Toshiba Telephone CT User Manual

Telecommunication Systems Division  
Digital Business Telephone Systems  
Digital Telephone  
User Guide  
(includes LCD, Add-on Module, and Direct Station Selection Console)  
May 1999  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Contents  
Introduction  
Organization ....................................................................................................................................... viii  
How to Use This Guide ...................................................................................................................... viii  
Conventions ......................................................................................................................................... ix  
Related Documents .................................................................................................................................x  
Chapter 1 – The Grand Tour  
Buttons ....................................................................................................................................................3  
Fixed Buttons ...................................................................................................................................3  
Flexible Buttons ...............................................................................................................................5  
LCD ........................................................................................................................................................8  
LCD Buttons ....................................................................................................................................8  
LED Indicators ........................................................................................................................................9  
On-hook/Off-hook ................................................................................................................................10  
Volume Controls ...................................................................................................................................10  
Chapter 2 – Features  
Before You Begin .................................................................................................................................13  
Automatic Line Selection ...............................................................................................................13  
Ringing Line Preference ................................................................................................................14  
Signaling ........................................................................................................................................14  
Quick Reference ...................................................................................................................................14  
Making an Internal Call .................................................................................................................14  
Making an Outside Call .................................................................................................................15  
Making an Outside Call to an ISDN Trunk ...................................................................................15  
On-Hook Dialing ............................................................................................................................16  
Answering Calls .............................................................................................................................16  
Incoming Call Notification ............................................................................................................17  
Strata DK Digital Telephone 5/99  
i
Download from Www.Somanuals.com. All Manuals Search And Download.  
Contents  
Chapter 2 – Features  
Account Code Calls ..............................................................................................................................17  
Forced Account Codes (Verified/Non-Verified) ...........................................................................17  
Voluntary Account Codes (Verified/Non-Verified) ......................................................................17  
Alarm Reset ..........................................................................................................................................18  
Alert Signaling ......................................................................................................................................19  
Attendant Console Calling ....................................................................................................................19  
Automatic Busy Redial (ABR) .............................................................................................................20  
Automatic Callback (ACB) ..................................................................................................................21  
Automatic Hold ....................................................................................................................................22  
BGM Over Telephone Speakers ...........................................................................................................23  
Call Forward .........................................................................................................................................23  
Call Forward Modes .......................................................................................................................24  
Using Call Forward Buttons ...........................................................................................................25  
Using Access Codes .......................................................................................................................25  
LCD Telephones ............................................................................................................................25  
Call Forward–All Calls ..................................................................................................................26  
Call Forward–Busy ........................................................................................................................26  
Call Forward–No Answer ..............................................................................................................27  
Call Forward–Busy/No Answer .....................................................................................................28  
Call Forward–Fixed .......................................................................................................................29  
Call Forward—External .................................................................................................................29  
Call Park Orbits ....................................................................................................................................31  
Call Park and Page ................................................................................................................................32  
Call Pickup ............................................................................................................................................33  
[DN] Pickup ...................................................................................................................................33  
Directed Call Pickup ......................................................................................................................34  
Group Pickup .................................................................................................................................34  
Page/Internal Call Pickup ...............................................................................................................35  
Call Transfer with Camp-on .................................................................................................................35  
Call Waiting ..........................................................................................................................................36  
Conference Calls ...................................................................................................................................37  
Date/Time/Day Adjustment ..................................................................................................................38  
Direct Inward System Access (DISA) ..................................................................................................38  
DISA Calls - Internal ....................................................................................................................38  
DISA Calls - External ...................................................................................................................39  
Direct Station Selection (DSS) Buttons (Hotline) ................................................................................40  
Do Not Disturb (DND) .........................................................................................................................40  
Door Lock(s) .........................................................................................................................................41  
ii  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Contents  
Chapter 2 – Features  
Door Phone(s) .......................................................................................................................................42  
DTMF Tone Dialing with * and # ........................................................................................................44  
Emergency Ringdown/Hotline Service ................................................................................................45  
Group Listening ....................................................................................................................................45  
Handsfree Answerback .........................................................................................................................45  
Handsfree Monitoring ...........................................................................................................................46  
ISDN Outgoing Calling ........................................................................................................................47  
Subaddress ......................................................................................................................................47  
Message Waiting ..................................................................................................................................48  
Message Waiting Light on [PDN] ..................................................................................................48  
Message Waiting Light on [PhDN/MW] .......................................................................................49  
Message Waiting Light on Another Telephone .............................................................................50  
Microphone Cut-Off .............................................................................................................................50  
Off-hook Call Announce (OCA) ..........................................................................................................51  
HS-OCA .........................................................................................................................................52  
SP-OCA ..........................................................................................................................................52  
Override Calls .......................................................................................................................................53  
Busy Override ................................................................................................................................54  
Do Not Disturb Override ................................................................................................................54  
Executive Override .........................................................................................................................54  
Privacy Override ............................................................................................................................55  
Toll Restriction Override ...............................................................................................................55  
Page Announcements ............................................................................................................................56  
All Call Page ..................................................................................................................................56  
Privacy On-Line ....................................................................................................................................57  
Privacy Release .....................................................................................................................................57  
Release and Answer ..............................................................................................................................58  
Saved Number Redial ...........................................................................................................................58  
Speakerphone ........................................................................................................................................59  
Speed Dial .............................................................................................................................................60  
Speed Dial—Advanced Features ..........................................................................................................62  
Feature Access Codes ....................................................................................................................62  
Speed Dial Pause and Flash Storage ..............................................................................................64  
Speed Dial Number Linking ..........................................................................................................65  
Chain Dialing Speed Dial Numbers ...............................................................................................67  
Timed Reminders ..................................................................................................................................67  
Tone/Pulse Dialing ...............................................................................................................................69  
Two (Tandem) CO Line Connection ....................................................................................................69  
Strata DK Digital Telephone 5/99  
iii  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Contents  
Chapter 3 – LCD Operation  
[DN] Button ...................................................................................................................................69  
CO Buttons .....................................................................................................................................70  
Supervision .....................................................................................................................................72  
Voice Mail Integration ..........................................................................................................................72  
Message Mailbox ...........................................................................................................................72  
Message Retrieval ..........................................................................................................................73  
Call Forward to Voice Systems ......................................................................................................75  
Chapter 3 – LCD Operation  
Control Buttons .....................................................................................................................................77  
Soft Keys ..............................................................................................................................................79  
Soft Key Display ............................................................................................................................80  
How to Use Soft Keys ....................................................................................................................80  
Soft Key Prompts ...........................................................................................................................82  
Busy Lamp Field (BLF) Display ..........................................................................................................83  
Caller ID/ANI/DNIS Information Mode ..............................................................................................84  
DNIS ..............................................................................................................................................84  
ANI/Caller ID .................................................................................................................................84  
Call Park Orbit List Display .................................................................................................................85  
Retrieve and Auto Dial Lost Calls ........................................................................................................86  
Messages, Memos, and Name Display .................................................................................................87  
Messages ...............................................................................................................................................89  
System Messages 60~64 ................................................................................................................90  
System Messages 65~99 ................................................................................................................90  
Station Messages ............................................................................................................................90  
Message Notifications ....................................................................................................................93  
Silent Messaging (Busy Station) ....................................................................................................95  
Memos ..................................................................................................................................................96  
Speed Dial Memos .........................................................................................................................96  
Timed Reminders ...........................................................................................................................98  
Name/Number Display .........................................................................................................................98  
iv  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Contents  
Chapter 4 – Add-on Module/DSS Console  
Chapter 4 – Add-on Module/DSS Console  
DADM ................................................................................................................................................101  
DSS Console .......................................................................................................................................103  
[DSS] Button ......................................................................................................................................104  
Features ...............................................................................................................................................104  
Calling a Station ...........................................................................................................................104  
Transfer to an Idle Station ............................................................................................................104  
Call Transfer with Camp-on .........................................................................................................105  
Call Answering (CO Line) ...........................................................................................................106  
Speed Dial ....................................................................................................................................106  
Paging ...........................................................................................................................................106  
Call Forward Override ([DSS] Override) ....................................................................................106  
Night Transfer ..............................................................................................................................107  
CO Line Access Codes .......................................................................................................................109  
Feature Access Codes .........................................................................................................................110  
Paging Access Codes ..........................................................................................................................110  
Speed Dial Access Codes ...................................................................................................................111  
Flexible Directory Numbering ............................................................................................................113  
Centrex Feature Buttons .....................................................................................................................113  
Ringing Repeat ...................................................................................................................................113  
Delayed Ringing .................................................................................................................................114  
Strata DK Digital Telephone 5/99  
v
Download from Www.Somanuals.com. All Manuals Search And Download.  
vi  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Introduction  
This guide describes how to use the 2000-series digital telephones for Strata DK systems.  
Models covered in this user guide include digital telephones equipped with a Liquid Crystal  
Display (LCD) and/or speakerphone. Also discussed are Digital Add-on Modules (DADMs)  
and the Direct Station Selection (DSS) Console. The Strata DK systems which support this  
equipment are:  
DK14  
DK16e/16  
DK40i/40  
DK424/DK280 (Release 3.0 or higher)  
Note This user guide incorporates the information in the Strata DK’s Liquid Crystal Display  
Digital Telephone User Guide and the Add-on Module and Direct Station Selection  
Console User Guide. Those guides are discontinued.  
Strata DK Digital Telephone 5/99  
vii  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Introduction  
Organization  
Organization  
Chapter 1—The Grand Tour provides an overview of the equipment, buttons, Light  
Emitting Diodes (LEDs), and LCDs.  
Chapter 2—Features describes the available digital telephone features in alphabetical  
order. Detailed instructions on using each feature are covered.  
Chapter 3—LCD Operation includes an explanation of the Control button and Soft Key  
operations. Features which are available only on the LCD digital telephone are presented  
alphabetically and include detailed LCD displays.  
Chapter 4—Add-on Module/DSS Consoles describes the DADM and DSS console  
features and buttons.  
Appendix A—Access Codes provides instructions for programming a sequence of steps  
or access codes onto feature buttons. It includes CO Line Access Codes, Paging Group  
Codes, Feature Access Codes (User Programmable Buttons), and Speed Dial Access  
Codes.  
Appendix B—Centrex Application describes the Centrex features which may be  
available with your Strata DK system.  
Appendix CButton Labels lists the feature button designations of the 2000-series  
digital telephone models.  
How to Use This Guide  
We suggest that you read this entire guide and get acquainted with the Strata DK digital  
telephones and its features. Once you become acquainted with the basic features, you can use  
this guide in conjunction with the Digital Telephone Quick Reference Guide.  
viii  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Introduction  
Conventions  
Conventions  
The left column gives  
The right column gives the immediate response to your action.  
This column also includes additional notes and comments.  
you single or numbered  
steps that you need to  
perform a procedure.  
Note Elaborates specific items or references other information. Within some tables, General  
Notes apply to the entire table and numbered Notes apply to specific items.  
Important! Calls attention to important instructions or information.  
Letters in [brackets] represent buttons which have Directory Numbers on them. For example:  
[PDN]  
[SDN]  
[PhDN]  
[DN]  
represents a Primary Directory Number (also known as an Extension  
Number for your telephone.  
represents a Secondary appearance of a [PDN]. A [PDN] which appears on  
another telephone is considered an [SDN].  
represents a Phantom Directory Number button (an additional Directory  
Number).  
represents a Directory Number button (also known as an Extension or  
Intercom Number). Whenever [DN] is used in this guide, it means the user  
can use any [PDN], [SDN], or [PhDN].  
[DSS]  
represents the directory number of another station which is accessed from a  
DADM or DSS Console when this button is pressed.  
([WUDꢀEROG  
represents buttons on a telephone.  
means “through”  
~
+
is used for multiple key entries.  
denotes the step in a one-step procedure.  
Strata DK Digital Telephone 5/99  
ix  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Introduction  
Related Documents  
Related Documents  
Refer to the following documents for more information:  
Digital Telephone Quick Reference Guide  
PC/Data Interface User Guide  
System Administrator Guide  
x
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
The Grand Tour  
1
This chapter familiarizes you with the controls and indicators located on your digital  
telephone. Understanding the function of the feature buttons and their associated LEDs will  
improve your efficiency in using the telephone and will help you take advantage of all of the  
benefits your telephone offers.  
Toshiba digital telephones incorporate state-of-the-art telecommunications technology and  
provide a vast array of calling features. They are easy to operate, and all features are accessed  
with a feature button or a brief access code.  
If your telephone is equipped with an LCD, information and feature prompting makes call  
handling more efficient and provides easy access to frequently-used features. Abbreviated  
feature prompts guide you through specific tasks.  
In addition to the standard features, the LCD telephones provide Alphanumeric Messaging,  
Busy Lamp Field (BLF) Identification, Central Office (CO) Line Identification, Timed  
Reminders with Messaging, Speed Dial Memo Directory Dialing, User Name/Number, Call  
Duration, Date/Time of Day displays, and the ability to display names and telephone numbers  
of outside, incoming callers.  
Telephones equipped with a speakerphone, enable you to make and receive outside and  
internal calls without lifting the handset.  
Feature operations in this guide use the button designations for the 2000-series models.  
The following telephone models belong to the 2000-series (see Figure 1 on Page 2):  
DKT2010-H (10-button model that enables users to answer internal calls without lifting  
the handset)  
DKT2010-SD (10-button model equipped with a LCD and a speakerphone which enables  
users to make and receive outside and internal calls without lifting the handset)  
DKT2020-S (20-button speakerphone model which enables users to make and receive  
outside and internal calls without lifting the handset)  
Strata DK Digital Telephone 5/99  
1
Download from Www.Somanuals.com. All Manuals Search And Download.  
The Grand Tour  
DKT2020-SD (20-button speakerphone model equipped with an LCD, and a  
speakerphone which enables users to make and receive outside and internal calls without  
lifting the handset).  
Buttons  
LCD Display  
Handset  
LCD Control/Soft  
Key Buttons  
Red/Green  
LED Indicators  
Dial Pad  
Flexible Buttons  
0539  
0539  
Fixed Buttons  
Microphone Location  
Figure 1  
20-button Digital Speakerphone with LCD  
2
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
The Grand Tour  
Buttons  
Buttons  
There are two sets of buttons, fixed and flexible. The fixed buttons (e.g., 0LF, 0VJ, 5HGLDO,  
+ROG, &RQIꢁ7UQ, 9RO, andꢀ9RO) are standard to every Strata DK 2000-series telephone  
(see Figure 1). The flexible buttons consist of Directory Number (Primary, Secondary,  
Phantom) and feature buttons. The number of preprogrammed flexible buttons varies by  
telephone.  
Fixed Buttons  
The fixed buttons are located on your dial pad and enable you to perform standard functions quickly  
and easily.  
Table 1  
Fixed Button Definitions  
Button  
Definitions  
&QIꢁ7UQꢀ  
(Conference/  
Transfer)  
Press to set up conference and transfer calls (see “Conference Calls” on  
Page 37).  
+ROG  
Press once to hold internal or outside calls. The  
Line LED flashes green at the internal hold rate.  
HOLD LINE 10  
JAN 01 SUN 12:19  
...or press twice to enable Exclusive Hold. The  
Line LED flashes green at the exclusive hold rate.  
Note Exclusive Hold enables you to place a call on hold so that only you or  
somebody using a Call Pickup code at another station can retrieve it.  
To retrieve a call on hold:  
Press /LQH or [DN] which is on hold  
...or if the call is on Exclusive Hold, from another station dial ꢂꢃ plus your  
[DN], or dial ꢂꢃꢂꢄ plus the CO line number (001~200) that the call is held  
on.  
If a call is not retrieved by a certain time (set in  
system programming), it recalls back to your phone.  
You hear repeated recall tone (or if you are on the  
phone, you hear recall tone twice).  
HOLD LINE 201  
LINE 10 RECALL  
Strata DK Digital Telephone 5/99  
3
Download from Www.Somanuals.com. All Manuals Search And Download.  
The Grand Tour  
Buttons  
Table 1  
Fixed Button Definitions (Continued)  
Button  
Definitions  
+ROG(continued)  
If the held party hangs up, the call is released and the CO provides a hold-  
release signal.  
Note If your telephone is programmed for Automatic Hold, existing calls are  
automatically placed on hold when you answer a call or make another  
call. (See “Automatic Hold” on Page 22.)  
A different call can be held on each [DN] or /LQH  
button on your phone. Each time you press 6FUROO,  
CO LINE 02  
HOLD  
a different [DN] or /LQH is selected. The selected  
button’s LED flashes rapidly and your LCD displays  
information for the call holding on that button  
(samples shown at right).  
DN 202  
HOLD  
0LF  
(Microphone)  
Press to toggle the microphone ON/OFF while the telephone is in use. The  
LED indicates the status of the microphone.  
Notes  
The microphone and accompanying LED are always ON when receiving  
“voice first” internal [DN] calls to enable Handsfree Answerback and OFF if  
you receive a ring-first call. Mic may be ON/OFF when placing an on-hook  
CO line or internal [DN] call.  
Each station’s Mic can be set in system programming to switch ON/OFF  
with one touch, to switch OFF only while pressed and held, or to be either  
ON/OFF at the start of handsfree dialing.  
To talkback to an HS-OCA call, press and hold Mic and talk over your  
telephone handset/headset. The LED and microphone remain OFF during  
OCA talkback operation (see “HS-OCA” on Page 52).  
Mic functions on Handsfree Answerback and OCA calls for privacy.  
0VJ  
(Message)  
When Msg LED flashes, press 0VJ to call back the station or voice mail  
device that activated the LED (see “Message Waiting” on Page 48). This is  
the telephone’s [PDN] message waiting button.  
5HGLDO  
Press the same [DN] or /LQH that you used to dial the original number.  
Press 5HGLDO. The last number called is redialed.  
Note If you have Automatic Line Selection, you must first lift the handset.  
4
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
The Grand Tour  
Buttons  
Table 1  
Fixed Button Definitions (Continued)  
Button  
Definitions  
6SNU  
(Speaker)  
Press to toggle the speaker ON/OFF. The LED indicates the status of the  
speaker.  
Notes  
6SNU must be pressed and held down when switching from Handset to  
Speakerphone mode.  
Also selects a line or the internal [PDN] if programmed for auto preference  
in system programming. Can be used to disconnect on-hook  
speakerphone calls.  
Press to adjust volume levels (see “Volume Controls” on Page 10).  
9RO▲  
9RO ▼  
Flexible Buttons  
All flexible buttons must be programmed for your telephone in system programming and vary  
for individual telephones. If a button does not appear on your display or telephone keystrip  
label, see your System Administrator for button assignments.  
Line Buttons  
You may have buttons designated as /LQH and/or 3RROHGꢀ/LQHꢀ*US which enable you to  
directly access outside Central Office (CO) lines. 3RROHGꢀ/LQHꢀ*US enables you to access  
available CO Lines from a group of lines appearing under one button.  
If your telephone does not have a /LQH or 3RROHGꢀ/LQHꢀ*US button and you want to access  
outside CO lines, you can use access codes. For a listing of these codes, see “Access Codes”  
on Page 109.  
Directory Number [DN] Buttons  
The [DN] buttons consist of: [PDNs], [SDNs], and [PhDNs]. They are used to initiate or  
answer a call and are known as your extension or intercom number(s). You can have multiple  
[DN] buttons on your telephone (see Figure 2), including [DNs] belonging to another  
telephone, [SDNs].  
Incoming calls ring your telephone’s [PDNs] from the top down. For example, incoming calls  
to Station 10’s [PDNs] first ring the “10-1” button, then “10-2,” and finally “10-3.” Your  
[PDN] is considered busy only when all of the [PDNs] are being used by your telephone or  
other telephones, and/or when your telephone is on any type of CO Line or [DN] call.  
Strata DK Digital Telephone 5/99  
5
Download from Www.Somanuals.com. All Manuals Search And Download.  
The Grand Tour  
Buttons  
If you have an LCD telephone, you can find out the actual Directory  
Number of a [DN] button by pressing the [DN] you want to display  
DN = 210  
and dialing ꢂꢅꢆꢄ. The number (ꢇꢈꢆ) displays.  
Table 2  
Directory Button Definitions  
Button  
Definitions  
[PDN]  
Primary Directory  
Number  
Press to answer a call to the Primary Directory Number or to initiate a  
phone call. The [PDN] is specifically your Extension Number or Intercom  
Number. Your telephone can have up to four [PDN] buttons with your  
number. You can set Call Forward and Voice Mail ID code for your [PDN].  
[SDN]  
Secondary Directory  
Number  
A [PDN] of another telephone which appears on your telephone is  
considered a [SDN]. You cannot set Call Forward and Voice Mail ID code  
for [SDNs] on your telephone.  
[PhDN]  
Phantom Directory  
Number  
Up to eight Phantom Directory Numbers can be dedicated to a station or  
shared by a group of stations. One example of a Phantom Directory  
Number application is when it is used as a common phone number for an  
entire department. For instance, when the [PhDN] appears on a group of  
telephones, such as the Sales Department, it will ring on all of the  
telephones of the group when it is called. You can only set Call Forward  
and Voice Mail ID code for [PhDNs] that are owned by your telephone.  
You can have a separate message waiting button and mailbox for up to  
four [PhDNs] on your telephone.  
6
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
The Grand Tour  
Buttons  
54  
58  
51  
Phantom Directory Numbers  
[PhDNs]  
51  
MW/50  
50  
50  
11-1  
11-2  
10-1  
10-1  
10-2  
10-3  
Secondary Directory Numbers  
[SDNs] of Station 11  
Calls to Station 11 can be originated  
or answered by Station 10 by  
pressing the 11-1 or 11-2 button.  
10-2  
10-3  
11-1  
11-2  
Station 10's Primary Directory  
Numbers [PDNs]  
Station 10  
Station 11  
Figure 2  
Multiple Directory Numbers Example  
Feature Buttons  
Preprogrammed feature buttons can be assigned to your telephone and vary for individual  
telephones. See Table 17 on page 115 for a list of all the possible feature buttons.  
If a button does not appear on your display or telephone keystrip label, see your System  
Administrator for button assignments.  
If your telephone has not been programmed for a 6SHHGꢀ'LDO button, you can substitute the  
key in any of the procedures that appear in this guide.  
ꢉꢀ  
Strata DK Digital Telephone 5/99  
7
Download from Www.Somanuals.com. All Manuals Search And Download.  
The Grand Tour  
LCD  
LCD  
In its idle state, the 32-character LCD feature on your digital telephone gives you an accurate  
desk clock and calendar combination. When you have an outside call in progress, an elapsed  
time display gives a constant reminder of the call duration. Alphanumeric messaging  
capability is also provided (see “Messages, Memos, and Name Display” on Page 87). All  
display functions occur automatically as call processing proceeds.  
