USING YOUR
™
SUPERPRINT PRO80
305-013100
Download from Www.Somanuals.com. All Manuals Search And Download.
TABLE OF CONTENTS
Table of Contents . . . . . . . . . . . . . . . . .i
Safety Instructions . . . . . . . . . . . . . . .iii
CHAPTER 1
CHAPTER 2
CHAPTER 3
Introduction . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Overview of the Superprint Pro80 . . . . . . . . . . . . .3
Special Function Buttons . . . . . . . . . . . . . . . . . . . .4
Setup . . . . . . . . . . . . . . . . . . . . . . . .7
Connecting Power & Phone Line . . . . . . . . . . . . . .7
Installing Printer Paper . . . . . . . . . . . . . . . . . . . . . .9
Setting the Date & Time . . . . . . . . . . . . . . . . . . . .10
Calling & Answering . . . . . . . . . . . . . .11
Placing a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . .16
Conversation Etiquette . . . . . . . . . . . . . . . . . . . . .16
Conversation Memory . . . . . . . . . . . . . . . . . . . . .17
Interrupting . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
CHAPTER 4
Advanced Calling . . . . . . . . . . . . . . . .19
Greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
TheVoice Announcer . . . . . . . . . . . . . . . . . . . . . .20
The RelayVoice Announcer . . . . . . . . . . . . . . . . .20
Send Memo . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Emergency Dial . . . . . . . . . . . . . . . . . . . . . . . . . .21
Relay Dial with E-Turbo . . . . . . . . . . . . . . . . . . . .22
Relay Dial (without E-Turbo) . . . . . . . . . . . . . . . .24
3-Way Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Wait for Response . . . . . . . . . . . . . . . . . . . . . . . .25
Transferring Calls . . . . . . . . . . . . . . . . . . . . . . . . .25
CHAPTER 5
CHAPTER 6
Using Memos . . . . . . . . . . . . . . . . . .27
Saving a New Memo . . . . . . . . . . . . . . . . . . . . . . .27
Using Memos . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Editing a Memo . . . . . . . . . . . . . . . . . . . . . . . . . .28
Printing a Memo . . . . . . . . . . . . . . . . . . . . . . . . . .28
Clearing a Memo . . . . . . . . . . . . . . . . . . . . . . . . .28
Using the Directory . . . . . . . . . . . . . .29
Saving a New Telephone Number . . . . . . . . . . . . .29
Editing a Number . . . . . . . . . . . . . . . . . . . . . . . . .30
Printing a Directory Entry . . . . . . . . . . . . . . . . . .30
Clearing a Directory Entry . . . . . . . . . . . . . . . . . .30
Clearing the Dialing Directory . . . . . . . . . . . . . . .30
T A B L E O F C O N T E N T S • i
Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER 7
Using Auto-Answer . . . . . . . . . . . . . . .31
How Auto-Answer Works . . . . . . . . . . . . . . . . . .31
Auto-Answer Memory . . . . . . . . . . . . . . . . . . . . .31
Turning Auto-Answer On . . . . . . . . . . . . . . . . . . .32
Turning Auto-Answer Off . . . . . . . . . . . . . . . . . . .32
Reviewing Messages . . . . . . . . . . . . . . . . . . . . . . .32
Editing the Outgoing Message . . . . . . . . . . . . . . . .32
Setting the Number of Rings . . . . . . . . . . . . . . . .33
Turning Off the Auto-Answer RelayVoice
Announcer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
The Remote Message Retrieval Option . . . . . . . .33
CHAPTER 8
CHAPTER 9
Using Caller ID . . . . . . . . . . . . . . . . .35
About Caller ID . . . . . . . . . . . . . . . . . . . . . . . . . .35
Turning On Caller ID . . . . . . . . . . . . . . . . . . . . . .35
Viewing Caller ID Information . . . . . . . . . . . . . . .36
Using Voice Carry Over (VCO) . . . . . . . .39
What is Required? . . . . . . . . . . . . . . . . . . . . . . . .39
How to Place aVCO Call . . . . . . . . . . . . . . . . . . .40
VCO Information . . . . . . . . . . . . . . . . . . . . . . . . .41
CHAPTER 10 Personalizing General Options . . . . . . .43
The Options Button . . . . . . . . . . . . . . . . . . . . . . .43
The Printer Button . . . . . . . . . . . . . . . . . . . . . . . .46
Sticky Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
CHAPTER 11 Using Codes . . . . . . . . . . . . . . . . . . .49
Communication Codes . . . . . . . . . . . . . . . . . . . . .49
Turbo Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Baudot Code . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
ASCII (Optional) . . . . . . . . . . . . . . . . . . . . . . . . .50
CHAPTER 12 Care & Repair . . . . . . . . . . . . . . . . . .53
Battery Care . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Clearing All Memory . . . . . . . . . . . . . . . . . . . . . .55
Resetting the Superprint Pro80 . . . . . . . . . . . . . .55
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Repair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . .56
CHAPTER 13 Specifications . . . . . . . . . . . . . . . . . .59
Index . . . . . . . . . . . . . . . . . . . . . . .61
i i • T A B L E O F C O N T E N T S
Download from Www.Somanuals.com. All Manuals Search And Download.
SAFETY INSTRUCTIONS
● Do not overload wall outlets and
extension cords. This overloading can
result in a fire or electric shock.
● Never attempt to open, disassemble or
service the Superprint Pro80 . All
repairs should be performed by an
authorized service center. Opening or
removing covers exposes you to the
risk of dangerous voltages and other
hazards. If reassembled incorrectly, the
Superprint Pro80 can become an
electrical shock hazard.
● Avoid using a telephone (other than a
cordless type) during an electrical
storm. There is a remote risk of
electric shock from lightning.
● Do not use the Superprint Pro80 to
report a gas leak in the vicinity of the
leak.
General Precautions
CAUTION:
● SAVE THESE INSTRUCTIONS!
● Read and understand all instructions.
● Follow all warnings and instructions
on the Superprint Pro80 .
● Unplug the Superprint Pro80 from the
wall outlet and refer servicing to
qualified service personnel under the
following conditions:
To reduce the risk of
fire, electrical shock
and personal injury,
always follow these
basic safety precautions
when using the
Superprint Pro80.
●●When the power supply cord or
plug is damaged or frayed.
●●If liquid has been spilled into the
TTY.
● If the TTY has been exposed to rain
or water.
● If the TTY does not operate
normally when the operating
instructions are followed.
● If the TTY has been dropped and/or
damaged.
● If the TTY exhibits a distinct
change in performance.
● Ultratec recommends plugging your
Superprint Pro80 into a surge-
protected outlet. This will protect the
TTY from damage caused by electrical
surges due to lightening or other
causes.
● Adjust only those controls that are
covered by the operating instructions.
Improper adjustment of other controls
may damage the Superprint Pro80 .
● To clean: Unplug the Superprint
Pro80 from the wall outlet. Use a
damp cloth. Do not use liquid or aer-
osol cleaners.
● Do not use the Superprint Pro80 near
water, for example, near a bath tub,
wash bowl, kitchen sink, laundry tub,
in a wet basement or near a swimming
pool.
Battery Precautions
● Use only the type and size battery
specified in the instructions for your
unit. NEVER USE NiMH OR
ALKALINE RECHARGEABLE
BATTERIES.
● Do not dispose of the batteries in a
fire. Cells may explode. Check local
codes for possible special disposal
instructions.
● Do not open or mutilate the batteries.
Battery electrolyte is corrosive and
may cause damage to the eyes or skin.
It may be toxic if swallowed.
● Exercise care in handling batteries in
order not to short them with
conducting materials such as rings,
bracelets, and keys. The battery or
conductor may overheat and cause
burns.
● Always place the Superprint Pro80 on
a stable phone stand, table or other
secure surface. Dropping the
Superprint Pro80 can result in serious
damage to the equipment.
● The Superprint Pro80 should be
operated only from the type of power
source indicated on the label. If you
are not sure of the type of power
supply to your home, consult your
dealer or local power company.l
Do not allow anything to rest on the
power cord. Do not position the
Superprint Pro80 where people can
walk on the cord.
S A F E T Y I N S T R U C T I O N S • i i i
Download from Www.Somanuals.com. All Manuals Search And Download.
i v • S A F E T Y I N S T R U C T I O N S
Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER
1
INTRODUCTION
FEATURES
Ring Flasher
Congratulations!
Ultratec thanks you for
purchasing the
This bright light flashes to let you know when someone is calling.
Superprint Pro80. Your
new TTY takes advan-
tage of state-of-the-art
technology to bring you
a variety of useful fea-
tures.
Special Function Buttons
The Superprint Pro80 has 12 specially designed buttons that let you use
common functions quickly and easily. The labels on top of the buttons tell
you which function it performs. To use one of these functions, just press
the appropriate button.
Some of the functions can be personalized. For example, the Auto-Answer
function can be personalized with a message that you type in. To
Program
personalize a function, hold down the
key then press the special
function button. For more details on personalizing functions, see the
chapter for that function.
TTY, TDD and text
telephone
Turbo Code® Communication Protocol
The Superprint Pro80 uses this communication code to transmit what you
type through the phone line instantly. When your Superprint Pro80
connects to another TTY that uses Turbo Code, your conversation occurs
as fast as you type. This means that your conversation happens in “real
time” without annoying delays. For more information, see “Turbo Code” on
page 49.
Please note that, in this
manual, TTY, TDD
and text telephone all
refer to the same
device.
Caller ID
If you have this optional service, which is available through your phone
company, you can view identification information about callers on the
Superprint Pro80 display. A record of calls, including hang-up calls, is
saved in your TTY while you are away. You can later review this record.
Take advantage of
Caller ID.
If you have Caller ID
service through your
phone company, you
can see who is calling
you right on the
Superprint Pro80 dis-
play. No separate
Caller ID box is need-
ed!
Auto ID™ Alerting System
This audible signal is automatically sent to alert the person you are calling
that you are using a TTY.
E-Turbo™
This technology makes calling through compatible relay services faster
and easier by automatically taking care of the details. For more
I N T R O D U C T I O N • 1
Download from Www.Somanuals.com. All Manuals Search And Download.
information about E-Turbo, see “Relay Dial with E-Turbo” page 22.
Relay Voice Announcer
This pre-recorded voice message says, “Please use text telephone or dial
relay,” and it can be programmed to also provide the telephone number of
your relay service.
Auto-Answer
This feature answers calls while you are away from your TTY and prints
and saves TTY messages. You can read your messages when you return or
access them with your password by calling from another TTY.
Call Progress
These messages, such as LINE IS RINGING, indicate the status of the call
you are placing.
Keyboard Dialing and Redialing
This feature allows you to dial using the TTY keyboard or the telephone
numbers you have saved in the Directory. You can also choose to
automatically redial the last number dialed.
Special Calling Options
These features include: Call Transfer, 3-Way Calling, and Credit Card
Calling.
Memory
With 32K of built-in memory, your TTY can store conversations,
hundreds of Memos and up to 99 telephone numbers.
Special Printing Options
These features include your choice of three print sizes (normal, bold or
wide) and the ability to print specific blocks of memory.
I want to use my
own voice.
Extra Telephone Jack
This jack located on the back of the TTY allows you to share the phone
line with a voice telephone or to attach a signaler.
If you wish to speak to
the person on the other
end of the line using
your own voice but still
read his or her respons-
es, you can with Voice
Carry Over (VCO). See
Chapter 9 for more
80-Column Printer
This wide printer means easier reading and handling of conversation
printouts. Even when printing in the largest print size, the text flows
naturally across the page.
Extra Wide Display
information on VCO.
The bright letters and wide window display 32 characters at a time,
making your conversations easy to read.
Computer-Style Keyboard
This full-size keyboard makes typing comfortable.
2 • I N T R O D U C T I O N
Download from Www.Somanuals.com. All Manuals Search And Download.
OVERVIEW OF THE SUPERPRINT PRO80
FrontView
Printer
Display
Ring Flasher
Signal light
Special-function row
Power light
On/Off button
Spacebar (Announcer)
BackView
Telephone-line jacks
AC-Adapter jack
Battery compartment
(underneath)
I N T R O D U C T I O N • 3
Download from Www.Somanuals.com. All Manuals Search And Download.
SPECIAL FUNCTION BUTTONS
4 • I N T R O D U C T I O N
Download from Www.Somanuals.com. All Manuals Search And Download.
I N T R O D U C T I O N • 5
Download from Www.Somanuals.com. All Manuals Search And Download.
6 • I N T R O D U C T I O N
Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER
2
SETUP
CONNECTING POWER & PHONE LINE
CAUTION:
1. If you are setting up a new Superprint Pro80 for the first time, pull
the plastic tab out of the battery compartment and gently pull the
printer guard out of the printer compartment.
To avoid damaging
your TTY or telephone
system, plug the
2. Plug the AC adapter into an electrical outlet.
Superprint Pro80 into
only a standard tele-
phone line. Do NOT
plug the TTY into a
digital telephone sys-
tem. Improper connec-
tion may damage the
TTY and void your
warranty.
Plug one end of the
telephone line into a
telephone wall outlet.
Plug the other end of the
telephone line into either
telephone jack on the back
of the Superprint Pro80.
Plug the AC adapter cord
into the jack on the back
of the Superprint Pro80.
Plug the AC adapter into
an electrical outlet.
3. Plug the AC adapter into the round jack on the back of the TTY.
Leave the AC adapter plugged in at all times.
4. Plug one end of the cord into one of the telephone jacks on the back
of the TTY. (The second jack may be used for a telephone or
signaler).
5. Plug the other end of the telephone cord into a standard telephone
wall outlet.
S E T U P • 7
Download from Www.Somanuals.com. All Manuals Search And Download.
