Tricity Bendix Cooktop SIE514 User Manual

OPERATING & INSTALLATION  
INSTRUCTIONS  
SLIP IN ELECTRIC COOKER  
SIE514  
PLEASE READ THIS INSTRUCTION BOOKLET BEFORE USING THE APPLIANCE  
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CONTENTS  
Technical Details .................................................................................................................................... 2  
Contents .................................................................................................................................................. 3  
Preface ..................................................................................................................................................... 5  
Safety ....................................................................................................................................................... 6  
Before Installation ........................................................................................................................... 6  
During Operation.............................................................................................................................. 6  
After Use ......................................................................................................................................... 7  
General ........................................................................................................................................... 7  
Introduction ............................................................................................................................................. 8  
Rating Plate .................................................................................................................................... 8  
Installation ....................................................................................................................................... 8  
General Notes on Using Your Appliance ........................................................................................ 9  
About Condensation and Steam ..................................................................................................... 9  
Control Panel Indicator Neons ........................................................................................................ 9  
The Cooling Fan for the Controls .................................................................................................... 9  
Cookware ........................................................................................................................................ 9  
Grill and Oven Furniture ................................................................................................................. 10  
Getting to Know Your Appliance .......................................................................................................... 11  
The Control Panel ........................................................................................................................... 11  
The Timer ........................................................................................................................................ 12  
The Ceramic Hob .................................................................................................................................... 14  
Recommended Saucepans ............................................................................................................ 14  
Hints and Tips ................................................................................................................................. 14  
Deep Fat Frying ...................................................................................................................................... 15  
Preserving ............................................................................................................................................... 15  
The Dual Grill .......................................................................................................................................... 16  
Uses of the Dual Grill ...................................................................................................................... 16  
Selecting the Dual Grill ................................................................................................................... 16  
Things to Note ................................................................................................................................. 16  
The Grill Pan and Handle ............................................................................................................... 16  
Hints and Tips ................................................................................................................................. 17  
Grilling Chart ................................................................................................................................... 17  
The Top Oven .......................................................................................................................................... 18  
Uses of the Top Oven ..................................................................................................................... 18  
Selecting the Top Oven .................................................................................................................. 18  
Things to Note ................................................................................................................................. 18  
To Fit the Top Oven Shelf ............................................................................................................... 18  
Hints and Tips ................................................................................................................................. 19  
The Main Fan Oven ................................................................................................................................. 20  
Uses of the Fan Oven ..................................................................................................................... 20  
Selecting the Fan Oven .................................................................................................................. 20  
Things to Note ................................................................................................................................. 20  
To Fit the Main Oven Shelves ........................................................................................................ 20  
Hints and Tips ................................................................................................................................. 21  
Oven Cooking Chart ............................................................................................................................... 22  
Roasting Chart ........................................................................................................................................ 23  
3
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CONTENTS  
Defrost Feature ....................................................................................................................................... 24  
Uses of Defrost Feature .................................................................................................................. 24  
Selecting Defrost ............................................................................................................................ 24  
Things to Note ................................................................................................................................. 24  
Hints and Tips ................................................................................................................................. 24  
Care and Cleaning .................................................................................................................................. 25  
Cleaning Materials .......................................................................................................................... 25  
Cleaning the Brass Plated Handles ................................................................................................ 25  
Cleaning the Outside of the Appliance ........................................................................................... 25  
Cleaning the Ceramic Hob .............................................................................................................. 25  
Hints and Tips ................................................................................................................................. 26  
Cleaning the Grill and Oven Furniture ............................................................................................ 26  
Cleaning Inside the Oven and Grill Compartments ........................................................................ 27  
Care of Stayclean Surfaces ............................................................................................................ 27  
Hints and Tips ................................................................................................................................. 27  
Cleaning between the Outer and Inner Door Glass ........................................................................ 27  
Replacing the Oven Light Bulb ....................................................................................................... 28  
Something Not Working? ...................................................................................................................... 29  
Service and Spare Parts ........................................................................................................................ 30  
Guarantee Conditions ............................................................................................................................ 31  
4
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PREFACE  
Dear Customer,  
Thank you for buying a Tricity Bendix appliance. With our 80 years experience in  
developing and manufacturing the very best in U.K. appliances, you can be  
assured that you have purchased a hard working, reliable, quality product.  
Tricity Bendix appliances comply with British Standard safety and performance  
requirements. They have been approved by BEAB (British Electrotechnical  
Approvals Board) and are covered by a 12 month parts and labour guarantee.  
To get the best from your new Tricity Bendix appliance, we ask that you PLEASE  
READ THESE INSTRUCTIONS CAREFULLY. Particular attention should be made  
to cooking times and temperatures, which may differ, from your previous  
appliance.  
It is most important that this instruction book is retained with the appliance for  
future reference. Should the appliance be sold, or if you move house and leave  
the appliance, always ensure that the book remains with the appliance. This will  
enable the new owner to be acquainted with the functioning of the appliance and  
the relevant warnings.  
Please read the whole instruction book before attempting to use the appliance  
ensuring you follow the recommendations given.  
5
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SAFETY  
THESE WARNINGS ARE PROVIDED IN  
THE INTERESTS OF YOUR SAFETY.  
ENSURE THAT YOU UNDERSTAND  
THEM ALL BEFORE INSTALLING OR  
USING THE APPLIANCE.  
After installation, please dispose of  
the packaging with due regard to  
safety and the environment, your  
local authority can arrange this.  
PLEASE  
READ  
DURING OPERATION  
CAREFULLY  
Do not use this appliance if it is in  
contact with water. Never operate it  
with wet hands.  
BEFORE INSTALLATION  
This appliance is designed to be  
operated by adults. Young children  
must not be allowed to tamper with  
the appliance or play with the  
controls.  
This appliance is heavy and care  
must be taken when moving it.  
Ensure that all packaging, both  
inside and outside the appliance has  
been removed before the appliance  
is used.  
During use the appliance becomes  
Hot. Care should be taken to avoid  
touching the heating elements inside  
the oven.  
If the appliance is to be placed on a  
base, measures must be taken to  
prevent the appliance slipping from  
the base.  
CAUTION: Accessible parts may  
be hot when the grill is in use.  
Young children should be kept  
away.  
Do not try to lift or move the  
appliance by pulling the door  
handles.  
Take great care when heating fats  
and oils, as they will ignite if they  
become too hot.  
The electrical installation work must  
be undertaken by  
a
qualified  
electrician/competent person.  
This appliance has been designed for  
cooking edible foodstuffs only, and  
must not be used for any other  
purposes.  
It is dangerous to alter or modify the  
specifications of the appliance in any  
way.  
Never place plastic or any other  
material which may melt in the oven  
or on the hob.  
Do not use the appliance if the  
ceramic glass is damaged. If a fault  
or crack becomes visible during  
cooking, disconnect the appliance  
immediately from the electricity  
supply and contact your local Service  
Force Centre.  
Ensure cooking utensils are large  
enough to contain foods to prevent  
spillages and boil overs.  
