Tripp Lite Power Supply Audio Video On Line UPS System User Manual

Owner’s Manual  
Audio/Video  
True On-Line UPS Systems  
• Intelligent, True On-Line Operation  
• Pure Sine-Wave Output  
• Zero Transfer Time  
• 1000VA - 2200VA Capacities  
• Extended-Run Options  
Not suitable for mobile applications.  
Important Safety Instructions  
Installation  
2
3
Basic Operation  
7
Troubleshooting  
11  
13  
14  
14  
Battery Replacement  
Storage and Service  
Warranty Registration  
1111 W. 35th Street Chicago, IL 60609 USA  
Customer Support: (773) 869-1234 • www.tripplite.com  
Copyright ©2005 Tripp Lite. All rights reserved.  
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Installation  
Rack Mounting  
Mount your equipment in either a 4-post or 2-post rack or rack enclosure (see next page for 2-  
post mounting). The user must determine the fitness of hardware and procedures before  
mounting. If hardware and procedures are not suitable for your application, contact the  
manufacturer of your rack or rack enclosure. The procedures described in this manual are for  
common rack and rack enclosure types and may not be appropriate for all applications.  
4-Post Mounting  
All UPS models include hardware required to mount in a 4-post rack. Select models include an  
adjustable rackmount shelf kit to provide additional support. If your UPS model does not  
include an adjustable rackmount shelf kit, skip steps 1 and 2.  
A
. Leave  
Connect the two segments of each shelf  
B
1
B
using the included screws and nuts  
the screws slightly loose so that the shelves  
can be adjusted in the next step.  
Adjust each shelf to fit your rack, then mount  
them in the lowest available space of your  
rack with the screws, nuts and washers  
2
A
1
2
3
C
provided  
should face inward. Tighten the screws that  
. Note that the support ledges  
B
connect the shelf segments  
.
C
D
mounting holes of your equipment  
Attach mounting ears  
to the front  
3
E
using  
. The ears should face  
F
the screws provided  
forward.  
4 Using an assistant if necessary, lift your  
equipment and slide it onto the mounting  
shelves. Attach your equipment to the rack by  
B
G
mounting ears and into the rack rails.  
using the appropriate hardware  
through its  
E
D
F
G
4
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3
(continued)  
Installation  
2-Post Mounting  
If you mount the UPS in a 2-post rack, it requires the addition of a Tripp Lite 2-Post  
Rackmount Installation Kit (model: 2POSTKITRMWM, sold separately). See Installation Kit  
owner’s manual for installation procedure for 2U UPS models.  
Tower Mounting  
Your UPS can be mounted in an upright tower  
position with optional base stands sold separately  
by Tripp Lite (Model # 2-9USTAND). When  
mounting the UPS on adjustable base stands,  
make sure that the control panel is toward the top.  
The control panel may be rotated to make it  
easier to read. Insert a small screwdriver or  
similar tool in the slots on either side of the panel,  
pop it out, rotate it, and pop it back into place as  
shown.  
WARNING!  
All UPS systems are extremely heavy. Use  
caution when lifting and mounting. User must  
properly stabilize the UPS when lifting and  
mounting.  
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4
(continued)  
Installation
Connection and Start-Up  
1
Plug your UPS’s line cord into an  
electrical outlet.  
Your UPS must be connected to a dedicated  
circuit of sufficient amperage. Note, however,  
that the select models may be fitted with  
different plug types. Refer to the “OP Rating/  
Plug Rating” chart printed on the top of your  
UPS.  
Once your UPS is plugged in, the fan and all  
Indicator Lights will turn ON. The “LINE” and  
“LOAD ACTIVE METER” LEDs will illuminate  
and the UPS will emit a beep to indicate normal  
operation. However, power is not supplied to  
your UPS’s AC outlets until the UPS is turned on.  
Your model may differ.  
1
2
3
2
Plug your equipment into your UPS.  
Your UPS is designed to support audio/video  
systems and their associated servers, Media  
Center PCs, and a Tripp Lite HT3100PC Power  
Conditioning Center only. The total number of  
components connected should not exceed UPS  
capacity. This will overload your UPS system.  
You will also overload your UPS if you connect  
household appliances to the UPS's outlets.  
Your model may differ.  
3
Turn your UPS ON:  
• Press the “ON/TEST” Button  
• Hold it for several seconds until you hear  
a beep  
• Release it  
Your UPS will begin providing AC power to its outlets.  
