TEC Thermal Printer
B-SX4T-QQ/QP
Owner's Manual
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CE Compliance (for EU only)
This product complies with the requirements of EMC and Low Voltage Directives including their
amendments.
VORSICHT:
• Schallemission: unter 70dB (A) nach DIN 45635 (oder ISO 7779)
• Die für das Gerät Vorgesehene Steckdose muß in der Nähe des Gerätes und leicht zugänglich sein.
Centronics is a registered trademark of Centronics Data Computer Corp.
Microsoft is a registered trademark of Microsoft Corporation.
Windows is a trademark of Microsoft Corporation.
As an ENERGY STAR® Partner, TOSHIBA TEC has determined that this
product meets the ENERGY STAR® guidelines for energy efficiency.
-- Outline of the International ENERGY STAR® Office Equipment Program --
The International ENERGY STAR® Office Equipment Program is an international program that
promotes energy saving through the penetration of energy efficient computers and other office
equipment. The program backs the development and dissemination of products with functions that
effectively reduce energy consumption. It is an open system in which business proprietors can
participate voluntarily. The targeted products are office equipment such as computers, monitors,
printers, facsimiles, copiers, scanners, and multifunction devices. Their standards and logos are
uniform among participating nations.
ENERGY STAR is a U.S. registered mark.
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable rotection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and sed in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operations of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
(for USA only)
Changes or modifications not expressly approved by manufacturer for compliance could void the
user’s authority to operate the equipment.
“This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.”
“Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.”
(for CANADA only)
Copyright © 2003
by TOSHIBA TEC CORPORATION
All Rights Reserved
570 Ohito, Ohito-cho, Tagata-gun, Shizuoka-ken, JAPAN
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Safety Summary
ENGLISH VERSION EO1-33034
6DIHW\ꢀ6XPPDU\ꢀ
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions
necessary for safe handling are included in this manual. All warnings and cautions contained in this manual
should be read and understood before handling or maintaining the equipment.
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified
using the procedures described in this manual, turn off the power, unplug the machine, then contact your
authorised TOSHIBA TEC representative for assistance.
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This symbol indicates warning items (including cautions).
Specific warning contents are drawn inside the symbol.
(The symbol on the left indicates a general caution.)
This symbol indicates prohibited actions (prohibited items).
Specific prohibited contents are drawn inside or near the symbol.
(The symbol on the left indicates “no disassembling”.)
This symbol indicates actions which must be performed.
Specific instructions are drawn inside or near the ● symbol.
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)
This indicates that there is the risk of death or serious injury if the
machines are improperly handled contrary to this indication.
:$51,1*ꢀ
Do not use voltages other than
the voltage (AC) specified on the
rating plate, as this may cause
fire or electric shock.
Do not plug in or unplug the power
cord plug with wet hands as this
may cause electric shock.
If the machines share the same
outlet with any other electrical
appliances that consume large
amounts of power, the voltage
will fluctuate widely each time
these appliances operate. Be sure
to provide an exclusive outlet for
the machine as this may cause
fire or electric shock.
Do not place metal objects or
water-filled containers such as
flower vases, flower pots or mugs,
etc. on top of the machines. If
metal objects or spilled liquid enter
the machines, this may cause fire
or electric shock.
Do not insert or drop metal,
flammable or other foreign
Do not scratch, damage or modify
the power cords. Also, do not
objects into the machines through
the ventilation slits, as this may
cause fire or electric shock.
place heavy objects on, pull on, or
excessively bend the cords, as this
may cause fire or electrical shock.
If the machines are dropped or
their cabinets damaged, first turn
off the power switches and
disconnect the power cord plugs
from the outlet, and then contact
your authorised TOSHIBA TEC
representative for assistance.
Continued use of the machine in
that condition may cause fire or
electric shock.
Continued use of the machines in
an abnormal condition such as
when the machines are producing
smoke or strange smells may cause
fire or electric shock. In these
cases, immediately turn off the
power switches and disconnect the
power cord plugs from the outlet.
Then, contact your authorised
TOSHIBA TEC representative for
assistance.
( i )
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Safety Summary
ENGLISH VERSION EO1-33034
If foreign objects (metal
When unplugging the power cords,
be sure to hold and pull on the plug
portion. Pulling on the cord portion
may cut or expose the internal wires
and cause fire or electric shock.
fragments, water, liquids) enter
the machines, first turn off the
power switches and disconnect
the power cord plugs from the
outlet, and then contact your
authorised TOSHIBA TEC
representative for assistance.
Continued use of the machine in
that condition may cause fire or
electric shock.
Ensure that the equipment is
properly grounded. Extension
cables should also be grounded.
Fire or electric shock could
occur on improperly grounded
equipment.
Do not remove covers, repair or
modify the machine by yourself.
You may be injured by high
voltage, very hot parts or sharp
edges inside the machine.
This indicates that there is the risk of personal Injury or damage to
objects if the machines are improperly handled contrary to this indication.
&$87,21ꢀ
Precautions
The following precautions will help to ensure that this machine will continue to function correctly.
● Try to avoid locations that have the following adverse conditions:
* Temperatures out of the specification
* Shared power source
* Direct sunlight
* High humidity
* Dust/Gas
* Excessive vibration
● The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild
detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic
covers.
● USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.
● DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high
temperatures, high humidity, dust, or gas.
● Ensure the printer is operated on a level surface.
● Any data stored in the memory of the printer could be lost during a printer fault.
● Try to avoid using this equipment on the same power supply as high voltage equipment or equipment
likely to cause mains interference.
● Unplug the machine whenever you are working inside it or cleaning it.
● Keep your work environment static free.
● Do not place heavy objects on top of the machines, as these items may become unbalanced and fall
causing injury.
● Do not block the ventilation slits of the machines, as this will cause heat to build up inside the
machines and may cause fire.
● Do not lean against the machine. It may fall on you and could cause injury.
● Care must be taken not to injure yourself with the printer paper cutter.
● Unplug the machine when it is not used for a long period of time.
● Place the machine on a stable and level surface.
Request Regarding Maintenance
● Utilize our maintenance services.
After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance
once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the
machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy
seasons.
● Our preventive maintenance service performs the periodic checks and other work required to maintain
the quality and performance of the machines, preventing accidents beforehand.
For details, please consult your authorised TOSHIBA TEC representative for assistance.
● Using insecticides and other chemicals
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or
other parts to deteriorate or cause the paint to peel.
(ii)
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ENGLISH VERSION EO1-33034
APPENDIX 1 SPECIFICATIONS.................................................................................................EA1-1
A1.1 Printer ..........................................................................................................................EA1-1
A1.2 Options ........................................................................................................................EA1-2
A1.3 Media...........................................................................................................................EA1-2
A1.3.1 Media Type.......................................................................................................EA1-2
A1.3.2 Detection Area of the Transmissive Sensor .....................................................EA1-3
A1.3.3 Detection Area of the Reflective Sensor...........................................................EA1-4
A1.3.4 Effective Print Area...........................................................................................EA1-4
A1.4 Ribbon .........................................................................................................................EA1-5
APPENDIX 2 MESSAGES AND LEDS.......................................................................................EA2-1
APPENDIX 3 INTERFACE ..........................................................................................................EA3-1
APPENDIX 4 PRINT SAMPLES..................................................................................................EA4-1
GLOSSARIES
INDEX
WARNING!
This is a Class A product. In a domestic environment this product may cause radio interference in
which case the user may be required to take adequate measures.
CAUTION!
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.
2. The contents of this manual may be changed without notification.
3. Please refer to your local Authorised Service representative with regard to any queries you may have in
this manual.
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1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33034
1.1 Introduction
1. PRODUCT OVERVIEW
Thank you for choosing the TEC B-SX4T series thermal printer. This
Owner’s Manual contains from general set-up through how to confirm
the printer operation using a test print, and should be read carefully to
help gain maximum performance and life from your printer. For most
queries please refer to this manual and keep it safe for future reference.
Please contact your TOSHIBA TEC representative for further
information concerning this manual.
1.1 Introduction
1.2 Features
This printer has the following features:
• The print head block can be opened providing smooth loading of
media and ribbon.
• Various kinds of media can be used as the media sensors can be
moved from the centre to the left edge of the media.
• When the optional interface board is installed, Web functions such as
remote maintenance and other advanced network features are
available.
• Superior hardware, including the specially developed 8 dots/mm (203
dots/inch) thermal print head which will allow very clear print at a
printing speed of 76.2 mm/sec. (3 inches/sec.), 152.4 mm/sec. (6
inches/sec.), or 254.0 mm/sec. (10 inches/sec.).
• Besides the optional Cutter Module, there is also an optional Strip
Module, Ribbon Saving Module, PCMCIA Interface Board,
Expansion I/O Interface Board, LAN Interface Board, and the USB
Interface Board.
Unpack the printer as per the Unpacking Instructions supplied with the
printer.
1.3 Unpacking
NOTES:
1. Check for damage or
scratches on the printer.
However, please note that
TOSHIBA TEC shall have no
liability for any damage of
any kind sustained during
transportation of the product.
2. Keep the cartons and pads
for future transportation of
the printer.
E1- 1
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1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33034
1.4 Accessories
When unpacking the printer, please make sure all the following
accessories are supplied with the printer.
1.4 Accessories
US Power Cord (1 pc.)
(P/No. FBCB0030203)
QQ model only
EU Power Cord (1 pc.)
(P/No.EKA-0030001)
QP model only
Fan Filter (1 pc.)
CD-ROM (1 pc.)
(P/No. FMBB0036801)
QQ (P/No.: 7FM00331000)
QP (P/No.: 7FM00254000)
E1- 2
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1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33034
1.5 Appearance
The names of the parts or units introduced in this section are used in the
following chapters.