A “+” next to the LCD readout (sample shown at right) on your  
CF-A 201-203+  
telephone indicates there is more data in memory. Press 6FUROO to  
JAN 01 TUE 12: 19  
advance through the information. Press 3DJH to switch from the CF  
display to the User Name display.  
All LCD examples in this user guide are shown with Soft Keys turned OFF. If your telephone  
has Soft Keys turned ON, the displays may be different (e.g., the information on rows 1 and 2  
is reversed), but they still enable you to follow the steps in this guide.  
LCD Buttons  
There are two sets of buttons available with the LCD, Control and Soft Key (see Figure 3).  
The Control buttons consist of the Mode, Page and Scroll functions, while the Soft Keys offer  
access to frequently-used features that appear as abbreviated prompts above the Control  
buttons.  
Soft Key Prompts  
TRNS  
Mode  
CONF  
Page  
PGE  
Scroll  
Soft Key and Control Buttons  
0622  
Figure 3  
LCD Buttons (with sample Soft Keys)  
Both sets of buttons cannot be active at the same time.  
Soft Keys are active when the Soft Keys are turned on and the telephone is active (on a  
call).  
Control buttons are active when the Soft Keys are turned off and/or the telephone is idle.  
(See Chapter 3 – LCD Operation for an explanation of how to use these buttons.)  
8
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
The Grand Tour  
LED Indicators  
LED Indicators  
Each line and feature button has a LED next to it which indicates the status of the line or  
feature associated with the button.  
Line LEDs light red or green and flash at varying rates to indicate call status (see Table 3).  
Table 3  
LED Indicators  
Your Station (Green)  
Other Station (Red)  
Use  
Line or [DN] In-Use  
Interval Rates  
2 seconds on, 1/8 second  
steady  
(access outside line)  
off— 1/8 second ON/OFF  
Incoming Call  
(while ringing)  
1 second on at 10 pulses/  
second—1 second OFF  
one second ON/OFF  
1/2 second ON/OFF  
Hold (outside line)  
4 pulses/second for 1/8  
second ON/OFF  
Note If using 3RROHGꢀ/LQHꢀ*US, the  
hold indication is only at the  
station that places the call on  
hold.  
Hold – Consultation  
(during consultation/transfer to another  
station)  
10 pulses/second  
10 pulses/second  
steady  
Hold – Exclusive (outside line)  
steady  
flashes  
Hold – Recall  
(when held call recalls your idle station)  
1 second at 2 pulses/second,  
1 second at 10 pulses/second  
1 second at 2 pulses/second,  
1 second at 10 pulses/second  
steady  
Hold – Exclusive Recall  
Internal Call  
(while station ringing)  
Your [PDN] flashes 10 pulses/  
second—1 second off  
[SDN] red flashing or  
green ringing  
Busy Station Transfer  
(outside call transferred to your busy  
station from a designated station or AA)  
4 pulses/second, 1/8 second  
ON/OFF  
3/4 second on, 1/8  
second OFF  
After disconnecting first call...  
Alert Signal  
10 pulses/second  
.5 seconds  
2 pulses/second  
4 seconds  
steady  
Conference  
10 pulses/second  
Strata DK Digital Telephone 5/99  
9
Download from Www.Somanuals.com. All Manuals Search And Download.  
The Grand Tour  
On-hook/Off-hook  
On-hook/Off-hook  
Some procedures in this user guide instruct you to perform a step while “on-hook” or “off-  
hook.” These terms refer to the position of the handset. “Off-hook” indicates that the handset  
should be lifted off of the telephone cradle. “On-hook” indicates that the handset should  
remain in the cradle and should not be lifted.  
Volume Controls  
Your telephone has a volume increase and decrease button for controlling speaker and handset  
volume levels.  
You must hold down either button (9RO /9RO ) for at least 1/8 second for any volume  
change to occur. If you continually hold down either button, the volume continually changes  
about every half second until the level limit is reached.You hear ring tone as long as you press  
a Volume button when your telephone is idle.  
The method for changing feature volume varies. Some features can be adjusted using only the  
9RO /9RO (see Table 4) and others require additional buttons (see Table 5 on page 11).  
Table 4  
Using only Vol /Vol ▼  
Phone  
Status  
Feature  
Comments  
Ring Tone Volume/Incoming  
Handsfree Answerback and  
Speaker OCA  
On-hook,  
Idle  
Adjusting the ring tone volume also changes the  
volume level of incoming Handsfree Answerback  
and Speaker OCA calls before they are answered  
by pressing a [DN].  
Handset Receiver  
Off-hook  
After a call is terminated and the handset is on-  
hook, the volume level returns to the “original” level  
for the next call. This “original” level can be adjusted  
to higher/lower in system programming.  
10  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
The Grand Tour  
Volume Controls  
Table 5  
Using Vol /Vol with Other Buttons  
Phone  
Feature  
Status  
Press  
Comments  
Microphone Sensitivity  
On-hook/  
Off-hook  
While pressing,  
hold 0LF and 9ROꢀ  
/9ROꢀ for three  
seconds.  
The Mic LED flashes about six  
times while setting the sensitivity.  
When the microphone is set for  
the lowest or normal sensitivity,  
the Mic LED lights steady when  
the telephone is busy on a  
speakerphone call.  
Handset/Headset Call  
Waiting Tone  
On-hook/  
Off-hook  
The tones are received over the  
handset/headset and speaker.  
While pressing,  
hold 5HGLDO and  
9RO ▲  
On-hook/  
Off-hook  
The tones are received over the  
speaker.  
While pressing,  
hold 5HGLDO and  
9RO ▼  
Muted Tone Burst  
On-hook  
[DN] followed byꢀ  
ꢂꢊꢈꢆꢈ then 9ROꢀ  
/9ROꢀ ▼  
You hear the muted tone for 15  
seconds or until disconnected by  
pressing 6SNU.  
Note Tone sent for Busy  
or DND Override,  
Call Transfer with  
Camp-on, etc.  
Ringing, Handsfree  
Answerback, and Speaker  
OCA.  
On-hook  
ꢂꢊꢈꢆꢇ followed by  
9ROꢀ/9ROꢀ ▼  
Your phone rings for 15 seconds  
or until disconnected by pressing  
6SNU. Enables you to check if  
you can hear ringing at a  
distance from your telephone.  
Speaker  
On-hook,  
idle  
[DN] followed by  
9ROꢀ/9ROꢀ ▼  
After you press a [DN], you hear  
dial tone.  
Adjusts Internal and CO Dial  
Tone, Background Music.  
Strata DK Digital Telephone 5/99  
11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
The Grand Tour  
Volume Controls  
12  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
2
This chapter lists all the digital telephone features in alphabetical order beginning on See Page  
17. These features can be performed on 2000-series digital telephones equipped with or  
without LCDs. Features which require a telephone equipped with a speakerphone are noted.  
Before You Begin  
If you are a new user of the Strata DK digital telephone, you need to find out if your telephone  
has been set up for Automatic Line Selection and Ringing Line Preference. You will also need  
to know if your telephone has tone or voice first signaling when you receive an internal call:  
Tone Signaling rings.  
Voice First Signaling does not ring; instead you hear a long tone, then the caller’s voice.  
Each of these features are enabled in system programming and determine how you will make  
and answer calls on your telephone.  
Automatic Line Selection  
You have Automatic Line Selection, if you hear dial tone and the  
[DN], Line, or Pooled Line Grp LED lights steady green. The LCD  
displays the station number (201) and the seized CO line (sample  
shown at right).  
NO. 201  
USING LINE 11  
Lift the handset or press 6SNU.  
You do not have Automatic Line Selection, if you hear silence.  
Press an available [DN] or /LQH before dialing.  
Strata DK Digital Telephone 5/99  
13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Quick Reference  
Ringing Line Preference  
You have Ringing Line Preference, if you can answer a line ringing your station by lifting the  
handset or pressing 6SNU. You do not have Ringing Line Preference, if you have to press the  
button associated with the ringing call (flashing LED) to answer the call.  
If your telephone does not have Automatic Line Selection, press the flashing [DN] or /LQH  
first, before using the handset or 6SNU.  
Signaling  
If you hear a long tone, followed by a caller’s voice, you have Voice First Signaling.  
Talk in the direction of your telephone  
...or answer the call as you normally would using either the handset or 6SNU.  
If you hear successive ring tones, you have Tone First Signaling.  
Lift the handset or press 6SNU.  
Note You can change to the alternate signaling method when making a call on a call-by-call  
basis by pressing after dialing an internal telephone number.  
Quick Reference  
The following is a quick reference chart for using your telephone’s standard features.  
Making an Internal Call  
1. Lift the handset or  
press 6SNU  
...or if you do not  
have Automatic Line  
Selection, press a  
[DN].  
2. Dial a directory  
NO. 203  
201  
number (201).  
3. When finished with  
the call, hang up or  
press 6SNU.  
14  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Quick Reference  
Making an Outside Call  
1. Lift the handset or  
NO. 203  
press 6SNU  
USING LINE 6  
...or if you do not  
have Automatic Line  
Selection, you must  
also:  
press /LQH  
...or 3RROHGꢀ/LQHꢀ  
*US  
...or [DN], then enter  
a CO line or line  
group access code  
(see “CO Line Access  
Codes” on Page 109).  
2. Dial the telephone  
number.  
The LED flashes green and the digits  
are displayed as you dial.  
NO. 203  
5551374  
The display automatically changes  
from dialed number to elapsed time  
after a programmed period. After you  
hang up, elapsed time is displayed for  
15 seconds and then changes to date/  
time display.  
NO. 203  
00: 13: 23  
3. When finished with  
the call, hang up or  
press 6SNU.  
Making an Outside Call to an ISDN Trunk  
1. Access an outside CO  
line  
2. Dial the number.  
3. Press 6WDUW.  
The dialed digits will not be sent until you press this button or  
until the timer expires. See “ISDN Outgoing Calling” on Page  
47 for more information on ISDN calls.  
Strata DK Digital Telephone 5/99  
15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Quick Reference  
On-Hook Dialing  
1. Press 6SNU(if you  
have Automatic line  
selection).  
2. Access an outside line  
and dial a telephone  
number.  
3. Lift the handset when Note If you have a full speakerphone, you do not have to lift  
the called party  
answers.  
the handset.  
4. When finished with  
the call, hang up or  
press 6SNU.  
Answering Calls  
When you receive an incoming call, the LCD displays either the CO  
NO. 203  
line (10)  
LINE 10 RINGING  
... or the station’s [PDN] (210).  
NO. 203  
210 CALLING  
Lift the handset or  
The green LED changes from incoming call rate to the in-use  
rate. Your LCD displays the answered line.  
press 6SNU  
For information on Caller ID/ANI/DNIS LCD displays for  
incoming calls, see Chapter 3 – LCD Operation.  
...or if you do not  
have Ringing Line  
Preference, press the  
flashing [DN], /LQH,  
or 3RROHG/LQH*US  
and lift the handset.  
16  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Account Code Calls  
Incoming Call Notification  
Muted ringing while you are on a call indicates an incoming call. If another call comes in  
during the first call, release, transfer, or place the call on hold, then answer the second call.  
Press 5HOHDVHꢀDQGꢀ$QV  
...or hold down the hookswitch for about one second.  
Account Code Calls  
Entered before or after a call, Account Codes (i.e., Forced, Voluntary) can be used for a variety  
of reasons including billing, tracking, and line restriction applications. Account Codes are  
recorded by the system and can, along with the details of the calls, be printed on a Station  
Message Detail Recording (SMDR) report.  
Forced Account Codes (Verified/Non-Verified)  
Some applications require you enter an Account Code, called a Forced Account Code, before  
dialing a telephone number.  
If the system is set for Verified Account Codes, station users must enter specific codes when  
entering the Forced Account Code(s) or the call does not execute. Verified Account Codes are  
established in system programming or by designated stations.  
To dial using a Forced Account Code Emergency Override of Forced Account Codes  
You can bypass Forced Account Code requirements with three emergency numbers, including  
911. See your System Administrator for these numbers:  
1) 911  
2)  
_______ 3)  
_______  
Voluntary Account Codes (Verified/Non-Verified)  
Voluntary Account Codes are usually optional. They can be entered after accessing a CO line  
or during a call, to keep track of the call for client billing purposes.  
An exception is a Voluntary Account Code which is required to change the Toll Restriction  
classification of your station. The code gives you access to telephone numbers outside your  
usual dialing area and must be entered prior to dialing the telephone number. As an example, if  
your station is restricted to local area calls, you can make out-of-state calls by using a  
Voluntary Account Code set in system programming.  
If the system is set for Verified Account Codes, station users must enter specific codes when  
entering the Voluntary Account Code(s) or the code is not validated for the SMDR call report.  
Strata DK Digital Telephone 5/99  
17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Alarm Reset  
To dial using a Voluntary Account Code  
1. After accessing a CO Your conversation is not interrupted.  
NO. 204  
line, press $FFRXQWꢀ  
&RGH  
ENTER ACCT CODE  
Note If the Voluntary Account  
Code is not required to dial  
out, the account code can be  
entered during a call.  
...or 6SHHGꢀ'LDO+  
ꢃꢆ  
...or  
ꢃꢆ if your  
telephone does not  
have a speed dial  
button.  
2. Enter the Account  
Code.  
When your station is set for Verified  
Account Codes, you hear a half  
second confirmation tone if the code  
is valid.  
NO. 204  
CODE VERIFIED  
The outside party is not able to hear any tones (e.g.,  
confirmation tones) when the Account Code digits are being  
entered. If your station is programmed not to verify Account  
Codes, you do not hear a confirmation tone.  
If the code is invalid, you hear two  
NO. 204  
short tones.  
CODE NOT VALID  
3. Dial another account  
code by repeating  
Steps 1 and 2.  
The last code entered is recorded.  
4. Dial a telephone  
number.  
Any digits dialed after the code is entered in Step 2 is treated as  
part of a telephone number.  
Alarm Reset  
Your Strata DK system can be connected to a facility alarm system. All telephones produce a  
startling tone whenever this alarm is activated.  
To reset the alarm  
Press $ODUPꢀ5HVHW.  
18  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Alert Signaling  
Alert Signaling  
Alert Signaling enables you to send an alert sound to a predesignated (partner) station by  
pressing a single button. This feature is based on the “buzz” key, where, for example, a  
manager might alert his/her administrative assistant to enter the office.  
You can have as many as four $OHUWꢀ6LJQDO(s) to send or receive an Alert Signal to/from  
other telephones. An Alert Signal is sent even if the alerted telephone is busy (on/off-hook) or  
in the DND or Call Forward mode.  
To send an Alert Signal  
Press $OHUWꢀ6LJQDO. An alert tone sounds at the designated station.  
Attendant Console Calling  
Up to four Attendant Consoles can be installed per system. There can be up to three ways to  
call the Attendant Console, depending upon system programming.  
To call any attendant console  
Press a [DN] + .  
The call rings the Attendant Console’sꢀꢆ button. Dialꢀꢆ calls  
rotate between the consoles if more than one console is installed.  
To call a specific console  
Press a [DN] + the  
The call rings the console’s ,Qꢋ'1 (incoming [DN] button). Your  
System Administrator can provide the Attendant Console(s)  
,Qꢋ'1s.  
console’s [DN].  
To call all consoles for an emergency  
Press a [DN] + the  
emergency access  
code ꢂꢅꢆꢆ.  
The call rings the (PJU button on all attendant consoles.  
Strata DK Digital Telephone 5/99  
19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Automatic Busy Redial (ABR)  
Automatic Busy Redial (ABR)  
After reaching a busy outside number, you can activate ABR so that the Strata DK system  
automatically redials the number at regular intervals. If the system redials an outside number  
that is still busy, ABR resets and tries again. This feature may not be allowed on some (or all)  
lines in your system—depending on the telephone line type connected.  
ABR is not attempted while your station is busy, but continues to  
NO. 202  
time-out. The system inserts a pause (P) on your LCD before redialing  
P555 3700  
the number.  
To activate ABR  
1. When you reach a  
busy number, press  
$XWRꢀ%XV\ꢀ5HGLDO  
The LED flashes red.  
...or &QIꢁ7UQ + ꢂꢅꢅ. You hear confirmation tone.  
2. Hang up  
NO. 202  
ABR SET  
...or press 6SNU.  
3. The system redials,  
up to 15 times, every  
30 or 60 seconds  
(depending on system  
programming).  
4. Your telephone  
receives ring tone,  
when ABR dials the  
number and it is  
available.  
The [DN] or Line and Spkr LEDs flash green.  
5. Lift the handset or  
press 6SNU and wait  
for the party to  
answer.  
If you do not pick up the handset or press 6SNU within 30  
seconds after a connection is made, you hear a muted ring for  
another 30 seconds, then the call disconnects.  
20  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Automatic Callback (ACB)  
To cancel ABR  
Press $XWRꢀ%XV\ꢀ5HGLDO  
...or [DN] + ꢂꢅꢅ.  
Automatic Callback (ACB)  
After reaching a busy/DND station, you can set ACB to have the system call you back when  
the called station becomes available. You can also set ACB to place you in a queue for an  
available CO line, if you reach a line group in which all lines are busy.  
To set ACB  
1. After reaching either  
You hear busy tone, followed by dial  
tone (two secs.), then busy tone.  
NO. 204  
INT 210 ACB SET  
a busy/DND station  
or CO line, press  
$XWRꢀ&DOOEDFN  
When you set ACB at a busy station,  
its number (210) displays.  
...or .  
When you set ACB at a busy line  
group, its access code number (801) is  
displayed.  
NO. 204  
INT 801 ACB SET  
2. Hang up  
You can make other calls while waiting for the called station/  
line to become available.  
...or press 6SNU.  
3. Your telephone rings  
For busy/DND station: the [DN] LED  
NO. 204  
at a fast rate when the flashes green (incoming call). The  
210 ACB  
called station or CO  
line becomes idle.  
station number you called (210)  
displays.  
For busy CO line: the [DN] LED from  
which you attempted to first access  
the line flashes red (incoming call  
rate). The seized line’s number (3)  
displays.  
NO. 204  
LINE 3 ACB  
Strata DK Digital Telephone 5/99  
21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Automatic Hold  
4. Answer within three  
After you answer, you hear a single tone, and the LED flashes  
green (in-use).  
rings to prevent the  
callback from being  
cancelled.  
If you hear a busy tone after answering a callback, the called  
party is already on another call or the line has already been  
seized or has received an incoming call. Your request is not  
cancelled. You will be called again the next time a line  
becomes idle.  
5. If you were  
If the original call was made using LCR, the telephone number  
attempting to make an is automatically dialed.  
outside call and did  
not use LCR, you  
must now redial the  
telephone number.  
To cancel ACB (to busy or DND station)  
Press $XWRꢀ&DOOEDFN or [DN] + ꢂꢅꢌ.  
Automatic Hold  
Automatic Hold enables you to automatically place a call on hold by pressing another outside  
/LQH or a [DN] button—there is no need to press +ROG. You can also switch between calls  
without having to press +ROG. Your telephone must be programmed for this feature, otherwise  
existing calls drop if you do not press +ROG before answering or making another call.  
To use Automatic Hold  
While on a call, press another /LQH or [DN] to receive/originate a new call. The LED of  
the accessed line flashes (in-use). The first call is put on hold and the LED flashes (on-  
hold).  
To switch between calls  
Press /LQH or [DN] of the held call. The LED of the line just accessed flashes (in-use).  
The LED of the Line or [DN] placed on hold flashes (on-hold).  
22  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
BGM Over Telephone Speakers  
BGM Over Telephone Speakers  
BGM over external speakers is controlled by the System Administrator. If BGM is enabled,  
you can turn it ON/OFF for your individual station speaker.  
To enable/cancel BGM on your telephone speaker  
Press 7HOꢀ6HWꢀ0XVLFꢀto toggle BGM ON/OFF.  
...or press a [DN] + ꢂꢅꢍꢈ + 6SNU to turn BGM ON and press a [DN] + ꢂꢅꢍꢆ + 6SNU to  
turn it OFF (ignore busy tone after dialing ꢂꢅꢍꢈ and ꢂꢅꢍꢆ).  
Call Forward  
If your telephone has more than one [DN], you can assign Call Forward destinations for each  
[DN] on your telephone (up to one [PDN] and eight [PhDNs]. Each [DN] can be  
independently set for a different Call Forward feature. Call Forward must be set before the call  
is received and has priority over the Station Hunt feature.  
To set call forward from a [PDN] or [PhDN]:  
You must set the call forward from your telephone.  
Your telephone must be programmed as the owner of the [PDN] or [PhDN].  
Note If you hear a re-order tone when following any of the Call Forward steps, your  
telephone is not the owner of the [PDN]/[PhDN].  
If Call Forward is set, the following calls to your station forward (except in Call Forward-  
External mode):  
Internal calls (Handsfree and OCA calls optionally may or may not)  
Auto Attendant calls  
CO lines calls that ring only your station  
Transferred CO line or station calls  
CO lines that ring more than one station do not forward.  
Strata DK Digital Telephone 5/99  
23  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Call Forward  
Call Forward Modes  
You can set your telephone [PDNs] or [PhDNs] for a variety of Call Forward modes:  
Call Forward—All Calls forwards all calls immediately; your telephone does not ring  
when called.  
Call Forward—Busy forwards calls immediately when your station, [PDN], or [PhDN] is  
busy or in the DND mode.  
On “tone-first” systems, if your [PDN] appears on more than one button on your  
telephone, Call Forward Busy forwards calls only when all [PDN] buttons are in use;  
if there is an idle [PDN], it flashes or rings when called.  
On “voice-first” systems, Call Forward Busy forwards all calls any time your  
telephone is in use.  
Note Call Forward-All Calls, Call Forward-Busy, Call Forward Busy-No Answer, and Call  
Forward-No Answer can be set with the touch of one button. See “Feature Access  
Codes” on Page 63.  
Call Forward—No Answer forwards all calls to your station if you fail to answer within  
a designated time (set by you when you enable the feature). Your station can be  
programmed to bypass Call Forward-No Answer when receiving Voice First (handsfree)  
calls. Callers can activate voice first or OCA by dialing during their voice  
announcement.  
Call Forward—Busy/No Answer forwards all calls to your station immediately  
whenever you are busy, in the DND mode, or after ringing and you do not answer the call  
within a designated time (set by you when you enable the feature). Your station can be  
programmed to bypass Call Forward/No Answer when receiving Voice First (handsfree)  
calls. Callers can activate ringing and Call Forward by dialing during their voice  
announcement.  
On “tone-first” systems, if your [PDN] appears on more than one button on your  
telephone, Call Forward Busy forwards calls only when all [PDN] buttons are in use;  
if there is an idle [PDN], it flashes or rings when called.  
On “voice-first” systems, Call Forward Busy forwards all calls any time your  
telephone is in use and/or any time all of your [PDNs] are in use by other telephones.  
