Tricity Bendix Cooktop CSIE501 User Manual

OPERATING & INSTALLATION  
INSTRUCTIONS  
SLIP IN ELECTRIC COOKER  
CSIE501  
PLEASE READ THIS INSTRUCTION BOOKLET BEFORE USING THE APPLIANCE  
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CONTENTS  
Technical Details .................................................................................................................................... 2  
Contents .................................................................................................................................................. 3  
Preface ..................................................................................................................................................... 5  
Safety ....................................................................................................................................................... 6  
Before Installation ........................................................................................................................... 6  
During Operation ............................................................................................................................ 6  
After Use ......................................................................................................................................... 7  
General ........................................................................................................................................... 7  
Introduction ............................................................................................................................................ 8  
Rating Plate .................................................................................................................................... 8  
Installation ....................................................................................................................................... 8  
General Notes on Using Your Appliance ........................................................................................ 9  
About Condensation and Steam ..................................................................................................... 9  
The Cooling Fan for the Controls ................................................................................................... 9  
Control Panel Indicator Neons ........................................................................................................ 9  
Cookware ........................................................................................................................................ 9  
Grill and Oven Furniture ................................................................................................................. 10  
Getting to Know Your Appliance .......................................................................................................... 11  
The Control Panel ........................................................................................................................... 11  
The Timer ....................................................................................................................................... 12  
The Ceramic Hob .................................................................................................................................... 14  
Recommended Saucepans ............................................................................................................ 14  
Hints and Tips ................................................................................................................................. 14  
Deep Fat Frying ...................................................................................................................................... 15  
Preserving ............................................................................................................................................... 15  
The Grill ................................................................................................................................................... 16  
Uses of the Grill .............................................................................................................................. 16  
Selecting the Grill ............................................................................................................................ 16  
Things to Note ................................................................................................................................ 16  
The Grill Pan and Handle ............................................................................................................... 16  
Hints and Tips ................................................................................................................................. 17  
Grilling Chart ................................................................................................................................... 17  
The Top Oven ......................................................................................................................................... 18  
Uses of the Top Oven ..................................................................................................................... 18  
Selecting the Top Oven .................................................................................................................. 18  
Things to Note ................................................................................................................................ 18  
To Fit the Top Oven Shelf .............................................................................................................. 18  
Hints and Tips ................................................................................................................................. 19  
The Main Fan Oven ................................................................................................................................ 20  
Uses of the Fan Oven ..................................................................................................................... 20  
Selecting the Fan Oven .................................................................................................................. 20  
Things to Note ................................................................................................................................ 20  
To Fit the Main Oven Shelves ........................................................................................................ 20  
Hints and Tips ................................................................................................................................. 21  
Oven Cooking Chart ............................................................................................................................... 22  
Roasting Chart ........................................................................................................................................ 23  
3
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CONTENTS  
Defrost Feature ....................................................................................................................................... 24  
Uses of Defrost Feature .................................................................................................................. 24  
Selecting Defrost ............................................................................................................................ 24  
Things to Note ................................................................................................................................ 24  
Hints and Tips ................................................................................................................................. 24  
Care and Cleaning .................................................................................................................................. 25  
Cleaning Materials .......................................................................................................................... 25  
Cleaning the Ceramic Hob ............................................................................................................. 25  
Hints and Tips ................................................................................................................................. 26  
Cleaning the Outside of the Appliance ........................................................................................... 26  
Cleaning the Grill and Oven Furniture ............................................................................................ 26  
Cleaning Inside the Oven and Grill Compartments ........................................................................ 26  
Hints and Tips ................................................................................................................................. 27  
Cleaning the Door Glass ................................................................................................................ 27  
Replacing the Oven Light Bulb ....................................................................................................... 28  
Something not Working? ....................................................................................................................... 29  
Service and Spare Parts ........................................................................................................................ 30  
Guarantee Conditions ............................................................................................................................ 31  
4
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PREFACE  
Dear Customer,  
Thank you for buying a Tricity Bendix appliance. With our 80 years experience in  
developing and manufacturing the very best in U.K. appliances, you can be assured that  
you have purchased a hard working, reliable, quality product.  
Tricity Bendix appliances comply with British Standard safety and performance  
requirements. They have been approved by BEAB (British Electrotechnical Approvals  
Board) and are covered by a 12 month parts and labour guarantee.  
To get the best from your new Tricity Bendix appliance, we ask that you PLEASE READ  
THESE INSTRUCTIONS CAREFULLY. Particular attention should be made to cooking  
times and temperatures, which may differ, from your previous appliance.  
It is most important that this instruction book is retained with the appliance for future  
reference. Should the appliance be sold, or if you move house and leave the appliance,  
always ensure that the book remains with the appliance. This will enable the new  
owner to be acquainted with the functioning of the appliance and the relevant warnings.  
Please read the whole instruction book before attempting to use the appliance ensuring  
you follow the recommendations given.  
5
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SAFETY  
Do not allow young children to play  
with any part of the packaging.  
THESE WARNINGS ARE PROVIDED IN  
THE INTERESTS OF YOUR SAFETY.  
ENSURE THAT YOU UNDERSTAND  
THEM ALL BEFORE INSTALLING OR  
USING THE APPLIANCE.  
After installation, please dispose of  
the packaging with due regard to  
safety and the environment, your  
local authority can arrange this.  
PLEASE  
READ  
CAREFULLY  
DURING OPERATION  
This appliance is not intended to be  
operated by means of an external  
timer or remote control system.  
BEFORE INSTALLATION  
Do not use this appliance if it is in  
contact with water. Never operate it  
with wet hands.  
This appliance is heavy and care  
must be taken when moving it.  
This appliance is designed to be  
operated by adults. Young children  
must not be allowed to tamper with  
the appliance or play with the  
controls.  
Ensure that all packaging, both  
inside and outside the appliance has  
been removed before the appliance  
is used.  
During use the appliance becomes  
Hot. Care should be taken to avoid  
touching the heating elements inside  
the oven.  
If the appliance is to be placed on a  
base, measures must be taken to  
prevent the appliance slipping from  
the base.  
CAUTION: Accessible parts may  
be hot when the grill is in use.  
Young children should be kept  
away.  
Do not try to lift or move the  
appliance by pulling the door  
handles.  
Take great care when heating fats  
and oils, as they will ignite if they  
become too hot.  
The electrical installation work must  
be undertaken by  
electrician/competent person.  
a
qualified  
This appliance has been designed for  
cooking edible foodstuffs only, and  
must not be used for any other  
purposes.  
It is dangerous to alter or modify the  
specifications of the appliance in any  
way.  
Never place plastic or any other  
material which may melt in the oven  
or on the hob.  
Do not use the appliance if the  
ceramic glass is damaged. If a fault  
or crack becomes visible during  
cooking, disconnect the appliance  
immediately from the electricity  
supply and contact your local Service  
Force Centre.  