Do not place foil or plastic containers  
on ceramic glass.  
The handles of saucepans which are  
smaller than the heated area on the  
hob will become hot. Ensure your  
hand is protected before handling the  
pan.  
Do not allow young children to play  
with any part of the packaging.  
6
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Take  
care  
to  
follow  
the  
Do not leave utensils containing  
foodstuffs, e.g. fat or oil in or on the  
appliance in case it is inadvertently  
switched on.  
recommendations given for tending  
the food when grilling.  
Ensure that you support the grill pan  
when it is in the withdrawn or partially  
withdrawn position.  
Cookers and hobs become very hot,  
and retain their heat for a long period  
of time after use. Children should be  
kept well away from the appliance  
until it has cooled.  
Ensure that all vents are left  
unobstructed to ensure ventilation of  
the oven cavity.  
GENERAL  
Under no circumstances should  
any repairs be carried out by an  
inexperienced person as this may  
cause injury or serious malfunction.  
Ensure the anti-tilt shelves are put in  
place correctly. Refer to instructions  
on pages 18 and 20.  
This appliance should be serviced by  
an authorised service Engineer and  
only genuine-approved spare parts  
should be used. Details of repair and  
servicing arrangements are supplied  
on page 30 of this book.  
Never line any part of the appliance  
with foil. Do not allow heatproof  
materials e.g. roasting bags, to come  
into contact with oven elements.  
Always stand back from the  
appliance when opening the oven  
door to allow any build up of steam or  
heat to release.  
Do not stand on the appliance or on  
the open oven door.  
Do not hang towels, dishcloths or  
clothes from the appliance or its  
handle. They are a safety hazard.  
Never  
leave  
the  
appliance  
unattended when the oven doors  
are open.  
Always allow the cooling fan to cool  
the appliance down before switching  
off at the wall prior to carrying out  
any cleaning or maintenance work.  
Do not place sealed cans or  
aerosols inside the oven. They may  
explode if they are heated.  
Do not leave the hotplates switched  
on for long periods when not covered  
by a saucepan. The controls may  
overheat.  
Only clean this appliance in  
accordance with the instructions  
given in this book.  
Extreme care must be taken when  
using a ceramic hob scraper.  
AFTER USE  
Your safety is of paramount importance.  
Ensure that all control knobs are in  
the OFF position when not in use.  
Therefore, if you are unsure about any of  
the meanings of these WARNINGS contact  
the:  
For hygiene and safety reasons  
this appliance should be kept  
clean at all times. A build-up of  
fats or other foodstuffs could  
result in a fire, especially in the  
grill pan.  
Customer Care Department  
Telephone 0870 5 950950  
7
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INTRODUCTION  
WARNING: THIS APPLIANCE MUST BE EARTHED  
RATING PLATE  
To move the appliance, open the fan oven door,  
and lift the appliance by holding inside the top of  
the compartment.  
This is situated on the front frame of the appliance  
and can be seen upon opening the top cavity door.  
Alternatively the rating plate may also be found on  
the back or top of some models (where applicable).  
The appliance must be protected by a suitably  
rated fuse or circuit breaker. The rating of the  
appliance is given on the rating plate.  
Do not remove the rating plate from the  
appliance as this may invalidate the guarantee.  
INSTALLATION  
This is a type Y appliance which means it is free-  
standing and can be fitted with cabinets on one or  
both sides. It may also be fitted in a corner setting.  
If your appliance has been damaged in transit,  
contact your supplier immediately. DO NOT  
attempt to install it.  
Your appliance left the factory fully packaged to  
protect it from damage. If it is delivered without  
packaging and damage has occurred, the  
manufacturer cannot accept responsibility. Contact  
you supplier for advice.  
Ensure that the appliance is standing level.  
Side walls which are above hob level should be  
protected by heat resistant non-combustible  
material and MUST NOT be nearer than 40mm to  
the hob side.  
Once the packaging has been removed the  
appliance should only be moved by hand. DO  
NOT use a sack barrow or any other aid to lift the  
appliance as damage may occur.  
A nominal air gap of 2mm all around the appliance  
is required to enable the appliance to be moved  
into position.  
Connection to the electricity supply must be carried  
out by a qualified electrician/competent person.  
Always ensure an air gap is maintained at hotplate  
level. Tiles or other forms of deep wall covering  
should not obscure this gap.  
The recommended cross-section area is six square  
millimetres (6.00mm2).  
The electrical connection should be made using a  
double pole isolating switch (cooker socket) with at  
least 3mm contact separation in all poles. The  
cable must have conductors of sufficiently high  
cross-sectional area to prevent overheating and  
deterioration.  
Air gap  
The cable must be routed away from potentially hot  
areas marked by X in the diagram below.  
REAR VIEW  
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NOTE: Vapours from the oven vents may in time  
cause discolouration of wallcoverings behind the  
THE COOLING FAN FOR THE  
CONTROLS  
appliance.  
For ease of cleaning it may be  
preferable to tile behind the appliance.  
The cooling fan operates immediately when the  
grill or top oven is switched on. It may run on after  
the controls are switched off until the appliance has  
cooled. Note: The action of the cooling fan will  
depend on how long the grill or top oven has been  
used and at what temperature. It may not run on  
where the grill or top oven has been used for a  
short time or at low temperatures. Do not switch  
the appliance off at its power point until the cooling  
fan has cooled the appliance down.  
Overhanging surfaces or a cooker hood should be  
a minimum of 685mm above the hob.  
CONTROL PANEL INDICATOR NEONS  
These lights indicate whether the ovens are  
switched on.  
It is important to ensure that the appliance is level  
after installation. Levelling feet are fitted to the  
appliance to accommodate uneven floors.  
The neons also indicate when the set temperature  
has been reached. They will turn on and off during  
use to show that the temperature is being  
maintained.  
If the neons do not operate as the instructions  
indicate the controls have been incorrectly set.  
Return all controls to zero and re-set following the  
instructions for the required setting.  
GENERAL NOTES ON USING YOUR  
APPLIANCE  
We suggest that you run the oven elements for 10  
– 15 minutes at 220oC to burn off any residue from  
their surfaces. The procedure should be repeated  
with the grill for approximately 5 – 10 minutes.  
During this period an odour may be emitted, it is  
COOKWARE  
Baking trays, oven dishes etc., should not be  
placed directly against the grid covering the fan at  
the back of the oven.  
therefore advisable to open  
ventilation.  
a
window for  
Do not use baking trays larger than 30cm x 35cm  
(12" x 14") as they will restrict the circulation of  
heat and may affect performance.  
ABOUT CONDENSATION AND STEAM  
When food is heated it produces steam similar to a  
boiling kettle. The oven is vented to allow some of  
this steam to escape. However, always stand back  
from the appliance when opening the oven door to  
allow any build up of steam or heat to release.  
If the steam comes into contact with a cool surface  
on the outside of the appliance, e.g. a trim, it will  
condense and produce water droplets. This is  
quite normal and is not caused by a fault on the  
appliance.  