The “ON LINE” LED will illuminate.  
Optional Connections  
Your UPS will function properly without these  
connections.  
1
Phone Line or Phone/Network  
Line Surge Suppression  
Your UPS has jacks which protect against  
surges on a phone line. Select models feature  
jacks which also protect against surges on a  
network line.* Using appropriate telephone or  
network cords connect your wall jack to the  
UPS jack marked “IN.” Connect your  
equipment to the UPS jack marked “OUT.”  
Make sure the equipment you connect to the  
UPS's jacks is also protected against surges on  
the AC line.  
1
Your model may differ.  
* Not compatible with PoE (Power Over Ethernet) applications.  
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5
(continued)  
Installation  
Optional Connections (continued)  
2
3
4
USB and RS-232 Serial  
Communications  
Use the included USB cable (see  
2a  
) and/or  
2b  
DB9 serial cable (see  
) to connect the UPS  
to a Media Center PC, home automation  
system or server. Install the Tripp Lite  
PowerAlert Software appropriate to your  
equipment's operating system. Your UPS may  
feature additional communication ports; these  
ports may be connected to additional home  
entertainment or home automation PCs that  
have PowerAlert Software installed. Consult  
your PowerAlert manual for more information.  
2a  
Your model may differ.  
EPO Port Connection  
This optional feature is only for those  
applications that require connection to a home  
automation/home security Emergency Power  
Off (EPO) circuit. When the UPS is connected  
to this circuit, it enables emergency shutdown  
of the UPS's inverter. Using the cable  
provided, connect the EPO port of your UPS  
2b  
Your model may differ.  
3a  
(see  
normally open switch according to the circuit  
) to a user-supplied normally closed or  
3b  
diagram (see  
). The EPO port is not a  
phone line surge suppressor; do not connect  
a phone line to this port.  
3a  
Your model may differ.  
External Battery Connection  
4-5  
Check to ensure that the external batteries you  
are connecting match the voltage listed on  
your UPS's battery connector. All UPS models  
come with a robust internal battery system; all  
models feature connectors that accept optional  
external battery packs (sold separately from  
Tripp Lite) to provide additional runtime.  
Adding external batteries will increase  
recharge time as well as runtime. See the  
battery pack owner's manual for complete  
installation instructions. Make sure cables are  
fully inserted into their connectors. Small  
sparks may result during battery connection;  
this is normal. Do not connect or disconnect  
battery packs when the UPS is running on  
battery power.  
3b  
48V/26A  
Your model may differ.  
4
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6
Basic Operation  
Front Panel Switches  
“ON/TEST” Button: This switch controls four separate UPS functions:  
UPS Power ON  
To turn the UPS on, press this button, hold it for several seconds until  
you hear a beep, then release it. The “ON LINE” LED will illuminate.  
UPS Self-Test  
During normal on-line operation, press this button and hold it until  
you hear a beep. This initiates a 10-second self-test of the battery. The  
UPS will shift to battery power (all LEDs will illuminate) for ten  
seconds.  
Alarm Silence  
To silence the UPS “on-battery” alarm, press this button and hold it  
until you hear a beep.  
UPS Cold Start  
To use your UPS as a stand-alone power source when AC power is  
unavailable (i.e. during a blackout), press this button and hold it until  
you hear a beep. The UPS will then provide battery power to its outlets.*  
* The “ON BATT” Indicator Light will be illuminated since your UPS will be operating  
from battery power.  
“OFF” Button: This button turns power OFF at the UPS receptacles.  
Press this switch, hold it until you hear a beep, then release it. The  
UPS will continue charging and the fan will continue to cool internal  
components even after you turn the UPS receptacles off. To turn the  
UPS OFF completely, including the charger, disconnect the UPS’s  
power cord after pressing the “OFF” switch.  
Front Panel Indicator Lights  
“ON LINE” LED: This green light will illuminate constantly to indicate  
the UPS is performing normal on-line operation (filtering and  
resynthesizing incoming AC line voltage to provide pure sine wave  
output). When this light is illuminated, you can monitor the load level  
of your UPS on the “LOAD ACTIVE METER” LEDs.  