CAUTION:
DeterminingTelephone LineType
●●Do not use the
The Superprint Pro80 requires a standard (analog) telephone line with
either pulse or tone (also called touchtone) dialing. Some businesses use
digital telephone systems. To use the TTY in these businesses, some
modifications to the telephone line are required. If you are unsure of the
type of telephone line you are using, contact your telephone installer to
verify that your line supports a standard, single-line telephone. This is the
same kind of line required by many fax machines and computer modems.
Superprint Pro80 near
water, for example, near
a bath tub, wash bowl,
kitchen sink, laundry
tub, in a wet basement
or near a swimming
pool.
●●Always place the
Superprint Pro80 on a
stable phone stand,
table or other secure
surface. Dropping the
Superprint Pro80 can
result in serious damage
to the equipment.
●●The Superprint Pro80
should be operated only
from the type of power
source indicated on the
label. If you are not
sure of the type of
Setting Pulse orTone Dialing
The Superprint Pro80 is preset to use tone dialing because this is used by
most telephone lines. If your line uses pulse dialing, you can change this
setting (see “Dial Using” on page 45).
Connecting aTelephone
The Superprint Pro80 can share a telephone line with a voice telephone.
This allows for both voice and TTY calls on the same line. This feature is
also helpful for using Voice Carry Over (see Chapter 9). To connect a
telephone on the same line as your TTY, simply connect the telephone
cord into the second phone jack on the back of the Superprint Pro80.
power supply to your
home, consult your
dealer or local power
company.
●●Do not allow any-
thing to rest on the
power cord. Do not
position the Superprint
Pro80 where people can
walk on the cord.
Connecting a Signaler
A signaler can be used with the Superprint Pro80 to help alert you to
incoming calls. You can connect a signaler to the second phone jack on the
back of the TTY.
●●Do not overload wall
outlets and extension
cords. This overloading
can result in a fire or
electric shock.
●●Ultratec recommends
plugging your
Superprint Pro80 into a
surge-protected outlet.
This will protect the
TTY from damage
caused by electrical
surges due to lighten-
ing or other causes.
8 • S E T U P
Download from Www.Somanuals.com. All Manuals Search And Download.
INSTALLING PRINTER PAPER
Before Loading
Paper:
The printer uses high-quality thermal paper. Use the order card that
comes with the TTY to order more paper. If you do not have the card,
contact your dealer or Ultratec (the address is on the inside front cover of
this manual).
First, notice how the
paper holder is
installed. This holder
may come off while
loading the paper.
Second, connect the
power and phone line
before attempting to
load the paper (see
“Connecting Power &
Phone Line” on page 7).
1. Take off the printer cover by lifting the back edge of the cover up
toward the keyboard then lifting the cover off. A new unit may not
have the cover installed, in which case you will find it elsewhere
inside the box.
2. With the paper coming off the bottom of the roll, facing the back of
the Superprint Pro80, feed the edge of the paper into the slot on the
back until it stops.
Enter
3. Turn the Superprint Pro80 on, then press the
key several times
until the rollers grab the paper and feed it through the printer.
4. Feed the paper through the slot in the printer cover and replace the
printer cover.
5. The two open ends of the paper holder fit
into the holes on each side of the paper
roll. Pull the two ends apart in order to
fit the paper roll between them. The
spring action of the holder will keep the
paper on it. You may need to remove the
paper holder from the Superprint Pro80
in order to install the roll of paper. To
replace the paper holder, snap it back
When opening a
new roll of paper.
Paper Holder
New rolls of paper may
may have some glue on
the first few inches.
onto the bottom of the TTY.
This glue, which helps
keep the paper rolled
during shipment, can
interfere with printing.
Make sure paper that
has glue on it is fed
Take off the printer
Put the paper on the metal
cover: Lift the back
holder and snap the holder
edge up toward the
onto the bottom of the
keyboard.Then, lift the
Superprint Pro80.
cover off.
past the printer and is
not used for printing.
Feed the paper through the
slot in the printer cover. Put
the cover back on.
With the paper coming
off the bottom of the
roll, facing the back of
the Superprint Pro80,
feed the edge of the
Turn on the Superprint Pro80
and press the Enter key sev-
eral times until the rollers
paper into the slot on
grab the paper and feed it
the back until it stops.
through the printer.
S E T U P • 9
Download from Www.Somanuals.com. All Manuals Search And Download.
SETTING THE DATE & TIME
Why are Date &
Time important?
1. Make sure the Superprint Pro80
Date and time are
printed and saved at the
beginning of each
Conversation and Auto-
Answer message. It
gives you a record of
when a call was placed
or received.
CODE
< AUTOMATIC>
is on. The Power light is lit.
Options
Options
2. Press the
button. The
first menu item is displayed.
Hold
dow
3. Press
until SET THE
You can view and print
the date and time by
CLOCK <NO> is displayed.
SET THE CLOCK < NO >
Ctrl
holding down the
key and pressing
T
.
Press
Hold
dow
Spacebar
4. Press the
to change the
01/01/02 12:00 AM
option to <YES>. Then, press
Enter
. The date and time are
displayed with the first number
flashing.
Enter
Press
2nd..
Press
1st...
5. Type each number, it will
automatically advance to the next
number.
09/01/02 12:00 AM
To change the AM or PM
Type
A
P
setting, type either
or
.
Enter
6. Press
when the date and
time are correct. ** TIME AND
DATE SAVED ** is displayed.
7. After saving the date and time,
Esc
press
to exit the Options
menu.
1 0 • S E T U P
Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER
3
CALLING & ANSWERING
PLACING A CALL
You have three
options with the
Dial button:
Dial a Number thatYouType
1. Make sure the Superprint Pro80
is on. The Power light should be
lit.
• Type the number of
the person you are call-
ing.
• Use a number that is
stored in the Directory.
TYPE NAME OR NUMBER> _
Dial
Dial
2. Press the
button. TYPE
NAME OR NUMBER is
displayed.
• Redial the last num-
ber that was dialed.
3. Type the number you are calling.
DIALING...5551234
Enter
Back Space
Use the
key to correct
mistakes.
Enter
4. Press
to dial the number.
Type...
DIALING... is displayed
followed by the telephone
number.
...Then
press
How do I use the
Emergency button?
See Chapter 4,
5. When the other TTY starts
ringing, the Signal light flashes
slowly and LINE IS RINGING is
displayed.
“Advanced Calling,” to
learn how to use the
... LINE IS RINGING ...
Emergency
button.
Program this button
now so that you will be
ready in an emergency
(see “Programming the
Emergency Number” on
page 22).
If the other TTY is busy, LINE
IS BUSY is displayed. Try again
later to place the call or see
“Automatically Redial a Busy
Number” on page 14.
C A L L I N G & A N S W E R I N G • 1 1
Download from Www.Somanuals.com. All Manuals Search And Download.
6. When the other person answers
the call, his or her Greeting is
displayed on your TTY. Type a
reply to continue your
MAY I HELP YOU Q GA HI JIM HERE
What are “GA” and
“SK?”
There are some abbrevi-
ations and shortcuts
that are very common
in TTY conversations.
These are two of them.
“GA” is used for “Go
Ahead,” when a person
is done typing and
conversation.
Type
7. When your conversation is over,
On/Off
press
. The screen is
On/Off
“SK” is used for “Stop
Keying” when a person
is ready to end a con-
versation. For a more
complete list of abbre-
viations, please see the
back cover of this man-
ual.
blank.
You can also hold down the
Ctrl
Esc
key and press the
button. This will hang up the
call without turning off the
Superprint Pro80.
Dial a Number that is Saved in the Directory
You must save numbers in the Directory before you can use this function.
To save numbers in the Directory, see Chapter 6.
1. Make sure the Superprint Pro80
TYPE NAME OR NUMBER> _
is on. The Power light should be
Dial
lit.
How does the
Dial
2. Press the
button. TYPE
Superprint Pro80
look up a number
in the Directory?
NAME OR NUMBER is
displayed.
3. Begin typing the first few letters
of the name for the number you
want. When you have typed
enough letters, the name is
displayed.
The Superprint Pro80
begins scanning the
ULTRATEC, INC.> <608> 238-5400
Directory as soon as you
type the first letter of
the person’s name you
are calling. If a possible
match is found, the full
name is displayed. To
narrow the search and
locate the EXACT
If you don’t remember what
name is used for the number, you
can use the
through the names in the
Directory.
keys to look
match, you may need to
type a few more letters.
Enter
4. Press
to dial the number.
DIALING...5551234
Enter
DIALING... is displayed
followed by the telephone
number.
1 2 • C A L L I N G & A N S W E R I N G
Download from Www.Somanuals.com. All Manuals Search And Download.
5. When the other TTY starts ringing, the Signal light flashes slowly
and LINE IS RINGING is displayed.
If the other TTY is busy LINE IS BUSY is displayed. Try again
later to place the call or see “Automatically Redial a Busy Number” on
page 14.
6. When the other person answers the call, his or her Greeting is
displayed on your TTY. Type a reply to continue your conversation.
On/Off
7. When your conversation is over, press
. The screen is blank.
Ctrl
Esc
You can also hold down the
key and press the
button.
This will hang up the call without turning off the Superprint Pro80.
Redial the Last Number
1. Make sure the Superprint Pro80
TYPE NAME OR NUMBER> _
is on. The Power light should be
Dial
lit.
Dial
2. Press the
button. TYPE
NAME OR NUMBER is
displayed.
Enter
3. Press
to dial the number.
REDIALING...5551234
Enter
REDIALING... is displayed
followed by the telephone
number.
4. When the other TTY starts ringing, the Signal light flashes slowly
and LINE IS RINGING is displayed.
If the other TTY is busy, LINE IS BUSY is displayed. Try again
later to place the call or see “Automatically Redial a Busy Number” on
page 14.
5. When the other person answers the call, his or her Greeting is
displayed on your TTY. Type a reply to continue your conversation.
On/Off
6. When your conversation is over, press
. The screen is blank.
Ctrl
Esc
You can also hold down the
key and press the
button.
This will hang up the call without turning off the Superprint Pro80.
C A L L I N G & A N S W E R I N G • 1 3
Download from Www.Somanuals.com. All Manuals Search And Download.
Automatically Redial a Busy Number
When you place a call and reach a telephone that is “busy,” the Superprint
Pro80 lets you automatically redial the number. The Auto Redial function
dials the number up to 15 times and notifies you when the other phone
rings by flashing the Ring Flasher.
1. The number you have dialed is
** LINE IS BUSY **
“busy.”
Enter
2. Press
. The message,
AUTOMATICALLY REDIAL<YES>
Enter
AUTOMATICALLY REDIAL
<YES> is displayed.
Enter
3. Press
. ** AUTO REDIAL
ON ** is displayed briefly. Then,
AUTO REDIAL 00 is displayed.
** AUTO REDIAL ON **
Enter
Every minute, the Superprint
Pro80 redials the number. If the
other TTY starts to ring, the
Ring Flasher flashes.
Press
2nd.
Press
1st...
If the other TTY is still busy
after 15 tries, Auto Redial quits.
Esc
You can also press
time to stop.
at any
4. When the Ring Flasher starts
flashing, watch the display.
When the other person answers
the call by typing a greeting, you
can type a response and continue
the conversation.
... LINE IS RINGING ...
1 4 • C A L L I N G & A N S W E R I N G
Download from Www.Somanuals.com. All Manuals Search And Download.
Call Progress
Signal light
is...
How can I tell what
is happening with
the call?
The Display
shows this...
This is the
call progress...
Steadily on
(blank)
Dial tone
(phone line working)
The Superprint Pro80
shows you the “call
progress” using a com-
bination of the Display
and the Signal light.
Most calls require two
rings before the
Flashing slowly
LINE IS RINGING Telephone/TTY
ringing
Flashing quickly
(regular pattern)
LINE IS BUSY
Telephone/TTY busy
Superprint Pro80 dis-
plays call progress.
Flickering
(irregular pattern)
(blank)
Person picking up
handset or speaking.
Special Dialing Requirements
I need an “outside line.”
You may need to type a “9” or other number to reach an outside line if
you are calling from an office building (see “Dialing Prefix” on page 45).
The exact method of dialing will depend on the telephone system, but
will be the same as any other telephone used on that system.
I need to “pause” while dialing.
Type a comma ( , ) to pause for two seconds while dialing. For example (9,
222 5555). This might be used when dialing an outside line with some
office telephone systems.
I need to call long distance.
When dialing, type a “1,” the area code and the number before pressing
Enter
.
I need to dial special symbols.
In order to dial the pound sign ( # ) or the asterisk symbol ( * ), you must
be using tone dialing (see “Dial Using” on page 45). These might be used
with automated touchtone answering systems or with office telephone
Shift
systems. Be sure to hold down the
key with the desired symbol.
key while pressing the number
I need to dial a “hook flash.”
Dial
Press the
button then type an exclamation point ( ! ). This might be
used for transferring a call. If more numbers are required after the hook
flash, these should be typed while you are still in Dial mode, before
Enter
pressing
.
C A L L I N G & A N S W E R I N G • 1 5
Download from Www.Somanuals.com. All Manuals Search And Download.
ANSWERING A CALL
1. The Ring Flasher flashes slowly
and the display says LINE IS
RINGING when the Superprint
Pro80 receives a call.
HELLO THIS IS JOHN MAY I HELP YO
2. Type a greeting and wait for a
reply.
Type
3. When your conversation is over,
On/Off
press
. The screen is
On/Off
blank.
You can also hold down the
Ctrl
Esc
key and press the
button. This will hang up the
call without turning off the
Superprint Pro80.
CONVERSATION ETIQUETTE
Below are some procedures, shortcuts and abbreviations that are
commonly used in TTY conversations.
GA
“go ahead.”
GA
When you are done typing, type “GA” (or press
) to let
the other person know you are done and that they can start
typing.
GA OR SK “go ahead or stop keying”
When you are ready to end the conversation, “GA OR SK”
lets the other person know you are finished but that they can
add any last words before ending the conversation.
