Toshiba Printer B SV4T GS10 QM User Manual

TOSHIBA TEC Europe Label Printer  
B-SV4T-GS10-QM  
Owner’s manual  
Owner’s Manual  
Mode d’emploi  
Bedienungsanleitung  
Manual de instrucciones  
Gebruikershandleiding  
Manuale Utente  
Manual do Utilizador  
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Safety Summary  
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions  
necessary for safe handling are included in this manual. All warnings and cautions contained in this manual  
should be read and understood before handling or maintaining the equipment.  
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified  
using the procedures described in this manual, turn off the power, unplug the machine, then contact your  
authorised TOSHIBA TEC representative for assistance.  
M eanings of Each Symbol  
This symbol indicates warning items (including cautions).  
Specific warning contents are drawn inside the  
(The symbol on the left indicates a general caution.)  
symbol.  
This symbol indicates prohibited actions (prohibited items).  
Specific prohibited contents are drawn inside or near the  
(The symbol on the left indicates “no disassembling”.)  
symbol.  
This symbol indicates actions which must be performed.  
Specific instructions are drawn inside or near the l symbol.  
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)  
This indicates that there is the risk of death or serious injury if the  
W ARNING  
Any other than the  
machines are improperly handled contrary to this indication.  
Do not use voltages other than the  
Do not plug in or unplug the  
power cord plug with wet hands  
as this may cause electric shock.  
Prohibited  
Prohibited  
Prohibited  
specified AC voltage voltage (AC) specified on the  
is prohibited.  
rating plate, as this may cause fire  
or electric shock.  
If the machines share the same  
outlet with any other electrical  
appliances that consume large  
amounts of power, the voltage will  
fluctuate widely each time these  
appliances operate. Be sure to  
provide an exclusive outlet for the  
machine as this may cause fire or  
electric shock.  
Do not insert or drop metal,  
flammable or other foreign objects  
into the machines through the  
ventilation slits, as this may cause  
fire or electric shock.  
Do not place metal objects or  
water-filled containers such as  
flower vases, flower pots or mugs,  
etc. on top of the machines. If  
metal objects or spilled liquid  
enter the machines, this may  
cause fire or electric shock.  
Prohibited  
Do not scratch, damage or modify  
the power cords. Also, do not  
place heavy objects on, pull on, or  
excessively bend the cords, as this  
may cause fire or electrical  
shock.  
Prohibited  
If the machines are dropped or  
their cabinets damaged, first turn  
off the power switches and  
disconnect the power cord plugs  
from the outlet, and then contact  
your authorised TOSHIBA TEC  
representative for assistance.  
Continued use of the machine in  
that condition may cause fire or  
electric shock.  
Continued use of the machines in  
an abnormal condition such as  
when the machines are producing  
smoke or strange smells may  
cause fire or electric shock. In  
these cases, immediately turn off  
the power switches and  
disconnect the power cord plugs  
from the outlet. Then, contact  
your authorised TOSHIBA TEC  
representative for assistance.  
Disconnect  
the plug.  
Disconnect  
the plug.  
iii  
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If foreign objects (metal  
When unplugging the power cords,  
be sure to hold and pull on the  
plug portion. Pulling on the cord  
portion may cut or expose the  
internal wires and cause fire or  
electric shock.  
Disconnect  
the plug.  
Disconnect  
the plug.  
fragments, water, liquids) enter the  
machines, first turn off the power  
switches and disconnect the power  
cord plugs from the outlet, and  
then contact your authorised  
TOSHIBA TEC representative for  
assistance. Continued use of the  
machine in that condition may  
cause fire or electric shock.  
Ensure that the equipment is  
properly grounded. Extension  
cables should also be grounded.  
Fire or electric shock could occur  
on improperly grounded  
Do not remove covers, repair or  
modify the machine by yourself.  
You may be injured by high  
voltage, very hot parts or sharp  
edges inside the machine.  
Connect a  
No  
grounding w ire.  
disassembling.  
equipment.  
This indicates that there is the risk of personal Injury or damage to objects  
if the machines are improperly handled contrary to this indication.  
CAUTION  
Precautions  
The following precautions will help to ensure that this machine will continue to function correctly.  
l
Try to avoid locations that have the following adverse conditions:  
* Temperatures out of the specification* Direct sunlight  
* High humidity  
* Dust/Gas  
* Shared power source  
*
Excessive vibration  
l
The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild  
detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic  
covers.  
l
l
USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.  
DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high  
temperatures, high humidity, dust, or gas.  
l
l
l
Ensure the printer is operated on a level surface.  
Any data stored in the memory of the printer could be lost during a printer fault.  
Try to avoid using this equipment on the same power supply as high voltage equipment or equipment  
likely to cause mains interference.  
l
l
l
Unplug the machine whenever you are working inside it or cleaning it.  
Keep your work environment static free.  
Do not place heavy objects on top of the machines, as these items may become unbalanced and fall  
causing injury.  
l
Do not block the ventilation slits of the machines, as this will cause heat to build up inside the  
machines and may cause fire.  
l
l
l
l
Do not lean against the machine. It may fall on you and could cause injury.  
Care must be taken not to injure yourself with the printer paper cutter.  
Unplug the machine when it is not used for a long period of time.  
Place the machine on a stable and level surface.  
Request Regarding Maintenance  
l
Utilize our maintenance services.  
After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance  
once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the  
machines and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy  
seasons.  
l
l
Our preventive maintenance service performs the periodic checks and other work required to maintain  
the quality and performance of the machines, preventing accidents beforehand.  
For details, please consult your authorised TOSHIBA TEC representative for assistance.  
Using insecticides and other chemicals  
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or  
other parts to deteriorate or cause the paint to peel.  