To prevent discolouration, regularly wipe away  
condensation and also soilage from surfaces.  
For your safety wallcoverings at the rear of the  
appliance should be securely fixed to the wall.  
9
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GRILL AND OVEN FURNITURE  
The following items of grill/oven furniture have  
been supplied with the appliance. If you require  
replacements of any of the items listed below  
please contact your local Service Force Centre,  
quoting the relevant part number.  
1 grill pan  
(311409401)  
1 grill pan handle  
(311468100)  
NOTE:  
If you require an additional handle for your grill  
pan, this can be ordered from your local Service  
Force  
Centre  
by  
quoting  
part  
number  
311479800\6.  
1 grill pan grid  
(311419801)  
1 straight shelf  
for grilling and top  
oven cooking only  
2 straight shelves  
for main oven cooking  
10  
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GETTING TO KNOW YOUR APPLIANCE  
THE CONTROL PANEL  
A
B
D
F
G
C
E
FEATURES  
A
B
C
D
E
F
-
-
-
-
-
-
-
Timer  
Main Oven Temperature Control  
Main Oven Indicator Neon  
Top Oven Temperature Control  
Top Oven Indicator Neon  
Selector Control  
G
Hotplate Controls  
11  
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THE ELECTRONIC MINUTE MINDER  
Bell Symbol  
Button 1 =  
Button 2 =  
( - ) Decrease control and minute  
minder setting button  
( + ) Increase control  
(
) Bell Symbol  
The electronic minute minder can also be used to  
show the time of day.  
1
2
Please note that this is a 24 hour clock, for example  
2.00pm is shown as 1400.  
Fig. 1.  
In the following pages we explain how to use the  
minute minder and set the time of day. Read through  
them a few times until you are familiar with the  
procedure.  
If the appliance is switched off on the wall, or there is  
a loss of power, the clock will stop and you will not be  
able to use the oven.  
Fig. 2.  
1) TO SET THE TIME OF DAY  
When the electricity supply is first switched on,  
the display will flash 0.00 see Fig.1  
Press buttons (1) and (2) together.  
Release the buttons and 0.00 will appear in the  
display as Fig. 2. Within 5 seconds press  
button (2). 12.00 will show in the display as Fig.  
3.  
Fig. 3.  
Within 5 seconds press and hold either button  
(1) to decrease or button (2) to increase the time  
until the correct time of day on the 24 hour clock  
is reached, e.g. 14.30, see Fig. 4.  
Fig. 4.  
12  
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Fig. 5.  
Fig. 6.  
Fig. 7.  
Fig. 8.  
2) THE MINUTE MINDER  
The minute minder gives an audible reminder at  
the end of any period of cooking up to 23 hours  
and 59 minutes.  
To set press button (1) and the display will read  
0.00, see Fig. 5.  
Release button (1) and press and hold button (2).  
The display will count up in one minute intervals  
until the interval to be timed is reached, e.g. 30  
minutes, see Fig. 6. If necessary press and hold  
button (1) to achieve the correct time interval.  
The bell symbol will show in the display.  
The minute minder will begin to count down once  
set. The time of day will show in the display. To  
show the remainder of the cook time press button  
(1).  
At the end of the timed period an audible signal  
will sound for up to 2 minutes. The bell symbol  
will flash and the time of day will show in the  
display, see Fig 7.  
To stop the sound the press button (1). The bell  
symbol will go out and show the time of day e.g.  
15.00, see Fig 8.  
3) TO CANCEL THE MINUTE MINDER  
If you change your mind and want to cancel the  
minute minder.  
Press and release button (1), see Fig. 9. Press  
and hold button (1) and the display will  
countdown in one minute intervals to 0.00. see  
Fig 10.  
Fig. 9.  
Release button (1). After a few seconds the time  
of day will show in the display, see Fig. 11.  
Fig. 10.  
Fig. 11.  
13  
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THE CERAMIC HOB  
CAUTION: DO NOT USE THE APPLIANCE IF THE CERAMIC GLASS IS DAMAGED. IF A FAULT OR CRACK  
BECOMES VISIBLE DURING COOKING, DISCONNECT THE APPLIANCE IMMEDIATELY FROM THE  
ELECTRICITY SUPPLY AND CONTACT YOUR LOCAL SERVICE FORCE CENTRE.  
USING THE HOB  
NOTE  
S To operate the hotplates, turn the control knob in  
Occasionally the heated areas may be seen to switch  
ON and OFF when higher heat settings are being  
used. This is due to a safety device which prevents  
the glass from overheating. Some switching ON and  
OFF when cooking at high temperatures, e.g. deep  
fat frying is quite normal, causes no damage to the  
hob and little delay in cooking times.  
either direction to vary the heat setting. The  
highest number represents the hottest setting  
and the lowest number represents the coolest  
setting. Choose a setting appropriate to the  
quantity and type of food to be cooked.  
S This model has the added feature of two Rapid  
power zone hotplates which react more quickly  
than the other ceramic hotplates and are easily  
identified by their instant red glow.  
Excessive switching may however be caused by the  
use of an unsuitable saucepan or a saucepan which  
is smaller than the heated area.  
If excessive  
switching occurs, discontinue use of the saucepan.  
RECOMMENDED SAUCEPANS  
HINTS AND TIPS  
For speed and economy only good quality saucepans  
with flat bases and close fitting lids are  
S Lift, rather than slide saucepans on and off the  
heated areas. This will reduce the risk of  
scratches and metal marks from saucepans with  
aluminium bases. Metal marks can be easily  
cleaned off providing they are not allowed to burn  
on.  
recommended.  
The saucepan base should be  
approximately the same size as the cooking area, a  
base diameter of up to 225mm (9”) may be used on a  
180mm (7”) heated area.  
S Follow any guidelines provided by the saucepan  
manufacturer, particularly those relating to  
recommended heat settings.  
Ensure that new saucepans are well scrubbed to  
remove edges and take off any deposits left from  
manufacture.  
S Avoid using thin, badly dented or distorted  
saucepans. Those with uneven bases should not  
be used.  
Pressure cookers, preserving pans, etc., should  
comply with the recommendations given above.  
Traditional round bottomed Woks must not be used  
even with a stand. Woks with flat-bottomed bases  
are available and do comply with the above  
recommendations.  
14  
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5. Double frying chips.  
S To prolong the life of the hotplates:-  
S Never use utensils with a skirt, e.g. a bucket.  
S Never use an asbestos mat.  
Double frying will ensure good chips. First fry the  
chips for a few minutes at 170°C/340°F to seal  
the outside. Remove the chips from the oil.  
Increase the temperature of the oil to  
190°C/375°F to finish cooking and brown the  
chips.  
S Never leave the hotplates ON when not  
covered with a saucepan.  
S Ensure that the hob and saucepans are clean  
and dry before the start of cooking to reduce  
cleaning.  
Chips may be kept for several hours after the first  
frying before finishing off with the second frying.  
S Follow the cleaning instructions very closely to  
keep the hob looking like new.  
