Ultratec Printer PRO80TM User Manual

USING YOUR  
SUPERPRINT PRO80  
305-013100  
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TABLE OF CONTENTS  
Table of Contents . . . . . . . . . . . . . . . . .i  
Safety Instructions . . . . . . . . . . . . . . .iii  
CHAPTER 1  
CHAPTER 2  
CHAPTER 3  
Introduction . . . . . . . . . . . . . . . . . . . .1  
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1  
Overview of the Superprint Pro80 . . . . . . . . . . . . .3  
Special Function Buttons . . . . . . . . . . . . . . . . . . . .4  
Setup . . . . . . . . . . . . . . . . . . . . . . . .7  
Connecting Power & Phone Line . . . . . . . . . . . . . .7  
Installing Printer Paper . . . . . . . . . . . . . . . . . . . . . .9  
Setting the Date & Time . . . . . . . . . . . . . . . . . . . .10  
Calling & Answering . . . . . . . . . . . . . .11  
Placing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . .11  
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . .16  
Conversation Etiquette . . . . . . . . . . . . . . . . . . . . .16  
Conversation Memory . . . . . . . . . . . . . . . . . . . . .17  
Interrupting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18  
CHAPTER 4  
Advanced Calling . . . . . . . . . . . . . . . .19  
Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19  
TheVoice Announcer . . . . . . . . . . . . . . . . . . . . . .20  
The RelayVoice Announcer . . . . . . . . . . . . . . . . .20  
Send Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21  
Emergency Dial . . . . . . . . . . . . . . . . . . . . . . . . . .21  
Relay Dial with E-Turbo . . . . . . . . . . . . . . . . . . . .22  
Relay Dial (without E-Turbo) . . . . . . . . . . . . . . . .24  
3-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . .25  
Wait for Response . . . . . . . . . . . . . . . . . . . . . . . .25  
Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . .25  
CHAPTER 5  
CHAPTER 6  
Using Memos . . . . . . . . . . . . . . . . . .27  
Saving a New Memo . . . . . . . . . . . . . . . . . . . . . . .27  
Using Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . .27  
Editing a Memo . . . . . . . . . . . . . . . . . . . . . . . . . .28  
Printing a Memo . . . . . . . . . . . . . . . . . . . . . . . . . .28  
Clearing a Memo . . . . . . . . . . . . . . . . . . . . . . . . .28  
Using the Directory . . . . . . . . . . . . . .29  
Saving a New Telephone Number . . . . . . . . . . . . .29  
Editing a Number . . . . . . . . . . . . . . . . . . . . . . . . .30  
Printing a Directory Entry . . . . . . . . . . . . . . . . . .30  
Clearing a Directory Entry . . . . . . . . . . . . . . . . . .30  
Clearing the Dialing Directory . . . . . . . . . . . . . . .30  
T A B L E O F C O N T E N T S • i  
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CHAPTER 7  
Using Auto-Answer . . . . . . . . . . . . . . .31  
How Auto-Answer Works . . . . . . . . . . . . . . . . . .31  
Auto-Answer Memory . . . . . . . . . . . . . . . . . . . . .31  
Turning Auto-Answer On . . . . . . . . . . . . . . . . . . .32  
Turning Auto-Answer Off . . . . . . . . . . . . . . . . . . .32  
Reviewing Messages . . . . . . . . . . . . . . . . . . . . . . .32  
Editing the Outgoing Message . . . . . . . . . . . . . . . .32  
Setting the Number of Rings . . . . . . . . . . . . . . . .33  
Turning Off the Auto-Answer RelayVoice  
Announcer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33  
The Remote Message Retrieval Option . . . . . . . .33  
CHAPTER 8  
CHAPTER 9  
Using Caller ID . . . . . . . . . . . . . . . . .35  
About Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . .35  
Turning On Caller ID . . . . . . . . . . . . . . . . . . . . . .35  
Viewing Caller ID Information . . . . . . . . . . . . . . .36  
Using Voice Carry Over (VCO) . . . . . . . .39  
What is Required? . . . . . . . . . . . . . . . . . . . . . . . .39  
How to Place aVCO Call . . . . . . . . . . . . . . . . . . .40  
VCO Information . . . . . . . . . . . . . . . . . . . . . . . . .41  
CHAPTER 10 Personalizing General Options . . . . . . .43  
The Options Button . . . . . . . . . . . . . . . . . . . . . . .43  
The Printer Button . . . . . . . . . . . . . . . . . . . . . . . .46  
Sticky Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48  
CHAPTER 11 Using Codes . . . . . . . . . . . . . . . . . . .49  
Communication Codes . . . . . . . . . . . . . . . . . . . . .49  
Turbo Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49  
Baudot Code . . . . . . . . . . . . . . . . . . . . . . . . . . . .50  
ASCII (Optional) . . . . . . . . . . . . . . . . . . . . . . . . .50  
CHAPTER 12 Care & Repair . . . . . . . . . . . . . . . . . .53  
Battery Care . . . . . . . . . . . . . . . . . . . . . . . . . . . .53  
Clearing All Memory . . . . . . . . . . . . . . . . . . . . . .55  
Resetting the Superprint Pro80 . . . . . . . . . . . . . .55  
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55  
Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56  
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . .56  
CHAPTER 13 Specifications . . . . . . . . . . . . . . . . . .59  
Index . . . . . . . . . . . . . . . . . . . . . . .61  
i i • T A B L E O F C O N T E N T S  
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SAFETY INSTRUCTIONS  
Do not overload wall outlets and  
extension cords. This overloading can  
result in a fire or electric shock.  
Never attempt to open, disassemble or  
service the Superprint Pro80 . All  
repairs should be performed by an  
authorized service center. Opening or  
removing covers exposes you to the  
risk of dangerous voltages and other  
hazards. If reassembled incorrectly, the  
Superprint Pro80 can become an  
electrical shock hazard.  
Avoid using a telephone (other than a  
cordless type) during an electrical  
storm. There is a remote risk of  
electric shock from lightning.  
Do not use the Superprint Pro80 to  
report a gas leak in the vicinity of the  
leak.  
General Precautions  
CAUTION:  
SAVE THESE INSTRUCTIONS!  
Read and understand all instructions.  
Follow all warnings and instructions  
on the Superprint Pro80 .  
Unplug the Superprint Pro80 from the  
wall outlet and refer servicing to  
qualified service personnel under the  
following conditions:  
To reduce the risk of  
fire, electrical shock  
and personal injury,  
always follow these  
basic safety precautions  
when using the  
Superprint Pro80.  
When the power supply cord or  
plug is damaged or frayed.  
If liquid has been spilled into the  
TTY.  
If the TTY has been exposed to rain  
or water.  
If the TTY does not operate  
normally when the operating  
instructions are followed.  
If the TTY has been dropped and/or  
damaged.  
If the TTY exhibits a distinct  
change in performance.  
Ultratec recommends plugging your  
Superprint Pro80 into a surge-  
protected outlet. This will protect the  
TTY from damage caused by electrical  
surges due to lightening or other  
causes.  
Adjust only those controls that are  
covered by the operating instructions.  
Improper adjustment of other controls  
may damage the Superprint Pro80 .  
To clean: Unplug the Superprint  
Pro80 from the wall outlet. Use a  
damp cloth. Do not use liquid or aer-  
osol cleaners.  
Do not use the Superprint Pro80 near  
water, for example, near a bath tub,  
wash bowl, kitchen sink, laundry tub,  
in a wet basement or near a swimming  
pool.  
Battery Precautions  
Use only the type and size battery  
specified in the instructions for your  
unit. NEVER USE NiMH OR  
ALKALINE RECHARGEABLE  
BATTERIES.  
Do not dispose of the batteries in a  
fire. Cells may explode. Check local  
codes for possible special disposal  
instructions.  
Do not open or mutilate the batteries.  
Battery electrolyte is corrosive and  
may cause damage to the eyes or skin.  
It may be toxic if swallowed.  
Exercise care in handling batteries in  
order not to short them with  
conducting materials such as rings,  
bracelets, and keys. The battery or  
conductor may overheat and cause  
burns.  
Always place the Superprint Pro80 on  
a stable phone stand, table or other  
secure surface. Dropping the  
Superprint Pro80 can result in serious  
damage to the equipment.  
The Superprint Pro80 should be  
operated only from the type of power  
source indicated on the label. If you  
are not sure of the type of power  
supply to your home, consult your  
dealer or local power company.l  
Do not allow anything to rest on the  
power cord. Do not position the  
Superprint Pro80 where people can  
walk on the cord.  
S A F E T Y I N S T R U C T I O N S • i i i  
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i v • S A F E T Y I N S T R U C T I O N S  
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CHAPTER  
1
INTRODUCTION  
FEATURES  
Ring Flasher  
Congratulations!  
Ultratec thanks you for  
purchasing the  
This bright light flashes to let you know when someone is calling.  
Superprint Pro80. Your  
new TTY takes advan-  
tage of state-of-the-art  
technology to bring you  
a variety of useful fea-  
tures.  
Special Function Buttons  
The Superprint Pro80 has 12 specially designed buttons that let you use  
common functions quickly and easily. The labels on top of the buttons tell  
you which function it performs. To use one of these functions, just press  
the appropriate button.  
Some of the functions can be personalized. For example, the Auto-Answer  
function can be personalized with a message that you type in. To  
Program  
personalize a function, hold down the  
key then press the special  
function button. For more details on personalizing functions, see the  
chapter for that function.  
TTY, TDD and text  
telephone  
Turbo Code® Communication Protocol  
The Superprint Pro80 uses this communication code to transmit what you  
type through the phone line instantly. When your Superprint Pro80  
connects to another TTY that uses Turbo Code, your conversation occurs  
as fast as you type. This means that your conversation happens in “real  
time” without annoying delays. For more information, see “Turbo Code” on  
page 49.  
Please note that, in this  
manual, TTY, TDD  
and text telephone all  
refer to the same  
device.  
Caller ID  
If you have this optional service, which is available through your phone  
company, you can view identification information about callers on the  
Superprint Pro80 display. A record of calls, including hang-up calls, is  
saved in your TTY while you are away. You can later review this record.  
Take advantage of  
Caller ID.  
If you have Caller ID  
service through your  
phone company, you  
can see who is calling  
you right on the  
Superprint Pro80 dis-  
play. No separate  
Caller ID box is need-  
ed!  
Auto IDAlerting System  
This audible signal is automatically sent to alert the person you are calling  
that you are using a TTY.  
E-Turbo™  
This technology makes calling through compatible relay services faster  
and easier by automatically taking care of the details. For more  
I N T R O D U C T I O N • 1  
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information about E-Turbo, see “Relay Dial with E-Turbo” page 22.  
Relay Voice Announcer  
This pre-recorded voice message says, “Please use text telephone or dial  
relay,” and it can be programmed to also provide the telephone number of  
your relay service.  
Auto-Answer  
This feature answers calls while you are away from your TTY and prints  
and saves TTY messages. You can read your messages when you return or  
access them with your password by calling from another TTY.  
Call Progress  
These messages, such as LINE IS RINGING, indicate the status of the call  
you are placing.  
Keyboard Dialing and Redialing  
This feature allows you to dial using the TTY keyboard or the telephone  
numbers you have saved in the Directory. You can also choose to  
automatically redial the last number dialed.  
Special Calling Options  
These features include: Call Transfer, 3-Way Calling, and Credit Card  
Calling.  
Memory  
With 32K of built-in memory, your TTY can store conversations,  
hundreds of Memos and up to 99 telephone numbers.  
Special Printing Options  
These features include your choice of three print sizes (normal, bold or  
wide) and the ability to print specific blocks of memory.  
I want to use my  
own voice.  
Extra Telephone Jack  
This jack located on the back of the TTY allows you to share the phone  
line with a voice telephone or to attach a signaler.  
If you wish to speak to  
the person on the other  
end of the line using  
your own voice but still  
read his or her respons-  
es, you can with Voice  
Carry Over (VCO). See  
Chapter 9 for more  
80-Column Printer  
This wide printer means easier reading and handling of conversation  
printouts. Even when printing in the largest print size, the text flows  
naturally across the page.  
Extra Wide Display  
information on VCO.  
The bright letters and wide window display 32 characters at a time,  
making your conversations easy to read.  
Computer-Style Keyboard  
This full-size keyboard makes typing comfortable.  
2 • I N T R O D U C T I O N  
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OVERVIEW OF THE SUPERPRINT PRO80  
FrontView  
Printer  
Display  
Ring Flasher  
Signal light  
Special-function row  
Power light  
On/Off button  
Spacebar (Announcer)  
BackView  
Telephone-line jacks  
AC-Adapter jack  
Battery compartment  
(underneath)  
I N T R O D U C T I O N • 3  
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SPECIAL FUNCTION BUTTONS  
4 • I N T R O D U C T I O N  
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I N T R O D U C T I O N • 5  
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6 • I N T R O D U C T I O N  
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CHAPTER  
2
SETUP  
CONNECTING POWER & PHONE LINE  
CAUTION:  
1. If you are setting up a new Superprint Pro80 for the first time, pull  
the plastic tab out of the battery compartment and gently pull the  
printer guard out of the printer compartment.  
To avoid damaging  
your TTY or telephone  
system, plug the  
2. Plug the AC adapter into an electrical outlet.  
Superprint Pro80 into  
only a standard tele-  
phone line. Do NOT  
plug the TTY into a  
digital telephone sys-  
tem. Improper connec-  
tion may damage the  
TTY and void your  
warranty.  
Plug one end of the  
telephone line into a  
telephone wall outlet.  
Plug the other end of the  
telephone line into either  
telephone jack on the back  
of the Superprint Pro80.  
Plug the AC adapter cord  
into the jack on the back  
of the Superprint Pro80.  
Plug the AC adapter into  
an electrical outlet.  
3. Plug the AC adapter into the round jack on the back of the TTY.  
Leave the AC adapter plugged in at all times.  
4. Plug one end of the cord into one of the telephone jacks on the back  
of the TTY. (The second jack may be used for a telephone or  
signaler).  
5. Plug the other end of the telephone cord into a standard telephone  
wall outlet.  
