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Table of Contents
Congratulations on Your Purchase
4
Contact Information
Support Information
Sales Information
Web Page
4
4
4
4
Important Rules for Safe Operation
Installation
5
5
6
7
USE and Maintenance
Service
Overview
8
8
8
9
How does a cable modem work?
How does a cable modem connect to a computer?
What is DOCSIS?
Getting Started
10
10
10
10
11
Contacting your Cable Provider
Package Contents for the PCX2600
Front side LEDs and Rear side Connectors
Installing the USB Drivers
LED Diagnostics
13
How to Use the Stand
Specifications
Q & A
14
15
17
19
20
22
Regulatory
Glossary
Installing the PCX2600
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Congratulations on Your Purchase!
Your new Toshiba DOCSIS Cable Modem will provide you with high-speed access to the Internet
through your cable TV (CATV) network- accesses at a fraction of the time it takes traditional telephone
modems. In addition, your service will be always connected. Those two features give you the
information you want, when you want it … and your telephone line is kept free.
Contact Information
Support Information
Phone: (949) 583-3223
Fax:
(949) 583-3597
e-mail:
Sales Information
Phone: (949) 461-4840
e-mail:
Web Page
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Important Rules for Safe Operation
In addition to the careful attention devoted to quality standards in the manufacture of
your Toshiba PCX2600, safety is a major factor in the design of every product. However,
safety is your responsibility, as well.
This section lists important information that will help assure your enjoyment and proper use of the
PCX2600 and accessory equipment. Please read it carefully before operating and using your PCX2600.
<Installation>
Read and Follow Instructions - You should read all the safety and operating instructions before
operating the modem. Follow all operating instructions.
Retain Instructions - You should save all the safety and operating instructions, for your future
reference.
Heed Warnings - Comply with all warnings on the PCX2600 and in the operating instructions.
Use the Recommended AC Adapter - You must use the Adapter that comes with your Toshiba
PCX2600.
Check Power Sources - The AC adapter for your Toshiba PCX2600 must be used with an AC120V
60Hz supply outlet. If you are not sure of the type of power supplied to your home, consult your dealer
or local power company.
Be Careful of Overloading - Do not overload wall outlets or extension cords, as this can result in a risk
of fire or electric shock. Overloaded AC outlets, extension cords, frayed power cords, damaged or
cracked wire insulation, and broken plugs are dangerous. Periodically examine the cord, and, if its
appearance indicates damage or deteriorated insulation, have it replaced by your service technician.
Protect Power Cords- Route power supply cords so that they are not likely to be walked on or pinched
by items placed upon or against them. Pay particular attention to cords where they are attached to
plugs and convenience receptacles, and examine the point where the power cord attaches to the
PCX2600.
Check Ventilation - Slots and openings in the enclosure are provided for ventilation to ensure reliable
operation of the PCX2600 and to protect it from overheating. Do not block or cover these openings.
Never block these openings by placing the PCX2600 on a bed, sofa, rug, or other similar surface. Never
place the PCX2600 near or over a radiator or heat register, or any other heat source (including
amplifiers). Do not place the PCX2600 in a built-in installation, such as a bookcase or equipment rack,
unless you provide proper ventilation.
Do Not Use Accessories - Do not use attachments, unless they are recommended by Toshiba, as they
may cause electrical or fire hazards.
Do Not Use Near Water - Do not use the PCX2600 near water - for example, near a bath tub, sink or
laundry tub, in a wet basement or near a swimming pool.
Do Not Place Near High Temperature Source - Do not use the PCX2600 near a source of heat such
as a Kitchen range, a fireplace or a radiator.
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Use Caution in Mounting the PCX2600 - Do not place the PCX2600 on an unstable surface or
support. The PCX2600 may fall, causing serious injury to a child or adult, as well as serious damage to
the PCX2600.
Use Care in Moving Product-and-Cart Combinations - Quick stops, excessive, force and uneven
surfaces may cause the product-and-cart combination to overturn.
Do Not use Near Medical Equipment - Do not operate the PCX2600 near equipment that is
susceptible to electrical interference, or is used for medical purpose. Do not use the PCX2600 near a
pacemaker of a patient care area in the hospital.
Ground the Cable Systems – Be sure that the outside cable system is grounded, so as to provide
some protection against voltage surges and built-up static charges. Section 810 of the national Electric
Code, ANSI/NFPA No. 70-1984 (Section 54 of the Canadian Electrical Code, Part 1) provides
information with respect to proper grounding of the cable systems.
