The status LED blinks  
indicating that the phone has been reset.  
Make sure the ringer switch is on.  
35  
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GENERAL  
The EXS 9965 complies with FCC Parts 15 and 68.  
Frequency control:  
Modulation:  
PLL  
Direct Sequence Spread Spectrum; DBPSK  
0º to +50º C (+32º F to +122º F)  
Operating temperature:  
BASE UNIT  
Frequency:  
904.2 to 925.8 MHz (20 channels)  
Power requirements:  
Size:  
10V 500 mA (from AC adapter)  
8-49/64 in. (W) x 6-57/64 in. (D) x 2-37/64 in. (H)  
(222.5 mm (W) x 175 mm (D) x 65.3 mm (H) )  
Approx. 23.6 oz. (Approx. 670g)  
Weight:  
HANDSET  
Frequency:  
904.2 to 925.8 MHz (20 channels)  
Rechargeable Nickel-Cadmium battery pack  
7 in. (W) x 2-17/64 in. (D) x 2 in. (H)  
(178 mm (W) x 57.6 mm (D) x 51 mm (H) )  
Approx. 8.8 oz. (250g) (including Battery)  
BT-999  
Power requirements:  
Size (without antenna):  
Weight:  
Battery:  
Capacity  
600 mAH, 3.6V  
Talk mode  
Standby mode  
4 hours  
7 days  
Specifications, features, and availability of optional  
accessories are all subject to change without prior notice.  
36  
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At Uniden, we’ll take care of you!  
If you need any assistance with this product, please call our Customer Hotline at  
1-800-297-1023  
PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE.  
Our Uniden representatives will be happy to help you with any matters regarding the operation of  
this unit, available accessories, or any other related matters.  
Hours M-F 7:00 a.m. to 7:00 p.m. CST  
Thank you for purchasing a Uniden product  
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Covered by one or more of the following patents:  
4,511,761  
5,426,690  
5,650,790  
5,717,312  
4,523,058  
5,434,905  
5,660,269  
5,754,407  
4,595,795  
5,491,745  
5,661,780  
5,768,345  
4,797,916  
5,533,010  
5,663,981  
5,787,356  
5,381,460  
5,574,727  
5,671,248  
5,838,721  
Ó
1999 Uniden America Corporation  
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All rights reserved. • Printed in China UCZZ01643BZ  

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