Ensure cooking utensils are large  
enough to contain foods to prevent  
spillages and boil overs.  
The handles of saucepans which are  
smaller than the heated area on the  
hob will become hot. Ensure your  
hand is protected before handling the  
pan.  
Do not place foil or plastic containers  
on ceramic glass.  
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Take  
care  
to  
follow  
the  
Do not leave utensils containing  
foodstuffs, e.g. fat or oil in or on the  
appliance in case it is inadvertently  
switched on.  
recommendations given for tending  
the food when grilling.  
Ensure that you support the grill pan  
when it is in the withdrawn or partially  
withdrawn position.  
Cookers and hobs become very hot,  
and retain their heat for a long period  
of time after use. Children should be  
kept well away from the appliance  
until it has cooled.  
Ensure that all vents are left  
unobstructed to ensure ventilation of  
the oven cavity.  
GENERAL  
Under no circumstances should  
any repairs be carried out by an  
inexperienced person as this may  
cause injury or serious malfunction.  
Ensure the anti-tilt shelves are put in  
place correctly. Refer to instructions  
on pages 18 and 20.  
This appliance should be serviced by  
an authorised service Engineer and  
only genuine-approved spare parts  
should be used. Details of repair and  
servicing arrangements are supplied  
on page 30 of this book.  
Never line any part of the appliance  
with foil. Do not allow heatproof  
cooking materials e.g. roasting bags,  
to come into contact with oven  
elements.  
Always stand back from the  
appliance when opening the oven  
door to allow any build up of steam or  
heat to release.  
Do not stand on the appliance or on  
the open oven door.  
Do not hang towels, dishcloths or  
clothes from the appliance or its  
handle. They are a safety hazard.  
Never  
leave  
the  
appliance  
unattended when the oven doors  
are open.  
Always allow the cooling fan to cool  
the appliance down before switching  
off at the wall prior to carrying out  
any cleaning or maintenance work.  
Do not place sealed cans or  
aerosols inside the oven. They may  
explode if they are heated.  
Only clean this appliance in  
accordance with the instructions  
given in this book.  
Extreme care must be taken when  
using a ceramic hob scraper.  
Do not leave the hotplates switched  
ON for long periods when not  
covered by a saucepan. The controls  
may overheat.  
AFTER USE  
Your safety is of paramount importance.  
Therefore, if you are unsure about any of  
the meanings of these WARNINGS contact  
the:  
Ensure that all control knobs are in  
the OFF position when not in use.  
Customer Care Department  
Telephone 0870 5 950950  
For hygiene and safety reasons  
this appliance should be kept  
clean at all times. A build-up of  
fats or other foodstuffs could  
result in a fire, especially in the  
grill pan.  
7
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INTRODUCTION  
WARNING: THIS APPLIANCE MUST BE EARTHED  
RATING PLATE  
The cable must be routed away from potentially hot  
areas marked by X in the diagram below.  
This is situated on the front frame of the appliance  
and can be seen upon opening the door.  
Alternatively the rating plate may also be found on  
the back or top of some models (where applicable).  
The appliance must be protected by a suitably rated  
fuse or circuit breaker. The rating of the appliance is  
given on the rating plate.  
Do not remove the rating plate from the appliance  
as this may invalidate the guarantee.  
REAR VIEW  
To move the appliance, open the main oven door,  
and lift the appliance by holding inside the top of the  
compartment.  
INSTALLATION  
If your appliance has been damaged in transit,  
contact your supplier immediately. DO NOT attempt  
to install it.  
Your appliance left the factory fully packaged to  
protect it from damage. If it is delivered without  
packaging and damage has occurred, the  
manufacturer cannot accept responsibility. Contact  
your supplier for advice.  
Once the packaging has been removed the appliance  
should only be moved by hand. DO NOT use a sack  
barrow or any other aid to lift the appliance as  
damage may occur.  
This is a type Y appliance which means it is free-  
standing and can be fitted with cabinets on one or  
both sides. It may also be fitted in a corner setting.  
Ensure that the appliance is standing level.  
Connection to the electricity supply must be carried  
out by a qualified electrician/competent person.  
Side walls which are above hob level should be  
protected by heat resistant non-combustible material  
and MUST NOT be nearer than 40mm to the hob  
side.  
The electrical connection should be made using a  
double pole isolating switch (cooker socket) with at  
least 3mm contact separation in all poles. The cable  
must have conductors of sufficiently high cross-  
sectional area to prevent overheating and  
deterioration.  
A nominal air gap of 2mm all around the appliance is  
required to enable the appliance to be moved into  
position.  
The recommended cross-section area is six square  
millimetres (6.00mm2).  
Always ensure an air gap is maintained at hotplate  
level. Tiles or other forms of deep wall covering  
should not obscure this gap.  
Air gap  
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Note: Vapours from the oven vents may in time  
cause discolouration of wallcoverings behind the  
appliance. For ease of cleaning it may be preferable  
to tile behind the appliance.  
THE COOLING FAN FOR THE CONTROLS  
The cooling fan operates immediately when the grill  
or top oven is switched on. It may run on after the  
controls are switched off until the appliance has  
cooled.  
Note: The action of the cooling fan will depend on  
how long the top oven or grill have been used and at  
what temperature. It may not run on where the grill  
or top oven has been used for a short time or at low  
temperatures. Do not switch the appliance off at its  
power point until the cooling fan has cooled the  
appliance down.  
Overhanging surfaces or a cooker hood should be a  
minimum of 685mm above the hob.  
CONTROL PANEL INDICATOR NEONS  
These lights indicate whether the grill or ovens are  
switched on.  
It is important to ensure that the appliance is level  
after installation. Levelling feet are fitted to the  
appliance to accommodate uneven floors.  
In the case of the ovens, the neons also indicate  
when the set temperature has been reached. They  
will turn on and off during use to show that the  
temperature is being maintained.  
GENERAL NOTES ON USING YOUR  
APPLIANCE  
The grill indicator neon may turn on and off during  
use.  
If the neons do not operate as the instructions  
indicate the controls have been incorrectly set.  
Return all controls to zero and re-set following the  
instructions for the required setting.  
We suggest that you run the oven elements for 10 –  
15 minutes at 220oC to burn off any residue from  
their surfaces. The procedure should be repeated  
with the grill for approximately 5 – 10 minutes.  
During this period an odour may be emitted, it is  
therefore advisable to open a window for ventilation.  
When the main oven has been set for automatic  
cooking the neon will remain unlit until the cooktime  
begins.  
ABOUT CONDENSATION AND STEAM  
COOKWARE  
When food is heated it produces steam similar to a  
boiling kettle. The oven is vented to allow some of  
this steam to escape. However, always stand back  
from the appliance when opening the oven door to  
allow any build up of steam or heat to release.  
Baking trays, oven dishes etc., should not be placed  
directly against the grid covering the fan at the back  
of the oven.  
