Toshiba Printer B SA4TP SERIES User Manual
TOSHIBA Thermal Printer  
B-SA4TP SERIES  
Owner's Manual  
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Waste Recycling information for users:  
Following information is only for EU-member states:  
The use of the crossed-out wheeled bin symbol indicates that this product  
may not be treated as general household waste.  
By ensuring this product is disposed of correctly you will help prevent  
potential negative consequences for the environment and human health, which could  
otherwise be caused by inappropriate waste handling of this product. For more detailed  
information about the take-back and recycling of this product, please contact your supplier  
where you purchased the product.  
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Safety Summary  
ENGLISH VERSION EO1-33048  
Safety Summary  
Personal safety in handling or maintaining the equipment is extremely important. Warnings and Cautions  
necessary for safe handling are included in this manual. All warnings and cautions contained in this manual  
should be read and understood before handling or maintaining the equipment.  
Do not attempt to effect repairs or modifications to this equipment. If a fault occurs that cannot be rectified  
using the procedures described in this manual, turn off the power, unplug the machine, then contact your  
authorised TOSHIBA TEC representative for assistance.  
Meanings of Each Symbol  
This symbol indicates warning items (including cautions).  
Specific warning contents are drawn inside the symbol.  
(The symbol on the left indicates a general caution.)  
This symbol indicates prohibited actions (prohibited items).  
Specific prohibited contents are drawn inside or near the symbol.  
(The symbol on the left indicates “no disassembling”.)  
This symbol indicates actions which must be performed.  
Specific instructions are drawn inside or near the z symbol.  
(The symbol on the left indicates “disconnect the power cord plug from the outlet”.)  
This indicates that there is the risk of death or serious injury if the  
machines are improperly handled contrary to this indication.  
WARNING  
Do not use voltages other than  
the voltage (AC) specified on the  
rating plate, as this may cause  
fire or electric shock.  
Do not plug in or unplug the power  
cord plug with wet hands as this  
may cause electric shock.  
Any other than the  
specified AC voltage  
is prohibited.  
Prohibited  
Prohibited  
Prohibited  
If the machines share the same  
outlet with any other electrical  
appliances that consume large  
amounts of power, the voltage  
will fluctuate widely each time  
these appliances operate. Be sure  
to provide an exclusive outlet for  
the machine as this may cause  
fire or electric shock.  
Do not place metal objects or  
water-filled containers such as  
flower vases, flower pots or mugs,  
etc. on top of the machines. If  
metal objects or spilled liquid enter  
the machines, this may cause fire  
or electric shock.  
Prohibited  
Prohibited  
Do not insert or drop metal,  
flammable or other foreign  
Do not scratch, damage or modify  
the power cords. Also, do not  
objects into the machines through  
the ventilation slits, as this may  
cause fire or electric shock.  
place heavy objects on, pull on, or  
excessively bend the cords, as this  
may cause fire or electrical shock.  
If the machines are dropped or  
their cabinets damaged, first turn  
off the power switches and  
disconnect the power cord plugs  
from the outlet, and then contact  
your authorised TOSHIBA TEC  
representative for assistance.  
Continued use of the machine in  
that condition may cause fire or  
electric shock.  
Continued use of the machines in  
an abnormal condition such as  
when the machines are producing  
smoke or strange smells may cause  
fire or electric shock. In these  
cases, immediately turn off the  
power switches and disconnect the  
power cord plugs from the outlet.  
Then, contact your authorised  
TOSHIBA TEC representative for  
assistance.  
Disconnect  
the plug.  
Disconnect  
the plug.  
( i )  
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Safety Summary  
ENGLISH VERSION EO1-33048  
If foreign objects (metal  
When unplugging the power cords,  
be sure to hold and pull on the plug  
portion. Pulling on the cord portion  
may cut or expose the internal wires  
and cause fire or electric shock.  
Disconnect  
the plug.  
Disconnect  
fragments, water, liquids) enter  
the machines, first turn off the  
power switches and disconnect  
the power cord plugs from the  
outlet, and then contact your  
authorised TOSHIBA TEC  
representative for assistance.  
Continued use of the machine in  
that condition may cause fire or  
electric shock.  
the plug.  
Ensure that the equipment is  
properly grounded. Extension  
cables should also be grounded.  
Fire or electric shock could  
occur on improperly grounded  
equipment.  
Do not remove covers, repair or  
modify the machine by yourself.  
You may be injured by high  
voltage, very hot parts or sharp  
edges inside the machine.  
Connect a  
No  
grounding wire.  
disassembling.  
This indicates that there is the risk of personal Injury or damage to  
objects if the machines are improperly handled contrary to this indication.  
CAUTION  
Precautions  
The following precautions will help to ensure that this machine will continue to function correctly.  
•
•
Try to avoid locations that have the following adverse conditions:  
* Temperatures out of the specification  
* Shared power source  
* Direct sunlight  
* High humidity  
* Dust/Gas  
* Excessive vibration  
The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild  
detergent solution. NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on the plastic  
covers.  
•
•
USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons.  
DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high  
temperatures, high humidity, dust, or gas.  
•
•
•
Ensure the printer is operated on a level surface.  
Any data stored in the memory of the printer could be lost during a printer fault.  
Try to avoid using this equipment on the same power supply as high voltage equipment or equipment  
likely to cause mains interference.  
•
•
•
Unplug the machine whenever you are working inside it or cleaning it.  
Keep your work environment static free.  
Do not place heavy objects on top of the machines, as these items may become unbalanced and fall  
causing injury.  
Do not block the ventilation slits of the machines, as this will cause heat to build up inside the machines  
and may cause fire.  
•
•
•
•
•
Do not lean against the machine. It may fall on you and could cause injury.  
Care must be taken not to injure yourself with the printer paper cutter.  
Unplug the machine when it is not used for a long period of time.  
Place the machine on a stable and level surface.  
Request Regarding Maintenance  
•
Utilize our maintenance services.  
After purchasing the machine, contact your authorised TOSHIBA TEC representative for assistance  
once a year to have the inside of the machine cleaned. Otherwise, dust will build up inside the machines  
and may cause a fire or a malfunction. Cleaning is particularly effective before humid rainy seasons.  
•
•
Our preventive maintenance service performs the periodic checks and other work required to maintain  
the quality and performance of the machines, preventing accidents beforehand.  
For details, please consult your authorised TOSHIBA TEC representative for assistance.  
Using insecticides and other chemicals  
Do not expose the machines to insecticides or other volatile solvents. This will cause the cabinet or  
other parts to deteriorate or cause the paint to peel.  
(ii)  
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ENGLISH VERSION EO1-33048  
TABLE OF CONTENTS  
Page  
1. PRODUCT OVERVIEW......................................................................................................... E1- 1  
1.1 Introduction................................................................................................................... E1- 1  
1.2 Features ....................................................................................................................... E1- 1  
1.3 Accessories ................................................................................................................. E1- 2  
1.4 Appearance .................................................................................................................. E1- 3  
1.4.1 Dimensions................................................................................................................E1- 3  
1.4.2 Front View .................................................................................................................E1- 3  
1.4.3 Rear View..................................................................................................................E1- 3  
1.4.4 Operation Panel.........................................................................................................E1- 4  
1.4.5 Interior .......................................................................................................................E1- 4  
1.5 Options................................................................................................................................E1- 5  
2. PRINTER SETUP .................................................................................................................. E2- 1  
2.1 Installation .................................................................................................................... E2- 2  
2.2 Connecting the Power Cord ......................................................................................... E2- 2  
2.3 Loading the Media........................................................................................................ E2- 3  
2.4 Loading the Ribbon ..................................................................................................... E2-11  
2.5 Connecting the Printer to Your Host Computer ........................................................... E2-14  
2.6 Turning the Printer ON ................................................................................................ E2-15  
2.7 Setting an Operating Environment .............................................................................. E2-16  
2.7.1 How to Enter the System Mode................................................................................E2-17  
2.7.2 Parameter Setting.....................................................................................................E2-17  
2.7.3 IP Address Setting (TCP/IP).....................................................................................E2-24  
2.8 Installing the Printer Drivers ........................................................................................ E2-30  
2.8.1 Introduction...............................................................................................................E2-30  
2.8.2 General Description..................................................................................................E2-30  
2.8.3 Installing the Printer Driver .......................................................................................E2-31  
2.8.4 Uninstalling the Printer Driver...................................................................................E2-43  
2.8.5 Adding/Deleting a LAN Port......................................................................................E2-44  
2.8.6 Cautions ...................................................................................................................E2-46  
2.8.7 Using the Printer Driver ............................................................................................E2-47  
2.9 Print Test ..................................................................................................................... E2-48  
2.10 Position and Print Tone Fine Adjustment ................................................................... E2-50  
2.11 Threshold Setting ........................................................................................................ E2-59  
3. ON LINE OPERATION.......................................................................................................... E3- 1  
3.1 Operation Panel............................................................................................................ E3- 1  
3.2 Operation...................................................................................................................... E3- 2  
3.3 Reset ............................................................................................................................ E3- 2  
4. MAINTENANCE .................................................................................................................... E4- 1  
4.1 Cleaning ....................................................................................................................... E4- 1  
4.1.1 Print Head/Platen/Sensors ........................................................................................E4- 1  
4.1.2 Covers and Panels ....................................................................................................E4- 2  
4.1.3 Optional Cutter Module..............................................................................................E4- 3  
4.1.4 Optional Strip Module................................................................................................E4- 4  
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ENGLISH VERSION EO1-33048  
5. TROUBLESHOOTING .......................................................................................................... E5- 1  
5.1 Error Messages ............................................................................................................ E5- 1  
5.2 Possible Problems........................................................................................................ E5- 3  
5.3 Removing Jammed Media............................................................................................ E5- 4  
6. PRINTER SPECIFICATIONS................................................................................................ E6- 1  
7. SUPPLY SPECIFICATIONS ................................................................................................. E7- 1  
7.1 Media............................................................................................................................ E7- 1  
7.1.1 Media Type......................................................................................................... E7- 1  
7.1.2 Detection Area of the Transmissive Sensor ....................................................... E7- 2  
7.1.3 Detection Area of the Reflective Sensor............................................................. E7- 3  
7.1.4 Effective Print Area............................................................................................. E7- 3  
7.2 Ribbon .......................................................................................................................... E7- 4  
7.3 Recommended Media and Ribbon Types .................................................................... E7- 4  
7.4 Care/Handling of Media and Ribbon ............................................................................ E7- 5  
APPENDIX 1 MESSAGES AND LEDS......................................................................................EA1-1  
APPENDIX 2 INTERFACE.........................................................................................................EA2-1  
APPENDIX 3 POWER CORD ....................................................................................................EA3-1  
APPENDIX 4 PRINT SAMPLES ................................................................................................EA4-1  
APPENDIX 5 GLOSSARIES ......................................................................................................EA5-1  
INDEX  
WARNING!  
This is a Class A product. In a domestic environment this product may cause radio interference in  
which case the user may be required to take adequate measures.  
CAUTION!  
1. This manual may not be copied in whole or in part without prior written permission of TOSHIBA  
TEC.  
2. The contents of this manual may be changed without notification.  
3. Please refer to your local Authorised Service representative with regard to any queries you may  
have in this manual.  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION EO1-33048  
1.1 Introduction  
1. PRODUCT OVERVIEW  
Thank you for choosing the TOSHIBA B-SA4TP series thermal printer.  
This Owner’s Manual contains from general set-up through how to  
confirm the printer operation using an online test print, and should be  
read carefully to help gain maximum performance and life from your  
printer. For most queries please refer to this manual and keep it safe for  
future reference. Please contact your TOSHIBA TEC representative for  
further information concerning this manual.  
1.1 Introduction  
This printer has the following features:  
1.2 Features  
•
Space-saving design  
An area required to place a printer is about A4 size, in spite of both  
media and ribbon being loaded inside it. Also, the Top Cover is opened  
upward, which saves the installation space.  
The optional cutter module and strip module are as slim and small as  
the Front Cover.  
•
Various kinds of interface  
Various kinds of interface are provided:  
<Standard>  
<Option>  
•
•
•
Parallel  
USB  
Built-in LAN  
•
•
•
Serial  
Wireless LAN  
RFID  
•
Superior hardware  
Clear print is realized by an 8 dots/mm (203 dpi) (B-SA4TP-GS12) or  
11.8 dots/mm (300 dpi) (B-SA4TP-TS12) print head, at a printing  
speed of 50.8 mm/sec. (2 inches/sec.), 101.6 mm/sec. (4 inches/sec.), or  
152.4 mm/sec. (6 inches/sec.)  
•
•
Easy maintenance  
Design of the printer is simple. Especially, attachment and removal of  
the print head and platen are very simple, which makes maintenance  
easy.  
A variety of options  
The following optional devices are available:  
•
•
•
•
•
•
Cutter module  
Strip module  
Serial interface board  
Wireless LAN board  
RFID module  
300-dpi print head  
E1- 1  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION EO1-33048  
1.3 Accessories  
When unpacking the printer, please make sure all the following  
accessories are supplied with the printer.  
1.3 Accessories  
ꢀStart-up CD-ROM (1 pc.)  
NOTE:  
As a power cord is not supplied  
with this printer, please purchase  
one that meets each country’s  
safety standard. For details, refer  
to APPENDIX 3.  
<Contents>  
• Bar code print application (Bartender ultra lite)  
• Windows Driver  
• Owner’s Manual  
• Specifications (Programming, Key operation, etc.)  
• Product information (Catalogue)  
ꢀ
ꢀ
Safety Precautions  
(Doc. No.: EO2-33016)  
ꢀ Supply Loading Instructions  
(Doc. No.: EO2-33017)  
Warranty Disclaimer Sheet  
(1 sheet)  
ꢀQuality Control Report  
(1 sheet)  
ꢀ
Cable Clamp (1 pc.)  
ꢀSMW-3x8 Screw (1 pc.)  
E1- 2  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION EO1-33048  
1.4 Appearance  
The names of the parts or units introduced in this section are used in the  
following chapters.  
1.4 Appearance  
238 (9.4)  
339 (13.3)  
1.4.1 Dimensions  
332  
(13.1)  
Dimensions in mm (inches)  
1.4.2 Front View  
Ribbon Cover  
Top Cover  
LCD Message  
Display  
Top Cover  
Release Button  
Operation Panel  
Media Outlet  
Front Cover  
Power Switch  
O: OFF  
I: ON  
RS-232C Serial  
Interface Connector  
(Option)  
1.4.3 Rear View  
Supply Window  
Wireless LAN  
Interface Board  
(Option)  
Parallel Interface  
Connector  
(Centronics)  
AC Power Inlet  
USB Interface  
Connector  
LAN Interface  
Connector  
E1- 3  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION EO1-33048  
1.4 Appearance  
1.4.4 Operation Panel  
LCD Message  
Display  
ON LINE LED  
(Green)  
ERROR LED  
(Red)  
[PAUSE] key  
[FEED] key  
[RESTART] key  
Please see Section 3.1 for further information about the Operation Panel.  
1.4.5 Interior  
Ribbon Cover  
Supply Path Label  
WARNING!  
1. Do not touch the Print Head  
or around it just after  
printing. You may get  
burned as the Print Head  
becomes very hot during  
printing.  
Ribbon Stopper  
(Take-up side)  
Caution about the  
Caution  
Label  
moving parts  
(Please refer to  
WARNING 2.)  
2. Do not touch any moving  
parts. To reduce the risk of  
fingers, jewellery, clothing,  
etc., being drawn into the  
moving parts, be sure to  
load the media once the  
printer has stopped moving  
completely.  
3. To avoid injury, be careful  
not to trap your fingers  
while opening or closing the  
cover.  
Caution symbol for  
the print head (Please  
refer to WARNING 1)  
Print Head  
Media Holder Ass’y  
Media Guide  
Caution about the  
cover open/close  
(Please refer to  
WARNING 3.)  
Caution  
Label  
Head Position  
Lever  
Head Position Lever  
Platen  
Head Position Label  
(Refer to Section 2.3 Loading  
the Media, Step 13.)  
E1- 4  
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1. PRODUCT OVERVIEW  
ENGLISH VERSION EO1-33048  
1.5 Options  
1.5 Options  
Option Name  
Type  
Usage  
300-dpi Print  
Head  
B-SA704-TPH3-QM-R This print head enables a conversion of a 203-dpi print head of the  
B-SA4TM-GS12/B-SA4TP-GS12 model into a 300-dpi print head.  
This option is intended for use when you desire to print Kanji  
(Chinese characters) or to obtain clearer print.  
Cutter module  
Strip module  
B-SA204-QM-R  
A cutter which cuts the media one by one. This module is slim and  
compact enough to be fitted in the Front Cover.  
This module peels off a printed label from the backing paper at the  
media outlet. It is slim and compact enough to be fitted in the Front  
Cover.  
B-SA904-H-QM-R  
Serial Interface  
Board  
Wireless LAN  
Board  
B-SA704-RS-QM-R  
B-SA704-WLAN-QM  
Installing this PC board provides an RS232C interface port.  
Installing this PC board allows a communication by wireless LAN.  
RFID module  
B-SA704-RFID-U1-US Installing this module enables read and write of RFID tags.  
B-SA704-RFID-U1-EU Applicable frequency range differs depending on the module types:  
B-SA704-RFID-H1-QM U1-US: UHF, 902MHz to 928MHz  
U1-EU: UHF, 869.5MHz  
H1-QM: HF, 13.56MHz  
E1- 5  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2. PRINTER SETUP  
2. PRINTER SETUP  
This section outlines the procedures to setup your printer prior to its operation. The section includes precautions,  
loading media and ribbon, connecting cables, setting the operating environment of the printer, and performing an  
online print test.  
Setup Flow  
Procedure  
Reference  
2.1 Installation  
After referring to the Safety Precautions in  
this manual, install the printer on a safe and  
stable location.  
Installation  
Connect a power cord to the power inlet of  
the printer, then, to an AC outlet.  
2.2 Connecting the Power  
Cord  
Connecting the power cord  
Loading the media  
Load a label stock or tag stock.  
2.3 Loading the Media  
2.3 Loading the Media  
2.4 Loading the Ribbon  
Adjust the position of feed gap sensor or  
black mark sensor according to the media to  
be used.  
Media sensor position  
alignment  
In case of thermal transfer printing, load the  
ribbon.  
Loading the ribbon  
Connecting to a host computer  
Turning the power ON  
Connect the printer to a host computer or a  
network.  
2.5 Connecting the Printer to  
Your Host Computer  
Turn on the printer power.  
2.6 Turning the Power ON  
Setting the operating  
environment  
Set the printer parameters in the system  
mode.  
2.7 Setting an Operating  
Environment  
If necessary, install the printer driver in your  
host computer.  
2.8 Installing the Printer  
Drivers  
Installing the printer driver  
Print test  
Make a print test in your operating  
environment and check the print result.  
2.9 Print Test  
Position and Print Tone Fine  
adjustment  
If necessary, fine adjust the print start  
position, cut/strip position, print tone, etc.  
2.10 Position and Print Tone  
Fine Adjustment  
If the print start position cannot be detected  
properly when pre-printed label is used, set  
the threshold automatically.  
2.11 Threshold Setting  
2.11 Threshold Setting  
Automatic threshold setting  
Manual threshold setting  
If the print start position cannot be detected  
properly even an automatic threshold setting  
is performing, manually set the threshold.  