SKSK
“stop keying, stop keying.”
SK
Type “SKSK” (or press
twice) and wait for the other
person to type “SK” before hanging up.
CD
“could”
PLS
Q
“please”
CUL
CUZ
HD
“see you later”
“because”
“hold”
“?” (question mark)
“are”
R
SHD
THX
TMW
U
“should”
“thanks”
“tomorrow”
“you”
MTG
NBR
OIC
CA
“meeting”
“number”
“oh, I see”
“communication assistant” UR
“your”
1 6 • C A L L I N G & A N S W E R I N G
Download from Www.Somanuals.com. All Manuals Search And Download.
CONVERSATION MEMORY
About Conversations
How long is a
Conversation
stored?
Everything typed during a call is automatically saved in memory. These
are called conversations. A conversation includes the date and time stamp
and everything sent and received during a call.
The Superprint Pro80
stores up to 11,264
characters (letters,
spaces, punctuation
etc.). This memory
space is also used for
Auto-Answer messages.
When all of this space
is filled, the oldest
Conversations are delet-
ed to make room for
new ones.
Reviewing Conversations
1. Turn on the Superprint Pro80, the Power light should be lit.
2. Press
. The previous conversations are scrolled backwards across
the display. You can tell when you have reached the beginning of a
conversation because you will see five dashes
( - - - - - ) followed by the date and time that the conversation
started.
Shift
3. To scroll forward, press
. To scroll faster, press and hold the
key while scrolling. Then, let go of the
key.
Printer
4. Press
to print the conversation you are currently reviewing.
Esc
5. Press the
button when you are finished reviewing
Conversations.
Clearing Conversation Memory
To clear all conversations:
1. Turn on the Superprint Pro80, the Power light should be lit.
Clear
2. Press
. CLEAR <CONVERSATION> is displayed.
Enter
3. Press
. CLEAR CONVERSATION <NO> is displayed.
Spacebar
4. Press the
to change the option to <YES>. Then,
. ** CONVERSATION CLEARED ** is displayed.
Enter
press
Printing Conversations
If you have the printer on, all conversations are printed as they occur.
To print one conversation that is currently in memory, review it at a time
when you are not currently having a TTY conversation. Press
backward through the conversations that are in memory. Press
to scroll
Printer
to
print the conversation that is currently being reviewed on the display. The
printout begins back at the date and time and continues until the
beginning of the next conversation.
To print all conversations that are currently in memory, hold down the
Program
Printer
key and press
. The last five items in this menu allow you to
print “blocks” of memory (see “The Printer Button” on page 46).
C A L L I N G & A N S W E R I N G • 1 7
Download from Www.Somanuals.com. All Manuals Search And Download.
INTERRUPTING
Interrupting During a Conversation
1. Look for the Turbo Code dot on the display to verify that the TTYs
have connected using Turbo Code. This dot looks like a period and is
found on the left side of the display.
The Interrupt Func-
tion is made
possible by Turbo
Code®.
This function lets you
stop the other person
while they are typing.
This way, you can inject
a thought or make a
comment, just as you
can in a face-to-face
conversation.
To use this function,
both you and the per-
son you are calling need
TTYs with Turbo Code.
For more information
on Turbo Code, see
Chapter 11.
2. While the other person is
INTERRUPT REQUESTED
Interrupt
typing, press the
key.
The Superprint Pro80 displays
INTERRUPT REQUESTED.
The other TTY displays
INTERRUPT and flashes the
Ring Flasher (this function may
vary on other TTYs).
Interrupt
Press
3. The other person may stop typing and allow you to go ahead or may
choose to ignore your interruption.
Responding to an “INTERRUPT” Message
If INTERRUPT is displayed and the Ring Flasher flashes, the other
person wants to interrupt you. Come to a good stopping point and type
“GA” to allow the other person to type. You may also choose to ignore the
interruption.
Turning off Interrupt
Turning off Interrupt prevents the person you are calling from
Interrupt
interrupting you. You can still use the
person.
key to interrupt the other
Options
1. Press the
2. Press
button. CODE <AUTOMATIC> is displayed.
until INTERRUPT <ON> is displayed.
Spacebar
3. Press the
to change the setting to <OFF>.
Enter
4. Press
displayed.
to save this setting. ** INTERRUPTS ARE OFF ** is
1 8 • C A L L I N G & A N S W E R I N G
Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER
4
ADVANCED CALLING
GREETING
Using the Greeting to Answer a Call
Personalize your
Greeting
1. When you receive a call the Ring
HELLO GA
Your TTY has a prepro-
grammed message that
is sent when you press
Flasher flashes slowly and the
Greeting
display says LINE IS RINGING.
Greeting
2. Press
. HELLO GA is sent
Greeting
that says
as your Greeting. The time and
date is also displayed at the
“HELLO GA.”
You can edit this mes-
sage to include your
name or anything else
you want by holding
Program
beginning of every conversation.
down the
key
Editing the Greeting Message
1. Turn on the Superprint Pro80.
and pressing the
Greeting
button.
GREETING> HELLO GA
Program
2. Hold down the
key and
Greeting
Greeting
press
. GREETING>
HELLO GA is displayed.
Press
Clear
3. Press
to delete the
Program
preprogrammed message.
4. Type your Greeting.
Hold
down
Enter
5. Press
to save the Greeting
and exit the menu. ** MEMO
SAVED ** is displayed.
A D V A N C E D C A L L I N G • 1 9
Download from Www.Somanuals.com. All Manuals Search And Download.
THE VOICE ANNOUNCER
1. Turn on the Superprint Pro80.
Dial
Help people
recognize a TTY
call.
2. Press
. TYPE NAME OR NUMBER is displayed.
Enter
3. Type or select the number you wish to dial and press
.
The Voice Announcer is
helpful when you are
calling someone who
has both a telephone
and a TTY. If the per-
son answers using the
telephone, this message
says that you are calling
from a TTY and asks
him or her to please use
a TTY.
DIALING... followed by the number is displayed.
4. When the other person’s telephone starts ringing, the Superprint
Pro80 Signal light flashes slowly and LINE IS RINGING is
displayed.
Ctrl
5. Hold down the
key
key.
TTY CALL, PLEASE USE TEXT TELEPH
Announcer
and press the
A voice recording that says,
“TTY CALL, PLEASE USE
TEXT TELEPHONE” is
played and repeats
Ctrl
Another way to
ANNOUNCER
continuously. This message
is also displayed on your
TTY.
announce a TTY call is
with the Auto ID fea-
ture (see “Auto ID” on
page 44).
Hold
down...
...and
press
If the person you are calling
answers with a telephone, he
or she will hear this message.
6. Watch the display. When the other person has answered by TTY, the
conversation can proceed and the announcer will stop.
THE RELAY VOICE ANNOUNCER
Tell voice callers to
call you through
Relay.
Answering a Call with the RelayVoice Announcer
1. When you receive a call the Ring Flasher flashes slowly.
Greeting
The Relay Voice
Announcer is helpful
when someone calls you
by voice. The Relay
Voice Announcer is a
message recorded in a
woman’s voice that let’s
the caller know that
you use a TTY.
You can also enter the
phone number of your
local relay service and
the voice will read this
as part of the message.
2. Type a greeting or press
.
3. Watch the Signal light. If the person who is calling is using a
telephone and is speaking into the handset, the Signal light blinks
erratically.
RelayVoice
4. Press
. A voice
PLEASE USE TEXT TELEPHONE OR DI
recording that says,
Relay Voice
“PLEASE USE TEXT
TELEPHONE OR DIAL
RELAY” is played and
repeats continuously. This
message is also displayed on
your TTY.
Hold
down…
If you have programmed the
relay service’s phone
number, this will be spoken
as part of the message.
On/Off
5. Let the message play a few times then press
to hang up. This
allows the person to call back using a TTY or a relay service.
2 0 • A D V A N C E D C A L L I N G
Download from Www.Somanuals.com. All Manuals Search And Download.
Programming the RelayVoice Announcer Phone
What is a Memo?
Number
A Memo is a short mes-
sage that you save in
the Superprint Pro80
memory and later send
to someone during a
conversation.
For information on sav-
ing and editing Memos,
see Chapter 5.
1. Turn on the Superprint Pro80, the Power light should be lit.
Program
RelayVoice
2. Hold down the
key and press
. VOICE NUMBER
is displayed.
3. Type the number that a hearing person can call to reach your local
TRS.
Enter
4. Press
. ** RELAY VOICE NUMBER SAVED ** is
displayed.
SEND MEMO
1. At any point during a
conversation when it is your
turn to type, press
SEND MEMO> PIZZA
Send Memo
Send Memo
. SEND MEMO is
displayed (see Chapter 5 for
more information on
Memos).
2. Begin typing the first few letters of the name of the Memo you want
to send. When you have typed enough letters, the whole Memo
name is displayed.
If you don’t remember what name is used for the Memo, you can use
the
keys to look through the list of Memos.
Enter
3. Press
when the name of the desired Memo is displayed.
The Memo is sent and displayed the same way it would be if you
were typing the message during the conversation.
4. Continue the conversation.
EMERGENCY DIAL
You may choose
what number is
saved for the
Calling an Emergency Number
Emergency button.
1. Make sure the Superprint Pro80 is on. The Power light should
be lit.
You may choose to save
an emergency telephone
number for the
Emergency
2. Press the
button. ** DIALING EMERGENCY NUMBER
** is displayed briefly. After a short pause, DIALING...911 is
Emergency
button.
displayed.
However, this button is
provided only as a con-
venience. Ultratec
3. When the other TTY starts ringing, the Superprint Pro80 Signal
light flashes slowly and LINE IS RINGING is displayed.
assumes no responsibili-
ty for customer reliance
upon this memory fea-
ture.
4. When the other person answers the call, his or her Greeting is
displayed on your TTY. Type a reply to continue your conversation.
This button is prepro-
grammed with “911.”
A D V A N C E D C A L L I N G • 2 1
Download from Www.Somanuals.com. All Manuals Search And Download.
Programming the Emergency Number
1. Turn on the Superprint Pro80, the Power light should be lit.
Program
Emergency
2. Hold down the
key and press
. EMERGENCY
E-Turbo calls are
more streamlined.
NUMBER is displayed.
Clear
3. Press
to clear the preprogrammed number.
If your relay service is
E-Turbo compatible,
you can take advantage
of the most streamlined
way to call through
4. Type the number you wish to call in an emergency such as the local
police or fire department.
Enter
5. Press
. ** EMERGENCY NUMBER SAVED ** is displayed.
relay. With E-Turbo,
many of the details of a
relay call are automati-
cally handled for you:
1. You dial the phone
number of the person
you are calling. Your
Superprint Pro80 auto-
matically connects to
your TRS.
RELAY DIAL WITH E-TURBO
This section is for people whose Telecommunications Relay Service (TRS)
supports E-Turbo technology. Please refer to the next section, “Relay Dial
(without E-Turbo),” if E-Turbo is not available in your area.
Turning E-Turbo On
Options
1. Press
.
2. Press
until E-TURBO is displayed.
Spacebar
3. Press the
to select <ON>.
2. There is no need to
interact with the
Communications
Assistant (CA).
Enter
4. Press
. **E-TURBO ON** is displayed briefly.
Esc
5. Press
to exit the Options menu.
Programming the E-Turbo Relay Phone Number
1. Check with your TRS for the best number to use for E-Turbo calls.
2. Turn on the Superprint Pro80.
3. Your preferences are
automatically sent to
the TRS, such as your
preference for a male or
female CA or which
long distance carrier to
use.
Program
3. Hold down the
key and
Relay
press
. RELAY
NUMBER is displayed.
RELAY NUMBER>
Relay
4. Type the access number of your
TRS. There is space for up to 22
Back Space
Press
characters. Use the
to correct mistakes.
key
Program
Enter
5. Press
. ** RELAY
Hold
down
NUMBER SAVED ** is
displayed briefly.
Then, USER PREF is displayed.
6. Type the letter(s) of the relevant setting from the following chart.
2 2 • A D V A N C E D C A L L I N G
Download from Www.Somanuals.com. All Manuals Search And Download.
Available User Preference Settings:
D
V
M
B
X
E
Do not dial thru
VCO on
Male CA
Z Do not type recordings verbatim
H HCO on
F Female CA
Braille
A Do not announce Relay
Do not explain Relay C Request calling card
English language
French language
2-line VCO
G German language
S Spanish language
R
2
For example: If VCO will be used when placing calls through
Relay, type the letter, “V” in this menu. Then, the TRS will
recognize calls as being VCO calls.
Enter
5. Press
to move to the next menu option. CARRIER is
displayed.
Enter
6. If you do not wish to specify a long distance provider, press
.
USER ID is displayed.
If you wish to specify a long distance provider, you may fill in the
carrier-of-choice option. To do this, contact your TRS for the code for
your preferred long distance provider. Type this code and press
Enter
. USER ID is displayed.
You may also select a carrier of choice on a call-by-call basis by using
a 10-10-XXX number. Simply type the desired 10-10-XXX prefix
before the number of the person you are trying to call. This overrides
any preset carrier-of-choice setting.
7. Do NOT make any changes to the USER ID setting unless told to
Esc
do so by your TRS. Press the
button to exit this menu.
Placing a Call Using Relay Dial with E-Turbo
1. Make sure the Superprint Pro80 is on. The Power light should be lit.
Relay
2. Press the
button. TYPE NAME OR NUMBER is displayed.
Enter
3. Type the number of the person you wish to call and press
.
4. DIALING RELAY... is displayed followed by the number of the TRS
that you have programmed for this button.
The call is automatically placed through the TRS. You may see some
messages such as the CA’s greeting or the status of your call being
dialed.
5. When the person you are calling answers the phone, continue your
conversation as you would with any relay call.