6. Frying temperatures  
Celsius  
Scale (°C)  
150  
Fahrenheit  
Scale (°F)  
300  
S If spillage occurs with sugar solutions, e.g.  
jams and syrups, it must be wiped from the  
hob before it sets and becomes hard  
otherwise damage to the hob will occur.  
First frying of potatoes  
170  
175  
180  
340  
350  
360  
DEEP FAT FRYING  
Second frying of potatoes  
Frying chicken and fish  
190  
195  
200  
375  
380  
390  
SPECIAL FRYING NOTE:  
For safety purposes when deep fat frying, fill the pan  
one third full of oil, DO NOT cover the pan with a lid  
and DO NOT leave the pan unattended. In the  
unfortunate event of a fire, switch the appliance OFF  
at the electricity supply and cover the pan with a lid  
or damp cloth to assist in smothering the flames.  
PRESERVING  
1. DO NOT use a pan that overlaps the perimeter of  
the hob trim.  
DO NOT use water on the fire. Leave the pan to cool  
for at least 30 minutes before moving it.  
2. To allow for a full rolling boil, the pan should be  
no more than one third full when all the  
ingredients have been added. It is better to use  
two pans rather than overfill one, or use half  
quantities.  
DO NOT leave the fat or oil in the frying pan on the  
hob to store it in case the hob is inadvertently  
switched ON.  
1. Preparing the food.  
3. Use firm fruit or vegetables and wash well before  
using.  
Seal the food by coating with flour, egg and  
breadcrumbs or batter. Do not use a basket with  
batter coated foods as they will stick.  
4. Preserving sugar gives clear jam, however  
granulated sugar is cheaper and gives equally  
good flavour.  
2. Amount of oil.  
For safety purposes fill the pan only one-third full  
of oil.  
5. Crystallization may be caused if sugar is not  
completely dissolved before bringing jam to the  
boil. Over boiling will affect the flavour, setting  
properties and colour of the jam.  
3. Testing the temperature of the oil.  
It is advisable to use a thermometer to test the  
temperature of the oil. Alternatively, drop a small  
cube of bread into the oil which should brown in  
just under a minute if the oil is at the correct  
temperature of 190°C/375°F.  
6. To test jam for setting:  
If a jam thermometer is available, boil jam to  
104°C. Marmalade should be boiled to 106°C.  
If a jam thermometer is not available, remove  
pan from heat, place sample of jam on a cold  
dish and cool quickly (i.e. in a freezer or frozen  
food storage compartment of a refrigerator).  
When cold it will crinkle and hold the mark of a  
finger run through it, if it is at setting point.  
4. Cooking the food.  
Lower the food gently into the oil. Do Not add  
too much food at once or the temperature of the  
oil will be reduced and may result in soggy,  
greasy food.  
Turn the food if necessary; doughnuts float to the  
surface so will not brown on the upperside if not  
turned. Once cooked, drain the food on absorbent  
paper.  
7. The scum should be removed as soon as  
possible after setting point has been reached.  
Marmalade should be allowed to cool before  
potting to prevent the peel rising.  
15  
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THE DUAL GRILL  
USES OF THE DUAL GRILL  
CAUTION – ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE.  
CHILDREN SHOULD BE KEPT AWAY.  
The grill is a dual circuit grill which means that the full area of the grill can be used or for economy purposes, the  
centre section only can be used when cooking smaller quantities of food.  
SELECTING THE GRILL  
Slide the handle to the left and over the central  
bump on the grill pan.  
S Select the grill function for full grill  
S Select the grill function for centre section only  
S Turn the temperature control knob to the right  
as far as it will go. This is the hottest setting.  
S To use the grill at lower settings, turn the  
temperature control knob so that the 110°C or  
150°C on the knob lines up with the off dot on  
the panel.  
Ensure the handle is correctly located. It is not  
necessary to remove the grill pan handle  
during grilling.  
THINGS TO NOTE  
S The cooling fan will operate in conjunction with  
the grill. For more details on the operation of  
the cooling fan see page 9.  
S The inner grill element may appear to glow  
slightly brighter than the outer element. This is  
quite normal.  
NOTE  
THE GRILL DOOR MUST BE LEFT OPEN  
DURING GRILLING.  
To remove the handle, slide the handle to the right  
and lift the handle away from the cut out on the grill  
pan.  
THE GRILL PAN AND HANDLE  
The grill pan is supplied with a removable handle.  
To attach the handle, place the wirework under the  
cut out in the pan so that the metal hooks over the  
top of the grill pan.  
Place the grill pan on the shelf so that the pan is  
positioned centrally beneath the grill.  
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To check the progress of the food being grilled, the  
grill pan should be withdrawn on the shelf to attend  
to food during cooking  
GRILLING CHART  
FOOD  
SHELF  
GRILL TIME  
(mins in total)  
5-6  
Bacon Rashers  
Beefburgers  
Adjust  
shelf  
10-15  
30-40  
Chicken Joints  
position  
and  
Chops – Lamb  
Pork  
15-20  
20-30  
HINTS AND TIPS  
grill  
Fish Whole  
S In order to become acquainted with the  
performance of the Dual Grill it is advisable to  
check food regularly when grilling.  
Trout Mackerel  
pan  
15-25  
10-15  
20-30  
8-12  
Fillets – Plaice/Cod  
Kebabs  
grid  
S Food should be thoroughly dried before grilling  
to minimise splashing. Brush lean meats and  
fish lightly with a little oil or melted butter to  
keep them moist during cooking.  
to  
Kidneys – Lamb/Pig  
Liver Lamb/Pig  
suit  
different  
thicknesses  
of  
10-20  
S Adjust the height of the grilling grid and grill  
pan runner position to allow for different foods.  
Sausages  
20-30  
S Accompaniments such as tomatoes and  
mushrooms may be placed underneath the  
grid when grilling meats.  
Steaks – Rare  
Medium  
6-12  
12-16  
14-20  
food  
Well Done  
Toasted sandwiches  
3-4  
The times quoted above are given as a guide and  
should be adjusted to suit personal taste.  
S When toasting bread use the straight shelf in  
position 1 with the grid in the high position.  
S Preheat the grill on a full setting for a few  
minutes before cooking.  
Adjust the heat  
setting and runner position as necessary  
during cooking.  
S The food should be turned over during cooking  
as required.  
S When using the centre section of the dual grill,  
ensure food is positioned centrally on the grill  
pan grid in the grill pan.  
NOTE:  
If you require an additional handle for your grill  
pan, this can be ordered from your local Service  
Force  
Centre  
by  
quoting  
part  
number  
311479800\6.  
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THE TOP OVEN  
USES OF THE TOP OVEN  
The top oven is the smaller of the two ovens. It is heated by elements in the top and bottom of the oven. It is  
designed for cooking smaller quantities of food. It gives especially good results if used to cook fruit cakes, sweet or  
savoury flans or quiche.  
