Toshiba Personal Computer PROL450D User Manual

Toshiba Personal Computer  
Satellite  
Maintenance Manual  
TOSHIBA CORPORATION  
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Preface  
This maintenance manual describes how to perform hardware service maintenance for the Toshiba  
Personal Computer Satellite, referred to as the Satellite Series in this manual.  
The procedures described in this manual are intended to help service technicians isolate faulty  
Field Replaceable Units (FRUs) and replace them in the field.  
SAFETY PRECAUTIONS  
Four types of messages are used in this manual to bring important information to your attention.  
Each of these messages will be italicized and identified as shown below.  
DANGER: “Danger” indicates the existence of a hazard that could result in death or  
serious bodily injury if the safety instruction is not observed.  
WARNING: “Warning” indicates the existence of a hazard that could result in bodily  
injury if the safety instruction is not observed.  
CAUTION: “Caution” indicates the existence of a hazard that could result in property  
damage if the safety instruction is not observed.  
NOTE: “Note” contains general information that relates to your safe maintenance  
service.  
Improper repair of the computer may result in safety hazards. Toshiba requires service technicians  
and authorized dealers or service providers to ensure the following safety precautions are adhered  
to strictly.  
Be sure to fasten screws securely with the right screwdriver. If a screw is not fully fastened, it  
could come loose, creating a danger of a short circuit, which could cause overheating,  
smoke or fire.  
If you replace the battery pack or RTC battery, be sure to use only the same model battery or  
an equivalent battery recommended by Toshiba. Installation of the wrong battery can  
cause the battery to explode.  
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The manual is divided into the following parts:  
Chapter 1  
Chapter 2  
Chapter 3  
Chapter 4  
Hardware Overview describes the Satellite Series system unit and each  
FRU.  
Troubleshooting Procedures explains how to diagnose and resolve FRU  
problems.  
Test and Diagnostics describes how to perform test and diagnostic  
operations for maintenance service.  
Replacement Procedures describes the removal and replacement of the  
FRUs.  
Appendices The appendices describe the following:  
Handling the LCD module  
Board layout  
Pin assignments  
Keyboard scan/character codes  
Key layout  
Screw torque list  
Reliability  
Conventions  
This manual uses the following formats to describe, identify, and highlight terms and operating  
procedures.  
Acronyms  
On the first appearance and whenever necessary for clarification, acronyms are enclosed in  
parentheses following their definition. For example:  
Read Only Memory (ROM)  
Keys  
Keys are used in the text to describe many operations. The key top symbol as it appears on the  
keyboard is printed in boldface type.  
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Key operation  
Some operations require you to simultaneously use two or more keys. We identify such operations  
by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause (Break) means  
you must hold down Ctrl and at the same time press Pause (Break). If three keys are used, hold  
down the first two and at the same time press the third.  
User input  
Text that you are instructed to type in is shown in the boldface type below:  
DISKCOPY A: B:  
The display  
Text generated by the computer that appears on its display is presented in the typeface below:  
Format complete  
System transferred  
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Table of Contents  
Chapter 1 Hardware Overview  
1.1  
1.2  
1.3  
1.4  
1.5  
Features..............................................................................Error! Bookmark not defined.  
2.5-inch HDD.....................................................................Error! Bookmark not defined.  
DVD Super Multi (+-R Double Layer) .............................Error! Bookmark not defined.  
Power Supply.....................................................................Error! Bookmark not defined.  
Batteries .............................................................................Error! Bookmark not defined.  
1.5.1  
1.5.2  
1.5.3  
Main Battery........................................................Error! Bookmark not defined.  
Battery Charging Control....................................Error! Bookmark not defined.  
RTC Battery ........................................................Error! Bookmark not defined.  
Chapter 2 Troubleshooting Procedures  
2.1  
2.2  
2.3  
2.4  
2.5  
Troubleshooting Introduction ............................................Error! Bookmark not defined.  
Troubleshooting Flowchart................................................Error! Bookmark not defined.  
Power Supply Troubleshooting .........................................Error! Bookmark not defined.  
Display Troubleshooting ...................................................Error! Bookmark not defined.  
Keyboard Troubleshooting ................................................Error! Bookmark not defined.  
2.6 External USB Devices Troubleshooting................................Error! Bookmark not defined.  
2.7  
2.8  
2.9  
Touchpad Troubleshooting................................................Error! Bookmark not defined.  
Speaker Troubleshooting...................................................Error! Bookmark not defined.  
Optical drive troubleshooting ............................................Error! Bookmark not defined.  
2.10 Modem Troubleshooting....................................................Error! Bookmark not defined.  
2.11 Wireless LAN Troubleshooting.........................................Error! Bookmark not defined.  
2.12 Camera Troubleshooting....................................................Error! Bookmark not defined.  
2.13 3 in 1 card Troubleshooting...............................................Error! Bookmark not defined.  
2.14 HDD Troubleshooting .......................................................Error! Bookmark not defined.  
2.15 CRT Port Troubleshooting.....................................................Error! Bookmark not defined.  
2.16 HDMI Troubleshooting .....................................................Error! Bookmark not defined.  
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2.17 MIC troubleshooting process ………………………………………………………….. 42  
2.18 Thermal Module troubleshooting ..........................................Error! Bookmark not defined.  
2.19 LAN troubleshooting .............................................................Error! Bookmark not defined.  
Chapter 3 Tests and Diagnostics  
3.1  
3.2  
3.3  
3.4  
3.5  
3.6  
3.7  
3.8  
3.9  
The Diagnostic Test.............................................................Error! Bookmark not defined.  
Executing the Diagnostic Test .............................................Error! Bookmark not defined.  
Display Configuration .........................................................Error! Bookmark not defined.  
Beep sound Test...................................................................Error! Bookmark not defined.  
Fan ON/OFF Test ................................................................................................................10  
Main Battery Charge Test....................................................................................................12  
FDD Test..........................................................................................................................…13  
Memory Check.....................................................................................................................14  
Keyboard Test......................................................................................................................17  
3.10 Mouse (Pad) Test.................................................................................................................19  
3.11 LCD Pixels Mode Test ........................................................................................................20  
3.12 Magnetic switch Test...........................................................................................................21  
3.13 LAN Test .............................................................................................................................23  
3.14 RTC Test..............................................................................................................................26  
3.15 Read 1394 GUID .................................................................................................................27  
3.16 Speaker EQ Check…………...………….…….……………..……………...……………28  
3.17 Button Test…………..……………………….………….……………….….…. ……….28  
3.18 Front edge Logo Check........................................................................................................29  
3.19 1st HDD Test ……………………………....…………….……………....….…………..32  
3.20 2nd HDD Test ……………………………....…………….……………....….…………..34  
3.21 RDMI Test ………………...………………………….………………...…..……………38  
3.22 WDMI Test …………….…………………………….…………….…....….…………38  
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Chapter 4 Replacement Procedures  
4.1  
General...............................................................................Error! Bookmark not defined.  
Safety Precautions..............................................................Error! Bookmark not defined.  
Before You Begin ..............................................................Error! Bookmark not defined.  
Disassembly Procedures.....................................................Error! Bookmark not defined.  
Assembly Procedures.........................................................Error! Bookmark not defined.  
Tools and Equipment .........................................................Error! Bookmark not defined.  
Screw Tightening Torque...................................................Error! Bookmark not defined.  
Colors of Screw Shanks .....................................................Error! Bookmark not defined.  
Symbols of Screws on the Laptop Body............................Error! Bookmark not defined.  
Symbol examples ...............................................................Error! Bookmark not defined.  
Battery................................................................................Error! Bookmark not defined.  
Removing the Battery Pack................................................Error! Bookmark not defined.  
Installing the Battery Pack .................................................Error! Bookmark not defined.  
HDD...................................................................................Error! Bookmark not defined.  
Removing the HDD............................................................Error! Bookmark not defined.  
Installing the HDD.............................................................Error! Bookmark not defined.  
Memory..............................................................................Error! Bookmark not defined.  
Removing the Optional Memory .......................................Error! Bookmark not defined.  
Installing the Optional Memory.........................................Error! Bookmark not defined.  
WLAN Card.......................................................................Error! Bookmark not defined.  
Removing the WLAN Card................................................Error! Bookmark not defined.  
Installing the WLAN Card.................................................Error! Bookmark not defined.  
Modem Card (BTO)...........................................................Error! Bookmark not defined.  
Removing the Modem Card...............................................Error! Bookmark not defined.  
Installing the Modem Card.................................................Error! Bookmark not defined.  
ODD...................................................................................Error! Bookmark not defined.  
Removing the ODD Bay Module.......................................Error! Bookmark not defined.  
Installing the ODD Bay Module ........................................Error! Bookmark not defined.  
4.2  
4.3  
4.4  
4.5  
4.6  
4.7  
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Disassembling the ODD Drive...........................................Error! Bookmark not defined.  
Assembling the ODD Drive...............................................Error! Bookmark not defined.  
Keyboard Cover and Keyboard .........................................Error! Bookmark not defined.  
Removing the Keyboard Cover and Keyboard ..................Error! Bookmark not defined.  
Installing the keyboard Cover and Keyboard.....................Error! Bookmark not defined.  
Logic Upper Assembly ......................................................Error! Bookmark not defined.  
Removing the Logic Upper Assembly...............................Error! Bookmark not defined.  
Installing the Logic Upper Assembly ................................Error! Bookmark not defined.  
4.8  
4.9  
4.10 Power Board.......................................................................Error! Bookmark not defined.  
Removing the Power Board ...............................................Error! Bookmark not defined.  
Installing the power switch board ......................................Error! Bookmark not defined.  
4.11 Speakers.............................................................................Error! Bookmark not defined.  
Removing the Speakers......................................................Error! Bookmark not defined.  
Installing the Speakers .......................................................Error! Bookmark not defined.  
4.12 Touch Pad Bracket.............................................................Error! Bookmark not defined.  
Removing the Touch Pad Bracket......................................Error! Bookmark not defined.  
Installing the Touch Pad Bracket .......................................Error! Bookmark not defined.  
4.13 Thermal Fan.......................................................................Error! Bookmark not defined.  
Removing the Thermal Fan................................................Error! Bookmark not defined.  
Installing the Thermal Fan .................................................Error! Bookmark not defined.  
4.14 Motherboard.......................................................................Error! Bookmark not defined.  
Removing the Motherboard ...............................................Error! Bookmark not defined.  
Installing the Motherboard.................................................Error! Bookmark not defined.  
4.15 CPU and Thermal Module.................................................Error! Bookmark not defined.  
Removing CPU and Thermal Module................................Error! Bookmark not defined.  
Installing CPU and Thermal Module .................................Error! Bookmark not defined.  
4.16 Display Assembly..............................................................Error! Bookmark not defined.  
Removing the Display Assembly.......................................Error! Bookmark not defined.  
Installing the Display Assembly ........................................Error! Bookmark not defined.  
4.17 LCD Bezel Assembly ........................................................Error! Bookmark not defined.  
Removing the LCD Bezel Assembly .................................Error! Bookmark not defined.  
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Installing the Display Mask ...............................................Error! Bookmark not defined.  
4.18 LCD Module and Inverter Board.......................................Error! Bookmark not defined.  
Removing the LCD Module and Inverter Board................Error! Bookmark not defined.  
Installing the LCD Module and Inverter Board.................Error! Bookmark not defined.  
4.19 Camera (BTO) ...................................................................Error! Bookmark not defined.  
Removing the Camera........................................................Error! Bookmark not defined.  
Installing the Camera .........................................................Error! Bookmark not defined.  
4.20 Hinge Saddle......................................................................Error! Bookmark not defined.  
Removing the Hinge Saddle...............................................Error! Bookmark not defined.  
Installing the Hinge Saddle................................................Error! Bookmark not defined.  
4.21 USB Board.........................................................................Error! Bookmark not defined.  
Removing the USB Board..................................................Error! Bookmark not defined.  
Installing the USB Board ...................................................Error! Bookmark not defined.  
4.22 RJ11 Jack...........................................................................Error! Bookmark not defined.  
Removing the RJ11 Jack....................................................Error! Bookmark not defined.  
Installing the RJ11 Jack .....................................................Error! Bookmark not defined.  
Figures  
Figure 4.1  
Figure 4.2  
Figure 4.3  
Figure 4.4  
Figure 4.5  
Figure 4.6  
Figure 4.7  
Figure 4.8  
Figure 4.9  
Figure 4.10  
Figure 4.11  
Removing the Battery Pack .................................................................................4-8  
Removing the HDD door...................................................................................4-10  
Removing the HDD plate ..................................................................................4-11  
Removing the RAM door ..................................................................................4-13  
Removing the RAM from the laptop .................................................................4-14  
Removing the ODD Bay module.......................................................................4-16  
Removing the bracket from the ODD drive.......................................................4-17  
Removing the keyboard cover...........................................................................4-19  
Removing screws from the keyboard ................................................................4-20  
Removing the keyboard.....................................................................................4-21  
Removing the WLAN card................................................................................4-22  
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Figure 4.12  
Figure 4.13  
Figure 4.14  
Figure 4.15  
Figure 4.16  
Figure 4.17  
Figure 4.18  
Figure 4.19  
Figure 4.20  
Figure 4.21  
Figure 4.22  
Figure 4.23  
Figure 4.24  
Figure 4.25  
Figure 4.26  
Removing the screws from the bottom of the laptop.........................................4-23  
Removing six screws from under the keyboard.................................................4-24  
Detaching cables from under the keyboard .......................................................4-25  
Removing the power board................................................................................4-26  
Removing the screws from the touch pad button board ....................................4-27  
Removing the touch pad bracket .......................................................................4-28  
Removing the thermal fan from the logic lower assembly................................4-29  
Removing the motherboard from logic lower assembly....................................4-30  
Removing the DC IN connector and cable ........................................................4-31  
Picking up the motherboard...............................................................................4-31  
Aligning the motherboard connectors................................................................4-32  
Installing the DC IN connector..........................................................................4-33  
Removing the Thermal Module.........................................................................4-35  
Removing the VGA Board.................................................................................4-36  
Reapply Shinetsu 7726 grease on the thermal module and  
remove any release papers .................................................................................4-37  
Figure 4.27  
Figure 4.28  
Figure 4.29  
Figure 4.30  
Figure 4.31  
Figure 4.32  
Figure 4.33  
Figure 4.34  
Figure 4.35  
Figure 4.36  
Figure 4.37  
Figure 4.38  
Figure 4.39  
Figure 4.40  
Figure 4.41  
Figure 4.42  
Removing the CPU ............................................................................................4-38  
Removing the modem card ................................................................................4-40  
Removing the speakers ......................................................................................4-41  
Removing the display assembly.........................................................................4-43  
Removing the LCD Bezel Assembly.................................................................4-45  
Taking out the hinge wall ..................................................................................4-46  
Removing the bezel from the hinge wall...........................................................4-46  
Reroute the cables..............................................................................................4-47  
Pressing the bezel hinge wall.............................................................................4-48  
Pressing the bezel downside hook .....................................................................4-48  
Pressing the left and right side of the bezel .......................................................4-49  
Pressing the bezel upside hooks.........................................................................4-49  
Removing the Inverter Board ............................................................................4-50  
Removing the LCD Module from the LCD cover assembly .............................4-51  
Removing the LCD Hinge Assembly ................................................................4-51  
Removing the LVDS cable................................................................................4-52  
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Figure 4.43  
Figure 4.44  
Figure 4.45  
Figure 4.46  
Figure 4.47  
Installing the LCD Hinge Assembly..................................................................4-53  
Removing the LCD Module from the LCD cover assembly.............................4-54  
Removing the CMOS board and MIC...............................................................4-55  
Removing the USB Board .................................................................................4-56  
Removing the Bluetooth card ............................................................................4-57  
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Appendices  
Appendix A  
Appendix B  
Appendix C  
Appendix D  
Appendix E  
Appendix F  
Appendix G  
Handling the LCD Module .................................................................................A-1  
Board Layout ...................................................................................................... B-1  
Pin Assignments.................................................................................................. C-1  
Keyboard Scan/Character Codes ........................................................................D-1  
Key Layout.......................................................................................................... E-1  
Series Screw Torque List.....................................................................................F-1  
Reliability............................................................................................................G-1  
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Chapter 1  
Hardware Overview  
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1 Hardware Overview  
1.1  
Features  
The Toshiba Satellite L450/Pro L450/L450D/Pro L450D is a full size notebook PC based on the  
Dual Core Processor, providing high-speed processing capabilities and advanced features. The  
computer employs a Lithium Ion battery that allows it to be battery-operated for a longer period  
of time. The display uses 15.6-inch WXGA LCD panel. The PGA socket supports BTO for the  
CPU so that the system can be designed to suit your needs.  
The computer has the following features:  
Processor  
The computer is equipped with one of the following processors.  
Intel Penryn processor Dual (25W/35W) Core  
Intel Penryn SEAM CPU  
Intel Merom Celeron/ SEAM CPU  
AMD Lion (Turion X2) Ultra Dual-Core Processor  
AMD Lion (Turion X2) Dual-Core Processor  
AMD Athlon X2 Dual-Core Processor  
AMD Sable (Sempron) Processor  
Memory  
The computer has two SODIMMs slot comes standard with 1GB/2GB, accepting BTO for  
your memory requirements. It can incorporate up to 8 GB of main memory. It supports  
DDR2 at 800MHz.  
Battery Pack  
The computer is powered by one rechargeable and removable Lithium Ion battery pack. The  
capacity can be either 3-cell or 6-cell, depending on the model of the computer.  
RTC Battery  
The internal RTC battery backs up the Real Time Clock and calendar.  
Hard Disk Drive (HDD)  
The computer accommodates 9.5 mm HDD types with following storage capacities:  
160/250/320/400/500 GB (9.5 mm thick) SATA (5,400rpm)  
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1 Hardware Overview  
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ODD  
12.7mm height DVD Super Multi drive supporting ±R Double Layer w/ Labelflash  
Display  
The LCD displays available come with one of following types:  
15.6" COLOR TFT/HD LCD, 1366 X 768 HD Resolution  
Graphics  
Intel GM45/GL40 integrated graphic  
AMD RS780MN/RS780MC integrated graphic  
(depending on the model of the computer).  
Keyboard  
The computer is equipped with a Toshiba standard 300mm keyboard, which has 86/87 keys  
support without stick-point. It is a Vista compliance keyboard, where you may find  
Windows key and application keys.  
Pointing Device  
The integrated Wide Touch Pad and two control buttons in the palm rest allow control of  
the on-screen pointer and support functions such as the scrolling of windows.  
External Monitor Port  
The analog VGA port provides support for VESA DDC2B compatible functions. A WDDM  
driver is ready for Vista.  
Universal Serial Bus (USB) Ports  
The computer has three USB 2.0 ports. It is supported to daisy-chain a maximum of 127  
USB devices. The serial data transfer rate is 480 Mbps or 12 Mbps and 1.5 Mbps. These  
ports support PnP installation and hot plugging.  
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1 Hardware Overview  
Bridge Media Slot  
This slot allows you to insert SD, MiniSD/ MicroSD (through adapter), Memory Stick and  
MMC memory card. It supports High speed SD and SDHC. An I/O port heel cover is  
needed. This model does not support CF cards.  
Sound system  
The integrated sound system provides support for the computer's internal speakers and  
microphone, as allowing an external microphone and headphones to be connected via the  
appropriate jacks.  
Internal Camera (BTO)  
It supports 0.3M and 1.3M pixels with Auto Macro. It comes with blue LED. The internal  
microphone is BTO with the internal camera. The microphone comes with echo  
cancellation. This camera is not a rotation type.  
HDMI Out Port (BTO)  
HDMI 1.3 out port can connect with Type A connector HDMI cable. One HDMI cable can  
send and receive video, audio and control signals.  
Headphones Line out Jack  
This jack connects digital speakers or a stereo headphone (16 ohm minimum). When  
connected to a digital speaker or headphones, the internal speaker is automatically disabled.  
Microphone/ Line-in Jack  
A 3.5mm mini microphone jack enables connection of a three-conductor microphone for  
monaural input and also enables the connection of a stereo device for audio input.  
LAN  
The computer has built-in support for 10M/100M Ethernet LAN (10/100 megabits per  
second, 10/100BASE-T). It is a Realtek 8103EL for 10M/100Mbit LAN.  