A D V A N C E D C A L L I N G • 2 3
Download from Www.Somanuals.com. All Manuals Search And Download.
RELAY DIAL (without E-Turbo)
Programming the Relay Phone Number
Place a Relay call
with one button.
1. Turn on the Superprint Pro80.
When you program the
RELAY NUMBER>
Relay
button, you save
Relay
Program
2. Hold down the
key and
time whenever you
place a relay call. With
one touch, you can
automatically dial the
phone number of your
relay service.
Relay
press
. RELAY NUMBER
Press
is displayed.
Program
Hold
down
3. Type the telephone number for
your local Telecommunications
Relay Service (TRS).
RELAY NUMBER> 1 <800> 555-1234
You may use punctuation such as
dashes. There is space for up to
Back Space
20 characters. Use the
Type
key to correct mistakes.
Enter
4. Press
. ** RELAY
** RELAY NUMBER SAVED **
NUMBER SAVED ** is
displayed.
Enter
Press
Placing a Call Using Relay Dial
1. Make sure the Superprint Pro80 is on. The Power light should be lit.
Relay
2. Press the
button. DIALING... is displayed followed by the
number of the TRS that you have programmed for this button.
3. When the Relay service TTY starts ringing, the Superprint Pro80
Signal light flashes slowly and LINE IS RINGING is displayed.
4. When the Communications Assistant (CA) answers the call, his or
her greeting is displayed on your TTY. Type instructions for the CA
such as the number and the name of the person you wish to call. The
CA will dial the number of the person you are calling and type
information such as whether the phone is ringing or busy.
5. When the person answers the phone, the CA will introduce the call
and begin typing everything that the other person says.
6. When the other person says GA, begin typing what you want to say.
The CA will read what you type to the person you are calling.
7. Continue your conversation.
2 4 • A D V A N C E D C A L L I N G
Download from Www.Somanuals.com. All Manuals Search And Download.
3-WAY CALLING
Use Baudot code
for 3-way calling.
If your telephone service includes conference calling capabilities, the
Superprint Pro80 allows you to carry on a conversation with two other
people.
Whenever you use 3-
way calling, be sure
that all three TTYs are
using Baudot code (see
“Code” on page 43). To
change to Baudot, hold
Ctrl
1. Call the first person you wish to talk to.
2. When the first person answers the call, ask him or her to hold.
Ctrl
Shift
F
3. Hold down the
and
keys then press . HOOK FLASH
is displayed briefly. Then, TYPE NAME OR NUMBER is
down the
and
displayed.
Shift
keys then press
Enter
4. Type the phone number of the second person and press
.
B
.
5. When the second person answers the call, ask him or her to hold
while you reconnect the first person.
Ctrl
Shift
F
6. Hold down the
3-way conversation.
and
keys then press . You now have a
What is Wait for
Response?
7. Take turns as you would during a two-person conversation.
This function frees you
from having to stare at
the display when the
person on the other end
of the line asks you to
hold. If someone asks
you to hold during a
conversation, turn on
Wait for Response.
Now, the Ring Flasher
will flash when the
other person starts typ-
ing again.
WAIT FOR RESPONSE
1. When someone asks you to hold during a conversation, hold down
Ctrl
Shift
W
the
displayed.
key and the
key then press . WAITING is
2. The Ring Flasher flashes when the other person starts typing again.
Continue your conversation.
TRANSFERRING CALLS
Use the following steps as a guide for transferring calls. Telephone systems
can vary, so you may need to contact your system administrator for
additional instructions.
1. If you are talking to someone on the Superprint Pro80 and you need
Dial
to transfer the call press
to go into Dialing mode. TYPE
NAME OR NUMBER is displayed.
Most systems re-
quire a “hook
flash” to transfer
calls.
Shift
1
2. Type an exclamation point (
+
) followed by the number of
the new extension to which you are transferring the call.
For example: ! 3333
Enter
3. Press
to dial the number.
Office telephone sys-
tems vary widely but
most will require the
hook flash. To dial a
hook flash on the
Superprint Pro80, dial
an exclamation point
( ! ).
4. When the second person answers the call, inform him or her that you
are transferring a call and ask him or her to hold while you transfer
the call.
On/Off
5. Press
to hangup your Superprint Pro80 and complete the
transfer.
You can also hold down the
This will hang up the call without turning off the Superprint Pro80.
Ctrl
Esc
key and press the
button.
A D V A N C E D C A L L I N G • 2 5
Download from Www.Somanuals.com. All Manuals Search And Download.
2 6 • A D V A N C E D C A L L I N G
Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER
5
USING MEMOS
SAVING A NEW MEMO
1. Turn on the Superprint Pro80.
Program
What is a Memo?
Send Memo
2. Hold down the
key and press
.
A Memo is a short mes-
sage that you save in
the Superprint Pro80
memory and later send
to someone during a
conversation.
EDIT MEMO is displayed.
3. Type a name for your new Memo (8 characters maximum).
The name cannot be the same as any other Memo name already
stored.
Enter
4. Press
. The name of the new Memo is displayed.
This can save time typ-
ing durig a call because
you save Memos ahead
of time. Some examples
of Memos might be a
list of your favorite top-
pings for ordering pizza
or a message you need
to send to several differ-
ent people.
5. Type the message you want to save for this Memo.
You can use the
keys to move around in the message and the
Back Space
key to delete parts of the message.
Enter
6. Press
. ** MEMO SAVED ** is displayed.
USING MEMOS
1. At any point during a conversation when it is your turn to type,
Send Memo
press
. SEND MEMO is displayed.
2. Begin typing the first few letters of the name of the Memo you want
to send. When you have typed enough letters, the whole name is
displayed.
If you don’t remember what name is used for the Memo, you can use
the
keys to look through the list of Memos.
Enter
3. Press
when the name of the desired Memo is displayed.
The Memo is sent and displayed the same way it would be if you
were typing the message during the conversation.
4. Continue the conversation.
U S I N G M E M O S • 2 7
Download from Www.Somanuals.com. All Manuals Search And Download.
EDITING A MEMO
Program
Send Memo
1. Hold down the
key and press
.
You can print all of
the Memos at once.
EDIT MEMO is displayed.
2. Begin typing the first few letters of the name of the Memo you wish
to edit. When you have typed enough letters, the whole name is
displayed.
Program
Hold down the
key and press
Printer
.
Press
to scroll
If you don’t remember what name is used for the Memo, you can use
down. The last five
options allow you to
print all the items of a
particular type (see “The
Printer Button” on page
46).
the
keys to look through the list of Memos.
Enter
3. Press
. The name of the Memo is displayed followed by the
message.
4. Edit the message as needed.
You can use the
keys to move around in the message, the
Back Space
Clear
key to delete parts of the message or the
button to
delete the entire message.
Enter
5. Press
. ** MEMO SAVED ** is displayed.
PRINTING A MEMO
Program
Send Memo
1. Hold down the
EDIT MEMO is displayed.
2. Press to look through the list of Memos.
key and press
.
Printer
3. When the desired Memo is displayed, press
. The Memo is
printed.
Esc
4. Press
to leave the Memo menu.
CLEARING A MEMO
Program
Send Memo
1. Hold down the
key and press
.
EDIT MEMO is displayed.
2. Press the
keys to look through the list of Memos.
. CLEAR MEMO <YES> is displayed.
. ** MEMO CLEARED ** is displayed.
to leave the Memo menu.
Clear
3. Press
4. Press
5. Press
Enter
Esc
2 8 • U S I N G M E M O S
Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER
6
USING THE DIRECTORY
SAVING A NEW TELEPHONE NUMBER
How many
Program
Directory
1. Hold down the
key and press
.
telephone numbers
can I store in the
Directory?
TYPE NAME, OR UP/DOWN TO SEARCH is displayed.
Enter
2. Type a new name and press
. PHONE NUMBER is displayed
with a blinking cursor where you can begin to type the number.
The Superprint Pro80
will store 99 numbers.
When saving numbers
remember that each
entry must be given a
unique name.
A name can be up to 16 characters long including letters, spaces and
numbers.
3. Type the number. There is room for up to 20 characters.
You can insert dashes, parentheses or spaces, but they are not
required.
You can also use the corresponding letters from a standard telephone
keypad. For example, some company publishes its phone number as:
1 (800) 555-HEAR
When dialed on a telephone, the number turns out to be:
1 (800) 555-4327
You can type the number either way on the Superprint Pro80.
You can use the following keys while typing or editing numbers:
● The
and
keys to move through the number without
deleting.
Back Space
●●●The
key to erase characters.
Clear
●●●The
4. Press
5. Press
button to erase the entire number.
. ** DIRECTORY ENTRY SAVED ** is displayed.
to exit the Directory.
Enter
Esc
U S I N G T H E D I R E C T O R Y • 2 9
Download from Www.Somanuals.com. All Manuals Search And Download.
EDITING A NUMBER
Program
Directory
1. Hold down the
key and press
.
You can print all of
the Directory at
once.
TYPE NAME, OR UP/DOWN TO SEARCH is displayed.
2. Type the name for the number you want to edit. If you do not
remember what name is used for the number, you can use the
keys to look through the list of numbers in the Directory.
Program
Hold down the
key and press
Greeting
.
Enter
3. Press
. The number is displayed.
Press
to scroll
down. The last five
options allow you to
print all the items of a
particular type (see “The
Printer Button” on page
46).
4. Use the following keys while editing numbers:
The
The
5. Press
and
Back Space
Enter
keys to move through the number without deleting.
key to erase characters.
to save the number or press
Esc
to exit this menu.
PRINTING A DIRECTORY ENTRY
Dial
1. Press
. TYPE NAME OR NUMBER is displayed.
2. Press
to scroll through the list of numbers in the Directory.
Printer
3. When the desired entry is displayed, press
. The name and
number are printed.
CLEARING A DIRECTORY ENTRY
Program
Directory
1. Hold down
and press
. TYPE NAME, OR
UP/DOWN TO SEARCH is displayed.
2. Type the name for the number you want to clear. If you do not
remember what name is used for the number, you can use the
keys to look through the list of numbers in the Directory.
Important!
Are you sure you
want to clear
the Directory?
Clear
3. Press the
button. CLEAR JOHN SMITH <YES> is
displayed.
Enter
4. Press
. ** CLEARED ** is displayed.
Clearing the Directory
will permanently delete
ALL the telephone
numbers that you have
saved into the
Esc
5. Press
to exit the menu without making any changes.
CLEARING THE DIALING DIRECTORY
Clear
1. Press the
button. CLEAR <CONVERSATION> is displayed.
Directory. To be safe,
print out the entire
Directory first (see “The
Printer Button” on page
46).
2. Press the
key until CLEAR <DIRECTORY> is displayed.
. CLEAR DIRECTORY <NO> is displayed.
Enter
3. Press
Spacebar
4. Press the
5. Press
to change the option to <YES>.
Enter
. ** DIRECTORY CLEARED ** is displayed.
3 0 • U S I N G T H E D I R E C T O R Y
Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER
7
USING AUTO-ANSWER
HOW AUTO-ANSWER WORKS
Auto-Answer does
not record voice
messages.
You can turn on Auto-Answer when you are going to be away from your
Superprint Pro80 and unable to answer calls. It will answer the call and
record text messages for you. When the Superprint Pro80 answers calls, it
sends both the Relay Voice Announcer message and the Auto-Answer
memo.
If a someone calls you
by voice and reaches
your Superprint Pro80
while Auto-Answer is
on, he or she will hear
the Relay Voice
The Relay Voice Announcer is a recording of a woman’s voice that says,
“Please use text telephone or dial relay.” If you programmed in the Relay
number, it also reads the telephone number for the local relay service. For
more information, see “The Relay Voice Announcer” on page 20.
Announcer message.
This message explains
that the caller should
either use a TTY or call
using a relay service.
Auto-Answer sends a message that reads, “YOU HAVE REACHED AN
ANSWERING MACHINE, PLEASE LEAVE A MESSAGE, GA.” To
change what is sent, see “Editing the Outgoing Message” on page 32.
After the outgoing message has been sent, the caller can type a message
for you to read. The Superprint Pro80 saves the message in memory, prints
the message and adds 1 to the number of calls which is displayed. The
Superprint Pro80 hangs up when nothing has been received for 45
seconds.
AUTO-ANSWER MEMORY
The Superprint Pro80 will store approximately 100 short messages. The
exact number of messages depends on the amount of space available in
shared memory. If the memory does get full, “MESSAGE MEMORY
FULL” is added to the last entry and the Superprint Pro80 stops saving
messages. However, it continues to answer calls as long as the printer is
on. The total number of calls is still counted and all messages are printed.
If the printer is off and the memory is full, then the Superprint Pro80
stops answering calls.
U S I N G A U T O - A N S W E R • 3 1
Download from Www.Somanuals.com. All Manuals Search And Download.
TURNING AUTO-ANSWER ON
Can I answer a call
even if Auto-
Answer has already
answered?
Auto-Answer
1. Press
.
If a new message has been saved that has not been reviewed,
AA ON 1 NEW MSG is displayed. If there aren’t any new
messages, AA ON 0 NEW MSGS is displayed.
Yes. If someone is call-
ing you, interrupt the
Auto-Answer function
Esc
2. Leave the Superprint Pro80 on to answer calls while you are away.
3. If the Superprint Pro80 receives a call while you are away from home,
AA ON 1 NEW MSG will be displayed when you return.
by pressing
.
Then, begin typing to
answer the call.
TURNING AUTO-ANSWER OFF
Auto-Answer
Press
. **AUTO ANSWER OFF** is briefly displayed.
On/Off
You can also press
to turn off the Superprint Pro80.
REVIEWING MESSAGES
1. When Auto-Answer is on, the AA ON message is displayed.
Why does my
display look
different?