1.5 Appearance
291 (11.5)
460 (18.1)
1.5.1 Dimensions
308
(12.1)
Dimensions in mm (inches)
Top Cover
1.5.2 Front View
LCD Message Display
Operation Panel
Supply Window
Media Outlet
1.5.3 Rear View
PCMCIA Card Slot (Option),
USB Connector (Option), or
LAN Connector (Option)
Parallel Interface
Connector (Centronics)
USB Connector
(Option) or LAN
Connector (Option)
Serial Interface
Connector (RS-232C)
Expansion I/O
Interface Connector
(Option)
Power Switch
: OFF
AC Power Inlet
|: ON
E1- 3
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1. PRODUCT OVERVIEW
ENGLISH VERSION EO1-33034
1.5 Appearance
LCD Message Display
1.5.4 Operation Panel
POWER LED
(Green)
ON LINE LED
(Green)
ERROR LED
(Red)
[FEED] key
[PAUSE] key
[RESTART] key
Please see Section 3.1 for further information about the Operation Panel.
Locking Ring
1.5.5 Interior
Ribbon Stopper
Supply Holder
Print Head Block
Print Head
Platen
Supply Shaft
Head Lever
Ribbon Shaft
E1- 4
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2. PRINTER SETUP
ENGLISH VERSION EO1-33034
2.1 Precautions
2. PRINTER SETUP
This section outlines the procedures to setup your printer prior to its
operation. The section includes precautions, connecting cables,
assembling accessories, loading media and ribbon, inserting the optional
memory card, and performing a test print.
To insure the best operating environment, and to assure the safety of the
operator and the equipment, please observe the following precautions.
2.1 Precautions
•
Operate the printer on a stable, level, operating surface in a location
free from excessive humidity, high temperature, dust, vibration or
direct sunlight.
•
•
Keep your work environment static free. Static discharge can cause
damage to delicate internal components.
Make sure that the printer is connected to a clean source of AC
Power and that no other high voltage devices that may cause line
noise interference are connected to the same mains.
•
•
Assure that the printer is connected to the AC mains with a three-
prong power cable that has the proper ground (earth) connection.
Do not operate the printer with the cover open. Be careful not to
allow fingers or articles of clothing to get caught into any of the
moving parts of the printer especially the optional cutter mechanism.
•
Make sure to turn off the printer power and to remove the power cord
from the printer whenever working on the inside of the printer such
as changing the ribbon or loading the media, or when cleaning the
printer.
•
For best results, and longer printer life, use only TOSHIBA TEC
recommended media and ribbons.
•
•
Store the media and ribbons in accordance with their specifications.
This printer mechanism contains high voltage components; therefore
you should never remove any of the covers of the machine as you
may receive an electrical shock. Additionally, the printer contains
many delicate components that may be damaged if accessed by
unauthorised personnel.
•
•
Clean the outside of the printer with a clean dry cloth or a clean cloth
slightly dampened with a mild detergent solution.
Use caution when cleaning the thermal print head as it may become
very hot while printing. Wait until it has had time to cool before
cleaning. Use only the TOSHIBA TEC recommended print head
cleaner to clean the print head.
•
Do not turn off the printer power or remove the power plug while the
printer is printing or while the ON LINE lamp is blinking.
E2- 1
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2. PRINTER SETUP
ENGLISH VERSION EO1-33034
2.2 Procedure before Operation
This section describes the outline of the printer setup.
2.2 Procedure before
Operation
1. Unpack the accessories and printer from the box.
2. Refer to Safety Precautions in this manual and set up the printer at a
proper location.
3. Fit the Fan Filter to the printer. (Refer to Section 2.3.)
4. The host computer must have a serial, Centronics parallel, USB or
NOTE:
LAN port. (Refer to Section 2.4.)
To communicate with the host
computer, one of the following
cables is required.
5. Be sure to insert the power cord plug into an AC outlet. (Refer to
Section 2.5.)
(1) RS-232C cable: 25 pins
(2) Centronics cable: 36 pins
(3) USB: B plug (Option)
(4) LAN: 10 Base-T or 100
Base-TX (Option)
6. Load the media. (Refer to Section 2.7.)
7. Adjust the position of the Feed Gap Sensor or Black Mark Sensor
depending on the media being used. (Refer to Section 2.7.)
8. Load the ribbon. (Refer to Section 2.8.)
9. Turn the power ON. (Refer to Section 2.6.)
10. Perform a test print. (Refer to Section 2.10.)
11. Install the Printer Drivers. (Refer to the Printer Driver Manual.)
When installing the printer, it is important to ensure that the Fan Filter is
attached before using the printer.
2.3 Fitting the Fan Filter
The Fan Filter consists of 2 parts:
(1) Filter Pad
(2) Filter Retainer
To fit the Fan Filter, put the Filter Pad inside the Filter Retainer and
simply press into place as shown in the diagram below, ensuring
connecting pins are aligned with the connecting holes.
Filter Pad
Snap On
Filter Retainer
Snap On
E2- 2
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2. PRINTER SETUP
ENGLISH VERSION EO1-33034
2.4 Connecting the Cables to Your Printer
The following paragraphs outline how to connect the cables from the
printer to your host computer, and will also show how to make cable
connections to other devices. Depending on the application software
you use to print labels, there are 4 possibilities for connecting the
printer to your host computer. These are:
2.4 Connecting the
Cables to Your
Printer
• A serial cable connection between the printer’s RS-232 serial
connector and one of your host computer’s COM ports.
(Refer to APPENDIX 3.)
• A parallel cable connection between the printer’s standard parallel
connector and your host computer’s parallel port (LPT).
• An Ethernet connection using the optional LAN board.
• A USB cable connection between the printer’s optional USB
connector and your host computer’s USB port. (Conforming to
USB 1.1)
The diagram below shows all the possible cable connections to the
current version of the printer.
NOTES:
, , or
g h
i
1. The picture on the right shows
the layout of the interface
connectors when the options
are fully installed. It may be
different depending on your
system configuration.
2. The USB interface and LAN
interface cannot be used at the
same time.
gori
c
d
e
f
c Parallel Interface Connector (Centronics)
d Serial Interface Connector (RS-232C)
e Expansion I/O Interface Connector (Option)
f Power Inlet
g USB Interface Connector (Option)
h PCMCIA Card Slot (Option)
i LAN Interface Connector (Option)
E2- 3
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2. PRINTER SETUP
ENGLISH VERSION EO1-33034
2.5 Connecting the Power Cord
2.5 Connecting the
Power Cord
1. Make sure that the printer Power Switch is in the OFF ( ) position.
CAUTION!
1. Make sure that the printer
Power Switch is turned to
the OFF position ( )
before connecting the
Power Cord to prevent
possible electric shock or
damage to the printer.
2. Use only the Power Cord
supplied with the printer.
Use of any other cord
may cause electric shock
or fire.
Power Switch
2. Connect the Power Cord to the printer as shown in the figure below.
3. Connect the Power Cord
to a supply outlet with a
properly grounded
Power Cord
(earthed) connection.
3. Plug the other end of the Power Cord into a grounded outlet as shown
in the figure below.
Power Cord
Power Cord
[QQ Type]
[QP Type]
E2- 4
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2. PRINTER SETUP
ENGLISH VERSION EO1-33034
2.6 Turning the Printer ON/OFF
When the printer is connected to your host computer it is good practice to
turn the printer ON before turning on your host computer and turn OFF
your host computer before turning off the printer.
2.6 Turning the Printer
ON/OFF
2.6.1 Turning ON the Printer
CAUTION!
1. To turn ON the printer power, press the Power Switch as shown in the
diagram below. Note that ( | ) is the power ON side of the switch.
Use the power switch to turn
the printer On/Off. Plugging
or unplugging the Power
Cord to turn the printer
On/Off may cause fire, an
electric shock, or damage to
the printer.
Power Switch
NOTE:
If a message other than ON
LINE appears on the display or
the ERROR LED lamp is
illuminated, go to Section 5.1,
Error Messages.
2. Check that the ON LINE message appears in the LCD Message
Display and that the ON LINE and POWER LED lights are
illuminated.
2.6.2 Turning OFF the Printer
CAUTION!
1. Before turning off the printer Power Switch verify that the ON LINE
message appears in the LCD Message Display and that the ON LINE
LED light is on and is not flashing.
2. To turn OFF the printer power press the Power Switch as shown in the
1. Do not turn off the printer
power while the media is
being printed as this may
cause a paper jam or
diagram below. Note that ({) is the power OFF side of the switch.
damage to the printer.
2. Do not turn off the printer
power while the ON LINE
lamp is blinking as this
may cause damage to
your computer.
Power Switch
E2- 5
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2. PRINTER SETUP
ENGLISH VERSION EO1-33034
2.7 Loading the Media
The following procedure shows the steps to properly load the media into
the printer so that it feeds straight and true through the printer.
2.7 Loading the Media
WARNING!
1. Do not touch any moving
parts. To reduce the risk
of fingers, jewellery,
The printer prints both labels and tags.
1.
2.
Turn off the power and open the Top Cover.
Free
Turn the Head Lever to
Holder Plate.
position, then release the Ribbon Shaft
clothing, etc., being
drawn into the moving
parts, be sure to load the
media once the printer
has stopped moving
completely.
3.
Open the Print Head Block.
Top Cover
Print Head Block
2. The Print Head becomes
hot immediately after
printing. Allow it to cool
before loading the media.
3. To avoid injury, be careful
not to trap your fingers
while opening or closing
the cover.
CAUTION!
Head Lever
Be careful not to touch the
Print Head Element when
raising the Print Head Block.
Failure to do this may cause
missing dots by static
Ribbon Shaft
Holder Plate
4.
Turn the Locking Ring counterclockwise and remove the Supply
Holder from the Supply Shaft.
electricity or other print
quality problems.
Locking Ring
Supply Shaft
NOTES:
1. When the Head Lever is
turned to Free position, the
Print Head is raised.
2. To allow printing the Head
Lever must be set to Lock
position. (This ensures that
the Print Head is closed.)
There are two head pressure
levels in the Lock position.
