Uniden Answering Machine 7000A User Manual

7000A  
Digital Telephone Answering Machine  
Operating Guide  
for Australia and New Zealand  
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CONTENTS  
Safety Information . . . . . . . . . . . . . . . . . . . . . . .5  
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . .7  
Parts Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . .9  
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13  
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . .15  
Selecting a Location . . . . . . . . . . . . . . . . . . . . .15  
Connecting the DTAM to the Telephone Line . . . .15  
Connecting Power . . . . . . . . . . . . . . . . . . . . . . .16  
Backup Battery . . . . . . . . . . . . . . . . . . . . . . . . .16  
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . .19  
Setting the Day and Time . . . . . . . . . . . . . . . . . .19  
Recording the Outgoing Messages . . . . . . . . . . .20  
Setting the Number of Rings . . . . . . . . . . . . . . . .23  
Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . .25  
Setting the DTAM to Answer Calls . . . . . . . . . . . .25  
Setting the DTAM to Announce only . . . . . . . . . .25  
Turning the DTAM off . . . . . . . . . . . . . . . . . . . .25  
Recording Incoming Messages . . . . . . . . . . . . . .26  
Continued over....  
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3
CONTENTS  
Screening Calls . . . . . . . . . . . . . . . . . . . . . . . . .26  
Adjusting the Volume . . . . . . . . . . . . . . . . . . . . .26  
Playing Messages . . . . . . . . . . . . . . . . . . . . . . . .27  
Playing New Messages Only . . . . . . . . . . . . . . . .27  
Pausing Message Playback . . . . . . . . . . . . . . . . .28  
Fast Message Playback . . . . . . . . . . . . . . . . . . . .29  
Deleting Messages . . . . . . . . . . . . . . . . . . . . . . .29  
Recording A Memo . . . . . . . . . . . . . . . . . . . . . .30  
Using Call Breakthrough . . . . . . . . . . . . . . . . . .30  
Changing the CBT Code . . . . . . . . . . . . . . . . . . .31  
Remote Operation . . . . . . . . . . . . . . . . . . . . . . .33  
Remote Answer-On . . . . . . . . . . . . . . . . . . . . . .33  
Changing the Remote Operation Security Code . .34  
Using Remote Commands . . . . . . . . . . . . . . . . .35  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . .37  
Resetting the DTAM . . . . . . . . . . . . . . . . . . . . . .38  
Care and Maintenance . . . . . . . . . . . . . . . . . . .39  
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41  
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4
SAFETY INFORMATION  
FOR YOUR SAFETY, PLEASE OBSERVE THE FOLLOWING:-  
• Never install telephone wiring during lightning storm.  
• Do not use your DTAM unit near water or when wet.  
• Do not take apart or remove the screws - there are no  
serviceable parts inside.  
• Make sure the line cord and AC Adaptor do not cause  
a trip hazard.  
READ THIS BEFORE INSTALLATION  
Your DTAM conforms to Australian and New Zealand  
Telecommunications Authority Standards and you can connect it  
to most telephone lines. However, each device you connect to  
the phone line draws power from the phone line. We refer to  
this power draw as the device’s Ringer Equivalence Number, or  
REN. This number is on the label on the bottom of the DTAM.  
If you are using more than one phone or other device on the  
line, add up all the RENs. If the total is more than three, your  
phone(s) might not ring and your DTAM might not answer. If  
ringer operation is impaired, remove a device from the line.  
NOTE:  
You must not connect the DTAM to any of the following:  
Coin operated systems  
Party-line systems  
Most electronic key phone systems  
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5
SAFETY INFORMATION  
NOTE: NEW ZEALAND ONLY  
The grant of a Telepermit for any item of terminal equipment indicates only  
that Telecom has accepted that the item complies with minimum conditions  
for connection to it’s network. It indicates no endorsement of the product  
by Telecom, nor does it provide any sort of warranty. Above all, it provides  
no assurance that any item will work correctly in all respects with with another  
item of Telepermitted equipment of a different make or model, nor does it  
imply that any product is compatible with all of Telecom’s network services.  
This equipment may not provide for the effective hand-over of a call to another  
device connected to the same line.  
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6
INTRODUCTION  
Congratulations on the purchase of your 7000A Digital  
Telephone Answering Machine, (DTAM).  
This product has been designed especially for the Australian  
and New Zealand market. It is guaranteed to provide you with  
reliability, long life and outstanding performance.  