If a new message has been left for you that has not been reviewed,
AA ON 1 NEW MSG is displayed. If there aren’t any new
messages, AA ON 0 NEW MSGS is displayed.
If you have Caller ID
on in addition to Auto-
Answer, you will see
more information on
your display. The dis-
play might look like
this: AA ON 1 NEW
CALL 0 NEW MSGS.
For more information
on Caller ID, please see
Chapter 8.
2. Press
to begin reviewing your messages.
The display will tell you how many messages are saved and how
much memory is remaining. Then, each Auto-Answer message
scrolls across the display. Each message begins with five dashes
( - - - - - ) and the date and time that it was received.
3. To pause at any time while reviewing messages, press the
Spacebar
Spacebar
. Press the
again to continue reviewing the messages.
Esc
4. To stop reading messages, press
. CLEAR MESSAGES
<NO> is displayed. Go to step 7.
5. When finished, the Superprint Pro80 displays, <END OF MESSAGES>.
Esc
6. Press
. CLEAR MESSAGES <NO> is displayed.
Spacebar
7. To clear messages, press
to change the setting to <YES> and
Enter
press
. ** MESSAGES CLEARED ** is displayed.
Can I print all of
the Auto-Answer
Messages at once?
EDITING THE OUTGOING MESSAGE
Program
Auto-Answer
1. Hold down the
key and press
. AUTO
ANSWER RINGS <2> is displayed.
Program
Hold down the
key and press
2. Press
until CHANGE AA GREETING <NO> is displayed.
Printer
.
Spacebar
3. Press the
to change the option to <YES>. Then, press
Press
to scroll
Enter
. ANSWER> YOU HAVE REACHED AN ANS is displayed.
down. The last five
options allow you to
4. Edit the message as needed.
print all the items of a
particular type (see “The
Printer Button” on page
46).
You can use the
key to delete parts of the message and the
delete the whole message and start over.
keys to move around in the message, the
Back Space
Clear
button to
Enter
5. Press
to save this message and exit this menu.
** MEMO SAVED ** is displayed.
3 2 • U S I N G A U T O - A N S W E R
Download from Www.Somanuals.com. All Manuals Search And Download.
SETTING THE NUMBER OF RINGS
What does Toll
Saver do?
Program
Auto-Answer
1. Hold down the
key and press
. AUTO
ANSWER RINGS <2> is displayed.
Toll Saver saves you the
cost of a call when
checking your Auto-
Answer messages
2. Type the number of desired rings or “T” for Toll Saver. You can also
Spacebar
press the
. The number of rings (<2> through <9>) or
<TS> is displayed.
Enter
3. Press
to save this setting. ** AUTO ANSWER RINGS
remotely. You can tell if
you have any new mes-
sages because Auto-
Answer picks up the
call after two rings. If
you do not have new
messages, Auto-Answer
waits for five rings. So,
you can hang up after
three rings without
being charged for the
call.
SAVED ** is displayed.
TURNING OFF THE AUTO-ANSWER RELAY
VOICE ANNOUNCER
Program
Auto-Answer
1. Hold down the
key and press
. AUTO
ANSWER RINGS <2> is displayed.
2. Press
until AUTO ANSWER VOICE < ON> is displayed.
Spacebar
3. Press the
to change the option to <OFF>. Then, press
Enter
. ** AUTO ANSWER VOICE OFF ** is displayed.
THE REMOTE MESSAGE RETRIEVAL OPTION
Saving a Password
Program
Auto-Answer
1. Hold down the
key and press
. AUTO
Can I check
messages when I
am away from
home?
ANSWER RINGS <2> is displayed.
2. Press
until CHANGE AA PASSWORD < NO> is displayed.
Spacebar
3. Press the
to change the option to <YES>. Then, press
Enter
Yes, remote message
retrieval allows you to
use another TTY when
you are away from your
Superprint Pro80 to
check your Auto-
. TYPE AA PASSWORD is displayed.
4. Type your password. Your password can be up to 8 characters long
and can include letters and numbers only. There is room for only one
password.
Enter
5. Press
to save this setting. ** AA PASSWORD SAVED **
is displayed.
Answer messages.
In order to use this
function you must first
save a password in your
Superprint Pro80. You
will be able to read
your messages from
another TTY location
only if a password has
been saved.
Reading Auto-Answer Messages Remotely
Auto-Answer
1. Before you leave, press
to turn Auto-Answer on and
make sure you have saved a password.
2. Call your Superprint Pro80 from a different TTY.
3. Wait for the Superprint Pro80 to answer the call and send the Auto-
Answer message.
4. Type a slash followed by your password like this:
/MYPASS
Enter
5. Press
. The Superprint Pro80 sends all of the Auto-Answer
information. When all of the messages have been sent, <END OF
MESSAGES> is briefly displayed followed by CLEAR
MESSAGES Y/N.
Y
6. Press
to clear messages. MESSAGES CLEARED is displayed
U S I N G A U T O - A N S W E R • 3 3
Download from Www.Somanuals.com. All Manuals Search And Download.
and the Superprint Pro80 hangs up.
N
Press
to skip clearing messages. REPLAY MESSAGES Y/N? is
displayed.
Y
7. Press
to replay messages. Go to step 5.
N
Press
to skip replaying messages. PLEASE HANG UP is
displayed and the Superprint Pro80 hangs up.
HERE IS A SAMPLE:
John calls from another TTY and
waits for his Auto-Answer message
to finish
He types his password.
When John typed his password, it
counted as another message.
He decides not to clear his
messages.
He ends the call by deciding not to
read his messages again.
3 4 • U S I N G A U T O - A N S W E R
Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER
8
USING CALLER ID
ABOUT CALLER ID
If you have subscribed to Caller ID service from your telephone company,
you can view the information right on the Superprint Pro80 display. No
additional hardware is required!
Caller ID is
available from your
telephone company.
The Superprint Pro80
allows you to view
Caller ID information
only if you subscribe to
the service through
your telephone
When you subscribe to Caller ID service, information about the people
who call you is displayed while the Superprint Pro80 ring flasher flashes,
before you answer a call. Then, this information is saved along with the
date and time of the call so you can review it later. Up to 99 Caller ID
entries are saved. When more calls are received, the oldest entries are
erased to make room for the new ones.
company.
Caller ID information includes the phone number of the caller. Phone
companies offer different options for Caller ID. Some Caller ID services
provide the caller’s name. The Superprint Pro80 is compatible with both
options. Because different Caller ID services are available, check with your
telephone company if you have questions about what is included with
your service.
TURNING ON CALLER ID
Once you have subscribed to Caller ID service, turn on Caller ID to begin
displaying and saving Caller ID information.
Why does my
display look
different?
If you have Auto-
Answer on in addition
to Caller ID, you will
see more information
on your display. The
display might look like
this: AA ON 1 NEW
Program
1. Hold down the
key and
CALLER ID
<OFF>
Caller ID
press the
button.
CALLER ID <OFF> is
Caller ID
displayed.
2. Press the
Press
Spacebar
to change the
Program
option to <ON>. Then, press
CALL 0 NEW MSGS
.
Enter
. ** CALLER ID IS
Hold
down
For more information
on Auto-Answer, please
see Chapter 7.
ON ** is displayed.
U S I N G C A L L E R I D • 3 5
Download from Www.Somanuals.com. All Manuals Search And Download.
VIEWING CALLER ID INFORMATION
When Receiving Calls
Press the Caller ID
button when Auto-
Answer is also on.
1. The Ring Flasher flashes slowly
... LINE IS RINGING ...
when the Superprint Pro80
receives a call. LINE IS
If you have Auto-
Answer on in addition
to Caller ID, you will
RINGING is displayed one time.
Caller ID
need to press
before reviewing Caller
ID entries.
For more information
on Auto-Answer, please
see Chapter 7.
2. While the line is ringing, the
Caller ID information is
ULTRATEC INC 2385400
2385400 11/03 9:30AM
1 NEW CALL
displayed. If you choose to
answer the call, you may do so.
If your Caller ID service includes
both name and number, both are
displayed. If your service
includes number only, the
number is displayed along with
the date and time of the call.
3. The Caller ID information is
displayed for eight seconds after
the line stops ringing. If you do
not pick up the call, 1 NEW
CALL is displayed.
Reviewing Caller ID Entries
1. Make sure Caller ID is on. X NEW CALLS should be displayed.
You can still review previous Caller ID entries even if 0 NEW
CALLS is displayed.
2. Press
to begin reviewing Caller ID entries.
The Caller ID information from
1 ULTRATEC INC 2385400
the most recent call is displayed.
Each call is numbered on the left
side of the display.
3 6 • U S I N G C A L L E R I D
Download from Www.Somanuals.com. All Manuals Search And Download.
If your Caller ID service includes
both name and number, both are
displayed. If your service
includes number only, the
number is displayed along with
the date and time of the call.
1 2385400
11/03 9:30AM
You can print all of
the Caller ID
entries in memory.
Progra
Hold down the
Printer
key and press
.
Press
to scroll
3. With name and number service,
you can view the date and time
on a second display. Press the
down. The last five
options allow you to
print all the items of a
particular type (see “The
Printer Button” on
page 46).
1
11/03 9:30AM
Spacebar
to view the date and
time of the call. Press the
Spacebar
again to view the name
and number.
4. Continue to press
to scroll
backwards through the Caller ID
entries. To view an entry that is
more recent, press
.
5. To print a Caller ID entry, press
PRINTING IN PROGRESS ...
Printer
Printer
.
6. To clear a Caller ID entry, press
CLEAR 238-5400
<NO>
Clear
the
button. CLEAR 238-
Clear
5400 <NO> is displayed.
Spacebar
7. Press the
to change the
** CLEARED **
option to <YES>. Then, press
Enter
. **CLEARED** is
Enter
displayed.
Press
2nd.
Press
1st...
U S I N G C A L L E R I D • 3 7
Download from Www.Somanuals.com. All Manuals Search And Download.
Caller ID Displays
The Display
shows this...
This is the
meaning...
TTY ON
Caller ID is not on. To turn it on,
Program
hold down the
key and
button.
Caller ID
press the
... LINE IS RINGING ...
Incoming call. If Caller ID is on,
this is displayed only for the
first rings.
CALLER NAME 6085551234 Caller ID display for name and
number service. This is the
caller’s name followed by the
caller’s phone number.
Displayed while line is ringing.
6085551234 11/03 9:30AM Caller ID display for number only
service. This is the caller’s phone
number followed by the date and
time of the call. Displayed while
line is ringing.
NUMBER UNAVAILABLE
The telephone company does not
have Caller ID information for this
caller.
NUMBER BLOCKED
2 NEW CALLS
The caller has used Caller ID
blocking when placing this call.
There are two Caller ID entries
that have not been reviewed.
1 ULTRATEC INC 2385400 The number of the call and the
name and number of caller. This
the first of two possible displays
when reviewing Caller ID entries
with both name and number. The
second shows the date and time.
1 2385400
11/03 9:30AM The number of the call, the phone
number of the caller, and the date
and time the call was received.
This display is seen when
reviewing Caller ID entries with
number only.
3 8 • U S I N G C A L L E R I D
Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER
USING VOICE CARRY
OVER (VCO)
9
WHAT IS REQUIRED?
What is VCO?
You will need:
●
VCO stands for “Voice
Carry Over.” Ultratec
developed this technol-
ogy to allow you to use
your own voice during
a conversation. You
speak using a telephone
and read responses
Superprint Pro80 connected to a telephone (see “Connecting Power &
Phone Line” on page 7).
The person you are calling (or who calls you) will need one
of the following:
●
●
●
A telephone if the call is placed through a Telecommunications
Relay Service (TRS).
Other TTY and a telephone both directly connected to the same
phone line.
using your Superprint
Pro80.
Other TTY with acoustic cups and a telephone.
VCO calls can be made
directly between two
TTY users or placed
through your Relay
service.
U S I N G V O I C E C A R R Y O V E R ( V C O ) • 3 9
Download from Www.Somanuals.com. All Manuals Search And Download.
HOW TO PLACE A VCO CALL
Using theTelecommunications Relay Service (TRS)
If the following is true, use these instructions.
The person I am calling does not have a TTY.
Relay
1. Press
to dial the TRS number (to program this button, see
“Programming the Relay Phone Number” on page 24).
2. Wait for the Communication Assistant (CA) to answer. Then, type
the message, “VCO PLS GA” on the keyboard.
3. Pick up the telephone handset.
4. When you see the message VCO ON on the Superprint Pro80
display, tell the CA by voice the number you want to call. The CA
dials the number of the person you are calling.
5. When the person answers, the CA types the person’s greeting so that
you can read it on your Superprint Pro80.
6. When you see “GA,” you can begin speaking directly into the
telephone handset and read the replies that the CA types.
Calling Directly
If the following is true, use these instructions.
The person I am calling is a hearing person who has a
phone/TTY combination.
1. Dial the phone number of the person you are calling on the
Superprint Pro80.
2. Wait for the person to answer and look at your Signal light and
display to determine if he or she is speaking or using a TTY.
3. If the person is speaking, pick up the telephone handset and speak
into it to tell him or her that you would like to use VCO.
If the person is typing on a TTY, type on your Superprint Pro80 that
you would like to use VCO.
4. When the other person is ready to use VCO, you can begin your
conversation by speaking into the phone and reading what the other
person types on your Superprint Pro80 display.
4 0 • U S I N G V O I C E C A R R Y O V E R ( V C O )
Download from Www.Somanuals.com. All Manuals Search And Download.
VCO INFORMATION
This section contains answers to frequently asked questions about VCO.
How does the Telecommunications Relay Service (TRS) relay
my VCO call?
Every state in the U.S. has a TRS which links TTY users with those who
do not have TTYs. With the TRS, VCO calls are made with the help of an
operator called a Communications Assistant (CA). You can speak directly
to the person you are calling. That person speaks his or her reply which
the CA types for you to read on your TTY. This service is available 24
hours, 7 days a week.