S E T U P • 7  
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CAUTION:  
DeterminingTelephone LineType  
Do not use the  
The Superprint Pro80 requires a standard (analog) telephone line with  
either pulse or tone (also called touchtone) dialing. Some businesses use  
digital telephone systems. To use the TTY in these businesses, some  
modifications to the telephone line are required. If you are unsure of the  
type of telephone line you are using, contact your telephone installer to  
verify that your line supports a standard, single-line telephone. This is the  
same kind of line required by many fax machines and computer modems.  
Superprint Pro80 near  
water, for example, near  
a bath tub, wash bowl,  
kitchen sink, laundry  
tub, in a wet basement  
or near a swimming  
pool.  
Always place the  
Superprint Pro80 on a  
stable phone stand,  
table or other secure  
surface. Dropping the  
Superprint Pro80 can  
result in serious damage  
to the equipment.  
The Superprint Pro80  
should be operated only  
from the type of power  
source indicated on the  
label. If you are not  
sure of the type of  
Setting Pulse orTone Dialing  
The Superprint Pro80 is preset to use tone dialing because this is used by  
most telephone lines. If your line uses pulse dialing, you can change this  
setting (see “Dial Using” on page 45).  
Connecting aTelephone  
The Superprint Pro80 can share a telephone line with a voice telephone.  
This allows for both voice and TTY calls on the same line. This feature is  
also helpful for using Voice Carry Over (see Chapter 9). To connect a  
telephone on the same line as your TTY, simply connect the telephone  
cord into the second phone jack on the back of the Superprint Pro80.  
power supply to your  
home, consult your  
dealer or local power  
company.  
Do not allow any-  
thing to rest on the  
power cord. Do not  
position the Superprint  
Pro80 where people can  
walk on the cord.  
Connecting a Signaler  
A signaler can be used with the Superprint Pro80 to help alert you to  
incoming calls. You can connect a signaler to the second phone jack on the  
back of the TTY.  
Do not overload wall  
outlets and extension  
cords. This overloading  
can result in a fire or  
electric shock.  
Ultratec recommends  
plugging your  
Superprint Pro80 into a  
surge-protected outlet.  
This will protect the  
TTY from damage  
caused by electrical  
surges due to lighten-  
ing or other causes.  
8 • S E T U P  
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INSTALLING PRINTER PAPER  
Before Loading  
Paper:  
The printer uses high-quality thermal paper. Use the order card that  
comes with the TTY to order more paper. If you do not have the card,  
contact your dealer or Ultratec (the address is on the inside front cover of  
this manual).  
First, notice how the  
paper holder is  
installed. This holder  
may come off while  
loading the paper.  
Second, connect the  
power and phone line  
before attempting to  
load the paper (see  
Connecting Power &  
Phone Line” on page 7).  
1. Take off the printer cover by lifting the back edge of the cover up  
toward the keyboard then lifting the cover off. A new unit may not  
have the cover installed, in which case you will find it elsewhere  
inside the box.  
2. With the paper coming off the bottom of the roll, facing the back of  
the Superprint Pro80, feed the edge of the paper into the slot on the  
back until it stops.  
Enter  
3. Turn the Superprint Pro80 on, then press the  
key several times  
until the rollers grab the paper and feed it through the printer.  
4. Feed the paper through the slot in the printer cover and replace the  
printer cover.  
5. The two open ends of the paper holder fit  
into the holes on each side of the paper  
roll. Pull the two ends apart in order to  
fit the paper roll between them. The  
spring action of the holder will keep the  
paper on it. You may need to remove the  
paper holder from the Superprint Pro80  
in order to install the roll of paper. To  
replace the paper holder, snap it back  
When opening a  
new roll of paper.  
Paper Holder  
New rolls of paper may  
may have some glue on  
the first few inches.  
onto the bottom of the TTY.  
This glue, which helps  
keep the paper rolled  
during shipment, can  
interfere with printing.  
Make sure paper that  
has glue on it is fed  
Take off the printer  
Put the paper on the metal  
cover: Lift the back  
holder and snap the holder  
edge up toward the  
onto the bottom of the  
keyboard.Then, lift the  
Superprint Pro80.  
cover off.  
past the printer and is  
not used for printing.  
Feed the paper through the  
slot in the printer cover. Put  
the cover back on.  
With the paper coming  
off the bottom of the  
roll, facing the back of  
the Superprint Pro80,  
feed the edge of the  
Turn on the Superprint Pro80  
and press the Enter key sev-  
eral times until the rollers  
paper into the slot on  
grab the paper and feed it  
the back until it stops.  
through the printer.  
S E T U P • 9  
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SETTING THE DATE & TIME  
Why are Date &  
Time important?  
1. Make sure the Superprint Pro80  
Date and time are  
printed and saved at the  
beginning of each  
Conversation and Auto-  
Answer message. It  
gives you a record of  
when a call was placed  
or received.  
CODE  
< AUTOMATIC>  
is on. The Power light is lit.  
Options  
Options  
2. Press the  
button. The  
first menu item is displayed.  
Hold  
dow  
3. Press  
until SET THE  
You can view and print  
the date and time by  
CLOCK <NO> is displayed.  
SET THE CLOCK < NO >  
Ctrl  
holding down the  
key and pressing  
T
.
Press  
Hold  
dow  
Spacebar  
4. Press the  
to change the  
01/01/02 12:00 AM  
option to <YES>. Then, press  
Enter  
. The date and time are  
displayed with the first number  
flashing.  
Enter  
Press  
2nd..  
Press  
1st...  
5. Type each number, it will  
automatically advance to the next  
number.  
09/01/02 12:00 AM  
To change the AM or PM  
Type  
A
P
setting, type either  
or  
.
Enter  
6. Press  
when the date and  
time are correct. ** TIME AND  
DATE SAVED ** is displayed.  
7. After saving the date and time,  
Esc  
press  
to exit the Options  
menu.  
1 0 • S E T U P  
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CHAPTER  
3
CALLING & ANSWERING  
PLACING A CALL  
You have three  
options with the  
Dial button:  
Dial a Number thatYouType  
1. Make sure the Superprint Pro80  
is on. The Power light should be  
lit.  
Type the number of  
the person you are call-  
ing.  
• Use a number that is  
stored in the Directory.  
TYPE NAME OR NUMBER> _  
Dial  
Dial  
2. Press the  
button. TYPE  
NAME OR NUMBER is  
displayed.  
• Redial the last num-  
ber that was dialed.  
3. Type the number you are calling.  
DIALING...5551234  
Enter  
Back Space  
Use the  
key to correct  
mistakes.  
Enter  
4. Press  
to dial the number.  
Type...  
DIALING... is displayed  
followed by the telephone  
number.  
...Then  
press  
How do I use the  
Emergency button?  
See Chapter 4,  
5. When the other TTY starts  
ringing, the Signal light flashes  
slowly and LINE IS RINGING is  
displayed.  
Advanced Calling,” to  
learn how to use the  
... LINE IS RINGING ...  
Emergency  
button.  
Program this button  
now so that you will be  
ready in an emergency  
(see “Programming the  
Emergency Number” on  
page 22).  
If the other TTY is busy, LINE  
IS BUSY is displayed. Try again  
later to place the call or see  
Automatically Redial a Busy  
Number” on page 14.  
C A L L I N G & A N S W E R I N G • 1 1  
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6. When the other person answers  
the call, his or her Greeting is  
displayed on your TTY. Type a  
reply to continue your  
MAY I HELP YOU Q GA HI JIM HERE  
What are “GA” and  
“SK?”  
There are some abbrevi-  
ations and shortcuts  
that are very common  
in TTY conversations.  
These are two of them.  
“GA” is used for “Go  
Ahead,” when a person  
is done typing and  
conversation.  
Type  
7. When your conversation is over,  
On/Off  
press  
. The screen is  
On/Off  
“SK” is used for “Stop  
Keying” when a person  
is ready to end a con-  
versation. For a more  
complete list of abbre-  
viations, please see the  
back cover of this man-  
ual.  
blank.  
You can also hold down the  
Ctrl  
Esc  
key and press the  
button. This will hang up the  
call without turning off the  
Superprint Pro80.  
Dial a Number that is Saved in the Directory  
You must save numbers in the Directory before you can use this function.  
To save numbers in the Directory, see Chapter 6.  
1. Make sure the Superprint Pro80  
TYPE NAME OR NUMBER> _  
is on. The Power light should be  
Dial  
lit.  
How does the  
Dial  
2. Press the  
button. TYPE  
Superprint Pro80  
look up a number  
in the Directory?  
NAME OR NUMBER is  
displayed.  
3. Begin typing the first few letters  
of the name for the number you  
want. When you have typed  
enough letters, the name is  
displayed.  
The Superprint Pro80  
begins scanning the  
ULTRATEC, INC.> <608> 238-5400  
Directory as soon as you  
type the first letter of  
the person’s name you  
are calling. If a possible  
match is found, the full  
name is displayed. To  
narrow the search and  
locate the EXACT  
If you don’t remember what  
name is used for the number, you  
can use the  
through the names in the  
Directory.  
keys to look  
match, you may need to  
type a few more letters.  
Enter  
4. Press  
to dial the number.  
DIALING...5551234  
Enter  
DIALING... is displayed  
followed by the telephone  
number.  
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5. When the other TTY starts ringing, the Signal light flashes slowly  
and LINE IS RINGING is displayed.  
If the other TTY is busy LINE IS BUSY is displayed. Try again  
later to place the call or see “Automatically Redial a Busy Number” on  
page 14.  
6. When the other person answers the call, his or her Greeting is  
displayed on your TTY. Type a reply to continue your conversation.  
On/Off  
7. When your conversation is over, press  
. The screen is blank.  
Ctrl  
Esc  
You can also hold down the  
key and press the  
button.  
This will hang up the call without turning off the Superprint Pro80.  
Redial the Last Number  
1. Make sure the Superprint Pro80  
TYPE NAME OR NUMBER> _  
is on. The Power light should be  
Dial  
lit.  
Dial  
2. Press the  
button. TYPE  
NAME OR NUMBER is  
displayed.  
Enter  
3. Press  
to dial the number.  
REDIALING...5551234  
Enter  
REDIALING... is displayed  
followed by the telephone  
number.  
4. When the other TTY starts ringing, the Signal light flashes slowly  
and LINE IS RINGING is displayed.  
If the other TTY is busy, LINE IS BUSY is displayed. Try again  
later to place the call or see “Automatically Redial a Busy Number” on  
page 14.  
5. When the other person answers the call, his or her Greeting is  
displayed on your TTY. Type a reply to continue your conversation.  
On/Off  
6. When your conversation is over, press  
. The screen is blank.  
Ctrl  
Esc  
You can also hold down the  
key and press the  
button.  
This will hang up the call without turning off the Superprint Pro80.  
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Automatically Redial a Busy Number  
When you place a call and reach a telephone that is “busy,” the Superprint  
Pro80 lets you automatically redial the number. The Auto Redial function  
dials the number up to 15 times and notifies you when the other phone  
rings by flashing the Ring Flasher.  
1. The number you have dialed is  
** LINE IS BUSY **  
“busy.”  
Enter  
2. Press  
. The message,  
AUTOMATICALLY REDIAL<YES>  
Enter  
AUTOMATICALLY REDIAL  
<YES> is displayed.  
Enter  
3. Press  
. ** AUTO REDIAL  
ON ** is displayed briefly. Then,  
AUTO REDIAL 00 is displayed.  
** AUTO REDIAL ON **  
Enter  
Every minute, the Superprint  
Pro80 redials the number. If the  
other TTY starts to ring, the  
Ring Flasher flashes.  
Press  
2nd.  
Press  
1st...  
If the other TTY is still busy  
after 15 tries, Auto Redial quits.  
Esc  
You can also press  
time to stop.  
at any  
4. When the Ring Flasher starts  
flashing, watch the display.  
When the other person answers  
the call by typing a greeting, you  
can type a response and continue  
the conversation.  
... LINE IS RINGING ...  
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Call Progress  
Signal light  
is...  
How can I tell what  
is happening with  
the call?  
The Display  
shows this...  
This is the  
call progress...  
Steadily on  
(blank)  
Dial tone  
(phone line working)  
The Superprint Pro80  
shows you the “call  
progress” using a com-  
bination of the Display  
and the Signal light.  
Most calls require two  
rings before the  
Flashing slowly  
LINE IS RINGING Telephone/TTY  
ringing  
Flashing quickly  
(regular pattern)  
LINE IS BUSY  
Telephone/TTY busy  
Superprint Pro80 dis-  
plays call progress.  
Flickering  
(irregular pattern)  
(blank)  
Person picking up  
handset or speaking.  
Special Dialing Requirements  
I need an “outside line.”  
You may need to type a “9” or other number to reach an outside line if  
you are calling from an office building (see “Dialing Prefix” on page 45).  
The exact method of dialing will depend on the telephone system, but  
will be the same as any other telephone used on that system.  
I need to “pause” while dialing.  
Type a comma ( , ) to pause for two seconds while dialing. For example (9,  
222 5555). This might be used when dialing an outside line with some  
office telephone systems.  
I need to call long distance.  
When dialing, type a “1,” the area code and the number before pressing  
Enter  
.
I need to dial special symbols.  
In order to dial the pound sign ( # ) or the asterisk symbol ( * ), you must  
be using tone dialing (see “Dial Using” on page 45). These might be used  
with automated touchtone answering systems or with office telephone  
Shift  
systems. Be sure to hold down the  
key with the desired symbol.  
key while pressing the number  
I need to dial a “hook flash.”  
Dial  
Press the  
button then type an exclamation point ( ! ). This might be  
used for transferring a call. If more numbers are required after the hook  
flash, these should be typed while you are still in Dial mode, before  
Enter  
pressing  
.
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ANSWERING A CALL  
1. The Ring Flasher flashes slowly  
and the display says LINE IS  
RINGING when the Superprint  
Pro80 receives a call.  
HELLO THIS IS JOHN MAY I HELP YO  
2. Type a greeting and wait for a  
reply.  
Type  
3. When your conversation is over,  
On/Off  
press  
. The screen is  
On/Off  
blank.  
You can also hold down the  
Ctrl  
Esc  
key and press the  
button. This will hang up the  
call without turning off the  
Superprint Pro80.  
CONVERSATION ETIQUETTE  
Below are some procedures, shortcuts and abbreviations that are  
commonly used in TTY conversations.  
GA  
“go ahead.”  
