TRUE FOOD SERVICE EQUIPMENT, INC.
2001 East Terra Lane • P.O. Box 970 • O’Fallon, Missouri 63366
(636)-240-2400 • FAX (636)272-2408 • INT’L FAX (636)272-7546 • (800)325-6152
Parts Department (800)424-TRUE • Parts Department FAX# (636)272-9471
INSTALLATION MANUAL FOR MEAT WELL MODELS
TABLE OF CONTENTS
Safety Information
Safety Precautions ––––––––––––––––––––––– 1
Proper Disposal ––––––––––––––––––––––––––– 2
Connecting Electricity –––––––––––––––––––––– 3
Adapter Plugs ––––––––––––––––––––––––––– 3
Installation / Operation Instructions
Ownership ––––––––––––––––––––––––––––––– 4
Required Tools ––––––––––––––––––––––––––– 4
Uncrating & Locating –––––––––––––––––––––– 4
Installation of Castors –––––––––––––––––––––– 5
Leveling Cabinet –––––––––––––––––––––––––– 6
TMW-36F-QT
Electrical Instructions –––––––––––––––––––––– 6
Start-up –––––––––––––––––––––––––––––––– 7
Maintenance, Care & Cleaning
Cleaning Condenser Coil –––––––––––––––––––– 8
Temperature Control Adjustment ––––––––––––– 9
Stainless Steel Equipment Care & Cleaning –– 10-11
TMW-36F
CONGRATULATIONS!
You have just purchased the finest commercial
refrigeration available. You can expect many years
of trouble-free operation.
TMW (TRUE MEAT WELL)
#912634
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True Food Service Equipment, Inc.
SAFETY INFORMATION
How to Maintain Your
Unit
to Receive the Most Efficient and
Successful Operation
You have selected one of the finest commercial freezer units made. It is manufactured under
strict quality controls with only the best quality materials available. Your TRUE freezer, when
properly maintained, will give you many years of trouble-free service.
WARNING!
Use this appliance for its intended purpose as described in this Owner Manual.
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be followed, including the following:
•
•
•
This freezer must be properly installed and located in
accordance with the Installation Instructions before
it is used.
NOTE: Any servicing, warranty repairs or maintenance
should be carried out by qualified personnel, failure
to do so could be dangerous and may invalidate your
warranty.
Do not allow children to climb, stand or hang on
the shelves in the freezer. They could damage the
freezer and seriously injure themselves.
•
Unplug the freezer before cleaning and
making repairs.
Do not touch the cold surfaces in the refrigerated
compartment when hands are damp or wet. Skin
may stick to these extremely cold surfaces.
•
Setting temperature controls to 0 position does
not isolate the unit from the electrical supply, you
must disconnect the main power lead from the wall
receptacle to isolate.
•
•
Do not store or use fammable liquids or vapours in
the vicinity of this or any other appliance.
Keep fingers out of the “pinch point” areas;
clearances between the doors and between the doors
and cabinet are necessarily small; be careful closing
doors when children are in the area.
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True Food Service Equipment, Inc.
SAFETY INFORMATION
DANGER!
RISK OF CHILD ENTRAPMENT
HOW TO SAFELY DISPOSE OF USED
REFRIGERATION EQUIPMENT
Child entrapment and suffocation are not problems of
the past. Junked or abandoned display cases are still
dangerous… even if they will sit for “just a few days.”
Depending on the Country where the unit is located
there will be Officially approved ways of disposing of
your used equipment. Your old refrigerator may have a
cooling system that uses “Ozone Depleting ” chemicals.
If you are throwing away your old refrigerator, make
sure the refrigerant is removed for proper disposal
by a qualified service technician. If you intentionally
release any refrigerants you can be subject to fines and
imprisonment under provisions of the environmental
regulations.
It is much safer if doors and lids are removed so
children cannot get trapped inside, leaving the shelves
in place will also deter children from trying to climb
inside.
If you are getting rid of your old refrigerator, please
follow the instructions below to help prevent accidents.
Depending on the country where the unit is located there
will be officially approved ways of disposing of your
used equipment.
It is important that care is taken in disposing of used
refrigerators or freezers. Before You Throw Away Your
Old Refrigerator or Freezer:
•
•
Take off the doors.
Leave the shelves in place so that children may not
easily climb inside.
Refrigerant Disposal
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True Food Service Equipment, Inc.
SAFETY INFORMATION
WARNING!
IMPORTANT ELECTRICAL SAFETY INFORMATION
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
For personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with a 3-
prong (grounding) plug which mates with a standard 3-
prong (grounding) wall outlet to minimize the possibility
of electric shock hazard from this appliance.
When removing the freezer away from the wall, be
careful not to roll over or damage the power cord.
