Tricity Bendix Cookware SIE501 User Manual

OPERATING AND INSTALLATION INSTRUCTIONS  
MODEL NO.  
SIE 501  
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CONTENTS  
Technical Details ....................................................................................................................................  
Contents .................................................................................................................................................  
Preface ....................................................................................................................................................  
2
3
5
Safety ......................................................................................................................................................  
Before Installation ..........................................................................................................................  
During Installation ..........................................................................................................................  
After Use ........................................................................................................................................  
General ...........................................................................................................................................  
6
6
6
7
7
Introduction ............................................................................................................................................  
Rating Plate ....................................................................................................................................  
Installation ......................................................................................................................................  
General Notes on Using Your Appliance .......................................................................................  
About Condensation and Steam ....................................................................................................  
The Cooling Fan for the Controls ...................................................................................................  
Control Panel Indicator Neons .......................................................................................................  
Cookware .......................................................................................................................................  
8
8
8
9
9
9
9
9
Grill and Oven Furniture ................................................................................................................. 10  
Getting to Know Your Appliance .......................................................................................................... 11  
The Control Panel .......................................................................................................................... 11  
The Ceramic Hob ................................................................................................................................... 12  
Recommended Saucepans ............................................................................................................ 12  
Hints and Tips ................................................................................................................................ 12  
Deep Fat Frying ...................................................................................................................................... 13  
Preserving .............................................................................................................................................. 13  
The Dual Grill .......................................................................................................................................... 14  
Uses of the Dual Grill ..................................................................................................................... 14  
Selecting the Dual Grill ................................................................................................................... 14  
Things to Note ................................................................................................................................ 14  
The Grill Pan and Handle ............................................................................................................... 14  
Hints and Tips ................................................................................................................................ 15  
Grilling Chart .................................................................................................................................. 15  
The Top Oven ......................................................................................................................................... 16  
Uses of the Top Oven .................................................................................................................... 16  
Selecting the Top Oven .................................................................................................................. 16  
Things to Note ................................................................................................................................ 16  
To Fit the Top Oven Shelf .............................................................................................................. 16  
Hints and Tips ................................................................................................................................ 17  
The Main Fan Oven ................................................................................................................................ 18  
Uses of the Fan Oven .................................................................................................................... 18  
Selecting the Fan Oven .................................................................................................................. 18  
Things to Note ................................................................................................................................ 18  
To Fit the Main Oven Shelves ........................................................................................................ 18  
Hints and Tips ................................................................................................................................ 19  
3
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CONTENTS  
Oven Cooking Chart .............................................................................................................................. 20  
Roasting Chart ....................................................................................................................................... 21  
Defrosting ............................................................................................................................................... 22  
Uses of Defrost Feature ................................................................................................................. 22  
Selecting Defrost ............................................................................................................................ 22  
Things to Note ................................................................................................................................ 22  
Hints and Tips ................................................................................................................................ 22  
Care and Cleaning ................................................................................................................................. 23  
Cleaning Materials ......................................................................................................................... 23  
Cleaning the Brass Plated Handles ............................................................................................... 23  
Cleaning the Ceramic Hob ............................................................................................................. 23  
Cleaning the Outside of the Appliance ........................................................................................... 23  
Hints and Tips ................................................................................................................................ 24  
Cleaning the Grill Pan, Grill Pan Grid and Oven Shelves .............................................................. 24  
Cleaning Inside the Oven and Grill Compartments ........................................................................ 25  
Care of Stayclean Surfaces ........................................................................................................... 25  
Hints and Tips ................................................................................................................................ 25  
Cleaning between the Outer and Inner Door Glass ....................................................................... 25  
Replacing the Oven Light Bulb ....................................................................................................... 26  
Something not Working? ...................................................................................................................... 27  
Service and Spare Parts ........................................................................................................................ 28  
Customer Service Centres .................................................................................................................... 29  
Guarantee Conditions ........................................................................................................................... 31  
4
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PREFACE  
Dear Customer,  
Thank you for buying a Tricity Bendix appliance. With our 80 years experience in  
developing and manufacturing the very best in U.K. appliances, you can be  
assured that you have purchased a hard working, reliable, quality product.  
Tricity Bendix appliances comply with British Standard safety and performance  
requirements. They have been approved by BEAB (British Electrotechnical  
Approvals Board) and are covered by a 12 month parts and labour guarantee.  
To get the best from your new Tricity Bendix appliance, we ask that you PLEASE  
READ THESE INSTRUCTIONS CAREFULLY. Particular attention should be made  
to cooking times and temperatures, which may differ, from your previous  
appliance.  
It is most important that this instruction book is retained with the appliance for  
future reference. Should the appliance be sold, or if you move house and leave  
the appliance, always ensure that the book remains with the appliance. This will  
enable the new owner to be acquainted with the functioning of the appliance and  
the relevant warnings.  
Please read the whole instruction book before attempting to use the appliance  
ensuring you follow the recommendations given.  
5
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SAFETY  
After installation, please dispose of  
the packaging with due regard to  
safety and the environment, your  
local authority can arrange this.  
THESE WARNINGS ARE PROVIDED IN  
THE INTERESTS OF YOUR SAFETY.  
ENSURE THAT YOU UNDERSTAND  
THEM ALL BEFORE INSTALLING OR  
USING THE APPLIANCE.  
DURING OPERATION  
PLEASE  
READ  
CAREFULLY  
Do not use this appliance if it is in  
contact with water. Never operate it  
with wet hands.  
BEFORE INSTALLATION  
This appliance is designed to be  
operated by adults. Young children  
must not be allowed to tamper with  
the appliance or play with the  
controls.  
This appliance is heavy and care  
must be taken when moving it.  
Ensure that all packaging, both  
inside and outside the appliance has  
been removed before the appliance  
is used.  
During use the appliance becomes  
Hot. Care should be taken to avoid  
touching the heating elements inside  
the oven.  
If the appliance is to be placed on a  
base, measures must be taken to  
prevent the appliance slipping from  
the base.  
Accessible parts especially around  
the grill area may become hot when  
the appliance is in use. Children  
should be kept away until it has  
cooled.  
Do not try to lift or move the  
appliance by pulling the door  
handles.  
Take great care when heating fats  
and oils, as they will ignite if they  
become too hot.  
The electrical installation work must  
be undertaken by  
electrician/competent person.  
a
qualified  
This appliance has been designed for  
cooking edible foodstuffs only, and  
must not be used for any other  
purposes.  
It is dangerous to alter or modify the  
specifications of the appliance in any  
way.  
Never place plastic or any other  
material which may melt in the oven  
or on the hob.  
Do not use the appliance if the  
ceramic glass is damaged. If a fault  
or crack becomes visible during  
cooking, disconnect the appliance  
immediately from the electricity  
supply and contact your local Service  
Force Centre.  
Ensure cooking utensils are large  
enough to contain foods to prevent  
spillages and boil overs.  
The handles of saucepans which are  
smaller than the heated area on the  
hob will become hot. Ensure your  
hand is protected before handling the  
pan.  
Do not place silver foil or plastic  
containers on ceramic glass.  
Do not allow young children to play  
with any part of the packaging.  
6
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Take  
care  
to  
follow  
the  
Do not leave utensils containing  
foodstuffs, e.g. fat or oil in or on the  
appliance in case it is inadvertently  
switched on.  
recommendations given for tending  
the food when grilling.  
Cookers and hobs become very hot,  
and retain their heat for a long period  
of time after use. Children should be  
kept well away from the appliance  
until it has cooled.  
Ensure that you support the grill pan  
when it is in the withdrawn or partially  
withdrawn position.  
Ensure that all vents are left  
unobstructed to ensure ventilation of  
the oven cavity.  
GENERAL  
Under no circumstances should  
any repairs be carried out by an  
inexperienced person as this may  
cause injury or serious malfunction.  