GA  
When you are done typing, type “GA” (or press  
) to let  
the other person know you are done and that they can start  
typing.  
GA OR SK “go ahead or stop keying”  
When you are ready to end the conversation, “GA OR SK”  
lets the other person know you are finished but that they can  
add any last words before ending the conversation.  
SKSK  
“stop keying, stop keying.”  
SK  
Type “SKSK” (or press  
twice) and wait for the other  
person to type “SK” before hanging up.  
CD  
“could”  
PLS  
Q
“please”  
CUL  
CUZ  
HD  
“see you later”  
“because”  
“hold”  
“?” (question mark)  
“are”  
R
SHD  
THX  
TMW  
U
“should”  
“thanks”  
“tomorrow”  
“you”  
MTG  
NBR  
OIC  
CA  
“meeting”  
“number”  
“oh, I see”  
“communication assistant” UR  
“your”  
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CONVERSATION MEMORY  
About Conversations  
How long is a  
Conversation  
stored?  
Everything typed during a call is automatically saved in memory. These  
are called conversations. A conversation includes the date and time stamp  
and everything sent and received during a call.  
The Superprint Pro80  
stores up to 11,264  
characters (letters,  
spaces, punctuation  
etc.). This memory  
space is also used for  
Auto-Answer messages.  
When all of this space  
is filled, the oldest  
Conversations are delet-  
ed to make room for  
new ones.  
Reviewing Conversations  
1. Turn on the Superprint Pro80, the Power light should be lit.  
2. Press  
. The previous conversations are scrolled backwards across  
the display. You can tell when you have reached the beginning of a  
conversation because you will see five dashes  
( - - - - - ) followed by the date and time that the conversation  
started.  
Shift  
3. To scroll forward, press  
. To scroll faster, press and hold the  
key while scrolling. Then, let go of the  
key.  
Printer  
4. Press  
to print the conversation you are currently reviewing.  
Esc  
5. Press the  
button when you are finished reviewing  
Conversations.  
Clearing Conversation Memory  
To clear all conversations:  
1. Turn on the Superprint Pro80, the Power light should be lit.  
Clear  
2. Press  
. CLEAR <CONVERSATION> is displayed.  
Enter  
3. Press  
. CLEAR CONVERSATION <NO> is displayed.  
Spacebar  
4. Press the  
to change the option to <YES>. Then,  
. ** CONVERSATION CLEARED ** is displayed.  
Enter  
press  
Printing Conversations  
If you have the printer on, all conversations are printed as they occur.  
To print one conversation that is currently in memory, review it at a time  
when you are not currently having a TTY conversation. Press  
backward through the conversations that are in memory. Press  
to scroll  
Printer  
to  
print the conversation that is currently being reviewed on the display. The  
printout begins back at the date and time and continues until the  
beginning of the next conversation.  
To print all conversations that are currently in memory, hold down the  
Program  
Printer  
key and press  
. The last five items in this menu allow you to  
print “blocks” of memory (see “The Printer Button” on page 46).  
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INTERRUPTING  
Interrupting During a Conversation  
1. Look for the Turbo Code dot on the display to verify that the TTYs  
have connected using Turbo Code. This dot looks like a period and is  
found on the left side of the display.  
The Interrupt Func-  
tion is made  
possible by Turbo  
Code®.  
This function lets you  
stop the other person  
while they are typing.  
This way, you can inject  
a thought or make a  
comment, just as you  
can in a face-to-face  
conversation.  
To use this function,  
both you and the per-  
son you are calling need  
TTYs with Turbo Code.  
For more information  
on Turbo Code, see  
Chapter 11.  
2. While the other person is  
INTERRUPT REQUESTED  
Interrupt  
typing, press the  
key.  
The Superprint Pro80 displays  
INTERRUPT REQUESTED.  
The other TTY displays  
INTERRUPT and flashes the  
Ring Flasher (this function may  
vary on other TTYs).  
Interrupt  
Press  
3. The other person may stop typing and allow you to go ahead or may  
choose to ignore your interruption.  
Responding to an “INTERRUPT” Message  
If INTERRUPT is displayed and the Ring Flasher flashes, the other  
person wants to interrupt you. Come to a good stopping point and type  
“GA” to allow the other person to type. You may also choose to ignore the  
interruption.  
Turning off Interrupt  
Turning off Interrupt prevents the person you are calling from  
Interrupt  
interrupting you. You can still use the  
person.  
key to interrupt the other  
Options  
1. Press the  
2. Press  
button. CODE <AUTOMATIC> is displayed.  
until INTERRUPT <ON> is displayed.  
Spacebar  
3. Press the  
to change the setting to <OFF>.  
Enter  
4. Press  
displayed.  
to save this setting. ** INTERRUPTS ARE OFF ** is  
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CHAPTER  
4
ADVANCED CALLING  
GREETING  
Using the Greeting to Answer a Call  
Personalize your  
Greeting  
1. When you receive a call the Ring  
HELLO GA  
Your TTY has a prepro-  
grammed message that  
is sent when you press  
Flasher flashes slowly and the  
Greeting  
display says LINE IS RINGING.  
Greeting  
2. Press  
. HELLO GA is sent  
Greeting  
that says  
as your Greeting. The time and  
date is also displayed at the  
HELLO GA.”  
You can edit this mes-  
sage to include your  
name or anything else  
you want by holding  
Program  
beginning of every conversation.  
down the  
key  
Editing the Greeting Message  
1. Turn on the Superprint Pro80.  
and pressing the  
Greeting  
button.  
GREETING> HELLO GA  
Program  
2. Hold down the  
key and  
Greeting  
Greeting  
press  
. GREETING>  
HELLO GA is displayed.  
Press  
Clear  
3. Press  
to delete the  
Program  
preprogrammed message.  
4. Type your Greeting.  
Hold  
down  
Enter  
5. Press  
to save the Greeting  
and exit the menu. ** MEMO  
SAVED ** is displayed.  
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THE VOICE ANNOUNCER  
1. Turn on the Superprint Pro80.  
Dial  
Help people  
recognize a TTY  
call.  
2. Press  
. TYPE NAME OR NUMBER is displayed.  
Enter  
3. Type or select the number you wish to dial and press  
.
The Voice Announcer is  
helpful when you are  
calling someone who  
has both a telephone  
and a TTY. If the per-  
son answers using the  
telephone, this message  
says that you are calling  
from a TTY and asks  
him or her to please use  
a TTY.  
DIALING... followed by the number is displayed.  
4. When the other person’s telephone starts ringing, the Superprint  
Pro80 Signal light flashes slowly and LINE IS RINGING is  
displayed.  
Ctrl  
5. Hold down the  
key  
key.  
TTY CALL, PLEASE USE TEXT TELEPH  
Announcer  
and press the  
A voice recording that says,  
“TTY CALL, PLEASE USE  
TEXT TELEPHONE” is  
played and repeats  
Ctrl  
Another way to  
ANNOUNCER  
continuously. This message  
is also displayed on your  
TTY.  
announce a TTY call is  
with the Auto ID fea-  
ture (see “Auto ID” on  
page 44).  
Hold  
down...  
...and  
press  
If the person you are calling  
answers with a telephone, he  
or she will hear this message.  
6. Watch the display. When the other person has answered by TTY, the  
conversation can proceed and the announcer will stop.  
THE RELAY VOICE ANNOUNCER  
Tell voice callers to  
call you through  
Relay.  
Answering a Call with the RelayVoice Announcer  
1. When you receive a call the Ring Flasher flashes slowly.  
Greeting  
The Relay Voice  
Announcer is helpful  
when someone calls you  
by voice. The Relay  
Voice Announcer is a  
message recorded in a  
woman’s voice that let’s  
the caller know that  
you use a TTY.  
You can also enter the  
phone number of your  
local relay service and  
the voice will read this  
as part of the message.  
2. Type a greeting or press  
.
3. Watch the Signal light. If the person who is calling is using a  
telephone and is speaking into the handset, the Signal light blinks  
erratically.  
RelayVoice  
4. Press  
. A voice  
PLEASE USE TEXT TELEPHONE OR DI  
recording that says,  
Relay Voice  
“PLEASE USE TEXT  
TELEPHONE OR DIAL  
RELAY” is played and  
repeats continuously. This  
message is also displayed on  
your TTY.  
Hold  
down…  
If you have programmed the  
relay service’s phone  
number, this will be spoken  
as part of the message.  
On/Off  
5. Let the message play a few times then press  
to hang up. This  
allows the person to call back using a TTY or a relay service.  
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Programming the RelayVoice Announcer Phone  
What is a Memo?  
Number  
A Memo is a short mes-  
sage that you save in  
the Superprint Pro80  
memory and later send  
to someone during a  
conversation.  
For information on sav-  
ing and editing Memos,  
see Chapter 5.  
1. Turn on the Superprint Pro80, the Power light should be lit.  
Program  
RelayVoice  
2. Hold down the  
key and press  
. VOICE NUMBER  
is displayed.  
3. Type the number that a hearing person can call to reach your local  
TRS.  
Enter  
4. Press  
. ** RELAY VOICE NUMBER SAVED ** is  
displayed.  
SEND MEMO  
1. At any point during a  
conversation when it is your  
turn to type, press  
SEND MEMO> PIZZA  
Send Memo  
Send Memo  
. SEND MEMO is  
displayed (see Chapter 5 for  
more information on  
Memos).  
2. Begin typing the first few letters of the name of the Memo you want  
to send. When you have typed enough letters, the whole Memo  
name is displayed.  
If you don’t remember what name is used for the Memo, you can use  
the  
keys to look through the list of Memos.  
Enter  
3. Press  
when the name of the desired Memo is displayed.  
The Memo is sent and displayed the same way it would be if you  
were typing the message during the conversation.  
4. Continue the conversation.  
EMERGENCY DIAL  
You may choose  
what number is  
saved for the  
Calling an Emergency Number  
Emergency button.  
1. Make sure the Superprint Pro80 is on. The Power light should  
be lit.  
You may choose to save  
an emergency telephone  
number for the  
Emergency  
2. Press the  
button. ** DIALING EMERGENCY NUMBER  
** is displayed briefly. After a short pause, DIALING...911 is  
Emergency  
button.  
displayed.  
However, this button is  
provided only as a con-  
venience. Ultratec  
3. When the other TTY starts ringing, the Superprint Pro80 Signal  
light flashes slowly and LINE IS RINGING is displayed.  
assumes no responsibili-  
ty for customer reliance  
upon this memory fea-  
ture.  
4. When the other person answers the call, his or her Greeting is  
displayed on your TTY. Type a reply to continue your conversation.  
This button is prepro-  
grammed with “911.”  
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Programming the Emergency Number  
1. Turn on the Superprint Pro80, the Power light should be lit.  
Program  
Emergency  
2. Hold down the  
key and press  
. EMERGENCY  
E-Turbo calls are  
more streamlined.  
NUMBER is displayed.  
Clear  
3. Press  
to clear the preprogrammed number.  
If your relay service is  
E-Turbo compatible,  
you can take advantage  
of the most streamlined  
way to call through  
4. Type the number you wish to call in an emergency such as the local  
police or fire department.  
Enter  
5. Press  
. ** EMERGENCY NUMBER SAVED ** is displayed.  
relay. With E-Turbo,  
many of the details of a  
relay call are automati-  
cally handled for you:  
1. You dial the phone  
number of the person  
you are calling. Your  
Superprint Pro80 auto-  
matically connects to  
your TRS.  
RELAY DIAL WITH E-TURBO  
This section is for people whose Telecommunications Relay Service (TRS)  
supports E-Turbo technology. Please refer to the next section, “Relay Dial  
(without E-Turbo),” if E-Turbo is not available in your area.  
Turning E-Turbo On  
Options  
1. Press  
.
2. Press  
until E-TURBO is displayed.  
Spacebar  
3. Press the  
to select <ON>.  
2. There is no need to  
interact with the  
Communications  
Assistant (CA).  
Enter  
4. Press  
. **E-TURBO ON** is displayed briefly.  
Esc  
5. Press  
to exit the Options menu.  
Programming the E-Turbo Relay Phone Number  
1. Check with your TRS for the best number to use for E-Turbo calls.  
2. Turn on the Superprint Pro80.  
3. Your preferences are  
automatically sent to  
the TRS, such as your  
preference for a male or  
female CA or which  
long distance carrier to  
use.  
Program  
3. Hold down the  
key and  
Relay  
press  
. RELAY  
NUMBER is displayed.  
RELAY NUMBER>  
Relay  
4. Type the access number of your  
TRS. There is space for up to 22  
Back Space  
Press  
characters. Use the  
to correct mistakes.  
key  
Program  
Enter  
5. Press  
. ** RELAY  
Hold  
down  
NUMBER SAVED ** is  
displayed briefly.  
Then, USER PREF is displayed.  
6. Type the letter(s) of the relevant setting from the following chart.  
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Available User Preference Settings:  
D
V
M
B
X
E
Do not dial thru  
VCO on  
Male CA  
Z Do not type recordings verbatim  
H HCO on  
F Female CA  
Braille  
A Do not announce Relay  
Do not explain Relay C Request calling card  
English language  
French language  
2-line VCO  
G German language  
S Spanish language  
R
2
For example: If VCO will be used when placing calls through  
Relay, type the letter, “V” in this menu. Then, the TRS will  
recognize calls as being VCO calls.  
Enter  
5. Press  
to move to the next menu option. CARRIER is  
displayed.  
Enter  
6. If you do not wish to specify a long distance provider, press  
.
USER ID is displayed.  
If you wish to specify a long distance provider, you may fill in the  
carrier-of-choice option. To do this, contact your TRS for the code for  
your preferred long distance provider. Type this code and press  
Enter  
. USER ID is displayed.  
You may also select a carrier of choice on a call-by-call basis by using  
a 10-10-XXX number. Simply type the desired 10-10-XXX prefix  
before the number of the person you are trying to call. This overrides  
any preset carrier-of-choice setting.  
7. Do NOT make any changes to the USER ID setting unless told to  
Esc  
do so by your TRS. Press the  
button to exit this menu.  
Placing a Call Using Relay Dial with E-Turbo  
1. Make sure the Superprint Pro80 is on. The Power light should be lit.  
Relay  
2. Press the  
button. TYPE NAME OR NUMBER is displayed.  