Set the Head Lever depending
on the media type:
Supply Holder
Position : Labels
Position : Tags
However, proper position
may differ depending on
media. For details, refer to
TOSHIBA TEC authorised
service representative.
3. Do not turn the Locking Ring
counter-clockwise too far or it
may come off the Supply
Holder.
E2- 6
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2. PRINTER SETUP
ENGLISH VERSION EO1-33034
2.7 Loading the Media
5. Put the media on the Supply Shaft.
6. Pass the media around the Damper, then pull the media towards the
front of the printer.
2.7 Loading the Media
(Cont.)
7. Align the projection of the Supply Holder with the groove of the
Supply Shaft, and push the Supply Holder against the media until the
media is held firmly in place. This will center the media
automatically.
NOTE:
Do not over-tighten the Locking
Ring of the Supply Holder.
Then turn the Locking Ring clockwise to secure the Supply Holder.
Damper
Groove
Supply Holder
Projection
Media
Supply Shaft
Locking Ring
In case of a label rolled with
the print side facing inside.
In case of a label rolled with
the print side facing outside.
Damper
Media
8. Place the media between the Media Guides, adjust the Media Guides
to the media width, and tighten the Locking Screw.
9. Check that the media path through the printer is straight. The media
should be centered under the Print Head.
Media Guide
Supply Holder
Print Head
Locking Screw
E2- 7
Media
Media Guide
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2. PRINTER SETUP
ENGLISH VERSION EO1-33034
2.7 Loading the Media
10. Lower the Print Head Block until it stops.
2.7 Loading the Media
(Cont.)
11. After loading the media, it may be necessary to set the Media
Sensors used to detect the print start position for label or tag
printing.
Setting the Feed Gap Sensor position
(1) Remove the Locking Screw that secures the Media Sensor.
(2) Manually move the Media Sensor so that the Feed Gap Sensor is
NOTE:
Be sure to set the black mark
sensor to detect the centre of the
black mark, otherwise a paper
jam or no paper error may occur.
positioned at the center of the labels. (
the Feed Gap Sensor).
indicates the position of
(3) Tighten the Locking Screw.
Gap
Feed Gap Sensor
Label
Media Sensor
Locking Screw
Setting the Black Mark Sensor position
(1) Remove the Locking Screw that secures the Media Sensor.
(2) Pull about 500 mm of media out of the front of the printer, turn the
media back on itself and feed it under the Print Head past the sensor
so that the black mark can be seen from above.
(3) Manually move the Media Sensor so that the Black Mark Sensor is
in line with the center of the black mark on the media. ( indicates
the position of the Black Mark Sensor).
(4) Tighten the Locking Screw.
Black Mark Sensor
Black Mark
Media Sensor
Locking Screw
E2- 8
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2. PRINTER SETUP
ENGLISH VERSION EO1-33034
2.7 Loading the Media
12.
There are four issue modes available on this printer. How to set the
media for each mode is provided below.
2.7 Loading the Media
(Cont.)
Batch mode
In the batch mode, the media is continuously printed and fed until the
number of labels/tags specified in the issue command have been printed.
Strip mode
NOTES:
1. Be sure to set the Selection
Switch to STANDARD/
PEEL OFF position.
2. The backing paper is easier
to feed back to the Take-Up
Spool if the Front Plate is
removed.
3. Fit the Take-Up Clip so that
the longer side of the clip is
fitted into the shallow groove
in the Take-Up Spool.
4. The backing paper can be
wound directly onto the Take-
up Spool or a paper core.
When using the Take-up
Spool, detach the Holder
Stopper by removing the B-
3x4 screw. Otherwise, it may
be difficult to pull out the
wound backing paper roll.
When the optional Strip Module is fitted, the backing paper is
automatically removed from the label at the Strip Plate as each label is
printed.
(1) Remove enough labels from the leading edge of the media to leave
500mm of backing paper free.
(2) Insert the backing paper under the Strip Plate.
(3) Wind the backing paper onto the Take-up Spool and fix it in position
with the Take-up Clip. (Wind the paper counterclockwise around
the spool as this is the direction it rotates.)
(4) Rotate the Take-up Spool anti-clockwise a few times to remove any
slack in the backing paper.
(5) Set the Selection Switch mounted on the Rewinder Assembly to
STANDARD/PEEL OFF
position.
Take-up Spool
Holder Stopper
B-3x4 Screw
Take-up Spool
Take-up Clip
Front Plate
Take-up Clip
Backing Paper
When using a paper core, put
the core on the Take-up Spool
with the Holder Stopper on it,
and attach the top edge of the
backing paper to the core
with adhesive tape. The
Take-up Clip is not
Black Screw
Strip Plate
necessary.
This winding method is
applicable to the Built-in
Rewinder mode.
E2- 9
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2. PRINTER SETUP
ENGLISH VERSION EO1-33034
2.7 Loading the Media
Build-in rewinder mode
2.7 Loading the Media
(Cont.)
The Rewinder Assembly of the Strip Module can be used in batch mode
to take up the printed media as a Built-in Rewinder.
NOTE:
(1) Remove the two Black Screws to detach the Front Plate.
(2) Attach the Rewinder Guide Plate enclosed with the optional Strip
Module to the Strip Plate with the SMW-4x8 sems screws.
(3) Insert the media under the Rewinder Guide Plate.
(4) Wind the media onto the Take-up Spool and fix it in position with
the Take-up Clip.
(5) Rotate the Take-up Spool counterclockwise a few times to remove
any slack in the media.
(6) Set the Selection Switch mounted on the Rewinder Assembly to
REWINDER position.
Be sure to set the Selection
Switch to REWINDER position.
ADJUSTMENT:
If the media skews when using
the Built-in Rewinder, turn the
Adjustment Knob of the
Rewinder Guide Plate to correct
the media feed. Clockwise turn
moves the Rewinder Guide Plate
forward and counter-clockwise
moves it backward.
When the media skews to the
right:
Loosen the SM-4x8 screw, turn
the Adjustment Knob clockwise,
and then tighten the SM-4x8
screw when the Rewinder Guide
Plate is positioned correctly.
SMW-4x8 Screw
When the media skews to the left:
Loosen the SM-4x8 screw, turn
the Adjustment Knob counter-
clockwise, and tighten the SM-
4x8 screw when the Rewinder
Guide Plate is positioned
correctly.
Rewinder
Guide Plate
Adjustment Knob
SM-4x8 Screw
Cut mode
WARNING!
The cutter is sharp, so care
must be taken not to injure
yourself when handling the
cutter.
When the optional Cutter Module is fitted, the media is automatically cut.
A swing cutter and a rotary cutter are available as an option, but they are
used in the same way.
Insert the leading edge of the media into the Media Outlet of the Cutter
Module.
CAUTION!
1. Be sure to cut the backing
paper of the label.
Cutting labels will cause
the glue to stick to the
cutter which may affect
the cutter quality and
shorten the cutter life.
2. Use of tag paper when
the thickness exceeds the
specified value may affect
the cutter life.
Cutter Module
Media
Media Outlet
13. If the loaded media is direct thermal media (a chemically treated
surface), the media loading procedure is now completed. Close the
Ribbon Shaft Holder Plate, and turn the Head Lever to Lock
position to close. Then, close the Top Cover.
NOTE:
When using the Rotary Cutter, be
sure to install the Ribbon Saving
Module (B-9904-R-QM).
If the media is thermal transfer media, it is also necessary to load a
ribbon. Refer to Section 2.8 Loading the Ribbon.
Failure to do this may cause a
paper jam or ribbon error.
E2-10
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2. PRINTER SETUP
ENGLISH VERSION EO1-33034
2.8 Loading the Ribbon
There are two types of media available for printing on: these are thermal
transfer media and direct thermal media (a chemically treated surface).
DO NOT LOAD a ribbon when using a direct thermal media.
2.8 Loading the Ribbon
WARNING!
1. Do not touch any moving
parts. To reduce the risk
of fingers, jewellery,
1.
Grasp the tabs on the top and bottom of the Ribbon Stoppers and
move the Ribbon Stoppers back to the end of the Ribbon Shaft.
clothing, etc., being
Ribbon Stopper
drawn into the moving
parts, be sure to load the
ribbon once the printer
has stopped moving
completely.
2. The print head becomes
hot immediately after
printing. Allow it to cool
before loading the ribbon.
3. To avoid injury, be careful
not to trap your fingers
while opening or closing
the cover.
Ribbon Shaft
2.
Leaving plenty of slack between the ribbon spools, place the ribbon
onto the Ribbon Shafts as shown below.
Ribbon Shaft
CAUTION!
Be careful not touch the
Print Head Element when
raising the Print Head Block.
Failure to do this may cause
missing dots by static
Print Head Block
electricity or other print
quality problems.
Ribbon Take-up Roll
NOTES:
1. When attaching the ribbon
stoppers, make sure that the
pinchers face into the printer
2. Be sure to remove any slack in
the ribbon when printing.
Printing with a wrinkled
ribbon will lower the print
quality.
3.
Slide the Ribbon Stoppers along the Ribbon Shafts to a position where
the ribbon is centred when fitted.
Lower the Print Head Block and set the Ribbon Shaft Holder Plate
aligning its holes with the Ribbon Shafts.
Take up any slack in the ribbon. Wind the leading tape onto the
ribbon take-up roll until the ink ribbon can be seen from the front of
the printer.
4.
5.
3. The Ribbon Sensor is mounted
on the rear of the Print Head
Block to detect a ribbon end.
When a ribbon end is
Ribbon Shaft
Holder Plate
detected, “NO RIBBON”
message will appear on the
display and the ERROR LED
will illuminate.
NOTE:
6.
7.
Lock
position to close the Print Head.
Turn the Head Lever to
Close the Top Cover.
Ribbon loss per ribbon saving
varies according to the relation
between the outer roll diameter
of the used ribbon and the print
speed.
Auto Ribbon Saving Mode
When the auto ribbon saving function is selected, it will be activated to
reduce ribbon loss when a no print area extends more than 20 mm (3 or 6
ips) or 30 mm (10 ips). For further information on this function, please
ask a TOSHIBA TEC authorised service representative.