Do not disconnect RF cable from your PCX2600 while the power to your modem is on.
Wait at least 10 seconds between disconnecting and reconnecting the PCX2600 with the AC
adapter.
Unplug the PCX2600 from the wall outlet carefully, as the AC adapter may be hot.
<USE and Maintenance>
Unplug Power Before Cleaning-Do not use liquid cleaner or aerosol cleaner. Use a damp cloth for
cleaning.
Keep Objects Out of Openings - Never push objects of any kind into the PCX2600 through openings
such as the ventilation holes, as they may touch voltage circuits and "short-out" parts, which could
result in a fire or electric shock. Never spill liquid on the PCX2600.
Protect From Lightning - Unplug the PCX2600 during a lightning storm, or when it unattended and
unused for long periods. Remove the power adapter from the wall outlet. This will prevent damage to
the PCX2600 due to lightning and power line surges. Take care not to touch the metal portion of
PCX2600 or cables in a lightning storm.
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<Service>
Do Not Remove Covers- Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service
personnel.
Removing the cover VOIDs your warranty.
Refer Servicing to Qualified Service Personnel Under the Conditions Listed Below
- If the power supply cord or plug is damaged.
- If liquid has been spilled or objects have fallen into the PCX2600
- If the PCX2600 has been exposed to rain or water.
- If the PCX2600 does not operate normally by following the operating instructions.
- If the PCX2600 has been dropped or the cabinet has been damaged.
- When the PCX2600 exhibits a distinct change in operation, such as the inability to complete its
self-test.
Require Safety Check - Upon completion of any service or repairs to the PCX2600, ask the service
technician to perform safety checks recommended by service point to determine that the PCX2600 is in
safe operating condition.
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Overview
The modem provides you with high-speed data communications over the television
cable network by following the widely accepted DOCSIS standards that were
developed by Cable Television Laboratories, Inc. This standard offer a combination of
high performance and interoperability among many of the cable system operators in
North America.
How does a cable modem work?
As you know, digital signals are represented by high and low electrical voltage levels.
And how fast these levels can switch and still be transmitted is determined by the
"bandwidth" of the transmission system. The pair of wires used in a telephone
connection have greatly limited bandwidth, because of their electrical characteristics.
So what we do is connect a device called a modem between the computer output and
the phone line. The modem generates an electrical wave whose strength and phase
change in step with the highs and lows of the computer's digital output. It's because of
the "smoothness" of the resultant signal that a higher data rate can be transmitted.
A cable modem MOdulates and DEModulates electrical signals in the same sense that
the telephone modem does. However, since coaxial cable can carry much higher
wave frequencies, cable modems are far more sophisticated. Their internals can
include a tuner, a bridge, a router, an encryption/decryption device, an SNMP agent,
USB port and an Ethernet hub. Furthermore, none of the activity caused by these
circuits and codes disturbs your regular cable TV reception.
How does a cable modem connect to a computer?
The Ethernet connection and USB connection used in this Cable Modem are
emerging as the most popular means of connecting a Cable Modem.
The new DOCSIS standard may change this in the future. But for now, an Ethernet or
USB must be readyin your computer for the Cable Modem to work.
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What is DOCSIS?
Data Over Cable Service Interface Specifications. DOCSIS defines interface
requirements for cable modems involved in high-speed data distribution over a cable
television network. On November 17, 1997, Cable Television Laboratories, Inc. (Cable
Labs) and its members established a formal path of certification for cable modem
equipment suppliers to obtain an interoperability seal for their products based on the
DOCSIS specification. This certification process provides cable modem equipment
suppliers with a fast, market-oriented method for attaining cable industry
acknowledgment of compliance with DOCSIS.
The seal is meant to provide the purchaser with a way to be confident that the modem
equipment to be purchased is compliant with the specification, and that the equipment
interoperates with DOCSIS products made by other vendors.
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Getting Started
Contacting your Cable Provider
Please keep in mind that you will need to notify your cable internet provider before
using the new Toshiba PCX2600, even if you have a cable modem that is currently
functioning with your computer.
Package Contents for the PCX2600
Make sure that you’ve received the following items. Contact your dealer immediately
if any item is missing or damaged.
(1)Toshiba PCX2600 Cable Modem
(2)LAN Cable
(3)USB Cable
(4)AC Adapter
(5)Stand
(6)CD-ROM
(7)Warranty Statement
Front side LEDs
Rear side Connectors
LAN
CABLE
PC
DATA
TEST
POWER
Refer to the back cover for cable modem installation instructions.