Enter  
3. Type the number of the person you wish to call and press  
.
4. DIALING RELAY... is displayed followed by the number of the TRS  
that you have programmed for this button.  
The call is automatically placed through the TRS. You may see some  
messages such as the CA’s greeting or the status of your call being  
dialed.  
5. When the person you are calling answers the phone, continue your  
conversation as you would with any relay call.  
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RELAY DIAL (without E-Turbo)  
Programming the Relay Phone Number  
Place a Relay call  
with one button.  
1. Turn on the Superprint Pro80.  
When you program the  
RELAY NUMBER>  
Relay  
button, you save  
Relay  
Program  
2. Hold down the  
key and  
time whenever you  
place a relay call. With  
one touch, you can  
automatically dial the  
phone number of your  
relay service.  
Relay  
press  
. RELAY NUMBER  
Press  
is displayed.  
Program  
Hold  
down  
3. Type the telephone number for  
your local Telecommunications  
Relay Service (TRS).  
RELAY NUMBER> 1 <800> 555-1234  
You may use punctuation such as  
dashes. There is space for up to  
Back Space  
20 characters. Use the  
Type  
key to correct mistakes.  
Enter  
4. Press  
. ** RELAY  
** RELAY NUMBER SAVED **  
NUMBER SAVED ** is  
displayed.  
Enter  
Press  
Placing a Call Using Relay Dial  
1. Make sure the Superprint Pro80 is on. The Power light should be lit.  
Relay  
2. Press the  
button. DIALING... is displayed followed by the  
number of the TRS that you have programmed for this button.  
3. When the Relay service TTY starts ringing, the Superprint Pro80  
Signal light flashes slowly and LINE IS RINGING is displayed.  
4. When the Communications Assistant (CA) answers the call, his or  
her greeting is displayed on your TTY. Type instructions for the CA  
such as the number and the name of the person you wish to call. The  
CA will dial the number of the person you are calling and type  
information such as whether the phone is ringing or busy.  
5. When the person answers the phone, the CA will introduce the call  
and begin typing everything that the other person says.  
6. When the other person says GA, begin typing what you want to say.  
The CA will read what you type to the person you are calling.  
7. Continue your conversation.  
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3-WAY CALLING  
Use Baudot code  
for 3-way calling.  
If your telephone service includes conference calling capabilities, the  
Superprint Pro80 allows you to carry on a conversation with two other  
people.  
Whenever you use 3-  
way calling, be sure  
that all three TTYs are  
using Baudot code (see  
Code” on page 43). To  
change to Baudot, hold  
Ctrl  
1. Call the first person you wish to talk to.  
2. When the first person answers the call, ask him or her to hold.  
Ctrl  
Shift  
F
3. Hold down the  
and  
keys then press . HOOK FLASH  
is displayed briefly. Then, TYPE NAME OR NUMBER is  
down the  
and  
displayed.  
Shift  
keys then press  
Enter  
4. Type the phone number of the second person and press  
.
B
.
5. When the second person answers the call, ask him or her to hold  
while you reconnect the first person.  
Ctrl  
Shift  
F
6. Hold down the  
3-way conversation.  
and  
keys then press . You now have a  
What is Wait for  
Response?  
7. Take turns as you would during a two-person conversation.  
This function frees you  
from having to stare at  
the display when the  
person on the other end  
of the line asks you to  
hold. If someone asks  
you to hold during a  
conversation, turn on  
Wait for Response.  
Now, the Ring Flasher  
will flash when the  
other person starts typ-  
ing again.  
WAIT FOR RESPONSE  
1. When someone asks you to hold during a conversation, hold down  
Ctrl  
Shift  
W
the  
displayed.  
key and the  
key then press . WAITING is  
2. The Ring Flasher flashes when the other person starts typing again.  
Continue your conversation.  
TRANSFERRING CALLS  
Use the following steps as a guide for transferring calls. Telephone systems  
can vary, so you may need to contact your system administrator for  
additional instructions.  
1. If you are talking to someone on the Superprint Pro80 and you need  
Dial  
to transfer the call press  
to go into Dialing mode. TYPE  
NAME OR NUMBER is displayed.  
Most systems re-  
quire a “hook  
flash” to transfer  
calls.  
Shift  
1
2. Type an exclamation point (  
+
) followed by the number of  
the new extension to which you are transferring the call.  
For example: ! 3333  
Enter  
3. Press  
to dial the number.  
Office telephone sys-  
tems vary widely but  
most will require the  
hook flash. To dial a  
hook flash on the  
Superprint Pro80, dial  
an exclamation point  
( ! ).  
4. When the second person answers the call, inform him or her that you  
are transferring a call and ask him or her to hold while you transfer  
the call.  
On/Off  
5. Press  
to hangup your Superprint Pro80 and complete the  
transfer.  
You can also hold down the  
This will hang up the call without turning off the Superprint Pro80.  
Ctrl  
Esc  
key and press the  
button.  
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CHAPTER  
5
USING MEMOS  
SAVING A NEW MEMO  
1. Turn on the Superprint Pro80.  
Program  
What is a Memo?  
Send Memo  
2. Hold down the  
key and press  
.
A Memo is a short mes-  
sage that you save in  
the Superprint Pro80  
memory and later send  
to someone during a  
conversation.  
EDIT MEMO is displayed.  
3. Type a name for your new Memo (8 characters maximum).  
The name cannot be the same as any other Memo name already  
stored.  
Enter  
4. Press  
. The name of the new Memo is displayed.  
This can save time typ-  
ing durig a call because  
you save Memos ahead  
of time. Some examples  
of Memos might be a  
list of your favorite top-  
pings for ordering pizza  
or a message you need  
to send to several differ-  
ent people.  
5. Type the message you want to save for this Memo.  
You can use the  
keys to move around in the message and the  
Back Space  
key to delete parts of the message.  
Enter  
6. Press  
. ** MEMO SAVED ** is displayed.  
USING MEMOS  
1. At any point during a conversation when it is your turn to type,  
Send Memo  
press  
. SEND MEMO is displayed.  
2. Begin typing the first few letters of the name of the Memo you want  
to send. When you have typed enough letters, the whole name is  
displayed.  
If you don’t remember what name is used for the Memo, you can use  
the  
keys to look through the list of Memos.  
Enter  
3. Press  
when the name of the desired Memo is displayed.  
The Memo is sent and displayed the same way it would be if you  
were typing the message during the conversation.  
4. Continue the conversation.  
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EDITING A MEMO  
Program  
Send Memo  
1. Hold down the  
key and press  
.
You can print all of  
the Memos at once.  
EDIT MEMO is displayed.  
2. Begin typing the first few letters of the name of the Memo you wish  
to edit. When you have typed enough letters, the whole name is  
displayed.  
Program  
Hold down the  
key and press  
Printer  
.
Press  
to scroll  
If you don’t remember what name is used for the Memo, you can use  
down. The last five  
options allow you to  
print all the items of a  
particular type (see “The  
Printer Button” on page  
46).  
the  
keys to look through the list of Memos.  
Enter  
3. Press  
. The name of the Memo is displayed followed by the  
message.  
4. Edit the message as needed.  
You can use the  
keys to move around in the message, the  
Back Space  
Clear  
key to delete parts of the message or the  
button to  
delete the entire message.  
Enter  
5. Press  
. ** MEMO SAVED ** is displayed.  
PRINTING A MEMO  
Program  
Send Memo  
1. Hold down the  
EDIT MEMO is displayed.  
2. Press to look through the list of Memos.  
key and press  
.
Printer  
3. When the desired Memo is displayed, press  
. The Memo is  
printed.  
Esc  
4. Press  
to leave the Memo menu.  
CLEARING A MEMO  
Program  
Send Memo  
1. Hold down the  
key and press  
.
EDIT MEMO is displayed.  
2. Press the  
keys to look through the list of Memos.  
. CLEAR MEMO <YES> is displayed.  
. ** MEMO CLEARED ** is displayed.  
to leave the Memo menu.  
Clear  
3. Press  
4. Press  
5. Press  
Enter  
Esc  
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CHAPTER  
6
USING THE DIRECTORY  
SAVING A NEW TELEPHONE NUMBER  
How many  
Program  
Directory  
1. Hold down the  
key and press  
.
telephone numbers  
can I store in the  
Directory?  
TYPE NAME, OR UP/DOWN TO SEARCH is displayed.  
Enter  
2. Type a new name and press  
. PHONE NUMBER is displayed  
with a blinking cursor where you can begin to type the number.  
The Superprint Pro80  
will store 99 numbers.  
When saving numbers  
remember that each  
entry must be given a  
unique name.  
A name can be up to 16 characters long including letters, spaces and  
numbers.  
3. Type the number. There is room for up to 20 characters.  
You can insert dashes, parentheses or spaces, but they are not  
required.  
You can also use the corresponding letters from a standard telephone  
keypad. For example, some company publishes its phone number as:  
1 (800) 555-HEAR  
When dialed on a telephone, the number turns out to be:  
1 (800) 555-4327  
You can type the number either way on the Superprint Pro80.  
You can use the following keys while typing or editing numbers:  
The  
and  
keys to move through the number without  
deleting.  
Back Space  
The  
key to erase characters.  
Clear  
The  
4. Press  
5. Press  
button to erase the entire number.  
. ** DIRECTORY ENTRY SAVED ** is displayed.  
to exit the Directory.  
Enter  
Esc  
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EDITING A NUMBER  
Program  
Directory  
1. Hold down the  
key and press  
.
You can print all of  
the Directory at  
once.  
TYPE NAME, OR UP/DOWN TO SEARCH is displayed.  
2. Type the name for the number you want to edit. If you do not  
remember what name is used for the number, you can use the  
keys to look through the list of numbers in the Directory.  
Program  
Hold down the  
key and press  
Greeting  
.
Enter  
3. Press  
. The number is displayed.  
Press  
to scroll  
down. The last five  
options allow you to  
print all the items of a  
particular type (see “The  
Printer Button” on page  
46).  
4. Use the following keys while editing numbers:  
The  
The  
5. Press  
and  
Back Space  
Enter  
keys to move through the number without deleting.  
key to erase characters.  
to save the number or press  
Esc  
to exit this menu.  
PRINTING A DIRECTORY ENTRY  
Dial  
1. Press  
. TYPE NAME OR NUMBER is displayed.  
2. Press  
to scroll through the list of numbers in the Directory.  
Printer  
3. When the desired entry is displayed, press  
. The name and  
number are printed.  
CLEARING A DIRECTORY ENTRY  
Program  
Directory  
1. Hold down  
and press  
. TYPE NAME, OR  
UP/DOWN TO SEARCH is displayed.  
2. Type the name for the number you want to clear. If you do not  
remember what name is used for the number, you can use the  
keys to look through the list of numbers in the Directory.  
Important!  
Are you sure you  
want to clear  
the Directory?  
Clear  
3. Press the  
button. CLEAR JOHN SMITH <YES> is  
displayed.  
Enter  
4. Press  
. ** CLEARED ** is displayed.  
Clearing the Directory  
will permanently delete  
ALL the telephone  
numbers that you have  
saved into the  
Esc  
5. Press  
to exit the menu without making any changes.  
CLEARING THE DIALING DIRECTORY  
Clear  
1. Press the  
button. CLEAR <CONVERSATION> is displayed.  
Directory. To be safe,  
print out the entire  
Directory first (see “The  
Printer Button” on page  
46).  
2. Press the  
key until CLEAR <DIRECTORY> is displayed.  
. CLEAR DIRECTORY <NO> is displayed.  
Enter  
3. Press  
Spacebar  
4. Press the  
5. Press  
to change the option to <YES>.  
Enter  
. ** DIRECTORY CLEARED ** is displayed.  
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CHAPTER  
7
USING AUTO-ANSWER  
HOW AUTO-ANSWER WORKS  
Auto-Answer does  
not record voice  
messages.  
You can turn on Auto-Answer when you are going to be away from your  
Superprint Pro80 and unable to answer calls. It will answer the call and  
record text messages for you. When the Superprint Pro80 answers calls, it  
sends both the Relay Voice Announcer message and the Auto-Answer  
memo.  
If a someone calls you  
by voice and reaches  
your Superprint Pro80  
while Auto-Answer is  
on, he or she will hear  
the Relay Voice  
The Relay Voice Announcer is a recording of a woman’s voice that says,  
“Please use text telephone or dial relay.” If you programmed in the Relay  
number, it also reads the telephone number for the local relay service. For  
more information, see “The Relay Voice Announcer” on page 20.  
Announcer message.  
This message explains  
that the caller should  
either use a TTY or call  
using a relay service.  
Auto-Answer sends a message that reads, “YOU HAVE REACHED AN  
ANSWERING MACHINE, PLEASE LEAVE A MESSAGE, GA.To  
change what is sent, see “Editing the Outgoing Message” on page 32.  
After the outgoing message has been sent, the caller can type a message  
for you to read. The Superprint Pro80 saves the message in memory, prints  
the message and adds 1 to the number of calls which is displayed. The  
Superprint Pro80 hangs up when nothing has been received for 45  
seconds.  
AUTO-ANSWER MEMORY  
The Superprint Pro80 will store approximately 100 short messages. The  
exact number of messages depends on the amount of space available in  
shared memory. If the memory does get full, “MESSAGE MEMORY  
FULL” is added to the last entry and the Superprint Pro80 stops saving  
messages. However, it continues to answer calls as long as the printer is  
on. The total number of calls is still counted and all messages are printed.  
If the printer is off and the memory is full, then the Superprint Pro80  
stops answering calls.  
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TURNING AUTO-ANSWER ON  
Can I answer a call  
even if Auto-  
Answer has already  
answered?  
Auto-Answer  
1. Press  
.
If a new message has been saved that has not been reviewed,  
AA ON 1 NEW MSG is displayed. If there aren’t any new  
messages, AA ON 0 NEW MSGS is displayed.  
Yes. If someone is call-  
ing you, interrupt the  
Auto-Answer function  
Esc  
2. Leave the Superprint Pro80 on to answer calls while you are away.  
3. If the Superprint Pro80 receives a call while you are away from home,  
AA ON 1 NEW MSG will be displayed when you return.  
by pressing  
.
Then, begin typing to  
answer the call.  
TURNING AUTO-ANSWER OFF  
Auto-Answer  
Press  
. **AUTO ANSWER OFF** is briefly displayed.  