Call Forward—Fixed forwards immediately to a station or voice mail device set in  
system programming all internal, private or DID CO line calls to your station. Your station  
does not ring when called. Your station must be assigned with the &DOOꢀ)RUZDUGꢀWRꢎ  
button in system programming to activate this feature.  
24  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Call Forward  
Call Forward—External forwards new incoming calls directed to your [PDN] to a  
destination outside of the system. [PhDNs] assigned to your telephone do not call forward  
to external destinations. Internal calls and transferred calls to your [PDN] also do not  
forward to external destinations.  
Only incoming calls over CO lines dedicated to immediately ring your [PDN], the private  
CO /LQH button, and/or DID line, call forward externally. Any of the other Call Forward  
modes can be set for your [PDNs] or [PhDNs] simultaneously with Call Forward-  
External.  
Using Call Forward Buttons  
If your telephone has been system programmed for a Call Forward button, you can use one of  
the following Call Forward buttons to set the feature for a [PDN]: &DOOꢀ)UZGꢀ$OOꢀ&DOOV, &DOOꢀ  
)UZGꢀ%XV\, &DOOꢀ)UZGꢀ1Rꢀ$QVZHU, &DOOꢀ)UZGꢀ%XV\ꢁ1$QV, &DOOꢀ)RUZDUGꢀ  
([WHUQDO, and &DOOꢀ)RUZDUGꢀWRꢎꢀ(Call Forward–Fixed feature).  
Using Access Codes  
If your telephone has not been programmed for Call Forward buttons or you are forwarding a  
[PhDN], you must use access codes to set the Call Forward feature.  
LCD Telephones  
The LCD on your telephone provides you with call forwarding information.  
Make CF Call  
When you call a [DN] that is forwarded [203], the [DN] you called is  
shown first.  
NO. 201  
203  
The display changes to the [DN] where your call forwarded (210).  
NO. 201  
210  
Receive CF Call  
When a call is forwarded to your [DN] (210), the calling [DN] (205) is  
displayed on the left and the [DN] called is displayed on the right  
[203].  
NO. 201  
205 CALL 203  
Note The LCD examples shown in the following sections are identical to those on your  
telephone’s LCD. At times, the entries on the display will scroll off the LCD and only  
portions of the entries will remain.  
Strata DK Digital Telephone 5/99  
25  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Call Forward  
Call Forward–All Calls  
1. Press &DOOꢀ)UZGꢀ$OOꢀ The LED flashes red.  
NO. 201  
&DOOV  
CALL FORWARD TO  
...or [PDN]/[PhDN] + You hear confirmation tone after  
ꢂꢊꢆꢈ is dialed.  
ꢂꢊꢆꢈ.  
2. Enter the destination  
[DN].  
NO. 201  
CALL FORWARD TO 203  
3. Press &DOOꢀ)UZGꢀ$OOꢀ The LED lights steady red and calls  
CF-A 201-203  
&DOOV  
forward to the stored directory  
number [203].  
JAN 01 TUE 12: 19  
...or 6SNU (if access  
code used).  
To cancel a Call Forward—All Calls  
Press &DOOꢀ)UZGꢀ$OOꢀ&DOOV + 6SNU  
...or [PDN] + ꢂꢊꢆꢈ + 6SNU.  
Call Forward–Busy  
1. Press &DOOꢀ)UZGꢀ  
The LED flashes red.  
NO. 201  
%XV\  
CALL FORWARD TO  
You hear confirmation tone after  
...or [PDN]/[PhDN] + ꢂꢊꢆꢇ is dialed.  
ꢂꢊꢆꢇ.  
2. Enter the destination  
[DN].  
NO. 201  
CALL FORWARD TO 203  
3. Press &DOOꢀ)UZGꢀ  
The LED lights steady red and calls  
forward to the stored directory  
number [203].  
CF-B 201-203  
JAN 01 TUE 12: 19  
%XV\  
...or 6SNU (if access  
code used).  
26  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Call Forward  
To cancel a Call Forward—Busy  
Press &DOOꢀ)UZGꢀ%XV\ + 6SNU  
...or [PDN] + ꢂꢊꢆꢇ + 6SNU.  
Call Forward–No Answer  
1. Press &DOOꢀ)UZGꢀ1Rꢀ The LED flashes red.  
NO. 201  
$QVZHU  
CALL FORWARD TO  
You hear confirmation tone after  
...or [PDN]/[PhDN] + ꢂꢊꢆꢌ is dialed.  
ꢂꢊꢆꢌ.  
2. Enter the destination  
[DN].  
NO. 201  
ALL FORWARD TO 203  
3. Press 6SHHGꢀ'LDO.  
The pre-set time delay for calls  
forwarding is 12 seconds.  
NO. 201  
ALL FORWARD TO 203*  
Note Skip this step, if  
you pressed &DOOꢀ  
)UZGꢀ1Rꢀ  
$QVZHU in  
Step 1.  
4. Enter the time delay  
The LCD displays the amount of time  
entered (16).  
NO. 201  
L FORWARD TO 203*16  
(ꢆꢍaꢊꢆ) seconds.  
Note Skip this step if  
you do not want  
to change the  
time.  
5. Press &DOOꢀ)UZGꢀ1Rꢀ The LED lights steady red and calls  
CF-NA 201-203  
$QVZHU  
forward to the stored directory  
number [203].  
JAN 01 TUE 12: 19  
...or 5HGLDO, then  
6SNU (if access code  
was used in Step 1).  
To cancel a Call Forward—No Answer  
Press &DOOꢀ)UZGꢀ1Rꢀ$QVZHU + 6SNU  
...or [PDN] + ꢂꢊꢆꢌ + 6SNU.  
Strata DK Digital Telephone 5/99  
27  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Call Forward  
Call Forward–Busy/No Answer  
1. Press &DOOꢀ)UZGꢀ  
The LED flashes red.  
NO. 201  
%XV\ꢁ1$QV  
CALL FORWARD TO  
You hear confirmation tone after  
...or [PDN]/[PhDN] + ꢂꢊꢆꢅ is dialed.  
ꢂꢊꢆꢅ.  
2. Enter the destination  
[DN].  
NO. 201  
ALL FORWARD TO 203  
3. Press 6SHHGꢀ'LDO.  
The pre-set time delay for calls to ring  
before forwarding is 12 seconds.  
NO. 201  
ALL FORWARD TO 203*  
Note Skip this step, if  
you pressed &DOOꢀ  
)UZGꢀ%XV\ꢁ  
1$QV in Step 1.  
4. Enter the time delay  
The LCD displays the amount of time  
entered (16).  
NO. 201  
L FORWARD TO 203*16  
(ꢆꢍaꢊꢆ) seconds.  
Note Skip this step, if  
you do not want  
to change the  
time.  
5. Press &DOOꢀ)UZGꢀ1Rꢀ The LED lights steady red and calls  
CF-BN 201-203  
$QVZHU  
forward to the stored directory  
number [203].  
JAN 01 TUE 12: 19  
...or 5HGLDO, then  
6SNU (if access code  
used in Step 1).  
To cancel a Call Forward—Busy/No Answer  
Press &DOOꢀ)UZGꢀ%XV\ꢁ1$QV + 6SNU  
...or [PDN] + ꢂꢊꢆꢅ + 6SNU.  
28  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Call Forward  
Call Forward–Fixed  
Press &DOOꢀ)UZGꢀWRꢎ. The LED lights steady red and all calls forward to a station [PDN]  
or voice mail device set in system programming.  
...or press &DOOꢀ)UZGꢀWRꢎ a second time to cancel the feature.  
Call Forward—External  
1. Store the destination  
This feature enables you to forward new incoming calls  
directed to your [PDN] to a destination outside of the system.  
[PhDNs] assigned to your telephone do not Call Forward to an  
number at Station  
Speed Dial location  
Code 49 (RCTUA, B, external destination. Internal calls and transferred calls to your  
C/D processors) or  
location 139  
(RCTUE/F  
[PDN] do not forward to external destinations.  
Only incoming calls over CO lines dedicated to immediately  
ring on your [PDN], private CO /LQH button, and/or Direct In  
Dial line calls forward. Any of the other Call Forward modes  
can be set for your [PDNs] or [PhDNs] simultaneously with  
Call Forward-External.  
processors).  
Only perform Step 1  
the first time Call  
Forward-External is  
set or when you  
Use the Speed Dial storage procedures detailed on See Page  
60. When forwarding to an outside destination include the CO  
Line (or CO Line group) access code before the telephone  
number.  
change the  
destination. It is not  
necessary to store the  
destination each time;  
it remains in system  
memory.  
Example: 8015833700  
801 = CO Line access code  
5833700 = Telephone number  
See Table 12 on page 109 for CO Line/Line Group access  
codes. The LCR access code “9” cannot be used.  
2. To set CF-External,  
press &DOOꢀ)UZGꢀ  
([WHUQDO  
Incoming calls forward to the destination stored at Station  
Speed Dial Location 49.  
...or the [PDN] +  
ꢂꢊꢄꢆ.  
To cancel a Call Forward—External  
Press &DOOꢀ)UZGꢀ([WHUQDO  
...or [PDN] + ꢂꢊꢄꢆ + 6SNU.  
Strata DK Digital Telephone 5/99  
29  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Call Forward  
Remote Destination Change  
If Call Forward-External mode is set at your station, you can change the forwarding  
destination from a telephone outside of the system.  
To change the destination number  
1. Call into the DK  
You hear ringback tone signal, then internal dial tone for 10  
system over a CO line seconds.  
programmed for the  
Try again if you hear busy tone.  
DISA feature.  
Note See the System Administrator for DISA telephone  
numbers.  
2. After you receive dial You hear a confirmation tone.  
tone, press ꢂꢊꢄꢆ then  
dial your [PDN].  
If a number is not dialed, the system automatically makes the  
DISA CO line ring as a normal incoming call. Then, if the call  
is not answered within 15 seconds after the ringing starts, it  
disconnects.  
3. Enter the Remote Call You hear a confirmation tone. See the System Administrator  
Forward-External  
security code.  
for the security code which is assigned to your telephone in  
system programming.  
4. Enter the new  
destination number.  
You can enter an  
internal number,  
Voice Mail number  
or, a CO line access  
code plus an external  
telephone number.  
With some systems,  
you can dial a line  
group code instead of  
a CO line number  
access code. (See  
Appendix A—Table 1  
for access code  
information.)  
5. Press .  
You hear a confirmation tone.  
30  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Call Park Orbits  
Call Park Orbits  
The Call Park feature enables you to hold a call temporarily in an orbit (the area where the call  
is held). Anyone can retrieve the call from the orbit using the same or a different station. There  
are 20 General Park Orbits for the system and 1 Personal Park Orbit for each station.  
Once you have parked a call in an orbit, you can:  
Hang up and retrieve the parked call at a later time  
Originate another call  
Access a voice paging device to announce the parked call for pickup from another station  
If you park a call and it is not retrieved the following occurs:  
If your station is idle when the system Call Park recall timer expires, the parked call  
automatically recalls to your station.  
If your station is busy, the parked call camps-on.  
If you have an LCD telephone, you can let the system automatically select an available orbit  
number which displays on your LCD. To monitor the calls parked at your station, see “Call  
Park Orbit List Display” in Chapter 3 – LCD Operation.  
To park a call  
1. While on a call, press The LED flashes green (consultation-  
ENTER ORBIT NO  
RTRN  
3DUNꢀLQꢀ2UELW  
hold).  
...or &QIꢁ7UQ +  
ꢂꢌꢌꢇ.  
2. Enter a General Orbit The call is parked and the CO line  
Number (ꢏꢆꢆ~ꢏꢈꢏ)  
or a valid [PDN]  
flashes (Hold), or the [DN] LED turns  
OFF.  
...or if you have an  
The system parks the call on the lowest vacant Orbit Number.  
LCD, press ꢏꢏꢏ.  
3. Hang up.  
The caller’s extension or Line number  
and the orbit number are shown.  
6793 PK ORBIT 900  
If the parked call is not retrieved  
LN 2 ORBIT 900  
within a specified time, the call rings  
back to your phone.  
Strata DK Digital Telephone 5/99  
31  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Call Park and Page  
When a parked call recalls your  
phone, the LCD shows the line or  
[DN] that is recalling and the orbit  
number.  
L
2 PK ORBIT 900  
To retrieve a parked call  
1. Press 3DUNꢀLQꢀ2UELW  
...or [DN] + ꢂꢌꢌꢇ.  
[DN] can be [PDN], [SDN] or [PhDN].  
2. Enter the Orbit  
Number where the  
call is parked.  
The [DN] LED flashes at the in-use rate when the call is  
retrieved.  
Call Park and Page  
You can use the Park feature in conjunction with the Page feature. This operation can be  
programmed on a 6SHHGꢀ'LDO button for one-touch activation (See “Feature Access Codes”  
on Page 63.)  
To park and page a call  
1. While on a call, press The LED flashes green (consultation-  
HOLD LINE 2  
3DUNꢀDQGꢀ3DJH  
hold).  
ENTER ORBIT NO.  
...or &QIꢁ7UQ +  
ꢂꢌꢌꢈ.  
2. Enter a General Orbit The call is parked and the CO line  
Number (ꢏꢆꢆ~ꢏꢈꢏ)  
or a valid [PDN]  
flashes (Hold), or the [DN] LED turns  
OFF.  
...or if you have an  
The system parks the call on the lowest vacant Orbit Number.  
LCD, press ꢏꢏꢏ.  
32  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Call Pickup  
3. Enter a [DN] or a  
Page Group or Zone  
access code (see  
After you enter an Orbit Number, a short burst of dial tone  
prompts you to enter the Page access code.  
The LCD shows the ꢏꢏꢏ Auto Park  
HOLD LINE 2  
Tables 13 and 14 on  
Pages 110 and 111,  
respectively).  
entry.  
999  
The LCD shows the Line being held  
and its orbit number. Example: Line 2  
is held on orbit 900.  
HOLD LINE 2  
L 2 ORBIT 900  
4. Make your  
announcement  
(include the Orbit  
Number).  
5. Hang up to free the  
paging device.  
If the parked call is not retrieved  
within a specified time, the call rings  
back to your phone.  
PARK ORBIT 900  
HOLD  
When a parked call recalls your  
phone, the LCD shows the line or  
[DN] that is recalling and the orbit  
number.  
L
2 PK ORBIT 900  
Call Pickup  
You can pick up a call that is ringing another station’s [PDN] or [PhDN], a call placed on hold  
at another station and other types of calls.  
When you pick up an internal call, the calling station [200] displays on  
NO. 204  
the left and the called station [201] displays on the right.  
200 CALL 201  
If your call is picked up by another station, the LCD shows that your  
NO. 204  
call to station [200] was picked up by station [201].  
200 PICKUP 201  
[DN] Pickup  
Picks up ringing or held Directory Numbers.  
Press [DN] + ꢂꢃꢂꢇ + [PDN] or [PhDN] that you want to pick up.  
Strata DK Digital Telephone 5/99  
33  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Call Pickup  
Directed Call Pickup  
This feature enables you to pick up calls ringing in, or calls held at other stations.  
To use directed call pickup  
1. Press 'LUHFWHGꢀ  
The directed [PDN] is the Primary Directory Number of the  
station that has the ringing or held call that is to be picked up.  
3LFNXS  
...or [DN] + ꢂꢃ.  
2. Dial directed [PDN].  
If more than one call is on hold, the call on the telephone’s  
lowest button number is picked up. Ringing calls are picked up  
over held calls as a priority.  
To pick up a ringing CO line in a tenant system  
Press 'LUHFWHGꢀ  
You are connected to a incoming CO line call for a Tenant  
Group (1~4).  
3LFNXSꢀꢈaꢅ  
Notes  
...or [DN] + ꢂꢃꢏ.  
In non-tenant systems, 'LUHFWHGꢀ3LFNXSꢈꢀpicks up any  
ringing CO line.  
This feature does not pickup held lines or transferred CO  
lines that are ringing; use Directed Call Pickup.  
Group Pickup  
Stations can be assigned in system programming to Pickup Groups. As many as 20 groups can  
be created to enable you to easily pick up incoming (new or transferred) or internal calls that  
are ringing stations that are in your group or in other groups. This feature does not pickup held  
calls. You may belong to more than one group. See your System Administrator for group  
assignments.  
Calls Ringing Within Your Group  
Press *URXSꢀ3LFNXSꢀor a [DN] + ꢂꢃꢂꢌꢅ. You are connected to the call.  
Calls Ringing to Other Groups  
1. Press [DN].  
You hear dial tone.  
34  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Call Transfer with Camp-on  
2. Enter ꢂꢃ, then the  
You are connected to the call. If the called station belongs to  
more than one group, any of the Group Pickup codes  
access code  
(ꢂꢌꢇꢆ~ꢂꢌꢌꢏ) of the associated with those groups pickup the call.  
group to which the  
station belongs.  
Page/Internal Call Pickup  
This feature picks up Internal (station to station), Group Page, and All Call Page calls. If these  
types of calls occur at the same time, the pickup priority is station-to-station and then Page  
calls in the order of occurrence. In some systems this feature can be applied to pickup All Call  
Page exclusively.  
To pickup a page or internal call  
1. Press [DN].  
2. Enter ꢂꢃꢂꢌꢆ.  
You hear dial tone.  
You are connected to the caller who originated the internal or  
page call. The page circuit is released.  
Call Transfer with Camp-on  
You can transfer calls to idle or busy [DNs], Hunt Group Numbers, ACD Group [DNs], etc.  
You cannot transfer (or camp-on) to a station’s [PDN] or [PhDn] if the station is in the DND  
mode, unless the station’s [PDN] or [PhDN] appears on other stations.  
To transfer a call  
1. While on a call, press The Line or [DN] LED flashes green (conference rate). You  
&QIꢁ7UQ.  
hear internal dial tone.  
2. Dial the [DN] where  
the call will be  
The CO line rings the called station. If you hear a single tone,  
you can then announce the call over the called telephone’s  
speaker. (If you hear ringing tone, the call was made with Tone  
Signaling.)  
transferred.  
3. If the station is idle,  
announce the call and  
hang up  
Strata DK Digital Telephone 5/99  
35  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Call Waiting  
...or if the station is  
busy or does not  
answer, hang up  
The Line LED flashes green (on-hold). If you transferred the  
call from a [DN], the [DN]’s LED turns off. The CO line or  
[DN] camps on to the called station and the called station  
receives a warning tone. The camped-on call rings when you  
hang up.  
...or to reconnect to  
the transferred line  
before it is answered,  
press the flashing  
The Line LED is a steady red when  
the called station answers the  
transferred call.  
NO. 204  
CAMP-ON 4  
/LQH or [DN] + ꢂꢅꢇ.  
If the call is not answered after a  
HOLD LINE 2  
specified Recall time set in system  
LN 2 RECALL 203  
programming, camp-on is cancelled  
and the transferred call rings back  
(when your station or [DN] is idle or  
sends two tone bursts if your  
telephone is busy).  
The LCD shows the CO line number  
and the station number [203] where it  
was originally transferred.  
Call Waiting  
You can answer a call that is transferred to your station, even when your station is busy. When  
another call is camped onto your station, you hear two camp-on tone beeps and the [DN] or  
Line LED flashes red (on-hold).  
If a call is sent to your station when busy, and your station does not have a [DN] or /LQH  
button available to receive the call, two camp-on tone beeps are sent to your telephone. You  
must disconnect or transfer the existing call to answer the waiting call.  
To answer a waiting call by placing the current call on-hold  
Press +ROG  
The existing call is placed on-hold. The camped-on line rings  
your station (the Line LED flashes green - incoming call).  
36  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Conference Calls  
...or if your telephone You are connected to the transferred call. The [DN] or Line  
LED flashes green (in-use).  
has the Auto Hold  
feature, just press the  
flashing [DN] or  
/LQH.  
Note See your System Administrator to find out if you have  
Auto Hold.  
To answer a waiting call by disconnecting or transferring the current call  
Hang up or transfer  
the existing call; the  
camped-on call rings  
your station  
The existing call disconnects or transfers. The camped-on line  
rings your telephone and the Line LED flashes green  
(incoming call).  
...or press the flashing This disconnects the current call and connects you to the  
transferred call. The [DN] or Line LED flashes green (in-use).  
[DN] or /LQH.  
Conference Calls  
This feature enables you to add other parties to an existing call. (If you have an LCD  
telephone, you can use Soft Keys to make a conference call.) The following conferencing  
configurations are possible:  
up to two stations and two CO lines  
up to three stations and one CO line  
up to four stations  
To make a conference call  
1. While on a call, press You hear dial tone and the [DN] or Line LED flashes green  
&QIꢁ7UQ.  
(conference-rate).  
2. Dial a [DN] or access  
a CO line and dial the  
telephone number.  
3. When the called party All parties are conferenced. If the second call was placed on a  
answers, press  
&QIꢁ7UQ.  
[DN] or CO line that appears on your telephone, the LED also  
flashes green at the in-use rate.  
Strata DK Digital Telephone 5/99  
37  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Date/Time/Day Adjustment  
4. Repeat the procedure  
to add other CO lines  
or [DNs],  
remembering not to  
try and exceed the  
allowed number.  
Notes  
If you receive a busy tone or no answer, press &QIꢁ7UQ to return to the original  
connection.  
The new station is not conferenced unless its user lifts the handset or presses a [DN] to  
answer.  
Date/Time/Day Adjustment  
This feature is performed from a designated station. See the System Administrators Guide for  
instructions.  
Direct Inward System Access (DISA)  
Outside callers with telephones that send Dual-tone Multi-frequency (DTMF) tones can call in  
on CO lines programmed for DISA and dial a [DN] or outgoing CO line without going  
through an attendant or operator. See the System Administrator for this number.  
DISA Calls - Internal  
1. From outside the  
You hear a ringback tone signal, then an internal dial tone for  
system, dial the DISA 10 seconds.  
CO line telephone  
If you do not dial within 10 seconds, the system automatically  
number.  
causes the DISA CO line to ring a telephone or group of  
telephones designated in system programming. Then, if the call  
is not answered within 15 seconds after the ringing starts, it  
disconnects.  
38  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Direct Inward System Access (DISA)  
2. When you hear dial  
tone, dial a [DN].  
You hear ring tone. When the station answers, you are  
connected.  
If the call is not answered after 6 rings or 24 seconds,  
(whichever comes first) you hear busy tone.  
3. If you receive busy  
tone or want to dial  
To call another station after completing a DISA station call, the  
internal party must transfer you. Station and System Page  
another number while cannot be accessed on DISA calls.  
the station is still  
ringing, press .  
Repeat Step 2.  
DISA Calls - External  
1. From outside the  
You hear a ringback tone signal, then an internal dial tone for  
system, call the DISA 10 seconds.  
CO line telephone  
If you do not dial within 10 seconds, the system automatically  
number.  
rings the DISA CO line as a normal incoming call. Then, if the  
call is not answered within 15 seconds after the ringing starts, it  
disconnects.  