Digital means all messages are stored on a computer chip - there  
are no tape mechanisms to wear out and no tapes to bother  
with. This gives you capabilities that tape-based answering  
machines don’t have. For example, you can delete individual  
messages, skip forward, backward or play only new messages.  
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7
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8
PARTS CHECKLIST  
If any of these items are missing or damaged, please contact the  
place of purchase.  
7000A DTAM  
Telephone cord and  
Splitter for New Zealand  
Telephone cord and  
Splitter for Australia  
or  
7000A  
Digital Telephone Answering Machine  
Operating Guide  
for Australia and New Zealand  
AC Adaptor  
Operating  
guide  
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9
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10  
FEATURES  
YOUR DTAM’S FEATURES INCLUDE:-  
Superb Digital Record Quality  
This 7000A DTAM uses 4 times the memory and twice the sampling  
rate of older style DTAMs for enhanced digital recording quality.  
Fast Message Playback  
Allows quick playback through old, long or complicated messages.  
9 Minutes Digital Record Time  
No tapes or moving parts to wear out.  
Dual Outgoing Message  
Lets you choose between playing an outgoing message then  
recording the caller’s message, or just playing an announcement  
without recording a message. And, when the DTAM’s memory is  
full, it switches automatically to just playing an announcement.  
Day & Time Stamp  
Announces the time and day when each message was recorded.  
Programmable Remote Operation Security Code  
Lets you set a three digit personal remote operation security code  
for secure remote operation.  
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11  
FEATURES  
Call Screening  
Lets you listen as a caller leaves a message so you can decide  
whether or not to answer the call.  
Call Break-Through (CBT) with Programmable Code  
Alerts you to an important call when the caller enters a preset  
code during the outgoing message.  
Memory Backup  
Protects messages stored in memory in case of a power failure.  
Requires a 9 volt battery (not supplied).  
Adjustable Ring Number  
Lets you set the DTAM to answer the phone after two rings, four  
rings or seven rings.  
Toll Saver  
Lets you avoid unnecessary long distance charges when you call  
by long distance to check your messages.  
Room Monitor  
Lets you listen from a remote phone to the room where you  
installed the DTAM.  
answer Lets you turn the DTAM on or off.  
Call/Message Counter  
Shows the number of messages the DTAM has recorded.  
delete Lets you quickly delete messages individually or all  
at once.  
Remote Access  
Lets you turn the DTAM on or off and listen to messages when  
you are away from your home or office.  
Memo Recording  
Lets you leave messages for yourself or others in your home  
or office.  
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12  
FUNCTIONS  
Outgoing Message 1  
Used to record the OGM1 greeting and used to select  
OGM1 as the greeting.  
Outgoing Message 2  
Used to record the OGM2 announcement and used to  
select OGM2 as the greeting/announcement.  
Message Light  
The Red light above the answer button lets you know if you  
have new messages and whether your DTAM is on or off.  
Answer  
Switches DTAM between answer on and answer off.  
Delete  
Used to delete one or all messages.  
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13  
FUNCTIONS  
Play  
Plays messages also pauses messages during playback.  
Memo  
Records a memo/message.  
Repeat  
Repeat the current message.  
Code Set  
Sets the call breakthrough code (CBT)  
Skip  
Skips to next message or if held down speeds up  
during playback.  
Time set  
Sets the time/date.  
Stop  
Stops message playback.  
LED Display  
No messages stored in the machine  
Number of messages stored eg: 7  
Announcement 1 - Outgoing Message  
Announcement 2 - Announce Only Message  
Announce Only  
Battery Low or not installed  
Clock Set  
Playback Paused  
Messages Deleted  
Memo Record  
Set Call Breakthrough (CBT) Code  
Set Security Code  
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14  
INSTALLATION  
SELECTING A LOCATION  
Select a location that is near both a telephone socket and  
an AC outlet.  
CONNECTING THE DTAM TO THE TELEPHONE LINE  
To connect the DTAM to the phone line, plug one end of the  
supplied modular cord into the jack on the back of the DTAM  
labelled “line”. Then plug the cord’s other end into a telephone  
socket.  
If you wish to connect both the DTAM and a telephone to  
the telephone line, simply use the two way splitter supplied.  
Plug the splitter into the telephone wall socket then plug  
the DTAM into one side of the splitter and the phone into  
the other side.  