“LINE” LED: This green light will illuminate constantly to indicate  
the utility supplied AC line voltage at your wall outlet is nominal. It  
will flash if the line voltage is outside the nominal range (either too  
low or two high). No action is required on your part when the LED  
flashes; the UPS continuously and automatically filters AC line  
power to provide your equipment with pure sine wave AC power,  
regardless of brownout or overvoltage conditions. If this light is off,  
then AC line voltage is not present (blackout) or is at an extremely  
high voltage, and the UPS will provide connected equipment with  
power from battery.  
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7
(continued)  
Basic Operation  
continued  
Front Panel Indicator Lights  
“BYPASS” LED: This yellow light will flash to indicate that the  
UPS’s DC/AC inverter is deactivated and the UPS is in the “Bypass”  
mode. During normal operation this LED will light briefly when the  
unit is plugged in, but if an internal fault or overload occurs this light  
will flash constantly to show that connected equipment will receive  
filtered AC mains power, but will not receive battery power during a  
blackout. In this case, contact Tripp Lite for service.  
“FAULT” LED (select models only): This red light will flash when  
your UPS detects an internal fault (overheating, overvoltages, etc.) or  
when it detects a wiring fault in your wall outlet (reversed phases,  
missing ground, etc.) The UPS will only detect wiring faults when it  
is plugged into a utility outlet but not turned ON. If the light persists  
after restarting the UPS, contact an electrician to check the AC line.  
Your UPS will identify the presence of most (but not all) wiring faults.  
“LOAD ACTIVE METER” LED: This green light will illuminate  
when your UPS is receiving AC power to indicate that the set of four  
dual-function LEDs is displaying the load level of your UPS.  
“BATT ACTIVE METER” LED: This green light will illuminate  
when your UPS is operating from battery power to indicate that the  
set of four dual-function LEDs is displaying the battery charge level  
of your UPS. Note: the “ON BATT” LED will also be illuminated.  
“OVERLOAD” LED: This red light will illuminate constantly to indicate  
that your UPS’s capacity has been exceeded while it is in on-line operation.  
The UPS alarm will beep continuously. Immediately remove overload  
until light and alarm goes off. If you do not immediately remove the  
overload, the UPS will transfer from on-line to bypass operation.  
“BATT LOW” LED: This yellow light will illuminate when your UPS’s  
battery charge level is low. The UPS alarm will beep until either the  
battery charge is depleted or the batteries are adequately recharged.  
“ON BATT” LED: This green light will illuminate constantly to  
indicate that AC line voltage is not present and your UPS is providing  
your equipment with battery power. The UPS will also beep every two  
seconds, unless silenced by the “ON/TEST” Button. When this light  
is illuminated, you can monitor the battery charge level of your UPS  
on the “BATT ACTIVE METER” LEDs.  
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8
(continued)  
Basic Operation  
continued  
Front Panel Indicator Lights  
“REPLACE BATT” LED: This red light will illuminate constantly  
and the UPS alarm will beep every 2 seconds if your UPS’s  
microprocessor detects a battery fault or if your UPS fails the  
automatic self-test (after you turn your UPS ON) and the UPS battery  
is less than fully charged. Let the UPS system charge for at least 12  
hours and perform a self test using the “ON/TEST Button” as described  
on page 7. If the light continues to stay on, contact Tripp Lite for  
service.  
Rear Panel  
Accessory Slot: Remove the small cover panel from this slot to use  
optional accessories to remotely monitor and control your UPS.  
Contact Tripp Lite Customer Support at (773) 869-1234 for more  
information, including a list of available SNMP, network management  
and connectivity products.  
External Battery Pack Connector (configuration varies by model):  
Use to connect optional Tripp Lite Battery Packs for additional  
runtime. Contact Tripp Lite Customer Support at (773) 869-1234 for  
the appropriate Tripp Lite battery pack to connect. Refer to  
instructions available with the Battery Pack for complete connection  
information and safety warnings.  
Fan: The fan cools the UPS’s internal components. It is always on  
when line power is present.  
Input Circuit Breaker Switch: This resettable breaker prevents high  
input current from damaging the UPS or the attached load. If this  
breaker trips, make sure your UPS is connected to AC power of the  
proper voltage before resetting the circuit breaker by pushing the  
breaker switch in.  
Ground Screw: Use this to connect any equipment that requires a  
chassis ground.  
Output Circuit Breakers Switches (Select Models Only): These  
resettable circuit breakers protect your UPS from output overload. If  
one or both breakers trip, remove some of the load on the circuit(s)  
and allow the UPS to cool before pressing the breaker switch(es) in  
to reset.  