By law, all relay calls are kept strictly confidential. You may find your
state’s toll-free TRS number in the front of your local telephone book.
Does VCO automatically translate between voice and text?
No. VCO requires the use of a TTY or TRS. During a VCO call through
the TRS, the CA types the other person’s spoken words and you can read
what is said on your display. During a direct VCO call, the other person
types the message on a TTY.
Is there an additional charge for using VCO and TRS?
No. VCO does not cost anything! The TRS service is provided toll-free.
Local calls are free. Long distance calls incur the same charges as standard
voice conversations of the same duration, distance and time of day. Some
TRS providers also offer reduced rates for long distance.
Where can I learn more about VCO?
Contact your state’s TRS and ask them about the specific VCO options
available to you, such as 2-line VCO and user profiles. Your state’s TRS
number can be found in the front of your local telephone directory.
What is HCO?
Hearing Carry Over (HCO) is similar to VCO, in that it combines voice
telephone calling with TTY calling. The difference is that instead of
speaking for yourself and reading the reply, HCO lets you hear for yourself
and then type the reply.
U S I N G V O I C E C A R R Y O V E R ( V C O ) • 4 1
Download from Www.Somanuals.com. All Manuals Search And Download.
4 2 • U S I N G V O I C E C A R R Y O V E R ( V C O )
Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER
PERSONALIZING GENERAL
OPTIONS
10
THE OPTIONS BUTTON
Code
There are several
features
programmed by the
Options button.
TTYs communicate with each other using a “language” which is called a
“code.” The Superprint Pro80 uses three different communication codes:
Turbo Code, Baudot and ASCII (optional). Please see Chapter 11, “Using
Codes” for more information.
Option
The
button lets
Options
1. Press
. CODE < AUTOMATIC> is displayed. This is the
you customize certain
features of the
Superprint Pro80 to
your preferences. There
are several features list-
ed in this menu.
Directions for cus-
tomizing them are
given in this chapter.
default setting which allows the Superprint Pro80 to automatically
determine the best code to use for each call. With this setting, the
Superprint Pro80 detects which codes the other TTY uses and selects
the most appropriate one.
Spacebar
2. Press the
to change the setting to the code you prefer.
Enter
Esc
3. Press
to save this setting or press
to exit the Options
menu without making any changes.
Depending on the code that you select, other options may become
available. For more information on these settings, see Chapter 11.
Set the Clock
Options
1. Press
. CODE < AUTOMATIC> is displayed.
2. Press
until SET THE CLOCK <NO > is displayed.
Spacebar
Enter
3. Press the
to change the option to <YES>. Then, press
. The date and time are displayed with the first number flashing.
4. Type each number, it will automatically advance to the next number.
Enter
Esc
5. Press
when the date and time are correct, or press
to
exit the Options menu without making any changes.
P E R S O N A L I Z I N G G E N E R A L O P T I O N S • 4 3
Download from Www.Somanuals.com. All Manuals Search And Download.
Turbo Code®
Leave Auto ID on
all the time.
For this option, it is recommended that you leave the setting as TURBO
CODE < ON>. This allows the Superprint Pro80 to use Turbo Code when
it connects to another TTY that has this capability. Remember that when
the Code option is set to CODE <AUTOMATIC>, the Superprint Pro80
will automatically select the best code to use for each call. For more
information on Turbo Code, please see Chapter 11.
If you choose to turn
Auto ID off, the
Superprint Pro80 will
not automatically alert
people that you are
using a TTY.
If you do choose to turn off Turbo Code follow these steps:
Without Auto ID, you
will need to type in
order to send TTY
tones or use the Voice
Announcer to alert
other people to your
TTY call.
Options
1. Press
2. Press
. CODE < AUTOMATIC> is displayed.
to scroll through the options until TURBO CODE < ON>
is displayed.
Spacebar
3. Press the
to change the option to <OFF>.
Enter
4. Press
menu, or press
changes.
to save this setting and move to the next option in the
Esc
to exit the Options menu without making any
E-Turbo™
Enhanced Turbo Code (or E-Turbo) technology enables your TTY and your
relay service to work together, streamlining your relay calls. Relays that offer
E–Turbo provide calls that are more “functionally equivalent” to traditional
voice calls than ever before. With E-Turbo, many of the details of a relay call are
automatically handled for you:
●
You dial the phone number of the person you are calling. Your
Superprint Pro80 automatically connects to your TRS.
●
●
Your interaction with the CA is reduced.
Your preferences are automatically sent to the TRS such as your
preference for a male or famale CA.
To turn E-Turbo on:
Options
1. Press
. CODE < AUTOMATIC> is displayed.
2. Press
until E-TURBO is displayed.
Spacebar
3. Press the
to select <ON>.
Enter
4. Press
. **E-TURBO ON** is displayed briefly.
Esc
5. Press
to exit the Options menu.
You will also need to program the access telephone number for your
E-Turbo compatible TRS. Please see page 22 for more information about
setting up and using E-Turbo.
Auto ID™
The Auto ID feature alerts a hearing person that you are calling from a
TTY. It automatically sends a series of audible tones over the telephone
line every few seconds. This helps people like 911 operators quickly
recognize a TTY call.
4 4 • P E R S O N A L I Z I N G G E N E R A L O P T I O N S
Download from Www.Somanuals.com. All Manuals Search And Download.
The tones are sent if someone picks up your call but no one begins typing.
SENDING AUTO ID is displayed each time the tones are sent. Tones are
also sent if no one types for a few minutes during a conversation. Auto ID
turns off whenever you start typing.
NOTE: If the message, SENDING AUTO ID appears on your display,
you may still do any of the Superprint Pro80’s functions.
It is recommended that you leave Auto ID on all the time so it will always
be available in the event of an emergency. To turn off the Auto ID feature:
Options
1. Press
. CODE < AUTOMATIC> is displayed.
2. Press
to scroll through the options until AUTO ID < ON> is
displayed.
Spacebar
3. Press the
to change the setting to <OFF>.
Enter
4. Press
to save this setting and move to the next option in the
Esc
menu, or press
to exit the Options menu without making any
changes.
Dial Using
The Superprint Pro80 is set for touchtone dialing, which is correct for
almost all telephone lines. With the Dial option, you can change the
setting to pulse dialing if needed.
Options
1. Press
. CODE < AUTOMATIC> is displayed.
2. Press
to scroll through the options in the Setup menu until DIAL
USING < TONE> is displayed.
Spacebar
3. To change the setting to <PULSE>, press the
.
Enter
4. Press
to save this setting and move to the next option in the
Esc
menu, or press
changes.
to exit the Options menu without making any
Dialing Prefix
A dialing prefix can be handy if you frequently have to type a series of
numbers before dialing a phone number. This is common in office settings
where a code such as “9” is required to obtain an “outside line.” When a
Dialing Prefix is saved, the Superprint Pro80 will always dial the prefix
before dialing a number from the Dialing Directory. The Dialing Prefix is
not used when dialing from the keyboard.
Options
1. Press
. CODE < AUTOMATIC> is displayed.
2. Press
to scroll through the options until EDIT DIALING
PREFIX <NO> is displayed.
Spacebar
3. Press the
4. Press
to change the setting to <YES>.
. DIALING PREFIX is displayed.
Enter
5. Type the prefix. There is room for up to 29 characters.
Enter
6. Press
to save this setting and move to the next option in the menu,
Esc
or press
to exit the Options menu without making any changes.
P E R S O N A L I Z I N G G E N E R A L O P T I O N S • 4 5
Download from Www.Somanuals.com. All Manuals Search And Download.
Interrupt
What items are
programmed by the
Printer button?
If you turn Interrupt off, you will not receive Interrupt request messages.
Interrupt
Your
key will still send the interrupt message while someone else
is typing.
All of the settings that
affect how your print-
outs look are pro-
Options
1. Press
. CODE < AUTOMATIC> is displayed.
to scroll through the options until INTERRUPT <ON> is
2. Press
displayed.
grammed with the
Printer
button. You
Spacebar
3. Press the
to change the setting to <OFF>.
have choices about the
size of the font and the
way conversations are
printed.
Enter
4. Press
to save this setting and move to the next option in the
Esc
menu, or press
to exit the Options menu without making any
changes.
With this button, you
can also choose to print
all the items of a partic-
ular type such as all the
Auto-Answer messages
currently in memory.
THE PRINTER BUTTON
Print Font
Usually, the Superprint Pro80 prints everything in bold letters. With the
Print Font option you can choose between normal, wide or bold letters.
Program
Printer
1. Hold down the
key and press
. PRINT FONT
<BOLD> is displayed.
Spacebar
2. Press the
to change the setting.
Enter
3. Press
menu, or press
any changes.
to save this setting and move to the next option in the
Esc
to exit the Print Setup menu without making
Print Case
Usually, what you type is printed in all lower case letters and what is
typed by the person on the other end of the line is printed in upper case
letters. With the Print Case option you can choose to have all printing
appear in upper case.
Program
Printer
1. Hold down the
<BOLD> is displayed.
key and press
. PRINT FONT
2. Press
to scroll through the options until PRINTER CASE
<UPPER/LOWER> is displayed.
Spacebar
3. Press the
to change the setting to <ALL UPPER>.
Enter
4. Press
menu, or press
any changes.
to save this setting and move to the next option in the
Esc
to exit the Print Setup menu without making
Print all Auto-Answer Messages
Program
Printer
1. Hold down the
<BOLD> is displayed.
2. Press to scroll through the options until PRINT ALL AA
MESSAGES <NO> is displayed.
key and press
. PRINT FONT
4 6 • P E R S O N A L I Z I N G G E N E R A L O P T I O N S
Download from Www.Somanuals.com. All Manuals Search And Download.
Spacebar
3. Press the
to change the option to <YES>. Then, press
Enter
. A list of every Auto-Answer message and the time it was
received is printed.
Esc
4. Press
to stop printing, if needed.
Print all Caller ID Entries
Program
Printer
1. Hold down the
key and press
. PRINT FONT
<BOLD> is displayed.
2. Press
to scroll through the options until PRINT CALLER-ID
MESSAGES <NO> is displayed.
Spacebar
3. Press the
to change the option to <YES>. Then, press
Enter
. A list of every Caller ID entry is printed.
Esc
4. Press
to stop printing, if needed.
Print Dialing Directory
Program
Printer
1. Hold down the
key and press
. PRINT FONT
<BOLD> is displayed.
2. Press
to scroll through the options until PRINT DIALING
DIRECTORY <NO> is displayed.
Spacebar
3. Press the
to change the option to <YES>. Then, press
Enter
. A list of all the names and numbers in the Directory is
printed.
Esc
4. Press
to stop printing, if needed.
Print all Conversations
Program
Printer
1. Hold down the
key and press
. PRINT FONT
<BOLD> is displayed.
2. Press
to scroll through the options until PRINT ALL
CONVERSATIONS <NO> is displayed.
Spacebar
3. Press the
to change the option to <YES>. Then, press
Enter
. All the conversations in memory are printed.
Esc
4. Press
to stop printing, if needed.
Print all Memos
Program
Printer
1. Hold down the
<BOLD> is displayed.
key and press
. PRINT FONT
2. Press
to scroll through the options until PRINT ALL MEMOS
<NO> is displayed.
Spacebar
3. Press the
to change the option to <YES>. Then, press
Enter
. A list of every Memo name and the contents is printed.
Esc
4. Press
to stop printing, if needed.
P E R S O N A L I Z I N G G E N E R A L O P T I O N S • 4 7
Download from Www.Somanuals.com. All Manuals Search And Download.
STICKY KEYS
There are some characters and functions that require you to hold down one
key while pressing another button or key. For example, in order to type
Shift
the “$” symbol, you need to hold down the
key while pressing the
4
key. Other examples are the Special Function buttons. In order to
program some of the Special Function buttons, you need to hold down the
Program
key then press the desired Special Function button.
If you wish to use just one hand to type symbols or to use the Special
Function buttons, you can turn on “Sticky Keys” mode. When Sticky
Keys mode is on, you can type special symbols like the question mark by
Shift
pressing
and then pressing the desired key. In this mode you can
Program
program the Special Functions by pressing
desired Special Function button.
and then pressing the
Shift
To turn on Sticky Keys mode, press the
KEYS ON ** is briefly displayed.
key 5 times. ** STICKY
Shift
Program
Shift
You can also lock down the
or
key by pressing the
key twice while Sticky Keys mode is on. Now every key or button press is
Shift
affected by the locked down key. To unlock the key, press the
again.
key
Shift
To turn off Sticky Keys mode, press the
key 5 times again.
** STICKY KEYS OFF ** is briefly displayed.
On/Off
Sticky Keys mode stays on even if you press the
button.
4 8 • P E R S O N A L I Z I N G G E N E R A L O P T I O N S
Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER
11
USING CODES
COMMUNICATION CODES
TTYs communicate with each other using a kind of “language” which is
called a “communication protocol” or “code.” The Superprint Pro80 uses
three different communication codes: Turbo Code®, Baudot and ASCII
(optional).
The Superprint Pro80 automatically decides which code to use while
communicating with other TTYs. It can tell what codes the other TTY
uses and selects the most appropriate code.
For various reasons, you can set the Superprint Pro80 to use only the code
that you tell it to.
TURBO CODE
AboutTurbo Code
When your Superprint Pro80 connects to another TTY that uses Turbo
Code, your conversation occurs as fast as you type. This means that your
conversation happens in “real time” without annoying delays. Plus, Turbo
Code allows you to interrupt the other person.
S.O NICE TO HERE FROM YOU
The Turbo Code Dot
You can tell when the TTY has connected using Turbo Code because a
small dot, like a period, is displayed on the left side of the display.