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ENGLISH VERSION  
TABLE OF CONTENTS  
Page  
1. PRODUCT OVERVIEW.......................................................................................................... E1-1  
1.1 Introduction.................................................................................................................... E1-1  
1.2 Features ........................................................................................................................ E1-1  
1.3 Unpacking...................................................................................................................... E1-1  
1.4 Accessories .................................................................................................................. E1-1  
1.5 Appearance ................................................................................................................... E1-3  
1.5.1 Dimensions.................................................................................................................E1-3  
1.5.2 Front View ..................................................................................................................E1-3  
1.5.3 Rear View...................................................................................................................E1-3  
1.5.4 Interior ........................................................................................................................E1-4  
1.5.5 Button and Indicator Lamp .........................................................................................E1-4  
2. PRINTER SETUP ................................................................................................................... E2-1  
2.1 Precautions.................................................................................................................... E2-1  
2.2 Procedure before Operation.......................................................................................... E2-2  
2.3 Turning the Printer ON/OFF .......................................................................................... E2-2  
2.3.1 Turning ON the Printer ...............................................................................................E2-2  
2.3.2 Turning OFF the Printer..............................................................................................E2-3  
2.4 Connecting the Cables to the Printer............................................................................. E2-3  
2.5 Connecting the Power Adapter and the Power Cord..................................................... E2-4  
2.6 Loading the Media......................................................................................................... E2-5  
2.7 Loading the Ribbon ...................................................................................................... E2-9  
2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities........................... E2-10  
2.8.1 Media Sensor Calibration .........................................................................................E2-10  
2.8.2 Self Print Test and Dump Mode................................................................................E2-10  
3. MAINTENANCE ..................................................................................................................... E3-1  
3.1 Cleaning ........................................................................................................................ E3-1  
3.1.1 Print Head ..................................................................................................................E3-1  
3.1.2 Platen/Sensors ...........................................................................................................E3-2  
3.1.3 Cover..........................................................................................................................E3-2  
3.2 Care/Handling of the Media........................................................................................... E3-3  
4. TROUBLESHOOTING ........................................................................................................... E4-1  
4.1 Troubleshooting Guide .................................................................................................. E4-1  
4.2 Removing Jammed Media............................................................................................. E4-1  
APPENDIX 1 SPECIFICATIONS ................................................................................................EA1-1  
A1.1 Printer..........................................................................................................................EA1-1  
A1.2 Options ........................................................................................................................EA1-2  
A1.3 Media...........................................................................................................................EA1-2  
A1.3.1 Media Type ........................................................................................................... EA1-2  
A1.3.2 Detection Area of the Transmissive Sensor.......................................................... EA1-3  
A1.3.3 Detection Area of the Reflective Sensor ............................................................... EA1-3  
A1.3.4 Effective Print Area ............................................................................................... EA1-4  
A1.4 Ribbon .............................................................................................................................. EA1-4  
APPENDIX 2 INTERFACE..........................................................................................................EA2-1  
GLOSSARIES  
CAUTION!  
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA TEC.  
2. The contents of this manual may be changed without notification.  
3. Please refer to your local Authorized Service representative with regard to any queries you may have in  
this manual.  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION  
1.1 Accessories  
1. PRODUCT OVERVIEW  
Thank you for choosing the B-SV4T series barcode printer. This Owner’s  
Manual contains valuable information from general set-up to confirming  
the printer's operation using test prints. You should read it carefully to help  
you gain maximum performance and life from your printer. This manual  
should be kept close at hand for everyday reference.  
1.1 Introduction  
Please contact your TOSHIBA TEC representative for further information  
concerning this manual.  
This printer has the following features:  
1.2 Features  
This printer is equipped with a 32-bit RISC processor, which offers  
up to 5 inches/sec. print speed.  
A standard USB interface for convenient label printing connectivity.  
The clamshell design and moveable media sensor enable easy media  
loading and use of a wide range of media.  
All frequently used bar code formats are available in this printer.  
Fonts and bar codes can be printed in any rotation.  
This printer provides a choice of six different type faces of  
alphanumeric font, and outline font printing capability.  
This is the most cost-effective and high performance printer in this  
class.  
1.3 Unpacking  
Unpack the printer as per the Unpacking Instructions supplied with the  
printer.  
NOTES:  
1. Check for damage or  
scratches on the printer.  
However, please note that  
TOSHIBA TEC Europe shall  
have no liability for any  
damage of any kind sustained  
during transportation of the  
product.  
2. Keep the cartons and pads for  
future transportation of the  
printer.  
When unpacking the printer, please check that the following accessories  
are supplied with the printer.  
1.4 Accessories  
CD-ROM (1 copy)  
Power Adapter  
(P/No.: 62-0010047-00)  
Ribbon Spindle  
Label Spindle  
Label Spindle Fixing Tab  
1.5 inch Paper Core Adapter  
(P/No.: 98-0130019-10)  
E1- 1  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION  
1.1 Introduction  
When purchasing the power cord  
Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following standard from  
your Authorised TOSHIBA TEC representative.  
(As of June 2003)  
Certification  
mark  
Certification  
mark  
Certification  
mark  
Country  
Agency  
Country  
Agency  
Country  
Agency  
Australia  
SAA  
Germany  
VDE  
Sweden  
SEMKKO  
Austria  
Belgium  
Canada  
Denmark  
Finland  
France  
OVE  
CEBEC  
CSA  
Ireland  
Italy  
NSAI  
IMQ  
Switzerland  
UK  
SEV  
ASTA  
BSI  
Japan  
METI  
UK  
DEMKO  
FEI  
Netherlands  
Norway  
Spain  
KEMA  
NEMKO  
AEE  
U.S.A.  
UL  
UTE  
Power Cord Instruction  
1. For use with 100 125 Vac mains power supply, please select a power cord rated 125V, 7A or 10A.  
2. For use with 200 240 Vac mains power supply. Please select a power cord rated Min. 250V, 2.5A or 5A.  
3. Please select a power cord with the length of 1.8m to 3m.  
Country/Region  
North America  
Europe  
United Kingdom  
Australia  
Power Cord  
Rated (Min.)  
Type  
Conductor size (Min.) No. 18AWG  
125V, 7A or 10A  
SVT, SJT or SPT-2  
250V, 2.5A  
H05VV-F or H05VVH2-F  
0.75 mm2  
250V, 3A or 5A  
H05VV-F or H05VVH2-F  
0.75 mm2  
250V, 7.5A  
H05W-F  
0.75 mm2  
Plug Configuration  
E1- 2  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION  
1.5 Appearance  
The names of the parts or units introduced in this section are used in the  
following chapters.  
1.5 Appearance  
1.5.1 Dimensions  
213 mm (W) x 314 mm (L) x 188 mm (H)  
1.5.2 Front View  
Label Roll Capacity View Window  
Ribbon Access Cover  
Indicator Lamp  
Feed/PAUSE Button  
Top Cover  
Cover Open Lever  
1.5.3 Rear View  
1. USB Interface Connector  
2. Parallel Interface Connector (Centronics)  
3. Serial Interface Connector (RS-232C)  
4. Power Jack  
5. Power Switch  
6. Rear Media Guide  
6
3
2
4
1
5
E1- 3  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION  
1.5 Appearance  
1.5.4 Interior  
Print Head  
WARNING!  
Do not touch the print head  
or around it just after printing.  
You may get burned as the  
print head becomes very hot  
during printing.  