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1 Hardware Overview  
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Wireless LAN  
Some computers in this series are equipped with a Wireless LAN card. This WLAN module  
may come in with the following types (depending on the model):  
Intel 802.11a/b/g/n (Shirley Peak 1x2; Shirley Peak 3x3)  
Intel 802.16e & 80211a/b/g/n (Echo Peak 1x2)  
Atheros HB93, Atheros HB95 – HMC type; Atheros XB91, Atheros XB95 – FMC type  
Realtek 802.11b/g (RTL8187B) – FMC type, Realtek 802.11b/g (RTL8187SE) – HMC  
type, 802.11b/g/n (RTL8191SE)  
Internal Modem (BTO)  
Some models are equipped with the integrated modem. The integrated modem provides  
capability for data and fax communications that support the V.90 (V.92) standards and  
includes a modem jack for connection to the telephone line. Please note that both the V.90  
and V.92 standards are only supported in the USA, Canada, United Kingdom, France,  
Germany and Australia - only the V.90 standard is supported in other regions. You should  
also be aware that the speed of data and fax transfer will depend on the analog telephone  
line conditions. The integrated model is only installed as a standard device in some markets.  
This internal modem comes with MDC 1.5 solution (Azalia interface).  
Figure 1-1 shows the computer and its system unit configuration.  
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1 Hardware Overview  
Figure 1-1  
ID Parts Description Placement Part A  
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1 Hardware Overview  
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A
B
C
D
E
Compal Confidential  
Thermal Sensor  
EMC1402-1  
Clock Generator  
Model Name : NBWAA  
File Name : LA-5821P  
Intel Penryn Processor  
Fan Control  
SLG8SP556VTR  
page 5  
uPGA-478 Package  
page 5  
page 17  
1
1
2
3
4
(Socket P)  
page 5,6,7  
FSB  
H_A#(3..35)  
H_D#(0..63)  
667/800/1066MHz  
CRT  
Memory BUS(DDRII)  
Dual Channel  
200pin DDRII-SO-DIMM X2  
BANK 0, 1, 2, 3  
page 18  
Intel Cantiga  
GM45/GL40  
page 15,16  
LCD Conn.  
page 18  
1.8V DDRII 533/667/800  
uFCBGA-1329  
HDMI Conn.  
Level Shifter  
page 19  
page 19  
page 8,9,10,11,12,13,14  
DMI x 4  
USB  
5V 480MHz  
C-Link  
2
PCIeMini Card  
WLAN  
USB/B  
USB conn  
USB port 0,1  
page 24  
USB port 3  
page 24  
USB port 7  
PCIe 1x [2,4,5]  
1.5V 2.5GHz(250MB/s)  
USB  
page 25  
5V 480MHz  
Int. Camera  
USB port 11  
page 18,25  
PCIe port 4  
page 25  
Intel ICH9-M  
BGA-676  
PCIe 1x  
1.5V 2.5GHz(250MB/s)  
SATA port 1  
5V 1.5GHz(150MB/s)  
RJ45  
SATA HDD  
page 24  
RTL8103EL 10/100M  
page 26  
page 26  
page 19,20,21,22  
PCIe port 3  
SATA port 4  
5V 1.5GHz(150MB/s)  
SATA ODD  
page 24  
USB  
5V 480MHz  
RTS5159-VDD 3IN1  
USB port 10  
3
page 29  
3.3V 24.576MHz/48Mhz  
HD Audio  
HDA Codec  
ALC272  
MDC 1.5 Conn  
page 25  
page 27  
Debug Port  
page 31  
ENE KB926 D3  
page 30  
NBWAA Sub-boards  
RTC CKT.  
page 21  
USB/B  
AMP.  
TPA6017  
page 28  
page 24  
Int.  
Touch Pad  
page 31  
SPI ROM  
page 31  
Int.KBD  
MIC CONN  
page 28  
MIC CONN  
page 28  
HP CONN  
page 28  
DC/DC Interface CKT.  
page 31  
Power/B  
page 33  
page 32  
SPK CONN  
page 28  
4
Power Circuit DC/DC  
CS/B  
page 31  
page 34~40  
Security Classification  
Issued Date  
Compal Secret Data  
Deciphered Date  
Compal Electronics, Inc.  
Title  
2009/07/28  
2010/07/28  
Block Diagrams  
THIS SHEET OF ENGINEERING DRAWING IS THE PROPRIETARY PROPERTY OF COMPAL ELECTRONICS, INC. AND CONTAINS CONFIDENTIAL  
Size  
Document Number  
Rev  
1.0  
AND TRADE SECRET INFORMATION. THIS SHEET MAY NOT BE TRANSFERED FROM THE CUSTODY OF THE COMPETENT DIVISION OF R&D  
DEPARTMENT EXCEPT AS AUTHORIZED BY COMPAL ELECTRONICS, INC. NEITHER THIS SHEET NOR THE INFORMATION IT CONTAINS  
MAY BE USED BY OR DISCLOSED TO ANY THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT OF COMPAL ELECTRONICS, INC.  
NBWAA LA5821P M/B  
Date:  
Monday, August 10, 2009  
Sheet  
E
2
of  
41  
A
B
C
D
Figure 1-2  
The system diagram of the computer (Intel platform)  
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Error! Style not defined. Error! Style not defined.  
1 Hardware Overview  
A
B
C
D
E
Thermal Sensor  
ADM1032ARMZ  
Clock Generator  
SLG8SP626  
Compal Confidential  
Model Name : NBWAE  
File Name : LA-5831P  
Memory BUS(DDRII)  
Dual Channel  
Fan Control  
page 7  
page 16  
AMD S1G2 CPU  
uFCPGA-638 Package  
page 5  
1.8V DDRII 667/800MHZ  
page 5,6,7.8  
200pin DDRII-SO-DIMM X2  
BANK 0, 1, 2, 3  
Hyper Transport Link 2.6GHz  
16X16  
1
2
3
4
1
2
3
4
page 9,10  
CRT  
page 17  
ATI  
RTL8103E LAN 10/100M  
RJ45  
RS780MN  
RS780MC  
page 26  
PCIe port 3  
page 26  
LCD Conn.  
PCIe 4x  
page 18  
1.5V 2.5GHz(250MB/s)  
PCIe Mini Card WLAN  
PCIe Port 2  
PCIE-Express 4X  
HDMI Conn.  
USB Port 8  
page 27  
page 19  
page 11,12,13,14.15  
A-Link Express II  
4X PCI-E  
USB/B Right  
USB port 0,1  
page 25  
USB/B Left  
USB port 2  
page 25  
USB  
5V 480MHz  
3IN1 Card Reader  
Int. Camera  
USB port 9  
page 18  
RTS5159-VDD  
USB port 4  
page 28  
ATI  
SB700  
SATA port 1  
5V 1.5GHz(150MB/s)  
SATA HDD  
page 25  
SATA port 3  
5V 1.5GHz(150MB/s)  
SATA ODD  
page 25  
page 20,21,22,23,24  
3.3V 24.576MHz/48Mhz  
HD Audio  
LPC BUS  
3.3V 33 MHz  
HDA Codec  
MDC 1.5 Conn  
ALC272  
Debug Port  
page 31  
page 31  
page 29  
ENE KB926D3  
page 32  
RTC CKT.  
page 20  
RJ11  
AMP.  
NBWAE Sub-boards  
MIC Conn Int. MIC Conn HP Conn  
page 30 page 30 page 30  
page 31  
Touch Pad  
Int.KBD  
SPI ROM  
TPA6017  
page 33  
page 31  
page 31  
page 30  
Power On/Off CKT.  
Power/B  
LS-4574P  
page 33  
page 33  
SPK Conn  
page 30  
DC/DC Interface CKT.  
Cap Sensor/B  
page 33  
LS-5822P  
page 34  
USB/B  
LS-5821P  
Power Circuit DC/DC  
page 25  
page 35,36,37,38  
39,40,41.42  
Sec  
r
t
y
CClassiffication  
Compal Secret Data  
Compal Electronics, Inc.  
Title  
2009-02-12  
2009-02-12  
Deciphered Date  
Block Diagram  
LA-5831P  
Size Document Number  
AND TRADE SECRET INFORMATION. THIS SHEET MAY NOT BE TRANSFERED FROM THE CUSTODY OF THE COMPETENT DIVISION OF R&D  
Rev  
1.0  
Custom  
DEPARTMENT EXCEPT AS AUTHORIZED BY COMPAL ELECTRONICS, INC. NEITHER THIS SHEET NOR THE INFORMATION IT CONTAINS  
MAY BE USED BY OR DISCLOSED TO ANY THIRD PARTY WITHOUT PRIOR WRITTEN CONSENT OF COMPAL ELECTRONICS, INC.  
Date:  
Thursday, August 06, 2009  
Sheet  
2
of  
44  
A
B
C
D
E
Figure 1-3  
The system diagram of the computer (AMD platform)  
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1 Hardware Overview  
Error! Style not defined. Error! Style not defined.  
The system unit of the computer consists of the following components:  
Processor  
The computer is equipped with one of the following processors.  
Intel Penryn processor Dual (25W/35W) Core  
Intel Penryn SEAM CPU  
Intel Merom Celeron/ SEAM CPU  
AMD Lion (Turion X2) Ultra Dual-Core Processor  
AMD Lion (Turion X2) Dual-Core Processor  
AMD Athlon X2 Dual-Core Processor  
AMD Sable (Sempron) Processor  
Memory  
The computer has two SODIMMs slot comes standard with 1GB/2GB, accepting BTO for  
your memory requirements. It can incorporate up to 8 GB of main memory. It supports  
DDR2 at 800MHz.  
BIOS ROM (EEPROM)  
The system BIOS and Keyboard BIOS share one single 1024KB flash ROM. The flash  
utility can be used to program both system and keyboard BIOS at the same time.  
System Controllers  
Advanced Power Management 1.2 support  
ACPI2.0 b and PC2001 compliant  
Support SMBus specification V2.0  
Hot keys for system control  
Audio volume output control  
External LED control  
Battery scope report and control  
Sticky key support  
Power switch control  
Two host interface channels support  
Supports three independent devices  
Internal Keyboard country selection  
Wireless LAN on/off button  
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1 Hardware Overview  
EC/KBC  
Supported by ENE KB926QFD3  
Clock Generator  
Supported by Realtek (RTM880N), Silego (SLG8SP626), SILEGO SLG8SP626 and  
REALTEK RTM880N  
Graphics Controller  
Intel® GM45/GL40 as integrated graphics solution  
AMD RS780MN/RS780MC as intergrated solution  
DVI-D supported by conversion cable from HDMI  
Audio Controller  
Realtek Azalia ALC272  
One Audio-in port: Mic.-in/Line-in  
One Audio-out port: Headphone-out / Line-out  
Internal Microphone (with Internal Camera, MIC with echo cancellation)  
Volume control: Digital control, rotary type, no mute function  
Microsoft inbox audio driver support  
Software EQ support  
Wireless LAN Controller  
Intel 802.11a/b/g/n [Echo Peak 1x2 (TBD) & Shirley Peak 1x2 & Shirley Peak 3x3  
(TBD)]  
Atheros 802.11b/g [XB95 (TBD) & HB95 (TBD)] , b/g/n [XB91 1x2 (TBD) & HB93  
2x2 (TBD)]  
Realtek 802.11b/g (RTL8187B & RTL8187SE) , b/g/n (RTL8191SE 1x2)  
Intel WiMAX 802.16e (Echo Peak 1x2) (TBD)  
Normal screw for all model  
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1 Hardware Overview  
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1.2  
2.5-inch HDD  
The computer contains an extremely low-profile and lightweight, high-performance HDD. The  
HDD incorporates 9.5 mm height magnetic disk and mini-Winchester type magnetic heads. The  
HDD interface conforms to Serial ATA. Storage capacities supported are 160/250/320/400/500  
GB.  
The HDD is shown in Figure 1-2 and some of its specifications are listed in Table 1-1.  
Figure 1-4  
Table 1-1  
SATA HDD  
HDD Specifications  
Specifications  
Item  
Capacity (GB)  
Rotational Speed (RPM)  
Height  
160 GB  
250 GB  
5400 RPM  
320G  
5400 RPM  
9.5 mm  
400 GB  
5400 RPM  
9.5 mm  
500 GB  
5400 RPM  
9.5 mm  
5400 RPM  
9.5 mm  
9.5 mm  
488,397,168  
512  
User Data Sectors  
Bytes / Sector  
312,581,808  
512  
625,142,448  
512  
781,422,768  
512  
976,773,168  
512  
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1 Hardware Overview  
1.3  
DVD Super Multi (+-R Double Layer)  
The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum,  
the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write CD-R at 24x  
speed, CD-RW at 4x speed, US CD-RW at 24x speed, High Speed CD-RW at 10x speed,  
DVD-R at 8x speed, DVD-RW at 6x speed, DVD+R at 8x speed, DVD+R (Double Layer) at 6x  
speed, DVD-R (Double Layer) at 6x speed, DVD+RW at 8x speed and DVD-RAM at 5x speed.  
The DVD Super Multi drive is shown in Figure 1-3 and its specifications are listed in Table 1-2.  
Figure 1-5  
DVD Super Multi Drive  
Table 1-2 DVD Super Multi Drive Specifications  
Item  
DVD-ROM Mode  
CD-ROM Mode  
33.3 (U-DMA transfer mode 2)  
Data Transfer Rate (Mbytes/s)  
16.6 (PIO mode 4, Multiword DMA mode 2)  
Access Time (ms)  
Average Random Access  
180  
130  
Data Buffer Size (Mbytes)  
2MB  
DVD:  
DVD-VIDEO, DVD-ROM, DVD-R, DVD-RW, DVD-RAM, DVD+R,  
DVD+-R (Double Layer), DVD+RW.  
Formats Supported  
CD:  
CD-DA, CD-ROM, CD-R, CD-RW, CD-ROMXA, Photo CD  
(Multi-Session), Video CD, CD-Extra (CD+), CD-Text.  
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1 Hardware Overview  
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1.4  
Power Supply  
The power supply unit provides constant voltage 19V for the system board and performs the  
following functions:  
1. Power input monitor  
Checks whether the AC adapter (DC power supply) is connected to the computer.  
Checks whether the battery pack is connected to the computer.  
Monitors the DC power supply input voltage (AC Adapter output voltage).  
2. Power supply's internal control  
Turns on and off the battery pack charging power supply.  
Issues a charging current instruction to the PWM control IC of the battery pack charging  
power supply.  
Controls the supply of DC power supply input (AC Adapter output) to the power supply  
unit.  
Controls the supply of power to the system block (load/logic circuit side).  
Controls forced shutdown if the power supply malfunctions.  
3. Logic circuit control  
Instructs the gate array to enable/disable tuning the power on.  
Controls power-on/off operation.  
4. Status display  
Battery indicator (in green or amber).  
DC-IN indicator (in green color)  
5. External interface  
Performs communication through the I2C bus (via the internal EC/KBC).  
Transfers the power supply operation mode.  
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1 Hardware Overview  
6. Output monitor  
Monitors the voltage output to the system block (load/logic circuit side).  
Monitors the voltage, over voltage, input/output current of the battery pack.  
Monitors the internal temperature of the battery pack.  
Monitors the supply voltage from the AC adapter.  
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1 Hardware Overview  
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1.5  
Batteries  
The computer has the following two types of batteries:  
Main Battery Pack  
Real Time Clock (RTC) Battery  
1.5.1  
Main Battery  
The main battery pack serves as the computer's main power source when the AC adapter is not  
attached. The main battery maintains the state of the computer so that it can resume it.  
3-cell LI-ION / 6-cell LI-ION  
Inserted from bottom side  
Charging time 12 hrs max.(System on)/ 4 hrs max. (System off)  
One hour quick charge to 60%~70%  
1.5.2  
Battery Charging Control  
Battery charging is controlled by EC KB926. When the AC adapter and battery pack are attached  
to the computer, the EC KB926 controls the charge on/off state and detects a full charge.  
Battery Charge  
When the AC adapter is attached, the battery is charged by off-state charge when the system  
is powered off or by on-state charge when it is powered on.  
Table 1-3  
Quick/Normal Charging Time  
State  
Charge Time  
Off-State Charge  
On-State Charge  
3/6 Cell  
3/6 Cell  
About 4 hours max  
About 12 hours max  
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1 Hardware Overview  
NOTE: The time required for normal charge depends on the power consumption by the  
system. Using the fluorescent lamp and frequently accessing the disk consume much power  
and lengthen the charge time.  
Any of the following cases stops battery charge:  
1. The battery becomes fully charged.  
2. The AC adapter or battery pack is removed.  
3. The battery or AC adapter voltage is abnormal.  
Detection of full charge  
A full charge is detected only when the battery is being charged by quick or normal charge.  
A full charge is detected when either of the following conditions is met:  
1. The current in the battery charging circuit drops below the predetermined value.  
2. The charging time exceeds the fixed limit.  
1.5.3  
RTC Battery  
The RTC battery provides power to keep the current date, time and other system information in  
memory while the computer is turned off.  
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Chapter 2  
Troubleshooting Procedures  
2
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2 Troubleshooting Procedures  
Chapter 2  
Contents  
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2 Troubleshooting Procedures  
Figure  
Figure 2-1  
Figure 2-1  
Figure 2-2  
Figure 2-3  
Figure 2-6  
Figure 2-9  
Troubleshooting Flowchart(1/2) ….…………………………………………..4  
Troubleshooting Flowchart(2/2)…..…………………………………………..6  
Power Supply Flowchart ………….…………………………………………..9  
Display Flowchart ……………………………………………………………14  
TouchPad troubleshooting Process …………………………………………..21  
Figure 2-15 CRT Port troubleshooting process …………………………………………....38  
Figure 2-16 HDMI Troubleshooting process ……………………………………………..40  
Figure 2-17 MIC troubleshooting process ……………………………………………….. 42  
Figure 2-18 Thermal Module Troubleshooting………...…………………………………44  
Figure 2-19 LAN Troubleshooting ………………………....………………………..........46  
Tables  
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2 Troubleshooting Procedures  
2.1 Troubleshooting Introduction  
Chapter 2 describes how to determine if a Field Replaceable Unit (FRU) in the computer is  
causing the computer to malfunction. The FRUs covered are:  
1. Display  
5. Speaker  
9. Camera  
13. HDMI  
14. MIC  
2. Keyboard  
3. External USB  
ports  
6. Optical drive  
10. 3in1 card  
7. Modem  
11. HDD  
15. Thermal  
16. LAN  
4. Touch Pad  
8. Wireless LAN  
12. CRT port  
The Diagnostics Disk operations are described in Chapter 3. Detailed replacement  
procedures are given in Chapter 4.  
The following tools are necessary for implementing the troubleshooting procedures:  
1. Diagnostics Disk (Repair and Sound Repair)  
2. USB memory disk  
3. Phillips screwdriver (2 mm)  
4. 6mm nut driver (for the helix screw nuts on the rear ports for CPU door)  
5. 2DD or 2HD formatted work disk for floppy disk drive testing  
6. Cleaning kit for floppy disk drive troubleshooting  
7. Cleaning kit for optical drive troubleshooting  
8. Multimeter  
9. External monitor  
10. USB compatible keyboard  
11. Multimedia sound system with line-in and line-out ports  
12. Headphones  
13. USB test module and USB cable  
14. Music CD  
15. MIC module and MIC line  
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2 Troubleshooting Procedures  
2.2 Troubleshooting Flowchart  
If you know the location of the malfunction, turn directly to the appropriate section of this  
chapter. If the problem is unspecified, use the flowchart in Figure 2-1 as a guide for  
determining which troubleshooting procedures to execute. Before performing any  
troubleshooting procedures, verify the following:  
Ask the user if a password is registered, if it is, ask him or her to enter the password.  
Verify with the customer that Toshiba Windows 7 is installed on the hard disk.  
Operating systems that were not preinstalled by Toshiba can cause the computer to  
malfunction.  
Make sure all optional equipment is removed from the computer.  
Make sure the floppy disk drive, if installed, is empty. If no FDD module is installed,  
you should use an external FDD to run the diagnostics tests  
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2 Troubleshooting Procedures  
START  
Connect the AC adapter to the DC-  
IN socket  
Perform the Power Supply  
Troubleshooting procedures  
in section 2.3  
No  
No  
Is the DC-IN LED on?  
Yes  
Perform the Power Supply  
Troubleshooting procedures  
in section 2.3  
Is the Battery LED on?  
Yes  
Turn the Power switch on  
Yes  
Perform the Power Supply  
Troubleshooting procedures  
in section 2.3  
No  
Is the Power On LED on?  
Yes  
Perform the Power Supply  
Troubleshooting procedures  
in section 2.3  
Is the "Toshiba" logo message  
display?  
No  
Yes  
If the "password" message  
displays, type the password, then  
press Enter.  
Perform diagnostics  
program. Run CM165.EXE  
and select the HARD DISK  
item.  