Turbo Code also allows you to use the special “shift” characters on the top
row of your TTY (example: @ # % ^ & * _ < >). If your call is
connected in Baudot, these characters cannot be received or printed at the
other end of the line. This is yet another example of why Turbo Code is
better for TTY communication than Baudot—especially in the day of
sharing your email address.
If you need to turn off Turbo Code, see “Turbo Code” on page 44.
U S I N G C O D E S • 4 9
Download from Www.Somanuals.com. All Manuals Search And Download.
SelectingTurbo Lock
To make sure that you are using Turbo Code with a call, select Turbo
Lock:
Options
1. Press
. CODE < AUTOMATIC> is displayed.
Spacebar
2. Press the
to change the option to <TURBO LOCK>. Then,
Enter
press
. TURBO LOCK <OFF> is displayed.
Spacebar
3. Press the
to change the option to <ON>. Then, press
Enter
. ** TURBO LOCK ON ** is displayed.
Esc
4. Press
to exit the Options menu.
BAUDOT CODE
Options
1. Press
. CODE < AUTOMATIC> is displayed.
Spacebar
2. Press the
3. Press
to change the setting to <BAUDOT>.
. ** BAUDOT CODE ON ** is displayed briefly. Then,
the Baudot baud rate option is displayed.
Enter
Spacebar
Enter
4. Press the
to select either <45> or <50>. Then, press
to save it.
Select <45> to use only 45.5 baud Baudot. Most Baudot TTYs use
this setting.
Select <50> to use only 50 baud Baudot. TTYs purchased in
Australia, New Zealand or South Africa use 50 baud.
Esc
5. Press
to exit this menu.
ASCII (OPTIONAL)
About ASCII
ASCII stands for American Standard Code for Information Interchange.
Some TTYs and all computers in the United States and Canada use ASCII.
If your Superprint Pro80 has ASCII, you may need to change some
options.
Changing ASCII Options
Options
1. Press
. CODE < AUTOMATIC> is displayed.
Spacebar
2. Press the
to change the setting to <ASCII>.
Enter
3. Press
. ** ASCII CODE ON ** is displayed briefly. Then, the
first of the ASCII options is displayed.
4. Press
to scroll through the options. These described in the next
section, “ASCII Options.”
Spacebar
5. For each option, you can press the
to change the setting.
Enter
Then, press
to save it. The next option will be displayed.
Esc
6. Press
to exit the ASCII Options at any time.
5 0 • U S I N G C O D E S
Download from Www.Somanuals.com. All Manuals Search And Download.
ASCII Options
ASCII (ORIGINATE/ANSWER)
Determines which machine is calling and which one is answering. This
usually happens automatically. However, if you are manually setting up
ASCII, select ORIGINATE if you are going to be the person placing the
call and select ANSWER if you are going to be receiving ASCII calls.
The default is ORIGINATE.
Baud Rate (110/300)
Determines how fast the signals travel through the phone lines. You can
choose 110 or 300 baud, but 110 is rarely used. The default baud rate is
300.
Duplex (HALF/FULL)
Controls how characters are displayed. If you get double characters
(lliikkee tthhiiss) or none at all, change the option between half duplex
and full duplex. The default is half duplex.
Parity (8N1/7E1)
Controls error-checking. You can choose 8N1 or 7E1. The first number is
data bits. The middle letter means: “N” for No parity or “E” for Even
parity. The last number is stop bits. The default is 8N1 parity.
Return Sequence (CR/CR + LF)
Determines what the Superprint Pro80 sends when you press the key. You
can choose CR or CR + LF. CR stands for “carriage return” and CR + LF
stands for “carriage return plus line feed.” A carriage return goes to the
beginning of the current line. A carriage return plus a line feed goes to
the beginning of the next line. The default is CR + LF.
To connect your Superprint Pro80 to a computer, the other person should
have the computer set to use 300 baud, half duplex, 8N1 parity and CR.
ASCII Seek Time (3)
Sets the length of time during which the Superprint Pro80 sends out an
ASCII seek tone. The normal TTY seek time is 3 seconds. You may need
more time if you often connect to computers. Six seconds is recommended.
Selecting 0 turns off ASCII code and your Superprint Pro80 will
not try to use it even if the other TTY is using ASCII.
U S I N G C O D E S • 5 1
Download from Www.Somanuals.com. All Manuals Search And Download.
Troubleshooting ASCII Calls
If you do not receive a clear message during an ASCII call, try:
●
Changing the parity setting to correct garbled strings of text.
●
Changing the duplex setting to correct no characters or double
characters appearing when you type.
●
●
Changing the baud rate (110 or 300).
Changing the ASCII (ORIGINATE/ANSWER) setting.
If the code option is set to automatic and your Superprint Pro80 loses the
ASCII connection, NO ASCII CONNECTION is displayed and Baudot is
used.
If the code option is set to ASCII and your Superprint Pro80 loses the
ASCII connection, it waits until the other person changes to ASCII or
until you change the code option setting to automatic or Baudot.
If you are unable to make an ASCII connection, check to make sure your
ASCII seek time is set to at least 3. You can also try increasing the seek
time.
5 2 • U S I N G C O D E S
Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER
12
CARE & REPAIR
Ordinary care of your Superprint Pro80 includes replacing the printer
paper and replacing the batteries. If you have any other problems, you
may be able to solve them by reading the Troubleshooting section of this
manual.
CAUTION:
●
Adjust only those con-
trols that are covered by
the operating instruc-
tions. Improper adjust-
ment of other controls
may damage the
Besides the printer paper and batteries, the Superprint Pro80 has no other
user-serviceable parts. Any repair work should be done by a qualified
service person. If you try to repair the TTY yourself, you may damage the
Superprint Pro80 and you will void your warranty.
Superprint Pro80.
●
To clean: Unplug the
BATTERY CARE
The Superprint Pro80 will run on batteries for short periods of time such
as if the power fails or if the power adapter is unplugged. Fully-charged,
the six, AA rechargeable NiCad batteries will provide approximately 15
minutes of normal use.
Superprint Pro80 from
the wall outlet. Use a
damp cloth. Do not use
liquid or aerosol clean-
ers.
●
Never attempt to
open, disassemble or
service the Superprint
Pro80. All repairs should
be performed by an
When the Power light blinks, you have about 5 minutes of battery power
left. The batteries will last longer if you turn off the printer when you use
battery power.
authorized service center.
Opening or removing
covers exposes you to the
risk of dangerous volt-
ages and other hazards.
If reassembled incorrect-
ly, the Superprint Pro80
can become an electrical
shock hazard.
Checking the Batteries
Over time, with normal use, the batteries lose their ability to hold a full
charge. To be sure that the batteries are fully charged, check them once a
month.
1. Unplug the AC adapter.
2. Turn on the Superprint Pro80 for 15 minutes (you can still use it for
calls during this time).
●
Avoid using a tele-
3. If the Power light still glows steadily after 15 minutes, then the
batteries are fine. If the Power light begins to blink during this
time, it is time to “exercise” the batteries (see the next section).
phone (other than a
cordless type) during an
electrical storm. There is
a remote risk of electric
shock from lightning.
●●Do not use the tele-
phone to report a gas
leak in the vicinity of
the leak.
C A R E & R E P A I R • 5 3
Download from Www.Somanuals.com. All Manuals Search And Download.
Exercising the Batteries
CAUTION!
1. Unplug the Superprint Pro80 and turn it on.
2. Leave the Superprint Pro80 this way until the Power light flashes.
●●Use only the type
and size battery speci-
fied in the instructions
for your unit. NEVER
USE NiMH OR
ALKALINE
RECHARGEABLE
BATTERIES.
●●Do not dispose of the
batteries in a fire. Cells
may explode. Check
local codes for possible
special disposal instruc-
tions.
●●Do not open or muti-
late the batteries.
Battery electrolyte is
corrosive and may cause
damage to the eyes or
skin. It may be toxic if
swallowed.
3. Turn the power off and plug the Superprint Pro80 back in for at least
24 hours.
4. Unplug the Superprint Pro80 and turn it on.
5. Leave the Superprint Pro80 this way for 15 minutes.
6. Repeat steps 1 through 5 until the Power light does not blink after
15 minutes of being on without the power adapter plugged in.
7. Plug in the Superprint Pro80. It is now ready for use.
Replacing the batteries
Replace the batteries every two or three years, or when they run down in
less than 15 minutes and exercising them does not help.
Use only AA, NiCad rechargeable batteries. NiMH and alkaline
rechargeable batteries will damage the Superprint Pro80 if it is plugged
in. These batteries require their own recharger.
If you unplug the Superprint Pro80 and remove the batteries for more
than 12 hours, all memory will be erased. The Greeting, Auto-Answer
message and other personalized settings will go to the factory default
values.
●●Exercise care in han-
dling batteries in order
not to short them with
conducting materials
such as rings, bracelets,
and keys. The battery
or conductor may over-
heat and cause burns.
Remove the cover: Slide
cover in the direction of
the arrow.Then, lift it off.
Put the battery
cover back on.
Take out the old batteries
and put in new ones. Be
sure that the + and - ends
match the symbols on the
bottom of the TTY.
Release the cover: Press the
release tab with the point of
a pen through the small hole.
5 4 • C A R E & R E P A I R
Download from Www.Somanuals.com. All Manuals Search And Download.
CLEARING ALL MEMORY
You can clear all conversations, memos, Directory entries, and Auto-
Answer messages at one time. Follow these steps to clear all memories:
Important!
Are you sure you
want to clear the
memory?
Clear
1. Press
. CLEAR <CONVERSATION> is displayed.
Spacebar
2.
3.
4.
5.
Press
to change the option to <ALL>.
Cleared memory cannot
be retrieved. You may
want to print out the
Directory or other saved
items first (see “The
Printer Button” on page
46).
Enter
Press
Press
Press
. CLEAR ALL <NO> is displayed.
Spacebar
to change the option to <YES>.
Enter
. ** ALL MEMORY CLEARED ** is displayed.
RESETTING THE SUPERPRINT PRO80
Resetting the Superprint Pro80 returns all options to their original
settings. It also clears all Conversations, Auto-Answer messages, Memos
and Directory entries.
Follow these steps to reset the Superprint Pro80:
Shift
Shift
Ctrl
1. Press the left
key, the right
key, and the
key
Important!
Shift
Shift
Ctrl
(
+
+
) all at the same time. You will see a version
Are you sure you
want to reset your
Superprint Pro80?
number and RESET Y/N? on the display.
2. Press to reset. ** RESET ** is displayed briefly.
Y
N
Press if you change your mind and decide not to reset the
Resetting the
Superprint Pro80.
Superprint Pro80
deletes all your person-
alized settings and
everything stored in
memory. There is no
way to get the contents
back after you reset.
You may wish to print
out the Directory or
other saved items first.
CLEANING
To clean:
1. Unplug the Superprint Pro80 from the wall outlet.
2. Use a damp cloth. Do not use liquid or aerosol cleaners.
C A R E & R E P A I R • 5 5
Download from Www.Somanuals.com. All Manuals Search And Download.
REPAIR
WARNING:
If your Superprint Pro80 is not working, we may be able to help you solve
the problem over the telephone. Call Ultratec at the number on the inside
front cover.
Unplug the Superprint
Pro80 from the wall
outlet and refer servic-
ing to qualified service
personnel under the fol-
lowing conditions:
Follow these steps if you need to send the Superprint Pro80 to our repair
center:
1. Pack it in the original shipping carton or a similar sturdy box.
2. Include a note that describes the problem. The note will help our
●●When the power sup-
ply cord or plug is
technicians find the problem.
damaged or frayed.
●●If liquid has been
spilled into the TTY.
3. Insure the Superprint Pro80 for shipment. Ultratec or an authorized
Ultratec repair center is not responsible for damage during shipping
to the center.
●●If the TTY has been
exposed to rain or
water.
●●If the TTY does not
operate normally when
the operating instruc-
tions are followed.
●●If the TTY has been
dropped and/or dam-
aged.
●●If the TTY exhibits a
distinct change in
performance.
4. Send the Superprint Pro80 to the Ultratec National Service Center
at:
Ultratec National Service Center
5901 Research Park Blvd.
Madison, WI 53719
(608) 238-5400 (V/TTY)
email: [email protected]
TROUBLESHOOTING
Dialing Problems
Dialing does not work.
Make sure you have the right tone or pulse setting for your telephone
system (see “Dial Using” on page 45).
The display says ** NO DIRECT CONNECT **.
The Superprint Pro80 is not properly connected to the telephone line or
the line may be in use. Be sure the cord is firmly plugged into the
Superprint Pro80 and the telephone wall jack. You can also try using a
different telephone cord or wall jack.
Display/Connection Problems
The display shows all numbers, symbols, or unreadable
characters instead of words.
Spacebar
Press the
. If that does not help and you have a Turbo Code
connection, try changing from Turbo Code to Baudot code. Hold down
Ctrl
Shift
B
the
and
keys and press the
key to change to Baudot code.
If the symbols are scrolling across the display very fast, hang up the call
and try again. This could be a bad connection.
Some characters are not being sent.
Because Baudot code does not support special characters, it does not
5 6 • C A R E & R E P A I R
Download from Www.Somanuals.com. All Manuals Search And Download.
recognize some of the “shift” characters on the top row of a TTY
(example: @ # $ % ^ & * _ < >). To type these characters (such as in an
email address) make sure your call is connected in Turbo Code (see “About
Turbo Code” on page 49).
Printer Problems
The printer does not work.
Printer
Be sure the printer is on by pressing
. If it is, try resetting the
printer by turning the Superprint Pro80 off and on again.
The printer works, but it prints too lightly or not at all.
Make sure you have high-grade thermal printer paper and it is correctly
installed. (See “Installing Printer Paper” on page 9).
The printer only prints the bottom half of characters.
The print head should be replaced. Contact your dealer or Ultratec.