Have the wall outlet and circuit checked by a qualified
electrician to make sure the outlet is properly grounded.
If the outlet is a standard 2-prong outlet, it is your
personal responsibility and obligation to have it replaced
with the properly grounded 3-prong wall outlet.
The unit should always be plugged into it’s own
individual electrical circuit, which has a voltage rating
that matches the rating plate.
This provides the best performance and also prevents
overloading building wiring circuits which could cause a
fire hazard from overheated wires.
Never unplug your freezer by pulling on the power cord.
Always grip plug firmly and pull straight out from the
outlet.
Repair or replace immediately all power cords that have
become frayed or otherwise damaged. Do not use a cord
that shows cracks or abrasion damage along its length or
at either end.
USE OF EXTENSION CORDS / ADAPTER PLUGS
NEVER USE AN EXTENSION CORD! NEVER USE AN ADAPTER PLUG! Do not use adapter plugs or extension leads as these
can cause safety issues and early failure of electrical components. The use of adapters and extension cords will invalidate
your warranty.
WARNING
Compressor warranties are void if compressor burns out due to low voltage.
WARNING
Power supply cord ground should not be removed!
NOTE
To reference wiring diagram - Remove lower rear grill. Wiring diagram is positioned on the inside cabinet wall.
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
INSTALLATION / OPERATION INSTRUCTIONS
OWNERSHIP
To insure that your unit works properly from the first
day, it must be installed properly. We highly recommend
that your True unit is installed by your supplying
dealer or service company. The cost of a professional
installation is money well spent. Issues caused by
incorrect installation may invalidate your warranty.
Before you start to install your True unit, carefully
inspect it for freight damage. If damage is discovered,
immediately file a claim with the delivery freight carrier.
True is not responsible for damage incurred during
shipment.
REQUIRED TOOLS
•
•
•
Adjustable Spanner or Mole Grips
Phillips Head Screwdriver
Spirit Level
UNCRATING
Step 1
The following procedure is recommended for uncrating
the unit:
A. Remove the outer packaging by pulling tri-wall nails
from skid. Remove (4) cardboard corner pads and
dust cover.
B. Inspect for concealed damage. Again, immediately
file a claim with the freight carrier if there is damage.
C. Move your unit as close to the final location as
possible before removing the wooden skid.
LOCATING
Step 2
A. Remove shipping skid by unscrewing bolts with an
adjustable wrench.
B. Carefully lift freezer off the shipping skid.
Removing skid
from bottom of
cabinet.
C. Free plug and cord from inside the lower front of
the unit (do not plug in power source).
D. Your True equipment should be placed close enough
to the electrical supply so that extension cords are
never used.
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
INSTALLATION OF CASTORS
IMPORTANT SAFEGUARD FOR INSTALLATION OF LEG/CASTOR (IMAGES 1-3 DEMONSTRATE PROCEDURE)
slot of the shim is in contact with the threaded stem of
the castor.
Step 3
Securing Castors
C. If more than one shim is used, turn the slot at a 90°
angle so they are not in line.
D. Turn the bearing race clockwise to tighten and secure
the castor by tightening the anchoring bolt with a 3/4
inch open-end wrench or the tool provided.
CAUTION
To obtain maximum strength and stability of the unit,
it is important that you make sure each castor is secure.
The bearing race on the castor of the top edge of the
leg must make firm contact with the rail.
Unit leveling
Four leveling shims have been provided for leveling castored
units positioned on uneven floors. Shims must be positioned
between rail end and bearing race. True recommends a four
shim limit to any single castor.
To avoid damage to lower rail assembly, slowly raise
unit to upright position.
A. Turn the bearing race counter-clockwise until the
cabinet is level. Level front to back and side to side
(diagonally).
B. Install the desired number of shims, making sure the
Lower Rail Assembly
Rail End
Snug Fit
Here
Bearing
Race
Leveling Shim
1
2
Thread castor into the
underside of cabinet frame
rail.
For leveling, insert the shim
between the castor and frame
rail.
Castor
3
Use the tool provided to
tighten the castor into place.
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
LEVELING
Step 4
D. Ensure that the drain hose or hoses are positioned in
the pan.
E. Free plug and cord from inside the lower rear of the
cooler (do not plug in).
F. The unit should be placed close enough to the
electrical supply so that extension cords are never used.
Warning
Compressor warranties are void if the unit is more than 8ft.
(2.4m) from plug-in connection. TRUE will not warranty any
units that are connected to an extension cord.
Securing Castors
A. Set unit in its final location. Be sure there is
adequate ventilation in your room. Under extreme heat
conditions, (100°F+, 38°C+), you may want to install an
exhaust fan.
Warning
Warranty is void if ventilation is insufficient.