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15  
INSTALLATION  
CONNECTING POWER  
Use only the Uniden AC Adaptor supplied with this  
Uniden 7000A Digital Telephone Answering Machine.  
1. Plug the AC Adaptor into the power socket at the rear of the DTAM  
labelled “9 V AC 400mA”.  
2. Then plug the other end into your mains socket.  
When you first connect power, the DTAM beeps once and  
announces "Please wait". The message counter counts up from 0  
to 18. Then the DTAM beeps.  
,
,
, and  
alternatively  
appear to indicate that no outgoing messages are recorded.  
NOTE:  
The display will flash  
if there is no back up battery fitted or  
if the back up battery is low.  
BACKUP BATTERY  
If the power fails or you unplug the DTAM, a 9V backup battery (not  
supplied) would save the messages and the settings for the day, time  
and security code. We recommend you use an alkaline battery.  
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16  
INSTALLATION  
Disconnect the telephone line cord before replacing  
the battery.  
Always use a new 9V alkaline battery for optimum performance.  
Follow these steps to install the backup battery.  
1. Use a Phillips screwdriver to remove the screw on the  
compartment cover.  
2. Push down the latch to release the battery compartment cover.  
3. Snap the battery’s contacts firmly to the battery connector, then  
place the battery into the compartment.  
4. Replace the cover and secure it with the screw.  
Dispose of old battery promptly and properly.  
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17  
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18  
PREPARATION  
SETTING THE DAY AND TIME  
The DTAM records the day and time of the call with each phone message.  
Follow these steps to set the current day and time.  
NOTE:  
Adjust Volume Slider on the right side of the DTAM to the  
desired listening level.  
If you do not complete each step within 8 seconds, the  
DTAM sounds four beeps, you must then start again from Step 1.  
To avoid having to reset the time if AC power is lost, we  
recommend you install a backup battery before you set the  
day and time.  
1. Press and hold down time set  
button until the DTAM announces  
the day of the week.  
Release the time set button.  
2. Press  
or  
until  
the DTAM announces the desired  
day of the week.  
3. Press time set The DTAM announces the preset hour.  
4. Press  
hour.  
or  
until the DTAM announces the desired  
5. Press time set The DTAM announces the preset minute.  
6. Hold down or until the DTAM announces the  
desired minute.  
7. Press time set to confirm the settings, appears.  
The DTAM announces the day and time then beeps. disappears.  
To check the current day/time at any time, press time set  
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19  
PREPARATION  
RECORDING THE OUTGOING MESSAGES  
Before you can set the DTAM to answer calls and record  
messages, you must record the outgoing message (OGM) the  
caller hears when the DTAM answers a call. The DTAM lets you  
record two separate messages and it operates differently based  
on which message you select (see "Setting the DTAM to Answer  
Calls" on Page 25).  
OGM 1 plays the message you recorded, and lets the  
caller leave a message of up to 60 seconds.  
OGM 2 (announcement only) plays the message you  
recorded, and hangs up without letting the caller leave a  
message. This is useful for announcing information about  
an upcoming event. Be sure the announcement clearly  
states that the caller cannot leave a message. If the DTAM  
memory becomes full, it will automatically switch from  
OGM 1 to OGM 2 and play that message for any new calls.  
NOTE:  
The maximum length for OGM 1 and OGM 2 is 60 seconds.  
The display counts the recording time.  
Recording the Outgoing Messages  
1. To record the OGM 1 message,  
hold down OGM 1 until  
the DTAM beeps and  
(announcement 1) appears.  
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20  
PREPARATION  
NOTE:  
Do not tell the callers that you are not home. Instead, say that  
you cannot come to the phone right now.  
2. Speak in a normal voice about 20cm (8 inches) away from the  
microphone (located on the front of the DTAM). If you record  
the OGM 1 message, ask for the caller’s name, phone number  
and message.  
3. When you finish recording,  
press  
. The DTAM  
automatically plays back  
the outgoing message.  
To record an OGM 2 message,  
hold down OGM 2 until the  
DTAM beeps and  
(Announcement 2) appears.  
Repeat steps 2 and 3.  
NOTE:  
If no outgoing OGM1 is recorded when you press OGM 1 , the  
DTAM announces "You have no announcement one" and sounds  
four beeps.  
If no outgoing OGM2 is recorded when you press OGM 2 , the  
DTAM announces "You have no announcement two" and sounds  
four beeps.  