Is Toshiba Windows being  
loaded?  
No  
Yes  
A
Figure 2-1 Troubleshooting flowchart (1/2)  
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A
Perform the Keyboard  
Troubleshooting procedures  
in section 2.6  
No  
Does typed characters appear correctly?  
Yes  
Insert USB memory disk.  
Then run the diagnostics test program.  
Yes  
Perform the FDD  
Troubleshooting procedures  
in section 2.5  
No  
Is the diagnostics test loaded?  
Yes  
Allow each test to perform  
automatically  
After confirming which  
diagnostics test has detected  
an error, perform the  
appropriate procedure as  
outlined below.  
Is an error detected by any of the  
diagnostics tests?  
Yes  
No  
System is normal  
End  
Figure 2-1 Troubleshooting flowchart (2/2)  
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2 Troubleshooting Procedures  
If the diagnostics program cannot detect an error, the problem may be intermittent. The test  
program should be executed several times to isolate the problem. When a problem has been  
located, perform the appropriate troubleshooting procedures as follows:  
1. If an error is detected by the battery test, perform the Power Supply Troubleshooting  
procedures in Section 2.3  
2. If an error is detected by the display test, perform the Display Troubleshooting  
procedures in Section 2.4  
3. If an error is detected by the keyboard test, perform the Keyboard Troubleshooting  
procedures in Section 2.5  
4. If an error is detected by the TouchPad test, perform the TouchPad Troubleshooting  
procedures in Section 2.7  
5. If an error is detected by the audio beep test, perform the Speaker Troubleshooting  
procedures in Section 2.8 and the Optical Drive Troubleshooting Procedures in  
Section 2.9  
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2 Troubleshooting Procedures  
Other problems that are not covered by the diagnostics program may be discovered by a  
user.  
1. If an error is detected when using an external USB device, perform the External USB  
Devices Troubleshooting procedures in Section 2.6  
2. If an error is detected when using the speakers, perform the Speaker Troubleshooting  
procedures in Section 2.8  
3. If an error is detected when using the modem, perform the Modem Troubleshooting  
procedures in Section 2.10  
4. If an error is detected when using the Wireless LAN, perform the Wireless LAN  
Troubleshooting procedures in Section 2.11  
5. If an error is detected when using the HDMI TV, perform the HDMI TV  
troubleshooting procedures in Section 2.16.  
6. If an error is detected when using the MIC, perform the MIC troubleshooting  
procedures in Section 2.17  
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2 Troubleshooting Procedures  
2.3 Power Supply Troubleshooting  
START  
Check Power Supply Status  
(Procedure 1)  
Are the DC-IN and  
No  
Battery LEDs lit?  
Replace adaptor / battery  
(Procedure 2)  
Yes  
Check power supply  
connections  
(Procedure 3)  
Can you turn the  
Yes  
computer on?  
Run diagnostic program  
(Procedure 4)  
No  
Perform internal connection  
check  
Are the internal power  
No  
connections secure?  
(Procedure 5)  
Yes  
Replace system board  
END  
Figure 2-2 Power Supply Troubleshooting Process  
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2 Troubleshooting Procedures  
The power supply controls many functions and components. To determine if the power  
supply is functioning properly, start with Procedure 1 and continue with the other Procedures  
as instructed. The flowchart in Figure 2-2 gives a summary of the process. The procedures  
described in this section are:  
Procedure 1: Power status check  
Procedure 2: Adaptor / battery replacement  
Procedure 3: Power supply connection check  
Procedure 4: Diagnostic check  
Procedure 5: Internal connection check  
Procedure 1  
Power Status Check  
The following LEDS indicate the power supply status:  
Battery LED  
DC-IN LED  
The power supply controller displays the power supply status through the Battery and the DC-  
IN LEDS as listed in the tables below.  
Table 2-1 Battery LED  
Battery State  
LED colors  
Definition  
Charging  
Red, solid on  
White, solid on  
Red color off  
Battery charging with AC.  
Battery fully charged by AC  
Battery abnormal stop charging with AC  
(Bad cell/ Overheated)  
Discharging  
Red, blinking  
Battery within low state: 12 minutes  
remaining  
(LED on for 1 second  
every 4 seconds)  
Red, blinking  
Battery within critical low state: 3  
minutes remaining. The system is  
protected and cannot be re-powered on  
without the AC power connected.  
(LED on for 1 second  
every 2 seconds)  
Red color off  
Battery not in low or critical low state;  
It’s in discharging state  
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2 Troubleshooting Procedures  
Table 2-2 DC-IN LED  
AC-IN LED  
Solid on  
Off  
Power supply status  
AC power exists (LED is solid White).  
No AC power exists.  
To check the power supply status, install a battery pack and connect an AC adaptor to the  
DC-IN port on the computer and to a power supply.  
If the DC-IN LED or Battery LED is not lit, go to Procedure 2.  
Procedure 2  
Adaptor / battery replacement  
A faulty adaptor may not supply power or may not charge the battery. Perform Check 1.  
Check 1 Connect a new AC adaptor. If the problem is not resolved, go to Check 2.  
Check 2 Insert a new battery. If the problem is still not resolved, go to Procedure 3.  
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2 Troubleshooting Procedures  
Procedure 3  
Power supply connection check  
The power supply wiring diagram is shown below:  
AC adaptor cord  
AC power cord  
AC  
adaptor  
System  
board  
Battery  
Any of the connectors may be disconnected. Perform Check 1.  
Check 1 Disconnect the AC power cord from wall outlet. Check the power cable for  
breaks. If the power cord is damaged, connect a new AC power cord. If there is  
no damage, go to Check 2.  
Check 2 Make sure the AC adaptor cord and AC power cord are firmly plugged into the  
DC-IN socket, AC adaptor inlet and wall outlet. If these cables are connected  
correctly, go to Check 3.  
Check 3 Make sure that the DC-IN input port socket is firmly secured to the system board  
of the computer.  
If the DC-IN input socket is loose, go to Procedure 5.  
If it is not loose, go to Check 4.  
Check 4 Use a multi-meter to make sure that the AC adaptor output voltage is close to 19  
V. If the output is several percent lower than 19 V, go to Check 5. If the output  
is close to 19 V, go to Check 6.  
Check 5 Connect a new AC adaptor or AC power cord.  
If the DC-IN LED does not light, go to Procedure 4.  
If the battery LED does not light, go to Check 6.  
Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is  
properly installed and the battery LED still does not light, go to Procedure 4.  
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2 Troubleshooting Procedures  
Procedure 4  
Diagnostic check  
The power supply may not charge the battery pack. Perform the following procedures:  
1. Reinstall the battery pack.  
2. Attach the AC adaptor and turn on the power. If you cannot turn on the power, go to  
Procedure 5.  
3. Run the Diagnostic test following the procedures described in Chapter 3, Tests and  
Diagnostics. If no problem is detected, the battery is functioning normally.  
Procedure 5  
Replacement check  
The system board may be disconnected or damaged. Disassemble the computer following the  
steps described in Chapter 4, Replacement Procedures. Check the connection between the AC  
adaptor and the system board. After checking the connection, perform Check 1:  
Check 1 Use a multi-meter to make sure that the fuses on the system board are not blown.  
If a fuse is not blown, go to Check 2. If a fuse is blown, go to Check 3.  
Check 2 Make sure that the battery cable is firmly connected to the system board. If it is  
connected firmly, go to Check 3.  
Check 3 The system board may be damaged. Replace it with a new one following the  
instructions in Chapter 4.  
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2 Troubleshooting Procedures  
2.4 Display Troubleshooting  
S T A R T  
P erform external display check  
(P rocedure 1)  
D oes the ex ternal  
disp lay function ok?  
No  
P erform diagno stic check  
(P rocedure 2 )  
Y es  
D isplay is n ot  
faulty. C o ntinue  
trou bleshooting-  
refer to F igu re 2.1  
W as a display  
prob lem detected?  
No  
Y es  
P erfo rm connector and  
rep lacem ent check  
(P rocedure 3 )  
R eplace sy stem board  
E N D  
Figure 2-3 Display troubleshooting process  
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2 Troubleshooting Procedures  
This section describes how to determine if the computer’s display is functioning properly.  
The process is outlined in Figure 2-3. Start with Procedure 1 and continue with the other  
procedures as instructed.  
Procedure 1: External display check  
Procedure 2: Diagnostic check  
Procedure 3: Connector and replacement check  
Procedure 1  
External display check  
Connect an external display to the computer’s external monitor port, and then boot the  
computer. The computer automatically detects the external display.  
If the external display works correctly, the internal LCD may be damaged. Go to Procedure 3.  
If the external monitor appears to have the same problem as the internal monitor, the system  
board may be damaged. Go to Procedure 2.  
Procedure 2  
Diagnostic check  
The Display Test program is stored on the computer’s Diagnostics disk. This program checks  
the display controller on the system board. Insert the Diagnostics disk in the computer’s  
floppy disk drive, turn on the computer and run the test. Refer to Chapter 3, Tests and  
Diagnostics for details.  
If an error is detected, go to Procedure 3. If an error is not detected, the display is functioning  
properly.  
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2 Troubleshooting Procedures  
Procedure 3  
Connector and replacement check  
The FL inverter board, LCD module, and system board are connected to the display circuits.  
Any of these components may be damaged. Refer to Chapter 4, Replacement Procedures, for  
instructions on how to disassemble the computer and then perform the following checks:  
Check 1 Make sure the DDR RAM module is seated properly. Test display again. If the  
problem still exits, replace the DDR RAM module. If the problem still exists,  
perform Check 2.  
Check 2 Replace the FL inverter board with a new one and test display again. If the  
problem still exists, perform Check 3.  
Check 3 Replace the LCD module with a new one and test display again. If the problem  
still exists, perform Check 4.  
Check 4 Replace the LCD/FL cable with a new one and test display again. If the problem  
still exists, perform Check 5.  
Check 5 Replace the CPU with another of the same specifications. If the problem still  
exists, perform Check 6.  
Check 6 The system board may be damaged. Replace it with a new one.  
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2 Troubleshooting Procedures  
2.5 Keyboard Troubleshooting  
S T A R T  
P erfo rm ex tern al k ey b o ard ch eck  
(P ro ced u re 1 )  
D o es th e ex tern al  
k ey b o ard fu n ctio n o k ?  
Y es  
P erfo rm d iag n o stic ch eck  
(P ro ced u re 2 )  
N o  
K ey b o ard is n o t  
fau lty . C o n tin u e  
tro u b lesh o o tin g -refer  
to F ig u re 2 .1  
W as a k ey b o ard  
p ro b lem d etected ?  
No  
Y es  
P erfo rm co n n ecto r an d  
rep lacem en t ch eck  
(P ro ced u re 3 )  
R ep lace sy stem b o ard  
E N D  
Figure 2-4 Keyboard troubleshooting process  
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2 Troubleshooting Procedures  
To determine if the computer’s keyboard is functioning properly, perform the following  
procedures. Figure 2-4 outlines the process. Start with Procedure 1 and continue with the  
other procedures as instructed.  
Procedure 1: External keyboard check  
Procedure 2: Diagnostic check  
Procedure 3: Connector and replacement check  
Procedure 1  
External keyboard check  
Connect a USB keyboard to one of the computer’s USB ports, and then boot the computer.  
The computer automatically detects the external keyboard.  
If the external keyboard works correctly, the internal keyboard or its connections may be  
faulty. Go to Procedure 2.  
If the external keyboard appears to have the same problem as the internal keyboard, the  
system board may be having some problem. Replace it with a new one and following the  
instructions in Chapter 4.  
Procedure 2  
Diagnostic check  
Run the test and Diagnostics Program, which will automatically execute the Keyboard Test.  
Refer to Chapter 3, Tests and Diagnostics for more information on how to run the program.  
If an error is located, go to Procedure 3. If an error does not occur, the keyboard is  
functioning ok.  
Procedure 3  
Connector and replacement check  
The keyboard and/or system board may be disconnected or damaged. Disassemble the  
computer following the steps described in Chapter 4, Replacement Procedures and perform  
the following checks.  
Check 1 Make sure the keyboard cable is firmly connected to the system board.  
If the connection is loose, reconnect firmly and repeat Procedure 2. If there is still  
an error, go to Check 2.  
Check 2 The keyboard may be damaged. Replace it with a new one following the  
instructions in Chapter 4.  
If the problem still exists, perform Check 3.  
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2 Troubleshooting Procedures  
Check 3 The system board may be damaged. Replace it with a new one following the  
instructions in Chapter 4.  
2.6 External USB Devices Troubleshooting  
S T A R T  
P e r f o r m e x t e r n a l d e v i c e a n d  
c o n n e c t i o n c h e c k  
( P r o c e d u r e 1 )  
C h e c k U S B  
p o r t  
c o n n e c t i o n  
D o e s t h e d e v i c e f u n c t i o n  
w h e n c o n n e c t e d t o  
Y es  
a
d i f f e r e n t U S B p o r t ?  
N o  
O r i g i n a l U S B  
d e v i c e i s f a u l t y  
D o e s a n a l t e r n a t i v e U S B  
d e v i c e f u n c t i o n c o r r e c t l y ?  
Y es  
N o  
R e p l a c e s y s t e m b o a r d  
( P r o c e d u r e 2 )  
E N D  
Figure 2-5 External USB device troubleshooting process  
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2 Troubleshooting Procedures  
To determine if the computer’s external USB devices are functioning properly, perform the  
following procedures. Figure 2-5 outlines the process. Start with Procedure 1 and continue as  
instructed.  
Procedure 1: External device and connection check  
Procedure 2: Replace system board  
Procedure 1  
External device and connection check  
The USB device may be damaged or the connection may be faulty. Perform Check 1.  
Check 1 Make sure USB device cable is firmly plugged into one of the USB sockets. If the  
cable is connected correctly, go to Check 2.  
Check 2 Plug the USB device into another USB socket (there are three in all). If the USB  
device still does not work, go to Check 4.  
If the device functions correctly when connected to another USB port, go to  
Check 3.  
Check 3 Make sure that the USB socket is firmly secured to the system board of the  
computer. If the malfunction remains, the system board or USB small board may  
be damaged. Go to Procedure 2.  
Check 4 Connect an alternative USB device to one of the computer’s USB ports, and then  
boot the computer. The computer automatically detects the external device.  
If the alternative USB device works correctly, the original device may be  
damaged and should be replaced.  
If the alternative USB device appears to have the same problem as the original  
device, the system board or USB small board may be damaged. Go to Procedure  
2.  
Procedure 2  
Replace system board  
If the error persists, the system board or USB small board may be damaged. Replace it with a  
new one following the instructions in Chapter 4.  
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2 Troubleshooting Procedures  
2.7 Touchpad Troubleshooting  
START  
TouchPad connection  
check (Procedure 1)  
TouchPad replacement  
check (Procedure 2)  
Replace system board  
END  
Figure 2-6 Touchpad troubleshooting process  
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2 Troubleshooting Procedures  
To determine if the computer’s built-in TouchPad is functioning properly, perform the  
following procedures. Figure 2-9 outlines the process. Start with Procedure 1 and continue as  
instructed.  
Procedure 1: TouchPad connection check  
Procedure 2: TouchPad replacement check  
Procedure 1  
TouchPad connection check  
The TouchPad is connected via the TouchPad FPC to the system board. Make sure the  
TouchPad FPC cable is firmly connected to the TouchPad and system board. Refer to Chapter  
4, Replacement Procedures, for instructions on how to disassemble the computer and then  
perform the following checks.  
If any of the connections are loose, reconnect firmly. If any of the connections is damaged, or  
there is still an error, go to Procedure 2.  
Procedure 2  
TouchPad replacement check  
The TouchPad unit or FPC may be defective or damaged. Replace each with a new one  
following the steps in Chapter 4. If the FPC is still not functioning properly, replace the  
system board with a new one following the steps in Chapter 4.  
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2 Troubleshooting Procedures  
2.8 Speaker Troubleshooting  
START  
Perform audio source test  
(Procedure 1)  
Speakers are not  
faulty. Continue  
troubleshooting -  
see Figure 2-1  
Do all sources have  
No  
same problem?  
Yes  
Perform earphone test  
(Procedure 2)  
Do earphones  
function correctly?  
Yes  
Perform connection check  
(Procedure 3)  
No  
Perform replacement  
check  
(Procedure 4)  
Replace system board  
END  
Figure 2-7 Speaker troubleshooting process  
To determine if the computer’s built-in speakers are functioning properly, perform the  
following procedures. Figure 2-7 outlines the process. First adjust the speaker volume to an  
appropriate level. Start with Procedure 1 and continue as instructed.  
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2 Troubleshooting Procedures  
Procedure 1: Audio source test  
Procedure 2: Earphone test  
Procedure 3: Connection check  
Procedure 4: Replacement check  
Procedure 1  
Audio source test  
Try different audio sources (e.g. an audio CD and digital music file) to determine whether the  
fault is in the speaker system or not. If not all sources have sound problem, the problem is in  
the source devices. If all have the same problem, continue with Procedure 2.  
Procedure 2  
Earphone test  
Connect a set if earphones or external speakers. If these function correctly, go to Procedure 3.  
If they do not function correctly, the system board may be defective or damaged. Replace it  
with a new one.  
Procedure 3  
Connection check  
Disassemble the computer following the steps described in Chapter 4, Replacement  
Procedures and make sure the speaker cable is firmly connected to the audio board. If the  
stereo speakers are still not functioning properly, go to Procedure 4.  
Procedure 4  
Replacement check  
If the stereo speakers don't sound properly, the stereo speakers may be defective or damaged.  
Replace them with new ones. If the stereo speakers still do not work properly, try replacing in  
turn the audio board and system board.  
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2 Troubleshooting Procedures  
2.9 Optical drive troubleshooting  
START  
Perform audio CD check  
(Procedure 1)  
Perform drive-  
cleaning check  
(Procedure 2)  
No  
Audio CD functions ok?  
Yes  
Perform software check  
(Procedure 3)  
Perform diagnostic test  
(Procedure 4)  
Perform connection and  
replacement check  
(Procedure 5)  
Replace system board  
END  
Figure 2-8 Optical drive troubleshooting process  
This section describes how to determine if the computer’s internal optical drive is functioning  
properly. The Satellite A350, SATEGO A350, EQUIUM A350 Series Maintenance Manual  
module bays can accommodate the following optical drives:  
DVD SuperMulti supporting +-R Double Rayer  
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2 Troubleshooting Procedures  
Figure 2-8 outlines the process. Perform the steps below starting with Procedure 1 and  
continue with the other procedures as required.  
Procedure 1: Audio CD test  
Procedure 2: Drive cleaning check  
Procedure 3: Software check  
Procedure 4: Diagnostic test  
Procedure 5: Connection and replacement check  
Procedure 1  
Audio CD check  
First, insert an audio CD into the CD/DVD drive. If it works, the problem is not with the  
drive. Go to Procedure 3. If the audio CD does not work, go to Procedure 2. If the CD/DVD  
LED on the front panel does not light when the disc is played and the drive gives no response,  
go straight to Procedure 3.  
Procedure 2  
Drive cleaning check  
Insert a CD/DVD drive-cleaning disk into the drive clean according to the drive-cleaning  
product instructions. If the problem persists, go to Procedure 3.  
Procedure 3  
Software check  
Ensure that the appropriate driver has been installed on the computer for the CD/DVD drive.  
Procedure 4  
Diagnostic test  
The audio test program stored in the Diagnostics Disk will test the drive’s ability to play an  
audio CD. See Chapter 3 for details.  
If any errors occur while executing the diagnostic program, go to Procedure 5.  
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2 Troubleshooting Procedures  
Procedure 5  
Connection check and replacement check  
The optical drive connects to the system board. The drive may be disconnected, or the drive  
or system board may be damaged. Disassemble the computer following the steps described in  
Chapter 4, Replacement Procedures, and perform the following checks:  
Check 1 Make sure the drive is firmly connected to the system board. If the connection is  
good and there is still an error, go to Check 2.  
Check 2 The drive or drive cable may be defective or damaged. Replace each with a new  
one following the steps in Chapter 4, Replacement Procedures. If the drive is still  
not functioning properly, perform Check 3.  
Check 3 The system board may be damaged. Replace it with new one following the  
instructions in Chapter 4, Replacement Procedures.  
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2 Troubleshooting Procedures  
2.10 Modem Troubleshooting  
START  
Perform telephone line  
connection check  
(Procedure 1)  
Check / replace  
telephone line and  
connections  
Computer unable to  
detect telephone signal?  