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9
(continued)  
Basic Operation  
continued  
Rear Panel  
Input Cord: This permanently attached power cord connects your  
UPS to a power outlet.  
AC Receptacles (Varied by Model): These 15-, 20- and 30-amp  
receptacles provide your connected equipment with pure sine-wave  
AC output from the AC line during normal operation and from battery  
power during blackouts and severe brownouts. Power provided at  
these outlets is filtered to protect connected equipment against  
damaging surges and line noise. The receptacles are divided into  
numbered load banks, as labelled on the unit. Using PowerAlert  
software and cabling, load banks one and two may be individually  
turned off and on from a remote location, allowing users to reset or  
reboot connected equipment.  
NEMA 5-15R  
NEMA 5-15/20R  
Other outlet types not shown  
Telephone or Telephone/Network Protection Jacks: These jacks  
protect your equipment against surges over a telephone line or  
telephone/network data line, depending on model. Connecting your  
equipment to these jacks is optional. Your UPS will work properly  
without this connection. Not compatible with PoE (Power Over Ethernet) applications.  
Communications  
Communications Ports (USB or RS-232): These ports connect your  
UPS to any Media Center PC or home automation system. Use with  
Tripp Lite’s PowerAlert Software and included cables to enable your  
Media Center PC, home automation system or server to automatically  
save system settings and shut down equipment during a blackout.  
Also use PowerAlert Software to monitor a wide variety of AC line  
power and UPS operating conditions. Consult your PowerAlert  
Software manual or contact Tripp Lite Customer Support for more  
information. See “USB and RS-232 Serial Communications” in the  
“Optional Connections” section for installation instructions.  
Dry contact communications are simple, but some knowledge of  
electronics is necessary to configure them. The DB9 port's pin  
assignments are shown in the diagram. If the UPS battery is low, the  
UPS sends a signal by bridging pins 1 and 5. If utility power fails, the  
UPS sends a signal by bridging pins 8 and 5. To shut the UPS down  
remotely, short pin 3~pin 9 for at least 3.8 seconds.  
EPO (Emergency Power Off) Port: Your UPS features a EPO port  
that may be used to connect the UPS to a contact closure switch to  
enable emergency inverter shutdown. See Optional Installation.  
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10  
Troubleshooting  
The UPS’s control panel lights will turn on in the sequences below to signal that the UPS is  
having operational difficulties.  
Lights (On/Flashing) and Condition  
Solution  
On: REPLACE BATT  
Condition: Replace Battery  
Let the UPS system charge for at least  
12 hours and perform a self test using  
the "ON/Test Switch" as described on  
page 7. If the light continues to stay on,  
contact Tripp Lite for service.  
On: BATT LOW, ON BATT  
Condition: Battery Low  
Prepare for imminent UPS shutdown.  
On: BYPASS, LINE, LOAD, OVERLOAD  
Condition: On Bypass due to Overload  
Reduce the load the UPS supports.  
Flashing: OVERLOAD  
Condition: Short Circuit  
Remove the cause of the short circuit  
from the UPS output.  
On: FAULT  
Condition: Wiring Fault  
Check the utility line for wiring problems  
such as reversed line and neutral or a  
missing ground.  
On: FAULT, 100%  
Condition: Battery Voltage too High  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
On: FAULT, BYPASS, LINE, 50%  
Condition: On Bypass due to  
High Output Voltage  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
On: FAULT, BYPASS, LINE  
Flashing: 50%  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
Condition: On Bypass due to  
Low Output Voltage  
On: FAULT, BYPASS, LINE, 25%  
Condition: On Bypass due to High  
Bus Voltage  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
On: FAULT, BYPASS, LINE  
Flashing: 25%  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
Condition: On Bypass due to Low  
Bus Voltage  
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11  
(continued)  
Troubleshooting  
Lights (On/Flashing) and Condition  
Solution  
On: BYPASS, LINE  
Flashing: FAULT  
Condition: On Bypass due to High  
Internal Temperature  
Check the UPS to be sure that there is  
adequate space for air to circulate near  
the vents and that the fan is working  
properly. Restart the UPS.  
Flashing: LINE  
Condition: Input Abnormal  
This indicates that utility power is too high  
or low for the UPS to operate in BYPASS  
mode, so if an inverter failure occurs,  
the UPS will deliver no output.  