On battery power, the printer prints too slowly or lightly.
The batteries are low. Connect the AC adapter for 24 hours to recharge the
batteries. The Superprint Pro80 is not designed for continued use on
battery power.
The printer prints over the same line so the print is not
readable.
The paper may be sticking. Make sure the roll of paper on the paper
holder is pulled out away from the Superprint Pro80 as far as it can go.
The paper holder should snap into place when it is fully extended. Also,
make sure that no cords or other item is touching the paper.
Power Problems
The batteries run down too soon.
You may not be regularly using your Superprint Pro80 on battery power,
or the batteries are old (see “Battery Care” on page 53).
The Superprint Pro80 does not turn on when you press the
On/Off switch, or the Power light blinks even when the AC
adapter is plugged in.
Be sure the electrical outlet is working. Be sure you are using the correct
AC adapter—it should be a 10VDC, 1500 mA adapter. If you still have a
problem, contact your dealer or Ultratec.
The Superprint Pro80 works fine in the evening, but does
not work during the day.
You may have plugged the AC adapter into a switch-controlled outlet. Try a dif-
ferent outlet that you are sure is not controlled by a switch.
C A R E & R E P A I R • 5 7
Download from Www.Somanuals.com. All Manuals Search And Download.
5 8 • C A R E & R E P A I R
Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER
13
SPECIFICATIONS
Physical Dimensions
Memory
Size - 12.25" x 9.25" x 2.5"
32K total
Weight - 3.5 lbs. with batteries
Memory edit functions: insert, clear
Memo/Directory Memory:
9,500 characters
Stores and sends over 100 named memos
Power
AC adapter - 10VDC, 1500 mA
AC adapter is UL/CSA listed
Stores and dials up to 99 Directory entries
The six, AA NiCad rechargeable batteries
are user-replaceable. They power the unit
for approximately 15 minutes.
Auto-Answer/Conversation Memory:
22,000 characters maximum capacity
Stores recent TTY conversations
Keyboard
Full size, computer style
Stores over 100 Auto-Answer messages
Printer
Prints 80 characters per line
11 special, one-touch function buttons
Sticky keys for single-handed typists
Uses 8.5" (216mm) thermal paper
Automatically divides long words
Character set: A-Z, 0-9, Backspace,
Enter/LF, Space, +=-$’()”/:;?,.*#%
Auto-Answer
Display
Saves and prints messages
Blue/green vacuum-fluorescent
Bidirectional
Personalizable message
32 characters
Character Height - 0.25" (6 mm)
Selectable number of rings before answer
Remote message retrieval
Direct Connect
Pulse or tone dialing
Caller ID
Demodulates Bell 202 and V.23 1200
Baud PSK asynchronous data as specified
in the CLASS (Customer Local Area
Signalling Service) specification.
Communication Codes
Automatic code detection on outgoing
calls (Turbo Code, ASCII or Baudot)
Baudot Code:
45.5 and 50 baud
Sensitivity: -45 dbm
Output: -10 dbm
Approvals
FCC approved. FCC Registration No.
(Part 68): D8KUSA-40006-DT-E
Turbo Code:
100 baud (average)
7 data bits
REN: 0.6B
CSA certified: LR 80395
ASCII Code (optional):
7N1, 8N1, 7E1, and 7O1
110 and 300 baud
Answer and originate
Full and half duplex
Compatible with Bell 103 modems
S P E C I F I C A T I O N S • 5 9
Download from Www.Somanuals.com. All Manuals Search And Download.
FCC Information
The Superprint Pro80 has been tested and found to comply
with the specifications for a Class B digital device
certain of the number of devices that may be connected to
a line, as determined by the total RENs, contact the local
telephone company. The REN for this product is 0.6B.
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful
interference in a residential installation. This equipment
generates and uses radio frequency energy and if not
installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception,
which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Should you experience trouble with this telephone
equipment, please contact:
Ultratec National Service Center
5901 Research Park Blvd.
Madison, WI 53719
email: [email protected]
For repair or warranty information, please contact Ultratec
Inc. Customer Service at (608) 238-5400 (V/TTY). If the
equipment is causing harm to the telephone network, the
telephone company may request that you disconnect the
equipment until the problem is resolved.
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the Superprint Pro80
and the receiver.
This equipment cannot be used on public coin phone
service provided by the telephone company. Connection to
party line service is subject to state tariffs.
•
•
Connect the Superprint Pro80 to an outlet on a circuit
different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV
technician for help.
If the Superprint Pro80 causes harm to the telephone
network, the telephone company will notify you in
advance that temporary discontinuance of service may be
required. But, if advance notice is not practical, the
telephone company will notify you as soon as possible.
Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
This equipment complies with Part 68 of the FCC rules
and the requirements adopted by the ACTA. A label is
located on the underside of the Superprint Pro80
containing, among other information, an FCC registration
number, D8KUSA-40006-DT-E. If requested, this
number must be provided to the telephone company.
Occasionally, your telephone company may make changes
in its facilities, equipment, operation, or procedures that
could affect the operation of your equipment. If so, you
will be given advance notice of the change to give you an
opportunity to maintain uninterrupted service.
A plug and jack used to connect this equipment to the
premises wiring and telephone network must comply with
the applicable FCC Part 68 rules and requirements
adopted by the ACTA. A compliant telephone cord and
modular plug is provided with this product. It is designed
to be connected to a compatible modular jack that is also
compliant. See installation instructions for details.
If your home has specially wired alarm equipment
connected to the telephone line, ensure the installation of
the Superprint Pro80 does not disable it. If you have
questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
The REN is used to determine the quantity of devices
which may be connected to the telephone line. Excessive
RENs on the line may result in the devices not ringing in
response to an incoming call. In most, but not all, areas
the sum of RENs should not exceed five (5.0). To be
Other than replacing the batteries, the Superprint Pro80
does not have any user-serviceable parts. Modification or
changes to the Superprint Pro80 not expressly approved by
Ultratec, Inc. can void your authority to operate the TTY.
Industry Canada Information
NOTICE: This equipment meets the applicable
Industry Canada Terminal Equipment Technical
Specifications. This is confirmed by the registration
number. The abbreviation, IC, before the registration
number signifies that registration was performed based on
a Declaration of Conformity indicating that Industry
Canada technical specifications were met. It does not
imply that Industry Canada approved the equipment.
NOTICE: The Ringer Equivalence Number (REN) for
this terminal equipment is 0.6B. The REN assigned to
each terminal equipment provides an indication of the
maximum number of terminals allowed to be connected to
a telephone interface. The termination on an interface may
consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence
Numbers of all the devices does not exceed five.
6 0 • S P E C I F I C A T I O N S
Download from Www.Somanuals.com. All Manuals Search And Download.
CHAPTER
1
INDEX
3-Way Calling ...2, 25
replacing ...54
pulse ...8, 45, 59
safety. See Safety instructions
type ...54
Baud Rate ...51, 59
Baudot code ...43, 50, 59
Relay. See also Relay
special requirements ...15-17
tone ...8, 45, 59
touchtone ...8, 45
troubleshooting ...56
A
AC Adapter ...7, 54, 57, 59
jack ...3, 7
Adapter. See AC Adapter
Address
C
Directory
adding to ...29
repair center ...56
Call Progress
clearing ...30, 55
dialing from ...12
editing ...30
looking up entries in ...12
memory for ...2
Ultratec, Inc. ...inside front cover
Announcer. See Voice Announcer or
Relay Voice Announcer
Answering a call ...16
ASCII code
about ...2, 15
displays ...15
Caller ID
about ...1, 35
button ...5, 35
number of entries stored ...2, 29,
59
printing entries ...30, 47
about ...50
options ...50, 51
seek time ...51
displays ...38
printing entries ...37, 47
reviewing entries ...36
turning on and off ...35
Calling, long distance ...15
Cleaning ...55
Duplex ...51
troubleshooting ...52
turning on and off ...43
Auto ID
E
about ...1, 44-45
turning on and off ...45
Auto-Answer
Clear button ...5
Clock. See Date & time
Codes ...43, 49-52
Computer, connecting with a ...50
Control (Ctrl) key ...20, 55
Conversation
E-Turbo. See Relay, E-Turbo
Emergency button ...4, 21-22
Esc. See Escape (Esc) button
Escape (Esc) button ...5
about ...2, 31
button ...5, 32-34
clearing ...32
Etiquette. See Conversation etiquette
F
memory for ...31, 55, 59
outgoing message ...32
password ...33
printing messages ...31, 46
Relay Voice Announcer ...31, 33
remote message retrieval ...33
reviewing messages ...32, 33
rings ...33
about ...17
clearing ...17
etiquette ...16
memory for ...17, 59
printing ...17, 47
reviewing ...17
Flasher. See Ring Flasher or Signaler
G
GA. See Conversation etiquette
Greeting
button ...4, 19
editing ...19
using ...19
D
turning on and off ...32
Date & time ...10, 17, 32, 37, 43
Dial button ...4, 11-12, 13. See also
Dialing
B
H
Batteries
Dial Using ...45
Hook Flash ...15
about ...53-54
checking ...53
compartment ...3
exercising ...54
how long they last ...53
problems ...57
Dialing. See also Dial button
E-Turbo. See Relay, E-Turbo
emergency ...21
I
Interrupt ...18, 46, 49
L
from keyboard ...2, 11-12
from the Directory ...12-13
prefix ...45
Light. See Power light or Signal light
I N D E X • 6 1
Download from Www.Somanuals.com. All Manuals Search And Download.
LINE IS RINGING ...2, 15, 38
Printing
Signaler ...2, 8
Printing. See also Paper or Printer
button
SK. See Conversation etiquette
Special characters {! @ " # $ % ‘ - ()
*} ...49, 57
Special Function buttons ...1, 3. See
also specific buttons
M
Auto-Answer messages ...46-47
Caller ID entries ...47
case ...46
Conversations ...47
Directory entries ...47
font size ...46
Memos ...28, 47
options ...2, 46-47
print size ...2
Maintenance. See Cleaning, Batteries,
or Repair
Manners. See Conversation etiquette
Memory
Sticky Keys ...48
Auto-Answer ...59
clearing ...17, 55
Conversation ...17, 59
Directory ...2, 29, 59
Memo ...2, 59
T
TDD ...1
Telephone
connecting ...2, 3, 8
line ...7, 8, 15, 56, 60
Telephone number. See Directory or
Dialing
Time. See Date & time
Toll Saver ...33
setup ...9, 46-47
troubleshooting ...57
turning on and off ...53
Program key ...1
Pulse. See Dialing
Memos. See also Send Memo button
clearing ...28, 55
editing ...28
memory for ...2, 59
printing ...28, 47
saving ...27
using ...21, 27
Message. See Auto-Answer or Memos
Tone. See Dialing
Touchtone. See Dialing
Transferring a call ...2, 15, 25-27
Troubleshooting ...56-57
TS. See Toll Saver
TTY ...1
R
Redial ...2, 13, 14
Relay
N
button ...4, 22-23, 24, 40-42
E-Turbo ...1, 22-23, 44
number ...22, 24
NO DIRECT CONNECT ...56
Number. See Directory
Turbo Code
Relay Voice Announcer. See also
Relay Voice button
about ...1, 49, 59
interrupt ...18
NUMBER BLOCKED ...38
NUMBER UNAVAILABLE ...38
about ...2, 20, 31, 33
number ...2, 21
Turbo Code dot ...49
Turbo Lock ...50
turning on and off ...43, 44, 56
Turbo Lock ...50
O
Relay Voice button ...5, 20, 21
Remote message retrieval. See Auto-
Answer, remote message retrieval
Remote polling. See Auto-Answer,
remote message retrieval
Repair ...53, 56, 60
Options button ...5, 43-46, 50
P
V
Paper ...9, 57, 59
Parity ...51
Password. See Auto-Answer
Phone. See Telephone
Power
VCO. See Voice Carry Over
Voice Announcer ...20
Voice Carry Over ...39-42
Resetting ...55
Ring Flasher ...1, 3
W
battery ...53-54
button ...3
connecting ...7, 59
safety ...iii
S
Wait for Response ...25
Weitbrecht ...inside front cover
Safety instructions ...iii
Send Memo button ...4, 21, 27-28.
See also Memos
Service. See Repair
Signal light ...3, 15
troublesshooting ...57
Power light ...3, 53
Printer button ...5, 46-47. See also
6 2 • I N D E X
Download from Www.Somanuals.com. All Manuals Search And Download.
Download from Www.Somanuals.com. All Manuals Search And Download.
QUICK REFERENCE
CONVERSATION ETIQUETTE
Below are some procedures, shortcuts and abbreviations that are commonly
used in TTY conversations.
GA
“go ahead.”
GA OR SK “go ahead or stop keying”
When you are done typing, type
When you are ready to end the
conversation, this lets the other
person know you are finished but that
they can add any last words before
ending the conversation.
GA
“GA” (or press
) to let the other
person know you are done and that
they can start typing.
SKSK
CA
“stop keying, stop keying.”
SK
Type “SKSK” (or press
twice) and
wait for the other person to type “SK”
before hanging up.
“communication
assistant”
MTG
NBR
OIC
OPR
PLS
PPL
Q
“meeting”
“number”
R
“are”
SHD
THX
TMW
U
“should”
“thanks”
“tomorrow”
“you”
CD
“could”
“oh, I see”
“operator”
“please”
CUL
CUZ
HD
“see you later”
“because”
“hold”
“people”
UR
“your”
MSG
“message”
“?” (question mark)
THE PROGRAM KEY
Program
Use the
key with the Special Function buttons to personalize your Superprint Pro80. Most of
the Special Function buttons at the top of the keyboard have special menus for programming. You
Program
access these menus with the
key:
RELAY NUMBER>
Relay
Press
Program
Hold
down
Download from Www.Somanuals.com. All Manuals Search And Download.
|