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21  
PREPARATION  
To play back your outgoing OGM 1 message at any time,  
press OGM 1 , appears, the DTAM beeps and the  
outgoing message plays.  
To play back your outgoing OGM 2 message at any time,  
press OGM 2 ,  
appears, the DTAM beeps and the  
announcement only message plays.  
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22  
PREPARATION  
SETTING THE NUMBER OF RINGS  
The ring select switch on the back of the DTAM controls how  
long the DTAM waits before it answers a call. Slide the switch  
to the desired position.  
2 The DTAM answers after two rings.  
4 The DTAM answers after four rings.  
7 The DTAM answers after seven rings.  
T.S. (Toll Saver) - If there are new messages, the DTAM  
answers after two rings. Otherwise, the DTAM answers after  
four rings. This helps you avoid unnecessary toll charges when  
calling by long distance to check your messages. If you hear  
more than two rings, you know you can hang up because the  
DTAM has no new messages.  
NOTE:  
When the memory is full the DTAM answers the call and  
plays OGM2 (the announce only message).  
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23  
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24  
BASIC OPERATION  
SETTING THE DTAM TO ANSWER CALLS  
To Turn The DTAM On  
To turn on the DTAM and set it to answer calls and record messages,  
press answer once. The DTAM announces "Answer-on", beeps  
once and plays the outgoing message. The red “Answer-on”  
indicator lights up. The DTAM is now set to answer calls using  
the OGM 1 message and record callers’ messages.  
To Announce Only  
To set the DTAM to answer calls but not record messages, press  
OGM 2 when the DTAM is set to “Answer-on" mode. The DTAM  
announces "Announce only", beeps and plays your announcement,  
then displays  
(Announce only). The DTAM is now set to  
answer calls using the OGM 2 message without recording callers’  
messages. To swap between recording messages (OGM 1) or  
announce only (OGM 2 ) simply press OGM 1 or OGM 2 as  
required.  
To Turn The DTAM Off  
To turn off the DTAM so it does not answer calls, press answer  
again. The DTAM announces “Answer off”, beeps and the red  
“Answer-on” indicator turns off.  
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25  
BASIC OPERATION  
RECORDING INCOMING MESSAGES  
The maximum incoming message recording length is 60 seconds.  
When a recording reaches 55 seconds, the DTAM beeps once to  
notify the caller that time will soon be up. When the recording  
reaches 60 seconds, the DTAM sounds one long and four short  
beeps, and plays "Thank you for your call", then hangs up.  
The DTAM hangs up and resets to answer the next call when:  
• The caller hangs up.  
• The maximum message length (60 seconds) is reached.  
• There are more than 8 seconds of silence.  
If the DTAM’s memory is full (  
appears), it will answer  
the call after 3 rings then play the announcement only  
message (OGM2).  
If no OGM2 is recorded, the DTAM announces "Memory is full,  
thank you for your call". Please delete some messages to  
restore normal operation.  
SCREENING CALLS  
To screen calls, let the DTAM answer them, then listen to the  
caller’s message through the DTAM’ speaker. If you decide to  
answer the call, pick up the phone and press  
on the DTAM.  
If you do not want to take the call, do not pick up the phone,  
and let the DTAM finish recording the caller’s message.  
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26  
BASIC OPERATION  
ADJUSTING THE VOLUME  
Adjust volume slider, on the right side of the DTAM to the  
desired listening level.  
PLAYING MESSAGES  
The display shows the total number of messages. If there are  
new messages, the message light also flashes until all new  
messages have been played.  
To play all the messages (old and new), press  
. The DTAM  
announces the number of messages recorded, each  
message number and the day and time the message was  
recorded and then plays the message.  
PLAYING NEW MESSAGES ONLY  
To play only new messages, hold  
down  
for 2 seconds.  
(If there are no new messages  
stored, the DTAM says "You  
have no new messages").  
Adjust the volume to your desired listening level. After all  
messages have played, the DTAM says, "End of message(s)"  
and saves all the messages.  
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27  
BASIC OPERATION  
To replay a message while you are listening to it, press  
The current message starts again from the beginning.  
.
To return to the previous message during playback, press and hold  
down The previous recorded message plays.  
To skip to the next message during playback, press  
The next recorded message plays.  
once.  