The top oven is also ideal for use as a warming compartment to warm dishes and keep food hot. Use a  
temperature setting of 80°C - 100°C on the top oven control dial.  
SELECTING THE TOP OVEN  
TO FIT THE TOP OVEN SHELF  
S Turn the top oven function selector to  
The shelf should be fitted with the straight rods  
uppermost on the frame and the forms towards the  
back of the oven. If not fitted correctly the anti-tilt  
S Turn the top oven temperature control to the  
required setting  
and safety stop mechanism will be affected.  
S The cooling fan will operate immediately with the  
top oven. For more details on cooling fan  
operation see page 9.  
THINGS TO NOTE  
1. The grill cannot be operated when the top oven is  
in use. If the grill and top oven controls are  
selected at the same time, only the top oven will  
operate.  
2. The top oven indicator neon will glow until the  
oven has reached the desired temperature and  
then go out. It will turn ON and OFF showing  
that the oven temperature is being maintained.  
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HINTS AND TIPS  
S DO NOT place dishes or baking trays directly  
onto the oven base as it becomes very hot and  
damage may occur.  
S Most cooking should be carried out using an  
oven shelf positioned in one of the shelf runners.  
S Larger roasts and casseroles should normally be  
cooked in the main oven. However, they may be  
cooked on a flat shelf placed on the base of the  
top oven provided there is sufficient room for air  
circulation around the food.  
S The material and finish of the baking trays and  
dishes will affect the degree of base browning of  
the food. Enamelware, dark, heavy or non-stick  
utensils increase base browning. Shiny  
aluminium or polished steel trays reflect the heat  
away and give less base browning.  
S Stand dishes on a suitably sized baking tray on  
the shelf to prevent spillage onto the oven base  
and to help reduce cleaning.  
S DO NOT use the grill pan as a baking tray as this  
will increase base browning of the food.  
S Because of the smaller cooking space, lower  
temperatures and shorter cooking times are  
sometimes required.  
Be guided by the  
recommendations on page 22.  
S For economy leave the door open for the shortest  
possible time, particularly when placing food into  
a pre-heated oven.  
S There should always be at least 2.5cm (1”)  
between the top of the food and the element.  
This gives best cooking results and allows room  
for rise in yeast mixtures, Yorkshire puddings etc.  
S When cooking cakes, pastry, scones, bread etc.,  
place the tins or baking trays centrally on the  
shelf directly below the element.  
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THE MAIN FAN OVEN  
USES OF THE FAN OVEN  
The oven is heated by an element around the fan situated behind the back panel. The fan draws air from the oven  
and the element heats the air which circulates in the oven via the vents in the back panel. The advantages of fan  
oven cooking are:  
PREHEATING  
The oven quickly reaches its temperature, so it is not usually necessary to preheat the oven. Without preheating  
however, you may find you need to add an extra 5 – 10 minutes on the recommended cooking times. For recipes  
needing high temperatures, e.g. bread, pastries, scones, soufflés etc., best results are achieved if the oven is  
preheated first. For best results when cooking frozen or cooked chilled ready meals always preheat the oven first.  
COOKING TEMPERATURES  
Fan oven cooking generally requires lower temperatures than conventional cooking. Follow the temperature  
recommended in the chart on page 22. As a guide reduce temperatures by about 20°C - 25°C for your own  
recipes, using a conventional oven.  
BATCH BAKING  
The fan oven cooks evenly on all shelf levels, especially useful when batch baking.  
SELECTING THE FAN OVEN  
TO FIT THE MAIN OVEN SHELVES  
S Turn the main oven temperature control to the  
required setting.  
The shelf should be fitted with the straight rods  
uppermost on the frame and the forms towards the  
back of the oven. If not fitted correctly the anti-tilt  
and safety stop mechanism will be affected.  
THINGS TO NOTE  
1. The main oven indicator neon will glow until the  
oven has reached the desired temperature and  
then go out. It will turn ON and OFF periodically  
during cooking showing that the temperature is  
being maintained.  
2. The interior oven light will come ON when the  
main oven control is turned.  
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HINTS AND TIPS  
S Arrange the shelves in the required positions  
before switching the oven ON. Shelf positions  
are numbered from the bottom upwards.  
S When cooking more than one dish in the fan  
oven, place dishes centrally on different shelves  
rather than cluster several dishes on one shelf,  
this will allow the heat to circulate freely for the  
best cooking results.  
S When batch baking one type of food e.g. Victoria  
sandwich cakes, those of similar size will be  
cooked in the same time.  
S It is recommended that when baking larger  
quantities, the shelf positions should be evenly  
spaced to suit the load being cooked. A slight  
increase in cooking time may be necessary.  
S DO NOT place baking trays directly on the oven  
floor as it interferes with the oven air circulation  
and can lead to base burning; use the lower shelf  
position.  
S The use of excessively high temperatures can  
cause uneven browning. It may be necessary to  
reduce temperatures slightly.  
Refer to the  
recommendations given in the oven cooking  
chart see page 22.  
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OVEN COOKING CHART  
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the temperature  
by 10°C to suit individual preferences and requirements.  
FAN OVEN  
SHELF  
TOP OVEN  
COOKING  
FOOD  
COOKING  
TEMP °C  
180-190  
200-220  
200-220  
160-170  
160-170  
160-170  
140-150  
130-140  
130-140  
SHELF  
POSITION  
APPROX  
COOK TIME (m)  
10-20  
POSITION  
TEMP°C  
170-190  
200-220  
200-220  
180-190  
160-170  
160-170  
140-150  
140-150  
130-140  
Biscuits  
Bread  
Bread rolls/buns  
Cakes:  
1
1*  
1
1
1
1
1
1
1
25-30  
15-20  
18-25  
18-20  
Shelf  
Small & Queen  
Sponges  
Victoria Sandwich  
Madeira  
Rich Fruit  
Christmas  
positions  
are not  
18-25  
1¼-1½h  
2¼-2½h  
3-4½h  
depends on size  
1¼-1½h  
2½-3h  
Gingerbread  
Meringues  
Flapjack  
Shortbread  
Beef/Lamb  
Chicken  
140-150  
80-100  
170-180  
130-140  
140-160  
180-190  
1
1
1
1
1*  
1*  
140-150  
90-100  
170-180  
140-150  
140-160  
180-190  
critical  
25-30  
45-65  
2½-3h  
1¼-1½h  
Casseroles:  
but ensure  
that oven  
Convenience Foods  
Fish  
Fish Pie (Potato Topped)  
Fruit Pies, Crumbles  
Milk Puddings  
Follow manufacturer’s instructions  
170-190  
190-200  
190-200  
130-140  
1
1*  
1
1
1
1
1
1*  
1
1*  
1
1*  
1
1*  
1
1
1
170-190  
190-200  
190-200  
140-150  
170-180  
180-190  
170-180  
210-220  
190-200  
190-210  
180-200  
160-180  
220-230  
190-200  
170-180  
180-190  
180-190  
20-30  
20-25  
40-50  
1½-2h  
40-45  
30-35  
20-30  
25-40  
15-20  
25-35  
Pasta Lasagne etc.  