E2- 1  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.2 Connecting the Power Cord  
To insure the best operating environment, and to assure the safety of the  
operator and the equipment, please observe the following precautions.  
2.1 Installation  
•
Operate the printer on a stable, level, operating surface in a location  
free from excessive humidity, high temperature, dust, vibration or  
direct sunlight.  
CAUTION!  
As the enclosure of this product  
is made from plastic, do not  
install the printer where it might  
be exposed to oil or solvent.  
•
•
Keep your work environment static free. Static discharge can cause  
damage to delicate internal components.  
Make sure that the printer is connected to a clean source of AC  
Power and that no other high voltage devices that may cause line  
noise interference are connected to the same mains.  
•
Assure that the printer is connected to the AC mains with a three-  
prong power cable that has the proper ground (earth) connection.  
1. Make sure that the printer Power Switch is in the OFF (  
{) position.  
2.2 Connecting the  
Power Cord  
Connect the Power Cord to the printer as shown in the figure below  
CAUTION!  
As a Power Cord is not supplied  
with the printer, please purchase  
an approved on that meets the  
safety standard of each country.  
(Refer to APPENDIX 3.)  
Power Cord  
Power Switch  
2. Plug the other end of the Power Cord into a grounded outlet as shown  
in the figure below.  
Power Cord  
Power Cord  
[Example of US Type]  
[Example of EU Type]  
E2- 2  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.3 Loading the Media  
The following procedure shows the steps to properly load the media into  
the printer so that it feeds straight and true through the printer.  
Use the same procedure when replacing the media, also.  
2.3 Loading the Media  
WARNING!  
The printer prints both labels and tags.  
1. Do not touch any moving  
parts. To reduce the risk of  
fingers, jewellery, clothing,  
etc., being drawn into the  
moving parts, be sure to load  
the media once the printer  
has stopped moving  
1. Press the Top Cover Release Button and gently open the Top Cover to  
its fully open position supporting it with your hand.  
Top Cover  
Top Cover Release Button  
completely.  
2. The Print Head becomes hot  
immediately after printing.  
Allow it to cool before loading  
the media.  
3. To avoid injury, be careful  
not to trap your fingers while  
opening or closing the cover.  
2. Take out the Media Holder Ass’y from the printer.  
CAUTION!  
1. Make sure that the Upper  
Sensor Ass’y is closed when  
taking out the Media Holder  
Ass’y. If the Upper Sensor  
Ass’y is opened, it may be  
damaged.  
Media Holder  
Ass’y  
2. Be careful not to touch the  
Print Head Element when  
opening the Top Cover.  
Failure to do this may cause  
missing dots by static  
Upper Sensor  
Ass’y  
3. Raise the Release Lever and remove the Media Holder (Left).  
electricity or other print  
quality problems.  
Media Holder (Left)  
NOTE:  
Release Lever  
1. As the Top Cover is heavy, be  
sure to support it with your  
hand when opening it. Failure  
to do this may cause the printer  
to fall over backward.  
2. For the specification of  
available media, refer to  
Section 7.1 Media.  
4. Insert the Media Shaft into the core of a media roll.  
Media Shaft  
Spacer  
3. When the inner core diameter  
of the media roll is 40 mm,  
remove the Spacers from the  
Media Holders.  
E2- 3  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.3 Loading the Media  
5. Put the Media Holder (Left) onto the Media Shaft. Push the Media  
Holder (Left) and the Media Holder (Right) against the media until the  
media is held firmly in place. This will automatically centre the  
media.  
2.3 Loading the Media  
(Cont.)  
Media Holder (Right)  
Media Holder (Left)  
6. Fold the Release Lever to lock the Media Holder (Left).  
Media Holder (Left)  
Release Lever  
7. Place the Media Holder Ass’y into the printer.  
CAUTION!  
Make sure that the Upper  
Sensor Ass’y is closed when  
placing the Media Holder Ass’y  
into the printer. If the Upper  
Sensor Ass’y is opened, it may  
be damaged.  
Media Holder Ass’y  
Upper Sensor  
Ass’y  
NOTE:  
Be careful of the orientation of the  
Media Holder Ass’y and the media.  
8. Slightly push the Upper Sensor Lever inside (c), and open the Upper  
Sensor Ass’y (d).  
d
c
Upper Sensor Lever  
Upper Sensor  
Ass’y  
E2- 4  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.3 Loading the Media  
9. Pull the media out of the front of the printer, and adjust the Media  
2.3 Loading the Media  
(Cont.)  
Guides to the media width. This will automatically centre the media.  
Media Guide  
10. Lower the Upper Sensor Ass’y until the Upper Sensor Lever clicks  
into position.  
CAUTION!  
Be sure to close the Upper  
Sensor Ass’y before closing the  
Top Cover. If the Upper Sensor  
Ass’y is opened, it may be  
damaged.  
Click  
Upper Sensor  
Lever  
Upper Sensor  
Ass’y  
NOTE:  
Make sure that the Upper Sensor  
Ass’y is locked. If it is unlocked, a  
paper jam or print failure may  
occur.  
E2- 5  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.3 Loading the Media  
11. After loading the media, it may be necessary to set the position of  
the Media Sensor used to detect the print start position for label or  
tag printing.  
2.3 Loading the Media  
(Cont.)  
Setting the Feed Gap Sensor position  
When using a label stock without black marks, the Feed Gap Sensor is  
used to detect a print start position.  
(1) Push the Upper Sensor Lever inside and open the Upper Sensor  
Ass’y.  
(2) Slide the Lower Sensor Tab with your finger to move the Feed Gap  
Sensor so that the Feed Gap Sensor is positioned at the centre of the  
labels. ( { indicates the position of the Feed Gap Sensor).  
It may be easier to move the Lower Sensor Tab if you use a pen  
inserting its tip into the pinhole of the tab.  
It may be easier to move the Lower Sensor Tab if you use a pen  
inserting its tip into the pinhole of the tab.  
Pinhole  
NOTE:  
Feed Gap  
Lower Sensor Tab  
Sensor  
Be sure to align the Upper Feed  
Gap Sensor with the Lower Feed  
Gap Sensor. Failure to do this  
cause a paper jam error.  
(3) Lower the Upper Sensor Ass’y until the Upper Sensor Lever clicks  
into position.  
(4) Slide the Upper Sensor Tab to move the Feed Gap Sensor so that it  
aligns with the lower Feed Gap Sensor.  
Upper Sensor  
Tab  
Feed Gap  
Sensor  
E2- 6  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.3 Loading the Media  
Setting the Black Mark Sensor position  
2.3 Loading the Media  
(Cont.)  
When using media with black marks, the Black Mark Sensor is used to  
detect a print start position.  
(1) Push the Upper Sensor Lever inside and open the Upper Sensor  
Ass’y.  
NOTES:  
1. Be sure to set the Black Mark  
Sensor to detect the centre of the  
black mark, otherwise a paper  
jam or no paper error may  
occur.  
2. After adjusting the Black Mark  
Sensor position, align the Upper  
Feed Gap Sensor with the  
Lower Feed Gap Sensor. This is  
because a paper end is detected  
by the Feed Gap Sensor.  
(2) Check the reverse side of the media for the black mark position.  
(3) Slide the Lower Sensor Tab to move the Black Mark Sensor so that  
it is in line with the centre of the black mark on the media.  
( ‡ indicates the position of the Black Mark Sensor).  
It may be easier to move the Lower Sensor Tab if you use a pen  
inserting its tip into the pinhole of the tab.  
Pinhole  
Black Mark  
Lower Sensor  
Sensor  
Tab  
(4) Lower the Upper Sensor Ass’y until the Upper Sensor Lever clicks  
in position.  
E2- 7  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.3 Loading the Media  
12. There are three issue modes available on this printer. How to set the  
2.3 Loading the Media  
(Cont.)  
media for each mode is provided below.  
Batch mode  
In the batch mode, the media is continuously printed and fed until the  
number of labels/tags specified in the issue command have been printed.  
(1) Pull the top edge of the media past the Platen.  
(2) Close the Top Cover until it clicks.  
Strip mode (Option)  
When the optional Strip Module is fitted, a label is automatically  
removed from the backing paper at the Strip Plate as each label is printed.  
WARNING!  
Be careful that your fingers,  
jewellery, clothing, etc., are not  
draw into the rollers of the Strip  
Unit.  
(1) Open the Front Cover holding its right side.  
Front Cover  
Strip Unit  
E2- 8  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.3 Loading the Media  
(2) Press down the Release Bar to open the Strip Unit.  
Release Bar  
2.3 Loading the Media  
(Cont.)  
Strip Unit  
(3) Remove enough labels from the leading edge of the media to leave  
300mm of backing paper free.  
(4) Pass the backing paper through the opening under the Backing Paper  
Feed Roller. Then, close the Strip Unit until it clicks.  
NOTE:  
Be sure to close the Strip Unit  
completely. Failure to do this may  
cause a paper jam.  
Backing Paper  
Click  
Backing Paper Feed Roller  
(5) Insert the leading edge of the backing paper into the slot of the Front  
Cover.  
(6) Close the Front Cover and the Top Cover.  
Slot  
Front Cover  
Top Cover  
E2- 9  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.3 Loading the Media  
2.3 Loading the Media  
(Cont.)  
Cut mode (Option)  
When the optional Cutter Module is fitted, the media is automatically cut.  
WARNING!  
The cutter is sharp, so care  
must be taken not to injure your  
fingers when handling the  
cutter.  
Insert the leading edge of the media into the Media Outlet of the Cutter  
Module.  
CAUTION!  
Media  
1. When using a label stock, be  
sure to cut the gaps. Cutting  
labels will cause the glue to  
stick to the cutter, which may  
affect the cutter quality and  
shorten the cutter life.  
2. Use of tag paper which  
thickness exceeds specified  
value may affect the cutter  
life. For the specification of  
the media, refer to Section  
7.1 Media.  
13. Change the print head pressure according to the thickness of the  
media to be used, by using the Head Position Lever.  
d
c
NOTES:  
1. Be sure to set both Head  
Position Levers in the same  
direction. Failure to do this  
may cause blurred printing.  
2. Do not leave the Head Position  
Levers positioned at the middle.  
When closing the Top Cover,  
they block the Print Head  
Head Position Lever  
Head Position Lever  
Positioning Shaft, and the Top  
Cover cannot be closed.  
d
c
Print Head Positioning Shaft  
Head Position  
Lever  
Move the levers  
toward the front of  
the printer.  
Media type or thickness  
Label or Thin media  
c
d
If a clear print cannot be obtained,  
change the position to d.  
Tag paper or Thick paper  
If a clear print cannot be obtained,  
Move the levers  
toward the back of  
the printer.  
change the position to  
c.  
Head Position Lever  
14. If the loaded media is direct thermal media (with a chemically  
treated surface), the media loading procedure is now completed.  
Close the Top Cover.  
If the media is normal media, it is also necessary to load a ribbon.  
Refer to Section 2.4 Loading the Ribbon.  
E2-10  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.4 Loading the Ribbon  
There are two types of media available for printing on: these are thermal  
transfer media (normal media) and direct thermal media (with a  
chemically treated surface). DO NOT LOAD a ribbon when using a  
direct thermal media.  
2.4 Loading the Ribbon  
WARNING!  
1. Do not touch any moving  
parts. To reduce the risk of  
fingers, jewellery, clothing,  
etc., being drawn into the  
moving parts, be sure to  
load the ribbon once the  
printer has stopped moving  
completely.  
1. Press the Top Cover Release Button and gently open the Top Cover to  
its fully open position supporting it with your hand.  
Top Cover  
Top Cover Release Button  
2. The print head becomes hot  
immediately after printing.  
Allow it to cool before  
loading the ribbon.  
3. To avoid injury, be careful  
not to trap your fingers  
while opening or closing the  
cover.  
2. Fit the core of the ribbon supply roll into the Ribbon Holders (Supply  
side), aligning the notch of the ribbon core with the protrusion of the  
Ribbon Stopper.  
CAUTION!  
Be careful not touch the Print  
Head Element when opening  
the Top Cover. Failure to do  
this may cause missing dots by  
static electricity or other print  
quality problems.  
NOTE:  
Ribbon Holder (Supply side)  
When replacing the ribbon, leave  
the printer power on. Then, press  
the [RESTART] key to restart an  
operation.  
Ribbon Supply Roll  
Notch  
Fit the protrusion  
into the notch.  
E2-11  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.4 Loading the Ribbon  
3. Lower the Top Cover to its 45  
°
angle open position. While pushing  
2.4 Loading the Ribbon  
(Cont.)  
the Top Cover Stopper, raise the Top Cover again. This will fix the  
Top Cover.  
Top Cover  
45°  
Top Cover  
Stopper  
4. Open the Ribbon Cover.  
Ribbon Cover  
5. Fit the ribbon take-up core into the Ribbon Holder (Take-up side),  
aligning the notch of the ribbon core with the protrusion of the Ribbon  
Stopper.  
Ribbon Holder  
(Take-up side)  
NOTES:  
6. Turn the ribbon take-up core in the direction indicated by the arrow to  
1. Be sure to remove any slack in  
the ribbon when printing.  
remove any slack.  
Printing with a wrinkled ribbon  
will lower the print quality.  
2. When a ribbon end is detected,  
“RIBBON ERROR” message  
will appear on the display and  
the ERROR LED will illuminate.  
3. When disposing of the ribbons,  
please follow the local rules.  
4. For the specification of  
available ribbon, refer to  
Section 7.2 Ribbon.  
E2-12  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.4 Loading the Ribbon  
7. Close the Ribbon Cover until it clicks.  
2.4 Loading the Ribbon  
(Cont.)  
Ribbon Cover  
WARNING!  
Be sure to close the Ribbon  
Cover before closing the Top  
Cover. It is dangerous to close  
the Top Cover with the Ribbon  
Cover opened, as the Ribbon  
Cover slams shut.  
Top Cover  
8. Gently close the Top Cover until it clicks.  
E2-13  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.5 Connecting the Printer to Your Host Computer  
The following paragraphs outline how to connect your host computer to  
the printer, and will also show how to make cable connections to other  
devices. Depending on the system configuration you use to print labels,  
there are 5 possibilities for connecting the printer to your host computer.  
These are:  
2.5 Connecting the  
Printer to Your Host  
Computer  
NOTE:  
• A parallel cable connection between the printer’s standard parallel  
When using the USB interface, fix  
the USB Interface Cable to the  
printer back with the supplied  
Cable Clamp and the SMW-3x8  
screw.  
connector and your host computer’s parallel port (LPT).  
• An Ethernet connection using the standard LAN board.  
• A USB cable connection between the printer’s standard USB  
connector and your host computer’s USB port. (Conforming to  
USB 2.0 Full Speed)  
• A serial cable connection between the printer’s optional RS-232C  
serial connector and one of your host computer’s COM ports.  
<Option>  
• Wireless LAN using an optional Wireless LAN board. <Option>  
For details of each interface, refer to APPENDIX 2.  
After connecting the necessary interface cables, set an operating  
environment of the printer. Refer to Section 2.7.2 Parameter Setting.  
Cable Clamp  
SMW-3x8  
The diagram below shows all the possible cable connections to the  
current version of the printer.  
Serial Interface Connector  
(Option)  
Wireless LAN Interface Board  
(Option)  
Parallel Interface Connector  
(Centronics)  
USB Interface Connector  
LAN Interface Connector  
Power Inlet  
E2-14  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.6 Turning the Printer ON  
When the printer is connected to your host computer it is good practice to  
turn the printer ON before turning on your host computer and turn OFF  
your host computer before turning off the printer.  
2.6 Turning the Printer  
ON  
1. To turn ON the printer power, press the Power Switch as shown in the  
diagram below. Note that ( | ) is the power ON side of the switch.  
CAUTION!  
Use the power switch to turn the  
printer On/Off. Plugging or  
unplugging the Power Cord to  
turn the printer On/Off may  
cause fire, an electric shock, or  
damage to the printer.  
Power Switch  
NOTES:  
1. If a message other than ON  
LINE appears on the display or  
the ERROR LED (Red) is  
illuminated, go to Section 5.1,  
Error Messages.  
2. Check that the ON LINE message appears in the LCD Message  
Display and that the ON LINE LED (Green) is illuminated.  
2. To turn OFF the printer power  
turn the Power Switch to the  
“{” side position.  
E2-15  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.7 Setting an Operating Environment  
Depending on the settings of your host computer or an interface to be  
used, it may be necessary to change the printer parameter settings.  
2.7 Setting an Operating  
Environment  
Follow the procedures described below to change the printer parameter  
settings in the System Mode to correspond to your environment.  
NOTE:  
Incorrect settings can cause the printer to function erroneously. If you  
have any problems with the parameter settings, please contact your nearest  
TOSHIBA TEC service representative.  
For the settings this manual does not cover, please contact your nearest  
TOSHIBA TEC service representative, or refer to the B-SA4T Series Key  
Operation Specification stored in the CD-ROM.  
ON LINE  
[PAUSE]  
PAUSE  
The System Mode consists of the following menus.  
Hold down [RESTART] for 3 sec.  
<1>RESET  
<1>RESET  
This menu is used to clear print data sent from a  
PC and return the printer to an idle state.  
Refer to Section 3.3 Reset.  
[FEED] [RESTART]  
<2>PARAMETER SET  
<2>PARAMETER SET This menu is used to set the printer parameters.  
[FEED] [RESTART]  
<3>ADJUST SET  
<3>ADJUST SET  
<4>DUMP MODE  
<5>EXPAND MODE  
This menu is used to make a fine adjustment of a  
print start position, cut position, etc.  
Refer to Section 2.10 Position and Print Tone  
Fine Adjustment.  
This menu is used to print the data in the receive  
buffer for debug.  
[FEED] [RESTART]  
<4>DUMP MODE  
[FEED]  
[RESTART]  
This menu is used to start the program for  
BASIC mode.  
<5>EXPAND MODE  
Refer to the B-SA4T Series Key Operation  
Specification stored in the CD-ROM.  
[RESTART]  
[FEED]  
NOTES:  
1. System Mode menus can be  
selected with the [RESTART]  
or [FEED] key.  
2. To enter each of the above  
System Mode menus, press the  
[PAUSE] key when the menu is  
displayed.  
E2-16  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.7 Setting an Operating Environment  
This section describes how to enter the System Mode.  
2.7.1 How to Enter the  
System Mode  
1. Turn on the printer and confirm that “ONLINE” appears on the LCD  
Message Display.  
ONLINE  
B-SA4T  
V1.0  
2. Press the [PAUSE] key to pause the printer.  
P
PAUSE  
B-SA4T  
V1.0  
3. Hold down the [RESTART] key for three seconds until “<1>RESET”  
R
is displayed.  
4. Press the [FEED] key, and “<2>PARAMETER SET” appears on the  
LCD Message Display.  
NOTE:  
If the [PAUSE] key is pressed with “<1>RESET” being displayed, the  
printer will turn to an idle state and the message will change to “ONLINE”.  
In this section, how to select a language and how to set the  
communication parameters are described. When further information is  
required, refer to the B-SA4T Series Key Operation Specification.  
2.7.2 Parameter Setting  
<2>PARAMETER SET  
While “<2>PARAMETER SET” is displayed on the LCD Message  
Display, press the [PAUSE] key to enter the Parameter Setting Mode.  