Cover Open  
Sensor  
Caution Symbol for the  
Print Head (Please refer  
to WARNING!)  
Media Guide  
Media Sensor  
Platen  
1.5.5 Button and Indicator  
Lamp  
The FEED/PAUSE Button and the Indicator Lamp have the following  
functions:  
Pressing this button when the printer is in online  
state causes a media feed.  
As the FEED  
button  
Pressing this button after removing a cause of an  
error returns the printer to online state.  
Pressing this button during printing stops printing  
after completing the current label. The printer  
resumes printing when this button is pressed  
again.  
As the PAUSE  
button  
Color  
Illuminates when…  
A print error, such as a  
memory error, syntax  
error, etc.  
Flashes when…  
There is no label.  
RED  
The top cover is opened.  
The printer is on-line and •  
ready to print.  
The button is pressed  
as a PAUSE function.  
The printer is  
GREEN  
downloading files.  
E1- 4  
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2. PRINTER SETUP  
ENGLISH VERSION  
2.1 Precautions  
2. PRINTER SETUP  
This section outlines the steps necessary to setup your printer prior to its  
operation.  
The section includes precautions, connecting cables,  
assembling accessories, loading media, and performing a test print.  
To insure the best operating environment, and to assure the safety of the  
operator and the equipment, please observe the following precautions.  
2.1 Precautions  
Operate the printer on a stable, level, operating surface in a location  
free from excessive humidity, high temperature, dust, vibration or  
direct sunlight.  
Keep your work environment static free. Static discharges can cause  
damage to delicate internal components.  
Make sure that the printer is connected to a clean source of AC Power  
and that no other high voltage devices that may cause line noise  
interference are connected to the same mains.  
Ensure that the printer is connected only to AC mains that has a  
proper ground (earth) connection.  
Do not operate the printer with the cover open. Be careful not to  
allow fingers or articles of clothing to get caught into any of the  
moving parts of the printer.  
Make sure to turn off the printer power and to remove the power  
adapter connector from the printer whenever working on the inside of  
the printer or when cleaning the printer.  
For best results, and longer printer life, use only TOSHIBA TEC  
recommended media.  
Store the media in accordance with the specifications.  
This printer mechanism contains high voltage components; therefore  
you should never remove any of the covers of the machine as you may  
receive an electrical shock. Additionally, the printer contains many  
delicate components that may be damaged if accessed by unauthorized  
personnel.  
Clean the outside of the printer with a clean dry cloth or a clean cloth  
slightly dampened with a mild detergent solution.  
Use caution when cleaning the thermal print head as it may become  
very hot while printing. Wait until it has had time to cool before  
cleaning. Use only the TOSHIBA TEC recommended print head  
cleaner to clean the print head.  
Do not turn off the printer power or remove the power plug while the  
printer is printing or while the Indictor Lamp is flashing.  
E2- 1  
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2. PRINTER SETUP  
ENGLISH VERSION  
2.2 Procedure before Operation  
This section describes the outline of the printer setup.  
2.2 Procedure before  
Operation  
1. Unpack the accessories and printer from the box.  
2. Refer to Safety Precautions in this manual and set up the printer at a  
NOTE:  
proper location.  
To communicate directly with a  
host computer, an RS-232C,  
Centronics, or USB cable is  
required.  
(1) RS-232C cable: 9 pins  
(do not use a null modem cable)  
(2) Centronics cable: 36 pins  
(3) USB cable: V1.1  
3. Make sure that the Power Switch is off. (Refer to Section 2.3.)  
4. Connect the printer to a host computer with an RS-232C, Centronics  
interface, or USB cable. (Refer to Section 2.4.)  
5. Connect the Power Adapter to the printer, and then plug the Power  
Cord into a properly grounded power outlet. (Refer to Section 2.5)  
6. Load the media. (Refer to Section 2.6.)  
7. Load the ribbon. (Refer to Section 2.7.)  
NOTE:  
Use of a Windows Driver will  
allow issuing media on the printer  
from a Windows application.  
The printer can also be controlled  
with its own programming  
commands. For details, please  
contact your TOSHIBA TEC  
reseller.  
8. Adjust the position of the Feed Gap Sensor or Black Mark Sensor to  
match the media being used. (Refer to Section 2.8.)  
9. Turn the Power ON. (Refer to Section 2.3.)  
10. Install the Printer Drivers. (Refer to the Printer Driver in the CD-  
ROM.)  
2.3 Turning the Printer  
ON/OFF  
When the printer is connected to a host computer it is good practice to  
turn the printer ON before turning on the host computer and to turn OFF  
the host computer before turning off the printer.  
2.3.1 Turning ON the Printer  
1. To turn ON the printer power, press the power switch as shown in the  
CAUTION!  
diagram below. Note that ( ) is the power ON side of the switch.  
Use the power switch to  
turn the printer On/Off.  
Plugging or unplugging the  
power cord to turn the  
printer On/Off may cause  
fire, an electric shock, or  
damage to the printer.  
Power Switch  
NOTE:  
If the Red Indicator Lamp is  
illuminated, go to Section 4.1,  
Troubleshooting Guide.  
2. Check that the Indicator Lamp is illuminated in green.  
E2- 2  
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2. PRINTER SETUP  
ENGLISH VERSION  
2.4 Connecting the Cables to the Printer  
1. Before turning off the printer power switch verify that the Indicator  
Lamp is illuminated in green, not flashing.  
2. To turn OFF the printer power press the power switch as shown in the  
diagram below. Note that ( ô ) is the power OFF side of the switch.  
2.3.2 Turning OFF the  
Printer  
CAUTION!  
1. Do not turn off the printer  
power while the media is  
being printed as this may  
cause a paper jam or  
damage to the printer.  
2. Do not turn off the printer  
power while the Green  
Indicator Lamp is flashing  
as this may cause damage  
to the data being  
Power Switch  
downloaded.  
The following paragraphs outline how to connect the cables from the  
printer to your host computer, and will also show how to make cable  
connections to other devices. Depending on the application software you  
use to print labels, there are three possibilities for connecting the printer  
to your host computer. These are:  
2.4 Connecting the  
Cables to the Printer  
NOTE:  
A serial cable connection between the printer’s RS-232C serial  
connector and one of your host computer’s COM ports.  
For the specifications of the  
serial interface cable, refer to  
APPENDIX 2, INTERFACE.  
A parallel cable connection between the printer’s standard parallel  
connector and your host computer’s parallel port (LPT).  
A USB cable connection between the printer’s USB interface  
connector and one of your host computer’s USB port.  