B. Proper leveling of your True cooler is critical to
operating success (for non-mobile models). Effective
condensate removal and door operation will be effected
by leveling.
C. The cooler should be leveled inside the cabinet front
to back and side to side with a level.
ELECTRICAL INSTRUCTIONS
Step 5
WARNING
Compressor warranties are void if compressor burns out due
to low voltage.
A. Before your new unit is connected to a power supply,
check the incoming voltage with a voltmeter. If
anything less than 100% of the rated voltage for
operation is noted, correct immediately.
WARNING
Power supply cord ground should not be removed!
B. All units are equipped with a 8 ft. (2.4m) service
cord, and must be powered at proper operating
voltage at all times. Refer to cabinet data plate for
this voltage.
NOTE
To reference wiring diagram - Remove lower rear grill. Wiring
diagram is positioned on the inside cabinet wall.
True requires that a sole circuit be dedicated for the unit.
Failure to do so voids warranty.
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
STARTUP
Step 6
A. The compressor is ready to operate. Plug in the unit.
RECOMMENDATION
B. Temperature control set at No. 4 position gives
refrigerators an approximate temperature of 35°F
and freezers an approximate temperature of -10°F.
Allow unit to function several hours, completely
cooling cabinet before changing the control setting.
Before loading product we recommend you run your True
unit empty for two to three days. This allows you to be sure
electrical wiring and installation are correct and no shipping
damage has occurred. Remember, our factory warranty does
not cover product loss!
C. Excessive tampering with the control could lead to
service difficulties. Should it ever become necessary
to replace temperature control, be sure it is ordered
from your True dealer or recommended service
agent.
REPLACEMENT PARTS
TRUE maintains a record of the cabinet serial number for your
unit. If at any time during the life of your display case, a part
is needed, you may obtain this part by furnishing the model
number and serial number to the company from whom you
purchased the cabinet. Call Toll-Free: (800)-424-TRUE (Direct
to Parts Department). (800)-325-6152 (U.S.A. & Canada only)
or call: (636)-240-2400.
NOTE
If the unit is disconnected or shut off, wait five minutes before
starting again.
Serial Number
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True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
CLEANING THE CONDENSER COIL
When using electrical appliances, basic safety precautions should be followed, including the following
TOOLS REQUIRED:
• Phillips screwdriver
• Stiff bristle brush
• Adjustable Spanner or Mole Grips
• Vacuum Cleaner
Step 1
Disconnect power to unit.
Image 1
Image 2
Step 2
Remove the front grill by backing out four phillips
head screws. (See image 3).
Condenser
Coil
Step 3
Remove bolts anchoring compressor assembly
to frame rails and carefully slide out. (tube
connections are flexible)
Step 4
Clean off accumulated dirt from the condenser coil
and the fan with a stiff bristle brush. (See image 1).
Step 5
Image 3
Lift cardboard cover above fan at plastic plugs and
carefully clean condenser coil and fan blades.
THE CLEANING OF THE CONDENSER IS NOT
COVERED BY THE WARRANTY!
Condensers accumulate dirt and require cleaning every 30 days.
Dirty condensers result in compressor failure, product loss, and lost
sales... which are not covered by warranty.
Step 6
After brushing condenser coil vacuum dirt from coil,
and interior floor. (See image 2)
Step 7
Replace cardboard cover. Carefully slide
compressor assembly back into position and
replace bolts.
If you keep the Condenser clean you will minimize your service
expense and lower your electrical costs. The Condenser requires
scheduled cleaning every thirty days or as needed.
Step 8
Reinstall rear grill assembly onto unit. Tighten all
screws.
Air is pulled through the Condenser continuously, along with dust,
lint, grease, etc.
Step 9
Connect unit to power and check to see if
condensing unit is running.
A dirty Condenser can result in NON-WARRANTEED part &
Compressor Failures, Product Loss, and Lost Sales.
Proper cleaning involves removing dust from the Condenser. By
using a soft brush, or vacuuming the Condenser with a shop vac, or
using CO2, nitrogen, or pressurized air.
If you cannot remove the dirt adequately, please call your refrigera-
tion service company.
If you have any questions, please call True Manufacturing at 636-
240-2400 or 800-325-6152 and ask for the Service Department.
Service Department Availability Monday-Friday 7:30 a.m. to 5:30 p.m.
and Saturday 7:45 a.m. to 11:45 a.m. CST.
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True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
TEMPERATURE CONTROL ADJUSTMENT FOR
HIGH ALTITUDE ONLY!
TERMS:
• Cut-out - Temperature sensed by the controller that
shuts the compressor off.
D. For high elevation installations, it may be necessary
to "warm-up" the set points. To make the
adjustment, insert the appropriate tool in each
adjustment screw and turn 1/4 of a revolution
clockwise (to the right). This procedure will adjust
both the cut-in and cut-out about 2°C warmer.