Yes  
No  
Perform connection check  
(Procedure 2)  
Perform replacement  
check  
(Procedure 3)  
Replace system board  
END  
Figure 2-9 Modem troubleshooting process  
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2 Troubleshooting Procedures  
This section describes how to determine if the computer's modem is functioning properly.  
Figure 2-9 outlines the process. Perform the steps below starting with Procedure 1 and  
continuing with the other procedures as required.  
Procedure 1: Telephone line connection check  
Procedure 2: Modem card connection check  
Procedure 3: Modem card replacement check  
Procedure 1  
Telephone line connection check  
The telephone cable may be damaged or the connections may be loose. Attempt to connect  
the computer to a network through using the modem. If the modem does not function at all,  
go to Procedure 3. If the attempt fails because the computer detects no telephone signal, the  
fault may be in the telephone cable, the wall socket or the modem port. Perform Check 1:  
Check 1 Make sure telephone cable is firmly plugged into both the telephone wall socket  
and the modem port of the computer. If the cable is connected correctly, go to  
Check 2.  
Check 2 Make sure the modem port is firmly secured to the system board of the computer.  
If the malfunction remains, go to Check 3.  
Check 3 The telephone cable may be damaged. Replace with a good cable. If the  
malfunction remains, go to Procedure 2.  
Procedure 2  
Modem card connection check  
Disassemble the computer following the steps described in Chapter 4, Replacement  
Procedures and ensure that the modem card is well connected to the system board. If the  
problem persists, perform Procedure 3.  
Procedure 3  
Modem replacement check  
The modem card or RJ-11 jack may be faulty. Try replacing them. If the problem persists, the  
system board may be defective or damaged. Replace the System Board with a new one  
following the steps in Chapter 4, Replacement Procedures.  
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2 Troubleshooting Procedures  
2.11 Wireless LAN Troubleshooting  
START  
Perform diagnostic test  
(Procedure 1)  
Wireless LAN system  
is not faulty. Continue  
troubleshooting - refer  
to Figure 2.1  
Was a wireless LAN problem delected?  
Yes  
No  
Perform connector and replacement check  
(Procedure 2)  
Replace wireless LAN antenna/unit  
Replace system board  
END  
Figure 2-10 Wireless LAN troubleshooting process  
The wireless LAN antenna wire, wireless LAN unit or system board may each be the source  
of a wireless LAN fault. Any of these components may be damaged. To determine if the  
computer’s wireless LAN system is functioning properly, perform the following procedures.  
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2 Troubleshooting Procedures  
Figure 2-10 outlines the process. Start with Procedure 1 and continue with the other  
procedures as instructed.  
Procedure 1: Diagnostic test  
Procedure 2: Connector and replacement check  
Procedure 1  
Diagnostic test  
Run the Diagnostic Program, which will automatically execute the wireless LAN test. Test  
and Diagnostic for more information on the program.  
If an error is located, go to Procedure 2. If an error is not located, the wireless LAN system is  
functioning properly.  
Procedure 2  
Connector and replacement check  
The wireless LAN antenna, wireless LAN unit or system board may be disconnected or  
damaged. Disassemble the computer following the steps described in Chapter 4, Replacement  
Procedures, and perform the following checks.  
Check 1 Make sure that the wireless LAN antenna is firmly connected to the Wireless  
LAN module (refer to Chapter 4 for instructions) and that the wireless LAN  
module is securely slotted into the system board. If the problem persists, go to  
Check 2.  
Check 2 Check that the wireless communication switch is turned to “On”, and then make  
sure that the wireless communication LED on the front panel is light. If the LED  
is light but the wireless LAN function is still faulty, the antenna may be damaged.  
Replace with a new antenna following the steps in Chapter 4, Replacement  
Procedures. If the problem persists, or if the wireless LAN LED is not light when  
the wireless communication switch is turned to “On”, go to Check 3.  
Check 3 The wireless LAN unit may be damaged. Replace it with a new one following the  
instructions in Chapter 4. If the problem still exists, perform Check 4.  
Check 4 The system board may be damaged. Replace it with a new one following the  
instructions in Chapter 4.  
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2 Troubleshooting Procedures  
2.12 Camera Troubleshooting  
Figure 2-11 Camera troubleshooting process  
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2 Troubleshooting Procedures  
The Camera board or system board may be the reason of a Camera fault. Either of these two  
components may be damaged. To determine if the computer’s Camera is functioning  
properly, perform the following procedures. Figure 2-11 outlines the process. Start with  
Procedure 1 and continue with the other procedures as instructed.  
Procedure 1: Diagnostic test  
Procedure 2: Connector and replacement check  
Procedure 1  
Diagnostic test  
Run the functioning Program in windows, which will display the Camera test result.  
If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the  
Camera system is functioning properly.  
Procedure 2  
Connector and replacement check  
The Camera board or system board may be disconnected or damaged. Disassemble the  
computer following the steps described in Chapter 4, Replacement Procedures, and perform  
the following checks.  
Check 1 Make sure that the Camera board FFC is securely slotted into the system board. If  
the problem persists, go to Check 2.  
Check 2 The Camera board may be damaged. Replace it with a new one following the  
instructions in Chapter 4. If the problem still exists, perform Check 3.  
Check 3 The system board may be damaged. Replace it with a new one following the  
instructions in Chapter 4.  
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2 Troubleshooting Procedures  
2.13 3 in 1 card Troubleshooting  
START  
Perform 3 in 1 CARD test  
(Procedure 1)  
Do errors occur during 3  
IN 1 CARD test?  
3 IN 1 unit is not  
faulty.  
No  
Yes  
Perform 3 IN 1 card socket  
replacement check  
(Procedure 2)  
Replace system board  
END  
Figure 2-12 3in 1 card troubleshooting process  
This section describes how to determine if the Bridge media assemble card player is  
functioning properly. The process is summarized in Figure 2-12. Perform the steps below  
starting with Procedure 1 and continuing with the other procedures as required.  
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2 Troubleshooting Procedures  
Procedure 1: Bridge media assemble card test  
Procedure 2: Express socket replacement check  
Procedure 1  
Bridge media assemble card test  
The Bridge media assemble card test card contains a Bridge media assemble card test  
program. Ensure the card in fully inserted into the socket before running the program.  
If an error occurs during the Bridge media assemble card test, perform Procedure 2. If no  
error occurs, it is likely that the original Bridge media assemble card was faulty.  
Procedure 2  
Bridge media assemble card socket replacement check  
The Bridge media assemble card socket may be damaged or defective, for instance the socket  
pins can be bent. Disassemble the computer following the steps described in Chapter 4,  
Replacement Procedures If the problem persists, the system board may be defective or  
damaged. Replace the system board with a new one following the steps in Chapter 4.  
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2 Troubleshooting Procedures  
2.14 HDD Troubleshooting  
Figure 2-13 HDD troubleshooting process  
The HDD or system board may be the reason of a HDD fault. Either of these two components  
may be damaged. To determine if the computer’s HDD is functioning properly, perform the  
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2 Troubleshooting Procedures  
following procedures. Figure 2-13 outlines the process. Start with Procedure 1 and continue  
with the other procedures as instructed.  
Procedure 1: Diagnostic test  
Procedure 2: Connector and replacement check  
Procedure 1  
Diagnostic test  
Run the Diagnostic Program, which will automatically execute the HDD R/W test. Refer to  
Chapter 3, Tests and Diagnostics for more information on the program.  
If an error is located, go to Procedure 2. If an error is not located, the HDD function is  
functioning properly.  
Procedure 2  
Connector and replacement check  
The HDD module or system board may be disconnected or damaged. Disassemble the  
computer following the steps described in Chapter 4, Replacement Procedures, and perform  
the following checks.  
Check 1 Make sure that the HDD module is securely slotted into the system board. If the  
problem persists, go to Check 2.  
Check 2 The HDD module may be damaged. Replace it with a new one following the  
instructions in Chapter 4. If the problem still exists, perform Check 3.  
Check 3 The system board may be damaged. Replace it with a new one following the  
instructions in Chapter 4.  
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2 Troubleshooting Procedures  
2.15 CRT Troubleshooting  
S T A R T  
P er f o r m C R T c o n n ec ti o n  
c h ec k  
( P r o c ed u r e 1 )  
D o es r ep l ac em en t  
C R T c ab l e  
f u n c ti o n p r o p er l y ?  
R ep l ac e C R T  
c ab l e  
Y es  
N o  
P er f o r m C R T set c h ec k  
( P r o c ed u r e 2 )  
U se d i f f er en t  
C R T set  
Y es  
C R T f u n c ti o n i n g o k ?  
N O  
C h ec k C R T  
P o r t  
c o n n ec t i o n  
R ep l ac e sy stem b o ar d  
E N D  
Figure 2-14 CRT Troubleshooting Process  
To determine if the computer’s CRT port is functioning properly, perform the following  
procedures. Figure 2-14 outlines the process. Start with Procedure 1 and continue as  
instructed.  
Procedure 1: CRT connection check  
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2 Troubleshooting Procedures  
Procedure 2: CRT set check  
Procedure 1 CRT connection check  
The CRT cable may be damaged or the connections may be loose. Perform Check 1:  
Check 1 Make sure CRT cable is firmly plugged into both the CRT set and the CRT port  
of the computer. If the cable is connected correctly, go to Check 2.  
Check 2 Make sure the CRT port is firmly secured to the system board of the computer. If  
the malfunction remains, go to Check 3.  
Check 3 The CRT cable may be damaged. Replace with a good cable. If the malfunction  
remains, go to Procedure 2.  
Procedure 2  
CRT set check  
The CRT set may be faulty. Perform Check 1:  
Check 1 Try using the set for CRT reception. If it does not work, the set may be damaged.  
If the set does work, perform Check 2.  
Check 2 Try connecting a different CRT to the computer. If the replacement CRT works,  
the original set may be damaged. If the replacement set does not work the system  
board may be damaged. Replace it with a new one following the instructions in  
Chapter 4.  
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2 Troubleshooting Procedures  
2.16 HDMI Troubleshooting  
S T A R T  
P erform H D M I co nn ection  
check  
(P rocedu re 1 )  
D o es replacem ent H D M I  
cab le  
R ep lace H D M I  
cable  
Y es  
fun ction prop erly?  
No  
P erform H D M I set check  
(P rocedu re 2 )  
U se differen t  
H D M I set  
H D M I functio ning ok?  
Y es  
No  
R ep lace system b oard  
E N D  
Figure 2-15 HDMI troubleshooting process  
To determine if the computer’s HDMI port is functioning properly, perform the following  
procedures. Figure 2-15 outlines the process. Start with Procedure 1 and continue as  
instructed.  
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2 Troubleshooting Procedures  
Procedure 1: HDMI connection check  
Procedure 2: HDMI set check  
Procedure 1  
HDMI connection check  
The CRT cable may be damaged or the connections may be loose. Perform Check 1:  
Check 1 Make sure HDMI cable is firmly plugged into both the CRT set and the CRT port  
of the computer. If the cable is connected correctly, go to Check 2.  
Check 2 Make sure the HDMI port is firmly secured to the system board of the computer.  
If the malfunction remains, go to Check 3.  
Check 3 The HDMI cable may be damaged. Replace with a good cable. If the malfunction  
remains, go to Procedure 2.  
Procedure 2  
HDMI set check  
The TV set may be faulty. Perform Check 1:  
Check 1 Try using the set for television reception. If it does not work, the set may be  
damaged. If the set does work, perform Check 2.  
Check 2 Try connecting a different television to the computer. If the replacement  
television works, the original set may be damaged. If the replacement set does not  
work, the system board may be damaged. Replace it with a new one following the  
instructions in Chapter 4.  
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2 Troubleshooting Procedures  
2.17 MIC Troubleshooting  
Figure 2-16 MIC troubleshooting process  
The MIC line or system board may be the reason of a MIC fault. Either of these two  
components may be damaged. To determine if the computer’s MIC is functioning properly,  
perform the following procedures. Figure 2-16 outlines the process. Start with Procedure 1  
and continue with the other procedures as instructed.  
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2 Troubleshooting Procedures  
Procedure 1: Diagnostic test  
Procedure 2: Connector and replacement check  
Procedure 1  
Diagnostic test  
Run the functioning Program on Windows model, which will display the MIC test result.  
If tests and diagnostics result abnormal go to Procedure 2. If an error is not located, the MIC  
module functioning is properly.  
Procedure 2  
Connector and replacement check  
The MIC line or system board may be disconnected or damaged. Disassemble the computer  
following the steps described in Chapter 4, Replacement Procedures, and perform the  
following checks.  
Check 1 Make sure that the MIC line is securely slotted into the system board. If the  
problem remains, go to Check 2.  
Check 2 The MIC line may be damaged. Replace it with a new one following the  
instructions in Chapter 4. If the problem still exists, perform Check 3.  
Check 3 The system board may be damaged. Replace it with a new one following the  
instructions in Chapter 4.  
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2 Troubleshooting Procedures  
2.18 Thermal Module troubleshooting  
START  
CPU replacement check  
(Procedure 1)  
Thermal module  
replacement check  
(Procedure 2)  
Replace system board  
END  
Figure 2-17 Thermal Module troubleshooting process  
To determine if the computer’s built-in Thermal Module is functioning properly, perform the  
following procedures. Figure 2-17 outlines the process. Start with Procedure 1 and continue  
as instructed.  
Procedure 1: CPU replacement check  
Procedure 2: Thermal Module replacement check  
Procedure 3: System board replacement check  
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2 Troubleshooting Procedures  
Procedure 1  
CPU replacement check  
Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the  
computer and then perform the following checks.  
If there is still an error after replacement CPU, go to Procedure 2.  
Procedure 2  
Thermal Module replacement check  
Refer to Chapter 4, Replacement Procedures, for instructions on how to disassemble the  
computer and then perform the following checks.  
If there is still an error after replacement Thermal Module, go to Procedure 2.  
Procedure 3  
System board replacement check  
Replace the system board with a new one following the steps in Chapter 4.  
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2 Troubleshooting Procedures  
2.19 LAN troubleshooting  
S T A R T  
P e r f o r m L A N c a b l e  
c o n n e c t i o n c h e c k  
( P r o c e d u r e 1 )  
D o e s r e p l a c e m e n t  
L A N c a b l e  
f u n c t i o n p r o p e r l y ?  
R e p l a c e L A N  
c a b l e  
N o  
Y es  
P e r f o r m L A N p o r t c h e c k  
( P r o c e d u r e 2 )  
U s e d i f f e r e n t  
L A N p o r t  
N o  
L A N p o r t f u n c t i o n i n g o k ?  
Y es  
R e p l a c e s y s t e m b o a r d  
E N D  
Figure 2-18 LAN troubleshooting process  
To determine if the computer’s built-in LAN is functioning properly, perform the following  
procedures. Figure 2-18 outlines the process. Start with Procedure 1 and continue as  
instructed.  
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2 Troubleshooting Procedures  
Procedure 1: LAN connection check  
Procedure 2: LAN port check  
Procedure 1  
LAN connection check  
The LAN cable may be damaged or the connections may be loose. Perform Check 1:  
Check 1 Make sure LAN cable is firmly plugged into both the LAN set and the LAN port  
of the computer. If the cable is connected correctly, go to Check 2.  
Check 2 The LAN cable may be damaged. Replace with a good cable. If the malfunction  
remains, go to Procedure 2.  
Procedure 2  
LAN port check  
The LAN set may be faulty. Perform Check 1:  
Check 1 Try connecting a different LAN port to the computer. If the replacement LAN  
works, the original set may be damaged. If the replacement set does not work, the  
system board may be damaged. Replace it with a new one following the  
instructions in Chapter 4.  
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3. Tests and Diagnostics  
Chapter 3  
Tests and Diagnostics  
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3. Tests and Diagnostics  
Contents  
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3. Tests and Diagnostics  
3.19 1st HDD Test ......................................................................................................................... 33  
3.19 2nd HDD Test .................................................................................................................... 35  
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3. Tests and Diagnostics  
3.1 The Diagnostic Test  
This chapter explains how to use the Test & Diagnostic program to test the functions of the  
(Base on Los Angeles 10A+/10AG+/10AL+ T&D version 1.2) hardware modules. The Test &  
Diagnostic Program is stored on the T&D diskettes. The program consists of a series of tests that  
run automatically when the Diagnostics Program items are selected and executed.  
NOTES:To start the diagnostics, follow these steps  
1. Check all cables for loose connections.  
2. Exit this program when you are at Main Menu.  
The TEST & DIAGNOSTIC PROGRAM contains the following functional tests:  
CONFIG CHECK TEST  
Beep sound TEST  
FAN ON/OFF TEST  
MAIN BATTERY CHARGE TEST  
FDD TEST  
Memory check  
KEYBOARD TEST  
MOUSE(PAD) TEST  
LCD PIXELS MODE TEST  
MAGNETIC SWITCH TEST  
LAN TEST  
RTC TEST  
IEEE1394 CODE TEST  
Speaker EQ Check&Rewrite  
Button Test  
Front Edge logo Check  
1st HDD Test  
2nd HDD Test  
RDMI Test  
WDMI Test  
You will need the following equipment to perform some of the Diagnostic test programs.  
The diagnostics USB disk  
A formatted working diskette for the floppy disk drive test (Floppy Disk Drive Test)  
A LAN loopback  
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3. Tests and Diagnostics  
3.2 Executing the Diagnostic Test  
Free_DOS is required to run the DIAGNOSTICS PROGRAM. To start the DIAGNOSTIC  
PROGRAM, follow these steps:  
Insert the diagnostics USB disk drive and turn on the computer. (The diagnostics diskette  
contains the Free-DOS boot files.) And then follow the instructions for T&D program  
installed in USB driver)  
The T&D Program can run single test by you press corresponsive English letter of test item, and  
it also asks you if you like to copy test log file to USB disk as reference at the end of test(s).  
The test list is as the following:  
A. CONFIG CHECK TEST  
B. Beep sound TEST  
C. FAN ON/OFF TEST  
D. MAIN BATTERY Charge TEST  
E. FDD TEST  
F. Memory check  
G. KEYBOARD TEST  
H. MOUSE (PAD) TEST  
I. LCD PIXELS MODE TEST  
J. MAGNETIC Switch TEST  
K. LAN TEST  
L. RTC TEST  
M. IEEE1394 CODE TEST  
N. SPEAKER EQ CHECK TEST  
O. Button Test  
P. Front Edge logo Check  
Q. 1st HDD Test  
R. 2nd HDD Test  
S. RDMI Test  
T. WDMI Test  
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3. Tests and Diagnostics  
The below display will show up at the beginning of T&D program  
If the test result passes, the following display will show up:  
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3. Tests and Diagnostics  
If an error is detected and a test fails, the following message displays:  
Then press any key for next actions – the below display presented if copying test log file  
onto diskette is necessary. This action will be executed when “Y” key pressed.  
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3. Tests and Diagnostics  
It will skip this process if “N” key pressed.  
And then it will check if it’s necessary to leave this program. Program will quit when “Y”  
key pressed and it will go back main menu for next test if “N” key pressed.  
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3.3 Display configuration  
3 Tests and Diagnostics  
3.3 Display Configuration  
This Item will show the unit configuration. It includes:  
CPU (CPU type)  
DDRAM SIZE  
Panel ID  
HDD1 type & capacity (Vendor ID. Model .Firmware)  
HDD2 type & capacity (Vendor ID. Model .Firmware)  
VRAM size / VGA CHIP TYPE  
Battery cell (3cell; 6cell; 9cell)  
Wireless type  
LAN Type  
1394  
Bluetooth  
SKUID  
The screen should display as below:  
9
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3. Tests and Diagnostics  
3.4 Beep sound test  
The beep sound test allows the user to aurally confirm the speaker functions. And the speaker  
will send out music during test.  
NOTE: Remember to tune up the volume as “Maximum” before this test starts.  
The screen should display as below, indicating whether the test is passed or failed after the  
question.  
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3 Tests and Diagnostics  
3.5 Fan ON/OFF Test  
The fan test allows the user to test aurally whether the fan is working. And follow the below  
procedures for this test:  
The computer will let the fan be “ON” after any key pressed. Feel the wind or  
listen the rotating sound to check whether the fan is working or not.  
NOTE: Remember to approach fan outlet that is near right side of unit whether fan is  
“ON”.  
The computer will stop the fan working after any key pressed. Feel the wind or  
listen the sound to check if the fan is “OFF”.  
The screen should display as below, indicating whether the test is passed or failed after the  
question.  
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3. Tests and Diagnostics  
After Press “Y”, computer will auto test FAN RPM, and it will auto check.  