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Installing the USB Drivers
If you are using the USB(Universal Serial Bus) interface to connect the PCX2600 to
your Windows PC via the USB, you must install the "USB Driver" in your computer.
The USB Drivers for your operating system is located in the CD-ROM shipped with the
PCX2600.
Please note that these USB Drivers only support a computer running Microsoft
Windows 98SE, 2000, Me and XP. These drivers are not supported on the following
operating systems: Windows 98 First Edition; Windows 95 or any earlier version of
Microsoft Windows or DOS OS; Macintosh; Unix/Linux; and IBM OS/2.
Before installing and using these drivers, please be sure to read the "End-User
License Agreement" which is enclosed in the Caution booklet. You will be deemed to
agree to this agreement if you use these drivers.
Preparation
(1)Confirm the PCX2600 is ready by verifying the status panel LEDs.
(See "LED Diagnostics")
(2)Insert the USB Drivers CD-ROM into your CD-ROM drive.
(3)Plug the “Type B” end of the USB cable into the back of the PCX2600.
(4)Plug the “Type A” end of the USB cable into the USB port of your computer.
(5)Turn on your computer.
Installing USB Drivers
(1)After following the instructions described in "Preparation" on this page,
your Windows computer should finish its boot process and display a window
identifying the PCX2600 as a new device and requesting its driver.
(2)Select “Search for the Best Driver for your device" and click “Next”.
(3)Select "CD-ROM drive" and click "Next".
(4)Confirm that the path is correct and click "Next".
Windows should then begin installation.
(5)Click "Finish" to complete the driver installation.
(6)Once this is complete, the process will be repeated for the
“PCX2600…Networking Support”
(7)Once complete, you are ready to surf the internet at warp speed using your new
PCX2600 Cable Modem.
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Important Information
If you have trouble installing the USB drivers for your new PCX2600, you may have
inadvertently installed the USB Composite Device Driver that Windows 98SE
automatically loads. To correct this problem, please execute the instructions.
USB COMPOSITE DRIVER REMOVAL
(1)Make sure that the USB cable is plugged into your computer.
(2)Restart your computer.
(3)At the Windows desktop, click on the "Start" button; selected "Settings" and then
"Control Panel".
(4)From inside the "Control Panel" choose "System".
(5)Choose the tab on the top of the screen for "Device Manager".
(6)Click the "+" next to "Universal Serial Bus Controllers".
(7)Click "USB Composite Device" to select it and choose "Remove".
(8)Once the USB Composite Device is removed, restart your computer and follow the
instructions starting with the "Preparation" section of previous pate.
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LED Diagnostics
The PCX2600 has five status LEDs for diagnostics. You can monitor the LEDs during
installation and during normal operations.
Table 1 shows PCX2600 status LEDs and identifies what each LED light means. This
table will help you to diagnose problems.
Function
Cable
Color
Green
Definition
-
-
dark for no downstream RF carrier present or power
off
flashing slowly(*1) for downstream RF carrier present
and ranging in progress
-
-
flashing fast(*2) for registration in progress
solid for the Cable Modem registered and ready to
transfer data
PC
Green
Green
-
-
-
dark for no carrier to/from PC present or power off
solid for carrier to/from PC present
dark for no user data going through the Cable Modem
or power off
Data
-
-
flashing for user data going through the Cable Modem
dark for initial self-test of the Cable Modem OK(*3) or
power off
Test
Amber
-
flashing for initial self-test of the Cable Modem in
progress(*3) or software down loading of the Cable
Modem in progress
-
-
-
solid for self-test failure of the Cable Modem
dark for power off
solid for power on
Power
Green
Table 1 Status LEDs
(*1) flashing slowly : flashing every 2 seconds (approximately)
(*2) flashing fast : flashing every 0.1 second (approximately)
(*3) It takes about 30 seconds to complete the self-test of the Cable Modem after power on.
Then searching the downstream RF carrier will be started.
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How to Use the Stand
Please attach the stand to the front of the PCX2600, referring to the figure below.
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Specifications
The Toshiba PCX2600 is DOCSIS compliant.