Ensure the anti-tilt shelves are put in  
place correctly. Refer to instructions  
on pages 16 and 18.  
This appliance should be serviced by  
an authorised service Engineer and  
only genuine-approved spare parts  
should be used. Details of repair and  
servicing arrangements are supplied  
on page 28 of this book.  
Never line any part of the appliance  
with aluminium foil. Do not allow  
heatproof materials e.g. roasting  
bags, to come into contact with oven  
elements.  
Always stand back from the  
appliance when opening the oven  
door to allow any build up of steam or  
heat to release.  
Do not stand on the appliance or on  
the open oven door.  
Do not hang towels, dishcloths or  
clothes from the appliance or its  
handle. They are a safety hazard.  
Never  
leave  
the  
appliance  
unattended when the oven doors  
are open.  
Always allow the cooling fan to cool  
the appliance down before switching  
off at the wall prior to carrying out  
any cleaning or maintenance work.  
Do not place sealed cans or  
aerosols inside the oven. They may  
explode if they are heated.  
Only clean this appliance in  
accordance with the instructions  
given in this book.  
Extreme care must be taken when  
using a ceramic hob scraper.  
Do not leave the hotplates switched  
on for long periods when not covered  
by a saucepan. The controls may  
overheat.  
AFTER USE  
Your safety is of paramount importance.  
Ensure that all control knobs are in  
the OFF position when not in use.  
Therefore, if you are unsure about any of  
the meanings of these WARNINGS contact  
the:  
For hygiene and safety reasons  
this appliance should be kept  
clean at all times. A build-up of  
fats or other foodstuffs could  
result in a fire, especially in the  
grill pan.  
Customer Care Department  
Telephone 0870 5 950950  
7
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INTRODUCTION  
WARNING: THIS APPLIANCE MUST BE EARTHED  
RATING PLATE  
To move the appliance, open the fan oven door, and  
lift the appliance by holding inside the top of the  
compartment.  
This is situated on the front frame of the appliance  
and can be seen upon opening the top cavity door.  
Alternatively the rating plate may also be found on  
the back or top of some models (where applicable).  
The appliance must be protected by a suitably rated  
fuse or circuit breaker. The rating of the appliance is  
given on the rating plate.  
Do not remove the rating plate from the appliance  
as this may invalidate the guarantee.  
INSTALLATION  
This is a type Y appliance which means it is free-  
standing and can be fitted with cabinets on one or  
both sides. It may also be fitted in a corner setting.  
If your appliance has been damaged in transit,  
contact your supplier immediately. DO NOT attempt  
to install it.  
Ensure that the appliance is standing level.  
Your appliance left the factory fully packaged to  
protect it from damage. If it is delivered without  
packaging and damage has occurred, the  
manufacturer cannot accept responsibility. Contact  
you supplier for advice.  
Side walls which are above hob level should be  
protected by heat resistant non-combustible material  
and MUST NOT be nearer than 40mm to the hob  
side.  
Once the packaging has been removed the appliance  
should only be moved by hand. DO NOT use a sack  
barrow or any other aid to lift the appliance as  
damage may occur.  
A nominal air gap of 2mm all around the appliance is  
required to enable the appliance to be moved into  
position.  
Connection to the electricity supply must be carried  
out by a qualified electrician/competent person.  
Always ensure an air gap is maintained at hotplate  
level. Tiles or other forms of deep wall covering  
should not obscure this gap.  
Six  
square  
millimetres  
(6.00mm2)  
is  
the  
recommended cross-section area.  
The electrical connection should be made using a  
double pole isolating switch (cooker socket) with at  
least 3mm contact separation in all poles. The cable  
must have conductors of sufficiently high cross-  
sectional area to prevent overheating and  
deterioration.  
Air gap  
The cable must be routed away from potentially hot  
areas marked by X in the diagram below.  
REAR VIEW  
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NOTE: Vapours from the oven vents may in time  
cause discolouration of wallcoverings behind the  
appliance. For ease of cleaning it may be preferable  
to tile behind the appliance.  
THE COOLING FAN FOR THE  
CONTROLS  
The cooling fan operates immediately when the grill  
or top oven is switched on. It may run on after the  
controls are switched off until the appliance has  
Overhanging surfaces or a cooker hood should be a  
minimum of 685mm above the hob.  
cooled.  
Note: The action of the cooling fan will  
depend on how long the grill or top oven has been  
used and at what temperature. It may not run on  
where the grill or top oven has been used for a short  
time or at low temperatures. Do not switch the  
appliance off at its power point until the cooling fan  
has cooled the appliance down.  
CONTROL PANEL INDICATOR NEONS  
These lights indicated whether the ovens are  
switched on.  
It is important to ensure that the appliance is level  
after installation. Levelling feet are fitted to the  
appliance to accommodate uneven floors.  
The neons also indicate when the set temperature  
has been reached. They will turn on and off during  
use to show that the temperature is being  
maintained.  
If the neons do not operate as the instructions  
indicate the controls have been incorrectly set.  
Return all controls to zero and re-set following the  
instructions for the required setting.  
GENERAL NOTES ON USING YOUR  
APPLIANCE  
We suggest that you run the oven elements for 10 –  
15 minutes at 220oC to burn off any residue from their  
surfaces. The procedure should be repeated with the  
grill for approximately 5 – 10 minutes. During this  
period an odour may be emitted, it is therefore  
advisable to open a window for ventilation.  
COOKWARE  
Baking trays, oven dishes etc., should not be placed  
directly against the grid covering the fan at the back  
of the oven.  
ABOUT CONDENSATION AND STEAM  
Do not use baking trays larger than 30cm x 35cm  
(12" x 14") as they will restrict the circulation of heat  
and may affect performance.  
When food is heated it produces steam similar to a  
boiling kettle. The oven is vented to allow some of  
this steam to escape. However, always stand back  
from the appliance when opening the oven door to  
allow any build up of steam or heat to release.  
If the steam comes into contact with a cool surface  
on the outside of the appliance, e.g. a trim, it will  
condense and produce water droplets. This is quite  
normal and is not caused by a fault on the appliance.  
To prevent discolouration, regularly wipe away  
condensation and also soilage from surfaces.  
For your safety wallcoverings at the rear of the  
appliance should be securely fixed to the wall.  
9
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GRILL AND OVEN FURNITURE  
The following items of grill/oven furniture have been  
supplied with the appliance.  
If you require  
replacements of any of the items listed below please  
contact your local Service Force Centre, quoting the  
relevant part number.  
1 grill pan  
(311409401)  
1 grill pan handle  
(311468100)  
Note  
If you require an additional handle for your grill pan,  
this can be ordered from your local Service Force  
Centre by quoting part number 311479800\6.  
1 grill pan grid  
(311419801)  
1 straight shelf  
for grilling and top  
oven cooking only  
2 straight shelves  
for main oven cooking  
10  
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GETTING TO KNOW YOUR APPLIANCE  
THE CONTROL PANEL  
C
A
B
D
F
E
FEATURES  
A
B
C
D
E
F
-
-
-
-
-
-
Oven Temperature Control  
Top Oven Temperature Control  
Selector Control  
Hotplate Controls  
Main Oven Indicator Neon  
Top Oven Indicator Neon  
11  
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THE CERAMIC HOB  
CAUTION: DO NOT USE THE APPLIANCE IF THE CERAMIC GLASS IS DAMAGED. IF A FAULT OR CRACK  
BECOMES VISIBLE DURING COOKING, DISCONNECT THE APPLIANCE IMMEDIATELY FROM THE  
ELECTRICITY SUPPLY AND CONTACT YOUR LOCAL SERVICE FORCE CENTRE.  
USING THE HOB  
To operate the hotplates, turn the control knob in  
either direction to vary the heat setting. The  
highest number represents the hottest setting  
and the lowest number represents the coolest  
setting. Choose a setting appropriate to the  
quantity and type of food to be cooked.  