The screen will show below picture, if FAN RPM check is OK;  
If FAN RPM check is NG, it will show as below:  
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3. Tests and Diagnostics  
3.6 Main Battery Charge Test  
NOTE: The AC adaptor should be connected to successfully run this test  
1.>. 90W with 19V DC for UMA SKU  
2.>- 120W with 19V DC for discrete SKU  
This test shows and measures the main battery:  
Battery type (Lion)  
Manufacturer (Sanyo/Panasonic/Sony)  
Remain charge capacity (0 ~ 100%)  
Charge function (PASS/FAIL)  
- “Battery Is Full” showed when “remain charge capacities” is 100%  
The screen should display as below, if the charge function is OK, will show:.  
If the charge function is NG, the screen will display as:  
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3. Tests and Diagnostics  
3.7 Main Battery Change Test  
3. 7 FDD Test  
NOTE: Before running the FDD test, prepare a formatted work diskette (1.44 MB).  
Remove the diagnostics diskette and insert the work diskette into the FDD. The contents of  
the floppy diskette maybe erased.  
The Floppy Disk Test includes three subtests of the:  
1. Sequential seek/verify function (Range: Track 0 ~ 79)  
2. Funnel code seek/verify function (Range: Track 0 ~ 79)  
3. Write/Read/Compare pattern function (Range: Track 75 ~ 79)  
NOTE: The write-protected device of this formatted diskette should be “Disable”.  
The subtests run automatically.  
NOTE: Press Esc” key can skip the current subtest.  
The screen should display as below, indicating whether the subtests pass or fail when finished.  
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3. Tests and Diagnostics  
3.8 Memory check  
This test will check if the computer’s Memory Frequency and Size is correct in every slot.  
Before Memory test start, you should choice the below item:  
1. Memory Read test  
2. Memory Write test  
3. Memory Read & Write test  
4. Memory INFO test  
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When you execute this test, after you press the related number, the test picture will show as  
below:  
Memory Read Test  
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3. Tests and Diagnostics  
Memory Write Test  
Memory Read & Write Test  
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3 Tests and Diagnostics  
Memory Info Test  
3. 9 Keyboard Test  
The keyboard test checks the all keys function.  
NOTE: The Num Lock and the Overlay mode must be off to execute the keyboard test.  
Before keyboard test starts, the keyboard matrix code should be chosen as below display:  
1. S (US, for America)  
2. J (Japan, for Japan)  
3. K(UK, for United Kingdom)  
When you execute this test, the keyboard layout is drawn on the display. When any key is  
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3. Tests and Diagnostics  
pressed, the corresponding key on the screen changes to black as shown below.  
It will indicate whether the sub test is passed or failed after the question.  
US Keyboard  
Japan keyboard  
NOTE: The “Fn” key cannot be tested in the keyboard test.  
To determine whether the “Fn” key is working correctly, press “Fn+F6 ” or “Fn+F7  
” keys to check if LCD display brightness change gradually.  
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3 Tests and Diagnostics  
UK keyboard  
3.10 Mouse (Pad) Test  
The Mouse test allows the user to select and assign values to the following, using the Touch Pad  
or “Tabkey to move between selections:  
1. Mouse Speed (on a scale from slow to fast)  
2. Acceleration (Off, Low, Medium, High)  
3. Button Assignments (Left + Right / Right button, either Unassigned or Drag  
Lock)  
4. Swap Buttons (Left /Right)  
NOTE: The Touch Pad test cannot be used to test an external USB mouse.  
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3. Tests and Diagnostics  
The Touch Pad button subtest allows users to test their Touch Pad buttons. If the buttons are  
clicked, the cursors should appear in the corresponding box of the button figure that is displayed  
on the screen as below.  
After checking T/Pad buttons and cursor’s function, use “Tab” key or use T/Pad cursor to click  
the “OK” column will end this test.  
It will indicate whether the subtests pass or fail after three questions.  
NOTE: The above figure has three compartments although the Touch Pad installed may  
only have two buttons. In this case, the central compartment in the figure does not  
correspond to any button.  
3.11 LCD Pixels Mode Test  
This LCD pixels mode test checks whether video display is fine.  
This test includes two modes of the test:  
1. Text Mode  
- including 40*25 (16 colors) and 80*25 (2/16colors).  
2. VGA Mode  
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3. Tests and Diagnostics  
- including 320*200 (4/16/256 colors), 640*200 (2/16 colors), 640*350 (2/16 colors),  
640*480 (2/16/256 colors), 800*600 (256 colors) and 1024*768 (256 colors).  
The screen should display as below, indicating whether the test is passed or failed after the  
question.  
3.12 Magnetic Switch Test  
The Magnetic switch test checks the Magnetic function of the unit. When LCD cover closed, the  
Magnetic should enable to turn off the display.  
Follow below steps to run this test:  
1. Close the LCD cover.  
2. Open the LCD.  
Then it will indicate whether the test is passed or failed.  
1>. If the Magnetic switch test fail, it will show below display:  
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3. Tests and Diagnostics  
2>. If the Magnetic switch test pass, it will show below display:  
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3. Tests and Diagnostics  
3.13 LAN Test  
The LAN test checks the LAN full-duplex environment.  
NOTE: LAN loopback needs to plug in before test begins.  
And LAN information will show on the test screen:  
IO Base – Port: A000H  
IRQ – BH, it’s “IRQ B”.  
Node – it is “MAC Address”.  
Line Speed – 1000Mbps or 100Mbps or 10 Mbps.  
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3. Tests and Diagnostics  
Bus ID – it’s “14”.  
The LAN test includes three subtests of the:  
1. Speed1000  
2. Speed100  
3. Speed10  
The subtests run automatically.  
The screen should display as below, indicating whether the subtests pass or fail when finished.  
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3. Tests and Diagnostics  
If an error is detected and a test fails, the following message displays:  
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3. Tests and Diagnostics  
3.14 RTC Test  
Checks the computer’s RTC (Real Time Clock) and calendar functions by comparing the DOS  
and CMOS values.  
The test runs automatically.  
The screen should display as below, indicating whether the test is passed or failed when finished.  
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3. Tests and Diagnostics  
3.15 Read 1394 GUID  
This test will check if the computer’s EEPROM 1394GUID code is correct.  
NOTE: Must open the RAM Door to see RAM connector GUID bar code before test item  
begins. LC_LA don’t support this function  
The figure below will be displayed:  
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3. Tests and Diagnostics  
3.16 Speaker EQ(Equalizer Quality factor) Type Check&Re-Write  
This test will check if the computer’s EEPROM EQ type is correct.  
The EQ Type test includes two subtests of the:  
1. Read EQ Type from EEPROM  
2. Re-Write EQ Type to EEPROM  
NOTE: To execute this test, you must select speaker type (Harman or No brand).  
LC_LA only support No brand mode.  
The figure below will be displayed:  
3.17 Sensor Button Test  
NOTE: LC_LA don’t support this function.  
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3. Tests and Diagnostics  
The Sensor button test allows the user to manually test each of Sensor button  
buttons.  
Press each of the buttons on the front panel in turn. A yellow bar will appear on the relevant  
section of the figure if the button passes the test.  
Press ESC to quit the test.  
3.18 Front Edge Logo check  
NOTE: LC_LA don’t support this function.  
Because this Model have Front Edge Logo, must set the Front Edge Logo if the unit has this logo,  
if you select this item, the figure below will be displayed:  
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3. Tests and Diagnostics  
Please check the units whether have the Front Edge Logo:  
If have the logo, please key 1 to set the Front Edge Logo.  
If not have the logo, please key 2 to disable the Front Edge Logo.  
Please read the notice to check the function is enabling or be disable in BIOS setup menu.  
Restart the computer after you change BIOS setting of this function every time.  
Notice: Check logo LED on/off function.  
1. If we select “2” to disable the Front Edge logo function by program, there haven’t the item  
of Illumination LED in BIOS Menu, the picture likes below.  
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3. Tests and Diagnostics  
2. If we select “1” to enable the Front Edge logo function by program, There have the item of  
Illumination LED in BIOS Menu.  
2.1 Select enable to let the Front Edge logo item in enable mode (show as below picture),  
and then restart the machine, the Front Edge Logo Led will be light.  
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3. Tests and Diagnostics  
3.19 1st HDD Test  
The HDD test allows the user to verify the 1st HDD ok or not. First, please select HDD test  
method, Screen would display as below:  
After you select the method, then input password: “hard disk”, if input password is Right, the  
screen would display as below:  
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3. Tests and Diagnostics  
If input password is wrong, the screen would display as below:  
The screen will display as below picture to show the subtest is passed or failed when finished:  
If it is show the picture as below, it means HDD function is OK  
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3. Tests and Diagnostics  
If the picture shows as below, it means he HDD function is NG  
3.19 2nd HDD Test  
NOTE: LC_LA don’t support this function.  
The HDD test allows the user to verify the 2nd HDD ok or not. It will show the below picture,  
and user must select whether it has 2nd HDD.  
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3. Tests and Diagnostics  
If you second HDD, please press “Y”, then computer will request you select HDD test method,  
Choice HDD test method, Screen would display as below:  
After you select the method, then input password: “hard disk”, if input password is Right, the  
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3. Tests and Diagnostics  
screen would display as below:  
If input password is wrong, the screen would display as below:  
The screen will display as below picture to show the subtest is passed or failed when finished:  
If it is show the picture as below, it means HDD function is OK  
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3. Tests and Diagnostics  
If the picture shows as below, it means he HDD function is NG  
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3. Tests and Diagnostics  
3.21 Read DMI  
Compal write Toshiba Part No (version), Toshiba Serial No (Serial No), Product Name, OEM  
string and UUID, If you want to double check the DMI data, please select Read DMI item, the  
figure below will be displayed:  
3.22 Write DMI  
When you want to write DMI data, please select which data you want to write, the figure below  
will be displayed:  
1. Write OME string (64)  
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3. Tests and Diagnostics  
2. Write Version (32)  
3. Write Serial (32)  
4. Write Product (32)  
After write OK, you should reboot the system that can make the setting effective, or you can  
write next data before reboot system, the figure below will displayed:  
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3. Tests and Diagnostics  
NOTE: should input correct DMI data, and should reboot the system that can make the  
setting effective.  
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Chapter 4  
Replacement Procedures  
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4 Replacement Procedures  
Chapter 4  
Contents  
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Figures  
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4 Replacement Procedures  
4.1  
General  
This chapter explains how to disassemble the laptop and replace Field Replaceable Units (FRUs).  
Some replacement procedures may not require you to remove all the surrounding FRUs to  
replace only one FRU. The chart below shows the FRUs in the order in which they should be  
removed in a top-down manner, irrespective of their physical locations. The FRUs shown in the  
top area of the chart should normally be removed before removing the FRUs shown in the  
bottom area. To replace the FRUs, first identify the suspect FRU for the system failure. Next,  
according to this chart, determine the FRUs that need to be removed before removing the suspect  
FRU. After you determine those FRUs, go to the appropriate sections according to the section  
numbers shown in the boxes. Then start removal and replacement.  
4.2 Battery  
4.3 HDD  
4.4 Memory  
4.7 ODD  
4.10 Power Board  
4.11 Speakers  
4.6 Modem Card  
(BTO)  
4.5 WLAN Card  
4.12 Touch Pad  
Bracket  
4.8 Keyboard Cover  
and Keyboard  
4.9 Logic Upper  
Assembly  
4.15 CPU and  
Thermal Module  
4.13 Thermal  
Fan  
4.14 Motherboard  
4.20 Hinge Saddle  
4.21 USB Board  
4.17 LCD Bezel  
Assembly  
4.16 Display Assembly  
4.18 LCD Module  
and Inverter Board  
4.22 RJ11 Jack  
4.19 Camera  
How to use the chart (two examples):  
4.2 Battery  
4.3 HDD  
4.4 Memory  
4.7 ODD  
4.10 Power Board  
For removing the Motheroard:  
4.6 Modem Card  
(BTO)  
4.5 WLAN Card  
4.11 Speakers  
First, remove parts from 4.8  
Keyboard Cover & Keyboard, 4.9  
Logic Upper Assembly, 4.13  
Thermal Fan.  
4.12 Touch Pad  
Bracket  
4.8 Keyboard Cover  
and Keyboard  
4.9 Logic Upper  
Assembly  
4.15 CPU and  
Thermal Module  
4.13 Thermal  
Fan  
4.14 Motherboard  
4.20 Hinge Saddle  
4.21 USB Board  
4.17 LCD Bezel  
Assembly  
For removing the LCD Module:  
First, remove LCD Bezel Assembly,  
then remove the LCD module and  
the Inverter Board.  
4.16 Display Assembly  
4.18 LCD Module  
and Inverter Board  
4.22 RJ11 Jack  
4.19 Camera  
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Safety Precautions  
Before you begin disassembly read the following safety precautions carefully. Be sure to follow  
them while you are working.  
DANGER:  
1. Always use the genuine batteries or replacement batteries authorized by Toshiba.  
Batteries other than those differ in specifications and are incompatible with the laptop.  
They may burst or explode. To avoid leakage of alkaline solutions, never heat or  
disassemble the battery packs. Never throw the battery packs into a fire. If this is  
violated, they will explode.  
2. The components such as the power supply and inverter carry high voltages. When you  
partially disassemble the laptop and turn on the components, use extreme care not to  
touch the connectors and components to avoid the risk of electrical shock. Do not  
disassemble individual components during first-level maintenance.  
WARNING:  
1. To avoid the risk of electrical shock, turn the laptop off and remove the AC adapter from  
the electrical outlet.  
2. Because the battery in the laptop is left charged, the risk of electrical shock remains  
even after the AC adapter is removed from the electrical outlet. To avoid the risk of  
electrical shock, be sure to remove any metal jewelry or accessories such as necklaces,  
bracelets, and rings before starting work. Never work with damp or wet hands.  
3. To avoid personal injury, use care to avoid the sharp edges or corners of the  
components.  
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4 Replacement Procedures  
CAUTION:  
1. Before replacing a component, make sure that the replacement component meets the  
required specifications. To avoid laptop failures, never use components that do not meet  
the specifications.  
2. To avoid internal damage such as short circuits and fire, never drop metal objects such  
as screws, pins, paper clips, etc. into the components. When a screw is removed, be sure  
to replace a screw that is the same size as the original screw. Make sure that all the  
screws are fastened securely. Loose screws can cause short circuits, overheating,  
smoke, or fire.  
3. Before raising a FRU or other component, make sure that all the component cables  
have been disconnected to avoid the risk of electrical shock caused by accidental  
contact with the energized components.  
4. For AC input, be sure to use the AC adapter and AC power cable that come with your  
laptop or Toshiba-recommended equivalents.  
5. To avoid the risk of electrical shock, make sure that all the replacement components  
meet the specifications of the laptop and that all the cables and connectors are fastened  
securely.  
6. Inside the PC are components that become hot during operation (such as the CPU and  
cooling module). To avoid burns, let the hot components cool down before starting  
inspection or repair task.  
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Before You Begin  
Before you begin to disassemble the laptop, keep in mind the precautions and advice in this  
section. Always begin disassembly by removing the AC adapter and battery pack. Remove the  
optional parts and accessories as well. The procedures for removing the batteries will be  
explained later.  
Disassemble the laptop only when an abnormality has occurred.  
Use only the recommended tools.  
To run and store the laptop, be sure to prepare a working environment that is free from:  
Dust and contaminants  
Static electricity  
Extremely high or low temperatures and extremely high humidity  
Run the diagnostic tests explained in Chapter 2 of this manual to identify the FRU that has  
probably caused the system failure.  
Perform only the required machine operations. Use only the disassembly and reinstallation  
procedures described in this manual.  
Place the removed components in a safe place away from the laptop so that they are not damaged  
or get in the way of you doing your work.  
Normally, a number of screws need to be removed or replaced during disassembling. Place the  
removed screws in a safe place so that you can easily find the right screws for the right  
components.  
When assembling the laptop, use the specified screws to fasten the parts to the specified  
locations. See the appropriate explanations and figures for screw sizes.  
To avoid personal injury, use care to handle components that have sharp edges or corners.  
After you have replaced a FRU, check that the FRU works correctly to ensure normal laptop  
operation.  
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4 Replacement Procedures  
Disassembly Procedures  
The cable connectors come in these two basic types:  
Pressure plate connectors  
Normal pin connectors  
To remove a pressure plate connector, pull up the tabs on either side of the connector's plastic  
pressure plate and gently pull the cable out of the connector. To reconnect the cable to the  
pressure plate's connector, raise the pressure plate up to a satisfactory height and slide the cable  
into the connector. Secure the cable in the correct position by pressing down the sides of the  
pressure plate so that the plate is flush with the sides of the connector. Grasp and pull the cable  
gently to check that the cable is connected firmly. If the cable came off the connector, reinsert  
the cable by raising the pressure plate up to a satisfactory height.  
Normal pin connectors are used for all the other types of cables. These connectors can be  
installed or removed by simply inserting them or pulling them out.  
Assembly Procedures  
You have to reassemble the laptop after you have disassembled the laptop and fixed the  
component that caused the problem.  
When reassembling the laptop, keep the following general guidelines in mind:  
Take your time to carry out the suggested instructions completely. Hurried reassembly  
can often cause problems.  
Check that all the cable and connectors are fastened securely.  
Before securing the FRUs or other parts, check that the cables are not caught by the  
screws or FRUs.  
Check that all the latches are closed securely.  
Check that all the required screws are used to secure the FRUs. Using wrong screws can  
damage the threads or heads of the screws or does not ensure that the FRUs are secure.  
After installing a FRU, make sure that the FRU and laptop work normally.  
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Tools and Equipment  
For your safety and that of other people in the working environment, it is strongly recommended  
that you use electrostatic discharge (ESD) equipment. The proper use of this equipment will  
ensure successful repair work and reduce the costs for repairing damaged components. The  
equipment and tools required for disassembly and reassembly are:  
One 2 mm Phillips screwdriver  
One 4 mm flat-blade screwdriver  
Torx screwdriver  
Tweezers (for pulling out screws)  
ESD mats (for the floor and work desks)  
An ESD wrist strap or heel grounder  
Anti-static carpets or flooring  
Air ionizers (for highly electrostatic sensitive areas)  
A plastic card (in credit card size)  
Screw Tightening Torque  
To secure screws, follow the torque values listed below. Over tightening can damage  
components and screws. Under tightening can loosen the screw or cause screws to come off,  
which may result in short circuits or other damage.  
M2 (2 mm)  
0.22 Nm (2.2 kgfcm)  
0.36 Nm (3.5 kgfcm)  
0.51 Nm (5.0 kgfcm)  
0.204 Nm (2.0 kgfcm)  
0.36 Nm (3.5 kgfcm)  
M2.5 (2.5 mm)  
M3 (3 mm)  
M2.5x4 PSP TITE screws  
M2.5x6 GIZA TITE screws  
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4 Replacement Procedures  
Colors of Screw Shanks  
For easy identification of the correct screws, the screw shanks are colored according to their  
lengths, as follows:  
Screws of an odd-numbered length  
White  
Black  
Screws of a special length  
Screws of a special length are those of a length having decimal places (i.e. 16mm).  
Symbols of Screws on the Laptop Body  
For easy maintenance, the screw types are shown on the laptop body as symbols. A symbol  
consists of a letter representing the screw type and a numeral representing the screw length.  
Screw type  
Letter  
Bind screw  
B (stands for bind)  
Flat-head screw  
Super flat-head screw  
Tapping screw  
Other screws  
F (stands for flat-head)  
S (stands for super flat-head)  
T (stands for tapping)  
U (stands for unique-pan head screws, studs, etc.)  
Symbol examples  
6 mm bind screw  
12 mm bind screw  
5 mm stud  
B6  
B12  
U5  
(The numeral represents the rounded length of the threaded portion regardless of the  
entire stud length.)  
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4.2  
Battery  
Removing the Battery Pack  
Remove the battery pack according to the following procedures and Figure 4.1.  
CAUTION: When handling the battery packs, use care not to short circuit the terminals. Do  
not drop, hit, twist, or bend the battery packs. Do not scratch or break up their casing.  
1. Turn the laptop upside down so that the bottom is facing you.  
2. Slide out the battery lock.  
3. Slide the battery release latch and remove the battery pack from the laptop.  
Figure 4.1 Removing the Battery Pack  
NOTE: Dispose of the used battery packs as required by local ordinances or regulations.  
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4 Replacement Procedures  
Installing the Battery Pack  
Install the battery pack according to the following procedures.  
CAUTION: The battery packs contain a lithium ion battery, which can explode due to  
improper replacement, use, handling, or disposal. Always dispose of the battery packs as  
required by local ordinances or regulations. Use only replacement batteries recommended by  
Toshiba.  