Do not use baking trays larger than 30cm x 35cm  
(12” x 14”) as they will restrict the circulation of heat  
and may affect performance.  
If the steam comes into contact with a cool surface  
on the outside of the appliance, e.g. a trim, it will  
condense and produce water droplets. This is quite  
normal and is not caused by a fault on the appliance.  
To prevent discolouration, regularly wipe away  
condensation and also soilage from surfaces.  
For your safety wallcoverings at the rear of the  
appliance should be securely fixed to the wall.  
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GRILL AND OVEN FURNITURE  
The following items of grill/oven furniture have been  
supplied with the appliance. If you require  
replacements of any of the items listed below please  
contact your local Service Force Centre, quoting the  
relevant part number.  
1 grill pan  
(311409401)  
1 grill pan handle  
(311468100)  
Note:  
If you require an additional handle for your grill pan,  
this can be ordered from your local Service Force  
Centre by quoting part number 311479800\6.  
1 grill pan grid  
(311419801)  
1 straight shelf  
for grilling and top  
oven cooking only  
2 straight shelves  
for main oven cooking  
10  
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GETTING TO KNOW YOUR APPLIANCE  
THE CONTROL PANEL  
B
C
A
D
F
E
FEATURES  
A
B
C
D
E
F
-
-
-
-
-
-
Minute Minder  
Main Oven Temperature Control  
Oven / Grill Temperature Control  
Hotplate Controls  
Main Oven Indicator Neon  
Top Oven / Grill Indicator Neon  
11  
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THE ELECTRONIC MINUTE MINDER  
Button 1 =  
( - ) Decrease control and minute  
minder setting button  
Bell Symbol  
Button 2 =  
( + ) Increase control  
(
) Bell Symbol  
The electronic minute minder can also be used to  
show the time of day.  
Please note that this is a 24 hour clock, for example  
2.00pm is shown as 1400.  
1
2
Fig. 1.  
In the following pages we explain how to use the  
minute minder and set the time of day. Read through  
them a few times until you are familiar with the  
procedure.  
If the appliance is switched off on the wall, or there is  
a loss of power, the clock will stop and you will not be  
able to use the oven.  
Fig. 2.  
1) TO SET THE TIME OF DAY  
When the electricity supply is first switched on,  
the display will flash 0.00 see Fig.1  
Press buttons (1) and (2) together.  
Release the buttons and 0.00 will appear in the  
display as Fig. 2.  
Within 5 seconds press button (2). 12.00 will  
show in the display as Fig. 3.  
Fig. 3.  
Within 5 seconds press and hold either button  
(1) to decrease or button (2) to increase the time  
until the correct time of day on the 24 hour clock  
is reached, e.g. 14.30, see Fig. 4.  
Fig. 4.  
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2) THE MINUTE MINDER  
Fig. 5.  
The minute minder gives an audible reminder at  
the end of any period of cooking up to 23 hours  
and 59 minutes.  
To set, press button (1) and the display will read  
0.00, see Fig. 5.  
Release button (1) and press and hold button (2).  
The display will count up in one minute intervals  
until the interval to be timed is reached, e.g. 30  
minutes, see Fig. 6. If necessary press and hold  
button (1) to achieve the correct time interval.  
Fig. 6.  
The bell symbol will show in the display.  
The minute minder will begin to count down once  
set. The time of day will show in the display. To  
show the remainder of the cook time press button  
(1).  
Fig. 7.  
At the end of the timed period an audible signal  
will sound for up to 2 minutes. The bell symbol  
will flash and the time of day will show in the  
display, see Fig 7.  
To stop the sound press button (1). The bell  
symbol will go out and show the time of day e.g.  
15.00, see Fig 8.  
Fig. 8.  
3) TO CANCEL THE MINUTE MINDER  
If you change your mind and want to cancel the  
minute minder.  
Press and release button (1), see Fig. 9. Press  
and hold button (1) and the display will  
countdown in one minute intervals to 0.00. See  
Fig 10.  
Fig. 9.  
Release button (1). After a few seconds the time  
of day will show in the display, see Fig. 11.  
Fig. 10.  
Fig. 11.  
13  
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THE CERAMIC HOB  
CAUTION: DO NOT USE THE APPLIANCE IF THE CERAMIC GLASS IS DAMAGED. IF A  
FAULT OR CRACK BECOMES VISIBLE DURING COOKING, DISCONNECT THE  
APPLIANCE IMMEDIATELY FROM THE ELECTRICITY SUPPLY AND CONTACT YOUR  
LOCAL SERVICE FORCE CENTRE.  
USING THE HOB  
Some switching ON and OFF when cooking at high  
S To operate the hotplates turn the control knobs in  
temperatures, e.g. deep fat frying is quite normal,  
causes no damage to the hob and little delay in  
cooking times.  
Excessive switching may however be caused by the  
use of an unsuitable saucepan or a saucepan which  
either direction to vary the heat setting.  
S The highest number represents the hottest  
setting and the lowest number represents the  
coolest setting. Choose a setting appropriate to  
the quantity and type of food to be cooked.  
is smaller than the heated area.  
If excessive  
switching occurs, discontinue use of the saucepan.  
RECOMMENDED SAUCEPANS  
HINTS AND TIPS  
For speed and economy only good quality saucepans  
with flat bases and close fitting lids are  
S Lift, rather than slide saucepans on and off the  
heated areas. This will reduce the risk of  
scratches and metal marks from saucepans with  
aluminium bases. Metal marks can be easily  
cleaned off providing they are not allowed to burn  
on.  
recommended.  
The saucepan base should be  
approximately the same size as the cooking area, a  
base diameter of up to 225mm (9”) may be used on a  
180mm (7”) heated area.  
Ensure that new saucepans are well scrubbed to  
remove edges and take off any deposits left from  
manufacture.  
S Follow any guidelines provided by the saucepan  
manufacturer, particularly those relating to  
recommended heat settings.  
Pressure cookers, preserving pans, etc., should  
comply with the recommendations given above.  
S Avoid using thin, badly dented or distorted  
saucepans. Those with uneven bases should not  
be used.  
Traditional round bottomed Woks must not be used  
even with a stand. Woks with flat-bottomed bases  
are available and do comply with the above  
recommendations.  
NOTE:  
Occasionally the heated areas may be seen to switch  
ON and OFF when higher heat settings are being  
used. This is due to a safety device which prevents  
the glass from overheating.  
14  
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S To prolong the life of the hotplates:-  
5. Double frying chips.  
S
S
S
Never use utensils with a skirt, e.g. a bucket.  
Double frying will ensure good chips. First fry the  
chips for a few minutes at 170°C/340°F to seal  
the outside. Remove the chips from the oil.  
Increase the temperature of the oil to  
190°C/375°F to finish cooking and brown the  
chips.  
Never use an asbestos mat.  