PAUSE MESSAGE PLAYBACK  
To pause while listening to messages, press  
appears on the display. To resume playback, press  
(pause)  
again  
within 60 seconds. Otherwise, the DTAM beeps once, stops  
playback, announces "End of message(s)" and displays the total  
number of messages.  
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28  
BASIC OPERATION  
FAST PLAYBACK  
During message playback, press and keep holding  
, the  
message playback speed increases. This lets you quickly scan a  
message or move to any place within a message. To resume to  
normal playback, release  
.
To stop playback at any time, press the  
.
The DTAM beeps and resets to answer calls.  
DELETING MESSAGES  
To delete a specific message, press delete once while the  
message is playing. The DTAM beeps once and deletes the  
current message, then plays the next.  
To delete all messages, hold down delete when playback has  
finished.  
appears, the DTAM announces "Erase  
message(s)", then sounds a long beep.  
NOTE:  
The DTAM does not delete messages that have not been played to the  
end. If you have messages that have not been played, the DTAM  
sounds four beeps.  
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29  
BASIC OPERATION  
RECORDING A MEMO  
A memo is a message you can record by speaking directly into the  
DTAM, without having to call in on the phone.  
Follow these steps to record a memo up to 60 seconds long.  
1. Press memo until  
appears.  
The DTAM sounds a long beep and  
appears. Speak into the  
microphone in a normal voice.  
The display counts up the  
recording time.  
2. The DTAM automatically stops recording after 60 seconds or  
you can press  
button when you finish the memo.  
The DTAM beeps once, and the message number indicator  
increases by one.  
The memo is stored along with the incoming messages. To hear  
the memo, simply play back your messages.  
USING CALL BREAKTHROUGH  
If you screen your calls but want to be sure to know when calls come  
in from certain people, give those people your call breakthrough  
(CBT) code. Tell them to enter the code during the outgoing message.  
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30  
BASIC OPERATION  
When a caller enters the CBT code, the DTAM alerts you with loud  
beeps for 35 seconds. Then the DTAM sounds two beeps every two  
seconds for 30 seconds, and one short beep every second for the  
last 5 seconds. To answer the call, pick up the handset. If you  
do not answer, the caller can leave a message after the outgoing  
message plays and a long beep sounds.  
CHANGING THE CBT CODE  
The CBT code is preset to 648, but you can change it by following  
these steps:  
1. Hold down code set until the DTAM beeps once appears.  
NOTE:  
Be sure to set each digit within 8 seconds. Otherwise, you must start  
over from Step 1.  
2. Press  
The DTAM beeps and  
appears followed by the  
digits of the preset CBT code in sequence, then the first digit  
reappears. For example, when the security code is 648, the  
display shows  
,
,
, then  
reappears.  
3. Repeatedly press  
or  
to set the first digit, then  
press  
. The second digit appears.  
4. Press  
or to set the second digit, then press  
The third digit appears.  
5. Press or to set the third digit, then press  
The DTAM sounds a long beep and announces the CBT code.  
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31  
This page is left intentionally blank  
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32  
REMOTE OPERATION  
REMOTE OPERATION  
You can operate the DTAM from any remote location using a  
touch-tone phone, or from a rotary phone using a pocket tone-  
dialler.  
Call your telephone  
When you hear the OGM, enter your security code. After a long  
beep, enter your remote command code(s).  
If you do not hear an OGM, the unit is either in Answer-off mode  
or is not setup properly.  
Remote Answer-on  
Call your telephone (After 15 rings you will hear  
"Answer Off")  
Enter your remote security code within 8 seconds.  
(The DTAM beeps to confirm valid code)  
Enter 0 1 for OGM1 or 0 2 for OGM2 (Announce only)  
The DTAM announces "Answer On’,  
Then plays your selected OGM.  
NOTE: An outgoing message must be recorded before you can remotely  
set the DTAM to answer calls.  
If you do not enter each digit of the security code within 8 seconds,  
the DTAM hangs up. If the DTAM is set to answer-on, it answers  
according to the number of rings you set. The DTAM plays OGM1.  
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33  
REMOTE OPERATION  
CHANGING THE REMOTE OPERATION SECURITY CODE  
The remote operation security code is preset to 798, but you can  
change it by following these steps.  
1. Hold down code set until the DTAM beeps once.  
appears.  
2. Press again. (security code) and the digits of the  
current code appear in sequence, then the first digit reappears.  
For example, when the security code is 798, the display shows  
(security code)  
,
,
, then  
reappears.  