The diagram below shows all the possible cable connections to the  
current version of the printer.  
Å
Ç
É
Ñ
Å
Ç
É
Ñ
USB Interface  
Parallel Interface (Centronics)  
Serial Interface (RS-232C)  
Power Jack  
E2- 3  
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2. PRINTER SETUP  
ENGLISH VERSION  
2.5 Connecting the Power Adapter and the Power Cord  
1. Make sure that the printer power switch is in the OFF (O) position.  
2. Insert the Power Cord into the inlet of the Power Adapter.  
2.5 Connecting the  
Power Adapter and  
the Power Cord  
NOTES:  
1. Since the power cord is not  
enclosed in this printer,  
Power Cord  
Power Adapter  
please purchase a proper one  
after referring to page 1-2.  
2. The EA10953 AC adapter  
should be exclusively used for  
the B-SV4 Series printer. The  
B-SV4 Series printer must be  
powered by the EA10953 AC  
adapter.  
3. Insert the Power Adapter connector into the Power Jack on the rear of  
the printer.  
Power Jack  
Power Adapter Connector  
4. Plug the other end of the Power Cord into a grounded outlet as shown  
in the figure below.  
E2- 4  
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2. PRINTER SETUP  
ENGLISH VERSION  
2.6 Loading the Media  
This section describes in detail how to load the media.  
2.6 Loading the Media  
1. Turn OFF the printer and open the Top Cover.  
2. Take out the Media Holder Ass’y from the printer.  
WARNING!  
1. Do not touch any moving  
parts. To reduce the risk  
of fingers, jewellery,  
clothing, etc. being drawn  
into the moving parts, be  
sure to load the media  
once the printer has  
stopped moving  
3. Remove one of the Media Holders from the Media Shaft.  
4. When the inner core diameter of the media roll is 25.4 mm (1”),  
remove the Spacers from the Media Holders. The Spacers are  
required to print media rolls with 38.1-mm (1.5”) inner core diameter.  
Media Holder  
completely.  
2. To avoid injury, be careful  
not to trap your fingers  
while opening or closing  
the cover.  
Spacer  
5. Put the media roll onto the Medial Shaft so that the print side faces up  
CAUTION!  
as shown below.  
Be careful not to touch the  
Print Head Element when  
opening the Top Cover.  
Failure to do this may cause  
missing dots by static  
electricity or other print quality  
problems.  
Media Shaft  
Media  
NOTE:  
When the outer roll diameter  
exceeds 127 mm (5”) or the inner  
core diameter exceeds 38.1 mm  
(1.5”), an optional External  
Media Roll Hanger is required.  
For details, refer to page 2-8.  
6. Hold the Media Holder with the smooth side facing the media roll,  
align the Media Holder’s centre hole with the Media Shaft, and then  
install the Media Holder by sliding it onto the Media Shaft. Make  
sure that the media roll is positioned at the centre of the Media Shaft.  
Media Holder  
Media Shaft  
7. Insert the Media Holder Ass’y into the slots of the printer.  
Media Holder Ass’y  
Slot  
E2- 5  
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2. PRINTER SETUP  
ENGLISH VERSION  
2.6 Loading the Media  
8. Feed the media between the Media Guides.  
2.6 Loading the Media  
(Cont.)  
9. Pull the media until it extends past the Media Outlet.  
10. Adjust the Media Guide position to the media width.  
Media Guide  
11. Make sure that the media path through the printer is straight,  
otherwise skew feeding or a paper jam may occur.  
12. After loading the media, manually set the Media Sensor to the  
correct position. When using the Feed Gap Sensor, position it to the  
centre of the printer. When using the Black Mark Sensor, it should  
be positioned in line with the centre of the black marks on the  
NOTES:  
1. The Feed Gap Sensor can be  
correctly positioned by  
engaging the Protrusion of the  
Media Sensor with the centre  
guide.  
reverse side of the media.  
Centre Guide  
2. The Black Mark Sensor is  
fully adjustable.  
Media Sensor  
Feed Gap  
Sensor  
Protrusion  
Black Mark Sensor  
There are three issue modes available on this printer.  
Batch mode:  
In the batch mode, the media is continuously printed and fed until the  
number of media specified in the issue command has been printed.  
CAUTION!  
To separate the printed  
media from the media roll in  
batch mode, be sure to tear  
off the media at the Media  
Outlet or cut the media past  
the Tear Off Bar. If you tear  
off the media at the Print  
Head by mistake, be sure to  
feed one label (10 mm or  
more) with the  
FEED/PAUSE Button prior to  
next issue. Failure to do this  
may cause a paper jam.  
E2- 6  
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2. PRINTER SETUP  
ENGLISH VERSION  
2.6 Loading the Media  
Strip mode (Option):  
2.6 Loading the Media  
(Cont.)  
When issued in the strip mode, labels are automatically removed from the  
backing paper each time a label is printed.  
How to set the media  
When issuing labels in the strip mode, set the label in the following  
procedure:  
1. Set the paper roll on the paper roll mount.  
2. Open the strip block by pulling it out.  
Strip block  
3. Feed the paper, printing side facing up, through the paper guide and  
pass over the platen.  
4. Lead the paper through the backing paper opening, beneath the roller,  
5. Adjust the paper guide by moving left or right to fit the paper width.  
NOTE:  
When the media is correctly set, the  
backing paper is supposed to be  
pinched by the Platen and the Strip  
Feed Roller as shown below.  
Strip Plate  
Label  
Strip Feed Roller  
Platen  
Backing Paper  
Roller  
Strip block  
6. Push the strip block back to the printer.  
7. Close the top cover by lifting up the top cover support and close the  
top cover slowly.  
WARNING!  
1. When attaching or removing  
the cutter cover, be sure to  
turn off the power. Otherwise,  
you may be injured.  
2. The cutter is sharp, so care  
must be taken not to injure  
yourself when handling the  
cutter.  
Cut mode:  
When the Cutter is fitted, the media is automatically cut.  
After loading the media as described on the previous pages, insert the  
leading edge of the media into the Media Outlet of the Cutter.  
CAUTION!  
1. Be sure to cut the backing  
paper of the label. Cutting  
labels will cause the glue to  
stick to the cutter which may  
affect the cutter quality and  
shorten the cutter life.  
2. Use of tag paper when the  
thickness exceeds the specified  
value may affect the cutter life.  
Media Outlet  
Cutter Cover  
E2- 7  
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2. PRINTER SETUP  
ENGLISH VERSION  
2.6 Loading the Media  
When a media roll has an outside diameter exceeding 127 mm (5) or an  
inner core diameter of 38.1 mm (1.5), the optional External Media Roll  
Hanger will be required.  