On/Off  
You can also press  
to turn off the Superprint Pro80.  
REVIEWING MESSAGES  
1. When Auto-Answer is on, the AA ON message is displayed.  
Why does my  
display look  
different?  
If a new message has been left for you that has not been reviewed,  
AA ON 1 NEW MSG is displayed. If there aren’t any new  
messages, AA ON 0 NEW MSGS is displayed.  
If you have Caller ID  
on in addition to Auto-  
Answer, you will see  
more information on  
your display. The dis-  
play might look like  
this: AA ON 1 NEW  
CALL 0 NEW MSGS.  
For more information  
on Caller ID, please see  
Chapter 8.  
2. Press  
to begin reviewing your messages.  
The display will tell you how many messages are saved and how  
much memory is remaining. Then, each Auto-Answer message  
scrolls across the display. Each message begins with five dashes  
( - - - - - ) and the date and time that it was received.  
3. To pause at any time while reviewing messages, press the  
Spacebar  
Spacebar  
. Press the  
again to continue reviewing the messages.  
Esc  
4. To stop reading messages, press  
. CLEAR MESSAGES  
<NO> is displayed. Go to step 7.  
5. When finished, the Superprint Pro80 displays, <END OF MESSAGES>.  
Esc  
6. Press  
. CLEAR MESSAGES <NO> is displayed.  
Spacebar  
7. To clear messages, press  
to change the setting to <YES> and  
Enter  
press  
. ** MESSAGES CLEARED ** is displayed.  
Can I print all of  
the Auto-Answer  
Messages at once?  
EDITING THE OUTGOING MESSAGE  
Program  
Auto-Answer  
1. Hold down the  
key and press  
. AUTO  
ANSWER RINGS <2> is displayed.  
Program  
Hold down the  
key and press  
2. Press  
until CHANGE AA GREETING <NO> is displayed.  
Printer  
.
Spacebar  
3. Press the  
to change the option to <YES>. Then, press  
Press  
to scroll  
Enter  
. ANSWER> YOU HAVE REACHED AN ANS is displayed.  
down. The last five  
options allow you to  
4. Edit the message as needed.  
print all the items of a  
particular type (see “The  
Printer Button” on page  
46).  
You can use the  
key to delete parts of the message and the  
delete the whole message and start over.  
keys to move around in the message, the  
Back Space  
Clear  
button to  
Enter  
5. Press  
to save this message and exit this menu.  
** MEMO SAVED ** is displayed.  
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SETTING THE NUMBER OF RINGS  
What does Toll  
Saver do?  
Program  
Auto-Answer  
1. Hold down the  
key and press  
. AUTO  
ANSWER RINGS <2> is displayed.  
Toll Saver saves you the  
cost of a call when  
checking your Auto-  
Answer messages  
2. Type the number of desired rings or “T” for Toll Saver. You can also  
Spacebar  
press the  
. The number of rings (<2> through <9>) or  
<TS> is displayed.  
Enter  
3. Press  
to save this setting. ** AUTO ANSWER RINGS  
remotely. You can tell if  
you have any new mes-  
sages because Auto-  
Answer picks up the  
call after two rings. If  
you do not have new  
messages, Auto-Answer  
waits for five rings. So,  
you can hang up after  
three rings without  
being charged for the  
call.  
SAVED ** is displayed.  
TURNING OFF THE AUTO-ANSWER RELAY  
VOICE ANNOUNCER  
Program  
Auto-Answer  
1. Hold down the  
key and press  
. AUTO  
ANSWER RINGS <2> is displayed.  
2. Press  
until AUTO ANSWER VOICE < ON> is displayed.  
Spacebar  
3. Press the  
to change the option to <OFF>. Then, press  
Enter  
. ** AUTO ANSWER VOICE OFF ** is displayed.  
THE REMOTE MESSAGE RETRIEVAL OPTION  
Saving a Password  
Program  
Auto-Answer  
1. Hold down the  
key and press  
. AUTO  
Can I check  
messages when I  
am away from  
home?  
ANSWER RINGS <2> is displayed.  
2. Press  
until CHANGE AA PASSWORD < NO> is displayed.  
Spacebar  
3. Press the  
to change the option to <YES>. Then, press  
Enter  
Yes, remote message  
retrieval allows you to  
use another TTY when  
you are away from your  
Superprint Pro80 to  
check your Auto-  
. TYPE AA PASSWORD is displayed.  
4. Type your password. Your password can be up to 8 characters long  
and can include letters and numbers only. There is room for only one  
password.  
Enter  
5. Press  
to save this setting. ** AA PASSWORD SAVED **  
is displayed.  
Answer messages.  
In order to use this  
function you must first  
save a password in your  
Superprint Pro80. You  
will be able to read  
your messages from  
another TTY location  
only if a password has  
been saved.  
Reading Auto-Answer Messages Remotely  
Auto-Answer  
1. Before you leave, press  
to turn Auto-Answer on and  
make sure you have saved a password.  
2. Call your Superprint Pro80 from a different TTY.  
3. Wait for the Superprint Pro80 to answer the call and send the Auto-  
Answer message.  
4. Type a slash followed by your password like this:  
/MYPASS  
Enter  
5. Press  
. The Superprint Pro80 sends all of the Auto-Answer  
information. When all of the messages have been sent, <END OF  
MESSAGES> is briefly displayed followed by CLEAR  
MESSAGES Y/N.  
Y
6. Press  
to clear messages. MESSAGES CLEARED is displayed  
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and the Superprint Pro80 hangs up.  
N
Press  
to skip clearing messages. REPLAY MESSAGES Y/N? is  
displayed.  
Y
7. Press  
to replay messages. Go to step 5.  
N
Press  
to skip replaying messages. PLEASE HANG UP is  
displayed and the Superprint Pro80 hangs up.  
HERE IS A SAMPLE:  
John calls from another TTY and  
waits for his Auto-Answer message  
to finish  
He types his password.  
When John typed his password, it  
counted as another message.  
He decides not to clear his  
messages.  
He ends the call by deciding not to  
read his messages again.  
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CHAPTER  
8
USING CALLER ID  
ABOUT CALLER ID  
If you have subscribed to Caller ID service from your telephone company,  
you can view the information right on the Superprint Pro80 display. No  
additional hardware is required!  
Caller ID is  
available from your  
telephone company.  
The Superprint Pro80  
allows you to view  
Caller ID information  
only if you subscribe to  
the service through  
your telephone  
When you subscribe to Caller ID service, information about the people  
who call you is displayed while the Superprint Pro80 ring flasher flashes,  
before you answer a call. Then, this information is saved along with the  
date and time of the call so you can review it later. Up to 99 Caller ID  
entries are saved. When more calls are received, the oldest entries are  
erased to make room for the new ones.  
company.  
Caller ID information includes the phone number of the caller. Phone  
companies offer different options for Caller ID. Some Caller ID services  
provide the caller’s name. The Superprint Pro80 is compatible with both  
options. Because different Caller ID services are available, check with your  
telephone company if you have questions about what is included with  
your service.  
TURNING ON CALLER ID  
Once you have subscribed to Caller ID service, turn on Caller ID to begin  
displaying and saving Caller ID information.  
Why does my  
display look  
different?  
If you have Auto-  
Answer on in addition  
to Caller ID, you will  
see more information  
on your display. The  
display might look like  
this: AA ON 1 NEW  
Program  
1. Hold down the  
key and  
CALLER ID  
<OFF>  
Caller ID  
press the  
button.  
CALLER ID <OFF> is  
Caller ID  
displayed.  
2. Press the  
Press  
Spacebar  
to change the  
Program  
option to <ON>. Then, press  
CALL 0 NEW MSGS  
.
Enter  
. ** CALLER ID IS  
Hold  
down  
For more information  
on Auto-Answer, please  
see Chapter 7.  
ON ** is displayed.  
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VIEWING CALLER ID INFORMATION  
When Receiving Calls  
Press the Caller ID  
button when Auto-  
Answer is also on.  
1. The Ring Flasher flashes slowly  
... LINE IS RINGING ...  
when the Superprint Pro80  
receives a call. LINE IS  
If you have Auto-  
Answer on in addition  
to Caller ID, you will  
RINGING is displayed one time.  
Caller ID  
need to press  
before reviewing Caller  
ID entries.  
For more information  
on Auto-Answer, please  
see Chapter 7.  
2. While the line is ringing, the  
Caller ID information is  
ULTRATEC INC 2385400  
2385400 11/03 9:30AM  
1 NEW CALL  
displayed. If you choose to  
answer the call, you may do so.  
If your Caller ID service includes  
both name and number, both are  
displayed. If your service  
includes number only, the  
number is displayed along with  
the date and time of the call.  
3. The Caller ID information is  
displayed for eight seconds after  
the line stops ringing. If you do  
not pick up the call, 1 NEW  
CALL is displayed.  
Reviewing Caller ID Entries  
1. Make sure Caller ID is on. X NEW CALLS should be displayed.  
You can still review previous Caller ID entries even if 0 NEW  
CALLS is displayed.  
2. Press  
to begin reviewing Caller ID entries.  
The Caller ID information from  
1 ULTRATEC INC 2385400  
the most recent call is displayed.  
Each call is numbered on the left  
side of the display.  
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If your Caller ID service includes  
both name and number, both are  
displayed. If your service  
includes number only, the  
number is displayed along with  
the date and time of the call.  
1 2385400  
11/03 9:30AM  
You can print all of  
the Caller ID  
entries in memory.  
Progra  
Hold down the  
Printer  
key and press  
.
Press  
to scroll  
3. With name and number service,  
you can view the date and time  
on a second display. Press the  
down. The last five  
options allow you to  
print all the items of a  
particular type (see “The  
Printer Button” on  
page 46).  
1
11/03 9:30AM  
Spacebar  
to view the date and  
time of the call. Press the  
Spacebar  
again to view the name  
and number.  
4. Continue to press  
to scroll  
backwards through the Caller ID  
entries. To view an entry that is  
more recent, press  
.
5. To print a Caller ID entry, press  
PRINTING IN PROGRESS ...  
Printer  
Printer  
.
6. To clear a Caller ID entry, press  
CLEAR 238-5400  
<NO>  
Clear  
the  
button. CLEAR 238-  
Clear  
5400 <NO> is displayed.  
Spacebar  
7. Press the  
to change the  
** CLEARED **  
option to <YES>. Then, press  
Enter  
. **CLEARED** is  
Enter  
displayed.  
Press  
2nd.  
Press  
1st...  
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Caller ID Displays  
The Display  
shows this...  
This is the  
meaning...  
TTY ON  
Caller ID is not on. To turn it on,  
Program  
hold down the  
key and  
button.  
Caller ID  
press the  
... LINE IS RINGING ...  
Incoming call. If Caller ID is on,  
this is displayed only for the  
first rings.  
CALLER NAME 6085551234 Caller ID display for name and  
number service. This is the  
caller’s name followed by the  
caller’s phone number.  
Displayed while line is ringing.  
6085551234 11/03 9:30AM Caller ID display for number only  
service. This is the caller’s phone  
number followed by the date and  
time of the call. Displayed while  
line is ringing.  
NUMBER UNAVAILABLE  
The telephone company does not  
have Caller ID information for this  
caller.  
NUMBER BLOCKED  
2 NEW CALLS  
The caller has used Caller ID  
blocking when placing this call.  
There are two Caller ID entries  
that have not been reviewed.  
1 ULTRATEC INC 2385400 The number of the call and the  
name and number of caller. This  
the first of two possible displays  
when reviewing Caller ID entries  
with both name and number. The  
second shows the date and time.  
1 2385400  
11/03 9:30AM The number of the call, the phone  
number of the caller, and the date  
and time the call was received.  
This display is seen when  
reviewing Caller ID entries with  
number only.  
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CHAPTER  
USING VOICE CARRY  
OVER (VCO)  
9
WHAT IS REQUIRED?  
What is VCO?  
You will need:  
VCO stands for “Voice  
Carry Over.” Ultratec  
developed this technol-  
ogy to allow you to use  
your own voice during  
a conversation. You  
speak using a telephone  
and read responses  
Superprint Pro80 connected to a telephone (see “Connecting Power &  
Phone Line” on page 7).  
The person you are calling (or who calls you) will need one  
of the following:  
A telephone if the call is placed through a Telecommunications  
Relay Service (TRS).  
Other TTY and a telephone both directly connected to the same  
phone line.  
using your Superprint  
Pro80.  
Other TTY with acoustic cups and a telephone.  
VCO calls can be made  
directly between two  
TTY users or placed  
through your Relay  
service.  
U S I N G V O I C E C A R R Y O V E R ( V C O ) 3 9  
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HOW TO PLACE A VCO CALL  
Using theTelecommunications Relay Service (TRS)  
If the following is true, use these instructions.  
The person I am calling does not have a TTY.  
Relay  
1. Press  
to dial the TRS number (to program this button, see  
Programming the Relay Phone Number” on page 24).  
2. Wait for the Communication Assistant (CA) to answer. Then, type  
the message, “VCO PLS GA” on the keyboard.  
3. Pick up the telephone handset.  
4. When you see the message VCO ON on the Superprint Pro80  
display, tell the CA by voice the number you want to call. The CA  
dials the number of the person you are calling.  
5. When the person answers, the CA types the person’s greeting so that  
you can read it on your Superprint Pro80.  
6. When you see “GA,” you can begin speaking directly into the  
telephone handset and read the replies that the CA types.  
Calling Directly  
If the following is true, use these instructions.  
The person I am calling is a hearing person who has a  
phone/TTY combination.  
1. Dial the phone number of the person you are calling on the  
Superprint Pro80.  
2. Wait for the person to answer and look at your Signal light and  
display to determine if he or she is speaking or using a TTY.  
3. If the person is speaking, pick up the telephone handset and speak  
into it to tell him or her that you would like to use VCO.  
If the person is typing on a TTY, type on your Superprint Pro80 that  
you would like to use VCO.  
4. When the other person is ready to use VCO, you can begin your  
conversation by speaking into the phone and reading what the other  
person types on your Superprint Pro80 display.  
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VCO INFORMATION  
This section contains answers to frequently asked questions about VCO.  
How does the Telecommunications Relay Service (TRS) relay  
my VCO call?  