NOTE  
Occasionally the heated areas may be seen to switch  
ON and OFF when higher heat settings are being  
used. This is due to a safety device which prevents  
the glass from overheating. Some switching ON and  
OFF when cooking at high temperatures, e.g. deep  
fat frying is quite normal, causes no damage to the  
hob and little delay in cooking times.  
This model has the added feature of two Rapid  
power zone hotplates which react more quickly  
than the other ceramic hotplates and are easily  
identified by their instant red glow.  
Excessive switching may however be caused by the  
use of an unsuitable saucepan or a saucepan which  
is smaller than the heated area.  
If excessive  
switching occurs, discontinue use of the saucepan.  
RECOMMENDED SAUCEPANS  
HINTS AND TIPS  
For speed and economy only good quality saucepans  
with flat bases and close fitting lids are  
Lift, rather than slide saucepans on and off the  
heated areas. This will reduce the risk of  
scratches and metal marks from saucepans with  
aluminium bases. Metal marks can be easily  
cleaned off providing they are not allowed to burn  
on.  
recommended.  
The saucepan base should be  
approximately the same size as the cooking area, a  
base diameter of up to 225mm (9”) may be used on a  
180mm (7”) heated area.  
Ensure that new saucepans are well scrubbed to  
remove edges and take off any deposits left from  
manufacture.  
Follow any guidelines provided by the saucepan  
manufacturer, particularly those relating to  
recommended heat settings.  
Pressure cookers, preserving pans, etc., should  
comply with the recommendations given above.  
Avoid using thin, badly dented or distorted  
saucepans. Those with uneven bases should not  
be used.  
Traditional round bottomed Woks must not be used  
even with a stand. Woks with flat-bottomed bases  
are available and do comply with the above  
recommendations.  
12  
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5. Double frying chips.  
To prolong the life of the hotplates:-  
Never use utensils with a skirt, e.g. a bucket.  
Never use an asbestos mat.  
Double frying will ensure good chips. First fry the  
chips for a few minutes at 170°C/340°F to seal  
the outside. Remove the chips from the oil.  
Increase the temperature of the oil to 190°C/375°  
to finish cooking and brown the chips.  
Never leave the hotplates ON when not  
covered with a saucepan.  
Ensure that the hob and saucepans are clean  
and dry before the start of cooking to reduce  
cleaning.  
Chips may be kept for several hours after the first  
frying before finishing off with the second frying.  
Follow the cleaning instructions very closely to  
keep the hob looking like new.  
6. Frying temperatures  
Celsius  
Scale (°C)  
150  
Fahrenheit  
Scale (°F)  
300  
If spillage occurs with sugar solutions, e.g.  
jams and syrups, it must be wiped from the  
hob before it sets and becomes hard  
otherwise damage to the hob will occur.  
First frying of potatoes  
170  
175  
180  
340  
350  
360  
DEEP FAT FRYING  
Second frying of potatoes  
Frying chicken and fish  
190  
195  
200  
375  
380  
390  
SPECIAL FRYING NOTE:  
For safety purposes when deep fat frying, fill the pan  
one third full of oil, DO NOT cover the pan with a lid  
and DO NOT leave the pan unattended. In the  
unfortunate event of a fire, switch the appliance OFF  
at the electricity supply and cover the pan with a lid  
or damp cloth to assist in smothering the flames.  
PRESERVING  
1. DO NOT use a pan that overlaps the perimeter of  
the hob trim.  
DO NOT use water on the fire. Leave the pan to cool  
for at least 30 minutes before moving it.  
2. To allow for a full rolling boil, the pan should be  
no more than one third full when all the  
ingredients have been added. It is better to use  
two pans rather than overfill one, or use half  
quantities.  
DO NOT leave the fat or oil in the frying pan on the  
hob to store it in case the hob is inadvertently  
switched ON.  
3. Use firm fruit or vegetables and wash well before  
using.  
1. Preparing the food.  
Seal the food by coating with flour, egg and  
breadcrumbs or batter. Do not use a basket with  
batter coated foods as they will stick.  
4. Preserving sugar gives clear jam, however  
granulated sugar is cheaper and gives equally  
good flavour.  
2. Amount of oil.  
5. Crystallization may be caused if sugar is not  
completely dissolved before bringing jam to the  
boil. Over boiling will affect the flavour, setting  
properties and colour of the jam.  
For safety purposes fill the pan only one-third full  
of oil.  
3. Testing the temperature of the oil.  
It is advisable to use a thermometer to test the  
temperature of the oil. Alternatively, drop a small  
cube of bread into the oil which should be brown  
in just under a minute if the oil is at the correct  
temperature of 190°C/375°F.  
6. To test jam for setting:  
If a jam thermometer is available, boil jam to  
104°C. Marmalade should be boiled to 106°C.  
If a jam thermometer is not available, remove  
pan from heat, place sample of jam on a cold  
dish and cool quickly (i.e. in a freezer or frozen  
food storage compartment of a refrigerator).  
When cold it will crinkle and hold the mark of a  
finger run through it, if it is at setting point.  
4. Cooking the food.  
Lower the food gently into the oil. Do Not add  
too much food at once or the temperature of the  
oil will be reduced and may result in soggy,  
greasy food.  
7. The scum should be removed as soon as  
possible after setting point has been reached.  
Marmalade should be allowed to cool before  
potting to prevent the peel rising.  
Turn the food if necessary; doughnuts float to the  
surface so will not brown on the upperside if not  
turned. Once cooked, drain the food on absorbent  
paper.  
13  
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THE DUAL GRILL  
USES OF THE DUAL GRILL  
CAUTION – ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE.  
CHILDREN SHOULD BE KEPT AWAY.  
The grill is a dual circuit grill which means that the full area of the grill can be used for economy purposes, the  
centre section only can be used when cooking smaller quantities of food.  
SELECTING THE GRILL  
Slide the handle to the left and over the central bump  
on the grill pan.  
Select the grill function for full grill  
Select the grill function for centre section only  
Turn the temperature control knob to the right as  
far as it will go. This is the hottest setting.  
To use the grill at lower settings, turn the  
temperature control knob so that the 110°C or  
150°C on the knob lines up with the off dot on the  
panel.  
Ensure the handle is correctly located. It is not  
necessary to remove the grill pan handle during  
grilling.  
THINGS TO NOTE  
The cooling fan will operate in conjunction with  
the grill. For more details on the operation of the  
cooling fan see page 9.  
The inner grill element may appear to glow  
slightly brighter than the outer element. This is  
quite normal.  
NOTE  
THE GRILL DOOR MUST BE LEFT OPEN DURING  
GRILLING.  
To remove the handle, slide the handle to the right  
and lift the handle away from the cut out on the grill  
pan.  
THE GRILL PAN AND HANDLE  
The grill pan is supplied with a removable handle.  
To attach the handle, place the wirework under the  
cut out in the pan so that the metal hooks over the  
top of the grill pan.  
Place the grill pan on the shelf so that the pan is  
positioned centrally beneath the grill.  
14  
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HINTS AND TIPS  
GRILLING CHART  
In order to become acquainted with the  
performance of the Dual Grill it is advisable to  
check food regularly when grilling.  
FOOD  
SHELF  
GRILL TIME  
(mins in total)  
5-6  
Food should be thoroughly dried before grilling to  
minimise splashing. Brush lean meats and fish  
lightly with a little oil or melted butter to keep  
them moist during cooking.  
Bacon Rashers  
Beefburgers  
Adjust  
shelf  
position  
and  
10-15  
30-40  
Chicken Joints  
Adjust the height of the grilling grid and grill pan  
runner position to allow for different foods.  
Chops – Lamb  
Pork  
15-20  
20-30  
Accompaniments such as tomatoes and  
mushrooms may be placed underneath the grid  
when grilling meats.  
grill  
Fish Whole  
Trout Mackerel  
pan  
15-25  
10-15  
20-30  
8-12  
Fillets – Plaice/Cod  
Kebabs  
grid  
to  
Kidneys – Lamb/Pig  
Liver Lamb/Pig  
suit  
different  
thicknesses  
of  
10-20  
Sausages  
20-30  
When toasting bread use the straight shelf in  
position 1 with the grid in the high position.  