2.6 Loading the Media  
(Cont.)  
1. Fit the protrusions on the bottom of the printer into the holes in the  
External Media Roll Hanger.  
External Media Roll  
Hanger (Option)  
2. Load a media roll onto the printers Media Holder Assy, and place it  
into the cuts of the External Media Roll Hanger.  
3. Pull the media forward and insert the leading edge into the printer so  
that it passes between the Rear Media Guides.  
Media Holder  
Ass’y  
Rear Media Guides  
Paper Guide  
4. Manually move the Rear Media Guides so that the media is centred.  
5. Refer to the previous pages to complete the media loading.  
6. Close the Top Cover.  
E2- 8  
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2. PRINTER SETUP  
ENGLISH VERSION  
2.7 Loading the Ribbon  
The printer automatically detects if a ribbon is installed after power on  
and will switch to thermal transfer or direct thermal printing mode. If the  
printer does not detect a ribbon (direct thermal mode), the motor that  
drives the ribbon spindles will be turned off. Make sure both the ribbon  
access cover and the printer top cover are closed when powering the  
printer up.  
2.7 Loading the Ribbon  
1. Push down on the ribbon access cover to unlock and open the cover  
2. Place a paper core on a ribbon rewind spindle.  
3. Mount the ribbon rewind paper core on the front hubs.  
4. Install a ribbon on the ribbon supply spindle.  
5. Mount the ribbon supply spindle on the rear hubs.  
6. Attach the ribbon leader to the ribbon rewind paper core.  
7. Rotate the ribbon rewind paper core until the ribbon leader is  
thoroughly, firmly encompassed by the black section of the ribbon.  
8. Close the ribbon access cover.  
Ribbon Access Cover  
Paper Core  
Ribbon Spindle  
Back Hub  
Front Hub  
E2- 9  
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2. PRINTER SETUP  
ENGLISH VERSION  
2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities  
This utility is used to calibrate the sensitivity of the Feed Gap/Black  
Mark Sensor.  
2.8 Media Sensor  
It is necessary to set the media sensors after the media is changed to  
Calibration, Self Print  
Test, and Dump Modedifferent type.  
Utilities  
2.8.1 Media Sensor  
1. First, select the sensor to calibrate in the following procedure.  
Calibration  
Open the Top Cover.  
The Indicator Lamp blinks in red.  
NOTE:  
The Transmissive Sensor (Feed Gap  
Sensor) has been selected as factory  
default.  
Press and hold the FEED/PAUSE  
Button for more than 5 seconds,  
and then release.  
The Indicator Lamp  
illuminates in green.  
The Indicator Lamp is unlit.  
(Reflective (Black Mark)  
Sensor is selected.)  
FEED/PAUSE  
Button  
About 3 seconds.  
FEED/PAUSE  
Button  
The Indicator Lamp  
illuminates in orange.  
The Indicator Lamp is unlit.  
(“No sensor” is selected.)  
About 3 seconds.  
The Indicator Lamp  
illuminates in red.  
The Indicator Lamp is unlit.  
(Transmissive (Feed Gap)  
Sensor is selected.)  
FEED/PAUSE  
Button  
About 3 seconds.  
2. Turn off the printer power and install blank media (without pre-  
printing) on the printer.  
3. To calibrate the Black Mark Sensor, align the sensor position with the  
black marks on the media. (Refer to Section 2.6.)  
4. Press the FEED/PAUSE Button while turning on the printer.  
The Indicator Lamp will be illuminated in the following order:  
Orange  
Orange (Flashing)  
Red (Flashing)  
5. Release the FEED/PAUSE Button when the Indicator Lamp flashes in  
red. This completes the Media Sensor calibration.  
6. To start the Online operation, turn the printer off, then on again.  
1. Turn off the printer power and install a media roll on the printer.  
2. Press the FEED/PAUSE Button while turning on the printer. The  
2.8.2 Self Print Test and  
Dump Mode  
Indicator Lamp will be illuminated in the following order:  
Orange  
Orange (Flashing)  
Red (Flashing)  
Green  
3. Release the FEED/PAUSE Button when the Indicator Lamp is  
illuminated in green.  
4. The printer automatically performs a self print test, and then enters the  
Dump Mode.  
5. To start the Online operation, turn the printer off, then on again.  
E2- 10  
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2. PRINTER SETUP  
ENGLISH VERSION  
2.8 Media Sensor Calibration, Self Print Test, and Dump Mode Utilities  
Print test label sample  
2.8.2 Self Print Test and  
Dump Mode (Cont.)  
PRINTER INFO.  
PROGRAM VERSION  
TONE ADJUST  
FEED ADJUST  
CUT POSITION ADJUST  
BACKFEED ADJUST  
PARAMETER  
VX.XX XXXX  
+XX  
+XX.Xmm  
+XX.Xmm  
+XX.Xmm  
[PC-850][0]  
NOTE:  
The following commands should  
not affect the test print issue.  
D, AX, XS, Z2;1, Z2;2 (without  
AY)  
[9600][8][1][NONE][0]  
[ON][AUTO][FEED][B0]  
+XX.Xmm  
X-COORDINATE ADJUST  
SENSOR  
MEMORY  
TTF AREA  
EXT CHAR AREA  
BASIC AREA  
PC SAVE AREA  
INFORMATION  
TOTAL FEED  
TRANSMISSIVE [17]  
[192KB][XXXKB]  
[XXXKB][XXXKB]  
[XXXKB][XXXKB]  
[XXXKB][XXXKB]  
[XXXKB][XXXKB]  
XXXXXXXXXXXXXXXXXXX  
X.XXKm  
The test print contents should be changed by the following commands  
and parameters:  
PROGRAM VERSION: VX.XX XXXX --- Firmware version and checksum  
TONE ADJUST: +XX ------------------------- Print tone fine adjustment value  
FEED ADJUST: +XX.Xmm ------------------ Print position fine adjustment value  
CUT POSITION ADJUST: +XX.Xmm ----- Cut position fine adjustment value  
BACKFEED ADJUST: +XX.Xmm ---------- Back feed amount fine adjustment value  
PARAMETER: [PC-850][0] ----------------- Character code selection and Font “0”  
selection  
[9600][8][1][NONE][0]  
Baud rate, Data length, Stop bit length,  
Parity, and Transmission control of RS-  
232C  
[ON][AUTO][FEED][B0]  
Forward feed wait function, Control code,  
Feed key function, and Euro code  
X-COORDINTE ADJUST: +XX.Xmm ----- X-coordinate fine adjustment value  
SENSOR: TRANSMISSIVE [17] ------------ Sensor selection and sensitivity  
MEMORY: [192KB][XXXKB]--------------- Memory capacity of the Main PC Board and  
optional memory card (0,1,2,3,4,6,8)  
TTF AREA: [XXXKB][XXXKB]------------ True type font storage area, Main PC board  
and optional memory card  
EXT CHAR AREA: [XXXKB][XXXKB] -- Writable character storage area, Main PC  
board and optional memory card  
BASIC AREA: [XXXKB][XXXKB] -------- BASIC file storage area, Main PC board and  
optional memory card  
PC SAVE AREA: [XXXKB][XXXKB]----- PC save storage area, Main PC board and  
optional memory card  
INFORMATION: ------------------------------- Printed only when some information is  
stored in the flash ROM  
TOTAL FEED----------------------------------- Total feed distance  
E2-11  
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3. MAINTENANCE  
ENGLISH VERSION  
3.1 Cleaning  
3. MAINTENANCE  
This chapter describes how to perform routine maintenance.  