Every state in the U.S. has a TRS which links TTY users with those who  
do not have TTYs. With the TRS, VCO calls are made with the help of an  
operator called a Communications Assistant (CA). You can speak directly  
to the person you are calling. That person speaks his or her reply which  
the CA types for you to read on your TTY. This service is available 24  
hours, 7 days a week.  
By law, all relay calls are kept strictly confidential. You may find your  
state’s toll-free TRS number in the front of your local telephone book.  
Does VCO automatically translate between voice and text?  
No. VCO requires the use of a TTY or TRS. During a VCO call through  
the TRS, the CA types the other person’s spoken words and you can read  
what is said on your display. During a direct VCO call, the other person  
types the message on a TTY.  
Is there an additional charge for using VCO and TRS?  
No. VCO does not cost anything! The TRS service is provided toll-free.  
Local calls are free. Long distance calls incur the same charges as standard  
voice conversations of the same duration, distance and time of day. Some  
TRS providers also offer reduced rates for long distance.  
Where can I learn more about VCO?  
Contact your state’s TRS and ask them about the specific VCO options  
available to you, such as 2-line VCO and user profiles. Your state’s TRS  
number can be found in the front of your local telephone directory.  
What is HCO?  
Hearing Carry Over (HCO) is similar to VCO, in that it combines voice  
telephone calling with TTY calling. The difference is that instead of  
speaking for yourself and reading the reply, HCO lets you hear for yourself  
and then type the reply.  
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CHAPTER  
PERSONALIZING GENERAL  
OPTIONS  
10  
THE OPTIONS BUTTON  
Code  
There are several  
features  
programmed by the  
Options button.  
TTYs communicate with each other using a “language” which is called a  
“code.” The Superprint Pro80 uses three different communication codes:  
Turbo Code, Baudot and ASCII (optional). Please see Chapter 11, “Using  
Codes” for more information.  
Option  
The  
button lets  
Options  
1. Press  
. CODE < AUTOMATIC> is displayed. This is the  
you customize certain  
features of the  
Superprint Pro80 to  
your preferences. There  
are several features list-  
ed in this menu.  
Directions for cus-  
tomizing them are  
given in this chapter.  
default setting which allows the Superprint Pro80 to automatically  
determine the best code to use for each call. With this setting, the  
Superprint Pro80 detects which codes the other TTY uses and selects  
the most appropriate one.  
Spacebar  
2. Press the  
to change the setting to the code you prefer.  
Enter  
Esc  
3. Press  
to save this setting or press  
to exit the Options  
menu without making any changes.  
Depending on the code that you select, other options may become  
available. For more information on these settings, see Chapter 11.  
Set the Clock  
Options  
1. Press  
. CODE < AUTOMATIC> is displayed.  
2. Press  
until SET THE CLOCK <NO > is displayed.  
Spacebar  
Enter  
3. Press the  
to change the option to <YES>. Then, press  
. The date and time are displayed with the first number flashing.  
4. Type each number, it will automatically advance to the next number.  
Enter  
Esc  
5. Press  
when the date and time are correct, or press  
to  
exit the Options menu without making any changes.  
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Turbo Code®  
Leave Auto ID on  
all the time.  
For this option, it is recommended that you leave the setting as TURBO  
CODE < ON>. This allows the Superprint Pro80 to use Turbo Code when  
it connects to another TTY that has this capability. Remember that when  
the Code option is set to CODE <AUTOMATIC>, the Superprint Pro80  
will automatically select the best code to use for each call. For more  
information on Turbo Code, please see Chapter 11.  
If you choose to turn  
Auto ID off, the  
Superprint Pro80 will  
not automatically alert  
people that you are  
using a TTY.  
If you do choose to turn off Turbo Code follow these steps:  
Without Auto ID, you  
will need to type in  
order to send TTY  
tones or use the Voice  
Announcer to alert  
other people to your  
TTY call.  
Options  
1. Press  
2. Press  
. CODE < AUTOMATIC> is displayed.  
to scroll through the options until TURBO CODE < ON>  
is displayed.  
Spacebar  
3. Press the  
to change the option to <OFF>.  
Enter  
4. Press  
menu, or press  
changes.  
to save this setting and move to the next option in the  
Esc  
to exit the Options menu without making any  
E-Turbo™  
Enhanced Turbo Code (or E-Turbo) technology enables your TTY and your  
relay service to work together, streamlining your relay calls. Relays that offer  
E–Turbo provide calls that are more “functionally equivalent” to traditional  
voice calls than ever before. With E-Turbo, many of the details of a relay call are  
automatically handled for you:  
You dial the phone number of the person you are calling. Your  
Superprint Pro80 automatically connects to your TRS.  
Your interaction with the CA is reduced.  
Your preferences are automatically sent to the TRS such as your  
preference for a male or famale CA.  
To turn E-Turbo on:  
Options  
1. Press  
. CODE < AUTOMATIC> is displayed.  
2. Press  
until E-TURBO is displayed.  
Spacebar  
3. Press the  
to select <ON>.  
Enter  
4. Press  
. **E-TURBO ON** is displayed briefly.  
Esc  
5. Press  
to exit the Options menu.  
You will also need to program the access telephone number for your  
E-Turbo compatible TRS. Please see page 22 for more information about  
setting up and using E-Turbo.  
Auto ID™  
The Auto ID feature alerts a hearing person that you are calling from a  
TTY. It automatically sends a series of audible tones over the telephone  
line every few seconds. This helps people like 911 operators quickly  
recognize a TTY call.  
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The tones are sent if someone picks up your call but no one begins typing.  
SENDING AUTO ID is displayed each time the tones are sent. Tones are  
also sent if no one types for a few minutes during a conversation. Auto ID  
turns off whenever you start typing.  
NOTE: If the message, SENDING AUTO ID appears on your display,  
you may still do any of the Superprint Pro80’s functions.  
It is recommended that you leave Auto ID on all the time so it will always  
be available in the event of an emergency. To turn off the Auto ID feature:  
Options  
1. Press  
. CODE < AUTOMATIC> is displayed.  
2. Press  
to scroll through the options until AUTO ID < ON> is  
displayed.  
Spacebar  
3. Press the  
to change the setting to <OFF>.  
Enter  
4. Press  
to save this setting and move to the next option in the  
Esc  
menu, or press  
to exit the Options menu without making any  
changes.  
Dial Using  
The Superprint Pro80 is set for touchtone dialing, which is correct for  
almost all telephone lines. With the Dial option, you can change the  
setting to pulse dialing if needed.  
Options  
1. Press  
. CODE < AUTOMATIC> is displayed.  
2. Press  
to scroll through the options in the Setup menu until DIAL  
USING < TONE> is displayed.  
Spacebar  
3. To change the setting to <PULSE>, press the  
.
Enter  
4. Press  
to save this setting and move to the next option in the  
Esc  
menu, or press  
changes.  
to exit the Options menu without making any  
Dialing Prefix  
A dialing prefix can be handy if you frequently have to type a series of  
numbers before dialing a phone number. This is common in office settings  
where a code such as “9” is required to obtain an “outside line.” When a  
Dialing Prefix is saved, the Superprint Pro80 will always dial the prefix  
before dialing a number from the Dialing Directory. The Dialing Prefix is  
not used when dialing from the keyboard.  
Options  
1. Press  
. CODE < AUTOMATIC> is displayed.  
2. Press  
to scroll through the options until EDIT DIALING  
PREFIX <NO> is displayed.  
Spacebar  
3. Press the  
4. Press  
to change the setting to <YES>.  
. DIALING PREFIX is displayed.  
Enter  
5. Type the prefix. There is room for up to 29 characters.  
Enter  
6. Press  
to save this setting and move to the next option in the menu,  
Esc  
or press  
to exit the Options menu without making any changes.  
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Interrupt  
What items are  
programmed by the  
Printer button?  
If you turn Interrupt off, you will not receive Interrupt request messages.  
Interrupt  
Your  
key will still send the interrupt message while someone else  
is typing.  
All of the settings that  
affect how your print-  
outs look are pro-  
Options  
1. Press  
. CODE < AUTOMATIC> is displayed.  
to scroll through the options until INTERRUPT <ON> is  
2. Press  
displayed.  
grammed with the  
Printer  
button. You  
Spacebar  
3. Press the  
to change the setting to <OFF>.  
have choices about the  
size of the font and the  
way conversations are  
printed.  
Enter  
4. Press  
to save this setting and move to the next option in the  
Esc  
menu, or press  
to exit the Options menu without making any  
changes.  
With this button, you  
can also choose to print  
all the items of a partic-  
ular type such as all the  
Auto-Answer messages  
currently in memory.  
THE PRINTER BUTTON  
Print Font  
Usually, the Superprint Pro80 prints everything in bold letters. With the  
Print Font option you can choose between normal, wide or bold letters.  
Program  
Printer  
1. Hold down the  
key and press  
. PRINT FONT  
<BOLD> is displayed.  
Spacebar  
2. Press the  
to change the setting.  
Enter  
3. Press  
menu, or press  
any changes.  
to save this setting and move to the next option in the  
Esc  
to exit the Print Setup menu without making  
Print Case  
Usually, what you type is printed in all lower case letters and what is  
typed by the person on the other end of the line is printed in upper case  
letters. With the Print Case option you can choose to have all printing  
appear in upper case.  
Program  
Printer  
1. Hold down the  
<BOLD> is displayed.  
key and press  
. PRINT FONT  
2. Press  
to scroll through the options until PRINTER CASE  
<UPPER/LOWER> is displayed.  
Spacebar  
3. Press the  
to change the setting to <ALL UPPER>.  
Enter  
4. Press  
menu, or press  
any changes.  
to save this setting and move to the next option in the  
Esc  
to exit the Print Setup menu without making  
Print all Auto-Answer Messages  
Program  
Printer  
1. Hold down the  
<BOLD> is displayed.  
2. Press to scroll through the options until PRINT ALL AA  
MESSAGES <NO> is displayed.  
key and press  
. PRINT FONT  
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Spacebar  
3. Press the  
to change the option to <YES>. Then, press  
Enter  
. A list of every Auto-Answer message and the time it was  
received is printed.  
Esc  
4. Press  
to stop printing, if needed.  
Print all Caller ID Entries  
Program  
Printer  
1. Hold down the  
key and press  
. PRINT FONT  
<BOLD> is displayed.  
2. Press  
to scroll through the options until PRINT CALLER-ID  
MESSAGES <NO> is displayed.  
Spacebar  
3. Press the  
to change the option to <YES>. Then, press  
Enter  
. A list of every Caller ID entry is printed.  
Esc  
4. Press  
to stop printing, if needed.  
Print Dialing Directory  
Program  
Printer  
1. Hold down the  
key and press  
. PRINT FONT  
<BOLD> is displayed.  
2. Press  
to scroll through the options until PRINT DIALING  
DIRECTORY <NO> is displayed.  
Spacebar  
3. Press the  
to change the option to <YES>. Then, press  
Enter  
. A list of all the names and numbers in the Directory is  
printed.  
Esc  
4. Press  
to stop printing, if needed.  
Print all Conversations  
Program  
Printer  
1. Hold down the  
key and press  
. PRINT FONT  
<BOLD> is displayed.  
2. Press  
to scroll through the options until PRINT ALL  
CONVERSATIONS <NO> is displayed.  
Spacebar  
3. Press the  
to change the option to <YES>. Then, press  
Enter  
. All the conversations in memory are printed.  
Esc  
4. Press  
to stop printing, if needed.  
Print all Memos  
Program  
Printer  
1. Hold down the  
<BOLD> is displayed.  
key and press  
. PRINT FONT  
2. Press  
to scroll through the options until PRINT ALL MEMOS  
<NO> is displayed.  
Spacebar  
3. Press the  
to change the option to <YES>. Then, press  
Enter  
. A list of every Memo name and the contents is printed.  
Esc  
4. Press  
to stop printing, if needed.  
P E R S O N A L I Z I N G G E N E R A L O P T I O N S 4 7  
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STICKY KEYS  
There are some characters and functions that require you to hold down one  
key while pressing another button or key. For example, in order to type  
Shift  
the “$” symbol, you need to hold down the  
key while pressing the  
4
key. Other examples are the Special Function buttons. In order to  
program some of the Special Function buttons, you need to hold down the  
Program  
key then press the desired Special Function button.  
If you wish to use just one hand to type symbols or to use the Special  
Function buttons, you can turn on “Sticky Keys” mode. When Sticky  
Keys mode is on, you can type special symbols like the question mark by  
Shift  
pressing  
and then pressing the desired key. In this mode you can  
Program  
program the Special Functions by pressing  
desired Special Function button.  
and then pressing the  
Shift  
To turn on Sticky Keys mode, press the  
KEYS ON ** is briefly displayed.  
key 5 times. ** STICKY  
Shift  
Program  
Shift  
You can also lock down the  
or  
key by pressing the  
key twice while Sticky Keys mode is on. Now every key or button press is  
Shift  
affected by the locked down key. To unlock the key, press the  
again.  
key  
Shift  
To turn off Sticky Keys mode, press the  
key 5 times again.  
** STICKY KEYS OFF ** is briefly displayed.  
On/Off  
Sticky Keys mode stays on even if you press the  
button.  
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CHAPTER  
11  
USING CODES  
COMMUNICATION CODES  
TTYs communicate with each other using a kind of “language” which is  
called a “communication protocol” or “code.” The Superprint Pro80 uses  
three different communication codes: Turbo Code®, Baudot and ASCII  
(optional).  
The Superprint Pro80 automatically decides which code to use while  
communicating with other TTYs. It can tell what codes the other TTY  
uses and selects the most appropriate code.  
For various reasons, you can set the Superprint Pro80 to use only the code  
that you tell it to.  
TURBO CODE  
AboutTurbo Code  
When your Superprint Pro80 connects to another TTY that uses Turbo  
Code, your conversation occurs as fast as you type. This means that your  
conversation happens in “real time” without annoying delays. Plus, Turbo  
Code allows you to interrupt the other person.  
S.O NICE TO HERE FROM YOU  
The Turbo Code Dot  
You can tell when the TTY has connected using Turbo Code because a  
small dot, like a period, is displayed on the left side of the display.  