2. When you hear dial  
You hear dial tone. If you do not hear dial tone, you must also  
tone, dial a CO line or dial a DISA security code.  
CO line access code  
...or dial a CO line or You hear dial tone.  
CO line access code  
Note See the System Administrator for the DISA security  
and then a DISA  
security code. See  
Table 12 on page 109  
access codes.  
code number. If the correct code is not entered, the call  
disconnects.  
3. When you hear dial  
If set in system programming, both parties hear a warning tone  
tone, dial a telephone approximately 4, 10, or 20 minutes after the call was made.  
number.  
Press to reset the timer each time the tone sounds (for an  
additional 4, 10, or 20 minutes). If you do not press , the call  
disconnects approximately one minute after the tone.  
Strata DK Digital Telephone 5/99  
39  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Direct Station Selection (DSS) Buttons (Hotline)  
Direct Station Selection (DSS) Buttons (Hotline)  
This optional feature enables you to use a '66 button to connect directly to another station’s  
[PDN]. The DSS LED shows the status (idle/busy) of the station and/or the station’s [PDN].  
For example, a station’s DSS button LED shows busy (light steady red) when the station is:  
busy on a call on any button or is in the DND mode.  
idle but all appearances of the station’s [PDN] are in use by other stations.  
To connect directly to another station’s [PDN]  
1. When connected to a  
CO line or another  
The original party is put on-hold. You can call a station even if  
the DSS LED shows busy (steady red).  
station, press '66.  
2. Announce the call  
...or transfer the call  
by hanging up or  
pressing 5HOHDVHꢀ  
DQGꢀ$QV.  
Note You can transfer the call to an idle or busy station.  
Do Not Disturb (DND)  
If your station is in the DND mode, internal, external and transferred calls do not ring your  
station and OCA calls are denied. You can continue to make calls while in the DND mode.  
If your [PDN] or [PhDN] appears on other stations, calls to your [PDN] or [PhDN] flash on  
your station and flash or ring the other stations. This enables your calls to be answered at the  
other stations (or yours), even while your station is in the DND mode.  
Your “alert partner” telephone can override DND and signal your telephone by pressing $OHUWꢀ  
6LJQDO. Telephones with DND Override can also call and mute ring your telephone.  
To activate/deactivate DND  
Press 'Rꢀ1RWꢀ'LVWXUE. The LED lights steady red and DND mode is activated.  
...or press it again to toggle the feature off.  
Notes  
Calls forward from your station immediately while in the DND mode, if it is set for Call  
Forward-Busy or Call Forward-Busy/No Answer.  
40  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Door Lock(s)  
If you press 'Rꢀ1RWꢀ'LVWXUE while a call is ringing, the ringing stops. The LED  
continues to flash.  
Door Lock(s)  
Your telephone may have up to five 8QORFNꢀ'RRU button(s), which enables you to unlock a  
door.  
Door Lock Button  
Unlock Door 0  
Unlock Door 1  
Unlock Door 2  
Unlock Door 3  
Unlock Door 4  
Location  
To unlock a door  
Press 8QORFNꢀ'RRU. The door unlocks for three or six seconds (set in system  
programming). The Unlock Door LED is lit while the door is unlocked.  
Strata DK Digital Telephone 5/99  
41  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Door Phone(s)  
Door Phone(s)  
Door phones can be used to call digital/electronic telephones selected in system programming.  
When a door phone calls, you hear a distinctive ringing tone, one or five times (set in system  
programming). You can also call a door phone and monitor the surrounding area.  
The number of possible door phones vary by Strata DK system, with up to 12 as the maximum  
for larger systems.  
LCD telephones display the door phone ID when calls are made to/  
NO. 204  
from door phones (e.g., door phone 1A). The ID enables you to know  
DOOR PHONE 1A  
the door phone [DN]. For example, door phone 1A corresponds to  
Door Phone [DN] ꢂꢈꢃꢈ, 1B to ꢂꢈꢃꢇ, etc. Door phone IDs and the corresponding [DNs] are  
shown in Table 6.  
Table 6  
Door Phone Lock IDs/Locations  
Door Phone  
Door  
Door  
Door  
Location  
Location  
#151  
#152  
#153  
#154  
#155  
#156  
1A  
1B  
1C  
2A  
2B  
2C  
#157  
#158  
#159  
#161  
#162  
#163  
3A  
3B  
3C  
4A  
4B  
4C  
To answer a door phone call  
1. Lift the handset.  
If you lift the handset while the door phone is still ringing, the  
[DN] LED flashes green (in-use) and you are connected to the  
door phone.  
2. If not connected yet,  
dial the door phone  
[DN].  
If you have an LCD telephone, see Table 6 for the [DN].  
42  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Door Phone(s)  
...or to pick up door  
phone calls ringing  
someone else’s  
phone, press [DN] +  
ꢂꢃꢂꢌꢆ.  
Note ꢂꢃꢂꢌꢆ access is a system option that may not be turned  
on for your system.  
To call/monitor a door phone  
1. With the handset off- You hear dial tone and the LED flashes green (in-use).  
hook, press a [DN].  
2. Dial the [DN] for the  
desired door location.  
If you have an LCD telephone, see Table 6 for the [DN].  
A two-way talk-path exists between your telephone and the  
called door phone. You can audibly monitor the area around the  
door phone.  
Note Door phone [DNs] can be stored on 6' buttons. See  
“Feature Access Codes” on Page 62.  
To call from a door phone  
1. Press the door phone  
button and then  
release it.  
You hear a distinctive ringing tone—one or five times (set in  
system programming).  
2. When answered,  
speak at a normal  
voice level in the  
direction of the door  
phone.  
Strata DK Digital Telephone 5/99  
43  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
DTMF Tone Dialing with * and #  
DTMF Tone Dialing with * and #  
You may have to send and DTMF tones to some devices or services, such as a voice mail  
device or computer output service. DTMF tones are automatically enabled on stations with  
6SHHGꢀ'LDO. If you do not have 6SHHGꢀ'LDO, you must first dial , to enable these tones.  
This feature disables the Speed Dial feature during the call. Speed Dial is restored when you  
complete the call or place it on hold.  
To output and DTMF tones on a telephone without a 6SHHGꢀ'LDObutton  
While on an outside call, press , then . You can now output and , DTMF tones, and  
digits ~for the duration of the call. This procedure must be repeated on each call where  
you require such output.  
44  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Emergency Ringdown/Hotline Service  
Emergency Ringdown/Hotline Service  
The Emergency Ringdown or Hotline Service feature enables standard telephones to  
automatically ring a designated extension by going off-hook. Digital telephones cannot  
perform this feature, but they can receive Emergency Ringdown or Hotline Service from  
standard telephones.  
Emergency Ringdown is used in healthcare facilities, where it is used  
205 CALLING  
to assist callers who may not be able to complete a call by dialing. An  
RINGDOWN  
example of an incoming Emergency Ringdown call is shown on the  
right. The calling [DN] and “Ringdown” displays whether soft keys are ON or OFF.  
This same feature is also known as Hotline Service and is often used for telephones in hotel/  
motel lobbies.  
Group Listening  
This feature enables you to set your telephone so that you and people near your telephone can  
hear the called party over the speaker, but the called party can not hear you. You can alternate  
between parties as long as the handset is off-hook.  
To activate group listening  
While off-hook on a call, hold down 6SNU. The Spkr LED lights red.  
To deactivate group listening  
Release 6SNU. The Spkr LED turns OFF. You can talk to the party through the handset.  
Handsfree Answerback  
You can talk back to internal or incoming Tie Line calls without lifting the handset.  
To receive a handsfree internal call  
1. You hear a single long The LED flashes green (incoming call). The Mic LED lights  
tone, followed by the steady red, indicating your microphone is active. The Spkr  
caller’s voice.  
LED flashes red.  
Strata DK Digital Telephone 5/99  
45  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Handsfree Monitoring  
2. Do not lift the  
If you have a speakerphone, you will have better performance  
handset; speak toward if you press the called [DN] button first.  
the telephone in a  
normal voice level.  
Notes  
A [DN] must be pressed (or the handset must be taken off-hook) to actually answer the  
call. This is necessary before transferring or placing an internal call on hold.  
You can press 9RO or 9RO to control the volume of the Handsfree Answerback  
caller’s voice and ring tone. See Chapter 1—The Grand Tour for more information on  
volume control.  
Handsfree Monitoring  
Calls placed on hold by an outside party may be monitored handsfree. This feature frees you  
from having to hold the handset to your ear until the outside party returns to the call, enabling  
you to take care of other tasks in the meantime.  
To use handsfree monitoring  
1. While on an off-hook The Spkr LED lights red.  
call, press and hold  
6SNU.  
2. Place the handset on- The Spkr LED stays on and you can hear the distant party  
hook.  
through your telephone speaker.  
3. Release 6SNU.  
For privacy, press 0LF to turn your telephone’s microphone  
off. (Otherwise, your conversations may be picked up.)  
4. Lift the handset when Note Each station’s 0LF can be set in system programming  
the party returns.  
to switch ON/OFF with one touch, to switch OFF only  
while pressed and held, or to be either ON/OFF at the  
start of handsfree dialing. See your System  
Administrator if you want the setting changed.  
46  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
ISDN Outgoing Calling  
ISDN Outgoing Calling  
This feature enables you to make outgoing call using an Integrated Services Digital Network  
(ISDN) trunk, provided that you are connected to a Strata DK424, DK40i, or DK40 system  
with Release 4.0, or higher, and that you subscribe to ISDN lines. ISDN trunks offer faster call  
connection setup, and they also provide more connection circuits.  
Making an ISDN outgoing call will either be handled automatically with a timer or by you  
initiating the ISDN “Start” sequence. The method depends on your system’s programming.  
See your System Administrator to determine the method.  
To make an outgoing call to an ISDN trunk  
1. Access an outside CO  
line  
2. Dial the number.  
3. Press 6WDUW.  
The dialed digits will not be sent until you press this button or  
until the timer expires.  
Subaddress  
Subaddress digits may be required for dialing another department, or to send a call to  
equipment, such as a printer. If you need to enter subaddress digits, follow these instructions:  
To make an outgoing call with a subaddress to an ISDN trunk  
1. Access an outside CO  
line  
2. Dial the number.  
3. Press 6XE.  
The 6XE button informs the system that the following digits  
are the subaddress.  
4. Enter the subaddress.  
5. Press 6WDUW.  
The dialed digits will not be sent until you press this button or  
until the timer expires.  
Strata DK Digital Telephone 5/99  
47  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Message Waiting  
Message Waiting  
If you call a busy station [DN] or its user does not answer, you can leave a message waiting  
indication at the station. The Msg LED at the called station flashes and the user can call you  
back by pressing the 0VJ button with the flashing LED. (Voice mail devices, as well as  
people, can leave message waiting indications.)  
All telephones have a standard (fixed) 0VJ button/LED for receiving/retrieving messages left  
by callers that called the station’s [PDN]. Telephones that own [PhDNs] can also have up to  
four additional (flexible) message waiting [PhDN/MW] buttons/LEDs for receiving/retrieving  
messages left by callers that called the respective [PhDNs]. To use the [PhDN] message  
waiting feature, your telephone needs to have [PhDN/MWs].  
Up to four message waiting indications and LCD messages can be left at each [DN] or [PhDN]  
at one time. The fourth message and one of the LEDs is reserved for the Message Center.  
Message Waiting Light on [PDN]  
To answer a Msg light  
1. Press 0VJ, then lift  
Your phone rings the station or voice mail device that set the  
indication. The LED continues to flash red.  
the handset.  
If you reach a station  
that is busy or does  
not answer, go on-  
hook and press 0VJ  
again. The system  
rotates to the next  
message sender.  
The LCD can show  
up to three stations  
that have left  
messages for the  
[PDN] and three for  
each of your  
In the example (shown at right), the  
display indicates that station DN [203]  
received a message signal from DN  
[201]. The “+” indicates additional messages.  
NO. 204  
CALL 203-201+  
[PhDNs].  
2. Press 6FUROO to  
display them.  
48  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Message Waiting  
3. After receiving the  
If the Msg LED continues to flash, you have more messages—  
message(s), place the repeat the Steps to retrieve them. Voice mail devices may  
handset on hook. cancel the indication after a short delay.  
To cancel the Msg light  
Press 0VJ and lift the Your Msg LED turns OFF when the called party answers.  
handset.  
Note The called party must answer—by either going off-  
hook or by pressing 6SNU—for the indication to be  
cancelled automatically.  
...or [DN] + ꢂꢅꢆꢏꢀto  
cancel the light. This  
must be done for each  
message recorded.  
Your Msg LED turns OFF without calling the telephone or VM  
device.  
Message Waiting Light on [PhDN/MW]  
To respond to [PhDN/MW]  
1. Press the flashing red Your phone rings the station or voice mail device that left the  
[PhDN/MW] LED.  
message. If the called party or VM device answers, the  
message waiting indication is cancelled automatically. If there  
is no answer, hang up and try at a later time. The red  
[PhDN/MW] LED on your phone continues to flash.  
2. After receiving the  
If you have more messages, the red [PhDN/MW] LED  
message, press 6SNU continues to flash. To answer the next message, repeat this  
procedure.  
...or place the handset  
on-hook.  
To cancel [PhDN/MW]  
1. Press [PhDN].  
You hear a steady dial tone.  
The dial tone stops.  
2. Enter ꢂꢅꢆꢏ.  
3. Press 6SNU.  
The [PhDN/MW] LED turns OFF, indicating that the message  
has been canceled.  
Strata DK Digital Telephone 5/99  
49  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Microphone Cut-Off  
Message Waiting Light on Another Telephone  
To set a message waiting light on another telephone  
1. Press [DN] and dial  
an internal number.  
You hear ringback or busy tone.  
2. Press 0VJ or .  
The Msg or PhDN/MW] LED flashes  
red at the called telephone. The Msg  
LED lights steady red at your  
telephone. The LCD displays the  
station [203] where you set a message  
waiting light.  
NO. 201  
INT 203 MW SET  
3. Press 6SNU.  
The Msg LED on your telephone turns  
OFF. The Msg or [PhDN/MW] LED  
on the called telephone flashes until  
the called party presses the flashing  
0VJ or [PhDN/MW].  
SENT 203  
JAN 01 SUN 12: 19  
To cancel a message light set on another station  
Press [DN] and dial ꢂꢊꢅ plus the [PDN] or [PhDN] that has the message light set.  
Microphone Cut-Off  
This feature prevents callers from monitoring the sounds near your telephone when your  
telephone receives a Handsfree Call or cuts-off the telephone microphone while on a  
speakerphone call. When the feature is ON, the Microphn Cut-off LED lights steady red and  
the Mic and Spkr LEDs do not light when your telephone is called. When the feature is OFF,  
the Microphn Cut-off LED is not lit and your microphone works. The 0LFURSKQꢀ&XWꢋRII  
functions on Handsfree Answerback and speaker OCA calls for privacy.  
To turn the microphone ON/OFF  
Press 0LFURSKQꢀ&XWꢋRII to toggle between ON/OFF.  
50  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Off-hook Call Announce (OCA)  
Off-hook Call Announce (OCA)  
This feature enables you to call and speak through either the handset or the speaker of an off-  
hook, busy digital telephone. The called station must be set in system programming for this  
feature to work.  
The calling station can be set in system programming for OCA to occur automatically when  
calling a busy-off-hook station or by dialing an access code after receiving busy tone.  
Automatic OCA only functions on Voice First Signaling systems. The following procedure  
covers both calling options.  
Handset Off-hook Call Announce (HS-OCA) – lets callers make an announcement  
through the handset (or headset). No special hardware is required.  
Speaker Off-hook Call Announce (SP-OCA) – lets callers make an announcement  
through the speaker of an off-hook, busy digital phone. The called telephone must be  
equipped with optional hardware.  
When you receive an HS-OCA call while you are on another call, you  
hear a short warning tone (optional), followed by an announcement.  
You are the only one who hears the tone/announcement. The station  
NO. 204  
210 BUSY OVRD  
[210] sending the HS-OCA is displayed on your LCD. Stations in the DND mode cannot  
receive OCA calls unless the calling station is programmed for DND Override.  
While on a speaker OCA call, 0LF and 0LFURSKQꢀ&XWꢋRII can be used to prevent an OCA  
caller from listening to your conversation with the original party (see “Microphone Cut-Off”  
on Page 50).  
To make an OCA call (Voice First Signaling)  
Lift the handset and dial the [DN]. You hear a single tone (optional) or nothing and can  
talk to the station (Automatic OCA).  
Note If you receive busy tone, press to OCA the station and talk.  
NO. 203  
An optional tone is heard at the busy station, indicating that  
205 BUSY OVR  
you are connected on an OCA call.  
To make an OCA call (Tone Signaling)  
1. Lift the handset and  
dial the [DN].  
You may hear busy or ring tone.  
Strata DK Digital Telephone 5/99  
51  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Off-hook Call Announce (OCA)  
2. If you hear busy tone, If you hear busy or ring tone after dialing the first digit (2 or 1),  
press ꢇꢈꢀand speak to disregard the tone and dial the second digit to OCA the called  
the called station telephone.  
...or if you hear a ring If you still hear a busy tone after dialing 21 or 12, the called  
telephone is either busy on a speakerphone call or does not  
have the OCA option set in system programming. Either  
condition blocks OCA.  
tone, press ꢈꢇꢀand  
speak to the called  
station.  
HS-OCA  
To answer an HS-OCA talkback call  
Press and hold 0LF  
This puts the original party on hold and you are connected to  
the HS-OCA call for as long as you press 0LF.  
When you release 0LF, the HS-OCA party can not hear you,  
but you can still hear the original and HS-OCA parties.  
...or +6ꢋ2&$ꢀ  
7DONEDFN.  
You are connected to the party that has sent the HS-OCA call.  
The original party is on hold.  
Note Press the same  
button to toggle  
HS-OCA Talkback acts as an ON/OFF switch between the two  
parties.  
between parties.  
To disconnect an HS-OCA call to your station  
Press 6SNU. The HS-OCA call disconnects.  
SP-OCA  
To answer an SP-OCA call  
Speak toward the microphone of your phone. You may want to hold your hand over the  
handset mouth piece to prevent the other party from hearing you.  
To disconnect an SP-OCA call to your station  
Press 6SNU. The SP-OCA call made to your station disconnects.  
52  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Override Calls  
Override Calls  
The available override features are:  
Busy Override (BOV) – enables you to send a muted ring tone to a busy station to  
indicate that a call is waiting. The BOV muted ring can be programmed for each station to  
be two muted rings only or continued muted rings until the call is answered. This option  
applies to the station receiving the muted ring. The muted ring can be sent to the telephone  
speaker or to the telephone handset/headset and speaker.  
Do Not Disturb Override – lets you send a tone to an idle or  
NO. 204  
busy station in the DND mode to indicate that a call is coming in.  
INT 210 DND  
Your phone can also be programmed to block Do Not Disturb  
Override from other phones. Your station’s LCD shows the  
station you have called [210] is in the DND mode.  
OCA is possible to DND stations from stations that are programmed for Do Not Disturb  
Override.  
Executive Override – enables you to enter an established conversation. Your phone can  
also be programmed to block Executive Override from other phones. The 3ULYDF\ꢀRQꢀ  
/LQH does not block this feature.  
Privacy Override – enables you to enter an established call on a private common CO  
/LQH button; it will not operate on common [DNs] which are always private. (See  
“Conference Calls” which allow up to four parties to talk on a [DN] button.)  
Up to two station users can enter an existing CO line-to-station call (i.e., up to three  
stations can be connected to a CO line). You can also use this feature if the station that is  
already connected to the CO line is in the Privacy Release mode. Station users with  
3ULYDF\ꢀ5HOHDVH can allow stations to enter their conversations, even if the station  
entering the conversation is not programmed for Privacy Override.  
Privacy Override is blocked by DND.  
Toll Restriction Override – Stations can be individually restricted from making toll calls.  
Each station can be allowed or denied specific area and office codes, long distance  
information calls, international calls and/or operator-assisted calls. You can completely  
override Toll Restriction at selected stations or you can change the station’s Toll  
Restriction class. The station resumes its normal class at the conclusion of the call.  
Strata DK Digital Telephone 5/99  
53  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Override Calls  
Busy Override  
After reaching a busy A muted tone is heard at the busy  
NO. 203  
station, indicating that a call is  
waiting. The station number [210]  
displays.  
210 BUSY OVR  
station, press .  
Do Not Disturb Override  
After reaching a  
A tone signal is heard at the DND  
station, indicating a call is coming in.  
On your station, the LCD shows the  
station number [210] you have  
overridden.  
NO. 204  
210 DND OVR  
station in DND mode,  
press .  
Your LCD displays DND OVR DENY, if  
the station you called denies Do Not  
Disturb Override.  
NO. 204  
DND OVR DENY  
Executive Override  
After reaching a busy You enter the conversation. The called parties may hear an  
optional tone signal prior to your entering the conversation.  
station, press .  
...or if you have an  
LCD phone, use the  
OVRD Soft Key. (See  
“How to Use Soft  
Keys” on Page 80.)  
The overridden station [210] displays  
until the call is ended.  
NO. 204  
210 EXEC OVRD  
Your Station  
The station initiating executive  
NO. 210  
override [204] displays until the  
204 EXEC OVRD  
override is disconnected.  
Called Station  
54  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Override Calls  
Privacy Override  
After reaching a busy Connected parties may hear an  
NO. 204  
optional tone signal before you are  
connected. Your station’s LCD  
displays the CO line identification,  
Line 03.  
LINE 03 PRV OVRD  
station, press /LQH.  
The overridden station’s LCD  
displays the initiating station’s  
number [204].  
NO. 205  
204 PRV OVRD  
Toll Restriction Override  
1. Access a CO line.  
You hear dial tone and the LED flashes at the in-use rate.  
2. Press &QIꢁ7UQ +ꢂꢅꢄ. You no longer hear dial tone and your  
LCD prompts you to enter a code.  
NO. 204  
OVERRIDE CODE  
3. Enter the Toll  
Restriction Override  
Code (four digits).  
You hear dial tone. For security reasons, the override codes are  
only available on a selected basis. See your System  
Administrator.  
4. Dial a telephone  
number.  
Strata DK Digital Telephone 5/99  
55  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Page Announcements  
Page Announcements  
Station users can make page announcements to telephones and external speakers.  
To make a page announcement  
1. Press [DN], lift the  
handset, and enter a  
paging access code.  
Note Each of the page access codes (including the [PDN]  
button) can be stored on an 6' button. See “Speed  
Dial—Advanced Features” on Page 62  
2. Use a normal voice  
level to make your  
announcement, then  
repeat it.  