WARNING!  
To ensure the continuous high quality operation of your printer, you  
should perform a regular maintenance routine. For high throughput it  
should be done on a daily basis. For low throughput it should be done on  
a weekly basis.  
1. Be sure to turn OFF the  
power before performing  
maintenance. Failure to  
do this may cause an  
electric shock.  
2. To avoid injury, be careful  
not to pinch your fingers  
while opening or closing  
the cover and print head  
block.  
3. Be careful when handling  
the print head as it  
becomes very hot  
immediately after printing.  
Allow it to cool before  
performing any  
maintenance.  
4. Do not pour water directly  
onto the printer.  
3.1 Cleaning  
To maintain the printer performance and print quality, please clean the  
printer regularly, or whenever the media is replaced.  
3.1.1 Print Head  
1. Turn the power off.  
2. Open the Top Cover.  
CAUTION!  
3. Remove the media.  
1. Do not allow any hard  
objects to touch the print  
head or platen, as this may  
cause damage to them.  
2. Do not use any volatile  
solvents including thinner  
and benzene, as this may  
cause discoloration of the  
cover, print failure, or  
4. Clean the Print Head Element with a Print Head Cleaner, cotton swab  
or soft cloth slightly moistened with ethyl alcohol.  
Print Head Element (positioned at the print head edge)  
breakdown of the printer.  
3. Do not touch the print head  
element with bare hands,  
as static may damage the  
print head.  
NOTE:  
Please purchase the Print Head  
Cleaner from the authorized  
TOSHIBA TEC service  
representative.  
E3- 1  
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3. MAINTENANCE  
ENGLISH VERSION  
3.1 Cleaning  
1. Wipe the Platen with a soft cloth moistened with alcohol.  
3.1.2 Platen/Sensors  
2. Remove dust or paper particles from the Media Sensor and Cover  
Open Sensor using an air blower.  
Cover Open  
Sensor  
Media Sensor  
Platen  
Wipe the Cover with a dry soft cloth. Wipe off dirt with a soft cloth  
slightly moistened with water.  
3.1.3 Cover  
CAUTION!  
Do not use any volatile  
solvents including thinner and  
benzene, as this may cause  
discoloration or distortion of  
the cover.  
E3- 2  
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3. MAINTENANCE  
ENGLISH VERSION  
3.2 Care/Handling of the Media  
3.2 Care/Handling of the  
Media  
Do not store media for longer than the manufacturer’s recommended  
shelf life  
Store media rolls on the flat end. Do not store them on the curved  
sides as this might flatten that side causing erratic media advance and  
poor print quality.  
CAUTION!  
Be sure to carefully review and  
understand the Supply  
Manual. Use only media  
which meets specified  
Store the media in plastic bags and always reseal after opening.  
Unprotected media can get dirty and the extra abrasion from the dust  
and dirt particles will shorten the print head life.  
requirements. Use of non-  
specified media may shorten  
the head life and result in  
problems with bar code  
readability or print quality. All  
media should be handled with  
care to avoid any damage to  
the media or printer. Read the  
guideline in this section  
carefully.  
Store the media in a cool, dry place. Avoid areas where they would be  
exposed to direct sunlight, high temperature, high humidity, dust or  
gas.  
The thermal paper used for direct thermal printing must not have  
specifications which exceed Ca2+, K+, Na+ 800 ppm, and Cl- 600 ppm.  
Some ink used on pre-printed media may contain ingredients which  
shorten the print head’s product life. Do not use labels pre-printed  
with ink which contain hard substances such as carbonic calcium  
(CaCO3) and kaolin (Al2O3, 2SiO2, 2H2O).  
For further information, please contact your local distributor or your  
media manufacturer.  
E3- 3  
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4. TROUBLESHOOTING  
ENGLISH VERSION  
4.1 Troubleshooting Guide  
4. TROUBLESHOOTING  
This chapter lists the error messages, possible problems, and their solutions.  
WARNING!  
If a problem cannot be solved by taking actions described in this chapter, do not attempt to repair the  
printer. Turn off and unplug the printer. Then contact an authorised TOSHIBA TEC service  
representative for assistance.  
4.1 Troubleshooting Guide  
Problems  
The Online Indicator Lamp (green) is not  
illuminated.  
Solutions  
1. Check that the Power Cord is properly connected.  
2. If the LED on the AC Adapter is not illuminated,  
please contact an authorised TOSHIBA TEC service  
representative.  
The Online Indicator Lamp (green) is flashing.  
The printer is in PAUSE state. Press the FEED/PAUSE  
Button to return to Online state.  
The Error Indicator Lamp (red) is illuminated, not The Top Cover is not closed completely. Close the Top  
flashing.  
Cover completely and confirm that the Indicator Lamp  
flashes. Then press the FEED/PAUSE Button to return  
to Online state.  
The Error Indicator Lamp (red) is flashing.  
1. The media has run out. Install a new media roll.  
2. The Media Sensor cannot detect the print start  
position. Retry the Media Sensor calibration.  
3. A paper jam occurred.  
4. A cutter jam occurred.  
After removing causes of the problems, press the  
FEED/PAUSE Button to return to Online state.  
1. The Top Cover is not closed completely. Close the  
Top Cover completely.  
Poor print quality  
2. Clean the Print Head.  
3. The media being used is not with in specification.  
Use TOSHIBA TEC recommended media only.  
4.2 Removing Jammed Media  
This section describes in detail how to remove jammed media from the printer.  
CAUTION!  