• Cut-in - Temperature sensed by the controller that
turns the compressor on.
TOOLS REQUIRED:
• Phillips head screwdriver
E. Make sure to reconnect the pink wire to proper
5
• /64" or 2 mm Allen Key
spade terminal when reinstalling.
• T-7 Torx Key
MANUAL DEFROST
(Freezer units only!)
A. Unplug or disconnect power to the cabinet.
B. Remove the screws that secure the temperature
control to the inset box, lower right, rear of
cabinet.
The unit will need to be manually defrost. Unplug
unit until all frost is gone. The manual defrost
frequency will depend on the units usage,
environment, and the amount of frost.
C. Pull out gently from cabinet.
NOTE
Mechanical temperature controllers are affected
when functioning at high altitude. The Cut-in and
cut-out temperatures will be colder than when the
controller functions closer to sea level.
DANFOSS TEMPERATURE CONTROL (High Altitude Only!)
Cut-out Adjustment Screw
Allen (5/64" or 2 mm) (clock-
wise for warmer)
Temperature
Control
Cut-in Adjustment Screw
Torx (T-7)
(clockwise for warmer)
Compressor
Connection (pink)
Compressor Connection
(pink)
(double terminal)
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True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
STAINLESS STEEL EQUIPMENT CARE AND CLEANING
CAUTION: Do not use any steel wool, abrasive or chlorine based products to clean stainless steel surfaces. Please ensure
that you use appropriate products when cleaning and polishing your True unit. Cleaners containing chlorine must not
be used as these will attack the stainless steel causing damage and in some cases corrosion. Your supplier of cleaning
products should be able to advise you of the products suitable to keep your True unit looking like new.
• Stainless Steel Opponents
There are three basic things which can break down your stainless steel’s passivity layer and allow
corrosion to rear its ugly head.
1) Scratches from wire brushes, scrapers, and steel pads are just a few examples of items that can be abrasive to stainless
steel’s surface.
2) Deposits left on your stainless steel can leave spots. You may have hard or soft water depending on what part of the
country you live in. Hard water can leave spots. Hard water that is heated can leave deposits if left to sit too long.
These deposits can cause the passive layer to break down and rust your stainless steel. All deposits left from food prep
or service should be removed as soon as possible.
3) Chlorides are present in table salt, food, and water. Household and industrial cleaners are the worst type of chlorides to
use.
8 steps that can help prevent rust on stainless steel:
1. Using the correct cleaning tools
Use non-abrasive tools when cleaning your stainless steel products. The stainless steel’s passive layer will not be harmed
by soft cloths and plastic scouring pads. Step 2 tells you how to find the polishing marks.
2. Cleaning along the polish lines
Polishing lines or “grain” are visible on some stainless steels. Always scrub parallel to visible lines on some stainless
steels. Use a plastic scouring pad or soft cloth when you cannot see the grain.
3. Use alkaline, alkaline chlorinated or non-chloride containing cleaners
While many traditional cleaners are loaded with chlorides, the industry is providing an ever increasing choice of non-
chloride cleaners. If you are not sure of your cleaner’s chloride content contact your cleaner supplier. If they tell you
that your present cleaner contains chlorides, ask if they have an alternative. Avoid cleaners containing quaternary salts as
they can attack stainless steel, causing pitting and rusting.
4. Water Treatment
To reduce deposits, soften the hard water when possible. Installation of certain filters can remove corrosive and
distasteful elements. Salts in a properly maintained water softener can be to your advantage. Contact a treatment
specialist if you are not sure of the proper water treatment.
5. Maintaining the cleanliness of your food equipment
Use cleaners at recommended strength (alkaline, alkaline chlorinated or non-chloride). Avoid build-up of hard stains by
cleaning frequently. When boiling water with your stainless steel equipment, the single most likely cause of damage is
chlorides in the water. Heating any cleaners containing chlorides will have the same damaging effects.
6. Rinse
When using chlorinated cleaners you must rinse and wipe dry immediately. It is better to wipe standing cleaning agents
and water as soon as possible. Allow the stainless steel equipment to air dry. Oxygen helps maintain the passivity film
on stainless steel.
7. Hydrochloric acid (muriatic acid) should never be used on stainless steel
8. Regularly restore/passivate stainless steel
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STAINLESS STEEL EQUIPMENT CARE AND CLEANING
• The top sliding door, door hood, and trim piece around the top of the cabinet simply come off with no tools required.
This is for easier cleaning. Please see figure 1.
Figure 1
NOTE:
The use of stainless steel cleaners or other such solvents is not
recommended on plastic parts. Warm soap and water will suffice.
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