3. Repeatedly press  
or  
to set the first digit, then  
press  
. The second digit appears.  
4. Press  
or to set the second digit, then press  
The third digit appears.  
5. Press or  
to set the third digit, then press  
The DTAM sounds a long beep and announces the  
security code.  
NOTE:  
Be sure to set each digit within 8 seconds. Otherwise, you must start  
over from Step 1.  
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34  
REMOTE OPERATION  
USING REMOTE COMMANDS  
To use the remote commands, you must enter the remote oper-  
ation security code within 8 seconds after the DTAM answers  
the call. After the DTAM beeps once to verify you entered the  
code correctly, enter the number(s) for the function(s) you  
want the DTAM to perform.  
Press  
00  
To  
Turn the DTAM off. The DTAM beeps and announces "Answer Off".  
01  
Turn the DTAM on. The DTAM beeps and announces "Answer on"  
then plays OGM1. If no OGM1 is recorded, the DTAM beeps  
and announces "You have no announcement one".  
02  
Set the DTAM to answer with OGM2 announcement. The DTAM  
beeps and announces "Announce only", then plays OGM2. If no  
OGM2 is recorded, the DTAM beeps and announces "You have no  
announcement two".  
2
3
Play all messages. If no message is recorded, the DTAM says  
"You have no messages".  
Play new messages. When new messages are recorded, the DTAM  
announces the number of new messages before playback. If no  
new message is recorded, the DTAM says, "You have no new  
messages".  
4
Monitor the room where the DTAM is installed. The room is  
monitored for 20 seconds. Press 4 again for another 20 seconds.  
You can repeat this for as long as you like.  
51  
Delete all messages (except new messages). Press 1 after the DTAM  
announce "Erase messages", then the DTAM beeps.  
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35  
REMOTE OPERATION  
6
Stop playback and message recording.  
7
Record a memo.  
81  
Change OGM1. After the DTAM beeps, begin your new OGM1.  
When you finish, press 6. The DTAM beeps and replays.  
82  
91  
92  
Play OGM1. If no OGM1 is recorded, the DTAM announces "You  
have no announcement one".  
Change OGM2. After the DTAM beeps, begin your new OGM2.  
When you finish, press 6. The DTAM beeps and replays.  
Play OGM2. If no OGM2 is recorded, the DTAM announces "You  
have no announcement two".  
After you press 2 or 3 to play messages:  
Press  
To  
1
3
4
5
6
Replay the previous message  
Skip to the next message  
Replay the current message  
Delete the current message  
Stop message playback  
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36  
TROUBLESHOOTING  
If your 7000A DTAM unit is not performing to your expectations, please try these  
simple steps. If you are still unable to resolve the problems, contact Uniden  
Customer Service for assistance.  
New Zealand: 0800 4 UNIDEN  
4 864336  
Australia: 1800 632 789  
PROBLEM  
Answering system does not work  
SUGGESTION  
• Make sure the telephone line cord  
is plugged in.  
• Make sure that the AC Adaptor  
is plugged in.  
• Make sure the DTAM is turned on.  
• There has been a power failure.  
Disconnect the telephone line cord,  
press the reset button and re-connect  
the telephone line cord.  
Answering System does not answers  
after 3 rings.  
• The memory may be full. Delete some  
or all of the saved messages.  
Messages are incomplete.  
• The incoming messages may be too long.  
• The memory may be full. Delete some  
or all of the saved messages.  
No sound on the base unit speaker during • Adjust the volume control on the side of  
call monitoring or message playback. the DTAM. Refer page 27  
Cannot record outgoing message (OGM) • The memory may be full. Delete some or  
all of the saved messages.  
Continued over....  
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37  
TROUBLESHOOTING  
PROBLEM  
SUGGESTION  
Cannot access remote call-in features from • Make sure you’re using the correct PIN  
another touch-tone phone.  
number.  
• Make sure that the touch-tone phone  
you’re using can transmit the tone for at  
least two seconds. If it cannot, you may  
have to change to another phone.  
Clock loses time.  
• The power to the base unit has been  
interrupted. Reset the clock as detailed  
on page (19) of this owners manual.  
Message counter LED flashes  
(Battery low or not fitted)  
• Follow the instructions on page (16).  
Be sure to leave the AC Adaptor connected  
so you do not loose the stored information.  
Answering system switches on after 9 rings, • The unit is waiting for your PIN number so  
beeps once, then disconnects after 8 seconds you can clear message from a remote  
location. Refer to page 33 for more details.  