Print speed Ribbon loss/Ribbon saving
3”/sec.
6”/sec.
10”/sec.
Approx. 6 mm
Approx. 10 mm
Approx. 20 mm
E2-11
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2. PRINTER SETUP
ENGLISH VERSION EO1-33034
2.9 Inserting the Optional PCMCIA Cards
2.9 Inserting the Optional When the optional PCMCIA Interface Board is installed into the printer,
there will be two PCMCIA slots available as shown in the figure below.
This allows the use of Flash Memory type Cards or I/O Cards such as
PCMCIA Cards
LAN Cards. The following paragraphs outline how to insert PCMCIA
cards.
CAUTION!
1. To protect PC cards,
1.
2.
Make sure that the printer’s Power Switch is in the OFF position.
discharge static
electricity from your body
by touching the metal
cabinet of the printer
before touching the card.
2. Before inserting or
removing a PCMCIA
card make sure that the
printer’s power is turned
off.
Hold the PCMCIA Card so that the side with the model name faces
left. Insert the card into the proper slot until the Eject Button pops
out.
Eject Button
Slot 1:
(Memory type cards only)
Slot 2:
(I/O type cards such as
LAN cards)
3. Be sure to protect
PCMCIA Cards when not
in use by putting them
into their protective
covers.
Model Name
Printed Side
4. Do not subject the card
to any shocks or
3.
Slightly pull and fold the Eject Button upward.
excessive force nor
expose the card to
extremes in temperature
or humidity.
Eject Button
5. The card may be
inserted into the slot
halfway even in the
wrong orientation.
However, the slot is
safety designed so that
the card will not seat
against the connector
pins.
4.
The following PCMCIA cards can be used.
Type
Maker
San Disk,
Hitachi
Description
A card conforming to the
PC card ATA standard
Remarks
----------
ATA Card
Install into the slot (2)
only. (This card
installed into the slot
(1) will not work.)
LAN Card
3 COM
3CCE589ET Series
CC
DC
Maxell
EF-4M-TB
EF-4M-TB
NOTE:
Maxell
Centennial
Technologies INC.
INTEL
Simple
TECNOLOGY
Mitsubishi
PC Card KING
MAX
Centennial
Reading a read-only-type flash
memory is possible if it has been
used on the TOSHIBA TEC
printer, such as B-472 and B-572.
Read/Write
FL04M-15-11119-03
IMC004FLSA
STI-FL/4A
Flash Memory
Card (4 MB)
MF84M1-G7DAT01
FJN-004M6C
Read (See NOTE.)
FL04M-20-11138-67
Technologies Inc.
PC Card
Mitsubishi
Maxell
FJP-004M6R
MF84M1-GMCAV01
EF-1M-TB
AA
Flash Memory
Card (1 MB)
Mitsubishi
MF81M1-GBDAT01
E2-12
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2. PRINTER SETUP
ENGLISH VERSION EO1-33034
2.10 Test Print
A print test should be performed to check that the printer is operating
correctly.
2.10 Test Print
The following paragraphs guide you through the diagnostic procedure for
test label printing. Please follow the step-by-step procedures exactly for
best results.
1. Use label stock for the test print. For best results, use labels that are
76 mm or longer in length.
2. Press and hold the [FEED] and [PAUSE] keys while turning on the
printer power switch. The LCD Message Display will show the
following message.
3. Press the [FEED] key three times to advance to the test print mode as
indicated by the following message in the LCD Message Display.
4. Press the [PAUSE] key and the print condition setting display will
appear.
5. Press the [PAUSE] key and the issue count setting display will
appear. Set the issue count with the [FEED] or [RESTART] key.
6. Press the [PAUSE] key and the print speed setting display will
appear. Set the print speed with the [FEED] or [RESTART] key.
7. Press the [PAUSE] key and the sensor type setting display will
NOTES:
appear. Select the sensor type with the [FEED] or [RESTART] key.
1. Select the sensor type which
matches the media being used.
Basically, the Reflective
Sensor (Black Mark Sensor) is
for tag paper, and the
Transmissive Sensor (Feed
Gap Sensor) is for labels.
2. Select the print mode which
matches the media being used.
Basically, the thermal transfer
is with ribbon, and the
8. Press the [PAUSE] key and the print mode setting display will
appear. Select the print mode with the [FEED] or [RESTART]
key.
thermal direct is without
ribbon.
E2-13
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2. PRINTER SETUP
ENGLISH VERSION EO1-33034
2.10 Test Print
9. Press the [PAUSE] key and the issue mode setting display will
appear. Select the issue mode with the [FEED] or [RESTART]
key.
2.10 Test Print (Cont.)
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7<3(ꢂ>6@12ꢂ&87ꢂ
10. Press the [PAUSE] key and the media size setting display will
appear. Select the media size with the [FEED] or [RESTART] key.
ꢀꢁ!7(67ꢂ35,17ꢂ
/$%(/ꢂ/(1ꢃꢂꢂꢄꢅPPꢂ
11. Press the [PAUSE] key and the paper feed setting display will
appear. Select whether or not a paper feed is performed with the
[FEED] or [RESTART] key.
NOTE:
When PAPER FEED is selected,
the printer feeds the media to the
correct print start position. If
the print start position
adjustment is unnecessary, select
PAPER NO FEED and save the
media.
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3$3(5ꢂꢂꢂꢂ)(('ꢂ
12. When the [PAUSE] key is pressed, one blank media will be issued.
Then the LCD Message Display will return to showing the test print
start message.
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13. Press the [PAUSE] key and then [FEED] key. When pressing the
[PAUSE] key, the printer will print the specified issue counts of the
slant lines (1 dot).
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6/$17ꢂ/,1(ꢂꢆꢇ'27ꢈꢂ
14. Press the [FEED] key and [PAUSE] key, and the printer will print
the specified issue counts of the slant lines (3 dots).
ꢀꢁ!7(67ꢂ35,17ꢂ
6/$17ꢂ/,1(ꢂꢆꢉ'27ꢈꢂ
15. Press the [FEED] key and [PAUSE] key, and the printer will print
the specified issue counts of the characters of various sizes.
ꢀꢁ!7(67ꢂ35,17ꢂ
&+$5$&7(56ꢂ
16. Press the [FEED] key and [PAUSE] key, and the printer will print
the specified issue counts of the bar codes.
ꢀꢁ!7(67ꢂ35,17ꢂ
%$5&2'(ꢂ
NOTE:
17. Press the [FEED] key and [PAUSE] key, and the printer will print
If the [FEED] key is pressed after
the blank labels are printed, the
printer will enter the Factory Test
mode. To exit from the Factory
Test mode, press the [PAUSE]
key.
the specified issue counts of blank labels.
ꢀꢁ!7(67ꢂ35,17ꢂ
121ꢂ35,17,1*ꢂ
18. Press the [PAUSE] key and the LCD Message Display will return to
showing the test print start message.
E2-14
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2. PRINTER SETUP
ENGLISH VERSION EO1-33034
2.10 Test Print
19. When you have finished performing the test print operation, turn the
printer’s power OFF then back to ON and check that the LCD
Message Display shows ON LINE and that the ON LINE and
POWER LED lights are illuminated.
2.10 Test Print (Cont.)
Sample of the slant line (1 dot) test print label
Sample of the slant line (3 dots) test print label
Sample of the character test print label
E2-15
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2. PRINTER SETUP
ENGLISH VERSION EO1-33034
2.10 Test Print
Sample of the bar code test print label
2.10 Test Print (Cont.)
Sample of the factory test label
E2-16
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3. ON LINE MODE
ENGLISH VERSION EO1-33034
3.1 Operation Panel
3. ON LINE MODE
This chapter describes usage of the keys on the Operation Panel in On
Line mode.
When the printer is in On Line mode and connected to a host computer,
the normal operation of printing images on labels or tags can be
accomplished.
3.1 Operation Panel
• The figure below illustrates the operation panel and key functions.
LCD Message Display
ON LINE LED (Green)
POWER LED
ERROR LED (Red)
(Green)
[FEED] key
[PAUSE] key
[RESTART] key
The LCD Message Display shows messages in alphanumeric characters
and symbols to indicate the printer’s current status. Up to 32 characters
can be displayed on two lines.
There are three LED lights on the operation panel.
LED
POWER
ON LINE
Illuminates when…
The printer is turned on.
The printer is ready to
print.
Flashes when…
-----
The printer is
communicating with
your computer.
The ribbon is nearly
over. (See NOTE.)
NOTE:
Flashes only when the Ribbon
Near End Detection function is
selected.
ERROR
Any error occurs with
the printer.
NOTE:
There are three keys on the operation panel.
Use the [RESTART] key to
resume printing after a pause, or
after clearing an error.
PAUSE
RESTART
FEED
Used to stop printing temporarily.
Used to restart printing.
Used to feed the media.
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3. ON LINE MODE
ENGLISH VERSION EO1-33034
3.2 Operation
When the printer is turned on, the “ON LINE” message appears on the
LCD Message Display. It is shown during standby or normal printing.
3.2 Operation
1. The printer is turned on, standing by, or printing.
21ꢀ/,1(ꢀ
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2. If any error occurs during printing, an error message appears. The
printer stops printing automatically. (The number on the right side
shows the remaining number of media to be printed.)
12ꢀ3$3(5ꢀꢀꢀꢀꢀꢃꢆꢇꢀ
%ꢁ6;ꢂ7ꢀꢀꢀꢀꢀ9ꢃꢄꢅ$ꢀ
3. To clear the error, press the [RESTART] key. The printer resumes
printing.
21ꢀ/,1(ꢀꢀ
%ꢁ6;ꢂ7ꢀꢀꢀꢀꢀ9ꢃꢄꢅ$ꢀ
4. If the [PAUSE] key is pressed during printing, the printer stops
printing temporarily. (The number on the right side shows the
remaining number of media to be printed.)