Turbo Code also allows you to use the special “shift” characters on the top  
row of your TTY (example: @ # % ^ & * _ < >). If your call is  
connected in Baudot, these characters cannot be received or printed at the  
other end of the line. This is yet another example of why Turbo Code is  
better for TTY communication than Baudot—especially in the day of  
sharing your email address.  
If you need to turn off Turbo Code, see “Turbo Code” on page 44.  
U S I N G C O D E S 4 9  
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SelectingTurbo Lock  
To make sure that you are using Turbo Code with a call, select Turbo  
Lock:  
Options  
1. Press  
. CODE < AUTOMATIC> is displayed.  
Spacebar  
2. Press the  
to change the option to <TURBO LOCK>. Then,  
Enter  
press  
. TURBO LOCK <OFF> is displayed.  
Spacebar  
3. Press the  
to change the option to <ON>. Then, press  
Enter  
. ** TURBO LOCK ON ** is displayed.  
Esc  
4. Press  
to exit the Options menu.  
BAUDOT CODE  
Options  
1. Press  
. CODE < AUTOMATIC> is displayed.  
Spacebar  
2. Press the  
3. Press  
to change the setting to <BAUDOT>.  
. ** BAUDOT CODE ON ** is displayed briefly. Then,  
the Baudot baud rate option is displayed.  
Enter  
Spacebar  
Enter  
4. Press the  
to select either <45> or <50>. Then, press  
to save it.  
Select <45> to use only 45.5 baud Baudot. Most Baudot TTYs use  
this setting.  
Select <50> to use only 50 baud Baudot. TTYs purchased in  
Australia, New Zealand or South Africa use 50 baud.  
Esc  
5. Press  
to exit this menu.  
ASCII (OPTIONAL)  
About ASCII  
ASCII stands for American Standard Code for Information Interchange.  
Some TTYs and all computers in the United States and Canada use ASCII.  
If your Superprint Pro80 has ASCII, you may need to change some  
options.  
Changing ASCII Options  
Options  
1. Press  
. CODE < AUTOMATIC> is displayed.  
Spacebar  
2. Press the  
to change the setting to <ASCII>.  
Enter  
3. Press  
. ** ASCII CODE ON ** is displayed briefly. Then, the  
first of the ASCII options is displayed.  
4. Press  
to scroll through the options. These described in the next  
section, “ASCII Options.”  
Spacebar  
5. For each option, you can press the  
to change the setting.  
Enter  
Then, press  
to save it. The next option will be displayed.  
Esc  
6. Press  
to exit the ASCII Options at any time.  
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ASCII Options  
ASCII (ORIGINATE/ANSWER)  
Determines which machine is calling and which one is answering. This  
usually happens automatically. However, if you are manually setting up  
ASCII, select ORIGINATE if you are going to be the person placing the  
call and select ANSWER if you are going to be receiving ASCII calls.  
The default is ORIGINATE.  
Baud Rate (110/300)  
Determines how fast the signals travel through the phone lines. You can  
choose 110 or 300 baud, but 110 is rarely used. The default baud rate is  
300.  
Duplex (HALF/FULL)  
Controls how characters are displayed. If you get double characters  
(lliikkee tthhiiss) or none at all, change the option between half duplex  
and full duplex. The default is half duplex.  
Parity (8N1/7E1)  
Controls error-checking. You can choose 8N1 or 7E1. The first number is  
data bits. The middle letter means: “N” for No parity or “E” for Even  
parity. The last number is stop bits. The default is 8N1 parity.  
Return Sequence (CR/CR + LF)  
Determines what the Superprint Pro80 sends when you press the key. You  
can choose CR or CR + LF. CR stands for “carriage return” and CR + LF  
stands for “carriage return plus line feed.” A carriage return goes to the  
beginning of the current line. A carriage return plus a line feed goes to  
the beginning of the next line. The default is CR + LF.  
To connect your Superprint Pro80 to a computer, the other person should  
have the computer set to use 300 baud, half duplex, 8N1 parity and CR.  
ASCII Seek Time (3)  
Sets the length of time during which the Superprint Pro80 sends out an  
ASCII seek tone. The normal TTY seek time is 3 seconds. You may need  
more time if you often connect to computers. Six seconds is recommended.  
Selecting 0 turns off ASCII code and your Superprint Pro80 will  
not try to use it even if the other TTY is using ASCII.  
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Troubleshooting ASCII Calls  
If you do not receive a clear message during an ASCII call, try:  
Changing the parity setting to correct garbled strings of text.  
Changing the duplex setting to correct no characters or double  
characters appearing when you type.  
Changing the baud rate (110 or 300).  
Changing the ASCII (ORIGINATE/ANSWER) setting.  
If the code option is set to automatic and your Superprint Pro80 loses the  
ASCII connection, NO ASCII CONNECTION is displayed and Baudot is  
used.  
If the code option is set to ASCII and your Superprint Pro80 loses the  
ASCII connection, it waits until the other person changes to ASCII or  
until you change the code option setting to automatic or Baudot.  
If you are unable to make an ASCII connection, check to make sure your  
ASCII seek time is set to at least 3. You can also try increasing the seek  
time.  
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CHAPTER  
12  
CARE & REPAIR  
Ordinary care of your Superprint Pro80 includes replacing the printer  
paper and replacing the batteries. If you have any other problems, you  
may be able to solve them by reading the Troubleshooting section of this  
manual.  
CAUTION:  
Adjust only those con-  
trols that are covered by  
the operating instruc-  
tions. Improper adjust-  
ment of other controls  
may damage the  
Besides the printer paper and batteries, the Superprint Pro80 has no other  
user-serviceable parts. Any repair work should be done by a qualified  
service person. If you try to repair the TTY yourself, you may damage the  
Superprint Pro80 and you will void your warranty.  
Superprint Pro80.  
To clean: Unplug the  
BATTERY CARE  
The Superprint Pro80 will run on batteries for short periods of time such  
as if the power fails or if the power adapter is unplugged. Fully-charged,  
the six, AA rechargeable NiCad batteries will provide approximately 15  
minutes of normal use.  
Superprint Pro80 from  
the wall outlet. Use a  
damp cloth. Do not use  
liquid or aerosol clean-  
ers.  
Never attempt to  
open, disassemble or  
service the Superprint  
Pro80. All repairs should  
be performed by an  
When the Power light blinks, you have about 5 minutes of battery power  
left. The batteries will last longer if you turn off the printer when you use  
battery power.  
authorized service center.  
Opening or removing  
covers exposes you to the  
risk of dangerous volt-  
ages and other hazards.  
If reassembled incorrect-  
ly, the Superprint Pro80  
can become an electrical  
shock hazard.  
Checking the Batteries  
Over time, with normal use, the batteries lose their ability to hold a full  
charge. To be sure that the batteries are fully charged, check them once a  
month.  
1. Unplug the AC adapter.  
2. Turn on the Superprint Pro80 for 15 minutes (you can still use it for  
calls during this time).  
Avoid using a tele-  
3. If the Power light still glows steadily after 15 minutes, then the  
batteries are fine. If the Power light begins to blink during this  
time, it is time to “exercise” the batteries (see the next section).  
phone (other than a  
cordless type) during an  
electrical storm. There is  
a remote risk of electric  
shock from lightning.  
Do not use the tele-  
phone to report a gas  
leak in the vicinity of  
the leak.  
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Exercising the Batteries  
CAUTION!  
1. Unplug the Superprint Pro80 and turn it on.  
2. Leave the Superprint Pro80 this way until the Power light flashes.  
Use only the type  
and size battery speci-  
fied in the instructions  
for your unit. NEVER  
USE NiMH OR  
ALKALINE  
RECHARGEABLE  
BATTERIES.  
Do not dispose of the  
batteries in a fire. Cells  
may explode. Check  
local codes for possible  
special disposal instruc-  
tions.  
Do not open or muti-  
late the batteries.  
Battery electrolyte is  
corrosive and may cause  
damage to the eyes or  
skin. It may be toxic if  
swallowed.  
3. Turn the power off and plug the Superprint Pro80 back in for at least  
24 hours.  
4. Unplug the Superprint Pro80 and turn it on.  
5. Leave the Superprint Pro80 this way for 15 minutes.  
6. Repeat steps 1 through 5 until the Power light does not blink after  
15 minutes of being on without the power adapter plugged in.  
7. Plug in the Superprint Pro80. It is now ready for use.  
Replacing the batteries  
Replace the batteries every two or three years, or when they run down in  
less than 15 minutes and exercising them does not help.  
Use only AA, NiCad rechargeable batteries. NiMH and alkaline  
rechargeable batteries will damage the Superprint Pro80 if it is plugged  
in. These batteries require their own recharger.  
If you unplug the Superprint Pro80 and remove the batteries for more  
than 12 hours, all memory will be erased. The Greeting, Auto-Answer  
message and other personalized settings will go to the factory default  
values.  
Exercise care in han-  
dling batteries in order  
not to short them with  
conducting materials  
such as rings, bracelets,  
and keys. The battery  
or conductor may over-  
heat and cause burns.  
Remove the cover: Slide  
cover in the direction of  
the arrow.Then, lift it off.  
Put the battery  
cover back on.  
Take out the old batteries  
and put in new ones. Be  
sure that the + and - ends  
match the symbols on the  
bottom of the TTY.  
Release the cover: Press the  
release tab with the point of  
a pen through the small hole.  
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CLEARING ALL MEMORY  
You can clear all conversations, memos, Directory entries, and Auto-  
Answer messages at one time. Follow these steps to clear all memories:  
Important!  
Are you sure you  
want to clear the  
memory?  
Clear  
1. Press  
. CLEAR <CONVERSATION> is displayed.  
Spacebar  
2.  
3.  
4.  
5.  
Press  
to change the option to <ALL>.  
Cleared memory cannot  
be retrieved. You may  
want to print out the  
Directory or other saved  
items first (see “The  
Printer Button” on page  
46).  
Enter  
Press  
Press  
Press  
. CLEAR ALL <NO> is displayed.  
Spacebar  
to change the option to <YES>.  
Enter  
. ** ALL MEMORY CLEARED ** is displayed.  
RESETTING THE SUPERPRINT PRO80  
Resetting the Superprint Pro80 returns all options to their original  
settings. It also clears all Conversations, Auto-Answer messages, Memos  
and Directory entries.  
Follow these steps to reset the Superprint Pro80:  
Shift  
Shift  
Ctrl  
1. Press the left  
key, the right  
key, and the  
key  
Important!  
Shift  
Shift  
Ctrl  
(
+
+
) all at the same time. You will see a version  
Are you sure you  
want to reset your  
Superprint Pro80?  
number and RESET Y/N? on the display.  
2. Press to reset. ** RESET ** is displayed briefly.  
Y
N
Press if you change your mind and decide not to reset the  
Resetting the  
Superprint Pro80.  
Superprint Pro80  
deletes all your person-  
alized settings and  
everything stored in  
memory. There is no  
way to get the contents  
back after you reset.  
You may wish to print  
out the Directory or  
other saved items first.  
CLEANING  
To clean:  
1. Unplug the Superprint Pro80 from the wall outlet.  
2. Use a damp cloth. Do not use liquid or aerosol cleaners.  
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REPAIR  
WARNING:  
If your Superprint Pro80 is not working, we may be able to help you solve  
the problem over the telephone. Call Ultratec at the number on the inside  
front cover.  
Unplug the Superprint  
Pro80 from the wall  
outlet and refer servic-  
ing to qualified service  
personnel under the fol-  
lowing conditions:  
Follow these steps if you need to send the Superprint Pro80 to our repair  
center:  
1. Pack it in the original shipping carton or a similar sturdy box.  
2. Include a note that describes the problem. The note will help our  
When the power sup-  
ply cord or plug is  
technicians find the problem.  
damaged or frayed.  
If liquid has been  
spilled into the TTY.  
3. Insure the Superprint Pro80 for shipment. Ultratec or an authorized  
Ultratec repair center is not responsible for damage during shipping  
to the center.  
If the TTY has been  
exposed to rain or  
water.  
If the TTY does not  
operate normally when  
the operating instruc-  
tions are followed.  
If the TTY has been  
dropped and/or dam-  
aged.  
If the TTY exhibits a  
distinct change in  
performance.  
4. Send the Superprint Pro80 to the Ultratec National Service Center  
at:  
Ultratec National Service Center  
5901 Research Park Blvd.  
Madison, WI 53719  
(608) 238-5400 (V/TTY)  
TROUBLESHOOTING  
Dialing Problems  
Dialing does not work.  
Make sure you have the right tone or pulse setting for your telephone  
system (see “Dial Using” on page 45).  
The display says ** NO DIRECT CONNECT **.  
The Superprint Pro80 is not properly connected to the telephone line or  
the line may be in use. Be sure the cord is firmly plugged into the  
Superprint Pro80 and the telephone wall jack. You can also try using a  
different telephone cord or wall jack.  
Display/Connection Problems  
The display shows all numbers, symbols, or unreadable  
characters instead of words.  
Spacebar  
Press the  
. If that does not help and you have a Turbo Code  
connection, try changing from Turbo Code to Baudot code. Hold down  
Ctrl  
Shift  
B
the  
and  
keys and press the  
key to change to Baudot code.  
If the symbols are scrolling across the display very fast, hang up the call  
and try again. This could be a bad connection.  
Some characters are not being sent.  
Because Baudot code does not support special characters, it does not  
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recognize some of the “shift” characters on the top row of a TTY  
(example: @ # $ % ^ & * _ < >). To type these characters (such as in an  
email address) make sure your call is connected in Turbo Code (see “About  
Turbo Code” on page 49).  
Printer Problems  
The printer does not work.  
Printer  
Be sure the printer is on by pressing  
. If it is, try resetting the  
printer by turning the Superprint Pro80 off and on again.  
The printer works, but it prints too lightly or not at all.  
Make sure you have high-grade thermal printer paper and it is correctly  
installed. (See “Installing Printer Paper” on page 9).  
The printer only prints the bottom half of characters.  
The print head should be replaced. Contact your dealer or Ultratec.  
On battery power, the printer prints too slowly or lightly.  
The batteries are low. Connect the AC adapter for 24 hours to recharge the  
batteries. The Superprint Pro80 is not designed for continued use on  
battery power.  
The printer prints over the same line so the print is not  
readable.  
The paper may be sticking. Make sure the roll of paper on the paper  
holder is pulled out away from the Superprint Pro80 as far as it can go.  