Never leave the hotplates ON when not  
covered with a saucepan.  
S Ensure that the hob and saucepans are clean  
and dry before the start of cooking to reduce  
cleaning.  
Chips may be kept for several hours after the first  
frying before finishing off with the second frying.  
S Follow the cleaning instructions very closely to  
keep the hob looking like new.  
6. Frying temperatures  
Celsius  
Scale (°C)  
150  
Fahrenheit  
Scale (°F)  
300  
S If spillage occurs with sugar solutions, e.g.  
jams and syrups, it must be wiped from the  
hob before it sets and becomes hard  
otherwise damage to the hob will occur.  
First frying of potatoes  
170  
175  
180  
340  
350  
360  
DEEP FAT FRYING  
SPECIAL FRYING NOTE:  
Second frying of potatoes  
Frying chicken and fish  
190  
195  
200  
375  
380  
390  
For safety purposes when deep fat frying, fill the pan  
one third full of oil, DO NOT cover the pan with a lid  
and DO NOT leave the pan unattended. In the  
unfortunate event of a fire, switch the appliance OFF  
at the electricity supply and cover the pan with a lid  
or damp cloth to assist in smothering the flames.  
PRESERVING  
1. DO NOT use a pan that overlaps the perimeter of  
the hob trim.  
DO NOT use water on the fire. Leave the pan to cool  
2. To allow for a full rolling boil, the pan should be  
no more than one third full when all the  
ingredients have been added. It is better to use  
two pans rather than overfill one, or use half  
quantities.  
for at least 30 minutes before moving it.  
DO NOT leave the fat or oil in the frying pan on the  
hob to store it in case the hob is inadvertently  
switched ON.  
3. Use firm fruit or vegetables and wash well before  
using.  
1. Preparing the food.  
Seal the food by coating with flour, egg and  
breadcrumbs or batter. Do not use a basket with  
batter coated foods as they will stick.  
4. Preserving sugar gives clear jam, however  
granulated sugar is cheaper and gives equally  
good flavour.  
2. Amount of oil.  
5. Crystallization may be caused if sugar is not  
completely dissolved before bringing jam to the  
boil. Over boiling will affect the flavour, setting  
properties and colour of the jam.  
For safety purposes fill the pan only one-third full  
of oil.  
3. Testing the temperature of the oil.  
6. To test jam for setting:  
It is advisable to use a thermometer to test the  
temperature of the oil. Alternatively, drop a small  
cube of bread into the oil which should brown in  
just under a minute if the oil is at the correct  
temperature of 190°C/375°F.  
If a jam thermometer is available, boil jam to  
104°C. Marmalade should be boiled to 106°C.  
If a jam thermometer is not available, remove  
pan from heat, place sample of jam on a cold  
dish and cool quickly (i.e. in a freezer or frozen  
food storage compartment of a refrigerator).  
When cold, it will crinkle and hold the mark of a  
finger run through it, if it is at setting point.  
4. Cooking the food.  
Lower the food gently into the oil. Do not add  
too much food at once or the temperature of the  
oil will be reduced and may result in soggy,  
greasy food.  
7. The scum should be removed as soon as  
possible after setting point has been reached.  
Marmalade should be allowed to cool before  
potting to prevent the peel rising.  
Turn the food if necessary; doughnuts float to the  
surface so will not brown on the upperside if not  
turned. Once cooked, drain the food on  
absorbent paper.  
15  
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THE GRILL  
USES OF THE GRILL  
CAUTION – ACCESSIBLE PARTS MAY BECOME HOT WHEN THE GRILL IS IN USE.  
CHILDREN SHOULD BE KEPT AWAY.  
SELECTING THE GRILL  
S To operate the grill open the grill door and turn  
the Top Oven/Grill control to the required setting.  
S The Top Oven/Grill neon will illuminate. It may  
turn on and off during cooking.  
S At lower settings the grill may turn on and off  
over time and you may prefer to use these  
settings for keeping food warm. The food will  
however continue to cook gently if the grill is  
used for this purpose.  
Ensure the handle is correctly located. It is not  
necessary to remove the grill pan handle during  
grilling.  
THINGS TO NOTE  
THE GRILL DOOR MUST BE LEFT OPEN DURING  
GRILLING. IF THE DOOR IS CLOSED THE TOP  
OVEN WILL OPERATE.  
S The cooling fan will operate. For more details  
about the cooling fan see page 9.  
S Some smoke from fat splashes may be evident  
as the grill cleans itself.  
S The top oven cannot be operated when the grill  
To remove the handle, slide the handle to the right  
and lift the handle away from the cut out on the grill  
pan.  
is in use.  
S The inner element may appear to glow slightly  
brighter than the outer element. This is quite  
normal.  
THE GRILL PAN AND HANDLE  
The grill pan is supplied with a removable handle.  
To attach the handle, place the wirework under the  
cut out in the pan so that the metal plate hooks over  
the top of the grill pan.  
Place the grill pan on the shelf so that the pan is  
positioned centrally beneath the grill.  
Slide the handle to the left and over the central bump  
on the grill pan.  
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GRILLING CHART  
To check the progress of the food being grilled, the  
grill pan should be withdrawn on the shelf to attend to  
food during cooking.  
FOOD  
SHELF  
GRILL TIME  
(mins in total)  
5-6  
Bacon Rashers  
Beefburgers  
Adjust  
shelf  
10-15  
30-40  
Chicken Joints  
position  
and  
Chops – Lamb  
Pork  
15-20  
20-30  
grill  
Fish Whole  
HINTS AND TIPS  
Trout Mackerel  
pan  
15-25  
10-15  
20-30  
8-12  
S Food should be thoroughly dried before grilling to  
minimise splashing. Brush lean meats and fish  
lightly with a little oil or melted butter to keep  
them moist during cooking.  
Fillets – Plaice/Cod  
Kebabs  
grid  
to  
Kidneys – Lamb/Pig  
Liver Lamb/Pig  
suit  
S Adjust the height of the grilling grid and grill pan  
runner position to allow for different thicknesses  
of foods.  
different  
thicknesses  
of  
10-20  
S Accompaniments such as tomatoes and  
mushrooms may be placed underneath the grid  
when grilling meats.  
Sausages  
20-30  
Steaks – Rare  
Medium  
6-12  
12-16  
14-20  
food  
Well Done  
Toasted sandwiches  
3-4  
The times quoted above are given as a guide and  
should be adjusted to suit personal taste.  
S When toasting bread use the shelf in position 1  
with the grid in the high position.  
S Preheat the grill on a full setting for a few minutes  
before cooking. Adjust the heat setting and the  
shelf as necessary during cooking.  
S The food should be turned over during cooking  
as required.  
NOTE:  
If you require an additional handle for your grill pan,  
this can be ordered from your local Service Force  
Centre by quoting part number 311479800\6.  