3$86(ꢀ ꢀꢀꢀꢀꢀꢀꢀꢇꢆꢀ
%ꢁ6;ꢂ7ꢀꢀꢀꢀꢀ9ꢃꢄꢅ$ꢀ
5. When the [RESTART] key is pressed, the printer resumes printing.
21ꢀ/,1(ꢀꢀ
%ꢁ6;ꢂ7ꢀꢀꢀꢀꢀ9ꢃꢄꢅ$ꢀ
A reset operation clears the print data sent from the computer to the
printer, and returns the printer to an idle condition.
3.3 Reset
1. The printer is turned on, standing by, or printing.
21ꢀ/,1(ꢀ
%ꢁ6;ꢂ7ꢀꢀꢀꢀꢀꢀ9ꢃꢄꢅ$ꢀ
2. To stop printing, or clear the data sent from the computer, press the
[PAUSE] key. The printer stops printing.
3$86(ꢀꢀꢀꢀꢀꢀꢀꢀꢀꢀꢇꢆꢀ
%ꢁ6;ꢂ7ꢀꢀꢀꢀꢀꢀ9ꢃꢄꢅ$ꢀ
3. Press and hold the [RESTART] key for 3 seconds or longer.
NOTE:
ꢈꢃ!5(6(7ꢀ
If the [RESTART] key is held for
less than 3 seconds when the
printer is in an error or pause
state, the printer restarts printing.
However, when a communication
error or command error occurs,
the printer returns to an idle
condition.
4. Press the [PAUSE] key. The data sent from the computer will be
cleared, and the printer returns to an idle condition.
21ꢀ/,1(ꢀ
%ꢁ6;ꢂ7ꢀꢀꢀꢀꢀꢀ9ꢃꢄꢅ$ꢀ
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3. ON LINE MODE
ENGLISH VERSION EO1-33034
3.4 Dump Mode
In Dump mode, any characters sent from the host computer will be
printed. Received characters are expressed in hexadecimal values. This
allows the user to verify programming commands and debug the
program.
3.4 Dump Mode
For details, please refer to your nearest TOSHIBA TEC service
representative.
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4. MAINTENANCE
ENGLISH VERSION EO1-33034
4.1 Cleaning
4. MAINTENANCE
WARNING!
This chapter describes how to perform routine maintenance.
To ensure the continuous high quality operation of the printer, you should
perform a regular maintenance routine. For high throughput it should be
done on a daily basis. For low throughput it should be done on a weekly
basis.
1. Be sure to disconnect the
power cord before
performing maintenance.
Failure to do this may
cause an electric shock.
2. To avoid injury, be
careful not to pinch your
fingers while opening or
closing the cover and
print head block.
3. The print head becomes
hot immediately after
printing. Allow it to cool
before performing any
maintenance.
4. Do not pour water directly
onto the printer.
To maintain the printer performance and print quality, please clean the
printer regularly, or whenever the media or ribbon is replaced.
4.1 Cleaning
1.
2.
3.
Turn off the power and unplug the printer.
Open the Top Cover.
4.1.1 Print Head/Platen/
Sensors
Free
Turn the Head Lever to
Holder Plate.
position, then release the Ribbon Shaft
CAUTION!
4.
5.
Open the Print Head Block.
Remove the ribbon and media.
1. Do not allow any hard
objects to touch the Print
Head or Platen, as this
may cause damage to
them.
6. Clean the Print Head Element with a Print Head Cleaner or a cotton
swab or soft cloth slightly moistened with alcohol.
Pinch Roller
2. Do not use any volatile
solvent including thinner
and benzene, as this
may cause discoloration
to the cover, print failure,
or breakdown of the
printer.
Print Head
Print Head
Element
3. Do not touch the Print
Head Element with bare
hands, as static may
damage the Print Head.
4. Be sure to use the Print
Head Cleaner enclosed
with this printer. Failure
to do this may shorten
the Print Head life.
Platen
Feed Roller
Black Mark Sensor/
Feed Gap Sensor
7.
8.
Wipe the Platen, Feed Roller, and Pinch Roller with a soft cloth
slightly moistened with alcohol. Remove dust or foreign substances
from the internal part of the printer.
Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft
cloth.
NOTE:
Please purchase the Print Head
Cleaner (P/No. 24089500013)
from your authorised TOSHIBA
TEC service representative.
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4. MAINTENANCE
ENGLISH VERSION EO1-33034
4.1 Cleaning
Wipe the covers and panels with a dry soft cloth or a cloth slightly
moistened with mild detergent solution.
4.1.2 Covers and Panels
CAUTION!
1. DO NOT POUR WATER
directly onto the printer.
2. DO NOT APPLY cleaner
or detergent directly onto
any cover or panel.
3. NEVER USE THINNER
OR OTHER VOLATILE
SOLVENT on the plastic
covers.
4. DO NOT clean the panel,
covers, or the supply
window with alcohol as it
may cause them to
discolour, loose their
shape or develop
structural weakness.
The swing cutter and rotary cutter are available as an option. They are
both cleaned in the same way. When removing the Cutter Cover of the
rotary cutter unit, remove the screws from the bottom of the cover.
4.1.3 Optional Cutter Module
WARNING!
1. Be sure to turn the power
off before cleaning the
Cutter Module.
1. Loosen the two screws to remove the Cutter Cover.
2. Remove the Plastic Head Screw to detach the Media Guide.
3. Remove the jammed paper.
2. As the cutter blade is
sharp, care should be
taken not to injure
4. Clean the Cutter with a soft cloth slightly moistened with alcohol.
5. Reassemble the Cutter Module in the reverse order of removal.
Screw
yourself when cleaning.
Plastic Head
Screw
Cutter Unit
Cutter Cover
Media Guide
Fixed Cutter
Swing Cutter
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4. MAINTENANCE
ENGLISH VERSION EO1-33034
4.2 Care/Handling of the Media and Ribbon
• Do not store the media or ribbon for longer than the manufacturer’s
4.2 Care/Handling of the
Media and Ribbon
recommended shelf life.
• Store media rolls on the flat end. Do not store them on the curved
sides as this might flatten that side causing erratic media advance and
poor print quality.
CAUTION!
Be sure to carefully review
and understand the Supply
Manual. Use only media
and ribbons that meet
specified requirements. Use
of non-specified media and
ribbons may shorten the
head life and result in
problems with bar code
readability or print quality.
All media and ribbons
should be handled with care
to avoid any damage to the
media, ribbons or printer.
Read the guidelines in this
section carefully.
• Store the media in plastic bags and always reseal after opening.
Unprotected media can get dirty and the extra abrasion from the dust
and dirt particles will shorten the print head life.
• Store the media and ribbon in a cool, dry place. Avoid areas where
they would be exposed to direct sunlight, high temperature, high
humidity, dust or gas.
• The thermal paper used for direct thermal printing must not have
specifications which exceed Na+ 800 ppm, K+ 250 ppm and Cl- 500
ppm.
• Some ink used on pre-printed media may contain ingredients which
shorten the print head’s product life. Do not use labels pre-printed
with ink which contain hard substances such as carbonic calcium
(CaCO3) and kaolin (Al2O3, 2SiO2, 2H2O).
For further information, please contact your local distributor or your
media and ribbon manufacturers.
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5. TROUBLESHOOTING
ENGLISH VERSION EO1-33034
5.1 Error Messages
5. TROUBLESHOOTING
This chapter lists the error messages, possible problems, and their solutions.
WARNING!
If a problem cannot be solved by taking the actions described in this chapter, do not attempt to
repair the printer. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service
representative for assistance.
5.1 Error Messages
NOTES:
• If an error is not cleared by pressing the [RESTART] key, turn the printer off and then on.
• After the printer is turned off, all print data in the printer is cleared.
• “****” indicates the number of unprinted media. Up to 9999 (in pieces).
Error Messages
HEAD OPEN
Problems/Causes
The Print Head Block is opened in
Online mode.
Solutions
Close the Print Head Block.
HEAD OPEN ****
COMMS ERROR
Feeding or printing has been attempted
with the Print Head Block open.
A communication error has occurred.
Close the Print Head Block. Then press
the [RESTART] key.
Make sure the interface cable is correctly
connected to the printer and the host, and
the host is turned on.
PAPER JAM ****
1. The media is jammed in the media
path. The media is not fed smoothly.
1. Remove the jammed media, and clean
the Platen. Then reload the media
correctly. Finally press the
[RESTART] key.
2. A wrong Media Sensor is selected for 2. Turn the printer off and then on. Then
the media being used.
select the Media Sensor for the media
being used. Finally resend the print
job.
3. The Black Mark Sensor is not
correctly aligned with the Black
Mark on the media.
3. Adjust the sensor position. Then press
the [RESTART] key.
4. Size of the loaded media is different
from the programmed size.
4. Replace the loaded media with one
that matches the programmed size
then press the [RESTART] key, or
turn the printer off and then on, select
a programmed size that matches the
loaded media. Finally resend the print
job.
5. The Feed Gap Sensor cannot
distinguish the print area from a label
gap.
5. Refer to Section 5.4 to set the
threshold. If this does not solve the
problem, turn off the printer, and call a
TOSHIBA TEC authorised service
representative.
CUTTER ERROR ****
(Only when the cutter
module is installed on
the printer.)
The media is jammed in the cutter.
Remove the jammed media. Then press
the [RESTART] key. If this does not
solve the problem, turn off the printer, and
call a TOSHIBA TEC authorised service
representative.
E5- 1
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5. TROUBLESHOOTING
ENGLISH VERSION EO1-33034
5.2 Possible Problems
5.1 Error Messages (Cont.)
Error Messages
Problems/Cause
Solutions
NO PAPER ****
1. The media has run out.
1. Load new media. Then press the
[RESTART] key.
2. The media is not loaded properly.
2. Reload the media correctly. Then
press the [RESTART] key.
3. The media is slack.
The ribbon is not fed properly.