3. Hang up.  
All Call Page  
You can make an All Call Page to digital/electronic telephones assigned to the “All Call Page  
Group.” Stations are assigned to the “All Call Page Group” in system programming.  
To make an All Call Page  
1. With the handset off- The $OOꢀ&DOOꢀ3DJH button pages “All Call Page” telephones  
hook, press $OOꢀ&DOOꢀ but does not access external page speakers.  
3DJH  
Note ꢂꢌꢏ may also Page external speakers as well as “All  
...or [DN] + ꢂꢌꢏ.  
Call Page” telephones, depending on system  
programming.  
2. Make your  
announcement in a  
normal voice level  
and repeat it.  
3. Hang up.  
56  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Privacy On-Line  
Privacy On-Line  
With this feature, you can block those with Privacy Override from entering your CO line. The  
button does not block Busy or Executive Override.  
To set/cancel privacy  
Press 3ULYDF\ꢀRQꢀ/LQH to set privacy. The LED lights steady red. Others are blocked  
from entering your CO line calls when they press a common CO line button.  
...or press 3ULYDF\ꢀRQꢀ/LQH again to cancel the feature. The LED turns OFF.  
Privacy Release  
This feature enables others to enter your call on a common CO line just by pressing /LQH on  
their telephone. It only works on common CO lines (i.e., CO lines which appear on more than  
one telephone). Privacy Release cannot be used on single appearing CO lines or multiple [DN]  
buttons. Calls on common [DNs] are always private and cannot be accessed by more than one  
telephone.  
Similar to conference calls, up to three stations can be connected to a CO line.  
To use Privacy Release  
While on a CO line  
The LED lights red. The CO line flashes at all appearances.  
When another station user enters the CO call by pressing a  
common CO /LQH, the Privacy Release LED turns OFF.  
call, press 3ULYDF\ꢀ  
5HOHDVH.  
To add a third station, press 3ULYDF\ꢀ5HOHDVH again and the  
process is repeated.  
Strata DK Digital Telephone 5/99  
57  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Release and Answer  
Release and Answer  
This feature enables you to automatically disconnect or transfer an active call and answer a  
new call using a button, instead of a hookswitch. When you receive the new call, the LED  
flashes red and you hear a muted, Busy Override or Camp-on busy tone.  
To release an active call and answer an incoming call  
While on a call, you  
receive an incoming  
call. Press 5HOHDVHꢀ  
DQGꢀ$QV  
Releases the original call and answers the new incoming call.  
Note You can press +ROG before 5HOHDVHꢀDQGꢀ$QV if you  
do not wish to release the original call.  
...or &QIꢁ7UQ and dial Transfers the original call and answers the new call.  
a “transfer to”  
destination. Then  
press 5HOHDVHꢀDQGꢀ  
$QV  
...or '66 of a  
“transfer to”  
Transfers the original call and answers the new call.  
destination, then  
press 5HOHDVHꢀDQGꢀ  
$QV.  
Saved Number Redial  
This feature enables you to store a dialed telephone or station number, then redial that number  
with the touch of a button.  
To save a telephone number  
While on a call that you dialed (busy, talking, or ringing), press 6DYHꢀ/DVWꢀ1XPEHU.  
To call a saved telephone number  
Access a [DN] or CO line, then press 6DYHꢀ/DVWꢀ1XPEHU. The system automatically  
dials the “saved” number.  
58  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Speakerphone  
Speakerphone  
All digital telephone users can answer internal calls handsfree (on-hook), but only users with a  
speakerphone can make and receive calls without lifting the handset. Any digital telephone  
model with an “S” in the model name is equipped with a speakerphone.  
To change from speakerphone to handset  
Lift the handset.  
To change from handset to speakerphone  
1. While on a call, press  
and hold 6SNU.  
2. Return the handset  
on-hook.  
3. Release 6SNU.  
To make a call (on-hook dialing)  
1. With the handset on-  
hook, access a CO  
You hear dial tone and the Line or [DN] LED flashes green (in-  
use).  
line or press a [DN].  
2. Dial a telephone  
number.  
You hear ringback tone (or busy tone, if busy).  
3. Speak in a normal  
voice level toward the  
telephone.  
Note Your 0LF button must be set to be ON at the start of a  
call in system programming. If not, you must press the  
0LF button before talking.  
4. Press 6SNU to  
disconnect the call.  
To answer an incoming call using speakerphone  
1. With the handset on-  
hook, press the /LQH  
or [DN] with the  
The Line or [DN] LED flashes green (in-use) and you are  
connected to the call.  
flashing LED.  
Strata DK Digital Telephone 5/99  
59  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Speed Dial  
2. Speak at a normal  
voice level toward the  
telephone.  
3. Press 6SNU to  
disconnect the call.  
Speed Dial  
Speed Dial enables you to call a telephone number with a brief access code. There are two  
types of Speed Dial numbers:  
Station – assigned by individual station users to their own station and can only be dialed  
from the station that assigns it.  
System – only assigned from attendant consoles or a designated station (typically the  
System Administrator’s station), and can be used by other stations. (See System  
Administrator User Guide for storing instructions.)  
Important! If you do not perform the following procedures within a specified time (set in  
system programming for either one or three minutes) when storing speed dial  
numbers, the operation times out and your telephone returns to idle mode.  
To store/replace a telephone number on a Station Speed Dial button  
1. With the handset on-  
hook, press 5HGLDO.  
2. Press the 6' you  
wish to store the  
6' buttons are assigned in system programming.  
telephone number on.  
...or 6SHHG'LDO and  
enter the code that  
you want to store the  
telephone number in.  
See Table 15 on page  
111 for codes.  
3. Enter the telephone  
number (max. 20  
digits).  
60  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Speed Dial  
To store longer  
dialing strings, see  
“Speed Dial Number  
Linking” on Page 65.  
To insert a pause or  
flash signal in the  
number, see “Speed  
Dial Pause and Flash  
Storage” on Page 64.  
4. Press 5HGLDO.  
The number is stored.  
To clear a telephone number on a Station Speed Dial button  
Repeat the previous procedure on See Page 60, skipping Step 3.  
To program one-touch telephone number dialing  
Repeat the previous procedure on See Page 60, except for Step 3. For Step 3, press [PDN]  
+ CO line access code before the telephone number. See “CO Line Access Codes” on page  
109.  
To make a call using a Speed Dial button or access code  
1. Lift the handset.  
2. Access a CO line (if  
necessary).  
If your 6' button has  
been programmed to  
automatically do this,  
skip this step.  
3. Press 6'  
...or 6SHHGꢀ'LDO.  
The system dials the telephone number assigned to the button/  
code. If your 6' button is “one-touch,” as explained above,  
skip Step 1.  
Then enter a Speed  
Dial access code (see  
Table 15 on page  
111).  
Strata DK Digital Telephone 5/99  
61  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Speed Dial—Advanced Features  
Speed Dial—Advanced Features  
Feature Access Codes  
You can program 6'ꢀ(Speed Dial) buttons with feature access codes for a single feature or a  
sequence of features as long as the keyed dial pad characters do not exceed 20 digits. To  
determine how many digits you have, count 2 digits for &QIꢁ7UQ, [PDN] and +ROG feature  
buttons and 1 digit for all other dial pad characters.  
See Table 7 for a list of feature access codes.Your System Administrator can tell you which  
features can be programmed on your telephone.  
To store a feature onto a 6' button  
5HGLDOꢀ+ 6' + Feature Access Code + 5HGLDO.  
See Table 7 for Feature Access code sequences.  
6' = the speed dial button the feature is stored on.  
To store a feature onto a code  
5HGLDOꢀ+ 6SHHGꢀ'LDO + Speed Dial Access Code + Feature Access Code + 5HGLDO.  
Important!  
Do not lift the handset.  
If you do not enter the entire sequence within a specified time (set in system programming  
for either one or three minutes), the operation times out and your telephone returns to idle  
mode.  
If your telephone does not have a 6SHHGꢀ'LDO, press “ ” instead of Speed Dial, and enter  
ꢅꢅ instead of in all feature sequences  
[PDNs] can be stored in speed dial sequences but [PhDNs] and [SDNs] cannot.  
62  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Speed Dial—Advanced Features  
Table 7  
Feature Access Codes  
Features  
Feature Access Code Sequence  
1
Account Code (Frequently used codes)  
&QIꢁ7UQ + ꢂꢅꢊ + Account code digits  
Automatic Callback  
2
Background Music (Telephone Speaker ON)  
[PDN] + ꢂꢅꢍꢈ  
2
Background Music (Telephone Speakers OFF)  
[PDN] + ꢂꢅꢍꢆ  
Call Forward—All Calls (To Station or VM)  
Call Forward—Busy (To Station or VM)  
Call Forward Cancel  
[PDN] + ꢂꢊꢆꢈ + Directory Number  
[PDN] + ꢂꢊꢆꢇ + Directory Number  
[PDN] + ꢂꢊꢆꢈ  
Call Forward—No Answer  
Call Forward External  
[PDN] + ꢂꢊꢆꢌ  
[PDN] + ꢂꢊꢄꢆ  
Call Forward External Cancel  
Door Phone Calling  
[PDN] + ꢂꢊꢄꢆ  
[PDN] + door phone Directory Number  
&QIꢁ7UQ + ꢂꢅꢃ  
1
Hookflash Signal  
ISDN Sub  
ꢅꢊꢄ  
ISDN Start  
ꢅꢊꢏ  
ISDN Tone  
ꢅꢏꢆ  
Off-hook Call Announce (Manual Mode)  
One-touch Voice Mail Access  
Outgoing Calls  
Voice First: ; Tone First: , ꢇ ꢈ, or ꢈ ꢇ  
[PDN] + Voice Mail Directory Number  
[PDN] + CO line access code  
(See Table 12 on page 109.)  
Overrides (Busy, DND)  
Overrides (Executive)  
4
Page Access  
+ROG + [PDN] + #XXX  
#XXX = Page Access code - “Paging Access  
Codes” on Pages 110 and 111.  
Park Call/Access Page  
&QI/7UQ + ꢂꢌꢌꢈ + [X X X] + [Y Y Y]  
3
The existing call is parked and you are  
automatically connected to the page.  
[X X X] = 9 0 0~9 1 9 or 999 park zone number;  
[Y Y Y] = page group/zone (See Tables 13 and  
14 on See Page 110.)  
4
Pickup (Directed to station, new, or transferred call) +ROG + [PDN] + ꢂꢃ + station number [PDN]  
Pickup a held or ringing [PDN] or [PhDN]  
(not available for all systems)  
[PDN] + ꢂꢃꢂꢇꢀ+ [X X X X]  
[X X X X] = [PDN] or [PhDN] to be picked up  
Strata DK Digital Telephone 5/99  
63  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Speed Dial—Advanced Features  
Table 7  
Feature Access Codes (Continued)  
Features  
Feature Access Code Sequence  
+ROG + [PDN] + ꢂꢃꢏ  
4
Pickup any ringing CO line (new call only)  
Pickup Station Page or Ringing Door Phone  
4
+ROG + [PDN] + ꢂꢃꢂꢌꢆ  
+ROG + [PDN] + ꢂꢃꢂꢌꢃ  
[PDN] + ꢂꢃ + ꢂꢄꢆ(ꢆꢈaꢏꢏ)  
[PDN] + ꢂꢃ +ꢀꢂꢄ(ꢈꢆꢆaꢇꢆꢆ)  
4
Pickup External Page  
5
Pickup Line on Hold (lines 1~99)  
6
Pickup Line on Hold (lines 100~200)  
1. These codes can be used during a CO line call.  
2. Background music speakers can only be turned ON/OFF from Station 200.  
3. XXX = Auto Park Orbit 9 9 9 (access the next available park orbit), or General Park Zones  
900~919, or [PDN] on which the call should be parked. Only use 999 with LCD telephones.  
4. This feature will hold an existing call when the button is pressed. If the button is pressed  
when not on a call, pickup or page will still be accessed. These codes can be used during a  
CO line call.  
5. After pressing the feature button, the user dials the line number (01~99) to pickup the line.  
6. After pressing the feature number, the user dials the line number (100~200) to pickup the  
line.  
Speed Dial Pause and Flash Storage  
Some Speed Dial numbers may require a pause (long or regular) or hookflash be included  
(e.g., tone delay requires a pause at the beginning of a Speed Dial number).  
Hookflash  
Regular Pause  
Long Pause  
The )ODVK button stores a  
flash signal only if 6SGꢀ  
'LDOꢀ3DXVH is programmed programming). The LCD  
as a flexible button on the  
telephone. The flash signal  
is 0.5 or 2 seconds long (set  
in system programming) and  
is displayed on the LCD as  
F-”.  
The pause is either 1.5 or 3  
seconds (set in system  
Ten-second pause, which  
can be entered anywhere in  
the Speed Dial number. The  
LCD displays “L-”.  
displays “P-”.  
Press 6SGꢀ'LDOꢀ3DXVH Press 6SGꢀ'LDOꢀ/QJꢀ  
3DXVH.  
...or if 6SGꢀ'LDOꢀ  
3DXVH is not on the  
telephone, press )ODVK  
to store a pause.  
Press )ODVK  
...or enter the hookflash  
dial code (&QIꢁ7UQ +  
ꢂꢅꢃ).  
64  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Speed Dial—Advanced Features  
Speed Dial Number Linking  
You can link any of the Station Speed Dial numbers to System Speed Dial codes or to any of  
the optional buttons associated with these codes. This enables up to 36 digits to be stored  
under one Station Speed Dial button or code.  
The number directly stored in the System Speed Dial number dials out first, then the number  
linked to it. Typically, a company’s special carrier access telephone numbers are stored as part  
of the digit string.  
Note A designated station can be used to link System Speed Dial codes. See the System  
Administrators User Guide.  
Important! Before linking Speed Dial Numbers, make sure the System Administrator has  
stored the desired number in the System Speed Dial you plan on using.  
To link station/system speed dial numbers  
1. Press 5HGLDO.  
2. Press 6'  
...or 6SHHGꢀ'LDO + a  
Station Speed Dial Access  
Code. (See Table 16 on  
page 112.)  
3. Press 6SHHGꢀ'LDO.  
4. Enter the System  
Speed Dial Access  
Code to which the  
number will be  
linked. (See Table 16  
on page 112.)  
5. Enter the telephone  
number to be stored  
(max. 16 digits).  
6. Press 5HGLDO.  
The number is stored and is automatically dialed when the  
optional linked station 6' button is pressed or the linked  
Station Speed Dial access code is dialed.  
Strata DK Digital Telephone 5/99  
65  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Speed Dial—Advanced Features  
Linked Speed Dial Example  
The System Administrator can store a CO line access code plus international long distance  
dialing codes in System Speed Dial locations (See Table 16 on page 112). You link the System  
Speed Dial code to a telephone number stored in any Station Speed Dial location on your  
station.  
System Administrator  
Stores the CO line access code and the international dialing sequence (9011813) in the System  
Speed Dial location *690 from the administrator station.  
Press 5HGLDO + 6SHHGꢀ'LDO + ꢊꢏꢆ + [PDN] + ꢏꢆꢈꢈꢍꢈꢌ + 5HGLDO.  
Note When you press [PDN], the letter “I” (Intercom) is displayed on your LCD. It is the  
[PDN] that is used to automatically access internal dial tone before dialing the  
remaining numbers in the Speed Dial sequence (in our example that number is  
9011813).  
where:  
ꢊꢏꢆ – System Speed Dial Code that is linked.  
– CO line access code.  
ꢆꢈꢈ – international area code.  
ꢍꢈ – country code (example: Japan)  
– city code (example: Tokyo)  
Station User  
Stores the System Speed Dial information on Speed Dial Code 10.  
Press 5HGLDO + 6SHHGꢀ'LDO +ꢈꢆ + 6SHHGꢀ'LDO + ꢊꢏꢆꢃꢍꢄꢊꢏꢌꢄꢅ + 5HGLDO.  
where:  
ꢈꢆ – Station Speed Dial Code.  
ꢊꢏꢆ – System Speed Dial Code being linked to Speed Dial Code 10.  
ꢃꢍꢄꢊꢋꢏꢌꢄꢅ – local Tokyo telephone number.  
To use the new link  
From your station, press the 6'ꢀ(ꢈꢆ) button or 6SHHGꢀ'LDOꢀ+ ꢈꢆ. Your telephone  
automatically dials to access a CO line, then the international dialing sequence code plus  
the local telephone number.  
66  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Timed Reminders  
Chain Dialing Speed Dial Numbers  
You can call two or more Speed Dial numbers during one call. This enables you to add  
additional parties (conference calls) to your conversation with Speed Dialing. It also allows  
dialing of a stored code, such as a credit card number, to send to a far-end computer.  
To chain dial Speed Dial numbers  
1. Access a CO line.  
(See Table 12 on page 109 for CO Line Access Codes.)  
2. Press 6SHHGꢀ'LDOand dial the Speed Dial code for the telephone number to be dialed.  
(See Table 15 on page 111 for Speed Dial Codes.)  
3. To dial another telephone number, press &QI and repeat Steps 1 and 2.  
Timed Reminders  
You can set five separate reminders at your station. At the time (hour and minute) set by you,  
your telephone beeps. If your phone has an LCD, the message is also displayed. You can set  
the reminder to occur once or on a daily basis.  
To set a timed reminder  
1. Press a [DN] and dial  
a timed reminder  
number  
#605 TIMER SET  
(ꢂꢊꢆꢃ~ꢂꢊꢆꢏ).  
2. Enter the time you  
want to be reminded.  
Use a 24-hour clock format (HHMM).  
#605 TIMER SET 0800  
#605 TIMER SET 08001  
3. Press for the  
reminder to be  
repeated every day, or  
for a one-time  
reminder only.  
Strata DK Digital Telephone 5/99  
67  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Timed Reminders  
4. Enter desired LCD  
message station  
number (ꢈꢆ~ꢈꢏ) or  
system number  
(ꢊꢆ~ꢏꢏ)  
#605 TIMER SET 0800110  
...or enter ꢆꢆif your  
telephone does not  
have an LCD or if you  
do not want a  
message to display  
when the time  
reminder tone sounds.  
5. Press 5HGLDO.  
The time is recorded in memory and  
you should hear a beeping tone (along  
with the displayed message) for 30  
seconds at the set time.  
DATA PROGRAMED  
6. To cancel the  
beeping/message  
prior to 30 seconds,  
press 0RGH + or  
take the phone off-  
hook.  
To cancel a Timed Reminder  
1. Press [DN], then the  
number of the timed  
reminder  
You can only cancel one reminder at a time.  
The reminder is cancelled.  
(ꢂꢊꢆꢃ~ꢂꢊꢆꢏ) you  
want to cancel.  
2. Press 5HGLDO.  
68  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Tone/Pulse Dialing  
Tone/Pulse Dialing  
With some older Central Offices, you may have to make calls on CO lines that are  
programmed for rotary dial pulses. This feature enables you, while on these lines, to switch to  
tone dial in order to access remote equipment (such as an answering machine) requiring  
DTMF tones.  
With ISDN calls, when 7RQHꢀ'LDOꢀ6HOHFW is pressed, all of the digits entered after that point  
will be sent with DTMF tones.  
To change Tone Dialing  
1. Access a CO line.  
Although the CO line is programmed for rotary dial pulses,  
access the CO line and dial the telephone number like any other  
call described in this user guide.  
2. Dial a telephone  
number.  
3. While on the call,  
press 7RQHꢀ'LDOꢀ  
6HOHFW.  
The Tone LED lights steady red and you are able to send  
DTMF tones with your dial pad. The feature is cancelled when  
the call is completed.  
Two (Tandem) CO Line Connection  
[DN] Button  
This feature enables a station user to connect two CO lines, then drop out of the conversation.  
To connect two outside lines (using a [DN] button)  
1. While talking on an  
outside call using a  
[DN] button, press  
&QIꢁ7UQ.  
You hear dial tone. The [DN] LED flashes (conference rate).  
2. Dial a CO line access  
code and then the  
outside telephone  
number.  
Strata DK Digital Telephone 5/99  
69  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Two (Tandem) CO Line Connection  
See Table 12 on page  
109—CO Line  
Access Codes or ask  
your System  
Administrator.  
3. After the party  
answers, press &QIꢁ  
7UQ.  
The [DN] LED flashes (in-use rate) and all parties are  
conferenced.  
If you receive a busy tone/no answer, press [DN] to return to  
the original connection.  
4. Press &QIꢁ7UQ and  
You hear dial tone before you hang-up  
The [DN] LED flashes (exclusive-  
TRK-TRK N1 N2  
JAN 10 THU 11: 57  
hang-up.  
hold rate) and the two lines are  
connected. N1 and N2 identify the  
connected CO lines.  
The LED turns OFF when the parties hang-up.  
If the public telephone company provides auto disconnect, the  
connection may release automatically when the parties hang  
up. If not, the lines must be supervised to be disconnected (see  
“Supervision” on Page 72).  
CO Buttons  
This feature allows a station user to connect two CO lines, then drop out of the conversation.  
On some systems, both CO /LQH buttons (or 3RROHGꢀ/LQHꢀ*US buttons) must appear on your  
telephone to allow Tandem connections to be established from your telephone.  
To connect two outside lines (using a /LQH button)  
1. Press CO /LQH  
You hear dial tone.  
...or 3RROHGꢀ/LQHꢀ  
*US and dial a  
telephone number.  
2. After the party  
answers, press &QIꢁ  
7UQ.  
You hear dial tone. The CO Line LED flashes (conference  
rate). The new Line LED flashes (in-use rate).  
70  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Two (Tandem) CO Line Connection  
3. Press another CO  
/LQH  
...or 3RROHGꢀ/LQHꢀ  
*US and dial a  
telephone number.  
...or on some systems, It is not necessary to have both CO /LQH buttons on your  
telephone.  
you can press &QIꢁ  
7UQ and dial a CO  
line access code  
followed by a  
telephone number.  
4. After the party  
answers, press &QIꢁ  
7UQ.  
The Line LEDs both flash (in-use rate) and all parties are  
conferenced.  
If you receive a busy  
tone or no answer,  
return to the original  
connection by  
pressing the original  
/LQH button.  
5. Press &QIꢁ7UQ and  
You hear dial tone. Both Line LEDs  
continue to flash (exclusive-hold rate)  
TRK-TRK N1 N2  
JAN 10 THU 11: 57  
hang up.  
and the two lines are connected. N1  
and N2 identify the connected CO  
lines.  
The LED turns OFF when the parties hang-up.  
If the public telephone company provides auto disconnect, the  
connection may release automatically when the parties hang  
up. If not, the lines must be supervised to be disconnected (see  
“Supervision” on Page 72).  
Strata DK Digital Telephone 5/99  
71  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Voice Mail Integration  
Supervision  
To supervise a tandem call and release it  
1. Press [DN]  
You are connected to both CO lines.  