Steaks – Rare  
Medium  
6-12  
12-16  
14-20  
food  
Well Done  
Preheat the grill on a full setting for a few minutes  
before cooking. Adjust the heat setting and  
runner position as necessary during cooking.  
Toasted sandwiches  
3-4  
The food should be turned over during cooking  
as required.  
The times quoted above are given as a guide and  
should be adjusted to suit personal taste.  
When using the centre section of the dual grill,  
ensure food is positioned centrally on the grill  
pan grid in the grill pan.  
NOTE:  
If you require an additional handle for your grill pan,  
this can be ordered from your local Service Force  
Centre by quoting part number 311479800\6.  
15  
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THE TOP OVEN  
USES OF THE TOP OVEN  
The top oven is the smaller of the two ovens. It is heated by elements in the top and bottom of the oven. It is  
designed for cooking on one level and for small quantities of food. It gives especially good results if used to cook  
fruit cakes, sweet or savoury flans or quiche.  
The top oven is also ideal for use as a warming compartment to warm dishes and keep food hot. Use a  
temperature setting of 80°C - 100°C on the top oven control dial.  
SELECTING THE TOP OVEN  
TO FIT THE TOP OVEN SHELF  
Turn the top oven function selector to  
.
The shelf should be fitted with the straight rods  
uppermost on the frame and the forms towards the  
back of the oven. If not fitted correctly the anti-tilt  
and safety stop mechanism will be affected.  
Turn the top oven temperature control to the  
required setting.  
The cooling fan will operate immediately with the  
top oven. For more details on cooling fan  
operation see page 9.  
THINGS TO NOTE  
1. The grill cannot be operated when the top oven is  
in use. If the grill and top oven controls are  
selected at the same time, only the top oven will  
operate.  
2. The top oven indicator neon will glow until the  
oven has reached the desired temperature and  
then go out. It will turn ON and OFF showing  
that the oven temperature is being maintained.  
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HINTS AND TIPS  
DO NOT place dishes or baking trays directly  
onto the oven base as it becomes very hot and  
damage may occur.  
Most cooking should be carried out using an  
oven shelf positioned in one of the shelf runners.  
The material and finish of the baking trays and  
dishes will affect the degree of base browning of  
the food. Enamelware, dark, heavy or non-stick  
utensils increase base browning. Shiny  
aluminium or polished steel trays reflect the heat  
away and give less base browning.  
Larger roasts and casseroles should normally be  
cooked in the main oven. However, they may be  
cooked on a flat shelf placed on the base of the  
top oven provided there is sufficient room for air  
circulation around the food.  
Stand dishes on a suitably sized baking tray on  
the shelf to prevent spillage onto the oven base  
and to help reduce cleaning.  
DO NOT use the grill pan as a baking tray as this  
will increase base browning of the food.  
Because of the smaller cooking space, lower  
temperatures and shorter cooking times are  
sometimes required.  
Be guided by the  
recommendations on page 20.  
For economy leave the door open for the shortest  
possible time, particularly when placing food into  
a pre-heated oven.  
There should always be at least 2.5cm (1”)  
between the top of the food and the element.  
This gives best cooking results and allows room  
for rise in yeast mixtures, Yorkshire puddings etc.  
When cooking cakes, pastry, scones, bread etc.,  
place the tins or baking trays centrally on the  
shelf directly below the element.  
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THE MAIN FAN OVEN  
USES OF THE FAN OVEN  
The oven is heated by an element around the fan situated behind the back panel. The fan draws air from the oven  
and the element heats the air which circulates in the oven via the vents in the back panel. The advantages of fan  
oven cooking are:  
PREHEATING  
The fan oven quickly reaches its temperature, so it is not usually necessary to preheat the oven. Without  
preheating however, you may find you need to add an extra 5 – 10 minutes on the recommended cooking times.  
For recipes needing high temperatures, e.g. bread, pastries, scones, soufflés etc., best results are achieved if the  
oven is preheated first. For best results when cooking frozen or cooked chilled ready meals always preheat the  
oven first.  
COOKING TEMPERATURES  
Fan oven cooking generally requires lower temperatures than conventional cooking. Follow the temperature  
recommended in the chart on page 20. As a guide reduce temperatures by about 20°C - 25°C for your own  
recipes.  
BATCH BAKING  
The fan oven cooks evenly on all shelf levels, especially useful when batch baking.  
SELECTING THE FAN OVEN  
Turn the main oven temperature control to the  
required setting.  
TO FIT THE MAIN OVEN SHELVES  
The shelf should be fitted with the straight rods  
uppermost on the frame and the forms towards the  
back of the oven. If not fitted correctly the anti-tilt  
and safety stop mechanism will be affected.  
THINGS TO NOTE  
1. The main oven indicator neon will glow until the  
oven has reached the desired temperature and  
then go out. It will turn ON and OFF periodically  
during cooking showing that the temperature is  
being maintained.  
2. The interior oven light will come ON when the  
main oven control is turned.  
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HINTS AND TIPS  
Arrange the shelves in the required positions  
before switching the oven ON. Shelf positions  
are numbered from the bottom upwards.  
When cooking more than one dish in the fan  
oven, place dishes centrally on different shelves  
rather than cluster several dishes on one shelf,  
this will allow the heat to circulate freely for the  
best cooking results.  
When batch baking one type of food e.g. Victoria  
sandwich cakes, those of similar size will be  
cooked in the same time.  
It is recommended that when baking larger  
quantities, the shelf positions should be evenly  
spaced to suit the load being cooked. A slight  
increase in cooking time may be necessary.  
DO NOT place baking trays directly on the oven  
floor as it interferes with the oven air circulation  
and can lead to base burning; use the lower shelf  
position. However, non-critical dishes/foods may  
be placed on the base of the oven when  
additional space is required.  
The use of excessively high temperatures can  
cause uneven browning. It may be necessary to  
reduce temperatures slightly.  
Refer to the  
recommendations given in the oven cooking  
chart see page 20  
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OVEN COOKING CHART  
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the temperature  
by 10°C to suit individual preferences and requirements.  
FAN OVEN  
SHELF  
TOP OVEN  
COOKING  
FOOD  
COOKING  
TEMP °C  
180-190  
200-220  
200-220  
160-170  
160-170  
160-170  
140-150  
130-140  
130-140  
SHELF  
POSITION  
APPROX  
COOK TIME (m)  
10-20  
POSITION  
TEMP°C  
170-190  
200-220  
200-220  
180-190  
160-170  
160-170  
140-150  
140-150  
130-140  
Biscuits  
Bread  
Bread rolls/buns  
Cakes:  
1
1*  
1
1
1
1
1
1
1
25-30  
15-20  
18-25  
18-20  
Shelf  
Small & Queen  
Sponges  
Victoria Sandwich  
Madeira  
Rich Fruit  
Christmas  
positions  
are not  
18-25  
1¼-1½h  
2¼-2½h  
3-4½h  
depends on size  
1¼-1½h  
2½-3h  
Gingerbread  
Meringues  
Flapjack  
Shortbread  
Beef/lamb  
Chicken  
140-150  
80-100  
170-180  
130-140  
140-160  
180-190  
1
1
1
1
1*  
1*  
140-150  
90-100  
170-180  
140-150  
140-160  
180-190  
critical  
25-30  
45-65  
2½-3h  
1¼-1½h  
Casseroles:  
but ensure  
that oven  
Convenience Foods  
Fish  
Fish Pie (Potato Topped)  
Fruit Pies, Crumbles  
Milk Puddings  
Follow manufacturer’s instructions  
170-190  
190-200  
190-200  
130-140  
1
1*  
1
1
1
1
1
1*  
1
1*  
1
1
1*  
1
1*  
1
1
1
1
1
1
170-190  
190-200  
190-200  
140-150  
170-180  
180-190  
170-180  
210-220  
190-200  
190-210  
180-200  
150-160  
160-180  
220-230  
190-200  
170-180  
180-190  
180-190  
180-190  
180-190  
200-210  
200-210  
20-30  
20-25  
40-50  
1½-2h  
40-45  
30-35  
20-30  
25-40  
15-20  
25-35  
Pasta Lasagne etc.  