P
E2-17  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.7 Setting an Operating Environment  
The Parameter Setting Mode contains sub menus for selecting a language  
and setting the communication parameters. Each time the [PAUSE] key  
is pressed, the sub menus are displayed sequentially.  
2.7.2 Parameter Setting  
(Cont.)  
<2>PARAMETER SET  
[PAUSE]  
<2>PARAMETER SET  
Baud rate selection  
SPEED 9600bps  
[PAUSE]  
<2>PARAMETER SET  
DATA LENG. 8bits  
Data Length selection  
Stop Bit selection  
[PAUSE]  
<2>PARAMETER SET  
STOP BIT 1bit  
[PAUSE]  
<2>PARAMETER SET  
PARITY EVEN  
Parity selection  
[PAUSE]  
<2>PARAMETER SET  
XON+READY AUTO  
Flow Control selection  
[PAUSE]  
<2>PARAMETER SET  
LCD ENGLISH  
LCD Message Language selection  
ACK/BUSY timing selection  
[PAUSE]  
<2>PARAMETER SET  
ACK/BUSY TYPE1  
[PAUSE]  
<2>PARAMETER SET  
WEB PRINTER OFF  
WEB Printer Function selection  
Plug & Play selection  
[PAUSE]  
<2>PARAMETER SET  
PLUG & PLAY OFF  
[PAUSE]  
E2-18  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.7 Setting an Operating Environment  
2.7.2 Parameter Setting  
(Cont.)  
The following parameters of the RS-232C interface can be set:  
„ Serial (RS-232C) Interface  
Baud rate  
Data length  
Stop bit  
Parity  
Flow control  
Set these in accordance with the setting of your host computer.  
<Reference>  
Properties screen of Serial (COM) port  
under Windows98  
(1) Baud Rate  
This parameter is to choose a communication speed of the RS-232C  
interface.  
As “9600 bps” has been chosen as default, change it in accordance with  
your PC.  
NOTES:  
1. Choose a desired baud rate by  
using the [RESTART] or  
[FEED] key.  
2. Be careful if the printer is  
turned off without pressing the  
[PAUSE] key, the selected  
value does not become effective.  
<2>PARAMETER SET  
SPEED 9600bps  
SPEED 115200 bps  
SPEED 38400 bps  
SPEED 19200 bps  
SPEED 9600 bps  
SPEED 4800 bps  
SPEED 2400 bps  
[RESTART]  
[FEED]  
After making a choice, press the [PAUSE] key.  
E2-19  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.7 Setting an Operating Environment  
2.7.2 Parameter Setting  
(Cont.)  
(2) Data Length  
This parameter is to choose a data length of the RS-232C interface.  
„ Serial (RS-232C) Interface  
As “8 bits” has been chosen as default, change it in accordance with your  
PC.  
<2>PARAMETER SET  
DATA LENG. 8bits  
DATA LENG. 8bits  
DATA LENG. 7bits  
[RESTART]  
[FEED]  
After making a choice, press the [PAUSE] key.  
(3) Stop Bit  
This parameter is to choose a stop bit of the RS-232C interface.  
As “1 bit” has been chosen as default, change it in accordance with your  
PC.  
<2>PARAMETER SET  
STOP BIT 1bit  
STOP BIT 1bit  
STOP BIT 2bits  
[RESTART]  
[FEED]  
After making a choice, press the [PAUSE] key.  
(4) Parity  
This parameter is to choose a parity of the RS-232C interface.  
As “None” has been chosen as default, change it in accordance with your  
PC.  
<2>PARAMETER SET  
PARITY NONE  
PARITY EVEN  
[RESTART]  
PARITY ODD  
[FEED]  
PARITY NONE  
After making a choice, press the [PAUSE] key.  
E2-20  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.7 Setting an Operating Environment  
2.7.2 Parameter Setting  
(Cont.)  
(5) Flow Control  
„ Serial (RS-232C) Interface  
This parameter is to choose a flow control of the RS-232C interface.  
As “XON+READ AUTO” has been chosen as default, change it in  
accordance with your PC.  
NOTES:  
1. When using the hardware flow  
control, the control signals and  
data must be in pairs between  
the printer and the PC.  
<2>PARAMETER SET  
XON+READY AUTO  
XON/XOFF AUTO  
XON+READY AUTO  
Printer  
TD  
RD  
RTS  
CTS  
DSR  
DTR  
Host  
RD  
TD  
CTS  
RTS  
DTR  
DSR  
[RESTART]  
→
←-  
→
←-  
→
READY/BUSY  
[FEED]  
XON/XOFF  
READY/BUSY RTS  
←-  
XON/XOFF AUTO:  
XON/XOFF mode (Software Flow Control)  
Refer to the RS-232C  
connector’s pin layout in  
APPENDIX 2. Check if the  
printer and the PC is properly  
connectable with your cable  
2. Be careful that there are two  
types of RS-232C cable; straight  
cable and cross cable.  
XON+READY AUTO: XON/XOFF + READY/BUSY (DTR) mode  
(Software & DTR/DSR Hardware Flow  
Control)  
READY/BUSY:  
READY/BUSY (DTR) mode  
(DTR/DSR Hardware Flow Control)  
XON/XOFF:  
XON/XOFF mode (Software Flow Control)  
READY/BUSY RTS:  
RTS mode (CTS/RTS Hardware Flow  
Control)  
Use a straight cable for this  
printer.  
After making a choice, press the [PAUSE] key.  
„ LCD Message Language  
This parameter is to choose a language of the LCD Message Display.  
As “ENGLISH” has been chosen as default, change it as you like.  
<2>PARAMETER SET  
LCD ENGLISH  
ENGLISH  
ITALIAN  
[RESTART]  
[FEED]  
JAPANESE  
SPANISH  
DUTCH  
FRENCH  
GERMAN  
After making a choice, press the [PAUSE] key.  
E2-21  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.7 Setting an Operating Environment  
2.7.2 Parameter Setting  
(Cont.)  
„ Parallel (Centronics) Interface  
This parameter is to choose an ACK/BUSY timing of the parallel  
interface.  
“TYPE1” has been chosen as default, but if a communication error occurs  
or a communication is not properly made, change to “TYPE2”.  
<2>PARAMETER SET  
ACK/BUSY TYPE1  
ACK/BUSY TYPE1  
[RESTART]  
[FEED]  
ACK/BUSY TYPE2  
After making a choice, press the [PAUSE] key.  
„
Web Printer Function when  
using TCP/IP (LAN)  
This parameter is to enable or disable the web printer function which is  
available when the printer and your host computer is connected through  
TCP/IP.  
As “OFF” has been chosen as default, change to “ON” when this function  
is used.  
<2>PARAMETER SET  
WEB PRINTER OFF  
NOTE:  
To enable this function, an IP  
address needs to be set, also. Refer  
to Section 2.7.3 IP Address Setting  
(TCP/IP).  
WEB PRINTER OFF  
WEB PRINTER ON  
[RESTART]  
[FEED]  
After making a choice, press the [PAUSE] key.  
E2-22  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.7 Setting an Operating Environment  
2.7.2 Parameter Setting  
(Cont.)  
This parameter is to enable or disable the plug & play function.  
As “OFF” has been chosen as default, change it when this function is  
used.  
„ Plug & Play  
If the printer and the PC are connected by USB, plug & play will be  
automatically enabled, regardless of the setting of this parameter.  
<2>PARAMETER SET  
PLUG & PLAY OFF  
PLUG & PLAY OFF  
PLUG & PLAY ON  
[RESTART]  
[FEED]  
After making a choice, press the [PAUSE] key.  
E2-23  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.7 Setting an Operating Environment  
When the printer is connected to a PC through TCP/IP by using a LAN  
cable, it is necessary to set an IP address in the System Mode for system  
administrators.  
2.7.3 IP Address Setting  
(TCP/IP)  
The System Mode for system administrators consists of the following  
menus.  
Power OFF  
While holding down the [FEED] and  
[PAUSE] keys, turn on the printer.  
<1>DIAG. Vx.x  
<1>DIAG. Vx.x  
This menu is used to check and print the printer  
system information and maintenance counter  
status.  
[FEED]  
[RESTART]  
<2>PARAMETER SET  
<2>PARAMETER SET This menu is used to set the printer parameters.  
[FEED]  
[RESTART]  
<3>ADJUST SET  
<3>ADJUST SET  
<4>TEST PRINT  
<5>SENSOR ADJ.  
<6>RAM CLEAR  
<7>IP ADDRESS  
<8>BASIC  
This menu is used to make a fine adjustment of a  
print start position, cut position, etc.  
[FEED]  
[RESTART]  
<4>TEST PRINT  
This menu is used to perform print tests.  
[FEED]  
[RESTART]  
<5>SENSOR ADJ.  
This menu is used to check the sensor statuses  
and adjust each sensor.  
[FEED]  
[RESTART]  
<6>RAM CLEAR  
This menu is used to perform a RAM clear.  
DO NOT USE this menu.  
[FEED]  
[RESTART]  
<7>IP ADDRESS  
This menu is used to set an IP address.  
[FEED]  
[RESTART]  
<8>BASIC  
This menu is used to enable the printer to use  
Basic program.  
[FEED]  
[RESTART]  
<9>FOR FACTORY  
<9>FOR FACTORY  
This menu is intended for an in-process  
inspection. Do not use this menu.  
[FEED]  
[RESTART]  
E2-24  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.7 Setting an Operating Environment  
In this section, how to set the IP address is described.  
First, you need to access the System Mode for system administrators.  
2.7.3 IP Address Setting  
(TCP/IP) (Cont.)  
1. While holding down the [FEED] and [PAUSE] keys, turn on the  
P
F
printer.  
2. When “<1>RESET” appears on the LCD Message Display, release  
<1>DIAG.  
the [FEED] and [PAUSE] keys.  
Now, the printer is in the System Mode for system administrators.  
3. Press the [FEED] or [RESTART] key until “<7>IP ADDRESS”  
R
F
appears on the LCD Message Display.  
<7>IP ADDRESS  
4. Press the [PAUSE] key to enter the IP Address Setting Mode.  
P
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.7 Setting an Operating Environment  
The IP Address Setting Mode contains the following sub menus. To  
enter each sub menu, press the [PAUSE] key.  
2.7.3 IP Address Setting  
(TCP/IP) (Cont.)  
<7>IP ADDRESS  
PRINTER IP ADRES  
[RESTART]  
[FEED]  
<7>IP ADDRESS  
GATEWAY IP ADRES  
[RESTART]  
[FEED]  
<7>IP ADDRESS  
SUBNET MASK  
[RESTART]  
[FEED]  
<7>IP ADDRESS  
SOCKET PORT  
[RESTART]  
[FEED]  
<7>IP ADDRESS  
DHCP  
[RESTART]  
[FEED]  
<7>IP ADDRESS  
DHCP CLIENT ID  
[RESTART]  
[FEED]  
(1) Printer IP Address  
This parameter is to set an IP address.  
<7>IP ADDRESS  
PRINTER IP ADRES  
NOTES:  
1. Set each 3-digit value by using  
the [RESTART] or [FEED] key.  
[PAUSE]  
[RESTART] key: Increment  
[FEED] key: Decrement  
<7>IP ADDRESS  
192 . 168 . 010 . 020  
Range: 0 to 255  
[PAUSE]  
2. Press the [PAUSE] key to move  
the cursor to the next 3-digit  
value.  
<7>IP ADDRESS  
192 . 168 . 010 . 020  
3. After the last 3-digit value is set,  
press the [PAUSE] key to go to  
Gateway IP Address Setting.  
[PAUSE]  
<7>IP ADDRESS  
192 . 168 . 010 . 020  
[PAUSE]  
<7>IP ADDRESS  
192 . 168 . 010 . 020  
[PAUSE]  
<7>IP ADDRESS  
GATEWAY IP ADRES  
E2-26  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.7 Setting an Operating Environment  
(2) Gateway IP Address  
This parameter is to set a Gateway IP address.  
2.7.3 IP Address Setting  
(TCP/IP) (Cont.)  
<7>IP ADDRESS  
NOTE:  
GATEWAY IP ADRES  
After the last 3-digit value is set,  
press the [PAUSE] key to go to  
Subnet Mask Setting.  
[PAUSE]  
<7>IP ADDRESS  
192 . 168 . 010 . 020  
[PAUSE]  
<7>IP ADDRESS  
192 . 168 . 010 . 020  
[PAUSE]  
<7>IP ADDRESS  
192 . 168 . 010 . 020  
[PAUSE]  
<7>IP ADDRESS  
192 . 168 . 010 . 020  
[PAUSE]  
<7>IP ADDRESS  
SUBNET MASK  
(3) Subnet Mask  
This parameter is to set a Subnet Mask.  
<7>IP ADDRESS  
SUBNET MASK  
NOTE:  
After the last 3-digit value is set,  
press the [PAUSE] key to go to  
Socket Port Setting.  
[PAUSE]  
<7>IP ADDRESS  
255 . 255 . 255 . 000  
[PAUSE]  
<7>IP ADDRESS  
255 . 255 . 255 . 000  
[PAUSE]  
<7>IP ADDRESS  
255 . 255 . 255 . 000  
[PAUSE]  
<7>IP ADDRESS  
255 . 255 . 255 . 000  
[PAUSE]  
<7>IP ADDRESS  
SOCKET PORT  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.7 Setting an Operating Environment  
(4) Socket Port  
This parameter is to enable a socket port and set a socket number.  
2.7.3 IP Address Setting  
(TCP/IP) (Cont.)  
SOCKET PORT  
NOTES:  
1. Pressing the [PAUSE] key  
while “PORT ON 08000” is  
displayed allows you to set the  
port number.  
[PAUSE]  
[RESTART] or [FEED]  
PORT OFF -----  
PORT ON 08000  
[PAUSE]  
2. Set a number for each digit by  
using the [RESTART] or  
[FEED] key.  
PORT ON 08000  
[RESTART] key: Increment  
[FEED] key: Decrement  
Enter a number for each digit of the  
port number with the [RESTART] or  
[FEED] key.  
Range: 00000 to 65535  
A number exceeding 65535 will  
be automatically corrected to  
65535.  
PORT ON 08000  
[PAUSE]  
3. Be careful not to set the same  
port number that other  
applications are using.  
PORT ON 08000  
4. Press the [PAUSE] key to move  
the cursor to the next digit.  
5. After the last digit is set, press  
the [PAUSE] key to go to  
DHCP Setting.  
[PAUSE]  
<7>IP ADDRESS  
DHCP  
(5) DHCP  
This parameter is to enable DHCP.  
<7>IP ADDRESS  
DHCP  
NOTE:  
Pressing the [PAUSE] key while  
“DHCP ON” is displayed allows  
you to set a DHCP client ID.  
[PAUSE]  
[RESTART] or [FEED]  
<7>IP ADDRESS  
<7>IP ADDRESS  
DHCP OFF  
DHCP  
ON  
[PAUSE]  
<7>IP ADDRESS  
DHCP CLIENT ID  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.7 Setting an Operating Environment  
(6) DHCP Client ID  
This parameter is to set a DHCP client ID.  
2.7.3 IP Address Setting  
(TCP/IP) (Cont.)  
<7>IP ADDRESS  
DHCP CLIENT ID  
NOTES:  
1. Code used to enter a DHCP  
client ID is selectable between  
ASCII code (alphanumeric) and  
Hex code.  
2. Set a character or value for  
each byte by using the  
[PAUSE]  
[FEED] or [RESTART]  
MODE HEX  
MODE  
ASCII  
DHCP CLIENT ID  
DHCP CLIENT ID  
ASCII Code  
Hex. Code  
[RESTART] or [FEED] key.  
[PAUSE]  
[PAUSE]  
[RESTART] key: Increment  
MODE  
ABCDEFGHIJKLMNOP  
ASCII  
4142434445464748  
494A4B4C4D4E4F50  
[FEED] key: Decrement  
3. Press the [PAUSE] key to enter  
the next byte. Repeat this until  
16th byte is entered.  
Enter a character or a value for each of 1st byte to 16th  
4. After the 16th byte is set, press  
the [PAUSE] key to store the  
entered DHCP client ID. At this  
time, the display will turn to  
<7>IP ADDRESS.  
byte sequentially using the [FEED] or [RESTART] key.  
[PAUSE]  
[PAUSE]  
ASCII code and Hex. code correspondence table  
Upper 4 bits  
2
3
4
5
6
7
Lower 4 bits  
0
1
2
3
4
5
6
7
8
9
A
B
C
D
E
F
SP  
!
0
1
2
3
4
5
6
7
8
9
:
@
A
B
C
D
E
F
G
H
I
P
Q
R
S
T
U
V
W
X
Y
Z
[
`
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
s
t
u
v
w
x
y
z
{
|
“
#
$
%
&
‘
(
)
*
+
,
J
;
K
L
M
N
O
<
=
>
?
\
]
^
_
-
.
/
}
SP = Space  
(Example) To enter “TOSHIBA” in Hex. code:  
54 4F 53 48 49 42 41  
When the system mode settings have been completed, turn off the printer.  
E2-29  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
2.8 Installing the Printer Drivers  
2.8.1. Introduction  
This manual describes how to install the TOSHIBA printer driver for the TOSHIBA B-SA4T bar code printer on  
your Windows host computer; install and delete the printer driver, the procedure for adding the LAN port,  
cautions and limitations. The appropriate version of the printer driver is V6.9.  
2.8.2. General Description  
(1) Features  
Once you install the TOSHIBA printer driver on your Windows host computer, you can use the TOSHIBA  
B-SA4T bar code printer, as well as the easy-to-use general printers.  
You can use this printer by connecting a parallel interface cable (printer cable), a USB cable, or a LAN cable  
to your host computer.  
(2) System Requirements  
To install the TOSHIBA printer driver on your host computer, the following system and environment are  
required:  
• Operating system: Windows 95, Windows 98, Windows Me, Windows NT4.0, Windows 2000,  
Windows XP  
• Hardware:  
A DOS-/V (IBM PC/AT compatible) machine running an above operating system.  
• Interface:  
• Parallel interface conforming to the IEEE1284 standard  
(Compatibility and ECP modes)  
• USB interface (Ver1.1) *1  
• LAN interface (10BASE-T/100BASE-TX)  
*1: Windows 95 and Windows NT4.0 do not support the USB connection.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
2.8.3. Installing the Printer Driver  
The installation procedure differs depending on the interface connected to the printer and the operation system  
you are using. Please install the printer driver by performing the appropriate procedure.  
If the previous version of the printer driver has been installed on your host computer , be sure to uninstall it  
before you install this printer driver. (Refer to Section 2.8.4 Uninstalling the Printer Driver.)  
To print via your network, please install the printer driver by performing the installation procedure for the  
parallel interface, and also perform the following:  
1. In the procedure, select “LPT1” for the port.  
2. After installation of the printer driver is completed, add the LAN port by referring to Section 2.8.5  
Adding/Deleting a LAN Port, and specify the LAN port.  
(1) Parallel Interface  
To use the parallel interface, the following settings are required, after installing the printer driver:  
For Windows 95/98/Me:  
Open the printer properties. Select the “Details” tab and click on the  
[Spool Settings…] button. The “Spool Settings” dialog box is displayed.  
Select “Disable bi-directional support for this printer”.  