Pastry:  
shelves are 190-200  
190-200  
Choux  
Eclairs, Profiteroles  
Flaky/Puff Pies  
Mince Pies  
Meat Pies  
Quiche, Tarts, Flans  
170-180  
evenly  
210-220  
190-200  
190-210  
180-210  
160-180  
210-220  
190-200  
170-180  
180-190  
180-190  
Shortcrust  
spaced  
25-45  
see roasting chart  
8-12  
Roasting Meat, Poultry  
Scones  
when more  
Shepherd’s Pie  
Soufflés  
Vegetables:  
30-40  
20-30  
1-1½h  
1-1½h  
Baked Jacket Potatoes than one is  
Roast Potatoes  
Yorkshire Puddings: Large  
Individual  
used  
210-220  
200-210  
1
1
200-210  
200-210  
25-40  
15-25  
* = Shelf on the oven base  
NOTE: Shelf positions are counted from the bottom of the oven.  
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ROASTING CHART  
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the  
temperatures by 10°C to suit individual preferences and requirements.  
ROASTING CHART  
INTERNAL TEMPERATURES –  
Rare : 50-60°C; Medium : 60-70°C; Well done : 70-80°C  
SECOND/FAN  
OVEN  
MEAT  
Beef  
COOKING TIME  
20-35 minutes per ½kg (1lb)  
and 20-35 minutes over  
160-180°C  
Beef, boned  
Mutton and Lamb  
Pork and Veal  
Ham  
160-180°C  
160-180°C  
160-180°C  
160-180°C  
160-180°C  
160-180°C  
25-35 minutes per ½kg (1lb)  
and 25-35 minutes over  
25-35 minutes per ½kg (1lb)  
and 25-35 minutes over  
30-40 minutes per ½kg (1lb)  
and 30-40 minutes over  
30-40 minutes per ½kg (1lb)  
and 30-40 minutes over  
Chicken  
15-20 minutes per ½kg (1lb)  
and 20 minutes over  
Turkey and Goose  
15-20 minutes per ½kg (1lb) up  
to 3½kg (7lb) then 10 minutes  
per ½kg (1lb) over 3½kg (7lb)  
Duck  
160-180°C  
160-180°C  
160-180°C  
160-180°C  
180-190°C  
25-35 minutes per ½kg (1lb)  
and 25-30 minutes over  
Pheasant  
Rabbit  
35-40 minutes per ½kg (1lb)  
and 35-40 minutes over  
20 minutes per ½kg (1lb)  
and 20 minutes over  
Potatoes with  
meat  
according to size  
according to size  
Potatoes without  
meat  
The roasting temperatures and times given in the chart should be adequate for most joints, but slight adjustments  
may be required to allow for personal requirements and the shape and texture of the meat. However, lower  
temperatures and longer cooking times are recommended for less tender cuts or larger joints.  
Wrap joints in foil if preferred, for extra browning uncover for the last 20 – 30 min. cooking time.  
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DEFROSTING  
Small or thin fish fillets, frozen peeled prawns, cubed  
or minced meat, liver, thin chops, steaks etc., can be  
thawed in 1 – 2 hours.  
USES OF DEFROST FEATURE  
This main oven function defrosts most foods faster  
than more conventional methods. It is particularly  
suitable for delicate frozen foods which are to be  
served cold e.g. cream filled gateaux, cakes covered  
with icings or frostings, cheesecakes, biscuits,  
scones, etc.  
A 1kg/2¼lb oven ready chicken will be thawed in  
approximately 5 hours. Remove the giblets as soon  
as possible during the thawing process.  
Joints of meat up to 2kg/4½lb in weight can be  
thawed using the defrost function.  
It is preferable to thaw fish, meat and poultry slowly  
in the fridge. However, this process can be  
accelerated by using the defrost function.  
ALL JOINTS OF MEAT AND POULTRY MUST BE  
THAWED THOROUGHLY BEFORE COOKING.  
ALWAYS COOK THOROUGHLY IMMEDIATELY  
AFTER THAWING.  
SELECTING DEFROST  
S Turn the main oven temperature control to the  
HINTS AND TIPS  
defrost setting.  
S Place the frozen food in a single layer where  
possible and turn it over half way through the  
defrosting process.  
S When defrost is selected, the oven indicator neon  
may come ON. It will stay ON until the oven  
reaches room temperature and then go OFF.  
S It may turn ON and OFF periodically during  
defrosting to maintain  
temperature, inside the oven.  
a
steady room  
THINGS TO NOTE  
Care must always be taken when handling foods in  
the home. Always follow the basic rules of food  
hygiene to prevent bacterial and microbial growth  
and cross contamination when defrosting, preparing,  
cooking, cooling and freezing foods.  
S The actual speed of defrosting is influenced by  
room temperature. On warm days defrosting will  
be faster than on cooler days.  
S DO NOT leave food at room temperature once it  
is defrosted. Cook raw food immediately or store  
cooked food in the fridge, once it has cooled.  
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CARE AND CLEANING  
BEFORE CLEANING THE APPLIANCE,  
ALWAYS ALLOW THE COOLING FAN TO  
COOL THE APPLIANCE DOWN BEFORE  
SWITCHING OFF THE ELECTRICITY  
SUPPLY.  
CLEANING THE CERAMIC HOB  
Make sure the ceramic glass is cool before cleaning.  
It is important to clean the ceramic hob daily to  
prevent soilage being burnt on.  
Take care to avoid the hob trims when cleaning the  
ceramic glass as they may be damaged by the  
cleaning agents recommended.  
CLEANING MATERIALS  
Before using any cleaning materials on your  
appliance, check that they are suitable and that their  
use is recommended by the manufacturer.  
DAILY CLEANING  
Use the recommended Hob Brite Cleaner daily. If  
soilage is not allowed to burn on it will be much  
easier to clean off.  
Cleaners that contain bleach should NOT be used as  
they may dull the surface finishes. Harsh abrasives  
should also be avoided. Multi-surface anti-bacterial  
cleaning products should not be used on the ceramic  
hob or on the surrounding trims.  
1. Apply a small amount of Hob Brite in the centre  
of each area to be cleaned.  
CLEANING THE BRASS PLATED  
HANDLES  
(Where applicable)  
It is strongly recommended that only hot soapy water  
is used for cleaning the handles. ANY OTHER  
CLEANING MATERIALS WILL DULL THE BRASS  
PLATED FINISH.  
CLEANING THE OUTSIDE OF THE  
APPLIANCE  
2. Dampen a clean paper towel or a plastic pad  
made specially for non-stick saucepans and rub  
vigorously until all marks are removed. This may  
take a few minutes.  
DO NOT use abrasive cleaning materials e.g. Hob  
Brite, Brillo pads or scourers on painted or printed  
finishes as damage may occur. Regularly wipe over  
the control panel, oven doors and appliance sides  
using a soft cloth and liquid detergent.  
3. Wipe off residues of cleaner with another damp  
paper towel and polish dry with a soft cloth.  