Do not use any tool that may damage the print head.  
1. Turn the power off.  
2. Open the Top Cover.  
3. Remove the media.  
4. Remove the jammed media from the printer. DO NOT USE any sharp implements or tools as these could  
damage the printer.  
5. Clean the Print Head with the Print Head Cleaner and remove dust or paper particles.  
6. Load the media and close the Top Cover.  
E4- 1  
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APPENDIX 1 SPECIFICATIONS  
ENGLISH VERSION  
A1.1 Printer  
APPENDIX 1 SPECIFICATIONS  
Appendix 1 describes the printer specifications and supplies for use on the B-SV4T printer.  
A1.1 Printer  
The following are the printer specifications.  
Item  
Supply voltage  
Specifications  
AC100 to 240V, 50/60 Hz  
Power consumption  
During a print job  
During standby  
100 to 120V: 2.1A, 49.0W maximum, 200 to 240V: 2.1A, 49.9W maximum  
100 to 120V: 0.13A, 4.0W maximum, 200 to 240V: 0.16A, 3.8 W maximum  
100 to 240V universal switching power supply  
5°C to 40°C (40°F to 104°F)  
Power supply  
Operating temperature range  
Storage temperature range  
Relative humidity  
Humidity for storage  
Ventilation for storage  
Resolution  
-40°C to 60°C  
25% to 85% RH (no condensation)  
10% to 90% RH (no condensation)  
Free air environment  
203 dpi  
Printing method  
Issue mode  
Thermal transfer and Direct thermal  
Batch, Strip, Cut  
Printing speed  
In the batch/cut mode  
50.8 mm/sec. (2”/sec.), 76.2 mm/sec. (3”/sec.), 101.6 mm/sec. (4”/sec.),  
127 mm/sec. (5”/sec.)  
In the strip mode  
Available media width  
(including backing paper)  
Effective print width (max.)  
Dimension (W × D × H)  
Weight  
50.8 mm/sec. (2”/sec.), 76.2 mm/sec. (3”/sec.)  
25.4 mm (1.0”) to 112 mm (4.4”)  
108.0 mm (4.3”)  
213.0 mm × 314.0 mm × 188.0 mm (8.4” × 12.4” × 7.4”)  
2.8 kg (6.2 lb) (Excluding Media)  
EAN8, EAN13, EAN128, EAN and UPC 2(5) digital add-on, UPC-A, UPC-E,  
MSI, Interleaved 2 of 5, CODE39, CODE39C, CODE93, CODE128UCC,  
CODE128 Subsets A.B.C, CODE11, CODABAR, POSTNET, PLESSEY,  
Reduced space Symbology  
Available bar code types  
Available two-dimensional code  
Available bar code font  
Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417  
Times Roman (14 point), Helvetica (12 point), Presentation (18 point), Letter  
Gothic (9.5 pint), Courier (10 point), Prestige Elite (7 point), Outline font (1  
type)  
0°, 90°, 180°, 270°  
Serial interface (RS-232C)  
Rotations  
Standard interface  
Parallel interface (Centronics)  
USB (V1.1)  
Optional interface  
LAN Adapter  
NOTES:  
Data MatrixTM is a trademark of International Data Matrix Inc., U.S.  
PDF417TM is a trademark of Symbol Technologies Inc., US.  
QR Code is a trademark of DENSO CORPORATION.  
Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.  
EA1- 1  
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APPENDIX 1 SPECIFICATIONS  
ENGLISH VERSION  
A1.2 Options  
A1.2 Options  
Option Name  
Keyboard display unit  
Type  
Description  
KB-75-QM  
This module is an external intelligent keyboard  
display unit.  
Cutter module  
B-SV204-QM  
A cutter unit that makes stub cuts  
B-SV404-QM  
A cutter unit that makes normal cuts.  
When attached to the front of the Media Outlet, this  
sensor allows the on-demand strip issue by  
detecting the presence or lack of a label.  
Strip sensor  
B-SV904-H-QM  
Memory module  
B-SV704-E1M-QM (1MB) A flash ROM memory PC board  
B-SV704-E2M-QM (2MB)  
B-SV704-E3M-QM (3MB)  
B-SV704-E4M-QM (4MB)  
B-SV704-E6M-QM (6MB)  
B-SV704-E8M-QM (8MB)  
External media roll hanger B-SV904-PH-QM  
When this option is attached to the printer, a media  
roll with an outer roll diameter exceeding 127 mm  
(5”) can be used.  
Linerless paper printing  
kit  
B-SV904-LP-QM  
This kit consists of a platen and a sheet which  
prevent the linerless paper from sticking to the  
printer inside.  
LAN adapter  
B-SV704-LAN-QQ  
(For AC100 to 120V)  
B-SV704-LAN-QP  
(For AC200 to 240V)  
This option enables the printer to be used in a LAN  
network.  
NOTE:  
The above options are available from your nearest TOSHIBA TEC representative or TOSHIBA TEC Head Quarters.  
A1.3 Media  
Please make sure that the media to be used is approved by TOSHIBA TEC. The warranties do not apply to  
problems caused by using media that is not approved by TOSHIBA TEC.  
For information regarding TOSHIBA TEC-approved media, please contact a TOSHIBA TEC authorised  
representative.  
A1.3.1 Media Type  
Two types of media can be loaded for this thermal transfer and direct thermal printer: label or tag. The table  
below shows the size and shape of the media that can be used on this printer.  
Tag paper  
Label  
Black Mark  
(on reverse side)  
Black Mark  
(on reverse side)  
Ü
Ü
Ö
Ö
É
Cut position  
É
Ñ
Feed Direction  
Ç
Å
Ç
Å
EA1- 2  
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APPENDIX 1 SPECIFICATIONS  
ENGLISH VERSION  
A1.3 Media  
A1.3.1 Media Type (Cont.)  
Unit: mm (inch)  
Cut mode  
Issue mode  
Batch mode  
Strip mode  
Item  
Å Width including backing paper  
Ç Media width  
25.4 to 112 (1.0 to 4.4)  
Min. 17 (0.7)  
É Media pitch  
Ñ Media length  
10 to 1000(0.39 to 39.3)  
Min. 10 (0.39)  
25.4 to 1000 (1.0 to 39.3)  
Min. 25.4 (1.0)  
Ö Gap length (or black mark length)  
Ü Black mark width  
Thickness  
Min. 2  
Min. 6  
Min. 8  
0.06 to 0.19  
Ø127 (5)  
Max. outer roll diameter  
Roll direction  
Ø214 (8.4): When the optional External Media Roll Hanger is used.  