3. Take up any slack in the media.
Remove the ribbon, and check the status
of the ribbon. Replace the ribbon, if
necessary. If the problem is not solved,
turn off the printer, and call a TOSHIBA
TEC authorised service representative.
RIBBON ERROR ****
NO RIBBON ****
The ribbon has run out.
Load a new ribbon. Then press the
[RESTART] key.
REWIND FULL ****
The Built-In Rewinder Unit is full.
Remove the backing paper from the Built-
In Rewinder Unit. Then press the
[RESTART] key.
EXCESS HEAD TEMP
The Print Head has overheated.
Turn off the printer, and allow it to cool
down (about 3 minutes). If this does not
solve the problem, call a TOSHIBA TEC
authorised service representative.
HEAD ERROR
There is a problem with the Print Head. Replace the Print Head.
Other error messages
A hardware or software problem may
have occurred.
Turn the printer off and then on. If this
does not solve the problem, turn off the
printer again, and call a TOSHIBA TEC
authorised service representative.
5.2 Possible Problems
This section describes problems that may occur when using the printer, and their causes and solutions.
Possible Problems
The printer will not
turn on.
Causes
Solutions
1. Plug in the Power Cord.
2. Test with a power cord from another
electric appliance.
1. The Power Cord is disconnected.
2. The AC outlet is not functioning
correctly.
3. The fuse has blown, or the circuit
breaker has tripped.
3. Check the fuse or breaker.
The media is not fed.
1. The media is not loaded properly.
2. The printer is in an error condition.
1. Load the media properly.
2. Solve the error in the message display.
(See Section 5.1 for more detail.)
1. Load the media properly.
2. Load the ribbon properly.
3. Install the print head properly. Close
the Print Head Block.
Nothing is printed on
the media.
1. The media is not loaded properly.
2. The ribbon is not loaded properly.
3. The print head is not installed
properly.
4. The ribbon and media are not
matched.
4. Select an appropriate ribbon for the
media type being used.
The printed image is
blurred.
1. The ribbon and media are not
matched.
1. Select an appropriate ribbon for the
media type being used.
2. The Print Head is not clean.
2. Clean the print head using the Print
Head Cleaner or a cotton swab slightly
moistened with ethyl alcohol.
The cutter does not
cut.
1. The Cutter Cover is not attached
properly.
1. Attach the Cutter Cover properly.
2. The media is jammed in the Cutter.
3. The cutter blade is dirty.
2. Remove the jammed paper.
3. Clean the cutter blade.
E5- 2
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5. TROUBLESHOOTING
ENGLISH VERSION EO1-33034
5.3 Removing Jammed Media
This section describes in detail how to remove jammed media from the
printer.
5.3 Removing Jammed
Media
1.
2.
3.
Turn off and unplug the printer.
Open the Top Cover.
CAUTION!
Do not use any tool that may
damage the Print Head.
Free
Turn the Head Lever to
Holder Plate.
position, then open the Ribbon Shaft
4.
5.
Open the Print Head Block.
Remove the ribbon and media.
Print Head Block
Ribbon Shaft Holder Plate
6.
7.
8.
Remove the jammed media from the printer. DO NOT USE any sharp
implements or tools as these could damage the printer.
Clean the Print Head and Platen, then remove any further dust or
foreign substances.
Paper jams in the Cutter Unit can be caused by wear or residual glue
from label stock on the cutter. Do not use non-specified media in the
cutter.
NOTE:
If you get frequent jams in the
cutter, contact a TOSHIBA TEC
authorised service
representative.
E5- 3
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5. TROUBLESHOOTING
ENGLISH VERSION EO1-33034
5.4 Threshold Setting
To maintain a constant print position the printer uses the Transmissive
Sensor to detect the gap between labels by measuring the amount of
light passing through the media. When the media is pre-printed, the
darker (or more dense) inks can interfere with this process causing
paper jam errors. To get around this problem a minimum threshold can
be set for the sensor in the following way.
5.4 Threshold Setting
NOTES:
1. If the [PAUSE] key is
released within 3 seconds
while in the pause state, the
paper will not feed.
Threshold setting procedure
2. Failure to feed more than
1.5 labels may result in an
incorrect threshold setting.
3. While the Print Head Block
is raised, the [PAUSE] key
does not work.
4. A paper end error cannot be
detected during paper feed.
5. Selecting the Transmissive
Sensor (for pre-printed
labels) within software
commands allows the
1. Turn the power ON. The printer is in stand by mode.
2. Load a pre-printed media roll.
3. Press the [PAUSE] key.
4. The printer enters the pause mode.
printer to detect the proper
print start position even
when using pre-printed
labels.
5. Press and hold the [PAUSE] key for at least 3 seconds in the pause
state.
6. If using the Transmissive
Sensor and the printer
continues to print out of
position even after setting
the threshold, contact a
TOSHIBA TEC service
representative.
6. The sensor type is displayed.
7. Select the sensor to be adjusted by pressing the [FEED] key.
Black mark sensor
[FEED] key
Feed gap sensor
8. Press and hold the [PAUSE] key until more than 1.5 labels (tags)
have been issued.
The media will continue to be fed until the [PAUSE] key is
released. (Threshold setting for the selected sensor is completed by
this operation.)
9. Press the [RESTART] key.
10. The printer is in stand-by.
11. Send an issue command from the PC to the printer.
E5- 4
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APPENDIX 1 SPECIFICATIONS
ENGLISH VERSION EO1-33034
A1.1 Printer
APPENDIX 1 SPECIFICATIONS
Appendix 1 describes the printer specifications and supplies for use on the B-SX4T printer.
A1.1 Printer
The following is the printer specifications.
Model
B-SX4T-GS10-QQ
B-SX4T-GS10-QP
Item
Supply voltage
Power consumption
During a print job
During standby
Operating temperature range
Relative humidity
Resolution
AC100 – 120V, 50/60 Hz±10% AC220 – 240V, 50 Hz±10%
1.6 A, 133 W maximum
0.18 A, 14 W maximum
1.0 A, 134 W maximum
0.13 A, 14 W maximum
5°C to 40°C (40°F to 104°F)
25% to 85% RH (no condensation)
8 dots/mm (203 dpi)
Printing method
Printing speed
Thermal transfer or Thermal direct
76.2 mm/sec. (3 inches/sec.)
152.4 mm/sec (6 inches/sec.)
254.0 mm/sec (10 inches/sec.)
For details, refer to Section A1.3.1.
Available media width (including
backing paper)
30.0 mm to 112.0 mm (1.2 inches to 4.4 inches)
Effective print width (max.)
Issue mode
104.0 mm (4.1 inches)
Batch
Cut (Cut mode is enabled only when the optional Cutter Module is
installed.)
Strip (Strip mode is enabled only when the optional Strip Module is
installed.)
LCD Message display
Dimension (W × D × H)
Weight
16 characters × 2 lines
291 mm × 460 mm × 308 mm (11.5” × 18.1” × 12.1”)
39.7 lb (18 kg) (Media and ribbon are not included.)
JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits,
EAN13, EAN13+2 digits, EAN13+5 digits, UPC-E, UPC-E+2 digits,
UPC-E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits, MSI,
ITF, NW-7, CODE39, CODE93, CODE128, EAN128, Industrial 2 to
5, Customer Bar Code, POSTNET, KIX CODE, RM4SCC (ROYAL
MAIL 4STATE CUSTOMER CODE), RSS14
Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417, CP Code
Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size),
Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR
(2 types), Gothic (1 size), Outline font (4 types), Price font (3 types)
0°, 90°, 180°, 270°
Available bar code types
Available two-dimensional code
Available font
Rotations
Standard interface
Serial interface (RS-232C)
Parallel interface (Centronics)
Optional interface
PCMCIA interface (B-9700-PCM-QM)
USB interface (B-9700-USB-QM)
LAN interface (B-9700-LAN-QM)
Expansion I/O interface (B-7704-IO-QM)
NOTES:
•
•
•
•
Data MatrixTM is a trademark of International Data Matrix Inc., U.S.
PDF417TM is a trademark of Symbol Technologies Inc., US.
QR Code is a trademark of DENSO CORPORATION.
Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.
EA1- 1
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APPENDIX 1 SPECIFICATIONS
ENGLISH VERSION EO1-33034
A1.2 Options
A1.2 Options
Option Name
Swing cutter module B-4205-QM
Rotary cutter module B-8204-QM
Type
Description
A stop and cut swing cutter.
Rotary cutter
Strip module
B-9904-H-QM
This allows use of on-demand (peel-off) operation or to take-up
labels and backing paper together when using the rewind guide
plate. To purchase the strip module, please inquire at your local
distributor.
Ribbon saving
module
Expansion I/O
interface board
PCMCIA interface
board
B-9904-R-QM
B-7704-IO-QM
This module moves the print head up and down by using a
solenoid to minimise ribbon usage as far as possible.
Installing this board in the printer allows connection to an
external device with the exclusive interface.
B-9700-PCM-QM This board enables the use of the following PCMCIA cards.
LAN card: 3 COM 3CCE589ET (recommended)
ATA card: Conforming to PC card ATA standard
Flash memory card: 1MB and 4MB cards (See Section 2.9.)
Built-in LAN
B-9700-LAN-QM This board enables the printer to be used in a LAN network.
interface board
USB interface board B-9700-USB-QM Installing this board enables a connection to a PC which has a
USB interface.
NOTE:
To purchase the optional kits, please contact the nearest authorised TOSHIBA TEC representative or TOSHIBA
TEC Head Quarters.
A1.3 Media
Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a
problem is caused by using media that is not approved by TOSHIBA TEC.
For information regarding TOSHIBA TEC approved media, please contact a TOSHIBA TEC authorised service
representative.
A1.3.1 Media Type
Two types of media can be loaded for this thermal transfer and direct thermal printer: label or tag. The table
below shows size and shape of the media available for this printer.
Black Mark
(on reverse side) Refer to
NOTE 3 below.