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THE TOP OVEN  
USES OF THE TOP OVEN  
The top oven is the smaller of the two ovens. It is heated by elements in the top and bottom of the oven. It is  
designed for cooking smaller quantities of food. It gives especially good results if used to cook fruit cakes, sweet or  
savoury flans or quiche.  
The top oven is also ideal for use as a warming compartment to warm dishes and keep food hot. Use the lowest  
setting on the top oven temperature control.  
SELECTING THE TOP OVEN  
TO FIT THE TOP OVEN SHELF  
S To operate the top oven turn the temperature  
control to the required setting. Our diagram  
shows the oven set to 160°C. Close the oven  
door.  
The shelf should be fitted with the straight rods  
uppermost on the frame and the forms towards the  
back of the oven. If not fitted correctly the anti-tilt  
and safety stop mechanism will be affected.  
THINGS TO NOTE  
1. The grill cannot be operated when the top oven is  
in use. Only the outer part of the top oven  
element in conjunction with the base element will  
operate when using the top oven.  
2. The top oven indicator neon will glow until the  
oven has reached the desired temperature and  
then go out. It will then turn ON and OFF  
showing that the oven temperature is being  
maintained.  
3. The cooling fan will operate. For more details  
about the cooling fan see page 9.  
4. Always place plates on the oven shelf to warm.  
Never place dishes directly on the top oven base  
as it becomes very hot and damage may occur.  
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HINTS AND TIPS  
S DO NOT place dishes or baking trays directly  
onto the oven base as it becomes very hot and  
damage may occur.  
S Most cooking should be carried out using an  
oven shelf positioned in one of the shelf runners.  
S Larger roasts and casseroles should normally be  
cooked in the main oven. However, they may be  
cooked on a flat shelf placed on the base of the  
top oven provided there is sufficient room for air  
circulation around the food.  
S The material and finish of the baking trays and  
dishes will affect the degree of base browning of  
the food. Enamelware, dark, heavy or non-stick  
utensils increase base browning. Shiny  
aluminium or polished steel trays reflect the heat  
away and give less base browning.  
S Stand dishes on a suitably sized baking tray on  
the shelf to prevent spillage onto the oven base  
and to help reduce cleaning.  
S DO NOT use the grill pan as a baking tray as this  
will increase base browning of the food.  
S Because of the smaller cooking space, lower  
temperatures and shorter cooking times are  
sometimes required. Be guided by the  
recommendations on page 22.  
S For economy leave the door open for the shortest  
possible time, particularly when placing food into  
a pre-heated oven.  
S There should always be at least 2.5cm (1”)  
between the top of the food and the element.  
This gives best cooking results and allows room  
for rise in yeast mixtures, Yorkshire puddings etc.  
S When cooking cakes, pastry, scones, bread etc.,  
place the tins or baking trays centrally on the  
shelf directly below the element.  
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THE MAIN FAN OVEN  
USES OF THE FAN OVEN  
The oven is heated by an element around the fan situated behind the back panel. The fan draws air from the oven  
and the element heats the air which circulates in the oven via the vents in the back panel. The advantages of fan  
oven cooking are:  
PREHEATING  
The fan oven quickly reaches its temperature, so it is not usually necessary to preheat the oven. Without  
preheating however, you may find you need to add an extra 5 – 10 minutes on the recommended cooking times.  
For recipes needing high temperatures, e.g. bread, pastries, scones, soufflés etc., best results are achieved if the  
oven is preheated first. For best results when cooking frozen or cooked chilled ready meals always preheat the  
oven first.  
COOKING TEMPERATURES  
Fan oven cooking generally requires lower temperatures than conventional cooking. Follow the temperature  
recommended in the chart on page 22. As a guide reduce temperatures by about 20°C - 25°C for your own  
recipes, using a conventional oven.  
BATCH BAKING  
The fan oven cooks evenly on all shelf levels, especially useful when batch baking.  
SELECTING THE FAN OVEN  
TO FIT THE MAIN OVEN SHELVES  
S Turn the main fan oven temperature control to  
the required setting.  
The shelves should be fitted with the straight rods  
uppermost on the frame and the forms towards the  
back of the oven. If not fitted correctly the anti-tilt  
and safety stop mechanism will be affected.  
THINGS TO NOTE  
1. The main fan oven indicator neon will glow until  
the oven has reached the desired temperature  
and then go out. It will turn ON and OFF  
periodically during cooking showing that the  
temperature is being maintained.  
2. The interior oven light will come ON when the  
main oven control is turned.  
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HINTS AND TIPS  
S Arrange the shelves in the required positions  
before switching the oven ON. Shelf positions  
are numbered from the bottom upwards.  
S When cooking more than one dish in the fan  
oven, place dishes centrally on different shelves  
rather than cluster several dishes on one shelf,  
this will allow the heat to circulate freely for the  
best cooking results.  
S When batch baking one type of food e.g. Victoria  
sandwich cakes, those of similar size will be  
cooked in the same time.  
S It is recommended that when baking larger  
quantities, the shelf positions should be evenly  
spaced to suit the load being cooked. A slight  
increase in cooking time may be necessary.  
S DO NOT place dishes or baking trays directly on  
the oven base as it interferes with the oven air  
circulation and can lead to base burning; use the  
lower shelf position.  
S The use of excessively high temperatures can  
cause uneven browning. It may be necessary to  
reduce temperatures slightly.  
Refer to the  
recommendations given in the oven cooking  
chart on page 22.  
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OVEN COOKING CHART  
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the temperature  
by 10°C to suit individual preferences and requirements.  
FAN OVEN  
SHELF  
TOP OVEN  
COOKING  
FOOD  
COOKING  
TEMP °C  
180 - 190  
200 - 220  
200 - 220  
160 - 170  
160 - 170  
160 - 170  
140 - 150  
130 - 140  
130 - 140  
SHELF  
POSITION  
APPROX  
COOK TIME (m)  
10 - 20  
POSITION  
TEMP°C  
170 - 190  
200 - 220  
200 - 220  
180 - 190  
160 - 170  
160 - 170  
140 - 150  
140 - 150  
130 - 140  
Biscuits  
Bread  
Bread rolls/buns  
Cakes:  
1
1*  
1
1
1
1
1
1
1
25 - 30  
15 - 20  
18 - 25  
18 - 20  
Shelf  
Small & Queen  
Sponges  
Victoria Sandwich  
Madeira  
Rich Fruit  
Christmas  
positions  
are not  
18 - 25  
1¼ - 1½h  
2¼ - 2½h  
3 - 4½h  
depends on size  
1¼ - 1½h  
2½ - 3h  
Gingerbread  
Meringues  
Flapjack  
Shortbread  
Beef/Lamb  
Chicken  
140 - 150  
80 - 100  
170 - 180  
130 - 140  
140 - 160  
180 - 190  
1
1
1
1
1*  
1*  
140 - 150  
90 - 100  
170 - 180  
140 - 150  
140 - 160  
180 - 190  
critical  
25 - 30  
45 - 65  
2½ - 3h  
1¼ - 1½h  
Casseroles:  
but ensure  
that oven  
shelves are  
evenly  
Convenience Foods  
Fish  
Fish Pie (Potato Topped)  
Fruit Pies, Crumbles  
Milk Puddings  
Follow manufacturer’s instructions  
170 - 190  
190 - 200  
190 - 200  
130 - 140  
190 - 200  
190 - 200  
170 - 180  
210 - 220  
190 - 200  
190 - 210  
180 - 210  
160 - 180  
1
1*  
1
1
1
1
1
1*  
1
1*  
1
1*  
1
1*  
1
1
1
170 - 190  
190 - 200  
190 - 200  
140 - 150  
170 - 180  
180 - 190  
170 - 180  
210 - 220  
190 - 200  
190 - 210  
180 - 200  
160 - 180  
220 - 230  
190 - 200  
170 - 180  
180 - 190  
180 - 190  
20 - 30  
20 - 25  
40 - 50  
1½ - 2h  
40 - 45  
30 - 35  
20 - 30  
25 - 40  
15 - 20  
25 - 35  
Pasta Lasagne etc.  