For Windows NT/2000/XP: Open the printer properties and select the “Ports” tab. Mark off the “Enable  
bidirectional support” checkbox.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
Windows 95/98/Me  
(1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.  
(2) Double-click on the “Add Printer” icon. The Add Printer Wizard runs. Click on the [Next] button.  
(3) Select “Local printer”, then click on the [Next] button. The screen listing “Manufacturers and  
Printers” is displayed.  
(4) Click on the [Have Disk…] button. The “Install From Disk” dialog box is displayed.  
Specify the “\driver\WinMe-9x” folder in the CD-ROM drive, then click on the [OK] button.  
NOTE:  
The latest printer driver is available from the web site, “the Barcode Master”.  
(http://barcode.toshibatec.co.jp/Eng/index.html)  
(5) Select the printer to be installed from “Printers” list, then click on the [Next] button.  
(6) The screen to select the existing installed printer driver or use the new one, is displayed. Select  
“Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first  
time, this screen is not displayed.  
(7) Select the port to be used for printing from the “Available ports” list, then click on the [Next] button.  
(8) Change the printer name if necessary, and select whether or not you use the printer as the default  
printer (“Yes” or “No”). Click on the [Finish] button.  
(9) The printer driver is installed. When installation is completed, the new printer icon is added in the  
“Printers” folder.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
Windows NT4.0  
(1) Log on to your host computer as a member who has full control access privilege concerning the  
printer settings.  
(2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.  
(3) Double-click on the “Add Printer” icon. The Add Printer Wizard runs. Click on the [Next] button.  
(4) Select “My Computer”, then click on the [Next] button.  
(5) Select the port to be used for printing from the “Available ports” list, then click on the [Next] button.  
(6) On the screen listing “Manufacturers and Printers”, click on the [Have Disk…] button. The “Install  
From Disk” dialog box is displayed.  
(7) Specify the “\driver\WinNT4” folder in the CD-ROM drive, then click on the [OK] button.  
NOTE:  
The latest printer driver is available from the web site, “the Barcode Master”.  
(http://barcode.toshibatec.co.jp/Eng/index.html)  
(8) Select the printer to be installed from “Printers” list, then click on the [Next] button.  
(9) The screen to select the existing installed printer driver or use the new one, is displayed. Select  
“Replace existing driver”, then click on the [Next] button. If you install the printer driver for the first  
time, this screen is not displayed.  
(10) Change the printer name if necessary, and select whether or not you use the printer as the default  
printer (“Yes” or “No”). Click on the [Next] button.  
(11) Select whether or not the printer will be shared with other network users (“Shared” or “Not shared”).  
Click on the [Next] button.  
(12) Select whether or not the test page will be printed (“Yes” or “No”), then click on the [Finish] button.  
(13) The printer driver is installed. When installation is completed, the new printer icon is added in the  
“Printers” folder.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
Windows 2000/XP  
(1) Log on to your host computer as a member who has full control access privilege concerning the  
printer settings.  
(2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.  
(3) Double-click on the “Add Printer” icon. The Add Printer Wizard runs. Click on the [Next] button.  
(4) Select “Local printer”. Mark off the “Automatically detect and install my Plug and Play printer”  
checkbox, then click on the [Next] button.  
(5) Select the port to be used for printing from the “Available ports” list, then click on the [Next] button.  
(6) On the screen listing “Manufacturers and Printers”, click on the [Have Disk…] button. The “Install  
From Disk” dialog box is displayed.  
(7) Specify the “\driver\WinXP-2000” folder in the CD-ROM drive, then click on the [OK] button.  
NOTE:  
The latest printer driver is available from the web site, “the Barcode Master”.  
(http://barcode.toshibatec.co.jp/Eng/index.html)  
(8) Select the printer to be installed from “Printers” list, then click on the [Next] button.  
(9) The “Use Existing Driver” screen is displayed. Select “Replace existing driver”, then click on the  
[Next] button. If you install the printer driver for the first time, this screen is not displayed.  
(10) Change the printer name if necessary, and select whether or not you use the printer as the default  
printer (“Yes” or “No”). Click on the [Next] button.  
(11) Select whether or not the printer will be shared with other network users (“Shared” or “Not shared”).  
Click on the [Next] button.  
(12) Select whether or not the test page will be printed (“Yes” or “No”), then click on the [Finish] button.  
(13) If the “Digital Signature Not Found” screen is displayed, click on the [Yes] button.  
(14) When the “Completing the Add Printer Wizard” screen is displayed, click on the [Finish] button.  
(15) When installation is completed, the new printer icon is added in the “Printers” folder.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
(2) USB INTERFACE  
Installation starts by the operating system’s plug-and-play function.  
Windows 95 and Windows NT4.0 do not support the USB interface.  
Windows 98/Me  
(1) Turn the printer ON, then connect it to your host computer with the USB cable.  
The “New Hardware Found” dialog box is displayed, and “USB Device” is detected.  
(2) After a while, the “Add New Hardware Wizard” dialog box is displayed.  
Select “Specify the location of the driver (Advanced)”, then click on the [Next] button.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
(3) Select “Search for the best driver for your device. (Recommended)”.  
Mark the “Specify a location” checkbox, then click on the [Browse] button.  
Specify “\driver\WinMe-9x” folder, then click on the [Next] button.  
(4) Check to see that the “USB Printing Support” driver is detected, then click on the [Next] button.  
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ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
(5) When the screen which indicates the USB Printing Support driver has been installed, is  
displayed, click on the [Finish] button.  
(6) After a while, “TEC B-SA4T” is detected as a new hardware.  
(7) The “Add New Hardware Wizard” dialog box is displayed.  
Select “Specify the location of the driver (Advanced)”, then click on the [Next] button.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
(8) Select “Search for the best driver for your device. (Recommended)”.  
Mark the “Specify a location” checkbox, then click on the [Browse] button.  
Specify “\driver\WinMe-9x” folder, then click on the [Next] button.  
(9) Check to see that the “TEC B-SA4T” driver is detected, then click on the [Next] button.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
(10) Change the printer name if necessary, and select whether or not you use the printer as the default  
printer (“Yes” or “No”). Click on the [Finish] button.  
(11) When the screen, which indicates TEC B-SA4T has been installed, is displayed, click on the  
[Finish] button.  
(12) When installation is completed, the new printer icon is added in the “Printers” folder.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
Windows 2000/XP  
NOTE:  
When plug-and-play printer installation in progress is stopped, be sure to delete the printer detected and  
displayed on the “Device Manager” tab of the “System Properties” dialog box.  
(1) Log on to your host computer as a member who has full control access privilege concerning the  
printer settings.  
(2) Turn the printer ON, then connect it to your host computer with the USB cable.  
(3) “USB Device” is automatically detected, and “USB Printing Support” is automatically installed.  
(4) After a while, for Windows XP, “TEC B-SA4T” is detected as a new device.  
For Windows 2000, “Unknown” device is detected as a new device. In both cases, perform the  
following steps, though dialog boxes for Windows XP are used.  
(5) The “Add New Hardware Wizard” dialog box is displayed.  
Select “Install from a list or specific location (Advanced)”, then click on the [Next] button.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
(6) Select “Search for the best driver in these locations”.  
Mark the “Include this location in the search” checkbox, then click on the [Browse] button.  
Specify the “\driver\WinXP-2000” folder in the CD-ROM, then click on the [Next] button.  
(7) When the dialog box below is displayed, click on the [Continue Anyway] button.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
(8) When the “Completing the Found New Hardware Wizard” screen is displayed, click on the  
[Finish] button.  
(9) When installation is completed, the new printer icon is added in the “Printers” folder.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
2.8.4. Uninstalling the Printer Driver  
NOTE:  
Before uninstalling the printer driver, be sure to complete all of printing, the status monitor, and properties settings.  
Windows 95/98/ME  
(1) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.  
(2) Right-click on the printer driver icon to be deleted, then select “Delete”. The confirmation message is  
displayed.  
(3) Click on the [Yes] button to delete.  
(4) After the printer driver icon is deleted, restart your host computer.  
Windows NT4.0  
(1) Log on to your host computer as a member who has full control access privilege concerning the  
printer settings.  
(2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.  
(3) Right-click on the printer driver icon to be deleted, then select “Delete”. The confirmation message is  
displayed.  
(4) Click on the [Yes] button to delete.  
(5) After the printer driver icon is deleted, restart your host computer.  
Windows 2000/XP  
(1) Log on to your host computer as a member who has full control access privilege concerning the  
printer settings.  
(2) Select “Settings” – “Printers” from the “Start” menu to open the printer folder.  
(3) Right-click on the printer driver icon to be deleted, then select “Delete”. The confirmation message is  
displayed.  
(4) Click on the [Yes] button to delete.  
(5) After the printer icon is deleted, select “Server Properties” from “File” menu of the “Printers” folder.  
(6) Select the printer driver to be deleted, then click on the [Remove] button. After the printer driver is  
deleted, restart your host computer.  
E2-43  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
2.8.5 Adding/Deleting a LAN Port  
To use the LAN interface, first, you have to make the following settings in “<7> IP ADDRESS” in the system  
mode of the printer. (Refer to Section 2.7.3)  
• Set the printer IP address (“PRINTER IP ADRES”), the gateway IP address (“GATEWAY IP  
ADRES”), and subnet mask (“SUBNET MASK”).  
• Set the port number (“SOCKET PORT”).  
Among these settings, the printer IP address and the port number are also required for adding a LAN port.  
(1) Adding a LAN Port  
Windows 95/98/ME  
(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box.  
(2) Select the “Details” tab, and click on the [Add Port…] button. The “Add Port” dialog box is  
displayed.  
(3) Select “Other”.  
Select “Seagull Scientific TCP/IP Port” from the list, then click on the [OK] button.  
(4) On the “Add Seagull TCP/IP Port” dialog box, enter the name or IP address, the port number, and the  
port name. For the IP address and the port number, enter the same ones as you have set in “<7> IP  
ADDRESS” in the system mode of the printer. After entering these, click on the [OK] button.  
(5) When addition of the port is completed, the port is added to the drop down list for “Print to the  
following port”.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
Windows NT4.0/2000/XP  
(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box.  
(2) Select the “Ports” tab, and click on the [Add Port…] button. The “Printer Ports” dialog box is  
displayed.  
(3) Select “Seagull Scientific TCP/IP Port” from the “Available Printer Ports” list, then click on the [OK]  
button.  
(4) On the “Add Seagull TCP/IP Port” dialog box, enter the name or IP address, the port number, and the  
port name. For the IP address and the port number, enter the same ones as you have set in “<7> IP  
ADDRESS” in the system mode of the printer. (Refer to Section 2.7.3) After entering these, click on  
the [OK] button.  
(5) When addition of the port is completed, the port is added to the “Print to the following port(s)” list.  
(2) Deleting a LAN Port  
NOTE:  
Before deleting a port, be sure to check if other printers also use it. If there are printers which use the port to  
be deleted, change their port to another, before deleting the port.  
Windows 95/98/ME  
(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box.  
(2) Select the “Details” tab, and click on the [Delete Port…] button.  
(3) Select the port to be deleted, then click on the [OK] button.  
(4) When deletion of the port is completed, the port is also deleted from the “Print to the following port”  
list.  
Windows NT4.0/2000/XP  
(1) Right-click on the printer icon. Select “Properties” to open the printer “Properties” dialog box.  
(2) On the “Ports” tab, select the port to be deleted, then click on the [Delete Port] button.  
(3) When deletion of the port is completed, the port is also deleted from the “Print to the following  
port(s)” list.  
E2-45  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
2.8.6 Cautions  
(1) Printer Driver Upgrades  
• To upgrade the printer driver to this version, uninstall the previous version of the printer driver, before  
installing this printer driver.  
• Be sure to restart your host computer, after you upgrade the printer driver.  
• When your operating system is Windows 95, Windows 98, or Windows Me, be sure to restart your host  
computer, after you uninstall the previous version of the printer driver. Or, the printer driver is not  
upgraded properly.  
(2) Others  
• If your operating system is Windows 2000 or Windows XP, when plug-and-play printer installation in  
progress is stopped, be sure to delete the printer detected and displayed on the “Device Manager” tab of  
the “System Properties” dialog box.  
• Before uninstalling the printer driver, be sure to complete all of printing, the status monitor, and  
properties settings.  
• Before deleting a port, be sure to check if other printers also use it. If there are printers which use the  
port to be deleted, change their port to another, before deleting the port.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.8 Installing the Printer Drivers  
2.8.7 Using the Printer Driver  
For how to use the Printer Driver, please refer to the Help for Windows Printer Drivers screen.  
1) Open the Properties screen of the Printer Driver.  
2) Clicking on the About tab causes the following screen to appear.  
Click on the [Help] button.  
About tab  
[Help] button  
3) The Help for Windows Printer Drivers screen appears. This screen will provide how to use the printer  
driver.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.9 Print Test  
After your operating environment has been set, perform a print test.  
2.9 Print Test  
1. Perform a print test by using the Printer Driver or an Issue Command.  
The printer driver’s Properties screen allows you to set the  
communication conditions, media size, and other printing conditions  
in accordance with your operating environment. For details, refer to  
the Help for the Windows Printer Drivers screen.  
Example: Stock tab display of the Printer Driver’s Properties Screen  
Print Method  
Sensor  
Label Gap  
Issue Mode  
Cut  
Print Speed  
Fine Adjustment  
Print Method:  
Sensor:  
Direct thermal or thermal transfer is selectable.  
Media sensor type is selectable.  
Issue Mode:  
Cut:  
Batch or strip is selectable.  
Whether to use the cutter or not is selectable.  
Fine Adjustment: Adjustment values for the feed amount, cut/strip  
position, etc. can be set.  
2. Confirm the print test result.  
•
When a print start position, cut/strip position, or print tone needs to  
be adjusted: ⇒ Section 2.10 Position and Print Tone Fine  
Adjustment  
•
When pre-printed media is used, and if a print start position is not  
properly detected: ⇒ Section 2.11 Threshold Setting  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.9 Print Test  
2.9 Print Test (Cont.)  
When using an optional Cutter Module or Strip Module  
It is necessary to set the issue mode, cut/strip position, etc. for the Printer  
Driver or TPCL (TEC Printer Command Language) in accordance with  
your printing condition.  
For details of the TPCL, refer to the B-SA4T Series External  
Equipment Interface Specification stored in the CD-ROM.  
Regarding how to use the Printer Driver, refer to the Help for the  
Windows Printer Drivers screen.  
To gain maximum performance and life from the Cutter Module or Strip  
Module, periodic cleaning is required.  
Before starting a cleaning, be sure to TURN OFF the printer to avoid risk  
of injury.  
For details of cleaning, refer to Section 4.1.3 Optional Cutter Module  
or Section 4.1.4 Optional Strip Module.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.10 Position and Print Tone Fine Adjustment  
This section describes how to fine adjust a print start position, cut/strip  
position, reverse feed amount, print tone, and ribbon motor torque.  
When a fine adjustment is required, such as print start position, print tone,  
etc, follow the procedure below.  
2.10 Position and Print  
Tone Fine  
Adjustment  
1. Turn on the printer and confirm that “ONLINE” appears on the LCD  
Message Display.  
ONLINE  
B-SA4T  
V1.0  
2. Press the [PAUSE] key to pause the printer.  
P
PAUSE  
B-SA4T  
V1.0  
3. Hold down the [RESTART] key for three seconds until “<1>RESET”  
R
is displayed.  
<1>RESET  
4. Press the [FEED] or [RESTART] key until “<3>ADJUST SET”  
R
F
appears on the LCD Message Display.  
<3>ADJUST SET  
5. When “<3>ADJUST SET.” appears, press the [PAUSE] key to enter  
P
the Parameter Fine Adjustment Mode.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.10 Position and Print Tone Fine Adjustment  
The Parameter Fine Adjustment Mode contains sub menus for adjusting  
a print start position, cut/strip position, print tone, ribbon motor torque,  
and setting the threshold.  
Each time the [PAUSE] key is pressed, the sub menus are displayed  
sequentially.  
2.10 Position and Print  
Tone Fine  
Adjustment (Cont.)  
<3>ADJUST SET  
[PAUSE]  
Feed Amount Fine Adjustment:  
Feed amount to the print start position is fine adjusted.  
<3>ADJUST SET  
FEED ADJ.+10.0mm  
[PAUSE]  
<3>ADJUST SET  
CUT ADJ. +10.0mm  
[PAUSE]  
Cut/Strip Position Fine Adjustment:  
Cut position or strip position is fine adjusted.  
<3>ADJUST SET  
BACK ADJ. +5.0mm  
Reverse Feed Amount Fine Adjustment:  
Reverse feed amount is fine adjusted.  
[PAUSE]  
<3>ADJUST SET  
X ADJUST +50.0mm  
X-coordinate Fine Adjustment:  
X-coordinate of a print position is fine adjusted.  
[PAUSE]  
<3>ADJUST SET  
TONE ADJ.<T> +3  
[PAUSE]  
Print Tone Fine Adjustment (Thermal transfer):  
Print tone is fine adjusted for thermal transfer mode.  
<3>ADJUST SET  
TONE ADJ.<D> -2  
Print Tone Fine Adjustment (Thermal direct):  
Print tone is fine adjusted for thermal direct mode.  
[PAUSE]  
<3>ADJUST SET  
RBN ADJ <FW> -10  
Ribbon Motor Drive Voltage Fine Adjustment (Take-up motor):  
Drive voltage of the ribbon take-up motor is fine adjusted.  
[PAUSE]  
<3>ADJUST SET  
RBN ADJ <BK> -5  
Ribbon Motor Drive Voltage Fine Adjustment (Feed motor)  
Drive voltage of the ribbon feed motor is fine adjusted.  
[PAUSE]  
<3>ADJUST SET  
THRESHOLD<R>1.0V  
Threshold Fine Adjustment (Black mark sensor):  
Threshold for the black mark sensor is fine adjusted. See Section 2.11.  
[PAUSE]  
<3>ADJUST SET  
THRESHOLD<T>1.4V  
Threshold Fine Adjustment (Feed gap sensor):  
Threshold for the feed gap sensor is fine adjusted. See Section 2.11.  
[PAUSE]  
NOTE:  
The printer driver’s properties screen also has Parameter Fine Adjustment  
menu.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.10 Position and Print Tone Fine Adjustment  
Print Start Position Fine Adjustment  
2.10 Position and Print  
Tone Fine  
Adjustment (Cont.)  
<3>ADJUST SET  
FEED ADJ.+10.0mm  
FEED ADJ.+50.0mm  
FEED ADJ.+49.9mm  
NOTES:  
[RESTART]  
Choose a desired value by using the  
[RESTART] or [FEED] key.  
FEED ADJ.+0.1mm  
FEED ADJ.+0.0mm  
FEED ADJ.-0.1mm  
Pressing the [FEED] key one time  
causes a –0.1mm change, up to  
–50.0 mm.  
Pressing the [RESTART] key one  
time causes a +0.1mm change, up  
to +50.0 mm  
.
[FEED]  
FEED ADJ.-49.9mm  
FEED ADJ.-50.0mm  
After selecting a fine adjustment value, press the [PAUSE] key.  
Example of Print Start Position Fine Adjustment  
When setting +3.0 mm  
•
Compared with “+0.0mm” position, the print start  
position is shifted forward.  