NOTE: Visually check the battery's terminals. If they are dirty, clean them with a dry cloth.  
1. Gently insert a new or recharged battery pack into place. Check that the battery release  
latch slides in and stops with a click.  
2. Slide in the battery lock.  
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4.3  
HDD  
Removing the HDD  
CAUTION: Do not press on the top or bottom of the drive.  
Applying such pressure can either corrupt the data in the drive  
or damage the drive.  
There is one HDD equipped in the laptop. Remove the HDD (hard disk drive) according to the  
following procedures and Figure 4.2, 4.3.  
1. To remove the HDD, remove two M2.5x6 HDD door screws that secure the HDD and  
then remove the HDD door.  
M2.5×6*2  
Figure 4.2 Removing the HDD door  
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4 Replacement Procedures  
2. Remove the HDD pack by pulling on the tab attached to the pack.  
NOTE: Do not disassemble the HDD pack when it is working normally. Disassemble or  
replace the HDD pack only if it fails.  
3. Place the HDD pack on a flat surface such as a desk.  
4. To separate the plate from the HDD, remove four M3x3 screws according to the number  
sequence sealed on the HDD plate.  
1
M3×3*4  
2
3
4
Figure 4.3 Removing the HDD plate  
CAUTION: Do not apply pressure to the top or bottom of the drive.  
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Installing the HDD  
Install the HDD according to the following procedures.  
CAUTION: To avoid damage, always hold the HDD only by its sides.  
1. Place the HDD into the HDD plate.  
2. Secure the HDD and its plate with four M3x3 screws.  
CAUTION: To prevent the HDD plate from being distorted when installing the HDD pack  
into the laptop, do not press the center of the HDD pack. Always hold the HDD pack by its  
sides.  
3. Install the HDD pack into the correct position in the laptop. Connect the HDD pack to the  
laptop.  
4. Secure the HDD door by tightening two M2.5x6 screws.  
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4 Replacement Procedures  
4.4  
Memory  
Removing the Optional Memory  
Remove the optional memory according to the following procedures and Figure 4.4, and 4.5 after  
checking that the laptop is turned off.  
CAUTION: Remove the optional memory after turning off the laptop. If this is violated, the  
laptop or memory can be damaged.  
1. Turn the laptop upside down.  
2. Remove one M2.5x5.4 screw that secures the RAM door.  
3. Remove the RAM door.  
CAUTION: Do not touch the connectors on the memory or in the laptop. Contaminated  
connectors can cause memory access problems.  
M2.5×5.4*1  
Figure 4.4 Removing the RAM door  
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4. Spread out the two memory lock latches so that the memory pops up.  
Figure 4.5 Removing the RAM from connector  
5. Pull the memory up and out at an angle, using care to avoid touching the connectors.  
Installing the Optional Memory  
Install the optional memory according to the following procedures after checking that the laptop  
is turned off.  
CAUTION: Install the optional memory after turning off the laptop. If this is violated, the  
laptop or memory can be damaged.  
1. Insert the memory into the connector at an angle of 45 degrees.  
2. Press down on the memory module so that it is secured with both memory lock latches.  
3. Reinstall the optional RAM door.  
4. Secure the RAM door with one M2.5x5.4 screw.  
After the laptop is turned on, check the hardware configuration in the Hardware Setup or  
TESTUP program to make sure that the installed memory has been recognized by the system. If  
it has not been recognized yet, check the connections.  
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4 Replacement Procedures  
4.5  
WLAN Card  
Removing the WLAN Card  
Remove the WLAN card according to the following procedures and Figure 4.6.  
1. Detach the two antennas on the WLAN card.  
2. Remove two M2.5x3 screws securing the WLAN card.  
3. Pull the WLAN card out at an angle.  
M2.5×3*2  
Figure 4.6 Removing the WLAN card  
Installing the WLAN Card  
Install the WLAN card according to the following procedures.  
1. Insert the WLAN card into the connector.  
2. Press the card down and secure it with two M2.5x3 screws.  
3. Attach the two antennas to the WLAN card.  
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4.6  
Modem Card (BTO)  
Removing the Modem Card  
Remove the modem card according to the following procedures and Figure 4.7.  
1. Remove two M2.5x3 screws that secure the modem card.  
2. Flip the modem card over, and detach the cable connected to the card.  
M2.5×3*2  
Figure 4.7 Removing the modem card  
Installing the Modem Card  
Install the modem card according to the following procedures.  
1. Attach the cable to the back of the modem card.  
2. Install the card in the correct position and secure it with two M2.5x3 screws.  
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4 Replacement Procedures  
4.7  
ODD  
Removing the ODD Bay Module  
NOTE: The installation and removal procedures are the same for all the modules that can be  
installed in the ODD bay. See the appropriate sections for the disassembly procedures of  
specific modules.  
Remove the ODD bay module according to the following procedures and Figure 4.8.  
M2.5×3*1  
Figure 4.8 Removing the ODD Bay module  
1. Turn the laptop upside down.  
2. Remove one M2.5x3 screw.  
3. Push the ODD bracket in the direction of the arrow.  
CAUTION: Handle the ODD bay module carefully it can become hot during operation.  
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Installing the ODD Bay Module  
Install the ODD bay module according to the following procedures.  
1. Place the ODD bay module in the correct position and slide it in.  
2. Push it in until it meets the end.  
3. Secure the ODD bay module with one M2.5x3 screw.  
Disassembling the ODD Drive  
NOTE: Do not disassemble the ODD drive when it is working normally. Disassemble or  
replace the ODD drive only if it fails.  
Disassemble the ODD drive according to the following procedures and Figure 4.9.  
1. Remove two M2×2.5 screws.  
2. Remove the bracket.  
M2×2.5*2  
Figure 4.9 Removing the bracket from the ODD drive  
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4 Replacement Procedures  
Assembling the ODD Drive  
Assemble the ODD drive according to the following procedures.  
1. Seat the bracket in the correct position.  
2. Secure them with two M2×2.5 screws.  
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4.8  
Keyboard Cover and Keyboard  
Removing the Keyboard Cover and Keyboard  
Remove the Keyboard Cover and Keyboard according to the following procedures and Figure  
4.10, 4.11, 4.12.  
1. Use a flat head screwdriver to lift the keyboard cover from the laptop.  
2. Remove the keyboard cover.  
Figure 4.10 Removing the keyboard cover  
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3. Remove two M2.0x3 screws.  
M2.0×3*2  
4 Replacement Procedures  
Figure 4.11 Removing screws from the keyboard  
4. Flip the keyboard over and detach the cable on the back of the keyboard from the  
motherboard.  
Figure 4.12 Removing the keyboard  
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Installing the keyboard Cover and Keyboard  
Install the keyboard cover and keyboard according to the following procedures.  
1. Attach the cable on the back of the keyboard to the motherboard and place the keyboard  
in the correct position.  
2. Secure the keyboard with two M2.0x3 screws.  
3. Place the keyboard cover in the correct position, then press the cover down from the  
middle to the left side, make sure the three hooks on the back of the cover stuck in the  
laptop.  
4. Press down the cover on the right side to make sure the two hooks on the back of the  
cover stuck in the laptop.  
5. Press down the cover in the position around the key F9 and slide to the left side to make  
one hook on the back of the cover stuck in the laptop.  
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4 Replacement Procedures  
4.9  
Logic Upper Assembly  
Removing the Logic Upper Assembly  
Remove the logic upper assembly according to the following procedures and Figure 4.13 and  
4.14.  
1. Turn the laptop upside down and remove the following 19 screws:  
Sixteen M2.5x10 screws  
Three M2.5x3 screws  
M2.5×3*3  
M2.5×10*16  
Figure 4.13 Removing the screws from the bottom of the laptop  
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2. Turn to the front and remove five M2.5x10 screws and detach four cables as indicated in  
the Figure 4.14.  
M2.5×10*5  
Figure 4.14 Removing five screws from the laptop and detach four cables.  
3. Lift up the logic upper assembly.  
Installing the Logic Upper Assembly  
Install the logic upper assembly according to the following procedures.  
1. Seat the logic upper assembly to the front of the laptop, and adjust to the correct position.  
2. Attach the four cables and secure the five screws as indicated in Figure 4.14.  
3. Turn the laptop upside down and secure it with 19 screws as indicated in Figure 4.13:  
Sixteen M2.5x10 screws  
Three M2.5x3 screws  
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4 Replacement Procedures  
4.10  
Power Board  
Removing the Power Board  
Remove the power board according to the following procedures and Figure 4.15.  
1. Remove one M2.5x4 screw from the power board.  
2. Separate the power board from the logic upper assembly.  
M2.5×4*1  
Figure 4.15 Removing the power board  
Installing the power switch board  
Install the power switch according to the following procedures.  
1. Seat the power board in the correct place on the logic upper assembly.  
2. Secure the power board with one M2.5x4 screw.  
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4.11  
Speakers  
Removing the Speakers  
Remove the Speakers according to the following procedures and Figure 4.16.  
1. Remove four M2.5x4 screws from the left and right speaker.  
2. Remove the left and right speakers from the logic upper assembly.  
M2.5×4*4  
Figure 4.16 Removing the speakers  
Installing the Speakers  
Install the speakers according to the following procedures.  
1. Seat the left and right speaker in the correct position.  
2. Press speakers and secure the speakers with four M2.5x4 screws.  
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4 Replacement Procedures  
4.12  
Touch Pad Bracket  
Removing the Touch Pad Bracket  
Remove the touch pad bracket according to the following procedures and Figure 4.17.  
1. Remove three M2x4 screws from the pouch pad bracket.  
M2×4*3  
Figure 4.17 Removing the screws from the touch pad bracket  
2. Push the touch pad bracket upward to remove it.  
Installing the Touch Pad Bracket  
Install the touch pad bracket according to the following procedures.  
1. Seat the touch pad bracket in the correct position and secure it with three M2x4 screws.  
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4.13  
Thermal Fan  
Removing the Thermal Fan  
Remove the thermal fan according to the following procedures and Figure 4.18.  
1. Detach the cable from the motherboard.  
2. Remove one M2.5x5 screw from the thermal fan.  
3. Remove the thermal fan from the logic lower assembly.  
M2.5×5*1  
Figure 4.18 Removing the thermal fan from the logic lower assembly  
Installing the Thermal Fan  
Install the thermal fan according to the following procedures.  
1. Seat the thermal fan in the correct position on the logic lower assembly.  
2. Secure the thermal fan with one M2.5x5 screw.  
3. Attach the cable to the motherboard.  
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4 Replacement Procedures  
4.14  
Motherboard  
Removing the Motherboard  
Remove the motherboard according to the following procedures.  
1. Remove one M2.5x4 screw and detach three cables from the logic lower assembly as  
indicated by arrows in Figure 4.19.  
M2.5×4*1  
Figure 4.19 Removing motherboard from logic lower assembly  
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2. Remove the DC_IN CONN and pull it out of the routing channel, as shown in Figure 4.20.  
Figure 4.20 Removing the DC_IN  
3. Use left hand to hold down the lower part of the motherboard and right hand to pick the  
motherboard up.  
Figure 4.21 Picking up the motherboard  
4. Remove the motherboard from the logic lower assembly.  
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4 Replacement Procedures  
Installing the Motherboard  
Install the motherboard according to the following procedures.  
1. Before seat the motherboard on the logic lower assembly, pull out the USB FFC to avoid  
being pressed.  
2. Align the VGA CONN and RJ45 CONN to the holes in the logic lower assembly as shown in  
Figure 4.22.  
Figure 4.22 Align the VGA CONN and RJ45 CONN  
3. Align the Audio CONN to the holes in the logic lower assembly and push the motherboard  
downward. Make sure the SPDIF & Audio CONN fit the holes.  
Figure 4.23 Align the Audio CONN  
4. Put the DC_IN CONN in the lower DC_IN trough and route the cable from left to right under  
the routing channel as shown in Figure 4.24.  
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Figure 4.24 Installing the DC-in jack  
5. Secure one M2.5x4 screw.  
6. Attach three cables to the motherboard as indicated by arrows in Figure 4.19.  
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4 Replacement Procedures  
4.15  
CPU and Thermal Module  
Removing CPU and Thermal Module  
Remove the CPU and the CPU thermal module according to the following procedures and Figure  
4.25, 4.26.  
CAUTION:  
When removing the thermal module, keep the following in mind:  
1.  
The thermal module can become very hot during operation. Be sure to let it cool down  
before starting the repair work.  
2.  
If you remove the CPU thermal module, please use soft cloth with alcohol to clean the  
CPU and CPU thermal module. Reapply Shinetsu 7762 grease before installing the  
CPU thermal module. If you use one new CPU thermal module, please make sure  
remove the release paper first.  
1. Remove four spring screws securing the thermal module to the motherboard, according to  
the number sequence sealed on the thermal module.  
2. Remove the thermal module from the motherboard.  
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2 4  
1 3  
Figure 4.25 Removing the Thermal Module spring screws  
CAUTION:  
When removing the CPU, keep the following in mind:  
The CPU can become very hot during operation. Be sure to let it cool down before starting  
repair work.  
3. Unlock the CPU by rotating the cam on the CPU socket counterclockwise to the unlock  
position with a flat-blade screwdriver.  
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4 Replacement Procedures  
Figure 4.26 Removing the CPU  
4. Remove the CPU.  
Installing CPU and Thermal Module  
Install the CPU and Thermal Module according to the following procedures.  
1. Check the cam is in the unlock position.  
2. Seat the CPU on the socket, using care not to damage the pins. Align the CPU with the  
CPU socket by using the triangle as a guide.  
3. Rotate the cam clockwise to the lock position with a flat-blade screwdriver.  
CAUTION:  
When installing the thermal module, keep the following in mind:  
1.  
2.  
Be sure to confirm the correct position for the module.  
Secure the relevant screws on the motherboard according to the number sequence  
sealed on the thermal module.  
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4. Reapply Shinetsu 7762 grease on the CPU thermal module as shown in Figure 4.27. If  
you use one new CPU thermal module, remove the release papers on the thermal pads  
first.  
Thermal pad  
Thermal pad Thermal Grease  
Figure 4.27 Reapply the Shinetsu 7726 grease on the thermal module and remove the release  
papers  
5. Install the thermal module into the correct position in the laptop.  
6. Secure it with four spring screws according to the number sequence sealed on the thermal  
module.  
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4 Replacement Procedures  
4.16  
Display Assembly  
Removing the Display Assembly  
CAUTION: Use care to avoid the antenna cable being caught between the display assembly  
and the laptop.  
Remove the display assembly according to the following procedures and Figure 4.28, 4.29.  
1. Turn the laptop so the rear is facing you and remove two M2.5x4.5 screws.  
M2.5×4*2  
Figure 4.28 Removing the screws from the rear of the laptop  
2. Remove three M2.5x4 and one M2.5x5 screws securing the display assembly to the  
laptop.  
M2.5×4*3  
M2.5×5*1  
Figure 4.29 Removing the display assembly  
3. Remove the display assembly.  
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Installing the Display Assembly  
Install the display assembly according to the following procedures.  
1. Place the display assembly in the correct position.  
2. Secure the display assembly with three M2.5x4 screws and one M2.5x5 screw.  
3. Close the display panel and turn the laptop so the rear is facing you and secure two  
M2.5x4.5 screws.  
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4 Replacement Procedures  
4.17  
LCD Bezel Assembly  
Removing the LCD Bezel Assembly  
Remove the LCD bezel assembly according to the following procedures.  
1. Remove four rubber seals from the LCD bezel assembly.  
2. Remove two M2.5x5 and two M2.5x6 screws as shown in Figure 4.30.  
M2.5×6*2  
M2.5×5*2  
Figure 4.30 Removing the LCD Bezel Assembly  
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3. Peel off the bezel from left and right side as shown in Figure 4.31.  
Figure 4.31 Peel off the bezel  
4. Push the bezel from the left and right side as shown in Figure 4.32 and remove the bezel  
from the display assembly.  
Figure 4.32 Remove the bezel  
Installing the Display Mask  
Install the LCD bezel assembly according to the following procedures.  
1. Seat the LCD bezel assembly in the correct position.  
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4 Replacement Procedures  
2. Press the bezel downside hook as shown in Figure 4.33.  
Figure 4.33 Press the bezel downside hook  
3. Press the left and right side of the bezel as shown in Figure 4.34.  
Figure 4.34 Press the left and right side of the bezel  
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4. Press the bezel upside hooks as shown in Figure 4.35.  
Figure 4.35 Press the bezel upside hooks  
5. Secure it to the display assembly with two M2.5x5 and two M2.5x6 screws.  
6. Put four rubber seals over the screw holes.  
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4 Replacement Procedures  
4.18  
LCD Module and Inverter Board  
Removing the LCD Module and Inverter Board  
Remove the LCD module and the inverter board according to the following procedures and  
Figure 4.36, 4.37, 4.38 and 4.39.  
1. Remove one M2x4 screw securing the inverter board and detach two cables connected to  
the two ends of the inverter. Then remove the inverter board.  
M2×4*1  
Figure 4.36 Removing the Inverter Board  
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2. Remove ten M2.5x4 screws securing the LCD module to the LCD cover assembly and  
detach one cable from camera.  
3. Lift the LCD module out of the LCD cover assembly.  
M2.5×4*10  
Figure 4.37 Removing the LCD Module from the LCD cover assembly  
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4 Replacement Procedures  
4. Remove six M2x3 screws according to the sequence indicated in Figure 4.38 on each side  
of the LCD hinge assembly and then remove the LCD hinge assembly.  
M2×3*6  
2
3
1
2
3
1
Figure 4.38 Removing the LCD Hinge Assembly  
5. Turn the LCD module over and place it face down on a protective surface, such as a foam  
pad.  
6. Remove the tape and LVDS cable connector. Then detach the LVDS cable.  
Figure 4.39 Removing the LCD module  
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NOTE:  
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ICs are fragile. Use extreme care not to apply pressure to the ICs along the edges of the LCD  
module.  
Dispose of used LCD panels (fluorescent (FL) tubes) as required by local ordinances or  
regulations.  
The LVDS cable must be carefully peeled away before disconnecting it from the LCD panel.  
Installing the LCD Module and Inverter Board  
Install the inverter board according to the following procedures.  
1. Place the LCD module cover face down on a protective surface such as a foam pad.  
2. Connect the LVDS cable to the LCD panel connector.  
3. Turn the LCD right side up.  
4. Seat the LCD hinge assembly in the correct position beside the LCD panel and secure it  
with six M2x3 screws.  
5. Seat the LCD module in the correct position in the LCD cover assembly and secure it to  
the LCD cover assembly with ten M2.5x4 screws.  
6. Seat the inverter board in correct position and connect two cables to the two ends of the  
inverter board. Then secure it with one M2x4 screw.  
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4 Replacement Procedures  
4.19  
Camera (BTO)  
Removing the Camera  
Remove the camera according to the following procedures and Figure 4.40.  
1. Pick the camera up from the LCD cover.  
Figure 4.40 Removing the camera  
Installing the Camera  
Install the camera according to the following procedures.  
1. Put the camera in the correct position on the LCD cover.  
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4.20  
Hinge Saddle  
Removing the Hinge Saddle  
Remove the hinge saddle according to the following procedures and Figure 4.41.  
1. Remove two M2.5x6 screws that secure the hinge saddles to the logic lower assembly.  
2. Remove the hinge saddles from the logic lower assembly.  
M2.5×6*2  
Figure 4.41 Removing the Hinge Saddle  
Installing the Hinge Saddle  
Install the hinge saddle according to the following procedures.  
1. Seat the hinge saddles in the correct position on the logic lower assembly.  
2. Secure the hinge saddles with two M2.5x6 screws.  
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4 Replacement Procedures  
4.21  
USB Board  
Removing the USB Board  
Remove the USB board according to the following procedures and Figure 4.42.  
1. Remove one M2.5x3 screw that secures the USB board to the logic lower assembly.  
2. Remove the USB board from the logic lower assembly.  
M2.5×3*1  
Figure 4.42 Removing the USB Board  
Installing the USB Board  
Install the USB board according to the following procedures.  
1. Seat the USB board in the correct position on the logic lower assembly.  
2. Secure the USB board to the logic lower assembly with one M2.5x3 screw.  
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4.22  
RJ11 Jack  
Removing the RJ11 Jack  
Remove the RJ11 jack according to the following procedures and Figure 4.43.  
1. Pick up the RJ11 jack from the socket on the logic lower assembly and pull the cable out of  
the routing channel.  
Figure 4.43 Removing the FM Jack  
Installing the RJ11 Jack  
Install the RJ11 Jack according to the following procedures.  