Black Mark
(on reverse side)
Label
Tag paper
Stop
position
Stop
position
Cut position
Cut position
Feed Direction
EA1- 2
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APPENDIX 1 SPECIFICATIONS
ENGLISH VERSION EO1-33034
A1.3 Media
A1.3.1 Media Type (Cont.)
[Unit: mm]
Cut mode
Label dispensing mode
Batch mode
Strip mode
Rotary cutter (*2)
Item
Media pitch
Swing cutter
3”/sec., 6”/sec.: 38.0 - 1500.0
Label
Tag
10.0 – 1500.0 25.4 – 1500.0
10.0 – 1500.0 ----
8.0 – 1498.0 23.4 – 1498.0
38.0 – 1500.0
25.4 – 1500.0
3”/sec., 6”/sec.: 30.0 – 1500.0
3”/sec., 6”/sec.: 25.0 – 1498.0
Media length
Width including backing paper (See NOTE 5.) 30.0 – 112.0
25.0 – 1498.0(*1)
50.0 – 112.0
47.0 – 109.0
30.0 – 112.0
27.0 – 109.0
Label width (See NOTE 5.)
Gap length
27.0 – 109.0
2.0 – 20.0
6.0 – 20.0
Black mark length (Tag paper)
Effective print width
2.0 – 10.0
10.0 – 104.0±0.2
3”/sec., 6”/sec.: 23.0 - 1496.0
3”/sec., 6”/sec.: 28.0 – 1498.0
Label
Tag
Print speed up/slow down area
Label
Tag
6.0 – 1496.0 21.4 – 1496.0
8.0 – 1498.0 ----
23.0 – 1496.0
23.0 – 1498.0
Effective print length
1.0
0.13 – 0.17
0.15 – 0.29
1361.0
Thickness
Maximum effective length for on the fly issue
Maximum outer roll diameter
Roll direction
Ø200
Inside
Inner core diameter
Ø76.2±0.3
NOTES:
1. To ensure print quality and print head life use only TOSHIBA TEC specified media.
2. The media length specifications for use of the cutter are:
*1: When issuing a label using the swing cutter, label length should be 35.0 mm – (Gap length/2).
*2: The rotary cutter does not support the print speed of 10”/sec.
When using the Rotary Cutter, be sure to install the Ribbon Saving Module (B-9904-R-QM). Failure to do
this may cause a paper jam or ribbon error.
3. When marking black marks on the label rolls, they should be marked at the gaps.
4. “On the fly issue” means that the printer can feed and print without stopping between labels.
5. There are restrictions in use of the media which is narrower than 50 mm. For details, refer to TOSHIBA TEC
service representative.
A1.3.2 Detection Area of the Transmissive Sensor
The Transmissive Sensor is movable from the centre to the left edge of media.
The Transmissive Sensor detects a gap between labels, as illustrated below.
Centre of media
Print side
Area to be detected.
<Label>
Sensor position
Label
Gap
Label
Min. 2.0 mm
(Min. 6.0 mm when using
the cutter module.)
Min. 12 mm
Media feed direction
Sensor is movable
within this range.
EA1- 3
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APPENDIX 1 SPECIFICATIONS
ENGLISH VERSION EO1-33034
A1.3 Media
A1.3.2 Detection Area of the Transmissive Sensor (Cont.)
<Tag paper with square holes>
Centre of media
Sensor position
Min. 2.0 mm
Print side
Square holes
(Round holes are not acceptable.)
Min. 12 mm
Media feed direction
Sensor is movable
within this range.
NOTE:
Round holes are not acceptable.
A1.3.3 Detection Area of the Reflective Sensor
The Reflective Sensor is movable from the centre to the left edge of media.
The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm.
The Reflective Sensor should be aligned with the centre of the Black Mark.
Centre of media
Sensor should be positioned at
the centre of the black mark.
Detecting the black
marks on the back.
Min. 2.0 mm
Min. 12 mm
Media feed direction
Sensor is movable
within this range.
A1.3.4 Effective Print Area
The figure below illustrates the relation between the head effective print width and media width.
Out of print range
Out of print range
104 mm±0.2
(Head Effective Print Range)
4 mm
4 mm
112 mm (Max. media width)
EA1- 4
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APPENDIX 1 SPECIFICATIONS
ENGLISH VERSION EO1-33034
A1.4 Ribbon
A1.3.4 Effective Print Area (Cont.)
The figure below shows the effective print area on the media.
Area to be detected.
1mm
Start line
Media height
10 – 1500 mm
1.5 mm from the
left edge of media
1.5 mm from the
right edge of media
Guaranteed print area
Media feed direction
Area to be detected.
1mm
Media width
(backing paper width is not included.)
NOTES:
1. Be sure not to print on the 1.5-mm wide area from the media edges (shaded area in the above figure).
Printing this area may cause ribbon wrinkles, resulting in a poor print quality of the guaranteed print area.
2. The centre of media is positioned at the centre of the Print Head.
3. Print quality in the 3-mm area from the print head stop position (including 1-mm non-printable area for print
speed slow down) is not guaranteed.
A1.4 Ribbon
Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any
problem caused by using non-approved ribbons.
For information regarding TOSHIBA TEC approved ribbon, please contact a TOSHIBA TEC service
representative.
Type
Spool type
Width
41 – 112 mm
Recommended width is 41, 50, 68, 84, and 112 mm.
Length
600 m
Outside Diameter
φ90 mm (max.)
The table below shows the correlation between ribbon width and media width (backing paper is not included.)
Ribbon width Media width Ribbon width Media width
41 mm 30 – 36 mm 84 mm 63 – 79 mm
112 mm 71 – 112 mm
50 mm
68 mm
36 – 45 mm
45 – 63 mm
NOTES:
1. To ensure print quality and print head life use only TOSHIBA TEC specified ribbons.
2. To avoid ribbon wrinkles use a ribbon that is wider than the media by 5 mm or more. However, too much
difference in width between the two may cause wrinkles.
3. You can use a ribbon that is narrower than the media by 5 mm or more, however, this makes the print area
narrower.
EA1- 5
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APPENDIX 2 MESSAGES AND LEDS
ENGLISH VERSION EO1-33034
APPENDIX 2 MESSAGES AND LEDS
APPENDIX 2 MESSAGES AND LEDS
Appendix 2 describes the LCD messages displayed on the operation panel.
Symbols in the message
1: : The LED is illuminated. ~: The LED is flashing. z: The LED is unlit.
2: ****: the number of unprinted media. Up to 9999 (in pieces)
3: %%%%%%%: ATA Card’s remaining memory 0 to 9999999 (in K bytes)
4: ###: Flash memory card remaining memory for PC save area: 0 to 895 (in K bytes)
5: &&&&: Remaining flash memory capacity for storing writable characters 0 to 3147 (in K bytes)
Acceptance of
Status Request
Reset Command
Yes/No
Restoration by
RESTART key
Yes/No
LED Indication
No.
LCD Message
ON LINE
Printer Status
In online mode
In online mode (The printer in
communication)
POWER ONLINE ERROR
-----
-----
Yes
Yes
~
z
z
1
ON LINE
The print head block is opened in online
mode.
The printer is paused.
-----
Yes
2
3
z
z
z
z
HEAD OPEN
PAUSE ****
Yes
Yes
Yes
Yes
A parity, overrun, or framing error has
4
z
occurred during communication through
COMMS ERROR
the RS-232C.
The media is jammed during paper feed.
A problem has occurred with the cutter
module.
Yes
Yes
Yes
Yes
5
6
z
z
PAPER JAM ****
CUTTER ERROR****
The media has run out, or the media is
not loaded properly.
The ribbon has run out.
Feed or printing was attempted with the
print head block open.
Yes
Yes
7
8
9
z
z
z
NO PAPER ****
NO RIBBON ****
HEAD OPEN ****
Yes
Yes
Yes
Yes
There is a problem with the print head.
The print head is overheated.
The ribbon has been torn. A problem
has occurred with the sensor that
determines the torque for the ribbon
motor.
An overflow error has occurred in the
rewinder unit.
In writable character or PC command
save mode
Yes
No
Yes
Yes
Yes
Yes
10
11
z
z
HEAD ERROR
EXCESS HEAD TEMP
12
13
z
RIBBON ERROR****
Yes
-----
Yes
Yes
z
z
z
REWIND FULL ****
SAVING%%%%%%%
14 or
SAVING ###&&&&
An error has occurred while writing to
flash memory or ATA card.
An erase error has occurred in
No
No
Yes
Yes
15
FLASH WRITE ERR.
FORMAT ERROR
FLASH CARD FULL
16
z
formatting the flash memory or ATA
card.
Data cannot be stored because the flash
memory or ATA card is full.
A command error has occurred in
analyzing the command.
No
Yes
Yes
17
18
z
z
Display of error
message (See Notes.)
Yes
19 POWER FAILURE
20 INTIALIZING…
z
z
A power failure has occurred.
No
-----
-----
No
-----
-----
z
A flash memory card is being initialised.
100 Base LAN Board is being
initialized.
100BASE LAN
INITIALIZING…
21
z
z
EA2- 1
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APPENDIX 2 MESSAGES AND LEDS
ENGLISH VERSION EO1-33034
APPENDIX 2 MESSAGES AND LEDS
NOTES:
• If a command error is found in the command received, 16 bytes of the command error, starting from the command
code, will be displayed. (However, [LF] and [NUL] will not be displayed.)
Example 1
[ESC] T20 G30 [LF] [NUL]
Command error
The following message appears.
7ꢀꢁ*ꢂꢁꢃ
%ꢄ6;ꢅ7ꢃꢃꢃꢃꢃ9ꢆꢇꢁ$
Example 2
[ESC] XR; 0200, 0300, 0450, 1200, 1, [LF] [NUL]
Command error
The following message appears.