Feed Direction  
One label  
Print Start Position  
3mm  
When setting +0.0 mm  
Feed Direction  
One label  
Print Start Position  
When setting –3.0 mm  
3mm  
Compared with “+0.0mm” position, the print start  
position is shifted backward.  
Feed Direction  
One label  
Print Start Position  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.10 Position and Print Tone Fine Adjustment  
Cut/Strip Position Fine Adjustment  
2.10 Position and Print  
Tone Fine  
Adjustment (Cont.)  
<3>ADJUST SET  
CUT ADJ. +10.0mm  
CUT ADJ.+50.0mm  
CUT ADJ.+49.9mm  
NOTES:  
Choose a desired value by using the  
[RESTART] or [FEED] key.  
[RESTART]  
Pressing the [FEED] key one time  
causes a –0.1mm change, up to  
–50.0 mm.  
Pressing the [RESTART] key one  
time causes a +0.1mm change, up  
CUT ADJ.+0.1mm  
CUT ADJ.+0.0mm  
CUT ADJ.-0.1mm  
to +50.0 mm  
.
[FEED]  
CUT ADJ.-49.9mm  
CUT ADJ.-50.0mm  
After selecting a fine adjustment value, press the [PAUSE] key.  
• Example of Cut Position Fine Adjustment  
When setting +3.0 mm  
Compared with “+0.0mm” position, the cut position  
is shifted forward.  
Feed Direction  
Cut Position  
3mm  
When setting +0.0 mm  
Feed Direction  
Cut Position  
3mm  
When setting –3.0 mm  
Compared with “+0.0mm” position, the cut position  
is shifted backward.  
Feed Direction  
Cut Position  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.10 Position and Print Tone Fine Adjustment  
• Example of Strip Position Fine Adjustment  
When setting +3.0 mm  
Compared with “+0.0mm” position, the stop position  
after printing is shifted forward.  
Print Head  
Label  
Platen  
Strip Plate  
Stop position after  
printing  
Backing Paper  
3mm  
When setting +0.0 mm  
Stop position after  
printing  
3mm  
When setting –3.0 mm  
Compared with “+0.0mm” position, the stop position  
after printing is shifted backward.  
Stop position after  
printing  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.10 Position and Print Tone Fine Adjustment  
Reverse Feed Amount Fine Adjustment  
2.10 Position and Print  
Tone Fine  
Adjustment (Cont.)  
<3>ADJUST SET  
BACK ADJ. +5.0mm  
BACK ADJ.+9.9mm  
BACK ADJ.+9.8 mm  
NOTES:  
Choose a desired value by using the  
[RESTART] or [FEED] key.  
[RESTART]  
Pressing the [FEED] key one time  
causes a –0.1mm change, up to  
–9.9 mm.  
Pressing the [RESTART] key one  
time causes a +0.5mm change, up  
BACK ADJ.+0.1mm  
BACK ADJ.+0.0mm  
BACK ADJ.-0.1mm  
to +9.9 mm  
.
[FEED]  
BACK ADJ.-9.8mm  
BACK ADJ.-9.9mm  
After selecting a fine adjustment value, press the [PAUSE] key.  
• Example of Reverse Feed Amount Fine Adjustment  
When setting +3.0 mm  
Compared with “+0.0mm” position, the print start position  
after a reverse feed is shifted forward.  
Feed Direction  
3mm  
Print Start Position after a  
reverse feed  
When setting +0.0 mm  
Feed Direction  
Print Start Position after a  
reverse feed  
When setting –3.0 mm  
Compared with “+0.0mm” position, the print start position  
after a reverse feed is shifted backward.  
3mm  
Feed Direction  
Print Start Position after a  
reverse feed  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.10 Position and Print Tone Fine Adjustment  
X Coordinate Fine Adjustment  
2.10 Position and Print  
Tone Fine  
Adjustment (Cont.)  
<3>ADJUST SET  
X ADJUST +5.0mm  
NOTES:  
X ADJUST +99.9mm  
X ADJUST +99.8mm  
Choose a desired value by using the  
[RESTART] or [FEED] key.  
[RESTART]  
Pressing the [FEED] key one time  
causes a –0.1mm change, up to  
–99.9 mm.  
Pressing the [RESTART] key one  
time causes a +0.1mm change, up  
X ADJUST +0.1mm  
X ADJUST +0.0mm  
X ADJUST -0.1mm  
to +99.9 mm  
.
[FEED]  
X ADJUST -99.8mm  
X ADJUST -99.9mm  
After selecting a fine adjustment value, press the [PAUSE] key.  
Feed Direction  
• Example of X Coordinate Fine Adjustment  
X
Top Down Printing  
Y
When setting –50.0 mm  
Compared with “+0.0mm” position, the print position  
is shifted to the left.  
ABC  
Y
Bottom First Printing  
50.0mm  
X
When setting +0.0 mm  
ABC  
When setting +50.0 mm  
50.0mm  
Compared with “+0.0mm” position, the print position  
is shifted to the right.  
ABC  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.10 Position and Print Tone Fine Adjustment  
Print Tone Fine Adjustment  
Thermal Transfer Print  
2.10 Position and Print  
Tone Fine  
Adjustment (Cont.)  
<3>ADJUST SET  
TONE ADJ.<T> +3  
NOTES:  
Choose a desired value by using the  
[RESTART] or [FEED] key.  
TONE ADJ<T>. +10  
TONE ADJ<T>. +9  
Darker  
Pressing the [FEED] key one time  
causes a –1 tone change, up to  
–10 tones.  
Pressing the [RESTART] key one  
time causes a +1 tone change, up to  
[RESTART]  
[FEED]  
Standard  
TONE ADJ<T>. +0  
+10 tones  
.
TONE ADJ<T>. -9  
TONE ADJ<T>. -10  
Lighter  
After selecting a fine adjustment value or to skip this menu, press the  
[PAUSE] key.  
Thermal Direct Print  
<3>ADJUST SET  
TONE ADJ.<D> -2  
Darker  
Standard  
Lighter  
TONE ADJ<D>. +10  
TONE ADJ<D>. +9  
[RESTART]  
[FEED]  
TONE ADJ<D>. +0  
TONE ADJ<D>. -9  
TONE ADJ<D>. -10  
After selecting a fine adjustment value or to skip this menu, press the  
[PAUSE] key.  
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2. PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.10 Position and Print Tone Fine Adjustment  
Ribbon Motor Voltage Fine Adjustment  
2.10 Position and Print  
Tone Fine  
When the ribbon is slack or wrinkled and printing is affected, fine adjust  
the ribbon motor torque by using the following procedure.  
Adjustment (Cont.)  
Take-up Motor (RBN ADJ <FW>)  
<3>ADJUST SET  
RBN ADJ<FW> -10  
High  
NOTES:  
Choose a desired value by using the  
[RESTART] or [FEED] key.  
RBN ADJ<FW> +0  
Pressing the [FEED] key one time  
causes a –1 step change, up to  
–15 steps.  
RBN ADJ<FW> -1  
[RESTART]  
Pressing the [RESTART] key one  
time causes a +1 step change, up to  
RBN ADJ<FW> -2  
Motor Torque  
+0 steps  
.
RBN ADJ<FW> -14  
[FEED]  
RBN ADJ<FW> -15  
Low  
After selecting a fine adjustment value or to skip this menu, press the  
[PAUSE] key.  
Feed Motor (RBN ADJ <BK>)  
<3>ADJUST SET  
RBN ADJ<BK> -5  
High  
RBN ADJ<BK> +0  
RBN ADJ<BK> -1  
[RESTART]  
Motor Torque  
RBN ADJ<BK> -2  
RBN ADJ<BK> -14  
RBN ADJ<BK> -15  
[FEED]  
Low  
After selecting a fine adjustment value or to skip this menu, press the  
[PAUSE] key.  
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2.PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.11 Threshold Setting  
To maintain a constant print position the printer uses the media sensor to  
detect a print start position according to the difference of voltage between  
a print area and a gap or black mark. When the media is pre-printed, the  
darker (or more dense) inks can interfere with this process causing paper  
jam errors.  
2.11 Threshold Setting  
To get around this problem, first, try an automatic threshold setting.  
If the problem still occurs, then, the threshold voltage needs to be  
manually set.  
Automatic threshold setting procedure  
1. Turn the power ON. The printer is in online mode.  
2. Load a pre-printed media roll.  
ONLINE  
B-SA4T  
When using a label stock, move the Feed Gap Sensor so that it is in  
line with the centre of the label.  
V1.0  
When using a tag stock, move the Black Mark Sensor so that it is in  
line with the centre of a black mark.  
3. Press the [PAUSE] key.  
P
4. The printer enters the pause mode.  
PAUSE  
B-SA4T  
V1.0  
P
5. Press and hold the [PAUSE] key in the pause state until the following  
screen appears.  
TRANSMISSIVE  
6. The sensor type is displayed.  
B-SA4T  
V1.0  
F
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2.PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.11 Threshold Setting  
7. Select the sensor to be adjusted by using the [FEED] key.  
2.11 Threshold Setting  
(Cont.)  
TRANSMISSIVE  
B-SA4T V1.0A  
REFLECTIVE  
[FEED]  
B-SA4T  
V1.0A  
Feed gap sensor  
Black mark sensor  
8. Press and hold the [PAUSE] key until more than 1.5 labels (tags)  
have been issued.  
The media will continue to be fed until the [PAUSE] key is released.  
(An automatic threshold setting for the selected sensor is completed  
by this operation.)  
NOTES:  
1. Failure to feed more than 1.5 labels may result in an incorrect  
threshold setting.  
2. While the Top Cover is raised, the [PAUSE] key does not work.  
PAUSE  
B-SA4T  
V1.0  
R
9. Press the [RESTART] key.  
10. The printer returns to online mode.  
ONLINE  
B-SA4T  
Send an issue command from the host computer to the printer.  
V1.0  
NOTE:  
A paper end error cannot be detected during paper feed.  
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2.PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.11 Threshold Setting  
Manual threshold setting procedure  
2.11 Threshold Setting  
(Cont.)  
If a paper jam error still occurs even after an automatic threshold setting  
has been performed, manually set the threshold voltage.  
To make a threshold value manually set in this section effective, select  
the Transmissive Sensor (when using manual threshold value) or  
Reflective Sensor (when using manual threshold value) within software  
commands or the printer driver.  
1. While holding down the [FEED] and [PAUSE] keys, turn on the  
P
F
printer.  
2. When “<1>DIAG.” appears on the LCD Message Display, release the  
[FEED] and [PAUSE] keys.  
<1>DIAG.  
Now, the printer is in the System Mode for system administrators.  
3. Press the [FEED] or [RESTART] key until “<5>SENSOR ADJ.”  
R
F
appears on the LCD Message Display.  
<5>SENSOR ADJ.  
4. Press the [PAUSE] key to enter the Sensor Adjustment Mode.  
P
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2.PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.11 Threshold Setting  
2.11 Threshold Setting  
(Cont.)  
The Sensor Adjustment Mode contains sub menus for displaying the  
current status of each sensor and for storing “media level” voltage and  
“no media level” voltage. Each time the [PAUSE] key is pressed, the  
sub menus are displayed sequentially.  
<5>SENSOR ADJ.  
[PAUSE]  
<5>SENSOR ADJ.  
[H]28°C [A]28°C  
Sensor Status Display:  
Temperatures being detected by the Print Head Thermistor and the  
Ambient Thermistor are displayed.  
[PAUSE]  
Black Mark Sensor Status Display:  
Voltage being detected by the Black Mark Sensor is displayed.  
<5>SENSOR ADJ.  
[REFLECT] 3.5V  
[FEED] and [RESTART]  
Black Mark Sensor Adjustment:  
Using the media actually used, a “media level” voltage is stored.  
<5>SENSOR ADJ.  
[REFLECT] 4.8V*  
[PAUSE]  
Feed Gap Sensor Status Display:  
Voltage being detected by the Feed Gap Sensor is displayed.  
<5>SENSOR ADJ.  
[TRANS.] 2.4V  
[FEED] and [RESTART]  
<5>SENSOR ADJ.  
[TRANS.] 4.1V*  
Feed Gap Sensor Adjustment:  
Using the media actually used, a “media level” voltage is stored.  
[PAUSE]  
<5>SENSOR ADJ.  
[PE]R0.1VT4.8V  
Black Mark Sensor/Feed Gap Sensor Status Display (No media):  
“No media level” voltage detected by the Black Mark Sensor/Feed Gap  
Sensor is displayed.  
[FEED] and [RESTART]  
<5>SENSOR ADJ.  
[PE]R0.1VT4.8V*  
Black Mark Sensor/Feed Gap Sensor Adjustment (No media):  
“No media level” voltage is stored.  
[PAUSE]  
„ When using the Black Mark Sensor  
(1)While “<5>SENSOR ADJ.” is displayed, press the [PAUSE] key  
until the message appears.  
The displayed value is a real-time voltage being detected by the Black  
Mark Sensor.  
<5>SENSOR ADJ.  
[REFLECT] 3.5V  
(2)Measure a voltage at a blank part of media and a black mark,  
respectively. At this time, write down the midpoint between both  
voltages. (This value is used later for a threshold setting.)  
Voltage at a black mark  
(Example)  
Print area = 4.8V, Black mark = 2.4V  
Midpoint (Threshold voltage)  
Midpoint = 3.6V  
NOTES:  
Voltage at a print area  
1. When measuring a voltage of a blank area, be careful not to align a  
pre-print with the sensor by mistake.  
2. Confirm that there is at least 0.7V difference between the two values.  
If the difference in voltage is less than 0.7V, a print start position  
cannot be detected. In that case, please consider changing the media  
type.  
3. Make sure that the Top Cover is closed when measuring the voltages.  
E2-62  
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2.PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.11 Threshold Setting  
2.11 Threshold Setting  
(Cont.)  
(3)Press and hold the [RESTART] or [FEED] key for about 3 seconds  
<5>SENSOR ADJ.  
[REFLECT] 3.5V  
aligning a blank part of print area with the Black Mark Sensor.  
(4)When storing a “media level” voltage is completed, an asterisk “*”is  
<5>SENSOR ADJ.  
[REFLECT] 4.8V*  
displayed on the right side of a voltage. Press the [PAUSE] key.  
(5)A real-time voltage being detected by the Feed Gap Sensor is  
displayed.  
<5>SENSOR ADJ.  
[TRANS.] 2.4V  
„ When using the Feed Gap Sensor  
(1)Measure a voltage at a blank part of label and a label gap, respectively.  
At this time, write down the midpoint of both voltages. (This value is  
used later for a threshold setting.)  
Voltage at a label gap  
(Example)  
Print area = 2.4V, Gap = 4.0V  
Midpoint (Threshold voltage)  
Midpoint = 3.2V  
NOTES:  
Voltage at a print area  
1. When measuring a voltage at a blank area, be careful not to align a  
pre-print with the sensor by mistake.  
2. Confirm that there is at least 0.7V difference between the two values.  
If the difference in voltage is less than 0.7V, a print start position  
cannot be detected. In that case, please consider changing the media  
type.  
3. Make sure that the Top Cover is closed when measuring the voltages.  
<5>SENSOR ADJ.  
[TRANS.] 2.4V  
(3)Press and hold the [RESTART] or [FEED] key for about 3 seconds  
aligning a blank part of print area with the Feed Gap Sensor.  
<5>SENSOR ADJ.  
[TRANS.] 2.4V*  
(4)When storing a “media level” voltage is completed, an asterisk “*”is  
displayed on the right side of a voltage. Press the [PAUSE] key.  
(5)The display changes as shown on the left.  
<5>SENSOR ADJ.  
[PE]R0.1V T4.8V  
E2-63  
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2.PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.11 Threshold Setting  
„ Storing a “No Media Level” Voltage  
2.11 Threshold Setting  
(Cont.)  
The following is how to set a “No media level” voltage that is used to  
detect a paper end.  
If a “NO PAPER” is displayed even if the media has not run out yet, this  
voltage needs to be set again.  
(1)Remove any media from the Black Mark Sensor/Feed Gap Sensor.  
<5>SENSOR ADJ.  
[PE]R0.1V T4.8V  
(2)A real-time voltages being detected by the Black Mark Sensor and  
Feed Gap Sensor are displayed.  
Feed Gap Sensor  
Black Mark Sensor  
(3)Press and hold the [RESTART] or [FEED] key for about 3 seconds.  
<5>SENSOR ADJ.  
[PE]R0.1VT4.8V*  
(4)When storing a “no media level” voltage is completed, an asterisk  
“*”is displayed on the right side of a voltage. Press the [PAUSE] key.  
<5>SENSOR ADJ.  
(5)The message returns to “<5>SENSOR ADJ.”.  
„ Manual Threshold Setting  
Then, set the calculated threshold voltage in the Parameter Fine  
Adjustment mode.  
<5>SENSOR ADJ.  
(1)While “<5>SENSOR ADJ.” is displayed, press the [FEED] or  
[RESTART] key until “<3>ADJUST SET” is displayed.  
R
F
<3>ADJUST SET  
(2)Press the [PAUSE] key to enter the Parameter Fine Adjustment Mode.  
P
E2-64  
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2.PRINTER SETUP  
ENGLISH VERSION EO1-33048  
2.11 Threshold Setting  
The Parameter Fine Adjustment Mode contains sub menus for adjusting a  
print start position, cut/strip position, print tone, etc., and setting a  
threshold. For details, refer to Section 2.10 Print Position and Print  
Tone Fine Adjustment.  
2.11 Threshold Setting  
(Cont.)  
Each time the [PAUSE] key is pressed, the sub menus are displayed  
sequentially.  
(3)While “<3>ADJUST SET.” is displayed, press the [PAUSE] key  
until the target sensor type is displayed.  
<3>ADJUST SET  
Black Mark Sensor  
THRESHOLD<R>1.0V  
[PAUSE]  
<3>ADJUST SET  
Feed Gap Sensor  
THRESHOLD<T>1.4V  
(4)Set a threshold voltage (calculated in Sensor Adjustment Menu) by  
using the [FEED] or [RESTART] key, as shown below.  
Threshold voltage = Midpoint between voltage at a print area and  
voltage at a gap/black mark  
Feed Gap Sensor  
Black Mark Sensor  
NOTE:  
Pressing the [FEED] key one time  
causes a –0.1V change, up to 0.0V.  
THRESHOLD<T>4.0V  
THRESHOLD<T>3.9V  
THRESHOLD<T>3.8V  
THRESHOLD<R>4.0V  
THRESHOLD<R>3.9V  
THRESHOLD<R>3.8V  
Pressing the [RESTART] key one  
time causes a +0.1V change, up to  
+4.0V.  
[RESTART]  
[FEED]  
THRESHOLD<T>0.1V  
THRESHOLD<T>0.0V  
THRESHOLD<R>0.1V  
THRESHOLD<R>0.0V  
(5)After choosing a threshold voltage, press the [PAUSE] key.  
(6)To check for a proper operation, issue the pre-printed media in online.  
If an error still occurs even after a manual threshold setting, change  
the threshold voltage a little, and retry.  
E2-65  
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3. ON LINE OPERATION  
ENGLISH VERSION EO1-33048  
3.1 Operation Panel  
3. ON LINE OPERATION  
This chapter describes usage of the keys on the Operation Panel in On  
Line mode.  