Pastry:  
shelves are 190-200  
190-200  
Choux  
Eclairs, Profiteroles  
Flaky/Puff Pies  
Mince Pies  
Meat Pies  
Quiche, Tarts, Flans  
170-180  
evenly  
spaced  
210-220  
190-200  
190-210  
180-210  
150-160  
160-180  
210-220  
190-200  
170-180  
180-190  
180-190  
180-190  
180-190  
210-220  
200-210  
Shortcrust  
25-45  
Patés and Terrines  
1-1½h  
see roasting chart  
8-12  
Roasting Meat, Poultry  
Scones  
when more  
Shepherd’s Pie  
Soufflés  
Vegetables:  
30-40  
20-30  
1-1½h  
1-1½h  
30-35  
15-20  
25-40  
15-25  
Baked Jacket Potatoes than one is  
Roast Potatoes  
Stuffed Marrow  
Stuffed Tomatoes  
Yorkshire Puddings: Large  
Individual  
used  
1
* or a flat shelf on the oven base  
Note: Shelf positions are counted from the bottom of the oven.  
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ROASTING CHART  
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the  
temperatures by 10°C to suit individual preferences and requirements.  
ROASTING CHART  
INTERNAL TEMPERATURES –  
Rare : 50-60°C; Medium : 60-70°C; Well done : 70-80°C  
SECOND/FAN  
OVEN  
MEAT  
Beef  
COOKING TIME  
20-35 minutes per ½kg (1lb)  
and 20-35 minutes over  
160-180°C  
Beef, boned  
Mutton and Lamb  
Pork and Veal  
Ham  
160-180°C  
160-180°C  
160-180°C  
160-180°C  
160-180°C  
160-180°C  
25-35 minutes per ½kg (1lb)  
and 25-35 minutes over  
25-35 minutes per ½kg (1lb)  
and 25-35 minutes over  
30-40 minutes per ½kg (1lb)  
and 30-40 minutes over  
30-40 minutes per ½kg (1lb)  
and 30-40 minutes over  
Chicken  
15-20 minutes per ½kg (1lb)  
and 20 minutes over  
Turkey and Goose  
15-20 minutes per ½kg (1lb) up  
to 3½kg (7lb) then 10 minutes  
per ½kg (1lb) over 3½kg (7lb)  
Duck  
160-180°C  
160-180°C  
160-180°C  
160-180°C  
180-190°C  
25-35 minutes per ½kg (1lb)  
and 25-30 minutes over  
Pheasant  
Rabbit  
35-40 minutes per ½kg (1lb)  
and 35-40 minutes over  
20 minutes per ½kg (1lb)  
and 20 minutes over  
Potatoes with  
meat  
according to size  
according to size  
Potatoes without  
meat  
The roasting temperatures and times given in the chart should be adequate for most joints, but slight adjustments  
may be required to allow for personal requirements and the shape and texture of the meat. However, lower  
temperatures and longer cooking times are recommended for less tender cuts or larger joints.  
Wrap joints in foil if preferred, for extra browning uncover for the last 20 – 30 min. cooking time.  
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DEFROSTING  
Small or thin fish fillets, frozen peeled prawns, cubed  
or minced meat, liver, thin chops, steaks etc., can be  
thawed in 1 – 2 hours.  
USES OF DEFROST FEATURE  
This main oven function defrosts most foods faster  
than more conventional methods. It is particularly  
suitable for delicate frozen foods which are to be  
served cold e.g. cream filled gateaux, cakes covered  
with icings or frostings, cheesecakes, biscuits,  
scones etc.  
A 1kg/2¼lb oven ready chicken will be thawed in  
approximately 5 hours. Remove the giblets as soon  
as possible during the thawing process.  
Joints of meat up to 2kg/4½lb in weight can be  
thawed using the defrost function.  
It is preferable to thaw fish, meat and poultry slowly  
in the fridge. However, this process can be  
accelerated by using the defrost function.  
ALL JOINTS OF MEAT AND POULTRY MUST BE  
THAWED THOROUGHLY BEFORE COOKING.  
ALWAYS COOK THOROUGHLY IMMEDIATELY  
AFTER THAWING.  
SELECTING DEFROST  
HINTS AND TIPS  
Turn the main oven temperature control to the  
defrost setting.  
Place the frozen food in a single layer where  
possible and turn it over half way through the  
defrosting process.  
When defrost is selected, the oven indicator neon  
may come ON. It will stay ON until the oven  
reaches room temperature and then go OFF.  
It may turn ON and OFF periodically during  
defrosting to maintain  
temperature, inside the oven.  
a
steady room  
THINGS TO NOTE  
The actual speed of defrosting is influenced by  
room temperature. On warm days defrosting will  
be faster than on cooler days.  
Care must always be taken when handling foods in  
the home. Always follow the basic rules of food  
hygiene to prevent bacterial and microbial growth  
and cross contamination when defrosting, preparing,  
cooking, cooling and freezing foods.  
DO NOT leave food at room temperature once it  
is defrosted. Cook raw food immediately or store  
cooked food in the fridge, once it has cooled.  
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CARE AND CLEANING  
BEFORE CLEANING THE APPLIANCE,  
ALWAYS ALLOW THE COOLING FAN TO  
COOL THE APPLIANCE DOWN BEFORE  
SWITCHING OFF THE ELECTRICITY  
SUPPLY.  
CLEANING THE CERAMIC HOB  
Make sure the ceramic glass is cool before cleaning.  
It is important to clean the ceramic hob daily to  
prevent soilage being burnt on.  
Take care to avoid the hob trims when cleaning the  
ceramic glass as they may damaged by the cleaning  
agents recommended.  
CLEANING MATERIALS  
Before using any cleaning materials on your  
appliance, check that they are suitable and that their  
use is recommended by the manufacturer.  
DAILY CLEANING  
Use the recommended Hob Brite Cleaner daily. If  
soilage is not allowed to burn on it will be much  
easier to clean off.  
Cleaners that contain bleach should NOT be used as  
they may dull the surface finishes. Harsh abrasives  
should be also be avoided.  
bacterial cleaning products should not be used on the  
ceramic hob or on the surrounding trims.  
Multi-surface anti-  
1. Apply a small amount of Hob Brite in the centre  
of each area to be cleaned.  
CLEANING THE BRASS PLATED  
HANDLES  
(WHERE APPLICABLE)  
It is strongly recommended that only hot soapy water  
is used for cleaning the handles. THE USE OF ANY  
OTHER CLEANING MATERIALS MAY DULL THE  
BRASS PLATED FINISH.  
CLEANING THE OUTSIDE OF THE  
APPLIANCE  
2. Dampen a clean paper towel or a plastic pad  
made specially for non-stick saucepans and rub  
vigorously until all marks are removed. This may  
take a few minutes.  
DO NOT use abrasive cleaning materials e.g. Hob  
Brite, Brillo pads or scourers on painted or printed  
finishes as damage may occur. Regularly wipe over  
the control panel, oven doors and cooker sides using  
a soft cloth and liquid detergent.  
3. Wipe off residues of cleaner with another damp  
paper towel and polish dry with a soft cloth.  
DO NOT ATTEMPT TO REMOVE ANY OF THE  
CONTROL KNOBS FROM THE PANEL AS THIS  
If Hob Brite is unavailable, one or more of the  
cleaning agents below may be used temporarily:  
MAY CAUSE DAMAGE AND IS  
HAZARD.  