On: FAULT, 50%  
Flashing: LINE  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
Condition: No Output due to High  
Output Voltage and Abnormal Input  
On: FAULT  
Flashing: LINE, 50%  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
Condition: No Output due to Low  
Output Voltage and Abnormal Input  
On: FAULT, 25%  
Flashing: LINE  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
Condition: No Output due to High  
Bus Voltage and Abnormal Input  
On: FAULT  
Flashing: LINE, 25%  
Restart the UPS. If the problem persists,  
contact Tripp Lite for repairs.  
Condition: No Output due to Low  
Bus Voltage and Abnormal Input  
Flashing: LINE, FAULT  
Condition: No Output due to High  
Internal Temperature and Abnormal  
Input  
Check the UPS to be sure that there is  
adequate space for air to circulate near  
the vents and that the fan is working  
properly. Restart the UPS. If the problem  
persists, contact Tripp Lite for repairs.  
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12  
Battery Replacement  
Under normal conditions, the original batteries in your UPS will last many years. See Safety  
section before replacing batteries. The batteries are designed for hot-swap replacement (i.e.  
leaving the UPS in ON mode), but some qualified service personnel may wish to put the UPS  
in the OFF mode and disconnect equipment before proceeding.  
Procedure  
1
Remove Front  
Panel  
2
Disconnect  
Batteries  
1
2
6
5
3
Remove/Dispose of  
Batteries  
4
5
Add Batteries  
Connect Batteries  
Attach connectors: black-  
to-black and red-to-red.  
6
Replace Front  
Panel  
3
4
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13  
Storage and Service  
Storage  
First turn your UPS OFF: press the “OFF” switch to turn power off at the UPS outlets, then  
disconnect the power cord from the wall outlet. Next, disconnect all equipment to avoid battery  
drain. If you plan on storing your UPS for an extended period of time, fully recharge the UPS  
batteries once every three months by plugging the UPS into a live AC outlet and letting the  
UPS charge for 4-6 hours. If you leave your UPS batteries discharged for an extended period  
of time, they may suffer permanent loss of capacity.  
Service  
If returning your UPS to Tripp Lite, please carefully pack the UPS using the ORIGINAL  
PACKING MATERIAL that came with the unit. Enclose a letter describing the symptoms of the  
problem. If the UPS is within the 2 year warranty period, enclose a copy of your sales receipt.  
Warranty Registration  
drawing for a chance to win a FREE Tripp Lite product!* * No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.  
Regulatory Compliance Identification Numbers: For the purpose of regulatory compliance certifications and identification, your Tripp  
Lite product has been assigned a unique series number. The series number can be found on the product nameplate label, along with  
all required approval markings and information. When requesting compliance information for this product, always refer to the series  
number. The series number should not be confused with the marking name or model number of the product.  
FCC Specifications for Models with FCC Approval: This device complies with part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules.  
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial  
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with  
the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely  
to cause harmful interference in which case the user will be required to correct the interference at his own expense. The user must use  
shielded cables and connectors with this product. Any changes or modifications to this product not expressly approved by the party  
responsible for compliance could void the user’s authority to operate the equipment.  
FCC Part 68 Notice (United States Only): If your Modem/Fax Protection causes harm to the telephone network, the telephone  
company may temporarily discontinue your service. If possible, they will notify you in advance. If advance notice isn't practical, you will  
be notified as soon as possible. You will be advised of your right to file a complaint with the FCC. Your telephone company may make  
changes in its facilities, equipment, operations or procedures that could affect the proper operation of your equipment. If it does, you  
will be given advance notice to give you an opportunity to maintain uninterrupted service. If you experience trouble with this equipment's  
Modem/Fax Protection, please call Tripp Lite Technical Support at (773) 869-1234 for repair/warranty information. The telephone  
company may ask you to disconnect this equipment from the network until the problem has been corrected or you are sure the  
equipment is not malfunctioning. There are no repairs that can be made by the customer to the Modem/Fax Protection. This equipment  
may not be used on coin service provided by the telephone company. Connection to party lines is subject to state tariffs. (Contact your  
state public utility commission or corporation commission for information.)  
The policy of Tripp Lite is one of continuous improvement. Specifications are subject to change without notice.  
This product designed and engineered in the USA.  
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14  
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15  
1111 W. 35th Street Chicago, IL 60609 USA  
Customer Support: (773) 869-1234 • www.tripplite.com  
200507084 93-2474  
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