When the printer is in On Line mode and connected to a host computer,  
the normal operation of printing images on labels or tags can be  
accomplished.  
3.1 Operation Panel  
The figure below illustrates the Operation Panel and key functions.  
LCD Message  
Display  
ERROR LED  
(Red)  
ON LINE LED  
(Green)  
[FEED] key  
[PAUSE] key  
[RESTART] key  
The LCD Message Display shows messages in alphanumeric characters  
and symbols to indicate the printer’s current status. Up to 32 characters  
can be displayed on two lines.  
There are two LEDs on the Operation Panel.  
LED  
Illuminates when…  
Flashes when…  
The printer is  
ON LINE The printer is ready to  
print.  
communicating with  
your computer.  
ERROR Any error occurs with  
The ribbon is nearly  
over. (See NOTE 1.)  
the printer.  
NOTES:  
1. Flashes only when the Ribbon  
Near End Detection function is  
selected.  
2. Use the [RESTART] key to  
resume printing after a pause,  
or after clearing an error.  
There are three keys on the operation panel.  
PAUSE  
RESTART  
FEED  
Used to stop printing temporarily.  
Used to restart printing.  
Used to feed media.  
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3. ON LINE OPERATION  
ENGLISH VERSION EO1-33048  
3.2 Operation  
When the printer is turned on, the “ON LINE” message appears on the  
LCD Message Display. It is shown during standby or normal printing.  
3.2 Operation  
1. The printer is turned on, standing by, or printing.  
ON LINE  
B-SA4T V1.0A  
2. If any error occurs during printing, an error message appears. The  
printer stops printing automatically. (The number on the right side  
shows the remaining number of media to be printed.)  
NO PAPER 125  
B-SA4T V1.0A  
NOTE:  
For the meaning of error messages  
and actions to be taken, refer to  
Section 5 TROUBLESHOOTING  
and APPENDIX 1.  
3. To clear an error, press the [RESTART] key. The printer resumes  
printing.  
ON LINE  
B-SA4T V1.0A  
4. If the [PAUSE] key is pressed during printing, the printer stops  
printing temporarily. (The number on the right side shows the  
remaining number of media to be printed.)  
PAUSE  
52  
B-SA4T V1.0A  
5. When the [RESTART] key is pressed, the printer resumes printing.  
ON LINE  
B-SA4T V1.0A  
A reset operation clears the print data sent from the computer to the  
printer, and returns the printer to an idle condition.  
3.3 Reset  
1. The printer is turned on, standing by, or printing.  
ON LINE  
B-SA4T  
V1.0A  
2. To stop printing, or clear the data sent from the computer, press the  
[PAUSE] key. The printer stops printing.  
PAUSE  
B-SA4T  
52  
V1.0A  
3. Press and hold the [RESTART] key for 3 seconds or longer.  
NOTE:  
<1>RESET  
If the [RESTART] key is held for  
less than 3 seconds when the  
printer is in an error or pause  
state, the printer restarts printing.  
However, when a communication  
error or command error occurs,  
the printer returns to an idle  
condition.  
4. Press the [PAUSE] key. The data sent from the computer will be  
cleared, and the printer returns to an idle condition.  
ON LINE  
B-SA4T  
V1.0A  
E3- 2  
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4. MAINTENANCE  
ENGLISH VERSION EO1-33048  
4.1 Cleaning  
4. MAINTENANCE  
WARNING!  
This chapter describes how to perform routine maintenance.  
To ensure the continuous high quality operation of the printer, refer to the  
following table and perform a regular maintenance routine.  
1. Be sure to disconnect the  
power cord before  
performing maintenance.  
Failure to do this may  
cause an electric shock.  
2. To avoid injury, be careful  
not to pinch your fingers  
while opening or closing  
the cover and print head  
block.  
Cleaning cycle  
High throughput  
Every ribbon roll or media roll  
Frequency  
Every day  
Once  
3. The print head becomes  
hot immediately after  
printing. Allow it to cool  
before performing any  
maintenance.  
4. Do not pour water directly  
onto the printer.  
4.1 Cleaning  
To maintain the printer performance and print quality, please clean the  
printer regularly, or whenever the media or ribbon is replaced.  
4.1.1 Print Head/Platen/  
Sensors  
1. Turn off the power and unplug the printer.  
2. Press the Top Cover Release Button and gently open the Top Cover to  
its full open position.  
CAUTION!  
3. Remove the ribbon and media from the printer.  
1. Do not use any volatile  
solvent including thinner and  
benzene, as this may cause  
discoloration to the cover,  
print failure, or breakdown of  
the printer.  
4. Clean the Print Head Element with a Print Head Cleaner, or a cotton  
swab or soft cloth slightly moistened with absolute ethyl alcohol.  
2. Do not touch the Print Head  
Element with bare hands, as  
static may damage the Print  
Head.  
Print Head  
Cleaner  
Print Head  
Element  
3. Be sure to use a Print Head  
Cleaner. Failure to do this  
may shorten the Print Head  
life.  
NOTE:  
A Print Head Cleaner (P/No.  
24089500013) is available from  
your authorised TOSHIBA TEC  
service representative.  
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4. MAINTENANCE  
ENGLISH VERSION EO1-33048  
4.1 Cleaning  
5. Wipe the Platen and Dumper Roller with a soft cloth slightly  
4.1.1 Print Head/Platen/  
Sensors (Cont.)  
moistened with absolute ethyl alcohol. Remove dust or foreign  
substances from the internal part of the printer.  
6. Wipe the Feed Gap Sensor and Black Mark Sensor with a dry soft  
cloth.  
7. Wipe the media path.  
Dumper Roller  
Feed Gap Sensor/  
Black Mark Sensor  
Platen  
Wipe the covers and panels with a dry soft cloth or a cloth slightly  
moistened with mild detergent solution.  
4.1.2 Covers and Panels  
CAUTION!  
1. DO NOT POUR WATER  
directly onto the printer.  
2. DO NOT APPLY cleaner or  
detergent directly onto any  
cover or panel.  
3. NEVER USE THINNER OR  
OTHER VOLATILE  
SOLVENT on the plastic  
covers.  
4. DO NOT clean the panel,  
covers, or the supply  
window with alcohol as it  
may cause them to  
discolour, loose their shape  
or develop structural  
weakness.  
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4. MAINTENANCE  
ENGLISH VERSION EO1-33048  
4.1 Cleaning  
1. Open the Front Cover.  
4.1.3 Optional Cutter Module  
2. Loosen the Set Screw of the Cutter Unit to open it.  
3. Remove jammed media, if any.  
Set Screw  
Cutter Unit  
Cutter Unit  
4. Clean the inside of the Cutter Blade with a cotton swab moistened  
with absolute ethyl alcohol. The cutter blade moves up and down  
when the Cutter Motor Shaft is rotated manually.  
WARNING!  
As the cutter blade is sharp,  
care should be taken not to  
injure yourself when cleaning.  
Inside of the Cutter Blade  
Cutter Motor Shaft  
5. In the same way, clean the outside of the Cutter Blade.  
Outside of the Cutter  
Blade  
E4- 3  
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4. MAINTENANCE  
ENGLISH VERSION EO1-33048  
4.1 Cleaning  
4.1.4 Optional Strip Module  
1. Open the Front Cover holding its right side.  
Front Cover  
2. Press down the Release Bar to open the Strip Unit.  
Release Bar  
Strip Unit  
3. Remove jammed media or backing paper, if any  
4. Wipe the Backing Paper Feed Rollers, Guide Roller, and Strip Roller  
with a soft cloth slightly moistened with absolute ethyl alcohol.  
Backing Paper  
Feed Roller  
Strip Roller  
Guide Roller  
E4- 4  
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5. TROUBLESHOOTING  
ENGLISH VERSION EO1-33048  
5.1 Error Messages  
5. TROUBLESHOOTING  
This chapter lists the error messages, possible problems, and their solutions.  
WARNING!  
If a problem cannot be solved by taking the actions described in this chapter, do not attempt to repair  
the printer. Turn off and unplug the printer, then contact an authorised TOSHIBA TEC service  
representative for assistance.  
5.1 Error Messages  
NOTES:  
1. If an error is not cleared by pressing the [RESTART] key, turn the printer off and then on.  
2. After the printer is turned off, all print data in the printer is cleared.  
3. “****” indicates the number of unprinted media. Up to 9999 (in pieces).  
Error Messages  
HEAD OPEN  
Problems/Causes  
The Top Cover is opened in Online  
mode.  
Solutions  
Close the Top Cover.  
A feed or an issue was attempted with  
the Top Cover opened.  
A feed or an issue was attempted with  
the Front Cover opened.  
Close the Top Cover. Then press the  
[RESTART] key.  
Close the Front Cover, then press the  
[RESTART] key.  
Make sure the interface cable is correctly  
connected to the printer and the host, and  
the host is turned on.  
HEAD OPEN ****  
COVER OPEN ****  
COMMS ERROR  
A communication error has occurred.  
1. The media is jammed in the media  
path. The media is not fed smoothly.  
1. Remove the jammed media, and clean  
the Platen. Then reload the media  
correctly. Finally press the  
PAPER JAM ****  
[RESTART] key.  
⇒ Section 5.3.  
2. A wrong Media Sensor is selected for  
the media being used.  
2. Turn the printer off and then on. Then  
select the Media Sensor for the media  
being used. Finally resend a print job.  
3. Adjust the sensor position. Then press  
the [RESTART] key.  
3. The Black Mark Sensor is not  
correctly aligned with the Black Mark  
on the media.  
⇒ Section 2.3.  
4. Size of the loaded media is different  
from the programmed size.  
4. Replace the loaded media with one that  
matches the programmed size then  
press the [RESTART] key, or turn the  
printer off and then on, select a  
programmed size that matches the  
loaded media. Finally resend the print  
job.  
5. The Upper Sensor and the Lower  
Sensor misalign with each other.  
5.Align the Upper Sensor with the Lower  
Sensor.  
⇒ Section 2.3.  
6. The Feed Gap Sensor cannot  
distinguish a print area from a label  
gap.  
6. Refer to Section 2.11 to set the  
threshold. If this does not solve the  
problem, turn off the printer, and call a  
TOSHIBA TEC authorised service  
representative.  
E5- 1  
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5. TROUBLESHOOTING  
ENGLISH VERSION EO1-33048  
5.1 Error Messages  
5.1 Error Messages (Cont.)  
Error Messages  
Problems/Cause  
Solutions  
The media is jammed in the cutter.  
Remove the jammed media. Then press  
the [RESTART] key. If this does not  
solve the problem, turn off the printer, and  
call a TOSHIBA TEC authorised service  
representative.  
CUTTER ERROR ****  
(When an optional cutter  
module is installed.)  
⇒ Section 4.1.3.  
1. Load new media. Then press the  
[RESTART] key.  
1. The media has run out.  
NO PAPER ****  
⇒ Section 2.3.  
2. Reload the media correctly. Then press  
the [RESTART] key.  
2. The media is not loaded properly.  
⇒ Section 2.3.  
3. The media is slack.  
1. The ribbon is not fed properly.  
3. Take up any slack in the media.  
1. Remove the ribbon, and check the status  
of the ribbon. Replace the ribbon, if  
necessary. If the problem is not solved,  
turn off the printer, and call a TOSHIBA  
TEC authorised service representative.  
RIBBON ERROR ****  
2. The ribbon has run out.  
2. Load a new ribbon. Then press the  
[RESTART] key.  
⇒ Section 2.4.  
The Print Head has overheated.  
Turn off the printer, and allow it to cool  
down (about 3 minutes). If this does not  
solve the problem, call a TOSHIBA TEC  
authorised service representative.  
The Print Head is required to be replaced.  
Call a TOSHIBA TEC authorized service  
representative.  
EXCESS HEAD TEMP  
There is a problem with the Print Head.  
HEAD ERROR  
1. The printer is used in a location where 1. Keep the printer and the interface cables  
SYSTEM ERROR  
it is subject to noise. Or, there are  
power cords of other electrical  
appliances near the printer or interface  
cable.  
away from the source of noise.  
2. The Power Cord of the printer is not  
grounded.  
2. Ground the Power Cord.  
3. The printer shares the same power  
source with any other electrical  
appliances.  
3. Provide an exclusive power source for  
the printer.  
4. An application software used on your 4. Confirm the host computer operates  
host computer has an error or  
malfunction.  
properly.  
An error has occurred in writing to the  
flash ROM.  
An error has occurred in formatting the  
flash ROM.  
Saving failed because of an insufficient  
capacity of the flash ROM.  
Data cannot be read from/written to a  
backup EEPROM properly.  
The printer did not succeed in writing  
data onto an RFID tag after having  
retried for a specified times.  
Turn the printer off, and then on again.  
Turn the printer off, and then on again.  
Turn the printer off, and then on again.  
Turn the printer off, and then on again.  
Press the [RESTART] key.  
FLASH WRITE ERR.  
FORMAT ERROR  
FLASH CARD FULL  
EEPROM ERROR  
RFID WRITE ERROR  
E5- 2  
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5. TROUBLESHOOTING  
ENGLISH VERSION EO1-33048  
5.2 Possible Problems  
5.1 Error Messages (Cont.)  
Error Messages  
Problems/Cause  
Solutions  
The printer cannot communicate with the Turn the printer off, and then on again.  
RFID module.  
RFID ERROR  
While the printer is in the Dowload mode Turn the printer off, and then on again.  
for upgrading the firmware, it receives an  
improper command, for example, a Issue  
SYNTAX ERROR  
Command.  
A hardware or software problem may  
have occurred.  
Turn the printer off and then on. If this  
does not solve the problem, turn off the  
printer again, and call a TOSHIBA TEC  
authorised service representative.  
Other error messages  
5.2 Possible Problems  
This section describes problems that may occur when using the printer, and their causes and solutions.  
Possible Problems  
The printer will not  
turn on.  
Causes  
Solutions  
1. Plug in the Power Cord.  
1. The Power Cord is disconnected.  
2. The AC outlet is not functioning  
correctly.  
2. Test with a power cord from another  
electric appliance.  
3. The fuse has blown, or the circuit  
breaker has tripped.  
3. Check the fuse or breaker.  
The media is not fed.  
1. The media is not loaded properly.  
1. Load the media properly.  
⇒ Section 2.3.  
2. The printer is in an error condition.  
2. Solve the error in the message display.  
(See Section 5.1 for more detail.)  
Change the print condition by using the  
printer driver or a print command so that  
it corresponds to your printing conditions.  
Then, clear the error state by pressing the  
[RESTART] key.  
Pressing the [FEED]  
key in the initial state  
results in an error.  
A feed or an issue was attempted not on  
the following default conditions.  
Sensor type: Feed gap sensor  
Printing method: Thermal transfer  
Media pitch: 76.2 mm  
Nothing is printed on  
the media.  
1. The media is not loaded properly.  
1. Load the media properly.  
⇒ Section 2.3.  
2. Load the ribbon properly.  
⇒ Section 2.4.  
2. The ribbon is not loaded properly.  
3. The ribbon and media are not matched. 3. Select an appropriate ribbon for the  
media type being used.  
The printed image is  
blurred.  
1. The ribbon and media are not matched. 1. Select an appropriate ribbon for the  
media type being used.  
2. The Print Head is not clean.  
2. Clean the print head using a Print Head  
Cleaner or a cotton swab slightly  
moistened with ethyl alcohol.  
The optional cutter  
module does not cut.  
1. The Cutter Unit is not closed properly.  
2. The media is jammed in the Cutter.  
3. The cutter blade is dirty.  
1. Close the Cutter Unit properly.  
2. Remove the jammed paper.  
⇒ Section 4.1.3.  
3. Clean the cutter blade.  
⇒ Section 4.1.3.  
The optional Strip  
Module does not  
remove labels from the  
backing paper.  
Label stock is too thin or the glue is too  
sticky.  
Refer to Section 7.1 Media and change  
the label.  
E5- 3  
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5. TROUBLESHOOTING  
ENGLISH VERSION EO1-33048  
5.3 Removing Jammed Media  
This section describes in detail how to remove jammed media from the  
printer.  
5.3 Removing Jammed  
Media  
1. Turn off and unplug the printer.  
CAUTION!  
2. Press the Top Cover Release Button and gently open the Top Cover to  
Do not use any tool that may  
damage the Print Head.  
its fully open position supporting it with your hand.  
3. Press the Upper Sensor Lever inside, and open the Upper Sensor  
Ass’y.  
4. Remove the ribbon and media from the printer.  
NOTE:  
If you get frequent jams in the  
cutter, contact a TOSHIBA TEC  
authorised service representative.  
Upper Sensor Ass’y  
5. Remove the jammed media from the printer. DO NOT USE any sharp  
implements or tools as these could damage the printer.  
6. Clean the Print Head and Platen, then remove any further dust or  
foreign substances.  
7. Paper jams in the Cutter Unit can be caused by wear or residual glue  
from label stock on the cutter. Do not use non-specified media in the  
cutter.  
E5- 4  
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6. PRINTER SPECIFICATIONS  
ENGLISH VERSION EO1-33048  
6. PRINTER SPECIFICATIONS  
6. PRINTER SPECIFICATIONS  
This section describes the printer specifications.  
Model  
B-SA4TP-GS12-QM  
B-SA4TP-TS12-QM  
Item  
Dimension (W × D × H)  
238 mm × 339 mm × 332 mm (9.4” × 13.3” × 13.1”)  
Weight  
26.5 lb (12 kg) (Media and ribbon are not included.)  
0°C to 40°C (32°F to 104°F)  
Operating  
temperature  
range  
Thermal direct  
Thermal transfer  
5°C to 40°C (41°F to 104°F)  
Relative humidity  
Power supply  
Input voltage  
25% to 85% RH (no condensation)  
Universal power source AC100V to 240V, 50/60Hz±10%  
AC100 to 240V, 50/60Hz ±10%  
Power  
During a print job 2.1A (100V) to 1.1A (240V), 155W rating  
During standby 0.19A (100V) to 0.15A (240V), 13W (100V) to 22W (240V)  
consumption  
Resolution  
8 dots/mm (203 dpi)  
11.8 dots/mm (300 dpi)  
Printing method  
Printing speed  
Thermal transfer or Thermal direct  
50.8 mm/sec. (2 inches/sec.)  
101.6 mm/sec (4 inches/sec.)  
152.4 mm/sec (6 inches/sec.)  