A
SAFETY  
a) Cif Cream Cleaner  
b) Baking Soda  
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TO REMOVE MORE STUBBORN MARKS  
HINTS AND TIPS  
1. Bar Keepers Friend may be used to clean off  
TO REDUCE HOB SOILAGE:  
more  
stubborn  
stains  
or  
to  
remove  
discolourations.  
Make sure the bottom of the saucepan and the  
cooking area are clean and dry before cooking  
begins.  
2. It may be necessary to rub the marks hard for  
several minutes.  
Ensure saucepans are large enough to  
accommodate food to avoid boil overs.  
3. Use  
a
plastic pad specially for non-stick  
saucepans with Bar-Keepers Friend for removal  
of more stubborn soilage.  
If possible, wipe up spills and splatters as they  
occur, but take care to avoid steam burns.  
Avoid using a dishcloth or sponge to clean the  
hob. These may leave a layer of soiled detergent  
on the hob surface which will burn and discolour  
the next time the hob is used.  
Avoid the use of:  
Household detergents and bleaches.  
Impregnated plastic or nylon pads that are  
not described as suitable for non-stick  
saucepans.  
TO REMOVE BURNT ON SOILAGE  
We strongly recommend the use of a Ceramic Hob  
Scraper (incorporating a single edge razor blade) to  
remove spillage on the hob, in particular sugar  
solutions, which if not removed can cause permanent  
damage.  
Brillo pads, Ajax pads, steel wool pads.  
Chemical oven cleaners, e.g. aerosols and  
oven pads.  
Rust stain, bath and sink stain removers.  
1. Make sure the ceramic glass is cool.  
2. Use a ceramic hob scraper with care at an angle  
of 30° to remove as much soilage as possible.  
Any of the above products may cause  
damage to the hob.  
3. Use Bar-Keepers Friend or Hob Brite to finish off  
as directed above.  
It is dangerous to mix different cleaning products.  
The chemicals in them may react with each other  
with hazardous results.  
SOILAGE FROM SUGAR SOLUTIONS MUST  
BE REMOVED FROM THE HOB BEFORE THE  
SYRUP HAS SET OTHERWISE DAMAGE TO  
THE HOB SURFACE WILL OCCUR.  
Avoid placing plastic items, aluminium foil or  
dishes on the hot surface as this will cause  
damage to the hob.  
TO REMOVE DISCOLOURATIONS OR  
WHITE AND SILVER MARKS  
CLEANING THE GRILL PAN, GRILL PAN  
GRID AND OVEN SHELVES  
These marks sometimes give the impression of being  
in or underneath the hob glass. They can almost  
always be removed provided they have not become  
excessively burnt on. Follow the instructions above  
under ‘To Remove More Stubborn Marks’.  
All removable parts, except the grill pan handle can  
be washed in the dishwasher.  
The grill pan, grill pan grid and oven shelves may be  
cleaned using a soap impregnated steel wool pad.  
Soaking first in hot soapy water will make cleaning  
easier.  
If this is unsuccessful, make up a paste of one part  
water to three parts Cream of Tarter and leave on the  
discoloured areas overnight. The marks should be  
easily removable the next day provided they have not  
been excessively burnt on. The paste should be  
thoroughly washed off afterwards.  
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CLEANING INSIDE THE OVEN AND  
GRILL COMPARTMENTS  
Use minimal, if any, extra oil or fat when roasting  
meat, potatoes only require brushing with fat  
before cooking. Extra fat in the oven during  
roasting will increase splashing and soilage.  
The sides, and back of the main oven compartment  
are coated with Stayclean enamel.  
The Stayclean surfaces inside the ovens should not  
be cleaned manually. See ‘Care of Stayclean  
Surfaces’.  
It is NOT necessary to add water to a meat tin  
when roasting. The water and the fat juices from  
the joint create excessive splattering during  
cooking - even at normal temperatures, as well  
as causing condensation.  
The vitreous enamel top oven, grill compartment and  
fan oven base, can be cleaned using normal oven  
cleaners or aerosol oven cleaners with care. Ensure  
that the manufacturers instructions are followed and  
that all parts are well rinsed afterwards.  
Covering joints during cooking will also prevent  
splashing onto the interior surfaces. Removing  
the covering for the last 20-30 minutes will allow  
extra browning if required. Some large joints and  
turkeys especially benefit by this method of  
cooking, allowing the joint to cook through before  
the outside is over-browned.  
Aerosol cleaners must not be used on Stayclean  
surfaces and must not come into contact with the  
elements or the door seal as this may cause  
damage.  
CARE OF STAYCLEAN SURFACES  
Stayclean surfaces destroy splashes of food and fats  
when the oven temperature is raised to around  
220°C.  
CLEANING THE DOOR GLASS  
To prevent damaging or weakening the  
door glass panels avoid the use of the  
following:  
It is a good idea to run the oven for an hour or two  
per week to ensure continued good performance  
from the Stayclean finish.  
Household detergents and bleaches  
HINTS AND TIPS  
Impregnated pads unsuitable for non-  
stick saucepans  
Manual cleaning of the Stayclean surface IS NOT  
recommended. Damage will occur if abrasives or  
aerosol sprays of any kind are used.  
Brillo/Ajax pads or steel wool pads  
Chemical oven pads or aerosols  
Rust removers  
Slight discolouration and polishing of the  
Stayclean surfaces may occur in time. This  
DOES NOT affect the Stayclean properties in  
any way.  
Bath/Sink stain removers  
A good time to allow the oven to run on is after  
the weekly roast. After removing the roast, turn  
the oven up to 220°C and allow to run for an hour  
or so. It is important NOT to allow a build-up of  
soilage as this can prevent the Stayclean  
surfaces from working.  
CLEANING BETWEEN THE OUTER AND  
INNER DOOR GLASS  
The outer door glass is removable for cleaning.  
Follow the recommendations below to keep oven  
soilage to minimum.  
TO REMOVE THE OUTER GLASS  
Cook at the recommended temperatures. Higher  
temperatures during roasting will increase  
soilage. Try cooking at lower temperatures for  
an increased length of time, you will save energy  
and often the joint is more tender.  
1. Open the oven door slightly to gain access to the  
two cross head screws on the top of the oven  
door.  
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2. Loosen the two screws using  
screwdriver.  
a
Pozidrive  
TO CLEAN THE INNER GLASS DOOR  
PANELS  
Clean the inner glass door panels using a soft cloth  
and hot water to which a little washing up liquid has  
been added. If the inner panel is heavily soiled, Hob  
Brite may be used. Do not use abrasive cleaning  
materials on the door glass. Ensure that all parts are  
well rinsed and thoroughly dried before attempting to  
replace the glass.  
REPLACING THE OVEN LIGHT BULB  
3. Hold the door glass securely in place with one  
hand before removing the screws completely with  
the other hand.  
The type of bulb required is a 300°C 25 watt small  
Edison Screw. Part number 572 491 5431-00/1  
(Available through Service Force Centres).  
4. Using both hands, gently tilt the top of the door  
glass towards you, lift slightly to disengage the  
locators from the two bottom brackets.  
CAUTION: Disconnect the appliance from the  
electricity supply before replacing the bulb.  
5. Clean the outer and inner glass using hot soapy  
water or Hob Brite may be used with care. DO  
NOT use Hob Brite on the Stainless Steel or  
painted finishes. DO NOT try to clean the foil  
which is inside the door. The foil is there to help  
keep the door cool, if it is damaged it will not work.  
Ensure that all parts are well rinsed and  
thoroughly dried before attempting to replace the  
outer door.  
Open the door and remove the shelves to enable  
easy access to the oven light assembly. Insert a flat  
blade screwdriver between the oven side and glass  
which covers the bulb.  
Support the glass with your hand and prise out  
sufficiently to release the glass cover. Unscrew the  
bulb in an anticlockwise direction until it is possible to  
remove the bulb with ease.  