TRK-TRK N1 N2  
JAN 10 THU 11: 57  
Both Line LEDs flash (in-use rate). N1  
and N2 identify the connected CO  
lines.  
...or /LQH  
...or 3RROHGꢀ/LQHꢀ  
*US.  
2. If the parties have  
hung up, go back on-  
hook  
Both Line LEDs turn OFF and the connection is released.  
...or if the parties are  
still talking, press  
&QIꢁ7UQ and hang-  
up.  
Voice Mail Integration  
This section explains how to program your telephone for Call Forward and retrieve messages  
when using a Toshiba Voice Mail System with your Strata DK system. Refer to the appropriate  
Toshiba Voice Mail User Guide for more information:  
Stratagy Voice Processing User Guide  
Toshiba VP User Guide  
Message Mailbox  
To direct forwarded calls to your mailbox—your personal storage space for voice messages—  
and to ensure that callers receive your personal greeting, you must store a Voice Mail (VM)  
Identification (ID) code. You need to store the ID code only once. Then whenever your station  
is call forwarded to voice mail, the VM ID code is automatically sent to the voice mail unit to  
direct the call to your mailbox.  
Your [PDN] and up to four [PhDNs] can be independently Call Forwarded from your  
telephone to either a unique (or the same) mailbox number. Telephones must be programmed  
as the owners of a [PhDN] to be able to call forward the [PhDN] to a voice mailbox number.  
72  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Voice Mail Integration  
To assign a voice mail message mailbox number  
Note This procedure is required for the initial storage of VM ID code to the Toshiba Voice  
Mail system. Once programmed, these digits remain in memory until changed. To  
change the code, repeat this procedure.  
1. Press [DN] + ꢂꢊꢃꢊ.  
You hear confirmation tone.  
656 ID CODE SET  
2. Enter the voice mail  
Example: for Toshiba voice mail  
ID code and the voice systems, enter ꢏꢈ + the mailbox  
91203  
mailbox [DN], plus  
any required pauses  
(up to 16 characters).  
number.  
203= mailbox number of the [DN] you  
pressed in Step 1.  
3. Press 5HGLDO.  
You hear a confirmation tone. The  
LCD confirms the data storage.  
DATA PROGRAMED  
To cancel the mailbox number  
Press [DN] + ꢂꢊꢃꢊ + 5HGLDO.  
Message Retrieval  
You can program a flashing 06* or [PhDN/MW] to automatically retrieve your voice mail  
messages when it is pressed. Storing the message retrieval sequence in Steps 1~4 below is  
required only once. It remains in memory unless cancelled or changed.  
To assign the message retrieval sequence  
1. Press [DN] + ꢂꢊꢃꢄ. You hear a confirmation tone.  
657 ID CODE SET  
Strata DK Digital Telephone 5/99  
73  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Voice Mail Integration  
2. Enter the voice mail  
Example: for Toshiba voice mail  
systems, enter ꢏꢇ + the mailbox  
number.  
system code and the  
voice mailbox [DN],  
plus any required  
pauses (up to 16  
characters).  
92203  
[203] = mailbox number.  
3. Enter your security  
code.  
By storing your security code, you avoid having to enter your  
code every time you access your mailbox; however, this will  
also allow anyone to retrieve your messages from your phone.  
If a security code is not desired, do not include it.  
4. Press 5HGLDO.  
You hear confirmation tone. The LCD  
confirms the data storage.  
DATA PROGRAMMED  
To retrieve messages with 0VJ or [PhDN/MW] button  
Press 0VJ [PhDN/MW] button with flashing LED.  
To cancel automatic retrieval  
Press [DN] + ꢂꢊꢃꢄ + 5HGLDO.  
Multiple Message Retrieval (LCD Telephones)  
1. With the flashing  
LED, press 0VJ or  
[PhDN/MW].  
The displayed station is called.  
When a message waiting voice mail is  
displayed, a V follows the station  
number. If a + sign is displayed, you  
have message waiting indications  
from more than one source (voice  
mail or stations). Press 6FUROO to  
rotate through more message waiting  
sources.  
NO. 203  
CALL 200 216V+  
74  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Voice Mail Integration  
Call Forward to Voice Systems  
By setting Call Forward to the Toshiba Voice Mail System on your telephone, callers are  
automatically connected to your voice mailbox.  
Note &DOOꢀ)RUZDUG buttons can only be used to Call Forward [PDNs]; access codes can  
be used to Call Forward [PDNs] or [PhDNs].  
To forward calls to voice mail  
1. Press the desired &DOOꢀ The LED flashes.  
)RUZDUG button  
...or a [PDN] or  
[PhDN] + access  
code.  
You hear a confirmation tone after entering the access code.  
Call Forward access codes:  
Call Forward-All Calls:  
Call Forward-Busy:  
Call Forward-No Answer:  
Call Forward-Busy-No Answer:  
ꢂꢊꢆꢈ  
ꢂꢊꢆꢇ  
ꢂꢊꢆꢌ  
ꢂꢊꢆꢅ  
2. Dial the Voice Mail  
System Directory  
See your System Administrator for the correct voice mail  
Directory Number. After dialing, you hear confirmation tone.  
number__________.  
3. Press the same Call  
Forward button used  
in Step 1  
If your phone has a Call Forward button assigned, its LED  
lights steady red.  
...or if you used an  
access code sequence,  
press 6SHHGꢀ'LDO +  
5HGLDO + 6SNU.  
To cancel Call Forward  
Press Call Forward  
The Call Forward LED turns off.  
button  
Note Call Forward buttons apply only to [PDNs] and not to  
[PhDNs].  
...or press a [PDN] or You hear a confirmation tone, and Call Forward is cancelled.  
[PhDN] + ꢂꢊꢆꢈ,  
then hang up.  
Strata DK Digital Telephone 5/99  
75  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Voice Mail Integration  
76  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
3
This chapter covers the LCD, its buttons and displays. Special features available only with the  
LCD are described in detail and step-by-step instructions on using them are given. (For digital  
telephone standard features, see Chapter 2 – Features.)  
Control Buttons  
The 0RGH, 3DJH and 6FUROO buttons are active when Soft Keys are turned off or your  
telephone is idle. Table 8 lists button functions.  
Table 8  
Control Button Definitions  
Button  
0RGH  
Definitions  
Cancels the beeping tone when using timed reminders and enables you to enter/  
exit the following mode functions.  
Used to exit another mode and return to clock/calendar display (see  
“Exit from any Mode” on Page 79).  
Busy Lamp Field (BLF) display (see “Busy Lamp Field (BLF) Display”  
on Page 83).  
Busy station messaging (see “Silent Messaging (Busy Station)” on  
Page 95).  
Called station messaging (see “Notification Station Messaging” on  
Page 93).  
Strata DK Digital Telephone 5/99  
77  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Control Buttons  
Table 8  
Control Button Definitions (Continued)  
Button  
0RGH  
Definitions  
Displays LCD message number NN, where NN can be personal  
messages or system messages. 0RGHꢀꢃ only displays the selected  
message. It cannot be used to edit or create a new message.  
(continued)  
Speed dial number check and memo dialing (see “Retrieve and Auto  
Dial Lost Calls” on Page 86).  
Caller ID/ANI/DNIS information mode OFF (see “Caller ID/ANI/DNIS  
Information Mode” on Page 84).  
ꢊꢆ  
ꢊꢈ  
ꢊꢇ  
Caller ID/ANI/DNIS information mode ON (see “Caller ID/ANI/DNIS  
Information Mode” on Page 84).  
Caller ID/ANI/Lost Call stored information display (see “Retrieve and  
Auto Dial Lost Calls” on Page 86).  
ꢊꢅ  
ꢄꢈ  
ꢄꢆ  
View Call Park Orbit list (see “Call Park Orbit List Display” on Page 85).  
Soft Keys ON (see “Soft Keys” on Page 79).  
Soft Keys OFF (see “Soft Keys” on Page 79).  
Remote called station messaging (see “Group Notification Station  
Messaging” on Page 94).  
ꢏꢅ  
ꢏꢃ  
Remote calling station messaging (see To set a advisory station  
message for a remote station” on Page 92).  
3DJH  
Changes Busy Field groups.  
Changes displays (date/time, elapsed time,  
message, call forward, dialed number).  
NO. 204  
MAY 24 MON 12: 05  
Scrolls through speed dial numbers when in Mode  
8.  
6FUROO  
Scrolls through message waiting numbers.  
Scrolls through the speed dial digits (if more than 16 digits) when in Mode 8.  
78  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Soft Keys  
Exit from any Mode  
1. Press 0RGH.  
MODE NO. ?  
2. Press .  
The LCD displays date/day/time.  
JUNE 03 TUE 03:54  
Soft Keys  
The Soft Key feature provides a quick-and-easy way to access frequently-used features during  
a call. When Soft Keys are on, they replace the Mode, Page, and Scroll functions. When your  
telephone is idle, Soft Keys do not display and the 0RGH, 3DJH, and 6FUROO keys operate as  
LCD control buttons.  
If the Soft Key feature is activated at your station, you can still access features with feature  
buttons (fixed or flexible) or with access codes. Your telephone may already come with the  
Soft Keys activated.  
To turn Soft Keys ON  
1. Make sure that your  
telephone is idle and  
the handset on-hook.  
2. Press 0RGH + ꢄꢈ.  
Your LCD confirms that the keys are  
on.  
LINE OR STATION?  
LINE STA.  
RTRN  
To turn Soft Keys OFF  
1. Make sure that your  
telephone is idle and  
the handset on-hook.  
2. Press 0RGH + ꢄꢆ.  
Your LCD confirms that the keys are  
off.  
NO. 204  
SOFT KEY OFF  
Strata DK Digital Telephone 5/99  
79  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Soft Keys  
Soft Key Display  
Abbreviated Soft Key feature prompts display on the LCD above the  
TALK ON LINE 2  
Control buttons (0RGH, 3DJH, and 6FUROO). In the following  
example, you would press 0RGH for the TRNS function, 3DJH for  
CONF and 6FUROO for PGE.  
TRNS CONF PGE  
If the Soft Key feature is activated at your station, incoming call information does not display  
on your LCD while your station is busy. To display this information, you must either  
disconnect the existing call or place it on hold.  
How to Use Soft Keys  
This section provides an example of how to use Soft Keys to make a Conference call by  
adding a station to an outside call. See “Soft Key Prompts” on Page 82 for a list of features  
that can be accessed with Soft Keys.  
Example: Using Soft Keys to Make a Conference Call  
While on an outside call (LINE 3) you initiated, your LCD displays the  
TALK ON LINE 3  
prompts ABR, CONF, and PGE during the first 30 seconds (if ABR does  
ABR CONF PGE  
not appear, then this feature was not assigned in system  
programming).  
Thirty seconds after the first digit of the telephone number is dialed,  
TALK ON LINE 3  
the display changes to TRNS, CONF, and PGE. If the call is an  
TRNS CONF PGE  
incoming call, the TRNS prompt appears immediately when you  
answer the call.  
To Use Soft Keys to Make a Conference Calll  
1. While on an outside  
call, press CONF  
The outside call is placed on-hold.  
LINE OR STATION?  
LINE STA. RTRN  
(3DJH) to initiate the  
Conference.  
(Optional) You can  
press RTRN (6FUROO)  
to terminate the  
operation and return  
to the outside call.  
80  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Soft Keys  
If you press RTRN,  
you will have to  
repeat the previous  
step if you wish to  
return to transfer,  
conference, or page.  
2. To transfer to a  
station, press STA  
(3DJH).  
DIAL STATION NO.  
RTRN  
3. Dial a station number. The name and/or number [203]  
displays for about three seconds.  
CALLING  
JANE BROWN 203  
If you have Voice First Signaling, the  
display changes to:  
ANNOUNCE TO 203  
TRNS CONF PGE  
If you have Tone First Signaling, the  
phone rings station [203] and the  
display changes to:  
RINGING 203  
TRNS TALK RTRN  
4. (Optional) If you have The called station answers, and you  
TALK WITH 203  
voice first signaling,  
announce the call to  
station 203.  
are connected to station 203 and the  
outside call remains on-hold.  
TRNS JOIN RTRN  
5. Press JOIN (3DJH).  
All parties are now joined in a  
conference. Your LCD indicates that  
you are in a conference with CO line 3  
and station 203 [LN3+203].  
LN3+203  
EXIT CONF  
6. Press EXIT (0RGH) to The other parties remain connected in the conference call.  
drop out of the  
conference  
...or CONF (3DJH) to  
add another party to  
the conference.  
Strata DK Digital Telephone 5/99  
81  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Soft Keys  
Soft Key Prompts  
Table 9 provides definitions of all of the Soft Key prompts that could appear on your LCD.  
Table 9  
Soft Key Prompts  
Soft Key  
Definition  
ABR  
Activates Automatic Busy Redial after dialing a busy outside telephone number.  
Activates Automatic Callback after reaching a busy station, CO line, or CO Line group.  
(Busy Override) Sends a call-waiting tone to a busy station.  
Initiates or completes a conference.  
ACB  
BUSY  
CONF  
EXEC  
EXIT  
JOIN  
LINE  
(Executive Override) Breaks into the conversation of a busy called station.  
Exits you from a conference; remaining parties are connected.  
Joins all parties to a conference while on a conference call.  
Adds a CO line to an existing call while in the Conference mode. The LCD prompts you  
to access a CO line after you press this key.  
MESG  
OVRD  
PGE  
Sets a message waiting indication at a busy or unanswered station.  
Overrides options, busy mode, or overrides Do Not Disturb mode.  
Parks an outside call and to gain access to a menu of options.  
Makes a called station ring when making a voice announce call to the station.  
Disconnects a call and returns phone n to the idle state.  
RING  
RLS  
RTRN  
STA.  
Terminates a feature operation and to return to a previously displayed state.  
Adds a station to an existing call while in the Conference mode. The LCD prompts you  
to dial a station number after you press this key.  
TALK  
TRNS  
Makes a voice announcement to a called station that is ringing.  
Initiates or completes a Transfer while on an outside call. Press once for an immediate  
or announced transfer, depending on system programming. Pressing TRNS again  
completes the transfer.  
82  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Busy Lamp Field (BLF) Display  
Busy Lamp Field (BLF) Display  
This feature displays when a station is busy or ringing on any type of [DN] or CO line. If all or  
a telephone’s [PDNs] are in use on another telephone(s), the telephone shows busy on the BLF,  
even though it may be idle. If a telephone is in the DND mode, the telephone BLF appearance  
displays busy.  
Starting with the number entered, the BLF displays a group of 10 [PDNs] per line; a total of 20  
for the LCD. Pressing 3DJH scrolls the display. The BLF mode stops all other displays from  
appearing on your telephone’s LCD.  
To display the BLF  
1. Press 0RGH + .  
BLF NO. ?  
2. If [PDNs] are two  
For example, if you enter 2 for 200,  
the list of telephone [DNs] beginning  
with the 200 display.The sample LCD  
(shown at right) indicates that stations  
200, 205, and 217 are in use or DND  
mode.  
200 0 . . . 5 . . . . .  
210 . . . . . . 7 . . .  
digits, press ꢂ  
...or enterthe first  
digit of a three-digit  
[PDN]  
...or enterthe first two  
digits of a four-digit  
[PDN].  
3. Press .  
4. Press 3DJH to rotate  
The 200/210 group changes to 210/220.  
210 . . . . . . 7 . . .  
220 . . 2 . 4 . . . . 9  
BLF groups.  
Strata DK Digital Telephone 5/99  
83  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Caller ID/ANI/DNIS Information Mode  
Caller ID/ANI/DNIS Information Mode  
Automatic Number Identification (ANI) information cannot co-exist on the same telephone  
LCD with Dialed Number Identification Service (DNIS) information. If your system is  
programmed to receive both ANI and DNIS information on incoming calls, press 3DJH while  
the call is ringing to alternate between DNIS and ANI/Caller ID LCD displays. After you  
answer the call, you can not alternate between displays.  
DNIS  
Incoming DNIS telephone numbers can be correlated in the system database with assigned  
DNIS names. These names, up to 16 alphanumeric characters, display on your telephone’s  
LCD, enabling incoming calls to be instantly identified and appropriately answered. Table 10  
shows DNIS samples.  
ANI/Caller ID  
If your telephone is programmed to receive Caller ID names and numbers, the calling party’s  
name displays. Table 10 shows ANI samples. If Caller ID was activated, then the caller’s name  
and/or number would appear on the first line.  
To display the number while the call is ringing  
While the call is  
MR. JONES  
LINE 3 RINGING  
ringing, press 3DJH.  
To activate the Caller ID/ANI or DNIS display mode  
Press 0RGH + ꢊꢈ. (The system default is ON.)  
To deactivate the Caller ID/ANI or DNIS display mode  
Press 0RGH + ꢊꢆ.  
84  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Call Park Orbit List Display  
Table 10  
DNIS/ANI Samples  
Function  
ANI/Caller ID Number*  
DNIS/Caller ID Name  
TOSHIBA TSD  
Incoming Call  
CN: 7145556782  
LINE 3 RINGING  
LINE  
3
CALLING  
Incoming ACD Call  
TOSHIBA TSD  
LINE RINGING  
3
Answered incoming or transferred call.  
Display changes to call duration.  
CN: 7145556782  
ANSWERED LINE 3  
TOSHIBA TSD  
ANSWERED LINE 3  
Call placed on-hold.  
HOLD LINE  
3
SEP TUES 18:30  
9
Held call recalls your station.  
CN: 7145556782  
TOSHIBA TSD  
LINE 3 RECALL  
LINE  
3
RECALL  
Station 201 is transferring a call to you  
(station 200).  
NO. 200  
201 CALLING  
Transferred station (201) hangs up.  
Transferred call recalls your station (201).  
Call forwarded to your phone.  
CN: 7145556782  
LN 3 TRANS 201  
TOSHIBA TSD  
LINE TRANS 201  
3
CN: 7145556782  
L 3 RECALL 201  
TOSHIBA TSD  
RECALL 201  
L
3
TOSHIBA TSD  
LINE CALL 201  
3
*Caller ID numbers do not display CN: before the number, whereas ANI does.  
Call Park Orbit List Display  
This feature enables you to monitor (view) the calls that are parked at your station.  
While your phone is  
idle, press 0RGH +  
ꢊꢅ.  
LCD shows the CO Line number (003)  
and the orbit number where the call is  
parked (900).  
LN 3 ORBIT 900+  
...or 2UELWꢀ/LVW. To  
scan the Orbit List,  
press 6FUROO.  
Strata DK Digital Telephone 5/99  
85  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Retrieve and Auto Dial Lost Calls  
Retrieve and Auto Dial Lost Calls  
The system automatically saves the numbers for all calls that ring at your telephone, but are  
unanswered (lost calls). This feature enables you to view the stored information, view the time  
and date, delete the information without returning the call, and/or Auto Dial the saved  
numbers.  
To view lost calls  
1. Press 0RGH + ꢊꢇ.  
The phone number and caller name  
are displayed on your LCD. ANI/  
Caller ID numbers always include  
area codes.  
MR. JONES  
7145553700  
2. Press 6FUROO  
The next lost call displays.  
MR. SMITH  
7145568725  
...or  
The previous lost call displays.  
MS. DOE  
7143723546  
ꢀꢉ  
...or 3DJH.  
Toggles between the phone number/  
caller name screen and the date and  
time screen.  
06/02 17: 46  
CN: 7145553700  
MR. JONES  
7145553700  
Note CN: Identifies ANI calls as opposed to Caller ID calls which do not display CN:.  
To delete lost call  
1. Press 0RGH + ꢊꢇ  
The next lost call is displayed.  
The next lost call displays.  
MR. SMITH  
7145568725  
2. Press 6FUROO  
86  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Messages, Memos, and Name Display  
...or press  
The previous lost call displays.  
MS. DOE  
7143723546  
...or press .  
The lost call information is deleted without auto dialing the  
call.  
To Auto Dial the lost call  
1. Press 0RGH + ꢊꢇ  
The phone number and caller name  
are displayed on your LCD. ANI/  
MR. SMITH  
7145568725  
Caller ID numbers always include  
area codes.  
2. Pressꢀ6FUROO  
The next lost call displays.  
...or  
The previous lost call displays.  
MS. DOE  
7143723546  
3. Press CO /LQH  
You hear dial tone.  
...or a [DN] + CO  
/LQH access code.  
4. Press /RVWꢀ&DOOꢀ  
The DK System auto dials the digit “1” before dialing the  
saved, outgoing telephone number.  
$XWRꢀ'LDO.  
Messages, Memos, and Name Display  
The LCD on your telephone can be used to send or receive messages  
to/from other LCD telephone users (sample shown at right). It can also  
display the names/numbers of the person calling your telephone or the  
name of the person you are calling. Names and memos can also be set  
to display with speed dial numbers and timed reminders.  
BACK AT 2-PM-CALL  
MEETING FOR 3PM  
You can write or edit a station message (10~19), “fill in the blanks” of system messages  
62~64, enter a name/title that will display when other stations call your station (see “Name/  
Number Display” on Page 98), or enter a Speed Dial (see “Speed Dial Memos” on Page 96) or  
Timed Reminder memo (see “Timed Reminders” on Page 67). System messages 65~99, if  
available, are written by the System Administrator and cannot be edited by the user.  
Strata DK Digital Telephone 5/99  
87  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Messages, Memos, and Name Display  
To enter LCD characters  
1. Access message/  
memo/name display.  
A cursor (—) appears at the first character in the display.  
See Table 11 for dial pad key equivalents.  
2. Enter the message/  
name/memo (up to 32  
alphanumeric  
2358  
characters), using the  
following dial pad keys  
(dial pad shown at  
right):  
Move Right  
(Alpha mode only)  
– moves right  
– moves left  
ꢀ²ꢀtoggles between  
Move Left  
Toggles between  
alphanumeric  
characters  
alphanumeric  
mode (dial pad  
defaults to  
Scrolls alpha/  
special characters  
numeric mode)  
– scrolls the alpha/  
special characters.  
3. To blank out any  
portion of a message,  
press (in alpha mode)  
and move the cursor to  
the right.  
Each character the cursor transverses is deleted.  
88  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Messages  
Table 11  
Dial Pad Key Equivalents  
Key  
Key  
Equiv.  
Key  
Equiv.  
Letter  
Letter  
Letter  
Symbol  
Key Equiv.  
Equiv.  
A
B
C
D
E
F
G
H
I
J
K
L
ꢃꢆ  
ꢃꢆꢆ  
S
T
ꢄꢆꢆ  
:
+
/
ꢈꢆꢆꢆ  
ꢈꢆꢆꢆꢆ  
ꢇꢆ  
ꢇꢆꢆ  
U
V
W
X
Y
Z
ꢍꢆ  
ꢈꢆꢆꢆꢆꢆ  
ꢈꢆꢆꢆꢆꢆꢆ  
M
N
O
P
Q
R
ꢍꢆꢆ  
ꢌꢆ  
ꢊꢆ  
ꢊꢆꢆ  
Note Symbols shown  
above must be  
ꢌꢆꢆ  
ꢏꢆ  
made in alpha  
character mode  
on the dial pad.  