Available media  
width  
Thermal direct  
25.0 mm to 118.0 mm (1 inch to 4.6 inches)  
(including  
backing paper)  
Thermal transfer 25.0 mm to 114.0 mm (1 inch to 4.5 inches)  
Maximum effective print width  
Issue mode  
104.0 mm (4.1 inches)  
105.7 mm (4.2 inches)  
Batch, Strip (option), and Cut (option)  
LCD Message display  
16 characters × 2 lines  
E6- 1  
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6. PRINTER SPECIFICATIONS  
ENGLISH VERSION EO1-33048  
6. PRINTER SPECIFICATIONS  
Model  
B-SA4TP-GS12-QM  
B-SA4TP-TS12-QM  
Item  
Available bar code types  
JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits,  
EAN13, EAN13+2 digits, EAN13+5 digits, UPC-E, UPC-E+2 digits,  
UPC-E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits, MSI,  
ITF, NW-7, CODE39, CODE93, CODE128, EAN128, Industrial 2 to  
5, Customer Bar Code, POSTNET, KIX CODE, RM4SCC (ROYAL  
MAIL 4STATE CUSTOMER CODE), RSS14  
Available two-dimensional code  
Available font  
Data Matrix, PDF417, QR code, Maxi Code, Micro PDF417, CP Code  
Times Roman (6 sizes), Helvetica (6 sizes), Presentation (1 size),  
Letter Gothic (1 size), Prestige Elite (2 sizes), Courier (2 sizes), OCR  
(2 types), Gothic (1 size), Outline font (4 types), Price font (3 types)  
Rotations  
0°, 90°, 180°, 270°  
Standard interface  
Parallel interface (Centronics, Bidirectional 1284 Nibble mode)  
USB interface (V2.0 Full speed)  
LAN interface (10/100BASE)  
Optional equipment  
Serial interface board (RS-232C) (B-SA704-RS-QM-R)  
Wireless LAN interface board (B-SA704-WLAN-QM)  
RFID module (B-SA704-RFID-U1-US, B-SA704-RFID-U1-EU, B-  
SA704-RFID-H1-QM)  
Cutter module (B-SA204-QM-R)  
Strip module (B-SA904-H-QM-R)  
300-dpi Print Head (B-SA704-TPH3-QM-R)  
NOTES:  
• Data MatrixTM is a trademark of International Data Matrix Inc., U.S.  
• PDF417TM is a trademark of Symbol Technologies Inc., US.  
• QR Code is a trademark of DENSO CORPORATION.  
• Maxi Code is a trademark of United Parcel Service of America, Inc., U.S.  
E6- 2  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33048  
7.1 Media  
7. SUPPLY SPECIFICATIONS  
7.1 Media  
Please make sure that the media being used is approved by TOSHIBA TEC. The warranty does not apply when a  
problem is caused by using media that is not approved by TOSHIBA TEC.  
For information regarding TOSHIBA TEC approved media, please contact a TOSHIBA TEC authorised service  
representative.  
7.1.1 Media Type  
Two types of media can be loaded for this thermal transfer and direct thermal printer: label or tag. The table  
below shows size and shape of the media available for this printer.  
Black Mark  
(on reverse side)  
Black Mark  
(on reverse side)  
Label  
Tag paper  
Stop  
position  
Stop  
position  
k
k
Cut position  
h
g
d
h
c
Cut position  
c
j
i
f
e
i
e
Feed Direction  
[Unit: mm]  
Label dispensing mode  
Batch mode  
Strip mode  
Cut mode  
Item  
Thermal direct  
Thermal transfer  
Thermal direct  
Thermal transfer  
Thermal direct  
Thermal transfer  
Thermal direct  
Thermal transfer  
10.0 – 999.0  
15.0 – 999.0  
8.0 – 997.0  
13.0 – 997.0  
c Media pitch  
19.0 – 999.0  
17.0 – 997.0  
19.0 - 999.0  
16.0 – 997.0  
d Label length  
25.0 – 118.0  
25.0 – 114.0  
22.0 – 115.0  
e Media width/backing paper width  
f Label width  
22.0 – 111.0  
2.0 – 5.0  
g Gap length  
2.0 – 20.0  
3.0 – 20.0  
h Black mark length (Tag paper)  
i Maximum effective print width  
2.0 – 10.0  
104.0 (200-dpi type), 105.7 (300-dpi type)  
Thermal direct  
Thermal transfer  
Thermal direct  
6.0 – 995.0  
Label  
15.0 – 995.0  
-----  
14.0 - 995.0  
17.0 – 997.0  
11.0 – 995.0  
8.0 – 997.0  
13.0 – 997.0  
j Effective print length  
Tag paper  
Thermal transfer  
k Print speed up/slow down area  
1.0  
0.13 – 0.17  
Thermal direct  
0.08 – 0.17 (Note 4)  
0.08 – 0.17 (Note 4)  
0.1 – 0.17 (Note 4)  
Thickness  
Thermal transfer 0.1 – 0.17 (Note 4)  
0.13 – 0.17  
Maximum outer roll diameter  
Roll direction  
Ø152.4  
Inside/Outside  
Ø38, 40, 42, 76.2±0.3  
Inner core diameter  
E7- 1  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33048  
7.1 Media  
NOTES:  
1. To ensure print quality and print head life use only TOSHIBA TEC specified media.  
2. The ratio of a label length to a gap length must be a minimum of 3 to 1 (3:1).  
3. Backing paper must be wider than a label; the distance between the edge of the backing paper and that of a label  
should be at least 1.5 mm.  
4. Use of the tag paper of 25 mm to 50 mm in width, and 171 µm to 263 µm in thickness may shorten the platen life.  
5. When using a label stock in cut mode, be sure to cut the gaps. Cutting labels will cause the glue to stick to the  
cutter, which may affect the cutter performance and shorten the cutter life.  
6. To tear off printed media in batch issue easier, set the Auto Forward Wait function (FORWARD WAIT  
parameter) to ON in the system mode. When this function is effective, the printer stops feeding the printed media  
past the strip shaft. In case of a label stock, however, if a next label is issued without tearing off the printed label,  
the label may peel while it is fed backward, causing a printer failure.  
7.1.2 Detection Area of the Transmissive Sensor  
The Transmissive Sensor is movable from the centre to the left edge of media.  
The Transmissive Sensor detects a gap between labels, as illustrated below.  
<Label>  
Centre of media  
Print side  
Area to be detected.  
Sensor position  
Min. 2.0 mm  
Label  
Gap  
Label  
Min. 12 mm  
Media feed direction  
Sensor is movable  
within this range.  
<Tag paper with square holes>  
Centre of media  
Sensor position  
Min. 2.0 mm  
Print side  
Square holes  
(Round holes are not acceptable.)  
Min. 12 mm  
Media feed direction  
Round hole  
Sensor is movable  
within this range.  
Min. Ø 2.5mm  
E7- 2  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33048  
7.1 Media  
7.1.3 Detection Area of the Reflective Sensor  
The Reflective Sensor is movable from the centre to the left edge of media.  
The reflection factor of the Black Mark must be 10% or lower with a waveform length of 950 nm.  
The Reflective Sensor should be aligned with the centre of the Black Mark.  
Centre of media  
Sensor should be positioned at  
the centre of the black mark.  
Detecting the black  
marks on the back.  
Min. 2.0 mm  
Min. 12 mm  
Media feed direction  
Sensor is movable  
within this range.  
7.1.4 Effective Print Area  
The figure below illustrates the relation between the head effective print width and media width.  
Out of print range  
Out of print range  
104.0 mm  
(Head Effective Print Range)  
7.0  
mm  
7.0  
mm  
118 mm (Max. media width)  
The figure below shows the effective print area on the media.  
Area to be detected.  
1mm  
Start line  
Media height  
10 –99.9 mm  
1 mm from the  
left edge of media  
1 mm from the right  
edge of media  
Guaranteed print area  
Media feed direction  
Area to be detected.  
1mm  
Media width  
(backing paper width is not included.)  
NOTES:  
1. Be sure not to print on the 1-mm wide area from the media edges (shaded area in the above figure). Printing  
this area may cause ribbon wrinkles, resulting in a poor print quality of the guaranteed print area.  
2. The centre of media is positioned at the centre of the Print Head.  
3. Print quality in the 3-mm area from the print head stop position (including 1-mm non-printable area for print  
speed slow down) is not guaranteed.  
E7- 3  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33048  
7.2 Ribbon  
7.2 Ribbon  
Please make sure that the ribbon being used is approved by TOSHIBA TEC. The warranty does not apply to any  
problem caused by using non-approved ribbons.  
For information regarding TOSHIBA TEC approved ribbon, please contact a TOSHIBA TEC service  
representative.  
Type  
Spool type  
Width  
60 – 110 mm  
Recommended width is 60, 90, and 110 mm.  
450 m (within ∅75 mm)  
∅75 mm (max.)  
Length  
Outside Diameter  
The table below shows the correlation between ribbon width and media width (backing paper is not included.)  
Ribbon width Media width  
60 mm 25 – 55 mm  
90 mm  
55 – 85 mm  
110 mm  
85 – 105 mm  
NOTES:  
1. To ensure print quality and print head life use only TOSHIBA TEC specified ribbons.  
2. Too much difference in width between media and ribbon may cause ribbon wrinkles. To avoid ribbon  
wrinkles use a ribbon for proper media width shown in the above table. Do not use a ribbon that is narrower  
than media.  
3. When discarding ribbons, please follow the local rule.  
7.3 Recommended Media and Ribbon Types  
Media type  
Vellum paper and labels  
Coated paper  
Description  
General use for low cost applications.  
Matt coated paper  
General use including applications that require small letters and/or symbols.  
Glossy coated paper  
Used where a high-grade finish is required  
Synthetic film (Polypropylene, etc.)  
Plastic films  
This water-proof and solvent-resistant material has high physical strength  
and low-temperature resistance, but poor heat resistance (dependant upon  
material). This material can be used for labels stuck to recyclable  
containers, so it can be recycled in the same process.  
PET film  
This water-proof and solvent-resistant material has high physical strength,  
and low-temperature resistance as well as heat resistance. This material is  
used for many applications, especially where high durability is required.  
Mode/serial plate labels, caution labels, etc.  
Polyimide  
This material gives the best performance on heat resistance (greater than  
PET film). It is often used for PCB labels as it can withstand passage  
through a solder bath.  
E7- 4  
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7. SUPPLY SPECIFICATIONS  
ENGLISH VERSION EO1-33048  
7.4 Care/Handling of Media and Ribbon  
7.3 Recommended Media and Ribbon Types (Cont.)  
Ribbon type  
Vellum wax ribbon  
Description  
This ribbon is mainly used for vellum paper and labels. It has a very  
high ink density to cope with uneven printing surface  
Good match for coated paper (Matt coat and glossy coat).  
Good match for coated paper. The printed image will resist water and  
light rubbing.  
Standard wax ribbon  
Smear-less ribbon (Wax resin ribbon)  
Very good match for plastic films (synthetic paper, PET, polyimide,  
etc.)  
Scratch and solvent resistance ribbon  
Scratch and solvent resistance  
Heat resistance with PET and polyimide.  
Combination of Media and Ribbon  
Media type  
Vellum paper and label  
Coated paper  
Plastic films  
Ribbon type  
Vellum wax ribbon  
Standard wax ribbon  
Smear-less ribbon (wax-  
resin ribbon)  
{
{
{
Scratch/solvent  
resistance ribbon  
{
{: Good match  
7.4 Care/Handling of Media and Ribbon  
CAUTION!  
Be sure to carefully review and understand the Supply Manual. Use only media and ribbons that meet  
specified requirements. Use of non-specified media and ribbons may shorten the head life and result  
in problems with bar code readability or print quality. All media and ribbons should be handled with  
care to avoid any damage to the media, ribbons or printer. Read the guidelines in this section  
carefully.  
• Do not store the media or ribbon for longer than the manufacturer’s recommended shelf life.  
• Store media rolls on the flat end. Do not store them on the curved sides as this might flatten that side  
causing erratic media advance and poor print quality.  
• Store the media in plastic bags and always reseal after opening. Unprotected media can get dirty and the  
extra abrasion from the dust and dirt particles will shorten the print head life.  
• Store the media and ribbon in a cool, dry place. Avoid areas where they would be exposed to direct sunlight,  
high temperature, high humidity, dust or gas.  
• The thermal paper used for direct thermal printing must not have specifications which exceed Na+ 800 ppm,  
K+ 250 ppm and Cl- 500 ppm.  
• Some ink used on pre-printed media may contain ingredients which shorten the print head’s product life. Do  
not use labels pre-printed with ink which contain hard substances such as carbonic calcium (CaCO3) and  
kaolin (Al2O3, 2SiO2, 2H2O).  
For further information, please contact your local distributor or your media and ribbon manufacturers.  
E7- 5  
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APPENDIX 1 MESSAGES AND LEDS  
ENGLISH VERSION EO1-33048  
APPENDIX 1 MESSAGES AND LEDS  
APPENDIX 1 MESSAGES AND LEDS  
Appendix 1 describes the LCD messages displayed on the operation panel.  
Symbols in the message  
1: : The LED is illuminated. ~: The LED is flashing. z: The LED is unlit.  
2: ****: the number of unprinted media. Up to 9999 (in pieces)  
3: ###: Flash memory card remaining memory for PC save area: 0 to 895 (in K bytes)  
4: &&&&: Remaining flash memory capacity for storing writable characters 0 to 3147 (in K bytes)  
Acceptance of  
Status Request  
Reset Command  
Yes/No  
Restoration by  
RESTART key  
LED Indication  
No.  
LCD Message  
ON LINE  
ON LINE  
HEAD OPEN  
PAUSE ****  
Printer Status  
ONLINE ERROR  
Yes/No  
-----  
-----  
-----  
Yes  
Online mode  
Yes  
Yes  
Yes  
Yes  
Yes  

~
z
z
z
z
z
1
Online mode (communicating)  
The Top Cover is opened in online mode.  
Pause state  
2
3
z
A parity, overrun, or framing error has  
Yes  
4
z
 occurred during a communication by RS-  
COMMS ERROR  
232C.  
A paper jam has occurred during paper  
feed.  
A problem has occurred at the cutter  
module.  
The media has run out, or the media is not  
loaded properly.  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
5
6
7
z
z
z

PAPER JAM ****  
CUTTER ERROR****  
NO PAPER ****  


A feed or an issue was attempted with the  
 Top Cover opened. (Except when the  
[FEED] key is pressed.)  
8
z
HEAD OPEN ****  
The print head has a problem.  
The print head is overheated.  
• The ribbon has run out.  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
9
10  
z
z


HEAD ERROR  
EXCESS HEAD TEMP  
• The ribbon has been torn. A problem has  
occurred with the sensor that determines  
the torque for the ribbon motor.  
A feed or printing was attempted with the  
Front Cover opened.  
In writable character or PC command save  
mode  
An error has occurred in writing to the flash  
ROM.  
An error has occurred in formatting the  
flash ROM.  
Saving failed because of an insufficient  
capacity of the flash ROM.  
A command error has occurred in analyzing  
the command.  
11  
12  
z

RIBBON ERROR****  
COVER OPEN ****  
Yes  
-----  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
z

z
z
z
z

z
13 SAVING ####&&&&  
14  
15  
16  
17  




FLASH WRITE ERR.  
FORMAT ERROR  
FLASH CARD FULL  
No  
No  
Display of error  
message (See Note.)  
Yes  
18 POWER FAILURE  
19 INTIALIZING…  
z
z
 A momentary power failure has occurred.  
No  
-----  
-----  
No  
-----  
-----  
z
The flash ROM is being initialised.  
Data cannot be read from/written to a  
backup EEPROM properly.  
20 EEPROM ERROR  
z

EA1- 1  
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APPENDIX 1 MESSAGES AND LEDS  
ENGLISH VERSION EO1-33048  
APPENDIX 1 MESSAGES AND LEDS  
Acceptance of  
Status Request  
Reset Command  
(Yes/No)  
Restoration by  
RESTART key  
(Yes/No)  
LED Indication  
No.  
LCD Message  
Printer Status  
ONLINE ERROR  
When the following abnormal operations are  
performed, a system error occurs:  
(a) Command fetch from an odd address  
(b)Access to word data at an odd address  
(c) Access to long-word data at an odd  
address  
No  
No  
(d)Access to the area of 80000000H to  
FFFFFFFFH in the logic space in user  
mode.  
21 SYSTEM ERROR  
z

(e) An undefined instruction in an area  
other than a delay slot was decoded.  
(f) An undefined instruction in a delay slot  
was decoded.  
(g)An instruction to rewrite a delay slot  
was decoded.  
100BASE LAN  
22  
100 Base LAN Board is being initialised.  
-----  
-----  
Yes  
-----  
-----  
Yes  
z
z
z
z
INITIALIZING…  
DHCP CLIENT  
INITIALIZING…  
The DHCP client is being initialized.  
*When the DHCP function is enabled.  
The printer did not succeed in writing data  
onto an RFID tag after having retried for a  
specified times.  
23  
24 RFID WRITE ERROR  
z
z


The printer cannot communicate with the  
RFID module.  
Yes  
Yes  
25 RFID ERROR  
NOTE: When an error message listed above appears on the LCD message display, please refer to Section 5  
TROUBLESHOOTING for solution.  
EA1- 2  
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APPENDIX 1 MESSAGES AND LEDS  
ENGLISH VERSION EO1-33048  
APPENDIX 1 MESSAGES AND LEDS  
NOTE: Description of Command Error  
• If a command error is found in a command received, 16 bytes of the command error, starting from the command  
code, will be displayed. (However, [LF] and [NUL] will not be displayed.)  
Example 1  
[ESC] T20 G30 [LF] [NUL]  
Command error  
The following message appears.  
T20G30  
B-SA4T V1.0A  
Example 2  
[ESC] XR; 0200, 0300, 0450, 1200, 1, [LF] [NUL]  
Command error  
The following message appears.  
XR;0200,0300,045  
B-SA4T V1.0A  
Example 3  
[ESC] PC001; 0A00, 0300, 2, 2, A, 00, B [LF] [NUL]  
Command error  
The following message appears.  
PC001;0A00,0300,  
B-SA4T V1.0A  
• When the error command is shown, “? (3FH)” appears for codes other than codes 20H to 7FH and A0H to DFH.  
• For details, please refer to the B-SA4T Series External Equipment Interface Specification stored in the CD-  
ROM.  
EA1- 3  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33048  
APPENDIX 2 INTERFACE  
APPENDIX 2 INTERFACE  
NOTE:  
To prevent radiation and reception of electrical noise, the interface cables must meet the following requirements:  
• In case of a parallel interface cable or serial interface cable, fully shielded and fitted with metal or metallised  
connector housings.  
• Keep as short as possible.  
• Should not be bundled tightly with power cords.  
• Should not be tied to power line conduits.  
• A parallel interface cable to be used should conform to IEEE1284.  
ꢀParallel interface (Centronics)  
Mode:  
Conforming to IEEE1284  
Compatible mode (SPP mode), Nibble mode  
Data input method: 8 bit parallel  
Control signal:  
SPP Mode  
nStrobe  
nAck  
Nibble Mode  
HostClk  
PtrClk  
Busy  
PtrBusy  
Perror  
Select  
nAutoFd  
nInit  
AckDataReq  
Xflag  
HostBusy  
nInit  
nFault  
nSelectIn  
nDataAvail  
IEEE1284Active  
Data input code:  
Receive buffer:  
ASCII code  
European 8 bit code  
Graphic 8 bit code  
JIS8 code  
Shift JIS Kanji code  
JIS Kanji code  
1M byte  
EA2- 1  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33048  
APPENDIX 2 INTERFACE  
Connector:  
PIN  
Signal  
HostClk  
No.  