TO REPLACE THE OUTER GLASS  
Fit the new bulb by turning in a clockwise direction  
until it is secure. Ensuring the indent to the flange is  
pointing to the rear of the oven, replace the glass by  
pushing it firmly into the hole to cover the bulb  
assembly.  
1. Holding the oven glass with both hands, gently  
place the locators into the holes of the brackets at  
the bottom of the oven door.  
2. Push the top of the oven glass towards the oven  
door, ensuring the screw location holes line up.  
Replace the shelves and restore the electricity  
supply.  
3. Hold the glass in place with one hand and insert  
the cross head screws into the location holes with  
the other hand. Give the screws one turn to  
ensure the glass is secure.  
4. Tighten the screws positively with a Pozidrive  
screwdriver before closing the oven door.  
Do not attempt to use the oven without the glass  
being in place.  
If the door glass panel becomes chipped or  
has deep scratches the glass will be  
weakened and must be replaced to prevent  
the possibility of the panel shattering.  
Please contact your local Service Force  
Centre who will be pleased to advise  
further.  
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SOMETHING NOT WORKING?  
We strongly recommend that you carry out the  
following checks on your appliance before calling a  
Service Engineer. It may be that the problem is a  
simple one which you can solve yourself without the  
expense of a Service call.  
If the oven is not cooking evenly or the side  
opening door will not stay open:  
* Check that the appliance is level.  
If our Service Engineer finds that the problem is listed  
below you will be charged for the call whether or not  
the appliance is under guarantee.  
The oven light fails to illuminate:  
The appliance does not work at all:  
* If you have had your appliance for several  
months you may need to replace the light bulb  
(see page 26).  
* Check that the appliance has been wired in  
and is switched on at the wall.  
* Check that the main appliance fuse is  
working.  
The fan oven is noisy:  
* Check that the oven is level.  
The grill and hotplates work but the oven does  
not:  
* Check that bakeware and shelves are not  
vibrating in contact with the back panel in the  
oven.  
* Check that you have carefully followed the  
instructions for the operation of the oven.  
The oven temperature is too high or too low:  
* Check that the recommended temperatures  
are being used (see page 21). Be prepared  
to adjust the temperature up or down by  
10°C to achieve the results you want.  
The hotplates and main ovens work but the grill  
does not:  
* Check that you have carefully followed the  
instructions for operation of the grill.  
* If the cooling fan fails the grill will not operate  
correctly. Please call your Local Service Force  
Centre.  
27  
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SERVICE AND SPARE PARTS  
In the event of your appliance requiring service, or if  
you wish to purchase spare parts please contact your  
local Service Force Centre by telephoning:  
Before calling out an engineer, please ensure you  
have read the details under the heading ‘Something  
Not Working?’.  
When you contact the Service Force Centre you will  
need to give the following details:  
0870 5 929929  
Your call will be routed to the Service Force Centre  
covering your post code area. The address of your  
local Service Force Centre is detailed on the  
following pages.  
1. Your name, address and post code.  
2. Your telephone number.  
3. Clear and concise details of the fault.  
4. The model, product and serial number of the  
appliance (found on the rating plate).  
5. The purchase date.  
For Service in the Republic of Ireland contact  
Tricity Bendix  
Long Mile Road  
Dublin 12  
Telephone: 01 4090752  
CUSTOMER CARE DEPARTMENT  
For general enquiries concerning your Tricity Bendix appliance, or further information on Tricity Bendix products,  
you are invited to contact our Customer Care Department by letter or telephone as follows:  
Customer Care Department  
Tricity Bendix  
55 – 77 High Street  
Slough  
Berkshire  
SL1 1DZ  
Tel: 0870 5 950950 *  
* calls to this number may be recorded for training purposes.  
28  
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To contact your local Service Force Centre telephone 08705 929 929  
ISLE OF LEWIS  
ND Macleod  
16 James Street  
Stornoway  
CHANNEL ISLANDS  
NORTH EAST  
GUERNSEY  
Guernsey Electricity  
GATESHEAD  
GRIMSBY  
HULL  
Unit 356a  
Dukesway Court  
Dukesway  
Gateshead NE11 0BH  
Isle of Lewis PA87 2QW  
PO Box 4  
Vale, Guernsey  
Channel Islands  
GY1 3AD  
KELSO  
2, 6 & 8 Woodmarket  
Kelso  
Borders  
15 Hainton Avenue  
Grimsby  
N. E. Lincs  
JERSEY  
Jersey Electricity  
Company  
Haut De L’orme  
Rue De Haut De L’orme  
Trinity  
Jersey  
Channel Islands  
JE3 5FG  
TD5 7AX  
DN32 9AS  
ORKNEY  
7 King Street  
Kirkwall  
Orkney  
Unit 1  
Boulevard Industrial  
Estate  
KW15 1JF  
Hull  
HU3 4AY  
PERTH  
Scottish Hydro Electric  
Central Warehouse  
Inveralmond  
LEEDS  
64-66 Cross Gates Road  
Cross Gates  
Leeds  
SCOTLAND  
(OWN SALES)  
SHETLAND  
Perth PH1 3AF  
LS15 7YS  
ABERDEEN  
54 Claremont Street  
Aberdeen AB10 6RA  
3-4 Carlton Place  
Lerwick  
Shetland  
NEWTON AYCLIFFE Unit 23  
Northfield Way  
(OWN SALES)  
SHETLAND  
ZE1 0PW  
AUCHTERMUCHTY 33a Burnside  
Auchtermuchty  
Aycliffe Industrial Park  
Newton Aycliffe  
DL5 6EJ  
Bolts Shetland Ltd.  