<RF Interface>
Receiver
Physical Speed:
Symbol rate:
30 Mbps (64QAM) / 43 Mbps (256QAM)
5.056941 Msym/sec (64QAM)
5.360537 Msym/sec (256QAM)
64QAM / 256QAM
Demodulation:
Bandwidth:
6 MHz
Frequency range:
Input signal level:
Input impedance:
Input Return loss:
88 MHz to 860 MHz (edge-to-edge) in 62.5 kHz steps
-15 dBmV to +15 dBmV
75 ohms
> 6 dB from 88 MHz to 860 MHz
Transmitter
Physical Speed:
320,640,1280,2560,5120Kbps(QPSK)
640,1280,2560,5120,10240Kbps(16QAM)
160, 320, 640, 1280, 2560 ksym/sec
QPSK / 16QAM
Symbol rate:
Modulation:
Bandwidth:
200, 400, 800, 1600, 3200 kHz
5 to 42 MHz (edge-to-edge), in 1Hz steps
8 dBmV to 58 dBmV (QPSK)
8 dBmV to 55 dBmV (16QAM)
75 ohms
Frequency range:
Output signal level:
Output impedance:
Output Return loss: > 6 dB from 5 MHz to 42 MHz
<PC Interface>
LAN:
10BASE-T / 100BASE-TX
(10/100Mbps; full/half-duplex, Auto-Negotiation)
12Mbps
USB:
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<Power>
AC adapter input:
120VAC @ 60Hz
AC adapter output to cable modem: 12VDC @1A
AC Power consumption:
8 W (approximately)
<Mechanical>
Size (inches):
1.4+/-0.1 (width) x 6.5+/-0.1 (height) x 5.7+/-0.1 (depth)
(not includes the stand)
Weight (lbs):
1.1 (approximately, not includes the AC adapter)
<Environmental>
Operating
temperature:
Humidity:
32 to 104 degrees Fahrenheit
10 to 90 percent (non-condensing)
Storage temperature: -4 to 140 degrees Fahrenheit
Safety:
EN60950
UL1310
UL1950
EMC
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Q & A
Q: How to connect the PCX2600 to the hub/switch via the LAN interface ?
A: The PCX2600 is connected to the uplink port on the hub/switch, or use cross-over
Ethernet cable to connect the normal port on the hub/switch. (See below)
Cross-over Cable
or connect to
uplink port
Cable Modem (PCX2600)
Q: How to connect the PCX2600 to the computer via the USB ?
A: Plug the Type A end of the USB cable into the USB port of your computer.
And plug the Type B end of the USB cable into the USB port located in the back of
PCX2600. (See above)
NOTES: Macintosh computers do not support networking through USB.
Mac users must use an Ethernet connection.
Q: Do I need to turn off the PCX2600 ?
A: No. You can leave PCX2600 powered up.
Q: How can I connect multiple computers to the PCX2600 ?
A: You can use LAN and USB interfaces simultaneously, and also can use a hub or
switch for physical connection. The PCX2600 is controlled by the Cable Operator
to allocate how many computers are available. Please contact your local Cable
Operator to activate multiplecomputers under the PCX2600.
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Q: Where can I download the driver for my PCX2600 ?
A: If you are using LANinterface, the PCX2600 is a stand-alone device that has a
Ethernetport. All workstations or hub must have a 10BASE-T/100BASE-TX port or
card to connect to the PCX2600. Since the PCX2600 is a stand alone device, there
is no special driver needed on the workstation.
In the case of the USB interface, the PCX2600 that connects to a PC running
Microsoft Windows 98SE, 2000, Me or XP via the USB interface, you must install
“USB Driver” in your computer. The USB driver for your operating system is located
in the CD-ROM shipped with the PCX2600.
Q: How can I configure the PCX2600 and get monitoring information from it ?
A: The PCX2600 can only be configured and monitored by your cable operator.
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Regulatory
<>FCC Notice:
This equipment has been tested and found to comply with the limits for a Class B
personal computer and peripherals, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this unit does
cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
- Consult the dealer or experienced radio/TV technician for help.
<>International declaration of conformity:
This equipment has been tested and found to comply with the requirements of the Low
Voltage Directive 73/23/EEC and the EMC Directive 89/336/EEC. Conformity with
these Directives is based upon compliance with the following harmonized standards:
Safety:
EN60950:1992
EMC:
EN55022 : 1998 Class B
EN61000-3-2 : 1995
EN61000-3-3 : 1995
EN55024 : 1998
IEC61000-4-2 : 1995
IEC61000-4-3 : 1995
IEC61000-4-4 : 1995
IEC61000-4-5 : 1995
IEC61000-4-6 : 1996
IEC61000-4-8 : 1993
IEC61000-4-11 : 1994
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Glossary
10BASE-T
Unshielded, twisted pair cable with an RJ-45 connector, used with Ethernet LAN. “10”
indicates the speed (10 Mbps), “Base” refers to baseband technology, and “T” means
twisted pair cable.