ꢏꢆꢆ  
ꢈꢆꢆ  
ꢅꢆ  
ꢈꢆ  
ꢄꢆ  
ꢅꢆꢆ  
Messages  
There are three basic LCD message functions:  
Advisory messaging enables you to store an informative message for LCD telephones  
that call your phone.  
Silent messaging enables you to write a message that you can send to busy LCD  
telephones. Silent messaging lets you communicate visually to someone who is occupied  
on the telephone.  
Notifications enable you to send your station number and message indication to another  
LCD station. Responding to the message, the called station receives your message.  
Strata DK Digital Telephone 5/99  
89  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Messages  
System Messages 60~64  
System messages 60~64 are standard messages. You can “fill in the blanks” of messages  
62~64 (see below). Example: Message 64 can be edited to read RETURN ON JAN. 4. Callers  
with LCD phones will see that message when they call your number.  
System Message  
Number  
Preprogrammed message  
(Max. 32 digits per message)  
60  
61  
62  
63  
64  
OUT TO LUNCH  
IN A MEETING  
CALL _____________  
BACK AT __________  
RETURN ON________  
System Messages 65~99  
System messages 65~99 can only be programmed or permanently changed at the  
Administrator’s telephone. Any messages programmed at Administrator’s telephone remain in  
memory until canceled from Administrator’s telephone or until the system is reinitialized.  
Station Messages  
You can create up to 10 station messages (10~19). Once entered, a message can never be  
deleted; only overwritten. This is a station option that is enabled in system programming.  
To enter/store a station message  
1. Press /&'ꢀ0VJꢀ  
The LCD Msg Select/[PDN] LED  
flashes.  
6HOHFW  
MSG NO. ?  
...or [PDN] + ꢂꢊꢍ.  
2. Enter the two-digit  
message number  
The current message, if any, is displayed.  
(10~19) to be stored.  
3. Enter the message.  
The LCD Msg Select/[PDN] LED lights steadily, and the LCD  
displays the message. The message is now stored in system  
memory.  
(See “To enter LCD  
characters” on Page  
88.)  
90  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Messages  
4. Repeat Steps 1~3 for  
any additional  
messages you want to  
store.  
5. Press /&'ꢀ0VJꢀ  
The message displays on your LCD an Advisory Message (see  
below). To cancel the message display, press [PDN] and dial  
ꢂꢊꢍ or press /&'ꢀ0VJꢀ6HOHFW.  
6HOHFW  
...or 6SNU.  
To set an advisory message for incoming calls  
1. Press /&'ꢀ0VJꢀ  
The LCD Msg Select/[PDN] LED  
flashes.  
6HOHFW  
MSG NO. ?  
MSG NO. 10  
...or a [PDN] + ꢂꢊꢍ.  
2. Enter the desired  
message number:  
The selected message displays. (This  
assumes the message has already been  
stored in memory.)  
ꢈꢆ~ꢈꢏ (station)  
...or ꢊꢆ~ꢏꢏ (system)  
3. Press /&'ꢀ0VJꢀ  
The message displays on your telephone’s LCD. The LCD  
Msg Select/[PDN] LED lights continuously. The selected  
message is sent to LCD phones when they call your [PDN] or  
any [PhDN] owned by the telephone.  
6HOHFW  
...or 6SNU.  
4. If you have Call  
Forward set, press  
3DJH to display the  
message instead of  
the CF display.  
Strata DK Digital Telephone 5/99  
91  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Messages  
To cancel an advisory message that has been set at your station  
Press /&'ꢀ0VJꢀ6HOHFW  
...or [PDN] + ꢂꢊꢍꢀ+ 6SNU.  
The LED goes out. If a station message was sent, this procedure does not erase it.  
To set a advisory station message for a remote station  
1. While your telephone  
MODE 95  
is idle, press 0RGHꢀ+  
DEST EKT NO.?  
ꢏꢃ.  
2. Dial the destination  
[PDN].  
207 = the destination [PDN]  
MODE 95 DEST EKT  
EKT NO. 207  
3. Press 3DJH.  
MW TO ST123  
MSG NO?  
4. Enter the message  
number (station  
ꢈꢆaꢈꢏ; system,  
ꢊꢆaꢏꢏ).  
(This assumes the message is already  
stored in memory.)  
MW TO STXXX  
MSG NO?10  
5. Press 3DJH.  
Remote calling station messaging  
allows you to set a calling station  
message for only one station at a time.  
6. Press 0RGH.  
207 = the [PDN] where message will  
be set.  
CALL 207-010M  
010 = the message number.  
Called station  
M
= message is set.  
7. Press .  
Your LCD shows the time and date.  
The message is displayed at station  
207. LCD telephones calling station  
207 receives the message.  
SENT 207  
Your station  
92  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Messages  
Message Notifications  
With an LCD telephone, you can set short messages (up to 32 characters) that display to  
callers with LCD telephones.  
Any station can record a message; however, only stations with an LCD are able to see the  
stored messages. Stations that do not use Soft Keys (Soft Keys Off: 0RGHꢀ+ꢀꢄꢆ) can send  
messages “live” to other LCD station users.  
Notification Station Messaging  
Your station number and a message indication can be sent to another LCD station. When that  
station responds, it will receive the message. Soft Keys must be OFF at the sending station for  
this feature to operate.  
To set a notification station message  
1. Press [PDN] and dial  
the station Directory  
Number (station does  
not answer or is  
busy).  
2. Press 0RGH + .  
MW TO STXXX  
MSG NO.?  
3. Enter the message  
number.  
Station message (10~19), system message (60~99). The LCD  
displays the message. (This assumes the message has already  
been stored in memory.)  
4. Press 0VJ.  
5. Press 6SNU or hang  
Msg LED flashes on the called station.  
up to release.  
CALL 204-207M  
204 = the called [DN]  
207 = the [PDN] of the station that  
sent the message  
Called station  
M = message has been sent.  
SENT 204  
Your station  
Strata DK Digital Telephone 5/99  
93  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Messages  
To receive a notification station message  
Press 0VJ when your telephone Msg LED is flashing.  
To cancel the message from the telephone that set the message  
Press [PDN] and dial XXX is the [PDN] of the telephone that has the message set.  
ꢂꢊꢅ;;;.  
Group Notification Station Messaging  
This feature enables a station to set a Called Station Message for a group of stations.  
To set a notification station message for another station or group of stations  
1. Press 0RGH + ꢏꢅ.  
MODE 94  
DEST EKT NO.?  
2. Dial the destination  
[DN]  
Station groups correspond to the same  
stations that are in respective Page  
groups assigned in system  
programming.  
MODE 94  
DEST EKT NO. 207  
...or press ꢂꢌꢆ for all  
call page stations,  
207=destination [DN] or group  
number.  
...or enter a group  
code (ꢂꢌꢈ~ꢂꢌꢍ).  
ꢂꢌꢈ~ꢂꢌꢍ for Page Group 1~8  
respectively.  
3. Press 3DJH.  
MODE 94  
ORG EKT NO.?  
4. Dial the originating  
[PDN].  
This can be your number or another  
station number.  
MODE 94  
ORG EKT NO. XXX  
5. Press 3DJH.  
MSG NO.?  
6. Enter the message  
number (station  
ꢈꢆaꢈꢏ; system,  
ꢊꢆaꢏꢏ).  
The LCD displays the message. In this  
example, system message 60 was  
entered. (This assumes the message is  
already stored in memory.)  
OUT TO LUNCH  
94  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Messages  
7. Press 3DJH.  
8. Press 0RGH.  
9. Press .  
MSG NO.?  
MODE NO.?  
At the destination station, the LCD  
displays the originating station  
number and the 0VJ LED flashes.  
SENT 207M  
To receive a notification message  
Press 0VJ.  
To cancel the message from the telephone that set the message  
Press [PDN] and dial ꢂꢊꢅ;;;, where XXX is the [PDN] of the telephone that set the  
message.  
Silent Messaging (Busy Station)  
An audible tone and an LCD message can be sent to an LCD station that is busy. The busy  
station can return a message to the calling station’s LCD. The two stations may continue this  
procedure to carry on a “silent” conversation. Soft Keys must be OFF (0RGH + ꢄꢀꢆ) at the  
sending and receiving stations for this feature to operate.  
To send a message to a busy station  
1. When you receive a  
210=[DN]  
OVER TO ST210  
MSG NO?  
busy tone, press  
0RGH + .  
2. Enter the message  
number.  
Station message (10~19) and system  
message (60~99). The LCD displays  
the message. (This assumes the  
message is already stored in memory.)  
3. Press 3DJH.  
The destination station beeps four  
times and the message displays for 30  
seconds, or until you hang up.  
Strata DK Digital Telephone 5/99  
95  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Memos  
Your LCD confirms the message was  
sent.  
MSG SEND  
To return to a busy station message after receiving a busy station message  
1. Press 0RGH + .  
OVR TO ST210  
MSG NO?  
2. Enter the message  
number.  
Station message (10~19) and system message (60~99). The  
LCD displays the message. (This assumes the message is  
already stored in memory.)  
3. Press 3DJH.  
Your LCD confirms the message was  
sent.  
MSG SEND  
Memos  
Speed Dial Memos  
You can store names (12 characters max.) for each of 40 station speed dial numbers. The  
memo pad of names can be scrolled to select the appropriate party. The station must be  
enabled via system programming for LCD message memory.  
To program Speed Dial names and numbers  
1. Press 5HGLDO, then  
6SHHGꢀ'LDO.  
2. Dial a station speed  
dial code.  
See Table 15 on page 111 for speed  
dial codes.  
# * 10 SPEED DIAL  
3. Press 0RGH.  
If a name was previously stored on  
this code, it appears on the top line.  
*10 NAME  
SPEED DIAL  
96  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Memos  
4. Enter the name or  
memo (12 characters  
maximum).  
The name appears on the bottom line as you enter it. (See “To  
enter LCD characters” on Page 88.)  
5. Press 0RGH.  
6. Enter a phone number The number displays on the top line as you enter it.  
(16 characters  
maximum).  
7. Press 5HGLDO to  
record data in  
memory.  
To display the Speed Dial number and memo  
Press 0RGH + ꢍ;a;, where X~X is the speed dial number to be displayed.  
To dial a Speed Dial number  
1. When your phone is  
idle, press 0RGH + .  
2. Enter Station Speed  
Dial Code  
SPEED DIAL NO. 10  
...or System Speed  
Dial Code.  
3. Press 3DJH to see  
more of the directory  
of numbers/memos.  
4. Press an available  
The number is dialed.  
/LQH  
...or [DN] and enter a  
CO line access code.  
To check a speed dial number  
1. When phone is idle,  
press 0RGH + .  
MODE NO.? 8  
Strata DK Digital Telephone 5/99  
97  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Name/Number Display  
2. Dial a speed dial  
TOSHIBA is the memo (up to 12  
characters).  
*11 TOSHIBA  
7145553700  
number.  
714 583 3700 is the number (up to 16  
digits).  
3. Press 3DJH to scan  
the directory for the  
appropriate number/  
memo.  
If the number is longer than 16 digits, a “+” appears in the far  
right corner of the display.  
4. Press 6FUROO to  
display any remaining  
digits.  
Timed Reminders  
See “Timed Reminders” on Page 67.  
Name/Number Display  
This feature enables you to enter a name/title, telephone number, location, etc. in system  
memory. This name/title (e.g., LOBBY) displays on your station’s LCD while it is idle, and on  
other stations’ LCDs when you call them or they call you.  
Name display information for non-LCD telephones or voice mail/auto attendant devices may  
be entered by the System Administrator for display on other stations’ LCDs when called.  
When this feature is set, your Name/Number displays during direct, forwarded, and hunted  
calls. On override or OCA calls, it does not display.  
To enter name/number information  
1. Press [DN] + ꢂꢊꢇꢈ.  
USER NAME ?  
98  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Name/Number Display  
2. Enter the new  
information (up to 16  
characters, e.g., user  
name and station  
number). See “To  
enter LCD  
characters” on Page  
88.  
3. Press 6SNU.  
The information is stored and appears  
on the top line of your station’s LCD.  
TOSHIBA EXT. 200  
DATE DAY TIME  
When you call a station, the name/title  
displays on the bottom of the called  
station’s LCD.  
NO. 213  
TOSHIBA EXT. 200  
To clear name/number display  
1. Press [DN] +  
You hear confirmation tone, then busy tone.  
During clear:  
ꢂꢊꢇꢆ.  
2. Press 6SNU.  
NO. 213  
USER NAME RESET  
After clear: A name is displaced by  
message and call forward settings if  
they are set.  
NO. 213  
DATE DAY TIME  
Note This procedure does not erase  
the name/number. To restore  
the display, press [DN] +  
ꢂꢊꢇꢈ.  
Strata DK Digital Telephone 5/99  
99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
LCD Operation  
Name/Number Display  
To erase name/number display  
1. Press [DN] +  
Current information displays on the  
lower line of the LCD.  
USER NAME ?  
ꢂꢊꢇꢈ.  
2. Press in the alpha  
Blank characters replace the information.  
mode to enter blanks.  
3. Press 6SNU.  
The information is erased and the [PDN] of the telephone is  
displayed.  
100  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
4
This chapter provides an equipment overview of the following two optional units and  
describes the features buttons and their associated LEDs.  
Digital Add-on Module (DADM) – add 20 feature buttons to 2000-series digital  
telephones. Up to two DADMs can be connected to a telephone.  
Direct Station Selection (DSS) Consoles – available for system operators who do not  
have an attendant console. (See “DSS Console” on Page 103.)  
DADM  
The DADM, model DADM2020, is shown in Figure 4 on Page 102. The buttons can be  
programmed for [DSS], CO line access, and Station or System Speed Dial. Directory Numbers  
or other functions cannot be assigned to DADMs.  
Each [DSS] and /LQH button has an LED that provides a status of the CO line or station  
assigned to it.  
The [DSS] LED flashes green when the station equipped with an DADM is calling or  
transferring an outside call to a station. (If calling a station, the LED turns steady red when  
the called station answers; if transferring to a station, the LED turns steady red when you  
hang up to complete the transfer.) The DSS LED is steady red whenever the station  
associated with the DSS is ringing, busy, or in the DND mode.  
A Line (CO) LED is green when the CO line is in use by the DADM console user. It is red  
if it is in use by another telephone user.  
Strata DK Digital Telephone 5/99  
101  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
DADM  
Notes  
The button numbers shown in this figure  
are examples only and may not reflect the  
numbers on your particular station  
equipment.  
Not available on DK14 systems.  
209  
208  
207  
206  
205  
204  
203  
202  
201  
200  
219  
218  
217  
216  
215  
214  
213  
212  
211  
210  
229  
228  
227  
226  
225  
224  
223  
222  
221  
220  
239  
238  
237  
236  
235  
234  
233  
232  
231  
230  
First DADM  
Second DADM  
Figure 4  
Example Button Assignments for the Strata DK DADMs  
102  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
DSS Console  
DSS Console  
The DSS console operates alongside of a digital telephone to provide the telephone with 60  
additional feature buttons. The buttons can be programmed for [DSS], CO line access, All Call  
Page, Night Transfer, and Station or System Speed Dial. This guide applies to the DSS  
Console models DDSS2060 (see Figure 5), DDSS1060, and HDSS6560.  
LEDs on the DDSS2060 and DDSS1060 models light or flash red or green, and LEDs on the  
HDSS6560 model light or flash red. For the DDSS2060 and DDSS1060 models, the Line  
(CO) and [DSS] LEDs act in the same manner as on the DADM; other feature button LEDs on  
both of these models will be red when activated.  
Notes  
The button numbers shown in  
this figure are examples only  
and may not reflect the numbers  
on your particular station  
equipment.  
209  
208  
207  
206  
205  
204  
203  
202  
201  
200  
219  
218  
217  
216  
215  
214  
213  
212  
211  
210  
229  
228  
227  
226  
225  
224  
223  
221  
221  
220  
239  
238  
237  
236  
235  
234  
233  
232  
231  
230  
249  
248  
247  
246  
245  
244  
243  
242  
241  
240  
NT  
AC  
Not available on DK14 systems.  
257  
256  
255  
254  
253  
252  
251  
250  
2039  
Figure 5  
Example Button Assignments (DDSS2060 shown)  
Strata DK Digital Telephone 5/99  
103  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
[DSS] Button  
[DSS] Button  
The Direct Station Select [DSS] button can appear on both the DADM and DSS Console. Each  
DSS button is associated with a particular station in your telephone system. It can be used to  
transfer an outside call to the associated station or to make a direct call to the associated  
station. The [DSS] LED lights steady red when the station associated with the [DSS] is  
ringing, busy on a call, or in the DND mode; or when the associated station is idle, but all  
appearances of the station’s [PDN] are busy or in-use by other stations. [DSS] buttons cannot  
call station [PhDNs], Distributed Hunt Group [DNs], or ACD Groups.  
Features  
The LED color indications described in these feature descriptions apply specifically to the  
DADM and DSS Console models DDSS2060 and DDSS1060. Flash conditions described here  
apply to all DSS console models and the DADM.  
Calling a Station  
To call a station’s [PDN] from either a DSS console or a DADM, press the [DSS] associated  
with the station. A station call with a [DSS] can be made on-hook or off-hook, and with Voice  
First or Tone signaling. After pressing the button, treat the call like any other station call made  
from a digital telephone.  
[DSS] LEDs indicate whether the associated station is idle or busy. The LED is steady red if  
the station is busy or ringing, and is not lit if idle. If all the station’s PDN buttons are being  
used by other stations, the DSS LED of the station is lit steady red, but the station may be idle.  
If the station is in the DND mode, its DSS LED lights steady red.  
Transfer to an Idle Station  
You can transfer internal or outside calls to an idle station from either a DSS console or a  
DADM.  
To transfer a call to an idle station  
1. Press [DSS]  
The call is placed automatically on hold. The Line or [DN]  
LED flashes green at double the on-hold rate, and the [DSS]  
LED flashes green.  
corresponding to the  
station to be called.  
You hear a single-ring tone. (If using the Tone signaling mode,  
you hear successive ring tones.)  
104  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
Features  
2. Announce the call.  
3. Hang up.  
With Tone signaling, you would have to wait for the called  
station to answer before announcing the call.  
The call rings the called station when you hang up. While the  
called station is ringing, the [DSS] LED is steady red, and the  
Line LED flashes green at the on-hold rate or if on a [DN]  
button, it goes idle.  
When the called station answers the call, the [DSS] LED stays  
steady red, and the Line LED becomes steady red.  
4. If the station does not  
answer before a  
period set in system  
programming, the call  
recalls your station.  
Call Transfer with Camp-on  
You can transfer a call to a busy station from either a DSS console or an DADM. Use the  
[DSS] to transfer the call, even though the [DSS] LED associated with the station you are  
“transferring to” is red.  
To transfer call to a busy station  
1. Press [DSS]  
You may hear a busy tone. The original caller is placed  
automatically on hold. The Line or [DN] LED flashes green at  
double the on-hold rate, and the [DSS] LED remains steady  
red.  
corresponding to the  
busy station to be  
called.  
2. Hang up.  
The call rings the called station once with the camp-on tone.  
While the called station is receiving this tone, the Line LED  
flashes green (on-hold rate) or if you are on a [DN] button, it  
goes idle. The [DSS] LED remains steady red.  
When the called station answers the transferred call, the Line  
LED becomes steady red. The [DSS] LED remains steady red.  
Note If the busy station is in the DND mode, the call will not  
transfer, but will recall your telephone immediately.  
If the call is not answered after a specified Recall time set in  
system programming, camp-on is cancelled and the transferred  
call rings back.  
Strata DK Digital Telephone 5/99  
105  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
Features  
Call Answering (CO Line)  
If your DADM or DSS console is equipped with a /LQH button, you can answer CO line calls  
from the DADM or DSS console as you would from a digital telephone. See Chapter 2 –  
Features for detailed information.  
To answer an incoming CO Line call to a DADM or DSS Console  
Press the flashing /LQH.  
Speed Dial  
Your DADM or DSS console may be equipped with 6' (Speed Dial) buttons that can be  
programmed to dial telephone numbers or to access features. 6' buttons on either the DADM  
or DSS console function like 6' buttons on digital telephones. See Chapter 2 – Features for  
information.  
Paging  
You can make an announcement page to a group of station telephone speakers selected in  
system programming with $OOꢀ&DOOꢀ3DJH on the DSS console. 6' (if programmed) on either  
the DSS console or the DADM can be used for page announcements. See “All Call Page” on  
page 56.  
Call Forward Override ([DSS] Override)  
Either the DSS buttons on your DSS console or the associated telephone can be set in system  
programming to ring stations that are in the Call Forward mode, instead of being forwarded.  
Usually the console’s telephone is the unit activated to perform this function. Among other  
applications, this feature can be used to notify a person who forgets to deactivate the Call  
Forward feature after returning to the office.  
Important! DSS buttons on DADMs cannot override Call Forward.  
To override call forward with the console’s associated telephone  
1. Press &QIꢁ7UQ or  
[PDN].  
2. Dial the station  
number set for call  
forward.  
Make the call as you would from any other station. This  
procedure assumes your station has a typical program setting.  
106  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
Features  
To override call forward with your DSS Console  
Press the station [DSS] set for call forward.  
Night Transfer  
You can use the DSS console to make the system ring different telephones for incoming calls  
during different times of the day. For further details, refer to the Strata DK System  
Administrators User Guide.  
To enable/disable night transfer  
Press 1LJKWꢀ7UDQVIHU to toggle night transfer ON/OFF.  
Strata DK Digital Telephone 5/99  
107  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
Features  
108  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Access Codes  
A
This appendix contains access codes for outside Speed Dial numbers, CO lines, Paging Group  
and Paging Zone Codes.  
CO Line Access Codes  
CO lines are used when you dial an outside number. If your telephone does not have a &2 or  
/LQH button, you can enter the appropriate code listed in Table 12 to access an outside line.  
You can also store the code on a Speed Dial (6') button for one-touch access. If you are  
storing a CO line access code onto a Speed Dial code, enter ꢅꢅ before the CO access code  
(e.g., to store code ꢄꢆꢆꢈ, enter ꢅꢅꢄꢆꢆꢈ).  
In some systems, is used as a general group code or to access Least Cost Routing (LCR).  
System users are required to dial in order to access an outside line. If you press in a system  
programmed with LCR, you may not hear internal dial tone, depending on system  
programming.  
See your System Administrator for the code which applies to your telephone.  