;5ꢈꢁꢀꢁꢁꢉꢁꢂꢁꢁꢉꢁꢅꢊꢃ
%ꢄ6;ꢅ7ꢃꢃꢃꢃꢃ9ꢆꢇꢁ$
Example 3
[ESC] PC001; 0A00, 0300, 2, 2, A, 00, B [LF] [NUL]
Command error
The following message appears.
3&ꢁꢁꢆꢈꢁ$ꢁꢁꢉꢁꢂꢁꢁꢉꢃ
%ꢄ6;ꢅ7ꢃꢃꢃꢃꢃ9ꢆꢇꢁ$
• When the error command is shown, “? (3FH)” appears for codes other than codes 20H to 7FH and A0H to DFH.
EA2- 2
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APPENDIX 3 INTERFACE
ENGLISH VERSION EO1-33034
APPENDIX 3 INTERFACE
APPENDIX 3 INTERFACE
„ꢀInterface Cables
To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements:
•
•
•
•
Fully shielded and fitted with metal or metallised connector housings.
Keep as short as possible.
Should not be bundled tightly with power cords.
Should not be tied to power line conduits.
„ꢀRS-232C Cable description
The serial data cable used to connect the printer to the host compute should be one of the following two types:
DB-9S
DB-25P
Connector to PC
Connector to Printer
Pin No.
Signal
N.C.
RXD
TXD
DTR
GND
DSR
RTS
CTS
N.C.
Shield
Pin No.
Signal
F.G.
RXD
TXD
CTS
RTS
DTR
SG
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
20
DSR
Housing
DB-25S
Connector to PC
DB-25P
Connector to Printer
Pin No.
Signal
Shield
TXD
RXD
RTS
Pin No.
Signal
F.G.
RXD
TXD
CTS
RTS
DTR
SG
1
2
3
4
5
6
7
20
1
2
3
4
5
6
7
20
CTS
DSR
GND
DTR
DSR
NOTE:
Use an RS-232C cable with the connector including inch type securing screws for the QQ model or metric type
securing screws for the QP model.
EA3-1
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APPENDIX 4 PRINT SAMPLES
ENGLISH VERSION EO1-33034
APPENDIX 4 PRINT SAMPLES
APPENDIX 4 PRINT SAMPLES
„ꢀFont
EA4-1
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APPENDIX 4 PRINT SAMPLES
ENGLISH VERSION EO1-33034
APPENDIX 4 PRINT SAMPLES
APPENDIX 4 PRINT SAMPLES (Cont.)
„ꢀBar codes
JAN8, EAN8
Interleaved 2 of 5
NW7
MSI
CODE39 (Standard)
JAN13, EAN13
EAN13+2 digits
CODE128
UPC-E
EAN13+5 digits
CODE39 (Full ASCII)
UPC-E+2 digits
EAN8+2 digits
UPC-A
CODE93
UPC-E+5 digits
EAN8+5 digits
UPC-A+2 digits
EA4-2
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APPENDIX 4 PRINT SAMPLES
ENGLISH VERSION EO1-33034
APPENDIX 4 PRINT SAMPLES
APPENDIX 4 PRINT SAMPLES (Cont.)
UPC-A+5 digits
UCC/EAN128
Industrial 2 of 5
POSTNET
Customer bar code
KIX Code
Customer bar code of high priority
RM4SCC
RSS-14
RSS-14 Stacked
RSS-14 Stacked Omnidirectional
RSS Limited
RSS Expanded
Data Matrix
QR code
PDF417
Micro PDF417
CP Code
MaxiCode
EA4-3
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GLOSSARIES
ENGLISH VERSION EO1-33034
GLOSSARIES
GLOSSARIES
Bar code
Expansion I/O interface
A code which represents alphanumeric characters
by using a series of black and white stripes in
different widths. Bar codes are used in various
industrial fields: Manufacturing, Hospitals,
Libraries, Retail, Transportation, Warehousing, etc.
Reading bar codes is a fast and accurate means of
capturing data while keyboard entry tends to be
slow and inaccurate.
An optional interface circuit that may be installed
into printer to allow the printer to be connected to
an external device such as a wrapping machine and
to receive feed, print start, and pause signals from
the external device and to send back print, pause,
and error status signals to the external device.
Feed gap sensor
A transmissive sensor which detects the difference
of potential between the gap between labels and
the label to find the print position of the label.
Batch mode
Issue mode that continuously prints media until the
specified number of media has been printed.
Font
Black mark
A complete set of alphanumeric characters in one
style of type. E.g. Helvetica, Courier, Times
A mark printed on the media so that the printer can
maintain a constant print position by detecting this
mark.
Gap
Clearance between labels
Black mark sensor
A reflective sensor which detects the difference of
potential between the black mark and print area to
find the print start position.
IPS
Inch per second
The unit used to express print speed.
Label
Built-in rewinder mode
A type of media with adhesive backing.
Printer mode of operation where an optional strip
module is installed to take up printed media onto
the build-in rewinder.
LCD
Liquid Crystal Display
Installed on the operation panel and displays
operation modes, error message and so on.
Cut mode
Printer mode of operation where an optional cutter
module is installed to automatically cut media from
the supply roll after they are printed. The print
command can specify to cut every media or to cut
after a set number of media have been printed.
Media
Material on which data is printed by the printer.
Label, tag paper, fanfold paper, perforated paper,
etc.
Cutter module
A device used to cut the media.
PCMCIA interface
An optional interface circuit that may be installed
into the printer to allow the use of the small credit
card sized PC cards such as flash memory cards
and LAN cards. PCMCIA is the acronym for
Personal Computer Memory Card International
Association.
DPI
Dot Per Inch
The unit used to express print density.
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GLOSSARIES
ENGLISH VERSION EO1-33034
GLOSSARIES
Pre-printed media
A type of media on which characters, logos, and
other designs have been already printed.
Thermal direct printing
A printing method using no ribbon, but thermal
media which reacts to heat. The thermal print head
heats the thermal media directly, causing print
image to be printed on the media.
Print head element
The thermal print head consists of a single line of
tiny resistive elements and when current is allowed
to flow through each element it heats up causing a
small dot to be burned onto thermal paper or a
small dot of ink to be transferred from a thermal
ribbon to ordinary paper.
Thermal print head
A print head using thermal transfer or thermal
direct printing method.
Thermal transfer printing
A printing method that the thermal print head heats
an ink or resin coating on the ribbon against the
media, causing the ink/resin to transfer onto the
media.
Print speed
The speed at which printing occurs. This speed is
expressed in units of ips (inches per second).
Reflective sensor
See Black mark sensor.
Threshold setting
A sensor setting operation to have the printer
maintain a constant print position of pre-printed
media.
Resolution
The degree of detail to which an image can be
duplicated. The minimum unit of divided image is
called a pixel. As the resolution becomes higher,
the number of pixels increased, resulting in more
detailed image
Transmissive sensor
See Feed gap sensor.
USB (Universal Serial Bus)
An interface that is used to connect peripherals,
such as a printer, keyboard, mouse. The USB
allows disconnection of a USB device without
turning off the power.
Ribbon
An inked film used to transfer an image onto the
media. In the thermal transfer printing, it is heated
by the thermal print head, causing an image to be
transferred onto the media
Strip mode
A device used to remove labels from the backing
paper.
Supply
Media and ribbon
Tag
A type of media with no adhesive. Usually tags
are made of cardboard or other durable material.
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INDEX
ENGLISH VERSION EO1-33034
INDEX
INDEX
A
J
Auto ribbon saving 2-11
Jammed media 5-3
B
L
Backing paper A1-3
Bar code A1-1
Label 2-6, A1-2, A1-3
LCD message display 1-3, 1-4, 3-1
Batch mode 2-9
Black mark 2-8, A1-2, A1-4
Black mark length A1-3
Black mark sensor 2-8, 4-1
Built-in rewinder 2-10
M
Media 2-6, 4-3, A1-2
Media length A1-3
Media pitch A1-3
Media sensor 2-8
C
Centronics 1-3, 2-3
Cut mode 2-10
Cutter module 2-10, 4-2, A1-2
O
ON LINE LED 1-4, 3-1
Operation Panel 1-3, 1-4, 3-1
D
P
Dimensions 1-3
Parallel interface 1-3
Parallel port 2-3
PAUSE key 1-4, 3-1
PCMCIA card 2-12
PCMCIA interface board 2-12, A1-2
Platen 1-4, 4-1
Power consumption A1-1
Power cord 1-2, 2-4
POWER LED 1-4, 3-1
Power switch 1-3, 2-4, 2-5
Pre-printed media 4-3, 5-4
Print head 1-4, 4-1
E
Effective Print length A1-3
Effective print width A1-3
ERROR LED 1-4, 3-1
Error message 5-1
Expansion I/O interface 1-3, 2-3
Expansion I/O interface board A1-2
F
Print head block 1-4
Printing method A1-1
Printing speed A1-1
Fan filter 2-2
Feed gap sensor 2-8, 4-1
FEED key 1-4, 3-1
Flash memory card 2-12
R
Reflective sensor 2-13, A1-4
Resolution A1-1
G
Gap 2-8, A1-3
Gap length A1-3
Guaranteed print area A1-5
RESTART key 1-4, 3-1
Ribbon 2-11, 4-3, A1-5
Ribbon shaft 1-4, 2-11
Ribbon stopper 1-4, 2-11
Ribbon width A1-5
Rotation A1-1
H
Head lever 1-4, 2-6
RS-232C 1-3, 2-3, A3-1
I
Interface 2-3, A1-1, A3-1
Issue mode 2-9, A1-1
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INDEX
ENGLISH VERSION EO1-33034
INDEX
S
Serial interface 1-3
Strip mode 2-9
Strip module 2-9, A1-2
Supply voltage A1-1
T
Tag A1-2
Test print 2-13
Thermal direct 2-13, A1-1
Thermal transfer 2-13, A1-1
Threshold setting 5-4
Transmissive sensor 2-13, A1-3
Two-dimensional code A1-1
U
USB interface 1-3, 2-3, A1-2
W
Weight A1-1
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M
EO1-33034
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