100BASE-TX
Unshielded, twisted pair cable with an RJ-45 connector, used with Ethernet LAN.
“100” indicates the speed (100 Mbps), “Base” refers to baseband technology, and
“TX” means a connection by two-pair twisted pair cables.
Cable TV Coax
Cable that allows wide bandwidth transmission over long distances. Coaxial cable
(coax) comprises an inner conductor surrounded by insulation. An outer conductor
wraps around the insulation, which, in turn, is covered by an outer plastic covering.
Ethernet card
A plug-in circuit board installed in an expansion slot of a personal computer. The
Ethernet card (sometimes called a Network Interface Card, or NIC) takes parallel data
from the computer, converts it to serial data, puts it into a packet format, and sends it
over the LAN cable.
F connector
A type of coaxial connector, labeled RF on the rear of the Toshiba Cable Modem, that
connects the modem to the cable system.
Headend
The equipment, in the central office of the service provider, where the cable signals
originate.
Hybrid Fiber/ Coaxial (HFC) system
A system where the trunk of the cable plant is of fiber technology. Somewhere near
the subscriber’s home, the fiber is connected to acoaxial cable, and the signal is
converted so that it’s compatible with the fiber media. The coaxial cable then runs
through the branches of the network and is finally dropped into the home.
HUB
A device used to connect multiple computers to the cable modem.
Internet
A collection of interconnected networks used for worldwide computer-based
communications.
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IP Address
A unique, 32-bit address assigned to every device in a network. An IP (Internet
Protocol) address has two parts: 1) a network address and 2) a host address. Each
network is assigned an address by a government agency, and each company
administrator assigns an address to each host computer.
MAC address
RF-MAC address is used for data services. This RF-MAC address is required to
provision Cable Modem for high-speed data services.
Modem registration
The process the Toshiba Cable Modem uses to make itself known to the headend
equipment. Once authorized by the router, the modem is assigned upstream and
downstream channels for data communication.
Network driver
A (software) file included with the Ethernet card. The file is loaded on the computer to
allow the computer to recognize the Ethernet card. See Ethernet Card.
RJ-45
Connector on the Toshiba Cable Modem, labeled LAN, that connects the modem to a
computer or to a HUB.
Subscriber
A computer user in the home who accesses a data service using the Toshiba Cable
Modem.
Subnet
A network subdivision. When subnetting us used, the IP (Internet Protocol) address is
divided into a subnet number and a host number. Hosts and gateways identify the bits
used for the network and subnet number through the use of a subnet mask.
TCP/IP communication stack
Software in the subscriber computer that processes packets through the
communication layers. The subscriber configures the IP address for the computer and
the router default gateway in the software. The TCP/IP communication stack handles
all the communications with the subscriber’s application.
USB
Universal Serial Bus, standardized for easy connections between the PC and the
other peripherals. USB connects more than computers and peripherals.
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Installing the PCX2600
To avoid thermal problems, allow at least one inch spacing between the ventilation
holes and any object to either side of the unit. It's best to have no obstructions on top
of the unit. The top of the unit should be at least two inches from any obstruction.
Connect the PCX2600 using the following steps, referring to the figure below.
1. Connect the Cable TV coax to the input connector of a signal splitter.
2. Connect a coaxial cable from one of the output connectors of the splitter to the
input connector of the television set.
3. Connect a coaxial cable from the other output connector of the splitter to the RF
input connector on the cable modem rear panel.
4. Connect the Ethernet and/or USB signal cable(s) from your computer(s) to the
Ethernetand/or USB connector(s) on the cable modem rear panel.
5. Connect the AC adapter to the DC IN 12V 1A jack on the cable modem rear panel.
Then plug in the AC adapter to the wall electrical outlet.
6. If using the USB interface, you must install the“USB Driver” with the instructions
described in “Installing the USB Drivers” in this manual.
Cable TV
Ethernet
Connection
Coax
Splitter
USB
Connection
Cable Modem
(PCX2600)
Television
AC Adapter
The power indicator LED on the modem front panel will light, if power is present at
the outlet. The PCX2600 will start operating once power is connected. No additional
operator intervention is required. It will automatically find the data channel, register
and connect to your computer.
Check the PCX2600 status. The front panel indicators (LEDs) show that the PCX2600
is operating properly when they are in the following condition:
CABLE - lit
PC - lit
DATA - flashing or not lit
TEST - not lit
POWER – lit
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