RESETTING THE DTAM  
If all of the above suggestions do not resolve  
your problem, use a straightened paper  
clip to press RESET on the back of  
the DTAM to reset the answering  
machine.  
NOTE:  
Resetting the DTAM erases your outgoing messages and all stored  
information.  
Disconnect the telephone line cord before operating the  
RESET switch.  
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38  
CARE AND MAINTENANCE  
1.  
2.  
Unplug the unit before cleaning it.  
Clean your unit with a damp(never wet) cloth.  
Solvent or detergent should never be used as they  
may damage the finish of the plastic casing.  
3.  
4.  
Make sure there is space above and to the rear of your  
unit to allow for proper ventilation.  
Make sure you check your 9V DC battery at regular  
intervals for leakage. Replace when necessary.  
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39  
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40  
WARRANTY  
Uniden 7000A 1 YEAR WARRANTY  
(Batteries and Accessories are covered for 90 Days ONLY)  
Note: Please keep your sales docket as it provides evidence of warranty. Warranty is only valid in the  
country where the product has been purchased.  
WARRANTOR:  
Uniden Australian Pty Ltd. ACN 001 865 498  
Uniden New Zealand Limited  
ELEMENTS OF WARRANTY: Uniden warrants to the original retail owner for the duration of this  
warranty, its product to be free from defects in materials and craftsmanship with only the limitations  
or exclusions set out below.  
WARRANTY DURATION: This warranty to the original retail owner only, shall terminate and of no  
further effect ONE (1) Year after the date of original retail sale. This warranty will be deemed invalid  
if the product is: (A) Damaged or not maintained as reasonable and necessary, (B) Modified, altered  
or used as part of any conversion kits, subassemblies, or any configurations not sold by Uniden, (C)  
Improperly installed, (D) Repaired by someone other than an authorised Uniden Repair Agent for a  
defect or malfunction covered by this warranty, (E) Used in conjunction with any equipment or parts  
or as a part of a system not manufactured by Uniden, (F) Installed, or serviced by anyone other than  
an authorised Uniden Repair Agent, (G) Where the Serial Number label of the product has been  
removed or damaged beyond recognition.  
STATEMENT OF REMEDY: In the event that the product does not conform to this warranty at any time  
while this warranty is in effect, the warrantor at its discretion, will repair the defect or replace the  
product and return it to you without charge for parts and service. THIS WARRANTY DOES NOT COVER  
OR PROVIDE FOR THE REIMBURSEMENT OR PAYMENT OF INCIDENTAL OR CONSEQUENTIAL  
DAMAGES. THIS GUARANTEE IS IN ADDITION TO AND DOES NOT IN ANY WAY AFFECT YOUR RIGHTS  
UNDER THE CONSUMER GUARANTEE ACT.  
WARRANTY CARD: If a warranty card has been included with this product then please fill it in and  
return to us within 14 days of purchase. Your name and the Serial number of the product will then be  
registered in our database and this will help us process your claim with greater speed and efficiency  
should you require warranty service.  
PROCEDURE FOR OBTAINING PERFORMANCE OF WARRANTY:  
In the event that the product does not conform to this warranty, the Product should be shipped or  
delivered, freight pre-paid, with evidence of original purchase (e.g. a copy of the sales docket), with a  
full description of the problem, to the warrantor at:-  
UNIDEN AUSTRALIA PTY. LIMITED  
SERVICE DIVISION  
345 Princes Highway, Rockdale, NSW 2216  
Ph: (02) 9599 3577 Fax: (02) 9599 3278  
Free Call: 1800 632 789  
UNIDEN NEW ZEALAND LIMITED  
150 Harris Road, East Tamaki, Auckland.  
Ph: (09) 273 8383  
Fax: (09) 274 0009  
Toll Free: 0800 4 UNIDEN  
0800 4 864336  
Customers in other States should ship or deliver the Product freight pre-paid to their nearest Uniden  
Authorised Repair Centre. (Contact Uniden for the nearest Warranty Agent to you).  
NOTE: Keep your receipt of purchase in a safe place in case you  
ever need warranty service. You should also save the carton  
and packaging material for storage or shipping purposes.  
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41  
A Clear Signal of What’s Ahead.  
© 1999 UNIDEN CORPORATION. ALL RIGHTS RESERVED.  
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