26 North Road  
Lerwick  
Fife KY14 7AJ  
BLANTYRE  
Unit 5  
SHEFFIELD  
Pennine House  
Roman Ridge Road  
Sheffield  
(OWN SALES)  
WHALSAY  
Shetland ZE1 0PE  
Block 2  
Auchenraith Ind. Estate  
Rosendale Way  
Blantyre G72 0NJ  
Leask Electrical  
Harisdale  
S9 1GB  
Symbister, Whalsay  
Shetland ZE2 9AA  
(OWN SALES)  
DUMFRIES  
DUNOON  
93 Irish Street  
Dumfries  
DG1 2 PQ  
NORTH WEST  
NORTHERN IRELAND  
7 Hill Street  
Dunoon  
Argyll  
BIRKENHEAD  
CARLISLE  
1 Kelvin Park  
Dock Road  
Birkenhead  
CH41 1LT  
BELFAST  
Owenmore House  
Kilwee Business Park  
Dunmurry  
Belfast  
BT17 0HD  
PA23 7AL  
Unit 7  
EDINBURGH  
Unit 12  
James Street  
Workshops  
James Street  
Carlisle  
Dumbryden Ind. Estate  
2 Dumbryden Road  
Edinburgh  
WALES  
EH14 2AB  
Cumbria  
CA2 5AH  
CARDIFF  
CLYWD  
DYFED  
Unit 4  
Guardian Industrial  
Estate  
Clydesmuir Road  
Cardiff  
CF2 2QS  
GLASGOW  
Unit 4  
ISLE OF MAN  
BOLTON  
South Quay Ind. Estate  
Douglas  
Isle of Man  
Wellington Road  
Bishopriggs  
Glasgow G64 2SA  
IM1 5AT  
Unit 6-7 Coed Parc  
Abergele Road  
Rhuddlan  
Clwyd  
LL18 5UG  
INVERNESS  
Unit 3BI  
Smithton Ind. Estate  
Smithton  
Unit B  
Central Industrial Estate  
St Marks Street  
Bolton  
Inverness IV2 7WL  
ISLE OF ARRAN  
ISLE OF BARRA  
Arran Domestics  
The Douglas Centre  
Brodick  
BL3 6NR  
Unit 9  
St. Clears Business Park  
Tenby Road  
St. Clears  
Carmarthen  
SA33 4JW  
Isle of Arran KA27 8AJ  
PRESTON  
Unit 250  
Dawson Place  
Bamber Bridge  
Preston  
J Zerfah  
244 Bruernish  
Isle of Barra  
Western Islands  
HS9 5QY  
Lancashire PR5 8AL  
STOCKPORT  
Unit 20 Haigh Park  
Haigh Avenue  
Stockport  
OSWESTRY  
Plas Ffynnon  
Warehouse  
Middleton Road  
Oswestry  
ISLES OF BUTE  
Walker Engineering  
Glenmhor  
Upper Serpentine Road  
Rothesay  
SK4 1QR  
SY11 2PP  
Isle of Bute PA20 9EH  
29  
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To contact your local Service Force Centre telephone 08705 929 929  
SOUTH EAST  
MIDLANDS  
LONDON & EAST ANGLIA  
ASHFORD  
Unit 2  
Bridge Road Business  
Centre  
Bridge Road  
Ashford  
BIRMINGHAM  
66 Birch Road East  
Wyrley Trading Estate  
Witton  
Birmingham  
B6 7DB  
BECKENHAM  
11a Gardner Ind. Estate  
Kent House Lane  
Beckenham  
Kent BR3 1QZ  
Kent TN23 1BB  
CHELMSFORD  
COLINDALE  
Hanbury Road  
Widford Ind. Estate  
Chelmsford  
Essex  
BOURNE  
Pinfold Road  
Bourne  
FLEET  
Unit 1  
Redfields Ind. Estate  
Church Crookham  
Fleet  
PE10 9HT  
CM12 3AE  
BRIDGNORTH  
68 St. Mary’s Street  
Bridgnorth  
Hampshire GU13 0RD  
Unit 14  
Shropshire  
WV16 4DR  
Capitol Park  
Capitol Way  
Colindale  
HAYWARDS  
HEATH  
21-25 Bridge Road  
Haywards Heath  
Sussex RH16 1UA  
GLOUCESTER  
HEREFORD  
101 Rycroft Street  
Gloucester  
GL1 4NB  
London NW9 0EQ  
ELTHAM  
194 Court Road  
Mottingham  
Eltham  
Units 3 & 4  
Bank Buildings  
Cattle market  
Hereford  
TONBRIDGE  
Unit 30  
London SE9 4EW  
Deacon Trading Estate  
Morley Road  
Tonbridge  
ENFIELD  
284 Alma Road  
Enfield  
London  
HE4 9HX  
TN9 1RA  
HIGHAM FERRERS 30 High Street  
Higham Ferrers  
EN3 7BB  
Northants  
GRAVESEND  
Unit B4  
NN10 8PL  
Imperial Business Estate  
West Mill  
Gravesend  
Kent  
SOUTH WEST  
ILKESTON  
Unit 2  
Furnace Road  
Ilkeston DE7 5EP  
BARNSTAPLE  
Main Road  
Fremington  
Barnstaple  
DA11 0DL  
North Devon EX31 2NT  
LEICESTER  
Unit 7  
IPSWICH  
Unit 6C  
Oaks Industrial Estate  
Coventry Road  
Narborough  
Leicestershire  
LE9 5GF  
Elton Park Business Centre  
Hadleigh Road  
Ipswich  
BOURNEMOUTH 63-65 Curzon Road  
Bournemouth  
Dorset  
BH1 4PW  
IP2 0DD  
LETCHWORTH  
LONDON  
16-17 Woodside Ind. Park  
Works Road  
Letchworth  
Herts  
SG6 1LA  
LINCOLN  
Unit 8  
BRIDGEWATER  
BRISTOL  
6 Herswell Business Park  
Salmon Parade  
Bridgewater  
Clifton Street  
Stone Field Park  
Lincoln  
Somerset TA6 5PY  
LN5 8LQ  
2 - 4 Royal Lane  
Yiewsley  
West Drayton  
Middlesex  
11 Eldon Way  
Eldonwall Trading Estate  
Bristol  
NEWCASTLE  
UNDER LYME  
18-21 Croft Road  
Brampton Ind. Estate  
Newcastle under Lyme  
Staffordshire  
BS4 3QQ  
UB7 8DL  
ST5 0TW  
EMSWORTH  
ISLE OF WIGHT  
266 Main Road  
Southbourne  
Emsworth  
MAIDENHEAD  
MOLESEY  
Reform Road  
Maidenhead  
Berkshire  
REDDITCH  
13 Thornhill Road  
North Moons Moat  
Redditch  
Worcestershire  
B98 9ND  
PO10 8JL  
SL6 8BY  
Unit 8  
10 Island Farm Avenue  
West Molesey  
Surrey  
Enterprise Court  
Ryde Business Park  
Ryde  
TAMWORTH  
Unit 3  
KT8 2UZ  
Isle of Wight PO33 1DB  
Sterling Park  
Claymore  
Tamworth  
B77 5DQ  
NEWBURY  
9 Pipers Court  
Berkshire Drive  
Thatcham  
NEWTON ABBOT Unit 2  
Zealley Ind. Estate  
Kingsteignton  
Newton Abbot  
TQ12 3TD  
Berkshire  
RG19 4ER  
WORCESTER  
Units 1 & 2  
Northbrooks Close  
Gregorys Mill Ind. Estate  
Worcester  
NORWICH  
SUNBURY  
2b Trafalgar Street  
Norwich  
NR1 3HN  
REDRUTH  
Unit 7D  
WR3 8BP  
Pool Ind. Estate  
Druids Road  
Redruth  
Unit 1a  
Cornwall TR15 3RH  
The Summit  
Hanworth Road  
Sunbury on Thames  
TW16 5DB  
30  
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GUARANTEE CONDITIONS  
Standard guarantee conditions  
We, Tricity Bendix, undertake that if within 12 months of the date of the purchase this Tricity Bendix appliance or  
any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option  
repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:  
The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.  
The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s  
instructions.  
The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not  
authorised by us.  
All service work under this guarantee must be undertaken by a Service Force Centre.  
Any appliance or defective part replaced shall become the Company’s property.  
This guarantee is in addition to your statutory and other legal rights.  
Home visits are made between 8.30am and 5.30am Monday to Friday. Visits may be available outside these hours  
in which case a premium will be charged.  
Exclusions  
This guarantee does not cover:  
Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or  
removable parts of glass or plastic.  
Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the  
United Kingdom.  
Appliances found to be in use within a commercial environment, plus those which are subject to rental  
agreements.  
Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.  
European Guarantee  
If you should move to another country within Europe then your guarantee moves with you to your new home subject  
to the following qualifications:  
The guarantee starts from the date you first purchased your product.  
The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of  
use for this brand or range of products.  
This guarantee relates to you and cannot be transferred to another user.  
Your new home is within the European Community (EC) or European Free Trade Area.  
The product is installed and used in accordance with our instructions and is only used domestically, i.e. a  
normal household.  
The product is installed taking into account regulations in your new country.  
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new  
home. They will then ensure that the local Service Organisation is aware of your move and able to look after you  
and your appliances.  
France  
Germany Nürnberg  
Italy Pordernone  
Sweden Stockholm  
UK Slough  
Senlis  
+33 (0) 3 44 62 20 13  
+49 (0) 800 234 7378  
+39 (0) 800117511  
+46 (0) 20 78 77 50  
+44 (0) 1753 219898  
31  
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IMPORTANT NOTICE  
In line with our continuing policy of research and development, we reserve the right to alter models and specifications  
without prior notice.  
This instruction booklet is accurate at the date of printing, but will be superseded if specifications or appearance are  
changed.  
TRICITY BENDIX,  
55 – 77 HIGH STREET,  
SLOUGH,  
BERKSHIRE,  
SL1 1DZ.  
TELEPHONE 0870 5 950950  
Part Number: 311607200  
© Electrolux Household Appliances Limited 2001  
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