1. Seat the RJ11 jack in the socket on the logic lower assembly.  
2. Align the cable to the routing channel on the logic lower assembly.  
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Appendix A  
Appendix A Handling the LCD Module  
Precautions for handling the LCD module  
The LCD module can be easily damaged during assembly or disassembly. Observe the following  
precautions when handling it to prevent damaging it.  
1. When installing the LCD module in the display assembly, make sure that you seat it so  
that it is properly aligned and maximum visibility of the display is maintained.  
2. Be careful to align the holes at the four corners of the LCD module with the  
corresponding holes in the LCD cover before securing the module with screws.  
Do not force the module into place, because stress can affect its performance.  
Note: The panel’s polarized surface is easily scratched and damaged, so handle it  
carefully.  
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3. If the panel’s surface gets dirty or moist, wipe it with cotton or a soft cloth. If it is still  
dirty, try breathing on the surface to create a light condensate and wipe it again.  
If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to a  
soft cloth and then wipe the panel’s surface. Do not apply cleanser directly to the panel.  
CRT  
Cleaner  
4. If water or other liquid is left on the panel’s surface for a long period, it can change the  
screen’s tint or stain it. Be sure to quickly wipe off any liquid.  
A-2  
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5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object, which  
could cause breakage or cracks.  
6. CMOS-LSI circuits are used in the module, so guard against damage from electrostatic  
discharge. Be sure to wear a wrist or ankle grounding device when handling the module.  
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7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.  
8. Do not store the module at temperatures below its specifications. Cold can cause the  
liquid crystals to freeze, lose their elasticity or otherwise suffer damage.  
9. Do not disassemble the LCD module. Disassembly can cause malfunctions.  
A-4  
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10. If you transport the module, do not use packing material that contains epoxy resin (amine)  
or silicon glue (alcohol or oxime). These materials can release gas that can damage the  
panel’s polarization.  
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Appendix B  
Appendix B Board Layout  
B.1 System Board Top View  
Figure B-1 System Board Layout (Top)  
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B.2 System Board Bottom View  
Figure B-2 System Board Layout (Bottom)  
B-2  
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Table B-1 System Board ICs (top and bottom)  
Number  
Name  
North Bridge (RS780MN / RS780MC)  
Clock Generator (SLG8SP626VTR)  
South Bridge (SB700)  
U3  
U10  
U15  
U33  
U46  
UA2  
UC1  
UL1  
EC (KB926QFD3)  
BIOS ROM  
CODEC (ALC272-GR)  
Card Reader Controller (RTS5159-VDD-GR )  
LAN Controller (RTL8103EL-GR)  
Table B-2 System Board Connectors (top and bottom)  
Number  
JCPU  
Name  
CPU Socket  
JFAN  
Fan conn.  
JDDRL, JDDRH  
JCRT  
DDRII conn.  
CRT conn.  
JREAD  
3 in 1 Card Reader conn.  
Microphone conn.  
Speaker conn.  
WLAN conn.  
JMIC  
JSPKR, JSPKL  
JWLAN  
JHDD0  
1ST SATA HDD conn.  
JODD  
ODD conn.  
JUSB  
USB conn.  
JHDMI  
JKB  
HDMI conn.  
Keyboard conn.  
TP/B conn.  
JTOUCH  
JPOWER  
JLAN  
Power/B conn.  
LAN conn.  
JLINE  
Headphones conn.  
External MIC conn.  
LVDS conn.  
JEXMIC  
JLVDS  
JUSBB  
JMDC  
USB/B conn.  
MDC conn.  
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PJP1  
PJP2  
AC Adaptor conn.  
Battery conn.  
B-4  
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C.  
Appendix C Pin Assignments  
System Board  
C.1 JFAN  
Table C-1 FAN I/F pin assignments (3-pin)  
Pin No.  
Signal name  
+FAN1  
I/O  
Pin No.  
Signal Name  
I/O  
1
3
-
-
2
FAN_SPEED1  
I
GND  
C.2 JLVDS  
Table C-2 LVDS I/F pin assignments (40-pin)  
Pin No.  
Signal name  
I/O Pin No.  
Signal Name  
I/O  
-
1
GND  
-
O
O
-
2
GND  
3
UMA_LCD_TXCLK_ACLK+  
4
UMA_LCD_TXOUT0_A0+  
O
O
-
5
UMA_LCD_TXCLK_ACLK-  
GND  
6
UMA_LCD_TXOUT0_A0-  
7
8
GND  
9
DAC_BRIG  
INVT_PWM  
GND  
O
O
-
10  
12  
14  
16  
18  
20  
22  
24  
26  
28  
30  
32  
34  
36  
38  
40  
UMA_LCD_TXOUT0_A1+  
O
O
-
11  
13  
15  
17  
19  
21  
23  
25  
27  
29  
31  
33  
35  
37  
39  
UMA_LCD_TXOUT0_A1-  
GND  
NC  
-
UMA_LCD_TXOUT0_A2+  
O
O
-
NC  
-
UMA_LCD_TXOUT0_A2-  
GND  
-
GND  
UMA_LCD_DDC_CLK  
UMA_LCD_DDC_DAT  
+LCDVDD_R  
+LCDVDD_R  
+3VS  
O
O
-
NC  
O
-
+5V_LVDS_CAM  
GND  
-
-
USB20_P9_R  
USB20_N9_R  
GND  
O
O
-
-
NC  
-
+LCD_INV  
+LCD_INV  
+LCD_INV  
+LCD_INV  
-
NC  
-
-
NC  
-
-
GND  
-
-
BKOFF#  
O
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C.3 JCRT  
Table C-3 CRT pin assignments (15-pin)  
Pin No.  
Signal name  
RED_L  
I/O  
O
O
-
Pin No.  
Signal Name  
GREEN_L  
I/O  
O
-
1
3
2
4
BLUE_L  
GND  
GND  
5
6
GND  
-
7
GND  
-
8
GND  
-
9
+CRT_VCC  
NC  
-
10  
12  
14  
GND  
-
11  
13  
15  
-
D_DDCDATA  
VSYNC  
O
O
HSYNC  
D_DDCCLK  
O
O
C.4 JHDMI  
Table C-4 HDMI I/F pin assignments (19-pin)  
Pin No.  
Signal name  
HDMI_R_D2+  
HDMI_R_D2-  
GND  
I/O  
O
O
-
Pin No.  
Signal Name  
GND  
I/O  
-
1
3
2
4
HDMI_R_D1+  
HDMI_R_D1-  
GND  
O
O
-
5
6
7
HDMI_R_D0+  
HDMI_R_D0-  
GND  
O
O
-
8
9
10  
12  
14  
16  
18  
HDMI_R_CK+  
HDMI_R_CK-  
NC  
O
O
-
11  
13  
15  
17  
19  
NC  
-
HDMI_SCLK  
GND  
O
-
HDMI_SDATA  
+HDMI_5V_OUT  
O
-
HDMI_HPD  
O
C.5 JHDD0  
Table C-5 HDD I/F pin assignments (22-pin)  
Pin No.  
Signal name  
GND  
I/O  
-
Pin No.  
Signal Name  
SATA_TXP1  
GND  
I/O  
O
-
1
3
2
4
SATA_TXN1  
O
C-2  
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5
SATA_IRX_DT  
X_N1  
O
6
SATA_IRX_DT  
X_P1  
O
7
GND  
+3VS  
GND  
GND  
+5VS  
GND  
GND  
NC  
-
-
-
-
-
-
-
-
8
+3VS  
+3VS  
GND  
+5VS  
+5VS  
NC  
-
-
-
-
-
-
-
-
9
10  
12  
14  
16  
18  
20  
22  
11  
13  
15  
17  
19  
21  
NC  
NC  
C.6  
JODD  
Table C-6 SATA ODD I/F pin assignments (14-pin)  
Pin No.  
Signal name  
GND  
I/O  
-
Pin No.  
Signal Name  
SATA_TXP3  
GND  
I/O  
O
-
1
3
5
2
4
6
SATA_TXN3  
O
O
SATA_IRX_DT  
X_N3  
SATA_IRX_DT  
X_P3  
O
7
9
GND  
+5VS  
NC  
-
-
-
-
8
NC  
-
-
-
-
10  
12  
14  
+5VS  
GND  
GND  
11  
13  
GND  
C.7 JCAM  
Table C-7 Internal Camera Connector pin assignments (5-pin)  
Pin No.  
Signal name  
+5V_CAM  
I/O  
-
Pin No.  
Signal Name  
USB20_N9_R_R  
GND  
I/O  
I/O  
-
1
3
5
2
4
USB20_P9_R_R  
GND  
I/O  
-
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C.8 JWLAN  
Table C-8 WLAN Connector pin assignments (52-pin)  
Pin No.  
A1  
Signal name  
I/O Pin No.  
Signal Name  
+3VS  
I/O  
NC  
NC  
NC  
-
-
-
I
A2  
A4  
A6  
A8  
-
-
-
-
A3  
GND  
+1.5VS  
NC  
A5  
A7  
CLKREQ_MCARD  
2#  
A9  
GND  
-
A10  
A12  
NC  
NC  
-
-
A11  
CLK_PCIE_MCAR  
D2#  
O
A13  
CLK_PCIE_MCAR  
D2  
O
A14  
NC  
-
A15  
A17  
A19  
A21  
A23  
GND  
NC  
-
-
-
-
I
A16  
A18  
A20  
A22  
A24  
NC  
-
-
GND  
NC  
WL_OFF#  
PLT_RST#  
+3VS  
O
O
-
GND  
PCIE_PTX_C_IRX  
_N2  
A25  
PCIE_PTX_C_IRX  
_P2  
I
A26  
GND  
-
A27  
A29  
A31  
GND  
GND  
-
-
A28  
A30  
A32  
+1.5VS  
-
SMB_CK_CLK1  
SMB_CK_DAT1  
I/O  
I/O  
PCIE_ITX_C_PRX  
_N2  
O
A33  
PCIE_ITX_C_PRX  
_P2  
O
A34  
GND  
-
A35  
A37  
A39  
A41  
A43  
A45  
A47  
A49  
A51  
GND  
-
-
A36  
A38  
A40  
A42  
A44  
A46  
A48  
A50  
A52  
USB20_N8  
USB20_P8  
GND  
I/O  
GND  
I/O  
+3VS  
-
-
-
-
-
-
-
-
+3VS  
-
NC  
GND  
-
NC  
NC  
-
NC  
NC  
-
+1.5VS  
GND  
E51_TXD_R  
E51_RXD_R  
O
I
+3VS  
C-4  
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C.9 JLAN  
Table C-9 LAN Connector pin assignments (14-pin)  
Pin No.  
Signal name  
RJ45_MIDI0+  
RJ45_MIDI1+  
NC  
I/O  
I/O  
I/O  
-
Pin No.  
Signal Name  
RJ45_MIDI0-  
NC  
I/O  
I/O  
-
1
3
5
7
9
2
4
6
RJ45_MIDI1-  
NC  
I/O  
-
NC  
-
8
+3V_LAN  
-
10  
LAN_SK_LAN_LI  
NK#  
O
11  
13  
+3V_LAN  
LANGND  
-
-
12  
14  
LAN_ACTIVITY#  
LANGND  
O
-
C.10 JDDRL, JPDDRH  
Table C-10 SODIMM I/F pin assignments (200-PIN) (1/4)  
Pin No.  
1
Signal name  
VREF  
VSS  
I/O  
O
Pin No.  
2
Signal Name  
VSS  
I/O  
O
3
O
4
DQ4  
I/O  
I/O  
O
5
DQ0  
I/O  
I/O  
O
6
DQ5  
7
DQ1  
8
VSS  
9
VSS  
10  
12  
14  
16  
18  
20  
22  
24  
26  
28  
30  
32  
DM0  
I/O  
O
11  
13  
15  
17  
19  
21  
23  
25  
27  
29  
31  
DQS0#  
DQS0  
VSS  
I/O  
I/O  
O
VSS  
DQ6  
I/O  
I/O  
O
DQ7  
DQ2  
I/O  
I/O  
O
VSS  
DQ3  
DQ12  
DQ13  
VSS  
I/O  
I/O  
I/O  
O
VSS  
DQ8  
I/O  
I/O  
O
DQ9  
DM1  
VSS  
VSS  
O
DQS1#  
DQS1  
I/O  
I/O  
CK0  
I/O  
I/O  
CK0#  
Table C-10 SODIMM I/F pin assignments (200-PIN) (2/4)  
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Pin No.  
33  
35  
37  
39  
41  
43  
45  
47  
49  
51  
53  
55  
57  
59  
61  
63  
65  
67  
69  
71  
73  
75  
77  
79  
81  
83  
85  
87  
89  
91  
93  
95  
Signal name  
VSS  
I/O  
O
Pin No.  
34  
36  
38  
40  
42  
44  
46  
48  
50v  
52  
54  
56  
58  
60  
62  
64  
66  
68  
70  
72  
74  
76  
78  
80  
82  
84  
86  
88  
90  
92  
94  
96  
Signal Name  
VSS  
I/O  
O
DQ10  
DQ11  
VSS  
I/O  
I/O  
O
DQ14  
DQ15  
VSS  
I/O  
I/O  
O
VSS  
O
VSS  
O
DQ16  
DQ17  
VSS  
I/O  
I/O  
O
DQ20  
DQ21  
VSS  
I/O  
I/O  
O
DQS2#  
DQS2  
VSS  
I/O  
I/O  
O
NC  
-
DM2  
I/O  
O
VSS  
DQ18  
DQ19  
VSS  
I/O  
I/O  
O
DQ22  
DQ23  
VSS  
I/O  
I/O  
O
DQ24  
DQ25  
VSS  
I/O  
I/O  
O
DQ28  
DQ29  
VSS  
I/O  
I/O  
O
DM3  
NC  
I/O  
-
DQS3#  
DQS3  
VSS  
I/O  
I/O  
O
VSS  
O
DQ26  
DQ27  
VSS  
I/O  
I/O  
O
DQ30  
DQ31  
VSS  
I/O  
I/O  
O
CKE0  
VDD  
NC  
I/O  
O
NC/CKE1  
VDD  
I/O  
O
-
NC/A15  
NC/A14  
VDD  
-
BA2  
I/O  
O
-
VDD  
A12  
O
I/O  
I/O  
I/O  
O
A11  
I/O  
I/O  
I/O  
O
A9  
A7  
A8  
A6  
VDD  
VDD  
Table C-10 SODIMM I/F pin assignments (200-PIN) (3/4)  
C-6  
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Pin No.  
97  
Signal name  
A5  
I/O  
I/O  
I/O  
I/O  
O
Pin No.  
98  
Signal Name  
A4  
I/O  
I/O  
I/O  
I/O  
O
99  
A3  
100  
102  
104  
106  
108  
110  
112  
114  
116  
118  
120  
122  
124  
126  
128  
130  
132  
134  
136  
138  
140  
142  
144  
146  
148  
150  
152  
154  
156  
158  
160  
A2  
101  
103  
105  
107  
109  
111  
113  
115  
117  
119  
121  
123  
125  
127  
129  
131  
133  
135  
137  
139  
141  
143  
145  
147  
149  
151  
153  
155  
157  
159  
A1  
A0  
VDD  
VDD  
A10/AP  
BAD  
I/O  
I/O  
I/O  
O
BA1  
I/O  
I/O  
I/O  
O
RAS#  
S0#  
WE#  
VDD  
VDD  
CAS#  
NC/S1#  
VDD  
I/O  
I/O  
O
ODT0  
NC/A13  
VDD  
I/O  
I/O  
O
NC/ODT1  
VSS  
I/O  
O
NC  
-
VSS  
O
DQ32  
DQ33  
VSS  
I/O  
I/O  
O
DQ36  
DQ37  
VSS  
I/O  
I/O  
O
DQS4#  
DQS4  
VSS  
I/O  
I/O  
O
DM4  
I/O  
O
VSS  
DQ38  
DQ39  
VSS  
I/O  
I/O  
O
DQ34  
DQ35  
VSS  
I/O  
I/O  
O
DQ44  
DQ45  
VSS  
I/O  
I/O  
O
DQ40  
DQ41  
VSS  
I/O  
I/O  
O
DQS5#  
DQS5  
VSS  
I/O  
I/O  
O
DM5  
I/O  
O
VSS  
DQ42  
DQ43  
VSS  
I/O  
I/O  
O
DQ46  
DQ47  
VSS  
I/O  
I/O  
O
DQ48  
DQ49  
I/O  
I/O  
DQ52  
DQ53  
I/O  
I/O  
Table C-10 SODIMM I/F pin assignments (200-PIN) (4/4)  
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Pin No.  
161  
163  
165  
167  
169  
171  
173  
175  
177  
179  
181  
183  
185  
187  
189  
191  
193  
195  
197  
199  
Signal name  
VSS  
I/O  
O
Pin No.  
162  
164  
166  
168  
170  
172  
174  
176  
178  
180  
182  
184  
186  
188  
190  
192  
194  
196  
198  
200  
Signal Name  
VSS  
I/O  
O
DQ18  
DQ19  
VSS  
I/O  
I/O  
O
DQ22  
DQ23  
VSS  
I/O  
I/O  
O
DQ24  
DQ25  
VSS  
I/O  
I/O  
O
DQ28  
DQ29  
VSS  
I/O  
I/O  
O
DM3  
NC  
I/O  
-
DQS3#  
DQS3  
VSS  
I/O  
I/O  
O
VSS  
O
DQ26  
DQ27  
VSS  
I/O  
I/O  
O
DQ30  
DQ31  
VSS  
I/O  
I/O  
O
CKE0  
VDD  
NC  
I/O  
O
NC/CKE1  
VDD  
I/O  
O
-
NC/A15  
NC/A14  
VDD  
-
BA2  
I/O  
O
-
VDD  
A12  
O
I/O  
I/O  
A11  
I/O  
I/O  
A9  
A7  
C.11 JMIC  
Table C-11 Internal Microphone Connector pin assignments (2-pin)  
Pin No.  
Signal name  
INT_MIC  
I/O  
Pin No.  
Signal Name  
GND  
I/O  
1
I
2
-
C-8  
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C.12 JLINE  
Table C-12 HEADPHONE Connector pin assignments (10-pin)  
Pin No.  
Signal name  
GND  
I/O  
-
Pin No.  
Signal Name  
HP_L_L  
I/O  
O
I
1
3
5
2
4
6
HP_R_L  
GND  
O
-
NBA_PLUG  
NC  
-
C.13 JKB  
Table C-13 Keyboard Connector pin assignments (34-pin)  
Pin No.  
Signal name  
NUM_LED#  
CAPS_LED#  
KSI1  
I/O  
Pin No.  
Signal Name  
CURS_LED#  
+3VS  
I/O  
1
3
O
O
I
2
4
O
-
5
6
KSI6  
I
7
KSI5  
I
8
KSI0  
I
9
KSI4  
I
10  
12  
KSI3  
I
11  
KSI2  
I
KSI7  
I
13  
15  
17  
19  
21  
KSO15  
KSO11  
KSO9  
O
O
O
O
O
14  
16  
18  
20  
22  
KSO12  
KSO10  
KSO8  
O
O
O
O
KSO13  
KSO6  
KSO7  
KSO14  
O
O
23  
25  
KSO5  
KSO4  
O
O
24  
26  
KSO3  
KSO0  
O
O
-
27  
29  
KSO1  
+3VS  
O
-
28  
30  
KSO2  
NC  
31  
33  
NC  
NC  
-
-
32  
34  
NC  
-
-
+3VS  
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Table C-14 USB Connector pin assignments (4P-pin)  
Pin No.  
Signal name  
+USB_VCCB  
USB20_P2_R  
I/O  
-
Pin No.  
Signal Name  
USB20_N2_R  
GND  
I/O  
I/O  
-
1
3
2
4
I/O  
C.14 JUSBB  
Table C-15 USB/B Connector pin assignments (12P-pin)  
Pin No.  
Signal name  
+USB_VCCA  
+USB_VCCA  
NC  
I/O  
Pin No.  
Signal Name  
+USB_VCCA  
+USB_VCCA  
GND  
I/O  
-
1
3
-
-
2
4
-
5
-
6
-
7
USB20_N0_R  
GND  
I/O  
-
8
USB20_P0_R  
USB20_N1_R  
GND  
I/O  
I/O  
9
10  
12  
11  
USB20_P1_R  
I/O  
-
C.15 JCS  
Table C-16 FUN/B connector pin assignments (8P-pin)  
Pin No.  
Signal name  
+3VL_CS  
CAP_RST#  
ESB_CK_L  
NC  
I/O  
-
Pin No.  