To access a line  
Press [PDN] + CO Line Access Code  
Table 12  
CO Line Access Codes  
System  
CO Line Access Codes  
DK14  
ꢏꢀorꢀꢍꢆꢈaꢍꢆꢅꢀorꢀꢂꢄꢆꢆꢈaꢂꢄꢆꢆꢅ  
ꢏꢀorꢀꢍꢆꢈaꢍꢆꢍꢀor ꢂꢄꢆꢆꢈaꢂꢄꢆꢆꢍ  
ꢏꢀorꢀꢍꢆꢈaꢍꢆꢍꢀor ꢂꢄꢆꢆꢈaꢂꢄꢆꢈꢇ  
DK16e/DK16  
DK40i/DK40  
Strata DK Digital Telephone 5/99  
109  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
Feature Access Codes  
Table 12  
CO Line Access Codes (Continued)  
System  
CO Line Access Codes  
DK424 (RCTUA)  
ꢏꢀorꢀꢍꢆꢈaꢍꢆꢍꢀorꢀꢂꢄꢆꢆꢈaꢂꢄꢆꢈꢊ  
ꢏꢀorꢀꢍꢆꢈaꢍꢆꢍꢀorꢀꢂꢄꢆꢆꢈaꢂꢄꢆꢅꢍ  
ꢏꢀorꢀꢍꢆꢈaꢍꢈꢊꢀorꢀꢂꢄꢆꢆꢈaꢂꢄꢈꢅꢅ  
ꢏꢀorꢀꢍꢆꢈaꢍꢈꢊꢀorꢀꢂꢄꢆꢆꢈaꢂꢄꢇꢆꢆ  
DK424 (RCTUBA/BB)  
DK424 (RCTUC/D)  
DK424 (RCTUE/F)  
Notes  
ꢏꢀaccesses LCR or a general line group.  
ꢍꢆꢈaꢍꢈꢊ accesses line groups 1~16, respectively.  
ꢂꢄꢆꢆꢈaꢂꢄꢇꢆꢆ accesses individual lines 1~200, respectively.  
Feature Access Codes  
See Table 7 on page 63.  
Paging Access Codes  
Your telephone can be assigned to page group(s). Telephones can be a member of more than  
one group and each group can have as many as 120 stations. Station users can access each  
group separately by dialing an access code (Tables 13~14).  
To enter a paging group access code  
Press [PDN] + Access Code  
Table 13  
Paging Groups  
Paging Group  
Station Group A  
Station Group B  
Station Group C  
Station Group D  
Access Code  
Paging Group  
Station Group E  
Station Group F  
Station Group G  
Station Group H  
Access Code  
ꢂꢌꢈꢃ  
ꢂꢌꢈꢈ  
ꢂꢌꢈꢇ  
ꢂꢌꢈꢌ  
ꢂꢌꢈꢅ  
ꢂꢌꢈꢊ  
ꢂꢌꢈꢄ  
ꢂꢌꢈꢍ  
110  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
Speed Dial Access Codes  
Table 14  
External Paging Zones  
External Paging Zone  
Access Code  
External Paging Zone  
Access Code  
DK14/DK40i/DK40/DK424 (all processors)  
Paging  
All Call Page Zone  
Paging  
ꢂꢌꢆ  
ꢂꢌꢏ  
All Call, External Page Zone  
DK40i/DK40/DK424 ((RCTUA, RCTUBA/BB, RCTUC/D)  
Zone A  
ꢂꢌꢃ  
ꢂꢌꢊ  
Zone C  
Zone D  
ꢂꢌꢄ  
ꢂꢌꢍ  
Zone B  
DK424 (RCTUE/F)  
Zone A  
ꢂꢌꢃꢈ  
ꢂꢌꢃꢇ  
ꢂꢌꢃꢌ  
ꢂꢌꢃꢅ  
Zone E  
Zone F  
Zone G  
Zone H  
ꢂꢌꢃꢃ  
ꢂꢌꢃꢊ  
ꢂꢌꢃꢄ  
ꢂꢌꢃꢍ  
Zone B  
Zone C  
Zone D  
Speed Dial Access Codes  
The number of station and system speed dial numbers available to you depends on the size of  
your company’s telephone system. Check with your System Administrator to find out which  
codes apply to your system.  
Once you store a telephone number on any of the codes listed below, you can dial the number  
ꢈꢆ or 6SHHGꢀ'LDO + ꢈꢆ.  
by entering the code, such as  
Table 15  
Speed Dial Access Codes  
Station  
Speed Dial Codes  
System  
Speed Dial Codes  
Telephone System Size  
Small System  
(DK14/DK16e/DK16/DK40i/  
DK40 RCTUA)  
ꢈꢆaꢅꢏ  
ꢊꢆaꢏꢏ  
Medium System  
(RCTUBA/BB and RCTUC/D)  
ꢈꢆaꢅꢏ  
ꢊꢆꢆaꢊꢏꢏ  
ꢇꢆꢆaꢏꢏꢏ  
Large System  
(RCTUE/F)  
ꢈꢆꢆaꢈꢌꢏ  
Strata DK Digital Telephone 5/99  
111  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
Speed Dial Access Codes  
Table 16  
Speed Dial Number Linking  
System Speed Dial Codes that can be Linked to  
other Speed Dial Codes  
System  
DK14, DK16e, DK40, RCTUA  
RCTUBA/BB, RCTUC/D  
RCTUE/F  
ꢏꢆaꢏꢏ  
ꢊꢏꢆaꢊꢏꢏ  
ꢏꢏꢆaꢏꢏꢏ  
112  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Centrex Application  
B
Your system may be equipped with the Centrex Application, which enhances its feature  
capability when installed behind a Centrex or PBX system.Your telephone may have access to  
one or more of the enhanced Centrex features listed below:  
Flexible Directory Numbering  
A station’s [PDN] can be three or four digits. It is, therefore, possible to match a station’s  
[PDN] and Centrex line extension number. Dial the entire station number when indicated.  
Note Some access code numbers may have been changed to avoid system numbering plan  
conflicts.  
Centrex Feature Buttons  
You can access some Centrex features by pressing a preprogrammed flexible button on your  
telephone, instead of dialing a Centrex access code. The Centrex access code, including the  
necessary flash and/or pause sequence, is activated when the button is pressed. See your  
Centrex or PBX operations manual for specific details.  
Ringing Repeat  
The distinctive ring patterns available in your Centrex system are automatically repeated with  
your digital telephone, enabling you to answer appropriately for either outside, inside or  
callback calls.  
Strata DK Digital Telephone 5/99  
113  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
Delayed Ringing  
Delayed Ringing  
CO or Centrex line(s) can be programmed for a 12-second and/or 24-second ring delay at  
stations to permit alternate answering conditions. Answer the line when your telephone is  
ringing.  
114  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Button Labels  
C
All flexible buttons must be programmed for your telephone in system programming and vary  
for individual telephones. If a button does not appear on your display or telephone keystrip  
label, see your System Administrator for button assignments.  
The button labels in this guide are for the 2000-series telephone mode.  
Table 17  
Feature Button Definitions  
2000-series  
Telephone  
Definitions  
$FFRXQWꢀ&RGH  
Account Code Button  
Press to enter a Voluntary Account Code anytime during a Central Office (CO) line call  
without interrupting the conversation.  
$ODUPꢀ5HVHW  
Alarm Reset Button  
Press to turn off a telephone alarm connected to a facility alarm mechanism.  
$OHUWꢀ6LJQDOꢀꢐꢈꢑꢀꢇꢑꢀ  
ꢌꢑꢀꢀRUꢀꢅꢒ  
Alert Signaling Buttons  
Press to alert a predesignated station with a distinctive sound and to indicate a pre-  
arranged meaning and visual indication to a predesignated station. Up to four Alert  
Signal buttons can be assigned to a telephone.  
$OOꢀ&DOOꢀ3DJH  
All Call Voice Page Button  
Press to page all of the digital and electronic telephones in the All Call Page group.  
$XWRꢀ%XV\ꢀ5HGLDO  
Automatic Busy Redial Button  
Press to set up Automatic Busy Redial after receiving a busy tone on a dialed CO line  
call (not available when calling on tie or DID CO lines).  
$XWRꢀ&DOOEDFN  
Automatic Callback Button  
Press to recall a busy station or station in the Do Not Disturb (DND) mode as soon as  
that station becomes idle or deactivates DND. Also used for CO line queuing when all  
lines are busy.  
&DOOꢀ)UZGꢀ$OOꢀ&DOOV  
Call Forward-All Calls Button  
Press to forward all calls to another station or voice mail device.  
Strata DK Digital Telephone 5/99  
115  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
Delayed Ringing  
Table 17  
Feature Button Definitions (Continued)  
2000-series  
Telephone  
Definitions  
&DOOꢀ)UZGꢀ%XV\  
Call Forward-Busy Button  
Press to forward calls immediately to another station or voice mail device when your  
station is busy or in the DND mode.  
&DOOꢀ)UZGꢀ%XV\ꢀ  
1$QV  
Call Forward-Busy/No Answer Button  
Press to forward calls immediately to another station or voice mail device when your  
station is busy or in DND mode. Also forwards calls when your station is not answered  
after 8~60 seconds (set at your station).  
&DOOꢀ)UZGꢀ1Rꢀ  
$QVZHU  
Call Forward-No Answer Button  
Press to forward calls to another station or voice mail device when your station is not  
answered after 8~60 seconds (set at your station).  
&DOOꢀ)UZGꢀ([WHUQDO  
&DOOꢀ)UZGꢀWR  
Call Forward-External Button  
Press to forward Private or DID line calls to an external or internal telephone number.  
Call Forward-Fixed Button  
Press to forward all calls to a station or voice mail device assigned in system  
programming.  
'DWDꢀ5HOHDVH  
Data Release Button  
Press to release data calls. See the Strata DK PC/Data Interface User Guide.  
'LUHFWHGꢀ3LFNXS  
Call Pickup Button  
Press to initiate a ringing Directed Call Pickup of CO line, [DN], and page calls.  
'LUHFWHG3LFNXSꢈꢑꢀ Tenant Call Pickup Buttons  
ꢇꢑꢀꢌꢑꢀRUꢀꢅꢒ  
'Rꢀ1RWꢀ'LVWXUE  
'66  
If the system is shared by tenants, the Directed Pickup 1~4 buttons pick up ringing CO  
line calls for Tenants 1~4 respectively.  
Do Not Disturb Button  
Press to lock your station in or out of the DND mode.  
Direct Station Selection Button(s)  
Press to ring a preselected station. The LED associated with each DSS button provides  
the status (idle/busy) of the station assigned to the button.  
)ODVK  
Flash Button  
Press to perform the following functions: Disconnect and recall dial tone on a CO line;  
access Centrex or PBX features; enter a pause or flash signal when programming  
speed dial numbers.  
*URXSꢀ3LFNXS  
Group Pickup Button  
Press to pick up a call that is ringing a station that belongs to a Pickup Group that your  
station is a member of.  
116  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
Delayed Ringing  
Table 17  
Feature Button Definitions (Continued)  
2000-series  
Telephone  
Definitions  
Handset Off-hook Call Announce Button  
+6ꢀ2&$ꢀ7DONEDFN  
Press this key while off-hook busy with a call and while being called by an internal caller  
who initiates off-hook call announce to switch the talk path from the current call to the  
off-hook call announce internal caller.  
/&'ꢀ0VJꢀ6HOHFW  
Message Select Button  
Press to enable system and personal messages to be displayed on the optional 32-  
character LCD.  
/LQH  
Line Button  
Press to answer or access an outside Central Office (CO) line.  
/RVWꢀ&DOOꢀ$XWRꢀ'LDO  
Unanswered (Lost) Call Automatic Dial Button  
Press to automatically dial the stored ANI (Automatic Number Identification) or Caller ID  
number shown on the LCD. Unanswered calls will be stored on this button and the LCD.  
0LFURSKQꢀ&XWꢋRII  
Microphone Cutoff Button  
Press to turn the microphone off/on while idle, providing privacy when you receive  
handsfree internal calls. Also functional when your station receives calls—the Mic  
button controls the microphone when you originate calls.  
0RGHP  
Modem Button  
Press to reserve a modem from a pool. The LED of the button indicates the status of the  
modem pool. See the Strata DK PC/Data Interface User Guide.  
0VJꢀ:DLW  
Additional Message Waiting Buttons  
Phantom Directory Numbers allow multiple Message Waiting buttons with LEDs for up  
to four different Directory Numbers [DNs] other than your Primary Directory Number  
[PDN]. It performs the same Message Waiting functions as the MW/FL button.  
1LJKWꢀ7UDQVIHU  
Night Transfer Button  
Press to control the system’s CO line ringing pattern for after-hours incoming calls.  
1LJKWꢀ7UDQVIHUꢀ  
ꢐꢈaꢅꢒ  
Tenant Night Transfer Buttons  
Press the appropriate button to control the system’s CO line ringing patterns for after  
hours incoming calls for either of the tenants that share a single Strata DK280 system.  
17ꢀ/RFNꢀꢐꢈaꢅꢒ  
2UELWꢀ/LVW  
Night Transfer Lock Buttons  
Initiates entry of the NT Lock password. NT L LED will be on when the system ring  
mode (Day/Day2/Night) is locked.  
Park Orbit Display Button - LCD Telephones Only  
Press to display call(s) parked in orbit. If there are multiple parked calls, a + sign  
appears on the LCD.  
Strata DK Digital Telephone 5/99  
117  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
Delayed Ringing  
Table 17  
Feature Button Definitions (Continued)  
2000-series  
Telephone  
Definitions  
3DUNꢀDQGꢀ3DJH  
Park/Page Button  
Press to park internal or outside call in orbit and announce to other telephones or paging  
speakers to retrieve the parked calls.  
3DUNꢀLQꢀ2UELW  
Park Button  
Press to park internal or outside calls in an orbit. Call retrieval can be made locally from  
the same parking telephone or remotely from a different telephone.  
3RROHGꢀ/LQHꢀ*US  
3ULYDF\ꢀRQꢀ/LQH  
Pooled Line Button  
Press to access an available CO line from a group of lines appearing under one button.  
Privacy Button  
Press to block Privacy Override on common CO line buttons. This button does not block  
Busy Override or Executive Override.  
3ULYDF\ꢀ5HOHDVH  
Privacy Release Button  
Press to release privacy on common CO line buttons, enabling other station users to  
enter your conversations on those buttons. Privacy release does not apply to common  
[DN] buttons which are always private.  
5HOHDVHꢀDQGꢀ$QV  
5HOHDVHꢀ&DOO  
Release and Answer Button  
Press to disconnect or complete the transfer the current CO or [DN] call and  
automatically answer the new incoming CO or [DN] call.  
Release Button  
Press to disconnect or complete the transfer of the current CO or [DN] call and to place  
your station in the idle condition.  
6DYHꢀ/DVWꢀ1XPEHU  
Save Button  
After dialing an outside or internal directory number, press to “save” the number. Later,  
you can have the system automatically redial the number for you when you press the  
button after accessing an internal or outside line.  
6'ꢀRUꢀ&XVWRPL]HGꢀ  
%XWWRQ  
Speed Dial Button  
Press to Speed Dial a telephone number or feature access codes. SD buttons can be  
used as either System Speed Dial numbers or Station Speed Dial numbers.  
6SHHGꢀ'LDO  
Speed Dial Select Button  
Press (in conjuncton with Redial) to store and access Speed Dial number.  
6SGꢀ'LDOꢀ/QJꢀ3DXVH Pause (Long) Button  
Press to insert a 10-second pause when programming Speed Dial numbers.  
6SGꢀ'LDOꢀ3DXVH  
Pause Button  
Press to set either a one-half or two-second pause when programming Speed Dial  
numbers. (The pause time is set in system programming).  
118  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
Delayed Ringing  
Table 17  
Feature Button Definitions (Continued)  
2000-series  
Telephone  
Definitions  
6WDUW  
Start Button  
Press to make an outgoing call using an ISDN trunk.  
6XE  
Subaddress Button  
Press to enter a subaddress on an ISDN trunk outgoing call.  
7HOꢀ6HWꢀ0XVLF  
Background Music Button  
Press to turn Background Music on or off over your station speaker.  
7RQHꢀ'LDOꢀ6HOHFW  
Tone Button  
Press to change the outgoing dialing of the CO line in use from dial pulse to tone  
signaling.  
8QORFNꢀ'RRU  
Door Lock Buttons  
Press to unlock a door lock mechanism.  
Strata DK Digital Telephone 5/99  
119  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Add-on Module/DSS Console  
Delayed Ringing  
120  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index  
automatic busy redial, 20  
automatic callback, 21  
automatic hold, 22  
A
about this book  
conventions, ix  
how to use this guide, viii  
organization, viii  
related documents, x  
B
before you begin, 13  
BGM over telephone speakers, 23  
BLF display, 83  
busy override, 54  
button labels, 115  
buttons, 3  
ABR, 20  
ACB, 21  
access code  
using, 25  
access codes, 109  
CO Line, 109  
feature, 62  
speed dial, 111  
account code  
[DSS], 104  
[PDN], 6  
[PhDN], 6  
[SDN], 6  
Cnf/Trn, 3  
directory number, 5  
feature, 7  
calls, 17  
emergency override of forced account  
codes, 17  
forced account codes (verified/non-  
verified), 17  
fixed, 3  
flexible, 5  
add-on moduleDSS console, 101  
advisory messaging, 91  
alert signaling, 19  
all call page, 56  
Hold, 3  
LCD, 8  
Mic, 4  
Mode, 77  
ANI/Caller ID, 84  
attendant console calling, 19  
auto dial lost calls, 86  
Msg, 4  
Page, 78  
Redial, 4  
Strata DK Digital Telephone 5/99  
121  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index  
C ~ F  
Scroll, 78  
Spkr, 5  
volume control, 3, 5  
directed call pickup, 34  
directory number, 5  
DISA, 38  
incoming calls, 38  
outgoing calls, 39  
DNIS, 84  
do not disturb (DND), 40  
do not disturb override, 54  
door lock, 41  
door phone, 42  
[DSS] button, 104  
DSS, 40  
C
call forward, 23  
all calls, 26  
busyno answer, 28  
external, 29  
fixed, 29  
modes, 24  
no answer, 27  
console, 101, 103  
to voice systems, 75  
using the buttons, 25  
call park  
E
orbit list display, 85  
orbits, 31  
call pickup, 33  
emergency override of forced account codes, 17  
emergency ringdown, 45, 48  
executive override, 54  
directed, 34  
exit from any mode, 79  
call transfer, 35  
with camp-on, 35  
call waiting, 36  
called station messaging, 93  
Caller ID/ANI/DNIS information mode, 84  
centrex application, 113  
centrex feature buttons, 113  
Cnf/Trn, 3  
CO Line access codes, 109  
conference calls, 37  
control buttons, 77  
F
feature access codes, 62  
feature buttons, 7  
features, 104  
call answering (CO Line), 106  
call forward override ([DSS] Override), 106  
call transfer with camp-on, 105  
calling a station, 104  
night transfer, 107  
paging, 106  
speed dial, 106  
transfer to an idle station, 104  
flash, 64  
D
DADM, 101  
datetime/day adjustment, 38  
flexible buttons, 5  
flexible directory numbering, 113  
forced account codes (verified/non-verified), 17  
delayed ringing, 114  
digital add-on module (DADM), 101  
direct inward system access, 38  
direct station selection buttons, 40  
122  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index  
G ~ O  
G
M
group called station messaging, 94  
group listening, 45  
group pickup, 3435  
memo, 96  
speed dial, 96  
timed reminders, 98  
message, 89  
calls to other groups, 34  
calls within your group, 34  
advisory, 91  
called station, 93  
group called station, 94  
notifications, 93  
remote calling station, 92  
silent (busy station), 95  
station, 90  
H
handsfree answerback, 45  
handsfree monitoring, 46  
Hold, 3  
hotline service  
system, 90  
emergency ringdown, 45, 48  
message waiting light  
on [PDN], 48  
I
on [PhDN/MW], 49  
on another telephone, 50  
messages, memos, and name display, 87  
Mic, 4  
microphone cut-off, 50  
mode button, 77  
incoming DISA calls, 38  
indicators  
LED, 9  
ISDN  
buttons, 15, 47, 69, 119  
feature codes, 63  
Msg, 4  
L
N
LCD, 8  
namenumber display, 47, 98  
buttons, 8  
how to enter characters, 87  
messages, 89  
operation, 77  
O
OCA, 51  
off-hook, 10  
off-hook call announce, 51  
on-hook, 10  
outgoing DISA calls, 39  
override  
telephones, 25  
incoming calls, 25  
outgoing call, 25  
LED indicators, 9  
liquid crystal display (LCD), 8  
lost calls  
busy, 54  
do not disturb, 54  
executive, 54  
retrieve and auto dial, 86  
Strata DK Digital Telephone 5/99  
123  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Index  
P ~ V  
privacy, 55  
toll restriction, 55  
override calls, 53  
access codes, 111  
advanced features, 62  
chain dialing, 67  
linked speed dial example, 66  
number linking, 65  
pause and flash storage, 64  
long pause, 64  
P
page announcements, 56  
page button, 78  
paging group codes, 110  
phantom directory number, 6  
primary directory number, 6  
privacy  
memos, 96  
pause, 64  
Spkr, 5  
SP-OCA, 52  
start (ISDN button), 15, 47  
sub (subaddress ISDN button), 47  
on-line, 57  
override, 55  
T
Q
timed reminders, 67  
toll restriction override, 55  
tonepulse dialing, 69  
two (tandem) CO line connection, 69  
[DN], 69  
quick reference, 14  
R
redial, 4  
release and answer, 58  
remote calling station messaging, 92  
remote destination change, 30  
retrieve and auto dial lost calls, 86  
ringing repeat, 113  
CO buttons, 70  
supervision, 72  
U
using access codes, 25  
S
V
saved number redial, 58  
scroll button, 78  
voice mail integration, 72  
message mailbox, 72  
message retrieval, 73  
multiple message retrieval, 74  
volume, 3, 5  
secondary directory number, 6  
silent messaging (busy station), 95  
soft keys, 79  
display, 80  
how to use, 80  
making a conference call (example), 80  
prompts, 82  
volume controls, 10  
voluntary account codes (verified/non-  
verified), 17  
speakerphone, 59  
speed dial, 60  
124  
Strata DK Digital Telephone 5/99  
Download from Www.Somanuals.com. All Manuals Search And Download.  

Tektronix Stereo System CSA8000B User Manual
TIMEX Weather Products Thermometer ET 71OS User Manual
Toshiba VCR KV 5124A User Manual
Ultra Products Computer Accessories 93900 User Manual
Uniden Cordless Telephone DXAI8580 Series User Manual
Uniden Scanner BCT8 User Manual
Velodyne Acoustics Speaker HGS 10 User Manual
Verbatim MP3 Player VM 205 User Manual
Vixen Binoculars ARK Series User Manual
Weber Charcoal Grill 56561 User Manual