1
SPP Mode  
Nibble Mode  
nStrobe  
2
3
4
5
6
7
8
9
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7  
Data 8  
nAck  
Data 1  
Data 2  
Data 3  
Data 4  
Data 5  
Data 6  
Data 7  
Data 8  
PtrClk  
PtrBusy  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
Busy  
PError  
Select  
nAutoFd  
NC  
AckDataReq  
Xflag  
HostBusy  
NC  
0V  
0V  
CHASSIS GND  
CHASSIS GND  
+5V (For detection)  
+5V (For detection)  
TWISTED PAIR GND(PIN1)  
TWISTED PAIR GND(PIN2)  
TWISTED PAIR GND(PIN3)  
TWISTED PAIR GND(PIN4)  
TWISTED PAIR GND(PIN5)  
TWISTED PAIR GND(PIN6)  
TWISTED PAIR GND(PIN7)  
TWISTED PAIR GND(PIN8)  
TWISTED PAIR GND(PIN9)  
TWISTED PAIR GND(PIN10)  
TWISTED PAIR GND(PIN11)  
TWISTED PAIR GND(PIN31)  
nInit  
TWISTED PAIR GND(PIN1)  
TWISTED PAIR GND(PIN2)  
TWISTED PAIR GND(PIN3)  
TWISTED PAIR GND(PIN4)  
TWISTED PAIR GND(PIN5)  
TWISTED PAIR GND(PIN6)  
TWISTED PAIR GND(PIN7)  
TWISTED PAIR GND(PIN8)  
TWISTED PAIR GND(PIN9)  
TWISTED PAIR GND(PIN10)  
TWISTED PAIR GND(PIN11)  
TWISTED PAIR GND(PIN31)  
nInit  
nFault  
0V  
NC  
NC  
NDataAvail  
0V  
NC  
NC  
nSelectIn  
IEEE1284Active  
IEEE1284-B Connector  
EA2- 2  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33048  
APPENDIX 2 INTERFACE  
ꢀUSB interface  
Standard:  
Conforming to V2.0 Full speed  
Transfer type:  
Transfer rate:  
Class:  
Control transfer, Bulk transfer  
Full speed (12M bps)  
Printer class  
Control mode:  
Number of ports:  
Power source:  
Connector:  
Status with the receive buffer free space information  
1
Self power  
Type B  
Pin No.  
Signal  
VCC  
D-  
D+  
GND  
1
2
3
4
Series B Plug  
ꢀLAN  
Standard:  
Number of ports:  
Connector:  
IEEE802.3 10BASE-T/100BASE-TX  
1
RJ-45  
Link LED  
Activity LED  
LED  
Link  
LED Status  
ON  
LAN status  
10Mbps link or 100Mbps link is detected.  
No link is detected.  
LED status:  
OFF  
* Communication cannot be made while  
the Link LED is off.  
Communicating  
Link LED (Green)  
Activity  
ON  
OFF  
Idle  
Activity LED (Orange)  
LAN cable:  
10BASE-T: UTP category 3 or category 5  
100BASE-TX: UTP category 5  
Segment length Max. 100 m  
Cable length:  
NOTES:  
1. For IP address setting, refer to Section 2.7.3 IP Address Setting (TCP/IP).  
2. When a generally-used twisted pair Ethernet (TPE) or UTP cable is used, a communication error may  
occur depending on your operating environment. In such case, you may be requested to use a shielded  
twisted pair cable.  
EA2- 3  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33048  
APPENDIX 2 INTERFACE  
ꢀSerial interface (Option)  
Type:  
RS-232C  
Communication mode: Full duplex  
Transmission speed: 2400 bps, 4800 bps, 9600 bps, 19200 bps, 38400 bps, 115200 bps  
Synchronization:  
Start bit:  
Start-stop synchronization  
1 bit  
Stop bit  
1 bit, 2 bit  
Data length:  
Parity:  
7 bit, 8 bit  
None, EVEN, ODD  
Error detection:  
Protocol:  
Parity error, Framing error, Overrun error  
Unprocedure communication  
Data input code:  
ASCII code, European character 8 bit code, graphic 8 bit code, JIS8 code, Shift JIS  
Kanji code, JIS Kanji code  
1M byte  
Receive buffer:  
Connector:  
Pin No.  
Signal  
1
2
3
4
5
6
7
8
9
N.C  
TD (Transmit Data)  
RD (Received Data)  
DSR (Data Set Ready)  
SG (Signal Ground)  
DTR (Data Terminal Ready)  
CTS (Clear to Send)  
RTS (Request to Send)  
N.C  
5
1
9
6
ꢀRFID(Option)  
• B-SA704-RFID-U1-US  
Module:  
AWID MPR-1510A-RM  
Frequency:  
Output:  
902 MHz to 928 MHz (FH-SS (Frequency Hopping Spectrum Spread)  
500 mW  
Available RFID tag:  
EPC Class 0, 0+, 1, ISO018000-6B  
• B-SA704-RFID-U1-EU  
Module:  
Frequency:  
Output:  
AWID MPR-1580A-RM  
869.5 MHz  
500 mW  
Available RFID tag:  
EPC Class 0, 0+, 1, ISO018000-6B  
• B-SA704-RFID-H1-QM  
Module:  
TagSys MEDIOS002 (Not included in an optional kit.)  
Frequency:  
Output:  
13.56 MHz  
200 mW  
Available RFID tag:  
TagSys C210, C220, C240, I-Code, Tag-it, ISO15693  
EA2- 4  
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APPENDIX 2 INTERFACE  
ENGLISH VERSION EO1-33048  
APPENDIX 2 INTERFACE  
ꢀWireless LAN (Option)  
Standard:  
Protocol:  
Conforming to IEEE802.11a, IEEE802.11b, and IEEE802.11g  
IP (RFC791), ICMP (RFC792), UDP (RFC768), TCP (RFC793,896), ARP  
(RFC826), HTTPD (RFC1866), TELNET, FTPD (RFC959), DHCP (RFC2131),  
SNMP  
Security protocol:  
WEP (64 bits/128 bits/152 bits) or AES, AES-OCB (128 bits)  
TKIP (only when using WPA, WPA-PSK)  
TWSL (unique encryption)  
Chip type, diversity antenna  
via HTTP  
Antenna:  
Parameter setting:  
Default IP address:  
Default subnet mask:  
192.168.10.21  
255.255.255.0  
NOTE:  
MAC address of the Wireless LAN module will be necessary when setting the MAC address filtering function of an  
access point. Please ask a service person of your nearest TOSHIBA TEC service representative.  
EA2- 5  
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APPENDIX 3 POWER CORD  
ENGLISH VERSION EO1-33048  
APPENDIX 3 POWER CORD  
APPENDIX 3 POWER CORD  
When purchasing the power cord:  
Since the power cord set is not enclosed in this unit, please purchase an approved one that meets the following  
standard from your authorized TOSHIBA TEC representative.  
(As of September 2004)  
Certification  
mark  
Certification  
mark  
Certification  
mark  
Country  
Agency  
Country  
Agency  
Country  
Agency  
Australia  
SAA  
Germany  
VDE  
Sweden  
SEMKKO  
Austria  
Belgium  
Canada  
Denmark  
Finland  
France  
OVE  
CEBEC  
CSA  
Ireland  
Italy  
NSAI  
IMQ  
Switzerland  
UK  
SEV  
ASTA  
BSI  
Japan  
METI  
KEMA  
NEMKO  
AEE  
UK  
DEMKO  
FEI  
Netherlands  
Norway  
Spain  
U.S.A.  
Europe  
UL  
HAR  
UTE  
Power Cord Instruction  
1. For use with 100 – 125 Vac mains power supply, please select a power cord rated Min. 125V, 10A.  
2. For use with 200 – 240 Vac mains power supply, please select a power cord rated Min. 250V.  
3. Please select a power cord with the length of 4.5m or less.  
Country/Region  
North America  
Europe  
United Kingdom  
Australia  
Power Cord  
Rated (Min.)  
Type  
125V, 10A  
SVT  
250V  
H05VV-F  
250V  
H05VV-F  
250V  
AS3191 approved,  
Light or Ordinary Duty type  
3 x 0.75 mm2  
Conductor size  
(Min.)  
No. 3/18AWG  
3 x 0.75 mm2  
3 x 0.75 mm2  
Plug Configuration  
(locally approved  
type)  
Rated (Min.)  
125V, 10A  
250V, 10A  
250V, *1  
250V, *1  
*1: At least, 125% of the rated current of the product.  
EA3- 1  
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APPENDIX 4 PRINT SAMPLES  
ENGLISH VERSION EO1-33048  
APPENDIX 4 PRINT SAMPLES  
APPENDIX 4 PRINT SAMPLES  
The following are the image samples of the fonts, bar codes, and two-dimensional codes provided for the B-  
SA4T series as standard. The size of each font may be different from the actual one. Font type and size can be  
specified by a command. For details, please refer to the B-SA4T Series External Equipment Interface  
Specification stored in the CD-ROM.  
ꢀ Font  
EA4-1  
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APPENDIX 4 PRINT SAMPLES  
ENGLISH VERSION EO1-33048  
APPENDIX 4 PRINT SAMPLES  
APPENDIX 4 PRINT SAMPLES (Cont.)  
EA4-2  
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APPENDIX 4 PRINT SAMPLES  
ENGLISH VERSION EO1-33048  
APPENDIX 4 PRINT SAMPLES  
APPENDIX 4 PRINT SAMPLES (Cont.)  
ꢀ Bar codes  
JAN8, EAN8  
Interleaved 2 of 5  
NW7  
MSI  
CODE39 (Standard)  
JAN13, EAN13  
EAN13+2 digits  
CODE128  
UPC-E  
EAN13+5 digits  
CODE39 (Full ASCII)  
UPC-E+2 digits  
EAN8+2 digits  
UPC-A  
CODE93  
UPC-E+5 digits  
EAN8+5 digits  
UPC-A+2 digits  
EA4-3  
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APPENDIX 4 PRINT SAMPLES  
ENGLISH VERSION EO1-33048  
APPENDIX 4 PRINT SAMPLES  
APPENDIX 4 PRINT SAMPLES (Cont.)  
UPC-A+5 digits  
UCC/EAN128  
Industrial 2 of 5  
POSTNET  
Customer bar code  
KIX Code  
Customer bar code of high priority  
RM4SCC  
RSS-14  
RSS-14 Stacked  
RSS-14 Stacked Omnidirectional  
RSS Limited  
RSS Expanded  
Data Matrix  
QR code  
PDF417  
Micro PDF417  
CP Code  
MaxiCode  
EA4-4  
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APPENDIX 5 GLOSSARIES  
ENGLISH VERSION EO1-33048  
APPENDIX 5 GLOSSARIES  
APPENDIX 5 GLOSSARIES  
Bar code  
Feed gap sensor  
A code which represents alphanumeric characters  
by using a series of black and white stripes in  
different widths. Bar codes are used in various  
industrial fields: Manufacturing, Hospitals,  
Libraries, Retail, Transportation, Warehousing, etc.  
Reading bar codes is a fast and accurate means of  
capturing data while keyboard entry tends to be  
slow and inaccurate.  
A transmissive sensor which detects the difference  
of potential between the label gaps and the label to  
find the print position of the label.  
Font  
A complete set of alphanumeric characters in one  
style of type. E.g. Helvetica, Courier, Times  
Gap  
Batch mode  
Clearance between labels  
Issue mode that continuously prints media until the  
specified number of media has been printed.  
IPS  
Inch per second  
The unit used to express print speed.  
Black mark  
A mark printed on the media so that the printer can  
maintain a constant print position by detecting this  
mark.  
Label  
A type of media with adhesive backing.  
Black mark sensor  
LCD  
Liquid Crystal Display  
Installed on the operation panel and displays  
operation modes, error message and so on.  
A reflective sensor which detects the difference of  
potential between a black mark and print area to  
find the print start position.  
Cut mode  
Media  
One of the printer modes of operation where an  
optional cutter module is installed to automatically  
cut media from the media roll after they are printed.  
The print command can specify to cut every media  
or to cut after a set number of media have been  
printed.  
Material on which data is printed by the printer.  
Label, tag paper, fanfold paper, perforated paper,  
etc.  
Plug and Play  
When Plug and Play is enabled, the PC will  
automatically identify the printer (if the PC  
supports Plug & Play), optimize the system  
resource (IRQ and DMA), and display a message  
prompting a printer driver installation.  
Cutter module  
A device used to cut the media.  
DHCP  
Dynamic Host Configuration Protocol  
A communications protocol which lets a network  
administrator temporarily assign an IP address to a  
computer plugged into a different place in the  
network.  
Pre-printed media  
A type of media on which characters, logos, and  
other designs have been already printed.  
DPI  
Dot Per Inch  
The unit used to express print density.  
EA5- 1  
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APPENDIX 5 GLOSSARIES  
ENGLISH VERSION EO1-33048  
APPENDIX 5 GLOSSARIES  
Printer IP address  
Supply  
A 32-bit address of a printer connected to TCP/IP  
network, which identifies the network printer. An  
IP address is written as 4 sets of numbers,  
separated by periods.  
Media and ribbon  
Tag  
A type of media with no adhesive. Usually tags  
are made of cardboard or other durable material.  
Print head element  
The thermal print head consists of a single line of  
tiny resistive elements and when current is allowed  
to flow through each element it heats up causing a  
small dot to be burned onto thermal paper or a  
small dot of ink to be transferred from a thermal  
ribbon to ordinary paper.  
Thermal direct printing  
A printing method using no ribbon, but thermal  
media which reacts to heat. The thermal print head  
heats the thermal media directly, causing print  
image to be printed on the media.  
Thermal print head  
A print head using thermal transfer or thermal  
direct printing method.  
Print speed  
The speed at which printing occurs. This speed is  
expressed in units of ips (inches per second).  
Thermal transfer printing  
Resolution  
A printing method that the thermal print head heats  
an ink or resin coating on the ribbon against the  
media, causing the ink/resin to transfer onto the  
media.  
The degree of detail to which an image can be  
duplicated. The minimum unit of divided image is  
called a pixel. As the resolution becomes higher,  
the number of pixels increased, resulting in more  
detailed image  
Threshold setting  
A sensor setting operation to have the printer  
maintain a constant print position of pre-printed  
media.  
RFID (Radio Frequency Identification)  
A method of automatically identifying people or  
objects using radio waves. In case of the B-SX  
series, the RFID module writes digital information  
to an RFID tag mounted inside labels or tag paper  
while the printer is printing data on them. The  
RFID tag is a microchip attached to an antenna.  
The microchip holds data and the antenna enables  
the tag to send and receive data.  
USB (Universal Serial Bus)  
An interface that is used to connect peripherals,  
such as a printer, keyboard, mouse. The USB  
allows disconnection of a USB device without  
turning off the power.  
Web printer  
Ribbon  
The web printer function allows you to browse the  
printer status on the PC, issue media, check or  
change the settings, or download the firmware to  
the printer. For details, refer to the Network  
Specification.  
An inked film used to transfer an image onto the  
media. In the thermal transfer printing, it is heated  
by the thermal print head, causing an image to be  
transferred onto the media.  
Strip mode  
One of the printer modes of operation where an  
optional strip module is installed to separate  
printed labels from the backing paper one by one.  
Strip module  
A device used to remove labels from the backing  
paper.  
EA5- 2  
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INDEX  
ENGLISH VERSION EO1-33048  
INDEX  
INDEX  
A
J
Automatic threshold setting 2-1, 2-59  
Jammed media 4-3, 4-4, 5-4  
B
L
Backing paper 2-9, 2-54, 7-1  
Bar code 6-2, A4-3, A5-1  
Batch mode 2-8, 7-1, A5-1  
Black mark 2-7, 7-1, 7-3, A5-1  
Black mark length 7-1  
Label 2-3, 2-10, 7-1, 7-2, 7-4  
LCD message display 1-3, 1-4, 3-1, 6-1  
LCD message language 2-21  
M
Black mark sensor 2-7, 2-51, 2-62, 4-2, A5-1  
Manual threshold setting 2-61, 2-64  
Media 2-3, 7-1, 7-4, 7-5  
Media pitch 7-1  
C
Centronics 1-3, 2-14, 2-22, 6-2, A2-1  
Cut mode 2-10, 7-1, A5-1  
Cut position 2-53, 7-1  
O
ON LINE LED 1-4, 3-1  
Operation panel 1-3, 1-4, 3-1  
Options 1-1, 1-5  
Cutter module 1-1, 1-5, 2-10, 2-49, 4-3, 6-2, A5-1  
D
P
DHCP 2-28  
DHCP client ID 2-29  
Dimensions 1-3  
Parallel interface 1-3, 2-14, 2-22, 2-31, 6-2, A2-1  
Parallel port 2-14  
Parameter setting 2-16, 2-17  
PAUSE key 1-4, 3-1  
Platen 1-4, 4-2  
E
Effective Print length 7-1  
Effective print width 6-1, 7-1  
ERROR LED 1-4, 3-1  
Error message 5-1  
Plug & play 2-23, A5-1  
Power consumption 6-1  
Power cord 2-2, A3-1  
Power switch 1-3, 2-2, 2-15  
Pre-printed media 4-3, 5-4  
Print head 1-4, 4-1, 4-2  
Print head cleaner 4-1  
Print start position 2-6, 2-52, 2-59  
Print test 2-1, 2-48  
F
Feed gap sensor 2-6, 2-51, 2-62, 2-63, 4-2, A5-1  
FEED key 1-4, 3-1  
Front cover 2-8, 2-9, 4-3, 5-1, A1-1  
Print tone 2-50, 2-57  
Printer driver 2-1, 2-30  
Printing method 6-1  
Printing speed 1-1, 6-1  
G
Gap 2-63, 7-2, A5-1  
Gap length 7-1  
Gateway IP address 2-27  
Guaranteed print area 7-3  
R
Resolution 6-1, A5-2  
RESTART key 1-4, 3-1  
Reverse feed amount 2-55  
RFID module 1-1, 1-5, 6-2, A1-2  
Ribbon 2-11, 7-4, 7-5  
Ribbon cover 1-3, 1-4, 2-12  
Ribbon motor voltage 2-58  
Ribbon stopper 1-4, 2-11, 2-12  
Ribbon width 7-4  
H
Head pressure adjustment lever 1-4, 2-10  
I
Interface 1-1, 1-3, 2-14, 2-19, 6-2, A2-1  
IP address 2-24, 2-44  
Issue mode 2-8, 2-48, 6-1  
Rotation 6-2  
RS-232C 1-3, 2-14, 6-2, A2-4  
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INDEX  
ENGLISH VERSION EO1-33048  
INDEX  
S
Serial interface 1-1, 1-3, 2-14, 6-2, A2-4  
Socket port 2-28  
Strip mode 2-8, 7-1, A5-2  
Strip module 1-1, 1-5, 2-8, 2-49, 4-4, 5-3, 6-2  
Strip position 2-53, 2-54  
Subnet mask 2-27  
System mode 2-16, 2-17  
T
Tag 2-10, 7-1, A5-2  
Thermal direct 2-57, 6-1, 7-1, A5-2  
Thermal transfer 2-57, 6-1, 7-1, A5-2  
Threshold setting 2-59, A5-2  
Top cover 1-3, 2-3, 2-11, 5-1, A1-1  
Top cover stopper 2-12  
Two-dimensional code 6-2  
U
Upper sensor ass’y 2-3, 2-5, 5-4  
Upper sensor lever 2-4, 2-5  
USB interface 1-1, 1-3, 2-14, 2-35, 6-2, A2-3  
W
Web printer 2-22, A5-2  
Weight 6-1  
Wireless LAN 1-1, 1-3, 1-5, 2-14, 6-2, A2-5  
X
X coordinate 2-56  
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EO1-33048  
M
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