Ultratec Snowshoes SILENT STORM DMX User Manual

Silent Storm DMX Snow Machine  
Operator’s Manual  
VER. 30.10.10  
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Introduction  
The Silent Storm is a snow machine, which can produce spectacular visual effects by creating an artificial snow  
flurry for distances of up to 40ft. The machine comes with a remote control and is DMX compatible. It is designed  
for applications requiring quite operation.  
It can be seated, or mounted on an optional truss mount bracket. Adjustable distance and volume of snow can be  
used to achieve different visual effects.  
With proper usage and regular maintenance the Silent Storm will provide years of snow making effects.  
Warning  
Important Safety Instructions:  
1. Keep this device dry to prevent danger of electric shock.  
2. Use in 3-prong grounded electrical outlets only.  
3. Always unplug the machine before filling its tank.  
4. Turn off power when not in use.  
5. For adult use only. Snow machine must be installed out of the reach of children.  
6. Never leave the unit running unattended.  
7. Do not aim out put nozzle directly at anyone.  
8. Locate the snow machine in a well-ventilated area.  
9. Never cover the units vents – to ensure adequate ventilation allow a free air space of at least 1” around the  
unit.  
10.Never add flammable liquids (oils, gasses, or scent) to the snow fluid.  
11.Use only Ultratec Special Effects Snow Fluid.  
12.Always make sure there is sufficient fluid in the tank to prevent damage to the pump.  
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Technical Specifications  
Model:  
Silent Storm  
Part Number:  
CLS 7100 - 120 Volt - 10amps  
CLS 7150 - 220-240 Volt - 5amps  
Length:  
Width:  
Height:  
23in  
58.5cm  
10.125in 25.7cm  
10.1in  
26.8cm  
Net Weight:  
22lbs  
32lbs  
10kg  
14.5kg  
Net Weight w/ fluid:  
Power Rating:  
120 Volt A.C. 50/60 Hz. 10 Amps.  
240 Volt A.C. 50/60 Hz. 5 Amps  
Fluid:  
Ultratec Special Effects Snow Fluid  
Technical Drawings  
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Operating Procedure  
The Silent Storm snow machine requires 120 volts AC at 10 amps (CLS 7100) or 220-240 Volts AC at 5 amps (CLS  
7150). The unit can be operated from a wired hand held remote or from a DMX control signal. When DMX data is  
present the hand held remote is ignored. A valid DMX signal causes the LED to light on the rear of the machine.  
The blower starts before the pump, to allow it to come up to speed. When shut off, the blower runs for several seconds  
to purge the system. The pump rate is dependent on the blower settings. Low blower settings restrict pump range.  
The remote has an On/Off switch with power LED and two flow control knobs. It plugs into the rear of the machine.  
The remote may be extended with a 100’ cable. The first knob has a cloud illustration and controls the air speed. Fluid  
output is controlled by the second knob, which is denoted with a snowflake. As the air speed is reduced the maximum  
fluid rate is also reduced to prevent excess foam from forming on the nozzle. A range of flake size, noise levels and  
distances can be achieved by adjusting the two controls.  
If the DMX control is used the remote does not need to be installed. DMX control data can also vary the blower and  
fluid flow. Set the base DMX address on the rear of the machine. The base DMX address controls the air speed but the  
base address +1 controls the fluid output rate. Don’t set the base DMX address above 511.  
Maintenance  
The fluid pump is subject to burn out if run dry for any period of time. Take care when priming the pump when  
changing jugs. Keep the air intake ports on the bottom of the chassis free from blockage. With time the sock may  
accumulate residue, which will impede performance. Running clear water through the machine and rinsing off the sock  
will restore performance. If storing for extended periods of time flush the unit with clear water. Protect the unit from  
freezing. In extreme cold, performance will be reduced.  
Do not allow the snow liquid to become contaminated. Always replace the caps on the snow liquid container and the  
snow machine liquid tank immediately after filling. Before storing, flush out system with clean water.  
Exterior  
To clean, wash with mild soap and warm water.  
Recommended Fluids  
True North Snow Fluid: The secret to creating realistic-looking snow is in the fluid. Extensive research when into  
creating the best possible snow fluid that is odorless and environmentally safe.  
Ultimate Extra Dry Snow Fluid: Retaining the same snow properties as our popular True North Snow Fluid, this extra  
dry solution is perfect for a densely moist and humid environment.  
Concentrated Snow Fluid: Available in a 410ml bottle, this Snow Fluid Concentrate is ideal for cost effective  
transportation and minimizing storage space without compromising quality.  
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Warranty  
Warranty:  
All warranty is for one year parts and labour unless specified or manufacturer defect only.  
Abuse or Poor Maintenance will not be covered under warranty. Ultratec Special Effects Fluids  
must always be used. Use of any non Ultratec Special Effects Fluids will void all warranties.  
Accept no substitutions as there are no exceptions to this rule. Proof of Purchase or Proof of  
Sale must always accompany any warranty returns. An RA (return authorization) number must  
be noted on the outside of the box being returned to our facilities. Any packages without  
a clearly marked RA number will not be accepted by our receiving department. Freight on  
warranty items are freight prepaid to our facility and we will prepay freight back to your facility  
after repair by the most economical means available. Should you require the item express-  
returned, then you are responsible for any difference in freight cost.  
Return Policy:  
Return of any product must be done within 30 days of purchase. The package must be  
returned freight prepaid and the RA number clearly marked on the outside of the box.  
Minimum restocking fee is 25%. Once our facility has received the product a technical  
assessment will be completed to determine if an additional restocking fee needs to be issued.  
Only credits are issued to the dealers account. Any product not returned within 30 days is  
considered purchased.  
Warning:  
Ultratec Special Effects Inc. considers all of its product to be safe for use in the application it  
was intended. Ultratec Special Effects takes no responsibility for misuse or incorrect use. Always  
refer to the Product Manual for proper use.  
Contact Information  
Head Office  
Canadian Shipping Address  
USA Shipping Address  
(For All USA Repairs)  
Ultratec Special Effects Inc.  
640 Gadson St.  
Ultratec Special Effects Inc.  
1960 Blue Heron Drive  
London, Ontario N6H 5L9  
(For All Canadian Repairs)  
Ultratec Special Effects Inc.  
1960 Blue Heron Drive  
London, Ontario N6H 5L9  
Groveland, Florida 34736  
Direct: 519-659-7972  
Toll Free: 866-534-5557  
Fax: 519-659-7713  
Please remember to include the RA Number on all items being shipped for  
repairs.  
To get an RA Number, visit www.ultratecfx.com and click on the “Service” tab  
and then click on “Master Service Tracker or contact service at 519-951-3357 /  
866.534.5557  
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