TM
turbochef technologies, inc.
end user trial oven Program
Potential end users wishing to “trial” an oven (or multiple ovens) may do so by completing the End User
Trial Oven Agreement (DOC-1108). e purposes of this offer are to enable TurboChef to:
• Continue to provide ovens for legitimate trial purposes
• Control its assets in the field
• Ensure accountability for the transaction
e trial period will be 90 days, beginning the day the oven is shipped to the end user. TurboChef will fill
requests with new or refurbished ovens at its discretion. If a new oven is not returned to TurboChef by the
end of the trial period, the end user will be billed at list price. If a refurbished oven is not returned to
TurboChef by the end of the trial period, the end user will be billed at 30% off list price.
e terms of this program may be changed by TurboChef without notice.
frequently Asked Questions
Who will be invoiced for the oven?
e end user requesting the unit will be invoiced for the trial oven if it is not returned at the end of the
trial period, per the terms specified above. Upon request of the trial oven, the end user will be required
to submit a completed credit application, which will be processed in the same manner as if the end
user were purchasing an oven.
What happens if I want to keep the oven beyond the trial period?
ese ovens are intended to be returned at the end of the trial period; however, when the oven ships
to you, an invoice will be generated that will have payment terms coinciding with your trial period.
Any ovens not returned will deem the invoice payable, effectively allowing you to purchase the oven.
e end user will pay list price for a new oven or 30% off list price for a refurbished oven.
How can I tell if my trial oven is new or refurbished?
On your order confirmation, the condition of the unit is noted in the description. In addition, the
oven serial number will indicate if you have a new or refurbished unit. Serial numbers of refurbished
units end in R or RS.
Does this oven carry a warranty?
New ovens carry a one-year warranty effective at the time of oven purchase. During the trial period,
the oven will be considered under warranty even though the effective date will not begin until the oven
is purchased.
Refurbished ovens carry a 90-day warranty effective at the time of oven purchase. During the trial
period, the oven will be considered under warranty even though the effective date will not begin until
the oven is purchased.
© 2008-2011 turbochef technologies, inc.
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Doc-1109-4 / rev b / Dec 2010
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