Pastry:  
Choux  
Eclairs, Profiteroles  
Flaky/Puff Pies  
Mince Pies  
Meat Pies  
Quiche, Tarts, Flans  
Shortcrust  
spaced  
25 - 45  
see roasting chart  
8 - 12  
Roasting Meat, Poultry  
Scones  
when more 210 - 220  
190 - 200  
170 - 180  
than one is 180 - 190  
180 - 190  
Shepherd’s Pie  
Soufflés  
Vegetables:  
30 - 40  
20 - 30  
1 - 1½h  
1 - 1½h  
Baked Jacket Potatoes  
Roast Potatoes  
Yorkshire Puddings: Large  
Individual  
used  
210 - 220  
200 - 210  
1
1
200 - 210  
200 - 210  
25 - 40  
15 - 25  
* = Shelf on the oven base  
Note: Shelf positions are counted from the bottom of the oven.  
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ROASTING CHART  
The oven temperatures are intended as a guide only. It may be necessary to increase or decrease the  
temperatures by 10°C to suit individual preferences and requirements.  
ROASTING CHART  
INTERNAL TEMPERATURES –  
Rare : 50-60°C; Medium : 60-70°C; Well done : 70-80°C  
SECOND/FAN  
OVEN  
MEAT  
Beef  
COOKING TIME  
20-35 minutes per ½kg (1lb)  
and 20-35 minutes over  
160-180°C  
Beef, boned  
Mutton and Lamb  
Pork and Veal  
Ham  
160-180°C  
160-180°C  
160-180°C  
160-180°C  
160-180°C  
160-180°C  
25-35 minutes per ½kg (1lb)  
and 25-35 minutes over  
25-35 minutes per ½kg (1lb)  
and 25-35 minutes over  
30-40 minutes per ½kg (1lb)  
and 30-40 minutes over  
30-40 minutes per ½kg (1lb)  
and 30-40 minutes over  
Chicken  
15-20 minutes per ½kg (1lb)  
and 20 minutes over  
Turkey and Goose  
15-20 minutes per ½kg (1lb) up  
to 3½kg (7lb) then 10 minutes  
per ½kg (1lb) over 3½kg (7lb)  
Duck  
160-180°C  
160-180°C  
160-180°C  
160-180°C  
180-190°C  
25-35 minutes per ½kg (1lb)  
and 25-30 minutes over  
Pheasant  
Rabbit  
35-40 minutes per ½kg (1lb)  
and 35-40 minutes over  
20 minutes per ½kg (1lb)  
and 20 minutes over  
Potatoes with  
meat  
according to size  
according to size  
Potatoes without  
meat  
The roasting temperatures and times given in the chart should be adequate for most joints, but slight adjustments  
may be required to allow for personal requirements and the shape and texture of the meat. However, lower  
temperatures and longer cooking times are recommended for less tender cuts or larger joints.  
Wrap joints in foil if preferred, for extra browning uncover for the last 20 – 30 min. cooking time.  
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DEFROST FEATURE  
Small or thin fish fillets, frozen peeled prawns, cubed  
or minced meat, liver, thin chops, steaks etc., can be  
thawed in 1 – 2 hours.  
USES OF DEFROST FEATURE  
This main oven function defrosts most foods faster  
than more conventional methods. It is particularly  
suitable for delicate frozen foods which are to be  
served cold e.g. cream filled gateaux, cakes covered  
with icings or frostings, cheesecakes, biscuits,  
scones, etc.  
A 1kg/2¼lb oven ready chicken will be thawed in  
approximately 5 hours. Remove the giblets as soon  
as possible during the thawing process.  
Joints of meat up to 2kg/4½lb in weight can be  
thawed using the defrost function.  
It is preferable to thaw fish, meat and poultry slowly  
in the fridge. However, this process can be  
accelerated by using the defrost function.  
ALL JOINTS OF MEAT AND POULTRY MUST BE  
THAWED THOROUGHLY BEFORE COOKING.  
ALWAYS COOK THOROUGHLY IMMEDIATELY  
AFTER THAWING.  
SELECTING DEFROST  
HINTS AND TIPS  
S Turn the main oven temperature control to the  
defrost setting.  
S Place the frozen food in a single layer where  
possible and turn it over half way through the  
defrosting process.  
S When defrost is selected, the oven indicator neon  
may come ON. It will stay ON until the oven  
reaches room temperature and then go OFF.  
S It may turn ON and OFF periodically during  
defrosting to maintain  
temperature, inside the oven.  
a
steady room  
THINGS TO NOTE  
Care must always be taken when handling foods in  
the home. Always follow the basic rules of food  
hygiene to prevent bacterial and microbial growth  
and cross contamination when defrosting, preparing,  
cooking, cooling and freezing foods.  
S The actual speed of defrosting is influenced by  
room temperature. On warm days defrosting will  
be faster than on cooler days.  
S DO NOT leave food at room temperature once it  
is defrosted. Cook raw food immediately or store  
cooked food in the fridge, once it has cooled.  
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CARE AND CLEANING  
If Hob Brite is unavailable, one or more of the  
cleaning agents below may be used temporarily:  
a) Cif Cream Cleaner  
BEFORE CLEANING THE APPLIANCE,  
ALWAYS ALLOW THE COOLING FAN TO  
COOL DOWN THE APPLIANCE BEFORE  
SWITCHING OFF THE ELECTRICITY  
SUPPLY.  
b) Baking Soda  
TO REMOVE MORE STUBBORN MARKS  
1. Bar Keepers Friend may be used to clean off  
CLEANING MATERIALS  
more  
stubborn  
stains  
or  
to  
remove  
discolourations.  
Before using any cleaning materials on your  
appliance, check that they are suitable and that their  
use is recommended by the manufacturer.  