DO NOT ATTEMPT TO REMOVE ANY OF THE  
CONTROL KNOBS FROM THE PANEL AS THIS  
MAY CAUSE DAMAGE AND IS A SAFETY  
HAZARD.  
If Hob Brite is unavailable, one or more of the  
cleaning agents below may be used temporarily:  
a) Cif Cream Cleaner  
b) Baking Soda  
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TO REMOVE MORE STUBBORN MARKS  
HINTS AND TIPS  
1. Bar Keepers Friend may be used to clean off  
TO REDUCE HOB SOILAGE:  
more  
stubborn  
stains  
or  
to  
remove  
discolourations.  
S Make sure the bottom of the saucepan and the  
cooking area are clean and dry before cooking  
begins.  
2. It may be necessary to rub the marks hard for  
several minutes.  
S Ensure saucepans are large enough to  
3. Use  
a
plastic pad specially for non-stick  
accommodate food to avoid boil overs.  
saucepans with Bar-Keepers Friend for removal  
of more stubborn soilage.  
S If possible, wipe up spills and splatters as they  
occur, but take care to avoid steam burns.  
S Avoid using a dishcloth or sponge to clean the  
hob. These may leave a layer of soiled detergent  
on the hob surface which will burn and discolour  
the next time the hob is used.  
S Avoid the use of:  
S Household detergents and bleaches.  
S Impregnated plastic or nylon pads that are  
not described as suitable for non-stick  
saucepans.  
TO REMOVE BURNT ON SOILAGE  
S Brillo pads, Ajax pads, steel wool pads.  
We strongly recommend the use of a Ceramic Hob  
Scraper (incorporating a single edge razor blade) to  
remove spillage on the hob, in particular sugar  
solutions, which if not removed can cause permanent  
damage.  
S Chemical oven cleaners, e.g. aerosols and  
oven pads.  
S Rust stain, bath and sink stain removers.  
S Any of the above products may cause  
1. Make sure the ceramic glass is cool.  
damage to the hob.  
2. Use a ceramic hob scraper with care at an angle  
of 30° to remove as much soilage as possible.  
S It is dangerous to mix different cleaning products.  
The chemicals in them may react with each other  
with hazardous results.  
3. Use Bar-Keepers Friend or Hob Brite to finish off  
as directed above.  
S SOILAGE FROM SUGAR SOLUTIONS MUST  
BE REMOVED FROM THE HOB BEFORE THE  
SYRUP HAS SET OTHERWISE DAMAGE TO  
THE HOB SURFACE WILL OCCUR.  
S Avoid placing plastic items, foil or dishes on the  
hot surface, as this will cause damage to the hob.  
CLEANING THE GRILL AND OVEN  
FURNITURE  
TO REMOVE DISCOLOURATIONS OR  
WHITE AND SILVER MARKS  
All removable parts, except the grill pan handle can  
be washed in the dishwasher.  
These marks sometimes give the impression of being  
in or underneath the hob glass. They can almost  
always be removed provided they have not become  
excessively burnt on. Follow the instructions above  
under ‘To Remove More Stubborn Marks’.  
The grill pan, grill pan grid and oven shelves may be  
cleaned using a soap impregnated steel wool pad.  
Soaking first in hot soapy water will make cleaning  
easier.  
If this is unsuccessful, make up a paste of one part  
water to three parts Cream of Tarter and leave on the  
discoloured areas overnight. The marks should be  
easily removable the next day provided they have not  
been excessively burnt on. The paste should be  
thoroughly washed off afterwards.  
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CLEANING INSIDE THE OVEN AND  
GRILL COMPARTMENTS  
S Use minimal, if any, extra oil or fat when roasting  
meat, potatoes only require brushing with fat  
before cooking. Extra fat in the oven during  
roasting will increase splashing and soilage.  
The sides, and back of the main oven compartment  
are coated with Stayclean enamel.  
The Stayclean surfaces inside the ovens should not  
be cleaned manually. See ‘Care of Stayclean  
Surfaces’.  
S It is NOT necessary to add water to a meat tin  
when roasting. The water and the fat juices from  
the joint create excessive splattering during  
cooking - even at normal temperatures, as well  
as causing condensation.  
The vitreous enamel top oven, grill compartment and  
fan oven base, can be cleaned using normal oven  
cleaners or aerosol oven cleaners with care. Ensure  
that the manufacturers instructions are followed and  
that all parts are well rinsed afterwards.  
S Covering joints during cooking will also prevent  
splashing onto the interior surfaces. Removing  
the covering for the last 20-30 minutes will allow  
extra browning if required. Some large joints and  
turkeys especially benefit by this method of  
cooking, allowing the joint to cook through before  
the outside is over-browned.  
Aerosol cleaners must not be used on Stayclean  
surfaces and must not come into contact with the  
elements or the door seal as this may cause  
damage.  
CARE OF STAYCLEAN SURFACES  
Stayclean surfaces destroy splashes of food and fats  
when the oven temperature is raised to around  
220°C.  
CLEANING THE DOOR GLASS  
To prevent damaging or weakening the  
door glass panels avoid the use of the  
following:  
It is a good idea to run the oven for an hour or two  
per week to ensure continued good performance  
from the Stayclean finish.  
S
S
Household detergents and bleaches  
HINTS AND TIPS  
Impregnated pads unsuitable for non-  
stick saucepans  
S Manual cleaning of the Stayclean surface IS NOT  
recommended. Damage will occur if abrasives or  
aerosol sprays of any kind are used.  
S
S
S
S
Brillo/Ajax pads or steel wool pads  
Chemical oven pads or aerosols  
Rust removers  
S Slight discolouration and polishing of the  
Stayclean surfaces may occur in time. This  
DOES NOT affect the Stayclean properties in  
any way.  
Bath/Sink stain removers  
S A good time to allow the oven to run on is after  
the weekly roast. After removing the roast, turn  
the oven up to 220°C and allow to run for an hour  
or so. It is important NOT to allow a build-up of  
soilage as this can prevent the Stayclean  
surfaces from working.  
CLEANING BETWEEN THE OUTER AND  
INNER DOOR GLASS  
The outer door glass is removable for cleaning.  
S Follow the recommendations below to keep oven  
soilage to minimum.  
TO REMOVE THE OUTER GLASS  
S Cook at the recommended temperatures. Higher  
temperatures during roasting will increase  
soilage. Try cooking at lower temperatures for  
an increased length of time, you will save energy  
and often the joint is more tender.  
1. Open the oven door slightly to gain access to the  
two cross head screws on the top of the oven  
door.  
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2. Loosen the two screws using  
screwdriver.  
a
Pozidrive  
TO CLEAN THE INNER GLASS DOOR  
PANELS  
Clean the inner glass door panels using a soft cloth  
and hot water to which a little washing up liquid has  
been added. If the inner panel is heavily soiled, Hob  
Brite may be used. Do not use abrasive cleaning  
materials on the door glass. Ensure that all parts are  
well rinsed and thoroughly dried before attempting to  
replace the glass.  