Signal Name  
CAP_INT#  
GND  
I/O  
1
3
5
7
2
4
6
8
I
-
O
I/O  
-
ESB_DA_L  
NC  
I/O  
-
C.16 JPOWER  
Table C-17 POWER/B connector pin assignments (4P-pin)  
Pin No.  
Signal name  
I/O  
Pin No.  
Signal Name  
NC  
I/O  
1
NC  
-
2
-
C-10  
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3
ON/OFFBTN#  
I
4
GND  
-
C.17 JREAD  
Table C-18 CARD READER connector pin assignments (21-pin)  
Pin No.  
Signal name  
SDWP#  
I/O  
Pin No.  
Signal Name  
SD_DATA1  
GND  
I/O  
1
3
2
4
SD_MS_DATA0  
GND  
5
6
MSBS  
7
SDCLK  
8
MS_DATA1  
+VCC_3IN1  
GND  
9
SD_MS_DATA0  
10  
12  
11  
MS_DATA2_SD_D  
ATA7  
13  
MSCD#  
14  
MS_DATA3_SD_D  
ATA6  
15  
17  
19  
21  
SDCMD  
+VCC_3IN1  
GND  
16  
18  
20  
MSCLK  
SD_DATA3  
SD_DATA2  
SDCD#  
C.18 JEXMIC  
Table C-19 EXMIC connector pin assignments (5P-pin)  
Pin No.  
Signal name  
GND  
I/O  
Pin No.  
Signal Name  
MIC1_L_L  
I/O  
1
3
5
-
I
2
4
I
I
MIC1_L_R  
GND  
MIC_SENSE  
-
C.19 JSPKL  
Table C-20 SPKL connector pin assignments (2P-pin)  
Pin No.  
Signal name  
SPK_L1  
I/O  
Pin No.  
Signal Name  
SPK_L2  
I/O  
1
O
2
O
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3
NC  
-
4
NC  
-
C.20 JSPKR  
Table C-21 SPKR connector pin assignments (2P-pin)  
Pin No.  
Signal name  
SPK_R1  
NC  
I/O  
O
-
Pin No.  
Signal Name  
SPK_R2  
NC  
I/O  
O
-
1
3
2
4
C.21 JTOUCH  
Table C-22 T/P connector pin assignments (6P-pin)  
Pin No.  
Signal name  
+5VS_TOUCH  
TP_DATA  
I/O  
-
Pin No.  
Signal Name  
TP_CLK  
I/O  
I/O  
O
1
3
5
2
4
6
I/O  
O
TP_SWL  
GND  
TP_SWR  
-
C.22 JMDC  
Table C-23 MDC connector pin assignments (12-pin)  
Pin No.  
Signal name  
GND  
I/O  
-
Pin No.  
Signal Name  
+3VALW  
I/O  
1
3
2
4
-
-
HDA_SDOUT_MDC  
GND  
O
-
NC  
5
6
+3VALW  
GND  
-
7
HDA_SYNC_MDC  
HDA_SDIN1_MDC  
HDA_RST#_MDC  
O
I
8
-
9
10  
12  
GND  
-
11  
O
HDA_BITCLK_MDC  
O
C-12  
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Appendix D  
Appendix D Keyboard Scan/Character Codes  
Table D-1 Scan codes (set 1 and set 2) (1/4)  
Code set 1  
Make Break  
Code set 2  
Break  
Cap  
No.  
Keytop  
Note  
Make  
01  
02  
03  
04  
05  
06  
07  
08  
09  
10  
11  
12  
13  
15  
16  
17  
18  
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
‘ ~  
1 !  
2 @  
3 #  
4 $  
5 %  
6 ^  
7 &  
8 *  
9 (  
0 )  
- _  
= +  
BkSp  
Tab  
Q
29  
02  
03  
04  
05  
06  
07  
08  
09  
0A  
0B  
0C  
0D  
0E  
0F  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
1A  
1B  
A9  
82  
83  
84  
85  
86  
87  
88  
89  
8A  
8B  
8C  
8D  
8E  
8F  
90  
91  
92  
93  
94  
95  
96  
97  
98  
99  
9A  
9B  
0E  
16  
1E  
26  
25  
2E  
36  
3D  
3E  
46  
45  
4E  
55  
66  
0D  
15  
1D  
24  
2D  
2C  
35  
3C  
43  
44  
4D  
54  
5B  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
0E  
16  
1E  
26  
25  
2E  
36  
3D  
3E  
46  
45  
4E  
55  
66  
0D  
15  
1D  
24  
2D  
2C  
35  
3C  
43  
44  
4D  
54  
5B  
*2  
*2  
*2  
W
E
R
T
Y
U
*2  
*2  
*2  
*2  
I
O
P
[ {  
] }  
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Table D-1 Scan codes (set 1 and set 2) (2/4)  
Code set 1  
Code set 2  
Break  
Cap  
No.  
Keytop  
Note  
Make  
Break  
Make  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
43  
44  
45  
\ |  
2B  
3A  
1E  
1F  
20  
21  
22  
23  
24  
25  
26  
27  
28  
1C  
2A  
56  
AB  
BA  
9E  
9F  
A0  
A1  
A2  
A3  
A4  
A5  
A6  
A7  
A8  
9C  
AA  
D6  
5D  
58  
1C  
1B  
23  
2B  
34  
33  
3B  
42  
4B  
4C  
52  
5A  
12  
61  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
5D  
58  
1C  
1B  
23  
2B  
34  
33  
3B  
42  
4B  
4C  
52  
5A  
12  
61  
*5  
Caps Lock  
A
S
D
F
G
H
J
K
*2  
*2  
*2  
*2  
L
; :  
‘ “  
Enter  
Shift (L)  
*3  
No.102  
key  
46  
47  
48  
49  
50  
51  
52  
53  
54  
55  
57  
Z
2C  
2D  
2E  
2F  
30  
31  
32  
33  
34  
35  
36  
AC  
AD  
AE  
AF  
B0  
B1  
B2  
B3  
B4  
B5  
B6  
1A  
22  
21  
2A  
32  
31  
3A  
41  
49  
4A  
59  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
1A  
22  
21  
2A  
32  
31  
3A  
41  
49  
4A  
59  
X
C
V
B
N
M
*2  
*2  
*2  
*2  
, <  
. >  
/ ?  
Shift (R)  
D-2  
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Table D-1 Scan codes (set 1 and set 2) (3/4)  
Code set 1  
Code set 2  
Break  
Cap  
No.  
Keytop  
Note  
Make  
Break  
Make  
58  
60  
Ctrl(L)  
Alt (L)  
Space  
ALT (R)  
Ctrl(R)  
Ins  
1D  
38  
9D  
B8  
B9  
14  
11  
29  
F0  
F0  
F0  
14  
11  
29  
11  
14  
70  
71  
6B  
6C  
69  
75  
72  
7D  
7A  
74  
*3  
*3  
61  
39  
62  
E0 38  
E0 B8 E0 11  
E0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
64  
E0 1D E0 9D E0 14  
E0  
E0  
E0  
75  
E0 52  
E0 53  
E0 D2 E0 70  
E0 D3 E0 71  
*1  
*1  
*1  
*1  
*1  
*1  
*1  
*1  
*1  
*1  
76  
Del  
79  
E0 4B E0 CB E0 6B E0  
  
80  
Home  
End  
  
E0 47  
E0 4F  
E0 48  
E0 50  
E0 49  
E0 51  
E0 C7 E0 6C E0  
81  
E0 CF E0 69  
E0 C8 E0 75  
E0 D0 E0 72  
E0  
E0  
E0  
83  
84  
  
85  
PgUp  
PgDn  
  
E0 C9 E0 7D E0  
E0 D1 E0 7A E0  
86  
89  
E0 4D E0 CD E0 74  
E0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
110  
112  
113  
114  
115  
116  
117  
118  
119  
120  
121  
Esc  
F1  
01  
3B  
3C  
3D  
3E  
3F  
40  
41  
42  
43  
44  
81  
BB  
BC  
BD  
BE  
BF  
C0  
C1  
C2  
C3  
C4  
76  
05  
06  
04  
0C  
03  
0B  
83  
0A  
01  
09  
76  
05  
06  
04  
0C  
03  
0B  
83  
0A  
01  
09  
F2  
F3  
F4  
F5  
F6  
F7  
F8  
F9  
F10  
*3  
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Table D-1 Scan codes (set 1 and set 2) (4/4)  
Cap  
No.  
Code set 1  
Make Break  
Code set 2  
Break  
Keytop  
Note  
Make  
78  
122  
123  
124  
126  
X
F11  
F12  
57  
58  
*6  
D7  
D8  
*6  
F0  
F0  
78  
07  
*3  
*3  
*6  
*7  
*4  
07  
*6  
*7  
PrintSc  
Pause  
Fn  
*6  
*7  
*7  
*7  
E0  
E0  
X
Win  
5B E0 DB E0  
5D E0 DD E0  
1F E0  
2F E0  
F0  
F0  
1F  
2F  
x
App  
Notes:  
1. * Scan codes differ by mode.  
2. * Scan codes differ by overlay function.  
3. * Combination with the Fn key gives different codes.  
4. * The Fn key does not generate a code by itself.  
5. * This key corresponds to key No. 42 in a 102-key model.  
6. * Refer to Table D-6, No. 124 key scan code.  
7. * Refer to Table D-7, No. 126 key scan code.  
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Table D-2 Scan codes with left Shift key  
Cap  
No.  
Key  
top  
Code set 1  
Code set 2  
Make  
Break  
Make  
Break  
55  
75  
76  
79  
80  
81  
83  
84  
85  
86  
89  
X
/
E0 AA E0 35 E0 B5 E0 2A E0 F0 12 E0 4A E0 F0 4A E0 12  
E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12  
INS  
DEL E0 AA E0 53 E0 D3 E0 2A E0 F0 12 E0 71 E0 F0 71 E0 12  
E0 AA E0 4B E0 CB E0 2A E0 F0 12 E0 6B E0 F0 6B E0 12  
Home E0 AA E0 47 E0 C7 E0 2A E0 F0 12 E0 6C E0 F0 6C E0 12  
  
End  
  
E0 AA E0 4F E0 CF E0 2A E0 F0 12 E0 69 E0 F0 69 E0 12  
E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12  
E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12  
  
PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12  
PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12  
E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12  
E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12  
E0 AA E0 5D E0 DD E0 2A E0 F0 12 E0 2F E0 F0 2F E0 12  
  
Win  
App  
X
Note : The table above shows scan codes with the left Shift key. In combination  
with the right Shift key, scan codes are changed as listed below:  
With left Shift  
With right Shift  
Set 1  
Set 2  
E0 AA___________ E0 B6  
E0 2A ___________ E0 36  
E0 F0 12_________ E0 F0 59  
E0 12____________ E0 59  
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Table D-3 Scan codes in Numlock mode  
Cap  
No.  
Key  
top  
Code set 1  
Code set 2  
Make  
Break  
Make  
Break  
75  
76  
79  
80  
81  
83  
84  
85  
86  
89  
X
INS  
DEL  
  
E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12  
E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12  
E0 2A E0 4B E0 CB E0 AA E0 12 E0 6B E0 F0 6B E0 F0 12  
Home E0 2A E0 47 E0 C7 E0 AA E0 12 E0 6C E0 F0 6C E0 F0 12  
End  
  
E0 2A E0 4F E0 CF E0 AA E0 12 E0 69 E0 F0 69 E0 F0 12  
E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12  
E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12  
E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12  
E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12  
E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12  
E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12  
E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12  
  
PgUp  
PgDn  
  
Win  
App  
X
Table D-4 Scan codes with Fn key  
Cap  
Code set 1  
Make Break  
Code set 2  
Break  
No.  
Keytop  
Make  
5A  
43  
58  
ENT  
E0  
E0  
E0  
1C  
1D  
38  
E0  
E0  
E0  
9C  
9D  
B8  
E0  
E0  
E0  
E0  
E0  
E0  
F0  
F0  
F0  
5A  
14  
11  
L-CTRL  
L-ALT  
14  
11  
60  
121  
122  
123  
ARROW  
45  
45  
46  
C5  
77  
77  
7E  
F0  
F0  
F0  
77  
77  
7E  
NUMERIC  
Scrl  
C5  
C6  
D-6  
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Table D-5 Scan codes in overlay mode  
Code set 1  
Code set 2  
Break  
Cap  
No.  
Keytop  
(8)  
Make  
Break  
Make  
09  
10  
11  
23  
24  
25  
26  
37  
38  
39  
40  
52  
54  
55  
8
9
0
U
I
48  
49  
37  
4B  
4C  
4D  
4A  
4F  
50  
51  
4E  
52  
53  
C8  
C9  
B7  
CB  
CC  
CD  
CA  
CF  
D0  
D1  
CE  
D2  
D3  
75  
7D  
7C  
6B  
73  
74  
7B  
69  
72  
7A  
79  
70  
71  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
F0  
75  
7D  
7C  
6B  
73  
74  
7B  
69  
72  
7A  
79  
70  
71  
(9)  
(*)  
(4)  
(5)  
(6)  
(–)  
(1)  
(2)  
(3)  
(+)  
(0)  
(.)  
O
P
J
K
L
;
M
.
/
(/)  
E0  
35  
E0  
B5  
E0  
4A  
E0  
F0  
4A  
Table D-6 No.124 key scan code  
Key  
top  
Code set 1  
Code set 2  
Shift  
Make  
Break  
Make  
Break  
Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12  
E0 37  
E0 37  
54  
E0 B7  
E0 B7  
D4  
E0 7C  
E0 7C  
84  
E0 F0 7C  
E0 F0 7C  
F0 84  
Ctrl   
Shift   
Alt   
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Table D-7 No.126 key scan code  
Key top  
Shift  
Code set 1  
Make  
Code set 2  
Make  
Pause  
Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77  
Ctrl  
E0 46 E0 C6  
E0 7E E0 F0 7E  
*: This key generates only make codes.  
D-8  
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Appendix E Key Layout  
1. United Status (US) Keyboard  
Figure US keyboard  
2. Traditional Chinese (CH) Keyboard  
Figure CH keyboard  
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3. Thai (TI) Keyboard  
Figure TI keyboard  
4. Korean (KO) Keyboard  
Figure KO keyboard  
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5. United Kingdom (UK) Keyboard  
Figure UK keyboard  
6. US International (UI) Keyboard  
Figure UI keyboard  
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7. Hebrew (HB) Keyboard  
Figure HB keyboard  
8. Danish (DM) Keyboard  
Figure DM keyboard  
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9. Swiss (SW) Keyboard  
Figure SW keyboard  
10.Arabic (ARE) Keyboard  
Figure ARE keyboard  
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11.Czech (CZ) Keyboard  
Figure CZ keyboard  
12.Russian (RU) Keyboard  
Figure RU keyboard  
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13.Portuguese (PO) Keyboard  
Figure PO keyboard  
14.Slovakian (SL) Keyboard  
Figure SL keyboard  
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15.Italian (IT) Keyboard  
Figure IT keyboard  
16.French (FR) Keyboard  
Figure FR keyboard  
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17.German (GR) Keyboard  
Figure GR keyboard  
18.Greek (GK) Keyboard  
Figure GK keyboard  
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19.Canada French (CF) Keyboard  
Figure CF keyboard  
20.Hungarian (HG) Keyboard  
Figure HG keyboard  
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21.Spanish (SP) Keyboard  
Figure SP keyboard  
22.Turkish (TR) Keyboard  
Figure TR keyboard  
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3. Turkish F (TF-F) Keyboard  
Figure TF-F keyboard  
24. Swedish (SD) Keyboard  
Figure SD keyboard  
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25. Belgian (BE) Keyboard  
Figure BE keyboard  
26. Yugoslavian (YU) Keyboard  
Figure YU keyboard  
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27. Norwegian (NW) Keyboard  
Figure NW keyboard  
28. Scandinavian (ND) Keyboard  
Figure ND keyboard  
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29. Canadian Multinational (AC) Keyboard  
Figure AC keyboard  
30. Canadian Bilingual (CB) Keyboard  
Figure CB keyboard  
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31. Japanese (JP) Keyboard  
Figure JP keyboard  
32. Romania (RO) Keyboard  
Figure RO keyboard  
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32. Bulgaria (BU) Keyboard  
Figure BU keyboard  
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F.  
Appendix F Series Screw Torque List (KTKAA)  
Table F-1 Series Screw Torque List  
SCREW  
TORQUE  
SCREW P/N  
SCREW SPEC Q'ty  
LOCATION  
LCD ASSY  
MACK2002MG0  
MAAA00153G0  
M2.0*3  
M2.0*4  
6
1
LCD BRK TO LCD PANEL(R/L)  
1.2~1.5kg  
2.5~3.0 kg  
INVERTER TO COVER SUB ASSY (SINGLE  
LAMP)  
LCD BRACKET ASSY (R/L) TO COVER SUB  
ASSY (LCD INSIDE 2+8)  
MA0000061G0  
MACA00173G0  
MAC925006G0  
M2.5*4  
10  
2
2.5~3.0 kg  
2.5~3.0 kg  
2.5~3.0 kg  
M2.5*5  
LCD BEZEL TO COVER ASSY(TOP SIDE)  
M2.5*6 WHITE  
2
LCD BEZEL TO COVER ASSY(DOWN SIDE)  
MB  
MA0000081G0(M2*6) M2*4  
2
2
2
2
2
BATTERY CONN TO MB  
2.5~3.0 kg  
2.5~3.0 kg  
2.5~3.0 kg  
2.5~3.0 kg  
2.5~3.0 kg  
2.5~3.0 kg  
MA0000081G0  
MA0000081G0  
MACA00023G0  
MACA00023G0  
AM01O000300  
M2*6  
ODD CONN TO MB  
1st HDD CONN TO MB  
WLAN CARD TO MB  
MDC TO MB  
M2*6  
M2.5*3  
M2.5*3  
SPRING SCREW 4  
CPU SINK ASSY TO CPU PLATE STANDOFF  
HDD ASSY  
MAAA03032G0  
MAAA03032G0  
M3*3  
M3*3  
4
4
HDD BRACKET TO HDD (MAIN)  
2.5~3.0 kg  
2.5~3.0 kg  
HDD BRACKET TO HDD (2nd)  
ODD ASSY  
MACK20251G0  
M2*2.5  
2
ODD BRK TO ODD MODULE  
LOG UP  
1.2~1.5kg  
MA000009KG0  
MA0000061G0  
MA0000069G0  
4
1
3
SPEAKER R/L TO LOG UP  
2.5~3.0 kg  
2.5~3.0 kg  
2.5~3.0 kg  
M 2.0* 6.8 (半牙)  
M 2.5* 4  
POWER PCB TO UP  
M 2* 4  
TP BRK TO LOG UP  
LOG LOWER ASSY  
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F-1  
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MA0000062G0  
M 2.5*6  
2
SADDLE TO LOWER  
LOGIC ASSY  
2.5~3.0 kg  
MA0000061G0  
MA0000061G0  
M2.5*4  
M2.5*4  
6
1
LCD HINGE (L/R) TO SADDLE  
2.5~3.0 kg  
2.5~3.0 kg  
MB TO LOWER  
MA0000061G0  
MACA00173G0  
MACA00023G0  
MACA00023G0  
MAC925010G0  
MAC925010G0  
MA0000062G0  
MA0000061G0  
MA0000035G0  
MACK2002MG0  
M2.5* 4  
1
2
USB BOARD TO LOWER  
FAN TO LOWER  
2.5~3.0 kg  
2.5~3.0 kg  
2.5~3.0 kg  
2.5~3.0 kg  
2.5~3.0 kg  
2.5~3.0 kg  
2.5~3.0 kg  
2.5~3.0 kg  
2.5~3.0 kg  
1.2~1.5kg  
M2.5* 5  
M2.5* 3  
1
ODD BRK TO LOWER  
LOWER (BATT HOUSING) TO UP  
KB SUPPORT TO LOWER  
LOWER TO UPPER  
M2.5* 3  
3
M2.5X10  
M2.5X10  
M2.5X 6  
M2.5* 4  
5
16  
2
HDD 1st DOOR TO LOWER  
HDD 2nd DOOR TO LOWER  
RAM DOOR TO LOWER  
KeyBoard to UP  
2
1
M2.5X5.4(半牙)  
M 2.0*3  
2
F-2  
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Appendix G  
Appendix G Reliability  
The following table shows MTBF (Mean Time Between Failures) for each component.  
Table G-1 MTBF  
Component  
Time (hours)  
10,000  
LCD  
Keyboard  
60,000  
HDD  
300,000  
60,000  
Optical (DVD/CD) drive  
AC adaptor  
60,000  
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G-1  
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