Either is acceptable.  
Outside roll media; Linerless paper (option)  
25.4, 38.1, or 76.2 (1, 1.5, or 3) (See NOTE 2.)  
Inner core diameter  
NOTES:  
1. To ensure print quality and print head life use only TOSHIBA TEC approved media.  
2. When using a media roll of 76.2-mm (3”) inner core diameter, the 3”-Diameter Media Shaft included in the  
optional External Media Roll Hanger is required.  
A1.3.2 Detection Area of the Transmissive Sensor  
The Transmissive Sensor is positioned 6 mm from the centre.  
The Transmissive Sensor detects a gap between labels, as illustrated below.  
Centre of media  
Sensor position  
Area to be detected.  
Sensor position  
Print side  
Label  
Gap  
Min. 2 mm  
(Min. 6 mm:  
cut mode)  
Label  
Min. 8 mm  
Media feed direction  
6 mm  
A1.3.3 Detection Area of the Reflective Sensor  
The Reflective Sensor is movable within the full range of the media width.  
The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm.  
The Reflective Sensor should be aligned with the centre of the Black Mark.  
Sensor should be positioned at the  
centre of the black mark.  
Detecting the black marks on  
the back.  
Min. 2 mm  
(Min. 6 mm:  
Cut mode)  
Min. 8 mm  
Media feed direction  
Sensor is movable within the full range.  
EA1- 3  
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APPENDIX 1 SPECIFICATIONS  
ENGLISH VERSION  
A1.3 Media  
A1.3.4 Effective Print Area  
The figure below illustrates the relation between the head effective print width and media width.  
Out of print range  
Out of print range  
Print head element  
108.0 mm±0.2mm  
(Head Effective Print Range)  
2 mm  
2 mm  
112.0 mm (Max. media width)  
The figure below shows the effective print area on the media.  
Start line  
1mm  
1.5mm from the left edge of media  
1.5mm from the right edge of media  
Guaranteed print area  
1mm  
Media feed direction  
Media width  
(Backing paper width is not included.)  
NOTES:  
1. Be sure not to print on the 1.5-mm wide area from the media edges (shaded area in the above figure).  
2. The centre of media should be positioned at the centre of the print head.  
3. Print quality is not guaranteed within 3 mm from the print head stop position (including 1-mm slow-up.)  
4. Average print (black) rate should be 15% or less. For bar code print area, the print rate should be 30% or  
less.  
5. Line weight should be 3 to 12 dots.  
A1.4 Ribbon  
Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any  
problem caused by using non-approved ribbons.  
For information regarding TOSHIBA TEC approved ribbon, please contact a TOSHIBA TEC service  
representative.  
Type  
Spool type  
Width  
Max 110 mm  
Recommended width is 60, 83, 90 and 110 mm.  
300 m  
Length  
Ribbon end  
Clear or silver end tape  
NOTES:  
To ensure print quality and print head life use only TOSHIBA TEC specified ribbons.  
EA1- 4  
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APPENDIX 1 SPECIFICATIONS  
ENGLISH VERSION  
APPENDIX2 INTERFACE  
APPENDIX 2 INTERFACE  
¢
Interface Cables  
To prevent radiation and reception of electrical noise, the interface cables must meet the following  
requirements:  
Fully shielded and fitted with metal or metallized connector housings.  
Keep as short as possible.  
Should not be bundled tightly with power cords.  
Should not be tied to power line conduits.  
¢
RS-232C Cable description  
The serial data cable used to connect the printer to a host computer should be one of the following two  
types (9-pin or 25-pin connector):  
Connector to the Host Computer  
Connector to Printer  
Pin No. Function  
Function 9 pin  
25 pin  
1
2
3
4
5
6
7
8
9
+5V  
TXD  
RXD  
RTS  
GND  
CTS  
RTS  
CTS  
+5V  
RXD  
TXD  
DTR  
GND  
DSR  
RTS  
C TS  
2
3
4
5
6
7
8
3
2
20  
7
6
4
5
NOTE:  
Use an RS-232C cable with a connector with inch type securing screws.  
EA2-1  
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GLOSSARIES  
ENGLISH VERSION  
GLOSSARIES  
GLOSSARIES  
Bar code  
Label  
A code which represents alphanumeric characters  
by using a series of black and white stripes in  
different widths. Bar codes are used in various  
industrial fields: Manufacturing, Hospitals,  
Libraries, Retail, Transportation, Warehousing, etc.  
Reading bar codes is a fast and accurate means of  
capturing data while keyboard entry tends to be  
slow and inaccurate.  
A type of media with adhesive backing supplied on  
a backing paper.  
Media  
Material on which images are printed by the printer.  
Label, tag paper, fanfold paper, perforated paper,  
etc.  
Printer driver  
Batch mode  
Issue mode that continuously prints media until the  
required number has been printed.  
A
software program that will convert the  
application program’s printing request into the  
language that the printer understands.  
Black mark  
Print head element  
A mark printed on the media enabling the printer to  
detect the correct start position of the media,  
helping to maintain constant print position.  
The thermal print head consists of a single line of  
tiny resistive elements which when current is  
allowed to flow through them it heats up causing a  
small dot to be burned onto thermal paper or a  
small dot of ink to be transferred from a thermal  
ribbon to ordinary paper.  
Black mark sensor  
A reflective sensor that detects the difference  
between a black mark and the print area to find the  
print start position.  
Printing speed  
The speed at which printing occurs. This speed is  
expressed in units of IPS (inches per second).  
Cut mode  
Printer mode of operation where an (optional)  
cutter module is installed to automatically cut  
media from the supply roll after they are printed.  
The print command can specify to cut every media  
or to cut after a set number of media have been  
printed.  
Resolution  
The degree of detail to which an image can be  
duplicated. The minimum unit of divided image is  
called a pixel. As the resolution becomes higher,  
the number of pixels increases, resulting in a more  
detailed image.  
DPI  
Dots Per Inch  
A unit used to express print density or resolution.  
Supply  
Media  
Feed gap sensor  
Tag  
A transmissive sensor that detects the difference  
between the gap between labels and the label itself,  
to find the print start position of the label.  
A type of media having no adhesive backing but  
black marks to indicate the print area. Usually tags  
are made of cardboard or other durable material.  
Font  
Thermal print head  
A print head using thermal transfer or thermal  
direct printing method.  
A complete set of alphanumeric characters in one  
style of type. E.g. Helvetica, Courier, Times  
Gap  
Distance from the bottom of one label to the top of  
the next label.  
IPS  
Inch per second  
A unit used to express print speed.  
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