REPLACING THE OVEN LIGHT BULB  
3. Hold the door glass securely in place with one  
hand before removing the screws completely with  
the other hand.  
The type of bulb required is a 300°C 25 watt small  
Edison Screw. Part number 572 491 5431-00/1  
(Available through your local Service Force Centres).  
4. Using both hands, gently tilt the top of the door  
glass towards you, lift slightly to disengage the  
locators from the two bottom brackets.  
CAUTION: Disconnect the appliance from the  
electricity supply before replacing the bulb.  
Open the door and remove the shelves to enable  
easy access to the oven light assembly. Insert a flat  
blade screwdriver between the oven side and glass  
which covers the bulb.  
5. Clean the outer and inner glass using hot soapy  
water or Hob Brite may be used with care. DO  
NOT use Hob Brite on the Stainless Steel or  
painted finishes. DO NOT try to clean the foil  
which is inside the door. The foil is there to help  
keep the door cool, if it is damaged it will not work.  
Ensure that all parts are well rinsed and  
thoroughly dried before attempting to replace the  
outer door.  
Support the glass with your hand and prise out  
sufficiently to release the glass cover. Unscrew the  
bulb in an anticlockwise direction until it is possible to  
remove the bulb with ease.  
TO REPLACE THE OUTER GLASS  
Fit the new bulb by turning in a clockwise direction  
until it is secure. Ensuring the indent to the flange is  
pointing to the rear of the oven, replace the glass by  
pushing it firmly into the hole to cover the bulb  
assembly.  
1. Holding the oven glass with both hands, gently  
place the locators into the holes of the brackets at  
the bottom of the oven door.  
2. Push the top of the oven glass towards the oven  
door, ensuring the screw location holes line up.  
Replace the shelves. Restore the electricity supply  
and adjust the time of day and clock as necessary.  
3. Hold the glass in place with one hand and insert  
the cross head screws into the location holes with  
the other hand. Give the screws one turn to  
ensure the glass is secure.  
4. Tighten the screws positively with a Pozidrive  
screwdriver before closing the oven door.  
Do not attempt to use the oven without the glass  
being in place.  
If the door glass panel becomes chipped or  
has deep scratches the glass will be  
weakened and must be replaced to prevent  
the possibility of the panel shattering.  
Please contact your local Service Force  
Centre who will be pleased to advise  
further.  
28  
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SOMETHING NOT WORKING?  
We strongly recommend that you carry out the  
following checks on your appliance before calling a  
Service Engineer. It may be that the problem is a  
simple one which you can solve yourself without the  
expense of a Service call.  
If the oven is not cooking evenly or the side  
opening door will not stay open:  
* Check that the appliance is level.  
If our Service Engineer finds that the problem is listed  
below you will be charged for the call whether or not  
the appliance is under guarantee.  
The oven light fails to illuminate:  
The appliance does not work at all:  
* If you have had your appliance for several  
months you may need to replace the light bulb  
(see page 28).  
* Check that the appliance has been wired in  
and is switched on at the wall.  
* Check that the main appliance fuse is  
working.  
The fan oven is noisy:  
* Check that the timer instructions have been  
followed correctly.  
* Check that the appliance is level.  
* Check that bakeware and shelves are not  
vibrating in contact with the back panel in the  
oven.  
The grill and hotplates work but the oven does  
not:  
* Check that the timer instructions have been  
followed correctly.  
The oven temperature is too high or too low:  
* Check that the recommended temperatures  
are being used (see page 23). Be prepared  
to adjust the temperature up or down by  
10°C to achieve the results you want.  
The hotplates and ovens work but the grill does  
not:  
* Check that you have carefully followed the  
instructions for operation of the grill.  
* If the cooling fan fails the grill will not operate  
correctly. Please call your Local Service Force  
Centre.  
29  
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SERVICE AND SPARE PARTS  
In the event of your appliance requiring service, or if you wish to purchase spare parts please contact your local Service  
Force Centre by telephoning:-  
0870 5 929929  
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.  
For the address of your local Service Force Centre and further information about Service Force, please visit the website  
Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working".  
When you contact the Service Force Centre you will need to give the following details:  
1. Your name, address and post code.  
2. Your telephone number.  
3. Clear and concise details of the fault.  
4. The model and serial number of the appliance (found on the rating plate).  
5. The purchase date.  
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls.  
CUSTOMER CARE DEPARTMENT  
For general enquires concerning your Tricity Bendix appliance, or further information on Tricity Bendix products, please  
contact our Customer Care Department by letter or telephone at the address below;  
Customer Care Department  
Tricity Bendix  
55 – 77 High Street  
Slough  
Berkshire  
SL1 1DZ  
Tel: 0870 5 950950 (*)  
*calls to this number may be recorded for training purposes.  
30  
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GUARANTEE CONDITIONS  
Standard guarantee conditions  
We, Tricity Bendix, undertake that if within 12 months of the date of the purchase this Tricity Bendix appliance or  
any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option  
repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:  
S The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.  
S The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s  
instructions.  
S The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not  
authorised by us.  
S All service work under this guarantee must be undertaken by a Service Force Centre.  
S Any appliance or defective part replaced shall become the Company’s property.  
S This guarantee is in addition to your statutory and other legal rights.  
Home visits are made between 8.30am and 5.30am Monday to Friday. Visits may be available outside these hours  
in which case a premium will be charged.  
Exclusions  
This guarantee does not cover:  
S Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or  
removable parts of glass or plastic.  
S Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the  
United Kingdom.  
S Appliances found to be in use within a commercial environment, plus those which are subject to rental  
agreements.  
S Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.  
European Guarantee  
If you should move to another country within Europe then your guarantee moves with you to your new home subject  
to the following qualifications:  
S The guarantee starts from the date you first purchased your product.  
S The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of  
use for this brand or range of products.  
S This guarantee relates to you and cannot be transferred to another user.  
S Your new home is within the European Community (EC) or European Free Trade Area.  
S The product is installed and used in accordance with our instructions and is only used domestically, i.e. a  
normal household.  
S The product is installed taking into account regulations in your new country.  
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new  
home. They will then ensure that the local Service Organisation is aware of your move and able to look after you  
and your appliances.  
France  
Germany Nürnberg  
Italy Pordernone  
Sweden Stockholm  
UK Slough  
Senlis  
+33 (0) 3 44 62 20 13  
+49 (0) 800 234 7378  
+39 (0) 800117511  
+46 (0) 20 78 77 50  
+44 (0) 1753 219898  
31  
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Tricity Bendix, 55-77 High Street, Slough, Berkshire SL1 1DZ  
Consumer care telephone number 08705 950950  
IMPORTANT NOTICE  
In line with our continuing policy of research and development, we reserve the right to alter models and  
specifications without prior notice.  
This instruction booklet is accurate at the date of printing, but will be superseded if specifications or  
appearance are changed.  
SIE514 - 311537909  
© Electrolux Household Appliances Limited 2002  
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