It may be necessary to rub the marks hard for  
several minutes.  
2. Use  
a
plastic pad specially for non-stick  
saucepans with Bar-Keepers Friend for removal  
of more stubborn soilage.  
Cleaners that contain bleach should NOT be used as  
they may dull the surface finishes. Harsh abrasives  
should also be avoided. Multi-surface anti-bacterial  
cleaning products should not be used on the ceramic  
hob or on the surrounding trims.  
CLEANING THE CERAMIC HOB  
Make sure the ceramic glass is cool before cleaning.  
It is important to clean the ceramic hob daily to  
prevent soilage being burnt on.  
TO REMOVE BURNT ON SOILAGE  
We strongly recommend the use of a Ceramic Hob  
Scraper (incorporating a single edge razor blade) to  
remove spillage on the hob, in particular sugar  
solutions, which if not removed can cause permanent  
damage.  
Take care to avoid the hob trims when cleaning the  
ceramic glass as they may be damaged by the  
cleaning agents recommended.  
DAILY CLEANING  
1. Make sure the ceramic glass is cool.  
Use the recommended Hob Brite Cleaner daily. If  
soilage is not allowed to burn on it will be much  
easier to clean off.  
2. Use a ceramic hob scraper with care at an angle  
of 30° to remove as much soilage as possible.  
3. Use Bar-Keepers Friend or Hob Brite to finish off  
as directed above.  
1. Apply a small amount of Hob Brite in the centre  
of each area to be cleaned.  
TO REMOVE DISCOLOURATIONS OR  
WHITE AND SILVER MARKS  
2. Dampen a clean paper towel or a plastic pad  
made specially for non-stick saucepans and rub  
vigorously until all marks are removed. This may  
take a few minutes.  
These marks sometimes give the impression of being  
in or underneath the hob glass. They can almost  
always be removed provided they have not become  
excessively burnt on. Follow the instructions above  
under ‘To Remove more Stubborn Marks’.  
3. Wipe off residues of cleaner with another damp  
paper towel and polish dry with a soft cloth.  
If this is unsuccessful, make up a paste of one part  
water to three parts Cream of Tarter and leave on the  
discoloured areas overnight. The marks should be  
easily removable the next day provided they have not  
been excessively burnt on. The paste should be  
thoroughly washed off afterwards.  
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HINTS AND TIPS  
CLEANING THE OUTSIDE OF THE  
APPLIANCE  
TO REDUCE HOB SOILAGE:  
DO NOT use abrasive cleaning materials e.g. Hob  
Brite, Brillo pads or scourers on painted or printed  
finishes as damage may occur. Regularly wipe over  
the control panel, oven doors and cooker sides using  
a soft cloth and liquid detergent.  
S Make sure the bottom of the saucepan and the  
cooking area are clean and dry before cooking  
begins.  
S Ensure saucepans are large enough to  
accommodate food to avoid boil overs.  
S If possible, wipe up spills and splatters as they  
occur, but take care to avoid steam burns.  
S Avoid using a dishcloth or sponge to clean the  
hob. These may leave a layer of soiled detergent  
on the hob surface which will burn and discolour  
the next time the hob is used.  
S Avoid the use of:  
DO NOT ATTEMPT TO REMOVE ANY OF THE  
CONTROL KNOBS FROM THE APPLIANCE AS  
THIS MAY CAUSE DAMAGE AND IS A SAFETY  
HAZARD.  
S Household detergents and bleaches.  
S Impregnated plastic or nylon pads that are  
not described as suitable for non-stick  
saucepans.  
S Brillo pads, Ajax pads, steel wool pads.  
S Chemical oven cleaners, e.g. aerosols and  
oven pads.  
S Rust stain, bath and sink stain removers.  
S Any of the above products may cause  
damage to the hob.  
S It is dangerous to mix different cleaning products.  
The chemicals in them may react with each other  
with hazardous results.  
CLEANING THE GRILL AND OVEN  
FURNITURE  
All removable parts, except the grill pan handle can  
be washed in the dishwasher.  
S SOILAGE FROM SUGAR SOLUTIONS MUST  
BE REMOVED FROM THE HOB BEFORE THE  
SYRUP HAS SET OTHER WISE DAMAGE TO  
THE HOB SURFACE WILL OCCUR.  
The grill pan, grill pan grid and oven shelves may be  
cleaned using a soap impregnated steel wool pad.  
Soaking first in hot soapy water will make cleaning  
easier.  
S Avoid placing plastic items, foil or dishes on the  
hot surface as this will cause damage to the hob.  
CLEANING INSIDE THE OVEN AND  
GRILL COMPARTMENTS  
The vitreous main oven sides and base and the top  
oven/grill compartment can be cleaned using normal  
oven cleaners or aerosol oven cleaners with care.  
Ensure that the manufacturers instructions are  
followed and that all parts are well rinsed afterwards.  
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HINTS AND TIPS  
CLEANING BETWEEN THE OUTER AND  
INNER DOOR GLASS  
S Follow the recommendations below to keep oven  
soilage to minimum.  
The outer door glass is removable for cleaning.  
TO REMOVE THE OUTER GLASS  
S Cook at the recommended temperatures. Higher  
temperatures during roasting will increase  
soilage. Try cooking at lower temperatures for  
an increased length of time, you will save energy  
and often the joint is more tender.  
S Use minimal, if any, extra oil or fat when roasting  
meat, potatoes only require brushing with fat  
before cooking. Extra fat in the oven during  
roasting will increase splashing and soilage.  
S Covering joints during cooking will also prevent  
splashing onto the interior surfaces. Removing  
the covering for the last 20-30 minutes will allow  
extra browning if required. Some large joints and  
turkeys especially benefit by this method of  
cooking, allowing the joint to cook through before  
the outside is over-browned.  
1. Open the oven door slightly to gain access to  
the two cross head screws on the top of the  
oven door.  
2. Loosen the two screws using a Pozidrive  
screwdriver.  
3. Hold the door glass securely in place with one  
hand before removing the screws completely  
with the other hand.  
4. Using both hands, gently tilt the top of the door  
glass towards you, lift slightly to disengage the  
locators from the two bottom brackets.  
5. Clean the outer and inner glass using hot soapy  
water or Hob Brite cleaner may be used with  
care. DO NOT use Hob Brite on the Stainless  
Steel or painted finishes. DO NOT try to clean  
the foil which is inside the door. The foil is there  
to help keep the door cool, if it is damaged it will  
not work. Ensure that all parts are well rinsed  
and thoroughly dried before attempting to  
replace the outer door.  
CLEANING THE DOOR GLASS  
To prevent damaging or weakening the  
door glass panels avoid the use of the  
following:  
TO REPLACE THE OUTER GLASS  
S
S
Household detergents and bleaches  
Impregnated pads unsuitable for non-  
stick saucepans  
1. Holding the oven glass with both hands, gently  
place the locators into the holes of the brackets  
at the bottom of the oven door.  