The paper holder should snap into place when it is fully extended. Also,  
make sure that no cords or other item is touching the paper.  
Power Problems  
The batteries run down too soon.  
You may not be regularly using your Superprint Pro80 on battery power,  
or the batteries are old (see “Battery Care” on page 53).  
The Superprint Pro80 does not turn on when you press the  
On/Off switch, or the Power light blinks even when the AC  
adapter is plugged in.  
Be sure the electrical outlet is working. Be sure you are using the correct  
AC adapter—it should be a 10VDC, 1500 mA adapter. If you still have a  
problem, contact your dealer or Ultratec.  
The Superprint Pro80 works fine in the evening, but does  
not work during the day.  
You may have plugged the AC adapter into a switch-controlled outlet. Try a dif-  
ferent outlet that you are sure is not controlled by a switch.  
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CHAPTER  
13  
SPECIFICATIONS  
Physical Dimensions  
Memory  
Size - 12.25" x 9.25" x 2.5"  
32K total  
Weight - 3.5 lbs. with batteries  
Memory edit functions: insert, clear  
Memo/Directory Memory:  
9,500 characters  
Stores and sends over 100 named memos  
Power  
AC adapter - 10VDC, 1500 mA  
AC adapter is UL/CSA listed  
Stores and dials up to 99 Directory entries  
The six, AA NiCad rechargeable batteries  
are user-replaceable. They power the unit  
for approximately 15 minutes.  
Auto-Answer/Conversation Memory:  
22,000 characters maximum capacity  
Stores recent TTY conversations  
Keyboard  
Full size, computer style  
Stores over 100 Auto-Answer messages  
Printer  
Prints 80 characters per line  
11 special, one-touch function buttons  
Sticky keys for single-handed typists  
Uses 8.5" (216mm) thermal paper  
Automatically divides long words  
Character set: A-Z, 0-9, Backspace,  
Enter/LF, Space, +=-$’()”/:;?,.*#%  
Auto-Answer  
Display  
Saves and prints messages  
Blue/green vacuum-fluorescent  
Bidirectional  
Personalizable message  
32 characters  
Character Height - 0.25" (6 mm)  
Selectable number of rings before answer  
Remote message retrieval  
Direct Connect  
Pulse or tone dialing  
Caller ID  
Demodulates Bell 202 and V.23 1200  
Baud PSK asynchronous data as specified  
in the CLASS (Customer Local Area  
Signalling Service) specification.  
Communication Codes  
Automatic code detection on outgoing  
calls (Turbo Code, ASCII or Baudot)  
Baudot Code:  
45.5 and 50 baud  
Sensitivity: -45 dbm  
Output: -10 dbm  
Approvals  
FCC approved. FCC Registration No.  
(Part 68): D8KUSA-40006-DT-E  
Turbo Code:  
100 baud (average)  
7 data bits  
REN: 0.6B  
CSA certified: LR 80395  
ASCII Code (optional):  
7N1, 8N1, 7E1, and 7O1  
110 and 300 baud  
Answer and originate  
Full and half duplex  
Compatible with Bell 103 modems  
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FCC Information  
The Superprint Pro80 has been tested and found to comply  
with the specifications for a Class B digital device  
certain of the number of devices that may be connected to  
a line, as determined by the total RENs, contact the local  
telephone company. The REN for this product is 0.6B.  
pursuant to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment  
generates and uses radio frequency energy and if not  
installed and used in accordance with the instructions,  
may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not  
occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off  
and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Should you experience trouble with this telephone  
equipment, please contact:  
Ultratec National Service Center  
5901 Research Park Blvd.  
Madison, WI 53719  
For repair or warranty information, please contact Ultratec  
Inc. Customer Service at (608) 238-5400 (V/TTY). If the  
equipment is causing harm to the telephone network, the  
telephone company may request that you disconnect the  
equipment until the problem is resolved.  
Reorient or relocate the receiving antenna.  
Increase the separation between the Superprint Pro80  
and the receiver.  
This equipment cannot be used on public coin phone  
service provided by the telephone company. Connection to  
party line service is subject to state tariffs.  
Connect the Superprint Pro80 to an outlet on a circuit  
different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV  
technician for help.  
If the Superprint Pro80 causes harm to the telephone  
network, the telephone company will notify you in  
advance that temporary discontinuance of service may be  
required. But, if advance notice is not practical, the  
telephone company will notify you as soon as possible.  
Also, you will be advised of your right to file a complaint  
with the FCC if you believe it is necessary.  
This equipment complies with Part 68 of the FCC rules  
and the requirements adopted by the ACTA. A label is  
located on the underside of the Superprint Pro80  
containing, among other information, an FCC registration  
number, D8KUSA-40006-DT-E. If requested, this  
number must be provided to the telephone company.  
Occasionally, your telephone company may make changes  
in its facilities, equipment, operation, or procedures that  
could affect the operation of your equipment. If so, you  
will be given advance notice of the change to give you an  
opportunity to maintain uninterrupted service.  
A plug and jack used to connect this equipment to the  
premises wiring and telephone network must comply with  
the applicable FCC Part 68 rules and requirements  
adopted by the ACTA. A compliant telephone cord and  
modular plug is provided with this product. It is designed  
to be connected to a compatible modular jack that is also  
compliant. See installation instructions for details.  
If your home has specially wired alarm equipment  
connected to the telephone line, ensure the installation of  
the Superprint Pro80 does not disable it. If you have  
questions about what will disable alarm equipment,  
consult your telephone company or a qualified installer.  
The REN is used to determine the quantity of devices  
which may be connected to the telephone line. Excessive  
RENs on the line may result in the devices not ringing in  
response to an incoming call. In most, but not all, areas  
the sum of RENs should not exceed five (5.0). To be  
Other than replacing the batteries, the Superprint Pro80  
does not have any user-serviceable parts. Modification or  
changes to the Superprint Pro80 not expressly approved by  
Ultratec, Inc. can void your authority to operate the TTY.  
Industry Canada Information  
NOTICE: This equipment meets the applicable  
Industry Canada Terminal Equipment Technical  
Specifications. This is confirmed by the registration  
number. The abbreviation, IC, before the registration  
number signifies that registration was performed based on  
a Declaration of Conformity indicating that Industry  
Canada technical specifications were met. It does not  
imply that Industry Canada approved the equipment.  
NOTICE: The Ringer Equivalence Number (REN) for  
this terminal equipment is 0.6B. The REN assigned to  
each terminal equipment provides an indication of the  
maximum number of terminals allowed to be connected to  
a telephone interface. The termination on an interface may  
consist of any combination of devices subject only to the  
requirement that the sum of the Ringer Equivalence  
Numbers of all the devices does not exceed five.  
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CHAPTER  
1
INDEX  
3-Way Calling ...2, 25  
replacing ...54  
pulse ...8, 45, 59  
safety. See Safety instructions  
type ...54  
Baud Rate ...51, 59  
Baudot code ...43, 50, 59  
Relay. See also Relay  
special requirements ...15-17  
tone ...8, 45, 59  
touchtone ...8, 45  
troubleshooting ...56  
A
AC Adapter ...7, 54, 57, 59  
jack ...3, 7  
Adapter. See AC Adapter  
Address  
C
Directory  
adding to ...29  
repair center ...56  
Call Progress  
clearing ...30, 55  
dialing from ...12  
editing ...30  
looking up entries in ...12  
memory for ...2  
Ultratec, Inc. ...inside front cover  
Announcer. See Voice Announcer or  
Relay Voice Announcer  
Answering a call ...16  
ASCII code  
about ...2, 15  
displays ...15  
Caller ID  
about ...1, 35  
button ...5, 35  
number of entries stored ...2, 29,  
59  
printing entries ...30, 47  
about ...50  
options ...50, 51  
seek time ...51  
displays ...38  
printing entries ...37, 47  
reviewing entries ...36  
turning on and off ...35  
Calling, long distance ...15  
Cleaning ...55  
Duplex ...51  
troubleshooting ...52  
turning on and off ...43  
Auto ID  
E
about ...1, 44-45  
turning on and off ...45  
Auto-Answer  
Clear button ...5  
Clock. See Date & time  
Codes ...43, 49-52  
Computer, connecting with a ...50  
Control (Ctrl) key ...20, 55  
Conversation  
E-Turbo. See Relay, E-Turbo  
Emergency button ...4, 21-22  
Esc. See Escape (Esc) button  
Escape (Esc) button ...5  
about ...2, 31  
button ...5, 32-34  
clearing ...32  
Etiquette. See Conversation etiquette  
F
memory for ...31, 55, 59  
outgoing message ...32  
password ...33  
printing messages ...31, 46  
Relay Voice Announcer ...31, 33  
remote message retrieval ...33  
reviewing messages ...32, 33  
rings ...33  
about ...17  
clearing ...17  
etiquette ...16  
memory for ...17, 59  
printing ...17, 47  
reviewing ...17  
Flasher. See Ring Flasher or Signaler  
G
GA. See Conversation etiquette  
Greeting  
button ...4, 19  
editing ...19  
using ...19  
D
turning on and off ...32  
Date & time ...10, 17, 32, 37, 43  
Dial button ...4, 11-12, 13. See also  
Dialing  
B
H
Batteries  
Dial Using ...45  
Hook Flash ...15  
about ...53-54  
checking ...53  
compartment ...3  
exercising ...54  
how long they last ...53  
problems ...57  
Dialing. See also Dial button  
E-Turbo. See Relay, E-Turbo  
emergency ...21  
I
Interrupt ...18, 46, 49  
L
from keyboard ...2, 11-12  
from the Directory ...12-13  
prefix ...45  
Light. See Power light or Signal light  
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LINE IS RINGING ...2, 15, 38  
Printing  
Signaler ...2, 8  
Printing. See also Paper or Printer  
button  
SK. See Conversation etiquette  
Special characters {! @ " # $ % ‘ - ()  
*} ...49, 57  
Special Function buttons ...1, 3. See  
also specific buttons  
M
Auto-Answer messages ...46-47  
Caller ID entries ...47  
case ...46  
Conversations ...47  
Directory entries ...47  
font size ...46  
Memos ...28, 47  
options ...2, 46-47  
print size ...2  
Maintenance. See Cleaning, Batteries,  
or Repair  
Manners. See Conversation etiquette  
Memory  
Sticky Keys ...48  
Auto-Answer ...59  
clearing ...17, 55  
Conversation ...17, 59  
Directory ...2, 29, 59  
Memo ...2, 59  
T
TDD ...1  
Telephone  
connecting ...2, 3, 8  
line ...7, 8, 15, 56, 60  
Telephone number. See Directory or  
Dialing  
Time. See Date & time  
Toll Saver ...33  
setup ...9, 46-47  
troubleshooting ...57  
turning on and off ...53  
Program key ...1  
Pulse. See Dialing  
Memos. See also Send Memo button  
clearing ...28, 55  
editing ...28  
memory for ...2, 59  
printing ...28, 47  
saving ...27  
using ...21, 27  
Message. See Auto-Answer or Memos  
Tone. See Dialing  
Touchtone. See Dialing  
Transferring a call ...2, 15, 25-27  
Troubleshooting ...56-57  
TS. See Toll Saver  
TTY ...1  
R
Redial ...2, 13, 14  
Relay  
N
button ...4, 22-23, 24, 40-42  
E-Turbo ...1, 22-23, 44  
number ...22, 24  
NO DIRECT CONNECT ...56  
Number. See Directory  
Turbo Code  
Relay Voice Announcer. See also  
Relay Voice button  
about ...1, 49, 59  
interrupt ...18  
NUMBER BLOCKED ...38  
NUMBER UNAVAILABLE ...38  
about ...2, 20, 31, 33  
number ...2, 21  
Turbo Code dot ...49  
Turbo Lock ...50  
turning on and off ...43, 44, 56  
Turbo Lock ...50  
O
Relay Voice button ...5, 20, 21  
Remote message retrieval. See Auto-  
Answer, remote message retrieval  
Remote polling. See Auto-Answer,  
remote message retrieval  
Repair ...53, 56, 60  
Options button ...5, 43-46, 50  
P
V
Paper ...9, 57, 59  
Parity ...51  
Password. See Auto-Answer  
Phone. See Telephone  
Power  
VCO. See Voice Carry Over  
Voice Announcer ...20  
Voice Carry Over ...39-42  
Resetting ...55  
Ring Flasher ...1, 3  
W
battery ...53-54  
button ...3  
connecting ...7, 59  
safety ...iii  
S
Wait for Response ...25  
Weitbrecht ...inside front cover  
Safety instructions ...iii  
Send Memo button ...4, 21, 27-28.  
See also Memos  
Service. See Repair  
Signal light ...3, 15  
troublesshooting ...57  
Power light ...3, 53  
Printer button ...5, 46-47. See also  
6 2 I N D E X  
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QUICK REFERENCE  
CONVERSATION ETIQUETTE  
Below are some procedures, shortcuts and abbreviations that are commonly  
used in TTY conversations.  
GA  
“go ahead.”  
GA OR SK “go ahead or stop keying”  
When you are done typing, type  
When you are ready to end the  
conversation, this lets the other  
person know you are finished but that  
they can add any last words before  
ending the conversation.  
GA  
“GA” (or press  
) to let the other  
person know you are done and that  
they can start typing.  
SKSK  
CA  
“stop keying, stop keying.”  
SK  
Type “SKSK” (or press  
twice) and  
wait for the other person to type “SK”  
before hanging up.  
“communication  
assistant”  
MTG  
NBR  
OIC  
OPR  
PLS  
PPL  
Q
“meeting”  
“number”  
R
“are”  
SHD  
THX  
TMW  
U
“should”  
“thanks”  
“tomorrow”  
“you”  
CD  
“could”  
“oh, I see”  
“operator”  
“please”  
CUL  
CUZ  
HD  
“see you later”  
“because”  
“hold”  
“people”  
UR  
“your”  
MSG  
“message”  
“?” (question mark)  
THE PROGRAM KEY  
Program  
Use the  
key with the Special Function buttons to personalize your Superprint Pro80. Most of  
the Special Function buttons at the top of the keyboard have special menus for programming. You  
Program  
access these menus with the  
key:  
RELAY NUMBER>  
Relay  
Press  
Program  
Hold  
down  
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