S
S
S
S
Brillo/Ajax pads or steel wool pads  
Chemical oven pads or aerosols  
Rust removers  
2. Push the top of the oven glass towards the oven  
door, ensuring the screw location holes line up.  
Bath/Sink stain removers  
3. Hold the glass in place with one hand and insert  
the cross head screws into the location holes  
with the other hand. Give the screws one turn  
to ensure the glass is secure.  
4. Tighten the screws positively with a Pozidrive  
screwdriver before closing the oven door.  
Do not attempt to use the oven without the  
glass being in place.  
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If the door glass panel becomes chipped or  
has deep scratches the glass will be  
weakened and must be replaced to prevent  
the possibility of the panel shattering.  
Please contact your local After Sales  
Service who will be pleased to advise  
further.  
TO CLEAN THE INNER GLASS DOOR  
PANELS  
Clean the inner glass door panels using a soft cloth  
and hot water to which a little washing up liquid has  
been added. If the inner panel is heavily soiled, Hob  
Brite may be used. Do not use abrasive cleaning  
materials on the door glass. Ensure that all parts are  
well rinsed and thoroughly dried before attempting to  
replace the glass.  
REPLACING THE OVEN LIGHT BULB  
The type of bulb required is a 300°C 25 watt small  
Edison Screw. Part number 572 491 5431-00/1  
(Available through your local Service Force Centres).  
CAUTION: Disconnect the appliance from the  
electricity supply before replacing the bulb.  
Open the door and remove the shelves to enable  
easy access to the oven light assembly. Insert a flat  
blade screwdriver between the oven side and glass  
which covers the bulb.  
Support the glass with your hand and prise out  
sufficiently to release the glass cover. Unscrew the  
bulb in an anticlockwise direction until it is possible to  
remove the bulb with ease.  
Fit the new bulb by turning in a clockwise direction  
until it is secure. Ensuring the indent to the flange is  
pointing to the rear of the oven, replace the glass by  
pushing it firmly into the hole to cover the bulb  
assembly.  
Replace the shelves. Restore the electricity supply  
and adjust the time of day and clock as necessary.  
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SOMETHING NOT WORKING?  
We strongly recommend that you carry out the  
following checks on your appliance before calling a  
Service Engineer. It may be that the problem is a  
simple one which you can solve yourself without the  
expense of a Service call.  
If the oven is not cooking evenly or the side  
opening door will not stay open:  
* Check that the appliance is level.  
If our Service Engineer finds that the problem is listed  
below you will be charged for the call whether or not  
the appliance is under guarantee.  
The oven light fails to illuminate:  
The appliance does not work at all:  
* Check that the appliance is not set for  
automatic cooking. The light will illuminate  
when the cook time begins.  
* Check that the appliance has been wired in  
and is switched on at the wall.  
* If you have had your appliance for several  
months you may need to replace the light bulb  
(see page 28).  
* Check that the main appliance fuse is  
working.  
* Check that the timer is set to manual (see  
page 12).  
The fan oven is noisy:  
* Check that the oven is level.  
The grill and hotplates work but the oven does  
not:  
* Check that bakeware and shelves are not  
vibrating in contact with the back panel in the  
oven.  
* Check that the timer is set to manual (see  
page 12).  
The oven temperature is too high or too low:  
* Check that the recommended temperatures  
are being used (see page 22). Be prepared  
to adjust the temperature up or down by  
10°C to achieve the results you want.  
The hotplates and ovens work but the grill does  
not:  
* Check that you have carefully followed the  
instructions for operation of the grill.  
* If the cooling fan fails the grill will not operate.  
Please call your Local Service Force Centre.  
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SERVICE AND SPARE PARTS  
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Service  
Force Centre by telephoning:-  
0870 5 929929  
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.  
For the address of your local Service Force Centre and further information about Service Force, please visit the website  
Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working?".  
When you contact the Service Force Centre you will need to give the following details:  
1. Your name, address and post code.  
2. Your telephone number.  
3. Clear and concise details of the fault.  
4. The model and serial number of the appliance (found on the rating plate).  
5. The purchase date.  
Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls.  
CUSTOMER CARE DEPARTMENT  
For general enquires concerning your Tricity Bendix appliance, or further information on Tricity Bendix products, please  
contact our Customer Care Department by letter or telephone at the address below;  
Customer Care Department  
Tricity Bendix  
55 – 77 High Street  
Slough  
Berkshire  
SL1 1DZ  
Tel: 0870 5 950950 (*)  
*calls to this number may be recorded for training purposes.  
30  
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GUARANTEE CONDITIONS  
Standard guarantee conditions  
We, Tricity Bendix, undertake that if within 12 months of the date of the purchase this Tricity Bendix appliance or  
any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option  
repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:  
S The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.  
S The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s  
instructions.  
S The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not  
authorised by us.  
S All service work under this guarantee must be undertaken by a Service Force Centre.  
S Any appliance or defective part replaced shall become the Company’s property.  
S This guarantee is in addition to your statutory and other legal rights.  
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these  
hours in which case a premium will be charged.  
Exclusions  
This guarantee does not cover:  
S Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or  
removable parts of glass or plastic.  
S Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside  
the United Kingdom.  
S Appliances found to be in use within a commercial environment, plus those which are subject to rental  
agreements.  
S Products of Tricity Bendix manufacture which are not marketed by Tricity Bendix.  
European Guarantee  
If you should move to another country within Europe then your guarantee moves with you to your new home  
subject to the following qualifications:  
S The guarantee starts from the date you first purchased your product.  
S The guarantee is for the same period and to the same extent for labour and parts as exists in the new country  
of use for this brand or range of products.  
S This guarantee relates to you and cannot be transferred to another user.  
S Your new home is within the European Community (EC) or European Free Trade Area.  
S The product is installed and used in accordance with our instructions and is only used domestically, i.e. a  
normal household.  
S The product is installed taking into account regulations in your new country.  
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your  
new home. They will then ensure that the local Service Organisation is aware of your move and able to look after  
you and your appliances.  
France  
Germany Nürnberg  
Italy  
Sweden  
UK  
Senlis  
+33 (0) 3 44 62 20 13  
+49 (0) 800 234 7378  
+39 (0) 800117511  
+46 (0) 20 78 77 50  
+44 (0) 1753 219898  
Pordernone  
Stockholm  
Slough  
31  
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Tricity Bendix, 55-77 High Street, Slough, Berkshire SL1 1DZ  
Consumer care telephone number 08705 950950  
IMPORTANT NOTICE  
In line with our continuing policy of research and development, we reserve the right to alter models and  
specifications without prior notice.  
This instruction booklet is accurate at the date of printing, but will be superseded if specifications or  
appearance are changed.  
CSIE501 - 311642901  
© Electrolux plc 2003  
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